HP Color LaserJet 4650 Series Printer User Guide

hp color LaserJet
4650, 4650n, 4650dn,
4650dtn, 4650hdn
use
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hp color LaserJet 4650 series printer
User Guide
Copyright and License
Trademark Credits
© 2004 Copyright Hewlett-Packard
Development Company, L.P.
Adobe® is a trademark of Adobe Systems
Incorporated.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
Corel® and CorelDRAW™ are trademarks
or registered trademarks of Corel
Corporation or Corel Corporation Limited.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical errors or omissions contained
herein.
Part number: Q3668-90909
Edition 1: 3/2004
Energy Star® and the Energy Star logo®
are U.S. registered service marks of the
United States Environmental Protection
Agency.
Microsoft® is a U.S. registered trademark
of the Microsoft Corporation.
Netscape Navigator is a U.S.trademark of
Netscape Communications
PANTONE® Colors generated may not
match PANTONE-identified standards.
Consult current PANTONE Publications for
accurate color. PANTONE® and other
Pantone, Inc. trademarks are the property
of Pantone, Inc. © Pantone, inc., 2000.
PostScript® is a trademark of Adobe
Systems.
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Computer, Inc.
UNIX® is a registered trademark The
Open Group.
Windows®, MS Windows®, and Windows
NT® are U.S. registered trademarks of
Microsoft Corporation.
hp customer care
Online services
For 24-hour access to information using a modem or Internet connection:
World Wide Web URL: for the HP Color LaserJet 4650 series printers, updated HP printer
software, product and support information, and printer drivers in several languages can be
obtained from http://www.hp.com/support/clj4650. (Sites are in English.)
Visit: http://www.hp.com/support/net_printing for information about the HP Jetdirect en4650
external print server.
HP Instant Support Professional Edition (ISPE) is a suite of web-based troubleshooting
tools for desktop computing and printing products. ISPE helps you quickly identify,
diagnose, and resolve computing and printing problems. The ISPE tools may be be
accesssed from http://instantsupport.hp.com.
Telephone support
HP provides free telephone support during the warranty period. When you call, you will be
connected to a responsive team waiting to help you. For the telephone number for your
country/region, see the flyer that shipped in the box with the product, or visit
http://www.hp.com/support/callcenters. Before calling HP, have the following information
ready: product name and serial number, date of purchase, and description of the problem.
You can also find support on the Internet at http://www.hp.com. Click the support & drivers
block.
Software utilities, drivers, and electronic information
Visit: http://www.hp.com/go/clj4650_software for the HP Color LaserJet 4650 series printer.
The Web page for the drivers might be in English, but you can download the drivers
themselves in several languages.
Call: See the flyer that shipped in the box with the printer.
HP direct ordering for accessories or supplies
In the United States, supplies can be ordered from http://www.hp.com/sbso/product/
supplies. In Canada, supplies can be ordered from http://www.hp.ca/catalog/supplies. In
Europe, supplies can be ordered from http://www.hp.com/supplies. In Asia-Pacific, supplies
can be ordered from http://www.hp.com/paper/.
Accessories can be ordered from http://www.hp.com/go/accessories.
Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).
For service for your product, call the customer support number for your country/region. See
the flyer that shipped in the box with the printer.
HP service agreements
Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).
Extended Service: 1-800-446-0522
HP toolbox
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To check the printer status and settings and to view troubleshooting information and online
documentation, use HP toolbox. You can view the HP toolbox when the printer is directly
connected to your computer or when it is connected to a network. You must have
performed a complete software installation to use the HP toolbox. See Using the hp toolbox.
HP support and information for Macintosh computers
Visit: http://www.hp.com/go/macosx for Macintosh OS X support information and HP
subscription service for driver updates.
Visit: http://www.hp.com/go/mac-connect for products designed specifically for the
Macintosh user.
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Table of contents
1 Printer basics
Quick access to printer information ..........................................................................................2
World Wide Web links ........................................................................................................ 2
User guide links ..................................................................................................................2
Where to look for more information ...................................................................................2
Printer configurations ................................................................................................................4
HP Color LaserJet 4650 (Part number Q3668A) ...............................................................4
HP Color LaserJet 4650n (Part number Q3669A) .............................................................5
HP Color LaserJet 4650dn (Part number Q3670A) ...........................................................5
HP Color LaserJet 4650dtn (Part number Q3671A) ..........................................................5
HP Color LaserJet 4650hdn (Part number Q3672A) .........................................................6
Printer features .......................................................................................................................... 7
Walk around .............................................................................................................................. 9
Printer software .......................................................................................................................11
Software features ............................................................................................................. 11
Printer drivers ................................................................................................................... 12
Software for Macintosh computers ..................................................................................15
Installing the printing system software .............................................................................16
Uninstalling the software .................................................................................................. 21
Software for networks ...................................................................................................... 21
Utilities .............................................................................................................................. 22
Print media specifications .......................................................................................................25
Supported media weights and sizes ................................................................................25
2 Control panel
Introduction ............................................................................................................................. 30
Display ..............................................................................................................................30
Accessing the control panel from a computer .................................................................31
Control panel buttons .............................................................................................................. 32
Interpreting control panel indicator lights ................................................................................33
Control panel menus ............................................................................................................... 34
Getting started basics ....................................................................................................... 34
Menu hierarchy ....................................................................................................................... 35
To enter the menus ..........................................................................................................35
Retrieve job menu ............................................................................................................ 35
Information menu ............................................................................................................. 35
Paper handling menu .......................................................................................................36
Configure device menu ....................................................................................................36
Diagnostics menu .............................................................................................................37
Retrieve job menu ................................................................................................................... 39
Information menu .................................................................................................................... 40
Paper handling menu ..............................................................................................................41
Configure device menu ........................................................................................................... 42
Printing menu ...................................................................................................................42
Print quality menu ............................................................................................................. 43
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System setup menu ......................................................................................................... 44
I/O menu ........................................................................................................................... 46
Resets menu .................................................................................................................... 47
Diagnostics menu ................................................................................................................... 48
Changing printer control panel configuration settings ............................................................49
Job storage limit ............................................................................................................... 49
Job held timeout ...............................................................................................................49
Show address ................................................................................................................... 50
Color/black mix .................................................................................................................50
Tray behavior options ....................................................................................................... 51
PowerSave Time ..............................................................................................................52
Personality ........................................................................................................................53
Clearable warnings ........................................................................................................... 54
Auto continue ................................................................................................................... 54
Supplies low ..................................................................................................................... 55
Color supply out ................................................................................................................ 55
Jam recovery ....................................................................................................................56
Language .......................................................................................................................... 56
Using the printer control panel in shared environments ........................................................58
3 I/O Configuration
Network configuration .............................................................................................................60
Configuring Novell NetWare frame type parameters ......................................................60
Configuring TCP/IP parameters .......................................................................................61
Parallel configuration .............................................................................................................. 65
USB configuration ...................................................................................................................66
Auxiliary connection configuration ..........................................................................................67
Enhanced I/O (EIO) configuration ..........................................................................................68
HP Jetdirect print servers .................................................................................................68
Available enhanced I/O interfaces ...................................................................................68
NetWare networks ............................................................................................................ 69
Windows and Windows NT networks ..............................................................................69
AppleTalk networks ..........................................................................................................69
UNIX/Linux networks ........................................................................................................69
Wireless printing ..................................................................................................................... 70
IEEE 802.11b standard ....................................................................................................70
Bluetooth .......................................................................................................................... 70
4 Printing tasks
Controlling print jobs ............................................................................................................... 72
Source .............................................................................................................................. 72
Type and Size ................................................................................................................... 72
Print setting priorities ........................................................................................................72
Selecting print media .............................................................................................................. 74
Media to avoid .................................................................................................................. 74
Paper that can damage the printer ..................................................................................74
Configuring input trays ............................................................................................................76
Configuring trays when the printer gives a prompt ..........................................................76
To configure a tray when loading paper ..........................................................................76
To configure a tray to match print job settings .................................................................77
Configuring trays using the Paper Handling menu ..........................................................77
Configuring Tray 2, Tray 3, or Tray 4 for a custom paper size ........................................78
Printing from Tray 1 (multipurpose tray) ..........................................................................79
Printing envelopes from Tray 1 ........................................................................................80
Printing from Tray 2, Tray 3, and Tray 4 ..........................................................................82
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Loading detectable standard-sized media into Tray 2, Tray 3, and Tray 4 .....................82
Loading undetectable standard-sized media into Tray 2, Tray 3, and Tray
4 ..................................................................................................................................... 84
Loading custom-sized media into Tray 2, Tray 3, and Tray 4 .........................................87
Printing on special media ........................................................................................................ 89
Transparencies ................................................................................................................. 89
Glossy paper .................................................................................................................... 89
Colored paper ................................................................................................................... 90
Printing images ................................................................................................................. 90
Envelopes ......................................................................................................................... 90
Labels ............................................................................................................................... 90
Heavy paper .....................................................................................................................91
HP LaserJet Tough paper ................................................................................................92
Preprinted forms and letterhead ......................................................................................92
Recycled paper ................................................................................................................. 92
Two-sided (duplex) printing ....................................................................................................93
Control panel settings for automatic two-sided printing ...................................................94
Duplexing blank pages .....................................................................................................95
Options for binding two-sided printing jobs ......................................................................95
Manual 2-sided printing ....................................................................................................95
Printing booklets ...............................................................................................................96
Special printing situations .......................................................................................................97
Printing a different first page ............................................................................................97
Printing a blank back cover ..............................................................................................97
Printing on custom-size media .........................................................................................97
Stopping a print request ................................................................................................... 98
Job storage features ............................................................................................................... 99
Storing a print job ............................................................................................................. 99
Quick copying a job ........................................................................................................100
Proofing and holding a job .............................................................................................100
Private jobs ..................................................................................................................... 101
Mopier mode .................................................................................................................. 102
Managing memory ................................................................................................................103
5 Managing the printer
Printer information pages ..................................................................................................... 106
Menu map ....................................................................................................................... 106
Configuration page .........................................................................................................106
Supplies status page ......................................................................................................107
Usage page .................................................................................................................... 107
Demo ..............................................................................................................................108
Print CMYK samples ......................................................................................................108
Print RGB samples .........................................................................................................108
File directory ................................................................................................................... 108
PCL or PS font list ..........................................................................................................109
Event log ......................................................................................................................... 109
Using the embedded Web server .........................................................................................110
To access the embedded Web server ...........................................................................110
Information tab ............................................................................................................... 111
Settings tab ..................................................................................................................... 111
Networking tab ............................................................................................................... 112
Other links ...................................................................................................................... 112
Using the hp toolbox ............................................................................................................. 113
Supported operating systems ........................................................................................113
Supported browsers ....................................................................................................... 113
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To view hp toolbox ......................................................................................................... 113
HP toolbox sections ........................................................................................................ 114
Other links ...................................................................................................................... 114
Status tab ....................................................................................................................... 114
Troubleshooting tab ....................................................................................................... 114
Alerts tab ........................................................................................................................ 115
Documentation tab ......................................................................................................... 115
Device Settings button ................................................................................................... 115
HP toolbox links .............................................................................................................. 115
6 Color
Using color ............................................................................................................................ 118
HP ImageREt 3600 ........................................................................................................ 118
Best image printing ........................................................................................................ 118
Paper selection ............................................................................................................... 118
Color options .................................................................................................................. 118
sRGB .............................................................................................................................. 119
Printing in four colors — CMYK .....................................................................................119
CMYK ink set emulation (PostScript only) .....................................................................119
Managing printer color options .............................................................................................120
Print in Grayscale ........................................................................................................... 120
Automatic or manual color adjustment ..........................................................................120
Matching colors .....................................................................................................................122
PANTONE® color matching ...........................................................................................122
Swatch book color matching ..........................................................................................122
Printing color samples ....................................................................................................123
Color emulation of the hp color LaserJet 4550 printer ..................................................123
7 Maintenance
Managing print cartridges ..................................................................................................... 126
HP print cartridges .......................................................................................................... 126
Non-HP print cartridges ..................................................................................................126
Print cartridge authentication .........................................................................................126
HP fraud hotline .............................................................................................................. 126
Print cartridge storage ....................................................................................................127
Print cartridge life expectancy ........................................................................................127
Checking the print cartridge life .....................................................................................127
Changing print cartridges ...................................................................................................... 129
To replace the print cartridge .........................................................................................129
Replacing supplies ................................................................................................................ 132
Locating supplies ............................................................................................................ 132
Supply replacement guidelines ......................................................................................132
Making room around the printer for replacing supplies .................................................133
Approximate replacement intervals for supplies ............................................................133
Configuring alerts ..................................................................................................................134
8 Problem solving
Basic troubleshooting checklist ............................................................................................137
Factors affecting printer performance ..................................................................................138
Troubleshooting information pages ......................................................................................139
Paper path test page ......................................................................................................139
Registration page ........................................................................................................... 139
Event log ......................................................................................................................... 140
Control panel message types ...............................................................................................141
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Status messages ............................................................................................................ 141
Warning messages ........................................................................................................ 141
Error messages ..............................................................................................................141
Critical error messages ..................................................................................................141
Control panel messages .......................................................................................................142
Paper jams ............................................................................................................................ 168
Paper jam recovery ........................................................................................................ 168
Common causes of paper jams ...........................................................................................170
Clearing jams ........................................................................................................................172
Jam in Tray 1 .................................................................................................................. 172
Jam in Tray 2, Tray 3, or Tray 4 .....................................................................................173
Jams in the top cover .....................................................................................................174
Jam in paper path .......................................................................................................... 177
Multiple jams in paper path ............................................................................................178
Jam in duplex path ......................................................................................................... 180
Multiple jams in duplex path ...........................................................................................183
Media-handling problems ..................................................................................................... 186
Printer feeds multiple sheets ................................................................................................186
Printer feeds incorrect page size ..........................................................................................186
Printer pulls from incorrect tray .............................................................................................187
Media does not feed automatically .......................................................................................187
Media does not feed from input Trays 2, 3, or 4 ..................................................................188
Transparencies or glossy paper will not feed .......................................................................188
Envelopes jam or will not feed in the printer ........................................................................189
Output is curled or wrinkled ..................................................................................................189
Printer will not duplex or duplexes incorrectly ......................................................................190
Printer response problems ................................................................................................... 191
No display message ............................................................................................................. 191
Printer is on, but nothing prints .............................................................................................191
Printer is on, but is not receiving data ..................................................................................192
Unable to select the printer from the computer ....................................................................192
Printer control panel problems ..............................................................................................194
Control panel settings work incorrectly .................................................................................194
Unable to select Tray 3 or Tray 4 .........................................................................................194
Incorrect printer output .......................................................................................................... 195
Incorrect fonts are printed .....................................................................................................195
Unable to print all characters in a symbol set ......................................................................195
Drifting text between printouts ..............................................................................................195
Erratic, missing characters or interrupted printout ...............................................................195
Partial printout .......................................................................................................................196
Guidelines for printing with different fonts ......................................................................196
Software application problems .............................................................................................197
Unable to change system selections through software .......................................................197
Unable to select a font from the software .............................................................................197
Unable to select colors from the software ............................................................................197
Printer driver does not recognize Tray 3, Tray 4, or the duplex printing
accessory ........................................................................................................................... 197
Color printing problems ......................................................................................................... 198
Printing black instead of color ...............................................................................................198
Incorrect shade ..................................................................................................................... 198
Missing color ......................................................................................................................... 198
Inconsistent colors after installing a print cartridge ..............................................................199
Printed colors do not match screen colors ...........................................................................199
Print quality troubleshooting .................................................................................................200
Print quality problems associated with media ................................................................200
Overhead transparency defects .....................................................................................200
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Print quality problems associated with the environment ...............................................201
Print quality problems associated with jams ..................................................................201
Print quality troubleshooting pages ................................................................................201
Calibrating the printer .....................................................................................................202
Print quality defect chart .................................................................................................202
Appendix A Working with memory and print server cards
Printer memory and fonts .....................................................................................................209
Printing a configuration page .........................................................................................209
Installing memory and fonts ..................................................................................................211
To install DDR memory DIMMs ......................................................................................211
To install a flash memory card .......................................................................................214
Enabling memory ........................................................................................................... 217
Installing an HP Jetdirect print server card ...........................................................................219
To install an HP Jetdirect print server card ....................................................................219
Appendix B Supplies and accessories
Ordering directly through the embedded Web server (for printers with network
connections) ...................................................................................................................... 223
Ordering directly through the hp toolbox software ...............................................................224
Appendix C Service and Support
Hewlett-Packard limited warranty statement ........................................................................227
Print Cartridge Limited Warranty Statement ........................................................................229
Fuser and Transfer unit Limited Warranty Statement ..........................................................230
HP maintenance agreements ...............................................................................................231
On-site service agreements ...........................................................................................231
Appendix D Printer specifications
Electrical specifications ......................................................................................................... 234
Acoustic emissions ............................................................................................................... 235
Environmental specifications ................................................................................................236
Appendix E Regulatory information
FCC regulations .................................................................................................................... 237
Environmental product stewardship program ......................................................................238
Protecting the environment ............................................................................................238
Ozone production ...........................................................................................................238
Power consumption ........................................................................................................ 238
Paper use .......................................................................................................................238
Plastics ........................................................................................................................... 238
HP LaserJet printing supplies ........................................................................................238
HP Printing Supplies Returns and Recycling Program Information ..............................239
Recycled paper ............................................................................................................... 239
Material restrictions ........................................................................................................ 239
Material Safety Data Sheet (MSDS) ..............................................................................239
For more information ......................................................................................................239
Declaration of Conformity ..................................................................................................... 241
Safety statements ................................................................................................................. 242
Laser safety ....................................................................................................................242
Canadian DOC regulations ............................................................................................242
EMI statement (Korea) ...................................................................................................242
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VCCI statement (Japan) .................................................................................................242
Laser Statement for Finland ...........................................................................................243
Glossary
Index
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1
Printer basics
This chapter contains information on setting up your printer and becoming familiar with its
features. The following topics are covered:
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Quick access to printer information
●
Printer configurations
●
Printer features
●
Walk around
●
Printer software
●
Print media specifications
1
Quick access to printer information
World Wide Web links
Printer drivers, updated HP printer software, and product information and support may be
obtained from the following URLs:
●
http://www.hp.com/support/lj4650
Printer drivers may be obtained from the following sites:
●
In China: ftp://www.hp.com.cn/support/lj4650
●
In Japan: ftp://www.jpn.hp.com/support/lj4650
●
In Korea: http://www.hp.co.kr/support/lj4650
●
In Taiwan: http://www.hp.com.tw/support/lj4650, or the local driver website:
http://www.dds.com.tw
To order supplies:
●
United States: http://www.hp.com/go/ljsupplies
●
Worldwide: http://www.hp.com/ghp/buyonline.html
To order accessories:
●
http://www.hp.com/go/accessories
User guide links
For the latest version of the HP Color LaserJet 4650 series printer, go to http://www.hp.com/
support/lj4650.
Where to look for more information
Several references are available for use with this printer. See http://www.hp.com/support/
lj4650.
Setting up the printer
Getting Started Guide
Provides step-by-step instructions for installing and setting up the printer.
HP Jetdirect Print Server Administrator’s Guide
Provides instructions to configure and troubleshoot the HP Jetdirect print server.
HP Driver Pre-Configuration Guide
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Chapter 1 Printer basics
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For detailed information about configuring printer drivers, go to http://www.hp.com/go/
hpdpc_sw.
HP Embedded Web Server User Guide
Information about using the embedded Web server is available on the CD-ROM that came
with the printer.
Accessory and Consumable Installation Guides
Provides step-by-step instructions for installing the printer’s accessories and consumables.
Supplied with the printer’s optional accessories and consumables.
Using the printer
CD-ROM User Guide
Provides detailed information on using and troubleshooting the printer. Available on the CDROM included with the printer.
Online Help
Provides information on printer options that are available from within printer drivers. To view
a Help file, access the online Help through the printer driver.
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Quick access to printer information
3
Printer configurations
Thank you for purchasing the HP Color LaserJet 4650 series printer. This printer is available
in the configurations described below.
HP Color LaserJet 4650 (Part number Q3668A)
The HP Color LaserJet 4650 printer is a four-color, laser printer that prints 22 pages per
minute (ppm) for letter-sized paper and 22 ppm for A4-size paper.
Note
4
●
Trays. The printer comes with a multipurpose tray (Tray 1) that holds up to 100 sheets
of various print media or 20 envelopes, and a 500-sheet paper feeder (Tray 2) that
supports letter, legal, executive, 8.5 by 13 in, JIS B5, executive (JIS), 16K, A4, and A5sized and custom media. The printer supports an optional 500-sheet paper feeder
(Tray 3) or an optional 2 x 500-sheet paper feeder (Tray 3 and Tray 4) that each support
letter, legal, executive, JIS B5, executive (JIS), 16K, A4, and A5-sized and custom
media.
●
Connectivity. The printer provides parallel, network, and auxiliary ports for connectivity.
The printer also contains three enhanced input/output (EIO) slots, wireless connectivity,
an auxiliary port, a universal serial bus (USB) connection, and a standard bidirectional
parallel cable interface (IEEE-1284-C compliant).
●
Memory. The printer contains 160 megabytes (MB) of memory for the HP Color
LaserJet 4650, 4650n, and 4650dn: 128 MB of dual data-rate (DDR) synchronous
dynamic random access memory (SDRAM), plus 32 MB of additional memory on the
formatter board and an additional open dual inline memory module (DIMM) slot. The
HP Color LaserJet 4650dtn and 4650hdn contain 288 MB of memory: 256 MB DDR,
plus 32 MB of additional memory on the formatter board and an additional DIMM slot.
To allow for memory expansion, the printer has two 200-pin small outline dual inline
memory module (SODIMM) slots that accept 128 or 256 MB RAM each. This printer
can support up to 544 MB of memory: 512 MB of memory plus 32 MB additional
memory on the formatter board. An optional hard disk drive is also available.
Memory specification: HP Color LaserJet 4650 series printers use 200-pin small outline dual
inline memory modules (SODIMM) that support 128 or 256 MB of RAM.
Chapter 1 Printer basics
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HP Color LaserJet 4650n (Part number Q3669A)
The HP Color LaserJet 4650n printer includes the features of the 4650, plus an HP Jetdirect
620N printer server EIO network card.
HP Color LaserJet 4650dn (Part number Q3670A)
The HP Color LaserJet 4650dn printer includes the features of the 4650n, plus automatic
two-sided printing.
HP Color LaserJet 4650dtn (Part number Q3671A)
The HP Color LaserJet 4650dtn includes the features of the 4650dn, an additional 500sheet paper feeder (Tray 3), and a total of 288 MB of SDRAM.
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Printer configurations
5
HP Color LaserJet 4650hdn (Part number Q3672A)
The HP Color LaserJet 4650hdn includes the features of the 4650dn, plus a 2 x 500-sheet
paper feeder assembly (Tray 3 and Tray 4), and an optional hard disk.
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Chapter 1 Printer basics
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Printer features
This printer combines the quality and reliability of Hewlett-Packard printing with the features
listed below. For more information on printer features, see the Hewlett-Packard website at
http://www.hp.com/support/lj4650.
Features
Performance
●
●
Memory
●
●
●
●
User interface
●
●
●
●
160 megabytes (MB) of memory for the HP Color LaserJet 4650,
4650n, and 4650dn: 128 MB of dual data-rate (DDR) plus 32 MB
of additional memory on the formatter board and an additional
DDR slot.
Memory specification: HP Color LaserJet 4650 series printers use
200-pin small outline dual inline memory modules (SODIMM) that
support 128 or 256 MB of RAM.
288 MB of memory for the HP Color LaserJet 4650dtn and
4650hdn: 256 MB DDR plus 32 MB of additional memory on the
formatter board and an additional DDR slot.
Can be expanded to 544 MB: 512 MB of DDR memory plus
32 MB of memory on the formatter board.
Optional hard disk drive can be added via an EIO slot (included
with the HP Color LaserJet 4650hdn printer).
Graphic display on control panel.
Enhanced Help with animated graphics.
Embedded Web server to access support and order supplies
(network-connected printers).
HP toolbox software to provide printer status and alerts, configure
printer settings, view documentation and troubleshooting
information, and print internal printer information pages.
Supported printer
personalities
●
●
●
●
HP PCL 6.
HP PCL 5c.
PostScript 3 emulation.
Portable document format (PDF).
Storage features
●
●
●
Job Storage. For more information, see Job storage features.
Personal identification number (PIN) printing.
Fonts and forms.
Environmental features
●
●
●
●
PowerSave setting.
High content of recyclable components and materials.
Energy Star compliant.
Blue Angel compliant.
Fonts
●
●
80 internal fonts available for both PCL and PostScript emulation.
80 printer-matching screen fonts in TrueType™ format available
with the software solution.
Supports forms and fonts on the disk using HP Web Jetadmin.
●
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22 pages per minute (ppm) for letter-sized paper and 22 ppm for
A4-sized paper.
Prints on transparencies and glossy paper.
Printer features
7
Features (continued)
Paper handling
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Accessories
●
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Connectivity
●
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Supplies
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8
Chapter 1 Printer basics
Prints on media from 77 mm by 127 (3 inches by 5 inches) up to
legal size.
Prints on media with weights from 60 g/m 2 to 200 g/m 2 (16 lb
bond to 53 lb bond).
Prints on a wide range of media types including glossy, labels,
overhead transparencies, and envelopes.
Multiple gloss levels.
A 500-sheet paper feeder (Tray 2) that supports letter, legal,
executive, 8.5 by 13, JIS B5, executive (JIS), 16K, A4, A5-sized,
and custom media.
Optional 500-sheet paper feeder (Tray 3) that supports letter,
legal, executive, JIS B5, executive (JIS), 16K, A4, A5-sized, and
custom media; standard on HP Color LaserJet 4650dtn printer.
Optional 2 x 500-sheet paper feeder (Tray 3 and Tray 4) that
supports letter, legal, executive, JIS B5, executive (JIS), 16K, A4,
A5-sized, and custom media; standard on HP Color LaserJet
4650hdn printer.
Two-sided printing on HP Color LaserJet 4650dn, 4650dtn, and
4650hdn printers.
250-sheet face-down output bin.
Printer hard disk, which provides storage for fonts and macros as
well as additional features for Job Storage; standard on HP Color
LaserJet 4650hdn printer.
Dual inline memory modules (DIMM).
CompactFlash slots for additional fonts and firmware upgrades.
Printer stand.
Optional 500-sheet paper feeder (Tray 3) that supports letter,
legal, executive, JIS B5, A4, and A5-sized media; standard on
HP Color LaserJet 4650dtn printer.
Optional 2 x 500-sheet paper feeder (Tray 3 and Tray 4) that
supports letter, legal, executive, JIS B5, A4, A5-sized, and
custom media; standard on HP Color LaserJet 4650hdn printer.
Optional enhanced input/output (EIO) network card; standard on
HP Color LaserJet 4650n, 4650dn, 4650dtn, and 4650hdn
printers.
USB 1.1 connection.
HP Web Jetadmin software.
Standard bidirectional parallel cable interface (IEEE -1284-C
compliant).
Auxiliary connector.
Both USB and parallel connections are supported, but cannot be
used at the same time.
Supplies status page contains information on toner level, page
count, and estimated pages remaining.
No-shake cartridge design.
Printer checks for authentic HP print cartridges at cartridge
installation.
Internet-enabled supply-ordering capabilities (using the
embedded Web server or HP toolbox software).
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Walk around
The following illustrations identify the locations and names of key components of this printer.
Front view (shown with 2 x 500-sheet input tray)
1
2
3
4
5
6
7
8
Note
output bin
printer control panel
top cover
Tray 1
Tray 2
access to print cartridges, transfer unit, and fuser
on/off switch
Tray 3 and Tray 4 (optional)
The optional 500-sheet paper feeder (Tray 3) and the optional 2 x 500-sheet input tray (Tray
3 and Tray 4) cannot be combined with the printer at the same time.
Back/side view (shown with 2 x 500-sheet input tray)
1
2
3
4
5
6
7
8
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output bin
auxiliary connector
parallel connection
on/off switch
EIO connection (quantity 3)
memory access
USB connection
Tray 3 and Tray 4 (optional)
Walk around
9
Note
10
The optional 500-sheet paper feeder (Tray 3) and the optional 2 x 500-sheet input tray (Tray
3 and Tray 4) cannot be combined with the printer at the same time.
Chapter 1 Printer basics
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Printer software
Included with the printer is a CD-ROM containing the printing system software. The
software components and printer drivers on this CD-ROM help you use the printer to its
fullest potential. See the Getting Started Guide for installation instructions.
Note
For the latest information about the printing system software components, refer to the
readme file on the Web at http://www.hp.com/support/lj4650. For information about
installing the printer software, view the Install Notes on the CD-ROM included with the
printer.
This section summarizes the software included on the CD-ROM. The printing system
includes software for end users and network administrators operating in the following
operating environments:
●
Microsoft Windows 98, Me
●
Microsoft Windows NT 4.0, 2000, XP (32-bit), and Server 2003 (32-bit)
●
Apple Mac OS version 8.6 through 9.2.x, and Apple Mac OS version 10.1 and later
Note
For a list of the network environments supported by the network administrator software
components, see Network configuration.
Note
For a list of printer drivers, updated HP printer software, and product support information, go
to http://www.hp.com/support/lj4650.
Software features
Automatic configuration, Update Now, and Preconfiguration features are available with the
HP Color LaserJet 4650 series printer.
Driver Autoconfiguration
The HP LaserJet PCL 6 and PCL 5c drivers for Windows and the PS drivers for
Windows 2000 and Windows XP feature automatic discovery and driver configuration for
printer accessories at the time of installation. Some accessories that the Driver
Autoconfiguration supports are the duplexing unit, optional paper trays, and dual inline
memory modules (DIMMs). If the environment supports bidirectional communication, the
installer presents Driver Autoconfiguration as an installable component by default for a
Typical Installation and for a Custom Installation.
Update Now
If you have modified the configuration of the HP Color LaserJet 4650 printer since
installation, the driver can be automatically updated with the new configuration in
environments that support bidirectional communication. Click the Update Now button to
automatically reflect the new configuration in the driver.
Note
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The Update Now feature is not supported in environments where shared Windows NT 4.0,
Windows 2000, or Windows XP clients are connected to Windows NT 4.0, Windows 2000,
or Windows XP hosts.
Printer software
11
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that allows HP
software to be customized and distributed in managed corporate printing environments.
Using HP Driver Preconfiguration, information technology (IT) administrators can
preconfigure the printing and device defaults for HP printer drivers before installing the
drivers in the network environment. For more information, see the HP Driver
Preconfiguration Support Guide, which is available at http://www.hp.com/support/lj4650.
Printer drivers
Printer drivers allow you to gain access to the printer features and allow the computer to
communicate with the printer (using a printer language). Check the installation notes and
readme files on the printer CD-ROM for additional software and languages.
The following printer drivers are included with the printer. The most recent drivers are
available at http://www.hp.com/support/lj4650. Depending on the configuration of Windowsbased computers, the installation program for the printer software automatically checks the
computer for Internet access to obtain the latest drivers.
