VoIP Outdoor Intercom with Keypad Operations Guide

The IP Endpoint Company
Singlewire InformaCast-enabled
VoIP Outdoor Intercom with
Keypad
Operations Guide
Part #011310
Document Part #930923C
for Firmware Version 11.3.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601
PoE VoIP Intercom Operations Guide 930923C
Part # 011310
COPYRIGHT NOTICE:
© 2015, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
Technical Support 

The IP Endpoint Company The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:
http://www.cyberdata.net/support/contactsupportvoip.php

Phone: (831) 373-2601, Ext. 333
Email: support@cyberdata.net
Fax: (831) 373-4193
Company and product information is at www.cyberdata.net.
CyberData Corporation
930923C
Operations Guide
Pictorial Alert Icons
GENERAL ALERT
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.
CyberData Corporation
930923C
Operations Guide
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
14. WARNING: The VoIP Outdoor Intercom with Keypad enclosure is not rated for any AC
voltages!
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
GENERAL ALERT
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
GENERAL ALERT
Warning
The PoE connector is intended for intra-building connections only and does not
route to the outside plant.
GENERAL ALERT
CyberData Corporation
930923C
Operations Guide
Revision Information
Revision 930923C, which corresponds to firmware version 11.3.0, was released on January 16,
2014, and has the following changes:
•
Updates the Enable Security Operation setting description in Table 2-12, "Button Configuration
Parameters" to the following:
“Security mode allows the user to secure the local or remote relay by requiring a code (up to 8
digits) to be entered into the device's keypad. The security codes may be entered within a phone
call to a preset extension or independently.”
“If Allow Telephone Dialout is not enabled, the device acts like a one button intercom. The Call
Button will call a preset extension specified on the web page and a user can enter a security
string directly into the keypad.”
“If Allow Telephone Dialout is enabled, the Call Button will call the preset extension. Also, the
user can either press the # key to enter the security code or simply dial an extension to make a
phone call. While in security mode, the local relay cannot be activated during ring, night ring,
button press, or call active. The Networked Door Strike Relay cannot be activated during a ring
or button press.”
•
Updates the Allow Telephone Dialout setting description in Table 2-12, "Button Configuration
Parameters" to the following:
“When enabled, the user will be able to use the call button to dial a pre-set extension, specified
on the web page.”
•
Updates Figure 2-15, "Home Page"
•
Updates Figure 2-33, "Autoprovisioning Page"
•
Updates Figure 2-35, "Firmware Page"
•
Updates Figure 2-36, "Home Page"
•
Updates Table 2-23, "Autoprovisioning Configuration Parameters"
•
Adds the following description for the Discovered Remote Relays section in Table 2-21, "DSR
Configuration Parameters":
“The Discovered Remote Relays section lists all of the networked door strike relays on the
network. To associate your device with a door strike relay, click on the Associate button. This
action allows the user to configure the door strike relay. Keep in mind that a device may only be
associated with one door strike relay.”
Operations Guide
930923C
CyberData Corporation
Browsers Supported
The following browsers have been tested against firmware version 11.3.0:
Operations Guide
•
Internet Explorer (version: 10)
•
Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0)
•
Chrome (version: 29.0.1547.66 m)
•
Safari (version: 5.1.7)
930923C
CyberData Corporation
Contents
i
Chapter 1 Product Overview
1
1.1 How to Identify This Product .....................................................................................................1
1.2 Typical System Installation .......................................................................................................2
1.3 Product Features ......................................................................................................................3
1.4 Supported Protocols .................................................................................................................4
1.5 Supported SIP Servers .............................................................................................................4
1.6 Product Specifications ..............................................................................................................5
2.1 Parts List ..................................................................................................................................6
Chapter 2 Installing the VoIP Outdoor Intercom with Keypad
6
2.2 Intercom Components ..............................................................................................................7
2.2.1 Call Button and Call Button LED ....................................................................................8
2.2.2 Dialing from the Keypad .................................................................................................8
2.3 Intercom Setup .........................................................................................................................9
2.3.1 Intercom Connections ....................................................................................................9
2.3.2 Using the On-Board Relay ...........................................................................................10
2.3.3 Wiring the Circuit ..........................................................................................................11
2.3.4 Identifying the Connector Locations and Functions .....................................................14
2.3.5 Activity and Link LEDs .................................................................................................16
2.3.6 RTFM Button ................................................................................................................17
2.3.7 Adjust the Volume ........................................................................................................18
2.4 Configure the Intercom Parameters ......................................................................................19
2.4.1 Factory Default Settings ...............................................................................................19
2.4.2 Intercom Web Page Navigation ....................................................................................20
2.4.3 Using the Toggle Help Button .......................................................................................21
2.4.4 Log in to the Configuration Home Page .......................................................................23
2.4.5 Configure the Device ....................................................................................................27
2.4.6 Configure the Button Parameters .................................................................................34
2.4.7 Configure the Network Parameters .............................................................................39
2.4.8 Configure the SIP Parameters .....................................................................................42
2.4.9 Configure the Multicast Parameters .............................................................................48
2.4.10 Configure the Sensor Configuration Parameters ........................................................50
2.4.11 Configure the Audio Configuration Parameters ..........................................................53
2.4.12 Configure the Events Parameters ..............................................................................59
2.4.13 Configure the Door Strike Relay .................................................................................65
2.4.14 Configure the Device (on the DSR page) ...................................................................69
2.4.15 Configure the Autoprovisioning Parameters ...............................................................72
2.5 Upgrade the Firmware and Reboot the Intercom ...................................................................83
2.5.1 Uploading the Firmware ...............................................................................................83
2.5.2 Reboot the Device ........................................................................................................85
2.6 Command Interface ................................................................................................................86
2.6.1 Command Interface Post Commands ..........................................................................86
Appendix A Mounting the VoIP Outdoor Intercom with Keypad
90
A.1 Mount the Intercom ................................................................................................................90
A.2 Dimensions ............................................................................................................................91
A.3 Overview of Installation Types ................................................................................................95
A.4 Network Cable Entry Restrictions ..........................................................................................96
A.4.1 Rear Conduit Network Cable Entry Restrictions (without Shroud) ..............................96
A.4.2 Rear Conduit Network Cable Entry Restrictions (with Shroud) ...................................96
A.5 Service Loop Cable Routing ..................................................................................................97
A.6 Securing the Intercom ............................................................................................................98
A.7 Additional Mounting Options ..................................................................................................99
A.7.1 Rear Conduit Mounting Option (Not Provided) ............................................................99
A.7.2 Concrete Wall Mounting Option (Not Provided) .........................................................100
A.7.3 Goose Neck Mounting Option (Not Provided) ............................................................101
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CyberData Corporation
ii
Appendix B Setting up a TFTP Server
102
B.1 Set up a TFTP Server ..........................................................................................................102
B.1.1 In a LINUX Environment ............................................................................................102
B.1.2 In a Windows Environment .......................................................................................102
Appendix C Troubleshooting/Technical Support
103
C.1 Frequently Asked Questions (FAQ) ......................................................................................103
C.2 Documentation .....................................................................................................................103
C.3 Contact Information ..............................................................................................................104
C.4 Warranty ...............................................................................................................................105
C.4.1 Warranty & RMA Returns within the United States ....................................................105
C.4.2 Warranty & RMA Returns outside of the United States .............................................106
C.4.3 Spare in the Air Policy ................................................................................................106
C.4.4 Return and Restocking Policy ....................................................................................106
C.4.5 Warranty and RMA Returns Page .............................................................................106
Index
Operations Guide
107
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CyberData Corporation
1
1 Product Overview
1.1 How to Identify This Product
To identify the Singlewire-enabled VoIP Outdoor Intercom with Keypad, look for a model number
label similar to the one shown in Figure 1-1. Confirm the following:
•
The model number on the label should be 011310.
•
The serial number on the label should begin with 3101.
Figure 1-1. Model Number Label
WWW.CYBERDATA.NET
INTERCOM,V3 OUTDOOR KEYPAD, PoE,
SINGLEWIRE, RoHS
011310B / 021106C
310100001
Serial number begins with 3101
Model number
Operations Guide
930923C
CyberData Corporation
Product Overview 2
Typical System Installation
1.2 Typical System Installation
The Singlewire-enabled Voice-over-IP (VoIP) Intercom is a Power-over-Ethernet (PoE 802.3af) and
VoIP two-way communications device that easily connects into existing local area networks (LANs)
with a single cable connection. The intercom is compatible with most SIP-based IP PBX servers that
comply with SIP RFC 3261.
The following figures illustrate how the VoIP Outdoor Intercom with Keypad can be installed as part
of a VoIP phone system.
Figure 1-2. Typical Installation—Door Strike Intermediate Relay Module
802.3af Compliant Ethernet Switch
1
2
3
Door Strike Intermediate
Relay Module
Door Strike
4
5
6
Intercom
IP Phone
IP PBX Server
Figure 1-3. Typical Installation—Networked Door Strike Intermediate Relay Module
802.3af Compliant Ethernet Switch
1
Door Strike
Operations Guide
Networked Door Strike
Intermediate Relay Module
2
3
4
Intercom
930923C
5
6
IP Phone
IP PBX Server
CyberData Corporation
Product Overview 3
Product Features
1.3 Product Features
The Singlewire-enabled VoIP Outdoor Intercom with Keypad has the following features:
Operations Guide
•
InformaCast compliant
•
InformaCast CK compliant
•
12-key keypad with backlight
•
Programmable speed dial
•
Optional Weather Shroud for even greater weather protection
•
Supports SRST (Survivable Remote Site Telephony) in a Cisco environment. SRST parameters
are entered statically into the CyberData product's internal webpage.
•
SIP
•
Dual speeds of 10 Mbps and 100 Mbps
•
802.3af compliant
•
2 gang outlet box size
•
Adaptive full duplex voice operation
•
Network/Web management
•
Network adjustable speaker volume adjustment
•
Network configurable door or intrusion sensor settings
•
Network configurable relay activation settings
•
Dial Out Extension supports the addition of comma delimited pauses before sending additional
DTMF tones
•
Network configurable microphone input sensitivity adjustment
•
Network downloadable product firmware
•
Doubles as a paging speaker
•
Call button
•
Call activity indicator (light)
•
Tamper proof design
•
One dry contact relay for auxiliary control
•
Autoprovisioning
•
Configurable audio files
•
Night Ringer
•
Peer-to-peer capable
•
Door closure and tamper alert signal
•
Optional Torx screws with driver kit
•
An active call is indicated by the Call Button LED blinking at one second intervals.
930923C
CyberData Corporation
Product Overview 4
Supported Protocols
1.4 Supported Protocols
The Intercom supports:
•
SIP
•
HTTP Web-based configuration
•
Provides an intuitive user interface for easy system configuration and verification of Intercom
operations.
•
DHCP Client
•
Dynamically assigns IP addresses in addition to the option to use static addressing.
•
TFTP Client
•
Facilitates hosting for the Autoprovisioning configuration file.
•
RTP
•
RTP/AVP - Audio Video Profile
•
Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
1.5 Supported SIP Servers
The following link contains information on how to configure the device for the supported SIP servers:
http://www.cyberdata.net/support/server/index.html
Operations Guide
930923C
CyberData Corporation
Product Overview 5
Product Specifications
1.6 Product Specifications
Table 1. Product Specifications
Category
Specification
Output
1 Watt Peak Power
Ethernet I/F
10/100 Mbps
Protocol
SIP RFC 3261 Compatible
Power Input
PoE 802.3af compliant or 8 to 12 VDC at 1000 mA
Operating Temperature -40° C to +55° C (-40° F to 131° F)
Payload Types
G711, A-law and µ-law
Regulatory Compliance FCC Class A, UL 60950
Dimensions
6.5” x 4.5” x 1.5” (H x W x D)
Warranty
2 years limited
Part Number
011310
011215 Weather Shroud (sold separately)
Auxiliary Relay
Operations Guide
1A at 30 VDC
930923C
CyberData Corporation
Installing the VoIP Outdoor Intercom with Keypad 6
Parts List
2 Installing the VoIP Outdoor Intercom with
Keypad
2.1 Parts List
Table 2-1 illustrates the parts for the VoIP Outdoor Intercom with Keypad.
Note
See Appendix A, "Mounting the VoIP Outdoor Intercom with Keypad" for
physical mounting information.
Table 2-1. Parts List
Operations Guide
Quantity
Part Name
1
VoIP Outdoor Intercom with Keypad Assembly
1
Installation Quick Reference Guide
1
Mounting Accessory Kit
930923C
Illustration
CyberData Corporation
Installing the VoIP Outdoor Intercom with Keypad 7
Intercom Components
2.2 Intercom Components
Figure 2-1 shows the components of the Intercom.
Figure 2-1. Intercom Components
Microphone Hole
Speaker Drain Hole
Keypad
See Section 2.2.2, "Dialing from
the Keypad" for 
information about the functionality
of the keypad.
Call Button
See Section 2.2.1, "Call Button
and Call Button LED" for 
information about the functionality
of the Call Button.
Operations Guide
930923C
CyberData Corporation
Installing the VoIP Outdoor Intercom with Keypad 8
Intercom Components
2.2.1 Call Button and Call Button LED
2.2.1.1 Call Button LED Function
•
Upon initial power or reset, the Call Button LED will illuminate.
•
During network setup the Call Button LED will blink 10 times per second until the device can find
a network address. This can take from 5 to 60 seconds.
•
The device “autoprovisions” by default, and the initial process may take several minutes as the
device searches for and downloads updates. The Call Button LED will blink during this process.
During the initial provisioning, or after the factory defaults have been reset, the device may
download firmware twice. The device will blink, remain solid for 10 to 20 seconds, and then
resume blinking. This process will take longer if there are many audio files downloading.
•
When the software has finished initialization, the Call Button LED will blink twice.
•
When a call is established (not just ringing), the Call Button LED will blink.
•
On the Device Configuration Page, there is an option called Button and Keypad Lit when
Idle. This option sets the normal state for the Call Button LED. The Call Button LED will still blink
during initialization and calls.
•
The Call Button LED flashes briefly at the beginning of RTFM mode.
Figure 2-2. Call Button and Call Button LED
Call button and Call Button LED
2.2.2 Dialing from the Keypad
•
Operations Guide
See the Enable Telephone Operation setting in Section 2.4.6, "Configure the Button
Parameters".
930923C
CyberData Corporation
Installing the VoIP Outdoor Intercom with Keypad 9
Intercom Setup
2.3 Intercom Setup
2.3.1 Intercom Connections
Figure 2-3 shows the pin connections on the J3 (terminal block). This terminal block can accept 
16 AWG gauge wire.
Note
As an alternative to using PoE power, you can supply 8 to 12 VDC at 1000 mA into the
terminal block.
Caution
GENERAL ALERT
Equipment Hazard: Contacts 1 and 2 on the J3 terminal block are only for
powering the Intercom from a non-PoE 12 VDC power source as an alternative to
Network PoE power. Use of these contacts for any other purpose will damage the
Intercom and void the product warranty.
Figure 2-3. Intercom Connections
Alternate Power Input:
1 = 8 to 12 VDC at 1000 mA*
2 = Power Ground*
3
Use a 3.17 mm (1/8-inch) flat blade
Wire (IN)
screwdriver for the terminal block screws
4
Relay Contact:
(1 A at 30 VDC for continuous loads)
3 = Relay Common
4 = Relay Normally Open Contact
5 = Sense Input
6 = Sense Ground
7 = Reserved for Future Use
8 = Reserved for Future Use
1
8
*Contacts 1 and 2 on the J3 terminal block are only for
powering the Intercom from a non-PoE 12VDC power
source as an alternative to Network PoE power. Use of
these contacts for any other purpose will damage the
Intercom and void the product warranty.
