PREFACE
Copyright
Copyright 2002 by Plasmon. All rights reserved. This item and the information contained herein are the
property of Plasmon. No part of this document may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language or computer language in any form or by any means,
electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the express written
permission of Plasmon, 4425 ArrowsWest Drive, Colorado Springs, CO 80907-4271.
Disclaimer
Plasmon makes no representation or warranties with respect to the contents of this document and
specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Further, Plasmon reserves the right to revise this publication without obligation of Plasmon to notify any
person or organization of such revision or changes.
Trademark Notices
Plasmon is a U.S. registered trademark of Plasmon. All other product names are trademarks or registered
trademarks of their respective owners.
Revision History
Revision
Date
Description
A
February, 2002
Initial release.
B
May, 2002
Reformatted document.
C
November, 2002
Added Bar Code Label Specification.
NOTE
The most current information about this product is available on the
Plasmon web site (www.Plasmon.com).
97702064-C
Page 1
Safety Agency Standards
The Plasmon V 10.x library complies with the following domestic and international product safety
standards:
•
UL Standard 1950, 2nd Edition: 1995 Safety of Information Technology Equipment.
•
CSA Standard C22.2 No. 950-95, Safety of Information Technology Equipment.
•
EN 60950: 1992 +A1 +A2 +A3 +A4 +A11, Safety of Information Technology Equipment.
FCC Notice
NOTE
This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with
this instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Shielded cables are required for this device to comply with FCC Rules. Use shielded cables when
connecting this device to others.
Laser Safety Notice
This library has a laser scanner bar code reader inside the housing which complies with 21 CFR 1010.10,
1040.11, and IEC 60825-1:1993 +A1+A2, and EN60825-1:1994 +A11+A2, Safety of Laser Products
Part 1: Equipment Classification, Requirements and User’s Guide, as a Class 1 Laser product.
WARNING
Removing a drive or access panel with the library powered on may
result in exposure to the 650 nm, 1.2 mW Class 2 pulsed radiation
laser scanner. Always power off the library and remove the AC power
cord before removing or installing an access panel or drive.
Caution. Use of controls or adjustments or performance of procedures
other than those specified herein may result in hazardous radiation
exposure.
Plasmon V 10 LTO Tape Library User Manual
Page 2
.
CAUTION
CLASS 2 LASER RADIATION WHEN OPEN
DO NOT STARE INTO BEAM
VORSICHT
LASERSTRAHLUNG WENN ABDECKUNG
GEOEFFNET. NICHT IN DEN STRAHL BLICKEN
WARNING:
CLASS 2 LASER DEVICE
AVOID DIRECT EYE CONTACT
The lower label in the figure above is on the bottom of the laser scanner enclosure internal to the library,
and is not visible unless the scanner is removed from the robot gripper assembly.
Industry Canadian Notice per ICES-003
English: This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
French: Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.
European Notice
This equipment has been tested and complies with the following requirements:
•
EN 55022/CISPR 22, Class A
•
EN 55024
•
EN 61000-3-2
•
EN 61000-3-3
Australia/New Zealand
This equipment has been tested and complies with AS/NZS 3548.
97702064-C
Page 3
Product Warranty Caution
The Plasmon® V 10.x library is warranted free from defects in materials, parts, and workmanship and to
conform to the current product specification upon delivery. For the specific details of your warranty, refer to
your sales contract or contact the company from which the library was purchased.
The warranty for the library shall not apply to failures of any unit when:
•
The library is repaired by anyone other than Plasmon personnel or approved agent.
•
The library is physically abused or is used in a manner that is inconsistent with the
operating instructions or product specification defined by Plasmon.
•
The library fails because of accident, misuse, abuse, neglect, mishandling, misapplication,
alteration, faulty installation, modification, or service by anyone other than the factory
service center or its approved agent.
•
The library is repaired by anyone, including an approved agent, in a manner that is contrary
to the maintenance or installation instructions supplied by Plasmon.
•
The Plasmon serial number tag is removed.
•
The library is damaged because of improper packaging on return.
CAUTION
Returning the library in unauthorized packaging may damage the unit
and void the warranty.
If problems with the library occur, contact your maintenance
organization; do not void the product warranty by allowing untrained
or unauthorized personnel to attempt repairs.
Plasmon V 10 LTO Tape Library User Manual
Page 4
H OW
TO
U SE T HIS MANUAL
This manual describes how to install, configure, operate, maintain, and troubleshoot the Plasmon V 10.x
library.
First Time Installation
If you are installing the library for the first time, refer to the following chapters:
•
Chapter 1 provides an overview of the library’s features and components. Appendix A lists
additional library and tape drive specifications.
•
Chapter 2 provides instructions for installing the library hardware, connecting the library to
the SCSI bus, and powering on the library. Appendix B provides additional information
about SCSI configurations.
•
Chapter 3 describes how to configure the library for operation on the SCSI bus and for
operation with your application software. Follow the steps at the end of this chapter to
verify the setup and to begin library operation.
•
Chapter 4 describes how to connect an Ethernet cable and configure the library for
Ethernet communications. Appendix A lists Ethernet cable specifications.
Operation
During normal library operation, you do not need to intervene in cartridge processing. However, you may
need to refer to these chapters for some occasional tasks:
•
Chapter 5 describes how to operate the library in different control modes, how to replace
cartridges and the cartridge magazine, and how to reset the library.
•
Chapter 6 describes how to monitor, clean, and reset the tape drive. It also describes how
to eject cartridges manually.
97702064-C
Page 5
Troubleshooting and Service
If you need troubleshooting and service information, refer to these chapters:
•
Chapter 7 provides instructions for upgrading firmware and creating diagnostic listings.
•
Chapter 8 describes basic maintenance and how to return the library for service, if
necessary.
•
Chapter 9 provides troubleshooting recommendations.
•
Appendix B provides an overview of the SCSI interface.
•
Appendix C lists error codes and corrective actions.
If you need to contact Plasmon for supplies, technical support, or service, see the Contacting Plasmon at
the back of this manual.
Related Publications
For information about the library and the standards used by the library, refer to the following publications.
NOTE
To order a Plasmon publication, see Contacting Plasmon at the back
of this manual. To view a PDF version of a Plasmon publication, visit
the Plasmon web site (www.plasmon.com).
PLASMON V 10.X LIBRARY
•
Plasmon SCSI Reference, Plasmon 305835-000
•
Bar Code Label Specification for LTO Cartridges, 305833-000
STANDARDS
•
ANSI Small Computer System Interface (SCSI-2), X3.131-1994
•
ANSI SCSI-3 Fast20 Parallel Interface (Fast-20), X3.277 – 1996
•
ANSI SCSI Parallel Interface-2 (SPI-2), X3T10/1142D, Rev. 11
•
ANSI Helical-Scan Digital Computer Tape Cartridge, X3B5/89-136, Rev 6
•
Standard ECMA-249, 8mm Wide Magnetic Tape Cartridge for Information Interchange –
Helical Scan Recording – DA-2 Format, June 1998
•
Standard ECMA-293, 8mm Wide Magnetic Tape Cartridge for Information Interchange –
Helical Scan Recording – MammothTape-2 Format, December 1999
•
TapeAlert Specification, Version 1.0, December, 1996
•
IEEE 802.3 Carrier Sense Multiple Access with Collision Detection (CSMA/CD) Access
Method and Physical Layer Specifications, 1985
•
EIA Rack Standards, RS-310-B
Plasmon V 10 LTO Tape Library User Manual
Page 6
Conventions Used in This Manual
This manual uses the following conventions:
[ENTER] Boxed text indicates keys on the operator panel.
NOTICES
Three levels of notices are used throughout this document.
WARNING
A WARNING is used to alert the reader to situations or conditions that
could potentially result in personal injury, fire hazard, or equipment
damage.
CAUTION
A CAUTION is used to warn of undesirable procedures, or of
situations in which equipment damage could result.
NOTE
A NOTE is used to emphasize an area of text or to provide additional
information.
97702064-C
Page 7
Plasmon V 10 LTO Tape Library User Manual
Page 8
TABLE
OF
C ONTENTS
PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
COPYRIGHT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DISCLAIMER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TRADEMARK NOTICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
REVISION HISTORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SAFETY AGENCY STANDARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FCC NOTICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LASER SAFETY NOTICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
INDUSTRY CANADIAN NOTICE PER ICES-003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EUROPEAN NOTICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AUSTRALIA/NEW ZEALAND . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PRODUCT WARRANTY CAUTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
1
1
1
2
2
2
3
3
3
4
HOW TO USE THIS MANUAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
FIRST TIME INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TROUBLESHOOTING AND SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RELATED PUBLICATIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PLASMON V 10.X LIBRARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
STANDARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONVENTIONS USED IN THIS MANUAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NOTICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
5
6
6
6
6
7
7
TABLE OF CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
LIST OF FIGURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
LIST OF TABLES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
CHAPTER 1
PRODUCT OVERVIEW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
LIBRARY FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LIBRARY COMPONENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FRONT PANEL COMPONENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BACK PANEL COMPONENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
INTERNAL COMPONENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
19
19
20
21
CHAPTER 2
HARDWARE INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
UNPACKING THE LIBRARY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OBTAINING ACCESSORIES AND EQUIPMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SELECTING CARTRIDGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SELECTING CLEANING CARTRIDGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
24
25
25
26
97702064-C
Page 9
SELECTING APPLICATION SOFTWARE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
PREPARING FOR HARDWARE INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
PREPARING AND INSTALLING CARTRIDGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
PREPARING CARTRIDGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
INSTALLING CARTRIDGES IN THE FIXED SLOTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
INSTALLING CARTRIDGES IN THE MAGAZINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
CONNECTING THE LIBRARY TO THE SCSI BUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
CONNECTING THE POWER CORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
POWERING ON THE LIBRARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
VERIFYING THE HARDWARE INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
CHAPTER 3
CONFIGURATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
USING THE OPERATOR PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
STATUS SCREEN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
MENUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
OPERATOR KEYS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
ERROR CODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
CONFIGURING THE LIBRARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
SETTING THE SCSI IDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
SETTING THE EMULATION MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
SETTING THE SCSI PARITY OPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
SETTING THE CLEAN SLOT OPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
SETTING THE AUTOCLEAN OPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
SETTING THE CLEAN CYCLES LEFT OPTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
SETTING THE POST BARCODE SCAN OPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
SETTING THE VERIFY BARCODE CHECKSUMS OPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
SETTING THE LCD SECURITY OPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
ENABLING SECURITY FROM THE LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
DISABLING SECURITY FROM THE LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
CHECKING THE SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
BEGINNING LIBRARY OPERATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
CHAPTER 4
ETHERNET CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
SETTING ETHERNET ADDRESSES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VIEWING THE ETHERNET SECURITY SCREENS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONNECTING THE ETHERNET CABLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MONITORING THE ETHERNET LEDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
54
56
58
58
CHAPTER 5
LIBRARY OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
REPLACING CARTRIDGES AND THE MAGAZINE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OPENING THE FRONT DOOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
REPLACING THE MAGAZINE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CLOSING THE FRONT DOOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
STORING CARTRIDGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CHANGING THE ROBOT CONTROL MODE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OPERATING THE LIBRARY IN SEQUENTIAL MODE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SEQUENTIAL OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LOOP OPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RESTART OPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NEXT CARTRIDGE OPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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SETTING SEQUENTIAL OPTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
AVOIDING INTERRUPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
VIEWING THE CARTRIDGE INVENTORY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
RESETTING THE LIBRARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
PERFORMING HARDWARE EXERCISES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
USING ELEMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
ELEMENT INDEXES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
ELEMENT ADDRESSES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
USING THE DEMO MENU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
USING THE COMMAND MENU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
DISPLAYING LIBRARY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
VIEWING THE CODE VERSION AND SERIAL NUMBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
VIEWING STATISTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
VIEWING SYSTEM SENSORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
CHAPTER 6
TAPE DRIVE OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
MONITORING TAPE DRIVE STATUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
READING THE TAPE DRIVE STATUS LIGHT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VIEWING THE DRIVE STATUS SCREENS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CLEANING THE TAPE DRIVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EJECTING A CARTRIDGE MANUALLY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USING THE UNLOAD DRIVE OPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PRESSING THE UNLOAD BUTTON. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RESETTING A TAPE DRIVE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
80
80
81
82
83
83
83
84
CHAPTER 7
DIAGNOSTICS AND FIRMWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
CONNECTING TO THE CONSOLE INTERFACED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
CONNECTING THE SERIAL CABLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
SETTING THE LIBRARY’S BAUD RATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
ACCESSING CONSOLE USING HYPERTERMINAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
UPGRADING FIRMWARE VIA CONSOLE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
CREATING A DIAGNOSTIC LISTING VIA CONSOLE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
VIEWING THE LCD PASSWORD VIA CONSOLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
CONNECTING TO AN FTP UTILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
CONNECTING THE ETHERNET CABLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
ACCESSING THE FTP UTILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
UPGRADING FIRMWARE VIA FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
CREATING A DIAGNOSTIC LISTING VIA FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
CHAPTER 8
MAINTENANCE AND SERVICE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
USING TOUCH-UP PAINT ON THE HOUSING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
CLEANING THE LIBRARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
REPLACING THE TAPE DRIVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
PREPARING FOR REPLACEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
REMOVING THE TAPE DRIVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
INSTALLING THE TAPE DRIVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
CALIBRATING THE TAPE DRIVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
RESUMING OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
IF PROBLEMS OCCUR... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
RETURNING THE LIBRARY FOR SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
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PREPARING THE LIBRARY FOR SHIPPING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
REMOVING THE LIBRARY FROM THE RACK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
PACKING THE LIBRARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
CHAPTER 9
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
PROBLEMS WITH LIBRARY INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
PROBLEMS WITH TAPE DRIVE OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
PROBLEMS WITH LIBRARY OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
APPENDIX A
SPECIFICATIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
OVERALL SPECIFICATIONS FOR THE LIBRARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
POWER CORD REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI CABLE AND TERMINATOR SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI CABLES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI CABLE LENGTH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI TERMINATOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ETHERNET CABLE REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
111
112
112
112
113
113
114
APPENDIX B
SCSI CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
SCSI COMPONENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI BUS CONSIDERATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LVD SCSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WIDE SCSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI BUS TERMINATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
115
115
115
115
116
116
APPENDIX C
BAR CODE LABEL SPECIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BAR CODE CHARACTERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ENCODATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QUIET ZONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OPTICAL SPECIFICATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LABEL DIMENSIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VOLUME IDENTIFIER FORMATS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
117
117
117
117
118
119
121
APPENDIX D
ERROR CODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
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FIGURES
The Plasmon V 10.x Tape Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Tape Drive Carrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
V 10.x Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
V 10.x Back Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
V 10.x Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
V 10.x Front Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
V 10.x Magazine Packing Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
LTO Ultrium Data Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Barcode Label Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Data Cartridge Write Protect Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Installing Data Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Installing a Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Installing Cartridges in the Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Inserting the Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
SCSI Bus Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
SCSI Bus Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Power Cord Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
V 10.x Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
V 10.x Menu Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Ethernet Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Ethernet LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Opening the Front Door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Removing the Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Replacing the Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
V 10.x Element Indexes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Tape Drive Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Tape Drive Unload Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Serial Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
SCSI Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Removing the Tape Drive Carrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Installing a Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Removing Rack Mount Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Removing Rack Mount Blank Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Packing the V 10.x Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Ethernet Port Pin Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
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L IST
OF
TABLES
Accessories and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Main Menu Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Operator Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Library Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Ethernet Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Ethernet Security Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Robot Control Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Sequential Mode Loop Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Sequential Mode Restart Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Cartridge Inventory Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Command Menu Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
System Statistics Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
System Sensor Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Tape Drive Status Light Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Drive Status Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Plasmon V 10.x Tape Library Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Ethernet Port Pin Assignments and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
V 10.x Operator Panel LCD Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
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Plasmon V 10 LTO Tape Library User Manual
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C HAPTER 1
P RODUCT OVERVIEW
Congratulations on selecting the Plasmon® V 10.x LTO tape library. Your new library provides unattended
data storage, archiving, backup, and retrieval for a wide range of systems, from small PC workgroups to
mid-range networks. The V 10.x library can store up to 2 terabytes (TB) of information and can achieve a
data transfer rate of up to 108 gigabytes (GB) per hour, assuming that the installed tape drive is
compressing data at a ratio of 2:1.
Figure 1. The Plasmon V 10.x Tape Library
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Library Features
The Plasmon V 10.x library includes the following features:
•
Independent Small Computer System Interface (SCSI) controllers. The library and tape
drive each support independent sets of SCSI messages and commands, and are available
in a wide, low-voltage differential (LVD) SCSI configuration. The wide SCSI configuration
allows attachment of up to 16 devices to a single SCSI bus.
•
An LTO Ultrium tape drive. This tape drive is installed in a drive carrier, which allows for
easy removal and installation. As shown below, the back panel of the drive carrier includes
a fan to maintain the operating temperature and SCSI connectors for connection to the
SCSI bus.
