SMART Meeting Pro PE 1 system administrator'

SMART Meeting Pro™ PE
(Personal Edition) 1
System administrator’s guide
This guide is available in HTML.
Scan the following QR code to read the HTML version of this guide on
your smart phone or other mobile device.
Trademark notice
SMART Meeting Pro, Bridgit, SMART Ink, SMART Board, the SMART logo, smarttech and all SMART taglines are trademarks or registered trademarks of
SMART Technologies ULC in the U.S. and/or other countries. Windows and Active Directory are either registered trademarks or trademarks of Microsoft Corporation in
the U.S. and/or other countries. Mac, Mac OS, OS X, Finder and Apple Remote Desktop are trademarks of Apple Inc., registered in the U.S. and other countries. All other
third-party product and company names may be trademarks of their respective owners.
Copyright notice
© 2013 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated
into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice
and does not represent a commitment on the part of SMART.
This product and/or use thereof covered by one or more of the following U.S. patents.
www.smarttech.com/patents
06/2013
smarttech.com/kb/170525
Contents
Chapter 1: Welcome
Windows operating systems
Mac OS X operating system software
Chapter 2: Customizing and deploying the software on Windows operating systems
Installing SMART Install Manager
Using SMART Install Manager
Customizing the installation packages
Deploying the software
Activating the software after installation
1
1
2
5
6
6
7
9
14
Chapter 3: Customizing and deploying the software on Mac OS X operating system
software
Installing SMART Install Manager
Using SMART Install Manager
Customizing the installation package
Deploying the software
Activating the software after installation
Chapter 4: Removing the software
17
17
18
19
19
20
23
Windows operating systems
Mac OS X operating system software
23
25
Appendix A: Language files and codes
27
Installation language files and codes
Language packs
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27
28
Chapter 1
Welcome
Windows operating systems
Computer requirements
Installation packages
Language files
Mac OS X operating system software
Computer requirements
Installation package
This guide explains how to deploy SMART Meeting Pro™ PE (Personal Edition) software to
Windows® and Mac computers.
This guide is intended for IT administrators and others experienced with deploying and administering
software in a networked environment. To use this guide, you must do the following:
l
Know IT terminology such as “registry” and “domain controller”
l
Know how to complete basic administrative tasks in your operating system
l
Have administrative privileges and access to servers
l
Have Internet access
Windows operating systems
Computer requirements
Before deploying SMART Meeting Pro PE software to Windows operating systems, ensure your
organization’s computers meet the following minimum requirements.
1
l
Windows 7 SP1 or Windows 8 operating systems
l
2.0 GHz dual-core processor
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2 GB of RAM (4 GB recommended)
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2
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CHAPTER 1
Welcome
l
1 GB of free hard disk space for minimum installation (additional free space required during
installation)
Installation packages
To deploy SMART Meeting Pro PE software to Windows operating systems, you need the following
installation packages:
Installation package
File name
SMART Product Drivers
SMART Product Drivers Installer.msi
SMART Meeting Pro PE software
SMARTMeetingProPE.msi
You can download a .zip file containing these installation packages from
smarttech.com/administratordownloads.
Language files
If you plan to deploy the installation packages in a language other than English (U.S.), ensure the
corresponding MST file for the language is in the same folder as the MSI file (see Installation
language files and codes on page 27).
Similarly, if you want users to be able to view and use the software in a language other than English,
you must download and install the appropriate language pack (see Language packs on page 28).
These language packs are located in the Language folder in the Support folder of the .zip file.
Mac OS X operating system software
Computer requirements
Before deploying SMART Meeting Pro PE software to Mac OS X operating system software, ensure
your organization’s computers meet the following minimum requirements.
l
Mac OS X 10.6.8, 10.7.5 or 10.8.3 operating system software
l
2.5 GHz Intel® Core™ i5 dual-core processor
l
4 GB of 1600 MHz DDR3 RAM
l
1 GB of free hard disk space for minimum installation (additional free space required during
installation)
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CHAPTER 1
Welcome
Installation package
To deploy SMART Meeting Pro PE software to Mac OS X operating system software, you need the
following installation package:
Installation package
File name
SMART Meeting Pro PE software
SMARTMeetingProPE.pkg
You can download this installation package from smarttech.com/administratordownloads.