Operations Guide
930923C
J3 Terminal Block
can accept 16 AWG wire
CyberData Corporation
Installing the VoIP Outdoor Intercom with Keypad 10
Intercom Setup
2.3.2 Using the On-Board Relay
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
GENERAL ALERT
Warning
Electrical Hazard: The relay contacts are dry and provided for a normally open
and momentarily closed configuration. Neither the alternate power input nor PoE
power can be used to drive a door strike.
GENERAL ALERT
Warning
Electrical Hazard: The relay does not support AC powered door strikes.
Any use of this relay beyond its normal operating range can cause damage to the
product and is not covered under our warranty policy.
GENERAL ALERT
The device has a built-in relay that can be activated by a web configurable DTMF string that can be
received from a VoIP phone supporting out of band (RFC2833) DTMF as well as a number of other
triggering events. See the Device Configuration Page on the web interface for relay settings.
This relay can be used to trigger low current devices like strobes and security camera input signals
as long as the load is not an inductive type and the relay is limited to a maximum of 
1 Amp @ 30 VDC. Inductive loads have caused excessive “hum” and can interfere with the unit’s
electronics.
We highly recommend that inductive load and high current devices use our Door Strike Intermediate
Relay product (CD# 011269) (see Section 2.3.3.2, "Connecting the Door Strike Intermediate Relay
Module").
This relay interface also has a general purpose input port that can be used to monitor an external
switch and generate an event.
For more information on the sensor options, see the Sensor Configuration Page on the web
interface.
Operations Guide
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CyberData Corporation
Installing the VoIP Outdoor Intercom with Keypad 11
Intercom Setup
2.3.3 Wiring the Circuit
2.3.3.1 Devices Less than 1A at 30 VDC
If the power for the device is less than 1A at 30 VDC and is not an inductive load, then see
Figure 2-4 for the wiring diagram.
Figure 2-4. Wiring Diagram
Pin 3 - Relay Common
Pin 4 - Relay Normally Open Contact
Pin 5 - Sense Input
Pin 6 - Sense Ground
The J3 terminal block can accept 16 AWG stranded wire.
Strobe Light
1
1
8
8
+
DC Source
Sense Input
1 A @ 30 VDC
J3 Terminal Block of the CyberData Device
Operations Guide
930923C
CyberData Corporation
Installing the VoIP Outdoor Intercom with Keypad 12
Intercom Setup
2.3.3.2 Connecting the Door Strike Intermediate Relay Module
For wiring an electronic door strike, we recommend the use of our external Door Strike Intermediate
Relay (CD# 011269).
This product provides an easier method of connecting standard door strikes as well as AC and
higher voltage devices. See Figure 2-5 for the wiring diagram.
Figure 2-5. Wiring Diagram
1
The J3 terminal block can accept 16 AWG stranded wire.
8
J3 Terminal Block
See the Door Strike Intermediate Relay Operations Guide for connection specifics.
See Section 2.4.13, "Configure the Door Strike
Relay" for configuration options.
+
DC Source
AC Source
OR
Door Lock
Sense Input
If you have questions about connecting door strikes or setting up the web configurable options,
please contact our support department.
http://www.cyberdata.net/support/voip/index.html
Operations Guide
930923C
CyberData Corporation
Installing the VoIP Outdoor Intercom with Keypad 13
Intercom Setup
2.3.3.3 Connecting the Networked Door Strike Intermediate Relay
For wiring an electronic door strike to work over a network, we recommend the use of our external
Networked Door Strike Intermediate Relay (CD# 011270).
This product provides an easier method of connecting standard door strikes as well as AC and
higher voltage devices. See Figure 2-6 for the wiring diagram.
Figure 2-6. Wiring Diagram
802.3af Compliant Ethernet Switch
+
See the Networked Door Strike Intermediate 
Relay Operations Guide for connection specifics.
AC Source
DC Source
OR
See Section 2.4.13, "Configure the Door Strike
Relay" for configuration options.
Door Lock
CyberData
Device
Sense Input
Aux Button
If you have questions about connecting door strikes or setting up the web configurable options,
please contact our support department.
http://www.cyberdata.net/support/voip/index.html
Operations Guide
930923C
CyberData Corporation
Installing the VoIP Outdoor Intercom with Keypad 14
Intercom Setup
2.3.4 Identifying the Connector Locations and Functions
See the following figures and tables to identify the board connector locations and functions.
Figure 2-7. Connector Locations
JP1
J1
J12
J3
J5
J4
SW1
Table 2-2. Connector Functions
Connector
Function
J1
PoE Network Connection (RJ-45 ethernet)
J3
Terminal Block (see Figure 2-3)
J4
Console Port (Factory Use Only)
J5
JTAG (Factory Use Only)
J12
Reserved (Factory Use Only)
JP1
Reset jumpera
SW1
See Section 2.3.6, "RTFM Button"
a.Do not install a jumper. Momentary short to reset. Permanent installation
of a jumper would prevent the board from running all together.
Operations Guide
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CyberData Corporation
Installing the VoIP Outdoor Intercom with Keypad 15
Intercom Setup
Figure 2-8. Connector Locations
J7 J6
J9
J2
J8
J10
JP10
Table 2-3. Connector Functions
Connector
Function
J2
Call Button LED Interface
J6
Microphone Interface
J7
Speaker Interface
J8
Keypad Interface
J9
Auxiliary Strobe Connector — Not Used
J10
Proximity Sensor Interface — Not Used
JP10
Disables the intrusion sensor when installed.
Note: Placing a jumper on JP10 will disable the intrusion
detection circuit.
Operations Guide
930923C
CyberData Corporation
Installing the VoIP Outdoor Intercom with Keypad 16
Intercom Setup
2.3.5 Activity and Link LEDs
2.3.5.1 Verifying the Network Connectivity and Data Rate
When you plug in the Ethernet cable or power supply to the Intercom, the following occurs:
•
The square, YELLOW Activity LED blinks when there is network activity (see Figure 2-9).
•
The square, GREEN Link LED above the Ethernet port indicates that the network connection
has been established (see Figure 2-9).
Figure 2-9. Activity and Link LED
Activity
Operations Guide
Link
930923C
CyberData Corporation
Installing the VoIP Outdoor Intercom with Keypad 17
Intercom Setup
2.3.6 RTFM Button
When the Intercom is operational and linked to the network, use the Reset Test Function
Management (RTFM) button (see SW1 in Figure 2-10) on the Intercom board to announce and
confirm the Intercom’s IP Address and test that the audio is working.
Note
You must do this test prior to final assembly.
Figure 2-10. RTFM Button
SW1
2.3.6.1 Announcing the IP Address
To announce a device’s current IP address:
1. Press and release the RTFM button (SW1) within a five second window.
Note
The device will use DHCP to obtain the new IP address (DHCP-assigned address or default
to 10.10.10.10 if a DHCP server is not present).
Note
Pressing and holding the RTFM button for longer than five seconds will restore the device to
the factory default settings.
2.3.6.2 Restoring the Factory Default Settings
When troubleshooting configuration problems, it is sometimes convenient to restore the device to a
known state.
Note
Each Intercom is delivered with factory set default values.
To restore the factory default settings:
1. Press and hold the RTFM button (SW1) for more than five seconds.
2. The device announces that it is restoring the factory default settings.
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Note
The device will use DHCP to obtain the new IP address (DHCP-assigned address or default
to 10.10.10.10 if a DHCP server is not present).
Figure 2-11. RTFM Button
SW1
2.3.7 Adjust the Volume
You can adjust the volume through the Device Configuration Page.
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Intercom Setup
2.4 Configure the Intercom Parameters
To configure the Intercom online, use a standard web browser.
Configure each Intercom and verify its operation before you mount it. When you are ready to mount
an Intercom, refer to Appendix A, "Mounting the VoIP Outdoor Intercom with Keypad" for instructions.
2.4.1 Factory Default Settings
All Intercoms are initially configured with the following default IP settings:
When configuring more than one Intercom, attach the Intercoms to the network and configure one at
a time to avoid IP address conflicts.
Table 2-4. Factory Default Settings
Parameter
Factory Default Setting
IP Addressing
DHCP
a
IP Address
10.10.10.10
Web Access Username
admin
Web Access Password
admin
Subnet Maska
255.0.0.0
a
10.0.0.1
Default Gateway
a. Default if there is not a DHCP server present.
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2.4.2 Intercom Web Page Navigation
Table 2-5 shows the navigation buttons that you will see on every Intercom web page.
Table 2-5. Web Page Navigation
Web Page Item
Description
Link to the Home page.
Link to the Device page.
Link to the Buttons page.
Link to the Network page.
Link to go to the SIP page.
Link to the Multicast page.
Link to the Sensor page.
Link to the Audiofiles page.
Link to the Events page.
Link to the Door Strike Relay page.
Link to the Autoprovisioning page.
Link to the Firmware page.
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2.4.3 Using the Toggle Help Button
The Toggle Help button allows you to see a short description of some of the settings on the
webpage. To use the Toggle Help button, do the following:
1. Click on the Toggle Help button that is on the UI webpage. See Figure 2-12 and Figure 2-13.
Figure 2-12. Toggle/Help Button
2. You will see a question mark ( ) appear next to each web page item that has been provided
with a short description by the Help feature. See Figure 2-13.
Figure 2-13. Toggle Help Button and Question Marks
Question mark 
appears next to the
web page items
Toggle Help button
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3. Move the mouse pointer to hover over the question mark (
page item will appear. See Figure 2-14.
), and a short description of the web
Figure 2-14. Short Description Provided by the Help Feature
Question mark
Operations Guide
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A short description of the 
web page item will appear
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Intercom Setup
2.4.4 Log in to the Configuration Home Page
1. Open your browser to the Intercom IP address.
Note
If the network does not have access to a DHCP server, the device will default to an IP
address of 10.10.10.10.
Note
Make sure that the PC is on the same IP network as the Intercom.
Note
You may also download CyberData’s VoIP Discovery Utility program which allows you to
easily find and configure the default web address of the CyberData VoIP products. 

CyberData’s VoIP Discovery Utility program is available at the following website address:
http://www.cyberdata.net/support/voip/discovery.html
Note
The Intercom ships in DHCP mode. To get to the Home page, use the discovery utility to
scan for the device on the network and open your browser from there.
2. When prompted, use the following default Web Access Username and Web Access
Password to access the Home Page (Figure 2-15):
Web Access Username: admin
Web Access Password: admin
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Figure 2-15. Home Page
310100452
v11.3.0
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3. On the Home page, review the setup details and navigation buttons described in Table 2-6.
Note
The question mark icon ( ) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-6. Home Page Overview
Web Page Item
Description
Admin Settings
Username
The username to access the web interface. Enter up to 25 characters.
Password
The password to access the web interface. Enter up to 25 characters.
Confirm Password
Confirm the web interface password.
Current Status
Operations Guide
Serial Number
Shows the device serial number.
Mac Address
Shows the device Mac address.
Firmware Version
Shows the current firmware version.
IP Addressing
Shows the current IP addressing setting (DHCP or static).
IP Address
Shows the current IP address.
Subnet Mask
Shows the current subnet mask address.
Default Gateway
Shows the current default gateway address.
DNS Server 1
Shows the current DNS Server 1 address.
DNS Server 2
Shows the current DNS Server 2 address.
SIP Volume
Shows the current SIP volume level.
Multicast Volume
Shows the current Multicast volume level.
Ring Volume
Shows the current Ring volume level.
Sensor Volume
Shows the current Sensor volume level.
Volume Boost
Shows the current Volume Boost level.
Microphone Gain
Shows the current microphone gain level.
SIP Mode
Shows the current status of the SIP mode.
Multicast Mode
Shows the current status of the Multicast mode.
Event Reporting
Shows the current status of the Event Reporting mode.
Nightringer
Shows the current status of the Nightringer mode.
Primary SIP Server
Shows the current status of the Primary SIP Server.
Backup Server 1
Shows the current status of Backup Server 1.
Backup Server 2
Shows the current status of Backup Server 2.
Nightringer Server
Shows the current status of Nightringer Server.
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Table 2-6. Home Page Overview (continued)
Web Page Item
Description
Singlewire Settings
Boot Time
Shows the boot time.
Current Time
Shows the current time.
IC Servers
Shows the InformaCast server IP addresses.
Configuration File
Shows the configuration file.
B’casts Accepted
Shows the number of B’casts accepted.
B’casts Rejected
Shows the number of B’casts rejected.
B’casts Active
Shows the number of active B’casts.
Import Settings
Use this button to select a configuration file to import.
After selecting a configuration file, click Import to import the
configuration from the selected file. Then, click Save and Reboot to
store changes.
Export Settings
Click Export to export the current configuration to a file.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of
the web page items. First click on the Toggle Help button, and you will
see a question mark ( ) appear next to some of the web page items.
Move the mouse pointer to hover over a question mark to see a short
description of a specific web page item.
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2.4.5 Configure the Device
1. Click the Device menu button to open the Device page. See Figure 2-16.
Figure 2-16. Device Configuration Page
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2. On the Device page, you may enter values for the parameters indicated in Table 2-7.
Note
The question mark icon ( ) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-7. Device Configuration Parameters
Web Page Item
Description
Volume Settings (0-9)
SIP Volume
Set the speaker volume for a SIP call. A value of 0 will mute the
speaker during SIP calls.
Multicast Volume
Set the speaker volume for multicast audio streams. A value of 0 will
mute the speaker during multicasts.
Ring Volume
Set the ring volume for incoming calls. A value of 0 will mute the
speaker instead of playing the ring tone when Auto-Answer Incoming
Calls is disabled.
Sensor Volume
Set the speaker volume for playing sensor activated audio. A value of
0 will mute the speaker during sensor activated audio.
Microphone Gain
Set the microphone gain level.
Volume Boost:
Set the Boost level to increase the volume output of the speaker.
Using Volume Boost may introduce audio clips or cause the device to
drop from full duplex to half duplex operation.
No Volume Boost
Volume Boost 1
Volume Boost 2
Volume Boost 3
Normal operation of the product can be met with volume levels 0
through 9. 0 being mute and 9 being the loudest volume that in a
normal arm's length and average background noise, will enable full
duplex operation and give the best quality of sound output.
The volume boost options increase the output of the speaker by:
3db for Boost level 1
6db for Boost level 2
9db for Boost level 3
If the user would like a higher output from the speaker, the Boost
settings are available. However, operation in Boost Mode may
overdrive or clip the audio if, for example, the phone that is
connected has a high microphone gain or if the person has a loud
voice talking too close to the microphone.
The acoustic echo canceller also has a harder time maintaining full
duplex operation when in the Boost Mode. The product may drop
from full duplex operation into half/duplex mode while in Boost
Mode.
Contact CyberData support for additional information if needed.
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Table 2-7. Device Configuration Parameters (continued)
Web Page Item
Description
Relay Settings
Activate Relay with DTMF Code
Activates the relay when the DTMF Activation Code is entered on the
phone during a SIP call with the device. RFC2833 DTMF payload
types are supported.
DTMF Activation Code
Activation code used to activate the relay when entered on a phone
during a SIP call with the device. Activate Relay with DTMF Code
must be enabled. Enter up to 25 digits 
(* and # are supported).
