Samsung Galaxy Note 5 N920P User Manual

User Guide
[UG template version 15b]
[Sprint-Samsung-Note5-UM-Eng-051217-FC]
Table of Contents
Introduction.................................................................................................................................................... 1
About the User Guide............................................................................................................................ 1
Access Instructions on Phone ............................................................................................................... 2
Access Help .................................................................................................................................. 2
Get Support from My Sprint .......................................................................................................... 3
Get Started .................................................................................................................................................... 4
Parts and Functions .............................................................................................................................. 4
Charge the Battery ................................................................................................................................ 7
Turn Your Phone On and Off ................................................................................................................ 9
Use the Touchscreen .......................................................................................................................... 11
Activate Your Phone ........................................................................................................................... 14
Complete the Setup Screens .............................................................................................................. 15
Basic Operations ......................................................................................................................................... 17
Basics .................................................................................................................................................. 17
Home Screen and Applications (Apps) List ................................................................................ 17
Phone Settings Menu .................................................................................................................. 18
Portrait and Landscape Screen Orientation................................................................................ 19
Capture Screenshots .................................................................................................................. 19
S Pen .................................................................................................................................................. 20
S Pen Options ............................................................................................................................. 21
Air View ....................................................................................................................................... 21
Air Command ...................................................................................................................................... 22
Action Memo ............................................................................................................................... 23
Smart Select................................................................................................................................ 25
Screen Write ............................................................................................................................... 26
S Note ......................................................................................................................................... 27
Translate ..................................................................................................................................... 28
Add or Remove Air Command Shortcuts .................................................................................... 29
Applications ......................................................................................................................................... 29
Launch Applications .................................................................................................................... 29
Apps List ..................................................................................................................................... 30
Phone Number .................................................................................................................................... 35
TOC
i
Airplane Mode ..................................................................................................................................... 35
Enter Text ............................................................................................................................................ 36
Samsung Keyboard .................................................................................................................... 36
Google Voice Typing ................................................................................................................... 38
Tips for Editing Text .................................................................................................................... 39
Google Account................................................................................................................................... 39
Create a Google Account ............................................................................................................ 39
Sign In to Your Google Account.................................................................................................. 41
Factory Reset Protection ............................................................................................................ 41
Google Play Store ............................................................................................................................... 42
Find and Install an App ............................................................................................................... 42
Request a Refund for a Paid App ............................................................................................... 43
Update an App ............................................................................................................................ 44
Uninstall an App .......................................................................................................................... 45
Get Help with Google Play .......................................................................................................... 46
Lock and Unlock Your Screen ............................................................................................................ 46
Update Your Phone............................................................................................................................. 47
Update Your Phone Software ..................................................................................................... 48
Update Your Profile ..................................................................................................................... 50
Update Your PRL ........................................................................................................................ 51
Your Phone's Home Screen ........................................................................................................................ 52
Home Screen Basics........................................................................................................................... 52
Home Screen Layout .................................................................................................................. 52
Extended Home Screens ............................................................................................................ 53
Status Bar and Notification Panel ....................................................................................................... 55
Status Bar ................................................................................................................................... 55
Notification Panel ........................................................................................................................ 57
Multi Window ....................................................................................................................................... 60
Customize the Home Screen .............................................................................................................. 61
Change the Wallpaper ................................................................................................................ 61
Add Shortcuts to the Home Screen ............................................................................................ 62
Add Widgets to the Home Screen .............................................................................................. 63
Add Folders to the Home Screen................................................................................................ 64
Phone App................................................................................................................................................... 65
Place and Answer Calls ...................................................................................................................... 65
TOC
ii
Call Using the Phone Dialer ........................................................................................................ 65
Call Emergency Numbers ........................................................................................................... 66
Answer Phone Calls .................................................................................................................... 67
In-Call Screen Layout and Options ............................................................................................. 69
Place a Call from Contacts ......................................................................................................... 71
Call from Call Log ....................................................................................................................... 71
Optional Services ................................................................................................................................ 72
Voicemail Setup .......................................................................................................................... 72
Visual Voicemail .......................................................................................................................... 72
Set Up Visual Voicemail.............................................................................................................. 73
Review Visual Voicemail ............................................................................................................. 73
Listen to Multiple Voicemail Messages ....................................................................................... 74
Visual Voicemail Options ............................................................................................................ 75
Configure Visual Voicemail Settings ........................................................................................... 75
Wi-Fi Calling ................................................................................................................................ 76
Caller ID Blocking ....................................................................................................................... 76
Call Waiting ................................................................................................................................. 77
Conference Calling ..................................................................................................................... 77
Call Forwarding ........................................................................................................................... 78
Call Settings ........................................................................................................................................ 79
Contacts ...................................................................................................................................................... 81
Contacts Screen Layout ...................................................................................................................... 81
Add a Contact ..................................................................................................................................... 82
View Contacts ..................................................................................................................................... 85
Edit a Contact...................................................................................................................................... 85
Delete a Contact ................................................................................................................................. 86
Share a Contact .................................................................................................................................. 86
Profile Sharing..................................................................................................................................... 88
Import Contacts ................................................................................................................................... 89
Back Up Contacts ............................................................................................................................... 89
Messaging and Internet............................................................................................................................... 90
Text and Multimedia Messaging ......................................................................................................... 90
Send a Text Message ................................................................................................................. 90
Send a Multimedia Message (MMS) ........................................................................................... 91
Use Enhanced Messaging .......................................................................................................... 94
TOC
iii
Save and Resume a Draft Message ........................................................................................... 97
New Messages Notification ......................................................................................................... 97
Manage Message Conversations ............................................................................................... 97
Gmail ................................................................................................................................................. 100
Create and Send a Gmail Message .......................................................................................... 100
Check Received Gmail Messages ............................................................................................ 102
Use Gmail Labels ...................................................................................................................... 104
Archive Gmail Threads ............................................................................................................. 105
Mute Gmail Threads ................................................................................................................. 106
Delete Gmail Threads ............................................................................................................... 107
Search Gmail Messages ........................................................................................................... 108
Report Spam Gmail .................................................................................................................. 110
Add Another Google (Gmail) Account ...................................................................................... 111
Switching Between Gmail Accounts ......................................................................................... 113
Gmail Settings ........................................................................................................................... 114
Email ................................................................................................................................................. 115
Set Up an Email Account .......................................................................................................... 115
Add an Email Account ............................................................................................................... 116
Add an Exchange ActiveSync Account ..................................................................................... 119
Compose and Send Email ........................................................................................................ 121
Open Email Messages .............................................................................................................. 123
Delete an Email Account ........................................................................................................... 125
Manage Your Email Inbox ......................................................................................................... 126
Exchange ActiveSync Email Features ...................................................................................... 127
Data Services General Information (LTE and 3G Networks) ............................................................ 129
4G LTE ...................................................................................................................................... 129
Your User Name ....................................................................................................................... 130
Data Connection Status and Indicators .................................................................................... 133
Browser ............................................................................................................................................. 133
Use the Browser ....................................................................................................................... 135
Add a Bookmark ....................................................................................................................... 136
View Browser History ................................................................................................................ 137
Open New Browser Tab ............................................................................................................ 138
Chrome Browser ............................................................................................................................... 139
Camera and Video .................................................................................................................................... 141
TOC
iv
Camera Overview ............................................................................................................................. 141
Take Pictures and Record Videos .................................................................................................... 143
Take a Picture ........................................................................................................................... 143
Record Videos .......................................................................................................................... 144
Shooting Modes ........................................................................................................................ 145
View Pictures and Videos Using Gallery........................................................................................... 147
Edit Pictures ...................................................................................................................................... 150
Auto Adjust a Picture ................................................................................................................ 150
Rotate a Picture ........................................................................................................................ 151
Crop a Picture ........................................................................................................................... 152
Draw on a Picture ..................................................................................................................... 153
Share Pictures and Videos ............................................................................................................... 155
Send Pictures or Videos by Email or Gmail .............................................................................. 155
Send a Picture or Video by Multimedia Message ..................................................................... 156
Send Pictures or Videos Using Bluetooth ................................................................................. 157
Share Pictures or Videos via Additional Apps or Social Media ................................................ 158
Share Videos on YouTube ........................................................................................................ 159
Camera Options and Settings ........................................................................................................... 160
Switch Cameras ........................................................................................................................ 160
Set Camera Options ................................................................................................................. 160
Live Broadcasting ..................................................................................................................... 162
Useful Apps and Features......................................................................................................................... 166
My Sprint ........................................................................................................................................... 166
Sprint Family Locator ........................................................................................................................ 166
Sprint Fun & Games.......................................................................................................................... 167
Sprint Music Plus .............................................................................................................................. 167
Access Sprint Music Plus .......................................................................................................... 167
Sprint TV & Movies ........................................................................................................................... 168
1Weather ........................................................................................................................................... 168
AAA ................................................................................................................................................... 169
Amazon ............................................................................................................................................. 169
App Spotlight ..................................................................................................................................... 169
Calculator .......................................................................................................................................... 169
Calendar ............................................................................................................................................ 171
Add an Event to the Calendar ................................................................................................... 171
TOC
v
View Calendar Events ............................................................................................................... 174
Share Calendar Events ............................................................................................................. 175
Sync Calendars ......................................................................................................................... 177
Synchronize an Exchange ActiveSync Calendar...................................................................... 178
Calendar Settings ..................................................................................................................... 179
Caller ID ............................................................................................................................................ 179
Clock ................................................................................................................................................. 179
Set Alarms................................................................................................................................. 181
World Clock ............................................................................................................................... 183
Stopwatch ................................................................................................................................. 183
Timer ......................................................................................................................................... 184
Drive .................................................................................................................................................. 184
Galaxy Apps ...................................................................................................................................... 184
Gallery ............................................................................................................................................... 185
Google Hangouts .............................................................................................................................. 186
Google Maps ..................................................................................................................................... 187
Google Play Movies & TV ................................................................................................................. 189
Google Play Music App ..................................................................................................................... 189
Play Music with Google Play..................................................................................................... 189
Google Play Music Screen Layout ............................................................................................ 190
Create Playlists in Google Play Music ...................................................................................... 191
Google Search .................................................................................................................................. 192
Use Google Search ................................................................................................................... 192
Use Google Voice Search ......................................................................................................... 192
Facebook .......................................................................................................................................... 193
Instagram .......................................................................................................................................... 194
Lookout ............................................................................................................................................. 194
Loot ................................................................................................................................................... 194
Messenger ........................................................................................................................................ 195
Microsoft Excel .................................................................................................................................. 195
Microsoft OneDrive ........................................................................................................................... 195
Microsoft OneNote ............................................................................................................................ 195
Microsoft PowerPoint ........................................................................................................................ 196
Microsoft Word .................................................................................................................................. 196
Music ................................................................................................................................................. 196
TOC
vi
My Files ............................................................................................................................................. 200
NextRadio ......................................................................................................................................... 201
Pages Manager ................................................................................................................................. 201
Playphone ......................................................................................................................................... 201
S Health ............................................................................................................................................ 201
S Note ............................................................................................................................................... 203
S Voice .............................................................................................................................................. 205
Samsung Gear .................................................................................................................................. 205
Samsung Pay .................................................................................................................................... 206
Samsung+ ......................................................................................................................................... 206
Scrapbook ......................................................................................................................................... 206
SideSync ........................................................................................................................................... 207
Video ................................................................................................................................................. 208
Voice Recorder ................................................................................................................................. 209
YouTube ............................................................................................................................................ 211
Connectivity ............................................................................................................................................... 213
Transfer Files Between Your Phone and a Computer ...................................................................... 213
Wi-Fi .................................................................................................................................................. 215
Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 215
Wi-Fi Settings ............................................................................................................................ 216
Disconnect Wi-Fi ....................................................................................................................... 216
Wi-Fi Direct ............................................................................................................................... 217
Hotspot .............................................................................................................................................. 218
Bluetooth ........................................................................................................................................... 219
Bluetooth Information ................................................................................................................ 219
Enable the Bluetooth Feature ................................................................................................... 219
Pair Bluetooth Devices .............................................................................................................. 220
Connect to a Paired Bluetooth Device ...................................................................................... 221
Send Information Using Bluetooth ............................................................................................ 221
Receive Information via Bluetooth ............................................................................................ 222
Tethering ........................................................................................................................................... 223
Global Services ......................................................................................................................................... 224
Set the Communications Method for Global Use .............................................................................. 224
Select a Carrier ................................................................................................................................. 224
Activate Sprint Worldwide Service on Your Account ........................................................................ 225
TOC
vii
Your Phone’s SIM Card for International GSM Roaming ................................................................. 225
Enable Global Roaming Mode .......................................................................................................... 226
Make and Receive Worldwide Calls ................................................................................................. 227
Sprint International Voicemail Service .............................................................................................. 228
Set Up Your Voicemail Access Number for International Use .................................................. 229
Access Your Voicemail Internationally ...................................................................................... 229
International Data Roaming .............................................................................................................. 230
Access Email and Data Services Internationally ...................................................................... 230
Contact Sprint for Assistance with International Service .................................................................. 231
Settings ..................................................................................................................................................... 233
Basic Settings ................................................................................................................................... 233
Wi-Fi Settings Menu .......................................................................................................................... 235
Bluetooth Settings ............................................................................................................................. 237
Phone Visibility .................................................................................................................................. 238
Data Usage Settings ......................................................................................................................... 238
Airplane Mode ................................................................................................................................... 239
NFC and Payment............................................................................................................................. 239
Mobile Networks Settings ................................................................................................................. 240
Location ............................................................................................................................................. 241
More Connection Settings ................................................................................................................. 242
Nearby Device Scanning .......................................................................................................... 243
Printing ...................................................................................................................................... 243
MirrorLink .................................................................................................................................. 244
Virtual Private Networks (VPN) ................................................................................................. 244
Wi-Fi Calling Settings ........................................................................................................................ 246
Hotspot and Tethering Settings ........................................................................................................ 247
Hotspot Settings ........................................................................................................................ 247
Tethering Settings ..................................................................................................................... 248
Device Settings ......................................................................................................................................... 249
Sounds and Vibration Settings .......................................................................................................... 249
Sound Mode .............................................................................................................................. 250
Vibrate While Ringing ............................................................................................................... 251
Volume ...................................................................................................................................... 251
Vibration Intensity ..................................................................................................................... 251
Ringtones and Sounds .............................................................................................................. 252
TOC
viii
Vibration Pattern ....................................................................................................................... 252
Notification Sounds ................................................................................................................... 253
Do Not Disturb .......................................................................................................................... 253
System Sounds ......................................................................................................................... 254
Key-tap Feedback ..................................................................................................................... 254
Sound Quality and Effects ........................................................................................................ 255
Notifications Settings......................................................................................................................... 255
Display Settings ................................................................................................................................ 256
Brightness ................................................................................................................................. 257
Blue Light Filter ......................................................................................................................... 257
Screen Mode ............................................................................................................................. 258
Screen Resolution ..................................................................................................................... 258
Screen Zoom and Font ............................................................................................................. 258
Home Screen Settings .............................................................................................................. 258
Easy Mode ................................................................................................................................ 259
Icon Frames .............................................................................................................................. 259
LED Indicator ............................................................................................................................ 259
Status Bar Settings ................................................................................................................... 260
Screen Timeout ......................................................................................................................... 260
Screen Saver ............................................................................................................................ 260
Keep Screen Turned Off ........................................................................................................... 261
Applications Settings ......................................................................................................................... 261
Applications Overview ............................................................................................................... 261
Default Applications .................................................................................................................. 262
Advanced Features ........................................................................................................................... 263
Personal Settings ...................................................................................................................................... 265
Wallpaper and Themes ..................................................................................................................... 265
Wallpaper .................................................................................................................................. 265
Themes ..................................................................................................................................... 265
Icons .......................................................................................................................................... 266
Lock Screen and Security Settings ................................................................................................... 266
Lock Screen and Security Overview ......................................................................................... 266
Screen Lock .............................................................................................................................. 267
Disable the Screen Lock ........................................................................................................... 269
Device Security ......................................................................................................................... 269
TOC
ix
Accessibility Settings......................................................................................................................... 271
Vision Accessibility Settings...................................................................................................... 272
Hearing Accessibility Settings ................................................................................................... 273
Dexterity and Interaction Settings ............................................................................................. 273
Configure Other Accessibility Settings ...................................................................................... 274
Cloud and Accounts .......................................................................................................................... 275
Samsung Cloud ........................................................................................................................ 276
Accounts ................................................................................................................................... 277
Backup and Restore ................................................................................................................. 277
Google Settings ................................................................................................................................. 279
System Settings ........................................................................................................................................ 281
General Management Settings ......................................................................................................... 281
Language and Input Settings .................................................................................................... 281
Date and Time Settings ............................................................................................................ 283
Report Diagnostic Info .............................................................................................................. 284
Reset ......................................................................................................................................... 284
Factory Data Reset ................................................................................................................... 284
Device Maintenance Settings ........................................................................................................... 286
Optimize Now ............................................................................................................................ 286
Battery Settings ......................................................................................................................... 287
Performance Mode ................................................................................................................... 287
Storage Settings ....................................................................................................................... 288
Memory ..................................................................................................................................... 288
Help ................................................................................................................................................... 289
Activate This Device.......................................................................................................................... 289
System Updates ................................................................................................................................ 289
About Device ..................................................................................................................................... 289
For Assistance .......................................................................................................................................... 292
Sprint Account Information and Help ................................................................................................ 292
Sprint Account Passwords ........................................................................................................ 292
Manage Your Account .............................................................................................................. 292
Sprint Support Services ............................................................................................................ 293
Copyright Information ........................................................................................................................ 294
Legal Information .............................................................................................................................. 294
Intellectual Property .................................................................................................................. 295
TOC
x
Open Source Software .............................................................................................................. 295
Disclaimer of Warranties; Exclusion of Liability ................................................................................ 295
Modification of Software ............................................................................................................ 296
Samsung Knox .................................................................................................................................. 296
Restricting Children’s Access to Your Mobile Device ....................................................................... 296
Samsung Electronics America, Inc. .................................................................................................. 296
Index.......................................................................................................................................................... 298
TOC
xi
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new Samsung Galaxy Note 5. The following topics explain how best to
use this guide to get the most out of your phone.
Before Using Your Phone
Read Get Started and Basic Operations thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing the
Home key. Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are
simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.”
Introduction
1
Access Instructions on Phone
™
Whether you are new to Android or just new to your Galaxy Note 5, your phone can help you learn how
to use it.
Access Help
Use the phone's Help menu to learn about your phone.
1. Press Home
to display the home screen.
2. From home, tap Apps
> Settings
> Help
.
3. Tap a topic to view its contents, or tap Search to search for a topic.
Introduction
2
Get Support from My Sprint
In addition to your phone's built-in Help menu, you can also access support for your phone and service
through the preloaded My Sprint app.
1. From home, tap Apps
> My Sprint
.
2. From the My Sprint main page, tap Support.
3. Tap a topic to view its contents.
Introduction
3
Get Started
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phone’s primary external features and buttons.
Front view
Get Started
4
Part
Description
Earpiece
Listen to calls and automated prompts when using the phone.
Front camera
Takes pictures and records videos while facing the screen, and allows
you to video conference.
Power key
Turn the phone or screen on or off, or switch your phone to silent
mode, vibration mode, or airplane mode.
Back key
Return you to the previous screen, or close a dialog box, options
menu, the notification panel, or onscreen keyboard.
Home key/fingerprint scanner
Return you to the home screen. Press and hold to open Google
™
Search/Google Now . Use to register fingerprints for security.
Recent apps key
Access recently used apps.
Touchscreen
Display information needed to operate your phone, such as the call
status, the Contacts list, and the date and time. Also provides one-tap
access to all of your features and applications.
Volume keys
Adjust the ringtone or media volume or adjust the voice volume during
a call.
LED indicator
The LED indicator blinks or glows when charging, to indicate low
battery, to announce new notifications, and when voice recording.
Proximity sensors
Detect when objects are close to the screen. For example, when you
hold the phone to your ear while on a phone call, the sensors
temporarily lock the screen to prevent accidental screen touches.
Get Started
™
5
Back view
Part
Description
Rear camera
Take pictures and videos.
Microphone
Transmit your voice for phone calls or record your voice or ambient
sounds for voice recordings and videos. There are two microphones,
one on the top and one on the bottom.
Flash
Help illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Heart rate monitor
Measure your heart rate via your fingertip when using the S Health
app. For more information, see S Health.
Headset jack
Plug in a headset for convenient, hands-free conversations.
USB charger/accessory port
Connect the phone to the charger via a USB cable.
Speaker
Play ringtones and sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.
Microphone
Transmit your voice for phone calls or record your voice or ambient
sounds for voice recordings and videos. There are two microphones,
one on the top and one on the bottom.
Get Started
™
6
Part
Description
S Pen
Storage compartment for the S Pen .
SIM card
Location of the SIM card.
™
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Charge the Battery
Follow these instructions to charge your phone’s battery using either the included charging head and USB
cable or via a USB connection on your computer.
Note: This device is also compatible with Samsung-approved wireless charging devices (sold separately).
Note: This phone has an integrated battery that cannot be removed by the user.
Battery Cautions
Caution: Use only charging devices and batteries approved by Samsung. Samsung accessories are
designed for your device to maximize battery life. Using other accessories may invalidate your
warranty and may cause damage.
Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and
settings may become lost or changed, or the phone may become unusable. Charge once every six
months before storing or leaving unused for a long period.
Charge Using the AC Adapter
For fastest charging times, use the Adaptive Fast Charger that came with your phone. This charger
provides faster charging only when connected to devices that have Adaptive Fast Charging.
1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Plug the other end of the USB cable into the charging head.
3. Plug the charging head into an electrical outlet.
Get Started
7
4. After charging, disconnect the phone from the charger.

Unplug the charging head from the outlet, and remove the micro USB cable from the phone
and the charging head.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your
phone.
2. Insert the large end of the USB cable into a USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.
Get Started
8
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■
Press and hold the Power key.
 Your phone will power on. Depending on the settings, you may see the lock screen.

See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.

The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.

If your phone is not yet activated, see Activate Your Phone for more information.
Get Started
9
Turn Your Phone Off
1. Press and hold the Power key to open the phone options menu.
2. Tap Power off > Power off to turn the phone off.
 Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Note: If your device is not responding, press and hold both the Power and Volume Down keys
simultaneously for more than seven seconds to restart the device.
Get Started
10
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or press onscreen buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Get Started
11
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.
Get Started
12
Flick
Flicking the screen is similar to swiping, except that you need to move your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard. See Enter Text for more details.
Note: Screen rotation must be enabled for the screen orientation to automatically change. To enable
screen rotation, slide your finger down from the status bar to display the notification panel, and then tap
Auto rotate
Get Started
to enable the option.
13
Pinch and Spread
"Pinch" the screen by moving two fingers inward to zoom out, or "spread" by moving two fingers outward
to zoom in.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
●
If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
●
If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.

●
When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the prompts to continue.
If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you are swapping phones), you can activate on your computer online or directly
on your phone.

Activate on your computer:
•

Get Started
Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
•
Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
•
Tap Activate to override auto-activation and start the manual activation wizard.
•
Follow the onscreen prompts to complete the activation process.
14
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Tip: Do not press the Power key while the phone is being activated. Pressing the Power key cancels the
activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your
Sprint account.
1. At the Welcome screen, choose options, and then tap Start to begin setup:

Language: Choose the default language for your phone’s operation.

Accessibility: Configure settings to access settings to improve the accessibility of your
phone’s features if you are visually impaired or hard of hearing.

Emergency call: Make an emergency call.
2. Follow the prompts to complete setup for each topic. Tap Next, or the right arrow, to move
through the steps. You can skip options to continue to the next one. During setup, you may see
these options:
Note: Screens may vary based on the activation status of your phone.
®

Wi-Fi: By default, your phone prompts you to use Wi-Fi when accessing data services. Tap
a Wi-Fi access point to connect to it, or you can continue setup using your phone’s
connection to the wireless network.

Terms and conditions: Read the End User License Agreement (EULA). If you do not agree
to the EULA, you cannot continue with setup.

•
If you consent to provide diagnostic and usage data to Samsung, tap the check box.
•
Tap Next > Agree to confirm that you understand and agree to the terms and conditions.
Add your account (Google): Your phone uses your Google Account to provide access to
many features and apps. Complete the steps to sign in to your current Google Account, or
sign up for a new Google Account right from your phone. You can also skip signing in to your
Google Account, or sign in later.
•
Get Started
™
To sign in to an existing Google Account, you will need your account name (Gmail
address) and password.
15
•
For both new and existing accounts, you will need to review and accept the Terms of
Service and Privacy Policy by tapping Accept when prompted.
Note: When you sign in to a Google Account on your device, Factory Reset Protection is turned on.
Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory
settings without your permission. See Factory Reset Protection for more information.

Google services: Select your Google location and service options.

Name: Enter your first and last name to personalize Google features and apps.

Which device: Restore your apps and data from another device.

Protect your phone: Set up a screen lock to prevent others from using the phone without
your permission.

Samsung account: Some apps and features use your Samsung account. You can sign in to
your Samsung account, or follow the prompts to create a new account.
•

To sign in to or set up a Samsung account, you will have to review and agree to the
Terms and Conditions by tapping Agree when prompted.
More useful features: Switch between the default screen layout and a simpler layout. Add
weather information to your main home screen.
3. Tap Finish to complete setup.

Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps list or through Settings.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps
™
from the Google Play store app, you must link your phone to a Google Account.
Get Started
16
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Home Screen and Applications (Apps) List
Most of your phone’s operations originate from the home screen or the apps list.
1. From any screen, press the Home key to display the home screen.
2. Tap Apps
to display the apps list.
For information about using the home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, onscreen keys, and other items to open or activate the assigned function.
●
Tap Back
to return to the previous screen.
Recent Applications
You can display a list of recently used applications using the recent apps key.
●
Tap Recent apps
Basic Operations
to view a list of recently used applications.
17
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■
From home, tap Apps
> Settings
.
– or –
Drag the notification panel down and tap Settings
.
 The Settings menu displays.
For more information, see Settings.
Basic Operations
18
Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.
Turn Screen Rotation On or Off
1. Open the notification panel by dragging down from the top of the screen.
2. Tap Auto rotate
to turn the option on or off.

You may need to scroll left or right to see the Auto rotate option.

If the Auto rotate option is not available, tap Expand

Not all screens will adjust for landscape orientation.
to display the full options list.
Capture Screenshots
You can use your phone’s Power and Home keys to capture screenshots.
■
Press and hold the Power key and Home key at the same time to capture a screenshot of the
current screen.
 The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, tap Apps
> Gallery
.
Depending on your settings, you may also capture a screenshot by swiping your palm across the screen
from side to side.
Basic Operations
19
To set up palm swipe screen capture:
1. From home, tap Apps
2. Tap Advanced features
> Settings
.
and then tap On/Off next to Palm swipe to capture.
S Pen
Use S Pen and your phone to create and collaborate. With S Pen, you can:
●
Write directly into a Gmail message.
●
Write directly on the calendar.
●
Annotate documents (Word, Excel , PPT, PDF).
●
Quickly open S Note from any screen.
®
Removing S Pen from Your Phone
S Pen is stored in your phone to keep it protected and easy to locate.
■
Push the S Pen in to release it, and then slide it from your phone using the notch on the end.
Basic Operations
20
Caution: When you insert the S Pen into the slot, insert the S Pen’s nib first. Failure to do so can cause
the S Pen to become stuck. Forcefully detaching the S Pen from the slot may cause damage to the S Pen
and your device.
S Pen Options
Configure S Pen settings, including options for gestures and sounds, and for tracking S Pen when it is not
stored in your phone.
1. To access S Pen Settings, tap Apps
2. Tap Advanced features
> Settings
.
> S Pen.
Note: For more information about S Pen settings, see Advanced Features.
Air View
Hover the S Pen over items on the screen to display more information:
●
Information preview: Preview information, extend text, or enlarge pictures by hovering your pen
over the screens.
●
Icon labels: View the labels of icons by hovering your pen over them.
●
List scrolling: Scroll up or down lists by holding the pen over the top or bottom edge of the
screen.
●
Link preview: Hover your pen over a link to preview the linked content.
●
Air menu: Hover your pen over the action button to attach or insert content, attach contacts, or
add recipients to a message.
Note: The preview function is only available when the S Pen’s pointer is a solid color.
Configure Air View
Enable Air view features, and learn about using them.
1. From home, tap Apps
2. Tap Advanced features
Basic Operations
> Settings
.
> S Pen > Air view.
21
Air Command
Air command allows you to quickly activate frequently‑used applications or perform actions.
■
To launch the Air command menu, remove the S Pen from the S Pen slot, hold the S Pen near
the screen so that the pointer appears, and then press the S Pen button once.

Action memo: Launch a Quick Note and link it to actions. Action memos are saved in the S
Note app.

Smart select: Draw around an area of the screen to collect it in the Scrapbook app.

Screen write: Capture screenshots and write or draw on them.

S Note: Create or edit an S Note.

Translate: Translate words by hovering over them with the S Pen.

Add shortcuts: Add up to three apps and functions to the Air command menu.

Settings: Configure Air command.
Basic Operations
22
Action Memo
An Action memo is a special type of note that can turn your written text into actions on your device.
For example, if someone tells you the name of a restaurant, you can launch a new memo, write the name
of the restaurant, and then have the memo locate it on a map.
Note: While active, an Action memo stays on the screen for as long as you are using it, even if you press
the Home key. You must tap Save or Cancel in order to close the memo.
Create an Action Memo
1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer
appears, and press the S Pen button once.
2. Tap Action memo
.
3. These editing tools are available:

List: Launch S Note to view or create Action memos.

Pen: Tap to change the pen color.

Eraser: Use the pen to erase part of the memo, or tap Eraser again, and then tap Clear all
to erase all content.

Delete: Delete the Action memo.

Save: Save the Action memo.

Share: Choose a sharing method to share the Action memo.

Create new action memo: Create another Action memo.
Basic Operations
23
4. Tap More options
for additional options.

Link to action: Turn written text into actions.

Minimize: Minimize the Action memo by making a small thumbnail on the main home screen.

Pin to Home screen: Create a shortcut to the Action memo on the home screen.

Set reminder: Set an alert time to remind you about the Action memo.

Edit as S Note file: Open the Action memo in the S Note.

Change background color: Change the color of the Action memo.

Discard: Discard the Action memo.
5. When you are finished, tap Save.
Note: To view your Action memos, from home, tap Apps
information.
> S Note
. See S Note for more
Link an Action Memo
Turn text into actions. For example, you can write a phone number, and then save it to Contacts.
To link a memo to an action:
1. Tap Air command
.
2. Tap Action memo
.
3. Write on the memo.
4. Tap More options
Basic Operations
> Link to action.
24
5. Draw around the content you want to use for the action. The selected content is boxed and
highlighted.
6. On the menu bar that appears, tap the action you want to take. Options include Phone,
Contacts, Messages, Email, Internet, Map, and Task.
7. Follow the prompts to set the desired option.
Screen Off Memo
You can write quick memos without turning your device on.
Note: The screen off memo setting must be enabled. For more information, see S Pen.
To create a screen off memo:
1. Detach the S Pen while the screen is off.
2. Write on the screen.

Tap Save to save your action memo to the S Note app.

Tap Delete to discard the action memo.
Smart Select
The Smart select feature provides a capture tool to select content on a screen. You can then add it to
your Scrapbook app or share it with your contacts.
To launch the Smart select tool:
1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer
appears, and press the S Pen button once.
Basic Operations
25
2. Tap Smart select
.

Tap the shape you want to use: Rectangle, Lasso, Oval, or Animation.

Draw around the content you want to select.

The selected clip is centered on the screen.
•
Tap Back
•
Tap
Auto select to automatically refine the selection based on the image. You can
manually add or subtract from the selection, as well as rotate the selection left or right.
to start over and select new content.
3. Tap an option at the bottom of the window:

Draw: Add notes to the screen using the S Pen.

Share: Choose a sharing method to share your content.

Save: Save the content to the Gallery app.
Screen Write
Screen write allows you to capture a screen shot and then write notes on the screen shot.
To use Screen write:
1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer
appears, and press the S Pen button once.
Basic Operations
26
2. Tap Screen write
. The current screen is captured, and a pen tool appears.
The following editing tools are provided:

Pen: Write or draw on the screen shot. Press the Draw icon a second time to change the pen
tip, size, color, and to save presets.

Eraser: Erase the writing or drawings on the screen shot. Tap the Eraser icon a second time
to change the size of the eraser area and to see the Clear all option.

Undo: Undo the last action.

Redo: Redo the last action.

Crop: Crop the image.

Share: Share the image via messaging, Bluetooth , Email, and more.

Save: Save the content to the Gallery app.
®
S Note
Create, edit, and manage all the notes on your phone with the S Note app.
To use S Note:
1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer
appears, and press the S Pen button once.
2. Tap S Note
. The current screen is captured, and a pen tool appears.
For more information, see S Note.
Basic Operations
27
Translate
Translate words by hovering over them with the S Pen.
To use Translate:
1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer
appears, and press the S Pen button once.
2. Tap Translate
.
3. Tap the Source and Target languages to change them to the desired languages.
4. Hover the S Pen over a word.

