CS310 Series and CS317
User's Guide
March 2017
Machine type(s):
5027
Model(s):
210, 230
www.lexmark.com
Contents
2
Contents
Safety information........................................................................................ 5
Conventions.......................................................................................................................................................... 5
Learning about the printer........................................................................... 7
Finding information about the printer.............................................................................................................7
Selecting a location for the printer..................................................................................................................8
Printer configurations......................................................................................................................................... 9
Using the printer control panel.......................................................................................................................10
Understanding the colors of the Sleep button and indicator lights.......................................................11
Using the Embedded Web Server.................................................................................................................. 11
Additional printer setup..............................................................................12
Installing internal options................................................................................................................................. 12
Installing hardware options............................................................................................................................. 16
Attaching cables................................................................................................................................................. 18
Setting up the printer software.......................................................................................................................19
Networking......................................................................................................................................................... 20
Verifying printer setup......................................................................................................................................24
Loading paper and specialty media......................................................... 25
Setting the paper size and type.................................................................................................................... 25
Configuring Universal paper settings.......................................................................................................... 25
Loading the 250‑sheet tray............................................................................................................................25
Loading the 650‑sheet duo tray................................................................................................................... 28
Loading the multipurpose feeder................................................................................................................. 29
Loading the manual feeder.............................................................................................................................32
Linking and unlinking trays............................................................................................................................. 33
Paper and specialty media guide............................................................. 36
Using specialty media...................................................................................................................................... 36
Paper guidelines................................................................................................................................................39
Supported paper sizes, types, and weights............................................................................................... 43
Printing.........................................................................................................46
Printing a document..........................................................................................................................................46
Contents
3
Printing information pages.............................................................................................................................. 47
Printing from a mobile device........................................................................................................................ 48
Canceling a print job........................................................................................................................................ 49
Understanding the printer menus............................................................50
Menus list............................................................................................................................................................ 50
Supplies menu................................................................................................................................................... 50
Paper menu..........................................................................................................................................................51
Reports menu..................................................................................................................................................... 60
Network/Ports......................................................................................................................................................61
Security menu.....................................................................................................................................................67
Settings menu.................................................................................................................................................... 68
Help menu...........................................................................................................................................................86
Saving money and the environment........................................................88
Saving paper and toner................................................................................................................................... 88
Saving energy.................................................................................................................................................... 88
Recycling.............................................................................................................................................................. 91
Securing the printer................................................................................... 93
Statement of Volatility...................................................................................................................................... 93
Erasing volatile memory.................................................................................................................................. 93
Erasing non‑volatile memory..........................................................................................................................93
Finding printer security information............................................................................................................. 94
Maintaining the printer.............................................................................. 95
Cleaning the printer..........................................................................................................................................95
Checking the status of parts and supplies................................................................................................. 95
Estimated number of remaining pages....................................................................................................... 96
Ordering supplies..............................................................................................................................................96
Storing supplies................................................................................................................................................. 98
Replacing supplies............................................................................................................................................99
Moving the printer............................................................................................................................................ 116
Managing the printer.................................................................................118
Finding advanced networking and administrator information..............................................................118
Setting up Remote Operator Panel.............................................................................................................. 118
Viewing reports................................................................................................................................................. 118
Contents
4
Configuring supply notifications from the Embedded Web Server..................................................... 118
Copying printer settings to other printers.................................................................................................. 119
Restoring factory default settings................................................................................................................120
Clearing jams..............................................................................................121
Avoiding jams.................................................................................................................................................... 121
Identifying jam locations................................................................................................................................ 122
Paper jam in the standard bin.......................................................................................................................123
Paper jam in the front door............................................................................................................................123
Paper jam in trays............................................................................................................................................ 125
Paper jam in the manual feeder...................................................................................................................126
Paper jam in the multipurpose feeder........................................................................................................ 127
Troubleshooting........................................................................................ 128
Understanding the printer messages.........................................................................................................128
Solving printer problems................................................................................................................................ 137
Solving print problems....................................................................................................................................143
Embedded Web Server does not open..................................................................................................... 170
Contacting customer support........................................................................................................................ 171
Notices........................................................................................................172
Product information......................................................................................................................................... 172
Edition notice.................................................................................................................................................... 172
Power consumption......................................................................................................................................... 177
Index........................................................................................................... 183
Safety information
5
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Different types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types
of accessories can be easily overloaded by a laser printer and may result in poor printer performance,
property damage, or potential fire.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified herein may result in hazardous radiation
exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
Safety information
6
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays, then lift the printer off the
trays. Do not try to lift the printer and the trays at the same time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
•
•
•
•
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them off as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone
system connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a service representative.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
SAVE THESE INSTRUCTIONS.
Learning about the printer
7
Learning about the printer
Finding information about the printer
What are you looking for?
Find it here
Initial setup instructions:
Setup documentation—The setup documentation
came with the printer and is also available at
http://support.lexmark.com.
• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:
•
•
•
•
•
•
•
•
Selecting and storing paper and specialty media
Loading paper
Configuring printer settings
User's Guide and Quick Reference Guide—The
guides may be available on the Software and
Documentation CD.
For more information, visit
http://support.lexmark.com.
Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Caring for and maintaining the printer
Troubleshooting and solving problems
Instructions for:
• Connecting the printer to an Ethernet network
• Troubleshooting printer connection problems
Help using the printer software
Networking Guide—Open the Software and
Documentation CD, and then navigate to:
Documentation > User’s Guide and other
publications > Networking Guide
Windows or Mac Help—Open a printer software
program or application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
• Help is automatically installed with the printer
software.
• The printer software is located in the printer
program folder or on the desktop, depending
on your operating system.
Learning about the printer
What are you looking for?
8
Find it here
The latest supplemental information, updates, and customer Lexmark support Web site—
support:
http://support.lexmark.com
•
•
•
•
•
Documentation
Driver downloads
Live chat support
E‑mail support
Voice support
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation
for your country or region can be found on the
support Web site or on the printed warranty that came
with your printer.
Record the following information (located on the
store receipt and at the back of the printer), and have
it ready when you contact customer support so that
they may serve you faster:
•
•
•
•
Warranty information
Machine Type number
Serial number
Date purchased
Store where purchased
Warranty information varies by country or region:
• In the U.S.—See the Statement of Limited
Warranty included with this printer, or at
http://support.lexmark.com.
• In other countries and regions—See the printed
warranty that came with your printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to
install any options, then leave enough room for them also. It is important to:
• Set up the printer near a properly grounded and easily accessible electrical outlet.
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust.
– Away from stray staples and paper clips.
– Away from the direct airflow of air conditioners, heaters, or ventilators.
– Free from direct sunlight and humidity extremes.
• Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 15.6 to 32.2°C (60 to 90°F)
Storage temperature 1 to 35°C (34 to 95°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer
9
5
4
1
3
2
1
Right side 152.4 mm (6 in.)
2
Front
508 mm (20 in.)
3
Left side
76.2 mm (3 in.)
4
Rear
101.6 mm (4 in.)
5
Top
254 mm (10 in.)
Printer configurations
2
1
4
3
Learning about the printer
10
1
Printer control panel
2
Standard bin
3
250-sheet tray (Tray 1)
4
Manual feeder
5
Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2)
Using the printer control panel
1
9
1
2
8
Use the
To
Menus button
Open the menus.
7
6
3
5
4
Notes:
• The menus are available only when the printer is in Ready state.
• Pressing the button while in a menu item lets you return to the top level menu
screen.
2
Display
View printing options as well as status and error messages.
3
Sleep button
Enable Sleep mode or Hibernate mode.
Notes:
• Pressing any hard button, sending a print job, or performing a power on reset
with the main power switch wakes the printer from Sleep mode.
• Pressing the Sleep button or performing a power on reset with the main power
switch wakes the printer from Hibernate mode.
4
Stop button
Stop printer activity.
5
Right arrow button
• Scroll through menus or move between screens and menu options.
• Increase the numeric value of an option or setting being displayed.
6
Select button
• Select menu options.
• Save settings.
7
Left arrow button
• Scroll through menus or move between screens and menu options.
• Decrease the numeric value of an option or setting being displayed.
8
Back button
Return to the previous screen.
9
Indicator light
Determine the status of the printer.
Learning about the printer
11
Understanding the colors of the Sleep button and
indicator lights
The colors of the Sleep button and indicator lights on the control panel signify a printer status or condition.
Indicator light
Printer status
Off
The printer is off or in Hibernate mode.
Blinking green
The printer is warming up, processing data, or printing.
Solid green
The printer is on, but idle.
Blinking red
The printer requires user intervention.
Sleep button light
Printer status
Off
The printer is off, idle, or in Ready state.
Solid amber
The printer is in Sleep mode.
Blinking amber
The printer is entering or waking from Hibernate mode.
Blinking amber for 0.1 second, then goes The printer is in Hibernate mode.
completely off for 1.9 seconds in a slow,
pulsing pattern
Using the Embedded Web Server
Note: This feature is available only in network printers or printers connected to print servers.
If the printer is installed on a network, then you can use the Embedded Web Server to do the following:
•
•
•
•
•
•
View the virtual display of the printer control panel.
Check the status of the printer supplies.
Configure supply notifications.
Configure printer settings.
Configure network settings.
View reports.
To access the Embedded Web Server for your printer:
1 Obtain the printer IP address:
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Notes:
– An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
– If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Open a Web browser, and then type the printer IP address in the address field.
3 Press Enter.
The Embedded Web Server page appears.
Additional printer setup
12
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them off as well, and unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards.
Available internal option
Memory card
DDR3 DIMM
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic components
or connectors.
Additional printer setup
13
An optional memory card can be purchased separately and attached to the controller board.
1 Access the controller board at the back of the printer.
Note: This task requires a flat‑head screwdriver.
2 Turn the screws counterclockwise to remove them.
3 Slightly open the controller board access cover, and then shift to the right to remove it.
2
1
Additional printer setup
4 Locate the memory card connector on the controller board.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic
components or connectors.
5 Unpack the memory card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so
may damage the memory card.
14
Additional printer setup
15
6 Align the notch (1) on the memory card with the ridge (2) on the connector.
2
1
7 Push the memory card straight into the connector, and then push it into the controller board wall until it
clicks into place.
1
2
Additional printer setup
16
8 Reattach the cover.
1
2
9 Turn the screws clockwise to lock the cover.
Installing hardware options
Order of installation
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them off as well, and unplug any cables going into the printer.
Install the printer and any optional tray in the following order:
• Optional 650-sheet duo tray with integrated multipurpose feeder
• Printer
Installing a 650‑sheet duo tray
The printer supports an optional 650‑sheet duo tray (Tray 2) with an integrated multipurpose feeder.
Additional printer setup
17
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them off as well, and unplug any cables going into the printer.
1 Unpack the optional 650‑sheet duo tray, and then remove all packing material and the dust cover.
2 Place the tray in the location chosen for the printer.
3 Align the printer with the 650‑sheet duo tray, and then lower the printer into place.
Additional printer setup
18
4 Install the dust cover.
Note: When the printer software and any options are installed, it may be necessary to manually add the
options in the printer driver to make them available for print jobs. For more information, see “Adding
available options in the print driver” on page 19.
Attaching cables
Connect the printer to the computer using a USB cable or to the network using an Ethernet cable.
Make sure to match the following:
• The USB symbol on the cable with the USB symbol on the printer
• The appropriate Ethernet cable to the Ethernet port
Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, or the printer in the
area shown while actively printing. A loss of data or a malfunction can occur.
2
1
3
4
Additional printer setup
19
Use the
To
1
USB printer port
Connect the printer to a computer.
2
Ethernet port
Connect the printer to a network.
3
USB port
Attach an optional wireless network adapter.
4
Printer power cord socket Connect the printer to a properly grounded electrical outlet.
Setting up the printer software
Installing the printer software
1 Obtain a copy of the software installer package.
• From the software CD that came with your printer.
• Go to http://support.lexmark.com, and then select your printer and operating system.
2 Run the installer, and then follow the instructions on the computer screen.
3 For Macintosh users, add the printer.
Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.
Adding available options in the print driver
For Windows users
1 Open the printers folder.
2 Select the printer you want to update, and then do the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
3 Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
4 Apply the changes.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2 Navigate to the list of hardware options, and then add any installed options.
3 Apply the changes.
Additional printer setup
20
Networking
Notes:
• Purchase a MarkNetTM N8352 wireless network adapter before setting up the printer on a wireless
network. For information on installing the wireless network adapter, see the instruction sheet that came
with the adapter.
• A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP),
Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.
Preparing to set up the printer on an Ethernet network
To configure your printer to connect to an Ethernet network, organize the following information before you
begin:
Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing
the printer.
•
•
•
•
A valid, unique IP address for the printer to use on the network
The network gateway
The network mask
A nickname for the printer (optional)
Note: A printer nickname can make it easier for you to identify your printer on the network. You can
choose to use the default printer nickname, or assign a name that is easier for you to remember.
You will need an Ethernet cable to connect the printer to the network and an available port where the printer
can physically connect to the network. Use a new network cable when possible to avoid potential problems
caused by a damaged cable.
Preparing to set up the printer on a wireless network
Notes:
• Make sure your wireless network adapter is installed in your printer and working properly. For more
information, see the instruction sheet that came with the wireless network adapter.
• Make sure your access point (wireless router) is turned on and is working properly.
Make sure you have the following information before setting up the printer on a wireless network:
• SSID—The SSID is also referred to as the network name.
• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if
you are not sure which channel to select.
Additional printer setup
21
• Security Method—There are four basic options for Security Method:
– WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the
key currently in use on the network by selecting the default WEP transmit key.
– WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must
be set for the same type on the router and on the printer, or the printer will not be able to communicate
on the network.
– 802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:
•
•
•
•
Authentication type
Inner authentication type
802.1X user name and password
Certificates
– No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: We do not recommend using an unsecured wireless network.
Notes:
– If you do not know the SSID of the network that your computer is connected to, then launch the wireless
utility of the computer network adapter, and then look for the network name. If you cannot find the SSID
or the security information for your network, then see the documentation that came with the access
point, or contact your system support person.
– To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation
that came with the access point, see the Embedded Web Server associated with the access point, or
consult your system support person.
Connecting the printer to a wireless network using Wi‑Fi Protected Setup
Before connecting the printer to a wireless network, make sure that:
• The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified or WPS‑compatible. For more
information, see the documentation that came with your access point.
• A wireless network adapter installed in your printer is attached and working properly. For more information,
see the instruction sheet that came with the wireless network adapter.
Using the Push Button Configuration method
1 From the printer control panel, navigate to:
> Network/Ports >
Protected Setup >
> Network [x] >
> Network [x] Setup >
> Start Push Button Method >
2 Follow the instructions on the printer display.
> Wireless >
> Wi‑Fi
Additional printer setup
22
Using the Personal Identification Number (PIN) method
1 From the printer control panel, navigate to:
> Network/Ports >
Protected Setup >
> Network [x] >
> Network [x] Setup >
> Wireless >
> Wi‑Fi
> Start PIN Method >
2 Copy the eight‑digit WPS PIN.
3 Open a Web browser, and then type the IP address of your access point in the address field.
Notes:
• The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access point.
5 Enter the eight‑digit PIN, and then save the setting.
Connecting the printer to a wireless network using the printer software
Notes:
• Make sure that the printer is turned on.
• Make sure that a wireless network adapter is installed in your printer and working properly. For more
information, see the instruction sheet that came with the adapter.
Using the Wireless Setup Utility (Windows only)
1 Check if the printer software is already installed.
2 Use the search command on the Start menu to locate Printer Home.
3 Open Printer Home, and then click Settings > Wireless Setup Utility.
4 Follow the steps on the computer screen.
Using the Wireless Setup Assistant (Macintosh only)
The Wireless Setup Assistant lets you:
•
•
•
•
Configure the printer to join an existing wireless network.
Add a printer to an existing ad hoc network.
Change the wireless settings after installation.
Install the printer on additional network computers.
Installing the Wireless Setup Assistant
1 Go to the Lexmark support Web site at http://support.lexmark.com.
2 Download the latest Wireless Setup Assistant application.
3 Double‑click the downloaded software installer package.
4 Follow the instructions on the computer screen.
Additional printer setup
23
Launching the Wireless Setup Assistant
Notes:
• Make sure the printer is turned on.
• Make sure a wireless network adapter is installed in your printer and is working properly.
1 From the Finder, navigate to:
Applications > select your printer folder
2 Double‑click Wireless Setup Assistant, and then follow the instructions on the computer screen.
Note: If you encounter problems while running the application, then click
?
.
Connecting the printer to a wireless network using the Embedded Web
Server
Before you begin, make sure that:
• Your printer is connected temporarily to an Ethernet network.
• A wireless network adapter is installed in your printer and working properly. For more information, see the
instruction sheet that came with the wireless network adapter.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer control panel. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Network/Ports > Wireless.
3 Modify the settings to match the settings of your access point (wireless router).
Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network
mode, and channel.
4 Click Submit.
5 Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then
turn the printer back on.
6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x]
section, see if the status is Connected.
Additional printer setup
24
Verifying printer setup
When all hardware and software options are installed and the printer is turned on, verify that the printer is set
up correctly by printing the following:
• Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed
options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed
correctly. Remove the option, and then install it again.
• Network setup page—If your printer is connected to a network or connected to a print server, print a network
setup page to verify the network connection. This page also provides important information that aids
network printing configuration.
Printing a menu settings page
Print a menu settings page to review the current menu settings and to verify if the printer options are installed
correctly.
Note: If you have not changed any menu settings, then the menu settings page lists all the factory default
settings. When you select and save other settings from the menus, they replace the factory default settings
as user default settings. A user default setting remains in effect until you access the menu again, choose
another value, and save it.
From the printer control panel, navigate to:
> Reports >
> Menu Settings Page >
Printing a network setup page
If the printer is connected to a network, then print a network setup page to verify the network connection. This
page also provides important information that aids network printing configuration.
1 From the printer control panel, navigate to:
> Reports >
> Network Setup Page >
Note: If an optional print server is installed, then Print Network [x] Setup Page appears.
2 Check the first section of the network setup page and confirm that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be
malfunctioning. Consult your system support person for a solution, and then print another network setup
page.
Loading paper and specialty media
25
Loading paper and specialty media
The selection and handling of paper and specialty media can affect how reliably documents print. For more
information, see “Avoiding jams” on page 121 and “Storing paper” on page 42.
Setting the paper size and type
1 From the printer control panel, navigate to:
> Paper Menu >
> Paper Size/Type >
2 Press the arrow buttons until Tray [x] Size or Tray [x] Type appears, and then press
3 Select a setting, and then press
.
.
Configuring Universal paper settings
The Universal paper size is a user‑defined setting that lets you print on paper sizes that are not preset in the
printer menus.
Notes:
• The smallest supported Universal size is 76 x 127 mm (3 x 5 inches) and is loaded only in the
multipurpose feeder and manual feeder.
• The largest supported Universal size is 215.9 x 359.9 mm (8.5 x 14.17 inches) and is loaded only in the
multipurpose feeder and manual feeder.
1 From the printer control panel, navigate to:
> Paper Menu >
> Universal Setup
2 Press the arrow buttons until Units of Measure, Portrait Height, or Portrait Width appears,
and then press
.
3 Select a setting, and then press
.
Loading the 250‑sheet tray
The printer has one standard 250‑sheet tray (Tray 1) with an integrated manual feeder. The 250‑sheet tray and
the optional 650‑sheet duo tray with an integrated multipurpose feeder support the same paper sizes and
types and are loaded in the same way.
1 Pull out the tray completely.
Note: Do not remove trays while a job is printing or while Busy appears on the display. Doing so may
cause a jam.
Loading paper and specialty media
26
2 Squeeze, and then slide the width guide tab to the correct position for the paper you are loading.
1
2
3 Squeeze, and then slide the length guide tab to the correct position for the paper you are loading.
1
2
Loading paper and specialty media
27
Notes:
• Use the paper size indicators on the bottom of the tray to help position the guides.
• If the paper is longer than letter‑size paper, then push the length guide and the length guide tab to
extend it.
1
2
4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
Loading paper and specialty media
28
5 Load the paper stack with the recommended printable side faceup.
6 Insert the tray.
7 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in
the tray.
Note: Set the correct paper size and paper type to avoid paper jams and print quality problems.
Loading the 650‑sheet duo tray
The 650‑sheet duo tray (Tray 2) consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder.
The tray is loaded in the same way as the 250‑sheet tray and the optional 550‑sheet tray, and supports the
same paper types and sizes. The only differences are the look of the guide tabs and the location of the paper
size indicators.
Loading paper and specialty media
29
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1
2
3
1
Length guide tab
2
Paper size indicator
3
Width guide tab
Loading the multipurpose feeder
1 Push the multipurpose feeder latch to the left.
Loading paper and specialty media
30
2 Open the multipurpose feeder.
3 Pull the multipurpose feeder extender.
Note: Guide the extender gently so that the multipurpose feeder is fully extended and open.
4 Prepare the paper for loading.
• Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the
paper. Straighten the edges on a level surface.
• Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.
Note: Avoid touching the printable side of transparencies. Be careful not to scratch them.
• Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a
level surface.
Loading paper and specialty media
31
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated
linings, or self‑stick adhesives. These envelopes may severely damage the printer.
5 Locate the maximum paper fill indicator and tab.
Note: Make sure the paper or specialty media is below the maximum paper fill indicator located on the
paper guides.
2
1
5
4
1
Width guide tab
2
Maximum paper fill indicator
3
Width guide
4
Feeder extender
5
Paper size indicator
3
6 Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack.
• Load paper, card stock, and transparencies with the recommended printable side facedown and the top
edge entering the printer first.
Loading paper and specialty media
32
• Load envelopes with the flap side up and against the right side of the paper guide.
Notes:
• Do not load or close the multipurpose feeder while a job is printing.
• Load only one size and type of paper at a time.
• Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose
feeder and is not bent or wrinkled.
7 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in
the tray.
Loading the manual feeder
The standard 250‑sheet tray has an integrated manual feeder that can be used to print on different types of
paper one sheet at a time.