SCSI
connectors
Drive carrier
Fan
Figure 2. Tape Drive Carrier
•
Ten storage slots. Cartridges are stored in one removable cartridge magazine containing
seven slots and three additional cartridge slots mounted to the left of the tape drive.
•
A robotic cartridge handler (robot). The robot moves cartridges between storage slots and
the drive. On some library models, the robot also includes a barcode scanner that can read
labels on cartridges to maintain a cartridge inventory.
•
A liquid crystal display (LCD). The LCD on the front panel provides a way to monitor library
operations, select configuration options, and control the robot.
•
Optional Plasmon Library Monitor software and Ethernet connector. As an option, the library
can include an Ethernet connection and Library Monitor software, which can be installed
on the host computer and viewed in a standard web browser. The software provides a way
to check the library’s status information from a remote location, create diagnostic listings,
and upgrade firmware. With Library Monitor, up to 10 remote client users can
simultaneously access library information without interrupting library operation.
•
Tabletop or rack-mount configuration. The library is designed as a tabletop unit, but can
also be mounted in a standard 19-inch rack. If desired, you can mount two V 10.x libraries
side-by-side on a single rack shelf. Rack-mounting kits are available from Plasmon.
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Library Components
This section provides an overview of the library components.
FRONT PANEL COMPONENTS
LCD
Keypad
Door
Figure 3. V 10.x Front Panel Components
•
Door. The door allows manual access to the library’s internal components, including the
tape drive and cartridges. The door is secured by a solenoid-activated, electronic locking
system.
•
LCD and keypad. The front panel includes a keypad and a two-line, 32-character LCD. The
LCD and keypad allow you to view the operational status of the library, access a menu of
operations, and view messages.
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BACK PANEL COMPONENTS
Drive SCSI
connectors
Library SCSI
connectors
Drive carrier
Ethernet port
Power entry
module
9-pin
serial port
Drive fan
Library fan
Figure 4. V 10.x Back Panel Components
•
Drive carrier. Accessible from the back panel, the tape drive carrier includes a fan and two
SCSI connectors.
•
Fans. The drive and library each include a fan to reduce operating temperature.
•
Power entry module. The power entry module includes the AC power connector, power
switch, and fuse drawer.
•
9-pin serial port. A service technician can use the serial port to perform diagnostic
procedures or upgrade firmware.
•
Ethernet port (optional). The Ethernet port allows you to connect the library to a 10/
100BaseT Ethernet network.
•
SCSI connectors. The SCSI connectors allow you to connect the library and tape drive to
one or two SCSI buses.
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INTERNAL COMPONENTS
Magazine
Tape drive
Robot
Fixed
cartridge slots
Figure 5. V 10.x Internal Components
WARNING
Removing a drive or access panel with the library powered on may
result in exposure the 650 nm, 1.2 mW Class 2 pulsed radiation laser
scanner. Always power off the library and remove the AC power cord
before removing or installing an access panel or drive.
•
Tape drive. The library includes one LTO Ultrium tape drive.
•
Robot. The robotic cartridge handler moves cartridges between the cartridge slots and the
tape drive. An optional laser barcode scanner attached to the robot reads barcode labels
on the cartridges, enabling the library to maintain cartridge inventory information.
•
Fixed cartridge slots. The library contains three fixed cartridge slots next to the tape drive.
•
Magazine. The removable magazine contains seven slots. The magazine includes design
features to ensure that the cartridges are always inserted correctly and never fall out.
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Plasmon V 10 LTO Tape Library User Manual
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C HAPTER 2
H ARDWARE INSTALLATION
This chapter describes how to install the library hardware, which includes the following steps:
•
Unpacking the library
•
Obtaining accessories and equipment
•
Preparing for hardware installation
•
Preparing and installing cartridges
•
Connecting the library to the SCSI bus
•
Connecting the power cord
•
Powering on the library
•
Verifying the hardware installation
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Unpacking the Library
1. Remove the library from the packing materials, as shown in the unpacking steps printed on
the box.
2. Grasp the front door by the top and pull it open, as shown in the following figure.
Door
Figure 6. V 10.x Front Door
3. From inside the door, remove the magazine by grasping the handle and pulling it straight out,
as shown in the following figure.
4. Remove the packing material from the magazine and save it with the other packing materials.
Magazine
handle
Packing material
Figure 7. V10.x Magazine Packing Material
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Obtaining Accessories and Equipment
Make certain you have all the accessories and equipment for library operation, as indicated in the table
below. Many of these items are included in the library accessories box in the shipping carton. If necessary,
you can purchase these items from Plasmon (see Contacting Plasmon at the back of this manual).
Table 1. Accessories and Equipment
Required Accessories and Equipment
Power cord
Included with the library.
SCSI cables
These items are included with the library. If you
want to use your own, see Appendix A for specifications.
SCSI bus terminator(s)
Barcode labels
For libraries that have a barcode scanner, sample
barcode labels are included. For information
about preparing your own barcode labels, refer to
the Plasmon Barcode Label Specification for LTO
Cartridges. For information about approved barcode label vendors, visit www.plasmon.com.(1)
Cartridges
If cartridges are not included with the library, contact Plasmon to purchase them.
Rack mount hardware
If you want to install the library in a rack, contact
Plasmon for the required hardware.
(1)
If you create your own barcode labels, be sure to follow the specification precisely. For best results, use a reliable vendor to create barcode labels.
SELECTING CARTRIDGES
The LTO Ultrium tape drive reads and writes to LTO Ultrium data cartridges, shown below. The cartridges
have a capacity of 200 GB (assuming a 2:1 data compression ratio).
Figure 8. LTO Ultrium Data Cartridge
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SELECTING CLEANING CARTRIDGES
To clean the tape drive, use an IBM cleaning cartridge made exclusively for LTO Ultrium technology tape
drives. These can be purchased from Plasmon. See Contacting Plasmon at the back of this manual.
SELECTING APPLICATION SOFTWARE
To obtain information about which software applications and operating systems work with the Plasmon
V 10.x library, visit The Plasmon web site (www.plasmon.com). You can install the software application on
the host computer before or after library installation. However, if you install the software first, you may need
to reconfigure it for use with the library.
NOTE
With the Ethernet option, the library includes a CD with the Plasmon
Library Monitor software. This software allows you to monitor library
operations and status from a remote location. For information on
installing this software, see the readme file included with the CD. Also,
follow the instructions in the Ethernet Configuration chapter.
Preparing for Hardware Installation
•
Before you begin hardware installation, do the following:
•
Make certain the SCSI host bus adapter card installed in the host computer and the
application software are compatible with the Plasmon V 10.x. Compatibility information is
available from www.plasmon.com.
•
Ensure that the work area is free from conditions that could cause electrostatic discharge
(ESD). Discharge static electricity from your body by touching a known grounded surface,
such as your computer’s metal chassis.
•
Locate an appropriate area for the library. The library must have a level surface near a
readily accessible outlet. In addition, there must be approximately 6 inches (15 cm) of
open area behind the library for adequate air flow.
•
If you want to install the library into a rack, contact Plasmon for a rack-mount kit, which
includes hardware and installation instructions. See Contacting Plasmon at the back of this
manual.
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WARNING
Before performing any installation or maintenance procedures, be
sure that the library power switch is in the off position and that the
power cord is disconnected from the library and the outlet.
WARNUNG
Vor der Ausfuhrung von Installations- oder Wartungsarbeiten ist
daraufzu achten, daß der Library-Netzschalter auf ”Aus” gestellt ist
und daß das Anschlußkabel non der Library und der Steckdose
entfernt ist.
ATTENTION
Avant de procéder a l’installation ou a l’entretien, vérifiez que
l’interrupteur d’alimentation de la librarie se trouve en position “arret”
et que le cable d’alimentation ne soit pas branché a la librairie et a la
prise de courant.
Preparing and Installing Cartridges
This section describes how to remove the packing material from the cartridge magazine, prepare
cartridges for use in the library, and install cartridges in the fixed slots and in the magazine.
PREPARING CARTRIDGES
1. If your library includes a barcode scanner, you can affix barcode labels to the cartridges. To
do this, position the label using the ridge on the cartridge for guidance, as shown below.
Barcode Label
Figure 9. Barcode Label Placement
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2. Make sure the write-protect switches on the cartridges are set correctly, as shown in the
following figure. You can use a ball-point pen or similar instrument to set the write-protect
switch.
Figure 10. Data Cartridge Write Protect Switch
INSTALLING CARTRIDGES IN THE FIXED SLOTS
1. With the magazine removed, install cartridges into the fixed slots, with the write-protect
switches down and facing out.
Fixed slots
Cartridge
Figure 11. Installing Data Cartridges
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2. If you plan to use a cleaning cartridge to clean the tape drive, place a cleaning cartridge in the
fixed slot closest to the tape drive, as shown in the following figure.
Cleaning
cartridge
slot (optional)
Figure 12. Installing a Cleaning Cartridge
CAUTION
Use only IBM cleaning cartridges specifically designed for LTO
Ultrium tape drives. Using other types of cleaning cartridges voids
your warranty. Carefully follow all instructions and recommendations
provided with the cleaning cartridge.
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INSTALLING CARTRIDGES IN THE MAGAZINE
1. Install cartridges in the magazine so that the write-protect switches are down, away from the
plastic alignment tabs on the top of the magazine, as shown in the following figure.
Write-protect
switch
Alignment tab
Figure 13. Installing Cartridges in the Magazine
2. Insert the cartridge magazine into the library so that the plastic alignment tabs are up (as
shown in the following figure) and the alignment grooves are down.
NOTE
The magazine can only be inserted one way; do not try to force it into
the library. If the magazine does not slide in easily, check it’s
orientation and re-insert it.
Magazine
alignment tabs
Figure 14. Inserting the Magazine
3. Close the library door.
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Connecting the Library to the SCSI Bus
This section provides general guidelines for connecting the library to the SCSI bus. The library includes
two SCSI devices: the library itself and one tape drive. Each device is a wide, low-voltage differential (LVD)
SCSI configuration.
CAUTION
Do not connect an LVD library to a high-voltage differential (HVD)
SCSI bus. Doing so may cause damage to the library or other devices
on the bus.
Before you begin connecting the library to the SCSI bus:
•
Read Appendix B if you are unfamiliar with connecting devices on a SCSI bus, especially
issues concerning LVD configurations.
•
Determine how many SCSI buses you want to connect to the library and which bus you want
to connect to which device.
•
Make sure you have the necessary SCSI cables and terminators. For information about
SCSI cable specifications, see Appendix B. If you need to order any of these items, see
Contacting Plasmon at the back of this manual.
•
Make certain the host computer and any peripheral devices are powered off.
CAUTION
To avoid damaging the tape drive, make sure the library is powered off
when you connect the library and tape drive to the SCSI bus.
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To Connect the library to the SCSI Bus:
1. Connect the host computer’s SCSI cable to one of the library’s SCSI connectors. The location
of the library’s SCSI connectors is shown in the following figure.
Tape drive
SCSI connectors
Library
SCSI connectors
Figure 15. SCSI Bus Connectors
NOTE
When you attach the SCSI cables to the SCSI connectors, tighten the
SCSI cable jack screws to no more than 2.0 inch-pounds (2.3 kg-cm)
of torque.
2. Connect other SCSI cables, as necessary, depending on your bus configuration. If the library
and tape drive are to share one bus, use a jumper cable to connect them. For any device that
terminates the bus, install a terminator on one of the SCSI connectors for that device.
For example, the illustration below shows how the library and tape drive can be connected to
one SCSI bus.
Library
SCSI connectors
Jumper cable
Terminator
Tape drive
SCSI connectors
SCSI cable
(to host)
Figure 16. SCSI Bus Connections
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Connecting the Power Cord
The type of AC power cord supplied with the library depends upon the configuration ordered, and the
country of destination.
To connect the power cord:
1. Make sure that the power switch on the back of the library is off (the 0 is pressed).
Power
connector
Power
switch
Figure 17. Power Cord Connection
2. Connect the female end of the power cord to the power connector on the back of the library.
3. Plug the male end of the power cord into the power source.
NOTE
The library has autoranging voltage selection, so you do not need to
change the voltage setting.
Powering on the Library
To power on the library:
1. Make sure the library’s door is closed and latched.
2. Power on the host computer system.
NOTE
If your host system requires that attached peripheral devices be
powered on before the host, power on the library before you power on
the host.
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3. Push the power switch on the back of the library to the on position (the I is pressed).
Wait while the library performs its power-on sequence. During this time, the following activities occur:
•
The cooling fans begin to operate.
•
The LCD illuminates and displays power-on messages.
•
The tape drive and the library perform a power-on self-test.
Verifying the Hardware Installation
After the library powers on, the LCD displays the Status Screen. As shown in the example below, the first
line of the Status Screen displays the product name and the second line shows status for the drive (ready,
no tape loaded).
P l a s mo n
D
R e a d y
L 1 0 . 1
No
T a p e
If the library powered on as described above, continue with library configuration in the next chapter.
If the library did not power on as described above, check the following:
•
Is the power switch on?
•
Is the power cord inserted correctly?
•
Is the library door closed and locked?
•
Is the SCSI bus terminated?
•
Is the SCSI cable connected to the library and host computer?
•
Is the host computer system turned on?
•
Is there an error code displayed on the library LCD?
(See Appendix C.)
If you cannot resolve the problem yourself, contact Plasmon (see Contacting Plasmon at the back of this
manual).
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C HAPTER 3
CONFIGURATION
This chapter provides steps for configuring the library, as follows:
•
Start by reading the first section, Using the Operator Panel, for general information about
the keypad, LCD, and menus.
•
Then follow the instructions in the Configuring the Library section to set the SCSI IDs and
other configuration options.
•
Then follow the guidelines in the Checking the Setup section.
•
Finally, read the Beginning Library Operations section.
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Using the Operator Panel
The library includes a two-line LCD and keypad, called the operator panel, which allows you to interactively
control library operations. Using the operator panel (shown in the following figure), you can set library
options, check operating statistics, and diagnose errors.
LCD
Keypad
Figure 18. V 10.x Operator Panel
STATUS SCREEN
During normal operation, the Status Screen is displayed on the LCD. You can use this screen to monitor
library activities. By default, the Status Screen displays the current operating status of the library and tape
drive.
NOTE
As an option, the library may also include an Ethernet connection and
Plasmon Library Monitor software. You can use this software to
monitor library operations remotely. For instructions, see the Ethernet
Configuration chapter.
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MENUS
To access the menus, press [MENU] from the keypad. The first selection to display is “Cartridge
Inventory.” You can then press the up and down arrow keys to loop through the menu options. Menus with
a triangle symbol () contain changeable options. Menus with a square symbol ( „ ) contain viewable
information only. Press [ENTER] to view the options or information available from the menu you want.
Press [ESCAPE] to move back to a higher level menu.
The menu structure for the library is shown below.
Main Menu
Status Screen
Cartridge
Inventory
Robot Mode
Menu
– SCSI
– LCD
– Sequential
– Console
Security
SCSI Menu
– SCSI IDs
– Emulation Mode
– SCSI Parity
Option
Configuration
Menu
Ethernet Menu
– Ethernet
Configuration
– Network Address
– IP Address
– Subnet Mask
– Gateway Addr
– Ethernet Security
– Read
– Write
– Broadcast
– FTP User
– FTP Password
Sequential Mode
– Baud Rate Menu
– Clean Slot (xx) Option
– Autoclean Option
– Cleaning Tape Cycles
– Left
– POST Bar Code Scan
– Option
– Verify Barcode
– Checksums
– Loop
– Restart
– Next Cartridge
Command
Menu
Drive Menu
– Drive Status
– Unload Drive
– Clean Drive
– Calibrate Drive
Library
Information
– Move Cartridge
– Initialize Element
Status
– Home Robot
– Park
– Position to Element
– Self Test
– Cycle Pick/Put
– Cycle Reach
– Cycle X-Axis
– Cycle Wrist
– Cycle Solenoid
Demo Menu
Park and Unlock
for Shipping
– Code Version
– Library Serial Num
– System Statistics
– System Sensors
Figure 19. V 10.x Menu Structure
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The Main Menu selections are described in the following table.
Table 2. Main Menu Selections
Menu
Selection
Description
Cartridge Inventory
Displays the library’s current cartridge inventory on three
sequential screens.
Security
(Enabled/
Disabled)
Allows you to enable or disable security from the LCD with a
password. This prevents unauthorized personnel from disprupting library operation through either the LCD or the SCSI
bus.
Robot Mode
Displays the current robot control mode (SCSI, LCD, Sequential, or Console) and allows you to change the mode.
Config (Configuration) Menu
Allows you to change the serial port baud rate, set the autoclean function, reserve a fixed slot for a cleaning cartridge, and
choose whether the library scans the cartridge barcode labels
after power up.
SCSI Menu
Displays the SCSI IDs for the library and tape drive. Allows you
to set the SCSI IDs, emulation mode, and SCSI parity checking.
Sequential Mode
Allows you to select options for sequential mode operation, if
you intend to operate the library as a sequential stacker
device.
Ethernet Menu
Allows you to configure the library for operation on an Ethernet
network.
Library Information
Displays information about the library code versions, system
statistics, and system sensors.