Tap Sound

Tap Close
Basic Operations
to hear the word pronounced in the Source language.
to close Translate.
28
Add or Remove Air Command Shortcuts
You can add or remove shortcuts to apps and functions to the Air command menu.
Add Air Command Shortcuts
1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer
appears, and press the S Pen button once.
2. Tap Air command
> Add shortcuts
.
3. Swipe across the screens, and tap the apps or functions you would like to add to the Air
command menu.
4. Tap Back
to save your selection.
Remove Air Command Shortcuts
You can remove any Air command app shortcuts you have added.
1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer
appears, and press the S Pen button once.
2. Tap Air command
3. Tap Remove

> Settings
> Shortcuts.
next to any shortcuts you want to remove.
To add a new shortcut, tap it from the app list.
4. Tap Back
to save your settings.
Applications
The following topics describe how to access the applications (apps) list and launch apps on your phone.
Launch Applications
All installed apps can be accessed and launched from the apps list.
1. From home, tap Apps
.
 The apps list opens.
2. Tap an app icon to launch the corresponding application.
 The application opens.
Tip: Swipe left to view additional apps list screens. Some apps may reside within folders in the apps list;
to open these, tap the folder and then tap the app icon.
Basic Operations
29
Apps List
The apps list expands to include any apps you download and install on your phone. The following table
outlines the primary apps that have been preinstalled on your phone.
App
Function/Service
1Weather
Receive real-time local weather information at any location in the world.
Access 7-day and hourly weather forecasts for your area.
AAA
Plan trips and access AAA member services. Located in the Sprint
folder in the Apps list.
™
Amazon (Amazon
Shopping)
™
Shop at Amazon .com from your phone.
App Spotlight
Discover new apps from the Google Play store.
Calculator
Perform basic and advanced mathematical calculations.
Calendar
Use Calendar to create and manage events, meetings, and
appointments, organize your time, and be reminded of important events.
Caller ID
See who is calling, even if the caller is not in your contact list.
Camera
Take pictures and record videos using the front and rear cameras.
Chrome
Browse the Internet using Google’s Chrome Web browser.
Clock
Set alarms, view time in time zones around the world, use a stopwatch,
set a timer, and use your phone as a desk clock.
Contacts
Store and manage contacts from a variety of sources, including contacts
you enter and save directly in your phone as well as contacts
synchronized with your Google account, compatible email programs
®
™
(including Microsoft Exchange Server), and your Facebook friends.
DraftKings
Play daily fantasy sports against other users with DraftKings.
Drive
Open, view, rename, and share your Google Docs and files. Located in
the Google folder in the Apps list.
Email
Send and receive email from a variety of email service providers.
™
™
Basic Operations
30
App
Function/Service
Excel
Create and share spreadsheets quickly and easily with Microsoft Excel.
Located in the Microsoft folder in the apps list.
Facebook
Keep up with friends and family with the Facebook app. Share updates,
photos, and videos, as well as text, chat, and play games.
Galaxy Apps
Discover apps designed exclusively for your Galaxy device.
Gallery
View and edit pictures and watch videos that you have taken with your
phone’s camera or downloaded.
Gmail
Send and receive email with Gmail, Google’s web-based email service.
Located in the Google folder in the Apps list.
Google
Search not only the Internet, but also the apps and contents of your
device. Located in the Google folder in the Apps list.
Hangouts
Meet friends and family online, share photos, host video calls, and send
SMS and Hangouts messages. Located in the Google folder in the Apps
list.
Instagram
Capture and share photos and videos with your friends. Customize what
you capture, and then share it on your feed or post it directly to your
friends. Located in the Social folder in the apps list.
Internet
Browse the Internet using a full-featured browser.
Lookout
Use Lookout Mobile Security for key security options, such as anti-virus
and anti-malware technology, a lost and stolen device locater service, an
application privacy adviser, and a backup service.
Loot
Use Loot to play unlimited premium games for a low monthly fee.
Maps
Find your current location and get directions and other location‑based
information.
Messages
Send and receive text and multimedia messages.
Messenger
Reach out to your friends and family with Facebook Messenger , which
works just like texting. A data plan is required to use Messenger. Located
in the Social folder in the Apps list.
®
™
Basic Operations
31
App
Function/Service
Music
Use Music to browse your music library, play songs, and create playlists.
You can also set songs as ringtones for incoming calls, or as alarm tones.
My Files
Manage your sounds, images, videos, Bluetooth files, Android files, and
other data in one convenient location. Located in the Samsung folder in
the apps list.
My Sprint
Access your Sprint account, get device information, and help.
NextRadio
Listen to your favorite FM radio stations on the go with NextRadio . Tune
in to any FM frequency in your area and listen to the radio without the
cost of streaming music.
OneDrive
Use OneDrive for free online storage for all your personal files so you
can get to them from your Android device, computer, and any other
devices you use. Located in the Microsoft folder in the apps list.
OneNote
Stay organized using text, pictures, or audio notes. Create Quick Notes or
®
review and edit shared OneNote notebooks using OneDrive. Located in
the Microsoft folder in the apps list.
Optical Reader
Scan printed text into a note.
Pages Manager
Manage up to 50 social media pages from your smartphone or tablet with
the Pages Manager app. You can check page activity, share with your
audience and see insights. Located in the Social folder in the apps list.
Phone
Make and receive phone calls.
Photos
Automatically back up your photos and videos to your Google Account.
Located in the Google folder in the Apps list.
Play Movies & TV
Watch movies and TV shows purchased from Google Play. You can
stream them instantly, or download them for viewing when you are not
connected to the Internet. You can also view videos saved on your
device. Located in the Google folder in the Apps list.
Play Music
Play music and audio files on your device. Located in the Google folder in
the Apps list.
Play Store
Find new apps, movies and TV shows, music, books, magazines, and
games in the Google Play store.
®
®
Basic Operations
32
App
Function/Service
Playphone
Use Playphone to discover and purchase new games. Recommend
games to others.
PowerPoint
Create and share presentations quickly and easily with Microsoft
®
PowerPoint . Located in the Microsoft folder in the apps list.
S Note
Create, edit, and manage all the notes on your phone with the S Note
app.
S Voice
Use the S Voice voice recognition application to activate a wide variety
of functions on your phone.
Samsung Gear
Connect your device to your Samsung Gear using this application.
Located in the Samsung folder in the apps list.
Samsung Health
Manage your health with S Health wellness application. Set fitness goals,
check your progress, and keep track of your overall health.
Samsung Pay
Use your phone to pay at more places than any other mobile payment
service out there, from the grocery store to the coffee shop to your
favorite department store.
Samsung+
Get live help, discover new features, and unlock promotions for your
Samsung device.
Scrapbook
Use the Scrapbook app to manage the multimedia content you capture
with the S Pen. Located in the Samsung folder in the apps list.
Secure Wi-Fi
Protect your data usage privacy when using unsecured public Wi-Fi
hotspots. Located in the Sprint folder in the Apps list.
Settings
Configure settings and options on your phone.
SideSync
Easily share screens, windows, and data between a PC and a Samsung
Android device with SideSync.
Sprint Family Locator
Use Sprint Family Locator to locate any phone on your Sprint family plan
instantly—from your mobile phone, tablet or computer.
Sprint Fun & Games
Download new apps and games from Sprint.
Sprint Music Plus
Purchase, download, and play music, ringtones, and ringback tones for
your phone.
™
Basic Operations
33
App
Function/Service
Sprint TV & Movies
Use Sprint TV & Movies to watch live TV and access movies and other on
demand entertainment on the go.
Sprint Worldwide
Access information about Sprint Worldwide international voice and data
service.
Tech Expert
Get access to a US-based technical expert.
Texture
Get unlimited access to all the best digital magazine subscriptions. Read
your favorite magazines anytime, anywhere, including back issues.
Uber
Hire a private driver in more than 130 cities and 30 countries. Uber is an
entirely new and modern way to travel.
Video
View videos on your phone.
Voice Recorder
Record voice memos and share them with others. Located in the
Samsung folder in the apps list.
Voice Search
Search the Internet and your phone using voice commands. Located in
the Google folder in the apps list.
Voicemail
Use Visual Voicemail for quick and easy access to your voicemail. Now
you can find exactly the message you are looking for without having to
listen to every voicemail message first.
Word
Create and share word processing documents quickly and easily with
®
Microsoft Word. Located in the Microsoft folder in the apps list.
YouTube
View and upload YouTube videos from your device.
™
Note: Available apps are subject to change.
Basic Operations
34
Phone Number
Follow the instructions below to display your phone’s wireless phone number.
■
From home, tap Apps
> Settings
> About device
.
 You will see the number listed under My phone number.
Airplane Mode
Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can
use apps that do not require a signal or data.
To turn on airplane mode:
■
Pull down the status bar and tap Airplane mode
> Turn on.
 Your phone is now in airplane mode. You will see the airplane mode icon
bar.
in the status
To turn off airplane mode:
■
Pull down the status bar and tap Airplane mode
.
 Your phone’s wireless connection features are now restored.
Basic Operations
35
Enter Text
You can type on your phone using the touchscreen Samsung keyboard or Google voice typing.
Samsung Keyboard
Use the touchscreen Samsung keyboard for entering text. The keyboard appears automatically when you
tap a text entry field, and can be used in either portrait or landscape mode. You can also use the Google
™
Voice typing option to enter text using your voice (see Google Voice Typing for details).
The Samsung keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys
(like on a computer), along with enhancements and options that allow you to enter text faster and more
accurately, such as continuous key input, personalized usage dictionaries, and more.
Note: Depending on which app you are using (Messages, Email, etc.), the keyboard appearance may
differ.
Assigning the Samsung Keyboard for Text Entry
If you have multiple text input methods installed on your device, you can select the Samsung keyboard to
be your default text input method from Settings, or you can choose it at any time while entering text.
Note: The Samsung keyboard is the default text input method on your phone. Additional keyboards and
input methods are available for download at the Google Play store. See Google Play Store.
From Settings:
1. From home, tap Apps
> Settings
> General management
.
2. Tap Language and input > Default keyboard > Samsung keyboard.
Use Samsung Keyboard to Enter Text
■
Tap keys to enter text. While entering text, use these options:

If you make a mistake, tap Delete
to delete incorrect characters. Touch and hold Delete
to delete a whole word or field.

Tap Shift
to change the case of the text (the arrow will turn blue). Tap Shift
switch to all capitals (the key will turn blue).
Basic Operations
twice to
36

Tap Symbols
to switch to a symbols keyboard. There are two symbol keyboards; to
switch between them, tap Symbols (1 of 2)

Tap Google voice typing
Google Voice Typing.

Touch and hold Options

or Symbols (2 of 2)
.
to switch to Google Voice typing to enter text by speaking. See
to open an options menu. Select from the following options.
•
Voice input: Switch to Google Voice typing.
•
Handwriting: Use S Pen to compose handwritten text.
•
Clipboard: Attach a screenshot or other item from the clipboard.
•
Emoticon: Display a list of emoticons.
•
One-handed keyboard: Use a keyboard designed for one hand.
•
Keyboard settings: View the Samsung keyboard settings menu.
If you have more than one language selected in Samsung Keyboard settings, you can swipe
your finger over Spacebar
to switch between languages.
Configure Samsung Keyboard
1. From home, tap Apps
> Settings
> General management
.
2. Tap Language and input > Virtual keyboard > Samsung keyboard.
Basic Operations
37
Google Voice Typing
Google Voice typing uses Google voice recognition to convert speech to text.
Use Google Voice Typing to Enter Text
1. Tap Voice input
on the Samsung keyboard.
– or –
Touch and hold Options
on the Samsung keyboard, and then tap Voice input
.
2. Speak into the microphone and watch your text being entered onscreen.

If the text is incorrect, select it and tap Delete
3. Once you have completed entering your text, tap Exit
.
. The keyboard will reappear.
> Languages and tap a
Note: You can assign a new language to Google voice typing. Tap Settings
language to select it. To add more languages, tap Settings
want to add, tap Save, and then tap Back
> Languages, tap the language(s) you
.
Configure Google Voice Typing
1. From home, tap Apps
> Settings
> General management
.
2. Tap Language and input > Virtual keyboard > Google voice typing.
Basic Operations
38
Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and pasting
text, using voice-to-text input, customizing the user dictionary, using predictive text, and more.
■
Double-tap or touch and hold text to highlight it, and then select from the following options:

Select all: Highlights all the text in the field.

Cut: Removes the selected text and saves it to the clipboard.

Copy: Copies the selected text to the clipboard.

Paste: Insert the last copied or cut text into the current field.

Share: Send the text with others using a variety of sharing methods.

Clipboard: Display the clipboard to choose previously cut or copied text.

Dictionary: Access your personal dictionary.

Assist: Perform a Google search on the selected term.
Google Account
™
You will need a Google Account to access several phone features such as Gmail, Google Maps ,
Hangouts, and the Google Play applications. Before you are able to access Google applications, you
must enter your account information. These applications sync between your phone and your online
Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.
Create a Google Account
If you do not already have a Google Account, you can create one online or by using your phone.
Note: You can also create and sign into your Google/Gmail account through your phone’s Setup
application.
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play,
you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign in > Create account.
Basic Operations
39
3. Follow the prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email to confirm
and activate your new account.
Create a Google Account Using Your Phone
1. From home, tap Apps
account.
> Settings
> Cloud and accounts
> Accounts > Add
2. Tap Google, and then tap Email or phone.
3. Follow the prompts to set up your account. Tap Next to proceed between steps and complete any
additional screens if prompted.
 You are signed in to your Google Account, and your phone will synchronize the selected
items.
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to
add a secondary email address. Enter a second Gmail address or any other email address from which
you currently send and receive email. This address is used to authenticate your account should you ever
encounter problems or forget your password. It is strongly encouraged for Android users so you can
regain access to Google services and purchases on your phone.
Basic Operations
40
Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign
in to your Google Account.
1. From home, tap Apps
account.
> Settings
> Cloud and accounts
> Accounts > Add
2. Tap Google, and then tap Email or phone.
3. Enter your Gmail address and password, and tap Next.
4. Complete any additional screens if prompted.
 You are now signed in to your Google Account.
Factory Reset Protection
When you sign in to a Google Account on your device, Factory Reset Protection is activated. Factory
Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings
without your permission. For example, if your device is lost or stolen and a factory data reset is
performed, only someone with your Google Account username and password can use the device.
You will not be able to access the device after a factory data reset if you do not have your
Google Account username and password. For more information, see Factory Data Reset.
Caution: You should remove your Google Account before shipping your device to Samsung or any other
service provider for service and before resetting the device to factory settings.
Enable Factory Reset Protection
Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP)
security feature.
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41
Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the device.
1. From home, tap Apps
2. Tap Cloud and accounts
3. Tap More options
> Settings
.
> Accounts > Google.
> Remove account.
Google Play Store
Google Play is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to
bestselling books and blockbuster movies and music. When you find what you want, you can easily
download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or
mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google
Account for details.
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by
Google Inc.). The company is not responsible in any way for user-installed applications (quality,
reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses,
etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access
your personal information or require us to disclose your customer information to the third-party application
provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you
aren’t comfortable with the third-party application’s policies, do not use the application.
Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require access to
your personal information (such as your location, contact data, and more) or access to certain functions
or settings of your phone. Download and install only apps that you trust.
1. From home, tap Apps
> Play Store
.
2. When you open the Google Play store app for the first time, the Terms of Service window will
appear. Tap Accept to continue.
3. Browse through the categories, find an item you are interested in, and tap the name.

Search for an app. Tap the Google play search field, enter the name or type of app you are
looking for, and then tap Search
on the keyboard.
4. Tap an app to read a description about the app and user reviews.
5. Tap Install (for free applications) or the price (for paid applications).
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Note: If you have not already done so, you will need to set up a payment method to purchase paid apps
from Google Play.
6. The subsequent screen notifies you whether the app will require access to your personal
information or access to certain functions or settings of your phone. If you agree to the conditions,
tap Accept (for free apps) or Accept and then Buy (for paid apps) to begin downloading and
installing the app.

If you have not already set up a payment method, tap Continue and then follow the prompts
to arrange payment and complete the purchase.
 The selected app is downloaded and installed on your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have access to
many functions or a significant amount of your data. Once you tap OK on this screen, you are responsible
for the results of using this item on your phone.
Purchasing Applications
Purchase apps at your own risk. The company is not responsible for any disadvantage resulting for
user or third parties.
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your
credit card or other payment method is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you cannot request a refund a second time.
1. From home, tap Apps
2. Tap Menu
> Play Store
.
> My apps & games.
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is cancelled.
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Update an App
Depending on your settings, many apps will update automatically, or you can update apps directly from
the Play store app.
Update an App Directly
1. From home, tap Apps
2. Tap Menu
> Play Store
.
> My apps & games.
3. Tap the app you want to update, and then tap Update.
 The app update is downloaded and installed.
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Set Automatic App Updates
1. From home, tap Apps
2. Tap Menu
> Play Store
.
> My apps & games.
3. Tap the app you want to set for auto-update, and then tap More options
> Auto-update.
 The app is set to update automatically whenever an update becomes available.
Note: Automatic updates are unavailable for some apps.
Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. From home, tap Apps
2. Tap Menu
> Play Store
.
> My apps & games.
3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.
 The app is uninstalled and removed from your phone.
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Get Help with Google Play
The Google Play store app offers an online help option if you have questions or want to know more about
the app.
1. From home, tap Apps
2. Tap Menu
> Play Store
.
> Help & feedback.
 Your phone will display the Google Play store Help page, where you will find comprehensive,
categorized information about Google Play. Tap Browse all articles to browse the full help
menu, or tap Search
to search for specific topics.
Lock and Unlock Your Screen
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.
Turn the Screen Off When Not in Use
To quickly turn the screen off:
■
Press the Power key. Pressing the Power key again or receiving an incoming call will turn on
your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when
you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen Timeout.
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Turn the Screen On and Unlock It
1. To turn the screen on, press the Power key.
 The lock screen appears.
2. Swipe your finger across the screen to unlock it.
 The screen is unlocked.

If you have set up a screen lock, you will be prompted to draw a pattern, enter a password or
PIN, or scan your fingerprint. See Screen Lock.
Update Your Phone
From time to time, updates may become available for your phone. You can download and apply updates
through the Settings > System updates menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to
update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change
location during the update process. Make sure the battery is adequately charged before beginning an
update. A weak signal or low battery during an update may cause the update to fail. An update failure
may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
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Update Your Phone Software
You can update your phone's software using the System updates option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating
your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps
[your account].
> Settings
> Cloud and accounts
> Accounts > Google >
2. Tap On/Off to enable backup of each item.
3. Tap More options
> Sync now to sync your Google Account information.
To back up your Exchange Mail information:
1. From home, tap Apps
Exchange ActiveSync.
> Settings
> Cloud and accounts
> Accounts > Microsoft
2. Tap On/Off to enable backup of each option (Calendar, Contacts, Email, Tasks).
3. Tap More options
> Sync now to sync your Microsoft Exchange ActiveSync information.
To back up your Google apps:
Your Google app purchases are saved remotely and can be re-installed after the update is applied.
1. From home, tap Apps
2. Tap Menu
> Play Store
.
> My apps & games > Library tab.
3. Scroll through the list of previously downloaded Google apps and choose those you want to
reinstall.
4. Follow the prompts.
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Update Your Phone’s Software
Once you have backed up all your data, use the Update now option to update your phone’s software.
1. From home, tap Apps
> Settings
> System updates
.
2. Tap Download updates manually.
 Your phone automatically downloads and installs any available updates. You may be
required to power your phone off and back on to complete the software upgrade.
Alternatively, you can access system updates through the notification panel.
1. Locate the System Update Available icon (
) on the notification panel.
2. Slide the status bar down.
3. Tap System Update Available
to open the System Updates screen.
4. Tap Download and follow the prompts.
 The downloading icon
the necessary files.
appears within the status bar to indicate the phone is downloading
5. Follow the prompts to install the update and restart your phone.
Confirm Your Current Phone Software
1. From home, tap Apps
> Settings
> About device
.
2. Locate the Software version read-only field.
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Update Your Profile
This option allows you to automatically update your online user profile information. If you choose to
change your user name and select a new one online, you must then update the user name on your
phone.
1. From home, tap Apps
> Settings
> System updates
> Update Profile.
2. Follow the prompts.
 The phone will download and install the profile update and you will see a confirmation when
completed.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to
reconnect with the network.
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50
Update Your PRL
This option allows you to download and update the PRL (preferred roaming list) automatically.
1. From home, tap Apps
> Settings
> System updates
> Update PRL.
2. Follow the prompts.
 The phone will download and install the PRL update and you will see a confirmation when
complete.
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51
Your Phone's Home Screen
The following topics describe how to use and customize your phone’s home screen, understand the
status bar, and use the notification panel.
Home Screen Basics
The home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Home Screen Layout
Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.
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52
Item
Description
Status area
The status area of the status bar (on the right) displays phone and
service status information such as signal strength, battery status, Wi-Fi
and data connectivity, ringer status, and time.
Status bar
The status bar displays icons to notify you of your phone’s status (on
the right side) and notifications (on the left side).
Widget
Widgets are self-contained onscreen apps that reside on your phone’s
home screen.
Application icons
Application icons are shortcuts to favorite applications. You can add
and remove these shortcuts as you want.
Applications (Apps) list
Tap to open the applications (Apps) list. The Apps list key is a primary
shortcut available from all home screens.
Primary shortcuts
Primary shortcuts are application shortcuts that appear in the same
location on all of your phone’s home screens. These are customizable
except for the Applications (Apps) shortcut, which remains static.
Notification area
The notification area of the status bar (on the left) displays notifications
for incoming messages, missed calls, application updates, and more.
Note: The indicator above the primary shortcuts lets you know your current screen position.
Tip: Press the Home key to return to the main home screen from any other screen.
Extended Home Screens
In addition to the main home screen, your phone features extended home screens to provide more space
for adding icons, widgets, and more. Press the Home key to display the main home screen.
●
Swipe left or right to go to an extended home screen.
●
While on an extended screen, press the Home key to return to the main home screen.
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53
Add Home Screens
If you want to set up more shortcuts or widgets than you have space for, you can add more home
screens.
1. Touch and hold an empty area on a home screen.
2. Scroll through the thumbnail screens to the right until you see a blank screen with a + sign.
3. Tap
to add the screen.
 A new blank home screen will be added to the far right of your screens.
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54
Status Bar and Notification Panel
Your phone’s status and notifications are available at a glance at the top of the screen.
Status Bar
The status bar at the top of the home screen provides phone and service status information on the right
side and notification alerts on the left. To view the notification panel or access the quick settings menu,
pull down the status bar from the top of the screen.
Status Bar Layout
Main Status Icons
Icon
Status
Bluetooth: Bluetooth is active.
GPS: GPS is active.
Wi-Fi: Wi-Fi is active.
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55
Icon
Status
Mute mode: Mute mode is enabled.
Vibrate mode: Vibrate mode is enabled.
Signal strength: Cellular network signal strength is displayed.
Roaming signal strength: Roaming network signal strength is displayed.
3G: The device is connected to a 3G wireless network.
4G LTE active: The device is connected to a 4G LTE wireless network.
Airplane mode: Airplane mode is active.
Sync: Sync is active.
Battery charging: Battery is charging.
Battery full: Battery is fully charged.
Main Notification Icons
Icon
Notification
Missed call: A call has been missed.
My Sprint: New My Sprint message has arrived.
New voicemail: New voicemail message has been received.
New email: New email has arrived.
New Gmail: New Gmail has arrived.
New message: New text or MMS message
New Hangouts message: New Hangouts message has arrived.
Event: A calendar event is approaching.
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56
Icon
Notification
USB: A USB connection is active.
Alarm: An alarm has been set.
Emergency alert: A new Emergency alert has arrived.
Update available: An app update is available from the Google Play store.
File download in progress: Download of a file or app is in progress.
File upload in progress: File is being uploaded or sent.
Update successful: An app or software update was successful.
More notifications available: View additional notifications.
Note: Additional notification icons may appear. All notifications may be accessed through the notification
panel.
Notification Panel
Your phone’s notifications appear at the left side of the status bar, and you can access the full notification
panel by pulling down the status bar. From there, you can check notifications, download updates, open
messaging apps, use the quick settings menu, and more.
Open the Notification Panel
■
Pull the status bar down. (Slide your finger down from the top of the screen.)
 The notification panel opens. To check notifications, tap an item in the list.
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57
Close the Notification Panel
■
Slide the notification panel up. (Slide your finger up from the bottom of the screen.)
– or –
Tap Back
to close the notification panel.
Notification Panel Layout
The notification panel gives you access to notifications, brightness control, settings, and the quick settings
menu.
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58
Notification Panel Quick Settings
The Quick Settings list at the top of the notification panel lets you quickly access frequently used settings
options. Scroll left or right to display all available settings, and tap an icon to turn the selected feature on
or off.
To view additional Quick settings:
1. From a home screen, pull down the status bar to display the notification panel.
2. Drag View all
downward to display the quick settings panel options.
3. Tap a setting to turn it on or off.
4. Tap More options
5. Drag View all
to edit Quick settings or to change the button layout.
upward to close the Quick settings.
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59
Multi Window
Multitask by using multiple applications at the same time
Activate Multi Window
™
Apps that support Multi window display together on a split screen. You can switch between the apps and
adjust the size of their display on the screen.
Note: Multi window is not available for all apps.
1. From any screen, tap Recent apps

Recently used apps that support Multi window have a Multi window
2. Tap Multi window

.
icon in their title bar.
in the title bar to launch an application in split screen view.
Other recently used apps that support Multi window display below the launched app.
3. Tap an app to add it to the split screen view.
Window Controls
Use Window controls to switch windows, open an app in a pop-window, or to close an app.
1. Select an app window, and then tap the middle of the window border.
2. The following options are available:

Switch windows: Switch locations between Multi window apps.

Open in pop-up view: Open the selected app in a pop-up window.

Close app: Close the selected app.
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60
Customize the Home Screen
Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home
screen.
Operations for Rearranging the Home Screen
●
Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired
location.
●
Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove
.
●
Displaying the Home Screen Menu: From home, touch and hold an empty space to display the
Home Screen menu. Menu options include Wallpapers, Widgets, Themes, and Screen grid.
Change the Wallpaper
Select and assign your phone’s background wallpaper.
1. From home, touch and hold an empty space, and then tap Wallpapers and themes

You can also access the wallpaper menu through settings. From home, tap Apps
Settings
> Wallpapers and themes
.
>
.
2. Tap View all to see all available wallpaper images.
3. an option to select the wallpaper.

Tap From Gallery for additional wallpapers.
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61
4. Tap an image to choose it, and then choose where you want to use it:

Home screen

Lock screen

Home and lock screens
5. Tap the following options:

Motion effect: Allow the wallpaper to shift slightly as you move the device, creating a 3D
effect.

Set as wallpaper: Set the image as the wallpaper.
 The wallpaper is set.
Add Shortcuts to the Home Screen
You can add shortcuts for quick access to favorite apps from the home screen.
1. From home, tap Apps
.
 The Apps list opens.
2. Touch and hold an app icon.
 The icon will disengage and you will see thumbnails of your home screens.
3. Drag the icon to an empty location on one of the home screens.
 The shortcut is added to the home screen.
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62
Add Widgets to the Home Screen
You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a
home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of
widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many
others.
1. From home, touch and hold an empty space, and then tap Widgets
.
 The Widgets list opens.
2. Touch and hold a widget icon.
 The icon will disengage and you will see thumbnails of your home screens.
3. Drag the icon to an empty location on one of the home screens.
 The widget is added to the home screen.
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63
Add Folders to the Home Screen
You can group home screen shortcuts into folders for convenient access.
1. From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of
another shortcut and release it.
2. Type a name for the folder and tap Back
.
 A new folder is created.
3. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new
folder.
 The new shortcut is added to the folder.
Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. From home, tap the folder to open it, and then tap the folder name.
2. Type a new name and then tap Done.
Change the Folder Color
You can change the color of a folder.
1. From home, tap the folder to open it.
2. Tap Palette
and select a color, and then tap Back
Your Phone's Home Screen
.
64
Phone App
The following topics outline the use of your device’s phone app to place and receive calls, use voicemail,
set up and manage contacts, and more.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the
in-call screen options.
Adjust In-Call Volume
■
Adjusting Call Volume: Press the Volume key up or down during the call.
Troubleshooting
Problem: Difficulty during call.
Solution 1: It may not be possible to make a call properly in a noisy location.
Solution 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Problem: Sound pops momentarily during a call.
Solution: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone’s dialer screen.
1. From home, tap Phone
to display the phone screen.
 The phone app opens. If necessary, tap Keypad
Phone App
to display the dialer screen.
65
2. Tap the number keys on the keypad to enter the phone number.

As you enter digits, Smart dial searches for contacts that match. If you see the number you
want to dial, tap it to place the call immediately without entering the rest of the number .
3. Tap Dial
to call the number.
 The phone dials the number. The call begins when the other party answers.
4. To end the call, tap End
.
 The call ends.
Troubleshooting
Problem: Call does not connect.
Solution 1: If the number was not dialed using the area code, try dialing using the full 10-digit number
including the area code.
Solution 2: If you are in an area with poor wireless coverage, try calling again from another area.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. From the lock screen, swipe the Phone shortcut
2. Tap 9-1-1 and tap Dial
up, and then tap Emergency call.
.
 As long as you are in an area covered by wireless service, the emergency call is placed.
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66
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
2. From home, tap Phone

.
If necessary, tap Keypad
3. Tap 9-1-1 and tap Dial
to display the keypad.
.
 As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1
emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate
your approximate location. Depending on several variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some
designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be
equipped to receive GPS location information from your phone.
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls,
reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party. When you receive a phone call from someone who
is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call
screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
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67
Answer an Incoming Call
1. When a call arrives, drag Answer
to the right to answer it.
 The call begins.
2. To end the call, tap End
.
 The call ends.
Mute the Ringing Sound
■
To mute the ringer without rejecting the call, press the Volume key down.
Reject an Incoming Call
■
When a call arrives, drag Reject
to the left to reject it.
 The ringtone or vibration will stop and call will be sent directly to voicemail.
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68
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
1. When a call arrives, drag Send message up from the bottom of the screen.
 The ringtone or vibration will stop and you will see a list of preset text messages.
2. Tap one of the messages to send it to the caller.
 The selected message will be delivered to the caller.

You can edit existing reject messages or create new ones through the Call settings menu.
From home, tap Phone
> More options
edit or create reject messages.
> Settings > Quick decline messages and
In-Call Screen Layout and Options
While you are on a call, you will see a number of onscreen options.
In-Call Screen Layout
■
Tap options to activate them during a call.
●
Add call

: Tap to initiate a conference call.
After the second call is placed, tap Merge
to join the two calls (conference).
●
Extra volume
●
Bluetooth : Route the phone’s audio through a connected Bluetooth headset (On) or through
the speaker (Off).
Phone App
: Increase the current volume of the call.
69

When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth
call icon
.
Note: The Bluetooth button is activated to show the current call is routed to the connected Bluetooth
headset.
●

To route the current call back to the phone, tap Bluetooth to temporarily use the phone.
Tap it again to route the call back to the connected Bluetooth headset.

When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the
earpiece or speaker.
Speaker
: Route the phone’s audio through the speaker (On) or through the earpiece (Off).

Activate Speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the Volume key.)

Deactivate Speaker to use the phone’s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
●
Keypad/Hide
●
Mute
: Toggle the appearance of the onscreen keypad.
: Mute the microphone during an active call. Tap again to unmute the microphone.
Note: If Mute is activated, the speaker mode is deactivated.
●
End call
: End the current call.
Additional In-Call Options
■
Tap More options
to display additional in-call options:

View contact: Display your caller’s contact information (if available).

Add to contacts: Add the caller to your Contacts list.

Send message: Send a text or multimedia message while remaining on the call.
End of Call Options
When a call ends, you will briefly see an end-of-call options screen, which may include:
●
View contact: Display the contact information for the caller.
●
Add to contacts: Create a new contact entry for the caller. See Add a Contact.
●
Call: Place a call to the caller.
●
Message: Address a text message to the caller. See Send a Text Message.
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70
Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. From home, tap Phone
to display the phone app.
2. Tap Contacts to display the Contacts list.
 The Contacts list appears.
3. Tap a contact.
4. Tap Call
to place a call.
 The phone dials the number. The call begins when the other party answers.
5. To end the call, tap End
.
Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to
right to place a call to the entry’s primary number.
Call from Call Log
The call log list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. From home, tap Phone
to display the phone app.
2. Tap Recents to display the call log list.
 The call log list appears.
3. Tap an entry to display the call details.
4. Tap
to place a call.
 The phone dials the number. The call begins when the other party answers.

For additional options, tap the name or number.
5. To end the call, tap End
Phone App
.
71
Tip: You can also place a call directly from the Call logs list. Swipe the entry you want to call from left to
right to place a call.
Optional Services
The following topics outline additional voice-related services available with your phone, including call
services, voicemail, and more.
Voicemail Setup
Follow the instructions below to set up voicemail on your phone. You should set up your voicemail and
personal greeting as soon as your phone is activated. Always use a password to protect against
unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if
your phone is in use or turned off.
1. From home, tap Phone
to display the phone screen.
2. Touch and hold the 1 key to dial your voicemail number.
 Your phone dials the voicemail access number.
3. Follow the system prompts to:

Create your passcode.