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Chapter 2
Customizing and deploying the
software on Windows
operating systems
Installing SMART Install Manager
Using SMART Install Manager
Opening an installation package
Saving your changes
Publishing your changes
Customizing the installation packages
SMART Product Drivers
SMART Meeting Pro PE software
Deploying the software
Windows Installer properties
SMART Product Drivers installation package
SMART Meeting Pro PE software installation package
Activating the software after installation
6
6
6
7
7
7
7
9
9
12
12
14
14
SMART Install Manager enables you to customize SMART software installation packages. You can
then deploy the customized installation packages to computers using third-party software.
In Windows operating systems, installation packages are also known as MSI files. You customize
MSI files by creating MST files.
N OTE
In addition to creating MST files using SMART Install Manager, you can create them using thirdparty tools such as Orca database editor and the Windows Installer properties (see Windows
Installer properties on page 12).
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CHAPTER 2
Customizing and deploying the software on Windows operating systems
Installing SMART Install Manager
Download and install SMART Install Manager from the SMART Support website.
To install SMART Install Manager
1. Go to smarttech.com/administratordownloads.
2. Scroll to SMART Meeting Pro software, click Choose a version, and then select SMART
Meeting Pro PE software > 1 for Windows.
3. Click Download SMART Install Manager, and then click Download.
4. Save the Install Manager.exe file to your computer.
5. Double-click the Install Manager.exe file.
The SMART Install Manager installation wizard appears.
6. Follow the on-screen instructions.
Using SMART Install Manager
After you install SMART Install Manager, shortcuts to the software appear on the desktop and in the
Start menu (Windows 7 operating system) or the Apps screen (Windows 8 operating system).
With SMART Install Manager, you can do the following:
l
Open and customize an installation package.
l
Save your changes to the installation package as an XML file.
l
Publish your changes to the installation packages as an MST file.
Opening an installation package
To customize an installation package, drag it into the SMART Install Manager window.
Alternatively, you can search for installation packages on your computer by clicking
.
N OTE
All installation packages you’ve previously opened in SMART Install Manager appear in the
Unmodified Packages tab.
After you open an installation package, a set of pages for that installation package appears in
SMART Install Manager. Customize the installation package using the controls on these pages.
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CHAPTER 2
Customizing and deploying the software on Windows operating systems
Saving your changes
After you customize an installation package, save your changes as an XML file by selecting File >
Save As. When you next start SMART Install Manager, load the XML file by selecting File > Open,
or by opening the MSI file, and then selecting File > Import.
Publishing your changes
The final step in using SMART Install Manager to customize an installation package is to publish your
changes as an MST file. To do this, select File > Publish, and then use the dialog box to define a
location for and create the MST file.
Customizing the installation packages
SMART Product Drivers
To customize the SMART Product Drivers installation package, open the SMART Product Drivers
Installer.msi file in SMART Install Manager (see Opening an installation package on the previous
page), and then set the controls.
Control
Procedure
Notes
Type the path to your preferred folder for
SMART Product Drivers.
If you don’t specify a folder, Windows Installer
installs SMART Product Drivers in
[Program files (x86) folder]\
SMART Technologies\
SMART Product Drivers.
Select the language packs you want to install.
Some SMART software doesn’t support all
listed languages.
Installation Options
Installation directory
Language Selection
Select the language
packs you want to
install
SMART Product Update
Install SMART
Product Update in Full
mode
Select to install SMART Product Update (SPU)
in Full mode.
In Full mode, users can view the installed
versions of SMART software as well as their
product keys, and download and install
updates.