Drive Menu
Allows you to view the status of the tape drive. This menu also
allows you to connect the serial port to the tape drive to perform diagnostics or upgrade firmware.
Demo Menu
Allows you to run various demonstration programs to observe
how the library operates.
Command Menu
Allows you to issue commands for basic robot motion operations and perform diagnostic tests.
Park and Unlock
for Shipping
Moves the robot to the park position for shipment and unlocks
the door.
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OPERATOR KEYS
Use the operator keys to perform the following actions:
Table 3. Operator Keys
Key
Description
Moves up, down, left, or right through the menus and
screens, depending on which directional arrow you press.
(Arrow keys)
[ESCAPE]
Returns to the previous menu or screen, or cancels an
operation without saving changes.
[ENTER]
Selects the item next to the screen arrow or accepts a
change.
[STATUS]
Displays the Status Screen, which shows library status,
tape drive status, and operator messages.
[MENU]
Displays a menu of options for configuring the library, viewing information screens, and issuing commands to the
library.
[UNLOCK DOOR]
Stops robot operations and releases the door’s interlock
mechanism. The door can then be opened manually.
[RESET]
Displays the Reset screen, which allows you to reset the
library.
ERROR CODES
If a hardware error occurs, an error code appears on the Status Screen, one frame at a time. Refer to
Appendix C for help in diagnosing and correcting errors. You must correct the error before operation can
continue.
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Configuring the Library
This section describes how to set the library’s configuration options. Refer to the table below for an
explanation of each configuration item and determine which ones you need to set. Then follow the
appropriate steps in this section to set those options.
NOTE
Ethernet configuration, control modes and
configuration are described later in this manual.
sequential
mode
Table 4. Library Configuration Options
Configuration
Option
Description
SCSI Menu:
SCSI IDs
Setting SCSI IDs is required for library operation. View the default
settings and change them if necessary.
Emulation Mode
Setting an emulation mode is required if your application software
does not support a Plasmon V 10.x.
SCSI Parity
By default, parity checking is enabled. If desired, you can disable
parity checking for the library if the SCSI adapter card connected
to the library does not support parity checking.
Configuration Menu:
Baud Rate
Setting a baud rate is only required for communicating over the
serial port for firmware upgrades and diagnostics. You do not need
to set this option for normal library operations.
Clean Slot
Autoclean
Clean Cycles Left
These three options allow you to set up automatic tape drive
cleaning.
Note: To use automatic cleaning, a cleaning cartridge must be
installed.
POST Barcode Scan If your software application does not automatically scan barcode
labels when the library powers up or when the door is opened and
closed, you can set this option so the library automatically scans
the labels. By default, this option is turned off when the library is
shipped.
Note: If your library does not include a barcode scanner, the LCD
shows “N/A” after the option.
Verify Barcode
Checksums
This option instructs the library to look for barcode labels with
checksum characters. If you plan to use barcode labels that
include checksum characters, you should enable this feature. By
default, this option is turned off when the library is shipped.
Note: If your library does not include a barcode scanner, the LCD
shows “N/A” after the option.
Security Menu:
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Configuration
Option
Security
Description
By setting security, you prevent unauthorized personnel from disrupting the operation of the library through either the LCD keypad
or the SCSI bus.
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SETTING THE SCSI IDS
This section describes how to view the default SCSI IDS for the library and change them, if necessary.
NOTE
The library and tape drive must each have a unique SCSI ID within
each SCSI bus. Because you may have multiple buses, the library
does not check for duplicate SCSI IDs. It is your responsibility to make
sure you do not assign duplicate IDs within a bus.
To view and change the SCSI IDs:
1. If the security option is enabled, disable it.
2. From the operator panel’s keypad, press [MENU] to display the menus. The first menu item to
appear is “Cartridge Inventory”.
3. Press the down arrow key until “SCSI Menu” displays. The SCSI Menu screen shows the
current ID settings. In the example below, the tape drive is set to 01 and the library is set to
00.
SC S I
D
0 1
L
Me n u
0 0
4. If these default IDs are correct for your library setup, you do not need to change the settings
and can press [ESCAPE] to return to the SCSI Menu. If you want to change the settings,
continue with the following steps.
5. Press [ENTER]. The SCSI IDs screen displays.
SC S I
D
0 1
L
I D s
0 0
6. Press [ENTER] again to display the next screen for changing the IDs.
I D s ?
D
0 1
b
L
0 0
→
7. To select the drive or library, use the left and right arrow keys to move the screen arrow ( b )
to the appropriate column. To change the ID, use the up and down arrow keys to toggle
through values.
8. When you have set the SCSI IDs, press [ENTER] to save your changes. The screen displays
a status message for the ID you changed. When the library has finished changing the IDs,
the SCSI IDs screen displays the new settings.
9. If desired, press [ESCAPE] to return to the SCSI Menu.
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SETTING THE EMULATION MODE
This section describes how to configure the library so that it emulates an Exabyte 210 or 480 library by
returning “EXB-480” or “EXB-210” in response to a SCSI INQUIRY command. You may need to set
emulation if your software package does not yet support the Plasmon V 10.x, but does support an Exabyte
210 or 480.
To emulate an Exabyte 480, 430, or 210:
1. If the security option is enabled, disable it.
2. Display the SCSI Menu. If necessary, press [MENU] to display the menus (or return to the top
of the menu selections). Press the down arrow key until “SCSI Menu” is displayed on the
screen, then press [ENTER]. The SCSI IDs screen appears.
3. Press the down arrow key until “Emulation Mode” displays, as shown below. This screen
shows the current emulation mode (none, EXB-210, EXB-480, or EXB-430).
E m u l a t i o n
Mo d e :
No n e
4. Press [ENTER]. The following screen displays.
Emu l a t i o n
No n e
Mo d e ?
b
5. Use the up or down arrow key to select EXB-210 or EXB-480, then press [ENTER]. The
Emulation Mode screen shows the new selection.
6. If desired, press [ESCAPE] to return to the SCSI Menu.
SETTING THE SCSI PARITY OPTION
When the SCSI Parity option is enabled, the library checks all data coming across the SCSI bus for parity
(if the SCSI adapter card connected to the library supports parity checking). This setting remains in effect
across power cycles. By default, SCSI parity is turned on when the library is shipped.
NOTE
Parity checking for the library can also be enabled through the
application software by using the SCSI command, MODE SELECT.
The method used last to set parity checking (LCD or SCSI) has
precedence. Parity checking for the tape drive is set separately.
To set parity checking:
1. If the security option is enabled, disable it.
2. Display the SCSI Menu. If necessary, press [MENU] to display the menus (or return to the top
of the menu selections). Press the down arrow key until “SCSI Menu” is displayed on the
screen, then press [ENTER]. The SCSI IDs screen appears.
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3. Press the down arrow key until “SCSI Parity” displays, as shown below. This screen shows
whether parity is enabled (1) or disabled (0).
S C S I
P a r i t y
Op t i o n :
1
4. Press [ENTER]. The following screen displays.
SCS I
1 ↓
P a r i t y ?
5. Use the up or down arrow key to select “1” to turn on parity checking or “0” to turn off parity
checking, then press [ENTER]. The SCSI Parity Option screen shows the new setting.
6. If desired, press [ESCAPE] to return to the SCSI Menu.
SETTING THE CLEAN SLOT OPTION
The Clean Slot option designates the right-most fixed cartridge slot (closest to the tape drive) as a
permanent storage location for a cleaning cartridge.
To set the Clean Slot option:
1. If the security option is enabled, disable it.
2. Change the control mode to LCD (see page 66).
3. Display the Config Menu. If necessary, press [MENU] to display the menus. Press the down
arrow key until “Config Menu” displays, then press [ENTER]. The Baud Rate menu appears.
4. Press the down arrow key to display “Clean Slot Option,” then press [ENTER]. The Clean Slot
Option screen shows which slot is designated as the cleaning slot (10 in the example below)
and whether the option is on (1) or off (0).
C l e a n
S l o t
( 1 0 )
Op t i o n :
0
5. Press [ENTER]. The following screen appears.
C l e a n i n g
S l o t
1 0 ?
S l o t
a t
0 ↑
6. Press the up or down arrow key to select “1” to turn the fixed cleaning slot option on or “0” to
turn it off, then press [ENTER]. The Clean Slot screen shows the current selection.
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SETTING THE AUTOCLEAN OPTION
The Autoclean option allows the library to automatically perform the cleaning process without interrupting
normal library operation. With Autoclean enabled, the library monitors the cleaning requirements of the
tape drive. When the drive indicates a “Needs Cleaning” status, the robot automatically removes the
cleaning cartridge from the cleaning cartridge slot and inserts it into the tape drive. After completing the
cleaning cycle, the library decreases the Clean Cycles Left counter by one.
NOTE
If you enable Autoclean, make sure the cleaning option in your
software is turned off.
To set the Autoclean option:
1. If the security option is enabled, disable it.
2. Display the Config Menu. If necessary, press [MENU] to display the menus. Press the down
arrow key until “Config Menu” displays, then press [ENTER].
3. Press the down arrow key until “Autoclean Option” displays. This screen shows whether
Autoclean is enabled (1) or not (0).
A u t o c l e a n
Op t i o n :
0
NOTE
To use Autoclean, the clean slot must contain a cleaning cartridge and
the Clean Slot option must be enabled.
4. Press [ENTER]. The following screen displays.
Au t o c l e a n
D r i v e
?
0 ↑
5. Press the up or down arrow key to select “1,” which turns on the Autoclean option, or “0” to
turn the option off, then press [ENTER].
NOTE
When the library’s Clean Cycles Left counter reaches zero, the library
disables Autoclean and displays a message on the status screen
reminding you to replace the cleaning tape.
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SETTING THE CLEAN CYCLES LEFT OPTION
The Clean Cycles Left option is a counter that tracks the number of times a cleaning cartridge has been
used. When you install a new cleaning cartridge, you must use this option to set the number of cleaning
cycles that remain. After completing a cleaning cycle, the library automatically decreases the Clean Cycles
Left counter by one.
NOTE
Refer to the information provided with your cleaning cartridge to
determine how many cleaning cycles it contains.
To set the Clean Cycles Left option:
1. If the security option is enabled, disable it.
2. Display the Config Menu. If necessary, press [MENU] to display the menus. Press the down
arrow key until “Config Menu” displays, then press [ENTER].
3. Press the down arrow key to display “Cleaning Tape Cycles Left.”
C l e a n i n g
Cy c l e s
T a p e
L e f t :
1
NOTE
To set the Cleaning Cycles Left option, the clean slot must contain a
cleaning cartridge, and the Clean Slot option must be enabled.
4. Press [ENTER]. The following screen displays.
C l e a n i n g
L e f t ?
Cy c l e s
1 ↑
5. Use the arrow keys to set the number of cleaning cycles that remain on the installed
cartridge, then press [ENTER].
SETTING THE POST BARCODE SCAN OPTION
When the POST Barcode Scan option is enabled, the library automatically scans the barcode labels
whenever the library door is opened and closed or whenever the library powers up. By default, this option
is turned off. Enabling this option increases the time required to complete POST during startup.
NOTE
If your library does not include a barcode scanner, the LCD displays
“N/A” next to this option.
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To turn on the POST Barcode Scan option:
1. If the security option is enabled, disable it.
2. Display the Config Menu. If necessary, press [MENU] to display the menus (or return to the
top of the menu selections). Press the down arrow key until “Config Menu” is displayed on
the screen, as shown below. The second line of the Config Menu shows the current baud
rate and whether autoclean is enabled.
C o n f i g
1 1 5 2 0 0
Me n u
CLN : o f f
3. Press [ENTER].
4. Press the down arrow key until “POST Barcode Scan Option” displays. This screen shows
whether barcode scanning is enabled (1) or disabled (0).
P O S T
B a r c o d e
S c a n
Op t i o n :
0
5. Press [ENTER]. The following screen displays.
S c a n
B a r c o d e s
d u r i n g
POST ?
0 ↑
6. Use the up or down arrow key to select “1,” which turns on the option, or select “0” to turn the
option off. Press [ENTER]. The POST Barcode Scan Option screen displays the new setting.
7. If desired, press [ESCAPE] to return to the Config Menu.
SETTING THE VERIFY BARCODE CHECKSUMS OPTION
If you use barcode labels that contain checksum characters, you should enable the Verify Barcode
Checksums option. If you do not use barcode labels that include checksum characters or if you mix labels
containing checksum characters with labels that do not, you should turn off the Verify Barcode Checksums
option. By default, this option is turned off.
NOTE
If your library does not include a barcode scanner, the LCD displays
“N/A” next to this option.
You can determine whether your barcode labels contain checksum characters by contacting your vendor
or by following these steps:
1. Count the number of black bars on the label. (The number will be a multiple of 5.)
2. Divide this number by 5 to get the number of characters.
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3. Subtract the number of human-readable characters on the label from the result of step 2. If
the result is 2, the label does not include a checksum character; if the result is 3, the label
includes a checksum character.
To set the Verify Barcode Checksums option:
1. If the security option is enabled, disable it.
2. Display the Config Menu. If necessary, press [MENU] to display the menus (or return to the
top of the menu selections). Press the down arrow key until “Config Menu” is displayed on
the screen, then press [ENTER]. The Baud Rate screen appears.
3. Press the down arrow key until “Verify Barcode Checksum” displays, as shown below. This
screen shows whether this option is enabled (1) or disabled (0).
V e r i f y
B a r c o d e
Ch e c k s ums :
0
4. Press [ENTER]. The following screen displays.
Ve r i f y
B a r c o d e
Ch e c k s ums ?
0 ↑
5. Use the up or down arrow key to select “1,” which turns on the option, or select “0” to turn the
option off. Press [ENTER]. The new setting appears on the Verify Barcode Checksums
screen.
6. If desired, press [ESCAPE] to return to the Config Menu.
SETTING THE LCD SECURITY OPTION
The library’s security option allows you to prevent unauthorized personnel from disrupting the operation of
the library. Security can be enabled or disabled in either of two ways:
•
LCD security. You can set the security option from the LCD, as described in this section.
•
SCSI security. The application software can issue a SCSI MODE SELECT command to turn
security on or off, as described in the Plasmon V 10.x SCSI Reference (or see your
software documentation).
Whichever method is used to enable security (LCD or SCSI) must also be used to disable security. That is,
if you enable security from the LCD, you must disable it from the LCD. If security is enabled by the
application (SCSI), it must be disabled by the application.
When you enable security, the following activities are prevented:
•
Changing SCSI IDs
•
Changing the robot control mode
•
Using the Commands Menu and the Demo Menu
•
Opening the front door (LCD security only)
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•
Communicating with the tape drive across the serial port
•
Changing SCSI parity checking
•
Changing emulation mode
•
Cleaning the tape drive
•
Changing the POST Barcode Scan option
•
Changing the Ethernet options
If you attempt to perform any of these operations when security is enabled, the library displays a message
that states security is active.
ENABLING SECURITY FROM THE LCD
1. Display the Security screen. If necessary, press [MENU] to display the menus (or return to the
top of the menu selections). Press the down arrow key until “Security” is displayed on the
screen, as shown below. This screen shows whether security is currently enabled or
disabled.
S e c u r i t y
D i s a b l e d
2. Press [ENTER]. An informational message displays, then the following screen appears.
P a s s wo r d ?
0 0 0
←
b
→
3. Use the left and right arrow keys to move across the columns. Use the up and down arrow
keys to select a number. When you have selected a password, press [ENTER]. A prompt
similar to the one below appears.
P a s s wo r d :
0 0 0
Ac c e p t ?
4. Press [ENTER] to accept the new password. The Security Screen then displays “LCD
Password.” (Security remains in effect across resets.)
NOTE
You must use the same password to turn security off.
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DISABLING SECURITY FROM THE LCD
1. Display the Security screen. If necessary, press [MENU] to display the menus (or return to the
top of the menu selections). Press the down arrow key until “Security” is displayed on the
screen, as shown below. If security is enabled, “LCD Password” displays on this screen.
NOTE
Security may have been enabled by your application using a SCSI
command (the LCD will display “SCSI”). If this is the case, security
must be disabled by your application. Refer to your software
documentation or to the Plasmon V 10.x SCSI Reference.
S e c u r i t y
LCD
P a s s wo r d
2. Press [ENTER]. The following screen appears.
P a s s wo r d ?
0 0 0
←
b
→
3. Use the left and right arrow keys to move across the columns. Use the up and down arrow
keys to select a number. Press [ENTER]. Security is then disabled.
Checking the Setup
After you install the library hardware and configure the library, check the setup by performing the
suggested exercises below. While these exercises are not required, it is a good idea to verify that your
software and hardware are properly communicating before you begin operations.
•
Use the options on the Demo Menu or Command Menu to exercise the hardware. These
exercises help determine whether the library hardware components are operating properly.
See the Performing Hardware Exercises section in the Library Operation chapter.
NOTE
These hardware exercises require changing the control mode to LCD.
When you complete the exercises, be sure to change the library’s
control mode back to SCSI, which is the library’s standard operating
mode.
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•
If you have not already done so, install the software application on the host computer.