Record your name announcement.

Record your greeting.
Important: Voicemail Passcode – It is strongly recommended that you create a password when setting
up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access
to your phone is able to access your voicemail messages.
Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the
message you are looking for without having to listen to every voicemail message first. This feature
periodically goes out to your voicemail, and gathers the caller information from all of the current
voicemails. It then populates a list with the caller name and number, along with the length of time and
priority level of the voicemail message.
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Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You
should set up your voicemail and personal greeting as soon as your phone is activated. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail Setup.
1. From home, tap Apps
> Voicemail
.
– or –
Tap Phone
, and then tap Visual Voicemail
.
 You will see a Welcome to Visual Voicemail screen.
2. Scroll through the introduction screens to view a brief explanation of visual voicemail services.
3. At the end of the welcome screens, a Personalize your voicemail prompt is displayed.
4. Tap Personalize now and follow the system prompts to:

Create a passcode (part of standard voicemail).

Record your name announcement.

Record your greeting.
Important: Voicemail Passcode – It is strongly recommended that you create a passcode when setting
up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access
to your phone is able to access your voicemail messages.
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. From home, tap Apps
> Voicemail
.
 You will see the voicemail inbox.
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2. Tap a message, and then tap Play
to review it.
Tip: For an explanation of all your Visual Voicemail options, tap More options
Voicemail Menu > Visual Voicemail Settings.
> Help > Visual
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail messages
without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message.
You can navigate through voicemail messages as frequently as you would like. You can even move to the
next or previous message before you are finished listening to the current one.
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Visual Voicemail Options
Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
1. From home, tap Apps
> Voicemail
.
2. Tap a message to review it.
3. Touch and hold a message to manage your messages.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and
more.
1. From home, tap Apps
2. Tap More options
> Voicemail
.
> Settings.
 You will see the voicemail settings menu.
3. Select an option to change its settings:

Avatar: Configure you Avatar options.

Display: Change your voicemail message theme and enter a name to identify yourself to
people when replying or forwarding messages.

Help/Info: View help topics for using Visual Voicemail.

Preferences: Change your Visual Voicemail application preferences.

Sound: Change your sound/speakerphone options.

Updates: Check for updates.

About Voicemail: View information about the application.
Change Your Main Greeting Using the Voicemail Menu
Your main greeting can be changed directly using the Visual Voicemail system. This direct access saves
you from having to navigate within the voicemail menu.
1. From home, tap Apps
2. Tap More options
> Voicemail
.
> Settings > Preferences > Personalize voicemail.
3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.
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Edit the Display Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to your voice
messages.
1. From home, tap Apps
2. Tap More options
> Voicemail
.
> Settings > Display > Display name.
3. Tap the existing identification field and enter a new identifying name or number (used to identify
you to recipients of your voice messages).
4. Tap OK to save your information.
Wi-Fi Calling
Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls
and text messages over a connected Wi-Fi network and may offer better coverage in buildings and areas
of poor cellular reception.
> Settings
1. From home, tap Apps
2. Tap Wi-Fi Calling
.
and follow the prompts to set up Wi-Fi Calling.
in the status bar when Wi-Fi Calling is active and connected, or
 You will see
Calling is set up but you are not connected to a Wi-Fi network.
Note: When using Wi-Fi calling, the phone app icons differ slightly. Tap Dial
tap End
if Wi-Fi
to place a call, and
to end a call.
For more information, see Wi-Fi Calling Settings.
Caller ID Blocking
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If
you do not want your number displayed when you make a call, follow these steps.
1. From home, tap Phone
to display the phone screen.
 The phone app opens. If necessary, tap Keypad
to display the keypad.
2. Tap * 6 7.
3. Enter a phone number.
4. Tap Dial
.
 Your caller information will not appear on the recipient’s phone.
To permanently block your number, call Sprint Customer Service.
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Call Waiting
When you are on a call, Call Waiting alerts you to incoming calls by sounding a long beep. Your phone’s
screen informs you that another call is coming in and displays the caller’s phone number (if it is available).
To respond to an incoming call while you are on a call:
■
Slide Answer
to the right. (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
■
Tap Swap
.
Conference Calling
With conference calling, also known as 3-way calling, you can talk to two people at the same time. When
using this feature, the normal airtime rates will be charged for each of the two calls.
1. From home, tap Phone
to display the phone screen.
 The phone app opens. If necessary, tap Keypad
2. Once you have established the connection, tap Add call
place the call from Recents or Contacts).
to display the keypad.
, and dial the second number (or
 This puts the first caller on hold and dials the second number.
3. When you are connected to the second party, tap Merge
session.
4. To end the three-way call, tap End
. Your conference call is now in
.
Note: If one of the people you called hangs up during your call, you and the remaining caller stay
connected. If you initiated the call and are the first to hang up, all callers are disconnected.
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Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when your
phone is turned off. You can continue to make calls from your phone when you have activated Call
Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. From home, tap Phone
to display the phone screen.
 The phone app opens. If necessary, tap Keypad
to display the keypad.
2. Tap * 7 2.
3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap Dial
.
 You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless
number will be forwarded to the designated phone number.
To deactivate Call Forwarding:
1. From home, tap Phone
.
 The phone app opens. If necessary, tap Keypad
to display the keypad.
2. Tap * 7 2 0.
3. Tap Dial
.
 You will hear a tone to confirm the deactivation.
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Call Settings
The Call settings menu lets you configure your voicemail options and a number of other settings for the
phone application.
Access Call Settings
■
From home, tap Phone
> More options
> Settings.
 The Call settings menu displays.
Call Settings Options
Use the Call settings menu to adjust the following settings:
Setting
Description
Swipe to call or send
messages
Place a call to a displayed contact by swiping right. Send a message to
a displayed contact by swiping left.
Hide contacts without
numbers
Show contacts with phone numbers and hide other contacts.
Block numbers
Manage a list of automatically blocked phone numbers, and create or
edit messages to block incoming calls.
Quick decline messages
Compose or edit response messages to send when declining incoming
calls.
Answering and ending calls
Answer calls by pressing the Home key or using voice commands. End
calls by pressing the Power key or using voice commands.
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Setting
Description
Show caller information
Show the communication history and related information for each caller.
Call alerts
Vibrate or play tones when calls are answered or ended. Alarms and
notifications can be turned off during calls.
Ringtones and keypad tones
Select or create your default ringtone, set the phone to vibrate when
ringing, and play a tone when the dialing keypad is tapped.
More settings
Voicemail settings
Phone App
●
TTY mode: Enable service on your phone.
●
Hearing aids: Improve the sound quality of your phone when
using hearing aids.
●
US dialing: Replace + with the international dialing code,
except when entering +1.
●
International dialing: Enter the international dialing code
automatically (only when US dialing is disabled).
●
DTMF tones: Set the length of DTMF tones, which are used
when pressing the keypad while on a call.
Configure your voicemail.
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Contacts
The Contacts application lets you store and manage contacts from a variety of sources, including
contacts you enter and save directly in your phone as well as contacts synchronized with your Google
Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.
Contacts Cautions
Information saved in Contacts may be lost or changed if the battery is left uncharged. Accident or
malfunction may also cause loss or change to information. It is recommended that you keep a
separate copy of contacts and other important information. The company is not responsible for any
damages from lost or changed contacts.
Contacts Screen Layout
The following illustration show’s your Contacts app layout and describes the various features.
Item
Description
More options
Access additional options.
Search
Search contacts.
Image
View the contact’s image.
Contact
Tap to show the contact’s details.
Add new contact
Add a new contact.
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Add a Contact
You can add contacts from the Contacts application. Enter details such as name, phone numbers, email
addresses, mailing addresses, and more.
1. From home, tap Apps
> Contacts
.
 You will see the Contacts list.
2. Tap Add
to add a contact.
 The Save contact to screen appears.
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82
3. If you have multiple account types associated with your phone, select a contact type.

Select Device as the sync account if you want your contacts on your phone only; they will not
be synced with your Google Account.

Select Google if you want to save contacts to your Google Account; these will be synced
automatically with your Google Account online. If you have multiple Google Accounts set up,
you will need to pick a specific account.

Select Samsung account to sync your contacts automatically with your Samsung account.

Select Microsoft Exchange ActiveSync to sync your contacts automatically with your
Microsoft Exchange account.
Note: If you do not see the Save contact to screen and you have multiple accounts set up, you can select
an account by tapping the account type in the upper left corner.
4. Use the keyboard to enter as much information as you want.

Picture

Name: Enter the contact’s name.

Organization: Enter organization information for the contact.

Phone: Enter a phone number for the contact.

Email: Enter an email address.

Groups: If desired, assign the contact to one or more contact groups.

View more: Show additional fields such as IM address, Notes, Nickname, Website, etc.

Scan business card: Take a picture of a business card to add the information for the
contact.
Contacts
: Assign a picture to the contact.
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Note: To select a type (label) for a phone number, email address, or address (such as Mobile, Home,
Work, and more), tap the type to the right of the field and select the appropriate type.
Note: To add more phone numbers, email addresses, etc., tap
on the right side of the entry field.
5. When you have finished adding information, tap Save.
 The contact is added.
Save a Phone Number
You can save a phone number to Contacts directly from the phone keypad.
1. From home, tap Phone
to display the phone screen.
2. Enter a phone number and tap
Add to Contacts.
3. To add a new contact, tap Create contact. To add the number to an existing contact, tap Update
existing.

For a new contact, enter the name and any additional information.

For an existing contact, tap the contact name and select a number type for the new number.
4. Tap Save.
 The contact is added.
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View Contacts
View a contact’s details by displaying a contact entry.
1. From home, tap Apps
> Contacts
.
 You will see the Contacts list.
2. Tap a contact, and then tap Details
.
 The contact’s detailed listing appears.
Edit a Contact
Once you have added a contact, you can add or edit any of the information in the entry, assign a caller ID
picture, customize with a unique ringtone, and more.
1. From home, tap Apps
> Contacts
.
 You will see the Contacts list.
2. Tap a contact, and then tap Details
.
 The contact’s detailed listing appears.
3. Tap Edit.
4. Tap any field you want to change or add. See Add a Contact.
5. Add or edit the information, and then tap Save.
 Your changes are saved to the contact entry.
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Delete a Contact
You can delete a contact from the contacts details page.
1. From home, tap Apps
> Contacts
.
 You will see the Contacts list.
2. Tap a contact, and then tap Details
.
 The contact’s detailed listing appears.
3. Tap More options
> Delete.
4. Tap Delete.
 The contact is deleted.
Tip: You can also touch and hold the contact from the Contacts list and tap Delete > Delete.
Share a Contact
You can quickly share contacts using Bluetooth, email, Gmail, or text messaging.
1. From home, tap Apps
> Contacts
.
 You will see the Contacts list.
2. Tap a contact, and then tap Details
.
3. Tap Share.
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86
4. Tap vCard file (VCF) to share the contact as a vCard file, or tap Text to share the contact
information in a text file.
 You will see a list of sharing methods.
5. Select a sharing method:
The following sharing methods are available:

Android Beam: Send the information using NFC and Android Beam.

Bluetooth: Send the information via Bluetooth. See Bluetooth for information on pairing and
sending via Bluetooth.

Copy to clipboard: Save the information to the clipboard.

Email: Send the information as an email attachment. See Compose and Send Email.

Gmail: Send the information as a Gmail attachment. See Create and Send a Gmail Message.

Hangouts: Send the information using Hangouts.

Messages: Send the information in a text message. See Send a Multimedia Message
(MMS).

OneDrive: Save the information to your OneDrive account.

OneNote: Save the information to your OneNote account.

Pages Manager: Share the information using Pages Manager.

S Note: Send the information using the S Note app.

Save to drive: Save the information to your Google Drive account.

Scrapbook: Save the information using the Scrapbook app.

Wi-Fi Direct to send the information to another device via Wi-Fi Direct. See Wi-Fi Direct.
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87
6. Complete the required steps as prompted for the selected method.
 The selected contact will be shared.
Profile Sharing
Share your profile information with your contacts. You can select which contacts you want to share it with,
as well as select additional information you want to share.
1. From home, tap Apps
> Contacts
.
 You will see the Contacts list.
2. Tap your profile under My profile.
 Your profile displays.
3. Tap Profile sharing, and then tap On/Off to enable the feature.
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4. Set Profiling sharing options:

Share with: Share your profile with the public, all contacts, your favorite contacts, or selected
contacts.

Shared information: In addition to your name, status, and profile picture, you can share your
email, organization, address, and date of birth.

Back up profile: Back up and restore your profile using your Samsung account.

Registered information: View and set the registered information for your phone number.
Note: The first time you turn on Profile sharing, you may be prompted to agree to the Enhanced features
Terms and Conditions and Privacy Policy. Review the terms and tap Start to continue.
Import Contacts
Import (load) contacts that have been backed up to device storage.
Import Contacts from Device Storage
1. From home, tap Apps
> Contacts
.
 You will see the Contacts list.
2. Tap More options
> Settings > Import/Export contacts.
 You will see the Import/Export contacts menu.
3. Tap Import and follow the prompts to complete the import.
 The contacts are imported and stored in the selected account.
Back Up Contacts
If you are saving contacts to an account that does not automatically back them up to the Cloud, you can
manually back them up to your phone’s memory for re-import if needed.
1. From home, tap Apps
> Contacts
.
 You will see the Contacts list.
2. Tap More options
> Settings > Import/Export contacts.
 You will see the Import/Export contacts menu.
3. Tap Export and follow the prompts to complete the export.
 The contacts are exported from Contacts on your device to your device storage as vCards.
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Messaging and Internet
With wireless service and your phone’s messaging and data capabilities, you have the opportunity to
share information through many different channels and accounts, including Gmail (Google), personal and
corporate email, text and multimedia messaging, social networking accounts, and Hangouts.
Text and Multimedia Messaging
With Text Messaging (SMS), you can send and receive instant text messages between your wireless
phone and another messaging-ready phone.
Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture
slideshows, contact cards (vCard), or appointments (vCalendar).
See your service plan for applicable charges for messaging.
Send a Text Message
Quickly compose and send text messages on your phone.
1. From home, tap Apps
> Messages
2. On the Messaging screen, tap Compose
.
.
 The New message screen opens.
3. Fill in one or more recipients. You can:

Enter phone numbers directly in the Recipient field. If you are sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your Contacts list are displayed. Tap a match
to enter that number or address directly.

Tap Recipients
, and then select the contacts to whom you want to send the message.
You can also select contact groups as recipients. When you have selected all the message
recipients, tap Compose.
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4. Tap the Enter message field and then start composing your message.
Note: You can add a subject line by tapping More options
5. When done, tap Send
> Add subject.
to send the text message.
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message (MMS) with
pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar).
1. From home, tap Apps
> Messages
2. On the Messaging screen, tap Compose
.
.
 The Compose screen opens.
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91
3. Fill in one or more recipients. You can:

Enter phone numbers directly in the Enter recipients field. If you are sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your Contacts list are displayed. Tap a match
to enter that number or address directly.

, and then select the contacts to whom you want to send the message.
Tap Recipients
You can also select contact groups as recipients. When you have selected all the message
recipients, tap Done.
4. Tap the Enter message field, and then start composing your message.
Note: You can add a subject line by tapping More options
5. Tap Attach
> Add subject.
and select from the following file attachments:

Camera: Take a new picture.

Gallery: Attach a picture from the Gallery app.

Other: Select from the following sources:
•
Image: Attach a stored picture. See Gallery.
•
Video: Attach a stored video. See Gallery.
•
Audio: Attach a stored music file or voice recording.
•
Voice record: Make a voice recording and attach it. See Voice Recorder.
•
S Note: Attach an S Note. See S Note.
•
Calendar: Select the calendar event you want to attach. See Calendar.
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•
Location: Add your current location (requires GPS to be turned on) or a location you pick
on a map to your message. See Google Maps.
•
Contacts: Select a contact from your phone, and then select which contact information
you want to attach. See Contacts.
•
Cloud server: Attach a file from cloud storage.
6. To make changes to or remove your attachment, touch and hold the item.
7. Tap Send
to send the MMS message.
Create a Slideshow
In a multimedia message, you can add slides, each containing a picture, video, or audio.
1. In the multimedia message you are composing, More options
space for a new slide.
> Create slideshow to add
2. Tap the space for the slide.
3. To compose your slideshow, do any of the following:

Add a picture: Tap Attach

Add a video: Tap Attach
> Other > Video and select a video. (You cannot add both a
picture and a video on the same slide.)

Add music or a voice recording: Tap Attach

Add a new slide: Tap More options

Preview your slideshow: Tap More options

For more options, tap More options
> Other > Image and select a picture.
> Other > Audio and select a file.
> Add slide.
> Preview.
and select an option.
4. When you have finished composing the multimedia message, tap Send
.
Tip: To compose a slide show, you can also simply attach multiple items separately to the MMS
message. Tap Attach
and select a file type, location, and file and then repeat it for additional slides.
Your phone will automatically compile a slide show.
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Use Enhanced Messaging
Enhanced messaging allows you to exchange multimedia chat messages with pictures, voice recordings,
audio or video files, contact cards (vCard), appointments (vCalendar), as well as large files (up to 1 GB)
to other phones which support Enhanced messages.
Enable Enhanced Messaging
1. From home, tap Apps
> Messages
.
2. Tap More options > Settings > Enhanced messaging. Enhanced feature screen displays
where you agree to the Term and Conditions initially.
3. Tap On/Off to enable Enhance messaging.
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4. Set options:

Image resize: Set the standard size of images sent with Enhanced messages.

Send as SMS/MMS messages: Send your Enhanced messaging messages as text or
multimedia messages when Enhanced messaging is unavailable.

Registered information: View and set the registered information for your phone number.
Note: The first time you turn on Enhanced messaging, you may be prompted to agree to the Enhanced
features Terms and Conditions and Privacy Policy. Review the terms and tap Agree to continue.
Send an Enhanced Message
1. From home, tap Apps
> Messages
2. On the Messaging screen, tap Compose
.
.
 The Compose screen opens.
3. Fill in one or more recipients. You can:

Enter phone numbers directly in the Enter recipient field. If you are sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your Contacts list are displayed. Tap a match
to enter that number or address directly.

Tap Recipients
, and then select the contacts to whom you want to send the message.
You can also select contact groups as recipients. When you have selected all the message
recipients, tap Compose.
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4. Tap the Enter message field, and then start composing your message.
5. Tap Attach
and select from the following file attachments:

Camera: Take a new picture.

Gallery: Attach a picture from the Gallery app.

Other: Select from the following sources:
•
Image: Attach a stored picture. See Gallery.
•
Video: Attach a stored video. See Gallery.
•
Audio: Attach a stored music file or voice recording.
•
Voice record: Make a voice recording and attach it. See Voice Recorder.
•
S Note: Attach an S Note. See S Note.
•
Calendar: Select the calendar event you want to attach. See Calendar.
•
Location: Add your current location (requires GPS to be turned on) or a location you pick
on a map to your message. See Google Maps.
•
Contacts: Select a contact from your phone, and then select which contact information
you want to attach. See Contacts.
•
Cloud server: Attach a file from cloud storage.
6. To make changes to or remove your attachment, touch and hold the item.
7. When done, tap Send
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to send the enhanced message.
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Save and Resume a Draft Message
While composing a text or multimedia message, tap Back
to automatically save your message as a
draft. Your message will display “Draft” on the main Messaging screen.
To resume composing the message:
1. From home, tap Apps
> Messages
.
2. Tap the message marked "Draft" to resume editing it.
3. When you finish editing the message, tap Send
.
New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message
briefly in the status bar when you receive a new text or multimedia message.
A new message icon
also appears in the notifications area of the status bar to notify you of a new text
or multimedia message. The Messages application icon also displays the number of new messages
■
.
To open the message, pull down the status bar to open the notification panel. Tap the new
message to open and read it.
– or –
From home, tap Apps
> Messages
, and then tap the conversation.
For information on reading and replying to messages see Manage Message Conversations.
Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are grouped
into conversations or message threads in the Messaging screen. Text or MMS conversations let you see
exchanged messages (similar to a chat program) with a contact on the screen.
Read a Text Message
■
Do one of the following:

On the Messaging screen, tap the text message or conversation to open and read it.

If you have a new message notification, Pull down the status bar to open the notification
panel. Tap the new message to open and read it.
To return to the Messaging screen from a conversation, tap Back
.
Note: If a message contains a link to a Web page, tap the message and then tap the link to open it in the
Web browser.
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97
Note: If a message contains a phone number, tap the message and then tap the phone number to dial
the number or add it to your contacts.
View a Multimedia Message (MMS)
1. From home, tap Apps
> Messages
.
2. On the Messaging screen, tap a multimedia message or conversation to open it.
3. Tap the attachment to open it.

If the attachment is a vCard contact, it is imported to your phone’s Contacts list. For more
information, see Contacts.

If the attachment is a vCalendar file, you can choose the calendar where you want to save
the event. For information on using Calendar, see Calendar.

For other media (like photos or videos), you can choose where to save the attachment and
which app to use to open it.
4. To save the attachment to device memory, touch and hold the attachment, and then tap Save
attachment.
Note: When Auto retrieve in MMS settings is disabled, only the message header is downloaded. To
download the entire message, tap the Download button in the message.
Note: If you are concerned about the size of your data downloads, check the multimedia message size
before you download it.
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Reply to a Message
1. From home, tap Apps
> Messages
.
2. On the Messaging screen, tap a conversation to open it.
3. Tap the Enter message box at the bottom of the screen, enter your reply message, and then tap
Send
.
Note: To reply to a text message with a multimedia message, open the text message and tap Attach
The text message is automatically converted into a multimedia message.
.
Delete Conversations
1. From home, tap Apps
> Messages
.
2. On the Messaging screen, touch and hold a conversation to delete.
3. Select any additional conversations you want to delete, and then tap Delete > Delete.
Delete Message
1. While viewing a conversation, touch and hold a message.
2. Tap Delete > Delete.
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View Contact Information from a Message
When you receive a message from someone in your stored contacts, you can tap the contact’s picture or
icon in the conversation to open a menu of options. Depending on the stored contact information, you can
view the contact details, place a phone call or send an email message to the contact, and more.
Gmail
Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail
messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google
Account for details.
Gmail Cautions
Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone
from receiving Gmail.
Create and Send a Gmail Message
Use your phone to create and send Gmail messages.
1. From home, tap Apps
> Google
> Gmail
.
 The Gmail inbox opens.
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2. In the inbox, tap Compose
.
 The Gmail composition window opens.
3. Enter the message recipient(s), subject, and message, and then tap Send
.
 The Gmail message is sent.
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Gmail Composition Options
●
Adding Cc/Bcc: In the To field, tap Expand
●
Attaching Pictures or Videos: In the mail composition window, tap Attach
the picture or video you want to attach.
●
Save as a draft (Send Later): While composing your message, tap More options
draft. The message is saved as a draft for later.
> Save
●
Delete Mail Being Composed: In the mail composition window, tap More options
> Discard.
to display Cc and Bcc fields.
Note: To view your draft email messages, in the inbox, tap Menu
Note: To view your sent messages, in the inbox, tap Menu
. Locate and tap
> Drafts.
> Sent.
Check Received Gmail Messages
Your phone allows you to access, read, and reply to all your Gmail messages.
Open New Gmail Messages from Notifications
When new Gmail arrives, you see New Gmail
in the status bar.
1. Pull down the status bar to display the notification panel.
2. Tap the new message from the notification panel.
 The new Gmail message opens.

If you have two or more new Gmail messages, tapping the notification opens the Gmail inbox.
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Open Gmail Messages from the Inbox
You can also read and reply to all your Gmail messages from the Gmail inbox.
1. From home, tap Apps
> Google
> Gmail
.
 The Gmail inbox opens.
2. Tap the message thread you want to view.
 The message thread opens, with the newest message displayed.
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Options when Reviewing Gmail Messages
●
Replying to Gmail Messages: With the Gmail message open, tap Reply
reply message, and tap Send

●
, compose your
.
To reply to all, tap More options
> Reply all.
Forwarding Gmail Messages: With the Gmail message open, tap More options
enter a recipient and an additional message, and tap Send
> Forward,
.
Use Gmail Labels
Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation
threads. For example, when a new thread starts with a received mail, the label “Inbox” is automatically
added to the thread. By then adding the label “travel,” all threads with “travel” are shown in a list.
1. From home, tap Apps
> Google
> Gmail
.
 The inbox opens.
2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to
it, and then tap More options
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3. Tap a label for the thread.
 The thread is added to the selected label.
Tip: To add or manage your Gmail labels, open your Gmail account from your computer, click More at the
bottom of the label list on the left, and then click Manage labels or Create new labels. Any changes you
make from your computer will be reflected on your phone.
Archive Gmail Threads
Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for
archived threads, they appear in the inbox again.
1. From home, tap Apps
> Google
> Gmail
.
 The inbox opens.
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2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to
it, and then tap Archive
.
 The thread is now archived.
Mute Gmail Threads
If registered on a mailing list, there will be threads with always-continuing conversations. For long threads
that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives
that includes user's address as a recipient or in Cc, mail will again appear in the inbox.
1. From home, tap Apps
> Google
> Gmail
.
 The inbox opens.
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2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to
it, and then tap More options
> Mute.
 The thread is now hidden.
Delete Gmail Threads
If you no longer want to keep a Gmail conversation thread (or touch the thread's icon/picture), you can
simply delete it from the inbox.
1. From home, tap Apps
> Google
> Gmail
.
 The inbox opens.
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2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to
it, and then tap Delete
.
 The thread is deleted.
Note: Depending on your settings, you may be asked to confirm the deletion. Tap Delete to confirm. See
Gmail Settings.
Search Gmail Messages
If you need to find a specific message or message thread, you can search Gmail from the inbox.
1. From home, tap Apps
> Google
> Gmail
.
 The inbox opens.
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2. Tap Search
.
3. Enter your search text and tap Search
.
 The search results appear. Tap a message or thread from the list to display it.
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Report Spam Gmail
You can report spam Gmail messages from your phone’s Gmail inbox.
1. From home, tap Apps
> Google
> Gmail
.
 The inbox opens.
2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to
it, and then tap More options
> Report spam.
 The selected message is reported as spam.
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Add Another Google (Gmail) Account
If you have multiple Gmail accounts you want to view on your phone, you can add them from the
Settings > Cloud and accounts menu.
1. From home, tap Apps
account.
> Settings
> Cloud and accounts
> Accounts > Add
2. Tap Google.
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3. Enter your Gmail username and password, and then tap Next.
4. Follow the prompts to review and agree to the Terms of Service and Privacy Policy, and then tap
Accept.
5. After your phone connects with the Google servers, select the items you would like to sync with
your phone and then tap More options
> Sync now.
 You are signed in to your Google Account, and you can access both of your Gmail accounts
from the Gmail app.
Tip: You can also add accounts from the Gmail app. From the Gmail inbox, tap Menu
> Settings
> Add account.
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Switching Between Gmail Accounts
If you have more than one Gmail account set up, you can switch between them in the Gmail app.
1. From home, tap Apps
> Google
> Gmail
.
 The Primary inbox opens.
2. Tap Menu
.
3. Tap Show accounts
and tap the account you want to view from the list.
 The selected account inbox is displayed.
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Gmail Settings
You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings
menu.
1. From home, tap Apps
> Google
> Gmail
.
 The Primary inbox opens.
2. Tap Menu
> Settings
.
3. Tap General settings to access settings for all accounts, or tap an account name to configure
settings for a specific Gmail account.

General settings: Gmail default action, Conversation view, Swipe actions, Sender image,
Reply all, Auto-fit messages, Auto advance, Confirm before deleting, Confirm before
archiving, and Confirm before sending.
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
Account settings: Inbox type, Notifications, Inbox sound & vibrate, Signature, Vacation
responder, Sync Gmail, Days of mail to sync, Manage labels, Download attachments, and
Images.
Note: Available settings are subject to change.
Email
Use the Email application to send and receive email from your webmail or other accounts, using POP3 or
IMAP, or access your Exchange ActiveSync account for your corporate email needs.
Set Up an Email Account
Your phone supports several types of email accounts and allows you to have multiple email accounts set
up at one time.
Before setting up an email account, make sure you have the username (user ID), password, server name,
etc., so you can get set up successfully.
1. From home, tap Apps
> Email
.
 A window for adding an account appears if no email account has been previously set up.
2. Follow the prompts to set up your email account.
 The email account is set up and you will begin receiving email.
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Add an Email Account
You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your
phone.
Add an Email Account from the Email App
You can add email accounts directly from the email app, even if you have another email account set up.
1. From home, tap Apps
> Email
.
 The email inbox opens.
2. Tap Mailbox
> Settings
> Add account.
3. Follow the prompts to complete the account setup.
 The email account is added and you will begin receiving email for the account.
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Add an Email Account from the Settings Menu
You can also set up email accounts from the Settings > Cloud and accounts menu.
1. From home, tap Apps
2. Tap
> Settings
> Cloud and accounts
> Accounts.
Add account > Email.
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3. Enter the Email address and Password for the email account and then tap Sign in.
 Tapping Sign in prompts your phone to attempt a “regular” email setup and test the incoming
and outgoing servers.

If you have custom settings you need to configure, tap Manual setup and enter your settings.
These may include mail type, user name, password, server, security type, etc.
4. Select your sync settings and then tap Next.
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5. Enter an account name and a display name and tap Done to complete setup.
 The email account is set up and you will begin receiving email for the account.
Important: If the account type you want to set up is not in the phone database, you will be asked to enter
more details. You should get all pertinent information for the email account, such as incoming and
outgoing server settings, before you proceed.
Add an Exchange ActiveSync Account
If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send
email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful
Exchange features.
®
Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s
Exchange Server administrator for required account settings information.
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1. From home, tap Apps
> Settings
> Cloud and accounts
account > Microsoft Exchange ActiveSync.
> Accounts > Add
2. Enter the Email address and Password for the email account and then tap Manual setup.
3. Enter the required information.

Email address: Enter your email address.

Domain\username: Enter your network domain and username, separated by “\”.

Password: Enter your network access password (case-sensitive).

Show password: Display the password as you enter it.

Exchange server: Enter your system’s Exchange server remote email address. Obtain this
information from your company network administrator.
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
Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires
SSL encryption.

Use client certificate: Tap to place a checkmark in the box, if your system requires
certification.
4. Tap Next and follow the onscreen prompts to configure options for the account.
5. Enter an account name and a display name and tap Done to complete setup.
 Your corporate email account is set up and you will begin receiving email for the account.
Compose and Send Email
Compose and send email using any account you have set up on your phone. Increase your productivity
by attaching files such as pictures, videos, or documents to your email messages.
1. From home, tap Apps
> Email
.
 The email inbox opens.

If you want to switch to a different email account, tap the account name at the top of the
screen and select another account.

You can also view multiple inboxes at once. Tap the account name at the top of the screen
and then tap Combined inbox to see messages from all your configured email accounts.
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2. Tap Compose
.
 The email composition window opens.
3. Enter the message recipient(s), subject, and message.

To attach pictures or other files to the email, tap Attach, select a file type, and then tap a file
to attach it.

For additional options when composing email messages, tap More options
option.
and select an
4. Tap Send.
 The email message is sent.
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Open Email Messages
Open and view your email messages.
Open New Email Messages from Notifications
When new email arrives, you will see New email
in the status bar.
1. Pull down the status bar to display the notification panel.
2. Tap the new message from the notification panel.
 The new email message opens.

If you have two or more new email messages, tapping the notification opens the email inbox.
Tap a message to open it.
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Open Email Messages from the Inbox
You can also open and read email messages directly from the email inbox. Reading and replying to email
on your phone is as simple as on your computer.
1. From home, tap Apps
> Email
.
 The email inbox opens.
Tip: To switch to a different email account, tap Mailbox
account name.
at the top left of the screen, and then tap the
2. Tap the message you want to view.
 The email message opens.
3. Tap Reply
or Reply all
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Options When Reviewing Email Messages
●
Resetting Mail as Unread: Touch and hold a read message, and then tap More options
Mark as unread.
●
Deleting Email: From the Inbox, touch and hold a message, select any additional messages, and
then tap Delete > Delete.

When reading an email, tap Delete
>
> Delete.
●
Replying to Email Messages: With an email message open, tap Reply
compose your reply message, and tap Send.
●
Forwarding Email Messages: With the email message open, tap Forward
and an additional message, and tap Send.
or Reply all
,
, enter a recipient
Delete an Email Account
You can delete an email account from your phone if you no longer want to receive messages for the
account on your phone.
1. From home, tap Apps
> Email
.
 The email inbox opens.
2. Tap Mailbox
> Settings
.
3. Tap the account name, and then tap Remove > Remove.
 The account is deleted from your phone
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Manage Your Email Inbox
Your email inbox provides management options for viewing, sorting, and deleting your email messages.
View Your Email Inbox
1. From home, tap Apps
> Email
.
 The email inbox opens.
2. To select a different email account, tap Mailbox
at the top left of the screen, and then tap an
email account, or tap All accounts to see all your email inboxes at once.
Sort Email Messages
1. On the email account inbox, tap Sort by.
2. Select options for sorting email messages.
Delete Email Messages
1. On the email account inbox, touch and hold the message you want to delete.

