CP-D90DW-SL - Silverlab Solutions GmbH

DIGITAL COLOR PRINTER
MODEL
CP-D90DW-SL
OPERATION MANUAL
THIS OPERATION MANUAL IS IMPORTANT
TO YOU.
PLEASE READ IT BEFORE USING YOUR
DIGITAL COLOR PRINTER.
WARNING :
Use the included AC power cord so as not to interfere with radio and television reception.
If you use other cables, it may cause interference with radio and television reception.
PRECAUTIONS
CAUTION
FEATURES
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN
OR MOISTURE.
WARNING:
CAUTION : TO REDUCE THE RISK OF ELECTRIC
SHOCK, DO NOT REMOVE COVER (OR BACK)
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
The exclamation point within an equilateral triangle is intended to alert the user to
the presence of important operating and maintenance (servicing) instructions in the
literature accompanying the appliance.
The “Electro Static Discharge (ESD) warning” symbol indicates that trouble (including
equipment malfunction) due to static electricity may occur in certain conditions.
The “OFF/ON” symbol indicates connection to or disconnection from the mains, at
least for mains switches.
The “Alternating current” symbol indicates that the equipment is suitable for
alternating current only.
CONTENTS
The “Caution, hot surface” symbol indicates that the marked item may be hot and
should not be touched.
OTHERS
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended
to alert the user to the presence of uninsulated “dangerous voltage” within the
product’s enclosure that may be of sufficient magnitude to constitute the risk of
electric shock.
TROUBLESHOOTING
NO USER-SERVICEABLE PARTS INSIDE
PREPARATION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION:
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the interference at his or
her own expense.
WARNING:
OTHERS
In Europe, use the AC power cord according to the recommendations as below, in
order to comply with EN60950-1.
Connect to the 230 V receptacle of the room or the host equipment.
The AC power cord should be VDE approved and consist of core size 0.75 mm2 or
bigger, length 2 m or shorter cord with IEC60320-1/C13 type, 250 V 10 A or higher
rating connector and CEE(7)VII type, 250 V 10 A or higher rating plug.
Use the AC power cord as specified above, so as not to interfere with radio and
television reception.
If you use other cables, it may cause interference with radio and television reception.
TROUBLESHOOTING
In the USA or Canada, use the AC power cord according to the recommendations as
below, in order to comply with UL60950-1 and CAN/CSA C22.2 No. 60950-1-03.
Connect to the 120 V receptacle of the room or the host equipment.
The AC power cord should be UL or CSA approved and consist of type SVT, size
16 or 18AWG, length 2 m or shorter cord with IEC60320-1/C13 type, 125 V 10 A or
higher rating connector and NEMA 5-15 type, 125 V 10 A or higher rating plug.
Use the AC power cord as specified above, so as not to interfere with radio and
television reception.
If you use other cables, it may cause interference with radio and television reception.
PREPARATION
WARNING:
FEATURES
This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the
following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause undesired
operation of the device.
PRECAUTIONS
NOTE:
WARNING:
The socket outlet shall be installed near the equipment and shall be easily accessible.
This is a class A product. In a domestic environment this product may cause radio interference in which case
the user may be required to take adequate measures.
This product is applicable to connect to Norwegian IT power distribution systems.
Note: This symbol mark is for EU countries only.
This symbol mark is according to the directive 2012/19/EU Article 14 Information for users and Annex IX, and/or
to the directive 2006/66/EC Article 20 Information for end-users and Annex II.
Your MITSUBISHI ELECTRIC product is designed and manufactured with high quality materials and
components which can be recycled and/or reused.
This symbol means that electrical and electronic equipment, batteries and accumulators, at their end-of-life,
should be disposed of separately from your household waste.
If a chemical symbol is printed beneath the symbol shown above, this chemical symbol means that the battery
or accumulator contains a heavy metal at a certain concentration. This will be indicated as follows:
Hg: mercury (0,0005%), Cd: cadmium (0,002%), Pb: lead (0,004%)
In the European Union there are separate collection systems for used electrical and electronic products,
batteries and accumulators.
Please, dispose of this equipment, batteries and accumulators correctly at your local community waste
collection/recycling centre.
Please, help us to conserve the environment we live in!
