Field test report - AAA Business Systems &

February 2005
Buyers Laboratory INC.
Field Test Report
A Buyers Laboratory Document Imaging Device Assessment
Canon imageRUNNER 4570
45 PPM Segment 4 Monochrome Device
Copy • Print • Fax • Scan
Performance Ratings*
Overall Rating................................................. 
Value........................................................................
Ease of Use.............................................................
Copy Productivity....................................................
Print Productivity.....................................................
Image Quality..................................................... 
Multitasking............................................ Lab Test Report Only
Utilities.................................................... Lab Test Report Only
Reliability................................................ Lab Test Report Only
Feedback to Workstations...................... Lab Test Report Only
Toner Yield/Costs per Page.................... Lab Test Report Only
*Based upon a five-star rating system where five is the best.
S
Suggested retail price: $11,200 base unit. (Complete specifications information for this unit, including
pricing for accessories and options, is available through bliQ, at www.buyerslab.com/bliq.)
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Comparative Analysis
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Testing method: The unit’s copy/print capabilities were tested using a Windows 2000 workstation with
a crossover cable, the Multi-PDL Printer Kit E-1 and the PostScript 3 print driver (version 2.50). The
crossover cable eliminates network traffic, allowing for optimal productivity of the unit.
Positioned by Canon for medium-size businesses and workgroups, the imageRUNNER
4570 offers standard copying capability and optional network print, scan (including
Internet fax) and fax (including walk-up, network and PC fax) functionality. This compact,
45-page-per-minute (ppm) unit is easy to program from the full-color touch-screen display
and from the wide variety of standard print drivers. Its ease of use extends to its procedures
for loading paper, removing misfeeds and replacing the toner cartridge.
The imageRUNNER 4570 received BLI’s highest image quality rating for all areas evaluated in copy and print mode. Canon claims that the unit’s outstanding image quality is due
to the new twin-beam laser system, which “writes latent images on the drum using a highprecision laser transmitter.” In addition, demonstrating competitive performance overall
®
For a copy of
in print and copy productivity testing, the unit was slightly stronger on the print side. The
BLI’s upcoming
imageRUNNER 4750 offers an efficiency rate when printing BLI’s job stream that is
Canon
imageRUNNER 4570
the highest among competitive units, and first-print times for PowerPoint and Photoshop
The
The Expert.
The
Source.
Lab
TestLeader.
Report,
JPEG
files
that are the fastest and among the fastest for the group, respectively.
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The imageRUNNER 4570 also offers several features that its predecessors did not, accordinfo@buyerslab.com
www.buyerslab.com
ing to Canon, including higher levels of security, more seamless integration with networks
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© 2005 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this
proprietary report or excerpts from this report, in any manner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back
system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest extent of the law. To purchase reprints
of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
Canon
imageRUNNER 4570
Buyers Laboratory Inc. Field Test Report
and more benefits to the end user. The device’s new internal Finisher-S1, which sits within the
device’s footprint, offers stapling and is the first in the industry to offer internal hole-punching
and an optional second media tray, according to Canon. In addition, the Finisher-S1 pulls out of
the machine to the front instead of to the side—a benefit in environments with space limitations.
(An external 50-sheet stapling finisher [Q3] and saddle-stitch finisher [Q4] are also available for
use with this model.) The unit offers increased memory and storage—512 MB of RAM and a 20
GB hard disk drive, up from 128 MB of RAM and a 10 GB hard disk drive on previous models.
Incorporating the latest version of Canon’s imagePlatform architecture, this unit also employs
RAPID fusing technology, which decreases warm-up time and power consumption and has not
been employed previously on Canon’s 45 ppm units, according to the company. Further, for the
first time Canon offers users the ability to use page numbers (#, #-#, Chapter #) in combination
with watermarks (up to 32 alphanumeric characters, which can be entered from the QWERTY
keypad on the display) to meet the need for Bates stamping in the legal industry, for example.
Advantages
• Compact design, due in part to its internal Finisher-S1.
• The highest rate of efficiency for competitive models when printing BLI’s job stream.