Install SMART
Product Update in
Dashboard mode
Select to install SPU in Dashboard mode.
In Dashboard mode, users can view only the
installed versions of SMART software and their
product keys.
Do not install SMART
Product Update
Select to not install SPU.
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Customizing and deploying the software on Windows operating systems
Control
Procedure
Notes
Check for updates
Type the number of days (1 to 60) between
SPU checks.
This option is available only if you install SPU in
Full mode.
By default, SPU checks for product updates
every 30 days.
Notify users about
SMART product
updates
Select to notify users of available SMART
product updates through the Windows
notification area.
This option is available only if you install SPU in
Full mode.
Enable the Customer
Experience Program
on all devices
Select to automatically enable the Customer
Experience Program for all users.
Users can disable the Customer Experience
Program through the Help menu.
Disable the Customer
Experience Program
on all devices
Select to automatically disable the Customer
Experience Program for all users.
Users can’t enable the Customer Experience
Program through the Help menu.
Enable Tablet PC
Support
Select to use Tablet PC functionality with your
SMART interactive display without having to
connect a Tablet PC.
Enabling Tablet PC support is applicable to
Windows 7 operating system only. It has no
effect on other operating systems.
Start SMART Menu
Icon at logon
Select to display the SMART Board® icon in the
notification area when the computer starts.
Start SMART Ink at
logon
Select to start SMART Ink™ when the user logs
on.
Make SMART Ink
Viewer the default
PDF viewer
Select to make SMART Ink Viewer to the
default PDF viewer.
Customer Experience
Optional Settings
Start Simple Network Select to start the SNMP agent.
Management Protocol
(SNMP) Agent
Register unsigned
drivers
8
Select to enable the registration of unsigned
third-party drivers.
smarttech.com/kb/170525
If you enable the registration of unsigned
third-party drivers, the installation process could
ask users if they trust the makers of the drivers
during installation. This can cause issues if you
deploy the installation in Silent mode.
Therefore, it’s best to disable the registration of
third-party drivers if you deploy the installation in
Silent mode.
CHAPTER 2
Customizing and deploying the software on Windows operating systems
SMART Meeting Pro PE software
To customize the SMART Meeting Pro PE software installation package, open the
SMARTMeetingProPE.msi file in SMART Install Manager (see Opening an installation package on
page 6), and then set the controls.
Control
Procedure
Notes
Installation directory
Type the path to your preferred folder for
SMART Meeting Pro PE software.
If you don’t specify a folder, Windows Installer
installs SMART Meeting Pro PE software in
[Program files (x86) folder]\
SMART Technologies\
SMART Meeting Pro (Personal Edition).
Product key
Type your 25-character product key for
SMART Meeting Pro PE software.
When the software deploys, the product key
activates the software.
Install Bridgit
Select the check box to install Bridgit®
conferencing software.
If you choose to not install Bridgit software, the
Connect button doesn’t appear in
SMART Meeting Pro PE software.
Installation Options
Deploying the software
You can deploy installation packages using third-party imaging or remote management software,
such as Group Policy-based deployment software.
OR
You can deploy installation packages using your operating system’s command line interface.
IMPOR TA N T
Install SMART Product Drivers before installing SMART Meeting Pro PE software.
To deploy installation packages using Group Policy-based deployment software
1. Copy the MSI and MST files to \\[Domain Controller]\NETLOGON, where [Domain Controller]
is your domain controller.
2. Open Control Panel, double-click Administrative Tools, and then double-click
Active Directory Users and Computers.
The Active Directory Users and Computers window appears.
3. Right-click your domain, and then select Properties.
The Properties dialog box appears.
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Customizing and deploying the software on Windows operating systems
4. Click the Group Policy tab, and then click Edit.
The Group Policy Object Editor dialog box appears.
5. Browse to Computer Configuration\Software Settings.
6. Right-click Software Installation, select New > Package, browse to and select the MSI file for
SMART Product Drivers, and then click OK.