Operating
system1
PCL 6
PCL 5c
Windows 98,
Me
Web only
Windows NT
4.0
Web only
Windows
2000
Web only
Windows XP
Web only
Windows
Server 2003
Web only
PS
PPD2
Macintosh OS
1
Not all printer features are available from all drivers or operating systems. See the online
Help in your driver for available features.
2
PostScript Printer Description files.
Note
If your system did not automatically check the Internet for the latest drivers during software
installation, download them from http://www.hp.com/support/lj4650. Once connected, select
Downloads and Drivers to find the driver you wish to download.
You can obtain Model Scripts for UNIX® and Linux by downloading them from the Internet
or by requesting them from an HP-authorized service or support provider. See the support
flyer that came in the printer box.
OS/2 drivers are available from IBM and are packaged with OS/2.
Note
12
If the printer driver you want is not on the printer CD-ROM or is not listed here, check the
installation notes and Readme files to see if the printer driver is supported. If it is not
supported, contact the manufacturer or distributor of the program you are using and request
a driver for the printer.
Chapter 1 Printer basics
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Additional drivers
The following drivers are not included on the CD-ROM, but are available from the Internet or
from HP Customer Care.
Note
●
PCL 5c printer drivers for Windows 98, Me, NT 4.0, 2000, XP, and Server 2003.
●
OS/2 PCL 5c/6 printer driver.
●
OS/2 PS printer driver.
●
UNIX model scripts.
●
Linux drivers.
●
HP OpenVMS drivers.
The OS/2 drivers are available from IBM and are packaged with OS/2. They are not
available for Traditional Chinese, Simplified Chinese, Korean, or Japanese.
Select the right printer driver for your needs
Select a printer driver based on the way that you use the printer. Certain printer features are
available only in the PCL 6 drivers. See the printer driver Help for available features.
Note
●
Use the PCL 6 driver to take full advantage of printer features. For general office
printing, the PCL 6 driver is recommended to provide optimum performance and print
quality.
●
Use the PCL 5c driver (available on the Web only) if backward compatibility with
previous PCL printer drivers or older printers is necessary.
●
Use the PS driver if you are printing primarily from PostScript-specific programs such as
Adobe and Corel, for compatibility with PostScript Level 3 needs, or for PS font DIMM
support.
The printer automatically switches between PS and PCL printer languages.
Printer driver Help
Each printer driver has Help screens that can be activated by using either the Help button,
the F1 button on the computer keyboard, or a question-mark symbol in the upper right
corner in the printer driver (depending on the Windows operating system used). These Help
screens give detailed information about the specific driver. Printer driver Help is separate
from your program Help.
Accessing the printer drivers
Use one of the following methods to access the printer drivers from your computer:
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Printer software
13
Operating System
14
To change settings
for all immediate
print jobs (until the
application is closed)
To change print job
default settings
Windows 98, NT 4.0,
and ME
From the File menu in
the application, click
Print. Select the
printer, and then click
Properties. (The
steps may vary; this
procedure is most
common.)
Click Start, click
Settings, and then
click Printers. Rightclick the printer icon,
and choose
Properties (Windows
98 and ME) or
Document Defaults
(NT 4.0).
Click Start, click
Settings, and then
click Printers. Rightclick the printer icon,
and choose
Properties. Select the
Configure tab.
Windows 2000 and XP
From the File menu in
the application, click
Print. Select the
printer, and then click
Properties or
Preferences. (The
steps may vary; this
procedure is most
common.)
Click Start, click
Settings, and then
click Printers or
Printers and Faxes.
Right-click the printer
icon, and choose
Printing Preferences.
Click Start, click
Settings, and then
click Printers or
Printers and Faxes.
Right-click the printer
icon, and choose
Properties. Select the
Device Settings tab.
Macintosh OS 9.1
On the File menu,
click Print. Change
the settings that you
want on the various
pop-up menus.
On the File menu,
click Print. As you
change settings on the
pop-up menu, click
Save Settings.
Click the desktop
printer icon. From the
Printing menu, click
Change Setup.
Macintosh OS X.1
On the File menu,
click Print. Change
settings that you want
on the various pop-up
menus.
On the File menu,
click Print. Change
settings that you want
on the various pop-up
menus, and then on
the main pop-up
menu, click Save
Custom Setting.
These settings are
saved as the Custom
option. To use the
new settings, you
must select the
Custom option every
time you open a
program and print.
Delete the printer and
reinstall. The driver
will be auto-configured
with the new options
when it is reinstalled.
(AppleTalk
connections only)
Chapter 1 Printer basics
(For example, turn
on Print on Both
Sides by default.)
To change
configuration
settings
(For example, add a
physical option such
as a tray or enable/
disable a driver
feature such as
Allow Manual
Duplexing.)
Note
Configuration settings
may not be available
in Classic mode.
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Operating System
Macintosh OS X.2
To change settings
for all immediate
print jobs (until the
application is closed)
To change print job
default settings
On the File menu,
click Print. Change
settings that you want
on the various pop-up
menus.
On the File menu,
click Print. Change
settings that you want
on the various pop-up
menus, and then on
the Presets pop-up
menu, click Save as
and enter a name for
the preset. These
settings are saved in
the Presets menu. To
use the new settings,
you must select the
saved preset option
every time you open a
program and print.
(For example, turn
on Print on Both
Sides by default.)
To change
configuration
settings
(For example, add a
physical option such
as a tray or enable/
disable a driver
feature such as
Allow Manual
Duplexing.)
Open Print Center.
(Select the hard drive,
click Applications,
click Utilities, then
double-click Print
Center.) Click on the
print queue. On the
Printers menu, click
Show Info. Select the
Installable Options
menu.
Note
Configuration settings
may not be available
in Classic mode.
Software for Macintosh computers
The HP installer provides PostScript Printer Description (PPD) files, Printer Dialog
Extensions (PDEs), and the HP LaserJet Utility for use with Macintosh computers.
The embedded Web server can be used by Macintosh computers if the printer is connected
to a network.
PPDs
PPDs, in combination with the Apple PostScript drivers, allow you to gain access to the
printer features and allow the computer to communicate with the printer. An installation
program for the PPDs, PDEs, and other software is provided on the CD-ROM. Use the
appropriate PS driver that comes with the operating system.
HP LaserJet Utility
Use the HP LaserJet Utility to control features that are not available in the driver. The
illustrated screens make selecting printer features easier than ever. Use the HP LaserJet
Utility to do the following:
Note
ENWW
●
name the printer, assign it to a zone on the network, and download files and fonts.
●
configure and set the printer for Internet protocol (IP) printing.
The HP LaserJet Utility is not currently supported for OS X, but the utility is supported for
the Classic environment.
Printer software
15
Installing the printing system software
The following sections contain instructions for installing the printing system software.
The printer comes with printing system software and printer drivers on a CD-ROM. The
printing system software on the CD-ROM must be installed to take full advantage of the
printer features.
If you do not have access to a CD-ROM drive, you can download the printing system
software from the Internet at http://www.hp.com/support/lj4650.
Note
Sample model scripts for UNIX® (HP-UX®, Sun Solaris) and Linux networks are available
for download at http://www.hp.com/support.
You can download the latest software free of charge at http://www.hp.com/support/lj4650.
Installing Windows printing system software for direct connections
This section explains how to install the printing system software for Microsoft Windows 98,
Windows Me, Windows NT 4.0, Windows 2000, and Windows XP.
When installing the printing software in a direct-connect environment, always install the
software before connecting the parallel or USB cable. If the parallel or USB cable was
connected before the software installation, see Installing the software after the parallel or
USB cable has been connected.
Either a parallel or USB cable can be used for the direct connection. However, you cannot
connect parallel and USB cables at the same time. Use an IEEE 1284-compatible cable or
a standard 2-meter USB cable.
Note
NT 4.0 does not support USB cable connections.
To install the printing system software
1. Close all software programs that are open or running.
2. Insert the printer CD-ROM into the CD-ROM drive.
If the welcome screen does not open, start it by using the following procedure:
●
On the Start menu, click Run.
●
Type the following: X:\setup (where X is the letter of the CD-ROM drive).
●
Click OK.
3. When prompted, click Install Printer and follow the instructions on the computer
screen.
4. Click Finish when the installation has completed.
5. You might need to restart the computer.
6. Print a Test Page or a page from any software program to make sure that the software
is correctly installed.
If installation fails, reinstall the software. If this fails, check the installation notes and readme
files on the printer CD-ROM or the flyer that came in the printer box, or go to
http://www.hp.com/support/lj4650 for help or more information.
16
Chapter 1 Printer basics
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Installing Windows printing system software for networks
The software on the printer CD-ROM supports network installation with a Microsoft network.
For network installation on other operating systems, go to http://www.hp.com/support/lj4650.
The HP Jetdirect print server that is included with the HP LaserJet 4650n, HP LaserJet
4650dn printer, or HP LaserJet 4650dtn printer has a 10/100 Base-TX network port. If you
need an HP Jetdirect print server with another type of network port, see Supplies and
accessories or go to http://www.hp.com/support/lj4650.
The installer does not support printer installation or printer object creation on Novell servers.
It supports only direct-mode network installations between Windows computers and a
printer. To install your printer and create objects on a Novell server, use an HP utility (such
as HP Web Jetadmin or HP Install Network Printer Wizard) or a Novell utility (such as
NWadmin).
To install the printing system software
1. If you are installing the software on Windows NT 4.0, Windows 2000, or Windows XP,
make sure that you have administrator privileges.
2. Make sure that the HP Jetdirect print server is configured correctly for the network by
printing a configuration page (see Printer information pages). On the second page,
locate the printer IP address. You might need this address to complete network
installation.
3. Close all software programs that are open or running.
4. Insert the printer CD-ROM into the CD-ROM drive.
If the welcome screen does not open, start it by using the following procedure:
●
On the Start menu, click Run.
●
Type the following: X:\setup (where X is the letter of the CD-ROM drive).
●
Click OK.
5. When prompted, click Install Printer and follow the instructions on the computer
screen.
6. Click Finish when installation has completed.
7. You might need to restart the computer.
8. Print a Test Page or a page from any software program to make sure that the software
is correctly installed.
If installation fails, reinstall the software. If this fails, check the installation notes and
readme files on the printer CD-ROM or the flyer that came in the printer box, or go to
http://www.hp.com/support/lj4650 for help or more information.
To set up a Windows computer to use the network printer using
Windows-sharing
If the printer is directly connected to a computer using a parallel cable, you can share the
printer on the network so that other network users can print to it.
See your Windows documentation to enable Windows-sharing. After the printer is shared,
install the printer software on all computers that share the printer.
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Printer software
17
Installing Macintosh printing system software for networks
This section describes how to install Macintosh printing system software. The printing
system software supports Apple Mac OS version 8.6 through 9.2.x, Apple Mac OS version
10.1, and later.
The printing system software includes the following components:
●
PostScript® Printer Description (PPD) files
The PPDs, in combination with the Apple PostScript printer drivers, provide access to
printer features. An installation program for the PPDs and other software is provided on
the CD-ROM that came with the printer. Use the Apple LaserWriter 8 printer driver that
comes with the computer.
●
HP LaserJet Utility
The HP LaserJet Utility provides access to features that are not available in the printer
driver. Use the illustrated screens to select printer features and complete the following
tasks with the printer:
Note
●
Name the printer.
●
Assign the printer to a zone on the network.
●
Assign an IP to the printer.
●
Download files and fonts.
●
Configure and set the printer for IP or AppleTalk printing.
The HP LaserJet Utility is not currently supported for OS X, but the utility is supported for
the Classic environment.
To install printer drivers from Mac OS 8.6 to 9.2
1. Connect the network cable between the HP Jetdirect print server and a network port.
2. Insert the CD-ROM into the CD-ROM drive. The CD-ROM menu runs automatically. If
the CD-ROM menu does not run automatically, double-click the CD-ROM icon on the
desktop, and then double-click the Installer icon. This icon is located in the Installer/
<language> folder of the Starter CD-ROM (where <language> is your language
preference). (For example, the Installer/English folder contains the Installer icon for the
English printer software.)
3. Follow the instructions on the computer screen.
4. Open the Apple Desktop Printer Utility located in the {Startup Disk}: Applications:
Utilities folder.
5. Double-click Printer (AppleTalk).
6. Next to AppleTalk Printer Selection, click Change.
7. Select the printer, click Auto Setup, and then click Create.
8. On the Printing menu, click Set Default Printer.
Note
18
The icon on the desktop will appear to be generic. All the print panels will appear in the print
dialog in an application.
Chapter 1 Printer basics
ENWW
To install printer drivers from Mac OS 10.1 and later
1. Connect the network cable between the HP Jetdirect print server and a network port.
2. Insert the CD-ROM into the CD-ROM drive. The CD-ROM menu runs automatically. If
the CD-ROM menu does not run automatically, double-click the CD-ROM icon on the
desktop, and then double-click the Installer icon. This icon is located in the Installer/
<language> folder of the Starter CD-ROM (where <language> is your language
preference). (For example, the Installer/English folder contains the Installer icon for the
English printer software.)
3. Double-click the HP LaserJet Installers folder.
4. Follow the instructions on the computer screen.
5. Double-click the Installer icon for the desired language.
6. On your computer hard drive, double-click Applications, Utilities, and then Print
Center.
7. Click Add Printer.
8. Select the AppleTalk connection type on OS X 10.1 and the Rendezvous connection
type on OS X 10.2.
9. Select the printer name.
10. Click Add Printer.
11. Close the Print Center by clicking the close button in the upper-left corner.
Note
Macintosh computers cannot be connected directly to the printer using a parallel port.
Installing Macintosh printing system software for direct connections
(USB)
Note
Macintosh computers do not support parallel port connections.
This section explains how to install the printing system software for Mac OS 8.6 to 9.2.x and
Mac OS X and later.
The Apple LaserWriter driver must be installed to use the PPD files. Use the Apple
LaserWriter 8 driver that came with your Macintosh computer.
To install the printing system software
1. Connect a USB cable between the USB port on the printer and the USB port on the
computer. Use a standard 2-meter USB cable.
2. Close all software programs that are open or running.
3. Insert the printer CD-ROM into the CD-ROM drive and run the installer.
The CD-ROM menu runs automatically. If the CD-ROM menu does not run
automatically, double-click the CD-ROM icon on the desktop, and then double-click the
Installer icon. This icon is located in the Installer/<language> folder of the Starter CDROM (where <language> is your language preference).
4. Follow the instructions on the computer screen.
5. Restart the computer.
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Printer software
19
6. For Mac OS 8.6 to 9.2.x:
●
From HD/Applications/Utilities, open the Apple Desktop Printer Utility.
●
Double-click Printer (USB).
●
Next to USB Printer Selection, click Change.
●
Select the printer, click Auto Setup, and then click Create.
●
Click on the Desktop Printer Icon that was just created.
●
On the Printing menu, click Set Default Printer.
For Mac OS X: From HD/Applications/Utilities/Print Center, start the Print Center. If the
printer does not set up automatically, do the following:
●
Click Add Printer.
●
From within the printer list, select USB as the connection type.
●
Select the printer and then click Add in the lower-left corner.
7. Print a Test Page or a page from any software program to make sure that the software
is correctly installed.
If installation fails, reinstall the software. If this fails, see the installation notes or readme
files on the printer CD-ROM or the flyer that came in the printer box, or go to
http://www.hp.com/support/lj4650 for help or more information.
Note
The icon on the desktop will appear to be generic. All the print panels will appear in the print
dialog in an application.
Installing the software after the parallel or USB cable has been
connected
If you have already connected a parallel or USB cable to a Windows computer, the New
Hardware Found dialog box appears when you turn on the computer.
To install the software for Windows 98 or Windows Me
1. In the New Hardware Found dialog box, click Search CD-ROM drive.
2. Click Next.
3. Follow the instructions on the computer screen.
4. Print a Test Page or a page from any software program to make sure that the software
is correctly installed.
If installation fails, reinstall the software. If this fails, check the installation notes and
readme files on the printer CD-ROM or the flyer that came in the printer box, or go to
http://www.hp.com/support/lj4650 for help or more information.
To install the software for Windows 2000 or Windows XP
1. In the New Hardware Found dialog box, click Search.
2. On the Locate Driver Files screen, select the Specify a Location check box, clear all
other check boxes, and then click Next.
3. Type the letter for the root directory. For example, X:\ (where "X:\" is the letter of the root
directory on the CD-ROM drive).
4. Click Next.
20
Chapter 1 Printer basics
ENWW
5. Follow the instructions on the computer screen.
6. Click Finish when installation has completed.
7. Select a language and follow the instructions on the computer screen.
8. Print a Test Page or a page from any software program to make sure that the software
is correctly installed.
If installation fails, reinstall the software. If this fails, check the installation notes and
readme files on the printer CD-ROM or the flyer that came in the printer box, or go to
http://www.hp.com/support/lj4650 for help or more information.
Uninstalling the software
This section explains how to uninstall the printing system software.
To remove software from Windows operating systems
Use the Uninstaller in the HP LaserJet 4650/Tools program group to select and remove any
or all of the Windows HP printing system components.
1. Click Start and then click Programs.
2. Point to HP LaserJet 4650 and then click Tools.
3. Click Uninstaller.
4. Click Next.
5. Select the HP printing system components you want to uninstall.
6. Click OK.
7. Follow the instructions on the computer screen to complete the uninstallation.
To remove software from Macintosh operating systems
Drag the HP LaserJet folder and PPDs to the trash can.
Software for networks
For a summary of available HP network installation and configuration software solutions,
see the HP Jetdirect Print Server Administrator’s Guide. You can find this guide on the CDROM included with the printer.
HP Web Jetadmin
HP Web Jetadmin allows you to manage HP Jetdirect connected printers within your
intranet using a browser. HP Web Jetadmin is a browser-based management tool, and
should be installed only on a single network administration server. It can be installed and
run on Red Hat Linux; Suse Linux; Windows NT 4.0 Server and Workstation; Windows
2000 Professional, Server, and Advanced Server; and Windows XP Professional Service
Pack 1 systems.
To download a current version of HP Web Jetadmin and for the latest list of supported host
systems, visit HP Customer Care Online at http://www.hp.com/go/webjetadmin.
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Printer software
21
When installed on a host server, HP Web Jetadmin can be accessed by any client through
a supported web browser (such as Microsoft Internet Explorer 5.5 and 6.0 or Netscape
Navigator 7.0).
HP Web Jetadmin has the following features:
●
Task-oriented user interface provides configurable views, saving network managers
significant time.
●
Customizable user profiles let network administrators include only the function viewed
or used.
●
Instant e-mail notification of hardware failure, low supplies, and other printer problems
now route to different people.
●
Remote installation and management from anywhere using only a standard Web
browser.
●
Advanced autodiscovery locates peripherals on the network, without manually entering
each printer into a database.
●
Simple integration into enterprise management packages.
●
Quickly find peripherals based on parameters such as IP address, color capability, and
model name.
●
Easily organize peripherals into logical groups, with virtual office maps for easy
navigation.
●
Manages and configures multiple printers at once.
For the latest information about HP Web Jetadmin go to http://www.hp.com/go/webjetadmin.
UNIX
The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP-UX
and Solaris networks. It is available for download from HP Customer Care Online at
http://www.hp.com/support/net_printing.
Utilities
The HP Color LaserJet 4650 series printer is equipped with several utilities, which make it
easy to monitor and manage the printer on a network.
Embedded Web server
This printer is equipped with an embedded Web server, which allows access to information
about printer and network activities. A Web server provides an environment in which web
programs may run, much in the same way that an operating system, such as Windows,
provides an environment for programs to run on your computer. The output from these
programs can then be displayed by a Web browser, such as Microsoft Internet Explorer or
Netscape Navigator.
When a Web server is "embedded", that means it resides on a hardware device (such as a
printer) or in firmware, rather than as software that is loaded on a network server.
The advantage of an embedded Web server is that it provides an interface to the printer
that anyone can access with a network-connected computer or a standard Web browser.
There is no special software to install or configure. For more information about the HP
embedded Web server, see the Embedded Web Server User Guide. You can find this guide
on the CD-ROM included with the printer.
22
Chapter 1 Printer basics
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Features
The HP embedded Web server allows you to view printer and network card status and
manage printing functions from your computer. With the HP embedded Web server, you
can do the following:
●
view printer status information
●
determine the remaining life on all supplies and order new ones
●
view and change tray configurations
●
view and change the printer control panel menu configuration
●
view and print internal pages
●
receive notification of printer and supplies events
●
add or customize links to other Web sites
●
select the language in which to display the embedded Web server pages
●
view and change network configuration
For a complete explanation of the features and functionality of the embedded Web server,
see Using the embedded Web server.
hp toolbox
The HP toolbox is a software application that can be used for the following tasks:
●
check the printer status
●
view troubleshooting information
●
view online documentation
●
print internal printer pages
You can view the HP toolbox when the printer is directly connected to your computer or
when it is connected to a network. You must have performed a complete software
installation before using the HP toolbox.
Other components and utilities
Several software applications are available for Windows and Macintosh OS users, as well
as for network administrators. These programs are summarized below.
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Printer software
23
Windows
Macintosh OS
Network administrator
●
Software installer —
automates the printing
system installation
●
●
●
Online Web registration
PostScript Printer
Description files (PPDs) —
for use with the Apple
PostScript drivers that
comes with the Mac OS
●
HP toolbox
●
HP LaserJet Utility
(available from the
Internet) — a printer
management utility for
Mac OS users
HP Web Jetadmin — a
browser-based system
management tool. See
http://www.hp.com/go/
webjetadmin for the latest
HP Web Jetadmin software
●
HP Jetdirect Printer
Installer for UNIX —
available for download
from http://www.hp.com/
support/net_printing
●
24
Chapter 1 Printer basics
HP toolbox (for Mac OS X
v10.2 and later)
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Print media specifications
For optimum results, use conventional 75 g/m 2 (20 lb) photocopy paper. Verify that the
paper is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust,
wrinkles, curls, or bent edges.
●
To order supplies in the U.S., go to http://www.hp.com/go/ljsupplies.
●
To order supplies worldwide, go to http://www.hp.com/ghp/buyonline.html.
●
To order accessories, go to http://www.hp.com/go/accessories.
●
For additional information about supported media weights and sizes, go to
http://www.hp.com/support/ljpaperguide.
Supported media weights and sizes
Tray 1 media sizes
Tray 1
Dimensions
Standard size paper/
cardstock (letter/A4,
legal, executive, JIS
B5, A5)
Capacity
60 to 200 g/m2
(16 to 53 lb bond)
100 sheets
(75 g/m2; 20 lb bond)
Minimum size paper/
cardstock
76.2 by 127 mm
(3 by 5 in)
164 to 200 g/m2
(43 to 53 lb bond)
100 sheets
(75 g/m2; 20 lb bond)
Maximum size paper/
cardstock
216 by 356 mm
(8.5 by 14 in)
164 to 200 g/m2
(43 to 53 lb bond)
100 sheets
(75 g/m2; 20 lb bond)
75 to 105 g/m2
(20 to 28 lb bond)
Maximum stack
height: 10 mm (0.6 in)
Standard size glossy
paper (letter/A4, legal,
executive, JIS B5, A5)
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Weight or thickness
Minimum size glossy
paper
76.2 by 127 mm
(3 by 5 in)
75 to 200 g/m2
(20 to 32 lb bond)
Maximum stack
height: 10 mm (0.6 in)
Maximum size glossy
paper
216 by 356 mm
(8.5 by 14 in)
75 to 200 g/m2
(20 to 32 lb bond)
Maximum stack
height: 10 mm (0.6 in)
Heavy Glossy paper
216 by 356 mm
(8.5 by 14 in)
106 to 120 g/m2
(28 to 32 lb bond)
Maximum stack
height: 10 mm (0.6 in)
Standard size
transparencies (letter/
A4)
0.13 to 0.13 mm thick
(5 to 5 mils thick)
60 sheets
Standard HP Tough
Paper (letter/A4, legal,
executive, JIS B5, A5)
0.13 to 0.13 mm thick
(5 to 5 mils thick)
Maximum stack
height: 10 mm (0.6 in)
Minimum size HP
Tough Paper
76.2 by 127 mm
(3 by 5 in)
0.13 to 0.13 mm thick
(5 to 5 mils thick)
Maximum stack
height: 10 mm (0.6 in)
Maximum size HP
Tough Paper
216 by 356 mm
(8.5 by 14 in)
0.13 to 0.13 mm thick
(5 to 5 mils thick)
Maximum stack
height: 10 mm (0.6 in)
Print media specifications
25
Tray 1 media sizes (continued)
Tray 1
Dimensions
Weight or thickness
Capacity
Minimum size HP High
Gloss Laser Paper
216 by 279 mm
(8.5 by 11 in)
120 to 120 g/m2
(32 to 32 lb bond)
200 sheets
Maximum size HP
High Gloss Laser
Paper
279 by 432 mm
(11 by 17 in)
120 to 120 g/m2
(32 to 32 lb bond)
200 sheets
Envelope (Com 10,
Monarch, C5, DL, B5)
105 to 105 g/m2
(28 to 28 lb bond)
20 envelopes
Standard size label
(letter/A4, legal,
executive, JIS B5, A5)
60 to 163 g/m2
(16 to 47 lb bond)
Maximum stack
height: 10 mm (0.6 in)
Minimum size label
76.2 by 127 mm
(3 by 5 in)
60 to 163 g/m2
(16 to 47 lb bond)
Maximum stack
height: 10 mm (0.6 in)
Maximum size label
216 by 356 mm
(8.5 by 14 in)
60 to 163 g/m2
(16 to 47 lb bond)
Maximum stack
height: 10 mm (0.6 in)
Tray 2 and optional Trays 3 and 4 media sizes1
Tray 2, optional Tray
3 and Tray 4
Dimensions
Standard size letter
(letter/A4, legal,
executive, JIS B5, A5)
Capacity
60 to 105 g/m2
(16 to 28 lb bond)
500 sheets
(75 g/m2; 20 lb bond)
Minimum size paper
148 by 210 mm
(7.16 by 8.17 in)
60 to 105 g/m2
(16 to 28 lb bond)
500 sheets
(75 g/m2; 20 lb bond)
Maximum size paper
216 by 356 mm
(8.5 by 14 in)
60 to 105 g/m2
(16 to 28 lb bond)
500 sheets
(75 g/m2; 20 lb bond)
75 to 120 g/m2
(20 to 32 lb bond)
200 sheets
Standard size glossy
paper (letter/A4, legal,
executive, JIS B5, A5)
Minimum size glossy
paper
182 by 210 mm
(7.16 by 8.17 in)
75 to 120 g/m2
(20 to 32 lb bond)
200 sheets
Maximum size glossy
paper
216 by 356 mm
(8.5 by 14 in)
75 to 120 g/m2
(20 to 32 lb bond)
200 sheets
60 to 105 g/m2
(16 to 28 lb bond)
Maximum stack
height: 50 mm (2 in)
Standard size label
(letter/A4, legal,
executive, JIS B5, A5)
Minimum size label
182 by 210 mm
(7.16 by 8.17 in)
75 to 120 g/m2
(20 to 32 lb bond)
Maximum stack
height: 50 mm (2 in)
Maximum size label
216 by 356 mm
(8.5 by 14 in)
75 to 120 g/m2
(20 to 32 lb bond)
Maximum stack
height: 50 mm (2 in)
0.13 to 0.13 mm thick
(5 to 5 mils thick)
100 sheets
(0.13 mm thick; 5 mils
thick)
Transparencies (letter,
A4)
26
Weight or thickness
Chapter 1 Printer basics
ENWW
Tray 2 and optional Trays 3 and 4 media sizes1 (continued)
Tray 2, optional Tray
3 and Tray 4
Dimensions
Standard HP Tough
Paper (letter/A4, legal,
executive, JIS B5, A5)
Minimum size HP
Tough Paper
76.2 by 127 mm
(3 by 5 in)
Weight or thickness
Capacity
0.13 to 0.13 mm thick
(5 to 5 mils thick)
Maximum stack
height: 10 mm (0.6 in)
0.13 to 0.13 mm thick
(5 to 5 mils thick)
Maximum stack
height: 10 mm (0.6 in)
1
Trays 2, 3, and 4 use Custom size specifically for B5 ISO. Trays 2, 3, and 4 do not support
the range of custom sizes available in Tray 1.
Automatic duplex printing (two-sided printing)
Automatic duplex
printing
Standard size media
(A4/letter, legal,
executive, JIS B5)
ENWW
Dimensions
Weight or thickness
Capacity
60 to 105 g/m2
(16 to 28 lb bond)
200 sheets
Print media specifications
27
28
Chapter 1 Printer basics
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2
Control panel
This chapter contains information on the printer control panel, which provides control of
printer functions and communicates information about the printer and print jobs. The
following topics are covered:
ENWW
●
Introduction
●
Control panel buttons
●
Interpreting control panel indicator lights
●
Control panel menus
●
Menu hierarchy
●
Retrieve job menu
●
Information menu
●
Paper handling menu
●
Configure device menu
●
Diagnostics menu
●
Changing printer control panel configuration settings
●
Using the printer control panel in shared environments
29
Introduction
The control panel provides control of printer functions and communicates information about
the printer and print jobs. Its display provides graphic information about printer and supplies
status, making it easy to identify and correct problems.
Control panel buttons and lights
1
2
3
4
5
6
7
8
9
10
11
MENU button
STOP button
READY light
DATA light
ATTENTION light
HELP ( ) button
BACK/EXIT ( ) button
DOWN ARROW ( ) button
SELECT ( ) button
UP ARROW ( ) button
Display
The printer communicates via the display and the lights on the lower left side of the control
panel. The Ready, Data, and Attention lights provide at-a-glance information about the state
of the printer and alert you to printing problems. The display shows more complete status
information as well as menus, help information, animations, and error messages.
Display
The printer’s display gives you complete, timely information about the printer and print jobs.
Graphics illustrate levels of supplies, the locations of paper jams, and job status. Menus
give access to printer functions and detailed information.
30
Chapter 2 Control panel
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The top-level screen on the display has three areas:
Printer display
1
2
3
Message area
Message area
Prompt area
Printer display
1
2
3
Message area
Supplies gauge
Print cartridge colors are indicated from left to right: black, magenta, yellow, and cyan
The message and prompt areas of the display alert you to the state of the printer and tell
you how to respond.
The supplies gauge shows the consumption levels of print cartridges (black, magenta,
yellow, cyan). A ? appears instead of the consumption level when the level is not known.
This can occur in the following circumstances:
●
missing cartridges
●
incorrectly placed cartridges
●
cartridges with an error
●
some non-HP cartridges
The supplies gauge appears whenever the printer shows the Ready state with no warnings.
It will also appear when the printer shows a warning or error message concerning a print
cartridge or multiple supplies.
Accessing the control panel from a computer
You can also access the printer control panel from a computer by using the Settings page of
the embedded Web server.
The computer shows the same information that the control panel shows. From your
computer, you can also perform control panel functions such as checking supplies status,
viewing messages, or changing tray configuration. For more information, see Using the
embedded Web server.
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Introduction
31
Control panel buttons
Use the buttons on the control panel to perform printer functions and to navigate and
respond to menus and messages in the display.
Button name
SELECT
Makes selections and resumes printing after
recovery errors.
UP ARROW
Navigates menus and text, and increases or
decreases the values of numerical items in the
display.
