Operating Instructions - Firmware Center

User Guide
What You Can Do with This Machine
Getting Started
Copy
Print
Scan
Document Server
Web Image Monitor
Adding Paper and Toner
Troubleshooting
Information for This Machine
For information not in this manual, refer to
the HTML/PDF files on the supplied
CD-ROM.
For safe and correct use, be sure to read the Safety Information in
"Read This First" before using the machine.
TABLE OF CONTENTS
How to Read the Manuals................................................................................................................................. 6
Symbols Used in the Manuals.......................................................................................................................6
Model-Specific Information............................................................................................................................... 7
Names of Major Features.................................................................................................................................. 8
1. What You Can Do with This Machine
Searching by What You Want to Do................................................................................................................9
Reducing My Costs........................................................................................................................................ 9
Using Scanned Files on the Computer....................................................................................................... 10
Registering Destinations...............................................................................................................................11
Operating the Machine More Effectively.................................................................................................. 11
What You Can Do with This Machine............................................................................................................ 13
Customizing the [Home] Screen................................................................................................................. 13
Making Copies Using Various Functions................................................................................................... 14
Printing Data Using Various Functions........................................................................................................15
Utilizing Stored Document.......................................................................................................................... 16
Using the Scanner in a Network Environment...........................................................................................17
Embedding Text Information in Scanned Files...........................................................................................17
Preventing Information Leakage (Security Functions)............................................................................... 18
Centrally Controlling Scan Conditions and Distribution........................................................................... 19
Monitoring and Setting the Machine Using a Computer......................................................................... 19
Preventing Unauthorized Copying............................................................................................................. 20
2. Getting Started
Guide to Names and Functions of Components............................................................................................23
Guide to Functions of the Attention Light....................................................................................................26
Guide to Functions of the Machine's Options................................................................................................29
Guide to Functions of the Machine's External Options.............................................................................29
Guide to the Names and Functions of the Machine's Control Panel........................................................... 31
Changing the Display Language.................................................................................................................... 34
How to Use the [Top] Screen and the [Home] Screen..................................................................................35
Adding Icons to the [Home] Screen........................................................................................................... 37
Registering Functions in a Program.................................................................................................................41
Example of Programs...................................................................................................................................43
Turning On/Off the Power.............................................................................................................................. 47
1
Turning On the Main Power........................................................................................................................47
Turning Off the Main Power........................................................................................................................47
Logging In the Machine...................................................................................................................................49
When the Authentication Screen Is Displayed.......................................................................................... 49
User Code Authentication Using the Control Panel.................................................................................. 49
Logging In Using the Control Panel............................................................................................................49
Logging Out Using the Control Panel.........................................................................................................50
Placing Originals..............................................................................................................................................51
Placing Originals on the Exposure Glass...................................................................................................51
Placing Originals in the Auto Document Feeder....................................................................................... 51
3. Copy
Basic Procedure................................................................................................................................................53
Auto Reduce / Enlarge....................................................................................................................................55
Duplex Copying............................................................................................................................................... 57
Specifying the Original and Copy Orientation......................................................................................... 59
Combined Copying......................................................................................................................................... 61
One-Sided Combine................................................................................................................................... 62
Two-Sided Combine....................................................................................................................................63
Copying onto Custom Size Paper from the Multi Bypass Tray (Tray A)......................................................66
Copying onto Envelopes................................................................................................................................. 68
Copying onto Envelopes from the Multi Bypass Tray (Tray A)................................................................ 68
Copying onto Envelopes from the Wide Large Capacity Tray................................................................ 69
Sort.................................................................................................................................................................... 70
Changing the Number of Sets.................................................................................................................... 70
Storing Data in the Document Server............................................................................................................. 72
4. Print
Quick Install...................................................................................................................................................... 73
Displaying the Printer Driver Properties.......................................................................................................... 74
Standard Printing..............................................................................................................................................75
When Using the PCL 6 Printer Driver..........................................................................................................75
Printing on Both Sides of Sheets...................................................................................................................... 76
When Using the PCL 6 Printer Driver..........................................................................................................76
Types of Two-sided Printing........................................................................................................................ 76
2
Combining Multiple Pages into Single Page..................................................................................................77
When Using the PCL 6 Printer Driver..........................................................................................................77
Types of Combine Printing.......................................................................................................................... 77
Printing on Envelopes.......................................................................................................................................79
Configuring Envelope Settings Using the Control Panel...........................................................................79
Printing on Envelopes Using the Printer Driver...........................................................................................79
Saving and Printing Using the Document Server........................................................................................... 81
Storing Documents in Document Server.....................................................................................................81
Managing Documents Stored in Document Server...................................................................................82
5. Scan
Basic Procedure When Using Scan to Folder................................................................................................83
Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information.....
.......................................................................................................................................................................84
Registering an SMB Folder......................................................................................................................... 86
Deleting an SMB Registered Folder........................................................................................................... 89
Entering the Path to the Destination Manually...........................................................................................90
Basic Procedure for Sending Scan Files by E-mail........................................................................................ 91
Registering an E-mail Destination............................................................................................................... 92
Deleting an E-mail Destination....................................................................................................................94
Entering an E-mail Address Manually........................................................................................................94
Basic Procedure for Storing Scan Files...........................................................................................................95
Checking a Stored File Selected from the List............................................................................................96
Specifying the File Type...................................................................................................................................97
Specifying Scan Settings................................................................................................................................. 98
6. Document Server
Storing Data......................................................................................................................................................99
Printing Stored Documents............................................................................................................................ 101
7. Web Image Monitor
Displaying Top Page..................................................................................................................................... 103
8. Adding Paper and Toner
Loading Paper................................................................................................................................................105
Precautions for Loading Paper................................................................................................................. 105
Loading Paper into Tray 1........................................................................................................................ 107
3
Loading Paper into the A3/11 × 17 Tray Unit.......................................................................................109
Loading Paper into Tray 2........................................................................................................................ 110
Loading Paper into the Multi Bypass Tray (Tray A)................................................................................ 112
Loading Paper into the Three-tray Wide Large Capacity Tray............................................................. 114
Loading Paper into the Two-tray Wide Large Capacity Tray................................................................115
Loading Paper into the Interposer............................................................................................................ 117
Loading Cover Sheets into the Interposer of the Perfect Binder.............................................................118
Loading Orientation-fixed Paper or Two-sided Paper........................................................................... 120
Recommended Paper.................................................................................................................................... 124
Recommended Paper Sizes and Types................................................................................................... 124
Registering a Custom Paper..........................................................................................................................149
Selecting the Paper's Name from the Paper Library...............................................................................149
Registering a Paper Whose Paper Name Is Not Displayed in the Paper Library................................150
Registering a New Custom Paper by Modifying an Existing Paper......................................................153
Adding Toner................................................................................................................................................. 156
Sending Scanned Documents When Toner Has Run Out......................................................................158
Disposing of Used Toner...........................................................................................................................158
Menu Items and Functions............................................................................................................................ 159
9. Troubleshooting
When a Status Icon Is Displayed..................................................................................................................163
When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing..................................................... 165
When the Machine Makes a Beeping Sound.............................................................................................167
When You Have Problems Operating the Machine...................................................................................168
When Multiple Functions Cannot Be Executed Simultaneously............................................................ 176
Messages Displayed When You Use the Copy/Document Server Function........................................... 177
Messages Displayed When You Use the Printer Function..........................................................................182
Messages Displayed on the Control Panel When You Use the Printer Function..................................182
Messages Printed on the Error Logs or Reports When You Use the Printer Function...........................185
Messages Displayed When You Use the Scanner Function...................................................................... 198
Messages Displayed on the Control Panel When You Use the Scanner Function.............................. 198
Messages Displayed on the Client Computer.........................................................................................208
When Other Messages Appear...................................................................................................................214
When There Is a Problem Scanning or Storing Originals...................................................................... 215
4
When the Home Screen Cannot Be Edited.............................................................................................215
When the Address Book Is Updated....................................................................................................... 216
When Data Cannot Be Sent Due to a Problem with the Destination.....................................................217
When the Machine Cannot Be Operated Due to a Problem with the User Certificate.......................217
When Problems Occur While Logging In............................................................................................... 219
When the User Lacks Privileges to Perform an Operation..................................................................... 219
When the LDAP Server Cannot Be Used.................................................................................................219
10. Information for This Machine
Information on Environmental Regulations.................................................................................................. 221
ENERGY STAR Program........................................................................................................................... 221
Energy Saving Functions...........................................................................................................................221
User Information on Electrical and Electronic Equipment
(mainly Europe)...................... 223
Note for the Battery and/or Accumulator Symbol (For EU Countries Only)
(mainly
Europe).......................................................................................................................................................224
Environmental Advice for Users
(mainly Europe)............................................................... 224
Notes to Users in the State of California (Notes to Users in USA)
(mainly North America)...
.................................................................................................................................................................... 225
INDEX...........................................................................................................................................................227
5
How to Read the Manuals
Symbols Used in the Manuals
This manual uses the following symbols:
Indicates points to pay attention to when using the machine, and explanations of likely causes of paper
misfeeds, damage to originals, or loss of data. Be sure to read these explanations.
Indicates supplementary explanations of the machine's functions, and instructions on resolving user
errors.
This symbol is located at the end of sections. It indicates where you can find further relevant information.
[]
Indicates the names of keys on the machine's display or control panels.
(mainly Europe and Asia), (mainly Europe), or (mainly Asia)
(mainly North America)
Differences in the functions of Region A and Region B models are indicated by two symbols. Read the
information indicated by the symbol that corresponds to the region of the model you are using. For
details about which symbol corresponds to the model you are using, see page 7 "Model-Specific
Information".
6
Model-Specific Information
This section explains how you can identify the region your machine belongs to.
There is a label on the rear of the machine, located in the position shown below. The label contains
details that identify the region your machine belongs to. Read the label.
DER001
The following information is region-specific. Read the information under the symbol that corresponds to
the region of your machine.
(mainly Europe and Asia)
If the label contains the following, your machine is a Region A model:
• CODE XXXX -27, -29, -67
• 220–240 V
(mainly North America)
If the label contains the following, your machine is a Region B model:
• CODE XXXX -17, -57
• 208–240 V
• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a
Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch
units.
• If your machine is a Region A model and "CODE XXXX -27, -67" is printed on the label, see
"
(mainly Europe)" also.
• If your machine is a Region A model and "CODE XXXX -29" is printed on the label, see
"
(mainly Asia)" also.
7
Names of Major Features
In this manual, major features of the machine are referred to as follows:
• Auto Document Feeder
ADF
• Multi Bypass Tray BY5010
Multi bypass tray (Tray A)
• Wide Large Capacity Tray Wide LCT (in this manual, "wide LCT" refers to the three-tray wide
LCT and the two-tray wide LCT)
• LCIT RT5090
Three-tray wide Large Capacity Tray (Three-tray wide LCT)
• Vacuum Feed LCIT RT5100
Two-tray wide Large Capacity Tray (Two-tray wide LCT)
• Multi-Folding Unit FD5020
Multi-folding unit
• Decurl Unit DU5040
Decurl unit
• Buffer Pass Unit Type S3
• Ring Binder RB5020
Buffer pass unit
Ring binder
• High Capacity Stacker SK5030
• Trimmer Unit TR5040
Trimmer
• Cover Interposer Tray CI5030
• Perfect Binder GB5010
Interposer
Perfect binder
• Tab Sheet Holder Type 3260
8
High capacity stacker
Tab sheet holder
1. What You Can Do with This Machine
You can search for a description by what you want to do.
Searching by What You Want to Do
You can search for a procedure by what you want to do.
Reducing My Costs
BRL059S
Printing multi-page documents on both sides of sheets (Duplex Copy)
See "Duplex Copying", Copy/ Document Server.
Printing multi-page documents on a single sheet (Combine)
See "Combined Copying", Copy/ Document Server.
Checking how much paper is saved ([Information] screen)
See "How to Use the [Information] Screen", Getting Started.
Reducing electricity consumption
See "Saving Energy", Getting Started.
9
1. What You Can Do with This Machine
Using Scanned Files on the Computer
BQX138S
Sending scan files
See "Basic Procedure for Sending Scan Files by E-mail", Scan.
Sending the URL of the folder in which scan files are stored
See "Sending the URL by E-mail", Scan.
Storing scan files in a shared folder
See "Basic Procedure When Using Scan to Folder", Scan.
Storing scan files on media
See "Basic Procedure for Saving Scan Files on a Memory Storage Device", Scan.
Embedding text information in scanned files
See "Embedding Text Information in Scanned Data", Scan.
Managing and using documents converted to electronic formats (Document Server)
See "Relationship between Document Server and Other Functions", Copy/ Document Server.
10
Searching by What You Want to Do
Registering Destinations
CAY062
Using the control panel to register destinations in the Address Book
See "Registering a destination in the address book manually", Scan.
Operating the Machine More Effectively
BQX139S
Registering and using frequently-used settings (Program)
See "Registering Functions in a Program", Convenient Functions.
11
1. What You Can Do with This Machine
Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document
Server/Scanner))
See "Changing the Default Functions of the Initial Screen", Convenient Functions.
Registering frequently-used printing settings to the printer driver
See "Using One Click Presets", Print.
Changing the initial settings of the printer driver to frequently-used printing settings
See "Displaying the Printing Preferences Dialog Box", Print.
Adding shortcuts to frequently used programs
See "Adding Icons to the [Home] Screen", Convenient Functions.
Changing the order of the function and shortcut icons
See "Changing the Order of Icons on the [Home] Screen", Convenient Functions.
12
What You Can Do with This Machine
What You Can Do with This Machine
This section describes the features of this machine.
Customizing the [Home] Screen
The icons of each function are displayed on the [Home] screen.
DER151
• You can add shortcuts to often used programs to the [Home] screen. The programs can be recalled
easily by pressing the shortcut icons.
• You can display only the icons of functions and shortcuts that you use.
• You can change the order of the function and shortcut icons.
• For details about the features on the [Home] screen, see "How to Use the [Top] Screen and the
[Home] Screen", Getting Started.
• For details about how to customize the [Home] screen, see "Types of [Home] Screens and How to
Customize Them", Convenient Functions.
13
1. What You Can Do with This Machine
Making Copies Using Various Functions
CWW102
• You can make copies in full color. You can switch the color copy mode depending on the type of
originals used and the desired finish.
See "Copying in Color", Copy/ Document Server.
• You can print stamps on copies. Stamps can include background numbers, scanned images, dates,
page numbers, and texts.
See "Stamps", Copy/ Document Server.
• You can adjust the color tones and image quality of your copies.
For details about a color adjustment, see "Adjusting Color", Copy/ Document Server.
For details about an image adjustment, see "Image Adjustment", Copy/ Document Server.
• You can reduce or enlarge the copy image. Auto Reduce / Enlarge function enables the machine
to detect the original size automatically. Also, it enables the machine to select an appropriate
reproduction ratio based on the paper size you specify. If the orientation of the original is different
from that of the paper you are copying onto, the machine rotates the original image by 90 degrees
to match it with the copy paper.
See "Reducing or Enlarging Originals", Copy/ Document Server.
• Copier functions such as Duplex, Combine, Booklet, and Magazine allow you to save on paper by
copying multiple pages onto single sheets.
For details about duplex copying, see "Duplex Copying", Copy/ Document Server.
For details about combined copying, see "Combined Copying", Copy/ Document Server.
For details about the booklet and magazine functions, see "Booklet/Magazine", Copy/
Document Server.
• You can copy onto various types of paper such as envelopes and transparencies.
14
What You Can Do with This Machine
See "Copying onto Various Types of Paper", Copy/ Document Server.
• The finisher allows you to sort, staple, and punch holes in your copies.
See "Finishing", Copy/ Document Server.
• The multi-folding unit allows you to fold your copies.
See "Finishing", Copy/ Document Server.
• The ring binder allows you to bind your copies with a ring comb.
See "Finishing", Copy/ Document Server.
• The perfect binder allows you to apply adhesive to the spine of gathered pages to bind them in a
booklet.
See "Finishing", Copy/ Document Server.
Printing Data Using Various Functions
CWW103
• This machine supports network and local connections.
• You can print or delete print jobs stored on the machine's hard disk, which have been previously
sent from computers using the printer driver. The following types of print jobs can be selected:
Sample Print, Locked Print, Hold Print, and Stored Print.
See "Storing Documents in the Hard Disk Drive and Printing Them", Print.
• The finisher allows you to staple and punch holes in your prints.
For details about stapling, see "Staple", Print.
For details about punching, see "Punch", Print.
• The multi-folding unit allows you to fold your prints.
For details about multi-folding, see "Fold", Print.
15
1. What You Can Do with This Machine
• The ring binder allows you to bind your prints with a ring comb.
See "Ring Binding", Print.
• The perfect binder allows you to apply adhesive to the spine of gathered pages to bind them in a
booklet.
See "Perfect Binding", Print.
• You can print files stored on a removable memory device and specify print conditions such as print
quality and print size.
See "Direct Printing from a Memory Storage Device", Print.
Utilizing Stored Document
You can store files scanned in copier, printer, or scanner mode on the machine's hard disk. Web Image
Monitor allows you to use your computer to search for, view, print, delete, and send stored files via the
network. You can also change print settings and print multiple documents (Document Server).
CWW104
• You can retrieve stored documents scanned in scanner mode to your computer.
• For details about how to use the Document Server, see "Storing Data in the Document Server",
Copy/ Document Server.
• For details about the Document Server in copier mode, see "Document Server", Copy/ Document
Server.
• For details about the Document Server in printer mode, see "Saving and Printing Using the
Document Server", Print.
• For details about the Document Server in scanner mode, see "Storing and Saving the Scanned
Documents", Scan.
16
What You Can Do with This Machine
Using the Scanner in a Network Environment
CWW106
• You can send scan files to a specified destination using e-mail (Sending scan files by e-mail).
See "Basic Procedure for Sending Scan Files by E-mail", Scan.
• You can send scan files directly to folders (Sending scan files by Scan to Folder).
See "Basic Procedure When Using Scan to Folder", Scan.
• You can use Web Services on Devices (WSD) to send scan files to a client computer.
See "Basic Operating Procedure of WSD Scanner (Push Type)", Scan.
Embedding Text Information in Scanned Files
You can extract text information from a scanned document and embed it in the file without using a
computer.
If you scan a document using this function, embedded text can be searched by using the text search
function or copied to another document.
17
1. What You Can Do with This Machine
CWW107
• To use this function, the OCR unit is required.
• You can select a file type from [PDF], [High Compression PDF], or [PDF/A].
• This function can optically recognize characters in various languages and up to approximately
40,000 characters a page.
• See "Embedding Text Information in Scanned Data", Scan.
Preventing Information Leakage (Security Functions)
CWW108
• You can protect documents from unauthorized access and stop them from being copied without
permission.
• You can control the use of the machine, as well as prevent machine settings from being changed
without authorization.
• By setting passwords, you can prevent unauthorized access via the network.
• You can erase or encrypt the data on the hard disk to minimize the risk of information leakage.
18
What You Can Do with This Machine
• You can limit the usage of functions for each user.
• See Security Guide.
Centrally Controlling Scan Conditions and Distribution
You can use the distributed scan management (DSM) system in Windows Server 2008 R2/2012 to
manage the destinations and scan settings for each individual user in a group and to use the information
when distributing scanned data.
You can also use this system to centrally manage information about people using the network and the
machine's scanner functions. Both delivered files and user information can be controlled.
xxx@xxx.xxx
A 600 dpi
600 dpi
A
xxx@xxx.xxx
CWW109
• You must set up and configure a Windows server to use the distributed scan management system.
This system is supported by Windows Server 2008 R2 or later.
• For details about how to deliver files using the distributed scan management system, see
"Managing Scan Conditions and Other Settings in the Block using Distributed Scan Management",
Scan.
Monitoring and Setting the Machine Using a Computer
Using Web Image Monitor, you can check the machine's status and change the settings.
19
1. What You Can Do with This Machine
CWW110
You can check which tray is running out of paper, register information in the Address Book, specify the
network settings, configure and change the system settings, manage jobs, print the job history, and
configure the authentication settings.
• See "Using Web Image Monitor", Connecting the Machine/ System Settings.
• See Web Image Monitor Help.
Preventing Unauthorized Copying
You can print embedded patterns on printouts to prevent unauthorized copying.
DER153
20
What You Can Do with This Machine
• Using the printer driver, you can embed a pattern in the printed document. If the document is
copied on a machine with the Copy Data Security unit, protected pages are grayed out in the
copy. This can minimize the risk of confidential information being copied. If a document protected
by unauthorized copy guard is copied on a machine that is equipped with the Copy Data Security
unit, the machine beeps to notify users that unauthorized copying is being attempted.
If the document is copied on a machine without the Copy Data Security Unit, the hidden text
becomes conspicuous in the copy, showing that the copy is unauthorized.
• Using the printer driver, you can embed text in the printed document for unauthorized copy
prevention. If the document is copied, scanned, or stored in a Document Server by a copier or
multifunction printer, the embedded text appears conspicuous in the copy, discouraging such
unauthorized copying.
• For details, see the printer driver Help and Security Guide.
• For details about this function in the printer mode, see "Printing Documents That Are Not Authorized
for Duplication", Print.
21
1. What You Can Do with This Machine
22
2. Getting Started
This chapter describes how to start using this machine.
Guide to Names and Functions of Components
• Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal
components.
Front and left view
1
2
3
4
5
6
7
8
9
10
DER003
1. Main power switch
To operate the machine, the main power switch must be on. If it is off, open the main power switch's cover and
turn the switch on.
2. ADF
Lower the ADF over originals placed on the exposure glass.
If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one.
23
2. Getting Started
3. Exposure glass
Place originals face down here.
4. Front left cover
Open to remove paper jams or turn on/off the AC power switch.
5. Control panel
See page 31 "Guide to the Names and Functions of the Machine's Control Panel".
6. Front upper right cover
Open to change toner cartridges.
7. Front right cover
Open to remove paper jams.
8. Paper trays (Trays 1–2)
Load paper here. Tray 1 is a tandem tray where paper on the left side automatically moves to the right when
paper there has run out.
An indicator on the front left side of the tray lights while paper is feeding.
9. Front lower left cover
Open to replace the waste toner bottle.
10. AC power switch
Press to completely turn off the power of the machine. The AC power switch must be kept on in normal use.
The switch is inside the front left cover. For details, see "Dos and Don'ts", Maintenance and Specifications.
24
Guide to Names and Functions of Components
Front and right view
1
2
DER004
1. Attention light
See page 26 "Guide to Functions of the Attention Light".
2. ADF's extender
Pull this extender to support large paper.
25
2. Getting Started
Rear and right view
1
1
1
1
2
DER005
1. Vents
Prevent overheating.
2. Earth leakage breaker
Protects users from electric shock. For details about checking the earth leakage breaker, see "Checking the
Earth Leakage Breakers", Maintenance and Specifications.
Guide to Functions of the Attention Light
• Do not push or pull the attention light when installed to the machine. Doing so may result in
damage or malfunction of the attention light or the machine.
26
Guide to Names and Functions of Components
CUV121
The attention light notifies the user by light when there is a paper jam or no paper is left.
The colors of the lamp and their meanings are as follows:
Lamp
The bottom lamp lights blue.
The bottom lamp flashes blue.
Status
Printing
• Scanning
• Data in
The top lamp lights red.
Error occurred
(Example)
• When the service call message appears
• Paper jam
• Out of paper
• Out of toner
• Memory overflow
Read the message on the display panel, and then
take appropriate action. For details, see "When
Messages Appear", Troubleshooting.
27
2. Getting Started
Lamp
The top lamp flashes yellow.
Status
Warning
(Example)
• Toner has nearly run out.
• Waste toner bottle is nearly full.
Read the message on the display panel, and then
take appropriate action. For details, see "When
Messages Appear", Troubleshooting.
28
Guide to Functions of the Machine's Options
Guide to Functions of the Machine's Options
Guide to Functions of the Machine's External Options
2
12
10
1
3
4
5
6
7
9
8
11
13
14
15
16
17
16
18
DER009
1. Booklet Finisher SR5060
Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of
paper in the center and fold them into booklets. Consists of the following paper trays:
• Finisher upper tray
• Finisher shift tray
• Finisher booklet tray
Copies can be punched if the optional punch unit is installed on the finisher.
2. Trimmer
Cuts the fore edge of the book block after the book block is saddle stitched.
3. High capacity stacker
Consists of the following paper trays:
• Stacker upper tray
• Stacker tray
The stacker upper tray can hold up to 250 sheets of paper, and stacker tray can hold up to 5,000 sheets of
paper. You can connect up to two high capacity stackers.
4. Ring binder
Binds sheets of paper with a ring comb.
29
2. Getting Started
5. Multi-folding unit
Applies the following folds: Half Fold, Letter Fold-out, Letter Fold-in, Double Parallel Fold, Gate Fold, and Zfold.
6. Interposer
Inserts cover or slip sheets into copied or printed paper.
7. Buffer pass unit
Cools copies or prints.
8. Decurl unit
Flattens curls from sheets to prevent paper jams.
9. Three-tray wide LCT
Holds up to 4,400 sheets of paper. You can load paper whose sizes are up to SRA3 or 13 × 191/5.
10. Multi bypass tray (Tray A)
Holds up to 500 sheets of paper.
11. Multi bypass attachment kit
Attaches the multi bypass tray (Tray A) to the two-tray wide LCT.
12. Banner sheet tray of multi bypass tray (Tray A)
Allows you to load large-sized paper in the multi bypass tray (Tray A).
13. Finisher SR5050
Sorts, stacks, and staples multiple sheets of paper. Consists of the following paper trays:
• Finisher upper tray
• Finisher shift tray
Copies can be punched if the optional punch unit is installed on the finisher.
14. Perfect binder
Applies adhesive to the spine of gathered pages to bind them in a booklet.
15. A3/11 × 17 tray unit
You can load A3, 11 × 17 or larger size paper in Tray 1 using this unit. If you install the A3/11 × 17 tray unit
on your machine, you cannot use it as a tandem tray.
An indicator on the front left side of the tray lights while paper is feeding.
16. Two-tray wide LCT
Holds up to 4,800 sheets of paper. You can load paper whose sizes are up to SRA3 or 13 × 191/5. You can
connect up to three two-tray wide LCTs.
17. Bridge unit of two-tray wide LCT
Connects a two-tray wide LCT to an additional two-tray wide LCT.
18. Banner sheet tray of two-tray wide LCT
Allows you to load large-sized paper in the two-tray wide LCT.
30
Guide to the Names and Functions of the Machine's Control Panel
Guide to the Names and Functions of the
Machine's Control Panel
1
2
3
4
5
6
7
8
9
10
23
11
12
22
20 19 18 17 16 15 14 13
21
24
25
CWW215
1. Display panel
Displays keys for each function, operation status, or messages. See "How to Use the Screens on the Control
Panel", Getting Started.
2. [Reset] key
Press to clear the current settings.
31
2. Getting Started
3. [Program] key (copier, Document Server, and scanner mode)
• Press to register frequently used settings, or to recall registered settings.
See "Registering Frequently Used Functions", Convenient Functions.
• Press to program defaults for the initial display when modes are cleared or reset, or immediately after
the main power switch is turned on.
See "Changing the Default Functions of the Initial Screen", Convenient Functions.
4. [Interrupt] key
Press to make interrupt copies. See "Interrupt Copy", Copy/ Document Server.
5. Main power indicator
The main power indicator goes on when you turn on the main power switch.
6. [Energy Saver] key
Press to switch to and from Low Power mode or Sleep mode. See "Saving Energy", Getting Started.
When the machine is in Low Power mode, the [Energy Saver] key is lit. In Sleep mode, the [Energy Saver] key
flashes slowly.
7. [Login/Logout] key
Press to log in or log out.
8. [User Tools] key
Press to change the default settings to meet your requirements. See "Accessing User Tools", Connecting the
Machine/ System Settings.
You can find out where to order expendable supplies and where to call when a malfunction occurs. You can
also print these details. See "Checking Inquiry using the User Tools", Maintenance and Specifications.
9. [Paper Setting] key
Specify settings for the paper tray. See Paper Settings.
10. [Counter] key
Press to check or print the counter value. See "Counter", Maintenance and Specifications.
11. [Language] key
Press to change the language of the display. See page 34 "Changing the Display Language".
12. [Simple Screen] key
Press to switch to the simple screen. See "Switching Screen Patterns", Getting Started.
13. [ ] key (Enter key)
Press to confirm values entered or items specified.
14. [Start] key
Press to start copying, printing, scanning, or sending.
15. [Sample Copy] key
Press to make a single set of copies or prints to check print quality before making multiple sets. See "Sample
Print", Copy/ Document Server.
16. [Stop] key
Press to stop a job in progress, such as copying, scanning or printing.
32
Guide to the Names and Functions of the Machine's Control Panel
17. [Clear] key
Press to delete a number entered.
18. Number keys
Use to enter the numbers for copies and data for the selected function.
19. Data In indicator (printer mode)
Flashes when the machine is receiving print jobs from a computer. See Print.
20. [Check Status] key
Press to check the machine's system status, operational status of each function, and current jobs. You can also
display the job history and the machine's maintenance information.
21. Function keys
No functions are registered to the function keys as a factory default. You can register often used functions and
programs. For details, see "Configuring function keys", Getting Started.
22. [Home] key
Press to display the [Home] screen. For details, see page 35 "How to Use the [Top] Screen and the [Home]
Screen".
23. Screen brightness slider
Adjusts display panel brightness.
24. Media access lamp
Lights up when a memory storage device is inserted in the media slot.
25. Media slots
Use to insert an SD card or a USB flash memory device.
33
2. Getting Started
Changing the Display Language
You can change the language used on the display. English is set as default.