7. In the Deploy Software section, click Advanced, and then click OK.
8. Click the Modifications tab, click Add, and then browse to and select the MST file for
SMART Product Drivers.
9. Click OK to apply the MST file to the MSI file.
10. In the Deploy Software section, click Advanced, and then click OK.
11. Repeat steps 6 to 10 for SMART Meeting Pro PE software.
12. Close all open windows and dialog boxes.
N OTE
The time it takes to deploy the software depends on the size of your network.
To deploy installation packages using the command line interface
1. Place the installation packages in a network-accessible location.
2. Open a command prompt window.
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CHAPTER 2
Customizing and deploying the software on Windows operating systems
3. Deploy the SMART Product Drivers installation package.
o
If you created an MST file to customize the installation package, run the following
command:
msiexec /i "[Path]\SMART Product Drivers Installer.msi"
TRANSFORMS="[MST file]" /q
o
If you didn’t create an MST file to customize the installation package, run the following
command:
msiexec /i "[Path]\SMART Product Drivers Installer.msi"
[Properties] /q
Where
o
[Path] is the path to the SMART Product Drivers installation package.
o
[MST file] is the name of the MST file.
o
[Properties] is a set of properties you can include to customize the installation (see
SMART Product Drivers installation package on the next page).
4. Deploy the SMART Meeting Pro PE software installation package.
o
If you created an MST file to customize the installation package, run the following
command:
msiexec /i "[Path]\SMARTMeetingProPE.msi" TRANSFORMS="
[MST file]" /q
o
If you didn’t create an MST file to customize the installation package, run the following
command:
msiexec /i "[Path]\SMARTMeetingProPE.msi" [Properties] /q
Where
o
[Path] is the path to the SMART Meeting Pro PE software installation package.
o
[MST file] is the name of the MST file.
o
[Properties] is a set of properties you can include to customize the installation (see
SMART Meeting Pro PE software installation package on page 14).
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CHAPTER 2
Customizing and deploying the software on Windows operating systems
Windows Installer properties
SMART Product Drivers installation package
The following are properties for the SMART Product Drivers installation package:
Property
Allowed values
Notes
[String]: A language MST file for the installation.
Ensure the specified MST file is in the same
folder as the MSI file.
General properties
TRANSFORMS
This property defines the language of the
installer’s user interface and the installed
software’s icons and shortcuts. It doesn’t define
the installed software’s user interface language.
The installed software uses the computer’s
operating system language if it’s supported, or
English (U.S.) if not.
You can also use the TRANSFORMS property
to apply an MST file created by
SMART Install Manager (see Using
SMART Install Manager on page 6) or a
third-party tool.
INSTALLDIR
[String]: The path to your preferred folder for
SMART Product Drivers.
If you don’t specify a folder, Windows Installer
installs SMART Product Drivers in
[Program files (x86) folder]\
SMART Technologies\
SMART Product Drivers.
1 (default): Install SPU in Full mode.
In Full mode, users can view the installed
versions of SMART software as well as their
product keys, and download and install
updates.
SPU properties
INSTALL_SPU
2: Install SPU in Dashboard mode.
0: Don’t install SPU.
In Dashboard mode, users can view only the
installed versions of SMART software and their
product keys.
SPU_TIME_
FRAME
[Integer]: The time in days (1 to 60) between
SPU checks.
By default, SPU checks for product updates
every 30 days.
This property is applicable only if you install
SPU.
PRODUCT_
NOTIFICATION
1 (default): Notify the user when updates are
available from SPU.
0: Don’t notify the user when updates are
available from SPU.
Customer Experience Program properties
CUSTOMER_
LOGGING
0 (default): Disable the Customer Experience
Program.
1: Allow the user to enable or disable the
Customer Experience Program.
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This property is applicable only if you install
SPU.