1 Load a sheet of paper into the manual feeder:
• Printable side facedown for one-sided printing
• Printable side faceup for two‑sided (duplex) printing
Note: There are different ways for loading letterhead depending on the mode of printing.
One‑sided printing using a letterhead Two‑sided printing using a letterhead
AB
C
AB
C
Loading paper and specialty media
33
• Load envelope with the flap side up and against the right side of the paper guide.
2 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides.
Note: To achieve the best possible print quality, use only high‑quality media designed for laser printers.
3 Adjust the paper guides to the width of the paper loaded.
Warning—Potential Damage: Do not force the paper into the feeder. Forcing the paper may cause jams.
Linking and unlinking trays
Linking and unlinking trays
Note: This feature applies only in network printers.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu.
Loading paper and specialty media
34
3 Change the tray settings to specify the paper size and type for the tray.
• To link trays, make sure the paper size and type for the tray match with that of the other tray.
• To unlink trays, make sure the paper size or type for the tray does not match with that of the other tray.
4 Click Submit.
Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the
printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur
if settings are not properly configured.
Creating a custom name for a paper type
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu > Custom Names.
3 Select a custom name, and then type a new custom paper type name.
4 Click Submit.
5 Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.
Assigning a custom paper type name
Assign a custom paper type name to a tray when linking or unlinking trays.
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu > Custom Name.
3 Type a name for the paper type, and then click Submit.
4 Select a custom type, and then verify that the correct paper type is associated with the custom name.
Note: Plain Paper is the factory default paper type for all user‑defined custom names.
Configuring a custom name
1 Open a Web browser, and then type the printer IP address in the address field.
Loading paper and specialty media
35
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu > Custom Types.
3 Select the custom name you want to configure, then select a paper or specialty media type, and then click
Submit.
Paper and specialty media guide
36
Paper and specialty media guide
Using specialty media
Tips on using letterhead
Use letterhead designed specifically for laser printers.
Print a test page on the letterhead being considered for use before buying large quantities.
Before loading letterhead, flex, fan, and straighten the stacks to prevent sheets from sticking together.
Page orientation is important when printing on letterhead.
Source
Printing
Printable
side
Paper
orientation
Trays
One‑sided
Faceup
Load the sheet
with the top edge
entering the
printer first.
Two‑sided
Facedown
Load the sheet
with the bottom
edge entering
the printer first.
AB
C
Trays
ABC
•
•
•
•
Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is
acceptable for laser printers.
Paper and specialty media guide
37
Source
Printing
Printable
side
Paper
orientation
Manual feeder
One‑sided
Facedown
Load the sheet
with the top edge
entering the
printer first.
Two‑sided
Faceup
Load the sheet
with the bottom
edge entering
the printer first.
One‑sided
Facedown
Load the sheet
with the top edge
entering the
printer first.
AB
C
Manual feeder
AB
C
Multipurpose feeder
Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is
acceptable for laser printers.
Paper and specialty media guide
38
Printing
Printable
side
Paper
orientation
Multipurpose feeder
Two‑sided
Faceup
Load the sheet
with the bottom
edge entering
the printer first.
C
B
A
Source
Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is
acceptable for laser printers.
Tips on using transparencies
Print a test page on the transparencies being considered for use before buying large quantities.
• From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the
transparencies loaded in the tray.
•
•
•
•
•
Print a test page on the transparencies being considered for use before buying large quantities.
Feed transparencies from the 250-sheet tray, manual feeder, or multipurpose feeder.
Use transparencies designed specifically for laser printers.
Avoid getting fingerprints on the transparencies to prevent print quality problems.
Before loading transparencies, flex, fan, and straighten the stacks to prevent sheets from sticking together.
Tips on using envelopes
• From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the
envelopes loaded in the tray.
•
•
•
•
•
Print samples on the envelopes being considered for use before buying large quantities.
Use envelopes designed specifically for laser printers.
For best performance, use envelopes made from 90‑g/m2 (24‑lb) paper or 25% cotton.
Use only new envelopes from undamaged packages.
To optimize performance and minimize jams, do not use envelopes that:
–
–
–
–
–
–
–
Have excessive curl or twist.
Are stuck together or damaged in any way.
Have windows, holes, perforations, cutouts, or embossing.
Have metal clasps, string ties, or folding bars.
Have an interlocking design.
Have postage stamps attached.
Have any exposed adhesive when the flap is in the sealed or closed position.
Paper and specialty media guide
39
– Have bent corners.
– Have rough, cockle, or laid finishes.
• Adjust the width guides to fit the width of the envelopes.
• Before loading the envelopes on the tray, flex and fan the envelopes to loosen them. Straighten the edges
on a level surface.
Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal
envelopes.
Tips on using labels
• From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the
labels loaded in the tray.
• Print samples on labels being considered for use before buying large quantities.
• For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at
http://support.lexmark.com.
• Use labels designed specifically for laser printers.
• Do not use labels with slick backing material.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial
sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and toner
cartridge warranties.
• Do not use labels with exposed adhesive.
• Before loading labels on the tray, flex and fan labels to loosen them. Straighten the edges on a level surface.
Tips on using card stock
Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content,
thickness, and texture, can significantly affect print quality.
• From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the
card stock loaded in the tray.
• Print samples on the card stock being considered for use before buying large quantities.
• Specify the paper texture and weight from the tray settings to match the paper loaded in the tray.
• Preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper
feed problems.
• Before loading the card stock on the tray, flex and fan the card stock to loosen them. Straighten the edges
on a level surface.
Paper guidelines
Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample
of the paper or specialty media before buying large quantities.
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when
evaluating new paper stock.
Paper and specialty media guide
40
Weight
The printer trays can automatically feed paper weights up to 176‑g/m2 (47‑lb) bond grain long paper. The
multipurpose feeder can automatically feed paper weights up to 176‑g/m2 (47‑lb) bond grain long paper. Paper
lighter than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use
75‑g/m2 (20‑lb) bond grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 inches), we recommend
90 g/m2 (24 lb) or heavier paper.
Note: Duplex printing is supported from 60–105‑g/m2 (16–28‑lb) bond grain long paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can
occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper
unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to
printing and can cause feeding problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it properly. If
paper is too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100
and 300 Sheffield points; smoothness between 150 and 250 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes
that can degrade its performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
Extend the time to several days if the storage or transportation environment is very different from the printer
environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length
of the paper, or grain short, running the width of the paper.
For 60–90‑g/m2 (16–24‑lb) bond paper, grain long paper is recommended.
Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides
the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality.
Paper containing fibers such as cotton can negatively affect paper handling.
Selecting paper
Using the appropriate paper prevents jams and helps ensure trouble‑free printing.
To help avoid paper jams and poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended printable side of the paper. This information is usually
indicated on the paper package.
Paper and specialty media guide
41
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
• Use grain long for 60–90‑g/m2 (16–24‑lb) paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid paper with rough or heavily textured surfaces.
Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these
requirements; latex inks might not.
When in doubt, contact your paper supplier.
Using recycled paper and other office papers
As an environmentally conscientious company, Lexmark supports the use of recycled paper produced
specifically for use in laser (electrophotographic) printers.
While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers
that represent recycled cut size copier papers available on the global market. This scientific testing is conducted
with rigor and discipline. Many factors are taken into consideration both separately and as a whole, including
the following:
•
•
•
•
•
•
•
•
Amount of post-consumer waste (Lexmark tests up to 100% post-consumer waste content.)
Temperature and humidity conditions (Testing chambers simulate climates from all over the world.)
Moisture content (Business papers should have low moisture: 4–5%.)
Bending resistance and proper stiffness means optimum feeding through the printer.
Thickness (impacts how much can be loaded into a tray)
Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the paper)
Surface friction (determines how easily sheets can be separated)
Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as it
moves through the printer)
• Brightness and texture (look and feel)
Recycled papers are better than ever; however, the amount of recycled content in a paper affects the degree
of control over foreign matter. And while recycled papers are one good path to printing in an environmentally
responsible manner, they are not perfect. The energy required to de-ink and deal with additives such as
colorants and “glue” often generates more carbon emissions than does normal paper production. However,
using recycled papers enables better resource management overall.
Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its
products. To gain a better understanding of the impact of printers on the environment, the company
commissioned a number of life cycle assessments and found that paper was identified as the primary contributor
(up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life). This
is due to the energy-intensive manufacturing processes required to make paper.
Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper. Using recycled
paper is one way. Eliminating excessive and unnecessary paper consumption is another. Lexmark is well-
Paper and specialty media guide
42
equipped to help customers minimize printing and copying waste. In addition, the company encourages
purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices.
Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is
maintained. However, the following paper choice guidelines will help alleviate the environmental impact of
printing:
1 Minimize paper consumption.
2 Be selective about the origin of wood fiber. Buy from suppliers who carry certifications such as the Forestry
Stewardship Council (FSC) or The Program for the Endorsement of Forest Certification (PEFC). These
certifications guarantee that the paper manufacturer uses wood pulp from forestry operators that employ
environmentally and socially responsible forest management and restoration practices.
3 Choose the most appropriate paper for printing needs: normal 75 or 80 g/m2 certified paper, lower weight
paper, or recycled paper.
Unacceptable paper examples
Test results indicate that the following paper types are at risk for use with laser printers:
•
•
•
•
Chemically treated papers used to make copies without carbon paper, also known as carbonless papers
•
•
•
•
•
Coated papers (erasable bond), synthetic papers, thermal papers
Preprinted papers with chemicals that may contaminate the printer
Preprinted papers that can be affected by the temperature in the printer fuser
Preprinted papers that require a registration (the precise location on the page) greater than ± 2.3 mm (±
0.9 in.), such as optical character recognition (OCR) forms. In some cases, registration can be adjusted with
a software application to successfully print on these forms.)
Rough-edged, rough or heavily textured surface papers or curled papers
Recycled papers that fail EN12281:2002 (European testing)
Paper weighing less than 60 g/m2 (16 lb)
Multiple part forms or documents
For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can
be found at the Environmental Sustainability link.
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative
humidity between 40 and 60 percent.
•
•
•
•
Store paper in cartons, on a pallet or shelf, rather than on the floor.
Store individual packages on a flat surface.
Do not store anything on top of individual paper packages.
Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and
wrapper help keep the paper clean, dry, and flat.
Paper and specialty media guide
43
Supported paper sizes, types, and weights
Supported paper sizes
Note: Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an
integrated 100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same
paper sizes as the optional 550‑sheet tray. The integrated multipurpose feeder supports different paper
sizes, types, and weights.
Paper size and
dimension
Standard
250‑sheet tray
Optional 650‑sheet duo tray
550‑sheet tray
Manual
feeder
Duplex
mode
Multipurpose
feeder
A4
210 x 297 mm (8.3 x 11.7 in.)
1
1
1
A5
1
2
1
X
1
X
X
148 x 210 mm
(5.83 x 8.3 in.)
A6
X
X
105 x 148 mm (4.1 x 5.8 in.)
JIS B5
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
182 x 257 mm (7.2 x 10.1 in.)
Letter
216 x 279 mm (8.5 x 11 in.)
Legal
216 x 356 mm (8.5 x 14 in.)
Executive
X
184 x 267 mm
(7.3 x 10.5 in.)
Oficio (Mexico)
216 x 340 mm
(8.5 x 13.4 in.)
Folio
216 x 330 mm (8.5 x 13 in.)
Statement
X
X
1
X
140 x 216 mm (5.5 x 8.5 in.)
1
Source supports paper size without size sensing.
2
Universal is only supported in the standard 250‑ and optional 550‑sheet tray if the paper size is from 148 x 215.9
mm (5.83 x 8.5 inches) to 215.9 x 355.6 mm (8.5 x 14 inches).
3
Universal is only supported in the multipurpose feeder and manual feeder if the paper size is from 76.2 x 127 mm
(3 x 5 inches) to 215.9 x 359.9 mm (8.5 x 14.17 inches).
4 Universal is only supported in duplex mode if the width is between 210 mm (8.27 inches) and 215.9 mm (8.5 inches)
and length is between 279.4 mm (11 inches) and 355.6 mm (14 inches).
Paper and specialty media guide
Paper size and
dimension
44
Standard
250‑sheet tray
Optional 650‑sheet duo tray
550‑sheet tray
Universal
X
X
Manual
feeder
Duplex
mode
Multipurpose
feeder
1,3
1,3
X
76 x 127 mm (3 x 5 in.) to
216 x 356 mm (8.5 x 14 in.)
Universal
1,2
1,2
4
148 x 210 mm (5.8 x 8.3 in)
to 216 x 356 mm (8.5 x 14
in).
7 3/4 Envelope
(Monarch)
X
X
1
X
X
X
1
X
X
X
1
X
X
X
1
X
X
X
1
X
X
X
1
X
X
X
1
X
98 x 191 mm (3.9 x 7.5 in.)
9 Envelope
98 x 225 mm (3.9 x 8.9 in.)
10 Envelope
105 x 241 mm (4.1 x 9.5 in.)
DL Envelope
110 x 220 mm (4.3 x 8.7 in.)
C5 Envelope
162 x 229 mm (6.4 x 9 in.)
B5 Envelope
176 x 250 mm
(6.9 x 9.8 in.)
Other Envelope
98 x 162 mm (3.9 x 6.3 in.)
up to 176 x 250 mm
(6.9 x 9.8 in.)
1
Source supports paper size without size sensing.
2
Universal is only supported in the standard 250‑ and optional 550‑sheet tray if the paper size is from 148 x 215.9
mm (5.83 x 8.5 inches) to 215.9 x 355.6 mm (8.5 x 14 inches).
3
Universal is only supported in the multipurpose feeder and manual feeder if the paper size is from 76.2 x 127 mm
(3 x 5 inches) to 215.9 x 359.9 mm (8.5 x 14.17 inches).
4 Universal is only supported in duplex mode if the width is between 210 mm (8.27 inches) and 215.9 mm (8.5 inches)
and length is between 279.4 mm (11 inches) and 355.6 mm (14 inches).
Supported paper types and weights
Notes:
• Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated
100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same paper
Paper and specialty media guide
45
as the 550‑sheet tray. The integrated multipurpose feeder supports different paper sizes, types, and
weights.
• Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper type
250‑sheet tray
650‑sheet duo tray
550‑sheet tray
Manual feeder
Duplex mode
Multipurpose feeder
Plain Paper
Card Stock
X
X
Transparency
X
Recycled
Glossy
Labels
X
Bond
Envelope
X
X
X
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
X
Printing
46
Printing
Printing a document
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before sending the
print job.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Send the print job.
Printing in black and white
From the printer control panel, navigate to:
> Settings >
> Print Settings >
> Quality menu >
> Print Mode >
> Black Only >
Adjusting toner darkness
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Print Settings > Quality Menu > Toner Darkness.
3 Adjust the toner darkness, and then click Submit.
Using the printer control panel
1 From the printer control panel, navigate to:
> Settings >
> Print Settings >
2 Set the toner darkness, and then press
> Quality Menu >
.
> Toner Darkness
Printing
47
Using Max Speed and Max Yield
Max Speed and Max Yield let you choose between a faster print speed and a higher toner yield.
• Max Speed—This lets you print in either black or color depending on what is set in the printer driver. The
printer prints in color unless Black Only is selected in the printer driver.
• Max Yield—This lets you switch from black to color based on the color content found on each page. This
is the factory default setting. Frequent color mode switching can result to slower printing if the content of
pages is mixed.
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Print Settings > Setup Menu.
3 From the Printer Usage list, select Max Speed or Max Yield.
4 Click Submit.
Using the printer control panel
1 From the printer control panel, navigate to:
> Settings >
> Print Settings >
> Setup Menu >
2 From the Printer Usage list, select Max Speed or Max Yield.
3 Press
.
Printing information pages
For more information on printing information pages, see “Printing a menu settings page” on page 24 and
“Printing a network setup page” on page 24.
Printing a font sample list
From the printer control panel, navigate to either of the following:
> Reports >
> Print Fonts >
> PCL Fonts >
> Reports >
> Print Fonts >
> PostScript Fonts >
or
Printing
48
Printing from a mobile device
Note: Make sure that the printer and mobile device share the same wireless network. For information on
configuring the wireless settings of your mobile device, see the documentation that came with the device.
Printing from a mobile device using Mopria Print Service
Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It
allows you to print directly to any Mopria‑certified printer.
Note: Before printing, make sure that the Mopria Print Service is enabled.
1 From the home screen of your mobile device, launch a compatible application.
2 Tap Print, and then select the printer.
3 Send the print job.
Printing from a mobile device using Google Cloud Print
Google Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to print
to any Google Cloud Print‑ready printer.
1 From the home screen of your mobile device, launch an enabled application.
2 Tap Print, and then select the printer.
3 Send the print job.
Printing from a mobile device using AirPrint
AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certified
printer.
Notes:
• This application is supported only in some Apple devices.
• This application is supported only in some printer models.
1 From the home screen of your mobile device, launch a compatible application.
2 Select an item to print, and then tap the share icon.
3 Tap Print, and then select a printer.
4 Print the document.
Printing
49
Printing from a mobile device using Lexmark Mobile Print
LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1 Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some third‑party applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2 Select a printer.
3 Print the document.
Canceling a print job
Canceling a print job from the printer control panel
From the printer control panel, press
>
.
Canceling a print job from the computer
1 Depending on the operating system, do either of the following:
• Open the printers folder, and then select your printer.
• From the System Preferences in the Apple menu, navigate to your printer.
2 Select the print job to cancel.
Understanding the printer menus
50
Understanding the printer menus
Menus list
Supplies
Paper Menu
Reports
Settings
Cyan Cartridge
Default Source
Menu Settings Page
General Settings
Magenta Cartridge
Paper Size/Type
Device Statistics
Print Settings
Yellow Cartridge
Black Cartridge
Configure MP
Substitute Size
Network Setup Page
Network [x] Setup Page
Waste Toner Bottle
Paper Texture
Black or Color Imaging Kit
Paper Weight
Profiles List
Print Fonts
Maintenance Kit
Paper Loading
Print Directory
Custom Types
Universal Setup
Print Demo
Asset Report
Security
Network/Ports2
Set Date and Time
Active NIC
Standard Network1
Standard USB
1
Depending on the printer setup, this menu item appears as Standard Network or Network [x].
2
The menu items in this menu appear only in network printers or printers connected to print servers.
Supplies menu
Use
To
Cyan Cartridge
View the status of the toner cartridges, which can be any
of the following:
Early Warning
Low
Invalid
Near End of Life
Replace
Missing
Defective
OK
Unsupported
Magenta Cartridge
Yellow Cartridge
Black Cartridge
Waste Toner Bottle
Near Full
Replace
Missing
OK
View the status of the waste toner bottle.
Understanding the printer menus
51
Use
To
Imaging Kit
OK
Replace Black Imaging Kit
Replace Color Imaging Kit
View the status of the imaging kit.
Maintenance Kit
OK
Replace
View the status of the maintenance kit.
Paper menu
Default Source menu
Use
To
Default Source
Tray [x]
MP Feeder
Manual Paper
Manual Envelope
Set a default paper source for all print jobs.
Notes:
• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, set Configure MP to "Cassette" for MP Feeder
to appear as a menu setting.
• If two trays contain paper of the same size and type, and the trays
have the same settings, then the trays are automatically linked.
When one tray is empty, the print job continues using the linked tray.
Paper Size/Type menu
Use
To
Tray [x] Size
A4
A5
JIS‑B5
Letter
Legal
Executive
Oficio (Mexico)
Folio
Universal
Specify the size of the paper loaded in each tray.
Note: Letter is the U.S. factory default setting. A4 is the international
factory default setting.
Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus
52
Use
To
Tray [x] Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
Specify the type of the paper loaded in each tray.
Multipurpose Feeder Size
A4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
Specify the size of the paper loaded in the multipurpose feeder.
Notes:
• Plain Paper is the factory default setting for Tray 1.
Custom Type [x] is the factory default setting for all other trays.
• If available, a user‑defined name will appear instead of Custom
Type [x].
• Use this menu to configure automatic tray linking.
• Only the 250-sheet tray supports transparency.
Notes:
• Letter is the U.S. factory default setting. A4 is the international
factory default setting.
• From the Paper menu, set Configure MP to Cassette in order for
Multipurpose Feeder Size to appear as a menu.
• The multipurpose feeder does not automatically detect the paper
size. Make sure the paper size is set.
Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus
53
Use
To
Multipurpose Feeder Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Labels
Bond
Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
Specify the type of the paper loaded in the multipurpose feeder.
Manual Paper Size
A4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
Specify the size of the paper being manually loaded.
Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
Notes:
• Custom [x] is the factory default setting.
• From the Paper menu, set Configure MP to Cassette in order for
Multipurpose Feeder Type to appear as a menu.
Note: Letter is the U.S. factory default setting. A4 is the international
factory default setting.
Specify the type of the paper being manually loaded.
Notes:
• Plain Paper is the factory default setting.
• From the Paper menu, set Configure MP to Manual in order for
Manual Paper Type to appear as a menu.
Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus
54
Use
To
Manual Envelope Size
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
Specify the size of the envelope being manually loaded.
Manual Envelope Type
Envelope
Custom Type [x]
Specify the type of the envelope being manually loaded.
Note: 10 Envelope is the U.S. factory default setting. DL Envelope is the
international factory default setting.
Note: Envelope is the factory default setting.
Note: Only installed trays and feeders are listed in this menu.
Configure MP menu
Use
To
Configure MP
Cassette
Manual
First
Determine when the printer selects paper from the multipurpose feeder.
Notes:
• Cassette is the factory default setting. Cassette configures the
multipurpose feeder as the automatic paper source.
• Manual sets the multipurpose feeder only for manual‑feed print jobs.
• First configures the multipurpose feeder as the primary paper
source.
Substitute Size menu
Use
To
Substitute Size
Off
Statement/A5
Letter/A4
All Listed
Substitute a specified paper size if the requested paper size is not
available.
Notes:
• All Listed is the factory default setting. All available substitutions are
allowed.
• Off indicates that no size substitutions are allowed.
