Instruction Manual
LH030 ECO BLACKBOX3
SERIES
Instruction Manual
LH030 ECO BLACKBOX3
SERIES
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Thank you for purchasing this product. Lorex is committed to providing our customers with a high quality,
reliable security solution.
This manual refers to the following models:
LH0304 (4-channel)
LH0308 (8-channel)
LH0316 (16-channel)
For the latest online manual, downloads and product updates, and to learn about our complete line of
accessory products, please visit our website at:
www.lorextechnology.com
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE
COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT
TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG
TO THE WIDE SLOT AND FULLY INSERT.
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Table of contents
1
Important Safeguards ..........................................................................1
1.1
General Precautions.................................................................... 1
1.2
Installation................................................................................. 1
1.3
Service ..................................................................................... 3
1.4
Use.......................................................................................... 3
2
LH030 Series Features .........................................................................4
3
Getting Started (LH030 Series)..............................................................5
4
Front Panel (LH030 Series) ...................................................................6
5
Rear Panel (LH030 Series) ....................................................................7
6
Basic Setup (LH030 Series) ..................................................................9
6.1
Step 1: Connect the BNC Cameras................................................. 9
6.2
Step 2: Connect the Mouse........................................................... 9
6.3
Step 3: Connect the Ethernet Cable ................................................ 9
6.4
Step 4: Connect the Monitor.......................................................... 9
6.5
Step 5: Connect the Power Adapter and Power on the DVR................ 10
6.6
Step 6: Upgrade Firmware to Latest Version (if Available) .................. 10
6.7
Step 7: Verify Camera Image ....................................................... 11
6.8
Step 8: Set the Time .................................................................. 11
6.9
Default System Password & Port Numbers ..................................... 11
6.9.1 Lorex Stratus Connectivity................................................ 12
6.10
Quick Access to System Information ............................................. 12
6.11
Connecting Cameras ................................................................. 12
6.11.1 Installing Cameras.......................................................... 12
6.11.2 Connecting BNC Cameras to your DVR .............................. 13
6.11.3 Connecting and Removing BNC Cables .............................. 14
7
Mouse Control .................................................................................. 15
8
Remote Control ................................................................................. 16
9
Using the On-Screen Display .............................................................. 18
9.1
Using the Menu Bar................................................................... 18
9.2
Using the Virtual Keyboard and Mini-Keyboard ................................ 19
9.3
Using the Zoom Mode................................................................ 20
9.4
Using Picture in Picture (PIP) Mode .............................................. 20
10
Setting the Date and Time................................................................... 22
10.1
Configuring Daylight Savings Time (DST)....................................... 22
10.2
Using a NTP Server to set your System Time .................................. 23
11
Recording......................................................................................... 25
11.1
Recording Audio....................................................................... 25
12
Playback .......................................................................................... 26
12.1
Playing Back Recorded Video ..................................................... 26
12.1.1 Using Playback Controls .................................................. 27
12.1.2 Finding Events in the Playback Bar .................................... 28
12.1.3 Controlling the Time Range of the Playback Bar.................... 29
12.1.4 Using Zoom in Playback Mode .......................................... 29
12.2
Quick Playback ........................................................................ 30
13
Backup............................................................................................. 32
13.1
Backing Up Video ..................................................................... 32
13.2
Using Video Clip Backup ............................................................ 33
13.3
Viewing Backed Up Video........................................................... 34
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Table of contents
14
Managing Passwords......................................................................... 35
14.1
Changing Passwords................................................................. 35
14.2
Adding Users ........................................................................... 36
15
Using the Main Menu ......................................................................... 39
15.1
Display ................................................................................... 40
15.1.1 Configuring Custom Channel Names.................................. 40
15.1.2 Changing the Position of the Channel Name......................... 40
15.1.3 Adjusting Camera Color Settings ....................................... 40
15.1.4 Enabling Covert Recording............................................... 41
15.1.5 Configuring the Time and Recording Time Display................. 41
15.1.6 Configuring Sequence Time ............................................. 41
15.1.7 Changing the Video-out Resolution .................................... 42
15.1.8 Restoring the System’s Resolution if you see a Blank
Screen .........................................................................42
15.1.9 Adjusting Menu Transparency ........................................... 43
15.1.10 Adjusting the Video Margin............................................... 43
15.1.11 Adding Privacy Zones ..................................................... 43
15.1.12 Creating a Custom Split-screen Display .............................. 44
15.2
Record ................................................................................... 46
15.2.1 Configuring Pre-recording Settings..................................... 46
15.2.2 Configuring the Recording Schedule (Continuous, Motion,
Alarm) ..........................................................................46
15.2.3 Enabling Audio Recording................................................ 47
15.2.4 Configuring Recording Quality, Resolution, and Video
Frame Rate ...................................................................48
15.3
Search ................................................................................... 50
15.3.1 Using the Event Search ................................................... 50
15.3.2 Using the Log Search...................................................... 51
15.4
Network .................................................................................. 52
15.4.1 Configuring Network Type: DHCP & Static IP........................ 52
15.4.2 Enabling Auto Port Forwarding .......................................... 52
15.4.3 Changing the DVR’s Client and HTTP Port........................... 52
15.4.4 Adjusting Remote Connectivity Streaming Rates................... 53
15.4.5 Setting up Email Notification ............................................. 54
15.4.6 Configuring DDNS settings............................................... 55
15.5
Alarm ..................................................................................... 56
15.5.1 Configuring Motion Detection............................................ 56
15.5.2 Configuring Alarm Settings ............................................... 57
15.6
Device.................................................................................... 59
15.6.1 Formatting the Hard Drive ................................................ 59
15.6.2 Configuring Overwrite ..................................................... 59
15.6.3 Formatting USB Flash Drives ............................................ 60
15.7
System ................................................................................... 61
15.7.1 Changing Date Format .................................................... 61
15.7.2 Changing Time Format .................................................... 61
15.7.3 Changing the System Language ........................................ 61
15.7.4 Changing Video Output - NTSC & PAL ................................ 61
15.7.5 Configuring Menu Time Out and Auto Logout ....................... 61
15.7.6 Adding Users & Changing the Admin Password .................... 61
15.7.7 Viewing System Information.............................................. 62
15.7.8 Setting the Remote Control ID........................................... 62
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15.8
Advanced................................................................................ 63
15.8.1 Configuring Firmware Upgrades ........................................ 63
15.8.2 Upgrading the System Firmware Using a USB Thumb
Drive............................................................................63
15.8.3 Restoring to Factory Default Settings .................................. 64
15.8.4 Restarting or Shutting Down the DVR ................................. 65
15.8.5 Configuring System Warnings ........................................... 66
15.8.6 Saving Your System Configuration to a USB Flash
Drive............................................................................67
15.8.7 Loading a System Configuration from a USB Flash
Drive............................................................................67
16
Connecting to Your DVR Over the Internet on PC or Mac......................... 69
16.1
System Requirements................................................................ 69
16.2
Step 1 of 3: Connect your DVR to Your Router ................................. 69
16.3
Step 2 of 3: Obtain the DVR’s Device ID......................................... 70
16.4
Step 3 of 3: Connect to the DVR Over the Internet............................ 71
17
Using the PC/Mac Client Software ....................................................... 73
17.1
Changing Viewing Modes ........................................................... 74
17.2
Taking Screen Shots.................................................................. 74
17.3
Recording Video....................................................................... 74
17.4
Showing / Hiding Channels ........................................................ 75
17.5
Viewing the Bit Rate .................................................................. 75
17.6
Changing the Save Directory of Screenshots or Recorded
Video......................................................................................76
17.7
Changing the Format of Recorded Video (PC Only) .......................... 76
17.8
Configuring PTZ Settings............................................................ 77
17.9
Video Playback ........................................................................ 78
17.9.1 Video Playback Controls .................................................. 80
17.10 Configuring Display Settings ....................................................... 81
17.11 Configuring Privacy Zone Settings ................................................ 81
17.12 Configuring Recording Parameters ............................................... 82
17.13 Configuring the Recording Schedule ............................................. 82
17.14 Configuring System Recording Quality .......................................... 83
17.15 Configuring Basic Network Settings .............................................. 84
17.16 Configuring the System Substream ............................................... 84
17.17 Configuring Email Notification Settings .......................................... 85
17.18 Configuring DDNS Settings......................................................... 86
17.19 Configuring Motion Detection Settings........................................... 87
17.20 Configuring your System to "Beep" During Motion ............................ 88
17.21 Configuring Alarm Notifications .................................................... 88
17.22 Configuring Hard Drive Recording Mode ........................................ 89
17.23 Configuring PTZ Parameters ....................................................... 89
17.24 Configuring the System Time and Date.......................................... 90
17.25 Changing the System’s Menu Time Out ......................................... 91
17.26 Configuring System User Accounts............................................... 91
17.27 Viewing System Information ........................................................ 92
17.28 Configuring Firmware Upgrades................................................... 92
17.29 Manually Upgrading System Firmware........................................... 92
17.30 Restoring Default Settings .......................................................... 93
17.31 Configuring Event Settings.......................................................... 94
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Table of contents
18
Mobile Apps: Accessing your DVR Using a Mobile Device ...................... 95
18.1
Supported Apps and Platforms .................................................... 95
18.2
iPhone.................................................................................... 95
18.2.1 Connecting to Your System Using Lorex Eco Stratus .............. 95
18.2.2 Lorex Eco Stratus Interface .............................................. 97
18.2.3 Taking Screenshots ........................................................ 98
18.2.4 Taking Manual Recordings ............................................... 98
18.2.5 Using PTZ Controls ........................................................ 98
18.2.6 Using Remote Playback Mode on iPhone ............................ 99
18.2.7 Viewing Screenshots .................................................... 101
18.2.8 Viewing Manual Recordings ........................................... 102
18.2.9 Using Device Manager to Manage DVR’s .......................... 103
18.3
iPad ..................................................................................... 104
18.3.1 Prerequisites: .............................................................. 104
18.3.2 Connecting to your DVR ................................................ 104
18.3.3 Live View Interface ....................................................... 107
18.3.4 Taking Screenshots ...................................................... 107
18.3.5 Taking Manual Recordings ............................................. 107
18.3.6 Using PTZ Controls ...................................................... 108
18.3.7 Using Remote Playback Mode ........................................ 108
18.3.8 Viewing Screenshots .................................................... 110
18.3.9 Viewing Manual Recordings ........................................... 111
18.3.10 Using Device Manager to Manage DVRs ........................... 112
18.3.11 Managing Favorites ...................................................... 113
18.4
Android ................................................................................ 114
18.4.1 Connecting to Your System Using Lorex Eco Stratus ............ 114
18.4.2 Lorex Eco Stratus Interface ............................................ 116
18.4.3 Taking Screenshots ...................................................... 117
18.4.4 Taking Manual Recordings ............................................. 117
18.4.5 Using PTZ Controls ...................................................... 117
18.4.6 Using Remote Playback Mode on Android ......................... 118
18.4.7 Viewing Screenshots .................................................... 120
18.4.8 Viewing Manual Recordings ........................................... 122
18.4.9 Using Device Manager to Manage DVR’s .......................... 123
19
Lorex Player 11: Playing Backed up Video on PC ................................. 125
19.1
Running Lorex Player 11........................................................... 125
19.2
Lorex Player 11 Interface Overview ............................................. 126
19.2.1 About the Advanced Config Menu.................................... 126
19.3
Converting Backed Up Video to AVI Files ..................................... 127
20
Lorex Player for Mac: Viewing Backed up Video on Mac ....................... 129
20.1
Opening Individual Video Files................................................... 129
20.2
Loading Multiple Video Files...................................................... 129
20.3
Lorex Player for Mac Interface ................................................... 130
21
Connecting a PTZ Camera (LH030 Series) .......................................... 131
21.1
Configuring PTZ Settings.......................................................... 131
21.2
Using the PTZ Menu (Local DVR) ............................................... 132
21.3
PTZ Presets and PTZ Cruise ..................................................... 133
21.3.1 PTZ Preset Controls ..................................................... 133
21.3.2 Setting PTZ Presets...................................................... 133
21.3.3 Selecting PTZ Presets................................................... 134
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21.3.4 Deleting PTZ Presets .................................................... 134
21.3.5 Starting / Stopping PTZ Cruise ........................................ 134
22
Connecting Additional External Monitors (LH030 Series) ..................... 135
22.1
Connecting the DVR to TV RCA Ports ......................................... 135
22.2
Customizing the Channel Arrangement on the External
Monitor ................................................................................. 135
23
Recording Audio (LH030 Series) ....................................................... 137
24
Replacing the Hard Drive (LH030 Series)............................................ 138
24.1
Removing the Hard Drive.......................................................... 138
24.2
Installing the Hard Drive ........................................................... 139
24.3
Formatting the Hard Drive......................................................... 140
25
DDNS Setup (Advanced) .................................................................. 142
25.1
Accessing your DVR within a local network (LAN) .......................... 142
25.1.1 Step 1 of 3: Connect your DVR to the Local Area
Network...................................................................... 142
25.1.2 Step 2 of 3: Obtain the DVR’s Local IP Address................... 143
25.1.3 Step 3 of 3: Connect to the DVR’s Local IP Address ............. 143
25.2
DDNS Setup—Access your DVR Remotely over the Internet ............ 145
25.2.1 Step 1 of 4: Port Forwarding ........................................... 145
25.2.2 Step 2 of 4: Create a DDNS Account ................................ 146
25.2.3 Step 3 of 4: Enable DDNS on the DVR .............................. 150
25.2.4 Step 4 of 4: Connect to the DVR’s DDNS Address ............... 150
26
Troubleshooting .............................................................................. 153
27
LH030 Series System Specifications.................................................. 156
28
Notices........................................................................................... 159
28.1
FCC/IC Notice........................................................................ 159
28.2
Modification........................................................................... 159
28.3
ROHS .................................................................................. 159
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1
Important Safeguards
In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However,
safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read
them carefully before operating and using your product.
1.1 General Precautions
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents.
Use a water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the storage cabinet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from
damage caused by electrical surges. It is also recommended to connect the product to
an uninterruptible power supply (UPS), which has an internal battery that will keep the
product running in the event of a power outage.
CAUTION
Maintain electrical safety. Power line operated equipment or accessories connected to this product
should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or
fire. If in doubt, contact qualified service personnel.
1.2 Installation
1. Read and Follow Instructions - All the safety and operating instructions should be
read before the product is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the product and in the operating
instructions.
4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type
plug.
A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety.
If the provided plug does not fit into your outlet, consult an electrician for replacement
of the obsolete outlet.
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Important Safeguards
5. Power Sources - This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
location, consult your video dealer or local power company. For products intended to
operate from battery power, or other sources, refer to the operating instructions.
6. Overloading - Do not overload wall outlets or extension cords as this can result in the
risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power
cords, damaged or cracked wire insulation, and broken plugs are dangerous. They
may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service
technician.
7. Power-Cord Protection - Power supply cords should be routed so that they are not
likely to be walked on or pinched by items placed upon or against them. Pay particular
attention to cords at plugs, convenience receptacles, and the point where they exit
from the product.
8. Surge Protectors - It is highly recommended that the product be connected to a
surge protector. Doing so will protect the product from damage caused by power
surges. Surge protectors should bear the UL listing mark or CSA certification mark.
9. Uninterruptible Power Supplies (UPS) - Because this product is designed for continuous, 24/7 operation, it is recommended that you connect the product to an uninterruptible power supply. An uninterruptible power supply has an internal battery that will
keep the product running in the event of a power outage. Uninterruptible power supplies should bear the UL listing mark or CSA certification mark.
10. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must
not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed
near or over a radiator or heat register. This product should not be placed in a built-in
installation such as a bookcase or rack unless proper ventilation is provided and the
product manufacturer’s instructions have been followed.
11. Attachments - Do not use attachments unless recommended by the product manufacturer as they may cause a hazard.
12. Water and Moisture - Do not use this product near water — for example, near a bath
tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool
and the like.
13. Heat - The product should be situated away from heat sources such as radiators, heat
registers, stoves, or other products (including amplifiers) that produce heat.
14. Accessories - Do not place this product on an unstable cart, stand, tripod, or table.
The product may fall, causing serious damage to the product. Use this product only
with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold
with the product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.
15. Camera Extension Cables – Check the rating of your extension cable(s) to verify
compliance with your local authority regulations prior to installation.
16. Mounting - The cameras provided with this system should be mounted only as instructed in this guide or the instructions that came with your cameras, using the provided mounting brackets.
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Important Safeguards
17. Camera Installation - Cameras are not intended for submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to confirm if
they can be installed outdoors. When installing cameras outdoors, installation in a
sheltered area is required.
1.3 Service
1. Servicing - Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage or other hazards. Refer all servicing to
qualified service personnel.
2. Conditions Requiring Service - Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the following conditions:
•
•
•
•
•
When the power supply cord or plug is damaged.
If liquid has been spilled or objects have fallen into the product.
If the product has been exposed to rain or water.
If the product has been dropped or the cabinet has been damaged
If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive
work by a qualified technician to restore the product to its normal operation.
• When the product exhibits a distinct change in performance. This indicates a need
for service.
3. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the product manufacturer can prevent fire,
electric shock, or other hazards.
4. Safety Check - Upon completion of any service or repairs to this product, ask the
service technician to perform safety checks recommended by the manufacturer to determine that the product is in safe operating condition.
1.4 Use
1. Cleaning - Unplug the product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
2. Product and Cart Combination - When product is installed on a cart, product and
cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the product and cart combination to overturn.
3. Object and Liquid Entry - Never push objects of any kind into this product through
openings as they may touch dangerous voltage points or “short-out” parts that could
result in a fire or electric shock. Never spill liquid of any kind on the product.
4. Lightning - For added protection of this product during a lightning storm, or when it is
left unattended and unused for long periods of time, unplug it from the wall outlet and
disconnect the antenna or cable system. This will prevent damage to the product due
to lightning and power line surges.
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LH030 Series Features
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Tablet / smartphone viewing and playback1.
Lorex Stratus Connectivity - 3 step setup.
Superior 960H Resolution - 34% more detailed and true-to-life images2.
High-definition HDMI output3.
24/7 security-grade hard drive.
Instant email alerts with snap shot attachment.
Real-time recording: 4ch @ 960H (960x480), 8ch @D1 (720x480), 16ch @ WCIF
(480x240).
Continuous, scheduled and motion recording.
Advanced mobile apps with live viewing, playback, video recording, and snap shot.
PC and Mac compatible.
H.264 video compression4.
HDMI cable included for simple connection to HDTVs.
Pentaplex operation - view, record, playback, back up & remotely control the system
simultaneously.
PTZ cameras supported (RS485). Remotely control through App.
Accurate time stamps with NTP & Daylight Savings Time.
3 video outputs (HDMI, VGA and BNC) to connect multiple monitors.
Automatic firmware upgrades over Internet ensure your system is secure and up to
date5.
Note
1.
2.
3.
4.
5.
Requires a high speed internet connection and a router (not included). An upload speed of 1Mbps is
recommended for the best video performance. Up to 3 devices may connect to the system at the
same time. For the latest list of supported apps and devices, check
www.lorextechnology.com/support.
Optimized when used with 960H compatible cameras. DVR is backwards compatible and supports
different camera inputs: standard resolution and 960H.
High definition recording not supported, recording resolution is limited to a maximum of 960x480 per
channel. Image quality and resolution is dependent on the type of camera connected to the DVR.
