For QL-810W - Labelzone Blog

User’s Guide
QL-810W
QL-820NWB
Read the Product Safety Guide first, then read the Quick Setup Guide for the correct
setup procedure. After reading this guide, keep it in a safe place for quick reference.
Version 0
UK ENG
Introduction
Important Notice
 The contents of this document and the specifications of this product are subject to change without notice.
 Brother reserves the right to make changes without notice in the specifications and materials contained
herein and shall not be responsible for any damages (including consequential) caused by reliance on the
materials presented, including but not limited to typographical and other errors relating to the publications.
 Screen images in this document may differ depending on your computer's operating system, your product
model, and software version.
 Before using the label printer, make sure you read all the documents included with the printer for
information about safety and operation.
 The printer shown in the illustrations may be different from your printer.
 The available options and supplies may vary depending on the country.
Available Manuals
Visit the Brother Solutions Center at support.brother.com and click Manuals on your model page to download
the latest manuals.
Product Safety Guide 1
This guide provides safety information; read it before you use the
printer.
Quick Setup Guide 1
This guide provides basic information about using the printer along
with troubleshooting tips.
User's Guide 2
This guide provides additional information about the printer settings
and operations, network connection and settings, troubleshooting
tips, and maintenance instructions.
1
Printed manual in the box
2
PDF manual on the Brother Solutions Center website
i
Symbols Used in This Guide
The following symbols are used throughout this guide:
WARNING
Tells you what to do to avoid the risk of injury.
CAUTION
Tells you about procedures you must follow to avoid minor personal injury or
damage to the label printer.
Important
Indicates information or directions that should be followed. Ignoring them may result
in damage, or failed operations.
Note
Indicates notes that provide information or directions that can help you better
understand and use the product more efficiently.
ii
General Precautions
DK Roll (DK Label and DK Tape)
 Use only genuine Brother accessories and supplies (with
unauthorised accessories or supplies.
,
marks). DO NOT use any
 If the label is attached to a wet, dirty, or oily surface, it may peel off easily. Before applying the label,
clean the surface to which the label will be applied.
 DK Rolls use thermal paper or film that can fade in colour or peel off surfaces if exposed to ultraviolet
light, wind or rain.
 DO NOT expose the DK Rolls to direct sunlight, high temperatures, high humidity, or dust. Store in a
cool, dark place. Use the DK Rolls soon after opening the package.
 Scratching the printed surface of the label with your finger nails or metal objects, or touching the printed
surface with damp or wet hands can cause the colour to change or fade.
 DO NOT apply labels to any persons, animals, or plants. In addition, never apply labels to public or
private property without permission.
 As the end of the DK Roll is designed to not adhere to the label spool, the last label may not be cut
correctly. If this happens, remove the remaining labels, insert a new DK Roll, and reprint the last label.
Note: To account for this, the number of DK Labels included on each DK Roll may be more than indicated
on the package.
 When a label is removed after being applied to a surface, a portion of the label may remain applied.
 Prior to using CD/DVD labels, be sure to follow the instructions in your CD/DVD player’s instruction guide
regarding applying CD/DVD labels.
 DO NOT use CD/DVD labels in a slot loading CD/DVD player.
 DO NOT peel off the CD/DVD label once it is applied to the CD/DVD, a thin surface layer may come off,
resulting in damage to the disc.
 DO NOT apply CD/DVD labels to CDs/DVDs designed for use with inkjet printers. Labels peel off these
discs easily and using discs with peeling labels can result in loss or damage of data.
 When applying CD/DVD labels, use the applicator included with the CD/DVD label rolls. Failure to do so
could cause damage to the CD/DVD player.
 Users shall take full responsibility for applying CD/DVD labels. Brother accepts no responsibility for any
loss or damage of data caused by the inappropriate use of CD/DVD labels.
 Be careful not to drop the DK Roll.
 DK Rolls use thermal paper and thermal film. Both the label and print will fade with sunlight and heat.
DO NOT use DK Rolls for any outdoor use that requires durability.
 Depending on the area, material, and environmental conditions, the label may unpeel or become
irremovable, or the colour of the label may change or be transferred to other objects. Before applying the
label, check the environmental conditions and the material. Test the label by affixing a small piece of it
to an inconspicuous area of the intended surface.
 If print results are not as expected, use the adjustment options in the printer driver or the Printer Setting
Tool.
iii
IMPORTANT NOTE
 This product is approved for use in the country of purchase only. Do not use this product outside the
country of purchase as it may violate the wireless telecommunication and power regulations of that
country.
 Windows Vista® in this document represents all editions of Windows Vista®.
 Windows® 7 in this document represents all editions of Windows® 7.
 Windows® 8 in this document represents all editions of Windows® 8.
 Windows® 8.1 in this document represents all editions of Windows® 8.1.
 Windows® 10 in this document represents Windows® 10 Home, Windows® 10 Pro, Windows® 10
Enterprise, and Windows® 10 Education.
Windows® 10 in this document does not represent Windows® 10 Mobile, Windows® 10 Mobile Enterprise,
or Windows® 10 IoT Core.
 Windows Server® 2008 in this document represents all editions of Windows Server® 2008 and Windows
Server® 2008 R2.
 Windows Server® 2012 in this document represents all editions of Windows Server® 2012 and Windows
Server® 2012 R2.
 Not all models are available in all countries.
©2016 Brother Industries, Ltd. All rights reserved.
iv
Section I
1
Basic Operations
Setting Up the Label Printer
2
Parts Description .......................................................................................................................................2
Front ....................................................................................................................................................2
Rear.....................................................................................................................................................4
Loading the DK Roll...................................................................................................................................5
Connecting the AC Adapter .......................................................................................................................7
Installing the Coin Cell Battery (QL-820NWB only) ...................................................................................8
Turning Power On/Off..............................................................................................................................10
Setting LCD Language (QL-820NWB only) .............................................................................................10
Setting the Time and Date (QL-820NWB only)........................................................................................10
LCD (QL-820NWB only) ..........................................................................................................................11
Screen ...............................................................................................................................................11
LCD Settings .....................................................................................................................................12
2
Printing Using a Computer (P-touch Editor)
22
Installing the Software and Printer Drivers to a Computer.......................................................................22
Connecting the Label Printer to a Computer ...........................................................................................23
Connecting Using USB......................................................................................................................23
Connecting Using Wi-Fi® ...................................................................................................................23
Connecting Using a Wired LAN (QL-820NWB only) .........................................................................28
Bluetooth Connection (QL-820NWB only).........................................................................................28
Connecting the Label Printer to a Barcode Scanner using Bluetooth (QL-820NWB only) ......................29
Printing from a Computer.........................................................................................................................30
Available Applications........................................................................................................................30
Creating Labels from Your Computer................................................................................................31
Attaching Labels ................................................................................................................................32
3
Printing Using the Mobile Device
33
Installing Applications for Use with Mobile Devices.................................................................................33
Available Applications........................................................................................................................33
Connecting the Label Printer to a Mobile Device.....................................................................................33
Printing from a Mobile Device..................................................................................................................35
Using a Mobile Device to Print Templates Created on a Computer ..................................................35
Attaching Labels ................................................................................................................................36
v
4
Changing the Label Printer Settings
37
Printer Setting Tool for Windows® ...........................................................................................................37
Before Using the Printer Setting Tool ................................................................................................37
Using the Printer Setting Tool for Windows® ...........................................................................................38
Communication Settings for Windows® ...................................................................................................40
Settings Dialog Box ...........................................................................................................................40
Menu Bar ...........................................................................................................................................42
General Tab.......................................................................................................................................44
Wired LAN (QL-820NWB only) / Wireless LAN Tabs ........................................................................46
Wireless Direct Tab ...........................................................................................................................48
Bluetooth Tab (QL-820NWB only).....................................................................................................49
Applying Setting Changes to Multiple Printers ..................................................................................50
Device Settings for Windows® .................................................................................................................51
Settings Dialog Box ...........................................................................................................................51
Menu Bar ...........................................................................................................................................53
Basic Tab...........................................................................................................................................54
Advanced Tab ...................................................................................................................................55
Display Tab (QL-820NWB only) ........................................................................................................56
Management Tab ..............................................................................................................................57
Applying Setting Changes to Multiple Label Printers.........................................................................58
P-touch Template Settings for Windows® ...............................................................................................59
P-touch Template Settings Dialog Box..............................................................................................60
Printer Setting Tool for Mac .....................................................................................................................62
Before Using the Printer Setting Tool ................................................................................................62
Using the Printer Setting Tool for Mac.....................................................................................................62
Settings Dialog Box ...........................................................................................................................63
Basic Tab...........................................................................................................................................64
Advanced Tab ...................................................................................................................................65
Management Tab ..............................................................................................................................65
Bluetooth Settings Tab (QL-820NWB only).......................................................................................66
Wireless LAN Tab..............................................................................................................................66
Applying Setting Changes to Multiple Label Printers.........................................................................67
Changing Settings When Printing from a Mobile Device .........................................................................68
5
Printing Labels Using P-touch Template
69
P-touch Template Operations..................................................................................................................69
Preparation ..............................................................................................................................................70
Specifying Settings in the P-touch Template Settings Tool...............................................................70
Connecting a Barcode Scanner...............................................................................................................72
Standard Template Printing .....................................................................................................................73
Advanced Template Printing....................................................................................................................75
Database Lookup Printing .......................................................................................................................78
Numbering (Serialised Number) Printing .................................................................................................81
Text Numbering (Serialising) .............................................................................................................81
Barcode Numbering (Serialising).......................................................................................................82
Printing with Numbering (Serialising) Advanced Operation...............................................................83
vi
6
Other Functions
84
Confirming the Label Printer Settings ......................................................................................................84
2-color Printing Configuration with Other Applications ............................................................................85
Mass Storage Mode (QL-820NWB only) .................................................................................................85
Description.........................................................................................................................................85
Using the Mass Storage Mode ..........................................................................................................86
JPEG Printing ..........................................................................................................................................87
Template Printing from the Label Printer Using the LCD menu (QL-820NWB only) ...............................88
Remote Update........................................................................................................................................91
Distributed Printing (Windows® only).......................................................................................................91
Section II Application
7
How to Use P-touch Editor
96
For Windows®..........................................................................................................................................96
Starting P-touch Editor ......................................................................................................................96
Printing with P-touch Editor ...............................................................................................................98
Transferring Data to the Label Printer ...............................................................................................99
2-colour Printing Configuration ........................................................................................................100
For Mac..................................................................................................................................................104
Starting P-touch Editor ....................................................................................................................104
Operation modes .............................................................................................................................105
Transferring Data to the Label Printer .............................................................................................106
2-colour Printing Configuration ........................................................................................................107
How to use the P-touch Address Book (Windows® only) ......................................................................108
Starting the P-touch Address Book .................................................................................................108
Creating a new contact....................................................................................................................110
8
How to use P-touch Editor Lite (Windows® only)
112
How to use P-touch Editor Lite (QL-810W only) (Windows® only) ........................................................112
How to use P-touch Editor Lite LAN (Windows® only) ..........................................................................116
9
How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
121
P-touch Transfer Manager.....................................................................................................................121
Transferring the Template to P-touch Transfer Manager ......................................................................121
Transferring Templates or Other Data from the Computer to the Label Printer ....................................124
Backing up Templates or Other Data Saved in the Label Printer ..........................................................129
Deleting Label Printer Data....................................................................................................................130
Creating Transfer Files and Transfer Package Files .............................................................................131
P-touch Library ......................................................................................................................................132
Starting P-touch Library .........................................................................................................................132
Opening and Editing Templates ............................................................................................................134
Printing Templates.................................................................................................................................135
Searching for Templates........................................................................................................................136
vii
10
Transferring Templates with P-touch Transfer Express (Windows® only)
138
Preparing P-touch Transfer Express .....................................................................................................138
Transferring the Template to P-touch Transfer Manager ......................................................................139
Saving the Template as a Transfer Package File (.pdz)........................................................................140
Distributing the Transfer Package File (.pdz) and P-touch Transfer Express to the User .....................142
Transferring the Transfer Package File (.pdz) to Your Label Printer .....................................................143
11
How to Update P-touch Software
146
Updating P-touch Editor.........................................................................................................................146
For Windows® .................................................................................................................................146
For Mac ...........................................................................................................................................148
Updating P-touch Editor Lite (Windows only) and the Firmware ...........................................................149
For Windows® .................................................................................................................................149
For Mac ...........................................................................................................................................151
Section III Network
12
Introduction
154
Network Features ..................................................................................................................................154
13
Changing Your Label Printer Network Settings
155
Changing Your Label Printer's Network Settings
(IP Address, Subnet Mask and Gateway) ..........................................................................................155
Using the BRAdmin Light Utility (Windows® only) ...........................................................................155
Other Management Utilities ...................................................................................................................157
Using Web Based Management (Web Browser).............................................................................157
Using the BRAdmin Professional Utility (Windows® only) ...............................................................157
14
Web Based Management
158
Overview................................................................................................................................................158
Configuring the Printer Settings Using Web Based Management (Web Browser) ................................159
viii
Section IV Appendix
15
Resetting the Label Printer
161
Resetting All Settings to the Factory Settings Using the Label Printer Buttons (QL-810W only) ..........161
Resetting Data Using the LCD menu (QL-820NWB only) .....................................................................161
Resetting Data Using the Printer Setting Tool .......................................................................................162
16
Maintenance
163
Cleaning the Exterior of the Unit............................................................................................................163
Cleaning the Print Head.........................................................................................................................163
Cleaning the Roller ................................................................................................................................163
Cleaning the Label Outlet ......................................................................................................................165
17
Troubleshooting
166
Overview................................................................................................................................................166
Printing Problems ............................................................................................................................167
Network Setup Problems.................................................................................................................172
Label Printer Cannot Print over the Network
Label Printer Is Not Found on the Network Even after Successful Installation ...........................174
Security Software Problems ............................................................................................................174
Checking the Operation of Network Devices...................................................................................175
Version Information .........................................................................................................................175
LED Indicators .......................................................................................................................................176
QL-810W .........................................................................................................................................176
QL-820NWB ....................................................................................................................................178
Troubleshooting...............................................................................................................................180
18
Product Specifications
181
Label Printer Specifications ...................................................................................................................181
19
Notes on Using P-touch Transfer Manager
183
Notes on Creating Templates ................................................................................................................183
Notes on Transferring Templates ..........................................................................................................183
Notes on Transferring Data Other Than Templates ..............................................................................184
20
Network Terms and Information
185
Supported Protocols and Security Features ..........................................................................................185
Types of Network Connections and Protocols.......................................................................................186
Types of Network Connections........................................................................................................186
Configuring Your Label Printer for a Network ........................................................................................188
IP Addresses, Subnet Masks and Gateways ..................................................................................188
Wireless Network Terms and Concepts ................................................................................................190
Security Terms ................................................................................................................................190
ix
21
List of Barcodes for the P-touch Template Function
194
General Procedure for the P-touch Template Function .........................................................................194
List of Barcodes for Specifying Settings ................................................................................................195
22
Using the Battery Unit (Optional:PA-BU-001)
198
Using the Battery Unit (Rechargeable Li-ion Battery included) .............................................................198
Product Specifications ...........................................................................................................................200
23
Using the Brother Barcode Scanner (Optional: PA-BR-001) (QL-820NWB only)
201
x
Section I
Basic Operations
Setting Up the Label Printer
Printing Using a Computer (P-touch Editor)
Printing Using the Mobile Device
Changing the Label Printer Settings
Printing Labels Using P-touch Template
Other Functions
I
2
22
33
37
69
84
1
Setting Up the Label Printer
1
1
Parts Description
1
Front
1
QL-810W
1
13
11
12
14
1
2
3
5
9
4
6
7
8
10
1 Battery LED
8 Wi-Fi Button
2 Status LED
9 Editor Lite LED
3 Power Button
10 Editor Lite Button
4 Feed Button
11 DK Roll Compartment Cover
5 Cutter Button
12 Label Output Slot
6 WPS Button
13 Roll Spool Arm
7 Wi-Fi LED
14 Roll Spool Guide
2
Setting Up the Label Printer
QL-820NWB
1
1
15
12
14
13
16
1
2
3
5
4
11
6
7
8
9
10
1 Indicator Display
13 Label Output Slot
2 Date Display
14 DK Roll Compartment Cover
3 Time Display
15 Roll Spool Arm
4 Status LED
16 Roll Spool Guide
5 Power Button
6 Cutter Button
7 Menu Button
8 Cancel Button
9 Up Arrow Button
10 Down Arrow Button
11 OK Button
12 LCD
3
Setting Up the Label Printer
Rear
1
1
QL-810W
QL-820NWB
1
1
2
4
3
2
1 AC Adapter Port
2 USB Port
3 USB Host
4 LAN Port
Important
Before using the printer, make sure you remove the protective sheet according to the following procedure:
1 Make sure that the printer is turned Off.
Hold the printer by the front, and firmly lift the DK Roll Compartment Cover to open it.
2 Remove the protective sheet from the Label Output Slot.
Protective
sheet
• Do not throw away the protective sheet.
• When the printer is not in use, lift the DK Roll Compartment Cover and remove any DK Rolls from
inside the printer. Reinsert the protective sheet into the Label Output Slot to maintain good printing
quality.
4
Setting Up the Label Printer
Loading the DK Roll
1
a
Make sure that the label printer is turned Off.
Hold the printer by the front, and firmly lift the DK Roll Compartment Cover to open it.
b
Place the DK Roll into the Roll Spool Guide.
• Make sure that the Roll Spool Arm is inserted firmly in the Roll Spool Guide.
• Make sure the Stabiliser (1) slides into the notch of the printer.
1
1
c
Thread the DK Roll through the printer.
• Align the edge of the DK Roll with the upright edge of the Label Output Slot.
• Insert the first label into the slot inside the compartment.
• Push the label through the Label Output Slot until the end reaches the mark, as shown below.
5
Setting Up the Label Printer
d
Close the DK Roll Compartment Cover.
When you press the Power ( ) Button to turn the printer On, the end of the DK Roll aligns automatically.
Important
Do not leave any printed labels in the printer. Doing so will cause the labels to jam.
6
1
Setting Up the Label Printer
Connecting the AC Adapter
1
1
Connect the AC Power Cord to the printer and to the AC Adapter. Then, plug the AC Power Cord into an
earthed electrical socket.
The PA-BU-001 (optional battery unit) can also be used.
7
Setting Up the Label Printer
Installing the Coin Cell Battery (QL-820NWB only)
1
1
A coin cell battery is used as a backup power supply to maintain the settings for the internal clock. Please
note that battery power will be consumed even if the printer is not in use.
a
Make sure that the printer is turned Off. Hold the printer by the front, and firmly lift the DK Roll
Compartment Cover to open it.
b
Pull out the insulation seal on the coin cell battery.
Important
• Using a coin or similar object, slowly turn the coin cell battery cover in the direction of the arrow on the
battery cover until it stops, and then remove the coin cell battery cover.
Do not turn the coin cell battery cover past the unlock position, or you may damage it.
• Replace the coin cell battery.
Be sure to insert the new battery with the + and - sides facing the correct direction.
Using a coin or similar object, slowly turn the coin cell battery cover in the opposite direction of the arrow
on the battery cover until it locks into place.
8
Setting Up the Label Printer
CAUTION
1
• Remove the battery if you do not intend to use the printer for an extended period of time.
• Dispose of the battery at an appropriate collection point, not in the general waste stream. Be sure to
observe all applicable federal, state, and local regulations.
• When storing or discarding a battery, wrap it with cellophane tape to prevent it from short-circuiting.
(see illustration)
1 Cellophane tape
2 Coin Cell battery
1
2
• We recommend replacing the battery every two years.
• If the clock is reset while power is supplied to the machine, replace this battery. When replacing the
battery, buy a CR2032 battery (recommended manufacturers: Hitachi Maxell, Ltd., FDK Corporation).
9
Setting Up the Label Printer
Turning Power On/Off
On: Press the Power (
1
1
) Button to turn the printer On. The Status LED turns green.
Off: Press and hold the Power (
) Button again to turn the printer Off.
Important
When turning the printer Off, do not remove the battery or disconnect the AC Adapter until the orange
Status LED turns Off.
Setting LCD Language (QL-820NWB only)
a
b
c
1
Press the Menu Button.
Press the [▲] or [▼] Button to select the [Administration] menu, and then press the [OK] Button.
Select [
Language], scroll to select your language, and then press the [OK] Button.
Note
The first time you start up the printer, the language configuration is automatically displayed without going
through the menu.
Setting the Time and Date (QL-820NWB only)
1
Adjust the clock to the current time and date. The time and date set here are displayed on the main screen.
a
b
Press the Menu, [▲], or [▼] Button to select the [Settings] menu, and then press the [OK] Button.
c
Use [▲] or [▼] to specify the last two digits of the year, and then press the [OK] Button. Specify two digits
for the month and day in the same way.
d
e
Use [▲] or [▼] to specify two digits each for the hours and minutes, and then select [AM], [PM] or [24].
Select [Set Clock] using [▲] or [▼] Button, and then press the [OK] Button. The clock setting screen
appears.
Press the [OK] Button. The [Settings] menu is displayed.
Note
The format for the time and date can be changed. Select [Administration], and then select [Date
Format] or [Time Format] to specify the setting.
10
Setting Up the Label Printer
LCD (QL-820NWB only)
1
1
Screen
1
When the printer is turned on, the main screen appears.
1
2 3 45 6
7
8
9
1 Update icon
Indicates whether updated templates, databases, and other data are available.
: There is new data.
(flashing) : Data update failed.
(flashing) : Cannot communicate with the server.
2 Wireless Direct icon
3 WLAN icon
: The network is connected correctly.
: Your printer is searching for the network.
4 Bluetooth icon
: Bluetooth mode
(flashing): Auto Reconnect function is On, and not connected.
5 Eco Charging icon (only appears when Battery Unit is installed)
6 Battery level (only appears when Battery Unit is installed)
Indicates the remaining battery level.
 Full:
 Half:
 Low:
 Charging:
7 Template
8 Date display
11
Setting Up the Label Printer
9 Time display
1
Note
While using the buttons on the printer, do not send prints or change settings from your computer or other
devices.
LCD Settings
1
The settings for the LCD can be specified either by using the printer or by using the Printer Setting Tool on
a computer connected to the printer. For more information on connecting a computer and specifying settings,
see Changing the Label Printer Settings on page 37.
Specifying Settings from the Printer
1
Press the [Menu], [▲], or [▼] Button to select a menu option, and then press the [OK] Button. Press [▲] or
[▼] to select an option, and then press the [OK] Button.
1
2
1 The currently selected option is highlighted.
2 The scroll bar shows the position of the highlighted option on the list.
12
Setting Up the Label Printer
Using the buttons on the printer, the following settings can be specified:
Menu
Settings
Title
Sub title
Settings
1
Description
Colour 1
(Black)
-6
-5
-4
-3
-2
-1
0
+1
+2
+3
+4
+5
+6
Adjust the density of the first colour
when using 2-colour printing.
Colour 2
(Red)
-6
-5
-4
-3
-2
-1
0
+1
+2
+3
+4
+5
+6
Adjust the density of the second
colour when using 2-colour printing.
Auto Cut
Auto Cut
OFF
Cut at End
Set the cutting method when printing
multiple labels.
Auto Cut: Always cuts automatically.
OFF: Does not cut automatically.
Cut at End: Only cuts the labels that
have finished printing when multiple
labels are printed.
Set Clock
Y(2000-2099)
M(1-12)
D(1-31)
0-23(H)
0-59(M)
AM/PM/24
Specify the date and time.
Print
Density
(2 colours)
13
Setting Up the Label Printer
Menu
Settings
(Continued)
Title
Sub title
Settings
Description
Adapter
Off
10
20
30
40
50
60
Specify the period of time that
passes before the printer turns off
automatically when connected to an
electrical socket.
Li-ion
Battery
Off
10
20
30
40
50
60
Specify the period of time that
passes before the printer turns off
automatically when powered by the
Rechargeable Li-ion Battery.
LCD Contrast
-2
-1
0
+1
+2
Set the contrast of the LCD.
The higher the number, the stronger
the contrast.
Backlight
On
Off
Switch the backlight On or Off.
Off
5s
10s
20s
30s
60s
Specify the amount of time of
inactivity that passes before the
backlight of the LCD turns off
automatically.
100%
80%
Switch to Eco Charging.
If set at 80%, charging will stop
automatically when 80% charge is
reached.
Auto Power
Off
Backlight
Timeout
Eco Charging
14
1
Setting Up the Label Printer
Menu
Title
Template
Settings
Template
Mode
Sub title
Settings
On
Off
Description
Select whether the template mode
starts when the printer is turned on.
Note
In the template mode, you can
replace the contents of the
templates stored in the printer
and print them. For further
information, see Printing Labels
Using P-touch Template
on page 69.
Confirm
Print
On
Off
Select whether a message appears
before printing so that the number of
copies can be confirmed.
Serialize
Mode
Cont From Last
Select to serialise from the last
number printed.
From Starting #
Select to serialise from the default
number each time you print.
Serialize
Reset
Reset
Back
Reset the sequential number to the
default number. Select [Back] to
return to the previous screen without
resetting the number.
Default
Print
Quantity
001
|
999
Specify the default value for the print
quantity.
Preset
Template
Show
Hide
Select whether to display preset
templates when using templates
other than the factory preset
templates.
15
1
Setting Up the Label Printer
Menu
Title
Information
Configuration
Print
Configuration
Sub title
Settings
Description
1
Printer:
QL-820NWB
ProgVer: *.**
FontVer: *.**
Memory:
***/8064kbytes
Display the printer information.