CONTENTS
WARNING:
CONTENTS
CONTENTS....................................................................................................................1
PRECAUTIONS
SAFETY PRECAUTIONS...............................................................................................2
PROTECTIVE MEASURES.................................................................................2
INSTALLATION LOCATIONS..............................................................................3
FOR LONG OPERATING LIFE...........................................................................3
OTHER CAUTIONS.............................................................................................4
SPECIAL FEATURES.....................................................................................................5
FEATURES
UNPACKING...................................................................................................................6
FEATURES AND FUNCTIONS.......................................................................................7
FRONT PANEL....................................................................................................7
SIDE AND REAR PANELS..................................................................................8
PREPARATION
BEFORE OPERATION...................................................................................................9
PRINTER SETUP PROCEDURE........................................................................9
PRINT PAPER INSTALLATION...........................................................................10
INK RIBBON INSTALLATION..............................................................................12
HANDLING OF PAPER / INK RIBBON SET........................................................14
CONNECTION WITH USB DATA SIGNAL EQUIPMENT.................................... 15
TROUBLESHOOTING
ERROR MESSAGES AND COUNTERMEASURES....................................................... 16
INDICATIONS ON THE FRONT PANEL AND COUNTERMEASURES.............. 16
OVERCOMING PAPER JAMS............................................................................17
REPAIRING A TORN INK RIBBON.....................................................................18
BEFORE CALLING FOR SERVICE....................................................................19
INSTRUCTIONS FOR TRANSPORTATION........................................................19
OTHERS
CLEANING......................................................................................................................20
VENTILATION INLET CLEANING.......................................................................20
THERMAL HEAD CLEANING.............................................................................20
PLATEN ROLLER CLEANING............................................................................21
PAPER FLANGE CLEANING..............................................................................21
SPECIFICATIONS..........................................................................................................22
CONTENTS
1
SAFETY PRECAUTIONS
In the interest of safety, please observe the following precautions:
POWER REQUIREMENT
WARNING: THIS APPARATUS MUST BE EARTHED.
PROTECTIVE MEASURES
Use of the unit during emission of smoke or abnormal sounds (without adopting countermeasures) is dangerous. In such a case,
unplug the power cord from the source outlet immediately, and request maintenance service from the sales dealer.
NEVER INSERT ANY OBJECT INTO THE UNIT
Foreign objects of any kind inserted into this unit constitute a safety hazard and can cause extensive damage.
FEATURES
IF ABNORMALITIES ARISE, .....
PRECAUTIONS
This Digital Color Printer is designed to operate on 100 - 240 V AC 50/60 Hz. Never connect to any outlet or power supply
having a different voltage or frequency. In addition, be sure to supply power to the printer from a receptacle with a ground fault
circuit interrupter.
PREPARATION
DO NOT PLACE ANYTHING ON THE DIGITAL COLOR PRINTER
Heavy objects placed on the Digital Color Printer can cause damage or obstruct proper ventilation.
PROTECT THE POWER CORD
Damage to the power cord may cause fire or shock hazard. When unplugging, hold by the plug only and remove carefully.
DO NOT PLACE WATER CONTAINERS ON THE UNIT
DO NOT REMOVE THE CABINET
Touching internal parts is dangerous, besides, it may lead to malfunction. Contact the sales dealer to carry out internal checks
and adjustments. Before opening the cover for eliminating a jammed paper, etc., be sure to disconnect the power cord plug.
TROUBLESHOOTING
Do not place flower vases, and other water-holding containers on the device. If, for some reason, water seeps to the inside of
the unit, unplug the power cord from the source outlet, and contact the sales dealer. If used without corrective measures, the
unit may be damaged.
“In the interest of safety, avoid handling of liquids near the unit.”
UNPLUG THE POWER CORD DURING A LONG ABSENCE
OTHERS
Turn off the main power switch and unplug the power cord during a long absence.
WHEN TRANSPORTING THE UNIT
When transporting the unit, remove the ink ribbon and print paper from the unit. See “INSTRUCTIONS FOR
TRANSPORTATION” on page 19.
WHEN MOVING THE UNIT
BE CAREFUL AROUND PRINT PAPER EXIT SLOT
Don’t insert your hand or any material into the paper exit slot during printing.
Do not touch the cutter blade inside the paper exit slot.
Otherwise, your finger will be injured.
DO NOT TOUCH THE THERMAL HEAD EXCEPT WHEN CLEANING
Do not touch the thermal head (located inside the unit) except when cleaning.
They are heated to high temperature and may cause burns or injury when touched.
Also, malfunction caused by static electricity may occur.
WHEN PLACING THE PRINT PAPER, KEEP THE PRINT PAPER UPRIGHT
When you put the print paper sideways on a table, etc., it may roll and fall. This may cause injury.
CONNECTION CABLES
Use the provided power cord.
REMOVE THE PAPER STRIP BIN WHEN OPENING OR CLOSING THE DOOR
When you open or close the door with the paper strip bin installed, the bin may be removed and fall. This may cause injury or
damage. Also, the chips generated by margin cut may jam at the paper exit slot.
2
CONTENTS
Check that the printing unit is closed firmly. And pay attention not to press the OPEN button accidentally. When the printing unit
is not closed firmly or you press the OPEN button accidentally, the printing unit may open. It can cause injury or damage.
SAFETY PRECAUTIONS
DO NOT LEAVE THE PRINTING UNIT OPEN
When the printer is moved with the printing unit open, it may cause injury or damage.
PRECAUTIONS
CLOSE THE PRINTING UNIT FIRMLY
Take care not to pinch your hand when closing the printing unit. When the printing unit is not closed firmly, it may open during
transportation and it may cause injury or damage.
DO NOT PUSH DOWN ON THE PRINTING UNIT OR THE DOOR
If you push down on the printing unit or the door when they are open, this unit may fall and it can cause damage or injury.