Recording time may vary based on recording resolution & quality, lighting conditions and movement
in the scene.
Both firmware and software must be updated to latest version to ensure remote connectivity. Always
update to the latest software (available at www.lorextechnology.com) after upgrading the DVR
firmware.
BlackBox is used solely as a marketing term and does not imply that the product can survive fire or extreme conditions. Use product in accordance with the instructions provided. All trademarks belong to
their respective owners. No claim is made to the exclusive right to use the trademarks listed, other than
the trademarks owned by Lorex Corporation. We reserve the right to change models, configurations or
specifications without notice or liability. Product may not be exactly as shown. Images are simulated.
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3
Getting Started (LH030 Series)
The system comes with the following components:
DVR (Digital Video Recorder)
12V DC Power Supply
Remote Control
(may not be exactly as shown)
USB Mouse
Ethernet Cable
HDMI Cable
Quick Start Guides
Hard drive size, number of channels, and camera configuration may vary by model. Please
refer to your package for specific details. Check your package to confirm that you have received the complete system, including all components shown above.
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4
Front Panel (LH030 Series)
1
1.
2.
3.
4.
2
3
4
IR Sensor: IR receiver for the remote control.
PWR LED: Power indicator LED.
HDD LED: Hard disk activity LED.
USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data
backup or firmware updates.
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5
Rear Panel (LH030 Series)
4–Channel
1
2
3
7
4
5
6
8
9 10
8–Channel
1
2
3
7
4
5
6
8
9 10
1. Video Input: Connect BNC cameras.
2. Video Output: Outputs the DVR interface to a BNC connection. This allows you to see
your mouse cursor and have full control of the system on a secondary monitor. To
switch the mouse and system interface between BNC and VGA/HDMI monitors, press
0 three times on the remote control.
Note
Use a BNC to RCA adapter (not included) to connect the DVR to RCA inputs (i.e. for a TV
connection).
3.
4.
5.
6.
7.
8.
Audio Output: Output for 1 RCA audio channel (e.g. speakers).
Audio Input: Input for 2 RCA audio-enabled cameras (not included).
HDMI: Connect to an HDMI monitor or TV (not included) to view the system interface.
VGA: Connect a VGA monitor (not included) to view the system interface.
LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data
backup or firmware updates.
9. RS485: Connect compatible PTZ cameras (not included).
10. DC12V: Connect the included AC power adapter.
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Rear Panel (LH030 Series)
16–Channel
1
2
3
4
9
6
5
7
8
12
10 11
1. Video Input: Connect BNC cameras.
2. Video Output: Outputs the DVR interface to a BNC connection. This allows you to see
your mouse cursor and have full control of the system on a secondary monitor. To
switch the mouse and system interface between BNC and VGA/HDMI monitors, press
0 three times on the remote control.
Note
Use a BNC to RCA adapter (not included) to connect the DVR to RCA inputs (i.e. for a TV
connection).
3.
4.
5.
6.
7.
8.
Audio Output: Output for 1 RCA audio channel (e.g. speakers).
Audio Input: Input for 4 RCA audio-enabled cameras (not included).
HDMI: Connect to an HDMI monitor or TV (not included) to view the system interface.
VGA: Connect a VGA monitor (not included) to view the system interface.
LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data
backup or firmware updates.
9. RS485/Alarm Block: Connect compatible PTZ cameras (not included) or alarm sensor devices (not included).
10. DC12V: Connect the included AC power adapter.
11. On / Off Switch: Turns the DVR on or off.
12. IR EXT: Service only; not supported.
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Basic Setup (LH030 Series)
6.1 Step 1: Connect the BNC Cameras
• Connect BNC cameras to the Video In ports on the rear panel of the DVR.
0
0
Push and twist the BNC connector clockwise to secure it to the BNC port
6.2 Step 2: Connect the Mouse
• Connect a USB mouse (included) to one of the USB ports.
6.3 Step 3: Connect the Ethernet Cable
• Connect an Ethernet cable (included) to the LAN port on the rear panel of the DVR.
Connect the other end of the Ethernet cable to a router on your network.
6.4 Step 4: Connect the Monitor
• Connect the included HDMI cable from the HDMI port to the TV or monitor (recommended) OR;
• Connect a VGA cable (not included) from the VGA port to the monitor.
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Basic Setup (LH030 Series)
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1
1.
2.
2
HDMI port.
VGA port.
6.5 Step 5: Connect the Power Adapter and Power on the DVR
• 4/8–channel models: Connect the included power adapter to the DC 12V port. Connect the end of the power adapter to a wall socket or a surge protector.
0
• 16-channel models: Turn the power switch to I to turn on the DVR.
0
At startup, the system performs a basic system check and runs an initial loading sequence.
After a few moments, the system loads a live display view.
6.6 Step 6: Upgrade Firmware to Latest Version (if Available)
If a firmware upgrade is available, you will be asked to install it once the DVR starts up. It is
required to upgrade your system firmware and client software or mobile apps to the latest
version to enable remote connection to the system.
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Basic Setup (LH030 Series)
If a firmware upgrade is available:
1. After startup, a notification will appear asking you to upgrade the firmware. Click Yes to
upgrade.
2. Enter the system user name (default: admin) and password (default: 000000) and
click Apply. Wait for the firmware update to complete. The system will restart once the
firmware has been upgraded.
WARNING
DO NOT POWER OFF THE DVR OR DISCONNECT THE POWER CABLE DURING FIRMWARE
INSTALLATION
6.7 Step 7: Verify Camera Image
• Power on the cameras, and then verify the camera video quality before mounting the
cameras to a permanent location.
• Mount the cameras under a sheltered location. Always verify the outdoor rating of your
camera before installing it in a permanent location.
6.8 Step 8: Set the Time
• Set the system time and date for accurate video time stamps. Videos with inaccurate
times may not be valid as surveillance evidence.
• For details on setting the system time, see 10 Setting the Date and Time, page 22.
6.9 Default System Password & Port Numbers
CAUTION
By default, the system user name is admin and the password is 000000. It is essential that you create
your own password. For details, see 14 Managing Passwords, page 35.
The system requires a user name and password to log in to the system remotely using a
computer or mobile device. After logging on remotely the first time, you will be asked to
create a custom password for the system.
Local DVR and remote connectivity (LAN & Internet) user name and password:
• Username: admin
• Password: 000000
Default ports for DDNS remote access:
• Port 80 (HTTP port)
• Port 9000 (Client port)
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Basic Setup (LH030 Series)
6.9.1 Lorex Stratus Connectivity
This system features the exclusive Lorex Stratus Connectivity. This is a cloud service that
allows you to connect to your system over the Internet via a secure handshake with Lorex’s
servers. This means you can easily connect to your system without requiring any network
configuration.
For details on setting up your system to connect to the Internet using Lorex Stratus
Connectivity:
• See 16 Connecting to Your DVR Over the Internet on PC or Mac, page 69.
OR
• See 18 Mobile Apps: Accessing your DVR Using a Mobile Device, page 95.
Connectivity using Lorex’s free DDNS service is also available, but requires the ports listed
above to be port forwarded on your router.
6.10 Quick Access to System Information
To quickly open a window that displays vital system information:
• Press the
OR
button on the remote control to open the System Information window.
• Right-click and then click the Main Menu button (
). Login using the DVR user
name and password (the default user name is admin, and the default password is
000000). Then click System>Info.
6.11 Connecting Cameras
CAUTION
Cameras differ in terms of installation or mounting instructions. Please see the documentation that came
with your camera(s) for specific installation instructions.
Test the cameras before permanent installation. Plan where you will route the wiring for
the camera and where you will aim the camera.
Installation Tips
•
•
•
•
•
Mount the camera where the lens is away from direct and intense sunlight.
Plan your cable wiring so that it does not interfere with power lines or telephone lines.
Ensure that the camera wiring is not exposed or easily cut.
Mount the camera in an area that is visible, but out of reach.
Avoid pointing the camera at a glass window to see outside, as this may result in a poor
image caused by glare from indoor / outdoor lighting conditions.
• Adjust the camera angle so that it covers an area with high traffic.
• In "high-risk" locations, have multiple cameras point in the same area. This provides
camera redundancy if a vandal attempts to damage the camera.
6.11.1
Installing Cameras
1. Mount the camera(s) to the desired mounting surface according to the instructions that
came with the camera(s). Choose a firm mounting surface.
Note
If you wish to mount cameras to drywall, it is recommended to use drywall anchors (not included).
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Basic Setup (LH030 Series)
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2. Adjust the camera stand to ensure that the camera has a satisfactory view of the area
you would like to monitor. Stand configuration depends on the mounting surface you
have chosen (see below for suggested stand configurations).
Table Mount
Ceiling Mount
Wall Mount
There are two connection points for certain cameras. Secure the stand to the top thread
for wall mounts or ceiling mounts. Secure the stand to the bottom thread for table mounts
or wall mounts.
3
1
2
1.
2.
3.
Top Thread (Ceiling Mount, Wall Mount).
Bottom Thread (Table Mount).
Secure to camera thread.
Note
Camera model may not be exactly as shown.
6.11.2
Connecting BNC Cameras to your DVR
1. Connect the male power connector on the BNC extension cable to the female power
connector on the camera.
• Connect the BNC connector to the camera.
2. Connect the female power connector on the BNC extension cable to the power
adapter.
3. Connect the BNC connector to one of the Video Input ports on the rear panel of the
DVR.
4. Plug the camera power adapter to a power outlet.
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Basic Setup (LH030 Series)
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Camera Installation Diagram
6
1
5
3
4
2
BNC
1.
2.
3.
4.
5.
6.
Camera.
End of extension cable with male power connector.
Extension cable.
End of extension cable with female power connector.
Camera power adapter.
DVR.
6.11.3
Connecting and Removing BNC Cables
BNC (Bayonet Nut Connector) is a special connector that locks on to the system port and
cannot be accidently removed.
To connect or remove a BNC connector:
• Push the BNC connector firmly into the BNC port and simultaneously twist the connector clockwise to tighten.
• To remove a BNC connector from a BNC port, push and simultaneously twist the connector counter-clockwise to loosen the BNC connector.
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Mouse Control
The DVR is designed for mouse navigation. To use a USB mouse (included), connect the
mouse to a USB port on the DVR.
Use the mouse buttons to perform the following:
1
2
3
1.
Left-Button:
•
•
2.
Right-Button:
•
•
3.
Click to select a menu option.
During live viewing in Split-screen View, double-click on a channel to view the selected channel in
full-screen; double-click the channel again to return to Split-screen View.
Click to open the Menu Bar (see 9.1 Using the Menu Bar, page 18).
In menus, use the right-button to go back / exit menus.
Scroll-Wheel: No function.
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Remote Control
You can also control the DVR using the included remote control.
ID
4
0
1
2
3
5
6
1. Number Keys (1~0): Press to select the desired channel in Full-screen View.
(16-channel models only) Press 1+0 for channel 10, 1+1 for channel 11, etc.
•
: In Live Viewing Mode, press to open Split-screen View. Press repeatedly to
switch between split-screen viewing modes.
• MENU: Press to open the Main Menu. In menus, press to go back / exit menus.
• 0: Press 0 three times to show the mouse cursor on the BNC monitor or the monitor
connected with VGA/HDMI.
2. Navigation Cursors: Press to navigate menus.
•
: Press to select menu items. In Live Viewing Mode, press to access System
Information.
3. SUB MENU: Press to open the Menu Bar.
4. ID: Used to pair the remote control to a specific DVR. For details, see 15.7.8 Setting
the Remote Control ID, page 62.
5. MUTE: Press to mute/un-mute audio during Live Viewing and Playback Mode. Audiocapable cameras (not included) are required for audio recording and listen-in audio
functionality.
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Remote Control
6. Playback Controls:
•
: In Playback Mode, press to fast forward/increase fast forward speed.
•
: In Playback Mode, press to rewind/increase rewind speed.
•
: In Live Viewing Mode, press to open the Search Menu to select video for
playback.
In Playback Mode, press to play video.
•
: In Live Viewing Mode, press to start Sequence Mode.
In Playback Mode, press to pause video. Press repeatedly to step through video
frames.
•
: Press to stop recording. Password required; does not override scheduled
recording.
•
: Record: Press to resume recording after recording has been stopped. Password required.
Note
When using the remote control to enter password and camera titles, select the field using the navigation
buttons, press
, and then press the number buttons.
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9
Using the On-Screen Display
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Use the system’s graphical on-screen display to navigate menus and configure options
and settings.
1
C
M
2
3
C
C
1. Date & Time: Displays the date and time on the system
2. Record Status: Displays the current recording status of the system: C = continuous
(normal recording); M = motion recording; A = alarm recording (only available on models that have alarm/sensor support; alarm/sensor devices are required and are not
included).
3. Channel Number/Channel Title: Displays channel number or channel title. To rename the channel number to a title, see 15.1.1 Configuring Custom Channel Names,
page 40.
Note
If you can’t see your mouse cursor on screen:
Press 0 on the remote control three times to switch the mouse and system interface between VGA/HDMI
and BNC monitors.
9.1 Using the Menu Bar
The Menu Bar allows you to access the Main Menu and control basic functions of the DVR.
To access the Menu Bar:
• Right-click or move the mouse cursor to the bottom of the screen to access the Menu
Bar.
1
2
3
4
5
6
7
8
9
10
11
12
1. Main Menu: Opens the Main Menu.
2. Lock: Click to log out if a user is currently logged in.
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Using the On-Screen Display
3. Split Screen buttons: Select the desired split-screen mode (available options depend on the number of channels your DVR has).
4. PTZ: Opens the PTZ controls.
5. Start/Stop PTZ Cruise: Start or stop the PTZ cruise function.
6. Zoom: Opens digital zoom. Must be in Full-screen / Live Viewing Mode.
7. Record Search: Opens the DVR Search Menu. This allows you to search for video
recorded on the DVR.
8. Start/Stop Recording: Start or stop DVR recording on all channels. Password required; does not override scheduled recording.
9. Start/Stop SEQ: Start or stop Sequence Mode. In Sequence Mode, DVR automatically switches between channels every few seconds.
10. PIP 1X1: Enable Picture in Picture Mode with one camera in full screen and one in
a small window.
11. PIP 1X2: Enable Picture in Picture Mode with one camera in full screen and two in
small windows.
12. Volume: Adjust the DVR volume (audio-capable cameras required, not included).
9.2 Using the Virtual Keyboard and Mini-Keyboard
You can input numeric or text values using the on-screen virtual keyboard. You will need to
use the Virtual Keyboard when entering your User ID and Password. The Virtual Mini-Keyboard is used to input numeric values, such as the time and date.
To use the Virtual Keyboard:
1. Using the mouse, click on an option or field, such as the User ID and Password fields.
• The Virtual Keyboard opens.
• Click Shift to switch between upper and lowercase letters.
• Click
to move the cursor between letters.
• Click <— to backspace/delete.
• Click Enter to enter your selection.
• Click ESC to close the virtual keyboard.
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Using the On-Screen Display
To use the Virtual Mini-Keyboard:
0
1. Using the Mouse, click on an option or field, such as the Time or Date fields.
• The Virtual Mini-Keyboard opens.
• Click
to enter your selection.
9.3 Using the Zoom Mode
Zoom Mode allows you to zoom in on an image while viewing your cameras live. This can
be useful if you want to get a closer look at a situation.
To use the Zoom Mode:
1. In Live Viewing Mode, select the channel you want to zoom in on in full-screen (double-click the channel if you are in a Split-screen View).
2. Right-click to open the Menu Bar and select the Zoom button (
pears on the screen.
). A Zoom icon ap-
1
2
2.1.
2.2.
Click and drag on the area of the screen you would like to enlarge. The image zooms in on the
selected area.
The box in the lower right-hand corner shows the entire camera picture with a black box around
the zoomed-in area. Click inside the box and drag to move the zoom area.
3. Right-click to exit and select a different zoom area. Right-click again to exit Zoom
Mode and return to Live Viewing Mode.
9.4 Using Picture in Picture (PIP) Mode
Picture in Picture (PIP) Mode allows you to view one channel in full-screen while viewing
up to two other channels.
To use Picture in Picture Mode:
1. Right-click to open the Menu Bar and select the PIP1X1 button (
) or PIP1X2 button
(
). PIP1X1 shows one channel in full screen and one other channel; PIP1X2 shows
one channel in full screen and two other channels.
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Using the On-Screen Display
2. Picture in Picture Mode opens.
1
2
3
2.1.
2.2.
2.3.
2.4.
To change the full-screen channel, click anywhere in the main viewing area.
To move the smaller channels around the screen, click inside the white bar and
drag.
To change the smaller channels, click inside the channel.
Right-click to exit and return to Live Viewing Mode.
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10
Setting the Date and Time
CAUTION
It is highly recommended to set the date and time when first setting up your system.
Inaccurate time stamps may render your footage unusable for court evidence.
1. Right-click or move your mouse to the bottom of the screen to open the Menu Bar and
click the Main Menu button (
).
2. Enter the system user name (default: admin) and password (default: 000000) and
click Apply.
3. Click System.
0
4. Configure the following:
• Date: Click inside the field and enter the month, date, and year.
• Time: Click inside the field and enter the time.
• (Optional) Date Format: Use the drop-down menu to select MM/DD/YY, DD/MM/
YY, or YY-MM-DD.
• (Optional) Time Format: Use the drop-down menu to select 12HOURS or
24HOURS.
• (Optional) DST: Click the Setup button next to DST to configure automatic Daylight
Savings Time adjustments.
• (Optional) NTP: Click the Setup button next to NTP to synchronize your DVR’s
time and date with a Network Time Protocol (NTP) time server. Lorex provides a
free NTP service that automatically updates your DVR’s time for Daylight Savings
Time.
Note
A constant internet connection is required for the NTP server feature to function.
5. Click Apply to save your settings.
10.1 Configuring Daylight Savings Time (DST)
If your region observes Daylight Savings Time (DST), follow the instructions below to configure your DVR to automatically update the time when the clock updates.
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Setting the Date and Time
To enable automatic DST adjustments:
1. Click the DST Setup button.
2. Configure the following:
•
•
•
•
Daylight Saving Time: Select Enable.
Time Offset: Select the number of hours the system should move forward or backward when DST
occurs.
Daylight Saving Time Mode: Select Week or Date. This allows you to select whether DST should
begin and end at the beginning of the week or on a specific date.
Start Time, End Time: Enter when DST starts and ends.
3. Click Apply to save your settings.
10.2 Using a NTP Server to set your System Time
A NTP (Network Time Protocol) server syncs your system time with an online time server.
Lorex provides a free NTP service that allows your DVR to automatically update the time
for Daylight Savings Time.
Note
A constant Internet connection is required to use the NTP feature.
To enable NTP:
1. Right-click to open the Menu Bar and click the Main Menu button (
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Setting the Date and Time
2. Click System. Beside NTP, click Setup.
3. Configure the following:
• Enable: Select Enable.
• Server Address: Select ntp.lorexddns.net(recommended) as the time server or
select another time server.
• Time Zone: Select your region’s time zone.
4. Click Update Now to connect to the time server.
5. Click Apply to save your settings.
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11
Recording
By default, the system is set to immediately record video from connected cameras in Continuous Recording Mode.
•
C
Recording—Continuous: Normal, continuous recording.