• Enhanced security features, including the future release of a removable hard disk drive.
• Full-color touch-screen display has a similar look and feel to other devices in Canon’s product line. The control
panel and print drivers are very intuitive and highly customizable.
• MEAP platform allows users to create customized applications to suit their unique business needs.
Shortcomings
• First-copy time from the document feeder is slower than average, and document feeding efficiencies are below
average.
• More user intervention is required than on some competitive models because of the unit’s below-average document feeder capacity and a below-average toner yield; in addition, more service intervention is required due to
its short drum life and below-average preventive maintenance (PM) schedule.
• The drum is exposed when the user accesses misfeed locations and could be damaged.
• Procedures for adjusting the paper drawers to accommodate changes in paper size are more cumbersome
than on some other units BLI has tested. In addition, the user must lift the paper-retaining lever to load paper
into the bypass; this extra step is not required for most devices.
The Leader. The Expert. The Source.
**Note: The data presented in this Field Test Report was obtained from testing performed by BLI outside of our 10,000 sq. ft.
test lab. BLI’s Lab Test Reports contain the results of BLI’s extensive in-house testing for reliability, multitasking, toner yield/
cost per page and performance of additional functions and on additional platforms. Please contact BLI (phone 201-4880404, or e-mail info@buyerslab.com) for information regarding when the Lab Test Report for this product will be available.
© 2005 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this
proprietary report or excerpts from this report, in any manner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back
system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest extent of the law. To purchase reprints
of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
Canon
imageRUNNER 4570
Buyers Laboratory Inc. Field Test Report
Canon touts the device’s document management capabilities as being critical to today’s offices.
More than simply a printer or copier, the imageRUNNER 4570 is being marketed to aid in the
handling, distribution, storage and security of documents. A standard feature on this device is the
value-added Mailbox capability, which allows users to store and move data, share information and
print documents on-demand. The imageRUNNER 4570 also offers several tools. For example,
Canon’s Multifunctional Embedded Application Platform (MEAP) technology allows customers
to create their own customized applications that can be embedded in the unit to improve workflow.
Also available on the imageRUNNER 4570, Universal Send is a workflow solution that allows
users to send and store files efficiently, according to Canon. Embedded URL Send allows a user
to save a document in one of the device’s Mailboxes and send a URL link—rather than the entire
document as an attachment—via e-mail to anyone on the network (not over a firewall), thereby
reducing network traffic. The Universal Send PDF Enhancement Kit and Encrypted PDF enable
the user to create a searchable text document from a PDF file to be incorporated into the document
management system, or to apply security settings to any PDF document for distribution.
The unit offers a range of utilities for administrators and users, including Canon NetSpot Suite and
Remote User Interface (UI). The imageRUNNER 4570 also provides several layers of authentication and additional security features, including Department ID Mode; Simple Device Login (SDL)
and Single Sign-On (SSO); and the Security Kit, which offers Secure Sockets Layer (SSL) 168-bit
hard disk drive (HDD) Encryption, HDD Complete Erase (overwrite) and Job Log Conceal.
Value Analysis ()
The imageRUNNER 4570, configured as a copier/printer with PostScript 3 printing, saddle-stitch
finishing and a reversing automatic document feeder (RADF), has a suggested retail price (SRP)
that is competitive among similarly equipped models available. In addition to competitive copy
and print productivity, this unit offers competitive standard and maximum paper capacities (1,100
sheets and 4,750 sheets, respectively) and bypass capacity (50 sheets). BLI rates value by evaluating a unit’s SRP in relation to its overall performance, paper handling, and user and service intervention (see Advantages/Shortcomings).
Summary
Because of its outstanding image quality and good overall ease of use and productivity, BLI gives
the imageRUNNER 4570 an overall Field Tested Rating** of Four Stars.
The Leader. The Ex
© 2005 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this
proprietary report or excerpts from this report, in any manner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back
system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest extent of the law. To purchase reprints
of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
Canon
imageRUNNER 4570
Buyers Laboratory Inc. Field Test Report
Ease of Use.................................... 