Instruct the software to perform a cartridge load and unload operation for the tape drive.
This test helps determine whether the software and library are communicating properly.
•
Back up several megabytes of data to the tape drive and perform a comparison check on
the backed up data. This determines whether the software and tape drive are
communicating properly.
If the library and tape drive are not operating as expected, refer to the Troubleshooting chapter for
information. If there is an error code displayed on the LCD, see Appendix C. If you cannot resolve the
problem yourself, contact Plasmon (see Contacting Plasmon at the back of this manual).
Beginning Library Operations
Before you begin library operations, check the following:
•
The cartridge magazine is installed.
•
The robot gripper does not contain a cartridge.
•
The library door is closed.
•
The library is in the proper control mode. SCSI is the standard operating mode (see the
Changing the Robot Control Mode section in the Library Operations chapter).
When you have successfully completed the hardware installation and library configuration, use the
application software to perform backup and restore operations automatically. During normal library
operations, you do not need to intervene in the cartridge processing. However, for occasional tasks you
may need to perform, refer to the Library Operation and Tape Drive Operation chapters.
If your library includes the optional Ethernet connector and Plasmon Library Monitor software, and you
want to use it to monitor library operations remotely, follow the instructions in the Ethernet Configuration
chapter.
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C HAPTER 4
ETHERNET CONFIGURATION
As an option, your library may include an Ethernet connection, which can be used to remotely view the
library’s operation (with the Plasmon Library Monitor software) and to access the library’s firmware via
FTP. (For more information about upgrading firmware, see the Diagnostics and Firmware chapter.)
This chapter describes the following:
•
Configuring the library for use with Ethernet
•
Viewing the Ethernet Security screens
•
Connecting the Ethernet cable
•
Monitoring the Ethernet LEDs
NOTE
If the library includes an Ethernet connection, it also includes a CD
that contains the Plasmon Library Monitor software. For software
installation instructions, refer to the readme file on the CD. (The
Library Monitor software can be installed before or after Ethernet
configuration.)
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Setting Ethernet Addresses
This section describes how to set the network addresses that enable the library to communicate in the
Ethernet network. For more detailed information about these addresses, see the table on the next page
and the readme file for the Library Monitor software.
NOTE
If your library does not include an Ethernet configuration, the Ethernet
screens are not available on the LCD display.
To set the Ethernet addresses:
1. From the operator panel keypad, press [MENU] to display the menus. Press the down arrow
key until “Ethernet Menu” is displayed on the screen. This menu shows the current Ethernet
addresses, similar to the ones in the following example.
E t h e r n e t
Me n u
S 2 0 5 . 1 6 1 .
8 .
9
2. Press [ENTER]. The Ethernet Configuration Menu displays, as shown below.
E t h e r n e t
Co n f i g u r a t i o n
3. Press [ENTER]. The Network Address screen appears.
N e t w o r k
Ad d r e s s : S t a t i c
There are four screens for setting Ethernet configuration options: Network Address, IP Address, Subnet
Mask, and Gateway Address. Each is described in the following table.
4. For each screen, press [ENTER] to display another screen for setting values, use the arrow
keys to select the values, then press [ENTER] when you are done.
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Table 5. Ethernet Configuration Options
Ethernet
Address
Description
Network Address
Selects the method used to set the Internet Protocol
(IP) address of the library, as follows:
• Static – The library uses a fixed IP Address,
which is assigned in the IP Address field,
described below.
• DHCP – The library uses an IP address
assigned by the network DHCP (Dynamic
Host Configuration Protocol) server.
For ease of use, Plasmon recommends using a Static
IP address.
IP Address
Sets the IP address of the library, which acts as a
Simple Network Management Protocol (SNMP)
device in the network.
Subnet Mask
Sets the subnet (subnetwork) mask, a set of numbers
that allows routing of communication to designated
devices within the network.
Note: This option is only displayed if the network
address is set to Static.
Gateway Address
Sets the default TCP/IP (Transmission Control Protocol/Internet Protocol) gateway address, which allows
routing of communication outside the subnet.
Note: This option is only displayed if the network
address is set to Static.
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Viewing the Ethernet Security Screens
The Ethernet security screens allow you to view the read-only values for the following community access
strings: Read, Write, and Broadcast. Community strings provide security for Simple Network Management
Protocol (SNMP) communication. Ethernet security also contains information about the user name and
password for the secure transfer of library and Ethernet firmware upgrades via File Transfer Protocol
(FTP).
NOTE
You can change these values in the Library Monitor software shipped
with the library (see the Help file shipped with the software) or by
using the library’s console interface (see the Diagnostics and
Firmware chapter for more information about accessing the console
interface).
To view the Ethernet security screens:
1. From the operator panel keypad, press [MENU] to display the menus. Press the down arrow
key until “Ethernet Menu” is displayed on the screen.
E t h e r n e t
Me n u
S 2 0 5 . 1 6 1 .
8 .
9
2. Press [ENTER]. The Ethernet Configuration Menu displays, as shown below.
E t h e r n e t
Co n f i g u r a t i o n
3. Press the down arrow until “Ethernet Security” displays.
E t h e r n e t
S e c u r i t y
4. Press [ENTER]. The first screen to appear is shown below.
„
R e a d :
“P u b l i c“
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The following table describes each Ethernet security screen.
Table 6. Ethernet Security Screens
Ethernet Security
Description
Read
Displays the alphanumeric string for the Read Community contained in the SNMP administration framework. (This value can only be changed in the library’s
console interface.)
Write
Displays the alphanumeric string for the Write Community contained in the SNMP administration framework. (This value can be changed in the library’s
console interface or in the Library Monitor software.)
Bcast (Broadcast)
Displays the alphanumeric string for the Broadcast
Community contained in the SNMP administration
framework. (This value can be changed in the
library’s console interface or in the Library Monitor
software.)
FTP User
Displays the FTP user name, up to 16 characters.
The default is “anonymous.”
FTP PW (Password)
Displays the FTP password, up to 16 characters. The
default is “Plasmon.
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Connecting the Ethernet Cable
This section describes how to connect the library to the server by attaching an Ethernet cable to the
Ethernet port. The Ethernet port is located on the back of the library, as shown in the following figure. (For
Ethernet cable specifications, see Appendix A.)
Ethernet
port
Figure 20. Ethernet Connector
To connect the Ethernet cable:
1. Insert one end of the cable into the Ethernet port until you hear it snap into place.
2. Connect the other end of the cable to the server where you plan to install the Library Monitor
software.
Monitoring the Ethernet LEDs
The Ethernet light-emitting diodes (LEDs) indicate the operating status of the Ethernet connection. The two
LEDs are located above the Ethernet port, as shown below.
Activity LED
Link LED
Figure 21. Ethernet LEDs
The Link LED turns on when a link to the network has been established. The Activity LED blinks when data
transmission or reception is taking place.
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LIBRARY
C HAPTER 5
OPERATION
This chapter describes the following library operations you may need to perform:
Replacing cartridges and the magazine
•
Storing cartridges
•
Changing the robot control mode
•
Operating the library in sequential mode
•
Viewing the cartridge inventory
•
Resetting the library
•
Performing hardware exercises
•
Displaying information about the library
NOTE
The application software automatically controls the library’s robotics to
perform backup and restore operations. Normally you do not need to
intervene in the cartridge processing. However, you may occasionally
need to perform the tasks described in this chapter.
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Replacing Cartridges and the Magazine
This section describes how to replace cartridges and the magazine by opening the front door.
NOTE
When you open and re-close the door, the library performs the
cartridge inventory process.
OPENING THE FRONT DOOR
1. If the security option has been enabled, disable it.
2. On the operator panel’s keypad, press the [UNLOCK DOOR] button. At the Unlock Door
prompt, press [ENTER].
3. Wait while the library moves the robot to the park position (between the fixed slots and the
tape drive).
NOTE
Do not force the front door open. Forcing the door could prevent the
interlock mechanism from releasing by security or through the
application software.
4. Pull open the door as shown in the following figure.
Door
Figure 22. Opening the Front Door
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REPLACING THE MAGAZINE
1. From inside the door, remove the magazine by grasping the handle and pulling it straight out,
as shown in the following figure.
Magazine
handle
Figure 23. Removing the Magazine
2. If desired, replace cartridges in the magazine (see the Hardware Installation chapter for
instructions).
3. Insert the magazine into the library so that the plastic alignment tabs are up (as shown in the
following figure) and the alignment grooves are down. The magazine can only be inserted
one way; do not try to force it into the library.
Magazine
alignment tabs
Figure 24. Replacing the Magazine
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CLOSING THE FRONT DOOR
1. Close the front door. Make certain the door closes completely so the door locks can engage.
The door locks automatically.
2. If necessary, re-enable security.
Storing Cartridges
To maximize the shelf life of your tapes and ensure data integrity, follow these guidelines when storing
cartridges:
•
Store cartridges in a suitable environment. Follow the specifications for storage
temperature and other environmental requirements, as described on the cartridge
packaging. Do not allow the temperature and humidity in the storage environment to
fluctuate.
•
Keep the storage location as free of airborne particulates as possible. To eliminate
obvious sources of particulates, do not permit anyone to smoke, eat, or drink near the
storage area, and do not store cartridges near a copier or printer that may emit toner and
paper dust.
•
Store cartridges with the write-protect switch in the protected position.
•
Store cartridges as soon as possible after you remove them from the library.
Immediate storage helps avoid many of the conditions that can damage tapes, such as
temperature and humidity fluctuation, particulate contamination, and excessive handling.
•
If possible, store cartridges in a cartridge magazine. In the cartridge magazine,
cartridges are protected from airborne contaminants by a clear plastic cover. With the
cover in place, the magazines can be stacked on top of each other to make the most
efficient use of storage space.
Changing the Robot Control Mode
To determine which interface controls robot motion, you can set the library to one of the following control
modes: SCSI, LCD, Sequential, or Console. These control modes allow you to operate the library with the
application software (SCSI), operate the library as a stacker device (Sequential), or perform diagnostic
functions on the library (LCD or Console). The standard operating mode is SCSI, which is also the default
setting for the library.
NOTE
Control mode settings remain set through subsequent power cycles.
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Control modes are described in the following table.
Table 7. Robot Control Modes
Control
Mode
Description
SCSI mode
In this standard operating mode, the application software
controls the motion of the robot by issuing SCSI commands across the SCSI bus.
Note: The application software can issue commands to
the library regardless of the control mode. However, the
library must be in SCSI mode for the software to control
robot motion.
Sequential
In this mode, the robot picks all cartridges sequentially,
from the first cartridge in the magazine through the last
cartridge in the fixed slot.
LCD mode
If you want to perform any operations from the operator
panel that involve moving the robot, you need to set the
library to LCD mode.
Console mode
In this mode, you can control the motions of the robot from
a remote console program connected to the library’s 9-pin
serial port. For more information about the console program, see the Diagnostics and Firmware chapter
To change the control mode:
1. If the security option is enabled, disable it.
2. Press [MENU] to display the menus, then press the down arrow until “Robot Mode” displays.
The Robot Mode screen shows the currently activated mode.
R o b o t
Mo d e
SCS I
3. Press [ENTER]. An informational message displays, then the following screen displays.
Ro b o t
SCS I
Mo d e ?
b
4. Use the arrow keys to select the desired mode and press [ENTER]. The Robot Mode screen
shows the new selection.
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Operating the Library in Sequential Mode
When the library is operating in Sequential mode, its internal firmware instructs the robot to move
cartridges sequentially between the cartridge slots and the tape drive. Sequential mode is useful with
software applications that support functions performed by the tape drive but not functions performed by the
library robotics.
In Sequential mode, the library performs the following steps:
1. Picks the cartridge from slot 1 and places it in the tape drive. If the slot is empty, the robot
picks the next cartridge in the magazine.
2. Waits until the tape drive ejects the cartridge, then returns the cartridge to its original slot.
3. Repeats these steps for the next cartridge until it has processed all of the cartridges.
4. Returns to the first cartridge and begins the process again or stops, depending on how the
Loop option is set.
SEQUENTIAL OPTIONS
To customize how Sequential mode works, you can set the Loop, Restart, and Next Cartridge options.
These options are not affected by a reset or power cycle.
LOOP OPTION
The Loop option determines what the library does after it finishes processing the last cartridge in a
sequence. As shown in the following table, the library can either loop back to the first cartridge in the
sequence and start processing the cartridges again or stop and wait for operator intervention. (Operator
intervention typically means opening the library’s door, removing the cartridge magazine, installing a new
magazine, and closing the door.)
Table 8. Sequential Mode Loop Option
If Loop is...
The Library...
On
Returns to cartridge 1 and starts processing the cartridges
again.
Off
Stops processing cartridges and waits for operator intervention.
RESTART OPTION
The Restart option determines where the library restarts after it is reset or power cycled, or after the door is
opened and closed. The library can restart either at the beginning of the cartridge sequence or where it left
off when the interruption occurred.
As shown in the following table, the Restart option determines what the library does next.
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Table 9. Sequential Mode Restart Option
If Restart is...
The Library...
On
Restarts at slot 1.
Off
Resumes where it left off.
Before restarting, the library performs the following actions:
1. If the robot is moving a cartridge, it finishes the move. (This includes inserting the cartridge
into the tape drive if the robot is moving a cartridge to the tape drive.)
NOTE
If you attempt to open the door, the library does not release the door
interlock until it the move completes.
2. The library performs a power-on self-test (POST). If you open the door, the library performs
its POST after you close the door.
3. If a cartridge is in the tape drive, the robot waits for the cartridge to eject, then returns it to its
original slot.
NEXT CARTRIDGE OPTION
The Next Cartridge option allows you to interrupt sequential processing and specify that the next cartridge
the library selects is the cartridge in slot 1. If you want to resume sequential processing from the first
cartridge, select Next Cartridge from the Sequential Mode menu.
SETTING SEQUENTIAL OPTIONS
To set sequential options:
1. If the security option is enabled, disable it.
2. Press [MENU] to display the menus, then press the down arrow until “Sequential Mode”
displays. The Sequential Mode screen shows the current settings for the Loop option (L), the
Restart option (R), and the Next Cartridge option (N).
S e q u e n t i a l
L 0
R1
Mo d e
N 0
3. Press [ENTER]. The Loop Option screen appears. The screen shows whether the Loop
option is on (1) or off (0).
L o o p
Op t i o n :
0
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4. Press [ENTER] again to display the screen for changing the Loop option.
L o o p
Op t i o n ?
0
↑
5. Use the up or down arrow key to change the setting, then press [ENTER]. The Loop Option
screen shows the new setting.
6. Press the down arrow key to display the Restart Option screen. The screen shows whether
the Restart option is on (1) or off (0).
R e s t a r t
Op t i o n :
1
7. Press [ENTER] again to display the screen for changing the Restart option.
R e s t a r t
Op t i o n ?
1 ↓
8. Use the up or down arrow key to change the setting, then press [ENTER]. The Restart Option
screen shows the new setting.
9. Press the down arrow key to display the Next Cartridge Option screen.
N e x t
C a r t r i d g e :
?
10. Press [ENTER] to set the next cartridge to 1 or [ESCAPE] to cancel.
11. Press [ESCAPE] to return to the Sequential Mode screen.
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AVOIDING INTERRUPTIONS
Although the library has effective methods for resuming operation, it is best to avoid interruptions when the
library is operating sequentially. In particular:
•
Do not reset or power cycle the library unless absolutely necessary. Reset the library
only to clear certain error conditions and power off the library only to perform maintenance
or to store it. Avoid resetting or power cycling the library when a cartridge is in the tape
drive or the robot.
•
Do not open the door unless absolutely necessary. During operation, open the door only
to replace the magazine after the library has processed all the cartridges. Never force the
door. The library does not release the door until it completes a cartridge move or load
already in progress. Certain applications may also prevent the door from being opened.
•
Do not remove a cartridge from the tape drive or insert a cartridge into the tape drive.
If you want to remove a cartridge, wait until the robot has placed it in the magazine before
removing it. If you want to add a cartridge, add it directly to the magazine.
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Viewing the Cartridge Inventory
The Cartridge Inventory screens allow you to view information the library maintains for each storage
element (the magazine slots, the fixed slots, the tape drive, and the robot).
To view the cartridge inventory:
1. From the operator panel keypad, press [MENU] to display the menus. The first menu item to
appear is “Cartridge Inventory,” as shown in the following example.
C a r t r i d g e
I n v e n t o r y
2. Press [ENTER].
The Cartridge Inventory screen shows information about the slots in the magazine (M 1
through 7), the fixed cartridge slots (8 through 10), the drive (D), and the robot (R). A bar (n)
underneath the element number indicates that a cartridge is stored in that element.
M1 2 3 4 5 6 7
←
„
„
8 9 10
DR
→
To select an element, use the left and right arrow keys to move across the columns. The
underline indicates the currently selected element. For example, in the screen above, the
first slot in the magazine is selected (1).
3. When you have selected an element, press [ENTER]. The Index and Type information for this
element appear on the screen. Use the up and down arrow keys to scroll through the fields.
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The following table provides a description of each field.