DOWN
ARROW
BACK/EXIT ARROW
Navigates backward in nested menus, or quits
menus or help.
MENU
Accesses and exits the menus.
STOP
Pauses the current job and provides options to
resume printing or to cancel the current job.
HELP
32
Function
Chapter 2 Control panel
Provides animated graphics and detailed
information on printer messages or menus.
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Interpreting control panel indicator lights
Control panel indicator lights
1
2
3
READY
DATA
ATTENTION
Indicator
On
Off
Flashing
READY
Printer is online (able
to accept and process
data).
Printer is offline or is
turned off.
Printer is attempting to
stop printing and go
offline.
Processed data is
present in the printer,
but more data is
needed to complete
the job.
Printer is not
processing or
receiving data.
Printer is processing
and receiving data.
A critical error has
occurred. Printer
requires attention.
No conditions exist
that require attention.
An error has occurred.
Printer requires
attention.
(green)
DATA
(green)
ATTENTION
(amber)
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Interpreting control panel indicator lights
33
Control panel menus
You can perform most routine printing tasks from the computer through the printer driver or
software application. This is the most convenient way to control the printer, and will override
the printer control panel settings. See the help files associated with the software, or for
more information on accessing the printer driver, see Printer software.
You can also control the printer by changing settings in the printer’s control panel. Use the
control panel to access printer features not supported by the printer driver or software
application. Use the control panel to configure trays for paper size and type.
Getting started basics
34
●
Enter the menus and activate any selection by pressing the MENU button.
●
Use the Up or Down arrows ( ) to navigate through the menus. In addition to menu
navigation, the Up and Down arrows can increase and decrease numerical value
selections. Hold down the Up or Down arrows to scroll faster.
●
The Back button ( ) allows you to move back in menu selections as well as select
numerical values when configuring the printer.
●
Exit all menus by pressing MENU.
●
If no key is pressed for 60 seconds, the printer will return to the Ready state.
●
A lock symbol next to a menu item means a PIN number is needed to use that item.
Typically, this number is obtained from your network administrator.
Chapter 2 Control panel
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Menu hierarchy
The following tables list the menu hierarchies of each menu.
To enter the menus
Press MENU to enter MENUS.
Press
or
to navigate the listings.
Press
to select the appropriate option.
MENUS
RETRIEVE JOB
INFORMATION
PAPER HANDLING
CONFIGURE DEVICE
DIAGNOSTICS
SERVICE
Retrieve job menu
See Retrieve job menu for more information.
RETRIEVE JOB
PRINT STORED JOB LIST
A list of stored jobs appears
NO STORED JOBS
Information menu
See Information menu for more information.
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Menu hierarchy
35
INFORMATION
PRINT MENU MAP
PRINT CONFIGURATION
PRINT SUPPLIES STATUS PAGE
SUPPLIES STATUS
PRINT USAGE PAGE
PRINT DEMO
PRINT RGB SAMPLES
PRINT CMYK SAMPLES
PRINT FILE DIRECTORY
PRINT PCL FONT LIST
PRINT PS FONT LIST
Paper handling menu
See Paper handling menu for more information.
PAPER HANDLING
TRAY 1 SIZE
TRAY 1 TYPE
Tray <N> Size
N = 2, 3, or 4
Tray <N> Type
N = 2, 3, or 4
Configure device menu
See Configure device menu and Changing printer control panel configuration settings for
more information.
CONFIGURE DEVICE
PRINTING
COPIES
DEFAULT PAPER SIZE
DEFAULT CUSTOM PAPER
SIZE
DUPLEX
DUPLEX BINDING
OVERRIDE A4/LETTER
MANUAL FEED
COURIER FONT
WIDE A4
PRINT PS ERRORS
PCL
36
Chapter 2 Control panel
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PRINT QUALITY
ADJUST COLOR
SET REGISTRATION
PRINT MODES
OPTIMIZE
QUICK CALIBRATE NOW
FULL CALIBRATE NOW
COLOR RET
SYSTEM SETUP
JOB STORAGE LIMIT
JOB HELD TIMEOUT
SHOW ADDRESS
COLOR/BLACK MIX
TRAY BEHAVIOR
POWERSAVE TIME
PERSONALITY
CLEARABLE WARNINGS
AUTO CONTINUE
SUPPLIES LOW
COLOR SUPPLY OUT
JAM RECOVERY
RAM DISK
LANGUAGE
I/O
I/O TIMEOUT
PARALLEL INPUT
EIO X JETDIRECT
(Where X=1, 2, or 3.)
RESETS
RESTORE FACTORY
SETTINGS
POWERSAVE
RESET SUPPLIES
Diagnostics menu
See Diagnostics menu for more information.
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Menu hierarchy
37
DIAGNOSTICS
PRINT EVENT LOG
SHOW EVENT LOG
PQ TROUBLESHOOTING
DISABLE CARTRIDGE CHECK
PAPER PATH SENSORS
PAPER PATH TEST
MANUAL SENSOR TEST
COMPONENT TEST
PRINT/STOP TEST
38
Chapter 2 Control panel
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Retrieve job menu
The retrieve job menu allows you to view listings of all stored jobs.
ENWW
Menu item
Description
PRINT STORED JOB LIST
Prints a page that lists all jobs
stored on the printer.
A list of stored jobs for each user appears.
Each person who has jobs
stored on the printer is listed.
The number in parentheses
indicates how many jobs that
person has stored.
NO STORED JOBS
If there are no stored jobs, this
message appears in place of
the list.
Retrieve job menu
39
Information menu
Use the information menu to access and print specific printer information.
40
Menu item
Description
PRINT MENU MAP
Prints the control panel menu map, which shows
the layout and current settings of the control
panel menu items. See Printer information
pages.
PRINT CONFIGURATION
Prints the printer configuration page.
PRINT SUPPLIES STATUS PAGE
Prints the estimated remaining life for the
supplies; reports statistics on total number of
pages and jobs processed, print cartridge
manufacture date, serial number, page counts,
and maintenance information.
SUPPLIES STATUS
Displays the supplies status in a scrollable list.
PRINT USAGE PAGE
Prints a count of all media sizes that have
passed through the printer; lists whether they
were simplex, duplex, monochrome, or color;
and reports the page count.
PRINT DEMO
Prints a demonstration page.
PRINT RGB SAMPLES
Prints color samples for different RGB values.
The samples act as a guide for color matching
on the HP Color LaserJet 4650.
PRINT CMYK SAMPLES
Prints color samples for different CMYK values.
The samples act as a guide for color matching
on the HP Color LaserJet 4650.
PRINT FILE DIRECTORY
Prints the name and directory of files stored in
the printer on an optional hard disk.
PRINT PCL FONT LIST
Prints the available PCL fonts.
PRINT PS FONT LIST
Prints the available PS (emulated PostScript)
fonts.
Chapter 2 Control panel
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Paper handling menu
The paper handling menu allows you to configure input trays by size and type. It is
important to correctly configure the trays with this menu before you print for the first time.
Note
If you have used other HP LaserJet printer models, you might be accustomed to configuring
Tray 1 to first mode or cassette mode. On HP Color LaserJet 4650 series printers, setting
Tray 1 size and type to ANY SIZE is equivalent to first mode. Setting size or type for Tray 1
to a setting other than ANY SIZE is equivalent to cassette mode.
Menu item
Value
TRAY 1 SIZE
A list of available sizes appears. Allows you to configure the
media size for Tray 1. The
default is ANY SIZE. See
Supported media weights and
sizes for a complete list of
available sizes.
TRAY 1 TYPE
A list of available types
appears.
Tray <N> Size
A list of available sizes appears. Allows you to configure the
media size for Tray 2, Tray 3,
or Tray 4. The default setting is
the size detected by the guides
in the tray. To use a custom
size, move the switch in the
tray to custom. See Supported
media weights and sizes for a
complete list of available sizes.
N = 2, 3, or 4
Tray <N> Type
N = 2, 3, or 4
ENWW
A list of available types
appears.
Description
Allows you to configure the
media type for Tray 1. The
default is ANY TYPE. See
Supported media weights and
sizes for a complete list of
available types.
Allows you to configure the
media type for Tray 2, Tray 3,
or Tray 4. The default is
PLAIN. See Supported media
weights and sizes for a
complete list of available types.
Paper handling menu
41
Configure device menu
The configure device menu allows you to change the printer’s default printing settings,
adjust the print quality, change the system’s configuration and I/O options, and reset the
printer’s default settings.
Printing menu
These settings affect only jobs without identified properties. Most jobs identify all of the
properties and override the values set from this menu. This menu can also be used to set
default media size and type.
Menu item
Values
Description
COPIES
1-32000
Allows you to set the default
number of copies. The default
number is 1.
DEFAULT PAPER SIZE
A list of available sizes
appears.
Allows you to set the default
media size.
DEFAULT CUSTOM PAPER SIZE
UNIT OF MEASURE
Allows you to set the default
size for any job without
dimensions.
X DIMENSION
Y DIMENSION
DUPLEX
OFF
ON
DUPLEX BINDING
LONG EDGE
SHORT EDGE
OVERRIDE A4/LETTER
NO
YES
MANUAL FEED
OFF
ON
COURIER FONT
REGULAR
DARK
WIDE A4
NO
YES
42
Chapter 2 Control panel
Allows you to enable or disable
the duplex function on models
with duplexing capability. The
default is OFF.
This item appears only if the
printer has a duplex unit and if
DUPLEX is set to ON. It allows
you to choose the edge of the
paper to use for binding duplex
jobs.
Allows you to set the printer to
print an A4 job on letter-size
paper when no A4 paper is
loaded. The default is NO.
Allows you to manually feed
media. The default is OFF.
Allows you to select a version
of the Courier font. The default
is REGULAR.
Allows you to change the
printable area of A4 paper so
that eighty 10-pitch characters
may be printed on a single
line. The default is NO.
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Menu item
Values
Description
PRINT PS ERRORS
OFF
Allows you to select to print PS
error pages. The default is
OFF.
ON
PRINT PDF ERRORS
OFF
ON
PCL
FORM LENGTH
ORIENTATION
Allows you to select to print
PDF error pages. The default
is OFF.
Allows you to configure
settings for the printer control
language.
FONT SOURCE
FONT NUMBER
FONT PITCH
SYMBOL SET
APPEND CR TO LF
SUPPRESS BLANK
PAGES
Print quality menu
This menu allows you to adjust all aspects of print quality, including calibration, registration,
and color halftone settings.
Menu item
Values
Description
ADJUST COLOR
HIGHLIGHTS
Allows you to modify the half
tone settings for each color.
The default for each color is 0.
MIDTONES
SHADOWS
RESTORE DEFAULT VALUES
SET REGISTRATION
PRINT TEST PAGE
Source
ADJUST TRAY 1
ADJUST TRAY 2
ADJUST TRAY 3
Allows simplex and duplex
image alignment. The default
for the Source is TRAY 2. The
default for the sub-items
ADJUST TRAY 1, ADJUST
TRAY 2, ADJUST TRAY 3,
and ADJUST TRAY 4 is 0.
ADJUST TRAY 4
PRINT MODES
A list of available modes
appears.
Allows you to associate each
media type with a specific print
mode.
OPTIMIZE
REDUCE BACKGROUND
Allows you to optimize certain
parameters for all jobs rather
than optimizing by media type.
The default for each item is
OFF.
TRANSFER
RESTORE OPTIMIZE
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Configure device menu
43
Menu item
Values
QUICK CALIBRATE NOW
Description
Performs partial printer
calibrations.
For more information, see
Calibrating the printer.
FULL CALIBRATE NOW
Performs all printer calibrations.
For more information, see
Calibrating the printer.
COLOR RET
OFF
The COLOR RET menu item
allows the user to either turn
on or turn off a color printer’s
REt (Resolution Enhancement
Technology) setting. The
default is ON.
ON
System setup menu
The system setup menu allows you to make changes to general printer configuration default
settings such as PowerSave Time, printer personality (language), and jam recovery.
See Changing printer control panel configuration settings for more information.
Menu item
Values
Description
JOB STORAGE LIMIT
1-100
Sets the limit for the maximum
number of jobs stored on the hard
disk at the printer. The default is 32.
JOB HELD TIMEOUT
OFF
Sets the period of time that the
system keeps files in job storage
before deleting them from the queue.
The default is OFF.
1 HOUR
4 HOURS
1 DAY
1 WEEK
SHOW ADDRESS
AUTO
OFF
44
Chapter 2 Control panel
This item determines whether the
printer’s IP address is shown on the
display with the Ready message. If
more than one EIO card is installed,
the IP address of the card in the first
slot is shown. The default is OFF.
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Menu item
Values
Description
COLOR/BLACK MIX
AUTO
This menu item establishes how the
printer switches from color to
monochrome (black and white) mode
for maximum performance and print
cartridge life.
MOSTLY COLOR
PAGES
MOSTLY BLACK
PAGES
AUTO will reset the printer to the
factory default setting. The default is
AUTO.
Select MOSTLY COLOR PAGES if
nearly all of your print jobs are color
with high page coverage.
Select MOSTLY BLACK PAGES if
you print mostly monochrome print
jobs, or a combination of color and
monochrome print jobs.
TRAY BEHAVIOR
USE
REQUESTED
TRAY
MANUALLY
FEED PROMPT
PS DEFER MEDIA
Allows you to specify settings for the
tray selection behavior. (This setting
allows you to configure the trays to
behave like trays in some previous
HP printers and to configure twosided printing behavior for pre-printed
paper.)
The default for USE REQUESTED
TRAY is EXCLUSIVELY.
The default for MANUALLY FEED
PROMPT is ALWAYS.
PS DEFER MEDIA affects how paper
is handled when printing from an
Adobe PS print driver. ENABLED
uses HP’s paper handling. Disabled
uses the Adobe PS paper handling.
The default is ENABLED.
See Changing printer control panel
configuration settings for more
information.
POWERSAVE TIME
1 MINUTE
15 MINUTES
30 MINUTES
Reduces power consumption when
the printer has been inactive for the
period of time specified by this item.
The default is 30 MINUTES.
60 MINUTES
90 MINUTES
2 HOURS
4 HOURS
PERSONALITY
AUTO
PDF
PCL
Sets the default personality to
automatic switching, PCL, PDF, or
PostScript emulation. The default is
AUTO.
PS
MIME
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Configure device menu
45
Menu item
Values
Description
CLEARABLE WARNINGS
ON
Sets whether a warning is cleared on
the control panel or when another job
is sent. The default is JOB.
JOB
AUTO CONTINUE
OFF
ON
SUPPLIES LOW
STOP
CONTINUE
COLOR SUPPLY OUT
AUTOCONTINUE
BLACK
STOP
JAM RECOVERY
AUTO
OFF
Determines printer behavior when
the system generates an Auto
Continuable error. The default is ON.
Sets low supplies reporting options.
The default is CONTINUE.
Sets the COLOR SUPPLY OUT
printer behavior. When a color supply
is empty and the printer is set to
AUTOCONTINUE BLACK, the
printer will continue printing using
black toner only.
Sets whether the printer will attempt
to reprint pages after a jam. The
default is AUTO.
ON
RAM DISK
AUTO
OFF
LANGUAGE
A listing of
available
languages
appears.
Allows you to specify how the RAM
disk is configured. When set to
AUTO, the printer determines the
optimal RAM disk size based on the
amount of available memory. The
default is AUTO. This message
displays in models that have a hard
disk installed.
Sets the default language.
I/O menu
This menu allows you to configure the printer’s I/O options.
See Network configuration.
Menu item
Values
Description
I/O TIMEOUT
15 SECONDS
Allows you to select the I/O
timeout in seconds.
Range:5 - 300
Then press
46
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Menu item
Values
Description
PARALLEL INPUT
HIGH SPEED
Allows you to select the speed
at which the parallel port
communicates with the host
and to enable or disable the bidirectional parallel
communication.
ADVANCED FUNCTIONS
The default for HIGH SPEED is
YES. The default for
ADVANCED FUNCTIONS is
ON.
EIO X
(Where X=1, 2, or 3.)
The values may vary. Some
examples of possible values
are:
Allows you to configure EIO
devices installed in slot 1, 2, or
3.
NOVELL
DLC/LLC
IPX/SPX
TCP/IP
APPLETALK
Resets menu
The resets menu allows you to reset factory settings, disable and enable PowerSave, and
update the printer after new supplies are installed.
Menu item
Values
Description
RESTORE FACTORY
SETTINGS
None.
Allows you to clear the page
buffer, remove all perishable
personality data, reset the
printing environment, and
return all default settings to
factory defaults.
POWERSAVE
OFF
Allows you to enable and
disable PowerSave. The
default is ON.
ON
RESET SUPPLIES
NEW TRANSFER KIT
NEW FUSER KIT
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Allows you to inform the printer
that a new transfer kit or new
fuser kit has been installed.
Configure device menu
47
Diagnostics menu
The diagnostics menu allows you to run tests that can help you identify and solve problems
with the printer.
48
Menu item
Description
PRINT EVENT LOG
This item will print an event log
that will display the last 50
entries in the printer’s event
log, starting with the most
recent.
SHOW EVENT LOG
This item displays the last 50
events on the control panel
display, starting with the most
recent.
DISABLE CARTRIDGE CHECK
This item allows you to remove
a print cartridge to help
determine which cartridge is
the source of the problem.
Paper Path SENSOR TEST
This item performs a test on
each of the printer’s sensors to
determine if they are working
correctly and displays the
status of each sensor.
PAPER PATH TEST
This item is useful for testing
the paper handling features of
the printer, such as the
configuration of the trays.
MANUAL SENSOR TEST
This item performs a test to
determine whether the paper
path sensors are operating
correctly.
COMPONENT TEST
This item will activate individual
parts independently to isolate
noise, leaking, and other
hardware issues.
PRINT/STOP TEST
This item isolates print quality
faults more accurately by
stopping the printer in mid-print
cycle. Stopping the printer in
mid-print cycle allows you to
see where the image begins to
degrade. Stopping the printer
in mid-print cycle will cause a
jam that may need to be
manually removed. A service
representative should perform
this test.
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Changing printer control panel configuration settings
By using the printer control panel, you can make changes to general printer configuration
default settings such as tray size and type, PowerSave time, printer personality (language),
and jam recovery.
The printer control panel can also be accessed from a computer by using the Settings page
of the embedded Web server. The computer shows the same information that the control
panel shows. For more information, see Using the embedded Web server.
CAUTION
Configuration settings seldom need to be changed. Hewlett-Packard recommends that only
the system administrator change configuration settings.
Job storage limit
This option sets the limit for the maximum number of jobs stored on the hard disk at the
printer. The maximum number allowed is 100, and the default value is 32.
To set the job storage limit
1. Press MENU to enter the MENUS.
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight SYSTEM SETUP.
5. Press
to select SYSTEM SETUP.
6. Press
to select JOB STORAGE LIMIT.
7. Press
or
8. Press
to set the value.
to change the value.
9. Press MENU.
Job held timeout
This option sets the period of time that the system keeps files in job storage before deleting
them from the queue. The default setting for this option is OFF; the other available settings
are 1 HOUR, 4 HOURS, 1 DAY, and 1 WEEK.
To set the job held timeout
1. Press MENU to enter the MENUS.
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2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight SYSTEM SETUP.
5. Press
to select SYSTEM SETUP.
6. Press
to highlight JOB HELD TIMEOUT.
7. Press
to select JOB HELD TIMEOUT.
Changing printer control panel configuration settings
49
8. Press
or
to select the appropriate time period.
9. Press
to set the time period.
10. Press MENU.
Show address
This item determines whether the printer’s IP address is shown on the display with the
Ready message. If more than one EIO card is installed, the IP address of the card installed
in the first slot appears.
To show the IP address
1. Press MENU to enter the MENUS.
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight SYSTEM SETUP.
5. Press
to select SYSTEM SETUP.
6. Press
to highlight SHOW ADDRESS.
7. Press
to select SHOW ADDRESS.
8. Press
or
9. Press
to select the option.
to select the desired option.
10. Press MENU.
Color/black mix
This item allows you to configure printer settings to optimize printer and cartridge
performance for the printing environment. If the printer is primarily used for black printing
(over two-thirds of the pages are black only), change the printer settings to MOSTLY
BLACK PAGES. If the printer is primarily used for color printing, change the printer settings
to MOSTLY COLOR PAGES. If the printer is used for a mix of black-only and color print
jobs, it is recommended that you use the printer default of AUTO. To determine the
percentage of color pages, print a configuration page. See Printer information pages to
learn how to print a configuration page. The configuration page shows the total number of
pages printed and the number of color pages printed. To determine the percentage of color
pages printed, divide the color page count by the total page count.
To set the color/black mix
1. Press MENU to enter the MENUS.
50
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight SYSTEM SETUP.
5. Press
to select SYSTEM SETUP.
6. Press
to highlight COLOR/BLACK MIX.
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7. Press
to select COLOR/BLACK MIX.
8. Press
or
9. Press
to select the option.
to select the desired option.
10. Press MENU.
Tray behavior options
Tray behavior allows three user-defined options:
●
USE REQUESTED TRAY. Selecting EXCLUSIVELY ensures that the printer will not
automatically select another tray when you indicate that a specific tray should be used.
Selecting FIRST allows the printer to pull from a second tray if the specified tray is
empty or does not match the settings specified for the print job. EXCLUSIVELY is the
default setting.
●
Manually Feed. If you select ALWAYS (the default value), the system always displays
a prompt before pulling from Tray 1 (multipurpose tray). If you select UNLESS
LOADED, the system will only display the prompt if Tray 1 (multipurpose tray) is empty.
●
PS DEFER MEDIA. This setting affects how non-HP PostScript drivers will behave with
the device. There is no need to change this setting if using the drivers supplied by HP. If
set to ENABLED, non-HP PostScript drivers will use the HP tray selection method as
the HP drivers do. If set to Disabled, some non-HP PostScript drivers will use the
PostScript tray selection method instead of the HP method.
To set the printer to use requested tray
1. Press MENU to enter the MENUS.
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight SYSTEM SETUP.
5. Press
to select SYSTEM SETUP.
6. Press
to highlight TRAY BEHAVIOR.
7. Press
to select TRAY BEHAVIOR.
8. Press
to select USE REQUESTED TRAY.
9. Press
or
10. Press
to set the behavior.
to select EXCLUSIVELY or FIRST.
11. Press MENU.
To set manually feed prompt
1. Press MENU to enter the MENUS.
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2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight SYSTEM SETUP.
5. Press
to select SYSTEM SETUP.
Changing printer control panel configuration settings
51
6. Press
to highlight TRAY BEHAVIOR.
7. Press
to select TRAY BEHAVIOR.
8. Press
to highlight MANUALLY FEED PROMPT.
9. Press
to select MANUALLY FEED PROMPT.
10. Press
or
11. Press
to set the behavior.
to select ALWAYS or UNLESS LOADED.
12. Press MENU.
To set the printer default for PS Defer Media
1. Press MENU to enter the MENUS.
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight SYSTEM SETUP.
5. Press
to select SYSTEM SETUP.
6. Press
to highlight TRAY BEHAVIOR.
7. Press
to select TRAY BEHAVIOR.
8. Press
to select PS DEFER MEDIA.
9. Press or select ENABLED or Disabled.
10. Press
to set the behavior.
11. Press MENU.
PowerSave Time
The adjustable PowerSave Time feature reduces power consumption when the printer has
been inactive for an extended period. You can set the length of time before the printer goes
into PowerSave mode to 1 MINUTE, 15 MINUTES, 30 MINUTES, 60 MINUTES, 90
MINUTES, 2 HOURS, or to 4 HOURS. The default setting is 30 MINUTES.
Note
The printer display dims when the printer is in PowerSave mode. PowerSave mode does
not affect printer warm-up time.
To set PowerSave Time
1. Press MENU to enter the MENUS.
52
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight SYSTEM SETUP.
5. Press
to select SYSTEM SETUP.
6. Press
to highlight POWERSAVE TIME.
7. Press
to select POWERSAVE TIME.
8. Press
or
Chapter 2 Control panel
to select the appropriate time period.
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9. Press
to set the time period.
10. Press MENU.
To disable/enable PowerSave
1. Press MENU to enter the MENUS.
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight RESETS.
5. Press
to select RESETS.
6. Press
to highlight POWERSAVE.
7. Press
to select POWERSAVE.
8. Press
or
9. Press
to set the selection.
to select ON or OFF.
10. Press MENU.
Personality
This printer features automatic personality (printer language) switching. AUTO is the default
value.
●
AUTO configures the printer to automatically detect the type of print job and configure
its personality to accommodate that job.
●
PDF configures the printer to print PDF files.
●
PCL configures the printer to use Printer Control Language.
●
PS configures the printer to use PostScript emulation.
●
MIME configures the printer for use with hand-held devices such as cellular phones and
personal digital assistants (PDAs).
To set the personality
1. Press MENU to enter the MENUS.
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight SYSTEM SETUP.
5. Press
to select SYSTEM SETUP.
6. Press
to highlight PERSONALITY.
7. Press
to select PERSONALITY.
8. Press
or
9. Press
to set the personality.
to select the appropriate personality (AUTO, PCL, PDF, PS, MIME).
10. Press MENU.
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Changing printer control panel configuration settings
53
Clearable warnings
You can determine the display time of control panel clearable warnings with this option by
selecting ON or JOB. The default value is JOB.
●
ON displays clearable warnings until you press .
●
JOB displays clearable warnings until the end of the job in which it was generated.
To set the clearable warnings
1. Press MENU to enter the MENUS.
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight SYSTEM SETUP.
5. Press
to select SYSTEM SETUP.
6. Press
to highlight CLEARABLE WARNINGS.
7. Press
to select CLEARABLE WARNINGS.
8. Press
or
9. Press
to set the selection.
to select the appropriate setting.
10. Press MENU.
Auto continue
You can determine printer behavior when the system generates an Auto Continuable error.
ON is the default setting.
●
ON displays an error message for ten seconds before automatically continuing to print.
●
OFF pauses printing any time the printer displays an error message and until you press
.
To set the auto continue
1. Press MENU to enter the MENUS.
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight SYSTEM SETUP.
5. Press
to select SYSTEM SETUP.
6. Press
to highlight AUTO CONTINUE.
7. Press
to select AUTO CONTINUE.
8. Press
or
9. Press
to set the selection.
to select the appropriate setting.
10. Press MENU.
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Supplies low
The printer allows two options for reporting that supplies are low; CONTINUE is the default
value.
●
CONTINUE allows the printer to continue printing while displaying a warning until the
supply is replaced.
●
STOP causes the printer to pause printing until you replace the used supply or press ,
which allows the printer to print while continuing to display the warning.
To set supplies low reporting
1. Press MENU to enter the MENUS.
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight SYSTEM SETUP.
5. Press
to select SYSTEM SETUP.
6. Press
to highlight SUPPLIES LOW.
7. Press
to select SUPPLIES LOW.
8. Press
or
9. Press
to set the selection.
to select the appropriate setting.
10. Press MENU.
Color supply out
There are two options for this menu item.
●
AUTOCONTINUE BLACK allows the printer to continue printing using black toner only
when a color supply is empty. A warning message displays on the control panel when
the printer is in this mode. Printing in this mode is allowed only for a specific number of
pages. After that, the printer will pause printing until you replace the empty color supply.
●
STOP causes the printer to stop printing until the empty color supply is replaced.
To set color supply out response
1. Press MENU to enter the MENUS.
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2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight SYSTEM SETUP.
5. Press
to select SYSTEM SETUP.
6. Press
to highlight COLOR SUPPLY OUT.
7. Press
to select COLOR SUPPLY OUT.
8. Press
or
9. Press
to set the selection.
to select the appropriate setting.
Changing printer control panel configuration settings
55
10. Press MENU.
Jam recovery
This option allows you to configure the printer response to paper jams, including how it
handles the pages involved. AUTO is the default value.
●
AUTO — the printer automatically turns jam recovery on when sufficient memory is
available.
●
ON— the printer reprints any page involved in a paper jam. Additional memory is
allocated to store the last few pages printed, and this may cause overall printer
performance to suffer.
●
OFF — the printer will not reprint any page that was involved in a paper jam. Since no
memory is used to store the most recent pages, performance may be optimal.
To set jam recovery response
1. Press MENU to enter the MENUS.
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight SYSTEM SETUP.
5. Press
to select SYSTEM SETUP.
6. Press
to highlight JAM RECOVERY.
7. Press
to select JAM RECOVERY.
8. Press
or
9. Press
to set the selection.
to select the appropriate setting.
10. Press MENU.
Language
On some products, the option to set the default language appears when the printer is first
initialized. Use the or arrow to scroll through the available options. When the desired
language is highlighted, press the to set the default language. You may also change the
language at any time by following these steps:
To select language
1. Press MENU to enter the MENUS.
56
2. Press
to highlightCONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight SYSTEM SETUP.
5. Press
to select SYSTEM SETUP.
6. Press
to highlight LANGUAGE.
7. Press
to select LANGUAGE.
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8. Press
or
to select the appropriate language.
9. Press
to set the selection.
10. Press MENU.
To select language if the display is in a language you do not understand
1. Turn the printer power off.
2. Hold down the
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key while turning the printer power on until all three lights stay on.
3. Press
again.
4. Press
or
5. Press
to save the desired language as the new default.
to scroll through the available languages.
Changing printer control panel configuration settings
57
Using the printer control panel in shared environments
Because your printer is shared with other users, adhere to the following guidelines to
ensure successful printer operation:
Note
58
●
Consult your system administrator before making changes to control panel settings.
Changing control panel settings could affect other print jobs.
●
Coordinate with other users before changing the default printer font or downloading soft
fonts. Coordinating these operations conserves memory and avoids unexpected printer
output.
●
Be aware that switching printer personalities, such as Emulated PostScript or PCL,
affects the printed output of other users.
Your network operating system may automatically protect each user’s print job from the
effects of other print jobs. Consult your system administrator for more information.
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3
I/O Configuration
This chapter describes how to configure certain network parameters on the printer. The
following topics are covered:
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●
Network configuration
●
Parallel configuration
●
USB configuration
●
Auxiliary connection configuration
●
Enhanced I/O (EIO) configuration
●
Wireless printing
59
Network configuration
You might need to configure certain network parameters on the printer. You can configure
these parameters from the printer control panel, the embedded Web server, the HP toolbox,
or from most networks, from the HP Web Jetadmin software.
Note
For more information about using the embedded Web server, see Using the embedded
Web server. For more information about using the HP toolbox, see Using the hp toolbox.
For a complete list of supported networks and for instructions on configuring network
parameters from software such as the HP Web Jetadmin software, see the HP Jetdirect
Print Server Administrator’s Guide. The guide comes with printers in which an HP Jetdirect
print server is installed.
This section contains the following instructions for configuring network parameters from the
printer control panel:
●
configuring Novell NetWare frame type parameters
●
configuring TCP/IP parameters
●
disabling unused network protocols
Configuring Novell NetWare frame type parameters
The HP Jetdirect print server automatically selects a NetWare frame type. Select a frame
type manually only when the print server selects an incorrect frame type. To identify the
frame type chosen by the HP Jetdirect print server, print a configuration page from the
printer control panel. See Printer information pages.