All
Start
Back
Print the printer set-up information
(missing dot test pattern, usage log,
printer settings, wireless setting
information and transfer data).
Select [Back] to return to the
previous screen without printing the
information.
Usage Log
Start
Back
Print the printer usage log.
Select [Back] to return to the
previous screen without printing the
log.
Printer
Settings
Start
Back
Print the printer settings.
Select [Back] to return to the
previous screen without printing the
settings.
Transfer Data Start
Back
Print the transfer data.
Select [Back] to return to the
previous screen without printing the
transfer data.
16
Setting Up the Label Printer
Menu
Title
Administration
Settings
Description
Command Mode
P-touch Template
ESC/P
Raster
Select the type of command mode.
Date Format
1/31/2099
01/31/2099
31/1/2099
31/01/2099
31.1.2099
31.01.2099
31-1-2099
31-01-2099
2099/1/31
2099/01/31
2099-1-31
2099-01-31
Select the date format for the clock.
Time Format
01:59(24)
1:59(24)
1:59AM
01:59AM
Select the time format for the clock.
Čeština
Dansk
Deutsch
English
Español
Français
Hrvatski
Italiano
Magyar
Nederlands
Norsk
Polski
Português
Română
Slovenski
Slovenský
Suomi
Svenska
Select the language of the LCD.
inch
mm
Select the measurement units for
displayed settings.
Language
Unit
Sub title
17
1
Setting Up the Label Printer
Menu
Administration
(Continued)
Title
Reset
Sub title
Settings
Description
Factory Reset Reset
Back
Factory Reset returns all printer
settings, including the
communication settings and device
settings, to their factory defaults.
Templates and databases stored in
the printer are also deleted.
User Data
Reset
User Data Reset returns all device
settings to their factory defaults.
Templates and databases stored in
the printer are also deleted.
Reset
Back
Network Reset Reset
Back
Network Reset returns the
communication settings to their
factory defaults.
Airplane
Mode
On
Off
Select On, the printer will enter
Airplane Mode and the following
conditions will take effect.
[WLAN] and [Bluetooth] will
disappear from the LCD.
Menu Locks
Settings
Template Settings
Information
WLAN
Bluetooth
Feed
Remote Update
Finish
Select the check boxes for any
options you want to prevent changes
from the LCD of the printer.
After selecting the check boxes,
select [Finish] to complete the
settings.
If the Menu Locks are set, a lock icon
will be displayed for parameters that
cannot be selected.
Menu
Security
On
Off
Select whether a password is
required to enter the Administration
mode.
Set Password
If you select [On], specify the 4-digit
password.
18
1
Setting Up the Label Printer
Menu
WLAN
Title
Settings
Description
1
WLAN
(On/Off)
On
Off
Select whether to turn the WLAN
function On or Off.
Network Mode
Infrastructure
Mode
Direct Mode
Infra/
Direct Mode
Set which network is used when you
select [On] from [WLAN (On/Off)].
WPS Button
Push
Try to connect to wireless access
points nearby.
WPS PIN Code
Display the printer's 8-digit pin code.
Infra
Manual
Setting
Display the SSIDs of wireless
access points nearby.
After you select an SSID and press
the [OK] Button, the password entry
screen will appear. Push the Cancel
Button several times to return to the
previous screen until it is displayed.
Direct
Manual
Setting
Manually enter the SSID and
password of a wireless access point
to connect. Push the Cancel Button
several times to return to the
previous screen until it is displayed.
Infrastructure
Mode
Status: ****
SSID: ****
IP Addr: *.*.*.*
NodeName: ****
Subnet: *.*.*.*
Gateway: *.*.*.*
MAC Addr: ****
Display the WLAN status.
Direct Mode
Status: ****
SSID: ****
IP Addr: *.*.*.*
Password: ****
Channel: ****
Display the WLAN status.
Bluetooth
(On/Off)
On
Off
Turn the Bluetooth function on or off.
Automatic
Reconnection
On
Off
Switch to Automatic Reconnection
mode (only for Apple device : iPad,
iPhone, or iPod touch).
Bluetooth
Status
Visible
Usage: ****
Device: ****
Visible: ****
Address: ****
Display the status of the Bluetooth
function.
WLAN Status
Bluetooth
Sub title
19
Setting Up the Label Printer
Menu
Feed
Title
Settings
Remote
Update?
Description
1
Determine when the label feed
starts. These modes may vary
depending on the DK Roll used.
Feed Start
Die-cut Feed
Setting
Remote
Update
Sub title
Current Page
Label feed starts on the current page
when the die-cut black mark is
detected on the reverse side. If a
die-cut black mark is undetected on
the current page, this mode feeds to
the next page and detection begins
from there.
Next Page
This mode always feeds to the next
page and detection begins from
there.
Start
Back
Available only when the Label
Printer is connected to the FTP
Server and when the templates,
databases, and other files need to
be updated. Press [Start] to begin
the remote update. After the update
is completed, the Label Printer
automatically returns to the main
screen.
Note
• Some settings may differ depending on the firmware (printer software).
• If you want to reset the settings, use [Device settings] in the Printer Setting Tool to return all settings to
their factory defaults. For more information, see Menu Bar on page 53.
20
Setting Up the Label Printer
Setting the Menu Security
1
When setting the menu security, access to the Administration mode can be restricted by setting a password.
a
Press the Menu, [▲], or [▼] Button to select the [Administration] menu, and then press the [OK]
Button.
b
Select [Menu Security], press [▲] or [▼] to select [On], and then press the [OK] Button.
Specify the first number using [▲] or [▼], and then press the [OK] Button to proceed to the next number.
Specify the remaining three numbers in the same way.
Note
• After a password has been set, the password input screen appears when the [Administration] menu
is selected. Enter the specified 4-digit password using [▲] or [▼], and then press the [OK] Button.
• To cancel the password settings, select the [Administration] menu and enter the password. Then,
select [Menu Security] > [Off].
• If you do not remember the password, use [Device settings] in the Printer Setting Tool to return all
settings to their factory defaults, or specify the password again and apply it. For more information, see
Menu Bar on page 53.
21
1
2
Printing Using a Computer
(P-touch Editor)
2
Installing the Software and Printer Drivers to a Computer
2
2
Windows®
To print from your
computer or Mac, install the printer drivers, P-touch Editor, and other
applications to your computer.
For Windows®:
Printer Driver, P-touch Editor, P-touch Address Book, P-touch Update Software, Printer Setting Tool,
BRAdmin Light and BRAdmin Professional
For Mac:
Printer Driver, P-touch Editor, P-touch Update Software, Printer Setting Tool and Wireless Device Setup
Wizard
Important
QL-810W only: When printing with P-touch Editor, press and hold the P-touch Editor Lite Button until the
green Editor Lite LED turns off.
a
Visit our website (install.brother) and download the Software Installer for the latest software and
manuals.
b
Double-click the downloaded EXE file (for Windows®) or DMG file (for Mac), and follow the on-screen
instructions to proceed with the installation.
Note
To connect the printer to a computer using a wireless connection, we recommend the following:
• Configure the wireless network settings while installing the software. You can change the settings later
using the Printer Setting Tool.
• Install the software on a computer wirelessly connected to your network and configure the printer using
a USB cable.
• Make a note of the SSID (network name) and password (network key) of the wireless network in
advance. If you cannot find this information, ask your network administrator or wireless access
point/router manufacturer.
• If your wireless access point/router supports WPS, you can use WPS (Wi-Fi Protected Setup) to quickly
configure the wireless network settings.
c
Close the dialog box when the installation is complete.
22
Printing Using a Computer (P-touch Editor)
Connecting the Label Printer to a Computer
2
Refer to these directions for the type or connection method:
 USB cable connection
2
See Connecting Using USB on page 23.
 Wireless LAN connection
See Connecting Using Wi-Fi® on page 23.
 Bluetooth Connection (QL-820NWB only)
See Bluetooth Connection (QL-820NWB only) on page 28.
 Wired LAN connection (QL-820NWB only)
See Connecting Using a Wired LAN (QL-820NWB only) on page 28.
Connecting Using USB
a
b
c
d
2
Before connecting the USB cable, make sure that the printer is turned Off.
Connect the USB cable to the USB Port on the back of the printer.
Connect the USB cable to the USB Port on the computer.
Turn the printer On.
Connecting Using Wi-Fi®
2
The following Wi-Fi connection methods are available:
 Wireless Direct
 Infrastructure Mode
 Infrastructure Mode + Wireless Direct
 WPS (Wi-Fi Protected Setup™)
Wireless Direct
2
Wireless Direct allows you to connect the printer to your computer or mobile device directly without a Wi-Fi
access point/router; the printer serves as a Wi-Fi access point.
a
Confirm the Wireless Direct settings of the printer.
 Using your printer (QL-820NWB only)
1 Press the Menu and [▼] Buttons to select the [WLAN] menu, and then press the [OK] Button.
Set [WLAN (On/Off)] to [On].
2 Press the Menu and [▼] Buttons to select the [WLAN] menu, and then press the [OK] Button.
3 Press the [▼] Button to select the [Network Mode] menu, and then press the [OK] Button.
23
Printing Using a Computer (P-touch Editor)
4 Select [Direct Mode], and then press the [OK] Button. The Wireless Direct icon appears on the
LCD.
 For Windows®
2
Connect the printer and computer with a USB cable. Start the Printer Setting Tool on your computer,
and click [Communication Settings]. Select [Infrastructure and Wireless Direct] or [Wireless
Direct] for [Selected Interface] in [Communication Settings] in the [General] tab, and confirm the
[Wireless Direct] tab.
For more information, see Communication Settings for Windows® on page 40.
 For Mac
Start the Printer Setting Tool on your computer, and select [On] for [Wireless Direct] in the [Wireless
LAN] tab.
b
Use your computer to select the SSID of your printer ("DIRECT-*****_QL-810W" or "DIRECT-*****_QL820NWB" where ***** is the last five digits of the product serial number). If required, enter the password
(810*****/820***** where ***** is the last five digits of the product serial number).
Note
• You can change the printer’s network settings using the Printer Setting Tool. For more information, see
Wireless Settings on page 46.
• The Printer Setting Tool also allows you to apply the network settings changes to multiple printers. For
more information, see Applying Setting Changes to Multiple Printers on page 50.
• You can find the serial number label in the DK Roll Compartment of the printer.
• You cannot connect to the Internet on your computer via Wi-Fi while using Wireless Direct.
• The SSID can also be entered using the LCD. Select the SSID from the displayed list, or press the [▼]
Button to select the [Direct Manual setting], and then manually enter the SSID and password. Push
the Cancel Button several times to return to the previous screen until it is displayed.
Infrastructure Mode
2
Infrastructure Mode allows you to connect the printer to a computer via a Wi-Fi access point/router.
 Before You Begin
First, you must configure the Wi-Fi settings of your printer to communicate with your Wi-Fi access
point/router. After the printer is configured, computers on your network will have access to the printer.
Important
• To connect the printer to your network, we recommend that you contact your system administrator before
installation. You must confirm your Wi-Fi settings before you proceed with this installation.
• To configure the Wi-Fi settings again, or if the status of the Wi-Fi connection for your printer is unknown,
reset the Wi-Fi settings of the printer.
For QL-810W
1 Press and hold the Power (
2 Press and hold the Cutter (
starts blinking in green.
) Button to turn the printer off.
) Button and the Power (
) Button for about one second. The Status LED
24
Printing Using a Computer (P-touch Editor)
3 The Status LED is lit in orange, the Editor Lite LED flashes in green and the Wi-Fi LED flashes in blue.
While pressing the Power ( ) Button, press the Cutter ( ) Button once and the Status LED lights in
orange.
4 Release the Power ( ) Button. Then the Status LED is lit in orange, the Editor Lite LED flashes in green
and the Wi-Fi LED flashes in blue. The Wi-Fi settings of the printer is reset.
For QL-820NWB
Select [Network Reset] from the menu.
For more information, see LCD Settings on page 12.
Note
• We recommend making a note of the SSID (network name) and password (network key) of the wireless
network in advance.
• To achieve the best results with normal everyday document printing, use the printer as close to the Wi-Fi
access point/router as possible with minimal obstructions. Large objects and walls between the two
devices as well as interference from other electronic devices can affect communication, or the data
transfer speed of your documents.
 Connecting the printer to your Wi-Fi access point/router
a
First, write down the SSID (network name) and password (network key) of your Wi-Fi access
point/router.
b
c
Connect the printer and computer with a USB cable.
Configure the Infrastructure Mode settings of the printer.
 Using your printer (QL-820NWB only)
1 Press the Menu and [▼] Buttons to select the [WLAN] menu, and then press the [OK] Button.
2 Press the [▼] Button to select the [Network Mode] menu, and then press the [OK] Button.
3 Select [Infrastructure Mode], and then press the [OK] Button.
Note
The SSID can also be entered using the LCD. Press the Menu and [▼] Buttons to select the [WLAN] menu,
and then press the [OK] Button. Press the [▼] Button to select the [Infra Manual Setting]. Push the
Cancel Button several times to return to the previous screen until it is displayed.
 For Windows®
1 Start the Printer Setting Tool on your computer, and click [Communication Settings]. Select
[Infrastructure or Ad-hoc] or [Infrastructure and Wireless Direct] for [Selected Interface] in
[Communication Settings] in the [General] tab, and select [Infrastructure] for
[Communication Mode] in [Wireless Settings] in the [Wireless LAN] tab.
2 Enter the SSID that you wrote down, or click [Search] and select the SSID from the displayed
list, and enter the password (network key) of your Wi-Fi access point/router.
25
2
Printing Using a Computer (P-touch Editor)
3 Click [Apply].
For more information, see Communication Settings for Windows® on page 40.
 For Mac
2
Start the Wireless Device Setup Wizard included in the Printer Driver Package, and then follow the
on-screen instructions. The Wireless Device Setup Wizard can be found in the [Utilities] folder.
d
For QL-810W
Press and hold the Wi-Fi ( ) Button for one second.
For QL-820NWB
Press the Menu and [▼] Buttons to select the [WLAN] menu, and then press the [OK] Button. Set
[WLAN (On/Off)] to [On].
e
When the connection between the printer and your Wi-Fi access point/router is established, the WiFi ( ) LED starts flashing in blue (QL-810W) or [Connected!] appears on the LCD
(QL-820NWB). Computers and mobile devices that are on the same network as the printer will have
access to the printer.
Note
To change any other network settings, use the Printer Setting Tool. For more information, see Changing
the Label Printer Settings on page 37.
Infrastructure Mode + Wireless Direct
2
Infrastructure Mode and Wireless Direct can be used at the same time.
a
Set the printer to Infrastructure/Direct Mode.
 Using your printer
1 Press the Menu and [▼] Buttons to select the [WLAN] menu, and then press the [OK] Button.
2 Press the [▼] Button to select the [Network Mode] menu, and then press the [OK] Button.
3 Select [Infra/Direct Mode], and then press the [OK] Button.
 For computers
1 Start the Printer Setting Tool on your computer, and click the [Communication Settings] button.
2 Select [Infrastructure and WirelessDirect] for [Selected Interface] in the [General] tab.
For more information on the Communication Settings, see General Tab on page 44.
b
For QL-820NWB, press the Menu and [▼] Buttons to select the [WLAN] menu, and then press the [OK]
Button.
Set [WLAN (On/Off)] to [On].
For QL-810W, press and hold the Wi-Fi ( ) Button.
c
To use the computer or mobile device to select the SSID of the printer, see step 3 of Wireless Direct
on page 23.
To configure the Infrastructure Mode settings of the printer, see step 3 of Connecting the printer to your
Wi-Fi access point/router on page 25.
26
Printing Using a Computer (P-touch Editor)
WPS (Wi-Fi Protected Setup™)
2
If your Wi-Fi access point/router supports WPS, settings and connections can be configured quickly.
a
First, confirm that your Wi-Fi access point/router has the WPS symbol.
b
Place your printer within the range of your Wi-Fi access point/router. The range may differ depending on
your environment. See the instructions provided with your Wi-Fi access point/router.
c
On the printer:
2
 For QL-810W
Press and hold the WPS Button for one second.
When the connection is established, The Wi-Fi ( ) LED is lit blue.
 For QL-820NWB
a). Press the Menu and [▼] Buttons to select [WLAN] menu, and then press the [OK] Button.
b). Press the [▼] Button to select the [WPS Button Push] menu, and then press the [OK] Button.
When the connection is established, the WLAN icon appears on your printer's LCD.
Note
• Computers and mobile devices that are on the same network as the printer will have access to the printer.
• Your printer will try to connect using WPS for two minutes. If the WPS Button (QL-810W) or [OK] Button
(QL-820NWB) is pressed during that time, the printer will continue trying to connect for an additional two
minutes.
• You can also configure this using the PIN code.
27
Printing Using a Computer (P-touch Editor)
Connecting Using a Wired LAN (QL-820NWB only)
2
Note
To use a static IP address to connect your printer with a wired LAN connection, install the printer drivers
and Printer Setting Tool, and then specify the wired LAN connection settings.
2
For more information, see Installing the Software and Printer Drivers to a Computer on page 22.
a
Unless wireless LAN is turned off, a wired LAN cannot be used. Turn off wireless LAN using the Printer
Setting Tool before connecting the printer to a wired LAN connection.
b
c
d
e
Turn off the printer before connecting the LAN cable.
Connect the LAN cable to the LAN Port on the back of the printer.
Connect the LAN cable to an active LAN Port on the network.
Turn the printer On.
Note
The printer’s communication settings can be changed under [Communication Settings] in the Printer
Setting Tool. For more information on the Communication Settings, see General Tab on page 44.
Network Cable
2
Use a straight-through Category 5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast
Ethernet Network.
Note
Do not connect this product to any LAN connection that is subject to overvoltages.
Bluetooth Connection (QL-820NWB only)
2
Important
In order for the printer and your Bluetooth-equipped computer or adapter to communicate, you must first
pair the printer with the computer or handheld device using the Bluetooth management software using
your computer or hand-held device.
a
b
c
d
e
Press the Menu Button.
Press the [▲] or [▼] Button to select the [Bluetooth] menu.
Press the [OK] Button.
Press the [▲] or [▼] Button to select [Bluetooth(On/Off)], then press [OK] Button. Press the [▲] or
[▼] Button to select [On], then press [OK] Button.
Use your Bluetooth management software to discover the printer. Bluetooth communication is now
available.
28
Printing Using a Computer (P-touch Editor)
Connecting the Label Printer to a Barcode Scanner using
Bluetooth (QL-820NWB only)
2
You can connect the printer to a Barcode Scanner using a Bluetooth interface.
2
Note
• Follow the recommendations of the manufacturer of your Bluetooth-equipped devices, such as Barcode
Scanners, and install any necessary hardware and software.
• The Bluetooth connection settings are saved even after the printer is turned off.
 Connecting the printer to a Barcode Scanner using Bluetooth
To print barcodes using a Bluetooth connection you must perform the folllowing steps:
Once a connection has been established, the printer remains connected until it is turned off, preventing it
from connecting to another device.
a
Press the Menu and [▼] Button to select the [Bluetooth] menu, and then press the [OK] Button.
Set [Bluetooth (On/Off)] to [On].
For Bluetooth Version 2.0 or earlier
b
Check the PIN code in the Bluetooth tab in the Settings dialog box in the Printer Setting Tools, and
enter it into your destination Bluetooth device.
For Bluetooth Version 2.1 or later
b
c
Execute pairing from a destination Bluetooth device.
When the [Request Secure Simple Pairing (SSP) settings during pairing] check box is not selected,
a Bluetooth Pass Key for a Bluetooth device (of destination) is displayed on the LCD and the
Bluetooth connection is made.
When [Request Secure Simple Pairing (SSP) settings during pairing] check box is selected, a
Bluetooth Pass Key is displayed on the LCD. Press [OK] Button on the printer. As the displayed
Bluetooth Pass Key is entered to the Bluetooth device (of destination), the Bluetooth connection is
made.
29
Printing Using a Computer (P-touch Editor)
Printing from a Computer
2
Available Applications
2
To use the printer effectively, a number of applications and functions are available.
You must install the printer driver to use these applications.
Visit our website (install.brother) and download the installer for the applications and printer driver.
Application
P-touch Editor
P-touch Transfer Manager
Windows
Mac
r
Features
r
Designs and prints custom labels with built-in drawing tools,
text using different fonts and styles, imported graphic images
and barcodes.
Allows you to transfer templates and other data to the printer
and save backups of your data on the computer.
r
This application is installed with P-touch Editor.
Manages and prints P-touch Editor templates.
P-touch Library
You can use P-touch Library to print templates.
r
This application is installed with P-touch Editor.
P-touch Update Software
r
P-touch Address Book
r
Prints address labels using an address database.
P-touch Editor Lite LAN
r
Prints over wireless as well as wired connections.
Printer Setting Tool
r
r
Wireless Device Setup
Wizard
Updates software to the latest version.
r
Specifies the printer's device settings from a computer.
r
Allows you to configure the your printer for a wireless
network.
BRAdmin Light
r
Finds the printer on your network and allows you to configure
basic settings from your computer.
BRAdmin Professional
r
Finds the printer on your network and allows you to configure
advanced settings and updates from your computer.
Function
Windows
Mac
Features
When printing a large number of labels, printing can be
distributed among multiple printers.
Distributed printing
r
Because printing is performed at the same time, the total
printing time can be reduced.
For more information, see Distributed Printing (Windows®
only) on page 91.
30
2
Printing Using a Computer (P-touch Editor)
Creating Labels from Your Computer
2
There are various methods for printing with this printer.
The following describes the procedure for printing from a computer using P-touch Editor or P-touch Address
Book.
a
b
c
d
2
Start P-touch Editor or P-touch Address Book, and then open the document you want to print.
Create a label design.
Check the cutting options.
Select [File] and then select [Print] from the menu bar or click the [Print] icon.
Cutting Options
2
The cutting options allow you to specify how the item is fed and cut when it is printed. Use the printer driver
to select the cutting option when printing from the computer.
Label Cut Option Table
Auto Cut
Cut at end
Image
No
Yes
ABC ABC
No
No
Yes
Yes or No
ABC ABC
ABC
ABC
31
Printing Using a Computer (P-touch Editor)
Attaching Labels
a
b
2
Peel the backing from the label.
2
Position the label, and then press firmly from top to bottom with your finger to attach the label.
Note
Labels may be difficult to attach to surfaces that are wet, dirty, or uneven. The labels may peel off easily
from these surfaces.
32
3
Printing Using the Mobile Device
3
Installing Applications for Use with Mobile Devices
3
Brother offers various applications for use with your printer, including applications that allow you to print
directly from your Apple iPhone, iPad, and iPod touch or Android™ smartphone or tablet, and applications
that allow you to transfer data wirelessly, such as templates, symbols, and databases created using a
computer, to your printer.
Available Applications
3
3
The following free Brother applications can be downloaded from the App Store or Google Play™:
Application
Features
Brother iPrint&Label
Create and print labels using templates on a smartphone, tablet or other
mobile device directly to your printer.
Mobile Transfer Express
Allows you to use a mobile device to download databases and label data,
created on a computer using P-touch Editor and saved to a cloud service,
and send them to your printer.
Connecting the Label Printer to a Mobile Device
a
3
Confirm the Wireless Direct settings of the printer, and then connect the printer to your computer using
a USB cable.
 Using your printer (QL-820NWB only)
1 Press the Menu Button and [▼] Button to select the [WLAN] menu, and then press the [OK] Button.
Set [WLAN (On/Off)] to [On].
2 Press the Menu, [▼] Buttons to select the [WLAN] menu, and then press the [OK] Button.
3 Press the [▼] Button to select the [Network Mode] menu, and then press the [OK] Button.
4 Select [Direct Mode], and then press the [OK] Button. The Wireless Direct icon appears on the
LCD.
 For Windows®
Connect the printer and computer with a USB cable. Start the Printer Setting Tool on your computer,
and click [Communication Settings]. Select [Infrastructure and Wireless Direct] or [Wireless
Direct] for [Selected Interface] in [Communication Settings] in the [General] tab, and confirm the
[Wireless Direct] tab.
See Communication Settings for Windows® on page 40 for more information on the Communication
Settings.
 For Mac
a) Launch the Printer Setting Tool on your computer.
b) Click the [Wireless LAN] tab.
c) Confirm that [Wireless Direct] is set to [On].
33
Printing Using the Mobile Device
b
For QL-810W
Press and hold the Wi-Fi ( ) Button on the printer for one second to turn the Wi-Fi function On. The Wi-Fi
( ) LED starts flashing blue once every three seconds.
For QL-820NWB
Press the Menu and [▼] Buttons to select the [WLAN] menu, and then press the [OK] Button.
Set [WLAN (On/Off)] to [On] to turn the Wi-Fi function On. The Wi-Fi ( ) icon appears on the LCD.
c
In the Wi-Fi settings screen of your mobile device, select the SSID of the printer and enter the password.
Note
• The factory default SSID and password are as follows:
SSID: "DIRECT-*****_QL-810W" or "DIRECT-*****_QL-820NWB" where ***** is the last five digits of the
product serial number.
(You can find the product serial number label in the DK Roll Compartment of the printer.)
The password: 810*****/820***** where ***** is the last five digits of the product serial number.
• You can connect the printer to a mobile device in the Infrastructure Mode via a wireless access
point/router.
34
3
Printing Using the Mobile Device
Printing from a Mobile Device
a
Make sure that the printer is connected to your mobile device.
Start the mobile printing application on your mobile device.