CHAPTER 2
Customizing and deploying the software on Windows operating systems
Property
Allowed values
Notes
SMART Product Drivers properties
ENABLE_
STPCS
1 (default): Use Tablet PC functionality with the
SMART interactive product without connecting
a Tablet PC.
Enabling Tablet PC support is applicable to
Windows 7 operating system only. It has no
effect on other operating systems.
[Empty string]: Don’t use Tablet PC functionality If you specify [Null], users don’t have touch
with the SMART interactive product without
support at the Windows logon screen.
connecting a Tablet PC.
LOSU_BRDTOOLS
1 (default): Display the SMART Board icon in
the notification area when the computer starts.
[Empty string]: Don’t display the SMART Board
icon in the notification area when the computer
starts.
LOSU_INK
1 (default): Start SMART Ink when the user
logs on.
[Empty string]: Don’t start SMART Ink when the
user logs on.
DEFAULT_PDF
1 (default): Set SMART Ink Viewer as the
default PDF viewer.
[Empty string]: Don’t set SMART Ink Viewer as
the default PDF viewer.
START_SNMP_
SERVICE
1: Start the SNMP agent.
INSTALL_
UNSIGNED_
DRIVERS
1: Enable the registration of unsigned
third-party drivers.
0 (default): Don’t start the SNMP agent.
0 (default): Disable the registration of unsigned
third-party drivers.
Language pack properties
CS
1: Install the Czech language pack.
DA
1: Install the Danish language pack.
NL
1: Install the Dutch language pack.
EN_GB
1: Install the English (UK) language pack.
FI
1: Install the Finnish language pack.
FR
1: Install the French language pack.
DE
1: Install the German language pack.
IT
1: Install the Italian language pack.
NB
1: Install the Norwegian language pack.
ES
1: Install the Spanish language pack.
SV
1: Install the Swedish language pack.
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If you enable the registration of unsigned
third-party drivers, the installation process could
ask users if they trust the makers of the drivers
during installation. This can cause issues if you
deploy the installation in Silent mode.
Therefore, it’s best to disable the registration of
third-party drivers if you deploy the installation in
Silent mode.
CHAPTER 2
Customizing and deploying the software on Windows operating systems
SMART Meeting Pro PE software installation package
The following are properties for the SMART Meeting Pro PE software installation package:
Property
Allowed values
Notes
TRANSFORMS
[String]: A language MST file for the installation.
Ensure the specified MST file is in the same
folder as the MSI file.
This property defines the language of the
installer’s user interface and the installed
software’s icons and shortcuts. It doesn’t define
the installed software’s user interface language.
The installed software uses the computer’s
operating system language if it’s supported, or
English (U.S.) if not.
You can also use the TRANSFORMS property
to apply an MST file created by
SMART Install Manager (see Using
SMART Install Manager on page 6) or a
third-party tool.
INSTALLDIR
[String]: The path to your preferred folder for
SMART Meeting Pro PE software.
REGISTER_KEY
[String]: A 25-character SMART Meeting Pro
PE software product key.
INSTALL_BRIDGIT
1: Install Bridgit software.
2: Don’t install Bridgit software.
If you don’t specify a folder, Windows Installer
installs SMART Meeting Pro PE software in
[Program files (x86) folder]\
SMART Technologies\
SMART Meeting Pro (Personal Edition).
If you choose to not install Bridgit software, the
Connect button doesn’t appear in
SMART Meeting Pro PE software.
Activating the software after installation
There are two situations in which the software doesn’t activate completely:
l
Imaging a computer: For the software to activate properly, each computer you install it on
must have a unique installation ID. If you use a computer image or clone a hard drive to set up
multiple computers, they all have the same installation ID as the original computer, which can
cause an activation error.
l
Protecting software for computer configurations: If you use system recovery or protection
software, you should activate the software before you lock or freeze the computer for your users.
However, if you can’t, you must activate the software afterward.
Run the activation wizard while connected to the network or complete the following procedure to
activate the software on each computer.