1. Press the [Language] key until the language you want to display appears.
CWW225
34
How to Use the [Top] Screen and the [Home] Screen
How to Use the [Top] Screen and the [Home]
Screen
The [Top] screen is displayed when the machine is turned on.
Using the [Top] screen, you can check the job list, toner status, and paper status.
The icons of each function are displayed on the [Home] screen.
You can add shortcuts to frequently used programs to the [Home] screen. The program shortcuts appear
on the [Home] screen. The programs can be recalled easily by pressing the shortcuts.
To display the [Home] screen, press the [Home] key. If the [Home] screen does not appear, press the
icon at the upper right corner of the screen to switch to the menu screen.
[Top] screen
1
9
2
3
4 5
6
7
8
DER021
35
2. Getting Started
[Home] screen
10
11
12
13
5
14
17
16
15
DER022
1. Operational status and messages
Displays operational status and messages.
2. [Job List]
Press to display the [Current Job] tab on the [Check Status] screen.
3. Estimated time
Indicated by the time estimated to complete the job at the top of the currently displayed job list.
4. [Maintenance Info]
Press to display the [Maintnc./Inquiry/Mach. Info] tab on the [Check Status] screen.
5. Switch screens
Press to switch between the [Home] screen and the [Top] screen.
6. [Supplies Info]
Displays the information about supplies, such as the remaining amount of toner.
7. [Tray Paper Settings]
Press to display the [Tray Paper Settings] screen.
8. [Tray Info]/[Interposer Info]
Displays the status of the paper trays and the interposer.
9. [Job List]
Displays current and pending jobs.
10. [Copier]
Press to make copies.
For details about how to use the copy function, see Copy/ Document Server.
36
How to Use the [Top] Screen and the [Home] Screen
11. Home screen image
You can display an image on the [Home] screen, such as a corporate logo. To change the image, see
"Displaying an Image on the [Home] Screen", Convenient Functions.
12. [Scanner]
Press to scan originals and save images as files.
For details about how to use the scanner function, see Scan.
13. [Printer]
Press to make settings for using the machine as a printer.
For details about how to make settings for the printer function, see Print.
14.
/
Press to switch pages when the icons are not displayed on 1 page.
15. Shortcut icon
You can add shortcuts to programs to the [Home] screen. For details about how to register shortcuts, see
page 37 "Adding Icons to the [Home] Screen". The program number appears on the bottom of the shortcut
icon. For details about examples of shortcuts that you can program, see page 43 "Example of Programs".
16. [Address Book Management]
Press to display the Address Book.
For details about how to use the Address Book, see "Address Book", Connecting the Machine/ System
Settings.
17. [Document Server]
Press to store or print documents on the machine's hard disk.
For details about how to use the Document Server function, see Copy/ Document Server.
Adding Icons to the [Home] Screen
You can add shortcuts to programs stored in copier or scanner mode.
You can also review icons of functions and embedded software applications that you deleted from the
[Home] screen.
• Shortcuts to programs stored in Document Server mode cannot be registered to the [Home] screen.
• Shortcut names of up to 32 characters can be displayed in a standard screen. If the name of the
shortcut is longer than 32 characters, the 32nd character is replaced with "...". Only 30 characters
can be displayed in a simple screen. If the name of the shortcut is longer than 30 characters, the
30th character is replaced with "...".
• For details about how to make a program, see page 41 "Registering Functions in a Program".
• For details about the procedure for registering a shortcut using the [Program] screen, see
"Registering a Shortcut to a Program to the [Home] Screen", Convenient Functions.
37
2. Getting Started
• You can register up to 72 function and shortcut icons. Delete unused icons if the limit is reached. For
details, see "Deleting an Icon on the [Home] Screen", Convenient Functions.
• You can change the position of icons. For details, see "Changing the Order of Icons on the [Home]
Screen", Convenient Functions.
Adding icons to the [Home] screen using Web Image Monitor
1. Start Web Image Monitor.
For details, see "Using Web Image Monitor", Connecting the Machine/ System Settings.
2. Log in to Web Image Monitor.
3. To add icons to the default [Home] screen, point to [Device Management], and then click
[Device Home Management]. To add icons to a user's [Home] screen, point to [Customize
Screen per User].
4. Click [Edit Icons].
5. Point to [ Icon can be added.] of the position that you want to add, and then click [
Add].
6. Select the function or shortcut icon you want to add.
7. Click [OK] four times.
Adding icons to the [Home] screen using the User Tools
In the following procedure, a shortcut to a copier program is registered to the [Home] screen.
1. Register a program.
2. Press the [User Tools] key.
CWW222
38
How to Use the [Top] Screen and the [Home] Screen
3. Press [Edit Home].
4. Press [Add Icon].
5. Press the [Program] tab.
39
2. Getting Started
6. Make sure that [Copier Program] is selected.
7. Select the program you want to add.
8. Specify the position where [Blank] is displayed.
9. Press [OK].
10. Press the [User Tools] key.
• Press
40
on the upper-right corner of the screen to check the position on the simple screen.
Registering Functions in a Program
Registering Functions in a Program
Depending on the functions, the number of programs that can be registered is different.
• Copier: 25 programs
• Document Server: 25 programs
• Scanner: 25 programs
The following settings can be registered to programs:
Copier:
Color mode, original type, density, Original Size, Mixed Sizes, Batch, SADF, Original Orientation,
Reverse Orientation, paper tray, Store File (except for User Name, File Name, and Password),
Auto Reduce / Enlarge, Create Margin, Output/ Customize Function/ Finisher, Stamp (except for
Change Start No. in Stamp Text), Cover/ Slip Sheet, Edit / Color, Dup./ Combine/ Series,
Reduce/ Enlarge, number of copies
Document Server (on the initial document print screen):
Output/ Finisher, Stamp, Cover/ Slip Sheet (except for Main Sheets in Designate / Chapter), Edit,
2 Sided / Book, number of prints
Scanner:
Scan Settings, density, Original Feed Type, Send File Type / Name (except for Security Settings
and Start No.), Store File (except for User Name, File Name, and Password), Preview, Text,
Subject, Security, Recept. Notice
This section explains how to register functions in a program using copier function as an example.
1. Press the [Home] key on the control panel, and press the [Copier] icon on the screen.
If the [Copier] icon does not appear, press the
switch to the menu screen.
icon at the upper right corner of the screen to
CWW220
2. Edit the copy settings so all functions you want to store in a program are selected.
41
2. Getting Started
3. Press the [Program] key.
CWW405
4. Press [Program].
5. Press the program number you want to register.
6. Enter the program name.
7. Press [OK].
8. Press [Exit].
• You can enter up to 40 characters for a program name.
• When a specified program is registered as the default, its values become the default settings, which
are displayed without pressing the [Program] key, when modes are cleared or reset, and after the
machine is turned on. See "Changing the Default Functions of the Initial Screen", Convenient
Functions.
• When the paper tray you specified in a program is empty and if there is more than one paper tray
with the same size paper in it, the paper tray prioritized under [Paper Tray Priority: Copier] will be
selected first. For details, see "System Settings", Connecting the Machine/ System Settings.
• Destinations can be registered to a program of the scanner mode only when [Include Destinations]
is selected for [Program Setting for Destinations] in [Scanner Features]. For details about the setting,
see "General Settings", Scan.
42
Registering Functions in a Program
• Folder destinations that have protection codes cannot be registered to a program of the scanner
mode.
• Programs are not deleted by turning the power off or by pressing the [Reset] key unless the
program is deleted or overwritten.
• Program numbers with
next to them already have settings made for them.
• Programs can be registered to the [Home] screen, and can be recalled easily. For details, see
"Registering a Shortcut to a Program to the [Home] Screen", Convenient Functions and page 37
"Adding Icons to the [Home] Screen". Shortcuts to programs stored in Document Server mode
cannot be registered to the [Home] screen.
Example of Programs
Copier mode
Program name
Program description
Effect
Eco copy
Specify [Combine 2 Sides] in
[Dup./ Combine/ Series].
You can save paper and toner.
Dated confidential
copy
In [Stamp], specify
[CONFIDENTIAL] under [Preset
Stamp], and [Date Stamp].
You can increase security
awareness by printing
"CONFIDENTIAL" and the date on
copies.
Conference
material copy
Specify [Combine 2 Sides] in
[Dup./ Combine/ Series] and
[Staple] in [Output/ Customize
Function/ Finisher].
You can copy conference materials
efficiently.
Magazine copy
Specify [Magazine] in [Dup./
Combine/ Series] and [Staple:
Center] in [Output/ Customize
Function/ Finisher].
You can save paper. Also, you can
perform printing jobs such as
producing leaflets in-house instead
of having them printed by an
outside printing company.
Unified-size copy
Specify [Mixed Sizes] and [Auto
Reduce / Enlarge].
You can print various size copies
onto one size of paper, so they are
easier to manage.
43
2. Getting Started
Program name
Program description
Effect
Stamping
corporate name
copy
Specify [User Stamp] in [Stamp].
You can stamp the name of your
company on copies of working or
architectural drawings. Your
company name needs to be preregistered in the machine.
Z-folding copy
Specify [Z-fold] in [Output/
Customize Function/ Finisher].
A3 size paper is folded to A4 size.
You can print various size copies
onto one size of paper, so they are
easier to manage.
Thumbnail copy
Specify [Combine 1 Side] in [Dup./
Combine/ Series].
You can copy up to eight pages
onto one side of a sheet, so that you
can save paper.
Storage copy:
XXXX
Specify a folder in [Target Folder to
Store] in [Store File].
You can use folders to organize
stored files by user name or
intended use.
(replace XXXX by a
folder name)
Scanner mode
Program name
44
Program description
Effect
Easy PDF scan
Select [Full Color: Text / Photo] in
You can scan documents efficiently.
[Scan Settings]. In [Send File Type /
Name], select [PDF] under [File
Type] and enter the business details
such as "London branch: daily
report" under [File Name].
High compression
PDF scan
Select [Full Color: Text / Photo] in
[Scan Settings] and [High
Compression PDF] in [Send File
Type / Name].
You can compress the data size of
scanned documents, so that you can
send and store them.
Long-term storage
scan
Select [PDF/A] in [Send File Type /
Name].
You can easily digitize documents
to "PDF/A" file format, which is
suitable for long-term storage.
Registering Functions in a Program
Program name
Program description
Effect
Unified-size scan
In [Scan Settings], select [Mixed
Original Sizes] in [Scan Size] and
specify the finished size of scanned
data in [Reduce / Enlarge] under
[Edit].
You can skip this procedure to unify
the size when reprinting scanned
data.
Digital signature
scan
In [Send File Type / Name], specify
[PDF] in [File Type], and also
specify [Digital Signature].
You can add a digital signature to
an important document such as a
contract, so that any data tampering
can be detected.
Dividing file scan
Specify [Divide] in [Original Feed
Type].
You can scan a multiple page
original as one file by splitting it into
groups of a specified number of
pages.
High resolution
scan
In [Send File Type / Name], specify
TIFF format in [File Type]. Also,
specify a higher resolution in [Scan
Settings].
Scanned documents maintain much
of the detail of the originals, but the
size of the data may be quite large.
Batch document
scan
Select [Batch] in [Original Feed
Type].
You can apply multiple scans to a
large volume of originals and send
the scanned originals as a single
job.
Scan to XXXX
Select e-mail or folder destinations
(replace XXXX by a from the list that is registered in the
destination name) machine's Address Book, and then
specify the scan settings.
If you register destinations and scan
settings that you use often, you can
skip the procedures to specify them
when sending a scanned file.
Storage scan:
XXXX
You can use folders to organize
stored files by user name or
intended use.
(replace XXXX by a
folder name)
Specify a folder in [Target Folder to
Store] in [Store File].
• Depending on the options installed, some functions cannot be registered. For details, see "Functions
Requiring Optional Configurations", Getting Started.
• The names of programs given above are just examples. You can assign any name to a program
according to your objectives.
45
2. Getting Started
• Depending on your business details or the type of documents to be scanned, registering a program
cannot be recommended.
46
Turning On/Off the Power
Turning On/Off the Power
• Do not push the main power switch repeatedly.
• When you push the main power switch, wait at least 10 seconds after it is confirmed that the main
power indicator has lit up or gone out.
• If the main power indicator does not light up or go out in 5 minutes after you push the main power
switch, contact your service representative.
The main power switch is on the top left of the machine. When this switch is turned on, the main power
turns on and the main power indicator on the right side of the control panel lights up. When this switch is
turned off, the main power turns off and the main power indicator on the right side of the control panel
goes out. When this is done, machine power is off.
Confirm how much power the options draw, and then plug them into an outlet that is nearby but
separate from the outlet that the main machine is plugged into.
Turning On the Main Power
1. Make sure the power cord is firmly plugged into the wall outlet.
2. Open the main power switch cover, and then push the main power switch.
The main power indicator goes on.
DER050
Turning Off the Main Power
• When disconnecting the power cord from the wall outlet, always pull the plug, not the cord.
Pulling the cord can damage the power cord. Use of damaged power cords could result in fire
or electric shock.
47
2. Getting Started
• Do not turn off the power while the machine is in operation.
• Do not hold down the main power switch while turning off the main power. Doing so forcibly turns
off the machine's power and may damage the hard disk or memory and cause malfunctions.
1. Open the main power switch cover, and then push the main power switch.
The main power indicator goes out. The main power turns off automatically when the machine shuts
down. If the screen on the control panel does not disappear, contact your service representative.
48
Logging In the Machine
Logging In the Machine
When the Authentication Screen Is Displayed
If Basic Authentication, Windows Authentication, or LDAP Authentication is active, the authentication
screen appears on the display. The machine only becomes operable after entering your own Login User
Name and Login Password. If User Code Authentication is active, you cannot use the machine until you
enter the User Code.
If you can use the machine, you can say that you are logged in. When you go out of the operable state,
you can say that you are logged out. After logging in the machine, be sure to log out of it to prevent
unauthorized usage.
• Ask the user administrator for the Login User Name, Login Password, and User Code. For details
about user authentication, see Security Guide.
• User Code to enter on User Code Authentication is the numerical value registered in the Address
Book as "User Code".
User Code Authentication Using the Control Panel
If User Code Authentication is active, a screen prompting you to enter a User Code appears.
1. Enter a User Code (up to eight digits), and then press [OK].
Logging In Using the Control Panel
This section explains the procedure for logging in to the machine when Basic Authentication, Windows
Authentication, or LDAP Authentication is set.
49
2. Getting Started
1. Press [Login].
2. Enter a Login User Name, and then press [OK].
3. Enter a Login Password, and then press [OK].
When the user is authenticated, the screen for the function you are using appears.
Logging Out Using the Control Panel
This section explains the procedure for logging out the machine when Basic Authentication, Windows
Authentication, or LDAP Authentication is set.
• To prevent use of the machine by unauthorized persons, always log out when you have finished
using the machine.
1. Press the [Login/Logout] key.
CWW226
2. Press [Yes].
50
Placing Originals
Placing Originals
Placing Originals on the Exposure Glass
• Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing
so may result in an injury if your hands or fingers are pinched.
• Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged.
1. Lift the ADF.
Be sure to lift the ADF by more than 30 degrees. Otherwise, the size of the original might not be
detected correctly.
2. Place the original face down on the exposure glass. The original should be aligned to the
rear left corner.
Start with the first page to be scanned.
1
DER051
1. Positioning mark
3. Lower the ADF.
Placing Originals in the Auto Document Feeder
Be sure not to block the sensor or load the original untidily. Doing so may cause the machine to detect
the size of the original incorrectly or display a paper misfeed message. Also, be sure not to place
originals or other objects on the top cover. Doing so may cause a malfunction.
51
2. Getting Started
1
2
DER053
1. Sensors
2. Original guide
1. Adjust the original guide to the original size.
2. Place the aligned originals squarely face up in the ADF.
Do not stack originals beyond the limit mark.
The first page should be on the top.
DER054
1. Limit mark
52
3. Copy
This chapter describes frequently used copier functions and operations. For the information not included
in this chapter, see Copy/ Document Server on the supplied CD-ROM.
Basic Procedure
To make copies of originals, place them on the exposure glass or in the ADF.
When placing the original on the exposure glass, start with the first page to be copied. When placing
the original in the ADF, place them so that the first page is on the top.
For details about placing the original on the exposure glass, see page 51 "Placing Originals on the
Exposure Glass".
For details about placing the original in the ADF, see page 51 "Placing Originals in the Auto Document
Feeder".
To copy onto paper other than plain paper, specify the paper type in [Tray Paper Settings] according to
the weight of the paper you are using. For details, see "Changing Tray Paper Settings", Paper Settings.
1. Press the [Home] key on the control panel, and press the [Copier] icon on the screen.
If the [Copier] icon does not appear, press the
switch to the menu screen.
icon at the upper right corner of the screen to
CWW220
2. Make sure that no previous settings remain.
When there are previous settings remaining, press the [Reset] key.
3. Place the originals.
4. Make desired settings.
5. Enter the number of copies with the number keys.
The maximum copy quantity that can be entered is 9999.
53
3. Copy
6. Press the [Start] key.
When placing the original on the exposure glass, press the [ ] key after all originals are scanned.
Some functions such as Batch mode may require that you press the [ ] key when placing originals
in the ADF. Follow the messages that appear on screen.
7. When the copy job is finished, press the [Reset] key to clear the settings.
54
Auto Reduce / Enlarge
Auto Reduce / Enlarge
The machine automatically detects the original size and then selects an appropriate reproduction ratio
based on the paper size you select.
CKN008
• If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge]
is canceled and the image cannot be rotated automatically.
This is useful to copy different size originals to the same size paper.
If the orientation in which your original is placed is different from that of the paper you are copying onto,
the machine rotates the original image by 90 degrees and fits it on the copy paper (Rotate Copy). For
example, to reduce A3 (11 × 17) originals to fit onto A4 (81/2 × 11) paper, select a paper tray
containing A4 (81/2 × 11) paper, and then press [Auto Reduce / Enlarge]. The image is
automatically rotated. For details about Rotate Copy, see "Rotate Copy", Copy/ Document Server.
The original sizes and orientations you can use with this function are as follows:
(mainly Europe and Asia)
Original location
Original size and orientation
, A5 , 81/2 × 13
Exposure glass
A3 , B4 JIS , A4
, B5 JIS
ADF
A3 , B4 JIS , A4
× 17 , 81/2 × 11
, B5 JIS
, A5
, 81/2 × 13
, B6 JIS
, 11
(mainly North America)
Original location
Original size and orientation
Exposure glass
11 × 17 , 81/2 × 14 , 81/2 × 11
, 51/2 × 81/2
ADF
11 × 17 , 81/2 × 14 , 81/2 × 11
, 51/2 × 81/2
1
1
, 10 × 14 , 7 /4 × 10 /2 , A3 , A4
55
3. Copy
1. Press [Auto Reduce / Enlarge].
2. Select the paper size.
3. Place the originals, and then press the [Start] key.
56
Duplex Copying
Duplex Copying
Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is
shifted to allow for the binding margin.
CKN009
There are two types of Duplex.
1 Sided
2 Sided
Copies two 1-sided pages on one 2-sided page.
2 Sided
2 Sided
Copies one 2-sided page on one 2-sided page.
The resulting copy image will differ according to the orientation in which you place your originals ( or
).
Original orientation and completed copies
To copy on both sides of the paper, select the original and copy orientation according to how you
want the printout to appear.
Original
Placing originals
Original
Orientation
Orientation
Copy
Top to Top
Top to Bottom
57
3. Copy
Original
Placing originals
Original
Orientation
Orientation
Copy
Top to Top
Top to Bottom
1. Press [Dup./ Combine/ Series].
2. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex].
3. Select [1 Sided 2 Sided] or [2 Sided
document to be output.
2 Sided] according to how you want the
To change the original or copy orientation, press [Orientation].
4. Press [OK].
5. Place the originals.
6. Press [Special Original].
58
Duplex Copying
7. Select the original orientation, and then press [OK].
8. Press the [Start] key.
Specifying the Original and Copy Orientation
Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto
both sides of the paper.
• Top to Top
CKN011
• Top to Bottom
CKN012
1. Press [Orientation].
59
3. Copy
2. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided.
3. Select [Top to Top] or [Top to Bottom] for [Copy:].
4. Press [OK].
60
Combined Copying
Combined Copying
This mode can be used to select a reproduction ratio automatically and copy the originals onto a single
sheet of copy paper.
The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is
different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to
make copies properly.
Orientation of the original and image position of Combine
The image position of Combine differs according to original orientation and the number of originals
to be combined.
• Portrait ( ) originals
CKN015
• Landscape ( ) originals
CKN016
Placing originals (originals placed in the ADF)
The default value for the copy order in the Combine function is [From Left to Right]. To copy
originals from right to left in the ADF, place them upside down.
• Originals read from left to right
61
3. Copy
CKN010
• Originals read from right to left
CKN017
One-Sided Combine
Combine several pages onto one side of a sheet.
CKN014
There are six types of One-Sided Combine.
1 Sided 2 Originals
Combine 1 Side
Copies two 1-sided originals to one side of a sheet.
1 Sided 4 Originals
Combine 1 Side
Copies four 1-sided originals to one side of a sheet.
1 Sided 8 Originals
Combine 1 Side
Copies eight 1-sided originals to one side of a sheet.
2 Sided 2 Pages
Combine 1 Side
Copies one 2-sided original to one side of a sheet.
62
Combined Copying
2 Sided 4 Pages
Combine 1 Side
Copies two 2-sided originals to one side of a sheet.
2 Sided 8 Pages
Combine 1 Side
Copies four 2-sided originals to one side of a sheet.
1. Press [Dup./ Combine/ Series].
2. Press [Combine].
3. Select [1 Sided] or [2 Sided] for [Original:].
If you selected [2 Sided], you can change the orientation.
4. Make sure that [Combine 1 Side] is selected.
5. Select the number of originals to combine.
6. Press [OK].
7. Select the paper size.
8. Place the originals, and then press the [Start] key.
Two-Sided Combine
Combines various pages of originals onto two sides of one sheet.
63
3. Copy
CKN074
There are six types of Two-Sided Combine.
1 Sided 4 Originals
Combine 2 Sides
Copies four 1-sided originals to one sheet with 2 pages per side.
1 Sided 8 Originals
Combine 2 Sides
Copies eight 1-sided originals to one sheet with 4 pages per side.
1 Sided 16 Originals
Combine 2 Sides
Copies 16 1-sided originals to one sheet with 8 pages per side.
2 Sided 4 Pages
Combine 2 Sides
Copies two 2-sided originals to one sheet with 2 pages per side.
2 Sided 8 Pages
Combine 2 Sides
Copies four 2-sided originals to one sheet with 4 pages per side.
2 Sided 16 Pages
Combine 2 Sides
Copies eight 2-sided originals to one sheet with 8 pages per side.
1. Press [Dup./ Combine/ Series].
2. Press [Combine].
64
Combined Copying
3. Select [1 Sided] or [2 Sided] for [Original:].
4. Press [Combine 2 Sides].
5. Press [Orientation].
6. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided.
7. Select [Top to Top] or [Top to Bottom] for [Copy:], and then press [OK].
8. Select the number of originals to combine.
9. Press [OK].
10. Select the paper size.
11. Place the originals, and then press the [Start] key.
65
3. Copy
Copying onto Custom Size Paper from the
Multi Bypass Tray (Tray A)
Sizes of paper that can be fed from the multi bypass tray (Tray A) are as follows:
• When the banner sheet tray of multi bypass tray (Tray A) is installed:
Horizontal length: 139.7–700.0 mm (5.50–27.55 inches), vertical length: 210.0–330.2 mm
(8.27–13.00 inches)
• When the banner sheet tray of multi bypass tray (Tray A) is not installed:
Horizontal length: 139.7–487.7 mm (5.50–19.20 inches), vertical length: 100.0–330.2 mm
(3.94–13.00 inches)
Note however that the limitation on the horizontal and vertical length range will vary depending on
which options are installed.
• When prints are delivered to the upper tray of the finisher or the high capacity stacker:
Horizontal length: 139.7–700.0 mm (5.50–27.55 inches), vertical length: 100.0–330.2 mm
(3.94–13.00 inches)
• When prints are delivered to the shift tray of the finisher:
Horizontal length: 139.7–700.0 mm (5.50–27.55 inches), vertical length: 139.7–330.2 mm
(5.50–13.00 inches)
• When prints are delivered to the stacker tray:
Horizontal length: 139.7–487.7 mm (5.50–19.20 inches), vertical length: 139.7–330.2 mm
(5.50–13.00 inches)
1. Load the paper face up in the multi bypass tray (Tray A).
2. Press [Tray A].
3. Make sure that [Paper Size] is selected.
4. Press [Program Custom Size].
5. Enter the horizontal size with the number keys, and then press [ ].
66
Copying onto Custom Size Paper from the Multi Bypass Tray (Tray A)
6. Enter the vertical size with the number keys, and then press [ ].
7. Press [OK] twice.
8. Place the originals, and then press the [Start] key.
67
3. Copy
Copying onto Envelopes
This section describes how to copy onto regular size and custom size envelopes. Place the original on
the exposure glass and place the envelope in the multi bypass tray (Tray A) or wide LCT.
Specify the thickness of the paper according to the weight of the envelopes you are printing on. For
details about the relationship between paper weight and paper thickness and the sizes of envelopes that
can be used, see page 124 "Recommended Paper Sizes and Types".
For details about handling envelopes, supported envelope types, and how to load envelopes, see
page 147 "Envelopes".
• The Duplex function cannot be used with envelopes. If the Duplex function is specified, cancel the
setting.
To copy onto custom size envelopes, you must specify the envelope's dimensions. Specify the horizontal
and vertical length of the envelope.
DFX003
: Horizontal
: Vertical
Be sure to include the fully open flap in the horizontal dimension.
Copying onto Envelopes from the Multi Bypass Tray (Tray A)
1. Load the envelopes face up in the multi bypass tray (Tray A).
2. Press [Tray A].
3. Make sure that [Paper Size] is selected.
68
Copying onto Envelopes
4. Specify the envelope size, and then press [OK].
5. Press [Special Paper].
6. Select [Envelope], and then press [OK].
7. Place the originals, and then press the [Start] key.
Copying onto Envelopes from the Wide Large Capacity Tray
Before using this function, specify the paper size and type under [Tray Paper Settings]. For the paper
type, select [Envelope]. For details, see "Changing Tray Paper Settings", Paper Settings.
1. Select the paper tray where the envelopes are loaded.
2. Place the originals, and then press the [Start] key.
69
3. Copy
Sort
The machine assembles copies as sets in sequential order.
Sort/Shift Sort
Copies are assembled as sets in sequential order.
To use Shift Sort, a finisher or high capacity stacker is required. Each time the copies of one set or a
job are delivered, the next copy is shifted to separate each set or job.
CKN018
1. Select the Sort function (
) under [Sort / Stack].
2. Enter the number of copy sets using the number keys.
3. Place the originals.
To confirm the type of finishing, press the [Sample Copy] key.
4. Press the [Start] key.
Changing the Number of Sets
You can change the number of copy sets during copying.
• This function can be used only when the Sort function is selected.
1. While "Copying..." is displayed, press the [Stop] key.
70
Sort
2. Enter the number of copy sets with the number keys.
3. Press [Continue].
Copying starts again.
71
3. Copy
Storing Data in the Document Server
The Document Server enables you to store documents being read with the copy feature on the hard disk
of this machine. Thus you can print them later applying necessary conditions.
You can check the stored documents on the Document Server screen. For details about the Document
Server, see page 99 "Storing Data".
1. Press [Store File].
2. Enter a user name, file name, or password if necessary.
3. Specify a folder in which to store the document if necessary.
4. Press [OK].
5. Place the originals.
6. Make the scanning settings for the original.
7. Press the [Start] key.
Stores scanned originals in memory and makes one set of copies. If you want to store another
document, do so after copying is complete.
72
4. Print
This chapter describes frequently used printer functions and operations. For the information not included
in this chapter, see Print on the supplied CD-ROM.
Quick Install
You can install the printer drivers easily from the CD-ROM provided with this machine.
Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard
TCP/IP port will be set.
• Manage Printers permission is required to install the drivers. Log on as an Administrators group
member.
1. Click [Quick Install] on the installer screen.
2. The software license agreement appears in the [License Agreement] dialog box. After
reading the agreement, click [I accept the agreement.], and then click [Next >].
3. Click [Next >].
4. Select the machine model you want to use in the [Select Printer] dialog box.
5. Click [Install].
6. Configure the user code, default printer, and shared printer as necessary.
7. Click [Continue].
The installation starts.
8. Click [Finish].
When you are prompted to restart your computer, restart it by following the instructions that
appear.
9. Click [Exit] in the first window of the installer, and then take out the CD-ROM.
73
4. Print
Displaying the Printer Driver Properties
This section explains how to open the printer driver properties from [Devices and Printers].
• Manage Printers permission is required to change the printer settings. Log on as an Administrators
group member.
• You cannot change the machine default settings for individual users. Settings made in the printer
properties dialog box are applied to all users.
1. On the [Start] menu, click [Devices and Printers].
2. Right-click the icon of the printer you want to use.
3. Click [Printer properties].
74
Standard Printing
Standard Printing
• The default setting is two-sided printing. If you want to print on only one side, select [Off] for the
two-sided printing setting.
When Using the PCL 6 Printer Driver
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the [Select Printer] list, select the printer you want to use.
3. Click [Preferences].
4. Click the [Frequently Used Settings] tab.
5. In the "Job Type:" list, select [Normal Print].
6. In the "Document Size:" list, select the size of the original to be printed.
7. In the "Orientation" area, select [Portrait] or [Landscape] as the orientation of the
original.
8. In the "Paper Type:" list, select the type of paper that is loaded in the paper tray.
9. In the "Input Tray:" list, select the paper tray that contains the paper you want to print
onto.
