Epson SureColor® P10000/P20000
User's Guide
Contents
SureColor P10000/P20000 User's Guide ................................................................................................... 9
Introduction to Your Printer......................................................................................................................
Printer Features .................................................................................................................................
Optional Equipment and Replacement Parts.................................................................................
Notations Used in the Documentation ................................................................................................
Printer Part Locations.........................................................................................................................
Product Parts - Front and Inside ....................................................................................................
Product Parts - Back......................................................................................................................
Control Panel Parts .......................................................................................................................
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11
11
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12
15
16
Media Handling..........................................................................................................................................
Roll Paper Handling ...........................................................................................................................
Loading Roll Paper ........................................................................................................................
Cutting Roll Paper .........................................................................................................................
Cutting Roll Paper Manually......................................................................................................
Printing Trim Lines ....................................................................................................................
Removing Roll Paper.....................................................................................................................
Cut Sheet Handling ............................................................................................................................
Loading Cut Sheets .......................................................................................................................
Loading Poster Board....................................................................................................................
Adjusting the Platen Gap....................................................................................................................
Using the Paper Basket......................................................................................................................
Storing the Paper Basket...............................................................................................................
Creating Paper Configurations ...........................................................................................................
Printing a Paper Configuration List ...............................................................................................
Selecting Custom Paper Configurations........................................................................................
Available Epson Papers .....................................................................................................................
Borderless Paper Type Compatibility .................................................................................................
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35
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47
Using the Optional Auto Take-up Reel .................................................................................................... 49
About the Optional Auto Take-up Reel ............................................................................................... 49
Installing the Auto Take-up Reel ........................................................................................................ 49
3
Attaching the Roll Core to the Auto Take-up Reel ..............................................................................
Take Up with the Printable Side Out...................................................................................................
Take Up with the Printable Side In .....................................................................................................
Assembling and Using the Tensioner.................................................................................................
Removing Media from the Optional Auto Take-up Reel .....................................................................
58
64
68
72
77
Printing from a Computer ......................................................................................................................... 81
Printing with Windows ........................................................................................................................ 81
Selecting Basic Print Settings - Windows ...................................................................................... 81
Paper Configuration Options - Windows ................................................................................... 84
Advanced B&W Photo Options - Windows................................................................................ 86
Print Quality Options - Windows ............................................................................................... 87
Color Management Options - Windows .................................................................................... 87
Advanced Color Controls - Windows ........................................................................................ 89
Paper Source Options - Windows ............................................................................................. 89
Roll Paper Options - Windows .................................................................................................. 90
Using Layout Manager - Windows Only .................................................................................... 93
Selecting Print Layout Options - Windows..................................................................................... 98
Reduce/Enlarge Options - Windows ......................................................................................... 99
Multi-Page Printing Options - Windows..................................................................................... 99
Selecting Additional Settings - Windows ....................................................................................... 99
Printing Your Document or Photo - Windows............................................................................... 101
Checking Print Status - Windows ............................................................................................ 103
Saving, Sharing, and Customizing the Printer Settings ............................................................... 103
Saving and Sharing Print Settings - Windows ......................................................................... 103
Saving and Sharing Media Settings - Windows....................................................................... 105
Editing Print Setting Displays - Windows ................................................................................ 106
Selecting Default Print Settings - Windows.................................................................................. 108
Changing the Language of the Printer Software Screens............................................................ 109
Changing Automatic Update Options .......................................................................................... 111
Printing on a Mac ............................................................................................................................. 111
Selecting Basic Print Settings - Mac ............................................................................................ 112
Advanced Color Settings - Mac............................................................................................... 116
Output Resolution Settings - Mac ........................................................................................... 119
4
Print Options - Mac .................................................................................................................
Selecting Roll Paper Settings - Mac ............................................................................................
Roll Paper Options - Mac ........................................................................................................
Selecting Paper Configuration Settings - Mac .............................................................................
Advanced Media Control Options - Mac..................................................................................
Selecting Print Layout Options - Mac...........................................................................................
Managing Color - Mac .................................................................................................................
Color Matching Options - Mac.................................................................................................
Sizing Printed Images - Mac ........................................................................................................
Selecting Printing Preferences - Mac ..........................................................................................
Printing Preferences - Mac......................................................................................................
Printing Your Document or Photo - Mac ......................................................................................
Checking Print Status - Mac....................................................................................................
119
120
122
124
124
125
126
126
127
127
128
129
129
Using the Control Panel Menus..............................................................................................................
Accessing the Printer's Menus .........................................................................................................
Maintenance Menu Settings.............................................................................................................
Paper Menu Settings........................................................................................................................
Setup Menu Settings ........................................................................................................................
131
131
131
133
138
Replacing Ink Cartridges ........................................................................................................................
Checking Ink and Maintenance Box Status with Windows ...............................................................
Checking Cartridge Status with OS X...............................................................................................
Purchase Epson Ink Cartridges and Maintenance Boxes ................................................................
Ink Cartridge and Maintenance Box Part Numbers......................................................................
Removing and Installing Ink Cartridges............................................................................................
Replacing Maintenance Boxes.........................................................................................................
146
146
147
148
148
149
153
Adjusting Print Quality............................................................................................................................
Print Head Maintenance...................................................................................................................
Print Head Nozzle Check.............................................................................................................
Checking the Nozzles Using the Product Control Panel .........................................................
Checking the Nozzles Using a Computer Utility ......................................................................
Print Head Cleaning ....................................................................................................................
Cleaning the Print Head Using the Product Control Panel ......................................................
Cleaning the Print Head Using a Computer Utility...................................................................
155
155
155
155
157
158
159
160
5
Print Head Alignment ....................................................................................................................... 162
Aligning the Print Head Automatically Using the Product Control Panel ...................................... 163
Aligning the Print Head Automatically Using a Computer Utility .................................................. 163
Aligning the Print Head Manually Using the Product Control Panel ............................................. 165
Maintenance.............................................................................................................................................
Cleaning Your Product .....................................................................................................................
Cleaning the Paper Feed Slot ..........................................................................................................
Cleaning Around the Print Head.......................................................................................................
Replacing the Cutter.........................................................................................................................
166
166
169
171
183
Moving or Transporting the Product ..................................................................................................... 186
Moving the Product Short Distances ................................................................................................ 186
Moving the Product Long Distances................................................................................................. 187
Solving Problems ....................................................................................................................................
Product Status Messages ................................................................................................................
Solving Printer Problems..................................................................................................................
Printer Does Not Turn On ............................................................................................................
LCD Screen Shuts Off .................................................................................................................
Solving Printing Problems ................................................................................................................
Nothing Prints ..............................................................................................................................
Cannot Print Over a Network.......................................................................................................
Print Head Moves But Nothing Prints ..........................................................................................
Red Light Shines Inside the Printer .............................................................................................
Solving Paper Problems...................................................................................................................
Paper Feeding Problems.............................................................................................................
Roll Paper Jam Problems ............................................................................................................
Cut Sheet Paper Jam Problems ..................................................................................................
Paper Does Not Collect in the Basket or is Creased....................................................................
Solving Print Quality Problems .........................................................................................................
Nozzle Check Pattern Prints Incorrectly ......................................................................................
Overall Print Quality is Poor.........................................................................................................
Lines Are Misaligned ...................................................................................................................
Prints are Scuffed or Smeared ....................................................................................................
Margins Appear in Borderless Prints ...........................................................................................
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198
201
202
202
203
203
205
205
206
Too Much Ink is Consumed ......................................................................................................... 206
Where to Get Help............................................................................................................................ 207
Technical Specifications ........................................................................................................................
Windows System Requirements ......................................................................................................
Mac System Requirements ..............................................................................................................
Paper Specifications ........................................................................................................................
Printable Area Specifications ...........................................................................................................
Ink Cartridge Specifications..............................................................................................................
Dimension Specifications .................................................................................................................
Electrical Specifications ...................................................................................................................
Environmental Specifications ...........................................................................................................
Interface Specifications ....................................................................................................................
Safety and Approvals Specifications ................................................................................................
208
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215
215
216
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Notices .....................................................................................................................................................
Important Safety Instructions............................................................................................................
General Product Safety Instructions ............................................................................................
Ink Cartridge Safety Instructions..................................................................................................
FCC Compliance Statement.............................................................................................................
Open Source Software License .......................................................................................................
Trademarks ......................................................................................................................................
Copyright Notice...............................................................................................................................
A Note Concerning Responsible Use of Copyrighted Materials...................................................
Copyright Attribution ....................................................................................................................
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SureColor P10000/P20000 User's Guide
Welcome to the SureColor P10000/P20000 User's Guide.
For a printable PDF copy of this guide, click here.
9
Introduction to Your Printer
Refer to these sections to learn more about your printer and this manual.
Printer Features
Notations Used in the Documentation
Printer Part Locations
Printer Features
The Epson SureColor P10000/P20000 Series printers include these special features:
High productivity
• Advanced PrecisionCore MicroTFP Piezo-based print head with 10 channels featuring 800 nozzles
per channel
• 700 ml high-capacity ink cartridges
• Internal print server offloads print data from computer and network quickly
Reliability
• Fully automatic or user controlled nozzle checking and cleaning cycles for improved print head health
over prolonged periods
• Ink repellant print head surface for reduced nozzle clogging
High resolution
• Prints at resolutions up to 2400 x 1200 dpi
• Supports variable-sized droplet technology as small as 3.5 picoliter
Easy-to-use setup and operation
• Intuitive, easy-to-read, color LCD display
• Front-loaded media for easy access
• Easy-to-use software
Optional Equipment and Replacement Parts
Parent topic: Introduction to Your Printer
10
Optional Equipment and Replacement Parts
For information on how to purchase genuine Epson ink, accessories and paper visit epson.com (U.S.
sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized
reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Option or part
Part number
Replacement maintenance ink box
T619300
Automatic Take-Up Reel system
C12C932201
Paper feed cleaning sheet
C13S400045
Adobe PostScript 3 hardware module
C12C891131
Additional roll media adapters
C12C932231
Replacement printer cutter blade
C13S210040
1-year extended Epson Preferred Plus service plan
EPP1020KB1
2-year extended Epson Preferred Plus service plan
EPP1020KB2
Parent topic: Printer Features
Notations Used in the Documentation
Follow the guidelines in these notations as you read your documentation:
• Warnings must be followed carefully to avoid bodily injury.
• Cautions must be observed to avoid damage to your equipment.
• Notes contain important information about your printer.
• Tips contain additional printing information.
Parent topic: Introduction to Your Printer
Printer Part Locations
Check the printer part illustrations to learn about the parts on your printer.
Product Parts - Front and Inside
Product Parts - Back
Control Panel Parts
11
Parent topic: Introduction to Your Printer
Product Parts - Front and Inside
Front
1
Head maintenance cover
2
Ink cartridge covers
3
Support bar
4
Caster
5
Maintenance box covers
6
Paper basket
7
Poster board support
8
Control panel
9
Alert light
10
Roll paper cover
11
Front cover
12
Inside
1
Accessory holder
2
Maintenance boxes
3
Ink cartridges
4
Roll lock lever
5
Adapter holder
6
Adapter guides
13
7
Paper feed slot
8
Print head
Roll Paper Adapter
1
Adapter lock lever
2
Size lever
Parent topic: Printer Part Locations
14
Product Parts - Back
1
LAN status light
2
LAN port
3
LAN data light
4
USB port
5
Option port
6
AC inlet
7
Option slot
8
Vents
Parent topic: Printer Part Locations
15
Control Panel Parts
1
power button
2
power light
3
load/remove paper button
4
LCD screen
5
Menu button
6
7
back button
Left and right arrow buttons
16
8
Up and down arrow buttons
9
OK button
10
ink tab info button
11
maintenance button
12
pause/cancel button
13
cut/feed media button
LCD Screen Display
1
Status messages
2
Information display area with the 5 tabs described in the next table
Print status tab
Paper status tab
Displays information about the print jobs in the print queue. Press the Menu
button to display the Print Job menu.
Displays information about the loaded paper, such as roll width and amount of
paper remaining. Press the Menu button to display the Paper menu.
17
Ink Cartridge
Status
The ink cartridge status changes from normal to warning or error status if
necessary.
: Ink cartridge error; check the displayed message and clear the error
: Ink cartridge is incompatible, or the printer does not recognize it, or the
slider is unlocked
: Check the displayed ink cartridge message
: When not flashing, check the ink level in the ink cartridge, then replace the
cartridge, if necessary. When flashing, replace the ink cartridge.
Maintenance tab The maintenance box status indicates the maintenance box level and changes
from normal (left) to warning or error status (right) if necessary. Press the Menu
button to display the Maintenance menu.
: Maintenance box is almost full; prepare a new maintenance box
: Maintenance box is full; replace the maintenance box
Setup tab
Displays the product's IP address, current platen gap setting, and menus for
various settings. Press the Menu button to display the Setup menu.
Parent topic: Printer Part Locations
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Media Handling
See these sections to load and handle media on your product.
Roll Paper Handling
Cut Sheet Handling
Adjusting the Platen Gap
Using the Paper Basket
Creating Paper Configurations
Available Epson Papers
Borderless Paper Type Compatibility
Roll Paper Handling
See these sections to load, cut, and remove roll paper in your product.
Loading Roll Paper
Cutting Roll Paper
Removing Roll Paper
Parent topic: Media Handling
Loading Roll Paper
You can load roll paper with a 2- or 3-inch core and a width of up to 44 inches (112 cm) (SureColor
P10000) or 64 inches (163 cm) (SureColor P20000).
Caution: Cut off any wavy or curled portions of the roll paper before loading it. Printing on wavy or
curled paper may cause print head strikes that lead to repeated print head cleanings or permanent
damage to the printer.
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1. Open the roll paper cover.
2. Lift the roll lock lever all the way up.
Note: If the roll lock lever is not raised up all the way, the lock is still on.
3. Adjust the paper guides to the width of the paper.
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4. Place the roll paper on top of the paper guides.
5. If necessary, slide the size levers on the roll paper adapters to the position that matches the core
size of your roll paper.
2-inch core
21
3-inch core
6. Release the adapter lock on both roll paper adapters.
7. Push the adapters into the paper core at both ends of the roll.
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8. Push down the adapter lock levers.
9. Lift the roll and slide it to the right until it meets the roll paper guide. Then slide the roll forward.
10. Press the
load/remove paper button.
11. Make sure Roll Paper is selected and press the OK button.
12. Insert the leading edge of the roll paper into the feed slot until the printer beeps.
Note: If the Auto Loading setting is set to Off, continue feeding the paper until it reaches the front
edge of the printer.
Note: If the cloth in the paper slot lifted up when paper was removed, press the cloth down with the
leading edge of the paper.
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13. Pull down the roll lock lever to lock the roll in place.
14. Press the OK button.
Note: Press the
cut/feed media button to cut off the edge of the paper, if necessary.
15. Close the roll paper cover.
Note: To prevent dust from accumulating inside the printer, always keep the roll paper cover closed
unless you are loading or unloading media.
16. Select one of these settings on the LCD screen:
• If the paper settings are correct, select Keep Settings Above.
• Select Change Settings and adjust the settings.
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17. Press the OK button.
To avoid indenting or creasing the paper, remove it from the paper path and roll it up when you are not
printing.
Note: Store roll paper on its end or horizontally (if the packaging end-caps are installed). Never store roll
paper on its edge, as a flat spot can develop and lead to imaging artifacts on the prints.
Parent topic: Roll Paper Handling
Related references
Available Epson Papers
Related tasks
Removing Roll Paper
Cutting Roll Paper
The printer's a built-in cutter can automatically cut most paper types, or you can cut your prints manually.
You can switch between cutting methods on the control panel or in the printer driver. The setting
selected in the printer driver overrides the control panel setting.
Note: If you are using the optional Auto Take-up Reel, disable the Auto Cut setting in the printer driver
and on the control panel.
Caution: You should not use the built-in cutter with these paper types or you may damage or dull the
built-in cutter:
• Fine art paper
• Canvas
• Vinyl
• Matte poster board
• Adhesive paper
• Banner media
When you print on these paper types, disable the Auto Cut setting and cut off your prints manually.
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Note: For the SureColor P20000, the cut end of roll paper wider than 44 inches (112 cm) may bend.
Raise the additional output support on the printer to prevent this and improve cutting.
Lower the support when it is not in use or if it catches on the paper.
Cutting Roll Paper Manually
Printing Trim Lines
Parent topic: Roll Paper Handling
Related references
Roll Paper Options - Windows
Related tasks
Selecting Roll Paper Settings - Mac
Related topics
Using the Optional Auto Take-up Reel
Cutting Roll Paper Manually
You can disable the Auto Cut option to keep your prints on the roll until you manually cut them.
26
Note: The built-in cutter may not be able to cut some types of media.
1. Before you print, select the
Setup tab.
2. Press the Menu button.
3. Select Printer Setup and press the OK button.
4. Select Roll Paper Setup and press the OK button.
5. Select Auto Cut and press the OK button.
6. Select Off.
7. Press the OK button to save the setting.
8. Press the
back button to exit the menu.
9. Run your print job.
10. Press the
cut/feed media button.
11. Press and hold the down arrow button until your print is clear of the printer, then press the OK button
to cut the print.
Note: If you cannot cut the paper using the built-in cutter, press the down arrow button until your
print is clear of the printer and cut the print by hand.
Parent topic: Cutting Roll Paper
Printing Trim Lines
When you disable the Auto Cut setting, you can print a trim line (page line) between print jobs as a
guide for manual cutting.
1. Before you print, select the
Setup tab.
2. Press the Menu button.
3. Select Printer Setup and press the OK button.
4. Select Roll Paper Setup and press the OK button.
5. Select Page Line and press the OK button.
6. Select On.
7. Press the OK button to save the setting.
8. Press the
back button to exit the menu.
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9. Run your print job.
Parent topic: Cutting Roll Paper
Related references
Paper Menu Settings
Setup Menu Settings
Removing Roll Paper
When you finish printing on roll paper, you should remove it from the printer to avoid indenting or
creasing the paper.
1. Open the roll paper cover.
2. Press the
load/remove paper button.
3. Select Remove Paper and press the OK button.
If Roll Paper Remaining is set to On, the barcode and paper information is printed. If you are not
using the optional Auto Take-Up Reel, the paper rewinds automatically.
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4. If you are using the optional Auto Take-Up Reel, rewind the paper using the Manual switch.
5. Lift the roll lock lever all the way up.
Note: If the roll lock lever is not raised up all the way, the lock is still on.
29
6. Lift the roll out of the printer and place it on top of the paper guides.
7. Release the adapter lock levers on both roll paper adapters and remove the adapters from the ends
of the paper roll.
8. Rewind the paper carefully and place it in its original packaging.
Note: Store roll paper on its end or horizontally (if the packaging end-caps are installed). Never store
roll paper on its edge, as a flat spot can develop and lead to imaging artifacts on the prints.
Parent topic: Roll Paper Handling
Related topics
Using the Optional Auto Take-up Reel
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Cut Sheet Handling
You can load a variety of types and sizes of cut sheet paper in your product.
Loading Cut Sheets
Loading Poster Board
Parent topic: Media Handling
Loading Cut Sheets
Always load cut sheet paper short edge first. You can load photo and fine art sheet paper 31 mil (0.8
mm) or thinner directly into the paper path.
Note: Remove and roll up any roll paper before you load cut sheet paper.
Caution: Do not use wavy or curled paper. Only use paper that is stored flat in its original package. If
you load wavy or curled paper, it may cause print head strikes that lead to repeated print head cleanings
or permanent damage to the printer.
1. Make sure the printer is turned on and the roll paper cover is closed.
2. Press the
load/remove paper button.
3. Select Cut Sheet and press the OK button.
4. Feed the sheet into the feed slot until it meets resistance and the leading edge rests inside the feed
slot.
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5. Align the right edge of the sheet with the vertical line on the roll paper cover.
6. Press the OK button.
The sheet feeds into printing position automatically.
7. Select one of these settings on the LCD screen:
• If the paper settings are correct, select Keep Settings Above.
• Select Change Settings and adjust the settings.
8. Press the OK button.
9. Run your print job.
After printing, the sheet stays in the printer.
10. To remove your print, hold the sheet and press the
cut/feed media button.
Note: Store cut sheet media flat in its original packaging. Storing sheet media unprotected or on its
long or short edge can lead to excess paper curl, cause damage to the printer, and ruin your prints.
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Parent topic: Cut Sheet Handling
Related references
Available Epson Papers
Paper Specifications
Related tasks
Storing the Paper Basket
Loading Poster Board
Load poster board that is more than 31 mil (0.8 mm) thick into the front of the printer using the poster
board support.
1. Make sure the printer is turned on and the roll paper cover is closed.
2. Press the
load/remove paper button.
3. Select Poster Board and press the OK button.
4. Lift up the poster board support and pull it toward you.
5. Insert the poster board printable side up.
Note: Make sure the poster board passes under the rollers in the feed slot.
33
6. Slide the poster board into the feed slot until it is flush with the front of the printer as shown. Align the
right edge with the poster board support.
Note: You may need to increase the suction by pressing the up arrow button. This helps hold the
poster board in place during loading and printing.