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Customizing and deploying the software on Windows operating systems
To activate SMART Meeting Pro PE software
Run the following command:
"C:\Program Files\Common Files\SMART Technologies\
SMART Product Update\activationwizard.exe"
--puid meeting_pro_personal --m=[Value] --v=3
--a [Optional flags] --pk [Product key]
Where
o
[Value] is 4 to run the activation wizard in unattended mode.
OR
[Value] is 6 to run the activation wizard in user interface mode.
o
o
15
[Optional flags] are optional flags you can include to configure the activation wizard.
Flag
Purpose
--monitor=[Number]
Specify the monitor to display the activation wizard.
--proxy=[Host:Port]
Specify the proxy host and port number to use for
activation.
--proxyuser=[User]
Specify the proxy user name to use for activation.
--proxypassword=[Password]
Specify the proxy password to use for activation.
--locale=[Code]
Display the activation wizard user interface in a
specific language, where [Code] is the language
code (see Installation language files and codes on
page 27).
[Product key] is the software product key.
smarttech.com/kb/170525
Chapter 3
Customizing and deploying the
software on Mac OS X
operating system software
Installing SMART Install Manager
Using SMART Install Manager
Opening an installation package
Saving your changes
Publishing your changes
Customizing the installation package
Deploying the software
Activating the software after installation
17
18
18
18
18
19
19
20
SMART Install Manager enables you to customize SMART software installation packages. You can
then deploy the customized installation packages to computers using third-party software.
In Mac OS X operating system software, installation packages are also known as PKG files.
Installing SMART Install Manager
Download and install SMART Install Manager from the SMART Support website.
To install SMART Install Manager
1. Go to smarttech.com/administratordownloads.
2. Scroll to SMART Meeting Pro software, click Choose a version, and then select SMART
Meeting Pro PE software > 1 for Mac.
3. Click Download SMART Install Manager, and then click Download.
4. Save the SMART Install Manager.dmg file to your computer.
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Customizing and deploying the software on Mac OS X operating system software
5. Double-click the SMART Install Manager.dmg file to mount the disk image.
6. Double-click the SMART Install Manager.pkg file.
The SMART Install Manager installation wizard appears.
7. Follow the on-screen instructions.
Using SMART Install Manager
After you install SMART Install Manager, you can browse to and open the software from Finder.
With SMART Install Manager, you can do the following:
l
Open and customize an installation package.
l
Save your changes to the installation package as an XML file.
l
Publish your changes to the installation packages as a PKG file.
Opening an installation package
To customize an installation package, drag it into the SMART Install Manager window.
Alternatively, you can search for installation packages on your computer by clicking
.
N OTE
All installation packages you’ve previously opened in SMART Install Manager appear in the
Unmodified Packages tab.
After you open an installation package, a set of pages for that installation package appears in
SMART Install Manager. Customize the installation package using the controls on these pages.
Saving your changes
After you customize an installation package, save your changes as an XML file by selecting File >
Save As. When you next start SMART Install Manager, load the XML file by selecting File > Open,
or by opening the PKG file, and then selecting File > Import.
Publishing your changes
The final step in using SMART Install Manager to customize an installation package is to publish your
changes as a new PKG file. To do this, select File > Publish, and then use the dialog box to define a
location for and create the PKG file.
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Customizing and deploying the software on Mac OS X operating system software
Customizing the installation package
To customize the SMART Meeting Pro PE software installation package, open the
SMARTMeetingProPE.pkg file in SMART Install Manager (see Opening an installation package on
the previous page), and then set the controls.
Control
Procedure
Notes
Product key
Type your 25-character product key for
SMART Meeting Pro PE software.
When the software deploys, the product key
activates the software.
Install Bridgit
Select the check box to install Bridgit software.
If you choose to not install Bridgit software, the
Connect button doesn’t appear in
SMART Meeting Pro PE software.