MAINTAIN GOOD VENTILATION
Ventilation slots and holes are provided on the front, rear and both sides of this unit. Place the unit on a hard and level surface
and keep a space between the unit and the walls to ensure proper ventilation. When putting the unit on the system rack, take a
space between the unit and the front, back and sides of the rack.
Avoid shaky places or hot-springs areas where hydrogen sulfide and acidic ions are likely to be generated.
AVOID PLACES WITH HIGH HUMIDITY AND DUST
Do not place the unit at a high humidity and dusty locations. They can cause extensive damage to this unit. Avoid places where
the unit is likely to be exposed to oily fumes and vapors.
AVOID PLACES LIKELY TO BE EXTREMELY HOT
PLACES THE UNIT ON A HORIZONTAL LEVEL
The unit is likely to be affected if it is placed in slanted conditions or in an unstable places.
PROTECT AGAINST DEW FORMATION
In extremely cold regions, if the unit is moved quickly from an extremely cold place to warmer one, dew is likely to be formed. If
dew is formed, printing is not possible.
The operating ambient temperature range is 5°C - 40°C (41°F - 104°F) and the humidity of 30% - 80% RH. When using the unit
on the system rack, be sure to keep this ambient temperature inside the rack.
Depending on the internal temperature, it may take some time to start printing.
OTHERS
OPERATING AMBIENT TEMPERATURE RANGE
TROUBLESHOOTING
Places exposed to direct sunlight, or near heating appliances can attain extremely high temperatures, which may deform the
cabinet, or can become a prime cause of damage.
PREPARATION
SUITABLE LOCATIONS
FEATURES
INSTALLATION LOCATIONS
DO NOT STACK THE PRINTERS
Doing so may cause a printing failure due to vibrations transferred to the printers. When the printers are stacked, you cannot
install or remove the ink cassette.
UNSUITABLE MATERIALS FOR THE DIGITAL COLOR PRINTER
Coat flaking and deformation are likely to occur if the unit is wiped with chemical dusters, benzine, thinner or any other solvent, if
rubber or PVC items are left in contact with the unit for extended duration, or if the unit is sprayed with insecticide.
CARE OF THE CABINET
Unplug and clean with a soft cloth slightly moistened with a mild soap and water solution. Allow to dry completely before
operating. Never use petroleum base solutions or abrasive cleaners.
HEAD ABRASION
The thermal head, like the video head, wears out. When it is abraded, it becomes hard to print out fine details of the picture. In
such a case, it is necessary to replace the thermal head. Consult with the sales dealer for replacing the head.
CONNECTING DEVICES
Read thoroughly “Operating Precautions” of the instruction booklets for the devices connected with the Digital Color Printer. The
power cord must be disconnected after printing is over.
CAUTION ON RELOCATING
When transporting this unit, make sure it is not likely to be subjected to impacts. They can be a prime cause for damage.
Further, make sure to disconnect the power cord from the power outlet, and the cables from the connected devices.
3
CONTENTS
FOR LONG OPERATING LIFE
SAFETY PRECAUTIONS
OTHER CAUTIONS
PRECAUTIONS
• Do not pull out nor touch the print paper until printing is completed. It may degrade the print quality or cause an error.
• Dust or other foreign matter adhering to the print paper or the ink cassette, or deformation resulting from exposure to
extremely low or high temperatures could cause loss of color, uneven color or lines, or wrinkles in the print images.
• Depending on the internal temperature, the printer may stop printing temporarily during printing. (The POWER indicator
blinks green.) Please wait for the printer to resume printing.
Do not touch the print paper.
• Empty the paper strip bin frequently to prevent jamming the strips at the print outlet.
• The paper tray is used for storing the cut print paper (10x15 (4x6”)) temporarily. The print paper may fall from the tray or may
not be stored in the printed order.
• Do not move the printer or do not open the printing unit during printing. It may cause a printing failure.
NOTE:
YOUR UNDERSTANDING IS REQUESTED FOR THE LOSS OF IMAGES IN MEMORY DUE TO THE SUDDEN
OCCURRENCE OF A MALFUNCTION.
TROUBLESHOOTING
Cautions to prevent the printer from falling
Securing band
(supplied)
CAUTION
OTHERS
• Falling this printer due to shock or other
reasons may cause injury.
For your safety, make sure to secure the
printer by the following procedure when
you decide the location of installation of
the printer.
1. Secure the securing band (supplied) to the
printer with the screw (supplied).
2. Secure the other side of the securing band to the
installation location with the round head wood
screw (supplied).
Screw (supplied)
Round head wood screw
(supplied)
PREPARATION
• Do not use the printer in a place where a strong wind blows. Otherwise, the print paper may not be fed properly, resulting in
the paper jam.
FEATURES
• Each time printing is completed, remove the prints. If the prints are not removed, a paper jam may occur.
Washer
(supplied)
CONTENTS
4
SPECIAL FEATURES
AVAILABLE 2 PRINT SIZES
2 printing sizes, 10x15 (4x6”) (max. 102 x 152 mm) and 15x20 (6x8”) (max. 152 x 203 mm) are selectable.