If you select [Auto Tray Select] in the "Input Tray:" list, the source tray is automatically selected
according to the paper size and type specified.
10. Select [Color] or [Black and White] in the "Color/Black and White:" list.
11. If you want to print multiple copies, specify a number of sets in the "Copies:" box.
12. Click [OK].
13. Start printing from the application's [Print] dialog box.
75
4. Print
Printing on Both Sides of Sheets
This section explains how to print on both sides of each page using the printer driver.
• The types of paper that can be printed on both sides are as follows:
• Plain, Recycled, Color, Letterhead, Preprinted, Prepunched, Black, Coated Paper: Gloss Print,
Coated (Glossy), Coated (Matted), Synthetic, Textured
When Using the PCL 6 Printer Driver
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the [Select Printer] list, select the printer you want to use.
3. Click [Preferences].
4. Click the [Frequently Used Settings] tab.
You can also click the [Detailed Settings] tab, and then click [2 Sided/Layout/Booklet] in the
"Menu:" box.
5. Select the method for binding the output pages in the "2 sided:" list.
6. Change any other print settings if necessary.
7. Click [OK].
8. Start printing from the application's [Print] dialog box.
Types of Two-sided Printing
You can select which way the bound pages open by specifying which edge to bind.
Orientation
Portrait
Landscape
76
Open to Left
Open to Top
Combining Multiple Pages into Single Page
Combining Multiple Pages into Single Page
This section explains how to print multiple pages onto a single sheet. The combine printing function
allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet.
When Using the PCL 6 Printer Driver
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the [Select Printer] list, select the printer you want to use.
3. Click [Preferences].
4. Click the [Frequently Used Settings] tab.
You can also click the [Detailed Settings] tab, and then click [2 Sided/Layout/Booklet] in the
"Menu:" box.
5. Select the combination pattern in the "Layout:" list, and then specify the method for
combining pages in the "Page Order:" list.
To draw a border line around each page, select [Draw Frame Border] in [2 Sided/Layout/
Booklet] in the [Detailed Settings] tab.
6. Change any other print settings if necessary.
7. Click [OK].
8. Start printing from the application's [Print] dialog box.
Types of Combine Printing
This function allows you to print 2, 4, 6, 9, or 16 pages at reduced size onto a single sheet and to
specify a page ordering pattern for the combination. When combining 4 or more pages onto a single
sheet of paper, four patterns are available.
The following illustrations show example page ordering patterns for 2- and 4-page combinations.
2 Pages per Sheet
Orientation
From Left to Right/Top to
Bottom
From Right to Left/Top to
Bottom
Portrait
77
4. Print
Orientation
From Left to Right/Top to
Bottom
From Right to Left/Top to
Bottom
Landscape
4 Pages per Sheet
Right, then Down
78
Down, then Right
Left, then Down
Down, then Left
Printing on Envelopes
Printing on Envelopes
Configure the paper settings appropriately using both the printer driver and the control panel.
• To print on envelopes, load them into the optional wide LCT or Tray A, and be sure to specify an
appropriate paper type. For details, see page 124 "Recommended Paper Sizes and Types".
Configuring Envelope Settings Using the Control Panel
1. Load envelopes in the paper tray.
2. Press the [Paper Setting] key.
CWY003
3. Select the paper tray in which the envelopes are loaded.
4. Press [Manual Paper Settings].
5. Press [Envelope] in the "Paper Type" area, and then select the appropriate item in the
"Paper Weight" area.
6. Press the [Paper Size] tab.
7. Select the envelope size, and then press [OK].
8. Press [OK].
9. Press the [Paper Setting] key.
Printing on Envelopes Using the Printer Driver
When using the PCL 6 printer driver
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
79
4. Print
2. In the [Select Printer] list, select the printer you want to use.
3. Click [Preferences].
4. In the "Document Size:" list, select the envelope size.
5. In the "Paper Type:" list, select [Envelope].
6. In the "Input Tray:" list, select the paper tray where the envelopes are loaded.
7. Change any other print settings if necessary.
8. Click [OK].
9. Start printing from the application's [Print] dialog box.
80
Saving and Printing Using the Document Server
Saving and Printing Using the Document
Server
The Document Server enables you to store documents on the machine's hard disk, and allows you to edit
and print them as necessary.
• Applications with their own drivers, such as PageMaker, do not support this function.
• Do not cancel the file transfer process while the data is being sent to the Document Server. The
process may not be canceled properly. If you accidentally cancel a print job, use the control panel
of the machine to delete the transferred data. For details about how to delete documents that are
stored in the Document Server, see "Deleting Stored Documents", Copy/ Document Server, or
Web Image Monitor Help.
• Up to 3,000 files can be stored in the Document Server. New files cannot be stored when 3,000
files have already been stored. Even if less than 3,000 files are stored, new files cannot be stored
when
• The number of pages in a document exceeds 5,000.
• The total number of stored pages in the machine and the sent data has reached 15,000 (It
may be fewer depending on the print data).
• The hard disk is full.
You can send data created on a client computer to the Document Server.
Storing Documents in Document Server
• If the machine is not used as the Document Server, the maximum number of the documents that can
be stored in the server may be less than the number described in the specification.
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the "Select Printer" list, select the printer you want to use.
3. Click [Preferences].
4. In the "Job Type:" list, click [Document Server].
5. Click [Details...].
6. Enter a user ID, file name, password, and user name as required.
7. Specify the folder number to store the document in the "Folder Number:" box.
When "0" is specified in the "Folder Number:" box, documents will be saved in the Shared folder.
81
4. Print
8. If the folder is protected by a password, enter the password in the "Folder Password:"
box.
9. Click [OK].
10. Change any other print settings if necessary.
11. Click [OK].
12. Start printing from the application's [Print] dialog box.
• You can print the documents stored in the Document Server using the control panel. For details, see
page 101 "Printing Stored Documents".
Managing Documents Stored in Document Server
If this machine is configured as a network printer using TCP/IP, you can view or delete the documents
stored in the machine's Document Server using Web Image Monitor from a client computer connected to
the network. You can print and operate this machine remotely without operating the control panel.
82
5. Scan
This chapter describes frequently used scanner functions and operations. For the information not
included in this chapter, see Scan on the supplied CD-ROM.
Basic Procedure When Using Scan to Folder
• Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan and
confirm the details of the destination computer. See also "Registering Folders", Connecting the
Machine/ System Settings, and register the address of the destination computer to the address
book.
1. Press the [Home] key on the bottom left of the control panel, and press the [Scanner] icon
on the [Home] screen.
If the [Scanner] icon does not appear, press the
switch to the menu screen.
icon at the upper right corner of the screen to
CWW220
2. Make sure that no previous settings remain.
If a previous setting remains, press the [Reset] key.
3. Press the [Folder] tab.
4. Place originals.
83
5. Scan
5. If necessary, specify the scan settings according to the original to be scanned.
Example: Scanning the document in color/duplex mode, and saving as a PDF file.
• Press [Scan Settings], press [Full Color: Text / Photo] in the [Original Type] tab, and then
press [OK].
• Press [Original Feed Type], press [2 Sided Original], and then press [OK].
• Press [Send File Type / Name], press [PDF], and then press [OK].
6. Specify the destination.
You can specify multiple destinations.
7. Press the [Start] key.
Creating a Shared Folder on a Computer Running Windows/Confirming a
Computer's Information
The following procedures explain how to create a shared folder on a computer running Windows, and
how to confirm the computer's information. In these examples, Windows 7 Ultimate is the operating
system, and the computer is a member in a network domain. Write down the confirmed information.
Step 1: Confirming the user name and computer name
Confirm the user name and the name of the computer you will send scanned documents to.
1. On the [Start] menu, point to [All Programs], then [Accessories], and then click on
[Command Prompt].
2. Enter the command "ipconfig/all", and then press the [Enter] key.
3. Confirm the name of the computer.
The computer's name is displayed under [Host Name].
You can also confirm the IPv4 address. The address displayed under [IPv4 Address] is the IPv4
address of the computer.
84
Basic Procedure When Using Scan to Folder
4. Next, enter the command "set user", and then press the [Enter] key. (Be sure to put a
space between "set" and "user".)
5. Confirm the user name.
The user name is displayed under [USERNAME].
Step 2: Creating a shared folder on a computer running Microsoft Windows
Create a shared destination folder in Windows and enable sharing. In the following procedure, a
computer which is running under Windows 7 Ultimate and participating in a domain is used as an
example.
• You must log in as an Administrators group member to create a shared folder.
• If "Everyone" is left selected in Step 6, the created shared folder will be accessible by all users. This
is a security risk, so we recommend that you give access rights only to specific users. Use the
following procedure to remove "Everyone" and specify user access rights.
1. Create a folder, just as you would create a normal folder, in a location of your choice on
the computer.
2. Right-click the folder, and then click [Properties].
3. On the [Sharing] tab, select [Advanced Sharing...].
4. Select the [Share this folder] check box.
5. Click [Permissions].
6. In the [Group or user names:] list, select "Everyone", and then click [Remove].
7. Click [Add...].
8. In the [Select Users or Groups] window, click [Advanced...].
9. Specify one or more object types, select a location, and then click [Find Now].
10. From the list of results, select the groups and users you want to grant access to, and then
click [OK].
11. In the [Select Users or Groups] window, click [OK].
12. In the [Group or user names:] list, select a group or user, and then, in the [Allow] column
of the permissions list, select either the [Full Control] or [Change] check box.
Configure the access permissions for each group and user.
13. Click [OK].
85
5. Scan
Step 3: Specifying access privileges for the created shared folder
If you want to specify access privileges for the created folder to allow other users or groups to access
the folder, configure the folder as follows:
1. Right-click the folder created in Step 2, and then click [Properties].
2. On the [Security] tab, click [Edit...].
3. Click [Add...].
4. In the [Select Users or Groups] window, click [Advanced...].
5. Specify one or more object types, select a location, and then click [Find Now].
6. From the list of results, select the groups and users you want to grant access to, and then
click [OK].
7. In the [Select Users or Groups] window, click [OK].
8. In the [Groups or user names:] list, select a group or user, and then, in the [Allow] column
of the permissions list, select either the [Full Control] or [Modify] check box.
9. Click [OK].
Registering an SMB Folder
1. Press the [Home] key on the bottom left of the control panel, and press the [Address Book
Management] icon on the [Home] screen.
If the [Address Book Management] icon does not appear, press the
corner of the screen to switch to the [Home] screen.
2. Check that [Program / Change] is selected.
3. Press [New Program].
4. Press [Change] under "Name".
The name entry display appears.
5. Enter the name, and then press [OK].
6. Press [ Next].
86
icon at the upper right
Basic Procedure When Using Scan to Folder
7. Press the key for the classification you want to use under "Select Title".
The keys you can select are as follows:
• [Frequent]: Added to the page that is displayed first.
• [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the
list of items in the selected title.
You can select [Frequent] and one more key for each title.
8. Press [Auth. Info], and then press [ Next].
9. Press [Specify Other Auth. Info] on the right side of "Folder Authentication".
When [Do not Specify] is selected, the SMB User Name and SMB Password that you have
specified in "Default User Name / Password (Send)" of File Transfer settings are applied.
10. Press [Change] under "Login User Name".
11. Enter the login user name of the destination computer, and then press [OK].
12. Press [Change] under "Login Password".
13. Enter the password of the destination computer, and then press [OK].
14. Enter the password again to confirm, and then press [OK].
15. Press [Folder].
87
5. Scan
16. Check that [SMB] is selected.
17. Press [Change] or [Browse Network], and then specify the folder.
To specify a folder, you can either enter the path manually or locate the folder by browsing the
network.
18. Press [Connection Test] to check the path is set correctly.
19. Press [Exit].
If the connection test fails, check the settings, and then try again.
20. Press [OK].
21. Press the [User Tools] key.
Locating the SMB folder manually
1. Press [Change] under "Path".
2. Enter the path where the folder is located.
For example: if the name of the destination computer is "User", and the folder name is "Share", the
path will be \\User\Share.
If the network does not allow automatic obtaining of IP addresses, include the destination
computer's IP address in the path. For example: if the IP address of the destination computer is
"192.168.0.191", and the folder name is "Share", the path will be \\192.168.0.191\Share.
88
Basic Procedure When Using Scan to Folder
3. Press [OK].
If the format of the entered path is not correct, a message appears. Press [Exit], and then enter the
path again.
Locating the SMB folder using Browse Network
1. Press [Browse Network].
The client computers sharing the same network as the machine appear.
Network display only lists client computers you are authorized to access.
2. Select the group that contains the destination computer.
3. Select the computer name of the destination computer.
Shared folders under it appear.
You can press [Up One Level] to switch between levels.
4. Select the folder you want to register.
5. Press [OK].
Deleting an SMB Registered Folder
1. Press the [Home] key on the bottom left of the control panel, and press the [Address Book
Management] icon on the [Home] screen.
If the [Address Book Management] icon does not appear, press the
corner of the screen to switch to the [Home] screen.
icon at the upper right
2. Check that [Program / Change] is selected.
3. Select the name whose folder you want to delete.
Press the name key, or enter the registered number using the number keys.
You can search by the registered name, user code, folder name, or e-mail address.
4. Press [Folder].
89
5. Scan
5. Press the protocol which is not currently selected.
A confirmation message appears.
6. Press [Yes].
7. Press [OK].
8. Press the [User Tools] key.
Entering the Path to the Destination Manually
1. Press [Manual Entry].
2. Press [SMB].
3. Press [Manual Entry] on the right side of the path field.
4. Enter the path for the folder.
In the following example path, the shared folder name is "user" and the computer name is
"desk01":
\\desk01\user
5. Press [OK].
6. Depending on the destination setting, enter the user name for logging in to the computer.
Press [Manual Entry] to the right of the user name field to display the soft keyboard.
7. Depending on the destination setting, enter the password for logging in to the computer.
Press [Manual Entry] for the password to display the soft keyboard.
8. Press [Connection Test].
A connection test is performed to check whether the specified shared folder exists.
If the message "Connection with PC has failed. Check the settings." appears, see "Troubleshooting
When You Use the Scanner Function", Troubleshooting.
9. Check the connection test result, and then press [Exit].
10. Press [OK].
90
Basic Procedure for Sending Scan Files by E-mail
Basic Procedure for Sending Scan Files by Email
1. Press the [Home] key on the bottom left of the control panel, and press the [Scanner] icon
on the [Home] screen.
If the [Scanner] icon does not appear, press the
switch to the menu screen.
icon at the upper right corner of the screen to
CWW220
2. Make sure that no previous settings remain.
If a previous setting remains, press the [Reset] key.
3. Press the [Email] tab.
4. Place originals.
91
5. Scan
5. If necessary, specify the scan settings according to the original to be scanned.
Example: Scanning the document in color/duplex mode, and saving as a PDF file.
• Press [Scan Settings], press [Full Color: Text / Photo] in the [Original Type] tab, and then
press [OK].
• Press [Original Feed Type], press [2 Sided Original], and then press [OK].
• Press [PDF] under [Send File Type / Name], and then press [OK].
6. Specify the destination.
You can specify multiple destinations.
7. To specify the e-mail sender, press [Sender Name], and then press [OK].
8. To use Message Disposition Notification, press [Recept. Notice].
If you select [Recept. Notice], the selected e-mail sender will receive e-mail notification when the email recipient has opened the e-mail.
9. Press the [Start] key.
Registering an E-mail Destination
1. Press the [Home] key on the bottom left of the control panel, and press the [Address Book
Management] icon on the [Home] screen.
If the [Address Book Management] icon does not appear, press the
corner of the screen to switch to the [Home] screen.
2. Check that [Program / Change] is selected.
3. Press [New Program].
4. Press [Change] under "Name".
The name entry display appears.
5. Enter the name, and then press [OK].
6. Press [ Next].
92
icon at the upper right
Basic Procedure for Sending Scan Files by E-mail
7. Press the key for the classification you want to use under "Select Title".
The keys you can select are as follows:
• [Frequent]: Added to the page that is displayed first.
• [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the
list of items in the selected title.
You can select [Frequent] and one more key for each title.
8. Press [Email].
9. Press [Change] under "Email Address".
10. Enter the e-mail address.
11. Press [OK] twice.
12. Press the [User Tools] key.
93
5. Scan
Deleting an E-mail Destination
1. Press the [Home] key on the bottom left of the control panel, and press the [Address Book
Management] icon on the [Home] screen.
If the [Address Book Management] icon does not appear, press the
corner of the screen to switch to the [Home] screen.
icon at the upper right
2. Check that [Program / Change] is selected.
3. Select the name whose e-mail address you want to delete.
Press the name key, or enter the registered number using the number keys. You can search by the
registered name, user code, folder name, or e-mail address.
4. Press [Email].
5. Press [Change] under "Email Address".
6. Press [Delete All], and then press [OK].
7. Press [OK].
8. Press the [User Tools] key.
Entering an E-mail Address Manually
1. Press [Manual Entry].
2. Enter the e-mail address.
3. Press [OK].
94
Basic Procedure for Storing Scan Files
Basic Procedure for Storing Scan Files
• You can specify a password for each stored file. We recommend that you protect stored files from
unauthorized access by specifying passwords.
• Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using
the hard disk to store important files. The supplier shall not be responsible for any damage that may
result from the loss of files.
1. Press the [Home] key on the bottom left of the control panel, and press the [Scanner] icon
on the [Home] screen.
If the [Scanner] icon does not appear, press the
switch to the menu screen.
icon at the upper right corner of the screen to
CWW220
2. Make sure that no previous settings remain.
If a previous setting remains, press the [Reset] key.
3. Place originals.
4. Press [Store File].
5. Press [Store to HDD].
95
5. Scan
6. If necessary, specify the stored file's information, such as [User Name], [File Name],
[Password], and [Select Folder].
• User Name
Press [User Name], and then select a user name. To specify an unregistered user name, press
[Manual Entry], and then enter the name. After specifying a user name, press [OK].
• File Name
Press [File Name], enter a file name, and then press [OK].
• Password
Press [Password], enter a password, and then press [OK]. Re-enter the password for
confirmation, and then press [OK].
• Select Folder
Specify the folder in which to save the stored files.
7. Press [OK].
8. If necessary, press [Scan Settings] to specify scanner settings such as resolution and scan
size.
9. Press the [Start] key.
Checking a Stored File Selected from the List
This section explains how to preview a file selected from the list of stored files.
1. Press [Select Stored File].
2. Specify the folder in which to save the stored files.
3. From the list of stored files, select the file you want to check.
You can select more than one file.
4. Press [Preview].
96
Specifying the File Type
Specifying the File Type
This section explains the procedure for specifying the file type of a file you want to send.
File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail
or Scan to Folder, and saving files on a memory storage device.
You can select one of the following file types:
• Single Page: [TIFF / JPEG], [PDF]
If you select a single-page file type when scanning multiple originals, one file is created for each
single page and the number of files sent is the same as the number of pages scanned.
• Multi-page: [TIFF], [PDF]
If you select a multi-page file type when scan multiple originals, scanned pages are combined and
sent as a single file.
Selectable file types differ depending on the scan settings and other conditions. For details about
file types, see "Notes about and limitations of file types", Scan.
1. Press [Send File Type / Name].
2. Select a file type.
If the File Type is set to [PDF], configure PDF File Setting as required.
3. Press [OK].
97
5. Scan
Specifying Scan Settings
1. Press [Scan Settings].
2. Specify resolution, scan size, and other settings, as required.
3. Press [OK].
98
6. Document Server
This chapter describes frequently used Document Server functions and operations. For the information
not included in this chapter, see Copy/ Document Server on the supplied CD-ROM.
Storing Data
This section describes the procedure for storing documents on the Document Server.
• A document accessed with a correct password remains selected even after operations are
complete, and it can be accessed by other users. After the operation, be sure to press the [Reset]
key to cancel the document selection.
• The user name registered to a stored document in the Document Server is to identify the document
creator and type. It is not to protect confidential documents from others.
• When scanning by the scanner, make sure that all other operations are ended.
File Name
A file name such as "COPY0001" and "COPY0002" is automatically attached to the scanned
document. You can change the file name.
User Name
You can register a user name to identify the user or user group that stored the documents. To assign
it, select the user name registered in the Address Book, or enter the name directly. Depending on
the security setting, [Access Privileges] may appear instead of [User Name].
For details about the Address Book, see "Registering Addresses and Users", Connecting the
Machine/ System Settings.
Password
To prevent unauthorized printing, you can specify a password for any stored document. A
protected document can only be accessed if its password is entered. If a password is specified for
the documents, the lock icon appears on the left side of the file name.
1. Press the [Home] key on the control panel, and press the [Document Server] icon on the
screen.
If the [Document Server] icon does not appear, press the
screen to switch to the menu screen.
icon at the upper right corner of the
99
6. Document Server
CWW220
2. Press [To Scanning Screen].
3. Press [Target Folder to Store].
4. Specify a folder in which to store the document, and then press [OK].
5. Press [User Name].
6. Specify a user name, and then press [OK].
The user names shown are names that were registered in the Address Book. To specify a name not
shown in the screen, press [Manual Entry], and then enter a user name.
7. Press [File Name].
8. Enter a file name, and then press [OK].
9. Press [Password].
10. Enter a password with the number keys, and then press [OK].
You can use four to eight digits for the password.
11. For double-check, enter the password again, and then press [OK].
12. Place the original.
13. Specify the original scanning conditions.
14. Press the [Start] key.
The original is scanned. The document is saved in the Document Server.
After scanning, a list of folders will be displayed. If the list does not appear, press [Finish Scanning].
100
Printing Stored Documents
Printing Stored Documents
Prints stored documents on the Document Server.
The items you can specify on the printing screen are as follows:
• Paper tray
• The number of prints
• [Output/ Finisher] ([Output], [Finisher], [Folding Unit], [Perfect Binding], [Stacker])
• [Stamp] ([Preset Stamp], [User Stamp], [Date Stamp], [Page Numbering], [Stamp Text])
• [Cover/ Slip Sheet] ([Front Cover], [Back Cover], [Designate / Chapter], [Slip Sheet])
• [Edit] ([Margin Adj.], [Edit Image])
• [2 Sided / Book] ([1 Sided Print], [2 Sided Top to Top], [2 Sided Top to Bottom], [Specify Duplex
Pages], [Booklet], [Magazine])
For details about each function, see Copy/ Document Server.
1. Select a folder.
2. Select a document to be printed.
3. When printing two or more documents at a time, repeat Step 2.
Up to 30 documents can be printed.
4. When specifying printing conditions, press [To Printing Screen], and then configure print
settings.
5. Enter the number of print copies with the number keys.
The maximum quantity that can be entered is 9999.
6. Press the [Start] key.
101
6. Document Server
102
7. Web Image Monitor
This chapter describes frequently used Web Image Monitor functions and operations. For the
information not included in this chapter, see Connecting the Machine/ System Settings on the supplied
CD-ROM or Web Image Monitor Help.
Displaying Top Page
This section explains the Top Page and how to display Web Image Monitor.
• When entering an IPv4 address, do not begin segments with zeros. For example: If the address is
"192.168.001.010", you must enter it as "192.168.1.10".
1. Start your web browser.
2. Enter "http://(machine's IP address or host name)/" in your web browser's URL bar.
Top Page of Web Image Monitor appears.
If the machine's host name has been registered on the DNS or WINS server, you can enter it.
When setting SSL, a protocol for encrypted communication, under environment which server
authentication is issued, enter "https://(machine's IP address or host name)/".
Web Image Monitor is divided into the following areas:
2
3
1
4
5
DFJ003
1. Menu area
If you select a menu item, its content will be shown.
2. Header area
Display icons for the links to Help and the keyword search function. This area also displays [Login] and
[Logout], which allow you to switch between the administrator and guest mode.
103
7. Web Image Monitor
3. Refresh/Help
(Refresh): Click
at the upper right in the work area to update the machine information. Click the web
browser's [Refresh] button to refresh the entire browser screen.
(Help): Use Help to view or download Help file contents.
4. Basic Information area
Display the basic information of the machine.
5. Work area
Display the contents of the item selected in the menu area.
104
8. Adding Paper and Toner
This chapter describes how to load paper into the paper tray and recommended paper sizes and types.
Loading Paper
Precautions for Loading Paper
• When loading paper, take care not to trap or injure your fingers.
• Do not stack paper over the limit mark.
Jams and misfeeds can occur when printing on thick glossy sheets. To prevent such problems, be sure to
fan glossy sheets thoroughly before loading them.
When loading paper, set the paper direction according to its grain, as shown in the following diagram:
Direction of paper
grain
Tray 1
A3/11 × 17 tray unit,
Tray 2, or the wide LCT
Multi bypass tray (Tray
A)
Not recommended
• Even if paper is loaded as described above, normal operations and print quality might still not be
possible, depending on the paper type.
• When loading 52.3 g/m2 (14.0 lb. Bond) paper into paper trays or loading translucent paper into
the wide LCT or the multi bypass tray (Tray A), always use long grain paper.
• Prints might be noticeably curled. Flatten out prints if they are creased or curled. For details about
settings for flattening out curled paper, see "Adjustment Settings for Operators", Paper Settings.
• To prevent multiple sheets from being fed at once, fan the paper before loading it.
105
8. Adding Paper and Toner
• If you load paper when only a few sheets of paper remain in the tray, multiple sheet feeding may
occur. Remove any remaining paper, stack them with the new sheets of paper, and then fan the
entire stack before loading it into the tray.
• Straighten curled or warped paper before loading.
• When paper in trays that are set to automatically eject unnecessary tab stock sheets runs out,
reload the tab stock from the beginning of the cycle (the first sheet).
• When you load paper into the paper tray for the first time or when you change the size or type of
paper in the paper tray, be sure to specify the appropriate paper settings in Tray Paper Settings.
For details, see "Changing Tray Paper Settings", Paper Settings.
• For details about the paper sizes and types that can be used, see page 124 "Recommended
Paper Sizes and Types".
• You might at times hear a rustling noise from paper moving through the machine. This noise does
not indicate a malfunction.
Fanning the paper
• If you load coated paper, label paper, or thick paper of 163.1–360.0 g/m2 (60.1 lb. Cover–
198.0 lb. Index) in the three-tray wide LCT, it is important that you fan the sheets thoroughly.
Misfeeds may occur if paper is not fanned thoroughly.
1. Loosen the stack by riffling the sheets.
CVA068
106
Loading Paper
2. Holding its shorter ends, flex the stack back and forth to create space between the sheets.
Repeat this several times.
CVA069
CVA070
3. Make sure there is space between the sheets.
CVA071
Loading Paper into Tray 1
(mainly Europe and Asia)
Tray 1 can hold A4 paper only. If you want to print on 81/2 × 11 from Tray 1, contact your service
representative.
(mainly North America)
107
8. Adding Paper and Toner
Tray 1 can hold 81/2 × 11 paper only. If you want to print on A4 from Tray 1, contact your service
representative.
• When paper loaded in the right side of Tray 1 runs out, paper on the left is automatically shifted to
the right. Do not pull out Tray 1 while the tray is moving paper; wait until sounds stop coming from
the tray.
• If Tray 1 is closed too quickly, the paper in the tray may force the right tray's side fence to slip out
of place. If the paper misfeeds because of this, open the tray, adjust the fence, and close the tray
slowly.
• For the right stack, align the right edge of the paper with the right edge of the tray. For the left
stack, align the left edge of the paper to the left edge of the tray.
1. Carefully pull out the paper tray until it stops.
DER055
2. Square the paper and load it print side down.
Do not stack paper over the limit mark.
• Whole tray pulled out
DER056
• Left half of the tray pulled out
108
Loading Paper
DER057
3. Carefully push the paper tray fully in.
• You can load paper even if Tray 1 is in use. It is okay to pull out the left half of the tray while Tray 1
is in use.
Loading Paper into the A3/11 × 17 Tray Unit
(mainly Europe and Asia)
A3/11 × 17 tray unit can hold A3 paper only. If you want to print on A4
81/2 × 14 , or 81/2 × 11
, contact your service representative.
, B4 JIS , 11 × 17 ,
(mainly North America)
A3/11 × 17 tray unit can hold 11 × 17 paper only. If you want to print on A3 , A4
81/2 × 14 , or 81/2 × 11
, contact your service representative.
, B4 JIS ,
• Check the paper edges are aligned at the right side.
1. Check that paper in the paper tray is not being used, and then pull the tray carefully out
until it stops.
DER058
109
8. Adding Paper and Toner
2. Square the paper and load it print side down.
Do not stack paper over the limit mark.
DER059
3. Carefully push the paper tray fully in.
Loading Paper into Tray 2
• Check the paper edges are aligned at the right side.
• If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side
fences may slip out of place.
• When loading a low number of sheets, be sure not to squeeze the side fences in too tightly. If the
side fences are squeezed too tightly against the paper, the edges may crease, the paper may
misfeed, or if it weighs between 52.3–63.0g/m2 (14.0–16.9 lb. Bond), it may wrinkle.
1. Check that paper in the paper tray is not being used, and then pull the tray carefully out
until it stops.
DER060
2. Square the paper and load it print side down.
Do not stack paper over the limit mark.
110
Loading Paper
DER061
3. Carefully push the paper tray fully in.
• Various sizes of paper can be loaded in Tray 2 by adjusting the positions of side fences and end
fence. For details, see "Changing the Paper Size in Tray 2", Paper Specifications and Adding
Paper.
Loading tab stock into Tray 2
• When loading tab stock, always use the tab sheet holder.
DER067
• Load tab stock so that the side with the tab faces the tab sheet holder.
• When loading tab stock, adjust the end fence position so that the tab sheet holder will fit the tab
stock.