See Connecting the Label Printer to a Mobile Device on page 33.
b
Select a label template or design.
You can also select a previously designed label or image and print it.
c
Tap [Print] in the application menu.
3
3
Cutting Options
3
See Cutting Options on page 31.
Using a Mobile Device to Print Templates Created on a Computer
3
You can use P-touch Transfer Manager to save template data, which was created using P-touch Editor, in
the BLF or PDZ format. Then, you can use Mobile Transfer Express to send the saved file from your mobile
device to the printer and print the file.
a
Save the template data in the BLF format or the PDZ format using P-touch Transfer Manager.
For more information, see Creating Transfer Files and Transfer Package Files on page 131.
b
Use one of the following methods to use a .blf file or .pdz file with your mobile device.
 Save the file using a cloud storage service, and then use the sharing function of the mobile device's
operating system to share the file.
 Send the file as an email attachment from the computer to the mobile device, and then save the file
to the mobile device.
c
Connect the printer to your mobile device, and then start Mobile Transfer Express.
The template data appears.
d
Select the template that you want to print, and then transfer the template to the printer.
Note
To download a file from a cloud storage service to your mobile device, you must connect your mobile
device using Infrastructure Mode. Therefore, if you also connect your mobile device to the printer using
Infrastructure Mode, you can quickly transfer downloaded files (.blf files only).
e
Use the Barcode Scanner or the LCD (QL-820NWB only) to select the template that you want to print
from the transferred file and print it.
35
Printing Using the Mobile Device
Attaching Labels
a
b
3
Peel the backing from the label.
Position the label, and then press firmly from top to bottom with your finger to attach the label.
Note
Labels may be difficult to attach to surfaces that are wet, dirty, or uneven. The labels may peel off easily
from these surfaces.
36
3
4
Changing the Label Printer Settings
4
Printer Setting Tool for Windows®
4
Use the Printer Setting Tool to specify the printer’s communication settings, device settings and P-touch
Template settings from a Windows® computer.
Note
The Printer Setting Tool is installed automatically when you use the initial installer to install the printer
driver. For more information, see Installing the Software and Printer Drivers to a Computer on page 22.
4
Important
The Printer Setting Tool is available only with compatible Brother printers.
Before Using the Printer Setting Tool
4
 Make sure the AC Adapter is connected to the printer and to an electrical socket, or a fully-charged battery
is installed.
 Make sure the printer driver has been installed correctly and you can print.
 Connect your printer to a computer with a USB cable.
37
Changing the Label Printer Settings
Using the Printer Setting Tool for Windows®
a
b
4
Connect the printer you want to configure to the computer.
Start the Printer Setting Tool.
 For Windows Vista® / Windows® 7 / Windows Server® 2008 / Windows Server® 2008 R2:
Click Start > All Programs > Brother > Labels & Mobile Printer > Printer Setting Tool.
 For Windows® 8 / Windows® 8.1 / Windows Server® 2012 / Windows Server® 2012 R2:
4
On the Apps screen, click the Printer Setting Tool.
 For Windows® 10:
Click Start > Brother > Label & Mobile Printer > Printer Setting Tool.
The main window appears.
1
2
3
4
5
1 Printer
Lists the connected printers.
2 Communication Settings
Specifies wired LAN (QL-820NWB only), wireless LAN and Bluetooth (QL-820NWB only)
communication settings.
3 Device Settings
Specifies printer device settings, such as power settings and printer settings.
4 P-touch Template Settings
Specifies P-touch Template settings.
For more information on P-touch Template, download the P-touch Template Manual/Command
Reference (English only) from the Brother Solutions Center at support.brother.com.
5 Exit
Closes the window.
38
Changing the Label Printer Settings
c
Check that the printer you want to configure appears next to [Printer]. If a different printer appears, select
the printer you want from the drop-down list.
Note
If only one printer is connected, it is unnecessary to make a selection because only that printer is available.
d
e
f
Select the settings you want to change, and then specify or change the settings in the dialog box.
For more information on the settings dialog boxes, see Communication Settings for Windows®
on page 40, Device Settings for Windows® on page 51 or P-touch Template Settings for Windows®
on page 59.
4
Click Apply, and then click Exit... to apply the settings to the printer.
Click [Exit] in the main window to finish specifying settings.
Important
Use the Printer Setting Tool to configure the printer only when the printer is waiting for the next print job.
The printer may malfunction if you try to configure it while it is handling a job.
39
Changing the Label Printer Settings
Communication Settings for Windows®
4
Use [Communication Settings] in the Printer Setting Tool to specify or change the printer communication
information when connecting the printer and computer with a USB cable or via a Bluetooth connection (QL820NWB only). Not only can you change the communication settings for one printer, but you can also apply
the same settings to multiple printers.
Settings Dialog Box
4
4
3
4
5
6
1
2
7
8
9
10
1 Disable these settings
When this check box is selected,
changed.
appears in the tab, and the settings can no longer be specified or
Settings in a tab where
appears will not be applied to the printer even if [Apply] is clicked. In addition,
the settings in the tab will not be saved or exported when the [Save in Command File] or [Export]
command is used.
To apply the settings to the printer, or to save or export them, make sure you clear the check box.
2 Items
When [Current Status] is selected, the current settings appear in the settings display/change area.
Select the item for the settings that you want to change.
3 Menu Bar
Commands are categorized under each menu (File, Tools and Help) by function.
4 Printer
Lists the connected printers.
40
Changing the Label Printer Settings
5 Node Name
Displays the node name (nodes can be renamed). For more information, see Menu Bar on page 42.
6 Settings Tabs
Contains settings that may be specified or changed.
If
appears in the tab, the settings in that tab will not be applied to the printer.
7 Settings Display/Change Area
Displays the current settings for the selected item.
4
8 Refresh
Updates the displayed settings with the most recent information.
9 Exit
Exits [Communication Settings], and returns to the main window of the Printer Setting Tool.
Important
Settings are not applied to printers if [Exit] is clicked without clicking the [Apply] button after changing the
settings.
10 Apply
Applies the settings to the printer.
To save the specified settings in a command file, select [Save in Command File] from the drop-down list.
The saved command file can be used with the mass storage mode to apply the settings to a printer. For
more information, see Mass Storage Mode (QL-820NWB only) on page 85.
Important
Clicking [Apply] applies all settings in all tabs to the printer.
If the [Disable these settings] check box is selected, the settings in that tab are not applied.
41
Changing the Label Printer Settings
Menu Bar
4
The following explains about the menu items in the Settings Dialog Box.
• Apply Settings to the Printer
Applies the settings to the printer.
• Save Settings in Command File
Saves the specified settings in a command file. The file extension is .bin.
The saved command file can be used with the mass storage mode to apply the settings to a printer. For
more information, see Mass Storage Mode (QL-820NWB only) on page 85.
Note
If the [Disable these settings] check box is selected, the settings in that tab are not saved.
Important
• The following information is not saved with the command file:
• Node name
• IP address, subnet mask and default gateway (when the IP address is set to [STATIC])
• The saved communication settings commands allow you to only apply settings to a printer. To apply the
settings to the printer using this command file, use the mass storage mode.
• Saved command files contain authentication keys and passwords. Take necessary measures to protect
saved command files, such as saving them in a location that cannot be accessed by other users.
• Do not send command files to a different printer model.
• Import
 Import current wireless settings from the computer
Imports the settings from the computer.
•
•
•
•
Note
When importing the computer's wireless settings, administrator privileges for the computer are needed.
Only personal security authentication settings (open system, public key authentication and
WPA/WPA2-PSK) can be imported. Enterprise security authentication (such as LEAP and EAP-FAST),
WPA2-PSK (TKIP) and WPA-PSK (AES) settings cannot be imported.
If multiple wireless LANs are enabled for the computer you use, the first wireless settings (only personal
settings) that are detected will be considered for the import data.
Only the settings (communication mode, SSID, authentication method, encryption mode and
authentication key) from the [Wireless LAN] tab - [Wireless Settings] pane can be imported.
 Select a Profile to import
Imports the exported file and applies the settings to a printer.
Click [Browse] and select the file you want to import. The settings in the selected file appear in the
settings display/change area.
42
4
Changing the Label Printer Settings
Note
• All settings, such as wireless settings or TCP/IP settings, can be imported, except for node names.
• Only profiles that are compatible with the selected printer can be imported.
• If the imported profile’s IP address is set to [STATIC], change the IP address of the imported profile, if
needed, so that it does not duplicate the IP address of an existing configured printer on the network.
• Export
Saves the current settings in a file.
If the [Disable these settings] check box is selected the settings in that tab are not saved.
4
Important
Exported files are not encrypted.
• Automatically restart the printer after applying new settings
If this check box is selected, the printer automatically restarts after communication settings are applied.
If this check box is cleared, you must restart the printer manually.
Note
When configuring multiple printers, you can reduce the time needed to change settings by clearing this
check box. In this case, we recommend selecting this check box when configuring the first printer so that
you can confirm that each setting is operating as intended.
• Automatically detects the connected printer, and retrieves the current settings
If this check box is selected and a printer is connected to the computer, the printer is automatically
detected and the printer’s current settings are displayed in the [Current Status] pane.
Note
If the model of the connected printer is different from that of the printer shown in the [Printer] drop-down
list, the settings available on all tabs change to match the connected printer.
• Change Node Name/Bluetooth Device Name
Allows renaming a node.
• Reset to Default Communication Settings
Returns the communication settings to their factory settings.
• Display Help
Displays the Help topics.
43
Changing the Label Printer Settings
General Tab
4
The following explains about the General Tab in the Settings Dialog Box.
Communication Settings
4
• Network Settings on Power On
Specifies the conditions for connecting via Wi-Fi when the printer is turned on.
QL-810W: Select [On by Default], [Off by Default] or [Keep Current State].
QL-820NWB: Select [Wireless LAN by Default], [Wired LAN by Default] or [Keep Current State].
• Selected Interface
Selects [Infrastructure or Ad-hoc], [Infrastructure and Wireless Direct] or [Wireless Direct].
• Bluetooth Settings on Power On (QL-820NWB only)
Specifies the conditions for connecting via Bluetooth when the printer is turned on.
Select [On by Default], [Off by Default] or [Keep Current State].
IPv6
4
4
• IPv6 usage
Selects [Enable] or [Disable].
• Priority on IPv6 address
Selects to give priority to an IPv6 address.
Remote Update (QL-820NWB only)
4
Remote Update is a printer feature that enables the semi-automatic update of the printer's settings with a
simple connection to an FTP server where the update files are saved.
• IP Address of FTP server
Types the FTP server address.
• Port
Specifies the port number used to access the FTP server.
• PASV Mode
Set the PASV Mode to on or off.
• User name
Enters a user name that has permission to login to the FTP server.
• Password
Enters the password associated with the user name you entered in the Username field.
• Display the key and password on-screen
• Path
Enters the path to the folder on the FTP server where you want to download the update file from.
• Setting file name
Specifies the update file name on the FTP server.
44
Changing the Label Printer Settings
Log (QL-820NWB only)
4
• Log storage
Selects whether to export the update log to the FTP server.
• Log storage path of FTP server
Enters the path to the folder on the FTP server where you want to export the log data.
4
45
Changing the Label Printer Settings
Wired LAN (QL-820NWB only) / Wireless LAN Tabs
4
The following explains about the Wired LAN (QL-820NWB only) and Wireless Tab in the Settings Dialog Box.
TCP/IP (Wired/Wireless)
4
• Boot Method
Selects [AUTO], [BOOTP], [DHCP], [RARP], or [STATIC].
• IP Address/Subnet Mask/Gateway
Specifies the various networking values.
You can enter these settings only when the IP address is set to [STATIC].
• DNS Server Method
Selects [AUTO] or [STATIC].
• Primary DNS Server IP Address/Secondary DNS Server IP Address
You can enter these settings only when the DNS server is set to [STATIC].
4
IPv6
4
• Static IPv6 Address
Specifies a permanent IPv6 address.
• Enable this address
Enables the specified static IPv6 address.
• Primary DNS Server IPv6 Address/Secondary DNS Server IPv6 Address
Specifies the DNS server IPv6 addresses.
• IPv6 Address List
Displays the list of IPv6 addresses.
Wireless Settings
4
• Communication Mode
Selects [Infrastructure] or [Ad-hoc].
• SSID (Network Name)
Clicking [Search] displays the available SSID selections in a separate dialog box.
• Channel
Lists available channels.
Note
This setting is valid only in Ad-Hoc mode.
• Authentication Method/Encryption Mode
The supported encryption modes for the authentication methods are as shown in Communication Modes
and Authentication Methods/Encryption Modes on page 47.
• WEP Key
You can specify a setting only when WEP is selected as the encryption mode.
• Passphrase
You can specify a setting only when WPA/WPA2-PSK is selected as the authentication method.
46
Changing the Label Printer Settings
• User ID/Password
You can specify settings only when LEAP, EAP-FAST, PEAP, EAP-TTLS or EAP-TLS is selected as the
authentication method. In addition, with EAP-TLS, it is not necessary to register a password, but a client
certificate must be registered. To register a certificate, connect to the printer from a web browser, and then
specify the certificate. For more information on using a web browser, see Web Based Management
on page 158.
• Display the key and password on-screen
If this check box is selected, keys and passwords are displayed in plain (non-encrypted) text.
Communication Modes and Authentication Methods/Encryption Modes
4
 When [Communication Mode] is set to [Ad-hoc]
Authentication Method
Encryption Mode
Open System
None / WEP
 When [Communication Mode] is set to [Infrastructure]
Authentication Method
Encryption Mode
Open System
None / WEP
Shared Key
WEP
WPA/WPA2-PSK
TKIP+AES / AES
LEAP
CKIP
EAP-FAST/NONE
TKIP+AES / AES
EAP-FAST/MS-CHAPv2
TKIP+AES / AES
EAP-FAST/GTC
TKIP+AES / AES
PEAP/MS-CHAPv2
TKIP+AES / AES
PEAP/GTC
TKIP+AES / AES
EAP-TTLS/CHAP
TKIP+AES / AES
EAP-TTLS/MS-CHAP
TKIP+AES / AES
EAP-TTLS/MS-CHAPv2
TKIP+AES / AES
EAP-TTLS/PAP
TKIP+AES / AES
EAP-TLS
TKIP+AES / AES
Important
To specify higher level security settings:
When performing certificate verification with EAP-FAST, PEAP, EAP-TTLS or EAP-TLS authentication
methods, the certificate cannot be specified from the Printer Setting Tool. After the printer is configured to
connect to the network, specify the certificate by accessing the printer from a web browser.
For more information on using a web browser, see Web Based Management on page 158.
47
4
Changing the Label Printer Settings
Wireless Direct Tab
4
The following explains about the Wireless Direct Tab in the Settings Dialog Box.
Wireless Direct Settings
4
• SSID/Network Key Generation
Select [AUTO] or [STATIC].
• SSID (Network Name)/Network Key
Specifies the SSID (25 ASCII characters or fewer) and the network key (63 characters or fewer) you want
to use in the Wireless Direct mode.
Note
The factory settings for the SSID and password are as follows:
SSID: "DIRECT-*****_QL-810W" or "DIRECT-*****_QL-820NWB" where "*****" is the last five digits of the
product serial number.
(You can find the product serial number label in the DK Roll Compartment of the printer.)
The password: 810*****/820***** where ***** is the last five digits of the product serial number.
• Channel
Specifies the channel to use for the Wireless Direct mode.
48
4
Changing the Label Printer Settings
Bluetooth Tab (QL-820NWB only)
4
The following explains about the Bluetooth Tab in the Settings Dialog Box.
Bluetooth Settings
4
• Visible to Other Devices
Allows the printer to be “discovered” by other Bluetooth devices.
Available settings: [Discoverable], [Not Discoverable]
• Change PIN code
If this check box is selected, you can change the PIN.
• PIN code
Specifies the PIN that will be used when pairing with devices compliant with Bluetooth 2.0 or earlier.
• Display the PIN code on-screen
If this check box is selected, your computer displays the PIN by default.
• Request Secure Simple Pairing (SSP) settings during pairing
If this check box is selected, pairing can be performed using the printer buttons for devices that are
compliant with Bluetooth 2.1 or later.
4
Auto Reconnect
4
• Auto re-paring
Sets whether or not to automatically reconnect to previously connected Apple device (iPad, iPhone or iPod
touch).
Available settings: [Enable], [Disable]
49
Changing the Label Printer Settings
Applying Setting Changes to Multiple Printers
4
a
After applying settings to the first printer, disconnect the printer from the computer, and then connect the
second printer to the computer.
b
Select the newly connected printer from the [Printer] drop-down list.
Note
If the [Automatically detects the connected printer, and retrieves the current settings] check box in
the Option Setting dialog box is selected, the printer connected with the USB cable is automatically
selected. For more information, see Communication Settings for Windows® on page 40.
c
Click [Apply].
The same settings that were applied to the first printer are applied to the second printer.
Note
We recommend selecting the [Automatically restart the printer after applying new settings] check box
when configuring the first printer so that you can confirm that a connection with the wireless access
point/router can be correctly established with the settings. For more information, see Communication
Settings for Windows® on page 40.
d
Repeat steps a – c for all printers whose settings you want to change.
Important
If the IP address is set to [STATIC], the printer’s IP address will also be changed to the same address as
the first printer. Change the IP address if needed.
Note
To save the current settings in a file, click [File] - [Export].
The same settings can be applied to another printer by clicking [File] - [Import], then selecting the
exported settings file. For further information, see Communication Settings for Windows® on page 40.
50
4
Changing the Label Printer Settings
Device Settings for Windows®
4
Use [Device Settings] in the Printer Setting Tool to specify or change printer settings when connecting the
printer and computer with a USB cable or via a Bluetooth connection. Not only can you change the device
settings for one printer, but you can also apply the same settings to multiple printers.
When printing from a computer application, various printing settings can be specified from the printer driver;
however, by using [Device Settings] in the Printer Setting Tool, more advanced settings can be specified.
When [Device Settings] is opened, the printer’s current settings are retrieved and displayed. If the current
settings could not be retrieved, the previous settings are displayed. If the current settings could not be
retrieved and previous settings have not been specified, the machine's factory settings are displayed.
Settings Dialog Box
4
4
1
2
4
3
5
6
7
8
1 Menu Bar
Selects a command contained in each menu from the list.
2 Printer
Specifies the printer you want to configure.
If only one printer is connected, it is unnecessary to make a selection because only that printer will appear.
51
Changing the Label Printer Settings
3 Settings Tabs
Contains settings that may be specified or changed.
Note
If
appears in the tab, the settings in that tab cannot be specified or changed. In addition, the settings
in the tab will not be applied to the printer even if [Apply] is clicked. The settings in the tab will also not be
saved or exported when the [Save in Command File] or [Export] command is used.
4 Current Settings
Retrieves the settings from the currently connected printer and displays them in the dialog box. Settings
will also be retrieved for parameters on tabs with
.
5 Disable these settings
When this check box is selected,
changed.
appears in the tab, and the settings can no longer be specified or
Settings in a tab where
appears will not be applied to the printer even if [Apply] is clicked. In addition,
the settings in the tab will not be saved or exported when the [Save in Command File] or [Export]
command is used.
6 Parameters
Displays the current settings.
7 Exit
Exits [Device Settings] and returns to the main window of the Printer Setting Tool.
8 Apply
Applies the settings to the printer.
To save the specified settings in a command file, select [Save in Command File] from the drop-down list.
The saved command file can be used with the mass storage mode to apply the settings to a printer. For
more information, see Mass Storage Mode (QL-820NWB only) on page 85.
52
4
Changing the Label Printer Settings
Menu Bar
4
The following explains about the menu items in the Settings Dialog Box.
• Apply Settings to the Printer
Applies the settings to the printer.
Performs the same operation as when [Apply] is clicked.
• Check Setting
Displays the current settings.
4
• Save Settings in Command File
Saves the specified settings in a command file.
Performs the same operation as when [Save in Command File] is selected from the [Apply] drop-down
list.
• Import
Imports the exported file.
• Export
Saves the current settings in a file.
• Print Unit Settings...
Prints a report containing firmware version and device setting information.
For QL-810W
You can also print this report using the Cutter ( ) Button. For more information, see Confirming the Label
Printer Settings on page 84.
For QL-820NWB
You can also print this report using the LCD menu. For more information, see LCD Settings on page 12.
Note
When you print this report, use 62 mm DK Roll.
• Factory Reset
Resets all printer settings to the factory settings.
• Reset only Device Settings
Deletes the user settings stored in the printer.
• Delete Template and Database
Deletes the templates and databases stored in the printer.
• Option Settings
If the [Do not display an error message if the current settings cannot be retrieved at startup] check
box is selected, a message will not be displayed next time.
53
Changing the Label Printer Settings
Basic Tab
4
The following explains about the Basic Tab in the Settings Dialog Box.
• Auto Power On
Specifies whether the printer turns on automatically when the AC Power Cord is plugged into an electrical
socket.
Available settings: [Off], [On]
• Auto Power Off (AC/DC)
Specifies the period of time that passes before the printer turns off automatically when connected to an
electrical socket.
Available settings: [None], [10/20/30/40/50/60 Minutes]
• Auto Power Off (Li-ion)
Specifies the period of time that passes before the printer turns off automatically when powered by the
Rechargeable Li-ion Battery.
Available settings: [None], [10/20/30/40/50/60 Minutes]
Note
Auto Power Off is disabled when connecting with wireless network, wired network (QL-820NWB only), or
Bluetooth connection (QL-820NWB only).
• Eco Charging
Specifies to switch to Eco Charging. The service life of the battery can be extended by setting it to charge
to [80%] capacity.
Available settings: [100%], [80%]
Note
To get the longest life from the battery, select [80 %]. Although the number of pages that can be printed
on a single charge will be less when you select [80 %], you can get a longer life from the battery.
54
4
Changing the Label Printer Settings
Advanced Tab
4
The following explains about the Advanced Tab in the Settings Dialog Box.
• Print Density (Black)
Sets the density of black.
Available settings: [+6/+5/+4/+3/+2/+1/0/-1/-2/-3/-4/-5/-6]
• Print Density (Red)
Sets the density of red.
Available settings: [+6/+5/+4/+3/+2/+1/0/-1/-2/-3/-4/-5/-6]
4
• Print Data after Printing
Specifies whether or not print data is erased after printing.
Available settings: [Keep Print Data], [Erase All Print Data]
• Printer Information Report
Selects the information you want to include in the Printer Information Report.
Available settings: [All], [Usage Log], [Printer Settings], [Printer Transfer Data]
• Auto Cut
Sets the cutting method when printing multiple labels.
Available settings: [OFF], [Auto Cut], [Cut at End] (Only cuts the places that have finished printing when
multiple labels are printed.)
• Serialize Mode
Available settings: [Cont From Last] (Select to serialise from the last number printed.), [From Starting]
(Select to serialise from the default number each time you print.)
55
Changing the Label Printer Settings
Display Tab (QL-820NWB only)
4
The following explains about the Display Tab in the Settings Dialog Box.
• Set Clock
Sets date and time.
Clicking the [Current Date/Time] button will sync to the date and time on the computer.
• Display Brightness
Sets the brightness of the display. The higher the number, the brighter the display.
Available settings: [+2/+1/0/-1/-2]
4
• Backlight
Switches the backlight On or Off.
Available settings: [On], [Off]
• Backlight Timeout
Sets the period of time before the backlight turns off if the printer is not used.
Available settings: [Off] (never turns off), [5/10/20/30/60 seconds]
• Template Mode
Specifies whether the printer operates in P-touch Template Mode.
P-touch Template Mode allows you to enter just text and print labels using a previously configured
template.
Available settings: [On], [Off]
• Preset Template
Specifies whether to display preset templates when using templates other than the factory preset
templates.
Available settings: [Show], [Hide]
• Confirm Print
Specifies whether a message appears before printing so that the number of copies can be confirmed.
Available settings: [On], [Off]
• Default Print
Specifies the default value for the print quantity.
Available settings: [1-999]
56
Changing the Label Printer Settings
Management Tab
4
The following explains about the Management Tab in the Settings Dialog Box.
Important
To display these tabs, you must have administrator privileges for the computer or the printer.
You can confirm the administrator privileges for the printer in the [Printer properties] - [Security] tab.
• Command Mode
4
Selects the type of command mode.
Available settings: [Raster], [ESC/P], [P-touch Template]
• Airplane Mode
Allows disabling the Bluetooth or Wi-Fi interfaces. This function is useful when you use the printer in a
place where signal transmissions are not allowed. The following conditions apply:
QL-810W: Pressing and holding the Wi-Fi ( ) Button and WPS Button will be ineffective.
QL-820NWB: [WLAN] and [Bluetooth] menu will disappear from the LCD.
Available settings: [Off], [On]
• Lock Settings (QL-820NWB only)
Locks the menu settings so that they cannot be changed.
Mark the settings to be locked using the [Select] button.
• Admin Password (QL-820NWB only)
Selects On to configure administrator mode. Set a 4-digit password that must be used in order to change
the menu settings.
Available settings: [Off], [On]
• Unit (QL-820NWB only)
Specifies the default value for the print quantity.
Available settings: [inch], [mm]
• Language (QL-820NWB only)
Selects the language of the LCD.
• Date Format (QL-820NWB only)
Selects the date format for the clock.
• Time Format (QL-820NWB only)
Selects the time format for the clock.
57
Changing the Label Printer Settings
Applying Setting Changes to Multiple Label Printers
4
a
After applying settings to the first printer, disconnect the printer from the computer, and then connect the
second printer to the computer.
b
c
d
Select the newly connected printer from the [Printer] drop-down list.
