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LaCie Big Disk User’s Manual
How to Use This Manual
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How to Use This Manual
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LaCie Big Disk User’s Manual
Page 1
Foreword
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Copyrights
Copyright © 2003 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior
written consent of LaCie.
Trademarks
Apple, Mac, Macintosh and FireWire are registered trademarks of Apple Computer, Inc. Microsoft, Windows 98, Windows
98 SE, Windows 2000, Windows Millennium Edition and Windows XP are registered trademarks of Microsoft Corporation.
Sony and iLink are registered trademarks of Sony Electronics. Other trademarks mentioned in this manual are the property of
their respective owners.
Changes
The material in this document is for information only and subject to change without notice. While reasonable efforts have
been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such
revisions and changes.
FCC Statement:
Warning! Modifications not authorized by the manufacturer may void the user’s authority to operate this device.
NOTE: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his own expense.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference
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LaCie Big Disk User’s Manual
Foreword
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Canada Compliance Statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Manufacturer’s Declaration for CE Certification
We, LaCie, solemnly declare that this product conforms to the following European standards:
Class B EN60950, EN55022, EN50082-1, EN61000-3-2
With reference to the following conditions:
73/23/EEC Low Voltage Directive
89/336/EEC EMC Directive
page 2
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LaCie Big Disk User’s Manual
Health and Safety Precautions
page 3
Health And Safety Precautions
Only qualified persons are authorized to carry out maintenance on this device.
• Read this User's Guide carefully, and follow the correct procedure when setting up the device.
• Do not open your hard drive or attempt to disassemble or modify it. Never insert any metallic object into the drive to avoid
any risk of electrical shock, fire, short-circuiting or dangerous emissions. Your hard drive contains no user-serviceable parts. If
it appears to be malfunctioning, have it inspected by a qualified LaCie Technical Support representative.
• Never expose your device to rain, or use it near water, or in damp or wet conditions. Never place objects containing liquids on the drive, as they may spill into its openings. Doing so increases the risk of electrical shock, short-circuiting, fire or
personal injury.
General Use Precautions:
• Do not expose the hard drive to temperatures outside the range of 5° C to 45° C (41° F to 104° F). Doing so may damage
the drive or disfigure its casing. Avoid placing your drive near a source of heat or exposing it to sunlight (even through a window). Inversely, placing your drive in an environment that is too cold or humid may damage the unit.
• Always unplug the hard drive from the electrical outlet if there is a risk of lightning or if it will be unused for an extended
period of time. Otherwise, there is an increased risk of electrical shock, short-circuiting or fire.
• Use only the power supply shipped with the device.
• Do not use the hard drive near other electrical appliances such as televisions, radios or speakers. Doing so may cause interference which will adversely affect the operation of the other products.
• Do not place the drive near sources of magnetic interference, such as computer displays, televisions or speakers. Magnetic
interference can affect the operation and stability of your hard drive.
• Do not place heavy objects on top of the drive or use excessive force on it.
• Never use excessive force on your drive. If you detect a problem, consult the "Troubleshooting" section in this manual.
• Protect your hard drive from excessive exposure to dust during use or storage. Dust can build up inside the device, increasing the risk of damage or malfunction.
• Never use benzene, paint thinners, detergent or other chemical products to clean the outside of the drive. Such products will
disfigure and discolor the casing. Instead, use a soft, dry cloth to wipe the device.
Warning! The drive's warranty may be void as a result of the failure to respect the precautions listed above.
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LaCie Big Disk User’s Manual
Health And Safety Precautions
1. Introduction
1.1. Icons Used in This Manual
1.2. What Is FireWire?
1.3. What Is USB 2.0?
1.4. LaCie Storage Utilities Software
2. Getting To Know Your LaCie Big Disk
2.1. Minimum System Requirements
2.2. LaCie Big Disk – Views
2.3. FireWire Cables And Connectors
2.4. USB 2.0 Cables And Connectors
3. Setting Up Your LaCie Big Disk
3.1. Connecting The Power Supply
3.2. Installing Your LaCie Big Disk
3.2.1. FireWire 800/IEEE 1394b
3.2.1.1. Mac OS 10.2.4 And higher
3.2.1.2. Windows 2000 And Windows XP
3.2.2. FireWire 400/IEEE 1394
3.2.2.1. Mac OS 10.x
3.2.2.2. Mac OS 9.x
3.2.2.3. Windows 98SE, Windows Me, Windows 2000 and Windows XP
3.2.3. USB 2.0
3.2.3.1. Mac OS 10.x
3.2.3.2. Mac OS 9.x
3.2.3.3. Windows Me, Windows 2000 and Windows XP
3.3. Installing Multiple FireWire Peripherals
3.4. Installing Multiple USB Peripherals
3.5. Disconnecting Your LaCie Big Disk
3.6. Switching Between USB 2.0 & FireWire
3.7. Attaching The Drive Stand
4. Formatting And Partitioning Your LaCie Big Disk
4.1. Mac Users
4.1.1. Formatting And Partitioning Using Mac OS 10.x
4.2. Windows Users
4.2.1. Formatting And Partitioning Using Windows 2000 And Windows XP
4.2.2. Formatting And Partitioning Using Windows 98SE And Windows Me
Table of Contents
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3
6
6
7
7
8
9
9
10
11
11
12
12
12
12
12
13
13
13
14
15
15
15
16
17
17
17
18
18
19
20
20
20
21
21
23
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LaCie Big Disk User’s Manual
5. Technical Information
5.1. User Advice When Using FireWire
5.2. User Advice When Using USB 2.0
5.3. Data Transfers
5.4. Available Storage Capacity
5.5. FAT 32 vs. NTFS
5.6. Mac OS Standard vs. Mac OS Extended
5.7. USB 2.0 vs. FireWire 400 vs. FireWire 800
6. Troubleshooting
7. Contacting Customer Service
7.1. Warranty
8. Appendix 1 – FireWire Questions And Answers
9. Appendix 2 – USB Questions And Answers
10. Glossary
Table of Contents
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24
24
24
25
26
26
27
27
29
34
36
37
40
42
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Introduction
LaCie Big Disk User’s Manual
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1. Introduction
Congratulations on the purchase of your new LaCie Big Disk. This hard drive system will give you a unique combination of
compatibility and convenience, as well as generous storage capacity. LaCie’s Big Disk is ideally suited for a wide range of
high-end, high-traffic environments, including: servers, workstations, video/audio editing and database management. For
even greater flexibility, your LaCie external U&I (one USB 2.0 port and two FireWire 800/IEEE 1394b ports) hard drive system is also cross-platform, which enables you to use it on both Macs and PCs.
The LaCie Big Disk was designed to allow you to use your desk-space efficiently – included with your LaCie Big Disk is a drive
stand, so you can stand the drive vertically, freeing up even more valuable space. Engineered to be rack mountable, you can
quickly and easily integrate the LaCie drive into your standard 19-inch computer equipment racks using the LaCie rackmount
kit (sold separately).
With all it can do for you, we’re confident that your LaCie Big Disk will quickly become an important tool in your day-to-day
business and personal computing.
This manual will help you to:
• Install your new device properly
• Get your drive up and running
• Quickly learn how to operate it
1.1. Icons Used In This Manual
Italicized paragraphs feature an icon describing the type of information being given.
Important Note
Technical Information or News
Warning! (This icon indicates potential hazard).
Precautions
Always follow the basic precautions to use your LaCie Big Disk safely and correctly. Respecting these guidelines will help to
avoid the possibility of personal injury to yourself or others, as well as to prevent damage to your device and other computer
equipment. For a complete list of precautions, please see Health And Safety Precautions.
Warranty
LaCie accepts no liability for any loss of data during the use of this device, or for any of the problems caused as a result.
Under no circumstances does LaCie guarantee the reliability of the hard drive.
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Introduction
LaCie Big Disk User’s Manual
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Manual Updates
LaCie is constantly striving to give you the most up-to-date, comprehensive User’s Manuals available on the market. It is our
goal to provide you with a friendly, easy-to-use format that will help you quickly install and utilize the many functions of your
new device.
If your manual does not reflect the configurations of the product that you purchased, please check our Web site
(www.lacie.com) for the most current version available, on the page of the product you purchased.
1.2. What Is FireWire?
FireWire, also known as IEEE 1394, is a high-speed serial input/output technology for connecting peripheral devices to a
computer or to each other, and FireWire 800 is the implementation of the new IEEE 1394b standard. Pushing the speed barrier to new limits, FireWire 800 offers increased bandwidth and extended cabling distance between devices. FireWire 800 is
ideal for bandwidth-intensive applications, such as audio, video and graphics. Benefits of FireWire 800 include:
• Resourceful architecture: FireWire 800 reduces delays in arbitration and signal distortion, and increases throughput.
• Hot-pluggable: devices can be added and removed while the bus is active.
• Backwards compatibility: adapter cables allow FireWire 400 devices to operate under the FireWire 800 port.
• Isochronous data delivery: no dropped frames – FireWire 800 supports real-time data delivery.
• Flexible: up to 63 devices can be connected on a single bus.
Please see Appendix 1 – FireWire Questions And Answers for a more detailed discussion of FireWire’s uses and capabilities.
FireWire Icons
Theses icons will help you easily identify the FireWire interface. They appear on FireWire cables, and next to the FireWire
port connectors on certain computers.