You can set the system to stop recording once the hard drive is full, or to continually record
by overwriting previously recorded data. For more details, see 15.6.1 Formatting the Hard
Drive, page 59.
The system also includes motion recording:
•
MRecording—Motion: The system records when motion is detected by the camera.
11.1 Recording Audio
The system can also record audio (check your model’s specifications for the supported
number of audio channels). You must have audio-capable cameras (not included) or selfpowered microphones (not included) in order to record audio on the system.
For details, see 23 Recording Audio (LH030 Series), page 137.
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Playback
You can view and back up recorded video on the system through the Search Menu.
12.1 Playing Back Recorded Video
To playback a specific date and time:
1. Right-click to open the Menu Bar and click the Record Search button (
).
2. Enter the system user name (default: admin) and password (default: 000000) and
click Apply. The Record Search tab opens.
3. Configure the following:
3
1
2
3.1.
3.2.
3.3.
CH: Select the channel you wish to search. Select All to search all channels.
Search Date: Enter the month, date, and year you wish to search for video.
Playback Time: Enter the desired time you wish to search for video.
4. Click Play to select the exact time specified in Playback Time.
5. Select the channel or channels you want to play back and click Play.
To search for recorded footage on the DVR:
1. Right-click to open the Menu Bar and click the Record Search button (
cord Search tab opens.
). The Re-
2. Configure the following:
• CH: Select the channel you wish to search. Select All to search all channels.
• Search Date: Enter the month, date, and year you wish to search for video.
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Playback
3. Click the Search button. Your search results appear in the calendar. In the top portion
of the calendar, results are shown for each day in the month. In the bottom portion, results are shown for each hour in the selected day.
1
2
3.1.
3.2.
Click on a date in the calendar to see the video available for that date.
Click on the hour of the video you want to play back.
4. Select the channel or channels you want to play back.
Note
The DVR may reduce the frame rate of recorded video when playing back more than one channel.
Playback one channel at a time for the maximum frame rate.
5. Click Play to begin playback.
12.1.1
Using Playback Controls
This system features advanced playback controls that allow you to see when you have recorded footage and motion events on your cameras. They also allow you to use digital
zoom in playback mode or take backups from short video clips.
Different playback controls appear depending on the number of cameras you have selected to playback. All available controls appear when you playback from a single camera.
To use the advanced playback controls:
• Move the mouse slightly to display the on-screen playback controls. You can also use
the playback control buttons on the remote control.
Click the playback controls to play, pause, fast forward, rewind, and slow down
playback.
Click X or right-click to quit playback and return to the Search Menu.
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Playback
Playback Controls
14
1
13
2
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
3
4
5
6
7
8
9
10
11
12
Playback Bar: Continuous recordings are shown in green. Motion recording is shown in yellow. Alarm
recording is shown in red. If motion detection and alarm devices are triggered at the same time, the recordings are shown in blue.
Start Time: Shows the start time of footage currently in the Playback Bar.
Rewind.
Slow.
Play.
Pause.
Fast Forward.
Zoom.
Video Clip Backup.
Mute.
Exit Playback.
End Time: Shows the end time of footage currently in the Playback Bar.
Show Playback Time Controls.
Change Time Range: Click one of the options to select the range of times shown in the Playback Bar.
12.1.2
Finding Events in the Playback Bar
The advanced playback controls show the time and type of video footage available. Continuous recordings are shown in green. Motion recording is shown in yellow. Alarm recording is shown in red. If motion detection and alarm devices are triggered at the same time,
the recordings are shown in blue.
Note
Motion detection or alarms must be enabled for each channel before they will be highlighted, see 15.5
Alarm, page 56 for details.
When up to four channels are selected for playback, multiple channels are shown.
If more than four channels are selected, one bar is shown that combines all the selected
channels. This means that video available on any selected channel will be shown in the
bar.
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Playback
12.1.3
Controlling the Time Range of the Playback Bar
The time range is the start and end times of the footage displayed in the Playback Bar. By
default, the Playback Bar displays recordings recorded on the day selected for playback
(from 00:00~24:00). You can change the time range to narrow in on a specific time.
To control the time range of the Playback Bar:
1. During Playback mode, click
to open the time range controls.
2. Click 30m, 1H, 2H, or 24H to select a time range. For example, if 30m is selected, the
playback bar will show 15 minutes before to 15 minutes after the currently playing time.
OR
To create a custom time range:
2.1.
Click
2.2.
Move your mouse to the time you where you would like the range to start and
click. Then, move your mouse to the time you where you would like the range to
end and click. The start and end times will be replaced by the 1st and 2nd times
that you clicked on.
12.1.4
. The button will become colored.
Using Zoom in Playback Mode
You can use Zoom in Playback Mode. This is useful if you need a closer look at recorded
video.
Note
Zoom is only available when a single channel is selected for playback.
To use zoom in Playback Mode:
1. Open Playback Mode with only one channel selected. For details, see 12.1 Playing
Back Recorded Video, page 26.
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Playback
2. Click
to open Zoom.
Note
Playback controls are not available when Zoom is activated. If you want to pause the video before
you zoom, you will have to pause it before entering Zoom.
1
2
2.1.
2.2.
Click and drag on the area of the screen you would like to enlarge. The image zooms in on the
selected area.
The box in the lower right-hand corner shows the entire camera picture with a black box around
the zoomed-in area. Click inside the box and drag to move the zoom area.
3. Right-click to exit and select a different zoom area. Right-click again to exit Zoom
Mode and return to Playback Mode.
12.2 Quick Playback
Quick Playback mode plays video from the last 30 minutes for the selected channel. Playback opens for the selected channel only, and live video continues on the other channels.
To use Quick Playback mode:
1. Move your mouse to the top of the channel you would like to view. A
appears.
. Enter the system user name (default: admin) and password (default:
2. Click
000000). A playback window opens in the selected channel.
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Playback
3. To control playback:
• Click inside the colored bar to fast forward/rewind within the last 30 minutes.
• Click
to pause/restart playback.
• Right-click to exit playback.
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Backup
13.1 Backing Up Video
You can back up video to a USB flash drive (not included) connected to the DVR.
To back up video:
1. Connect a USB flash drive to one of the USB ports on the DVR.
2. Right-click to open the Menu Bar and click the Record Search button (
).
3. Enter the system user name (default: admin) and password (default: 000000) and
click Apply.
4. Click the Backup tab.
5. Configure the following:
•
•
•
•
Search Date: Enter the desired month, date, and year.
Search Time: Enter the time range you wish to search.
CH: Select the channel you wish to search. To search all channels, select All.
Type: Select the type of recording you wish to search. Choose from All, Normal
(Continuous), Motion, Alarm, or A+M (Alarm + Motion).
6. Click Search. A list of videos populate in the window.
1
2
3
6.1.
Click the BAK checkbox beside videos you wish to back up.
6.2.
Click
6.3.
Click Backup to begin backing up the selected files.
to change pages.
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Backup
7. Select the format you would like to use to save the video file. Select AVI for compatibility with common video players. Select H264 for uncompressed video (requires Lorex
video player software).
8. Click Apply to begin the backup.
Wait for the backup to finish before removing the USB memory drive.
Note
For details on playing back video files, see 13.3 Viewing Backed Up Video, page 34.
13.2 Using Video Clip Backup
Video clip backup allows you to select a duration of video during playback mode and save
it to a USB flash drive (not included).
Note
Video clip backup is only available when a single channel is selected for playback.
To create a backup video clip:
1. Connect a USB flash drive (not included) to one of the USB ports on the DVR.
2. Open Playback Mode with only one channel selected. For details, see 12.1 Playing
Back Recorded Video, page 26.
3. Click the clip backup button (
Click
) to start your backup at the current playback time.
to select the start and stop times.
4. When you want the backup clip to stop, click
again.
Note
You can use fast forward or click-and-drag the video cursor to select the stop time for the clip. This is
useful because it allows you to backup longer segments of video without having to watch the whole
video each time. You must have enough space on your USB flash drive to save the file.
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5. A confirmation window appears, showing information about the backup file you are
about to create. Click Backup to confirm.
6. Select the format you would like to use to save the video file. Select AVI for compatibility with common video players. Select H264 for uncompressed video (requires Lorex
video player software).
7. Click Apply to begin the backup.
Wait for the file to be saved before removing the USB flash drive from the system.
Note
For details on playing back video files, see 13.3 Viewing Backed Up Video, page 34.
13.3 Viewing Backed Up Video
You can use VLC Media Player to view video files saved to AVI. VLC media player is a free,
open-source software. You can download VLC media player from www.videolan.org.
Note
VLC Media Player is not supported by Lorex.
To view video files saved to H264, you must install the Lorex Player software.
• For PC instructions, see 19 Lorex Player 11: Playing Backed up Video on PC, page 125.
• For Mac instructions, see 20 Lorex Player for Mac: Viewing Backed up Video on Mac,
page 129.
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Managing Passwords
Note
By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu.
The password is required to log into the system remotely using a computer or mobile device. You will be
prompted to create a custom password after you connect for the first time.
The system supports the following account types:
• admin—system administrator: has full control of the system, and can change both
administrator and user passwords and enable/disable password protection.
• user—normal user: only has access to live viewing, search, playback, and other functions. You may set up multiple user accounts with varying levels of access to the system.
For security reasons, it is essential that you change the password on your system. By default, the system password is enabled.
14.1 Changing Passwords
You can change the system password of the admin and user accounts from the Users
menu.
To change the admin password:
1. Right-click to open the Menu Bar and click the Main Menu button (
). Enter the
system user name (default: admin) and password (default: 000000) and click Apply.
2. Click System and select the Users tab.
1
2
2.1.
2.2.
Select the checkbox beside admin.
Click the Edit button.
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3. Configure the following:
• User Name: Enter the desired admin user name.
• Password: Enter your desired password.
• Confirm: Re-enter the password.
4. Click Apply to save your settings.
14.2 Adding Users
You can allow multiple users to log in to the system. When adding different users, you can
assign what menus they have access to. For example, you may want your friend to monitor
your system while you are away, while not giving full access to your system.
To add a new user:
1. Right-click to open the Menu Bar and click the Main Menu button (
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2. Click System> Users.
1
2
2.1.
2.2.
Select the checkbox beside user1 (or any other user account).
click the Permission button.
3. Select the menus and channels the user will have access to:
1
2
3.1.
3.2.
Select the menus the user account will be able to access.
Select the channels the user account will be able to access for each function. For example, if
channel 1 is selected for Live, the user account will be able to view live video on channel 1.
4. Click Apply to save your settings.
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5. Configure the following:
•
•
•
•
User Name: Enter the desired user name.
User Enable: Select Enable to enable the user account.
Password: Enter your desired password.
Confirm: Re-enter the password.
6. Click Apply to save your settings.
Now, you can log in to the system locally, or remotely using the user name and password
you created. When logging into the system with a user account, the user will only have access to the menus you assigned.
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To open the Main Menu:
1. Right-click to open the Menu Bar and click the Main Menu button (
).
2. Enter the system user name (default: admin) and password (default: 000000) and
click Apply.
• Display: Configure display options (e.g. camera color settings, camera title, video
output).
• Search: Search for recorded video and log files on the system.
• Alarm: Configure motion detection and external alarm device settings.
• System: Configure system time and user accounts.
• Record: Configure recording settings and recording schedules.
• Network: Configure system network settings (e.g. email alert settings, video streaming
quality settings).
• Device: Configure PTZ settings, HDD recording mode, HDD format option.
• Advanced: Perform firmware upgrades or configure automatic upgrades.
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15.1 Display
The display menu allows you to configure camera image settings and video output
settings.
Note
If you want to apply settings to all channels, use the "Copy To" drop-down menu, and select All. Click the
Copy button to copy the setting across all channels.
15.1.1
Configuring Custom Channel Names
1. Select the Live tab.
2. In the Channel drop-down menu, select the channel that you wish to rename.
3. Click the Name field. Use the Virtual Keyboard to enter in the new channel name.
4. Click Apply to save your settings.
15.1.2
Changing the Position of the Channel Name
1. Select the Live tab.
2. In the Channel drop-down menu, select the channel you would like to configure.
3. In the Position drop-down menu, select where you would like the channel names to
appear:
•
•
•
•
•
U-L: Upper left hand corner.
D-L: Lower left hand corner.
U-R: Upper right hand corner.
D-R: Lower right hand corner.
Disable: Do not display the channel name.
4. (Optional) Use the drop-downs next to Copy to copy settings to another channel or all
channels. Click the Copy button to copy settings.
5. Click Apply to save your settings.
15.1.3
Adjusting Camera Color Settings
1. Select the Live tab.
2. In the Channel drop-down menu, select the channel that you wish to configure.
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3. Click the Setup button next to Color. The Color Setup window opens.
4. Drag the slider to adjust the Hue, Brightness, Contrast, and Saturation.
5. Click Apply to save your settings.
15.1.4
Enabling Covert Recording
Covert Recording blanks out the screen so that it seems as if the system is not recording.
Covert channels are only visible when the admin account logs in using a remote computer
or mobile device.
To enable covert recording:
1.
2.
3.
4.
Select the Live tab.
In the Channel drop-down menu, select the channel you wish to hide.
In the Covert drop-down menu, select Enable.
Click Apply to save your settings.
15.1.5
Configuring the Time and Recording Time Display
To add/remove the time stamp in the system display:
1. In the Show Time and Record Time drop-down menu, select enable or disable.
2. Click Apply to save your settings.
15.1.6
Configuring Sequence Time
Sequence time refers to the amount of time a channel appears on the screen before
changing to a different channel when the DVR is in Sequence Mode. For example, when
Sequence Mode is on, channel 1 is shown for several seconds before switching to channel 2.
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To configure the sequence time:
1. Click the Output tab.
2. Click the SEQ Dwell time field and enter the time channels remain on-screen before
changing to another channel.
3. Click Apply to save your settings.
15.1.7
Changing the Video-out Resolution
1. Click the Output tab.
2. Click the drop-down menu beside VGA/HDMI Resolution and select the output
resolution.
3. Click Apply to save your settings.
4. Right-click repeatedly to exit all menus. The DVR prompts you to restart. Click OK.
5. The DVR restarts and asks you to confirm the new resolution. Click Yes to confirm or
No to revert to the old resolution. If you do nothing, the DVR will revert to the last selected resolution and restart.
Note
If you select a resolution that is greater than what your monitor supports, you may see a blank screen
when your DVR restarts. If this occurs, do not do anything and wait until the DVR restarts.
If this does not correct the issue, press and hold the Stop (
) button on the remote control for 6
seconds. The resolution will be reset and the DVR will restart.
15.1.8
Restoring the System’s Resolution if you see a Blank Screen
If you see a blank screen on your monitor after turning on your system, the DVR’s output
resolution may be higher than what your monitor supports. Follow the steps below to restore the DVR’s default resolution to 1024 x 768.
To restore the DVR’s default resolution:
1. Ensure the power and video cables are properly connected.
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2. Press and hold the Stop (
) button on the remote control for 6 seconds. The resolution will be reset to 1024 x 768 and the DVR will restart. When the DVR restarts, click
Yes to confirm the default resolution.
Note
If your system resolution is already in 1024 x 768, pressing and holding the Stop button will not restart the system.
15.1.9
Adjusting Menu Transparency
You can increase or decrease the transparency of the on-screen menus.
To adjust the transparency of on-screen menus:
1. Click the Output tab.
2. Drag the Transparency slider to adjust transparency.
3. Click Apply to save your settings.
15.1.10
Adjusting the Video Margin
If you connect your DVR to a BNC monitor, you can adjust the video margins.
Note
You must select the BNC output mode to adjust the margins. Press 0 three times on the remote control to
switch the output mode between BNC mode and VGA/HDMI mode. When BNC mode is selected, the
mouse cursor appears on the BNC monitor.
To adjust the video margin:
1. Click the Output tab.
2. Click the Margin button.
3. Drag the sliders to the left or right to adjust the Left, Right, Top, or Bottom Margin.
4. Click Apply to save your settings and click OK to confirm.
15.1.11
Adding Privacy Zones
A privacy zone allows you to block out up to 4 portions of each channel with a black
square.
CAUTION
Areas covered by privacy zones are not visible in recordings.
To configure a privacy zone:
1. Click the Privacy Zone tab.
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2. In the Channel drop-down menu, select the channel you wish to configure.
3. Configure the following:
• Channel: Select the channel you wish to configure.
• Privacy Zone: Select ON to enable privacy zones or OFF to disable privacy zones.
• Area Setup: Select the Area1~4 checkboxes to enable up to 4 privacy zones.
4. Click the Setup button next to Mask Area. The Privacy Area setup screen opens.
• Click on a privacy area and drag to change its location.
• Click on the edge of a privacy area and drag to resize a privacy area.
• Right-click when you are finished to exit.
5. (Optional) Use the drop-downs next to Copy to copy privacy areas to another channel
or all channels. Click the Copy button to copy privacy areas.
6. Click Apply to save your settings.
15.1.12
Creating a Custom Split-screen Display
You can create a custom split-screen display and re-arrange where channels are placed.
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Note
You can create a custom split-screen display on a secondary monitor connected to the Video Output
port (BNC) by doing the following.
•
•
•
First, move the mouse and system interface to the Video Out monitor by pressing 0 three times on
the remote control.
Complete the procedure below.
Press 0 three times on the remote control again to return the mouse and system interface to the VGA
or HDMI monitor. Your custom display will be saved on the secondary monitor.
To re-arrange the split-screen display:
1. Select the Output tab.
1
2
1.1.
3
Under View Setup, select Enable. This lets you select and arrange the channels you want to show on the screen.
Note
Enabling View Setup disables your ability to change channels the normal way on the selected monitor. You will need to disable View Setup to return to normal operation.
1.2.
Under View Mode, select the desired viewing mode: Single, Quad, Nine, Sixteen, or Twentyfive.
Note
The options available depend on the number of channels your DVR has.
1.3.
Click Vout Setup. A menu appears that allows you to select the arrangement of
channels. Click the drop-down menus to select which channels to show on the
screen and the arrangement of channels.
2. Click Apply to save changes. Click Ok. Right-click repeatedly to exit all menus and return to live viewing.
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15.2 Record
The Record menu allows you to configure recording settings, such as the recording resolution, recording schedule, and audio recording.
15.2.1
Configuring Pre-recording Settings
1. Select the Rec Para tab.
2. In the Channel drop-down menu, select the desired channel you wish to configure.
3. In the PreRecord drop-down menu, select Enable to enable pre-recording or Disable
to disable pre-recording.
4. Click Apply to save your settings.
15.2.2
Configuring the Recording Schedule (Continuous, Motion, Alarm)
To configure the recording schedule:
1. Click the Schedule tab.
2. Configure the following:
• Channel: Select the channel you wish to configure the schedule for.
• Week: Select the day of the week you wish to configure.
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3. Click inside the grid to configure the recording schedule:
• The recording schedule is arranged as a grid. Each row represents a recording type
(Continuous, Motion, and Alarm), and each box represents an hour.
• Recording for each recording type is enabled during the selected hour when the
box is filled in with the corresponding color. Recording for each recording type is
disabled for the selected hour when the box is gray.
Note
Sensor devices (not included) must be connected to the system to use Alarm recording.
4. (Optional): Use the top Copy and Copy To drop-down to copy the recording schedule
to a specific day or all days. Click Copy to copy the schedule.