Click [Apply]. The same settings that were applied to the first printer are applied to the second printer.
Repeat steps a – c for all printers whose settings you want to change.
4
Note
To save the current settings in a file, click [File] - [Export].
The same settings can be applied to another printer by clicking [File] - [Import], and then selecting the
exported settings file. For more information, see Device Settings for Windows® on page 51.
58
Changing the Label Printer Settings
P-touch Template Settings for Windows®
4
The P-touch template mode allows you to insert data into text and barcode objects from a downloaded
template using an optional Barcode Scanner, (PA-BR-001) or other devices connected to the printer.
Please note the available options and supplies may vary depending on your country.
To specify or change P-touch Template functions, go to the Printer Setting Tool, and select [P-touch
Template Settings].
Note
• P-touch template mode is also compatible with other input devices like a scale, testing machine, controller
or a programmable logic device.
• For more information on P-touch Template, download the P-touch Template Manual/Command Reference
(English only) from the Brother Solutions Center at support.brother.com
[Select your region/country.] - [Manuals] - [Choose your product]
• When printing through P-touch Template, some symbols printed in red or black may look different than
when printed through the computer. For more information, see P-touch Template Manual/Command
Reference (English only) from the Brother Solutions Center at support.brother.com.
59
4
Changing the Label Printer Settings
P-touch Template Settings Dialog Box
4
1
2
3
4
4
5
6
7
8
9
10
11
12
15
13
14
1 Default Command Mode
Specifies the P-touch Template mode as the default mode.
To change the mode, see the Management Tab on page 57.
2 Default Template Number
Specifies a default template number that the printer sets when it is turned on. If you do not want to transfer
a template to the printer, do not specify a template number.
3 Data Delimiter for P-touch Template
Displays a symbol used to indicate the boundaries between groups of data in a file. Between 1 and 20
characters can be specified.
4 Trigger for P-touch Template Printing
Specifies a trigger to begin printing from a number of options.
[Command Character]: Printing starts when the command character specified here is received.
[Data Insertion into All the Objects]: Printing starts when the delimiter for the last object is received.
[Received Data Size]: Printing starts when the number of characters specified here is received. However,
delimiters are not counted in the number of characters.
5 Character Code Table
Selects one of the following character code sets:
Available settings: [Windows 1252], [Windows 1250 Eastern Europe], [Brother standard]
60
Changing the Label Printer Settings
6 International Character Set
Lists character sets for specific countries.
Available settings: [United States], [France], [Germany], [Britain], [Denmark], [Sweden], [Italy],
[Spain], [Japan], [Norway], [Denmark II], [Spain II], [Latin America], [Korea], [Legal]
The following 12 codes are switched depending on the country selected from the list above:
23h 24h 40h 5Bh 5Ch 5Dh 5Eh 60h 7Bh 7Ch 7Dh 7Eh
For switched characters, download P-touch Template Manual/Command Reference (English only) from
the Brother Solutions Center at support.brother.com.
7 Command Prefix Character
Specifies the prefix character code which identifies commands used in P-touch Template mode.
4
8 Non-Printed Character
Characters specified here are not printed when data is received. Specify 1 to 20 characters.
9 Available Return Code
The line feed code is used when feeding data to indicate that the following data should be moved to the
next line in a text object. One of the following four line feed codes can be selected, or 1 to 20 characters
can be specified as the line feed code.
Available settings: [^CR], [\0D\0A], [\0A], [\0D]
10 Replace FNC1
See the P-touch Template manual.
11 Number of Copies
Sets the number of copies. A number between 1 and 99 can be specified.
12 Cut option
Specifies whether to cut the labels automatically and how many labels to print before cutting them. A
number between 1 and 99 can be specified.
You can also select other cutting options.
13 Set
Applies the settings to the printer.
To save the specified settings in a command file, select [Save in Command File] from the drop-down list.
The saved command file can be used with the mass storage mode to apply the settings to a printer. For
more information, see Mass Storage Mode (QL-820NWB only) on page 85.
14 Cancel
Cancels the settings and closes the dialog box. The settings will remain unchanged.
15 Default
Returns to factory settings.
61
Changing the Label Printer Settings
Printer Setting Tool for Mac
4
Using the Printer Setting Tool, you can specify the printer’s communication settings and device settings from
a Mac. Not only can you change the device settings for one printer, but you can also apply the same settings
to multiple printers.
Note
The Printer Setting Tool is installed automatically when you use the initial installer to install the printer
driver. For more information, see Installing the Software and Printer Drivers to a Computer on page 22.
4
Important
The Printer Setting Tool is available only with compatible Brother printers.
Before Using the Printer Setting Tool
4
 Make sure the AC Adapter is connected to the printer and to an electrical socket, or a fully-charged battery
is installed.
 Make sure the printer driver has been installed correctly and you can print.
 Connect your printer to a computer with a USB cable. Settings cannot be specified using Wi-Fi by using
this tool.
Using the Printer Setting Tool for Mac
4
a
b
Connect the printer you want to configure to the computer.
c
Check that the printer you want to configure appears next to [Printer]. If a different printer appears, select
the printer you want from the pop-up list.
Click [Macintosh HD] - [Applications] - [Brother] - [Printer Setting Tool] - [Printer Setting Tool.app].
The [Printer Setting Tool] window appears.
Note
If only one printer is connected, it is unnecessary to make a selection because only that printer will appear.
d
e
f
Select a settings tab, and then specify or change the settings.
Click [Apply Settings to the Printer] in the settings tab to apply the settings to the printer.
Click [Exit] to finish specifying settings.
Important
Use the Printer Setting Tool to configure the printer only when the printer is waiting for the next print job.
The printer may malfunction if you try to configure it while it is handling a job.
62
Changing the Label Printer Settings
Settings Dialog Box
4
2
3
1
4
4
5
6
7
8
9
10
1 Printer
Lists the connected printers.
2 Import
Imports settings from a file.
3 Export
Saves the current settings in a file.
4 Settings Tabs
Contain settings that may be specified or changed.
5 Apply Settings to the Printer
Applies the settings to the printer.
6 Factory Reset
Resets printer settings to factory settings.
7 Reset only Device Settings...
Resets device settings to the factory settings.
8 Print Unit Settings
Prints a report containing firmware version and device setting information.
For QL-810W
You can also print this report using the Cutter ( ) Button. For more information, see Confirming the Label
Printer Settings on page 84.
For QL-820NWB
You can also print this report using the LCD menu. For more information, see LCD Settings on page 12.
Note
When you print this report, use a 62 mm DK Roll.
63
Changing the Label Printer Settings
9 Current Settings
Retrieves the settings from the currently connected printer and displays them in the dialog box.
10 Exit
Exits the Printer Setting Tool.
Basic Tab
4
The following explains about the Basic Tab in the Settings Dialog Box.
4
• Auto Power On
Specifies whether the printer turns on automatically when the AC Power Cord is plugged into an electrical
socket.
Available settings: [Off], [On]
• Auto Power Off (AC/DC)
Specifies the period of time that passes before the printer turns off automatically when connected to an
electrical socket.
Available settings: [None], [10/20/30/40/50/60 Minutes]
• Auto Power Off (Li-ion)
Specifies the period of time that passes before the printer turns off automatically when powered by the
Rechargeable Li-ion Battery.
Available settings: [None], [10/20/30/40/50/60 Minutes]
Note
Auto Power Off is disabled when connecting with the wireless network, wired network (QL-820NWB
only), or Bluetooth connection (QL-820NWB only).
• Eco Charging
Specifies to switch to Eco Charging. The service life of the battery can be extended by setting it to charge
to [80%] capacity.
Available settings: [100%], [80%]
Note
To get the longest life from the battery, select [80%]. Although the number of pages that can be printed on
a single charge will be less when you select [80%], you can get a longer life from the battery.
64
Changing the Label Printer Settings
Advanced Tab
4
The following explains about the Advanced Tab in the Settings Dialog Box.
• Print Density (Black)
Sets the density of black.
Available settings: [+6/+5/+4/+3/+2/+1/0/-1/-2/-3/-4/-5/-6]
• Print Density (Red)
Sets the density of red.
Available settings: [+6/+5/+4/+3/+2/+1/0/-1/-2/-3/-4/-5/-6]
4
• Printer Information Report
Selects the information you want to include in the Printer Information Report.
Available settings: [All], [Usage Log], [Printer Settings], [Printer Transfer Data]
• Print Data after Printing
Specifies whether or not print data is erased after printing.
Available settings: [Keep Print Data], [Erase All Print Data]
Management Tab
4
The following explains about the Management Tab in the Settings Dialog Box.
• Command Mode
Selects the type of command mode.
Available settings: [Raster], [ESC/P], [P-touch Template]
• Airplane Mode
Selects On to set the printer to Airplane Mode. The following conditions apply:
QL-810W: Pressing and holding the Wi-Fi ( ) Button and WPS Button will be ineffective.
QL-820NWB: [WLAN] and [Bluetooth] menus will disappear from the display.
Available settings: [Off], [On]
65
Changing the Label Printer Settings
Bluetooth Settings Tab (QL-820NWB only)
4
The following explains about the Bluetooth Settings Tab in the Settings Dialog Box.
• Bluetooth Device Name
Displays the Bluetooth device name.
• Bluetooth Address
Displays the acquired Bluetooth address.
• Visible to Other Devices
4
Allows the printer to be "discovered" by other Bluetooth devices.
Available settings: [Discoverable], [Not Discoverable]
• Auto re-pairing
Sets whether or not to automatically reconnect to previously connected Apple device (iPad, iPhone, or
iPod touch).
Available settings: [Enable], [Disable]
• Change PIN code
If this check box is selected, you can change the PIN code that are compliant with Bluetooth 2.1 or later.
• Request Secure Simple Pairing (SSP) settings during pairing
If this check box is selected, pairing can be performed using the printer buttons for devices that are
compliant with Bluetooth 2.1 or later.
Wireless LAN Tab
4
The following explains about the Wireless LAN Tab in the Settings Dialog Box.
• WirelessDirect
Turns the Wireless Direct function on or off.
• SSID/Network Key Generation
Selects [AUTO] or [STATIC].
• SSID (Network Name)/Network Key
Specifies the SSID (3 to 25 ASCII characters) and the network key you want to use in the Wireless Direct
mode.
You can specify a setting only when [STATIC] is selected as [SSID/Network Key Generation].
• Display current settings
Displays the current settings for Wireless Direct. Click [Current Settings] to update the displayed settings
with the most recent information.
66
Changing the Label Printer Settings
Applying Setting Changes to Multiple Label Printers
4
a
After applying settings to the first printer, disconnect the printer from the computer, and then connect the
second printer to the computer.
b
c
Select the newly connected printer from the [Printer] drop-down list.
d
Repeat steps a – c for all printers whose settings you want to change.
Click [Apply Settings to the Printer].
The same settings that were applied to the first printer are applied to the second printer.
4
Note
To save the current settings in a file, click [Export].
The same settings can be applied to another printer by clicking [Import], then selecting the exported
settings file. For more information, see Settings Dialog Box on page 63.
67
Changing the Label Printer Settings
Changing Settings When Printing from a Mobile Device
4
If using a mobile device, change the settings as necessary using the application before printing. The settings
that can be changed vary according to the application.
Note
Before connecting a mobile device, you can specify detailed settings by connecting the printer to a
computer and using the Printer Setting Tool. For more information, see Changing the Label Printer
Settings on page 37.
4
68
5
Printing Labels Using P-touch Template
5
P-touch Template Operations
5
The P-touch template mode allows you to insert data into text and barcode objects from a downloaded
template using an optional Barcode Scanner (PA-BR-001) or other devices connected to the printer.
5
Basic Operations
5
 Standard Template Printing (See page 73)
Download frequently used templates or images and simply scan a barcode to select which one to print.
 Advanced Template Printing (See page 75)
Download a template and scan a barcode to print a copy, or insert the scanned data into a different
template.
 Database Lookup Printing (See page 78)
Download a database linked to a template, and scan a barcode to find a record to insert into the template
and print it out.
Advanced Features
5
 Numbering (Serialised Number) Printing (See page 81)
Automatically increment a text or barcode in any downloaded template while printing.
Note
• P-touch template mode is also compatible with other input devices like a scale, testing machine, controller
or a programmable logic device.
• See the P-touch Template Manual/Command Reference for more information. You can download the
latest versions from the Brother Solutions Center at support.brother.com
[Select your region/country.] - [Manuals] - [Choose your product]
• When printing through P-touch Template, some symbols printed in red and black may look different from
when printed through the computer. For more information, see the Command Reference.
• The use of the GHS (Globally Harmonized System of Classification and Labelling of Chemicals) symbols
is strictly governed by one or more directives.
• The GHS templates provided are samples. Please ensure that any labels you produce using these
symbols conform with the relevant directives.
69
Printing Labels Using P-touch Template
Preparation
5
Before connecting the Barcode Scanner to the printer, specify the Barcode Scanner settings using the Ptouch Template Settings (inside Printer Setting Tool).
Specifying Settings in the P-touch Template Settings Tool
a
b
5
Connect the printer and the computer with a USB cable, and then turn the printer on.
Start the Printer Setting Tool.
 For Windows Vista® / Windows® 7 / Windows Server® 2008 / Windows Server® 2008 R2:
From the Start button, click [All Programs] - [Brother] - [Label & Mobile Printer] - [Printer Setting
Tool].
 For Windows® 8 / Windows® 8.1 / Windows Server® 2012 / Windows Server® 2012 R2:
Click the [Printer Setting Tool] icon on the [Apps] screen.
 For Windows® 10:
From the Start button, click [Brother] - [Label & Mobile Printer] - [Printer Setting Tool].
c
d
Click [P-touch Template Settings].
Select the appropriate settings, and then click [Set].
A
B
70
5
Printing Labels Using P-touch Template
Note
• By default, printing begins when the code "^FF" is scanned from a barcode using a Barcode Scanner.
(This can be changed with the settings highlighted by A in the previous image.)
If [Received Data Size] is selected with the number of bytes setting, the template will automatically print
after the specified number of bytes have been scanned.
• Because the print mode setting will return to raster mode each time you print from the computer, you must
change the setting to template mode again.
• If you turn off the printer and then turn it on again, the printer starts up in template mode.
5
71
Printing Labels Using P-touch Template
Connecting a Barcode Scanner
5
We recommend you use a reliable high-quality Barcode Scanner and you check the Barcode Scanner
specifications before selecting a model.
 Barcode Scanner connection methods:
For QL-810W, use the Wi-Fi interface.
For QL-820NWB, use the USB host interface, the Wi-Fi interface, or the Bluetooth interface.
 Recommended Barcode Scanner selection criteria:
• When using the USB host interface: HID-class models that can be identified as a keyboard (ex.
optional: PA-BR-001)
• When using the Bluetooth interface: Bluetooth Ver.2.1+EDR (Class 1) models that support SPP or OPP
profiles
Note
• For P-touch Template mode, templates must first be downloaded from a computer to the printer using
P-touch Transfer Manager. For more information, see How to Use P-touch Transfer Manager and P-touch
Library (Windows® only) on page 121.
• The barcode scanner should be programmed to use the English keyboard. For beginners, the barcode
scanner should be programmed to scan data with no prefix or suffix characters. For advanced users, the
prefix and suffix characters can be scanned and used as commands with the printer for creating
customised templates.
• Contact the manufacturer for more information on how to use and program a specific Barcode Scanner
model.
72
5
Printing Labels Using P-touch Template
Standard Template Printing
Download frequently used templates or images and
simply scan a barcode to select which one to print.
5
Example:
Note
• For more information on the barcodes that can be scanned using various settings, see List of Barcodes
for the P-touch Template Function on page 194.
• Grouped objects will be converted and sent as an image.
a
5
Using P-touch Transfer Manager, transfer (from P-touch Editor) a template (label layout) to the printer.
For more information, see How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
on page 121.
Note
A text object in the label layout can be converted to an image. After being converted to an image, the text
cannot be changed. This is useful for protecting frequently used templates from being accidentally edited.
In the P-touch Editor Layout window, right-click the text object, and then click [Properties]. Click the
[Expanded] tab, and then select the [Text Cannot Be Edited] check box.
Otherwise, click [Options] in the [Tools] menu, click the [General] tab, and then select the
[Display Expanded Tabs of Object Properties] check box under [Others].
When the check box is cleared, the object is converted back to text that can be edited.
b
When you transfer data to [Configurations] in P-touch Transfer Manager, select the folder containing
the data you want to transfer.
Note
• When a template is transferred to [Configurations] in P-touch Transfer Manager, the [Key Assign]
number is automatically assigned.
• You can specify a [Key Assign] number between 1 and 255 by using the printer buttons.
• For advanced operation, you can specify a [Key Assign] number between 1 and 99 (for QL-810W) and 1
and 255 (for QL-820NWB) for any downloaded templates into the printer but you will need to scan different
barcodes in step f to select and print it. For more information, download the P-touch Template
Manual/Command Reference (English only) from the Brother Solutions Center at support.brother.com
[Select your region/country.] - [Manuals] - [Choose your product]
• You can add a custom folder under [Configurations], and drag-and-drop a transferred template into that
custom folder to manage different sets of templates.
c
Select the transferred template and then click [Transfer] to download the template to the [Key Assign]
number in the printer.
d
Scan the “P-touch template command (Initialize + begin specifying settings)” barcode.
See List of Barcodes for the P-touch Template Function on page 194.
73
Printing Labels Using P-touch Template
e
From the list of barcodes under "Basic settings", scan each barcode to send a command or setting to the
printer.
Note
• Settings can be made with multiple commands.
• If no settings have been made by scanning the barcode commands, a template will be printed using the
P-touch Template settings. The default P-touch Template settings are to print a single copy with [Auto
Cut] turned [On].
For more information on P-touch Template Settings, download P-touch Template Manual/Command
Reference (English only) from the Brother Solutions Center at support.brother.com
[Select your region/country.] - [Manuals] - [Choose your product]
5
• To specify the number of copies you want, scan the “Number of copies” barcode, and then scan the
barcodes under “For entering numbers” to specify a three-digit number.
Example:
Specify numbers by scanning the following barcodes: 7i[0][0][7], 15i[0][1][5]
• To change the setting for the number of copies, scan the “Number of copies” barcode again, and then scan
the barcodes for the new three-digit number.
f
Scan the barcode under “Preset template number” with the same number as the [Key Assign] number
for the label layout you want.
g
The specified label is printed.
74
Printing Labels Using P-touch Template
Advanced Template Printing
5
Download a template and scan a barcode to print a copy or insert the scanned data into a different template.
Note
• For more information on the barcodes that can be scanned using various settings, see List of Barcodes
for the P-touch Template Function on page 194.
• If a barcode has a different protocol than the barcode template already registered with the printer, you may
be unable to create or print the barcode.
• Depending on the Barcode Scanner models, some barcode standards and protocols may not be
supported by this printer.
a
5
Using P-touch Transfer Manager, transfer (from P-touch Editor) a template (label layout) to the printer.
For more information, see How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
on page 121.
CODE128/9-digit
Important
It is important to design templates to meet the barcode standard or protocol requirements. The label size
and barcode position must be correct for the number and type of characters sent from the barcode
scanner. A barcode in the template cannot be created or be scanned if the barcode with the inserted data
does not fit entirely within the label's printable image area.
b
When you transfer data to [Configurations] in P-touch Transfer Manager, select the folder containing
the data you want to transfer.
Note
• When a template is transferred to [Configurations] in P-touch Transfer Manager, the [Key Assign]
number is automatically assigned.
• You can specify a [Key Assign] number between 1 and 10 for any downloaded templates into the printer.
• You can add a custom folder under [Configurations], and drag-and-drop a transferred template into that
custom folder to manage different sets of templates.
c
Select the transferred template and then click [Transfer] to download the template to the [Key Assign]
number in the printer.
75
Printing Labels Using P-touch Template
d
Scan the “P-touch template command (Initialize + begin specifying settings)” barcode.
For more information, see List of Barcodes for the P-touch Template Function on page 194.
e
From the list of barcodes under "Basic settings", scan each barcode to send a command or setting to the
printer.
Note
• Settings can be made with multiple commands.
• If no settings have been made by scanning the barcode commands, a template will be printed using the
P-touch Template settings. The default P-touch Template settings are to print a single copy with [Auto
Cut] turned [On].
For more information on P-touch Template Setting Tool, download P-touch Template Manual/Command
Reference (English only) from the Brother Solutions Center at support.brother.com
[Select your region/country.] - [Manuals] - [Choose your product]
• To specify the number of copies you want, scan the “Number of copies” barcode, and then scan the
barcodes under “For entering numbers” to specify a three-digit number. The setting is automatically
applied when three digits have been specified.
Example:
Specify numbers by scanning the following barcodes: 7i[0][0][7], 15i[0][1][5]
• To change the setting for the number of copies, scan the “Number of copies” barcode again, and then scan
the barcodes for the new three-digit number.
f
Scan the "Select template" barcode and then scan the barcodes under "For entering numbers" with the
same number (three digits) as the [Key Assign] number used for the downloaded template to be printed.
The downloaded template will be automatically selected after the three digit numbers have been
scanned.
Example:
Specify the three digit numbers by scanning the following barcodes: 7i[0][0][7], 15i[0][1][5]
Note
You can use P-touch Editor to create and print a label with a single barcode for step f.
Example:
76
5
Printing Labels Using P-touch Template
g
Scan a barcode that contains the data you want inserted into the barcode object in the selected
downloaded template from step f.
Example:
(CODE128/9-digit)
h
i
5
Scan the "Begin printing" barcode to send the command to start printing.
The barcode in the printed template will contain the data from the barcode scanned in step g.
Example:
77
Printing Labels Using P-touch Template
Database Lookup Printing
5
You can download a database linked to a template, scan a barcode as a keyword to find a record containing
that keyword, and then insert that record into the template and print it out.
Note
• The printer has reserved the leftmost column (field "A") of a downloaded linked database for this operation,
therefore the keyword scanned from a barcode must be in this column of the database.
• For the printer to find keywords successfully, the data in the leftmost column (field "A") must match exactly
the keywords scanned from a barcode.
• P-touch Editor and the printer can only read one line of data in each field of a linked database so we do
not recommend using databases with two or more lines of data in the leftmost column (field "A").
• For more information on the barcodes that can be scanned using various settings, see List of Barcodes
for the P-touch Template Function on page 194.
a
Use P-touch Editor to create a template and connect to a database file. You can link as many columns
to a text and barcode objects in the template as needed.
Note
Make sure the keywords are included in the leftmost column (Field "A") but do not link any text or barcode
object in the template with field "A" if you do not need that data on the printed label.
A
For more information on specifying the settings, refer to the [P-touch Editor Help].
b
Using P-touch Transfer Manager, transfer (from P-touch Editor) a template (label layout) to the printer.
For more information, see How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
on page 121.
The linked database file will also be transferred.
c
When a template is transferred to [Configurations] in P-touch Transfer Manager, the [Key Assign]
number is automatically assigned.
Note
You can add a custom folder under [Configurations], and drag-and-drop a transferred template into that
custom folder to manage different sets of templates.
78
5
Printing Labels Using P-touch Template
d
Select the transferred template and then click [Transfer] to download the template to the [Key Assign]
number in the printer.
e
Scan the “P-touch template command” barcode.
For more information, see List of Barcodes for the P-touch Template Function on page 194.
f
From the list of barcodes under "Basic settings", scan each barcode to send a command or setting to the
printer.
Note
• Settings can be made with multiple commands.
• If no settings have been made by scanning the barcode commands, a template will be printed using the
P-touch Template settings. The default P-touch Template settings are to print a single copy with [Auto
Cut] turned [On].
For more information on P-touch Template Setting Tool, download P-touch Template Manual/Command
Reference (English only) from the Brother Solutions Center at support.brother.com
[Select your region/country.] - [Manuals] - [Choose your product]
• To specify the number of copies you want to print, scan the “Number of copies” barcode, and then scan
the barcodes under “For entering numbers” to specify a three-digit number. The setting is automatically
applied when three digits have been specified.
Example:
Specify numbers by scanning the following barcodes: 7i[0][0][7], 15i[0][1][5]
• To change the setting for the number of copies, scan the “Number of copies” barcode again, and then scan
the barcodes for the new three-digit number.
g
Scan the "Select template" barcode and then scan the barcodes under "For entering numbers" with the
same number (three digits) as the [Key Assign] number used for the downloaded template to be printed.
The downloaded template will be automatically selected after the three digit numbers have been
scanned.
Example:
Specify the three digit numbers by scanning the following barcodes: 7i[0][0][7], 15i[0][1][5]
79
5
Printing Labels Using P-touch Template
Note
You can use P-touch Editor to create and print a label with a single barcode for step f.
Example:
h
Scan a barcode that contains the keyword to look up in downloaded database from step d.
Example:
5
i
Scan the "Delimiter" barcode to send the command to start searching the downloaded database for the
keyword that was scanned.
j
Scan the "Begin printing" barcode to send the command to start printing.
Note
You can use P-touch Editor to create and print a label with a single barcode for steps i and j.
Example:
k
The printer will print the template with the data inserted from the database record found with the keyword
that was scanned.
80
Printing Labels Using P-touch Template
Numbering (Serialised Number) Printing
5
Automatically increment text or barcodes in any downloaded template while printing.
Note
• This advanced operation can be applied to any of the P-touch Template mode basic operations.
• You can automatically increment up to 999 printed copies.
• You can select up to nine text and barcode objects within each downloaded template that will
simultaneously be incremented while printing.
• Text and barcode objects linked to a database file cannot be incremented.