FireWire icon
iLink icon
DV icon
1.3. What Is USB 2.0?
The new USB 2.0 standard provides higher bandwidth for high-speed peripherals such as external hard drives, high-speed
scanners, CD-RW and DVD drives. USB 2.0 delivers transfer rates of 480Mb/s, while conveniently maintaining backward
compatibility with USB 1.1 devices.
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Introduction
LaCie Big Disk User’s Manual
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USB 2.0 can still be used to connect lower-speed USB 1.1 ports and devices like digital cameras, scanners, modems, keyboards, mice, joysticks and printers. In the USB 2.0 system, existing USB peripherals do not have to be upgraded, and lowerspeed devices will not require additional performance, instead operating as USB 1.1 devices.
Please see Appendix 2 – USB Questions And Answers for a more detailed discussion of USB’s uses and capabilities.
USB Icons
These icons will help you easily identify the USB interfaces. They appear on USB cables and next to the USB port connectors
on certain computers.
USB 1.1 icon
USB 2.0 icon
1.4. LaCie Storage Utilities Software
The LaCie Storage Utilities CD is a hybrid CD-ROM that has the Mac version, Silverlining Pro and SilverKeeper, and the PC
version, Silverlining 98, on the same CD. Mac users will be able to only view and use the Mac portion, and PC users will be
able to only view and use the PC version.
Mac Users Using Mac OS 9.x
Please see the Silverlining and SilverKeeper manuals for instructions on how to use this software. The manuals are located on
your LaCie Storage Utilities CD in PDF format.
Mac Users Using Mac OS 10.x
Use the formatting and partitioning capabilities in the Apple Disk Utility. Please refer to 4.1.1. Formatting And Partitioning
Using Mac OS 10.x for more information.
Please see the SilverKeeper manual for instructions on how to use this software. The manual is located on your LaCie Storage
Utilities CD in PDF format.
PC Users Using Windows 2000 and Windows XP
Use the formatting and partitioning capabilities that are included with your operating system. Please see 4.2.1. Formatting
And Partitioning Using Windows 2000 And Windows XP for more details.
PC Users Using Windows 98 Second Edition (SE) and Windows Me
You have the option of using Silverlining 98, included with your drive, or using the formatting and partitioning capabilities in
your operating system. Please see 4.2.2. Formatting And Partitioning Using Windows 98SE And Windows Me for more
details.
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Getting To Know Your LaCie Big Disk
LaCie Big Disk User’s Manual
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2. Getting To Know Your LaCie Big Disk
What can your external hard drive system do?
• Store and exchange data between several computers.
• Back up your computers’ internal hard drive.
• Store files created by your various applications.
2.1. Minimum System Requirements
FireWire 800
FireWire 400
Hardware Requirements for FireWire 800:
• Mac: G4 with a FireWire 800/IEEE 1394b interface card
• PC: Pentium III or higher compatible processor,
with a FireWire 800/IEEE 1394b interface card
• 128MB RAM or higher
Hardware Requirements for FireWire 400:
• Mac: G3 or greater, with FireWire 400/IEEE 1394a interface card
• PC: Pentium II or higher -compatible processor, with a FireWire/IEEE
1394/iLink interface card (SBP-2 compatible) that supports mass storage devices.
• 64MB RAM or greater
System Requirements for FireWire 800:
• Mac OS 10.2.4 or higher
• Windows 2000 and Windows XP
Important Note: If you only have a 4-pin connector on your
FireWire 400 interface card, you will need to purchase a 4-to6 pin FireWire cable.
System Requirements for FireWire 400:
• Mac OS 9.x (Apple FireWire support 2.3.3 and greater) and 10.x
• Windows 98 SE, Windows Me, Windows 2000 and Windows XP
USB 2.0
Hardware Requirements for USB:
• Mac: G3 or greater, with USB 2.0 or 1.1 interface card
• PC: Pentium II or higher -compatible processor, with a USB 2.0 or 1.1 card
• 32MB RAM or greater
System Requirements for USB:
• Mac OS 9.x and 10.x (Apple USB support 1.3.5 and greater)
• Windows 2000, Windows Me and Windows XP
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Getting To Know Your LaCie Big Disk
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2.2. LaCie Big Disk - Views
Front View
1 – On/Off Button / Power LED/Activity LED
Push the button to power the drive on. The LED remains lit to show
that the drive is on, and blinks to indicate drive activity.
1
Back View
1 – Power Supply Connector
This is where you plug in the AC adapter supplied with the
drive. See section 3.1. Connecting The Power Supply for more
information.
2 – FireWire and USB 2.0 Connectors
5
5
This is where you plug in the FireWire or USB cables furnished with the drive. See section 3.2. Installing Your LaCie
Big Disk for more information.
3 – Ventilation Outlet
4
2
1
3
2
Helps to keep your drive cool during operation. Be sure not to
block this opening when using your drive.
4 – Lock Slot
This slot is used to connect an anti-theft system, such as the
LaCie Security Lock, for maximum protection. Refer to your anti-theft system documentation for details on how to connect the
lock.
5 – Rackmount Grooves
Used for mounting the drive’s stand (see the 3.7. Attaching The Drive Stand section for instructions), and for mounting your
drive with the rackmount kit (sold separately).
6 – Serial Number Sticker
This is where you will find your LaCie drive's serial number. Write down the serial number and keep it in a safe place,
because you will need to provide the number in the event you have to call LaCie Technical Support for any reason in regards
to the drive’s performance. The serial number would also come in handy if your drive is lost or stolen.
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Getting To Know Your LaCie Big Disk
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Side View
1 – Rackmount Grooves
Used for mounting the drive’s stand (see the 3.7. Attaching The Drive
Stand section for instructions), and for mounting your drive with the
rackmount kit (sold separately).
1
2.3. FireWire Cables And Connectors
9-pin to 9-pin Cable
There are three types of FireWire 800 cables on the market: 9to-9-pin, 9-to-6-pin, and 9-to-4-pin. FireWire 800 ports are 9pin, and FireWire 400 ports are 6-pin or 4-pin. The 9-to-9-pin
cable, which use beta connectors (and is also known as the
beta to beta cable), is used to connect a FireWire 800
equipped device to a FireWire 800 port. The 9-to-6-pin and 9to-4-pin cables, called bilingual connectors, are used to connect
FireWire 800 ports to FireWire 400 ports. Most FireWireequipped laptop computers feature 4-pin FireWire connectors,
so to connect your LaCie drive to a laptop, you will need to
purchase a 9-to-4-pin cable.
9-pin to 6-pin Cable
Important Note: If the cable supplied with the LaCie drive does not meet your requirements, please contact your
computer supply specialist.
2.4. USB Cables And Connectors
Your LaCie drive is shipped with a USB 2.0-certified USB cable, to ensure maximum data
transfer performance when connected to a USB 2.0 port. The cable will also work when connected to a USB 1.1 port, but drive performance will be limited to USB 1.1 transfer rates.
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LaCie Big Disk User’s Manual
Setting Up Your LaCie Big Disk
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3. Setting Up Your LaCie Big Disk
3.1. Connecting The Power Supply
To operate the drive, you must use the AC adapter supplied with it.
Warning! Use only the AC adapter supplied with your LaCie drive. Using any other power cable may cause damage to the device and void your warranty.
Important Note: You may use your LaCie drive when in a foreign country, thanks to its auto-switching 100-240 Volt
power supply. To be able to use this feature, you may need to purchase an appropriate adapter. Consult LaCie
Technical Support for assistance in choosing the right adapter. LaCie accepts no responsibility for any damage to the
drive resulting from the use of an inappropriate adapter. Using an adapter other than one authorized by LaCie will
void your warranty.
Connecting The AC Adapter To The Drive
1) Insert the round, four-pin metallic plug of the AC cable into the power input located at the rear of the drive.
2) Connect the wall-side plug to a power socket.
Disconnecting The AC Adapter From The Drive
1) Turn the drive off and wait for it to spin down (+/- 10 sec.).
2) Hold the drive steady with one hand, then remove the plug from the connector.
Warning! Always remove the AC adapter before transporting your LaCie drive. Failure to remove the adapter may
result in damage to your drive and will void your warranty.
3.2. Installing Your LaCie Big Disk
There are three interface connectivity options when connecting your LaCie Big Disk to your computer: FireWire 800, FireWire
and USB 2.0. The installation steps below follow the connectivity options for each of the specific interfaces.
3.2.1. FireWire 800/IEEE 1394b
3.2.1.1. Mac OS 10.2.4 And Higher
1) After following the steps in 3.1. Connecting The Power Supply, power on the drive by pressing the On/Off button on the
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Setting Up Your LaCie Big Disk
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front of the drive.
2) Connect the 9-pin end of the FireWire 800 cable into the FireWire 800 port on the back of the LaCie Big Disk.
3) Connect the other end of the 9-pin FireWire 800 cable into an available FireWire 800 port on your computer.
4) Your LaCie Big Disk will now be ready for use. You can then use the formatting and partitioning capabilities in the Apple
Disk Utility to configure your hard drive system. Please refer to 4.1.1. Formatting And Partitioning Using Mac OS 10.x for
more information.
3.2.1.2. Windows 2000 And Windows XP
After the first connection of a FireWire 800-based peripheral, Windows detects the drive, and will install it automatically as a
new peripheral, even if you have previously installed it on another port on the same FireWire bus. Let Windows install the
FireWire 800 drivers of your LaCie drive.