PRECAUTIONS
300 DPI HIGH RESOLUTION
CP-D90DW-SL has a high resolution of 300 dpi for precise illustrations and sharp photographic images.
LARGE CAPACITY PRINTING
Maximum of 430 prints per roll for 10x15 (4x6”) is offered. Large economical print capacity per roll reduces frequency of
exchanging paper and ink ribbon.
HIGH QUALITY PRINTS
HIGH SPEED PRINTING
HI-SPEED USB (VER. 2.0) INTERFACE SUPPORTING
FEATURES
CP-D90DW-SL is a dye sublimation thermal transfer color printer, which produces superior high quality images. It also produces
a continuous tone at 256 gradient for each of Y, M, and C.
PREPARATION
TROUBLESHOOTING
OTHERS
CONTENTS
5
UNPACKING
Take the printer out of the box by the following procedures. Make sure to check the accessories.
Protective
cardboard
Accessories
Remove the protective cardboard and then take the accessories
out of the cushion.
FEATURES
Carefully pull the printer up and out of the box.
Pull the printer straight up as shown in the figure.
NOTE
• The printer weighs about 14 kg. Handle it with care.
PREPARATION
Unwrap the packing.
TROUBLESHOOTING
Remove the protective materials for transportation such as
protective sheet.
When carrying the printer, hold the handle on the left side and
the recessed area on the right side as illustrated in the drawing.
CAUTION
OTHERS
• Do not carry the printer with the paper strip bin
attached and by holding the part under the paper strip
bin. The paper strip bin may be removed and fall. It
may cause injury or damage.
• When the printing unit is not closed firmly or you
press the OPEN button accidentally, the printing unit
may open. It can cause injury or damage.
CONTENTS
CONTENTS
The accessories items are placed in the top cushion. Check all items are included.
Quick setup
guide
Power cords
Cable ties
Paper flanges
Securing band,
Screws, Washer
Ink cassette
These are contained in the printer unit.
PRECAUTIONS
Open the printer box from the top and remove
the top cushion containing the accessories out
of the box.
Paper tray
Paper strip bin
Make sure to remove the protective
materials from the ink cassette and
paper flanges.
6
FEATURES AND FUNCTIONS
FRONT PANEL
2
3
4
5
PRECAUTIONS
1
8
FEATURES
1
7
This indicator illuminates or blinks when a paper jam
occurs, the door is open, or the paper strip bin is
removed. See page 16.
PAPER RIBBON INDICATOR (
3
POWER INDICATOR ( )
OPENING THE DOOR
Pull out the printing unit by pressing the OPEN button
and then pull the knob to open the door.
Knob
)
When an error concerning the ink ribbon or print paper
occurs, this indicator illuminates or blinks. See page
16.
PRINT OUTLET
The printed paper comes out here.
5
OPEN BUTTON ( )
6
PAPER STRIP BIN
Press to release the printing unit out.
OPEN button
PAPER STRIP BIN
Hook and pull up the paper strip bin to attach it firmly.
Hold and pull the handle on the lower part of paper strip
bin to remove.
• Remove the bin before opening the door. If
the door is opened with this bin attached, the
printer or this bin may be damaged. Do not
remove the bin during printing. It may cause
a malfunction.
7
VENTILATION INLET
8
PRINTING UNIT
9
DOOR
This inlet is for cooling the inside of the printer.
Open to load print paper or ink ribbon. Press the
OPEN button to release the printing unit.
Open the door to mount print paper.
CONTENTS
Holds the paper strips generated by margin cut. Empty
the bin frequently to prevent jamming the strips at the
print outlet.
NOTE
OTHERS
When the power is turned on, the indicator illuminates.
It normally illuminates green, however, blinks or
illuminates orange depending on the printer status. See
page 16.
TROUBLESHOOTING
4
9
ALARM INDICATOR ( )
2
PREPARATION
6
PAPER TRAY
Engage the upper hooks of
the tray on the protrusions on
the top of the paper strip bin
(1). Then, secure the tray by
engaging the lower hooks in
the holes on both sides of the
bin (2).
1
2
NOTE
• Remove the paper tray when printing in 15x20
(6x8”) size.
7
FEATURES AND FUNCTIONS
SIDE AND REAR PANELS
1
2
LEFT SIDE PANEL
3
PRECAUTIONS
RIGHT SIDE PANEL
REAR PANEL
4
FEATURES
6
7
1
VENTILATION INLETS
2
DC POWER SWITCH
1
9
8
10
11
7
RECESSED AREA FOR TRANSPORTING
Enables power supply to the DC output terminal ( 3 or
11 ) when the switch is at the ON position and disables
the power save mode condition.
8
SECURING HOLES FOR THE CABLE TIE
5 V DC OUTPUT TERMINAL USB TYPE-A
(2 A MAX.)
9
HANDLE FOR TRANSPORTING
These inlets are for cooling the inside of the printer.
USB TERMINAL
5
POWER SWITCH
6
POWER SOCKET (AC LINE)
Use to connect the USB cable. See page 15.