To configure the Novell NetWare parameters from the printer control
panel
1. Press MENU to enter the MENUS.
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight I/O.
5. Press
to select I/O.
6. Press
to highlight EIO X (where X = 1, 2, or 3).
7. Press
to select EIO X.
8. Press
to highlight NOVELL.
9. Press
to select NOVELL.
10. Press
to highlight FRAME TYPE.
11. Press
to select FRAME.
12. Press
to highlight the desired frame type.
13. Press
to select the frame type.
14. Press the MENU button to return to the Ready state.
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Configuring TCP/IP parameters
You can use the printer control panel to configure the following TCP/IP parameters:
Note
●
usage of the BOOTP file for configuration parameters (the default is to use the BOOTP
file)
●
IP address (4 bytes)
●
subnet mask (4 bytes)
●
default gateway (4 bytes)
●
TCP/IP connection timeout (in seconds)
Do not disable BOOTP if you will be using RARP or DHCP to configure TCP/IP parameters.
To automatically configure TCP/IP parameters from the printer control
panel
1. Press MENU to enter the MENUS.
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight I/O.
5. Press
to select I/O.
6. Press
to highlight EIO X (where X = 1, 2, or 3).
7. Press
to select EIO X.
8. Press
to highlight TCP/IP.
9. Press
to select TCP/IP.
10. Press
to select CONFIG METHOD.
11. Press
to highlight AUTO.
12. Press
to select AUTO.
13. Press the MENU button to return to the Ready state.
To manually configure TCP/IP parameters from the printer control panel
Use manual configuration to set an IP address, subnet mask, and local and default gateway.
Setting an IP address
1. Press MENU to enter the MENUS.
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2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight I/O.
5. Press
to select I/O.
6. Press
to select I/O.
7. Press
to select EIO X.
Network configuration
61
Note
8. Press
to highlight TCP/IP.
9. Press
to select TCP/IP.
10. Press
to highlight CONFIG METHOD.
11. Press
to select CONFIG METHOD.
12. Press
to highlight MANUAL.
13. Press
to select MANUAL.
14. Press
to highlight IP Address:.
15. Press
to select IP Address:.
The first of three sets of numbers is highlighted. If there is not a number highlighted, a
highlighted empty underscore appears.
16. Press
or
to increase or decrease the number for configuring the IP address.
17. Press
to move to the next set of numbers.
18. Repeat steps 14 and 15 until the correct IP address is entered.
19. Press the MENU button to return to the Ready state.
Setting the subnet mask
1. Press MENU to enter the MENUS.
Note
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight I/O.
5. Press
to select I/O.
6. Press
to highlight EIO X (where X = 1, 2, or 3).
7. Press
to select EIO X.
8. Press
to highlight TCP/IP.
9. Press
to select TCP/IP.
10. Press
to highlight CONFIG METHOD.
11. Press
to select CONFIG METHOD.
12. Press
to highlight MANUAL.
13. Press
to select MANUAL.
14. Press
to highlight SUBNET MASK.
15. Press
to select SUBNET MASK.
The first of three sets of numbers is highlighted.
16. Press
or
17. Press
to move to the next set of numbers.
to increase or decrease the number for configuring the subnet mask.
18. Repeat steps 15 and 16 until the correct subnet mask is entered.
19. Press the MENU button to return to the Ready state.
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Setting the local and default gateway
1. Press MENU to enter the MENUS.
Note
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight I/O.
5. Press
to select I/O.
6. Press
to highlight EIO X (where X = 1, 2, or 3).
7. Press
to select EIO X.
8. Press
to highlight TCP/IP.
9. Press
to select TCP/IP.
10. Press
to highlight CONFIG METHOD.
11. Press
to select CONFIG METHOD.
12. Press
to highlight MANUAL.
13. Press
to select MANUAL.
14. Press
to highlight LOCAL GATEWAY or DEFAULT GATEWAY.
15. Press
to select LOCAL GATEWAY or DEFAULT GATEWAY.
The first of three sets of numbers are the default settings. If there is not a number
highlighted, a highlighted empty underscore appears.
16. Press or to increase or decrease the number for configuring LOCAL or DEFAULT
GATEWAY.
17. Press
to move to the next set of numbers.
18. Repeat steps 15 and 16 until the correct subnet mask is entered.
19. Press the MENU button to return to the Ready state.
Disabling network protocols (optional)
By factory default, all supported network protocols are enabled. Disabling unused protocols
has the following benefits:
Note
●
decreases printer-generated network traffic
●
prevents unauthorized users from printing to the printer
●
provides only pertinent information on the configuration page
●
allows the printer control panel to display protocol-specific error and warning messages
TCP/IP configuration cannot be disabled on the HP Color LaserJet 4650 printer.
To disable IPX/SPX
Note
Do not disable this protocol if Windows 95/98, Windows NT, ME, 2000, and XP users will be
printing to the printer.
1. Press MENU to enter the MENUS.
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Network configuration
63
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight I/O.
5. Press
to select I/O.
6. Press
to highlight EIO X (where X = 1, 2, or 3).
7. Press
to select EIO X.
8. Press
to highlight IPX/SPX.
9. Press
to select IPX/SPX.
10. Press
to highlight ON or OFF.
11. Press
to select ON or OFF.
12. Press the MENU button to return to the Ready state.
To disable DLC/LLC
1. Press MENU to enter the MENUS.
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight I/O.
5. Press
to select I/O.
6. Press
to highlight EIO X (where X = 1, 2, or 3).
7. Press
to select EIO X.
8. Press
to highlight DLC/LLC.
9. Press
to select DLC/LLC.
10. Press
to highlight ON or OFF.
11. Press
to select ON or OFF.
12. Press the MENU button to return to the Ready state.
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Parallel configuration
The HP Color LaserJet 4650 printer supports network and parallel connections at the same
time. A parallel connection is made by connecting the printer to the computer using a
bidirectional parallel cable (IEEE-1284-C compliant) with a c-connector plugged into the
printer’s parallel port. The cable can be a maximum of 10 meters (30 feet) long.
When used to describe a parallel interface, the term bidirectional indicates that the printer is
able to both receive data from the computer and send data to the computer through the
parallel port.
Parallel port connection
1
2
c-connector
parallel port
Note
To use the enhanced capabilities of the bidirectional parallel interface such as bidirectional
communication between the computer and printer, faster transfer of data, and automatic
configuration of printer drivers, ensure that the most recent printer driver is installed. For
more information, see Printer drivers.
Note
Factory settings support automatic switching between the parallel port and one or more
network connections on the printer. If you are experiencing problems, see Network
configuration.
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Parallel configuration
65
USB configuration
This printer supports a USB 1.1 connection. The port is located on the back of the printer,
as shown in the figure below. You must use an A-to-B type USB cable.
Note
USB support is not available for computers running Windows 95 or Windows NT 4.0.
USB connection
1
2
66
USB connector
USB port
Chapter 3 I/O Configuration
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Auxiliary connection configuration
This printer supports an auxiliary connection for paper handling input devices. The port is
located on the back of the printer, as shown in the figure below.
Auxiliary connection
1
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Auxiliary connection port
Auxiliary connection configuration
67
Enhanced I/O (EIO) configuration
This printer comes equipped with three enhanced input/output (EIO) slots. The three EIO
slots hold compatible external devices such as the HP Jetdirect print server network cards
or other devices. Plugging EIO network cards into the slots increases the number of
network interfaces available to the printer.
EIO network cards can maximize printer performance when you are printing from a network.
In addition they provide the ability to place the printer anywhere on a network. This
eliminates the need to attach the printer directly to a server or a workstation and enables
you to place the printer closer to the network users.
If the printer is configured through an EIO network card, configure that card through the
control panel Configure device menu.
HP Jetdirect print servers
HP Jetdirect print servers (network cards) can be installed in one of the printer’s EIO slots.
These cards support multiple network protocols and operating systems. HP Jetdirect print
servers facilitate network management by allowing you to connect a printer directly to your
network at any location. HP Jetdirect print servers also support the Simple Network
Management Protocol (SNMP), which provides network managers with remote printer
management and troubleshooting through HP Web Jetadmin software.
Note
Installation of these cards and network configuration should be performed by a network
administrator. Configure the card either through the control panel or with HP Web Jetadmin
software.
Note
Refer to the HP Jetdirect print server documentation for information on which external
devices or EIO network cards are supported.
Available enhanced I/O interfaces
HP Jetdirect print servers (network cards) provide software solutions for:
●
Novell NetWare
●
Microsoft Windows and Windows NT networks
●
Apple Mac OS (LocalTalk)
●
UNIX (HP-UX and Solaris)
●
Linux (Red Hat and SuSE)
●
Internet printing
For a summary of available network software solutions, refer to the HP Jetdirect Print
Server Administrator’s Guide, or visit HP Customer Care online at http://www.hp.com/
support/net_printing.
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NetWare networks
When using Novell NetWare products with an HP Jetdirect print server, Queue Server
mode provides improved printing performance over Remote Printer mode. The HP Jetdirect
print server supports Novell Directory Services (NDS) as well as bindery modes. For more
information, see the HP Jetdirect Print Server Administrator’s Guide.
For Windows 95, 98, ME, NT 4.0, 2000, and XP systems, use the printer installation utility
for printer setup on a NetWare network.
Windows and Windows NT networks
For Windows 95, 98, ME, NT 4.0, 2000, and XP systems, use your printer installation utility
for printer setup on a Microsoft Windows network. The utility supports printer setup for either
peer-to-peer or client-server network operation.
AppleTalk networks
Use the HP LaserJet Utility to set up the printer on an EtherTalk or LocalTalk network. For
more information, refer to the HP Jetdirect Print Server Administrator’s Guide included with
printers equipped with the HP Jetdirect print server.
UNIX/Linux networks
Use the HP Jetdirect printer installer for UNIX utility to set up the printer on HP-UX or Sun
Solaris networks.
For setup and management on UNIX or Linux networks, use HP Web Jetadmin.
To obtain HP software for UNIX/Linux networks, visit HP Customer Care online at
http://www.hp.com/support/net_printing. For other installation options supported by the HP
Jetdirect print server, see the HP Jetdirect Print Server Administrator’s Guide included with
printers equipped with the HP Jetdirect print server.
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Enhanced I/O (EIO) configuration
69
Wireless printing
Wireless networks offer a safe, secure, and cost-effective alternative to traditional wired
network connections. See Supplies and accessories for a list of available wireless print
servers.
IEEE 802.11b standard
With the wireless HP Jetdirect 802.11b external print server, HP peripherals can be placed
anywhere in the office or home and connected to a wireless network running Microsoft,
Apple, Netware, UNIX, or Linux network operating systems. This wireless technology
provides a high-quality printing solution without the physical constraints of wiring.
Peripherals can be conveniently placed anywhere in an office or home and can be easily
moved without changing network cables.
Installation is easy with the HP Install Network Printer Wizard.
HP Jetdirect 802.11b print servers are available for USB and parallel connections.
Bluetooth
Bluetooth wireless technology is a low-power, short-range radio technology that can be
used to wirelessly connect computers, printers, personal digital assistants (PDAs), cell
phones, and other devices.
Unlike infrared technology, Bluetooth’s reliance on radio signals means that devices do not
have to be in the same room, office, or cubicle with an unobstructed line of sight in order to
communicate. This wireless technology increases portability and efficiency within business
network applications.
The HP Color LaserJet 4650 series printer uses a Bluetooth adapter (hp bt1300) to
incorporate Bluetooth wireless technology. The adapter is available for either USB or
parallel connections. The adapter has a 10-meter, line-of-site operation range in the 2.5
GHz ISM band and can achieve data transfer rates up to 723 Kbps. The device supports
the following Bluetooth profiles:
70
●
Hardcopy Cable Replacement Profile (HCRP)
●
Serial Port Profile (SPP)
●
Object Push Profile (OPP)
●
Basic Imaging Profile (BIP)
●
Basic Printing Profile (BPP) with XHTML-Print
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4
Printing tasks
This chapter describes how to perform basic printing tasks. The following topics are
covered:
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●
Controlling print jobs
●
Selecting print media
●
Configuring input trays
●
Printing on special media
●
Two-sided (duplex) printing
●
Special printing situations
●
Job storage features
●
Managing memory
71
Controlling print jobs
In the Microsoft Windows operating system, three settings affect how the printer driver tries
to pull paper when you send a print job. The Source, Type, and Size settings appear in the
Page Setup, Print, or Print Properties dialog boxes in most software programs. If you do
not change these settings, the printer automatically selects a tray using the default printer
settings.
Source
Printing by Source means that you choose a specific tray from which you want the printer to
pull paper. The printer tries to print from this tray, no matter what type or size is loaded. If
you choose a tray that is configured for a type or size that does not match your print job, the
printer does not print automatically. Instead, it waits for you to load the tray you chose with
the type or size of print media for your print job. If you load the tray, the printer begins
printing. If you press , the printer displays options to print from another tray.
Type and Size
Printing by Type or Size means that you want the printer to pull paper or print media from
the appropriate tray loaded with the correct type and size. Selecting media by type rather
than source is similar to locking out trays and helps protect special media from accidental
use. For example, if a tray is configured for letterhead and you specify the driver to print on
plain paper, the printer will not pull the letterhead from that tray. Instead, it will pull paper
from a tray that has plain paper loaded and is configured for plain paper on the printer
control panel. Selecting media by Type and Size results in significantly better print quality for
heavy paper, glossy paper, and transparencies. Using the wrong setting might result in
unsatisfactory print quality. Always print by Type for special print media, such as labels or
grayscale transparencies. Print by Size for envelopes, if possible.
●
If you want to print by Type or Size, select the Type or Size from the Page Setup dialog
box, the Print dialog box, or the Print Properties dialog box, depending on the
application.
●
If you often print on a certain type or size of media, the printer administrator (for a
network printer) or you (for a local printer) can configure a tray for that type or size.
Then, when you choose that type or size as you print a job, the printer pulls media from
the tray configured for that type or size.
Print setting priorities
Changes made to print settings are prioritized according to where the changes are made as
follows:
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Note
The names of commands and dialog boxes may vary depending on your program.
●
Page Setup dialog box. This dialog box opens when you click Page Setup or a similar
command on the File menu of the program you are working in. Settings changed here
override settings changed anywhere else.
●
Print dialog box. This dialog box opens when you click Print, Print Setup, or a similar
command on the File menu of the program you are working in. Settings changed in the
Print dialog box have a lower priority and do not override changes made in the Page
Setup dialog box.
●
Printer Properties dialog box (printer driver). The printer driver opens when you click
Properties in the Print dialog box. Settings changed in the Printer Properties dialog
box do not override settings available anywhere else.
●
Default printer settings. The default printer settings determine settings used in all print
jobs, unless settings are changed in the Page Setup, Print, or Printer Properties
dialog boxes, as described above. There are two ways to change the default printer
settings:
1. Click Start, Settings, Printers, and then right-click the printer icon, and click
Properties.
2. Click Start, Control Panel, and then select the Printers folder, right-click the printer
icon, and click Properties.
For more information about how to access the printer drivers, see Accessing the printer
drivers.
CAUTION
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To avoid affecting print jobs of other users, make printer setup changes through the
software application or the printer driver whenever possible. Printer setup changes made
through the control panel become default settings for subsequent jobs. Changes made
through an application or the printer driver affect only that specific job.
Controlling print jobs
73
Selecting print media
You can use many types of paper and other print media with this printer. This section
provides guidelines and specifications for selecting and using different print media. For
more information about supported print media, see Print media specifications.
Before purchasing any media or specialized forms in quantity, verify that your paper supplier
obtains and understands the print media requirements specified in the HP LaserJet Family
Print Media Guide.
See Supplies and accessories for HP LaserJet Family Print Media Guide ordering
information. To download a copy of the HP LaserJet Family Print Media Guide, go to
http://www.hp.com/support/ljpaperguide.
It is possible that media could meet all of the guidelines in this chapter and still not print
satisfactorily. This may be due to abnormal characteristics of the printing environment or to
other variables over which Hewlett-Packard has no control (for example, extremes in
temperature and humidity).
Hewlett-Packard recommends testing any media before buying it in large quantities.
CAUTION
Using media that does not conform to the specifications listed here or in the paper
specification guide can cause problems that require service. This service is not covered by
the Hewlett-Packard warranty or service agreements.
Media to avoid
This printer can handle many types of media. Use of media outside the printer’s
specifications will cause a loss of print quality and increase the chance of paper jams.
●
Do not use paper that is too rough.
●
Do not use paper with cutouts or perforations other than standard 3-hole punched
paper.
●
Do not use multipart forms.
●
Do not use paper that has already been printed on or that has been fed through a
photocopier.
●
Do not use paper with a watermark if you are printing solid patterns.
Paper that can damage the printer
In rare circumstances, paper can damage the printer. Avoid the following paper to prevent
possible damage to the printer:
74
●
Do not use paper with staples attached.
●
Do not use transparencies designed for inkjet printers or other low-temperature printers,
or transparencies designed for monochrome printing. Use only transparencies that are
specified for use with HP Color LaserJet printers.
●
Do not use photo paper intended for inkjet printers.
●
Do not use paper that is embossed or coated and is not designed for the temperatures
of the image fuser. Select media that can tolerate temperatures of 190° C (374° F) for
0.1 second.
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●
Do not use letterhead paper with low-temperature dyes or thermography. Preprinted
forms or letterhead must use inks that can tolerate temperatures of 190° C (374° F) for
0.1 second.
●
Do not use any media that produces hazardous emissions, or that melts, offsets, or
discolors when exposed to 190° C (374° F) for 0.1 second.
To order HP Color LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies in
the United States or to http://www.hp.com/ghp/buyonline.html worldwide.
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75
Configuring input trays
The printer allows you to configure input trays by type and size. You can load different
media in the printer’s input trays and then request media by type or size using the control
panel.
Note
If you have used other HP LaserJet printer models, you might be accustomed to configuring
Tray 1 to first mode or cassette mode. On HP Color LaserJet 4650 series printers, setting
Tray 1 size and type to ANY SIZE is equivalent to first mode. Setting size or type for Tray 1
to a setting other than ANY SIZE is equivalent to cassette mode.
Note
If you are duplex printing, be sure that the media loaded meets the specifications for duplex
printing. (See Supported media weights and sizes.)
Note
The instructions below are to configure the trays at the printer control panel. You can also
configure the trays from your computer by accessing the embedded Web server. See Using
the embedded Web server.
Configuring trays when the printer gives a prompt
In the following situations, the printer automatically prompts you to configure the tray for
type and size:
●
when you load paper into the tray
●
when you specify a particular tray or media type for a print job through the printer driver
or a software application and the tray is not configured to match the print job’s settings
The control panel displays this message: LOAD TRAY XX: [TYPE] [SIZE], To change type
press . The instructions below explain how to configure the tray after the prompt appears.
Note
The prompt does not appear if you are printing from Tray 1 and if Tray 1 is configured for
ANY SIZE and ANY TYPE.
To configure a tray when loading paper
1. Load paper in the tray. (Close the tray if you are using Trays 2, 3, or 4.)
2. The printer displays the tray configuration message TRAY X To change size or type
press .
3. Press
to display the TRAY X SIZE= menu.
4. To change the size, press
5. Press
or
to highlight the correct size.
to select the size.
Depending on the size setting, the printer might prompt you to move the CUSTOM/
STANDARD switch in Tray 2, Tray 3, or Tray 4 to the other position. Follow the
instructions in the prompt, and then close the tray.
A Setting saved message appears, and then a prompt appears to configure the paper
type.
6. To change the type, press
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or
to highlight the correct paper type.
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7. Press
to select the paper type.
A Setting saved message appears, and then the current type and size settings are
displayed.
8. If size and type are now correct, press
to clear the message.
To configure a tray to match print job settings
1. In the software application, specify the source tray, the paper size, and the paper type.
2. Send the job to the printer.
If the tray needs to be configured, the LOAD TRAY X: message appears.
3. Load the tray with the correct paper. When the tray is closed, the TRAY X SIZE=
appears.
4. If the highlighted size is not correct, press
5. Press
or
to highlight the correct size.
to select the correct size.
Depending on the size setting, the printer might prompt you to move the CUSTOM/
STANDARD switch in Tray 2, Tray 3, or Tray 4 to the other position. Follow the
instructions in the prompt, and then close the tray.
A Setting saved message appears, and then a prompt appears to configure the paper
type.
6. If the highlighted paper type is not correct, press
type.
7. Press
or
to highlight the desired paper
to select the paper type.
A Setting saved message appears, and then the current type and size settings are
displayed.
Configuring trays using the Paper Handling menu
You can also configure the trays for type and size without a prompt from the printer. Use the
paper handling menu to configure the trays as follows.
Configuring the paper size
1. Press MENU to enter the MENUS.
2. Press
to highlight PAPER HANDLING.
3. Press
to select PAPER HANDLING.
4. Press to highlight Tray <N> Size. (N represents the number of the tray you are
configuring.)
5. Press
to select Tray <N> Size.
6. Press
or
7. Press
to select the correct size.
to highlight the correct size.
Depending on the tray you are configuring and the size selected, the printer might
prompt you to adjust the tray guides or to move the CUSTOM/STANDARD switch in the
tray to the other position. Follow the instructions in the prompt, and then close the tray.
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77
Configuring the paper type
1. Press MENU to enter the MENUS.
2. Press
to highlight PAPER HANDLING.
3. Press
to select PAPER HANDLING.
4. Press to highlight Tray <N> Type. (N represents the number of the tray you are
configuring.)
5. Press
to select Tray <N> Type.
6. Press
or
7. Press
to select the correct paper type.
to highlight the correct paper type.
A Setting saved message appears, and then the current type and size settings are
displayed.
Configuring Tray 2, Tray 3, or Tray 4 for a custom paper size
The printer automatically detects many sizes of paper, but you can also configure trays for
custom paper sizes. You must specify the following parameters:
●
Unit of measure (millimeters or inches)
●
X dimension (the width of the page as it feeds into the printer)
●
Y dimension (the length of the page as it feeds into the printer)
You must also move the tray’s CUSTOM/STANDARD switch to the CUSTOM position.
1
2
3
CUSTOM/STANDARD switch
Page width (X dimension)
Page length (Y dimension)
Use the following procedure to configure a tray for a custom size. Once a Custom size is set
for a tray, it will be retained until the switch in the tray is moved back to STANDARD.
To set a custom size in Tray 2, Tray 3, or Tray 4
1. Open the tray and move the CUSTOM/STANDARD switch to the CUSTOM position.
Close the tray.
2. When the tray configuration message appears, press .
3. Press
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Chapter 4 Printing tasks
to change ANY CUSTOM to custom.
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4. Press
to select custom.
5. Press
or
6. Press
to select the value.
to highlight the correct unit (either millimeters or inches).
After the unit of measure is set properly, set the X dimension as follows:
7. Press
or
to highlight the correct value.
8. Press to select the value. If the value entered is outside the valid range, Invalid value
will appear for two seconds. The display prompts you to enter another value.
After the X dimension is set properly, set the Y dimension as follows:
9. Press
or
to highlight the correct value.
10. Press to select the value. If the value entered is outside the valid range, Invalid value
will appear for two seconds. The display prompts you to enter another value. The
printer displays a message indicating the dimensions for the custom size.
Printing from Tray 1 (multipurpose tray)
Tray 1 is a multipurpose tray that holds up to 100 sheets of paper or 20 envelopes. It
provides a convenient way to print envelopes, transparencies, custom-size paper, heavy
media greater than 32 lb, or other types of media without having to unload the other trays.
Note
Tray 1 does not have a CUSTOM/STANDARD switch, so all paper sizes for Tray 1 are
undetectable.
Loading Tray 1
CAUTION
To avoid jams, never add or remove paper from Tray 1 during printing.
1. Open Tray 1.
2. Set the side guides to the desired width.
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79
3. Load paper in the tray with the side to be printed on facing down.
If you are duplex printing, see Two-sided (duplex) printing for loading instructions.
Note
4. Adjust the side guides so that they lightly touch the paper stack but do not bend the
paper.
Make sure the paper fits under the tabs on the guides and not above the load level
indicators.
Note
Printing envelopes from Tray 1
Many types of envelopes can be printed from Tray 1. Up to 20 envelopes can be stacked in
the tray. Printing performance depends on the construction of the envelope.
In the software, set margins at least 15 mm (0.6 inches) from the edge of the envelope.
CAUTION
80
Envelopes with clasps, snaps, windows, coated linings, exposed self-stick adhesives, or
other synthetic materials can severely damage the printer. To avoid jams and possible
printer damage, never try to print on both sides of an envelope. Before you load envelopes,
make sure they are flat, undamaged, and not stuck together. Do not use envelopes with
pressure-sensitive adhesive.
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To load envelopes into Tray 1
CAUTION
To avoid jams, do not remove or insert envelopes during printing.
1. Open Tray 1.
2. Load up to 20 envelopes in the center of Tray 1 with the side to be printed facing down
and the postage end toward the printer. Slide the envelopes into the printer as far as
they will go without forcing them.
3. Adjust the guides to touch the envelope stack without bending the envelopes. Make
sure the envelopes fit under the tabs on the guides.
Printing envelopes
1. Specify Tray 1 or select the media source by size in the printer driver.
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Configuring input trays
81
2. If your software does not automatically format an envelope, specify Landscape for page
orientation in your software application or printer driver. Use the following guidelines to
set margins for return and destination addresses on Commercial #10 or DL envelopes.
Address type
Left margin
Top margin
Return
15 mm (0.6 inches)
15 mm (0.6 inches)
Destination
102 mm (4 inches)
51 mm (2 inches)
For envelopes of other sizes, adjust the margin settings appropriately.
Note
3. Select Print from the software application or printer driver.
Printing from Tray 2, Tray 3, and Tray 4
Tray 2 and optional Tray 3 and Tray 4 each hold up to 500 sheets of standard paper or a
50.8 mm (2-inch) stack of labels. Tray 2 stacks above Tray 3, and Tray 4 is available when
the optional 2 x 500-sheet paper feeder assembly is installed. When Tray 3 and Tray 4 are
properly installed, the printer detects them and lists them as options in the control panel
CONFIGURE DEVICE menu. Tray 2, Tray 3, and Tray 4 adjust for detectable media sizes;
letter, legal, A4, A5, JIS B5, and executive; and undetectable media sizes: 8.5 by 13 and
Executive (JIS), double Japan postcard, and custom. The printer automatically detects the
media size in these trays based on the tray’s paper guide configuration. (See Supported
media weights and sizes.)
Note
When using undetectable standard-sized media, place the CUSTOM/STANDARD switch in
the CUSTOM position.
CAUTION
The paper path for Tray 3 passes through Tray 2. If Tray 2 is partially pulled out or
removed, paper from Tray 3 cannot feed into the printer. This causes the printer to stop and
generate a message that Tray 2 must be installed. Similarly, both Tray 2 and Tray 3 must
be closed for paper from Tray 4 to feed into the printer.
Loading detectable standard-sized media into Tray 2, Tray 3,
and Tray 4
Detectable standard-sized media is detected in the printer when the CUSTOM/STANDARD
switch is set to the STANDARD position, but can be manually set when the switch is set to
the CUSTOM position. Detectable sizes are marked in the tray.
The following detectable standard-sized media is supported in Trays 2, 3, and 4: letter,
legal, executive, A4, A5, and (JIS) B5.
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Chapter 4 Printing tasks
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CAUTION
Do not print cardstock, envelopes, heavy or extra heavy paper, or unsupported sizes of
media from Tray 2, Tray 3, or Tray 4. Print on these types of media only from Tray 1. Do not
overfill the input tray or open it while it is in use. Doing so can cause jams in the printer.
1. Remove the tray from the printer. Move the CUSTOM/STANDARD switch to the
STANDARD position.
2. Adjust the rear media-length guide by squeezing the guide adjustment latch and sliding
the back of the tray to the length of the media being used.
3. Push down the media lift plate until it locks.
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Configuring input trays
83
4. Slide the media-width guides open to the size for the media you are using.
5. Load media face-up, making sure that the corners of the media fit under the front corner
tabs.
Note
If the tray is not properly adjusted, the printer might display an error message or the media
might jam.
Note
If you are duplex printing, see Two-sided (duplex) printing for loading instructions.
6. Insert the tray into the printer. The printer will display the tray’s media type and size. If
the configuration is not correct, press the key when the printer prompts you to
configure the tray for type and size. (For more information see To configure a tray when
loading paper.)
7. If the configuration is correct, press
to clear the message.
Loading undetectable standard-sized media into Tray 2, Tray
3, and Tray 4
Undetectable standard-sized media sizes are not marked in the tray, but are listed in the
Size menu for the tray.
The following undetectable standard-sized media is supported in Trays 2, 3, and 4:
executive (JIS), 8.5 by 13, double Japan postcard, and 16K.
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Chapter 4 Printing tasks
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CAUTION
Do not print cardstock, envelopes, or unsupported sizes of media from Tray 2, Tray 3, or
Tray 4. Print on these types of media only from Tray 1. Do not overfill the input tray or open
it while it is in use. Doing so can cause paper jams.
1. Remove the tray from the printer. Move the CUSTOM/STANDARD switch to the
CUSTOM position.
2. Adjust the rear media-length guide by squeezing the guide adjustment latch and sliding
the back of the tray to the length of the media being used.
3. Push down the media lift plate until it locks.
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Configuring input trays
85
4. Slide the media-width guides open to the size for the media you are using.
5. Load media face-up, making sure that the corners of the media fit under the front corner
tabs.
Note
If the tray is not properly adjusted, the printer might display an error message or the media
might jam.
Note
If you are duplex printing, see Two-sided (duplex) printing for loading instructions.
6. Insert the tray into the printer. The printer will display the tray’s media type and size. If
the configuration is not correct, press the key when the printer prompts you to
configure the tray for type and size. (For more information, see To configure a tray
when loading paper.)
7. If the configuration is correct, press
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Chapter 4 Printing tasks
to clear the message.
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Loading custom-sized media into Tray 2, Tray 3, and Tray 4
The Custom media menu will be displayed when the Tray 2, Tray 3, or Tray 4 switch is in
the Custom size position. You must also change the size setting on the control panel to
custom and set the unit of measure, X dimension, and Y dimension. See To configure a
tray to match print job settings for more information.
1. Remove tray from the printer.
2. Move the tray switch to the CUSTOM size position. Once a custom size is set for a tray,
it will be retained until the switch is moved back to STANDARD or until you manually
change the configuration.
3. Slide the media width guides all the way open and adjust the rear media-length guide to
the length of the paper being used.
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Configuring input trays
87
4. Push down the media lift plate until it locks.
5. Load media face-up, making sure that the corners of the media fit under the front tabs.
Note
If you are duplex printing, see Two-sided (duplex) printing for loading instructions.
6. Slide the media width guides in making sure that they gently touch the paper. Insert the
tray into the printer.
7. Insert the tray into the printer. The printer will display the tray’s type and size
configuration. To specify specific custom dimensions, or if the type is not correct, press
the key when the printer prompts To change size or type press . To enter specific
dimensions or change the size selection from ANY CUSTOM to custom, see To
configure a tray to match print job settings.
8. If the configuration is correct, press
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Chapter 4 Printing tasks
to clear the message.