111
8. Adding Paper and Toner
DER068
Loading Paper into the Multi Bypass Tray (Tray A)
Use the multi bypass tray (Tray A) to use transparencies, translucent paper, and paper that cannot be
loaded in the paper trays.
• The maximum number of sheets you can load at the same time depends on paper type. Do not
stack paper over the limit mark. For the maximum number of sheets you can load, see page 124
"Recommended Paper Sizes and Types".
• Check the paper edges are aligned at the left side.
• When loading a low number of sheets, be sure not to squeeze the side fences in too tightly. If the
side fences are squeezed too tightly against the paper, the edges may crease, the paper may
misfeed, or if it weighs between 52.3–63.0 g/m2 (14.0–16.9 lb. Bond), it may wrinkle.
1. Set the side fences to the paper size, and then square the paper and load it print side up.
Do not stack paper over the limit mark.
DER069
112
Loading Paper
2. Set the end fence.
1
2
DER070
1. End fence
2. Extender
To remove the end fence, slide it to the right by pressing the stopper down.
CWW312
3. Press the elevator switch on the multi bypass tray (Tray A).
1
DER072
1. Elevator switch
The lamp of the elevator switch is blinking while the tray is going up, and keeps lit when it stops.
Press the elevator switch to move down the tray if you want to either add paper or remove jammed
ones.
113
8. Adding Paper and Toner
• Pull the extender out when loading A4 , 81/2 × 11
(Tray A).
or larger sheets in the multi bypass tray
• Letterhead paper must be loaded in a specific orientation. For details, see page 120 "Loading
Orientation-fixed Paper or Two-sided Paper".
• You can load envelopes into the multi bypass tray (Tray A). Envelopes must be loaded in a specific
orientation. For details, see page 147 "Envelopes".
• Specify the sizes of paper that are not automatically detected. For details about the sizes that can
be detected automatically, see page 124 "Recommended Paper Sizes and Types". For details
about how to specify sizes, see "Changing to a Size That Is Not Automatically Detected", Paper
Specifications and Adding Paper.
• When copying from the multi bypass tray (Tray A), see "Copying from the Multi Bypass Tray (Tray
A)", Copy/ Document Server.
Loading tab stock into the multi bypass tray (Tray A)
When setting tab stock, always use the tab fence. Tabs must be set at the right side of the multi bypass
tray (Tray A).
1
2
DER073
1. Tab fence
2. End fence
Loading Paper into the Three-tray Wide Large Capacity Tray
The three-tray wide LCT is identified as Tray 3, Tray 4, and Tray 5.
• Check that the paper edges are aligned with the left side.
• If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side
fences may slip out of place.
114
Loading Paper
1. Check that paper in the paper tray is not being used, and then pull the tray carefully out
until it stops.
DER074
2. Load paper into the paper tray with print side up.
Do not stack paper over the limit mark.
DER075
3. Carefully push the paper tray fully in.
• If you select Paper Weight 5 to 8, [Coated: Glossy], [Coated: Matte], [Coated Paper: Gloss], or
[Label Paper] in [Tray Paper Settings], air is blown out automatically to fan the paper loaded in the
three-tray wide LCT. Fan this paper before loading it. For details, see page 106 "Fanning the
paper".
• Various sizes of paper can be loaded in the three-tray wide LCT by adjusting the positions of side
fences and end fence. For details, see "Changing the Paper Size in the Three-tray Wide Large
Capacity Tray", Paper Specifications and Adding Paper.
• You can load envelopes in the three-tray wide LCT. When loading envelopes, place them in the
correct orientation. For details, see page 147 "Envelopes".
Loading Paper into the Two-tray Wide Large Capacity Tray
The two-tray wide LCT is identified as Tray 3, Tray 4, Tray 5, Tray 6, Tray 7, and Tray 8.
115
8. Adding Paper and Toner
• Check the paper edges are aligned at the left side.
1. Check that paper in the paper tray is not being used, and then pull the tray carefully out
until it stops.
DER088
2. Load paper into the paper tray with print side up.
Do not stack paper over the limit mark.
DER089
3. Carefully push the paper tray fully in.
• Various sizes of paper can be loaded in the two-tray wide LCT by adjusting the positions of side
fence and end fence. For details, see "Changing the Paper Size in the Two-tray Wide Large
Capacity Tray", Paper Specifications and Adding Paper.
• You can load envelopes in the two-tray wide LCT. When loading envelopes, place them in the
correct orientation. For details, see page 147 "Envelopes".
116
Loading Paper
Loading Paper into the Interposer
• Do not place anything on top of or leave documents on the sensor. This may lead to the paper size
not being correctly scanned or paper jams.
1. While pressing the release lever, align the side fences with the paper size to be loaded.
DER099
2. Load paper orderly.
Do not stack paper over the limit mark.
Align the side fences gently against the paper you loaded, if necessary.
1
DER100
1. Paper extender
• Load paper with its printed side up (the front side). If you are using the booklet finisher, load sheets
print side down.
• Load paper in the interposer in the same orientation as paper in the paper tray.
• The staple position or punch hole position will be on the left side of the paper, when you are facing
the machine.
• When loading paper larger than A4 (81/2 × 11) , pull out the paper extender.
• To load the paper in the interposer, align the orientation of originals in the ADF as shown below.
117
8. Adding Paper and Toner
Interposer
ADF
Loading Cover Sheets into the Interposer of the Perfect Binder
• The length/size of cover sheets depends on the thickness of the spine.
• Load paper in the
orientation.
• Do not place anything on top of or leave documents on the sensor. This may lead to the paper size
not being correctly detected or paper jams.
Estimating the thickness of the spine
This section explains how to calculate the approximate spine thickness and the cover sheet length
and size.
Note that the length and size of a cover sheet depends on the thickness of the book block spine.
The following list shows examples for A4 or 81/2 × 11 size, 80.0 g/m2 (20.0 lb. Bond) paper:
• 10-sheet book block: 1 mm (0.04 inches)
• 30-sheet book block: 3 mm (0.12 inches)
• 50-sheet book block: 5 mm (0.20 inches)
• 80-sheet book block: 8 mm (0.32 inches)
• 100-sheet book block: 10 mm (0.40 inches)
• 200-sheet book block: 20 mm (0.80 inches)
Specify the cover sheet size based on the thickness of the book block spine. Use the following
equation to calculate the length of the cover sheet:
Minimum length of cover sheet (mm/inch) = "length of book block sheet (mm/inch)" × 2 +
"thickness of spine (mm/inch)"
To perfect bind a booklet with the following dimensions, specify a cover sheet length of at least
440 mm (17.4 inches):
118
Loading Paper
2
2
1
3
CWW369
1. Length of book block sheet
2. Thickness of spine
3. Length of cover sheet
Orientation and binding position of covers and originals
This section explains the orientation and binding positions of covers and originals.
Place covers and originals in the orientation in which they are read.
Placing the cover
in the interposer
Placing the book block
sheet in the ADF
Binding position
Left binding
Top binding*1
Right binding
*1 Select
(unreadable orientation) in Original Orientation, and then select top binding.
119
8. Adding Paper and Toner
1. While lightly pinching the side fence, align it with the paper size to be loaded.
CWW323
2. Load paper face up and neatly stacked.
Do not stack paper over the limit mark.
CWW324
• You cannot perfect bind a booklet if the thickness of the book block's spine exceeds 23 mm (0.9
inches).
• Depending on your machine, the procedure for selecting the orientation of covers and originals for
the printer function might be slightly different. For details, refer to the procedure for your machine.
• When loading thick paper of 251.0 g/m2 (138.8 lb. Index) or heavier in the interposer trays of
the perfect binder, make sure the grain of the paper is perpendicular to the feed direction.
• If you are loading sheets that are likely to stick together (such as sheets of coated paper), be sure
to fan them thoroughly before loading. Fanning them will help prevent jams and allow them to be
fed in one sheet at a time.
• The perfect binding process may scratch glossy paper.
Loading Orientation-fixed Paper or Two-sided Paper
Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or
copied paper) might not be printed correctly, depending on how the originals and paper are placed.
120
Loading Paper
Settings for the User Tools
• Copier mode
Specify [Yes] for [Letterhead Setting] in [Input / Output] under the Copier / Document Server
Features menu, and then place the original and paper as shown below.
• Printer mode
Specify [Auto Detect] or [On (Always)] for [Letterhead Setting] in [System] under the Printer
Features menu, and then place the paper as shown below.
For details about the letterhead settings, see "Input / Output", Copy/ Document Server, or
"System", Print.
Original orientation and paper orientation
The meanings of the icons are as follows:
Icon
Meaning
Place or load paper scanned or printed side face up.
Place or load paper scanned or printed side face down.
• Original orientation
Original orientation
Exposure glass
ADF
Readable orientation
121
8. Adding Paper and Toner
Original orientation
Unreadable
orientation
Exposure glass
ADF
• Copy
• Scanner
• Paper orientation
• Copier mode
Copy side
Tray 1
Tray 2 or A3/11 ×
17 tray unit
Multi bypass tray
(Tray A) or wide LCT
Tray 1
Tray 2 or A3/11 ×
17 tray unit
Multi bypass tray
(Tray A) or wide LCT
One-sided
Two-sided
• Printer mode
Print side
One-sided
122
Loading Paper
Print side
Tray 1
Tray 2 or A3/11 ×
17 tray unit
Multi bypass tray
(Tray A) or wide LCT
Two-sided
• In copier mode:
• For details about how to make two-sided copies, see "Duplex Copying", Copy/ Document
Server.
• In printer mode:
• To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must
specify [Letterhead] as the paper type in the printer driver's settings.
• If a print job is changed partway through printing from one-sided to two-sided printing, onesided output after the first copy may be printed facing a different direction. To ensure all
paper is output facing the same direction, specify different input trays for one-sided and twosided printing. Note also that two-sided printing must be disabled for the tray specified for
one-sided printing.
• For details about how to make two-sided prints, see "Printing on Both Sides of Sheets", Print.
123
8. Adding Paper and Toner
Recommended Paper
Recommended Paper Sizes and Types
This section describes recommended paper sizes and types.
• If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam
may occur.
• Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a
misfeed.
• When you load transparencies, check the front and back of the sheets, and place them correctly,
or a misfeed might occur.
Tray 1
Paper type and weight
52.3–300.0g/m2 (14.0 lb.
Bond–165.0 lb. Index)
Paper Weight 1–Paper
Weight 7
52.3–300.0g/m2 (14.0 lb.
Bond–165.0 lb. Index)
Paper Weight 1–Paper
Weight 7
Paper size
Paper capacity
1,000 sheets × 2
A4
81/2 × 11
*1
1,000 sheets × 2
81/2 × 11
A4
*1 To load paper any of the sizes specified above, contact your service representative.
Tray 1 (A3/11 × 17 tray unit)
Paper type and weight
52.3–300.0g/m2 (14.0 lb.
Bond–165.0 lb. Index)
Paper Weight 1–Paper
Weight 7
Paper size
1,000 sheets
A3
11 × 17
124
Paper capacity
Recommended Paper
Paper type and weight
52.3–300.0g/m2 (14.0 lb.
Bond–165.0 lb. Index)
Paper Weight 1–Paper
Weight 7
Paper size
*1
Paper capacity
1,000 sheets
A4
, B4 JIS , 11 × 17 ,
81/2 × 14 , 81/2 × 11
A3 , A4
, B4 JIS , 81/2
1
× 14 , 8 /2 × 11
52.3–300.0g/m2 (14.0 lb.
Bond–165.0 lb. Index)
Paper Weight 1–Paper
Weight 7
Custom size*2:
1,000 sheets
Vertical: 210.0–305.0 mm
Horizontal: 210.0–439.0 mm
Vertical: 8.27–12.00 inches
Horizontal: 8.27–17.28
inches
*1 To load paper any of the sizes specified above, contact your service representative.
*2 For details about how to load custom size paper, contact your service representative.
Tray 2
Paper type and weight
Paper size
52.3–256.0g/m2 (14.0 lb.
Bond–141.0 lb. Index)
Paper sizes that can be detected
automatically:
Paper Weight 1–Paper
Weight 6
A3 , A4
, A5
, B4 JIS ,
B5 JIS
, 11 × 17 , 81/2 × 14
, 81/2 × 13 , 81/2 × 11
,
1
8 /4 × 13 , 8 × 13 , 71/4 ×
101/2
, 51/2 × 81/2
, 8K
, 16K
, 12 × 18
Paper capacity
500 sheets
125
8. Adding Paper and Toner
Paper type and weight
Paper size
52.3–256.0g/m2 (14.0 lb.
Bond–141.0 lb. Index)
Select the paper size using the Tray
Paper Settings menu:
Paper Weight 1–Paper
Weight 6
81/4 × 14 , 8 × 10 , 11 × 15
, 11 × 14 , 10 × 15 , 10 ×
14 , 13 × 18 , SRA3 , SRA4
52.3–256.0g/m2 (14.0 lb.
Bond–141.0 lb. Index)
Custom size:
Paper Weight 1–Paper
Weight 6
Paper capacity
500 sheets
500 sheets
Vertical: 139.7–330.2 mm
Horizontal: 139.7–457.2 mm
Vertical: 5.50–13.00 inches
Horizontal: 5.50–18.00 inches
Translucent paper
A3 , A4
, B4 JIS , B5 JIS
*1
52.3–63.0 g/m2 (14.0–16.9
lb. Bond)
Paper Weight 1
Transparencies
A4
*1
A4 , 81/2 × 14 , 81/2 × 11
200 sheets (80.0–199.0
g/m2, 21.0 lb. Bond–
110.0 lb. Index)
163.1–220.0 g/m2 (60.1–
80.9 lb. Cover)
Paper Weight 5
Tab stock*2
*1 Do not stack paper over the limit mark. The maximum number of sheets you can set at once depends on
the paper's thickness and condition.
*2 The optional tab sheet holder is required.
126
Recommended Paper
Multi bypass tray (Tray A)
Paper type and weight
52.3–216.0 g/m2 (14.0 lb.
Bond–79.9 lb. Cover)
Paper Weight 1–Paper
Weight 5
Paper size
Paper sizes that can be detected
automatically:
Paper capacity
500 sheets
A3 , A4
, A5
, A6 , B4
JIS , B5 JIS , 11 × 17 , 81/2
× 11 , 8 × 13 , 51/2 × 81/2
, 12 × 18
A3 , A4 , A5 , A6 , B4 JIS
, B5 JIS , 11 × 17 , 81/2 ×
11
, 8 × 13 , 51/2 × 81/2
, 12 × 18
127
8. Adding Paper and Toner
Paper type and weight
52.3–216.0 g/m2 (14.0 lb.
Bond–79.9 lb. Cover)
Paper Weight 1–Paper
Weight 5
Paper size
*1
Paper capacity
500 sheets
B5 JIS , B6 JIS , 81/2 × 14 ,
81/2 × 13 , 81/2 × 11 , 81/4
× 14 , 81/4 × 13 , 8 × 10 ,
71/4 × 101/2
, 51/2 × 81/2
, 8K , 16K
, 11 × 15 ,
11 × 14 ,
10 × 15 , 10 × 14 , 13 ×
191/5 , 13 × 19 , 123/5 ×
191/5 , 123/5 × 181/2 , 13
× 18 , SRA3 , SRA4
,
41/5 × 51/2
A4 , A5 , B5 JIS , B6 JIS ,
81/2 × 14 , 81/2 × 13 , 81/4
× 14 , 81/4 × 13 , 8 × 10 ,
71/4 × 101/2
, 8K , 16K
, 11 × 15 , 11 × 14 , 10 ×
15 ,
10 × 14 , 13 × 191/5 , 13 ×
19 , 123/5 × 191/5 , 123/5
× 181/2 , 13 × 18 , SRA3 ,
SRA4
, 41/5 × 51/2
52.3–216.0 g/m2 (14.0 lb.
Bond–79.9 lb. Cover)
Paper Weight 1–Paper
Weight 5
Custom size:*2
Vertical: 100.0–330.2 mm
Horizontal: 139.7–487.7 mm*3
Vertical: 3.94–13.00 inches
Horizontal: 5.50–19.20 inches*3
128
500 sheets
Recommended Paper
Paper type and weight
Translucent paper
Paper size
A3 , A4
, B5 JIS
Paper capacity
*4
52.3–63.0 g/m2 (14.0–16.9
lb. Bond)
Paper Weight 1
Transparencies
A4
, 81/2 × 11
*4
163.1–216.0 g/m2 (60.1–
79.9 lb. Cover)
Paper Weight 5
Tab stock*5
A4 , 81/2 × 11
–
52.3–216.0 g/m2 (14.0 lb.
Bond–79.9 lb. Cover)
Paper Weight 1–Paper
Weight 5
Envelopes
163.1–216.0 g/m2 (60.1 lb.
Cover–79.9 lb. Cover)
Paper Weight 5
10 sheets
Vertical: 100.0–330.2 mm
Horizontal: 139.7–487.7 mm
Vertical: 3.94–13.00 inches
Horizontal: 5.50–19.20 inches
*1 Select the paper size. For details, see "Changing Tray Paper Settings", Paper Settings.
*2 Enter the paper size. For details, see "Changing Tray Paper Settings", Paper Settings.
*3 When the banner sheet tray is installed, the maximum horizontal length of custom size paper is 700.0
mm (27.55 inches).
*4 The maximum number of sheets you can set at once depends on paper thicknesses and conditions.
*5 The tab fence is required.
129
8. Adding Paper and Toner
Three-tray wide LCT (Trays 3 and 5)
Paper type and weight
52.3–256.0 g/m2 (14.0 lb.
Bond–141.0 lb. Index)
Paper Weight 1–Paper
Weight 6
Paper size
Paper sizes that can be detected
automatically:
A3 , A4
, A5
, B4 JIS ,
B5 JIS , 11 × 17 , 81/2 × 11
, 8 × 13 , 51/2 × 81/2 , 12
× 18
A3 , A4 , A5 , B4 JIS , B5
JIS , 11 × 17 , 81/2 × 11
,
1
1
8 × 13 , 5 /2 × 8 /2
, 12 ×
18
130
Paper capacity
1,000 sheets
Recommended Paper
Paper type and weight
52.3–256.0 g/m2 (14.0 lb.
Bond–141.0 lb. Index)
Paper Weight 1–Paper
Weight 6
Paper size
Select the paper size using the
Tray Paper Settings menu:
Paper capacity
1,000 sheets
A6 *1, B5 JIS , B6 JIS *1,
81/2 × 14 , 81/2 × 13 , 81/2
× 11 , 81/4 × 14 , 81/4 × 13
, 8 × 10 , 71/4 × 101/2
,
1
5 /2 × 81/2 , 8K , 16K
,
11 × 15 , 11 × 14 , 10 × 15
, 10 × 14 , 13 × 191/5 ,
13 × 19 , 123/5 × 191/5 ,
123/5 × 181/2 , 13 × 18 ,
SRA3 , SRA4
, 41/5 × 51/2
A4 , A5 , A6 *1, B5 JIS ,
B6 JIS *1, 81/2 × 14 , 81/2 ×
13 , 81/4 × 14 , 81/4 × 13
, 8 × 10 , 71/4 × 101/2
,
8K , 16K
, 11 × 15 , 11 ×
14 ,
10 × 15 , 10 × 14 , 13 ×
191/5 , 13 × 19 , 123/5 ×
191/5 , 123/5 × 181/2 , 13
× 18 , SRA3 , SRA4
,
41/5 × 51/2
52.3–256.0 g/m2 (14.0 lb.
Bond–141.0 lb. Index)
Paper Weight 1–Paper
Weight 6
Custom size:
1,000 sheets
Vertical: 100.0–330.2 mm*1
Horizontal: 139.7–487.7 mm
Vertical: 3.94–13.00 inches*1
Horizontal: 5.50–19.20 inches
131
8. Adding Paper and Toner
Paper type and weight
Coated: Glossy
Coated: Matte
63.1–256.0 g/m2 (17.0 lb.
Bond –141.0 lb. Index)
Paper Weight 2–Paper
Weight 6
Paper size
Paper sizes that can be detected
automatically:
Paper capacity
–
A3 , A4
, A5
, B4 JIS ,
B5 JIS , 11 × 17 , 81/2 × 11
, 8 × 13 , 51/2 × 81/2 , 12
× 18
A3 , A4 , A5 , B4 JIS , B5
JIS , 11 × 17 , 81/2 × 11
,
8 × 13 , 51/2 × 81/2
, 12 ×
18
Coated: Glossy
Coated: Matte
63.1–256.0 g/m2 (17.0 lb.
Bond –141.0 lb. Index)
Paper Weight 2–Paper
Weight 6
Select the paper size using the
Tray Paper Settings menu:
B5 JIS , 81/2 × 14 , 81/2 ×
13 , 81/2 × 11 , 81/4 × 14
, 81/4 × 13 , 8 × 10 , 71/4
× 101/2
, 51/2 × 81/2 , 8K
, 16K
,
11 × 15 , 11 × 14 , 10 × 15
, 10 × 14 , 13 × 191/5 ,
13 × 19 , 123/5 × 191/5 ,
123/5 × 181/2 , 13 × 18 ,
SRA3 , SRA4
A4 , A5 , B5 JIS , 81/2 × 14
, 81/2 × 13 , 81/4 × 14 ,
1
8 /4 × 13 , 8 × 10 , 71/4 ×
101/2
, 8K , 16K
,
11 × 15 , 11 × 14 , 10 × 15
, 10 × 14 , 13 × 191/5 ,
13 × 19 , 123/5 × 191/5 ,
123/5 × 181/2 , 13 × 18 ,
SRA3 , SRA4
132
–
Recommended Paper
Paper type and weight
Coated: Glossy
Paper size
Custom size:
Paper capacity
–
Coated: Matte
63.1–256.0 g/m2 (17.0 lb.
Bond –141.0 lb. Index)
Paper Weight 2–Paper
Weight 6
Vertical: 139.7–330.2 mm
Horizontal: 139.7–487.7 mm
Vertical: 5.50–13.00 inches
Horizontal: 5.50–19.20 inches
Translucent paper
A3 , A4
, B5 JIS
*2
52.3–63.0 g/m2 (14.0–16.9
lb. Bond)
Paper Weight 1
Transparencies
A4
, 81/2 × 11
*2
163.1–220.0 g/m2 (60.1–
80.9 lb. Cover)
Paper Weight 5
Tab stock*3
A4 , 81/2 × 11
–
Envelopes
*1, *4, *5, *6
10 sheets
163.1–256.0 g/m2 (60.1 lb.
Cover–141.0 lb. Index)
240 × 332 mm, 235 × 120mm,
120 × 235 mm, 105 × 241 mm,
110 × 220 mm
52.3–256.0 g/m2 (14.0 lb.
Bond–141.0 lb. Index)
Paper Weight 1–Paper
Weight 6
(Thickness of overlapping part
of the envelope.)
*1 The postcard side fences are required to load paper that is between 100.0 and 139.2 mm (3.94 and
5.49 inches).
*2 The maximum number of sheets you can set at once depends on the paper's thickness and condition.
*3 The tab fence is required.
*4 Open the flaps, and load the envelopes with their flaps pointed toward the right side of the paper tray.
*5 Enter the sizes of the envelopes including their flap sizes using the Tray Paper Settings function.
133
8. Adding Paper and Toner
*6 Sizes do not include flap sizes.
Three-tray wide LCT (Tray 4)
Paper type and weight
52.3–360.0 g/m2 (14.0 lb.
Bond–198.0 lb. Index)
Paper Weight 1–Paper
Weight 8
Paper size
Paper sizes that can be detected
automatically:
A3 , A4
, A5
, B4 JIS ,
B5 JIS , 11 × 17 , 81/2 × 11
, 8 × 13 , 51/2 × 81/2 , 12
× 18
A3 , A4 , A5 , B4 JIS , B5
JIS , 11 × 17 , 81/2 × 11
,
8 × 13 , 51/2 × 81/2
, 12 ×
18
134
Paper capacity
2,000 sheets
Recommended Paper
Paper type and weight
52.3–360.0 g/m2 (14.0 lb.
Bond–198.0 lb. Index)
Paper Weight 1–Paper
Weight 8
Paper size
Select the paper size using the
Tray Paper Settings menu:
Paper capacity
2,000 sheets
A6 *1, B5 JIS , B6 JIS *1,
81/2 × 14 , 81/2 × 13 , 81/2
× 11 , 81/4 × 14 , 81/4 × 13
, 8 × 10 , 71/4 × 101/2
,
1
5 /2 × 81/2 , 8K , 16K
,
11 × 15 , 11 × 14 , 10 × 15
, 10 × 14 , 13 × 191/5 ,
13 × 19 , 123/5 × 191/5 ,
123/5 × 181/2 , 13 × 18 ,
SRA3 , SRA4
, 41/5 × 51/2
A4 , A5 , A6 *1, B5 JIS ,
B6 JIS *1, 81/2 × 14 , 81/2 ×
13 , 81/4 × 14 , 81/4 × 13
, 8 × 10 , 71/4 × 101/2
,
8K , 16K
, 11 × 15 , 11 ×
14 ,
10 × 15 , 10 × 14 , 13 ×
191/5 , 13 × 19 , 123/5 ×
191/5 , 123/5 × 181/2 , 13
× 18 , SRA3 , SRA4
,
41/5 × 51/2
52.3–360.0 g/m2 (14.0 lb.
Bond–198.0 lb. Index)
Paper Weight 1–Paper
Weight 8
Custom size:
2,000 sheets
Vertical: 100.0–330.2 mm*1
Horizontal: 139.7–487.7 mm
Vertical: 3.94–13.00 inches*1
Horizontal: 5.50–19.20 inches
135
8. Adding Paper and Toner
Paper type and weight
Coated: Glossy
Coated: Matte
63.1–360.0 g/m2 (17.0 lb.
Bond –198.0 lb. Index)
Paper Weight 2–Paper
Weight 8
Paper size
Paper sizes that can be detected
automatically:
Paper capacity
–
A3 , A4
, A5
, B4 JIS ,
B5 JIS , 11 × 17 , 81/2 × 11
, 8 × 13 , 51/2 × 81/2 , 12
× 18
A3 , A4 , A5 , B4 JIS , B5
JIS , 11 × 17 , 81/2 × 11
,
8 × 13 , 51/2 × 81/2
, 12 ×
18
Coated: Glossy
Coated: Matte
63.1–360.0 g/m2 (17.0 lb.
Bond –198.0 lb. Index)
Paper Weight 2–Paper
Weight 8
Select the paper size using the
Tray Paper Settings menu:
B5 JIS , 81/2 × 14 , 81/2 ×
13 , 81/2 × 11 , 81/4 × 14
, 81/4 × 13 , 8 × 10 , 71/4
× 101/2
, 51/2 × 81/2 , 8K
, 16K
,
11 × 15 , 11 × 14 , 10 × 15
, 10 × 14 , 13 × 191/5 ,
13 × 19 , 123/5 × 191/5 ,
123/5 × 181/2 , 13 × 18 ,
SRA3 , SRA4
A4 , A5 , B5 JIS , 81/2 × 14
, 81/2 × 13 , 81/4 × 14 ,
1
8 /4 × 13 , 8 × 10 , 71/4 ×
101/2
, 8K , 16K
,
11 × 15 , 11 × 14 , 10 × 15
, 10 × 14 , 13 × 191/5 ,
13 × 19 , 123/5 × 191/5 ,
123/5 × 181/2 , 13 × 18 ,
SRA3 , SRA4
136
–
Recommended Paper
Paper type and weight
Coated: Glossy
Paper size
Custom size:
Paper capacity
–
Coated: Matte
63.1–360.0 g/m2 (17.0 lb.
Bond –198.0 lb. Index)
Paper Weight 2–Paper
Weight 8
Vertical: 139.7–330.2 mm
Horizontal: 139.7–487.7 mm
Vertical: 5.50–13.00 inches
Horizontal: 5.50–19.20 inches
Translucent paper
A3 , A4
, B5 JIS
*2
52.3–63.0 g/m2 (14.0–16.9
lb. Bond)
Paper Weight 1
Transparencies
A4
, 81/2 × 11
*2
163.1–220.0 g/m2 (60.1–
80.9 lb. Cover)
Paper Weight 5
Tab stock*3
A4 , 81/2 × 11
–
52.3–360.0 g/m2 (14.0 lb.
Bond–198.0 lb. Index)
Paper Weight 1–Paper
Weight 8
Label paper
A4
, 81/2 × 11
–
52.3–360.0 g/m2 (14.0 lb.
Bond–198.0 lb. Index)
Paper Weight 1–Paper
Weight 8
Envelopes
*1, *4, *5, *6
163.1–300.0 g/m2 (60.1 lb.
Cover–165.0 lb. Index)
240 × 332 mm, 235 × 120 mm,
120 × 235 mm, 105 × 241 mm,
110 × 220 mm
(Thickness of overlapping part
of the envelope.)
10 sheets
137
8. Adding Paper and Toner
*1 The postcard side fences are required to load paper that is between 100.0 and 139.2 mm (3.94 and
5.49 inches).
*2 The maximum number of sheets you can set at once depends on the paper's thickness and condition.
*3 The tab fence is required.
*4 Open the flaps, and load the envelopes with their flaps pointed toward the right side of the paper tray.
*5 Enter the sizes of the envelopes including their flap sizes using the Tray Paper Settings function.
*6 Sizes do not include flap sizes.
Two-tray wide LCT (Trays 3 to 8)*1
Paper type and weight
52.3–360.0 g/m2 (14.0 lb.
