Maintenance and Service Guide / Compaq Evo Notebook N1020v

b
Maintenance and Service Guide
Compaq Evo Notebook N1020v Series
Compaq Evo Notebook N1000v Series
Compaq Presario 1500 Series Mobile PC
Document Part Number: 279372-002
November 2002
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassembly procedures.
© 2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq
Information Technologies Group, L.P. in the U.S. and/or other countries.
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.
and/or other countries. Intel, Pentium, Celeron, and SpeedStep are trademarks of
the Intel Corporation in the U.S. and/or other countries. All other product names
mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without
warranty of any kind and is subject to change without notice. The warranties for
Compaq products are set forth in the express limited warranty statements
accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
Maintenance and Service Guide
Second Edition November 2002
First Edition July 2002
Document Part Number: 279372-002
Contents
1 Product Description
1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–27
1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–29
1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–30
1.5 Computer External Components . . . . . . . . . . . . . . . 1–31
1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–41
2 Troubleshooting
2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 2–1
Selecting Computer Setup or
Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3
Selecting from the Security Menu . . . . . . . . . . . . . . . 2–4
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5
2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing
Configuration Information. . . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing Diagnostic
Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–10
Maintenance and Service Guide
iii
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer System Major Components . . . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics/Hardware Kit . . . . . . . . . . . 3–18
3.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 3–20
3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–22
3.6 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–24
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . .
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . .
4.3 Preventing Damage to Removable Drives . . . . . . . . .
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . .
4.5 Packaging and Transporting Precautions . . . . . . . . . .
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . .
4.7 Grounding Equipment and Methods . . . . . . . . . . . . .
4–1
4–2
4–2
4–2
4–3
4–4
4–4
4–5
4–6
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4
5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5–13
5.6 Mini PCI Communications Board . . . . . . . . . . . . . . 5–15
5.7 Disk Cell RTC Battery . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.8 Connector Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
5.9 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20
5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.11 Heat Spreader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25
5.12 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–28
5.13 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.14 Palm Rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35
5.15 Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39
iv
Maintenance and Service Guide
5.16 TouchPad Components . . . . . . . . . . . . . . . . . . . . .
5.17 Display Release Assembly. . . . . . . . . . . . . . . . . . .
5.18 Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.19 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . .
5.20 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.21 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.23 Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5–41
5–46
5–47
5–48
5–50
5–54
5–56
5–60
6 Specifications
A Connector Pin Assignments
B Screw Listing
C Power Cord Set Requirements
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1
Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2
Index
Maintenance and Service Guide
v
1
Product Description
The Compaq Evo Notebook N1020v Series, Evo Notebook
N1000v Series, and Presario 1500 Series Mobile PCs offer
advanced modularity, Intel Mobile Pentium 4 and Intel Celeron
processors with SpeedStep technology and 64-bit architecture,
industry-leading Accelerated Graphics Port (AGP)
implementation, and extensive multimedia support.
Figure 1-1. Compaq Evo Notebook N1020v Series,
N1000v Series, and Presario 1500 Series Mobile PC
Maintenance and Service Guide
1–1
Product Description
1.1 Models
Computer models are shown in Tables 1-1 through 1-4.
Table 1-1
Compaq Evo Notebook N1020v, N1000v, and Presario 1500
Model Naming Conventions
Key
N1020v
P
220
P5
40
V
C
51
O
XXXXXX-XXX
1
2
3
4
5
6
7
8
9
10
Key
Description
Options
1
Brand/Series
designator
N = Evo Notebook
P = Presario
1020 = 1020 Series
1000 = 1000 Series
1500 = 1500 Series
2
Processor type
P = Intel Pentium 4
C = Intel Celeron
3
Processor speed
220 = 2.2 GHz
200 = 2.0 GHz
180 = 1.8 GHz
170 = 1.7 GHz
160 = 1.6 GHz
150 = 1.5 GHz
140 = 1.4 GHz
4
Display type/
size/resolution
P = SXGA+ (1400 × 1050)
X = XGA (1024 × 768)
5
Hard drive size
60 = 60 GB
40 = 40 GB
30 = 30 GB
20 = 20 GB
6
Optical drive
designator
V = DVD-ROM drive
W = DVD-RW drive
D = CD-ROM drive
R = CD-RW drive
7
Integrated
communication
M = Modem
0 = None
C = Modem/NIC
combination card
8
RAM
51 = 512 MB
38 = 384 MB
25 = 256 MB
12 = 128 MB
9
Operating system
2 = Windows 2000
O = Windows XP Pro
E = Windows XP
Home
10
SKU#
1–2
5 = 15.x inch
4 = 14.x inch
Maintenance and Service Guide
Product Description
Table 1-2
Compaq Evo Notebook N1020v Models
The following Evo Notebook N1020v models use config. code LDMZ and
feature:
■ TouchPad pointing device
■ 8-cell, 4.4-Ah lithium ion (Li ion) battery pack
■ 2-year warranty
■ diskette drive
N1020v
P
240
Germany
N1020v
P
240
P
200
P
200
P
180
P
180
C
160
Germany
40
W
C
25
O
X4
30
V
C
25
E
X4
30
V
C
25
O
X5
30
W
C
25
O
X4
30
V
C
25
O
X4
30
W
C
25
E
C
25
E
C
25
O
470049-801
C
150
Germany
N1020v
X5
470048-007
Germany
N1020v
E
470048-008
Germany
N1020v
25
470050-122
Germany
N1020v
C
470045-521
Germany
N1020v
W
470050-123
Germany
N1020v
40
470045-522
Germany
N1020v
X5
X4
20
V
470049-800
C
150
X4
20
V
470050-730
Maintenance and Service Guide
1–3
Product Description
Table 1-2
Compaq Evo Notebook N1020v Models (Continued)
The following Evo Notebook N1020v models use config. code LDLZ and
feature:
■ TouchPad pointing device
■ 8-cell, 4.4-Ah lithium ion (Li ion) battery pack
■ 1-year warranty
■ diskette drive
N1020v
P
240
Japan
N1020v
P
W
240
P5
40
W
470045-698
P
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
1–4
40
470047-926
Japan
N1020v
P5
240
X5
40
W
470045-654
470045-657
470045-658
470045-662
470045-663
470045-666
470045-667
470045-670
470045-671
470045-674
C
25
E
Japan (English)
C
25
O
Japan (English)
C
25
470047-929
470045-699
E
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
470045-675
470045-678
470045-679
470045-653
470045-682
470045-683
470045-686
470045-687
470045-690
470045-691
Maintenance and Service Guide
Product Description
Table 1-2
Compaq Evo Notebook N1020v Models (Continued)
N1020v
P
240
P
P
Brazil
Latin America
W
470050-067
470045-649
470050-070
470051-336
470050-071
470051-329
470050-074
470050-076
470051-340
240
X5
40
V
470050-708
470050-710
470050-711
470050-712
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
N1020v
40
470051-325
470051-312
470050-058
470050-116
470050-061
470050-062
470050-066
Asia/Pacific
Australia
Belgium
Brazil
Czech Republic
Denmark
European
International
France
French Canada
Greece/Poland
Hong Kong
Hungary
India
Israel
Italy
Korea
N1020v
X5
470050-714
470050-715
470050-716
470050-718
470050-719
470050-720
240
X4
40
W
470050-117
470050-102
Maintenance and Service Guide
C
25
O
Latin America
Latin America
(NAFTA)
The Netherlands
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
C
25
25
Latin America
(NAFTA)
United States
470050-079
470050-080
470050-085
470050-086
470050-057
470050-089
470050-090
470050-093
470050-094
470051-332
470051-319
470050-097
470050-098
470045-648
O
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
C
470050-101
470050-115
470050-721
470050-722
470050-723
470050-707
470050-724
470050-725
470050-726
470050-727
470050-728
470050-729
O
470050-114
470051-359
1–5
Product Description
Table 1-2
Compaq Evo Notebook N1020v Models (Continued)
N1020v
P
200
Brazil
Latin America
N1020v
P
P
200
P
Belgium
Czech Republic
Denmark
European
International
France
French Canada
Greece/Poland
Hungary
Israel
Italy
The Netherlands
1–6
W
X4
30
W
470050-119
470050-105
200
X4
30
V
470045-655
470045-656
470045-659
470045-660
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
N1020v
30
470050-118
470050-104
Brazil
Latin America
N1020v
X5
470045-664
470045-665
470045-668
470045-669
470045-672
470045-673
200
X4
30
V
470050-059
470050-060
470050-064
470050-065
470050-068
470045-650
470050-069
470050-072
470050-073
470050-077
470050-078
C
25
O
Latin America
(NAFTA)
United States
C
25
470050-113
470051-360
O
470050-111
Latin America
(NAFTA)
United States
C
25
470051-361
E
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
C
25
470045-676
470045-677
470045-680
470045-652
470045-681
470045-684
470045-685
470045-688
470045-689
470045-692
O
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
United States
470050-081
470050-084
470050-087
470050-056
470050-088
470050-091
470050-092
470050-095
470050-096
470050-099
470045-647
Maintenance and Service Guide
Product Description
Table 1-2
Compaq Evo Notebook N1020v Models (Continued)
N1020v
P
200
P
200
P
200
Japan
N1020v
Asia/Pacific
Australia
X4
20
D
X4
20
D
470045-697
P
180
P
X5
30
W
470047-943
470047-946
470047-947
470047-950
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
N1020v
V
470051-323
470051-296
470051-334
470051-327
470045-696
Asia/Pacific
Australia
Hong Kong
India
Japan
N1020v
20
470051-324
470051-311
470051-335
470051-328
470051-338
Asia/Pacific
Australia
Hong Kong
India
Korea
N1020v
X4
470047-952
470047-960
470047-962
470047-966
470047-980
470047-985
180
X4
40
W
470051-326
470051-313
Maintenance and Service Guide
C
25
O
470051-343
People’s
Republic of
China
Taiwan
Thailand
C
25
470051-331
470051-316
O
Japan (English)
Korea
Taiwan
Thailand
C
12
2
Japan (English)
C
25
Korea
Taiwan
40
470045-700
O
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
C
470045-701
470051-337
470051-330
470051-314
470047-986
470047-989
470047-990
470047-937
470047-993
470047-994
470047-998
470048-001
470084-004
470804-005
O
470051-341
470051-333
1–7
Product Description
Table 1-2
Compaq Evo Notebook N1020v Models (Continued)
N1020v
P
180
P
180
C
C
Brazil
Latin America
1–8
X4
30
V
470047-955
470047-959
470047-963
470047-964
470047-983
470047-984
160
X4
30
W
470049-667
470049-670
470049-671
470047-921
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
N1020v
W
470047-944
470047-945
470047-948
470047-949
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
N1020v
30
470050-120
470050-106
470050-110
Brazil
Latin America
Latin America
(NAFTA)
N1020v
X4
470049-674
470049-675
470049-678
470049-679
470049-682
470049-780
160
X4
30
W
470050-121
470050-107
C
25
O
470051-344
People’s
Republic of
China
United States
C
25
470051-362
O
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
C
25
E
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
C
25
Latin America
(NAFTA)
United States
470047-987
470047-988
470047-991
470047-934
470047-992
470047-995
470047-996
470048-002
470048-003
470048-006
470049-781
470049-784
470049-785
470049-666
470049-788
470049-789
470049-792
470049-793
470049-797
470049-798
O
470050-108
470051-363
Maintenance and Service Guide
Product Description
Table 1-2
Compaq Evo Notebook N1020v Models (Continued)
N1020v
C
160
French Canada
Japan
N1020v
C
C
160
D
X4
20
D
470047-932
470047-931
160
Japan
N1020v
20
470045-651
470047-933
Japan
Japan (English)
N1020v
X4
X4
20
D
470045-695
C
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
150
X4
20
V
470049-668
470049-669
470049-672
470049-661
470049-673
470049-676
470049-677
470049-680
470049-681
470049-779
Maintenance and Service Guide
C
25
E
Japan English
United States
C
25
470047-930
470045-646
O
United States
C
12
470047-364
2
Japan (English)
C
25
470045-702
E
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
470049-782
470049-783
470049-786
470049-665
470049-787
470049-790
470049-791
470049-794
470049-795
470049-799
1–9
Product Description
Table 1-3
Compaq Evo Notebook N1000v Models
The following Evo Notebook N1000v models use config. code KQDZ and
feature:
■ Dual Stick pointing device (TouchPad and pointing stick)
■ 8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■ 3-year warranty
■ diskette drive
■ 32 MB of discrete video memory
N1000v
P
180
Australia
N1000v
P
180
P
180
P
180
P
170
P
170
Australia
1–10
40
W
X4
40
W
X4
40
W
P
X5
30
W
X5
30
W
470038-335
470038-334
470039-988
170
Australia
N1000v
P5
470038-336
470038-333
470039-985
Asia Pacific
Australia
French Canada
N1000v
25
O
C
25
2
C
25
O
C
25
2
C
25
O
470038-698
Asia Pacific
Australia
French Canada
N1000v
C
470038-697
Australia
N1000v
W
470038-700
Australia
N1000v
40
470038-699
Australia
N1000v
P5
X4
30
V
Korea
United States
C
25
470038-341
470037-782
2
Korea
United States
470038-342
470037-783
C
25
O
C
25
2
470038-695
P
170
X4
30
V
470038-696
Maintenance and Service Guide
Product Description
Table 1-3
Compaq Evo Notebook N1000v Models (Continued)
The following Evo Notebook N1000v models use config. code KT2Z and
feature:
■ TouchPad pointing device
■ 8-cell, 4.0-Ah Li ion battery pack
■ 2-year warranty
■ diskette drive
■ 32 MB of discrete video memory
N1000v
P
220
Germany
N1000v
P
220
Germany
W
C
25
O
P5
30
W
C
25
2
C
25
O
C
25
2
470036-635
P
200
Germany
N1000v
30
470036-634
Germany
N1000v
P5
X4
20
V
470036-632
P
200
X5
20
V
470036-633
Maintenance and Service Guide
1–11
Product Description
Table 1-3
Compaq Evo Notebook N1000v Models (Continued)
The following Evo Notebook N1000v models use config. code KQFZ and
feature:
■ TouchPad
■ 8-cell, 4.0-Ah Li ion battery pack
■ 1-year warranty
■ diskette drive
■ 32 MB of discrete video memory
N1000v
P
220
Japan
N1000v
P
220
Taiwan
1–12
W
P
P
P5
30
W
470036-696
470036-700
470036-704
470036-707
470038-312
470036-712
470036-715
470036-720
470036-723
470036-730
470036-733
220
P5
30
W
470036-697
470036-701
470036-705
470036-706
470036-713
470036-714
470036-721
470036-722
470036-731
470036-732
Belgium
Czech Republic
Denmark
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
Norway
N1000v
40
470036-636
Belgium
Czech Republic
Denmark
France
French Canada
Greece/Poland
Hungary
Israel
Italy
The Netherlands
Norway
N1000v
P5
220
P5
30
V
C
25
O
Japan (English)
C
25
O
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
United States
C
25
25
470036-739
470036-743
470036-692
470036-748
470036-751
470036-756
470036-759
470036-764
470036-767
470038-311
2
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
C
470036-639
470036-741
470036-742
470036-693
470036-749
470036-750
470036-757
470036-758
470036-765
470036-766
O
470038-800
Maintenance and Service Guide
Product Description
Table 1-3
Compaq Evo Notebook N1000v Models (Continued)
N1000v
P
220
Taiwan
N1000v
P
220
P
200
P
200
P
200
P
200
W
P5
30
V
P
P
Japan
Japan (English)
X5
30
W
X5
30
W
X5
20
W
4770037-831
200
X5
20
D
470037-957
470037-953
470036-638
470036-641
Asia Pacific
Australia
Japan
Japan (English)
N1000v
30
4770036-620
4770036-622
Latin America
N1000v
X5
470037-828
470037-824
470036-619
470037-829
470036-616
French Canada
Latin America
N1000v
C
25
2
C
25
O
Latin America
(NAFTA)
470037-833
C
25
O
C
25
O
470038-807
Asia Pacific
Australia
French Canada
Korea
Latin America
N1000v
V
470037-832
Hong Kong
N1000v
30
470038-801
Latin America
N1000v
P5
200
X5
20
D
470036-637
470036-640
Maintenance and Service Guide
470036-617
Latin America
(NAFTA)
Thailand
United States
C
25
470037-825
470036-618
2
Latin America
(NAFTA)
United States
C
25
4770036-623
4770036-621
O
Latin America
(NAFTA)
C
12
470037-834
O
470037-960
470038-782
470037-956
Korea
Taiwan
Thailand
C
Taiwan
12
2
470038-783
1–13
Product Description
Table 1-3
Compaq Evo Notebook N1000v Models (Continued)
N1000v
P
200
Brazil
Latin America
N1000v
P
P
Asia Pacific
Australia
Belgium
Czech Republic
Denmark
France
French Canada
Greece/Poland
Hungary
Israel
Italy
Korea
Latin America
Latin America
(NAFTA)
1–14
30
W
470038-304
470038-299
200
People’s Republic of
China
N1000v
X4
200
X4
30
V
C
25
O
Latin America
(NAFTA)
United States
470038-305
470038-310
C
25
O
C
25
O
470038-791
X4
20
V
470037-837
470037-835
470036-694
470036-698
470036-702
470036-709
470036-629
470036-710
470036-717
470036-718
470036-725
470037-838
470036-625
470036-624
The Netherlands
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
470036-727
470036-735
470036-736
470036-745
470036-689
470036-746
470036-753
470036-754
470036-761
470038-803
470037-836
470036-762
470036-769
470036-628
Maintenance and Service Guide
Product Description
Table 1-3
Compaq Evo Notebook N1000v Models (Continued)
N1000v
P
200
P
200
P
160
20
D
P
C
Asia Pacific
Australia
French Canada
Korea
X4
30
W
470038-303