•
Control panel................................................. 
User maintenance......................................... 
Print drivers................................................ 
Control Panel
The full-color liquid crystal display (LCD)
touch-screen on the imageRUNNER 4570’s
control panel is typical of Canon’s entire product line, making it very easy for users familiar
with other Canon products to transition to this
unit. The layout is intuitive and key labels are
easy to understand and conform to commonly
used terms in the industry, making it easy for
users to select the features required to program
a job. All of the features required for a typical
copy job are not found on the main screen of the
display. However, though the user must navigate through more screens to program jobs than
on some other units BLI has tested, the extra
screens can enhance the unit’s overall ease of
use for the average user.
The control panel also offers users more flexibility for customizing jobs compared to some
other units BLI has tested. For example, a
user wanting to add front and back covers to
a document can select different paper sources
for each, and can print on the front and back of
each cover. In some other units BLI has tested,
covers can only be fed from the bypass tray.
Further, with some other units users do not have
the choice of printing on the front and the back
of each cover.
Selections for Copy, Send, Mailbox and Scan
are all available on the first screen of the basic
features. The tabs for each of these functions
carry over from screen to screen, enabling users
to easily switch between these functions. Once
users select a function, a new screen displays
all the features for the function, which are
clearly labeled. For example, under the main
Copy screen users can select the Paper Select
The Leader. The Expert. The Source.
imageRUNNER 4570 Control Panel
© 2005 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this
proprietary report or excerpts from this report, in any manner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back
system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest extent of the law. To purchase reprints
of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
Canon
imageRUNNER 4570
Buyers Laboratory Inc. Field Test Report
key to display the paper selection screen. The
Two-Sided key takes users to the screen for
duplexing functions, where options such as 1:2
sided, 2:2 sided, 2:1 sided and Book:2 sided
are available for selection as one-touch keys.
However, there is no selection for 1:1 copying,
which might be confusing if a user needs to
make a simplex copy after completing a duplex
copy job. Clearly labeled finishing options
such as collate, group, staple and offset can
all be accessed under the Finisher key on the
main Copy screen as well. The Text key opens
a convenient pull-down menu on the main
copy screen that allows users to set the desired
copy exposure and select the original type
before scanning the original for better quality—Text mode, Text/Photo mode, Photo mode
and Printed Image mode are options.
A Help hard key is available on the control
panel, as is a conveniently located contrast dial,
which allows the user to adjust the display for
optimal viewing in various lighting situations.
In addition, the Counter Check hard key on the
control panel allows the user to easily access
meter count information for total copies, prints
and scans, as well as a meter for MEAP, without having to search through various screens on
the display to find this information. However,
the meter report cannot be printed from the
control panel.
In order to access the imageRUNNER 4570’s
very detailed job queue, the user presses the
System Monitor touch key in the lower right
corner of the display. Separate job queues are
available for copy, send, fax, print and receive
jobs. To view the status of the current and programmed copy jobs, the user selects Copy from
the System Monitor screen. (Note: Copy jobs
can also be viewed in the print job queue.) The
user can delete jobs from the queue; however,
unlike with some other units BLI has tested,
the user cannot prioritize jobs in the queue to
run before previously programmed jobs. The
user presses the Details touch key to view the
settings of a copy or print job, including the
number of pages and sets in the job and the user
name. As the job proceeds, this screen displays
the number of sets completed, but not the number of pages completed within the set. The Log
touch key allows the user to view a list of all
complete and incomplete jobs.
Special Features Screen 1 of 2
The Leader. The Ex
Special Features Screen 2 of 2
© 2005 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this
proprietary report or excerpts from this report, in any manner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back
system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest extent of the law. To purchase reprints
of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
Canon
imageRUNNER 4570
Buyers Laboratory Inc. Field Test Report
User Maintenance
Loading paper in the imageRUNNER 4570
is simple, although users must press a button,
which instantly opens the drawer, as opposed
to pulling a handle to open the drawer. The
unit is equipped with two standard 550-sheet,
user-adjustable paper drawers that accommodate paper sizes from 5½" × 8½" to 11" × 17".