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Printing on special media
Use these guidelines when printing on special types of media.
Note
Special media such as envelopes, transparencies, custom-size paper, or heavy media
greater than 120 g/m 2 is used in Tray 1.
To print on any special media, use the following procedure:
1. Load the media in the paper tray.
2. When the printer prompts you for the paper type, select the correct media type for the
paper loaded in the tray. For example, select HIGH GLOSS IMAGES when loading HP
High Gloss Laser Paper.
3. In the software application or the printer driver, set the media type to match the media
type that is loaded in the paper tray.
Note
For the best print quality, always verify that the media type selected on the printer control
panel and the media type selected in the application or printer driver match the type of
media loaded in the tray.
Transparencies
When printing on transparencies, use the following guidelines:
●
Handle transparencies using the edges. Oils from your fingers deposited on the
transparency can cause print quality problems.
●
Use only overhead transparencies recommended for use in this printer. HewlettPackard recommends using HP Color LaserJet Transparencies with this printer. HP
products are designed to work together for optimum printing results.
●
In either the software application or the driver, select TRANSPARENCY as the media
type, or print from a tray that is configured for transparencies.
For more information about how to access the printer drivers, see Accessing the printer
drivers.
CAUTION
Transparencies not designed for LaserJet printing will melt in the printer, causing damage
to the printer.
Glossy paper
Note
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●
In either the software application or the driver, select GLOSSY, HEAVY, or HIGH
GLOSS IMAGES as the media type, or print from a tray that is configured for glossy
paper.
●
Use the control panel to set the media type to GLOSSY for the input tray being used.
●
Because this affects all print jobs, it is important to return the printer to its original
settings once the job has printed. See Configuring input trays for more information.
Hewlett-Packard recommends using HP Color LaserJet Soft Gloss paper with this printer.
HP products are designed to work together for optimum printing results. If HP Color
LaserJet Soft Gloss paper is not used with this printer, print quality may be compromised.
Printing on special media
89
Colored paper
●
Colored paper should be of the same high quality as white xerographic paper.
●
Pigments used must be able to withstand the printer’s fusing temperature of 190° C
(374° F) for 0.1 second without deterioration.
●
Do not use paper with a colored coating that was added after the paper was produced.
●
The printer creates colors by printing patterns of dots, overlaying and varying their
spacing to produce various colors. Varying the shade or color of the paper will affect the
shades of the printed colors.
Printing images
To obtain the best print quality when printing images, use HP High Gloss Laser Paper
(Q2420A) with the HP High Gloss (Images) media type setting.
●
In either the software application or the printer driver, select HIGH GLOSS IMAGES as
the media type, or print from a tray that is configured for glossy paper.
●
You can also configure the printer using settings on the printer control panel. See
Configuring input trays for more information.
Envelopes
Note
Envelopes can be printed only from Tray 1. Set the tray’s media size to the specific
envelope size. See Printing envelopes from Tray 1.
Adhering to the following guidelines will help ensure proper printing on envelopes and help
prevent printer jams:
●
Do not load more than 20 envelopes into Tray 1.
●
The weight rating of envelopes should not exceed 105 g/m 2 (28 lb bond).
●
Envelopes should be flat.
●
Do not use envelopes with windows or clasps.
●
Envelopes must not be wrinkled, nicked, or otherwise damaged.
●
Envelopes with peel-off adhesive strips must use adhesives that can withstand the heat
and pressures of the printer’s fusing process.
●
Envelopes should be loaded face-down and with the postage end feeding into the
printer first.
Labels
Note
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For printing labels, set the tray’s media type to LABELS in the printer control panel. See
Configuring input trays. When printing labels, use the following guidelines:
●
Verify that the labels’ adhesive material can tolerate temperatures of 190° C (374° F) for
0.1 second.
●
Verify that there is no exposed adhesive material between the labels. Exposed areas
can cause labels to peel off during printing, which can cause printer jams. Exposed
adhesive can also cause damage to printer components.
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●
Do not re-feed a sheet of labels.
●
Verify that the labels lie flat.
●
Do not use labels that are wrinkled, bubbled, or otherwise damaged.
Heavy paper
The following heavy paper types can be used with the HP Color LaserJet 4650 series
printer.
Paper type
Paper weight
Heavy
105-119 g/m 2
28-32 lb
Extra heavy
120-163 g/m 2
32-43 lb
Cardstock
164-200 g/m 2
43-53 lb
Intermediate
90-104 g/m 2
24-28 lb
Tough paper
5 mil
44 lb
When printing on heavy paper types, use the following guidelines:
CAUTION
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●
Use Tray 1 for paper that is heavier than 120 g/m 2 to 200 g/m 2 (32 lb bond up to 53 lb
bond).
●
For optimum results when printing on heavy paper, use the printer control panel to set
the media type for the tray to HEAVY.
●
In either the software application or the driver, select Heavy as the media type, or print
from a tray that is configured for heavy paper.
●
Because this setting affects all print jobs, it is important to return the printer back to its
original settings once the job has printed. See Configuring input trays.
In general do not use paper that is heavier than the media specification recommended for
this printer. Doing so can cause misfeeds, paper jams, reduced print quality, and excessive
mechanical wear.
Printing on special media
91
HP LaserJet Tough paper
When printing on HP LaserJet Tough paper, use the following guidelines:
●
Handle HP LaserJet Tough paper using the edges. Oils from your fingers deposited on
HP LaserJet Tough paper can cause print quality problems.
●
Use only HP LaserJet Tough paper with this printer. HP products are designed to work
together for optimum printing results.
●
In either the software application or the driver, select TOUGH PAPER as the media
type, or print from a tray that is configured for HP LaserJet Tough paper.
Preprinted forms and letterhead
Observe the following guidelines for best results with preprinted forms and letterhead:
●
Forms and letterhead must be printed with heat-resistant inks that will not melt,
vaporize, or release hazardous emissions when subjected to the printer’s fusing
temperature of approximately 190° C (374° F) for 0.1 second.
●
Inks must be non-flammable and should not adversely affect any printer rollers.
●
Forms and letterhead should be sealed in a moisture-proof wrapping to prevent
changes during storage.
●
Before loading preprinted paper such as forms and letterhead, verify that the ink on the
paper is dry. During the fusing process, wet ink can come off of preprinted paper.
●
When duplex printing, load pre-printed forms and letterhead into Tray 2 and Tray 3 with
the front of the page facing down and the top edge of the page towards the back of the
printer. To load pre-printed forms and letterhead into Tray 1, load them with the front of
the page facing up and the bottom edge feeding into the printer first.
Recycled paper
This printer supports the use of recycled paper. Recycled paper must meet the same
specifications as standard paper. See the HP LaserJet Printer Family Print Media Guide.
Hewlett-Packard recommends that recycled paper contain no more than 5 percent ground
wood.
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Two-sided (duplex) printing
Some printer models are capable of duplex printing (printing on both sides of a page). To
find out which models support automatic two-sided printing, see Printer configurations. All
printer models support manual two-sided printing.
Note
You must specify two-sided printing options in your software application or in the printer
driver in order to print on both sides of the page. If this option is not visible in the software
application or printer driver, use the following information to make duplex printing options
available.
To use two-sided printing:
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●
Verify that the printer driver is configured to show the two-sided printing options:
automatic and/or manual. For instructions, see the online Help for the printer driver or
for more information about how to access the printer drivers, see Accessing the printer
drivers.
●
Once the two-sided printing option is shown, select the appropriate two-sided printing
options in the printer driver software. Two-sided printing options include page and
binding orientation. For more information about options for binding 2-sided printing jobs,
see Options for binding two-sided printing jobs.
●
Automatic two-sided printing is not supported for certain media types, including
transparencies, envelopes, labels, heavy, extra heavy, cardstock, and Tough paper.
(The maximum weight paper for automatic duplex printing is 105 g/m 2 (28 lb) bond.)
●
Automatic two-sided printing only supports letter, legal, and A4 paper sizes.
●
Manual two-sided printing can support all sizes and more types of media.
(Transparencies, envelopes, and labels are not supported.)
●
If both automatic and manual two-sided printing are enabled, the printer will
automatically print on two sides if the size and type are supported by the duplexer.
Otherwise, it will manually duplex.
Two-sided (duplex) printing
93
●
For best results, avoid two-sided printing wtih rough-textured, heavy-weight media.
●
When using special media such as letterhead or forms, place the media face down in
Trays 2, 3, or 4. Place special media face up in Tray 1. (This is different than for onesided printing.)
Control panel settings for automatic two-sided printing
Many software applications allow you to change two-sided print settings. If your software
application or printer driver does not allow you to adjust two-sided printing settings, you can
adjust these settings through the control panel. The factory default setting is OFF.
CAUTION
Do not use two-sided printing when printing on labels. Serious damage may result.
To enable or disable two-sided printing from the printer control panel
Note
Changing settings for two-sided printing through the printer control panel affects all print
jobs. Whenever possible, change settings for two-sided printing through your software
application or printer driver.
Note
Any changes made in the printer driver will override settings made using the printer control
panel.
1. Press MENU to enter the MENUS.
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2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to select PRINTING.
5. Press
to highlight DUPLEX.
6. Press
to select DUPLEX.
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7. Press or to select ON to enable 2-sided printing or OFF to disable automatic 2sided printing.
8. Press
to set the value.
9. Press MENU.
10. Select two-sided printing from your software application or printer driver, if possible.
Note
To select two-sided printing from the printer driver, the driver must first be properly
configured. (For instructions, see the online Help for the printer driver or for more
information about how to access the printer drivers, see Accessing the printer drivers.)
Duplexing blank pages
The printer will not normally print blank second sides of duplexed pages, resulting in faster
performance. However, if the paper type is set to ANY SIZE, LETTERHEAD,
PREPRINTED, or PREPUNCHED, the blank second sides print to prevent text from printing
on the wrong side of the page.
Options for binding two-sided printing jobs
Before printing a two-sided document, use the printer driver to choose the edge on which
you will bind your finished document. Long-edge or book binding is the conventional layout
used in book binding. Short-edge or tablet binding is the typical calendar binding.
Note
The default binding setting is to bind on the long edge when the page is set up for portrait
orientation. To change to long-edge binding, click the Flip Pages Up check box.
Manual 2-sided printing
If you want to print on two sides (duplex) on paper other than the supported sizes or weights
(for example, paper heavier than 120 g/m 2 (32 lb) or very thin paper), or if your printer does
not support automatic 2-sided printing, you will have to go to the printer and reinsert the
paper manually after the first side has printed.
Note
Damaged or previously used paper can cause paper jams and should not be used.
Note
Manual 2-sided printing is not supported for Windows 98 and NT 4.0 systems that use the
PS driver.
To manually print on two sides (duplex)
1. Ensure that the printer driver is configured to allow manual duplexing. In the printer
driver, select Allow Manual Duplex. See Accessing the printer drivers.
2. From the application, open the printer driver.
3. Select the appropriate size and type.
4. On the Finishing tab, click Print on Both Sides or Print on Both Sides (Manually).
5. The default binding option is to bind on the long edge of the paper in portrait layout. To
change the setting, click the Finishing tab, and select the Flip pages up checkbox.
6. Click OK. The Print on Both Sides instructions will appear. Follow the instructions to
finish printing your document.
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Two-sided (duplex) printing
95
Note
If total sheets exceed the Tray 1 capacity for manual duplex jobs, feed the top 100 sheets
and press . When prompted, feed the next 100 sheets and press . Repeat as necessary
until all the sheets from the output stack have been loaded into Tray 1.
For more information about how to access the printer drivers, see Accessing the printer
drivers.
Printing booklets
Some versions of the printer driver let you control the printing of booklets when duplexing.
You can select binding on the left or right side on letter, legal, or A4 paper size. Windows
2000 and XP supports booklet printing for all paper sizes.
See the printer driver online Help for more information about the printing booklets feature.
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Special printing situations
Use these guidelines when printing on special types of media.
Printing a different first page
Use the following procedure to print the first page of a document on a different media type
than the rest of the document, for example, to print the first page of a document on
letterhead paper and the rest on plain paper.
1. From your application or printer driver, specify a tray for the first page and another tray
for the remaining pages.
For more information about how to access the printer drivers, see Accessing the printer
drivers.
2. Load the special media into the tray that you specified in step 1.
3. Load the media for the remaining pages of the document into another tray.
You can also print on different media by using the printer control panel or printer driver to
set the types of media that are loaded in the trays and then selecting the first and remaining
pages by media type.
Printing a blank back cover
Use the following procedure to print a blank back cover. You can also select an alternate
paper source or print on a different media type than the rest of the document.
1. On the printer driver’s Paper tab, select Use different paper, then from the drop-down
list, select Back Cover, check Add a blank back cover, and then click OK.
2. For more information about how to access the printer drivers, see Accessing the printer
drivers.
You can also select an alternate paper source or print a blank back cover on a different
media type than the rest of the document. If desired, select a different source and type from
the drop-down lists.
Printing on custom-size media
The printer supports single-sided printing on custom-size media. Tray 1 supports media
sizes from 76 by 127 mm (3 by 5 inches) to 216 by 356 mm (8.5 by 14 inches). Tray 2 and
optional Tray 3 and Tray 4 support media sizes from 182 by 210 mm (7.16 by 8.27 inches)
to 216 by 356 mm (8.5 by 14 inches).
When printing on custom-size media, if Tray 1 is configured in the printer control panel as
TRAY X TYPE= ANY TYPE and TRAY X SIZE= ANY SIZE, the printer will print on
whatever media is loaded in the tray. When printing on custom-size media from Trays 2, 3,
or 4, adjust the switch on the tray to the custom position, and from the control panel, set
the media size to custom or ANY CUSTOM.
Some software applications and printer drivers allow you to specify custom paper-size
dimensions. You can configure custom paper sizes from the printer driver’s Paper tab or
Forms tab (Windows 2000 and XP). Be sure to set the correct paper size in both the page
setup and print dialog boxes.
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Special printing situations
97
For more information about how to access the printer drivers, see Accessing the printer
drivers.
If your software application requires you to calculate margins for custom-size paper, see the
online Help for that application.
Stopping a print request
You can stop a print request either from the printer control panel or from your software
application. To stop a print request from a computer on a network, see the online Help for
the specific network software.
Note
It may take some time for all printing to clear after you have canceled a print job.
To stop the current print job from the printer control panel
1. Press STOP on the printer control panel to pause the job that is currently printing. The
control panel menu provides the option to resume printing or to cancel the current job.
2. Press MENU to exit the menu and resume printing.
3. Press
to cancel the job.
Pressing STOP does not affect subsequent print jobs that are stored in the printer buffer.
To stop the current print job from your software application
A dialog box will appear briefly on the control panel display, giving you the option to cancel
the print job.
If several requests have been sent to the printer through your software, they might be
waiting in a print queue (for example, in Windows Print Manager). See the software
documentation for specific instructions on canceling a print request from the computer.
If a print job is waiting in a print queue (computer memory) or print spooler (Windows 98,
2000, XP, or Me), delete the print job there.
For Windows 98, 2000, XP, or Me, go to Start, Settings, and then Printers. Double-click
the HP Color LaserJet 4650 series printer icon to open the print spooler. Select the print
job you want to cancel, and then press Delete. If the print job is not cancelled, you might
need to shut down and restart the computer.
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Job storage features
The HP Color LaserJet 4650 series printer lets you store a job in the printer’s memory for
printing at a later time. The job storage features use memory from both the hard disk and
random access memory (RAM). These job storage features are described below.
To support job storage features for complex jobs, or if you often print complex graphics,
print PostScript (PS) documents, or use many downloaded fonts, HP recommends that you
install additional memory. Added memory also gives you more flexibility in supporting jobstorage features, such as quick copying.
Note
To use the Private Job and Proof and Hold features, you must have a minimum of 192 MB
of memory: 256 MB DDR plus 32 MB of additional memory on the formatter board. To use
the quick copy and stored jobs features you must install an optional hard disk in the printer
(HP Color LaserJet 4650, 4650n, 4650dn, 4650dtn models) and properly configure the
drivers.
CAUTION
Make sure to uniquely identify jobs in the printer driver before printing. Using default names
may override previous jobs with the same default name or cause the job to be deleted. For
more information about how to access the printer drivers, see Accessing the printer drivers.
Storing a print job
You can download a print job to the printer without printing it. You can then print the job at
any time through the printer control panel. For example, you may want to download a
personnel form, calendar, time sheet, or accounting form that other users can access and
print.
To store a print job permanently, select the Stored Job option in the driver when printing
the job.
1. Press MENU to enter MENUS.
2. RETRIEVE JOB is highlighted.
3. Press
to select RETRIEVE JOB.
4. Press
to highlight your USER NAME.
5. Press
to select your USER NAME.
6. Press
to highlight a JOB NAME.
7. Press
to select the JOB NAME.
PRINT is highlighted.
8. Press
to select PRINT.
9. Press
or
10. Press
to select the digit. The number changes to an asterisk.
to select the first digit of the PIN.
11. Repeat steps 10 and 11 for the remaining three digits of the PIN.
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12. Press
when finished entering PIN.
13. Press
or
14. Press
to print the job.
to select the number of copies needed.
Job storage features
99
Quick copying a job
Quick Copy stores a copy of a printed job on the hard disk, and allows you to print
additional copies of a print job using the control panel. The number of quick-copy print jobs
that can be stored in the printer is set from the printer control panel.
This feature can be turned on or off from the driver.
1. Press MENU to enter MENUS.
2. RETRIEVE JOB is highlighted.
3. Press
to select RETRIEVE JOB.
4. Press
to highlight your USER NAME.
5. Press
to select your USER NAME.
6. Press
to highlight a JOB NAME.
7. Press
to select the JOB NAME.
PRINT is highlighted.
8. Press
to select PRINT.
9. Press
or
10. Press
to print the job.
to select the number of copies.
Proofing and holding a job
The proof and hold feature provides a quick and easy way to print and proof one copy of a
job and then print addtional copies. This option stores the print job on the printer hard disk
or in printer RAM memory, and prints only the first copy of the job, allowing you to check the
first copy. If the document prints correctly, you can print the remaining copies of the print job
from the printer control panel. The number of proof-and-hold print jobs that can be stored in
the printer is set from the printer control panel.
To permanently store the job and prevent the printer from deleting it, select the Stored Job
option in the driver.
Printing stored jobs
1. Press MENU to enter MENUS.
RETRIEVE JOB is highlighted.
2. Press
to select RETRIEVE JOB.
3. Press
to highlight your USER NAME.
4. Press
to select your USER NAME.
5. Press
to highlight a JOB NAME.
6. Press
to select the JOB NAME.
PRINT is highlighted.
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7. Press
to select PRINT.
8. Press
or
9. Press
to print the job.
Chapter 4 Printing tasks
to select the number of copies.
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Deleting stored jobs
When you send a stored job, the printer overwrites any previous jobs with the same user
and job name. If there is not a job already stored under the same user and job name, and
the printer needs additional space, the printer may delete other stored jobs starting with the
oldest. The default number of jobs that can be stored is 32. You can change the number of
jobs that can be stored from the control panel. For more information about setting the job
storage limit, see Configure device menu.
A job can be deleted from the control panel, from the embedded Web server, or from
HP Web Jetadmin. To delete a job from the control panel, use the following procedure:
1. Press MENU to enter MENUS.
RETRIEVE JOB is highlighted.
2. Press
to select RETRIEVE JOB.
3. Press
to highlight your USER NAME.
4. Press
to select your USER NAME.
5. Press
to highlight a JOB NAME.
6. Press
to select the JOB NAME.
7. Press
to highlight DELETE.
8. Press
to select DELETE.
9. Press
to delete the job.
Private jobs
This option allows you to send a print job directly to the printer memory. Selection of Private
Job activates the PIN field. The print job can be printed only after you type a PIN in the
printer control panel. After the job is printed, the printer removes the job from the printer
memory. This feature is useful when you are printing sensitive or confidential documents
that you do not want to leave in an output bin after printing. Private Job stores the print job
on the hard disk or in printer RAM memory. After it is released for printing, the private job is
immediately deleted from the printer. If more copies are needed, you have to reprint the job
from the program. If you send a second private job to the printer with the same user name
and job name as an existing private job (and you have not released the original job for
printing), the job will overwrite the existing job, regardless of the PIN. Private jobs are
deleted if power to the printer is turned off.
Note
A lock symbol next to a job name indicates that the job is private.
Specify that a job is private from the driver. Select the Private Job option and type a 4-digit
PIN. To avoid overwriting jobs with the same name, also specify a username and job name.
Printing a private job
1. Press MENU to enter MENUS.
RETRIEVE JOB is highlighted.
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2. Press
to select RETRIEVE JOB.
3. Press
to highlight your USER NAME.
4. Press
to select your USER NAME.
Job storage features
101
5. Press
to highlight a JOB NAME.
6. Press
to select the JOB NAME.
PRINT is highlighted.
7. Press
to select PRINT.
8. Press
or
9. Press
to select the digit. The number changes to an asterisk.
to select the first digit of the PIN.
10. Repeat steps 8 and 9 for the remaining three digits of the PIN.
11. Press
when finished entering PIN.
12. Press
or
13. Press
to print the job.
to select the number of copies.
Deleting a private job
A private job can be deleted from the printer control panel. You can delete a job without
printing it, or IT WILL BE AUTOMATICALLY DELETED after it is printed.
1. Press MENU to enter MENUS.
RETRIEVE JOB is highlighted.
2. Press
to select RETRIEVE JOB.
3. Press
to highlight your USER NAME.
4. Press
to select your USER NAME.
5. Press
to highlight a JOB NAME.
6. Press
to select the JOB NAME.
7. Press
to highlight DELETE.
8. Press
to select DELETE.
9. Press
or
10. Press
to select the digit. The number changes to an asterisk.
to select the first digit of the PIN.
11. Repeat steps 9 and 10 for the remaining three digits of the PIN.
12. Press
when finished entering PIN.
13. Press
to delete the job.
Mopier mode
When Mopier Mode is enabled, the printer produces multiple, collated copies from a single
print job. Multiple-original printing (mopying) increases printer performance and reduces
network traffic by sending the job to the printer once, then storing it in the printer’s RAM.
The remainder of the copies are printed at the printer’s fastest speed. All documents can be
created, controlled, managed, and finished from the desktop, which eliminates the extra
step of using a photocopier.
The HP Color LaserJet 4650 series printers support the mopying feature, provided they
have enough total memory (at least 192 MB of total memory: 160 MB DDR plus 32 MB on
the formatter board), and the mopying feature is enabled by default if the Mopier Mode
setting is Enabled in the Device Settings tab.
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Managing memory
This printer supports up to 544 MB of memory: 512 MB DDR plus 32 MB of additional
memory on the formatter board. You can add additional memory by installing dual data-rate
(DDR) memory. To allow for memory expansion, the printer has two DDR slots, which
accept 128 or 256 MB of RAM each. For information about installing memory, see Working
with memory and print server cards.
Note
Memory specification: HP Color LaserJet 4650 series printers use 200-pin small outline dual
inline memory modules (SODIMM) that support 128 or 256 MB of RAM.
The printer features Memory Enhancement Technology (MEt), which automatically
compresses page data to provide the most efficient use of the printer’s RAM.
The printer uses DDR SODIMM. Extended data output (EDO) DIMMs are not supported.
Note
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If memory problems occur when you are printing complex graphics, you can make more
memory available by removing downloaded fonts, style sheets, and macros from printer
memory. Reducing the complexity of a print job from within an application can help avoid
memory problems.
Managing memory
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5
Managing the printer
This chapter describes how to manage the printer. The following topics are covered:
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●
Printer information pages
●
Using the embedded Web server
●
Using the hp toolbox
105
Printer information pages
From the printer control panel, you can print pages that give details about the printer and its
current configuration. The procedures for printing the following information pages are
described here:
●
menu map
●
configuration page
●
supplies status page
●
usage page
●
demo page
●
print RGB samples
●
print CMYK samples
●
file directory
●
PCL or PS font list
●
event log
Menu map
To see the current settings for the menus and items available in the control panel, print a
control panel menu map.
1. Press MENU to enter the MENUS.
2. Press
to highlight INFORMATION.
3. Press
to select INFORMATION.
4. If PRINT MENU MAP is not highlighted, press
5. Press
or
until it is highlighted.
to select PRINT MENU MAP.
The message Printing... MENU MAP appears on the display until the printer finishes
printing the menu map. The printer returns to the Ready state after printing the menu map.
You might want to store the menu map near the printer for reference. The content of the
menu map varies, depending on the options currently installed in the printer. (Many of these
values can be overridden from the printer driver or software application.)
For a complete list of control panel menus and possible values, see Menu hierarchy.
Configuration page
Use the configuration page to view current printer settings, to help troubleshoot printer
problems, or to verify installation of optional accessories, such as memory (DIMMs), paper
trays, and printer languages.
1. Press MENU to enter the MENUS.
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2. Press
to highlight INFORMATION.
3. Press
to select INFORMATION.
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4. Press
to highlight PRINT CONFIGURATION.
5. Press
to select PRINT CONFIGURATION.
The message Printing... CONFIGURATION appears on the display until the printer finishes
printing the configuration page. The printer returns to the Ready state after printing the
configuration page.
Note
If the printer is configured with EIO cards (for example, an HP Jetdirect print server) or an
optional hard disk drive, an additional configuration page will print that provides information
about those devices.
Supplies status page
The supplies status page illustrates the remaining life for the following printer supplies:
●
print cartridges (all colors)
●
transfer unit
●
fuser
To print the supplies status page:
1. Press MENU to enter the MENUS.
2. Press
to highlight INFORMATION.
3. Press
to select INFORMATION.
4. Press
to highlight PRINT SUPPLIES STATUS PAGE.
5. Press
to select PRINT SUPPLIES STATUS PAGE.
The message Printing... SUPPLIES STATUS appears on the display until the printer
finishes printing the supplies status page. The printer returns to the Ready state after
printing the supplies status page.
Note
If you are using non-HP supplies, the supplies status page will not show the remaining life
for those supplies. For more information, see Non-HP print cartridges.
Usage page
The usage page lists a page count for each size of media that has passed through the
printer. This page count includes the number of pages that were printed on one side, the
number that were printed on two sides (duplexed), and totals of the two printing methods for
each media size. It also lists the average percentage of page coverage for each color.
1. Press MENU to enter the MENUS.
2. Press
to highlight INFORMATION.
3. Press
to select INFORMATION.
4. Press
to highlight PRINT USAGE PAGE.
5. Press
to select PRINT USAGE PAGE.
The message Printing... USAGE PAGE appears on the display until the printer finishes
printing the usage page. The printer returns to the Ready state after printing the usage
page.
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Demo
A demo page is a color photograph that demonstrates print quality.
1. Press MENU to enter the MENUS.
2. Press
to highlight INFORMATION.
3. Press
to select INFORMATION.
4. Press
to highlight PRINT DEMO.
5. Press
to select PRINT DEMO.
The message Printing... DEMO PAGE appears on the display until the printer finishes
printing the demo page. The printer returns to the Ready state after printing the demo page.
Print CMYK samples
Use the PRINT CMYK SAMPLES page to print CMYK color samples to match the color
values in your application.
1. Press MENU to enter the MENUS.
2. Press
to highlight INFORMATION.
3. Press
to select INFORMATION.
4. Press
to highlight PRINT CMYK SAMPLES.
5. Press
to select PRINT CMYK SAMPLES.
The message Printing... CMYK Samples appears on the display until the printer finishes
printing the demo page. The printer returns to the Ready state after printing the demo page.
Print RGB samples
Use the PRINT RGB SAMPLES page to print RGB color samples to match the color values
in your application.
1. Press MENU to enter the MENUS.
2. Press
to highlight INFORMATION.
3. Press
to select INFORMATION.
4. Press
to highlight PRINT RGB SAMPLES.
5. Press
to select PRINT RGB SAMPLES.
The message Printing... RGB Samples appears on the display until the printer finishes
printing the demo page. The printer returns to the Ready state after printing the demo page.
File directory
The file directory page contains information for all installed mass storage devices. This
option does not appear if no mass storage devices are installed.
1. Press MENU to enter the MENUS.
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2. Press
to highlight INFORMATION.
3. Press
to select INFORMATION.
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4. Press
to highlight PRINT FILE DIRECTORY.
5. Press
to select PRINT FILE DIRECTORY.
The message Printing... FILE DIRECTORY appears on the display until the printer finishes
printing the file directory page. The printer returns to the Ready state after printing the file
directory page.
PCL or PS font list
Use the font lists to see which fonts are currently installed in the printer. (The font lists also
show which fonts are resident on an optional hard disk accessory or flash DIMM.)
1. Press MENU to enter the MENUS.
2. Press
to highlight INFORMATION.
3. Press
to select INFORMATION.
4. Press
to highlight PRINT PCL FONT LIST or PRINT PS FONT LIST.
5. Press
to select PRINT PCL FONT LIST or PRINT PS FONT LIST.
The message Printing... FONT LIST appears on the display until the printer finishes
printing the font list page. The printer returns to the Ready state after printing the font list
page.
Event log
The event log lists the printer events, including printer jams, service errors, and other printer
conditions.
1. Press MENU to enter the MENUS.
2. Press
to highlight DIAGNOSTICS.
3. Press
to select DIAGNOSTICS.
4. Press
to highlight PRINT EVENT LOG.
5. Press
to select PRINT EVENT LOG.
The message Printing... EVENT LOG appears on the display until the printer finishes
printing the event log. The printer returns to the Ready state after printing the event log.
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Using the embedded Web server
When the printer is directly connected to a computer, the embedded Web server is
supported for Windows 95 and later. In order to use the embedded Web server with a direct
connection, you must choose the Custom installation option when you install the printer
driver. Select the option to load Printer Status and Alerts. The proxy server is installed as
part of the Printer Status and Alerts software.
When the printer is connected to the network, the embedded Web server is automatically
available. You may access the embedded Web server from Windows 95 and later.
The embedded Web server allows you to view printer and network status and to manage
printing functions from your computer instead of from the printer control panel. Below are
examples of what you can do using the embedded Web server:
●
view printer control status information
●
set the type of paper loaded in each tray
●
determine the remaining life on all supplies and order new ones
●
view and change tray configurations
●
view and change the printer control panel menu configuration
●
view and print internal pages
●
receive notification of printer and supplies events
●
view and change network configuration
To use the embedded Web server, you must have Microsoft Internet Explorer 6.0 or later,
or Netscape Navigator 6.2 or later. The embedded Web server works when the printer is
connected to an IP-based network. The embedded Web server does not support IPX-based
printer connections. You do not have to have Internet access to open and use the
embedded Web server. For more information about the HP embedded Web server, see the
HP Embedded Web Server User Guide. You can find this guide on the CD-ROM included
with the printer.
To access the embedded Web server
In a supported Web browser on your computer, type the IP address for the printer. (To find
the IP address, print a configuration page. For more information about printing a
configuration page, see Printer information pages.)
Note
Once you open the URL, you can bookmark it so that you can return to it quickly in the
future.
1. The embedded Web server has three tabs that contain settings and information about
the printer: the Information tab, the Settings tab, and the Network tab. Click the tab
that you want to view.
2. See the following sections for more information about each tab.
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Information tab
The Information pages group consists of the following pages.