• Setting a size substitution lets the print job continue without Change
Paper appearing.
Understanding the printer menus
55
Paper Texture menu
Use
To
Plain Texture
Smooth
Normal
Rough
Specify the relative texture of the plain paper loaded.
Card Stock Texture
Smooth
Normal
Rough
Specify the relative texture of the card stock loaded.
Transparency Texture
Smooth
Normal
Rough
Specify the relative texture of the transparencies loaded.
Recycled Texture
Smooth
Normal
Rough
Specify the relative texture of the recycled paper loaded.
Glossy Texture
Smooth
Normal
Rough
Specify the relative texture of the glossy paper loaded.
Labels Texture
Smooth
Normal
Rough
Specify the relative texture of the labels loaded.
Bond Texture
Smooth
Normal
Rough
Specify the relative texture of the bond paper loaded.
Envelope Texture
Smooth
Normal
Rough
Specify the relative texture of the envelopes loaded.
Letterhead Texture
Smooth
Normal
Rough
Specify the relative texture of the letterhead loaded.
Preprinted Texture
Smooth
Normal
Rough
Specify the relative texture of the preprinted paper loaded.
Note: Normal is the factory default setting.
Notes:
• Normal is the factory default setting.
• The options appear only if card stock is supported.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Rough is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Understanding the printer menus
56
Use
To
Colored Texture
Smooth
Normal
Rough
Specify the relative texture of the colored paper loaded.
Light Texture
Smooth
Normal
Rough
Specify the relative texture of the light paper loaded.
Heavy Texture
Smooth
Normal
Rough
Specify the relative texture of the heavy paper loaded.
Rough/Cotton Texture
Rough
Specify the relative texture of the cotton paper loaded.
Custom [x] Texture
Smooth
Normal
Rough
Specify the relative texture of the custom paper loaded.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Notes:
• Normal is the factory default setting.
• The options appear only if custom type is supported.
Paper Weight menu
Use
To
Plain Weight
Light
Normal
Heavy
Specify the relative weight of the plain paper loaded.
Card Stock Weight
Light
Normal
Heavy
Specify the relative weight of the card stock loaded.
Transparency Weight
Light
Normal
Heavy
Specify the relative weight of the transparencies loaded.
Recycled Weight
Light
Normal
Heavy
Specify the relative weight of the recycled paper loaded.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Understanding the printer menus
Use
To
Glossy Weight
Light
Normal
Heavy
Specify the relative weight of the glossy paper loaded.
Labels Weight
Light
Normal
Heavy
Specify the relative weight of the labels loaded.
Bond Weight
Light
Normal
Heavy
Specify the relative weight of the bond paper loaded.
Envelope Weight
Light
Normal
Heavy
Specify the relative weight of the envelope loaded.
Letterhead Weight
Light
Normal
Heavy
Specify the relative weight of the letterhead loaded.
Preprinted Weight
Light
Normal
Heavy
Specify the relative weight of the preprinted paper loaded.
Colored Weight
Light
Normal
Heavy
Specify the relative weight of the colored paper loaded.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Light Weight
Light
Specify that the relative weight of the paper loaded is light.
Heavy Weight
Heavy
Specify that the relative weight of the paper loaded is heavy.
Rough/Cotton Weight
Light
Normal
Heavy
Specify the relative weight of the rough or cotton paper loaded.
Custom [x] Weight
Light
Normal
Heavy
Note: Normal is the factory default setting.
Specify the relative weight of the custom paper loaded.
Notes:
• Normal is the factory default setting.
• The options appear only when the custom type is supported.
57
Understanding the printer menus
58
Paper Loading menu
Use
To
Recycled Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Recycled as the paper type.
Glossy Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Glossy as the paper type.
Bond Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Bond as the paper type.
Letterhead Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Letterhead as the paper type.
Preprinted Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Preprinted as the paper type.
Colored Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Colored as the paper type.
Light Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Light as the paper type.
Heavy Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Heavy as the paper type.
Custom [x] Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Custom [x] as the paper type.
Note: Custom [x] Loading is available only when the custom
type is supported.
Notes:
• Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected
from Printing Preferences or the Print dialog.
• Off is the factory default setting for all the menus.
Understanding the printer menus
59
Custom Types menu
Use
To
Custom Type [x]
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Envelope
Associate a paper or specialty media type with a factory default Custom
Type [x] name or a user‑defined custom name created in the Embedded
Web Server or MarkVisionTM Professional.
Recycled
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Envelope
Specify a paper type when Recycled is selected.
Notes:
• Paper is the factory default setting for Custom Type [x].
• The custom media type must be supported in the selected tray or
feeder in order to print from that source.
Notes:
• Paper is the factory default setting.
• The Recycled paper type must be supported in the selected tray or
feeder in order to print from that source.
Universal Setup menu
Use
To
Units of Measure
Inches
Millimeters
Identify the units of measure.
Portrait Width
3–14.17 inches
76–360 mm
Set the portrait width.
Notes:
• Inches is the U.S. factory default setting.
• Millimeters is the international factory default setting.
Notes:
• If the width exceeds the maximum, then the printer uses the
maximum width allowed.
• 8.5 inches is the U.S. factory default setting. You can increase
the width in 0.01‑inch increments.
• 216 mm is the international factory default setting. You can
increase the width in 1‑mm increments.
Portrait Height
3–14.17 inches
76–360 mm
Set the portrait height.
Notes:
• If the height exceeds the maximum, then the printer uses the
maximum height allowed.
• 14 inches is the U.S. factory default setting. You can increase the
height in 0.01‑inch increments.
• 356 mm is the international factory default setting. You can
increase the height in 1‑mm increments.
Understanding the printer menus
60
Use
To
Feed Direction
Short Edge
Long Edge
Specify the feed direction if the paper can be loaded in either
direction.
Notes:
• Short Edge is the factory default setting.
• Long Edge appears only when the longest edge is shorter than
the maximum width supported in the tray.
Reports menu
Reports menu
Use
To
Menu Settings Page
Print a report containing information about paper loaded in trays, installed
memory, the total page count, alarms, timeouts, the printer control panel
language, the TCP/IP address, the status of supplies, the status of the
network connection, and other information.
Device Statistics
Print a report containing printer statistics such as supply information and
details about printed pages.
Network Setup Page
Print a report containing information about the network printer settings, such
as the TCP/IP address.
Note: This menu appears only in network printers or printers connected
to print servers.
Network [x] Setup Page
Print a report containing information on network printer settings, such as
the TCP/IP address information.
Notes:
• This menu item is available only when more than one network option
is installed.
• This menu item appears only in network printers or in printers
connected to print servers.
Profiles List
Print a list of profiles stored in the printer.
Print Fonts
PCL Fonts
PostScript Fonts
Print a report in English of all the fonts available for the printer language
currently set in the printer.
Print Defects Guide
Print a report containing information about repeating print defects.
Print Demo
Demo Page
[list of available demo pages]
Print demo files that are available in the RIP code, the flash option, and the
disk option.
Note: A separate list is available for PCL and PostScript emulations. Each
emulation report contains print samples and information about the
available fonts for each language.
Understanding the printer menus
61
Use
To
Asset Report
Print a report containing asset information including the printer serial
number and model name. The report contains text and UPC bar codes that
can be scanned into an asset database.
Network/Ports
Active NIC menu
Use
To
Active NIC
Allow the printer to connect to a network.
Auto
Notes:
[list of available network cards]
• Auto is the factory default setting.
• This menu item appears only if an optional network adapter is installed.
Standard Network or Network [x] menus
Note: Only active ports appear in this menu.
Use
To
Energy Efficient Ethernet
Enable
Disable
Set the printer Ethernet connection to a energy‑saving mode.
PCL SmartSwitch
On
Off
Set the printer to automatically switch to PCL emulation when a print job
requires it, regardless of the default printer language.
Note: Enable is the factory default setting.
Notes:
• On is the factory default setting.
• When Off is used, the printer does not examine incoming data. The
printer uses PostScript emulation if PS SmartSwitch is set to On. It uses
the default printer language specified in the Setup menu if PS
SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Set the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language.
Notes:
• On is the factory default setting.
• When Off is used, the printer does not examine incoming data. The
printer uses PCL emulation if PCL SmartSwitch is set to On. It uses the
default printer language specified in the Setup menu if PCL SmartSwitch
is set to Off.
Understanding the printer menus
62
Use
To
NPA Mode
Off
Auto
Set the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol.
Notes:
• Auto is the factory default setting.
• Changing this setting from the control panel, and then exiting the menus
causes the printer to restart. The menu selection is then updated.
Network Buffer
Set the size of the network input buffer.
Auto
Notes:
3KB to [maximum size allowed]
• Auto is the factory default setting.
• The value can be changed in 1‑KB increments.
• The maximum size allowed depends on the amount of memory in the
printer, the size of the other link buffers, and whether Resource Save is
set to On or Off.
• To increase the maximum size range for the Network Buffer, disable or
reduce the size of the parallel, serial, and USB buffers.
• Changing this setting from the control panel and then exiting the menus
causes the printer to restart. The menu selection is then updated.
Mac Binary PS
On
Off
Auto
Set the printer to process Macintosh binary PostScript print jobs.
Standard Network Setup OR
Network [x] Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
Display and set the printer network settings.
Notes:
• Auto is the factory default setting.
• Off filters print jobs using the standard protocol.
• On processes raw binary PostScript print jobs.
Note: The Wireless menu appears only when the printer is connected to a
wireless network.
Network Card menu
To access the menu, navigate to either of the following:
• Network/Ports > Standard Network > Standard Network Setup > Network Card
• Network/Ports > Network [x] > Network [x] Setup > Network Card
Use
To
View Card Status
Connected
Disconnected
View the connection status of the wireless network adapter.
View Card Speed
View the speed of an active wireless network adapter.
Understanding the printer menus
63
Use
To
Network Address
UAA
LAA
View the network addresses.
Job Timeout
0, 10–225 seconds
Set the amount of time it takes for a network print job to be canceled.
Notes:
• “90 seconds” is the factory default setting.
• A setting value of 0 disables the timeout.
• If a value between 1 and 9 is selected, then Invalid appears on the
display, and the value is not saved.
Banner Page
Off
On
Allow the printer to print a banner page.
Note: Off is the factory default setting.
TCP/IP menu
To access the menu, navigate to either of the following:
• Network/Ports > Standard Network > Standard Network Setup > TCP/IP
• Network/Ports > Network [x] > Network [x] Setup > TCP/IP
Note: This menu is available only in network printers or printers that are attached to print servers.
Use
To
Set Hostname
Set the current TCP/IP hostname.
IP Address
View or change the current TCP/IP address.
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto
IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on
systems that support BOOTP and RARP.
Netmask
View or change the current TCP/IP netmask.
Gateway
View or change the current TCP/IP gateway.
Enable DHCP
On
Off
Specify the DHCP address and parameter assignment.
Enable RARP
On
Off
Specify the RARP address assignment setting.
Enable BOOTP
On
Off
Specify the BOOTP address assignment setting.
Enable AutoIP
Yes
No
Specify the Zero Configuration Networking setting.
Note: On is the factory default setting.
Note: Off is the factory default setting.
Note: On is the factory default setting.
Note: Yes is the factory default setting.
Understanding the printer menus
64
Use
To
Enable FTP/TFTP
Yes
No
Send files to the printer using the built‑in FTP server.
Enable HTTP Server
Yes
No
Enable the built-in Web server (Embedded Web Server) which lets you monitor
and manage the printer remotely using a Web browser.
WINS Server Address
View or change the current WINS server address.
Enable DDNS
Yes
No
View or change the current DDNS setting.
Enable mDNS
Yes
No
View or change the current mDNS setting.
DNS Server Address
View or change the current DNS server address.
Note: Yes is the factory default setting.
Note: Yes is the factory default setting.
Note: Yes is the factory default setting.
Note: Yes is the factory default setting.
Backup DNS Server Address [x] View or change the current DNS server address.
Enable HTTPS
Yes
No
View or change the current HTTPS setting.
Note: Yes is the factory default setting.
IPv6 menu
To access the menu, navigate to either of the following:
• Network/Ports > Standard Network > Standard Network Setup > IPv6
• Network/Ports > Network [x] > Network [x] Setup > IPv6
Note: This menu is available only in network printers or printers that are attached to print servers.
Use
To
Enable IPv6
On
Off
Enable IPv6 in the printer.
Auto Configuration
On
Off
Specify whether or not the wireless network adapter accepts the
automatic IPv6 address configuration entries provided by a router.
View Hostname
Set the host name.
View Address
Note: These settings can be changed only from the Embedded
Web Server.
Note: On is the factory default setting.
Note: On is the factory default setting.
View Router Address
Enable DHCPv6
On
Off
Enable DHCPv6 in the printer.
Note: On is the factory default setting.
Understanding the printer menus
65
Wireless menu
Note: This menu is available only in printers connected to a wireless network or printer models that have a
wireless network adapter.
To access the menu, navigate to:
• Network/Ports > Network [x] > Network [x] Setup > Wireless
Use
To
Wi‑Fi Protected Setup (WPS)
Start Push Button Method
Start PIN Method
Establish a wireless network and enable network security.
Notes:
• Start Push Button Method connects the printer to a wireless
network when buttons on both the printer and the access point
(wireless router) are pressed within a given period of time.
• Start PIN Method connects the printer to a wireless network
when a PIN on the printer is entered into the wireless settings
of the access point.
Enable/Disable WPS Auto‑detection
Enable
Disable
Automatically detect the connection method that an access point
with WPS uses—Start Push Button Method or Start PIN Method.
Network Mode
Specify the network mode.
BSS Type
Infrastructure
Ad hoc
Notes:
Note: Disable is the factory default setting.
• Infrastructure is the factory default setting. This lets the printer
access a network using an access point.
• Ad hoc configures wireless connection directly between the
printer and a computer.
Compatibility
802.11b/g
802.11b/g/n
Specify the wireless standard for the wireless network.
Choose Network
Select an available network for the printer to use.
View Signal Quality
View the quality of the wireless connection.
View Security Mode
View the encryption method for the wireless network.
Note: The 802.11b/g/n is the factory default setting.
AppleTalk menu
To access the menu, navigate to either of the following:
• Network/Ports > Standard Network > Standard Network Setup > AppleTalk
• Network/Ports > Network [x] > Network [x] Setup > AppleTalk
Use
To
Activate
Yes
No
Enable or disable AppleTalk support.
Note: No is the factory default setting.
Understanding the printer menus
66
Use
To
View Name
Show the assigned AppleTalk name.
Note: The AppleTalk name can be changed only from the Embedded
Web Server.
View Address
Show the assigned AppleTalk address.
Note: The AppleTalk address can be changed only from the Embedded
Web Server.
Provide a list of AppleTalk zones available on the network.
Set Zone
[list of zones available on the
network]
Note: The default zone for the network is the factory default setting.
Standard USB menu
Use
To
PCL SmartSwitch
On
Off
Set the printer to automatically switch to PCL emulation when a print job
received through a USB port requires it, regardless of the default printer
language.
Notes:
• On is the factory default setting.
• If PCL SmartSwitch is enabled, then the printer uses PostScript emulation.
• If PCL SmartSwitch is disabled, then the printer does not examine
incoming data and it uses the default printer language specified in the
Setup menu.
PS SmartSwitch
On
Off
Set the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language.
Notes:
• On is the factory default setting.
• If PS SmartSwitch is enabled, then the printer uses PostScript emulation.
• If PS SmartSwitch is disabled, then the printer does not examine incoming
data and it uses the default printer language specified in the Setup menu.
NPA Mode
On
Off
Auto
Set the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol.
Notes:
• Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then process it appropriately.
• The printer automatically restarts when changing the setting from the
printer control panel. The menu selection is then updated.
Understanding the printer menus
Use
67
To
Set the size of the USB input buffer.
USB Buffer
Disabled
Notes:
Auto
• Auto is the factory default setting.
3K to [maximum size allowed]
• Disabled turns off job buffering. Any jobs already buffered in the printer
hard disk are printed before normal processing resumes.
• The USB buffer size value can be changed in 1KB increments.
• The maximum size allowed depends on the amount of memory in the
printer, the size of the other link buffers, and whether Resource Save is
enabled or disabled.
• To increase the maximum size range for the USB Buffer, disable or
reduce the size of the parallel, serial, and network buffers.
• The printer automatically restarts when the setting is changed from the
printer control panel. The menu selection is then updated.
Mac Binary PS
On
Off
Auto
Set the printer to process Macintosh binary PostScript print jobs.
ENA Address
yyy.yyy.yyy.yyy
Set the network address, netmask, and gateway information for an external print
server.
ENA Netmask
yyy.yyy.yyy.yyy
Note: This menu is available only when the printer is attached to an external
print server through the USB port.
Notes:
• Auto is the factory default setting.
• On processes raw binary PostScript print jobs.
• Off filters print jobs using the standard protocol.
ENA Gateway
yyy.yyy.yyy.yyy
Security menu
Set Date and Time menu
Use
To
Current Date and Time
View the current date and time settings for the printer.
Manually Set Date and Time
Enter the date and time.
Notes:
• Date/Time is set in YYYY-MM-DD HH:MM:SS format.
• Manually setting the date and time sets “Enable NTP” (Network Time
Protocol) to On.
Time Zone
Select the time zone.
Note: GMT is the factory default setting.
Understanding the printer menus
68
Use
To
Automatically Observe DST
On
Off
Set the printer to use the applicable daylight saving time (DST) start and end
times associated with the printer Time Zone setting.
Enable NTP
On
Off
Enable Network Time Protocol, which synchronizes the clocks of devices on a
network.
Note: On is the factory default setting and uses the applicable Daylight
Saving Time associated with the Time Zone setting.
Note: On is the factory default setting.
Settings menu
General settings
General Settings menu
Use
To
Display Language
English
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portugues
Suomi
Russian
Polski
Greek
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Set the language of the text appearing on the display.
Show Supply Estimates
Show estimates
Do not show estimates
View the estimates of the supplies on the control panel,
Embedded Web Server, menu settings, and device statistics
reports.
Note: Not all languages are available for all models. You may
need to install special hardware for some languages.
Note: Show estimates is the factory default setting.
Understanding the printer menus
69
Use
To
Eco-Mode
Off
Energy
Energy/Paper
Paper
Minimize the use of energy, paper, or specialty media.
Notes:
• Off is the factory default setting. This resets the printer to
its factory default settings.
• When setting Eco Mode to Energy or Paper, performance
may be affected, but print quality is not.
Quiet Mode
Off
On
Minimize the printer noise.
Run Initial Setup
Yes
No
Run the setup wizard.
Keyboard
Keyboard Type
English
Francais
Francais Canadien
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Suomi
Portugues
Russian
Polski
Swiss German
Swiss French
Korean
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Japanese
Custom Key [x]
Specify a language and custom key information for the display
keyboard.
Note: Off is the factory default setting.
Understanding the printer menus
70
Use
To
Paper Sizes
U.S.
Metric
Specify the unit of measurement for paper sizes.
Notes:
• U.S. is the factory default setting.
• The initial setting is determined by your country or
region selection in the initial setup wizard.
Displayed Information
Left Side
Right Side
Custom Text [x]
Specify what is displayed on the upper corners of the home
screen.
For Left side and Right side, select from the following options:
None
IP Address
Hostname
Contact Name
Location
Date/Time
mDNS/DDNS Service Name
Zero Configuration Name
Custom Text [x]
Model Name
Notes:
• IP Address is the factory default setting for Left Side.
• Date/Time is the factory default setting for Right Side.
Displayed Information (continued)
Black Toner
Cyan Toner
Magenta Toner
Yellow Toner
Waste Toner Bottle
Fuser
Transfer Module
Customize the displayed information for the supplies.
Select from the following options:
When to display
Do not display
Display
Message to display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:
• Do not display is the factory default setting for When to
display.
• Default is the factory default setting for Message to
display.
Understanding the printer menus
71
Use
To
Displayed Information (continued)
Paper Jam
Load Paper
Service Errors
Customize the displayed information for certain menus.
Select from the following options:
Display
Yes
No
Message to display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:
• No is the factory default setting for Display.
• Default is the factory default setting for Message to
display.
Home screen customization
Change Language
Search Held Jobs
Held Jobs
USB Drive
Profiles and Apps
Bookmarks
Jobs by User
Forms and Favorites
Background and Idle Screen
Eco-Settings
Change the icons that appear on the home screen.
Date Format
MM‑DD‑YYYY
DD‑MM‑YYYY
YYYY‑MM‑DD
Format the date.
Time Format
12 hour A.M./P.M.
24 hour clock
Format the time.
Screen Brightness
20–100
Specify the brightness of the display.
Audio Feedback
Button Feedback
On
Off
Volume
1–10
Set the audio volume for the buttons.
For each icon, select from the following options:
Display
Do Not display
Note: MM‑DD‑YYYY is the U.S. factory default setting. DDMM-YYYY is the international factory default setting.
Note: 12 hour A.M./P.M. is the factory default setting.
Note: 100 is the factory default setting.
Notes:
• On is the factory default setting for Button Feedback.
• 5 is the factory default setting for Volume.
Understanding the printer menus
72
Use
To
Show Bookmarks
Yes
No
Specify whether bookmarks are displayed from the Held Jobs
area.
Web Page Refresh Rate
30–300
Specify the number of seconds between Embedded Web
Server refreshes.
Note: Yes is the factory default setting.
Note: 120 is the factory default setting.
Contact Name
Specify a contact name.
Note: The contact name is stored on the Embedded Web
Server.
Location
Specify the location.
Note: The location is stored on the Embedded Web Server.
Alarms
Alarm Control
Cartridge Alarm
Set an alarm when the printer requires user intervention.
For each alarm type, select from the following options:
Off
Single
Continuous
Notes:
• Single is the factory default setting. This sounds three
quick beeps.
• Continuous repeats three beeps every 10 seconds.
Timeouts
Standby Mode
Disabled
1–240
Set the amount of time in minutes before the printer enters a
lower power state.
Timeouts
Sleep Mode
Disabled
1–120
Set the amount of time in minutes the printer waits after a job
is printed before it goes into a reduced power state.