470038-300
150
Brazil
Latin America
N1000v
X4
470038-804
Brazil
Latin America
N1000v
V
C
25
2
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Taiwan
Turkey
United Kingdom
United States
470036-734
470036-737
470036-744
470036-690
470036-747
470036-752
470036-755
470036-760
470038-802
470036-763
470036-768
470036-631
470036-728
Hong Kong
N1000v
20
470036-695
470036-699
470036-703
470036-708
470036-630
470036-711
470036-716
470036-719
470036-724
470036-626
470036-627
Belgium
Czech Republic
Denmark
France
French Canada
Greece/Poland
Hungary
Israel
Italy
Latin America
Latin America
(NAFTA)
The Netherlands
N1000v
X4
X4
20
V
470038-302
470038-301
150
X4
20
V
470037-827
470037-823
470037-787
470037-830
Maintenance and Service Guide
C
12
O
470038-790
People’s
Republic of
China
C
25
O
Latin America
(NAFTA)
United States
C
25
470038-306
470038-309
O
Latin America
(NAFTA)
United States
C
25
Norway
Thailand
United States
470038-307
470038-308
O
470037-809
470037-826
470037-785
1–15
Product Description
Table 1-3
Compaq Evo Notebook N1000v Models (Continued)
N1000v
C
150
French Canada
N1000v
C
C
150
150
X4
20
D
X4
20
D
470037-950
C
150
Japan
N1000v
V
470037-958
470037-954
470038-805
470037-949
470037-951
Japan
N1000v
20
4770037-786
Asia Pacific
Australia
Hong Kong
Japan
Japan (English)
N1000v
X4
X4
20
D
470038-313
C
140
United States (NAFTA)
X4
20
D
C
25
2
United States
C
12
470037-784
O
470037-959
470038-793
470037-955
470041-610
Korea
Taiwan
Thailand
United States
C
12
2
Japan (English)
C
12
E
Japan (English)
C
12
470037-952
470038-314
E
470040-456
Table 1-4
Compaq Presario 1500 Models
The following Presario 1500 notebook models use config. code LDLZ and
feature:
■ TouchPad
■ 8-cell, 4.0-Ah Li ion battery pack
■ 2-year warranty
■ diskette drive
■ 32 MB of discrete video memory
P1527
P
240
Germany
P1525
Belgium
Germany
1–16
X5
30
W
C
51
E
C
25
E
470046-799
P
240
X5
30
W
470045-511
470045-530
Norway
470045-534
Maintenance and Service Guide
Product Description
Table 1-4
Compaq Presario 1500 Models (Continued)
P1522
P
200
Belgium
X4
30
W
C
25
E
470046-243
The following Presario 1500 notebook models use config. code KT2Z and
feature:
■ TouchPad
■ 8-cell, 4.0-Ah Li ion battery pack
■ 2-year warranty
■ diskette drive
■ 32 MB of discrete video memory
P1515
P
240
Belgium
Germany
P1510
P
220
P
200
Belgium
Denmark
Germany
Italy
X5
30
W
P
P
X5
20
V
C
25
E
Italy
The Netherlands
C
25
470044-595
470044-596
E
The Netherlands
Norway
Sweden/Finland
C
25
E
C
25
E
C
25
E
470036-670
470036-671
470036-673
470041-611
200
The Netherlands
P1505
W
470036-664
470036-665
470036-667
470036-599
Sweden/Finland
P1507
30
470044-593
470044-594
Belgium
Denmark
Germany
Italy
P1508
X5
X4
20
W
470039-996
200
X4
20
W
470036-663
470036-597
470036-666
470036-668
Maintenance and Service Guide
The Netherlands
Norway
Sweden/Finland
470036-669
470036-672
470036-598
1–17
Product Description
Table 1-4
Compaq Presario 1500 Models (Continued)
The following Presario 1500 notebook models use config. code LDLZ and
feature:
■ TouchPad
■ 8-cell, 4.0-Ah Li ion battery pack
■ 1-year warranty
■ diskette drive
■ 32 MB of discrete video memory
P1525
P
240
Canada (English)
French Canada
P1522
P
P
240
240
P
240
P
240
P
240
P
240
40
W
United States
C
51
470046-473
O
Latin America
(NAFTA)
470045-560
C
51
E
X5
40
W
C
51
E
X5
40
W
C
25
E
X5
40
W
Thailand
470050-701
C
25
E
P
X5
30
W
C
51
E
C
25
E
470048-572
240
Asia Pacific
Australia/New Zealand
India
1–18
X5
E
470045-728
The Netherlands
P1555
W
470050-696
Korea
P1527
60
51
470046-474
Asia Pacific
P1513
X5
C
470050-054
United States
P1580
W
470045-559
Korea
P1528
40
470047-864
470047-863
Latin America
P1575
P5
X5
30
W
470047-701
470047-705
470047-700
Korea
Thailand
470050-053
470047-704
Maintenance and Service Guide
Product Description
Table 1-4
Compaq Presario 1500 Models (Continued)
P1525
P
240
P
P
240
P
240
240
P
240
Hong Kong
X5
30
W
X5
30
W
X5
30
W
470045-720
P
240
E
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
C
25
E
C
25
E
470047-911
470045-554
470045-420
470045-555
470047-912
470047-913
470045-556
470045-557
470045-558
470044-601
470047-347
470044-598
470044-802
Israel
Russia
Saudi Arabia
Switzerland
C
25
E
C
25
E
X5
30
V
Thailand
470045-719
C
25
E
C
25
E
C
25
E
470045-723
P
240
Korea
P1572
25
470045-732
India
P1514
W
470047-867
470044-600
Asia Pacific
P1510
30
470044-599
Australia
P1508
X5
C
470047-873
European
International
France
Greece/Poland
P1510
W
470045-551
470045-552
470045-553
470047-909
470047-910
European
International
P1515
30
470045-421
470047-908
470045-550
Czech Republic
Denmark
European
International
France
Greece/Poland
Israel
Italy
The Netherlands
P1516
X5
X5
20
V
470045-729
P
240
X4
40
W
470050-700
Maintenance and Service Guide
1–19
Product Description
Table 1-4
Compaq Presario 1500 Models (Continued)
P1520
P
240
Latin America
P1508
P
240
P
240
P
240
P
240
P
240
P
240
P
240
P
240
P
240
P
240
Australia
P1565
Hong Kong
1–20
C
25
E
X4
40
V
C
25
E
X4
30
W
C
25
E
X4
30
V
C
25
E
X4
30
V
Taiwan
470048-576
C
25
E
X4
30
V
C
25
E
X4
30
V
C
25
E
X4
30
V
C
12
E
C
25
E
C
25
E
C
25
E
470045-725
Australia/New Zealand
P1509
470045-429
470045-739
India
P1550
Latin America
(NAFTA)
470045-730
Taiwan
P1511
E
470047-699
Korea
P1512
W
470050-699
India
P1515
40
25
470050-697
Hong Kong
P1545
X4
C
470050-704
Asia Pacific
P1570
W
470045-737
Taiwan
P1532
40
470045-422
Hong Kong
P1568
X4
X4
20
W
470047-706
X4
20
W
470045-731
P
240
X4
20
V
470048-578
Korea
470050-055
Maintenance and Service Guide
Product Description
Table 1-4
Compaq Presario 1500 Models (Continued)
P1509
P
240
Asia Pacific
P1512
P
240
P
200
P
200
P
200
P
200
P
200
P
200
Taiwan
470045-722
C
12
E
20
W
C
25
E
X4
40
W
C
25
E
X4
30
W
C
25
E
Greece/Poland
Saudi Arabia
United Kingdom
470046-783
470046-235
470046-241
X4
30
W
X4
30
W
C
25
E
United States
470047-876
C
25
E
X4
30
V
C
25
E
C
25
E
C
25
E
470050-703
P
200
X4
30
V
470046-696
P
200
Asia Pacific
P1536
Thailand
470045-736
Taiwan
P1508
X5
470047-878
470047-879
Taiwan
P1511
E
470046-240
Hong Kong
P1538
D
470046-238
470046-239
Canada (English)
French Canada
1507
20
25
470042-497
Czech Republic
European
International
France
P1516
X4
C
470048-571
Hong Kong
P1522
D
470045-726
France
P1505
20
470045-721
India
P1523
X4
X4
20
W
470041-812
P
200
X4
20
V
Australia
C
25
470041-811
E
470050-705
Maintenance and Service Guide
1–21
Product Description
Table 1-4
Compaq Presario 1500 Models (Continued)
P1506
P
200
Hong Kong
P1540
P
200
P
200
P
200
P
190
P
180
Canada (English)
French Canada
P1531
P
180
P
180
People’s Republic of
China
P1528
P
180
Asia Pacific
P1504
P
160
20
R
C
25
E
X4
20
R
Thailand
470047-703
C
25
E
X4
20
D
C
12
E
X4
30
V
C
25
E
C
51
E
470047-697
X5
40
W
X4
30
V
United States
470047-344
C
25
E
C
12
E
C
25
E
C
25
E
C
25
E
470048-574
X4
30
V
470045-734
X4
20
D
X4
30
W
470040-458
C
170
People’s Republic of
China
1–22
E
470050-698
Hong Kong
P1522
X4
470047-865
470047-866
People’s Republic of
China
P1502
25
470045-738
People’s Republic of
China
P1520
C
470047-698
Taiwan
P1530
V
470047-702
India
P1510
20
470045-735
Asia Pacific
P1535
X4
X4
20
D
470050-706
Maintenance and Service Guide
Product Description
Table 1-4
Compaq Presario 1500 Models (Continued)
P1525
C
160
Asia Pacific
P1520
X4
20
R
470050-695
C
160
People’s Republic of
China
X4
20
D
C
25
E
Taiwan
C
470048-577
25
E
470048-575
The following Presario 1500 notebook model uses config. code KQF1 and
features:
■ TouchPad
■ 8-cell, 4.0-Ah Li ion battery pack
■ 1-year warranty
■ diskette drive
■ 32 MB of discrete video memory
P1505
P
160
United States
X5
30
W
470037-316
C
25
E
Wireless promotional model
The following Presario 1500 notebook model uses config. code KQF2 and
features:
■ TouchPad
■ 8-cell, 4.0-Ah Li ion battery pack
■ 1-year warranty
■ diskette drive
■ 32 MB of discrete video memory
P1501
P
United States
160
P5
30
W
C
25
E
470037-317
Maintenance and Service Guide
1–23
Product Description
Table 1-4
Compaq Presario 1500 Models (Continued)
The following Presario 1500 notebook model uses config. code KQF3 and
features:
■ TouchPad
■ 8-cell, 4.0-Ah Li ion battery pack
■ 1-year warranty
■ diskette drive
■ 32 MB of discrete video memory
P1500
C
150
United States
X4
20
W
470038-813
C
25
E
Wireless promotional model
The following Presario 1500 notebook model uses config. code KQF4 and
features:
■ TouchPad
■ 8-cell, 4.0-Ah Li ion battery pack
■ 1-year warranty
■ diskette drive
■ 32 MB of discrete video memory
P1510
P
220
United States
P5
40
W
470036-657
C
51
E
Wireless promotional model
The following Presario 1500 notebook models use config. code KQFZ and
feature:
■ TouchPad
■ 8-cell, 4.0-Ah Li ion battery pack
■ 1-year warranty
■ diskette drive
■ 32 MB of discrete video memory
P1510
P
220
Europe International
Greece/Poland
Hungary
Israel
P1502
P
Latin America
1–24
220
X5
30
W
470036-775
470036-778
470036-779
470036-782
X5
30
W
470036-600
C
25
E
Russia
Saudi Arabia
Switzerland
United Kingdom
C
51
Latin America
(NAFTA)
470036-786
470036-771
470036-596
470036-796
E
470036-799
Maintenance and Service Guide
Product Description
Table 1-4
Compaq Presario 1500 Models (Continued)
P1500
P
220
Asia Pacific
Australia
P1510
P
200
P
200
P
200
P
200
P
200
Korea
P1506
P
200
Taiwan
X5
30
W
Korea
Thailand
C
51
470036-816
470038-324
E
Canada
470037-841
C
25
E
X5
30
V
C
25
E
X5
20
W
C
25
E
470036-774
470036-594
470036-780
470036-781
X5
20
V
Russia
Saudi Arabia
Switzerland
United Kingdom
C
25
E
C
12
E
C
25
E
470036-785
470036-770
470036-792
470036-797
X4
30
V
470038-327
P
200
Latin America
P1500
W
E
470037-904
India
P1501
40
25
470038-332
Europe International
Greece/Poland
Hungary
Israel
P1504
P5
C
470036-815
India
P1505
W
470036-593
Korea
P1507
30
470036-808
470036-800
French Canada
P1501
X5
P
X4
20
W
470036-601
200
X4
20
W
Latin America
(NAFTA)
C
25
470036-602
E
470038-812
Maintenance and Service Guide
1–25
Product Description
Table 1-4
Compaq Presario 1500 Models (Continued)
P1500
P
200
Australia
P1503
20
W
C
25
E
C
25
E
470036-818
P
200
Asia Pacific
Korea
P1505
X4
X4
20
D
470036-805
470036-813
P
200
India
X4
20
D
Thailand
470036-804
C
12
E
C
25
E
C
12
E
C
12
E
C
12
E
470038-326
P1500
P
160
Hong Kong
P1500
20
V
470038-810
P
160
People’s Republic of
China
P1500
X4
P
150
Taiwan
X4
20
V
470037-319
X4
30
D
470037-320
P1500
C
150
Taiwan
X4
20
D
470038-811
1.2 Features
The notebook has the following features:
■
The following processors are available, varying by notebook
model:
❏
1–26
The Evo Notebook N1020v features an Intel Mobile
Pentium 4 2.4-, 2.0-, or 1.8-GHz processor with 512-KB
integrated L2 cache, or an Intel Celeron 1.6- or 1.5-GHz
processor with 256-KB integrated L2 cache.
Maintenance and Service Guide
Product Description
❏
The Evo Notebook N1000v features an Intel Mobile
Pentium 4 2.2-, 2.0-, 1.8-, 1.7-, 1.6-, or 1.5-GHz
processor with 512-KB integrated L2 cache, or an
Intel Celeron 1.5- or 1.4-GHz processor with 256-KB
integrated L2 cache.
❏
The Presario 1500 features an Intel Mobile Pentium 4
2.4-, 2.2-, 2.0-, 1.9-, 1.8-, 1.6-, or 1.5-GHz processor with
512-KB integrated L2 cache, or an Intel Celeron 1.6- or
1.5-GHz processor with 256-KB integrated L2 cache.
■
ATI P7 graphics accelerator with 32 MB of shared
Synchronous DRAM (SDRAM) and 4X AGP graphics card
■
128-MB high-performance SDRAM, expandable to 1.0 GB
■
Microsoft Windows 2000, Windows XP Home,
or Windows XP Professional, varying by computer model
■
15.0-inch SXGA+ (1400 × 1050) or XGA (1024 × 768), or
14.1-inch XGA (1024 × 768), TFT display with over 16.7
million colors, varying by computer model
■
Full-size Windows 98 keyboard with:
❏
TouchPad pointing device (Evo Notebook N1020v and
N1000v and Presario 1500 models)
❏
Dual Stick (TouchPad and point stick; Evo Notebook
N1020v and N1000v models only)
■
Network interface card (NIC) integrated on the system board,
with a mini PCI V.92 modem
■
Integrated wireless support of 802.11b and Bluetooth devices
through MultiPort
■
Support for one Type I or II PC Card slot with support for
both 32-bit CardBus and 16-bit PC Cards
■
External 65 W AC adapter with power cord
■
8-cell Li ion battery pack
■
40-, 30-, or 20-GB high-capacity hard drive, varying by
computer model
Maintenance and Service Guide
1–27
Product Description
■
1.44-MB diskette drive
■
Support for the following drives through the fixed optical
drive:
❏
24X Max CD-ROM drive
❏ 16X Max CD-RW drive
❏ 8X Max DVD-ROM drive
❏ 8X Max DVD-ROM/CD-RW combination drive
■
Connectors for:
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
1–28
RJ-45 network
RJ-11 modem
Universal serial bus
Parallel devices
External monitor
AC power
Stereo line out/headphone
Mono microphone
S-video
Port replicator
Infrared
1394 digital input
■
JBL Pro stereo speakers with bass reflex
■
Dolby Digital certified sound
Maintenance and Service Guide
Product Description
1.3 Clearing a Password
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also clear
CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer for Disassembly,” for more
information).
2. Remove the RTC battery (refer to Section 5.7, “Disk Cell
RTC Battery”).
3. Wait approximately five minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
battery packs at this time.
6. Turn on the computer.
All passwords and all CMOS settings have been cleared.
1.4 Power Management
The computer comes with power management features that
extend battery operating time and conserve power. The computer
supports the following power management features:
■ Standby
■ Hibernation
■ Setting customization by the user
■ Hotkeys for setting level of performance
■ Smart battery that provides an accurate battery power gauge
■ Battery calibration
■ Lid switch suspend/resume
■ Power/Suspend button
■ Advanced Configuration and Power Management (ACP)
compliance
Maintenance and Service Guide
1–29
Product Description
1.5 Computer External Components
The external components on the front and right side of the
computer are shown in Figure 1-2 and described in Table 1-5.
.
Figure 1-2. Front and Right Side Components
Table 1-5
Front and Right Side Components
Item
Component
Function
1
Stereo speakers (2)
Produce stereo sound.
2
Power/Standby light
On: Power is turned on.
Off: Power is turned off.
Blinking: Computer is in Standby mode.
1–30
Maintenance and Service Guide
Product Description
Table 1-5
Front and Right Side Components (Continued)
Item
Component
Function
3
Display release latch
Opens the computer.
4
Battery light
On: A battery pack is charging.
Blinking: A battery pack that is the only
available power source has reached a
low-battery condition.
5
Battery bay
Accepts an 8-cell Li ion battery pack.
6
Optical drive bay
Accepts a CD-ROM, CD-RW, DVD-ROM, or
DVD/CD-RW combination drive.
7
Infrared port
Provides wireless communication
between the computer and another
infrared-equipped device using an infrared
beam.
8
1394 jack
Connects IEEE 1394-compliant products,
such as digital camcorders, video editing
equipment, VCRs, cameras, and audio
players. A 1394 firewire cable is required for
use with this jack.
Maintenance and Service Guide
1–31
Product Description
The computer rear panel and left side components are shown in
Figure 1-3 and described in Table 1-6.
Figure 1-3. Rear Panel and Left Side Components
Table 1-6
Rear Panel and Left Side Components
Item
Component
Function
1
Mono microphone jack
Connects a mono microphone, disabling the
built-in microphone.
2
Stereo speaker/
headphone jack
Connects stereo speakers, headphones,
headset, or television audio.
3
DC power jack
Connects any one of the following:
1–32
■
AC adapter
■
Optional automobile power
adapter/charger
■
Optional aircraft power adapter
Maintenance and Service Guide
Product Description
Table 1-6
Rear Panel and Left Side Components (Continued)
Item
Component
Function
4
Vents
Allow airflow to cool internal components.
To prevent damage, the computer shuts down if an
Ä CAUTION:
overheating condition occurs. Do not block the cooling vent.
Avoid placing the computer on a blanket, rug, or other flexible
surface that may cover the vent area.
5
USB connectors (2)
Connect USB devices.
6
Fan
Provides airflow to cool internal
components.
7
S-Video connector
Connects a television, VCR, camcorder, or
overhead projector.
8
External monitor
connector
Connects an external monitor or overhead
projector.
9
External
keyboard/mouse
connector
Connects an optional full-sized keyboard or
mouse. An optional splitter/adapter allows
both an external keyboard and mouse to be
used at the same time.
10
Parallel connector
Connects a parallel device.
11
RJ-45 network jack
Connects the network cable. A network
cable is not included with the computer.
12
RJ-11 modem jack
Connects the modem cable to an internal
modem. A modem cable is included with
internal modem models.
13
Security cable slot
Attaches an optional security cable to
the computer.
14
PC Card eject button
Ejects a PC Card from the PC Card slot.
15
PC Card slot
Supports a 32-bit (CardBus) or 16-bit
PC Card.
16
Diskette drive
Accepts diskettes.
Maintenance and Service Guide
1–33
Product Description
The computer keyboard components are shown in Figure 1-4 and
described in Table 1-7.
Figure 1-4. Keyboard Components
Table 1-7
Keyboard Components
Item
Component
Function
1
F1 through F12
Perform preset functions.
function keys
2
1–34
Num lock key
Turns on the numeric lock function.
On: Num lock is on and the embedded
numeric keypad is enabled.