●
Device Status. This page displays the printer status and shows the life remaining of HP
supplies, with 0 percent representing that a supply is empty. The page also shows the
type and size of print media set for each tray. To change the default settings, click
Change Settings.
●
Configuration page. This page shows the information found on the printer
configuration page.
●
Supplies Status. This page shows the life remaining of HP supplies, with 0 percent
representing that a supply is empty. This page also provides supplies part numbers. To
order new supplies, click Order Supplies in the Other Links area on the left side of the
window. To visit any website, you must have Internet access.
●
Event log. This page shows a list of all printer events and errors.
●
Usage page. This page shows a summary of the number of pages the printer has
printed, grouped by size and type.
●
Device Information. This page also shows the printer network name, address, and
model information. To change these entries, click Device Information on the Settings
tab.
●
Control panel. This page shows an image of the text currently appearing on the
printer’s control panel display.
Settings tab
This tab allows you to configure the printer from your computer. The Settings tab can be
password protected. If this printer is networked, always consult with the printer administrator
before changing settings on this tab.
The Settings tab contains the following pages.
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●
Configure Device. Configure all printer settings from this page. This page contains the
traditional menus found on printers using a control panel display. These menus include
Information, Paper Handling, and Configure Device.
●
Alerts. Network only. Set up to receive e-mail alerts for various printer and supplies
events. Alerts may also be sent to a URL.
●
E-mail. Network only. Used in conjunction with the Alerts page to set up incoming and
outgoing e-mail, as well as to set e-mail alerts.
●
Security. Set a password that must be entered to gain access to the Settings and
Networking tabs. Enable and disable certain features of the embedded Web server.
●
Other Links. Add or customize a link to another website. This link is displayed in the
Other Links area on all embedded Web server pages. These permanent links always
appear in the Other Links area: HP Instant Support™, Order Supplies, and Product
Support.
●
Device Information. Name the printer and assign an asset number to it. Enter the
name and e-mail address for the primary contact who will receive information about the
printer.
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111
●
Language. Determine the language in which to display the embedded Web server
information.
●
Time Services. Configure the printer’s time settings.
Networking tab
This tab allows the network administrator to control network-related settings for the printer
when it is connected to an IP-based network. This tab will not appear if the printer is directly
connected to a computer, or if the printer is connected to a network using anything other
than an HP Jetdirect print server card.
Other links
This section contains links that connect you to the Internet to order supplies or obtain
product support. You must have Internet access to use any of these links. If you use a dialup connection and did not connect when you first opened the embedded Web server, you
must connect before you can visit these websites. Connecting might require that you close
the embedded Web server and reopen it.
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●
HP Instant Support™. Connects you to the HP website to help you find solutions. This
service analyzes your printer error log and configuration information to provide
diagnostic and support information specific to your printer.
●
Order Supplies. Click this link to connect to the HP website and order genuine HP
supplies, such as print cartridges and paper.
●
Product Support. Connects to the support site for the HP Color LaserJet 4650 printer.
Then, you can search for help regarding general topics.
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Using the hp toolbox
The HP toolbox is a Web application that you can use for the following tasks:
●
Check the printer status.
●
Configure the printer settings (access device Web page settings).
●
View troubleshooting information.
●
View online documentation.
●
Print internal printer information pages.
●
Receive pop-up status messages.
You can view the HP toolbox when the printer is directly connected to your computer or
when it is connected to a network. The HP toolbox software is automatically installed as part
of the typical software installation.
Note
You do not have to have Internet access to open and use the HP toolbox. However, if you
click a link in the Other Links area, you must have Internet access to go to the site
associated with the link. See Other links for more information.
Supported operating systems
HP toolbox is supported for the following operating systems:
●
Windows 98, 2000, Me, and XP
●
Macintosh OS 10.2 or later
Supported browsers
To use the HP toolbox, you must have one of the following browsers:
●
Microsoft Internet Explorer 5.5 or later (Internet Explorer 5.2 or later for Macintosh)
●
Netscape Navigator 7.0 or later (Netscape Navigator 7.0 or later for Macintosh)
●
Opera Software ASA Opera™ 7.0 for Windows
●
Safari 1.0 software for Macintosh
All pages can be printed from the browser.
To view hp toolbox
On the Start menu, select Programs, select HP Color LaserJet 4650, and then select HP
LaserJet toolbox.
Note
You can also view the HP toolbox by clicking the system tray icon or the desktop icon.
The HP toolbox opens in a Web browser.
Note
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Once you open the URL, you can bookmark it so that you can return to it quickly in the
future.
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HP toolbox sections
The HP toolbox software contains the following sections:
●
Status tab
●
Troubleshooting tab
●
Alerts tab
●
Documentation tab
●
Device Settings button
Other links
Each page in the HP toolbox contains links to the HP website for the following information:
●
Product registration
●
Product support
●
Ordering supplies
●
HP Instant support™
You must have Internet access to use any of these links. If you use a dial-up connection
and did not connect when you first opened the HP toolbox, you must connect before you
can visit these websites.
Status tab
The Status tab has links to the following main pages:
●
Device Status. View printer status information. This page will indicate printer conditions
such as a paper jam or an empty tray. Use the virtual control panel buttons on this page
to change printer settings. After you correct a problem with the printer, click the Refresh
button to update the device status.
●
Supplies Status. View detailed supplies status such as the percent of toner remaining
in the print cartridges and the number of pages printed with the current print cartridges.
This page also has links to order supplies and to find recycling information.
●
Print Info Pages. Print the configuration page and various other information pages that
are available for the printer, such as the Supplies Status page, the Demo page, and
Menu Map.
Troubleshooting tab
The Troubleshooting tab provides links to various printer troubleshooting information, such
as how to clear a paper jam, how to resolve print quality problems, how to resolve other
internal problems with the printer, and how to print some printer pages.
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Alerts tab
The Alerts tab allows you to configure the printer to automatically notify you of printer alerts.
The Alerts tab has links to the following main pages:
●
Set up status alerts
●
Administrative settings
Set up status alerts page
On the Set up status alerts page, you can choose to turn alerts on or off, specify when the
printer should send an alert, and choose from two different types of alerts:
●
a pop-up message
●
a task bar icon
Click Apply to activate the settings.
Administrative settings page
On the Administrative settings page, you can set the frequency of how often the
HP toolbox checks for printer alerts. Three settings are available:
●
once per minute (every 60 seconds)
●
twice per minute (every 30 seconds)
●
twenty times per minute (every 3 seconds)
If you want to reduce network I/O traffic, reduce the frequency that the printer checks for
alerts.
Documentation tab
The Documentation tab contains links to these information sources:
●
User Guide. Contains the information about the printer usage, warranty, specifications,
and support that you are currently reading. The user guide is available in both HTML
and PDF format.
●
Install Notes. Contains installation information about the printer.
Device Settings button
Clicking the Device Settings button connects you to the printer’s embedded Web server.
See Using the embedded Web server for more information.
HP toolbox links
The HP toolbox links at the left of the screen provide links to the following options:
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●
Select a device. Select from all HP toolbox-enabled devices.
●
View current alerts. View the current alerts for all set up printers. (You must be printing
to view current alerts.)
●
Text only page. View HP toolbox as a site map linking to text-only pages.
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6
Color
This chapter describes how the HP Color LaserJet 4650 series printer provides great color
printing. This chapter also describes ways to produce the best possible color prints. The
following topics are covered:
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●
Using color
●
Managing printer color options
●
Matching colors
117
Using color
The HP Color LaserJet 4650 series printer offers great color printing as soon as you set up
the printer. It provides a combination of automatic color features to generate excellent color
results for the general office user, plus sophisticated tools for the professional who is
experienced with color use.
The HP Color LaserJet 4650 series printer provides carefully designed and tested color
tables to provide a smooth, accurate color rendition of all printable colors.
HP ImageREt 3600
HP ImageREt 3600 print technology is a system of innovative technologies developed
exclusively by HP to deliver superior print quality. The HP ImageREt system sets itself apart
from the industry by integrating technology advancements and optimizing each element of
the print system. Several categories of HP ImageREt have been developed for a variety of
user needs.
The system’s foundation is comprised of key color laser technologies, including image
enhancements, smart supplies, and high-resolution imaging. As the level or category of
ImageREt increases, these core technologies are refined for more advanced system usage,
and additional technologies are integrated. The HP ImageREt 3600 is a complete HP
proprietary printing solution developed and implemented for the first time in the HP Color
LaserJet 4650 series printer. HP now offers superior image enhancements for general office
documents and marketing collateral. HP Image REt 3600 does well in different
environmental conditions and with a variety of media. The image mode of this print system
is optimized for printing on HP High Gloss Laser Paper.
Best image printing
For the best image quality from the HP Color LaserJet 4650 series printer, use HP High
Gloss Laser Paper in the special imaging mode. To select the image mode, set the media
type to HP High Gloss (Images). See Printing on special media for more information.
Paper selection
For the best color and image quality, it is important to select the appropriate media type
from the printer menu or from the front panel. See Selecting print media.
Color options
Color options enable optimal color output automatically for diverse types of documents.
Color options use object tagging, which allows optimal color and halftone settings to be
used for different objects (text, graphics, and photos) on a page. The printer driver
determines which objects are used on a page and uses halftone and color settings that
provide the best print quality for each object. Object tagging, combined with optimized
default settings, produces great color out of the box.
In the Windows environment, the Automatic and Manual color options are on the Color
tab in the printer driver.
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For more information about how to access the printer drivers, see Accessing the printer
drivers.
sRGB
Standard red-green-blue (sRGB) is a world-wide color standard originally developed by HP
and Microsoft as a common color language for monitors, input devices (scanners, digital
cameras), and output devices (printers, plotters). It is the default color space used for HP
products, Microsoft operating systems, the Web, and most office software sold today. sRGB
is representative of the typical Windows computer monitor today and the convergence
standard for high-definition television.
Note
Factors such as the type of monitor you use and the room’s lighting can affect the
appearance of colors on your screen. For more information, see Matching colors.
The latest versions of Adobe PhotoShop, CorelDRAW™, Microsoft Office, and many other
applications use sRGB to communicate color. Most importantly, as the default color space
in Microsoft operating systems, sRGB has gained broad adoption as a means to exchange
color information between applications and devices using a common definition that assures
typical users will experience greatly improved color matching. sRGB improves your ability to
match colors between the printer, the computer monitor and other input devices (scanner,
digital camera) automatically, without the need to become a color expert.
Printing in four colors — CMYK
Cyan, magenta, yellow, and black (CMYK) are the inks used by a printing press. The
process is often called four-color printing. CMYK data files are typically used by and
originate from graphic arts (printing and publishing) environments. The printer will accept
CMYK colors through the PS printer driver. The printer color-rendering of CMYK is designed
to provide rich, saturated colors for text and graphics.
CMYK ink set emulation (PostScript only)
The printer’s color rendering of CMYK can be made to emulate several standard Offset
Press ink sets.
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●
Default. This selection is good for general purpose rendering of CMYK data. It is
designed to render photographs well, while at the same time providing rich saturated
colors for text and graphics.
●
Specification for Web Offset Publications (SWOP). Common ink standards in
the United States and other locations.
●
Euroscale. Common ink standard for Europe and other locations.
●
Dainippon Ink and Chemical (DIC). Common ink standard in Japan and other
locations.
●
Device. Emulation is turned off. To render photographs properly with this selection,
images require color management in the application or operating system.
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119
Managing printer color options
Setting color options to Automatic will typically produce the best possible print quality for
color documents. However, there may be cases when you want to print a color document in
grayscale (black and white) or wish to change one of the printer’s color options.
●
Using Windows, print in grayscale or change the color options using settings found on
the Color tab in the printer driver.
●
Using a Macintosh computer, print in grayscale or change the color options using the
Color Matching pop-up menu in the Print dialog box.
For more information about how to access the printer drivers, see Accessing the printer
drivers.
Print in Grayscale
Selecting the Print in Grayscale option from the printer driver prints a document in black
and white. This option is useful for previewing preliminary copies of slides and hardcopy
output, or for printing color documents that will be photocopied or faxed.
Automatic or manual color adjustment
The Automatic color adjustment option optimizes the neutral gray color treatment,
halftones, and edge enhancements used for each element in a document. For more
information, see your printer driver online Help.
Note
Automatic is the default setting and is recommended for printing all color documents.
The Manual color adjustment option allows you to adjust the neutral gray color treatment,
halftones, and edge enhancements for text, graphics, and photographs. To access the
Manual color options, from the Color tab, select Manual, then Settings.
Manual color options
Manual color adjustment allows you to adjust the Color (or Color Map) and Halftoning
options individually for text, graphics, and photographs.
Halftone options
Halftone options affect the resolution and clarity of your color output. You can select
halftone settings for text, graphics, and photographs independently. The two halftone
options are Smooth and Detail.
Note
●
The Smooth option provides better results for large, solid-filled print areas. It also
enhances photographs by smoothing out fine color gradations. Choose this option when
uniform and smooth area fills are top priority.
●
The Detail option is useful for text and graphics that require sharp distinctions among
lines or colors, or images that contain a pattern or a high level of detail. Choose this
option when sharp edges and details are top priority.
Some applications convert text or graphics to raster images. In these cases, the
Photographs settings will also control text and graphics.
Neutral Grays
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The Neutral Grays setting determines the method used for creating gray colors used in
text, graphics, and photographs.
Two values are available for the Neutral Grays setting:
Note
●
Black Only generates neutral colors (grays and black) using only black toner. This
guarantees neutral colors without a color cast.
●
4-Color generates neutral colors (grays and black) by combining all four toner colors.
This method produces smoother gradients and transitions to non-neutral colors, and it
produces the darkest black.
Some applications convert text or graphics to raster images. In these cases, the
Photographs settings will also control text and graphics.
Edge Control
The Edge Control setting determines how edges are rendered. Edge control has three
components: adaptive halftoning, REt, and trapping. Adaptive halftoning increases the edge
sharpness. Trapping reduces the effect of color plane misregistration by slightly overlapping
the edges of adjacent objects. The color REt option increases the apparent resolution by
placing each dot for the smoothest edges.
Four levels of edge control are available:
●
Maximum is the most aggressive trapping setting. Adaptive halftoning and color REt
settings are on.
●
Normal is the default trapping setting. Trapping is at a medium level. Adaptive
halftoning and color REt settings are on.
●
Light sets trapping at a minimal level. Adaptive halftoning and color REt settings are on.
●
Off turns off trapping, adaptive halftoning, and color REt.
RGB Color
Three values are available for the RGB Color setting:
Note
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●
Default instructs the printer to interpret RGB color as sRGB. sRGB is the accepted
standard of Microsoft and the World Wide Web Organization (www).
●
Vivid instructs the printer to increase the color saturation in the midtones so that
colored objects appear more colorful. Printed blues and greens will likely appear darker
than on your monitor. This option is good for business graphics or for producing colors
similar to the HP Color LaserJet 4550.
●
Device instructs the printer to print RGB data in raw device mode. To render
photographs properly with this selection, you must manage image color in the
application or operating system.
HP Color LaserJet 4650 series Color Emulation can be accessed though the Print Task
Quick Sets in the printer driver.
Managing printer color options
121
Matching colors
The process of matching printer output color to your computer screen is quite complex
because printers and computer monitors use different methods of producing color. Monitors
display colors by light pixels using an RGB (red, green, blue) color process, but printers print
colors using a CMYK (cyan, magenta, yellow, and black) process.
Several factors can influence your ability to match printed colors to those on your monitor.
These factors include:
●
print media
●
printer colorants (inks or toners for example)
●
printing process (inkjet, press, or laser technology for example)
●
overhead lighting
●
personal differences in perception of color
●
software applications
●
printer drivers
●
computer operating system
●
monitors
●
video cards and drivers
●
operating environment (humidity for example)
Keep the above factors in mind when colors on your screen do not perfectly match your
printed colors.
For most users, the best method for matching colors on your screen to your printer is to
print sRGB colors.
PANTONE® color matching
PANTONE® has multiple color matching systems. PANTONE® Matching System is very
popular and uses solid inks to generate a wide range of color hues and tints. See
http://www.hp.com/support/lj4650 for details on how to use PANTONE® Matching System
with this printer.
Swatch book color matching
The process for matching printer output to preprinted swatch books and standard color
references is complex. In general, you can obtain a reasonably good match to a swatch
book if the inks used to create the swatch book are cyan, magenta, yellow, and black.
These are usually referred to as process color swatch books.
Some swatch books are created from spot colors. Spot colors are specially created
colorants. Many of these spot colors are outside of the gamut of the printer. Most spot color
swatch books have companion process swatch books that provide CMYK approximations to
the spot color.
Most process swatch books will have a note on what process standards were used to print
the swatch book. In most cases they will be SWOP, EURO, or DIC. To get optimal color
matching to the process swatch book, select the corresponding ink emulation from the
printer menu. If you cannot identify the process standard, use SWOP ink emulation.
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Printing color samples
To use the Color samples, select the Color sample that is the closest match to the desired
color. Use the sample’s color value in your application to describe the object you wish to
match. Colors may vary depending on paper type and the software application used. For
more details on how to use the Color Samples, go to http://www.hp.com/support/lj4650.
Use the following procedure to print color samples at the printer using the control panel:
1. Press MENU to enter the MENUS.
2. Press
to highlight INFORMATION.
3. Press
to select INFORMATION.
4. Press
to highlight PRINT CMYK SAMPLES or PRINT RGB SAMPLES.
5. Press
to select PRINT CMYK SAMPLES or PRINT RGB SAMPLES.
Color emulation of the hp color LaserJet 4550 printer
The PCL, PS, and HP Color LaserJet 4650 series printer drivers include a Print Task Quick
Set called "HP Color LaserJet 4550 Color Emulation." This Print Task Quick Set allows you
to easily set the printer to emulate the colors of the HP Color LaserJet 4550 printer. In
general, the emulation color rendering has more contrast and is darker in appearance. This
emulation works well with documents that contain graphics.
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7
Maintenance
This chapter describes ways to maintain your printer. The following topics are covered:
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●
Managing print cartridges
●
Changing print cartridges
●
Replacing supplies
●
Configuring alerts
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Managing print cartridges
Be sure to use genuine HP print cartridges for the best printing results. This section
provides information on proper use and storage of HP print cartridges. It also provides
information about using non-HP print cartridges.
HP print cartridges
When you use a genuine new HP print cartridge (part number C9720A, C9721A, C9722A,
C9723A), you can obtain the following supplies information:
●
percentage of supplies remaining
●
estimated number of pages remaining
●
number of pages printed
Non-HP print cartridges
Hewlett-Packard Company cannot recommend use of non-HP print cartridges, either new or
remanufactured. Because they are not genuine HP products, HP cannot influence their
design or control their quality. Service or repair required as a result of using a non-HP print
cartridge will not be covered under the printer warranty.
When you use a non-HP print cartridge, certain features, such as remaining toner volume
data may not be available as a result of using this non-HP supply.
If the non-HP print cartridge was sold to you as a genuine HP product, see HP fraud hotline.
Print cartridge authentication
The HP Color LaserJet 4650 series printer automatically authenticates the print cartridges
when the cartridges are inserted into the printer. During authentication, the printer will let
you know if a cartridge is or is not a genuine HP print cartridge.
If the printer control panel message states that this is not a genuine HP print cartridge and
you believe you purchased an HP print cartridge, call the HP fraud hotline.
To override a non-HP print cartridge error message, press the
button.
HP fraud hotline
Call the HP fraud hotline (1-877-219-3183, toll-free in North America) when you install an
HP print cartridge and the printer message says the cartridge is non-HP. HP will help
determine if the product is genuine and take steps to resolve the problem.
Your print cartridge might not be a genuine HP print cartridge if you notice the following:
126
●
You are experiencing a high number of problems with the print cartridge.
●
The cartridge does not look like it usually does (for example, the orange pull tab is
missing, or the packaging differs from HP packaging).
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Print cartridge storage
Do not remove the print cartridge from its package until you are ready to use it.
CAUTION
To prevent damage to the print cartridge, do not expose it to light for more than a few
minutes.
Print cartridge life expectancy
The life of the print cartridge depends on usage patterns and the amount of toner that print
jobs require. An HP color print cartridge lasts an average of 8,000 pages and an HP black
print cartridge lasts an average of 9,000 pages when printing on letter or A4-size paper at 5
percent coverage for each print cartridge. Usage conditions and print patterns may cause
actual results to vary.
At any time, you can verify the life expectancy by checking the toner level, as described
below.
Checking the print cartridge life
You can check the print cartridge life using the printer control panel, the embedded Web
server, printer software, or HP Web Jetadmin software.
Using the printer control panel
1. Press MENU to enter the MENUS.
2. Press
to highlight INFORMATION.
3. Press
to select INFORMATION.
4. Press
to highlight PRINT SUPPLIES STATUS PAGE.
5. Press
to print the supplies status page.
Using the embedded Web server
1. In your browser, enter the IP address for the printer home page. This takes you to the
printer status page. See Using the embedded Web server.
2. On the left side of the screen, click Supplies Status. This takes you to the supplies
status page, which provides print cartridge information.
Using printer software
To use this feature, the HP toolbox software must be installed on your computer. This
software is automatically installed as part of the typical software installation. In addition, you
must have access to the World Wide Web.
1. On the Start menu, select Programs, and then click HP toolbox.
The HP toolbox opens in a Web browser.
2. On the left side of the window, click the Status tab, and then click Supplies Status.
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Managing print cartridges
127
Note
If you want to order supplies, click Order Supplies. This opens a browser that produces a
URL from which to purchase supplies. Select the supplies you wish to order and follow the
directions accordingly.
Using HP Web Jetadmin
In HP Web Jetadmin, select the printer device. The device status page shows print
cartridge information.
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Changing print cartridges
When a print cartridge approaches the end of its useful life, the control panel displays a
message recommending that you order a replacement. The printer can continue to print
using the current print cartridge until the control panel displays a message instructing you to
replace the cartridge.
The printer uses four colors and has a different print cartridge for each color: black (K),
magenta (M), cyan (C), and yellow (Y).
Replace a print cartridge when the printer control panel displays a REPLACE <COLOR>
CARTRIDGE message. The control panel display will also indicate the color that should be
replaced (if a genuine HP cartridge is currently installed).
CAUTION
If toner gets on clothing, wipe it off with a dry cloth and wash the clothes in cold water. Hot
water sets toner into fabric.
Note
For information about recycling used print cartridges, see HP Printing Supplies Returns and
Recycling Program Information, or visit the HP LaserJet Supplies website at
http://www.hp.com/go/recycle.
To replace the print cartridge
1. Lift the top cover of the printer.
CAUTION
The fuser might be hot.
2. Pull down the front cover and transfer unit.
CAUTION
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Do not place any item on the transfer unit while it is open. If the transfer unit is punctured,
print quality problems may result.
Changing print cartridges
129
3. Remove the used print cartridge from the printer.
4. Remove the new print cartridge from the bag. Place the used print cartridge in the bag
for recycling.
5. Grasp both sides of the cartridge and distribute the toner by gently rocking the cartridge
from side to side.
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6. Remove the orange shipping lock from the new print cartridge. Discard the lock.
7. Remove the inside sealing tape by grasping the orange tab on the end of the new print
cartridge and pulling the tape completely out. Discard the tape.
8. Align the print cartridge with the tracks inside the printer and insert the cartridge until it
is completely seated.
Note
If a cartridge is in the wrong slot, the control panel will display the message INCORRECT
<COLOR> CARTRIDGE.
9. Close the front cover and then close the top cover. After a short while, the control panel
should display Ready.
10. Installation is complete. Place the used print cartridge in the box in which the new
cartridge arrived. See the enclosed recycling guide for recycling instructions.
11. If you are using a non-HP print cartridge, check the control panel for further instructions.
For additional help, go to http://www.hp.com/support/lj4650.
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Changing print cartridges
131
Replacing supplies
When you use genuine HP supplies, the printer automatically notifies you when supplies are
nearly depleted. The notification to order supplies allows ample time to order new supplies
before they need to be replaced.
Locating supplies
Supplies are identified by their labeling and their blue plastic handles.
The following figure illustrates the location of each supply item.
Supply item locations
1
2
3
fuser
print cartridges
transfer unit
Supply replacement guidelines
To facilitate the replacement of supplies, keep the following guidelines in mind when setting
up the printer.
●
Sufficient space is required above and in the front of the printer for removing supplies.
●
The printer should be located on a flat, sturdy surface.
For instructions on installing supplies, see the installation guides provided with each supply
item or see more information at http://www.hp.com/support/lj4650. When you connect,
select Solve a Problem.
CAUTION
132
Hewlett-Packard recommends the use of Genuine HP products in this printer. Use of nonHP products may cause problems requiring service that is not covered by the HewlettPackard warranty or service agreements.
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Making room around the printer for replacing supplies
The following illustration shows the clearance necessary in front of, above, and to the side
of the printer for replacing supplies.
Supplies replacement clearance diagram
1
2
3
530 mm (20.9 inches)
1294 mm (50 inches)
804 mm (31.7 inches)
Approximate replacement intervals for supplies
The following table lists the estimated replacement intervals for supplies and the control
panel messages that prompt when to replace each item. Usage conditions and print
patterns may cause results to vary.
Item
Printer message
Page count
Approximate time
period2
Black cartridges
REPLACE BLACK
CARTRIDGE
9,000 pages 1
3 months
Color cartridges
REPLACE <COLOR>
CARTRIDGE
8,000 pages 1
2.7 months
Image Transfer kit
REPLACE
TRANSFER KIT
120,000 pages
41 months
Image Fuser kit
REPLACE FUSER KIT
150,000 pages
50 months
1
Approximate average A4-/letter-size page count based on 5 percent coverage of individual
colors.
2
Approximate life is based on 3,000 pages per month.
You can use the HP toolbox software or the embedded Web server to order supplies. For
more information, see Using the hp toolbox or Using the embedded Web server.
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133
Configuring alerts
You can use HP Web Jetadmin or the printer’s embedded Web server to configure the
system to alert you of problems with the printer. The alerts take the form of e-mail
messages to the e-mail account or accounts that you specify.
You can configure the following:
●
the printer(s) you want to monitor
●
what alerts are to be received (for example, alerts for paper jams, paper out, supplies
status, and cover open)
●
the e-mail account to which the alerts should be forwarded
Software
Information location
HP Web Jetadmin
See HP Web Jetadmin for general information
about HP Web Jetadmin.
See the HP Web Jetadmin Help system for
details on alerts and how to set them up.
Embedded Web server
See Using the embedded Web server for
general information about the embedded Web
server.
See the embedded Web server Help system for
details on alerts and how to set them up.
You can also receive alerts through the HP toolbox software. These alerts display as either
a pop-up window or an animated taskbar icon. The HP toolbox software does not send
alerts in the form of an e-mail message. You can configure the HP toolbox software to
deliver only the alerts you want to receive, and you can also specify how often the software
checks the printer’s status. See Using the hp toolbox for more information.
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8
Problem solving
This chapter describes what to do if problems arise with your printer. The following topics
are covered:
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●
Basic troubleshooting checklist
●
Factors affecting printer performance
●
Troubleshooting information pages
●
Control panel message types
●
Control panel messages
●
Paper jams
●
Common causes of paper jams
●
Clearing jams
●
Media-handling problems
●
Printer feeds multiple sheets
●
Printer feeds incorrect page size
●
Printer pulls from incorrect tray
●
Media does not feed automatically
●
Media does not feed from input Trays 2, 3, or 4
●
Transparencies or glossy paper will not feed
●
Envelopes jam or will not feed in the printer
●
Output is curled or wrinkled
●
Printer will not duplex or duplexes incorrectly
●
Printer response problems
●
No display message
●
Printer is on, but nothing prints
●
Printer is on, but is not receiving data
●
Unable to select the printer from the computer
●
Printer control panel problems
●
Control panel settings work incorrectly
●
Unable to select Tray 3 or Tray 4
135
136
●
Incorrect printer output
●
Incorrect fonts are printed
●
Unable to print all characters in a symbol set
●
Drifting text between printouts
●
Erratic, missing characters or interrupted printout
●
Partial printout
●
Software application problems
●
Unable to change system selections through software
●
Unable to select a font from the software
●
Unable to select colors from the software
●
Printer driver does not recognize Tray 3, Tray 4, or the duplex printing accessory
●
Color printing problems
●
Printing black instead of color
●
Incorrect shade
●
Missing color
●
Inconsistent colors after installing a print cartridge
●
Printed colors do not match screen colors
●
Print quality troubleshooting
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Basic troubleshooting checklist
If you are experiencing problems with the printer, this checklist may help identify the cause
of the problem.
●
Is the printer connected to power?
●
Is the printer in the Ready state?
●
Are all necessary cables connected?
●
Are any messages displayed on the control panel?
●
Was a genuine HP supply installed?
●
Were recently replaced print cartridges installed correctly? Was the pull tab on the
cartridge removed?
●
Were recently installed supply items (image fuser kit, image transfer kit) installed
correctly?
●
Is the on/off switch in the on position?
If you cannot find solutions to printer problems in this guide, see http://www.hp.com/
supplies/lj4650.
For additional information on installation and setup of the printer, see the getting started
guide for this printer.
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Basic troubleshooting checklist
137
Factors affecting printer performance
Several factors affect the time it takes to print a job. Among these is maximum printer
speed, measured in pages per minute (ppm). Other factors that affect printing speed
include the use of special media (such as transparencies, glossy media, heavy media, and
custom-size media), printer processing time, and download time.
The time required to download a print job from the computer and to process the job
depends on the following variables:
Note
138
●
the complexity and size of graphics
●
the printer’s I/O configuration (network versus parallel)
●
the speed of the computer you are using
●
the amount of printer memory installed
●
the network operating system and configuration (if applicable)
●
printer personality (PCL or PostScript 3 emulation)
Adding additional printer memory might resolve memory problems, improve how the printer
handles complex graphics, and improve download times, but it will not increase maximum
printer speed (ppm rating).
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Troubleshooting information pages
From the printer control panel, you can print pages that can help diagnose printer problems.
The procedures for printing the following information pages are described here:
●
paper path test page
●
registration page
●
event log
Paper path test page
The paper path test page is useful for testing the paper handling features of the printer.
You can define the paper path you want to test by selecting the source, destination, and
other options available on the printer.
1. Press MENU to enter the MENUS.
2. Press
to highlight DIAGNOSTICS.
3. Press
to select DIAGNOSTICS.
4. Press
to highlight PAPER PATH TEST.
5. Press
to select PAPER PATH TEST.
The message Performing... PAPER PATH TEST appears on the display until the printer
finishes the paper path test. The printer returns to the Ready state after printing the paper
path test page.
Registration page
The registration page prints a horizontal arrow and a vertical arrow that show how far from
center an image can be printed on the page. You can set registration values for a tray so
that an image on the back and front of a page is centered. Setting the registration also
allows edge-to-edge printing to be set to within approximately 2 mm (0.08 inch) of all edges
of the paper. Image placement varies slightly for each tray. Perform the registration
procedure for each tray.
1. Press MENU to enter the MENUS.
Note
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2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight PRINT QUALITY.
5. Press
to select PRINT QUALITY.
6. Press
to highlight SET REGISTRATION.
7. Press
to select SET REGISTRATION.
