ENGLISH
Copyright ©2017 LG Electronics, Inc. All Rights Reserved.
MFL70280801 (1.0)
www.lg.com
About this user guide
ENGLISH
Thank you for choosing this LG product. Please carefully read this
user guide before using the device for the first time to ensure safe
and proper use.
• Always use genuine LG accessories. The supplied items are
designed only for this device and may not be compatible with
other devices.
• This device is not suitable for people who have a visual impairment
due to the touchscreen keyboard.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact
an LG Service Center. For user-installed apps, please contact the
relevant service provider.
• Modifying the device’s operating system or installing software
from unofficial sources may damage the device and lead to data
corruption or data loss. Such actions will violate your LG license
agreement and void your warranty.
• Some content and illustrations may differ from your device,
depending on the area, service provider, software version, or OS
version, and are subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licensed for limited use. If you extract and use
these materials for commercial or other purposes, you may be
infringing copyright laws. As a user, you are fully responsible for
the illegal use of media.
• Additional charges may incur for data services, such as messaging,
uploading, downloading, auto-syncing and location services. To
avoid additional charges, select a data plan suitable to your needs.
Contact your service provider to obtain additional details.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third
parties.
CAUTION: Situations that may cause minor injury or damage to the
device.
NOTE: Notices or additional information.
Notice from Cricket
Your phone is designed to make it easy for you to access a wide
variety of content. For your protection, we want you to be aware
that some applications that you enable may involve the location of
your phone being shared. For applications available through Cricket,
we offer privacy controls that let you decide how an application may
use the location of your phone and other phones on your account.
However, the Cricket privacy tools do not apply to applications
available outside of Cricket. Please review the terms and conditions
and the associated privacy policy for each location-based service
to learn how location information will be used and protected. In
addition, your Cricket phone may be used to access the internet and
to download, and/or purchase goods, applications, and services from
Cricket or elsewhere from third parties. Cricket provides tools for you
to control access to the Internet and certain Internet content. These
controls may not be available for certain devices which bypass Cricket
controls.
© 2017 Cricket Wireless LLC. All rights reserved. Cricket and the
Cricket logo are trademarks under license to Cricket Wireless LLC.

2
Table of contents
01
02
Custom-designed
Features
Basic Functions
6
Multi-tasking feature
8
quick share
10
Product components and
accessories
11
Parts overview
13
Turning the power on or off
14
Installing the SIM card
16
Inserting the memory card
17
Removing the memory card
18
Charging the battery
20
Touch screen
23
Home screen
31
Screen lock
34
Memory card encryption
35
Taking screenshots
36
Entering text
41
Do not disturb
3
03
04
Useful Apps
Phone Settings
43
Installing and uninstalling
apps
74Settings
44
Uninstalled apps
83
74Networks
Sound & notification
45Phone
84Display
49Messaging
85General
50Camera
57Gallery
60Email
61Calendar
63Clock
64QuickMemo+
66Calculator
66Downloads
66
File Manager
67
FM Radio
67
Voice Recorder
68Contacts
70Music
71Tasks
71
Google apps
05
Appendix
94
Phone software update
96FAQ
99
Anti-Theft Guide
100 More information
06
For Your Safety
07
LIMITED WARRANTY
STATEMENT

4
01
Custom-designed
Features
Multi-tasking feature
Multi-Window
You can use two apps at the same time by separating the screen into
multiple windows.
While using an app, touch and hold from the Home touch buttons,
then select an app from the recently-used apps list.
• You can use two apps at the same time.
• To stop the Multi-Window feature, touch and hold .
• The Multi-Window feature is not supported by some apps,
including downloaded apps.
Custom-designed Features
6
Overview screen
The Overview screen provides a preview of your recently-used apps.
To view the list of recently-used apps, tap on the Home touch
buttons.
• Touch and hold an app and drag it to the top of the screen to start
the app with the Multi-Window feature. You can also tap at the
top of each app preview.
Custom-designed Features
7
quick share
You can share a photo or video to the app you want immediately
after taking it.
1 From the home screen, tap then take a photo or record a video.
2 Tap the app icon that appears on the screen to share it using that
app.
You can also swipe the icon towards the opposite direction to see
what other apps you can use to share your photos and videos.
quick share icon
• The app displayed by the quick share icon may vary, depending
on the type and frequency of access to the apps installed on the
device.
Custom-designed Features
8
02
Basic Functions
Product components and
accessories
The following items are included with your device.
• Device
• Ejection pin
• USB cable
• Charger
• Quick Start Guide
• The items supplied with the device and any available accessories
may vary depending on the area and service provider.
• Always use genuine LG Electronics accessories. Using accessories
made by other manufacturers may affect your device's call
performance or cause malfunctions. This may not be covered by
LG's repair service.
• If any of these basic items are missing, contact the dealer from
which you purchased your device.
• To purchase additional basic items, contact an LG Customer Service
Center.
• To purchase optional items, contact an LG Customer Service Center
for available dealers.
• Some items in the product box are subject to change without
notice.
• The appearance and specifications of your device are subject to
change without notice.
• Device specifications may vary depending on the area or service
provider.
• Be sure to use authentic accessories provided by LG Electronics.
Using third-party accessories may damage the device or cause
malfunctions.
• Remove the protective film on the camera lens if necessary.
Basic Functions
10
Parts overview
Proximity/Ambient
light sensor
Front camera lens
Earpiece
Flash
Touch screen
SIM/microSD card
tray
Stereo headset jack
Microphone
Rear camera lens
Flash
Power/Lock key
Volume keys (+/-)
Speaker
Charger/USB cable port
Basic Functions
11
• Proximity/Ambient light sensor
-- Proximity sensor: During a call, the proximity sensor turns off
the screen and disables touch functionality when the device is
in close proximity to the human body. It turns the screen back
on and enables touch functionality when the device is outside a
specific range.
-- Ambient light sensor: The ambient light sensor analyzes the
ambient light intensity when the auto-brightness control mode
is turned on.
• Volume keys
-- Adjust the volume for ringtones, calls or notifications.
-- While using the Camera, gently press a Volume key to take a
photo. To take continuous shots of photos, press and hold the
Volume key.
-- Press the Volume Down (-) key twice to launch the Camera app
when the screen is locked or turned off. Press the Volume Up (+)
key twice to launch Capture+.
• Power/Lock key
-- Briefly press the key when you want to turn the screen on or off.
-- Press and hold the key when you want to select a power control
option.
• Some functions may be restricted for access, depending on the
device specifications.
• Do not put heavy objects on the device or sit on it. Doing so may
damage the touch screen.
• Screen-protective film or accessories may interfere with the
proximity sensor.
• If your device is wet or is being used in a humid place, the touch
screen or buttons may not function properly.
Basic Functions
12
Turning the power on or off
Turning the power on
When the power is turned off, press and hold the Power/Lock key.
• When the device is turned on for the first time, initial configuration
takes place. The first booting time for the smart phone may be
longer than usual.
Turning the power off
Press and hold the Power/Lock key, then select Power off.
Power control options
Press and hold the Power/Lock key, then select an option.
• Power off: Turn off the device.
• Restart: Restart the device.
• Turn on Airplane mode: Block telecommunication-related
functions, including making phone calls, messaging and browsing
the Internet. Other functions remain available.
Basic Functions
13
Installing the SIM card
Insert the SIM card provided by the device service provider to start
using your device.
• Be careful with the ejection pin since it has a sharp edge.
• Do not insert a memory card into the SIM card slot. If a memory
card happens to be lodged in the SIM card slot, take the device to a
LG Service Centre to remove the memory card.
1 Insert the ejection pin into the hole on the card tray.
2 Pull out the card tray.
Basic Functions
14
3 Put the SIM card on the card tray with the gold-colored contacts
facing downwards.
4 Insert the card tray back into the slot.
• This device supports only Nano SIM cards.
Nano
Micro
Standard
• For problem-free performance, it is recommended to use the phone
with the correct type of SIM card. Always use a factory-made SIM
card supplied by the service provider.
Basic Functions
15
Precautions when using the SIM card
• Do not lose your SIM card. LG is not responsible for damage and
other issues caused by loss or transfer of a SIM card.
• Be careful not to damage the SIM card when you insert or remove
it.
Inserting the memory card
The device supports up to a 2 TB microSD card. (Not included)
Depending on the memory card manufacturer and type, some
memory cards may not be compatible with your device.
• It is recommended that you use a exFAT file system when using
external memory more than 32GB.
• Some memory cards may not be fully compatible with the device.
If you use an incompatible card, it may damage the device or the
memory card, or corrupt the data stored in it.
1 Insert the ejection pin into the hole on the card tray.
2 Pull out the card tray.
3 Put the memory card on the card tray with the gold-colored
contacts facing downwards.
Memory card (Optional)
SIM card
Basic Functions
16
• The memory card is an optional item and is sold separately.
• Frequent writing and erasing of data may shorten the memory card
lifespan.
4 Insert the card tray back into the slot.
Removing the memory card
Unmount the memory card before removing it for safety.
1 From the home screen, tap Tools Settings General Storage
.
2 Insert the ejection pin into the hole on the card tray.
3 Pull out the card tray and remove the memory card.
• Do not remove the memory card while the device is transferring
or accessing information. This may cause data to be lost or
corrupted, or may damage the memory card or the device. LG is not
responsible for losses that result from the abuse or improper use of
memory cards, including the loss of data.
Basic Functions
17
Charging the battery
Before using the device, fully charge the battery. Connect one end of
the charging cable to the charger, insert the other end of the cable
into the cable port, and then plug the charger into a power socket.
• When connecting a USB cable, make sure that the icon on the cable
faces up. Connecting the cable in the wrong way may damage the
device.
• Make sure to use an LG-approved charger and charging cable.
Charging the battery with a third-party charger may cause the
battery to explode or may damage the device.
• Using the device when it is charging may cause electric shock.
To use the device, stop charging it.
• A charging adapter that supports fast charging is included with
the product. The fast charging feature may not function if a fast
charging adapter other than the genuine adapter provided with the
product is used.
The charger connector is located at the bottom of the device. Insert
the charger and plug it into a power outlet.
• Your device has an internal rechargeable battery. For your safety, do
not remove the embedded battery.
Basic Functions
18
Precautions when using the device
• Ensure that the inside of the device does not make contact with a
metallic object or water.
• Make sure to use the USB cable provided; do not use third party
USB cables or chargers with your device. The LG limited warranty
does not cover the use of third party accessories.
• Failure to follow the instructions in this guide and improper use
may damage the device.
Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions
running simultaneously and continuously.
Stop apps and functions from running in the background to increase
battery life.
To minimize battery consumption, follow these tips:
• Turn off the Bluetooth® or Wi-Fi network function when not using
them.
• Set the screen timeout to as short a time as possible.
• Minimize the screen brightness.
• Set a screen lock when the device is not in use.
• Check the battery usage details and close any downloaded apps
that are draining the battery.
Basic Functions
19
Touch screen
You can familiarize yourself with how to control your device by using
touch screen gestures.
Tapping
Lightly tap with your fingertip to select or run an app or option.
Touching and holding
Touch and hold for several seconds to display a menu with available
options.
Basic Functions
20
Double-tapping
Tap twice quickly to zoom in or out on a web page or map.
Dragging
Touch an item, such as an app or widget, then move your finger to
another location in a controlled motion. You can use this gesture to
move an item.
Swiping
Touch the screen with your finger and move it quickly without
pausing. You can use this gesture to scroll through a list, a web page,
photos, screens, and more.
Basic Functions
21
Pinching and spreading
Pinch two fingers to zoom out such as on a photo or map. To zoom in,
spread your fingers apart.
• Do not expose the touch screen to excessive physical shock. You
might damage the touch sensor.
• A touch screen failure may occur if you use the device near a
magnetic, metallic or conductive material.
• If you use the device under bright lights, such as direct sunlight,
the screen may not be visible, depending on your position. Use the
device in a shady location or a location with an ambient light that is
not too bright and bright enough to read books.
• Do not press the screen with excessive force.
• Gently tap with your fingertip on the option you want.
• The touch control may not work properly if you tap while wearing a
glove or by using the tip of your fingernail.
• Touch control may not work properly if the screen is moist or wet.
• The touch screen may not function properly if a screen-protective
film or accessory purchased from a third party store is attached to
the device.
Basic Functions
22
Home screen
Home screen overview
The Home screen is the starting point for accessing various functions
and apps on your device. Tap on any screen to directly go to the
Home screen.
You can manage all apps and widgets on the Home screen. Swipe the
screen left or right to view all installed apps at a glance.
Home screen layout
You can view all apps and organize widgets and folders on the Home
screen.
Status bar
Weather widget
Google search widget
Folder
Page icon
Quick access area
Home touch
buttons
• The Home screen may vary, depending on the service provider or
software version.
• Status bar: View status icons, the time and the battery level.
• Weather widget: View the weather information and time for a
specific area.
Basic Functions
23
• Google search widget: Perform a Google search by inputting
spoken or written keywords.
• Folder: Create folders to group apps by your preferences.
• Page icon: Display the total number of Home screen canvases.
Tap the desired page icon to go to the page you selected. The icon
reflecting the current canvas will be highlighted.
• Quick access area: Fix main apps at the bottom of the screen so
that they can be accessed from any Home screen canvas.
• Home touch buttons
-- : Return to the previous screen. Close the keypad or pop-up
windows.
-- : Tap to go to the Home screen. To launch Google search,
touch and hold.
-- : Tap to view a list of recently used apps or run an app from
the list. To delete all the recently used apps, tap CLEAR ALL. To
use two apps at the same time with the Multi-Window feature,
touch and hold the button while using an app.
Editing the Home touch buttons
You can rearrange the Home touch buttons or add frequently used
functions to the Home touch buttons area.
From the home screen, tap Tools Settings Display Home touch
buttons Button combination and customize the settings.
• Several functions, including QSlide, Notification panel and
Capture+, are provided. A maximum of two items can be added.
Basic Functions
24
Status icons
When there is a notification for an unread message, calendar event
or alarm, the status bar displays the corresponding notification icon.
Check your device's status by viewing notification icons displayed on
the status bar.
No signal
Data is being transmitted over the network
Alarm is set
Vibrate mode is on
Bluetooth is on
Wi-Fi calling
Connected to a computer via USB
Battery level
Airplane mode is on
Missed calls
Wi-Fi is connected
Mute mode is on
GPS is on
Hotspot is on
No SIM card
• Some of these icons may appear differently or may not appear at
all, depending on the device's status. Refer to the icons according to
the actual environment in which you are using the device.
• Displayed icons may vary, depending on the area or service provider.
Basic Functions
25
Notifications panel
You can open the notifications panel by dragging the status bar
downward on the main screen.
• To open the quick access icons list, drag the notifications panel
downwards or tap .
• To rearrange, add, or remove icons, tap EDIT.
• If you touch and hold the icon, the settings screen for the
corresponding function appears.
Basic Functions
26
Switching the screen orientation
You can set the screen orientation to automatically switch according
to the device's physical orientation.
On the notification panel, tap Rotation from the quick access icon list.
From the home screen, you can also tap Tools Settings Display
and activate Auto-rotate screen.