Tap additional emails to delete.
2. Tap Delete > Delete.
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VIPs
Messages from Very Important Persons (VIPs) automatically display at the top of your email Inbox.
Emails from priority senders display VIP in their subject line.
To add VIPs:
■
With an email open, tap More options
> Add to VIPs.
To view only emails from VIP senders:
■
On the email account inbox, tap Mailbox
> VIPs.
Exchange ActiveSync Email Features
Set options for your corporate Exchange ActiveSync email messages, including synchronization options,
out-of-office messages, account settings, and so on.
To access Exchange ActiveSync settings:
1. From home, tap Apps
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.
127
2. Tap Mailbox
> Settings
.
3. Tap the Exchange ActiveSync account name to view its options.

The following options are available:
•
Sync account: Keep the account synchronized on your phone.
•
Account name: Change the account name.
•
Always Cc/Bcc myself: Send a copy of each email you send to yourself.
•
Signature: Enable and configure your signature for each email you send.
•
Show images: Show all images in emails.
•
Auto download attachments: Automatically download attachments when connected to
a Wi-Fi network.
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•
Sync schedule: Configure a schedule for syncing your email account.
•
Period to sync Email: Configure how far back in time you want to sync your email
account.
•
Limit retrieval size: Set a limit to the size of email messages you want to receive on
your phone.
•
Limit retrieval size while roaming: Set a different email size limit when your phone is
on roaming.
•
Out of office settings: You can set your Out of Office status and auto-reply message
right from your phone.
•
Folder sync settings: Select which email folders to sync with the server.
•
Period to sync Calendar: Set the time period for syncing your calendar with the server.
•
Empty server trash: Delete the content of the trash folder on the server.
•
In case of sync conflict: Select whether the device or the server has priority during a
sync conflict.
•
Sync Contacts: Sync your Contacts with your Exchange account.
•
Sync Calendar: Sync your calendar with your Exchange account.
•
Sync Task: Sync your tasks with your Exchange account.
•
Security options: Manage encryption and signature options for outgoing email.
•
Exchange server settings: Modify the Exchange server settings for this email account.
Data Services General Information (LTE
and 3G Networks)
The following topics will help you learn the basics of using your data services, including managing your
user name, launching a data connection, and navigating the Web with your phone.
Important: Certain data services requests may require additional time to process. While your phone is
loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in
fact they are functioning properly. Allow the phone some time to process your data usage request.
4G LTE
The 4G LTE network provides your phone with wireless Internet access over greater distances than Wi-Fi
and delivers data transfer rates of up to 60 Mbps. To connect your phone to a 4G LTE network, you need
to be in an area covered by a 4G LTE network.
For more information about the availability of 4G LTE service in your location, visit sprint.com/coverage.
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Note: The availability and range of the network depends on a number of factors, including your distance
to the base station, and infrastructure and other objects through which the signal passes.
Set Your Network Options
1. From home, tap Apps
> Settings
> Connections
> Mobile networks.
2. Tap Network mode and select an option. (Automatic is the recommended setting.)
 The phone will scan for the best available Sprint network and will automatically connect to it.
When your phone is connected via 4G LTE, LTE appears above the signal strength indicator in the status
bar.
Note: The Sprint networks are self-discoverable, which means no additional steps are required for your
phone to connect to them.
Your User Name
When you buy your phone and sign up for service, you are automatically assigned a user name, which is
typically based on your name and a number, followed by “@sprintpcs.com”. (For example, the third John
Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.)
When you use data services, your user name is submitted to identify you network. Your user name is
automatically programmed into your phone. You do not have to enter it.
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Find Your User Name
You can find your user name through your phone's device menu.
1. From home, tap Apps
> Settings
> About device
.
2. Tap Status.
 You will see your user name under the “Username” heading.
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Update Your User Name
If you choose to change your user name and select a new one online, or make any changes to your
services, you must then update the profile on your phone.
1. From home, tap Apps
> Settings
> System updates
.
2. Tap Update profile.
 Your phone will download and install the profile update.
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Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of the screen.
The following symbols are used:
Icon
Status
Network (full signal): The fullness of the triangle icon indicates the strength of the
signal. A fuller icon means a better signal.
4G LTE data service: Your phone is connected to a 4G LTE network.
3G data service: Your phone is connected to a 3G data network.
Browser
Your phone’s Web browser gives you full access to both mobile and traditional websites on the go using
3G, 4G, or Wi-Fi data connections.
SSL/TLS
SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are protocols for encrypting
sent/received data. While in a screen connected by SSL/TLS, data is encrypted to safely send/receive
private information, credit card numbers, corporate secrets, etc., and provide protection against online
threats (eavesdropping, falsification, impersonation, etc.).
SSL/TLS Cautions
When opening a secured page, users must decide as their responsibility whether or not to open the
page with use of SSL/TLS. Sprint and the applicable Certification Authorities make no guarantees
whatsoever to users regarding security of SSL/TLS.
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Browser Settings
1. From home, tap Apps
> Internet
.
 The browser opens.
2. More options
> Settings to configure options:

Homepage: Choose a homepage to display when you launch Internet.

Default search engine: Choose a default search engine.

Auto fill forms: Manage your Auto fill forms.

Manual zoom: Override website requests to control zoom level.

Privacy: Choose options related to privacy.

Sync with Samsung Cloud: Sign in to your Samsung account to sync Bookmarks, Saved
pages, and more.

Advanced: Choose settings to control how the browser treats content, such as allowing
JavaScript, blocking pop-ups, and managing website data.

About internet: View information about the Browser app.
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Use the Browser
Launching the browser is as easy as tapping an icon.
■
From home, tap Apps
> Internet
.
 The browser opens.

The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone
number to access the Sprint Mobile home page.

You can also launch the browser by tapping a URL in a text message, email message, or
Gmail message.
To search within a Web page:
■
With a Web page displayed, tap More options
> Find on page, and enter your search text.
Tip: To change the phone’s default launch page to your current page, tap More options
Homepage > Current page.
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Add a Bookmark
Bookmark favorite sites using the browser menu options.
1. From home, tap Apps
> Internet
.
 The browser opens.
2. Navigate to the Web page you want to bookmark, and tap More options
Bookmarks.
> Add to
 The add bookmark window opens.
3. Check or change the bookmark title, URL, etc., and then tap Save.
 The Web page is added to bookmarks.
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Bookmark Options
●
Editing Bookmarks: From the browser, tap Bookmarks
More options
, touch and hold a bookmark, tap
> Edit bookmark, edit the bookmark, and then tap Save.
●
Deleting Bookmarks: From the browser, tap Bookmarks
then tap Delete.
●
Show Saved Web Pages: From the browser, tap Bookmarks
a saved page to open it.
, touch and hold a bookmark, and
> Saved pages, and then tap
View Browser History
Use the browser menu options to view your browsing history.
1. From home, tap Apps
> Internet
.
 The browser opens.
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2. Tap Bookmarks
.
 The bookmark window opens.
3. Tap the History tab, and then tap an entry.
 The Web page opens.
Open New Browser Tab
Use tabs to switch between websites quickly and easily.
1. From home, tap Apps
> Internet
.
 The browser opens.
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2. Tap Tabs
.
 The window opens.

If you do not see Tabs
, drag the Web page down to display the address bar on top and
the options bar on the bottom.
3. Tap New tab.
 A new window appears.

To switch windows, tap one of the available thumbnails in the tabs window.
Chrome Browser
In addition to the default “Internet” Web browser, your phone supports the Chrome mobile Web browser.
If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other
Web preferences for use on your phone.
1. From home, tap Apps
> Chrome
.
2. The first time you open Chrome, you will be prompted to agree to Chrome's Terms of Service and
Privacy Notice. Read the terms and tap Accept & Continue to continue.
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3. If you want to sign in with a Google Account to import bookmarks and other preferences, select
an account and tap Sign in. If you do not want to sign in with a Google Account, tap No Thanks.
 Chrome opens.
4. Tap the address bar at the top and enter search words (for a Google search) or a Web address
(URL).
 The search results appear or a Web page opens.
Chrome Support
■
To find on-phone help with Chrome, from Chrome, tap More options
> Help & feedback.
 A Web page will open displaying Google help for Chrome.
Tip: For more information, from your computer, visit: google.com/chrome.
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Camera and Video
You can use the camera or video camera to take and share pictures and videos. Your phone comes with
a 16 megapixel rear camera and a 5 megapixel front camera that let you capture sharp pictures and
videos.
Camera Overview
The camera's viewfinder screen lets you view your subject and access camera controls and options.
●
Portrait: Adjust skin tone of faces.
●
Gallery: View your picture or video in the Gallery application.
●
Capture picture: Take a picture.
●
Record video: Begin recording video.
●
Camera, Modes, or Effects: Swipe right to change the shooting mode. Swipe left to add
an effects filter.
Switch cameras: Switch between the rear camera and the front camera.
●
●
●
Quick settings:

HDR Auto: Enable the light sensitivity and color depth features of the device to produce
a brighter and richer picture.

Flash: Activate or deactivate the flash. Toggle through flash options—on, auto, or off (rear
camera only).
Camera settings: Opens the camera settings menu and lets you change additional camera
settings. See Camera Options and Settings.
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Learn About Your Phone's Camera
For an overview of your phone's camera and its features, access the phone settings menu.
1.
From home, tap Apps
> Camera
.
 The camera viewfinder appears.
2. Tap Settings
Camera and Video
> Help, and tap a topic to learn more.
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Take Pictures and Record Videos
The following topics teach you how to take pictures and record videos with your phone’s camera.
Capturing Pictures/Videos
●
File Format for Pictures: File format for pictures is JPEG (.jpg).
●
File Format for Videos: File format for videos is MPEG4 (.mp4).
Camera Cautions
If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos.
Wipe lens with a soft cloth beforehand.
Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods.
This may discolor color filter and affect color of images.
Flash Warning
Do not shine the flash close to eyes. Do not look directly at the flash when shining. Do not shine the
flash at other people's eyes. It may affect eyesight.
Take a Picture
You can take high-resolution pictures using your phone’s camera.
Note: Prior to using the camera, remove the plastic protective covering from the camera lens.
1. From home, tap Apps
> Camera
.
 The camera viewfinder appears.
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2. Aim the camera at your subject and then tap Capture picture
.
 The shutter clicks and the picture is captured and saved to your phone.
Tip: You can launch the camera from the lock screen. Swipe Camera
the camera.
up from the lock screen to open
Record Videos
Record high-quality videos using your phone’s video camera.
1. From home, tap Apps
> Camera
.
 The camera viewfinder appears.
2. Aim the camera at your subject and then tap Record
.
 Video recording begins.
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3. The following options are available:

Tap Capture

Tap Pause

Tap Resume

Tap Stop
to take a picture while recording.
to pause recording.
to resume a paused recording.
to stop recording.
 The camera stops recording and the video is captured and saved to your phone.
Shooting Modes
Your phone’s camera offers many shooting modes, to make your pictures or videos special.
1. From home, tap Apps
> Camera
.
 The camera viewfinder appears.
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2. On the Camera screen, swipe to the right to choose a shooting mode. Tap a mode to select it.
Both cameras

Virtual shot: Create multi-directional views of objects.

Video collage: Create your own short collages and slow-motion videos without any editing
tools.

Live broadcast: Broadcast live on YouTube. Share your link with friends so they can watch
your video in real time.

Download: Download additional shooting modes from the Galaxy Apps store.
Rear camera

Auto: Allow the camera to evaluate the surroundings and determine the ideal mode for the
picture.

Pro: Manually adjust the ISO sensitivity, exposure value, white balance, and color tone while
taking pictures.

Panorama: Create a linear image by taking pictures in either a horizontal or vertical direction.

Selective focus: Change the focus of pictures after they have been taken. You can focus on
subjects near to the camera, far away from the camera, or both.

Slow motion: Record videos at a high frame rate for viewing in slow motion. You can play a
specific section of each video in slow motion after recording it.

Fast motion: Record videos for viewing in fast motion. You can play a specific section of
each video in fast motion after recording it.
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Front camera

Selfie: Take selfie shots and apply various effects, such as an airbrushed effect.

Wide selfie: Take wide-angle selfie shots to fit more people into your pictures.
View Pictures and Videos Using Gallery
Using the Gallery application, you can view pictures and watch videos that you have taken with your
phone’s camera, downloaded, or copied to phone memory. You can also take a look at your pictures and
your friends’ pictures that are on your social networks.
For pictures that are on your phone, you can do basic editing such as rotating and cropping. You can also
easily assign a picture as your contact picture or wallpaper and share pictures with your friends.
1. From home, tap Apps
> Gallery
.
 The album list opens.
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2. Tap Albums, and then tap an album (such as Camera).
 The list of pictures and videos for the album opens.

To select another album, tap Back
to return to the Albums tab.
3. For a picture, tap a thumbnail to view the picture. While viewing a picture full-screen you can use
these options:

Auto adjust: Automatically enhance your pictures.

Share: Choose a method for sharing the picture.

Edit: Modify your picture.

Delete: Erase the current picture.
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
Favorite

More options : Choose other options, including:
: Tag a picture as a favorite.
•
Details: View file details.
•
Rotate left: Rotate the image counter-clockwise 90 degrees.
•
Rotate right: Rotate the image clockwise 90 degrees.
•
Slideshow: Create a slideshow.
•
Set as contact picture: Set the picture as the photo for a contact.
•
Set as wallpaper: Set the picture as wallpaper for your home or lock screens.
•
Print: Send the image to your connected printer.
4. For a video, tap a video to select it. When the video is displayed full-screen, you can use these
options:

Tap Play

Share: Choose a method for sharing the video.

Edit: Edit the video.

Delete: Erase the current video.

Favorite

More options : Choose other options, including:
to play the video.
: Tag a video as a favorite.
•
Details: View file details.
•
Slideshow: Create a slideshow.
Pictures and Videos: Review Screen
After capturing a picture or video, from the camera screen, tap the thumbnail image at the upper right
corner of the screen to see the item in the review screen. From there, you can access options such as
save, view, send, or delete the picture or video.
Pictures and Videos: Options while Viewing
●
Zoom in or out on a picture: Tap the screen twice or pinch the screen to zoom in or out on a
picture.
●
Viewing videos: Use the onscreen controls to play, pause, or stop the video playback.
After selecting an album from the Albums tab, you can browse through the pictures and videos of that
album. Tap a picture or video to view it in full screen.
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Note: When viewing pictures, you can tap a picture or video to open a selection menu and choose what
to do with the picture or video.
Edit Pictures
Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can tap a picture
to open a selection menu and choose to delete the picture, rotate or crop it, and more.
Auto Adjust a Picture
Use the Auto adjust option to automatically enhance your pictures.
1. From home, tap Apps
> Gallery
.
 The Gallery app opens.
2. Tap the picture you want to adjust.
3. Tap Auto adjust.
 The picture's color, brightness, and saturation are automatically enhanced, and the picture is
saved to the phone.
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Rotate a Picture
The editing options let you rotate pictures 90 degrees clockwise. Repeat the action for additional
rotations.
1. From home, tap Apps
> Gallery
.
 The Gallery app opens.
2. Tap the picture you want to rotate.
3. Tap More options
> Rotate left or Rotate right.
 The picture is rotated and saved to the phone.
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Crop a Picture
Use the editing tools to crop your pictures.
1. From home, tap Apps
> Gallery
.
 The Gallery app opens.
2. Tap the picture you want to crop.
3. Tap Edit
> Transform.
 A crop box appears on the picture.
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4. To adjust the crop box size, touch and hold an edge or corner of the box. Drag your finger inward
to or outward to resize the crop box.

To move the crop box to the part of the picture that you want to crop, drag the adjusted crop
box to the desired position.
5. Tap Apply
to apply the changes to the picture.
 The cropped picture is saved in the album as a copy. The original picture remains unedited.
Draw on a Picture
Use the S Pen or your finger to draw on a picture.
1. From home, tap Apps
Camera and Video
> Gallery
.
153
 The Gallery app opens.
2. Tap the picture you want to modify.
3. Tap Edit
> Decoration > Draw.
 Drawing tools display.
4. Use the S Pen or your finger to draw on the picture.
Tools and options are:

Pen: Select a pen type, stroke size, and color.

Erase: Use the S Pen or finger as an eraser. Tap again for additional options.

Undo: Undo the last action.
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
Redo: Redo the last action you undid.

Apply
: Save the file to your phone.
 The picture is saved to the phone.
Share Pictures and Videos
The Gallery application lets you send pictures and videos using email or multimedia messages. You can
™
share pictures on your social networks (such as Facebook and Google+ ) and share videos on YouTube.
You can also send them to another phone or your computer using Bluetooth.
Send Pictures or Videos by Email or Gmail
You can send several pictures, videos, or both in an email or Gmail message. They are added as file
attachments in your email. For more information about using email and Gmail, see Compose and Send
Email or Create and Send a Gmail Message.
1. From home, tap Apps
> Gallery
.
 The Gallery app opens.
2. Tap Albums, and then tap the pictures or videos you want to share.

To select multiple items, touch and hold an image to turn on multiple select. Tap all the items
you want to include.
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3. Tap Share, and then on the sharing menu, tap Email or Gmail.
 Follow the prompts to complete and send the message.
Note: If you have multiple email accounts or Gmail accounts, the default account will be used. Check the
“From” line to determine which account is being used.
For more information about using email and Gmail, see Compose and Send Email or Create and Send a
Gmail Message.
Send a Picture or Video by Multimedia Message
Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app.
Although you can send several pictures or videos in a multimedia message, it may be better to just send
one at a time, especially if the files are large in size.
1. From home, tap Apps
> Gallery
.
 The Gallery app opens.
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2. Tap Albums, and then tap the pictures or videos you want to share.

To select multiple items, touch and hold an image to turn on multiple select. Tap all the items
you want to include.
3. Tap Share, and then on the sharing menu, tap Messages.
4. Follow the prompts to complete and send the message.
For more information about sending multimedia messages, see Send a Multimedia Message (MMS).
Send Pictures or Videos Using Bluetooth
You can select several pictures, videos, or both and send them to someone’s phone or your computer
using Bluetooth.
1. From home, tap Apps
> Gallery
.
 The Gallery app opens.
2. Tap Albums, and then tap the pictures or videos you want to share.

To select multiple items, touch and hold an image to turn on multiple select. Tap all the items
you want to include.
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3. Tap Share, and then on the sharing menu, tap Bluetooth.
4. Follow the onscreen prompts to complete and send the files.
For more information, see Bluetooth.
Share Pictures or Videos via Additional Apps or
Social Media
From Gallery, you can share your pictures and videos from a variety of apps and social media sites, such
™
as Facebook, Hangouts, Instagram , and more. Available apps will vary depending on what you have
installed on your phone.
1. From home, tap Apps
> Gallery
.
2. Tap Albums, and then tap the album that contains the photos or videos you want send.
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3. Select the items you want to send.

To select multiple items, touch and hold an image to turn on multiple select. Tap all the items
you want to include.
4. Tap Share, and then tap the app you want to use (such as Facebook).
5. Follow the prompts to complete the share.
Share Videos on YouTube
You can share your videos by uploading them to YouTube. Before you do this, you must create a
YouTube account and sign in to that account on your phone.
1. From home, tap Apps
> Gallery
.
 The Gallery app opens.
2. Tap Albums, and then tap the album that contains the videos you want to share.
3. Select the videos you want to send.

To select multiple videos, touch and hold an image to turn on multiple select. Tap all the
videos you want to include.
4. Tap Share, and then on the sharing menu, tap YouTube.
5. Enter the prompted information, such as description and tags, and select a privacy option.
6. Tap Upload.
 The upload is completed.
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Camera Options and Settings
You can adjust your camera’s settings using the icons on the main camera screen and the full camera
settings menu.
Switch Cameras
Your phone lets you switch between the front and rear cameras.
1. From home, tap Apps
> Camera
.
 The camera viewfinder appears.
2. Tap Switch cameras
.
– or –
Swipe the screen up or down.
 The camera changes from the rear camera to the front camera or vice versa.
Set Camera Options
You can configure your camera’s settings to fit any situation and event.
1. From home, tap Apps
> Camera
.
 The camera viewfinder appears.
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2. Tap Settings
.
 The camera settings menu opens.
3. Select your desired settings:



Rear camera
•
Picture size: Select a resolution. Use higher resolution for higher quality. Higher
resolution pictures take up more memory.
•
Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution
videos take up more memory.
•
Tracking AF: Focus on and track a subject selected on the preview screen.
Front camera
•
Picture size: Select a resolution. Use higher resolution for higher quality. Higher
resolution pictures take up more memory.
•
Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution
videos take up more memory.
•
Save pictures as previewed: Save the self‑portrait or self‑recording as viewed on the
camera screen, not as flipped images.
•
Ways to take pictures: Tap to take pics (tap the screen to take selfies), Gesture
control (detect your palm and automatically take a picture two seconds later), and Use
heart rate sensor (once your face has been recognized, tap the heart rate sensor to take
your picture).
Common
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•
Timer: Take time-delayed pictures or videos.
•
Video stabilization: Activate anti-shake. Anti‑shake helps to keep the focus steady
when the camera is moving.
•
Grid lines: Display viewfinder grid lines to help composition when selecting subjects.
•
Location tags: Attach a GPS location tag to the picture.
•
Review pictures: Set to show pictures after taking them.
•
Quick launch: Open camera by pressing the Home key twice in quick succession.
•
Voice control: To take pictures say “smile”, “cheese”, “capture”, or “shoot”. To record
videos, say “Record video”.
•
Volume keys function: Use the Volume key as the capture key, the record key, or as a
zoom key.
•
Reset settings: Reset the camera settings.
•
Help: View information on using the camera.
Live Broadcasting
Share what is happening around you via YouTube.
To access the Live Broadcasting:
1. From home, tap Apps
> Camera
.
 The camera viewfinder appears.
2. Swipe to the right and tap Live broadcast.
Note: You have to sign in to your Google Account and enable Live Broadcasting in your YouTube
settings to use this feature.
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Live Broadcasting Options
The following options are available:
●
Rear/Front: Choose which camera to record from.
●
Invite: Invite contacts to view your live broadcast by sending them a link.
●
Settings: Set your privacy settings, Video size, Auto save, and manage your account.
●
Live: Start recording your live broadcast.
●
Share: Share while recording your live broadcast.
●
Stop: End your live broadcast.
Record a Live Broadcast
Record and instantly share your videos to YouTube.
1. From home, tap Apps
> Camera
.
 The camera viewfinder appears.
2. Swipe to the right and tap Live broadcast.
and select contacts to share your live broadcast with. You will also have the option
3. Tap Invite
to share your live broadcast during recording and when you finish recording.
4. Press Live
to begin recording.
5. When you are finished, tap Stop
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163
Share a Broadcast
You can share your live broadcast with contacts before recording, or share the link after you have finished
recording and it has been posted to YouTube.
To invite contacts:
1. From home, tap Apps
> Camera
.
 The camera viewfinder appears.
2. Swipe to the right and tap Live broadcast.
3. Tap Invite
and select contacts or groups to share your live broadcast with.
4. Tap Done to send invites.
To share a Live broadcast:
■
After recording, tap Share and select a sharing method to share your live broadcast.
Live Broadcast Settings
Customize your Live Broadcasts.
1. From home, tap Apps
> Camera
.
 The camera viewfinder appears.
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2. Swipe to the right and tap Live broadcast.
3. Tap Settings
and select an option to customize:

Account: Select a Google Account for Live Broadcasting.

Privacy: Choose either to have your videos unlisted where only friends with a link can view
them, or public where anyone can view them.

Video size: Tap to choose a size option.

Social media settings: Share your link with social media when you start broadcasting.

Auto save: Tap to enable auto saving your videos to the Gallery app.

Auto dim: Dims the brightness if you broadcast without touching the screen.

Add shortcut on Home screen: Tap to create a shortcut to Live broadcast on the Home
screen.
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Useful Apps and Features
The following topics detail many of your phone’s tools and features such as maps and navigation,
calendar, clock, social networking apps, music, memos, and more.
My Sprint
Stay connected to all the latest news and information from Sprint. Included here are news, feedback,
featured applications and tips/tricks for your device.
■
From home, tap Apps
> My Sprint
.
 The My Sprint app launches.
Sprint Family Locator
Sprint Family Locator lets you locate any phone on your Sprint family plan instantly—from your mobile
phone, tablet or computer.
Update Sprint Family Locator
The first time you use Sprint Family Locator, you will be prompted to update the app.
1. From home, tap Apps
> Sprint Family Locator
.
2. Tap Download.
 The Google Play store will launch to the Sprint Family Locator page.
3. Tap Update > Accept to update the app, and then follow the prompts to get started.
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166
Use Sprint Family Locator
1. From home, tap Apps
> Sprint Family Locator
.
2. Tap Get Started (or Sign In if you already have an account) and follow the prompts to set up and
use the app.
Sprint Fun & Games
Download new apps and games from Sprint.
■
From home, tap Apps
> Sprint Fun & Games
.
Sprint Music Plus
With Sprint Music Plus and the Music Store, Ringtone Store, and Ringback Tone Store, you can
purchase, download, and play music, ringtones, and ringback tones for your phone.
Access Sprint Music Plus
1. From home, tap Apps
> Sprint Music Plus
.
2. The first time you launch the app, tap Install and follow the prompts to install the app.
3. Tap a store option from the main page (Ringbacks Store, Music Store, or Ringtones Store), or
tap More options
> Music (under Library) to access your music.

Tap the onscreen navigation tools to skip ahead or rewind. Tap More options
to see additional options.

For more information, tap Menu
at any time
> Settings > About or Help.
Note: If you have loaded music on to your phone from your computer (see Transfer Files Between Your
Phone and a Computer), you will need to sync your music to listen to it through Sprint Music Plus. From
the Sprint Music Plus app, tap Menu
you will see your music in the library.
> Settings > Synchronize your music library. Once synced,
Purchase and Download Music from the Sprint Music Plus Store
From the Sprint Music Plus Store, you can shop for songs to purchase and download to your phone.
1. From home, tap Apps
> Sprint Music Plus
> Music Store.
2. Enter a song or artist in the search field or browse through options in the tabs in the center of the
screen.
3. Tap a song to select it.
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167
4. Follow the onscreen instructions to preview or purchase the song. Tap More options
time to display the Sprint Music Plus menu.
at any
Tip: For ringtones or ringback tones, tap Ringtone Store or Ringback Tone Store from the Sprint Music
Plus main menu.
Sprint TV & Movies
Use Sprint TV & Movies to watch live TV and access movies and other on demand entertainment on the
go.
Note: Coverage is not available everywhere. Content and lineup are subject to change. Select channels
are also available for casual usage. Go to sprintchannels.mobitv.com for more information.
Your Sprint TV Channel Options
The Sprint TV application offers a wide variety of accessible channels. Subscription options include
comprehensive basic packages as well as a full menu of “a la carte” channels. Visit
sprintchannels.mobitv.com for more information on channels and pricing.
Watch TV
1. From home, tap Apps
> Sprint TV & Movies
.
2. Follow the prompts to browse categories and find programs.

Depending on your settings, your phone may prompt you to accept a data connection.

Browse horizontally through the category options in the center of the screen to see what's
available. For quick access, touch a featured item in the center of the screen or select a live
channel from the bottom bar.

Scroll up and down in a category list and then touch a clip or channel to view the program.
Note: The first time you access a channel that requires a subscription, you will be prompted to purchase
access. Touch Subscribe to purchase access, or touch Preview to see a preview of the selected
channel.
1Weather
Receive real-time local weather information at any location in the world. Access seven-day and hourly
weather forecasts for your area.
■
From home, tap Apps
Useful Apps and Features
> 1Weather
.
168
AAA
Plan trips and access AA member services.
■
From home, tap Apps
> AAA
.
Amazon
Shop Amazon.com from your phone.
■
From home, tap Apps
> Amazon shopping
.
App Spotlight
Discover new apps from the Google Play store.
■
From home, tap Apps
> App Spotlight
.
Calculator
Your phone’s convenient built-in calculator lets you perform basic mathematical equations.
1. From home, tap Apps
> Calculator
.
 The calculator app launches.
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169
2. Tap keys for calculations.
 Calculation results appear.
Tip: To use the scientific calculator, make sure Auto rotate is turned on (notification panel > Auto rotate
) and rotate the screen to the landscape orientation.
 Keys for the scientific calculator appear.
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170
Calendar
Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize
your time and reminds you of important events. Depending on your synchronization settings, your
phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google
™
®
Calendar , and Outlook calendar.
In order to sync with your Google calendar, you must sign in to a Google account on your phone. See
Google Account.
Calendar Options
●
View Today’s Calendar: From the Calendar, tap Today.
●
Change Calendar View: From the Calendar, tap the drop-down menu in the upper left corner,
and then tap Year, Month, Week, Day, or Tasks to change the current view.
●
View the Next/Previous Time Period (Year/Month/Week/Day view): From the Calendar, flick
the screen left or right.
Add an Event to the Calendar
Add events to your calendar directly from the Calendar application.
1. From home, tap Apps
> Calendar
.
 The Calendar app opens.
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171
2. Tap Add
.
 The add event window opens.
3.
Enter an event title, start date/time, end date/time, etc., and then tap Save.
 The event is added to your calendar.
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172
Selecting a Calendar
■
If you have more than one calendar, select a calendar by tapping the current Calendar on the
Add Event screen.

Select My calendars to create an event that will appear only on your phone.

Select your Google Account to create a Google Calendar event. If you have several Google
Calendars on the Web, select one in which to add your event.
•
You can create multiple Google Calendars only in Google Calendar on the Web. After
creating them in Google Calendar on the Web, you will be able to see them in the
Calendar application on your phone. For more information about creating and managing
multiple Google Calendars, visit calendar.google.com.

Select Samsung Calendar to create an event that will sync with your Samsung account.

Select your Outlook or Exchange account to create an event that will sync with these account
types.
Note: Available options differ depending on the type of account selected for an event.
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173
View Calendar Events
You can display the Calendar in year, month, week, day, or tasks view. To change the Calendar view, tap
View in the top right corner, and then tap Year, Month, Week, Day, or Tasks.
1. From home, tap Apps
> Calendar
.
 The Calendar app opens.
2. Tap a date and then tap an event.
 The event details appear.
3. Tap the event to view details and edit the event.
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174
Share Calendar Events
Once you have created a Calendar event, you can share it with others using a variety of methods.
1. From home, tap Apps
> Calendar
.
 The Calendar app opens.
2. Tap a date and then tap an event to see its details.
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175
3. From the event details screen, tap Share.
4. Choose a Share as option (Calendar file (ICS) or Text).
5. Select a sharing method and follow the prompts to send the Event information.
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176
Sync Calendars
You can select which calendars you would like to sync on your phone, along with what types of
information you want to sync.
1. From home, tap Apps
> Calendar
.
 The Calendar app opens.
2. Tap More options
Useful Apps and Features
> Manage calendars.
177
3. Select sync options by tapping On/Off next to each item.
 The sync settings have been updated.
Synchronize an Exchange ActiveSync Calendar
If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize
Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will
also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server.
To check if Exchange ActiveSync items are set to be synchronized:
1. From home, tap Apps
Exchange ActiveSync.

> Settings
> Cloud and accounts
> Accounts > Microsoft
If Microsoft Exchange ActiveSync does not appear, you do not have an Exchange ActiveSync
account configured on the phone. For information about adding an account, see Add an
Exchange ActiveSync Account.
2. If your Exchange ActiveSync account is set for synchronization, On/Off next to Sync Calendar
will be On
.
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178
Calendar Settings
Configure settings for your phone’s Calendar app.
1. From home, tap Apps
> Calendar
.
 The Calendar app opens.
2. Tap More options
> Settings to configure these options:

First day of week: Choose a day to start each calendar week.

Show week numbers: Enable or disable display of week numbers on the calendar.

Hide declined events: When enabled, events for which you declined the invitation are not
shown on the calendar.

7-day Weather forecast: When enabled, weather information displays on the calendar.

Notifications:
•
Notification sound: Choose a sound for calendar event notifications.
•
Vibration: Enable or disable vibration, to play for calendar event notifications.

Set default reminders: Set default reminders for Events and All-day events.

Lock time zone: When enabled, event times will be locked to the time zone you select.
Times and dates will not change, even if you travel to another time zone.

About Calendar: View information about the Calendar app.
Caller ID
With the Caller ID app, see who is calling, even if the caller is not in your contact list. The Caller ID app
requires a subscription.
■
From home, tap Apps
> Caller ID
.
Clock
Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a
stopwatch, set a timer, and use your phone as a desk clock.
Checking the Time
You can always check the time on your phone. The current time displays in the upper right corner of the
status bar. Many widgets and lock screens also display the time and provide options for how time is
displayed.
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179
Setting Date and Time
Your phone automatically receives the current date and time from the wireless network. You can set the
date by hand by overriding the default setting.
1. From home, tap Apps
> Settings
2. Tap General management
Useful Apps and Features
.
> Date and time.
180
3. Set available date and time options.