Maintenance and Service Guide
Product Description
Table 1-7
Keyboard Components (Continued)
Item
Component
Function
3
Embedded numeric
keypad
Converts keys to numeric keypad.
4
Cursor control keys
Move the cursor around the screen.
5
Windows application
key
Displays a menu when using a Microsoft
application. The menu is the same one that
is displayed by pressing the right mouse
button.
6
Windows logo keys
Display the Windows Start menu.
7
Fn key
Used with hotkeys to perform preset hotkey
functions.
Maintenance and Service Guide
1–35
Product Description
The computer top components are shown in Figure 1-5 and
described in Table 1-8.
Figure 1-5. Top Components
Table 1-8
Top Components
Item
Component
Function
1
Power light
On: Power is turned on.
Blinking: Computer is in Standby. The
power light also blinks if a battery pack that
is the only available power source reaches
a low-battery condition.
2
Num lock light
On: Num lock is on and the embedded
numeric keypad is enabled.
3
Easy Access
Buttons (3)
Provide quick access to the Internet. Refer
to the Hardware Guide that ships with the
computer for information about these
buttons.
1–36
Maintenance and Service Guide
Product Description
Table 1-8
Top Components (Continued)
Item
Component
Function
4
Power button
Turns on the computer. Use the operating
system Shut Down command to turn off the
computer.
5
Digital audio button
Launches Windows Media Player to play
MP3 music.
6
Volume control buttons
Adjust the volume of the stereo speakers.
7
Caps lock light
On: Caps lock is on.
8
Drive indicator light
Turns on when the hard drive, CD-, or
DVD-ROM drive is accessed.
9
Display lid switch
Turns off the computer display if the
computer is closed while on.
10
Microphone
Allows for audio input.
11
TouchPad
Moves the mouse cursor, selects, and
activates.
12
TouchPad buttons
Function like the left and right mouse
buttons on an external mouse.
13
EasyScroll
Scrolls the screen left, right, up, and down.
14
Battery power light
On: A battery pack is charging.
Blinking: A battery pack that is the only
available power source has reached a
low-battery condition.
15
Power/Standby light
On: Power is turned on.
Off: Power is turned off.
Blinking: Computer is in Standby mode.
Maintenance and Service Guide
1–37
Product Description
The external components on the bottom of the computer are
shown in Figure 1-6 and described in Table 1-9.
Figure 1-6. Bottom Components
Table 1-9
Bottom Components
Item
Component
Function
1
Connector cover
Protects the parallel, external
monitor, external keyboard/mouse,
and USB connectors.
2
Docking connector
Connects the computer to an
optional port replicator.
1–38
Maintenance and Service Guide
Product Description
Table 1-9
Bottom Components (Continued)
Item
Component
Function
3
Mini PCI communications
compartment
Contains the mini PCI modem
card.
4
Hard drive bay
Supports the primary hard drive.
The hard drive is secured to the
computer by one screw.
5
Hard drive retention screw
Secures the hard drive to the
computer.
6
Certificate of Authenticity label
Contains the Product Key, which
may need to be entered before
using some Windows operating
systems.
7
Serial number
Identifies the computer; needed
when you call Compaq customer
support.
8
Battery pack release switch
Releases the battery pack from
the battery compartment.
9
Battery bay
Accepts an 8-cell Li ion
battery pack.
10
Memory expansion
compartment
Covers the memory expansion
compartment that contains two
memory expansion slots for
memory expansion boards.
Maintenance and Service Guide
1–39
Product Description
1.6 Design Overview
This section presents a design overview of key parts and features
of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to
identify replacement parts and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps. The system
board provides the following device connections:
■
Memory expansion board
■
Hard drive
■
Display
■
Keyboard/TouchPad or pointing stick
■
Audio
■
Intel Mobile Pentium 4 processors with SpeedStep
technology or Intel Celeron processors
■
Fan
■
PC Card
■
Modem or modem/NIC
The computer uses an electrical fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on
automatically when high-temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on
the left side of the computer.
Ä
1–40
CAUTION: To properly ventilate the computer, allow at least a
7.6-cm (3-inch) clearance on the left and right sides of the
computer.
Maintenance and Service Guide
2
Troubleshooting
Å
WARNING: Only authorized technicians trained by Compaq should
repair this equipment. All troubleshooting and repair procedures
are detailed to allow only subassembly/module level repair.
Because of the complexity of the individual boards and
subassemblies, no one should attempt to make repairs at the
component level or make modifications to any printed wiring board.
Improper repairs can create a safety hazard. Any indication of
component replacement or printed wiring board modification may
void any warranty or exchange allowances.
2.1 Computer Setup and
Diagnostics Utilities
Selecting Computer Setup or
Compaq Diagnostics
The computer features two Compaq system management utilities:
■
Computer Setup—A system information and customization
utility that can be used even when your operating system is
not working or will not load. This utility includes settings that
are not available in Windows.
Maintenance and Service Guide
2–1
Troubleshooting
■
Compaq Diagnostics—A system information and diagnostic
utility that is used within your Windows operating system.
Use this utility whenever possible to:
❏
Display system information.
❏
Test system components.
❏
Troubleshoot a device configuration problem in
Windows 2000, Windows XP Professional, or
Windows XP Home.
Using Computer Setup
Information and settings in Computer Setup are accessed from
the File, Security, or Advanced menus:
1. Turn on or restart the computer. Press F10 while the
F10 = ROM Based Setup message is displayed in the
lower-left corner of the screen.
❏
To change the language, press F2.
❏
To view navigation information, press F1.
❏
To return to the Computer Setup menu, press esc.
2. Select the File, Security, or Advanced menu.
3. To close Computer Setup and restart the computer:
❏
Select File > Save Changes and Exit and press enter.
or
❏
Select File > Ignore Changes and Exit and press enter.
4. When you are prompted to confirm your action, press F10.
2–2
Maintenance and Service Guide
Troubleshooting
Selecting from the File Menu
Table 2-1
File Menu
Select
To Do This
System Information
■
View identification information about the
computer, a docking base, and any battery
packs in the system.
■
View specification information about the
processor, memory and cache size, and
system ROM.
Save to Floppy
Save system configuration settings to a diskette.
Restore from Floppy
Restore system configuration settings from a
diskette.
Restore Defaults
Replace configuration settings in Computer
Setup with factory default settings. (Identification
information is retained.)
Ignore Changes and Exit
Cancel changes entered during the current
session, then exit and restart the computer.
Save Changes and Exit
Save changes entered during the current
session, then exit and restart the computer.
Maintenance and Service Guide
2–3
Troubleshooting
Selecting from the Security Menu
Table 2-2
Security Menu
Select
To Do This
Setup Password
Enter, change, or delete a setup password.
(The setup password is called an administrator
password in Compaq Computer Security, a
program accessed from the Windows Control
Panel.)
Power-on Password
Enter, change, or delete a power-on password.
DriveLock Passwords
Enable/disable DriveLock; change a DriveLock
User or Master password.
Lock Settings are accessible only
✎ Drive
when you enter Computer Setup by
turning on (not restarting) the computer.
Password Options
Password options can be
selected only when a
power-on password has
been set.
Enable/disable:
■
QuickLock
■
QuickLock on Standby
■
QuickBlank
enable QuickLock on Standby or
✎ To
QuickBlank, you must first enable
QuickLock.
Device Security
Enable/disable:
■
Ports or diskette drives*
■
Diskette write*
■
CD-ROM or diskette startup
for a DVD-ROM can be entered in
✎ Settings
the CD-ROM field.
System IDs
Enter identification numbers for the computer, a
docking base, and all battery packs in the
system.
*Not applicable to SuperDisk LS-120 drives.
2–4
Maintenance and Service Guide
Troubleshooting
Selecting from the Advanced Menu
Table 2-3
Advanced Menu
Select
To Do This
Language (or press F2)
Change the Computer Setup language.
Boot Options
Enable/disable:
Device Options
■
QuickBoot, which starts the computer more
quickly by eliminating some startup tests.
(If you suspect a memory failure and want to
test memory automatically during startup,
disable QuickBoot.)
■
MultiBoot, which sets a startup sequence
that can include most bootable devices and
media in the system.
■
Enable/disable the embedded numeric
keypad at startup.
■
Enable/disable multiple standard pointing
devices at startup. (To set the computer to
support only a single, usually nonstandard,
pointing device at startup, select Disable.)
■
Enable/disable USB legacy support for a
USB keyboard. (When USB legacy support
is enabled, the keyboard works even when a
Windows operating system is not loaded.)
■
Set an optional external monitor or overhead
projector connected to a video card in a
docking base as the primary device.
(When the computer display is set as
secondary, the computer must be shut down
before undocking from a docking base.)
Maintenance and Service Guide
2–5
Troubleshooting
Table 2-3
Advanced Menu (Continued)
Select
To Do This
Device Options
(continued)
■
Change the parallel port mode from
Enhanced Parallel Port (EPP, the default
setting) to standard, bidirectional, EPP or
Enhanced Capabilities Port (ECP).
■
Set video-out mode to NTSC (default), PAL,
NTSC-J, or PAL-M.*
■
Enable/disable all settings in the SpeedStep
window. (When Disable is selected, the
computer runs in Battery Optimized mode.)
■
Specify how the computer recognizes
multiple identical docking bases that are
identically equipped. (Select Disable to
recognize the docking bases as a single
docking base; select Enable to recognize
the docking bases individually, by serial
number.)
■
Enable/disable the reporting of the
processor serial number by the processor
to the software.
HDD Self Test Options
Run a quick comprehensive self test on hard
drives in the system that support the test
features.
* Video modes vary even within regions. However, NTSC is common in
North America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan;
and PAL-M, in Brazil. Other South and Central American regions may use
NTSC, PAL, or PAL-M.
2–6
Maintenance and Service Guide
Troubleshooting
2.2 Using Compaq Diagnostics
When you access Compaq Diagnostics, a scan of all system
components is displayed on the screen before the Compaq
Diagnostics window opens.
You can display more or less information from anywhere within
Compaq Diagnostics by selecting Level on the menu bar.
Compaq Diagnostics is designed to test Compaq components.
If non-Compaq components are tested, the results may be
inconclusive.
Obtaining, Saving, or Printing
Configuration Information
1. Access Compaq Diagnostics by selecting Start > Settings >
Control Panel > Compaq Diagnostics.
2. Select Categories, then select a category from the
drop-down list.
❏
To save the information, select File > Save As.
❏
To print the information, select File > Print.
3. To close Compaq Diagnostics, select File > Exit.
Maintenance and Service Guide
2–7
Troubleshooting
Obtaining, Saving, or Printing Diagnostic
Test Information
1. Access Compaq Diagnostics by selecting Start > Settings >
Control Panel > Compaq Diagnostics.
2. Select the Test tab.
3. In the scroll box, select the category or device you want
to test.
4. Select a test type:
2–8
❏
Quick Test—Runs a quick, general test on each device in
a selected category.
❏
Complete Test—Performs maximum testing on each
device in a selected category.
❏
Custom Test—Performs maximum testing on a selected
device.
◆
To run all tests for your selected device, click
Check All.
◆
To run only the tests you select, click Uncheck All,
then select the checkbox for each test you want
to run.
Maintenance and Service Guide
Troubleshooting
5. Select a test mode:
❏
Interactive Mode—Provides maximum control over the
testing process. You determine whether the test was
passed or failed, and you may be prompted to insert or
remove devices.
❏
Unattended Mode—Does not display prompts. If errors
are found, they are displayed when testing is complete.
6. Click Begin Testing.
7. Select a tab to view a test report:
❏
Status tab—Summarizes the tests run, passed, and failed
during the current testing session.
❏
Log tab—Lists tests run on the system, the number of
times each test has run, the number of errors found on
each test, and the total run time of each test.
❏
Error tab—Lists all errors found in the computer with
their error codes.
8. Select a tab to save the report:
❏
Log tab—Select Save.
❏
Error tab—Select Save.
9. Select a tab to print the report:
❏
Log tab—Select File > Save As, then print the file from
your folder.
Maintenance and Service Guide
2–9
Troubleshooting
2.3 Troubleshooting Flowcharts
Table 2-4
Troubleshooting Flowcharts Overview
Flowchart
Description
2.1
Initial Troubleshooting
2.2
No Power, Part 1
2.3
No Power, Part 2
2.4
No Power, Part 3
2.5
No Power, Part 4
2.6
No Video, Part 1
2.7
No Video, Part 2
2.8
Nonfunctioning Docking Station
2.9
No Operating System (OS) Loading
2.10
No OS Loading From Hard Drive, Part 1
2.11
No OS Loading From Hard Drive, Part 2
2.12
No OS Loading From Hard Drive, Part 3
2.13
No OS Loading From Diskette Drive
2.14
No OS Loading From CD- or DVD-ROM Drive
2.15
No Audio, Part 1
2.16
No Audio, Part 2
2.17
Nonfunctioning Device
2.18
Nonfunctioning Keyboard
2.19
Nonfunctioning Pointing Device
2.20
No Network or Modem Connection
2–10
Maintenance and Service Guide
Troubleshooting
Flowchart 2.1 - Initial Troubleshooting
Begin
troubleshooting.
N
Go to
Flowchart 2.2,
No Power, Part 1.
Is there
power?
Y
N
Check
LED board,
speaker
connections.
Beeps,
LEDs, or error
messages?
N
Y
Go to
Flowchart 2.17,
Nonfunctioning
Device.
All drives
working?
N
Y
Go to
Flowchart 2.6,
No Video, Part 1.
Is there video?
(no boot)
N
Y
Keyboard/
pointing device
working?
N
Y
Go to
Flowchart 2.9,
No OS Loading.
Is the OS
loading?
N
Connecting
to network
or modem?
Y
N
Is there
sound?
Y
Go to
Flowchart 2.15,
No Audio.
Y
Maintenance and Service Guide
Go to
Flowchart 2.18,
Nonfunctioning
Keyboard,
or Flowchart 2.19,
Nonfunctioning
Pointing Device.
Go to
Flowchart 2.20,
No Network or
Modem
Connection.
End
2–11
Troubleshooting
Flowchart 2.2 - No Power, Part 1
No power
(power LED
is off).
Remove from
docking station
(if applicable).
N
N
Power up
on battery
power?
Go to
Flowchart 2.3,
No Power,
Part 2.
Power up
on battery
power?
*Reset
power.
Y
Y
N
N
Power up
on AC
power?
Power up
on AC
power?
*Reset
power.
Y
Go to
Flowchart 2.4,
No Power,
Part 3.
Y
Y
Power up
in docking
station?
* On some models there is a separate reset
button. On some models the computer may
be reset using the Standby switch and either
the lid switch or the main power switch.
Done
N
1. Reseat the power cables in the docking
station and at the AC outlet.
2. Ensure that the AC power source is active.
3. Ensure that the power strip is working.
Y
Done
2–12
N
Power up
in docking
station?
Go to
Flowchart 2.8,
Nonfunctioning
Docking Station.
Maintenance and Service Guide
Troubleshooting
Flowchart 2.3 - No Power, Part 2
Continued from
Flowchart 2.2,
No Power, Part 1.
Visually check for
debris in battery
socket and clean
if necessary.
Y
Power on?
Done
N
Check battery by
recharging,
moving it to
another computer,
or replacing it.
N
Replace
power supply
(if applicable).
Power on?
Y
N
Done
Power on?
Go to
Flowchart 2.4,
No Power,
Part 3.
Y
Done
Maintenance and Service Guide
2–13
Troubleshooting
Flowchart 2.4 - No Power, Part 3
Continued from
Flowchart 2.3,
No Power, Part 2.
Plug directly
into AC outlet.
Y
Power LED
on?
Done
N
Reseat AC adapter
in computer and
at power source.
Y
Power on?
Done
N
N
External
Try different
outlet.
Power outlet
active?
Y
Internal or
external AC
adapter?
N
Internal
Go to
Flowchart 2.5,
No Power,
Part 4.
Replace
power cord.
Power on?
Y
Y
Power on?
Replace external
AC adapter.
Done
Done
N
2–14
Maintenance and Service Guide
Troubleshooting
Flowchart 2.5 - No Power, Part 4
Continued from
Flowchart 2.4,
No Power, Part 3.
Open
computer.
Y
Loose or
damaged
parts?
N
Reseat loose
components and
boards and
replace
damaged items.
Close
computer and
retest.
N
Power on?
Y
Replace the following items (if applicable).
Check computer operation after each
replacement:
1. Internal DC-DC converter*
2. Internal AC adapter
3. Processor board*
4. System board*
Done
*Replace these items as a set to prevent
shorting out among components.
Maintenance and Service Guide
2–15
Troubleshooting
Flowchart 2.6 - No Video, Part 1
No video.
Docking
station
Go to
Flowchart 2.7,
No Video, Part 2.
Stand-alone
or docking
station?
* To change from internal to
external display, use the hotkey
combination.
Stand-alone
Internal or
external
display*?
Y
Adjust
brightness.
Press lid
switch to ensure
operation.
A
Adjust
brightness.
Y
Video OK?
Done
N
Internal
External
Video OK?
Y
Video OK?
Done
N
Done
N
Replace the following one at a time. Test after each replacement.
1. Cable between notebook and computer display (if applicable)
2. Inverter board (if applicable)
3. Display
4. System board
Check for bent
pins on cable.
N
Video OK?
Y
Internal and
external
video OK?
Replace
system
board.
Y
Done
2–16
N
Try
another
display.
Done
Maintenance and Service Guide
Troubleshooting
Flowchart 2.7 - No Video, Part 2
Continued from
Flowchart 2.6,
No Video, Part 1.
Remove notebook
from docking
station, if
connected.
Adjust
display
brightness.
Check brightness
of external
monitor.
N
Y
Go to “A” in
Flowchart 2.6,
No Video, Part 1.
Video OK?
Y
Done
Video OK?
N
Check that notebook is properly
seated in docking station,
for bent pins on cable, and for
monitor connection.
Try another
external
monitor.
Y
Video OK?
Y
Internal
and external
video OK?
Done
Done
N
N
Adjust external
monitor display.
Maintenance and Service Guide
Go to
Flowchart 2.8,
Nonfunctioning
Docking Station.
2–17
Troubleshooting
Flowchart 2.8 - Nonfunctioning Docking Station
(if applicable)
Nonfunctioning
docking station.
Reseat power
cord in docking
station and
power outlet.
Reinstall
notebook into
docking station.
Check voltage
setting on
docking station.
Y
Reset monitor
cable connector at
docking station.
Docking
station
operating?
Done
N
Y
Docking
station
operating?
N
Remove
notebook, reseat
all internal parts,
and replace any
damaged items in
docking station.
2–18
Done
Replace the following docking station
components one at a time. Check
computer operation after each
replacement.
1. Power supply
2. I/O board
3. Backplane board
4. Switch box
5. Docking motor mechanism
Maintenance and Service Guide
Troubleshooting
Flowchart 2.9 - No Operating System (OS) Loading
No OS
loading.*
Reseat power
cord in docking
station and
power outlet.
* Before beginning troubleshooting, always
check cable connections, cable ends, and
drives for bent or damaged pins.
No OS loading
from hard drive,
go to Flowchart 2.10,
No OS Loading from
Hard Drive, Part 1.
No OS loading
from diskette drive,
go to Flowchart 2.13,
No OS Loading from
Diskette Drive.