Editing the Home screen
On the Home screen, touch and hold on an empty space, then select
the desired action from below.
• To rearrange the Home screen canvases, touch and hold on a
canvas, then drag it to a desired location.
• To add a widget to the Home screen, touch and hold on a blank
area of the Home screen, then select Widgets.
• To change a wallpaper, touch and hold on a blank area of the Home
screen, then select Wallpapers.
• To configure the Home screen settings, touch and hold on a blank
area of the Home screen, then select Home screen settings. See
Home screen settings for details.
• To view or reinstall the uninstalled apps, touch and hold on a blank
area of the Home screen, then select Uninstalled apps.
Basic Functions
27
Viewing the background theme
You can view only the background image by hiding the apps and
widgets on the Home screen.
Spread two fingers apart on the Home screen.
• To return to the original screen, which displays apps and widgets,
pinch your fingers on the Home screen or tap .
Moving apps on the Home screen
On the Home screen, touch and hold an app, then drag it to a desired
location.
• To keep frequently used apps at the bottom of the Home screen,
touch and hold an app, then drag it to the quick access area at the
bottom.
• To remove an icon from the quick access area, drag the icon to the
Home screen.
Basic Functions
28
Using folders from the Home screen
Creating folders
On the Home screen, touch and hold an app, then drag it over
another app.
• A new folder is created and the apps are added to the folder.
Editing folders
On the Home screen, tap a folder and do one of the following actions.
• To edit the folder name and color, tap the folder name.
• To add apps, touch and hold an app, then drag it over the folder
and release it.
• To remove an app from the folder, touch and hold the app and drag
it to outside the folder. If there is only one app remaining in the
folder, the folder is removed automatically.
• You can also add or remove apps after tapping in the folder.
Home screen settings
You can customize Home screen settings.
1 From the home screen, tap Tools Settings Display Home
screen.
2 Customize the following settings:
• Select Home: Select a Home screen mode.
• Wallpaper: Change the Home screen background wallpaper.
• Screen swipe effect: Select an effect to apply when the Home
screen canvas switches.
• Sort apps by: Set how apps are sorted on the Home screen.
• Grid: Change the app arrangement mode for the Home screen.
• Hide apps: Select apps you want to hide from the Home screen.
Basic Functions
29
Select a home mode
You can select one of 3 modes.
1 From the home screen, tap Tools Settings Display Home
screen Select Home.
2 Choose the mode you want to use.
Home (default): Provides the standard layout showing all
apps.
• EasyHome: Provides a simplified experience for the firsttime smartphone user.
• Home & app drawer: Provides a separate layout for the
Home screen and apps list.
•
Home (default)
Basic Functions
EasyHome
Home & app drawer
30
Screen lock
Screen lock overview
Your device's screen turns off and locks itself if you press the Power/
Lock key. This also happens after the device is left idle for a specified
period of time.
If you press the Power/Lock key when a screen lock is not set, the
Home screen appears immediately.
To ensure security and prevent unwanted access to your device, set a
screen lock.
• Screen lock prevents unnecessary touch input on the device
screen and reduces battery consumption. We recommend that you
activate the screen lock while not using the device.
Setting a screen lock
There are several options available for configuring the screen lock
settings.
1 From the home screen, tap Tools Settings Display Lock
screen Select screen lock and then select the method you
prefer.
2 Choose one of the following settings:
• None: Deactivate the screen lock function.
• Swipe: Swipe on the screen to unlock the screen.
• Knock Code: Tap the spaces of the screen in accordance with a
pattern to unlock the screen.
• Pattern: Draw a pattern to unlock the screen.
• PIN: Enter a numeric password to unlock the screen.
• Password: Enter an alphanumeric password to unlock the
screen.
Basic Functions
31
• If you incorrectly attempt to unlock the device 5 times, the screen
is blocked for 30 seconds.
Secure start-up settings
For additional security for your device, you can enable the Secure
start-up option after setting a screen lock.
• You cannot use all functions, except for emergency calls, until you
unlock the device.
• If you forget your decryption password, you cannot restore
encrypted data and personal information.
Lock screen settings
You can customize the following lock screen settings.
1 From the home screen, tap Tools Settings Display Lock
screen.
2 Customize the following settings:
• Select screen lock: Select a screen lock method.
• Smart Lock: Select trusted places, devices, face, and voice
so that if you are connected to or near one, the device is
automatically unlocked.
• Wallpaper: Change the lock screen background wallpaper.
• Clock: Select the position of the clock on the lock screen.
• Shortcuts: Add an app shortcut and directly access the app
from the lock screen.
• Screen swipe effect: Set screen transition effects to apply
when the screen is unlocked.
• Contact info for lost phone: Display emergency contact
information on the lock screen.
• Lock timer: Set the amount of idle time after which the device
automatically locks.
• Power key instantly locks: Instantly lock the screen when the
Power/Lock key is pressed.
Basic Functions
32
• Available setting items may vary, depending on the selected screen
lock method.
KnockON
You can turn the screen on or off by double-tapping the screen.
• This option is available only on the Home screen provided by LG. It
may not function properly on a custom launcher or on the Home
screen installed by the user.
• When tapping the screen, use your fingertip. Do not use a
fingernail.
• To use the KnockON feature, make sure that the proximity/light
sensor is not blocked by a sticker or any other foreign substance.
Turning on the screen
Double-tap the middle of the screen.
• Tapping the top or bottom of the screen may decrease the
recognition rate.
Turning off the screen
Double-tap on an empty space on the screen.
You can also double-tap an empty space on the status bar.
Knock Code
You can unlock the screen by creating your own Knock Code. When
the screen is locked, you can directly access the Home screen by
tapping the screen in a specified sequence.
• You can use your Knock Code together with the KnockOn feature.
• Make sure to use your fingertip when tapping the screen.
Basic Functions
33
Creating a Knock Code
1 From the home screen, tap Tools Settings Display Lock
screen Select screen lock Knock Code.
2 Tap the squares in a pattern of your choice to create a Knock
Code and tap NEXT.
3 Input the created Knock Code again for verification, then tap
CONFIRM.
Unlocking the screen with a Knock Code
Unlock the screen by inputting the Knock Code you have created.
Input your Knock Code on the touch screen when the screen is
turned off.
• It is also possible to enter a Knock Code when the lock screen is
turned on.
Memory card encryption
You can encrypt and protect data saved on the memory card. The
encrypted data in the memory card cannot be accessed from another
device.
1 From the home screen, tap Tools Settings General Security
Encrypt SD card.
2 Read the on-screen overview of memory card encryption and then
tap CONTINUE to continue.
3 Select an option and tap ENCRYPT NOW.
• New data encryption: Encrypt only data that is saved on the
memory card after encryption.
• Full encryption: Encrypt all the data currently saved on the
memory card.
• Exclude media files: Encrypt all files, except for media files
such as music, photos and videos.
Basic Functions
34
• To encrypt the memory card, make sure that a screen lock is set
using a PIN or password.
• Once memory card encryption starts, some functions are not
available.
• If the device is turned off while encryption is underway, the
encryption process will fail, and some data may be damaged.
Therefore, be sure to check that the battery level is sufficient
before starting encryption.
• Encrypted files are accessible only from the device where the files
were encrypted.
• The encrypted memory card cannot be used on another device. To
use the encrypted memory card on another mobile device, format
the card.
• You can activate memory card encryption even when no memory
card is installed into the device. Any memory card that is installed
after encryption will automatically be encrypted.
Taking screenshots
You can take screenshots of the current screen you are viewing.
Via a shortcut
Press and hold the Power/Lock key and the Volume Down (-) key at
the same time for at least two seconds.
• Screenshots can be viewed from the Screenshots folder in the Gallery.
Via Capture+
On the screen where you want to take a screenshot, drag the status
bar downwards, then tap .
• When the screen is turned off or locked, you can access Capture+
by pressing the Volume Up (+) key twice. To use this feature, from
the home screen, tap Tools Settings General and turn on
Shortcut keys.
• See Writing notes on a screenshot for details.
Basic Functions
35
Entering text
Using the Smart keyboard
You can use the Smart keyboard to enter and edit text.
With the Smart keyboard, you can view text as you type without
bothering to alternate between the screen and a conventional
keyboard. This allows you to easily find and correct errors when
typing.
Moving the cursor
With the Smart keyboard, you can move the cursor to the exact
position you want. When typing text, touch and hold on the space
bar and then drag left or right.
• This option is available only on the QWERTY keyboard.
Basic Functions
36
Suggesting words
Smart keyboard automatically analyzes your usage patterns to
suggest frequently used words as you type. The longer you use your
device, the more precise the suggestions are.
Enter text, then tap a suggested word or gently drag the left or right
side of the keyboard upwards.
• The selected word is automatically entered. You do not need to
manually type every letter of the word.
Changing the QWERTY keyboard layout
You can add, delete or rearrange keys on the bottom row of the
keyboard.
1 From the home screen, tap Tools Settings General
Language & keyboard LG Keyboard Keyboard height and
layout QWERTY keyboard layout.
You can also tap on the keyboard and tap Keyboard height
and layout QWERTY keyboard layout.
2 Tap a key on the bottom row, then drag it to a desired position.
Basic Functions
37
• This option is available on the QWERTY, QWERTZ and AZERTY
keyboards.
• This function may not be supported for some languages.
Customizing the keyboard height
You can customize the keyboard height to maximize hand comfort
when typing.
1 From the home screen, tap Tools Settings General
Language & keyboard LG Keyboard Keyboard height and
layout Keyboard height.
You can also tap on the keyboard and tap Keyboard height
and layout Keyboard height.
2 Adjust the keyboard height.
Selecting a landscape keyboard mode
You can select a landscape keyboard mode from several choices.
1 From the home screen, tap Tools Settings General
Language & keyboard LG Keyboard Keyboard height and
layout Keyboard type in landscape.
You can also tap on the keyboard and tap Keyboard height
and layout Keyboard type in landscape.
2 Select a keyboard mode.
Basic Functions
38
Splitting the keyboard
You can split the keyboard in half and place each piece on either side
of the screen when the screen is in landscape mode.
From the home screen, tap Tools Settings General Language
& keyboard LG Keyboard Keyboard height and layout Split
keyboard.
You can also tap on the keyboard and tap Keyboard height and
layout Split keyboard.
• Rotate the device to landscape mode to split the keyboard to both
sides. To merge or split the keyboard, pinch together or spread
apart your fingers on the keyboard.
One-handed operation mode
You can move the keyboard to one side of the screen so that you can
use the keyboard with one hand.
1 From the home screen, tap Tools Settings General
Language & keyboard LG Keyboard Keyboard height and
layout One-handed operation.
You can also tap on the keyboard and tap Keyboard height
and layout One-handed operation.
2 Press the arrow displayed next to the keyboard to move the
keyboard in the direction you want.
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39
Entering text by using voice
On the keyboard, touch and hold
and then select .
• To maximize the voice command recognition, speak clearly.
• To enter text with your voice, make sure that your device is
connected to a network.
• To select the language for voice recognition, tap
Languages
on the voice recognition screen.
• This function may be not supported, or the supported languages
may differ depending on the service area.
Adding languages to the keyboard
You can make additional languages available for keyboard input.
1 From the home screen, tap Tools Settings General
Language & keyboard LG Keyboard Select languages.
2 Select the languages you want to make available.
Copy and Paste
You can cut or copy text from an app, and then paste the text into
the same app. Or, you can run other apps and paste the text into
them.
1 Touch and hold around the text you want to copy or cut.
2 Drag / to specify the area to copy or cut.
3 Select either CUT or COPY.
• Cut or copied text is automatically added to the clipboard.
4 Touch and hold the text input window, then select PASTE.
• If there is no item that has been copied or cut, the PASTE option
will not appear.
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Clip Tray
If you copy or cut an image or text, it is automatically saved to the clip
tray and can be pasted to any space at any time.
1 On the keyboard, touch and hold
and select .
You can also touch and hold the text input window, then select
CLIP TRAY.
2 Select and paste an item from the clip tray.
• A maximum of 10 items can be saved to the clip tray.
• Tap to lock saved items in order not to delete them, even
when the maximum quantity is exceeded. A maximum of five
items can be locked. To delete locked items, unlock them first.
• Tap to delete the items saved to the clip tray.
• The clip tray may not be supported by some downloaded apps.
Do not disturb
You can limit or mute notifications to avoid disturbances for a specific
period of time.
1 From the home screen, tap Tools Settings Sound &
notification Do not disturb and then tap
to activate it.
2 Tap Sounds and vibrations and select the mode you want:
• Priority only: Receive sound or vibrate notifications for the
selected apps. Even when Priority only is turned on, alarms still
sound.
• Total silence: Disable both the sound and vibration.
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41
03
Useful Apps
Installing and uninstalling apps
Installing apps
Access an app store to search and download apps.
• You can use the SmartWorld, Play Store or the app store provided
by your service provider.
• Some app stores may require you to create an account and sign in.
• Some apps may charge fees.
• If you use mobile data, you may be charged for data usage,
depending on your pricing plan.
• SmartWorld may not be supported depending on the area or
service provider.
Uninstalling apps
Uninstall apps that you no longer use from your device.
Uninstalling with the touch and hold gesture
On the Home screen, touch and hold the app to uninstall, then drag it
over Uninstall at the top of the screen.
You can also touch and hold the app, then tap to uninstall.
• You can reinstall apps within 24 hours of uninstallation.
See Uninstalled apps for details.
Uninstalling by using the settings menu
From the home screen, tap Tools Settings General Apps, select
an app, then tap Uninstall.
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Uninstalling apps from the app store
To uninstall an app, access the app store from which you download
the app and uninstall it.
• Some apps cannot be uninstalled by users.
Uninstalled apps
You can view the uninstalled apps on the Home screen. You can also
reinstall apps within 24 hours of uninstallation.
1 Touch and hold on a blank area of the Home screen, then select
Uninstalled apps.
2 Activate the desired function:
• Reinstall: Reinstall the selected app.
• : Remove the uninstalled apps permanently from the device.
• Uninstalled apps are automatically removed from the device 24
hours after they were uninstalled. If you want to reinstall the
uninstalled apps, you must download them again from the app
store.
• This feature is activated on the default Home screen only. If you
uninstall apps while using the EasyHome screen or other launcher,
they are immediately and permanently removed from the device.
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Phone
Voice call
Make a phone call by using one of the available methods, such as
manually entering a phone number and making a call from the
contact list or the list of recent calls.
Making a call from the keypad
Dial.
1 From the home screen, tap
2 Make a call by using a method of your choice:
• Enter a phone number and tap .
• Touch and hold a speed dial number.
• Search for a contact by tapping the initial letter of a contact
name in the contact list, and then tap .
• To enter "+" when making an international call, touch and hold
number 0.
• See Adding contacts for details on how to add phone numbers to
the speed dial list.
Making a call from the contact list
Contacts.
1 From the home screen, tap
2 From the contact list, select a contact and tap .
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Answering a call
To answer a call, drag on the incoming call screen.
• When the stereo headset is connected, you can make calls by
using the call/end button on the headset.
• To end a call simply by pressing the Power/Lock key, from the
home screen, tap Tools Settings Networks Call Answer
and end calls, then turn on End call with the Power key.
