Operating Instructions - psn

Network Camera Management System
Operating Instructions
KX-HGW500
WIRELESS
LAN1
LAN2
LAN3
LAN4
INTERNET
POWER
Model No.
KX-HGW600
Please read this manual before using and save this manual for your future reference.
Panasonic Web Site: http://www.panasonic.com
for customers in the USA or Puerto Rico
SD Logo is
a trademark.
Operating Instructions
Introduction
Thank you for purchasing the Panasonic Network Camera
Management System.
Please check the following items when unpacking.
Operating Instructions
— 1 pc.
AC adaptor
— 1 pc.
Ethernet cable
(Category 5 straight cable)
— 1 pc.
Cable clamper
— 1 pc.
Screws and Washers
— 2 pcs.
Before using
Please read Important Safety Instruction on Page 4 before using.
Read and understand all instructions.
For Operation Assistance
2
•
Call 1-800-272-7033
•
Refer to
the Panasonic web site
http://www.panasonic.com
Operating Instructions
Trademarks
•
Netscape and Netscape Navigator are registered trademarks of Netscape
Communications Corporation in the U.S. and other countries.
•
Ethernet is a registered trademark of Xerox Corporation in the United States and/or
other countries.
•
Microsoft, Windows, Windows NT and MS-DOS are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
•
Screen shots reprinted with permission from Microsoft Corporation.
•
SD mark is a trademark of the SD Card Association.
All other trademarks identified herein are the property of their respective owners.
Network Camera Management System Memo
Attach your purchase receipt here.
For your future reference
Date of purchase
Serial No.
(found on the rear side of the unit)
MAC address
Name and address of dealer
[For assistance, please call: 1-800-272-7033]
3
Operating Instructions
IMPORTANT SAFETY INSTRUCTION
When using this unit, basic safety precautions should always be followed to reduce the
risk of fire, electric shock, or personal injury.
1.
2.
3.
4.
5.
Read and understand all instructions.
6.
Protect the AC adaptor cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
7.
8.
9.
Do not touch the unit or the AC adaptor during lightning storms.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
Unplug this apparatus when unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as AC adaptor cord or plug is
damaged, the apparatus does not operate normally, or has been dropped.
SAVE THESE INSTRUCTIONS
4
Operating Instructions
Table of contents
1 Product Introduction ......................................................7
1.1 Getting to know the KX-HGW600 ........................................................8
1.1.1 Main Features................................................................................................ 8
1.1.2 System Requirements ................................................................................. 10
1.2 Included Accessories.........................................................................11
1.3 Part Names........................................................................................12
1.3.1 Front View.................................................................................................... 12
1.3.2 Rear View .................................................................................................... 12
1.3.3 Indicators ..................................................................................................... 13
2
Setup .............................................................................15
2.1 Configuration Types ...........................................................................16
2.2 Internet Configuration ........................................................................17
2.2.1 Connecting to the Internet ........................................................................... 17
2.2.2 Setting up the KX-HGW600......................................................................... 23
2.2.3 Connecting your Network Camera .............................................................. 34
2.2.4 Viewing the Network Camera screen .......................................................... 36
2.3 LAN (Intranet) Configuration ..............................................................38
2.3.1 Connecting to the LAN (Intranet)................................................................. 38
2.3.2 Setting up the KX-HGW600......................................................................... 43
2.3.3 Connecting your Network Camera .............................................................. 48
2.3.4 Viewing the Network Camera screen .......................................................... 50
3
Recording/Playback .....................................................53
3.1 Recording/Playback ...........................................................................54
3.1.1 Preparing for recording................................................................................ 54
3.1.2 Recording/Playback page............................................................................ 56
3.1.3 Recording .................................................................................................... 57
3.1.4 Recording Setup.......................................................................................... 58
3.1.5 Timer Recording Setup................................................................................ 59
3.1.6 Playback ...................................................................................................... 61
3.2 SD Memory Card ...............................................................................64
3.2.1 File Delete ................................................................................................... 64
3.2.2 Format ......................................................................................................... 65
3.2.3 Status .......................................................................................................... 65
4
System Features...........................................................67
4.1 Setup Page ........................................................................................68
4.2 Functions ...........................................................................................70
4.2.1 Camera Portal ............................................................................................. 70
4.2.2 Recording/Playback..................................................................................... 71
[For assistance, please call: 1-800-272-7033]
5
Operating Instructions
4.3 Configuration..................................................................................... 72
4.3.1 Basic Setup..................................................................................................72
4.3.2 Camera Setup..............................................................................................73
4.3.3 Wireless Setup.............................................................................................83
4.4 Advanced Features ........................................................................... 93
4.4.1 Address Translation .....................................................................................93
4.4.2 Packet Filtering ..........................................................................................101
4.4.3 Optional Setup ...........................................................................................105
4.5 System Commands......................................................................... 110
4.5.1 Change Password......................................................................................110
4.5.2 Update Firmware .......................................................................................112
4.5.3 Restart .......................................................................................................114
4.5.4 Factory Default Reset ................................................................................114
4.5.5 PPPoE Connection ....................................................................................115
4.5.6 Ping............................................................................................................117
4.6 Information ...................................................................................... 118
4.6.1 Status.........................................................................................................118
4.6.2 Usage Data................................................................................................118
4.6.3 Packet Filtering Log ...................................................................................119
4.6.4 User Registration .......................................................................................120
4.6.5 Support ......................................................................................................121
4.6.6 Help ...........................................................................................................122
5
Technical Guides ....................................................... 123
5.1 Reset procedure—default settings.................................................. 124
5.2 Wall mounting ................................................................................. 125
5.3 Proxy Server Setting ....................................................................... 126
5.4 Security on the Wireless Network ................................................... 128
5.5 TCP/IP Properties Setup ................................................................ 129
5.6 Confirmation of private IP address.................................................. 130
5.7 PPPoE Connection (IP unnumbered) ............................................. 131
6
Specification and Troubleshooting .......................... 133
6.1 Default setting list............................................................................ 134
6.2 Recording Duration Information ...................................................... 137
6.3 Specification.................................................................................... 138
6.4 Troubleshooting............................................................................... 140
6.5 FCC and Other Information............................................................. 146
Index ................................................................................. 149
6
Operating Instructions
Product Introduction
[For assistance, please call: 1-800-272-7033]
Product
Introduction
Section 1
7
Operating Instructions
1.1
Getting to know the KX-HGW600
1.1.1
Main Features
Automatic Setup function (Max. 16 Network Cameras)
Just connect your Panasonic Network Cameras (KX-HCM series) to the KX-HGW600.
This function automatically configures the network settings such as IP address, port no.,
etc. (
Page 34 and Page 48).
Camera Portal page
Camera Portal page allows you to view simultaneously up to 16 Network Cameras at
various locations. You can jump to each Network Camera screen by clicking the desired
image field (
Page 36 and Page 50).
Link to each
Network Camera
screen by clicking.
Cam01
Cam02
Cam03
Cam04
Cam05
Cam06
Cam07
Cam08
Cam09
Cam10
Cam11
Cam12
Cam13
Cam14
Cam15
Cam16
Recording/Playback function
Recording/Playback function allows you to record and play back the selected Network
Camera screen using an SD memory card (customer provided) (
Page 54).
8
Operating Instructions
The KX-HGW600 corresponds to the wireless system based on IEEE 802.11b.
Internet
Product
Introduction
11 Mbps Data Transmission via Wireless Network
Wireless communication speed is up to 11 Mbps.
(The speed of the data transmission depends on conditions.)
High Security
The KX-HGW600 is equipped with the following security functions.
Router: Access Control (
Page 78), Address Translation (
Page 93) and
Packet Filtering (
Page 101)
Wireless Network: SSID (ESSID) (
Page 83), Encryption (WEP) (
Page 86) and
MAC Address Filtering (
Page 91)
Protection from an invalid access
Hacking
Internet
Intrusion
You can view the Network Camera screen by setting the security functions.
PPPoE Support
The KX-HGW600 supports PPPoE connection (method used mostly by ADSL
providers) (
Page 17, Page 29 and Page 31).
Fully configurable through a web browser
The KX-HGW600 can be set up from a Microsoft ® Windows® operating system using
a web browser.
[For assistance, please call: 1-800-272-7033]
9
Operating Instructions
1.1.2
System Requirements
The PC (Personal Computer) and the network must meet the following technical
specifications for the KX-HGW600 to work properly.
Item
Description
Operating
System
Microsoft Windows 95, Microsoft Windows 98
Microsoft Windows Me, Microsoft Windows NT 4.0
Microsoft Windows 2000, Microsoft Windows XP
Interface
10/100 Mbps Ethernet® card and Ethernet cables for your
network connection
RAM
16MB or more
Network Protocol
TCP/IP network protocol installed
Web browser*
Internet Explorer 5.0 or later
Netscape Navigator 4.7
* The Network Camera screen is not displayed correctly on the Netscape® v6.x.
Please use Netscape Navigator v4.7.
Please refer to Panasonic web site
http://www.panasonic.com/ about the latest information of the web browser.
Supported Network Camera
The KX-HGW600 supports the following models of Panasonic Network Cameras
(August, 2002):
KX-HCM8 (Indoor use)
KX-HCM10 (Indoor use; remote pan & tilt)
KX-HCM230 (Indoor/outdoor use; remote pan & tilt)
KX-HCM250 (Wireless; indoor use; remote pan & tilt)
KX-HCM270 (Wireless; indoor/outdoor use; remote pan & tilt)
10
Operating Instructions
Included Accessories
The following items are provided with the KX-HGW600. Additional pieces can be
ordered by calling 1-800-332-5368.
AC adaptor — 1 pc.
Order No. PQLV12Y
(
Page 21 and Page 41)
Screws — 2 pcs.
Order No. PQHE5004Z
Washers — 2 pcs.
Order No. XWG3E16
(
Page 125)
Ethernet cable — 1 pc.
(Category 5 straight cable)
Order No. PQJA10138Z
(
Page 19 and Page 39)
Cable clamper — 1 pc.
Order No. PQHR10788ZA
(
Page 21 and Page 41)
Product
Introduction
1.2
Notes
• If any items are missing or damaged, check with the place of purchase or contact
our customer call center.
• The order numbers listed above are subject to change without notice.
• Save the original carton and packing materials for future shipping and
transportation of the unit.
[For assistance, please call: 1-800-272-7033]
11
Operating Instructions
1.3
Part Names
1.3.1
Front View
Diversity antenna
KX-HGW600
WIRELESS
LAN1
LAN2
SD memory card slot
(
Page 54)
LAN3
LAN4
WAN
POWER
POWER indicator (
WIRELESS indicator
(
Page 13)
WAN indicator (
LAN1—4 indicators (
1.3.2
Page 13)
Page 13)
Page 13)
Rear View
USESPECIF
IED
Panasonic
AC ADAPTO
R ONLY
DC IN
12V
+
WAN
LAN4
LAN3
DC IN jack
( Page 21 and Page 41)
WAN jack
( Page 19 and Page 39)
LAN2
LAN1
RESTART
FACTORY
DEFAULT
RESET
FACTORY DEFAULT RESET button
( Page 124)
RESTART button (
LAN 1—4 jacks (
12
Page 124)
Page 20 and Page 40)
Operating Instructions
Indicators
LED
Light Color
Green
POWER
Red
Green
Description
The KX-HGW600 is turned on.
Product
Introduction
1.3.3
The KX-HGW600 is in a bad state. Push the
RESTART button (
Page 124) on the
KX-HGW600.
The KX-HGW600 is successfully connected to
a modem or an Ethernet hub.
WAN
Green
(Blinking)
Green
The KX-HGW600 is sending or receiving data
through this jack.
The KX-HGW600 is successfully connected to
an Ethernet hub, Network Camera or a PC.
LAN 1—4
Green
(Blinking)
Green
The KX-HGW600 is sending or receiving data
through this jack.
The KX-HGW600 is successfully connected to
a wireless Network Camera or a wireless PC.
WIRELESS
Green
(Blinking)
The KX-HGW600 is sending or receiving data
in a wireless network.
[For assistance, please call: 1-800-272-7033]
13
Operating Instructions
14
Operating Instructions
Section 2
Setup
Setup
[For assistance, please call: 1-800-272-7033]
15
Operating Instructions
2.1
Configuration Types
The KX-HGW600 is available on a small or large scale network. The main configuration
types are as follows. Make sure which configuration type is required and set up the
KX-HGW600.
Internet Configuration—[Type 1] (
Page 17)
The KX-HGW600 can establish a LAN by connecting to the Internet.
ISP
Modem
WAN
Internet
LAN
CATV
xDSL
Optical cable
LAN (Intranet) Configuration—[Type 2] (
Page 38)
The KX-HGW600 can establish a LAN by connecting to the other LAN (Intranet).
LAN (Intranet)
WAN
LAN
Notes
16
•
The KX-HGW600 is a device with two sides: One side is made up of your LAN
(Local Area Network) of each device in your home or office. The other side is the
WAN (Wide Area Network) outside of your home or office.
•
In this manual the CATV/xDSL/optical cable modem is called "Modem".
Operating Instructions
2.2
Internet Configuration
2.2.1
Connecting to the Internet
Preparation
Setup
Before starting to install the KX-HGW600, make sure you have everything below.
• A Windows PC with a network card (Ethernet card or IEEE 802.11b wireless card)
installed
• Account information for Internet access (provided by your ISP)
• A CATV/xDSL/optical cable modem
Notes
• Some modems may store only the initial network information. They cannot
communicate with the other devices. Turn them off. After a while, turn them on
again.
• Some modems may need to be turned off for a few hours or even a whole day.
• Some ISPs prohibit you to turn off the modems. Please ask your ISP.
To collect information on the Internet access
Depending on the ISP, you can connect the following four types of Internet configuration.
• DHCP Connection
• Static Connection
• PPPoE (Point to Point Protocol over Ethernet) Connection
• PPPoE Connection (IP unnumbered)
Check the information provided by the ISP and make sure which type of configuration is
required. For more information, please ask your ISP.
To make note of corresponding account information for your future reference
1. DHCP Connection (using a DHCP server)
The DHCP server of your ISP assigns the IP addresses to the KX-HGW600
automatically. When the ISP uses the DHCP server function, enter Device
Name*, Gateway Address, DNS Server 1, DNS Server 2 and Domain Name
in the following data fields.
✐
Domain Name
.
.
.
Gateway Address
.
.
.
✐
✐
DNS Server 1
✐
✐
Device Name
DNS Server 2
.
.
.
* Some ISPs may call Device Name differently. Please ask your ISP about
Device Name.
[For assistance, please call: 1-800-272-7033]
17
Operating Instructions
2. Static Connection (using static IP address)
When the ISP requires you to use static IP address, enter IP Address, Subnet
Mask, Gateway Address, DNS Server 1 and DNS Server 2 in the following
data fields. If specified by the ISP, enter Domain Name.
.
✐
Gateway Address
.
.
.
✐
DNS Server 2
.
.
.
Subnet Mask
.
.
.
DNS Server 1
.
.
.
✐
.
✐
.
✐
✐
IP Address
Domain Name
3. PPPoE Connection (using a single global IP address)
It is a connection method used mostly by ADSL providers. When the ISP requires
you to use a single global IP address, enter User Name and Password in the
following data fields. If specified by the ISP, enter Service Name, Access
Concentrator Name, DNS Server 1, DNS Server 2 and Domain Name.
✐
User Name
✐
Password
✐
Service Name
✐
Access Concentrator Name
✐
DNS Server 1
✐
DNS Server 2
✐
Domain Name
.
.
.
.
.
.