Note: 15 is the factory default setting.
Notes:
• 20 is the factory default setting.
• Lower settings conserve more energy, but may require
longer warm‑up times.
• Select the lowest setting if the printer shares an
electrical circuit with room lighting or you notice lights
flickering in the room.
• Select a high setting if the printer is in constant use.
Under most circumstances, this keeps the printer ready
to print with minimum warm‑up time.
• Disabled appears only if Energy Conserve is set to Off.
Timeouts
Print with Display Off
Allow printing with display off
Display on when printing
Print a job with the display turned off.
Note: Display on when printing is the factory default setting.
Understanding the printer menus
73
Use
To
Timeouts
Hibernate Timeout
Disabled
20 minutes
1–3 hours
6 hours
1–3 days
1–2 weeks
1 month
Set the amount of time the printer waits before it enters
Hibernate mode.
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate
Set the printer to Hibernate mode even if there is an active
Ethernet connection.
Note: 3 days is the factory default setting.
Notes:
• Hibernate is the factory default setting.
• The fax function is available only in some printer models.
Timeouts
Screen Timeout
15–300
Set the amount of time in seconds before returning the control
panel to a Ready state.
Timeouts
Print Timeout
Disabled
1–255
Set the amount of time in seconds the printer waits to receive
an end‑of‑job message before canceling the rest of the print
job.
Note: 30 is the factory default setting.
Notes:
• 90 is the factory default setting.
• When the timer expires, any partially printed page still in
the printer is printed, and then the printer checks to see
if any new print jobs are waiting.
• Print Timeout is available only when using PCL
emulation.
Timeouts
Wait Timeout
Disabled
15–65535
Set the amount of time in seconds the printer waits for
additional data before canceling a print job.
Notes:
• 40 is the factory default setting.
• Wait Timeout is available only when the printer is using
PostScript emulation.
Timeouts
Job Hold Timeout
5–255
Set the amount of time the printer waits for user intervention
before it holds jobs that require unavailable resources and
continues to print other jobs in the print queue.
Notes:
• 30 is the factory default setting.
• This menu appears only when a hard disk is installed.
Understanding the printer menus
74
Use
To
Error Recovery
Auto Reboot
Reboot when idle
Reboot always
Reboot never
Set the printer to restart when an error occurs.
Error Recovery
Max Auto Reboots
1–20
Determine the number of automatic reboots the printer can
perform.
Note: Reboot always is the factory default setting.
Notes:
• 2 is the factory default setting.
• If the printer reaches the maximum number of reboots
within a certain amount of time, the printer does not
continue to reboot, and the error message appears on
the display.
Print Recovery
Auto Continue
Disabled
5–255
Let the printer automatically continue printing from certain
offline situations when these are not resolved within the
specified time period.
Print Recovery
Jam Recovery
On
Off
Auto
Specify whether the printer reprints jammed pages.
Note: Disabled is the factory default setting.
Notes:
• Auto is the factory default setting. The printer reprints
jammed pages unless the memory required to hold the
pages is needed for other printer tasks.
• On sets the printer to always reprint jammed pages.
• Off sets the printer to never reprint jammed pages.
Print Recovery
Page Protect
Off
On
Successfully print a page that may not have printed otherwise.
Notes:
• Off is the factory default setting. This prints a partial
page when there is not enough memory to print the
whole page.
• On sets the printer to process the whole page so that
the entire page prints.
Accessibility
Prolong Screen Timeout
On
Off
Set the printer to continue a specified job without returning to
the home screen when the screen timeout timer expires.
Press Sleep Button
Do Nothing
Sleep
Hibernate
Determine how the printer, while in idle state, reacts to a short
press of the Sleep button.
Note: Off is the factory default setting.
Note: Sleep is the factory default setting.
Understanding the printer menus
75
Use
To
Press and Hold Sleep Button
Do Nothing
Sleep
Hibernate
Determine how the printer, while in idle state, reacts to a long
press of the Sleep button.
Factory Defaults
Do Not Restore
Restore Now
Use the printer factory default settings.
Note: Do Nothing is the factory default setting.
Notes:
• Do Not Restore is the factory default setting.
• Restore Now sets all printer settings to the factory
default settings except for the Network/Ports menu
settings. All downloads stored in the RAM are deleted.
Downloads stored in the flash memory or on a hard disk
are not affected.
Export Configuration File
Export
Export configuration files to a flash drive.
Print settings
Setup menu
Use
To
Printer Language
PCL Emulation
PS Emulation
Set the default printer language.
Notes:
• PS Emulation is the factory default setting. PS Emulation
uses a PS interpreter for processing print jobs.
• PCL Emulation uses a PCL interpreter for processing
print jobs.
• This does not prevent a software program from sending
print jobs that use another printer language.
Print Area
Normal
Fit To Page
Whole Page
Set the logical and physical printable area.
Printer Usage
Max Yield
Max Speed
Set color toner use in printing.
Black Only Mode
On
Off
Set the printer to print text and graphics using only the black
toner cartridge.
Note: Normal is the factory default setting. When attempting
to print data in the non‑printable area defined by the Normal
setting, the printer clips the image.
Note: Max Yield is the factory default setting.
Notes:
• Off is the factory default setting.
• This does not affect the ability of the printer to generate
color output from flash drive print jobs.
Understanding the printer menus
76
Use
To
Resource Save
On
Off
Specify how the printer handles temporary downloads, such
as fonts and macros stored in the RAM, when the printer
receives a job that requires more than the available memory.
Note: Off is the factory default setting. This sets the printer to
retain the downloads only until memory is needed.
Downloads are deleted in order to process print jobs.
Specify the order in which confidential and held jobs are
printed when Print All is selected.
Print All Order
Alphabetical
Oldest First
Newest First
Note: Alphabetical is the factory default setting.
Finishing menu
Use
To
Sides (Duplex)
1 sided
2 sided
Specify whether two‑sided printing is set as the default for all print jobs.
Duplex Binding
Long Edge
Short Edge
Define the way two‑sided pages are bound and printed.
Copies
1–999
Specify the default number of copies for each print job.
Blank Pages
Do Not Print
Print
Specify whether blank pages are inserted in a print job.
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)
Stack the pages of a print job in sequence when printing multiple copies.
Separator Sheets
Off
Between Copies
Between Jobs
Between Pages
Specify whether blank separator sheets are inserted.
Notes:
• 1 sided is the factory default setting.
• You can set two‑sided printing from the printer software.
Note: Long Edge is the factory default setting.
Note: 1 is the factory default setting.
Note: Do Not Print is the factory default setting.
Note: (1,1,1) (2,2,2) is the factory default setting.
Notes:
• Off is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if
Collate is set to (1,2,3) (1,2,3). If Collate is set to (1,1,1) (2,2,2), then a blank
page is inserted between each set of printed pages, such as after all
page 1's and after all page 2's.
• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of a print job.
This setting is useful when printing transparencies or when inserting
blank pages in a document.
Understanding the printer menus
77
Use
To
Separator Source
Tray [x]
MP Feeder
Specify the paper source for the separator sheet.
Paper Saver
Off
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up
Print multiple pages on a single sheet of paper.
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specify the order in which pages are printed on a single sheet when using Paper
Saver.
Note: Tray 1 (standard tray) is the factory default setting.
Notes:
• Off is the factory default setting.
• The number selected is the number of page images that are printed per
side.
Notes:
• Horizontal is the factory default setting.
• Positioning depends on the number of page images and whether they
are in portrait or in landscape orientation.
Paper Saver Orientation
Auto
Landscape
Portrait
Specify the orientation in which pages are printed on a single sheet.
Paper Saver Border
None
Solid
Print a border when using Paper Saver.
Note: Auto is the factory default setting. The printer chooses between
portrait and landscape.
Note: None is the factory default setting.
Quality menu
Use
To
Print Mode
Color
Black Only
Specify whether images are printed in black and white or in color.
Notes:
• Color is the factory default setting.
• The printer driver is capable of overriding this setting.
Understanding the printer menus
78
Use
To
Color Correction
Auto
Off
Manual
Adjust the color output on the printed page.
Notes:
• Auto is the factory default setting. This applies different color conversion
tables to each object on the printed page.
• Off turns off color correction.
• Manual allows customization of the color tables using the settings available
from the Manual Color menu.
• Due to the differences in additive and subtractive colors, certain colors that
appear on computer monitors are impossible to duplicate on the printed
page.
Print Resolution
1200 dpi
4800 CQ
Specify the printed output resolution in dots per inch or in color quality (CQ).
Toner Darkness
1–5
Lighten or darken the printed output.
Note: 4800 CQ is the factory default setting.
Notes:
• 4 is the factory default setting.
• Selecting a smaller number can help conserve toner.
Enhance Fine Lines
On
Off
Enable a print mode preferable for files such as architectural drawings, maps,
electrical circuit diagrams, and flow charts.
Notes:
• Off is the factory default setting.
• To set this option using the Embedded Web Server, type the network printer
IP address in the Web browser address field.
• You can set this option from the software program.
For Windows users:
Click File > Print, and then click Properties, Preferences, Options, or Setup.
For Macintosh users:
Choose File > Print, and then adjust the settings from the Print dialog and
pop‑up menus.
Color Saver
On
Off
Reduce the amount of toner used for graphics and images. The amount of toner
used for text is not reduced.
Notes:
• Off is the factory default setting.
• On overrides Toner Darkness settings.
RGB Brightness
‑6 to 6
Adjust the printed output either by lightening or darkening it. You can conserve
toner by lightening the output.
Note: 0 is the factory default setting.
RGB Contrast
0–5
Adjust the contrast of printed objects.
Note: 0 is the factory default setting.
Understanding the printer menus
79
Use
To
RGB Saturation
0–5
Adjust saturation in color outputs.
Color Balance
Cyan
‑5 to 5
Magenta
‑5 to 5
Yellow
‑5 to 5
Black
‑5 to 5
Reset Defaults
Adjust color in printed output by increasing or decreasing the amount of toner
being used for each color.
Color Samples
sRGB Display
sRGB Vivid
Display—True Black
Vivid
Off—RGB
US CMYK
Euro CMYK
Vivid CMYK
Off—CMYK
Print sample pages for each of the RGB and CMYK color conversion tables used
in the printer.
Manual Color
RGB Image
RGB Text
RGB Graphics
Customize the RGB color conversions.
Note: 0 is the factory default setting.
Note: 0 is the factory default setting.
Notes:
• Selecting any setting prints the sample.
• Color samples consist of a series of colored boxes along with the RGB or
CMYK combination that creates the color observed. These pages can be
used to help decide which combinations to use to get the printed output
you want.
• To access a complete list of color sample pages using the Embedded Web
Server, type the network printer IP address in the Web browser address
field.
Select from the following options:
Vivid
sRGB Display
Display—True Black
sRGB Vivid
Off
Notes:
• sRGB Display is the factory default setting for RGB Image. This applies a
color conversion table to an output that matches the colors displayed on a
computer monitor.
• sRGB Vivid is the factory default setting for RGB Text and RGB Graphics.
This applies a color table that increases saturation. This is preferred for
business graphics and text.
• Vivid applies a color conversion table that produces brighter, more
saturated colors.
• “Display—True Black” applies a color conversion table that uses only black
toner for neutral gray colors.
• Off turns off color conversion.
Understanding the printer menus
80
Use
To
Manual Color (continued)
CMYK Image
CMYK Text
CMYK Graphics
Customize the CMYK color conversions.
Select from the following options:
US CMYK
Euro CMYK
Vivid CMYK
Off
Notes:
• US CMYK is the factory default setting. This applies a color conversion table
that tries to produce output that matches SWOP color output.
• Euro CMYK is the international factory default setting. This applies a color
conversion table that tries to produce output that matches Euroscale color
output.
• Vivid CMYK increases color saturation for the US conversion table.
• Off turns off color conversion.
Spot Color Replacement
Assign specific CMYK values to named spot colors.
Note: This menu is available only in the Embedded Web Server.
Color Adjust
Initiate a recalibration of color conversion tables and allow the printer to make
adjustments for color variations in output.
Notes:
• Adjusting color starts when the menu is selected. Adjusting color
appears on the display until the process is finished.
• Color variations in output sometimes result from changeable conditions
such as room temperature and humidity. Color adjustments are made on
printer algorithms. Color alignment is also recalibrated in this process.
Utilities menu
Use
To
Activate Hex Trace
Assist in isolating the source of a print job problem.
Notes:
• When activated, all data sent to the printer is printed in hexadecimal and
character representation, and control codes are not executed.
• To exit or deactivate Hex Trace, turn off or reset the printer.
Coverage Estimator
Off
On
Provide an estimate of the percentage coverage of toner on a page. The
estimate is printed on a separate page at the end of each print job.
Note: Off is the factory default setting.
Understanding the printer menus
81
XPS menu
Use
To
Print Error Pages
Off
On
Print a page containing information on errors, including XML markup errors.
Note: Off is the factory default setting.
PDF menu
Use
To
Scale to Fit
Yes
No
Scale page content to fit the selected paper size.
Annotations
Do Not Print
Print
Print annotations in a PDF.
Note: No is the factory default setting.
Note: Do Not Print is the factory default setting.
PostScript menu
Use
To
Print PS Error
On
Off
Print a page containing the PostScript error.
Lock PS Startup Mode
On
Off
Allow users to disable the SysStart file.
Image Smoothing
On
Off
Enhance the contrast and sharpness of low‑resolution images and
smoothen their color transitions.
Note: Off is the factory default setting.
Note: Off is the factory default setting.
Notes:
• Off is the factory default setting.
• Image Smoothing has no effect on images that are 300 dpi or higher
in resolution.
Understanding the printer menus
82
PCL Emul menu
Use
To
Font Source
Resident
Disk
Download
Flash
All
Specify the set of fonts used by the Font Name menu.
Notes:
• “Resident” is the factory default setting. Resident shows the factory
default set of fonts downloaded in the RAM.
• “Flash” and “Disk” settings show all fonts resident in that option.
• The flash option must be properly formatted and cannot be
read/write‑, write‑, or password‑protected.
• “Download” shows all the fonts downloaded in the RAM.
• “All” shows all fonts available to any option.
Font Name
Courier 10
Identify a specific font and the option where it is stored.
Symbol Set
10U PC‑8
12U PC‑850
Specify the symbol set for each font name.
Note: Courier 10 is the factory default setting. Courier 10 shows the font
name, font ID, and the storage location in the printer. The font source
abbreviation is R for Resident, F for Flash, K for Disk, and D for
Download.
Notes:
• 10U PC‑8 is the US factory default setting. 12U PC‑850 is the
international factory default setting.
• A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the different
languages or specific programs such as math symbols for scientific
text. Only the supported symbol sets are shown.
PCL Emulation Settings
Point Size
1.00–1008.00
Change the point size for scalable typographic fonts.
Notes:
• 12 is the factory default setting.
• Point size refers to the height of the characters in the font. One point
equals approximately 0.014 inch.
• Point sizes can be increased or decreased in 0.25‑point increments.
PCL Emulation Settings
Pitch
0.08–100
Specify the font pitch for scalable monospaced fonts.
Notes:
•
•
•
•
10 is the factory default setting.
Pitch refers to the number of fixed‑space characters per inch (cpi).
Pitch can be increased or decreased in 0.01‑cpi increments.
For nonscalable monospaced fonts, the pitch appears on the display
but it cannot be changed.
Understanding the printer menus
83
Use
To
PCL Emulation Settings
Orientation
Portrait
Landscape
Specify the orientation of text and graphics on the page.
Notes:
• Portrait is the factory default setting. Portrait prints text and graphics
parallel to the short edge of the page.
• Landscape prints text and graphics parallel to the long edge of the
page.
PCL Emulation Settings
Lines per Page
1–255
Specify the number of lines that print on each page.
Notes:
• 60 is the US factory default setting. 64 is the international default
setting.
• The printer sets the amount of space between each line based on
the Lines per Page, Paper Size, and Orientation settings. Select the
Paper Size and Orientation you want before setting Lines per Page.
PCL Emulation Settings
A4 Width
198 mm
203 mm
Set the printer to print on A4‑size paper.
Notes:
• “198 mm” is the factory default setting.
• The 203‑mm setting sets the width of the page to allow printing of
eighty 10‑pitch characters.
PCL Emulation Settings
Auto CR after LF
On
Off
Specify whether the printer automatically performs a carriage return (CR)
after a line feed (LF) control command.
PCL Emulation Settings
Auto LF after CR
On
Off
Specify whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command.
Note: Off is the factory default setting.
Note: Off is the factory default setting.
Understanding the printer menus
84
Use
To
Tray Renumber
Assign MP Feeder
Off
None
0–199
Assign Tray [x]
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Manual Env
Off
None
0–199
Configure the printer to work with printer software or programs that use
different source assignments for trays and feeders.
Notes:
• “Off” is the factory default setting.
• “None” ignores the Select Paper Feed command. This option
appears only when it is selected by the PCL 5 interpreter.
• “0–199” allows a custom setting to be assigned.
Tray Renumber
View Factory Defaults
MPF Default = 8
T1 Default = 1
T1 Default = 4
T1 Default = 5
T1 Default = 20
T1 Default = 21
Env Default = 6
MPaper Default = 2
MEnv Default = 3
Display the factory default setting assigned to each tray or feeder.
Tray Renumber
Restore Defaults
Yes
No
Restore all tray and feeder assignments to the factory default settings.
Understanding the printer menus
85
HTML menu
Use
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Intl CG Times
Intl Courier
Intl Univers
To
Joanna MT
Letter Gothic
Lubalin Graph
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Taffy
Times
TimesNewRoman
Univers
Zapf Chancery
NewSansMTCS
NewSansMTCT
New SansMTJA
NewSansMTKO
Set the default font for HTML documents.
Note: The Times font is used in HTML documents that do
not specify a font.
Use
To
Font Size
1–255 pt
Set the default font size for HTML documents.
Notes:
• 12 pt is the factory default setting.
• Font size can be increased in 1‑point increments.
Scale
1–400%
Scale the default font for HTML documents.
Notes:
• 100% is the factory default setting.
• Scaling can be increased in 1% increments.
Orientation
Portrait
Landscape
Set the page orientation for HTML documents.
Margin Size
8–255 mm
Set the page margin for HTML documents.
Note: Portrait is the factory default setting.
Notes:
• 19 mm is the factory default setting.
• Margin size can be increased in 1‑mm increments.
Understanding the printer menus
86
Use
To
Backgrounds
Do Not Print
Print
Specify whether to print backgrounds on HTML documents.
Note: Print is the factory default setting.
Image menu
Use
To
Auto Fit
On
Off
Select the optimal paper size, scaling, and orientation.
Note: On is the factory default setting. It overrides scaling and orientation
settings for some images.
Invert
On
Off
Invert bitonal monochrome images.
Scaling
Anchor Top Left
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Scale the image to fit the selected paper size.
Orientation
Portrait
Landscape
Reverse Portrait
Reverse Landscape
Set the image orientation.
Notes:
• Off is the factory default setting.
• This setting does not apply to GIF or JPEG images.
Notes:
• Best Fit is the factory default setting.
• When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Note: Portrait is the factory default setting.
Help menu
Menu item
Description
Print All Guides
Prints all the guides
Color Quality
Provides information about solving color quality issues
Print Quality
Provides information about solving print quality issues
Printing Guide
Provides information about loading paper and other specialty media
Media Guide
Provides a list of the paper sizes supported in trays and feeders
Print Defects Guide
Provides a template for determining the cause of repeating print quality
defects, and lists settings that can be used to adjust print quality
Menu Map
Provides a list of the control panel menus and settings
Information Guide
Provides help in locating additional information
Understanding the printer menus
87
Menu item
Description
Connection Guide
Provides information about connecting the printer locally (USB) or to a
network
Moving Guide
Provides instructions for safely moving the printer
Supplies Guide
Provides information about ordering supplies
Saving money and the environment
88
Saving money and the environment
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their
impact on the environment. We design with the environment in mind, engineer our packaging to reduce
materials, and provide collection and recycling programs. For more information, see:
• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This
chapter outlines the settings and tasks that may yield a greater environmental benefit.
Saving paper and toner
Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can
significantly reduce your carbon footprint by using recycled paper and the following printing suggestions, such
as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper.
For information on how you can quickly save paper and energy using one printer setting, see “Using Eco‑Mode”
on page 88.
Using recycled paper
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced
specifically for use in laser printers. For more information on recycled papers that work well with your printer,
see “Using recycled paper and other office papers” on page 41.
Conserving supplies
• Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
• Print multiple pages on a single sheet of paper.
• Use the preview feature to see how the document looks like before printing it.
• Print one copy of the document to check its content and format for accuracy.
Saving energy
Using Eco‑Mode
Use Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact.
1 From the printer control panel, navigate to:
> Settings >
> General Settings >
> Eco‑Mode >
> select the setting you want
Saving money and the environment
89
Use
To
Off
Use the factory default settings for all settings associated with Eco‑Mode. This setting supports
the performance specifications for your printer.
Energy
Reduce energy use, especially when the printer is idle.
• Printer engine motors do not start until a document is ready to print. You may notice a short
delay before the first page is printed.
• The printer enters Sleep mode after one minute of inactivity.
Energy/Paper Use all the settings associated with Energy and Paper modes.
Paper
2 Press
• Enable the automatic two‑sided (duplex) printing feature.
• Turn off print log features.
.
Reducing printer noise
Use Quiet Mode to reduce the printer noise.
1 From the printer control panel, navigate to:
> Settings >
> General Settings >
> Quiet Mode >
> select a setting you want
Use
To
On
Reduce printer noise.
• Print jobs will process at a reduced speed.
• Printer engine motors do not start until a document
is ready to print. There is a short delay before the
first page is printed.
• The alarm control and cartridge alarm sounds are
turned off.
• The printer will ignore the Advance Start command.
Off
Use factory default settings. This setting supports the
performance specifications of the printer.
Note: Selecting Photo from the printer driver may
disable Quiet Mode and provide better print quality
and full speed printing.
2 Press
.