5. (Optional): Use the bottom Copy and Copy To drop-down to copy the recording
schedule to a specific channel or all channels. Click Copy to copy the schedule.
6. Click Apply to save your settings.
15.2.3
Enabling Audio Recording
Audio-capable cameras are required (not included) for audio recording.
To enable audio recording:
1. Click the MainStream tab.
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2. Beside the corresponding channel, select or deselect the checkbox under Audio to
enable or disable audio recording.
3. Click Apply to save your settings.
15.2.4
Configuring Recording Quality, Resolution, and Video Frame Rate
You can configure the recording quality, recording resolution and video frame rate for each
channel.
To change the recording quality, recording resolution, and video frame rate:
1. Click the MainStream tab.
2. Under Mode, select D1 or 960H. 960H will enable larger, wide-screen formats, but it
will decrease the number of Frames Per Second available for recording on 8/16-channel models.
Note
If you change this setting, the DVR will restart when you save changes.
3. Under the Quality drop-down menu, select from Good, Better, or Best to adjust the
quality of recordings on each channel.
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4. Under the Resolution drop-down menu, select the Recording Resolution for each
channel:
• If D1 is selected, available options are CIF (320x240), HD1 (720x240), or D1
(720x480).
• If 960H mode is selected, available options are 480x240, 960x240, or 960x480.
5. Under the FPS drop-down menu, select the number of frames per second you want
the DVR to record on each channel.
6. (Optional) Use the Copy and Copy To drop-down menus to copy recording settings to
one or all channels. Click Copy to copy recording settings.
7. Click Apply to save your settings.
Note
Increasing the resolution or quality settings may decrease the amount of Frames per Second (FPS)
the DVR can record, depending on the specifications of your DVR model. If you receive an error
message when saving your changes, reduce the Resolution, Quality, or FPS and try again.
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15.3 Search
The Search menu allows you to search for recorded video and system logs.
• For details on playing back video, see 12 Playback, page 26.
• For details on backing up video, see 13 Backup, page 32.
15.3.1
Using the Event Search
Event Search allows you to find video files based on the recording type. This allows you to
quickly and easily locate videos that were triggered by motion or alarm devices (not
included).
To perform an Event Search:
1. Click the Event Search tab.
2. Configure the following:
•
•
•
•
Search Date: Enter the month, date, and year.
CH: Select the channels you wish to search.
Search Time: Enter the time range you wish to search.
Type: Select the recording type you wish to search for.
3. Click Search. A list populates with videos.
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4. Perform one of the following:
• Play video: Double-click on the desired file.
• Back up a file: Connect a blank USB flash drive to your system. Select the BAK
checkbox beside the desired file name. Then, click the Backup button.
15.3.2
Using the Log Search
A log search allows you to search system event logs.
To perform a Log search:
1. Click the Log tab.
2. Configure the following to perform a Log search:
• Log Type: Select the log type you wish to search under. Choose from Alarm (i.e.
motion events), Operation (i.e. Configuration changes, Setup), or All.
• Start Time: Enter the time you wish to begin searching.
• End Time: Enter the time you wish to end searching.
3. Click Search.
4. (Optional) Click the Backup button to backup system logs to a USB flash drive (not
included).
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15.4 Network
The Network menu allows you to configure network settings and email alerts.
15.4.1
Configuring Network Type: DHCP & Static IP
The system has the ability to operate in DHCP mode and Static IP mode.
To configure DHCP and Static IP settings:
1. Select the Network tab.
2. In the Type drop-down menu, select DHCP or Static. If you select DHCP, the router
automatically assigns an IP to your DVR.
If you select Static, click the field beside IP Address, and enter in the IP address of your
choice.
• Enter your custom Subnet Mask, Gateway, DNS1 and DNS2 using the mouse.
• You must assign the IP in your router that you wish to make static. For example, if
you assign 192.168.2.89 as the static IP in the DVR, you must assign 192.168.2.89
in your router as a static IP as well. Consult your router’s user’s manual for details.
3. Click Apply to save your settings.
4. Right-click until you exit all menus. You will be prompted to restart.
15.4.2
Enabling Auto Port Forwarding
Auto Port Forwarding allows the DVR to open required ports on your router. This feature
only works on certain router models.
Note
Port forwarding is not required to use the Lorex Stratus Connectivity service. For details on setting up remote connectivity, see 16 Connecting to Your DVR Over the Internet on PC or Mac, page 69.
To enable Auto Port Forwarding:
1. Select the Network tab.
2. In the Auto Port Forwarding drop-down menu, select Enable or Disable.
3. Click Apply to save your settings.
15.4.3
Changing the DVR’s Client and HTTP Port
The DVR’s Default Client port is 9000. The default HTTP port is 80.
To change the Client port and HTTP port:
1. Select the Network tab.
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2. In Client Port, enter the desired Client Port (default: 9000).
Note
9000 is represented as "09000."
3. In HTTP Port, enter the desired HTTP Port (default: 80).
4. Click Apply to save your settings.
5. Right-click to exit all menus. You will be prompted to restart.
15.4.4
Adjusting Remote Connectivity Streaming Rates
You can adjust the data streaming rate (also called the SubStream) when you connect to
the system remotely. If you want to conserve bandwidth, select a lower frame rate and
bitrate.
Note
Setting your system to stream with a lower frame and bitrate may cause the video to appear choppy or
slow.
To adjust the SubStream settings:
1. Click the SubStream tab.
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2. Configure the following beside the desired channel:
• Video: Select Enabled or Disabled. If you select Disabled, you will not be able to
view the channel when connecting remotely to the system.
• FPS: Select the desired frames per second.
• Bitrate: Select the desired video bitrate.
• Audio: Select or de-select the checkbox to enable or disable the system from
streaming audio when viewing the system remotely.
3. Click Apply to save your settings.
15.4.5
Setting up Email Notification
The system can send email notifications when it detects motion. Email notifications can also be sent when an alarm device triggers (alarm devices not included; only supported on
certain models).
To set up email notification:
1. Click the Email tab in the Network menu.
2. From the Email drop-down menu, select from:
• Default: Uses the Lorex email server to send out alarm notifications. This is the recommended selection.
• Enable: Uses custom email server settings.
• Disable: Disables email notification.
If you want to use Lorex’s email server (recommended):
1. In the Email drop-down menu, select Default.
2. In the Sender Email field, enter the email address of the sender. This can be any
email address of your choice.
3. In the Receiver Email field, enter the email address you want the DVR to send alarm
notifications to.
4. In the Interval drop-down menu, enter the duration the DVR must wait before sending
out a new notification.
For example, if you select a 3 minute interval, the DVR will send out email notifications
every 3 minutes until the DVR stops detecting motion / alarm. The DVR will only send
out notifications when it detects motion / alarm triggers.
5. Click Apply to save your settings.
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If you select "Enable", and want to use your own email server:
1. Configure the following:
•
•
•
•
SSL: Select ON/OFF to enable/disable Secure Socket Layer protocol.
SMTP Port: Enter the port used by your SMTP server.
SMTP Server: Enter your SMTP Server address.
Sender Email: Enter the sender email address. This can be any address of your
choice.
• Sender Password: Enter your email server’s password.
• Receiver Email: Enter the recipient’s email address.
• Interval: Enter the interval the DVR waits before sending a new email notification.
2. Click Apply to save your settings.
3. Right-click until you have exited all menus. You will be prompted to restart.
15.4.6
Configuring DDNS settings
Lorex DDNS is available as an optional connectivity option. Please see 25 DDNS Setup
(Advanced), page 142 for details.
The primary connectivity option uses Lorex Stratus Connectivity to connect to your system
over the Internet without requiring port forwarding or DDNS registration. For details, see
16 Connecting to Your DVR Over the Internet on PC or Mac, page 69.
To configure DDNS settings:
1. Visit http://www.lorexddns.net and register for a DDNS account.
2. Click the DDNS tab.
3. Configure the following:
• DDNS: Select Enable.
• Server: Select LOREXDDNS (default).
• Domain Name: Enter the Domain name/URL Request you received in the email
after registering for DDNS.
• User Name: Enter your DDNS User Name.
• Password: Enter your DDNS Device password.
4. Click Apply to save your settings.
Note
Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.
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15.5 Alarm
The Alarm menu allows you to configure Motion Detection and external Alarm devices (not
included).
15.5.1
Configuring Motion Detection
Configure motion settings to determine the area you wish to monitor for motion events,
and the outcome if a motion event occurs.
To configure motion settings:
1. Select the Motion tab.
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2. Configure the following:
• Channel: Select the channel you wish to configure.
• Enable: Select Enable or Disable to activate or deactivate motion recording.
• Area: Click the Setup button to configure the area of the screen that detects motion.
Click and drag the mouse cursor to configure motion detection areas. Motion detection is enabled in
red areas and disabled in transparent areas. Right-click to exit.
• Sensitivity: Select motion sensitivity. The greater the number, the greater the
sensitivity.
• Alarm Out: Select the checkbox to enable the system to trigger an alarm device
(not included).
• Latch Time: Enter the duration alarm devices (not included) will continue to trigger
after the event ends.
• Show Message: Select the checkbox if you want the system to display a system
message when an alarm triggers.
• Buzzer: Select the duration the system will "beep" when motion is detected. Or select OFF to disable the "beep" during motion events.
• Send Email: Select the checkbox if you want the system to send email notifications
if an alarm triggers. Email notifications must be configured.
• Record Channel: Select the channel you wish the DVR to record during motion
recording.
• Full Screen: Select the Full Screen check box so that the system goes into full
screen mode when motion or an alarm trigger is detected.
• Post Recording: Enter the post recording duration (the time the system continues
to record after a motion event occurs).
3. Click Apply to save your settings.
15.5.2
Configuring Alarm Settings
The Alarm tab allows you to configure how the system behaves when an external alarm
device (not included) is triggered.
Note
External alarm devices (such as glass break detectors; not included) are required to configure settings in
the Alarm tab. Some models do not support alarm devices. Check the specifications for your DVR to determine if it supports alarm devices.
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To configure the Alarm tab:
1. From the Alarm menu, click the Alarm tab.
2. Configure the following:
• Alarm In: Select the channel you wish to configure.
• Alarm Type: Select the alarm type of the device. Choose from N/O (normally open),
N/C (normally closed).
• Alarm Out: Select the checkbox to enable the system’s alarm block to trigger a connected external alarm.
• Latch Time: Enter the duration the alarm continues to trigger after the event ends.
• Show Message: Select the checkbox if you want the system to display a system
message when an alarm triggers.
• Buzzer: Select the checkbox to enable the system to "beep" if an alarm triggers.
• Send Email: Select the checkbox if you want the system to send email notifications
if an alarm triggers.
• Post Recording: Select the duration the system continues to record as an event
after the alarm trigger ends. For example, if you select 30s (30 seconds), the system
continues to record for 30 seconds after the alarm trigger ends.
• Full Screen: Select the check box so that the system goes into full screen mode
when motion or an alarm trigger is detected.
3. Click Apply to save your settings.
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15.6 Device
The Device menu allows you to configure and format hard drives, configure PTZ cameras
(not included), and format a USB flash drive (not included).
• For details on connecting PTZ cameras (not included), see 21 Connecting a PTZ Camera (LH030 Series), page 131.
15.6.1
Formatting the Hard Drive
CAUTION
Formatting the HDD erases all data on the hard disk. This step cannot be undone.
1. Select the HDD tab.
2. Click the checkbox under Select to choose the drive you wish to reformat.
3. Click Format HDD.
4. When the warning window appears, click OK. Wait for the system to format the hard
drive.
15.6.2
Configuring Overwrite
If Overwrite recording is enabled, the system’s hard drive automatically re-writes the hard
drive’s oldest content (first in first out). Otherwise, the system will stop recording when the
hard drive is full.
To configure Overwrite:
1. Select the HDD tab.
2. Select the checkbox beside the hard drive you wish to configure.
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3. In the Overwrite drop-down menu, select Auto (recommended), select the desired
duration the hard drive should retain its data, or select Disable to disable overwrite.
4. Click Apply to save your settings.
15.6.3
Formatting USB Flash Drives
CAUTION
Formatting a USB flash drive erases all data on the drive. This step cannot be undone.
1. Insert a USB flash drive (not included) into one of the USB ports.
2. In the main menu, click Device>HDD.
3. Click Format USB, then click OK. Wait for formatting to complete.
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15.7 System
The System tab allows you to configure the system time and user accounts.
• For instructions on how to set the system time, including how to setup automatic Daylight Savings Time adjustments or NTP, see 10 Setting the Date and Time, page 22.
15.7.1
Changing Date Format
You can change the way the system displays the time (i.e. Month, Day, Year)
To change the date format:
1. Select the General tab.
2. In the Date Format drop-down menu, select the desired format. Choose from MM/DD/
YY (Month, Day, Year), YY/MM/DD (Year, Month, Date), or DD/MM/YY (Day, Month,
Year).
3. Click Apply to save your settings.
15.7.2
Changing Time Format
You can change the way the system displays the date and time format (i.e 6:00 pm or
18:00).
To change the time format:
1. Select the General tab.
2. In the Time Format drop-down menu, select 12 Hour or 24 Hour.
3. Click Apply to save your settings.
15.7.3
Changing the System Language
1. In the Language drop-down menu, select your desired system language.
2. Click Apply to save your settings.
3. Right-click until you exit the menu. Follow the on-screen instructions to restart your
system.
15.7.4
Changing Video Output - NTSC & PAL
To change the video output:
1. In the Video Format drop-down menu, select NTSC or PAL.
2. Click Apply to save your settings.
15.7.5
Configuring Menu Time Out and Auto Logout
The Menu Time Out setting allows you to configure how long the system menu will remain
on the screen during inactivity. If passwords are enabled, it also enables the Auto Logout,
which allows the system to lock itself after the system is idle for the selected duration.
To configure Auto Logout:
1. Select the General tab. In the Menu Time Out drop-down menu, select the desired
time before the system locks itself.
2. Click Apply to save your settings.
Note
You will need your system’s user name and password to unlock the system.
15.7.6
Adding Users & Changing the Admin Password
• For details on changing admin and user passwords, see 14 Managing Passwords, page
35.
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• For details on creating user accounts, see 14.2 Adding Users, page 36.
15.7.7
Viewing System Information
• Click the Info tab.
15.7.8
Setting the Remote Control ID
If you have more than one DVR, you can use the ID function to pair the remote control with
a specific DVR.
To pair the remote control:
1. On the DVR, right-click to open the menu bar and click
.
2. Enter the DVR user name (default: admin) and password (default: 000000).
3. Click System>Control Device.
4. Under System ID, enter the desired ID number.
5. Click Apply to save your settings. Right-click repeatedly to return to live view.
6. On the remote control press ID, then press the ID number you entered in step 4 and
press Enter to confirm.
Note
You do not need to enter 0’s in the ID for unused digits. For example, if the ID is "004," press
ID>4>Enter.
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15.8 Advanced
The Advanced menu allows you to load system defaults, upgrade the system firmware,
and configure automatic firmware updates.
15.8.1
Configuring Firmware Upgrades
WARNING
Do not remove the USB flash drive or power off the DVR during the firmware update. Wait for the
system to reboot.
Firmware upgrades can provide improved functionality to your DVR. When firmware upgrades become available, you will automatically be prompted to upgrade your system.
You must have the latest DVR firmware and client software or mobile apps to connect to the DVR over the Internet.
You can enable or disable firmware upgrade prompts from appearing.
The system must be connected to the Internet to enable automatic firmware updates.
To configure firmware upgrade notifications:
1. Select the Auto Upgrade tab.
2. Under Auto Upgrade, select Enable to enable automatic firmware updates. Messages for firmware upgrades will appear on the DVR locally and via client software.
3. Check Check for update to enable local messages on the DVR to notify you for updates. The system will check for firmware upgrades every hour.
Note
Click Detect to check for firmware updates manually.
4. Click Apply to save changes.
15.8.2
Upgrading the System Firmware Using a USB Thumb Drive
If your system is not connected to the Internet, you may also download firmware upgrades
for free from www.lorextechnology.com and install them manually using a USB thumb
drive (not included).
You must have the latest DVR firmware and client software or mobile apps to connect to the DVR over the Internet.
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To upgrade the system firmware:
1. In your web browser, visit www.lorextechnology.com and search for the model number
of your DVR (check the label underneath your DVR for the model number). Download
the free firmware upgrade if one is available.
2. Extract the firmware into a blank USB flash drive. The firmware should be in a folder
named dvrupgrade. Ensure that this is the only folder in the USB drive.
3. Insert the flash drive into one of the USB ports.
4. Right-click to open the Menu Bar and click the Main Menu button (
).
5. Click Advanced.
6. Click Firmware Update.
7. Follow the on-screen instructions to update the firmware.
WARNING
Do not remove the USB flash drive or power off the DVR during the firmware update. Wait for the
system to reboot.
15.8.3
Restoring to Factory Default Settings
Restoring to factory default settings reverts any setting changes you have made to their
original settings. This does not affect the recordings saved on the DVR. You can reset a
single menu, or all menus.
To load system defaults:
1. Right-click to open the Menu Bar and click the Main Menu button (
).
2. Click Advanced. Then click Load Default.
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3. Select the menus that you wish to restore to default settings, or click All to restore the
entire system to default settings.
Note
It is recommended to leave the Network menu unchecked when restoring the system to factory defaults. If you restore the Network menu, you will need to redo remote connectivity setup to access
your DVR over the Internet.
4. Click Apply.
5. When the warning window appears, click OK to restore your settings.
6. Click OK to return to the menu.
7. Right-click until you have exited all menus. The DVR prompts you to restart.
15.8.4
Restarting or Shutting Down the DVR
1. Right-click to open the Menu Bar and click the Main Menu button (
).
2. Click Advanced.
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3. Click Reboot or Shut Down.
4. Follow the on-screen instructions to restart or shut down your system.
15.8.5
Configuring System Warnings
The system can send out email notifications, or trigger a connected alarm device (not included) if it detects system abnormalities. For example, the system can send out a warning
if the hard drive is low on storage.
To configure system warnings:
1. Click the Events tab.
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2. Configure the following:
• Event Type: Select the event that triggers the system to send out a notification or
alarm trigger. Choose from Disk No Space (low hard drive space), Disk Error
(hard drive error), or Video Loss.
• Enable: Select Enable or Disable to activate or deactivate the system from sending out notifications.
• Alarm Out: Select the checkbox to enable alarm out devices (not included) from
triggering.
• Show Message: Select the checkbox for the system to display an error message
when an event occurs.
• Send Email: Select the checkbox for the system to send out email notifications
when a system error occurs. Note, email notifications must be configured.
• Latch Time: Select the delay duration in the drop-down menu.
• Buzzer: Select the buzzer (system beep) duration when the system detects a system error.
3. Click Apply to save your settings.
15.8.6
Saving Your System Configuration to a USB Flash Drive
The DVR allows you to save your current system configuration to a USB flash drive (not included). This is useful if you want to backup your current settings.
Note
This function only saves settings created in system menus. It does not save or backup any video.
To save your system configuration to a USB flash drive (not included):
1. Insert a USB flash drive (not included) into one of the USB ports.
2. Right-click to open the Menu Bar and click Main Menu (
).
3. Click Advanced and select the Maintain tab.
4. Click Save Settings. Wait for the system to save your settings.
15.8.7
Loading a System Configuration from a USB Flash Drive
1. Insert a USB flash drive (not included) that contains a saved configuration to a USB
port. See above for details on how to save your DVR configuration.