Installation Options
Optional Settings
Start SMART Menu
Icon at logon
Select to display the SMART Board icon in the
notification area when the computer starts.
Start SMART Ink at
logon
Select to start SMART Ink when the user logs
on.
Deploying the software
You can use Apple Remote Desktop software to manage your software installations.
OR
You can use Terminal to install software on each computer.
N OTE
For information on using Apple Remote Desktop software, refer to the documentation you received
with the software.
To deploy the installation package using Apple Remote Desktop software
1. Place the installation package in a network-accessible location.
2. Using Apple Remote Desktop software on the server, select the computers that you want to
update.
3. Select Install Packages.
A dialog box appears.
4. Drag the installation package to the Packages box in the dialog box.
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Customizing and deploying the software on Mac OS X operating system software
5. Click Install.
The software installs on the selected computers.
To deploy the installation package using Terminal
1. Place the installation package in a network-accessible location.
2. Start Terminal.
3. Run the following command:
sudo installer -target / -pkg "[Path]/[File]"
Where
o
[Path] is the path to the customized installation package.
o
[File] is the name of the customized installation package.
Activating the software after installation
There are two situations in which the software doesn’t activate completely:
l
Imaging a computer: For the software to activate properly, each computer you install it on
must have a unique installation ID. If you use a computer image or clone a hard drive to set up
multiple computers, they all have the same installation ID as the original computer, which can
cause an activation error.
l
Protecting software for computer configurations: If you use system recovery or protection
software, you should activate the software before you lock or freeze the computer for your users.
However, if you can’t, you must activate the software afterward.
Run the activation wizard while connected to the network or complete the following procedure to
activate the software on each computer.
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Customizing and deploying the software on Mac OS X operating system software
To activate SMART Meeting Pro PE software
Run the following command:
/Library/Application\ Support/SMART\ Technologies/
activationwizard.app/Contents/MacOS/activationwizard
--puid meeting_pro_personal --uipack meeting_pro_personal --m=4
--v=3 --pk [Product key] --a --local=[Language]
Where
21
o
[Product key] is the software product key.
o
[Language] is the installation language.
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Chapter 4
Removing the software
Windows operating systems
Product codes
Mac OS X operating system software
23
25
25
SMART Uninstaller enables you to remove SMART software. You can run SMART Uninstaller from
the user interface as documented in the SMART Meeting Pro PE software Help or from the command
line as documented below.
Windows operating systems
To remove all SMART software
1. Copy SMART Uninstaller to a temporary location by running one of the following commands:
o
For 32-bit operating systems:
copy "%CommonProgramFiles%\SMART Technologies\
SMART Uninstaller.exe" "%TEMP%"
o
For 64-bit operating systems:
copy "%CommonProgramFiles(x86)%\SMART Technologies\
SMART Uninstaller.exe" "%TEMP%"
2. Remove all software by running the following command:
start /wait "SMART Uninstaller" "%TEMP%\SMART Uninstaller.exe"
--noui --uninstall-all --uilevel none
3. Delete the copy of SMART Uninstaller in the temporary location by running the following
command:
del "%TEMP%"\SMART Uninstaller.exe"
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CHAPTER 4
Removing the software
To remove select SMART software by product name
1. Copy SMART Uninstaller to a temporary location by running one of the following commands:
o
For 32-bit operating systems:
copy "%CommonProgramFiles%\SMART Technologies\
SMART Uninstaller.exe" "%TEMP%"
o
For 64-bit operating systems:
copy "%CommonProgramFiles(x86)%\SMART Technologies\
SMART Uninstaller.exe" "%TEMP%"
2. Remove select software by running the following command:
start /wait "SMART Uninstaller" "%TEMP%\SMART Uninstaller.exe"
--noui --uninstall "[Product names]" --uilevel none
Where [Product names] is a comma-delimited list of product names.