Adjusting Sleep mode
To save energy, decrease the number of minutes before the printer enters Sleep mode. You can choose from
1 to 60 minutes. The factory default setting is 30 minutes.
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address field.
Saving money and the environment
90
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Timeouts.
3 In the Sleep Mode field, enter the number of minutes you want the printer to wait before it enters Sleep
mode.
4 Click Submit.
Using the printer control panel
1 From the printer control panel, navigate to:
> Settings >
> General Settings >
> Timeouts >
> Sleep Mode >
2 In the Sleep Mode field, select the number of minutes you want the printer to wait before it enters Sleep
mode.
3 Press
.
Using Hibernate mode
Hibernate is an ultra‑low‑power saving mode.
Notes:
• Three days is the default amount of time before the printer enters Hibernate mode.
• Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long
press of the Sleep button wakes the printer from Hibernate mode.
• If the printer is in Hibernate mode, then the Embedded Web Server is disabled.
1 From the control panel, navigate to:
> Settings >
> General Settings >
2 Press Press Sleep Button or Press and Hold Sleep Button, and then press
3 Press Hibernate >
.
.
Setting Hibernate Timeout
Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes
into a reduced power state.
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address field.
Saving money and the environment
91
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Timeouts.
3 From the Hibernate Timeout menu, select the number of hours, days, weeks, or months you want for the
printer to wait before it goes into a reduced power state.
4 Click Submit.
Using the printer control panel
1 From the printer control panel, navigate to:
> Settings >
General Settings
Timeouts
Hibernate Timeout
2 Select the number of hours, days, weeks, or month you want the printer to wait before it enters Hibernate
Timeout, and then press
.
Using Schedule Power Modes
Schedule Power Modes lets the user schedule when the printer goes into a reduced power state or into the
Ready state.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Schedule Power Modes.
3 From the Action menu, select the power mode.
4 From the Time menu, select the time.
5 From the Day(s) menu, select the day or days.
6 Click Add.
Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more
information, see:
• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
Saving money and the environment
92
Recycling Lexmark products
To return Lexmark products for recycling:
1 Go to www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country or region from the list.
3 Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through
your local recycling center. Contact your local recycling center to determine the items they accept.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most efficient and environmentally sensitive manner and that there is less packaging to
dispose of. These efficiencies result in fewer greenhouse emissions, energy savings, and natural resource
savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle
the box.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, do the following:
1 Go to www.lexmark.com/recycle.
2 Select the product that you want to recycle.
Securing the printer
93
Securing the printer
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory
Description
Volatile memory
Your printer uses standard random access memory
(RAM) to temporarily buffer user data during simple print
jobs.
Non-volatile memory
Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store operating system, device settings, and network
information.
Erase the content of any installed printer memory in the following circumstances:
•
•
•
•
•
The printer is being decommissioned.
The printer is being moved to a different department or location.
The printer is being serviced by someone from outside your organization.
The printer is being removed from your premises for service.
The printer is being sold to another organization.
Erasing volatile memory
The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the
buffered data, simply turn off the printer.
Erasing non‑volatile memory
1 Turn off the printer.
2 From the printer control panel, hold down
and the right arrow button while turning the printer on. Release
the buttons only when the Configuration menu appears.
3 Press the arrow buttons until Wipe All Settings appears, and then press
.
The printer will restart several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer
memory.
4 Press the arrow buttons until Exit Config Menu appears, and then press
.
The printer will perform a power‑on reset, and then return to normal operating mode.
Securing the printer
94
Finding printer security information
In high-security environments, it may be necessary to take additional steps to make sure that confidential data
stored in the printer cannot be accessed by unauthorized persons. For more information, visit the
Lexmark security Web page.
You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information:
1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer.
2 Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
Maintaining the printer
95
Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance periodically, or to replace
parts and supplies, may cause damage to your printer.
Cleaning the printer
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
• Perform this task after every few months.
• Damage to the printer caused by improper handling is not covered by the printer warranty.
1 Turn off the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin and multipurpose feeder.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
• Do not use household cleaners or detergents, as they may damage the finish of the printer.
• Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord, and then turn on the printer.
Checking the status of parts and supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required.
Checking the status of parts and supplies
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Device Status > More Details.
Maintaining the printer
96
Using the printer control panel
From the printer control panel, navigate to:
> Reports >
> Device Statistics >
Note: You can view the status of parts and supplies in the “Supply Information” section of the pages
printed.
Estimated number of remaining pages
The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy
may vary significantly and is dependent on many factors, such as actual document content, print quality settings,
and other printer settings.
The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption
is different from the historical printing consumption. Consider the variable level of accuracy before purchasing
or replacing supplies based on the estimate. Until an adequate print history is obtained on the printer, initial
estimates assume future supplies consumption based on the International Organization for Standardization*
test methods and page content.
* Average continuous black or composite CMY declared cartridge yield in accordance with ISO/IEC 19798.
Ordering supplies
To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark
authorized supplies dealers in your area. In other countries or regions, go to the Lexmark Web site at
www.lexmark.com or contact the place where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party
supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use
of third-party supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies
or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and
parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage
beyond the intended life may damage your Lexmark printer or its associated components.
Ordering toner cartridges
Notes:
• Estimated cartridge yield is based on the ISO/IEC 19798 standard.
• Extremely low print coverage for extended periods of time may negatively affect actual yield.
Maintaining the printer
97
CS310 Return program cartridges
Item
United States
and Canada
European
Economic
Area (EEA+)
Rest of
Europe,
Middle East,
and Africa
(RoEMEA)
Latin America Rest of Asia Australia and
Distribution Pacific (RoAP) New Zealand
(ANZ)
(LAD)
Return program toner cartridges
Black
70C10K0
70C20K0
70C80K0
70C80K0
70C80K0
70C80K0
Cyan
70C10C0
70C20C0
70C80C0
70C80C0
70C80C0
70C80C0
Magenta
70C10M0
70C20M0
70C80M0
70C80M0
70C80M0
70C80M0
Yellow
70C10Y0
70C20Y0
70C80Y0
70C80Y0
70C80Y0
70C80Y0
High yield return program toner cartridges
Black
70C1HK0
70C2HK0
70C8HK0
70C8HK0
70C8HK0
70C8HK0
Cyan
70C1HC0
70C2HC0
70C8HC0
70C8HC0
70C8HC0
70C8HC0
Magenta
70C1HM0
70C2HM0
70C8HM0
70C8HM0
70C8HM0
70C8HM0
Yellow
70C1HY0
70C2HY0
70C8HY0
70C8HY0
70C8HY0
70C8HY0
For more information on countries located in each region, go to www.lexmark.com/regions.
CS310 Regular cartridges
Item
Worldwide
High yield regular toner cartridges
Black
70C0H10
Cyan
70C0H20
Magenta
70C0H30
Yellow
70C0H40
For more information on countries located in each region, go to www.lexmark.com/regions.
CS317 Return program cartridges
Item
United States
and Canada
European
Economic
Area (EEA+)
Rest of
Europe,
Middle East,
and Africa
(RoEMEA)
Latin America Rest of Asia Australia and
Distribution Pacific (RoAP) New Zealand
(ANZ)
(LAD)
Return program toner cartridges
Black
71B10K0
71B20K0
71B50K0
71B40K0
71B30K0
71B60K0
Cyan
71B10C0
71B20C0
71B50C0
71B40C0
71B30C0
71B60C0
Magenta
71B10M0
71B20M0
71B50M0
71B40M0
71B30M0
71B60M0
Yellow
71B10Y0
71B20Y0
71B50Y0
71B40Y0
71B30Y0
71B60Y0
For more information on countries located in each region, go to www.lexmark.com/regions.
Maintaining the printer
98
CS317 Regular cartridges
Item
Worldwide
Regular toner cartridges
Black
71B0010
Cyan
71B0020
Magenta
71B0030
Yellow
71B0040
For more information on countries located in each region, go to www.lexmark.com/regions.
Ordering imaging kits
Item
All countries and regions
Black imaging kit
700Z1
Color imaging kit
700Z5
Ordering a waste toner bottle
Item
Waste toner bottle
All countries and regions
C540X75G
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing
until you are ready to use them.
Do not expose supplies to:
•
•
•
•
•
•
Direct sunlight
Temperatures above 35°C (95°F)
High humidity above 80%
Salty air
Corrosive gases
Heavy dust
Maintaining the printer
99
Replacing supplies
Replacing the waste toner bottle
1
2
4
1
Top door
2
Waste toner bottle
3
Right side cover
4
Front door
3
1 Unpack the replacement waste toner bottle.
2 Open the front door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer
100
3 Open the top door.
2
1
4 Remove the right side cover.
1
2
5 Remove the waste toner bottle.
1
2
6 Pack the used waste toner bottle.
For more information, see “Recycling Lexmark products” on page 92.
Maintaining the printer
101
7 Insert the replacement waste toner bottle.
8 Insert the right side cover.
9 Close the top door.
10 Close the front door.
Replacing a black and color imaging kit
1 Open the front door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer
102
2 Open the top door.
2
1
3 Remove the toner cartridges.
2
1
Maintaining the printer
103
4 Remove the right side cover.
1
2
5 Remove the waste toner bottle.
1
2
6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.
1
1
2
2
Maintaining the printer
104
7 Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit.
1
2
8 Unpack the replacement black and color imaging kit.
Notes:
• Color imaging kit includes the imaging kit and the cyan, magenta, yellow, and black developer units.
• Black imaging kit includes the imaging kit and the black developer unit.
9 Pack the used imaging kit.
For more information, see “Recycling Lexmark products” on page 92.
Note: When replacing the black imaging kit, save the cyan, magenta, and yellow developer units. Dispose
only the black developer unit.
Maintaining the printer
105
10 Gently shake the yellow, cyan, magenta, and black developer units side‑to‑side.
11 Remove the red packing strip and the attached fabric from the developer units.
12 Insert the yellow, cyan, magenta, and black developer units into the matching color slots.
13 Remove the red packing strip from the imaging kit.
Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging kit. Doing
so may affect the quality of future print jobs.
Maintaining the printer
14 Align, and then insert the imaging kit.
15 Push the blue levers down until the imaging kit is fully seated into place.
106
Maintaining the printer
16 Insert the waste toner bottle.
17 Insert the right side cover.
107
Maintaining the printer
108
18 Insert the toner cartridges.
19 Close the top door.
20 Close the front door.
Replacing toner cartridges
Warning—Potential Damage: Damage caused by use of a non‑Lexmark toner cartridge is not covered under
warranty.
Note: Reduced print quality may result from using non‑Lexmark toner cartridges.
1 Slide the release latch on the right side of the printer, and then open the top door.
2
1
Maintaining the printer
109
2 Remove the toner cartridge by lifting the handle, and then gently pulling it away from the imaging kit.
1
2
3 Unpack the new toner cartridge, and then remove its packaging.
Maintaining the printer
110
4 Align the new toner cartridge, and then press the cartridge down until it fits into place.
5 Close the top door.
6 Seal the used toner cartridge in the bag that the replacement toner cartridge came in before disposing.
For more information, see “Recycling Lexmark products” on page 92.
Replacing a developer unit
Replace the developer unit when a print quality defect occurs or when damage occurs to the printer.
1 Open the front door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer
111
2 Open the top door.
2
1
3 Remove the toner cartridges.
2
1
Maintaining the printer
112
4 Remove the right side cover.
1
2
5 Remove the waste toner bottle.
1
2
6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.
1
1
2
2
Maintaining the printer
113
7 Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit.
Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the
imaging kit.
1
2
8 Remove the used developer unit.
9 Gently shake the replacement developer unit side‑to‑side before removing it from its packaging.
Maintaining the printer
10 Remove the red shipping cover from the developer unit.
11 Insert the developer unit.
12 Align, and then insert the imaging kit.
114
Maintaining the printer
13 Push the blue levers down until the imaging kit is fully seated into place.
14 Insert the waste toner bottle.
115
Maintaining the printer
116
15 Insert the right side cover.
16 Insert the toner cartridges.
17 Close the top door.
18 Close the front door.
19 Pack the used developer unit in the bag that the replacement developer unit came in before disposing.
For more information, see “Recycling Lexmark products” on page 92.
Moving the printer
Moving the printer to another location
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
Maintaining the printer
117
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
•
•
•
•
Make sure that all doors and trays are closed.
Turn off the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays, then lift the printer off the
trays. Do not try to lift the printer and the trays at the same time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
•
•
•
•
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer
When shipping the printer, use the original packaging.
Managing the printer
118
Managing the printer
Finding advanced networking and administrator
information
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced
system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded
Web Server — Security: Administrator's Guide on the Lexmark support Web site at
http://support.lexmark.com.
Setting up Remote Operator Panel
This application enables you to interact with the printer control panel even when you are not physically near
the network printer. From your computer, you can view the printer status, release held print jobs, create
bookmarks, and do other print-related tasks.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
2 Click Settings > Remote Operator Panel Settings.
3 Select the Enable check box, and then customize the settings.
4 Click Submit.
To use the application, click Remote Operator Panel > Launch VNC Applet.
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status
of the printer, network, and supplies.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Reports, and then click the type of report you want to view.
Configuring supply notifications from the Embedded Web
Server
You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their
end‑of‑life by setting the selectable alerts.
Managing the printer
119
Notes:
• You can select alerts for toner cartridges, imaging kit, maintenance kit, and waste toner bottle.
• All alerts can be set for nearly low, low, and very low supply conditions. Not all alerts can be set for the
end‑of‑life supply condition. E‑mail alert is available for all supply conditions.
• The percentage of estimated remaining supply that prompts the alert can be set on some supplies for
some supply conditions.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Print Settings > Supply Notifications.
3 From the drop‑down menu for each supply, select one of the following notification options:
Notification
Description
Off
The normal printer behavior for all supplies occurs.
E‑mail Only
The printer generates an e-mail when the supply condition is reached. The status of
the supply appears on the menus page and status page.
Warning
The printer shows the warning message and generates an email about the status of
the supply. The printer does not stop when the supply condition is reached.
Continuable Stop1
The printer stops processing jobs when the supply condition is reached. The user
needs to press a button to continue printing.
Non Continuable Stop1,2 The printer stops when the supply condition is reached. The supply must be replaced
to continue printing.
1
The printer generates an e-mail about the status of the supply when supply notification is enabled.
2
The printer stops when some supplies become empty to prevent damage.
4 Click Submit.
Copying printer settings to other printers
Note: This feature is available only in network printers.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click the Copy Printer Settings.
3 To change the language, select a language from the drop-down menu, and then click Click here to submit
language.
4 Click Printer Settings.
Managing the printer
120
5 Type the IP addresses of the source and target printers in their appropriate fields.
Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP.
6 Click Copy Printer Settings.
Restoring factory default settings
If you want to keep a list of the current menu settings for reference, then print a menu settings page before
restoring the factory default settings. For more information, see “Printing a menu settings page” on page 24.
If you want a more comprehensive method of restoring the printer factory default settings, then perform the
Wipe All Settings option. For more information, see “Erasing non‑volatile memory” on page 93.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory
default settings. Exceptions include the display language, custom sizes and messages, and Network/Port
menu settings. All downloads stored in the RAM are deleted.
From the printer control panel, navigate to:
> Settings >
> General Settings >
> Factory Defaults >
> Restore Now >
Clearing jams
121
Clearing jams
Avoiding jams
Load paper properly
• Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
• Do not load or remove a tray while the printer is printing.
• Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
• Do not slide paper into the tray. Load paper as shown in the illustration.
Clearing jams
122
• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
• Push the tray firmly into the printer after loading paper.
Use recommended paper
• Use only recommended paper or specialty media.
• Do not load paper that is wrinkled, creased, damp, bent, or curled.
• Flex, fan, and align the paper edges before loading.
•
•
•
•
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same tray.
Make sure that the paper size and type are set correctly on the computer or printer control panel.
Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
• When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed
page has been cleared. Check your printed output for blank pages.
• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
1
2
3
5
4
Jam location
1
Standard bin
2
Fuser
3
Front door
4
Duplex unit
5
Trays
7
6
Clearing jams
123
Jam location
6
Manual feeder
7
Multipurpose feeder
Paper jam in the standard bin
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Paper jam in the front door
Paper jam in the fuser
1 Open the front door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams
• Below the fuser
• In the fuser access door
3 Close the front door.
124
Clearing jams
Paper jam in the duplex unit
1 Open the front door.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Close the front door.
Paper jam in trays
1 Pull out the tray.
125
Clearing jams
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the tray.
Paper jam in the manual feeder
1 Remove the tray.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the tray.
126
Clearing jams
Paper jam in the multipurpose feeder
1 Remove paper from the multipurpose feeder.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Flex, fan, and align the paper edges before loading.
4 Reload paper.
127
Troubleshooting
128
Troubleshooting
Understanding the printer messages
Adjusting color
Wait for the process to complete.
Bin full. Remove paper.
Remove the paper stack from the standard bin.
Cannot collate large document [37]
Try one or more of the following:
• From the printer control panel, press
to print the portion of the job already stored and begin collating
the rest of the print job.
• Cancel the current print job.
Change [paper source] to [custom string]
Try one or more of the following:
• Load the correct size and type of paper in the tray, and then press
on the printer control panel.
Note: Make sure the paper size and type are specified in the Paper menu on the printer control
panel.
• Cancel the print job.
Change [paper source] to [custom type name]
Try one or more of the following:
• Load the correct size and type of paper in the tray, and then press
on the printer control panel.
Note: Make sure the paper size and type are specified in the Paper menu on the printer control
panel.
• Cancel the print job.
Troubleshooting
129
Change [paper source] to [paper type] [paper size]
Try one or more of the following:
• Load the correct size and type of paper in the tray, and then press
on the printer control panel.
Note: Make sure the paper size and type are specified in the Paper menu on the printer control
panel.
• Cancel the print job.
Close door
Make sure the right side cover is installed, and then close the front and top doors to clear the message.
[Color] cartridge low [88.xy]
You may need to order a toner cartridge. If necessary, press
message and continue printing.
on the printer control panel to clear the
[Color] cartridge nearly low [88.xy]
If necessary, press
on the printer control panel to clear the message and continue printing.
[Color] cartridge very low, [x] estimated pages remain [88.xy]
You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies”
section of the User’s Guide.
If necessary, press
on the printer control panel to clear the message and continue printing.
Complex page may misprint [39]
Try one or more of the following:
• From the printer control panel, press
to clear the message and continue printing.
• Reduce the number and size of fonts, the number and complexity of images, and the number of pages
in the print job.
• Cancel the print job.
• Install additional printer memory.
Error reading USB drive. Remove USB.
An unsupported USB device is inserted. Remove the USB device, and then insert a supported one.
Incompatible tray [x] [59]
Remove, and then reinstall the indicated tray to clear the message.
Troubleshooting
130
Insert tray [x]
Insert the indicated tray into the printer.
Load [paper source] with [custom string]
Try one or more of the following:
• Load the indicated tray or feeder with the correct size and type of paper.
• From the printer control panel, press
to clear the message and continue printing.
Note: If the printer finds a tray or feeder that has the correct paper type and size, then it feeds from
that tray or feeder. If the printer cannot find a tray or feeder that has the correct size and type of
paper, then it prints from the default paper source.
• Cancel the current job.
Load [paper source] with [custom type name]
Try one or more of the following:
• Load the tray or feeder with the correct size and type of paper.
• From the printer control panel, press
to clear the message and continue printing.
Note: If the printer finds a tray or feeder that has the correct size and type of paper, then it feeds
from that tray or feeder. If the printer cannot find a tray or feeder that has the correct size and type
of paper, then it prints from the default paper source.
• Cancel the current job.
Load [paper source] with [paper size]
Try one or more of the following:
• Load the tray or feeder with the correct size of paper.
• From the printer control panel, press
to clear the message and continue printing.
Note: If the printer finds a tray or feeder that has the correct paper size, then it feeds from that tray
or feeder. If the printer cannot find a tray or feeder that has the correct size of paper, then it prints
from the default paper source.
• Cancel the current job.
Load [paper source] with [paper type] [paper size]
Try one or more of the following:
• Load the tray or feeder with the correct size and type of paper.
• From the printer control panel, press
to clear the message and continue printing.
Note: If the printer finds a tray or feeder that has the correct size and type of paper, then it feeds
from that tray or feeder. If the printer cannot find a tray or feeder that has the correct size and type
of paper, then it prints from the default paper source.
Troubleshooting
131
• Cancel the current job.
Load Manual Feeder with [custom string]
Try one or more of the following:
• Load the feeder with the correct size and type of paper.
• From the printer control panel, press
to clear the message and continue printing.
Note: If no paper is loaded in the feeder, then the printer manually overrides the request, and then
prints from an automatically selected tray.
• Cancel the current job.
Load Manual Feeder with [custom type name]
Try one or more of the following:
• Load the feeder with the correct size and type of paper.
• From the printer control panel, press
to clear the message and continue printing.
Note: If no paper is loaded in the feeder, then the printer manually overrides the request, and then
prints from an automatically selected tray.
• Cancel the current job.
Load Manual Feeder with [paper size]
Try one or more of the following:
• Load the feeder with the correct size of paper.
• From the printer control panel, press
to clear the message and continue printing.
Note: If no paper is loaded in the feeder, then the printer manually overrides the request, and then
prints from an automatically selected tray.
• Cancel the current job.
Load Manual Feeder with [paper type] [paper size]
Try one or more of the following:
• Load the feeder with the correct size and type of paper.
• From the printer control panel, press
to clear the message and continue printing.
Note: If no paper is loaded in the feeder, then the printer manually overrides the request, and then
prints from an automatically selected tray.
• Cancel the current job.
Maintenance kit low [80.xy]
You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at
http://support.lexmark.com or contact customer support, and then report the message.
Troubleshooting
If necessary, press
132
on the printer control panel to clear the message and continue printing.
Maintenance kit nearly low [80.xy]
For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer
support, and then report the message.
If necessary, press
on the printer control panel to clear the message and continue printing.
Maintenance kit very low [80.xy]
You may need to replace the maintenance kit very soon. For more information, go to
http://support.lexmark.com or contact customer support.