To set the date and time, tap On/Off to turn Automatic date and time off.
 Your date and time settings are applied and saved.
Set Alarms
Set multiple alarms using your phone’s Clock app.
1. From home, tap Apps
> Clock
.
 The Clock appears.
2. Tap the Alarm tab.
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3. Tap Add alarm
.
4. Set the alarm options, including time, days, repeat pattern, alarm type, alarm tone, and volume.
5. When finished, tap Save.
 The alarm is set, and you will see the alarm icon
in the status bar.
Phone at Alarm Time
●
At the set alarm time, the phone sounds the alarm and/or vibrates.
●
When the alarm sounds, tap Dismiss.
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World Clock
The World clock lets you keep track of the current time in multiple cities around the globe.
1. From home, tap Apps
2. Tap Add city
> Clock
, and then tap the World clock tab.
, tap a city, and then tap Add.
3. Repeat to add multiple cities.
Stopwatch
The Stopwatch lets you time events down to the hundredth of a second.
1. From home, tap Apps
> Clock
, and then tap the Stopwatch tab.
2. Tap Start to begin timing.
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3. Tap Stop to stop timing.

Additional options include Lap to keep track of laps, Resume to continue timing, and Reset
to reset the stopwatch to zero.
Timer
The Timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.
1. From home, tap Apps
> Clock
, and then tap the Timer tab.
2. Use the keypad and tap Hours, Minutes, and Seconds to set the length of the Timer.
3. Tap Start to begin the Timer, Pause to pause the Timer, Resume to resume the Timer, and
Cancel to stop the Timer.
Drive
Use Google Drive to open, view, rename, and share your Google Docs and files.
From home, tap Apps
> Google
> Drive
.
Galaxy Apps
Discover apps designed exclusively for your Galaxy phone.
Note: You must sign in to a Samsung account in order to download Galaxy Apps.
■
From home, tap Apps
Useful Apps and Features
> Galaxy Apps
.
184
Gallery
Using the Gallery application, you can view pictures and watch videos that you have taken with your
phone’s camera or downloaded.
You can do basic editing such as rotating and cropping. You can also set a picture as your contact picture
or wallpaper and share pictures with your friends.
While viewing pictures in the Gallery, scroll up the screen to view more albums. Simply tap an album to
view the photos or videos in that album.
If you have downloaded any photos and videos, these will be placed in the All downloads album.
1. From home, tap Apps
> Gallery
.
 The Gallery app opens.
2. From the main Gallery screen, you can use these options:

Tap a picture or video to display it in full screen view.

Touch and hold thumbnails to select them (indicated by a check mark).

Tap Pictures, Albums, or Stories to choose the way items are displayed.

Tap More options for options. Available options depend on which Gallery screen you are
viewing, and may include:
•
Camera: Launch the Camera to take pictures or record video.
•
Edit: Depending on the view, tap albums or items to select them. After selection, you can
tap More options
•
again for options you can use with the selected item(s).
Share: Share albums, pictures, or videos.
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•
Animate: Create an animation from several pictures.
•
Collage: Create a collage from several pictures.
•
Settings: Access the Gallery app settings.
•
Help: View help topics on using the Gallery app.
For more information about using Gallery, see View Pictures and Videos Using Gallery, Edit Pictures, and
Share Pictures and Videos.
Google Hangouts
Meet friends and family online, share photos, host video calls, and send SMS and Hangouts messages
(see Google Account).
Using Hangouts
1. From home, tap Apps
> Google
> Hangouts
.
 The Hangouts app will open.
2. Tap Add
, and then tap New conversation.
3. Type a name, email, number, or circle, or select a contact from the list.
4. Type a message or tap Video chat
to start a video chat.
 A chat window or a video chat window opens.

Each time text is entered, the corresponding friend appears.

If a friend is not in a Hangout, you will see a message. Tap Send invitation to invite them to
join the Hangout.
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Hangouts Options
●
Ending a Video Chat: In the video chat window, tap End call
●
Disabling Chat History: If you do not want to keep chat history, in the chat window, tap
More options
●
.
> Options, and tap History to turn it off.
Delete Chat History: To delete all your chat history, in the chat window, tap More options
Options > Delete conversation > Delete.
>
Note: You can use Hangouts as your phone’s default messaging app, or as a standalone IM app. If you
set Hangouts as the default messaging app, the Messages app will be disabled. For more information,
see Default Applications.
Google Maps
Use the Google Maps app to determine your location, find directions, browse local businesses and
attractions, rate and review places, and more.
Note: To use Google Maps, you will need to have your phone's Location feature turned on. See Location
for information about enabling Location on your phone.
View Maps of Specified Places
Use Google Maps to locate and map a specific address or destination.
1. From home, tap Apps
> Maps
.
 Google Maps opens.
Note: The first time you access Maps, you may be prompted to accept the Terms of Service and Privacy
Policy. Tap Accept & Continue to continue.
Useful Apps and Features
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2. Tap in the search field to start a search.
3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.
 A map of the specified location is displayed.
Google Maps Options
●
Viewing Current Location: From the Maps app, tap Location
●
Obtain Useful Area Information for Current Location: Tap the Search here field, enter the
information you are looking for, and then tap a result to view it.
●
View Traffic Information, Aerial Photos, Etc.: Tap Menu
Google Earth, etc.
Useful Apps and Features
.
and then tap Traffic, Satellite,
188
●
Check Route to Destination: Tap Directions
, enter your current location and your
destination, and then tap a method of transport (car, public transit, bicycle, or on foot) to see
available routes.
●
Check Detailed Operation for Maps: From the Maps app, tap Menu
> Help.
Google Play Movies & TV
Google Play Movies & TV allows you to watch movies and TV shows purchased on Google Play. You can
stream instantly on your Android phone or download so you can watch from anywhere, even when you
are not connected. Also, get quick access to your personal video collection, including those taken on your
phone.
Learn more about Google Play Movies & TV at play.google.com/about/movies.
■
From home, tap Apps
> Google
> Play Movies & TV
.
Google Play Music App
The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as
well as songs you have loaded from your own music library. The music you choose is automatically
stored in your Google Play Music library and instantly ready to play via streaming or download.
For more information about Google Play Music, visit play.google.com/about/music.
Note: For information about loading music onto your phone, see Transfer Files between Your Phone and
a Computer.
Play Music with Google Play
Use the Google Play Music app to listen to all your music on your phone. Compatible music file formats
include: MP3 (.mp3), AAC (m4a), WMA (.wma), FLAC (.flac), OGG (.ogg), DRM protected AAC (m4p),
and ALAC (.m4a).
1. From home, tap Apps
> Google
> Play Music
.
 The Play Music app opens to the Listen Now screen.
2. To view additional music options, tap Menu
and select an option.
3. Tap an item from the category window and then tap a song.
 The song begins playing.
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189
Google Play Music Screen Layout
The following diagram outlines the main features of the Play Music app player screen.
Feature
Description
Music list
View current playlist or queue.
Options menu
Access the options menu.
Music image/album name
Display music images and album names (if available).
Shuffle playlist
Shuffle the current playlist or queue.
Song length
The length of the song.
Rate (thumbs up/thumbs down)
Rate the current song.
Next song
Play the next song.
Play/pause
Play or pause the current song.
Previous song
Play the previous song.
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Feature
Description
Elapsed time
Amount of time the song has been playing.
Repeat/Play next
Repeat the current song or play the next song queued.
Music title/artist
Displays music title and artist (if available).
Create Playlists in Google Play Music
Organize music into playlists to fit every occasion.
1. From home, tap Apps
> Google
> Play Music
.
 The Play Music app opens to the Listen Now screen.
2. Tap Menu
to view your library or playlists, or to access Google Play Music online.
3. From a list displaying songs, tap More options
then tap Add to playlist.
next to an item from the category window and
4. Tap New playlist.
5. Enter a name and tap Create playlist.
 The playlist is created.
6. Return to the library view and select Albums or Songs.
7. Tap More options
next to an item and then tap Add to playlist > [playlist name].
 The song or album is added to the playlist. Repeat to add more items to the playlist.
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191
Adding Currently Playing Music to a Playlist
■
From the player view, tap More options
> Add to playlist > [playlist name].
 The music is added to the playlist.
Google Search
Search not only the Internet, but also the apps and contents of your device.
Use Google Search
Type search terms in the Google Search bar to find information on your phone and around the globe.
1. From home, tap the Google search bar or tap Apps
> Google
> Google
.
 The Search window opens.

If confirmation appears, follow the prompts.
2. Type your search keywords and tap Search
.
 Search results appear.

To search by voice, tap Voice search
in the search bar and speak your search terms.
Use Google Voice Search
™
Use your voice to search instead of typing, with Google Voice Search .
1. From home, tap Apps
> Google
> Voice Search
.
 The Voice Search window opens.
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192
2. Speak your search terms.
 Search results appear.
Facebook
Post updates, read what your friends are up to, upload pictures and check-ins, and more with on-the-go
Facebook access.
Sign In to Facebook
1. From home, tap Apps
> Facebook
.
– or –
From home, tap Apps
accounts > Facebook.
> Settings
> Cloud and accounts
> Accounts > Add
2. If you have a Facebook account, enter your user ID and password, and then tap Log in.
– or –
To create a new Facebook account, tap Sign Up for Facebook, tap Continue, and then follow
the instructions.
 You are signed in to Facebook.
Useful Apps and Features
193
Instagram
Capture and share photos and videos with your friends. Customize what you capture, and then share it
on your feed or post it directly to your friends. Located in the Social folder in the apps list.
Install Instagram
1. From home, tap Apps
> Social
> Instagram
.
2. Tap Download, and then follow the prompts to accept access requirements and update the app.
Use Instagram
■
From home, tap Apps

> Social
> Instagram
.
The first time you access Instagram, follow the prompts to sign up for an account, or sign in
with Facebook or an existing account.
Lookout
Lookout Mobile Security provides key security options, such as anti-virus and anti-malware technology, a
lost and stolen device locater service, an application privacy adviser, and a backup service.
1. From home, tap Apps
> Lookout
.
2. Tap Get Started, review the introductory screens by tapping Next, and then tap New user to sign
up for an account, or Existing user to sign in.
Loot
Use Loot to play unlimited premium games for the low monthly fee.
Install the Loot App
Before you use Loot on your phone, you must download and install the app.
1. From home, tap Apps
> Loot
.
2. Tap Download and follow the prompts to download and install the app.
Access Loot
■
From home, tap Apps
Useful Apps and Features
> Loot
.
194
Messenger
Send instant messages with all your friends using Facebook’s Messenger app.
Install Messenger
1. From home, tap Apps
> Social
> Messenger
.
2. Tap Download, and then follow the prompts to accept access requirements and update the app.
Use Messenger
1. From home, tap Apps
> Social
> Messenger
.
2. Follow the prompts to log in with your Facebook account. See Facebook.
Microsoft Excel
Create and share spreadsheets quickly and easily with Microsoft Excel.
■
From home, tap Apps
> Microsoft
> Excel
.
Note: The first time you access Microsoft Excel on your phone, you may be prompted to update the app
via Google Play. Follow the prompts to update and install the app.
Microsoft OneDrive
Microsoft OneDrive gives you free online storage for all your personal files so you can get to them from
your Android device, computer, and any other devices you use.
■
From home, tap Apps
> Microsoft
> OneDrive
.
Note: The first time you access Microsoft OneDrive on your phone, you may be prompted to update the
app via Google Play. Follow the prompts to update and install the app.
Microsoft OneNote
Stay organized using text, pictures, or audio notes with Microsoft OneNote. Create Quick Notes or review
and edit shared OneNote notebooks.
■
From home, tap Apps
> Microsoft
> OneNote
.
Note: The first time you access Microsoft OneNote on your phone, you may be prompted to update the
app via Google Play. Follow the prompts to update and install the app.
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195
Microsoft PowerPoint
Create and share presentations quickly and easily with Microsoft PowerPoint.
■
From home, tap Apps
> Microsoft
> PowerPoint
.
Note: The first time you access Microsoft PowerPoint on your phone, you may be prompted to update the
app via Google Play. Follow the prompts to update and install the app.
Microsoft Word
Create and share word processing documents quickly and easily with Microsoft Word.
■
From home, tap Apps
> Microsoft
> Word
.
Note: The first time you access Microsoft Word on your phone, you may be prompted to update the app
via Google Play. Follow the prompts to update and install the app.
Music
The Music app plays music files. Use Music to browse your music library, play songs, and create playlists.
You can also set songs as ringtones for incoming calls, or as alarm tones.
Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and
a Computer.
When you close the Music screen, playback will continue in the background, so you can listen to music
while you use other features of your phone. When music is playing in the background, you can access
playback controls from the notification panel.
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196
Play Music
1. From home, tap Apps
> Music
.
 The music app opens to the Playlists category.
•
The default categories are Playlists, Tracks, Albums, Artists, Genres, Folders, and
Composers. Tap a category tab to display that category.
2. Scroll through the list and tap a song to begin. While playing music, use these controls:
Useful Apps and Features
197

Tap Pause

Tap Rewind
song.

Tap the repeat mode button to control playback. Choose Play all
to pause playback. To start playback again, tap Play
to move to the previous song. Tap Fast-forward
Choose Repeat all

to repeat all songs. Choose Repeat 1
.
to move to the next
to play all songs once.
to repeat the current song.
Tap the shuffle songs button to control the order songs are played. Choose Shuffle off
to play songs in the order they appear in the list. Choose Shuffle on
random order.
to play songs in

to mark a song as a favorite. Whenever a song is a favorite, the star is
Tap Favorite
bright. Favorite songs are included in the Favorites playlist.

Tap Volume
to set the volume. You can also set volume by pressing the Volume key on
the side of the phone.
Use Playlists
Create playlists to group songs, so you can listen to them together.
1. From home, tap Apps
Useful Apps and Features
> Music
.
198
2. Tap Playlists, and then use these options:

Tap an existing playlist to play its songs.

Tap Create playlist
to create a new playlist.
•
Enter a name for the playlist and tap Create.
•
Tap songs from the Tracks list to add them to the playlist. When you are done adding
songs, tap Done.
 The new playlist is saved.
Tip: To edit a playlist, tap it from the list and then tap ADD to add more songs, or tap More options
access the Edit, Rename, SoundAlive, and Settings options for the playlist.
to
Music Options and Settings
1. From home, tap Apps
2. Tap More options
> Music
.
for options. Available options depend on the category:

Edit: Edit the song or playlist.

SoundAlive: Choose a setting to match the type of music you are playing.

Settings:
•
Manage tabs: Choose tabs to display on the Music screen.
•
Control using lock screen: Control your music without unlocking your phone.
•
Music with screen off: Play music from the lock screen when headphones are
connected and the screen is off.
•
Play speed: Touch and drag the slider to set the default speed for music playback.
•
Sleep timer: Choose a time period for music to play, after which Music will close.
•
Smart volume: When enabled, Music automatically adjusts the volume of all songs to an
equal level.
•
Skip silences: Skip silences between tracks to reduce pauses during playback.
•
About Music: See information about the Music app and check for updates.
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199
My Files
My Files allows you to manage your sounds, images, videos, Bluetooth files, Android files, and other data
in one convenient location. This application allows you to launch a file if the associated application is
already on your phone.
1. From home, tap Apps
> Samsung
> My Files
.
2. Folders display, including:

Recent files: View recently saved files.
•


Categories
•
Images: View image files.
•
Audio: View audio files.
•
Videos: View video files.
•
Documents: View document files.
•
Downloads: View all apps and files that have been downloaded to the device.
•
Installation files: View all APK files.
Phone
•

This only appears if one or more files have been accessed recently.
Internal storage: View folders and files located on the device.
Cloud
•
Google Drive: Use a Google account for cloud storage.
Note: Cloud drives vary depending on the services you sign in to.
To view files in My Files:
1. From home, tap Apps
> Samsung
> My Files
.
2. Tap a category to view its files or folders.
3. Tap a file or folder to open it.
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200
NextRadio
Listen to your favorite local radio stations with NextRadio – FM radio on your smartphone! Tune in to any
FM frequency in your area and listen to the radio without the buffering and cost of streaming music.
■
From home, tap Apps
> Next Radio
.
Note: To listen to radio from your phone, you must plug in either headphones or a speaker cable to the
headphone jack on top of the phone. To listen through the phone's speaker (after plugging in
headphones), tap Menu
> Output to Speaker.
Pages Manager
The Pages Manager app lets you manage up to 50 Pages from your smartphone or tablet. You can check
Page activity, share with your audience and see insights.
Install Pages Manager
1. From home, tap Apps
> Social
> Pages Manager
.
2. Tap Download, and then follow the prompts to accept access requirements and update the app.
Use Pages Manager
■
From home, tap Apps
> Social
> Pages Manager
.
Playphone
Use Playphone to discover and purchase new games. Recommend games to others.
Install the Playphone App
Before you use Playphone on your phone, you must download and install the app.
1. From home, tap Apps
> Playphone
.
2. Tap Download and follow the prompts to download and install the app.
Access Playphone
■
From home, tap Apps
> Playphone
.
S Health
S Health is a wellness application that can help you manage your health. Set fitness goals, check your
progress, and keep track of your overall health.
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201
Caution: The information gathered from this device, S Health, or related software is not intended for use
in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of
disease.
The accuracy of the information and data provided by this device and its related software, including heart
rate readings, may be affected by factors such as environmental conditions, skin condition, specific
activity performed while using/wearing the device, settings of the device, user configuration/user-provided
information, placement of the sensor on the body, and other end-user interactions. For more information
on proper wear and use, see samsung.com/us/heartratesensor.
1. From home, tap Apps
> S Health
.
2. Follow the prompts to get started:

Read the introduction and tap Start.

Read and agree to the terms and conditions, and then tap Next.

Sign in to your Samsung account if you have not already done so. You must sign in to a
Samsung account to set and save goals, and use other advanced S Health features.
Before You Start Exercising
This app can be used to monitor your exercise. While moderate physical activity, such as brisk walking, is
safe for most people, health experts suggest that you talk with your doctor before you start an exercise
program, particularly if you have any of the following conditions:
●
Heart disease;
●
Asthma or lung disease;
●
Diabetes, or liver or kidney disease;
●
Arthritis.
You should also check with your doctor if you have symptoms suggestive of heart, lung, or other serious
disease, such as:
●
Pain or discomfort in your chest, neck, jaw, or arms during physical activity;
●
Dizziness or loss of consciousness;
●
Shortness of breath with mild exertion or at rest, or when lying down or going to bed;
●
Ankle swelling, especially at night;
●
A heart murmur or a rapid or pronounced heartbeat;
●
Muscle pain when walking upstairs or up a hill that goes away when you rest.
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202
Finally, the American College of Sports Medicine recommends that you see your doctor before engaging
in vigorous exercise if two or more of the following apply:
●
You are a man older than age 45 or a woman older than age 55;
●
You have a family history of heart disease before age 55;
●
You smoke or quit smoking in the past six months;
●
You have not exercised for three months or more;
●
You are overweight or obese;
●
You have high blood pressure or high cholesterol;
●
You have impaired glucose tolerance, also called pre-diabetes.
When in Doubt – Check it Out
If you are unsure of your health status, have several health problems, or are pregnant, you should speak
with your doctor before starting a new exercise program. Working with your doctor ahead of time is a
good way to plan an exercise program that is right and safe for you. Consider it the first step on your path
to physical fitness.
S Note
The S Note app helps you create, edit, and manage all the notes on your phone.
Sign in to your Samsung account to access your notes in S Note from any device.
With S Note, create content by typing, writing, drawing, and even recording voice, video, or taking
pictures. Templates are provided to make content creation easy and help keep things organized.
Create a Note
1. From home, tap Apps
2. Tap Create note
> S Note
.
to create a new note.

Use the S Pen to create content.

Tap More options > Background settings to add templates, change the background
color, and add images.
3. When finished, tap Save.
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203
Edit a Note
When in the S Note app, you can edit notes as follows:
1. From home, tap Apps
> S Note
.
2. Tap a note to view it.
3. Tap Edit to edit the note.
Note: Action memos behave differently from other notes. When you tap on an Action memo to view it, you
can edit the memo immediately.
Note Tools
When creating or editing a note in S Note, some helpful modes and tools are provided.
Note: To use your finger to write and draw on S Notes, tap More options
mode to disable this restriction.
●
> Settings > S Pen only
Pen: Write or draw freehand with the S Pen. Tap the Pen icon once to change the Pen settings.

Tap Favorite pens
to save pen settings at the bottom of the screen.
●
Eraser: Erase content from the note. Tap once to select the eraser. Tap again to change the
Eraser settings.
●
Text: Type text using the keyboard. Tap once to select Text mode.
●
Undo: Undo the last action.
●
Redo: Redo the last action.
●
Save: Name and save the note.
●
More options : View more options for the note.
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204
View Action Memos
You can view S Notes and Action memos together, or you can narrow your view to Action memos.
To view Action memos in S Note:
1. Tap Categories > Action memos.

Tap Search to search for keywords and phrases in action memos.
2. Tap More options
for additional options:

Share: Select action memos to share.

Edit: Select memos to delete, export, or save as an S Note.

Manage categories: Add or remove note categories.

Folder view: Switch to folder view.

Settings: Customize S Note settings.

Help: View help topics on how to use S Note.
S Voice
S Voice is a voice recognition application you can use to activate a wide variety of functions on your
phone.
This is a natural language recognition application. You can ask questions (Is it raining in Dallas?) or
speak commands (Show me where to find cheap gas).
1. From home, tap Apps
> S Voice
.
2. Review and accept the terms and conditions, and then tap I agree > Next.
3. Follow the instructions to set up a wake-up command
4. To use S Voice, speak a command.
5. Tap Microphone
if the phone does not hear you, or to give it a command.
Samsung Gear
Manage your Samsung Gear wearable devices.
■
From home, tap Apps
Useful Apps and Features
> Samsung
> Samsung Gear
.
205
Samsung Pay
™
Samsung Pay is a new mobile payment service. It is accepted at more places than any other mobile
payment service out there, from the grocery store to the coffee shop to your favorite department store. It
is secure, easy to set up and simple to use with your latest Samsung Galaxy device.
To access Samsung Pay:
■
From home, tap Apps
> Samsung Pay
.
Pay in More Places
Use Samsung Pay at your favorite places—it is accepted nearly anywhere you can swipe a credit card or
self-pay. Whether you are stocking up the pantry, adding to your wardrobe or grabbing a cup of coffee,
Samsung Pay is the only mobile payment system to work in 90% of U.S. retail locations, with more being
added every day.
Simple to Set Up, Simple to Use
From registering your cards to making a purchase, using Samsung Pay is easy. When it is time to pay,
just launch the app, hold your Samsung device near the credit card terminal and authorize it with the
touch of your finger. It is simple, secure and fast, so you can get on with your day.
Secure Your Information
Samsung Pay is designed with the latest security technology and works on the most recent Samsung
Galaxy devices. Payments are authorized with your fingerprint, and each transaction uses a unique token
each time, so your phone only allows payments with your consent. If your phone is ever lost, you can use
the Find My Mobile function to remotely wipe your data for even more protection.
For further information about Samsung Pay, please visit: samsung.com/SamsungPay
For support on Samsung Pay, please visit: samsung.com/us/support/owners/app/samsung-pay
Samsung+
Get live help, discover new features, and unlock promotions for your Samsung device.
■
From home, tap Apps
> Samsung+
.
Scrapbook
The Scrapbook app provides a place for you to manage the multimedia content you capture with the S
Pen. Scrapbook provides storage and organization tools for content you capture while using your phone.
Using the S Pen, you can capture articles, images, and even videos and music. You can then add a title,
text, a handwritten memo, or content tags. When you capture content online, the Web link is saved with
the content.
■
From home, tap Apps
Useful Apps and Features
> Samsung
> Scrapbook
.
206
Use Smart Select with Scrapbook
When you capture content with the Smart Select tool, you have the option of saving the content to the
Scrapbook. For more information on capturing content, see Smart Select.
Capture Content with the S Pen
1. Launch the Air command menu and select Smart select.
2. Use the S Pen to draw around the content to capture.
Save in Scrapbook to save the captured image or content.
3. Tap
Edit the Scrapbook
Content in the Scrapbook can be edited. You can edit both Categories and the content files within them.
1. From home, tap Apps
> Samsung
> Scrapbook
.
2. Tap an item to open it.
3. Tap Edit and make changes. When finished, tap Save.
Edit a Category
1. From home, tap Apps
2. Tap More options
> Samsung
> Scrapbook
.
> Manage categories.
Create category to create a new category.

Tap

Touch and hold a category to select it, and then tap Rename to rename a category

Touch and hold a category to select it, and then tap Delete to delete a category.
SideSync
SideSync is a PC-Mobile solution that enables the screens, windows, and data to be shared easily
between a PC and Samsung Android Device.
Use SideSync
The first time you use SideSync, you will be prompted to update the app.
■
From home, tap Apps
> SideSync
.

Tap Start and follow the prompts to get started.

Tap Help to learn more about SideSync.
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Note: Before using SideSync, you will need to download and install it on your PC or tablet. To install
SideSync for computer, download it from samsung.com/sidesync.
Video
Play videos stored on your phone, or from your other devices (you must sign in to your Samsung account
to play videos synced from your other devices).
1. From home, tap Apps
> Video
.
2. Scroll through the videos stored on your phone. After a few seconds, each video thumbnail
begins playing a preview of the clip.
3. Tap a video to view it.
Use Pop-Up Play
Multitask with Pop-Up Play by transforming your video player into a pop-up window floating on the
screen. The video will continue to play, and the pop-up window can be resized or moved anywhere on the
screen.
1. From home, tap Apps
> Video
.
2. Tap a video to view it.
3. Tap the screen to display playback options, and then tap Pop-up.
 The video will continue playing in a floating window. Drag the window to any location on the
screen, and use two fingers to pinch or spread to resize the floating window.
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Voice Recorder
The Voice recorder allows you to record an audio file up to one minute long and then immediately share
it. Recording time will vary based on the available memory within the phone.
Make a Voice Recording
1. From home, tap Apps
> Samsung
> Voice Recorder
.
2. Tap appropriate recording mode at the top:

Standard: This recording mode picks up any sounds detected by the microphones.

Interview: The top and bottom microphones are used for two-directional recording. The top
and bottom of the device pick up equal amounts of sound. Microphones can be muted during
recording and playback.

Voice memo: Voice input is converted to text on screen. The maximum recording time is five
minutes.
3. Use the Voice Recorder controls:

To start recording, tap Record
and speak into the microphone.

To pause recording, tap Pause
. To resume a paused recording tap

To end the recording, tap Stop > Save.

To cancel the recording, tap Back

To block incoming calls while recording, tap More options
recording.

To mark a spot in the recording so you can find it later, tap Bookmark.
Resume.
, and then tap Discard.
> Settings > Block calls while
Play Back a Voice Recording
1. From a home screen, Apps
> Samsung
> Voice Recorder
.
2. Tap List.
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209
3. Tap a recording to play it back.
4. During playback, you have the following tools available:

Repeat: Tap to repeat the recording once it reaches the end.

Speed: Tap to change the playback speed.

Skip muted: Tap to skip muted portions of the recording.

Bookmark: Tap to mark spots in the recording for later reference.
Share a Voice Recording
1. From home, tap Apps
> Samsung
> Voice Recorder
.
2. Tap List, and then touch and hold on a recording to display options.
3. Tap More options
file.
> Share, and then follow the prompts to choose a method and share the
Modify a Voice Recording
1. From home, tap Apps
> Samsung
> Voice Recorder
.
2. Tap List, and then touch and hold on a recording to select it.
3. Tap More options
to display options:

Rename: Change the name of the voice recording.

Move: Move the recording to another category.
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210
Voice Recorder Options
1. From home, tap Apps
> Samsung
> Voice Recorder
.
2. Tap List to view a list of recordings.
3. Tap More options
for options:

Edit: Tap on recordings to select them. After selection, you can delete, rename, or write the
recording to a Voice Label.

Share: Select voice recordings to share.

Sort by: Organize voice recordings.

Settings: Configure settings for Voice recorder.
Delete a Voice Recording
1. From home, tap Apps
> Samsung
> Voice Recorder
.
2. Tap List, and then touch and hold on a recording to select it.
3. Tap Delete > Delete.
YouTube
View videos uploaded to YouTube and upload your own videos to your YouTube account.
View YouTube Videos
You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube
account.
1. From home, tap Apps
> YouTube
.
 The YouTube app launches.
2. Search through the YouTube channels and tap a video you want to see.
 The video plays on your phone screen.

Tap the screen to pause or resume play while watching.
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211
Post a Video to YouTube
You can post videos to your YouTube account from your phone. Before posting, you must set up a
YouTube account and sign in to it on your phone.
1. From home, tap Apps
> YouTube
.
 The YouTube app launches.
2. Tap Account
.
 Your account menu appears.
3. Tap Upload

and select a video from your phone.
Enter a title, description, and tags, and select a privacy setting.
4. Tap Upload
.
 The video is uploaded to your YouTube channel.
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Connectivity
The following topics address your phone’s connectivity options, including USB file transfer and tethering,
Wi-Fi, Bluetooth, IR connectivity, and more.
Transfer Files Between Your Phone and a
Computer
You can use the supplied USB connector to connect your phone directly to your computer and transfer
music, pictures, and other content files.
For example, if you have a music album stored on your computer that you want to listen to on your phone
with any of the music apps, just attach your phone to the computer and copy the files to the music folder.
Data exchange may use the methods outlined in the following table:
Method
Description
Transferring media
files
Transfer files between your phone and PC such as pictures, videos, and
music.
Transferring images
Transfer picture and video files between your phone and PC.
Connecting MIDI
devices
Connect to MIDI‑compatible devices.
Charging
Charge your device using a USB cable.
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213
Transfer Files Between the Phone and a Computer
1. Connect your phone to your computer using the supplied USB/charging cable.

Insert the larger end of the cable to the charger/accessory port at the bottom of the phone.

Insert the USB end of the cable into an available USB port on your computer. You may need
to remove the USB cable from the charging head to access it.
Note: The first time you attach the phone to a computer, the device driver software will automatically
install on the computer.
2. Pull down the status bar to display the notification panel.

For most transfers, you will want to use Transferring media files via USB.

To change the option, tap the notification in the notification panel to open the Use USB for
window, and then tap the desired option.
3. On your computer, navigate to the detected device (such as through the My Computer menu) and
open it.
4. Select Phone for internal phone storage.
5. Select a folder (for example, Music for songs and albums) and copy files to it from your
computer.
6. When you are done, disconnect your phone from your computer.
 The transferred files are now saved to your phone.
Note: You can also copy files from your phone to your computer, for example, if you want to save pictures
or videos from your phone on your computer.
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Wi-Fi
Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you
need access to a wireless access point or “hotspot.”
The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and
other objects through which the signal passes.
Turn Wi-Fi On and Connect to a Wireless Network
Use the Wi-Fi settings menu to enable your phone’s Wi-Fi radio and connect to an available Wi-Fi
network.
1. From home, tap Apps
> Settings
> Connections
.
2. Tap Wi-Fi.
 The Wi-Fi settings menu appears.
3. Tap On/Off to turn Wi-Fi on.
 Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.

To disable Wi-Fi, tap On/Off again.
4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap
Connect.
 Your phone is connected to the Wi-Fi network. You will see Wi-Fi
in the status bar.

The password, for a household wireless LAN router, is sometimes found on a sticker on the
router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For
password for a public wireless LAN, check with user's service provider.

Entering a password is not required if an access point is not security protected.
Note: The next time your phone connects to a previously accessed secured wireless network, you will not
be prompted to enter the password again, unless you reset your phone to its factory default settings or
you instruct the phone to forget the network.
Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone
to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain
closed wireless networks.
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215
Wi-Fi Settings
Use the Wi-Fi settings menu to manually set your Wi-Fi connection options.
1. From home, tap Apps
> Settings
> Connections
.
2. Tap Wi-Fi.
 The Wi-Fi settings menu appears.
3. Tap On/Off to turn Wi-Fi on.
 Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.

To disable Wi-Fi, tap On/Off again.
4. Tap Advanced.
 The advanced Wi-Fi settings menu appears.
5. Configure your Wi-Fi settings.
 Your Wi-Fi settings changes are saved.
Disconnect Wi-Fi
You may want to disconnect from a connected Wi-Fi network without turning Wi-Fi off.
1. From home, tap Apps
> Settings
> Connections
.
2. Tap Wi-Fi.
 The Wi-Fi settings menu appears.
3. Tap the name of the connected access point and then tap Forget.
 Wi-Fi is disconnected.

After disconnecting from an access point, you may need to re-enter the password to
reconnect.
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216
Wi-Fi Direct
Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point
or via the Internet.
1. From home, tap Apps
> Settings
> Connections
.
2. Tap Wi-Fi.
 The Wi-Fi settings menu appears.
3. Tap On/Off to turn Wi-Fi on.
 Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
4. Tap Wi-Fi Direct.
 The Wi-Fi Direct settings menu appears.

Wi-Fi Direct and Wi-Fi are unavailable at the same time.
5. Tap a device with which to connect.

If connected via Wi-Fi, you will see a confirmation. Follow the prompts.
6. Accept the connection on the other device.
 The phone is connected via Wi-Fi Direct.

If a connection is not accepted after a certain period, the connection request is canceled.