Rejecting a call
To reject an incoming call, drag across the incoming call screen.
• To send a rejection message, drag the rejection message option
across the screen.
• To add or edit a rejection message, from the home screen, tap
Tools Settings Networks Call Call blocking & Decline
with message Decline with message.
• When a call is coming in, press the Volume Up (+), Volume Down
(-) or Power/Lock key to mute ringtone or vibration, or to hold the
call.
Viewing missed calls
If there is a missed call, the status bar at the top of the screen
displays .
To view missed call details, drag the status bar downwards. From the
Call logs.
home screen, you can also tap
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Functions accessible during a call
During a call, you can access a variety of functions by tapping onscreen buttons:
• Hold: Place the current call on hold.
• Contacts: View the contact list during a call.
• End: End a call.
• Dialpad: Display or hide the dial pad.
• Speaker: Turn on the speakerphone function.
• Mute: Mute your voice so that your voice cannot be heard by the
other party.
• Bluetooth: Switch the call to a Bluetooth device that is paired and
connected.
• : Access additional call options.
• Available settings items may vary depending on the area or service
provider.
Making a three-way calling
You can make a call to another contact during a call.
1 During a call, tap Add call.
2 Enter a phone number and tap
.
• The two calls are displayed on the screen at the same time, and
the first call is put on hold.
3 To start a conference call, tap Merge calls.
• You may be charged a fee for each call. Consult with your service
provider for more information.
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Viewing call records
To view recent call records, from the home screen, tap
Call logs.
Then, you can use the following functions:
• To view detailed call records, select a contact. To make a call to the
selected contact, tap .
Delete.
• To delete call records, tap
• The displayed call duration may differ from the call charge. Consult
with your service provider for more information.
Configuring call options
You can configure various call options.
Dial or Call logs.
1 From the home screen, tap
2 Tap Call settings and then configure the options to suit your
preferences.
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Messaging
Sending a message
You can create and send messages to your contacts using the
Messaging app.
• Sending messages abroad may incur additional charges. Consult
with your service provider for more information.
1 From the home screen, tap .
2 Tap .
3 Specify a recipient and create a message.
.
• To attach files, tap
• To access optional menu items, tap .
4 Tap Send to send the message.
Reading a message
You can view exchanged messages organized by contact.
1 From the home screen, tap .
2 Select a contact from the message list.
Configuring messaging settings
You can change messaging settings to suit your preferences.
1 From the home screen, tap .
2 Tap Settings from the message list.
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Camera
Starting the camera
You can take a photo or record a video to cherish all of your
memorable moments.
From the home screen, tap .
• Before taking a photo or recording a video, wipe the camera lens
with a soft cloth.
• Be careful not to stain the camera lens with your fingers or other
foreign substance.
• If the battery level is lower than 5%, charge the battery before
using the camera.
• Images included in this user guide may be different from the actual
device.
• Photos and videos can be viewed or edited from the Gallery. See
Gallery overview for details.
Turn the flash on
or off.
Start the Gallery.
Switch between
front and rear
cameras.
Apply a film filter
effect.
Record videos.
Change the camera
options.
Back to the
previous screen.
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Take photos.
50
Taking a photo
1 Select a camera mode and tap the subject to focus the camera on.
2 Tap to take a photo.
• You can also press the Volume Down (-) or Volume Up (+) key
to take a photo.
• When the screen is turned off or locked, start the camera by
pressing the Volume Down (-) key twice. From the home screen, tap
Tools Settings General Shortcut keys.
Recording a video
1 Select a camera mode and tap the subject to focus the camera on.
2 Tap .
• To take a photo while recording a video, tap .
• To pause the video recording, tap . To resume the video
recording, tap .
3 Tap
to end the video recording.
Customizing the camera options
You can customize a variety of camera options to suit your
preferences.
Tap on the screen.
• Available options vary depending on the selected camera (front or
rear camera) and the selected camera mode.
Photo size
Select the aspect ratio and size for photos.
Video resolution
Select the resolution and size for videos.
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HDR
Obtain photos in vivid colors and get compensated
effects even when they are taken against the light.
These functions are provided by the high dynamic
range (HDR) technology equipped in the camera.
Timer
Set the timer to automatically take photos after a
specified period of time.
Cheese shutter
Take photos with voice commands.
Tag locations
Save the image with GPS location data.
Grid
Display guide grids so that you can take photos or
record videos based on the horizontal and vertical
reference lines.
Storage
Select if you want to store the pictures and videos in
the Internal storage or SD card.
(Available when the memory card is inserted.)
Simple view
Hide all menus from the camera screen.
Additional options on the front camera
Selfie shot
Customize the selfie shot settings.
•Gesture shot: Take a photo using the Gesture shot
feature.
•Auto shot: Take a photo when the camera detects
a face.
Save as flipped
Save as flipped images after taking selfies.
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Burst shot
You can take continuous shots of photos to create moving pictures.
Touch and hold .
• Continuous shots are taken at a fast speed while is held down.
• You can take up to 30 photos using the Burst shot feature.
Simple view
Tap
Simple view to hide the menus on the camera screen. Tap
to display them.
Switching between cameras
You can switch between the front and rear cameras to suit your
environment.
On the camera screen, tap or swipe the screen in any direction to
switch between the front and rear cameras.
• Use the front camera to take selfies. See Selfie shot for details.
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Zoom in or out
You can use zoom in or out on the camera screen while taking a
photo or recording a video.
• On the camera screen, pinch or spread two fingers to zoom in or
out, then use the displayed +/- slide bar.
• The zoom feature is not available when using the front camera in
selfie mode.
Selfie shot
You can use the front camera to view your face on the screen and
take selfies.
Gesture shot
You can take selfies by using gestures.
Show your palm to the front camera and then clench your fist.
You can also clench your fist and then open it towards the front
camera.
• In three seconds, a photo is taken.
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• To use this feature, switch to the front camera mode, then tap
Selfie shot Gesture shot.
• Make sure that your palm and fist are within the reference line so
that the camera can detect them.
• This feature may not be available while using some of the camera
features.
Auto shot
You can use the face detection feature to take selfies easily and
conveniently. You can set the device so that, when you look at
the screen, the front camera detects your face and takes a selfie
automatically.
• The white colored guide frame appears when the front camera
detects your face. If the subject within the guide frame stops
moving, the guide frame color turns blue, then the camera takes a
photo.
• Tap
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Selfie shot Auto shot to enable the Auto shot feature.
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Interval shot
You can take selfies at an interval.
While using the front camera, touch and hold . You can also show
your palm to the camera, then clench your fist twice quickly.
• Four photos are taken at about two seconds interval after a timer
delay of three seconds.
Save as flipped
Before taking a photo with the front camera, tap
flipped. The image is flipped horizontally.
Save as
• When using the front camera, you can change how selfies are
taken in the camera options. See Customizing the camera options
for details.
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Gallery
Gallery overview
You can view and manage photos and videos saved on your device.
1 From the home screen, tap .
• Saved photos and videos are displayed by folder.
2 Tap a folder and select a file.
• View the selected file in full-screen mode.
• While viewing a photo, swipe left or right to view the previous
or next photo.
• While viewing a video, swipe left or right to rewind or fastforward the video.
• Some file formats may not be supported, depending on the
installed software and the encoding.
• Files that exceed the size limit may cause an error.
Viewing photos
Back to the
previous screen.
Access additional
options.
Add to or remove
from your favorites.
Delete images.
Share images.
Start the camera.
Edit images.
• To display the menu items, gently tap the screen. To hide the menu
items, tap the screen again.
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Editing photos
1 While viewing a photo, tap .
2 Use a variety of effects and tools to edit the photo.
3 Tap SAVE to save changes.
• The changes are overwritten to the original file.
Save copy.
• To save the edited photo as another file, tap
Playing a video
Open with QSlide.
Add to or
remove from
your favorites.
Adjust the
sound volume.
Tap to fastforward in 10
second intervals.
Touch and hold to
fast-forward in
3 second intervals.
Access additional
options.
Edit the video.
Lock or unlock
the screen.
Tap to fast-forward
in 10 second
intervals. Touch and
hold to fast-forward
in 3 second intervals.
Pause or play
the video.
• To adjust the sound volume, drag the right side of the video screen
up or down.
• To adjust the screen brightness, drag the left side of the video
screen up or down.
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Deleting files
You can delete files by using one of the following options:
• Touch and hold a file from the file list, then tap Delete.
• Tap from the file list and select files to delete.
• Deleted files are automatically moved to Trash and they can be
restored to the Gallery within 7 days.
Trash. Tap to completely delete the files.
• On the Gallery, tap
In this case, the files cannot be restored.
Sharing files
You can share files by using one of the following options:
• While viewing a photo, tap to share the file by using the
method you want.
Share to share the file by using the
• While viewing a video,
method you want.
• Tap from the file list to select files and share them using the
method you want.
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Email
Email overview
You can register an email account to your device and then you can
check and send emails from your device.
• If you use mobile data, you may be charged for data usage
depending on your pricing plan. Consult with your service provider
for more information.
Registering email accounts
When you use the email app for the first time, register your email
account.
1 From the home screen, tap Email.
2 Select an email service provider.
3 Enter your email address and password and then tap NEXT to
register your account.
• To manually register an email account, tap MANUAL SETUP.
Managing email accounts
To view or edit your email account settings, tap
Settings.
• To add an account, tap Add account.
Remove account.
• To delete an account, tap
Opening another email account
If several email accounts are registered and you want to view another
and select a desired account from the account list.
account, tap
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Checking email
1 Tap and select a mail box.
2 Select an email from the email list.
• The email message appears.
Sending email
1 Tap .
2 Enter the recipient’s email address.
3 Enter a subject and message.
• To attach files, tap ATTACH.
• To access optional menu items, tap .
4 Tap SEND to send the email.
Calendar
Calendar overview
You can use the calendar to manage events and tasks.
Adding events
1 From the home screen, tap Calendar.
2 Select a date and then tap .
3 Enter event details and tap SAVE.
• If you tap a date from the calendar and the date contains
events, a pop-up window appears showing a list of the events.
Tap an event from the pop-up window to view the event details.
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Syncing events
Tap
Calendars to sync and select a calendar to sync.
• When your events are saved from the device to your Google
account, they are automatically synced with the Google calendar,
too. Then, you can sync other devices with the Google calendar in
order to make those devices have the same events that your device
has and to manage your events on those devices.
Event pocket
You can use the event pocket to create events.
Tap to open the event pocket and then drag content to a date in
the calendar.
: Manage images, text, memos and temporarily saved events.
•
You can also share text, images and memos from another app and
save them to the pocket. If you tap POCKET when creating an
event, the event is temporarily saved to the pocket.
: Manage tasks that have no deadline, such as events.
•
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Clock
Alarm
You can set an alarm to trigger it at a specified time.
1 From the home screen, tap Tools Clock Alarm.
2 Tap to add a new alarm.
3 Configure the alarm settings and tap SAVE.
• If you select a previously set alarm, you can edit the alarm.
• To delete an alarm, tap at the top of the screen. You can also
touch and hold the alarm.
World clock
You can view the current time in cities around the world.
1 From the home screen, tap Tools Clock World clock.
2 Tap and add a city.
Timer
You can set the timer to trigger an alarm after a specified period of
time.
1 From the home screen, tap Tools Clock Timer.
2 Set the time and tap Start.
• To pause the timer, tap Pause. To resume the timer, tap Resume.
• To reset the timer settings, tap Reset.
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Stopwatch
You can use the stopwatch to record a lap time.
1 From the home screen, tap Tools Clock Stopwatch.
2 Tap Start to initiate the stopwatch.
• To record a lap time, tap Lap.
3 Tap Pause to pause the stopwatch.
• To resume the stopwatch, tap Resume.
• To clear all the records and restart the stopwatch, tap Reset.
QuickMemo+
QuickMemo+ overview
You can make creative notes by using a variety of options on
this advanced notepad feature, such as image management and
screenshots, which are not supported by the conventional notepad.
Creating a note
1 From the home screen, tap Tools QuickMemo+.
2 Tap to create a note.
: Save a note.
: Undo the last action.
: Redo the last action you undid.
: Enter a note by using the keypad.
: Write notes by hand.
: Erase handwritten notes.
: Zoom in or out, rotate or erase the parts of a handwritten
note.
• : Access additional options.
•
•
•
•
•
•
•
3 Tap
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to save the note.
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Writing notes on a photo
1 From the home screen, tap Tools QuickMemo+.
2 Tap to take a photo, then tap OK.
• The photo is automatically attached into the notepad.
3 Tap or to write notes on the photo.
• Write notes by hand on the photo.
• Enter text below the photo.
4 Tap
to save the note.
Writing notes on a screenshot
1 While viewing the screen you want to capture, drag the status bar
downwards and then tap .
• The screenshot appears as the notepad background theme.
Memo tools appear at the top of the screen.
2 Take notes as desired.
• Write notes by hand on the photo.
3 Tap and save the notes to the location you want.
• Saved notes can be viewed in either QuickMemo+ or Gallery.
• To save notes in the same location all the time, select the Use
as default app checkbox and select an app.
Managing folders
You can view notes grouped by the type of the notes.
1 From the home screen, tap Tools QuickMemo+.
2 At the top of the screen, tap and select a menu item:
• All memos: View all notes saved in QuickMemo+.
• My memos: View notes created by QuickMemo+.
• Capture+: View notes created by Capture+.
• Photo memos: View notes created by .
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• Trash: View deleted notes.
• New category: Add categories.
• : Rearrange, add or delete categories. To change the name of
a category, tap the category.
• Some folders do not appear when launching QuickMemo+ for
the first time. Disabled folders are enabled and appear when they
contain at least one related note.
Calculator
You can use two types of calculators: the simple calculator and the
scientific calculator.
1 From the home screen, tap Tools Calculator.
2 Use the keypad to make a calculation.
• To use scientific calculator, drag the green colored slide bar
located in the right side of the screen to the left.
• To restart a calculation, touch and hold the DEL button.
Downloads
You can view, delete or share files downloaded via the Internet or
apps.
From the home screen, tap Tools Downloads.
File Manager
You can view and manage files saved on your device or cloud.
1 From the home screen, tap Tools File Manager.
2 Tap and select the desired storage location.
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FM Radio
You can listen to FM radio.
From the home screen, tap FM Radio.
• To use this app, first connect earphones to the device. The
earphones function as the radio antenna.
• This function may not be supported depending on the area.
Voice Recorder
You can record and save your voice or others’ voices from important
events. Recorded voice files can be played back or shared.
1 From the home screen, tap Tools Voice Recorder.
• To save the location details of recording, tap Location.
• To add an event, tap Event and add an event to the date you
want.
2 Tap .
• To pause recording, tap
.
3 Tap to end the recording.
• The file is saved automatically and the recorded files screen
appears.
4 Tap
to play the recorded voice.
• If you tap , recorded voice files appear. You can play a recorded
voice file from the list.
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Contacts
Contacts overview
You can save and manage contacts.
From the home screen, tap Contacts.
Adding contacts
Adding new contacts
1 On the contact list screen, tap .
2 Enter the contact’s details and tap SAVE.
Importing contacts
You can import contacts from another storage device.