4. PPPoE Connection (IP unnumbered) (using multiple global IP addresses)
When the ISP requires you to use the multiple global IP addresses, enter the
same data fields as the above PPPoE Connection. Then enter one of the global
IP addresses provided by the ISP in the IP address of KX-HGW600.
✐
DNS Server 1
✐
Domain Name
.
.
.
.
Access Concentrator Name
DNS Server 2
.
.
✐
✐
Service Name
✐
✐
Password
✐
✐
User Name
Subnet Mask
.
.
.
IP address of KX-HGW600
✐
18
IP Address
.
.
.
Operating Instructions
Connecting the KX-HGW600 to a modem
To access the Internet using a CATV/xDSL/optical cable modem, follow the steps below.
1.
Connect the Ethernet cable (with 8-pin RJ-45 connector) to the Ethernet jack of
the modem.
2.
Connect the other end of the Ethernet cable to the WAN jack of the
KX-HGW600.
Setup
Ethernet jack of the modem
WAN jack
Ethernet cable
(included accessory)
Note
Some modems may have a polarity switch or need category 5 cross cable
instead of category 5 straight cable. Please refer to the modem’s manual for
more information.
[For assistance, please call: 1-800-272-7033]
19
Operating Instructions
Connecting a PC to the KX-HGW600
Before connecting a PC to the KX-HGW600, make sure Obtain an IP address
automatically is checked in the TCP/IP Properties window on the PC
(
Page 129) and follow the steps below.
1.
Turn off the PC.
2.
Connect the Ethernet cable (customer provided) to one of the LAN 1—4 jacks of
the KX-HGW600.
3.
Connect the other end of the Ethernet cable to the Ethernet jack of the PC.
LAN1—4 jacks
Ethernet jack
Ethernet cable
Note
All Ethernet jacks have an automatic MDI/MDIX feature, which means either a
"straight" or "cross" cable can be used to connect to any jack.
The KX-HGW600 will automatically detect which cable has been inserted.
20
Operating Instructions
Turning on the Devices
After completing the connection between the PC and the KX-HGW600, make sure the
PC is turned off and follow the steps below.
1.
Insert the cable clamper into the cable clamper hole of the KX-HGW600 until you
hear a click.
Cable clamper
(included accessory)
Setup
2.
Connect the DC plug of the AC adaptor to the DC IN jack and the AC plug of the
AC adaptor to the power outlet.
DC IN jack
DC plug
Power Outlet
(AC 120V)
AC adaptor
(included accessory)
Notes
• AC adaptor is used as the main disconnect device, ensure that the
socket-outlet is located/installed near the equipment and is easily accessible.
• Use Only with specified Panasonic AC adaptor PQLV12Y.
[For assistance, please call: 1-800-272-7033]
21
Operating Instructions
3.
Fix the AC adaptor cord with the cable clamper.
AC adaptor cord
Thread the AC adaptor
cord through the cable clamper.
Close the cable clamper firmly.
4.
Turn on the PC connected to the KX-HGW600.
Note
Make sure the indicators light green (
22
Page 13).
Operating Instructions
2.2.2
Setting up the KX-HGW600
Confirming the KX-HGW600 Setup
The KX-HGW600 has an integrated web server. If you can access the Camera Portal
page, the network configuration between the KX-HGW600 and the PC has been
successfully made.
Confirm the setup of the TCP/IP properties window on the PC.
For more information, please refer to Page 129.
2.
Start up your web browser.
3.
Enter "http://192.168.0.254(:Port No.)" in the address field of your web browser.
The Camera Portal page appears.
•
Setup
1.
When port no. is 80 (default setting), you do not need to enter port no.
If the Camera Portal page does not appear (
Page 141)
• Make sure "http://192.168.0.254(:Port No.)" has been correctly entered into
the address field.
• Make sure the indicators light green.
• Make sure the KX-HGW600 is turned on first, then the PC.
• The proxy server setting of your web browser may be needed to access the
Camera Portal page. For more information, please refer to Page 126.
4.
Click [Setup Page].
The authentication window appears.
[For assistance, please call: 1-800-272-7033]
23
Operating Instructions
5.
Enter "KX-HGW" in the Password data field.
Leave the User Name data field blank.
6.
Click [OK].
The Basic Setup window appears.
Notes
• You can change the password on the Setup Page. Please refer to "Change
Password" on Page 110.
• For more information about the Setup Page, please refer to Page 68.
24
Operating Instructions
Setting up Internet Configuration
Depending on the ISP, you can connect the following four types of Internet configuration.
• DHCP Connection (Follow the steps from this page)
• Static Connection (
Page 27)
• PPPoE Connection (
Page 29)
• PPPoE Connection (IP unnumbered) (
Page 31)
DHCP Connection (using a DHCP server)
When the ISP provides you with DHCP Connection, follow the steps below.
Setup
ISP
Private IP address
192.168.0.113
Modem
Internet
The DHCP server of your
ISP assigns IP addresses
automatically.
Private IP address
192.168.0.1
Private IP address
192.168.0.114
1.
Click [Basic Setup] on the Setup Page.
SELECTED is displayed next to the configuration type which is currently
selected. (The default setting is "DHCP Connection".)
2.
Click [DHCP Connection].
[For assistance, please call: 1-800-272-7033]
25
Operating Instructions
3.
Enter Device Name, Gateway, DNS Server 1, DNS Server 2 and Domain
Name if requested by your ISP.
For each input value, please refer to the account information on Page 17.
•
To clear the current settings, click [Clear].
Notes
• Do not enter the space in each data field.
• Some ISPs may call Device Name differently. Please ask your ISP about
Device Name.
26
4.
When you have finished, click [Save]. The settings will be saved.
5.
Click [Restart Now!].
Next, confirm the Internet Configuration (
Page 33).
Operating Instructions
Static Connection (using static IP address)
When the ISP provides you with Static Connection, follow the steps below.
ISP
Private IP address
192.168.0.113
Modem
Setup
Internet
Static IP address
Your ISP assigns static
IP address based on the
account information.
Private IP address
192.168.0.114
Private IP address
192.168.0.1
1.
Click [Basic Setup] on the Setup Page.
SELECTED is displayed next to the configuration type which is currently
selected.
2.
Click [Static Connection].
[For assistance, please call: 1-800-272-7033]
27
Operating Instructions
3.
Enter IP Address, Subnet Mask, Gateway, DNS Server 1 and DNS Server 2.
If requested by your ISP, enter Domain Name. For each input value, please refer
to the account information on Page 17.
•
To clear the current settings, click [Clear].
Note
Do not enter the space in each data field.
28
4.
When you have finished, click [Save]. The settings will be saved.
5.
Click [Restart Now!].
Next, confirm the Internet Setup (
Page 33).
Operating Instructions
PPPoE Connection (using a single global IP address)
When the ISP provides you with PPPoE Connection, follow the steps below.
ISP
Private IP address
192.168.0.113
Modem
Internet
Setup
Your ISP assigns a single
global IP address with
the PPPoE Connection.
Private IP address
192.168.0.114
Private IP address
192.168.0.1
1.
Click [Basic Setup] on the Setup Page.
SELECTED is displayed next to the configuration type which is currently
selected.
2.
Click [PPPoE Connection].
[For assistance, please call: 1-800-272-7033]
29
Operating Instructions
3.
Enter User Name and Password.
If requested by your ISP, enter Service Name, Access Concentrator Name
(sometimes specified as "AC Name"), DNS Server 1, DNS Server 2 and
Domain Name.
For each input value, please refer to the account information on Page 17.
•
To clear the current settings, click [Clear].
Note
Do not enter the space in each data field.
30
4.
When you have finished, click [Save]. The settings will be saved.
5.
Click [Restart Now!].
Next, confirm the Internet Configuration (
Page 33).
Operating Instructions
PPPoE Connection (IP unnumbered) (using multiple global IP addresses)
When the ISP provides you with PPPoE Connection (IP unnumbered), follow the steps
below.
Global IP address
xxx.yyy.zzz.100
ISP
Global IP address
xxx.yyy.zzz.101
Modem
Setup
Internet
PPPoE Connection
(IP unnumbered)
Your ISP assigns multiple
global IP addresses based
on the account information.
Private IP address
192.168.0.1
Global IP address
xxx.yyy.zzz.102
1.
Click [Basic Setup] on the Setup Page.
SELECTED is displayed next to the configuration type which is currently
selected.
2.
Click [PPPoE Connection (IP unnumbered)].
[For assistance, please call: 1-800-272-7033]
31
Operating Instructions
3.
Enter User Name and Password.
If requested by your ISP, enter Service Name, Access Concentrator Name
(sometimes specified as "AC Name"), DNS Server 1, DNS Server 2 and
Domain Name. Enter IP Address and Subnet Mask in the IP address of
KX-HGW600.
For each input value, please refer to the account information on Page 17.
<IP address of KX-HGW600>
You need to enter one of the global IP addresses provided by the ISP as the IP
address of the KX-HGW600.
•
To clear the current settings, click [Clear].
Note
Do not enter the space in each data field.
32
4.
When you have finished, click [Save]. The settings will be saved.
5.
Click [Restart Now!].
Next, confirm the Internet Configuration (
Page 33).
Operating Instructions
Confirming the Internet Configuration
If you can access the WWW site from your PC, the connection between the Internet and
the KX-HGW600 has been successfully made.
1.
Start up your web browser.
2.
Enter the address of a WWW site (e.g., http://www.panasonic.com) in the
address field of your web browser.
A WWW site appears.
Setup
If a WWW site does not appear (
Page 140)
• Make sure the address of a WWW site has been correctly entered in the
address field of the web browser.
• Make sure "Confirming the KX-HGW600 Setup" on Page 23 has been
successfully made.
• Make sure the indicators light green.
• Make sure the modem is turned on first, next the KX-HGW600, then the PC.
• The proxy server setting of your web browser may be needed to access a
WWW site (
Page 126).
[For assistance, please call: 1-800-272-7033]
33
Operating Instructions
2.2.3
Connecting your Network Camera
Setting up your Network Camera automatically
Once you connect your Panasonic Network Cameras (KX-HCM series) to the
KX-HGW600 and turn them on, the network settings such as IP address, port no. are
configured automatically by the Automatic Setup function. After completing the Internet
configuration, make sure the target Network Camera is turned off and follow the steps
below.
1.
a) To connect the KX-HGW600 and Network Camera with an Ethernet cable,
connect the Ethernet cable to one of the LAN 1—4 jacks of the KX-HGW600
and the other end to the Ethernet jack of the Network Camera.
LAN1—4 jacks
To modem
To PC
Ethernet cable
Ethernet jack
b) To connect the KX-HGW600 and Network Camera in the wireless network,
locate the wireless Network Camera near the KX-HGW600.
Note
All Ethernet jacks have an automatic MDI/MDIX feature, which means either a
"straight" or "cross" cable can be used to connect to any jack. The KX-HGW600
will automatically detect which cable has been inserted.
34
Operating Instructions
2.
Turn on the Network Camera.
3.
Push CLEAR SETTING button on the Network Camera.
The Network Camera starts to communicate with the KX-HGW600 that control
transmission paths on the network. After that, the Network Camera screen is
registered on the Camera Portal page.
•
KX-HGW600
Port Forwarding
Camera Entry
Screen Assignment
Network Camera
Port No.
IP Address
Subnet Mask
Default Gateway
DNS Server Address
Setup
•
The Automatic Setup function automatically configures the following network
settings.
The Automatic Setup function assigns each port number and IP address in
the following order.
Camera Name
Port No.
IP Address
Cam 01
Cam 02
Cam 03
•
•
•
Cam 16
60001
60002
60003
•
•
•
60016
192.168.0.113
192.168.0.114
192.168.0.115
•
•
•
192.168.0.128
Setting up your Network Camera manually
•
•
To set up your Network Camera manually, please refer to Page 75.
To set up the specific Network Camera manually, clear Enable check box on the
Network window of Network Camera ([Network]
1. Network Configuration
from the Setup Program). For more information, please refer to the Network
Camera’s manual.
[For assistance, please call: 1-800-272-7033]
35
Operating Instructions
2.2.4
Viewing the Network Camera screen
You can view the Network Camera screen on the Camera Portal page.
1.
a) Enter "http://192.168.0.254(:Port No.)" in the address field of your web
browser. The Camera Portal page appears.
•
When port no. is 80 (default setting), you do not need to enter port no.
Image
field
b) Enter the IP address(:Port No.) on the WAN in the address field of your web
browser. The Camera Portal page appears.
• When port no. is 80 (default setting), you do not need to enter port no.
Note
To view the Network Camera screen over the Internet, please refer to "To
access the Camera Portal page from the WAN side" on Page 79.
36
Operating Instructions
2.
Click the desired image field.
The Network Camera screen appears on another web page.
Setup
If the image field on the Camera Portal page does not appear
• Make sure the indicators light green.
• The proxy server setting of your web browser may be needed to access the
Camera Portal page (
Page 126).
• Make sure the modem is turned on first, next the KX-HGW600, then the PC.
[For assistance, please call: 1-800-272-7033]
37
Operating Instructions
2.3
LAN (Intranet) Configuration
2.3.1
Connecting to the LAN (Intranet)
Preparation
Before starting to install the KX-HGW600, make sure you have everything below.
• A Windows PC with a network card (Ethernet card or IEEE 802.11b wireless card)
installed
• An Ethernet hub on the LAN (Intranet)
• Network information for LAN (Intranet) configuration
To make note of network information for your future reference
When the network administrator requires you to use static IP address, enter
IP Address, Subnet Mask, Gateway Address, DNS Server 1 and DNS Server 2 in
the following data fields. If requested by your network administrator, enter Domain
Name.
.
✐
Gateway Address
.
.
.
✐
DNS Server 2
.
.
.
Subnet Mask
.
.
.
DNS Server 1
.
.
.
✐
.
✐
.
✐
✐
38
IP Address
Domain Name
Operating Instructions
Connecting the KX-HGW600 to an Ethernet hub
To connect the KX-HGW600 to an Ethernet hub on the LAN (Intranet), follow the steps
below.
1.
Connect the Ethernet cable to the WAN jack of the KX-HGW600.
2.
Connect the other end of the Ethernet cable to one of the jacks of the Ethernet
hub.
Setup
WAN jack
Ethernet hub
Ethernet cable
(included accessory)
Note
Some Ethernet hubs may have a polarity switch or need category 5 cross cable
instead of category 5 straight cable. Please refer to the Ethernet hub’s manual
for more information.
[For assistance, please call: 1-800-272-7033]
39
Operating Instructions
Connecting a PC to the KX-HGW600
Before connecting a PC to the KX-HGW600, make sure Obtain an IP address
automatically is checked in the TCP/IP Properties window on the PC
(
Page 129) and follow the steps below.
1.
Turn off the PC.
2.
Connect the Ethernet cable (customer provided) to one of the LAN 1—4 jacks of
the KX-HGW600.
3.
Connect the other end of the Ethernet cable to the Ethernet jack of the PC.
LAN1—4 jacks
Ethernet jack
Ethernet cable
Note
All Ethernet jacks have an automatic MDI/MDIX feature, which means either a
"straight" or "cross" cable can be used to connect to any jack. The KX-HGW600
will automatically detect which cable has been inserted.
40
Operating Instructions
Turning on the Devices
After completing the connection between the PC and the KX-HGW600, make sure the
PC is turned off and follow the steps below.
1.
Insert the cable clamper into the cable clamper hole of the KX-HGW600 until you
hear a click.
Cable clamper
(included accessory)
Setup
2.
Connect the DC plug of the AC adaptor to the DC IN jack and the AC plug of the
AC adaptor to the power outlet.
