Printer Installation Guide
THERMAL PRINTER
KN04-00089A (Rev.1.4)
SRP-350/352plusIII
◈ Using Control Panel
◈ Information
This installation guide contains only simple information required for the installation of
the product. Refer to the User’s Manual in the CD that is shipped with the product for
detailed instructions for installation. The contents contained in the CD are as follows.
1. Manual: User’s Manual, Code Table, Control Commands
2. Driver: Windows Driver, OPOS Driver
3. Utility: Logo Download Tool
We at Bixolon Co., Ltd. constantly strive to improve product functions and quality. To
do this, the specifications of our product and the contents of the manual may change
without prior notice.
◈ Components
• Power (Indicator Lamp)
Green light will be on when power is supplied to printer.
• Error (Indicator Lamp)
Red light will be on in various error conditions such as out of paper,
cover open, etc.
• Paper (Indicator Lamp)
Red light will be on when there is no paper or paper almost runs out. If
this light keeps blinking, it means that the printer is in self-test standby
state or waiting for macro execution.
• Feed (Button)
Press this button to feed the paper out. Hold down this button to feed
out the paper continuously.
◈ Setting DIP Switches
Procuct Installation CD
DIP switch settings should be changed when the printer power is turned off. Any changes made
while printer power is on are not recognized.
1. Serial Interface Settings
Cable Cover
Roll Paper
CD
SRP-350/352plusIII
AC/DC Adaptor
Power Cord
Installation Guide
◈ Cable Connection
1. Turn off the printer and ECR (host computer).
2. Connect the power cord to adaptor, and connect the adapter to the power connector
of the printer.
3. Check the type interface located at the back of the printer (Serial, Parallel, Ethernet,
USB, Powered USB, Wireless LAN, Bluetooth) and connect proper cable.
4. Connect the drawer kick-out cable to the drawer kick-out connector located on the
underside of the printer.
※ Do not use an adapter that was not supplied with the printer.
• DIP Switch 1
Switch
Function
1-1
Auto Line Feed
1-2
Flow Control
1-3
Data Length
1-4
Parity Check
1-5
Parity Selection
1-6
Baud Rate Selection (bps)
1-7
1-8
• DIP Switch 2
Switch
Function
2-1
Reserved
2-2
Reserved
2-3
Internal Bell Control
2-4
Auto Cutter Selection
2-5
Printing Density
2-6
2-7
Near End Sensor Control
2-8
Auto External Buzz
ON
Enabled
XON/XOFF
7-bit
Yes
EVEN
OFF
Disabled
DTR/DSR
8-bit
No
ODD
Refer to the following Table 1
ON
Disabled
Disabled
OFF
Enabled
Enabled
Refer to the following Table 2
Disabled
Enabled
Enabled
Disabled
Default
OFF
OFF
OFF
OFF
OFF
OFF
ON
OFF
Default
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
2. Parallel / USB / Ethernet / Wireless LAN / Powered USB interface settings
Drawer Kick-out
connector
Power
Connector
USB
Ethernet
Cable
Interface Cable Cable
(Serial/Parallel/Powered USB/
Wireless LAN/Bluetooth)
Drawer Kick-out
Cable
Adaptor
Interface Connector
Power Cord
ON
Enabled
-
OFF
Disabled
-
Default
OFF
OFF
OFF
OFF
OFF
OFF
ON
OFF
ON
Disabled
Disabled
OFF
Enabled
Enabled
Disabled
Enabled
Enabled
Disabled
Default
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
Enabled
iOS
-
OFF
Disabled
Normal
-
Default
OFF
OFF
OFF
OFF
OFF
OFF
ON
OFF
ON
Disabled
Disabled
OFF
Enabled
Enabled
Default
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
Refer to the following Table 2
3. Bluetooth Interface settings
◈ Installing Paper Roll
1. Press the Cover-Open button to open the
cover.