1) After following the steps in 3.1. Connecting The Power Supply, power on the drive by pressing the On/Off button on the
front of the drive.
2) Connect the 9-pin end of the FireWire 800 cable into the FireWire 800 port on the back of the LaCie Big Disk.
3) Connect the other end of the 9-pin FireWire 800 cable into an available FireWire 800 port on your computer.
4) Your LaCie Big Disk will now be ready for use. Now you will be able to format and partition the drive to suit your needs.
Please see 4.2.1. Formatting And Partitioning Using Windows 2000 And Windows XP for more information.
3.2.2. FireWire 400/IEEE 1394
3.2.2.1. Mac OS 10.x
1) After following the steps in 3.1. Connecting The Power Supply, power on the drive by pressing the On/Off button on the
front of the drive.
2) Connect the 9-pin end of the FireWire bilingual cable into the FireWire 800 port on the back of the LaCie Big Disk.
3) Connect the 6-pin end of the FireWire bilingual cable into an available FireWire 400 port on your computer.
4) Your LaCie Big Disk will now be ready for use. You can then use the formatting and partitioning capabilities in the Apple
Disk Utility to configure your hard drive system. Please refer to 4.1.1. Formatting And Partitioning Using Mac OS 10.x for
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more information.
3.2.2.2. Mac OS 9.x
To use your new LaCie Big Disk, first install the necessary driver software.
Silverlining Pro Installation
1) Insert the LaCie Storage Utilities CD in your computer’s internal CD/DVD drive.
2) Open the CD icon and double-click on LaCie Installer.
3) The Silverlining Utilities screen appears. Click on Continue.
4) The About to Install screen appears. Read the following information and click on Continue.
5) The License Agreement screen appears. Click on Agree.
6) The Installation screen appears.
7) Check the Silverlining Pro and FireWire Support boxes.
8) Click on Install.
9) A message appears to confirm that the installation was successful.
10) Click on Restart to use your FireWire peripheral immediately.
Hardware Installation
1) After following the steps in 3.1. Connecting The Power Supply, power on the drive by pressing the On/Off button on the
front of the drive.
2) Connect the 9-pin end of the FireWire bilingual cable into the FireWire 800 port on the back of the LaCie Big Disk.
3) Connect the 6-pin end of the FireWire bilingual cable into an available FireWire 400 port on your computer.
4) Your LaCie Big Disk will now be ready for use. You can then use the formatting and partitioning capabilities in Silverlining
Pro to configure your hard drive system. Please refer to the Silverlining Pro documentation on the LaCie Storage Utilities CDROM for more information.
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3.2.2.3. Windows 98 SE, Windows Me, Windows 2000 And Windows XP
After the first connection of a FireWire-based peripheral, Windows detects the drive, and will install it automatically as a new
peripheral, even if you have previously installed it on another port on the same FireWire bus. Let Windows install the
FireWire drivers of your LaCie drive.
Hardware Installation
To install your LaCie Big Disk using a Windows 98 SE, Windows Me, Windows 2000 and Windows XP system, please follow
these procedures:
1) After following the steps in 3.1. Connecting The Power Supply, power on the drive by pressing the On/Off button on the
front of the drive.
2) Connect the 9-pin end of the FireWire bilingual cable into the FireWire 800 port on the back of the LaCie Big Disk.
3) Connect the 6-pin end of the FireWire bilingual cable into an available FireWire 400 port on your computer.
4) Your LaCie Big Disk will now be ready for use. Now you will be able to format and partition the drive to suit your needs.
Please see 4.2.1. Formatting And Partitioning Using Windows 2000 And Windows XP and 4.2.2. Formatting And
Partitioning Using Windows 98SE And Windows Me for more information.
3.2.3. USB 2.0
3.2.3.1. Mac OS 10.x
1) After following the steps in 3.1. Connecting The Power Supply, power on the drive by pressing the On/Off button on the
front of the drive.
2) Connect the USB 2.0 cable into the USB 2.0 port on the back of the LaCie Big Disk.
3) Connect the other end of the USB 2.0 cable into an available USB port on your computer.
Important Note: At the time of publication (March, 2003), Apple does not incorporate a native USB 2.0 host interface. To achieve USB 2.0 speeds, you will need to purchase a third-party USB 2.0 host interface PCI card.
Otherwise, you will be limited to USB 1.1 speeds.
4) Your LaCie Big Disk will now be ready for use. You can then use the formatting and partitioning capabilities in the Apple
Disk Utility to configure your hard drive system. Please refer to 4.1.1. Formatting And Partitioning Using Mac OS 10.x for
more information.
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Setting Up Your LaCie Big Disk
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3.2.3.2. Mac OS 9.x
To use your new LaCie Big Disk, first install the necessary driver software.
Silverlining Pro Installation
1) Insert the LaCie Storage Utilities CD in your computer’s internal CD/DVD drive.
2) Open the CD icon and double-click on LaCie Installer.
3) The Silverlining Utilities screen appears. Click on Continue.
4) The About to Install screen appears. Read the following information and click on Continue.
5) The License Agreement screen appears. Click on Agree.
6) The Installation screen appears.
7) Check the Silverlining Pro and USB Support boxes.
8) Click on Install.
9) A message appears to confirm that the installation was successful.
10) Click on Restart to use your USB peripheral immediately.
Hardware Installation
1) After following the steps in 3.1. Connecting The Power Supply, power on the drive by pressing the On/Off button on the
front of the drive.
2) Connect the USB 2.0 cable into the USB 2.0 port on the back of the LaCie Big Disk.
3) Connect the other end of the USB 2.0 cable into an available USB port on your computer.
Important Note: At the time of publication (March, 2003), Apple does not incorporate a native USB 2.0 host interface. To achieve USB 2.0 speeds, you will need to purchase a third-party USB 2.0 host interface PCI card.
Otherwise, you will be limited to USB 1.1 speeds.
4) Your LaCie Big Disk will now be ready for use. You can then use the formatting and partitioning capabilities in Silverlining
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Pro to configure your hard drive system. Please refer to the Silverlining Pro documentation on the LaCie Storage Utilities CDROM for more information.
3.2.3.3. Windows Me, Windows 2000 And Windows XP
Before connecting your LaCie Big Disk via the USB 2.0 port, you will need to install the necessary drivers, located on the
LaCie Storage Utilities CD-ROM, under the USB 2.0 Drivers folder.
Hardware Installation
To install your LaCie Big Disk using a Windows Me, Windows 2000 and Windows XP system, please follow these procedures:
1) After following the steps in 3.1. Connecting The Power Supply, power on the drive by pressing the On/Off button on the
front of the drive.
2) Connect the USB 2.0 cable into the USB 2.0 port on the back of the LaCie Big Disk.
3) Connect the other end of the USB 2.0 cable into an available USB port on your computer.
4) Your LaCie Big Disk will now be ready for use. Now you will be able to format and partition the drive to suit your needs.
Please see 4.2.1. Formatting And Partitioning Using Windows 2000 And Windows XP and 4.2.2. Formatting And
Partitioning Using Windows 98SE And Windows Me for more information.
3.3. Installing Multiple FireWire Peripherals
FireWire 400 and FireWire 800 allow for the connection of up to 63 devices on the bus, with a maximum of 16 devices on
one branch. FireWire 400 and FireWire 800 devices can be connected on a chain and do not necessarily need a hub.
Simply connect the first peripheral to a FireWire 400 or FireWire 800 port on your computer. Connect the second peripheral
to the other FireWire 400 or FireWire 800 port on the first drive etc., using the cables provided with your drives.
FireWire 800 devices can be chained together with the original FireWire 400 standard (provided the correct cables are
used), but transfer rates will be limited to the original FireWire 400 speeds.
3.4. Installing Multiple USB Peripherals
Technically, you can connect up to 127 individual USB peripherals at one time. However, you probably will not use more than
6 to 8 peripherals on your USB system. Most computers only have two USB ports, so you would need a hub to connect more
than two peripheral drives. The hub regenerates the signals, generally providing between 4 to 7 connections. To add even
more drives, connect a new hub to a connector of the original hub, creating a new series of peripherals, etc. But the hub
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slows down the transfer rate by lengthening the path of the signal. To optimize performance, connect your drive directly to
one of the built-in ports in your computer.
3.5. Disconnecting Your LaCie Big Disk
FireWire external devices feature “plug & play” connection. This means that your drive can be connected and disconnected
while the computer is running. To prevent failures, it is important you follow these steps when disconnecting your FireWire
peripheral device.
Warning! Do not disconnect the USB or FireWire cable when the drive is reading or writing. Disconnecting while
the drive is operating could cause the loss of data. Make sure that your drive is not reading or writing and that the
activity LED is off before disconnecting the USB or FireWire cable.
3.5.1. Mac Users
You must unmount the hard drive system before disconnecting it or powering it down. Either:
• Drag the hard drive icon to the trash.
• Launch Silverlining Pro, highlight the hard drive and select “Unmount.”
The drive can now be disconnected.
3.5.2. Windows Users
1) From the System Tray (located in the lower right-hand side of your screen), click on the Eject icon (a small green arrow
over a hardware image).
2) A message will appear, detailing the devices that the Eject icon controls, i.e. “Safely remove…” Click on this prompt.