DC IN jack
DC plug
Power Outlet
(AC 120V)
AC adaptor
(included accessory)
Notes
• AC adaptor is used as the main disconnect device, ensure that the
socket-outlet is located/installed near the equipment and is easily accessible.
• Use Only with specified Panasonic AC adaptor PQLV12Y.
[For assistance, please call: 1-800-272-7033]
41
Operating Instructions
3.
Fix the AC adaptor cord with the cable clamper.
AC adaptor cord
Thread the AC adaptor
cord through the cable clamper.
Close the cable clamper firmly.
4.
Turn on the PC connected to the KX-HGW600.
Note
Make sure the indicators light green (
42
Page 13).
Operating Instructions
2.3.2
Setting up the KX-HGW600
Confirming the KX-HGW600 Setup
The KX-HGW600 has an integrated web server. If you can access the Camera Portal
page, the network configuration between the KX-HGW600 and the PC has been
successfully made.
Start up your web browser.
2.
Enter "http://192.168.0.254(:Port No.)" in the address field of your web browser.
The Camera Portal page appears.
Setup
1.
If the Camera Portal page does not appear (
Page 141)
• Make sure the indicators light green.
• Make sure the KX-HGW600 is turned on first, then the PC.
• The proxy server setting of your web browser may be needed to access the
Camera Portal page. For more information, please refer to Page 126.
3.
Click [Setup Page].
The authentication window appears.
4.
Enter "KX-HGW" in the Password data field.
Leave the User Name data field blank.
[For assistance, please call: 1-800-272-7033]
43
Operating Instructions
5.
Click [OK].
The Basic Setup window appears.
Notes
• You can change the password on the Setup Page. Please refer to "Change
Password" on Page 110.
• For more information about the Setup Page, please refer to "Setup Page" on
Page 68.
44
Operating Instructions
Setting up LAN (Intranet) Configuration
To connect the KX-HGW600 to the LAN (Intranet), static IP address is needed.
When your network administrator provides you with Static Connection, follow the steps
below.
LAN (Intranet)
Setup
Private IP address
192.168.0.113
Static IP address
Ethernet hub
Private IP address
192.168.0.1
Private IP address
192.168.0.114
1.
Click [Basic Setup] on the Setup Page.
SELECTED is displayed next to the configuration type which is currently
selected.
2.
Click [Static Connection].
[For assistance, please call: 1-800-272-7033]
45
Operating Instructions
3.
Enter IP Address, Subnet Mask, Gateway, DNS Server 1 and
DNS Server 2. If requested by your network administrator, enter Domain Name.
For each input value, please refer to network information on Page 38.
•
To clear the current settings, click [Clear].
Note
Do not enter the space in each data field.
46
4.
When you have finished, click [Save]. The settings will be saved.
5.
Click [Restart Now!].
Next, confirm the LAN (Intranet) Configuration (
Page 47).
Operating Instructions
Confirming the LAN (Intranet) Configuration
After completing your LAN (Intranet) configuration, if you can access the Camera Portal
page from the PC on the LAN (Intranet), the connection between the LAN (Intranet) and
the KX-HGW600 has been successfully made.
1.
From the PC on the LAN (Intranet), start up your web browser.
2.
Enter the IP address(:Port No.) assigned on the Basic Setup window (
Page
38) in the address field of your web browser. The Camera Portal page appears.
When port no. is 80 (default setting), you do not need to enter port no.
Setup
•
If the Camera Portal page does not appear (
Page 141)
• Make sure the IP address assigned on the Basic Setup window has been
correctly entered in the address field of the web browser.
• Make sure the connection between the KX-HGW600 and the Ethernet hub
has been successfully made.
• Make sure the WAN indicator on the KX-HGW600 and the indicator on the
Ethernet hub light green.
• The proxy server setting of your web browser may be needed to access the
Camera Portal page (
Page 126).
[For assistance, please call: 1-800-272-7033]
47
Operating Instructions
2.3.3
Connecting your Network Camera
Setting up your Network Camera automatically
Once you connect your Panasonic Network Cameras (KX-HCM series) to the
KX-HGW600 and turn them on, the network settings such as IP address, port no. are
configured automatically by the Automatic Setup function. After completing the LAN
(Intranet) configuration, make sure the target Network Camera is turned off and follow
the steps below.
1.
a) To connect the KX-HGW600 and Network Camera with an Ethernet cable,
connect the Ethernet cable to one of the LAN 1—4 jacks of the KX-HGW600
and the other end to the Ethernet jack of the Network Camera.
LAN1—4 jacks
To modem
To PC
Ethernet cable
Ethernet jack
b) To connect the KX-HGW600 and Network Camera in the wireless network,
locate the wireless Network Camera near the KX-HGW600.
Note
All Ethernet jacks have an automatic MDI/MDIX feature, which means either a
"straight" or "cross" cable can be used to connect to any jack. The KX-HGW600
will automatically detect which cable has been inserted.
48
Operating Instructions
2.
Turn on the Network Camera.
3.
Push CLEAR SETTING button on the Network Camera.
The Network Camera starts to communicate with the KX-HGW600 that control
transmission paths on the network. After that, the Network Camera screen is
registered on the Camera Portal page.
•
KX-HGW600
Port Forwarding
Camera Entry
Screen Assignment
Network Camera
Port No.
IP Address
Subnet Mask
Default Gateway
DNS Server Address
Setup
•
The Automatic Setup function automatically configures the following network
settings.
The Automatic Setup function assigns each port number and IP address in
the following order.
Camera Name
Port No.
IP Address
Cam 01
Cam 02
Cam 03
•
•
•
Cam 16
60001
60002
60003
•
•
•
60016
192.168.0.113
192.168.0.114
192.168.0.115
•
•
•
192.168.0.128
Setting up your Network Camera manually
•
•
To set up your Network Camera manually, please refer to Page 75.
To set up the specific Network Camera manually, clear [Enable] check box on the
Network window of Network Camera ([Network]
1. Network Configuration
from the Setup Program). For more information, please refer to the Network
Camera’s manual.
[For assistance, please call: 1-800-272-7033]
49
Operating Instructions
2.3.4
Viewing the Network Camera screen
You can view the Network Camera screen on the Camera Portal page.
1.
a) Enter "http://192.168.0.254(:Port No.)" in the address field of your web
browser. The Camera Portal page appears.
•
When port no. is 80 (default setting), you do not need to enter port no.
Image
field
b) Enter the IP address(:Port No.) on the WAN in the address field of your web
browser. The Camera Portal page appears.
• When port no. is 80 (default setting), you do not need to enter port no.
Note
To view the Network Camera screen from the WAN side, please refer to "To
access the Camera Portal page from the WAN side" on Page 79.
50
Operating Instructions
2.
Click the desired image field.
The Network Camera screen appears on another web page.
Setup
If the image field on the Camera Portal page does not appear
• Make sure the indicators light green.
• The proxy server setting of your web browser may be needed to access the
Camera Portal page (
Page 126).
• Make sure the modem is turned on first, next the KX-HGW600, then the PC.
[For assistance, please call: 1-800-272-7033]
51
Operating Instructions
52
Operating Instructions
Section 3
Recording/Playback
Recording
/Playback
[For assistance, please call: 1-800-272-7033]
53
Operating Instructions
3.1
Recording/Playback
Recording/Playback function allows you to record and play back the selected Network
Camera screen using an SD memory card (customer provided).
The Recording/Playback function is designed for a single user.
For the operation by multiple users, this function may not work properly.
3.1.1
1.
Preparing for recording
Pushing the cover, open the SD memory card slot.
Tab
2.
Insert the SD memory card into the SD memory card slot and close the cover.
Insert the SD memory card
until you hear a click.
To remove, push it gently.
Align a tab with a groove.
Press it until
you hear a click.
Note
When you remove the SD memory card, stop recording or playing back.
54
Operating Instructions
Access the Camera Portal page from the PC accessible to the KX-HGW600.
For more information about the access to the Camera Portal page, please refer
to Page 36, Page 50 and Page 78.
4.
Click [Recording/Playback].
The authentication window appears.
5.
Enter "KX-HGW" (default setting) in the Password data field.
Leave the User Name data field blank (default setting).
Recording
/Playback
3.
Note
You can change the user name and password on the Setup Page. Please refer
to "Change Password" on Page 110.
6.
Click [OK].
The Recording window appears (
Page 56).
Note
Please refer to Page 65 to format the SD memory card.
[For assistance, please call: 1-800-272-7033]
55
Operating Instructions
3.1.2
Recording/Playback page
Recording/Playback page allows you to view and record the Network Camera screen
registered on the Camera Portal page.
Notes
• The Recording/Playback function is designed for a single user.
For the operation by multiple users, this function may not work properly.
• To access the Recording/Playback page from the WAN (Internet) side, please refer
to "To access the Setup Page or Recording/Playback page from the WAN side" on
Page 81.
1.
Click [Recording/Playback] on the Setup Page or the Camera Portal page.
1
2
3
4
5
6
7
8
9
Functions:
1 Camera Portal:
2 Setup Page:
Jumping to the Camera Portal page
(
Page 36 and Page 50)
Jumping to the Setup Page (
Page 68)
Recording/Playback:
3 Recording:
4 Recording Setup:
5 Timer Rec Setup:
6 Playback:
Recording the Network Camera screen registered on the
Camera Portal page (
Page 57)
Setting the Image Resolution, Image Quality and Frame
rate of the recorded image (
Page 58)
Setting the camera name and the recording time
(
Page 59)
Playing back the recorded image (
Page 61)
SD Memory Card:
7 File Delete:
8 Format:
9 Status:
56
Deleting the files in your SD memory card (
Page 64)
Formatting your SD memory card (
Page 65)
Checking the status of your SD memory card
(
Page 65)
Operating Instructions
3.1.3
Recording
Recording window allows you to record the Network Camera screen on the Camera
Portal page.
Note
If the ID and password are set on the Security: Administrator window of Network
Camera, you have to enter the same ID (user name) and password on the Camera
Setup window of the KX-HGW600 (
Page 73).
1.
Click [Recording] on the Recording/Playback page.
2.
Click [REC] on the Recording window.
The recording starts. To stop recording, click [Stop].
Recording
/Playback
[For assistance, please call: 1-800-272-7033]
57
Operating Instructions
3.1.4
Recording Setup
Recording Setup window allows you to set the Image Resolution, Image Quality and
Frame rate of the recorded image.
1.
Click [Recording Setup] on the Recording/Playback page.
2.
Select Image Resolution, Image Quality and Frame rate from each drop-down
menu.
3.
When you have finished, click [Save]. The settings will be saved and a "Success"
message appears on the display.
Instructions for the data fields
Image Resolution
Select 640 x 480, 320 x 240 or 160 x 120.
Image Quality
Select Favor clarity, Standard or Favor motion.
• Favor clarity: Optimized for good clarity
• Standard: Standard performance
• Favor motion: Optimized for motion display
Frame rate*
Select Motion Image or Still Images (60 frames per minute
[1 frame per second] to 1 frame per hour).
• Motion Image: Recording the motion image
• Still Images: Recording the still images
Please refer to "Recording Duration Information" on Page 137
for more information.
* Frame rate changes with the condition of a network.
58
Operating Instructions
3.1.5
Timer Recording Setup
Timer Recording Setup window allows you to set the camera name and the recording
time.
Notes
• When you change the timer recording settings, disable the previous settings and
save. Then set the new timer settings.
• Timer Recording settings are available only for a single Network Camera.
• The date and time of recorded images synchronize the Network Camera internal
clock. Confirm the date and time settings of the Network Camera.
1.
Click [Timer Rec Setup] on the Recording/Playback page.
Recording
/Playback
[For assistance, please call: 1-800-272-7033]
59
Operating Instructions
2.
Select Camera Name from the drop-down menu.
For confirmation, the image appears.
The image resolution differs from the settings on the Recording Setup window.
3.
Select Enable or Disable.
Note
The KX-HGW600 has two timer settings.
4.
Check the desired day of the week.
If the setting time passes over midnight, please check the day of start time.
The start and end time is set only in 24h time mode.
5.
Set the start and end time.
6.
When you have finished, click [Save]. The settings will be saved and a "Success"
message appears on the display.
When the Network Camera is reserved for the timer recording, the [REC] button
is changed to [Reserved]. The [REC] buttons of the other Network Cameras are
displayed as [Timer].
Note
Do not overlap the timer settings between Timer 1 and Timer 2.
Overlapped timer settings cause you to stop recording.
Good
example
Start
9 : 00
Start
Bad
example
Timer 1
Timer 1
9 : 00
Start
12 : 00
13 : 00
15 : 00
Timer 2
End
Timer 2
End
End
12 : 00
Start
10 : 00
60
End
15 : 00
Operating Instructions
3.1.6
Playback
Playback window allows you to play back the recorded image.
1.
Click [Playback] on the Recording/Playback page.
2.
Select File Name from each drop-down menu.
The recorded image, date and time, camera name, Image Resolution, Image
Quality and Frame rate appear on the Playback window.
Year/Month/Day
Hour:Minute:Second
images
(Current number of sheets)
Recording
/Playback
3.
Click the following buttons to play back the recorded image.
[Motion Play]
The buffered images are displayed continuously.
[<Prev. Image] &
[Next Image>]
The previous image or next image is displayed.
[<10] & [10>]
The 10th image before or after the image is displayed.
[<100] & [100>]
The 100th image before or after the image is displayed.
[For assistance, please call: 1-800-272-7033]
61
Operating Instructions
Notes
• The Recording/Playback function is designed for a single user.
For the operation by multiple users, this function may not work properly.
• The image resolution of playback is the same as setting on the Recording
Setup window.
• The motion play speed differs from the Frame rate set on the Recording
Setup window.
• The recorded image cannot be played back during the normal recording or
timer recording.
• When you play back the still image, the recording time is displayed.
• If the date and time of Network Camera is changed during the recording, the
recording date and time on the Playback window may not be displayed
correctly.
File Name
1
62
2
3
1
Select the recording mode.
• NORMAL: the file recorded by clicking [REC] on the Recording
window
• TIMER: the file recorded by setting up on the Timer Recording
Setup window
2
Select the year and month of the recorded image
3
Select the file name of the recorded image
Operating Instructions
<File name and the stored place>
The file name consists of the 8 unique symbols based on the Camera Setup
window (Camera No.: the letters A to P) and the data and time of the
recorded image. The place of the created files depends on the recording
mode. When clicking [REC] on the Recording window, the files are saved in
the "NORMAL" folder. When setting up timer recording, the files are saved
in the "TIMER" folder.
<Example>
When the camera name (Cam06) is timer-recorded at 9:48:14, August 26,
2002, the file name "F260948E.MJP" is created in the "TIMER" and
"2002AUG" folders.
<File Name>
F 26 09
48 E.MJP
Minute (00 – 59)
Hour (00 – 23)
Day (01 – 31)
Camera No. (A – P)
Recording
/Playback
Second (A – T)*
NORMAL – 2002
. JAN
.
.
TIMER – 2002
. JAN
.
.
2002 AUG – F260948E.MJP
* The information of second(s) is alphabetized every 3 seconds.
[For assistance, please call: 1-800-272-7033]
63
Operating Instructions
3.2
SD Memory Card
3.2.1
File Delete
File Delete window allows you to delete the files in an SD memory card (customer
provided).
1.
Click [File Delete] on the Recording/Playback page.
Note
The files cannot be deleted during the normal recording or timer recording.
Please delete the files after disabling the recording.
64
2.
Select File Name from each drop-down menu.
The selected image, the file information and [Delete] button appear on the File
Delete window.
3.
Click [Delete].