7. Press the OK button.
The poster board feeds into the printer.
8. Select one of these settings on the LCD screen:
• If the paper settings are correct, select Keep Settings Above.
• Select Change Settings and adjust the settings.
Note: Make sure you select Enhanced Board as the Media Type setting in the Others menu.
9. Press the OK button.
10. Run your print job.
After printing, the sheet stays in the printer.
34
11. To remove your print, hold the sheet and press the OK button.
Note: Store cut sheet media flat in its original packaging. Storing sheet media unprotected or on its
long or short edge can lead to excess paper curl, cause damage to the printer, and ruin your prints.
12. After removing your print, press the OK button.
Push the poster board support back into the printer.
Parent topic: Cut Sheet Handling
Related references
Available Epson Papers
Paper Specifications
Related tasks
Storing the Paper Basket
Adjusting the Platen Gap
Note: If you notice scuffs on the first few inches of your prints, curled paper may be causing print head
strikes. Paper curl may be more extreme in low humidity environments. Store the paper in its original
package and load it just before printing. Make sure your paper is flat or try increasing the Platen Gap
setting or the top margin until the problem disappears. Adjustments to both the Platen Gap and top
margin may be necessary to prevent damage.
If the print quality is not satisfactory when printing on very thin or very thick media, you may need to
adjust the Platen Gap setting in the Printer Setup menu.
1. Select the
Setup tab.
2. Press the Menu button.
3. Select Printer Setup and press the OK button.
4. For custom paper types, select Custom Paper Setting setting and press the OK button..
5. Select Platen Gap and press the OK button..
6. Select a platen gap setting and press the OK button.
7. Press the
back button to exit the menu.
If print quality does not improve after increasing the Platen Gap, check the Paper Thickness setting in
the driver. You may need to create a custom paper configuration for the loaded media.
35
Parent topic: Media Handling
Related references
Setup Menu Settings
Using the Paper Basket
The paper basket catches printouts and keeps them from getting dirty or scratched. The paper basket
can only hold one print up to 44 inches (112 cm) wide and 62 inches (158 cm) long.
Caution: For fine art and other sensitive prints, do not allow media to gather in the paper basket.
Make sure the support bar is fully extended when using the paper basket.
Storing the Paper Basket
Parent topic: Media Handling
Storing the Paper Basket
Store the paper basket whenever you do the following:
• Use the optional Auto Take-up Reel
• Move the printer
1. Unhook the plastic connectors on the paper basket from the metal pegs on the support bar.
36
2. Loosely roll the cloth and insert the loops on the basket into the clamps on the bottom of the printer.
Parent topic: Using the Paper Basket
Related topics
Moving or Transporting the Product
Creating Paper Configurations
You can create and store up to 10 custom paper configurations for use in printing on non-Epson paper or
paper not supported by the Epson printer driver. You can also create and manage custom paper
configurations in the LFP Remote Panel 2 Utility.
Note: Custom paper configurations are based on the existing print head alignment. For best results,
perform the head alignments on Epson Doubleweight Matte Paper.
1. Load the type of paper that you want to configure in the printer.
2. Select the
Paper status tab.
3. Press the Menu button.
4. Select Custom Paper Setting and press the OK button.
5. Select a number for the custom paper configuration and press the OK button.
6. Select Select Reference Paper and press the OK button.
37
7. Select a paper preset that is similar to the paper that you loaded and press the OK button.
Note: Use the following guidelines when selecting the reference paper that is closest to the paper
you are using:
• Glossy paper: Photo Paper or Proofing Paper.
• Thick paper (non-glossy): Matte Paper.
• Thin, soft paper (non-glossy): Plain Paper.
• Cotton paper with a rough surface: Fine Art Paper.
• Special media such as film, cloth, poster board, or tracing paper: Others.
8. Select Platen Gap and press the OK button.
9. Select a platen gap setting and press the OK button.
Note: When you use a custom paper configuration, you cannot adjust the Platen Gap setting from
the Printer Setup menu.
10. Select Paper Thickness and press the OK button.
11. Press the OK button.
A paper thickness pattern prints.
12. Check the printed pattern and locate the pattern with the most evenly overlapping lines.
13. Select the number of the most even pattern and press the OK button.
14. Select any additional settings in the Custom Paper Settings menu, as necessary.
15. When you finish, press
back to exit the menu.
After you create paper configurations, you can print a list of the presets and the settings for each one.
Printing a Paper Configuration List
Selecting Custom Paper Configurations
38
Parent topic: Media Handling
Related references
Paper Menu Settings
Printing a Paper Configuration List
You can print a list of the settings for all the paper configurations that you have created.
1. Select the
Paper status tab.
2. Press the Menu button.
3. Select Paper and press the OK button.
4. Select Print Paper List and press the OK button.
5. Press the OK button to print the list of your paper configurations.
Parent topic: Creating Paper Configurations
Related references
Paper Menu Settings
Selecting Custom Paper Configurations
Once you have created a paper configuration, you can select the configuration whenever you print on
the associated media.
1. Select the
Paper status tab.
2. Press the Menu button.
3. Select Paper and press the OK button.
4. Select Select Paper Type and press the right arrow button.
5. Select Custom Paper and press the right arrow button.
6. Select the paper configuration you want to use and press the OK button.
7. Press the
back button to exit the menu.
The custom paper configuration you selected is displayed on the LCD screen.
Parent topic: Creating Paper Configurations
Related references
Paper Menu Settings
39
Available Epson Papers
For information on how to purchase genuine Epson ink, accessories and paper visit epson.com (U.S.
sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized
reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Note: Paper/media availability varies by country.
Paper Type
Size
Part number Sheet count
Epson Cold Press Bright
13 × 19 inches (330 × 483 mm)
S042310
25
17 × 22 inches (432 × 559 mm)
S042311
25
13 × 19 inches (330 × 483 mm)
S042300
25
17 × 22 inches (432 × 559 mm)
S042301
25
13 × 19 inches (330 × 483 mm)
S041637
20
17 × 22 inches (432 × 559 mm)
S042097
25
13 × 19 inches (330 × 483 mm)
S045037
25
17 × 22 inches (432 × 559 mm)
S045039
25
13 × 19 inches (330 × 483 mm)
S042330
25
17 × 22 inches (432 × 559 mm)
S042331
25
13 × 19 inches (330 × 483 mm)
S042320
25
17 × 22 inches (432 × 559 mm)
S042321
25
Epson Exhibition Watercolor Paper 13 × 19 inches (330 × 483 mm)
Textured
17 × 22 inches (432 × 559 mm)
S045487
20
S045488
25
Epson Cold Press Natural
Epson Velvet Fine Art Paper
Epson Exhibition Fiber Paper
Epson Hot Press Bright
Epson Hot Press Natural
40
Paper Type
Size
Part number Sheet count
Epson Premium Luster Photo
Paper (260)
8.3 inches (211 mm) × 32 feet
(9.8 m)
S041408
1 roll
13 inches (330 mm) × 32 feet
(9.8 m)
S041409
1 roll
10 inches (254 mm) × 100 feet
(30.5 m)
S042077
1 roll
16 inches (406 mm) × 100 feet
(30.5 m)
S042079
1 roll
24 inches (610 mm) × 100 feet
(30.5 m)
S042081
1 roll
36 inches (914 mm) × 100 feet
(30.5 m)*
S042082
1 roll
44 inches (1118 mm) × 100 feet
(30.5 m)*
S042083
1 roll
13 × 19 inches (330 × 483 mm)
S045590
25
17 × 22 inches (432 × 559 mm)
S045591
25
Epson Metallic Photo Paper Luster 13 × 19 inches (330 × 483 mm)
S045517
25
17 × 22 inches (432 × 559 mm)
S045598
25
11 × 17 inches (279 × 432 mm)
S041156
20
13 × 19 inches (330 × 483 mm)
S041143
20
Letter (8.5 × 11 inches
[216 × 279 mm])
S041271
100
Epson Metallic Photo Paper
Glossy
Epson Photo Paper Glossy
41
Paper Type
Size
Part number Sheet count
Epson Premium Photo Paper
Glossy
A3 (11.7 × 16.5 inches
[297 × 420 mm])
S041288
20
13 × 19 inches (330 × 483 mm)
S041289
20
Letter (8.5 × 11 inches
[216 × 279 mm])
S041667
50
11 × 17 inches (279 × 432 mm)
S041290
20
4 × 6 inches (102 × 152 mm)
S041727
100
5 × 7 inches (127 × 178 mm)
S041464
20
8 × 10 inches (203 × 254 mm)
S041465
20
11 × 14 inches (279 × 356 mm)
S041466
20
17 × 22 inches (432 × 559 mm)
S042092
25
13 × 19 inches (330 × 483 mm)
S041327
20
8 × 10 inches (203 × 254 mm)
S041467
50
Letter (8.5 × 11 inches
[216 × 279 mm])
S041257
50
11 × 14 inches (279 × 356 mm)
S041468
50
A3 (11.7 × 16.5 inches
[297 × 420 mm])
S041260
50
13 × 19 inches (330 × 483 mm)
S041263
50
17 × 22 inches (432 × 559 mm)
S042124
25
Legal (8.5 × 14 inches
[216 × 356 mm])
S041067
100
11 × 17 inches (279 × 432 mm)
S041070
100
13 × 19 inches (330 × 483 mm)
S041069
100
16.5 × 23.4
inches (420 × 594 mm)
S041079
30
17 × 22 inches (432 × 559 mm)
S041171
100
Epson Premium Photo Paper
Semi-gloss
Epson Premium Presentation
Paper Matte
42
Paper Type
Size
Part number Sheet count
Epson Proofing Paper White
Semimatte
13 × 19 inches (330 × 483 mm)
S045115
100
13 inches (300 mm) × 100 feet
(30.5 m)
S042002
1 roll
17 inches (432 mm) × 100 feet
(30.5 m)
S042003
1 roll
24 inches (610 mm) × 100 feet
(30.5 m)
S042004
1 roll
36 inches (914 mm) × 100 feet
(30.5 m)*
S042005
1 roll
44 inches (1118 mm) × 100 feet
(30.5 m)*
S042006
1 roll
13 inches (300 mm) × 100 feet
(30.5 m)
S041996
1 roll
17 inches (432 mm) × 100 feet
(30.5 m)
S041997
1 roll
24 inches (610 mm) × 100 feet
(30.5 m)
S041998
1 roll
36 inches (914 mm) × 100 feet
(30.5 m)*
S041999
1 roll
44 inches (1118 mm) × 100 feet
(30.5 m)*
S042001
1 roll
13 inches (300 mm) × 100 feet
(30.5 m)
S042144
1 roll
17 inches (432 mm) × 100 feet
(30.5 m)
S041997
1 roll
24 inches (610 mm) × 100 feet
(30.5 m)
S041998
1 roll
36 inches (914 mm) × 100 feet
(30.5 m)*
S041999
1 roll
44 inches (1118 mm) × 100 feet
(30.5 m)*
S042001
1 roll
Epson Standard Proofing Paper
Publication
Epson Standard Proofing Paper
Commercial
43
Paper Type
Size
Part number Sheet count
Epson Standard Proofing Paper
(240)
13 × 19 inches (330 × 483 mm)
S045115
100
S041406
50
13 × 19 inches (330 × 483 mm)
S041407
50
13 × 19 inches (330 × 483 mm)
S041604
100
17 × 22 inches (432 × 559 mm)
S042084
25
13 inches (330 mm) × 32.8 feet
(10 m)
S041409
1 roll
S041343
50
13 × 19 inches (330 × 483 mm)
S041339
50
13 × 19 inches (330 × 483 mm)
S041605
100
17 × 22 inches (432 × 559 mm)
S041908
100
Epson UltraSmooth Fine Art Paper 13 × 19 inches (330 × 483 mm)
S041896
25
17 × 22 inches (432 × 559 mm)
S041897
25
Epson Watercolor Paper Radiant
White
13 × 19 inches (330 × 483 mm)
S041351
20
Epson Exhibition Canvas Matte
13 inches (330 mm) × 20 feet
(6.1 m)
S045255
1 roll
17 × 22 inches (432 × 559 mm)
S045255
25
Epson Exhibition Canvas Satin
13 inches (330 mm) × 20 feet
(6.1 m)
S045248
1 roll
Epson Exhibition Canvas Gloss
13 inches (330 mm) × 20 feet
(6.1 m)
S045241
1 roll
Epson Exhibition Canvas Natural
Matte
13 inches (330 mm) × 20 feet
(6.1 m)
S045241
1 roll
Epson Exhibition Canvas Natural
Satin
13 inches (330 mm) × 20 feet
(6.1 m)
S045396
1 roll
Epson Ultra Premium Photo Paper A3 (11.7 × 16.5 inches
Luster
[297 × 420 mm])
Epson Ultra Premium Presentation A3 (11.7 × 16.5 inches
Paper Matte
[297 × 420 mm])
44
Paper Type
Size
Part number Sheet count
Epson Exhibition Canvas Natural
Gloss
13 inches (330 mm) × 20 feet
(6.1 m)
S045410
1 roll
Epson Premium Glossy Photo
Paper (250)
16 inches (406 mm) × 100 feet
(30.5 m)
S041742
1 roll
24 inches (610 mm) × 100 feet
(30.5 m)
S041638
1 roll
36 inches (914 mm) × 100 feet
(30.5 m)*
S041639
1 roll
44 inches (1118 mm) × 100 feet
(30.5 m)*
S041640
1 roll
24 inches (610 mm) × 100 feet
(30.5 m)
S041393
1 roll
36 inches (914 mm) × 100 feet
(30.5 m)*
S041394
1 roll
44 inches (1118 mm) × 100 feet
(30.5 m)*
S041395
1 roll
16 inches (406 mm) × 100 feet
(30.5 m)
S042149
1 roll
24 inches (610 mm) × 100 feet
(30.5 m)
S042150
1 roll
36 inches (914 mm) × 100 feet
(30.5 m)*
S042151
1 roll
44 inches (1118 mm) × 100 feet
(30.5 m)*
S042152
1 roll
Epson Premium Semigloss Photo
Paper (170)
Epson Premium Semimatte Photo
Paper (250)
45
Paper Type
Size
Epson Premium Glossy Photo
Paper (170)
16.5 inches (419 mm) × 100 feet S042076
(30.5 m)
1 roll
24 inches (610 mm) × 100 feet
(30.5 m)
S041390
1 roll
36 inches (914 mm) × 100 feet
(30.5 m)*
S041391
1 roll
44 inches (1118 mm) × 100 feet
(30.5 m)*
S041392
1 roll
16 inches (406 mm) × 100 feet
(30.5 m)
S041725
1 roll
24 inches (610 mm) × 100 feet
(30.5 m)
S041595
1 roll
36 inches (914 mm) × 100 feet
(30.5 m)*
S041596
1 roll
44 inches (1118 mm) × 100 feet
(30.5 m)*
S041597
1 roll
17 inches (432 mm) × 132 feet
(40.2 m)
S041746
1 roll
17 inches (432 mm) × 132 feet
(40.2 m)
S041853
1 roll
36 inches (914 mm) × 132 feet
(40.2 m)*
S041854
1 roll
44 inches (1118 mm) × 132 feet
(40.2 m)
S041855
1 roll
24 inches (610 mm) × 82 feet
(25 m)
S041385
1 roll
36 inches (914 mm) × 82 feet
(25 m)
S041386
1 roll
44 inches (1118 mm) × 82 feet
(25 m)
S041387
1 roll
Epson Enhanced Matte Paper
Epson Singleweight Matte Paper
Epson Doubleweight Matte Paper
Part number Sheet count
Parent topic: Media Handling
46
Borderless Paper Type Compatibility
You can print borderless photos on compatible paper types in compatible paper widths:
Examples of Borderless Paper Types
• Epson Singleweight Matte Paper
• Epson Doubleweight Matte Paper
• Epson Premium Glossy Photo Paper (250)
• Epson Premium Semigloss Photo Paper (170)
• Epson Premium Glossy Photo Paper (170)
• Epson Premium Semimatte Photo Paper (250)
• Epson Premium Luster Photo Paper (260)
Borderless Paper Widths
• 10 inches (254 mm)
• 11.8 inches (300 mm)
• 13 inches (330 mm)
• 16 inches (406 mm)
• 17 inches (432 mm)
• 20.3 inches (515 mm)
• 23 inches (594 mm)
• 24 inches (610 mm)
• 33 inches (841 mm)
• 36 inches (914 mm)
• 44 inches (1118 mm)
• 50 inches (1270 mm)*
• 54 inches (1372 mm)*
• 60 inches (1524 mm)*
* SureColor P20000 only
Parent topic: Media Handling
47
Related references
Printable Area Specifications
48
Using the Optional Auto Take-up Reel
See these sections to use the optional auto take-up reel with your product.
About the Optional Auto Take-up Reel
Installing the Auto Take-up Reel
Attaching the Roll Core to the Auto Take-up Reel
Take Up with the Printable Side Out
Take Up with the Printable Side In
Assembling and Using the Tensioner
Removing Media from the Optional Auto Take-up Reel
About the Optional Auto Take-up Reel
The optional auto take-up reel automatically rolls up printed media as you print.
You can use the auto take-up reel for media with the printable side in or printable side out.
It is best to do the following when using the auto take-up reel:
• Make sure that the end of the roll is cut straight across.
• Use the side of the take-up roll core holder that is the same width as your media core so the core does
not bend or take up media incorrectly.
Parent topic: Using the Optional Auto Take-up Reel
Installing the Auto Take-up Reel
Before installing the optional auto take-up reel, you need to remove the paper basket from the support
bar and store it under the printer.
49
Note: Use the hex wrench that came with the printer to install the auto take-up reel.
1. Attach a cable clamp to the side of the printer.
2. Move the support bar into the storage position and position the take-up reel mounting bracket on the
side of the printer stand.
50
3. Use the hex wrench included with the auto take-up reel to secure the mounting bracket with two
bolts.
4. Hook the auto-take up reel onto the pegs on the mounting bracket.
51
5. Use the hex wrench to secure the inside of the auto take-up reel to the mounting bracket with two
bolts.
6. Use the hex wrench to secure the mounting bracket to the outside of the auto take-up reel with a
bolt.
52
7. Remove the three thumb screws that hold the sensors in their packing position.
8. Remove the sensors.
53
9. Attach the inner and front take-up reel sensors to the mounting points on the side and front of the
printer stand.
10. Secure the sensors to the printer stand with the thumb screws.
54
11. Lower the inner take-up reel sensor.
12. Attach a cable clamp to the bottom of the printer.
55
13. Remove the thumb screw from the paper stop.
14. Attach the paper stop to the left side of the printer stand's horizontal strut.
15. Secure the paper stop to the printer stand with a thumbscrew.
56
16. Connect the included USB cable to the OPTION port on the side of the printer.
17. Route the USB cable through the cable clamp on the side of the printer.
57
18. Connect the other end of the USB cable to the port on the back of the auto take-up reel.
19. Coil the excess cable and secure it using the cable clamp on the bottom of the printer stand.
20. Connect the power cord to the AC inlet on the back of the auto take-up reel and route the cord
through the same cable clamp as the printer's power cord.
21. Plug the auto take-up reel power cord into an electrical outlet.
Parent topic: Using the Optional Auto Take-up Reel
Attaching the Roll Core to the Auto Take-up Reel
You need to attach the roll core to the auto-take up reel before you can load paper onto the take-up reel.
58
Note: Make sure the paper is the same width as the roll core. If the paper and roll core are different
widths, the paper may not wind correctly.
1. Set the Auto switch on the take-up reel to the Off position.
2. Turn on the printer.
3. Load roll media in the printer.
4. Move the support bar to the storage position.
59
5. Make sure the inner take-up reel sensor is lowered and the caster is positioned parallel to the printer
stand.
Note: If the caster is not positioned parallel to the printer stand, it may interfere with the take-up reel
sensors.
6. Install the roll core holder with the side that matches the size of the paper core facing out.
1
2 inches (51 mm)
2
3 inches (76 mm)
60
7. Attach the roll core holder to the paper stop and push it in until it clicks into place.
61
8. Unlock the paper stop and slide it to the left.
62
9. Insert the right roll core holder into the roll core until the raised edges on the roll core holder touch
the roll core.
10. Attach the roll core to the auto take-up reel and push it in until it clicks into place.
63
11. Slide the paper stop to the right and insert the roll core holder into the left end of the roll core.
Note: Make sure the raised edges on the roll core holder touch the roll core.
12. Lock the paper stop in place.
Parent topic: Using the Optional Auto Take-up Reel
Take Up with the Printable Side Out
After you attach the roll core on the optional auto take-up reel, follow these steps to take up media with
the printable side out.
64
Note: Make sure Auto Cut is set to Off when you use the auto take-up reel.
1. Press the
load/remove paper button on the printer.
2. Select Use Take-up Unit and press the OK button.
Paper automatically feeds until the edge of the roll media reaches the roll core.
3. Wind the edge of the media around the front of the roll core.
4. Tape the edge of the media to the center of the core, then tape the edge to the left and right ends.
5. Press the right arrow button on the printer.
6. Make sure the Auto switch on the take-up reel is in the Off position and press the OK button on the
printer.