3) You will then be given the following message: “Safe to Remove Hardware” (or similar). It is now safe to disconnect the
device.
3.6. Switching Between USB2.0 And FireWire Connections
USB 2.0, FireWire 400 and FireWire 800 are “hot-pluggable,” meaning that you can connect a drive to a USB or FireWire
port on your computer even when the computer is running. However, there are important steps to follow for your drive to
function properly. When changing from a USB 2.0 connection to a FireWire 400 or FireWire 800 connection (and vice
versa), follow these steps:
1) Follow the steps in section 3.5 Disconnecting Your LaCie Big Disk to unmount the drive.
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2) Disconnect the USB or FireWire cable.
3) Connect either the USB or FireWire cable.
After switching between interfaces, you may need to quit the application that you were using to access the drive and then
reboot the program. The drive should then be visible and accessible.
3.7. Attaching The Drive Stand
You can use your LaCie drive in its upright position after installing the drive stand.
1) Using the hex key (provided with the drive stand kit), loosen the two screws on the bottom of the foot plate (do not remove
the screws) to create a degree of separation between the foot plate and the two rails.
2) From the rear of the drive, separate the two rails and slide the larger stand rail into the side groove of your LaCie drive as
shown below:
3) Slide the stand forward until its rail touches the front of the drive.
4) Tighten the two socket screws from the underside of the stand, using the hex
key, until the stand is firmly in place.
5) When the stand is mounted, your drive should look like this:
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4. Formatting And Partitioning Your LaCie Big Disk
Once you have set-up your LaCie Big Disk, you can reformat or partition it to suit your needs.
4.1. Mac Users
• Mac OS 8.6 and 9.x – Install and use LaCie Silverlining Pro, which is included with your drive.
• Mac OS 10.x – Use the Apple Disk Utility application, which is native to the operating system.
For instructions on installing and using Silverlining Pro, please refer to the Silverlining manual, located on your LaCie Storage
Utilities CD, in PDF format.
For instructions on using the Mac OS 10.x Apple Disk Utility application, please refer to the section below.
4.1.1. Formatting And Partitioning Using Mac OS 10.x
Warning! Following these steps will erase anything that is on the hard drive. Therefore, if you have information that
you want to protect or continue to use, backup this information before performing these steps.
1) Connect the drive to the computer via the FireWire or USB port.
2) Once the drive mounts onto the desktop, go to the Menu Bar, and open Go.
3) From the Go menu, click on Applications.
4) In the Applications menu, open the Utilities folder, and then double-click Disc Utility from the Utilities folder.
5) The Disc Utility window will open. In the left side of the window will be a list of the available hard disk drives. You should
see a volume that represents your internal hard drive, and one that reads LaCie.
6) Select the LaCie drive, and then click on the Partition tab.
7) From the Volume Scheme: button, choose the number of partitions you want to divide the drive into by clicking on the pull
down menu starting with Current (Mac OS 10.x gives you the option of dividing the drive into at most 8 partitions). You can
customize the size of the partitions by using the slide bar between the partitions in the Volume Scheme: area.
8) In the Volume Information section, create a name for each partition, choose the volume format (Mac OS Extended, Mac
OS Standard or UNIX File System) and the volume size.
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Important Note: Please refer to Chapter 5. Technical Information, section 5.6. Mac OS Standard vs. Mac OS
Extended, for a more detailed discussion on the differences between the two systems.
Important Note: Apple recommends that unless you have a specific reason to use the UNIX File System (UFS), you
should use the Mac OS Extended format since it provides a more familiar experience to Macintosh users.
9) In the Options section, click the Install Mac OS 9 Disk Drivers box if you plan on sharing the drive between the Mac OS
9.x and Mac OS 10.x.
10) Once you have finalized the volume format, number of partitions, size and options, click OK. The following message will
appear: “Warning! Saving the new volume will erase all existing volumes. This can NOT be undone. Are you sure you want
to do that?” Click Partition to continue.
11) Mac OS 10.x will automatically setup the disk with the partitions and volume format you selected, and your new drive
will be available for use.
4.2. Windows Users
• Windows 98 SE and Me – Install and use LaCie Silverlining 98, which is included with your drive.
• Windows 2000 and XP – Use the Disk Management Utility, which is native to the operating system.
For instructions on installing and using Silverlining 98, please refer to the Silverlining manual, located on your LaCie Storage
Utilities CD, in PDF format.
4.2.1. Formatting And Partitioning Using Windows 2000 And Windows XP
The process of formatting and partitioning a drive on a computer running Windows 2000 or Windows XP consists of two
steps: (1) installing a signature on the drive, and (2) partitioning/formatting the drive. These steps will erase anything that is
on the disk.
1) Connect the drive to the computer via the FireWire or USB port.
2) Right-click My Computer and click Manage.
3) From the Computer Management window, select Disk Management (located below the Storage group).
4) If this is the first time the drive is being formatted, Windows 2000 will launch the Write Signature Wizard (Write Initialize
Wizard in Windows XP). Click Next.
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5) Windows will list the new drive(s) attached. If you are formatting a single drive, only one drive should be visible. Select the
checkbox next to the drive and click Next.
6) Click Finish to exit the Wizard.
7) Now, with the disk management window open, a new drive will be visible. Right-click on the available space and select
Create Partition...
8) This will bring up the Create Partition Wizard. Click Next.
9) Select Primary Partition. Click Next.
10). Here you must specify partition size. It is recommended that you leave the partition set to the maximum available size,
unless you want multiple partitions on the same drive. Click Next.
11) Select Assign drive letter and select the desired letter for the drive. Click Next.
12) Select Format this partition… and then select a file system:
FAT32
FAT32 is a file system that is compatible with Windows 98 SE, Windows Me, Windows 2000 and Windows XP; however, it
has limitations. In Windows 2000 and Windows XP, you will not be able to create a partition greater than 32GB.
NTFS
NTFS is a newer file system that is compatible only with Windows NT, Windows 2000 and Windows XP. It has fewer limitations than FAT 32 and will enable a partition to be created that is larger than 32GB.
Important Note: Please refer to Chapter 5. Technical Information, under section, 5.5. FAT 32 vs. NTFS, for a more
detailed discussion on the differences between the two systems.
13) Click Next.
14) Click Finish.
15) Disk Management will create the partition and begin formatting the drive. Once completed, close Disk Management and
your new drive will be ready to use.
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4.2.2. Formatting And Partitioning Using Windows 98 SE And Windows Me
Important Note: If you want to create a new partition and format the drive, you should install and use Silverlining
98. For complete instructions on how to use Silverlining 98, please refer to the User’s Manual included in PDF format on the LaCie Storage Utilities CD-ROM.
Warning! Users utilizing Windows 98 SE or Windows Me should only follow these steps if a partition has already
been created and you want to format the drive again.
If you wish to utilize the native disc utilities programs on Windows 98 SE or Windows Me, the drive needs to be assigned a
letter, and then formatted. Be sure to start this process with the drive disconnected.
1) Right-click My Computer. Select Properties.
2) Click the Device Manager tab.
3) Ensure that View devices by type is selected. Expand the menu next to Disk Drives by clicking the + sign, and current hard
drives connected to the computer will be listed. Next, connect the hard drive and click Refresh. A new drive should be listed.
Double-click on the new drive.
4) Click the Settings tab.
5) If selected, deselect the Int 13 unit option, and select Removable. With the removable box checked, you will be able to
assign the drive a new letter below (be sure you select a letter that is not already in use by another drive).
6) Click OK.
7) In most cases, Windows 98 SE and Windows Me will warn you that you have made changes to the hardware settings,
and will ask if you want to shut down your computer. Click Yes.
8) Power the computer back on.
9) After Windows reboots, open up My Computer.
10) Right-click on the new drive (with the letter it was assigned), and select Format. Proceed to format the drive (time will vary
depending on the drive size).
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5. Technical Information
Power Save
The LaCie Big Disk manages power consumption. If the system’s power save feature supports it, the drive will spin down during the power save mode. After the system comes out of power save, the drive will take a few seconds to spin up to full power
before it can be accessed.
5.1. User Advice When Using FireWire
The following technical information relates to your LaCie Big Disk and gives some practical advice:
5.1.1 FireWire 800 Host Bus Adapters And Performance
At the time of publication (March 2003), only Mac OS 10.2.4 and higher, and Windows 2000 and Windows XP, support
FireWire 800 functionality, and the IEEE 1394b interface is not a standard feature implemented on the motherboards of all
PC-compatible computers.
To utilize the newly enhanced FireWire 800 performances, your computer must be equipped with a FireWire 800 host bus
adapter card, either sold by a third-party manufacturer, or integrated by your computer’s manufacturer. You must also be running Mac OS 10.2.4 and higher, or Windows 2000 or Windows XP.
5.2. User Advice When Using USB 2.0
The following technical information relates to your LaCie Big Disk and gives some practical advice:
5.2.1. USB 2.0 Host Bus Adapters And Performance
At the time of publication (March 2003), Mac OS does not support USB 2.0 functionality, and the USB 2.0 interface is not a
standard feature implemented on the motherboards of all PC-compatible computers. Future versions of Windows will include
USB 2.0 drivers to automatically manage USB 2.0 devices. For the most up-to-date information on USB 2.0 driver availability,
we advise you to check the Microsoft and Apple Web sites regularly.