5
Text Numbering (Serialising)
5
 Procedure
a
Use P-touch Editor to create or open a template and select a text object that you want to automatically
increment while printing.
Example:
b
Highlight or drag the cursor over a group of numbers and letters within the text object that you want
to increment (Numbering field).
Note
A maximum of 15 numbers and letters can be selected in each Numbering field.
c
With the cursor over the highlighted Numbering field, right-click and select [Numbering].
81
Printing Labels Using P-touch Template
Barcode Numbering (Serialising)
5
 Procedure
a
Use P-touch Editor to create or open a template and select a barcode object that you want to
automatically increment while printing.
b
With the cursor over a selected barcode object, right-click and select [Properties].
Example:
5
c
Click the Input tab and highlight or drag the cursor over a group of numbers and letters within the
barcode object that you want to increment (Numbering field).
Example:
Note
The [Numbering] button is enabled after a group of numbers and letters are highlighted.
82
Printing Labels Using P-touch Template
d
Click [Numbering], and then click [OK].
Note
A maximum of 15 numbers and letters can be selected in each Numbering field.
Printing with Numbering (Serialising) Advanced Operation
5
a
Using P-touch Transfer Manager, transfer (from P-touch Editor) a template (label layout) to the printer.
For more information, see How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
on page 121. A linked database file will also be transferred.
b
Numbering (Serialising) advanced operation setting the printer. See List of Barcodes for the P-touch
Template Function on page 194.
5
 Scan the "Number of serialized copies" barcode and then scan the barcodes under "For entering
numbers" with the number of copies you want to print (three digits).
Example:
For five copies, specify the three digit numbers by scanning barcodes for [0][0][5]
Note
• Follow the P-touch Template mode basic operation procedures to start printing. For further information,
see Standard Template Printing on page 73 to Database Lookup Printing on page 78.
• The Numbering field will increment by one number or letter with each label that is printed, and the count
is permanently saved in the printer.
• To reset a text or barcode object back to the original value, scan the "Initialize template data" barcode.
83
6
Other Functions
6
Confirming the Label Printer Settings
6
You can print the settings report without connecting the printer to a computer or mobile device.
Note
The printer report contains the following information: The firmware version, device settings information,
serial number, network settings information, and so on. (The printed information is different depending on
the model.)
a
b
Turn on the printer.
For QL-810W
Press and hold the Cutter (
6
) Button for more than one second to print the report.
For QL-820NWB
1 Press the Menu, [▲], or [▼] Button to select the [Information] menu, and then press the [OK]
Button.
2 Select [Print Configuration] using [▲] or [▼], and then press the [OK] Button.
3 Select [All], [Usage Log], [Printer Setting] or [Transfer Data] using [▲] or [▼] Button, and
then press the [OK] Button to print the report.
Note
• When you print this report, use 62 mm DK Roll.
• This operation can also be performed using the Printer Setting Tool. For more information, see Changing
the Label Printer Settings on page 37.
84
Other Functions
2-color Printing Configuration with Other Applications
6
Follow the process below when carrying out 2-colour printing from any other applications than P-touch Editor.
For Windows®
a
Open the Devices and Printers window, select the [QL-810W]/[QL-820NWB] and right-click it.
Click Printer Properties.
b
c
Select the [Advanced] tab, then click the [Preferences...] button.
Select [2-colour [Black/Red]] from the [Colour] section.
For Mac
a
6
Click [File], and then select [Print].
The print screen appears.
b
Click the [Show Details] button.
The other print screen appears.
Click the [Notes] pull down to select [Advanced].
c
Select [2-color [Black/Red]] from the [Color] section.
Mass Storage Mode (QL-820NWB only)
6
Description
6
The mass storage feature allows you to send a file to the printer using the USB interface, without installing
a printer driver.
This feature is useful for:
 Applying printer settings saved in a command file (.bin file format) and adding templates (.blf file format)
into your printer without using any software tools. Both types of files must be distributed by an
adminstrator.
 Executing commands without installing the printer driver
 Using a device with an Operating System (including non-Windows® operating systems) that has a USB
host feature to print and transmit data
85
Other Functions
Using the Mass Storage Mode
a
b
c
6
Confirm that the printer is turned off.
Press and hold the [OK] Button and the Power ( ) Button at the same time for several seconds.
The printer starts up in mass storage mode, the Status LED lights in green and [Mass Storage Mode]
appears on the LCD.
Connect the computer or device to the printer via USB.
The printer's mass storage area appears as a folder on the computer or device's screen.
Note
If the mass storage area does not appear automatically, refer to the operating instructions for the computer
or device’s operating system for information about accessing the mass storage area.
d
e
Drag and drop the file you want to copy to the mass storage area.
f
To turn mass storage mode off, turn off the printer.
6
Press the [OK] Button.
The commands in the command file are executed, and the Status LED flashes once in orange.
When finished, the Status LED lights in green.
Important
• When the printer is turned off, mass storage mode is deactivated and any files in the mass storage area
are deleted.
• This feature supports .bin, and .blf files. Other file formats are not supported.
• Do not create folders in the mass storage area. If a folder is created, files in the folder cannot be accessed.
• The capacity of the mass storage area is 2.5 MB. Files larger than 2 MB may not work correctly.
• If multiple files are copied, the order that the commands will be executed cannot be guaranteed.
• Wired LAN, Bluetooth (QL-820NWB only) and Wi-Fi are not available while the printer is in mass storage
mode.
• Do not access other files in the mass storage area when executing a copied file.
Note
For more information on how to create a .blf file, see Creating Transfer Files and Transfer Package Files
on page 131.
86
Other Functions
JPEG Printing
6
Image data (JPEG) can be printed without using the printer driver.
Note
• JPEG images can be printed using the mass storage feature.
• The Object Push Profile (OPP) is used for printing via a Bluetooth connection.
• The printer will convert a color JPEG image to a ‘Black & White’ image using a dithering process.
• When sending a JPEG image that is already ‘Black & White’ this dithering process may make your printed
image fuzzy.
• To improve the image quality, try to turn off any preprocessing of the JPEG image.
 Only JPEG images can be printed. (Limited to files with the .jpg extension.)
6
 The maximum file size is 5 MB.
(2 MB when the mass storage feature is used.)
 The maximum resolution is as follows:
Height  Width = 8000  720 dots
If these limits are exceeded, the data received by the printer will be discarded and not printed.
 Print is at 1 pixel = 1 dot.
 The printer performs binary processing (simple binary) to print the image.
 The image is printed with the height-to-width proportion of the received data.
87
Other Functions
Template Printing from the Label Printer Using the LCD menu
(QL-820NWB only)
6
Transferred or preset templates can be printed only by the printer using the LCD menu without connecting to
a computer or mobile device.
 When you print a template that is not linked to a database
a
Make sure the LCD is in the template mode as shown on the below.
6
If it is not, set to the template mode.
1 Press the Menu Button and [▼] Button to select the [Template Settings] menu, and then press
the [OK] Button.
2 Set [Template Mode] to [On].
b
Press [▲] or [▼] Button to select a template and press the [OK] Button.
 When [Off] is selected on the [Confirm Print] in the [Template Setting] menu
A preset number of labels with the selected template is printed.
 When [On] is selected on the [Confirm Print] in the [Template Setting] menu
1 The number of printing setting screen is displayed. Press [▲]or [▼] Button to select the number of
labels for printing.
2 Press [OK] Button. The set number of labels with the selected template is printed.
88
Other Functions
 When you print a template that is linked to a database
a
Make sure the LCD is in the template mode as shown on the below.
If it is not, set to the template mode.
1 Press the Menu Button and [▼] Button to select the [Template Settings] menu, and then press
the [OK] Button.
2 Set [Template Mode] to [On].
b
c
Press [▲] or [▼] Button to select a template and press the [OK] Button.
d
The LCD back to the template mode screen.
6
The database selecting screen is displayed. Press [▲] or [▼] Button to select the database and press
the [OK] Button.
 When [Off] is selected on the [Confirm Print] in the [Template Setting] menu
A preset number of labels with the selected template is printed.
 When [On] is selected on the [Confirm Print] in the [Template Setting] menu
1 The number of printing setting screen is displayed. Press [▲]or [▼] Button to select the number of
labels for printing.
2 Press [OK] Button. The set number of labels with the selected template is printed.
89
Other Functions
Note
• When you press the Menu Button once on the number of printing setting screen and then press the [OK]
Button, you can check the Object in the Template. To return to the number of printing setting screen, press
the Cancel Button or the [OK] Button.
• When you press the Menu Button two times on the number of printing setting screen and then press the
[OK] Button, a print preview is displayed. You can scroll the screen with [▲] or [▼] Button. To return to the
number of printing [▼] Button. To return to the number of printing setting screen, press the Cancel Button
or the [OK] Button.
6
90
Other Functions
Remote Update
6
Remote Update is a printer feature that facilitates the semi-automatic update of the printer's settings with a
simple connection to a network folder where the update files reside. For more information about Remote
Update, see Remote Update on page 20.
Distributed Printing (Windows® only)
6
When printing a large number of labels, printing can be distributed among multiple printers.
Because printing is performed at the same time, the total printing time can be reduced.
Note
• Printing can be distributed to printers connected via a USB or network connection.
• The number of pages is automatically divided among the selected printers. If the specified number of
pages cannot be evenly divided among the printers, it will be divided in the order of the printers listed in
the dialog box when the print settings are specified in step d.
200
67
a
b
67
66
From the [File] menu in P-touch Editor, click [Print].
Click [Properties…].
91
6
Other Functions
c
Click the [Advanced] tab, select the [Distributed Printing] check box, and then click [Settings].
6
92
Other Functions
d
In the Distributed Printing Settings dialog box, select the printers you want to use for distributed
printing.
1
3
2
6
1 Click [Detect Current Paper Information…].
2 The current printer information that was detected appears below [Current Paper] and [Paper Type].
3 Select the check box next to the [Printer Name] you want.
Note
• If the selected label width is different from that displayed in the [Current Paper] column, the
appears. Load the printer with the label width specified in [Set Width].
icon
• If multiple printers are connected, you can find the printer you want using its port name. The xxxxxxxxxxxx
in BRNxxxxxxxxxxxx in the port name indicates the MAC address/Ethernet address of the printer. The
MAC address/Ethernet address can be checked by printing the printer set-up information. For more
information, see Confirming the Label Printer Settings on page 84.
93
Other Functions
e
Specify the label size.
A. If only one printer has been selected.
In the Distributed Printing Settings dialog box from step d, select the printer whose setting you want
to specify, and then either double-click it or right-click it, and then click [Settings]. From the [Set Width]
drop-down list, select the label size.
Note
Information displayed in the Distributed Printing Settings dialog box from step d can be entered in the
[Notes] text box.
B. If multiple printers have been selected.
In the Distributed Printing Settings dialog box from step d, select the printers whose settings you
want to specify, right-click them, and then click [Settings]. From the [Set Width] drop-down list, select
the label size. The same label size setting is applied to all selected printers.
Note
The settings below [Printer Settings] and [Notes] are not available.
f
g
h
Click [OK] to close the label size setting window.
Click [OK] to close the Distributed Printing Settings window.
Setup is completed.
Click [OK] to start distributed printing.
Note
• It may not be possible to detect information for a printer connected using a USB hub or print server. Before
printing, enter the settings manually, and check if the printer can be used for printing.
• Depending on whether a router is used and the security features in use, such as a firewall, it may not be
possible to use this function.
• We recommend performing a connection test for your operating environment. Contact your information
technology manager or administrator for assistance.
94
6
Section II
Application
How to Use P-touch Editor
II
96
How to use P-touch Editor Lite (Windows® only)
112
How to Use P-touch Transfer Manager and P-touch Library
(Windows® only)
121
Transferring Templates with P-touch Transfer Express
(Windows® only)
138
How to Update P-touch Software
146
7
How to Use P-touch Editor
7
To use your printer with your computer, install P-touch Editor and the printer driver.
To download the latest driver and software, visit the Brother Solutions Center at support.brother.com
[Select your region/country.] - [Downloads] - [Choose your product]
For Windows®
7
Starting P-touch Editor
a
7
Start the P-touch Editor.
 For Windows Vista® / Windows® 7 / Windows Server® 2008 / Windows Server® 2008 R2:
From the Start button, click [All Programs] - [Brother P-touch] - [P-touch Editor 5.1], or double-click
[P-touch Editor 5.1] shortcut icon on the desktop.
 For Windows® 8/ Windows® 8.1 / Windows Server® 2012 / Windows Server® 2012 R2:
Click [P-touch Editor 5.1] on the [Apps] screen or double-click [P-touch Editor 5.1] on the desktop.
 For Windows® 10:
From the Start button, click [P-touch Editor 5.1] under [Brother P-touch], or double-click [P-touch
Editor 5.1] on the desktop.
b
When P-touch Editor starts, select whether you want to create a new layout or open an existing layout.
Note
To change how P-touch Editor functions when it starts, click [Tools] - [Options] in the P-touch Editor menu
bar to display the Options dialog box. On the left side, select the [General] heading, and then the setting
you want in the [Operations] list box under [Startup Settings]. The factory setting is [Display New View].
96
7
How to Use P-touch Editor
c
Select one of the displayed options:
4
3
1
2
1 To create a new layout, double-click [New Layout], or click [New Layout] and then click [→] .
7
2 To create a new layout using a preset layout, double-click a category button, or select a category
button and then click [→].
3 To connect a preset layout to a database, select the check box next to [Connect Database].
4 To open an existing layout, click [Open].
97
How to Use P-touch Editor
Printing with P-touch Editor
7
 Express mode
This mode allows you to quickly create layouts that include text and images.
To print, click [File] - [Print] from the menu bar or click the [Print] icon. Before printing, configure the print
settings in the Print screen.
 Professional mode
This mode allows you to create layouts using a wide-range of advanced tools and options.
B
A
To print, click [File] - [Print] from the menu bar or click the [Print Setting] icon (A). Before printing,
configure the print settings in the Print screen.
In addition, you can click the [Print] icon “B” to start printing without changing the printing settings.
98
7
How to Use P-touch Editor
 Snap mode
This mode allows you to capture all or a portion of your computer screen display, print it as an image, and
save it for future use.
a
Click the [Snap] mode selection button.
The Description of Snap mode dialog box appears.
7
b
Click [OK].
The Snap mode palette appears.
Transferring Data to the Label Printer
7
To transfer data to the printer, you must use P-touch Transfer Manager. For more information, see P-touch
Transfer Manager on page 121.
99
How to Use P-touch Editor
2-colour Printing Configuration
7
The printer is capable of 2-colour printing.
Configuration with P-touch Editor
Express mode
7
a
Select
[Paper] then the
Two-colour Mode appears.
b
Select [On] for [Two-colour
Mode].
7
c
Select [Text] to edit the colour of
the text.
d
Select [Frame] to edit the colour
of the frame.
100
How to Use P-touch Editor
• Use
[Sets Text Colour for
Seleted Text] to edit the colour of
the text.
• Use
[Changes the fill colour] to
edit the colour to fill an enclosed
area with.
• Use
[Changes the colour of
the line] to edit the colour of the
line.
• Use
[Changes the background
colour of the object] to edit the
background colour of the object.
Professional mode
7
a
Click the illustration
, then
the detailed item will appear.
b
Click the
icon, then [Twocolour media was selected.
Switching to "Print Colour
Display"] appears. Click [OK].
7
101
How to Use P-touch Editor
c
Click the
dropdown list on the left, and select
[BK-RD].
7
d
Click [View], then select
[Property Palette], and click
[Colour]. The Colour Editing
Tool appears.
102
How to Use P-touch Editor
• Use
[Sets Text Colour for
Seleted Text] to edit the colour of
the text.
• Use
[Changes the fill colour] to
edit the colour to fill an enclosed
area with.
• Use
[Changes the colour of
the line] to edit the colour of the
line.
• Use
[Changes the background
colour of the object] to edit the
background colour of the object.
Note
• The brightness, contrast and threshold (range of red) can be adjusted through the driver Settings.
7
• The Black/Red Print density can be adjusted through the Printer Setting Tool.
• You cannot select High Resolution mode when using 2-colour printing.
103
How to Use P-touch Editor
For Mac
7
Starting P-touch Editor
7
To start P-touch Editor, double-click [P-touch Editor] icon on the desktop.
Note
• The following method can also be used to start the P-touch Editor:
Double-click [Macintosh HD] - [Applications] - [P-touch Editor 5.1], and then double-click the [P-touch
Editor] application icon.
• When using a Mac, you cannot transfer label data created using P-touch Editor to the printer.
7
104
How to Use P-touch Editor
Operation modes
7
 Standard Mode
This mode allows you to create labels with text and images.
The Layout Window consists of the following sections:
1
2
4
3
7
5
1 Command Bar
2 Draw/Edit Toolbar
3 Inspector
4 Layout Window
5 Database Window
105
How to Use P-touch Editor
 Snap mode
This mode allows you to capture the screen, print it as an image, and save it for future use.
To start the Snap mode, follow the steps below:
a
Click the [Snap] mode selection button.
The Description of Snap mode dialog box appears.
7
b
Click [OK].
The Snap mode palette appears.
Transferring Data to the Label Printer
7
To transfer data to the printer, you must use a Windows® computer. For more information, see P-touch
Transfer Manager on page 121.
106
How to Use P-touch Editor
2-colour Printing Configuration
7
The printer is capable of 2-colour printing.
Configuration with P-touch Editor
Standard mode
7
a
Select
b
Select [BK-RD] for [Print Colors] and [ON] for [Two-color Mode].
[Paper], then the Two-colour Mode appears.
7
c
d
Select
e
Click
[Text] to edit the text.
Select [Color] to edit the colour of the text.
, then the edit tools below appear.
• Use
[Changes the color of the line] to edit the colour of the line.
• Use
[Changes the fill color] to edit the colour to fill an enclosed area with.
• Use
[Changes the background color of the object] to edit the background
colour of the object.
Note
• The brightness, contrast and threshold (range of red) can be adjusted through the driver setting.
• The Black/Red Print density can be adjusted through the Printer Setting Tool.
107
How to Use P-touch Editor
How to use the P-touch Address Book (Windows® only)
7
This section describes how to efficiently create labels from contacts using the P-touch Address Book. The
screens may differ depending on your operating system.
(P-touch Address Book is not supported in some languages.)
Starting the P-touch Address Book
a
7
Click [Start] - [All Programs] - [Brother P-touch] - [P-touch Address Book 1.2].
Note
You can also start the P-touch Address Book using the following methods (only if you created the shortcut
during installation):
• Double-click the Shortcut icon on the desktop.
• Click the Shortcut icon on the Quick Launch bar.
7
When the P-touch Address Book is launched, the Startup dialog box appears, which allows you to create
new contacts, or import CSV format data or Outlook contacts.
b
In the Startup dialog box, specify the P-touch Address Book operation you want to perform and click the
[OK] button.
 When [Create a New Contact] is selected, the Layout Window appears.
 When [Import Contacts from a CSV File] or [Import Contacts from Outlook] is selected, you can import
contacts in other formats.
 Click the [Open Help...] button to open the P-touch Address Book Help files.
The P-touch Address Book Help offers detailed information on available features and explains how
to use the P-touch Address Book.
108
How to Use P-touch Editor
 Layout Window
The Layout Window consists of the following eight sections:
1
2
3
4
5
6
7
7
8
1 Menu Bar
Commands are categorised under each menu (File, Edit, View, Layout and Tools) according to their
functions.
2 Standard Toolbar
Provides a group of frequently used commands (such as New Contact, Edit Contact, Find or Print).
3 Text Toolbar
Used to adjust text attributes such as font size and alignment for text formatting.
4 Layout Style Selection View
Displays layout styles stored in the folder.
5 Layout Work Area
Used to display or edit a layout that uses the layout style in the Layout Style Selection view.
6 Contact List Combo Box
Displays the contact list that is currently specified. You can choose from [Personal], [Business],
[Other1], [Other2] and [Other3].
7 Index Tab
You can search within the field in Record View. Click [Tools] - [Sort] to open the Sort dialog box, and
specify the field you want using [Key1].
8 Record View
Displays the contact data in each field. The data can also be edited (added, deleted or modified).
109
How to Use P-touch Editor
Creating a new contact
7
This section explains how to create a new contact.
a
Click [File] - [New Contact], or click the New Contact
button.
The New Contact dialog box appears.
b
Enter the new contact information.
1
7
2
1 New Contact Form Toolbar
The following commands are categorised in the menu:
Icon
Button name
Function
Previous
Displays the previous contact.
Next
Displays the next contact.
New Contact
Displays the form window for a new contact.
Delete Contact
Deletes the contact that is currently selected.
110
How to Use P-touch Editor
Icon
Button name
Image
Function
Allows you to insert an image for a contact from a file or a
camera currently connected to the computer.
The following file types are supported:
• Bitmap (*.bmp, *.dib)
• JPEG file (*.jpg, *.jpeg)
• TIFF file (uncompressed) (*.tif)
• GIF file (*.gif)
• Icon (*.ico)
• Windows Meta File (*.wmf, *.emf) (Image adjustment is not
allowed.)
• PNG file (*.png)
Save and Close
Saves the contact and closes the New Contact dialog box.
7
2 Contact Form
Used to enter each item, such as name, address, phone number, company information, and email
address for the new contact.
c
When you finish entering the data, click the Save and Close
button to store.
111
8
How to use P-touch Editor Lite
(Windows® only)
8
How to use P-touch Editor Lite (QL-810W only) (Windows®
only)
8
With P-touch Editor Lite, you can quickly create various simple label layouts without installing any drivers or
software.
P-touch Editor Lite is only supported when the printer is connected using a USB cable.
After the USB cable is connected, a dialog box appears on the computer screen.
• For Windows Vista®, click
(P-touch Editor Lite).
• For Windows® 7 / Windows® 8 / Windows® 8.1 / Windows® 10, click "Open folder to view files" and then
double-click
(PTLITE10).
P-touch Editor Lite starts.
* The printer must be set to P-touch Editor Lite mode. Press and hold the Editor Lite Button until the
Editor Lite LED turns on.
Layout Window
1
2
1 Command Toolbar
Icon
Function
Displays the new label creation screen.
Opens a saved file with P-touch Editor Lite.
Saves the data to your computer, but not to the printer.
Inserts a new text box (useful when creating labels containing both single and multiple lines of text).
Inserts an image into your label.
From file: Inserts an image stored on your computer.
Screen capture: Inserts the selected area of the computer screen as a graphic.
Symbol: Inserts one of your computer's built-in symbols.
Inserts a frame.
112
8
How to use P-touch Editor Lite (Windows® only)
Icon
Function
Exits P-touch Editor Lite and starts up P-touch Editor.
Displays the menu.
The menu includes all P-touch Editor Lite functions.
Minimises P-touch Editor Lite.
Exits P-touch Editor Lite.
2 Property Toolbar
Icon
Function
Click
to change the font.
Click
to specify the font size.
You can adjust the font size up or down one level by clicking
/
or
.
Specifies the font style:
/
Bold
/
/
Underline
Italic
8
Specifies the alignment of text in a text box.
Sets the width of the label. Click
Sets the length of the label. Click
accommodate the entered text.
to automatically detect the width of the inserted label.
to automatically adjust the length of the label to
Sets/cancels the label direction to vertical.
Click
to set the zoom factor for the Label View.
You can also change the zoom factor by clicking
or
.
Click
to print normally or to print with options.
Auto Cut: Each label is automatically cut after printing.
Cut at end: Cuts labels after the last label is printed.
Copies: Prints multiple copies of a label.
113
How to use P-touch Editor Lite (Windows® only)
3
3 Label View
Display
Function
This label view is displayed when the software is started. The width of label currently
set is displayed on the left of the label image. When "Auto" is shown on the right, the
length of label is automatically adjusted to the length of text.
8
To manually change the length and width of the label, move the pointer to the label
area's border, and then drag it when the blue line appears.
To adjust the size of the P-touch Editor Lite window, move the pointer over an edge
of the window and drag it when the pointer changes to an arrow.
Guidelines are sometimes displayed when moving objects. They are shown when
the object is aligned at the left, right, top, or bottom edge of the Printable area, or in
the centre. In the illustration on the left, the guidelines indicate that the object is
centred at the top edge of the label.
Inserted text boxes, images, and frames are treated as objects. Objects are
surrounded by handles (indicated by eight blue points).
Indicates that an object is selected.
The pointer changes to an arrow when moved over a handle. Drag the handles to
change the object's size.
To move objects, drag them when the pointer changes to a crosshair. For text
objects, the pointer only changes to a crosshair over the border of the object.
114
How to use P-touch Editor Lite (Windows® only)
Right-click in the layout view area to select and execute the following menu items.
Other Functions (right-click to view)
Menu
Do this
Undo
Redo
Click Undo to undo the last operation.
Click Redo to redo the last operation.
Cut
Copy
Paste
Select the text area (or object) that you want to cut or copy and select Cut or Copy.
Click in the destination area and select Paste.
Margins
The function is not available for printer.
Insert
Click Insert.
Select Text box to insert text into the label.
Select From File to insert an image stored on your computer.
Select Screen Capture to insert the selected area of the computer screen.
Select Symbol to insert one of your computer's built-in symbols.
Select Frame to insert one of P-touch Editor Lite's built-in frames.
Direction
Select the text object and click either Horizontal Text or Vertical Text to change the
direction of the text.
Numbering
Select the number or letter within your text and click Numbering to insert an
incremented number or letter on each label. Click to the right of the Print button
and click Print Options. Select the Numbering box and enter the number of labels
for printing in the Count field. Click the Print button.