Bond–198.0 lb. Index)
Paper Weight 1–Paper
Weight 8*2
Paper size
Paper sizes that can be detected
automatically:*3
A3 , A4
, A5
, B4 JIS ,
11 × 17 , 81/2 × 14 , 81/2 ×
11 , 8 × 13 , 71/4 × 101/2 ,
51/2 × 81/2 , 12 × 18 , 13 ×
191/5 , SRA3 , SRA4
A3 , A4 , A5 , B4 JIS , 11
× 17 , 81/2 × 14 , 81/2 × 11
, 8 × 13 , 71/4 × 101/2 ,
1
5 /2 × 81/2
, 12 × 18 , 13
1
× 19 /5 , SRA3 , SRA4
138
Paper capacity
2,400 sheets
Recommended Paper
Paper type and weight
52.3–360.0 g/m2 (14.0 lb.
Bond–198.0 lb. Index)
Paper Weight 1–Paper
Weight 8*2
Paper size
Select the paper size using the
Tray Paper Settings menu:*4
Paper capacity
2,400 sheets
A6 , B5 JIS
, B6 JIS , 81/2
1
× 13 , 8 /2 × 11 , 81/4 × 14
, 81/4 × 13 , 8 × 10 , 71/4
× 101/2 , 51/2 × 81/2 , 8K
, 16K
,
11 × 15 , 11 × 14 , 10 × 15
, 10 × 14 , 13 × 19 ,
123/5 × 191/5 , 123/5 ×
181/2 , 13 × 18 , SRA4 ,
41/5 × 51/2
A4 , A5 , A6 , B5 JIS
,
B6 JIS , 81/2 × 13 , 81/4 ×
14 , 81/4 × 13 , 8 × 10 ,
71/4 × 101/2 , 8K , 16K
, 11 × 15 , 11 × 14 ,
10 × 15 , 10 × 14 , 13 × 19
, 123/5 × 191/5 , 123/5 ×
181/2 , 13 × 18 , SRA4 ,
41/5 × 51/2
52.3–360.0 g/m2 (14.0 lb.
Bond–198.0 lb. Index)
Paper Weight 1–Paper
Weight 8*2
Custom size:*5
2,400 sheets*6
Vertical: 100.0–330.2 mm
Horizontal: 139.7–487.7 mm
Vertical: 3.94–13.00 inches
Horizontal: 5.50–19.20 inches
139
8. Adding Paper and Toner
Paper type and weight
Coated: Glossy
Coated: Matte
63.1–360.0 g/m2 (17.0 lb.
Bond –198.0 lb. Index)
Paper Weight 2–Paper
Weight 8*2
Paper size
Paper sizes that can be detected
automatically:
Paper capacity
–
A3 , A4
, A5
, B4 JIS ,
B5 JIS , 11 × 17 , 81/2 × 11
, 8 × 13 , 51/2 × 81/2 , 12
× 18
A3 , A4 , A5 , B4 JIS , B5
JIS , 11 × 17 , 81/2 × 11
,
8 × 13 , 51/2 × 81/2
, 12
× 18
Coated: Glossy
Coated: Matte
63.1–360.0 g/m2 (17.0 lb.
Bond –198.0 lb. Index)
Paper Weight 2–Paper
Weight 8*2
Select the paper size using the
Tray Paper Settings menu:
B5 JIS , 81/2 × 14 , 81/2 ×
13 , 81/2 × 11 , 81/4 × 14
, 81/4 × 13 , 8 × 10 , 71/4
× 101/2
, 51/2 × 81/2 , 8K
, 16K
,
11 × 15 , 11 × 14 , 10 × 15
, 10 × 14 , 13 × 191/5 ,
13 × 19 , 123/5 × 191/5 ,
123/5 × 181/2 , 13 × 18 ,
SRA3 , SRA4
A4 , A5 , B5 JIS , 81/2 × 14
, 81/2 × 13 , 81/4 × 14 ,
1
8 /4 × 13 , 8 × 10 , 71/4 ×
101/2
, 8K , 16K
,
11 × 15 , 11 × 14 , 10 × 15
, 10 × 14 , 13 × 191/5 ,
13 × 19 , 123/5 × 191/5 ,
123/5 × 181/2 , 13 × 18 ,
SRA3 , SRA4
140
–
Recommended Paper
Paper type and weight
Coated: Glossy
Paper size
Custom size:
Paper capacity
–
Coated: Matte
63.1–360.0 g/m2 (17.0 lb.
Bond –198.0 lb. Index)
Paper Weight 2–Paper
Weight 8*2
Vertical: 139.7–330.2 mm
Horizontal: 139.7–487.7 mm
Vertical: 5.50–13.00 inches
Horizontal: 5.50–19.20 inches
Translucent paper*7
A3 , A4
, B5 JIS
*8
52.3–63.0 g/m2 (14.0–
16.9 lb. Bond)
Paper Weight 1
Transparencies*7
A4
, 81/2 × 11
*8
163.1–220.0 g/m2 (60.1–
80.9 lb. Cover)
Paper Weight 5
Tab stock*7, *9
A4 , 81/2 × 11
–
52.3–360.0 g/m2 (14.0 lb.
Bond–198.0 lb. Index)
Paper Weight 1–Paper
Weight 8
Label paper*7
A4
, 81/2 × 11
–
52.3–360.0 g/m2 (14.0 lb.
Bond–198.0 lb. Index)
Paper Weight 1–Paper
Weight 8
Envelopes*7
*10, *11, *12
10 sheets
163.1–300.0 g/m2 (60.1 lb. 240 × 332 mm, 235 × 120 mm,
Cover–165.0 lb. Index)
120 × 235 mm, 105 × 241 mm,
(Thickness of overlapping part 110 × 220 mm
of the envelope.)
*1 You can install the banner sheet tray for Tray 3, 5, or 7.
141
8. Adding Paper and Toner
*2 When paper whose horizontal length is 487.8 mm (19.20 inches) or more is specified, the maximum
paper weight of the tray is Paper Weight 7.
*3 When the banner sheet tray is installed, paper sizes are not detected automatically.
*4 When the banner sheet tray is installed, you cannot select paper sizes.
*5 You can print on paper whose size is between 210.0–330.2 mm (8.27–13.00 inches) vertically and
420.0–700.0 mm (16.54–27.55 inches) horizontally if the banner sheet tray is installed.
*6 When the horizontal length of paper is 420.0–559.9 mm (16.54–22.00 inches), paper capacity is
800 sheets. When the horizontal length of paper is 560.0–700.0 mm (22.00–27.55 inches), paper
capacity is 1,100 sheets.
*7 When the banner sheet tray is installed, you cannot select paper types.
*8 The maximum number of sheets you can set at once depends on the paper's thickness and condition.
*9 The tab fence is required.
*10 Open the flaps, and load the envelopes with their flaps pointed toward the right side of the paper tray.
*11 Enter the sizes of the envelopes including their flap sizes using the Tray Paper Settings function.
*12 Sizes do not include flap sizes.
Interposer
Paper type and weight
64.0–216.0 g/m2 (17.1 lb.
Bond–79.9 lb. Cover)
Paper Weight 2–Paper
Weight 5
Paper size
Paper sizes that can be detected
automatically:
A3 , A4
, A5
, B4 JIS ,
B5 JIS , 11 × 17 , 81/2 × 11
, 8 × 13 , 51/2 × 81/2 , 12
× 18
A3 , A4 , A5 , B4 JIS , B5
JIS , 11 × 17 , 81/2 × 11
,
1
1
8 × 13 , 5 /2 × 8 /2
, 12 ×
18
142
Paper capacity
200 sheets × 2
Recommended Paper
Paper type and weight
64.0–216.0 g/m2 (17.1 lb.
Bond–79.9 lb. Cover)
Paper Weight 2–Paper
Weight 5
Paper size
Select the paper size using the
Tray Paper Settings menu:
Paper capacity
200 sheets × 2
B5 JIS , 81/2 × 14 , 81/2 ×
13 , 81/2 × 11 , 81/4 × 14
, 81/4 × 13 , 8 × 10 , 71/4
× 101/2
, 51/2 × 81/2 , 8K
, 16K
,
11 × 15 , 11 × 14 , 10 × 15
, 10 × 14 , 13 × 191/5 ,
13 × 19 , 123/5 × 191/5 ,
123/5 × 181/2 , 13 × 18 ,
SRA3 , SRA4
A4 , A5 , B5 JIS , 81/2 × 14
, 81/2 × 13 , 81/4 × 14 ,
81/4 × 13 , 8 × 10 , 71/4 ×
101/2
, 8K , 16K
, 11 ×
15 ,
11 × 14 , 10 × 15 , 10 × 14
, 13 × 191/5 , 13 × 19 ,
123/5 × 191/5 , 123/5 ×
181/2 , 13 × 18 , SRA3 ,
SRA4
64.0–216.0 g/m2 (17.1 lb.
Bond–79.9 lb. Cover)
Paper Weight 2–Paper
Weight 5
Custom size:
200 sheets × 2
Vertical: 139.7–330.2 mm
Horizontal: 139.7–487.7 mm
Vertical: 5.50–13.00 inches
Horizontal: 5.50–19.20 inches
143
8. Adding Paper and Toner
Interposer of the perfect binder
Paper type and weight
90.0–300.0 g/m2 (24.1 lb.
Bond–165.0 lb. Index)
Paper Weight 3–Paper
Weight 7
Paper size
Paper sizes that can be
detected automatically:
Paper capacity
200 sheets (or up to 24 mm in
height) × 2
A3 , 13 × 19
11 × 17 , 13 × 19
90.0–300.0 g/m2 (24.1 lb.
Bond–165.0 lb. Index)
Paper Weight 3–Paper
Weight 7
Select the paper size using the
Tray Paper Settings menu:
200 sheets (or up to 24 mm in
height) × 2
B4 JIS , 11 × 17 , 8K ,
12 × 18 , 11 × 15 , 13 ×
191/5 , 123/5 × 191/5 ,
123/5 × 181/2 , 13 × 18
, SRA3
A3 , B4 JIS , 8K , 12 ×
18 , 11 × 15 , 13 ×
191/5 , 123/5 × 191/5 ,
123/5 × 181/2 , 13 × 18
, SRA3
90.0–300.0 g/m2 (24.1 lb.
Bond–165.0 lb. Index)
Paper Weight 3–Paper
Weight 7
Custom size:
Vertical: 257.0–330.2 mm
Horizontal: 364.0–487.7 mm
Vertical: 10.12–13.00 inches
Horizontal: 14.34–19.20
inches
144
200 sheets (or up to 24 mm in
height) × 2
Recommended Paper
Paper thickness
Paper
thickness*1
Metric
Bond paper
Cover paper
Index paper
Paper Weight
1*2
52.3–63.0
g/m2
14.0–16.9 lb.
Bond
19.0–23.0 lb.
Cover
29.0–34.9 lb.
Index
Paper Weight 2
63.1–80.0
g/m2
17.0–21.0 lb.
Bond
23.1–29.9 lb.
Cover
35.0–44.0 lb.
Index
Paper Weight 3
80.1–105.0
g/m2
21.1–28.0 lb.
Bond
30.0–38.9 lb.
Cover
44.1–58.0 lb.
Index
Paper Weight 4
105.1–163.0
g/m2
28.1–43.0 lb.
Bond
39.0–60.0 lb.
Cover
58.1–90.0 lb.
Index
Paper Weight 5
163.1–220.0
g/m2
43.1–58.9 lb.
Bond
60.1–80.9 lb.
Cover
90.1–121.0 lb.
Index
Paper Weight 6
220.1–256.0
g/m2
59.0–68.0 lb.
Bond
81.0–94.0 lb.
Cover
121.1–141.0 lb.
Index
Paper Weight 7
256.1–300.0
g/m2
68.1–80.0 lb.
Bond
94.1–110.0 lb.
Cover
141.1–165.0 lb.
Index
Paper Weight 8
300.1–360.0
g/m2
80.1–96.0 lb.
Bond
110.1–132.0 lb. 165.1–198.0 lb.
Cover
Index
*1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight.
Change the paper weight setting to thinner or thicker.
*2 When loading paper of 52.3–63.0 g/m2 (14.0–16.9 lb. Bond), the edges may crease or the paper
misfeed depending on the paper type.
• Certain types of paper, such as translucent paper or transparencies, may produce noise when
delivered. This noise does not indicate a problem and print quality is unaffected.
• The paper capacity described in the tables above is an example. Actual paper capacity might be
lower, depending on the paper type.
• When loading paper, make sure the stack height does not exceed the limit mark of the paper tray.
• If multiple sheet feeding occurs, fan sheets thoroughly or load sheets one by one from the multi
bypass tray (Tray A).
• You can specify whether or not the machine auto detects multi-sheet feeds in paper from every tray.
In the Adjustment Settings for Operators menu, you can also specify whether current jobs are
suspended or continued when a multi-sheet feed is detected. However, depending on the condition
145
8. Adding Paper and Toner
of the paper, the machine may not detect a multi-sheet feed correctly. For details about Adjustment
Settings for Operators, see "Adjustment Settings for Operators", Paper Settings.
• Flatten out curled sheets before loading them.
• The Adjust Paper Curl function might not be able to fully remove curl, depending on the type of
paper and the direction of its grain. If long grain paper does not uncurl properly, try short grain
paper instead. For details about the Adjust Paper Curl function, see "Adjustment Settings for
Operators", Paper Settings.
• Depending on the paper's size, weight, and type, the copy/print speed may be slower than usual.
• When loading envelopes, see page 147 "Envelopes".
• When copying or printing onto letterhead paper, the paper placing orientation is different
depending on which function you are using. For details, see page 120 "Loading Orientation-fixed
Paper or Two-sided Paper".
• If you load paper of the same size and same type in two or more trays, the machine automatically
feeds from one of the trays in which [Yes] is selected for [Apply Auto Paper Select] when the first
tray in use runs out of paper. This function is called Auto Tray Switching. This saves interrupting a
copy run to replenish paper when making a large number of copies. You can specify the paper
type of the paper trays under [Paper Type] tab. For details, see "Tray Paper Settings", Paper
Settings. For the setting procedure of the Auto Tray Switching function, see "General Features",
Copy/ Document Server.
• The paper types you can select in Tray Paper Settings are only general classifications. Print quality
for every kind of paper in a classification is not guaranteed. For details, see "Unusable Paper",
Paper Specifications and Adding Paper.
• If the surface of the paper is dusty, white spots might appear on prints. To remove dust, fan the
paper thoroughly.
• When loading label paper:
• Select [Label Paper] for [Paper Type] in [Tray Paper Settings], and select an appropriate
paper thickness under [Paper Weight].
• When loading transparencies:
• When copying onto transparencies, see "Copying onto Transparencies", Copy/ Document
Server.
• To print on transparencies, select [Transparency] for [Paper Type] in [Tray Paper Settings].
• When you load transparencies, check the front and back of the sheets, and place them
correctly, or a misfeed might occur.
• Fan transparencies thoroughly whenever you use them. This prevents transparencies from
sticking together, and from feeding incorrectly.
• Remove copied or printed sheets one by one.
• When loading translucent paper:
146
Recommended Paper
• When loading translucent paper, always use long grain paper, and set the paper direction
according to the grain.
• Translucent paper easily absorbs humidity and becomes curled. Remove curl in the translucent
paper before loading. For details about settings for flattening out curled paper, see
"Adjustment Settings for Operators", Paper Settings.
• Remove copied or printed sheets one by one.
• When loading coated paper:
• If you want to use glossy paper, select [Coated: Glossy] for [Paper Type]. If you want to use
matted paper (including silk, dull, and satin paper), select [Coated: Matte] for [Paper Type].
For details about the settings for using coated paper with custom paper, see "Registering a
Custom Paper", Paper Settings.
• When loading coated paper or glossy paper, always fan the paper before using it.
• If a paper jam occurs or if the machine makes a strange noise when feeding stacks of coated
paper, feed the coated paper one sheet at a time.
• To load coated paper into the wide LCT, you must specify [Coated: Glossy], [Coated: Matte],
or [Coated Paper: Gloss] as the paper type and select an appropriate paper thickness under
[Paper Weight].
Envelopes
This section describes loading envelopes.
• Misfeeds might occur depending on the length and shape of the flaps.
• Only envelopes that are at least 139.7 mm (5.5 inches) wide can be loaded.
To print on envelopes, load them into the Wide LCT or multi bypass tray (Tray A), and be sure to specify
an appropriate paper type.
To load envelopes, be sure to unfold their flaps and set them in the
orientation with print side face up.
CDL070
147
8. Adding Paper and Toner
If you are copying onto side-opening envelopes, be sure to unfold their flaps and set them in the
orientation with print side face up. Flaps must be at the right side of the Wide LCT or multi bypass tray
(Tray A).
CDL081
Recommended envelopes
For information about recommended envelopes, contact your local dealer.
Storage of envelopes
Keep envelopes stored in sealed plastic bags and remove only the quantity needed. Do not add
envelopes during printing, as this might cause misfeeds.
• Be sure to specify the size of the envelope and flap size in [Tray Paper Settings]. For details, see
"Changing to a Custom Paper Size", Paper Specifications and Adding Paper.
• When using envelopes, set [Paper Weight] in [Tray Paper Settings] to the same value as two sheets
of the paper used for the envelopes.
• Before loading envelopes, press down on them to remove any air inside and to flatten any edges
or creases. When loading envelopes, make sure they do not go over the limit mark.
• Place one envelope at a time if you still get any of the following results:
• The envelope jams
• The envelope is not fed
• Multiple envelopes are fed at the same time
• Humidity levels of over 50% can cause envelopes to come out creased or misprinted.
• Certain types of envelopes might come out creased, dirtied, or misprinted. If you are printing a
solid color or image on an envelope, lines may appear where the overlapped edges of the
envelope make it thicker.
• If the horizontal size of the envelope is 297 mm (11.7 inches) or less, a paper misfeed might occur.
If this happens, turn off Skew Detection. For details, see "Adjustment Settings for Operators", Paper
Settings.
• When printing on envelopes thicker than 127.0 g/m2 (47.0 lb. Cover), do not use [Adjust Curl:
Strong] or [Adjust Curl: Strong] for [Adjust Paper Curl] of [Adjustment Settings for Operators].
148
Registering a Custom Paper
Registering a Custom Paper
You can register up to 100 custom papers.
Check the product name, size, and type of your paper before registering it.
Check that the size and type of your paper are compatible with the paper tray that you want to use. Tray
compatibility depends on the paper's size and type. For details about the paper sizes and types that can
be used, see page 124 "Recommended Paper Sizes and Types".
• When the number of registered custom papers reaches the maximum, you will not be able to
register a new custom paper. Delete any unnecessary custom papers from the list, and then try
registering again. For details, see "Deleting a Custom Paper", Paper Settings.
Selecting the Paper's Name from the Paper Library
1. Press the [Paper Setting] key.
CWY003
2. Press [Edit Custom Paper].
3. Press [Recall from Paper Library].
4. Select the name of the paper that you want to register.
Press [ Previous] or [ Next] to scroll through the list to find the paper that you want to select.
You can select two or more types of paper.
149
8. Adding Paper and Toner
5. Press [Program to Custom Paper].
6. Press [Yes].
7. Press [Exit] twice.
8. Press the [Paper Setting] key.
You can also close the [Tray Paper Settings] screen by pressing [Exit].
• You can check and change the settings of the registered custom paper such as the paper size
setting on the [Edit Custom Paper] screen. For details about modifying the custom paper, see
"Modifying a Custom Paper", Paper Settings.
Registering a Paper Whose Paper Name Is Not Displayed in the Paper Library
If the paper you want is not in the library's paper list or you don't know the name of the paper, use the
following procedures:
• Selecting the paper's type from the paper library
The paper library contains the optimum printing conditions not only for each commercially
available paper but also for each type of paper.
You can select the type of paper from the paper library and register it as a custom paper even if
you don't know the name of the paper. The selectable paper types are as follows: Plain, Gloss
coated, Matte coated, Envelope, Light colored, Dark colored, Textured, and Black. Each type is
divided into several categories according to weight.
• Manually specifying a paper's type and weight
You can register a custom paper by manually specifying its type and weight.
Selecting the paper's type from the paper library
You can select the type of paper from the paper library and register it as a custom paper.
150
Registering a Custom Paper
The selectable paper types are as follows: Plain, Gloss coated, Matte coated, Envelope, Light colored,
Dark colored, Textured, and Black.
1. Press the [Paper Setting] key.
CWY003
2. Press [Edit Custom Paper].
3. Press [Recall from Paper Library].
4. Select the most appropriate combination of type and weight for your paper.
The list of paper types appears on the first and following pages in the paper library.
Press [ Previous] or [ Next] to scroll through the list to find the paper that you want to select.
5. Press [Program to Custom Paper].
6. Press [Yes].
7. Press [Exit] twice.
8. Press the [Paper Setting] key.
You can also close the [Tray Paper Settings] screen by pressing [Exit].
• You can check and change the settings of the registered custom paper such as the paper size
setting on the [Edit Custom Paper] screen. For details about modifying the custom paper, see
"Modifying a Custom Paper", Paper Settings.
151
8. Adding Paper and Toner
Manually specifying a paper's type and weight
1. Press the [Paper Setting] key.
CWY003
2. Press [Edit Custom Paper].
3. Select a number that is [ Not Programd.].
Press [ Previous] or [ Next] to scroll through the list.
4. Press [Change] for [Custom Paper Name].
5. Enter the name of the paper, and then press [OK].
6. Press [Change] for [Paper Size].
7. Select a paper size, and then press [OK].
8. Press [Change] for [Paper Weight].
9. Specify the paper's weight, and then press [OK].
Press [Change] if you changed the paper weight.
10. Press [Change] for [Paper Type].
11. Specify the paper type, and then press [OK].
Press [Change] if you changed the paper type.
152
Registering a Custom Paper
12. Specify other items, such as [Coated Paper Type], [Paper Color], [Prepunched or Not],
[Textured or Not], [Apply Duplex], and [Apply Auto Paper Select] as necessary.
If you change the [Coated Paper Type], [Paper Color], [Prepunched or Not], or [Textured or Not]
and press [OK], a message appears to notify you that the [Advanced Settings] will be initialized.
To apply the changes for those settings, select [Change]. To cancel the changes, select [Do not
Change].
13. Press [OK].
14. Press [Exit].
15. Press the [Paper Setting] key.
You can also close the [Tray Paper Settings] screen by pressing [Exit].
• If you want to use glossy paper, select [Glossy] for [Coated Paper Type]. If you want to use matte
paper (including silk, dull, and satin paper), select [Matte] for [Coated Paper Type].
• For details about custom paper settings, see "Custom Paper Settings", Paper Settings.
• For details about [Advanced Settings], contact your machine administrator.
Registering a New Custom Paper by Modifying an Existing Paper
You can open and modify the settings of a registered custom paper and register them as a new custom
paper.
This function is useful when registering paper that is the same type as an existing paper, but a different
size.
Depending on which settings you modify, details of a newly registered custom paper will be as follows:
• When the settings of the selected custom paper are not changed:
All settings of the selected custom paper ([Custom Paper Name], [Paper Size], [Paper Weight],
and [Paper Type], including the attributes specific to the color controller) are copied to the newly
registered custom paper.
• When the settings [Custom Paper Name], [Paper Size], [Apply Duplex], [Apply Auto Paper
Select], or [Advanced Settings] of the selected custom paper are changed:
The changes are applied to the newly registered custom paper.
• When the settings [Paper Weight], [Paper Type], [Coated Paper Type], [Paper Color],
[Prepunched or Not], or [Textured or Not] of the selected custom paper are changed:
The changes are applied to the newly registered custom paper and its advanced settings are reset
to their default values according to the changes that are applied to the settings.
When modifying a custom paper that is registered from the paper library, you can change its [Custom
Paper Name], [Paper Size], [Apply Duplex], and [Apply Auto Paper Select] settings. You can also
confirm the brand name and the version of data from [Product Name in Paper Library].
153
8. Adding Paper and Toner
1. Press the [Paper Setting] key.
CWY003
2. Press [Edit Custom Paper].
3. Select a number that is [ Not Programd.].
Press [ Previous] or [ Next] to scroll through the list.
4. Press [Use Another Custom Paper's Settings].
5. Select the custom paper whose settings you want to modify.
6. Press [OK].
7. Change the settings for custom paper (such as paper's name, size, and type), as
necessary.
If you change the [Paper Weight], [Paper Type], [Coated Paper Type], [Paper Color], [Prepunched
or Not], or [Textured or Not] and press [OK], a message appears to notify you that the [Advanced
Settings] will be initialized. To apply the changes for those settings, select [Change]. To cancel the
changes, select [Do not Change].
8. Press [OK].
9. Press [Exit].
10. Press the [Paper Setting] key.
You can also close the [Tray Paper Settings] screen by pressing [Exit].
154
Registering a Custom Paper
• For details about custom paper settings, see "Custom Paper Settings", Paper Settings.
• For details about [Advanced Settings], contact your machine administrator.
155
8. Adding Paper and Toner
Adding Toner
This section explains precautions when adding toner, how to send scanned documents when the toner
has run out, and how to dispose of used toner.
• Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite
on contact with naked flame.
• Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so
risks fire and burns. Toner will ignite on contact with naked flame.
• The following explains the warning messages on the plastic bag used in this product's
packaging.
• Keep the polythene materials (bags, etc.) supplied with this machine away from babies
and small children at all times. Suffocation can result if polythene materials are brought into
contact with the mouth or nose.
• Do not use a vacuum cleaner to remove spilled toner (including used toner). Absorbed toner
may cause a fire or explosion due to electrical contact flickering inside the vacuum cleaner.
However, it is possible to use a vacuum cleaner that is explosion-proof and dust ignition-proof. If
toner is spilled on the floor, remove the spilled toner slowly using a wet cloth, so that the toner is
not scattered.
• Do not crush or squeeze toner containers. Doing so can cause toner spillage, possibly resulting
in dirtying of skin, clothing, and floor, and accidental ingestion.
• Store toner (new or used), toner containers, and components that have been in contact with
toner out of reach of children.
• If toner or used toner is inhaled, gargle with plenty of water and move into a fresh air
environment. Consult a doctor if necessary.
• If toner or used toner gets into your eyes, flush immediately with large amounts of water. Consult
a doctor if necessary.
• If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor
if necessary.
156
Adding Toner
• When removing jammed paper or replacing toner, avoid getting toner (new or used) on your
clothing. If toner comes into contact with your clothing, wash the stained area with cold water.
Hot water will set the toner into the fabric and make removing the stain impossible.
• When removing jammed paper or replacing toner, avoid getting toner (new or used) on your
skin. If toner comes into contact with your skin, wash the affected area thoroughly with soap and
water.
• When replacing a toner or waste toner container or consumables with toner, make sure that the
toner does not splatter. Put the waste consumables in a bag after they are removed. For
consumables with a lid, make sure that the lid is shut.
• Always replace the toner cartridge when a notification appears on the machine.
• Fault may occur if you use toner other than the recommended type.
• When adding toner, do not turn off the main power. If you do, settings will be lost.
• Store toner where it will not be exposed to direct sunlight, temperatures above 35°C (95°F), or
high humidity.
• Store toner horizontally.
• Do not shake the toner cartridge with its mouth down after removing it. Residual toner may scatter.
• Do not repeatedly install and remove toner cartridges. This will result in toner leakage.
Follow the instruction on the screen regarding how to replace a toner cartridge.
• If "Toner Cartridge is almost empty." appears, the toner has almost run out. Have a replacement
toner cartridge at hand.
• You can check the name of the required toner and the replacement procedure using the [ Add
Toner] screen.
• For details about how to check contact number where you can order supplies, see "Inquiry",
Maintenance and Specifications.
• If appears when there is still toner in the cartridge, hold the cartridge with the opening upward,
shake it well, and then reinstall it.
• You can add all four color toners in the same way.
157
8. Adding Paper and Toner
Sending Scanned Documents When Toner Has Run Out
When the machine has run out of toner, the indicator on the display lights. Note that even if there is no
toner left, you can still send scanned documents.
1. Press the [Home] key on the control panel, and press the [Scanner] icon on the screen.
If the [Scanner] icon does not appear, press the
switch to the menu screen.
icon at the upper right corner of the screen to
CWW220
2. Perform transmission operation.
• Any reports are not printed.
Disposing of Used Toner
This section describes what to do with used toner.
Toner cannot be re-used.
Pack used toner containers in the container's box or a bag to prevent the toner from leaking out of the
container when you dispose of it.
(mainly Europe and Asia)
If you want to discard your used toner container, please contact your local sales office. If you discard it
by yourself, treat it as general plastic waste material.
(mainly North America)
Please see our local company website for information on the recycling of supply products, or you can
recycle items according to the requirements of your local municipalities or private recyclers.
158
Menu Items and Functions
Menu Items and Functions
All items in Adjustment Settings for Operators appear regardless of which of the machine's optional
components are installed. If you change the settings of options that are not installed, the changes will
have no effect.
Machine: Image Position
For details about the following items, see "Machine: Image Position", Paper Settings.
No.
0104
Item
Skew Detection
Description
Specify whether or not to detect paper skew.
Machine: Image Quality
For details about the following items, see "Machine: Image Quality", Paper Settings.
No.
0201
0208
Item
Adjust Image Density/
DEMS
Photoconductor Special
Mode
Description
Execute image density control manually.
DEMS can reduce the variations in thickness that occur in
the intervals between the photoconductor and
development sleeve operations.
Increase the amount of lubricant applied to the
photoconductor.
Machine: Paper Feed/ Output
For details about the following items, see "Machine: Paper Feed/ Output", Paper Settings.
No.
Item
Description
0304
Adjust Paper Curl
Specify the method for straightening curled sheets.
Select the method according to the direction and degree
of curl.
0305
Illumination Mode for
Color Paper Detection
Specify a detection method of the contact image sensor
(CIS).
0309
Double Feed Detection
Specify whether or not to detect double feeding of
paper.
0310
When Double Feed is
Detected
Specify how the machine responds when it detects a
double feed.
159
8. Adding Paper and Toner
Machine: Maintenance
For details about the following items, see "Machine: Maintenance", Paper Settings.