Use to switch the power ON and OFF. After turning
OFF the power, wait for approx. five seconds to turn it
ON again.
When carrying the printer, hold this handle and the
recessed area on the right side panel ( 7 ).
10 VENTILATION OUTLETS
11 12 V DC OUTPUT TERMINAL (2 A MAX.)
These outlets are for cooling the inside of the printer.
Use to supply DC power to a peripheral device. This
terminal has a higher priority than the 5 V DC output
terminal USB type-A ( 3 ). The 5 V DC output terminal
USB type-A is disabled when this terminal is in use.
Connect a device designed for this printer only.
CONTENTS
4
Use to secure the power cord or USB cable by using
the cable ties (supplied).
Use to connect the provided power cord. Insert the
cord firmly.
SECURING THE POWER CORD AND USB CABLE
1.Wrap a cable tie (supplied)
around the power cord or
the USB cable.
2.Draw the tie through the
securing hole on the right
side or rear panel and
secure it.
(Example)
OTHERS
Use to supply DC power to a small peripheral device.
If the 12 V DC output terminal ( 11 ) is in use, no power
is supplied through this terminal. This terminal has no
other function than 5 V DC supply. Connect a device
designed for this printer only.
When carrying the printer, hold this area and the
handle on the left side panel ( 9 ).
TROUBLESHOOTING
3
8
PREPARATION
5
Securing hole
for the cable tie
8
BEFORE OPERATION
PRINTER SETUP PROCEDURE
(See pages 10 to 11.)
Install the ink ribbon to this printer.
(See pages 12 to 13.)
(See page 15.)
PREPARATION
Connect the printer to a personal computer.
FEATURES
Install the print paper to this printer.
PRECAUTIONS
Before printing, follow the printer setup listed below.
Make sure to close the printing unit when the setup procedure is completed.
TROUBLESHOOTING
OTHERS
CONTENTS
9
BEFORE OPERATION
PRINT PAPER INSTALLATION
PRECAUTIONS
Attach the supplied paper flanges to both sides of the print
paper.
When you pinch the latches on the paper flange, the stoppers retract into the shaft.
Attach the flanges to the print paper with the stoppers retracted.
Make sure that the flanges are attached to the print paper securely, and release the
latches.
NOTE
FEATURES
• Take care not to pinch your fingers.
• Do not remove the sticker on the print paper roll yet.
• Do not loosen the paper roll. Any slack in the print paper may degrade
the print quality.
Sticker
CAUTION
PREPARATION
• When placing the print paper, keep the print paper upright.
• When you put the print paper sideways, it may roll and fall. This may
cause injury.
NOTE
• Fingerprints or dust on the paper’s surface may degrade print quality and
cause paper jams.
INCORRECT
CORRECT
TROUBLESHOOTING
NOTE
• When the paper flange cannot be attached due to the deformation of the
print paper, reshape the print paper manually before attaching the flange.
OTHERS
Press the POWER switch on the right side panel to turn on the
power.
POWER switch
CONTENTS
After the POWER indicator’s color has changed from orange to
green, press the OPEN button to release the printing unit out.
OPEN button
Remove the paper strip bin and then pull the knob to open the
door.
Knob
10
BEFORE OPERATION
Install the print paper into the unit.
PRECAUTIONS
Place the printing paper in the correct orientation.
Make sure the paper roll is firmly installed.
CAUTION
• Do not push down on the printing unit or the door.
If you push down on the printing unit or the door when they are open, this
unit may fall and it can cause damage or injury.
NOTE
FEATURES
• Make sure to turn on the power before installing the
print paper. Otherwise, a paper jam may occur.
• Load the paper roll slowly into the unit. If it is
dropped along the ditches, the unit or accessories
may be damaged.
PREPARATION
Direction of paper insertion
Remove the sticker and insert the print paper between the roller
and guide as shown right to feed it. When the buzzer sounds,
stop the paper feeding.
Print paper
Roller
TROUBLESHOOTING
Remove the sticker before inserting the print paper between roller and guide. Make
sure to insert the paper straight.
Buzzer continues to sound until the printing unit is closed.
NOTE
• Keep the rollers clean. Dirt on the rollers may produce poor print quality.
NOTE
Guide
OTHERS
• When taking the print paper out, pull it up toward you by holding the
paper flanges.
• Make sure to turn on the power before replacing the print paper.
• Make sure to eliminate any slack from the print paper. If you carry out
the following steps without eliminating the slack, the print paper may be
damaged.
NOTE
CONTENTS
• If you continue to feed the print paper inward after the buzzer sounds, it
may cause a paper jam.
Close the door.
11
BEFORE OPERATION
INK RIBBON INSTALLATION
PRECAUTIONS
After installing the print paper, install the ink cassette into this unit.
Before installing the ink cassette into this unit, load the ink ribbon in the ink cassette.
NOTE
• Place the ink cassette on a flat surface, when loading the ink ribbon.
• Select a place that is free of dust when loading the ink ribbon. Dust or dirt settling on the ink ribbon results in poor
print quality.