Operating Instructions
3.2.2
Format
Format window allows you to format your SD memory card.
1.
Click [Format] on the Recording/Playback page.
2.
Click [SD Format].
A “Confirmation” message appears. Click [Yes] to format.
3.2.3
Recording
/Playback
Note
This function is useful when you want to delete all the files in your SD memory
card.
Status
Status window allows you to check the status of your SD memory card.
1.
Click [Status] on the Recording/Playback page.
[For assistance, please call: 1-800-272-7033]
65
Operating Instructions
66
Operating Instructions
Section 4
System Features
System
Features
[For assistance, please call: 1-800-272-7033]
67
Operating Instructions
4.1
Setup Page
Setup Page allows you to program the KX-HGW600 easily from your PC and to access
other helpful information.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Note
To access the Setup Page from the WAN (Internet) side, please refer to "To
access the Setup Page or Recording/Playback page from the WAN side" on
Page 81.
Functions:
1 Camera Portal:
2 Recording/Playback:
68
Jumping to the Camera Portal page (
Page 70)
Jumping to the Recording window on the Recording/
Playback page (
Page 71)
Operating Instructions
Configuration:
3 Basic Setup:
4 Camera Setup:
5 Wireless Setup:
Setting the basic network parameters for the WAN
(Internet) access (
Page 72)
Setting up the Network Cameras connected to the
KX-HGW600 (
Page 73)
Setting up the network parameters for wireless
communication and for security (
Page 83)
Advanced Features:
6 Address Translation:
7 Packet Filtering:
8 Optional Setup:
Translating the global IP address on the WAN (Internet) to
private IP address that is sent out to the LAN ( Page 93)
Analyzing the incoming and outgoing packets and lets
them pass or not based on the information such as Source
IP Address, Destination IP Address, Source Port,
Destination Port, Protocol, etc. (
Page 101)
Setting the optional settings for the access to the LAN or
WAN (Internet) (
Page 105)
System Commands:
9 Change Password:
10 Update Firmware*:
11 Restart:
12 Factory Default
14 Ping:
System
Features
Reset:
13 PPPoE Connection:
Changing the user name and password to access the
Setup Page (
Page 110)
Upgrading new firmware (
Page 112)
Restarting the KX-HGW600 with all the settings preserved
(
Page 114)
Initializing the KX-HGW600, resetting all the settings to
the default setting (
Page 114 and Page 134)
Initiating/stopping your PPPoE Connection manually
(
Page 115)
Confirming if a device with an IP address is successfully
linked to your KX-HGW600 (
Page 117)
Information:
15 Status:
16 Usage Data:
Checking the status of the KX-HGW600 (
Page 118)
Checking the statistics of the KX-HGW600 ( Page 118)
16 Packet Filtering Log:
17
Checking the log information applied by the rules on the
Packet Filtering window (
Page 119)
18 User Registration*:
Jumping to the Panasonic web site for your registration
(
Page 120)
19 Support*:
Jumping to the Panasonic web site for helping you with
the KX-HGW600 (
Page 121)
19
Providing you with instructions about the commands and
20 Help:
functions of the Setup Page (
Page 122)
* These functions require an Internet configuration.
[For assistance, please call: 1-800-272-7033]
69
Operating Instructions
4.2
Functions
4.2.1
Camera Portal
Camera Portal allows you to access the Camera Portal page.
1.
Click [Camera Portal] on the Setup Page. The Camera Portal page appears.
Note
For more information about the Camera Portal page, please refer to Page 36 or
Page 50.
70
Operating Instructions
4.2.2
Recording/Playback
Recording/Playback allows you to access the Recording window on the Recording/
Playback page.
1.
Click [Recording/Playback] on the Setup Page. The Recording window appears.
[For assistance, please call: 1-800-272-7033]
System
Features
Note
For more information about the Recording window, please refer to Page 56.
71
Operating Instructions
4.3
Configuration
4.3.1
Basic Setup
Basic Setup window allows you to set the basic network parameters for the WAN
(Internet) access. To set the network parameters, follow the steps below.
1.
Click [Basic Setup] on the Setup Page.
2.
Check the information for network connection and select the appropriate
configuration type.
3.
Enter each network parameter in the appropriate data fields.
•
To clear the current settings, click [Clear].
4.
When you have finished, click [Save]. The settings will be saved.
5.
Click [Restart Now!].
Note
For instructions about each data field, please refer to "Connecting to the Internet"
on Page 17 or "Connecting to the LAN (Intranet)" on Page 38.
72
Operating Instructions
4.3.2
Camera Setup
Camera Setup window allows you to set up the Network Cameras connected to the
KX-HGW600. Since the network settings such as camera name, port no., and IP
address are automatically configured by the Automatic Setup function, normally you do
not need to set up any further. To change the camera name, follow the steps below.
To configure the network settings of Network Camera manually, follow the steps on
Page 75.
To change the Camera Name
1.
Click [Camera Setup] on the Setup Page.
2.
System
Features
Note
You can jump to the Network Camera screen by clicking [Confirm] in the
Registration/Modification table.
Click the entry number of the Network Camera in the Registration/Modification
table.
[For assistance, please call: 1-800-272-7033]
73
Operating Instructions
3.
Enter Camera Name and click [Change].
•
To delete the registered Network Camera, click [Delete].
Note
If the ID and password are set on the Security: Administrator window of Network
Camera, you have to enter the same ID (user name) and password. For more
information, please refer to Network Camera’s manual.
4.
When you have finished, click [Save]. The settings will be saved.
5.
Click [Restart Now!].
Instructions for the data fields
74
Camera Name
It is displayed on the Camera Portal page. Enter the camera
name up to 16 alphanumeric characters.
User Name
Enter the ID (user name) registered on the Security:
Administrator window of Network Camera.
Password
Enter the password registered on the Security: Administrator
window of Network Camera.
Operating Instructions
To set up your Network Camera manually
To set up your Network Camera manually, follow the steps below.
Check Do Not Use in the Automatic Setup.
2.
Click [Add] in the Registration/Modification table.
3.
Enter Camera Name, Port No. and IP Address and click [Add].
System
Features
1.
Note
If the ID and password are set on the Security: Administrator window of Network
Camera, you have to enter the same ID (user name) and password. For more
information, please refer to Network Camera’s manual.
4.
When you have finished, click [Save]. The settings will be saved.
5.
Click [Restart Now!].
[For assistance, please call: 1-800-272-7033]
75
Operating Instructions
Notes
• When you set up your Network Camera manually, the Network Camera also
needs the setting of the static IP address on the Network window. Please
refer to the Network Camera's manual for more information.
• When you set up your Network Camera manually, the KX-HGW600 needs
the settings on the Screen Assignment window (
Page 77) and Port
Forwarding window (
Page 94).
• The IP addresses and port numbers used by the Automatic Setup function
are not available when you add Network Cameras. Please refer to
"Connecting your Network Camera" on Page 34 and Page 48 for the IP
addresses and port numbers used by the Automatic Setup function.
Instructions for the data fields
76
Camera Name
Enter the camera name up to 16 alphanumeric characters.
Port No.
Enter the port number of the Network Camera.
IP Address
Enter the IP address of the Network Camera.
User Name
Enter the ID (user name) registered on the Security:
Administrator window of Network Camera.
Password
Enter the password registered on the Security: Administrator
window of Network Camera.
Operating Instructions
Screen Assignment
Screen Assignment window allows you to set the screen format and the location of
the image fields on the Camera Portal page.
Click [Screen Assignment] on the Camera Setup window.
2.
Check Camera Name and Still Image (refreshing), Camera Name and Still
Image or Camera Name Only in the Screen Format.
3.
Click the screen frame in the Screen Assignment.
4.
Select the desired camera name from the drop-down menu and click [Select].
•
•
5.
To remove the Network Camera from the Camera Portal page, select
[Remove].
To quit the current setting of Screen Assignment, click [Cancel].
When you have finished, click [Save]. The settings will be saved.
•
6.
System
Features
1.
To clear the current settings, click [Clear].
Click [Restart Now!].
Instructions for the data fields
Screen Format
Select the display style on the Camera Portal page according
to your network condition.
Screen Assignment
Change the location of the image fields or register the target
Network Cameras on the Camera Portal page. Up to 16
Network Cameras can be displayed on the Camera Portal
page.
[For assistance, please call: 1-800-272-7033]
77
Operating Instructions
Access Control
Access Control window allows you to control the access to the Camera Portal page
from the WAN side of the KX-HGW600.
This setting is not for the access control to the Setup Page or Recording/Playback page.
1.
Click [Access Control] on the Camera Setup window.
2.
Check None, Administrator Only or Restricted Access.
•
78
When you check Administrator Only, the following window appears.
Enter the user name and password to access the Camera Portal page.
3.
When you have finished, click [Save]. The setting will be saved.
4.
Click [Restart Now!].
When you check Administrator Only, the authentication window appears. Enter
the registered user name and password and click [OK].
Operating Instructions
Instructions for the data fields
None
Anyone can access the Camera Portal page from the WAN
side. To access the Setup Page, the password for Setup
Page (
Page 110) is required.
Administrator Only
Only administrator can access the Camera Portal page from
the WAN side by entering the password for Camera Portal. To
access the Setup Page, the password for Setup Page
(
Page 110) is required.
Restricted Access
No one can access the Camera Portal page from the WAN
side.
To access the Camera Portal page from the WAN side
From the PC on the LAN side, click [Access Control] on the Camera Setup
window.
2.
Check Administrator Only.
[For assistance, please call: 1-800-272-7033]
System
Features
1.
79
Operating Instructions
80
3.
Enter the user name and password (e.g., Panasonic) to access the Camera
Portal page.
4.
When you have finished, click [Save].
5.
Click [Restart Now!].
The authentication window appears.
6.
Enter the user name and password registered on the authentication window and
then click [OK].
7.
From the PC on the WAN side, enter the IP address on the WAN in the address
field of your web browser.
The authentication window appears.
8.
Enter the user name and password registered on the Access Control window.
The Camera Portal page appears.
Operating Instructions
To access the Setup Page or Recording/Playback page from the WAN side
1.
(a) Enter "http://IP address(:Port No.)/config.html" on the web browser to
access the Setup Page. When port no. is 80 (default setting), you do not need
to enter port no. Then the Setup Page appears.
System
Features
[For assistance, please call: 1-800-272-7033]
81
Operating Instructions
(b) Enter "http://IP address(:Port No.)/record.html" on the web browser to
access the Recording/ Playback page. When port no. is 80 (default setting),
you do not need to enter port no. Then the Recording/Playback page appears.
82
Operating Instructions
4.3.3
Wireless Setup
Wireless Setup window allows you to set up the network parameters for wireless
communication and for security. SSID (Service Set IDentifier) is a unique network name
shared among all the wireless devices. To communicate, all the wireless devices must
be set the same SSID and channel.
SSID : HGW600
Channel: 1
SSID : HGW600
Channel: 1
Not accessible
SSID : EARTH
Channel: 6
SSID : HGW600
Channel: 1
Notes
• If the KX-HGW600 and wireless devices are set the same SSID, the channel
is automatically adjusted to the KX-HGW600 and wireless communication
can be performed.
• To prevent an invalid access to the wireless devices, security settings are
strongly recommended (
Page 128).
Click [Wireless Setup] on the Setup Page.
2.
Set SSID, Blanked SSID connection and Channel.
•
•
System
Features
1.
To clear the current settings, click [Clear].
Enter the same SSID to the wireless devices connected to the
KX-HGW600.
[For assistance, please call: 1-800-272-7033]
83
Operating Instructions
3.
When you have finished, click [Save]. The settings will be saved.
4.
Click [Restart Now!].
Notes
• Do not enter the space in the SSID.
• After setting up your Network Camera and PC, enter the same SSID to the
wireless devices for security and check Do Not Permit in the Blanked SSID
connection.
Instructions for the data fields
SSID
SSID (Service Set IDentifier) is a wireless network name.
For security, the wireless devices require the same SSID in
the wireless communication.
Enter the SSID as follows: (The default setting is "HGW600".)
• The SSID is case-sensitive.
• The SSID can be up to 32 alphanumeric characters.
Blanked SSID
connection
When you check Permit, the wireless devices which are set
to "ANY" or blank in the SSID can communicate. After
completing the SSID setting, check Do Not Permit for
security.
Channel
You can set the number of the channel on which wireless
devices communicate. This channel can be selected from 1
to 11 using the drop-down menu. (The default setting is "1".)
If one or more wireless devices are communicating each
other, the communication speed may be reduced due to the
same bandwidth being used. In this case, change to a
different channel for good communication.
1 Channel
6 Channel
2 Channel
3 Channel
4 Channel
5 Channel
2400MHz
11 Channel
7 Channel
8 Channel
9 Channel
10 Channel
2500MHz
Notes
• Set Encryption or MAC Address Filtering if necessary. To encrypt the data
that is transmitted over your wireless network, click [Encryption] on the
Wireless Setup window (
Page 86 ).
• If you want to limit the connections from the wireless devices to the KXHGW600, click [MAC Address Filtering] on the Wireless Setup window.
(
Page 91 ).
84
Operating Instructions
High performance for wireless communication
The performance of wireless communication will change under the condition where you
install Network Camera and the KX-HGW600.
Notes
• Please install the KX-HGW600 2 m (8 feet) away from electrical appliances such as
TVs or cordless telephones.
• Metal or steel framework, such as refrigerators, can hinder radio communications.
Open areas offer better performance.
• Microwave ovens and some cordless telephones (2.4 GHz) may interfere with
wireless frequencies the KX-HGW600 uses. For better results, install as far away
from these devices as possible.
• Many wireless devices on the same channel make the communication speed
slower. Please set 5 channels apart to prevent the bandwidth from overlapping.
If another wireless network use Channel 6, you may use Channel 1 or 11.
• Do not put excessive weight or pressure on the antenna as it can be damaged.
System
Features
[For assistance, please call: 1-800-272-7033]
85
Operating Instructions
Encryption
Encryption window allows you to encrypt the data that is transmitted over your
wireless network. By setting a WEP key in the KX-HGW600, you can prevent wireless
network data from being decrypted externally. To read an encrypted data, all the
wireless devices must set the same WEP key.
The KX-HGW600 supports not only Shared Key but Open System as the encryption
system and switches automatically to the encryption system corresponding to each
wireless device.
WEP key: 1010101010
??
Not accessible
KX-HGW600
WEP key:1010101010
WEP key: None
Note
The WEP key is created by the passphrase. There are two types of WEP keys:
40(64) bit and 128 bit.
128 bit encryption is more secure than 40(64) bit encryption.
86
1.
Click [Encryption] on the Wireless Setup window.
2.
Select Enabled (40(64) bit) or Enabled (128 bit) from the drop-down menu.
Operating Instructions
<When you select Enabled (40(64) bit)>
The following window appears.
3.
Select Passphrase or Manual from the drop-down menu.
4.
a) When you select Passphrase, enter the passphrase and select
one of four default keys.
b) When you select Manual, the following window appears.
Enter 10 digits of hexadecimal values in each key (1 to 4) and select one of
the default keys (
Page 90).
To clear the current settings, click [Clear].
System
Features
•
Notes
• After restarting the KX-HGW600, the passphrases and WEP keys are
displayed with " ". Please record and save the wireless setup for your future
reference.
• Decimal numbers (numbers in base-10) consist of 10 unique symbols:
the numbers 0 to 9.
Hexadecimal numbers (numbers in base-16) consist of 16 unique symbols:
the numbers 0 to 9 and the letters A to F. For example, the decimal number
15 is represented as F in the hexadecimal numbering system as follows:
Decimal
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Hexadecimal
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F
[For assistance, please call: 1-800-272-7033]
87
Operating Instructions
<When you select Enabled (128 bit)>
The following window appears.