DTMF Activation Duration (in seconds)
The length of time (in seconds) during which the relay will be
activated when the DTMF Activation Code is detected. Enter up to 5
digits.
NOTE: A DTMF activation duration of 0 will toggle the relay
indefinitely or until the activation code is sent again
Play tone during DTMF Activation
When selected, the device will play a tone out of the speaker upon
DTMF relay activation. The tone plays for the DTMF Activation
Duration (in seconds).
Activate Relay During Ring
When selected, the relay will be activated for as long as the device is
ringing. When Auto-Answer Incoming Calls is enabled, the device will
not ring and this option does nothing.
Activate Relay During Night Ring
When selected, the relay will be activated as long as the Nightringer
extension is ringing.
Activate Relay While Call Active
When selected, the relay will be activated as long as the SIP call is
active.
Activate Relay on Button Press
When selected, the relay will be activated when the Call button is
pressed.
Relay on Button Press Duration
The length of time (in seconds) during which the relay will be
activated when the Call button is pressed. Enter up to 5 digits. A
Relay on Button Press Duration value of 0 will pulse the relay once
when the Call button is pressed.
Clock Settings
Set Time with NTP Server on boot
When selected, the time is set with an external NTP server when the
device restarts.
NTP Server
Use this field to set the address (in IPv4 dotted decimal notation or
as a canonical name) for the NTP Server. This field can accept
canonical names of up to 64 characters in length.
Posix Timezone String
See Section 2.4.5.1, "Time Zone Strings" for information about how
to use the Posix Timezone String to specify time zone and daylight
savings time where applicable. Enter up to 63 characters.
Periodically sync time with server
When selected, the time is periodically updated with the NTP server
at the configured interval below.
Time update period (in hours)
The time interval after which the device will contact the NTP server to
update the time. Enter up to 4 digits.
Current Time
Allows you to input the current time. (6 character limit)
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Table 2-7. Device Configuration Parameters (continued)
Web Page Item
Description
Misc Settings
Device Name
Type the device name. Enter up to 25 characters.
Auto-Answer Incoming Calls
When selected, the device will automatically answer incoming calls.
When Auto-Answer Incoming Calls is disabled, the device will play a
ring tone (corresponds to Ring Tone on the Audiofiles page) out of
the speaker until someone presses the Call button to answer the call
or the caller disconnects before the call can be answered.
Button Lit When Idle
When selected, the Call button LED is illuminated while the device is
idle (a call is not in progress).
Button Brightness (0-255)
The desired Call button LED brightness level. Acceptable values are
0-255, where 0 is the dimmest and 255 is the brightest. Enter up to
three digits.
Play Ringback Tone
When selected, the device will play a ringback tone (corresponds to
Ringback Tone on the Audiofiles page) out of the speaker while
placing an outbound call. The Ringback Tone will play until the call is
answered.
Disable HTTPS (NOT recommended)
Disables the encrypted connection to the webpage. We do not
recommend disabling HTTPS for security reasons.
Click on the Test Audio button to do an audio test. When the Test
Audio button is pressed, you will hear a voice message for testing
the device audio quality and volume.
Click on the Test Microphone button to do a microphone test. When
the Test Microphone button is pressed, the following occurs:
1. The device will immediately start recording 3 seconds of audio.
2. The device will beep (indicating the end of recording).
3. The device will play back the recorded audio.
Click on the Test Relay button to do a relay test.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of
the web page items. First click on the Toggle Help button, and you
will see a question mark ( ) appear next to some of the web page
items. Move the mouse pointer to hover over a question mark to see
a short description of a specific web page item.
Note
Operations Guide
You can change the SIP Volume, Multicast Volume, Ring Volume, Sensor Volume, and
Microphone Gain without rebooting the device. You must save and reboot the device for
other changes to take effect.
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2.4.5.1 Time Zone Strings
The posix time zone string tells the internal date and time utilities how to handle daylight savings
time for different time zones. Table 2-8 shows some common strings.
Table 2-8. Common Time Zone Strings
Time Zone
Time Zone String
US Pacific time
PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00
US Mountain time
MST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00
US Eastern Time
EST5EDT,M3.2.0/2:00:00,M11.1.0/2:00:00
a
Phoenix Arizona
MST7
US Central Time
CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00
a.Phoenix, Arizona does not use daylight savings time.
Table 2-9 shows a breakdown of the parts that constitute the following time zone string:
●
CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00
Table 2-9. Time Zone String Parts
Operations Guide
Time Zone String
Part
Meaning
CST6CDT
The time zone offset from GMT and three character identifiers for the time zone.
CST
Central Standard Time
6
The (hour) offset from GMT/UTC
CDT
Central Daylight Time
M3.2.0/2:00:00
The date and time when daylight savings begins.
M3
The third month (March)
.2
The 2nd occurrence of the day (next item) in the month
.0
Sunday
/2:00:00
Time of day to change
M11.1.0/2:00:00
The date and time when daylight savings ends.
M11
The eleventh month (November)
.1
The 1st occurrence of the day (next item) in the month
.0
Sunday
/2:00:00
Time of day to change
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Time Zone String
Examples
Table 2-10 has some more examples of time zone strings.
Table 2-10. Time Zone String Examples
Time Zone
Time Zone String
a
Tokyo
IST-9
Berlinb
CET-1MET,M3.5.0/1:00,M10.5.0/1:00
a.Tokyo does not use daylight savings time.
b.For Berlin, daylight savings time starts on the last Sunday in March at
01:00 UTC, and ends on the last Sunday in October at 01:00 UTC, and is one
hour ahead of UTC.
Time Zone Identifier A user-definable three or four character time zone identifier (such as PST, EDT, IST, MUT, etc) is
needed at the beginning of the posix time zone string to properly set the time. However, the specific
letters or numbers used for the time zone identifier are not important and can be any three or four
letter or number combination that is chosen by the user. However, the time zone identifier cannot be
blank.
Figure 2-17. Three or Four Character Time Zone Identifier
You can also use the following URL when a certain time zone applies daylight savings time:
http://www.timeanddate.com/time/dst/2011.html
World GMT Table
Table 2-11 has information about the GMT time in various time zones.
Table 2-11. World GMT Table
Operations Guide
Time Zone
City or Area Zone Crosses
GMT-12
Eniwetok
GMT-11
Samoa
GMT-10
Hawaii
GMT-9
Alaska
GMT-8
PST, Pacific US
GMT-7
MST, Mountain US
GMT-6
CST, Central US
GMT-5
EST, Eastern US
GMT-4
Atlantic, Canada
GMT-3
Brazilia, Buenos Aries
GMT-2
Mid-Atlantic
GMT-1
Cape Verdes
GMT
Greenwich Mean Time, Dublin
GMT+1
Berlin, Rome
GMT+2
Israel, Cairo
GMT+3
Moscow, Kuwait
GMT+4
Abu Dhabi, Muscat
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Table 2-11. World GMT Table (continued)
Operations Guide
Time Zone
City or Area Zone Crosses
GMT+5
Islamabad, Karachi
GMT+6
Almaty, Dhaka
GMT+7
Bangkok, Jakarta
GMT+8
Hong Kong, Beijing
GMT+9
Tokyo, Osaka
GMT+10
Sydney, Melbourne, Guam
GMT+11
Magadan, Soloman Is.
GMT+12
Fiji, Wellington, Auckland
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2.4.6 Configure the Button Parameters
1. Click the Button Config button to open the Button Configuration page. See Figure 2-18.
Figure 2-18. Button Configuration Page
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2. On the Button Configuration page, you may enter values for the parameters indicated in
Table 2-12.
Table 2-12. Button Configuration Parameters
Web Page Item
Description
Dial Mode
Enable Telephone Operation
Dial extensions like a normal telephone. Pressing the call
button will start a dial tone. Pressing the call button in a
call will cancel a call.
Enable Cellphone Operation
Enter your extension and press the call button to start the
call. Press the call button again to cancel the call.
Enable Speed Dial Operation
In speed dial mode every button can be configured to call
a different extension when pressed.
Enable Security Operation
Security mode allows the user to secure the local or
remote relay by requiring a code (up to 8 digits) to be
entered into the device's keypad. The security codes may
be entered within a phone call to a preset extension or
independently.
If Allow Telephone Dialout is not enabled, the device
acts like a one button intercom. The Call Button will call a
preset extension specified on the web page and a user
can enter a security string directly into the keypad.
If Allow Telephone Dialout is enabled, the Call Button
will call the preset extension. Also, the user can either
press the # key to enter the security code or simply dial an
extension to make a phone call. While in security mode,
the local relay cannot be activated during ring, night ring,
button press, or call active. The Networked Door Strike
Relay cannot be activated during a ring or button press.
Security Mode Settings
Operations Guide
Security Code 0
Up to eight digits using characters 0 through 9 and *.
Security codes start with the pound key (#) and will be
recognized when the user stops pressing buttons or hits
the pound key again.
Security Code 1
Up to eight digits using characters 0 through 9 and *.
Security codes start with the pound key (#) and will be
recognized when the user stops pressing buttons or hits
the pound key again.
Security Code 2
Up to eight digits using characters 0 through 9 and *.
Security codes start with the pound key (#) and will be
recognized when the user stops pressing buttons or hits
the pound key again.
Security Code 3
Up to eight digits using characters 0 through 9 and *.
Security codes start with the pound key (#) and will be
recognized when the user stops pressing buttons or hits
the pound key again.
Security Code 4
Up to eight digits using characters 0 through 9 and *.
Security codes start with the pound key (#) and will be
recognized when the user stops pressing buttons or hits
the pound key again.
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Table 2-12. Button Configuration Parameters (continued)
Web Page Item
Description
Security Code 5
Up to eight digits using characters 0 through 9 and *.
Security codes start with the pound key (#) and will be
recognized when the user stops pressing buttons or hits
the pound key again.
Security Code 6
Up to eight digits using characters 0 through 9 and *.
Security codes start with the pound key (#) and will be
recognized when the user stops pressing buttons or hits
the pound key again.
Security Code 7
Up to eight digits using characters 0 through 9 and *.
Security codes start with the pound key (#) and will be
recognized when the user stops pressing buttons or hits
the pound key again.
Security Code 8
Up to eight digits using characters 0 through 9 and *.
Security codes start with the pound key (#) and will be
recognized when the user stops pressing buttons or hits
the pound key again.
Security Code 9
Up to eight digits using characters 0 through 9 and *.
Security codes start with the pound key (#) and will be
recognized when the user stops pressing buttons or hits
the pound key again.
Activate DSR
Activate a network attached relay instead of the relay on
the device.
Relay Activation Timeout
The time in seconds to activate the relay when a security
code is entered. Up to five numerical digits.
Play Tone While Relay Active
Play a tone when the relay is activated by a security code.
Allow Telephone Dialout
When enabled, the user will be able to use the call button
to dial a pre-set extension, specified on the web page.
Call Button
Dial this extension when the call button is pressed. Up to
64 characters.
ID
Type the desired Extension ID. Up to 64 characters.
Security Code (0 through 9)
Enter the desired security code number (7 character limit).
When a security code is entered on the keypad that
matches one of the seven-digit fields specified on the
page, the relay will be activated.
Speed Dial Settings
Operations Guide
Speed Dial Timeout
The amount of time you must hold the button before it calls
the configured extension. When this is set to 0 the phone
will dial the configured extension as soon as the button is
released.
Keypad 1
Dial this extension when the 1 key is pressed.
Keypad 2
Dial this extension when the 2 key is pressed.
Keypad 3
Dial this extension when the 3 key is pressed.
Keypad 4
Dial this extension when the 4 key is pressed.
Keypad 5
Dial this extension when the 5 key is pressed.
Keypad 6
Dial this extension when the 6 key is pressed.
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Table 2-12. Button Configuration Parameters (continued)
Web Page Item
Description
Keypad 7
Dial this extension when the 7 key is pressed.
Keypad 8
Dial this extension when the 8 key is pressed.
Keypad 9
Dial this extension when the 9 key is pressed.
Keypad 0
Dial this extension when the 0 key is pressed.
Keypad *
Dial this extension when the * key is pressed.
Keypad #
Dial this extension when the # key is pressed.
Call Button
Dial this extension when the call button is pressed.
Button Tones
Play Button Tones
Play a tone when the keypad buttons are pressed.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Start button to start a button test.
Click on the Toggle Help button to see a short description
of some of the web page items. First click on the Toggle
Help button, and you will see a question mark ( ) appear
next to some of the web page items. Move the mouse
pointer to hover over a question mark to see a short
description of a specific web page item.
Note
You must click on the Save button and then the Reboot button for the changes to take
effect.
2.4.6.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)
On the Button Configuration page, dial out extensions support the addition of comma delimited
pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three
seconds after a call is first established with a remote device. Subsequent commas will pause for 2
seconds. A pause of one second will be sent after each numerical digit.
Table 2-13. Examples of Dial-Out Extension Strings
Operations Guide
Extension String
Resulting Action
302
Dial out extension 302 and establish a call
302,2
Dial out extension 302 and establish a call, wait 3 seconds then send the
DTMF tone '2'
302,25,,,4,,1
Dial out extension 302 and establish a call, wait 3 seconds then send the
DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF
tone 4, wait 4 seconds, send out DTMF tone 1
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Note
The maximum number of total characters in the dial-out field is 25.
2.4.6.2 Triggering a Dial Out Call or Security Code
You can instantly trigger a dial out call or security code by pressing the # key after dialing a number.
Table 2-14 shows the various actions that result from different keypad input.
Table 2-14. Triggering a Dial Out Call or Security Code
Allow Telephone Dialout Option Enabled (in security mode with default security settings)
Input
Resulting Action
Dialing 123 
The device will call extension 123 through the default SIP server.
(and waiting for several seconds)
Dialing #123 
The device will do nothing. The entry is an unrecognized security
(and waiting for several seconds) entry.
Dialing #1234560 
The device will activate the relay for Security Code 0 for 6 seconds.
(and waiting for several seconds)
Dialing #124560#
The device will instantly activate the relay for 6 seconds.
Dialing 123#
The device will instantly call extension 123 through the default SIP
server.
Allow Telephone Dialout Option Disabled (in security mode with default security settings)
Input
Resulting Action
Dialing 1234560 
The device will activate the relay for Security Code 0 for 6 seconds.
(and waiting for several seconds)
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2.4.7 Configure the Network Parameters
1. Click the Network menu button to open the Network page (Figure 2-19).
Figure 2-19. Network Configuration Page
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2. On the Network page, enter values for the parameters indicated in Table 2-15.
Note
The question mark icon ( ) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-15. Network Configuration Parameters
Web Page Item
Description
Stored Network Settings
Addressing Mode
Select either DHCP IP Addressing or Static Addressing by marking
the appropriate radio button. DHCP Addressing mode is enabled on
default and the device will attempt to resolve network addressing with
the local DHCP server upon boot. If DHCP Addressing fails, the
device will revert to the last known IP address or the factory default
address if no prior DHCP lease was established. See Section 2.4.1,
"Factory Default Settings" for factory default settings. Be sure to click
Save and Reboot to store changes when configuring a Static
address.
Hostname
This is the hostname provided by the DHCP server. See the DHCP/
DNS server documentation for more information. Enter up to 64
characters.
IP Address
Enter the Static IPv4 network address in dotted decimal notation.
Subnet Mask
Enter the Subnet Mask in dotted decimal notation.