Table 10. Cartridge Inventory Fields
Cartridge
Inventory
Field
Description
Index:
Displays the element index for which the information is
being displayed.
Type:
Indicates the type of element: either a cartridge slot, drive,
or robot.
Warning:
Displays 0 if there are no failures or errors associated with
this element; or, displays an error code. See Appendix C for
a list of error codes and corrective actions.
Occupied:
Indicates whether the specified element contains a cartridge
(1) or not (0).
Valid:
Indicates whether the Occupied flag is accurate (1) or is
questionable (0).
Accessible:
Indicates if the element is accessible (1) or not (0). If the element is a magazine slot, it is accessible if the magazine is
installed. If the element is the tape drive, it is accessible if
the drive is installed in the drive bay and does not contain a
cartridge.
Present:
Shows whether the tape drive or magazine is installed
(1) or not (0).
Note: If the element references a slot, this flag indicates
whether the magazine is installed.
Label/Valid:
Indicates whether the Label field is valid (1) or not (0).
Label Error:
Indicates if the barcode scan was successful (0) or displays
an error condition:
60 – The barcode scanner could not read the barcode label
because there was no label on the cartridge.
61 – The barcode scanner could not read the barcode label
because the label was unreadable.
62 – The barcode scanner could not read the label because
the magazine is not present.
63 – The barcode scanner could not read the label for a single slot because the inventory is questionable.
64 – The barcode scanner could not read the label because
of a problem with the checksum character.
67 – The library could not collect barcode data for the fixed
slot because of a firmware or hardware problem.
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Cartridge
Inventory
Field
Description
Sndvol Match:
(Send
Volume
Match)
Indicates whether the cartridge label matched the template
sent with the last SCSI SEND VOLUME TAG command (1)
or not (0).
Source:
Displays the index of the last storage element from which
the cartridge was moved. If the Source displays “255”, the
cartridge in that element has not been moved since the last
reset.
Address:
Displays the SCSI address of this element.
Reserved:
Indicates whether the element is reserved by the host (1) or
not (0).
Rsv Host ID:
Displays the SCSI ID of the host that has reserved the
library (if it is reserved).
Reserve ID:
Displays the ID that the element is reserved under. This is a
number assigned by a host when the reservation was made.
If there is no reservation, the Reservation ID and Host ID
columns display “0”.
X Axis:
Displays the distance the robot must move along the X axis
to the specified element location.
W Axis:
Displays the distance the robot must move along the W axis
to the specified element location. A value of 0 indicates the
robot is at the front; a value of 500 indicates the robot is at
the back.
Total Puts:
Displays the number of times the library placed a cartridge
in that element since the last reset.
Total Put
Retries:
Displays the number of times the library retried placing a
cartridge in that element since the last reset.
Total Pick
Retries:
Displays the number of times the library retried picking from
that element since the last reset.
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Resetting the Library
To reset the library, you can use one of the following methods:
•
Press [RESET] from the front panel’s keypad, then press [ENTER] at the confirmation
screen.
•
Turn the library off, then back on.
If the library is performing a cartridge move operation when it is reset, it completes the move operation
before it performs the power-on self-test.
CAUTION
Before resetting the library, make sure the library or tape drive is not
communicating across the SCSI bus. Otherwise, resetting may disrupt
communications on the SCSI bus.
Performing Hardware Exercises
This section describes hardware exercises you can perform from the operator panel. Many of the tasks
may be necessary if you want to test library hardware operations.
Hardware exercises are available from the Demo Menu and Command Menu. The Demo Menu provides
options for running the library in a continuous demo mode, where the robot randomly moves cartridges
between slots. The Command Menu provides options for performing specific robot movements.
NOTE
You can perform diagnostics using console. For information, see the
Diagnostics and Firmware chapter.
USING ELEMENTS
Elements are the physical locations in the library that can accept a cartridge (the robot, the magazine slots,
the fixed slots, and the tape drive).
ELEMENT INDEXES
Each element has an element index, which enables the library to identify the elements. Many LCD
functions require you to use element indexes. For example, to move a cartridge using the Diagnostics
Menu, you must specify the source and destination element indexes. The source is either a cartridge slot
or the tape drive where the robot picks a cartridge. The destination is either the slot or the tape drive where
the robot places the cartridge.
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The following diagram shows the element index assignments for the library.
Fixed Cartridge
Slots
8
9
Tape Drive
10
82
Robot
86
2
1
Magazine
7
6
5
4
3
Figure 25. V 10.x Element Indexes
ELEMENT ADDRESSES
Your application software may use element addresses to identify elements in the library. The difference
between an element index and an element address is that an index is a fixed number set in the library’s
firmware, whereas an address can be changed by your application software (using the SCSI command,
MODE SELECT).
The library’s default element addresses correspond to the element indexes.
USING THE DEMO MENU
The Demo option causes the robot to randomly move cartridges from slot to slot, including the fixed
cartridge slots.
To run the demo option:
1. If necessary, disable security.
2. Change the robot mode to LCD.
3. Make sure there is at least one cartridge present and one empty slot before you begin the
test.
4. From the operator panel keypad, press [MENU] to display the menus. Press the down arrow
key until “Demo Menu” displays, as shown below.
D e m o
Me n u
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5. Press [ENTER]. The following screen appears.
U s e
D r i v e ?N ↑
6. Use the up or down arrow keys to indicate whether you want the tape drive used in the demo,
then press [ENTER]. If you selected Yes, the following screen appears.
L o a d
D r i v e ?N ↑
7. Use the up or down arrow keys to indicate whether you want cartridges loaded in the drive or
just inserted into the drive opening during the demo. Press [ENTER}. An informational
message displays, then the following screen appears.
0 0 0 0 0 1 0
←
b
→
8. Use the arrow keys to set the number of moves (the left and right arrow keys move across the
columns; the up and down arrow keys change the numbers). Then press [ENTER].
The library begins the demo and displays status messages. If you want to abort a demo in
progress, press [ESCAPE]. Press [ESCAPE] again to return to the Demo Menu.
USING THE COMMAND MENU
The Command Menu provides basic exercising functions for components in your library. Refer to the
diagram in this chapter showing the element indexes. These numbers correspond to the library
components and are necessary for some tests.
To perform diagnostic commands:
1. If necessary, disable security.
2. Change the control mode to LCD.
3. From the operator panel keypad, press [MENU] to display the menus. Press the down arrow
key until “Command Menu” displays, as shown below.
C o mm a n d
Me n u
4. Press [ENTER]. The LCD displays the first diagnostic test.
M o v e
C a r t r i d g e
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5. Use the up or down arrow keys to select one of the tests (described in the following table),
then press [ENTER].
6. When the test is finished, the screen displays a status message. Press [ESCAPE] to return to
the Command Menu or to abort a test in progress.
The following table describes each test and also provides additional instructions for performing the tests (if
applicable).
Table 11. Command Menu Selections
Test
Description
Move Cartridge
Moves a cartridge from one location to another.
Important: Do not insert a cartridge in the tape drive. The tape drive
will not automatically eject the cartridge.
Initialize Element Status
Scans cartridges for labels and checks for cartridge presence.
Home Robot
Causes the robot to move to the home position.
Park
Moves the robot to the park position, which is located between the last
fixed slot (index 10) and the tape drive, and rotated toward the back
(facing the tape drive).
Position to Element
Positions the robot in front of the tape drive, a fixed cartridge slot, or a
magazine slot.
Self Test
Causes the robot to perform a self test, as follows:
Moves from its current position to a position in front of the drive.
Rotates 180 degrees on the wrist axis and moves to a position in front
of slot 1.
Rotates 180 degrees on the wrist axis and returns to a position in front
of the drive.
Cycle Pick/Put
Causes the robot to move in and out of a slot a specified number of
times.
Cycle Reach
Causes the robot to move in and out on the reach axis.
Cycle X-Axis
Causes the robot to move left and right on the horizontal (X) axis.
Cycle Wrist
Causes the robot’s wrist to rotate from the rear-facing position to the
front-facing position.
Cycle Solenoid
Exercises the solenoid that controls the locking mechanism on the
front door.
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Displaying Library Information
This section describes how to view the following library information:
•
Code (firmware) version and serial number
•
Statistics (data about robot operations and elements)
•
System sensors (data about the library’s mechanical sensors)
VIEWING THE CODE VERSION AND SERIAL NUMBER
To view the code version and serial number:
1. From the operator panel keypad, press [MENU] to display the menus. Press the down arrow
key until “Library Information” displays, as shown below.
L i b r a r y
I n f o rm a t i o n
2. Press [ENTER]. The screen displays the library code version, similar to the example below.
„ C o d e
Vn . n
Ve r s i o n
n
3. Press the down arrow key to display the serial number.
„ L i b r a r y
Num :
S e r i a l
0 0 0 0 0 0 0 0 1
4. Press [ESCAPE] to return to the Library Information Menu.
VIEWING STATISTICS
The Statistics Menu allows you to review information about robot movements. To view statistics:
1. From the operator panel keypad, press [MENU] to display the menus. Press the down arrow
key until “Library Information” displays, as shown below.
L i b r a r y
I n f o rm a t i o n
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2. Press [ENTER]. The screen displays the library code version. Press the down arrow key
twice until “System Statistics” displays, as shown below.
S y s t e m
S t a t i s t i c s
3. Press [ENTER]. The first statistic to display is Total Moves, as shown in the example below.
„
T o t a l
Mo v e s :
1 4 2 4 0 6
4. To display additional Statistics screens, press the down arrow.
The following table describes the information in the Statistics screen.
Table 12. System Statistics Screens
Description(1)
System Statistic
Total Moves
The number of times the robot has picked a cartridge
and placed it in a slot or the tape drive.
Pick Retries
The number of times the robot retried picking a cartridge.
Put Retries
The number of times the robot retried placing a cartridge.
Rotate Retries
The number of times the robot retried rotating on the
wrist axis.
PTE Retries
The number of times the robot performed a position to
element (PTE) retry.
Powerup Count
The number of time the library has been power
cycled.
(1)
Cumulative over the life of the library.
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VIEWING SYSTEM SENSORS
The System Sensors screen enables you to check the current status of the library’s internal mechanical
sensors. To view system sensors:
1. From the operator panel keypad, press [MENU] to display the menus. Press the down arrow
key until “Library Information” displays, as shown below.
L i b r a r y
I n f o rm a t i o n
2. Press [ENTER]. The screen displays the library code version. Press the down arrow key until
“System Sensors” displays, as shown below.
S y s t e m
S e n s o r s
3. Press [ENTER]. The first screen to display is Door Locked, as shown in the example below.
„
Do o r
L o c k e d :
1
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The following table describes the information in the System Sensors screens.
Table 13. System Sensor Screens
System Sensor
Description
Door Locked:
The front door is locked (1) or unlocked (0).
Door Closed 1:
The first front door sensor is on (1) or off (0).
Door Closed 2:
The second front door sensor is on (1) or off (0).
Cartridge Seated:
A cartridge is seated in the robot (1) or the robot is
empty (0).
Reach Position:
The robot fingers are closed (1) or open (2).
Magazine Present:
The magazine is installed (1) or removed (0).
X Axis Home:
The robot is in the home position on the X axis (1)
or not (0).
X Axis EOT:
The robot is at the EOT (end of travel) position on
the X axis (1) or not (0).
Wrist Back:
The robot wrist position is toward the back of the
library (1) or not (0).
Wrist Front:
The robot wrist position is toward the front of the
library (1) or not (0).
Bay 1 Occupied:
The drive is installed in the drive bay (1) or the drive
bay is empty (0).
Library Fan Fail:
The library’s fan is operational (0) or has failed (1).
Drive 1 Fan Fail:
The fan for the drive is operational (0) or has failed
(1).
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TAPE D RIVE
C HAPTER 6
OPERATION
This chapter describes how to perform the following tasks:
•
Monitoring the tape drive status
•
Cleaning the tape drive
•
Ejecting a cartridge manually
NOTE
The application software automatically controls the tape drive to
perform backup and restore operations. You do not need to intervene
in the cartridge processing; however, you may need to occasionally
perform the tasks described in this chapter.
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Monitoring Tape Drive Status
You can monitor the status of the tape drives in several ways:
•
Reading the status light on the front of the drive
•
Viewing the library’s Drive Status screens
READING THE TAPE DRIVE STATUS LIGHT
The following illustration shows the tape drive’s main status indicators: the LED and the status light.
8
LED
Status light
Figure 26. Tape Drive Status Indicators
The following table describes the conditions of the status light.
NOTE
For more information about the LED codes, contact IBM or visit
www.storage.ibm.com.
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Table 14. Tape Drive Status Light Conditions
Status Light
Condition
Meaning
Off
The tape drive is not powered on.
Green/solid
The tape drive is powered on. If a solid “C” appears
simultaneously in the single-character display, the
drive needs cleaning.
Green/flashing
The tape drive is reading from the tape, writing to the
tape, rewinding the tape, locating data on the tape,
loading the tape, or unloading the tape.
Amber/solid
The tape drive is powering on or is in maintenance
mode.
Amber/flashing
If the light flashes once per second and a code
appears on the single-character display, an error
occurred and the drive or media may require service.
If the light flashes twice per second, the drive is
updating firmware.
If the light flashes four times per second, the drive
detected an error and is performing a firmware recovery.
VIEWING THE DRIVE STATUS SCREENS
From the Drive Status screens, you can view status information about the tape drives. These information
screens are updated whenever there is a change in drive status.
To display tape drive information:
1. From the operator panel keypad, press [MENU] to display the menus. Press the down arrow
key until “Drive Menu” appears.
D r i v e
Me n u
LTO
2. Press [ENTER]. A screen similar to the example below displays.
D r i v e
S t a t u s
R e a d y - NOTA P E
3. Press [ENTER] again and use the arrow keys to scroll through the status screens.
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The following table describes the information in the Drive Status fields.
Table 15. Drive Status Screens
Drive Status
Field
Description
Type
Identifies the tape drive model.
Serial Number
Displays the drive’s serial number.
Boot Version
Displays the code level of the drive’s boot ROM.
Flash Version
Displays the code level of the drive’s flash EEPROM.
Needs Cleaning
Indicates if the drive needs cleaning (1) or not (0).
Cart Status
Displays the status of the cartridge, if any, in the tape
drive.
Format
Displays the data format of the cartridge currently in
the tape drive.
Warning
Indicates that the drive is free of errors (0) or displays
an error code.
Present
Indicates whether the drive is not installed (0) or is
installed (1).
Access
Indicates whether the drive is not accessible to the
robot (0) because a cartridge is already loaded or the
drive’s status is unknown; or the tape drive is accessible (1) because a cartridge is ready to be loaded in
the tape drive or the drive is empty.
Occupied
There is no cartridge loaded in the tape drive (1) or a
cartridge is loaded (0).
Occup Valid
(Occupied Valid)
The door has been opened or some other interruption
has occurred so the occupied information may not be
reliable (0) or the occupied information is reliable (1).
Cleaning the Tape Drive
Under normal operating conditions, the tape drive does not require regular cleaning of the heads and tape
path. The tape drive contains an automatic cleaning mechanism that allows it to clean itself as necessary.
If the drive requires cleaning, the library displays a cleaning message on the Status Screen.
You can clean the tape drive in several ways:
•
Use the Autoclean option and store a cleaning cartridge in the appropriate fixed slot. The
Autoclean option instructs the library to clean the tape drive automatically when necessary
and without disrupting normal library operations.
•
Set the cleaning option in your software application (if available) so that the software
monitors drive cleaning. If your application software supports automatic cleaning, store a
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cleaning cartridge in the slot specified by the application.
Ejecting a Cartridge Manually
If a problem occurs that requires intervention, you may need to eject a cartridge from the tape drive. You
can either eject the cartridge by selecting “Unload Drive” from the LCD or by pressing the drive’s unload
button.
USING THE UNLOAD DRIVE OPTION
1. From the operator panel keypad, press [MENU] to display the menus. Press the down arrow
key until “Drive Menu” appears.
4D r i v e
Me n u
L T O / I BM
2. Press [ENTER]. The Drive Status menu appears.
3. Use the down arrow key to select “Unload Drive.”
4U n l o a d
D r i v e
4. Then press [ENTER]. The following screen appears.
4C o n f i r m
Un l o a d ?
R e a d y - T a p e
5. Press [ENTER] to eject the cartridge from the drive.
PRESSING THE UNLOAD BUTTON
CAUTION
Discharge static electricity from your body before touching the drive’s
front panel components. Touch a known grounded surface, such as
the library’s metal chassis.
Before pressing the unload button, make sure the tape drive is not
communicating across the SCSI bus. Pressing the unload button may
disrupt communications on the SCSI bus.
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To manually eject a cartridge:
1. Open the library door and remove the magazine.
2. Press the eject button on the tape drive’s faceplate, as shown by the arrow in the following
figure.
Figure 27. Tape Drive Unload Button
Resetting a Tape Drive
Resetting a tape drive causes the drive to perform its power-on self-test and rewind any loaded tape to the
beginning. If a cartridge is present, a tape drive reset may take as long as 2.5 minutes, depending on what
size cartridge you are using.