3.
Select Passphrase or Manual from the drop-down menu.
4.
a) When you select Passphrase, enter the passphrase.
b) When you select Manual, the following window appears.
Enter 26 digits of hexadecimal values.
•
To clear the current settings, click [Clear].
Note
After restarting the KX-HGW600, the passphrases and WEP keys are
displayed with " ". Please record and save the wireless setup for your future
reference.
88
5.
When you have finished, click [Save]. The settings will be saved.
6.
Click [Restart Now!].
Operating Instructions
Instructions for the data fields
Encryption
The KX-HGW600 allows you to select between 40(64) bit and
128 bit encryption. When you select Disabled, the encryption
does not work. When the bit number is higher, the encryption
is more secure but the communication speed is slower.
WEP Key
Depending on the types of wireless devices, the KX-HGW600
may create the different WEP key regardless of the same
passphrase. In this case, select Manual and enter the same
WEP key as that of the corresponding wireless device and
select one of the default keys. It is recommended that you
select Passphrase.
Passphrase
The passphrase can be up to 31 alphanumeric characters.
The passphrase is case sensitive.
Default key
When you select Enabled (40(64) bit), select one of four
default keys.
Manual WEP key
• 40 (64) bit
When you select Manual, enter the WEP key manually.
Enter 10 digits of hexadecimal values in each key (1 to 4)
and select one of the default keys.
Enter 26 digits of hexadecimal values.
• 128 bit
System
Features
[For assistance, please call: 1-800-272-7033]
89
Operating Instructions
Manual WEP key
Depending on the types of wireless devices, the KX-HGW600 may create the different
WEP key regardless of the same passphrase. In this case, select Manual and enter the
same WEP key as that of the corresponding wireless device and select one of the
default keys.
For 40(64) bit WEP key, enter the same 10 digits of hexadecimal values in each key
(1 to 4) and select one of the default keys. Set the same 40(64) bit WEP key as the
KX-HGW600 to the corresponding wireless device and select one of the default keys.
For 128 bit WEP key, enter the same 26 digits of hexadecimal values.
<Example>
• When the same four WEP keys are entered on the KX-HGW600 and the wireless
devices, the KX-HGW600 can communicate with the wireless devices.
Key 1
Key 2
Key 3
Key 4
•
Key 1
Key 2
Key 3
Key 4
WEP Key (KX-HGW600)
40 (64) bit
A1 A1 A1 A1 A1
B1 B1 B1 B1 B1
12 34 56 78 9A
AB CD EF 01 23
Default Key
Good example
WEP Key (Wireless device)
Default Key
40 (64) bit
A1 A1 A1 A1 A1
B1 B1 B1 B1 B1
12 34 56 78 9A
AB CD EF 01 23
When the different WEP keys are entered on the wireless devices, the KX-HGW600
cannot communicate with the wireless devices.
WEP Key (KX-HGW600)
40 (64) bit
A1 A1 A1 A1 A1
B1 B1 B1 B1 B1
12 34 56 78 9A
AB CD EF 01 23
Default Key
Bad example
WEP Key (Wireless device)
40 (64) bit
44 44 44 44 44
00 00 00 00 00
12 34 56 78 9A
AB CD EF 01 23
Default Key
Note
If the different Default Keys are selected but the same four WEP keys are entered
on the KX-HGW600 and the wireless devices, the KX-HGW600 can communicate
with the wireless devices.
90
Operating Instructions
MAC Address Filtering
MAC Address Filtering window allows you to limit the wireless devices including the
Network Camera and PCs connected to the KX-HGW600. Each network card has MAC
address which is assigned as a unique physical address in the world. Only the wireless
devices that have MAC addresses entered in the MAC Address can communicate.
Registered MAC Address:
01:23:45:ab:cd:ef
MAC Address:
23:56:78:23:56:78
MAC Address:
01:23:45:ab:cd:ef
Not accessible
MAC Address:
56:78:90:56:78:90
Click [MAC Address Filtering] on the Wireless Setup window.
2.
Check Use in the MAC Address Filtering.
[For assistance, please call: 1-800-272-7033]
System
Features
1.
91
Operating Instructions
3.
Click [Add] in the Current Status table.
4.
Enter MAC Address and click [Add].
Separate each two-digit group (0—9, A—F or a—f) by entering a colon ":"
between them.
5.
When you have finished, click [Save]. The settings will be saved.
6.
Click [Restart Now!].
Note
To confirm the MAC address of your Network Camera, please refer to the
Network Camera’s manual.
92
Operating Instructions
4.4
Advanced Features
4.4.1
Address Translation
Address Translation window translates the global IP address on the WAN to the
private IP address that is sent out to the LAN.
1.
Click [Address Translation] on the Setup Page.
2.
Check Use or Do Not Use in the Address Translation.
(The default setting is "Use".)
•
•
When you set Port Forwarding function using a single global IP address on
the WAN (Internet), click [Port Forwarding].
When you set NAT (IP unnumbered) function using multiple global IP
addresses on the WAN (Internet), click [NAT (IP unnumbered)].
3.
When you have finished, click [Save]. The settings will be saved.
4.
Click [Restart Now!].
System
Features
Note
When Auto is displayed in the Current Status table, you cannot change the
settings because the KX-HGW600 has set up Network Camera automatically.
Note
When you change the setting of Address Translation, configure the network
settings of Network Camera and PC connected to the KX-HGW600.
[For assistance, please call: 1-800-272-7033]
93
Operating Instructions
Port Forwarding
Port Forwarding allows you to view the Network Camera screen on the LAN side from
the PC on the WAN (Internet) side. Enter the port number and the IP address of the
corresponding Network Camera in the Forwarding Port No. and Forwarding IP
Address respectively.
Port Forwarding function
vvv.xxx.yyy.zzz:10001
192.168.0.1:10001
vvv.xxx.yyy.zzz:10002
192.168.0.2:10002
WAN (Internet)
Web browser
<Example> To set up Network Cameras manually
To change the priority
When you add two or more entries, Change of priority appears. Port Forwarding is
processed from the lower entry number to the higher entry number. To change the
priority of the entry number, enter the source entry number in the left data field and the
destination entry number in the right data field. Then click [Move] and [Save]. Click
[Restart Now!] on the Setup Page.
94
Operating Instructions
Instructions for the data fields
Entry
Check Enabled or Disabled. When you check Enabled, the
entry works as specified. When you check Disabled, the
entry does not work but will work when you check Enabled
later.
Protocol
Select the protocol(s) to send or receive data to/from the
WAN side. TCP, UDP, TCP&UDP, ICMP or PPTP are
available.
Forwarding Port No.
Set the port number(s) to send or receive data to/from the
WAN side. Do not enter the space.
• When a single port is desired, set the port number.
• When a range of port is desired, enter the range using "-".
For example, to set the port numbers from 2000 to 3000,
enter as "2000-3000". The starting port number must be
lower in value than ending port number.
The port numbers from 60000 to 60016 are only available
for the KX-HGW600.
Forwarding IP
Address
Enter the private IP address of each device connected to the
KX-HGW600. A data from the Internet is forwarded to the IP
address entered in this data field. In this case, set the IP
address of the corresponding Network Camera to this value.
[For assistance, please call: 1-800-272-7033]
System
Features
Note
When Auto is displayed in the Current Status table, you cannot change the
settings because the KX-HGW600 has set up Network Camera automatically.
95
Operating Instructions
NAT (IP unnumbered)
When your ISP assigns multiple global IP addresses to the WAN (Internet) side of the
KX-HGW600, NAT (IP unnumbered) function translates the global IP address to the
private IP address.
NAT (IP unnumbered) consists of Static NAT, Port Forwarding and IP Masquerade in this
manual.
Static NAT
This function translates a single global IP address on the WAN (Internet) to a private IP
address on the LAN statically.
xxx.yyy.zzz.100
192.168.0.1
xxx.yyy.zzz.101
192.168.0.2
Internet
Web browser
<Example>
To translate a single global IP address "xxx.yyy.zzz.100" ("xxx.yyy.zzz.101") to a private
IP address "192.168.0.1" ("192.168.0.2") statically, enter as follows:
Select " " in the Protocol and enter " " in the Forwarding Port No. Then, 0-65535 is
displayed in the Forwarding Port No.
96
Operating Instructions
Port Forwarding
This function connects each Network Camera with a single global IP address and its
port number. This way, you can view the Network Camera screen from the PC on the
WAN (Internet) side.
Port Forwarding function
vvv.xxx.yyy.zzz:10001
192.168.0.1:10001
vvv.xxx.yyy.zzz:10002
192.168.0.2:10002
Internet
Web browser
<Example>
To assign a single global IP address "vvv.xxx.yyy.zzz" to multiple private IP addresses
"192.168.0.1" and "192.168.0.2", enter as follows:
[For assistance, please call: 1-800-272-7033]
System
Features
To change the priority
When you add two or more entries, Change of priority appears. Address Translation is
processed from the lower entry number to the higher entry number. To change the
priority of the entry number, enter the source entry number in the left data filed and the
destination entry number in the right data filed. Then click [Move] and [Save]. Click
[Restart Now!] on the Setup Page.
97
Operating Instructions
IP Masquerade
This function shares a single global IP address with multiple private IP addresses.
This way you can access the WAN (Internet) from multiple PCs on the LAN side using
a single global address.
xxx.yyy.zzz.103
Global IP address
for IP Masquerade function
Address Translation
192.168.0.1
WAN (Internet)
Address Translation
<Example>
98
192.168.0.2
Operating Instructions
Instructions for the data fields
Check Enabled or Disabled. When you check Enabled, the
entry works as specified. When you check Disabled, the
entry does not work but will work when you check Enabled
later.
IP Address (WAN)
Enter the global IP address to send or receive data to/from
the WAN side.
Protocol
Select the protocol(s) to send or receive data to/from the
WAN side. TCP, UDP, TCP&UDP, ICMP, PPTP or
are
available.
Forwarding Port No.
Set the port number(s) to send or receive data to/from the
WAN side. Do not enter the space.
• When a single port is desired, set the port number.
• When a range of port is desired, enter the range using "-".
For example, to set the port numbers from 2000 to 3000,
enter as "2000-3000". The starting port number must be
lower in value than ending port number.
The port numbers from 60000 to 60016 are only available
for the KX-HGW600.
• When you select in the Protocol, be sure to enter " " in
this data field.
IP Address (LAN)
Enter the private IP address of each device connected to the
KX-HGW600. A data from the WAN side is forwarded to the
IP address entered in this data field. In this case, set the IP
address of the corresponding Network Camera to this value.
IP Masquerade
When multiple global IP addresses are assigned by the ISP,
enter one of them as the IP address for IP Masquerade
function. When it is set to blank, the IP address assigned on
the Basic Setup window or the IP address assigned by the
ISP is used.
[For assistance, please call: 1-800-272-7033]
System
Features
Entry
99
Operating Instructions
Notes for NAT (IP unnumbered) Setup
• When each IP address on the WAN is different in the IP Address (WAN), each IP
address on the LAN cannot overlap in the IP Address (LAN).
Do not enter
the same
IP address.
•
Setting " " in the both Protocol and Forwarding Port No. overrides the previous
settings. For example, when the data from a specific port number (10, 20, 30) is sent
to the IP addresses (192.168.0.1-3) and the other is sent to the IP address
(192.168.0.4), the fourth IP addresses (192.168.0.4) is given priority over the IP
address (192.168.0.1-3). That is, the previous settings (192.168.0.1-3) do not work.
These settings
do not work.
Static NAT
function works.
In this case, change the fourth setting as follows so that the other settings work in the
order of entry number.
Select TCP.
100
Operating Instructions
4.4.2
Packet Filtering
Packet Filtering window allows you to control the access to a network by letting the
incoming and outgoing packets pass or not based on the information (Source IP
Address, Destination IP Address, Source Port, Destination Port, Protocol, etc.).
Used properly, Packet Filtering is a tool for improving network security. It is processed
from the lower entry number to the higher entry number. For more information about
default settings or instructions about each entry number, please refer to Page 134.
To add new entries
1.
Click [Packet Filtering] on the Setup Page.
System
Features
[For assistance, please call: 1-800-272-7033]
101
Operating Instructions
2.
Click [Add] in the Current Status table.
3.
Enter the appropriate data fields and click [Add].
Note
Do not enter the space in each data field.
102
4.
When you have finished, click [Save]. The settings will be saved.
5.
Click [Restart Now!].
Operating Instructions
Instructions for the data fields
Set the entry number (1-64). Packet Filtering is processed from
the lower entry number to the higher entry number. A newly
assigned entry number overwrites the previous one.
Type
Select Permit or Do Not Permit. When a packet meets all the
conditions specified, whether to pass (Permit) or not (Do Not
Permit) the packet is carried out.
Direction
Select W L or L W. Specify whether the packet is inbound
from (W L) or outbound to (L W) WAN.
Source IP
Address
Enter the source IP address(es) of Packet Filtering.
• When a single IP address is desired, enter the IP address in the
upper data field.
• When a range of IP address is desired, enter the lower number
of IP address in the upper data field and the higher number of IP
address in the lower data field. For example, to enter the IP
address from "192.168.0.3" to "192.168.0.10", enter
"192.168.0.3" in the upper data field and "192.168.0.10" in the
lower data field.
• " " in the upper data field substitutes all the IP addresses.
Source Port
Set the source port number(s) of Packet Filtering.
• When a single port is desired, enter the port number in the upper
data field.
• When a range of port is desired, enter the lower port number in
the upper data field and the higher port number in the lower data
field.
For example, to set the port numbers from 2000 to 3000, enter
"2000" in the upper data field and "3000" in the lower data field.
• " " in the upper data field substitutes all the port numbers.
Destination IP
Address
Enter the destination IP address(es) of Packet Filtering.
The input rules are the same as those of "Source IP Address".
Destination Port
Set the destination port number(s) of Packet Filtering.
The input rules are the same as those of "Source Port".
The port numbers from 60000 to 60016 are only available for the
KX-HGW600.
Protocol
Select the protocol(s) to send or receive data. TCP, UDP,
TCP&UDP, TCPEST or TCPFIN are available.
Log Output
Store temporarily the record of packet information and specify
whether or not to display the log on the Packet Filtering Log
window. To view the log information, check the check box.
[For assistance, please call: 1-800-272-7033]
System
Features
No.
103
Operating Instructions
To change or delete entries
1.
Click [Packet Filtering] on the Setup Page.
2.
Click the entry number you want to change or delete in the Current Status table.
3.
Change the settings and click [Change]. To delete, click [Delete].
•
To clear the current settings, click [Clear].
Note
Do not enter the space in each data field.
4.
When you have finished, click [Save]. The settings will be saved.
5.
Click [Restart Now!].
To change the priority
Packet Filtering is processed from the lower entry number to the higher entry number.
To change the priority of the entry number, enter the source entry number in the left data
filed and the destination entry number in the right data filed. Then click [Move] and
[Save]. Click [Restart Now!] on the Setup Page.
<Example>
To prevent the outside network from accessing the communications between Windows
NT and Windows 2000 PCs.