1 On the contact list screen, tap Manage contacts Import.
2 Select the source and target locations of the contact you want to
import, and then tap OK.
3 Select the vCard file(s) and tap IMPORT.
Adding contacts to the speed dial list
1 On the contact list screen, tap Speed dial.
2 Tap Add contact from a speed dial number.
3 Select a contact.
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Searching for contacts
You can search for contacts by using one of the following options:
• On the contact list screen, enter a contact name in the search box.
• Scroll the contact list up or down.
• From the index of the contact list screen, tap the initial letter of a
contact.
Contacts list
Editing contacts
1 On the contact list screen, select a contact.
2 On the contact detail screen, tap and edit details.
3 Tap SAVE to save changes.
Deleting contacts
You can delete contacts by using one of the following options:
• On the contact list screen, touch and hold a contact you want to
delete, then tap Delete contact.
Delete on the contact list screen.
• Tap
Adding favorites
You can register frequently used contacts as favorites.
1 On the contact list screen, select a contact.
2 On the contact detail screen, tap .
Creating groups
New group.
1 On the contact list screen, tap Groups
2 Enter a new group name.
3 Tap Add members, select contacts, then tap ADD.
4 Tap SAVE to save the new group.
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Music
You can play and manage songs or music albums.
1 From the home screen, tap Tools Music.
2 Select a category.
3 Select a music file.
Switch to the playlist.
Back to the previous
screen.
Search for music files.
Access additional options.
Add to or delete from
your favorites.
Play in random order.
Select a repeat mode.
Adjust the sound
volume.
Open the music library.
Tap to play from the
beginning of the current
file /Double-tap to play
the previous file /Touch
and hold to rewind.
Pause or play.
Tap to play the next file / Touch
and hold to fast forward.
• Some file formats may not be supported, depending on the
installed software.
• Files that exceed the size limit may cause an error.
• Music files may be protected by international copyright owners
or copyright laws. You may have to obtain legal permission before
copying a music file. To download or copy a music file, first check
the copyright law for the relevant country.
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Tasks
You can register tasks to your device to easily manage schedules.
1 From the home screen, tap Tools Tasks.
2 Tap to add a task.
3 Enter task details and then tap SAVE.
Google apps
You can use Google apps by setting a Google account. The Google
account registration window appears automatically when you use a
Google app for the first time. If you do not have a Google account,
create one from your device. For details on how to use an app, see
the Help in the app.
• Some apps may not work depending on the area or service provider.
Chrome
Sign in to Chrome and import opened tabs, bookmarks and address
bar data from a computer to your device.
Docs
Create documents or edit documents created online or from another
device. Share and edit documents together with others.
Duo
Duo is a one-to-one video calling app for everyone.
Drive
Upload, save, open, share and organize files from your device. Files
accessible from apps can be accessed from anywhere, including online
and offline environments.
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Gmail
Register your Google email account to your device to check or send
email.
Google
Use the Google to search for web pages, images, news and more by
entering or speaking keywords.
Maps
Find your location or the location of a place on the map. View
geographical information.
Photos
View or share photos or albums saved on your device.
Play Movies & TV
Use your Google account to rent or purchase movies. Purchased
contents can be played anywhere.
Play Music
Purchase music files from the Play Store. Play music files saved on
your device.
Sheets
Create spreadsheets or edit spreadsheets created online or from
another device. Share and edit spreadsheets together with others.
Slides
Create presentation material or edit presentation material created
online or from another device. Share and edit presentation material
together with others.
YouTube
Search and play videos. Upload videos on YouTube to share them with
people around the world.
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04
Phone Settings
Settings
You can customize the device settings in accordance with your
preferences.
From the home screen, tap Tools Settings.
• Tap
and enter a keyword in the search box to access a setting
item.
• Tap to change the view mode. This user guide assumes that you
are using the Tab view.
Networks
You can customize your device's networks settings.
On the settings screen, tap Networks and customize the following
settings:
Airplane mode
You can turn off the call and mobile data functions. When this mode
is on, functions that do not involve data, such as games and music
playback, remain available.
1 On the settings screen, tap Networks Airplane mode.
2 Tap OK in the confirmation screen.
Wi-Fi
You can connect to nearby devices over a Wi-Fi network.
Connecting to a Wi-Fi network
1 On the settings screen, tap Networks Wi-Fi.
to activate it.
2 Tap
• Available Wi-Fi networks appear automatically.
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74
3 Select a network.
• You may need to enter the network's Wi-Fi password.
• The device skips this process for previously accessed Wi-Fi
networks. If you do not want to automatically connect to a
certain Wi-Fi network, touch and hold the network and then
tap Forget network.
Wi-Fi Direct
You can connect your device to other devices that support Wi-Fi
Direct to share data directly with them. You do not need an access
point. You can connect with more than two devices by using Wi-Fi
Direct.
1 On the settings screen, tap Networks Wi-Fi
Advanced
Wi-Fi Wi-Fi Direct.
• Nearby devices that support Wi-Fi Direct automatically appear.
2 Select a device.
• Connection occurs when the device accepts the connection
request.
• The battery may drain faster when using Wi-Fi Direct.
Phone Settings
75
Wi-Fi Calling
If available from your carrier, WiFi Calling can improve your coverage
and allows you to make phone calls over a Wi-Fi network (when a
Wi-Fi network is available and your cellular signal strength is low).
On the settings screen, tap Networks Wi-Fi Calling.
• Please check with your carrier for availability of this service on their
network.
Bluetooth
You can connect your device to nearby devices that support Bluetooth to
exchange data with them. Connect your device to a Bluetooth headset
and a keyboard. This makes it easier to control the device.
Pairing with another device
1 On the settings screen, tap Networks Bluetooth.
to activate it.
2 Tap
• Available devices appear automatically.
• To refresh the device list, tap SEARCH.
• Only devices set as visible are displayed on the list.
3 Select a device from the list.
4 Follow the on-screen instructions to perform authentication.
• This step is skipped for previously accessed devices.
Phone Settings
76
Sending data via Bluetooth
1 Select a file.
• You can send multimedia files or contacts.
Bluetooth.
2 Tap
3 Select a target device for the file.
• The file is sent as soon as the target device accepts it.
• File sharing processes may differ, depending on the file.
Mobile networks
You can customize the mobile network settings.
1 On the settings screen, tap Networks Mobile networks.
2 Customize the following settings:
• Mobile data: Turn mobile data on or off.
• International data roaming: Turn data roaming on or off.
• Disable 2G: Allows you to disable 2G service on your phone.
• Access Point Names: View or change the access point for
using mobile data services. To change the access point, select a
choice from the access point list.
Data Manager
You can turn mobile data on or off. You can also manage mobile data
usage.
Turning on mobile data
1 On the settings screen, tap Networks Data Manager.
to activate it.
2 Tap
Customizing mobile data settings
1 On the settings screen, tap Networks Data Manager.
Phone Settings
77
2 Customize the following settings:
• Mobile data: Turn on to use data connections on mobile
networks.
• Limit mobile data usage: Set a limit for mobile data usage to
block mobile data if the limit is reached.
• : Customize mobile data settings.
Call
You can customize call settings, such as voice call and international
call options.
• Some features may not be supported depending on the area or
service provider.
1 On the settings screen, tap Networks Call.
2 Customize the desired settings.
Phone Settings
78
Mobile Hotspot & Tethering
USB tethering
You can connect the device to another device via USB and share
mobile data.
1 Connect your device and other devices via USB cable.
2 On the settings screen, tap Networks Mobile Hotspot &
Tethering USB tethering and then tap
to activate it.
• This option uses mobile data and may incur data usage fees,
depending on your pricing plan. Consult with your service provider
for more information.
• When connecting to a computer, download the USB driver from
www.lg.com and install it on the computer.
• You cannot send or receive files between your device and a
computer while USB tethering is turned on. Turn off USB tethering
to send or receive files.
• Operating systems that support tethering are Window XP or
higher, or Linux.
Phone Settings
79
Mobile Hotspot
You can set the device as a wireless router so that other devices can
connect to the Internet by using your device's mobile data.
1 On the settings screen, tap Networks Mobile Hotspot &
Tethering Mobile Hotspot and then tap
to activate it.
2 Tap Set up Mobile Hotspot and enter the Wi-Fi name (SSID) and
password.
3 Turn on Wi-Fi on the other device, and select the name of the
device network on the Wi-Fi list.
4 Enter the network password.
• This option uses mobile data and may incur data usage fees,
depending on your pricing plan. Consult with your service provider
for more information.
• More information is available at this web site: http://www.android.
com/tether#wifi
Help
You can view help on using tethering and hotspots.
On the settings screen, tap Networks Mobile Hotspot &
Tethering Help.
Phone Settings
80
More
Enhanced LTE Services
You can enable HD Voice and advanced communication services
where available.
On the settings screen, tap Networks More Enhanced LTE
Services.
VPN
You can connect to a safe virtual network, such as an intranet. You
can also manage connected virtual private networks.
Adding VPN
1 On the settings screen, tap Networks More VPN.
2 Tap Add VPN.
• If the screen lock is not set, a notification screen appears. Tap
SETTINGS from the notification screen and set a screen lock. See
Setting a screen lock for details.
3 Enter VPN details and tap SAVE.
Configuring VPN settings
1 Tap a VPN from the VPNS list.
2 Enter the VPN user account details and tap CONNECT.
• To save the account details, select the Save account
information checkbox.
Emergency alerts
If emergency alerts are issued, those alerts will appear on this menu.
On the settings screen, tap Networks More Emergency alerts.
Phone Settings
81
Printing
You can connect your device to a Bluetooth printer and print photos
or documents saved on the device.
1 On the settings screen, tap Networks More Printing.
• If the desired printer is not in the list, install the printer driver from
the app store.
2 Select a print service.
to activate it.
3 Tap
Select
a
printer
from the printer list screen.
4
Add printer.
• To add a printer, tap
Search.
• To search for a printer name, tap
Settings from the printer list screen.
• Tap
5 Select a file and tap
Print.
• The document prints.
• If you do not have a Google account, tap ADD ACCOUNT to create
an account.
Phone Settings
82
Sound & notification
You can customize sound, vibrate and notification settings.
On the settings screen, tap Sound & notification and customize the
following settings:
• Sound profile: Change the sound mode to sound, silent, or vibrate
only.
• Volume: Adjust the sound volume for various items.
• Ringtone: Select a ringtone for incoming calls. Add or delete
ringtones.
• Ringtone ID: Create a ringtone for an incoming call from a
particular contact.
• Sound with vibration: Set the device to vibrate and play a
ringtone simultaneously.
• Vibration type: You can select a vibration type or make your own
vibration pattern.
• Do not disturb: Set the time, range and app type to receive
notification messages. Receive notification messages only on
particular days of the week.
• Lock screen: Display or hide a notification message on the lock
screen. You can also hide private information.
• Apps: Select the apps that can show their notification messages
on the screen and set the priorities of those apps in regard to
notification messages.
• More Default notification sound: Select a notification ringtone.
Set music saved on the device as a notification ringtone.
• More Vibrate on tap: Set the device to vibrate when you tap
certain items on the screen.
• More Sound effects: Select a sound effect to play when you
tap the dialpad or keyboard, select an option, or lock or unlock the
screen.
• More Message/call voice notifications: Set the device to read
the caller information or message content via voice.
Phone Settings
83
Display
You can customize detailed settings for the display.
On the settings screen, tap Display and customize the following
settings:
• Home screen: Customize settings for the Home screen. See
Home screen settings for details.
• Lock screen: Customize lock screen settings. See Lock screen
settings for details.
• Theme: Select a screen theme for your device.
• Home touch buttons: Rearrange Home touch buttons or change
their background colors.
• Font type: Change the font face.
• Font size: Change the font size.
• Bold text: Bold the text on the screen.
• Brightness: Use the slide bar to change the device's screen
brightness. To automatically adjust screen brightness according to
ambient light intensity, tap the Auto switch.
• Comfort view: Set the device to reduce amount of blue light on
screen to reduce eye strain.
• Auto-rotate screen: Automatically rotate the screen according to
the device's orientation.
• Screen timeout: Automatically turn off the screen when the
device is left idle for a specified period of time.
• More Display size: Set the items on the screen to a size that is
easy for you to see. Some items may change position.
• More KnockON: Turn the screen on or off by tapping the screen
twice.
• More Screen saver: Display a screen saver when the device is
connected to the holder or charger. Select a screen saver type to
display.
Phone Settings
84
• More Motion sensor calibration: Correct the angle and speed
of the motion sensor to improve the tilt accuracy and speed of the
sensor.
• When correcting the motion sensor, make sure to place the device
on a flat surface. Failure to do so may cause an error with the
motion sensor functions, such as automatic screen rotation.
General
You can customize your device's general settings.
On the settings screen, tap General and customize the following
settings:
Language & keyboard
You can customize language and keyboard settings for your device.
1 On the settings screen, tap General Language & keyboard.
2 Customize the following settings:
• Language: Select a language to apply for the device.
• Current keyboard: View the keyboard currently in use. Select a
keyboard to use when entering text.
• LG Keyboard: Customize the LG keyboard settings.
• Google voice typing: Configure the options for text dictation
by Google.
• Text-to-speech output: Configure the settings for text-tospeech output.
• Pointer speed: Adjust the pointer speed of a mouse or
trackpad.
• Reverse buttons: Reverse the right mouse button to perform
primary direct-manipulation actions.
Phone Settings
85
Location
You can customize how your location information is used by
particular apps.
1 On the settings screen, tap General Location.
2 Customize the following settings:
• Mode: Select a method to provide your location information.
• RECENT LOCATION REQUEST: View apps that recently
requested location information.
• Low power location estimation: Estimate the device location
by using low power consumption.
• Google Location History: Configure the Google location
history settings.
• Google Location Sharing: Allows you to share your real-time
location with your contacts.
Accounts & sync
You can add or manage accounts, including a Google account. You can
also sync particular apps or user information automatically.
1 On the settings screen, tap General Accounts & sync.
2 Customize the following settings:
• Auto-sync data: Sync all the registered accounts automatically.
• ACCOUNTS: View a list of registered accounts. To view or
change details of an account, tap the account.
• ADD ACCOUNT: Add accounts.
Phone Settings
86
Accessibility
You can manage accessibility plug-ins installed on your device.
1 On the settings screen, tap General Accessibility.
2 Customize the following settings:
• Vision TalkBack: Set the device to notify screen status or
actions via voice.
• Vision Message/call voice notifications: Set the device to
read the caller information or message content via voice.
• Vision Font size: Change the font size.
• Vision Bold text: Bold the text on the screen.
• Vision Display size: Set the items on the screen to a size that
is easy for you to see. Some items may change position.
• Vision Touch zoom: Zoom in or out by tapping the screen
three times.
• Vision Window zoom: Zoom in or out within a window and
invert the color.
• Vision Large mouse pointer: Magnify the mouse pointer.
• Vision High contrast screen: Turn the background color into
black for a high contrast screen.
• Vision Screen color inversion: Increase the display color
contrast for people with low vision.
• Vision Screen color adjustment: Adjust the display color.
• Vision Grayscale: Switch the screen to grayscale mode.
• Vision End calls with the Power key: End a call by pressing
the Power/Lock key.