(Note: The device can feed envelopes when
the envelope feeder attachment is installed in
drawer one.) The standard 50-sheet bypass
accommodates paper sizes up to 11" × 17".
However, to load paper into the bypass, the
user must lift up a paper-retaining lever, insert
paper into the guide and then lower the lever.
A fully configured unit can handle up to 4,750
sheets from six input sources. Optional paper-
handling accessories for this device include a
Cassette Feeding Unit, which comprises two
user-adjustable 550-sheet drawers (sizes up to
11" × 17"); and a Paper Deck, which holds up
to 2,500 letter-size sheets.
The procedures for adjusting the paper drawers to accommodate various paper sizes are
more cumbersome on this unit than on some
other units BLI has tested. To adjust any of the
four user-adjustable paper drawers the user can
move the sliding width guides into the appropriate position. The length guides do not slide,
however. The user must remove the guide and
replace it to accommodate the new paper size;
as a result, the user might not realize that the
guide must be put back, possibly causing misfeeds. Further, the drawers are not equipped
with sensors to automatically detect a change in
paper size and reflect it in the control panel display. Instead, after loading the new paper size,
The Leader. The Expert. The Source.
Misfeed Access Areas
Bypass Tray Paper-Retaining Lever
© 2005 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this
proprietary report or excerpts from this report, in any manner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back
system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest extent of the law. To purchase reprints
of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
Canon
imageRUNNER 4570
Buyers Laboratory Inc. Field Test Report
the user must adjust the paper-size dial in the
front end of the drawer. If the user neglects to
adjust the paper-size dial, the control panel will
not display the correct paper size, the image
will be copied onto the wrong size paper and
misfeeding may occur. Note, however, that on
some other units tested by BLI, the paper-size
dial is located in the back of the drawer, where
it may not be noticed by the user. The bypass
is semi-intelligent, as it recognizes when paper
has been loaded, but is unable to detect the size.
Therefore, the user must select the new paper
size via the control panel.
In addition to contributing to the unit’s compact
design, Canon states that the imageRUNNER
4570’s vertical paper path, which was not available in this range of Canon products previously,
reduces the chance that a misfeed will occur.
If a misfeed occurs, dynamic graphical and
text-based instructions on the control panel display guide the user through the procedures for
clearing the misfed sheets step by step. Unlike
on some other units tested, the display instructions provided on this unit are very detailed and
show the user exactly where the misfed sheet is
located and how to clear it. The user can access
misfed sheets from the front and sides of the
unit. The only drawbacks are that the instructions do not clearly explain how the user must
pull the finisher out of the unit toward the front
in order to access additional misfeed areas, and
the finisher unit itself is not clearly labeled.
Further, the error indicator did not automatically clear after the misfed sheets had been
removed from the unit.
The imageRUNNER 4570 uses Canon’s new
Quick Fixing (QF) Toner, which has a lower
melting point than other toners and is specifically
designed for units that employ Canon’s RAPID
fusing technology. Although it could not be
confirmed in the field test, Canon states that this
toner results in increased toner and drum yields.
When the toner cartridge is completely empty, a
screen on the display lists text-based instructions
and a graphical image for changing the toner
cartridge. The procedures for replacing the toner
cartridge on the imageRUNNER 4570 are simple and clean. The user opens the door, moves
the lever to unlock the cartridge, replaces the
used cartridge with a new one and then returns
the lever to its original position to lock the new
cartridge in place. This is the best possible setup
and eliminates the chance for toner spillage.
Print Drivers
Network printing is available for the imageRUNNER 4570 with the optional Multi-PDL
Printer Kit-E1, which offers a 300 MHz processor, 512 MB of RAM and a 20 GB hard disk
drive (shared with copy functionality), and supports PCL and PostScript 3 printing. PostScript
is the standard for desktop publishing because
it is supported by imagesetters, the very highresolution printers used by service bureaus to
produce camera-ready copy. This controller
also features Canon’s next-generation Ultra
Fast Rendering (UFR) II technology, which
utilizes the power of the user’s PC in conjunction with the device to process data, thereby
splitting the job load. A 10/100BaseT Ethernet
interface and USB 2.0 high-speed interface are
standard with this controller.