Default Gateway
Enter the Default Gateway IPv4 address in dotted decimal notation.
DNS Server 1
Enter the primary DNS Server IPv4 address in dotted decimal
notation.
DNS Server 2
Enter the secondary DNS Server IPv4 address in dotted decimal
notation.
DHCP Timeout in seconds
Specify the desired time-out duration (in seconds) that the device will
wait for a response from the DHCP server before reverting back to
the stored static IP address. The stored static IP address may be the
last known IP address or the factory default address if no prior DHCP
lease was established. Enter up to 8 characters. A value of -1 will
retry forever.
VLAN Settings
VLAN ID (0-4095)
Specify the IEEE 802.1Q VLAN ID number. Enter up to 4 digits.
Note: The device supports 802.1Q VLAN tagging support. The
switch port connected to the device will need to be in “trunking mode”
for the VLAN tags to propagate.
Operations Guide
VLAN Priority (0-7)
Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of
0 may cause the VLAN ID tag to be ignored.
Current Network Settings
Shows the current network settings.
IP Address
Shows the current Static IP address.
Subnet Mask
Shows the current Subnet Mask address.
Default Gateway
Shows the current Default Gateway address.
DNS Server 1
Shows the current DNS Server 1 address.
DNS Server 2
Shows the current DNS Server 2 address.
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Table 2-15. Network Configuration Parameters (continued)
Web Page Item
Description
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of
the web page items. First click on the Toggle Help button, and you
will see a question mark ( ) appear next to some of the web page
items. Move the mouse pointer to hover over a question mark to see
a short description of a specific web page item.
Note
Operations Guide
You must click on the Save button and then the Reboot button for the changes to take
effect.
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2.4.8 Configure the SIP Parameters
1. Click on the SIP menu button to open the SIP page (Figure 2-20).
Figure 2-20. SIP Configuration Page
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2. On the SIP page, enter values for the parameters indicated in Table 2-16.
Note
The question mark icon ( ) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-16. SIP Configuration Parameters
Web Page Item
Description
SIP Settings
Enable SIP Operation
When enabled, the device will transmit, receive, and process SIP
messages according to the configured SIP settings below.
Register with a SIP Server
When enabled, the device will attempt to register to the configured SIP
Server(s) on this page. To configure the device to send and receive pointto-point SIP calls, enable SIP Operation and disable Register with a SIP
Server (see Section 2.4.8.1, "Point-to-Point Configuration").
Use Cisco SRST
When enabled, the backup servers are handled according to Cisco SRST
(Survivable Remote Site Telephony). It is required for use in clustered
Cisco Unified Communications Manager topologies.
Primary SIP Server
Enter the SIP server address as an IPv4 address in dotted decimal
notation or a fully qualified domain name. This parameter also becomes
the host portion of the SIP-URI for the device's extension on the primary
SIP server. This field can accept entries of up to 255 characters in length.
Primary SIP User ID
Specify the SIP User ID for the Primary SIP Server. This parameter
becomes the user portion of the SIP-URI for the device's extension on the
primary SIP server. Enter up to 64 alphanumeric characters.
Primary SIP Auth ID
Specify the Authenticate ID for the Primary SIP Server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric
characters.
Primary SIP Auth Password
Specify the Authenticate Password for the Primary SIP Server. This
parameter is required for SIP registration authentication. Enter up to 64
alphanumeric characters.
Backup SIP Server 1
Enter the backup SIP server address as an IPv4 address in dotted
decimal notation or a fully qualified domain name. This parameter also
becomes the host portion of the SIP-URI for the device's extension on the
backup SIP server. This field can accept entries of up to 255 characters in
length.
Backup SIP User ID 1
Specify the SIP User ID for the first backup SIP Server. This parameter
becomes the user portion of the SIP-URI for the device's extension on the
first backup SIP server. Enter up to 64 alphanumeric characters.
Backup SIP Auth ID 1
Specify the Authenticate ID for the first backup SIP server. This parameter
is required for SIP registration authentication. Enter up to 64 alphanumeric
characters.
Backup SIP Auth Password 1
Specify the Authenticate Password for the first backup SIP server. This
parameter is required for SIP registration authentication. Enter up to 64
alphanumeric characters.
Backup SIP Server 2
Enter a second backup SIP server address as an IPv4 address in dotted
decimal notation or a fully qualified domain name. This parameter also
becomes the host portion of the SIP-URI for the device's extension on the
second backup SIP server. This field can accept entries of up to 255
characters in length.
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Table 2-16. SIP Configuration Parameters (continued)
Web Page Item
Description
Backup SIP User ID 2
Specify the SIP User ID for the second backup SIP Server. This parameter
becomes the user portion of the SIP-URI for the device's extension on the
second backup SIP server. Enter up to 64 alphanumeric characters.
Backup SIP Auth ID 2
Specify the Authenticate ID for the second backup SIP server. This
parameter is required for SIP registration authentication. Enter up to 64
alphanumeric characters.
Backup SIP Auth Password 2
Specify the Authenticate Password for the second backup SIP server. This
parameter is required for SIP registration authentication. Enter up to 64
alphanumeric characters.
Remote SIP Port
The Remote SIP Port is the port number the device will use as the
destination port when sending SIP messages. The default Remote SIP
Port is 5060. The supported range is 0-65536. Enter up to 5 digits.
Local SIP Port
The Local SIP Port is the port number the device will use to receive SIP
messages. The default Local SIP Port is 5060. The supported range is 065536. Enter up to 5 digits.
Outbound Proxy
Enter the Outbound Proxy address as an IPv4 address in dotted decimal
notation or a fully qualified domain name (FQDN). When an IP address is
configured, the device will send all SIP messages to this IP address.
When an FQDN is configured, the device will run DNS NAPTR, SRV, and
A queries on the FQDN to resolve an IP address to which it will send all
SIP messages. This field can accept entries of up to 255 characters in
length.
Outbound Proxy Port
The Outbound Proxy Port is port number used as the destination port
when sending SIP messages to the outbound proxy. A value of 0 will
default to 5060. The supported range is 0-65536. Enter up to 5 digits.
Disable rport Discovery
Disabling rport Discovery will prevent the device from including the public
WAN IP address and port number in the contact information that is sent to
the remote SIP servers. This will generally only need to be enabled when
using an SBC or SIP ALG in conjunction with a remote SIP server.
Re-registration Interval (in seconds)
The SIP Re-registration interval (in seconds) is the SIP Registration lease
time, also known as the expiry. The supported range is 30-3600 seconds.
Enter up to 4 digits.
Unregister on Boot
When enabled, the device will send one registration with an expiry of 0 on
boot.
Keep Alive Period
The minimum time in milliseconds between keep-alive packets sent for nat
traversal. A value of 0 will disable keep alive packets.
Nightringer Settings
Enable Nightringer
When Nightringer is enabled, the device will attempt to register a second
extension with the SIP server. Any calls made to this extension will play a
ringtone (corresponds to Night Ring on the Audiofiles page). By design,
it is not possible to answer a call to the Nightringer extension.
SIP Server
Enter the SIP server address as an IPv4 address in dotted decimal
notation or a fully qualified domain name. This parameter also becomes
the host portion of the SIP-URI for the device's Nightringer extension on
the SIP server. This field can accept entries of up to 255 characters in
length.
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Table 2-16. SIP Configuration Parameters (continued)
Web Page Item
Description
Remote SIP Port
The Remote SIP Port is the port number the device will use as the
destination port when sending SIP messages for the Nightringer
extension. The default Remote SIP Port is 5060. The supported range is
0-65536. Enter up to 5 digits.
Local SIP Port
The Local SIP Port is the port number the device will use to receive SIP
messages for the Nightringer extension. This value cannot be the same as
the Local SIP Port for the primary extension. The default Local SIP Port is
5061. The supported range is 0-65536. Enter up to 5 digits.
Outbound Proxy
Enter the Outbound Proxy address as an IPv4 address in dotted decimal
notation or a fully qualified domain name (FQDN). When an IP address is
configured, the device will send all SIP messages to this IP address for the
Nightringer extension. When an FQDN is configured, the device will run
DNS NAPTR, SRV, and A queries on the FQDN to resolve an IP address
to which it will send all SIP messages for the Nightringer extension. This
field can accept entries of up to 255 characters in length.
Outbound Proxy Port
The Outbound Proxy Port is port number used as the destination port
when sending SIP messages to the outbound proxy for the Nightringer
extension. A value of 0 will default to 5060. The supported range is 065536. Enter up to 5 digits.
User ID
Specify the SIP User ID for the SIP server. This parameter becomes the
user portion of the SIP-URI for the device's Nightringer extension. Enter
up to 64 alphanumeric characters.
Authenticate ID
Specify the Authenticate ID for the SIP Server. This parameter is required
for SIP registration authentication. Enter up to 64 alphanumeric
characters.
Authenticate Password
Specify the Authenticate Password for the SIP Server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric
characters.
Re-registration Interval (in seconds)
The SIP Re-registration Interval (in seconds) is the SIP Registration lease
time, also known as the expiry. The supported range is 30-3600 seconds.
Enter up to 4 digits.
RTP Settings
RTP Port (even)
Specify the port number used for the RTP stream after establishing a SIP
call. This port number must be an even number and defaults to 10500.
The supported range is 0-65536. Enter up to 5 digits.
Call Disconnection
Terminate Call After Delay
Automatically terminate an active call after a given delay in seconds. A
value of 0 will disable this function. Enter up to 8 digits.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
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Table 2-16. SIP Configuration Parameters (continued)
Web Page Item
Description
Click on the Toggle Help button to see a short description of some of the
web page items. First click on the Toggle Help button, and you will see a
question mark ( ) appear next to some of the web page items. Move the
mouse pointer to hover over a question mark to see a short description of
a specific web page item.
Note
You must click on the Save button and then the Reboot button for the changes to take
effect.
Note
For specific server configurations, go to the following website address:
http://www.cyberdata.net/support/server/index.html
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2.4.8.1 Point-to-Point Configuration
When the device is set to not register with a SIP server (see Figure 2-21), it is possible to set the
device to dial out to a single endpoint.
In this case, the dial-out extension should be the IP address of the remote device. The device can
also receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point
Mode.
Note
Receiving point-to-point SiP calls may not work with all phones.
Figure 2-21. SIP Page Set to Point-to-Point Mode
Device is set to NOT register with a SiP server
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2.4.9 Configure the Multicast Parameters
The Multicast Configuration page allows the device to join up to ten paging zones for receiving
ulaw/alaw encoded RTP audio streams.
A paging zone can consist of one or many CyberData multicast group-enabled products. There is no
limit to how many speakers can be in a given paging zone. Each multicast group is defined by a
multicast address and port number.
Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced
based on importance. Multicast groups are compatible with IGMP through version 3. The device
supports simultaneous SIP and Multicast.
1. Click on the Multicast menu button to open the Multicast page. See Figure 2-22.
Figure 2-22. Multicast Configuration Page
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2. On the Multicast page, enter values for the parameters indicated in Table 2-17.
Note
The question mark icon (
) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-17. Multicast Configuration Parameters
Web Page Item
Description
Enable Multicast Operation
Enables or disables multicast operation.
Priority
Indicates the priority for the multicast group. Priority 9 is the
highest (emergency streams). 0 is the lowest (background
music). SIP calls are considered priority 4.5. See Section
2.4.9.1, "Assigning Priority" for more details.
Address
Enter the multicast IP Address for this multicast group (15
character limit).
Port
Enter the port number for this multicast group (5 character
limit [range can be from 2000 to 65535]).
Note: The multicast ports have to be even values. The
webpage will enforce this restriction.
Name
Assign a descriptive name for this multicast group (25
character limit).
Beep
When selected, the device will play a beep before multicast
audio is sent.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Note
You must click on the Save button and then the Reboot button for the changes to take
effect.
2.4.9.1 Assigning Priority
The device will prioritize simultaneous audio streams according to their priority in the list.
If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5. SIP audio will
interrupt multicast streams with priority 0 through 4 and will be interrupted by multicast streams with
priority 5 through 9.
During priority 9 multicast streams, the volume is set to maximum.
Note
Ringtones and
Nightringtones
Operations Guide
SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all
prioritized.
Ringtones all play at the same priority level. This means that it is possible to have a nightring tone
and a normal ringtone playing at the same time.
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2.4.10 Configure the Sensor Configuration Parameters
The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state.
There is an option on the Sensor page to trigger on an open or short condition on these pins. The
door sensor alarm will be activated when the Door Open Timeout parameter has been met.
The intrusion sensor is an optical sensor installed on the Intercom board and will be activated when
the Intercom is removed from the case.
Each sensor can trigger up to five different actions:
•
Flash the LED until the sensor is deactivated (roughly 10 times/second)
•
Activate the relay until the sensor is deactivated
•
Loop an audio file out of the Intercom speaker until the sensor is deactivated
•
Call an extension and establish two way audio
•
Call an extension and play a pre-recorded audio file
Note
Calling a preset extension can be set up as a point-to-point call, but currently can't send
delayed DTMF tones.
1. Click Sensor menu button to open the Sensor page (Figure 2-23).
Figure 2-23. Sensor Configuration Page
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2. On the Sensor page, enter values for the parameters indicated in Table 2-18.
Note
The question mark icon ( ) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-18. Sensor Configuration Parameters
Web Page Item
Description
Door Sensor Settings
Door Sensor Normally Closed
Select the inactive state of the door sensor. The door sensor is
also known as the Sense Input on the device's terminal block.
Door Open Timeout (in seconds)
The time (in seconds) the device will wait before it performs an
action when the on-board door sensor is activated. The action(s)
performed are based on the configured Door Sensor Settings
below. Enter up to 5 digits.
Flash Button LED
When selected, the Call button LED will flash until the on-board
door sensor is deactivated (roughly 10 times/second).
Activate Relay
When selected, the device's on-board relay will be activated until
the on-board door sensor is deactivated.
Play Audio Locally
When selected, the device will loop an audio file out of the
speaker until the door sensor is deactivated.
Make call to extension
When selected, the device will call an extension when the onboard door sensor is activated. Use the Dial Out Extension field
below to specify the extension the device will call.
Dial Out Extension
Specify the extension the device will call when the on-board door
sensor is activated. Enter up to 64 alphanumeric characters.
Dial Out ID
An additional Caller identification string added to outbound calls.
Enter up to 64 alphanumeric characters.
Play recorded audio
When selected, the device will call the Dial Out Extension and
play an audio file to the phone answering the SIP call
(corresponds to Door Ajar on the Audiofiles page).
Intrusion Sensor Settings
Operations Guide
Flash Button LED
When selected, the Call button LED will flash until the intrusion
sensor is deactivated (roughly 10 times/second).
Activate Relay
When selected, the device's on-board relay will be activated until
the intrusion sensor is deactivated.
Play Audio Locally
When selected, the device will loop an audio file out of the
speaker until the intrusion sensor is deactivated.
Make call to extension
When selected, the device will call an extension when the
intrusion sensor is activated. Use the Dial Out Extension field
below to specify the extension the device will call.
Dial Out Extension
Specify the extension the device will call when the intrusion
sensor is activated. Enter up to 64 alphanumeric characters.
Dial Out ID
An additional Caller identification string added to outbound calls.
Enter up to 64 alphanumeric characters.
Play recorded audio
When selected, the device will call the Dial Out Extension and
play an audio file (corresponds to Intrusion Sensor Triggered
on the Audiofiles page) to the phone answering the SIP call
when the intrusion sensor is activated.