No.
Item
Description
0505
Fusing Belt Smoothing
Setting
Specify whether or not to automatically execute [For
Uneven Gloss (Short Time)] for fusing belt smoothing.
0506
Smooth Fusing Belt
Remove vertical and horizontal lines from printouts.
0509
Temperature / Humidity
inside the Machine
Display the internal temperature and humidity.
0510
Temperature / Humidity
outside the Machine
Display the external temperature and humidity.
0513
Back Up / Restore Custom
Paper Data
Back up and restore custom paper profiles.
0515
Execute Developer
Refreshing
The machine uses degraded toner in the development
unit and adds new toner from the toner bottle.
0516
Switch Print Screen
Select the mode that appears when [To Print Screen] is
pressed: copier mode or printer mode.
Finishing: Finisher
For details about the following items, see "Finishing: Finisher", Paper Settings.
No.
160
Item
Description
0601
Adjust Staple Position
Across Feed Direction 1
Adjust the vertical position of the staple (applied at an
edge) when using Finisher SR5050 or Booklet Finisher
SR5060.
0602
Adjust Staple Position
Across Feed Direction 2
Adjust the vertical position of the staples (dual) when
using Finisher SR5050 or Booklet Finisher SR5060.
0603
Adjust Staple Position With
Feed Direction
Adjust the horizontal position of the staples when using
Finisher SR5050 or Booklet Finisher SR5060.
0607
Adjust Punch Position
Across Feed Direction
Adjust the vertical position of the punch holes when using
Finisher SR5050 or Booklet Finisher SR5060.
0608
Adjust Punch Position With
Feed Direction
Adjust the horizontal position of the punch holes when
using Finisher SR5050 or Booklet Finisher SR5060.
Menu Items and Functions
No.
Item
Description
0618
Adjust Staple Position for
Booklet
Adjust the horizontal position of the booklet staples when
using Booklet Finisher SR5060.
0619
Adjust Folding Position for
Booklet
Adjust the horizontal position of the folding when using
Booklet Finisher SR5060.
0621
Set Number of Folds for
Booklet
Specify the number of booklet folds to be performed
when using Booklet Finisher SR5060.
Finishing: Fold
For details about the following items, see "Finishing: Fold", Paper Settings.
No.
Item
Description
0701
Half Fold Position (Multisheet Fold)
Adjust the fold position of half folded sheets when using
the multi-folding unit.
0702
Letter Fold-out Position 1
(Multi-sheet Fold)
Adjust the fold position for the bottom segment of letter
fold-out sheets when using the multi-folding unit.
0703
Letter Fold-out Position 2
(Multi-sheet Fold)
Adjust the overall fold size of letters fold-out sheets when
using the multi-folding unit.
0704
Letter Fold-in Position 1
(Multi-sheet Fold)
Adjust the fold position of the bottom segment of letter
fold-in sheets when using the multi-folding unit.
0705
Letter Fold-in Position 2
(Multi-sheet Fold)
Adjust the fold position of letters fold-in sheets when
using the multi-folding unit.
Finishing: Perfect Binder
For details about the following items, see "Finishing: Perfect Binder", Paper Settings.
No.
Item
Description
0801
Cover Sheet Position for
Perfect Binding With Feed
Dir
Adjust the horizontal alignment of the cover sheet
position when performing perfect binding.
0802
Cover Sheet Position for
Perfect Binding Across
Feed Dir
Adjust the vertical alignment of the cover sheet position
when performing perfect binding.
161
8. Adding Paper and Toner
No.
Item
Description
0803
Adjust Perfect Binding
Finishing Angle
Square the top, bottom, and outside edges when
trimming a deck of paper.
0804
Adjust Applying Binding
Glue
Adjust the amount of binding glue for perfect binding.
Finishing: Stacker
For details about the following items, see "Finishing: Stacker", Paper Settings.
No.
0907
162
Item
Maximum Stack Quantity
in Stacker Tray
Description
Set the maximum number of sheets for the stacker tray.
9. Troubleshooting
This chapter describes basic troubleshooting procedures.
When a Status Icon Is Displayed
This section describes the status icons displayed when the machine requires the user to remove misfed
paper, to add paper, or to perform other procedures.
Status Icon
: Paper Misfeed icon
Status
Appears when a paper misfeed occurs.
For details about removing jammed paper, see "Removing
Jammed Paper", Troubleshooting.
: Original Misfeed icon
Appears when an original misfeed occurs.
For details about removing jammed paper, see "Removing
Jammed Paper", Troubleshooting.
: Load Paper icon
Appears when paper runs out.
For details about loading paper, see "Loading Paper",
Paper Specifications and Adding Paper.
: Add Toner icon
Appears when toner runs out.
For details about adding toner, see "Adding Toner",
Maintenance and Specifications.
: Add Staple icon
Appears when staples run out.
For details about adding staples, see "Adding Staples",
Maintenance and Specifications.
: Waste Toner Full icon
Appears when the waste toner bottle is full.
Contact your service representative.
: Hole Punch Receptacle Full icon
Appears when the hole punch receptacle is full.
For details about removing punch waste, see "Removing
Punch Waste", Troubleshooting.
: Waste Staple Full icon
Appears when the waste staple receptacle is full. For details
about removing staple waste, see "Removing Staple
Waste", Troubleshooting.
163
9. Troubleshooting
Status Icon
164
Status
: Service Call icon
Appears when the machine is malfunctioning or requires
maintenance.
: Open Cover icon
Appears when one or more covers of the machine are
open.
When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing
When the Indicator Lamp for the [Check Status]
Key Is Lit or Flashing
If the indicator lamp for the [Check Status] key lights up or flashes, press the [Check Status] key to
display the [Check Status] screen. Check the status of each function in the [Check Status] screen.
[Check Status] screen
1
2
4
3
DFG004
1. [Mach./Applic. Stat] tab
Indicates the status of the machine and each function.
2. [Check]
If an error occurs in the machine or a function, press [Check] to view details.
Pressing [Check] displays an error message or the corresponding function screen. Check the error message
displayed on the function screen and take the appropriate action. For details about how to resolve the
problems described in error messages, see "When Messages Appear", Troubleshooting.
3. Messages
Displays a message that indicates the status of the machine and each function.
4. Status icons
The status icons that can be displayed are described below:
: The function is performing a job.
: An error has occurred on the machine.
: The function cannot be used because an error has occurred in the function or machine. This icon may also
appear if the toner is running low.
165
9. Troubleshooting
The following table explains problems that cause the indicator lamp for the [Check Status] key to light or
flash.
Problem
Cause
Solution
Documents and reports do
not print out.
The paper output tray is full.
Remove the prints from the tray.
Documents and reports do
not print out.
There is no paper left.
Load paper. For details about loading
paper, see "Loading Paper", Paper
Specifications and Adding Paper.
An error has occurred.
A function which has the
status "Error Occurred" in
the [Check Status] screen is
defective.
Press [Check] in the function which the
error has occurred. Then read the
displayed message, and take the
appropriate action. For details about
error messages and their solutions, see
"When Messages Appear",
Troubleshooting.
You can use other functions normally.
The machine is unable to
connect to the network.
A network error has
occurred.
• Check that the machine is
correctly connected to the
network and that the machine is
correctly set. For details about
how to connect the network, see
"Interface Settings", Connecting
the Machine/ System Settings.
• For details about connecting to
the network, contact your
administrator.
• If the indicator lamp is still lit even
after you try to solve the problem
as described here, contact your
service representative.
166
When the Machine Makes a Beeping Sound
When the Machine Makes a Beeping Sound
The following table describes the meaning of the various beep patterns that the machine issues to alert
users about left originals and other machine conditions.
Beep pattern
Meaning
Cause
Single short beep
Panel/screen input
accepted.
A control panel or screen key was
pressed.
Short, then long beep
Panel/screen input rejected.
An invalid key was pressed on the
control panel or screen, or the entered
password was incorrect.
Single long beep
Job completed successfully.
A Copier/Document Server Features
job has finished.
2 long beeps
Machine has warmed up.
When the power is turned on or the
machine exits Sleep mode, the
machine has fully warmed up and is
ready for use.
5 long beeps
Soft alert
An auto reset was performed through
the simple screen of the Copier/
Document Server function or the
Scanner function.
5 long beeps repeated four
times.
Soft alert
An original has been left on the
exposure glass or paper tray is empty.
5 short beeps repeated five
times.
Strong alert
The machine requires user attention
because paper has jammed, the toner
needs replenishing, or other problems
have occurred.
• Users cannot mute the machine's beep alerts. When the machine beeps to alert users of a paper
jam or toner request, if the machine's covers are opened and closed repeatedly within a short
space of time, the beep alert might continue, even after normal status has resumed.
• You can enable or disable beep alerts. For details about Panel Key Sound, see "General
Features", Connecting the Machine/ System Settings.
167
9. Troubleshooting
When You Have Problems Operating the
Machine
Problem
168
Cause
Solution
The machine does not turn
on.
The AC power switch has
not been turned on.
Turn on the AC power switch. For
details about the AC power switch, see
"General Requirements", Maintenance
and Specifications.
When the machine is turned
on, the only icon that
appears on the home screen
is the [Copier] icon.
Functions other than the
copier function are not yet
ready.
Wait a little longer.
The machine has just been
turned on and the User Tools
screen is displayed, but the
User Tools menu has items
missing.
Functions other than the
copier function are not yet
ready. Time required varies
by function. Functions
appear in the User Tools
menu when they become
ready for use.
Wait a little longer.
The indicator lamp remains
lit and the machine does not
enter Sleep mode even
though the [Energy Saver]
key was pressed.
In some cases, the machine
does not enter Sleep mode
when the [Energy Saver] key
is pressed.
Before you press the [Energy Saver]
key, check that Sleep mode can be
enabled. For details about enabling
Sleep mode, see "Saving Energy",
Getting Started.
The display is turned off.
The machine is in Low Power
mode.
Touch the display panel or press one
of the keys on the control panel to
cancel Low Power mode.
The display is turned off.
The machine is in Sleep
mode.
Press the [Energy Saver] key or the
[Check Status] key to exit Sleep mode.
Nothing happens when the
[Check Status] key or the
[Energy Saver] key is
pressed.
The power is turned off.
Make sure the main power indicator is
off, and then turn on the power.
When You Have Problems Operating the Machine
Problem
The power turns off
automatically.
Cause
Solution
The Weekly Timer setting is
set to [Main Power Off].
Change the Weekly Timer setting. For
details about the Weekly Timer setting,
see "Timer Settings", Connecting the
Machine/ System Settings.
The user code entry screen is Users are restricted by User
displayed.
Code Authentication.
For details about how to log in when
User Code Authentication is enabled,
see "When the Authentication Screen is
Displayed", Getting Started.
The Authentication screen
appears.
Basic Authentication,
Windows Authentication, or
LDAP Authentication is set.
Enter your login user name and user
password. For details about the
Authentication screen, see "When the
Authentication Screen is Displayed",
Getting Started.
An error message is still
displayed, even if misfed
paper is removed.
Paper is still jammed in the
tray.
Remove the jammed paper by
following the procedures displayed on
the control panel. For details about
removing jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
An error message is still
displayed, even if the
indicated cover is closed.
One or more of the covers
that are not indicated are
still open.
Close all the covers of the machine.
Images are printed on the
reverse side of the paper.
You may have loaded the
paper incorrectly.
Load the paper correctly. For details
about loading paper, see "Loading
Paper", Paper Specifications and
Adding Paper.
169
9. Troubleshooting
Problem
Misfeeds occur frequently.
Cause
Using curled paper often
causes misfeeds, soiled
paper edges, or slipped
positions while staple or
stack printing is performed.
Solution
• Flatten the paper with your hands
to straighten out the curl.
• Load the paper up side down so
that the curled edges face
downward. For details about
recommended paper, see
"Recommended Paper", Paper
Specifications and Adding Paper.
• Place the cut paper on a flat
surface to prevent it from curling,
and do not lean it against the
wall. For details about the proper
way to store paper, see "Paper
Storage", Paper Specifications
and Adding Paper.
Misfeeds occur frequently.
The tray's side or end fences
may not be set properly.
• Remove the misfed paper. For
details about removing jammed
paper, see "Removing Jammed
Paper", Troubleshooting.
• Check that the side or end fences
are set properly. Also, check that
the side fences are locked. For
details about setting the side and
end fences, see "Changing the
Paper Size", Paper Specifications
and Adding Paper.
170
When You Have Problems Operating the Machine
Problem
Misfeeds occur frequently.
Cause
Paper of undetectable size
has been loaded.
Solution
• Remove the misfed paper. For
details about removing jammed
paper, see "Removing Jammed
Paper", Troubleshooting.
• If you load a paper size that is not
selected automatically, you need
to specify the paper size with the
control panel. For details about
specifying paper size using the
control panel, see "Changing to a
Size That Is Not Automatically
Detected", Paper Specifications
and Adding Paper.
Misfeeds occur frequently.
There is a foreign object on
the output tray.
• Remove the misfed paper. For
details about removing jammed
paper, see "Removing Jammed
Paper", Troubleshooting.
• Do not place anything on the
output tray.
Misfeeds occur frequently.
The staple cartridge is not
set correctly.
Set the staple cartridge properly. For
details about how to add staples, see
"Adding Staples", Maintenance and
Specifications.
Misfeeds occur when
printing to envelopes.
The envelopes are curled.
Make sure you fully flatten curled
envelopes before you load them. Do
not stack envelopes over the specified
limit for the paper tray. If misfeeds still
occur after the envelopes have been
flattened, load envelopes on the tray
one at a time and print them
individually. For details about how to
load envelopes, see "Envelopes",
Paper Specifications and Adding
Paper.
171
9. Troubleshooting
Problem
Misfeeds occur when
printing to envelopes.
Cause
Solution
You printed envelopes with
a non-rectangular flap when
[Skew Detection] was set to
[On].
• Make sure you set [Skew
Detection] to [Off] when printing
envelopes with a non-rectangular
flap.
• For details about setting of skew
detection, see "Adjustment
Settings for Operators", Paper
Settings.
172
When printing to envelopes,
the envelopes may be fed in
together, or the envelopes
may not be fed.
The envelopes are curled.
Make sure you fully flatten curled
envelopes before you load them. Do
not stack envelopes over the specified
limit for the paper tray. If misfeeds still
occur after the envelopes have been
flattened, load envelopes on the tray
one at a time and print them
individually. For details about how to
load envelopes, see "Envelopes",
Paper Specifications and Adding
Paper.
Cannot print in duplex
mode.
You have selected a paper
tray that is not set for duplex
printing.
Change the setting for "Apply Duplex"
in "Tray Paper Settings" to enable
duplex printing for the paper tray. For
details about setting "Apply Duplex",
see "Tray Paper Settings", Paper
Settings.
Cannot print in duplex
mode.
You have selected a paper
type that cannot be used for
duplex printing.
In "Tray Paper Settings", select a paper
type that can be used for duplex
printing. For details about setting
"Paper Type", see "Tray Paper
Settings", Paper Settings.
The machine does not turn
off in 13 minutes after the
main power is turned off.
The machine cannot perform
the shutdown procedure.
Repeat the shutdown procedure. If the
machine does not turn off, turn off the
AC power switch.
When You Have Problems Operating the Machine
Problem
Cause
Solution
An error has occurred when
the Address Book is
changed from the display
panel or Web Image
Monitor.
The Address Book cannot be Wait a while, and then retry the
changed while you delete
operation.
the multiple stored
documents.
Cannot use Web Image
Monitor to print documents
stored in Document Server.
When print volume limits are
specified, users cannot print
beyond their print volume
limit. Print jobs selected by
users who have reached
their print volume limits will
be canceled.
The function does not run or
cannot be used.
If you cannot carry out your
job, it may be that the
machine is being used by
another function.
Paper is bent.
The print image is not
properly positioned on the
paper.
• For details about specifying print
volume limits, see Security Guide.
• To view the status of a print job,
see [Print Job History]. In Web
Image Monitor, click [Job] on the
[Status/Information] menu. And
then click [Print Job History] in
"Document Server".
Wait until the current job is completed
before trying again.
For details about Function
Compatibility, see "When Multiple
Functions Cannot Be Executed
Simultaneously", Troubleshooting.
Paper may be bent when it is Change the output tray to the finisher
ejected from the finisher
shift tray.
upper tray.
• The machine has not
detected the paper
type and/or width
correctly.
Contact the machine administrator or
your service representative.
• The print position is not
aligned properly.
173
9. Troubleshooting
Problem
Paper delivered to the high
capacity stacker is curled,
causing it to not align
properly.
Cause
Paper is curled.
Solution
• When the paper is curled
downward, select [Adjust
Curl: Weak], [Adjust
Curl:
Medium] or [Adjust
Curl:
Strong] under [Adjust Paper Curl]
in "Adjustment Settings for
Operators".
• When the paper is curled
upward, select [Adjust
Curl:
Weak], [Adjust
Curl: Medium]
or [Adjust
Curl: Strong] under
[Adjust Paper Curl] in "Adjustment
Settings for Operators".
For details about the Adjustment
Settings for Operators, see "Adjustment
Settings for Operators", Paper Settings.
Output paper to the stacker
tray does not align properly.
• When using coated
paper, the output
paper to the stacker
tray might fail to align
properly.
Select [Adjust
Curl: Weak], [Adjust
Curl: Medium] or [Adjust
Curl:
Strong] under [Adjust Paper Curl] in
"Adjustment Settings for Operators".
For details about the Adjustment
• When the paper weight Settings for Operators, see "Adjustment
is 280.0 g/m2 or
Settings for Operators", Paper Settings.
more, and the paper
size is A3, SRA3 or
larger, the output
paper to the stacker
tray might fail to align
properly.
174
When You Have Problems Operating the Machine
Fold
Problems
Wrinkling occurs when Gate
Fold, Letter Fold-in, or Letter
Fold-out is applied.
Causes
Solutions
Wrinkling can occur if Gate
Fold, Letter Fold-in, or Letter
Fold-out is applied to B4 JIS
(Japanese Industrial Standard)
, A3 , 8 1/2" 14" , 11"
17" , 12" 18" , 8K , or
larger sizes of paper.
When applying Gate Fold,
Letter Fold-in, or Letter Fold-out
to paper larger than A4, we
recommend you enable image
reduction and use paper no
larger than A4 .
When you print Z-folded paper, The Z-fold support tray is not
the machine indicates that the
set.
output tray is full even though
the amount of output paper on
the tray is less than the stack
capacity.
The multi-folding unit outputs
The paper is curled.
sheets with creased edges when
Gate Fold is applied.
Set the Z-fold support tray for
finisher or multi-folding unit. For
details about how to add the Zfold support tray, see "Guide to
Functions of the Machine's
Options", Getting Started.
• Remove the paper, and
then reload it upside
down.
• Remove the paper, and
then reload it in the
opposite direction.
The position of the fold is
incorrect when Letter Fold-in is
applied to a B5 JIS sheet.
Multi-sheet Fold has been
In [Output/Customize
specified when only one sheet is Function/Finisher] on the initial
being printed.
copier screen, under [Folding
Unit], select [Letter Fold-in].
Press [Change], and then set
"Multi-sheet Fold" to [Off]. For
details about how to specify the
Multi-sheet Fold function, see
"Fold", Copy/ Document
Server.
When using the printer function,
change the printer driver Letter
Fold-in settings so that Multisheet Fold is not specified.
175
9. Troubleshooting
• There are times when images might not turn out as you want because of paper type, paper size, or
paper capacity problems, use the recommended paper. For details about recommended paper,
see page 124 "Recommended Paper Sizes and Types".
When Multiple Functions Cannot Be Executed Simultaneously
If you cannot carry out your job, it may be that the machine is being used by another function.
Wait until the current job is completed before trying again. In certain cases, you can carry out another
job using a different function while the current job is being performed.
For details about Function Compatibility, see "Function Compatibility", Troubleshooting.
176
Messages Displayed When You Use the Copy/Document Server Function
Messages Displayed When You Use the Copy/
Document Server Function
• If you cannot make copies as you want because of the paper type, paper size or paper capacity
problems, use recommended paper. For details about recommended paper, see page 124
"Recommended Paper Sizes and Types".
Message
Cause
Solution
"Adjusting the temperature
of the binding glue."
The binding glue is being
heated.
Wait until the glue has reached the
correct temperature for binding.
"Cannot delete the folder
because it contains locked
files. Please contact the file
administrator."
The folder cannot be deleted Unlock the locked original to delete it.
because it contains a locked For details about locked files, see
original.
Security Guide.
"Cannot detect original
size."
The original placed on the
exposure glass is a nonstandard size.
• Place the original on the exposure
glass again. Face the original
down.
• If the machine cannot detect the
size of the original, specify the
size manually - do not use Auto
Paper Select mode or the Auto
Reduce/Enlarge function. For
details about specifying the
settings, see "Sizes Detectable
with Auto Paper Select", Paper
Specifications and Adding Paper.
"Cannot detect original
size."
No original has been
placed, or the original
placed on the exposure
glass is a nonstandard size.
• Place the original correctly.
• Specify the original size.
• When placing an original directly
on the exposure glass, the lifting/
lowering action of the Auto
Document Feeder (ADF) triggers
the automatic original size
detection process. Lift the ADF 30
degrees or more.
177
9. Troubleshooting
Message
"Cannot display preview of
this page."
Cause
The image data may have
been corrupted.
Solution
Press [Exit] to display the preview
screen without a thumbnail.
If the selected document contains
several pages, press [Switch] on the
"Display Page" area to change the
page, and then a preview of the next
page will appear.
178
"Cannot punch this paper
size."
The Punch function cannot
be used with paper size
selected.
For details about paper sizes, see
"Specifications for Punch Unit",
Maintenance and Specifications.
"Cannot staple paper of this
size."
The Staple function cannot
be used with the paper size
selected.
Select an appropriate paper size. For
details about paper sizes, see
"Specifications for Finisher SR5050" or
"Specifications for Booklet Finisher
SR5060", Maintenance and
Specifications.
"Check paper size."
An irregular paper size is
set.
If you press the [Start] key, the copy
will start using the selected paper.
"Duplex is not available with
this paper size."
A paper size not available in Select an appropriate paper size. For
Duplex mode.
details about paper sizes, see
"Specifications for the Main Unit",
Maintenance and Specifications.
"Exceeded the maximum
number of sheets that can be
used. Copying will be
stopped."
The number of pages the
user is permitted to copy has
been exceeded.
For details about how to check the
number of copies available per user,
see Security Guide.
"Exceeded the maximum
number of multi-sheet fold.
Printing will be cancelled."
A print job was canceled
because more than the
maximum number of Multisheet Fold was specified.
Specify fewer sheets for the Multi-sheet
Fold function. For details about the
maximum number of Multi-sheet Fold,
see "Specifications for Multi-Folding
Unit", Maintenance and Specifications.
"Exceeded max. No. of
sheets possible for Ring
Binding."
The number of sheets per set
exceeds the limit for Ring
Binding.
Check the maximum number of sheets
that can be ring bound. For details
about the limit for Ring Binding, see
"Specifications for Ring Binder",
Maintenance and Specifications.
Messages Displayed When You Use the Copy/Document Server Function
Message
"File being stored exceeded
max. number of pages per
file. Copying will be
stopped."
Cause
The scanned originals have
too many pages to store as
one document.
Solution
Press [Exit], and then store again with
an appropriate number of pages.
"Magazine or Booklet mode You selected the
is not available due to mixed "Magazine" or "Booklet"
image mode."
function for originals
scanned using different
functions, such as copy and
printer.
Make sure originals to which the
"Magazine" or "Booklet" function is
applied are scanned using the same
function.
"Maximum number of sets is
n."
The number of copies
exceeds the maximum copy
quantity.
You can change the maximum copy
quantity from [Max. Copy Quantity] in
[General Features] under [Copier /
Document Server Features]. For details
about Max. Copy Quantity, see
"General Features", Copy/ Document
Server.
The number of scanned
originals exceed the number
of pages that can be stored
in memory.
Press [Print] to copy scanned originals
and cancel the scanning data. Press
[Clear Memory] to cancel the scanning
data and not copy.
"Perfect Binding is not
available for different paper
sizes."
Mixed Sizes mode is
specified.
Cancel Mixed Sizes mode, or specify
the Auto Reduce / Enlarge function.
"Perfect Binding is not
available with the settings."
Perfect Binding is not
possible under the settings
that you have specified.
Check the current settings. For details
about which functions are not
available when Perfect Binding is
specified, see "Perfect Binding", Copy/
Document Server.
"Perfect Binding is not
available with this finishing
size."
Perfect Binding cannot be
used with the finishing size
that you have specified.
Select a proper finishing size. For
details about proper finishing sizes, see
"Specifications for Perfect Binder",
Maintenance and Specifications.
("n" is replaced by a
variable.)
"Memory is full. nn originals
have been scanned. Press
[Print] to copy scanned
originals. Do not remove
remaining originals."
("n" is replaced by a
variable.)
179
9. Troubleshooting
Message
"Perfect Binding is not
available with this No. of
sheets."
180
Cause
Perfect Binding is not
possible with the number of
sheets that you have
specified.
Solution
• Check the number of sheets.
• Specify the proper number of
sheets.
For details about the proper number of
sheets, see "Specifications for Perfect
Binder", Maintenance and
Specifications.
"Contains incorrect setting(s)
for Perfect Binding."
Perfect Binding cannot be
used with the paper size that
you have specified.
Select a proper paper size. For details
about proper paper sizes, see
"Specifications for Perfect Binder",
Maintenance and Specifications.
"Press [Continue] to scan
and copy remaining
originals."
The machine checked if the
Remove all copies, and then press
remaining originals should
[Continue] to continue copying. Press
be copied, after the scanned [Stop] to stop copying.
originals were printed.
"Ring Binding is not
available for different paper
sizes."
Mixed Sizes mode is
specified.
Cancel Mixed Sizes mode, or specify
the Auto Reduce / Enlarge function.
"Ring Binding is not
available with the selected
position."
Ring Binding cannot be
applied in the position that
you have specified.
Select a proper binding position. For
details about proper binding positions,
see "Ring Binding", Copy/ Document
Server.
"Ring Binding is not
available with the settings."
Ring Binding is not possible
under the settings that you
have specified.
Check the current settings. For details
about which functions are not
available when Ring Binding is
specified, see "Ring Binding", Copy/
Document Server.
"Ring Binding is not
available with this paper
size."
Ring Binding cannot be used
with the paper size that you
have specified.
Select a proper paper size. For details
about proper paper sizes, see
"Specifications for Ring Binder",
Maintenance and Specifications.
Messages Displayed When You Use the Copy/Document Server Function
Message
Cause
Solution
"Stapling capacity
exceeded."
The number of sheets per set
is over the staple capacity.
Check the stapler capacity. For details
about the stapler capacity, see
"Specifications for Finisher SR5050" or
"Specifications for Booklet Finisher
SR5060", Maintenance and
Specifications.
"The selected folder is
locked. Please contact the
file administrator."
An attempt was made to edit
or use a locked folder.
For details about locked folders, see
Security Guide.
• If you set [Memory Full Auto Scan Restart] in [Input / Output] of User Tools to [On], even if the
memory becomes full, the memory overflow message will not be displayed. The machine will make
copies of the scanned originals first, and then automatically proceed to scan and to copy the
remaining originals. In this case, the resulting sorted pages will not be sequential. For details about
Memory Full Auto Scan Restart, see "Input / Output", Copy/ Document Server.
181
9. Troubleshooting
Messages Displayed When You Use the Printer
Function
This section describes the principal messages that appear on the display panel, error logs or reports. If
other messages appear, follow their instructions.
Messages Displayed on the Control Panel When You Use the Printer Function
• Before turning off the power, see "Turning On/Off the Power", Getting Started.
Message
182
Cause
Solution
"Exceeded the maximum
number of sheets possible
for Ring Binding with the
currently set binding ring
combs. Printing will be
stopped."
The ring combs currently
loaded are too small for the
number of sheets that need to
be bound.
Change to ring combs that are big
enough to bind the sheets.
"Exceeded max. No. of
sheets possible for Ring
Binding."
The number of sheets per set
exceeds the limit for Ring
Binding.
Check the maximum number of
sheets that can be ring bound. For
details about the limit for Ring
Binding, see "Specifications for Ring
Binder", Maintenance and
Specifications.
"Hardware Problem:
Ethernet"
An error has occurred in the
Ethernet interface.
Turn off the power, and then back on
again. If the message appears
again, contact your service
representative.
"Hardware Problem: HDD"
An error has occurred in the
hard disk.
Turn off the power, and then back on
again. If the message appears
again, contact your service
representative.
"Hardware Problem: USB"
An error has occurred in the
USB interface.
Turn off the power, and then back on
again. If the message appears
again, contact your service
representative.
Messages Displayed When You Use the Printer Function
Message
"Load following paper in n.
To force print, select
another tray and press
[Continue]."
Cause
Solution
The printer driver settings are
incorrect or the tray does not
contain paper of the size
selected in the printer driver.
Check that the printer driver settings
are correct, and then load paper of
the size selected in the printer driver
into the input tray. For details about
how to change the paper size, see
"Changing the Paper Size", Paper
Specifications and Adding Paper.
"Paper in staple tray. Open
cover and remove paper."
If printing is stopped before it is
finished, paper may remain in
the finisher.
Remove the paper remaining in the
finisher.
"Paper size and type are
mismatched. Select another
tray from the following and
press [Continue]. To cancel
job, press [Job Reset].
Paper size and type can
also be changed in User
Tools."
The printer driver settings are
incorrect or the tray does not
contain paper of the size or
type selected in the printer
driver.
("n" is replaced by a
variable.)