2. Insert new roll paper in the correct direction.
3. Pull the paper out slightly and close the
cover.
※ Note
Hold down the center of the cover firmly when
closing the cover so that the paper maintains
close contact with the roller.
Printing quality may not be optimum if
recommended paper is not used.
(Refer to the User's Manual.)
◈ Paper Jam
• DIP Switch 1
Switch
Function
1-1
Auto Line Feed
1-2
Reserved
1-3
Reserved
1-4
Reserved
1-5
Reserved
1-6
Reserved
1-7
Reserved
1-8
Reserved
• DIP Switch 2
Switch
Function
2-1
Reserved
2-2
Reserved
2-3
Internal Bell Control
2-4
Auto Cutter Selection
2-5
Printing Density
2-6
2-7
Near End Sensor Control
2-8
Auto External Buzz
(Refer to 1-6 in User Manual)
1. Turn the printer off and on, open the cover, and remove the paper.
2. If the cover cannot be opened, turn off the printer, separate the cover-cutter, and try
to turn the auto cutter knob to open the cover.
• DIP Switch 1
Switch
Function
1-1
Auto Line Feed
1-2
Reserved
1-3
Reserved
1-4
Reserved
1-5
Bluetooth mode
1-6
Reserved
1-7
Reserved
1-8
Reserved
• DIP Switch 2
Switch
Function
2-1
Reserved
2-2
Reserved
2-3
Internal Bell Control
2-4
Auto Cutter Selection
2-5
Printing Density
2-6
2-7
Near End Sensor Control
2-8
Auto External Buzz
Refer to the following Table 2
Disabled
Enabled
Enabled
Disabled
• Table 1 – Baud rate (bps) selection
Transmission Speed
2400
4800
9600
19200
38400
57600
115200
• Table 2 – Printing density selection
Printing density
2-5
Level 1
OFF
Level 2
ON
Level 3
OFF
Level 4
ON
4. Select [Yes] and reboot the computer.
1-6
ON
ON
OFF
OFF
OFF
OFF
ON
1-7
OFF
OFF
ON
OFF
ON
OFF
ON
2-6
OFF
OFF
ON
ON
1-8
OFF
ON
OFF
OFF
ON
ON
ON
Default
9600
Default
- Level 1 is Default
- Level 4 is Darkest
◈ Self-Test
1. Check whether paper is mounted correctly.
2. Turn on the power while holding down the Feed button and the self-test procedure will
begin.
3. Printer will print out the current status of printer including the version of ROM and DIP
switch settings.
4. After printing out the current status of printer, the printer will print following lines and
waits for the next step (paper lamp will keep blinking).
SELF-TEST PRINTING.
PLEASE PRESS THE FEED BUTTON.
5. Press the Feed button to continue printing, and the printer will print a form using the
character sets that can be printed.
6. The self-test ends automatically and the printer cuts the paper after printing the following
line.
*** COMPLETED ***
7. The printer is ready to receive data for normal operation upon completion of self-test
operation.
※ Note
You can check whether printer works correctly or not through the self-test. Printing quality,
ROM version, and DIP switch settings can be checked through the self-test function.
◈ Specifications
Item
Printing Method
Dot Density
Printing Width
Number of characters per
line (default value)
Printing Speed *1)
Printer
Receive Buffer Size
SMPS Input Voltage
Frequency
SMPS Output Voltage
Temperature
Humidity
Lifespan of Printer Head *2)
Auto Cutter Lifespan
Printer Mechanism MCBF *2)
Paper Type
Width of Roll Paper
Paper
Diameter of Roll Paper
Thickness of Paper
Paper Role Core Dimension
Description
Thermal transfer printing
SRP-350plusIII: 180 dpi (7dots/mm)
SRP-352plusIII: 203 dpi (8dots/mm)
72 mm
3 inches
2 inches
48 mm
SRP-350plusIII
: 42 (Font A), 56 (Font B), 56 (Font C)
SRP-352plusIII
: 48 (Font A), 64 (Font B), 64 (Font C)
SRP-350plusIII: Max. 300 mm/sec
SRP-352plusIII: Max. 270 mm/sec
4K Byte
100~240 VAC
50/60 Hz
24 VDC
0~40 ℃ (Operating)
-20~60 ℃ (Storage)
10~80 % RH (Operating)
10~90 % RH (Storage)
Paper is not included
150 Km
1,800,000 cuts
70,000,000 line
Roll Paper
3 inches
79.5±0.5 mm
2 inches
57.5±0.5 mm
Up to 83 mm
0.062~0.075 mm
Inner diameter: Ø12 mm (0.47”)
Outer diameter: Ø18 mm (0.71”)
※ Note
*1) Printing speed may become slower depending on the baud rate and combination of
commands.