To utilize the newly enhanced USB 2.0 performances, your computer must be equipped with a USB 2.0 host bus adapter card
(sold separately, or integrated by your PC manufacturer)and the appropriate drivers. These host bus adapter cards, which
include one or more USB ports, are shipped with special USB 2.0 drivers that enable the computer to control the card. These
drivers must be installed in order for USB 2.0 devices connected to the port to work at their correct speeds. For installation
instructions, please refer to the documentation that comes with the host adapter card.
LaCie supplies only the appropriate USB 2.0 drivers for its peripherals and does not provide drivers for third-party host
adapter cards. To obtain the right drivers for your host adapter card, visit your card manufacturer’s Internet site.
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5.3. Data Transfers
During data transfers, it’s best to wait before launching other applications on the same USB or FireWire port. Anomalies may
arise with computers that have USB or FireWire controllers that do not conform to OHCI (Open Host Controller Interface)
standards. In any other configurations, we cannot ensure 100% correct operation. Due to this, you may encounter hanging
problems. If this happens, proceed as follows:
1) Make sure that the USB or FireWire cable is connected tightly and securely on both ends of the cable, from the drive to the
computer. If you are using a USB or FireWire cable other than the one supplied with your LaCie drive, check that your USB or
FireWire cable is properly certified. The cable that is provided with your LaCie drive is USB or FireWire certified.
2) Disconnect your computer’s USB or FireWire cable. Wait 30 seconds and reconnect it.
3) Check the Windows 98 SE version installed on your computer. Supported versions of Windows 98 SE are 4.10.2222A
and above. To check the version number, you need to execute the program Systems.
4) To proceed, launch the following command from the Windows Task Bar: Start > Settings > Control Panel > System.
If your drive is still not recognized or if you encounter any difficulties, check the type of USB or FireWire controller available
in your computer. You can access it from the Task Bar of Windows. Proceed as follows:
1) Double click on Start:
a- Double click on Settings
b- Double click on Control Panel
c- Double click on System
2) Go to Peripheral manager and double click on either USB Bus Controller or IEEE 1394 Bus Controller.
3) The USB or FireWire controller type appears on the second line.
4) Double click on this line and note the information which follows in order to communicate it to LaCie Technical Support:
• Peripheral type
• Manufacturer
• Equipment version
• Peripheral state
Important Note: Windows 98 SE Users: Microsoft has released an IEEE 1394 Storage Supplement update to
enhance compatibility and help alleviate lock-ups. Check Microsoft’s Web site, support.microsoft.com, for more
information.
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5.4. Available Storage Capacity
A gigabyte (GB) means 1,000,000,000 bytes. In order to utilize a hard disk drive, it has to be formatted first. Formatting a
disk consists of the following: the operating system erases all of the bookkeeping information on the disk, tests the disk to
make sure that all of the sectors are reliable, marks bad sectors (i.e., those that are scratched) and creates internal address
tables that it later uses to locate information. Once formatted, the actual available storage capacity varies, depending on
operating environment, and is generally about 10% less than the non-formatted capacity.
5.5. FAT 32 vs. NTFS
There are basically two file system formats for PCs: FAT 32 and NTFS. Performance is very similar between the two systems,
and the following information will hopefully make choosing one or the other a little easier.
FAT 32
FAT is an acronym for File Allocation Table, which dates back to the beginnings of DOS programming. Originally, FAT was
only 16 bits, but after the second release of Windows 95 it was upgraded to 32 bits, hence the name FAT 32. In theory, FAT
32 volume sizes can range from less than 1MB all the way to 2TB. It is the native file system of Windows 98 and Windows
Me, and is supported by Windows 2000 and XP. When FAT 32 is used with Windows 2000 and XP, though, volume size is
limited to 32GB (by the Windows partition utility, i.e. Disk Manager), and the individual file size is limited to 4GB.
NTFS
This acronym stands for New Technology Filing System, and it is the native file system for Windows NT, Windows 2000 and
XP. NTFS offers several features that are not available with FAT 32; i.e. file compression, encryption, permissions, and auditing, as well as the ability to mirror drives and RAID 5 capabilities. The minimum supported volume size for NTFS is 10MB,
with a maximum of 2TB, with no limit to file size. Volumes created in NTFS can only be directly accessed (not through shares)
by Windows NT, Windows 2000 and XP, without resorting to help from third-party products.
Guidelines for Choosing FAT 32 Or NTFS
Use FAT 32 if:
• You will be dual booting with an Operating System other
than Windows NT or Windows 2000.
• You want to access the stored volumes on any Operating
System other than Windows NT, Windows 2000 or XP.
• You may need the ability to dual boot down the line. Once
you have converted a volume from NTFS to FAT 32, there is
no going back. You can convert from FAT 32 to NTFS, but not
the other way around.
• You want to connect to a Mac and have access to the data.
Use NTFS if:
• You want to encrypt files, assign permissions to files, or
want to audit files for access.
• You will be formatting partitions larger than 32GB.
• You need to store individual files that are larger than 4GB.
• You need a filing system that can be mirrored or structured
like a RAID 5 configuration.
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5.6. Mac OS Standard vs. Mac OS Extended
There are basically two file systems for the Mac OS: Mac OS Standard (HFS) and Mac OS Extended (HFS+).
Mac OS Standard
Mac OS Standard refers to the file system used by Mac OS 8.0 and earlier. This was the original Hierarchical File System
employed by Apple, and was used before computers really began to see dramatic increases in hard disk drive sizes. In HFS,
the disk is divided into a maximum of 65,536 equal-sized blocks, with these blocks being the destination point of data stored
by the Mac.
Initially, these spaces were small, due to the lack of size in hard drives (i.e. hard drives smaller than 1GB), but as hard drive
space increased, the file system became inefficient. With HFS, even the smallest file on any disk has to occupy at least one
block. For example, if you had a 4GB hard drive and divided it by 65,536, that would equal roughly 64K, and that would
be the smallest block size under HFS. So, if you had a file that was only 4K, it would still have to occupy 64K.
Mac OS Extended
Mac OS Extended refers to the file system used by Mac OS 8.1 and later. HFS+ represents an optimization of the older HFS
file system by using hard disk space more efficiently. As hard disk capacity increased over the years, Apple realized that they
needed to improve the space-saving capabilities of their file system. Building off of HFS, they increased the number of blocks
from 65,536 to 4.29 billion. With HFS+, you are no longer limited by block size. Now, for example, if you have a 4K file, it
will only take up 4K of space.
Guidelines for Choosing Mac OS Standard Or Mac OS Extended
This is actually a fairly easy decision. You should only use Mac OS Standard if you are creating a volume smaller than 32MB,
you are using a Mac with a 680X0 processor or you are creating a file structure that will need to be used by Macs using Mac
OS 8.0 or earlier. Otherwise, you should select Mac OS Extended.
5.7. USB 2.0 vs. FireWire 400 vs. FireWire 800
Trying to decide which interface to use, USB 2.0 or FireWire, can be a complicated decision. Your decision should be based
on the following:
Computer With USB 2.0, FireWire 400 And FireWire 800 Ports
If your computer is equipped with all three interfaces, you have several options to consider. The key decision in this equation
is simple: speed. FireWire 800 effectively offers twice the bandwidth of both USB 2.0 and FireWire 400. So, if you are running bandwidth-intensive applications, such as digital audio, video or graphics, FireWire 800 is your clear choice.
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Computer With USB 2.0 And FireWire 400 Ports
If your computer is equipped with both USB 2.0 and FireWire ports, drive performance will be relatively similar. The theoretical transfer rates are 480Mb/s for USB 2.0 and 400Mb/s for FireWire. Realistically, the two are extremely close to each
other in terms of performance and speed.
The main reason for choosing one over the other should be hinged on the existing devices you are already using. For
instance, if you are already using both of your USB 2.0 ports on your computer, you would use the FireWire port to connect
your drive, and vice versa. Avoiding hubs (for USB topology) and daisy-chains (for FireWire topology) will help improve performance because your drive will be connected directly to your computer.
Computer With USB 1.1 And FireWire 400 Ports
If your computer is equipped with a USB 1.1 port and a FireWire port, you will get noticeably better performance by using
the FireWire connection. Even though your LaCie drive comes with a USB 2.0 cable and interface, by connecting through the
USB 1.1 port, the drive will be limited to USB 1.1 speeds and performance.
Computer With Only USB1.1 Ports
If your computer is only equipped with a USB 1.1 port, your decision is fairly simple: connect via the USB cable provided with
your drive. USB 2.0 is backward compatible and can be used in USB 1.1 ports. Again, you will be limited to USB 1.1 speeds
and performance.
Another alternative is to purchase a FireWire or USB 2.0 host adapter card that you would install into a PCI or PCMCIA slot
on your computer, thereby allowing your computer to take advantage of the performances that FireWire and USB 2.0 have to
offer.
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6. Troubleshooting
In the event that your LaCie Big Disk is not working correctly, please refer to the following checklist to find out where the problem is coming from. If you have gone through all of the points on the checklist and your drive is still not working correctly,
please have a look at the FAQs that are regularly published on our Web site – www.lacie.com. One of these FAQs may provide an answer to your specific question. You can also visit the drivers pages, where the most recent software updates will be
available.
If you need further assistance, please contact LaCie Technical Support (see 7. Contacting Customer Service for details).