The PostScript 3, PCL 5e/6 and UFR II print
drivers are consistent in appearance and layout,
making navigating their menu screens easier
for users who need to switch between them for
different types of jobs. The screens are graphical; they comprise tabs and pull-down menus,
which allow the user to specify selections. In
addition, the point-and-click interface available
on the main tab of the print driver allows the
user to use the mouse to select the paper source
from the graphical image of the device. The
point-and-click interface also offers a paper
gauge, which can be viewed by placing the
mouse’s cursor over a particular paper source.
The Leader. The Ex
The main tab of the PostScript 3 print driver,
which was used in testing, does not contain all
of the features required for a typical print job.
© 2005 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this
proprietary report or excerpts from this report, in any manner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back
system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest extent of the law. To purchase reprints
of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
Canon
imageRUNNER 4570
Buyers Laboratory Inc. Field Test Report
Selections for finishing, duplex and collate are
accessed from the Finishing tab. Users who
do not want to click on the graphical image to
choose the desired paper source can select the
Paper Source tab.
Main Tab of the PostScript 3 Print Driver
Advanced print features available in the
PostScript 3 print driver include Secure Print,
Store, Multiple Box Input, Promote Print and
Edit and Preview. The Secure Print feature
allows the user to ensure that sensitive documents sent to the device are not inadvertently
picked up by another user by requiring that a
password be entered at the control panel before
the document can be released and printed. The
PCL, PostScript 3 and UFR II print drivers also
allow the user to Store a file in one of the 100
mailboxes available on the imageRUNNER
4570 so that it can be accessed for future use.
Further, unlike on previous versions where you
could only store in one mailbox at a time, the
print drivers for this unit include the Multiple
Box Input feature, which allows the user to
store a print file to multiple mailboxes simultaneously rather than having to print multiple
times. Promote Print allows the user to give a
particular print job priority over other jobs in the
queue. The Edit and Preview feature automatically opens the Canon PageComposer utility in
order to allow the user to print two (or more)
documents created in different applications as
a single document. In addition, the PostScript
3 print driver allows printing onto envelopes
(with the optional envelope feeder attachment
installed in the top paper drawer).
The Leader. The Expert. The Source.
Main Tab of the UFR II Print Driver
© 2005 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this
proprietary report or excerpts from this report, in any manner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back
system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest extent of the law. To purchase reprints
of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
Canon
imageRUNNER 4570
Buyers Laboratory Inc. Field Test Report
Copy Productivity.................... 
•
First-copy time.............................................. 
Document feeding efficiency........................... 
Copy efficiency............................................. 
First-Copy Time
The imageRUNNER 4570’s first-copy time
from the platen, at 5.9 seconds, is competitive among similarly equipped models tested
to date. However, the unit’s first-copy time
from the document feeder, at 9.7 seconds, is
slower than average for the group. First-copy
time measures the time it takes for the first
copy to be produced after the Start button is
pressed.
Document Feeding Efficiency
The unit’s document feeding efficiency for letter-size originals is below average for competitive models tested to date in all three modes, at
98.0% for single-sided originals to single-sided
copies (1:1 mode), 97.6% for single-sided
originals to double-sided copies (1:2 mode)
and 22.7% for double-sided originals to doublesided copies (2:2 mode). The unit’s document
feeding speeds are 44.1 originals per minute
(opm) in 1:1 mode; 43.9 opm in 1:2 mode; and
10.2 opm, or 20.4 images per minute (ipm), in
2:2 mode. In 2:2 mode, the number of images
per minute is always double the number of
originals per minute, as it is measuring the time
it takes to process 20 images on 10 sheets of
paper. Document feeding speed is determined
by measuring the time it takes for 10 original
sheets to be fed through the feeder. Document
feeding efficiency is determined by the percentage of the unit’s rated speed at which the
document feeder feeds originals. The closer the
rate is to 100%, or if it exceeds 100%, the more
efficient the document feeder.