• Hearing Captions: Turn on the subtitle service when playing
videos for the hearing impaired.
• Hearing Flash alerts: Set the device to notify you with a
blinking light for incoming calls and alarms.
• Hearing Turn off all sounds: Mute all sounds and lower
volume on the receiver.
Phone Settings
87
• Hearing Audio type: Select the audio type.
• Hearing Sound balance: Adjust the audio output balance.
Use the slide bar to change the balance.
• Motor & cognition Touch assistant: Turn on the touch board
to make buttons and gestures easier to use.
• Motor & cognition Touch input: Adjust the touch input time.
• Motor & cognition Physical keyboard: Customize the
keyboard settings.
• Motor & cognition Auto mouse click: Automatically click
where the pointer stops.
• Motor & cognition Touch and hold for calls: Answer or
decline calls by touching and holding the call button instead of
dragging it.
• Motor & cognition Screen timeout: Turn off the screen
automatically when the device is left idle for a specified period
of time.
• Motor & cognition Touch control areas: Limit the touch area
so that only a particular portion of the screen can be controlled
by touch input.
• Accessibility features shortcut: Quickly access a frequently
used function by tapping three times.
• Auto-rotate screen: Automatically change the screen
orientation according to the physical position of the device.
• Switch Access: Create key combinations to control your device.
Phone Settings
88
Shortcut keys
You can use the volume keys to directly launch apps when the screen
is turned off or locked.
1 On the settings screen, tap General Shortcut keys.
to activate it.
2 Tap
• Press the Volume Down (-) key twice to launch the Camera app
when the screen is locked or turned off. Press the Volume Up
(+) key twice to launch Capture+.
Google services
You can use Google settings to manage your Google apps and
account settings.
On the settings screen, tap General Google services.
Security
You can use this menu to configure how to help secure your phone
and its data.
1 On the settings screen, tap General Security.
2 Customize the following settings:
• Lock screen: Allow you to select a screen lock and set its options.
• Content lock: Set the method to lock files in QuickMemo+.
• Encrypt SD card: Encrypt the memory card to prevent use on
another device. See Memory card encryption for details.
• Secure start-up: Protect your device with a lock when it
powers on. See Secure start-up settings for details.
• Set up SIM card lock: Sets the PIN to lock your SIM card and
allows you to change the PIN.
• Password typing visible: Display a password as you enter it.
• Phone administrators: Allow privileges to restrict the control
or use of the device to particular apps.
Phone Settings
89
• Unknown sources: Allow the installation of apps from non-Play
Store apps.
• Credential protection: View the type of credential protection
currently used.
• Certificate management: Manage the security certificate
saved on the device.
• Trust agents: View and use trust agents installed on the device.
• Screen pin: Fix the app screen so that only the currently active
app can be used.
• Usage access: View details on usage of apps on the device.
Date & time
You can customize date and time settings for your device.
1 On the settings screen, tap General Date & time.
2 Customize the desired settings.
Storage
You can view and manage internal storage on the device or storage
space of the memory card.
1 On the settings screen, tap General Storage.
2 Customize the following settings:
• Internal storage: View the total storage space and free space
in the device’s internal storage. View a list of apps in use and the
storage capacity for each app.
• SD card: View the total storage space and free space in the
memory card. This option appears only when a memory card is
inserted. To unmount the memory card, tap .
Phone Settings
90
Battery & power saving
You can view the current battery information or turn on powersaving mode.
1 On the settings screen, tap General Battery & power saving.
2 Customize the following settings:
• Battery usage: View the battery usage details. To view more
details, select a specific item.
• Battery percentage on status bar: Display the remaining
battery level as a percentage on the status bar.
• Battery saver: Reduce battery consumption by cutting down
some device settings, such as the display brightness, speed
when powerand vibration intensity. The status bar displays
saving mode is on.
Memory
You can view the average amount of memory usage over a certain
period of time and the memory occupied by an app.
1 On the settings screen, tap General Memory.
2 Tap to set a time slot to retrieve data.
Apps
You can view a list of installed apps. Stop apps from running or delete
apps, if necessary.
1 On the settings screen, tap General Apps.
2 Select an app and perform actions.
Phone Settings
91
Backup & reset
You can back up data saved on your device to another device or
account. Reset the device, if necessary.
1 On the settings screen, tap General Backup & reset.
2 Customize the following settings:
• LG Backup: Back up or restore the blocked sender list,
messages, images, home screens and other data saved on the
device.
• Back up my data: Back up your app data, Wi-Fi password and
other settings to the Google server.
• Backup account: View the current backup account in use.
• Automatic restore: Automatically restore backup settings and
data when reinstalling an app.
• Network settings reset: Reset Wi-Fi, Bluetooth and other
network settings.
• Factory data reset: Reset all settings for the device and delete
data.
• Resetting your device deletes all data on it. Enter your device name,
Google account and other initial information again.
About phone
You can view information about your device, such as the name,
status, software details and legal information.
On the settings screen, tap General About phone and view
information.
Phone Settings
92
05
Appendix
Phone software update
LG Mobile phone software update from the
Internet
For more information about using this function, please visit http://
www.lg.com/common/index.jsp, select your country and language.
This feature allows you to conveniently update the firmware on your
phone to a newer version from the Internet without needing to visit
a service center. This feature will only be available if and when LG
makes a newer firmware version available for your device.
Because the mobile phone firmware update requires the user’s full
attention for the duration of the update process, please make sure
you check all instructions and notes that appear at each step before
proceeding. Please note that removing the USB cable during the
upgrade may seriously damage your mobile phone.
• LG reserves the right to make firmware updates available only for
selected models at its own discretion and does not guarantee the
availability of the newer version of the firmware for all handset
models.
Appendix
94
LG Mobile Phone software update via Over-theAir (OTA)
This feature allows you to conveniently update your phone’s software
to a newer version via OTA, without connecting a USB cable. This
feature will only be available if and when LG makes a newer firmware
version available for your device.
First check the software version on your mobile phone:
Tools Settings General About phone Software Update
Update now.
• Your personal data from internal phone storage—including
information about your Google account and any other accounts,
your system/application data and settings, any downloaded
applications and your DRM license—might be lost in the process
of updating your phone’s software. Therefore, LG recommends
that you backup your personal data before updating your phone’s
software. LG does not take responsibility for any loss of personal
data.
• This feature depends on the area or service provider.
Appendix
95
FAQ
This chapter lists some problems you might encounter when using
your phone. Some problems require you to call your service provider,
but most are easy to fix yourself.
Message
Possible causes
Possible corrective measures
There is no SIM card in
SIM card error the phone or it is inserted
incorrectly.
Make sure the SIM card is
correctly inserted.
No network
connection/
Dropped
network
Signal is weak or you
are outside the carrier
network.
Move toward a window or
into an open area. Check the
network operator coverage
map.
No
applications
can be set
Not supported by service
provider or registration
required.
Contact your service provider.
Remove the application.
1. F rom the home screen, tap
Tools Settings.
2. Tap General Apps.
3. Tap the app Uninstall.
Dialing error
New network not authorized.
New SIM card inserted.
Check for new restrictions.
On/Off key pressed too
briefly.
Press the On/Off key for at
least two seconds.
Battery is not charged.
Charge battery. Check the
charging indicator on the
display.
Downloaded
application
causes a lot
of errors.
Calls not
available
Phone cannot
be turned on
Appendix
96
Message
Charging
error
Possible causes
Possible corrective measures
Battery is not charged.
Charge battery.
Outside temperature is
too hot or cold.
Make sure phone is charging
at a normal temperature.
Contact problem
Check the charger and its
connection to the phone.
No voltage
Plug the charger into a
different outlet.
Charger defective
Replace the charger.
Wrong charger
Use only original LG
accessories.
Number not
allowed.
The Fixed dialing number
function is on.
Check the Settings menu and
turn the function off.
Files do not
open
Unsupported file format
Check the supported file
formats.
The screen
does not turn
on when I
receive a call.
Proximity sensor problem
If you use a protection tape
or case, make sure it has not
covered the area around the
proximity sensor. Make sure
that the area around the
proximity sensor is clean
No sound
Vibration mode
Check the settings status in
the sound menu to make sure
you are not in vibration or no
interruptions mode.
Appendix
97
Message
Possible causes
Possible corrective measures
Restarting the device
If your device freezes or hangs,
you may need to close apps or
turn off the device and turn it
on again.
Performing a soft reset
To perform a soft reset of your
device, simply press & hold
the Volume Down and Power
keys for about 8-9 seconds.
Hangs up or
freezes
Appendix
Intermittent software/
hardware problem
Resetting the device
If the methods above do not
solve your problem, perform a
factory data reset.
1. On the settings screen, tap
General > Backup & reset
> Factory data reset.
• Reset all settings for the
device and delete data.
Before performing
the factory data reset,
remember to make backup
copies of all important data
stored in the device.
• If you registered a Google
account to the device, you
must sign in to the same
Google account after
resetting the device.
98
Anti-Theft Guide
Set up your device to prevent other people from using it if it's been
reset to factory settings without your permission. For example, if
your device is lost, stolen, or wiped, only someone with your Google
account or screen lock information can use the device.
All you need to make sure your device is protected is:
• Set a screen lock: If your device is lost or stolen but you have a
screen lock set, the device can't be erased using the Settings menu
unless your screen is unlocked.
• Add your Google account on your device: If your device is wiped
but you have your Google account on it, the device can't finish the
setup process until your Google account information is entered
again.
After your device is protected, you'll need to either unlock your
screen or enter your Google account password if you need to do a
factory reset. This ensures that you or someone you trust is doing
the reset.
• Do not forget your Google account and password you had added to
your device prior to performing a factory reset. If you can't provide
the account information during the setup process, you won't be
able to use the device at all after performing the factory reset.
Appendix
99
More information
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open
source licenses, that is contained in this product, please visit http://
opensource.lge.com.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM
for a charge covering the cost of performing such distribution (such
as the cost of media, shipping, and handling) upon email request to
opensource@lge.com. This offer is valid for three (3) years from the
date on which you purchased the product.
Trademarks
• LG and the LG logo are registered trademarks of LG Group and its
related entities.
• Google™, Google Maps™, Gmail™, YouTube™, Hangouts™ and Play
Store™ are trademarks of Google, Inc.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc.
worldwide.
• Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi
Alliance.
• All other trademarks and copyrights are the property of their
respective owners.
Appendix
100
06
For Your Safety
Important Information
This user guide contains important information on the use and operation of
this phone. Please read all the information carefully for optimal performance
and to prevent any damage to or misuse of the phone. Any changes or
modifications not expressly approved in this user guide could void your
warranty for this equipment. Any changes or modifications not expressly
approved by the manufacturer could void the user’s authority to operate the
equipment.
Before You Start
Violation of the instructions may cause serious injury
or death.
WARNING: This product contains chemicals known to the State of California
to cause cancer and birth defects or other reproductive harm.
Wash hands after handling.
•Never place your phone in a microwave oven as it will cause
the battery to explode.
•When riding in a car, do not leave your phone or set up the
hands-free kit near the air bag. If wireless equipment is
improperly installed and the air bag is deployed, you may be
seriously injured.
•Do not dispose of your phone near fire or with hazardous
or flammable waste. You should dispose of your phone in
accordance with all applicable laws.
•Do not use the phone in areas where its use is prohibited.
(For example: aircraft)
•Do not expose the battery charger or adapter to direct
sunlight or use it in places with high humidity, such as a
bathroom.
For Your Safety
102
•Do not use harsh chemicals (such as alcohol, benzene,
thinners, etc.) or detergents to clean your phone. This could
cause a fire.
•Do not drop, strike, or shake your phone severely. It may harm
the internal circuit boards of the phone.
•Do not use your phone in high explosive areas as the phone
may generate sparks.
•Do not damage the power cord by bending, twisting, pulling,
or heating. Do not use the plug if it is loose as it may cause
electric shock or fire.
•Do not place any heavy items on the power cord. Do not
allow the power cord to be crimped as it may cause electric
shock or fire.
•Do not handle the phone with wet hands while it is being
charged. It may cause an electric shock or seriously damage
your phone.
•Do not disassemble the phone.
•Do not place or answer calls while charging the phone as it
may short-circuit the phone and/or cause electric shock or
fire.
•Do not attempt to repair or modify the device yourself.
•You should never attempt to open or disassemble this device
yourself and doing so may cause damage that voids your
warranty.
For Your Safety
103
•Make sure that no sharp-edged items, such as animal’s teeth
or nails, come into contact with the battery. This could cause
a fire.
•Be careful that children do not swallow any parts (such as
earphone, connection parts of the phone, etc.) This could
cause asphyxiation or suffocation resulting in serious injury
or death.
•Unplug the power cord and charger during lightning storms
to avoid electric shock or fire.
•Only use chargers provided by LG. The warranty will not be
applied to products provided by other suppliers.
•Only authorized personnel should service the phone and
its accessories. Faulty installation or service may result in
accidents and consequently invalidate the warranty.
•An emergency call can be made only within a service area.
For an emergency call, make sure that you are within a
service area and that the phone is turned on.
•Your phone is an electronic device that generates heat during
normal operation. Extremely prolonged, direct skin contact in
the absence of adequate ventilation may result in discomfort
or minor burns. Therefore, use care when handling your
phone during or immediately after operation.
•Use and store your phone in temperatures between
0 °C/32 °F and 45 °C/113 °F, if possible. Exposing your
phone to extremely low or high temperatures may result in
damage, malfunction, or even explosion.
For Your Safety
104
HAC statement
This phone has been tested and rated for use with hearing aids for some of
the wireless technologies that it uses. However, there may be some newer
wireless technologies used in this phone that have not been tested yet for
use with hearing aids. It is important to try the different features of this
phone thoroughly and in different locations, using your hearing aid or cochlear
implant, to determine if you hear any interfering noise. Consult your service
provider or the manufacturer of this phone for information on hearing aid
compatibility. If you have questions about return or exchange policies, consult
your service provider or phone retailer. This mobile phone has a Hearing Aid
Mode that, when activated, may reduce interference with some hearing aid
models.
FCC RF Exposure Information
WARNING! Read this information before operating the
phone.
In August 1996, the Federal Communications Commission (FCC) of the
United States, with its action in Report and Order FCC 96-326, adopted
an updated safety standard for human exposure to Radio Frequency (RF)
electromagnetic energy emitted by FCC regulated transmitters. Those
guidelines are consistent with the safety standard previously set by both U.S.
and international standards bodies. The design of this phone complies with
the FCC guidelines and these international standards.
For Your Safety
105
Body-worn Operation
This device was tested for typical use with the back of the phone kept 0.39
inches (1.0 cm) from the body. To comply with FCC RF exposure requirements,
a minimum separation distance of 0.39 inches (1.0 cm) must be maintained
between the user’s body and the back of the phone.
Any belt-clips, holsters, and similar accessories containing metallic
components may not be used. Avoid the use of accessories that cannot
maintain 0.39 inches (1.0 cm) distance between the user’s body and the back
of the phone and have not been tested for compliance with FCC RF exposure
limits.
Consumer Information About Radio
Frequency Emissions
Your wireless phone, which contains a radio transmitter and receiver,
emits radio frequency energy during use. The following consumer
information addresses commonly asked questions about the health
effects of wireless phones.