• Make sure that the shafts of the ink ribbon fit into the ink cassette firmly.
FEATURES
Load the ink ribbon in the ink cassette as shown below.
Make sure to load it in the correct position.
4
3
4
3
PREPARATION
Ditch
1
1
2
Handle
Shaft
Ink ribbon
2
Ink cassette
TROUBLESHOOTING
Make sure to set the ink ribbon roller to the ditches firmly.
Turn the shaft to eliminate any slack.
Place the ink cassette containing the ink ribbon in the
position as shown in the illustration.
Handle
Guides
OTHERS
To insert the ink cassette, align the protrusions on both sides of the
cassette with the right and left guides inside the printing unit and slide it in
a slanting direction.
Mount the ink cassette to the back firmly by holding the handle.
NOTE
• Do not touch the thermal head. Fingerprints or dust on the
thermal head will degrade the print quality.
Protrusion
CONTENTS
CAUTION
Do not touch the thermal head right after printing because it is
extremely hot. Otherwise you may get burned or injured.
NOTE
Note that the thermal head is quite sensitive to static electricity.
When you touch the thermal head while carrying static electricity
on your body, the thermal head may be damaged.
12
BEFORE OPERATION
Push the printing unit to close.
PRECAUTIONS
Close the printing unit by pushing the right and left sides of the unit from the front
with both hands.
When a new paper is loaded and the printing unit is closed with the power turned
on, the paper will be automatically fed and cut.
CAUTION
• When closing the printing unit, be careful not to get your hands caught
between the printer and the printing unit. Otherwise, you may get injured.
FEATURES
NOTE
PREPARATION
• When closing the printing unit, push it until a click is heard.
• If the PAPER RIBBON indicator illuminates when the printing unit is
closed, the print paper may have not been installed correctly.
In this case, open the printing unit to make sure that the print paper has
been installed correctly. Then close the printing unit again.
• When the paper roll is reinstalled more than three times, the print paper
may be used up earlier than the ink ribbon.
Installation of the print paper and the ink ribbon is completed.
NOTE
TROUBLESHOOTING
• Make sure to replace the print paper and the ink ribbon simultaneously.
• Empty the paper strip bin frequently to prevent jamming the strips at the
print outlet. Whenever you replace the paper and ink ribbon, make sure
to throw away the paper strips in the paper strip bin.
• Whenever you replace the print paper and the ink ribbon, clean the
thermal head and the platen roller. For the cleaning procedures, see
“CLEANING” (on pages 20 and 21).
OTHERS
CONTENTS
13
BEFORE OPERATION
HANDLING OF PAPER / INK RIBBON SET
AFTER PRINTING
STORAGE OF PAPER / INK RIBBON SET
TROUBLESHOOTING
• Do not store the print paper and ink ribbon in the container made of soft polyvinyl chloride. They may be discolored
because of chemical reaction.
• Store the print paper and ink ribbon out of direct sunlight and away from heating appliances in a cool, dark place where
the temperature is 5˚C to 30˚C and the humidity is 20% to 60% RH.
PREPARATION
• If the paper absorbs nonvolatile organic solvents (alcohol, ester, ketone, etc.) the print may be discolored.
• Discoloration of prints is accelerated if the print paper comes into contact with soft vinyl chloride such as transparent
tape.
• Avoid storing prints in direct sunlight or places with high humidity.
FEATURES
• Fingerprints or dust on the paper printing surface may produce poor print quality and cause paper jams.
• When the print paper or ink ribbon is abruptly transferred from a cool place to a hot place, vapor or dew is generated
on the surface, which causes paper jams or degraded print quality. Leave the print paper in the room to stabilize its
temperature before use.
• If you repeat the PRINT PAPER INSTALLATION procedure more than the designated number of times, the indicated
number of prints may not be made. In addition, if you replace the print paper before it is used up, the indicated number of
prints may not be made.
PRECAUTIONS
BEFORE PRINTING
OTHERS
CONTENTS
14
BEFORE OPERATION
CONNECTION WITH USB DATA SIGNAL EQUIPMENT
PRECAUTIONS
CONNECTING TO PERSONAL COMPUTER (EXAMPLE)
Check that the printer is turned on before connection.
Turn on the power of a personal computer.
Connect the printer and a personal computer with a USB cable.
Connect the printer to a personal computer as shown below.
FEATURES
To USB port
PREPARATION
To USB port
Digital color printer
Personal computer
NOTE
TROUBLESHOOTING
• A USB cable is not supplied with this unit. Use the USB 2.0 certified cable of 2 m or less in length.
OTHERS
CONTENTS
15
ERROR MESSAGES AND COUNTERMEASURES
INDICATIONS ON THE FRONT PANEL AND COUNTERMEASURES
: Steady on
ALARM
PAPER RIBBON
POWER
: Off
Causes and Countermeasures
: Blinking
Page
The printer is in the standby mode.
7
The printer is in the power save mode.
When the printer is idle for an extended period, it
automatically enters the power save mode from
the standby mode, reducing power consumption.