Copy Efficiency
The imageRUNNER 4570’s copy efficiency
is competitive for similarly equipped models
tested to date in all three modes tested. Its
copy efficiency is 84.5% in 1:1 mode, 79.2%
in 1:2 mode and 73.4% in 2:2 mode. BLI tests
a unit’s copy efficiency (the percentage of the
rated speed at which the unit operates when
producing real-world jobs) by making one, five,
10 and 20 sets of a 10-page document in three
copy modes: 1:1, 1:2 and 2:2. The closer the
rate is to 100%, or if it exceeds 100%, the more
efficient the unit.
The Leader. The Ex
© 2005 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this
proprietary report or excerpts from this report, in any manner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back
system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest extent of the law. To purchase reprints
of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
Canon
imageRUNNER 4570
Buyers Laboratory Inc. Field Test Report
Print Productivity..................... 
•
First-print time...............................................
Print efficiency...............................................
Job stream..................................................
First-Print Times (in Seconds)
Windows 2000
Word
Photoshop
Acrobat
file type
Text
Graphic
graphic/text
graphic
graphic/text
File Extension
DOC
TIF
PDF
JPG
PPT
First-Print Time
7.19
47.88
10.55
10.07
8.70
Fastest
4.80
17.83
8.50
9.96
8.70
Slowest
13.65
136.52
19.80
21.02
18.49
Competitive
Units
Photoshop
powerpoint
Bold indicates that this unit is the best of the group. The print speeds were tested at 600 dpi using the PostScript
3 print driver. First-print time indicates the time it takes to process and output the first page of the test document
set to the output tray.
First-Print Time
Print Efficiency
The imageRUNNER 4570’s first-print time
using the PostScript 3 print driver is the fastest for competitive models tested to date when
printing PowerPoint files and among the fastest
for the group when printing Photoshop JPEG
files. Further, the unit’s first-print times are competitive when printing Word, Acrobat PDF and
Photoshop TIFF files. First-print time indicates
the time a device takes to process and output a
single-page original (text and/or graphics).
The unit’s print efficiency is competitive for
similarly equipped models tested to date in
both print modes, at 74.7% in simplex mode
and 68.5% in duplex mode. BLI tests a unit’s
print efficiency by printing one and five sets of
a 10-page document. The closer the rate is to
100%, or if it exceeds 100%, the more efficient
the unit.
The Leader. The Expert. The Source.
10
© 2005 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this
proprietary report or excerpts from this report, in any manner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back
system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest extent of the law. To purchase reprints
of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
Canon
imageRUNNER 4570
Buyers Laboratory Inc. Field Test Report
Job Stream
The imageRUNNER 4570’s job efficiency is
the highest among competitive models tested,
at 59.8%. The unit completed the job stream
in approximately 43 seconds, running at 26.9
ppm. BLI’s job stream includes Word documents, Outlook e-mail messages, Excel spreadsheets, PowerPoint, HTML and Acrobat PDF
files. This test simulates the type of traffic a
typical device might experience in a real-world,
multi-user environment. All of the files are
sent to the printer as a group, at which time the
stopwatch begins; timing ends when the last
page of the last file exits the device. Job stream
efficiency is determined by the percentage of
the rated speed at which the unit operates when
producing real-world jobs. The closer the rate
is to 100%, or if it exceeds 100%, the more
efficient the unit.
job stream efficiency
100%
80
60
40
20
0
38.4%
Competitors'
Average
59.8%
imageRUNNER
4570
Image Quality..................... 
•
Copy
Print
Solids, line art and text are dark and consistent.
Copy density is average for 600-dots-per-inch
(dpi) multifunctional devices. Halftone output is good, with grayscale visible from 15%
(which is the minimum coverage level of the
original) to 100%, even fill within levels and
distinct separation between levels.
Solids, line art and text are dark and consistent. Print density is above average for 600
dpi multifunctional devices. Halftone output is
good, with grayscale evident from 1% to 100%,
even fill within levels and distinct separation
between levels.