Type
Do Not
Permit
Do Not
Permit
Do Not
Permit
Do Not
Permit
Do Not
Permit
Do Not
Permit
Do Not
Permit
Do Not
Permit
104
Direction
L
W
L
W
W
L
W
L
L
W
L
W
W
L
W
L
IP
Address
Port
IP
Address
Port
Protocol
Log
Output
135
TCP&UDP
Y
TCP&UDP
Y
TCP&UDP
Y
TCP&UDP
Y
TCP&UDP
Y
TCP&UDP
Y
TCP&UDP
Y
TCP&UDP
Y
135
135
135
445
445
445
445
Operating Instructions
4.4.3
Optional Setup
Optional Setup window allows you to set the optional settings for the access to the
LAN or WAN (Internet). Change the setup only when necessary. To change the optional
settings, follow the steps below.
Click [Optional Setup] on the Setup Page.
2.
Click the setting window and enter the appropriate data fields.
Please refer to Page 106—Page 109 for instructions about each data field.
System
Features
1.
•
To clear the current settings, click [Clear].
Notes
• Do not enter the space in each data field.
• When you change the settings of Optional Setup, restart all the devices
connected to the KX-HGW600.
[For assistance, please call: 1-800-272-7033]
105
Operating Instructions
3.
When you have finished, click [Save]. The settings will be saved.
4.
Click [Restart Now!].
<Instructions for the data fields>
IP Address (LAN)
IP Address (LAN)
Enter the IP address on the LAN.
(The default setting is "192.168.0.254".)
The IP address must be entered out of the Available Address
Range in the DHCP setting.
Subnet Mask
Enter the Subnet Mask on the LAN.
(The default setting is "255.255.255.0".)
Port No. of WWW
Server
Enter the port number of the web server.
(The default setting is "80".)
DHCP
When you use the DHCP server function, the KX-HGW600 can assign an IP address
automatically to each device on the LAN side.
106
DHCP Server
This function enables the KX-HGW600 to assign an IP address
automatically to each device on the LAN side. (The default
setting is "Use".) To assign the IP address manually to each
device on the LAN side, check Do Not Use. In this case, the
Automatic Setup function does not work.
Available
Address Range
When you use the DHCP server function, enter the range of the
private IP addresses, 32 to 128 addresses. Change them only
when necessary. The last 16 addresses (default setting:
192.168.0.113-192.168.0.128) of 128 addresses are reserved for
Network Camera. Enter the value greater than "192.168.0.32".
Operating Instructions
Static DHCP
When you use the DHCP server function, the KX-HGW600 can assign static IP address
to each device by registering its MAC address.
1.
Click [Add] in the Static DHCP table.
Enabled/Disabled
Check Enabled or Disabled. When you check Enabled, the
KX-HGW600 assigns static IP address to each device which has
a specified MAC address. When you check Disabled, the entry
does not work but will work when you check Enabled later.
IP Address (LAN)
Enter the static IP address of the corresponding Network
Camera and PCs.
MAC Address
Enter the MAC address of the corresponding Network Camera
and PCs. Separate each two-digit group (0-9, A-F or a-f) by
entering a colon ":" between them (e.g., 01:23:45:ab:cd:ef).
[For assistance, please call: 1-800-272-7033]
System
Features
PPPoE
When PPPoE Connection is used to connect to the ISP, you can select how to initiate/
stop the PPPoE Connection. First, select how to connect from the Connection. If your
payment plan with your ISP is not the unlimited Internet access and you are charged
according to your usage, it is recommended that you check Automatic or Manual.
107
Operating Instructions
Connection
• Always
• Automatic
• Manual
Disconnection on
Idle
The PPPoE Connection is online as long as the KX-HGW600 is
turned on. This is the default setting. This allows you to stop the
PPPoE Connection manually on the PPPoE Connection window
(
Page 115). To initiate the PPPoE Connection again, restart
the KX-HGW600.
The PPPoE Connection is online only when data is being sent to
the Internet from each device on the LAN side. This allows you to
initiate/stop the PPPoE Connection on the PPPoE Connection
window. (
Page 115)
The PPPoE Connection is online only when you click [Connect]
on the PPPoE Connection window (
Page 115). To stop the
PPPoE Connection, click [Disconnect] on the PPPoE
Connection window.
If Enabled is checked, the KX-HGW600 detects when the
PPPoE Connection is idle and will automatically disconnect it
when the length of idle time exceeds the user-specified limit.
When you use this function, check Enabled and specify the time
(1-99 minute). When you check Always, the timer does not work.
Note
When you access the Camera Portal page from the WAN side, PPPoE Connection
cannot be disconnected.
DNS Relay
DNS Relay function frees you from setting up the DNS server address in each device
on the LAN side, even though it is set up with static IP address. This function distributes
the DNS server address to the Network Camera and the PC on the LAN side.
Note
When the DNS server is connected to the LAN side, do not use this function.
108
Use
The KX-HGW600 communicates with the Network Camera and
PCs on the LAN side as a substitute for the DNS server.
(The default setting is "Use".) When static IP address is assigned
to each device on the LAN side, enter the IP address of the
KX-HGW600 (192.168.0.254) in the network or TCP/IP
properties window of each device.
Do Not Use
This function does not work. When static IP address is assigned
to each device on the LAN side, enter the IP address of the
specified DNS server in the network.
Operating Instructions
MTU size
MTU (Maximum Transmission Unit) specifies the maximum size of a packet that can be
transferred in one frame over a network. Any messages larger than the MTU are divided
into smaller packets before being sent, which slows down transmission speed.
Local IP Network (e.g., ADSL)
MTU=1454 Bytes
1500 Bytes
1454 Bytes
86 Bytes
1454 Bytes
86 Bytes
It takes time to divide the
data into smaller packets.
Normally, the KX-HGW600 optimizes the MTU size automatically. Change the MTU size
only when necessary.
Note
Depending on the MTU setting, the communication speed may be extremely slow.
Dynamic Routing
The KX-HGW600 can automatically adjust to physical changes in the network’s layout.
You can specify whether or not to send the RIP information from WAN (LAN) side to LAN
(WAN) side.
When the RIP information is sent to the WAN (Internet) side, the
network information on the LAN may be seen by the
unauthorized users. For security, check Do Not Send.
LAN
Normally check Send. When the KX-HGW600 exists on the LAN
with other routers and they are sending the RIP information,
check Do Not Send. When the KX-HGW600 exists with no other
routers and hosts your network's connection to the Internet, all
information is sent to the Internet through the KX-HGW600.
[For assistance, please call: 1-800-272-7033]
System
Features
WAN
109
Operating Instructions
4.5
System Commands
4.5.1
Change Password
Change Password window allows you to change the common password to access
from the Camera Portal page to the Setup Page or Recording/Playback page.
For security, specify a unique password for the Setup Page and avoid "KX-HGW"
(default setting). It will prevent any unauthorized user from changing any settings from
the WAN (Internet) side.
1.
Click [Change Password] on the Setup Page.
2.
Enter a new user name in the User Name (up to 15 alphanumeric characters).
3.
Enter a new password in the Password (up to 15 alphanumeric characters) and
retype the new password in the Retype Password for confirmation.
4.
When you have finished, click [Save].
• If completed, the dialog box
appears.
• If not completed, the dialog box
appears.
• Your new password is different from
the retyped one. Try retyping the
new password again.
Notes
• Do not copy and paste the password when entering retyping the new
password in the Retype Password.
• The user name and passwords are case-sensitive.
110
Operating Instructions
5.
When the authentication window appears, enter the new user name and
password, then click [OK].
Note
If you forget the user name and the password after changing them, initialize the
KX-HGW600 to reset them to the default setting (
Page 124).
System
Features
[For assistance, please call: 1-800-272-7033]
111
Operating Instructions
4.5.2
Update Firmware
Update Firmware window allows you to install new firmware. To update the latest
firmware, download from the Panasonic web site (http://panasonic.co.jp/pcc/en/).
For more information, please follow the instructions of the Panasonic web site.
112
1.
Click [Update Firmware] on the Setup Page.
2.
Click [Browse...] to select the firmware.
The Choose file dialog box appears.
3.
Select the desired firmware file from the file list and click [Open].
The selected file name appears in the File name.
Operating Instructions
4.
Click [Upgrade]. The firmware is updated.
• If completed, the dialog box
appears.
5.
• If not completed, an error message
appears. For more information,
please refer to "Error Messages"
below.
Click [Restart Now!].
Notes
• After updating, initialize the KX-HGW600 by pushing the FACTORY
DEFAULT RESET button (
Page 124) if required. For more information,
please refer to the Panasonic web site.
•
When you use the DHCP server function (
devices on the LAN side.
Page 106), restart all the
Error Messages
Error Messages
Cause and Remedy
Your selected firmware file is damaged. If the firmware file
was downloaded from the Panasonic web site, download it
again.
Selected file is invalid
Update it again.
Your selected firmware file is not for the KX-HGW600.
Reselect the proper file.
OR
Make sure your hardware version matches the firmware file
by reading the readme file that comes with the firmware file
(
Page 118). If not, download the latest firmware from the
Panasonic web site.
Not enough memory
The KX-HGW600’s internal memory has been depleted.
Restart the KX-HGW600 and update it again.
[For assistance, please call: 1-800-272-7033]
System
Features
File size is invalid
CRC error occurred
113
Operating Instructions
4.5.3
Restart
Restart window allows you to restart the KX-HGW600. All the settings are preserved.
1.
Click [Restart] on the Setup Page.
2.
Click [Restart Now!].
The KX-HGW600 restarts.
Note
When you use the DHCP server function (
on the LAN side.
4.5.4
Page 106), restart all the devices
Factory Default Reset
Factory Default Reset window allows you to initialize all the settings of the
KX-HGW600. All the settings return to their default settings (
Page 134).
1.
Click [Factory Default Reset] on the Setup Page.
2.
Click [Factory Default Reset Now!].
All the settings are initialized to the preset default settings.
Note
When you use the DHCP server function (
on the LAN side.
114
Page 106), restart all the devices
Operating Instructions
4.5.5
PPPoE Connection
PPPoE Connection window allows you to manually initiate/stop your PPPoE
connection to the ISP.
To initiate the PPPoE Connection
1.
Click [PPPoE Connection] on the Setup Page.
2.
To initiate the PPPoE Connection, click [Connect].
To stop the PPPoE Connection
Click [PPPoE Connection] on the Setup Page.
2.
To stop the PPPoE Connection, click [Disconnect].
System
Features
1.
Notes
• This function can be used regardless of the types of PPPoE Connection
(Always, Automatic, Manual).
• You cannot disconnect the PPPoE Connection from the WAN side.
[For assistance, please call: 1-800-272-7033]
115
Operating Instructions
Keep Alive Option
The KX-HGW600 has a Keep Alive Option function. When the server of your ISP
disconnects for some reason, this function keeps your PPPoE Connection alive
automatically. The main features are as follows.
• This function is only available when you check Always on the PPPoE
Connection window.
• It tries to recover the connection by sending a few data packets in this
sequence:
1) After 1 minute, 3 minutes, 6 minutes.
2) Thereafter, once every ten minutes.
116
Operating Instructions
4.5.6
Ping
Ping window allows you to confirm if each device on the WAN (Internet) or LAN side is
successfully linked to your KX-HGW600 on the TCP/IP network. When the device is
connected correctly and the power to the device is on, a "Success!" message appears
on the display.
1.
Click [Ping] on the Setup Page.
2.
Enter the IP address of the device (e.g., 192.168.0.1) you want to ping.
•
3.
To clear the IP Address, click [Clear].
Click [Ping].
• If completed, the dialog box
appears.
• If not completed, the dialog box
appears.
• The IP address might be invalid or
some other reasons might be
considered.
System
Features
[For assistance, please call: 1-800-272-7033]
117
Operating Instructions
4.6
Information
4.6.1
Status
Status window allows you to check the current IP address, the hardware and software
version information. This information may be helpful if you need to contact our customer
call center for assistance with the KX-HGW600.
1.
4.6.2
Click [Status] on the Setup Page.
Usage Data
Usage Data window allows you to check the KX-HGW600 statistics.
This information may be helpful if you need to contact our customer call center for
assistance with the KX-HGW600.
1.
118
Click [Usage Data] on the Setup Page.
Operating Instructions
4.6.3
Packet Filtering Log
Packet Filtering Log window allows you to check up to 4000 latest information
consisting of entry number, type, direction, the source or destination port number and
so on. If you enable logging on the Packet Filtering window, the KX-HGW600 will keep
a record of the packet information.
1.
Click [Packet Filtering Log] on the Setup Page.
2.
Click [Reload] to view the latest information.
•
To delete the recorded log, click [Delete Log].
Note
When you restart the KX-HGW600, the information of Packet Filtering Log is
deleted.
System
Features
[For assistance, please call: 1-800-272-7033]
119
Operating Instructions
4.6.4
User Registration
User Registration window allows you to jump to the Panasonic web site for
registration. To help you register, the KX-HGW600 collects and displays the hardware
and software information of your KX-HGW600. You do not have to register the
information of a particular item if you do not want to.
1.
Click [User Registration] on the Setup Page.
•
•
2.
120
If you do not want to register the information of an item, select Do not send
from the drop-down menu.
To clear the current settings, click [Clear].
Click [Submit] to register your KX-HGW600.
You will connect to the Panasonic web site. For more information, please follow
the instructions of the Panasonic web site.
Operating Instructions
4.6.5
Support
Support window allows you to jump to the Panasonic web site and to transmit the KXHGW600’s hardware and software information to the support team for assistance. You
do not have to register the information of a particular item if you do not want to.
1.
Click [Support] on the Setup Page.
•
•
If you do not want to register the information of an item, select Do not send
from the drop-down menu.
To clear the current settings, click [Clear].
2.
Click [Submit] to register your KX-HGW600.
You will connect to the Panasonic web site. For more information, please follow
the instructions of the Panasonic web site.
[For assistance, please call: 1-800-272-7033]
System
Features
Note
It is recommended that you register all the information for your future assistance
with the KX-HGW600 from our customer call center.
121
Operating Instructions
4.6.6
Help
Help window provides you with instructions for each function of the Setup Page.
1.
Click [Help] on the Setup Page.
2.
Select the text you want to explore.
Note
You can also link to Help window by clicking each text on the Setup Page.
122
Operating Instructions
Section 5
Technical Guides
Technical
Guides
[For assistance, please call: 1-800-272-7033]
123
Operating Instructions
5.1
Reset procedure—default settings
The KX-HGW600 has two buttons on the rear side of the unit. These two buttons are
used to initialize or restart the KX-HGW600.
Push the button with a pointed object.
RESTART
button
FACTORY DEFAULT
RESET button
To initialize the KX-HGW600
When you forget the KX-HGW600 password (
Page 110) or when you need to clear
all the settings of the KX-HGW600, push and hold the FACTORY DEFAULT RESET
button for a few seconds.
The settings are cleared and initialized to the default settings (
Page 134).
To restart the KX-HGW600
When the POWER indicator on the KX-HGW600 lights red (
Page 13), push the
RESTART button. The KX-HGW600 restarts with all the settings preserved.
Note
When you use the DHCP server function (
LAN side.
124
Page 106), restart all the devices on the
Operating Instructions
5.2
Wall mounting
The KX-HGW600 can be mounted on a wall.
1.
Install the two-paired screws and washers (included accessories) into the wall
using the wall template.
2.
Mount the unit on the screws, then slide it down.
Wall template
18.6
cm
(7.3
")
18.6 cm
(7.3")
Technical
Guides
[For assistance, please call: 1-800-272-7033]
125
Operating Instructions
5.3
Proxy Server Setting
Some ISP’s WWW sites are connected to the web browser via a proxy server.
The Setup Page cannot be connected to the web browser via the proxy server.
In this case, change the web browser setting as follows.
126
1.
Start up the Internet Explorer. (The window is for Internet Explorer 6.)
2.
Click [Tools]
[Internet Options...]
[Connections tab].