If necessary, press
on the printer control panel to clear the message and continue printing.
Memory full [38]
Try one or more of the following:
• From the printer control panel, press
• Decrease the resolution setting.
• Install additional printer memory.
to clear the message.
Memory low, no Resource Save [35]
Try one or more of the following:
• From the printer control panel, press
to disable Resource Save, clear the message, and continue
printing.
• Install additional printer memory.
Network error, port [x] [54]
Try one or more of the following:
•
•
•
•
From the printer control panel, press
to clear the message and continue printing.
Unplug the router, wait for 30 seconds, and then plug it back again.
Turn off the printer, wait for about 10 seconds, and then turn the printer back on.
Update the network firmware in the printer or the print server. For more information, visit the Lexmark
Web site at http://support.lexmark.com.
Troubleshooting
133
Network error, standard port [54]
Try one or more of the following:
•
•
•
•
From the printer control panel, press
to clear the message and continue printing.
Unplug the router, wait for 30 seconds, and then plug it back again.
Turn off the printer, wait for about 10 seconds, and then turn the printer back on.
Update the network firmware in the printer or the print server. For more information, visit the Lexmark
Web site at http://support.lexmark.com.
Non-Lexmark [supply type], see User's Guide [33.xy]
Note: The supply type can be a toner cartridge or the imaging kit.
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of thirdparty supplies or parts may affect the performance, reliability, or life of the printer and its imaging
components. For more information, see “Using genuine Lexmark parts and supplies” on page 96.
All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or its associated components.
Warning—Potential Damage: Use of third-party supplies or parts can affect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks, and to proceed with the use of non-genuine supplies or parts in your
and
printer, press
continue printing.
on the control panel simultaneously for 15 seconds to clear the message and
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part.
Note: For the list of supported supplies, see the “Ordering supplies” section or go to
www.lexmark.com.
Paper too short [34]
Try one or more of the following:
• Load the correct size of paper in the tray.
•
•
•
•
•
From the printer control panel, press
to clear the message and print using a different tray.
Check the tray length and width guides and make sure the paper is loaded properly in the tray.
Make sure the correct paper size and type are specified in Print Properties or in the Print dialog.
Make sure the paper size and type settings are specified in the Paper menu on the printer control panel.
Make sure the paper size is correctly set. For example, if the Multipurpose Feeder Size is set to
Universal, then make sure the paper is large enough for the data being printed.
• Cancel the print job.
Troubleshooting
134
Printer had to restart. Last job may be incomplete.
From the printer control panel, press
to clear the message and continue printing.
For more information, go to http://support.lexmark.com or contact customer support.
Rear USB port disabled [56]
Try one or more of the following:
• From the printer control panel, press
to clear the message and continue printing.
Note: The printer discards any data received through the USB port.
• From the printer control panel, set USB Buffer to Auto.
Reinstall missing or unresponsive [color] cartridge [31.xy]
Try one or more of the following:
• Install the missing toner cartridge. For more information, see the “Replacing supplies” section of the
User’s Guide.
• Remove the unresponsive cartridge, and then reinstall it.
Note: If the message appears after reinstalling the supply, then the cartridge may be defective.
Replace the cartridge.
Reinstall missing or unresponsive black and color imaging kit and all
cartridges [31.xy]
Try one or more of the following:
• Check if the imaging kit is missing. If missing, then install the imaging kit.
For information on installing the imaging kit, see the “Replacing supplies” section.
• If the imaging kit is installed, then remove and reinstall the unresponsive imaging kit.
Note: If the message appears after reinstalling the supply, then replace the imaging kit. The imaging
kit may be defective or a non‑genuine Lexmark supply. For more information, see “Using genuine
Lexmark parts and supplies” on page 96.
Reload printed pages in Tray [x]
Try any of the following:
• From the printer control panel, press
to clear the message and continue printing the second side
of the sheet.
• From the printer control panel, press
to cancel the print job.
Troubleshooting
135
Remove packaging material, check all
1 Remove any remaining packing material from the specified location.
2 From the printer control panel, press
to clear the message and continue printing.
Remove paper from standard output bin
Remove the paper stack from the standard bin.
Replace maintenance kit [80.xy]
The printer is scheduled for maintenance. For more information, go to http://support.lexmark.com or
contact your service representative, and then report the message.
Replace missing [color] cartridge [31.xy]
Install the indicated toner cartridge to clear the message. For more information, see the “Replacing supplies”
section of the User’s Guide.
Replace missing [type] imaging kit [31.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Install the indicated imaging kit to clear the message. For more information, see the “Replacing supplies”
section of the User’s Guide.
Replace missing waste toner bottle [31.xyz]
Install the missing waste toner bottle to clear the message. For more information, see the instruction sheet
that came with the supply.
Replace [type] imaging kit, 0 estimated pages remain [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Replace the indicated imaging kit to clear the message and continue printing. For more information, see
the instruction sheet that came with the supply.
Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the
User’s Guide or visit www.lexmark.com.
Replace unsupported [color] cartridge [32.xy]
Remove the toner cartridge, and then install a supported one to clear the message.
Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s
Guide or visit www.lexmark.com.
Troubleshooting
136
Replace unsupported [type] imaging kit [32.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Remove the indicated imaging kit, and then install a supported one to clear the message.
Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the
User’s Guide or visit www.lexmark.com.
Replace waste toner bottle [82.xy]
Replace the waste toner bottle to clear the message.
Supply needed to complete job
A supply needed to complete the job is missing. Cancel the current job.
Too many trays. Remove some. [58]
1 Turn off the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the extra trays.
4 Connect the power cord to the electrical outlet.
5 Turn the printer back on.
[Type] imaging kit low [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
You may need to replace the imaging kit. If necessary, press
message and continue printing.
on the printer control panel to clear the
[Type] imaging kit nearly low [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
If necessary, press
on the printer control panel to clear the message and continue printing.
[Type] imaging kit very low, [x] estimated pages remain [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
You may need to replace the imaging kit very soon. For more information, see the “Replacing supplies”
section of the User’s Guide.
If necessary, press
on the printer control panel to clear the message and continue printing.
Troubleshooting
137
Waste toner bottle nearly full [82.xy]
You may need to order a waste toner bottle. If necessary, press
message and continue printing.
on the printer control panel to clear the
Solving printer problems
Basic printer problems
The printer is not responding
Action
Yes
No
Step 1
Go to step 2.
Turn on the printer.
Press the Sleep
button to wake the
printer from Sleep
mode or Hibernate
mode.
Go to step 3.
Go to step 4.
Plug one end of the
power cord into the
printer and the other
to a properly
grounded electrical
outlet.
Make sure the printer is turned on.
Is the printer turned on?
Step 2
Check if the printer is in Sleep mode or Hibernate mode.
Is the printer in Sleep mode or Hibernate mode?
Step 3
Check if one end of the power cord is plugged into the printer and
the other to a properly grounded electrical outlet.
Is the power cord plugged into the printer and a properly grounded
electrical outlet?
Go to step 5.
Unplug the other
electrical
equipment,
Check other electrical equipment plugged into the electrical outlet.
and then turn on the
printer. If the printer
Does other electrical equipment work?
does not work, then
reconnect the other
electrical equipment.
Step 4
Step 5
Check if the cables connecting the printer and the computer are
inserted in the correct ports.
Are the cables inserted in the correct ports?
Go to step 6.
Make sure to match
the following:
• The USB symbol
on the cable with
the USB symbol
on the printer
• The appropriate
Ethernet cable
with the Ethernet
port
Troubleshooting
138
Action
Yes
Step 6
Turn on the switch or Go to step 7.
reset the breaker.
Make sure the electrical outlet is not turned off by a switch or
breaker.
No
Is the electrical outlet turned off by a switch or breaker?
Step 7
Check if the printer is plugged into any surge protectors,
uninterruptible power supplies, or extension cords.
Is the printer plugged into any surge protectors, uninterruptible
power supplies, or extension cords?
Step 8
Connect the printer
power cord directly
to a properly
grounded electrical
outlet.
Go to step 8.
Go to step 9.
Connect the printer
cable securely to the
printer and the
computer, print
server, option, or
other network
device.
Go to step 10.
Turn off the printer,
remove all packing
materials, then
reinstall the
hardware options,
and then turn on the
printer.
Go to step 11.
Use correct printer
driver settings.
Go to step 12.
Install the correct
printer driver.
Check if one end of the printer cable is plugged into a port on the
printer and the other to the computer, print server, option, or other
network device.
Is the printer cable securely attached to the printer and the
computer, print server, option, or other network device?
Step 9
Make sure to install all hardware options properly and remove any
packing material.
Are all hardware options properly installed and all packing material
removed?
Step 10
Check if you have selected the correct port settings in the printer
driver.
Are the port settings correct?
Step 11
Check the installed printer driver.
Is the correct printer driver installed?
The problem is
Turn off the printer, then wait for about 10 seconds, and then turn solved.
the printer back on.
Step 12
Is the printer working?
Contact customer
support.
Troubleshooting
139
Printer display is blank
Action
Yes
No
Step 1
The problem is
solved.
Go to step 2.
Press the Sleep button on the printer control panel.
Does Ready appear on the printer display?
The problem is
Turn off the printer, then wait for about 10 seconds, and then turn solved.
the printer back on.
Step 2
Turn off the printer,
and then contact
customer support.
Do Please wait and Ready appear on the printer display?
Option problems
Cannot detect memory card
Action
Yes
Make sure the memory card is installed.
The problem is
a Install the memory card. For more information, see “Installing a solved.
memory card” on page 12.
Note: Check if the memory card is securely connected to the
printer controller board.
b Print a menu settings page, and then check if the card is listed
in the Installed Options list.
Is the card listed in the Installed Options list?
No
Contact customer
support.
Troubleshooting
140
Cannot detect internal option
Action
Yes
The problem is
Turn off the printer, then wait for about 10 seconds, and then turn solved.
the printer back on.
Step 1
No
Go to step 2.
Does the internal option operate correctly?
Step 2
Go to step 3.
Connect the internal
option to the
controller board.
Go to step 4.
Reinstall the internal
option.
Go to step 5.
Manually add the
internal option in the
printer driver.
The problem is
solved.
Contact customer
support.
Check if the internal option is properly installed in the controller
board.
a Turn off the printer.
b Unplug the power cord from the electrical outlet.
c Make sure the internal option is installed in the appropriate
connector in the controller board.
d Turn the printer back on.
Is the internal option properly installed in the controller board?
Step 3
Print a menu settings page, and then check to see if the internal
option is listed in the Installed Options list.
Is the internal option listed in the menu settings page?
Step 4
Check if the option is available in the printer driver.
It may be necessary to manually add the internal option in the
printer driver to make it available for print jobs. For more
information, see “Adding available options in the print driver”
on page 19.
Is the internal option available in the printer driver?
Step 5
a Check if the internal option is selected.
Note: From the application you are using, select the internal
option. For Mac OS X version 9 users, make sure the printer
is set up in Chooser.
b Resend the print job.
Does the internal option operate correctly?
Troubleshooting
141
Tray problems
Action
Yes
No
Step 1
a Open the tray and do one or more of the following:
The problem is
solved.
Go to step 2.
The problem is
Step 2
a Turn off the printer, then wait about 10 seconds, and then turn solved.
the printer back on.
b Resend the print job.
Go to step 3.
• Check for paper jams or misfeeds.
• Check if the paper size indicators on the paper guides are
aligned with the paper size indicators on the tray.
• If you are printing on custom‑size paper, then make sure
that the paper guides rest against the edges of the paper.
• Make sure the paper is below the maximum paper fill
indicator.
• Make sure paper lies flat in the tray.
b Check if the tray closes properly.
Is the tray working?
Is the tray working?
Step 3
Go to step 4.
Reinstall the tray. For
more information,
see the setup
documentation that
came with the tray.
Go to step 5.
Manually add the
tray in the printer
driver.
The problem is
solved.
Contact customer
support.
Check if the tray is installed.
Print a menu settings page, and then check if the tray is listed
in the Installed Options list.
Is the tray listed in the menu settings page?
Step 4
Check if the tray is available in the printer driver.
Note: If necessary, manually add the tray in the printer driver to
make it available for print jobs. For more information, see
“Adding available options in the print driver” on page 19.
Is the tray available in the printer driver?
Step 5
Check if the option is selected.
a From the application you are using, select the option. For Mac
OS X version 9 users, make sure the printer is set up in Chooser.
b Resend the print job.
Is the tray working?
Troubleshooting
142
Paper feed problems
Jammed pages are not reprinted
Action
Yes
No
The problem is
solved.
Contact customer
support.
Action
Yes
No
Step 1
a Pull out the tray, and then do one or more of the following:
Go to step 2.
The problem is
solved.
Go to step 3.
The problem is
solved.
a Turn on jam recovery.
1 From the printer control panel, navigate to:
> Settings >
> General Settings >
> Print
Recovery >
> Jam Recovery >
2 Press the arrow buttons until On or Auto appears, and then
press
.
b Resend the pages that did not print.
Were the jammed pages reprinted?
Paper frequently jams
• Make sure paper lies flat in the tray.
• Check if the paper size indicators on the paper guides are
aligned with the paper size indicators on the tray.
• Check if the paper guides are aligned against the edges of
the paper.
• Make sure the paper is below the maximum paper fill
indicator.
• Check if you are printing on a recommended paper size and
type.
b Insert the tray properly.
If jam recovery is enabled, then the print jobs will reprint
automatically.
Do paper jams still occur frequently?
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Do paper jams still occur frequently?
Troubleshooting
143
Action
Yes
No
Step 3
a Review the tips on avoiding jams. For more information, see
“Avoiding jams” on page 121.
b Follow the recommendations, and then resend the print job.
Contact customer
support.
The problem is
solved.
Action
Yes
No
Open front door and remove all trays.
a Clear any jammed pages.
Contact customer
support.
The problem is
solved.
Action
Yes
No
Step 1
Deactivate Hex
Trace mode.
Go to step 2.
Contact customer
support.
The problem is
solved.
Do paper jams still occur frequently?
Paper jam message remains after jam is cleared
Note: Make sure all paper fragments are removed.
b Press
to clear the message and continue printing.
Does the paper jam message remain?
Solving print problems
Printing problems
Incorrect characters print
Make sure the printer is not in Hex Trace mode.
Note: If Ready Hex appears on the printer display, then turn off
the printer, and then turn it back on to deactivate Hex Trace
mode.
Is the printer in Hex Trace mode?
Step 2
a From the printer control panel, select Standard Network or
Network [x], and then set SmartSwitch to On.
b Resend the print job.
Do incorrect characters print?
Troubleshooting
144
Job prints from the wrong tray or on the wrong paper
Action
Yes
Step 1
The problem is
a Check if you are printing on paper that is supported by the tray. solved.
No
Go to step 2.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
Step 2
The problem is
a From the Paper menu on the printer control panel, set the paper solved.
size and type to match the paper loaded in the tray.
b Resend the print job.
Go to step 3.
Did the job print from the correct tray or on the correct paper?
The problem is
Step 3
solved.
a Depending on your operating system, open Printing
Preferences or the Print dialog, and then specify the paper type.
b Resend the print job.
Go to step 4.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Contact customer
support.
Action
Yes
No
Step 1
a From the Finishing menu on the printer control panel, set
Collate to (1,2,3) (1,2,3).
b Resend the print job.
The problem is
solved.
Go to step 2.
The problem is
solved.
Go to step 3.
Step 4
a Check if the trays are not linked.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
Large jobs do not collate
Did the job print and collate correctly?
Step 2
a From the printer software, set Collate to (1,2,3) (1,2,3).
Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides
the setting in the Finishing menu.
b Resend the print job.
Did the job print and collate correctly?
Troubleshooting
Action
145
Yes
The problem is
Reduce the complexity of the print job by eliminating the number solved.
and size of fonts, the number and complexity of images, and the
number of pages in the job.
Step 3
No
Contact customer
support.
Did the job print and collate correctly?
Printing slows down
Notes:
• When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.
• The printer speed may be reduced if printing for long periods of time, or printing at elevated
temperatures.
Action
Yes
Place letter‑ or A4‑size paper in the tray, and then resend the print The problem is
job.
solved.
Does the print speed increase?
No
Contact customer
support.
Print jobs do not print
Action
Yes
Step 1
The problem is
a From the document you are trying to print, open the Print dialog solved.
and check if you have selected the correct printer.
No
Go to step 2.
Note: If the printer is not the default printer, then you must
select the printer for each document that you want to print.
b Resend the print job.
Do the jobs print?
Step 2
The problem is
a Check if the printer is plugged in and turned on, and if Ready solved.
appears on the printer display.
b Resend the print job.
Go to step 3.
Do the jobs print?
Step 3
The problem is
If an error message appears on the printer display, then clear the solved.
message.
Note: The printer continues to print after clearing the message.
Do the jobs print?
Go to step 4.
Troubleshooting
Action
146
Yes
Step 4
The problem is
a Check if the ports (USB, serial, or Ethernet) are working and if solved.
the cables are securely connected to the computer and the
printer.
No
Go to step 5.
Note: For more information, see the setup documentation
that came with the printer.
b Resend the print job.
Do the jobs print?
The problem is
solved.
Go to step 6.
The problem is
solved.
Contact customer
support.
Action
Yes
No
Step 1
The problem is
solved.
Go to step 2.
The problem is
Reduce the number and size of fonts, the number and complexity solved.
of images, and the number of pages in the print job, and then
resend the job
Go to step 3.
Step 5
a Turn off the printer, then wait for about 10 seconds, and then
turn the printer back on.
b Resend the print job.
Do the jobs print?
Step 6
a Remove, and then reinstall the printer software. For more
information, see “Installing the printer software” on page 19.
Note: The printer software is available at
http://support.lexmark.com.
b Resend the print job.
Do the jobs print?
Print job takes longer than expected
Change the environmental settings of the printer.
a From the printer control panel, navigate to:
Settings > General Settings
b Select Eco‑Mode or Quiet Mode, and then select Off.
Note: Disabling Eco-Mode or Quiet Mode may increase the
consumption of energy or supplies, or both.
Did the job print?
Step 2
Did the job print?
Troubleshooting
147
Action
Yes
No
Step 3
a Remove held jobs stored in the printer memory.
The problem is
solved.
Go to step 4.
The problem is
solved.
Go to step 5.
The problem is
solved.
Contact customer
support.
b Resend the print job.
Did the job print?
Step 4
a Disable the Page Protect feature.
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect
> Off
b Resend the print job.
Did the job print?
Step 5
Install additional printer memory, and then resend the print job.
Did the job print?
Tray linking does not work
Notes:
• The trays can detect paper length.
• The multipurpose feeder does not automatically detect the paper size. You must set the size from the
Paper Size/Type menu.
Action
Yes
No
Step 1
a Open the trays, and then check if they contain paper of the
same size and type.
The problem is
solved.
Go to step 2.
• Check if the paper guides are in the correct positions for
the size of the paper loaded in each tray.
• Check if the paper size indicators on the paper guides are
aligned with the paper size indicators on the tray.
b Resend the print job.
Do the trays link correctly?
Troubleshooting
148
Action
Yes
No
Step 2
a From the printer control panel, set the paper size and type in
the Paper menu to match the paper loaded in the trays to be
linked.
The problem is
solved.
Contact customer
support.
Action
Yes
No
Step 1
Adjust the print timeout settings.
a From the printer control panel, navigate to:
The problem is
solved.
Go to step 2.
The problem is
solved.
Contact customer
support.
Note: The paper size and type must match for trays to be
linked.
b Resend the print job.
Do the trays link correctly?
Unexpected page breaks occur
Settings > General Settings > Timeouts > Print Timeout
b Select a higher setting and then, depending on your printer
model, select
or Submit.
c Resend the print job.
Did the file print correctly?
Step 2
a Check the original file for manual page breaks.
b Resend the print job.
Did the file print correctly?
Print quality problems
Characters have jagged or uneven edges
Troubleshooting
149
Action
Yes
No
Step 1
a Print a font sample list to check if the fonts you are using are
supported by the printer.
1 From the printer control panel, navigate to:
Menus > Reports > Print Fonts
2 Select PCL Fonts or PostScript Fonts.
Go to step 2.
Select a font that is
supported by the
printer.
b Resend the print job.
Are you using fonts that are supported by the printer?
Step 2
The problem is
Check if the fonts installed on the computer are supported by the solved.
printer.
Contact customer
support.
Are the fonts installed on the computer supported by the printer?
Clipped pages or images
Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Action
Yes
No
Step 1
a Move the width and length guides in the tray to the correct
positions for the paper loaded.
b Resend the print job.
Go to step 2.
The problem is
solved.
Go to step 3.
Do one or more of
the following:
Is the page or image clipped?
Step 2
From the printer control panel, set the paper size and type in the
Paper menu to match the paper loaded in the tray.
Does the paper size match the paper loaded in the tray?
• From the printer
control panel,
change the
paper size to
match the paper
loaded in the tray.
• From the printer
control panel,
change the
paper type to
match the paper
loaded in the tray.
Troubleshooting
150
Action
Yes
No
Step 3
a Depending on your operating system, specify the paper size
from Printing Preferences or from the Print dialog.
b Resend the print job.
Go to step 4.
The problem is
solved.
Contact customer
support.
The problem is
solved.
Action
Yes
No
Step 1
The problem is
solved.
Go to step 2.
Is the page or image clipped?
Step 4
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b Resend the print job.
Is the page or image clipped?
Gray background on prints
Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Reduce the toner darkness.
a From the Quality menu on the printer control panel, reduce the
toner density.
Note: 4 is the factory default setting.
b Resend the print job.
Did the gray background disappear?
Troubleshooting
151
Action
Yes
No
Step 2
a Remove, and then reinstall the imaging kit.
The problem is
solved.
Contact customer
support.
Yes
No
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b Resend the print job.
Did the gray background disappear?
Horizontal voids appear on prints
Leading edge
Trailing edge
Action
Step 1
Go to step 2.
a Make sure your software program is using a correct fill pattern.
The problem is
solved.
b Resend the print job.
Do horizontal voids appear on prints?