65
7. Press the Manual switch on the take-up reel to the Forward position and hold it there until the media
wraps around the core at least two times. Then release the switch.
8. Press the OK button on the printer.
Paper automatically feeds.
9. Make sure that there is some slack in the media and that it loads evenly on both sides.
Note: The media will not take up correctly if it is looser on one side than the other.
66
10. Move the support bar to the position shown here.
11. Press the right arrow button on the printer.
12. If you are printing on one of these media, place the tensioner in the slack of the roll and press the
right arrow button on the printer: Epson Singleweight Matte Paper, Epson Premium Glossy Photo
Paper (170), or Epson Premium Semigloss Photo Paper (170).
67
13. Set the Auto switch on the take-up reel to the Backward position.
14. Press the OK button on the printer.
You are now ready to print with the auto take-up reel.
Parent topic: Using the Optional Auto Take-up Reel
Related references
Setup Menu Settings
Take Up with the Printable Side In
After you attach the roll core on the optional auto take-up reel, follow these steps to take up media with
the printable side in.
Note: Make sure Auto Cut is set to Off when you use the auto take-up reel.
1. Press the
load/remove paper button on the printer.
2. Select Use Take-up Unit and press the OK button.
Paper automatically feeds until the edge of the roll media reaches the roll core.
3. Wind the edge of the media around the back of the roll core.
68
4. Tape the edge of the media to the center of the core, then tape the edge to the left and right ends.
5. Press the right arrow button on the printer.
6. Make sure the Auto switch on the take-up reel is in the Off position and press the OK button on the
printer.
69
7. Press the Manual switch on the take-up reel to the Backward position and hold it there until the
media wraps around the core at least two times. Then release the switch.
8. Press the OK button on the printer.
Paper automatically feeds.
9. Make sure that there is some slack in the media and that it loads evenly on both sides.
Note: The media will not take up correctly if it is looser on one side than the other.
70
10. Move the support bar to the position shown here.
11. Press the right arrow button on the printer.
12. If you are printing on one of these media, place the tensioner in the slack of the roll and press the
right arrow button on the printer: Epson Singleweight Matte Paper, Epson Premium Glossy Photo
Paper (170), or Epson Premium Semigloss Photo Paper (170).
71
13. Set the Auto switch on the take-up reel to the Forward position.
14. Press the OK button on the printer.
You are now ready to print with the auto take-up reel.
Parent topic: Using the Optional Auto Take-up Reel
Related references
Setup Menu Settings
Assembling and Using the Tensioner
The tensioner keeps the roll media from becoming too slack. Use the tensioner only when printing on
these media types: Epson Singleweight Matte Paper, Epson Premium Glossy Photo Paper (170), Epson
Premium Semigloss Photo Paper (170), and other thin media wider that 17 inches (432 mm). You need
to adjust the width of the tensioner to match the roll paper you are using before inserting it.
1. Attach the right flange to the right end of the large tension pipe.
72
2. If the roll paper you are using is wider than 24 inches (610 mm), attach small tension pipes to the left
end of the large tension pipe as necessary.
Note: Each small tension pipe adds 10 inches (254 mm) of width to the tensioner. Add up to 4 small
tension pipes to the large tension pipe, as necessary.
3. Attach the left flange to the left end of the tension pipe.
Note: Make sure the flange is set wider than the width of the roll media.
73
4. Do one of the following:
• If you attached media to the roll core with the printable side in, insert the tensioner as shown here.
74
• If you attached media to the roll core with printable side out, insert the tensioner as shown here.
75
5. Align the tensioner with the right edge of the paper as shown.
76
6. Adjust the flange on the left side of the tensioner so that there is a gap of about 0.25 inch (6 mm)
between the flange and the roll paper.
Parent topic: Using the Optional Auto Take-up Reel
Removing Media from the Optional Auto Take-up Reel
After printing on media loaded on the optional auto take-up reel, follow these steps to remove it.
Note: Two people are required to remove media from the auto take-up reel.
77
1. Move the Auto switch on the take-up reel to the Off position.
2. Remove the tensioner.
3. Move the support bar to the storage position.
78
4. Cut the media manually and roll the printed end onto the take-up reel.
5. Tape the end of the roll to itself to prevent it from unwinding.
6. Unlock the paper stop and slide the paper holder to the left.
Note: Support the reel with one hand to keep it from falling.
7. Remove the roll core from the take-up reel.
79
Parent topic: Using the Optional Auto Take-up Reel
80
Printing from a Computer
Before printing from your computer, make sure you have set up your product and installed its software
as described on the Start Here sheet.
Note: If you have an Internet connection, it is a good idea to check for updates to your product software
on Epson's support website. If you see a Software Update screen, select Enable automatic checking
and click OK. The update scans your system to see if you have the latest product software. Follow the
on-screen instructions.
Printing with Windows
Printing on a Mac
Printing with Windows
You can print with your product using any Windows application, as described in these sections.
Selecting Basic Print Settings - Windows
Selecting Print Layout Options - Windows
Selecting Additional Settings - Windows
Printing Your Document or Photo - Windows
Saving, Sharing, and Customizing the Printer Settings
Selecting Default Print Settings - Windows
Changing the Language of the Printer Software Screens
Changing Automatic Update Options
Parent topic: Printing from a Computer
Selecting Basic Print Settings - Windows
Select the basic settings for the photo or document you want to print.
1. Open a photo or document for printing.
2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
81
3. If necessary, select your product name as the printer you want to use.
Note: You may also need to select Preferences, Properties, Print Settings, or Printer Properties
to view your print settings.
You see the Main tab of your printer settings window:
4. Select the Media Type setting that matches the paper you loaded.
Note: You can click Custom Settings to select a custom paper configuration.
82
5. If you are using non-Epson paper or media and you need to fine-tune its performance, select the
Media Type setting that is closest to the paper you loaded, click the Paper Config button, and
adjust the paper configuration options as necessary.
6. Select a Color option:
• To print a color document or photo, select the Color setting.
• To print text and graphics in black or shades of gray, select the Advanced B&W Photo or Black
setting.
Note: The Black setting is available only when you select Plain Paper as the Media Type setting.
7. For the Print Quality setting, select Speed, Quality, or Max Quality (available with certain media
types only), or select Quality Options and choose the quality option that matches the print quality
you want to use.
8. Select the desired color management option as the Mode setting.
9. Select the Source setting that matches the paper feeding method you are using.
10. Select the size of the paper you loaded as the Size setting.
Note: You can also select the User-Defined setting to create a custom paper size.
11. If you are printing on roll paper, click the Roll Paper Option button and adjust the settings as
necessary.
12. If you want to print a photo without borders, select Borderless.
Note: You must select a compatible borderless paper type and size to print without borders. Check
the borderless paper compatibility list for details.
13. To see a preview of how your document or photo will print, select Print Preview. (The preview
appears after you click Print but before printing starts.)
Note: The print preview shows the layout of your document or photo, but it may not accurately
display the colors of your final print.
14. To layout multiple print jobs for printing all at once, select Layout Manager.
Paper Configuration Options - Windows
Advanced B&W Photo Options - Windows
83
Print Quality Options - Windows
Color Management Options - Windows
Advanced Color Controls - Windows
Paper Source Options - Windows
Roll Paper Options - Windows
Using Layout Manager - Windows Only
Parent topic: Printing with Windows
Related references
Borderless Paper Type Compatibility
Related tasks
Printing Your Document or Photo - Windows
Paper Configuration Options - Windows
Select any of the available Paper Configuration options to fine-tune the quality of your print.
84
Note: If you have high speed (bi-directional) printing enabled and small type or fine details appear too
thick, you may need to adjust the Paper Thickness setting.
Color Density
Adjusts the ink saturation level.
Drying Time per Print Head Pass
Pauses print head movement for up to 5 seconds after each pass to allow ink to dry. This lets you
print with non-Epson media and avoid smearing the ink.
85
Paper Feed Adjustment
Modifies the speed of the paper feeding to compensate for banding in the direction of the print head.
Paper Suction
Decreases the paper suction when printing on thin media, such as drafting paper or backlight film.
Paper Thickness
Adjusts the appearance of details in printouts based on paper thickness.
Roll Paper Back Tension
Increases or automatically controls the tension for cloth or thin paper, or if the roll paper wrinkles
during printing.
Parent topic: Selecting Basic Print Settings - Windows
Advanced B&W Photo Options - Windows
If you select Advanced B&W Photo as the Color option, you can easily produce neutral and toned
black-and-white prints. Whether your photo is color or grayscale, you can use this screening and color
management technology to create stunning black-and-white prints. Select Custom as the Mode setting,
then click Advanced and select any of the available options.
Color Toning
Adds tone (hue) to your black-and-white output. The default is Neutral, which provides a neutral tonal
scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. Note that
the presets affect the target in the tone color circle.
Tone
Changes the entire tonal scale of your black-and-white output. While Darker is the default setting, you
may see better results if you choose Dark. The tone color circle adjusts the hue of your black-andwhite print. Click on any portion of the color wheel or enter corresponding values to customize the
tone (hue) to add to your print. The closer you select to the edge of the wheel, the more color you add.
Brightness
Adjusts the overall lightness and darkness of your image.
Contrast
Adjusts the difference between the light and dark areas of your image.
Shadow Tonality
Controls tonality only in the shadow areas of your image.
Highlight Tonality
Controls tonality only in the highlight areas of your image.
Max Optical Density
Adjusts the overall density or focus of the print. Create a soft focus print by lowering the density
setting.
86
Highlight Point Shift
Helps reduce gloss differential on glossy media by adding density to the highlights of your image.
Parent topic: Selecting Basic Print Settings - Windows
Print Quality Options - Windows
You can use the Speed/Quality slider to set the desired quality level and select any of the available
Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the
paper type and border setting you have chosen.
High Speed
Speeds up printing but may reduce print quality.
Edge Smoothing
Smooths jagged edges in low-resolution images such as screen captures or images from the Web.
Finest Detail
Sharpens edges on vector-based data including text, graphics, and line art. (This setting does not
affect photographs.)
Note: Enabling Finest Detail may decrease the print speed.
Optimize media edge print quality
Prevents images on the edge of the paper from appearing faint or scuffed but may increase the
margins.
Note: Enabling Optimize media edge print quality will decrease the print speed.
Parent topic: Selecting Basic Print Settings - Windows
Color Management Options - Windows
You can adjust the Mode setting to fine-tune the colors in your printout or turn off color management in
your printer software.
If you select Automatic as the Mode setting, you can choose from these options:
Charts and Graphs
Intensifies colors and lightens the midtones and highlights of an image.
EPSON Standard (sRGB)
Increases the contrast in images.
Adobe RGB
Matches image colors to the Adobe RGB color standard. Use this setting if your source file was
captured in Adobe RGB.
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If you select Custom as the Mode setting, you can choose from these options:
Color Controls
Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and
Density, and individual color tones. Depending on the selected color mode, you can also adjust the
midtone density using the Gamma setting.
PhotoEnhance
Lets you choose from various Scene Correction settings to automatically analyze your photos.
Note: PhotoEnhance uses a sophisticated face recognition technology to optimize photos that include
faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo
includes a face with an intentional color cast, such as a statue, you may want to turn off
PhotoEnhance to retain the special color effects.
ICM
Automatically adjusts colors based on the printer’s ICC profile and the selected Media Type setting,
using the Image Color Matching system. Click the Advanced button to choose the input profile and
other settings.
Note: In most cases, you get better results by applying color management in your application, rather
than in the printer driver.
Off (No Color Adjustment)
Turns off color management in your printer software so you can manage color using only your
application software.
Note: An ICC profile is required if color management is turned off.
Parent topic: Selecting Basic Print Settings - Windows
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Advanced Color Controls - Windows
If you selected Custom as the Mode setting and Color Controls from the dropdown menu, you can
click the Advanced button to select detailed settings.
The Color Controls screen lets you specify values for adjusting brightness, contrast, saturation, and
individual Cyan, Magenta, and Yellow color tones. You can choose from two Printer Color Adjustment
modes and two Gamma settings, and use either a color circle or slide bar to adjust color.
Parent topic: Selecting Basic Print Settings - Windows
Paper Source Options - Windows
You can select any of the available options in the paper Source menu to print on the paper loaded in that
source.
Roll Paper
Selects roll paper loaded in the roll paper holder.
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Roll Paper (Banner)
Selects roll paper loaded in the roll paper holder for a series of continuous images without any margin
space between them.
Sheet
Selects sheets of paper loaded in the sheet feeder.
Front - Poster Board
Selects poster board or other thick media loaded on the front poster board support.
Parent topic: Selecting Basic Print Settings - Windows
Roll Paper Options - Windows
Select any of the available roll paper options.
Note: Some settings may not be available, depending on the Roll Paper Option you selected for your
paper size.
Auto Cut options:
• Off: Select this option to cut your prints manually.
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• Normal Cut: Creates a margin at the top and bottom of your image.
• Single Cut: Prints images end-to-end with no gap between them. Borderless images may overlap
slightly.
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• Double Cut: Increases the space between each image and trims each print individually, providing the
cleanest edge for borderless printing.
Auto Rotate
Automatically positions the image or file to fit the roll paper. When Auto Rotate is selected, select the
width of the paper as the Roll Width setting.
Print Page Line
Prints lines between pages as a guide for manual cutting.
Parent topic: Selecting Basic Print Settings - Windows
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Using Layout Manager - Windows Only
Layout Manager lets you create a poster or display by dragging multiple pieces of print data created in
different applications onto one sheet of paper for printing.
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You can also place the same print data multiple times as shown here.
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You can place print data in different sizes and orientations to maximize media usage, as shown here.
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You can place print data on roll paper as shown here.
1. Open the file you want to print in your application.
2. Select the print command in your application.
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3. Select Layout Manager on the Main tab and choose an option for the Size setting that matches the
size of the document in your application.
Note: You select the size of the paper you are printing on in a later step.
4. Click OK and then click Print, if necessary.
The Layout Manager screen opens and displays one page in the layout.
5. Leave the Layout Manager screen open and repeat steps 1 to 4 to arrange additional print data. The
pages are added to the Layout Manager screen.
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6. Do the following to arrange objects on the Layout Manager screen:
• Drag pages to move and resize them.
• Use the tool buttons and the Object menu to align and rotate pages.
• Resize and replace whole pages in the Preference or Arrangement Settings screens.
Note: See the Layout Manager screen help for details.
7. Click File > Properties, then select your print settings, including the size of the paper you are
printing on, on the Main tab.
8. Click the File menu on the Layout Manager screen and click Print.
Note: To save the current job to a file, click the File menu on the Layout Manager screen, save the
file, and close the Layout Manager screen. To open the saved file later for editing or reprinting, rightclick the printer icon in the Windows taskbar, click Layout Manager, and open the file.
Parent topic: Selecting Basic Print Settings - Windows
Selecting Print Layout Options - Windows
You can select a variety of sizing and layout options for your document or photo on the Page Layout tab.
• To change the orientation of your printed document or photo, select the Portrait or Landscape
checkbox.
• To rotate or flip the printed image, select the Rotate 180° or Mirror Image checkbox.
• To select multiple copies and their print order, select the Copies, Collate, and Reverse Order
options.
• To change the size of your printed document or photo, select the Reduce/Enlarge checkbox and
select sizing options.
• To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select
the Multi-Page checkbox and select the options you want.
• To enlarge your image beyond the limits of your application program, select the Optimize
Enlargement checkbox.
Note: The driver can increase the image size up to 650% and decrease the output resolution to stay
within the pixel limitations. Depending on the resolution of the original image and the print size, you
may see reduced print quality.
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• To print a color background on the page, select the Print Bckg Color checkbox and click Color
Settings to select the color you want to use.
• To print the time, date, and other information about your print job at the top or bottom of the page,
select the Job Settings checkbox and click Details to select the settings you want to use.
Reduce/Enlarge Options - Windows
Multi-Page Printing Options - Windows
Parent topic: Printing with Windows
Reduce/Enlarge Options - Windows
You can select any of the Reduce/Enlarge options to size your printed image.
Fit to Page
Sizes your printed image to fit on the paper you loaded and selected as the Output Paper setting.
Fit to Roll Paper Width
Sizes your printed image to fit the width of the roll paper you loaded.
Custom
Sizes your printed image by the percentage you select as the Scale to setting.
Parent topic: Selecting Print Layout Options - Windows
Multi-Page Printing Options - Windows
You can select these Multi-Page options to set up your multi-page print job.
N-up
Prints 2 (2-up) or 4 (4-up) pages on one sheet of paper.
Poster
Prints one image on multiple sheets of paper to create a large poster with or without borders. Click the
Settings button to select the layout and guideline options.
Parent topic: Selecting Print Layout Options - Windows
Selecting Additional Settings - Windows
You can run maintenance utilities and select additional settings that apply to all the print jobs you send to
your product.
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar.
2. Select Printer Settings.
3. Click the Utility tab.
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You see a window like this:
4. Select any of the following options, as necessary:
• Nozzle Check to print a nozzle check pattern to check whether the print head nozzles are
clogged.
• Head Cleaning to clean the print head if you notice banding or gaps in your printouts.
• Print Head Alignment to align the print head if printouts appear grainy or out of focus.
• Epson Status Monitor 3 to check the printer's status.
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• Monitoring Preferences to select the error notifications displayed on the Epson Status Monitor 3
screen, or add a shortcut to the utility in the Windows taskbar.
• Print Queue to display a list of all waiting print jobs, view information on the data waiting to be
printed, and delete or reprint the jobs.
• Language to select the language you want to use for the printer software screens.
• Speed and Progress to select various printing options.
• Menu Arrangement to arrange the Setting, Media Type, and Paper Size options by frequency of
use.
• Export or Import to save the print settings to a file or import them from a file. This is useful when
you want to select the same print settings on multiple computers.
• Epson LFP Remote Panel 2 to optimize printer settings and create and manage custom paper
configurations. This option is available only if Epson LFP Remote Panel 2 is installed.
• Epson Color Calibration Utility to perform printer calibration. This option is available only if the
Epson Color Calibration Utility is installed.
5. Click OK to close the printer software window.
Parent topic: Printing with Windows
Related tasks
Checking the Nozzles Using a Computer Utility
Cleaning the Print Head Using a Computer Utility
Aligning the Print Head Automatically Using a Computer Utility
Printing Your Document or Photo - Windows
Once you have selected your print settings, you are ready to save your settings and print.
1. Click OK to save your settings.
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You see your application's Print window, such as this one:
2. Click OK or Print to start printing.
Checking Print Status - Windows
Parent topic: Printing with Windows
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Checking Print Status - Windows
During printing, you see this window showing the progress of your print job. It allows you to control
printing and check ink cartridge status.
Parent topic: Printing Your Document or Photo - Windows
Saving, Sharing, and Customizing the Printer Settings
You can save groups of print settings or media settings so you can reuse them for future print jobs. You
can export these settings as a file so you can share them with other users. You can also edit the settings
displayed in the printer software screens.
Saving and Sharing Print Settings - Windows
Saving and Sharing Media Settings - Windows
Editing Print Setting Displays - Windows
Parent topic: Printing with Windows
Saving and Sharing Print Settings - Windows
You can save your print settings so you can use them for future print jobs.
1. Select the print settings you want to save.
2. Click Save/Del at the top of the Main or Page Layout tab in your printer software.
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You see a window like this:
3. Verify that your settings are correct, enter a name for the group of settings in the Name field, and
click Save.
Note: If you need to delete a group of settings you have created, select the name of the group of
settings from the list and click Delete.
4. Do the following as necessary:
• Select the name of the group of settings from the Select Setting list and use them to print.
• To export the settings, click Save/Del, select the name of the group of settings, click Export,
select a location, and enter a file name.
• To import a group of settings, click Save/Del, click Import, select the file you want to use, and
click Open. Then use the settings to print.
Parent topic: Saving, Sharing, and Customizing the Printer Settings
Related tasks
Selecting Basic Print Settings - Windows
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Printing Your Document or Photo - Windows
Saving and Sharing Media Settings - Windows
You can save and share settings you have selected for a particular media type so you can use them for
future print jobs.
1. Select the Media Settings you want to save on the Main tab, as necessary.
2. Click Custom Settings.
You see a window like this:
3. Verify that your settings are correct, enter a name for the media settings in the Name field, and click
Save.
Note: If you need to delete a group of settings you have created, select the name of the settings
from the list and click Delete.
4. Do the following as necessary:
• Select the name of a media setting as the Media Type setting and use it to print.
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• To export the settings, click Custom Settings, select the name of the media settings, click
Export, select a location, and enter a file name.
• To import settings, click Custom Settings, select the name of the media settings, click Import,
select the file you want to use, and click Open. Then use these settings to print.
Parent topic: Saving, Sharing, and Customizing the Printer Settings
Related tasks
Selecting Basic Print Settings - Windows
Printing Your Document or Photo - Windows
Editing Print Setting Displays - Windows
You can arrange the displayed print settings so you can easily select the settings you use most often.