You can select a tray by specifying a Source. The default Source is Tray 2. To set the
registration for Tray 2, go to step 12. Otherwise, proceed to the next step.
8. Press
to highlight Source.
9. Press
to select Source.
Troubleshooting information pages
139
10. Press
or
to highlight a tray.
11. Press
to select the tray.
After selecting the tray, the printer control panel returns to the SET REGISTRATION
menu.
12. Press
to highlight PRINT TEST PAGE.
13. Press
to select PRINT TEST PAGE.
14. Follow the instructions on the printed page.
Event log
The event log lists the printer events, including printer jams, service errors, and other printer
conditions.
1. Press MENU to enter the MENUS.
2. Press
to highlight DIAGNOSTICS.
3. Press
to select DIAGNOSTICS.
4. Press
to highlight PRINT EVENT LOG.
5. Press
to select PRINT EVENT LOG.
The message Printing... EVENT LOG appears on the display until the printer finishes
printing the event log. The printer returns to the Ready state after printing the event log.
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Control panel message types
Control panel messages are divided into three types, depending on their severity.
●
Status messages
●
Warning messages
●
Error messages
Within the error message category, some messages are ranked as Critical error messages.
This section explains the differences between the control panel message types.
Status messages
Status messages reflect the current state of the printer. They inform you of normal printer
operation and require no interaction to clear them. They change as the state of the printer
changes. Whenever the printer is ready, not busy, and has no pending warning messages,
the status message Ready is displayed if the printer is online.
Warning messages
Warning messages inform you of data and print errors. These messages typically alternate
with the Ready or Status messages and remain displayed until the button is pressed. If
CLEARABLE WARNINGS is set to JOB in the printer’s configuration menu, these
messages are cleared by the next print job.
Error messages
Error messages communicate that some action must be performed, such as adding paper
or clearing a paper jam.
Some error messages are auto-continuable; if AUTO CONTINUE=ON the printer will
continue normal operation after displaying an auto-continuable error message for 10
seconds.
Note
Any button pressed during the 10-second display of an auto-continuable error message will
override the auto-continue feature and the function of the button pressed will take
precedence. For example, pressing the MENU button will display the main menu.
Critical error messages
Critical error messages inform you of a device failure. Some of these messages can be
cleared by turning the printer off and then on. These messages are not affected by the
AUTO CONTINUE setting. If a critical error persists, service is required.
The following table lists and describes control panel messages, in alphabetical order.
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Control panel message types
141
Control panel messages
Control panel messages
Control panel message
Description
Recommended action
10.X.X SUPPLY
The printer cannot read or write to at
least one print cartridge memory tag or
at least one memory tag is missing.
1.
Turn the printer off and then back
on.
2.
Press
3.
If the error persists, contact HP
Support at http://www.hp.com/
support/lj4650.
1.
Press for detailed information
about clearing the jam.
2.
Press and
instructions.
3.
If the message persists after
clearing all pages, contact HP
Support at http://www.hp.com/
support/lj4650.
1.
Press for detailed information
about clearing the jam.
2.
Press and
instructions.
3.
If the message persists after
clearing all pages, contact HP
Support at http://www.hp.com/
support/lj4650.
1.
Press for detailed information
about clearing the jam.
2.
Press and
instructions.
3.
If the message persists after
clearing all pages, contact HP
Support at http://www.hp.com/
support/lj4650.
1.
Press for detailed information
about clearing the jam.
2.
Press and
instructions.
3.
If the message persists after
clearing all pages, contact HP
Support at http://www.hp.com/
support/lj4650.
MEMORY ERROR
alternates with
For help press
The supplies gauge will display the
consumption levels of print
cartridges.
The following control panel messages
correspond to the color of the print
cartridge:
for more information.
10.00.00 = black print cartridge
10.00.01 = cyan print cartridge
10.00.02 = magenta print cartridge
10.00.03 = yellow print cartridge
13.12.00 JAM IN
There is a jam in the duplex path.
DUPLEX PATH
For help press
13.XX.Y2 MULTIPLE
JAMS IN PAPER PATH
There are multple jams in the paper
path.
For help press
13.XX.Y2 MULTIPLE
There is a jam in the duplex path.
JAMS IN DUPLEX PATH
For help press
13.XX.YY JAM IN
There is a jam in the top cover area.
TOP COVER AREA
For help press
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Chapter 8 Problem solving
to step through the
to step through the
to step through the
to step through the
ENWW
Control panel messages (continued)
Control panel message
Description
Recommended action
13.XX.YY JAM IN
A page is jammed in Tray 2, Tray 3,
Tray 4 or multiple trays.
1.
Press for detailed information
about clearing the jam.
2.
Press and
instructions.
3.
If the message persists after
clearing all pages, contact HP
Support at http://www.hp.com/
support/lj4650.
1.
Press for detailed information
about clearing the jam.
2.
Press and
instructions.
3.
If the message persists after
clearing all pages, contact HP
Support at http://www.hp.com/
support/lj4650.
1.
Press for detailed information
about clearing the jam.
2.
Press and
instructions.
3.
If the message persists after
clearing all pages, contact HP
Support at http://www.hp.com/
support/lj4650.
1.
Press
TRAY X
For help press
13.XX.YY JAM IN
There is a jam in the media path.
PAPER PATH
For help press
13.XX.YY JAM IN
PAPER PATH
A page is jammed in the multi-purpose
tray.
Clear jam then
press
alternates with
13.XX.YY JAM IN
to step through the
to step through the
to step through the
PAPER PATH
For help press
20 INSUFFICIENT MEMORY
For help press
The printer has received more data from
the computer than fits in available
memory.
to continue printing.
Note
alternates with
A loss of data will occur.
20 INSUFFICIENT MEMORY
2.
Reduce the complexity of the print
job to avoid this error in the future.
3.
Adding memory to the printer may
allow printing of more complex
pages.
1.
Press
To continue press
22 EIO X
BUFFER OVERFLOW
To continue press
The printer’s EIO card in slot X has
overflowed its I/O buffer during a busy
state.
Note
A loss of data will occur.
2.
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to continue printing.
If the message persists, contact HP
Support at http://www.hp.com/
support/lj4650.
Control panel messages
143
Control panel messages (continued)
Control panel message
Description
Recommended action
22 PARALLEL I/O
The printer’s parallel buffer has
overflowed during a busy state.
1.
BUFFER OVERFLOW
Press
to resume printing.
Note
For help press
A loss of data will occur.
alternates with
2.
If the message persists, disconnect
the parallel cable at both ends and
reconnect.
3.
If the message still persists, contact
HP Support at http://www.hp.com/
support/lj4650.
1.
Press
22 PARALLEL I/O
BUFFER OVERFLOW
To continue press
22 SERIAL I/O
BUFFER OVERFLOW
The printer’s serial buffer has
overflowed during a busy state.
To continue press
22 USB I/O
BUFFER OVERFLOW
Note
A loss of data will occur.
The printer’s USB buffer has overflowed
during a busy state.
2.
If the message persists, contact HP
Support at http://www.hp.com/
support/lj4650.
1.
Press
TRANSMISSION
Loss of data will occur.
A serial data error (parity, framing, or
line overrun) has occurred while the
printer was receiving data.
To continue press
40 EIO X BAD
TRANSMISSION
To continue press
2.
If the message persists, contact HP
Support at http://www.hp.com/
support/lj4650.
1.
Press
Chapter 8 Problem solving
to continue printing.
Note
A loss of data will occur.
A connection with the card in EIO slot X
has been abnormally broken.
2.
If the message persists, contact HP
Support at http://www.hp.com/
support/lj4650.
1.
Press
to continue printing.
Note
A loss of data will occur.
2.
144
to continue printing.
Note
To continue press
40 BAD SERIAL
to continue printing.
If the message persists, contact HP
Support at http://www.hp.com/
support/lj4650.
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Control panel messages (continued)
Control panel message
Description
Recommended action
41.3 UNEXPECTED
Media is loaded that is longer or shorter
in the feed direction than the size
configured for the tray.
1.
SIZE IN TRAY X
For help press
If the incorrect size was selected,
cancel the job or press to access
help.
OR
alternates with
LOAD TRAY XX
2.
Press
3.
Press and
instructions.
1.
If the incorrect size was selected,
cancel the job or press to access
help.
[TYPE] [SIZE]
to select another tray.
to step through the
To use another
tray press
41.5 UNEXPECTED
TYPE IN TRAY X
The printer senses a different media
type in the media path than configured
in the tray.
For help press
OR
alternates with
LOAD TRAY XX
2.
Press
3.
Press and
instructions.
1.
Press to continue or press
more information.
2.
If the message persists, turn the
printer off and then back on.
3.
If the message still persists, contact
HP Support at http://www.hp.com/
support/lj4650.
1.
Turn the printer off and then back
on.
2.
If the message persists, contact HP
Support at http://www.hp.com/
support/lj4650.
[TYPE] [SIZE]
to select another tray.
to step through the
To use another
tray press
41.X
A printer error has occurred.
PRINTER ERROR
For help press
alternates with
41.X
PRINTER ERROR
for
To continue press
49.XXXX
A critical firmware error has occurred.
PRINTER ERROR
To continue
turn off then on
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Control panel messages
145
Control panel messages (continued)
Control panel message
Description
Recommended action
50.X FUSER ERROR
A fuser error has occurred.
1.
For help press
The following are specific fuser errors:
Turn the printer off and then back
on.
2.
If the message persists, contact HP
Support at http://www.hp.com/
support/lj4650.
Either a beam detects an error, or a
laser error has occured.
1.
Turn the printer off and then back
on.
The values of Y are:
2.
If the problem persists, contact HP
Support at http://www.hp.com/
support/lj4650.
50.1 - A low fuser temperature error has
occurred in the main thermistor.
50.2 - A fuser warm-up service error has
occurred.
50.3 - A high fuser temperature error
has occurred in the main thermistor.
50.4 - A faulty fuser error has occurred.
50.8 - A low fuser temperature error has
occurred in the sub-thermistor.
50.9 - A high fuser temperature error
has occurred in the sub-thermistor.
These errors may be due to an
inadequate power supply, inadequate
line voltage, or a problem with the fuser.
51.2Y
PRINTER ERROR
For help press
alternates with
Y Description
0 - Black
51.2Y
PRINTER ERROR
To continue
turn off then on
53.XY.ZZ CHECK RAM
DIMM SLOT X
1 - Cyan
2 - Magenta
3 - Yellow
An error occurred on some memory of
the printer.
Values of X, Y, and ZZ are:
X Device Location
1 Slot 1
2 Slot 2
If prompted to do so, press to
continue. The printer should come to the
Ready state, but will not make full use
of all memory installed.
Otherwise:
1.
Turn the printer off.
2.
Verify that all DDR SDRAM meets
specifications and is correctly
seated.
3.
Turn the printer on.
4.
If the problem persists, contact HP
Support at http://www.hp.com/
support/lj4650.
Y Bank Number
1 Bank number 1
2 Bank number 2
3 Bank number 3
4 Bank number 4
ZZ Error Number
01 Unsupported memory
02 Unrecognized memory
03 Under minimum memory limit
04 Exceeded maximum memory limit
05 Failed RAM test
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Chapter 8 Problem solving
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Control panel messages (continued)
Control panel message
Description
Recommended action
54.01 PRINTER
Printing cannot continue. The humidity
environmental sensor is abnormal.
1.
Turn the printer off and then back
on.
2.
If the problem persists, contact HP
Support at http://www.hp.com/
support/lj4650.
Printing cannot continue. There is a
toner remaining sensor malfunction.
1.
Turn the printer off and then back
on.
Values of X are:
2.
If the problem persists, contact HP
Support at http://www.hp.com/
support/lj4650.
1.
Turn the printer off and then back
on.
2.
If the problem persists, contact HP
Support at http://www.hp.com/
support/lj4650.
1.
Turn the printer off and then back
on.
2.
If the problem persists, contact HP
Support at http://www.hp.com/
support/lj4650.
1.
Turn the printer off and then back
on.
2.
If the problem persists, contact HP
Support at http://www.hp.com/
support/lj4650.
1.
Turn the printer off and then back
on.
2.
If the problem persists, contact HP
Support at http://www.hp.com/
support/lj4650.
ERROR
To continue
turn off then on
54.X PRINTER
ERROR
To continue
turn off then on
15 - Yellow
16 - Magenta
17 - Cyan
18 - Black
55.0X.YY DC
A printer command error has occurred.
CONTROLLER ERROR
For help press
alternates with
55.0X.YY
PRINTER ERROR
To continue
turn off then on
56.XX
A printer error has occurred.
PRINTER ERROR
To continue
turn off then on
57.0X
A printer fan error has occurred.
PRINTER ERROR
To continue
turn off then on
58.0X
A memory tag error was detected.
PRINTER ERROR
For help press
alternates with
58.0X
PRINTER ERROR
To continue
turn off then on
ENWW
Control panel messages
147
Control panel messages (continued)
Control panel message
Description
Recommended action
59.XY
A printer motor error has occurred.
1.
Turn the printer off and then back
on.
2.
If the problem persists, contact HP
Support at http://www.hp.com/
support/lj4650.
PRINTER ERROR
For help press
alternates with
Note: This message might also
appear if the transfer unit is missing
or incorrectly installed. Ensure that
the transfer unit is correctly installed.
59.XY
PRINTER ERROR
To continue
turn off then on
62 NO SYSTEM
No system was found.
1.
Turn the printer off and then back
on.
2.
If the problem persists, contact HP
Support at http://www.hp.com/
support/lj4650.
1.
Press
2.
For 68.0 errors, turn the printer off
and then back on.
3.
If a 68.0 error persists, contact HP
Support.
4.
For 68.1 errors, use the HP Web
Jetadmin software to delete files
from the disk drive.
5.
For 68.1 errors that persist, contact
HP Support.
1.
Press
2.
If the message persists, turn the
printer off and then back on.
3.
If the problem persists, contact HP
Support at http://www.hp.com/
support/lj4650.
1.
Press
2.
If the message persists, turn the
printer off and then back on.
3.
If the problem persists, contact HP
Support at http://www.hp.com/
support/lj4650.
1.
Turn the printer off and then back
on.
2.
If the problem persists, contact HP
Support at http://www.hp.com/
support/lj4650.
To continue
turn off then on
68.X PERMANENT
For help press
A non-volatile storage device is full.
Pressing the button should clear the
message. Printing can continue, but
there may be unexpected behavior.
alternates with
X Description
68.X PERMANENT
0 for onboard NVRAM
STORAGE FULL
1 for removable disk (flash or hard)
STORAGE FULL
To continue press
68.X PERMANENT
STORAGE WRITE FAIL
To continue press
A non-volatile storage device is full.
Pressing the button should clear the
message. Printing can continue, but
there may be unexpected behavior.
X Description
0 for onboard NVRAM
to continue.
to continue.
1 for removable disk (flash or hard)
68.X STORAGE ERROR
SETTINGS CHANGED
For help press
alternates with
One or more printer settings saved in
the non-volatile storage device is invalid
and has been reset to its factory default.
Pressing the button should clear the
message. Printing can continue, but
there may be unexpected behavior.
68.X STORAGE ERROR
to continue.
SETTINGS CHANGED
To continue press
79.XXXX
A critical hardware error has occurred.
PRINTER ERROR
To continue
turn off then on
148
Chapter 8 Problem solving
ENWW
Control panel messages (continued)
Control panel message
Description
Recommended action
8X.YYYY
The EIO accessory card in slot X has
encountered a critical error.
1.
Turn the printer off and then back
on.
X Description
2.
If the problem persists, contact HP
Support at http://www.hp.com/
support/lj4650.
EIO X ERROR
1: error in slot 1
2: error in slot 2
Access Denied
MENUS LOCKED
BAD OPTIONAL TRAY
CONNECTION
An attempt has been made to modify a
menu item while the control panel
security mechanism is enabled by the
printer administrator. The message will
disappear shortly, and the printer will
return to Ready or BUSY state.
Contact the printer administrator to
change settings.
The 500-sheet input tray is not making
proper connection with the printer.
1.
Verify that the printer is on a level
surface.
2.
Turn the printer off.
3.
Reseat the printer on the 500-sheet
input tray.
4.
If the printer is on the optional
printer stand, make sure that the
support straps are attached to the
rear of the stand and printer.
5.
Turn the printer on after reseating
the 500-sheet input tray.
Calibrating...
The printer is calibrating.
No action necessary.
Canceling...
The printer is in the process of canceling
a job. The message will continue to be
displayed while the job is stopped, the
paper path flushed, and any remaining
incoming data on the active data
channel is received and discarded.
No action necessary.
CARD SLOT X NOT
The flash card in slot X is not working
correctly.
1.
Turn the printer off.
2.
Remove the card from the slot
indicated and replace with a new
card.
Checking paper path
The engine is turning its rollers to check
for possible paper jams.
No action necessary.
Checking printer
The engine is doing an internal test.
No action necessary.
CHOSEN PERSONALITY
PJL encountered a request for a
personality that did not exist in the
printer. The job is aborted and no pages
will be printed.
1.
Press
2.
Press and
instructions.
3.
Reprint using the correct driver for
the device.
FUNCTIONAL
NOT AVAILABLE
To continue press
alternates with
for detailed information.
to step through the
CHOSEN PERSONALITY
NOT AVAILABLE
For help press
ENWW
Control panel messages
149
Control panel messages (continued)
Control panel message
Description
Recommended action
Clearing event log
This message is displayed while the
event log is cleared. The printer will exit
the MENUS once the event log has
been cleared.
No action necessary.
Clearing paper path
The printer jammed or detected
misplaced paper when turned on. The
printer is attempting to eject jammed
pages automatically.
No action necessary.
CLOSE FRONT COVERS
The covers need to be closed.
Close front covers.
For help press
Note
This message might also appear if the
fuser is missing or incorrectly installed.
Ensure that the fuser is correctly
installed.
DATA RECEIVED
The printer received data and is waiting
for a form feed. When the printer
receives another file, the message
should disappear.
Press
Deleting...
The printer is currently deleting the
stored job.
No action necessary.
DISK DEVICE
A device failure has occurred on the
specified drive. Printing may continue
for jobs that do not require access to the
disk drive.
1.
To clear the message, press the
key.
2.
If the message persists, remove
and re-install the EIO disk drive.
3.
Turn the printer back on.
4.
If the message still persists, replace
the EIO disk drive.
1.
To clear the message, press the
key.
2.
If the message persists, turn the
printer off and then back on.
3.
If the message reappears, there
may be a problem with the software
application.
1.
Use the HP Web Jetadmin software
to delete files from the EIO disk
drive, or delete the stored job from
the printer control panel.
2.
To clear the message, press the
key.
3.
If the message persists, turn the
printer off and then back on.
To print last page press
alternates with
to continue printing.
Ready
To print last page press
FAILURE
To clear press
alternates with
Ready
DISK FILE
OPERATION FAILED
To clear press
alternates with
The printer received a PJL file system
command that attempted to perform an
illogical operation (for example, to
download a file to a non-existent
directory). Printing may continue.
Ready
DISK FILE
SYSTEM IS FULL
To clear press
alternates with
Ready
150
Chapter 8 Problem solving
The printer received a PJL file system
command that attempted to store
something on the file system but was
unsuccessful because the file system is
full.
ENWW
Control panel messages (continued)
Control panel message
Description
Recommended action
DISK IS
The file system device is protected and
no new files can be written to it.
1.
To enable writing to the disk, turn
off write protection, using HP Web
Jetadmin.
2.
To clear the message, press the
key.
3.
If the message persists, turn the
printer off and then back on.
The EIO disk in slot X is not working
correctly.
1.
Turn the printer off.
2.
Remove the EIO disk from the slot
indicated and replace with a new
EIO disk drive.
The EIO disk device in slot X is
initializing.
No action necessary.
The EIO disk device in slot X is spinning
up its platter.
No action necessary.
Event Log Empty
SHOW EVENT LOG was selected from
the control panel, and the event log is
empty.
No action necessary.
FLASH DEVICE
A device failure has occurred on the
specified drive. Printing may continue
for jobs that do not require the Flash
DIMM.
1.
To clear the message, press the
key.
2.
If the message persists, remove
and re-install the EIO disk drive.
3.
Turn the printer back on.
4.
If the message still persists, replace
the Flash DIMM.
1.
To clear the message, press the
key.
2.
If the message persists, turn the
printer off and then back on.
3.
If the message reappears, there
may be a problem with the software
application.
1.
Use HP Web Jetadmin software to
delete files from the Flash Memory
and try again.
2.
To clear the message, press the
key.
3.
If the message persists, turn the
printer off and then back on.
WRITE PROTECTED
To clear press
alternates with
Ready
EIO DISK X
NOT FUNCTIONAL
For help press
EIO X disk
initializing
EIO X disk
spinning up
FAILURE
To clear press
alternates with
Ready
FLASH FILE
OPERATION FAILED
To clear press
alternates with
The printer received a PJL file system
command that attempted to perform an
illogical operation (for example, to
download a file to a non-existent
directory).
Ready
FLASH FILE
SYSTEM IS FULL
To clear press
alternates with
Ready
ENWW
The printer received a PJL file system
command that attempted to store
something on the file system but was
unsuccessful because the file system is
full.
Control panel messages
151
Control panel messages (continued)
Control panel message
Description
Recommended action
FLASH IS
The file system device is protected and
no new files can be written to it.
1.
To enable writing to the Flash
Memory, turn off write protection,
using HP Web Jetadmin.
2.
To clear the message, press the
key.
3.
If the message persists, turn the
printer off and then back on.
WRITE PROTECTED
To clear press
alternates with
Ready
Genuine HP supplies installed
A new HP cartridge has been installed.
The printer returns to the Ready state
after approximately 10 seconds.
No action necessary.
If no paper in tray:
A job was sent that specified MANUAL
FEED and Tray 1 is empty.
Load Tray 1 with the specified media.
Manually Feed
<TYPE> <SIZE>
OR
To use media from another tray, press
and select the tray from the list.
For help press
alternates with
Manually Feed
<TYPE> <SIZE>
To use another
tray press
INCORRECT <COLOR>
CARTRIDGE
A cartridge is installed in the wrong slot
and the cover is closed.
1.
Open the top cover and image
transfer unit.
alternates with
CAUTION
For help press
The image transfer unit can be easily
damaged.
The supplies gauge will display the
consumption levels of print
cartridges.
2.
Remove the incorrect print cartridge.
3.
Install the correct print cartridge.
4.
Close the front cover.
Incorrect PIN
The wrong PIN was entered. After three
incorrect PIN entries, the printer will
return to Ready
Re-enter PIN correctly.
INCORRECT SUPPLIES
At least one supply item is incorrectly
positioned in the printer and another
supply item is missing, incorrectly
placed, out, or low.
1.
Press to access the SUPPLIES
STATUS menu.
2.
Press and to highlight the
specific supply that has a problem.
3.
Press
4.
Press and
instructions.
For status press
The supplies gauge will display the
consumption levels of print
cartridges.
Initializing
permanent storage
Initializing...
152
Chapter 8 Problem solving
to view help for the supply.
to step through the
Displayed when the printer is turned on
to show that permanent storage is being
initialized.
No action necessary.
This message is displayed when the
printer is turned on, as soon as the
individual tasks begin initialization.
No action necessary.
ENWW
Control panel messages (continued)
Control panel message
Description
Recommended action
INSERT OR CLOSE
Tray XX must be inserted or closed
before the current job can be printed.
Close the tray indicated.
The cartridge is either not installed or
not correctly installed in the printer.
1.
TRAY X
For help press
INSTALL <COLOR>
CARTRIDGE
Open the top cover and image
transfer unit.
alternates with
CAUTION
For help press
The image transfer unit can be easily
damaged.
The supplies gauge will display the
consumption levels of print
cartridges.
INSTALL SUPPLIES
For status press
The supplies gauge will display the
consumption levels of print
cartridges.
INSUFFICIENT MEMORY
TO LOAD FONTS/DATA
For help press
alternates with
Device
To continue press
At least one supply item is missing or is
not correctly seated in the printer and
another supply item is missing,
incorrectly placed, out, or low. Insert the
supply item or make sure the installed
supply item is fully seated.
The device does not have enough
memory to load the data, such as fonts
or macros from the location specified.
Device can be one of the following:
2.
Insert the print cartridge and make
sure that it is fully seated.
3.
Close the front cover.
4.
If the error persists, contact HP
support at http://www.hp.com/
support/lj4650.
1.
Press to access the SUPPLIES
STATUS menu.
2.
Press and to highlight the
specific supply that has a problem.
3.
Press
4.
Press and
instructions.
1.
To use the device without the data,
press .
2.
To solve the problem, add more
memory to the device. DDR
SDRAM Memory: 128MB,
(Q2630A) or 256MB (Q2631A).
1.
If the correct paper is loaded, press
.
2.
Otherwise, remove the incorrect
paper and load Tray 1 with the
specified paper.
3.
Confirm that the media guides are
in the correct position.
4.
Verify that the tray switch is in the
correct position.
5.
To use another tray, remove paper
from Tray 1 and then press .
INTERNAL = ROM directly on the
formatter board
to view help for the supply.
to step through the
CARD SLOT X = font card in slot X
DIMMS
EIO X DISK = removable hard disk
installed in EIO slot X
LOAD TRAY 1:
<TYPE> <SIZE>
For help press
Tray 1 is loaded and configured for a
type and size other than the one
specified in the job.
alternates with
LOAD TRAY 1:
<TYPE> <SIZE>
To continue press
ENWW
Control panel messages
153
Control panel messages (continued)
Control panel message
Description
Recommended action
LOAD TRAY XX
Tray XX is either empty or configured for
a type and size other than specified in
the job.
1.
Load the paper tray with the
specified media.
2.
Confirm that the media guides are
in the correct position.
3.
Verify that the tray switch is in the
correct position.
4.
To use another tray, press .
1.
Load the paper tray with the
specified media.
2.
Confirm that the media guides are
in the correct position.
3.
Verify that the tray switch is in the
custom position.
4.
To use another tray, press .
1.
Load the paper tray with the
specified media.
2.
Confirm that the media guides are
in the correct position.
3.
Verify that the tray switch is in the
STANDARD position so the printer
will automatically detect the size.
1.
Load the paper tray with the
specified media.
2.
Confirm that the media guides are
in the correct position.
3.
Verify that the tray switch is in the
custom position.
1.
Load the paper tray with the
specified media.
2.
Confirm that the media guides are
in the correct position.
3.
Verify that the tray switch is in the
STANDARD position so the printer
will automatically detect the size.
[TYPE] [SIZE]
For help press
alternates with
LOAD TRAY XX
[TYPE] [SIZE]
To use another tray press
LOAD TRAY XX
[TYPE] [SIZE]
Move tray switch to CUSTOM.
alternates with
Tray XX is either empty or configured for
a type and size other than specified in
the job. The size specified in the job
requires that the tray switch be in the
custom position.
LOAD TRAY XX
[TYPE] [SIZE]
To use another tray press
LOAD TRAY XX
[TYPE] [SIZE]
Recommend move tray switch to
STANDARD. Then close tray
Tray XX is either empty or configured for
a type and size other than specified in
the job. The size specified in the job is a
detectable size.
alternates with
LOAD TRAY XX
[TYPE] [SIZE]
To use another tray press
LOAD TRAY XX
LOAD TRAY XX
Tray XX is either empty or configured for
a type and size other than specified in
the job. Tray XX is either empty or
configured for a type and size other than
specified in the job. The size specified in
the job requires that the tray switch be in
the custom position.
[TYPE] [SIZE]
No other tray is available.
[TYPE] [SIZE]
Move tray switch to CUSTOM.
alternates with
For help press
LOAD TRAY XX
[TYPE] [SIZE]
Recommend move tray switch to
STANDARD. Then close tray
alternates with
LOAD TRAY XX
Tray XX is either empty or configured for
a type and size other than specified in
the job. The size specified in the job is a
detectable size.
No other tray is available.
[TYPE] [SIZE]
For help press
154
Chapter 8 Problem solving
ENWW
Control panel messages (continued)
Control panel message
Description
Recommended action
LOAD TRAY XX
Tray XX is either empty or configured for
a type and size other than specified in
the job. No other tray is available.
1.
Load the paper tray with the
specified media.
2.
Confirm that the media guides are
in the correct position.
3.
Verify that the tray switch is in the
correct position.
[TYPE] [SIZE]
For help press
Loading
program X
DO NOT POWER OFF
MANUALLY FEED
OUTPUT STACK
Programs and fonts can be stored on
the printer’s file system and are loaded
into RAM when the printer is turned on.
The number XX specifies a sequence
number indicating the current program
being loaded.
No action necessary. Do not turn the
printer off.
The even-numbered pages of a manual
two-sided document have been printed
and the printer is waiting for the output
stack to be inserted for the oddnumbered pages to be printed.
Follow the instructions on the Print on
Both Sides instruction dialog box at the
computer.
OR
Press
Manually Feed
<TYPE> <SIZE>
A job was sent that specified Manually
Feed. Tray 1 is already loaded.
for help at the printer.
Load Tray 1 with the specified media.
OR
If the corrected paper is loaded in Tray
1, press to print.
For help press
alternates with
To use media from another tray, clear
the media from Tray 1, and then press .
Manually Feed
<TYPE> <SIZE>
To continue press
Manually Feed
<TYPE> <SIZE>
For help press
Moving solenoid
A job was sent specifying MANUAL
FEED and Tray 1 is empty.
Load Tray 1 with the specified media.
No other tray is available.
The printer is executing a Component
Test and the component selected is a
solenoid.
No action necessary.
NO STORED JOBS
No jobs stored on the EIO disk. This
message is displayed when the user
enters the RETRIEVE JOB menu and
there are no jobs to retrieve.
No action necessary.
NON HP SUPPLY
A new cartridge has been installed that
is not made by HP. This message is
displayed until an HP cartridge is
installed or the button is pressed.
If you believe you purchased an HP
cartridge, please call the HP fraud
hotline at (1-877-219-3183, toll-free in
North America).
To exit press
STOP KEY
DETECTED
The supplies gauge will display the
consumption levels of print
cartridges.
CAUTION
Any printer repair required as a result of
using non-HP cartridges is not covered
under HP warranty.
To continue printing, press .
ENWW
Control panel messages
155
Control panel messages (continued)
Control panel message
Description
Recommended action
NON HP SUPPLY
The printer has detected that a non-HP
print cartridge is currently installed.
If you believe you purchased an HP
cartridge, please call the HP fraud
hotline.
IN USE
alternates with
CAUTION
Ready
Any printer repair required as a result of
using non-HP cartridges is not covered
under HP warranty.
The supplies gauge will display the
consumption levels of print
cartridges, but the level of any
refilled cartridge will not be shown.
ORDER <COLOR>
CARTRIDGE
The supplies gauge will display the
consumption levels of print
cartridges.
alternates with
Ready
The identified print cartridge is nearing
the end of its useful life. The printer is
ready and will continue for the estimated
number of pages indicated. Estimated
pages remaining is based upon the
historical page coverage of this printer.
1.
Press to view help for the
message.
2.
Obtain the part number for the print
cartridge indicated.
3.
Order a print cartridge
Printing will continue until a supply
needs to be replaced.
Note
Supplies ordering information is also
available from the embedded Web
server. See Using the embedded Web
server for more information.