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Table 2-18. Sensor Configuration Parameters (continued)
Web Page Item
Description
Click the Test Door Sensor button to test the door sensor.
Click the Test Intrusion Sensor button to test the Intrusion
sensor.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of
some of the web page items. First click on the Toggle Help
button, and you will see a question mark ( ) appear next to
some of the web page items. Move the mouse pointer to hover
over a question mark to see a short description of a specific web
page item.
Note
Operations Guide
You must click on the Save button and then the Reboot button for the changes to take
effect.
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2.4.11 Configure the Audio Configuration Parameters
The Audiofiles page is used to add custom audio to the board. User uploaded audio will take
precedence over the audio files shipped with the Intercom.
1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-24).
Figure 2-24. Audiofiles Configuration Page
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Figure 2-25. Audiofiles Configuration Page (continued)
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2. On the Audiofiles page, enter values for the parameters indicated in Table 2-19.
Note
The question mark icon ( ) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-19. Audiofiles Configuration Parameters
Web Page Item
Description
Available Space
Shows the space available for the user to save custom audio files if
they want to change the message when the door or sensor is
triggered.
0-9
The name of the audio configuration option is the same as the
spoken audio that plays on the board (24 character limit).
'0' corresponds to the spoken word “zero.”
'1' corresponds to the spoken word “one.”
'2' corresponds to the spoken word “two.”
'3' corresponds to the spoken word “three.”
'4' corresponds to the spoken word “four.”
'5' corresponds to the spoken word “five.”
'6' corresponds to the spoken word “six.”
'7' corresponds to the spoken word “seven.”
'8' corresponds to the spoken word “eight.”
'9' corresponds to the spoken word “nine.”
Dot
Corresponds to the spoken word “dot.” (24 character limit)
Audiotest
Corresponds to the message “This is the CyberData IP speaker
test message...” (24 character limit)
Page tone
Corresponds to a simple tone used for beep on initialization and
beep on page (24 character limit).
Your IP Address is
Corresponds to the message “Your IP address is...” (24 character
limit).
Rebooting
Corresponds to the spoken word “Rebooting” (24 character limit).
Restoring default
Corresponds to the message “Restoring default” (24 character
limit).
Ringback Tone
This is the ringback tone that plays when calling a remote
extension 
(24 character limit).
Ring Tone
This is the tone that plays when set to ring when receiving a call 
(24 character limit).
Intrusion Sensor Triggered Corresponds to the message “Intrusion Sensor Triggered” (24
character limit).
Door Ajar
Corresponds to the message “Door Ajar” (24 character limit).
Night Ring
Specifies the ringtone for nightring. By default this parameter uses
the same audio file that is selected for the Ring Tone parameter.
Click on the Browse button to navigate to and select an audio file.
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Table 2-19. Audiofiles Configuration Parameters (continued)
Web Page Item
Description
The Play button will play that audio file.
The Delete button will delete any user uploaded audio and restore
the stock audio file.
The Save button will download a new user audio file to the board
once you've selected the file by using the Browse button. The
Save button will delete any pre-existing user-uploaded audio files.
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2.4.11.1 User-created Audio Files
User created audio files should be saved in the following format:
RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz
You can use the free utility Audacity to convert audio files into this format. See Figure 2-26 through
Figure 2-28.
Figure 2-26. Audacity 1
Figure 2-27. Audacity 2
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When you export an audio file with Audacity, save the output as:
•
WAV (Microsoft) signed 16 bit PCM.
Figure 2-28. WAV (Microsoft) signed 16 bit PCM
WAV (Microsoft) signed 16 bit PCM
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2.4.12 Configure the Events Parameters
The Events page specifies a remote server that can be used to receive HTTP POST events when
actions take place on the board.
1. Click on the Events menu button to open the Events page (Figure 2-29).
Figure 2-29. Event Configuration Page
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2. On the Events page, enter values for the parameters indicated in Table 2-20.
Note
The question mark icon (
) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-20. Events Configuration Parameters
Web Page Item
Description
Enable Event Generation
The device will send HTTP POST events to the specified remote
server and port number whenever a certain action takes place.
Select an event type below to generate an HTTP POST event.
Events
Enable Button Events
When selected, the device will report Call button presses.
Enable Call Start Events
When selected, the device will report the start of a SIP call.
Enable Call Terminated Events
When selected, the device will report the end of a SIP call.
Enable Relay Activated Events
When selected, the device will report relay activation.
Enable Relay Deactivated Events
When selected, the device will report relay deactivation.
Enable Ring Events
When selected, the device will report when it starts ringing upon an
incoming SIP call. A Ring Event will not be generated when AutoAnswer Incoming Calls is enabled on the Device page.
Enable Night Ring Events
When selected, the device will report when it starts ringing upon an
incoming SIP call to the Nightringer extension. As a reminder, the
Nightringer extension always rings upon an incoming SIP call and it
is not possible to alter this behavior.
Enable Multicast Start Events
When selected, the device will report when the device starts playing
a multicast audio stream.
Enable Multicast Stop Events
When selected, the device will report when the device stops playing
a multicast audio stream.
Enable Power On Events
When selected, the device will report when it boots.
Enable Sensor Events
When selected, the device will report when the on-board sensor is
activated.
Enable Remote Relay Events
When selected, the device will report when the remote relay (DSR)
is activated.
Enable Security Events
When enabled, the device will report when the intrusion sensor is
activated.
Enable 60 Second Heartbeat
When enabled, the device will report a Heartbeat event every 60
seconds. SIP registration is not required to generate Heartbeat
events.
Check All
Click on Check All to select all of the events on the page.
Uncheck All
Click on Uncheck All to de-select all of the events on the page.
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Table 2-20. Events Configuration Parameters(continued)
Web Page Item
Description
Event Server
Server IP Address
The IPv4 address of the event server in dotted decimal notation.
Server Port
Specify the event server port number. The supported range is 065536. Enter up to 5 digits.
Server URL
Generally, the destination URL is the name of the application that
receives the events and the string in the HTTP POST command. It
can be a script used to parse and process the HTTP POST events.
Enter up to 127 characters.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some
of the web page items. First click on the Toggle Help button, and
you will see a question mark ( ) appear next to some of the web
page items. Move the mouse pointer to hover over a question mark
to see a short description of a specific web page item.
Note
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You must click on the Save button and then the Reboot button for the changes to take
effect.
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2.4.12.1 Example Packets for Events
The server and port are used to point to the listening server and the 'Remote Event Server URL' is
the destination URL (typically the script running on the remote server that's used to parse and
process the POST events).
Note
The XML is URL-encoded before transmission so the following examples are not completely
accurate.
Here are example packets for every event:
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 197
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>POWERON</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 199
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>HEARTBEAT</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 196
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>BUTTON</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 201
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>CALL_ACTIVE</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
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User-Agent: CyberData/1.0.0
Content-Length: 205
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>CALL_TERMINATED</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 197
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RINGING</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>MULTICAST_START</event>
<index>8</index>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 233
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>MULTICAST_STOP</event>
<index>8</index>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RELAY_ACTIVATED</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
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User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RELAY_DEACTIVATED</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>NIGHTRINGING</event>
</cyberdata>
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2.4.13 Configure the Door Strike Relay
The Door Strike Relay (DSR) is a network device designed to control an electronic door strike. The
DSR is meant to be used as a replacement for (or an addition to) the on-board relay. In addition to
being a drop-in 12 Amp relay, the DSR can monitor and record when the door is open or closed.
The DSR can be configured to trigger in the following ways: on the entry of a DTMF code, during
different call events, manually through the web interface, or by using a Windows application.
1. Click on the DSR menu button to open the DSR page (Figure 2-30).
Figure 2-30. DSR Page
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2. On the DSR page, enter values for the parameters indicated in Table 2-21.
Note
The question mark icon (
) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-21. DSR Configuration Parameters
Web Page Item
Description
Remote Relay Settings
The settings in this section will activate an associated door
strike relay.
Activate Relay with DTMF Code
Activates the remote relay (DSR) when the DTMF Activation
Code is entered on the phone during a SIP call with the device.
RFC2833 DTMF payload types are supported.
DTMF Activation Code
Activation code used to activate the remote relay (DSR) when
entered on a phone during a SIP call with the device. Activate
Remote Relay with DTMF Code must be enabled. Enter up to
25 digits (* and # are supported).
DTMF Activation Duration (in seconds)
The length of time (in seconds) during which the remote relay
(DSR) will be activated when the DTMF Activation Code is
detected. Enter up to 5 digits.
Activate Remote Relay During Ring
When selected, the remote relay (DSR) will be activated for as
long as the device is ringing. When Auto-Answer Incoming Calls
is enabled, the device will not ring and this option does nothing.
When selected, the network relay will be activated for as long as
the call is active.
Activate Remote Relay During Night Ring
When selected, the remote relay (DSR) will be activated as long
as the Nightringer extension is ringing.
Activate Remote Relay While Call Active
When selected, the remote relay (DSR) will be activated as long
as the call is active.
Activate Remote Relay on Button Press
When selected, the remote relay (DSR) will be activated when
the Call Button is pressed.
Remote Relay on Button Press Duration
(in seconds)
Listen Port for Remote Relay Status

The length of time (in seconds) during which the remote relay
(DSR) will be activated when the Call button is pressed. Enter
up to 5 digits. A Remote Relay on Button Press Duration value
of 0 will pulse the remote relay (DSR) once when the Call button
is pressed.
Specify the port to listen for remote relay (DSR) status packets.
Remote Door Sensor Settings
Door Open Timeout (in seconds)
The time (in seconds) the device will wait before it performs an
action when the remote (DSR) door sensor is activated. The
action(s) performed are based on the configured Remote Door
Sensor Settings below.
Flash Button LED
When selected, the Call button LED will flash until the remote
(DSR) door sensor is deactivated (roughly 10 times/second).
Activate Local Relay
When selected, the device's on-board relay will be activated
until the remote (DSR) door sensor is deactivated.
Play Audio Locally
When selected, the device will loop an audio file out of the
speaker until the remote (DSR) door sensor is deactivated.
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Table 2-21. DSR Configuration Parameters (continued)
Web Page Item
Description
Make call to extension
When selected, the device will call an extension when the
remote (DSR) door sensor is activated. Use the 'Dial Out
Extension' field below to specify the extension the device will
call.
Play recorded audio
When selected, the device will call the Dial Out Extension and
play an audio file to the phone answering the SIP call
(corresponds to Door Ajar on the Audiofiles page) when the
remote (DSR) door sensor is activated.
Dial Out Extension
Specify the extension the device will call when the remote
(DSR) door sensor is activated. Enter up to 64 alphanumeric
characters.
Dial Out ID
An additional Caller identification string added to outbound
calls. Enter up to 64 alphanumeric characters.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of
some of the web page items. First click on the Toggle Help
button, and you will see a question mark ( ) appear next to
some of the web page items. Move the mouse pointer to hover
over a question mark to see a short description of a specific
web page item.
Discovered Remote Relays
The Discovered Remote Relays section lists all of the
networked door strike relays on the network. To associate your
device with a door strike relay, click on the Associate button.
This action allows the user to configure the door strike relay.
Keep in mind that a device may only be associated with one
door strike relay.
Product Type
Displays the product type of the remote relay.
IP Address
Displays the IP address of the remote relay.
MAC Address
Displays the MAC address of the remote relay.
Serial Number
Displays the serial number of the remote relay.
Name
Displays the name of the remote relay.
Version
Displays the version of the remote relay.
Use this button to search for and find any remote relays that are
available on the network.
Use this button to view the settings of a remote relay that has
been “discovered” after pressing the Discover button.
Use this button to associate the remote relay with the device.
Only one relay may be associated with a device.
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Table 2-21. DSR Configuration Parameters (continued)
Web Page Item
Description
Relay Status
Note: The Relay Status section and settings (Figure 2-31) only
appear on the webpage when there is an associated door strike
relay.
Door
Shows the status of the door.
Relay
Shows the status of the remote relay.
Click on the Kick Remote Relay button to activate the remote
relay for a specified time. The time is equal to the DTMF
timeout.
Click on the Activate Remote Relay button to activate the
remote relay until the Deactivate Remote Relay button is
pressed.
Click on the Deactivate Remote Relay button to deactivate the
remote relay.
Click on the Refresh button to refresh the web page and
accurately display the status of the remote relay (active/inactive)
and door (open/closed).
Note
You must click on the Save button and then the Reboot button for the changes to take
effect.
Figure 2-31. Relay Status Section
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2.4.14 Configure the Device (on the DSR page)
1. Click the View button on the DSR page to open the Device Configuration page (Figure 2-32).
Figure 2-32. DSR Page Device Configuration Page
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2. On the Device Configuration page, enter values for the parameters indicated in Table 2-22.
Note
The question mark icon ( ) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-22. DSR Page Device Configuration Parameters
Web Page Item
Description
Serial Number
Displays the serial number of the door strike relay.
MAC Address
Displays the mac address of the door strike relay.
Version
Displays the firmware version of the door strike relay.
Device Name
Displays the name of the door strike relay. The default name is "LOCK,"
followed by the 9 digit ASCII serial number. The maximum name length is
13 characters. The unit will always respond to its default name.
Addressing Mode
Determines whether an IP address will be manually assigned through
Static mode or dynamically assigned through a DHCP server.
IP Address
Displays the IP address of the door strike relay.
Subnet Mask
Displays the subnet mask of the door strike relay.
Default Gateway
Displays the default gateway of the door strike relay.
Command Port
This shows the port on which the door strike relay sends status packets to
the device (defaults to 49999).
Send Events
When enabled, events can be sent to the associated device.
Event IP Address
The IP address of the associated device.
Event Port
This is the port by which the door strike relay receives commands
(defaults to 59999).
Energize Time
This is the number of seconds that the relay will be energized.
DST
Allows you to either enable or disable the Daylight Savings Time feature.
DST Start
Sets the Daylight Savings Time starting time in the following format:
M3.2.0/02:00:00
M3 is the third month (March).
.2 is the second occurrence of the day in the month.
.0 is Sunday.
/02:00:00 is the time.
Note: When the occurrence is set to 5, the final occurrence of the day in
the specified month is used.
DST End
Sets the Daylight Savings Time ending time in the following format:
M11.1.0/02:00:00
M11 is the eleventh month (November).
.1 is the first occurrence of the day in the month.
.0 is Sunday.
/02:00:00 is the time.
Note: When the occurrence is set to 5, the final occurrence of the day in
the specified month is used.
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Table 2-22. DSR Page Device Configuration Parameters (continued)
Web Page Item
Description
Current Time
Sets the current time.
Note: Be sure to save the current time by clicking on the Set Time button.
Encryption
Encryption can either be set to None or AES-256.
Encryption Key
Sets the AES encryption key. If encryption is currently enabled, the
response to this command will be sent using the “old” key. The new key
should be sent as 64 ASCII hexadecimal characters.
Door State
This field displays the current door state and is not configurable.
Relay State
This field displays the current relay state and is not configurable.
Button State
This field displays the current button state and is not configurable.
LED
This field displays the current LED state and is not configurable.
Alarm State
This field displays the current alarm state and is not configurable.
JP4, 6, 9, 10
This shows whether jumpers JP4, JP6, JP9, or JP10 are either enabled or
disabled through the four digit sequence (0000). The 0 turns to 1 for an
enabled jumper. For example, 0011 would mean jumpers JP9 and JP10
are activated, but JP4 and JP9 are not.