No OS loading
from CD- or
DVD-ROM drive,
go to Flowchart 2.14,
No OS Loading
from CD- or
DVD-ROM Drive.
Maintenance and Service Guide
2–19
Troubleshooting
Flowchart 2.10 - No OS Loading from Hard Drive, Part 1
OS not
loading from
hard drive.
Y
Nonsystem
disk message?
N
Go to
Flowchart 2.11,
No OS Loading
from Hard Drive,
Part 2.
Reseat
external
hard drive.
Y
OS loading?
Done
N
N
Boot from
CD?
N
Y
Boot from
diskette?
Check the setup
utility for correct
booting order.
Y
N
Go to
Flowchart 2.13,
No OS
Loading from
Diskette Drive.
Change boot
priority through
the setup utility
and reboot.
Boot from
hard drive?
N
Y
Boot from
hard drive?
Done
Go to
Flowchart 2.17,
Nonfunctioning
Device.
Y
2–20
Maintenance and Service Guide
Troubleshooting
Flowchart 2.11 - No OS Loading from Hard Drive, Part 2
Continued from
Flowchart 2.10,
No OS Loading
from Hard Drive,
Part 1.
Reseat
hard drive.
N
1. Replace hard
drive.
2. Replace
system board.
CD or
diskette in
drive?
Y
Hard drive
accessible?
Y
Done
N
Remove
diskette and
reboot.
Run FDISK.
Y
Boot from
hard drive?
N
Done
N
Create partition,
then format hard
drive to bootable
C:\ prompt.
Hard drive
partitioned?
Y
N
Boot from
diskette
drive?
Y
N
Go to
Flowchart 2.13,
No OS Loading
from Diskette
Drive.
Hard drive
formatted?
Y
Format hard drive
and bring to a
bootable C:\
prompt.
N
Y
Hard drive
accessible?
Y
Computer
booted?
Done
Go to
Flowchart 2.12,
No OS Loading
from Hard Drive,
Part 3.
Maintenance and Service Guide
N
Load OS using
Restore CD
(if applicable).
Go to
Flowchart 2.12,
No OS Loading
from Hard Drive,
Part 3.
2–21
Troubleshooting
Flowchart 2.12 - No OS Loading from Hard Drive, Part 3
Continued from
Flowchart 2.11,
No OS Loading
from Hard Drive,
Part 2.
N
System
files on hard
drive?
Install OS
and reboot.
Y
Y
Y
Virus
on hard
drive?
OS
loading from
hard drive?
Clean virus.
N
Done
N
Y
Run SCANDISK
and check for
bad sectors.
Diagnostics
on diskette?
Replace
hard drive.
N
N
Can bad
sectors
be fixed?
Run diagnostics
and follow
recommendations.
Replace
hard drive.
Y
N
Fix bad
sectors.
Boot from
hard drive?
Replace
hard drive.
Y
Done
2–22
Maintenance and Service Guide
Troubleshooting
Flowchart 2.13 - No OS Loading from Diskette Drive
Y
OS not loading
from
diskette drive.
Reseat
diskette drive.
OS
loading?
Done
N
Y
N
Bootable
diskette
in drive?
Nonsystem
disk message?
N
Install bootable
diskette and
reboot computer.
Y
N
Check diskette
for system files.
Try different
diskette.
Go to
Flowchart 2.17,
Nonfunctioning
Device.
Boot
from another
device?
Y
Y
N
Diskette
drive enabled
in the setup
utility?
Enable drive
and cold boot
computer.
Y
1. Replace
diskette drive.
2. Replace
system board.
Nonsystem
disk error?
N
Y
Diskette
drive boot
order?
N
Change boot
priority using
the setup utility.
Clear CMOS.
Refer to
Section 1.3,
“Clearing a
Password,” for
instructions.
Y
OS
loading?
Done
N
Go to
Flowchart 2.17,
Nonfunctioning
Device.
Maintenance and Service Guide
2–23
Troubleshooting
Flowchart 2.14 - No OS Loading from CD- or
DVD-ROM Drive
Y
No OS
loading from
CD- or
DVD-ROM Drive.
N
Bootable
disc in
drive?
Disc
in drive?
N
Y
Install
bootable disc
and reboot
computer.
Try another
bootable disc.
Install
bootable disc.
Y
Boots from
CD or DVD?
Done
N
Y
Reseat
drive.
Boots from
CD or DVD?
Done
N
N
Booting
from another
device?
Y
Y
Booting
order
correct?
N
Go to
Flowchart 2.17,
Nonfunctioning
Device.
Clear CMOS.
Refer to
Section 1.3,
“Clearing a
Password,” for
instructions.
Go to
Flowchart 2.17,
Nonfunctioning
Device.
Correct boot
order using
the setup utility.
2–24
Maintenance and Service Guide
Troubleshooting
Flowchart 2.15 - No Audio, Part 1
Y
Turn up audio
internally or
externally.
No audio.
Audio?
Done
N
Y
Notebook in
docking station
(if applicable)?
N
N
Go to
Flowchart 2.16,
No Audio, Part 2.
Internal
audio?
Undock
Y
Replace the following docking station
components one at a time as applicable.
Check after each change.
Go to
Flowchart 2.16,
No Audio, Part 2.
1. Reseat docking station audio cable.
2. Replace audio cable.
3. Replace speaker.
4. Replace docking station audio board.
5. Replace backplane board.
6. Replace I/O board.
Y
Go to
Flowchart 2.17,
Nonfunctioning
Device.
Audio?
Done
N
Maintenance and Service Guide
2–25
Troubleshooting
Flowchart 2.16 - No Audio, Part 2
Continued from
Flowchart 2.15,
No Audio, Part 1.
N
Audio
driver in OS
configured?
Reload
audio drivers.
Y
N
Correct
drivers for
application?
Load drivers and
set configuration
in OS.
Y
Connect to
external
speaker.
N
Audio?
Y
Replace audio
board and
speaker
connections
in notebook
(if applicable).
Y
Audio?
Done
N
1. Replace internal speakers.
2. Replace audio board (if applicable).
3. Replace system board.
2–26
Maintenance and Service Guide
Troubleshooting
Flowchart 2.17 - Nonfunctioning Device
Nonfunctioning
device.
Reseat
device.
Unplug the nonfunctioning device
from the notebook and inspect cables
and plugs for bent or broken pins or
other damage.
Y
Any physical
device detected?
Fix or
replace
broken item.
Possible bad hard
drive. Replace
drive.
Go to
Flowchart 2.9,
No OS Loading.
Clear
CMOS.
N
Reattach device.
Close notebook,
plug in power,
and reboot.
N
Device
boots
properly?
Y
Done
Maintenance and Service Guide
Possible bad NIC.
Replace card. If
integrated NIC,
replace system
board.
Possible bad
diskette drive.
Replace drive.
N
Device
boots
properly?
Y
Done
2–27
Troubleshooting
Flowchart 2.18 - Nonfunctioning Keyboard
Keyboard
not operating
properly.
Connect notebook
to good external
keyboard.
N
External
device
works?
Replace
system
board.
Y
Reseat internal
keyboard
connector
(if applicable).
N
Replace internal
keyboard or
cable.
OK?
Y
Y
Done
OK?
Done
N
Replace
system
board.
2–28
Maintenance and Service Guide
Troubleshooting
Flowchart 2.19 - Nonfunctioning Pointing Device
Pointing device
not operating
properly.
Connect notebook
to good external
pointing device.
N
Replace
system
board.
External
device
works?
Y
Reseat internal
pointing device
connector
(if applicable).
N
Replace internal
pointing device
or cable.
OK?
Y
Y
Done
OK?
Done
N
Replace
system
board.
Maintenance and Service Guide
2–29
Troubleshooting
Flowchart 2.20 - No Network or Modem Connection
No network
or modem
connection.
N
Network
or modem jack
active?
Replace jack or
have jack
activated.
Y
Y
Connect
to nondigital
line.
Digital
line?
N
N
NIC/modem
configured in OS?
Y
Reload
drivers and
reconfigure.
Done
OK?
N
Y
Disconnect all
power from
the notebook
and open.
Replace
NIC/modem
(if applicable).
Y
Reseat
NIC/modem
(if applicable).
OK?
Done
N
Replace
system
board.
2–30
Maintenance and Service Guide
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the
computer serial number and model number located on the bottom
of the computer (Figure 3-1).
Figure 3-1. Serial Number Location
Maintenance and Service Guide
3–1
Illustrated Parts Catalog
3.2 Computer System Major Components
Figure 3-2. Computer System Major Components
3–2
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer System Major Components
Item
Description
1
Displays
Spare Part
Number
Parts have carbon finish for use with Evo Notebook N1020v models
15.0-inch, TFT, SXGA+
15.0-inch, TFT, XGA
14.1-inch, XGA
311288-001
310689-001
311286-001
Parts have carbon finish for use with Evo Notebook N1000v models
15.0-inch, TFT, SXGA+
15.0-inch, TFT, XGA
14.1-inch, XGA
291643-001
291642-001
291641-001
Parts have silver finish for use with Presario 1500 models with
config. codes beginning with “L”
15-inch, TFT, SXGA+
15-inch, TFT, XGA
14-inch, TFT, XGA
311287-001
310688-001
310687-001
Parts have silver finish for use with Presario 1500 models with
config. codes beginning with “K”
15-inch, TFT, SXGA+
15-inch, TFT, XGA
14-inch, TFT, XGA
Display inverter board (not illustrated)
Maintenance and Service Guide
286754-001
285521-001
285520-001
293348-001
3–3
Illustrated Parts Catalog
Figure 3-2. Computer System Major Components
3–4
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer System Major Components (Continued)
Item
2a
2b
2c
2d
2e
2f
2g
2h
2i
2j
2k
2l
2m
3
Description
Spare Part
Number
Miscellaneous Plastics/Hardware Kit, includes:
285541-001
Left hinge cover
Right hinge cover
*Display assembly release
TouchPad bracket
Charger board shield
Optical drive rear alignment rail
Optical drive front alignment rail
PC Card space saver
*Connector cover
*Hard drive bracket
*Mini PCI compartment cover
*Memory expansion compartment cover
*Battery bezel
*Includes two of each part, one with carbon finish for use with
Evo Notebook N1020v and N1000v models and one with silver
finish for use with Presario 1500 models
Not illustrated: Computer feet
LED covers
for use only with Evo Notebook N1020v models and
Presario 1500 models with config. codes
beginning with “L”
for use only with Evo Notebook N1000v models and
Presario 1500 models with config. codes
beginning with “K”
Maintenance and Service Guide
310695-001
295736-001
3–5
Illustrated Parts Catalog
Figure 3-2. Computer System Major Components
3–6
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer System Major Components (Continued)
Spare Part
Number
Item
Description
4
Keyboards (for use only with TouchPad notebook models)
Arabic
Belgian
Brazilian
Chinese
Czech
Danish
French
French
Canadian
German
Hebrew
Hungarian
International
Italian
Japanese
285530-171
285530-181
285530-201
285530-AA1
285530-221
285530-081
285530-051
285530-121
285530-041
285530-BB1
285530-211
285530-002
285530-061
285530-291
Korean
Latin American
Spanish
Norwegian
Portuguese
Russian
Slovakian
Spanish
Swedish
Swiss
Taiwanese
Thai
Turkish
U.K. English
U.S. English
285530-AD1
285530-161
285530-091
285530-131
285530-251
285530-231
285530-071
285530-101
285530-111
285530-AB1
285530-281
285530-141
285530-031
285530-001
Keyboards with pointing stick (for use only with Dual Stick notebook
models)
Arabic
Belgian
Brazilian
Czech
Danish
French
French
Canadian
German
Hebrew
Hungarian
International
Italian
Japanese
Korean
285531-171
285531-181
285531-201
285531-221
285531-081
285531-051
285531-121
285531-041
285531-BB1
285531-211
285531-002
285531-061
285531-291
285531-AD1
Maintenance and Service Guide
Latin American
Spanish
Norwegian
Portuguese
Russian
Slovakian
Spanish
Swedish
Swiss
Taiwanese
Thai
Turkish
U.K. English
U.S. English
285531-161
285531-091
285531-131
285531-251
285531-231
285531-071
285531-101
285531-111
285531-AB1
285531-281
285531-141
285531-031
285531-001
3–7
Illustrated Parts Catalog
Figure 3-2. Computer System Major Components
3–8
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer System Major Components (Continued)
Item
5a
5b
5c
5d
5e
5f
5g
Description
Spare Part
Number
Miscellaneous Cable Kit, includes:
285540-001
Keyboard-to-TouchButton board cable
(for use only with Dual Stick notebook models)
Microphone
Diskette drive cable
Pointing stick-to-TouchButton board cable
(for use only with Dual Stick notebook models)
TouchButton board-to-TouchPad cable
System board-to-TouchButton board cable
Modem cable
6
Top cover
7
Palm rests
285535-001
Parts have carbon finish for use with Evo Notebook N1020v models
for use only with TouchPad notebook models
for use only with Dual Stick notebook models
311293-001
311294-001
Parts have carbon finish for use with Evo Notebook N1000v models
for use only with TouchPad notebook models
for use only with Dual Stick notebook models
291645-001
291646-001
Parts have silver finish for use with Presario 1500 models with
config. codes beginning with “L”
for use only with models with a diskette drive
for use only with models without a diskette drive
310692-001
310693-001
Parts have silver finish for use with Presario 1500 models with
config. codes beginning with “K”
for use only with models with a diskette drive
for use only with models without a diskette drive
Maintenance and Service Guide
285533-001
285534-001
3–9
Illustrated Parts Catalog
Figure 3-2. Computer System Major Components
3–10
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer System Major Components (Continued)
Item
Description
8
Diskette drives
for use only with TouchPad notebook models
for use only with Dual Stick notebook models
Spare Part
Number
285539-001
291647-001
TouchPad—The TouchPad components for TouchPad notebook
models consist of the TouchPad, TouchPad bracket, and
TouchButton board. These components are different than the
corresponding components for the Dual Stick notebook models.
The TouchPad components for Dual Stick notebook models consist
of the TouchPad, TouchPad bracket, TouchButton board, and the
pointing stick board.
All TouchPad components are included with the appropriate palm
rest for each notebook model. Refer to item 7, “Palm rests,” for more
information.
All TouchPad component cables are included in the Miscellaneous
Cable Kit. Refer to item 5, “Miscellaneous Cable Kit,” for more
information.
9a
9b
9c
10
TouchPad without pointing stick cable connector
(for use only on TouchPad notebook models)
TouchPad with pointing stick connector
(for use only on Dual Stick notebook models)
TouchButton board without pointing stick cable connector
(for use only on TouchPad notebook models)
TouchButton board with pointing stick cable connector
(for use only on Dual Stick notebook models)
Pointing stick board (for use only on Dual Stick notebook models)
Heat spreaders
For use only on Evo Notebook N1020v and
N1000v models
For use only on Presario 1500 models
Maintenance and Service Guide
291648-001
285544-001
3–11
Illustrated Parts Catalog
Figure 3-2. Computer System Major Components
3–12
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer System Major Components (Continued)
Item
Description
11
Processors
Intel Mobile Pentium 4 2.4-GHz processor with
SpeedStep technology (P4-M) 1.5 V
Intel Mobile Pentium 4 2.2-GHz processor with
SpeedStep technology (P4-M)
Intel Mobile Pentium 4 2.0-GHz processor with
SpeedStep technology 1.3 V
Intel Mobile Pentium 4 2.0-GHz processor with
SpeedStep technology (P4-M)
Intel Mobile Pentium 4 1.9-GHz processor with
SpeedStep technology 1.5 V
Intel Mobile Pentium 4 1.8-GHz processor with
SpeedStep technology 1.5 V
Intel Mobile Pentium 4 1.8-GHz processor with
SpeedStep technology (P4-M)
Intel Mobile Pentium 4 1.7-GHz processor with
SpeedStep technology 1.75 V
Intel Mobile Pentium 4 1.7-GHz processor with
SpeedStep technology (P4-M)
Intel Mobile Pentium 4 1.6-GHz processor with
SpeedStep technology (P4-M)
Intel Mobile Pentium 4 1.5-GHz processor with
SpeedStep technology (P4-M)
Intel Mobile Pentium 4 1.6-GHz processor (P4-C)
Intel Mobile Pentium 4 1.5-GHz processor (P4-C)
Intel Celeron 1.6-GHz processor 1.3 V
Intel Celeron 1.5-GHz processor 1.3 V
Intel Celeron 1.4-GHz processor 1.3 V
Spare Part
Number
310306-001
286753-001
311385-001
286752-001
312536-001
311284-001
286751-001
311283-001
285519-001
285518-001
285517-001
303725-001
303724-001
311625-001
301643-001
303528-001
12
Charger board
285525-001
13
Speaker assembly
285538-001
14
Fan
285543-001
Maintenance and Service Guide
3–13
Illustrated Parts Catalog
Figure 3-2. Computer System Major Components
3–14
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer System Major Components (Continued)
Item
Description
15
System boards (do not contain memory)
for use only with Evo Notebook N1020v models and
Presario 1500 models with config. codes
beginning with “L”
for use only with Evo Notebook N1000v models and
Presario 1500 models with config. codes
beginning with “K”
16
311282-001
285515-001
Base enclosures (includes shields)
Parts have carbon finish for use with
Evo Notebook N1020v models
Parts have carbon finish for use with
Evo Notebook N1000v models
Parts have silver finish for use with Presario 1500
models with config. codes beginning with “L”
Parts have silver finish for use with Presario 1500
models with config. codes beginning with “K”
17
Spare Part
Number
311292-001
291644-001
311291-001
285532-001
Hard drives
60 GB
40 GB
30 GB
20 GB
Maintenance and Service Guide
303527-001
273491-001
192406-001
288291-001
3–15
Illustrated Parts Catalog
Figure 3-2. Computer System Major Components
3–16
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer System Major Components (Continued)
Item
Description
18
Mini PCI communications boards
U.S. modem
International modem
19
Disk cell RTC battery, 3 volt, 36 MAh, Li ion
20
Memory expansion boards
512 MB
256 MB
128 MB
21
248776-001
285545-001
and
248777-002
279769-001
285524-001
285523-001
285522-001
Battery packs
8 cell, 62 Wh, 4.0 Ah, Li ion
8 cell, 58 Wh, 3.6 Ah, Li ion
22
Spare Part
Number
289053-001
281766-001
Optical drives
for use only with Evo Notebook N1020v models and
Presario 1500 models with config. codes
beginning with “L”
24X Max CD-ROM drive
8X Max DVD-ROM drive
24X Max DVD-ROM/CD-RW combination drive
8X Max DVD-ROM/CD-RW combination drive
312537-001
311289-001
311290-001
311627-001
for use only with Evo Notebook N1000v models and
Presario 1500 models with config. codes
beginning with “K”
24X Max CD-ROM drive
8X Max DVD-ROM drive
24X Max DVD-ROM/CD-RW combination drive
8X Max DVD-ROM/CD-RW combination drive
Maintenance and Service Guide
285526-001
285527-001
304691-001
285529-001
3–17
Illustrated Parts Catalog
3.3 Miscellaneous Plastics/Hardware Kit
Figure 3-3. Miscellaneous Plastics/Hardware
Kit Components
3–18
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-2
Miscellaneous Plastics/Hardware Kit Components
Spare Part Number 285541-001
Item
Description
Item
Description
1
Left hinge cover
8
PC Card space saver
2
Right hinge cover
9
*Connector cover
3
*Display release assembly
10
*Hard drive bracket
4
TouchPad bracket
11
*Mini PCI compartment cover
5
Charger board shield
12
*Memory expansion
compartment cover
6
Optical drive rear
alignment rail
13
*Battery bezel
7
Optical drive front
alignment rail
14
Computer feet
*Includes two of each part, one with carbon finish for use with Evo Notebook
N1020v and N1000v models and one with silver finish for use with
Presario 1500 models
Maintenance and Service Guide
3–19
Illustrated Parts Catalog
3.4 Miscellaneous Cable Kit
Figure 3-4. Miscellaneous Cable Kit Components
3–20
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-3
Miscellaneous Cable Kit Components
Spare Part Number 285540-001
Item
Description
1
Diskette drive cable
2
TouchButton board-to-TouchPad cable
3
TouchButton board-to-system board cable
4
Microphone
5
TouchButton board-to-pointing stick board cable (for use only with
Dual Stick notebook models)
6
Keyboard-to-TouchPad cable (for use only with Dual Stick
notebook models)
7
Modem cable
Maintenance and Service Guide
3–21
Illustrated Parts Catalog
3.5 Mass Storage Devices
Figure 3-5. Mass Storage Devices
3–22
Maintenance and Service Guide
Illustrated Parts Catalog
l
Table 3-4
Mass Storage Devices
Item
Description
1
Hard drives
60 GB
40 GB
30 GB
20 GB
2
303527-001
273491-001
192406-001
288291-001
Diskette drives
for use only with TouchPad notebook models
for use only with Dual Stick notebook models
3
Spare Part
Number
285539-001
291647-001
Optical drives
for use only with Evo Notebook N1020v models and Presario 1500
models with config. codes beginning with “L”
24X Max CD-ROM drive
8X Max DVD-ROM drive
24X Max DVD-ROM/CD-RW combination
drive
8X Max DVD-ROM/CD-RW combination drive
312537-001
311289-001
311290-001
311627-001
for use only with Evo Notebook N1000v models and Presario 1500
models with config. codes beginning with “K”
24X Max CD-ROM drive
8X Max DVD-ROM drive
24X Max DVD-ROM/CD-RW combination
drive
8X Max DVD-ROM/CD-RW combination drive
Maintenance and Service Guide
285526-001
285527-001
304691-001
285529-001
3–23
Illustrated Parts Catalog
3.6 Miscellaneous
Table 3-5
Spare Parts: Miscellaneous (not illustrated)
Description
Spare Part
Number
Logo Kit
285547-001
Screw Kit, includes the following screws (Refer to Appendix C,
“Screw Listing,” for more information on screw specifications
and usage.)