It may take time that the printer is ready to print
images after the image data is sent.
7
The printing unit is open.
• Close the printing unit.
7
The paper strip bin is removed.
• Attach the paper strip bin firmly.
7
A paper jam or a problem concerning the ink
ribbon occurs.
• Refer to “Overcoming paper jams.”
17
The printer is receiving image data.
The temperature of the thermal head is too high
or too low.
• Wait until the indication goes off. When the
indicator stops blinking, the printer resumes
printing automatically.
7
(Orange)
(Green)
(Green)
The print paper or ink ribbon is not installed.
The print paper or ink ribbon is used up.
• Install new print paper or ink ribbon.
10-13
Other errors
CONTENTS
(Green)
12-13
OTHERS
(Green)
The ink ribbon which is not available to this
printer is installed.
• Replace the ink ribbon with a new one.
The actual combination of ink ribbon and print
paper is inconsistent with the setting made by the
personal computer.
• Open the printing unit and confirm that the
actual combination of ink ribbon and print
paper is consistent with the setting made by the
personal computer. After checking, close the
printing unit.
TROUBLESHOOTING
(Green)
PREPARATION
(Green)
FEATURES
(Green)
19
(Green)
PRECAUTIONS
If, for some reason, printing is not possible or an error occurs during printing, the indicators on the front panel will illuminate
or blink. In this case, follow the procedure described below.
When the ALARM or the PAPER RIBBON indicator illuminates or blinks, open the door and carry out the above
countermeasures.
16
ERROR MESSAGES AND COUNTERMEASURES
OVERCOMING PAPER JAMS
PRECAUTIONS
Press the OPEN button to open the printing unit.
Make sure that the power is turned on before opening the printing unit.
FEATURES
OPEN button
Remove the ink cassette.
PREPARATION
Remove the paper strip bin and then pull the knob to open the
door.
Knob
TROUBLESHOOTING
Pull out the defective part of the print paper to the direction of
an arrow.
OTHERS
Cut off the defective part of the print paper with scissors.
CONTENTS
NOTE
• Make sure to cut off the printed part of the print paper. Failure to do this
may result in the ink ribbon sticking to the print paper and being torn.
• Make sure to clean the thermal head and the platen roller. Refer to
“CLEANING” (on pages 20 and 21).
Remove the print paper.
Install the print paper and the ink cassette with the ink ribbon.
(Refer to pages 10-14.)
Make sure that the power is turned on before installing the print paper and the ink
cassette with the ink ribbon.
Close the door.
Close the printing unit by pushing it.
Attach the paper strip bin.
17
ERROR MESSAGES AND COUNTERMEASURES
REPAIRING A TORN INK RIBBON
PRECAUTIONS
Position the ink cassette with the torn ink ribbon on a flat, clean surface.
Place a piece of transparent adhesive cellophane tape on the center of the ink ribbon.
Cellophane tape
FEATURES
Install the ink cassette in the printer.
TROUBLESHOOTING
Wind the shaft of the ink ribbon in the direction of the arrow so that the cellophane tape is not
seen.
PREPARATION
Direction to turn
the shaft
OTHERS
CONTENTS
18
ERROR MESSAGES AND COUNTERMEASURES
BEFORE CALLING FOR SERVICE
Symptom
PRECAUTIONS
For the following symptoms, check the unit again before calling for service.
Check & Remedy
The printing unit doesn’t open.
Are you turning off the power during printing procedure?
→ Turn on the power and then open the printing unit.
The image is not printed.
Is the PAPER RIBBON indicator or the ALARM indicator illuminating or
blinking?
→ Refer to “Overcoming paper jams.”
Is the appropriate size of data sent to this unit?
→ Make sure that the appropriate size of image data is sent to this unit.
Is the print paper or the ink ribbon used up?
→ Check them.
Is the printing unit set firmly?
→ Set the printing unit firmly.
PREPARATION
Is the power cord plug disconnected from the outlet?
→ Connect the power cord plug to the outlet firmly.
→ The protective circuit may be working. Turn off the power and wait for
about two minutes. Then turn on the power again.
FEATURES
The power is not turned on.
→ When the indicators keep illuminating or blinking though the above
operations are performed, remove the ink ribbon and print paper and
reinstall them.
→ Turn off and on the power of the printer with the printing unit set firmly.
This printer starts initialization.
Press the switch inside of the hole of the front panel with a thin stick or
the like for 5 seconds or more.
TROUBLESHOOTING
An error can not be resolved.
OTHERS
Switch
CONTENTS
INSTRUCTIONS FOR TRANSPORTATION
When transporting this unit for some reason such as repair, follow the instructions below.
1. Use the original packaging.
The genuine package unit may not endure more than one round trip. If the unit is transported with the package unit more
than one round trip, it may not be guaranteed.
Purchase another package unit when transporting this unit again.
Pack the unit with the accessories (ink ribbon and print paper) removed.
2. Close the printing unit firmly.
When closing the printing unit, push it until a click is heard.
CAUTION
• When the printing unit is not closed firmly or you press the OPEN button accidentally, the printing unit may open.