3. Delete the copy of SMART Uninstaller in the temporary location by running the following
command:
del "%TEMP%"\SMART Uninstaller.exe"
To remove select SMART software by product code
1. Copy SMART Uninstaller to a temporary location by running one of the following commands:
o
For 32-bit operating systems:
copy "%CommonProgramFiles%\SMART Technologies\
SMART Uninstaller.exe" "%TEMP%"
o
For 64-bit operating systems:
copy "%CommonProgramFiles(x86)%\SMART Technologies\
SMART Uninstaller.exe" "%TEMP%"
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CHAPTER 4
Removing the software
2. Remove select software by running the following command:
start /wait "SMART Uninstaller" "%TEMP%\SMART Uninstaller.exe"
--noui --uninstall "[Product codes]" --uilevel none
Where [Product codes] is a comma-delimited list of product codes (see Product codes on the
next page).
3. Delete the copy of SMART Uninstaller in the temporary location by running the following
command:
del "%TEMP%"\SMART Uninstaller.exe"
Product codes
Product
Product code
SMART Meeting Pro PE 1 software
{E1C24D1D-F5BD-46A9-8F7A-6398CD5D8F45}
SMART Product Drivers 11.2
{22A358FC-AF39-423A-9B2A-6F52B56615C3}
SMART Ink 1.5
{4B29EB9E-8205-4919-B069-22B531429FFE}
SMART Common Files 11.2
{9057211D-439A-4C0D-95DE-498CF54ADF8C}
Mac OS X operating system software
To remove all SMART software
Remove all software by running the following command:
sudo "/Applications/SMART Technologies/SMART Uninstaller.app/
Contents/Resources/uninstall" --all
To remove select SMART software
1. Run the following command:
sudo "/Applications/SMART Technologies/SMART Uninstaller.app/
Contents/Resources/uninstall" --list
A list of available package IDs appears.
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CHAPTER 4
Removing the software
2. Remove select software by running the following command:
sudo "/Applications/SMART Technologies/SMART Uninstaller.app/
Contents/Resources/uninstall" -i [Package ID]
Where [Package ID] is the package ID of the software you want to remove.
N OTE
You can type multiple instances of -i [Package ID] to remove multiple packages in the same
command.
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Appendix A
Language files and codes
Installation language files and codes
Language packs
27
28
Installation language files and codes
Language
Code
File
Czech
1029
1029.mst
Danish
1030
1030.mst
Dutch
1043
1043.mst
English (U.S.)
1033
1033.mst
English (UK)
2057
2057.mst
Finnish
1035
1035.mst
French
1036
1036.mst
German
1031
1031.mst
Italian
1040
1040.mst
Norwegian
1044
1044.mst
Spanish
1034
1034.mst
Swedish
1053
1053.mst
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smarttech.com/kb/170525
APPENDIX A
Language files and codes
Language packs
File
Code
czech_language_pack.msi
{31510F9E-524D-417E-B444-5F451F326F1A}
danish_language_pack.msi
{4AE16993-EAFC-477A-A8B4-767009D04839}
dutch_language_pack.msi
{3179A8F1-BE7B-498E-9C64-A7215077B7CB}
english_(united_kingdom)_language_
pack.msi
{C382B61B-9E03-41C4-9FE8-622AC4F5D6D9}
finnish_language_pack.msi
{59A1167F-5E0F-4A43-A0BC-D5263947A22A}
french_language_pack.msi
{BD68F04C-A5F0-440E-A7DE-EF002E9EB232}
german_language_pack.msi
{AE377392-03BF-4DF9-B619-BA6413B858B6}
italian_language_pack.msi
{D19B576F-F1ED-4A8C-8C56-F3362349F82E}
norwegian_language_pack.msi
{9B492431-A6EE-4BBF-B6EF-D0C915106639}
spanish_language_pack.msi
{6C135A2D-AF33-44BB-A08A-13B81425F54F}
swedish_language_pack.msi
{541EED4D-6E96-4B5D-B030-603029CC5883}
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smarttech.com/kb/170525
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