285542-001
■
Torx T8 Metric 2.5 × 5.0
■
Phillips Metric 3.0 × 3.0
■
Torx T8 Metric 2.5 × 8.0
■
Phillips Metric 2.5 × 4.0
■
Torx T8 Metric 2.5 × 9.0
■
Phillips Metric 2.0 × 4.5
■
Torx T8 Metric 2.5 × 14.0 shoulder screw
Common Port Replicator
316193-001
Advanced Port Replicator
288502-001
AC adapter (90 W, 3 wire, slim line)
286755-001
Power cords, 3 wire
Australian
Danish
International
Italian
Japan
Korea
3–24
170513-011
170513-081
170513-002
170513-061
170513-291
170513-AD1
People’s
Republic
of China
Swiss
U.K. English
U.S. English
170513-AA1
170513-115
170513-031
170513-001
Maintenance and Service Guide
4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and safe
removal and replacement service.
4.1 Tools Required
You will need the following tools to complete the removal and
replacement procedures:
■
Magnetic screwdriver
■
Phillips P0 screwdriver
■
Torx T8 screwdriver
■
Tool kit (includes connector removal tool, loopback plugs,
and case utility tool)
Maintenance and Service Guide
4–1
Removal and Replacement Preliminaries
4.2 Service Considerations
The following sections include some of the considerations that
you should keep in mind during disassembly and assembly
procedures.
you remove each subassembly from the computer, place the
✎ As
subassembly (and all accompanying screws) away from the work
area to prevent damage.
Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.
Cables and Connectors
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables tear
easily.
Ä
4–2
CAUTION: When servicing the computer, ensure that cables are
placed in their proper locations during the reassembly process.
Improper cable placement can damage the computer.
Maintenance and Service Guide
Removal and Replacement Preliminaries
4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the computer, damage to a
removable drive, or loss of information, observe the following
precautions:
■
Before removing or inserting a hard drive, shut down the
computer. If you are unsure whether the computer is off or in
Hibernation, turn the computer on, then shut it down.
■
Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive. Ensure that the optical
drive tray is closed.
■
Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
■
Handle drives on surfaces that have at least one inch of
shock-proof foam.
■
Avoid dropping drives from any height onto any surface.
■
After removing a hard drive, CD-ROM drive, or a diskette
drive, place it in a static-proof bag.
■
Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■
Avoid exposing a drive to temperature extremes or to liquids.
■
If a drive must be mailed, place the drive in a bubble-pack
mailer or other suitable form of protective packaging and
label the package “Fragile: Handle With Care.”
Maintenance and Service Guide
4–3
Removal and Replacement Preliminaries
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases the discharge contains
enough power to alter device parameters or melt silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge may not
be affected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, then
degrade in the internal layers, reducing its life expectancy.
4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
4–4
■
To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
■
Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■
Keep electrostatic-sensitive parts in their containers until the
parts arrive at static-free workstations.
■
Place items on a grounded surface before removing items
from their containers.
■
Always be properly grounded when touching a sensitive
component or assembly.
Maintenance and Service Guide
Removal and Replacement Preliminaries
■
Store reusable electrostatic-sensitive parts from assemblies in
protective packaging or nonconductive foam.
■
Use transporters and conveyers made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.
4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■
Cover the workstation with approved static-dissipative
material (refer to Table 4-2).
■
Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
■
Use conductive field service tools, such as cutters,
screwdrivers, and vacuums.
■
When using fixtures that must directly contact dissipative
surfaces, only use fixtures made of static-safe materials.
■
Keep the work area free of nonconductive materials, such as
ordinary plastic assembly aids and Styrofoam.
■
Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these items
only at static-free workstations.
■
Avoid contact with pins, leads, or circuitry.
■
Turn off power and input signals before inserting or removing
connectors or test equipment.
Maintenance and Service Guide
4–5
Removal and Replacement Preliminaries
4.7 Grounding Equipment and Methods
Grounding equipment must include either a wrist strap or a foot
strap at a grounded workstation.
■
When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm ±10% resistance in the ground cords. To
provide proper ground, wear a strap snugly against the skin
at all times. On grounded mats with banana-plug connectors,
connect a wrist strap with alligator clips.
■
When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one-megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes:
4–6
■
Antistatic tape
■
Antistatic smocks, aprons, and sleeve protectors
■
Conductive bins and other assembly or soldering aids
■
Nonconductive foam
■
Conductive tabletop workstations with ground cords of
one-megohm resistance
■
Static-dissipative tables or floor mats with hard ties to
the ground
■
Field service kits
■
Static awareness labels
■
Material-handling packages
Maintenance and Service Guide
Removal and Replacement Preliminaries
■
Nonconductive plastic bags, tubes, or boxes
■
Metal tote boxes
■
Electrostatic voltage levels and protective materials
Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.
Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
✎ A product can be degraded by as little as 700 V.
Table 4-2 lists the shielding protection provided by antistatic bags
and floor mats.
Table 4-2
Static-Shielding Materials
Material
Use
Voltage Protection Level
Antistatic plastic
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
Maintenance and Service Guide
4–7
5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are 57 screws, in seven different sizes, that must be
removed and replaced when servicing the computer. Make
special note of each screw size and location during removal and
replacement.
Refer to Appendix C, “Screw Listing,” for detailed information
on screw sizes, locations, and usage.
Maintenance and Service Guide
5–1
Removal and Replacement Procedures
5.1 Serial Number
Report the computer serial number to Compaq when requesting
information or ordering spare parts. The serial number is located
on the bottom of the computer as indicated in Figure 5-1.
Figure 5-1. Serial Number Location
5–2
Maintenance and Service Guide
Removal and Replacement Procedures
5.2 Disassembly Sequence Chart
Use the following chart to determine the section number to be
referenced when removing computer components.
Disassembly Sequence Chart
Section
Description
5.3
Preparing the computer for
disassembly
# of Screws Removed
Battery pack
0
Optical drive
2
Hard drive
1 to remove the hard
drive
4 to remove the hard
drive from hard drive
bracket
5.4
Computer feet
0
5.5
Memory expansion board
1
5.6
Mini PCI communications board
1
5.7
Disk cell RTC battery
0
5.8
Connector cover
2
5.9
LED cover
2
5.10
Keyboard
0
5.11
Heat spreader
7
5.12
Processor
0
5.13
Display
6
5.14
Palm rest
6
5.15
Diskette drive
3
Maintenance and Service Guide
5–3
Removal and Replacement Procedures
Disassembly Sequence Chart (Continued)
Section
Description
# of Screws Removed
5.16
TouchPad and TouchButton
4 on TouchPad models
5 on Dual Stick models
5.17
Display release assembly
2
5.18
Charger board
3
5.19
Speaker assembly
0
5.20
Top cover
5
5.21
Fan
0
5.22
System board
7
5.23
Modem cable
1
5.3 Preparing the Computer for
Disassembly
Perform the following steps before disassembling the computer:
1. Turn off the computer.
2. Disconnect the AC adapter and all external devices.
5–4
Maintenance and Service Guide
Removal and Replacement Procedures
Battery Packs
Spare Part Number Information
8 cell, 62 W hour, 4.0 Ah, Li ion
8 cell, 58 W hour, 3.6 Ah, Li ion
289053-001
281766-001
3. Remove the battery pack by following these steps:
a. Turn the computer bottom side up with the left side
facing forward.
b. Slide and hold the battery release latch 1 toward the back
of the computer (Figure 5-2).
c. Use the notch in the battery bay to slide the battery pack
out of the battery bay 2.
d. Remove the battery pack.
Figure 5-2. Releasing the Battery Pack
Reverse the preceding procedures to install the battery pack.
Maintenance and Service Guide
5–5
Removal and Replacement Procedures
4. To remove the battery bezel, slide the bezel straight down
(Figure 5-3).
Figure 5-3. Removing the Battery Bezel
bezels are available with carbon finish for Evo Notebook
✎ Battery
N1020v and N1000v models and silver finish for Presario 1500
models, and are included in the Miscellaneous Plastics/Hardware
Kit, spare part number 285541-001.
Reverse the preceding procedures to install the battery bezel.
5–6
Maintenance and Service Guide
Removal and Replacement Procedures
5. Remove the optical drive by following these steps:
Optical Drives
Spare Part Number Information
For use only with Evo Notebook N1020v models and Presario 1500 models
with config. codes beginning with “L”
24X Max CD-ROM drive
8X Max DVD-ROM drive
24X Max DVD-ROM/CD-RW combination drive
8X Max DVD-ROM/CD-RW combination drive
312537-001
311289-001
311290-001
311627-001
For use only with Evo Notebook N1000v models and Presario 1500 models
with config. codes beginning with “K”
24X Max CD-ROM drive
8X Max DVD-ROM drive
24X Max DVD-ROM/CD-RW combination drive
8X Max DVD-ROM/CD-RW combination drive
285526-001
285527-001
304691-001
285529-001
a. Turn the computer bottom side up with the left side
facing forward.
Maintenance and Service Guide
5–7
Removal and Replacement Procedures
b. Remove the two TM2.5 × 5.0 screws that secure the
optical drive to the base enclosure (Figure 5-4).
Figure 5-4. Removing the Optical Drive Screws
5–8
Maintenance and Service Guide
Removal and Replacement Procedures
c. Turn the computer top side up with the right side facing
forward.
d. Insert a paper clip or similar thin metal rod into the
manual release hole on the front bezel of the optical
drive 1 (Figure 5-5). Press firmly.
e. Grasp the drive bezel and slide the drive out of the optical
drive bay 2.
Figure 5-5. Removing an Optical Drive
Reverse the preceding procedures to install a optical drive.
Maintenance and Service Guide
5–9
Removal and Replacement Procedures
Hard Drives
Spare Part Number Information
303527-001
273491-001
192406-001
288291-001
60 GB
40 GB
30 GB
20 GB
6. Remove the hard drive by following these steps:
a. Turn the computer bottom side up with the right side
facing forward.
b. Remove the TM2.5 ×8.0 hard drive retention screw 1
(Figure 5-6).
c. Slide the hard drive forward 2 to unseat the hard drive
connector from the system board.
Figure 5-6. Removing the Hard Drive Screw
5–10
Maintenance and Service Guide
Removal and Replacement Procedures
d. Lift the front edge of the hard drive 1 until it rests at an
angle (Figure 5-7).
e. Remove the hard drive from the hard drive bay 2.
Figure 5-7. Removing the Hard Drive
Maintenance and Service Guide
5–11
Removal and Replacement Procedures
7. Remove the four PM3.0 × 3.0 screws 1 that secure the hard
drive to the hard drive bracket (Figure 5-8).
8. Slide the hard drive out of the hard drive bracket 2.
Figure 5-8. Removing the Hard Drive Bracket
drive brackets are available with carbon finish for
✎ Hard
Evo Notebook N1020v and N1000v models and silver finish for
Presario 1500 models, and are included in the Miscellaneous
Plastics/Hardware Kit, spare part number 285541-001.
Reverse the preceding procedures to install the hard drive and
hard drive bracket.
5–12
Maintenance and Service Guide
Removal and Replacement Procedures
5.4 Computer Feet
The computer feet are adhesive-backed rubber pads. The
computer feet are included in the Miscellaneous
Plastics/Hardware Kit, spare part number 285541-001. The
computer feet attach to the base enclosure as illustrated in
Figure 5-9.
Figure 5-9. Replacing the Computer Feet
5.5 Memory Expansion Board
Memory Expansion Boards
Spare Part Number Information
285524-001
285523-001
285222-001
512 MB
256 MB
128 MB
1. Prepare the computer for disassembly (Section 5.3).
2. Turn the computer bottom side up with the front facing
forward.
Maintenance and Service Guide
5–13
Removal and Replacement Procedures
3. Remove the PM2.5 × 4.0 screw 1 that secures the memory
expansion compartment cover to the base enclosure
(Figure 5-10).
4. Slide the cover to the right 2.
5. Lift the right edge of the cover and swing it to the left 3.
6. Remove the cover.
Figure 5-10. Removing the Memory Expansion
Compartment Cover
expansion compartment covers are available with carbon
✎ Memory
finish for Evo Notebook N1020v and N1000v models and silver
finish for Presario 1500 models, and are included in the
Miscellaneous Plastics/Hardware Kit, spare part number
285541-001.
5–14
Maintenance and Service Guide
Removal and Replacement Procedures
7. Spread the memory expansion slot retaining tabs 1 to release
the memory expansion board. The board tilts up at a
45-degree angle (Figure 5-11).
8. Remove the board by pulling it away from the connector at a
45-degree angle 2.
Figure 5-11. Removing a Memory Expansion Board
Reverse the preceding procedures to install a memory
expansion board.
5.6 Mini PCI Communications Board
Mini PCI Communication Boards
Spare Part Number Information
U.S. modem
International modem
Maintenance and Service Guide
248776-001
285545-001
5–15
Removal and Replacement Procedures
1. Prepare the computer for disassembly (Section 5.3).
2. Turn the computer bottom side up with the rear panel facing
forward.
3. Remove the PM2.5 × 4.0 screw 1 that secures the mini PCI
compartment cover to the base enclosure (Figure 5-12).
4. Slide the cover to the left 2.
5. Lift the left edge of the cover and swing it to the right 3.
6. Remove the cover.
Figure 5-12. Removing the Mini PCI Communications
Slot Cover
PCI compartment covers are available with carbon finish for
✎ Mini
Evo Notebook N1020v and N1000v models and silver finish for
Presario 1500 models, and are included in the Miscellaneous
Plastics/Hardware Kit, spare part number 285541-001.
5–16
Maintenance and Service Guide
Removal and Replacement Procedures
7. Disconnect the modem cable from the mini PCI
communications board 1 (Figure 5-13).
8. Spread the retaining tabs 2 on each side of the mini PCI
communications board. The board releases and rests at an
angle.
9. Remove the board by pulling it away from the socket at an
angle 3.
Figure 5-13. Removing a Mini PCI Communications Board
Reverse the preceding procedures to install a mini PCI
communications board.
Maintenance and Service Guide
5–17
Removal and Replacement Procedures
5.7 Disk Cell RTC Battery
Disk Cell RTC Battery
Spare Part Number Information
Disk cell RTC battery
279769-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the mini PCI compartment cover (Section 5.6).
3. Remove the RTC battery from its socket on the system board
(Figure 5-14).
Figure 5-14. Removing the Disk Cell RTC Battery
computer uses a CR1220 lithium disk cell battery. When
✎ The
replacing the RTC battery, insert the battery with the “+” sign
facing up.
5–18
Maintenance and Service Guide
Removal and Replacement Procedures
5.8 Connector Cover
connector cover is available with carbon finish for Evo
✎ The
Notebook N1020v and N1000v models and silver finish for
Presario 1500 models, and are included in the Miscellaneous
Plastics/Hardware Kit, spare part number 285541-001.
1. Prepare the computer for disassembly (Section 5.3).
2. Turn the computer bottom side up with the rear panel facing
forward.
3. Remove the two TM2.5 × 5.0 screws 1 that secure the
connector cover to the base enclosure (Figure 5-15).
4. Open the connector cover 2.
5. Remove the connector cover from the base enclosure 3.
Figure 5-15. Removing the Connector Cover
Reverse the preceding procedures to install the connector cover.
Maintenance and Service Guide
5–19
Removal and Replacement Procedures
5.9 LED Cover
LED Cover
Spare Part Number Information
LED cover
for use only with Evo Notebook N1020v models and Presario
1500 models with config. codes beginning with “L”
for use only with Evo Notebook N1000v models and Presario
1500 models with config. codes beginning with “K”
310695-001
295736-001
1. Prepare the computer for disassembly (Section 5.3).
2. Turn the computer bottom side up with the rear panel facing
forward.
3. Remove the two TM2.5 × 8.0 screws that secure the LED
cover to the base enclosure (Figure 5-16).
Figure 5-16. Removing the LED Cover Screws
5–20
Maintenance and Service Guide
Removal and Replacement Procedures
4. Turn the computer top side up with the front facing forward.
5. Open the computer.
6. Press down and hold the F1 and F2 keys.
7. Insert a pointed tool into the notch in the LED cover 1
between the F1 and F2 keys and lift up (Figure 5-17).
8. Press down and hold the Pause and Scroll keys.
9. Insert a pointed tool into the notch in the LED cover 2
between the Pause and Scroll keys and lift up.
10. Remove the LED cover 3.
Figure 5-17. Removing the LED Cover
Reverse the preceding procedures to install the LED cover.