1. Click the Utility tab in the printer software.
2. Select Menu Arrangement.
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You see this window:
3. Select the item you want to edit.
4. Order or group items in the List box as follows:
• To move and reorder items, drag and drop them in the list.
• To add a new group (folder), click Add Group.
• To delete a group (folder), select the group and click Delete Group.
• To hide a group, drag and drop it to Not Display.
Note: If you delete a group, the group folder is deleted but the items within the folder remain.
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5. Click Save.
Parent topic: Saving, Sharing, and Customizing the Printer Settings
Selecting Default Print Settings - Windows
When you change your print settings in a program, the changes apply only while you are printing in that
program session. If you want to change the print settings you use in all your Windows programs, you can
select new default print settings.
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar.
2. Select Printer Settings.
You see the printer settings window:
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3. Select the print settings you want to use as defaults in all your Windows programs.
4. Click OK.
These settings are now the defaults selected for printing. You can still change them as needed for
printing in any program session.
Parent topic: Printing with Windows
Related tasks
Selecting Basic Print Settings - Windows
Changing the Language of the Printer Software Screens
You can change the language used on the Windows printer software screens.
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar.
2. Select Printer Settings.
You see the printer settings window.
3. Click the Utility tab.
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You see these options:
4. Select the language you want to use as the Language setting.
5. Click OK to close the printer software window.
The printer software screens appear in the language you selected the next time you access them.
Parent topic: Printing with Windows
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Changing Automatic Update Options
Your printer software for Windows automatically checks for updates to the product software. You can
change how often the software checks for updates or disable this feature.
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar.
2. Select Software Update Settings.
You see this window:
3. Do one of the following:
• To change how often the software checks for updates, select a setting in the Check every menu.
• To disable the automatic update feature, select the Never option.
4. Click OK to exit.
Note: If you choose to disable the automatic update feature, you can check for updates manually.
Parent topic: Printing with Windows
Printing on a Mac
You can print with your product using any Mac printing program, as described in these sections.
Note: If you have an Internet connection, it is a good idea to check for updates to your product software
on Epson's support website.
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Selecting Basic Print Settings - Mac
Selecting Roll Paper Settings - Mac
Selecting Paper Configuration Settings - Mac
Selecting Print Layout Options - Mac
Managing Color - Mac
Sizing Printed Images - Mac
Selecting Printing Preferences - Mac
Printing Your Document or Photo - Mac
Parent topic: Printing from a Computer
Selecting Basic Print Settings - Mac
Select the basic settings for the photo or document you want to print.
1. Open a photo or document for printing.
2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
3. Select your product as the Printer setting.
4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the
print window.
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You see the expanded printer settings window for your product:
Note: The print window may look different, depending on the Mac OS version and the application
you are using.
5. Select the Copies and Pages settings as necessary.
Note: If you do not see these settings in the print window, check for them in your application before
printing. They may be accessible by selecting Page Setup from the File menu.
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6. Select the size of the paper you loaded as the Paper Size setting.
• To print a borderless photo, select the Borderless checkbox or a paper size with a Borderless
option. You can also create a custom paper size.
• To print on roll paper, select a roll paper size or one with a Borderless option.
Note: For roll paper, make sure the maximum width of your image is set to 44 inches (1118 mm)
for the SureColor P10000 or 64 inches (1626 mm) for the SureColor P20000 to fit in the width of
your roll paper. Also set the margins to 0 in your application software.
Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the
pop-up menu and selecting a scaling option.
7. Choose portrait or landscape as the Orientation setting.
8. Select any application-specific settings that appear on the screen, such as those shown in the image
above for the Preview application.
9. Select Printer Settings from the pop-up menu.
Note: In certain programs, you may need to select Advanced before you can select Printer
Settings. For more information about printer settings, click the ? button.
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You see these settings:
10. Select the type of paper you loaded as the Media Type setting.
Note: The setting may not exactly match the name of your paper. Check the media type settings list
for details.
Note: The Ink setting may change depending on the size and type of paper you select. To avoid
changing black ink more often than necessary, set the printer to the type of black ink you usually use
on the control panel.
11. Select one of the following as the Print Mode setting:
• Select EPSON Precision Dot for any type of photographic printing.
• Select Advanced B&W Photo to print black-and-white photos on certain types of photo paper.
See the list of Advanced B&W Photo options for details. If your paper type does not support this
option, print black-and-white photos using the EPSON Precision Dot setting.
• Select Grayscale when using plain paper.
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12. Select one of the following as the Color Mode setting:
• Business Graphics: Intensifies colors and lightens the midtones and highlights of an image. Click
the Advanced Color Settings tab to use advanced color controls.
• EPSON Standard (sRGB): Increases the contrast in images. Click the Advanced Color Settings
tab to use advanced color controls.
• Adobe RGB: Matches image colors to the Adobe RGB color standard. Use this setting if your
source file was captured in Adobe RGB. Click the Advanced Color Settings tab to use advanced
color controls.
• Off (No Color Adjustment): Turns off color management in your printer software so you can
manage color using only your application software.
Note: If desired, you can instead use ColorSync to manage colors. In most cases, you get better
results by applying color management in your application, rather than in the printer driver.
13. Select the Output Resolution setting you want to use.
14. Select any of the available print options.
Advanced Color Settings - Mac
Output Resolution Settings - Mac
Print Options - Mac
Parent topic: Printing on a Mac
Related tasks
Selecting Roll Paper Settings - Mac
Advanced Color Settings - Mac
When you click the Advanced Color Settings tab, you see one of the screens below depending on the
Print Mode you selected.
• EPSON Precision Dot
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You can specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta,
and Yellow color tones.
• Advanced B&W Photo
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You can select any of the available options.
Color Toning
Adds tone (hue) to your black-and-white output. The default is Neutral, which provides a neutral tonal
scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. Note that
the presets affect the target in the tone color circle.
Tone
Changes the entire tonal scale of your black-and-white output. While Darker is the default setting, you
may see better results if you choose Dark. The tone color circle adjusts the hue of your black-andwhite print. Click on any portion of the color wheel or enter corresponding values to customize the
tone (hue) to add to your print. The closer you select to the edge of the wheel, the more color you add.
Brightness
Adjusts the overall lightness and darkness of your image.
Contrast
Adjusts the difference between the light and dark areas of the overall image.
Shadow Tonality
Controls tonality only in the shadow areas of your image.
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Highlight Tonality
Controls tonality only in the highlight areas of your image.
Max Optical Density
Adjusts the overall density or focus of the print. Create a soft focus print by lowering the density
setting.
Highlight Point Shift
Helps reduce gloss differential on glossy media by adding density to the highlights of your image.
Parent topic: Selecting Basic Print Settings - Mac
Output Resolution Settings - Mac
You can select any of the Output Resolution settings to fine-tune the quality of your print. Some
settings may be unavailable, depending on the paper type and border setting you have chosen.
Draft - 300 dpi
For draft printing on plain or matte paper.
Fine - 700 dpi
For everyday text and image printing.
Super Photo - 1200 dpi
For photos and graphics with good print quality and speed.
Super Photo - 2400 dpi
For the best print quality but the slowest print speed.
Parent topic: Selecting Basic Print Settings - Mac
Print Options - Mac
You can select any of the print options to customize your print. Some options may be unavailable,
depending on other settings you have chosen.
Super Microweave
Increases detail but may reduce print speed.
High Speed
Speeds up printing but may reduce print quality.
Finest Detail
Sharpens edges on vector-based data including text, graphics, and line art. (This setting does not
affect photographs.)
Note: Enabling Finest Detail may decrease the print speed.
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Optimize media edge print quality
Prevents images on the edge of the paper from appearing faint or scuffed but may increase the
margins.
Note: Enabling Optimize media edge print quality will decrease the print speed.
Parent topic: Selecting Basic Print Settings - Mac
Selecting Roll Paper Settings - Mac
To print on roll paper, you select the roll paper size and roll paper options from the Printer Settings
menu.
1. Select Manage Custom Sizes as the Paper Size setting.
2. Click +, double-click Untitled, and enter a name for your roll paper size.
3. Enter the width of the roll paper image as the Width setting.
Note: Make sure your image fits within the width of your roll paper.
4. Enter the length of your roll paper image as the Height setting.
Note: Select your product from the Non-Printable Area menu to automatically select the largest
paper size for your product.
5. Set the margin setting to 0.
6. Click OK.
7. Select your new custom roll paper size as the Paper Size setting.
8. Select Roll Paper Settings.
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You see this window:
Note: Some settings may not be available, depending on the Roll Paper option you selected for your
Paper Size.
9. Click Save Roll Paper to minimize the amount of blank paper wasted when you print on banner
paper.
10. Adjust the amount of image expansion when printing borderless images.
Note: This option is available only when you choose a Paper Size setting with a Borderless option.
11. Click Print.
Roll Paper Options - Mac
Parent topic: Printing on a Mac
Related references
Borderless Paper Type Compatibility
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Roll Paper Options - Mac
Select any of the available roll paper options.
Auto Cut options:
• Off: Select this option to cut your prints manually.
• Normal Cut: Creates a margin and the top and bottom of your image.
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• Single Cut: Prints images end-to-end with no gap between them. Borderless images may overlap
slightly.
• Double Cut: Increases the space between each image and trims each print individually, providing the
cleanest edge for borderless printing.
Auto Rotate
Automatically positions the image or file to fit the roll paper. When Auto Rotate is selected, select the
width of the paper as the Roll Width setting.
Print Page Line
Prints lines between pages as a guide for manual cutting.
Parent topic: Selecting Roll Paper Settings - Mac
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Selecting Paper Configuration Settings - Mac
If you are using non-Epson media and need to fine-tune its print quality, select Advanced Media
Control from the pop-up menu. Select the available options as necessary.
Note: Before adjusting the Advanced Media Control settings, select the Media Type setting that is
closest to the paper you are using.
Advanced Media Control Options - Mac
Parent topic: Printing on a Mac
Advanced Media Control Options - Mac
Select any of the available Advanced Media Control options to fine-tune the quality of your printouts.
Note: If you have high speed (bi-directional) printing enabled and small type or fine details appear too
thick, you may need to adjust the paper thickness setting.
Color Density
Adjusts the ink saturation level.
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Drying Time per Print Head Pass
Pauses print head movement for up to 5 seconds after each pass to allow ink to dry. This lets you
print with non-Epson media and avoid smearing the ink.
Paper Feed Adjustment
Modifies the speed of the paper feeding to compensate for banding in the direction of the print head.
Paper Thickness
Adjusts the appearance of details in printouts based on paper thickness.
Paper Suction
Decreases the paper suction when printing on thin media, such as drafting paper or backlight film.
Roll Paper Back Tension
Increases or automatically controls the tension for cloth or thin paper, or if the roll paper wrinkles
during printing.
Parent topic: Selecting Paper Configuration Settings - Mac
Selecting Print Layout Options - Mac
You can select a variety of layout options by selecting Layout from the pop-up menu on the print
window.
• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet
pop-up menu. To arrange the print order of the pages, select a Layout Direction setting.
• To print borders around each page on the sheet, select a line setting from the Border pop-up menu.
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings.
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Parent topic: Printing on a Mac
Managing Color - Mac
You can adjust the Color Matching settings to fine-tune the colors in your printout, or turn off color
management in your printer software.
1. Select Color Matching from the pop-up menu in the print window.
2. Select one of the available options.
Color Matching Options - Mac
Parent topic: Printing on a Mac
Color Matching Options - Mac
You can select from these settings on the Color Matching menu.
Note: If you want to use Advanced Black And White mode, select EPSON Color Controls.
ColorSync
Prints using standard color profiles for your product and paper to help match image colors. You can
customize the conversion method and filter settings on the ColorSync pop-up menu in the print
window.
EPSON Color Controls
Lets you manage color using controls in your printer software or turn off color management.
Parent topic: Managing Color - Mac
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Sizing Printed Images - Mac
You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu
on the Print window.
• To collate multiple copies into sets of documents, select the Collate pages checkbox.
• To print only selected pages in a multi-page document, select an option from the Pages to Print popup menu.
• To adjust the order in which pages are printed, select an option from the Page Order pop-up menu.
• To scale the image to fit on a specific paper size, select the Scale to fit paper size checkbox and
select a paper size from the Destination Paper Size pop-up menu.
• To restrict scaling of the image to reduced sizing, select the Scale down only checkbox. (Deselect
this checkbox when enlarging the image.)
Parent topic: Printing on a Mac
Selecting Printing Preferences - Mac
You can select printing preferences that apply to all the print jobs you send to your product.
1. In the Apple menu or the Dock, select System Preferences.
2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options
& Supplies.
3. Select Options.
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You see a screen like this:
4. Select any of the available printing options.
5. Click OK.
Printing Preferences - Mac
Parent topic: Printing on a Mac
Printing Preferences - Mac
You can select from these settings on the Options tab.
Warning Notifications
Lets you choose whether or not to receive warning notifications from the printer software for various
operating conditions.
Establish bidirectional communication
Allows the product to communicate with the computer. Do not change the default setting unless you
experience issues when using a shared printing pool.
Parent topic: Selecting Printing Preferences - Mac
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Printing Your Document or Photo - Mac
Once you have selected your print settings, you are ready to print.
Click Print at the bottom of the print window.
Checking Print Status - Mac
Parent topic: Printing on a Mac
Checking Print Status - Mac
During printing, you can view the progress of your print job, control printing, and check ink status.
1. Click the printer icon when it appears in the Dock.
You see the print status window:
2. Select the following options as necessary for your Mac OS version:
• To cancel printing, click the print job and click
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or Delete.
• To pause a print job, click the print job and click
paused print job and click
or Hold. To resume a print job, click the
or Resume.
• To pause printing for all queued print jobs, click Pause or Pause Printer.
• To display other printer information, click Settings or Supply Levels.
Parent topic: Printing Your Document or Photo - Mac
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Using the Control Panel Menus
Follow the instructions in these sections to access the printer menu system and select settings.
Accessing the Printer's Menus
Maintenance Menu Settings
Paper Menu Settings
Setup Menu Settings
Accessing the Printer's Menus
You can use the printer menus to adjust the settings that control how your printer works.
1. Press the left or right arrow button on the control panel to select a tab.
2. Press the Menu button.
You see the current tab's menu on the LCD screen.
3. Press the up or down arrow button to scroll through the menus.
Note: Press the
back button to go back.
4. To change settings in the highlighted menu, press the OK button.
5. Press the up or down arrow button to move through the settings. If there are additional settings,
press the right or left arrow button as instructed on the screen.
6. To select a setting, press the OK button any time the OK button option is displayed.
7. When you finish changing settings on a menu, press the
back button to go back.
Parent topic: Using the Control Panel Menus
Maintenance Menu Settings
The Maintenance menu lets you run nozzle checks, cleaning cycles, and other maintenance operations.
Caution: Follow the instructions in the topic links below the table to use these menu settings correctly.
131
Setting
Options
Description
Nozzle Check
Print Nozzle Check Pattern
Prints a nozzle check pattern
in the specified location on
the media.
Printless Nozzle Check Pattern
Checks the nozzles and
displays the results on the
LCD screen.
All Nozzles
Normal
Various colors
Heavy
Lets you clean all or selected
colors (in pairs of two), based
on the nozzle check pattern.
Select Normal cleaning first.
If nozzles are still clogged,
select Heavy cleaning.
Check and Clean
Nozzle
—
Head Cleaning
Head Alignment
Auto (Bi-D)
Lets you automatically or
manually align the print head
when print results are grainy
or out of focus.
Manual (Bi-D)
Cutter Maintenance
Automatically checks and
cleans any clogged nozzles.
Restore Settings
Restores the print head
alignment to its default setting
Adjust Cut Position
Lets you adjust or replace the
built-in cutter.
Replace Cutter
Adjust Cut Position: adjusts
the cutter position in
increments of 0.039 inch
(1 mm) from –0.12 to 0.12
inch (–3 to 3 mm).
Replace Cutter: positions the
cutter for replacement.
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Setting
Options
Description
Transportation/Storage —
Select if you are transporting
or storing the printer in
temperatures below 14 °F
(–10 °C). This does not
require the use of cleaning
cartridges.
Parent topic: Using the Control Panel Menus
Related tasks
Checking the Nozzles Using the Product Control Panel
Cleaning the Print Head Using the Product Control Panel
Aligning the Print Head Automatically Using the Product Control Panel
Aligning the Print Head Manually Using the Product Control Panel
Replacing the Cutter
Paper Menu Settings
The Paper menu lets you modify settings for the current paper, or create and customize paper
configurations for up to 10 different types of paper.
Setting
Options
Description
Load/Remove Paper
Remove Paper
Releases any loaded media.
Roll Paper
Lets you load the selected
media type.
Cut Sheet
Poster Board
Use Take-Up Unit
133
Shows step-by-step
instructions for feeding paper
in the optional Auto Take-up
Reel.
Setting
Options
Description
Select Paper Type
Roll Paper
Photo Paper
Cut Sheet
Proofing Paper
Poster Board
Fine Art Paper
Select the loaded Epson
media type.
Matte Paper
Plain Paper
Others
Custom Paper
Lists the custom paper
configurations that you have
created.
Custom Paper Setting
—
Lets you create a custom
configuration for the loaded
media. See the next table.
Print Paper List
—
Press the OK button to print a
list of custom paper settings.
Roll Paper Remaining
On
Lets you track the length of
roll paper remaining.
Off
Remaining Alert
Various settings
Custom Paper Setting options
134
Sets the length of roll paper
remaining at which the printer
will alert you, from 4 to 50 ft
(1 to 15 m).
Settings
Options
Description
Select Reference Paper
Photo Paper
Lets you select the type of paper that is
closest to the paper for which you are
creating a custom paper configuration:
Proofing Paper
Fine Art Paper
Matte Paper
Plain Paper
Others
No Paper Selected
Platen Gap
1.2
Adjusts the gap between the media and
the print head. Leave the setting at the
default for most media. If printouts are
smeared, increase the setting. This
setting is not affected by the Platen Gap
setting in the Printer Setup menu.
1.6
2.1
2.4
Paper Thickness
0.1 to 1.5
Lets you print patterns that you can use
to determine the thickness of the current
paper by selecting the pattern number
with the least misalignment when you
create a custom paper configuration.
135
Settings
Options
Description
Paper Feed Adjust
Block Pattern
Lets you adjust the paper feed if you are
unable to resolve banding issues even
after head cleaning and alignment.
Crosshairs
Value
Block Pattern: prints a series of two
patterns that you can use to adjust the
paper feed. Lift the cover to view the first
pattern, then close the cover and follow
the steps on the LCD screen.
Crosshairs: prints an adjustment
pattern with multiple crosshairs.
Measure the distance between these
crosshairs and enter the measured
distance to adjust the paper feed.
Value: lets you choose an adjustment
between –0.70 and +0.70%. Select a
higher value to reduce dark bands or a
lower value to reduce white bands.
Paper Suction
–4 to +3
Lets you adjust the suction to increase
the gap between the print head and thin
or soft paper. If print quality is reduced
or media does not feed correctly, you
may need to lower the suction.
Drying Time Per Pass
0 seconds to 10 seconds
Lets you adjust the amount of time the
head pauses between each pass. If the
image is blurring on the paper, you may
need to increase the drying time per
pass.
Roll Paper Tension
Extra High
Lets you adjust the paper tension.
Select High or Extra High if paper
wrinkles during printing.
High
Normal
Remove Skew
—
Lets you enable paper skew reduction.
Paper Feed Stabilizer
—
Automatically detects and corrects any
paper skew. Disable this setting when
using any transparent or colored media.
136
Settings
Options
Description
Feed Lateral Adjust
Normal
Adjusts the paper feed to reduce paper
skew.
On
Normal: select for most media.
Off
On: select if the paper skews.
Off: select if the paper wrinkles.
Use Paper Eject Roller
Normal
Presses down on paper as it is ejected.
Select On if the print head strikes the
paper.
On
Off
Roll Paper Margin
Normal
Top15mm/Bottom15mm
Top35mm/Bottom15mm
Sets the top and bottom margins for
printing. If the print head strikes the
media, increase the top margin or you
may damage your product.
Top45mm/Bottom15mm
3mm
15mm
Margin Per Page
Normal
If Auto Cut is set to Off, adjusts the
default page margin. Increase this
setting if you see scuffs from print head
strikes in the margins between pages.
30mm
65mm
Setting Name
—
Lets you enter a name up to 22
characters for the custom paper
settings.
Restore Settings
—
Returns all settings for the selected
custom paper to their default values.
Parent topic: Using the Control Panel Menus
Related references
Available Epson Papers
Related tasks
Creating Paper Configurations
137
Related topics
Cutting Roll Paper
Cut Sheet Handling
Setup Menu Settings
The Setup menu lets you configure and monitor the following aspects of your product:
• Printer Setup settings
• Printer Status settings
• Network Setup settings
• Preferences settings
• Administrator Menu settings
Printer Setup settings
Setting
Options
Description
Roll Paper Setup
Auto Cut
Lets you automatically cut roll
paper with the built-in cutter.
Any auto cut options selected
in the printer driver will
override this setting.
Refresh Margin
Lets you automatically trim
the leading edge and remove
any ink stains left by the
previous image during
borderless printing.