The Problem
The drive is not recognized.
Questions to Ask
Possible Solutions
Is the drive formatted?
Make sure the drive has been formatted.
Is the file system supported by your
Operating System?
Check the documentation for your
Operating System.
Does an icon for the drive appear on the Check for an icon on the Desktop (on a
computer?
Mac) or in My Computer (on a PC).
Is the drive powered up?
Make sure the Power LED is on.
Are both ends of the USB or FireWire
cable connected and properly seated?
Check both ends of the USB or FireWire
cable. Disconnect them, wait 10 seconds, and reconnect them. If the drive is
still not recognized, restart your computer and try again.
Has the correct drive installation procedure been followed?
Review the installation procedure
described in 3. Setting Up Your LaCie
Hard Drive.
Is there a conflict with other device driv- Contact LaCie Technical Support.
ers or extensions?
Does your computer’s configuration meet Check section 2.1. Minimum System
the minimum system requirements for use Requirements.
with this drive?
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The Problem
The drive is not recognized.
page 30
Questions to Ask
Possible Solutions
Are the USB or FireWire drivers installed Windows 98 SE & Me Users: Go to
correctly and enabled?
Start > Settings > Control Panel > System
> Device Manager > USB Controller or
IEEE 1394 Controller > click on the plus
sign next to the controller icon, and you
should see your device listed.
Windows 2000 Users: Go to Start >
Settings > Control Panel > System >
Hardware tab > Device Manager button
> USB Controller or IEEE 1394
Controller > click on the plus sign next to
the controller icon, and you should see
your device listed.
Windows XP Users: Go to Start >
Control Panel > Performance and
Maintenance > System > Hardware tab
> Device Manager button > USB
Controller or IEEE 1394 Controller >
click on the plus sign next to the controller icon, and you should see your
device listed.
Mac Users: Open Apple System Profiler
and click on the Devices and Volumes
tab. If your device is not listed, recheck
the cables and try the other troubleshooting solutions listed here.
If you cannot see the device, recheck the
cables and try the other troubleshooting
solutions listed here.
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The Problem
The drive is not recognized.
page 31
Questions to Ask
Was the drive originally formatted as a
removable disk?
Possible Solutions
If the drive is configured as a removable
drive under Windows 98SE or Windows
Me, the removable setting will need to
be re-checked each time that the drive is
taken to a new system. To do this, go the
Device Manager and click on the Drives
Settings tab.
Did you start using the drive with a USB If you are going to change interface
connection and then change to the
connections, you need to first close the
FireWire port, or vice versa?
application program you were using.
Now disconnect the USB or FireWire
cable from the drive and your computer.
Connect using the new interface. You
should then be able to control the drive
once you re-open your application program.
Error messages under Mac OS 10.x.
Did you get an Error –50 message while When copying files or folders from Mac
copying to a FAT 32 volume?
OS 10.x to a FAT 32 volume, certain
characters cannot be copied. These
characters include, but are not limited to:
?<>/\:
Check your files and folders to ensure
that these types of characters are not
being used.
Did you get an error message telling you
that the drive has been disconnected
when coming out of sleep mode?
time to spin-up from its sleep mode.
Simply ignore this message. The drive
will remount to the desktop. LaCie drives
conserve power by spinning down when
you set your computer to sleep mode,
and when the computer is “woken” from
sleep, it does not give the drive enough
time to spin-up from its sleep mode.
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Troubleshooting
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The Problem
page 32
Questions to Ask
Possible Solutions
Error messages under Mac OS 10.x.
Are you having problems getting your
FireWire device to be recognized?
If you are having problems with your
FireWire connection under Mac OS
10.2.x, upgrade to the latest version.
FireWire 800 will not work under
Windows 2000.
Have you installed Windows 2000
Service Pack 4?
In order to operate FireWire 800
devices under Windows 2000, the
Service Pack 4 update must be installed.
This is a free download offered on
Microsoft’s Web site.
The drive is working slowly.
Are other USB or FireWire devices connected to the same port or hub?
Disconnect any other USB or FireWire
devices and see if performance
improves.
The USB 2.0 drive is not running notice- Is the drive connected to a USB 1.1 port If so, it is normal for the drive to run at
ably faster than a USB 1.1 drive.
on your computer or to a USB 1.1 hub? USB 1.1 speeds. A USB 2.0 device can
only run at USB 2.0 speeds when connected to a USB 2.0 port or hub and
controlled by appropriate USB 2.0 drivers.
Is the drive connected to a USB 2.0 port Check to see that the USB 2.0 drivers
on your computer?
(drivers for your Host USB 2.0 port and
for your USB 2.0 device) have been correctly installed. If in doubt, uninstall the
drivers and reinstall them.
Does your Computer or Operating
System support USB 2.0?
See section 5.2.1. USB 2.0 Host Bus
Adapters And Performance for more
information.
Are you using a USB 2.0 certified cable? Ensure that you are using a certified USB
2.0 cable. The USB 2.0 cable that was
shipped with your LaCie drive is certified.
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Troubleshooting
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The Problem
You wish to uninstall the USB 2.0 drivers from your PC.
page 33
Questions to Ask
What is the uninstall procedure?
Possible Solutions
1) From the Start menu, go to Settings >
Control Panel > Add/Remove
Programs.
2) In the list of programs, select TPP
Storage Driver 5.0 and click on the
Add/Remove button.
3) Follow any onscreen instructions and
restart your computer when prompted.
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Contacting Customer Support
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page 34
7. Contacting Customer Support
Before You Call Technical Support
1) Read the manuals and review the Troubleshooting section.
2) Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure all cables are
correctly and firmly attached.
If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can't get your LaCie drive
to work properly, call us directly using the number below. Before calling, make sure that you are in front of your computer
and that you have the following information on hand:
1) Your drive's serial number
2) Computer brand and model
3) Operating system and version (Mac OS or Windows)
4) Amount of memory installed
5) Names of CD or DVD drives installed on your computer
6) Names of any other devices installed on your computer
Technical Support Help Hours
LaCie Australia
• Monday through Friday, 9:30AM –
5:30PM EST
Contact Us At:
• (61)2 9669 6900 phone
• support.au@lacie.com
LaCie Belgium
• Monday through Friday, 9AM – 5PM
LaCie Denmark
• Monday through Friday, 9AM – 5PM
LaCie France
• Monday through Friday, 9AM – 5PM
LaCie Germany
• Monday through Friday, 9AM – 5PM
Contact Us At:
• 45 70 27 65 43
• support.nordic@lacie.com
Contact Us At:
• 33 (0) 1 69 32 84 23
• support.fr@lacie.com
Contact Us At:
• 49 (0) 211 30 121-111
• support.de@lacie.com
Contact Us At:
• 32 (0) 2 639 14 71
• support.be@lacie.com
LaCie Canada
• Monday through Friday, 9:30AM –
5:30PM EST
Contact Us At:
• (416) 530 2545 phone
• (416) 530 2546 fax
• support.ca@lacie.com
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Contacting Customer Support
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page 35
Technical Support Help Hours - Continued
LaCie Italy
• Monday through Friday, 9AM – 6PM
LaCie Japan
LaCie Netherlands
• Monday through Friday, 9AM – 5PM • Monday through Friday, 9AM – 5PM
Contact Us At:
• 39 02 89 14 09 20
• support.it@lacie.com
Contact Us At:
• 81 3 5733 2205
• support.jp@lacie.com
LaCie Nordic
(Finland, Norway and Sweden)
• Monday through Friday, 9AM – 5PM
LaCie Spain
LaCie Switzerland
• Monday through Friday, 9AM – 2PM, • Monday through Friday, 9AM –
and 4PM – 7PM
5:30PM
Contact Us At:
• 46 (0) 8 411 60 02
• support.nordic@lacie.com
Contact Us At:
• 34 91 323 83 11
• supporte@lacie.com
LaCie United Kingdom & Ireland
• Monday through Friday, 9AM – 5PM
LaCie USA
• Monday through Friday, 6AM – 5PM
PST
Contact Us At:
• 503-844-4503 phone
• 503-844-4505 fax
• support@lacie.com
Contact Us At:
• 44 (0) 20 7872 0872
• support.uk@lacie.com
Contact Us At:
• 31 (0) 713 326 833
• support.nl@lacie.com
Contact Us At:
• 41 (0) 61 386 80 45
• support.ch@lacie.com
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Warranty
page 36
7.1. Warranty
LaCie warrants your Big Disk against any defect in material and workmanship, under normal use, for the period designated
on your warranty certificate. In the event this product is found to be defective within the warranty period, LaCie will, at its
option, repair or replace the defective hard drive.
This warranty is void if:
• The drive was operated/stored in abnormal use or maintenance conditions;
• The drive is repaired, modified or altered, unless such repair, modification or alteration is expressly authorized in writing by
LaCie;
• The drive was subjected to abuse, neglect, lightning strike, electrical fault, improper packaging or accident;
• The drive was installed improperly;
• The serial number of the drive is defaced or missing;
• The broken part is a replacement part such as a pickup tray, etc.
• The tamper seal on the hard drive casing is broken.
LaCie will not, under any circumstances, be liable for direct, special or consequential damages such as, but not limited to,
damage or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense or inconvenience
caused by service interruptions.
Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive.