2. Right-click to open the Menu Bar and click Main Menu (
).
3. Click Advanced and select the Maintain tab.
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4. Click Load Settings. The DVR will load the saved settings from the USB flash drive
and then restart.
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Connecting to Your DVR Over the
Internet on PC or Mac
This DVR features connectivity using the exclusive Lorex Stratus Connectivity. This cloudenabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time.
This section refers to Internet setup on PC or Mac, for smartphone/tablet setup, see 18
Mobile Apps: Accessing your DVR Using a Mobile Device, page 95.
16.1 System Requirements
Prior to using Lorex Stratus Client, make sure your system meets or exceeds the following
system requirements:
Description
Requirement
CPU
Pentium® 4 or above
Operating System
Windows 7/8 Mac OSX 10.6.6 and above (Intel
processors only)1
Memory
256 MB RAM or greater
Video
16 MB of video memory
Network (LAN)
10/100 BaseT Network
Network (WAN)
384 Kbps upload2
Browser
Safari 6.0 and above (Mac)1
1. For the latest compatibility list, check www.lorextechnology.com, as new software versions are released to the market
2. An upload speed of 1Mbps is recommended for best video performance
3. If a user connects to the system remotely, there may be slow performance when accessing the system locally. This is normal, and not a malfunction.
16.2 Step 1 of 3: Connect your DVR to Your Router
1. Power off your DVR by disconnecting the power adapter.
2. Connect an Ethernet cable (included) to the LAN port on the rear panel of the DVR.
Connect the other end of the Ethernet cable to an empty LAN port (usually numbered
1~4) on your router.
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0
3. Reconnect the power adapter to power the DVR back on.
DVR System
(may not be exactly as
shown)
Router
Internet
Computer
(not required for
local viewing)
16.3 Step 2 of 3: Obtain the DVR’s Device ID
The Device ID is a unique code that allows your system to handshake with the Lorex servers for a secure connection over the Internet.
To find the Device ID:
1. The Device ID is located on a sticker on the DVR.
Device ID: xxxxxxxxx
You can also find the Device ID by:
• Pressing the
window.
OR
button on the remote control to open the System Information
• Right-clicking and then clicking the Main Menu button (
password (default: 000000). Then click System>Info.
). Enter the DVR
EXAMPLE
2. Write down the Device ID of the DVR.
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16.4 Step 3 of 3: Connect to the DVR Over the Internet
Follow the steps below to connect to the DVR over the Internet using a PC or Mac.
Note
Make sure to upgrade your DVR to the latest firmware version. You must have the latest DVR firmware and client software to connect to the DVR over the Internet.
PC
1. Download and install the Client Software for PC from www.lorextechnology.com.
2. Once installation is finished, double-click the Lorex Stratus Client icon (
desktop. The DVR login screen appears.
) from the
3. Configure the following:
1
2
3
4
5
6
3.1.
3.2.
3.3.
3.4.
3.5.
3.6.
Under Login Type, select Device ID.
Under Device ID, enter the DVR’s Device ID. See the label on the top of the
DVR to find the Device ID.
Under User Name, enter the DVR’s user name (default: admin).
Under Password, enter the DVR’s password (default: 000000).
Under Client Port, enter the DVR’s Client Port (default: 9000).
Click Login.
• If this is the first time connecting to your system, you will be prompted to
change the password. Enter a new 6 character password and click OK.
4. Enter the new password in the login screen and click Login to connect to the DVR.
The Client Software connects to your DVR and streams live video from your cameras.
Mac
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1. Visit www.lorextechnology.com and download the Client Software for Mac.
2. Extract the installer file and double-click it to install.
3. Open Safari, then click Safari>Quit Safari. This resets Safari to complete the
installation.
4. Open the Lorex Stratus Client icon (
) from the Applications list.
1
2
3
4
5
6
4.1.
4.2.
4.3.
4.4.
4.5.
4.6.
Under Login Type, select Device ID.
Under Device ID, enter the DVR’s Device ID. See the label on the top of the
DVR to find the Device ID.
Under User Name, enter the DVR’s user name (default: admin).
Under Password, enter the DVR’s password (default: 000000).
Under Client Port, enter the DVR’s Client Port (default: 9000).
Click Login.
• If this is the first time connecting to your system, you will be prompted to
change the password. Enter a new 6 character password and click OK.
5. Enter the new password in the login screen and click Login to connect to the DVR.
The Client Software connects to your DVR and streams live video from your cameras.
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Upon login, the Live tab opens. The Client Software interface is the same on PC or Mac.
1
2
8
3
7
4
5
6
1. Navigation Tabs: Allows you to access the following tabs:
•
•
•
•
•
Live: Watch live video.
Playback: View saved video footage.
Remote Setting: Configure system and networking options.
Local setting: Configure where local files are stored on your hard drive.
Logout: Exits remote viewing.
2. Active Channel List: Displays channels that are currently live.
3. Main Screen: Main display screen for live viewing and playback. You can also drag
the screens to any desired position.
4. Viewing options:
•
•
: Click to open all connected channels.
: Click to close all connected channels. Note that the system continues to record when you close channels remotely.
•
: Previous page.
•
: Next page.
•
: Click to open the selected channel in full screen view.
•
: Click to select the desired split-screen viewing options.
5. Split screen Views: Click the desired viewing mode.
6. Mute: Click to mute audio.
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0
7. Connection Status: Shows the type of connection used.
• P2P (peer-to-peer) indicates that the video is streaming directly from the DVR to the
computer running the Client Software.
• RLY (relay) indicates that the video is streaming through a Lorex video server. While
relay mode is activated, the system will disconnect after 10 minutes of inactivity. Relay mode is only used when a direct connection cannot be made between the DVR
and computer.
0
8. PTZ Controls: PTZ (Pan, Tilt, Zoom) control for connected PTZ cameras (not
included).
17.1 Changing Viewing Modes
You can change the number of channels that the system displays simultaneously (i.e.
Split-screen Mode, Single-channel Mode, etc.).
To change the DVR’s viewing mode:
• Click one of the following:
• If the controls are not shown, click
.
.
17.2 Taking Screen Shots
The system can take screen shots of a selected channel during live view.
To take a screen shot of a channel:
1. Click
beside the desired channel to capture an image.
0
2. A pop-up window opens on the bottom left corner of the window. Click Preview to view
the image or Folder to show the image in the save folder.
17.3 Recording Video
You can record video footage directly onto your local hard drive. Once the video is in your
hard drive, you can back up the video footage onto recordable media such as USB memory keys and blank CD/DVD media.
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To record video:
1. Click
next to the channel that you wish to capture video from. The video will record to the default save directory.
0
0
0
2. Click
to stop video recording.
17.4 Showing / Hiding Channels
The Active Channel List is a convenient way to show / hide the cameras that display in the
main viewing window.
To show or hide video in the main video window:
1. Click
beside the channel number to show a channel. Click
channel.
again to hide the
0
17.5 Viewing the Bit Rate
• Right-click on a channel and click Show Bit rate to display the video bit rate.
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17.6 Changing the Save Directory of Screenshots or Recorded Video
1. Click the Local Setting tab.
1
2
2. Click
beside the desired category to browse for a save directory.
3. Select the desired save directory, and then click OK.
4. Click Save to save your changes.
17.7 Changing the Format of Recorded Video (PC Only)
You can change the format of recorded video saved using Remote Surveillance. This allows you to directly backup footage from your DVR as an .avi file. This does not affect the
format of video files that are backed up locally on the DVR (i.e. using a USB flash drive).
Note
This feature is not available via Mac.
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1. Click the Local Setting tab.
2. Under File Type, select the file format you would like to use when saving video (264 or
avi).
3. (Optional) Under Interval, select the maximum length (in minutes) for video saved on
the remote computer.
4. Click Save to save your changes.
17.8 Configuring PTZ Settings
The system supports remote PTZ controls for compatible PTZ cameras (not included).
• For details on connecting PTZ cameras to your system, see 21 Connecting a PTZ Camera (LH030 Series), page 131.
To control the PTZ settings on the DVR:
• From the Live tab, double-click to select the channel the PTZ camera is connected
to. Use the PTZ control panel to control the pan, tilt, zoom, focus, and iris control of
the camera.
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2
3
4
5
6
1
7
8
9
1.
2.
3.
4.
5.
6.
Show/Hide PTZ Controls: Click this button to hide/show PTZ controls. Click inside the display area
to pan and tilt the camera.
Direction Keys: Click to pan and tilt the camera.
Speed Slider: Increase or decrease the pan and tilt speed.
Zoom
Focus
Iris
7.
Preset: Click + to save the current camera position as a preset. Click — to delete the preset. To go
to a preset, select the number of the preset you would like to go to and then click
.
8.
Cruise: Click
to start a cruise. Click
to stop the cruise. While cruise is enabled, the camera
will automatically cycle through saved presets.
9.
Video Settings: Use the sliders to adjust the video quality settings of the camera.
17.9 Video Playback
Video playback allows you to watch video that has been saved in the DVR’s hard drive.
To playback video:
1. Click the Playback tab.
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2. In the calendar window, click the desired month, year, and date. Then, perform the
following:
1
2
3
4
2.1.
2.2.
2.3.
2.4.
3. Click
Under the Type drop-down menu, select the desired recording type you wish to search for
(Continuous, Alarm, or All).
Check Synchronous playback to play all selected channels at the same time.
Select the channels you wish to search.
Click the Search button.
to begin playback.
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17.9.1
Video Playback Controls
1
2
3
4 5 6 7
8 9 10 11
12
1.
2.
3.
4.
5.
6.
7.
8.
9.
Playback Window.
Video Content: Drag the line left or right to select the playback time.
Volume.
Play.
Pause.
Stop.
Step Forward: Click to advance the video by one frame.
Take Screenshot.
Download: Allows you to download recorded videos to your computer hard drive. To download video,
click the channel you want to back up and click the Download content button. A list of files appears. Select the files you want to back up and click Start Download.
10. Play All.
11. Stop All.
12. Speed Slider: Drag the slider to control playback speed.
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17.10
Configuring Display Settings
1. Click the Remote Setting tab, and then click Display>Live.
2. Configure the following:
•
•
•
•
Channel: Select the channel you want to modify.
Name: Enter the channel name if you want to re-name the channel
Position: Select the position of where the title appears in the channel.
Covert: Enable or Disable covert recording. Covert recording will hide the channel
on the DVR’s local display. You will see be able to see the channel when you log in
remotely.
• Show Time: Select Enable or Disable to show or hide the time on the DVR’s local
display.
• Record Time: Select Enable or Disable to show or hide the record time on the remote display.
3. Click Save to apply your settings.
17.11
Configuring Privacy Zone Settings
CAUTION
Areas covered by privacy zones are not visible in recordings.
You can blank out a certain portion of the channel with a black box.
To configure a privacy zone:
1. Click the Remote Setting tab, and then click Display>Privacy Zone.
2. In the Channel drop-down menu, select the channel you wish to configure.
3. Select the Privacy Zone checkbox to enable privacy masking.
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4. Drag your mouse cursor over the areas you wish to black out. A red box indicates the
area that is masked (blocked out).
• To remove a privacy area, click on the red box, then click the Delete button.
5. Click Save to apply your settings.
17.12
Configuring Recording Parameters
1. Click the Remote Setting tab, and then click Record>Rec Parameters.
2. Configure the following:
• Channel: Select the channel you wish to configure.
• Record: Select Enable or Disable to start or stop system recording.
• Pre-record: Select whether to enable or disable pre-recording.
3. Click Save to apply your settings.
17.13
Configuring the Recording Schedule
1. Click the Remote Setting tab, and then click Record>Schedule.
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2. Configure the following:
• Channel: Select the channel you wish to configure.
• Week: Select the day of the week you would like to apply the settings to.
The recording schedule is arranged as a grid. Each row represents a recording type (Continuous,
Motion, and Alarm), and each box represents an hour.
3. Click the recording grid, and select the type and duration of recording.
4. (Optional) Use the top Copy and Copy To drop-down to copy the recording schedule
to a specific day or all days. Click Copy to copy the schedule.
5. (Optional) Use the bottom Copy and Copy To drop-down to copy the recording schedule to a specific channel or all channels. Click Copy to copy the schedule.
6. Click Save to apply your settings.
17.14
Configuring System Recording Quality
1. Click the Remote Setting tab, and click Record>MainStream.
2. Under Resolution Mode, select D1 or 960H. If you change the Resolution Mode setting, the system will restart once you save your changes.
3. Configure the following:
• Channel: Select the channel you wish to apply the settings to.
• Resolution: Select the desired recording resolution.
• FPS (Framerate): Select the desired recording frame rate. Note that higher frame
rates require greater bandwidth consumption during remote viewing.
• Audio: Select whether you want the system to record audio (audio cameras required, not included).
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4. Click Save to apply your settings.
17.15
Configuring Basic Network Settings
The basic network menu allows you to configure the network protocol type (DHCP or
Static).
To configure basic network settings:
1. Click the Remote Setting tab, and click Network.
2. Configure the following:
• Type: Select between DHCP or Static. If you select Static, you can edit the IP address, Subnet Mask, Gateway, and DNS settings.
• Auto Port Forwarding: Select Enable or Disable to enable or disable the Auto
Port Forwarding feature.
3. Click Save to apply your settings.
17.16
Configuring the System Substream
You can adjust the data streaming rate (also called the SubStream) when you connect to
the system remotely. If you want to conserve bandwidth, select a lower frame rate and
bitrate.
Note
Setting your system to stream with a lower frame and bitrate may cause the video to appear choppy or
slow.
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To configure the system’s substream:
1. Click the Remote Setting tab, and click Network>SubStream.
2. Configure the Substream settings:
• Channel: Select the channel you wish to apply the settings to.
• Resolution: Select the desired recording resolution.
• FPS (Framerate): Select the desired recording frame rate. Note that higher frame
rates require greater bandwidth consumption during remote viewing.
• Bit Rate: Select the desired video bit rate.
• Audio: Select whether you want the system to record audio (audio cameras required, not included).
3. Click Save to apply your settings.
17.17
Configuring Email Notification Settings
1. Click the Remote Setting tab, and click Network> Email.
2. In the Email drop-down menu, select Default to use the default Lorex email server
(recommended) or select Custom to use your own custom SMTP email server.
If you want to use Lorex’s email server (recommended):
1. In the Sender Email field, enter the email address of the sender. This can be any
email address of your choice.
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2. In the Receiver Email field, enter the email address you want the DVR to send alarm
notifications to.
3. In the Interval drop-down menu, enter the duration the DVR must wait before sending
out a new notification. For example, if you select a 3 minute interval, the DVR will send
out email notifications every 3 minutes until the DVR stops detecting motion / alarm.
The DVR will only send out notifications when it detects motion / alarm triggers.
4. Click Save to save your settings.
If you select "Enable", and want to use your own email server:
1. Configure the following:
•
•
•
•
SSL: Select ON/OFF to enable/disable Secure Socket Layer protocol.
SMTP Port: Enter your SMTP address.
SMTP Server: Enter your SMTP Server.
Sender Email: Enter the sender email address. This can be any address of your
choice.
• Sender Password: Enter your email server’s password.
• Receiver Email: Enter the recipient’s email address.
• Interval: Enter the interval the DVR waits before sending a new email notification.
2. Click Save to save your settings.
17.18
Configuring DDNS Settings
The primary connectivity option uses Lorex Stratus Connectivity to connect to your system
over the Internet without requiring port forwarding or DDNS registration (see 16 Connecting to Your DVR Over the Internet on PC or Mac for details). Lorex DDNS is also available
as an optional connectivity option (see 25 DDNS Setup (Advanced), page 142 for details).
To configure DDNS settings:
1. Visit http://www.lorexddns.net and register for a free DDNS account.
2. Click the Remote Setting tab, and click DDNS.
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3. Configure the following:
• DDNS: Select Enable or Disable.
• Server: drop-down menu, select LOREXDDNS.
• Domain Name: Enter your Domain name/URL Request from the confirmation
email that was sent after you created your DDNS account.
• User name: Enter your DDNS User Name that was emailed to you after DDNS
registration.
• Password: Enter your DDNS Device password that was emailed to you after
DDNS registration.
4. Click Save to apply your settings.
17.19
Configuring Motion Detection Settings
1. Click the Remote Setting, and click Alarm>Motion.
2. Configure the following motion recording parameters:
• Channel: Select the channel you wish to apply the settings to.
• Enable: Select this checkbox to enable motion recording.
• Sensitivity: Select the desired motion detection sensitivity. The greater the value,
the greater the motion sensitivity.
• Buzzer: Select OFF to disable the buzzer when the system detects a motion event
or select the duration of the buzzer after the system detects a motion event.
Click and drag in the grid to configure motion detection areas.
Red: Motion detection enabled.
Clear: Motion detection disabled.
• Alarm Out: Select the checkbox to trigger connected alarm devices (not included).
• Full Screen: Select the checkbox so that the channel goes into full screen mode
when motion is detected.
• Enable Record: Select to enable system recording when motion is detected.
• Post Recording: Select the post-recording time after a motion event occurs.
• Record Channel: Select the channels that should record during a motion event.
• Show Message: Select the checkbox to enable the system to display a warning
message during a motion event.
• Send Email: Select the checkbox for the system to send a email notification during
a motion event.
3. Drag your mouse cursor in the window to select the desired area to monitor the channel for motion.
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4. Click Save to apply your settings.
17.20
Configuring your System to "Beep" During Motion
You can set your system to "beep" during motion. This is useful to notify you if someone
enters or exits an area.
To configure the system to "beep" during motion:
1.
2.
3.
4.
Click the Remote Setting tab, and click Alarm>Motion.
In the Channel drop-down menu, select the channel you wish to configure.
Select the Enable checkbox.
Beside the Buzzer drop-down menu, select the "beep" duration or select OFF to disable the "beep."
5. In the video window, select the area you wish to monitor for motion.
6. Click Save to apply your settings.
Result: The system beeps when it detects motion, and a green "M" icon appears. The
green "M" icon indicates that the system is only detecting motion, but not recording. To
have the system record motion events, enable motion recording in the recording calendar
(Remote Setting tab>Record>Schedule).
17.21
Configuring Alarm Notifications
Configure the settings for alarm devices (not included).
Note
External alarm devices (such as glass break detectors; not included) are required to configure settings in
the Alarm menu. Some models do not support alarm devices. Check the specifications for your DVR to
determine if it supports alarm devices.
To configure alarm notifications:
1. Click the Remote Setting tab, and click Alarm>Alarm.
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2. Configure the following:
• Alarm In: Select the channel that you wish to configure.
• Alarm Type: Select the alarm type N/O (normally open), N/C (normally closed), or
select OFF.
• Buzzer: Select the "beep" duration when an event occurs.
• Latch Time: Select the desired latch time when an alarm triggers.
• Show Message: Select the checkbox so that the system displays a warning message during an alarm recording.
• Send email: Select the checkbox for the system to send out email alerts during
alarm recording.
• Full Screen: Select the checkbox to enable the system to go into Full-screen View
when an alarm triggers.
• Alarm Out: Select the checkbox to enable alarm out devices to activate.
• Enable Record: Select the checkbox to enable system recording when an alarm
triggers.
• Post Recording: Select the desired post recording time after an alarm triggers.
• Record Channel: Select the channels that the system should record during an
alarm trigger.