Are wireless phones safe?
Scientific research on the subject of wireless phones and radio frequency
(“RF”) energy has been conducted worldwide for many years, and continues.
In the United States, the Food and Drug Administration (“FDA”) and the
Federal Communications Commission (“FCC”) set policies and procedures
for wireless phones. The FDA issued a website publication on health issues
related to cell phone usage where it states, “The scientific community at large
… believes that the weight of scientific evidence does not show an association
between exposure to radiofrequency (RF) from cell phones and adverse
health outcomes. Still the scientific community does recommend conducting
additional research to address gaps in knowledge. That research is being
conducted around the world and FDA continues to monitor developments in
this field. You can access the joint FDA/FCC website at http://www.fda.gov
(under “c”in the subject index, select Cell Phones > Research). You can also
contact the FDA toll-free at (888) 463-6332 or (888) INFO-FDA.
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In June 2000, the FDA entered into a cooperative research and development
agreement through which additional scientific research is being conducted.
The FCC issued its own website publication stating that “there is no scientific
evidence that proves that wireless phone usage can lead to cancer or a variety
of other problems, including headaches, dizziness or memory loss.” This
publication is available at http://www.fcc.gov/cgb/cellular.html or through the
FCC at (888) 225-5322 or (888) CALL-FCC.
What does “SAR” mean?
In 1996, the FCC, working with the FDA, the U.S. Environmental Protection
Agency, and other agencies, established RF exposure safety guidelines for
wireless phones in the United States. Before a wireless phone model is
available for sale to the public, it must be tested by the manufacturer and
certified to the FCC that it does not exceed limits established by the FCC. One
of these limits is expressed as a Specific Absorption Rate, or “SAR.” SAR is a
measure of the rate of absorption of RF energy in the body. Tests for SAR are
conducted with the phone transmitting at its highest power level in all tested
frequency bands. Since 1996, the FCC has required that the SAR of handheld
wireless phones not exceed 1.6 watts per kilogram, averaged over one gram
of tissue. Although the SAR is determined at the highest power level, the
actual SAR value of a wireless phone while operating can be less than the
reported SAR value. This is because the SAR value may vary from call to call,
depending on factors such as proximity to a cell site, the proximity of the
phone to the body while in use, and the use of hands-free devices.
For more information about SARs, visit the FCC website at https://www.fcc.
gov/consumers/guides/specific-absorption-rate-sar-cell-phones-what-itmeans-you. You may also wish to contact the manufacturer of your phone.
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Can I minimize my RF exposure?
If you are concerned about RF, there are several simple steps you can take to
minimize your RF exposure. You can, of course, reduce your talk time.
You can place more distance between your body and the source of the RF, as
the exposure level drops off dramatically with distance. The FDA/FCC website
states that “hands-free kits can be used with wireless phones for convenience
and comfort. These systems reduce the absorption of RF energy in the head
because the phone, which is the source of the RF emissions, will not be placed
against the head. On the other hand, if the phone is mounted against the
waist or other part of the body during use, then that part of the body will
absorb more RF energy. Wireless phones marketed in the U.S. are required to
meet safety requirements regardless of whether they are used against the
head or against the body. Either configuration should result in compliance with
the safety limit.” Also, if you use your wireless phone while in a car, you can
use a phone with an antenna on the outside of the vehicle. You should also
read and follow your wireless phone manufacturer’s instructions for the safe
operation of your phone.
Do wireless phones pose any special risks to children?
The FDA/FCC website states that “the scientific evidence does not show a
danger to users of wireless communication devices, including children.” The
FDA/FCC website further states that “some groups sponsored by other
national governments have advised that children be discouraged from
using wireless phones at all”. For example, the Stewart Report from the
United Kingdom [“UK”] made such a recommendation in December 2000.
In this report a group of independent experts noted that no evidence exists
that using a cell phone causes brain tumors or other ill effects. [The UK’s]
recommendation to limit cell phone use by children was strictly precautionary;
it was not based on scientific evidence that any health hazard exists. A copy of
the UK’s leaflet is available at http://www.dh.gov.uk (search “mobile”), or you
can write to: NRPB, Chilton, Didcot, Oxon OX11 ORQ, United Kingdom. Copies
of the UK’s annual reports on mobile phones and RF are available online at
http://www.hpa.org.uk/radiation/ (search “mobile”). Parents who wish to
reduce their children’s RF exposure may choose to restrict their children’s
wireless phone use.
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Where can I get further information about RF emissions?
For further information, see the following additional resources (websites
current as of April 2005):
U.S. Food and Drug Administration
FDA Consumer magazine
November-December 2000
Telephone: (888) INFO-FDA
http://www.fda.gov (Under “c” in the subject index, select Cell Phones >
Research.)
U.S. Federal Communications Commission
445 12th Street, S.W.
Washington, D.C. 20554
Telephone: (888) 225-5322
http://www.fcc.gov/oet/rfsafety
Royal Society of Canada Expert Panels on Potential Health Risks of
Radio Frequency Fields from Wireless Telecommunication Devices
283 Sparks Street
Ottawa, Ontario K1R 7X9
Canada
Telephone: (613) 991-6990
http://www.rsc.ca/index.php?page=Expert_Panels_RF&Lang_id=120
World Health Organization
Avenue Appia 20
1211 Geneva 27
Switzerland
Telephone: 011 41 22 791 21 11
http://www.who.int/mediacenter/factsheets/fs193/en/
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International Commission on Non-Ionizing Radiation Protection
c/o Bundesamt fur Strahlenschutz
Ingolstaedter Landstr. 1
85764 Oberschleissheim
Germany
Telephone: 011 49 1888 333 2156
http://www.icnirp.de
American National Standards Institute
1819 L Street, N.W., 6th Floor
Washington, D.C. 20036
Telephone: (202) 293-8020
http://www.ansi.org
National Council on Radiation Protection and Measurements
7910 Woodmont Avenue, Suite 800
Bethesda, MD 20814-3095
Telephone: (301) 657-2652
http://www.ncrponline.org
Engineering in Medicine and Biology Society, Committee on Man
and Radiation (COMAR) of the Institute of Electrical and Electronics
Engineers
http://ewh.ieee.org/soc/embs/comar/
Consumer Information on SAR
(Specific Absorption Rate)
This model phone meets the government’s requirements for exposure to radio
waves. Your wireless phone is a radio transmitter and receiver. It is designed
and manufactured not to exceed the emission limits for exposure to Radio
Frequency (RF) energy set by the Federal Communications Commission of the
U.S. Government. These limits are part of comprehensive guidelines and establish
permitted levels of RF energy for the general population. The guidelines are based
on standards that were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. The standards include a
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substantial safety margin designed to assure the safety of all persons, regardless of
age and health.
The exposure standard for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR limit
set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard
operating positions specified by the FCC with the phone transmitting at its
highest certified power level in all tested frequency bands. Although SAR is
determined at the highest certified power level, the actual SAR level of the
phone while operating can be well below the maximum value. Because the
phone is designed to operate at multiple power levels to use only the power
required to reach the network, in general, the closer you are to a wireless
base station antenna, the lower the power output. Before a phone model
is available for sale to the public, it must be tested and certified to the FCC
that it does not exceed the limit established by the government-adopted
requirement for safe exposure. The tests are performed in positions and
locations (e.g., at the ear and worn on the body) as required by the FCC for
each model.
The highest SAR values are:
* Head: 1.09 W/kg
* Body (Body-worn/Hotspot): 0.78 W/kg
(Body measurements differ among phone models, depending upon available
accessories and FCC requirements).
While there may be differences between SAR levels of various phones and
at various positions, they all meet the government requirement for safe
exposure.
The FCC has granted an Equipment Authorization for this model phone with
all reported SAR levels evaluated as in compliance with the FCC RF emission
guidelines. SAR information on this model phone is on file with the FCC and
can be found under the Display Grant section of http://www.fcc.gov/oet/
fccid after searching on FCC ID ZNFL63BL Additional information on Specific
Absorption Rates (SAR) can be found on the Cellular Telecommunications
Industry Association (CTIA) website at http://www.ctia.org/.
* In the United States and Canada, the SAR limit for mobile phones used
by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue.
The standard incorporates a substantial margin of safety to give additional
protection for the public and to account for any variations in measurements.
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FCC Hearing-Aid Compatibility (HAC)
Regulations for Wireless Devices
On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report
and Order in WT Docket 01-309 modified the exception of wireless phones
under the Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital
wireless phones be compatible with hearingaids. The intent of the HAC Act
is to ensure reasonable access to telecommunications services for persons
with hearing disabilities. While some wireless phones are used near some
hearing devices (hearing aids and cochlear implants), users may detect a
buzzing, humming, or whining noise. Some hearing devices are more immune
than others to this interference noise, and phones also vary in the amount of
interference they generate.
The wireless telephone industry has developed a rating system for wireless
phones, to assist hearing device users to find phones that may be compatible
with their hearing devices. Not all phones have been rated. Phones that are
rated have the rating on their box or a label located on the box.
The ratings are not guarantees. Results will vary depending on the user’s
hearing device and hearing loss. If your hearing device happens to be
vulnerable to interference, you may not be able to use a rated phone
successfully. Trying out the phone with your hearing device is the best way to
evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely
to generate less interference to hearing devices than phones that are not
labeled. M4 is the better/higher of the two ratings. T-Ratings: Phones rated T3
or T4 meet FCC requirements and are likely to generate less interference to
hearing devices than phones that are not labeled. T4 is the better/ higher of
the two ratings.
Hearing devices may also be rated. Your hearing device manufacturer or
hearing health professional may help you find this rating. Higher ratings mean
that the hearing device is relatively immune to interference noise. The hearing
aid and wireless phone rating values are then added together.
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A sum of 5 is considered acceptable for normal use. A sum of 6 is considered
for best use.
In the above example, if a hearing aid meets the M2 level rating
and the wireless phone meets the M3 level rating, the sum of the
two values equal M5. This should provide the hearing aid user with
“normal usage” while using their hearing aid with the particular
wireless phone. “Normal usage” in this context is defined as a signal
quality that’s acceptable for normal operation.
The M mark is intended to be synonymous with the U mark. The T mark
is intended to be synonymous with the UT mark. The M and T marks are
recommended by the Alliance for Telecommunications Industries Solutions
(ATIS). The U and UT marks are referenced in Section 20.19 of the FCC Rules.
The HAC rating and measurement procedure are described in the American
National Standards Institute (ANSI) C63.19 standard.
To ensure that the Hearing Aid Compatibility rating for your phone
is maintained, secondary transmitters such as Bluetooth and WLAN
components must be disabled during a call.
For information about hearing aids and digital wireless phones
Wireless Phones and Hearing Aid Accessibility
http://www.accesswireless.org/
Gallaudet University, RERC
http://tap.gallaudet.edu/Voice/
FCC Hearing Aid Compatibility and Volume Control
https://www.fcc.gov/general/hearing-aid-compatibility-and-volume-control
The Hearing Aid Compatibility FCC Order
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf
Hearing Loss Association of America [HLAA]
http://hearingloss.org/content/telephones-and-mobile-devices
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Caution: Avoid potential hearing loss.
Prolonged exposure to loud sounds (including music) is the most common
cause of preventable hearing loss. Some scientific research suggests that
using portable audio devices, such as portable music players and cellular
telephones, at high volume settings for long durations may lead to permanent
noise-induced hearing loss. This includes the use of headphones (including
headsets, earbuds and Bluetooth or other wireless devices). Exposure to
very loud sound has also been associated in some studies with tinnitus (a
ringing in the ear), hypersensitivity to sound and distorted hearing. Individual
susceptibility to noise-induced hearing loss and other potential hearing
problems varies.
The amount of sound produced by a portable audio device varies depending
on the nature of the sound, the device, the device settings and the
headphones. You should follow some commonsense recommendations when
using any portable audio device:
• Set the volume in a quiet environment and select the lowest volume at
which you can hear adequately.
• When using headphones, turn the volume down if you cannot hear the
people speaking near you or if the person sitting next to you can hear what
you are listening to.
• Do not turn the volume up to block out noisy surroundings. If you choose
to listen to your portable device in a noisy environment, use noisecanceling headphones to block out background environmental noise.
• Limit the amount of time you listen. As the volume increases, less time is
required before your hearing could be affected.
• Avoid using headphones after exposure to extremely loud noises, such as
rock concerts, that might cause temporary hearing loss. Temporary hearing
loss might cause unsafe volumes to sound normal.
• Do not listen at any volume that causes you discomfort. If you experience
ringing in your ears, hear muffled speech or experience any temporary
hearing difficulty after listening to your portable audio device, discontinue
use and consult your doctor.
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TIA Safety Information
The following is the complete TIA Safety Information for wireless handheld
phones.
Exposure to Radio Frequency Signal
Your wireless handheld portable phone is a low power radio transmitter and
receiver. When ON, it receives and sends out Radio Frequency (RF) signals.
In August, 1996, the Federal Communications Commissions (FCC) adopted
RF exposure guidelines with safety levels for handheld wireless phones. Those
guidelines are consistent with the safety standards previously set by both U.S.
and international standards bodies:
ANSI C95.1 (1992) *
NCRP Report 86 (1986)
ICNIRP (1996)
* American National Standards Institute; National Council on Radiation
Protection and Measurements; International Commission on Non-Ionizing
Radiation Protection.
Those standards were based on comprehensive and periodic evaluations of
the relevant scientific literature. For example, over 120 scientists, engineers,
and physicians from universities, government health agencies, and industry
reviewed the available body of research to develop the ANSI Standard (C95.1).
The design of your phone complies with the FCC guidelines (and those
standards).
Tips on Efficient Operation
For your phone to operate most efficiently:
Don’t touch the antenna unnecessarily when the phone is in use. Contact
with the antenna affects call quality and may cause the phone to operate at a
higher power level than otherwise needed.
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However,
certain electronic equipment may not be shielded against the RF signals from
your wireless phone.
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Pacemakers
The Health Industry Manufacturers Association recommends that a minimum
separation of six (6) inches be maintained between a handheld wireless
phone and a pacemaker to avoid potential interference with the pacemaker.
These recommendations are consistent with the independent research by and
recommendations of Wireless Technology Research.
Persons with pacemakers:
• Should ALWAYS keep the phone more than six (6) inches from their
pacemaker when the phone is turned ON;
• Should not carry the phone in a breast pocket;
• Should use the ear opposite the pacemaker to minimize the potential for
interference;
• Should turn the phone OFF immediately if there is any reason to suspect
that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your service provider (or
call the customer service line to discuss alternatives).
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your
device to determine if it is adequately shielded from external RF energy. Your
physician may be able to assist you in obtaining this information.
Health Care Facilities
Turn your phone OFF in health care facilities when any regulations posted in
these areas instruct you to do so. Hospitals or health care facilities may use
equipment that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded electronic
systems in motor vehicles. Check with the manufacturer or its representative
regarding your vehicle. You should also consult the manufacturer of any
equipment that has been added to your vehicle.
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Posted Facilities
Turn your phone OFF in any facility where posted notices so require.