*2) The specifications were determined based on operation at normal temperature using
designated paper on default settings. They are subject to change depending on
temperature or printing level.
◈ Serial (RS-232C) Fixed Interface Model
Windows Driver Installation
1. Run Windows Driver installation file.
2. Select the [Next] button from the first installation window.
3. Select one of Serial Port in the Port Type window, and select the [Next] button.
(Fig 1)
(Fig 2)
5. After rebooting the computer, move to the following path to check the properties of the
installed printer.
※ Windows XP: Control Panel > Printer and Fax > BIXOLON SRP-350plusIII icon
> Right mouse button > select Properties.
※ Windows Vista or later version: Control Panel > Hardware and Sound > Devices
and Printers > BIXOLON SRP-350plusIII icon > Right mouse button > select
Printer Properties.
6. Select the [Port] tab from the Properties window, select Port Settings, and set all
parameters based on those obtained from the self-test, and select the [OK] button.
◈ Parallel (IEEE1284) Fixed Interface Model Windows Driver Installation
1. Run Windows Driver installation file.
2. Select the [Next] button from the first installation window.
3. Select one Parallel Port from the Port Type window and select the [Next] button. (Refer to
Fig 1)
4. Select the [Yes] button and reboot the computer. (Refer to Fig 2)
5. After rebooting the computer, move to the following path to check the properties of the
installed printer.
※ Windows XP: Control Panel > Printer and Fax > BIXOLON SRP-350plusIII icon
> Right mouse button > select Properties.
※ Windows Vista or later version: Control Panel > Hardware and Sound > Devices
and Printers > BIXOLON SRP-350plusIII Icon > Right mouse button > select
Printer Properties.
6. Select the [General] tab from the Properties window, select [Print Test Page], and check
whether test page is printed correctly.
◈ USB & Powered USB Interface Model Windows Driver Installation
1. Run Windows Driver installation file.
2. Select the [Next] from the first installation window.
3. Select USB from the Port Type window and select the [Next] button. (Refer to Fig 1)
4. Turn the printer power off and on, and click the [OK] button.
5. After rebooting the computer, move to the following path to check the properties of the
installed printer.
※ Windows XP: Control Panel > Printer and Fax > BIXOLON SRP-350plusIII icon
> Right mouse button > select Properties.
※ Windows Vista or later version: Control Panel > Hardware and Sound > Devices
and Printers > BIXOLON SRP-350plusIII Icon > Right mouse button > select
Printer Properties.
6. Select the [General] tab from the Properties window, select [Print Test Page], and check
whether test page is printed correctly.
◈ Ethernet Interface Model Windows Driver Installation
Refer to the Ethernet Communication User’s Manual. (Refer to CD)
◈ WEEE(Waste Electrical and Electric Equipment)
This marking shown on the product or its literature, indicates that is should not be disposed of
with other household wastes at the end of its working life. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, please separate this from other
types of wastes and recycle it responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their
local government office, for details of where and how they can take this item for environmentally
safe recycling. Business users should contact their supplier and check the terms and conditions
of the purchase contract. This product should not be mixed with other commercial wastes for
disposal.
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