3. Click Save to apply your settings.
17.22
Configuring Hard Drive Recording Mode
1. Click the Remote Setting tab, and click Device>HDD.
2. In the Overwrite drop-down menu, select Auto to enable overwrite mode.
Note
When overwrite is enabled, the system deletes the oldest footage (first in, first out) when the hard
drive is full. You can also select a desired amount of days or hours the system should retain data. For
example, if you select 30 days, the hard drive will begin to overwrite itself after 30 days. Note that
your hard drive must be large enough to store video for the selected duration.
3. Click Save to apply your settings.
17.23
Configuring PTZ Parameters
The system is capable of controlling PTZ cameras (not included) that are connected to the
system. Parameters for setting up PTZ cameras can be set either on the DVR locally or via
the remote client.
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Note
Please note that you will need to physically connect the PTZ camera to the DVR and acquire PTZ parameters from the PTZ camera manufacturer’s instruction manual. For more details on connecting a PTZ
camera to your system, see 21 Connecting a PTZ Camera (LH030 Series), page 131.
To configure PTZ settings:
1. Click the Remote Setting tab, and click Device>PTZ.
2. Configure the following:
•
•
•
•
•
•
•
•
Channel: Select the channel that the PTZ camera is connected to.
Protocol: Select the protocol of the PTZ camera.
Baud Rate: Select the baud rate of the PTZ camera.
Data Bit: Select the data bit rate of the PTZ camera.
Stop Bit: Select the stop bit rate of the PTZ camera.
Parity: Select the parity settings of the PTZ camera.
Cruise: Select Enable or Disable.
Address: Select the address of the PTZ camera.
3. Click Save to apply your settings.
17.24
Configuring the System Time and Date
1. Click the Remote Setting tab, and click System>General.
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2. Configure the system format and time:
• System Time: Enter the desired system time and date. An on-screen calendar appears when you click the date.
• Date Format: Select the desired format the date is displayed in.
• Time Format: Select between 12 hour or 24 hour time formats.
3. Select DST to enable daylight savings time, or NTP to sync the time with a NTP time
server.
Note
Using the NTP feature requires that your DVR have a constant Internet connection.
17.25
Changing the System’s Menu Time Out
1. Click the Remote Setting tab, and click System>General.
2. In the Menu Timeout drop-down menu, select the duration the menu stays on screen
before disappearing.
3. Click Save to apply your changes.
17.26
Configuring System User Accounts
You can add user accounts on the system.
To configure the user accounts menu:
1. Click the Remote Setting tab, and click System>Users.
2. Configure the following:
•
•
•
•
•
•
Click the desired user you wish to configure (i.e. user1).
User name: Enter the desired user name.
Password: Enter the desired user password.
Confirm: Re-enter the user password.
Active: Select Enable or Disable to activate or de-activate a user account.
Password: Select Enable to require a user password when users log on.
3. Select the menus that the user will have access to.
4. Click Save to apply your settings.
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17.27
Viewing System Information
1. Click the Remote Setting tab, and click System>Info.
17.28
Configuring Firmware Upgrades
Firmware upgrades can provide improved functionality to your DVR. When firmware upgrades become available, you will automatically be prompted to upgrade your system. You
must have the latest DVR firmware and client software to connect to the DVR over the
Internet.
To configure firmware auto upgrades:
1. Click the Remote Setting tab, and click Advanced>Auto Upgrade.
2. Under Auto Upgrade, select Enable to enable automatic firmware updates. Messages for firmware upgrades will appear on the DVR locally and on the client software.
3. Check Check for update to enable local messages on the DVR to notify you for updates. The system will check for firmware upgrades every hour.
Note
Click Detect to check for firmware updates manually.
4. Click Save to save changes.
17.29
Manually Upgrading System Firmware
To manually upgrade the system firmware, download the latest firmware from the system’s
product page at www.lorextechnology.com.
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You must have the latest DVR firmware and client software to connect to the DVR over the
Internet.
To upgrade the system firmware:
1. Download and extract the file to your computer’s desktop.
2. Click the Remote Setting tab, and click Advanced>Firmware upgrade.
3. Beside Upgrade File Path, click the browse button (...). Locate the firmware, and click
Open.
4. Click Start to begin the firmware upgrade.
5. Follow the on-screen instructions to complete the firmware upgrade.
CAUTION
DO NOT POWER OFF THE DVR OR DISCONNECT THE POWER CABLE DURING A FIRMWARE UPGRADE. Your system will restart during the firmware upgrade process.
17.30
Restoring Default Settings
1. Click the Remote Setting tab, and click Advanced>Load Default.
2. Select the menus that you wish to restore to factory defaults.
3. Click Save to restore system defaults for the selected items.
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17.31
Configuring Event Settings
The Event Settings tab allows you to configure how the system behaves when a system
event occurs (e.g. hard drive error, video loss). This is useful if you want your DVR to notify
you if there is a potential system problem.
To configure the system event settings:
1. Click the Remote Setting tab, and click Advanced>Events.
2. Configure the following:
• Event Type: Configure the type of event that triggers the system to send an alert.
• Enable: Select Enable to activate the system to notify you if an event occurs.
• Buzzer: Select OFF to enable/disable the system buzzer or select the duration of
the system buzzer after an event occurs.
• Show Message: Select the checkbox to enable the system to display a warning
message when an event occurs.
• Send Email: Select the checkbox to enable email notifications. Email notification
must be enabled.
• Alarm Out: Select Enable for the system to trigger alarm out devices when an
event occurs (alarm devices required; not included).
• Latch Time: Configure the system latch time after an event occurs.
3. Click Save to save changes.
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DVR Using a Mobile Device
You can remotely view camera streams from your DVR on compatible mobile phones and
tablets. This system features connectivity using the exclusive Lorex Stratus Connectivity,
which allows for easy access using a mobile device without requiring network configuration or a computer to complete the setup.
Note
Up to 3 devices can connect to the system at the same time.
18.1 Supported Apps and Platforms
Platform
App Name
Get App From
iPhone
Lorex Eco Stratus
Apple App Store
iPad
Lorex Eco Stratus HD
Apple App Store
Android
Lorex Eco Stratus
Google Play Store
For the latest list of supported apps and devices, visit www.lorextechnology.com/support.
18.2 iPhone
Use the Lorex Eco Stratus application to connect to your DVR on the iPhone.
Prerequisites
• An iTunes account (requires valid credit card number). Your credit card will not be billed
when downloading the app.
• Connect your DVR to your router using an Ethernet cable (included).
• Make sure to upgrade your DVR to the latest firmware version. You must have the
latest DVR firmware and mobile apps to connect to the DVR over the Internet.
Note
For the latest list of supported apps and devices, visit www.lorextechnology.com/support.
18.2.1
Connecting to Your System Using Lorex Eco Stratus
1. Install the Lorex Eco Stratus app for free from the App Store.
2. Tap the Lorex Eco Stratus icon (
) to open the app.
3. Tap Device Manager.
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0
4. Tap +.
5. Configure the following:
EXAMPLE
1
2
3
4
5
0
5.1.
Under Name, enter a name for your DVR of your choice.
5.2.
) next to Device ID and line up the QR code on the top of the DVR
Press the QR code icon (
using the camera on your device.
OR
If your device does not have a camera (e.g. 1st generation iPad), manually enter the Device ID
printed on the label.
Device ID: xxxxxxxxx
5.3.
5.4.
5.5.
Under Client Port, enter the DVR’s Client Port (default: 9000).
Under User Name, enter the DVR’s User Name (default: admin).
Under Password, enter the DVR’s Password (default: 000000).
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6. Tap Save. If this is the first time connecting, you will be prompted to change the DVR
password. Tap OK. Enter a new 6 character password and tap Done. This password
will be used to connect to your system from now on.
0
7. Tap Save again to connect to the DVR. The app opens in Live View and streams video
from all connected cameras.
18.2.2
Lorex Eco Stratus Interface
1
0
2
1.
2.
3.
4.
5.
6.
7.
8.
3
4
5
6
7
8
Live View: Tap a channel to select it. Double tap to view a channel in full screen. Swipe left or right to
change cameras or pages.
Disconnect selected channel.
Disconnect/connect all channels.
Screenshot.
Manual Record.
Select Device.
PTZ Controls.
Select Display Mode.
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18.2.3
1. Tap
Taking Screenshots
during live view or playback.
• If taking screenshots from live view: select the grid area you would like to take a
screenshot from or tap
to take a screenshot from all connected cameras.
2. To view screenshots, see 18.2.7 Viewing Screenshots, page 101.
18.2.4
1. Tap
Taking Manual Recordings
during live view or playback.
• If taking manual recordings from live view: tap the grid area you would like to start
recording on. Tap again when you would like to stop recording.
• If taking manual recordings from playback: tap
recording.
when you would like to stop
2. To view manual recordings, see 18.2.8 Viewing Manual Recordings, page 102.
18.2.5
Using PTZ Controls
If you have a PTZ camera (not included) connected, you may control it using the app.
Note
You must configure the system to communicate with the PTZ camera locally before you can control it using the app. For details, see 21 Connecting a PTZ Camera (LH030 Series), page 131.
To use PTZ Controls:
1. Tap the channel with your PTZ camera.
2. Tap
to open PTZ controls.
3. Double-tap the channel to select it in full screen. Use the PTZ controls.
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PTZ Camera Controls
0
1
1.
2.
3.
4.
5.
6.
2 3
4
5
6
Directional Arrows: Click the arrows to control the camera.
Call Preset.
Set Speed.
Zoom In/Out.
Focus In/Out.
Iris In/Out.
18.2.6
Using Remote Playback Mode on iPhone
Remote Playback Mode allows you to view recorded video saved on your DVR’s hard
drive.
To use remote playback mode:
1. From the Main Menu, tap Remote Playback.
2. Tap Select Channel. Select the channel you would like to playback from.
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3. The calendar shows any days that have recorded video for the selected channel with
dots under the date. Tap on a date to view video from that day. Swipe up or down to
change the month shown in the calendar.
3
0
2
Note
Swipe up or down to select the month.
4. Playback begins at the earliest available recordings from the selected day. Use the onscreen playback controls.
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0
Remote Playback Controls:
1
10
2
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
3
4 5
6 7 8 9
Playback Bar: Shows times with recorded video available.
Pause/Play.
Stop.
Slow Playback.
Fast Forward.
Step Forward: Advance the video by one frame.
Take Screenshot.
Manual Record: Tap to start/stop manual recording.
Mute/Unmute.
Zoom: Change scope of times shown in Playback Bar.
18.2.7
Viewing Screenshots
You can view screenshots or email them using the app.
Note
To email screenshots, you must have an email account configured in the Email app. Lorex does not support the Email app. Please refer to your device’s user’s guide or www.apple.com if you need support to
set up the Email app.
To view screenshots:
1. From the Main Menu, tap Image Manager.
2. Select the DVR with screenshots you would like to view.
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3. Tap the screenshot you would like to view.
Screenshot Viewing Controls
1
2
1.
2.
3.
4.
3
4
Swipe left or right to select screenshot
Send screenshot as email attachment.
Begin slideshow (tap inside the picture to stop the slideshow.
Delete screenshot.
18.2.8
Viewing Manual Recordings
You can view manual recordings using the app.
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To view manual recordings:
1.
2.
3.
4.
From the Main Menu, tap Record Playback.
0
Tap the DVR you would like to view manual recordings from.
Tap the recording file you would like to view.
Use the on-screen controls.
Manual Recording Playback Controls
1
2 3
1.
2.
3.
4.
5.
6.
7.
8.
4 5 6 7 8
Playback Bar: Select playback time.
Pause/play.
Stop.
Slow.
Fast Forward.
Step forward: Advance the video one frame.
Take Screenshot.
Mute/Unmute.
18.2.9
Using Device Manager to Manage DVR’s
You can use the Device Manager to add, delete, or modify your DVR’s.
To delete a DVR:
1. From the Main Menu, tap Device Manager.
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0
2. Swipe to the left on the DVR you would like to delete and tap Delete.
3. Tap Delete to confirm.
To modify a DVR:
1. From the Main Menu, tap Device Manager.
2. Tap on the DVR you would like to modify.
3. Change the connection details as needed and then tap Save.
18.3 iPad
Use the Lorex Eco Stratus HD application to connect to your DVR on an iPad.
18.3.1
Prerequisites:
• Connect your DVR to your router using an Ethernet cable.
• Make sure to upgrade your DVR to the latest firmware version. You must have the
latest DVR firmware and mobile apps to connect to the DVR over the Internet.
• For the latest list of supported apps and devices, visit
www.lorextechnology.com/support.
18.3.2
Connecting to your DVR
1. Install the free Lorex ECO Stratus HD app from the App Store.
2. Tap the Lorex ECO Stratus HD icon (
3. Tap
) to open the app.
.
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4. Tap +.
5. Configure the following:
EXAMPLE
1
2
3
4
5
5.1.
Under Name, enter a name for your DVR of your choice.
5.2.
) next to Device ID and line up the QR code on the
Press the QR code icon (
top of the DVR using the camera on your device.
OR
If your device does not have a camera, manually enter the Device ID printed on
the label.
Device ID: xxxxxxxxx
5.3.
5.4.
5.5.
Under Client Port, enter the DVR's Client Port (default: 9000).
Under User Name, enter the DVR's User Name (default: admin).
Under Password, enter the DVR's Password (default: 000000).
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6. Tap Save. If this is the first time connecting, you will be prompted to change the DVR
password. Tap OK.
7. Enter a new 6 character password and tap Done. This password will be used to connect to your system from now on.
8. Tap Save again to connect to the DVR. The app opens in Live View and streams video
from all connected cameras.
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18.3.3
Live View Interface
1
2
3 4 5 6 7 8 9 10 11 12 13 14
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
Device List: Drag cameras to the display area to open a single camera. Drag a DVR to the display area
to open all cameras connected to that DVR.
Display Area: Tap a camera to select. Double tap to view a camera in full screen.
Show/Hide Device List.
Screenshot: Tap to take a screenshot from the currently selected camera.
Manual Recording: Tap to start recording the currently selected camera. Tap again to stop recording.
Clear/Fluent: Select Clear for the app to prioritize video quality over frame rate if the connection is not
fast enough. Select Fluent for the app to prioritize frame rate over video quality.
Favorites.
Disconnect/Connect: Tap to disconnect from/connect to the currently selected camera.
Disconnect/Connect All: Tap to disconnect from/connect to all cameras.
Split-screen: Select desired split-screen layout.
Previous Page: Tap to select the previous page of cameras.
Next Page: Tap to select the next page of cameras.
Full-screen: Tap to open the display area in full-screen. Tap again to exit full-screen.
PTZ Controls: Tap to open PTZ camera controls (PTZ camera required; not included).
18.3.4
Taking Screenshots
during live view or playback to take a screenshot from the currently selected
1. Tap
camera. To view snapshots, please refer to the section 18.3.8 Viewing Screenshots,
page 110.
18.3.5
Taking Manual Recordings
1. Tap
during live view or playback to start manual recording from the selected
camera.
again to stop recording. To view manual recordings, please refer to the sec2. Tap
tion 18.3.9 Viewing Manual Recordings, page 111.
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18.3.6
Using PTZ Controls
If you have a PTZ camera (not included) connected, you may control it using the app.
Note
You must configure the system to communicate with the PTZ camera locally before you can control it using the app. For details, refer to the online user manual for your system.
To use PTZ controls:
1. Tap the channel with your PTZ camera.
to open PTZ controls.
2. Tap
3. Double-tap the channel to select it in full screen. Use the PTZ controls.
PTZ Controls
1
2
3
4
5
6
1.
2.
3.
4.
5.
6.
Zoom In/Out.
Focus In/Out.
Iris In/Out.
Direction Keys: Tap the arrows to control the camera direction.
Speed: Use the slider to set the camera's speed.
Close PTZ Controls.
18.3.7
Using Remote Playback Mode
Remote Playback Mode allows you to view recorded video saved on your DVR's hard
drive.
To use remote playback mode:
1. Tap
.
To open video for playback:
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1. Drag the DVR or a camera to the display area to open the earliest available recordings
from today.
OR
2
3
1
4
1. Tap cameras to select them. Red dots will appear in the calendar on days that have
video available.
2. Tap a day to select it.
3. Tap
4. Press
.
to start playback. Use the on-screen playback controls.
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Remote Playback Controls
14
2 3 4 5 6 7 8 9 10 111213
15
1
1.
2.
3.
4.
5.
6.
7.
Playback Bar: Tap to select playback time.
Show/Hide Device List.
Play.
Pause.
Stop.
Screenshot: Tap to take a screenshot from the currently selected camera.
Manual Record: Tap to start recording the currently selected camera. Tap again to
stop recording.
8. Slow.
9. Fast Forward.
10. Single Frame.
11. Play All.
12. Close All.
13. Full-screen.
14. Synchronization: Synchronizes playback time across all cameras when checked.
15. Change Scope: Change the time range shown on the playback bar.
18.3.8
Viewing Screenshots
You can view screenshots using the app.
To view screenshots:
1. Tap
.
2. Select the DVR with screenshots you would like to view. Then, select the day you
would like to open.
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3. Tap the screenshot you would like to view.
18.3.9
Viewing Manual Recordings
You can view manual recordings using the app.
To view manual recordings:
1. Tap
.
2. Tap the DVR you would like to view manual recordings from. Then, select the day you
would like to open.
3. Tap the recording file you would like to view.
4. Use the on-screen playback controls.
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Manual Record Playback Controls
9
1
1.
2.
3.
4.
5.
6.
7.
8.
9.
2
3
4
5
6
7
8
Back: Tap to select a different video file.
Pause/Play.
Stop.
Slow.
Fast Forward.
Next Frame.
Screenshot.
Mute/Unmute.
Playback Bar: Select playback time.
18.3.10
Using Device Manager to Manage DVRs
You can use the Device Manager to add, delete, or modify your DVRs.
To delete a DVR:
1. Tap
.
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2. Swipe to the left on the DVR you would like to delete and tap Delete.
3. Tap Delete to confirm.
To modify a DVR:
1. Tap
.
2. Tap on the DVR you would like to modify.
3. Change the connection details as needed and then tap Save.
18.3.11
Managing Favorites
You can use Device Manager to add or remove cameras from your favorites list. Your favorites list appears in the Live View and Remote Playback modes for quick access to certain cameras.
To add/remove favorites:
1. Tap
.
2. Tap Favorites.
3. Tap the star next to a camera to add or remove it from your favorites.
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18.4 Android
Use the Lorex Eco Stratus application to connect to your DVR on an Android smartphone
or tablet.
Note
The instructions below may differ depending on the model of your Android device.
Prerequisites
• Connect your DVR to your router using an Ethernet cable.
• Make sure to upgrade your DVR to the latest firmware version. You must have the
latest DVR firmware and mobile apps to connect to the DVR over the Internet.
Note
For the latest list of supported apps and devices, visit www.lorextechnology.com/support.
18.4.1
Connecting to Your System Using Lorex Eco Stratus
1. Install Lorex Eco Stratus from the Google Play Store.
Note
For support on downloading or installing Android apps, consult your Android device’s instruction
manual or the manufacturer’s support site.
2. Tap the Lorex Eco Stratus icon (
) to open the app.
3. Tap Device Manager.
4. Tap Add.
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0
5. Configure the following:
EXAMPLE
1
2
3
4
5
5.1.