To stop a connection, tap End connection > OK.
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217
Hotspot
Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share
your phone's mobile data services via Wi-Fi with other Wi-Fi enabled devices. The feature works best
when used in conjunction with 4G data services (although 3G service can also be used).
Important: Use of the Hotspot feature requires an additional subscription. Sign on to your account at
sprint.com/mysprint or access your account via My Sprint (tap Apps
> My Sprint
) to learn more.
Note: Turning Hotspot on will disable your phone's connection to other Wi-Fi networks.
Set Up Hotspot
1. From home, tap Apps
> Settings
2. Tap Hotspot and Tethering
.
> Hotspot.
 The Hotspot window opens.
3. Tap On/Off to turn Hotspot on.
 Hotspot is enabled.

To disable Hotspot, tap On/Off again.
Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply.
Important: Write down the passkey (password) for this communication (shown onscreen).
Connect to Hotspot
1. Enable Wi-Fi (wireless) functionality on your target device (such as a laptop or media device).
2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list.

You can change the default name by tapping More options > Configure Hotpot and
entering a new Network name.
3. Select this phone and follow your prompts to enter the passkey (provided on the Hotspot page).
 The device is connected via your phone’s Hotspot.
4. Launch your Web browser to confirm you have an Internet connection.
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218
Bluetooth
Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number
of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds,
computers, printers, and wireless phones. The Bluetooth communication range is usually approximately
30 feet.
Bluetooth Hints
Question: Cannot use Bluetooth?
Answer: Is your phone in airplane mode? Bluetooth is unavailable in airplane mode.
Bluetooth Function Cautions
Information may not appear correctly on connected devices depending on the transferred data.
Bluetooth Information
Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free
features, etc.
Function
Description
Audio output
Listen to music and more, wirelessly.
Hands-free calls
Call hands-free, using Bluetooth-capable hands-free devices and headsets.
Data exchange
Exchange data with Bluetooth devices.
Enable the Bluetooth Feature
Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
●
Wireless connection to all Bluetooth functions is not guaranteed for the phone.
●
The phone may not connect properly depending on the other device.
●
Noise may be experienced with wireless calls and hands-free calls depending on the conditions.
To enable Bluetooth
1. From home, tap Apps
> Settings
> Connections
.
2. Tap Bluetooth.
 The Bluetooth settings open.
3. Tap On/Off to turn Bluetooth on.
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219
 Bluetooth is enabled.

To disable Bluetooth, tap On/Off again.
Tip: You can also turn Bluetooth on or off with the toggle menu in the notification panel. Pull down the
status bar to display the notification panel and then tap Bluetooth to turn Bluetooth on or off.
Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless
phone is prohibited, such as aboard an aircraft and in hospitals.
Pair Bluetooth Devices
Search for and pair nearby Bluetooth devices. Registered Bluetooth devices can be connected simply.
■
Enable the Bluetooth function on the Bluetooth devices being paired beforehand.
To pair Bluetooth devices:
1. From home, tap Apps
> Settings
> Connections
.
2. Tap Bluetooth.
 The Bluetooth settings open.

Nearby devices appear in the “Available devices” list.

If a target device is not detected, tap Scan to search again.
3. Tap a device from the “Available devices” list, and follow the prompts to pair with the device.
 The Bluetooth device is paired to your phone.

Methods to accept a Bluetooth connection differ depending on the devices used.
Unpairing from a Paired Device
1. From the Bluetooth settings menu, tap Settings
next to the paired device you want to unpair.
2. Tap Unpair.
 The device is unpaired from your phone. To make another connection with the device, you
will need to pair again.
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220
Connect to a Paired Bluetooth Device
You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a
compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free
devices.
1. From home, tap Apps
> Settings
> Connections
.
2. Tap Bluetooth.
 The Bluetooth settings open.

Paired Bluetooth devices appear in the “Paired devices” list.
3. Tap a device from the “Paired devices” list.
 Your phone connects to the paired device.
The pairing and connection status is displayed below the device’s name in the Bluetooth devices section.
When the device is connected to your phone, the Bluetooth paired icon
is displayed in the status bar.
Depending on the type of device you have connected, you can then start using the headset or car kit to
listen to music or make and receive phone calls.
Note: Due to different specifications and features of other Bluetooth-compatible devices, display and
operations may be different, and functions such as transfer or exchange may not be possible with all
Bluetooth-compatible devices.
Send Information Using Bluetooth
You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device
such as a phone or notebook computer.
Types of Data You Can Send via Bluetooth
You can send the following types of information, depending on the device you are sending to:
●
Images and videos
●
Calendar events
●
Contacts
●
Audio files
In the instructions below, Contacts data is being used as an example.
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221
Sending Contacts Data via Bluetooth
1. From home, tap Apps
> Contacts
.
 You will see the Contacts list.
2. Tap a contact and select Details.
3. Tap Share.
4. Tap vCard file (VCF) to share the contact as a vCard file, or tap Text to share the contact
information in a text file.
5. Tap Bluetooth and follow the prompts to share the contact.

The selected contact will be shared.
Receive Information via Bluetooth
Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music
tracks, and documents such as PDFs.
1. When another device attempts to send a file to your phone via Bluetooth, you will see a request
to accept the file.
2. Tap Accept.
 The file is sent to your phone.

When your phone receives a file, you will see a notification. To open the file immediately, pull
down the status bar to display the notification panel, and then tap the notification.

When you open a received file, what happens next depends on the file type:
•
Media files and documents are usually opened directly in a compatible application. For
example, if you open a music track, it starts playing in the Music application.
•
For a vCalendar file, select the calendar where you want to save the event, and then tap
Import. The vCalendar is added to your Calendar events. (For more information on using
the Calendar, see Calendar.)
•
For a vCard contact file, if there are multiple vCard files on your storage card, you can
choose to import one, several, or all of those contacts to your contacts list.
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222
Tethering
Use Tethering to share your device’s Internet connection with a computer that connects to your device via
USB cable, or by Bluetooth.
1. From home, tap Apps
> Settings
2. Tap Hotspot and Tethering
.
.
3. Select a tethering option: USB tethering or Bluetooth tethering.
 Tethering is turned on, and your phone’s Internet connection can be shared with a connected
device.

For USB tethering, connect your phone to the target device with the supplied USB cable.

For Bluetooth tethering, pair your phone with the other device via Bluetooth.
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223
Global Services
With your phone and global roaming service from Sprint Worldwide Wireless Service, you can make
phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS
networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips.
Set the Communications Method for
Global Use
Select a communications method for an overseas carrier as needed.
1. From home, tap Apps
> Settings
> Mobile networks
.
2. Tap Network mode > CDMA / LTE/CDMA / GSM/UMTS / Automatic.
 The communications method is set.

At the time of purchase, your phone’s default mode of Automatic is set. This allows global
usage and normally will not need to be changed.
Select a Carrier
You can select a specific local carrier to use when traveling internationally. At the time of purchase, your
phone is preset to connect automatically to an appropriate carrier in your current area.
1. From home, tap Apps
> Settings
> Mobile networks
.
2. Tap Network operators.
3. Tap an available network.
 The selected carrier is set.

To select automatically to an appropriate carrier (default), tap Choose automatically.

To search for all available networks, tap Search networks.
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224
Activate Sprint Worldwide Service on Your
Account
Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
To activate Sprint Worldwide service:
■
Chat with or email an international support rep by visiting sprint.com/swwsupport.
– or –
Call Sprint Worldwide Customer support at 1-888-226-7212.
Your Phone’s SIM Card for International
GSM Roaming
Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on
compatible GSM networks.
Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the instructions
below.
Note: The SIM included contains information specific to your phone and should be retained with the
phone for use on GSM networks.
Insert a SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM
card.
1. Insert the removal tool into the hole on the SIM tray, and push until the tray pops out.
2. Place the SIM card on the tray, and slide the tray back into the slot.
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225
Caution: Make sure that the card’s gold contacts face down into the device and that the card is
positioned as shown.
Enable Global Roaming Mode
Your phone is designed to enter global roaming mode automatically when you activate your Sprint
Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE network or
GSM/UMTS network when you travel. You may set global roaming options through the settings menu.
You may also need to set your network mode options through the settings menu. See Mobile Networks
Settings.
To set your roaming options manually:
1. From home, tap Apps
> Settings
> Mobile networks
.
2. Tap Data Roaming.
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226
3. Tap Roaming network.
4. Tap Home only or Automatic.
 The selected roaming method is set.
5. Tap Roaming guard.
6. Select roaming guard options for each category.
 The selected options are set.
Make and Receive Worldwide Calls
When travelling on international networks, you can place and answer calls as you would on the Sprint
network (see Place and Answer Calls), although some additional instructions may be required to place a
call. Some features and services are not available in all countries. For more information on services that
are available while roaming, visit sprint.com/sww.
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227
Make Calls Using Plus (+) Code Dialing
Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When
placing international calls, you can use Plus Code Dialing to enter the appropriate international access
code for your location (for example, 011 for international calls placed from the United States).
Note: Plus Code Dialing is only available when roaming internationally on GSM networks and on certain
CDMA networks in the United States, Canada, and the Caribbean.
Note: International access codes and dialing information are available online at sprint.com/sww.
To use Plus Code Dialing to place an international call:
1. From home, tap Phone
> Keypad
to display the phone screen.
2. If you are on the GSM network, touch and hold 0
to insert a “+” on the dialer screen. (The
“+” symbol automatically inserts the international access code for the country from which you are
calling.)
3. If you are on the CDMA network outside Canada or the Caribbean, enter the international access
code for the country from which you are calling.
4. Tap 1
5. Tap
to insert the US country code, and then enter the area code and number.
to place the call.
Sprint International Voicemail Service
Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your
Sprint voicemail. You will need to be sure your voicemail box is already set up and that you know your
voicemail password.
Note: Sprint voicemail may not be available on all networks; check sprint.com/sww for service
information.
International Voicemail Troubleshooting
There are a few tips to keep in mind when using Sprint voicemail while traveling.
●
Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to
see if you have any new messages.
●
If you hear the message “Please enter the number of the subscriber you want to call,” enter your
10-digit wireless phone number.
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228
Set Up Your Voicemail Access Number for
International Use
To simplify accessing your Sprint Voicemail while traveling, you can set up your voicemail access number
as a Contacts entry. This will make it faster and easier to access your messages while roaming
internationally.
1. From home, tap Apps
2. Tap Add contact

> Contacts
.
to add a contact.
If you have accounts set up on your phone, tap a storage account.
3. Enter a name for the new contact, for example, “Voicemail”.
4. Touch and hold 0
number.
, and then tap 1
(+1), your area code, and your wireless phone
5. Tap Save.
Access Your Voicemail Internationally
You will need to call your voicemail number to access your voicemail while roaming internationally.
New Message Indicators
Your voicemail message indicators may be displayed differently when roaming internationally.
●
A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is
received.
●
You may see “Missed Call” on your screen prior to receiving a message notification.
●
You must call voicemail in order to retrieve messages. Follow the instructions on the previous
page to store your voicemail number for easy access.
Retrieve Voicemail Messages
The voicemail retrieval process while travelling is the same as on the Sprint Network; however, you will be
required to enter your voicemail password.
To retrieve your voicemail messages:
1. From home, tap Phone
call it.
> Contacts tab, tap the voicemail entry and then tap the number to
2. When your voicemail answers, tap *
voicemail.
Global Services
, enter the password, and tap #
to access your
229
International Data Roaming
Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when
traveling in countries in which Sprint offers data service.
Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/traveltips and
sprint.com/sww to determine the services available where you are traveling.
Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your
CDMA data services domestically on the Sprint Network.
Get Started with Sprint Worldwide Data Services
To use Sprint Worldwide Data Services, you will need to have these services activated on your account.
■
To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are
available 24 hours a day, 7 days a week to assist you.
Access Email and Data Services Internationally
To access your email and browse the Web when traveling, you may need to manually select the carrier
that provides Sprint service in your location. You can find a list of carriers for each country where GSM
data service is offered at sprint.com/sww. Then, follow the instructions below to select the appropriate
carrier network on your phone.
Access International Data Services on GSM/UMTS Networks
To select a GSM data service carrier for a specific country:
1. From home, tap Apps
> Settings
> Connections > Mobile networks.
2. Tap Roaming, and then tap the Data On/Off switch below International to enable data roaming.
Access Email and Data Services on Internationally on CDMA Networks
If data service is available on an international CDMA network, then you only need to set the phone to
CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary for
providers on the GSM network. If your phone has automatically selected a GSM network while traveling,
then you will need to set the phone to CDMA to access CDMA data services. (See Enable Global
Roaming Mode.) Visit sprint.com/sww for a list of services available in each country.
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230
Contact Sprint for Assistance with
International Service
If you experience any issues with voice or data services while outside of the United States, Sprint offers
customer support 24 hours a day. In the event that you do experience an issue, try the following actions:
●
First try powering your phone off and then back on; this will force your phone to reregister with the
network.
●
Try manually selecting another network. Information for selecting networks can be found in the
phone guide.
If neither of these actions resolves your issue, you will need to contact customer service (see below).
When calling to report an issue, the following information will be beneficial in trying to resolve your issue
as quickly as possible:
●
Your wireless phone number.
●
The city and country you are travelling in.
●
Any error message that displays on your phone or that you heard when trying to place a call.
●
If the issue is with data, were you able to place voice calls?
●
If the issue is with voice service, were you able to access data?
Please call the numbers below if you need assistance:
While in the United States: Call 1-888-226-7212.
While traveling outside the United States:
●
In GSM mode: Touch and hold 0
●
In CDMA mode: Enter the country code, and then dial 1-817-698-4199.
, and then dial 1-817-698-4199.
There is no charge for this call from your wireless phone.
From a landline phone when outside the United States:
Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or
connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide
Customer Support in the following countries:
Global Services
231
Country
From Landline Phone
Canada
1-866-805-9890
Caribbean (Anguilla, Barbados,
Cayman Islands, and Dominica)
1-888-226-7212
France
0800-903200
Germany
0800-180-0951
Italy
800-787-986
Mexico
001-877-294-9003
Trinidad and Tobago
1-800-201-7545
United Kingdom
0808-234-6616
Note: This toll free service is available on ordinary landline phones and some public pay phones. This
service does not cover any hotel access charges.
Global Services
232
Settings
The following topics introduce your phone’s basic settings menus and cover your phone’s Connections
settings options.
Basic Settings
From the home screen, tap Apps
> Settings
to access your phone’s settings menu.
The table below outlines the top-level settings categories.
Category
Description
Wi-Fi
Enable and set Wi-Fi options.
Bluetooth
Enable Bluetooth connections.
Phone visibility
Make your device visible to allow other devices to find it and share content.
Data usage
Check your phone’s data usage.
Airplane mode
Turn Airplane mode on or off.
NFC and payment
Enable Near-Field Communication (NFC) functions, including Tap and pay
services.
Mobile networks
View and configure your mobile network connections and settings.
Location
Select the method used to estimate your location. You can also view the
apps that have requested your location and review their history logs.
More connection
settings
Set wireless and network functions, including scanning for nearby devices,
using printing services, using MirrorLink, and setting up a Virtual Private
Network (VPN).
Wi-Fi calling
Enable and set Wi-Fi calling options.
Hotspot and tethering
Use the Mobile Hotspot feature and tethering feature to share your phone’s
data connection with other devices using Wi-Fi, Bluetooth, or USB
connection.
Sounds and vibrations
Configure ringtone and vibration settings.
Notifications
Select which apps can send you alerts, notifications, sounds, and vibrations.
Settings
233
Category
Description
Display
Set display features, font, brightness, and more.
Wallpapers and themes
Set wallpaper for the home and lock screens, and select visual themes for
your phone.
Advanced features
Configure features for playing games, using the phone with one hand,
screen capture gestures, and more.
Device maintenance
See an overview of the status of your device’s battery, storage, RAM, and
performance mode.
Apps
Manage default apps, default apps, and system processes.
Lock screen and
security
Set your phone’s lock screen options. Set security features such as device
administrators, encryption, and trusted credentials.
Cloud and accounts
Set up and manage accounts, back up and sync your data, and transfer
content from old devices.
Google
Configure your device’s Google settings.
Accessibility
Set accessibility options such as screen magnification, hearing aid
compatibility, and more.
General management
Configure your phone’s language and input options, set the date and time,
reset your phone, and report diagnostic information.
System updates
Update your system’s software, PRL, and Profile.
Help
View tips and guidelines for using your phone.
About device
View device status, legal information, and hardware information about your
phone.
Activate this device
Activate your device.
Settings
234
Access Settings
1. From home, tap Apps
> Settings
.
 The settings menu opens.
2. Select categories and then select your settings options.
 Settings are made and applied.
Tip: You can also access settings from the notification panel. Pull down the status bar and tap
Settings
.
Wi-Fi Settings Menu
The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and
configure advanced Wi-Fi options.
For more information about Wi-Fi settings, see Wi-Fi.
1. From home, tap Apps
> Settings
> Connections
.
2. Tap Wi-Fi.
 The Wi-Fi settings menu appears.
3. Tap On/Off to turn Wi-Fi on.
 Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.

To disable Wi-Fi, tap On/Off again.
4. Tap a Wi-Fi network, enter the password, and tap Connect.
 Your phone is connected to the selected Wi-Fi network.
5. Configure your Wi-Fi settings.
 Your Wi-Fi settings changes are saved.
Settings

The password, for a household wireless LAN router, is sometimes found on a sticker on the
router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For the
password for a public wireless LAN, check with user's service provider.

Entering a password is not required if an access point is not security protected.
235
Connect to a Wi-Fi Network via WPS
Wi-Fi Protected Setup (WPS) is a network security standard that allows you to easily secure a wireless
network connection between your phone and a router.
To connect using a WPS button:
1. From Wi-Fi settings, tap Advanced > WPS push button.
2. Press the WPS button on your router.
3. Follow the prompts to complete the connection.
To connect using a Personal Identification Number (PIN):
1. From Wi-Fi settings, tap Advanced > WPS PIN entry.
2. Enter the PIN displayed on your router.
3. Follow the prompts to complete the connection.
Smart Network Switch
Smart network switch lets your phone automatically switch to the wireless network data connection when
the current Wi-Fi connection is unstable.
1. From the Wi-Fi settings menu, tap Advanced > Smart network switch.
2. Tap On/Off to enable the feature.
Advanced Wi-Fi Settings
The advanced Wi-Fi settings menu lets you set up and manage wireless access points.
■
Settings
From the Wi-Fi menu, tap Advanced to access Wi-Fi settings:

Smart network switch: Connect automatically to a mobile network connection when the WiFi connection is unstable.

Network notification: Receive notifications when open networks in range are detected.

Hotspot 2.0: Automatically connect to Wi-Fi access points that support Hotspot 2.0.

Manage networks: Manage your saved Wi-Fi networks.

WPS push button: Set up a connection to a WPS (Wi-Fi Protected Setup) router or other
equipment.

WPS PIN entry: View the PIN used by your device to set up a PIN-secured connection to a
Wi-Fi router or other equipment (not configurable).

Keep Wi-Fi on during sleep: Specify when to disconnect from Wi-Fi.
236

Install network certificates: Install authentication certificates.

Wi-Fi control history: View which apps have turned Wi-Fi on or off most recently.

MAC address: View your device’s MAC address, which is required when connecting to some
secured networks (not configurable).

IP address: View your device’s IP address (not configurable).
Bluetooth Settings
Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files,
and more. For details on your phone’s Bluetooth usage, see Bluetooth.
1. From home, tap Apps
> Settings
> Connections
.
2. Tap Bluetooth.
 The Bluetooth settings open.
Bluetooth Settings Operations
●
Enable Bluetooth: From Bluetooth settings, tap On/Off.

●
Change your phone name: From Bluetooth settings, tap More options
enter a new name, and tap Done.

●
●
Settings
When enabled, confirmation appears for your phone to be discoverable by other devices.
Follow the prompts.
> Rename device,
This changes the name of your phone as seen by other devices.
Pairing Bluetooth devices: Make sure the other devices are set to be discovered. From
Bluetooth settings, tap the device name in “Available devices” and follow the prompts.

Depending on the device, you may be required to enter or accept a passkey.

If the target device does not appear, tap Scan to search again.

This setting is available when Bluetooth is enabled.
Change the name of a paired device: From Bluetooth settings, tap Settings
paired device name, tap Rename, enter a new name, and tap OK.

Emoji cannot be used in a device name.

This setting is available when Bluetooth is enabled.
next to a
237
●
Canceling pairing: From Bluetooth settings, tap Settings
then tap Unpair.

●
●
This setting is available when Bluetooth is enabled.
Enable service from paired device: From Bluetooth settings, tap Settings
device name, and then tap the listing under Profiles.

If a confirmation prompt appears, follow the prompts.

This setting is available when Bluetooth is enabled.

This setting is available when the paired device is providing a service.

Tap the setting to toggle On/Off.
next to a paired
Search for other devices: From Bluetooth settings, tap Scan.

●
next to a paired device name, and
This setting is available when Bluetooth is enabled.
Check files received using Bluetooth transfer: From Bluetooth settings, tap More options
Received files, and then follow the prompts.
>
Phone Visibility
Make your device visible to allow other devices to find it and share content.
1. From home, tap Apps
> Settings
> Connections
.
2. Tap Phone visibility.
3. Tap On/Off to turn on visibility.
Data Usage Settings
The data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict
hotspot usage, and more.
1. From home, tap Apps
> Settings
> Connections
.
2. Tap Data usage.
 The data usage window opens.
3. Data usage settings operations:
Settings

Usage: View mobile data usage for the current billing cycle.

Data saver: Reduce data usage by preventing some apps from sending or receiving data in
the background, or by reducing the frequency of data access by apps in use.
238

Mobile data: Enable or disable mobile data.

Alert me about data usage: Receive an alert when your mobile data usage reaches the
amount you selected.

Mobile data usage: Tap the drop-down menu, and then choose a time period for data usage.
Data usage for the period is displayed on the graph, along with usage by application at the
bottom of the screen.

Bill cycle: Set mobile data usage warnings and limits during your billing cycle.

Wi-Fi data usage: Display your Wi-Fi data usage.

Restrict networks: Select Wi-Fi networks that are mobile hotspots. You can restrict apps
from using these networks, and you can configure apps to warn you before using these
networks for large downloads.
4. Tap More options
> Help to view help topics for data usage.
Airplane Mode
When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot make
calls, send or receive messages, or access the Internet. It also turns off other connectivity features, such
as Wi-Fi and Bluetooth.
While in airplane mode, you can use other features of your phone, such as playing music, watching
videos, or using other applications.
To use Wi-Fi and Bluetooth after enabling Airplane mode, turn them on either in Settings or on the
notification panel.
1. From home, tap Apps
> Settings
> Connections
> Airplane mode.
2. Tap On/Off to enable Airplane mode.
Note: You can also enable or disable Airplane Mode through the notification panel quick settings (drag
down the status bar and tap Airplane mode
> Turn on).
NFC and Payment
NFC and payment uses the Near-Field Communication (NFC) feature of your phone. You can send
information using NFC, including payment through mobile payment services at businesses that support
this function.
Access NFC and Payment
1. From home, tap Apps
> Settings
> Connections
.
2. Tap NFC and payment.
Settings
239
3. Tap settings to configure them.
 Your settings are saved and implemented.
Enable NFC and Android Beam
1. From home, tap Apps
> Settings
> Connections
.
2. Tap NFC and payment.
3. Tap On/Off to enable NFC.
4. Tap Android Beam, and then tap On/Off to enable Android Beam.
 NFC and Android Beam are enabled.
Tap and Pay
With your phone and a payment app (such as Samsung Pay), you can use your phone to pay for items by
tapping it to an item at the point-of-purchase. You must have a payment app set up on your phone to use
it with Tap and Pay.
Note: Tap and Pay payment apps may be downloaded from Google Play store. See Google Play Store.
1. From home, tap Apps
> Settings
> Connections
.
2. Tap NFC and payment.
3. Tap Tap and pay.
 Tap and pay payment apps you have installed are display.

Available options depend on the payment app(s) you have set up on your phone.
Mobile Networks Settings
The Mobile networks settings menu allows you to configure your mobile network connections.
Set options for network selection and data service.
1. From home, tap Apps
> Settings
> Connections
> Mobile networks.
2. Configure options:

Roaming: When you are outside your home network area, your phone can still connect to
other networks that your provider supports using roaming. There may be additional costs for
accessing networks while roaming, so you may want to control your phone’s roaming
behavior with Roaming settings.
•
Settings
Roaming network: Select a roaming default. Choose Home only, to only connect to the
Sprint network, or Automatic to allow connections to Sprint’s partner networks, when
available.
240
•
Roaming guard: Choose options for displaying an onscreen roaming notice for certain
functions. Enable or disable roaming notices for Voice and Data for Domestic use, Voice,
Data and Outgoing text message for International networks, and Voice, Data and
Outgoing text message for GSM networks (if supported by your phone).
•
Roaming settings: Enable or disable roaming options, including Voice and Data for
Domestic and International networks, and Data for GSM networks (if supported by your
phone).

Network mode: Choose a preferred network mode. Available options depend on your
phone’s features, but may include: CDMA, LTE / CDMA, GSM / UMTS, and Automatic (the
recommended setting).

Access Point Names: View, configure, and add access point names (APNs) for your
phone’s data connection.

Network operators: View mobile network operator information for international GSM
networks.
Location
Some apps, such as Google Maps, may require one or more location services be turned on for full
functionality.
Locating Method
Before using any features that require location assistance, you must enable your device’s location
services.
1. From home, tap Apps
> Settings
> Connections
.
2. Tap Location.
3. Tap On/Off to turn on Location services.
4. Tap Locating method to select how your location is determined:

High accuracy: Use GPS, Wi-Fi, and mobile networks.

Battery saving: Use Wi-Fi and mobile networks (no GPS).

Device only: Use GPS only.
5. Tap Improve accuracy to use other connections for determining your location:
Settings

Wi-Fi scanning: Allow apps and services to scan for Wi-Fi networks automatically, even
when Wi-Fi is turned off.

Bluetooth scanning: Allow apps to scan for and connect to nearby devices automatically
through Bluetooth, even when Bluetooth is turned off.
241
Recent Location Requests
Apps that have requested your location are listed under Recent location requests.
1. From home, tap Apps
> Settings
> Connections
.
2. Tap Location.
3. Tap On/Off to turn on Location services.
4. Tap an entry under Recent location requests to view the app’s settings.
Location Services
Google uses Location History to store and use your device’s most recent location data. Google apps,
such as Google Maps, can use this data to improve your search results based on places that you have
visited.
1. From home, tap Apps
> Settings
> Connections
.
2. Tap Location.
3. Tap On/Off to turn on Location services.
4. Tap Google location history and sign in to your Google Account for more options.
More Connection Settings
The more connection settings menu provides access to additional connection options, such as Nearby
device scanning, Printing, MirrorLink, and VPN.
More Connection Settings Options
Setting
Description
Nearby device scanning
Scan for and connect to nearby devices.
Printing
Set up printers to print from your phone.
MirrorLink
Mirror your phone’s display on your car’s entertainment and information
screen using a USB connection.
VPN
Add a Virtual Private Network (VPN)
Settings
242
Access More Connection Settings Options
1. From home, tap Apps
> Settings
> Connections
.
2. Tap More connection settings.
3. Set items.
 Your settings are saved and implemented.
Nearby Device Scanning
Scan for and connect to nearby devices. You will receive notifications when there are available divides to
connect to.
1. From home, tap Apps
> Settings
> Connections
> More connection settings.
2. Tap Nearby device scanning.
 The Nearby device scanning screen displays.
3. Tap On/Off to enable the feature.
Printing
You can print from your phone, via Wi-Fi, to an optional compatible printer (not included). Your phone and
the optional printer must be connected to the same Wi-Fi network.
Add a Printer
Before you can print to a printer, you must add and set it up on your phone. You will need to know the IP
address of the printer; consult the printer’s documentation for this information.
1. From home, tap Apps
> Settings
> Connections
> More connection settings.
2. Tap Printing.
 The Printing settings screen displays.
3. From the Printing settings screen, tap Download plug-in.
4. Follow the prompts to download and install a print driver from the Google Play store.
5. Choose a print service from the list, and then tap On/Off to turn the service on or off. The service
must be on to add a printer.
6. Tap More options > Add printer > Add printer (or
enter a name and the IP address of the printer.
Settings
, depending on the plug-in), and then
243
Set Up a Printer
Add a printer to a print service and configure settings.
Note: Below settings are examples only. Available settings will differ depending on the type of print
service and printer you are using.
1. From the Printing settings screen, select a print service from the list.
2. Tap On/Off to turn the service on. The service must be on to add a printer.
3. Tap More options
> Add printer and follow the prompts to add a printer.
4. Tap More options > Printing settings to configure printer options. Available options may vary
depending on the type of printer, and not all printers support all options.
MirrorLink
Mirror your phone’s display on your car’s entertainment and information screen using a USB connection.
To use this feature, your car system must support MirrorLink.
To turn on MirrorLink:
1. Connect your phone to your car’s system using the USB cable.
2. From home, tap Apps
> Settings
> Connections
> More connection settings.
3. Tap MirrorLink.
4. Tap Connect to vehicle via USB.
Virtual Private Networks (VPN)
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to
connect and access resources inside a secured local network, such as your corporate network.
Prepare Your Phone for VPN Connection
Depending on the type of VPN you are using at work, you may be required to enter your login credentials
or install security certificates before you can connect to your company’s local network. You can get this
information from your network administrator.
Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For
information about setting up and using these connections on your phone, see Browser and Turn Wi-Fi On
and Connect to a Wireless Network.
Settings
244
Set Up Secure Credential Storage
If your network administrator instructs you to download and install security certificates, you must first set
up the phone’s secure credential storage before setting up a VPN.
1. From home, tap Apps
> Settings
> Lock screen and security
.
2. Tap Screen lock type > Pattern, PIN, Password, or Fingerprints.
3. Enter a new password (at least eight characters without any spaces) for the credential storage,
scroll down and confirm the password, and then tap OK.
 The password is set, allowing secure credential storage.
4. Tap Back
to return to the main settings menu, and then tap Other security settings.
5. Swipe down to View security certificates, User certificates, or Install from device storage,
and then tap your preferred system and user credentials.
 Your secure credentials storage is set.
You can then download and install the certificates needed to access your local network. Your network
administrator can tell you how to do this.
Add a VPN Connection
Use the VPN settings menu to add a VPN connection to your phone.
1. From home, tap Apps
> Settings
> Connections
> More connection settings.
2. Tap VPN.
 The VPN settings window appears.
3. Tap Add VPN, and then enter the information for the VPN you want to add.

Information may include Name, Type, Server address, PPP encryption (MPPE), and
advanced options.

Set up all options according to the security details you have obtained from your network
administrator.
4. Tap Save.
 Your VPN is added to the VPNs section of the VPN settings window.
Settings
245
Connect to or Disconnect from a VPN
Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy.
To access the VPN settings window:
1. From home, tap Apps
> Settings
> Connections
> More connection settings.
2. Tap VPN.
 The VPN settings window appears.
Connect to a VPN
1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to.
2. When prompted, enter your login credentials, and then tap Connect.
 You will connect to the selected VPN.

When you are connected, a VPN connected icon appears in the notification area.
3. Open the Web browser to access resources such as intranet sites on your corporate network.
Disconnect from a VPN
1. Pull down the status bar to open the notification panel.
2. Tap the VPN connection to return to the VPN settings window.
3. Tap the VPN connection to disconnect from it.
 Your phone disconnects from the VPN.

When your phone has disconnected from the VPN, you will see a VPN disconnected icon in
the notification area of the status bar.
Wi-Fi Calling Settings
The Wi-Fi Calling settings menu lets you set your Wi-Fi Calling options, including updating your 9-1-1
information. For information about setting up Wi-Fi Calling, see Wi-Fi Calling.
1. From home, tap Apps
> Settings
> Wi-Fi Calling
.
2. Follow the prompts to change your Wi-Fi Calling settings.
 When Wi-Fi Calling is set up, you will see Wi-Fi calling enabled
Wi-Fi Calling is active, or Wi-Fi calling disabled
connected to a Wi-Fi network.
in the status bar when
if it is set up but you are not currently
Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support.
Settings
246
Hotspot and Tethering Settings
Use Mobile hotspot and tethering to share your device’s Internet connection with other devices.
For more information, see Hotspot.
Hotspot Settings
Use Hotspot to share your device’s Internet connection with other devices
1. From home, tap Apps
> Settings
2. Tap Hotspot and Tethering
.
> Hotspot.
 The Hotspot window opens.
3. Tap On/Off to turn Hotspot on.
 Hotspot is enabled.

To disable Hotspot, tap On/Off again.
Advanced Hotspot Settings
The hotspot settings menu lets you configure advanced options.
●
Set Network SSID: From the Hotspot window, tap More options > Configure Hotspot >
Network name, enter a name for your hotspot, and then tap Save.
●
Hide your Hotspot: From the Hotspot window, tap More options > Configure Hotspot > Hide
my device to make your Mobile hotspot invisible to other Wi-Fi devices during a scan. When
hidden, other devices can still connect to your Mobile hotspot, but have to set up the connection
manually with your Network SSID and Password.
●
Set Hotspot security: From the Hotspot window, tap More options
Security, select a security settings option, and then tap Save.
●
Set Hotspot password: From the Hotspot window, tap More options
Password, enter a password, and then tap Save.
●
Set allowed devices: To select which devices are allowed to connect to the Hotspot, in the
Hotspot window, tap More options
address, and then tap Add.