Maintenance and Service Guide
5–21
Removal and Replacement Procedures
5.10 Keyboard
Keyboards
Spare Part Number Information
For use only with TouchPad notebook models
Arabic
Belgian
Brazilian
Chinese
Czech
Danish
French
French Canadian
German
Hebrew
Hungarian
International
Italian
Japanese
285530-171
285530-181
285530-201
285530-AA1
285530-221
285530-081
285530-051
285530-121
285530-041
285530-BB1
285530-211
285530-002
285530-061
285530-291
Korean
Latin American Spanish
Norwegian
Portuguese
Russian
Slovakian
Spanish
Swedish
Swiss
Taiwanese
Turkish
U.K. English
U.S. English
285530-AD1
285530-161
285530-091
285530-131
285530-251
285530-231
285530-071
285530-101
285530-111
285530-AB1
285530-141
285530-031
285530-001
For use only with Dual Stick notebook models (includes pointing stick)
Arabic
Belgian
Brazilian
Czech
Danish
French
French Canadian
German
Hebrew
Hungarian
International
Italian
Japanese
Korean
5–22
285531-171
285531-181
285531-201
285531-221
285531-081
285531-051
285531-121
285531-041
285531-BB1
285531-211
285531-002
285531-061
285531-291
285531-AD1
Latin American Spanish
Norwegian
Portuguese
Russian
Slovakian
Spanish
Swedish
Swiss
Taiwanese
Thai
Turkish
U.K. English
U.S. English
285531-161
285531-091
285531-131
285531-251
285531-231
285531-071
285531-101
285531-111
285531-AB1
285531-281
285531-141
285531-031
285531-001
Maintenance and Service Guide
Removal and Replacement Procedures
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the LED cover (Section 5.9).
3. Lift the back edge of the keyboard and swing it forward until
it rests on the palm rest (Figure 5-18).
Figure 5-18. Releasing the Keyboard
Maintenance and Service Guide
5–23
Removal and Replacement Procedures
4. Release the ZIF connector 1 to which the keyboard cable is
connected and disconnect the keyboard cable 2 from the
system board (Figure 5-19).
Stick notebook models have an additional cable that must
✎ Dual
be disconnected. Release the ZIF connector 3 to which the
keyboard-to-TouchPad cable is attached and disconnect the
cable 4 from the keyboard.
Figure 5-19. Disconnecting the Keyboard-to-TouchPad Cable
5. Remove the keyboard.
Reverse the preceding procedures to install the keyboard.
5–24
Maintenance and Service Guide
Removal and Replacement Procedures
5.11 Heat Spreader
Heat Spreaders
Spare Part Number Information
For use only on Evo Notebook N1020v and N1000v models
For use only on Presario 1500 models
291648-001
285544-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the LED cover (Section 5.9).
3. Remove the keyboard (Section 5.10).
Maintenance and Service Guide
5–25
Removal and Replacement Procedures
4. Disconnect the fan cable 1 from the system board
(Figure 5-20).
5. Remove the following screws:
❏
One TM2.5 × 5.0 screw 2 next to the fan
❏
One TM2.5 × 5.0 screw 3 that secures the display video
cable ground loop
❏
Four spring-loaded TM2.5 × 14.0 shoulder screws 4
four spring-loaded shoulder screws should be removed and
✎ The
installed in the “1,” “2,” “3,” “4” sequence stamped on the heat
spreader adjacent to each screwhole.
❏
One TM2.5 × 8.0 screw 5 next to the keyboard and
TouchPad ZIF connectors
Figure 5-20. Removing the Heat Spreader Screws
5–26
Maintenance and Service Guide
Removal and Replacement Procedures
6. Remove the display video cable 1 from the routing channel
in the heat spreader (Figure 5-21).
7. Lift the right side of the heat spreader until it rests at
an angle 2.
8. Slide the heat spreader to the right at an angle 3 and remove
the heat spreader from the base enclosure.
Figure 5-21. Removing the Heat Spreader
Reverse the preceding procedures to install the heat spreader.
Maintenance and Service Guide
5–27
Removal and Replacement Procedures
5.12 Processor
Processors
Spare Part Number Information
Intel Mobile Pentium 4 2.4-GHz processor with
SpeedStep technology (P4-M) 1.5 V
Intel Mobile Pentium 4 2.2-GHz processor with
SpeedStep technology (P4-M)
Intel Mobile Pentium 4 2.0-GHz processor with
SpeedStep technology 1.3 V
Intel Mobile Pentium 4 2.0-GHz processor with
SpeedStep technology (P4-M)
Intel Mobile Pentium 4 1.9-GHz processor with
SpeedStep technology 1.5 V
Intel Mobile Pentium 4 1.8-GHz processor with
SpeedStep technology 1.5 V
Intel Mobile Pentium 4 1.8-GHz processor with
SpeedStep technology (P4-M)
Intel Mobile Pentium 4 1.7-GHz processor with
SpeedStep technology 1.75 V
Intel Mobile Pentium 4 1.7-GHz processor with
SpeedStep technology (P4-M)
Intel Mobile Pentium 4 1.6-GHz processor with
SpeedStep technology (P4-M)
Intel Mobile Pentium 4 1.5-GHz processor with
SpeedStep technology (P4-M)
Intel Mobile Pentium 4 1.6-GHz processor (P4-C)
Intel Mobile Pentium 4 1.5-GHz processor (P4-C)
Intel Celeron 1.6-GHz processor 1.3 V
Intel Celeron 1.5-GHz processor 1.3 V
Intel Celeron 1.4-GHz processor 1.3 V
310306-001
286753-001
311385-001
286752-001
312536-001
311284-001
286751-001
311283-001
285519-001
285518-001
285517-001
303725-001
303724-001
311625-001
301643-001
303528-001
1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
a. LED cover (Section 5.9)
b. Keyboard (Section 5.10)
c. Heat spreader (Section 5.11)
5–28
Maintenance and Service Guide
Removal and Replacement Procedures
2. Slide the left end of the processor release bar 1 forward until
it clears the clip on the processor bracket (Figure 5-22).
3. Swing the processor release bar up and to the right 2 until it
rests in an upright position.
4. Lift the processor straight up 3 and remove it from the
processor socket.
installing the processor, make sure the gold triangle 4 is in
✎ When
the lower right corner.
Figure 5-22. Removing the Processor
Reverse the preceding procedures to install the processor.
Maintenance and Service Guide
5–29
Removal and Replacement Procedures
5.13 Display
Displays
Spare Part Number Information
Parts have carbon finish for use with Evo Notebook N1020v models
15.0-inch, TFT, SXGA+
15.0-inch, TFT, XGA
14.1-inch, XGA
311288-001
310689-001
311286-001
Parts have carbon finish for use with Evo Notebook N1000v models
291643-001
291642-001
291641-001
15.0-inch, TFT, SXGA+
15.0-inch, TFT, XGA
14.1-inch, XGA
Parts have silver finish for use with Presario 1500 models with config. codes
beginning with “L”
15-inch, TFT, SXGA+
15-inch, TFT, XGA
14-inch, TFT, XGA
311287-001
310688-001
310687-001
Parts have silver finish for use with Presario 1500 models with config. codes
beginning with “K”
286754-001
285521-001
285520-001
15-inch, TFT, SXGA+
15-inch, TFT, XGA
14-inch, TFT, XGA
Display inverter board (not illustrated)
293348-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the LED cover (Section 5.9).
3. Remove the keyboard (Section 5.10).
5–30
Maintenance and Service Guide
Removal and Replacement Procedures
4. Remove the TM2.5 × 5.0 screw 1 that secures the display
video ground cable to the heat spreader (Figure 5-23).
5. Disconnect the display video cable 2 from the system board.
6. Remove the display video cable from the routing channels in
the heat spreader and the top cover 3.
7. Remove the TM2.5 × 5.0 screw 4 that secures the display
inverter ground cable to the heat spreader.
8. Disconnect the display inverter cable 5 from the system
board.
Figure 5-23. Removing the Display Screws and
Disconnecting the Display Cables
Maintenance and Service Guide
5–31
Removal and Replacement Procedures
Ä
CAUTION: Make sure the display is supported when removing the
following screws. The display is secured to the computer only by
these screws and will fall if not supported during screw removal.
9. Remove the four TM2.5 × 9.0 screws 1 that secure the
display to the base enclosure (Figure 5-24).
10. Remove the display from the base enclosure 2.
Figure 5-24. Removing the Display
5–32
Maintenance and Service Guide
Removal and Replacement Procedures
11. If necessary, remove the display hinge covers by pressing
up on the bottom of the covers from behind the display
assembly (Figure 5-25). Note that the hinge covers are not
interchangeable.
Figure 5-25. Removing the Display Hinge Covers
display hinge covers are included in the Miscellaneous
✎ The
Plastics/Hardware Kit, spare part number 285541-001.
Maintenance and Service Guide
5–33
Removal and Replacement Procedures
When installing the display, install the screws in the 1, 2, 3, 4
sequence shown in the Figure 5-26.
Figure 5-26. Installing the Display Screws
5–34
Maintenance and Service Guide
Removal and Replacement Procedures
5.14 Palm Rest
Palm Rests
Spare Part Number Information
Parts have carbon finish for use with Evo Notebook N1020v models
for use only with TouchPad notebook models
for use only with Dual Stick notebook models
311293-001
311294-001
Parts have carbon finish for use with Evo Notebook N1000v models
for use only with TouchPad notebook models
for use only with Dual Stick notebook models
291645-001
291646-001
Parts have silver finish for use with Presario 1500 models with config. codes
beginning with “L”
for use only with models with a diskette drive
for use only with models without a diskette drive
310692-001
310693-001
Parts have silver finish for use with Presario 1500 models with config. codes
beginning with “K”
for use only with models with a diskette drive
for use only with models without a diskette drive
285533-001
285534-001
replacing the palm rest, ensure that the following
✎ When
components are removed from the old palm rest and installed on
the new palm rest:
■ Diskette drive (Section 5.15)
■ TouchPad components (Section 5.16)
■ Display release assembly (Section 5.17)
1. Prepare the computer for disassembly (Section 5.3).
2. Close the computer.
3. Turn the computer bottom side up with the front facing
forward.
Maintenance and Service Guide
5–35
Removal and Replacement Procedures
4. Remove the five TM2.5 × 8.0 screws 1 that secure the palm
rest to the base enclosure (Figure 5-27).
5. Remove the TM2.5 × 5.0 screw 2 that secures the palm rest
to the base enclosure in the battery bay.
Figure 5-27. Removing the Palm Rest Screws
5–36
Maintenance and Service Guide
Removal and Replacement Procedures
6. Turn the computer top side up with the front facing forward.
7. Open the computer.
8. Lift the front edge of the palm rest and swing it up and
back 1 until it rests on the top cover (Figure 5-28).
9. Release the ZIF connector to which the diskette drive cable
is attached 2 and disconnect the diskette drive cable 3 from
the system board.
10. Release the ZIF connector to which the system boardto-TouchButton board cable is attached 4 and disconnect
the cable 5 from the TouchButton board.
Figure 5-28. Removing the Palm Rest
Maintenance and Service Guide
5–37
Removal and Replacement Procedures
Stick notebook models have an additional cable that must
✎ Dual
be disconnected. Release the ZIF connector 1 to which the
keyboard-to-TouchPad cable is attached and disconnect the
cable 2 from the TouchPad (Figure 5-29).
Figure 5-29. Disconnecting the Keyboard-to-TouchPad Cable
keyboard-to-TouchPad cable is included in the
✎ The
Miscellaneous Cable Kit, spare part number 285540-001.
11. Remove the palm rest from the base enclosure.
Reverse the preceding procedures to install the palm rest.
5–38
Maintenance and Service Guide
Removal and Replacement Procedures
5.15 Diskette Drive
Diskette Drives
Spare Part Number Information
For use with TouchPad only notebook models
For use with Dual Stick notebook models
The diskette drive cable is included in Miscellaneous Cable Kit,
spare part number 285540-001
285539-001
291647-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the palm rest (Section 5.14).
3. Turn the palm rest bottom side up with the speaker grilles
facing away from you.
4. Remove the three TM2.5 × 5.0 screws 1 that secure the
diskette drive to the palm rest (Figure 5-30).
5. Remove the diskette drive 2 from the palm rest.
Figure 5-30. Removing the Diskette Drive
Maintenance and Service Guide
5–39
Removal and Replacement Procedures
6. Release the ZIF connector 1 to which the diskette drive cable
is connected and disconnect the diskette drive cable 2 from
the drive (Figure 5-31).
7. Remove the diskette drive cable.
Figure 5-31. Removing the Diskette Drive Cable
Reverse the preceding procedures to install the diskette drive.
5–40
Maintenance and Service Guide
Removal and Replacement Procedures
5.16 TouchPad Components
TouchPad Components
Spare Part Number Information
The TouchPad components for TouchPad notebook models consist of the
TouchPad, TouchPad bracket, and TouchButton board. These components are
different than the corresponding components for the Dual Stick notebook
models.
The TouchPad components for Dual Stick notebook models consist of the
TouchPad, TouchPad bracket, TouchButton board, and the pointing stick board.
All TouchPad components are included with the appropriate palm rest for each
notebook model. Refer to item 7, “Palm rests,” for more information.
All TouchPad component cables are included in the Miscellaneous Cable Kit.
Refer to item 5, “Miscellaneous Cable Kit,” for more information.
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the palm rest (Section 5.14).
3. Remove the diskette drive (Section 5.15).
4. Turn the palm rest bottom side up with the speaker grilles
facing away from you.
Maintenance and Service Guide
5–41
Removal and Replacement Procedures
5. Disconnect both ends of the TouchPad-to-TouchButton board
cable 1 from the low insertion force (LIF) connectors on the
TouchPad 2 and TouchButton board 3 (Figure 5-32).
6. Remove the TouchPad-to-TouchButton board cable.
Figure 5-32. Removing the TouchPad-to-TouchButton
Board Cable
5–42
Maintenance and Service Guide
Removal and Replacement Procedures
7. Remove the four TM2.5 × 5.0 screws 1 that secure the
TouchPad, TouchButton board, and TouchPad bracket to the
palm rest (Figure 5-33).
8. Remove the TouchPad bracket 2, TouchButton board 3, and
TouchPad 4 from the palm rest.
Figure 5-33. Removing the TouchPad Components on
TouchPad Models
Maintenance and Service Guide
5–43
Removal and Replacement Procedures
Stick notebook models have a different TouchPad
✎ Dual
configuration. An additional cable, screw, and board must be
removed. Steps 9 through 13 apply to Dual Stick models only.
9. Release the ZIF connector 1 on the pointing stick board to
which the TouchButton board-to-pointing stick board cable is
attached and disconnect the cable 2 (Figure 5-34).
10. Release the ZIF connector 3 on the TouchButton board to
which the TouchButton board-to-pointing stick board cable is
attached and disconnect the cable 4.
11. Disconnect both ends of the TouchPad-to-TouchButton board
cable from the LIF connectors on the TouchButton board 5
and TouchPad 6.
Figure 5-34. Disconnecting the TouchPad-to-TouchButton
Board and TouchButton Board-to-Pointing Stick
Board Cables
5–44
Maintenance and Service Guide
Removal and Replacement Procedures
12. Remove the five TM2.5 × 5.0 screws 1 that secure the
TouchPad, TouchButton board, TouchPad bracket, and
pointing stick board to the palm rest (Figure 5-35).
13. Remove the TouchPad bracket 2, pointing stick board 3,
TouchPad 4, and TouchButton board 5 from the palm rest.
.
Figure 5-35. Removing the TouchPad Components on Dual
Stick Models
Reverse the preceding procedures to install the TouchPad
components.
Maintenance and Service Guide
5–45
Removal and Replacement Procedures
5.17 Display Release Assembly
display release assembly is included in the Miscellaneous
✎ The
Plastics/Hardware Kit, spare part number 285541-001.
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the palm rest (Section 5.14).
3. Turn the palm rest bottom side up with the speaker grilles
facing forward.
4. Remove the two TM2.5 × 5.0 screws 1 that secure the
display release assembly to the palm rest (Figure 5-36).
5. Remove the assembly 2 from the palm rest.
Figure 5-36. Removing the Display Release Assembly
Reverse the preceding procedures to install the display release
assembly.
5–46
Maintenance and Service Guide
Removal and Replacement Procedures
5.18 Charger Board
Charger Board
Spare Part Number Information
Charger board
The charger board shield is included in the Miscellaneous
Plastics/Hardware Kit, spare part number 285541-001.
285525-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the palm rest (Section 5.14).
Maintenance and Service Guide
5–47
Removal and Replacement Procedures
3. Remove the three TM2.5 × 5.0 screws 1 that secure the
charger board to the base enclosure (Figure 5-37).
4. Lift the front edge of the charger board shield 2 until it clears
the base enclosure, then slide the shield forward to remove it.
5. Lift up on the back edge of the charger board 3 to disconnect
it from the system board.
6. Remove the charger board 4 from the base enclosure.
Figure 5-37. Removing the Charger Board
Reverse the preceding procedures to install the charger board.
5.19 Speaker Assembly
Speaker Assembly
Spare Part Number Information
Speaker assembly
285538-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the palm rest (Section 5.14).
5–48
Maintenance and Service Guide
Removal and Replacement Procedures
3. Remove the charger board (Section 5.18).
4. Disconnect the speaker cable 1 from the system board
(Figure 5-38).
5. Swing the battery bay support bracket 2 to the right until it
clears the right edge of the speaker assembly.
6. Lift the front edge of the speaker assembly until it rests at an
angle 3.
7. Slide the speaker assembly forward and remove it 4 from the
base enclosure.
Figure 5-38. Removing the Speaker Assembly
Reverse the preceding procedures to install the speaker assembly.
Maintenance and Service Guide
5–49
Removal and Replacement Procedures
5.20 Top Cover
Top Cover
Spare Part Number Information
Top cover
285535-001
replacing the top cover, ensure that the microphone is
✎ When
removed from the old top cover and installed on the new top
cover.
1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
a. LED cover (Section 5.9)
b. Keyboard (Section 5.10)
c. Heat spreader (Section 5.11)
d. Display (Section 5.13)
e. Palm rest (Section 5.14)
2. Turn the base enclosure bottom side up with the rear panel
facing forward.
5–50
Maintenance and Service Guide
Removal and Replacement Procedures
3. Remove the two TM2.5 × 8.0 screws that secure the top cover
to the base enclosure (Figure 5-39).
Figure 5-39. Removing the Top Cover Screws
Maintenance and Service Guide
5–51
Removal and Replacement Procedures
4. Turn the base enclosure top side up with the front facing
forward.
5. Remove the three TM2.5 × 5.0 screws 1 that secure the top
cover to the base enclosure (Figure 5-40).
6. Lift the top cover straight up 2 approximately one inch, then
slide it forward 3 until the microphone cable 4 is exposed.
7. Disconnect the microphone cable 5 from the system board.
8. Remove the microphone 6 from the top cover.
9. Remove the top cover from the base enclosure.
Figure 5-40. Removing the Top Cover and Microphone
microphone is included in the Miscellaneous Cable Kit,
✎ The
spare part number 285540-001.
5–52
Maintenance and Service Guide
Removal and Replacement Procedures
the top cover is removed, the system board-to-TouchButton
✎ After
board cable can be removed. The system board-to-TouchButton
board cable is included in the Miscellaneous Cable Kit, spare part
number 285540-001.