Page Line
If Auto Cut is set to Off, lets
you print trim lines around
images. Any trim line options
selected in the printer driver
will override this setting.
138
Setting
Options
Description
Roll Paper Setup
Roll End Option
Lets you select what the
printer does if the roll paper
runs out and is replaced
during a print job.
Stop Printing: automatically
cancels printing after paper is
replaced.
Continue: resumes printing
where the job left off.
Reprint: restarts the job from
the beginning (available only
when you are using the
optional internal print server).
Roll Paper Tension
Adjusts the paper tension.
Select High or Extra High if
paper wrinkles during
printing.
Refresh Margin
Lets you automatically trim
the leading edge and remove
any ink stains left by the
previous image during
borderless printing.
Auto Loading
Automatically loads media in
to the paper path. Select Off
only if you experience paper
slippage, extremely large
curls in the paper, or other
serious issues.
Feed Lateral Adjust
Adjusts the paper feed to
reduce paper skew. Select
On if the paper skews or Off if
the paper wrinkles.
139
Setting
Options
Description
Platen Gap
Standard
Adjusts the gap between the
media and the print head.
Leave the setting at the
default for most media. If
printouts are smeared,
increase the setting.
Wide +1
Wider +2
Widest +3
Drying Time Per Pass
0 seconds to 10 seconds
Lets you adjust the amount of
time the head pauses
between each pass. If the
image is blurring on the
paper, you may need to
increase the drying time per
pass.
Paper Size Check
On
Automatically detects the
width of the loaded media.
Turn off this setting only if the
printer displays a paper
setting error when media is
loaded correctly. Changed
settings take effect when you
reload paper.
Off
Caution: Disabling this
setting may cause the printer
to print outside the margins of
the loaded media and may
cause ink to build up inside
the printer.
Paper Feed Stabilizer
On
Automatically detects and
corrects any paper feed pitch
changes. Disable this setting
when using any transparent
or colored media.
Off
Paper Skew Check
On
Stops printing when skewed
paper is detected. Leave this
setting turned on to avoid
paper jams.
Off
140
Setting
Options
Auto Nozzle Check
Auto Cleaning
Setting
Description
Periodically
Every Job
Off
Automatically runs a nozzle
check and cleans the print
head if necessary.
Periodically: checks the
nozzles occasionally.
Every Job: checks the
nozzles after every print job.
Note: Even if you select Off
as the Auto Cleaning
Setting option, the printer
runs an automatic nozzle
check (and may clean the
print head) when you switch
between black inks and after
initial ink charging.
Auto Clean Max
Repeat
Auto Cleaning Option
Continue
On
When the internal print server
is installed, enables the
printer to skip any job that will
not print due to a paper size,
paper source, or output paper
size mismatch and save the
job on the server.
Off
Calibration Setting
Selects the number of
automatic print head
cleanings the printer performs
when clogged nozzles are
detected.
Selects what to do if the
nozzles are still closed after
the automatic head cleaning.
Pause
Store Held Job
1 to 3
On
Lets you use the Epson Color
Calibration Utility.
Off
141
Setting
Options
Description
USB Timeout
10 seconds to 600 seconds
Selects the length of time
before the printer times out
when printing over a USB
connection.
Restore Settings
—
Returns all printer settings to
their default values.
Printer Status settings
Setting
Options
Description
Firmware Version
—
Displays the printer's firmware version.
Option Status
—
Displays the status of any installed optional
accessories.
Print Status Sheet
—
Prints a sheet listing the current printer
settings.
Calibration Date
—
Displays the date that the Epson Color
Calibration Utility was last run, if applicable.
Setting
Options
Description
IP Address Setting
Auto
Determines whether IP addresses are
obtained automatically through DHCP or
manually. Select Panel to enter an IP
address, subnet mask, and default gateway
address.
Network Setup settings
Panel
IPv6 Setting
On
Enables IPv6 communication.
Off
IEEE802.1x Setting
On
Enables the IEEE802.1x network protocol.
Off
HTTPS Redirect Setting
On
Automatically redirects network traffic sent
over HTTP to secure HTTPS.
Off
142
Setting
Options
Description
Print Status Sheet
—
Prints a sheet listing the current network
status and settings.
Restore Settings
Yes
Returns all network settings to their default
values.
No
Preferences settings
Setting
Options
Description
Language
Various languages
Selects the language used on the control
panel display.
Unit: Length
m
Selects the unit of length used on the control
panel display and when printing test patterns.
ft/in
Alert Lamp Setting
On
Selects whether the alert lamp lights up when
an error occurs.
Off
Sleep Mode
5 to 210 minutes
Selects the interval before the printer enters
sleep mode. The default is 15 minutes.
Power Off Timer
Off
Selects the interval before the printer turns off
automatically when it is idle. The default is
8 hours.
1 to 24 hours
Administrator Menu settings
Setting
Options
Description
Change Password
—
Lets you enter an administrator
password up to 20 characters long to
access the Administrator Menu and
the Network Setup menu (depending
on the Operational Control setting).
Operational Control Network Setup
Password
Required
No Password
Required
143
Select whether an administrator
password is required to access the
Network Setup menu.
Setting
Options
Description
Powerful Cleaning
All Nozzles
Lets you clean all or selected colors (in
pairs of two), based on the nozzle
check pattern. Use this setting only if
you still have clogged nozzles after
running multiple head cleanings from
the Maintenance menu.
Various colors
Timer Cleaning
On
Automatically cleans the printer 6
months after the initial ink charging.
Off
Auto Cleaning
Standard
Adjusts the threshold for the printer's
automatic nozzle cleaning function.
Light
Standard: cleans the print head when
any nozzle clog is detected.
Light: only cleans the print head when
two or more nozzles are clogged.
Nozzle Check While 1 hour
Print
2 hours
Automatically checks and cleans the
print head after the selected interval
when printing banners or other large,
continuous pages.
3 hours
4 hours
Off
Post-print Nozzle
Check
On
Automatically runs a nozzle check
after each print job.
Off
Auto Cleaning Start On
Automatically cleans the print head if
clogged nozzles are detected when
Post-print Nozzle Check is turned
on.
Off
Manage HDD
Format Hard Disk
Yes
No
144
Formats the internal print server and
deletes all stored print jobs. You must
format an optional internal print server
that has been used with another
printer before using it with your
product.
Setting
Options
Description
Date And Time
—
Sets the printer's built-in clock. The
time and date are used in logs and
status sheets.
Time Zone
—
Lets you enter the difference between
your time zone and GMT (Greenwich
Mean Time). The time zone is used in
email notifications sent by the Remote
Manager utility.
Reset All Settings
Yes
Returns all menu settings to their
default values (except Date and Time,
Language, and Unit: Length in the
Preferences menu).
No
Parent topic: Using the Control Panel Menus
Related tasks
Adjusting the Platen Gap
Checking the Nozzles Using the Product Control Panel
Cleaning the Print Head Using the Product Control Panel
145
Replacing Ink Cartridges
If the
icon appears above an ink cartridge on the LCD screen and an ink cartridge expended
message appears, the cartridge is expended. When an ink cartridge is expended, you need to replace it.
You may also need to replace a cartridge that is more than six months old, or if your printouts do not look
their best, even after cleaning and aligning the print head.
Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with
local requirements. If you would like to return your used ink cartridges to Epson for proper disposal,
please go to epson.com/recycle for more information.
Checking Ink and Maintenance Box Status with Windows
Checking Cartridge Status with OS X
Purchase Epson Ink Cartridges and Maintenance Boxes
Removing and Installing Ink Cartridges
Replacing Maintenance Boxes
Checking Ink and Maintenance Box Status with Windows
You can check your ink or maintenance box status at any time using a utility on your Windows computer.
1. To check your status, access the Windows Desktop, double-click the product icon in the Windows
taskbar, and click Details.
You see this window:
146
2. Replace or reinstall the maintenance box or ink cartridge as indicated on the screen.
Note: If any of the ink cartridges installed in the product is broken, incompatible with the product
model, or improperly installed, Epson Status Monitor will not display an accurate ink status.
Parent topic: Replacing Ink Cartridges
Related tasks
Removing and Installing Ink Cartridges
Checking Cartridge Status with OS X
You can check your cartridge status using a utility on your Mac.
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or
Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select
Open Printer Utility.
2. Select EPSON Status Monitor.
You see a window like this:
3. Do the following as necessary:
• To update the ink cartridge status, click Update.
• Replace or reinstall any ink cartridge indicated on the screen.
Note: If any of the cartridges installed in the product is broken, incompatible with the product model,
or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
147
Parent topic: Replacing Ink Cartridges
Related tasks
Removing and Installing Ink Cartridges
Purchase Epson Ink Cartridges and Maintenance Boxes
For information on how to purchase genuine Epson ink, accessories and paper visit epson.com (U.S.
sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized
reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink
supplies are not compatible and, even if described as compatible, may not function properly.
The cartridges included with the printer are designed for printer setup and not for resale. After some ink
is used for charging, the rest is available for printing. Yields vary considerably based on images printed,
print settings, paper type, frequency of use, and temperature. For print quality, a variable amount of ink
remains in the cartridge after the "replace cartridge" indicator comes on.
Ink Cartridge and Maintenance Box Part Numbers
Parent topic: Replacing Ink Cartridges
Ink Cartridge and Maintenance Box Part Numbers
Use these part numbers when you order or purchase a new maintenance box or ink cartridges.
Note: For best printing results, use up a cartridge within 6 months of opening the package.
Maintenance box part number: T6193000
Ink bay
Slot
Ink color
700 ml part number
Left
1
Vivid Light Magenta (VLM)
T800600
2
Cyan (C)
T800200
3
Gray (GY)
T800900
4
Light Gray (LGY)
T800000
5
Light Cyan (LC)
T800500
148
Ink bay
Slot
Ink color
700 ml part number
Right
6
Photo Black (PK)
T800100
7
Matte Black (MK)
T800800
8
Dark Gray (DGY)
T800700
9
Yellow (Y)
T800400
10
Vivid Magenta (VM)
T800300
Parent topic: Purchase Epson Ink Cartridges and Maintenance Boxes
Removing and Installing Ink Cartridges
Make sure you have your replacement cartridges handy before you begin. You must install new
cartridges immediately after removing the old ones.
Note: Replace all expended ink cartridges. You cannot print if any of the ink cartridges are expended or
any ink slots are empty.
1. Turn on your product.
149
2. Open the ink cartridge cover.
3. Insert your finger into the notch in the top of the cartridge and pull it straight out of the printer.
150
Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,
flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.
Keep ink cartridges out of the reach of children.
4. Remove the new cartridge from the package. Then gently shake the cartridge for about ten seconds.
Caution: Do not touch the green chip on the cartridge.
151
5. Insert the new cartridge with the arrow facing up and push it in until it clicks into place.
Caution: Do not remove and re-insert cartridges more often than necessary. Doing so can break the
needle valve seal and allow air to enter the ink tubes, damaging the nozzles.
Note: Shake ink cartridges every 3 months after installation.
6. Close the ink cartridge cover.
Your product begins charging the ink delivery system. Do not turn off the product during ink charging.
Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and
store it in the same environment as the printer. The valve in the ink supply port is designed to contain
any excess ink, but do not touch the ink supply port or surrounding area. Always store ink cartridges with
the label facing up; do not store cartridges upside-down.
Note: If a cleaning cycle starts when the printer is in a "Ink Low" status and the level of ink is less than
that required for a cleaning,you see a prompt telling you that there is not enough ink to clean the print
head. Install a full cartridge to complete the cleaning cycle. At the end you can reinstall the original
cartridge.
Parent topic: Replacing Ink Cartridges
152
Related concepts
Purchase Epson Ink Cartridges and Maintenance Boxes
Replacing Maintenance Boxes
The maintenance boxes absorb ink used in maintenance operations such as head cleaning. Replace the
maintenance boxes when you see a message on the LCD screen.
Note: Do not reuse maintenance boxes you have removed from the printer and exposed to air for a long
period of time. The box will not absorb any more ink.
1. Check the LCD screen to determine which maintenance box needs to be replaced.
2. Turn off your product.
3. Remove the new maintenance box from the package.
Caution: Do not touch the chip on the side of the maintenance box or you may damage the product.
4. Open the maintenance box cover.
153
5. Use the handle on the bottom of the maintenance box to carefully lift it straight up, then pull it out of
the product without tilting the box.
6. Place the used maintenance box in the bag supplied with the new box and seal the bag.
7. Insert the new maintenance box in the slot.
Parent topic: Replacing Ink Cartridges
154
Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head.
If running these utilities does not solve the problem, you may need to replace the ink cartridges.
Print Head Maintenance
Print Head Alignment
Print Head Maintenance
If your printouts become too light, or you see dark or light bands across them, you may need to clean the
print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.
You can check for clogged nozzles before you clean them so you don’t clean them unnecessarily.
Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it
when a cartridge is low. You must replace the cartridge first.
Print Head Nozzle Check
Print Head Cleaning
Parent topic: Adjusting Print Quality
Related tasks
Removing and Installing Ink Cartridges
Print Head Nozzle Check
You can print a nozzle check pattern to check for clogged nozzles.
Checking the Nozzles Using the Product Control Panel
Checking the Nozzles Using a Computer Utility
Parent topic: Print Head Maintenance
Checking the Nozzles Using the Product Control Panel
You can check the print head nozzles using the control panel on your product.
1. Make sure roll or cut sheet paper is loaded in the printer.
2. Make sure the correct paper type is selected.
3. Press the
maintenance button.
155
4. Select Nozzle Check and press the OK button.
5. Do one of the following:
• To print a nozzle check pattern and manually check it for issues, select Print Check Pattern and
press the OK button.
• To automatically check for clogged nozzles without printing, select Printless Nozzle Check and
press the OK button. Follow the instructions on the LCD screen.
6. Press the OK button.
The nozzle pattern prints.
7. Check the printed pattern to see if there are gaps in the lines.
Note: Use at least a 10× eye loupe to examine the pattern for any missing or deflected dots or
segments.
Print head is clean
Print head needs cleaning
8. Do one of the following:
• If there are no gaps, select Exit and press the OK button.
• If there are gaps or the pattern is faint, select Head Cleaning and press the OK button.
9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the
process as necessary.
Parent topic: Print Head Nozzle Check
Related references
Maintenance Menu Settings
156
Related tasks
Cleaning the Print Head Using the Product Control Panel
Checking the Nozzles Using a Computer Utility
You can check the print head nozzles using a utility on your Windows or Mac computer.
1. Load roll or cut sheet paper in the printer.
2. Make sure the correct paper type is selected on the product control panel.
3. Do one of the following:
• Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar.
• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &
Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select
Utility and select Open Printer Utility.
4. Select Nozzle Check.
You see a window like this:
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5. Click Print.
The nozzle pattern prints.
6. Check the printed pattern to see if there are gaps in the lines.
Note: Use at least a 10× eye loupe to examine the pattern for any missing or deflected dots or
segments.
Print head is clean
Print head needs cleaning
7. If there are no gaps, click Finish.
If there are gaps or the pattern is faint, clean the print head.
Parent topic: Print Head Nozzle Check
Related tasks
Cleaning the Print Head Using a Computer Utility
Print Head Cleaning
If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the
print head. Use the nozzle check pattern to determine which colors need cleaning. You can save ink by
cleaning only selected colors (control panel only).
Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it
when a cartridge is low. You must replace the cartridge first.
Cleaning the Print Head Using the Product Control Panel
Cleaning the Print Head Using a Computer Utility
158
Parent topic: Print Head Maintenance
Cleaning the Print Head Using the Product Control Panel
You can clean the print head using the control panel on your product.
1. Make sure roll or cut sheet paper is loaded in the printer.
2. Make sure the correct paper type is selected.
3. Press the
maintenance button.
4. Select Head Cleaning and press the right arrow button.
5. Do one of the following:
• To manually select the nozzles to clean, select Select Nozzle & Level and press the OK button.
• To automatically check and clean any clogged nozzles, select Check and Clean Nozzle and
press the OK button. Follow the instructions on the LCD screen.
6. Select one of the following:
• To clean all nozzles, select All Nozzles and press the OK button.
• To select the specific nozzles for cleaning, select them and press the OK button.
7. Select Start Cleaning and press the OK button.
8. Select one of the following as the cleaning strength level:
• For a first cleaning, select Normal.
• If nozzles are still clogged after three normal level cleanings, select Heavy.
9. Press the OK button to start the cleaning cycle.
When the cleaning cycle is finished, the
appears.
power light stops flashing and a confirmation screen
Caution: Never turn off the product during a cleaning cycle or you may damage it.
10. Select Nozzle Check and press the OK button.
11. Press the OK button.
The nozzle pattern prints.
12. Check the printed pattern to see if there are gaps in the lines.
Note: Use at least a 10× eye loupe to examine the pattern for any missing or deflected dots or
segments.
159
Print head is clean
Print head needs cleaning
13. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the
process as necessary.
If you don’t see any improvement after running three Normal level cleanings, select Heavy as the
cleaning strength.
Parent topic: Print Head Cleaning
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows computer or Mac.
1. Make sure roll or cut sheet paper is loaded in the printer.
2. Make sure the correct paper type is selected on the product control panel.
3. Do one of the following:
• Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar.
• In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or
Printers & Scanners, select your product, and select Options & Supplies. Select Utility and
select Open Printer Utility.
4. Select Head Cleaning.
160
You see a window like this:
5. Click Start to begin the cleaning cycle.
When the cleaning cycle is finished, the
appears.
power light stops flashing and a confirmation screen
Caution: Never turn off the product during a cleaning cycle or you may damage it.
6. Click Nozzle Check.
7. Click OK.
The nozzle pattern prints.
8. Check the printed pattern to see if there are gaps in the lines.
Note: Use at least a 10× eye loupe to examine the pattern for any missing or deflected dots or
segments.
161
Print head is clean
Print head needs cleaning
Parent topic: Print Head Cleaning
Related references
Maintenance Menu Settings
Related tasks
Removing and Installing Ink Cartridges
Removing and Installing Ink Cartridges
Print Head Alignment
If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or
light horizontal bands, you may need to align the print head.
Before you align the print head, note the following:
• Alignment varies depending on the loaded media. Align the print head using the media on which you
want to print and select the correct paper type as the setting.
• Run a nozzle check before you align the print head. If there are any gaps in the nozzle check pattern,
clean the print head.
• Manually align the print head on any transparent or colored paper or on these paper types: Plain
paper, Epson Enhanced Matte Posterboard.
Aligning the Print Head Automatically Using the Product Control Panel
Aligning the Print Head Automatically Using a Computer Utility
Aligning the Print Head Manually Using the Product Control Panel
Parent topic: Adjusting Print Quality
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Related concepts
Print Head Cleaning
Print Head Nozzle Check
Aligning the Print Head Automatically Using the Product Control Panel
You can automatically align the print head using the control panel on your product.
Note: Make sure the printer is not exposed to direct, bright light (such as direct sunlight) while
performing an automatic print head alignment.
1. Load roll paper or cut sheet paper in this size or larger: A3 (11.7 × 16.5 inches [297 × 420 mm]).
Note: For best results, use the paper included with the product: Epson Doubleweight Matte Paper.
2. Make sure the correct paper type is selected.
3. Press the
maintenance button.
4. Select Head Alignment and press the OK button.
5. Select Auto (Bi-D) and press the OK button.
6. Press the OK button.
The alignment process starts.
Note: Do not open the front cover or turn off the printer during alignment.
Parent topic: Print Head Alignment
Related references
Maintenance Menu Settings
Aligning the Print Head Automatically Using a Computer Utility
You can automatically align the print head using a utility on your Windows computer or Mac.
Note: Make sure the printer is not exposed to direct, bright light (such as direct sunlight) while
performing an automatic print head alignment.
1. Make sure roll or cut sheet paper is loaded in the printer.
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2. Make sure the correct paper type is selected on the product control panel.
3. Do one of the following:
• Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar.
• In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or
Printers & Scanners, select your product, and select Options & Supplies. Select Utility and
select Open Printer Utility.
4. Select Print Head Alignment.
You see a window like this:
5. Click Next, then click OK to begin automatic print head alignment.
If the print head is not aligned, manually align it.
Parent topic: Print Head Alignment
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Aligning the Print Head Manually Using the Product Control Panel
You can manually align the print head using the control panel on your product.
1. Load roll paper or cut sheet paper in this size or larger: A4 (8.3 × 11.7 inches [210 × 297 mm]).
2. Make sure the correct paper type is selected.
3. Press the
maintenance button.
4. Select Head Alignment and press the OK button.
5. Select Manual (Bi-D) and press the right arrow button.
6. Press the OK button.
The alignment sheet prints.
Note: When aligning on cut sheet paper, the alignment sheet is printed across multiple pages. Once
the first sheet prints, load another sheet of paper.
7. After each alignment sheet is printed, view the LCD screen for instructions on selecting the best
pattern in each set.
8. Check the printed patterns and choose the number representing the pattern in which the white lines
are the most evenly spaced. Then press the OK button.
Parent topic: Print Head Alignment
Related references
Maintenance Menu Settings
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Maintenance
See the instructions in these sections to maintain your printer for optimum results.