Aircraft
FCC regulations prohibit using your phone while in the air. Switch OFF your
phone before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when in a
“blasting area” or in areas posted: “Turn off two-way radio”. Obey all signs and
instructions.
Potentially Explosive Atmosphere
Turn your phone OFF when in any area with a potentially explosive
atmosphere and obey all signs and instructions. Sparks in such areas could
cause an explosion or fire resulting in bodily injury or even death. Areas with
a potentially explosive atmosphere are often, but not always marked clearly.
Potential areas may include: fueling areas (such as gasoline stations); below
deck on boats; fuel or chemical transfer or storage facilities; vehicles using
liquefied petroleum gas (such as propane or butane); areas where the air
contains chemicals or particles (such as grain, dust, or metal powders); and
any other area where you would normally be advised to turn off your vehicle
engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including either
installed or portable wireless equipment, in the area over the air bag or in
the air bag deployment area. If in-vehicle wireless equipment is improperly
installed and the air bag inflates, serious injury could result.
Part 15.19 statement
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
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Part 15.21 statement
Changes or modifications that are not expressly approved by the
manufacturer for compliance could void the user’s authority to operate the
equipment.
Part 15.105 statement
This equipment has been tested and found to comply with the limits for a
class B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
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Safety Information
Please read and observe the following information for safe and proper use of
your phone and to prevent damage.
Caution
Violation of the instructions may cause minor or serious
damage to the product.
• Do not disassemble or open crush, bend or deform, puncture or shred the
device.
• Do not modify or re-manufacture, attempt to insert foreign objects into
the battery, immerse or expose to water or other liquids, expose to fire,
explosion or other hazard.
• Only use the battery for the system for which it is specified.
• Only use the device with an LG charging system that has been qualified
with the system per CTIA Certification Requirements for Battery System
Compliance to IEEE1725. Use of an unqualified battery or charger may
present a risk of fire, explosion, leakage, or other hazard.
• Avoid dropping the device. If the device is dropped, especially on a hard
surface, and the user suspects damage, take it to a service center for
inspection.
• To dispose of the battery properly, call (800) 822-8837 or
visit www.call2recycle.org.
• Always unplug the charger from the wall socket after the device is fully
charged to save unnecessary power consumption.
WARNING! Notice for Battery replacement
• Li-Ion Battery is a hazardous component which can cause injury.
• Battery replacement by non-qualified professional can cause damage to
your device.
• Your device has an internal battery. For your safety, do not remove the back
cover. If you need to replace the battery, take it to the nearest authorized
LG Electronics service point or dealer for assistance.
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Charger and Adapter Safety
• The charger and adapter are intended for indoor use only.
• Insert the battery charger vertically into the wall power socket.
• Only use the LG-approved battery charger. Otherwise, you may cause
serious damage to your phone.
• Use the correct adapter for your phone when using the battery charger
abroad.
Battery Information and Care
• Always unplug the charger from the wall socket after the phone is fully
charged to save unnecessary power consumption of the charger.
• Please read the manual of specified charger about charging method.
• Do not damage the power cord by bending, twisting, or heating. Do not use
the plug if it is loose as it may cause electric shock or fire.
• Do not place any heavy items on the power cord. Do not allow the power
cord to be crimped as it may cause electric shock or fire.
• Unplug the power cord prior to cleaning your phone, and clean the power
plug pin when it’s dirty. When using the power plug, ensure that it’s firmly
connected. If not, it may cause excessive heat or fire. If you put your phone
in a pocket or bag without covering the receptacle of the phone (power
plug pin), metallic articles (such as a coin, paperclip or pen) may shortcircuit the phone. Always cover the receptacle when not in use.
• Recharge the battery after long periods of non-use to maximize battery
life. Battery life will vary due to usage pattern and environmental
conditions.
• Please use only an approved charging accessory to charge your LG
phone. Improper handling of the charging port, as well as the use of an
incompatible charger, may cause damage to your phone and void the
warranty.
• Charging temperature range is regulated between 0 °C/32 °F and
45 °C/113 °F. Do not charge the battery out of recommended
temperature range. Charging out of recommended range might cause the
generating heat or serious damage of battery. And also, it might cause the
deterioration of battery’s characteristics and cycle life.
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• Do not use or leave the battery under the blazing sun or in heated car
by sunshine. The battery may generate heat, smoke or flame. And also, it
might cause the deterioration of battery’s characteristics or cycle life.
• The battery pack has protection circuit to avoid the danger. Do not use
nearby the place where generates static electricity more than 100V which
gives damage to the protection circuit. If the protection circuit were broken,
the battery would generate smoke, rupture or flame.
• If the skin or cloth is smeared with liquid from the battery, wash with fresh
water. It may cause the skin inflammation.
• Please take your phone to an authorized service center immediately if this
occurs.
• Do not handle the phone with wet hands while it is being charged. It may
cause an electric shock or seriously damage your phone.
• Do not place or answer calls while charging the phone as it may shortcircuit the phone and/or cause electric shock or fire.
• The charger and adapter are intended for indoor use only.
• Talking on your phone for a long period of time may reduce call quality due
to heat generated during use.
Explosion, Shock, and Fire Hazards
• Do not put your phone in a place subject to excessive dust and keep the
minimum required distance between the power cord and heat sources.
• Unplug the power cord prior to cleaning your phone, and clean the power
plug pin when it’s dirty.
• When using the power plug, ensure that it’s firmly connected. If not, it may
cause excessive heat or fire.
• If you put your phone in a pocket or bag without covering the receptacle
of the phone (power plug pin), metallic articles (such as a coin, paperclip
or pen) may short-circuit the phone and may cause an explosion. Always
cover the receptacle when not in use.
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General Notice
• Do not place items containing magnetic components such as a credit card,
phone card, bank book, or subway ticket near your phone. The magnetism
of the phone may damage the data stored in the magnetic strip.
• Talking on your phone for a long period of time may reduce call quality due
to heat generated during use.
• When the phone is not used for a long period time, store it in a safe place
with the power cord unplugged.
• Using the phone in proximity to receiving equipment (i.e., TV or radio) may
cause interference to the phone.
• Do not immerse your phone in water, liquid, or expose to high humidity.
Immediately, take it to an LG Authorized Service Center.
• Do not paint your phone.
• The data saved in your phone might be deleted due to careless use, repair
of the phone, or upgrade of the software. Please backup your important
phone numbers. (Ringtones, text messages, voice messages, pictures, and
videos could also be deleted.) The manufacturer is not liable for damage
due to the loss of data.
• When you use the phone in public places, set the ringtone to vibration so
you don’t disturb others.
• Do not turn your phone on or off when putting it to your ear.
• Use accessories, such as earphones and headsets, with caution. Ensure
that cables are tucked away safely and do not touch the antenna
unnecessarily.
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FDA Consumer Update
The U.S. Food and Drug Administration’s Center for Devices and Radiological
Health Consumer Update on Mobile Phones:
1. Do wireless phones pose a health hazard?
The available scientific evidence does not show that any health problems
are associated with using wireless phones. There is no proof, however, that
wireless phones are absolutely safe. Wireless phones emit low levels of Radio
Frequency (RF) energy in the microwave range while being used. They also
emit very low levels of RF when in standby mode. Whereas high levels of RF
can produce health effects (by heating tissue), exposure to low level RF that
does not produce heating effects causes no known adverse health effects.
Many studies of low level RF exposures have not found any biological effects.
Some studies have suggested that some biological effects may occur, but
such findings have not been confirmed by additional research. In some cases,
other researchers have had difficulty in reproducing those studies, or in
determining the reasons for inconsistent results.
2. What is the FDA’s role concerning the safety of wireless
phones?
Under the law, the FDA does not review the safety of radiation-emitting
consumer products such as wireless phones before they can be sold, as it
does with new drugs or medical devices. However, the agency has authority to
take action if wireless phones are shown to emit Radio Frequency (RF) energy
at a level that is hazardous to the user. In such a case, the FDA could require
the manufacturers of wireless phones to notify users of the health hazard
and to repair, replace, or recall the phones so that the hazard no longer exists.
Although the existing scientific data do not justify FDA regulatory actions,
the FDA has urged the wireless phone industry to take a number of steps,
including the following:
• Support needed research into possible biological effects of RF of the type
emitted by wireless phones;
• Design wireless phones in a way that minimizes any RF exposure to the
user that is not necessary for device function; and
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• Cooperate in providing users of wireless phones with the best possible
information on possible effects of wireless phone use on human health.
The FDA belongs to an interagency working group of the federal agencies that
have responsibility for different aspects of RF safety to ensure coordinated
efforts at the federal level. The following agencies belong to this working
group:
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
• Occupational Safety and Health Administration
• National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working
group activities, as well.
The FDA shares regulatory responsibilities for wireless phones with the
Federal Communications Commission (FCC). All phones that are sold in the
United States must comply with FCC safety guidelines that limit RF exposure.
The FCC relies on the FDA and other health agencies for safety questions
about wireless phones.
The FCC also regulates the base stations that the wireless phone networks
rely upon. While these base stations operate at higher power than do the
wireless phones themselves, the RF exposures that people get from these
base stations are typically thousands of times lower than those they can get
from wireless phones. Base stations are thus not the subject of the safety
questions discussed in this document.
3. What kinds of phones are the subject of this update?
The term “wireless phone” refers here to handheld wireless phones with
built-in antennas, often called “cell”, “mobile”, or “PCS” phones. These types
of wireless phones can expose the user to measurable Radio Frequency (RF)
energy because of the short distance between the phone and the user’s head.
These RF exposures are limited by FCC safety guidelines that were developed
with the advice of the FDA and other federal health and safety agencies.
When the phone is located at greater distances from the user, the exposure
to RF is drastically lower because a person’s RF exposure decreases rapidly
with increasing distance from the source. The so-called “cordless phones,”
which have a base unit connected to the telephone wiring in a house, typically
operate at far lower power levels, and thus produce RF exposures far below
the FCC safety limits.
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4. What are the results of the research done already?
The research done thus far has produced conflicting results, and many studies
have suffered from flaws in their research methods. Animal experiments
investigating the effects of Radio Frequency (RF) energy exposures
characteristic of wireless phones have yielded conflicting results that often
cannot be repeated in other laboratories. A few animal studies, however, have
suggested that low levels of RF could accelerate the development of cancer
in laboratory animals. However, many of the studies that showed increased
tumor development used animals that had been genetically engineered or
treated with cancer-causing chemicals so as to be pre-disposed to develop
cancer in the absence of RF exposure. Other studies exposed the animals
to RF for up to 22 hours per day. These conditions are not similar to the
conditions under which people use wireless phones, so we do not know with
certainty what the results of such studies mean for human health. Three large
epidemiology studies have been published since December 2000. Between
them, the studies investigated any possible association between the use of
wireless phones and primary brain cancer, glioma, meningioma, or acoustic
neuroma, tumors of the brain or salivary gland, leukemia, or other cancers.
None of the studies demonstrated the existence of any harmful health effects
from wireless phone RF exposures. However, none of the studies can answer
questions about long-term exposures, since the average period of phone use
in these studies was around three years.
5. What research is needed to decide whether RF
exposure from wireless phones poses a health risk?
A combination of laboratory studies and epidemiological studies of people
actually using wireless phones would provide some of the data that are
needed. Lifetime animal exposure studies could be completed in a few years.
However, very large numbers of animals would be needed to provide reliable
proof of a cancer promoting effect if one exists. Epidemiological studies can
provide data that is directly applicable to human populations, but ten or more
years follow-up may be needed to provide answers about some health effects,
such as cancer. This is because the interval between the time of exposure to
a cancer-causing agent and the time tumors develop — if they do — may be
many, many years. The interpretation of epidemiological studies is hampered
by difficulties in measuring actual RF exposure during day-to-day use of
wireless phones. Many factors affect this measurement, such as the angle at
which the phone is held, or which model of phone is used.
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6. What is the FDA doing to find out more about the
possible health effects of wireless phone RF?
The FDA is working with the U.S. National Toxicology Program and with groups
of investigators around the world to ensure that high priority animal studies
are conducted to address important questions about the effects of exposure
to Radio Frequency (RF) energy.
The FDA has been a leading participant in the World Health Organization
International Electro Magnetic Fields (EMF) Project since its inception in
1996. An influential result of this work has been the development of a
detailed agenda of research needs that has driven the establishment of new
research programs around the world. The project has also helped develop
a series of public information documents on EMF issues. The FDA and the
Cellular Telecommunications & Internet Association (CTIA) have a formal
Cooperative Research And Development Agreement (CRADA) to do research
on wireless phone safety. The FDA provides the scientific oversight, obtaining
input from experts in government, industry, and academic organizations.
CTIA-funded research is conducted through contracts with independent
investigators. The initial research will include both laboratory studies and
studies of wireless phone users. The CRADA will also include a broad
assessment of additional research needs in the context of the latest research
developments around the world.
7. How can I find out how much Radio Frequency energy
exposure I can get by using my wireless phone?
All phones sold in the United States must comply with Federal
Communications Commission (FCC) guidelines that limit Radio Frequency
(RF) energy exposures. The FCC established these guidelines in consultation
with the FDA and the other federal health and safety agencies. The FCC limit
for RF exposure from wireless phones is set at a Specific Absorption Rate
(SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC limit is consistent with
the safety standards developed by the Institute of Electrical and Electronic
Engineering (IEEE) and the National Council on Radiation Protection and
Measurement. The exposure limit takes into consideration the body’s ability
to remove heat from the tissues that absorb energy from the wireless phone
and is set well below levels known to have effects. Manufacturers of wireless
phones must report the RF exposure level for each model of phone to the
FCC. The FCC website (http://www.fcc.gov/oet/rfsafety) gives directions for
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126
locating the FCC identification number on your phone so you can find your
phone’s RF exposure level in the online listing.
8. What has the FDA done to measure the Radio
Frequency energy coming from wireless phones?
The Institute of Electrical and Electronic Engineers (IEEE) is developing a
technical standard for measuring the Radio Frequency (RF) energy exposure
from wireless phones and other wireless handsets with the participation and
leadership of FDA scientists and engineers. The standard, “Recommended
Practice for Determining the Spatial-Peak Specific Absorption Rate (SAR) in
the Human Body Due to Wireless Communications Devices: Experimental
Techniques”, sets forth the first consistent test methodology for measuring
the rate at which RF is deposited in the heads of wireless phone users. The
test method uses a tissue-simulating model of the human head.
Standardized SAR test methodology is expected to greatly improve the
consistency of measurements made at different laboratories on the same
phone. SAR is the measurement of the amount of energy absorbed in tissue,
either by the whole body or a small part of the body. It is measured in
watts/kg (or milliwatts/g) of matter. This measurement is used to determine
whether a wireless phone complies with safety guidelines.
9. What steps can I take to reduce my exposure to Radio
Frequency energy from my wireless phone?
If there is a risk from these products — and at this point we do not know
that there is — it is probably very small. But if you are concerned about
avoiding even potential risks, you can take a few simple steps to minimize
your exposure to Radio Frequency (RF) energy. Since time is a key factor in
how much exposure a person receives, reducing the amount of time spent
using a wireless phone will reduce RF exposure. If you must conduct extended
conversations by wireless phone every day, you could place more distance
between your body and the source of the RF, since the exposure level drops
off dramatically with distance. For example, you could use a headset and carry
the wireless phone away from your body or use a wireless phone connected
to a remote antenna. Again, the scientific data does not demonstrate that
wireless phones are harmful. But if you are concerned about the RF exposure
from these products, you can use measures like those described above to
reduce your RF exposure from wireless phone use.