Change Image
Select the image and click Change Image to replace the current image with a
different image.
Rotate
Rotate objects to 0°, 90°, 180° or 270°.
Order
Select one of the objects and click Order, then select Bring to Front, Send to Back,
Bring Forward, or Send Backward to set the order of each object in the layer.
P-touch Editor...
Click P-touch Editor to temporarily use P-touch Editor. For continuous use of
P-touch Editor, press and hold the Editor Lite Button until the Editor Lite LED turns
off.
Options
Click Options.
Select either millimeters (mm) or inches (in) to set the measurement unit setting.
Select the P-touch Editor Lite language. Restart the application to apply the new
selected "Language".
Select either Display New Value after Printing or Reset to Original Value after
Printing to set the numbering option.
Brother Solutions Center
Click Brother Solutions Center to go to the website for assistance and information.
About...
Click About to learn about the P-touch Editor Lite version.
Exit
Click Exit to exit P-touch Editor Lite.
8
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How to use P-touch Editor Lite (Windows® only)
How to use P-touch Editor Lite LAN (Windows® only)
8
With P-touch Editor Lite LAN you can quickly create various label layouts.
P-touch Editor Lite LAN is supported only when the machine is connected to a Network.
By downloading the installer from install.brother and installing it, the P-touch Editor Lite LAN program
package is created on the desktop. Open the program package and copy it to the shared folder on the server.
P-touch Editor Lite LAN on the server can be accessed by other network users to create labels, and print from
QL-810W/820NWB connected to the network.
How to share P-touch Editor Lite LAN
• Copy the folder containing P-touch Editor Lite LAN from the shared folder on the network to your computer.
• Start up P-touch Editor Lite LAN from the shared folder on the network.
a
Double-click the
in the PteLiteLAN folder.
P-touch Editor Lite LAN starts.
8
116
How to use P-touch Editor Lite (Windows® only)
Layout window
1
2
3
1 Command Toolbar
Icon
Function
Displays the new label creation screen.
Opens a saved file with P-touch Editor Lite LAN.
Saves the data to your computer, but not to the printer.
Inserts a new text box (convenient when creating labels containing both single and multiple lines of text).
8
Inserts an image into your label.
From file: Inserts an image stored on your computer.
Screen capture: Inserts the selected area of the computer screen as a graphic.
Symbol: Inserts one of your computer's built-in symbols.
Inserts a frame.
Displays the menu.
The menu includes all P-touch Editor Lite LAN functionality.
Minimises P-touch Editor Lite LAN.
Exits P-touch Editor Lite LAN.
3 Property Toolbar
Icon
Function
Click
to change the font.
Click
to specify the font size.
You can adjust the font size up or down one level by clicking
/
or
.
Specifies the font style:
/
Bold
/
/
Underline
Italic
Specifies the alignment of text in a text box.
Sets the width of the label. Click
to automatically detect the width of the inserted label.
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How to use P-touch Editor Lite (Windows® only)
Icon
Function
Sets the length of the label. Click
accommodate the entered text.
to automatically adjust the length of the label to
Changes the label direction to vertical.
Click
to set the zoom factor for the Label View.
You can also change the zoom factor by clicking
or
.
Click
to print normally or to print with options.
Print Options...: Auto Cut, Cut at end, Copies
Auto Cut: Each label is automatically cut after printing.
Cut at end: Cuts labels after the last label is printed.
Copies: Prints multiple copies of a label.
Printer Setup...: Displays a list of the connected printers.
Note
• If multiple printers are connected to the network, select the printer to print with. A list of the printers
connected to the network can be displayed by clicking and then clicking [Printer Setup...]. You can find
the printer you want in the list from its IP address.
• The IP address of printers can be checked by printing the printer set-up information. Press and hold the
Cutter ( ) Button when the power is on to print the printer set-up information.
• We recommend that you set the printer location using BRAdmin because it enables you to view the printer
in the list.
118
8
How to use P-touch Editor Lite (Windows® only)
4
4 Label View
Display
Function
This label view is displayed when the software is started. The width of label currently set
is displayed on the left of label image. When "Auto" is shown on the right, the length of
label is automatically adjusted to the length of text.
To manually change the length and width of the label, move the pointer to the label area's
border, and then drag it when the blue line appears.
To adjust the size of the P-touch Editor Lite LAN window, move the pointer over an edge
of the window and drag it when the pointer changes to an arrow.
Guidelines are sometimes displayed when moving objects. They are shown when the
object is aligned at the left, right, top, or bottom edge of Printable area, or in the centre.
In the illustration to the left, the guidelines indicate that the object is centred at the top
edge of the label.
Inserted text boxes, images, and frames are treated as objects. Objects are surrounded
by handles (indicated by eight blue points).
Indicates that an object is selected.
The pointer changes to an arrow when moved over a handle. Drag the handles to change
the object's size.
To move objects, drag them when the pointer changes to a crosshair. For text objects,
the pointer only changes to a crosshair over the border of the object.
119
8
How to use P-touch Editor Lite (Windows® only)
Right-click in the layout view area to select and execute the following menu items.
Other Functions (right-click to view)
Menu
Do this
Undo
Redo
Click Undo to undo the last operation.
Click Redo to redo the last operation.
Cut
Copy
Paste
Select the text area (or object) that you want to cut or copy and select Cut or Copy.
Click in the destination area and select Paste.
Margins
The function is not available for printer.
Insert
Click Insert.
Select Text box to insert text into the label.
Select From File to insert an image stored on your computer.
Select Screen Capture to insert the selected area of the computer screen.
Select Symbol to insert one of your computer's built-in symbols.
Select Frame to insert one of P-touch Editor Lite LAN built-in frames.
Direction
Select the text object and click either Horizontal Text or Vertical Text to change the
direction of the text.
Numbering
Select the number or letter within your text and click Numbering to insert an
incremented number or letter on each label. Click to the right of the Print button
and click Print Options. Check the Numbering box and enter the number of labels
for printing in the Count field. Click the Print button.
Change Image
Select the image and click Change Image to replace the current image with a
different image.
Rotate
Rotate objects to 0°, 90°, 180° or 270°.
Order
Select one of the objects and click Order, then select Bring to Front, Send to Back,
Bring Forward, or Send Backward to set the order of each object in the layer.
Options
Click Options.
Select either mm (millimeters) or inches (in) to set the measurement unit setting.
Select P-touch Editor Lite LAN language. Restart the application to apply the new
selected "Language".
Select either Display New Value after Printing or Reset to Original Value after
Printing to set the numbering option.
Brother Solutions Center
Click Brother Solutions Center to go to the website for assistance and information.
About
Click About to learn about the P-touch Editor Lite LAN version.
Exit
Click Exit to exit P-touch Editor Lite LAN.
8
120
9
How to Use P-touch Transfer Manager
and P-touch Library (Windows® only)
9
P-touch Transfer Manager
9
This program allows you to transfer templates and other data to the printer and save backups of your data on
the computer.
First P-touch Transfer Manager transfers data to the printer, and then P-touch Template sends text data that
will be inserted into the template and printed. For more information on P-touch Template, download the
P-touch Template Manual/Command Reference (English only) from the Brother Solutions Center at
support.brother.com
[Select your region/country.] - [Manuals] - [Choose your product]
The transfer function is needed to use P-touch Template.
The template can also be transferred via the network.
Transferring the Template to P-touch Transfer Manager
9
To use P-touch Transfer Manager, you must first transfer templates created in P-touch Editor to P-touch
Transfer Manager.
a
b
In P-touch Editor, open the template you want.
9
Click [File] - [Transfer Template] - [Transfer].
When P-touch Transfer Manager starts, the Main window appears.
Note
The following method can also be used to start the P-touch Transfer Manager:
• For Windows Vista® / Windows® 7 / Windows Server® 2008 / Windows Server® 2008 R2:
From the Start button, click [All Programs] - [Brother P-touch] - [P-touch Tools] - [P-touch Transfer
Manager 2.2].
• For Windows® 8 / Windows® 8.1 / Windows Server® 2012 / Windows Server® 2012 R2:
Click [P-touch Transfer Manager 2.2] on the [Apps] screen.
• For Windows® 10:
From the Start button, click [P-touch Transfer Manager 2.2] under [Brother P-touch].
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How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
Main window
9
1
2
3
5
4
6
1 Menu Bar
Provides access to various commands, which are grouped under each menu title ([File], [Edit], [View],
[Tool], and [Help]) according to their functions.
2 Toolbar
Provides access to frequently used commands.
3 Printer Selector
Allows you to select which printer the data will be transferred to. When you select a printer, only the data
that can be sent to the selected printer appears in the data list.
4 Folder List
Displays a list of folders and printers. When you select a folder, the templates in the selected folder appear
in the template list.
If you select a printer, the current templates and other data stored in the printer appear.
5 Template List
Displays a list of templates in the selected folder.
6 Preview
Displays a preview of the templates in the templates list.
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How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
Explanations of the Toolbar Icons
Icon
Button name
Transfer
Save Transfer File
(When not connected to a
printer)
Function
Transfers templates and other data from the computer to the
printer.
Changes the file type of the data to be transferred to other
applications.
Select "BLF" for the filename extension when printing the label
using Mass Storage Mode (USB), or when transferring the data
using BRAdmin Professional (LAN or Wi-Fi) or Mobile Transfer
Express (Wi-Fi). Select "PDZ" when transferring the data using
TransferExpress (USB).
The available interfaces differ depending on your model.
Backup
Retrieves the templates and other data saved in the printer and
saves it on the computer.
Open
Opens the selected template.
Search
Allows you to search for templates or other data registered to
P-touch Library.
Display Style
Changes the file display style.
9
123
How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
Transferring Templates or Other Data from the Computer to
the Label Printer
9
Use the following procedure to transfer templates, databases and images from the computer to the printer.
a
Connect the computer and the printer via USB and turn on the printer.
The printer model name appears next to a printer icon in the folder view.
If you select the printer in the folder view, the current templates and other data stored in the printer
appear.
Note
• If a printer is disconnected or offline, it does not appear in the folder view.
• Before transferring data, check that the computer and the printer are correctly connected using a USB
cable or a wireless connection, and that the printer is on.
b
Select the printer that you want to transfer the template or other data to.
9
Note
Before transferring data, check that the computer and the printer are correctly connected with a USB cable
or a wireless connection, and that the printer is on.
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How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
c
Right-click the [Configurations] folder, select [New], and then create a new folder.
d
Drag the template or other data that you want to transfer and place it in the new folder.
Transfer Function Specification
Data type
Template
Database
Maximum number of
transferable items
QL-810W: 99
QL-820NWB: 255
QL-810W: 99
QL-820NWB: 255
Restriction details
9
 Each template can contain a maximum of 50 objects.
 Each object can contain a maximum of 17 lines.
 Only *.csv files can be transferred.
 Each *.csv file can contain a maximum of 65000 records.
 Only *.bmp files can be transferred.
Image
(transferred symbols)
QL-810W: 99
QL-820NWB: 255
 Monochrome *.bmp files are recommended.
 The size limit is 2048  2048 pixels.
 Wide images may be cropped.
125
How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
Note
You can confirm the available space in the transfer file memory by printing the Printer Setting Report. For
more information, see Confirming the Label Printer Settings on page 84.
See [ROM FREE] in the report for the available space 1.
1
The available space that appears in "ROM FREE: ******* byte" may be different from the actual available space.
You can view the templates and other data by selecting:
 The folder in the [Configurations] folder
 [All Contents]
 One of the categories under [Filter], such as [Layouts].
When transferring multiple templates or other data, drag all files you want to transfer and place them in
the new folder.
Each file is assigned a key number (memory location in the printer) when it is placed in the new folder.
9
126
How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
e
To change the key number assigned to an item, right-click the item, select [Key Assign], and then select
the key number you want.
Note
• Except for the data in databases, all data transferred to the printer is assigned a key number.
9
• If the template or other data transferred to the printer has the same key number as another template
already saved in the printer, the new template will overwrite the old one. You can confirm the templates
key number assignments saved in the printer by backing up the templates or other data. For more
information, see Backing up Templates or Other Data Saved in the Label Printer on page 129.
• If the printer memory is full, remove one or more templates from the printer's memory. For more
information, see Backing up Templates or Other Data Saved in the Label Printer on page 129.
f
To change the names of templates or other data that you want to transfer, click the item you want, and
then type the new name. The number of characters used for the template names may be limited
depending on the printer model.
Note
The LCD (QL-820NWB only) displays the first 9 characters of the template file name.
127
How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
g
Select the folder containing the templates or other data that you want to transfer, and then click
[Transfer]. A confirmation message appears.
Note
• You can also transfer individual items to the printer without adding them to a folder. Select the template or
other data that you want to transfer, and then click [Transfer].
9
• Multiple items and folders can be selected and transferred in one operation.
h
Click [OK].
The selected items are transferred to the printer.
128
How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
Backing up Templates or Other Data Saved in the Label
Printer
9
Use the following procedure to retrieve templates or other data saved in the printer and save it on the
computer.
Important
• Backed up templates or other data cannot be edited on the computer.
• Depending on the printer model, backed up templates or data may not be transferable between different
models.
a
Connect the computer and the printer and turn on the printer.
The printer model name appears next to a printer icon in the folder view.
If you select the printer in the folder view, the current templates and other data stored in the printer
appear.
b
Select the printer to back up from, and then click [Backup].
A confirmation message appears.
9
c
Click [OK].
A new folder is created under the printer in the folder view. The folder name is based on the date and
time of the backup. All of the printer's templates and other data are transferred to the new folder and
saved on the computer.
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How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
Deleting Label Printer Data
9
Use the following procedure to delete all templates or other data saved on the printer.
a
Connect the computer and the printer and turn on the printer.
The printer model name appears next to a printer icon in the folder view.
b
Right-click the printer, and then select [Delete All].
9
A confirmation message appears.
c
Click [OK].
All templates and other data saved in the printer is deleted.
130
How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
Creating Transfer Files and Transfer Package Files
9
You can use P-touch Transfer Manager to save template data, which was created using P-touch Editor, in
the BLF or PDZ format. You can transfer these files in this format to a printer over a network, from a computer
or mobile device. You can also print files in BLF format from mass storage mode.
a
Create the template using P-touch Editor, and then transfer it to P-touch Transfer Manager.
For more information, see Transferring the Template to P-touch Transfer Manager on page 121.
b
Without connecting the printer to the computer, select [Configurations] in the P-touch Transfer Manager
window, and then select the template to save.
Note
You can select multiple templates at the same time.
c
Click [File] - [Save Transfer File].
Important
The [Save Transfer File] button appears only if the printer is disconnected from the computer or offline.
Note
• If you click [Save Transfer File] after selecting [Configurations], all templates in the folder are saved as
the Transfer file (.blf) or Transfer Package file (.pdz).
• You can combine multiple templates into a single Transfer file (.blf) or Transfer Package file (.pdz).
d
In [Save as type], select the template format you want, and then type in the name and save the template.
Select the BLF format when printing using the mass storage mode or connecting your mobile device to
the printer using Wireless Direct or Wi-Fi, and select the PDZ format when connecting using Bluetooth.
The templates are saved as a Transfer file (.blf) or Transfer Package file (.pdz).
131
9
How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
P-touch Library
9
This program allows you to manage and print P-touch Editor templates.
Starting P-touch Library
9
 For Windows Vista® / Windows® 7 / Windows Server® 2008 / Windows Server® 2008 R2:
From the Start button, click [All Programs] - [Brother P-touch] - [P-touch Tools] - [P-touch Library 2.2].
 For Windows® 8 / Windows® 8.1 / Windows Server® 2012 / Windows Server® 2012 R2:
Click [P-touch Library 2.2] on the [Apps] screen.
 For Windows® 10:
From the Start button, click [P-touch Library 2.2] under [Brother P-touch].
When P-touch Library starts, the Main window appears.
Main window
9
9
1
2
4
3
5
1 Menu Bar
Provides access to all available commands, which are grouped under each menu title ([File], [Edit],
[View], [Tool], and [Help]) according to their functions.
2 Toolbar
Provides access to frequently used commands.
3 Folder List
Displays a list of folders. When you select a folder, the templates in the selected folder appear in the
templates list.
132
How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
4 Templates List
Displays a list of the templates in the selected folder.
5 Preview
Displays a preview of the templates selected in the templates list.
Explanations of the Toolbar Icons
Icon
Button name
Function
Open
Opens the selected template.
Print
Prints the selected template with the printer.
Search
Allows you to search for templates registered to P-touch Library.
Display Style
Changes the file display style.
9
133
How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
Opening and Editing Templates
9
Select the template you want to open or edit, and then click [Open].
The program associated with the template starts so that you can edit the template.
9
134
How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
Printing Templates
9
Select the template you want to print, and then click [Print].
The connected printer prints the template.
9
135
How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
Searching for Templates
9
You can search for templates registered to P-touch Library.
a
Click [Search].
The Search dialog box appears.
b
Specify the search criteria.
The following search criteria are available:
Settings
9
Details
Multiple Parameters
Determines how the program searches when multiple criteria are specified. If you select
[AND], the program searches for files that satisfy all of the criteria.
If you select [OR], the program searches for files that satisfy any of the criteria.
Name
Search for a template by specifying the file name.
Type
Search for a template by specifying the file type.
Size
Search for a template by specifying the file size.
Date
Search for a template by specifying the file date.
c
Click [Begin Search].
The search begins.
The search result is displayed on the screen.
136
How to Use P-touch Transfer Manager and P-touch Library (Windows® only)
d
Close the Search dialog box.
To confirm the search results, click [Search Results] in the folder view.
Note
You can register templates to P-touch Library by dragging and dropping them into the [All Contents] folder
or to the folder list. You can also configure P-touch Editor to register templates to P-touch Library
automatically, using the following procedure:
1 From the P-touch Editor menu, select [Tools] - [Options].
2 In the Options dialog box, click [Registration Settings] in the [General] tab.
3 Select the timing for registering templates created with P-touch Editor, and then click [OK].
9
137
10
Transferring Templates with P-touch
Transfer Express (Windows® only)
10
You can transfer templates to the printer using P-touch Transfer Express. First, the administrator creates a
template, and then distributes it together with P-touch Transfer Express. You can then use P-touch Transfer
Express to transfer the template directly to your printer.
You can download the latest P-touch Transfer Express from the Brother Solutions Center at
support.brother.com
[Select your region/country.] - [Downloads] - [Choose your product]
Important
• If you want to transfer a new template, make sure you specify a [Key Assign] number (in P-touch Transfer
Manager) that is not currently used. If the specified [Key Assign] number is already being used, the
existing template will be overwritten with the new one.
• This function requires a USB connection.
Administrator
Brother Solutions Center
1. support.brother.com
P-touch
Editor
Users
Transfer Express
P-touch
Transfer Manager
P-touch
Transfer Express
10
xxx.lbx
2.
xxx.lbx
xxx.pdz
3.
xxx.pdz
4.
5.
Preparing P-touch Transfer Express
10
The user must prepare P-touch Transfer Express for transferring templates to a printer.
Important
• The printer driver must be installed before using Transfer Express.
• P-touch Transfer Express is available only in English.
a
You can download the latest P-touch Transfer Express from the Brother Solutions Center at
support.brother.com
[Select your region/country.] - [Downloads] - [Choose your product]
b
c
Download Transfer Express to any location on the computer.
Decompress the downloaded file (.zip).
138
Transferring Templates with P-touch Transfer Express (Windows® only)
Transferring the Template to P-touch Transfer Manager
a
b
10
In P-touch Editor, open the template you want.
Click [File] - [Transfer Template] - [Transfer].
The template is transferred to P-touch Transfer Manager.
P-touch Transfer Manager automatically starts up.
Note
• For Windows Vista® / Windows® 7 / Windows Server® 2008 / Windows Server® 2008 R2:
The template can also be transferred to P-touch Transfer Manager by clicking the Start button - [All
Programs] - [Brother P-touch] - [P-touch Tools] - [P-touch Transfer Manager 2.2] to start P-touch
Transfer Manager, and then dragging the .lbx file to the P-touch Transfer Manager window.
10
• For Windows® 8 / Windows® 8.1 / Windows Server® 2012 / Windows Server® 2012 R2:
The template can also be transferred to P-touch Transfer Manager by clicking [P-touch Transfer
Manager 2.2] on the [Apps] screen to start P-touch Transfer Manager, and then dragging the .lbx file to
the P-touch Transfer Manager window.
• For Windows® 10:
The template can also be transferred to P-touch Transfer Manager by clicking the Start button, then click
[Brother P-touch] - [P-touch Transfer Manager 2.2] to start P-touch Transfer Manager, and then
dragging the .lbx file to the P-touch Transfer Manager window.
139
Transferring Templates with P-touch Transfer Express (Windows® only)
Saving the Template as a Transfer Package File (.pdz)
10
To create a file in a format that can be used by P-touch Transfer Express, save the template as a Transfer
Package file (.pdz).
a
In the folder view, select [Configurations].
b
Select the templates you want to distribute.
10
140
Transferring Templates with P-touch Transfer Express (Windows® only)
c
Click [File] - [Save Transfer File].
Important
The [Save Transfer File] button appears only if the printer is disconnected from the computer or offline.
Note
• If you click [Save Transfer File] after selecting [Configurations] or a created folder, all templates in the
folder are saved as the Transfer Package file (.pdz).
• You can combine multiple templates into a single Transfer Package file (.pdz).
d
Type in the name, and then click [Save].
10
The template is saved as a Transfer Package file (.pdz).
141
Transferring Templates with P-touch Transfer Express (Windows® only)
Distributing the Transfer Package File (.pdz) and P-touch
Transfer Express to the User
10
Note
If the user already has P-touch Transfer Express downloaded, it is not necessary for the administrator to
send the Transfer Express folder to the user. In this case, the user can simply move the distributed
Transfer Package file to the downloaded folder, and then double-click [PtTrExp.exe].
a
Move the Transfer Package file (.pdz) to the downloads folder.
10
b
Distribute all files in the downloads folder to the user.
142
Transferring Templates with P-touch Transfer Express (Windows® only)
Transferring the Transfer Package File (.pdz) to Your Label
Printer
10
Using the P-touch Transfer Express application received from the administrator, the user can transfer the
Transfer Package file (.pdz) to the printer.
Important
Do not turn off the power when transferring templates.
a
b
c
d
Turn on the printer.
Using a USB cable, connect the printer to the computer.
Double-click [PtTrExp.exe], which was received from the administrator.
1 When there is a single Transfer Package file (.pdz) within the folder containing [PtTrExp.exe], click
[Transfer].
The transfer of the Transfer Package file begins.
10
143
Transferring Templates with P-touch Transfer Express (Windows® only)
2 When there are either multiple or no Transfer Package files (.pdz) within the folder containing
[PtTrExp.exe], click [Browse].
Select the Transfer Package file you want to transfer, and then click [Open].
10
Click [Transfer].
144
Transferring Templates with P-touch Transfer Express (Windows® only)
Click [Yes].
The transfer of the Transfer Package file begins.
e
Click [OK].
10
The transfer of the Transfer Package file is completed.
145
11
How to Update P-touch Software
11
The software can be upgraded to the latest available version using the P-touch Update Software.
Note
• The actual software and the contents of this manual may differ.
• Do not turn off the power when transferring data or updating firmware.
Updating P-touch Editor
11
Important
(Windows only) Before updating P-touch Editor and P-touch Address Book, install the printer driver.
For Windows®
a
11
Start the P-touch Update Software.
 For Windows Vista® / Windows® 7 / Windows Server® 2008 / Windows Server® 2008 R2:
Double-click the [P-touch Update Software] icon.
Note
The following method can also be used to start P-touch Update Software:
Click the Start button, and then select [All Programs] - [Brother P-touch] - [P-touch Update Software].
 For
Windows®
8/
Windows®
8.1 / Windows
Server®
2012 / Windows
Server®
11
2012 R2:
Click [P-touch Update Software] on the [Apps] screen or double-click [P-touch Update Software]
on the desktop.
 For Windows® 10:
From the Start button, click [Brother P-touch] - [P-touch Update Software], or double-click [P-touch
Update Software] on the desktop.
146
How to Update P-touch Software
b
Click the [Computer software update] icon.
c
Select the [Printer] and [Language], select the check boxes next to Cable Label Tool and P-touch
Editor, and then click [Install].
11
d
A message appears indicating that the installation has finished.
147
How to Update P-touch Software
For Mac
a
11
Double-click the [P-touch Update Software] icon on the desktop.
Note
The following method can also be used to start P-touch Update Software:
Double-click [Macintosh HD] - [Applications] - [P-touch Update Software], and then double-click the
[P-touch Update Software] application icon.
b
Click the [Computer software update] icon.
11
c
d
Select the [Printer] and [Language], select the check box next to P-touch Editor, and then click [Install].
A message appears indicating that the installation has finished.
148
How to Update P-touch Software
Updating P-touch Editor Lite (Windows only) and the
Firmware
11
Important
• Before updating the firmware you must install the printer driver.
• Do not turn off the power when transferring data or updating firmware.
• If another application is running, exit the application.
For Windows®
a
b
11
Turn on the printer and connect the USB cable.
Start the P-touch Update Software.
 For Windows Vista® / Windows® 7 / Windows Server® 2008 / Windows Server® 2008 R2:
Double-click the [P-touch Update Software] icon.
Note
The following method can also be used to start P-touch Update Software:
Click the Start button, and then select [All Programs] - [Brother P-touch] - [P-touch Update Software].
 For Windows® 8 / Windows® 8.1 / Windows Server® 2012 / Windows Server® 2012 R2:
Click [P-touch Update Software] on the [Apps] screen or double-click [P-touch Update Software]
on the desktop.