• Check that the printer driver
settings are correct, and then
load paper of the size selected
in the printer driver into the
input tray. For details about
how to change the paper size,
see "Changing the Paper Size",
Paper Specifications and
Adding Paper.
• Select the tray manually to
continue printing, or cancel a
print job. For details about how
to select the tray manually, or
cancel a print job, see "If an
Error Occurs with the Specified
Paper Size and Type", Print.
"Paper type of n is
mismatched. Select another
tray from the following and
press [Continue]. Paper
type can also be changed
in User Tools."
The type of the paper in the tray Select a tray containing paper that is
does not match the paper type the same type as the specified paper
specified in the printer driver.
type.
(A tray name is placed at
n.)
183
9. Troubleshooting
Message
"Perfect Binding is not
available with this No. of
sheets."
Cause
Perfect Binding is not possible
with the number of sheets that
you have specified.
Solution
• Check the number of sheets.
• Specify the proper number of
sheets.
For details about the proper number
of sheets, see "Specifications for
Perfect Binder", Maintenance and
Specifications.
184
"Contains incorrect
setting(s) for Perfect
Binding."
Perfect Binding cannot be used
with the paper size that you
have specified.
Select a proper paper size. For
details about proper paper sizes,
see "Specifications for Perfect
Binder", Maintenance and
Specifications.
"Printer font error."
An error has occurred in the
font settings.
Contact your service representative.
"Cannot print because both
the main and designation
(chapter) sheets are set to
the same paper tray. Press
[Job Reset] to cancel the
job. To print the job again
specify different trays."
The tray selected for other
pages is the same as the one
for slip sheets.
Reset the job. Be sure the tray you
select for slip sheets is not providing
paper for other pages.
Messages Displayed When You Use the Printer Function
When using direct print from a memory storage device
Message
Cause
Solution
"Exceeded the limit value for
total data size of the
selected files. Cannot select
more files."
• The size of the selected
file exceeds 1 GB.
Files or groups of files larger than 1 GB
cannot be printed.
• The total size of the
selected files exceeds 1
GB.
• When the total size of the multiple
files that are selected exceeds 1
GB, select files separately.
• When the size of the selected file
exceeds 1 GB, print from a
memory storage device using a
function other than the Direct
printing function.
You cannot select files of different
formats at the same time.
"Unable to access the
specified memory storage
device."
• An error occurred
when the machine
accessed the memory
storage device or a file
stored on the memory
storage device.
Save the file to a different memory
storage device, and then print again.
• An error occurred
when the user used the
Direct printing function
to print from a memory
storage device.
Messages Printed on the Error Logs or Reports When You Use the Printer
Function
This section describes likely causes of and possible solutions for the error messages that are printed on
the error logs or reports.
185
9. Troubleshooting
When print jobs are canceled
Message
186
Cause
Solution
"91: Error"
Printing was canceled by the
auto job cancel function due
to a command error.
Check that the data is valid.
"A function which cannot be
used with Fold mode was
set. The job has been
cancelled."
A print job was canceled
because a function(s) not
available with Fold was
selected.
Cancel the function(s) not available
with Fold. For details about the
functions not available with Fold, see
"Fold", Print.
"A function which cannot be
used with Perfect Binding
was set. The job was
cancelled."
A function not available with
Perfect Binding has been
selected.
For details about which functions are
not available with Perfect Binding, see
"Perfect Binding", Print.
"A function which cannot be
used with Ring Binding was
set. The job was cancelled."
A function not available with
Ring Binding has been
selected.
For details about which functions are
not available with Ring Binding, see
"Ring Binding", Print.
"A job via the network that
was not printed exists
because an error occurred.
It was stored as a job not
printed."
Jobs with errors were stored
because an error occurred
with a print job via the
network while the error job
storing function was
enabled.
Contact your administrator to check
whether the machine is connected
correctly to the network. For details
about how to check and print jobs
stored when print configuration errors
occur, see "Printing of Documents
Stored When Print Configuration Errors
Occur", Print.
"An error occurred with the
interface box. The job has
been cancelled."
There is a problem with the
interface box.
Check the interface box settings.
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
You tried to store a file in the
Document Server when the
[Unauthorized Copy
Prevention] was specified.
On the printer driver, select a job type
other than [Document Server] in "Job
Type:" or deselect [Unauthorized Copy
Prevention].
Messages Displayed When You Use the Printer Function
Message
Cause
Solution
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
The [Enter User Text:] field
on the [Unauthorized Copy
Prevention for Pattern
Details] screen is blank.
On the printer driver's [Detailed
Settings] tab, click [Effects] in "Menu:".
Select [Unauthorized Copy
Prevention], and then click [Details...]
to display [Unauthorized Copy
Prevention for Pattern Details]. Enter
text in [Enter User Text:].
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
The resolution is set to a
value less than 600 dpi
when [Unauthorized Copy
Prevention] is specified.
On the printer driver, set the resolution
to 600 dpi or higher, or cancel
[Unauthorized Copy Prevention].
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
A color other than black was Specify black as the pattern color.
specified as the pattern color
when a command was used
to specify Unauthorized
Copy Prevention for Pattern
for a document and print it.
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
In [Administrator Tools]
under [System Settings],
priority was specified to be
given to Unauthorized Copy
Prevention Printing set on this
machine.
Cancel Unauthorized Copy Prevention
Printing for the printer driver. For details
about how to cancel the settings, see
the printer driver Help.
"Collate Cancelled"
Collate was canceled.
Turn off the power, and then back on
again. If the message appears again,
contact your service representative.
"You reach the usage limit.
This job has been
cancelled."
The number of pages the
user is permitted to print has
been exceeded.
For details about print volume use
limitation, see Security Guide.
"Exceeded the maximum
number of multi-sheet fold.
The job has been
cancelled."
The maximum number of
Multi-sheet Fold was
exceeded.
Specify fewer sheets for the Multi-sheet
Fold function. For details about the
maximum number of Multi-sheet Fold,
see "Specifications for Multi-Folding
Unit", Maintenance and Specifications.
187
9. Troubleshooting
Message
Cause
Solution
"Fold is not available with
the settings. The job has
been cancelled."
Fold function is not available
with the current settings.
Check the paper settings. For details
about the limitations of the Fold
function, see "Fold", Print.
"Receiving data failed."
Data reception was aborted. Resend the data.
"Sending data failed."
The machine received a
command to stop
transmission from the printer
driver.
Check if the computer is working
correctly.
"The selected paper size is
not supported. This job has
been cancelled."
Job reset is automatically
performed if the specified
paper size is incorrect.
Specify the correct paper size, and
then print the file again.
"The selected paper type is
not supported. This job has
been cancelled."
Job reset is automatically
performed if the specified
paper type is incorrect.
Specify the correct paper type, and
then print the file again.
"Z-fold error."
Z-folding was canceled.
Check the tray, paper orientation, print
orientation, and Z-fold settings again.
When there is a problem with the print settings
Message
188
Cause
Solution
"Booklet/Half Fold Error"
The job was canceled because
you specified invalid settings for
saddle stitching or half fold.
Check the settings for saddle
stitching or half fold.
"Classification Code is
incorrect."
The classification code has not
been entered, or the
classification code has been
entered incorrectly.
Enter the correct classification
code.
"Classification Code is
incorrect."
The classification code is not
supported with the printer
driver.
Select [Optional] for
classification code. For details
about how to specify
classification code settings, see
"Configuring Classification
Codes", Print.
Messages Displayed When You Use the Printer Function
Message
"Duplex Cancelled"
Cause
Duplex printing was canceled.
Solution
• Select an appropriate
paper size for the duplex
function. For details about
paper, see "Specifications
for the Main Unit",
Maintenance and
Specifications.
• Change the setting for
"Apply Duplex" in [Tray
Paper Settings] to enable
duplex printing for the
paper tray. For details
about setting "Apply
Duplex", see "Tray Paper
Settings", Paper Settings.
"Exceeded Max. Pages
(Collate)"
The number of pages exceeds
the maximum number of sheets
that you can use Collate with.
Reduce the number of pages to
print.
"Exceeded the maximum
number of multi-sheet fold (Half
Fold)."
The maximum number of multisheet folds (Half Fold) was
exceeded.
For details about the maximum
number of multi-sheet folds (Half
Fold), see "Fold", Print.
"Output Tray Changed"
The output tray was changed
because the paper size of the
specified output tray is limited.
Specify the proper output tray.
"Perfect Binding is not available
with the settings."
Perfect Binding is not possible
under the settings that you have
specified.
Check the current settings. For
details about which functions
are not available when Perfect
Binding is specified, see "Perfect
Binding", Print.
189
9. Troubleshooting
Message
"Perfect Binding is not available
with this number of sheets."
Cause
Perfect Binding is not possible
with the number of sheets that
you have specified.
Solution
• Check the number of
sheets.
• Specify the proper number
of sheets.
For details about the proper
number of sheets, see
"Specifications for Perfect
Binder", Maintenance and
Specifications.
190
"Print Overrun"
Images were discarded while
printing.
Select a lower resolution on the
printer driver. For details about
how to change the resolution
setting, see the printer driver
Help.
"Punch Cancelled"
Punch printing was canceled.
Check the paper orientation,
print orientation, and then
punch position. Certain settings
can produce print results that
might not be as expected.
"Ring Binding is not available
with the settings."
Ring Binding is not possible
under the settings that you have
specified.
Check the current settings. For
details about which functions
are not available when Ring
Binding is specified, see "Ring
Binding", Print.
"Staple Cancelled"
Stapling printing was canceled.
Check the paper orientation,
paper quantity, print
orientation, and staple position.
Certain settings can produce
print results that might not be as
expected.
Messages Displayed When You Use the Printer Function
When documents cannot be stored in the Document Server
Message
Cause
Solution
"Cannot store data of this
size."
The paper size exceeded
the capacity of the
Document Server.
Reduce the paper size of the file that
you want to send to a size that the
Document Server can store. Custom
size files can be sent but not stored
afterward.
"Document Server is not
available to use. Cannot
store."
You cannot use the
Document Server function.
For details about using Document
Server function, contact your
administrator.
For details about how to set
permissions, see Security Guide.
"Exceeded max. capacity of
Document Server. Cannot
store."
The hard disk became full
after a file was stored.
Delete some of the files stored in the
Document Server or reduce the size
that you want to send.
"Exceeded max. number of
files of Document Server.
Cannot store."
The maximum file capacity
of the Document Server was
exceeded.
Delete some of the files stored in the
Document Server.
"Exceeded max. number of
files. (Auto)"
While you were using the
Delete Hold Print files (automatic) or
error job store function to
unneeded files stored on the machine.
store Normal Print jobs as
Hold Print files, the maximum
file capacity for file storage
or Hold Print file
management (automatic)
was exceeded.
"Exceeded max. number of
pages of Document Server.
Cannot store."
The maximum page
capacity of the Document
Server was exceeded.
"Exceeded max. number of
pages. (Auto)"
While you were using the
Delete unneeded files stored on the
error job store function to
machine.
store Normal Print jobs as
Reduce the number of pages to print.
Hold Print files, the maximum
page capacity was
exceeded.
Delete some of the files stored in the
Document Server or reduce the number
of pages that you want to send.
191
9. Troubleshooting
Message
"Job cancelled because
capture file could not be
stored: Exceeded max.
memory."
Cause
The hard disk became full
after a file was stored.
Solution
Delete the files stored in the Document
Server or reduce the file size to be sent.
"Job cancelled because
The maximum file capacity
capture file could not be
of the Document Server was
stored: Exceeded max. files." exceeded.
Delete the files stored in the Document
Server.
"Job cancelled because
capture file could not be
stored: Exceeded max
pages per file."
The maximum page
capacity of the Document
Server was exceeded.
Delete some of the files stored in the
Document Server or reduce the number
of pages that you want to send.
"The specified folder in
Document Server is locked.
Cannot store."
The specified folder is
locked.
Unlock the folder or specify another
folder number that can be used. For
details about locked folders, see
Security Guide.
When there is not enough free hard disk space
Message
Solution
"HDD Full"
When you were printing
with the PostScript 3 printer
driver, the hard disk
capacity for fonts and forms
was exceeded.
Delete unneeded forms or fonts
registered on the machine.
"HDD Full"
The hard disk became full
while you were printing a
Sample Print, Locked Print,
Hold Print, or Stored Print
file.
Delete unneeded files stored on the
machine.
The hard disk became full
while you were using the
error job store function to
store Normal Print jobs as
Hold Print files.
Delete unneeded files stored on the
machine.
"HDD is full. (Auto)"
192
Cause
Alternatively, reduce the data size of
the Sample Print, Locked Print, Hold
Print, or Stored Print file.
Alternatively, reduce the data size of
the Temporary Print file and/or the
Stored Print file.
Messages Displayed When You Use the Printer Function
When there is not enough memory
Message
"84: Error"
Cause
There is no work area
available for image
processing.
Solution
Decrease the number of files sent to the
machine.
When there is a problem with a parameter
Message
"86: Error"
Cause
Parameters of the control
code are invalid.
Solution
Check the print settings.
When the user lacks privileges to perform an operation
Message
Cause
Solution
"No response from the
server. Authentication has
failed."
A timeout occurred while
connection to the server was
being established for LDAP
authentication or Windows
Authentication.
Check the status of the server.
"Printing privileges have not
been set for this document."
You have no privileges to
print the PDF document you
tried to print.
Contact the owner of the document.
"You do not have a privilege
to use this function. This job
has been cancelled."
The entered login user name
or login password is not
correct.
Check that the user name and
password are correct.
"You do not have a privilege
to use this function. This job
has been cancelled."
The logged in user is not
allowed to use the selected
function.
For details about how to set
permissions, see Security Guide.
"You do not have a privilege
to use this function. This
operation has been
cancelled."
The logged in user does not
have the privileges to
register programs or change
the paper tray settings.
For details about how to set
permissions, see Security Guide.
193
9. Troubleshooting
When a user cannot be registered
Message
Cause
Solution
"Auto-registration of user
information has failed."
Automatic registration of
For details about automatic registration
information for LDAP
of user information, see Security
Authentication or Windows
Guide.
Authentication failed
because the Address Book is
full.
"Information for user
authentication is already
registered for another user."
The user name for LDAP was
already registered in a
different server with a
different ID, and a
duplication of the user name
occurred due to a switching
of domains (servers), and so
on.
For details about user authentication,
see Security Guide.
When other errors occur
Message
194
Cause
Solution
"85: Error"
The specified graphics
library is unavailable.
Check that the data is valid.
"98: Error"
The machine could not
access the hard disk
correctly.
Turn off the power, and then back on
again. If the message appears
frequently, contact your service
representative.
"99: Error"
This data cannot be printed.
The specified data is either
corrupt or it cannot be
printed from a memory
storage device using the
Direct printing function.
Check that the data is valid. For details
about the kinds of data that can be
printed from a memory storage device
using the Direct printing function, see
"Direct Printing from a Memory
Storage Device", Print.
Messages Displayed When You Use the Printer Function
Message
"Command Error"
Cause
An RPCS command error
occurred.
Solution
Check using the following procedure:
• Check if the communication
between the computer and the
machine is working correctly.
• Check if the correct printer driver
is being used.
• Check if the machine's memory
size is set correctly in the printer
driver.
• Check that the printer driver is the
most up-to-date version available.
"Compressed Data Error."
The printer detected corrupt
compressed data.
• Check the connection between
the computer and the printer.
• Check that the program you used
to compress the data is
functioning correctly.
"Data Storage Error"
You tried to print a Sample
Print, Locked Print, Hold
Print, or Stored Print file, or
to store a file in the
Document Server when the
hard disk was
malfunctioning.
Contact your service representative.
"Error has occurred."
A syntax error, etc.,
occurred.
Check that the PDF file is valid.
"Exceeded Max. Stored
Files"
While printing a Sample
Print, Locked Print, Hold
Print, or Stored Print file, the
maximum file capacity was
exceeded.
Delete unneeded files stored on the
machine.
"Exceeded Max. Stored
Pages"
While printing a Sample
Print, Locked Print, Hold
Print, or Stored Print file, the
maximum page capacity
was exceeded.
Delete unneeded files stored on the
machine.
Reduce the number of pages to print.
195
9. Troubleshooting
Message
Cause
Solution
"Failed to obtain file system." PDF direct printing could not
be performed because the
file system could not be
obtained.
Turn off the power, and then back on
again. If the message appears again,
contact your service representative.
"File system is full."
PDF file does not print out
because the capacity of the
file system is full.
Delete all unnecessary files from the
hard disk, or decrease the file size sent
to the machine.
"Folding Unit Error."
There is a problem with the
multi-folding unit.
Contact your service representative.
"I/O buffer overflow."
An input buffer overflow
occurred.
• In [Printer Features], under [Host
Interface], select [I/O Buffer],
and then set the maximum buffer
size to a larger value.
• Reduce the number of files being
sent to the machine.
A memory allocation error
occurred.
PCL 6
"Memory Retrieval Error"
A memory allocation error
occurred.
Turn off the power and then back on
again. If the message appears again,
replace the RAM. For details about
replacing the RAM, contact your
service representative.
"Paper Type Error"
The specified paper type
name is not set in the
machine.
Re-obtain the latest paper type
information set in the machine.
"Insufficient Memory"
If printing does not start, contact your service representative.
196
On the printer driver's [Detailed
Settings] tab, click [Print
Quality:Advanced] in "Menu:",
and then select [Raster] in the
"Vector/Raster:" list. In some
cases, it will take a long time to
complete a print job.
Messages Displayed When You Use the Printer Function
• The contents of errors may be printed on the Configuration Page. Check the Configuration Page in
conjunction with the error log. For details about how to print the Configuration Page, see "List / Test
Print", Print.
197
9. Troubleshooting
Messages Displayed When You Use the
Scanner Function
Messages Displayed on the Control Panel When You Use the Scanner Function
This section describes likely causes of and possible solutions for the error messages that appear on the
control panel. If a message not described here appears, act according to the message.
Message
Cause
"Cannot find the specified
path. Please check the
settings."
The destination computer
name or folder name is
invalid.
"Cannot find the specified
path. Please check the
settings."
An antivirus program or a
firewall is preventing the
machine from connecting to
your computer.
Solution
Check whether the computer name and
the folder name for the destination are
correct.
• Antivirus programs and firewalls
can prevent client computers from
establishing connection with this
machine.
• If you are using antivirus software,
add the program to the exclusion
list in the application settings. For
details about how to add
programs to the exclusion list, see
the antivirus software Help.
• To prevent a firewall from
blocking the connection, register
the machine's IP address in the
firewall's IP address exclusion
settings. For details about the
procedure for excluding an IP
address, see your operating
system's Help.
"Entered user code is not
correct. Please re-enter."
198
You have entered an
incorrect user code.
Check the authentication settings, and
then enter a correct user code.
Messages Displayed When You Use the Scanner Function
Message
Cause
Solution
"Exceeded max. number of
alphanumeric characters for
the path."
The maximum number of
specifiable alphanumeric
characters in a path has
been exceeded.
Check the maximum number of
characters which can be entered, and
then enter it again. For details about
the maximum enterable number of
characters, see "Values of Various Set
Items for Transmission/Storage
Function", Scan.
"Exceeded max. number of
alphanumeric characters."
The maximum enterable
number of alphanumeric
characters has been
exceeded.
Check the maximum number of
characters which can be entered, and
then enter it again. For details about
the maximum enterable number of
characters, see "Values of Various Set
Items for Transmission/Storage
Function", Scan.
"Exceeded the maximum
number of OCR jobs that
can be on standby for
storing, please wait. Try
again after storing of the
current job has completed."
The maximum allowable
number of jobs on standby
was exceeded because
large quantities of
documents were stored by
the OCR function.
Up to 100 jobs can be placed on
standby by the OCR function. Scan the
next document after the current jobs
have finished being stored.
"File types have been
automatically set for some
files because multiple files
were selected."
If there are selected stored
documents which cannot be
converted to a specified file
format, those documents are
automatically converted to a
convertible format before
they are transmitted.
For details about the file formats used
to transmit stored documents, see
"Sending a Stored File", Scan.
"Programmed. Cannot
program the destination(s)
that is not programmed in
the address book."
The destinations that were
selected while registered to
the program contain a folder
destination for which one of
the following destinations is
set:
WSD destinations and DSM
destinations cannot be registered to the
program because they cannot be
registered in the address book. For
manually entered destinations, register
the destinations in the address book,
and then try to register them to the
program again.
manually entered
destination, WSD
destination, or DSM
destination
199
9. Troubleshooting
Message
"Scanner journal is full.
Please check Scanner
Features."
Cause
"Print & Delete Scanner
Journal" in [Scanner
Features] is set to [Do not
Print: Disable Send], and
Scanner Journal is full.
Solution
Print or delete Scanner Journal. For
details about Scanner Features, see
"General Settings", Scan.
"The entered file name
The file name contains a
contains invalid character(s). character that cannot be
Enter the file name again
used.
using any of the following 1
byte characters. "0 to 9", "A
to Z", "a to z", ". - _""
Check the file name set at the time of
scanning. For details about characters
that can be used in file names, see
"Specifying the File Name", Scan.
"The entered file name
The file name contains a
contains invalid character(s). character that cannot be
Enter the file name again
used.
using any of the following 1
byte characters. "0 to 9", "A
to Z", "a to z", ". - _""
Check the file name specified at the
time of scanning. The file name
specified in the Sending Scan Files to
Folders function cannot contain the
following characters:
\/:*?"<>|
The file name cannot start or end with a
period ".".
200
"The program is recalled.
Cannot recall the
destination(s) for which
access privileges are
required."
The currently logged-in user
does not have permission to
view the destination that was
registered in the program.
For details about how to set
permissions, see Security Guide.
"The program is recalled.
Cannot recall the
destination(s) that is deleted
from the address book."
The destination stored in the
program could not be
recalled because it was
deleted from the address
book.
Enter the destination directly to send
data separately.
"The program is recalled.
Cannot recall the folder
destination(s) with protection
code(s)."
The folder destinations for
which the protection code
was set were registered in
the program.
A destination for which the protection
code is set cannot be recalled by the
program. Cancel the protection code
setting or send scanned files to the
destination separately.
Messages Displayed When You Use the Scanner Function
When documents cannot be scanned properly
Message
Cause
Solution
"All the pages are detected
as blank. No file was
created."
No PDF file was created
because all the pages of the
scanned original were
detected as blank when
[On] is specified for [Delete
Blank Page] in [OCR
Settings].
"Check original's
orientation."
Originals may sometimes not Change the orientation of the original,
be scanned depending on a and then scan the original again.
combination of items such as
the specified scaling factor
and document size.
"Exceeded max. data
capacity."
The scanned data exceeded
maximum data capacity.
Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at a high
resolution. For details about the settings
for the scanner function, see
"Relationship between Resolution and
Scan Size", Scan.
The scanned original
exceeded maximum data
capacity.
Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at a high
resolution. For details about the settings
for the scanner function, see
"Relationship between Resolution and
Scan Size", Scan.
The data being scanned is
too large for the scale ratio
specified in [Specify Size].
Reduce the resolution or [Specify Size]
value, and then scan the original
again.
"Check scanning resolution,
then press Start key again."
"Exceeded max. data
capacity."
"Check the scanning
resolution, then reset n
original(s)."
("n" in the message
represents a variable.)
"Exceeded max. data
capacity."
"Check the resolution and
the ratio and then press the
Start key again."
Check whether the original is set
upside down.
Change [OCR Scanned PDF: Blank
Page Sensitivity] in [Scanner Features]
to "Sensitivity Level 1".
201
9. Troubleshooting
Message
Cause
Solution
"Exceeded max. number of
files which can be used in
Document Server at the
same time."
The maximum number of
files that can be stored in the
Document Server has been
exceeded.
Check the files stored by the other
functions, and then delete unneeded
files. For details about how to delete
files, see "Deleting Stored Documents",
Copy/ Document Server.
"Not all of the image will be
scanned."
If the scaling factor specified
in "Specify Reproduction
Ratio" is too large, part of
the image may be lost.
Reduce the scaling factor in "Specify
Reproduction Ratio", and then try to
scan the original again.
Using "Specify Reproduction
Ratio" to scale down a large
document may cause part of
the image to be lost.
Specify a large size in [Specify Size],
and then scan the original again.
The data being scanned is
too small for the scale ratio
specified in [Specify Size].
Specify a higher resolution or a large
size in [Specify Size], and then scan
the original again.
"Check the ratio and then
press the Start key again."
"Not all of the image will be
scanned."
"Check the ratio and then
press the Start key again."
"The size of the scanned
data is too small."
"Check the resolution and
the ratio and then press the
Start key again."
202
If displaying the entire image is not
necessary, press the [Start] key to start
scanning with the current scaling
factor.
If displaying the entire image is not
necessary, press the [Start] key to start
scanning with the current scaling
factor.
Messages Displayed When You Use the Scanner Function
When documents cannot be scanned because the memory is full
Message
"Memory is full. Cannot
scan. The scanned data will
be deleted."
Cause
Because of insufficient hard
disk space, the first page
could not be scanned.
Solution
Try one of the following measures:
• Wait for a while, and then retry
the scan operation.
• Reduce the scan area or scanning
resolution. For details about
changing scan area and scanning
resolution, see "Scan Settings" of
Various Scan Settings, Scan.
• Delete unneeded stored files. For
details about how to delete stored
files, see "Deleting a Stored File",
Scan.
"Memory is full. Do you
want to store scanned file?"
Because there is not enough Specify whether or not to use the data.
free hard disk space in the
machine for storing in the
Document Server, only some
of the pages could be
scanned.
"Memory is full. Scanning
has been cancelled. Press
[Send] to send the scanned
data, or press [Cancel] to
delete."
Because there is not enough
free hard disk space in the
machine for sending by email while data is being
stored in the Document
Server, only some of the
pages could be scanned.
Specify whether or not to use the data.
203
9. Troubleshooting
When data transmission fails
Message
Cause
"Authentication with the
The entered user name or
destination has failed. Check password was invalid.
settings. To check the current
status, press [Scanned Files
Status]."
Solution
• Check that the user name and
password are correct.
• Check that the ID and password
for the destination folder are
correct.
• A password of 128 or more
characters may not be
recognized.
204
"Exceeded max. email size.
Sending email has been
cancelled. Check [Max.
Email Size] in Scanner
Features."
The file size per page has
reached the maximum email size specified in
[Scanner Features].
Change the scanner features settings
as follows:
"Sending the data has
failed. The data will be
resent later."
A network error has
occurred and a file was not
sent correctly.
"Transmission has failed.
Insufficient memory in the
destination hard disk. To
check the current status,
press [Scanned Files
Status]."
Transmission has failed.
Allocate sufficient space.
There was not enough free
space on the hard disk of the
SMTP server, FTP server, or
client computer at the
destination.
"Transmission has failed. To
check the current status,
press [Scanned Files
Status]."
While a file was being sent,
a network error occurred
and the file could not be sent
correctly.
• Increase the e-mail size limit in
[Max. Email Size].
• Change the [Divide & Send
Email] setting to [Yes (per Page)]
or [Yes (per Max. Size)]. For
details about these settings, see
"Send Settings", Scan.
Wait until sending is retried
automatically after the preset interval. If
sending fails again, contact your
administrator.
If the same message appears again
after scanning again, the cause could
be a mixed network, or network
settings were changed during WSD
scanner transmission. For details about
network error, contact your
administrator.
Messages Displayed When You Use the Scanner Function
When data cannot be sent because a currently used file is selected
Message
Cause
Solution
"Selected file is currently in
use. File name cannot be
changed."
You cannot change the
name of a file whose status
is "Waiting...".
Cancel transmission ("Waiting..." status
cleared), and then change the file
name.
"Selected file is currently in
use. Password cannot be
changed."
You cannot change the
password of a file whose
status is "Waiting...".
Cancel transmission ("Waiting..." status
cleared), and then change the
password.
"Selected file is currently in
use. User name cannot be
changed."
You cannot change the
sender's name whose status
is "Waiting...".
Cancel transmission ("Waiting..." status
cleared), and then change the user
name.
"Some of selected files are
currently in use. They could
not be deleted."
You cannot delete a file
which is waiting to be
transmitted ("Waiting..."
status displayed).
Cancel transmission ("Waiting..." status
cleared), and then delete the file.
When data cannot be sent because there are too many documents or pages
Message
Cause
Solution
"Exceeded max. number of
pages per file. Do you want
to store the scanned pages
as 1 file?"
The file being stored has
Specify whether to store the data or
exceeded the maximum
not. Scan the pages that were not
number of pages for one file. scanned, and then store them as a new
file. For details about storing files, see
"Storing and Saving the Scanned
Documents", Scan.
"Exceeded max. number of
stored files. Cannot send the
scanned data as capturing
files is unavailable."
Too many files are waiting to Try again after they have been sent.
be sent.
"Exceeded max. page
capacity per file. Press
[Send] to send the scanned
data, or press [Cancel] to
delete."
The number of scanned
pages exceeded the
maximum page capacity.
Specify whether to send the data that
has already been scanned.
205
9. Troubleshooting
Message
"Exceeded maximum
number of file to store.
Delete all unnecessary files."
Cause
Solution
Too many files are waiting to Try again after they have been sent.
be sent.
When the WSD scanner function cannot be used
Message
"Cannot communicate with
PC. Contact the
administrator."
Cause
WSD (Device) protocol or
WSD (Scanner) protocol is
disabled.
For details about how to enable or
disable the WSD protocol, see Security
Guide.
"Cannot start scanning
Scan Profile is not set on the
because communication was client computer.
failed."
Set Scan Profile. For details about how
to do this, see "Creating a New Scan
Profile", Scan.
"Cannot start scanning
The [Take no action] setting
because communication was has been selected on the
failed."
client computer, forcing the
client computer to remain
inactive when it receives
scan data.