Under Device Name, enter a name for your DVR of your choice.
5.2.
) next to Device ID and line up the QR code on the top of the
Press the QR code icon (
DVR using the camera on your device.
OR
If your device does not have a camera, manually enter the Device ID printed on the label.
Device ID: xxxxxxxxx
5.3.
5.4.
5.5.
Under Client Port, enter the DVR’s Client Port (default: 9000).
Under User Name, enter the DVR’s User Name (default: admin).
Under Password, enter the DVR’s Password (default: 000000).
6. Tap Save. If this is the first time connecting to the system, you will be prompted to
change the DVR password. Tap Confirm. Enter the new 6 character password and tap
Save. This password will be used to connect to your system from now on.
7. Tap Save again to connect to the DVR. The app opens in Live View and streams video
from all connected cameras.
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0
18.4.2
Lorex Eco Stratus Interface
1
2
1.
2.
3.
4.
5.
6.
7.
8.
3
4
5
6
7
8
Live View: Tap a channel to select it. Double tap to view a channel in full screen. Swipe left or right to
change cameras or pages.
Disconnect selected channel.
Disconnect/connect all channels.
Screenshot.
Manual Record.
Select Device.
PTZ Controls.
Select Display Mode.
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18.4.3
1. Tap
Taking Screenshots
during live view or playback.
• If taking screenshots from live view: Select the grid area you would like to take a
screenshot from or tap
to take a screenshot from all connected cameras.
2. To view screenshots, see 18.4.7 Viewing Screenshots, page 120.
18.4.4
1. Tap
Taking Manual Recordings
during live view or playback.
• If taking manual recordings from live view: Tap the grid area you would like to
start recording on. Tap again when you would like to stop recording.
• If taking manual recordings from playback: Tap
stop recording.
when you would like to
2. To view manual recordings, see 18.4.8 Viewing Manual Recordings, page 122.
18.4.5
Using PTZ Controls
If you have a PTZ camera (not included) connected, you may control it using the app.
Note
You must configure the system to communicate with the PTZ camera locally before you can control it using the app. For details, see 21 Connecting a PTZ Camera (LH030 Series), page 131.
To use PTZ Controls:
1. Tap the channel with your PTZ camera.
2. Tap
to open PTZ controls.
3. Double-tap the channel to select it in full screen.
4. Use the PTZ controls.
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0
PTZ Camera Controls
1
1.
2.
3.
4.
5.
6.
2
3
4
5
6
Directional Arrows: Click the arrows to control the camera.
Call Preset.
Set Speed.
Zoom In/Out.
Focus In/Out.
Iris In/Out.
18.4.6
Using Remote Playback Mode on Android
Remote Playback Mode allows you to view recorded video saved on your DVR’s hard
drive.
To use remote playback mode:
1. From the Main Menu, tap Remote Playback.
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2. Tap Select Channel. Select the channel you would like to playback from.
0
Note
If you receive the message "No video found," close the app and restart it.
3. The calendar shows any days that have recorded video for the selected channel with
dots under the date. Tap on a date to view video from that day. Swipe up or down to
change the month shown in the calendar.
4. Playback begins at the earliest available recordings from the selected day. Use the onscreen playback controls.
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0
Remote Playback Controls
1
9
2
1.
2.
3.
4.
5.
6.
7.
8.
9.
3
4
5
6
7 8
Playback Bar: Shows times with recorded video available.
Pause/Play.
Stop.
Slow Playback.
Fast Forward.
Take Screenshot.
Manual Record: Tap to start/stop manual recording.
Mute/Unmute.
Zoom: Change scope of times shown in Playback Bar.
18.4.7
Viewing Screenshots
You can view screenshots or share them using the app.
Note
To share screenshots, you must configure the apps used for sharing. Lorex does not support 3rd party
applications.
To view screenshots:
1. From the Main Menu, tap Image Manager.
2. Select the DVR with screenshots you would like to view.
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3. Tap the screenshot you would like to view.
Screenshot Viewing Controls
1
2
1.
2.
3.
4.
3
4
Swipe left or right to select screenshot
Tap to share screenshot.
Begin slideshow (tap inside the picture to stop the slideshow).
Delete screenshot.
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To share screenshots:
1. Tap
to share. Select an app that you would like to share the file with. Follow the
app’s instructions to share the file.
18.4.8
Viewing Manual Recordings
You can view manual recordings using the app.
To view manual recordings:
1.
2.
3.
4.
From the Main Menu, tap Record Playback.
Tap the DVR you would like to view manual recordings from.
Tap the recording file you would like to view.
Use the on-screen controls.
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0
Manual Record Playback Controls
1
8
2
1.
2.
3.
4.
5.
6.
7.
8.
3
4
5
6
7
Playback Bar: Select playback time.
Take Screenshot.
Slow.
Pause.
Play/Stop.
Fast Forward.
Step forward: Advance the video one frame.
Mute/Unmute.
18.4.9
Using Device Manager to Manage DVR’s
You can use the Device Manager to add, delete, or modify your DVR’s.
To delete a DVR:
1. From the Main Menu, tap Device Manager.
2. Press and hold on the DVR you would like to delete and then tap Delete.
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To modify a DVR:
1. From the Main Menu, tap Device Manager.
2. Tap on the DVR you would like to modify.
3. Change the connection details as needed and then tap Save.
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Lorex Player 11: Playing Backed
up Video on PC
Lorex Player 11 allows you to view your backed up video files from your DVR on your PC.
Note
To view backed up video files on Mac, see 20 Lorex Player for Mac: Viewing Backed up Video on Mac,
page 129.
0
Minimum
System Requirements
0
•
•
•
•
Intel Pentium 4 or above.
Microsoft Windows XP/Vista/7/8.
256 MB Ram.
16 MB video memory.
Prerequisites
• Back up video files from the DVR to your local hard drive.
19.1 Running Lorex Player 11
1. Download Video Player for PC from www.lorextechnology.com, under the page for
your DVR model.
2. Double-click the Lorex Player 11 (
) icon on the desktop.
3. Click the Open File to load a single video file. Click the
folder with backed-up videos.
button next to it to load a
4. Select the file and click Open.
• If you are opening a folder, click Add.
5. Double-click the file in the list on the right to begin playback.
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19.2 Lorex Player 11 Interface Overview
14
1
13
12
11
2
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
3 4
5 6 7
8
9 10
Video Window.
Rewind.
Open File.
Previous File.
Play.
Next File.
Stop.
Fast Forward.
Take Screenshot.
Hide/Show Playlist.
Delete File.
Remove File.
Add File.
Advanced Config Menu.
19.2.1
About the Advanced Config Menu
The Advanced Config menu allows you to select where the screen captures are stored.
To open the Advanced Config menu:
1. Click the
button.
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2. Click Select to change the snapshot save folder. Then select the folder and click OK.
3. Click OK to save changes.
19.3 Converting Backed Up Video to AVI Files
The DVR saves its backup files as proprietary video files. To share these files, you must
convert them into .AVI files. Note that the AVI generator can also back up audio from
audio-enabled cameras.
Note
The AVI Generator is only available for PC.
To start the AVI Generator:
1. Download and install AVI Generator for PC from www.lorextechnology.com, under
the page for your DVR model.
2. Double-click the AVI Generator shortcut on the desktop (
).
3. Click Open and then locate the backed up video file on your hard drive.
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4. Select the desired file format (.264 , h.264, All File) that you wish to search for. Click
Open.
5. Click Start to convert and save the file in the default save folder.
• Or click Save As to select a desired save folder, then click Start to convert the file.
6. Locate the file in the folder you selected in step 4.
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Lorex Player for Mac: Viewing
Backed up Video on Mac
Lorex Player for Mac allows you to view your backed up video files on a Mac computer.
To install Lorex Player for Mac:
1. Go to www.lorextechnology.com and search for the model number of your DVR (look
at the label underneath your DVR for the model number).
2. Navigate to the product page for your DVR model and download Video Player for
MAC.
0
3. Extract the file and double-click the Lorex Player for Mac installer (.pkg) file. Follow the
on-screen instructions to install the software.
Launching Lorex Player for Mac:
• Click the Lorex Player for Mac icon (
Finder.
) in the Dock or in your Applications List in
20.1 Opening Individual Video Files
3
1
2
1. Click the Load new file button (
).
2. Browse and select the desired file. Click Open to add the file to the video playlist.
Note
The default save directory is in your Home folder/dvr.
3. Double-click the video file in the playlist to begin playback.
20.2 Loading Multiple Video Files
You can load an entire folder of video files.
To load multiple video files saved onto your hard drive:
1. Click the Load folder button (
).
2. Select the desired folder you wish to add to the playlist. Click Open to add all the videos in the folder.
3. Double-click the video file in the playlist to begin playback.
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Lorex Player for Mac: Viewing Backed up Video on Mac
20.3 Lorex Player for Mac Interface
1
15
2
3
4
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
9 10 11 12 13
5
6
7
14
8
Video Playlist.
Video Slider.
Hide/Show Playlist.
Load File.
Load Folder.
Remove Selected File.
Clear Playlist.
Looped Playback.
Play.
Stop.
Rewind.
Fast Forward.
Step Forward.
Volume.
Video Window.
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Connecting a PTZ Camera (LH030
Series)
You can connect RS-485 PTZ cameras (not included) to the RS485 ports on the rear
panel.
To connect a PTZ camera to the system:
1. Connect the Transmit+ (TX+) Cable to the + side of the RS485 port on the rear panel.
2. Connect the Transmit- (TX-) Cable to the - side of the RS485 port on the rear panel.
3. Connect the video cable to a BNC port.
BNC
TX+
TX-
21.1 Configuring PTZ Settings
Before you can use the PTZ controls, you must enter your camera’s PTZ protocol details
into the DVR.
Prerequisite:
• Obtain the PTZ protocol details for your camera. Check your camera’s instruction manual for details.
To enter PTZ camera settings in the DVR:
1. Right-click to open the Menu Bar and click the Main Menu button (
system password (default: 000000).
). Enter the
2. Click Device and select the PTZ tab.
0
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Connecting a PTZ Camera (LH030 Series)
3. Configure the following according to your PTZ camera’s specifications:
•
•
•
•
•
•
•
•
Channel: Select the channel the PTZ camera is connected to.
Protocol: Select from Pelco-D or Pelco-P.
Baud rate: Select the PTZ camera’s baud rate.
Data Bit: Select from 5~8 data bits.
Stop Bit: Select from 1 or 2 stop bits.
Parity: Select from None, Odd, Even, Mark, or Space.
Cruise: Select Enable to enable PTZ cruise.
Address: Enter the PTZ camera’s address.
4. Click Apply to save your settings.
21.2 Using the PTZ Menu (Local DVR)
To control the PTZ camera locally on your DVR:
1. Select the channel that the PTZ camera is connected to.
2. Right-click and press the PTZ button (
menu opens.
). Enter the system password. The PTZ
3. Use the on-screen PTZ controls to control the camera.
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PTZ Controls
3
1
2
0
4
1.
2.
3.
4.
5.
5
Channel: Select the channel the PTZ camera is connected to.
Direction Keys: Click to pan and tilt the camera.
Speed Slider: Increase or decrease the pan and tilt speed.
Zoom/Focus/Iris Controls.
Preset Controls
21.3 PTZ Presets and PTZ Cruise
You can set preset positions for your PTZ cameras. You can also use PTZ cruise to have
the camera automatically cycle through presets.
21.3.1
PTZ Preset Controls
1
6
7
2
3
4
5
1.
2.
3.
4.
5.
6.
7.
Total: Total number of presets.
No.: Shows the number of the currently selected preset. Enter the desired preset number to select or
configure a different preset.
Time: When cruise mode is activated, the time field determines how long the camera will hold at the preset position before moving to the next preset. When creating presets, enter the number of seconds the
camera will stay at the preset.
Save: Click to save all changes made to presets.
Clear: Click to delete the current preset.
Go to: Click to go to the currently selected preset.
Set: Click to save the current camera position as a preset.
21.3.2
Setting PTZ Presets
1. Using the PTZ controls, move the camera into position.
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Connecting a PTZ Camera (LH030 Series)
2. (Optional) In the Time field, select the number of seconds the camera will remain in
that position during PTZ cruise before going to the next position.
3. Click Set to set the preset. The Total and No. field will automatically increase. The Total
field shows you the total number of created presets, and the No. field shows you the
number of the preset you are currently creating.
4. Complete the steps above to create additional presets as needed. Press Save when
you are finished to save all created presets.
21.3.3
Selecting PTZ Presets
1. In the No. field, select the number of the preset you would like to select.
2. Click Go to to go to the preset.
21.3.4
Deleting PTZ Presets
1. In the No. field, select the number of the preset you would like to delete.
2. Click Clear to delete the preset and click Save to save your changes.
21.3.5
Starting / Stopping PTZ Cruise
When PTZ cruise is enabled, the camera will cycle through saved presets. You must set
and save presets to use PTZ cruise.
To start / stop PTZ cruise:
1. Right-click to open the Menu Bar and click the Start Cruise button (
tem password. The camera will cycle through PTZ presets.
). Enter the sys-
• To stop the PTZ cruise, right-click to open the Menu Bar and click the Stop Cruise
button (
). Enter the system password.
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Connecting Additional External
Monitors (LH030 Series)
0
Connect one monitor to the VGA port and one to the HDMI port to display the system interface on two monitors simultaneously.
Use the Video Output port (BNC) on the rear panel of the system to connect an external
monitor. This is useful if you need to monitor the system from a second location (e.g. a
back office).
VGA or HDMI
1
BNC
2
1.
2.
Primary Monitor/TV (Not Included).
External Monitor (Not Included).
Note
You can press 0 on the remote control three times to switch the mouse and system interface between the
monitor connected to the VGA/HDMI port and the monitor connected to the Video Output port.
22.1 Connecting the DVR to TV RCA Ports
To connect the DVR to a television using RCA cables, connect a BNC to RCA adapter (not
included; Lorex model# BNCA) to the Video Output port.
BNC to RCA Adapter
22.2 Customizing the Channel Arrangement on the External Monitor
You can use the steps below to create a custom split-screen display on a secondary monitor connected to the Video Output port (BNC).
To customize the channel arrangement on the external monitor:
1. Connect an external monitor the Video Output port, as shown above.
2. Press 0 three times on the remote control to move the mouse and system interface to
the monitor connected to the Video Output port.
3. Right-click and click the Main Menu button (
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Connecting Additional External Monitors (LH030 Series)
4. Click Display>Output.
1
2
4.1.
3
Under View Setup, select Enable. This lets you select and arrange the channels you want to show on the screen.
Note
Enabling View Setup disables your ability to change channels the normal way on the selected monitor. You will need to disable View Setup to return to normal operation.
4.2.
4.3.
Under View Mode, select the desired viewing mode: Single, Quad, Nine (8/
16-channel models only), or Sixteen (16-channel models only).
Click Vout Setup. A menu appears that allows you to select the arrangement of
channels.
5. Click the drop-down menus to select which channels to show on the screen and the arrangement of channels.
6. Click Apply to save changes. Click Ok. Right-click repeatedly to and return to live
viewing.
7. Press 0 on the remote control 3 times to restore the system interface to the VGA/HDMI
monitor.
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23
Recording Audio (LH030 Series)
The system can also record audio for up to 2 channels (4/8-channel models) or 4 channels
(16-channel model). You must have audio-capable cameras (not included) or self-powered
microphones (not included) in order to record audio on the system.
RCA Cable
To enable audio recording:
1. Connect the BNC video cable from the camera to either Video Input 1 or 2 (4/8-channel models) or to any Video Input between 1 and 4 (16-channel models). For example, connect the camera to Video Input port 1.
2. Connect the RCA audio cable from the camera to the corresponding Audio INPUT.
Following the example in step 1, you would connect the cable to Audio Input port 1.
3. Right-click to open the Menu Bar and click the Main Menu button (
).
4. Click Record and select the MainStream tab.
5. Ensure the Audio checkbox is checked next to the channel the audio-enabled camera
is connected to.
6. Click Apply to save your changes.
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Replacing the Hard Drive (LH030
Series)
0
0
The system comes with a pre-installed SATA hard drive. You can expand the hard drive
with a replacement 3.5" or 2.5" SATA hard drive up to 4TB.
Note
It is recommended to use surveillance or security-certified hard drives, which are designed to be reliable
over long periods of time while recording 24/7. Security-certified hard drives are available at
www.lorextechnology.com.
24.1 Removing the Hard Drive
WARNING
Make sure that the power cable has been disconnected before changing the hard drive.
1. Remove the screw from each side panel and rear panel (x3) of the cover.
2. Gently slide the cover away from the rear panel and lift off. Be careful of sharp edges.
3. Disconnect the power and data cables.
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Replacing the Hard Drive (LH030 Series)
4. Next, remove the hard drive from the housing. This step depends on if you are using a
3.5” or 2.5” hard drive:
If your system has a 3.5” hard drive:
1
4.1.
4.2.
4.3.
2
Turn the DVR over carefully and loosen the 4 screws securing the hard drive.
Turn the DVR back over and slide the hard drive and lift out of the DVR.
Remove the 4 screws on the bottom of the hard drive.
If your system has a 2.5" hard drive:
0
0
4.1.
Turn the DVR over carefully. Hold the hard drive in place and remove the 4 screws securing the
hard drive. Keep holding the hard drive and turn the DVR back over. Remove the hard drive
from the DVR.
WARNING
Make sure to hold the hard drive in place while removing the hard drive screws and turning
the DVR to avoid damaging the DVR.
5. Replace the side and cover panel screws.
24.2 Installing the Hard Drive
WARNING
Make sure that the power cable has been disconnected before changing the hard drive.
1. Remove the screw from each side panel and rear panel (x3) of the cover.
2. Gently slide the cover away from the rear panel and lift off. Be careful of sharp edges.
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Replacing the Hard Drive (LH030 Series)
0
0
3. Next, install the hard drive. This step depends on if you are installing a 3.5” or 2.5” hard
drive.
If you are installing a 3.5” hard drive:
1
2
3
0
3.1.
3.2.
3.3.
Insert 4 hard drive screws into the bottom of the hard drive and tighten them 1/2 of the way.
Place the hard drive in the screw slots with the power and data connectors facing left (if looking
at the DVR from the front), and slide the hard drive into place.
Tighten the hard drive screws to secure the hard drive in place.
If you are installing a 2.5” hard drive:
3.1.
Place the hard drive over the screw holes. Hold the hard drive in place and turn the DVR over
carefully. Insert 4 screws to secure the hard drive. Turn the DVR back over.
WARNING
Make sure to hold the hard drive in place while inserting the hard drive screws and turning
the DVR to avoid damaging the DVR.
4. Connect the power and data cables.
5. Replace the DVR cover.
6. Replace the side and cover panel screws.
24.3 Formatting the Hard Drive
If you replace the pre-installed hard drive, it must be formatted in order to function properly
with the system.
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Replacing the Hard Drive (LH030 Series)
CAUTION
Formatting the HDD erases all data on the hard disk. This step cannot be undone.
To format the hard drive:
1. Right-click to open the Menu Bar and click the Main Menu button (
).
2. Click Device.
3. Click the checkbox under Select to choose the drive you wish to reformat.
4. Click Format HDD.
5. When the warning window appears, click OK. Wait for the system to format the hard
drive.