Step 2
Go to step 3.
a Load the specified tray or feeder with a recommended type of
paper.
b Resend the print job.
The problem is
solved.
Do horizontal voids appear on prints?
Step 3
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 4.
The problem is
solved.
Troubleshooting
152
Action
Yes
No
Step 4
Contact customer
support.
The problem is
solved.
Action
Yes
No
Step 1
a Move the width and length guides in the tray to the correct
positions for the paper size loaded.
b Resend the print job.
The problem is
solved.
Go to step 2.
Go to step 3.
Do one or more of
the following:
Replace the imaging kit, and then resend the print job.
Do horizontal voids appear on prints?
Incorrect margins on prints
ABCD
ABCD
ABCD
Are the margins correct?
Step 2
From the printer control panel, set the paper size in the Paper menu
to match the paper loaded in the tray.
• Specify the paper
size from the tray
settings to match
the paper loaded
in the tray.
Does the paper size match the paper loaded in the tray?
• Change the
paper loaded in
the tray to match
the paper size
specified in the
tray settings.
Step 3
a Depending on your operating system, specify the paper size
from Printing Preferences or from the Print dialog.
b Resend the print job.
Are the margins correct?
The problem is
solved.
Contact customer
support.
Troubleshooting
153
Paper curl
Action
Yes
No
Step 1
Go to step 2.
Adjust the width and
length guides.
Go to step 3.
Specify the paper
type and weight from
the tray settings to
match the paper
loaded in the tray.
Move the width and length guides in the tray to the correct
positions for the size of the paper loaded.
Are the width and length guides positioned correctly?
Step 2
From the printer control panel, set the paper type and weight in
the Paper menu to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the
paper in the tray?
Step 3
Go to step 4.
a Depending on your operating system, specify the paper type
and weight from Printing Preferences or from the Print dialog.
b Resend the print job.
The problem is
solved.
Is the paper still curled?
Step 4
a Remove the paper from the tray, and then turn it over.
Go to step 5.
The problem is
solved.
Contact customer
support.
The problem is
solved.
b Resend the print job.
Is the paper still curled?
Step 5
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Is the paper still curled?
Print irregularities
Leading edge
)
)
ABCDE
ABCDE
ABCDE
Trailing edge
Troubleshooting
154
Action
Yes
No
Step 1
a Move the width and length guides in the tray to the correct
positions for the size of the paper loaded in the tray.
b Resend the print job.
Go to step 2.
The problem is
solved.
Go to step 3.
Do one or more of
the following:
Do print irregularities still appear?
Step 2
From the printer control panel, set the paper size and type in the
Paper menu to match the paper loaded in the tray.
• Specify the paper
size from the tray
settings to match
the paper loaded
in the tray.
Is the tray set to the size and type of the paper loaded in the tray?
• Change the
paper loaded in
the tray to match
the paper size
specified in the
tray settings.
Step 3
Go to step 4.
a Depending on your operating system, specify the paper type
and weight from Printing Preferences or from the Print dialog.
b Resend the print job.
The problem is
solved.
Do print irregularities still appear?
Go to step 5.
Step 4
From the printer
control
panel,
set
the
Check if the paper loaded in the tray has texture or rough finishes.
paper texture in the
Paper menu to match
Are you printing on textured or rough paper?
the paper loaded in
the tray.
Step 5
a Load paper from a fresh package.
Go to step 6.
The problem is
solved.
Contact customer
support.
The problem is
solved.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Do print irregularities still appear?
Step 6
Replace the imaging kit, and then resend the print job.
Do print irregularities still appear?
Troubleshooting
155
Print is too dark
Action
Yes
No
Step 1
a From the Quality menu on the printer control panel, select
Color Adjust.
b Resend the print job.
Go to step 2.
The problem is
solved.
Go to step 3.
Step 2
a From the Quality menu on the printer control panel, reduce the
toner darkness.
The problem is
solved.
Is the print still too dark?
Note: 4 is the factory default setting.
b Resend the print job.
Is the print still too dark?
Step 3
Go to step 4.
a From the printer control panel, set the paper type, texture, and
weight in the Paper menu to match the paper loaded in the tray.
b Resend the print job.
Change the paper
loaded in the tray to
match the paper
type, texture, and
weight specified in
the tray settings.
Is the tray set to the type, texture, and weight of the paper loaded?
Step 4
Go to step 5.
a Depending on your operating system, specify the paper type,
texture and weight from Printing Preferences or from the Print
dialog.
b Resend the print job.
The problem is
solved.
Is the print still too dark?
Go to step 6.
From the printer
control
panel,
set
the
Check if the paper loaded in the tray has texture or rough finishes.
paper texture in the
Paper menu to match
Are you printing on textured or rough paper?
the paper loaded on
the tray.
Step 5
Troubleshooting
156
Action
Yes
No
Step 6
a Load paper from a fresh package.
Go to step 7.
The problem is
solved.
Contact customer
support.
The problem is
solved.
Action
Yes
No
Step 1
a From the Quality menu on the printer control panel, select
Color Adjust.
b Resend the print job.
Go to step 2.
The problem is
solved.
Go to step 3.
The problem is
solved.
Go to step 4.
Specify the paper
type, texture, and
weight from the tray
settings to match the
paper loaded in the
tray.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Is the print still too dark?
Step 7
Replace the imaging kit, and then resend the print job.
Is the print still too dark?
Print is too light
Is the print still too light?
Step 2
a From the Quality menu on the printer control panel, increase
the toner darkness.
Note: 4 is the factory default setting.
b Resend the print job.
Is the print still too light?
Step 3
From the printer control panel, set the paper type, texture, and
weight in the Paper menu to match the paper loaded in the tray.
Is the tray set to the type, texture, and weight of the paper loaded?
Troubleshooting
Action
157
Yes
Step 4
Go to step 5.
a Depending on your operating system, specify the paper type,
texture, and weight from Printing Preferences or from the Print
dialog.
b Resend the print job.
No
The problem is
solved.
Is the print still too light?
Step 5
Make sure that the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
Step 6
a Load paper from a fresh package.
Go to step 5.
From the printer
control panel, set the
paper texture in the
Paper menu to match
the paper loaded in
the tray
Go to step 7.
The problem is
solved.
Contact customer
support.
The problem is
solved.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Is the print still too light?
Step 7
Replace the imaging kit, and then resend the print job.
Is the print still too light?
Printer is printing blank pages
Troubleshooting
158
Action
Yes
No
Step 1
a Check if there is packing material left on the imaging kit.
1 Remove the imaging kit.
Go to step 2.
The problem is
solved.
Contact customer
support.
The problem is
solved.
Action
Yes
No
Step 1
a Remove, and then reinstall the imaging kit.
Go to step 2.
The problem is
solved.
Contact customer
support.
The problem is
solved.
2 Check if the packing material is properly removed from the
imaging kit.
Warning—Potential Damage: Do not expose the imaging
kit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside
of the imaging kit. This could damage the imaging kit.
3 Reinstall the imaging kit.
b Resend the print job.
Is the printer still printing blank pages?
Step 2
Replace the imaging kit, and then resend the print job.
Is the printer still printing blank pages?
Printer is printing solid black pages
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b Resend the print job.
Is the printer printing solid black pages?
Step 2
Replace the imaging kit, and then resend the print job.
Is the printer printing solid black pages?
Troubleshooting
159
Repeating defects appear on prints
)
)
)
Action
Yes
a Check if the distance between the defects is equal to one of
the following:
•
•
•
•
•
25.1 mm (0.98 in.)
29.8 mm (1.17 in.)
43.9 mm (1.72 in.)
45.5 mm (1.79 in.)
94.2 mm (3.70 in.)
b If the distance between the defects equals 25.1 mm (0.98 in.),
29.8 mm (1.17 in.), or 94.2 mm (3.70 in.), then replace the
photoconductor unit.
c If the distance between the defects equals 43.9 mm (1.72 in.) or
45.5 mm (1.79 in.), then replace the developer unit.
Do the repeating defects still appear?
Shadow images appear on prints
Leading edge
A
AB
BC
CD
D
A
AB
BC
CD
D
Trailing edge
No
1 Check if the
distance
between the
defects is equal
to one of the
following:
• 37.7 mm
(1.48 in.)
• 78.5 mm
(3.09 in.)
• 95 mm
(3.74 in.)
2 Take note of the
distance, and
then contact
customer
support or your
service
representative.
The problem is
solved.
Troubleshooting
160
Action
Yes
No
Step 1
Check if the paper loaded in the tray has the correct paper type
and weight.
Go to step 2.
Load paper with the
correct paper type
and weight in the
tray.
Go to step 3.
Change the paper
type and weight to
match the paper
loaded in the tray.
Is paper with the correct paper type and weight loaded in the tray?
Step 2
From the printer control panel, set the paper type and weight in
the Paper menu to match the paper loaded in the tray.
Do the printer settings match the type and weight of the paper
loaded?
Step 3
Go to step 4.
a Depending on your operating system, specify the paper type
and weight from Printing Preferences or from the Print dialog.
b Resend the print job.
The problem is
solved.
Do shadow images still appear on prints?
Step 4
Contact customer
support.
The problem is
solved.
Action
Yes
No
Step 1
a Move the width and length guides in the tray to the correct
positions for the size of the paper loaded.
b Resend the print job.
Go to step 2.
The problem is
solved.
Replace the imaging kit, and then resend the print job.
Do shadow images still appear on prints?
Skewed print
)E
) D
ABC
E
ABCD E
ABCD
Is the print still skewed?
Troubleshooting
161
Action
Yes
No
Step 2
a Check if you are printing on a paper that is supported by the
tray.
b Resend the print job.
Contact customer
support.
The problem is
solved.
Yes
No
Is the print still skewed?
Streaked horizontal lines appear on prints
ABCDE
ABCDE
ABCDE
Action
Step 1
Go to step 2.
a Depending on your operating system, specify the tray or feeder
from Printing Preferences or the Print dialog.
b Resend the print job.
The problem is
solved.
Do streaked horizontal lines appear on prints?
Step 2
Go to step 3.
From the printer control panel, set the paper type and weight in
the Paper menu to match the paper loaded in the tray.
Do one or more of
the following:
• Specify the paper
type and weight
from the tray
settings to match
the paper loaded
in the tray.
Do the paper type and weight match the paper in the tray?
• Change the
paper loaded in
the tray to match
the paper type
and weight
specified in the
tray settings.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Do streaked horizontal lines appear on prints?
Go to step 4.
The problem is
solved.
Troubleshooting
162
Action
Yes
No
Step 4
a Remove, and then reinstall the imaging kit.
Go to step 5.
The problem is
solved.
Contact customer
support.
The problem is
solved.
Yes
No
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b Resend the print job.
Do streaked horizontal lines appear on prints?
Step 5
Replace the imaging kit, and then resend the print job.
Do streaked horizontal lines appear on prints?
Streaked vertical lines appear on prints
Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Action
Step 1
Go to step 2.
a Depending on your operating system, specify the paper type,
texture, and weight from Printing Preferences or from the Print
dialog.
b Resend the print job.
The problem is
solved.
Do streaked vertical lines appear on prints?
Step 2
From the printer control panel, set the paper texture, type, and
weight in the Paper menu to match the paper loaded in the tray.
Do the paper texture, type, and weight match the paper in the tray?
Go to step 3.
Do one or more of
the following:
• Specify the paper
texture, type, and
weight from the
tray settings to
match the paper
loaded in the tray.
• Change the
paper loaded in
the tray to match
the paper size
specified in the
tray settings.
Troubleshooting
163
Action
Yes
No
Step 3
a Load paper from a fresh package.
Go to step 4.
The problem is
solved.
Go to step 5.
The problem is
solved.
Contact customer
support.
The problem is
solved.
Action
Yes
No
Step 1
a Remove, and then reinstall the imaging kit.
The problem is
solved.
Go to step 2.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Do streaked vertical lines appear on prints?
Step 4
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b Resend the print job.
Do streaked vertical lines appear on prints?
Step 5
Replace the imaging kit, and then resend the print job.
Do streaked vertical lines appear on prints?
Toner fog or background shading appears on prints
ABCDE
ABCDE
ABCDE
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b Resend the print job.
Does fog or shading disappear from the prints?
Troubleshooting
164
Action
Yes
No
Step 2
The problem is
solved.
Contact customer
support.
Action
Yes
No
Step 1
Go to step 2.
Specify the paper
type, texture, and
weight from the tray
settings to match the
paper loaded in the
tray.
Contact customer
support.
The problem is
solved.
Action
Yes
No
Replace the imaging kit, and then resend the print job.
Contact customer
support.
The problem is
solved.
Replace the imaging kit, and then resend the print job.
Does fog or shading disappear from the prints?
Toner rubs off
Leading edge
ABC
DEF
Trailing edge
From the Paper menu on the printer control panel, check the paper
type, texture, and weight.
Do the paper type, texture, and weight match the paper loaded in
the tray?
Step 2
Resend the print job.
Does the toner still rub off?
Toner specks appear on prints
Do toner specks appear on prints?
Troubleshooting
165
Transparency print quality is poor
Action
Yes
No
Step 1
Go to step 2.
Set the paper type to
Transparency.
From the printer control panel, set the paper type in the Paper
menu to match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Step 2
Contact customer
a Check if you are using a recommended type of transparency. support.
The problem is
solved.
b Resend the print job.
Is the print quality still poor?
Uneven print density
Action
Yes
No
Replace the imaging kit, and then resend the print job.
Contact customer
support.
The problem is
solved.
Action
Yes
No
Step 1
a Check if your software program is using a correct fill pattern.
Go to step 2.
The problem is
solved.
Is the print density uneven?
Vertical voids appear on prints
Leading edge
Trailing edge
b Resend the print job.
Do vertical voids appear on prints?
Troubleshooting
166
Action
Yes
No
Step 2
a From the Paper Menu on the printer control panel, check the
paper type and paper weight.
b Resend the print job.
Go to step 3.
The problem is
solved.
Go to step 4.
The problem is
solved.
Go to step 5.
The problem is
solved.
Contact customer
support.
The problem is
solved.
Do vertical voids appear on prints?
Step 3
Check if you are using a recommended type of paper.
a Load paper source with a recommended type of paper.
b Resend the print job.
Do vertical voids appear on prints?
Step 4
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b Resend the print job.
Do vertical voids appear on prints?
Step 5
Replace the imaging kit, and then resend the print job.
Do vertical voids appear on prints?
Color quality problems
FAQ about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors
observed in nature. For example, red and green can be combined to create yellow. Televisions and computer
monitors create colors in this manner. RGB color is a method of describing colors by indicating the amount
of red, green, or blue needed to produce a certain color.
What is CMYK color?
Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range
of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing
presses, inkjet printers, and color laser printers create colors in this manner. CMYK color is a method of
describing colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a
particular color.
Troubleshooting
167
How is color specified in a document to be printed?
Software programs typically specify the document color using RGB or CMYK color combinations. Additionally,
they let users modify the color of each object in a document. For more information, see the help information
of your operating system.
How does the printer know what color to print?
When a user prints a document, information describing the type and color of each object is sent to the printer.
The color information is passed through color conversion tables that translate the color into the appropriate
amounts of cyan, magenta, yellow, and black toner needed to produce the color you want. The object
information determines the application of color conversion tables. For example, it is possible to apply one
type of color conversion table to text while applying a different color conversion table to photographic images.
What is manual color correction?
When manual color correction is enabled, the printer employs user‑selected color conversion tables to
process objects. However, Color Correction must be set to Manual, or no user‑defined color conversion will
be implemented. Manual color correction settings are specific to the type of object being printed (text,
graphics, or images), and how the color of the object is specified in the software program (RGB or CMYK
combinations).
Notes:
• Manual color correction is not useful if the software program does not specify colors with RGB or
CMYK combinations. It is also not effective in situations in which the software program or the
computer operating system controls the adjustment of colors.
• When Auto Color Correction is selected, the color conversion tables will generate preferred colors
used for the majority of the documents.
To manually apply a different color conversion table, do the following:
1 From the Quality menu on the printer control panel, select Color Correction, and then select Manual.
2 From the Quality menu on the printer control panel, select Manual Color, and then select the appropriate
color conversion table for the affected object type.
Object type
RGB Image
RGB Text
RGB Graphics
Color conversion tables
• Vivid—Produces brighter, more saturated colors and may be
applied to all incoming color formats.
• sRGB Display—Produces an output that approximates the
colors displayed on a computer monitor.
Note: Black toner usage is optimized for printing photographs.
• Display—True Black—Produces an output that approximates
the colors displayed on a computer monitor. This uses only black
toner to create all levels of neutral gray.
• sRGB Vivid—Provides an increased color saturation for the
sRGB Display color correction.
Note: Black toner usage is optimized for printing business
graphics.
• Off—No color correction is implemented.
Troubleshooting
Object type
CMYK Image
CMYK Text
CMYK Graphics
168
Color conversion tables
• US CMYK—Applies color correction to approximate the SWOP
(Specifications for Web Offset Publishing) color output.
• Euro CMYK—Applies color correction to approximate Euroscale
color output.
• Vivid CMYK—Increases the color saturation of the US CMYK
color correction setting.
• Off—No color correction is implemented.
How can I match a particular color (such as a corporate logo)?
Nine types of Color Samples sets are available from the Quality menu on the printer control panel. These are
also available from the Color Samples page of the Embedded Web Server. Selecting any sample set
generates a multiple‑page printout consisting of hundreds of colored boxes. Either a CMYK or RGB
combination is located on each box, depending on the table selected. The observed color of each box is
obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion
table.
By examining Color Samples sets, you can identify the box whose color is the closest to the color you want.
The color combination labeled on the box can then be used for modifying the color of the object in a software
program. For more information, see the help information of your operating system.
Note: Manual color correction may be necessary to utilize the selected color conversion table for the
particular object.
Selecting which Color Samples set to use for a particular color‑matching problem depends on the Color
Correction setting being used , the type of object being printed, and how the color of the object is specified
in the software program. When Color Correction is set to Off, the color is based on the print job information,
and no color conversion is implemented.
Note: The Color Samples pages are not useful if the software program does not specify colors with RGB or
CMYK combinations. Additionally, certain situations exist in which the software program or the computer
operating system adjusts the RGB or CMYK combinations specified in the program through color
management. The resulting printed color may not be an exact match of the Color Samples pages.
Prints on color transparencies appear dark when projected
Note: This problem occurs when projecting transparencies with reflective overhead projectors. To obtain the
highest projected color quality, transmissive overhead projectors are recommended.
Action
Yes
No
Step 1
Go to step 2.
Set the paper type to
Transparency.
The problem is
solved.
Go to step 3.
From the printer control panel, make sure the paper type setting
is set to Transparency.
Is the paper type setting correct?
Step 2
Reduce the toner darkness, and then resend the print job.
Does the print on the color transparency look lighter?
Troubleshooting
169
Action
Yes
No
Step 3
The problem is
solved.
Contact customer
support.
Make sure you are using a recommended type of color
transparency, and then resend the print job.
Does the print on the color transparency look lighter?
The color of the print does not match the color of the original file
Note: The color conversion tables used in Auto Color Correction mode generally approximate the colors of a
standard computer monitor. However, because of technology differences that exist between printers and
monitors, there are many colors that can also be affected by monitor variations and lighting conditions.
Action
Yes
No
Step 1
a Set Color Correction to Off.
The problem is
solved.
Go to step 2.
The problem is
solved.
Contact customer
support.
Yes
No
Note: When the printer color correction is disabled, the color
is based on the print job information, and no color conversion
is implemented.
b Resend the print job.
Does the color of the print match the color of the file on the
computer screen?
Step 2
From the Quality menu on the printer control panel, do the
following:
a Select Color Correction, and then select Manual.
b Select Manual Color, and then select the appropriate color
conversion table for the affected object type.
c Resend the print job.
Does the color of the print match the color of the file on the
computer screen?
The print appears tinted
Action
Adjust the color balance.
The problem is
solved.
a From the Color Balance menu on the printer control panel,
increase or decrease the values for cyan, magenta, yellow, and
black.
b Resend the print job.
Does the print still appear tinted?
Contact customer
support.
Troubleshooting
170
Embedded Web Server does not open
Action
Yes
No
Step 1
a Turn on the printer.
The problem is
solved.
Go to step 2.
The problem is
solved.
Go to step 3.
The problem is
solved.
Go to step 4.
b Open a Web browser, and then type the printer IP address.
c Press Enter.
Does the Embedded Web Server open?
Step 2
Make sure the printer IP address is correct.
a View the printer IP address:
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page,
and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
b Open a Web browser, and then type the IP address.
Note: Depending on the network settings, you may need to
type “https://” instead of “http://” before the printer IP
address to access the Embedded Web Server.
c Press Enter.
Does the Embedded Web Server open?
Step 3
Check if the network is working.
a Print a network setup page.
b Check the first section of the network setup page and confirm
that the status is Connected.
Note: If the status is Not Connected, then the connection
may be intermittent, or the network cable may be defective.
Contact your system support person for a solution, and then
print another network setup page.
c Open a Web browser, and then type the printer IP address.
d Press Enter.
Does the Embedded Web Server open?
Troubleshooting
Action
171
Yes
Step 4
The problem is
Check if the cable connections to the printer and print server are solved.
secure.
a Connect the cables properly. For more information, see the
setup documentation that came with the printer.
b Open a Web browser, and then type the printer IP address.
No
Go to step 5.
c Press Enter.
Does the Embedded Web Server open?
Step 5
Temporarily disable the Web proxy servers.
Proxy servers may block or restrict you from accessing certain
Web sites including the Embedded Web Server.
The problem is
solved.
Contact your system
support person.
Does the Embedded Web Server open?
Contacting customer support
Before contacting customer support, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to http://support.lexmark.com.
Notices
172
Notices
Product information
Product name:
Lexmark CS310n, CS310dn, CS317dn
Machine type:
5027
Model(s):
210, 230
Edition notice
March 2017
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and verification of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, visit http://support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
© 2017 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Notices
173
Trademarks
Lexmark, the Lexmark logo, MarkNet, and MarkVision are trademarks or registered trademarks of Lexmark
International, Inc. in the United States and/or other countries.