CAUTION
Before resetting the tape drive, make sure the tape drive is not
communicating across the SCSI bus. Resetting the tape drive may
disrupt communications on the SCSI bus.
NOTE
Performing a drive reset does not cause a cartridge loaded in the
drive to eject. If a cartridge is in the drive during a reset, make sure
that it is safe to overwrite the cartridge before performing a backup. If
you perform a backup without checking the loaded cartridge, you may
lose important data from a previous backup.
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To reset the tape drive:
1. Press the [RESET] key. The following screen appears.
4R e s e t
&
L i b r a r y
D r i v e s
2. Use the down arrow key to display the following screen if you want to reset the library only.
4R e s e t
L i b r a r y
3. Press [ENTER]. At the confirmation prompt, press [ENTER] again.
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DIAGNOSTICS
C HAPTER 7
AND F IRMWARE
This chapter describes how to do the following:
•
Upgrade library firmware via the console interface
•
Create a diagnostic listing via the console interface
•
View the LCD password via the console interface
•
Upgrade library firmware via FTP
•
Create a diagnostic listing via FTP
This chapter uses the following conventions:
•
Keys shown in brackets (for example, [ENTER]), are keys you press on your host
computer’s keyboard.
•
Words shown in Courier, for example chsterm, are commands you type.
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Connecting to the Console Interfaced
This section describes how to connect your library to the host computer and access the console interface.
You can use console for upgrading firmware, creating a diagnostic listing, and viewing the LCD password.
Before accessing the console interface, you must have the following:
•
Host computer that uses an RS232 serial port.
•
A straight-through 9-pin serial cable (not a null modem cable) with a male "D" connector.
•
Terminal emulation software, such as HyperTerminal, that supports the ANSI 3.64 terminal
protocol.
NOTE
Plasmon recommends that you use HyperTerminal, a standard
communications package available with Windows.
CONNECTING THE SERIAL CABLE
Connect the 9-pin cable to the back of the library and to the host computer. The following figure shows the
location of the 9-pin serial port on the back of the library.
9-pin serial port
Figure 28. Serial Port Connector
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SETTING THE LIBRARY’S BAUD RATE
Before accessing console, you must set the baud rate for the library to the host computer’s baud rate.
To set the library’s baud rate:
1. From the operator panel keypad, press [MENU] to display the menus. Press the down arrow
key until “Config Menu” displays, then press [ENTER]. The Baud Rate Menu displays the
currently selected baud rate, similar to the following example.
B a u d
R a t e
Me n u
1 1 5 2 0 0
2. Press [ENTER]. An informational message displays, then the following screen appears.
Ba u d ?
1 1 5 2 0 0 b
3. Use the up or down arrow key to select the baud rate that matches the baud rate of the host
computer, then press [ENTER].
ACCESSING CONSOLE USING HYPERTERMINAL
NOTE
These instructions assume you are using HyperTerminal, a
communications package available with Microsoft Windows. If
desired, you can use a different terminal emulation software package.
To access Console using HyperTerminal:
1. From your computer, launch HyperTerminal.
2. In HyperTerminal’s Connection Description screen, enter a name and choose an icon for this
communications session.
3. In HyperTerminal’s Connect To screen, choose the communications port you are using from
the Connect Using field. Click OK.
4. In the Properties screen, make sure the fields contain the following values, then click OK.
•
Bits per second: (baud rate of the computer)
•
Data bits: 8
•
Parity bits: none
•
Stop bits: 1
•
Flow control: none
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5. Check the ASCII setup from HyperTerminal:
a. From the File menu, select Properties.
b. In the Properties screen, select the Settings tab.
c.
In the Emulation mode field, select “ANSI.”
d. Click on the ASCII Setup button.
e. In the ASCII Setup screen, make sure none of the boxes have check marks.
Uncheck the boxes, if necessary.
f.
Click OK in the ASCII Setup screen.
g. Click OK again in the Properties screen.
6. The Console program should now appear in HyperTerminal’s main window. If necessary, type
redraw and then press [Enter] to refresh the screen.
7. If desired, type help and then press [Enter] to display Console’s Help screen, as shown in
the following figure.
NOTE
If garbled characters or no characters appear on the screen, make
sure you have the same baud rate set for the host as you do for the
library.
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Upgrading Firmware via Console
These instructions describe how to upgrade the library firmware using the console interface and a terminal
emulation program (such as CHS Terminal or HyperTerminal).
CAUTION
Do not upgrade firmware unless Plasmon Technical Support advises
you to do so. If performed improperly, the upgrade procedure can
render your device inoperable. Please consult with Technical Support
before performing an upgrade. They can help you select the most
appropriate upgrade method for your particular model.
To upgrade the library firmware:
1. Obtain new firmware for the library. You can download new firmware from Plasmon’s web site
(www.plasmon.com), or you can contact Plasmon Technical Support.
2. Connect the library to the console interface by following the steps in the Connecting to the
Console Interface section of this chapter.
3. Copy the current firmware as a precautionary measure. You can make a copy of the current
firmware with the READ BUFFER command. To do this, use a software application that can
issue SCSI commands. For more information about the SCSI commands, refer to Plasmon
V 10.x SCSI Reference.
4. From the console’s Program Flash screen (shown below), transfer the firmware file by typing:
loadimage. Press [ENTER].
The library erases the current firmware and then displays the following prompt: Begin XMODEM
download of flash code.
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5. Use your terminal emulation program to specify the source location (path and filename) of the
new firmware.
6. Select or type in the file name you want and then press [ENTER].
The system initiates the firmware upgrade and displays its progress on the screen. When the upgrade is
successfully completed, the library automatically resets.
CAUTION
Do not attempt to perform library operations or to power down the
library until after the library automatically resets.
Creating a Diagnostic Listing via Console
If you report a problem to Plasmon Technical Support, you may be asked to create a library diagnostic
listing via the console interface. A diagnostic listing is created when you use a terminal emulation program
(such as HyperTerminal) to send an ASCII copy of the diagnostic buffer from the library to the host
computer. This buffer information can be used by support personnel to troubleshoot incidents with the
library.
To create a diagnostic listing:
1. Access the console interface by following the steps in the Connecting to the Console
Interface section of this chapter.
2. From the Help screen, type dump for a library diagnostic listing. Press [ENTER].
3. Using your terminal emulation program, specify the file name for the diagnostic listing and
specify ASCII as the file transfer type for the diagnostic data.
NOTE
If you do not specify a path with the file name, the file is written to the
default directory on the current drive.
4. When the file is completely transferred, your terminal emulation program may require you to
close the file and press [ENTER] to return to the console screen.
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Viewing the LCD Password via Console
You can view the LCD password from the Configuration Information screen in the console interface.
To view the LCD password:
1. Access the console interface by following the steps in the Connecting to the Console
Interface section of this chapter.
2. From the Help screen, type config and then press [ENTER].
3. When the Configuration Information screen appears, you can view the password next to the
LCD password field.
Connecting to an FTP Utility
This section describes how to connect your library to a host computer and how to access an FTP utility.
You can use an FTP utility to upgrade library firmware or create a diagnostic listing.
Before accessing an FTP utility, you must have the following:
•
Host computer that uses a pin-through-hole RJ-45 shielded Ethernet connector.
•
A Category 3 (10BaseT connection) or Category 5 (100BaseT connection) data-grade
cable.
•
Software that supports RFC 959 file transfer protocol.
CONNECTING THE ETHERNET CABLE
Connect the Ethernet cable as described in the Ethernet Configuration chapter.
ACCESSING THE FTP UTILITY
From your host computer, activate the FTP utility you are going to use.
NOTE
If you do not know the FTP user name or password, you can view
them on the front panel display from the Ethernet Security screen.
Upgrading Firmware via FTP
CAUTION
Do not upgrade firmware unless Plasmon Technical Support advises
you to do so. If performed improperly, the upgrade procedure can
render your device inoperable. Please consult with Technical support
before performing an upgrade. They can help you select the most
appropriate upgrade method for your particular model.
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To upgrade the library firmware via FTP:
1. Obtain new firmware for the library. You can download new firmware from Plasmon’s web site
(www.plasmon.com), or you can contact Plasmon Technical Support.
2. Connect to an FTP utility by following the steps in the Connecting to an FTP Utility section of
this chapter.
3. As a precautionary measure, make a copy of the current firmware by creating a new directory
for it and using a get FTP command to copy the current firmware into the new directory. If
necessary, you can obtain the current library firmware version number as described in the
Displaying Library Information section of the Library Operation chapter.
CAUTION
Do not attempt to perform library operations or to power down the
library until after it automatically resets.
4. Use the FTP command for your utility to transfer the new firmware to the library. For example,
issue put filename.out, where “filename.out” is the name of the new firmware.
The system initiates the firmware upgrade and displays its progress on the library’s LCD screen. When the
upgrade has completed successfully, the library automatically resets.
Creating a Diagnostic Listing via FTP
If you report a problem to Plasmon Technical Support, you may be asked to create a library diagnostic
listing via FTP. A diagnostic listing is created when you use an FTP utility to send an ASCII copy of the
diagnostic buffer from the library to the host computer. This buffer information can be used by support
personnel to troubleshoot incidents with the library.
To create a library diagnostic listing via FTP:
1. Access the FTP utility by following the instructions in the Connecting to an FTP Utility section
of this chapter.
2. Make sure the FTP file transfer type is set to ASCII.
3. Use the FTP command for your utility to get the diagnostic listing, as follows: get
libtrace.txt.
4. If necessary, specify a destination location (path and filename) for the diagnostic listing.
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MAINTENANCE
C HAPTER 8
AND S ERVICE
This chapter describes the following:
•
Using touch-up paint on the housing
•
Cleaning the library
•
Replacing the tape drive
•
Returning the library for service
CAUTION
Do not attempt to replace any components in the library, other than
the tape drive. If you do so, you void your warranty.
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Using Touch-up Paint on the Housing
A paint kit is available for touching up nicks and scratches on the finish. For ordering information, see
Contacting Plasmon at the back of this manual.
Cleaning the Library
The only library component that should be cleaned is the tape drive. Instructions for cleaning the tape drive
are provided in the Tape Drive Operation chapter.
CAUTION
The library’s internal components are lubricated at the factory and
should not be cleaned or relubricated. To protect the internal
components from dust, keep the library door closed and locked.
Replacing the Tape Drive
This section describes how to replace the tape drive. Tape drive kits are available from Plasmon. The tape
drive is shipped to you in the drive carrier. You cannot install a tape drive into the library without a drive
carrier.
WARNING
Removing a drive or access panel with the library powered on may
result in exposure to the 650 nm, 1.2 mW Class 2 pulsed radiation
laser scanner. Always power off the library and remove the AC power
cord before removing or installing an access panel or drive.
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PREPARING FOR REPLACEMENT
1. Obtain a #2 Phillips cross recess screwdriver.
2. Ensure that the environment is free of conditions that could cause electrostatic discharge
(ESD). If possible, use an antistatic mat and grounded static protection wristband during
installation. If a mat and wristband are not available, touch a known grounded surface, such
as the computer’s metal chassis.
3. Power off the library and disconnect the power cord.
WARNING
Before performing any installation or maintenance procedures, be
sure that the library power switch is in the off position and that the
power cord is disconnected from the library and the outlet.
WARNUNG
Vor der Ausfuhrung von Installations- oder Wartungsarbeiten ist
daraufzu achten, daß der Library-Netzschalter auf”Aus” gestellt ist
und daß das Anschlußkabel non der Library und der Steckdose
entfernt ist.
ATTENTION
Avant de procéder a l’installation ou a l’entretien, vérifiez que
l’interrupteur d’alimentation de la librarie se trouve en position “arret”
et que le cable d’alimentation ne soit pas branché a la librairie et a la
prise de courant.
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REMOVING THE TAPE DRIVE
1. Disconnect the SCSI cables from the back of the tape drive. The SCSI connectors for the
tape drive are accessible from the back panel.
Tape drive
SCSI connectors
Figure 29. SCSI Connectors
2. From the back panel, use a #2 Phillips cross recess screwdriver to release the captive screw
that secures the tape drive carrier to the library, as shown in the following figure.
Captive screw
Figure 30. Removing the Tape Drive Carrier
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3. Remove the drive carrier by grasping the handle and pulling it directly out of the library.
CAUTION
The drive carrier weighs 10 pounds (4.5 kg); make sure you support
the bottom of the carrier as you remove it.
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INSTALLING THE TAPE DRIVE
1. As shown in the following figure, insert the tape drive so that the SCSI connectors are at the
top. The drive should slide easily toward the front of the library.
Figure 31. Installing a Tape Drive
2. Tighten the captive screw to 8.0 inch-pounds (9.2 kg-cm) of torque.
3. Connect the SCSI cables to the tape drive.
CAUTION
To avoid Damaging the tape drive, make sure the library is powered
off when you connect it to the SCSI bus.
NOTE
When you power on the library, the new tape drive automatically
assumes the SCSI ID of the old drive. If desired, you can change the
SCSI ID for the drive, as described in the Configuration chapter.
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CALIBRATING THE TAPE DRIVE
1. Reconnect the power cord and power on the library.
2. Make sure that the library is in LCD mode (see the Changing the Robot Control Mode section
in the Library Operation chapter).
3. Press [MENU] and use the arrow keys to scroll to the Drive Menu.
D r i v e
Me n u
LTO
4. Press [ENTER] and use the arrow keys to scroll to the Calibrate Drive screen.
C a l i b r a t e
D r i v e
5. Press [ENTER] to begin calibration. An informational message appears, followed by the
results of the calibration. When the calibration is complete, the Calibrate Drive screen
appears again.
6. Press [ESCAPE] to return to the Drive Menu.
RESUMING OPERATION
Once calibration is complete, the library is ready to resume normal operation.
You may want to use the Demo Menu to ensure that the robot and the newly installed tape drive are
communicating correctly. (See Using the Demo Menu in the Library Operation chapter.) You may also
want to enable security if you disabled it. (See Setting the LCD Security Option in the Configuration
chapter.)
IF PROBLEMS OCCUR...
If your library does not resume normal operation after calibration, check the following:
•
Are the devices on each SCSI bus attached to the library all LVD?
•
Are the SCSI buses terminated?
•
Are the SCSI cables firmly connected to the library and host computer?
•
Are the SCSI IDs unique for the devices on each SCSI bus?
•
Is the library operating in the correct control mode? (For most applications, the control
mode should be set to SCSI.)
If you cannot solve the problem yourself, contact your service provider or Plasmon Technical Support (see
Contacting Plasmon at the back of this manual).
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Returning the Library for Service
If you need to return the library to the factory for service, contact your service provider. If your service
provider instructs you to return the library directly to Plasmon, contact Plasmon Technical Support to
obtain a Return Materials Authorization (RMA) number and the shipping address (see Contacting Plasmon
at the back of this manual). When you have the RMA number, follow the instructions starting on the next
page.
PREPARING THE LIBRARY FOR SHIPPING
To prepare the library for shipping:
1. Before powering off the library, select “Park and Unlock for Shipping” from the front panel’s
keypad. The robot then moves to the correct position to accommodate the packing materials,
and the front door unlocks.
2. If necessary, remove all cartridges from the magazine and fixed slots. Make certain the robot
gripper and the tape drive do not contain cartridges.
3. Power off the library.
4. Remove the power cord, the SCSI cables, and any terminators. Do not ship these items if you
are returning the library to the factory.
REMOVING THE LIBRARY FROM THE RACK
If the library is installed in a rack, remove it as follows:
1. From the back of the library, use a T-20 TORX driver to remove the three screws that secure
the retention bracket to the rack shelf and library, as shown in the following figure. Remove
the bracket.
Figure 32. Removing Rack Mount Bracket
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2. If the library is the only device on the rack shelf, remove the blank panel from the empty side
of the rack, as shown in the following figure.
Blank panel
Figure 33. Removing Rack Mount Blank Panel
3. From the back, slide the library off of the rack shelf.
WARNING
The library weighs 42 pounds (19 kg). Two people are needed to
move or lift the library. Most of the weight is toward the back of the
library.
WARNUNG
Die freistehende Library wiegt 19 kg. Es sind mindestens 2 personen
erforderlich, um die Library zu bewegen oder zu heben. Der hintere
Teil der library hat das großete Gewicht.
ATTENTION
La version tour pese entre 19 kg. Deux personnes au moins sont
necessaries pour deplacer ou soulever la librarie. La majeure partie
du poids se trouve a l’arriere de la librarie.
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PACKING THE LIBRARY
Use the original packing materials to pack the library (shipping containers, packing pieces, and antistatic
bag). You will also need packing tape.
CAUTION
To avoid damaging the library and voiding your warranty, be sure to
use the original shipping materials (or replacement materials obtained
from your vendor) when repacking and shipping the library. Do not
include items other than the library in the shipping carton.
To pack the library:
1. Secure the robot in the robot packing piece, as follows:
a. Remove the magazine from the library.
b. Place the robot’s packing material inside the magazine so it is centered vertically
and horizontally, as shown in the following figure.
Robot packing material
c.
Place the magazine back in the library, and close the library door.
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2. Insert the empty accessory box or filler tube (if your library did not come with an accessory
box) into the library box, as shown in the following figure.