Open scanner properties, click the
[Events] tab, and then select [Start this
program] as the computer's response
when it receives scan data. For details,
see your operating system's Help.
"Cannot start scanning.
Check the setting(s) on the
PC."
The Scan Profile might be
incorrectly configured.
Check the Scan Profile configuration.
"Could not send the data
because the PC timed out
before it was sent."
A time out occurred when
WSD Scanner was used.
Time outs occur when too
much time passes between
scanning an original and
sending its data. The
followings are likely causes
of time outs:
• Too many originals per
set.
• Misfed originals.
• Transmission of other
jobs.
206
Solution
• Reduce the number of originals,
and then scan again.
• Remove any misfed original, and
then scan again.
• Use Scanner Journal to check
there are no jobs awaiting
transmission, and then scan
again.
Messages Displayed When You Use the Scanner Function
When documents cannot be stored on a memory storage device
Message
Cause
Solution
"Cannot write on the
memory storage device
because remaining free
space is insufficient."
The memory storage device
is full and scan data cannot
be saved. Even if the
memory storage device
appears to have sufficient
free space, data might not
be saved if the maximum
number of files that can be
saved is exceeded.
• Replace the memory storage
device.
"Cannot write on the
memory storage device
because the device is writeprotected."
The memory storage device
is write-protected.
Unlock the write-protection on the
memory storage device.
"Cannot write on the
memory storage device.
Check the memory storage
device and machine
settings."
The memory storage device
is faulty, or the file name
contains a character that
cannot be used.
• Check to see if the memory
storage device is defective.
• If the document is scanned as
single-page or divided into
multiple pages, data already
written to the memory storage
device is saved as is. Replace the
memory storage device, and then
press [Retry] to save the
remaining data, or press [Cancel]
to redo the scan.
• Check the memory storage
device. It might be unformatted,
or its format might be
incompatible with this machine.
• Check the file name set at the time
of scanning. For details about the
characters that can be used in file
names, see "Specifying the File
Name", Scan.
"Exceeded max. page
capacity per file. Press
[Write] to write the scanned
data to the memory storage
device, or press [Cancel] to
delete."
The scan could not be
completed because the
maximum number of pages
that can be scanned by this
machine was exceeded
during the scanned data
was written to the memory
storage device.
Reduce the number of documents to be
written to the memory storage device,
and then try again.
207
9. Troubleshooting
Message
"Memory is full. Press [Write]
to write the current scanned
data to the memory storage
device, or press [Cancel] to
delete."
Cause
The scan could not be
completed because there
was insufficient hard disk
memory when the scanned
data was saved to the
memory storage device.
Solution
Specify whether or not to save the
scanned document to the memory
storage device.
Messages Displayed on the Client Computer
This section describes likely causes of and possible solutions for the main error messages displayed on
the client computer when you use the TWAIN driver. If a message not described here appears, follow
the instruction.
Message
208
Cause
Solution
"Any of Login User Name,
Login Password or Driver
Encryption Key is incorrect."
The entered login user
name, password, or driver
encryption key was invalid.
Check your login user name, login
password, or driver encryption key,
and then enter them correctly. For
details about login user name, login
password, and driver encryption key,
see Security Guide.
"Authentication succeeded.
However, the access
privileges for scanner
function has been denied."
The logged in user name
does not have permissions
for scanner function.
For details about how to set
permissions, see Security Guide.
"Cannot add any more
scanning mode."
The maximum number of
registrable scan modes has
been exceeded.
The maximum number of modes that
can be stored is 100. Delete unneeded
modes.
"Cannot detect the paper
size of the original. Specify
the scanning size."
The set original was
misaligned.
• Place the original correctly.
• Specify the scan size.
• When placing an original directly
on the exposure glass, the lifting/
lowering action of the ADF
triggers the automatic original
size detection process. Lift the
ADF 30 degrees or more.
Messages Displayed When You Use the Scanner Function
Message
Cause
"Cannot specify any more
scanning area."
The maximum number of
registrable scan modes has
been exceeded.
"Clear Misfeed(s) in ADF."
A paper misfeed has
occurred inside the ADF.
Solution
The maximum number of scanning
areas that can be stored is 100. Delete
unneeded scanning areas.
• Remove the jammed originals,
and then insert them again. For
details about jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
• When a misfeed occurs, replace
the jammed originals.
• Check whether the originals are
suitable to be scanned by the
machine.
"Error has occurred in the
scanner driver."
An error has occurred in the
driver.
• Check whether the network cable
is connected correctly to the client
computer.
• Check whether the Ethernet board
of the client computer is
recognized correctly by
Windows.
• Check whether the client
computer can use the TCP/IP
protocol.
"Error has occurred in the
scanner."
The application-specified
scan conditions have
exceeded the setting range
of the machine.
Check whether the scanning settings
made with the application exceed the
setting range of the machine.
"Fatal error has occurred in
the scanner."
An unrecoverable machine
error has occurred.
An unrecoverable machine error has
occurred. Contact your service
representative.
"Insufficient memory. Close
all other applications, then
restart scanning."
Memory is insufficient.
• Close all the unnecessary
applications running on the client
computer.
• Uninstall the TWAIN driver, and
then reinstall it after restarting the
computer.
209
9. Troubleshooting
Message
Cause
"Insufficient memory. Reduce Scanner memory is
the scanning area."
insufficient.
Solution
• Reset the scan size.
• Lower the resolution.
• Set with no compression. For
details about the settings, see
TWAIN driver Help.
The problem may be due to the
following:
• Scanning cannot be performed if
large values are set for brightness
when halftone or high resolution is
used. For details about the
relationship between scan
settings, see "Relationship
between Resolution and Scan
Size", Scan.
• If a misfeed occurs, you might not
scan an original. Remove the
misfeed, and then scan the
original again.
"Invalid Winsock version.
Please use version 1.1 or
higher."
You are using an invalid
version of Winsock.
"No response from the
scanner."
The machine or client
computer is not connected to
the network correctly.
Install the operating system of the
computer or copy Winsock from the
operating system CD-ROM.
• Check whether the machine or
client computer is connected to
the network correctly.
• Disable the client computer's own
firewall. For details about firewall,
see Windows Help.
"No response from the
scanner."
210
The network is crowded.
Wait for a while, and then connect to
the network again.
Messages Displayed When You Use the Scanner Function
Message
"Scanner is in use for other
function. Please wait."
Cause
A function of the machine
other than the Scanner
function is being used such
as the Copier function.
Solution
• Wait for a while, and then
connect to the network again.
• Cancel the job that is being
processed. Press the [Stop] key.
Follow the instructions in the
message that appears and exit
the function that is running.
"Scanner is not available on
the specified device."
The TWAIN scanner function Contact your service representative.
cannot be used on this
machine.
"Scanner is not ready.
Check the scanner and the
options."
The ADF cover is open.
Check whether the ADF cover is
closed.
"The name is already in use.
Check the registered
names."
You tried to register a name
that is already in use.
Use another name.
When there is a problem connecting to the scanner
Message
Cause
Solution
"Cannot connect to the
scanner. Check the network
Access Mask settings in User
Tools."
An access mask is set.
For details about an access mask,
contact your administrator.
"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
The main power of the
previously used scanner is
not set to "On".
Check whether the main power of the
scanner used for the previous scan is
turned on.
("XXX" and "YYY" indicate
scanner names.)
211
9. Troubleshooting
Message
"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
Cause
The machine is not
connected to the network
correctly.
("XXX" and "YYY" indicate
scanner names.)
Solution
• Check that the previously used
scanner is connected to the
network correctly.
• Cancel the personal firewall of
the client computer. For details
about firewall, see Windows
Help.
• Use an application such as telnet
to make sure SNMPv1 or
SNMPv2 is set as the machine's
protocol. For details about how to
check this, see "Remote
Maintenance Using telnet",
Connecting the Machine/ System
Settings.
• Select the scanner used for the
previous scan.
"Communication error has
occurred on the network."
A communication error has
occurred on the network.
Check whether the client computer can
use the TCP/IP protocol.
"Scanner is not available.
Check the scanner
connection status."
The machine's power is off.
Turn on the power.
"Scanner is not available.
Check the scanner
connection status."
The machine is not
connected to the network
correctly.
• Check whether the machine is
connected to the network
correctly.
• Cancel the personal firewall
function of the client computer.
For details about firewall, see
Windows Help.
• Use an application such as telnet
to make sure SNMPv1 or
SNMPv2 is set as the machine's
protocol. For details about how to
check this, see "Remote
Maintenance Using telnet",
Connecting the Machine/ System
Settings.
212
Messages Displayed When You Use the Scanner Function
Message
"Scanner is not available.
Check the scanner
connection status."
Cause
Network communication is
not available because the
machine's IP address could
not be obtained from the
host name. If only "IPv6" is
set to [Active], the IPv6
address might not be
obtained.
Solution
• Check whether the machine's host
name is specified in the Network
Connection Tool. For the WIA
driver, check the [Network
Connection] tab in the properties.
• Use Web Image Monitor to set
"LLMNR" of "IPv6" to [Active].
213
9. Troubleshooting
When Other Messages Appear
Message
Cause
"Clean the scanning glass.
(Located next to the
exposure glass.)"
The scanning glass or guide
plate of the ADF is dirty.
"Following output tray is full.
Remove paper."
The output tray is full.
Solution
Clean the scanning glass or guide
plate. See "Maintaining Your
Machine", Maintenance and
Specifications.
• Remove paper from the output
tray to resume printing. If paper is
delivered to the finisher shift tray
and you want to prevent paper
from falling off the tray, press the
[Stop] key to suspend printing,
and then remove the paper. Press
[Continue] on the display panel to
resume printing.
• When using the multi-folding unit,
the number of sheets per paper
stack depends on the paper type
and fold type.
"Internal cooling fan is
active."
"Self checking..."
214
Large print runs will cause
the machine's interior to heat
up, triggering the cooling
fan.
The fan will emit noise, but this is
normal and the machine will be
operable while the fan is running.
The machine is performing
image adjustment
operations.
The machine may perform periodic
maintenance during operations. The
frequency and duration of
maintenance depends on the humidity,
temperature, and printing factors such
as number of prints, paper size, and
paper type. Wait for the machine to
resume operation.
The amount of paper that can be
printed and the total operation time
until the fan starts running depends on
the temperature of the location at
which the machine is installed.
When Other Messages Appear
When There Is a Problem Scanning or Storing Originals
Message
Cause
"Cannot detect original size.
Select scan size."
The machine failed to detect
the size of the original.
Solution
• Place the original correctly.
• Specify the scan size, and then
place the originals again.
• When placing an original directly
on the exposure glass, the lifting/
lowering action of the ADF
triggers the automatic original
size detection process. Lift the
ADF 30 degrees or more.
"Captured file exceeded
max. number of pages per
file. Cannot send the
scanned data."
The maximum number of
pages per file has been
exceeded.
Reduce the number of pages in the
transmitted file, and then resend the
file. For details about the maximum
number of pages per file, see "Storage
Function", Scan.
"Original(s) is being
scanned for a different
function."
Another function of the
machine is being used.
Cancel the job in progress. Press [Exit],
and then press the [Stop] key. Follow
the instructions in the message that
appears and exit the function that is
running.
When the Home Screen Cannot Be Edited
Message
Cause
Solution
"The image data size is not
valid. See the manual for
required data."
The image data size is not
valid.
For details about file size for shortcut
image, see "Displaying an Image on
the [Home] Screen", Convenient
Functions.
"The format of the image
data is not valid. See the
manual for required data."
The file format of the shortcut
image to be added is not
supported.
The file format of shortcut images to be
added must be PNG. Specify the
image again.
215
9. Troubleshooting
When the Address Book Is Updated
Message
"Updating the destination list
has failed. Try again?"
Cause
A network error has
occurred.
Solution
• Check whether the server is
connected.
• Antivirus programs and firewalls
can prevent client computers from
establishing connection with this
machine.
• If you are using antivirus software,
add the program to the exclusion
list in the application settings. For
details about how to add
programs to the exclusion list, see
the antivirus software Help.
• To prevent a firewall from
blocking the connection, register
the machine's IP address in the
firewall's IP address exclusion
settings. For details about the
procedure for excluding an IP
address, see your operating
system's Help.
216
"Updating the destination
list... Please wait. Specified
destination(s) or sender's
name has been cleared."
The destination list is being
updated from the network
using Web Image Monitor.
Wait until the message disappears. Do
not turn off the power while this
message is displayed. Depending on
the number of destinations to be
updated, there may be some delay
before operation is resumed.
Operation is not possible while this
message is displayed.
"Updating the destination
list... Please wait. Specified
destination(s) or sender's
name has been cleared."
A specified destination or
sender's name was cleared
when the destination list in
the delivery server was
updated.
Specify the destination or sender's
name again.
When Other Messages Appear
When Data Cannot Be Sent Due to a Problem with the Destination
Message
Cause
Solution
"Some invalid destination(s)
contained. Do you want to
select only valid
destination(s)?"
The specified group contains In the message that appears at each
either an e-mail destination
transmission, press [Select].
and/or folder destination
that is not supported by the
specified transmission
method.
"SMTP authentication email
address and administrator
email address mismatch."
The SMTP authentication email address and the
administrator's e-mail
address do not match.
For details about how to set SMTP
authentication, see "File Transfer",
Connecting the Machine/ System
Settings.
When the Machine Cannot Be Operated Due to a Problem with the User
Certificate
Message
Cause
Solution
"The destination cannot be
selected because its
encryption certificate is not
currently valid."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see Security
Guide.
"The group destination
cannot be selected because
it contains a destination with
a encryption certificate that
is not currently valid."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see Security
Guide.
"Transmission cannot be
performed because the
encryption certificate is not
currently valid."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see Security
Guide.
217
9. Troubleshooting
Message
"XXX cannot be YYY
because the device
certificate used for the S/
MIME signature is not
currently valid."
Cause
Solution
The device certificate (S/
MIME) has expired.
A new device certificate (S/MIME)
must be installed. For details about
how to install a device certificate (S/
MIME), see Security Guide.
There is no device certificate
(S/MIME), or the certificate
is invalid.
For details about the device certificate
(S/MIME), see Security Guide.
The device certificate (PDF
with digital signature or
PDF/A with digital
signature) has expired.
A new device certificate (PDF with
digital signature or PDF/A with digital
signature) must be installed. For details
about how to install a device certificate
(PDF with digital signature or PDF/A
with digital signature), see Security
Guide.
There is no device certificate
(PDF with digital signature or
PDF/A with digital
signature), or the certificate
is invalid.
A new device certificate (PDF with
digital signature or PDF/A with digital
signature) must be installed. For details
about how to install a device certificate
(PDF with digital signature or PDF/A
with digital signature), see Security
Guide.
(XXX and YYY indicate the
user action.)
"XXX cannot be YYY
because there is a problem
with the device certificate
used for the S/MIME
signature. Check the device
certificate."
(XXX and YYY indicate the
user action.)
"XXX cannot be YYY
because the Digital
Signature's device certificate
is not currently valid."
(XXX and YYY indicate the
user action.)
"XXX cannot be YYY
because there is a problem
with the Digital Signature's
device certificate. Check the
device certificate."
(XXX and YYY indicate the
user action.)
• If an e-mail cannot be sent and a message appears which states that there is a problem with the
device certificate or user certificate, a new certificate must be installed. For details about how to
install a new certificate, see Security Guide.
218
When Other Messages Appear
When Problems Occur While Logging In
Message
Cause
Solution
"Authentication has failed."
The entered login user name
or login password is not
correct.
For details about the correct login user
name and login password, see
Security Guide.
"Authentication has failed."
The machine cannot perform
authentication.
For details about authentication, see
Security Guide.
When the User Lacks Privileges to Perform an Operation
Message
Cause
Solution
"You do not have the
privileges to use this
function."
The logged in user name
does not have permissions
for the selected function.
For details about how to set
permissions, see Security Guide.
"The selected file(s)
contained file(s) without
access privileges. Only
file(s) with access privileges
will be deleted."
You have tried to delete files
without the permission to do
so.
To check your access permission for
stored documents, or to delete a
document you do not have permission
to delete, see Security Guide.
When the LDAP Server Cannot Be Used
Message
"Connection with LDAP
server has failed. Check the
server status."
Cause
A network error has
occurred and connection
has failed.
Solution
Try the operation again. If the message
is still displayed, the network may be
busy.
Check the settings for LDAP server in
[System Settings]. For details about
settings for LDAP server, see
"Programming the LDAP server",
Connecting the Machine/ System
Settings.
219
9. Troubleshooting
Message
"Exceeded time limit for
LDAP server search. Check
the server status."
Cause
A network error has
occurred and connection
has failed.
Solution
• Try the operation again. If the
message is still displayed, the
network may be busy.
• Check that the correct settings for
LDAP server are listed in
[Administrator Tools] of [System
Settings]. For details about LDAP
server, see "Programming the
LDAP server", Connecting the
Machine/ System Settings.
"LDAP server authentication
has failed. Check the
settings."
220
A network error has
occurred and connection
has failed.
Configure settings correctly for the user
name and the password for LDAP
server authentication.
10. Information for This Machine
This chapter describes environmental precautions and regulations.
Information on Environmental Regulations
ENERGY STAR Program
ENERGY STAR® Program Requirements for Imaging Equipment
This company is a participant in the ENERGY STAR® Program.
This machine is compliant with the regulations specified by the
ENERGY STAR® Program.
The ENERGY STAR® Program Requirements for Imaging Equipment encourage energy conservation
by promoting energy efficient computers and other office equipment.
The program backs the development and dissemination of products that feature energy saving
functions.
It is an open program in which manufacturers participate voluntarily.
Targeted products are computers, monitors, printers, facsimiles, copiers, scanners, and multi-function
devices. Energy Star standards and logos are internationally uniform.
• For details about the "default delay time", see page 221 "Energy Saving Functions".
Energy Saving Functions
To reduce its power consumption, this machine has the following functions:
Low Power mode
• If this machine remains idle for a specified period, it automatically reduces its electrical
consumption.
221
10. Information for This Machine
• The default period the machine waits before entering Low Power mode is 15 minutes. This
default time can be changed.
Sleep mode
• If this machine remains idle for a specified period or when the [Energy Saver] key is pressed, it
enters Sleep mode to further reduce its electrical consumption.
• The default delay time the machine waits before entering Sleep mode is 60 minutes. This
default time can be changed.
• The machine can print jobs from computers while in Sleep mode.
Specification
Type 1
Type 2
Type 3
Type 4
Reduced electrical
consumption in Low Power
mode *1
293 W
293 W
293 W
293 W
Time of switch into Low
Power mode
15 minutes
15 minutes
15 minutes
15 minutes
Time of switch out from
Low Power mode *1
26 seconds
26 seconds
26 seconds
26 seconds
Reduced electrical
consumption in Sleep
mode *1
2.0 W
2.0 W
2.0 W
2.0 W
Time of switch into Sleep
mode
60 minutes
60 minutes
60 minutes
60 minutes
Time of switch out from
Sleep mode *1
298 seconds
298 seconds
298 seconds
298 seconds
Duplex Function *2
Standard
Standard
Standard
Standard
*1 The time it takes to switch out from energy saving functions and electrical consumption may differ
depending on the conditions and environment of the machine.
*2 Achieves ENERGY STAR energy savings; product fully qualifies when packaged with (or used with) a
duplex tray and the duplex function is enabled as an option.
• Specifications can vary depending on which options are installed on the machine.
• For details about how to change the default interval, see "Timer Settings", Connecting the
Machine/ System Settings.
222
Information on Environmental Regulations
• The machine enters sleep mode directly in the following situations:
• Low Power Mode Timer and Sleep Mode Timer are set to the same time
• Sleep Mode Timer is set to a shorter time than Low Power Mode Timer
• Depending on which embedded software application is installed on it, the machine might take
longer than indicated to enter Sleep mode.
User Information on Electrical and Electronic Equipment
Europe)
(mainly
Users in the countries where this symbol shown in this section has been specified in
national law on collection and treatment of E-waste
Our Products contain high quality components and are designed to facilitate recycling.
Our products or product packaging are marked with the symbol below.
The symbol indicates that the product must not be treated as municipal waste. It must be disposed of
separately via the appropriate return and collection systems available. By following these instructions
you ensure that this product is treated correctly and help to reduce potential impacts on the environment
and human health, which could otherwise result from inappropriate handling. Recycling of products
helps to conserve natural resources and protect the environment.
For more detailed information on collection and recycling systems for this product, please contact the
shop where you purchased it, your local dealer or sales/service representatives.
All Other Users
If you wish to discard this product, please contact your local authorities, the shop where you bought this
product, your local dealer or sales/service representatives.
223
10. Information for This Machine
Note for the Battery and/or Accumulator Symbol (For EU Countries Only)
(mainly Europe)
In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II,
the above symbol is printed on batteries and accumulators.
This symbol means that in the European Union, used batteries and accumulators should be disposed of
separately from your household waste.
In the EU, there are separate collection systems for not only used electrical and electronic products but
also batteries and accumulators.
Please dispose of them correctly at your local community waste collection/recycling centre.
Environmental Advice for Users
(mainly Europe)
Users in the EU, Switzerland and Norway
Consumables yield
Please refer to either the User's Manual for this information or the packaging of the consumable.
Recycled paper
The machine can use recycled paper which is produced in accordance with European standard
EN 12281:2002 or DIN 19309. For products using EP printing technology, the machine can print
on 64 g/m2 paper, which contains less raw materials and represents a significant resource
reduction.
Duplex printing (if applicable)
Duplex printing enables both sides of a sheet of paper to be used. This saves paper and reduces
the size of printed documents so that fewer sheets are used. We recommend that this feature is
enabled whenever you print.
Toner and ink cartridge return program
Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with
local regulations.
For details about the return program, please refer to the Web page below or consult your service
person.
https://www.ricoh-return.com/
224
Information on Environmental Regulations
Energy efficiency
The amount of electricity a machine consumes depends as much on its specifications as it does on
the way you use it. The machine is designed to allow you to reduce electricity costs by switching to
Ready mode after it prints the last page. If required, it can immediately print again from this mode.
If no additional prints are required and a specified period of time passes, the device switches to an
energy saving mode.
In these modes, the machine consumes less power (watts). If the machine is to print again, it needs
a little longer to return from an energy saving mode than from Ready mode.
For maximum energy savings, we recommend that the default setting for power management is
used.
Products that comply with the Energy Star requirement are always energy efficient.
Notes to Users in the State of California (Notes to Users in USA)
(mainly North America)
Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/
perchlorate
225
10. Information for This Machine
226
INDEX
A
A3/11 × 17 tray unit................................... 30, 109
AC power switch................................................... 24
Address Book............... 11, 86, 88, 89, 92, 94, 216
ADF.................................................................. 23, 51
ADF's extender...................................................... 25
Adjustment Settings for Operators..................... 159
Attention light...................................................25, 26
Authentication screen............................................ 49
Auto document feeder............................................. 8
Auto Reduce / Enlarge.................................. 14, 55
B
Banner sheet tray of multi bypass tray (Tray A).. 30
Banner sheet tray of two-tray wide LCT...............30
Basic procedure.................... 53, 75, 83, 91, 95, 99
Beeping pattern................................................... 167
Booklet................................................................... 14
Booklet finisher...................................................... 29
Bridge unit of two-tray wide LCT.......................... 30
Buffer pass unit.................................................. 8, 30
C
Changing the display language.......................... 34
Changing the number of sets................................ 70
Check Status key...........................................33, 165
Checking a stored file........................................... 96
Clear key................................................................ 33
Combine...................................................... 9, 14, 61
Combine printing................................................... 77
Computer............................................................. 208
Control panel.................................................. 24, 31
Copier.................................................................... 53
Copy orientation....................................................59
Copy/Document Server..................................... 177
Counter key............................................................32
Creating a shared folder...................................... 84
Custom paper...................................................... 149
Custom size paper.................................................66
D
Data In indicator.................................................... 33
Decurl unit.......................................................... 8, 30
Destination........................................................... 217
Display panel......................................................... 31
Distributed scan management.............................. 19
Document Server.......... 10, 16, 72, 81, 82, 99, 101
DSM....................................................................... 19
Duplex......................................................... 9, 14, 57
E
E-mail address................................................. 92, 94
E-mail destination............................................ 92, 94
Earth leakage breaker.......................................... 26
Edit Custom Paper............................. 149, 150, 153
Embedding text information..................................17
Energy Saver key.................................................. 32
Energy saving functions...................................... 221
ENERGY STAR program.....................................221
Enter key................................................................. 32
Envelope........................................... 68, 69, 79, 147
Environmental advice for users.......................... 224
Error log............................................................... 185
Error report.......................................................... 185
Exposure glass................................................ 24, 51
External options..................................................... 29
F
Fanning the paper............................................... 106
File type.................................................................. 97
Finisher................................................................... 30
Folder destination.............................. 86, 88, 89, 90
Frequently-used settings........................................ 11
Front left cover....................................................... 24
Front lower left cover.............................................24
Front right cover.....................................................24
Front upper right cover..........................................24
Function keys......................................................... 33
H
High capacity stacker....................................... 8, 29
Hold Print................................................................15
Home key............................................................... 33
Home screen...........................................13, 35, 215
How to Read the Manuals...................................... 6
227
I
O
Icon............................................................ 35, 37, 38
Indicator............................................................... 165
Information on environmental regulations.........221
Information screen................................................... 9
Initial settings.......................................................... 12
Interposer.................................................. 8, 30, 117
Interposer of the perfect binder..........................118
Interrupt key........................................................... 32
OCR unit................................................................. 17
One-sided combine.............................................. 62
Options................................................................... 29
Orientation-fixed paper......................................120
Original orientation........................................ 57, 59
L
Language key........................................................ 32
LDAP Server......................................................... 219
Loading cover sheets.......................................... 118
Loading paper........ 105, 107, 109, 110, 112, 114,
115, 117, 120
Loading tab stock....................................... 111, 114
Locked Print............................................................ 15
Logging in............................................................ 219
Logging in the machine......................................... 49
Logging out the machine.......................................50
Login/Logout key.................................................. 32
M
Magazine.............................................................. 14
Main power indicator........................................... 32
Main power switch......................................... 23, 47
Managing documents........................................... 82
Media access lamp............................................... 33
Media slots............................................................ 33
Message......... 168, 177, 182, 185, 186, 188, 191,
192, 193, 194, 198, 201, 203, 204, 205, 206,
207, 208, 211, 214, 215, 216, 217, 219
Model-Specific Information.................................... 7
Multi bypass attachment kit.................................. 30
Multi bypass tray (Tray A). 8, 30, 66, 68, 112, 114
Multi-folding unit............................................... 8, 30
N
Note for the battery and/or accumulator symbol..
.............................................................................. 224
Notes to users in the state of California.............225
Number keys..........................................................33
228
P
Paper capacity.................................................... 124
Paper Setting key...................................................32
Paper size............................................................ 124
Paper thickness.................................................... 124
Paper type............................................................124
PCL 6............................................ 73, 75, 76, 77, 79
Perfect binder.................................................... 8, 30
Placing originals.................................................... 51
Preventing information leakage........................... 18
Preventing unauthorized copying........................ 20
Printer 75, 182, 185, 186, 188, 191, 192, 193, 194
Printer driver properties.........................................74
Problem....................................................... 168, 215
Program........................................................... 41, 43
Program key........................................................... 32
Q
Quick Install........................................................... 73
R
Recommended paper......................................... 124
Reduce my costs...................................................... 9
Region A................................................................... 7
Region B................................................................... 7
Registering destinations.........................................11
Reset key................................................................ 31
Ring binder........................................................ 8, 29
Running out of toner............................................ 158
S
Sample Copy key.................................................. 32
Sample Print........................................................... 15
Scan Settings..........................................................98
Scan to E-mail........................................................ 91
Scan to Folder................................................. 17, 83
Scanner........ 83, 91, 95, 198, 201, 203, 204, 205,
206, 207, 211
Screen brightness slider........................................ 33
Searching by what you want to do........................ 9
Sending scan files........................................... 10, 17
Shared folder......................................................... 84
Shortcut icon............................................. 35, 37, 38
Simple Screen key................................................. 32
SMB folder................................................ 86, 88, 89
Sort......................................................................... 70
Standard printing...................................................75
Start key................................................................. 32
Status icon............................................................ 163
Stop key................................................................. 32
Stored documents............................................... 101
Stored Print............................................................. 15
Storing data..................................................... 72, 99
Storing documents................................................. 81
Storing scan files.................................................... 95
Symbols.................................................................... 6
User Tools key....................................................... 32
Using scanned files on the computer................... 10
V
Vents....................................................................... 26
W
Web Image Monitor.................................... 19, 103
What you can do with this machine.....................13
Wide large capacity tray......... 8, 30, 69, 114, 115
Wide LCT................................... 8, 30, 69, 114, 115
T
Tab sheet holder...................................................... 8
Three-tray wide large capacity tray.............. 8, 114
Three-tray wide LCT.......................................... 8, 30
Toner.................................................................... 156
Top screen.............................................................. 35
Tray 1............................................................ 24, 107
Tray 2.................................................... 24, 110, 111
Trimmer.............................................................. 8, 29
Turning off the power............................................ 47
Turning on the power............................................ 47
Two-sided combine............................................... 63
Two-sided paper................................................. 120
Two-sided printing................................................. 76
Two-tray wide large capacity tray................ 8, 115
Two-tray wide LCT............................................ 8, 30
U
Used toner........................................................... 158
User certificate..................................................... 217
User Code Authentication.....................................49
User information on electrical and electronic
equipment............................................................ 223
229
MEMO
230
MEMO
231
MEMO
232
EN GB
EN US
EN AU
D195-7513
© 2014
EN GB
EN US
EN AU
D195-7513
Download PDF
Similar pages