Operating Instructions
3.
Click [LAN Settings...].
Confirm the Use a proxy server for your LAN check box.
Confirm if
the check box
is not checked.
•
•
When checked, clear the check box, and click [OK].
When not checked, click [Cancel]. Your proxy server settings are causing
no problems.
Note
When you connect the KX-HGW600 to the LAN (Intranet), please ask your
network administrator and change your setting.
Technical
Guides
[For assistance, please call: 1-800-272-7033]
127
Operating Instructions
5.4
Security on the Wireless Network
In a wireless network, data security is maintained using the following three functions.
According to your security needs, use any combination of these security options and
strengthen your security.
128
SSID
(
Page 83)
SSID (Service Set IDentifier) is a wireless network name.
SSID setting must be same among the wireless devices.
For security, specify a unique SSID that others
cannot guess for a wireless network. Avoid an obvious
SSID (your name, birthday, etc.), since the communication
may be interfered with the neighbor wireless network.
Advantage:
It is easy to set the SSID into each wireless device.
Disadvantage:
If an unauthorized user steals the SSID, he may break into
wireless networks.
Encryption
(
Page 86)
This setup allows you to encrypt the data that is transmitted
over your wireless network. By setting a WEP key in the
KX-HGW600, you can prevent wireless network data from
being decrypted externally. To read an encrypted file, the
same WEP key must be set into each wireless device. There
are two types of WEP key, 40(64) bit and 128 bit versions.
Advantage:
The higher the bit number, the more secure the encryption.
Disadvantage:
The higher the bit number, the slower the communication
speed.
MAC Address
Filtering
(
Page 91)
If the MAC address on each wireless network card has not
been registered on the MAC Address Filtering window, the
wireless devices cannot link to the KXHGW600.
Advantage:
Even if SSID or WEP key is stolen by an unauthorized
user, the wireless devices with unregistered MAC address
cannot communicate with the KX-HGW600.
Disadvantage:
The greater the scale of wireless network is, the more
vexatious the administration of MAC addresses may be.
Operating Instructions
5.5
TCP/IP Properties Setup
To access the Camera Portal page using a web browser, you must set the TCP/IP
network protocol in each PC and enable the DHCP server function. Follow the steps
below and set up the PC.
For Windows 95, 98 and Me
1.
Click [Start]
[Settings]
[Control Panel]
[Network]
Select [TCP/IP] associated with your network card
[Properties]
[Obtain an IP address automatically]
[DNS Configuration tab]
[Disable DNS]
[OK].
2.
Click [OK]
3.
Click [Yes]
Restart the PC.
Your PC will be able to obtain an IP address from the KX-HGW600.
The System Settings Change dialog box appears.
For Windows 2000
1.
Click [Start]
[Settings]
[Control Panel]
[Network and Dial-up
Connections]
[Local Area Connection Icon] in use
[Properties]
Select [Internet Protocol (TCP/IP)]
[Properties]
[Obtain an IP address
automatically]
[Obtain DNS server address automatically].
2.
Click [OK] several times if required.
For Windows XP
Click [Start]
[Settings]
[Control Panel]
[Network and Internet
Connections]
[Network Connections]
[Local Area Connection icon]
in use
[Properties]
Select [Internet Protocol (TCP/IP)]
[Properties]
[Obtain an IP address automatically]
[Obtain DNS server address
automatically].
2.
Click [OK] several times if required.
Note
Log on with the administrator ID when using Windows 2000 and Windows XP to
access the TCP/IP Properties window.
[For assistance, please call: 1-800-272-7033]
Technical
Guides
1.
129
Operating Instructions
5.6
Confirmation of private IP address
Private IP address is the network ID which is not used on the Internet. It is classified into
Class A, Class B and Class C shown in the following table. Please set the IP address in
the range of the number specified in the class meeting to your local network scale.
Class
Private IP address
(It can be set freely within the range in your group.)
Subnet Mask
Class A
255.
0.
0.
0
10.
0.
0.
1 — 10. 255. 255. 254
Class B
255. 255.
0.
0 172.
16.
0.
1 — 172.
Class C
255. 255. 255.
0 192. 168.
0.
1 — 192. 168. 255. 254
31. 255. 254
Confirming IP addresses of the PC on the network using the MS-DOS® Prompt
(Command Prompt)
130
1.
Click [Start]
[Program]
[MS-DOS Prompt]
MS-DOS Prompt window
opens (Windows 98).
These steps are slightly different depending on the OS.
2.
Enter ipconfig /all
Push [Enter].
Subnet Mask and IP addresses of the PC,
Default Gateway and DNS Servers appear on the window.
Operating Instructions
5.7
PPPoE Connection (IP unnumbered)
When PPPoE Connection (IP unnumbered) using multiple global IP addresses is used
to connect to the Internet , the KX-HGW600 assigns each private IP address to the
Network Camera and PC on the LAN side. NAT (IP unnumbered) function translates the
global IP address to the private IP address.
To translate the global IP addresses "xxx.yyy.zzz.100/29" (xxx.yyy.zzz.100xxx.yyy.zzz.107) to the private IP address:
Internet
xxx.yyy.zzz.101
192.168.0.254
IP address (LAN)
Web server
xxx.yyy.zzz.102
192.168.0.41
xxx.yyy.zzz.103
192.168.0.42
xxx.yyy.zzz.104
192.168.0.43
xxx.yyy.zzz.106
Global IP address for
IP Masquerade function
PPPoE Connection (IP unnumbered)
None
IP Address (LAN)
192.168.0.254
IP Address
(KX-HGW600)
xxx.yyy.zzz.101
Network Address
192.168.0.100
Network Camera or
PC
xxx.yyy.zzz.102
xxx.yyy.zzz.103
xxx.yyy.zzz.104
xxx.yyy.zzz.106
Broadcast Address
xxx.yyy.zzz.107
Technical
Guides
IP Address (WAN)
192.168.0.41
192.168.0.42
192.168.0.43
Use IP Masquerade function to connect
the Network Camera to the KX-HGW600
[For assistance, please call: 1-800-272-7033]
131
Operating Instructions
Setting items
Basic Setup
IP address of
KX-HGW600
Address Translation
NAT (IP unnumbered)
Optional Setup
IP Address (LAN)
DHCP
Description
xxx.yyy.zzz.101
Use
Translate the global IP address to the private IP address
according to the network condition.
192.168.0.1
When you build a web server on the LAN side, set the IP
address of the corresponding server manually or check Use
check box of the DHCP Server and then enter the static IP
address in the Static DHCP setting.
<Example> Address Translation
132
NAT (IP unnumbered)
Operating Instructions
Section 6
Specification and Troubleshooting
Specification and
Troubleshooting
[For assistance, please call: 1-800-272-7033]
133
Operating Instructions
6.1
Default setting list
Authentication window (Password for Setup Page and Recording/Playback page)
User Name
Password
None
KX-HGW
Basic setup
Internet Configuration
DHCP Connection
Other setting items
[Blank]
Camera Setup
Camera Entry
Automatic Setup
Screen Assignment
Screen Format
Access Control
Use
Camera Name and Still Image
(refreshing)
Restricted Access
Wireless Setup
Basic
SSID
Blanked SSID connection
Channel
HGW600
Permit
1
Encryption
Disabled
MAC Address Filtering
Do Not Use
Address Translation
134
Enabled/Disabled
Use
Port Forwarding
[Blank]
NAT (IP unnumbered)
[Blank]
Operating Instructions
Packet Filtering
Source
No.
Type
Destination
Direction
IP Address
Port
IP Address
Port
KX-HGW600
80
Protocol
Log
Output
TCP
Y
1
Permit
W
L
53
Permit
W
L
10.0.0.0 10.255.255.255
TCP&UDP
Y
54
Permit
W
L
172.16.0.0 172.31.255.255
TCP&UDP
Y
55
Permit
W
L
192.168.0.0 192.168.255.255
TCP&UDP
Y
56
Permit
L
W
10.0.0.0 10.255.255.255
TCP&UDP
Y
57
Permit
L
W
172.16.0.0 172.31.255.255
TCP&UDP
Y
58
Permit
L
W
192.168.0.0 192.168.255.255
TCP&UDP
Y
59
Permit
W
L
KX-HGW600
TCPEST
Y
60
Permit
W
L
TCPEST
Y
61
Permit
W
L
TCP&UDP
Y
62
Permit
W
L
TCP&UDP
Y
63
Permit
L
W
TCP&UDP
Y
64
Permit
L
W
TCP&UDP
Y
No.
137
139
137
139
137
139
137
139
Description
Prohibit the access from the WAN side to the Camera Portal page on
the KX-HGW600.*
53-55
Drops the invalid packet from the WAN side. (When the packet from the
WAN side has a source private IP address)
56-58
Prevents the invalid access to the WAN side. (When the packet from the
LAN side has a destination private IP address)
[For assistance, please call: 1-800-272-7033]
Specification and
Troubleshooting
1
135
Operating Instructions
59
Prevents the invalid access from the WAN side to the KX-HGW600.
(When TCP packet from the WAN side cannot communicate with the
KX-HGW600)
60
Prevents the invalid access from the WAN side to the LAN side.
(When TCP packet from the WAN side cannot communicate with the
device on the LAN side)
61-64
Prevents the intrusion and leak of NBT (NetBIOS over TCP/IP) packet.
* You cannot change, delete and move the entry number 1 because it is used on
the Access Control Window.
Optional Setup
IP Address (LAN)
IP Address (LAN)
Subnet Mask
Port No. of WWW server
192.168.0.254
255.255.255.0
80
DHCP
DHCP Server
Available Address Range
Static DHCP
Use
192.168.0.1-192.168.0.128
Disabled
PPPoE
Connection
Disconnection on Idle
Always
Enabled (30 min.)
DNS Relay
Use
Dynamic Routing
WAN
LAN
Do Not Send
Send
Recording/Playback
136
Recording Setup
Image Resolution
Image Quality
Frame rate
320x240
Standard
Motion Image
Timer Recording Setup
Disable
Operating Instructions
6.2
Recording Duration Information
For the Frame rate setup (
Page 58), please refer to the table below.
Recording Duration of Motion Images (5 frames/second, Image Quality: Standard)
Image Resolution
Card Type
Approx. time
640 X 480
26KB/frame
Approx. time
320 X 240
13KB/frame
Approx. time
160 X 120
4KB/frame
512MB
67 min
134 min
436 min
256MB
33 min
67 min
218 min
128MB
16 min
33 min
109 min
64MB
8 min
16 min
54 min
32MB
4 min
8 min
27 min
16MB
2 min
4 min
13 min
Recording Duration of Still Images
Image Resolution
Frame Rate
6 frames/
minute
(1 frame/
10 seconds)
640 X 480
26KB/frame
320 X 240
13KB/frame
160 X 120
4KB/frame
512MB
3360 min
6720 min
21850 min
256MB
1680 min
3360 min
10920 min
128MB
840 min
1680 min
5460 min
64MB
420 min
840 min
2730 min
32MB
210 min
420 min
1370 min
16MB
110 min
210 min
680 min
512MB
840 days
1680 days
5460 days
256MB
420 days
840 days
2730 days
128MB
210 days
420 days
1370 days
64MB
110 days
210 days
680 days
32MB
50 days
110 days
340 days
16MB
30 days
50 days
170 days
[For assistance, please call: 1-800-272-7033]
Specification and
Troubleshooting
1 frames/
hour
Card Type
137
Operating Instructions
6.3
Specification
KX-HGW600 Specification
138
Item
Description
Ethernet Interface
(WAN)
Port: 10Base-T Ethernet RJ-45 connector x 1
Protocol: IEEE 802.3 (10Base-T)
Speed: 10 Mbps
Data communications mode: Half duplex/Full duplex (automatic
identification)
Ethernet Interface
(LAN)
Ports: 10Base-T/100Base-TX Ethernet RJ-45 connector x 4
Protocol: IEEE 802.3 (10Base-T), IEEE 802.3u (100Base-TX)
Speed: 10/100 Mbps (automatic negotiation)
Data communications mode: Half duplex/Full duplex (automatic
identification)
MDI/MDI-X: automatic detection
Wireless LAN
Interface
Data communications mode: DS-SS, Half duplex
Protocol: IEEE 802.11b
Speed: 11/5.5/2/1 Mbps
Frequency: 2412-2462 MHz (Center Frequency)
Channel: 11channels
Security: 40(64)/128 bit (WEP)
Communications distance (depending on ambient conditions):
The following values provide an indication of the communication
with the KX-HCM270.
120 m (400 feet) indoors, 600 m (2000 feet) outdoors at 1 Mbps
LED Display
POWER, WAN, LAN 1—4, WIRELESS
Button
FACTORY DEFAULT RESET, RESTART
Environmental
Operation temperature: +5° C to +40° C (+41° F to +104° F)
Humidity: 45% to 85% (No Condensation)
Dimension (HWD)
42 mm (1.65″ ) × 260 mm (10.2″ ) × 150 mm (5.9″ )
(Folding the antenna)
Weight
515
Power
AC adaptor: Input 120 V AC, 60 Hz
Output 12 V DC, 1A
Consumption: 8W (Max.)
(1.1 lb.)
Operating Instructions
Other Specifications
Item
Description
Router
Protocol: PPPoE/DHCP/Static/PPPoE (IP unnumbered)
PPP Authentication: Automatic
PPPoE Connection: Manual/Automatic/Always
RIP: RIPv1
DHCP Server: Up to 128 clients
DNS Relay
Packet Filtering: Up to 64 entries
Address Translation: IP Masquerade, Port Forwarding, Static
NAT
Wireless Network
Security: Encryption (WEP 40(64)/128 bit)/SSID/MAC Address
Registration
Simultaneous
number of access
Camera Portal page: Multiple users*
Recording/Playback page: Single user
Access Control
User Name/Password
Recording/
Playback*
Image Resolution: 160 x 120, 320 x 240, 640 x 480
Image Quality: Favor motion, Standard, Favor clarity
Frame rate: Motion Image, Still Image (60 frames per minute
[1 frame per second] — 1 frame per hour)
Others
• Web browser configuration
• Update Firmware feature
* These settings change with the condition of a network.
Specification and
Troubleshooting
[For assistance, please call: 1-800-272-7033]
139
Operating Instructions
6.4
Troubleshooting
About KX-HGW600 Connection
Problem
Cause and Remedy
The POWER indicator lights
red.
• The KX-HGW600 hardware is in a bad status. Push
the RESTART button (
Page 124) or contact our
customer call center.
The CATV/xDSL/optical cable
modem network does not
work and the WAN indicator
does not light.
• Make sure the connection between the KX-HGW600
and the modem has been successfully made.
• Make sure the KX-HGW600 and the modem have
been turned on.
The Ethernet network does
not work and the LAN 1—4
indicators do not light.
• Make sure the connection between the PC and the
KX-HGW600 have been successfully made.
• Make sure the KX-HGW600 is turned on first, then
the PC.
• Install a network card and software properly on the
PC.
About WWW Site
Problem
A WWW site does not
appear.
140
Cause and Remedy
• Make sure the address of the WWW site has been
correctly entered in the address field of the web
browser.
• Make sure the KX-HGW600 is connected properly
to the modem or PC.
• Confirm the information on your Internet
configuration provided by your ISP. If you are
required to enter some network parameters, refer to
"Setting up Internet Configuration" on Page 25 and
set the network parameters to the KX-HGW600.
• Check the Status window (
Page 118) on the
Setup Page. From the Status window, make sure
the KX-HGW600 is assigned an IP address from the
ISP. If it isn’t, refer to "Setting up Internet
Configuration" on Page 25 and set the network
parameters to the KX-HGW600.