●
> Configure Hotspot >
> Allowed devices > Add, enter a device name and MAC
To remove allowed devices, tap Delete.
Set Hotspot Timeout Settings: From the Hotspot window, tap More options
settings, select an option, and tap OK.

Settings
> Configure Hotspot >
> Timeout
IP Address appears below “IP Address”.
247
Tethering Settings
Use Tethering to share your device’s Internet connection with a computer that connects to your device via
USB cable or by Bluetooth.
For more information, see Tethering.
Note: Using the tethering feature consumes battery power and uses data services.
1. From home, tap Apps
> Settings
2. Tap Hotspot and Tethering
.
.
3. Choose an option:
Settings

Bluetooth tethering: Pair your device with the computer via Bluetooth. Consult the
computer’s documentation for more information about configuring your computer to pair using
Bluetooth. Tap Bluetooth tethering to turn tethering on.

USB tethering: Connect the computer to your phone via USB cable, and then tap
USB tethering to turn tethering on.
248
Device Settings
The following topics outline the device settings options available on your phone, including sounds,
display, gestures, applications, and more.
Sounds and Vibration Settings
The sounds and vibration settings menu lets you control your phone’s audio and vibration.
Sounds and Vibration Settings Overview
The sounds and vibration settings menu allows you to configure the following options:
Sound Setting
Description
Set the sound mode for the phone.
Sound mode
●
Sound: Your phone uses the sounds, vibrations, and volume
levels you have chosen in Sound settings for notifications and
alerts.
●
Vibrate: Your phone vibrates for notifications and alerts. This
uses the Vibration intensity you choose in Sound settings.
●
Mute: Your phone plays no sounds or vibrations. Onscreen
reminders will still occur.
Vibrate while ringing
Set your device to vibrate in addition to ringing when you receive a call.
Volume
Set volume for ringtones, media, system features, etc.
Vibration intensity
Set the amount of vibration for incoming calls, notifications, and haptic
feedback.
Ringtone
Set your ringtones and notification sounds for your phone, apps, keypad,
and other features.
Vibration pattern
Choose from preset vibration patterns or create your own pattern.
Notification sounds
Choose a sound for notifications, such as for new messages and event
reminders.
Do not disturb
Configure the Do not disturb feature to mute calls and alerts at will or on a
schedule, as well as set exceptions.
Device Settings
249
Sound Setting
Description
Touch sounds
Play tones when you touch or tap the screen to make selections.
Screen lock sounds
Play sounds when locking or unlocking the screen.
Emergency tone
Set emergency tones to Alert, Vibrate, or Silent.
Charging sound
Play a sound when a charger is connected.
Vibration feedback
Set the phone to vibrate when the Back key or Recent apps key are
tapped, and for other actions.
Dialing keypad tone
Play tone when the dialing keypad is tapped.
Keyboard sound
Play a sound when the Samsung keyboard is tapped.
Keyboard vibration
Set the phone to vibrate when the Samsung keyboard is tapped.
Sound quality and effects
Set sound quality and sound effects for your phone.
Access Sound Settings
1. From home, tap Apps
> Settings
2. Tap Sounds and vibration
.
.
3. Set your sound and vibration options.
 Your sound and vibration settings are saved and applied.
Sound Mode
You can switch between sound modes, while preserving the individual sound settings you have made.
1. From home, tap Apps
> Settings
2. Tap Sounds and vibration
.
.
3. Tap Sound mode, and then choose a mode:

Sound: Your phone uses the sounds, vibrations, and volume levels you have chosen in
Sound settings for notifications and alerts.

Vibrate: Your phone vibrates for notifications and alerts. This uses the Vibration intensity you
choose in Sound settings.

Mute: Your phone plays no sounds or vibrations. Onscreen reminders will still occur.
Device Settings
250
Vibrate While Ringing
Set the phone to vibrate while ringing.
1. From home, tap Apps
> Settings
2. Tap Sounds and vibration
.
.
3. Tap On/Off next to Vibrate while ringing to enable the feature.
Volume
Set the system volume level, and set default volume for call ringtones, notifications, and other media.
Note: You can also set System volume from the home screen by pressing the Volume key.
1. From home, tap Apps
> Settings
2. Tap Sounds and vibration
.
.
3. Tap Volume and then drag the sliders to set the default volume for:

Ringtone

Media

Notifications

System
Vibration Intensity
Set the vibration intensity for incoming calls, notifications, and vibration feedback.
1. From home, tap Apps
> Settings
2. Tap Sounds and vibration
.
.
3. Tap Vibration intensity.
4. Use the sliders to set the intensity of vibration for:

Incoming call: The phone vibrates when receiving an incoming call.

Notifications: The phone vibrates when receiving notifications.

Vibration feedback: The phone vibrates when soft keys are tapped and for certain software
actions.
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251
Ringtones and Sounds
Choose a ringtone for incoming calls.
1. From home, tap Apps
> Settings
2. Tap Sounds and vibration
.
.
3. Tap Ringtone to select a default ringtone.
Add a Ringtone
When you select a ringtone, you can add a custom ringtone.
1. From home, tap Apps
> Settings
2. Tap Sounds and vibration
.
.
3. Tap Ringtone, scroll to the bottom of the list, and then tap Add from device storage
.
4. Select a source for the ringtone.
 You will see a list of compatible songs or audio files. To load music on your phone, see
Transfer Files between Your Phone and a Computer.
5. Tap a song to hear a preview, and then tap Done to save it as a ringtone.
 The new ringtone is saved to the list and will be available to be assigned as a default ringtone
or as a ringtone for individual contacts, groups, etc.
Tip: When choosing music for a ringtone, select the Highlights only checkbox to allow the system to
select what part of the song to use. Clear the checkbox to play the song from the beginning.
Vibration Pattern
Choose a vibration pattern.
1. From home, tap Apps
> Settings
2. Tap Sounds and vibration
.
.
3. Tap Vibration pattern to select a default vibration pattern.
Device Settings
252
Notification Sounds
Set the default notification sound and notification sounds for apps such as Messages, Calendar, and
Email.
1. From home, tap Apps
> Settings
2. Tap Sounds and vibration
.
.
3. Tap Notification sounds to set options:

Default notification sound: Set the default sound for notifications.

Messages notifications: Set the default sound for new messages.

Calendar notifications: Set the default sound for calendar events.

Email notifications: Set the default sound for new email. (This option is only displayed if you
have an email account set up.)
Do Not Disturb
This setting allows you to block all notifications and alerts. The options below determine what notifications
can make sounds, and during what time periods you want to enter this mode.
1. From home, tap Apps
> Settings
2. Tap Sounds and vibration
.
.
3. Tap Do not disturb to enable the feature.
Scheduling
This option allows you to turn Do not disturb mode on or off automatically at scheduled times.
Note: Scheduling is not available if Do not disturb mode has been turned on manually.
1. From home, tap Apps
> Settings
2. Tap Sounds and vibration
.
.
3. Tap Sounds and vibration > Do not disturb.
4. Tap Turn on as scheduled, and set the Days, Start time, and End time.
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253
Allow Exceptions
This option lets you customize which notifications are allowed while your device is in Do not disturb mode.
1. From home, tap Apps
> Settings
2. Tap Sounds and vibration
.
.
3. Tap Sounds and vibration > Do not disturb.
4. Tap Allow exceptions, and then tap one of the following options:
•
No exceptions: Allow no exceptions.
•
Alarms only: Allow exceptions for alarms.
•
Custom: Set your own exceptions.
System Sounds
Set various other system sound options.
1. From home, tap Apps
> Settings
2. Tap Sounds and vibration
.
.
3. Tap On/Off to enable each option:

Touch sounds: Play tones when you touch or tap the screen to make selections.

Screen lock sounds: Play a sound when you unlock the screen.

Emergency tone: Play a sound or vibrate for emergency alerts.

Charging sound: Play a sound when a charger is connected.

Vibration feedback: Vibrate when Back or Recent are tapped, and for other actions
Key-tap Feedback
Play tones when the dialing keypad or the keyboard is tapped.
1. From home, tap Apps
> Settings
2. Tap Sounds and vibration
.
.
3. To On/Off to enable each option:

Dialing keypad tone: Play a tone when the dialing keypad is tapped.

Keyboard sound: Play a sound when the Samsung keyboard is tapped.

Keyboard vibration: Vibrate when the Samsung keyboard is tapped.
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254
Sound Quality and Effects
Select options for sound quality while headphones or compatible Bluetooth headsets or speakers are
connected.
1. From home, tap Apps
> Settings
2. Tap Sounds and vibration
.
.
3. Tap Sound quality and effects.
4. Tap Equalizer and choose a setting, or tap Advanced or Basic to customize your sound
settings.
5. Tap On/Off to enable each option:

UHQ upscaler: Enhance the sound resolution of music and videos for a clearer listening
experience.

Surround: Recreate the effects of rich surround sound.

Tube Amp Pro: Simulate the soft timbre of a tube amplifier.

Concert hall: Simulate the reverb of a concert hall.
6. Tap Adapt sound and follow the prompts to customize your sound settings.
Note: Sound effects are only available while headphones or a compatible Bluetooth headset is
connected.
Notifications Settings
The following topics cover your phone’s Notifications settings options.
Access Connection Settings
1. From the home screen, tap Apps
2. Tap Notifications
> Settings
.
.
3. Tap On/Off next to an app to enable or disable notifications.
4. Tap Advanced to configure more notification options for individual apps.
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255
Display Settings
Use the phone's display settings menu to adjust items such as wallpaper, brightness, screen timeout, and
more.
Display Settings Overview
The display settings menu allows you to configure the following options:
Display Setting
Description
Brightness
Set the display brightness.
Auto adjust brightness
Adjust the screen brightness automatically based on the lighting
conditions.
Blue light filter
Use Blue light filter at night to help you sleep better. You can set a
schedule to automatically turn this feature one and off.
Screen mode
Select a screen display mode to optimize it for the content being
displayed.
Screen resolution
Select a screen resolution.
Screen zoom and font
Set the screen zoom, font size, and font style for all text displayed on
the screen
Home screen
Customize your Home screen by adding application shortcuts, widgets,
folders, and using wallpapers.
Easy mode
Set your device to use Easy mode.
Icon frames
Display icons with a shaded background to make them stand out on the
Home screen and Apps screen.
LED indicator
Light up the LED indicator when charging, voice recording, or receiving
notifications.
Status bar
Determine which notifications appear on the status bar.
Screen timeout
Screen saver
Device Settings
Set a screen timeout duration.
Note: Longer durations discharge the battery more quickly
Select a screensaver to be displayed when the device is docked (dock
not included) or while charging.
256
Display Setting
Description
Keep screen turned off
Prevent the screen from turning on accidentally while the device is in a
dark place, such as a pocket or bag.
Access Display Settings
1. From home, tap Apps
2. Tap Display
> Settings
.
.
3. Set your display options.
 Your display settings are saved and applied.
Brightness
Adjust the screen brightness to suit your surroundings or personal preference. You may also want to
adjust screen brightness to conserve battery power.
1. From home, tap Apps
> Settings
> Display
.
2. Customize options under Brightness:

Drag the Brightness slider to set a custom brightness level.

Tap Auto adjust brightness to allow the device to adjust brightness automatically based on
the lighting conditions.
Note: You can also control Brightness from the Notification panel.
Blue Light Filter
Use Blue light filter at night to help you sleep better. It adjusts your screen color to reduce the amount of
blue light, helping your eyes to relax and making it easier for you to fall asleep. You can set a schedule to
automatically turn this feature one and off.
1. From home, tap Apps
> Settings
> Display
.
2. Tap Blue light filter.
3. Tap On/Off to enable this feature.

When enabled, drag the Opacity slider to set the opacity of the filter.

Set a schedule for when Blue light filter should be enabled. You can choose Turn on now or
Turn on as scheduled.
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257
Screen Mode
Choose a screen mode to match your type of viewing.
1. From home, tap Apps
> Settings
> Display
.
2. Tap Screen mode.
3. Tap Adaptive display if you want your device to automatically optimize the display to match the
type of image displayed and other criteria, such as battery level.
– or –
Choose a specific type of screen mode based on what you are viewing.
Screen Resolution
Select a screen resolution
1. From home, tap Apps
> Settings
> Display
.
2. Tap Screen resolution.
3. Use the slider to change the screen resolution.
Screen Zoom and Font
You can set the screen zoom, font size, and font style for all text that is displayed on the screen.
1. From home, tap Apps
> Settings
> Display
.
2. Tap Screen zoom and font.

Drag the Screen zoom slider to adjust screen zoom. The preview above it will adjust
accordingly.

Drag the Font size slider to adjust the font size.

Tap a font style to select a font, or tap Download fonts to find new fonts from Galaxy Apps.
3. Tap Apply to set the font size and style.
Home Screen Settings
Customize your Home screen by adding application shortcuts, widgets, folders, and using wallpapers.
To customize Home screen:
1. From home, tap Apps
> Settings
> Display
.
2. Tap Home screen.
For more information, see Customize the Home Screen.
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258
Easy Mode
Easy mode provides a simpler experience using your phone, with a simpler home screen layout and
simpler app interactions. If you are a first-time smartphone user, or just to want to simplify the operation of
your phone, you can turn on Easy mode at any time.
1. From home, tap Apps
> Settings
> Display
.
2. Tap Easy mode.
3. Select the apps you want to use from the Easy applications list.
4. Tap Done to apply your Easy mode settings.
Return to Standard Mode
You can use the Easy mode Settings menu to return to Standard mode.
1. From home, tap Apps
> Settings
> Display
.
2. Tap Easy mode.
3. Tap Standard mode, and then tap Done.
Icon Frames
You can show icons with a shaded background to make them stand out on the Home screen and
Apps list screen.
1. From home, tap Apps
> Settings
> Display
.
2. Tap Icon frames.
3. Choose one of the following options:

Icons only: Show icons only.

Icons with frames: Show icons with shaded backgrounds.
4. Tap Done, and confirm when prompted.
LED Indicator
Light up the LED indicator when charging, voice recording, or receiving notifications.
1. From home, tap Apps
> Settings
> Display
.
2. Tap LED indicator to turn the feature on or off.
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259
Status Bar Settings
You can determine which notifications appear on the status bar.
1. From home, tap Apps
> Settings
> Display
.
2. Tap Status bar.
3. Tap On/Off to enable or disable the following options:

Show recent notifications only: Show only the three most recent notifications in the
status bar.

Show battery percentage: Show the battery charge percentage.
Screen Timeout
Turn the screen off after a set amount of time.
1. From home, tap Apps
> Settings
> Display
.
2. Tap Screen timeout.
3. Choose a time period.
Screen Saver
Screen saver controls what is displayed on the screen when the device is charging. You can choose to
display colors or photos.
1. From home, tap Apps
> Settings
> Display
.
2. Tap Screen saver.
3. Tap On/Off to enable Screen saver.
4. Configure options:

Colors: Tap the selector to display a changing screen of colors.

Photo Table: Display pictures in a photo table. Tap Settings

Photo frame: Display pictures in a photo frame. Tap Settings

Photos: Display pictures from your Google Photos account. Tap Settings

More options :
™
•
Preview: See a demonstration of Screen saver.
•
Select when to use: Choose when to activate Screen saver.
Device Settings
for options.
for options.
for options.
260
Keep Screen Turned Off
Prevent the screen from turning on accidentally while the device is in a dark place, such as a pocket or
bag.
1. From home, tap Apps
> Settings
> Display
.
2. Tap Keep screen turned off to enable this feature.
Applications Settings
View information and configure settings for all apps on your phone.
Access Applications Settings
1. From home, tap Apps
> Settings
> Apps
.
2. Tap on an app to view and configure its settings.

Depending on the app and its location, you may be able to force the app closed, uninstall or
disable the app, clear cache and data, and more.
Applications Overview
You can download and install new applications on your device. Use Application settings to manage your
downloaded and preloaded applications.
Warning: Because this device can be configured with system software not provided by or supported by
Google or any other company, you operate this software at your own risk.
Application Options
1. From home, tap Apps
> Settings
> Apps
.
2. If you have disabled applications:

Tap All apps

Tap All apps, Enabled, or Disabled.
3. Tap More options
at the top left of the screen.
to configure the following:

Sort by size/name: Sort the apps by size or name.

Default applications: Choose or change apps that are used by default for certain features,
like email or browsing the Internet.

App permissions: Control which apps have permissions to use certain features of your
device.
Device Settings
261

Show/Hide system apps: Show or hide system (background) apps.

Special access: Optimize battery usage for individual apps, enable device administrator
apps, choose apps that can appear over other running apps, select which apps can change
system settings, and more.

Reset app preferences: Reset options that have been changed. Existing app data is not
deleted.
Note: Options vary by application.
Manage Apps
You can view and update information about an application, including memory usage, default settings, and
permissions.
1. From home, tap Apps
> Settings
> Apps
.
2. Tap an application to view and update information about the application. The following options
are displayed:

Uninstall/Disable: Uninstall or disable the application. Preloaded apps can only be disabled.

Force stop: Stop an app that is misbehaving. Restart your device if stopping an app,
process, or service causes your device to stop working correctly.

Mobile data: View mobile data usage.

Battery: View battery usage since the last full charge.

Storage: Manage the app’s storage usage.

Memory: View memory usage.

Notifications: Configure notifications from the app.

Permissions: View permissions granted to the app for access to your device’s information.

Set as default: Set the app as a default for a certain category of apps.
Default Applications
Set or clear default applications for certain built-in features of the phone.
1. From home, tap Apps
> Settings
Apps
> More options
> Default apps.
2. Tap each default setting to see what services or applications are available to set as the default.

Browser app: Choose a default browser app.

Calling app: Choose a default calling app.

Messaging app: Choose a default messaging (text and multimedia) app.
Device Settings
262

Default app selection: Automatically set default apps or be asked before setting an app as
the default.

Set as default: Choose default apps for other functions.

Home screen: Choose a Home screen type.

Device assistance app: Choose an app that provides assistance for using your device.
™
Note: If you choose a default messaging app other than Messages (Google Hangouts for example), you
will not be able to use the Messages app unless you restore it as the default messaging app.
Advanced Features
Configure features on your device that make it easier to use. For example, you can control certain device
actions by picking up the phone and by touching the screen with the palm of your hand or turning over the
device.
1. From home, tap Apps
2. Tap Advanced features
> Settings
.
.
3. Configure the following settings:

S Pen:
•
Air command: Manage the shortcuts displayed on the Air command menu. You can also
minimize the Air command menu into a floating icon that can be moved around on the
screen.
•
Air view: Preview information, extend text, or enlarge pictures by hovering your S Pen
over the screen.
•
Direct pen input: This feature allows you to switch from the keyboard to the S Pen when
filling in form fields.
•
Pointer: The pointer appears on the screen when the tip of the S Pen is hovering close
enough. Holding the pointer over some features can reveal what an item is or what it
does.
•
Detachment options: Indicate the action to take when the S Pen is detached from the
device.
•
Screen off memo: Create action memos by detaching the S Pen while the screen is off
and writing on the screen.
•
S Pen alerts: Set your device to sound an alert and show a pop-up if you forget to attach
the S Pen and walk away from it with your device.
•
S Pen power saver: Turn off detection of the S Pen while it is attached to save battery
power.
Device Settings
263
•
S Pen sound: Enable sounds when detaching and attaching the S Pen, and when writing
on the screen.
•
S Pen vibration: Activates vibration feedback when writing with the S Pen.

Smart Stay: Smart stay detects your face with the front camera so that the screen stays on
while you are looking at it.

Games: Manage useful features while you play games.
•
Game Launcher: Automatically arranges all your games in one place.
•
Game Tools: When enabled, a button floating over top of your game provides convenient
game features, such as No alerts during game, Minimize and alive, Screenshot, and
Record. Game tools can also access your Contacts, Storage, Microphone, and Camera.

One-handed mode: Adjust the screen size and layout for easy control of your device with
one hand.

Quick launch Camera: Open the Camera by quickly pressing the Home key twice.

Multi window: Show more than one app at the same time.

Smart capture: Capture an image of any scrollable areas of the screen that are currently
hidden, as well as the area that is visible, and crop and share the screenshot immediately.

Palm swipe to capture: Capture an image of the screen by swiping the edge of your hand
across it, from side to side, keeping in contact with the screen.

Direct call: Call the contact whose call log, message, or contact details are currently on the
screen by bringing the device close to your ear.

Smart alert: Set the device to vibrate when you pick it up to notify you about missed calls
and messages.

Easy mute: Mute sounds and video by covering the screen or turning over the device.

Send SOS messages: Send a quick alert to your primary contacts when you are in an
emergency situation by pressing the Power key quickly three times.

•
Send messages to: Add recipients by creating new contacts or selecting from Contacts.
•
Attach pictures: Send pictures to your emergency contacts.
•
Attach audio recording: Send a short audio message to your emergency contacts.
Direct share: Share content with specific people directly using the sharing panel from within
any app.
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264
Personal Settings
The following topics cover your phone’s personalization settings, including wallpaper, themes, home
screen settings, lock screen and security settings, and more.
Wallpaper and Themes
The following topics cover your phone’s Wallpapers and themes settings options.
Wallpaper
You can change the wallpaper for the Home and lock screens.
Change the Wallpaper
1. From home, tap Apps
> Settings
> Wallpapers and themes
.
2. Tap Wallpapers.
For more information, see Change the Wallpaper.
Note: Tap Motion effect to allow the wallpaper to shift slightly as you move the device, creating a 3D
effect.
Themes
Themes are packages of visual content that provide different wallpapers and icons for your phone.
Change the Theme
1. From home, tap Apps
> Settings
> Wallpapers and themes
.
2. Tap Themes.
3. Tap a theme to preview it.

Tap View all to see all available themes.

Tap More to download other themes.
4. To apply a theme, tap the theme, and then tap Apply.
 Your theme is changed.
Personal Settings
265
Icons
Apply custom icons to replace built-in app icons.
Change Icons
1. From home, tap Apps
> Settings
> Wallpapers and themes
> Icons.
2. Tap an icon set to view a preview of the icons.
 Tap View all to see all available icon sets.
3. Tap Apply to apply the selected icon set.
Lock Screen and Security Settings
The lock screen settings let you set your method for unlocking your phone, customize lock screen
options, determine whether to show tips for unlocking the phone, and enter your owner information to be
displayed on the lock screen.
The Security settings let you set encryption options, password visibility, administrator settings, and
credential storage options.
Lock Screen and Security Overview
The following options are available in the lock screen and security menu (options vary depending on the
screen lock selected):
Setting
Description
Screen lock type
Set your screen lock.
Info and app shortcuts
Select items to show on the lock screen, like a Dual clock, Owner
information, and app shortcuts.
Notifications
Show content and notifications on the lock screen.
Fingerprints
Register your fingerprint on your phone.
Samsung Pass
Use biometric authentication to verify your identity.
Unknown sources
Allow or deny installation of apps from sources other than the Google
Play store app.
Private mode
Hide personal content from being accessed by anyone else using your
device. Private mode is only available for certain applications.
Encrypt device
Protect your device by encrypting its data.
Personal Settings
266
Setting
Description
Other security settings
Configure settings for encryption, password visibility, security updates,
credentials, and other security features.
Access Lock Screen and Security Options
■
From home, tap Apps
> Settings
> Lock screen and security
.
 The lock screen and security menu opens.
Screen Lock
You can increase the security of your phone by creating a screen lock. When enabled, you have to draw
the correct unlock pattern on the screen, enter the correct PIN, enter the correct password, or scan your
fingerprint to unlock the phone’s control keys, buttons, and touchscreen.
In order from least secure to most secure, the available screen lock options are:
●
None
●
Swipe
●
Pattern
●
PIN
●
Password
●
Fingerprints
Important: To protect your phone and data from unauthorized access, it is recommended that you use
the highest security level available (Password or Fingerprint protection). It is also recommended you
frequently change your password to ensure the safety of your phone and personal data.
Access Screen Lock Settings
1. From home, tap Apps
> Settings
> Lock screen and security
.
 The lock screen and security menu opens.
2. Tap Screen lock type.
 The Screen lock settings menu opens.
Use Swipe to Unlock the Screen
■
From the Screen lock type menu, tap Swipe to save the setting.
 The screen lock is set.
Personal Settings
267
Use a Screen Unlock Pattern
1. From the Screen lock type menu, tap Pattern.
2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or
diagonal direction. Lift your finger from the screen when finished.
 The phone records the pattern.
3. Tap Continue.
4. When prompted, draw the screen unlock pattern again, and then tap Confirm.
 The screen unlock pattern is saved.
Note: If you do not want the unlock pattern to display on the screen when you unlock it, from home, tap
Apps
> Settings
> Lock Screen and Security
next to Make pattern visible to turn it off.
> Secure lock settings, and then tap On/Off
Use a Screen Unlock PIN
1. From the Screen lock type menu, tap PIN.
2. Enter a PIN, tap Continue, re-enter your PIN, and tap OK to save the setting.
 The screen lock is set

If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30
seconds before you can try again.
Use a Screen Unlock Password
1. From the Screen lock type menu, tap Password.
2. Enter a password with at least 4 characters, including at least one letter, tap Continue, and then
enter your password again to confirm it.
 The screen lock is set.
Important: To protect your phone and data from unauthorized access, it is recommended that you use
the screen unlock password (highest security). It is also recommended that you frequently change your
password to ensure the safety of your phone and personal data.
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268
Use a Fingerprint Screen Lock
With a Fingerprint screen lock, swipe your finger over the Home key.
Note: Before using the Fingerprint screen lock option, you will need to register your fingerprint on your
phone.
1. From the Screen lock type menu, tap Fingerprints.
2. Follow the prompts to set up your fingerprints.
Note: Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of
your device. The likelihood of the fingerprint sensor confusing even small areas of two different
fingerprints is very low. But in rare cases, the sensor may recognize a fingerprint that is similar to a
registered fingerprint.
Disable the Screen Lock
Follow the instructions below to turn off your current screen lock.
1. From home, tap Apps
> Settings
> Lock screen and security
.
 The lock screen and security menu opens.
2. Tap Screen lock type.
 The Screen lock settings menu opens.
3. Draw your unlock screen pattern, enter your PIN or password, or scan your fingerprint.
4. Tap None.
 The screen lock is disabled.
Device Security
Configure security for your phone.
1. From home, tap Apps
> Settings
> Lock screen and security
.
 The lock screen and security menu opens.
2. Tap On/Off next to Unknown sources to enable installation of non-Google Play applications.
Warning: Enabling installation of third-party applications can cause your device and personal data to be
more vulnerable to attacks by unknown sources.
3. Tap Private mode to hide personal content from being accessed by anyone else using your
device. Private mode is only available for certain applications.
4. Tap Encrypt device to protect your device by using encryption.
Personal Settings
269
5. Tap Other security settings to configure the following options:

Make passwords visible: Display password characters briefly as you type them.

Security policy updates: Automatically or manually check for security policy updates.

Send security reports: Send security reports to Samsung via Wi-Fi for threat analysis.

Device administrators: Manage your device administrators and application installation
privileges.

Storage type: Select a storage location for credential contents.

View security certificates: Display certificates in your device’s ROM and other certificates
you have installed.

User certificates: View user certificates.

Install from device storage: Install a new certificate from storage.

Clear credentials: Erase the credential contents from the device and reset the password.

Trust agents: Perform selected actions when trusted devices are connected.
•
To view Trust agents, set up a screen lock (Password, PIN, Pattern, or Fingerprint). For
more information, see Screen Lock.

Pin windows: Pin an app on your device screen, preventing access to other features of your
phone.

Usage data access: View the applications that can access your device’s usage history.

Notification access: View the applications that can access notifications you receive on your
phone.

Do not disturb permission: View which apps have permission to change the Do not disturb
settings.
Personal Settings
270
Accessibility Settings
The Accessibility menu lets you enable and manage accessibility-related applications.
Accessibility Settings Overview
The following Accessibility options may be configured:
Accessibility Option
Description
Vision
Configure accessibility features for vision.
Hearing
Configure accessibility features for hearing and sounds.
Dexterity and interaction
Configure accessibility features for handling and interactions with the
phone.
Text-to-speech
Configure options for converting text to speech.
Direction lock
Unlock the screen by swiping in a series of directions.
Direct access
Open your accessibility settings by pressing the Home key three times
in quick succession.
Notification reminder
Set the phone to beep or vibrate at set intervals to remind you of any
unread notifications from selected applications.
Answering and ending
calls
Answer calls by pressing the Home key, and end calls by pressing the
Power key.
Single tap mode
Dismiss or snooze alarms, calendar events, and timer alerts, and
answer or reject incoming calls with a single tap.
Manage accessibility
Import and export your accessibility settings, or share them with other
devices.
Services
Configure other accessibility services, if installed.
Access Accessibility Options
1. From home, tap Apps
> Settings
> Accessibility
.
2. Set available accessibility options.
 Your accessibility settings are applied and saved.
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Vision Accessibility Settings
Your phone offers many features to assist users who are blind or low-vision.
1. From home, tap Apps
> Settings
> Accessibility
.
2. Tap Vision to configure options:

Voice Assistant: Enable the Voice Assistant feature and configure options. When Voice
Assistant is on, your phone speaks descriptions of items you tap or activate on your phone, to
help blind and low-vision users. When Voice Assistant is turned on, you may need to use a
double-tap to select items, because a single tap is used to trigger Voice Assistant.

Voice Assistant help: View tutorials on using Voice Assistant.

Dark screen: Keeps your phone’s screen turned off at all times. When Dark screen is
enabled, double-press the Power key to turn it on or off while using your phone.

Rapid key input: Release your finger to enter a selection, instead of double-tapping it. By
default, when you have Voice Assistant turned on, you must double-tap items on the screen
to select them. If you turn on Rapid key input, you can tap and release your finger to select
and item instead of double-tapping.

Speak passwords: The phone reads out characters entered in password fields. Use caution
with this feature, because others near you will be able to hear your passwords.

Accessibility shortcut: Quickly turns on accessibility features by pressing and holding the
Power key until you hear a sound or feel a vibration, and then pressing and holding with two
fingers until you hear an audio confirmation.

Voice Label: Write voice recordings to NFC tags to provide information about nearby objects.

Screen zoom and font size: Set the zoom size, font size, and style

High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the
background.

High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to
increase the contrast between the keys and the background.

Show button shapes: Show buttons with shaded backgrounds to make them stand out.

Magnifier window: Magnify content shown on the screen.

Magnification gestures: Control zoom and pan options with specific gestures such as tripletapping, double pinching, and dragging two fingers across the screen.

Large mouse/touchpad pointer: Enable to display a large mouse or touchpad pointer.

Grayscale: Display screens in grayscale instead of color.

Negative colors: Screen colors are reversed.

Color adjustment: Adjusts the color of the screen if you have difficulty reading the screen
because of the color. Follow the prompts to fine-tune screen colors.
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Hearing Accessibility Settings
Your phone offers many features to assist users who are deaf or hearing-impaired.
1. From home, tap Apps
> Settings
> Accessibility
.
2. Tap Hearing to configure options:

Sound detectors: Vibrate when the phone detects a baby crying or doorbell ring.

Flash notification: Flash the camera light when you receive notifications or when alarms
sound. Turn the device over to stop the flashing.

Mute all sounds: Sounds made by the phone during taps, selections, notifications, are
muted.

Hearing aids: Automatically adjusts to attempt to improve the sound quality for use with
hearing aids.

Samsung subtitles (CC): Displays Samsung subtitles where available. Tap On/Off to turn
the option on or off, and then configure options.

Google subtitles (CC): Displays Google subtitles where available. Tap On/Off to turn the
option on or off, and then configure options like Language, Text size, and Caption style.

Left/right sound balance: Adjust the sound sent to the left and right when using earphones.

Mono audio: Enable or disable the compression of stereo audio into a single mono audio
stream for use with a single earphone.
Dexterity and Interaction Settings
Your phone offers many features to improve accessibility related to the way you interact with touch and
movement.
1. From home, tap Apps
> Settings
> Accessibility
.
2. Tap Dexterity and interaction to configure options:

Universal switch: Use customizable switches to interact with your phone and to select items
on the screen. Set your personal interaction method by connecting external accessories,
tapping the screen, or using the front camera to detect the rotation of your head, the opening
of your mouth, and the blinking of your eyes.

Assistant menu: Assistant menu can improve phone accessibility by providing quick access
to important functions. A shortcut
appears on all screens to give you access to the
Assistant menu. Tap Assistant menu to configure options:
•
Tap On/Off beside Assistant menu to turn the feature on or off. When you turn on
Assistant menu, Single tap mode is also enabled.
•
Edit: Re-order or remove items from the Assistant menu.
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273
•
Assistant plus: When turned on, Assistant plus displays contextual menu options for
some apps in Assistant menu. Not all apps support this option. Tap Assistant plus, and
then tap On/Off to turn the option on or off. After you turn on Assistant plus, enable or
disable apps to use with Assistant plus.
•
Touchpad size: Choose a size for touchpads for use in your phone’s screens.
•
Cursor size: Choose the size of cursors, to display on the screen.
•
Cursor speed: Choose a speed for cursor blinks.
•
Zoom percentage: Set the percentage of zooming in when using Assistant menu.
•
Magnifier size: Set the size of magnification when using Assistant menu.

Easy screen turn on: Move your hand over the screen to turn it on when the phone is face
up on a stable surface.

Press and hold delay: Choose how long your phone waits during a touch and hold gesture
on the screen, before continuing with the touch and hold action.