 For Windows® 10:
From the Start button, click [Brother P-touch] - [P-touch Update Software], or double-click [P-touch
Update Software] on the desktop.
149
11
How to Update P-touch Software
c
Click the [Machine update] icon.
d
Select the [Printer], make sure that The machine is connected correctly. message appears, and then
click [OK].
11
150
How to Update P-touch Software
e
Select the [Language], select the check box next to the firmware you want to update to, and then click
[Transfer].
Important
Do not turn off the printer or disconnect the cable during data transfer.
f
Check the content to be updated, and then click [Start] to begin the update.
The firmware update begins.
11
Important
Do not turn off the printer or disconnect the cable during the update process.
For Mac
a
b
11
Turn on the printer and connect the USB cable.
Double-click the [P-touch Update Software] icon on the desktop.
Note
The following method can also be used to start P-touch Update Software:
Double-click [Macintosh HD] - [Applications] - [P-touch Update Software], and then double-click the
[P-touch Update Software] application icon.
151
How to Update P-touch Software
c
Click the [Machine update] icon.
d
Select the [Printer], make sure that [The machine is connected correctly.] message appears, and
then click [OK].
e
Select the [Language], select the check box next to the firmware you want to update to, and then click
[Transfer].
Important
Do not turn off the printer or disconnect the cable during data transfer.
f
Check the content you want to update, and then click [Start] to begin the update.
The firmware update begins.
11
Note
Do not turn off the printer during the update process.
152
Section III
Network
Introduction
Changing Your Label Printer Network Settings
Web Based Management
III
154
155
158
12
Introduction
12
Network Features
12
Your printer can be shared on an IEEE 802.11b/g/n wireless network or Ethernet 10BASE-T/100BASE-TX
Auto Negotiation wired network (QL-820NWB only) using the internal network print server. The print server
supports various functions and methods of connection on a network supporting TCP/IP, depending on the
operating system you are running.
12
154
13
Changing Your Label Printer Network
Settings
13
Changing Your Label Printer's Network Settings
(IP Address, Subnet Mask and Gateway)
13
Using the BRAdmin Light Utility (Windows® only)
13
The BRAdmin Light utility is designed for the initial setup of Brother network connectable devices. It can also
search for Brother products in a TCP/IP environment, display the status, and configure basic network
settings, such as the IP address.
Installing BRAdmin Light
13
a
Visit the Brother Solutions Center at support.brother.com and download the installer for the software and
documents.
b
Double-click the downloaded file and follow the on-screen instructions to proceed with the installation. In
the dialog box for selecting which items to install, select BRAdmin Light.
Note
• For more advanced printer management, use the latest version of the Brother BRAdmin Professional utility
available as a download from the Brother Solutions Center at support.brother.com.
• If using firewall, anti-spyware, or antivirus software, temporarily disable them. When you are sure that you
can print, re-enable them.
• The node name appears in the current BRAdmin Light window. The default node name of the print server
in the printer is “BRWxxxxxxxxxxxx” or "BRNxxxxxxxxxxxx". (“xxxxxxxxxxxx” is based on your printer’s
MAC Address / Ethernet Address.)
Setting the IP address, Subnet Mask and Gateway using BRAdmin Light
a
13
13
Start the BRAdmin Light utility.
 Windows Vista® / Windows® 7 / Windows Server® 2008 / Windows Server® 2008 R2
Click [Start] - [All Programs] - [Brother] - [BRAdmin Light] - [BRAdmin Light].
 Windows® 8 / Windows® 8.1 / Windows Server® 2012 / Windows Server® 2012 R2
Click the [BRAdmin Light] icon on the [Apps] screen.
 Windows® 10
From the Start button, click [BRAdmin Light] under [Brother].
b
BRAdmin Light will search for new devices automatically.
155
Changing Your Label Printer Network Settings
c
Double-click the unconfigured device.
Note
If you do not use a DHCP/BOOTP/RARP server, the device appears as [Unconfigured] in the BRAdmin
Light utility screen.
d
Select [STATIC] for [Boot Method]. Type the [IP Address], [Subnet Mask], and [Gateway] settings (if
needed) for your print server.
e
f
Click [OK].
If you have set the IP address up correctly, the Brother print server appears in the device list.
13
156
Changing Your Label Printer Network Settings
Other Management Utilities
13
Your printer can be used with the following management utilities in addition to the BRAdmin Light utility. You
can change your network settings using these utilities.
Using Web Based Management (Web Browser)
13
A standard web browser can be used to change your print server settings using the HTTP (Hyper Text
Transfer Protocol). For more information, see Configuring the Printer Settings Using Web Based
Management (Web Browser) on page 159.
Using the BRAdmin Professional Utility (Windows® only)
13
BRAdmin Professional is a utility for more advanced management of network connected Brother devices.
This utility can search for Brother products on your network, and display the device status from a simple
Explorer style window that changes colour to represent the status of each device. You can configure network
and device settings along with the ability to update device firmware from a Windows® computer on your Local
Area Network (LAN). BRAdmin Professional can also log activity of Brother devices on your network and
export the log data.
For more information and downloads, visit the Brother Solutions Center at support.brother.com.
Note
• Use the latest version of the BRAdmin Professional utility available as a download from the Brother
Solutions Center at support.brother.com.
• If using firewall, anti-spyware, or antivirus software, temporarily disable them. When you are sure that you
can print, re-enable them.
• The node name appears in the current BRAdmin Professional window. The default node name is
“BRWxxxxxxxxxxxx” or "BRNxxxxxxxxxxxx". (“xxxxxxxxxxxx” is based on your printer’s MAC Address /
Ethernet Address.)
13
157
14
Web Based Management
14
Overview
14
You can use a standard web browser to manage a printer on your network using HTTP. When using Web
Based Management, the following operations are available:
 Displaying your printer status information
 Changing network settings, such as TCP/IP information
 Displaying software version information of the printer and print server
 Changing network and printer configuration details
Note
We recommend Microsoft® Internet Explorer® 9/10/11 for Windows®, Safari® 8 or later for Mac.
Make sure JavaScript and cookies are always enabled in the browser you use.
To use Web Based Management, your network must use TCP/IP, and the printer and computer must have a
valid IP address.
14
158
Web Based Management
Configuring the Printer Settings Using Web Based
Management (Web Browser)
14
A standard web browser can be used to change your print server settings using the HTTP (Hyper Text
Transfer Protocol).
a
In your browser's address bar, type the IP address of your printer (or print server name).
For example: http://192.168.1.2
Note
If you have edited the hosts file on your computer or are using a Domain Name System, you can also type
the DNS name of the print server. As the print server supports TCP/IP and NetBIOS, you can also type
the NetBIOS name of the print server. The NetBIOS name is displayed on the printer settings page. The
NetBIOS name assigned is the first 15 characters of the node name and by default it appears as
"BRNxxxxxxxxxxxx" where “xxxxxxxxxxxx” is the Ethernet address.
b
You can now change the print server settings.
Note
Setting a password
We recommend setting a logon password to prevent unauthorised access to Web Based Management.
a
b
c
d
Click [Administrator].
Type the password you want to use (up to 32 characters).
Re-type the password in the [Confirm new password] field.
Click [Submit].
The next time you access Web Based Management, type a password in the [Login] field, and then
click
.
After configuring the settings, log off by clicking
.
You can also set a password by clicking [Please configure the password.] on the printer’s web page if
you are not setting a logon password.
159
14
Section IV
Appendix
Resetting the Label Printer
Maintenance
Troubleshooting
Product Specifications
Notes on Using P-touch Transfer Manager
Network Terms and Information
List of Barcodes for the P-touch Template Function
IV
161
163
166
181
183
185
194
198
Using the Battery Unit (Optional:PA-BU-001)
Using the Brother Barcode Scanner (Optional: PA-BR-001)
(QL-820NWB only)
201
15
Resetting the Label Printer
15
Reset the internal memory of your printer to clear all saved label files, or if the printer is not operating correctly.
Resetting All Settings to the Factory Settings Using the Label
Printer Buttons (QL-810W only)
15
To reset the printer, perform the following procedure.
a
b
Confirm that the printer is turned off.
c
Continue holding down the Power ( ) Button, then the Status LED lights in orange, and meanwhile the
Editor Lite LED flashes green at 0.5 second intervals, the Wi-Fi ( ) LED flashes blue at 0.5 second
intervals.
Press and hold the Power (
lights in green.
) and Cutter (
) Buttons for more than three seconds. The Status LED
• Press the Cutter (
) Button once to reset the network settings, the Status LED lights in orange.
• Press the Cutter (
) Button twice to reset the user data, the Wi-Fi ( ) LED lights in blue.
• Press the Cutter ( ) three times to reset all the settings and device settings to the factory settings,
the Editor Lite LED lights in green.
d
Release the Power ( ) Button. The Status LED flashes orange for four times and lights in orange, the
Wi-Fi ( ) LED flashes blue for four times and lights in blue, meanwhile the Editor Lite LED flashes green
for four times and lights in green.
Resetting Data Using the LCD menu (QL-820NWB only)
15
You can reset the following settings using the LCD menu:
 Printer settings
 User setting
 Network settings
For more information, see LCD Settings on page 12.
15
161
Resetting the Label Printer
Resetting Data Using the Printer Setting Tool
15
You can use the Printer Setting Tool from a computer to perform the following operations for the printer:
 Deleting the templates and databases
 Resetting communication settings
 Resetting printer settings to factory settings
For more information, see Changing the Label Printer Settings on page 37.
15
162
16
Maintenance
16
16
We recommend cleaning your printer on a regular basis to maintain its correct performance.
Note
Always disconnect the AC Adapter before cleaning the printer.
Cleaning the Exterior of the Unit
16
Wipe any dust and marks from the main unit using a soft, dry cloth.
Use a cloth slightly damp with water on difficult to remove marks.
Note
Do not use paint thinner, benzene, alcohol or any other organic solvent.
These may deform or damage the case of your printer.
Cleaning the Print Head
16
The DK Roll (thermal recording paper type) used with the machine is designed to clean the print head
automatically. When the DK Roll passes the print head during printing and label feeding, the print head is
cleaned.
Cleaning the Roller
16
Clean the roller using the Cleaning Sheet (available separately).
The printer contains only one Cleaning Sheet.
Note
When cleaning the roller, be sure to use the Cleaning Sheet supplied exclusively for this printer.
If using other Cleaning Sheets, the surface of the roller may be damaged and may cause a malfunction.
a
b
Turn off the power to the printer.
Hold the DK Roll Compartment Cover at the sides near the front of the printer and firmly lift up to open
the DK Roll Compartment Cover.
163
Maintenance
c
Remove the DK Roll.
16
Note
Be sure to remove the DK Roll before cleaning the roller. The roller cleaning function will not operate
correctly if the DK Roll is not removed.
d
Remove Part (B) of the Cleaning Sheet.
Insert edge (A) of the Cleaning Sheet into the printing unit.
Note
The printed side of the Cleaning Sheet should be facing upwards.
e
f
Close the DK Roll Compartment Cover and turn on the printer.
Press the Feed (
) Button (QL-810W) or the Cutter ( ) Button (QL-820NWB) for more than one
second.
The Cleaning Sheet is ejected.
The adhesive face of the Cleaning Sheet removes any stains or dust on the roller.
Note
• If the Cleaning Sheet is not ejected, press and hold the Feed (
Button (QL-820NWB) until the Cleaning Sheet is ejected.
) Button (QL-810W) or the Cutter (
)
• Dispose of the Cleaning Sheet after use.
164
Maintenance
Cleaning the Label Outlet
16
If a label causes the machine to jam due to adhesive residue attached to the label outlet, clean the label outlet
with a cloth.
Use a slightly damp cloth on difficult to remove adhesive, if necessary.
165
16
17
Troubleshooting
17
Overview
17
This chapter explains how to resolve typical problems you may encounter when using the printer. If you have
any problems with the printer, first make sure you have performed the following tasks correctly:
 Connect the printer to an electrical socket or install the battery. For more information, see Connecting the
AC Adapter on page 7.
 Remove all protective packaging from the printer.
 Install and select the correct printer driver. For more information, see Installing the Software and Printer
Drivers to a Computer on page 22.
 Connect the printer to a computer or mobile device. For more information, see Connecting the Label
Printer to a Computer on page 23.
 Close the DK Roll Compartment Cover completely.
 Insert a DK Roll correctly. For more information, see Loading the DK Roll on page 5.
If you still have problems, read the troubleshooting tips in this chapter for help. If, after reading this chapter,
you are unable to resolve your problem, visit the Brother Solutions Center at support.brother.com.
166
17
Troubleshooting
Printing Problems
Problem
The printer does not print, or a
printing error is received.
17
Solution
17
• Is the cable loose?
Check that the cable is connected securely.
• Is the DK Roll installed correctly?
If not, remove the DK Roll and reinstall it.
• Is there enough roll remaining?
Check that there is enough roll remaining.
• Is the DK Roll Compartment Cover open?
Check that the DK Roll Compartment Cover is closed.
• Has a print error or transmission error occurred?
Turn off the printer and then turn it on again. If there is still a problem,
contact your Brother dealer.
• If the printer is connected via a USB hub, try connecting it directly to the
computer. If not, try connecting it to another USB port.
The Status LED is not lit.
• Is the AC Adapter inserted correctly?
Check that the AC Adapter is inserted. If it is inserted correctly, try plugging
it into another electrical socket.
The printed label contains streaks or
poor quality characters, or the label is
not fed correctly.
• Is the print head or roller dirty?
While the print head generally remains clean under normal use, lint or dirt
from the roller may become stuck on the printer head.
If this occurs, clean the roller.
For more information, see Cleaning the Roller on page 163.
A data transmission error appears on
the computer.
• Is the printer in cooling mode (the Status LED is flashing in orange)?
Wait until the Status LED stops flashing and then try printing again.
Labels are jammed in the cutter.
• Contact Brother customer service.
The label is not ejected correctly after
printing.
• Check that the Label Output Slot is not blocked.
• Check that the DK Roll is set correctly by removing the DK Roll and
reinstalling it.
• Ensure that the DK Roll Compartment Cover is closed correctly.
I want to cancel the current printing
job.
• Make sure that the Label Printer is On, and press Power (
The print quality is poor.
• Is there dirt or lint on the roller preventing it from rolling freely?
Clean the roller using the Cleaning Sheet available separately.
For more information, see Cleaning the Roller on page 163.
After replacing the Roll while the
Add-In feature was activated, the
layout style was not updated.
• Close P-touch Editor to exit the Add-In, and then reactivate the Add-In.
The P-touch Add-In icon is not
displayed in Microsoft® Word.
• Is Microsoft® Word started up from Microsoft® Outlook®?
) Button.
• Is Microsoft® Word chosen as the default editor for Microsoft® Outlook®?
Due to program limitations, the Microsoft® Word Add-In does not work with
the above settings. Quit Microsoft® Outlook®, and restart Microsoft® Word.
167
Troubleshooting
Problem
Solution
Cutter error
If a cutter error occurs, keep the DK Roll Compartment Cover closed and press
the Power ( ) Button. The cutter moves back to the normal position and the
printer turns off automatically.
After the printer is Off, check the label outlet and remove any jammed labels.
Contact Brother customer service.
I want to reset the printer.
You can reset the printer using the Printer Setting Tool from a computer.
For more information, see Changing the Label Printer Settings on page 37.
For QL-810W
You can reset the printer using the Printer Buttons.
For more information, see Resetting All Settings to the Factory Settings Using
the Label Printer Buttons (QL-810W only) on page 161.
For QL-820NWB
You can reset the printer using the LCD menu.
For more information, see LCD (QL-820NWB only) on page 11.
168
17
Troubleshooting
Problem
When printing via the USB cable, the
printer repeatedly pauses and then
continues printing.
Solution
• Is the printer set for sequential printing?
If so, set print mode to buffered printing.
For Windows Vista® / Windows Server® 2008:
17
Open printer properties from [Control Panel] - [Hardware and Sound] [Printers], click the printer you want, and select [Select printing
preferences].
Click the [Other] tab and select the option [After one page of data is
received].
For Windows® 7 / Windows® 8 / Windows® 8.1 / Windows Server® 2008
R2 / Windows Server® 2012 / Windows Server® 2012 R2:
Open printer properties from [Devices and Printers], right-click the printer
you want, and select [Printing Preference]. Click the [Other] tab and select
the option [After one page of data is received].
For Windows® 10:
Open printer properties from [Control Panel] - [Hardware and Sound] [Devices and Printers], right-click the printer you want, and select
[Printing Preference].
Click the [Other] tab and select the option [After one page of data is
received].
• An alternative solution is to disconnect the LAN cable until USB printing is
completed. (QL-820NWB only)
For Windows®
169
Troubleshooting
Problem
Printed barcodes cannot be read.
Solution
 Print labels so that barcodes are aligned with the print head as shown
below:
17
1
3
2
1 Print head
2 Barcodes
3 Printing orientation
 Try using another scanner.
 We recommend printing the Barcode with Print Quality options set to [Give
priority to print quality].
For Windows Vista®
To display the [Quality] options, open the printer properties by clicking the
Start button - [Control Panel] - [Hardware and Sound] - [Printers],
right-clicking the printer you want to set up, and then clicking [Printing
Preferences].
For Windows® 7
To display the [Quality] options, open the printer properties by clicking the
Start button - [Devices and Printers], right-clicking the printer you want to set
up, and then clicking [Printing Preferences].
For Windows® 8 / Windows® 8.1
To display the [Quality] options, open the printer properties by clicking
[Control Panel] in the [Apps] screen - [Hardware and Sound] - [Devices and
Printers], right-clicking the printer you want to set up, and then clicking
[Printing Preferences].
For Windows® 10
To display the [Quality] options, open the printer properties by clicking the Start
button - [Settings] - [Devices] - [Printers & scanners] - [Devices and
Printers], right-clicking the printer you want to set up, and then clicking
[Printing Preferences].
For Mac
To change the Print Quality options, open the Print dialog box and choose
[Basic] from the print options pop-up menu.
170
Troubleshooting
Problem
Solution
Lines appear in areas with a high red
density level.
1 Remove the DK Roll from the printer.
2 Close the DK Roll Compartment Cover completely.
3 Press and hold the Editor Lite Button (QL-810W) or Cancel Button (QL820NWB) for more than five seconds. Wait while the platen roller rotates.
4 When the platen roller stops rotating, load the DK Roll.
The roller will rotate for about 40 seconds.
I want to feed the label.
For QL-810W
Press the Feed (
) Button for one second.
For QL-820NWB
Press the Cutter ( ) Button for one second, or press the Menu Button to select
[Feed Start] from [Feed] menu.
[Die-Cut Feed Setting] from [Feed] menu sets the length of fed label
when using a die-cut label.
171
17
Troubleshooting
Network Setup Problems
Problem
You are using security software
17
Solution
17
 Confirm your settings in the installation dialog box.
 Allow access when the security software alert message appears during the
printer installation.
Your security settings
(SSID/Network Key) are incorrect
Recheck and select the correct security settings.
 The manufacturer's name or model number of the wireless access
point/router may be used as the default security settings.
 See the instructions supplied with your wireless access point/router for
information on how to find the security settings.
 Ask the wireless access point/router manufacturer or ask your Internet
provider or network administrator.
Your printer cannot connect to the
host device using Wi-Fi or Bluetooth.
 Move your printer within about 1 metre (3.3 feet) of the mobile device when
you configure the Wi-Fi network settings.
Your printer cannot print using Wi-Fi
or Bluetooth.
 Move your printer to an obstruction-free area.
 If a wireless computer, Bluetooth-equipped device, microwave oven, digital
cordless phone, or other device is near your printer or the wireless access
point/router, move the device away from your printer or wireless access
point/router.
There are obstructions (walls or
furniture, for example) between your
printer and the mobile device
Move your printer to an obstruction-free area.
A wireless computer, Bluetooth
supported device, microwave oven
or digital cordless phone is near the
printer or the wireless access
point/router
Move other devices away from the printer.
You are using MAC Address filtering You can confirm the MAC address by printing the Printer Settings Report.
For more information, see Confirming the Label Printer Settings on page 84.
You can confirm the MAC address by confirming the [Infrastructure
Mode] on the LCD (QL-820NWB only). For more information, see WLAN Status
on page 19.
Your wireless access point/router is
in stealth mode (not broadcasting the
SSID)
 You must type the correct SSID name during the installation or when using
the Printer Setting Tool.
 Check the SSID name in the instructions supplied with your wireless access
point/router and reconfigure the Wi-Fi settings.
172
Troubleshooting
Problem
Your printer is not connected
correctly to the network
Solution
 Check that the printer is in the mode you want to connect to.
 If the printer is still not connected, please try the following.
17
• For Wi-Fi connection
For QL-810W
(flashes once every three seconds): The network is connected
incorrectly, and the Wi-Fi settings must be reconfigured.
For QL-820NWB
: Your printer is searching for the network.
• For Wireless Direct
For QL-810W
Search the printer from the Wi-Fi device.
For QL-820NWB
If the Wireless Direct icon is displayed on the LCD, search the printer from the
device you want to connect.
• For Wired LAN (QL-820NWB only)
Check that the LAN cable is connected correctly.
• For Bluetooth (QL-820NWB only)
If the Bluetooth icon is displayed on the LCD, search the printer from the device
you want to connect.
I have checked and tried all of the
above, but still cannot complete the
Wi-Fi/Bluetooth settings
Turn off the printer, and then turn it on again. Then, try and configure the Wi-Fi
and Bluetooth settings again.
Your printer is not connected if the
Bluetooth connection with an Apple
device (iPad, iPhone, or iPod touch)
(QL-820NWB only) is lost.
Turn the Auto Reconnect function On.
You can set it from the Printer Setting Tool or the Menu Button. For more
information, see Bluetooth on page 19 or Changing the Label Printer Settings
on page 37.
173
Troubleshooting
Label Printer Cannot Print over the Network
Label Printer Is Not Found on the Network Even after Successful Installation
Problem
Solution
You are using security software
See Security Software Problems on page 174.
Your printer is not assigned with an
available IP address
17
17
 Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your computer and
your printer are correct and located on the same network.
For more information on how to verify the IP address and the Subnet Mask,
ask the network administrator.
 Confirm your IP address, Subnet Mask and other network settings using the
Printer Setting Tool.
For more information, see Changing the Label Printer Settings on page 37.
Your previous printing job failed
 If the failed printing job is still in your computer's print queue, delete it.
For example, when using Windows® 7:
, [Devices and Printers] and select your printer from [Printers and
Faxes]. Double-click the your printer’s icon, and then select [Cancel All
Documents] in the [Printer] menu.
I have checked and tried all of the
above, but my printer does not print
Uninstall the printer driver and the software, and then reinstall them.
Security Software Problems
17
Problem
Solution
You did not select to allow access
when the Security Alert dialog box
appeared during either the standard
installation, BRAdmin Light
installation, or when printing
If you did not select to allow access when the Security Alert dialog box
appeared, the firewall function of your security software may be blocking
access. Some security software may block access without displaying a
Security Alert dialog box. To allow access, refer to your security software
instructions or ask the manufacturer.
Incorrect port numbers are being
The following port numbers are used for Brother network features:
used for the Brother network features
 BRAdmin Light i Port number 161 / Protocol UDP
For more information on how to open the port, refer to your security software
instructions or ask the manufacturer.
174
Troubleshooting
Checking the Operation of Network Devices
17
Problem
Solution
Your printer and wireless access
point/router are not turned on
Make sure you have performed all of the tasks on page 166.
I do not know my printer network
settings, such as the IP address
Check the Printer Setting Tool. For more information, see Changing the Label
Printer Settings on page 37.
17
Version Information
17
Problem
Solution
I do not know the version number of
the firmware for the printer.
You can use the following procedure.
For QL-810W
1 Turn your printer on.
2 Press and hold the Cutter (
) Button for several seconds to print the report.
(Use 62 mm DK Roll)
For QL-820NWB
1 Turn your printer on.
2 Press the Menu, [▲], or [▼] Button to select the [Information] menu, and
then press the [OK] Button.
3 Select [Print Configuration] using [▲] or [▼], and then press the [OK]
Button.
4 Select [All], [Usage Log], [Printer Setting] or [Transfer Data]
using [▲] or [▼] Button, and then press the [OK] Button to print the report.
I want to confirm whether I am using
the latest version of the software.
Use the P-touch Update Software to confirm whether you have the latest
version.
For more information about the P-touch Update Software, see How to Update
P-touch Software on page 146.
175
Troubleshooting
LED Indicators
17
The indicators light and flash to indicate the printer status.
or
or
or
or
or
or
17
Indicator is lit in the colour shown
Indicator is flashing in the colour shown
Indicator can be off, lit or flashing in any colour
Indicator is off
QL-810W
Status
LED
17
Editor Lite
LED
Wi-Fi LED
Battery
LED
Condition
Power Off
Power On
Feeding mode
Printing mode
Forward/reverse roller rotation mode
Cutting mode
Cleaning mode
WLAN is on and connected.
WPS setting mode
(Once for
1 second)
WLAN is on, but not connected.
(Once for
3 seconds)
WLAN Off
P-touch Editor Lite mode
Print preparation mode
Cancelling job
Receiving data from the computer
Transferring data
Searching for printers
176
Troubleshooting
Status
LED
Editor Lite
LED
Wi-Fi LED
Battery
LED
Condition
The DK Roll Compartment Cover is open. Close the DK Roll
Compartment Cover correctly.