WARNING
If you are shipping the library for repair, do not include the
accessories.
3. Place the antistatic bag over the library, and place the library into the cushion at the bottom of
the box.
4. Place the top cushion over the library.
Antistatic bag
Library
Accessory box
or filler tube
Figure 34. Packing the V 10.x Library
5. Place any necessary paperwork in the top of the library box.
6. Close and seal the box.
7. Place the shipping label on the box.
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C HAPTER 9
TROUBLESHOOTING
This chapter provides troubleshooting information for the library. It provides a list of suggestions for solving
problems that may occur when you are installing and operating the library and the enclosed tape drive.
NOTE
If an error code appears on the LCD, refer to Appendix C. If the status
light on the tape drive is flashing, see Reading the Tape Drive Status
Light in Chapter 6.
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Problems with Library Installation
If your library and application software are not communicating after installation and configuration, check
the following:
•
SCSI IDs. Make sure that the SCSI IDs you selected for the tape drive and library are not
the same as the ID used by any other SCSI device on that bus, including the SCSI adapter
card. Refer to the Configuration chapter for information about setting the SCSI IDs.
•
SCSI Bus Connections. Make sure that you have connected the SCSI cables to the
appropriate SCSI connectors on the back of the library. See the Configuration chapter and
Appendix B for more information.
•
SCSI Cabling. Make sure that all SCSI cables are securely connected at both ends.
•
LVD, HVD, and Single-ended SCSI Devices. Because the library is an LVD device, all
other devices on the SCSI bus must be LVD.
•
Narrow SCSI and Wide SCSI. Because the library is a wide SCSI device, all other devices
on the bus must be wide.
•
SCSI Cable Lengths. Make sure the internal SCSI cabling does not exceed maximum
lengths (see Appendix B).
•
Termination. Make sure your bus is properly terminated as described in Appendix B. If
another SCSI device previously terminated the SCSI bus and is no longer at the physical
end of the bus, be sure to remove the terminators from that device.
•
Compatibility. Make sure that your tape drive and library are compatible with the SCSI
adapter card and application software you plan to use. Visit Plasmon’s web site at
www.plasmon.com for compatibility information.
•
SCSI Adapter Card Installation. Make sure that you installed your SCSI adapter card
correctly. Refer to the documentation that came with your card for installation and
troubleshooting instructions. Pay special attention to steps describing setting various
jumpers and switches on the card. Make sure that the card is properly seated.
•
Software Installation. Make sure that your application software is installed correctly. Refer
to the documentation that came with your software. Pay special attention to steps
describing configuring the software for use with the library and tape drive.
•
Control Mode. Make certain the control mode is set to SCSI or Sequential. See the Library
Operation chapter for more information.
After checking these items, reset the library as described in the Library Operation chapter.
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Problems with Tape Drive Operation
If you have been successfully operating the application software and library in the past, but are now
experiencing problems reading and writing data, check the following:
•
Write-protect Switch. If you are writing data, make sure the cartridge is write enabled
(move the write-protect switch toward the edge of the cartridge).
•
Cartridge Type. Use LTO Ultrium cartridges (see the Hardware Installation chapter).
•
Cartridge Age. If the cartridge has been in use for a long time or if it has been used
frequently, try using a new cartridge.
•
Cleaning. Clean the tape drive as described on the Tape Drive Operation chapter. Make
sure you are using an IBM LTO Ultrium cleaning cartridge.
Problems with Library Operation
If the library has been successfully operating in the past, but is now experiencing problems, check the
following:
•
Control Mode. If you are using an application software package to control robot operations,
the library must be set to SCSI mode.
•
Security. Make sure that security is set correctly for the operation you are trying to perform.
If security is enabled, you cannot perform many operations on the LCD and you cannot
open the door. Security can be enabled from the LCD or from your application software
with a SCSI command.
•
Door Open. Make sure the door is closed.
•
Robot Operation. You can use the selections in the Commands Menu and the Demo Menu
(described in the Library Operation chapter) to determine if the robot is functioning
properly.
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APPENDIX A
S PECIFICATIONS
This appendix provides overall specifications for the library, power cord requirements, SCSI cable
specifications, SCSI terminator requirements, and Ethernet cable specifications.
Overall Specifications for the Library
Table 16. Plasmon V 10.x Tape Library Specifications
General Specifications
Interface
SCSI-2, Ultra, or Ultra-2
Maximum sustained data
transfer rate
108 gigabytes (GB) per hour assuming a 2:1 compression
ratio
Maximum data capacity
2 terabytes (TB) assuming a 2:1 compression ratio
Size and Weight
Size
8.65 high × 8.56 wide × 24.25 long (inches)
(21.97 × 21.7 × 61.6 cm)
Weight
42 pounds (19 kg) without the cartridge magazine and cartridges installed.
Operating Environment
Ambient temperature
+5°C to +35°C (+41°F to +95°F)
Relative humidity
20% to 80%, non-condensing
Wet bulb
26°C (79°F) max
Power
Input voltages
Accepts 100 to 240 VAC at 50 to 60 Hz;
automatic input voltage selection
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Power Cord Requirements
The type of AC power cord supplied with the library depends upon the configuration ordered, and the
country of destination.
Criteria for U.S. and Canada 120 VAC power cord:
•
The power cord must have a molded NEMA 5-15P male attachment plug on one end.
•
The power cord must have a molded IEC type CEE-22 female connector on the other end.
•
The power cord must be UL Listed and CSA Certified.
Criteria for U.S. and Canadian 220 VAC power cord:
•
The power cord must have a molded NEMA 6-15P attachment plug on one end.
•
The power cord must have a molded IEC type CEE-22 female connector on the other end.
•
The cordage must be an SJT or SVT type, 3-conductor, 18 AWG minimum.
•
The power cord must comply with local electrical code.
Criteria for an international 220 VAC power cord:
•
The power cord must have an attachment plug of the proper type, rating, and safety
approval for the intended country.
•
The power cord must have an IEC 320 female connector on one end.
•
The flexible cord must be harmonized to CENELEC publication HD-21. The electrical
characteristics and rating must be minimum H05VVF3G0.75 (6 A).
SCSI Cable and Terminator Specifications
This section describes the SCSI cable and terminator requirements.
SCSI CABLES
Plasmon recommends using wide LVD SCSI cables that conform to SCSI-3 specifications.
NOTE
To comply with the regulations and standards listed at the front of this
manual, all SCSI cables you use with the library must be properly
shielded.
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SCSI CABLE LENGTH
The maximum allowable cable length for an LVD SCSI bus, including all internal and external cables, is
specified as follows:
•
If you have more than two devices on the LVD bus, the maximum allowable length is 12
meters (39 feet).
•
If you are making a point-to-point connection (target and initiator only), the maximum length
is 25.0 meters (82 feet).
To determine the cable length of the bus, measure the lengths of all external SCSI cables. Add those
lengths together. To that sum, add 20 centimeters (8 inches) for the internal cable length used by the tape
drive and 5 centimeters (2 inches) for the internal cable length used by the robot.
SCSI TERMINATOR
Plasmon recommends using an AMP 796051-1 (SE/LVD Multi-mode) SCSI terminator. Termination must
be external; do not use internal terminators.
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Ethernet Cable Requirements
As an option, the library may include an Ethernet port on the back panel. The Ethernet port connector is an
RJ-45 shielded connector. To connect to the Ethernet port, use an approved Category 3 (10BaseT
connection) or Category 5 (100BaseT connection) data-grade cable compliant with EIA/TIA 568.
NOTE
To comply with the regulations and standards listed at the front of this
manual, all Ethernet cables you use with the library must be properly
shielded.
The figure below shows the Ethernet port’s pin locations.
Figure 35. Ethernet Port Pin Locations
The following table indicates the Ethernet port’s pin assignments and functions.
Table 17. Ethernet Port Pin Assignments and Functions
Pin number
Function
1
TD+
2
TD–
3
RD+
4
Not used
5
Not used
6
RD–
7
Not used
8
Not used
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APPENDIX B
SCSI CONFIGURATION
This appendix provides an overview of the SCSI interface and some general guidelines for connecting the
library to the SCSI bus.
SCSI Components
The SCSI system consists of the following components:
•
Initiator. The host computer system acts as the initiator of commands. It consists of the
application software, the operating system, the device driver, and the SCSI adapter card.
•
Bus. The SCSI cables connected to the adapter card and to the library (as well as other
devices on the bus) provide a pathway (or “bus”) for passing commands.
•
Targets. The library and the tape drive are peripheral devices (or targets) that are capable
of receiving commands from the host. Up to sixteen devices (including the host computer)
can be connected to the wide SCSI bus and up to eight devices can be connected to the
narrow SCSI bus.
SCSI Bus Considerations
This section provides the basic guidelines and considerations for setting up the library on the SCSI bus.
LVD SCSI
The Plasmon V 10.x supports an LVD (low-voltage differential) SCSI configuration. Every SCSI device
attached to the SCSI buses connecting to or from the library must also be LVD.
NOTE
Although LVD SCSI is compatible with single-ended SCSI, Plasmon
does not support single-ended devices on the library’s LVD SCSI bus.
Do not connect the LVD library to a high-voltage differential (HVD) SCSI bus.
WIDE SCSI
The library is available in wide SCSI configurations only. A wide SCSI bus uses 68 parallel lines to transmit
signals between devices on the bus.
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SCSI ID
Each device on the SCSI bus must have a unique ID. The host computer uses these IDs to identify each
device. The SCSI ID also determines which device has priority when more than one device is trying to
communicate with the host. The lower the ID, the lower the priority of the device.
NOTE
A device’s SCSI ID does not depend on physical location. For
example, the last device on a multi-device SCSI bus can have a SCSI
ID of 2.
The library can use two SCSI IDs, one for the robot and one for the tape drive. Separate IDs allow the
robot and tape drive to operate as independent devices, receiving different sets of SCSI commands from
the host.
SCSI BUS TERMINATION
If the library is the last device on the SCSI bus, you must terminate the bus by installing a pass-through
terminator on the library’s unused SCSI connector. Or, if there is an unused connector at the end of the
SCSI cable, you can terminate the bus there. The library does not supply terminator power.
For the recommended terminator to use with the library, see Appendix A.
NOTE
Plasmon recommends using active termination. Plasmon testing has
shown that older passive termination does not provide rising edge
transitions that are fast or clean enough at fast SCSI speeds.
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APPENDIX C
B AR C ODE LABEL SPECIFICATION
This appendix provides specifications for creating bar code labels used on cartridges in Plasmon LTO
libraries. The specifications are defined to both standardize the label and allow users the option of
purchasing or printing their own labels.
Overview
The LTO cartridge label uses the bar code symbology of USS-39. A description and definition of
this symbology is available from the Automatic Identification Manufacturers (AIM) specification
Uniform Symbol Specification (USS-39) and the ANSI MH10.8M-1993 ANSI Barcode
specification.
Bar Code Characters
The barcode string consists of a start character, eight alphanumeric characters and the stop character.
Quiet zones precede and follow the start and stop characters. The first six characters may be any
combination of upper case A through Z or 0 through 9 (for example, ABC123) to identify the cartridge
volume. The last two characters are determined by the LTO cartridge media type (for example “L” for LTO
and “1” for tape cartridge generation or drive manufacturer unique identifier).
Only upper case alpha A through Z or numeric 0 through 9 characters are allowed.
Human readable characters may be used provided there is not a conflict or interference with the
automation code. The format, colors and location of the human readable characters are specified by the
user.
Encodation
Refer to the AIM Uniform Symbol USS-39 specification for the description and format of the start,
series of characters, and stop character.
Quiet Zone
The quiet zones are the areas preceding the start and after the stop characters. They are clear of
any printing or reflective properties that would cause spurious reflections. The quiet zones are
further defined in the AIM Uniform Symbol USS-39 specification.
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Optical Specification
The optical specifications for the bar code labels are listed below.
•
Use the white calibration standard to calibrate the print contrast of the Mcbeth PCMII. Be
sure the filter select switch is on position A for all calibration and measurements.
•
The reflectivity of the white background (RW) is the reflectivity measured in the center of
narrow spaces using the Mcbeth PCMII print contrast meter. The RW must be between
70% and 85%. At this measurement, isolated print defects and edge roughness are
avoided.
•
A spot is defined as an area anywhere within the white background in which the reflectivity
is less than 65%. Spots may not be greater than 0.004 inches (0.102 mm) enclosed
diameter. There may be no more than five spots in the bar code area per label. Spots may
not be any closer to each other than 0.01 inches (0.254 mm).
•
The reflectivity of the black areas (RB) may be measured anywhere within any black area on
the barcode. The print contrast signal (PCS) is defined as (RW-RB)/RW and is measured
using the Mcbeth PCMII print contrast meter. PCS must be a minimum of 0.85. Using the
PCS measurement will avoid isolated print defects and edge roughness.
•
A void is an area within a black area where the PCS is less than 0.85. No voids may be
greater than 0.004 inches (0.102 mm) enclosed diameter. There may be no more than five
voids in the bar code area per label. Voids may not be any closer to each other than 0.01
inches (0.254 mm).
NOTE
For additional optical requirements and measurement techniques,
refer to the AIM Uniform Symbol USS-39 specification.
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Label Dimensions
The following figure shows the bar code label dimensions.
NOTE
Dimensions given in inches with millimeters in parenthesis.
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The following table lists the bar code label dimension specifications.
Specification
Symbol height
Dimension
0.44 inches (11.1 mm) as measured to the inside of the
edge roughness(1)
Wide to narrow ratio
2.75
Narrow element width
0.017 inches + 0.001/–0.003 inches (0.432 mm +0.03/–
0.076 mm)
Nominal width of wide spaces and
bars
0.047 inches (1.188 mm)
Inter character gap
0.017 inches +0.001/–0.003 inches (0.432 mm +0.03/–
0.076 mm)
Bar code element width maximum
Measured to the outside of the edge roughnessa. Space
width is then the distance between bar maxima.
Quiet zone at the beginning and
end of printed barcode string
10X narrow width = 0.17 inches (4.32 mm)
Total bar code string length, including quiet zones
nominal 2.956 inches (74.088 mm)
Barcode string direction
May be printed in either direction on the label but must
begin/end with a valid start/stop character (Q)
Edge roughnessa
0.0015 inches (0.038 mm) maximum
Tolerances
0.XXX± 0.005 inches, 0.XX±.0.03 inches)
(0.XXX± 0.127 mm, 0.XX± 0.762 mm)
Variation between all wide bars,
white and black
Less than ± 0.0015 inches (0.0381 mm)
Variation between all narrow bars,
white and black
Less than ± 0.0015 (0.0381 mm)
Print side
Print the bar code string on the label so it is on the side
of the label towards the hub
Label stock dimensions
3.110 x 0.669 inches (79 x 17 mm)(2)
Minimum length for quiet zones,
start-stop and data characters
Nominal 2.917 (74.088 mm)
Minimum width
No less than 0.059 inches (1.5 mm) narrower than the
cartridge label recess width
Corner cut
0.059 inches (1.5 mm radius)
(1)
The edge roughness is defined as the transition encountered as a horizontal line is
moved vertically from all black to all white. The barcode edge is defined as the edge of
all printed area attached to the bar.
(2)Must
fit within the label recess on the face of the cartridge without curling up on the sides
or ends.
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Volume Identifier Formats
•
The volume identifier only uses ASCII characters A through Z (41h-5Ah), 0 through 9 (30h39h), and the combinations of “CLN” and “DG{space} ” as described below.
•
The prefix “CLNvnnL1”is reserved for cleaning cartridges. The “v” field is an alphanumeric
field to identify a drive unique cleaning cartridge. The “nn” alphanumeric field is used to
track individual cleaning cartridge activity. (for example, usage and life). When the drive
requires cleaning it will request loading of the unique type cleaner cartridge.
•
Diagnostic/Service cartridges use the prefix “DG{space}vnnL1”. The “v” field is an
alphanumeric field to identify a drive unique diagnostic cartridge if required. The “nn”
alphanumeric field identifies a specific diagnostic cartridge volume.
•
The volume identifier field consists of six left justified alphanumeric characters as specified
in SCSI-3 Medium Changer Commands (SMC) ANSI NCITS 314-199X.
•
The media identifier characters “Lg”are controlled characters. The “L” designates the LTO
type of cartridge. The next character “g” (alphanumeric) designates the generation of the
LTO cartridge.
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APPENDIX D
ERROR C ODES
This appendix describes the error codes that appear on the library’s LCD (liquid crystal display). LCD error
codes do not reflect tape drive errors.
CAUTION
Library components can be replaced only by Plasmon approved
service providers. If you cannot find an obstruction or other obvious
cause for a problem, contact your service provider. Unless you have a
self-maintenance contract, do not attempt to replace any components.
If you do, you void your warranty.
For detailed information about SCSI error conditions, refer to the Plasmon V 10.x SCSI Reference.
CAUTION
Some corrective actions advise you to reset the library. Before
resetting, make sure there is no SCSI activity on any connected SCSI
bus, so you do not disrupt communications.
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The following table lists the library hardware error conditions in numerical order.