Note
You may notice that the size of the HDD and the free space are not the same. The system uses a
portion of the disk space for the operating system and initialization. This is common in all security
DVRs as well as computer hard drives.
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DDNS Setup (Advanced)
Free Lorex DDNS service is available as an optional connectivity method to connect to
your system over the Internet.
DDNS Service is not required to connect to your DVR, since the system supports Lorex
Stratus Connectivity. For details on setting up your system using , Lorex Stratus Connectivity see 16 Connecting to Your DVR Over the Internet on PC or Mac, page 69.
25.1 Accessing your DVR within a local network (LAN)
You can connect to your DVR through using the Client Software through the local area network (LAN). It is recommended to confirm connectivity over a local network before setting
up your DVR for DDNS connectivity.
Note
To complete the steps below, your computer must be on the same network as your DVR.
Note
Except where noted, the instructions below are the same for PC and Mac.
25.1.1
Step 1 of 3: Connect your DVR to the Local Area Network
1. Power off your DVR by disconnecting the power cable.
2. Connect an Ethernet cable (included) to the LAN port on the rear panel of the DVR.
Connect the other end of the Ethernet cable to an empty LAN port (usually numbered
1~4) on your router.
0
3. Reconnect the power cable to power the DVR back on.
DVR System
(may not be exactly as
shown)
Internet
Router
Computer
(not required for
local viewing)
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DDNS Setup (Advanced)
25.1.2
Step 2 of 3: Obtain the DVR’s Local IP Address
1. Press the
OR
button on the remote control to open the System Information window.
Right-click and click the Main Menu button (
fault: 000000). Then click System>Info.
). Enter the DVR password (de-
2. Write down the IP Address number of the DVR.
• A local IP looks something like this: 192.168.5.118. Note that single digit numbers
appear as three digits. For example, "005" is the same as "5".
25.1.3
Step 3 of 3: Connect to the DVR’s Local IP Address
Follow the steps below to confirm connectivity over a local network on a PC or Mac.
To connect using the DVR’s local IP address on a PC:
1. Download and install the Client Software for PC from www.lorextechnology.com.
2. Once installation is finished, double-click the Lorex Stratus Client icon (
the desktop. The DVR login screen appears.
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DDNS Setup (Advanced)
3. Configure the following:
EXAMPLE
1
2
3
4
5
3.1.
3.2.
3.3.
3.4.
3.5.
Under Login Type, select IP Login.
Under IP Address, enter the DVR’s IP Address (e.g. 192.168.0.100).
Under User Name, enter the DVR’s user name (default: admin).
Under Password, enter the DVR’s password (default: 000000).
Under Client Port, enter the DVR’s Client Port (default: 9000).
4. Click Login.
• If this is the first time connecting to your system, you will be prompted to change the
password. Enter a new 6 character password and click OK.
To connect using the DVR’s local IP address on a Mac:
1. Visit www.lorextechnology.com and download the Client Software for Mac.
2. Extract the installer file and double-click it to install.
3. Open Safari, then click Safari>Quit Safari. This resets Safari to complete the
installation.
4. Open the Lorex Stratus Client (
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DDNS Setup (Advanced)
5. Configure the following:
EXAMPLE
1
2
3
4
5
5.1.
5.2.
5.3.
5.4.
5.5.
Under Login Type, select IP Login.
Under IP Address, enter the DVR’s IP Address (e.g. 192.168.0.100).
Under User Name, enter the DVR’s user name (default: admin).
Under Password, enter the DVR’s password (default: 000000).
Under Client Port, enter the DVR’s Client Port (default: 9000).
6. Click Login.
• If this is the first time connecting to your system, you will be prompted to change the
password. Enter a new 6 character password and click OK.
• Enter the new password in the login screen and click Login to connect to the DVR.
25.2 DDNS Setup—Access your DVR Remotely over the Internet
Setting up DDNS connectivity allows you to view your DVR from any computer or compatible mobile device with Internet access.
Note
Except where noted, the instructions below are the same for PC and Mac.
To set up remote connectivity with your DVR, you must:
1. Port forward the HTTP and Client ports (default: 80 and 9000) on your router to your
DVR’s IP address.
2. Create a DDNS account.
3. Enable DDNS on the DVR.
4. Test the remote connection by entering your DDNS address in a web browser.
25.2.1
Step 1 of 4: Port Forwarding
You must port forward the HTTP and Client ports (default: 80 and 9000) on your router to
your DVR’s IP address before you can remotely connect to your system. There are several
methods to port forward your router:
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DDNS Setup (Advanced)
• Use the Easy Connect Auto Port Forwarding Wizard (PC only) to port forward the
required ports (see www.lorextechnology.com for details). For instructions on how to
use the Easy Connect Wizard, see the Easy Connect manual on
www.lorextechnology.com.
• Manually port forward the required ports on your router to your DVR’s IP address by following your router manufacturer’s instructions. For more information on port forwarding,
see the reference guides on www.lorextechnology.com.
Note
If the above ports are not forwarded on your router, you will not be able to access your system remotely.
25.2.2
Step 2 of 4: Create a DDNS Account
Lorex offers a free DDNS service for use with your system. A DDNS account allows you to
set up a web site address that points back to your local network. This allows you to connect to your system remotely. You must create a DDNS account in the same network as
your DVR.
To setup your free Lorex DDNS account:
1. In your browser, go to http://www.lorexddns.net and click Step 1.
2. The My Lorex account login screen opens (if you are already logged in, skip to step 4).
Create a new account or log into an existing account. To create a new account, fill in
the required fields on the right and click Create Account.
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25
DDNS Setup (Advanced)
3. Click Warranties to register your product for warranty.
Note
Warranty registration is required to register for DDNS.
4. The Warranty page opens. Click Activate Warranty to register your product for
warranty.
5. Under Your Address, select an address or click Enter a New Address to create a new
address. Fill in your address information and click Create Address.
0
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DDNS Setup (Advanced)
6. Fill in the warranty registration form with your product and purchase details. Check the
sticker underneath your DVR for the Product Model Number and Serial Number. Click
Save Warranty.
7. A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a
New DDNS.
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DDNS Setup (Advanced)
8. Configure the following:
1
2
3
4
8.1.
8.2.
8.3.
Product Warranty: Select the product warranty you created in the previous
steps.
Device Name: Enter a name for your device. You can enter your name, business name, or anything of your choice. This is used to identify this device in
your list of activated DDNS accounts that appears anytime you visit the DDNS
page.
MAC Address: Enter the MAC address of your Lorex product. To find the MAC
address:
Press the
window.
button on the remote control to open the System Information
OR
Right-click and click the Main Menu button (
(default: 000000). Then click System>Info.
8.4.
). Enter the DVR password
URL Request: Enter the web site address that will be used to connect to your
Lorex product. For example, if you enter tomsmith, the address to access your
video will be
http://www.tomsmith.lorexddns.net
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DDNS Setup (Advanced)
9. Click Save to register your product for DDNS. A confirmation email will be sent to the
email address used to register for My Lorex. You will need this information to enable remote access to your system. Record your information below:
Domain name/URL Request:
DDNS User Name:
Device DDNS password:
25.2.3
Step 3 of 4: Enable DDNS on the DVR
To enable DDNS in your DVR:
1. Right-click to open the Menu Bar and click the Main Menu button (
system password if prompted.
). Enter the
2. Click Network and select the DDNS tab.
3. Configure the following:
1
2
3
4
5
3.1.
3.2.
3.3.
3.4.
3.5.
In the DDNS drop-down menu, select Enable.
Beside Server, select LOREXDDNS (default).
Under Domain Name, enter your Domain name/URL Request from the confirmation email
that was sent after you created your DDNS account.
Under User Name, enter your DDNS User Name that was emailed to you after DDNS
registration.
Under Password, enter your DDNS Device password that was emailed to you after DDNS
registration.
4. Click Apply to save your settings.
25.2.4
Step 4 of 4: Connect to the DVR’s DDNS Address
Note
Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.
To connect using the DVR’s DDNS address on a PC:
1. Install the Lorex Stratus Client on a remote computer.
2. Once installation is finished, double-click the Lorex Stratus Client icon (
the desktop. The DVR login screen appears.
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DDNS Setup (Advanced)
3. Configure the following:
EXAMPLE
tomsmith.lorexddns.net
3.1.
3.2.
3.3.
3.4.
3.5.
1
2
3
4
5
Under Login Type, select IP Login.
Under IP Address, enter the DVR’s DDNS Address (e.g. http://www.tomsmith.lorexddns.net).
Under User Name, enter the DVR’s user name (default: admin).
Under Password, enter the DVR’s password (default: 000000).
Under Client Port, enter the DVR’s Client Port (default: 9000).
4. Click Login.
To connect using the DVR’s DDNS address on a Mac:
1. Install the Lorex Stratus Client on a remote computer.
2. Open Safari, then click Safari>Quit Safari. This resets Safari to complete the
installation.
3. Open the Lorex Stratus Client (
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25
DDNS Setup (Advanced)
4. Configure the following:
EXAMPLE
tomsmith.lorexddns.net
4.1.
4.2.
4.3.
4.4.
4.5.
1
2
3
4
5
Under Login Type, select IP Login.
Under IP Address, enter the Domain name/URL Request followed by.lorexddns.net (e.g.
http://www.tomsmith.lorexddns.net).
Under User Name, enter the DVR’s user name (default: admin).
Under Password, enter the DVR’s password (default: 000000).
Under Client Port, enter the DVR’s Client Port (default: 9000).
5. Click Login.
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Troubleshooting
When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Lorex Technical Support:
Error
Possible Causes
Solutions
•
•
•
System is not receiving
power, or is not powering up.
Cable from power adapter is
loose or is unplugged.
•
•
Power switch is set to OFF
Confirm that all cables are
connected correctly.
Confirm that the power
adapter is securely connected to the back of the unit.
•
Confirm that the power switch
is in the ON (I) position.
•
Confirm that the system is
powered on (LED indicators
on the front should be ON).
If the unit is connected
through a power bar or surge
protector, try bypassing the
bar and connecting the
power directly to the wall
outlet.
Confirm that there is power at
the outlet:
) position*.
(
* Some models do not have a
power switch.
•
Cables are connected, but
system is not receiving sufficient power.
•
•
•
•
•
Remote control is not detected by the system.
•
Battery in the remote control
is drained.
There are no batteries in the
remote control.
•
Install two fresh AAA alkaline
batteries in the remote
control.
•
Hard drive cables are loose
or not properly connected.
•
Remove the housing and
check that hard drive cables
are firmly connected.
•
There is no hard drive in the
system.
•
Open the housing and install
compatible hard drive. Make
sure to format the drive after
installing. For details, see 24
Replacing the Hard Drive
(LH030 Series), page 138.
•
Overwrite is not enabled.
•
From the Main Menu, select
DEVICE>HDD. Select Auto
under Overwrite and click
Apply.
•
•
•
Hard drive is not detected by
the system.
Hard drive is full (0%) and
the unit is no longer
recording.
Connect the power cable
to another outlet.
Test the outlet with another device (such as a lamp
or phone charger).
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Troubleshooting
Error
Possible Causes
Solutions
•
•
Monitor/TV not detected by
DVR.
•
Power off the monitor/TV and
DVR. Power on the monitor/
TV, and then power on the
DVR.
•
Input channel for DVR not selected on monitor/TV.
•
On the monitor/TV, select the
input channel the DVR is connected to.
•
Video cable is loose or has
become disconnected.
•
Check the video cable connection to the DVR and monitor/TV.
•
Video-out resolution has
been set to the incorrect
setting.
•
butPress and hold the
ton on the remote control until the DVR restarts. The DVR
will reset to the default resolution (1024x768).
•
•
There is no picture on monitor/TV after connecting it to
the DVR.
Mouse not detected by
system.
There is no picture on selected channels / camera
picture is not being displayed.
•
Mouse cable is not firmly
connected to the system.
Mouse is not connected to
the system.
•
Firmly connect the mouse cable to one of the USB ports.
•
System needs to be reset
•
Power off the system (disconnect power cable). Firmly
connect a USB mouse to one
of the USB ports. Reconnect
the power cable to the DC
12V port on the rear panel.
•
Camera cables are loose or
have become disconnected.
•
Check the camera video cable and connections.
Disconnect and reconnect
the cable at the system and
at the camera.
Try moving the camera to another channel or use another
cable.
•
•
•
The image on the DVR appears, but does not have
sound.
•
The system beeps at startup.
•
The system beeps during
motion detection.
•
Audio cables are loose or
have been disconnected.
•
Check the AUDIO Input connections to the DVR.
•
Volume on external speakers
(not included) is low or off.
•
Increase volume on external
speakers (not included).
•
The beep at startup is normal.
•
Open the Main Menu and
click System>Motion. In the
Buzzer drop-down, select Off.
Click Apply.
•
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Motion detection is enabled
and the alarm buzzer is
activated.
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26
Troubleshooting
Error
Possible Causes
Solutions
•
•
Email notification is disabled.
•
Ensure you have configured
email notification. For details,
see 15.4.5 Setting up Email
Notification, page 54.
•
Default setting is disabled,
but you have not entered your
own SMTP information.
•
If you want to use your own
SMTP server, deselect the
Default box, and enter your
SMTP Server address, Port,
User name, and Password in
the respective fields.
I am not receiving email
notifications.
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27
LH030 Series System
Specifications
System
Operating System
Linux (embedded)
Pentaplex
Simultaneous view, record, playback, backup & remote monitoring
Number of Channels
4/8/16
Inputs/Ouputs
Video IN
4/8/16 x 1Vp-p, CVBS, 75ohms, BNC
Video OUT
1 x BNC
VGA OUT
Yes
HDMI
Yes
Audio IN
4/8 ch: 2 Line in (RCA), G.711
16 ch: 4 Line in (RCA), G.711
Audio OUT
1 line out (RCA), G.711
USB Port
1 at the back for mouse, 1 at the front for firmware
upgrade & USB backup
Alarm IN
4/8 ch: Alarm IN not supported
16 ch: 8ch Alarm IN
Alarm OUT
16 ch: 1ch Alarm OUT
Video Output Resolution
1920x1080 (HDMI), 1440x900, 1280x1024,
1024x768
PTZ Control
RS-485 Pelco D & P Protocol
Display
Live Display
4 ch: 1, 4
8 ch: 1, 4, 8
16 ch: 1, 4, 9, 16
Live Display Speed
4 ch: 120 NTSC, 100 PAL
8 ch: 240 NTSC, 200 PAL
16 ch: 480 NTSC, 400 PAL
OSD
ON/OFF
System Navigation
USB mouse, IR remote controller
Motion Area Setting
Adjustable grid (30x44) NTSC
Adjustable grid (36x44) PAL
Sensitivity Levels
8
Firmware Upgrade
Automatic over the Internet & via USB device and
network
User Authority
By user group
Time Synchronization
Auto time sync by NTP server
Recording
Video Compression
H.264
Audio Compression
G.711
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LH030 Series System Specifications
Recording Resolution
NTSC:
960H: 960x480, 960x240, 480x240
D1 mode: 720x480(D1), 720x240, 360x240
PAL:
960H: 960x576, 960x288, 480x288
D1 mode: 720x576(D1), 720x288, 360x288
Recording Resolution Setting
Per camera for different resolutions
Recording Quality Control
3 levels
Recording Schedule
4/8 ch: By hour, by day, by recording mode, by motion, by channel
16 ch: By hour, by day, by recording mode, by motion, by alarm, by channel
Pre Recording
Max. 10 Secs
Post Recording
Max. 5 Minutes
Reliability
Watch-Dog, auto-recovery after power failure
Covert Video
Yes
Playback
Playback Channel
4 ch: 1~4 Adjustable
8 ch: 1~8 Adjustable
16 ch: 1~16 Adjustable
Playback Speed
Variable Max 16x
Playback Players
Backup Player
Search
By time & event
Log Search
Up to 100,000 lines for motion detected, configuration changes, connects/disconnects and video
loss.
Audio Play
Yes
Storage & Archive
Storage
Up to 1 HDD’s (SATA)
Maximum Capacity
Up to 4TB
Backup Media
USB flash drive & HDD
Backup File Format
H.264 file (AVI generator included)
Connectivity
Cloud Connection
Lorex Stratus Connectivity
Supported Operating Systems
Windows™
Mac OSX
Remote Software
Client Software (PC) & Safari (Mac)
Email Notification
Text with snapshot
Instant Smart Phone & Tablet Support
iPad®, iPhone®, Android™
DDNS
Free Lorex DDNS
System Configuration
Full setup configuration over network
Ports
Programmable by User
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LH030 Series System Specifications
Network Protocol
TCP/IP / DHCP / UDP / DDNS / PPPoE
Network Interface
10/100-Base-TX, RJ-45
Network Speed Control
48Kb ~ 8MB/sec.
General
Power Consumption
Approx. 10 watts (No HDD Installed)
Supply Voltage
100VAC-240VAC, 12VDC, 2A, 50/60Hz
Unit Dimensions (W x D x H)
11.81” x 8.66” x 1.97”
300mm x 220mm x 50mm
Unit Weight
1kg / 2.2lbs
Operating Temperature
32° ~ 104° F / 0° ~ 40° C
Humidity
10 ~ 90% RH
Recording Resolution (Pixels) & Speed (FPS - Frames per second)
960H Mode
Model
4ch
8ch
16ch
FPS
D1 Mode
960H
1/2 960H
1/4 960H
D1
1/2 D1
1/4 D1
(CIF)
960 x 480
960 x 240
480 x 240
720 x 480
720 x 240
360 x 240
Total
120
120
120
120
120
120
Per
channel
30
30
30
30
30
30
Total
88
88
240
240
240
240
Per
channel
11
11
30
30
30
30
Total
160
160
480
224
224
480
Per
channel
10
10
30
14
14
30
As our products are subject to continuous improvement, Lorex Corporation and its subsidiaries reserve the right to modify product design, specifications, and prices without notice
and without incurring any obligation. E&OE
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28
Notices
This product has been certified and found to comply with the limits regulated by FCC,
EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage. However, it is imperative that the user follows the guidelines in this manual to avoid improper usage, which may
result in damage to the product, electrical shock and fire hazard injury.
28.1 FCC/IC Notice
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception (which can
be determined by turning the equipment on and off), the user is encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio or television technician for assistance.
28.2 Modification
Any changes or modifications not expressly approved by the grantee of this device could
void the user's authority to operate the device.
Toute modification non approuvée explicitement par le fournisseur de licence de l'appareil
peut entraîner l'annulation du droit de l'utilsateur à utiliser l'appareil.
28.3 ROHS
This product is fully compliant with the European Union Restriction of the Use of Certain
Hazardous Substances in Electrical and Electronic Equipment ("RoHS") Directive (2002/
95/EC). The RoHS directive prohibits the sale of electronic equipment containing certain
hazardous substances such as lead, cadmium, mercury, and hexavalent chromium, PBB,
and PBDE in the European Union.
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Website
last
page
www.lorextechnology.com
Copyright
© 2014, Lorex Corporation
All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of Lorex Corporation and/or its subsidiaries. All
other trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners.
Legal disclaimer
As our product is subject to continuous improvement, Lorex Corporation & subsidiaries reserve the right to modify product design, specifications & prices without
notice and without incurring any obligation.E&OE.
Publ. No.:
Release:
Commit:
Head:
Language:
Modified:
Formatted:
LX400008
2.0
12067
12067
en-US
2014-03-03
2014-03-03
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