Cleaning Your Product
Cleaning the Paper Feed Slot
Cleaning Around the Print Head
Replacing the Cutter
Cleaning Your Product
To keep your product working at its best, you should clean it regularly (about once a month).
Note: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may
damage it. Do not use oil or other lubricants inside the product or let water get inside.
1. Turn off the product.
2. Unplug the power cable.
3. Disconnect any connected cables.
4. Remove any paper from the product.
5. Open the front cover and carefully clean the inside of the product with a soft, clean cloth.
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6. Gently wipe the light gray areas in the direction indicated by the arrows.
Note: If you see dust or paper particles on the dark gray areas (the rollers or ink absorption pads),
use a cleaning stick to gently clean them. Do not use too much force when cleaning or touch the
rollers or the ink absorption pads with your bare hands or your prints may be affected. Do not use
cotton swabs to clean these areas.
Caution: Be careful not to touch the gears or ink tubes inside the product.
7. If your product is still dirty, dampen the cloth with a small amount of water and a mild detergent and
repeat the previous step. Wipe away any moisture with a soft, dry cloth.
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8. Use a cotton swab to gently wipe away any dust or smudges on the sensor. To avoid spreading any
dust, only wipe in the direction indicated by the arrows.
Note: Do not touch the rollers or any metallic parts or your prints may be affected.
9. If the sensor is still dirty, dampen the swab with a small amount of water and a mild detergent and
repeat the previous step. Wipe away any moisture with a dry cotton swab.
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10. If paper particles have accumulated in the holes on the platen, use a toothpick or similar tool to push
them through.
11. Close the front cover.
12. Use a soft, clean cloth to remove any dust or dirt from the outside of the product.
13. Plug in the power cord and connect any interface cables.
14. Turn on the product.
15. Load roll paper in the printer.
16. Press the
cut/feed media button, then press the down arrow button several times to feed
blank paper through the paper path and clean the rollers.
Parent topic: Maintenance
Cleaning the Paper Feed Slot
To keep your product working at its best, you should clean the paper feed slot once a year using a
cleaning sheet.
For information on how to purchase genuine Epson ink, accessories and paper visit epson.com (U.S.
sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized
reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
1. Turn off the printer.
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2. Remove the protective film from the cleaning sheet.
Note: Do not touch the adhesive on the sheet (the dark gray area).
3. With the adhesive facing towards you, insert the cleaning sheet about 0.4 inch (1 cm) into the paper
feed slot, then pull it out. Repeat this two to three times.
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4. Move the cleaning sheet to the left and repeat step 3 to clean the remainder of the paper feed slot.
Note: You can only use a cleaning sheet once.
Parent topic: Maintenance
Cleaning Around the Print Head
If your prints are scuffed or smeared, you can clean around the print head to improve print quality.
Note: Check the following when cleaning around the print head:
• Remove any paper from the printer before cleaning.
• Always use new cleaning sticks.
• Do not touch the tip of the cleaning stick with your bare hand. The oils from your hand can affect print
quality.
• Make sure to touch a metal object to discharge any static electricity before you clean around the print
head.
• Do not move the print head by hand.
• Do not touch any parts inside the printer except for the print head, caps, and wipers that you are
cleaning.
• Do not wipe the caps with alcohol or other organic solvents.
1. Turn off the product.
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2. Press and hold both the
3. When the
maintenance button and the
power light turns on, release the
power button at the same time.
power button.
4. When the Head Maintenance message appears on the screen, release the
5. Press the OK button.
The print head moves into the maintenance position.
6. Open the left ink cartridge cover.
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maintenance button
7. Remove the thumb screws.
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8. Slide the upper cover to the left and remove it.
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9. Close the ink cartridge cover.
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10. Use a cleaning stick to clean the front and back edges on the bottom of the print head.
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Note: Do not touch the areas shown in the image below or you may damage your product.
11. Use a cleaning stick to clean the gaps on the bottom of the print head.
Note: Use a mirror if you cannot see the bottom of the print head.
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12. Open the ink cartridge cover and attach the upper cover.
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13. Secure the upper cover with the thumb screws and close the ink cartridge cover.
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14. Open the front cover and use a cleaning stick to clean the top edges of the print head cap.
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15. Use a cleaning stick to clean the outside of the front print head wipers.
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16. Use a cleaning stick to clean the outside of the rear print head wiper.
17. Use a cleaning stick to clean the top edges of the front and rear print head wipers.
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18. Close the front cover.
19. Press the OK button.
The print head returns to the printing position and the printer cleans the print head.
20. When the print head cleaning is complete, turn the printer off.
Note: If you see an error message on the LCD screen, select Cancel and clean the print head
manually. Then turn the printer off and back on.
Parent topic: Maintenance
Replacing the Cutter
If you notice that your paper does cut cleanly, you may need to replace the cutter.
1. Remove any paper from the printer.
2. Select the
Maintenance tab
3. Press the Menu button.
4. Select Cutter Maintenance and press the OK button.
5. Select Replace Cutter and press the OK button.
6. Press the OK button.
The cutter moves to the replacement position.
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7. Using a Phillips head screwdriver, loosen the screw holding the cutter in place.
8. Carefully remove the cutter from the product.
Warning: Keep the cutter out of the reach of children. The blade is sharp and can cause injury.
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9. Align the pin on the new cutter with the hole in the product and insert it into your product.
10. Tighten the cutter screw securely.
Note: Make sure you completely tighten the screw or the cutter may shift and cut unevenly.
11. Press the OK button.
The cutter moves back to the home position.
Parent topic: Maintenance
Related references
Maintenance Menu Settings
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Moving or Transporting the Product
See these sections to prepare and move the printer.
Moving the Product Short Distances
Moving the Product Long Distances
Moving the Product Short Distances
If you need to move the product a short distance, such as within the same building, you can roll the
product on its casters.
Note: When moving or storing the product in temperatures at or below 14 °F (–10 °C), enable the
Transportation/Storage option.
Caution: During transportation and storage, follow these guidelines to avoid damaging your product:
• Do not roll the product on angled or uneven surfaces.
• Leave the ink cartridges installed to prevent the print head from drying out.
1. Turn off the product.
2. Unplug the power cable.
3. Disconnect any connected cables.
4. Remove any paper from the product.
5. Close the roll paper cover.
6. Store the paper basket.
7. Unlock the front casters.
8. Carefully roll the product to its new location.
9. Lock the front casters.
Parent topic: Moving or Transporting the Product
Related references
Maintenance Menu Settings
Related tasks
Storing the Paper Basket
Removing Roll Paper
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Moving the Product Long Distances
If you need to move the product a long distance or ship it, you should remove the product from its stand.
Note: When moving or storing the product in temperatures at or below 14 °F (–10 °C), enable the
Transportation/Storage option.
Caution: During transportation and storage, leave the ink cartridges installed to prevent the print head
from drying out.
1. Turn off the product.
2. Unplug the power cable.
3. Disconnect any connected cables.
4. Remove any paper from the product.
5. Close the roll paper cover.
6. Remove the paper basket.
7. Remove the optional Auto Take-Up Reel, if it is installed.
8. Lock the front casters.
9. Remove the three bolts and washers securing the product to the stand and keep them in a safe
place.
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10. Lift the product using the hand grips as shown.
Warning: Four or more people are required to lift the product.
Caution: Keep the printer level while moving it.
11. If you are shipping the product, repack it in the original box using the packing materials that came
with the product.
When the product reaches its new location, re-assemble it using the instructions in the Setup guide.
Parent topic: Moving or Transporting the Product
Related references
Maintenance Menu Settings
Related tasks
Storing the Paper Basket
Removing Roll Paper
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Solving Problems
Check these sections for solutions to problems you may have using your product.
Product Status Messages
Solving Printer Problems
Solving Printing Problems
Solving Paper Problems
Solving Print Quality Problems
Where to Get Help
Product Status Messages
You can often diagnose problems with your product by checking the messages on the LCD screen.
LCD screen message
Condition/solution
Ink Cartridge Error
The ink cartridges have a problem.
Ink cartridge cannot be • Check that the cartridge is the same color as the color displayed on the
recognized. Insert again
control panel and ink cartridge cover label, and reinstall the cartridge, if
or replace ink cartridge.
necessary. If the message persists, insert a new ink cartridge.
Ink Cartridge Error
Ink cartridge cannot be
detected. Insert again or
replace ink cartridge.
Ink Cartridge Error
• Condensation may have occurred in the ink cartridge. Remove the
cartridge, leave it for four hours or more at room temperature, and reinstall
it.
Insert a genuine Epson ink cartridge that is approved for use in the printer.
Please install the correct
ink cartridge.
Ink Low
The ink is low. Make sure you have a replacement ink cartridge handy.
Cleaning Error
The print head nozzles are still clogged even after running automatic head
cleaning. Select one of the following on the LCD screen:
Clogged nozzles were
not fixed.
• To run another automatic head cleaning, select Clean Head Again.
• To continue printing with clogged nozzles, select Continue Printing.
• To cancel automatic cleaning and stop printing, select Cancel and follow
the instructions.
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LCD screen message
Condition/solution
Paper Load Error
The loaded paper is not detected by the printer. Check the following:
No paper detected.
• If you are using roll paper, remove and reload the roll paper. Cut the
leading edge of the roll paper straight horizontally. Cut off any jagged or
folded sections of paper.
• If you are using poster board or a cut sheet, remove and reload the paper.
Make sure the paper is loaded straight and is not skewed.
Paper Load Error
Paper is jammed inside the printer. Remove the jammed paper.
Some paper has not
been fed.
Paper Eject Error
Check the following:
Could not eject paper.
• Press the OK button. If paper is jammed inside the printer, remove it.
• If you are using roll paper, make sure you selected Roll Paper as the
Paper Source setting on the LCD screen.
Paper Cut Error
Remove uncut paper.
Paper Size Error
Press the OK button, pull down on the paper, and cut it using scissors or
another manual cutter.
The loaded paper is not a supported width. Remove the paper and press the
OK button.
Loaded paper size is not
supported size.
If the message still appears when you have loaded paper in a supported
width, set the Paper Size Check setting to Off on the LCD screen.
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LCD screen message
Condition/solution
Paper Sensor Error
The loaded paper is not detected correctly by the printer.
Loaded paper or print
out has a problem.
Press the
pause/cancel button.
If this error appears while performing an automatic head alignment, check
the following:
• Make sure that you have not loaded transparent or colored media, tracing
paper, plain paper, Epson Enhanced Matte Posterboard, or paper that is
more than 0.04 inches (1 mm) thick.
• Make sure the printer is not exposed to direct, bright light (such as direct
sunlight) while performing an automatic print head alignment.
• Check that the Platen Gap setting on the LCD screen is set to the default
setting.
• Run a nozzle check and make sure the print head nozzles are not clogged.
If this error appears at any other time, make sure that the printer supports the
loaded media.
F/W Install Error
The firmware update did not install.
Firmware update failed.
Turn off the printer, wait for a few minutes, and turn on the printer. Then run
the firmware update file again.
Restart the printer.
If the message still appears, contact Epson for support.
Command Error
The printer driver sent an invalid or incorrect command to the printer.
Check driver settings.
Press the
pause/cancel button and select Job Cancel. Make sure that
the driver you are using supports your product.
Reel Unit Error
Turn off the printer, wait a few minutes, and turn on the printer.
Check Auto Take-up
Reel Unit and restart
printer.
If the message still appears, contact Epson for support.
Reel Unit Error
Reconnect the cable that runs from the optional Auto Take-up Reel to the
printer.
Check Auto Take-up
Reel Unit cable and
restart printer.
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LCD screen message
Condition/solution
Reel Unit Disconnected
The optional Auto Take-up Reel is not connected. Reconnect the unit and
select No on the LCD screen to turn off the printer. Wait a moment, then turn
the printer on.
Auto Take-up Reel Unit
is disconnected. Do you
continue?
To continue printing without the Auto Take-up Reel, select Yes on the control
panel.
Take-Up Error
The optional Auto Take-up Reel cannot take up media.
Is anything obstructing
the take-up reel sensor
system?
Check the optional Auto Take-up Reel sensor and clear any obstructions,
then press the OK button on the control panel.
HDD Error
The inserted hard drive is not formatted or is formatted for another printer.
HDD used for another
printer needs to be
formatted. Continue?
You must format an internal print server that has been used with another
printer before using it with your product. Select Yes on the LCD screen to
format the drive or you will not be able to print with the internal print server.
Storage Error
The internal print server cannot store the current print job.
If there is any loose paper on the Auto Take-up Reel roll core, set the Auto
switch to Off and hold the Manual switch in the take-up direction to remove
slack in the roll paper. Confirm that the paper is attached to the roll core
correctly, then return the Auto switch to the original position and press the
OK button.
Check if hard disk unit is Press the
pause/cancel button and select Job Cancel, then remove and
correctly installed.
reinstall the internal print server.
If the message still appears, contact Epson for support.
To continue printing regardless of the internal printer server's status, select
Print only from the Hard Disk Unit menu in the printer driver.
Data Size Error
Data size of print job is
too large. Check on print
job.
The internal print server can store individual print jobs that are up to 100GB
in size. To print larger jobs, select Print Only from the Hard Disk Unit menu
in the printer driver.
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LCD screen message
Condition/solution
HDD Store Error
There is insufficient space on the internal print server.
Hard disk does not have Delete some print jobs from the internal print server using the Remote
enough space.
Manager or LFP HDD Utility (Windows only).
See documentation for
how to delete stored
print jobs.
HDD Boot Error
Press the OK button.
Hard disk error. Hard
disk cannot be used.
If the message still appears, contact Epson for support.
Held Jobs Limit
The internal print server has reached the limit of 200 held jobs. Press the OK
button onn the control panel and select Resume All Jobs.
Held job queue full.
Checking hard disk
To continue printing regardless of the internal printer server's status, select
Print only from the Hard Disk Unit menu in the printer driver.
Data on the internal print server is currently being checked. If the results of
the check show that data restoration is necessary, the internal print server
will start the restoration process. This may take up to 20 minutes.
If the internal print server cannot restore the data, the Format Hard Disk
option appears on the LCD screen. Format the internal print server to
continue using it. If you do not format the disk, you will not be able to print
with the internal print server.
Firmware Error
Firmware mismatch
between Adobe
PostScript 3 Expansion
Unit and printer. Refer to
manual for details.
Feed Stabilizer Error
Download and install the latest firmware for the printer and the optional
expansion unit.
The paper feed stabilizer is not functioning.
Paper Feed Stabilizer is To continue printing temporarily without the paper feed stabilizer, select Yes.
not available.
Contact Epson for support.
Continue printing?
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LCD screen message
Condition/solution
Paper Feed Sensor
Error
The paper feed sensor is dirty. Clean the sensor.
Refer to the manual to
find out how to solve the
problem.
Perform Powerful
Cleaning on all nozzles.
You have not cleaned the print head nozzles in six months and Timer
Cleaning is set to Off.
Run a Powerful Cleaning cycle in the Administrator menu.
Maintenance Request
Replace Part
Soon/Replace Part Now
A part used in the printer is nearing the end of its service life. Contact Epson
for support and provide them with the displayed maintenance request code.
The error persists until you replace the requested part.
(maintenance request
code)
Call For Service
A call for service occurs when:
(service code)
• The power cable is not connected securely
Power off and then on. If • An error occurs that cannot be cleared
this doesn't work, note
When a call for service has occurred, the printer automatically stops printing.
the code and call for
Turn off the printer, disconnect the power cable from both the outlet and the
service.
printer, and reconnect them. Turn the printer on and off several times. If the
same call for service is displayed on the LCD screen, contact Epson for
support and provide them with the displayed service code.
Parent topic: Solving Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related references
Print Quality Options - Windows
Color Management Options - Windows
Output Resolution Settings - Mac
Advanced Color Settings - Mac
Paper Menu Settings
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Setup Menu Settings
Where to Get Help
Related tasks
Selecting Print Layout Options - Windows
Related topics
Replacing Ink Cartridges
Media Handling
Using the Optional Auto Take-up Reel
Solving Printer Problems
Check these sections if you have problems operating your product.
Printer Does Not Turn On
LCD Screen Shuts Off
Parent topic: Solving Problems
Printer Does Not Turn On
If the printer does not turn on, try these solutions:
• Make sure the power cable is securely connected.
• Make sure the power outlet works by connecting the power cable for another electronic device.
Parent topic: Solving Printer Problems
LCD Screen Shuts Off
If the LCD screen shuts off intermittently, the printer may be in Sleep Mode. Try these solutions:
• Press any of the buttons on the control panel to exit sleep mode.
• You can adjust the delay time before the product enters sleep mode in the Preferences menu.
Parent topic: Solving Printer Problems
Related references
Setup Menu Settings
Solving Printing Problems
Check these sections if you have problems printing with your product.
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Nothing Prints
Cannot Print Over a Network
Print Head Moves But Nothing Prints
Red Light Shines Inside the Printer
Parent topic: Solving Problems
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your printer is turned on.
• Make sure any interface cables are connected securely at both ends. If you have a spare cable, try
connecting with the spare cable.
• Check the model and specifications of the interface cable to see if the cable is appropriate for your
computer and printer.
• If you connected your printer to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your printer directly to your computer instead of the hub.
• Make sure the USB hub is recognized correctly on the computer. Disconnect all USB hubs from the
computer and connect the printer directly to the computer's USB port.
• Make sure you have not selected Save only from the Hard Disk Unit menu in the printer driver.
• Make sure the USB cable length does not exceed 10 feet (3 m).
Parent topic: Solving Printing Problems
Related references
Interface Specifications
Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your printer is turned on.
• If you are using TCP/IP, make sure the printer's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually.
• Check your wired LAN router or access point to see if the LED for the port to which your printer is
connected is on or flashing. If the link LED is off, try the following:
• Make sure the Ethernet cable is securely connected to your printer and to your router, access point,
switch, or hub.
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• Try connecting your printer to a different port or a different router, access point, switch, or hub.
• Try connecting with a different Ethernet cable.
• Try printing to your printer from another computer on the network.
Parent topic: Solving Printing Problems
Related references
Interface Specifications
Setup Menu Settings
Print Head Moves But Nothing Prints
If the print head is moving and nothing prints, try these solutions:
• Print a nozzle check pattern. If the pattern does not print correctly, clean the print head again. (If the
printer has not been used for a long time the nozzles may be clogged.)
Parent topic: Solving Printing Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Red Light Shines Inside the Printer
The red light always shines inside the printer. This is normal.
Parent topic: Solving Printing Problems
Solving Paper Problems
Check these sections if you have problems using paper with your product.
Paper Feeding Problems
Roll Paper Jam Problems
Cut Sheet Paper Jam Problems
Paper Does Not Collect in the Basket or is Creased
Parent topic: Solving Problems
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Paper Feeding Problems
If you have problems feeding paper, try these solutions:
• Make sure paper is loaded in the correct orientation. Load cut sheets vertically (short edge first).
• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not damp, curled, creased, old, too thin, or too thick.
• Follow any special loading instructions that came with the paper.
• If roll paper does not feed, cut the end straight across and uncurl it by rolling it backward, if necessary.
Then reload the paper.
• If you cannot insert paper easily into the paper feed slot, make sure the paper is perfectly flat and not
curled.
• Do not load more than one piece of cut sheet paper.
• Make sure your paper meets the specifications for your product.
• If poster board does not feed, make sure you are loading it straight into the product, not at an angle.
• If paper does not eject correctly, decrease the Paper Suction setting for the loaded paper type.
• Make sure that paper is not jammed inside the product.
• If you are using pre-printed paper, such as a certificate, disable the Paper Size Check setting.
Parent topic: Solving Paper Problems
Related references
Paper Menu Settings
Paper Specifications
Related topics
Roll Paper Handling
Cut Sheet Handling
Roll Paper Jam Problems
If roll paper has jammed in the printer, follow the steps here to clear the jam.
1. Turn the printer off and back on again.
2. Open the front cover.
Caution: Do not touch the ribbon cable inside the printer.
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3. Carefully move the print head away from the paper jam.
Caution: Do not touch the print head unless you are removing a paper jam. Touching the print head
may cause a static shock that damages the printer.
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4. Cut the paper above the paper feed slot.
5. Remove the jammed paper in the direction shown.
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6. Close the front cover.
7. Unlock the roll paper lock lever and rewind the roll paper.
8. Cut the edge of the roll paper straight horizontally and reload the roll paper.
Note: Make sure to cut off any jagged or folded sections of paper.
Parent topic: Solving Paper Problems
Related tasks
Loading Roll Paper
Cutting Roll Paper Manually
Cut Sheet Paper Jam Problems
If cut sheet paper has jammed in the printer, follow the steps here to clear the jam.
1. Turn the printer off and back on again.
2. Open the front cover.
Caution: Do not touch the ribbon cable inside the printer.
3. Carefully move the print head to the opposite side of the printer from the paper jam.
Caution: Do not touch the print head unless you are removing a paper jam. Touching the print head
may cause a static shock that damages the printer.
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4. Remove the jammed paper in the direction shown.