Table 18. V 10.x Operator Panel LCD Error Codes
LCD
Code
Description
Corrective Action
11
Source empty. There is no
cartridge in the source location.
Install a cartridge in the source location or redirect the
robot to another location.
12
Destination full. A cartridge
already exists in the destination location.
Remove the cartridge from the destination or redirect the
robot to another location.
13
Put failure. The robot could
not place a cartridge because
of mechanical problems.
Open the door and remove the magazines. Make sure
there is nothing blocking the robot or the tape drives.
Make sure the library and tape drives are not being used
by any host, then reset the library.
If the error persists, the robot may need to be replaced.
Contact your service provider.
14
Pick failure. The robot could
not pick a cartridge because of
mechanical problems.
Open the door and remove the magazines. Make sure
there is nothing blocking the robot or the tape drives.
Make sure the library and tape drives are not being used
by any host, then reset the library.
If the error persists, the robot may need to be replaced.
Contact your service provider.
15
No source element. No magazine was installed at the
selected location.
16
No destination element. No
magazine was installed at the
selected location.
Install a magazine or redirect the robot.
If a magazine is already installed when either of these
error codes displays, reset the library.
If the error persists, contact your service provider.
18
Source inside drive. The
robot could not successfully
pick a cartridge because it was
still loaded in the tape drive.
Open the door and manually eject the cartridge from the
tape drive. Or, redirect the robot to another source location.
If the error persists, contact your service provider.
30
R axis does not move. The
robot could not move along
the reach axis.
Open the door and remove the magazines. Look for anything that might be obstructing the gripper or the robot’s
path along the reach axis.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If there are no obstructions and the error persists, the
robot may need to be replaced. Contact your service
provider.
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LCD
Code
Description
Corrective Action
32
Barcode module failure. The
barcode module is not functioning properly.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If the error persists, the barcode module may need to be
replaced. You may need to supply a diagnostic listing;
you may need new firmware. Contact your service provider.
34
RRC sensor failure. The
robot gripper sensor failed.
Open the door and remove the magazines. Look for anything that might be obstructing the gripper or the robot’s
path along the reach axis.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If there are no obstructions and the error persists, the
robot may need to be replaced. Contact your service
provider.
35
RRC communication failure. The library cannot communicate with the robot
gripper command processor.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If the error persists, the robot may need to be replaced.
Contact your service provider.
36
RRC command reject. An
Make sure the library and tape drives are not being used
invalid command was sent to
by any host, then reset the library from the operator
the robot command processor. panel.
If the error persists, the robot may need to be replaced.
Contact your service provider.
38
Cannot load drive. The robot
cannot push the cartridge far
enough to load it into the tape
drive.
Open the door and remove the magazines. Look for anything that might be obstructing the robot along its reach
axis.
Make sure the library and tape drive are not being used
by any host, then reset the library from the operator
panel.
If the error persists, contact your service provider.
39
RRC Command Failure.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If the error persists, the robot may need to be replaced.
Contact your service provider.
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LCD
Code
Description
Corrective Action
41
W axis failed home. The
library could not move the
robot to the home position on
the wrist axis.
42
Wrist front sensor failed.
The library could not determine the position of the robot
on the wrist axis.
43
Wrist back sensor failed.
The library could not determine the position of the robot
on the wrist axis.
60
No label. The barcode scanner could not read the barcode
label because there was no
label on the cartridge or the
label was unreadable.
This error appears on the Label Information screen.
If the cartridge has a label, reposition or replace it.
If the label does not contain a checksum character,
make sure the Verify Barcode Checksums option is off.
If the error persists, contact your service provider.
62
Not present. The barcode
scanner could not read the
barcode label because the
designated element is not
present.
This error appears on the Label Information screen.
If necessary, install a magazine or tape drive.
64
Bad label checksum. The
barcode scanner could not
read the label because of a
problem with the checksum
character.
This error appears on the Label Information screen.
If the label does not contain a checksum character,
make sure the Verify Barcode Checksums option is off.
Check the label for damage and replace the label if necessary.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If the error persists, contact your service provider.
70
Mbus failed. The robot command processor experienced
an error.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If the error persists, the robot may need to be replaced.
Contact your service provider.
72
Front door is open. The front
door was open at an invalid
time; or the door sensor is
malfunctioning.
Close and lock the door.
Reset the library from the operator panel.
If the error persists, the solenoid or door sensor may
need to be replaced. Contact your service provider.
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Open the door and remove the magazines. Look for anything that might be obstructing the wrist axis rotation.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If the error persists, contact your service provider.
LCD
Code
Description
Corrective Action
73
Stepper Move Fail. The firm- Make sure the library and tape drives are not being used
ware failed to complete a step- by any host, then reset the library from the operator
per move.
panel.
If the error persists, contact your service provider.
74
Unoccupied drive bay. A
tape drive or service access
cover is not installed in the
drive bay.
Install a tape drive or a drive carrier service access
cover.
If the error persists, contact your service provider.
75
Internal S/W error. Firmware
error.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If the error persists, contact your service provider. You
may be asked to supply a diagnostic listing; you may
need new firmware.
77
Interface disabled. The
library was not in the correct
control mode when the operator sent a command.
Set the library to the correct control mode.
80
Entry/Exit Port Hardware
Error.
87
EE caddy removed. The
entry/exit port caddy was
removed at an unexpected
time.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If the error persists, contact your service provider.
88
Entry/Exit Port Motor Error.
Excessive current.
89
Caddy not available. The
entry/exit port caddy was not
inserted correctly.
Replace the caddy as described in Replacing Cartridges
Using the Entry/Exit Port in Chapter 5.
If the error persists, contact your service provider.
90
Drive HW Error. The tape
drive could not perform an
operation because of a hardware error.
Use the Reset Tape Drive option on the operator panel
to reset the tape drive.
Make sure the library and tape drive is not being used by
any host, then reset the library from the operator panel.
If the error persists, contact your service provider. You
may be asked to supply a diagnostic listing; you may
need new firmware.
91
Command aborted. A diagnostic command was aborted
by the operator.
No corrective action required.
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LCD
Code
Description
Corrective Action
92
Drive Offline Error. The targeted drive has been taken
offline and cannot service
command requests.
93
Drive swapped. A drive has
No corrective action required, unless no drive was
been swapped out for another. swapped. Then contact your service provider.
95
Drive removed. A tape drive
was removed while the library
was powered on.
Power off the library and install a tape drive or service
access cover.
97
Drive not present. A move
was requested to a drive that
is not installed.
Install a drive in the drive bay or send commands to
another drive.
If a drive is already installed when this message displayed, contact your service provider.
109
Check cleaning tape. A clean
drive operation failed because
the drive did not unload the
cleaning cartridge within a reasonable amount of time.
Eject the cartridge from the tape drive and remove it
manually (see Chapter 6).
Install a new cleaning cartridge into the fixed slot (see
Chapter 2).
116
Drive comm failed. The
library is unable to communicate with the tape drive.
117
Drive comm timeout. The
library is unable to communicate with the tape drive.
Check the tape drive SCSI ID and change it, if necessary.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If the error persists, contact your service provider. You
may be asked to supply a diagnostic listing; you may
need new firmware or a new controller card.
118
Drive load cmd fail. The
library was unable to load a
cartridge in the tape drive.
119
Drive not ready. The tape
Make sure the library and tape drives are not being used
drive did not return Ready sta- by any host, then reset the library from the operator
tus after a reset.
panel.
If the error persists, contact your service provider. You
may be asked to supply a diagnostic listing; you may
need new firmware or a new controller card.
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Contact your service provider
Open the door and remove the magazine. Look for anything that might be obstructing the robot’s path along the
horizontal axis.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If there are no obstructions and the error persists, the
robot or a tape drive may need to be replaced. Contact
your service provider.
LCD
Code
Description
Corrective Action
120
Drive cmd error. The tape
drive failed to respond to a
command from the library.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If the error persists, contact your service provider. You
may be asked to supply a diagnostic listing; you may
need new firmware or a new controller card.
130
SCSI chip error: SCSI unexpected int; SCSI int stuck
error. There was a SCSI chip
failure.
Make sure all SCSI devices are of the same configuration (see SCSI Bus Considerations in Appendix B for
more information).
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If the error persists, contact your service provider. You
may be asked to supply a diagnostic listing; you may
need new firmware or a new controller card.
140
Flash erase fail. The library is
unable to erase the flash
EEPROM.
141
Flash program fail. The
library is unable to program
the flash EEPROM.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If the error persists, contact your service provider.
142
Checksum miscompare. The
flash EEPROM checksum was
bad.
143
Invalid header data. The
flash EEPROM header was
invalid.
144
Can’t program RRC card.
The RRC code load failed.
Reset the library from the operator panel. If the error persists, contact your service provider.
194
All slots are full. The robot
could not find an empty cartridge slot.
Open the library door and remove at least one cartridge
from a magazine or fixed slot.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If the error persists, contact your service provider.
195
All slots are empty. The robot
could not find a cartridge to
pick in Demo mode.
Open the library door and insert at least one cartridge in
a magazine.
131
132
133
134
135
136
137
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LCD
Code
Description
Corrective Action
198
Robot full before command.
The robot, all slots, and all
drives contain a cartridge
when an Initialize Element
Status command was
requested.
Open the library door and remove the cartridge from the
robot gripper.
Reset the library.
199
Tape in drive. A cartridge is
already loaded in the destination tape drive.
Eject the cartridge from the tape drive and remove it
manually (see Ejecting a cartridge Manually in Chapter
6).
Note: This error only occurs when the library is operating in Sequential mode.
200
X axis does not move. The
robot could not move along
the horizontal axis.
201
X axis has failed home. The
robot could not return to the
home position along the horizontal axis.
Open the door and remove the magazines. Look for anything that might be obstructing the robot’s path along the
horizontal axis.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If there are no obstructions and the error persists, contact your service provider.
202
X axis position sensor
failed. The library could not
complete a move along the
horizontal axis.
203
X axis EOT fail. The library
could not detect the end-oftravel sensor on the horizontal
axis.
204
X axis home sensor fail. The
library could not detect the
horizontal axis home sensor
(safe rotate position).
205
X axis scan failed. The library
could not complete a move
along the horizontal axis.
207
X axis cal fail. The robot position along the horizontal axis
could not be calibrated.
213
Invalid Xcard configuration.
An invalid combination of
expansion cards is installed in
the library.
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Open the door and remove the magazines. Look for anything that might be obstructing the robot’s path along the
horizontal axis.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If there are no obstructions and the error persists, contact your service provider.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If the error persists, contact your service provider. An
expansion card may not be properly installed or the
wrong card is installed.
LCD
Code
Description
Corrective Action
214
Invalid Slot Config. The Maximum Number of Slots is set to
1 and the last slot is configured as a cleaning slot.
Change the Max Addressable Slot to a value greater
than 1 (see Setting the Max Addressable Slot Option in
Chapter 3) or turn off the Clean Slot Option (see Setting
the lean Slot Option in Chapter 3).
220
OS failure. The library’s operating system experienced an
error.
221
Could not set alarm. The
library’s operating system
experienced an error.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If the error persists, contact your service provider.
222
OS message failure. The
library operating system experienced an error.
225
M Bus Timeout. No acknowledgement from internal M bus
device
Ensure no commands are active to the library. Reset the
library. If error persists, contact your service provider.
226
Mbus interrupt timeout. The
robot command processor
timed out before setting an
interrupt.
227
Mbus acknowledge failure.
The robot command processor
failed to respond to a command.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If the error persists, the robot may need to be replaced.
Contact your service provider.
230
DHCP server timeout. The
Ethernet DHCP server could
not assign an IP address for
the library.
This error occurs only when the optional Ethernet interface is installed. Set the network address to Static and
set the desired IP address (see Setting Ethernet
Addresses in Chapter 4).
236
SCSI Configuration Error.
Configuration start ID is
invalid.
If power cycling the library does not recapture this information, contact your service provider.
237
SCSI Configuration Error.
Configuration field is invalid.
238
SCSI Configuration Error.
Configuration value is invalid.
239
SCSI Configuration Error.
Configuration buffer ID is
invalid.
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INDEX
A
accessories 25
cartridges 25
cleaning cartridges 26
software 26
activity LED, ethernet 56
addresses
elements 70
ethernet 52
gateway 53
IP 53
network 53
SCSI IDs 41
subnet mask 53
arrow key 39
autoclean option 44
B
back panel components
barcode label 25, 27
baud rate 87
20
C
cable
ethernet 56, 112
power cord 25
SCSI 25, 110, 113
serial 86
calibrating tape drive 99
cartridges
cleaning cartridges 26, 80
ejecting manually 81
installing in fixed slots 28
installing in magazine 30
preparing 27
replacing 58
storing 60
viewing inventory 66
clean cycles left option 45
clean slot option 43
cleaning cartridges 26
code version 73
command menu 38, 71
components
back panel 20
front panel 19
internal 21
config menu 38
configuration
ethernet 51
addresses 52
cable connection 56, 112
LEDs 56
security screens 54
library 35, 40
autoclean option 44
checking setup 49
clean cycles left option 45
clean slot option 43
emulation mode 42
LCD security option 47
post barcode scan option 45
SCSI IDs 41
SCSI parity option 42
verify barcode checksum option 46
operator panel 36
connecting
power cord 33
SCSI bus 31
console interface 86
D
demo menu 38, 70
diagnostic
creating a listing via FTP 92
listing via console 90
diagnostics
console interface 86
FTP utility 91
display, LCD 36
drive carrier 18, 20
drive carrier removal 96
drive menu 38
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E
ejecting cartridge manually 81
element addresses 70
element indexes 69
emulation mode 42
environment, operating 109
error codes 39, 115
escape key 39
ethernet configuration 51
addresses 52
cable connection 56, 112
LEDs 56
security screens 54
ethernet menu 38
F
features 18
firmware
upgrading via console 89
upgrading via FTP 91
front panel components 19
FTP password 55
FTP utility 91
G
gateway address
53
installing tape drive 98
internal components 21
IP address 53
K
keypad 36
keys, operator 39
L
LCD display 36
LCD password
setting 48
viewing 91
LCD security option 47
LED
activity 56
LED, ethernet 56
LED, link 56
LED, tape drive 78
library information 38
library monitor software
description 18, 26
with ethernet connection
link LED, ethernet 56
loop option 62
LVD SCSI 113
H
M
hardware exercises 69
hardware installation 23
HyperTerminal 87
magazine 21, 30, 58
maintenance
installing tape drive 98
replacing tape drive 94
maintenance and service 93
mask, subnet 53
menu
command 71
demo 70
operator panel 37
menu key 39
I
indexes, elements 69
information (viewing) 73
installation
accessories 25
cartridges 27
connecting the power cord 33
connecting to the SCSI bus 31
powering on 33
preparing for 26
unpacking 24
verifying 34
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N
network address 53
next cartridge option 63
51
O
operating environment 109
operator panel
error codes 39
menus 37
operator keys 39
status screen 36
P
packing the library 102
park and unlock for shipping 38
password
ethernet 54
FTP 55
LCD setting 48
LCD viewing 91
post barcode scan option 45
power cord 33, 110
power specification 109
powering on the library 33
problems
installation 106
library operation 107
tape drive 107
R
rack mount hardware 25
rack mount, removal 100
replacing tape drive 94
reset key 39
resetting library 69
resetting tape drive 82
restart option 62
returning the library 100
robot
control mode 60
description 18, 21
home position 72
movement statistics 74
park to ship 100
robot control mode 38
S
SCSI
bus 31, 113
bus termination
114
cables 110
configuration 113
ID 41, 114
LVD 113
menu 38
parity option 42
terminator 25, 111
wide 113
security option 47
security screens (ethernet) 54
sensors 75
sequential mode 62
loop option 62
next cartridge option 63
restart option 62
setting options 63
serial cable connection 86
serial number
library 73
tape drive 80
service
returning the library 100
shipping the library 100
size and weight of library 109
software 26
specifications 109
statistics 73
status key 39
status light 78
status screen 36
storing cartridges 60
subnet mask 53
system sensors 75
T
tape drive
calibrating 99
carrier 18, 20
carrier removal 96
cleaning 80
ejecting cartridge 81
installing 98
removing 96
replacing 94
resetting 82
status 78
unload button 81
unload drive option 81
termination, SCSI 114
terminator, SCSI 111
troubleshooting 105
97702064-C
Page 135
U
W
unload button 81
unload drive option 81
unlock door key 39
unpacking the library 24
weight and size of library 109
wide SCSI 113
write-protect switch 28
V
verify barcode checksum option 46
verifying hardware installation 34
Plasmon V 10 LTO Tape Library User Manual
Page 136
Contacting Plasmon
To obtain technical support in the United States
Plasmon Technical Support
1-877-585-6793
1-719-593-4192 (fax)
e-mail
support@plasmon.com
World Wide Web
www.plasmon.com
To obtain technical support in Europe
Plasmon Technical Support
44 (0) 1763 262 963
44 (0) 1763 264 444 (fax)
e-mail
support@plasmon.co.uk
World Wide Web
www.plasmon.com
International Calls
1-719-593-4437
1-719-593-4192 (fax)
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