Resetting mode
(Once for
1 second)
System OFF mode
The Cutter (
) Button is pressed once in resetting mode.
Cooling mode
Data overwrite mode
The Cutter (
) Button is pressed three times in resetting mode.
The Cutter (
) Button is pressed twice in resetting mode.
Boot mode
End of DK Roll
Feed error
Transmission error
Database search error
Access point search error
Access point connection error
Security error
(Once for
2 seconds)
No template selected
The DK Roll Compartment Cover is opened while the printer is
in use.
No media error
Incorrect media error
Communication command error
Two-color media high resolution printing error
The battery is charging.
• If the orange light flashes once every second, the battery
needs recharging.
• If the orange light flashes twice every 4 seconds, the battery
power is low.
• If the orange light flashes once every 4 seconds, the battery
power is half.
The battery is fully charged.
177
17
Troubleshooting
Status
LED
Editor Lite
LED
Wi-Fi LED
Battery
LED
Condition
Cutter error
17
(Twice for
2 seconds)
System error
QL-820NWB
17
Status LED
Condition
Power Off
Power On
Feeding Mode
Printing Mode
Mass storage mode
Forward/reverse roller rotation mode
Cutting Mode
Cleaning Mode
Initialising mode
Print preparation mode
Cancelling job
Receiving data from the computer
Transferring data
Searching for printers
Data overwrite mode
• The DK Roll Compartment Cover is open. Close the DK Roll Compartment Cover
correctly.
• System OFF mode
Cooling mode
→
→
Fixing IP address mode
Boot mode
178
Troubleshooting
Status LED
Condition
End of DK Roll
Feed error
17
Transmission error
Database search error
Access point search error
Access point connection error
Security error
(Once for 2 seconds)
No template selected
The DK Roll Compartment Cover is opened while the printer is in use.
No media error
Incorrect media error
Communication command error
Two-color media high resolution printing error
Cutter error
Mass storage error
(Twice for 2 seconds)
System error
179
Troubleshooting
Troubleshooting
17
Problem
Solution
Received data in buffer
Print data is saved in the buffer. If the printer has not received the
complete data, printing will not start.
Turn off the printer, and then turn it on again.
Head is cooling down
The thermal head is too hot.
The printer stops and resumes printing only after the thermal head
has cooled down. The head may become too hot if you are printing
a large number of labels.
When the thermal head becomes too hot, it may produce imaging
outside the print area. To avoid or delay overheating, make sure the
printer has adequate ventilation and is not located in an enclosed
space.
If the printer must cool down because it overheated due to the type
of DK Roll you are using or the contents of the label, printing may
take longer than usual.
Note
This condition may occur more often when the printer is used at
high altitude (more than 10,000 ft (3,048 m)) due to a lower air
density available to cool the printer.
The printer is in boot mode
To resolve the issue, contact your Brother dealer or Brother
customer service for assistance.
DK Roll errors
Check the following:
• You are using the correct DK Roll.
• There are enough labels remaining.
• The DK Roll is installed correctly.
I want to reset an error
To reset an error:
1 Open the DK Roll Compartment Cover, and then close it.
2 If the error is not reset, press the Cutter (
) Button.
3 If the error is not reset, turn off the printer, and then turn it on
again.
4 If the error is not reset, contact Brother customer service.
180
17
18
Product Specifications
18
Label Printer Specifications
Model Name
18
QL-810W
QL-820NWB
Dimensions
Approximately
125.3 (W) x 234 (D) x 145 (H) mm
Approximately
125.3 (W) x 234 (D) x 145 (H) mm
Weight
Approximately 1.12 kg (without DK Rolls)
Approximately 1.16 kg (without DK Rolls)
18
Size
LED Indicators
Editor Lite LED, Battery LED, Status LED, Wi-Fi LED
Status LED
Buttons
Power Button, Feed Button, Cutter Button, WPS Button, Wi-Fi Button,
Editor Lite Button
Power Button, Cutter Button, Menu Button,
Cancel Button, Up Arrow Button, Down
Arrow Button, OK Button
Printing
Method
Direct thermal printing via thermal head
Direct thermal printing via thermal head
Print head
300 dpi / 720 dots
300 dpi / 720 dots
Print resolution
Standard: 300 dpi × 300 dpi
High resolution mode: 300 dpi × 600 dpi
Standard: 300 dpi × 300 dpi
High resolution mode: 300 dpi × 600 dpi
Printing speed
AC Adapter: max. 176 mm/sec / For 2-colour
printing, max. 24 mm/sec
Battery: max. 176 mm/sec / For two colour
printing, max. 15 mm/sec
Actual print speed varies depending on the
conditions.
AC Adapter: max. 176 mm/sec / For 2-colour
printing, max. 24 mm/sec
Battery: max. 176 mm/sec / For two colour
printing, max. 15 mm/sec
Actual print speed varies depending on the
conditions.
Maximum printing width 60 mm
60 mm
181
Product Specifications
Model Name
QL-810W
QL-820NWB
Version 2.0 Full Speed (Peripheral)
Version 2.0 Full Speed (Peripheral)
Interface
USB port
Wi-Fi
• Wireless Direct: IEEE 802.11g/n
• Infrastructure mode: IEEE 802.11b/g/n
• WPS 2.0
• Wireless Direct: IEEE 802.11g/n
• Infrastructure mode: IEEE 802.11b/g/n
• WPS 2.0
18
USB host
-
HID class
LAN port
-
10BASE-T/100BASE-TX
Bluetooth
-
Ver 2.1 + EDR
Supported profiles: SPP, OPP, BIP, HCRP
Supported protocol: iAP
Power Supply
Adapter
AC Adapter (PA-AD-001A):
INPUT AC 100-240 V 50/60 Hz
OUTPUT DC 25 V-3.6 A
AC Adapter (PA-AD-001A):
INPUT AC 100-240 V 50/60 Hz
OUTPUT DC 25 V-3.6 A
Battery (Optional)
Battery Unit (Optional)
Li-ion Battery Unit (PA-BU-001): 14.4 V
Battery Unit (Optional)
Li-ion Battery Unit (PA-BU-001): 14.4 V
Auto Power-off
Li-ion Battery Unit (PA-BU-001):
Off/10/20/30/40/50/60 Minutes
AC Adapter (PA-AD-001A):
Off/10/20/30/40/50/60 Minutes
(To change the Auto Power-off setting, see
Changing the Label Printer Settings
on page 37.)
Li-ion Battery Unit (PA-BU-001):
Off/10/20/30/40/50/60 Minutes
AC Adapter (PA-AD-001A):
Off/10/20/30/40/50/60 Minutes
(To change the Auto Power-off setting, see
Changing the Label Printer Settings
on page 37.)
Cutter
Durable automatic cutter
Durable automatic cutter
Environment
Operating
When running: between 50°F
temperature (10°C) and 95°F (35°C) /
/humidity
between 20% and 80%
The maximum wet bulb
temperature: 80.6°F (27°C)
Operating
When running: between 50°F
temperature (10°C) and 95°F (35°C) /
/humidity
between 20% and 80%
The maximum wet bulb
temperature: 80.6°F (27°C)
Other
Compatible operating systems
See support.brother.com for a complete and updated list of software.
182
19
Notes on Using P-touch Transfer Manager
19
Because some P-touch Editor functions are not available with the printer, keep the following points in mind
when using P-touch Editor to create templates.
You can check a preview of the printed template before the created template is transferred to the printer. For
more information, see Transferring the Template to P-touch Transfer Manager on page 121.
Notes on Creating Templates
19
 Some of the text in the template that is transferred to the printer will be printed using similar fonts and
character sizes that are loaded in the printer. As a result, the printed label may differ from the image of the
template created in P-touch Editor.
 Depending on the text object setting, the character size may be automatically reduced or some of the text
may not be printed. If this occurs, change the text object setting.
 Although character styles can be applied to individual characters with P-touch Editor, styles can be applied
to a block of text only with the printer. In addition, some character styles are not available on the printer.
 Backgrounds specified with P-touch Editor are not compatible with the printer.
 A P-touch Editor layout that uses the split printing function (enlarging the label and printing it on two or
more labels) cannot be transferred.
 Only the portion of the label within the printable area is printed.
 Fields that overflow the print area may not be printed completely.
Notes on Transferring Templates
19
 The printed label may differ from the image that appears in the preview area of P-touch Transfer Manager.
 If a barcode not loaded on the printer is transferred to the printer, the barcode will be converted into an
image if it is a 2-dimensional barcode. The image of the converted barcode cannot be edited.
 All transferred objects that cannot be edited by the printer are converted into images.
 Grouped objects will be converted into a single bitmap.
183
19
Notes on Using P-touch Transfer Manager
Notes on Transferring Data Other Than Templates
19
 If the number or order of fields in a database is changed and only the database (.csv file) is transferred to
update it, the database may not link correctly with the template. In addition, the first line of data in the
transferred file must be recognised by the printer as "field names".
 Logos, symbols, and graphics downloaded to the printer will automatically be scaled like the resident font
or any of the resident symbol in the library.
19
184
20
Network Terms and Information
Supported Protocols and Security Features
Interface
Wireless
20
20
IEEE 802.11b/g/n (Infrastructure Mode)
IEEE 802.11g/n (Wireless Direct Mode)
Ethernet
Ethernet 10BASE-T/100BASE-TX Auto Negotiation
(QL-820NWB
only)
Network
(Common)
Network
(Security)
Protocol (IPv4)
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), mDNS, WINS,
NetBIOS name resolution, DNS Resolver, LPR/LPD, Custom Raw
Port/Port9100, FTP Server, TFTP client and server, SNTP client,
ICMP, LLMNR responder, SNMPv1/v2c
Protocol (IPv6)
NDP, RA, DNS Resolver, LPR/LPD, mDNS, Custom Raw
Port/Port9100, FTP Server, TFTP client and server, ICMP, LLMNR
responder, SNMPv1/v2c
Wireless
WEP 64/128 bit, WPA/WPA2-PSK, LEAP, EAP-FAST, PEAP,
EAP-TTLS, EAP-TLS
20
185
Network Terms and Information
Types of Network Connections and Protocols
20
You will find basic information about the advanced network features of the printer, along with general
networking and common terms.
The supported protocols and network features differ depending on the model you are using.
Types of Network Connections
20
Peer-to-Peer printing using TCP/IP
20
In a Peer-to-Peer environment, each computer directly sends and receives data to each device. There is no
central server controlling file access or printer sharing.
TCP/IP
TCP/IP
1 Router
 In a smaller network of two or three computers, we recommend the Peer-to-Peer printing method as it is
easier to configure than the Network Shared printing method. See Network Shared printing on page 187.
 Each computer must use the TCP/IP Protocol.
 Your printer needs an appropriate IP address configuration.
 If using a router, you must configure the Gateway address on the computers and your printer.
186
20
Network Terms and Information
Network Shared printing
20
In a Network Shared environment, each computer sends data via a centrally controlled computer. This type
of computer is often called a “Server” or a “Print Server”. Its job is to control the printing of all print jobs.
20
Network printer
(your label printer)
1 Client computers
2 Also known as “Server” or “Print server”
3 TCP/IP or USB
 In a larger network, we recommend using a Network Shared printing environment.
 The “server” or the “print server” must use the TCP/IP print protocol.
 Your printer needs to have an appropriate IP address configuration, except when the printer is connected
via the USB interface to the server.
187
Network Terms and Information
Configuring Your Label Printer for a Network
20
IP Addresses, Subnet Masks and Gateways
20
To use the printer in a networked TCP/IP environment, you must configure its IP address and subnet mask.
The IP address you assign to the print server must be on the same logical network as your host computers.
If it is not, you must correctly configure the subnet mask and the gateway address.
IP address
20
An IP address is a series of numbers that identifies each device connected to a network. An IP address
consists of four numbers separated by dots. Each number is between 0 and 254.
20
 For example in a small network, you would normally change the final number:
• 192.168.1.1
• 192.168.1.2
• 192.168.1.3
How the IP address is assigned to your print server:
20
If you have a DHCP/BOOTP/RARP server on your network, the print server will automatically obtain its IP
address from that server.
Note
On smaller networks, the DHCP server may also be the router.
If you do not have a DHCP/BOOTP/RARP server, the Automatic Private IP Addressing (APIPA) protocol will
automatically assign an IP address from the range 169.254.0.1 to 169.254.254.254. The subnet mask is
automatically set to 255.255.0.0 and the gateway address is set to 0.0.0.0.
By default, the APIPA protocol is enabled. To disable the APIPA protocol, use BRAdmin Light or Web Based
Management (web browser).
188
Network Terms and Information
Subnet mask
20
Subnet masks restrict network communication.
 For example, Computer 1 can communicate with Computer 2
• Computer 1
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
• Computer 2
IP Address: 192.168.1.3
Subnet Mask: 255.255.255.0
20
The 0 in the Subnet mask signifies that there is no limit to communication at this part of the address. In the
example above, this means that you can communicate with any device with an IP address that begins with
192.168.1.x. (where x is a number between 0 and 254).
Gateway (and router)
20
A gateway is a network point that acts as an entrance to another network and sends data transmitted via the
network to an exact destination. The router knows where to direct data that arrives at the gateway. If a
destination is located on an external network, the router transmits data to the external network. If your network
communicates with other networks, you may need to configure the Gateway IP address. If you do not know
the Gateway IP address, contact your network administrator.
189
Network Terms and Information
Wireless Network Terms and Concepts
20
Security Terms
20
Authentication and encryption
20
Most wireless networks use some kind of security settings. These security settings define the authentication
(how the device identifies itself to the network) and encryption (how the data is encrypted as it is sent on the
network). If you do not correctly specify these options when you are configuring your Brother wireless
printer, it will not be able to connect to the wireless network. Make sure you configure these options
carefully.
Authentication and Encryption methods for a personal wireless network
20
A personal wireless network is a small network, for example using your printer in a wireless network at home,
without IEEE 802.1x support.
To use your printer in an IEEE 802.1x supported wireless network, see Authentication and Encryption
methods for an enterprise wireless network on page 191.
Authentication methods
20
 Open system
Wireless devices are allowed to access the network without any authentication.
 Shared key
A secret pre-determined key is shared by all devices that will access the wireless network.
The Brother wireless printer uses a WEP key as the pre-determined key.
 WPA-PSK
Enables a Wi-Fi Protected Access Pre-shared key (WPA-PSK), which enables the Brother wireless printer
to associate with access points using TKIP for WPA-PSK.
 WPA2-PSK
Enables a Wi-Fi Protected Access Pre-shared key (WPA2-PSK), which enables the Brother wireless
printer to associate with access points using AES for WPA2-PSK (WPA-Personal).
 WPA/WPA2-PSK
Enables a Wireless Protected Access Pre-shared key (WPA-PSK/WPA2-PSK), which enables the Brother
wireless printer to associate with access points using TKIP for WPA-PSK or AES for WPA-PSK and
WPA2-PSK (WPA-Personal).
Encryption methods
20
 None
No encryption method is used.
 WEP
When using WEP (Wired Equivalent Privacy), the data is transmitted and received with a secure key.
190
20
Network Terms and Information
 TKIP
TKIP (Temporal Key Integrity Protocol) provides per-packet key mixing, a message integrity check and
rekeying mechanism.
 AES
Advanced Encryption Standard (AES) provides stronger data protection using a symmetric-key
encryption.
When [Communication Mode] is set to [Ad-hoc]
Authentication Method
Encryption Mode
Open System
None
20
WEP
When [Communication Mode] is set to [Infrastructure]
Authentication Method
Encryption Mode
Open System
None
WEP
Public Key Authentication
WEP
WPA/WPA2-PSK
TKIP+AES
Network key
20
 Open system/Shared key with WEP
This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format.
• 64 (40) bit ASCII:
Uses five text characters. For example, “WSLAN” (case-sensitive)
• 64 (40) bit hexadecimal:
Uses 10 digits of hexadecimal data. For example, “71f2234aba”
• 128 (104) bit ASCII:
Uses 13 text characters. For example, “Wirelesscomms” (case-sensitive)
• 128 (104) bit hexadecimal:
Uses 26 digits of hexadecimal data. For example, “71f2234ab56cd709e5412aa2ba”
 WPA/WPA2-PSK and TKIP with AES
Uses a Pre-Shared Key (PSK) that is eight or more characters in length, up to a maximum of 63
characters.
Authentication and Encryption methods for an enterprise wireless network
20
An enterprise wireless network is a large network with IEEE 802.1x support. If you configure your printer in
an IEEE 802.1x supported wireless network, you can use the following authentication and encryption
methods:
191
Network Terms and Information
Authentication methods
20
 LEAP (For wireless network)
Cisco LEAP (Light Extensible Authentication Protocol) has been developed by Cisco Systems, Inc. and
uses a user ID and password for authentication.
 EAP-FAST
EAP-FAST (Extensible Authentication Protocol-Flexible Authentication via Secured Tunnel) has been
developed by Cisco Systems, Inc. and uses a user ID and password for authentication, and symmetric key
algorithms to achieve a tunnelled authentication process.
The printer supports the following inner authentication methods:
• EAP-FAST/NONE
20
• EAP-FAST/MS-CHAPv2
• EAP-FAST/GTC
 PEAP
PEAP (Protected Extensible Authentication Protocol) has been developed by Microsoft Corporation, Cisco
Systems and RSA Security. PEAP creates an encrypted SSL (Secure Sockets Layer)/TLS (Transport
Layer Security) tunnel between a client and an authentication server, for sending a user ID and password.
PEAP provides mutual authentication between the server and the client.
The printer supports the following inner authentication methods:
• PEAP/MS-CHAPv2
• PEAP/GTC
 EAP-TTLS
EAP-TTLS (Extensible Authentication Protocol Tunnelled Transport Layer Security) has been developed
by Funk Software and Certicom. EAP-TTLS creates a similar encrypt SSL tunnel to PEAP, between a
client and an authentication server, for sending a user ID and password. EAP-TTLS provides mutual
authentication between the server and the client.
The printer supports the following inner authentication methods:
• EAP-TTLS/CHAP
• EAP-TTLS/MS-CHAP
• EAP-TTLS/MS-CHAPv2
• EAP-TTLS/PAP
 EAP-TLS
EAP-TLS (Extensible Authentication Protocol Transport Layer Security) requires digital certificate
authentication both at a client and an authentication server.
192
Network Terms and Information
Encryption methods
20
 TKIP
TKIP (Temporal Key Integrity Protocol) provides a per-packet key mixing a message integrity check and
rekeying mechanism.
 AES
Advanced Encryption Standard (AES) provides stronger data protection using a symmetric-key
encryption.
 CKIP
The original Key Integrity Protocol for LEAP by Cisco Systems, Inc.
20
When [Communication Mode] is set to [Infrastructure]
Authentication Method
Encryption Mode
LEAP
CKIP
EAP-FAST/NONE
TKIP+AES
EAP-FAST/MS-CHAPv2
TKIP+AES
EAP-FAST/GTC
TKIP+AES
PEAP/MS-CHAPv2
TKIP+AES
PEAP/GTC
TKIP+AES
EAP-TTLS/CHAP
TKIP+AES
EAP-TTLS/MS-CHAP
TKIP+AES
EAP-TTLS/MS-CHAPv2
TKIP+AES
EAP-TTLS/PAP
TKIP+AES
EAP-TLS
TKIP+AES
User ID and password
20
The following security methods support a user ID less than 64 characters and a password less than 32
characters in length:
 LEAP
 EAP-FAST
 PEAP
 EAP-TTLS
 EAP-TLS (For user ID)
193
21
List of Barcodes for the P-touch Template
Function
General Procedure for the P-touch Template Function
21
21
The general procedure for using the P-touch Template function is described below.
For more information on specifying the various settings, see Printing Labels Using P-touch Template
on page 69.
Before connecting the Barcode Scanner to this printer, make sure that the Barcode Scanner settings match
the settings in the P-touch Template Settings tool that is specified during preparation. For more information,
see Preparation on page 70.
a
b
c
d
e
Use P-touch Editor to create a template and then transfer it to the printer.
Connect the Barcode Scanner to the printer.
21
Scan the “P-touch template command” barcode to specify new settings or clear the previous settings.
Scan the “Basic settings” barcode to specify the number of copies.
Specify the appropriate settings (A, B, or C).
A. Standard Template Printing
21
1 Scan the “Preset template number” barcode.
B. Advanced Template Printing
21
1 Scan the “Select template” barcode, and then scan the barcodes under “For entering numbers”.
2 Scan the barcode whose data you want to use or copy.
3 Scan the “Begin printing” barcode.
C. Database Lookup Printing
21
1 Scan the “Select template” barcode, and then scan the barcodes under “For entering numbers”.
2 Scan the key barcode for the database data.
3 Scan the “Delimiter” barcode.
4 Scan the “Begin printing” barcode.
f
The specified label is printed.
194
List of Barcodes for the P-touch Template Function
List of Barcodes for Specifying Settings
21
For more information about using these barcodes for specifying the printer settings, see Printing Labels Using
P-touch Template on page 69.
Note
• When using the barcodes in this list, set “Trigger for P-touch Template Printing” and “Command Prefix
Character” to the factory settings in the P-touch Template Settings tool.
• Make sure you print the barcodes at a high resolution so that the barcode scanner can read them correctly
to print the labels you want.
 P-touch template command (initialise + begin specifying settings)
21
 Basic settings
Auto cut on
Half cut on
Chain printing on
Mirror printing on
Number of copies
21
21
21
21
Auto cut off
Half cut off
Chain printing off
Mirror printing off
21
21
21
21
21
195
List of Barcodes for the P-touch Template Function
 For entering numbers 1
1
3
5
21
21
21
2
4
6
21
21
21
21
7
9
00
21
21
8
0
21
21
21
 Preset template number
Preset template 1
Preset template 3
21
21
Preset template 2
Preset template 4
21
21
196
List of Barcodes for the P-touch Template Function
Preset template 5
Preset template 7
Preset template 9
21
21
21
Preset template 6
Preset template 8
Preset template 10
21
21
21
21
 Select template
 Number of serialised copies
^NN
 Delimiter
 Initialise template data
^ID
 Begin printing
1
These are used when specifying the number of copies printed and when selecting a template number.
Scan barcodes to specify a three-digit number, such as [0][0][7] or [0][1][5]. The setting is automatically applied when three digits have been
specified.
To change settings, scan the “Number of copies” barcode again when changing the number of copies or scan the “Select template” barcode again
when changing the template number, and then scan the barcodes for the new three-digit number.
197
22
Using the Battery Unit
(Optional:PA-BU-001)
22
Using the Battery Unit (Rechargeable Li-ion Battery included)
22
Charging the Battery Unit
Note
• Before use, you must charge the Battery Unit.
• To fully charge the Battery Unit, charge for approximately 2.5 hours.
a
b
Make sure the Battery Unit is installed in the printer.
Use the AC Adapter and AC Power Cord to connect the printer to an electrical socket.
For QL-810W, the Battery (
) LED lights in orange during charging, and it turns off when the Battery
Unit is fully charged.
For QL-820NWB, the Battery Power is shown on the LCD.
Note
If the Battery Unit is not fully charged and you use the printer to print, feed, or perform another operation,
the Battery Unit temporarily stops charging, and continues automatically after the operation is completed.
198
22
Using the Battery Unit (Optional:PA-BU-001)
Stopping Battery Unit Charging
To stop charging the Battery Unit, disconnect the AC Adapter.
Notes on Using the Battery Unit
• Before use, fully charge the Battery Unit. Do not use it until it is fully charged.
• Charge the Battery Unit in environments between 50°F and 95°F (10°C and 35°C), otherwise the Battery
Unit will not charge. If the charging stops because the environment temperature is too low or too high,
place the printer in the environment between 50°F and 95°F (10°C and 35°C) and try charging again.
• If the printer is used to print, feed, or perform another operation when both the battery is installed and
the AC Adapter is connected, the charging may stop even if the battery is not fully charged. When the
operation to the printer stops, the battery continue to charge.
• For QL-820NWB, the condition of Battery Unit can be checked from the LCD.
Battery Unit Characteristics
To ensure the best performance and longest life from the Battery Unit:
22
• Do not use or store the Battery Unit in a location exposed to extreme high or low temperatures as it may
discharge more quickly. This may happen when using a Battery Unit with a high charge (90% charged
or more) in a location exposed to high temperatures.
• Remove the Battery Unit when storing the printer for a long period of time.
• Store a Battery Unit with a less than 50% charge in a cool dry place out of direct sunlight.
• Recharge the Battery Unit every six months if it is stored for a long period of time.
• If you touch a part of the printer while the Battery Unit is charging, that part of the printer may feel warm.
This is normal, and the printer may be used safely; however, if the printer becomes extremely hot,
discontinue use and allow to cool.
199
Using the Battery Unit (Optional:PA-BU-001)
Product Specifications
Rechargeable Li-ion Battery Unit
22
22
Size: approx. 125 mm (W) x 197 mm (D) x 69 mm (H)
Weight: approx. 0.59 kg
Voltage: 14.4 V
Capacity: 1750 mAh
Charging/discharging cycle: approx. 300 times
Charging time: approx. 2.5 hours
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Using the Brother Barcode Scanner
(Optional: PA-BR-001) (QL-820NWB only)
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P-touch template mode provides operations for inserting data into text and barcode objects in a downloaded
template from a Barcode Scanner to the connected printer.
Because the Brother Barcode Scanner (optional: PA-BR-001) has been set according to the [P-touch
Template Settings] in the Printer Setting Tool, you can quickly use this Barcode Scanner without changing its
settings.
For information about using the Brother Barcode Scanner, see the instruction manual included with the
Barcode Scanner.
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