Google Cloud Print is a trademark of Google Inc.
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Microsoft and Windows are either registered trademarks or trademarks of the Microsoft group of companies
in the United States and other countries.
Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
The following terms are trademarks or registered trademarks of these companies:
Albertus
The Monotype Corporation plc
Antique Olive
Monsieur Marcel OLIVE
Apple-Chancery
Apple Computer, Inc.
Arial
The Monotype Corporation plc
CG Times
Based on Times New Roman under license from The Monotype Corporation plc, is a
product of Agfa Corporation
Chicago
Apple Computer, Inc.
Clarendon
Linotype-Hell AG and/or its subsidiaries
Eurostile
Nebiolo
Geneva
Apple Computer, Inc.
GillSans
The Monotype Corporation plc
Helvetica
Linotype-Hell AG and/or its subsidiaries
Hoefler
Jonathan Hoefler Type Foundry
ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman
International Typeface Corporation
ITC Mona Lisa
International Typeface Corporation
ITC Zapf Chancery
International Typeface Corporation
Joanna
The Monotype Corporation plc
Marigold
Arthur Baker
Monaco
Apple Computer, Inc.
New York
Apple Computer, Inc.
Oxford
Arthur Baker
Notices
174
Palatino
Linotype-Hell AG and/or its subsidiaries
Stempel Garamond
Linotype-Hell AG and/or its subsidiaries
Taffy
Agfa Corporation
Times New Roman
The Monotype Corporation plc
Univers
Linotype-Hell AG and/or its subsidiaries
All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000
Licensing notices
All licensing notices associated with this product can be viewed from the root directory of the installation
software CD.
Notices
175
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing
48
Ready
16
Values are subject to change. See www.lexmark.com for current values.
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your
local sales office phone number.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of
lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in
concentrations exceeding 0.1% by weight and 0.01% by weight for cadmium, except for the exemption set in
Schedule II of the Rules.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
Notices
176
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped
by Lexmark.
Temperature information
Ambient operating temperature
15.6 to 32.2°C (60 to 90°F)
Shipping temperature
-40 to 43.3°C (-40 to 110°F)
Storage temperature and relative humidity
1 to 35°C (34 to 95°F)
8 to 80% RH
Información de la energía de México
Consumo de energía en operación:
540 Wh
Consumo de energía en modo de espera:
0.2 Wh
Cantidad de producto por unidad de energía consumida:
2.78 páginas / Wh
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser
that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655-675 nanometers. The
laser system and printer are designed so there is never any human access to laser radiation above a Class I
level during normal operation, user maintenance, or prescribed service condition.
Laser advisory label
A laser notice label may be affixed to this printer as shown:
Notices
177
DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.
PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.
Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.
NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.
FARE - Usynlig laserstråling, når patroner fjernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.
GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.
DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.
VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.
GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre. Laserstrahl meiden.
ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην
ακτινοβολία laser.
VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.
PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.
FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.
NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.
ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия лазерных лучей.
Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.
PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.
FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.
危险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射,请避免暴露在激光光束下。
危險 - 移除碳粉匣與安全連續開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。
危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。 このレーザー光に当たらないようにしてください。
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode
Description
Power consumption
(Watts)
Printing
The product is generating hard‑copy output from electronic inputs.
480
Copy
The product is generating hard‑copy output from hard‑copy original
documents.
N/A
Scan
The product is scanning hard‑copy documents.
N/A
Ready
The product is waiting for a print job.
30
Sleep Mode The product is in a high‑level energy‑saving mode.
2.5
Hibernate
The product is in a low‑level energy‑saving mode.
0.5
Off
The product is plugged into an electrical outlet, but the power switch is
turned off.
0.0
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.
Notices
178
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes):
20
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 180 minutes.
Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response
time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more
energy.
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
• Using the Hibernate Timeout
• Using the Schedule Power modes
• Using the Sleep/Hibernate button
Factory default Hibernate Timeout for this product in all countries or regions
3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
Notices
179
日本の VCCI 規定
製品にこのマークが表示されている場合、次の要件を満たしています。
この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この
装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States
relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage
limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances
in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product satisfies the Class B limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or
EN 62368-1.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
Notices
180
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
Notices
181
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Patent acknowledgment
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual
Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher
Suites for Transport Layer Security (TLS) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual
Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with
SHA-256/382 and AES Galois Counter Mode (GCM) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual
Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Profile for Transport Layer Security
(TLS) implemented in the product or service.
Notices
182
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual
Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to
Transport Layer Security (TLS) implemented in the product or service.
The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in
the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites
for TLS implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual
Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic
Curve Digital Signature Algorithm (ECDSA) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual
Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec
implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual
Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version
1 (IKEv1) implemented in the product or service.
Index
183
Index
Numerics
C
250‑sheet tray
loading 25
650‑sheet duo tray
installing 16
loading 28
cables
Ethernet 18
USB 18
canceling a print job
from the computer 49
from the printer control
panel 49
Cannot collate large document
[37] 128
cannot open Embedded Web
Server 170
card stock
loading 29
tips 39
Change [paper source] to
[custom string] 128
Change [paper source] to
[custom type name] 128
Change [paper source] to [paper
type][paper size] 129
checking an unresponsive
printer 137
checking the status of parts and
supplies 95
cleaning
exterior of the printer 95
interior of the printer 95
cleaning the printer 95
Close door 129
color quality troubleshooting
color of print and color on
computer screen do not
match 169
prints on color transparencies
appear dark when
projected 168
color quality, troubleshooting
print appears tinted 169
Complex page may misprint
[39] 129
confidential data
information on securing 94
configuration information
wireless network 20
configurations
printer 9
Configure MP menu 54
Symbols
[Color] cartridge low [88.xy] 129
[Color] cartridge nearly low
[88.xy] 129
[Color] cartridge very low, [x]
estimated pages remain
[88.xy] 129
[Type] imaging kit low [84.xy] 136
[Type] imaging kit nearly low
[84.xy] 136
[Type] imaging kit very low, [x]
estimated pages remain
[84.xy] 136
A
Active NIC menu 61
adding hardware options
print driver 19
adding internal options
print driver 19
Adjusting color 128
adjusting Sleep mode 89
adjusting toner darkness 46
administrator settings
Embedded Web Server 118
AirPrint
using 48
AppleTalk menu 65
attaching cables 18
available internal option 12
avoiding jams 42
avoiding paper jams 121
B
Back button
printer control panel 10
Bin full. Remove paper. 128
black‑and‑white printing 46
configuring
multiple printers 119
supply notifications, imaging
kit 118
supply notifications,
maintenance kit 118
supply notifications, toner
cartridge 118
supply notifications, waste toner
bottle 118
configuring supply notifications
from the Embedded Web
Server 118
connecting to a wireless network
using Personal Identification
Number (PIN) method 21
using Push Button Configuration
(PBC) method 21
using the Embedded Web
Server 23
conservation settings
Eco‑Mode 88
Hibernate mode 90
Hibernate Timeout 90
Quiet Mode 89
Schedule Power Modes 91
Sleep mode 89
conserving supplies 88
contacting customer support 171
control panel
indicator light 11
Sleep button light 11
custom name
configuring 34
custom paper type name
assigning 34
creating 34
Custom Type [x] name
configuring 34
creating 34
Custom Types menu 59
customer support
contacting 171
D
Default Source menu 51
developer unit
replacing 101, 110
Index
display
printer control panel 10
display troubleshooting
printer display is blank 139
documents, printing
from a computer 46
from a mobile device 48, 49
E
Eco‑Mode setting 88
Embedded Web Server 118
accessing 11
administrator settings 118
copying settings to other
printers 119
functions 11
networking settings 118
problem accessing 170
using 11
Embedded Web Server
Administrator's Guide
where to find 94
Embedded Web Server —
Security: Administrator's Guide
where to find 118
emission
notices 174, 175, 178, 179
envelopes
loading 29, 32
tips on using 38
environmental settings
Eco‑Mode 88
Hibernate mode 90
Hibernate Timeout 90
Quiet Mode 89
Schedule Power Modes 91
Sleep mode 89
erasing non‑volatile memory 93
erasing volatile memory 93
Error reading USB drive. Remove
USB. 129
Ethernet network
preparing to set up for Ethernet
printing 20
Ethernet port 18
Ethernet setup
preparing for an 20
exterior of the printer
cleaning 95
184
F
J
factory defaults, restoring 120
FAQ about color printing 166
FCC notices 174
finding more information about
the printer 7
Finishing menu 76
font sample list, printing 47
jams
avoiding 121
locating jam areas 122
locations 122
jams, clearing
below the fuser 123
in the duplex unit 123
in the front door 123
in the manual feeder 126
in the multipurpose feeder 127
in the standard bin 123
in trays 125
G
General Settings menu 68
Google Cloud Print
using 48
green settings
Eco‑Mode 88
Hibernate mode 90
Hibernate Timeout 90
Quiet Mode 89
Schedule Power Modes 91
H
hardware options, adding
print driver 19
Help menu 86
Hibernate mode
using 90
Hibernate Timeout
setting 90
HTML menu 85
I
Image menu 86
imaging kit
replacing 101
imaging kits
ordering 98
Incompatible tray [x] [59] 129
indicator light
printer control panel 10
Insert tray [x] 130
installing options
order of installation 16
installing the printer software 19
interior of the printer
cleaning 95
internal options, adding
print driver 19
IPv6 menu 64
L
labels, paper
tips 39
left arrow button
printer control panel 10
letterhead
loading, multipurpose
feeder 36
loading, trays 36
Lexmark Mobile Print
using 49
linking trays 33, 34
Load [paper source] with [custom
string] 130
Load [paper source] with [custom
type name] 130
Load [paper source] with [paper
size] 130
Load [paper source] with [paper
type] [paper size] 130
Load Manual Feeder with
[custom string] 131
Load Manual Feeder with
[custom type name] 131
Load Manual Feeder with [paper
size] 131
Load Manual Feeder with [paper
type] [paper size] 131
loading
250‑sheet tray 25
650‑sheet duo tray 28
card stock 29
envelopes 29, 32
manual feeder 32
multipurpose feeder 29
transparencies 29
Index
loading letterhead
paper orientation 36
M
Maintenance kit low [80.xy] 131
Maintenance kit nearly low
[80.xy] 132
Maintenance kit very low
[80.xy] 132
manual feeder
loading 32
Max Speed and Max Yield
using 47
memory
types installed on printer 93
memory card
installing 12
troubleshooting 139
Memory full [38] 132
Memory low, no Resource Save
[35] 132
menu settings
loading on multiple printers 119
menu settings page
printing 24
menus
Active NIC 61
AppleTalk 65
Configure MP 54
Custom Types 59
Default Source 51
Finishing 76
General Settings 68
Help 86
HTML 85
Image 86
IPv6 64
list 50
Network [x] 61
Network Card 62
Paper Loading 58
Paper Size/Type 51
Paper Texture 55
Paper Weight 56
PCL Emul 82
PDF 81
PostScript 81
Quality 77
Reports 60
Set Date/Time 67
Setup 75
Standard Network 61
185
Standard USB 66
Substitute Size 54
Supplies 50
TCP/IP 63
Universal Setup 59
Utilities 80
Wireless 65
XPS 81
Menus button
printer control panel 10
menus list 50
mobile device
printing from 48, 49
Mopria Print Service
using 48
moving the printer 8, 116
multipurpose feeder
loading 29
N
Network [x] menu 61
Network Card menu 62
Network error, port [x] [54] 132
Network error, standard port
[54] 133
network settings
Embedded Web Server 118
network setup page
printing 24
Networking Guide
where to find 118
noise emission levels 175
Non-Lexmark [supply type], see
User's Guide [33.xy] 133
non‑volatile memory 93
erasing 93
notices 174, 175, 176, 177, 178, 179
number of remaining pages
estimate 96
O
option
memory card 12
options
650‑sheet duo tray 16
memory card 12
order of installation 16
ordering
imaging kits 98
toner cartridges 96
waste toner bottle 98
P
paper
characteristics 39
letterhead 41
preprinted forms 41
recycled 41, 88
selecting 40
storing 42
unacceptable 41
Universal size setting 25
paper feed troubleshooting
message remains after jam is
cleared 143
paper jams
avoiding 121
paper jams, clearing
below the fuser 123
in the duplex unit 123
in the front door 123
in the manual feeder 126
in the multipurpose feeder 127
in the standard bin 123
in trays 125
Paper Loading menu 58
paper size
setting 25
Paper Size/Type menu 51
paper sizes
supported by the printer 43
Paper Texture menu 55
Paper too short [34] 133
paper type
setting 25
paper types
supported by printer 44
where to load 44
Paper Weight menu 56
paper weights
supported by printer 44
parts
checking status 95
using genuine Lexmark 96
PCL Emul menu 82
PDF menu 81
Personal Identification Number
method
using 21
PostScript menu 81
power cord socket 18
preparing to set up the printer on
an Ethernet network 20
Index
print driver
hardware options, adding 19
print irregularities 153
print job
canceling from the
computer 49
canceling from the printer
control panel 49
print quality
replacing a developer unit 110
replacing imaging kit 101
replacing the waste toner
bottle 99
print quality troubleshooting
blank pages 157
characters have jagged
edges 148
clipped pages or images 149
gray background on prints 150
horizontal voids appear on
prints 151
print irregularities 153
print is too dark 155
print is too light 156
printer is printing solid black
pages 158
repeating print defects 159
shadow images appear on
prints 159
skewed print 160
streaked horizontal lines appear
on prints 161
streaked vertical lines appear
on prints 162
toner fog or background
shading appears on prints 163
toner rubs off 164
toner specks appear on
prints 164
transparency print quality is
poor 165
uneven print density 165
vertical voids appear on
prints 165
print troubleshooting
incorrect characters print 143
incorrect margins on prints 152
jammed pages are not
reprinted 142
job prints from wrong tray 144
job prints on wrong paper 144
jobs do not print 145
186
Large jobs do not collate 144
paper curl 153
paper frequently jams 142
print job takes longer than
expected 146
printing slows down 145
tray linking does not work 147
unexpected page breaks
occur 148
printer
configurations 9
minimum clearances 8
models 9
moving 8, 116
selecting a location 8
shipping 117
printer control panel
factory defaults, restoring 120
using 10
Printer had to restart. Last job
may be incomplete. 134
printer information
where to find 7
printer is printing blank
pages 157
printer messages
[Color] cartridge low [88.xy] 129
[Color] cartridge nearly low
[88.xy] 129
[Color] cartridge very low, [x]
estimated pages remain
[88.xy] 129
[Type] imaging kit low
[84.xy] 136
[Type] imaging kit nearly low
[84.xy] 136
[Type] imaging kit very low, [x]
estimated pages remain
[84.xy] 136
Adjusting color 128
Bin full. Remove paper. 128
Cannot collate large document
[37] 128
Change [paper source] to
[custom string] 128
Change [paper source] to
[custom type name] 128
Change [paper source] to
[paper type] [paper size] 129
Close door 129
Complex page may misprint
[39] 129
Error reading USB drive.
Remove USB. 129
Incompatible tray [x] [59] 129
Insert tray [x] 130
Load [paper source] with
[custom string] 130
Load [paper source] with
[custom type name] 130
Load [paper source] with [paper
size] 130
Load [paper source] with [paper
type] [paper size] 130
Load Manual Feeder with
[custom string] 131
Load Manual Feeder with
[custom type name] 131
Load Manual Feeder with [paper
size] 131
Load Manual Feeder with [paper
type] [paper size] 131
Maintenance kit low [80.xy] 131
Maintenance kit nearly low
[80.xy] 132
Maintenance kit very low
[80.xy] 132
Memory full [38] 132
Memory low, no Resource Save
[35] 132
Network error, port [x] [54] 132
Network error, standard port
[54] 133
Non-Lexmark [supply type], see
User's Guide [33.xy] 133
Paper too short [34] 133
Printer had to restart. Last job
may be incomplete. 134
Rear USB port disabled [56] 134
Reinstall missing or
unresponsive [color] cartridge
[31.xy] 134
Reload printed pages in Tray
[x] 134
Remove packaging material,
check all 135
Remove paper from standard
output bin 135
Replace [type] imaging kit, 0
estimated pages remain
[84.xy] 135
Replace maintenance kit
[80.xy] 135
Index
Replace missing [color]
cartridge [31.xy] 135
Replace missing [type] imaging
kit [31.xy] 135
Replace missing or
unresponsive black and color
imaging kit and all cartridges
[31.xy] 134
Replace missing waste toner
bottle [31.xyz] 135
Replace unsupported [color]
cartridge [32.xy] 135
Replace unsupported [type]
imaging kit [32.xy] 136
Replace waste toner bottle
[82.xy] 136
Supply needed to complete
job 136
Too many trays. Remove some.
[58] 136
Waste toner bottle nearly full
[82.xy] 137
printer options troubleshooting
internal option is not
detected 140
memory card 139
tray problems 141
printer problems, solving
basic 137
printer security
information on 94
printer software, installing 19
printing
black‑and‑white 46
font sample list 47
from a computer 46
from a mobile device 48
Max Speed and Max Yield 47
menu settings page 24
network setup page 24
printing in black and white 46
publications
where to find 7
Push Button Configuration
method
using 21
Q
Quality menu 77
Quiet Mode 89
187
R
S
Rear USB port disabled [56] 134
recycled paper
using 41, 88
recycling
Lexmark packaging 92
Lexmark products 92
toner cartridges 92
reducing noise 89
Reinstall missing or unresponsive
[color] cartridge [31.xy] 134
Reload printed pages in Tray
[x] 134
remaining pages, number of
estimate 96
Remote Operator Panel
setting up 118
Remove packaging material,
check all 135
Remove paper from standard
output bin 135
repeating print defects 159
Replace [type] imaging kit, 0
estimated pages remain
[84.xy] 135
Replace maintenance kit
[80.xy] 135
Replace missing [color] cartridge
[31.xy] 135
Replace missing [type] imaging
kit [31.xy] 135
Replace missing or unresponsive
black and color imaging kit and
all cartridges [31.xy] 134
Replace missing waste toner
bottle [31.xyz] 135
Replace unsupported [color]
cartridge [32.xy] 135
Replace unsupported [type]
imaging kit [32.xy] 136
Replace waste toner bottle
[82.xy] 136
reports
viewing 118
Reports menu 60
restoring factory default
settings 120
right arrow button
printer control panel 10
safety information 5, 6
Schedule Power Modes
using 91
security Web page
where to find 94
Select button
printer control panel 10
selecting a location for the
printer 8
selecting paper 40
Set Date/Time menu 67
setting
paper size 25
paper type 25
TCP/IP address 63
Universal paper size 25
setting Hibernate Timeout 90
Setup menu 75
shipping the printer 117
Sleep button
printer control panel 10
Sleep mode
adjusting 89
Standard Network menu 61
Standard USB menu 66
statement of volatility 93
Stop button
printer control panel 10
storing
paper 42
supplies 98
streaked horizontal lines appear
on prints 161
streaked vertical lines appear on
prints 162
Substitute Size menu 54
supplies
checking status 95
conserving 88
storing 98
using genuine Lexmark 96
using recycled paper 88
Supplies menu 50
supplies, ordering
imaging kits 98
toner cartridges 96
waste toner bottle 98
Supply needed to complete
job 136
Index
supply notifications
configuring 118
T
TCP/IP menu 63
tips
card stock 39
labels, paper 39
on using envelopes 38
on using letterhead 36
transparencies 38
tips on using envelopes 38
tips on using letterhead 36
toner cartridges
ordering 96
recycling 92
replacing 108
toner darkness
adjusting 46
Too many trays. Remove some.
[58] 136
transparencies
loading 29
tips on using 38
tray
loading 25
trays
linking 33, 34
unlinking 33, 34
troubleshooting
cannot open Embedded Web
Server 170
checking an unresponsive
printer 137
FAQ about color printing 166
solving basic printer
problems 137
troubleshooting, color quality
color of print and color on
computer screen do not
match 169
print appears tinted 169
prints on color transparencies
appear dark when
projected 168
troubleshooting, display
printer display is blank 139
troubleshooting, paper feed
message remains after jam is
cleared 143
troubleshooting, print
incorrect characters print 143
188
incorrect margins on prints 152
jammed pages are not
reprinted 142
job prints from wrong tray 144
job prints on wrong paper 144
jobs do not print 145
Large jobs do not collate 144
paper curl 153
paper frequently jams 142
print job takes longer than
expected 146
printing slows down 145
tray linking does not work 147
unexpected page breaks
occur 148
troubleshooting, print quality
blank pages 157
characters have jagged
edges 148
clipped pages or images 149
gray background on prints 150
horizontal voids appear on
prints 151
print irregularities 153
print is too dark 155
print is too light 156
printer is printing solid black
pages 158
repeating print defects 159
shadow images appear on
prints 159
skewed print 160
streaked horizontal lines appear
on prints 161
streaked vertical lines appear
on prints 162
toner fog or background
shading appears on prints 163
toner rubs off 164
toner specks appear on
prints 164
transparency print quality is
poor 165
uneven print density 165
vertical voids appear on
prints 165
troubleshooting, printer options
internal option is not
detected 140
memory card 139
tray problems 141
U
uneven print density 165
Universal paper size
setting 25
Universal Setup menu 59
unlinking trays 33, 34
USB port 18
using
Wireless Setup Assistant 22
using Hibernate mode 90
using Max Speed and Max
Yield 47
using Schedule Power Modes 91
using the Embedded Web
Server 11
using Wireless Setup Utility 22
Utilities menu 80
V
vertical voids appear on
prints 165
viewing
reports 118
volatile memory 93
erasing 93
volatility
statement of 93
W
waste toner bottle
ordering 98
replacing 99
Waste toner bottle nearly full
[82.xy] 137
Wireless menu 65
wireless network
configuration information 20
wireless network setup
using the Embedded Web
Server 23
Wireless Setup Assistant
using 22
Wireless Setup Utility
using 22
X
XPS menu 81
Download PDF
Similar pages