5. Close the front cover.
6. Load a new sheet of paper, making sure it is not skewed.
Parent topic: Solving Paper Problems
Related tasks
Loading Cut Sheets
Loading Poster Board
Paper Does Not Collect in the Basket or is Creased
If paper does not collect correctly in the paper basket, try these solutions:
• If paper does not collect in the basket, gently press on the paper basket as paper is ejected from the
printer. This prevents the paper from catching on the basket.
• If the paper folds after cutting, set the Auto Cut setting to Off. Cut the paper manually while
supporting the print.
• If the paper creases and does not collect in the basket, close the basket and resume printing. Before
the paper reaches floor, hold the paper with both hands and continue to support it until printing is
complete. Do not load more than one piece of cut sheet paper at a time.
Parent topic: Solving Paper Problems
Related topics
Using the Paper Basket
Solving Print Quality Problems
Check these sections if you have problems with print quality.
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Nozzle Check Pattern Prints Incorrectly
Overall Print Quality is Poor
Lines Are Misaligned
Prints are Scuffed or Smeared
Margins Appear in Borderless Prints
Too Much Ink is Consumed
Parent topic: Solving Problems
Nozzle Check Pattern Prints Incorrectly
If the nozzle check pattern does not print correctly, try these solutions:
• Clean the print head and print the check pattern again. If cleaning the print head several times does
not solve the problem, use a stronger print head cleaning level.
• If the printer has not been used for a long time, nozzles may be dried and clogged. Turn the printer on
at least once every two weeks to prevent the nozzles from clogging.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related references
Setup Menu Settings
Overall Print Quality is Poor
If you notice that your print quality is uneven, too light, too dark, or there are lines in the print (banding),
try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head.
• Make sure you are using genuine Epson ink cartridges. If you use non-Epson ink cartridges, the print
result may be faint or the color of the printed image may be inaccurate because the remaining ink level
is not correctly detected.
• Make sure your ink cartridges have not expired. For best results, use ink cartridges before the
expiration date printed on the package (within six months of installation in the printer). Replace expired
cartridges with new ones.
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• Shake the cartridges before installing them in the printer. To maintain optimum print quality, remove
and shake the installed cartridges every three months.
• Make sure you selected the correct Media Type setting in the printer driver that matches the paper
loaded in the printer.
• Compare the print result with the image on your computer screen. Since monitors and printers
produce colors differently, printed colors and screen colors do not always look the same.
• Make sure that the front cover is closed during printing.
• Check the ink levels on the LCD screen. Replace any cartridges that are low on ink.
• Enable color management in the software application or in the printer driver.
• If you are using non-Epson media, make sure you created a custom paper configuration for the media.
• Check the quality setting that you selected in the printer driver. Using a faster printing method may
decrease the overall print quality.
• If you are printing on roll paper, cut approximately 3 inches (76 mm) off the end of the roll. Because
the leading edge is in contact with the air, the paper quality may decline over time.
• Enable the Optimize media edge print quality setting in the printer driver.
• Check the paper feed sensor. If the sensor is dirty, clean it.
• Make sure the Paper Feed Stabilizer setting on the LCD screen is set to On.
• Check the cloth in the paper slot. If you see dust or paper particles, clean it with a cleaning sheet.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment
Purchase Epson Ink Cartridges and Maintenance Boxes
Related references
Print Quality Options - Windows
Color Management Options - Windows
Output Resolution Settings - Mac
Advanced Color Settings - Mac
Related tasks
Cleaning the Paper Feed Slot
204
Removing and Installing Ink Cartridges
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Creating Paper Configurations
Cleaning Your Product
Lines Are Misaligned
If you see vertical lines in the print output when you use bi-directional printing. If this occurs, align the
print head.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Alignment
Print Head Alignment
Prints are Scuffed or Smeared
If your prints are scuffed or smeared, try these solutions:
• Make sure your paper meets the specifications for your product.
• Do not use paper with folds or creases and always use new paper.
• If you are using cut sheet paper, check that changes in humidity and temperature have not made the
paper wavy. Flatten the paper before loading it or use new paper.
• If the surface of the paper is scuffed, select a wider Platen Gap setting. If the paper is still scuffed, set
Use Paper Eject Roller setting to On.
Note: Do not enable the Use Paper Eject Roller setting when printing on glossy media.
• If an edge of the print is scuffed, try widening the corresponding margin.
• If ink is smeared on your prints, clean the rollers. Load blank paper and press the
media button to feed it through the printer.
cut/feed
• If you are using non-Epson media, make sure you created a custom paper configuration for the media.
• Make sure the Paper Size Check setting is set to On, or the printer may print outside the edges of the
loaded paper and smear ink on the back of the print.
• If the Auto Cut setting is set to Off, try setting the Margin Per Page setting to 65mm.
205
• Depending on the print density and type of paper you are using, the ink may take a while to dry. Do not
stack prints until the ink is completely dry.
• Clean around the print head.
Parent topic: Solving Print Quality Problems
Related references
Paper Menu Settings
Setup Menu Settings
Related tasks
Creating Paper Configurations
Cleaning Around the Print Head
Margins Appear in Borderless Prints
If borderless prints still have margins, try these solutions:
• Check the print settings selected in your print application you are using, as well as the printer driver.
• Make sure that the paper settings on the LCD screen match the paper you loaded.
• Paper that is stored incorrectly may expand or contract. Make sure you have stored the paper
according to the manufacturer's specifications.
• Check that the paper you are using supports borderless printing.
• If you are using roll paper, change the Adjust Cut Position setting. This may reduce the margins at
the top and bottom of the print.
Parent topic: Solving Print Quality Problems
Related references
Maintenance Menu Settings
Paper Menu Settings
Borderless Paper Type Compatibility
Related tasks
Selecting Roll Paper Settings - Mac
Too Much Ink is Consumed
If your printer is consuming too much ink during printing, try these solutions:
• Make sure you selected the Media Type setting in the printer driver that matches the paper you
loaded in the printer. The amount of ink used during printing is controlled by the Media Type setting.
206
• Lower the density of ink in the Paper Configuration menu in the printer driver.
Parent topic: Solving Print Quality Problems
Related references
Paper Configuration Options - Windows
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Selecting Paper Configuration Settings - Mac
Where to Get Help
Epson provides technical support and information on the installation, configuration, and operation of
professional printing products through the Epson Preferred Limited Warranty Plan. Dial (888) 377-6611,
6 AM to 6 PM, Pacific Time, Monday through Friday. Days and hours of support are subject to change
without notice.
Note: If you experience difficulty with the toll-free number, call (562) 276-1305 (U.S.) or (905) 709-3481
(Canada).
Before you call, make sure you have your printer serial number and proof of purchase.
Visit Epson's U.S. support website or Canadian website and select your product for solutions to common
problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting
advice, or e-mail Epson with your questions.
Note: For help using any other software on your system, see the documentation for that software for
technical support information.
Purchase Supplies and Accessories
You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To
find the nearest reseller, visit proimaging.epson.com (U.S.) or epson.ca (Canada), or call 800-GOEPSON (800-463-7766).
Parent topic: Solving Problems
207
Technical Specifications
These sections list the technical specifications for your product.
Note: Epson offers a recycling program for end of life Epson products. Please go to this site for
information on how to return your Epson products for proper disposal.
Windows System Requirements
Mac System Requirements
Paper Specifications
Printable Area Specifications
Ink Cartridge Specifications
Dimension Specifications
Electrical Specifications
Environmental Specifications
Interface Specifications
Safety and Approvals Specifications
Windows System Requirements
To use your product and its software, your computer should meet these requirements.
Microsoft Windows OS Windows 10, Windows 8.x, Windows 7
version
(32- and 64-bit
compatible)
CPU
Core 2 Duo 3.05 GHz or better
Memory
2GB or more; 4GB recommended
Hard disk space
available
100GB or more
Interface
High-Speed USB port compatible with USB 2.0 Specification
Ethernet 100BASE-TX/1000BASE-T
Display resolution
XGA (1024 × 768) or higher
208
Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the
latest in compatibility and drivers for your product.
Parent topic: Technical Specifications
Mac System Requirements
To use your product and its software, your Mac should meet these requirements.
OS X version
OS X 10.11.x, 10.10.x, 10.9.x, 10.8.x, 10.7.x
CPU
Core 2 Duo 3.05 GHz or better
Memory
2GB or more; 4GB recommended
Hard disk space
available
32GB or more
Interface
High-Speed USB port compatible with USB 2.0 Specification
Ethernet 100BASE-TX/1000BASE-T
Display resolution
WXGA (1280 × 800) or higher
Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the
latest in compatibility and drivers for your product.
Parent topic: Technical Specifications
Paper Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at
any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a
sample of paper stock before purchasing large quantities or printing large jobs.
209
Cut sheet paper
Size
A0 (33.1 × 44 inches [841 × 1189 mm])
A1 (23.4 × 33.1 inches [594 × 841 mm])
A2 (16.5 × 23.4 inches [420 × 594 mm])
A3 (11.7 × 16.5 inches [297 × 420 mm])
A4 (8.3 × 11.7 inches [210 × 297 mm])
13 × 19 inches (330 × 483 mm)
Super A0 (36 × 50.9 inches [914 × 1292 mm])
Letter (8.5 × 11 inches [216 × 279 mm])
Legal (8.5 × 14 inches [216 × 356 mm])
8 × 10 inches (203 × 254 mm)
9 × 12 inches (229 × 305 mm)
10 × 12 inches (254 × 305 mm)
11 × 14 inches (279 × 356 mm)
11 × 17 inches (279 × 432 mm)
12 × 12 inches (305 × 305 mm)
12 × 18 inches (305 × 457 mm)
16 × 20 inches (279 × 432 mm)
17 × 22 inches (432 × 559 mm)
18 × 24 inches (457 × 610 mm)
22 × 34 inches (559 × 864 mm)
24 × 36 inches (610 × 910 mm)
34 × 44 inches (864 × 1120 mm)
36 × 48 inches (910 × 1219 mm)
Non-standard sizes between 8.3 inches (210 mm) and 44 inches
(1118 mm) wide, and between 11 inches (279 mm) and 62.2 inches
(1580 mm) long
210
Thickness
0.003 to 0.06 inches (0.08 to 1.5 mm)
Poster board: 0.03 to 0.06 inches (0.8 to 1.5 mm)
Roll paper
Core size
2 inches (51 mm) and 3 inches (76 mm)
Outer diameter
Up to 6.7 inches (170 mm)
Width
SureColor P10000:
10 inches (254 mm) to 44 inches (1118 mm)
SureColor P20000:
10 inches (254 mm) to 64 inches (1626 mm)
Thickness
0.003 to 0.02 inches (0.08 to 0.5 mm)
Weight
SureColor P10000:
Up to 37 lb (17 kg)
SureColor P20000:
Up to 53 lb (24 kg)
Parent topic: Technical Specifications
Printable Area Specifications
Note: When printing borderless, quality may decline in the expanded printable area.
211
Cut sheet paper
Note: When printing borderless, the left and right margins are 0.
1
Left/right/bottom margin: 0.12 inch (3 mm) minimum
2
Top margin: 0.55 inch (14 mm) minimum
3
Printable width: 8.3 inches (210 mm) to 44 inches (1118 mm)
4
Printable length: 11 inches (279 mm) to 62.2 inches (1580 mm)
Poster board printable length: 11 inches (279 mm) to 40.5 inches (1030 mm)
212
Roll paper
Note: Margins may change depending on the Roll Paper Margin setting that you select. The numbers
below are the default settings. When printing with the left and right borderless setting, the left and right
margins are 0. When printing with the borderless on all sides setting, all margins are 0.
1
Bottom margin: 0.59 inch (15 mm) minimum*
2
Left margin: 0.12 inch (3 mm) minimum
3
Top margin: 0.59 inch (15 mm) minimum*
4
Right margin: 0.12 inch (3 mm) minimum
5
Printable length: 0.9 feet (0.28 m) to 49.2 feet (15 m)
6
SureColor P10000:
Printable width: 10 inches (254 mm) to 44 inches (1118 mm)
SureColor P20000:
Printable width: 10 inches (254 mm) to 64 inches (1626 mm)
* For these paper types the default top and bottom margins are 0.8 inch (20 mm): Epson Premium
Glossy Photo Paper (250), Epson Premium Semigloss Photo Paper (250), Epson Premium Luster Photo
213
Paper (260), and Epson Premium Semimatte Photo Paper (250). For these paper types the default top
and bottom margins are 1.8 inches (45 mm): Epson UltraSmooth Fine Art Paper .
Parent topic: Technical Specifications
Ink Cartridge Specifications
Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink
supplies are not compatible and, even if described as compatible, may not function properly.
The cartridges included with the printer are designed for printer setup and not for resale. After some ink
is used for charging, the rest is available for printing. Yields vary considerably based on images printed,
print settings, paper type, frequency of use, and temperature. For print quality, a variable amount of ink
remains in the cartridge after the "replace cartridge" indicator comes on.
Pigment ink
Black: Dark Gray, Light Gray, Gray, Photo Black, Matte Black
Color: Cyan, Light Cyan, Vivid Magenta, Vivid Light Magenta, Yellow
Cartridge life
Unopened package: do not use if the date on the package has
expired
Print quality guarantee
After installation: 1 year
Note: Shake ink cartridges every 3 months after installation.
Temperature
In transit (unopened): –4 to 140 °F (–20 to 60 °C)
Storage: –4 to 104 °F (–20 to 40 °C)
72 hours at 140 °F (60 °C)
4 days at –4 °F (–20 °C)
1 month at 104 °F (40 °C)
Ink freezes at 5 °F (–15 °C)
Ink thaws and is usable after 4 hours at 77 °F (25 °C)
Note: For best printing results, use up a cartridge within 6 months of opening the package.
Parent topic: Technical Specifications
Related references
Ink Cartridge and Maintenance Box Part Numbers
214
Dimension Specifications
Height
46 inches (1168 mm)
(with roll paper cover open)
Width
SureColor P10000:
74 inches (1879 mm)
SureColor P20000:
95.1 inches (2415 mm)
Depth
Paper basket closed: 29.9 inches (760 mm)
Paper basket opened: 38.4 inches (976 mm)
Weight
SureColor P10000:
(without ink cartridges or optional 277.8 lb (126 kg)
equipment)
SureColor P20000:
377 lb (171 kg)
Parent topic: Technical Specifications
Electrical Specifications
Power supply rating
100 to 240 V
Input voltage range
90 to 264 V
Rated frequency range
50/60 Hz
Input frequency range
49.5/60.5 Hz
Rated current
5A
Power consumption
Printing: 95 W (ISO/IEC24712)
Ready mode: 46 W
Sleep mode: 2.8 W
Power off mode: 0.5 W
Parent topic: Technical Specifications
215
Environmental Specifications
Temperature
Operating: 50 to 95 °F (10 to 35 °C) , recommended 65 to 75 °F (18
to 24 °C)
Storage (before unpacking): –4 to 140 °F (–20 to 60 °C)
Within 120 hours at 140 °F (60 °C)
1 month at 104 °F (40 °C)
Storage (after unpacking): –4 to 104 °F (–20 to 40 °C)
1 month at 104 °F (40 °C)
Humidity
Operating: 20 to 80% RH, recommended 45 to 60% RH
(non-condensing)
Storage: 5 to 85% RH
Parent topic: Technical Specifications
Interface Specifications
USB Interface
Hi-Speed USB-Compatible with the Universal Serial Bus
Specifications Revision 2.0
Network Interface
100BASE-TX /1000BASE-T
Parent topic: Technical Specifications
Safety and Approvals Specifications
United States
Safety: UL60950-1
EMC: FCC part 15 Subpart B class A
Canada
Safety: CAN/CSA C22.2 No. 60950-1
EMC: CAN/CSA-CEI/IEC CISPR 22 Class A
Parent topic: Technical Specifications
216
Notices
Check these sections for important notices about your product.
Note: Epson offers a recycling program for end of life Epson products. Please go to this site for
information on how to return your Epson products for proper disposal.
Important Safety Instructions
FCC Compliance Statement
Open Source Software License
Trademarks
Copyright Notice
Important Safety Instructions
Before using your Epson product, read and follow these safety instructions.
General Product Safety Instructions
Ink Cartridge Safety Instructions
Parent topic: Notices
General Product Safety Instructions
• Be sure to follow all warnings and instructions marked on the product.
• Do not attempt to service this product yourself.
• Use only the type of power source indicated on the product's label.
• Use only the power cord that comes with the product. Use of another cord may cause fires or shock.
Do not use the cord with any other equipment.
• Place the product near a wall outlet where the plug can be easily unplugged.
• Connect your product to a properly grounded power outlet. Avoid plugging the product into an outlet
on the same circuit as a photo copier or air control system that regularly switches on and off, or on an
outlet controlled by a wall switch or timer.
• Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying,
crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over.
Be careful to keep the cord straight at each end.
217
• If you use an extension cord with the product, make sure the total ampere rating of the devices
plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere
rating.
• If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in
the plug, make sure you replace them with fuses of the correct size and rating.
• Always turn off the product using the power button, and wait until the power light stops flashing before
unplugging the product or cutting off power to the electrical outlet.
• If you will not be using the product for a long period, unplug the power cord from the electrical outlet.
• Place the product on a flat, stable surface that extends beyond its base in all directions. It will not
operate properly if it is tilted or at an angle.
• Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.
• Do not place or store the product outdoors.
• Do not place the product near excessive heat sources or in direct sunlight.
• Leave enough room around the product for sufficient ventilation. Do not block or cover openings in the
cabinet or insert objects through the slots.
• Keep the product away from potential sources of electromagnetic interference, such as loudspeakers
or the base units of cordless telephones.
• When connecting the product to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a connector
in the wrong orientation may damage both devices connected by the cable.
• Do not put your hands inside the product or touch the ink cartridges while printing.
• Do not move the print head by hand; this may damage the product.
• Do not spill liquid on the product or use the product with wet hands.
• Do not use aerosol products that contain flammable gases inside or around the product. Doing so may
cause fire.
• Except as specifically explained in your documentation, do not attempt to service the product yourself.
• Unplug the product and refer servicing to qualified service personnel under the following conditions: if
the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped
or the cabinet damaged; if the product does not operate normally or exhibits a distinct change in
performance. Adjust only those controls that are covered by the operating instructions.
• When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down;
otherwise ink may leak.
218
Note: The lithium batteries in this product contain Perchlorate Material - special handling may apply.
Click here for details.
Parent topic: Important Safety Instructions
Ink Cartridge Safety Instructions
• Keep ink cartridges out of the reach of children and do not drink the ink.
• Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply
port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them
immediately with water.
• Do not put your hand inside the product or touch any cartridges during printing.
• Install a new ink cartridge immediately after removing an expended one. Leaving cartridges
uninstalled can dry out the print head and may prevent the product from printing.
• Install ink cartridges in all the ink cartridge slots. You cannot print if any of the slots are empty.
• Dried ink on the supply port may cause ink leaks when the cartridge is reinserted and used. Wipe off
any excess ink before reinserting.
• Do not insert or remove replacement cartridges during printing.
• Do not remove the transparent seal from the ink supply port. This may cause the cartridge to become
unusable.
• The green IC chip on this ink cartridge retains a variety of cartridge-related information, such as the ink
cartridge status, so that the cartridge may be removed and reinserted freely. Do not touch the green IC
chip on the side of the cartridge. This may prevent normal operation and printing.
• If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in
the same environment as the product. Note that there is a valve in the ink supply port, making covers
or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge
touches. Do not touch the ink cartridge ink supply port or surrounding area.
• To ensure print quality, use an ink cartridge before the date printed on its package.
• Do not dismantle or alter an ink cartridge. This could damage the print head and may prevent the
product from printing.
• Do not drop cartridges or bump them against hard objects; otherwise, the ink may leak.
• Store ink cartridges at room temperature in a location that is not exposed to direct sunlight.
• After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature
for at least four hours before using it.
219
Parent topic: Important Safety Instructions
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired
operation.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the
FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment
interface cable with this device. If this equipment has more than one interface connector, do not leave
cables connected to unused interfaces. Changes or modifications not expressly approved by the
manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference, in which
case the user may be required to take adequate measures.
Parent topic: Notices
220
Open Source Software License
1) This printer product includes open source software programs listed in Section 5) according to the
license terms of each open source software program.
2) We provide the source code of the GPL Programs, LGPL Programs, Apache License Program and
ncftp license Program (each is defined in Section 5) until five (5) years after the discontinuation of same
model of this printer product. If you desire to receive the source code above, please contact Epson
support. You shall comply with the license terms of each open source software program.
3) The open source software programs are WITHOUT ANY WARRANTY; without even the implied
warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. See the license
agreements of each open source software program here for more details.
4) The list of open source software programs which this printer product includes are as follows.
GNU GPL
This printer product includes the open source software programs which apply the GNU General Public
License Version 2 or later version ("GPL Programs").
The list of GPL Programs:
linux-2.6.35-arm1-epson12
busybox-1.17.4
ethtool-2.6.35
e2fsprogs-1.41.14
scrub-2.4
smartmontools-5.40
WPA Supplicant 0.7.3
GNU Lesser GPL
This printer product includes the open source software programs which apply the GNU Lesser General
Public License Version 2 or later version ("Lesser GPL Programs").