The Leader. The Ex
© 2005 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this
proprietary report or excerpts from this report, in any manner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back
system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest extent of the law. To purchase reprints
of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
11
Canon
imageRUNNER 4570
Buyers Laboratory Inc. Field Test Report
Multitasking
•
Reserves
The imageRUNNER 4570 allows a user to
reserve up to five copy jobs while a copy or
print job is in progress.
Interrupt
To pause a copy or print job in progress in
order to perform an immediate copy job, the
user selects the Interrupt key on the touch
screen and is able to access most features
required for a typical copy job, such as the
RADF, multiple sets, duplexing and finish-
ing. In fact, unlike with most units tested,
the user can begin programming the interrupt
job even before the job in progress pauses. During testing, this unit automatically
returned to non-interrupted mode immediately, while most units that automatically
return to the original copy or print job require
some type of a waiting period. Some units do
not automatically return to non-interrupted
mode; others return to non-interrupted mode
but do not restart the interrupted job until the
Start key is pressed.
Other Features
•
Scan
Network ScanGear supports TWAIN-compliant
scanning to the desktop, allowing users to pull
scanned images from the device over a network
to a destination PC. The scanned images can
then be manipulated at users’ workstations and
incorporated into other documents as needed.
In addition, this unit incorporates Canon’s
MEAP technology. MEAP allows customers
to incorporate customized solutions that run
embedded on the unit. Canon states that the
MEAP-enabled unit will be able to seamlessly integrate with the eCopy Open Platform
(OP) Suite of Products, enabling users to scan
documents that can be easily integrated into
commonly used business applications. Further,
eCopy ShareScan OP, which is part of eCopy
The Leader. The Expert.
Suite, will The
allow Source.
MEAP-enabled units to function as part of a true information “hub” by integrating hard-copy operations directly into the
workflow of enterprise software applications,
12
such as reporting, administration, document
management, enterprise resource management
(ERP), financials, human resources and customer management, according to the company.
The imageRUNNER 4570 can be configured
with Universal Send to enable tracking of jobs
and limitation of access with Department ID.
Described by Canon as a workflow solution that
allows users to send and store files efficiently,
Universal Send also enables a user to send a
hard copy or electronic document to various
sources simultaneously, including the corporate
database, e-mail accounts, Internet fax numbers or a Mailbox on the device. In addition,
the user can forward data, such as received
faxes, anywhere, maneuvering the document
electronically. Universal Send offers users the
opportunity to achieve the “paperless office,”
© 2005 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this
proprietary report or excerpts from this report, in any manner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back
system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest extent of the law. To purchase reprints
of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
Canon
imageRUNNER 4570
Buyers Laboratory Inc. Field Test Report
according to Canon. Rather than the user’s having to print a hard copy of a document to store
in a manila file in case the electronic data is
lost, the user can move the electronic document
to multiple sources for safekeeping in case one
of the data sources is compromised. Universal
Send supports up to five lightweight directory
access protocol (LDAP) servers, allowing users
to access multiple address books and minimize
manual address entry tasks.
Fax
The imageRUNNER 4570 offers traditional
fax capability with the optional Super G3 Fax
Board-Q1 for a single line and the Super G3
Multi-Line Fax Board-D1 for dual lines. Fax
features include a 33.6 Kbps modem with JBIG
compression, multi-access, 216 broadcasting
destinations, 200 one-touch or speed-dial buttons, book mode faxing and two-sided transmission and reception. PC and network faxing
are also available with the optional fax boards.
Security
Authentication has been enhanced for the imageRUNNER 4570. The Department ID feature
allows the administrator to create up to 1,000
accounts to prevent unauthorized access to and
abuse of the system. SDL is an enhanced form
of Department ID, whereby users must enter
a personal ID and password underneath the
Department ID. With SSO, users can access the
device using the same user name and password
as is required to access any other network-connected device or data.