• Check the proxy server use (
Page 126).
• If you turn off the KX-HGW600 while accessing the
Internet with PPPoE Connection and then trying to
access again, it may take for about 5 to 20 minutes.
Wait for a second.
• If the switch of the modem is set to 100 Mbps, the
communication between the modem and the
KX-HGW600 (WAN jack) may not be made properly.
Change the switch of the modem to 10 Mbps.
Operating Instructions
About Setup Page
Cause and Remedy
The Camera Portal page and
Setup Page do not appear.
• Make sure the LAN 1—4 indicators and WIRELESS
indicator light green. Make sure the indicators on
the Ethernet card and wireless card is on. If any
indicator is off, check the Ethernet cable on the
LAN.
• The PC on the LAN side may not be assigned an IP
address by the KX-HGW600. Make sure Obtain an
IP address automatically is checked on the PC
and restart.
• When you change the IP address(:Port No.) of the
KX-HGW600 (
Page 106), enter the new IP
address(:Port No.) in the address field of the web
browser.
(When port no. is 80 [default setting], you do not
need to enter port no.)
• When you use the proxy server setting, setup of
your web browser may be needed to access the
Setup Page. For more information, please refer to
Page 126 and check your setting.
• JavaScript is used on the Setup Page. If JavaScript
is invalid on the setup of the web browser, access
the Setup Page after enabling JavaScript.
Click [Tools menu]
[Internet Options]
[Security tab]
[Custom Level]
check
[Enable] in "Active Scripting" of JavaScript.
The Setup Page does not
appear after entering a
password.
• Ask your network administrator for the user name
and password.
The wireless devices cannot
communicate with the
KX-HGW600.
• Make sure a PC in a wireless network is set as
follows:
Wireless mode: Infrastructure
SSID: HGW600
Encryption: None
• The wireless devices or the KX-HGW600 may be
out of radio waves. Or there may be an obstacle
such as the wall of concrete. Locate the wireless
devices near this unit.
• Make sure Permit is checked in the Blanked SSID
connection on the Wireless Setup window.
[For assistance, please call: 1-800-272-7033]
Specification and
Troubleshooting
Problem
141
Operating Instructions
About Network Camera Setup
142
Problem
Cause and Remedy
The Automatic Setup function
does not work.
• Make sure the connection between the device and
the KX-HGW600 have been successfully made.
• The Automatic Setup function is only available for
20 minutes after the Network Camera is turned on.
Restart the Network Camera.
• Make sure Enable is checked on the Network
window of Network Camera ([Network]
1.
Network Configuration from the Setup
Program).
• If you connect the KX-HGW600 to the wireless
devices, make sure the wireless devices are not
connected to the other wireless routers. In this case,
turn off the other routers and restart the Network
Camera. Then, set the same SSID to the
KX-HGW600 and the Network Camera.
• The IP addresses "192.168.0.113 - 192.168.0.128"
are used for the Automatic Setup function. If the
other devices use the corresponding IP addresses,
change the other IP addresses.
The authentication window
appears when you access the
Camera Portal page.
• Administrator Only is checked on the Access
Control window. Enter the registered user name and
password.
• If the authentication of the Network Camera is set
Administrator and General User on the Security:
Administrator window, please change the setting to
Administrator Only.
The automatically set up
Network Camera is removed
from the Camera Portal page.
• If you check Do Not Use on the Setup Page of the
KX-HGW600 ([Optional Setup]
DHCP), set up
the Network Camera manually.
You cannot set up the
Network Camera manually.
• The IP addresses "192.168.0.113 - 192.168.0.128"
and the port numbers "60001 - 60016" are used for
the Automatic Setup function. If you use the
corresponding IP addresses or port numbers,
change to the other IP addresses or port numbers.
Operating Instructions
About Network Camera Setup
Problem
Cause and Remedy
You cannot view the manually
registered Network Camera.
• To set up your Network Camera manually, please
set up the Screen Assignment ( Page 77) window
and Port Forwarding (
Page 94)/NAT (IP
unnumbered) (
Page 96) window for the IP
address of the Network Camera.
• If you restart the manually registered Network
Camera, the setting may be changed by the
Automatic Setup function. Check Do Not Use on
the Setup Page of the KX-HGW600 ([Optional
Setup]
DHCP) or clear Enable check box on the
Network window of Network Camera
([Network]
1. Network Configuration from the
Setup Program).
You cannot access the
Camera Portal page and
Setup Page from the WAN
side.
• The network traffic may not be smooth. Wait for a
while and try again.
• Make sure the WAN indicator lights green. If it is off,
check the connections on the WAN.
• When you use the proxy server setting, setup of
your web browser may be needed to access the
Setup Page. For more information, please refer to
Page 126 and check your setting.
• JavaScript is used on the Setup Page. If JavaScript
is invalid on the setup of the web browser, access
the Setup Page after enabling JavaScript.
Click [Tools menu]
[Internet Options]
[Security tab]
[Custom Level]
check
[Enable] in “Active Scripting” of JavaScript.
• If you check Restricted Access on the Setup Page
of the KX-HGW600 ([Camera Setup]
[Access
Control] window), check None or Administrator
Only.
• Packet Filtering function may prevent you from
accessing the Camera Portal page. Enter the
appropriate settings checking Packet Filtering Log
information.
Specification and
Troubleshooting
[For assistance, please call: 1-800-272-7033]
143
Operating Instructions
About Recording/Playback function
Problem
144
Cause and Remedy
You cannot record the
Network Camera screen.
• Make sure the connection between the Network
Camera and the KX-HGW600 have been
successfully made.
• Make sure the SD memory card has been inserted
firmly into the SD memory card slot.
• Administrator Only is checked on the Security:
Administrator window of Network Camera
([Security: Administrator]
1. Authentication
Enable). In this case, enter the ID (user name) and
password of the Network Camera on the Camera
Setup window. Please refer to Page 73 for the ID
(user name) and password setting.
• Your SD memory card is full. Delete the recorded
files or replace it with another SD memory card.
• Your SD memory card exceeds the maximum
number of files (150 files) available for one month
(Day 1st to 31st). Delete the recorded files or
replace it with another SD memory card.
• Your SD memory card is write-protected. Take the
write-protect away.
• The Network Camera is being recorded. Stop
recording it and try again.
• The Network Camera is reserved for the timer
recording. Disable the timer recording settings.
You cannot set up timer
recording.
• Do not overlap the timer settings between Timer 1
and Timer 2.
You cannot record with the
specified Frame rate.
• Frame rate changes with the network congestion.
Set up the lower Frame rate and try again.
You cannot play back the
recorded image.
• Make sure the SD memory card has been inserted
firmly into the SD memory card slot.
• The Network Camera is being recorded or reserved
for the timer recording. Stop recording or disable the
timer recording settings and try again.
The time stamp of recorded
files is wrong.
• The time stamp of recorded files synchronizes the
Network Camera internal clock. Adjust the date and
time setting of the Network Camera.
For more information, please refer to the Network
Camera’s manual.
You cannot delete the
recorded files or format your
SD memory card.
• Your SD memory card is write-protected. Take the
write-protect away.
• The Network Camera is being recorded or reserved
for the timer recording. Stop recording or disable the
timer recording settings and try again.
Operating Instructions
About Other Troubles
Cause and Remedy
"The system has detected a
conflict for IP address with
the system having hardware
address
XX:XX:XX:XX:XX:XX" or
"Another device on your TCP/
IP Internet, which has the
physical address
XX:XX:XX:XX:XX:XX, is
currently using the same IP
address
(XXX.XXX.XXX.XXX). Your
TCP/IP network interface has
been shut down". is displayed
in the dialog box.
• Turn off all the devices, and next turn on the
KX-HGW600, then PC.
• Make sure Obtain an IP address automatically is
checked on the PCs. Use the DHCP server
function.
• Make sure the address of the DHCP Available
Address Range (
Page 106) does not overlap
with those of other devices.
• Make sure the IP address on the WAN does not
overlap with those of other devices on the LAN
(Intranet).
The Basic Setup window
does not appear after clicking
[Restart] on the Setup Page.
• Restart the PC and access the Setup Page again.
• Click [Refresh] on the web browser.
You forget the password to
access the Setup Page.
• Initialize the KX-HGW600 ( Page 124) by pushing
the FACTORY DEFAULT RESET button.
All the settings return to their default settings. Then,
reconfigure the KX-HGW600.
LAN (Intranet) does not work
correctly.
• The Ethernet cable on the LAN (Intranet) is
connected to the one of the LAN 1—4 jacks.
Connect the Ethernet cable to the WAN jack of the
KX-HGW600 and restart the PC.
• If the security software is installed on the PC, the
connection between the PC and the LAN (Intranet)
may not be successfully made. Assign the static IP
address to the PC using the Static DHCP function.
The KX-HGW600 establishes
PPPoE Connection.
• The PC may request the PPPoE Connection using
the network services. Please disable the network
sharing protocols or services such as "Client for
Microsoft Networks" or "File and printer sharing for
Microsoft Networks".
If you cannot solve your
problem
• Call our customer call center at 1-800-272-7033.
• After the limited warranty, call our Continued
Services Technical Support Line at
1-900-555-PANA (1-900-555-7262).
[For assistance, please call: 1-800-272-7033]
Specification and
Troubleshooting
Problem
145
Operating Instructions
6.5
FCC and Other Information
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This unit operates at frequencies that may cause interference to nearby TVs and VCRs.
To minimize or prevent such interference, the base of this unit should not be placed near
or on top of a TV or VCR. If interference is experienced, move this unit further away from
the TV or VCR. This will often reduce or eliminate interference.
Operating near 2.4 GHz electrical appliances may cause interference. Move away from
the electrical appliances.
•
•
•
146
Environment — do not place the unit in a room where the temperature is less than
+5° C (+41° F) or greater than +40° C (104° F). Allow 10 cm (4″ ) clearance around
the unit for proper ventilation.
Avoid excessive smoke, dust, mechanical vibration, shock, or direct sunlight.
Routine care — wipe the unit with a soft cloth. Do not use benzine, thinner, or any
abrasive powder. When you leave the unit unused for a long period of time, unplug
the AC adaptor from the outlet.
If there is any trouble — consult an authorized Panasonic Factory Service Center.
Operating Instructions
CAUTION
• To comply with FCC RF exposure requirements in uncontrolled environment:
• This equipment must be installed and operated in accordance with provided
instructions and a minimum 20 cm (8″ ) spacing must be provided between
antenna and all person's body (excluding extremities of hands, wrist and feet)
during wireless modes of operation.
• This transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter.
• Medical
Consult the manufacturer of any personal medical devices, such as pacemakers, to
determine if they are adequately shielded from external RF (radio frequency)
energy. (The unit operates in the frequency range of 2400 MHz to 2483.5 MHz, and
the power output level is 0.1 watts.) Do not use the unit in health care facilities if any
regulations posted in the area instruct you not to do so. Hospitals or health care
facilities may be using equipment that could be sensitive to external RF (radio
frequency) energy.
• Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this device.
No responsibility will be taken by our company with respect to
consequences resulting from the use and/or the damage of the Network
Camera Management System.
Specification and
Troubleshooting
[For assistance, please call: 1-800-272-7033]
147
Operating Instructions
148
Operating Instructions
Index
149
Operating Instructions
A
I
AC adaptor 11, 21, 41, 146
Access Control 78
Address Translation 93
Automatic Setup 34, 48
IEEE 802.11b 9, 17, 38, 138
Important Safety Instruction 4
Included Accessories 11
Indicators 13
Interface 10, 138
Internet Configuration 17, 25, 69
Internet Explorer 10, 126
IP (Internet Protocol) address 8, 18, 28, 46,
101, 106, 117
IP Masquerade 98
B
Basic Setup 25, 27, 29, 31, 45, 72
C
Cable clamper 11, 21, 41
Camera Portal 36, 50, 70
Camera Setup 73, 77, 78
Category 5 cross cable 19, 39
Category 5 straight cable 11, 19, 39
Change Password 110
Channel 84, 138
Configuration Types 16
Continued Services Technical Support Line
145
CRC 113
Cross cable 20, 34, 40, 48
L
LAN (Intranet) Configuration 38, 45
LAN 1—4 indicators 12, 13
LAN 1—4 jacks 12, 20, 34, 40, 48
M
MAC Address Filtering 91, 128
Modem 13, 17, 19
MS-DOS prompt 130
MTU size 109
D
N
DC IN jack 12, 21, 41
DC plug 21, 41
Default setting list 134
DHCP Connection 17, 25
DHCP Server 106
DNS Relay 108
DS-SS 138
Dynamic Routing 109
NAT (IP unnumbered) 96, 100, 131
Netscape Navigator 10
Network administrator 38
Network Protocol 10, 129
E
P
Encryption 86, 128
Ethernet cable 11, 19, 39
Ethernet card 10, 17, 38
Ethernet hub 13, 39, 47
Ethernet jack 19, 20, 34, 40, 48
H
Packet Filtering 101, 135
Packet Filtering Log 103, 119
Panasonic Network Camera 8, 10
Panasonic web site 2, 10, 112, 120, 121
Password 24, 43, 55
Ping 117
Playback 61
Port Forwarding 94, 97
POWER indicator 12, 13
PPPoE Connection 29, 107, 115
PPPoE Connection (IP unnumbered) 31,
131
Private IP address 130
Proxy server 127
Hardware Address 145
Help 122
R
F
Factory Default Reset 114
FACTORY DEFAULT RESET button 12,
124
FCC and Other Information 146
Frame rate 58, 137
O
Operating System 10
Optional Setup 105
RAM 10
150
Operating Instructions
Readme 113
Recording 56, 57
Recording Duration Information 137
Recording Setup 58
Recording/Playback 54
Restart 114
RESTART button 12, 124
RJ-45 connector 19, 138
S
Screen Assignment 77
SD memory card 54, 64
SD memory card slot 12, 54
Security 9, 128
Setup Page 68
Specification 138
SSID (Service Set IDentifier) 83, 84, 128
Static Connection 27, 45
Static DHCP 107
Static NAT 96
Status 65, 118
Straight cable 20, 34, 40, 48
Subnet Mask 106, 130
Support 121
System Requirements 10
T
TCP/IP 10, 129
Timer Recording Setup 59
Troubleshooting 140
U
Update Firmware 112
Usage Data 118
User Registration 120
W
Wall mounting 125
WAN indicator 12, 13
WAN jack 12, 19, 39
Web browser 10, 126
Wireless card 17, 38
Wireless communication 83, 84, 85
WIRELESS indicator 12, 13
Wireless LAN 138
Wireless network 9, 84, 86, 128
Wireless Setup 83
151
For product service
Panasonic Servicenters are listed in the servicenter directory.
Call 1-800-272-7033 for the location of an authorized servicenter.
After the limited warranty, please contact our Continued Services Technical Support Line at
1-900-555-PANA (1-900-555-7262). If you have difficulty reaching this number, it may be blocked
by your phone company. Please contact your local phone company to correct this.
When you ship the product
Carefully pack your unit, preferably in the original carton.
Attach a letter, detailing the problem, to the outside of the carton.
Symptom
Send the unit to an authorized servicenter, prepaid and adequately insured.
Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive
or regional sales offices. These locations do not repair consumer products.
Operating Instructions are subject to change without notice.
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
Panasonic Sales Company,
Division of Matsushita Electric of Puerto Rico, Inc.
Copyright:
This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC). Under the applicable
copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior
written consent of PCC and its licensee.
2002 Panasonic Communications Co., Ltd. All Rights Reserved.
Printed in Japan
PQQX13424YA
KK0802MN1013
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