Click on the Refresh button to refresh the Device Configuration page.
Click on the Get Log button to get a log of the associated door strike relay
activity. The door strike relay has 128Kb non-volatile storage for log data,
storing an average of 10 days' worth of log data before it is overwritten.
Click on the Clear Log button to clear the log from the door strike relay
Click on the Reboot button to reboot any “discovered” remote relays and
clear any associated devices.
Click on the Set Time button to change the time.
Click on the Save Changes button to save any changes that are made to
the Device Configuration page.
Note: The time setting must be saved by pressing the Set Time button.
Click on the Cancel button to cancel any changes that were made to the
Configure Device page and return to the DSR page.
Click on the Browse button to navigate through your computer and find
firmware files.
Click on the Upgrade button to upgrade the firmware of the door strike
relay.
Note
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You must click on the Save button and then the Reboot button for the changes to take
effect.
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2.4.15 Configure the Autoprovisioning Parameters
Autoprovisioning can be used to automatically configure your device. The autoprovisioning file is an
xml file with the device configuration. Values found in this file will override values stored in on-board
memory.
Note
By default, the device will try to set up its configuration with autoprovisioning.
1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-33.
Figure 2-33. Autoprovisioning Page
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2. On the Autoprovisioning page, you may enter values for the parameters indicated in Table 223.
Note
The question mark icon ( ) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-23. Autoprovisioning Configuration Parameters
Web Page Item
Description
Disable Autoprovisioning
Prevent the device from automatically trying to download a
configuration file. See Section 2.4.15.1, "Autoprovisioning" for
more information.
Autoprovisioning Server
Enter the IPv4 address of the provisioning server in dotted
decimal notation.
Autoprovisioning Filename
The autoprovisioning filename is the configuration filename.
The default autoprovisioning filename is in the format of
<mac address>.xml.
Supported filename extensions are .txt, and .xml. The current
filename is denoted by an asterisk at the bottom of the
Autoprovisioning Page. Enter up to 256 characters.
A file may have any name with an xml extension. If a file
name is entered, the device will look for the specified file
name, and only that file.
Use tftp
The device will use TFTP (instead of http) to download
autoprovisioning files.
Username
The username used to authenticate with an autoprovisioning
server. Leave this field blank to disable authentication.
Password
The password used to authenticate with an autoprovisioning
server. Leave this field blank to disable authentication.
Autoprovisioning Autoupdate 
(in minutes)
The reoccurring time (in minutes) the device will wait before
checking for new autoprovisioning files. Enter up to 6 digits. A
value of 0 will disable this option.
Note: To use the auto update options, enable the Set Time
with NTP Server on boot setting on the Device
Configuration Page page (see Table 2-7).
Autoprovision at time (HHMMSS)
The time of day the device will check for a new
autoprovisioning file. The time must be 6 characters in length
and in HHMMSS format. An empty value will disable this
option.
Note: To use the auto update options, enable the Set Time
with NTP Server on boot setting on the Device
Configuration Page page (see Table 2-7).
The idle time (in minutes greater than 10) after which the
device will check for a new autoprovisioning file. Enter up to 6
digits. A value of 0 will disable this option.
Autoprovision when idle
(in minutes > 10)
Note: To use the auto update options, enable the Set Time
with NTP Server on boot setting on the Device
Configuration Page page (see Table 2-7).
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
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Table 2-23. Autoprovisioning Configuration Parameters (continued)
Web Page Item
Description
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of
some of the web page items. First click on the Toggle Help
button, and you will see a question mark ( ) appear next to
some of the web page items. Move the mouse pointer to
hover over a question mark to see a short description of a
specific web page item.
Press the Download Template button to create an
autoprovisioning file for the device. See Section 2.4.15.3,
"Download Template Button"
Autoprovisioning log
Note
The autoprovisioning log provides information about the latest
autoprovisioning attempt (i.e. dhcp options and server
accessed and files parsed or not found).
You must click on the Save button and then the Reboot button for the changes to take
effect.
2.4.15.1 Autoprovisioning
On boot, the device will look for an autoprovisioning server configured on the Autoprovisioning Page
or specified as a DHCP option. When it finds a server, it will try to download the following (in order of
preference):
1. The file configured on the autoprovisioning page.
2. A file named according to it's mac address (for example: 0020f7350058.xml).
3. The file 000000cd.xml
The file can be hosted using a standard web server (like apache, IIS, or nginx), and the device can
download over SSL. The file server can be an ipv4 address in dotted decimal notation or a fully
qualified domain name.
By default, the device will get its autoprovisioning server from the DHCP options. See Section
2.4.15.2, "Sample dhcpd.conf" for an example of how to configure dhcpd to offer autoprovisioning
server addresses. If multiple options are set, the device will attempt to download autoprovisioning
files from every server.
The DHCP option determines the protocol used to download the autoprovisioning file. The device
looks for DHCP options in the following order:
1. Option 43 - a FQDN or an IP address to an http server
2. Option 72 - an IP address to an http server
3. Option 150 - an IP address to a tftp server
4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server.
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You can download an autoprovisioning template file from the Autoprovisioning Page using the
Download Template button (see Table 2-23). This file contains every configuration option that can
be set on the board.
Autoprovisioning files can contain the whole configuration or a subset of this file. The first
autoprovisioning file can also contain links to other autoprovisioning files.
The <MiscSettings> section contains some examples of additional autoprovisioning files:
<MiscSettings>
<DeviceName>CyberData VoIP Intercom</DeviceName>
<!-<AutoprovFile>common.xml</AutoprovFile>-->
<!-<AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->
<!-<AutoprovFile>audio[macaddress]</AutoprovFile>-->
<!-<AutoprovFile>device[macaddress].xml</AutoprovFile>-->
</MiscSettings>
After downloading the first autoprovisioning file, the device will step through up to twenty additional
<AutoprovFile> entries and try to download these files from the same server.
When the device finds a filename with the string [macaddress], it will replace this string with the
mac address.
As an example, the user has configured option 43 on their DHCP server to “http://example.com,” and
on their server, they have a file named 0020f7123456.xml (the same as the mac address of the
device).
The file 0020f7123456.xml contains:
<?xml version="1.0" encoding="utf-8" ?>
<specific>
<MiscSettings>
<DeviceName>Newname</DeviceName>
<AutoprovFile>common.xml</AutoprovFile>
<AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>
<AutoprovFile>audio[macaddress]</AutoprovFile>
<AutoprovFile>device.xml</AutoprovFile>
</MiscSettings>
</specific>
1. The device will first set it's name to 'Newname'.
2. It will try to download http://example.com/common.xml.
3. It will try to download http://example.com/sip_reg0020f7123456.xml.
4. It will try to download http://example.com/audio0020f7123456.
5. It will try to download http://example.com/device.xml.
The device is reconfigured every time it downloads a new file so if two files configure the same
option the last one will be the one that is saved.
It is possible to autoprovision autoprovisioning values (for example, to disable autoprovisioning or to
configure a time to check for new files).
Checking for New The device will always check for an autoprovisioning files on boot but it can be configured to also
Autoprovisioning check after a periodic delay, when idle, or at a specified time. When one of these options is set, the
Files after Boot
device will download its autoprovisioning files again, and if it finds any differences from the files it
downloaded on boot, it will force a reboot and reconfigure.
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The
Autoprovisioning
Filename
The autoprovisioning filename can contain a file, a file path, or a directory.
Table 2-24. Autoprovisioning File Name
Autoprovisioning
Filename
Autoprovisioning
Server
File Downloaded
config.xml
10.0.1.3
10.0.1.3/config.xml
/path/to/config.xml
10.0.1.3
10.0.1.3/path/to/config.xml
subdirectory/path/
10.0.1.3
10.0.1.3/subdirectory/path/0020f7020002.xml
TFTP options may not support subdirectories. If a directory is set in the filename field, firmware and
audio files will also be downloaded from this subdirectory.
If the filename ends with a forward slash “/,” the device will treat it as a subdirectory.
For example:
The autoprovisioning server is set to “https://www.example.com”
The autoprovisioning filename is set to “cyberdata/”
On boot, the device will try to download:
https://www.example.com/cyberdata/0020f7123456.xml
...and if this fails:
https://www.example.com/cyberdata/000000cd.xml
Audio files and firmware files will also add “cyberdata” to the URL before downloading.
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Autoprovisioning <FirmwareSettings>
Firmware Updates
<FirmwareFile>505-uImage-ceilingspeaker</FirmwareFile>
<FirmwareServer>10.0.1.3</FirmwareServer>
<OutdoorIntercom30>firmware_file_v9.3.0</OutdoorIntercom30>
<OutdoorIntercom31>firmware_file_v10.3.0</OutdoorIntercom31>
<CallButton31>firmware_file_v10.3.0</CallButton31>
</FirmwareSettings>
In the <FirmwareSettings> section, the <FirmwareServer> element can be used to specify a
different server for hosting firmware files. When this element is not available, the device will try to
download the file from the autoprovisioning server.
The device will use the filename to determine when to autoprovision firmware updates. The default
configuration is blank, so the first time you set a value in your autoprovisioning file, it may force a
firmware update even if the firmware version has not changed.
The <FirmwareFile> name can contain path elements (i.e. /path/to/firmware/10.3.0-uImage[device_file_name]).
The device also supports product strings for downloading firmware. If the <FirmwareFile> option is
not set, the device will look for its particular product string for a firmware filename. In this way, a
generic autoprovisioning file can specify unique firmware for a range of products.
The list of valid product strings:
<ProductString>CallButton31</ProductString>
<ProductString>EmergencyIntercom31</ProductString>
<ProductString>EmergencyIntercom31SW</ProductString>
<ProductString>IndoorIntercom31</ProductString>
<ProductString>IndoorIntercom31SW</ProductString>
<ProductString>IndoorKeypad31</ProductString>
<ProductString>IndoorKeypad31SW</ProductString>
<ProductString>OfficeRinger31</ProductString>
<ProductString>OfficeRinger31SW</ProductString>
<ProductString>OutdoorIntercom31</ProductString>
<ProductString>OutdoorIntercom31SW</ProductString>
<ProductString>OutdoorKeypad31</ProductString>
<ProductString>OutdoorKeypad31SW</ProductString>
<ProductString>Strobe31</ProductString>
<ProductString>Strobe31SW</ProductString>
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Intercom Setup
Autoprovisioning
Example 1
Here's a simple example using four autoprovisioning files to configure two devices:
We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1
and Device2).
The devices are set to use DHCP and that server provides an autoprovisioning server address with
option 43. The address is “https://autoprovtest.server.net.” The files on this server are as follows:
000000cd.xml
<MiscSettings>
<DeviceName>CyberData Autoprovisioned</DeviceName>
<AutoprovFile>sip_common.xml</AutoprovFile>
<AutoprovFile>sip_[macaddress].xml</AutoprovFile>
</MiscSettings>
sip_common.xml
<SIPSettings>
<SIPServer>10.0.0.253</SIPServer>
<RemoteSIPPort>5060</RemoteSIPPort>
</SIPSettings>
sip_0020f7020001.xml
<SIPSettings>
<SIPUserID>198</SIPUserID>
<SIPAuthPassword>ext198</SIPAuthPassword>
<DialoutExtension0>204</DialoutExtension0>
</SIPSettings>
sip_0020f7020002.xml
<SIPSettings>
<SIPUserID>500</SIPUserID>
<SIPAuthPassword>ext500</SIPAuthPassword>
<DialoutExtension0>555</DialoutExtension0>
</SIPSettings>
On boot, Device1 tries to fetch the file 0020f7023614.xml from “https://autoprovtest.server.net”. This
file is not available, so device1 then tries to fetch the file 000000cd.xml. This file exists, and Device1
parses the three elements.
1. Device1 changes its device name to CyberData Autoprovisioned.
2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device
downloads sip_common.xml from “https://autoprovtest.server.net,” and imports this
configuration, setting the sip server to 10.0.0.253 and the remote port to 5060.3.
3. Device1 finds another AutoprovFile element containing the filename sip_[macaddress].xml.
The device replaces the [macaddress] with its own mac address value creating
sip_0020f7020001.xml, downloads this file from “https://autoprovtest.server.net,” and imports
this configuration. This sets the user ID to 198, the password to ext198, and the dialout
extension to 204. Device1 is now finished with autoprovisioning.
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Intercom Setup
Device2 goes through the same steps by setting its device name to CyberData Autoprovisioned,
its SIP server to 10.0.0.253, and its port to 5060. When Device2 “sees” sip_[macaddress].xml,
Device2 replaces it with its own mac address and downloads sip_0020f7020002.xml from
“https://autoprovtest.server.net.” Device2 sets the SIP User ID to 500, the password to ext500, and
the dialout extension to 555.
Autoprovisioning
Example 2
Here is another example of setting up your autoprovisioning files:
We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1
and Device2) and boot them on a network with a DHCP server configured with an autoprovisioning
server at 10.0.1.3 on option 150. Our TFTP server has three files:
0020f7020001.xml
<MiscSettings>
<AutoprovFile>common_settings.xml</AutoprovFile>
</MiscSettings>
<SIPSettings>
<SIPUserID>198</SIPUserID>
<SIPAuthPassword>ext198</SIPAuthPassword>
<DialoutExtension0>204</DialoutExtension0>
</SIPSettings>
0020f7020002.xml
<MiscSettings>
<AutoprovFile>common_settings.xml</AutoprovFile>
</MiscSettings>
<SIPSettings>
<SIPUserID>500</SIPUserID>
<SIPAuthPassword>ext500</SIPAuthPassword>
<DialoutExtension0>555</DialoutExtension0>
</SIPSettings>
common_settings.xml
<MiscSettings>
<DeviceName>CyberData Autoprovisioned</DeviceName>
</MiscSettings>
<SIPSettings> <SIPServer>10.0.0.253</SIPServer>
<RemoteSIPPort>5060</RemoteSIPPort>
</SIPSettings>
1. On boot, Device1 downloads 0020f7020001.xml from 10.0.1.3 and imports these values. The SIP
User ID is 198, the password is ext198, and the dialout extension is 204.
2. Device1 then gets the filename common_settings.xml from the AutoprovFile element and
downloads this file from the TFTP server at 10.0.1.3. and imports these settings. The device name is
set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.
Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values
instead. The Sip User ID is 500, password is ext500, and dialout extension is 555. Device2 then
downloads the common_settings.xml file and imports those values. The device name is set to
CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.
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Intercom Setup
XML Files
XML files can contain <AutoprovFile> elements. If multiple DHCP options are specified, the device
will try to download autoprovisioning files from each in turn. The device will only look for
<AutoprovFile> elements in the first file downloaded from each server. You can specify up to 20
<AutoprovFile> elements in the first autoprovisioning file.
There are numerous ways to change an element of the configuration(xml) file. Using sip ext as an
example, the extension can be changed:
Within the device-specific xml, i.e. [macaddress].xml, via the AutoprovFile
element:<SIPSettings>/<SIPExt>
From the device specific xml, a pointer to a sip_common file
From the device specific xml, a pointer to the device specific sip_[macaddress].xml
From the common file, a pointer to sip_common.xml
From the common file, a pointer to the device specific (sip_[macaddress].xml)
Autoprovisioned
Audio Files
Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be
downloaded once for each device. Loading many audio files to the device from the web page could
cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh
the page.
The device uses the file name to determine when to download a new audio file. This means that if
you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP
server, the device will not recognize that the file has changed (because the file name is the same).
Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have
been loaded to the board, the audio file settings will not change. You can force a change to the audio
files on the board by clicking Restore Default on the Audio Configuration page or by changing the
autoprovisioning file with “default” set as the file name.
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Intercom Setup
2.4.15.2 Sample dhcpd.conf
#
# Sample configuration file for ISC dhcpd for Debian
#
ddns-update-style none;
option domain-name "voiplab";
option domain-name-servers 10.0.0.252;
option option-150 code 150 = ip-address;
option ntp-servers north-america.pool.ntp.org;
option space VendorInfo;
option VendorInfo.text code 10 = { text };
authoritative;
log-facility local7;
subnet 10.0.0.0 netmask 255.0.0.0 {
max-lease-time 3600;
default-lease-time 3600;
option routers
option subnet-mask
10.0.0.1;
255.0.0.0;
option domain-name
option domain-name-servers
"voiplab";
10.0.0.252;
option time-offset
-8;
# Pacific Standard Time
#
option www-server
99.99.99.99;
#
#
option tftp-server-name
option tftp-server-name
"10.0.1.52";
"http://test.cyberdata.net";
# OPTION 66
# OPTION 66
#
option option-150
10.0.0.252;
# OPTION 150
# These two lines are needed for option 43
#
vendor-option-space VendorInfo;
#
option VendorInfo.text "http://test.cyberdata.net";
# OPTION 72
# OPTION 43
# OPTION 43
range 10.10.0.1 10.10.2.1; }
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Intercom Setup
2.4.15.3 Download Template Button
The Download Template button allows the user to generate, download, edit, and then store an
autoprovisioning template on the server that serves the autoprovisioning files for devices.
To generate an autoprovisioning template directly from the device, complete the following steps:
1. On the Autoprovisioning page, click on the Download Template button.
2. You will see a window prompting you to save a configuration file (.xml) to a location on your
computer (Figure 2-34). The configuration file is the basis for the default configuration settings
for your unit).
3. Choose a location to save the configuration file and click on OK. See Figure 2-34.
Figure 2-34. Configuration File
4. At this point, you can open and edit the autoprovisioning template to change the configuration
settings in the template for the unit.
5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be
loaded onto other devices.
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Intercom Setup
2.5 Upgrade the Firmware and Reboot the Intercom
Caution
Equipment Hazard: Devices with a serial number that begins with 3101xxxxx can
only run firmware versions 10.0.0 or later.
GENERAL ALERT
2.5.1 Uploading the Firmware
To upload the firmware from your computer:
1. Retrieve the latest Intercom firmware file from the VoIP Outdoor Intercom with Keypad
Downloads page at:
http://www.cyberdata.net/products/voip/digitalanalog/singlewireoutdoorintercomkeypad/downloads.html
2. Unzip the firmware version file. This file may contain the following:
•
Firmware file
•
Release notes
3. Log in to the Intercom home page as instructed in Section 2.4.4, "Log in to the Configuration
Home Page".
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Intercom Setup
4. Click on the Firmware menu button to open the Firmware page. See Figure 2-35.
Caution
GENERAL ALERT
Equipment Hazard: CyberData strongly recommends that you first reboot the
device before attempting to upgrade the firmware of the device. See Section 2.5.2,
"Reboot the Device".
Figure 2-35. Firmware Page
v11.3.0
5. Click on the Browse button, and then navigate to the location of the firmware file.
6. Select the firmware file.
7. Click on the Upload button.
Note
Do not reboot the device after clicking on the Upload button.
Note
This starts the upgrade process. Once the Intercom has uploaded the file, the Uploading
Firmware countdown page appears, indicating that the firmware is being written to flash.
The Intercom will automatically reboot when the upload is complete. When the countdown
finishes, the Firmware page will refresh. The uploaded firmware filename should be
displayed in the system configuration (indicating successful upload and reboot).
8. Table 2-25 shows the web page items on the Firmware page.
Table 2-25. Firmware Parameters
Web Page Item
Description
Current Firmware Version
Shows the current firmware version.
Use the Browse button to navigate to the location of the
Intercom firmware file that you want to upload.
Click on the Upload button to automatically upload the selected
firmware and reboot the system.
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Intercom Setup
2.5.2 Reboot the Device
To reboot a Intercom, log in to the web page as instructed in Section 2.4.4, "Log in to the
Configuration Home Page".
1. Click on the Reboot button on the Home page (Figure 2-36). A normal restart will occur.
Figure 2-36. Home Page
310100452
v11.3.0
Reboot
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Intercom Setup
2.6 Command Interface
Some functions on the device can be activated using simple POST commands to the web interface.
The examples in Table 2-26 use the free unix utility, wget commands. However, any program that
can send HTTP POST commands to the device should work.
2.6.1 Command Interface Post Commands
Note
These commands require an authenticated session (a valid username and password to
work).
Table 2-26. Command Interface Post Commands
Device Action
HTTP Post Commanda
Trigger relay (for configured delay)
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "test_relay=yes"
Place call to extension (example: extension 130)
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "call=130"
Place point-to-point callb 
(example: IP phone address = 10.0.3.72)
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "call=10.0.3.72"
Terminate active call
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "terminate=yes"
Force reboot
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "reboot=yes"
Test Audio button
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "test_audio=yes"
Announce IP address
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "speak_ip_address=yes"
Play the "0" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_0=yes"
Play the "1" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_1=yes"
Play the "2" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_2=yes"
Play the "3" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_3=yes"
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Table 2-26. Command Interface Post Commands (continued)
Device Action
HTTP Post Commanda
Play the "4" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_4=yes"
Play the "5" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_5=yes"
Play the "6" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_6=yes"
Play the "7" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_7=yes"
Play the "8" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_8=yes"
Play the "9" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_9=yes"
Play the "Dot" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_d=yes"
Play the "Audio Test" audio file (from Audio Config)
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_audiotest=yes"
Play the "Page Tone" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_pagetone=yes"
Play the "Your IP Address Is" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_youripaddressis=yes"
Play the "Rebooting" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_rebooting=yes"
Play the "Restoring Default" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_restoringdefault=yes"
Play the "Ringback tone" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_ringback=yes"
Play the "Ring tone" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_ringtone=yes"
Play the "Intrusion Sensor Triggered" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes"
Play the "Door Ajar" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_doorajar=yes"
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Table 2-26. Command Interface Post Commands (continued)
Device Action
HTTP Post Commanda
Play the "Night Ring" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "play_nightring=yes"
Delete the "0" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_0=yes"
Delete the "1" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_1=yes"
Delete the "2" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_2=yes"
Delete the "3" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_3=yes"
Delete the "4" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_4=yes"
Delete the "5" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_5=yes"
Delete the "6" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_6=yes"
Delete the "7" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_7=yes"
Delete the "8" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_8=yes"
Delete the "9" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_9=yes"
Delete the "Audio Test" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_audiotest=yes"
Delete the "Page Tone" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_pagetone=yes"
Delete the "Your IP Address Is" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_youripaddressis=yes"
Delete the "Rebooting" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_rebooting=yes"
Delete the "Restoring Default" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_restoringdefault=yes"
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Intercom Setup
Table 2-26. Command Interface Post Commands (continued)
Device Action
HTTP Post Commanda
Delete the "Ringback tone" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_ringback=yes"
Delete the "Ring tone" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_ringtone=yes"
Delete the "Intrusion Sensor Triggered" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_intrusionsensortriggered=yes"
Delete the "Door Ajar" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_doorajar=yes"
Delete the "Night Ring" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audioconfig.cgi" --post-data "delete_nightring=yes"
Trigger the Door Sensor Test (Sensor Config page)
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
sensorconfig.cgi" --post-data "doortest=yes"
Trigger the Intrusion Sensor Test (Sensor Config page)
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
sensorconfig.cgi" --post-data "intrusiontest=yes"
a.Type and enter all of each http POST command on one line.
b. Must be in point-to-point mode see Section 2.4.8.1, "Point-to-Point Configuration"
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Appendix A: Mounting the VoIP Outdoor
Intercom with Keypad
A.1 Mount the Intercom
Before you mount the Intercom, make sure that you have received all the parts for each Intercom.
Refer to Table A-1. See Table A-2 and Table A-3 for optional accessories.
Table A-1. Mounting Components (Part of the Accessory Kit)
Quantity
Part Name
6
Accessory Kit Security Torx MS
1
Mounting Component Security Torx Key
Illustration
Table A-2. Optional Accessories (for gooseneck mounting)
Quantity
Part Name
3
Carriage bolt nuts
3
Carriage bolts
3
Carriage bolt washers
Illustration
Table A-3. Optional Accessories
Operations Guide
Quantity
Part Name
1
Spacer for Half-inch Set Screw Connector
1
531085B Hole Plug Assembly
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Illustration
CyberData Corporation
91
Mount the Intercom
A.2 Dimensions
5.118 [130.00]
5.198 [132.03]
Figure A-1. Unit Dimensions—Front and Side View
7.480 [190.00]
2.284 [58.01]
DIMENSIONS ARE IN INCHES [MILLIMETER]
Figure A-1. Unit Dimensions—Rear View with Mounting Hole Locations
3.740 [95.00]
ø0.280 [ø7.11]
(3 Places)
ø0.854 [ø21.69]
0.869 [22.07]
1.690 [42.93]
1.690
[42.93]
3.380 [85.85]
Dimensions are in Inches [Millimeter]
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Mount the Intercom
Figure A-2. Shroud Dimensions and Mounting Hole Locations
7.638 [194.00]
4.254 [108.06]
ø0.854 [ø21.69]
2.564 [65.13]
ø0.280 [ø7.11]
(3 PLACES)
3.434 [87.23]
3.380 [85.85]
3.819 [97.00]
7.638 [194.00]
Operations Guide
Dimensions are in Inches [Millimeter]
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0.118 [3.0] Minimum Distance
0.559 [14.21]
0.269 [6.83]
4.580 [116.33]
5.118 [130.00]
ø0.156 [ø3.96] Through Hole
82 Degrees Countersunk (6 Places)
3.181 [80.80]
3.181 [80.80]
Effective Range for
Intrusion Sensor to Function
Affix Reflective Surface Above
Intrusion Sensor
from 3 mm (Minimum)
to 14 mm (Maximum)
2.043 [51.89]
7.480 [190.00]
Dimensions are in Inches [Millimeter]
930923C
Intrustion
Sensor
CyberData Corporation
0.551 [14.0] Maximum Distance
Operations Guide
Mount the Intercom
Figure A-3. Unit Dimensions—Intrusion Sensor Range and Unit without the Gang Box
94
JP10
0.551 [14.00]
BOTTOM SIDE
Effective Range for
Intrusion Sensor to Function
from 3 mm to 14 mm
Instrusion
Sensor
J10
JP1
4.200 [106.68]
J2
J7
J12
J1
J5
J3
J4
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J8
3.700 [93.98]
TOP SIDE
0.118 [3.00]
ø0.138 [ø3.51]
Fits #6-32 Machine Screw
(4 Places)
1.083 [27.52]
CyberData Corporation
Mount the Intercom
Figure A-4. PCB Dimensions and Intrusion Sensor Range
SW1
J9
J6
2.300 [58.42]
0.501 [12.73]
0.532 [13.53]
Operations Guide
4.200 [106.68]
DIMENSIONS ARE IN INCHES [MILLIMETER]
PROJECTION: THIRD ANGLE PROJECTION
95
Overview of Installation Types
A.3 Overview of Installation Types
An overview of the installation types and the required components are provided in Table A-4.
Table A-4. Overview of Installation Types
Installation Type
What You Need
Outdoor, on surface
011214 Intercom only
Outdoor, on surface with shroud (increased resistance)
011214 Intercom
011215 Weather Shroud (sold separately)
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Network Cable Entry Restrictions
A.4 Network Cable Entry Restrictions
A.4.1 Rear Conduit Network Cable Entry Restrictions (without Shroud)
See Figure A-5 for the rear conduit cable entry restrictions (without Shroud).
Figure A-5. Rear Conduit Network Cable Entry Restrictions—Without Shroud
Add Spacer Here
Network Cable,
1/2" Conduit &
1/2" Conduit Connector
are not provided.
A.4.2 Rear Conduit Network Cable Entry Restrictions (with Shroud)
See Figure A-6 for the rear conduit cable entry restrictions (with shroud).
Figure A-6. Rear Conduit Network Cable Entry Restrictions—With Shroud
Add Spacer Here
Network Cable,
1/2" Conduit &
1/2" Conduit Connector
are not provided.
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Service Loop Cable Routing
A.5 Service Loop Cable Routing
Figure A-7 and Figure A-8 illustrate how to route the cables to the Intercom to create a service loop.
Figure A-7. Ground Cable Service Loop Routing
Ground Lug
Route Cable(s) inside Gang Box to
Creates Service Loop
Ground Cable
(Not Provided)
Nut
(to Ground Lug
Inside 3-Gang Box
Figure A-8. Network Cable Service Loop Routing
Route Cable(s) inside Gang Box to
Creates Service Loop
Network Cable
(Not Provided)
J1
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Securing the Intercom
A.6 Securing the Intercom
Use the four Security Torx screws to secure the Intercom. See Figure A-9.
Figure A-9. Securing the Intercom
Note: To mount the intercom, use methods
compliant with local electrical codes.
Network Cable &
Ground Wire
(Not Provided)
Torx Key
3-Gang Box
J1
Faceplate &
PCB Assembly
Torx Screws
Caution
GENERAL ALERT
Operations Guide
Equipment Hazard: Do not use an electric or power screwdriver to fasten the face
plate and PCB assembly to the gang box. To prevent over-torque damage to the
gasket, do not apply more than 10 inch-pounds force. Over-torquing will cause the
gasket to tear, risk moisture intrusion, and effectively void the manufacturer's
warranty.
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Additional Mounting Options
A.7 Additional Mounting Options
A.7.1 Rear Conduit Mounting Option (Not Provided)
Figure A-10 illustrates a rear conduit mounting option for the VoIP Outdoor Intercom with Keypad.
Figure A-10. Optional Rear Conduit Mounting
Note: To mount the intercom, use methods
compliant with local electrical codes.
(121017A)
1/4" Carriage Bolt (3x)
1/2" Set Screw
Connector
(Not Provided)
For 1/2" Conduit Mounting
with Optional Weather Shroud
Remove Hole Plug Assembly
Apply RTV
Silicone Sealant
Around Conduit Hole
Spacer
(One Provided)
Network Cable &
Ground Wire
(Not Provided)
1/2" Conduit
(Not Provided)
011215A
Weather Shroud
(Sold Separate)
J1
Apply RTV
Silicone Sealant
Around Mounting Holes
Faceplate &
PCB Assembly
(121017A)
1/4" Washer & Nut (3x)
Faceplate Mounting
Screw (6x)
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Additional Mounting Options
A.7.2 Concrete Wall Mounting Option (Not Provided)
Figure A-11 illustrates a concrete wall mounting option for the VoIP Outdoor Intercom with Keypad.