It can cause injury or damage.
3. If the ink ribbon, print paper, or ink cassette can not be taken out, consult with your dealer.
19
CLEANING
Cleaning as indicated below will help maintain stable printer operation and extend the printer’s life.
Wearing gloves at cleaning is recommended to prevent injury.
Make sure to turn off the power before cleaning.
PRECAUTIONS
VENTILATION INLET CLEANING
Clean the ventilation inlets on the front and both sides of the printer with a vacuum as
shown right.
Ventilation inlets
FEATURES
Ventilation inlet
PREPARATION
THERMAL HEAD CLEANING
Press the OPEN button to open the printing unit.
Preparations
Alcohol (ethyl alcohol, etc.)
Soft and clean cloth
NOTE
Thermal head
OTHERS
• Do not damage the thermal head.
• When the poor print quality is not corrected even if the head has been
cleaned, replacement of the thermal head may be required. Contact your
dealer.
CAUTION
Thermal head is hot right after printing. Wait until the head cools before
cleaning the thermal head.
CONTENTS
NOTE
TROUBLESHOOTING
Take the ink cassette out of the printer.
The thermal head may be damaged if you touch it while static electricity builds
up on your body.
NOTE
• When you clean the thermal head, make sure not to apply excessive force
to the peeling roller on the bottom of the thermal head. When the excessive
force is applied to the roller, the roller may be deformed, resulting in
deterioration of the printing quality.
Cleaning part of
thermal head
Peeling roller
20
CLEANING
PLATEN ROLLER CLEANING
Alcohol (ethyl alcohol, etc.)
Soft and clean cloth
Platen roller
PRECAUTIONS
Preparations
Clean the black part of the roller.
Wipe the black part carefully with cloth dampened with a small amount of alcohol.
Wipe the whole roller by turning it.
FEATURES
PAPER FLANGE CLEANING
PREPARATION
Clean the parts that contact the print paper sides as shown right.
Wipe the parts carefully with cloth dampened with a small amount of alcohol.
Cleaning part
TROUBLESHOOTING
OTHERS
CONTENTS
21
SPECIFICATIONS
Digital Color Printer
Model
CP-D90DW-SL
Printing method
Sublimation Dye Thermal Transfer line print
3-color faces progressive printing (yellow, magenta, and cyan) and surface lamination
Print’s resolution
300 x 300 dpi Dot resolution
10x15 (4x6”)
15x20 (6x8”)
1226 x 1852 dots
1852 x 2428 dots
Print size
10x15 (4x6”)
15x20 (6x8”)
102 x 152mm (without frame)
152 x 203mm (without frame)
Gradations
256 (8 bits) for each color
Supply method
Automatic
Interface
Hi-Speed USB (Ver.2.0)
DC output terminals
12 V / 2.0 A max. (high priority)
5 V / 2.0 A max. (low priority)
Power supply
100 - 240 V AC 50/60 Hz
Power consumption
5.5 A
Operating conditions
Temperature : 5°C - 40°C
Humidity : 30% - 80% RH (no dewing)
Installation conditions
Operating attitude : Horizontal ±5°
Outside dimensions
275 (W) x 365 (D) x 237 (H) mm
Weight
Approx. 14 kg (excluding accessories)
Standard accessories
Power cords (for 120 V and 230 V), Ink cassette (1), Paper flange (1 set),
Quick setup guide (1), Paper strip bin (1), Paper tray (1), Cable tie (2), Securing band (1),
Screw for securing band (2), Washer (1)
PRECAUTIONS
Class
(dpi : dots per inch)
FEATURES
PREPARATION
TROUBLESHOOTING
Print size and outside dimensions show typical value.
Design and specifications are subject to change without notice.
OTHERS
CONTENTS
22
MITSUBISHI ELECTRIC US, INC.
Visual and Imaging Systems
5900-A Katella Ave. Cypress, CA 90630-5019, U.S.A.
Phone +1 (714) 220-2500 US Office Main
(888) 307-0388 Product Information Within USA
(888) 307-0309 Product Support Within USA
MITSUBISHI ELECTRIC EUROPE B.V.
UK Branch
Travellers Lane, Hatfield, Herts. AL10 8XB, England, U.K.
Phone +44 (0) 1707 276100
FAX +44 (0) 1707 278755
German Branch
Mitsubishi-Electric-Platz 1, 40882 Ratingen, Germany
Phone +49 (2102) 486-9250
FAX +49 (2102) 486-7320
French Branch
25, Boulevard des Bouvets - 92741 NANTERRE cedex, France
Phone +33 (1) 55 68 55 00
FAX +33 (1) 55 68 57 31
Benelux Branch
Nijverheidsweg 23a, 3641 RP Mijdrecht, The Netherlands
Phone +31 (0) 297-282461
FAX +31 (0) 297-283936
Spanish Branch (Barcelona)
Carretera de Rubí, 76-80
08174 Sant Cugat del Vallès - (Barcelona) Spain
Phone +34 93 565 3131
FAX +34 93 587 9533
WE919C194A8
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