To obtain warranty service, call your LaCie Reseller or LaCie Technical Support. You maybe asked to furnish proof of purchase
to confirm that the drive is still under warranty.
All drives returned to LaCie must be securely packaged in their original box and shipped with postage prepaid.
Register online for free technical support:www.lacie.com/register.htm
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Appendix 1
page 37
8. Appendix 1 – FireWire Questions & Answers
What Does IEEE 1394 Mean?
IEEE (the Institute of Electrical and Electronics Engineers) refers to the engineering corps that developed the 1394th standard,
defining the high-performance serial input/output (I/O) bus used to connect peripheral devices. There are now two standards:
IEEE 1394a, which refers to the original standard adopted in 1995, and IEEE 1394b, which refers to the new standard,
adopted in 2002.
What Is The Relationship Between IEEE 1394, FireWire, iLink And DV?
These four names all refer to the same interface:
• IEEE 1394 is the term commonly used in the computer industry.
• FireWire is the brand name used by Apple.
• iLink is the brand name used by Sony for both consumer electronics and personal computers.
• DV is short for “Digital Video,” and is used as the logo for the interface on most video camcorders.
What Are The Benefits Of The FireWire Interfaces?
The FireWire interface is a fast, cross-platform serial bus, and is ideal for digital audio, video and graphic applications that
demand plenty of bandwidth. Both versions of FireWire offer Plug & Play connectivity, so all you have to do is plug in your
drive and begin using it, they also allow up to 63 devices to be connected via a single bus and offer peer-to-peer connectivity, enabling multiple computers and FireWire devices to be connected at the same time. FireWire also supports both isochronous and asynchronous capabilities, meaning that it can guarantee real-time data delivery, so there is no danger of inaccurately ordered or delayed frames.
What Is The Difference Between FireWire 400 And FireWire 800?
Essentially, the main difference between the two interfaces can be summed up in one word: speed. FireWire 800 effectively
doubles the bandwidth of the original FireWire 400 interface. The new FireWire 800 interface offers truly impressive results,
with speeds up to 800Mb/s for a single bus, and even greater for several buses in RAID0 configurations.
Other key advancements include the support of increased cabling distances and a newly enhanced arbitration architecture.
Utilizing cables constructed of professional-grade glass optical fiber, when both devices are connected via a FireWire 800
hub, FireWire 800 can burst data across 100 meters of cable.
The new arbitration scheme greatly improves on the existing architecture by incorporating advanced 8B10B data encoding
(based on codes used by Gigabit Ethernet and Fibre Channel), which reduces signal distortion, and also improves the arbitration time by prepping the arbitration while the current data packet is being sent, so that data is sent as soon as the current
transmission is completed.
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Appendix 1
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What Are The Ideal Uses For FireWire?
FireWire helped fuel a revolution for digital content creators, and was awarded a 2001 Primetime Emmy Engineering Award
by the Academy of Television Arts & Sciences for its contribution. Due to its high bandwidth and support of both isochronous
and asynchronous data delivery, FireWire has found a very successful place in both the computer and consumer electronics
industries. Whether connecting game consoles, personal video recorders, home stereo equipment, digital TVs, hard drives,
CD/DVD-RW drives, printers, scanners, tape drives or other digital hardware equipment, FireWire is well-suited to handle all
these various requirements.
With the advent of the new FireWire 800 standard, the revolution created by the original will only grow. For those working
with digital video, the new standard will enable new bandwidth-intensive applications, such as multiple-stream, uncompressed, standard-definition video.
Will FireWire 400 Devices Run Faster When Connected To A FireWire 800 Port?
Unfortunately, this is not the case. In order to attain FireWire 800 speeds, both the device and port have to be FireWire 800
enabled. For instance, an external hard drive with a FireWire 800 9-pin connection will only reach FireWire 800 transfer
rates when it is connected to a FireWire 800 9-pin host bus adapter card via a properly certified FireWire 800 9-pin to 9-pin
beta cable.
When a FireWire 400 device is connected to a FireWire 800 port, the FireWire 400 device will only operate at the original
FireWire 400 speeds.
Will FireWire 800 Devices Work On FireWire 400 Ports And Vice Versa?
The new standard was designed to be backwards compatible, meaning that FireWire 800 devices will still operate via the
original FireWire 400 port. To connect a FireWire 800 device to a FireWire 400 port, a specific adapter cable must be used,
though. There are two types of FireWire 400 ports: 6-pin and 4-pin. For FireWire 800 devices to work, they must be connected by placing the 9-pin end of the FireWire cable into the FireWire 800 port of the device, and the opposite 6-pin or 4-pin
end into the FireWire 400 port.
The same holds true for FireWire 400 devices being connected to a FireWire 800 host port. The 4-pin or 6-pin end of the
FireWire cable must be connected to the FireWire 400 port of the device, and the 9-pin end must be connected to the
FireWire 800 port.
When FireWire 400 and FireWire 800 devices are mixed, all transfer rates revert to the original FireWire 400 speed.
What Do I Do If My Computer Does Not Have A FireWire Port?
Most computers manufactured today incorporate at least one FireWire port. If your computer does not have a native port, you
can install one by adding a PCI or PCMCIA host bus adapter card. Please contact your computer supply specialist for a spe-
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LaCie Big Disk User’s Manual
cific card that will work with your system.
For more information about the FireWire interface, please visit:
http://www.lacie.com/technologies
Appendix 1
page 39
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LaCie Big Disk User’s Manual
Appendix 2
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9. Appendix 2 – USB 2.0 Questions & Answers
What Are The Benefits Of The USB Interfaces?
The USB 1.1 and 2.0 interfaces provide many of the same benefits, particularly:
• They are based on serial bus technology.
• Cross-platform capabilities: you can use your USB peripherals on both Mac and Windows platforms.
• “Plug and Play” capability: this incredibly convenient function eliminates any need to turn off or restart the computer when
connecting a new peripheral. Just plug it in and off you go.
• Automatic configuration: your new device is automatically recognized and installed by your operating system, which makes
setting up and using your peripherals a snap.
• The ability to connect several peripherals on the same bus: with USB ports on your computer, you can connect up to 127
peripherals using hubs.
• No need for peripheral addresses or terminators, easy-to-install cables and other features.
What Is The Difference Between USB 1.1 And USB 2.0?
The main difference is speed. USB 1.1, the original version of the interface, is capable of throughput up to 12Mb/s. USB 2.0
supports data speeds up to 480 Mb/s, making it 40 times faster than its predecessor. This increased bandwidth translates into
higher performance in demanding applications requiring high transfer rates.
What Are The Ideal Uses For USB 1.1?
USB 1.1 is ideal for more traditional connections such as keyboards, mice, joysticks and scanners. With its 12Mb/s speed, it
can also be used for more advanced applications such as games and audio software, as well as storage on hard disks, CDRW, and other drives. USB 2.0 devices will have far superior performance in these more demanding applications, however.
What Are The Ideal Applications Of USB 2.0?
Except low-end devices, such as mice and keyboards, virtually any hardware will benefit from the extra bandwidth provided
by USB 2.0. PC video conferencing applications will be further enhanced by the usability of USB 2.0 digital video cameras.
The new breed of USB 2.0 video capture adapters will enable professionals and consumers alike to record the highest video
quality possible. USB 2.0 scanners will raise the performance bar by offering speeds that match SCSI and FireWire scanners,
at a more affordable price. And USB 2.0 storage devices, such as CD-RW, DVD-RAM and DVD-R/RW, and removable cartridge drives, will also benefit from the new I/O performance.
Will USB 1.1 Devices Run Faster When Connected To A USB 2.0 Bus?
Unfortunately, no. The USB 2.0 specification is specifically written to allow developers to design higher speed peripherals that
can take advantage of the extra bandwidth. USB 1.1 devices, though, will still operate at 12Mb/s at full-speed and 1.5Mb/s
at low-speed on a USB 2.0 bus. Even though USB 1.1 devices won’t run any faster, they can work alongside USB 2.0 devices
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Appendix 2
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on the same bus. However, if you plug in a USB 2.0 device to a USB 1.1 bus, the speed of the USB 2.0 device will decrease
to 12Mb/s.
What Is A USB Hub? Will USB 2.0 Devices Work On USB 1.1 Hubs And Vice Versa?
You can connect up to 127 devices to a single USB bus. For more than two devices, you must make new connections using a
peripheral called a "hub.” A hub, which you hook up directly to a USB connector on your computer, usually has 4 or 7 output
connections enabling you to connect the same number of peripherals. One of the hub's main functions is to regenerate signals
that lose part of their strength as they are transmitted via the USB cable. By connecting yet another hub to a connector on the
existing hub, you can then plug in a new set of peripherals and so on, up to a maximum of 127.
You can use your USB 2.0 devices with USB 1.1 hubs, but the peripherals will be limited to USB 1.1 performance levels. In
the near future, USB 2.0 repeaters will be available, able to communicate in three modes: high-speed (480Mb/s), full-speed
(12Mb/s), and low-speed (1.5Mb/s). As USB 2.0 is backwards compatible, you will be able to connect USB 1.1 devices to
USB 2.0 hubs; however, the USB 1.1 devices will still maintain their normal performance levels (i.e. 12 Mb/s).