For Your Safety
127
10. What about children using wireless phones?
The scientific evidence does not show a danger to users of wireless phones,
including children and teenagers. If you want to take steps to lower exposure
to Radio Frequency (RF) energy, the measures described above would apply
to children and teenagers using wireless phones. Reducing the time of
wireless phone use and increasing the distance between the user and the RF
source will reduce RF exposure. Some groups sponsored by other national
governments have advised that children be discouraged from using wireless
phones at all. For example, the government in the United Kingdom distributed
leaflets containing such a recommendation in December 2000.
They noted that no evidence exists that using a wireless phone causes brain
tumors or other ill effects. Their recommendation to limit wireless phone use
by children was strictly precautionary; it was not based on scientific evidence
that any health hazard exists.
11. What about wireless phone interference with medical
equipment?
Radio Frequency (RF) energy from wireless phones can interact with some
electronic devices. For this reason, the FDA helped develop a detailed test
method to measure Electro Magnetic Interference (EMI) of implanted cardiac
pacemakers and defibrillators from wireless telephones. This test method is
now part of a standard sponsored by the Association for the Advancement
of Medical Instrumentation (AAMI). The final draft, a joint effort by the FDA,
medical device manufacturers, and many other groups, was completed in
late 2000. This standard will allow manufacturers to ensure that cardiac
pacemakers and defibrillators are safe from wireless phone EMI.
The FDA has tested hearing aids for interference from handheld wireless
phones and helped develop a voluntary standard sponsored by the Institute
of Electrical and Electronic Engineers (IEEE). This standard specifies test
methods and performance requirements for hearing aids and wireless phones
so that no interference occurs when a person uses a “compatible” phone and a
“compatible” hearing aid at the same time. This standard was approved by the
IEEE in 2000.
The FDA continues to monitor the use of wireless phones for possible
interactions with other medical devices. Should harmful interference be found
to occur, the FDA will conduct testing to assess the interference and work to
resolve the problem.
For Your Safety
128
12. Where can I find additional information?
For additional information, please refer to the following resources:
FDA web page on wireless phones
(http://www.fda.gov/Radiation-EmittingProducts/RadiationEmittingProductsa
ndProcedures/HomeBusinessandEntertainment/CellPhones/default.htm)
Federal Communications Commission (FCC) RF Safety Program
(http://www.fcc.gov/oet/rfsafety)
International Commission on Non-lonizing Radiation Protection
(http://www.icnirp.de)
World Health Organization (WHO) International EMF Project
(http://www.who.int/emf)
National Radiological Protection Board (UK)
(http://www.hpa.org.uk/radiation/)
Driving
Check the laws and regulations on the use of wireless phones in the areas
where you drive and always obey them. Also, if using your phone while driving,
please observe the following:
• Give full attention to driving -- driving safely is your first responsibility;
• Use hands-free operation, if available;
• Pull off the road and park before making or answering a call if driving
conditions or the law require it.
For Your Safety
129
10 Driver Safety Tips
Your wireless phone gives you the powerful ability to communicate by voice
almost anywhere, anytime. An important responsibility accompanies the
benefits of wireless phones, one that every user must uphold. When operating
a car, driving is your first responsibility. When using your wireless phone behind
the wheel of a car, practice good common sense and remember the following
tips:
1. Get to know your wireless phone and its features such as speed dial and
redial. Carefully read your instruction manual and learn to take advantage
of valuable features most phones offer, including automatic redial and
memory. Also, work to memorize the phone keypad so you can use the
speed dial function without taking your attention off the road.
2. When available, use a hands-free device. A number of hands-free wireless
phone accessories are readily available today. Whether you choose an
installed mounted device for your wireless phone or a speaker phone
accessory, take advantage of these devices if available to you.
3. Make sure you place your wireless phone within easy reach and where
you can reach it without removing your eyes from the road. If you get an
incoming call at an inconvenient time, if possible, let your voicemail answer
it for you.
4. Suspend conversations during hazardous driving conditions or situations.
Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain,
sleet, snow, and ice can be hazardous, but so is heavy traffic. As a driver,
your first responsibility is to pay attention to the road.
5. Don’t take notes or look up phone numbers while driving. If you are reading
an address book or business card, or writing a “to-do” list while driving a car,
you are not watching where you are going. It is common sense. Do not get
caught in a dangerous situation because you are reading or writing and not
paying attention to the road or nearby vehicles.
6. D
ial sensibly and assess the traffic; if possible, place calls when you are not
moving or before pulling into traffic. Try to plan your calls before you begin your
trip or attempt to coincide your calls with times you may be stopped at a stop
sign, red light, or otherwise stationary. But if you need to dial while driving, follow
this simple tip -- dial only a few numbers, check the road and your mirrors, then
continue.
For Your Safety
130
7. Do not engage in stressful or emotional conversations that may be
distracting. Stressful or emotional conversations and driving do not mix;
they are distracting and even dangerous when you are behind the wheel
of a car. Make people you are talking with aware you are driving and if
necessary, suspend conversations which have the potential to divert your
attention from the road.
8. Use your wireless phone to call for help. Your wireless phone is one of the
greatest tools you can own to protect yourself and your family in dangerous
situations -- with your phone at your side, help is only three numbers
away. Dial 911 or other local emergency number in the case of fire, traffic
accident, road hazard, or medical emergency. Remember, it’s a free call on
your wireless phone!
9. Use your wireless phone to help others in emergencies. Your wireless
phone provides you a perfect opportunity to be a “Good Samaritan” in your
community. If you see an auto accident, crime in progress or other serious
emergency where lives are in danger, call 911 or other local emergency
number, as you would want others to do for you.
10. Call roadside assistance or a special wireless non-emergency assistance
number when necessary. Certain situations you encounter while driving
may require attention, but are not urgent enough to merit a call for
emergency services. But you can still use your wireless phone to lend a
hand. If you see a broken-down vehicle posing no serious hazard, a broken
traffic signal, a minor traffic accident where no one appears injured or a
vehicle you know to be stolen, call roadside assistance or other special
non-emergency wireless number.
The above tips are meant as general guidelines. Before deciding to use your
mobile device while operating a vehicle, it is recommended that you consult
your applicable jurisdiction’s local laws or other regulations regarding such use.
Such laws or other regulations may prohibit or otherwise restrict the manner
in which a driver may use his or her phone while operating a vehicle.
For Your Safety
131
07
LIMITED
WARRANTY
STATEMENT
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN
ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE
DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU
CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS
ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR
RESOLVING DISPUTES” BELOW.
Warranty Laws
The following laws govern warranties that arise in retail sales of consumer
goods:
• The California Song-Beverly Consumer Warranty Act [CC §§1790 et seq],
• The California Uniform Commercial Code, Division Two [Com C §§2101 et
seq], and
• The federal Magnuson-Moss Warranty Federal Trade Commission
Improvement Act [15 USC §§2301 et seq; 16 CFR Parts 701– 703].
A typical Magnuson-Moss Act warranty is a written promise that the
product is free of defects or a written promise to refund, repair, or replace
defective goods. [See 15 USC §2301(6).] Remedies include damages
for failing to honor a written warranty or service contract or for violating
disclosure provisions. [See 15 USC §2310(d).] Except for some labeling
and disclosure requirements, the federal Act does not preempt state law.
[See 15 USC §2311.]
1. WHAT THIS WARRANTY COVERS:
LG offers you a limited warranty that the enclosed subscriber unit and its
enclosed accessories will be free from defects in material and workmanship,
according to the following terms and conditions:
(1) The limited warranty for the product extends for TWELVE (12) MONTHS
beginning on the date of purchase of the product with valid proof of purchase,
or absent valid proof of purchase, FIFTEEN (15) MONTHS from date of
manufacture as determined by the unit’s manufacture date code.
(2) The limited warranty extends only to the original purchaser of the product
and is not assignable or transferable to any subsequent purchaser/end user.
LIMITED WARRANTY STATEMENT
133
(3) This warranty is good only to the original purchaser of the product during
the warranty period as long as it is in the U.S., including Alaska, Hawaii, U.S.
Territories and Canada.
(4) The external housing and cosmetic parts shall be free of defects at the
time of shipment and, therefore, shall not be covered under these limited
warranty terms.
(5) Upon request from LG, the consumer must provide information to
reasonably prove the date of purchase.
(6) The customer shall bear the cost of shipping the product to the Customer
Service Department of LG. LG shall bear the cost of shipping the product back
to the consumer after the completion of service under this limited warranty.
2. WHAT THIS WARRANTY DOES NOT COVER:
(1) Defects or damages resulting from use of the product in other than its
normal and customary manner.
(2) Defects or damages from abnormal use, abnormal conditions, improper
storage, exposure to moisture or dampness, unauthorized modifications,
unauthorized connections, unauthorized repair, misuse, neglect, abuse,
accident, alteration, improper installation, or other acts which are not the
fault of LG, including damage caused by shipping, blown fuses, spills of food
or liquid.
(3) Breakage or damage to antennas unless caused directly by defects in
material or workmanship.
(4) That the Customer Service Department at LG was not notified by
consumer of the alleged defect or malfunction of the product during the
applicable limited warranty period.
(5) Products which have had the serial number removed or made illegible.
(6) This limited warranty is in lieu of all other warranties, express or implied
either in fact or by operations of law, statutory or otherwise, including, but not
limited to any implied warranty of marketability or fitness for a particular use.
LIMITED WARRANTY STATEMENT
134
(7) Damage resulting from use of non LG approved accessories.
(8) All plastic surfaces and all other externally exposed parts that are
scratched or damaged due to normal customer use.
(9) Products operated outside published maximum ratings.
(10) Products used or obtained in a rental program.
(11) Consumables (such as fuses).
3. WHAT LG WILL DO:
LG will, at its sole option, either repair, replace or refund the purchase price
of any unit that is covered under this limited warranty. LG may choose at its
option to use functionally equivalent re-conditioned, refurbished or new units
or parts or any units. In addition, LG will not re-install or back-up any data,
applications or software that you have added to your phone. It is therefore
recommended that you back-up any such data or information prior to sending
the unit to LG to avoid the permanent loss of such information.
4. STATE LAW RIGHTS:
No other express warranty is applicable to this product. THE DURATION
OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF
MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY
HEREIN. LG SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE
PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR
CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE,
THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE
TO THIS PRODUCT.
Some states do not allow the exclusive limitation of incidental or
consequential damages or limitations on how long an implied warranty lasts;
so these limitations or exclusions may not apply to you. This warranty gives
you specific legal rights and you may also have other rights which vary from
state to state.
LIMITED WARRANTY STATEMENT
135
5. HOW TO GET WARRANTY SERVICE:
To obtain warranty service, please call or fax to the following telephone
numbers from anywhere in the continental United States:
Tel. 1-800-793-8896 or Fax. 1-800-448-4026
Or visit http://www.lg.com/us/support. Correspondence may also be mailed to:
LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville, AL
35824
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call
or write for the location of the LG authorized service center nearest you and
for the procedures for obtaining warranty claims.
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING
IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE
RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A
COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT
YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO
BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG
Electronics MobileComm U.S.A., Inc., its parents, subsidiaries and affiliates, and
each of their officers, directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references to “dispute” or
“claim” shall include any dispute, claim or controversy of any kind whatsoever
(whether based in contract, tort, statute, regulation, ordinance, fraud,
misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this
Limited Warranty.
Agreement to Binding Arbitration and Class Action Waiver. You and LG agree
to resolve any claims between us only by binding arbitration on an individual
basis, unless you opt out as provided below. Any dispute between you and
LG shall not be combined or consolidated with a dispute involving any other
person’s or entity’s product or claim. More specifically, without limitation of the
foregoing, any dispute between you and LG shall not under any circumstances
proceed as part of a class or representative action. Instead of arbitration,
either party may bring an individual action in small claims court, but that small
claims court action may not be brought on a class or representative basis.
LIMITED WARRANTY STATEMENT
136
Arbitration Rules and Procedures. To begin arbitration of a claim, either you
or LG must make a written demand for arbitration. The arbitration will be
administered by the American Arbitration Association (AAA) and will be
conducted before a single arbitrator under the AAA’s Consumer Arbitration
Rules that are in effect at the time the arbitration is initiated (referred to
as the “AAA Rules”) and under the procedures set forth in this section. The
AAA Rules are available online at www.adr.org/consumer. Send a copy of your
written demand for arbitration, as well as a copy of this provision, to the AAA
in the manner described in the AAA Rules. You must also send a copy of your
written demand to LG at LG Electronics, USA, Inc. Attn: Legal DepartmentArbitration1000 Sylvan AvenueEnglewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the
rules set forth in this section will govern. This arbitration provision is governed
by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s
award in any court of competent jurisdiction. All issues are for the arbitrator
to decide, except that issues relating to the scope and enforceability of the
arbitration provision and to the arbitrability of the dispute are for the court to
decide. The arbitrator is bound by the terms of this provision.
Governing Law: The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that
such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the
AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing,
administration and arbitrator fees for any arbitration initiated in accordance
with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your reasonable attorneys’ fees and expenses to the
extent required by applicable law. If the arbitrator finds either the substance
of your claim or the relief sought in the demand is frivolous or brought for
an improper purpose (as measured by the standards set forth in Federal
Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be
governed by the AAA Rules. In such a situation, you agree to reimburse LG for
all monies previously disbursed by it that are otherwise your obligation to pay
under the AAA Rules.
LIMITED WARRANTY STATEMENT
137
Except as otherwise provided for, LG waives any rights it may have to seek
attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose
to have the arbitration conducted solely on the basis of (1) documents
submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an
in-person hearing as established by the AAA Rules. If your claim exceeds
$25,000, the right to a hearing will be determined by the AAA Rules. Any inperson arbitration hearings will be held at a location within the federal judicial
district in which you reside unless we both agree to another location or we
agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt
out, neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no later than 30 calendar
days from the date of the first consumer purchaser’s purchase of the product
by either: (i) sending an e-mail to optout@lge.com, with the subject line:
“Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in
the opt out e-mail or provide by telephone: (a) your name and address; (b)
the date on which the product was purchased; (c) the product model name
or model number; and (d) the IMEI or MEID or Serial Number, as applicable
(the IMEI or MEID or Serial Number can be found (i) on the product box; (ii)
on a label on the back of the product beneath the battery, if the battery is
removable; or (iii) from the settings menu via the following path: Settings
General About phone Status).
You may only opt out of the dispute resolution procedure in the manner
described above (that is, by e-mail or telephone); no other form of notice will
be effective to opt out of this dispute resolution procedure. Opting out of
this dispute resolution procedure will not affect the coverage of the Limited
Warranty in any way, and you will continue to enjoy the full benefits of the
Limited Warranty. If you keep this product and do not opt out, then you accept
all terms and conditions of the arbitration provision described above.
LIMITED WARRANTY STATEMENT
138
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