10. Release the ZIF connector 1 to which the system
board-to-TouchButton board cable is attached and disconnect
the cable 2 from the system board (Figure 5-41).
Figure 5-41. Removing the System Board-to-TouchButton
Board Cable
Reverse the preceding procedures to install the top cover.
Maintenance and Service Guide
5–53
Removal and Replacement Procedures
5.21 Fan
Fan
Spare Part Number Information
Fan
285543-001
1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
a. LED cover (Section 5.9)
b. Keyboard (Section 5.10)
c. Heat spreader (Section 5.11)
d. Display (Section 5.13)
e. Palm rest (Section 5.14)
f.
5–54
Top cover (Section 5.20)
Maintenance and Service Guide
Removal and Replacement Procedures
2. Disconnect the fan cable 1 from the system board
(Figure 5-42).
3. Remove the fan 2 from the base enclosure.
Figure 5-42. Removing the Fan
Reverse the preceding procedures to install the fan.
Maintenance and Service Guide
5–55
Removal and Replacement Procedures
5.22 System Board
System Board
Spare Part Number Information
System boards (do not contain memory)
for use only with Evo Notebook N1020v models and Presario
1500 models with config. codes beginning with “L”
for use only with Evo Notebook N1000v models and Presario
1500 models with config. codes beginning with “K”
311282-001
285515-001
replacing the system board, ensure that the following
✎ When
components are removed from the old system board and installed
on the new system board:
■ Memory expansion boards (Section 5.5)
■ Mini PCI communications board (Section 5.6)
■ Disk cell RTC battery (Section 5.7)
■ Processor (Section 5.12)
■ Modem cable (Section 5.23)
1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
a. LED cover (Section 5.9)
b. Keyboard (Section 5.10)
c. Heat spreader (Section 5.11)
d. Display (Section 5.13)
e. Palm rest (Section 5.14)
f.
Charger board and shield (Section 5.18)
g. Speaker assembly (Section 5.19)
5–56
Maintenance and Service Guide
Removal and Replacement Procedures
h. Top cover, microphone, and TouchPad cable
(Section 5.20)
i.
Fan (Section 5.21)
2. Remove the two TM2.5 × 5.0 screws 1 that secure the optical
drive front alignment rail to the base enclosure (Figure 5-43).
3. Remove the front alignment rail 2 from the base enclosure.
4. Remove the two TM2.5 × 5.0 screws 3 that secure the optical
drive rear alignment rail to the base enclosure.
5. Remove the rear alignment rail 4 from the base enclosure.
Figure 5-43. Removing the Optical Drive Alignment Rails
optical drive alignment rails are included in the
✎ The
Miscellaneous Plastics/Hardware Kit, spare part number
285541-001.
Maintenance and Service Guide
5–57
Removal and Replacement Procedures
6. Remove the following screws:
❏
TM2.5 × 5.0 screw 1 next to the PC Card assembly
(Figure 5-44)
❏
TM2.5 × 5.0 screw 2 next to the RJ-11 and
RJ-45 connectors
❏
TM2.5 × 5.0 screw 3 next to the audio connectors
Figure 5-44. Removing the System Board Screws
5–58
Maintenance and Service Guide
Removal and Replacement Procedures
7. Lift the front edge of the system board until it rests at an
angle 1 (Figure 5-45).
8. Slide the system board forward 2 and remove it from the
base enclosure.
Figure 5-45. Removing the System Board
Reverse the preceding procedures to install the system board.
Maintenance and Service Guide
5–59
Removal and Replacement Procedures
5.23 Modem Cable
modem cable is included in the Miscellaneous Cable Kit,
✎ The
spare part number 285540-001.
1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
a. LED cover (Section 5.9)
b. Keyboard (Section 5.10)
c. Heat spreader (Section 5.11)
d. Display (Section 5.13)
e. Palm rest (Section 5.14)
f.
Top cover (Section 5.20)
g. Fan (Section 5.21)
h. System board (Section 5.22)
5–60
Maintenance and Service Guide
Removal and Replacement Procedures
2. Turn the system board bottom side up with the rear panel
facing forward.
3. Remove the PM2.0 × 4.5 screw 1 that secures the modem
ground cable to the system board (Figure 5-46).
4. Disconnect the modem cable 2 from the system board.
5. Remove the cable from the clips 3 on the system board.
Figure 5-46. Removing the Modem Cable
Reverse the preceding procedures to install the modem cable.
Maintenance and Service Guide
5–61
6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
Notebook
Dimensions
Height
Width
Depth
3.94 cm
32.74 cm
26.75 cm
1.55 in
12.89 in
10.53 in
Weight (varies by notebook configuration)
with 15.1-inch display
and Intel Pentium 4
processor
with 14.1-inch display
and Intel Pentium 4
processor
with 15.1-inch display
and Intel Celeron
processor
with 15.1-inch display
and Intel Celeron
processor
3.22 kg
7.09 lb
3.09 kg
6.82 lb
3.12 kg
6.87 lb
2.99 kg
6.60 lb
Maintenance and Service Guide
6–1
Specifications
Table 6-1
Notebook (Continued)
Stand-alone power requirements
Nominal operating
voltage
Average operating
power
Peak operating
power
Power in Suspend
mode
Power in Hibernation
mode
14.4 V (8 cell)
29.7 W desktop
80 W on AC, 55 W on DC
< 1000 mW
< 100 mW
Temperature
Operating
Nonoperating
10° to 35° C
-10° to 60° C
50° to 95° F
14° to 140° F
Relative humidity (noncondensing)
Operating
Nonoperating
6–2
10% to 90%
5% to 90%, 38.7° C (101.6° F) maximum wet bulb
temperature
Maintenance and Service Guide
Specifications
Table 6-1
Notebook (Continued)
Altitude (unpressurized)
Operating
Nonoperating
0 to 3,048 m
0 to 9,144 m
0 to 10,000 ft
0 to 30,000 ft
Shock
Operating
Nonoperating
10 G, 11 ms, half-sine
60 G, 11 ms, half-sine
Vibration
Operating
Nonoperating
0.5 G zero-to-peak, 10 to 500 Hz, 0.25 oct/min
sweep rate
1.0 G zero-to-peak, 10 to 500 Hz, 0.5 oct/min
sweep rate
product safety standards specify thermal limits for
✎ Applicable
plastic surfaces. The computer operates well within this range of
temperatures.
Maintenance and Service Guide
6–3
Specifications
Table 6-2
15.0-inch SXGA+, TFT Display
Dimensions
Height
Width
Diagonal
22.86 cm
29.97 cm
38.10 cm
Number of colors
Up to 16.8 million
Contrast ratio
150:1
Brightness
150 nit typical
9.00 in
11.80 in
15.00 in
Pixel resolution
Pitch
Format
Configuration
0.264 × 0.264 mm
1400 × 1050
RGB stripe
Backlight
Edge lit
Character display
80 × 25
Total power
consumption
5.75 W
6–4
Maintenance and Service Guide
Specifications
Table 6-3
15.0-inch XGA, TFT Display
Dimensions
Height
Width
Diagonal
22.86 cm
29.97 cm
38.10 cm
Number of colors
Up to 16.8 million
Contrast ratio
150:1
Brightness
120+ nit typical
9.00 in
11.80 in
15.00 in
Pixel resolution
Pitch
Format
Configuration
0.297 × 0.297 mm
1024 × 768
RGB stripe
Backlight
Edge lit
Character display
80 × 25
Total power
consumption
5.00 W
Maintenance and Service Guide
6–5
Specifications
Table 6-4
14.1-inch XGA, TFT Display
Dimensions
Height
Width
Diagonal
28.50 mm
21.49 mm
35.81 mm
Number of colors
Up to 16.8 million
Contrast ratio
150:1
Brightness
120 nits typical
11.22 in
8.46 in
14.1 in
Pixel resolution
Pitch
Format
Configuration
0.264 × 0.264 mm
1024 × 768
RGB stripe
Backlight
Edge lit
Character display
80 × 25
Total power
consumption
4.2 W
6–6
Maintenance and Service Guide
Specifications
Table 6-5
Hard Drives
40 GB
30 GB
20 GB
User capacity per
drive1
40.0 GB
30.0 GB
20.0 GB
Drive height
9.5 mm
9.5 mm
9.5 mm
Drive width
70 mm
70 mm
70 mm
Interface type
ATA-5
ATA-5
ATA-5
Seek times (typical read, including setting)
Single track
Average
Full stroke
Logical blocks3
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
78,140,160
58,605,120
39,070,080
16,683
16
63
16,683
16
63
Logical configuration
Cylinders
Heads
Sectors per track
16,683
16
63
11
GB = 1,073,741,824 bytes.
drive specifications may differ slightly.
Certain restrictions and exclusions apply. Consult the Compaq Customer
Support Center for details.
3 Actual
Maintenance and Service Guide
6–7
Specifications
Table 6-5
Hard Drives (Continued)
40 GB
30 GB
20 GB
22,784
4
293 to 560
25,800
2
398 to 731
22,784
4
293 to 560
512
512
512
2 MB
512 KB
512 KB
4200 rpm
4200 rpm
4200 rpm
66.6
100
66.6
109 to 203
155 to 256
109 to 203
Physical configuration
Cylinders3
Heads
Sectors per
track3
Bytes per sector
Buffer
size3
Disk rotational
speed
Transfer rate
Interface max
(MB/s)2
Media (Mb/s)3
2
System capability may differ.
drive specifications may differ slightly.
Certain restrictions and exclusions apply. Consult the Compaq Customer
Support Center for details.
3 Actual
6–8
Maintenance and Service Guide
Specifications
Table 6-6
Diskette Drive
Diskette size
3.5 inch
Activity indicator
On system
Height
12.7 mm (0.5 in)
Bytes per sector
512
Sectors per track
High density
Low density
18 (1.44 MB)
9
Tracks per side
High density
Low density
80
80
Read/write heads
2
Average seek times
Track-to-track (high/low)
Average (high/low)
Settling time
Latency average
Maintenance and Service Guide
3 to 6 ms
95 to 174 ms
15 ms
100 ms
6–9
Specifications
Table 6-7
DVD-ROM Drive
Applicable disk
DVD-5, DVD-9, DVD-10
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Bridge
Center hole diameter
1.5 cm
Disk diameter
12 cm, 8 cm
Disk thickness
1.2 mm
Track pitch
.74 µm
.59 in
.047 in
Access time (typical reads, including setting)
Random (DVD media)
Full stroke (DVD media)
Random (CD media)
Full stroke (CD media)
< 125 ms
< 225 ms
< 100 ms
< 175 ms
Audio output level
Line-out, 0.7 to 0.9 Vrms
Cache buffer
512 KB
Data transfer rate (typical, including setting)
Max 24X CD
Max 8X DVD
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1352 KB/s at 1X
DVD rate)
Startup time
< 12 seconds (typical)
Stop time
< 3 seconds
6–10
Maintenance and Service Guide
Specifications
Table 6-8
DVD-RW Drive
Applicable disk
DVD-5, DVD-9, DVD-10
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Bridge
Center hole diameter
1.5 cm
Disk diameter
12 cm, 8 cm
Disk thickness
1.2 mm
Track pitch
1.60 µm
.59 in
.047 in
Access time
Random
Full stroke
< 120 ms
< 175 ms
Audio output level
Line-out, 0.7 to 0.9 Vrms
Cache buffer
2 MB
Data transfer rate
CD-R (8X)
CD-RW (8X)
CD-ROM (24X)
DVD (8X)
Normal PIO Mode 4 (single burst)
1200 KB/s (150 KB/s at 1X CD rate)
1200 KB/s (150 KB/s at 1X CD rate)
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1352 KB/s at
1X DVD rate)
16.6 MB/s
Startup time
Single
Multi-session
Stop time
Maintenance and Service Guide
< 7 seconds (typical)
< 30 seconds (typical)
< 3 seconds
6–11
Specifications
Table 6-9
CD-ROM Drive
Applicable disk
CD-ROM (Mode 1, 2, and 3)
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Extra
Video CD
CD-WO (fixed packets only)
CD-Bridge
Center hole diameter
1.5 cm
Disk diameter
12 cm, 8 cm
Disk thickness
1.2 mm
Track pitch
1.6 µm
.59 in
.047 in
Access time
Random
Full stroke
Cache buffer
< 150 ms
< 300 ms
128 KB
Data transfer rate
Sustained, 16X
Variable
Normal PIO Mode 4 (single burst)
150 KB/s at 1X
1500 to 3600 KB/s (10X to 24X)
16.66 KB/s
Startup time
< 8 seconds
Stop time
< 4 seconds
6–12
Maintenance and Service Guide
Specifications
Table 6-10
CD-RW Drive
Center hole diameter
1.5 cm
Disk diameter
12 cm, 8 cm
Disk thickness
1.2 mm
Track pitch
.74 µm
.59 in
.047 in
Access time
Random
Full stroke
< 150 ms
< 225 ms
Audio output level
Line-out, 0.7 Vrms
Cache buffer
128 KB
Data transfer rate
Sustained, 16X
Sustained, 4X CD-RW
Normal PIO Mode 4 (single burst)
150 KB/s
5,520 KB/s
16.6 MB/s
Startup time
< 15 seconds
Stop time
< 6 seconds
Maintenance and Service Guide
6–13
Specifications
Table 6-11
External AC Adapter
Weight
.85 lb
.39 kg
Power supply
Operating watts
Operating voltage
Operating current
Operating frequency range
90 W
110 to 240 VAC RMS
1.5 A RMS
50 to 60 Hz AC
Table 6-12
8-cell, Li ion Battery Pack
Dimensions
Length
Width
Depth
Weight
12.57 cm
8.79 cm
2.03 cm
.44 kg
4.95 in
3.46 in
0.80 in
0.96 lb
Energy
Voltage
Amp-hour capacity
Watt-hour capacity
14.8 V
minimum 3.7 Ah, typical 3.9 Ah
minimum 53.2 Ah, typical 56.1 Ah
Temperature
Operating
Nonoperating
6–14
0 to 42° C
0 to 60° C
32 to 108° F
32 to 140° F
Maintenance and Service Guide
Specifications
Table 6-13
System DMA
Hardware DMA
System Function
DMA0
Available for audio
DMA1
Entertainment audio
(default; alternate = DMA0, DMA3, none)
DMA2
Diskette drive
DMA3
ECP parallel port LPT1
(default; alternate = DMA0, none)
DMA4
DMA controller cascading (not available)
DMA5
Available for PC Card
DMA6
Not assigned
DMA7
Not assigned
✎ PC Card controller can use DMA 1, 2, or 5.
Maintenance and Service Guide
6–15
Specifications
Table 6-14
System Interrupts
Hardware IRQ
System Function
IRQ0
System timer
IRQ1
Keyboard controller
IRQ2
Cascaded
IRQ3
COM2
IRQ4
COM1
IRQ5
Audio (default)*
IRQ6
Diskette drive
IRQ7
Parallel port
IRQ8
Real time clock (RTC)
IRQ9
Infrared
IRQ10
System use
IRQ11
System use
IRQ12
Internal point stick or external mouse
IRQ13
Coprocessor (not available to any peripheral)
IRQ14
IDE interface (hard drive and optical drive)
IRQ15
System use
Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11,
✎ PC
or IRQ15. Either the infrared or the serial port may assert IRQ3 or
IRQ4.
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,
IRQ10, or none.
6–16
Maintenance and Service Guide
Specifications
Table 6-15
System I/O Addresses
I/O Address (hex)
System Function (shipping configuration)
000 - 00F
DMA controller no. 1
010 - 01F
Unused
020 - 021
Interrupt controller no. 1
022 - 024
Opti chipset configuration registers
025 - 03F
Unused
02E - 02F
87334 “Super IO” configuration for CPU
040 - 05F
Counter/timer registers
044 - 05F
Unused
060
Keyboard controller
061
Port B
062 - 063
Unused
064
Keyboard controller
065 - 06F
Unused
070 - 071
NMI enable/real time clock
072 - 07F
Unused
080 - 08F
DMA page registers
090 - 091
Unused
092
Port A
093 - 09F
Unused
0A0 - 0A1
Interrupt controller no. 2
Maintenance and Service Guide
6–17
Specifications
Table 6-15
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
0A2 - 0BF
Unused
0C0 - 0DF
DMA controller no. 2
0E0 - 0EF
Unused
0F0 - 0F1
Coprocessor busy clear/reset
0F2 - 0FF
Unused
100 - 16F
Unused
170 - 177
Secondary fixed disk controller
178 - 1EF
Unused
1F0 - 1F7
Primary fixed disk controller
1F8 - 200
Unused
201
Joystick (decoded in ESS1688)
202 - 21F
Unused
220 - 22F
Entertainment audio
230 - 26D
Unused
26E - 26
Unused
278 - 27F
Unused
280 - 2AB
Unused
2A0 - 2A7
Unused
2A8 - 2E7
Unused
2E8 - 2EF
Reserved serial port
6–18
Maintenance and Service Guide
Specifications
Table 6-15
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
2F0 - 2F7
Unused
2F8 - 2FF
Infrared port
300 - 31F
Unused
320 - 36F
Unused
370 - 377
Secondary diskette drive controller
378 - 37F
Parallel port (LPT1/default)
380 - 387
Unused
388 - 38B
FM synthesizer - OPL3
38C - 3AF
Unused
3B0 - 3BB
VGA
3BC - 3BF
Reserved (parallel port/no EPP support)
3C0 - 3DF
VGA
3E0 - 3E1
PC Card controller in CPU
3E2 - 3E3
Unused
3E8 - 3EF
Internal modem
3F0 - 3F7
“A” diskette controller
3F8 - 3FF
Serial port (COM1/default)
CF8 - CFB
PCI configuration index register (PCIDIVO-1)
CFC - CFF
PCI configuration data register (PCIDIVO-1)
Maintenance and Service Guide
6–19
Specifications
Table 6-16
System Memory Map
Size
Memory Address
System Function
640 KB
00000000 - 0009FFFF
Base memory
128 KB
000A0000 - 000BFFFF
Video memory
48 KB
000C0000 - 000CBFFF
Video BIOS
160 KB
000C8000 - 000E7FFF
Unused
64 KB
000E8000 - 000FFFFF
System BIOS
15 MB
00100000 - 00FFFFFF
Extended memory
58 MB
01000000 - 047FFFFF
Super extended memory
58 MB
04800000 - 07FFFFFF
Unused
2 MB
08000000 - 080FFFFF
Video memory (direct access)
4 GB
08200000 - FFFEFFFF
Unused
64 KB
FFFF0000 - FFFFFFFF
System BIOS
6–20
Maintenance and Service Guide
A
Connector Pin Assignments
Table A-1
RJ-45 Network Interface
Pin
Signal
Pin
Signal
1
Transmit +
5
Unused
2
Transmit -
6
Receive -
3
Receive +
7
Unused
4
Unused
8
Unused
Maintenance and Service Guide
A–1
Connector Pin Assignments
Table A-2
RJ-11 Modem
Pin
Signal
Pin
Signal
1
Unused
4
Unused
2
Tip
5
Unused
3
Ring
6
Unused
Table A-3
Universal Serial Bus
Pin
Signal
Pin
Signal
1
+5 VDC
3
Data +
2
Data -
4
Ground
A–2
Maintenance and Service Guide
Connector Pin Assignments
Table A-4
S-Video
Pin
Signal
Pin
Signal
1
Ground (Y)
3
Y-Luminance (Intensity)
2
Ground (C)
4
C-Chrominance (Color)
Table A-5
External Keyboard/Mouse
Pin
Signal
Pin
Signal
1
Keyboard/mouse DATA
4
+5 VDC
2
Keyboard/mouse DATA
5
Keyboard/mouse CLK
3
Ground
6
Keyboard/mouse CLK
Maintenance and Service Guide
A–3
Connector Pin Assignments
Table A-6
Parallel
Pin
Signal
Pin
Signal
1
Strobe*
10
Acknowledge*
2
Data bit 0
11
Busy
3
Data bit 1
12
Paper out
4
Data bit 2
13
Select
5
Data bit 3
14
Auto line feed*
6
Data bit 4
15
Error*
7
Data bit 5
16
Initialize printer*
8
Data bit 6
17
Select in*
9
Data bit 7
18-25
Signal ground
*Signal is active low.