In practice, users who desire enhanced USB 2.0 throughput will need to connect their USB 2.0 hardware on both ends of a
2.0 hub to achieve the “high-speed” mode. On one end, a USB 2.0 compliant host controller resides on the host PC to manage the enumeration process and power management. On the other end, USB 2.0 hardware must be connected directly to
the root hub or through a USB 2.0 hub.
Some hubs have no power supply and others are self-powered. When you choose a hub, opt for the self-powered variety, as
they have their own AC adapter. The most powerful hubs provide 0.5A of power to each port.
If you buy a hub, make sure that it supports per-port switching. This function prevents the entire chain of peripherals from
freezing up if one of them is not working properly or is down.
Important Note: Avoid using USB connectors found on certain peripherals such as keyboards. These are passive (or
pass-through) connectors that lead to power loss and unstable operation.
Important Note: Only use USB cables shorter than 5 meters (approximately 15 feet). Using longer cables cause the
peripherals to malfunction due to excessive reduction in electrical signal strength.
For more information about the USB interface, please visit:
http://www.lacie.com/technologies
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Glossary
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9. Glossary
Asynchronous – Data transfer method where the data is transferred independently of other processes. With this transfer
method, the intervals between transmissions can vary, and data can be resent if it is initially missed.
Backup – (1) The act of creating at least one additional copy of data onto a different (and safe) storage device from where it
can be retrieved at a later time if needed. (2) A copy of a file, directory, or volume on a separate storage device from the
original, for the purposes of retrieval in case the original is erased, damaged, or destroyed.
Bit – The smallest measure of computerized data, either a 1 or a 0. Eight
bits equal one byte, or one character.
Block – A very small section of the storage media comprised of one or more sectors. A block is the smallest amount of space
allocated on a drive for data storage. By default, a sector of data consists of 512 bytes.
Buffer – RAM cache that is faster than the data that is being delivered. Buffers are used so data may be stored and delivered
to the receiving item as it is needed.
Bus – Electronic links that enable data to flow between the processor, RAM and extension cables (peripherals).
Byte – A sequence of adjacent binary digits, or bits, considered as a unit, 8 bits in length. There are 8 bits in 1 byte. See also
MB (Megabyte) or GB (Gigabyte).
Cache, -ing – This is an area of electronic storage (usually RAM) set aside to store frequently used data from electro-mechanical storage (hard drives, floppy disks, CD/DVD-ROM, tape cartridges, etc.) Therefore, storing frequently used data in RAM
can enhance your system’s overall response to disk-intensive operations significantly.
Configuration – When talking about a PC, configuration is understood to be the sum of the internal and external components
of the system, including memory, disk drives, the keyboard, the video subsystem and other peripherals, such as the mouse,
modem or printer. The configuration also implies software: the operating system and various device managers (drivers), as
well as hardware settings and options set by the user via configuration files.
Controller – This is a component or an electronic card (referred to in this case as a "controller card") that enables a computer
to communicate with or manage certain peripherals. The controller manages the operation of the peripheral associated with
it, and links the PC bus to the peripheral via a ribbon cable inside the PC. An external controller is an expansion card which
fills one of the free slots inside your PC and which enables a peripheral (CD-ROM drive, scanner or printer, for instance) to be
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Glossary
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connected to the computer.
Cross-platform – Term that refers to a device that is able to be operated by both Mac and Windows operating systems.
Data Stream – The flow of data that accomplishes a task, usually related to moving data from storage to computer RAM or
between storage devices.
Digital – Discrete information that can be broken down to zero or one bits.
Driver (peripheral manager) – A software component that enables the computer system to communicate with a peripheral.
Most peripherals will not operate correctly – if at all – if the appropriate drivers are not installed on the system.
File System – Links the physical map of a disc to its logical structure. Thanks to the file system, users and computers can easily
display path, directories and files recorded onto the disc.
Firmware – Permanent or semi-permanent instructions and data programmed directly into the circuitry of a programmable
read-only memory or an electronically-erasable, programmable read-only memory chip. Used for controlling the operation of
the computer or tape drive. Distinct from the software, which is stored in random access memory and can be altered.
Folder – A list created on a disk to store files. Creating folders and sub-folders enables you to organize the storage of your
files in a logical, hierarchical manner so that you can find and manage them more easily.
Format, -ting, -ted – This is a process where a device is prepared to record data. In this process, the hard disk writes special
information onto its own recording surfaces into areas (blocks) that are ready to accept user data. Since this operation causes
all current user data stored on the hard disk to be lost, this is an infrequent operation that usually only happens at the factory
that created the hard disk. It is unusual for something to happen to a hard disk that requires the end-user to initially perform
this operation.
GB (GigaByte) – This value is normally associated with data storage capacity. Basically, it means a thousand million or a billion bytes. In fact, it equals 1,073,741,824 bytes (or 1,024 x 1,024 x 1,024).
Hardware – Physical components of a computer system, including the computer itself and peripherals such as printers,
modems, mice, etc.
Host Bus Adapter (HBA) – A printed circuit board that installs in a standard microcomputer and an interface between the
device controller and the computer. Also called a controller.
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Glossary
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Initialize, -ed, Initialization – After a hard drive (or other storage device) is formatted and partitioned, some special data
needs to be written to it that helps the Mac and Windows create files and save data. The process is called initialization. This
process, like formatting, causes all user data on the storage device to be lost.
Interface – The protocol data transmitters, data receivers, logic and wiring that link one piece of computer equipment to
another, such as a hard drive to an adapter or an adapter to a system bus. Protocol means a set of rules for operating the
physical interface, such as: do not read or write before the drive is ready.
I/O (Input/Output) – Refers to an operation, program or device whose purpose is to enter data into or to extract data from a
computer.
Isochronous – Data transfer method that ensures that data flows continuously and at a steady rate. These transfers provide
guaranteed transmission opportunities at defined intervals.
Kb (Kilobit) – Equivalent to 1,000 bits.
Kb/s – Kilobits per second. 480Kb/s is equal to 60KB/s.
KB (KiloByte) – Basically, this means 1,000 bytes, but it is actually 1,024 bytes.
KB/s – Kilobytes per second. A means of measuring throughput.
Mb (Megabit) – Equivalent to 1,000,000 bits.
Mb/s – Megabits per second. A means of measuring throughput. 480Mb/s is equal to 60MB/s.
MB (Megabyte) – Basically means one million bytes, but is actually 1,024 Kilobytes or 1,024 x 1,024 bytes, which equals
1,048,576 bytes.
MB/s – Megabytes per second. A means of measuring throughput.
Media – The material or device used to store information in a storage subsystem, such as a tape cartridge, CD, DVD or disk
drive.
Operating System (OS) – Software that controls the assignment and use of hardware resources such as memory, processor
time, disk space and peripherals. An operating system is the basis on which software (applications) run. Windows, Mac OS
and UNIX are among the most common.
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Overwrite – To write data on top of existing data thus erasing the original data.
Partition, -ing – After formatting, the hard drive is not yet ready to store files. It must be divided into sections that will contain
special information required for a Mac or PC to operate and other sections that will contain the files. This process of dividing
up the hard drive is called partitioning. A partition is just one section of the hard drive that will contain either special data put
there by Silverlining or other files and data.
Peripheral – A generic term applied to printers, scanners, mice, keyboards, serial ports, graphics cords, disk drives and other
computer subsystems. This type of peripheral often relies on its own control software, known as a peripheral driver.
Port, hardware – A connection component (SCSI port, for example) that enables a microprocessor to communicate with a
compatible peripheral.
Port, software – A memory address that identifies the physical circuit used to transfer information between a microprocessor
and a peripheral.
RAM (Random Access Memory) – Generally referred to as a computer’s “memory.” An integrated circuit memory chip that
allows information to be stored and retrieved by a microprocessor or controller. The information can be stored or accessed in
any order, and all storage locations are equally accessible.
Seek Time – The amount of time (in thousandths of a second, or milliseconds) that it takes a hard drive’s read/write head to
move to a specific location on the disk. Average seek, then, is the average of a large number of random samplings all over
the disk. Seek time is CPU independent, meaning that seek time is the same for a disk drive, whether it is attached to a computer or not.
Software – In a nutshell, software is a set of instructions for the computer. A set of instructions to perform a particular task is
called a program. There are two main types of software: system software (an operating system such as Mac OS or Windows)
which controls the operation of the computer and application software (programs such as Word or Excel) which enable users
to perform tasks such as word processing, spreadsheet creation, graphics, etc.
Storage – In computers, any equipment in which information may be kept. PCs generally use disk units and other external
storage media (diskettes, CD-ROMs, magnetic disks, etc.) for permanent storage of information.
Striping – Spreading data evenly over multiple disk drives to enhance performance. Data striping can be performed on a bit,
byte or block basis for optimum application performance.
Transfer Rate – The rate at which the drive sends and receives data from the controller. Transfer rates for reading data from
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Glossary
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the disk drive may not be the same as the transfer rate for writing data to the disk drive. Transfer rates are CPU dependent,
meaning that regardless of how great a transfer rate your drive is capable of, the actual transfer rate can only be as fast as
the slowest of your hard drive and computer.
Volume – A desktop mountable storage area, may be a partition of a hard drive, a removable disk or a cartridge. Typically
measured in Megabytes or Gigabytes.
Utility – Software designed to perform maintenance tasks on the system or its components. Examples include backup programs, programs to retrieve files and data on disk, programs for preparing (or formatting) a disk or and resource editors.
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