Click after pointer stops: If you use a mouse with your device, tap On/Off to enable this
option, which causes your device to automatically click when the mouse cursor stops moving.
Drag the Delay before click slider to set the amount of time to delay the click once the
mouse cursor stops moving

Interaction control: Control how your phone interprets motions and screen touches. To turn
Interaction control on or off at any time, press and hold the Home key and the down Volume
key at the same time. When Interaction control is on, you can use motions to control your
phone, and screen timeout is turned on. You can also block areas of the screen from touch
interaction. Automatic screen rotation and hard-key functions (Power/Lock key, Volume key,
etc.) will be turned off, and app notifications will only be shown in the notification panel and
status bar.
Configure Other Accessibility Settings
Your phone offers many features to improve phone accessibility.
1. From home, tap Apps
> Settings
> Accessibility
.
2. Configure additional accessibility options:

Text-to-speech: Set your preferred TTS engine and options. For more information, see
Language and Input Settings.

Direction lock: Unlock the screen by swiping in a series of directions.

Direct access: Access common accessibility settings from any screen by pressing the Home
key rapidly 3 times in a row.

Notification reminder: Phone beeps at set intervals to remind you of unread notifications.
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274

Answering and ending calls: Select options for answering and ending calls.
•
Press Home key to answer calls: Answer calls by pressing the Home key.
•
Answer calls with voice: Say “Answer” or “Reject” to answer or reject calls with your
voice.
•
Automatic answering: Answer incoming calls automatically after two seconds if a
headset or a Bluetooth device is connected.
•
Press Power key to end calls: End calls by pressing the Power key.

Single tap mode: When enabled, you can use a single tap to dismiss or snooze alarms,
notifications and alerts, and answer or reject calls.

Manage accessibility: Choose settings for exporting, updating, and sharing the accessibility
settings as a file.
Note: Additional accessibility services you have installed are displayed under the Services heading.
Cloud and Accounts
The Accounts settings menu lets you add and manage all your email, social networking, and picture and
video sharing accounts.
Set up and manage accounts, including your Google Account, Samsung account, email, and social
networking accounts. Depending on the account, you can choose to synchronize your calendar, contacts,
and other types of content.
Access Cloud and Accounts Settings
■
From the home screen, tap Apps
> Settings
> Cloud and accounts
.
The table below outlines your Cloud and accounts settings.
Category
Description
Samsung Cloud
Keep your data safe by backing up and restoring your device. You can also
sync your data from multiple devices.
Accounts
Add and manage all your email, social networking, and picture and video
sharing accounts.
Backup and Reset
Back up your phone’s data and settings to Google servers before resetting
your phone to the original factory settings.
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275
Samsung Cloud
Keep your data safe by backing up and restoring your device. You can also sync your data from multiple
devices.
1. From the home screen, tap Apps
> Settings
> Cloud and accounts
.
2. Tap Samsung cloud.

If a Samsung account has not been added, tap Create account and follow the prompts.
3. From the Samsung cloud menu, the following options are available:

Manage cloud storage: View how much cloud storage your data is using.

Backup settings: Choose which content from your device to back up to the cloud. Tap Auto
back up to automatically back up your data every 24 hours.

Restore: Choose the device that you have recently backed up and the backup package that
you want to restore.

Data to sync: Tap the following items to enable or disable syncing:

•
Contacts (Samsung account): Sync contact info.
•
Calendar (Samsung account): Sync your events and tasks.
•
Memo: Sync your notes and categories.
•
Internet: Sync bookmarks, saved pages, and opened tabs from your browser.
•
Keyboard data: Sync predictive text data.
•
Gallery: Sync your images and videos.
More options :
•
Sync now: Sync all selected settings.
•
Sync information: View what information will be synced on your phone.
•
Settings: Limit syncing data to when the device is connected to a Wi-Fi network. Receive
push notifications. Remove your Samsung account.
•
FAQ: Go to the Customer Support website for Samsung Cloud information.
•
Contact us: Go to the Customer Support website and submit a question online.
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276
Accounts
Add and manage all your email, social networking, and picture and video sharing accounts.
Set Up a New Account
1. From the home screen, tap Apps
> Settings
> Cloud and accounts
.
2. Tap Accounts > Add account.
 An Add account window appears.
3. Tap an account type and then follow the prompts to add the required account information.
 The account is added to the accounts list.
Manage Existing Accounts
1. From home, tap Apps
> Settings
> Cloud and accounts
> Accounts.
2. Tap the account type to see the existing accounts.
 The account settings menu appears.
3. View and configure your account settings as desired.
 The account options are updated.
Backup and Restore
Your phone’s Backup and restore menu lets you back up your phone’s data and settings to Google
servers before resetting your phone to the original factory settings. The Factory data reset erases all data
from the phone’s application storage, including:
●
Your Samsung account
●
Your Google Account
●
All other email and social networking accounts
●
System and application data and settings
●
Downloaded applications
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277
Backup and Restore Overview
The following options are available in the Backup and restore menu:
Backup and restore Option
Description
Backup settings
Enable backup for application data, Wi-Fi passwords, and other settings
to your Samsung account.
Restore
When reinstalling an application, backed up settings and data will be
restored from your Samsung account.
Back up my data
Enable backup for application data, Wi-Fi passwords, and other settings
to your Google Account.
Backup account
Select the Google Account used to back up data.
Automatic restore
When reinstalling an application, backed up settings and data will be
restored from your Google Account.
●
Performing a factory data reset erases all data on the phone. It is recommended that you back up
important data before performing a factory data reset.
●
Erased information cannot be restored. Only erase data after you are sure you have saved
everything you need.
Access Backup and Restore Options
1. From home, tap Apps
> Settings
> Cloud and accounts
.
2. Tap Backup and restore.
 The Backup and restore menu opens.
3. Set options.
 The backup and restore settings are applied and saved.

If you are performing a Factory data reset, follow the prompts to confirm the data removal.
The phone will erase all data and reboot.
Important: After performing a Factory data reset, you will need to sign in to the phone using the same
Google Account and password previously associated with the phone. If you want to remove this
restriction, you will need to remove all Google Accounts from the phone before performing the Factory
data reset. See Factory Reset Protection for details.
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278
Samsung Account Backup Settings
Enable backup of your information to your Samsung account.
1. From home, tap Apps
> Settings
> Cloud and accounts
.
2. Tap Backup and restore.
3. Configure these options:

Backup settings: Enable back up of your phone log, messages and more through your
Samsung account.

Restore: Use your Samsung account to restore your backup data.
Google Account Backup Settings
Enable backup of your information to Google servers.
1. From home, tap Apps
> Settings
> Cloud and accounts
.
2. Tap Backup and restore.
3. Configure these options:

Back up my data: Enable back up of application data, Wi-Fi passwords, and other settings to
Google servers.

Backup account: Select a Google Account to be used as your backup account.

Automatic restore: Enable automatic restoration of settings from Google servers. When
enabled, backed-up settings are restored when you reinstall an application.
Google Settings
Configure your device’s Google settings.
Customize Google
To customize your Google settings:
1. From home, tap Apps
> Settings
> Google
.
2. Select an option to customize:

Location: Configure your Google location settings.

Security: Configure the Android Device Manager and apps security settings.

Ads: Configure your Google advertising profile.
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279

App preview messages: Receive and reply to messages sent from messaging apps that are
not installed on your device.

Nearby: Use your device’s sensors to connect with nearby devices.

Search & Now: Configure your Google search settings and Google Now settings.

Set up nearby device: Set up another device using Wi-Fi and Bluetooth.
Note: These options may change if you are signed in to your Google Account.
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280
System Settings
The following topics detail your phone’s system settings options, including language and input, date and
time, and more.
General Management Settings
Configure your phone’s language and input options, set the date and time, and report diagnostic
information.
Access General Management Settings
1. From the home screen, tap Apps
2. Tap General management
> Settings
.
, and then tap items for more details:

Language and input: Configure your device’s language and input settings.

Date and time: Configure date and time settings.

Report diagnostic info: Choose to send diagnostic information about your device to
Samsung when it experiences technical issues.

Reset: Reset device and network settings. You can also reset your device to its factory
defaults.
Language and Input Settings
Your phone’s language and input settings let you select a language for the phone’s menus and
keyboards, select and configure keyboard settings, configure speech input settings, and set your phone’s
mouse/trackpad options.
Language and Input Settings Overview
You can set the following options in the Language and input settings menu:
Language and Input Setting
Description
Language
Set the language for your display and menus.
Default keyboard
Set the default keyboard for entering text.
Virtual keyboard
Configure the virtual keyboard for entering text.
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281
Language and Input Setting
Description
Physical keyboard
Show the virtual keyboard while using a physical keyboard. View
explanations of the keyboard shortcuts.
Language (Handwriting
recognition)
Set the language used for handwriting recognition.
Text-to-speech
Set text-to-speech options.
Pointer speed
Set the speed of the pointer for a mouse/trackpad.
Access Language and Input Setting Options
1. From home, tap Apps
> Settings
> General management
.
2. Tap Language and input.
 The Language and input settings menu opens.
3. Set options.
 The language and input settings are applied and saved.
Select the Default Language for Your Phone
1. From home, tap Apps
> Settings
> General management
.
2. Tap Language and input.
3. Tap an available language.
Language and Input Options
Some of the language and input options are detailed below.
1. From home, tap Apps
> Settings
> General management
.
2. Tap Language and input.
3. Set options:

Language: Tap a language to assign it.

Virtual keyboard: Set the default virtual keyboard for entering text.

Physical keyboard: Show the virtual keyboard while using a physical keyboard. View
explanations of the keyboard shortcuts.
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282

Language: Set the language used for handwriting recognition.

Text-to-speech: Tap a settings option and follow the prompts.

Pointer speed: Drag the bar to adjust the speed, and then tap OK.
Date and Time Settings
Use the Date and Time settings menu either to automatically use the network-provided date and time or
manually set these values, as well as select time and date format options.
Date and Time Overview
The following Date and time options may be configured:
Date and Time Options
Description
Automatic date and time
Set the date, time, and time zone automatically via the connected
wireless network.
Set date
Set the date manually (only available when Automatic date and time
option is disabled).
Set time
Set the time manually (only available when Automatic date and time
option is disabled).
Select time zone
Set the time zone manually (only when Automatic time zone is disabled).
Use 24-hour format
Enable or disable 24-hour time format.
Access Date and Time Options
1. From home, tap Apps
> Settings
> General management
.
2. Tap Date and time.
3. Set available date and time options.
 Your date and time settings are applied and saved.
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283
Report Diagnostic Info
This feature sends diagnostic information about your device when you are having technical problems.
1. From home, tap Apps
> Settings
> General management
.
2. Tap Report diagnostic info.
3. Read the consent information, and then tap OK to enable this feature or tap No thanks.
Reset
Restore your device to its default settings.
Reset Settings
You can reset your device to its factory default settings, which resets everything except the security,
language, and account settings. Personal data is not affected.
1. From home, tap Apps
> Settings
> General management
.
2. Tap Reset.
3. Tap Reset settings.
4. Tap Reset settings, and confirm when prompted.
Reset Network Settings
You can reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network settings.
1. From home, tap Apps
> Settings
> General management
.
2. Tap Reset.
3. Tap Reset network settings.
4. Tap Reset settings, and confirm when prompted.
Factory Data Reset
Reset your device to factory defaults, erasing all data from your device.
This action permanently erases ALL data from the device, including Google or other account settings,
system and application data and settings, downloaded applications, as well as your music, photos,
videos, and other files.
Note: When you sign in to a Google Account on your device, Factory Reset Protection is automatically
activated. This protects your device in the event it is lost or stolen. For more information, see Factory
Reset Protection.
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284
If you reset your device to factory default settings with the Factory Reset Protection (FRP) feature turned
on, you must enter the user name and password for a registered Google Account used on this device to
regain access to the device. You will not be able to access the device without the correct credentials.
Warning: If you reset your Google Account password, you must wait 72 hours after changing your
password to perform a factory data reset on your device.
Before resetting your device:
1. Verify that the information you want to keep has transferred to your storage area.
2. Log in to your Google Account and confirm your user name and password.
To reset your device:
1. From home, tap Apps
> Settings
> General management
.
2. Tap Reset.
3. Tap Factory data reset.
4. Tap Reset device and follow the prompts to perform the reset.
5. When the device restarts, follow the prompts to set up your device.
Note: Unless you removed all Google Accounts from the phone before performing the Factory data reset,
you will need to sign in to the Google Account that was previously assigned to the phone to complete
setup.
Auto Restart
Optimize your phone by restarting it automatically at set times. The phone only restarts if it is not in use
and battery power is more than 30 percent.
Note: Any unsaved data is lost when the phone restarts.
To enable Auto restart:
1. From home, tap Apps
> Settings
> General management
.
2. Tap Reset.
3. Tap Auto restart.
4. Tap On/Off to activate Auto restart, and then set the following parameters:

Time: Set the time of day to restart your device.

Day: Select the day of the week to automatically restart your device.
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285
Device Maintenance Settings
Device maintenance provides an overview of the status of your device’s battery, storage, and RAM. You
can also automatically optimize your device’s system resources.
Device Maintenance Settings Overview
You can set the following options in the Device Maintenance Settings menu:
Device Maintenance Setting
Description
Optimize Now
Improves device performance.
Battery
Monitor your phone’s battery usage.
Performance mode
Set up your phone’s performance mode to get the best performance
for normal use and other uses.
Storage
Manage internal storage on your phone.
Memory
Check the amount of available memory.
Optimize Now
The Optimize Now feature improves device performance. When used, it accomplishes this through the
following actions:
●
Identifying apps that use excessive battery power and clearing unneeded items from memory.
●
Deleting unnecessary files and closing apps running in the background.
●
Scanning for malware.
To use the quick optimization feature:
1. From home, tap Apps
> Settings
> Device maintenance
.
2. Tap Optimize now.
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286
Battery Settings
Monitor your phone’s battery usage through this settings menu. View which functions are consuming your
battery’s charge and at what percentage. You can also display the battery charge remaining as a
percentage on the status bar.
1. From home, tap Apps
> Settings
> Device maintenance
.
2. Tap Battery for options:

Battery usage: View battery usage since the battery was last fully charged.

Power saving mode: Extend battery life by selecting a power saving mode level. Choose
Off, Mid, or Max. Estimated remaining battery life for each mode is provided.

App power monitor: Put apps to sleep so that they do not use battery power when not in
use. Tap Save power to enable.

Unmonitored apps: Add apps that will be put to sleep.

More options
> Advanced settings: Configure advanced battery settings.
Performance Mode
Set up your device’s performance mode to get the best performance for normal use and other uses.
1. From home, tap Apps
> Settings
> Device maintenance
.
2. Tap Performance mode for options:

Optimized: Get the best performance for everyday use. Tap Settings to customize
performance settings used during normal use.

Game: Enhance your gaming experience by making games run more smoothly. Also turns on
Game Launcher and the Games Tools button will appear on most apps.

High performance: Experience the highest quality display with maximum brightness and
screen resolution.
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287
Storage Settings
The Storage settings menu lets you manage internal storage on your phone.
Storage Settings Overview
The storage settings menu allows you to configure the following options:
Storage Device
More options >
Storage settings >
Internal storage
Description
●
Total space: View the total space/free space in your phone’s memory.
●
Available space: The amount of storage space currently available.
●
System memory: The minimum amount of storage space required to run
the system.
●
Used space: The amount of storage space currently being used.
●
Other: e space used by app data, downloaded files, and Android system
files.
●
Cached data: The amount of data currently cached.
●
Explore: Launch My Files to view content stored on your device.
Access Storage Settings
1. From home, tap Apps
> Settings
> Device maintenance
.
2. Tap Storage.
3. View memory usage for the different types of information stored in your phone’s memory. Tap an
item for more information.
Note: Tap Clean now to free up storage space by removing unneeded files.
Memory
Check the amount of available memory. You can close background apps and reduce the amount of
memory you are using to speed up your device.
1. From home, tap Apps
> Settings
> Device maintenance
> Memory.
 The used and available memory are shown.
2. To free up as much memory as possible, tap Clean now and follow the prompts.
 The selected apps and services in the list will be closed.
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288
Help
The Help menu provides tips and guidelines to help you use your phone.
Access Help
1. From home, tap Apps
> Settings
> Help
.
 The Help menu and topics appear.
2. Tap on a topic to view its contents.
3. Tap Search to search for a topic.
Activate This Device
The Activate this device menu lets you activate a new phone or use additional self-service options such
as checking the status of an in-service phone.
1. From home, tap Apps
> Settings
> Activate this device
.
 The Self Service menu appears.
2. Follow the prompts to activate your phone or review your summary.
 Your phone activates. If already activated on an account, you will see a usage and plan
summary.
System Updates
The System Updates menu provides settings for keeping your phone up-to-date with the latest software.
Access System Updates
■
From home, tap Apps
> Settings
> System updates
.
 The System updates menu appears.
For details about updating your phone, see Update Your Phone.
About Device
The About device menu lets you access important phone information, search for and apply updates, and
view legal and safety information.
About Device Overview
The following About device items may be reviewed or set:
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289
About Device Item
Description
My phone number
View your phone number.
Software version
Check your current software version.
Hardware version
Check your current hardware version.
Check your phone’s status.
Status
●
Battery status and level
●
SIM card status (network, signal strength, mobile network type,
service state, roaming, and mobile network state)
●
IMEI information (MIN, PRL version, MEID, IMEI, and ICCID)
●
Brand
●
Username
●
IP address
●
Wi-Fi MAC address
●
Bluetooth address
●
Up time
●
Device status
Legal information
Review various types of important legal information, including Open
source licenses, Google legal information, System WebView licenses,
Wallpapers, Samsung legal information, and the Privacy Alert.
Device name
Change the name of your device (other devices see this name when
using Mobile hotspot or Bluetooth).
Model number
Check the phone’s model number.
Android version
Check the Android version number.
Android security patch
level
Check the Android security patch level.
Baseband version
Check the phone’s baseband version.
Kernel version
Check the phone’s kernel version.
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290
About Device Item
Description
Build number
Check the current phone build number.
SE for Android status
Check the phone's SE for Android status.
Security software version
Check the phone's security software version.
KNOX version
Check the current KNOX version.
FCC certification
Check the phone's FCC certification.
Rated
Check the phone's voltage rating.
Battery capacity
Check the phone's battery capacity.
Access About Device Options
1. From home, tap Apps
> Settings
> About device
.
2. Select or view available options.
 Your phone information is displayed.
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291
For Assistance
The following topics address areas of support for your phone, including troubleshooting, specifications,
account information, warranty information, and customer service contact information.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding help.
Sprint Account Passwords
You will need to create passwords to protect access to your personal account information, your voicemail
account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your
information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on to
sprint.com/mysprint. (Click Register and follow the prompts to get started.) If you are not the account
owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at
sprint.com/mysprint.
Voicemail Passcode
You will create your voicemail passcode when you set up your voicemail. See Voicemail Setup for more
information on your voicemail passcode.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access and
authorize purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
●
Access your account information.
●
Check your minutes used (depending on your Sprint service plan).
●
View and pay your bill.
●
Enroll in Sprint online billing and automatic payment.
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●
Purchase accessories.
●
Shop for the latest Sprint phones.
●
View available Sprint service plans and options.
●
Learn more about data services and other products like games, ringtones, screen savers, and
more.
From Your Sprint Phone
1. From home, tap Phone
> Keypad
.
2. Do any of the following:

Tap * 2, and then tap Dial
answers to other questions.
to access a summary of your Sprint service plan or get

Tap * 3, and then tap Dial
payment.
to access the “Pay My Bill” section of My Sprint to make a

Tap * 4, and then tap Dial
to check minute usage and account balance.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from
your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and
government listings; movie listings or show times; driving directions, restaurant reservations, and major
local event information. You can get up to three pieces of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
■
From home, tap Phone
> Keypad
, tap 4 1 1, and then tap Dial
.
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed
to a local telephone calling card or third party.
■
From home, tap Phone
> Keypad
, tap 0, and then tap Dial
.
For more information or to see the latest in products and services, visit us online at sprint.com/mysprint.
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Copyright Information
©2017 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their
respective owners.
Legal Information
READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.
Arbitration Agreement - This Product is subject to a binding arbitration agreement between you
and SAMSUNG ELECTRONICS AMERICA, INC. (“Samsung”). You can opt out of the agreement
within 30 calendar days of the first consumer purchase by emailing optout@sea.samsung.com or
calling 1-800-SAMSUNG (726-7864) and providing the applicable information. For complete terms
and conditions that bind you and Samsung, refer to the “Arbitration Agreement” section of the
Terms & Conditions, included with the Product.
Find Legal Information Online
The full Arbitration Agreement, Standard Limited Warranty, End User License Agreement (EULA), and
Health & Safety Information for your device are available online.
Arbitration Agreement, Standard Limited Warranty, and Health & Safety Information:
Phone:
●
English: samsung.com/us/Legal/Phone-HSGuide
●
Spanish: samsung.com/us/Legal/Phone-HSGuide-SP
Tablet:
●
English: samsung.com/us/Legal/Tablet-HSGuide
●
Spanish: samsung.com/us/Legal/Tablet-HSGuide-SP
End User License Agreement:
●
English: samsung.com/us/Legal/SamsungLegal-EULA4
●
Spanish: samsung.com/us/Legal/SamsungLegal-EULA4/#SPANISH
Find Legal Information on the Mobile Device
The full Arbitration Agreement, Standard Limited Warranty, End User License Agreement (EULA) and
Health & Safety Information are also available on the device, in the Samsung legal section of Settings.
The location depends on the device, and is usually in the “About device” or “About phone” section, for
example:
●
Settings > About phone or About device > Legal information > Samsung legal
●
Or, use the Search feature to search for “Legal”.
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Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its
respective suppliers relating to the Product, including but not limited to, accessories, parts, or software
relating thereto, is proprietary to Samsung and protected under federal laws, state laws, and international
treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or
unpatentable), patents, trade secrets, copyrights, software, computer programs, and related
documentation and other works of authorship.
You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you
agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer,
decompile, disassemble, or otherwise attempt to create source code from the software. No title to or
ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property
shall remain with Samsung and its suppliers.
Open Source Software
Some software components of this product, including but not limited to ‘PowerTOP’ and ‘e2fsprogs’,
incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public
License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source
code covered under the open source licenses, please visit: opensource.samsung.com
Disclaimer of Warranties; Exclusion of
Liability
The information below explains that a user accepts this Product as sold, including the hardware
and software components as created and packaged for sale. If the user changes these parameters
through a unique modification, Samsung will not be held responsible for damages or issues that
result from these end-user changes.
Except as set forth in the Standard Limited Warranty that accompanies the Product, the purchaser
takes the product “as is”, and Samsung makes no express or implied warranty of any kind
whatsoever with respect to the product, including but not limited to the:
●
merchantability of the product or its fitness for any particular purpose or use;
●
design, condition or quality of the product;
●
performance of the product;
●
workmanship of the product or the components contained therein; or
●
compliance of the product with the requirements of any law, rule, specification or contract
pertaining thereto.
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Nothing contained in the User Manual shall be construed to create an express or implied warranty
of any kind whatsoever with respect to the Product. In addition, Samsung shall not be liable for
any damages of any kind resulting from the purchase or use of the product or arising from the
breach of the express warranty, including incidental, special or consequential damages, or loss of
anticipated profits or benefits.
Modification of Software
Samsung is not liable for performance issues or incompatibilities caused by your editing of
registry settings, or your modification of Operating System (OS) software.
Using custom OS software may cause your device and applications to work improperly. Your
carrier may not permit users to download certain software, such as custom OS.
Samsung Knox
Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security
with enterprise use in mind. Additional licensing fee may be required. For more information about Knox,
please refer to: samsung.com/us/knox
Restricting Children’s Access to
Your Mobile Device
Your device is not a toy. Do not allow children to play with it because they could hurt themselves and
others, damage the device, or make calls that increase your device bill. Keep the device and all its parts
and accessories out of the reach of small children.
Samsung Electronics America, Inc.
Address:
85 Challenger Road
Ridgefield Park,
New Jersey 07660
Phone: 1-800-SAMSUNG (726-7864)
Internet: samsung.com
©2017 Samsung Electronics America, Inc.
Samsung, Samsung Galaxy, Multi Window, S Pen, S Health, Samsung Gear, S Voice, and Samsung Pay
are all trademarks of Samsung Electronics Co., Ltd.
Other marks are the property of their respective owners.
Some multimedia (audio/video) files contain Digital Rights Management (DRM) technology to verify you
have the right to use the files. Preloaded apps on your device may not be compatible with DRM-protected
files.
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Screen images are simulated. Appearance of device may vary.
The actual available capacity of the internal memory is less than the specified capacity because the
operating system and default applications occupy part of the memory. The available capacity may change
when you upgrade the device.
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Index
1Weather, 168
3-way Calling, 77
4G, 129
About Device, 289
Accessibility Settings, 271
Accessory Port, 6
Accounts
Add new, 277
Manage, 277
Settings, 275, 277
Action Memo, 23
Activation, 289
Advanced Features, 263
Air View, 21
Airplane Mode, 239
Alarm, 181
Amazon, 169
Answer a Call, 68
App Spotlight, 169
Application Manager, 261
Applications, 29
List, 30
Apps
Find and install, 42
Request refunds, 43
Uninstall, 45
Update, 44
Apps Settings, 261
Back Key, 5
Backup and Reset, 277
Battery
Charge, 7
Settings, 287
Blue Light Filter, 257
Bluetooth
Connect, 221
Receive information, 222
Send information, 221
Settings, 237
Share pictures and videos, 157
Turn on or off, 219
Bookmark, 136
Brightness, 257
Browser
Index
Bookmark, 136
History, 137
Launch connection, 135
Settings, 134
Windows, 138
Calculator, 169
Calendar, 171
Add event, 171
Sync, 177, 179
Sync Exchange ActiveSync calendar, 178
View events, 174
Call Forwarding, 78
Call Logs
Make call from, 71
Call Waiting, 77
Caller ID, 76
Calling
International, 227
Camera, 141
Settings, 160
Shooting modes, 145
Take a picture, 143
Viewfinder, 141
Car Kit
Connect, 221
Charge the Battery, 7
Charger/Accessory Port, 6
Chrome, 139
Clock, 179
Alarm, 181
Stopwatch, 183
Timer, 184
World Clock, 183
Conference Calling, 77
Contacts, 81
Add contact, 82
Delete, 86
Edit, 85
Make call from, 71
Profile sharing, 88
Save a phone number, 84
Share, 86
Data Services, 129
Password, 292
298
Status indicators, 133
User name, 130
Data Usage Settings, 238
Date Settings, 283
Default Applications, 262
Device Security, 269
Dexterity and Interaction Settings, 273
Drag, 12
Easy Mode, 259
Editing Text, 39
Email
Add account, 116
Add Exchange ActiveSync account, 119
Compose and send, 121
Delete account, 125
Manage inbox, 126
Send Gmail, 100
Setup, 115
Share pictures, 155
View and reply, 124
Emergency Numbers, 66
Enhanced 9-1-1 (E9-1-1), 67
Enter Text, 36
Exchange ActiveSync
Add account, 119
Features, 127
Extended Home Screen, 53
Facebook, 193
Files
Transfer between phone and computer, 213
Finger Scanner
Fingerprint Screen Lock, 269
Flash, 6
Flick, 13
Folders, 64
Galaxy Apps, 184
Gallery, 147, 185
Global Roaming Mode, 226
Gmail, 100
Archive threads, 105
Create account, 39
Delete threads, 107
Labels, 104
Mute threads, 106
New messages, 102
Read and reply, 102
Read messages, 103
Report spam, 110
Search, 108
Index
Send message, 100
Share pictures, 155
Switch accounts, 113
Google
Chrome, 139
Create account, 39
Hangouts, 186
Maps, 187
Play Movies & TV, 189
Play Music, 189
Search, 192
Sign in, 41
Voice Search, 192
YouTube, 211
Google Play
Find and install apps, 42
Help, 46
Store, 42
Google Voice Typing, 38
Configuring, 38
Using, 38
Hangouts, 186
Headset
Connect, 221
Headset Jack, 6
Hearing Accessibility, 273
Help, 289
Home Screen, 52
Add Folders, 64
Add Shortcuts, 62
Add Widgets, 63
Customize, 61
Extended, 53
Home Screen Settings, 258
Hotspot, 218
Settings, 247
Icon Frames, 259
Icons, 266
Incoming Call
Answer, 68
Reject, 68
Input Settings, 281
Instagram, 194
International Data Roaming, 230
Internet, 90
Keep Screen Turned Off, 261
Keyboard
Samsung, 36
Language Settings, 281
299
LED Indicator, 259
Lock Screen
Settings, 266
Lookout, 194
Maps, 187
Memory, 288
Messaging, 90
Messenger, 195
Microsoft
Excel, 195
OneDrive, 195
OneNote, 195
PowerPoint, 196
Word, 196
MirrorLink, 244
MMS
Enhanced messages, 94
Send messages, 91
Mobile Hotspot, 218
Mobile Networks Settings, 240
Multimedia Messaging
Share pictures and videos, 156
Music
Google Play Music, 189
Music (App), 196
NextRadio, 201
Music (App), 196
My Files, 200
My Sprint, 166
Nearby Device Scanning, 243
NextRadio, 201
NFC and Payment, 239
Notification Icons, 56
Notification Panel, 55
Notifications, 56
Pages Manager, 201
Phone
Dialer, 65
Visibility, 238
Phone Calls, 65
Answer, 67
Emergency numbers, 66
Using Call Logs, 71
Using contacts, 71
Using phone keypad, 65
Phone Layout (illustration), 4
Phone Number, 35
Save to contacts, 84
Phone Status, 289
Index
Phone Update
PRL, 51
Profile, 50
Software, 48
Pictures
Crop, 152
Rotate, 151, 153
Share via Bluetooth, 157
Share via email, 155
Share via messaging, 156
Take with camera, 143
Pinch, 14
Play Movies & TV, 189
Play Music, 189
Play Store, 42
Find and install apps, 42
Plus (+) Code Dialing, 228
Power Key, 5
Power Off, 10
Power On, 9
Printing, 243
PRL Update, 51
Reject Incoming Call, 68
Ringtone, 249
Ringtones
Settings, 252, 253
Rotate, 13
S Health, 201
S Note, 203
S Pen
Action Memo, 23
Air Command, 22
Removing, 20
S Note, 27
Screen Write, 26
Smart Select, 25
S Pen, 20
S Voice, 205
Samsung Cloud, 276
Samsung Gear, 205
Samsung Keyboard, 36
Samsung Pay, 206
Samsung+, 206
Save a Phone Number, 84
Scrapbook, 206
Screen Lock, 267
Screen Mode, 258
Screen Resolution, 258
Screen Saver, 260
300
Screen Timeout, 260
Screen Unlock
Motion, 267
Swipe, 267
Screen Unlock Password, 268
Screen Unlock Pattern, 268
Screen Unlock PIN, 268
Screen Write, 26
Screen Zoom and Font, 258
Search
Google, 192
Secure Credential Storage, 245
Security, 269
Security Settings, 266
Settings
Overview, 233
Setup Screens, 15
Share
Contacts, 86
SideSync, 207
SIM Card, 225
Slide, 12
Smart Select, 25
Sound Settings, 249
Speaker, 6
Spread, 14
Sprint 411, 293
Sprint Account
Management, 292
Passwords, 292
Sprint Family Locator, 166
Sprint Fun & Games, 167
Sprint Music Plus, 167
Sprint Operator Services, 293
Sprint TV & Movies, 168
Sprint Worldwide Wireless Service, 225
Status Bar, 55
Status Bar Settings, 260
Status Icons, 55
Stopwatch, 183
Storage
Settings, 288
Swipe, 12
System Update, 289
Tap, 11
Tap and Pay, 240
Tethering, 223
Tethering Settings, 248
Text Editing, 39
Index
Text Entry, 36
Text Messaging
Conversations, 97
Draft messages, 97
Notifications, 97
Send messages, 90
Themes, 265
Time Settings, 283
Timer, 184
Touch, 11
Touch and Hold, 11
Touchscreen
Turn off, 46
Turn on, 47
Turn Device Off, 10
Turn Device On, 9
Typing, 36
Vibration, 254
Video (App), 208
Video Camera
Record video, 144
Videos
Record, 144
Share via Bluetooth, 157
Share via messaging, 156
Share via YouTube, 159
Vision Accessibility, 272
Visual Voicemail, 72
Listen to multiple messages, 74
Options, 75
Review, 73
Set up, 73
Settings, 75
Voice Recorder, 209
Voice Search, 192
Voice Typing, 38
Configuring, 38
Using, 38
Voicemail
Display name, 76
Greeting, 75
International, 228
Passcode, 292
Setup, 72
Volume, 249, 251
Key, 5
VPN, 244
Add connection, 245
Connect or disconnect, 246
301
Prepare for connection, 244
Secure credential storage, 245
Wallpaper, 61, 265
Web
Launch connection, 135
Widgets, 63
Wi-Fi, 215
Settings, 235
Index
Turn on and connect, 215
Wi-Fi Calling, 76
Settings, 246
World Clock, 183
YouTube, 211
Share videos, 159
Zoom, 14
302
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