The list of LGPL Programs:
uclibc-0.9.32
libusb-1.0.8
libiConv-1.14
221
Apache License
This printer product includes the open source software program "Bonjour" which apply the Apache
License Version2.0 ("Apache License Program").
Bonjour License
This printer product includes the open source software program "Bonjour" which applies the terms and
conditions provided by owner of the copyright to the "Bonjour".
Net-SNMP license
This printer product includes the open source software program "Net-SNMP" which applies the terms
and conditions provided by owner of the copyright to the "Net-SNMP".
BSD License (Berkeley Software Distribution License)
This printer product includes the open source software program which apply the Berkeley Software
Distribution License ("BSD Program").
The list of BSD Licence Programs:
busybox-1.17.4
WPA Supplicant 0.7.3
Sun RPC License
This printer product includes the open source software program "busybox-1.17.4" which apply the Sun
RPC License ("Sun RPC Program").
ncftp license
This printer product includes the open source software program "ncftp-3.2.4" which applies the terms
and conditions provided by owner of the copyright to the "ncftp".
e2fsprogs license
This printer product includes the open source software program "e2fsprogs-1.41.14" which applies the
terms and conditions provided by owner of the copyright to the "e2fsprogs".
MIT license
This printer product includes the open source software program "jQuery v1.8.2" which apply the MIT
License.
222
Software License Terms
Bonjour
This printer product includes the open source software programs which apply the Apple Public Source
License Version1.2 or its latest version ("Bonjour Programs").
We provide the source code of the Bonjour Programs pursuant to the Apple Public Source License
Version1.2 or its latest version until five (5) years after the discontinuation of same model of this printer
product. If you desire to receive the source code of the Bonjour Programs, contact Epson support.
You can redistribute Bonjour Programs and/or modify it under the terms of the Apple Public Source
License Version1.2 or its latest version.
These Bonjour Programs are WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
The Apple Public Source License Version1.2 is as follows. You also can see the Apple Public Source
License Version1.2 at http://www.opensource.apple.com/apsl/.
APPLE PUBLIC SOURCE LICENSE
Version 2.0 - August 6, 2003
1. General; Definitions. This License applies to any program or other work which Apple Computer, Inc.
("Apple") makes publicly available and which contains a notice placed by Apple identifying such program
or work as "Original Code" and stating that it is subject to the terms of this Apple Public Source License
version 2.0 ("License"). As used in this License:
1.1 "Applicable Patent Rights" mean:(a) in the case where Apple is the grantor of rights, (I) claims of
patents that are now or hereafter acquired, owned by or assigned to Apple and (ii) that cover subject
matter contained in the Original Code, but only to the extent necessary to use, reproduce and/or
distribute the Original Code without infringement; and (b) in the case where You are the grantor of rights,
(I) claims of patents that are now or hereafter acquired, owned by or assigned to You and (ii) that cover
subject matter in Your Modifications, taken alone or in combination with Original Code.
1.2 "Contributor" means any person or entity that creates or contributes to the creation of Modifications.
1.3 "Covered Code" means the Original Code, Modifications, the combination of Original Code and any
Modifications, and/or any respective portions thereof.
1.4 "Externally Deploy" means:(a) to sublicense, distribute or otherwise make Covered Code available,
directly or indirectly, to anyone other than You; and/or (b) to use Covered Code, alone or as part of a
Larger Work, in any way to provide a service, including but not limited to delivery of content, through
electronic communication with a client other than You.
1.5 "Larger Work" means a work which combines Covered Code or portions thereof with code not
governed by the terms of this License.
223
1.6 "Modifications" mean any addition to, deletion from, and/or change to, the substance and/or structure
of the Original Code, any previous Modifications, the combination of Original Code and any previous
Modifications, and/or any respective portions thereof. When code is released as a series of files, a
Modification is:(a) any addition to or deletion from the contents of a file containing Covered Code; and/or
(b) any new file or other representation of computer program statements that contains any part of
Covered Code.
1.7 "Original Code" means (a) the Source Code of a program or other work as originally made available
by Apple under this License, including the Source Code of any updates or upgrades to such programs or
works made available by Apple under this License, and that has been expressly identified by Apple as
such in the header file(s) of such work; and (b) the object code compiled from such Source Code and
originally made available by Apple under this License.
1.8 "Source Code" means the human readable form of a program or other work that is suitable for
making modifications to it, including all modules it contains, plus any associated interface definition files,
scripts used to control compilation and installation of an executable (object code).
1.9 "You" or "Your" means an individual or a legal entity exercising rights under this License. For legal
entities, "You" or "Your" includes any entity which controls, is controlled by, or is under common control
with, You, where "control" means (a) the power, direct or indirect, to cause the direction or management
of such entity, whether by contract or otherwise, or (b) ownership of fifty percent (50%) or more of the
outstanding shares or beneficial ownership of such entity.
2. Permitted Uses; Conditions & Restrictions. Subject to the terms and conditions of this License, Apple
hereby grants You, effective on the date You accept this License and download the Original Code, a
world-wide, royalty-free, non-exclusive license, to the extent of Apple's Applicable Patent Rights and
copyrights covering the Original Code, to do the following:
2.1 Unmodified Code. You may use, reproduce, display, perform, internally distribute within Your
organization, and Externally Deploy verbatim, unmodified copies of the Original Code, for commercial or
non-commercial purposes, provided that in each instance:
(a) You must retain and reproduce in all copies of Original Code the copyright and other proprietary
notices and disclaimers of Apple as they appear in the Original Code, and keep intact all notices in the
Original Code that refer to this License; and
(b) You must include a copy of this License with every copy of Source Code of Covered Code and
documentation You distribute or Externally Deploy, and You may not offer or impose any terms on such
Source Code that alter or restrict this License or the recipients' rights hereunder, except as permitted
under Section 6.
2.2 Modified Code. You may modify Covered Code and use, reproduce, display, perform, internally
distribute within Your organization, and Externally Deploy Your Modifications and Covered Code, for
commercial or non-commercial purposes, provided that in each instance You also meet all of these
conditions:
224
(a) You must satisfy all the conditions of Section 2.1 with respect to the Source Code of the Covered
Code;
(b) You must duplicate, to the extent it does not already exist, the notice in Exhibit A in each file of the
Source Code of all Your Modifications, and cause the modified files to carry prominent notices stating
that You changed the files and the date of any change; and
(c) If You Externally Deploy Your Modifications, You must make Source Code of all Your Externally
Deployed Modifications either available to those to whom You have Externally Deployed Your
Modifications, or publicly available. Source Code of Your Externally Deployed Modifications must be
released under the terms set forth in this License, including the license grants set forth in Section 3
below, for as long as you Externally Deploy the Covered Code or twelve (12) months from the date of
initial External Deployment, whichever is longer. You should preferably distribute the Source Code of
Your Externally Deployed Modifications electronically (e.g. download from a web site).
2.3 Distribution of Executable Versions. In addition, if You Externally Deploy Covered Code (Original
Code and/or Modifications) in object code, executable form only, You must include a prominent notice, in
the code itself as well as in related documentation, stating that Source Code of the Covered Code is
available under the terms of this License with information on how and where to obtain such Source
Code.
2.4 Third Party Rights. You expressly acknowledge and agree that although Apple and each Contributor
grants the licenses to their respective portions of the Covered Code set forth herein, no assurances are
provided by Apple or any Contributor that the Covered Code does not infringe the patent or other
intellectual property rights of any other entity. Apple and each Contributor disclaim any liability to You for
claims brought by any other entity based on infringement of intellectual property rights or otherwise. As a
condition to exercising the rights and licenses granted hereunder, You hereby assume sole responsibility
to secure any other intellectual property rights needed, if any. For example, if a third party patent license
is required to allow You to distribute the Covered Code, it is Your responsibility to acquire that license
before distributing the Covered Code.
3. Your Grants. In consideration of, and as a condition to, the licenses granted to You under this License,
You hereby grant to any person or entity receiving or distributing Covered Code under this License a
non-exclusive, royalty-free, perpetual, irrevocable license, under Your Applicable Patent Rights and
other intellectual property rights (other than patent) owned or controlled by You, to use, reproduce,
display, perform, modify, sublicense, distribute and Externally Deploy Your Modifications of the same
scope and extent as Apple's licenses under Sections 2.1 and 2.2 above.
4. Larger Works. You may create a Larger Work by combining Covered Code with other code not
governed by the terms of this License and distribute the Larger Work as a single product. In each such
instance, You must make sure the requirements of this License are fulfilled for the Covered Code or any
portion thereof.
225
5. Limitations on Patent License. Except as expressly stated in Section 2, no other patent rights, express
or implied, are granted by Apple herein. Modifications and/or Larger Works may require additional patent
licenses from Apple which Apple may grant in its sole discretion.
6. Additional Terms. You may choose to offer, and to charge a fee for, warranty, support, indemnity or
liability obligations and/or other rights consistent with the scope of the license granted herein ("Additional
Terms") to one or more recipients of Covered Code. However, You may do so only on Your own behalf
and as Your sole responsibility, and not on behalf of Apple or any Contributor. You must obtain the
recipient's agreement that any such Additional Terms are offered by You alone, and You hereby agree to
indemnify, defend and hold Apple and every Contributor harmless for any liability incurred by or claims
asserted against Apple or such Contributor by reason of any such Additional Terms.
7. Versions of the License. Apple may publish revised and/or new versions of this License from time to
time. Each version will be given a distinguishing version number. Once Original Code has been
published under a particular version of this License, You may continue to use it under the terms of that
version. You may also choose to use such Original Code under the terms of any subsequent version of
this License published by Apple. No one other than Apple has the right to modify the terms applicable to
Covered Code created under this License.
8. NO WARRANTY OR SUPPORT. The Covered Code may contain in whole or in part pre-release,
untested, or not fully tested works. The Covered Code may contain errors that could cause failures or
loss of data, and may be incomplete or contain inaccuracies. You expressly acknowledge and agree that
use of the Covered Code, or any portion thereof, is at Your sole and entire risk. THE COVERED CODE
IS PROVIDED "AS IS" AND WITHOUT WARRANTY, UPGRADES OR SUPPORT OF ANY KIND AND
APPLE AND APPLE'S LICENSOR(S) (COLLECTIVELY REFERRED TO AS "APPLE" FOR THE
PURPOSES OF SECTIONS 8 AND 9) AND ALL CONTRIBUTORS EXPRESSLY DISCLAIM ALL
WARRANTIES AND/OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY
QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT,
AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. APPLE AND EACH CONTRIBUTOR DOES
NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE COVERED CODE,
THAT THE FUNCTIONS CONTAINED IN THE COVERED CODE WILL MEET YOUR
REQUIREMENTS, THAT THE OPERATION OF THE COVERED CODE WILL BE UNINTERRUPTED
OR ERROR-FREE, OR THAT DEFECTS IN THE COVERED CODE WILL BE CORRECTED. NO ORAL
OR WRITTEN INFORMATION OR ADVICE GIVEN BY APPLE, AN APPLE AUTHORIZED
REPRESENTATIVE OR ANY CONTRIBUTOR SHALL CREATE A WARRANTY. You acknowledge that
the Covered Code is not intended for use in the operation of nuclear facilities, aircraft navigation,
communication systems, or air traffic control machines in which case the failure of the Covered Code
could lead to death, personal injury, or severe physical or environmental damage.
9. LIMITATION OF LIABILITY. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL
APPLE OR ANY CONTRIBUTOR BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO THIS LICENSE OR YOUR USE
226
OR INABILITY TO USE THE COVERED CODE, OR ANY PORTION THEREOF, WHETHER UNDER A
THEORY OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCTS LIABILITY
OR OTHERWISE, EVEN IF APPLE OR SUCH CONTRIBUTOR HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL
PURPOSE OF ANY REMEDY. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF
LIABILITY OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT
APPLY TO YOU. In no event shall Apple's total liability to You for all damages (other than as may be
required by applicable law) under this License exceed the amount of fifty dollars ($50.00).
10. Trademarks. This License does not grant any rights to use the trademarks or trade names "Apple",
"Apple Computer", "Mac", "Mac OS", "QuickTime", "QuickTime Streaming Server" or any other
trademarks, service marks, logos or trade names belonging to Apple (collectively "Apple Marks") or to
any trademark, service mark, logo or trade name belonging to any Contributor. You agree not to use any
Apple Marks in or as part of the name of products derived from the Original Code or to endorse or
promote products derived from the Original Code other than as expressly permitted by and in strict
compliance at all times with Apple's third party trademark usage guidelines which are posted at
http://www.apple.com/legal/guidelinesfor3rdparties.html.
11. Ownership. Subject to the licenses granted under this License, each Contributor retains all rights,
title and interest in and to any Modifications made by such Contributor. Apple retains all rights, title and
interest in and to the Original Code and any Modifications made by or on behalf of Apple ("Apple
Modifications"), and such Apple Modifications will not be automatically subject to this License. Apple
may, at its sole discretion, choose to license such Apple Modifications under this License, or on different
terms from those contained in this License or may choose not to license them at all.
12. Termination.
12.1 Termination. This License and the rights granted hereunder will terminate:
(a) automatically without notice from Apple if You fail to comply with any term(s) of this License and fail
to cure such breach within 30 days of becoming aware of such breach;
(b) immediately in the event of the circumstances described in Section 13.5(b); or
(c) automatically without notice from Apple if You, at any time during the term of this License, commence
an action for patent infringement against Apple; provided that Apple did not first commence an action for
patent infringement against You in that instance.
12.2 Effect of Termination. Upon termination, You agree to immediately stop any further use,
reproduction, modification, sublicensing and distribution of the Covered Code. All sublicenses to the
Covered Code which have been properly granted prior to termination shall survive any termination of this
License. Provisions which, by their nature, should remain in effect beyond the termination of this License
shall survive, including but not limited to Sections 3, 5, 8, 9, 10, 11, 12.2 and 13. No party will be liable to
any other for compensation, indemnity or damages of any sort solely as a result of terminating this
227
License in accordance with its terms, and termination of this License will be without prejudice to any
other right or remedy of any party.
13. Miscellaneous.
13.1 Government End Users. The Covered Code is a "commercial item" as defined in FAR 2.101.
Government software and technical data rights in the Covered Code include only those rights
customarily provided to the public as defined in this License. This customary commercial license in
technical data and software is provided in accordance with FAR 12.211 (Technical Data) and 12.212
(Computer Software) and, for Department of Defense purchases, DFAR 252.227-7015 (Technical Data - Commercial Items) and 227.7202-3 (Rights in Commercial Computer Software or Computer Software
Documentation). Accordingly, all U.S. Government End Users acquire Covered Code with only those
rights set forth herein.
13.2 Relationship of Parties. This License will not be construed as creating an agency, partnership, joint
venture or any other form of legal association between or among You, Apple or any Contributor, and You
will not represent to the contrary, whether expressly, by implication, appearance or otherwise.
13.3 Independent Development. Nothing in this License will impair Apple's right to acquire, license,
develop, have others develop for it, market and/or distribute technology or products that perform the
same or similar functions as, or otherwise compete with, Modifications, Larger Works, technology or
products that You may develop, produce, market or distribute.
13.4 Waiver; Construction. Failure by Apple or any Contributor to enforce any provision of this License
will not be deemed a waiver of future enforcement of that or any other provision. Any law or regulation
which provides that the language of a contract shall be construed against the drafter will not apply to this
License.
13.5 Severability. (a) If for any reason a court of competent jurisdiction finds any provision of this
License, or portion thereof, to be unenforceable, that provision of the License will be enforced to the
maximum extent permissible so as to effect the economic benefits and intent of the parties, and the
remainder of this License will continue in full force and effect. (b) Notwithstanding the foregoing, if
applicable law prohibits or restricts You from fully and/or specifically complying with Sections 2 and/or 3
or prevents the enforceability of either of those Sections, this License will immediately terminate and You
must immediately discontinue any use of the Covered Code and destroy all copies of it that are in your
possession or control.
13.6 Dispute Resolution. Any litigation or other dispute resolution between You and Apple relating to this
License shall take place in the Northern District of California, and You and Apple hereby consent to the
personal jurisdiction of, and venue in, the state and federal courts within that District with respect to this
License. The application of the United Nations Convention on Contracts for the International Sale of
Goods is expressly excluded.
228
13.7 Entire Agreement; Governing Law. This License constitutes the entire agreement between the
parties with respect to the subject matter hereof. This License shall be governed by the laws of the
United States and the State of California, except that body of California law concerning conflicts of law.
Where You are located in the province of Quebec, Canada, the following clause applies: The parties
hereby confirm that they have requested that this License and all related documents be drafted in
English.
Les parties ont exigé que le présent contrat et tous les documents connexes soient rédigés en anglais.
EXHIBIT A.
"Portions Copyright © 1999-2003 Apple Computer, Inc. All Rights Reserved.
This file contains Original Code and/or Modifications of Original Code as defined in and that are subject
to the Apple Public Source License Version 2.0 (the 'License'). You may not use this file except in
compliance with the License. Please obtain a copy of the License at
http://www.opensource.apple.com/apsl/ and read it before using this file.
The Original Code and all software distributed under the License are distributed on an 'AS IS' basis,
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND APPLE HEREBY
DISCLAIMS ALL SUCH WARRANTIES, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NONINFRINGEMENT. Please see the License for the specific language governing rights and limitations
under the License."
Info-ZIP copyright and license
This is version 2007-Mar-4 of the Info-ZIP license. The definitive version of this document should be
available at ftp://ftp.info-zip.org/pub/infozip/license.html indefinitely and a copy at http://www.infozip.org/pub/infozip/license.html.
Copyright © 1990-2007 Info-ZIP. All rights reserved.
For the purposes of this copyright and license, "Info-ZIP" is defined as the following set of individuals:
Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter
Goatley, Ed Gordon, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert Heath, Jonathan
Hudson, Paul Kienitz, David Kirschbaum, Johnny Lee, Onno van der Linden, Igor Mandrichenko, Steve
P. Miller, Sergio Monesi, Keith Owens, George Petrov, Greg Roelofs, Kai Uwe Rommel, Steve
Salisbury, Dave Smith, Steven M. Schweda, Christian Spieler, Cosmin Truta, Antoine Verheijen, Paul
von Behren, Rich Wales, Mike White.
Permission is granted to anyone to use this software for any purpose, including commercial applications,
and to alter it and redistribute it freely, subject to the above disclaimer and the following restrictions:
229
1. Redistributions of source code (in whole or in part) must retain the above copyright notice, definition,
disclaimer, and this list of conditions.
2. Redistributions in binary form (compiled executables and libraries) must reproduce the above
copyright notice, definition, disclaimer, and this list of conditions in documentation and/or other materials
provided with the distribution. The sole exception to this condition is redistribution of a standard
UnZipSFX binary (including SFXWiz) as part of a self-extracting archive; that is permitted without
inclusion of this license, as long as the normal SFX banner has not been removed from the binary or
disabled.
3. Altered versions--including, but not limited to, ports to new operating systems, existing ports with new
graphical interfaces, versions with modified or added functionality, and dynamic, shared, or static library
versions not from Info-ZIP--must be plainly marked as such and must not be misrepresented as being
the original source or, if binaries, compiled from the original source. Such altered versions also must not
be misrepresented as being Info-ZIP releases--including, but not limited to, labeling of the altered
versions with the names "Info-ZIP" (or any variation thereof, including, but not limited to, different
capitalizations), "Pocket UnZip," "WiZ" or "MacZip" without the explicit permission of Info-ZIP. Such
altered versions are further prohibited from misrepresentative use of the Zip-Bugs or Info-ZIP e-mail
addresses or the Info-ZIP URL(s), such as to imply Info-ZIP will provide support for the altered versions.
4. Info-ZIP retains the right to use the names "Info-ZIP," "Zip," "UnZip," "UnZipSFX," "WiZ," "Pocket
UnZip," "Pocket Zip," and "MacZip" for its own source and binary releases.
Parent topic: Notices
Trademarks
EPSON®, PrecisionCore®, and SureColor® are registered trademarks and EPSON Exceed Your Vision is
a registered logomark of Seiko Epson Corporation.
Epson StoreSM is a service mark of Epson America, Inc.
Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Parent topic: Notices
230
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Seiko Epson Corporation. The information contained herein is
designed only for use with this Epson product. Epson is not responsible for any use of this information as
applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic
interference that occurs from the use of any interface cables other than those designated as Epson
approved Products by Seiko Epson Corporation.
This information is subject to change without notice.
A Note Concerning Responsible Use of Copyrighted Materials
Copyright Attribution
Parent topic: Notices
A Note Concerning Responsible Use of Copyrighted Materials
Epson encourages each user to be responsible and respectful of the copyright laws when using any
Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in
certain circumstances, those circumstances may not be as broad as some people assume. Contact your
legal advisor for any questions regarding copyright law.
Parent topic: Copyright Notice
Copyright Attribution
© 2016 Epson America, Inc.
11/16
CPD-51065R1
Parent topic: Copyright Notice
231
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