A–4
Maintenance and Service Guide
Connector Pin Assignments
Table A-7
External Monitor
Pin
Signal
Pin
Signal
1
Red analog
9
+5 VDC
2
Green analog
10
Ground
3
Blue analog
11
Monitor detect
4
Not connected
12
DDC 2B data
5
Ground
13
Horizontal sync
6
Ground analog
14
Vertical sync
7
Ground analog
15
DDC 2B clock
8
Ground analog
Maintenance and Service Guide
A–5
Connector Pin Assignments
Table A-8
Stereo Speaker/Headphone
Pin
Signal
Pin
Signal
1
Audio out
2
Ground
Table A-9
Microphone
Pin
Signal
Pin
Signal
1
Audio in
2
Ground
A–6
Maintenance and Service Guide
B
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the notebook permits it to operate
from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set received with the computer meets the
requirements for use in the country where the equipment is
purchased.
Power cord sets for use in other countries must meet the
requirements of the country where the computer is used. For more
information on power cord set requirements, contact a Compaq
authorized reseller or service provider.
General Requirements
The requirements listed below are applicable to all countries:
■
The length of the power cord set must be at least 1.5 m
(5.00 feet) and no more than 2.0 m (6.50 feet).
■
All power cord sets must be approved by an acceptable
accredited agency responsible for evaluation in the country
where the power cord set will be used.
■
The power cord set must have a minimum current capacity of
10 amperes and a nominal voltage rating of 125 or 250 volts
AC, as required by each country’s power system.
■
The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector, for mating with the appliance inlet on the back of
the computer.
Maintenance and Service Guide
B–1
Power Cord Set Requirements
Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Country
Accredited Agency
Applicable Note Number
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
Italy
IMQ
1
Japan
METI
3
The Netherlands
KEMA
1
Norway
NEMKO
1
Sweden
SEMKO
1
Switzerland
SEV
1
B–2
Maintenance and Service Guide
Power Cord Set Requirements
3-Conductor Power Cord Set Requirements (Continued)
Country
Accredited Agency
Applicable Note Number
United Kingdom
BSI
1
United States
UL
2
Notes
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm2
conductor size. The power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation in
the country where they will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a NEMA
5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and
registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm2 conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
Maintenance and Service Guide
B–3
C
Screw Listing
This appendix provides specification and reference information
for the screws used in the computer. All screws listed in this
appendix are available in the Miscellaneous Screw Kit, spare part
number 285542-001.
Maintenance and Service Guide
C–1
Table C-1
Torx T8 Metric 2.5 × 5.0 Screw
Color
Qty
Length
Thread
Head
Width
Silver
30
5.0 mm
2.5 mm
5.0 mm
Where used:
Two screws that secure the optical drive to the computer
(documented in Section 5.3)
Figure C-1. TM2.5 × 5.0 Screw Locations
C–2
Maintenance and Service Guide
Table C-1
Torx T8 Metric 2.5 × 5.0 Screw (Continued)
Color
Qty
Length
Thread
Head
Width
Silver
30
5.0 mm
2.5 mm
5.0 mm
Where used:
Two screws that secure the connector cover to the base enclosure
(documented in Section 5.8)
Figure C-2. TM2.5 × 5.0 Screw Locations
Maintenance and Service Guide
C–3
Table C-1
Torx T8 Metric 2.5 × 5.0 Screw (Continued)
Color
Qty
Length
Thread
Head
Width
Silver
30
5.0 mm
2.5 mm
5.0 mm
Where used:
1 One screw that secures the heat spreader to the base enclosure
(documented in Section 5.11)
2 One screw that secures the display video cable ground loop to the heat
spreader (documented in Sections 5.11 and 5.13)
Figure C-3. TM2.5 × 5.0 Screw Locations
C–4
Maintenance and Service Guide
Table C-1
Torx T8 Metric 2.5 × 5.0 Screw (Continued)
Color
Qty
Length
Thread
Head
Width
Silver
30
5.0 mm
2.5 mm
5.0 mm
Where used:
One screw that secures the display inverter cable ground loop to the heat
spreader (documented in Section 5.13)
Figure C-4. TM2.5 × 5.0 Screw Locations
Maintenance and Service Guide
C–5
Table C-1
Torx T8 Metric 2.5 × 5.0 Screw (Continued)
Color
Qty
Length
Thread
Head
Width
Silver
30
5.0 mm
2.5 mm
5.0 mm
Where used:
1 Three screws that secure the diskette drive to the palm rest
(documented in Section 5.15)
2 TouchPad only models—Four screws that secure the TouchPad
components to the palm rest (documented in Section 5.16)
2 Dual Stick models—Five screws that secure the TouchPad components to
the palm rest (documented in Section 5.16)
3 Two screws that secure the display release assembly to the palm rest
(documented in Section 5.17)
Figure C-5. TM2.5 × 5.0 Screw Locations
C–6
Maintenance and Service Guide
Table C-1
Torx T8 Metric 2.5 × 5.0 Screw (Continued)
Color
Qty
Length
Thread
Head
Width
Silver
30
5.0 mm
2.5 mm
5.0 mm
Where used:
Three screws that secure the charger board and shield to the base enclosure
(documented in Section 5.18)
Figure C-6. TM2.5 × 5.0 Screw Locations
Maintenance and Service Guide
C–7
Table C-1
Torx T8 Metric 2.5 × 5.0 Screw (Continued)
Color
Qty
Length
Thread
Head
Width
Silver
30
5.0 mm
2.5 mm
5.0 mm
Where used:
Three screws that secure the top cover to the base enclosure
(documented in Section 5.20)
Figure C-7. TM2.5 × 5.0 Screw Locations
C–8
Maintenance and Service Guide
Table C-1
Torx T8 Metric 2.5 × 5.0 Screw (Continued)
Color
Qty
Length
Thread
Head
Width
Silver
30
5.0 mm
2.5 mm
5.0 mm
Where used:
1 Two screws that secure the optical drive front alignment rail to the base
enclosure (documented in Section 5.22)
2 Two screws that secure the optical drive rear alignment rail to the base
enclosure (documented in Section 5.22)
3 Three screws that secure the system board to the base enclosure
(documented in Section 5.22)
Figure C-8. TM2.5 × 5.0 Screw Locations
Maintenance and Service Guide
C–9
Table C-2
Torx T8 Metric 2.5 × 8.0 Screw
Color
Qty
Length
Thread
Head
Width
Silver
11
8.0 mm
2.5 mm
4.0 mm
Where used:
1 One screw that secures the hard drive to the base enclosure
(documented in Section 5.3)
2 Two screws that secure the LED cover to the base enclosure
(documented in Section 5.9)
3 Five screws that secure the palm rest to the base enclosure
(documented in Section 5.14)
4 Two screws that secure the top cover to the base enclosure
(documented in Section 5.20)
Figure C-9. TM2.5 × 8.0 Screw Locations
C–10
Maintenance and Service Guide
Table C-2
Torx T8 Metric 2.5 × 8.0 Screw (Continued)
Color
Qty
Length
Thread
Head
Width
Silver
11
8.0 mm
2.5 mm
4.0 mm
Where used:
One screw that secures the heat spreader to the base enclosure
(documented in Section 5.11)
Figure C-10. TM2.5 × 8.0 Screw Locations
Maintenance and Service Guide
C–11
Table C-3
Phillips Metric 3.0 × 3.0 Screw
Color
Qty
Length
Thread
Head
Width
Silver
4
3.0 mm
3.0 mm
5.0 mm
Where used:
Four screws that secure the hard drive to the hard drive bracket
(documented in Section 5.3)
Figure C-11. PM3.0 × 3.0 Screw Locations
C–12
Maintenance and Service Guide
Table C-4
Phillips Metric 2.5 × 4.0 Screw
Color
Qty
Length
Thread
Head
Width
Silver
2
4.0 mm
2.5 mm
5.0 mm
Where used:
1 One screw that secures the memory expansion compartment cover to the
base enclosure (documented in Section 5.5)
2 One screw that secures the mini PCI compartment cover to the base
enclosure (documented in Section 5.6)
Figure C-12. PM2.5 × 4.0 Screw Locations
Maintenance and Service Guide
C–13
Table C-5
Torx T8 Metric 2.5 × 14.0 Shoulder Screw
Color
Qty
Length
Thread
Head
Width
Silver
4
14.0 mm
2.0 mm
6.0 mm
Where used:
Four screws that secure the heat spreader to the base enclosure
(documented in Section 5.11)
Figure C-13. TM2.5 × 14.0 Shoulder Screw Locations
C–14
Maintenance and Service Guide
Table C-6
Torx T8 Metric 2.5 × 9.0 Screw
Color
Qty
Length
Thread
Head
Width
Silver
4
9.0 mm
2.5 mm
5.0 mm
Where used:
Four screws that secure the display assembly to the base enclosure
(documented in Section 5.13)
Figure C-14. TM2.5 × 9.0 Screw Locations
Maintenance and Service Guide
C–15
Table C-7
Phillips Metric 2.0 × 4.5 Screw
Color
Qty
Length
Thread
Head
Width
Silver
1
4.5 mm
2.0 mm
4.0 mm
Where used:
One screw that secures the modem cable to the system board
(documented in Section 5.23)
Figure C-15. PM2.0 × 4.5 Screw Locations
C–16
Maintenance and Service Guide
Index
1394 jack 1–32
C
A
cables
power cords 3–24, B–1
service considerations 4–2
caps lock light 1–38
CD-ROM drive
OS loading problems 2–24
spare part number 3–17,
3–23, 5–7
specifications 6–12
CD-RW drive
spare part number 3–17,
3–23, 5–7
specifications 6–13
Certificate of Authenticity
label 1–40
charger board
removal 5–47
spare part
number 3–13, 5–47
charger board shield 3–18
Common Port Replicator,
spare part number 3–24
Compaq Diagnostics 2–1, 2–7
components
bottom 1–39
front 1–31
keyboard 1–35
left side 1–33
real panel 1–33
AC adapter
spare part numbers 3–24
specifications 6–14
Advanced Port Replicator,
spare part number 3–24
audio troubleshooting 2–25
B
base enclosure, spare part
number 3–15
battery components
bay 1–32, 1–40
bezel
illustrated 3–18
removal 5–6
light 1–32, 1–38
pack
removal 5–5
spare part
numbers 3–17, 5–5
release latch 1–40, 5–5
specifications 6–14
battery, real time clock (RTC)
removal 5–18
spare part
number 3–17, 5–18
bottom components 1–39
Maintenance and Service Guide
Index–1
Index
right side 1–31
top 1–37
Computer Setup
Advanced Menu 2–5
File Menu 2–3
overview 2–1
Security Menu 2–4
connector cover
illustrated 3–18
location 1–39
removal 5–19
connector pin assignments
external monitor
connector A–5
headphone jack A–6
keyboard connector A–3
microphone jack A–6
modem connector A–2
monitor connector A–5
mouse connector A–3
network connector A–1
parallel connector A–4
RJ-11 jack A–2
RJ-45 jack A–1
speaker jack A–6
S-Video A–3
USB connector A–2
connectors, service
considerations 4–2
cursor control keys 1–36
Index–2
D
design overview 1–41
diagnostics
configuration
information 2–7
test information 2–8
digital audio button 1–38
disassembly sequence
chart 5–3
diskette drive 1–34
OS loading problems 2–23
removal 5–39
spare part numbers 3–11,
3–23, 5–39
specifications 6–9
diskette drive cable
illustrated 3–20
removal 5–40
display
illustrated 3–2
removal 5–30
spare part
numbers 3–3, 5–30
specifications 6–4,
6–5, 6–6
display hinge cover
illustrated 3–18
removal 5–33
display inverter board, spare
part number 3–3, 5–30
display lid switch 1–38
display release assembly
illustrated 3–18
removal 5–46
display release latch 1–32
DMA specifications 6–15
Maintenance and Service Guide
Index
docking connector 1–39
docking station,
troubleshooting 2–18
drive indicator light 1–38
drives, preventing damage 4–3
DVD-ROM drive
OS loading problems 2–24
spare part number 3–17,
3–23, 5–7
specifications 6–10, 6–11
E
Easy Access Buttons 1–37
EasyScroll 1–38
electrostatic discharge
4–4, 4–7
embedded numeric
keypad 1–36
external monitor connector
location 1–34
pin assignments A–5
F
fan
location 1–34
removal 5–54
spare part
number 3–13, 5–54
features 1–27
feet
illustrated 3–18
locations 5–13
Maintenance and Service Guide
Fn key 1–36
front components 1–31
function keys 1–35
G
grounding equipment and
methods 4–6
H
hard drive
OS loading problems 2–20
removal 5–10
spare part
numbers 3–23, 5–10
specifications 6–7
hard drive bay 1–40
hard drive bracket
illustrated 3–18
removal 5–12
hard drive retention
screw 1–40
headphone jack
location 1–33
pin assignments A–6
heat spreader
removal 5–25
spare part
numbers 3–11, 5–25
I
I/O address
specifications 6–17
illustrated parts catalog 3–1
infrared port 1–32
interrupt specifications 6–16
Index–3
Index
K
keyboard
illustrated 3–2
removal 5–22
spare part
numbers 3–7, 5–22
troubleshooting 2–28
keyboard components 1–35
keyboard connector
location 1–34
pin assignments A–3
keyboard-to-TouchPad cable
disconnecting from the
keyboard 5–24
disconnecting from the
TouchPad 5–38
illustrated 3–20
L
LED cover
illustrated 3–2
removal 5–20
spare part number 5–20
left side components 1–33
Logo Kit, spare part
number 3–24
M
mass storage devices 3–22
memory expansion board
removal 5–13
spare part numbers 3–17
memory expansion
compartment 1–40
Index–4
memory expansion
compartment cover
illustrated 3–18
removal 5–14
memory map
specifications 6–20
microphone 1–38
illustrated 3–20
removal 5–52
microphone jack
location 1–33
pin assignments A–6
mini PCI board
removal 5–15
spare part numbers
3–17, 5–15
mini PCI compartment 1–40
mini PCI compartment cover
illustrated 3–18
removal 5–16
Miscellaneous Cable Kit
components 3–20
spare part number
3–9, 3–21
Miscellaneous
Plastics/Hardware Kit
components 3–18
spare part number
3–5, 3–19
models 1–2
modem
removal 5–15
spare part numbers
3–17, 5–15
troubleshooting 2–30
Maintenance and Service Guide
Index
modem cable
illustrated 3–20
removal 5–60
modem connector
location 1–34
pin assignments A–2
monitor connector
location 1–34
pin assignments A–5
mouse connector
location 1–34
pin assignments A–3
N
network connector
location 1–34
pin assignment A–1
network, troubleshooting 2–30
nonfunctioning device,
troubleshooting 2–18, 2–27
notebook specifications 6–1
num lock key 1–35
num lock light 1–37
numeric keypad 1–36
O
operating system loading,
troubleshooting 2–19
optical drive
location 1–32
removal 5–7
spare part numbers 3–17,
3–23, 5–7
optical drive alignment rail
illustrated 3–18
removal 5–57
Maintenance and Service Guide
P
packing precautions 4–4
palm rest
removal 5–35
spare part numbers
3–9, 5–35
parallel connector
location 1–34
pin assignments A–4
parts catalog 3–1
password, clearing 1–29
PC Card eject button 1–34
PC Card slot 1–34
PC Card slot space saver 3–18
plastic parts 4–2
pointing device,
troubleshooting 2–29
pointing stick board,
removal 5–45
pointing stick
board-to-TouchButton board
cable
illustrated 3–20
removal 5–44
port replicator, spare part
numbers 3–24
power button 1–38
power cord, spare part
numbers 3–24
power jack 1–33
power light 1–37
power management
features 1–30
power, troubleshooting 2–12
power/Standby light
1–31, 1–38
Index–5
Index
processor
removal 5–28
spare part numbers
3–13, 5–28
R
real time clock (RTC) battery
removal 5–18
spare part number
3–17, 5–18
rear panel components 1–33
removal and replacement
preliminaries 4–1
procedures 5–1
right side components 1–31
RJ-11 jack
location 1–34
pin assignments A–2
RJ-45 jack
location 1–34
pin assignments A–1
RTC battery
removal 5–18
spare part number
3–17, 5–18
S
Screw Kit, spare part
number 3–24
security cable slot 1–34
serial number 1–40, 3–1, 5–2
service considerations 4–2
speaker assembly
Index–6
removal 5–48
spare part number
3–13, 5–48
speaker jack
location 1–33
pin assignments A–6
speakers 1–31
specifications
AC adapter 6–14
battery 6–14
CD-ROM drive 6–12
CD-RW drive 6–13
diskette drive 6–9
display 6–4, 6–5, 6–6
DMA 6–15
DVD-ROM drive
6–10, 6–11
hard drive 6–7
I/O addresses 6–17
interrupts 6–16
memory map 6–20
notebook 6–1
static shielding materials 4–7
stereo speaker jack
location 1–33
pin assignments A–6
S-Video connector
location 1–34
pin assignments A–3
system board
removal 5–56
spare part number 5–56
Maintenance and Service Guide
Index
system board-to-TouchButton
board cable
disconnecting from the
system board 5–53
disconnecting from the
TouchButton board 5–37
illustrated 3–20
system memory map 6–20
Compaq Diagnostics 2–7
Computer Setup 2–2
docking station 2–18
flowcharts 2–10
keyboard 2–28
modem 2–30
network 2–30
nonfunctioning device
2–18, 2–27
operating system
loading 2–19
overview 2–1
pointing device 2–29
power 2–12
video 2–16
T
tools required 4–1
top components 1–37
top cover
removal 5–50
spare part number
3–9, 5–50
TouchButton board, removal
5–43, 5–45
TouchButton
board-to-TouchPad cable
illustrated 3–20
removal 5–42, 5–44
TouchPad
location 1–38
removal 5–41, 5–43
TouchPad bracket
illustrated 3–18
removal 5–43, 5–45
TouchPad buttons 1–38
transporting precautions 4–4
troubleshooting
audio 2–25
Maintenance and Service Guide
U
universal serial bus (USB)
connector
location 1–34
pin assignments A–2
V
vents 1–34
video troubleshooting 2–16
volume control buttons 1–38
W
Windows application
key 1–36
Windows logo key 1–36
workstation precautions 4–5
Index–7
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