The optional Security Kit-A2 includes HDD
Encryption, HDD Complete Erase and Job Log
Conceal. With HDD Encryption, all information
stored on the 20 GB hard disk drive is automatically encrypted with Triple Data Encryption
Standard (3DES, or 128-bit) SSL to ensure data
protection that eliminates the need to constantly
delete files. This, in turn, provides greater security for files stored in local Mailboxes. HDD
Complete Erase can be set up for continuous
cleaning, which can be programmed to occur
at start-up or at shut-down or while data is
processing; or on-demand cleaning, which automatically activates shut-down procedures. With
Job Log Conceal, the user is unable to view
jobs in the job queue to prevent unauthorized
reprinting of confidential documents. In addition, Canon states that a removable HDD will
be available later this year.
Further, the Universal Send PDF Enhancement
Kit and Encrypted PDF enable the user to create
a searchable text document from a PDF file to
be incorporated into the document management
system, or to apply security settings to any PDF
document for distribution. The user can scan a
document, encrypt its contents and send it after
setting up a password to restrict recipients’ ability to open, edit or print it.
Administrative Utilities
The unit offers a range of utilities for administrators and users, including Canon NetSpot
Suite and Remote UI. The Canon NetSpot Suite
offers tools to support administrators, including
simplified device discovery and installation,
The Leader. The Ex
Universal Send Screen
© 2005 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this
proprietary report or excerpts from this report, in any manner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back
system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest extent of the law. To purchase reprints
of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
13
Canon
imageRUNNER 4570
Buyers Laboratory Inc. Field Test Report
management and troubleshooting via tools such
as NetSpot Console, NetSpot Device Installer,
NetSpot Resource Downloader, NetSpot Job
Monitor and NetSpot Accountant (optional
tool). The Remote UI Web-based utility is
designed to help end users by offering real-time
job management and device status available
across the network.
The imageRUNNER 4570 offers two administrative tools that were unavailable for its predecessors: Device Information Delivery Function
(DIDF) and the License Management System
(LMS). DIDF is useful in environments comprising multiple devices in the “70 series” family of products. The administrator designates one
of the devices as the “Reference Device.” Then,
the administrator can remotely copy all features
that reside on the Reference Device, such as
copy defaults and registered watermarks, onto
as many as 100 other devices on the network
belonging to the “70 series”. The Reference
Device can be programmed to update the other
devices automatically at scheduled intervals or
on demand. The Reference Device also keeps a
log of all information that has been transferred.
In addition, the Reference Device can give permission to another device in the group to transfer information back to the Reference Device,
which can then take the information and copy
it onto all other devices in the group (newly
developed letterhead, for example).
LMS enhances the unit’s ability to “work
seamlessly within an environment” when
an administrator wishes to add capabilities
such as Universal Send, Universal Send PDF
Enhancement or the Security Kit, states Canon.
Instead of requiring additional software or a
module installation, these capabilities are built
into the imagePlatform architecture and simply
need to be activated via a code that is entered at
the device’s control panel.
Main Screen of Canon's Remote UI Interface
The Leader. The Expert. The Source.
14
© 2005 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this
proprietary report or excerpts from this report, in any manner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back
system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest extent of the law. To purchase reprints
of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
Canon
imageRUNNER 4570
Buyers Laboratory Inc. Field Test Report
Throughput Capabilities and Materials
Sources
Standard paper supply
Bypass
Total capacity
2
1,100 sheets
Weights
17 lb. to 20 lb.bond
Capacity
50 sheets
Weights
17 lb. bond to 32 lb. bond
Automatically detects paper and
paper size?
Semi-intelligent*
Document feeder
Capacity
50 sheets
(Optional RADF)
Weights
13 lb. to 32 lb. bond.
Sources
6
Maximum paper supply
Total capacity
Weights
Media types
4,750 sheets
13 lb. bond to 32 lb. bond
Labels, transparencies and envelopes
* The device detects when paper is placed in the bypass tray; however, it does not detect the paper size.
This report has been reprinted with the written permission of Buyers Laboratory Inc.
The Leader. The Ex
© 2005 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this
proprietary report or excerpts from this report, in any manner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back
system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest extent of the law. To purchase reprints
of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
15
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