Figure A-11. Optional Concrete Wall Mounting
For Rear Conduit Mounting
with Optional Weather Shroud
Remove Hole Plug Assembly
then Rotate 3-Gang Box 180
Side Entry Hole on Top
Network Cable &
Ground Wire
(Not Provided)
Hole Plug
Assembly
Concrete Screws &
*1/4"Wall
Anchors (3x)
**
**
(Not Provided)
*
Faceplate &
PCB Assembly
Apply RTV
Silicone Sealant
Around Mounting Holes
*
J1
Side Entry
161019 Nut
(to Ground Lug
Inside 3-Gang Box
Faceplate Mounting
Screw (6x)
1/2" Conduit &
1/2" Set Conduit Connector
(Not Provided)
Fiber Washer
(One Included)
For 1/2" Conduit
Wall Mounting (Left) with / without
Optional Weather Shroud
Remove Hole Plug Assembly
from Side Entry then Install it
on to Rear to Cover Hole
Note: To mount the intercom, use methods
compliant with local electrical codes.
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Additional Mounting Options
A.7.3 Goose Neck Mounting Option (Not Provided)
Figure A-12 illustrates a gooseneck mounting option for the VoIP Outdoor Intercom with Keypad.
Figure A-12. Optional Goose Neck Mounting
Note: To mount the intercom, use methods
compliant with local electrical codes.
Apply RTV Silicone Sealant
Around Hole
For Gooseneck Mounting
with Optional Shroud
Remove Hole Plug
Assembly prior
for Shroud Installation
Gooseneck
Network Cable &
Ground Wire
(Not Provided)
(121013A)
Washer (3x)
1/4" Round Head
Carriage Bolt (3x)
(121013A)
Nut (3x)
Weather Shroud
(Sold Separate)
Apply RTV
Silicone Sealant
Around Mounting Holes
Gooseneck
[Cutaway View
to Show
Cable Routing]
Gooseneck,
Grounding Rod and Clamp
(Not Provided)
J1
Ground wire
161019
(to Ground Lug
Inside 3-Gang Box
Network
Cable in
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Appendix B: Setting up a TFTP Server
B.1 Set up a TFTP Server
Autoprovisioning requires a TFTP server for hosting the configuration file.
B.1.1 In a LINUX Environment
To set up a TFTP server on LINUX:
1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that
directory.
2. Run the following command where /tftpboot/ is the path to the directory you created in
Step 1: the directory that contains the files to be uploaded. For example:
in.tftpd -l -s /tftpboot/your_directory_name
B.1.2 In a Windows Environment
You can find several options online for setting up a Windows TFTP server. This example explains
how to use the Solarwinds freeware TFTP server, which you can download at:
http://www.cyberdata.net/support/voip/solarwinds.html
To set up a TFTP server on Windows:
1. Install and start the software.
2. Select File/Configure/Security tab/Transmit Only.
3. Make a note of the default directory name, and then move the firmware files to be uploaded to
that directory.
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Appendix C: Troubleshooting/Technical
Support
C.1 Frequently Asked Questions (FAQ)
To see a list of frequently asked questions for your product, do the following:
1. Go to the following URL:
http://www.cyberdata.net/products/voip/digitalanalog/singlewireoutdoorintercomkeypad/faqs.html
2. Go to the support page for your product, and click on the FAQs tab.
C.2 Documentation
The documentation for this product is released in an English language version only. You can
download PDF copies of CyberData product documentation by doing the following:
1. Go to the following URL:
http://www.cyberdata.net/products/voip/digitalanalog/singlewireoutdoorintercomkeypad/docs.html
2. Go to the support page for your product, and click on the Documentation tab.
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Contact Information
C.3 Contact Information
Contact
CyberData Corporation
3 Justin Court
Monterey, CA 93940 USA
www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732)
Fax: 831-373-4193
Sales
Sales 831-373-2601 Extension 334
Technical 
Support
The fastest way to get technical support for your VoIP product is to submit a VoIP Technical
Support form at the following website:
http://www.cyberdata.net/support/contactsupportvoip.php
The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most
importantly, the Support Form tells us which PBX system and software version that you are
using, the make and model of the switch, and other important information. This information is
essential for troubleshooting. Please also include as much detail as possible in the Comments
section of the Support Form.
Phone: (831) 373-2601, Ext. 333
Email: support@cyberdata.net
Returned
Materials
Authorization
To return the product, contact the Returned Materials Authorization (RMA) department:
Phone: 831-373-2601, Extension 136
Email: RMA@CyberData.net
When returning a product to CyberData, an approved CyberData RMA number must be printed
on the outside of the original shipping package. Also, RMA numbers require an active VoIP
Technical Support ticket number. A product will not be accepted for return without an approved
RMA number. Send the product, in its original package, to the following address:
CyberData Corporation
3 Justin Court 
Monterey, CA 93940 
Attention: RMA "your RMA number"
RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA
Status form at the following web address:
http://www.cyberdata.net/support/rmastatus.html
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Warranty
C.4 Warranty
CyberData warrants its product against defects in material or workmanship for a period of two
years from the date of purchase. Should the product fail Within Warranty, CyberData will repair
or replace the product free of charge. This warranty includes all parts and labor.
Should the product fail Out of the Warranty period, a flat rate repair charge of one half of the
purchase price of the product will be assessed. Repairs that are Within Warranty period but are
damaged by improper installation, modification, or abuse are deemed Out of Warranty and will
be charged at the Out of Warranty rate. A device is deemed Out of Warranty when its purchase
date is longer than two years or when the device has been damaged due to human error during
installation, modification, or abuse. A replacement unit will be offered at full cost if the device
cannot be repaired.
End of Life Devices out of warranty are included under this policy. However, End of Life
devices are not eligible for our Spare in the Air program. End of Life devices are devices that
are no longer produced or sold. Therefore, we cannot offer a Spare in the Air replacement.
Technical support is still available for these devices. However, no firmware revisions or updates
will be scheduled. If an End of Life device cannot be repaired, a replacement of a current
version of the device may be offered at MSRP.
Products shipped to CyberData, both within and out of warranty, are shipped at the expense of
the customer. CyberData will pay return shipping charges for repaired products.
CyberData shall not under any circumstances be liable to any person for any special, incidental,
indirect or consequential damages, including without limitation, damages resulting from use or
malfunction of the products, loss of profits or revenues or costs of replacement goods, even if
CyberData is informed in advance of the possibility of such damages.
C.4.1 Warranty & RMA Returns within the United States
If service is required, you must contact CyberData Technical Support prior to returning any
products to CyberData. Our Technical Support staff will determine if your product should be
returned to us for further inspection. If Technical Support determines that your product needs to
be returned to CyberData, an RMA number will be issued to you at this point.
Your issued RMA number must be printed on the outside of the shipping box. No product will be
accepted for return without an approved RMA number. The product in its original package
should be sent to the following address:
CyberData Corporation
3 Justin Court.
Monterey, CA 93940
Attn: RMA "xxxxxx"
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Warranty
C.4.2 Warranty & RMA Returns outside of the United States
If you purchased your equipment through an authorized international distributor or reseller,
please contact them directly for product repairs.
C.4.3 Spare in the Air Policy
CyberData now offers a Spare in the Air no wait policy for warranty returns within the United
States and Canada. More information about the Spare in the Air policy is available at the
following web address:
http://www.cyberdata.net/support/warranty/spareintheair.html
C.4.4 Return and Restocking Policy
For our authorized distributors and resellers, please refer to your CyberData Service
Agreement for information on our return guidelines and procedures.
For End Users, please contact the company that you purchased your equipment from for their
return policy.
C.4.5 Warranty and RMA Returns Page
The most recent warranty and RMA information is available at the CyberData Warranty and
RMA Returns Page at the following web address:
http://www.cyberdata.net/support/warranty/index.html
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Index
concrete wall mounting option (not provided) 100
conduit mounting option (not provided) 99
configurable parameters 28, 40, 43, 70
configuration
audio 53
default IP settings 19
door sensor 50
intrusion sensor 50
network 39, 69
SIP 42
using Web interface 19
configuration home page 23
configuration page
configurable parameters 28, 40, 70
connector functions 14
connector locations 14, 15
contact information 104
contact information for CyberData 104
Current Network Settings 40
current network settings 40
CyberData contact information 104
Numerics
16 AWG gauge wire 9
A
activate local relay (door sensor) 66
activate relay (door sensor) 51
activate relay (intrusion sensor) 51
activity LED 16
address, configuration login 23
alternative power input 5
announcing a device’s IP address 17
audio configuration 53
night ring tone parameter 55
audio configuration page 53
audio encodings 4
audio files, user-created 57
autoprovision at time (HHMMSS) 73
autoprovision when idle (in minutes > 10) 73
autoprovisioning 74
download template button 74
autoprovisioning autoupdate (in minutes) 73
autoprovisioning configuration 72, 73
autoprovisioning filename 73
autoprovisioning server (IP Address) 73
auxiliary relay, 1A at 30 VDC 5
D
default
gateway 19
intercom settings 107
IP address 19
subnet mask 19
username and password 19
web login username and password 23
default gateway 19, 40
default intercom settings 17
default IP settings 19
default login address 23
device configuration 27
device configuration parameters 73
the device configuration page 72
device configuration page 27, 34, 35
device configuration parameters 28
device configuration password
changing for web configuration access 27
DHCP Client 4
dial out call 38
dial out extension (door sensor) 51, 67
dial out extension (intrusion sensor) 51
dial out extension strings 37, 47
dimensions 5, 91
pcb dimensions and intrusion sensor range 94
shroud dimensions and mounting hole locations 92
B
backup SIP server 1 43
backup SIP server 2 43
backup SIP servers, SIP server
backups 43
baud rate
verifying 16
boost (volume) 28
C
call button LED 8
changing
the web access password 27
Cisco SRST 43
command interface 86
commands 86
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unit dimensions and intrusion sensor range without
the gang box 93
unit dimensions—front and side view 91
unit dimensions—rear view and mounting hole
locations 91
discovery utility program 23
DNS server 40
door sensor 50, 51, 66
activate local relay 66
activate relay 51
dial out extension 51, 67
door open timeout 51, 66
door sensor normally closed 51
flash button LED 51, 66
play audio locally 51, 66
door strike intermediate relay 12, 13
download autoprovisioning template button 74
DTFM
play tone during DTMF activation 29
DTMF tones 37
DTMF tones (using rfc2833) 37, 47
E
electric screwdriver 98
enable night ring events 60
ethernet I/F 5
event configuration
enable night ring events 60
expiration time for SIP server lease 44, 45
export settings 26
H
home page 23
http POST command 86
http web-based configuration 4
I
identifier names (PST, EDT, IST, MUT) 32
identifying your product 1
import settings 26
import/export settings 26
installation, typical intercom system 2
intercom configuration
default IP settings 19
intercom configuration page
configurable parameters 43
intrusion sensor 50, 51
activate relay 51
dial out extension 51
flash button LED 51
play audio locally 51
intrusion sensor range 93
IP address 19, 40
IP addressing
default
IP addressing setting 19
J
J3 terminal block, 16 AWG gauge wire 9
F
K
factory default settings 17
how to set 17
fastening, gang box 98
firmware
where to get the latest firmware 83
flash button LED (door sensor) 51, 66
flash button LED (intrusion sensor) 51
keypad configuration page 34
L
lease, SIP server expiration time 44, 45
LED
green link LED 16
yellow activity LED 16
lengthy pages 49
link LED 16
Linux, setting up a TFTP server on 102
local SIP port 44
log in address 23
G
gang box, fastening 98
gasket, avoid over-torque damage 98
get autoprovisioning template 74
GMT table 32
GMT time 32
goose neck mounting option (not provided) 101
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M
MGROUP
MGROUP Name 49
mounting 90
additional mounting options 99
concrete wall mounting option (not provided) 100
conduit mounting option (not provided) 99
goose neck mounting option (not provided) 101
illustration of intercom mounting process 90
mounting an intercom 90
mounting components (part of the accessory kit) 90
network cable entry restrictions 96
overview of installation types 95
rear conduit network cable entry restrictions (with
shroud) 96
rear conduit network cable entry restrictions (without
shroud) 96
securing the intercom 98
service loop cable routing 97
mounting components (part of the accessory kit) 90
multicast configuration 53
Multicast IP Address 49
N
navigation (web page) 20
navigation table 20
network cable entry restrictions 96
network configuration of intercom 39, 69
Network Setup 39, 69
nightring tones 49
Nightringer 9, 82
nightringer settings 44
NTP server 29
R
rear conduit network cable entry restrictions (with
shroud) 96
rear conduit network cable entry restrictions (without
shroud) 96
reboot 84, 85
regulatory compliance 5
remote SIP port 44
reset test function management button 17
resetting the IP address to the default 90
restoring factory default settings 17, 107
restoring the factory default settings 17
return and restocking policy 106
ringtones 49
lengthy pages 49
RJ-45 14
RMA returned materials authorization 104
RMA status 104
rport discovery setting, disabling 44
O
on-board relay 10
operating temperature 5
output 5
overview of installation types 95
P
packet time 4
pages (lengthy) 49
part number 5
parts list 6
password
Operations Guide
for SIP server login 43
login 23
restoring the default 19
payload types 5
pcb dimensions and intrusion sensor range 94
play audio locally (door sensor) 51, 66
play audio locally (intrusion sensor) 51
play tone during DTMF activation 29
point-to-point configuration 47
port
local SIP 44
remote SIP 44
posix timezone string
timezone string 29
POST command 86
power input 5
alternative 5
power screwdriver 98
priority
assigning 49
product
configuring 19
parts list 6
product features 3
product overview
product features 3
product specifications 5
supported protocols 4
supported SIP servers 4
typical system installation 2
product specifications 5
protocol 5
protocols supported 4
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U
RTFM button 17
RTFM jumper 17, 18
RTP/AVP 4
S
sales 104
securing the intercom 98
security code 38
sensor setup page 50, 65
sensor setup parameters 50
sensors 51, 66
server address, SIP 43
service 104
service loop cable routing 97
set time with external NTP server on boot 29
setting up an intercom 9
settings, default 17
shroud dimensions and mounting hole locations 92
SIP
enable SIP operation 43
local SIP port 44
user ID 43
SIP (session initiation protocol) 4
SIP configuration 42
SIP Server 43
SIP configuration parameters
outbound proxy 44, 45
registration and expiration, SIP server lease 44, 45
unregister on reboot 44
user ID, SIP 43
SIP registration 43
SIP remote SIP port 44
SIP server 43
password for login 43
SIP servers supported 4
unregister from 44
user ID for login 43
SIP volume 28
Spare in the Air Policy 106
SRST 43
subnet mask 19, 40
supported protocols 4
T
tech support 104
technical support, contact information 104
terminal block, 16 AWG gauge wire 9
TFTP server 4, 102
time zone string examples 32
triggering a dial out call or security code 38
Operations Guide
930923C
unit dimensions and intrusion sensor range without the
gang box 93
unit dimensions—front and side view 91
unit dimensions—rear view and mounting hole
locations 91
upgrading to firmware 6.x.x from 5.x.x 98
user ID
for SIP server login 43
username
changing for web configuration access 27
default for web configuration access 23
restoring the default 19
V
verifying
baud rate 16
network connectivity 16
VLAN ID 40
VLAN Priority 40
VLAN tagging support 40
VLAN tags 40
volume
microphone gain 28
multicast volume 28
ring volume 28
sensor volume 28
SIP volume 28
volume boost 28
W
warranty 5, 105
warranty & RMA returns outside of the United States 106
warranty and RMA returns page 106
warranty policy at CyberData 105
web access password 19
web access username 19
web configuration log in address 23
web page
navigation 20
web page navigation 20
web-based intercom configuration 19
wget, free unix utility 86
Windows, setting up a TFTP server on 102
wiring the circuit 11
devices less than 1A at 30 VDC 11
CyberData Corporation
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