The supplies gauge will display the
consumption levels of print
cartridges.
ORDER FUSER KIT
LESS THAN XXX PAGES
For help press
alternates with
Ready
The fuser is near end of life. The printer
is ready and will continue for the
estimated number of pages indicated.
Printing will continue until a supply
needs to be replaced.
1.
Press to view help for the
message.
2.
Obtain the part number for the fuser
kit.
3.
Order the fuser kit.
Note
Supplies ordering information is also
available from the embedded Web
server. See Using the embedded Web
server for more information.
156
Chapter 8 Problem solving
ENWW
Control panel messages (continued)
Control panel message
Description
Recommended action
ORDER SUPPLIES
More than one supply item is low.
1.
Press MENU to access the menus.
alternates with
Printing will continue until a supply
needs to be replaced.
2.
Press or to highlight
INFORMATION, and then press .
3.
Press or to highlight
SUPPLIES STATUS, and then
press .
4.
Press or to highlight a supply
that needs to be ordered.
5.
Press to access help for the
supply.
6.
Obtain a part number from help.
7.
Order the supply.
8.
Repeat the previous steps as
necessary for each supply that
needs to be ordered.
9.
Supplies ordering information is
also available from the embedded
Web server. See Using the
embedded Web server for more
information.
Ready
For help press
The supplies gauge will display the
consumption levels of print
cartridges.
ORDER TRANSFER KIT
The transfer unit is near end of life.
1.
LESS THAN XXX PAGES
Printing can continue until transfer unit
life ends.
Press to view help for the
message.
2.
Obtain the transfer kit part number
from help.
3.
Order the transfer kit.
For help press
alternates with
Ready
Note
Supplies ordering information is also
available from the embedded Web
server. See Using the embedded Web
server for more information.
Output Bin Full
Remove all paper
The output bin is full and must be
emptied for printing to continue.
Remove media from the output bin.
The printer is paused, and there are no
error messages pending at the display.
The I/O continues receiving data until
memory is full.
Press the STOP key.
The printer is performing a Print/Stop
Test.
No action necessary.
A firmware upgrade is in process.
Do not turn the printer off until the
printer returns to Ready.
The printer is performing a Paper Path
Test.
No action necessary.
from bin
Paused
To return to Ready
press RESUME key
Performing
PRINT/STOP TEST
Performing
upgrade
Performing...
PAPER PATH TEST
ENWW
Control panel messages
157
Control panel messages (continued)
Control panel message
Description
Recommended action
Please wait
The printer is in the process of clearing
data.
No action necessary.
Powersave on
The printer is in the power save mode.
Any button press, an error condition, or
the receipt of printable data may clear
this message.
No action necessary.
PRINTING STOPPED
This message is displayed when a Print/
Stop Test is run and time expires.
Press
This message displays while the printer
CMYK samples page is being generated.
No action necessary.
The printer is generating the
configuration page. The printer will
return to the online Ready state when
the page is completed.
No action necessary.
The printer is generating the demo
page. The printer will return to the online
Ready state when the page is
completed.
No action necessary.
The printer is generating the event log
page. The printer will return to the online
Ready state when the page is
completed.
No action necessary.
The printer is generating the mass
storage directory page. The printer will
return to the Ready state when the page
is completed.
No action necessary.
The printer is generating either the PCL
or PS personality typeface list. The
printer will return to the Ready state
when the page is completed.
No action necessary.
The printer is generating the printer
menu map. The printer will return to the
Ready state when the page is
completed.
No action necessary.
The printer is generating the print quality
troubleshooting pages. The printer will
return to the Ready state when the
pages are printed.
Follow the instructions on the printed
pages.
The printer is generating the registration
page. The printer will return to the SET
REGISTRATION menu when the page
is completed.
Follow the instructions on the printed
pages.
This message displays while the printer
RGB samples page is being generated.
No action necessary.
To continue press
Printing...
CMYK Samples
Printing...
CONFIGURATION
Printing...
DEMO PAGE
Printing...
Event Log
Printing...
FILE DIRECTORY
Printing...
FONT LIST
Printing...
MENU MAP
Printing...
PQ TROUBLESHOOTING
Printing...
REGISTRATION PAGE
Printing...
RGB Samples
158
Chapter 8 Problem solving
to continue printing.
ENWW
Control panel messages (continued)
Control panel message
Description
Recommended action
Printing...
The printer is generating the supplies
status page. The printer will return to the
online Ready state when the page is
completed.
No action necessary.
The printer is generating the usage
page. The printer will return to the online
Ready state when the page is
completed.
No action necessary.
Paper temporarily comes into the output
bin while printing a duplex job. Do not
attempt to remove the pages until the
job is complete.
Do not grab paper as it temporarily
comes into the output bin. The message
will disappear when the job is finished.
Processing...
The printer is currently processing a job
but is not yet picking pages. When
paper motion begins, this message will
be replaced by a message that indicates
which tray the job is being printed from.
No action necessary.
Processing...
The printer is currently processing or
printing collated copies. The message
indicates that copy X of Y total copies is
currently being processed.
No action necessary.
The printer is actively processing a job
from the designated tray.
No action necessary.
The printer received a PJL file system
command that attempted to store
something on the file system but was
unsuccessful because the file system is
full.
●
To clear the message, press the
key.
●
If the message persists, turn the
printer off and then back on.
SUPPLIES STATUS
Printing...
Usage Page
Processing duplex
job
Do not grab paper
until job completes
copy <X> of <Y>
Processing...
from tray xx
RAM DISK
SYSTEM IS FULL
To clear press
alternates with
Note
Ready
RAM DISK DEVICE
FAILURE
This will also delete any files saved in
RAM.
A device failure has occurred on the
specified drive.
To clear press
alternates with
1.
To clear the message, press the
key.
2.
If the message persists, turn the
printer off and then back on.
3.
If the message still persists, contact
HP Support.
1.
To clear the message, press the
key.
2.
If the message persists, turn the
printer off and then back on.
3.
If the message reappears, there
may be a problem with the software
application.
Ready
RAM DISK FILE
OPERATION FAILED
To clear press
alternates with
Ready
ENWW
The printer received a PJL file system
command that attempted to perform an
illogical operation (for example, to
download a file to a non-existent
directory).
Printing may continue.
Control panel messages
159
Control panel messages (continued)
Control panel message
Description
Recommended action
RAM DISK IS
The file system device is protected and
no new files can be written to it.
1.
To enable writing to the RAM disk,
turn off write protection, using
HP Web Jetadmin software.
2.
To clear the message, press the
key.
3.
If the message persists, turn the
printer off and then back on.
WRITE PROTECTED
To clear press
alternates with
Ready
Ready
The supplies gauge will display the
consumption levels of print
cartridges.
Ready
Diagnostics mode
The printer is online and ready for data.
No status or device attendance
messages are pending at the display.
No action necessary.
The printer is in a special diagnostics
mode.
Press the STOP key to exit the special
diagnostics mode.
OR
To exit press STOP KEY
No action is necessary.
Receiving
A firmware upgrade is in progress.
Do not turn the printer off until the
printer returns to Ready.
The printer is executing a Component
Test and the component selected is Belt
Only.
Remove all print cartridges.
The printer is executing a Disable
Cartridge Check or Component Test
where the component selected is
Cartridge Motor.
Remove one print cartridge.
The identified print cartridge is nearing
the end of its useful life and the
SUPPLIES LOW setting in SYSTEM
SETUP is set to STOP.
1.
Order the identified print cartridge.
2.
To continue printing, press .
3.
To replace the cartridge, perform
the following steps:
upgrade
REMOVE ALL
PRINT CARTRIDGES
To exit press STOP KEY
Remove at least one
print cartridge.
To exit press STOP KEY
REPLACE <COLOR>
CARTRIDGE
The supplies gauge will display the
consumption levels of print
cartridges.
●
alternates with
Open the top cover and image
transfer unit.
To continue press
CAUTION
The supplies gauge will display the
consumption levels of print
cartridges.
The image transfer unit can be
easily damaged.
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Chapter 8 Problem solving
●
Remove the identified print
cartridge.
●
Install a new print cartridge.
●
Close the top and front covers.
●
Supplies ordering information is
also available from the
embedded Web server. See
Using the embedded Web
server for more information.
ENWW
Control panel messages (continued)
Control panel message
Description
Recommended action
REPLACE <COLOR>
The identified print cartridge has
reached the end of life and the COLOR
SUPPLY OUT setting in SYSTEM
SETUP is set to STOP. Printing will not
continue until the cartridge is replaced.
1.
CARTRIDGE
The supplies gauge will display the
consumption levels of print
cartridges.
alternates with
CAUTION
The image transfer unit can be easily
damaged.
2.
Remove the identified print
cartridge.
3.
Install a new print cartridge.
4.
Close the top and front covers.
5.
Supplies ordering information is
also available from the embedded
Web server. See Using the
embedded Web server for more
information.
1.
Order the fuser kit.
2.
To continue printing, press .
3.
To replace the fuser kit, perform the
following steps:
For help press
The supplies gauge will display the
consumption levels of print
cartridges.
REPLACE FUSER KIT
For help press
The fuser is nearing the end of its useful
life and the SUPPLIES LOW setting in
SYSTEM SETUP is set to STOP.
alternates with
REPLACE FUSER KIT
To continue press
REPLACE FUSER KIT
For help press
ENWW
The fuser kit has reached the end of its
life. Printing will not continue until the
fuser has been replaced.
Open the top cover and image
transfer unit.
●
Open the top cover.
●
Loosen the blue thumb screws.
●
Remove the old fuser unit.
●
Install a new fuser unit and
secure with thumb screws.
●
Close the top cover.
●
Supplies ordering information is
also available from the
embedded Web server. See
Using the embedded Web
server for more information.
1.
Open the top cover.
2.
Loosen the blue thumb screws.
3.
Remove the old fuser unit.
4.
Install a new fuser unit and secure
with thumb screws.
5.
Close the top cover.
6.
Supplies ordering information is
also available from the embedded
Web server. See Using the
embedded Web server for more
information.
Control panel messages
161
Control panel messages (continued)
Control panel message
Description
Recommended action
REPLACE SUPPLIES
Multiple supplies are at the end of their
useful life and the SUPPLIES LOW
setting in SYSTEM SETUP is set to
STOP.
1.
Press to access the SUPPLIES
STATUS menu.
2.
Press and to highlight the
specific supply that has a problem.
3.
Press
4.
Press and
instructions.
5.
Supplies ordering information is
also available from the embedded
Web server. See Using the
embedded Web server for more
information.
1.
Press to access the SUPPLIES
STATUS menu.
2.
Press and to highlight the
specific supply that has a problem.
3.
Press
4.
Press and
instructions.
5.
Supplies ordering information is
also available from the embedded
Web server. See Using the
embedded Web server for more
information.
To continue press
The supplies gauge will display the
consumption levels of print
cartridges.
REPLACE SUPPLIES
For status press
The supplies gauge will display the
consumption levels of print
cartridges.
REPLACE SUPPLIES
Using black only
The supplies gauge will display the
consumption levels of print
cartridges.
Multiple supplies are at the end of their
useful life. If the supplies affected are
cartridges only, printing has stopped
because the COLOR SUPPLY OUT
setting in SYSTEM SETUP is set to
STOP. If the fuser or transfer kit is
affected, then printing always stops.
At least one color cartridge is at the end
of its useful life and the COLOR
SUPPLY OUT setting in SYSTEM
SETUP is set to AUTOCONTINUE
BLACK. Printing will continue using
black toner only.
to view help for the supply.
to step through the
to view help for the supply.
to step through the
Press to identify which supplies
should be replaced. Replace identified
supplies to continue printing in color.
alternates with
Ready
For help press
The supplies gauge will display the
consumption levels of print
cartridges.
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Control panel messages (continued)
Control panel message
Description
Recommended action
REPLACE TRANSFER KIT
The transfer unit is nearing the end of its
useful life and the SUPPLIES LOW
setting in SYSTEM SETUP is set to
STOP.
1.
Order the transfer kit.
2.
To continue printing, press .
3.
To replace the transfer kit, perform
the following steps:
For help press
alternates with
REPLACE TRANSFER KIT
To continue press
REPLACE TRANSFER KIT
For help press
Request accepted
The transfer unit is at end of life. Printing
will not continue until the transfer kit has
been replaced.
●
Open the top and front cover.
●
Remove the old unit by
pressing the blue buttons on
either side of the unit.
●
Slide the old unit out of the
printer.
●
Install a new transfer unit.
●
Close the front and top covers.
●
Supplies ordering information is
also available from the
embedded Web server. See
Using the embedded Web
server for more information.
1.
Open the top and front cover.
2.
Remove the old unit by pressing the
blue buttons on either side of the
unit.
3.
Slide the old unit out of the printer.
4.
Install a new transfer unit.
5.
Close the front and top covers.
6.
Supplies ordering information is
also available from the embedded
Web server. See Using the
embedded Web server for more
information.
The printer has accepted a request to
print an internal page, but the current
job must finish printing before the
internal page will print.
No action necessary.
The firmware upgrade was not
completed successfully.
Attempt upgrade again.
Resetting Kit Count
YES is selected in the Reset Supplies
menu, to reset the counts for any of the
supplies that cannot be detected as new.
No action necessary.
Restoring...
The printer is restoring factory settings.
No action necessary.
The printer is restoring settings.
No action necessary.
please wait
Resend
upgrade
factory settings
Restoring...
ENWW
Control panel messages
163
Control panel messages (continued)
Control panel message
Description
Recommended action
Rotating <COLOR>
A component test is in progress; the
component selected is the <color>
Cartridge motor.
Press STOP when ready to stop this test.
The printer is executing a Component
Test and the component selected is a
motor.
Press STOP when ready to stop this test.
Setting saved
A menu selection has been saved.
No action necessary.
SIZE MISMATCH
The tray is loaded with media longer or
shorter in the feed direction than the
size configured for the tray.
1.
Adjust the side and rear media
guides against the paper.
2.
If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
3.
If necessary, press after the tray
is closed to reset the paper size or
type.
1.
If the configuration of the size and
type is correct, press to clear the
message.
2.
To change media size or type,
press .
motor
To exit press
STOP key
Rotating motor
To exit press
STOP key
TRAY XX=[SIZE]
For help press
alternates with
Ready
Tray X
[TYPE] [SIZE]
The printer is reporting the current
configuration of tray X. The tray switch is
in the STANDARD position.
Size detected by tray
alternates with
Use and to highlight the size or
type, and then press to select.
Tray X
[TYPE] [SIZE]
To change size or type
3.
If action is required to change the
size, a message with instructions
will appear after the selection is
attempted.
1.
If the configuration of the size and
type is correct, press to clear the
message.
2.
To change media size or type,
press .
press
Tray X
[TYPE] [SIZE]
Size specified by user
The printer is reporting the current
configuration of tray X. The tray switch is
in the CUSTOM position.
alternates with
Use and to highlight the size or
type, and then press to select.
TRAY XX [TYPE] [SIZE]
To change size or type
press
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Chapter 8 Problem solving
3.
If action is required to change the
size, a message with instructions
will appear after the selection is
attempted.
4.
See Configuring input trays for
more details.
ENWW
Control panel messages (continued)
Control panel message
Description
Recommended action
TRAY X EMPTY
The specified tray is empty and the
current job does not currently need this
tray to print.
Refill the tray at a convenient time.
The specified tray is open or not closed
completely.
Close the tray.
The size selected from the menu has
been saved.
No action is necessary.
A detectable media size was selected
from the menu, but the tray guide
sensors detect a different size.
1.
Adjust the side and rear media
guides against the paper.
2.
If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
3.
If necessary, reset the paper size
again.
1.
Adjust the side and rear media
guides against the paper.
2.
If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
3.
Reset the paper size in the paper
handling menu or the tray size popup menu.
1.
Adjust the side and rear media
guides against the paper.
2.
If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
3.
Reset the paper size in the paper
handling menu or tray size pop-up
menu.
[TYPE] [SIZE]
alternates with
Ready
TRAY X OPEN
For help press
alternates with
Ready
TRAY XX SIZE= <SIZE>
Setting saved
TRAY XX SIZE= <SIZE>
Setting not saved
alternates with
TRAY XX SIZE= <SIZE>
To change, move guide in tray X
TRAY XX SIZE= <SIZE>
Setting not saved
alternates with
TRAY XX SIZE= <SIZE>
To change move tray switch to
CUSTOM
TRAY XX SIZE= <SIZE>
Setting saved
alternates with
TRAY XX SIZE= <SIZE>
Recommend move tray switch to
STANDARD. Then close tray
ENWW
The size selected from the menu does
not match the size detected by the tray.
Size detection occurs when the tray
switch is set to the STANDARD position.
The tray switch is already in the correct
position for the size selected.
A non-detectable media size was
selected from the menu and the tray
switch is set to STANDARD.
In order to change the tray size to the
size selected, the tray switch must first
be in the custom position.
A detectable media size was selected
from the menu and the tray switch is set
to CUSTOM.
Although not required, the size selected
can be automatically sensed if the tray
switch is moved to STANDARD.
Control panel messages
165
Control panel messages (continued)
Control panel message
Description
Recommended action
TRAY XX SIZE= <SIZE>
A non-detectable media size was
selected from the menu and the tray is
open.
1.
Adjust the side and rear media
guides against the paper.
2.
If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
3.
Close the tray.
A detectable media size was selected
from the menu and the tray is open.
1.
Adjust the side and rear media
guides against the paper.
Although not required, the size selected
can be automatically sensed if the tray
switch is moved to STANDARD.
2.
If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
The media type loaded in the tray does
not match the media type configured for
the tray.
1.
Adjust the side and rear guides
against the paper.
2.
If size is a detectable size, set the
tray switch to STANDARD,
otherwise set the tray switch to
CUSTOM.
3.
If necessary, press after the tray
is closed to change the paper size
or type.
Verify tray switch set to CUSTOM
alternates with
TRAY XX SIZE= <SIZE>
then close tray
TRAY XX SIZE= <SIZE>
Recommend move tray switch to
STANDARD. Then close tray
alternates with
The selected size requires that the tray
switch be set to CUSTOM, otherwise
when the tray is closed, the tray size will
change.
TRAY XX SIZE= <SIZE>
then close tray
TYPE MISMATCH
TRAY XX=[TYPE]
For help press
alternates with
Ready
Unable to mopy job
alternates with
Processing...
Unable to Store Job
alternates with
A Mopy job cannot be mopied because
of a memory, disk, or configuration
problem. Only one copy will be
produced.
Install additional memory in the printer
or install a disk drive in the printer.
A job cannot be stored because of a
memory, disk, or configuration problem.
Install additional memory in the printer,
or install a disk drive into the printer. If a
disk drive is installed, delete previously
stored print jobs.
The printer is offering a selection of
alternate media to use for the print job.
1.
View tray configurations (type and
size) using and .
2.
Press
Processing...
USE TRAY XX
[TYPE] [SIZE]
To change press
/
to select a tray to use.
To use press
Wait for printer
to reinitialize
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Chapter 8 Problem solving
RAM disk settings have been changed
before the printer automatically restarts,
or external device modes have changed
or the printer is coming out of the
diagnostics mode and will automatically
restart.
No action necessary.
ENWW
Control panel messages (continued)
Control panel message
Description
Recommended action
Warming up
The printer is coming out of PowerSave
mode. Printing will continue as soon as
warmup is completed.
No action necessary.
ENWW
Control panel messages
167
Paper jams
Use this illustration to troubleshoot paper jams in the printer. For instructions on clearing
paper jams, see Clearing jams.
Paper jam locations
1
2
3
4
5
top cover area
duplex path
paper path
input path
trays
Paper jam recovery
This printer automatically provides paper jam recovery, a feature that allows you to set
whether the printer should attempt to automatically reprint jammed pages. The options are:
Note
●
AUTO — Printer will attempt to reprint jammed pages.
●
OFF — Printer will not attempt to reprint jammed pages.
During the recovery process, the printer may reprint several good pages that were printed
before the paper jam occurred. Be sure to remove any duplicated pages.
To disable paper jam recovery
1. Press MENU to enter the MENUS.
168
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight SYSTEM SETUP.
Chapter 8 Problem solving
ENWW
5. Press
to select SYSTEM SETUP.
6. Press
to highlight JAM RECOVERY.
7. Press
to select JAM RECOVERY.
8. Press
to highlight OFF.
9. Press
to select OFF.
10. Press the MENU button to return to the Ready state.
To improve print speed and increase memory resources, you may want to disable paper
jam recovery. If paper jam recovery is disabled, the pages involved in a jam will not be
reprinted.
ENWW
Paper jams
169
Common causes of paper jams
The following table lists common causes of paper jams and suggested solutions for
resolving them.
170
Issue
Cause
Print media does not meet HP-recommended
media specifications.
Use only media that meets HP specifications.
See Supported media weights and sizes.
A supply item is installed incorrectly, causing
repeated jams.
Verify that all print cartridges, the transfer unit,
and the fuser are correctly installed.
You are reloading paper that has already
passed through a printer or copier.
Do not use media that has been previously
printed on or copied.
An input tray is loaded incorrectly.
Remove any excess media from the input tray.
Press media down in the input tray so it fits
below the tabs, and within the media width
guides. See Configuring input trays.
Print media is skewed.
Input tray guides are not adjusted correctly.
Adjust input tray guides so they hold media
firmly in place without bending it. If media
heavier than 105 g/m 2 (28 lb) is loaded into Tray
2, Tray 3, or Tray 4, the media might skew.
Print media is binding or sticking together.
Remove media, flex it, rotate it 180 degrees, or
flip it over. Reload media into the input tray. Do
not fan media.
Print media is removed before it settles into the
output bin.
Reset the printer. Wait until the page completely
settles in the output bin before removing it.
When duplexing, the print media is removed
before the second side of the document is
printed.
Reset the printer and print the document again.
Wait until the page completely settles in the
output bin before removing it.
Print media is in poor condition.
Replace the print media.
Print media is not picked up by the internal
rollers from Tray 2 or Tray 3.
Remove the top sheet of media. If the media is
heavier than 105 g/m 2 (28 lb), it may not be
picked from the tray.
Print media has rough or jagged edges.
Replace the media.
Print media is perforated or embossed.
This media does not separate easily. You might
need to feed single sheets from Tray 1.
Printer supply items have reached the end of
their useful life.
Check the printer control panel for messages
prompting you to replace supplies, or print a
supplies status page to verify the remaining life
of the supplies. See Replacing supplies for more
information.
Chapter 8 Problem solving
ENWW
Issue
Cause
Media was not stored correctly.
Replace the print media. Media should be
stored in the original packaging in a controlled
environment.
Note
If the printer continues to jam, contact HP
Customer Support or your authorized HP
service provider. For more information, see
http://www.hp.com/support/lj4650.
ENWW
Common causes of paper jams
171
Clearing jams
Each section below corresponds with a jam message that might appear on the control
panel. Use these procedures to clear the jam.
Jam in Tray 1
1. Open Tray 1.
2. Remove any jammed paper from Tray 1.
3. Reload paper in Tray 1 and check to make sure the media is located correctly.
Note
Do not load media above the fill tabs.
4. Confirm that the guides are in the correct position.
5. Close Tray 1.
6. To continue printing, press , and then press .
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Jam in Tray 2, Tray 3, or Tray 4
1. Pull out the tray indicated and place it on a flat surface. Make sure that the paper guides
are in the correct position.
2. Remove any partially fed media. Grasp the media by both corners and pull down.
Note
Use Tray 1 to avoid jams with heavier paper.
3. Inspect the media path to ensure that it is clear.
Note
If the media tears, make sure that all media fragments are removed from the paper path
before resuming printing.
4. For jams that occur in either Tray 3 or Tray 4, check the trays above for jams as well.
For example, if the jam occurs in Tray 4, also open Tray 2 and Tray 3 and remove any
jammed paper.
5. Check to make sure the media is located correctly and underneath the front corner
tabs. Insert the tray into the printer. Make sure all trays are completely closed.
ENWW
Clearing jams
173
Jams in the top cover
Jams in the top cover occur in of the areas indicated in the figures below. Use the
procedures in this section to clear a jam in this area.
1
2
Jammed paper
Crumpled paper in the fuser
To clear a jam in the top cover area
WARNING!
Do not touch the fuser. It is hot and could cause burns! The fuser’s operating temperature is
190°C (374° F). Wait ten minutes to allow the fuser to cool before touching the fuser.
1. Using the side handles, open the top cover.
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2. Firmly lift the two green handles on either side of the fuser to disengage the fuser rollers.
3. Grasp the media by both corners and pull to remove it.
Note
If the media tears, make sure that all media fragments are removed from the paper path
before resuming printing. Do not reach into the fuser until it has cooled.
4. Grasp the green handles on the transfer unit and pull down. The front cover will open as
the transfer unit is pulled down.
CAUTION
Do not place anything on the transfer unit while it is open. If the transfer unit is punctured,
print quality problems may result.
5. Grasp the media by both corners and pull down. If the media appears to be crumpled in
the fuser, go to step 6.
ENWW
Clearing jams
175
6. Open the fuser cover and remove any media that is crumpled in the fuser.
Note
If the media tears, make sure that all media fragments are removed from the paper path
before resuming printing. Do not reach into the fuser until it has cooled.
7. Firmly press down on the two green handles on either side of the fuser to re-engage the
fuser rollers.
8. Close the transfer unit and front cover.
9. Close the top cover.
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Jam in paper path
1. Using the side handles, open the top cover.
2. Grasp the green handle on the transfer unit and pull down. The front cover will open as
the transfer unit is pulled down.
CAUTION
Do not place anything on the transfer unit while it is open. If the transfer unit is punctured,
print quality problems may result.
3. Grasp the media by both corners and pull up.
4. Inspect the media path to ensure that it is clear.
Note
ENWW
If the media tears, make sure that all media fragments are removed from the paper path
before resuming printing.
Clearing jams
177
5. Close the transfer unit and front cover.
6. Close the top cover.
Multiple jams in paper path
1. Using the side handles, open the top cover.
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2. Grasp the green handle on the transfer unit and pull down. The front cover will open as
the transfer unit is pulled down.
CAUTION
Do not place anything on the transfer unit while it is open. If the transfer unit is punctured,
print quality problems may result.
3. Grasp the media by both corners and pull up.
4. Inspect the media path to ensure that it is clear.
Note
If the media tears, make sure that all media fragments are removed from the paper path
before resuming printing.
5. Firmly lift the two green handles on either side of the fuser to disengage the fuser rollers.
6. Grasp the media by both corners and pull to remove it.
Note
ENWW
If the media tears, make sure that all media fragments are removed from the paper path
before resuming printing. Do not reach into the fuser until it has cooled.
Clearing jams
179
7. Firmly press down on the two green handles on either side of the fuser to re-engage the
fuser rollers.
8. Close the transfer unit and front cover.
9. Close the top cover.
Jam in duplex path
1. Using the side handles, open the top cover.
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2. Open the front cover.
3. Grasp the media by both corners and pull down.
Note
If the media tears, make sure that all media fragments are removed from the paper path
before resuming printing.
4. Grasp the green handle on the transfer unit and pull down.
5. Grasp the media by both corners and pull up.
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Clearing jams
181
6. If the media cannot be accessed from this location, close the transfer unit.
7. Grasp the media by both corners and pull.
8. Close the front cover.
9. Close the top cover.
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Multiple jams in duplex path
1. Using the side handles, open the top cover.
2. Open the front cover.
3. Grasp the media by both corners and pull down.
Note
If the media tears, make sure that all media fragments are removed from the paper path
before resuming printing.
4. Grasp the green handle on the transfer unit and pull down.
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183
5. Grasp the media by both corners and pull up.
6. Firmly lift the two green handles on either side of the fuser to disengage the fuser rollers.
7. Grasp the media by both corners and pull to remove it.
Note
If the media tears, make sure that all media fragments are removed from the paper path
before resuming printing. Do not reach into the fuser until it has cooled.
8. Firmly press down on the two green handles on either side of the fuser to re-engage the
fuser rollers.
9. If the media cannot be accessed from this location, close the transfer unit.
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10. Grasp the media by both corners and pull.
11. Close the front cover.
12. Close the top cover.
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Clearing jams
185
Media-handling problems
Use only media that meets the specifications outlined in the HP LaserJet Printer Family
Print Media Guide. For ordering information, see Supplies and accessories.
For paper specifications for this printer, see Supported media weights and sizes.
Printer feeds multiple sheets
Issue
Cause
The input tray is overfilled.
Remove excess media from the input tray.
The media is not under the tabs in the input tray
(Trays 2, 3, and 4).
Open the input tray and verify that the media is
seated under the metal tabs.
Print media is sticking together.
Remove media, flex it, rotate it 180 degrees or
flip it over, and then reload it into the tray.
Note
Do not fan media. Fanning can cause static
electricity, which can cause media to stick
together.
Media does not meet the specifications for this
printer.
Use only media that meets HP media
specifications for this printer. See Supported
media weights and sizes.
Media lift plate is not locked down before the
tray is inserted back into the printer.
Lock down media lift plate before inserting the
tray into the printer.
Trays are not properly adjusted.
Make sure that the rear media-length guide
indicates the length of media being used.
Printer feeds incorrect page size
186
Issue
Cause
The correct size media is not loaded in the input
tray.
Load the correct size media in the input tray.
The correct size media is not selected in the
software application or printer driver.
Confirm that the settings in the application and
printer driver are appropriate, since the
application settings override the printer driver
and control panel settings, and the printer driver
settings override the control panel settings. For
more information about how to access the
printer drivers, see Accessing the printer drivers.
The correct size media for Tray 1 is not selected
in the printer control panel.
From the control panel, select the correct size
media for Tray 1.
The media size is not configured correctly for
the input tray.
Print a configuration page or use the control
panel to determine the media size for which the
tray is configured.
The guides in the tray are not against the paper.
Verify that the rear and width media guides are
touching the paper.
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Printer feeds incorrect page size (continued)
Issue
Cause
The Custom/Standard switch in the tray is not in
the correct position.
Verify that the switch is in the correct position for
the media size.
Printer pulls from incorrect tray
Issue
Cause
You are using a driver for a different printer. For
more information about how to access the
printer drivers, see Accessing the printer drivers.
Use a driver for this printer.
The specified tray is empty.
Load media in the specified tray.
Tray behavior for the requested tray is set to
FIRST in the system setup submenu of the
configure device menu.
Change the setting to EXCLUSIVELY.
The media size is not configured correctly for
the input tray.
Print a configuration page or use the control
panel to determine the media size for which the
tray is configured.
The guides in the tray are not against the paper.
Verify that the guides are touching the paper.
The Custom/Standard switch in the tray is not in
the correct position.
Verify that the switch is in the correct position for
the media size.
Media does not feed automatically
ENWW
Issue
Cause
Manual feed is selected in the software
application.
Load Tray 1 with media, or, if the media is
loaded, press .
The correct size media is not loaded.
Load the correct size media.
The input tray is empty.
Load media into the input tray.
Media from a previous jam has not been
completely removed.
Open the printer and remove any media in the
paper path. Closely inspect the fuser area for
jams. See Paper jams.
The media size is not configured correctly for
the input tray.
Print a configuration page or use the control
panel to determine the media size for which the
tray is configured.
The guides in the tray are not against the paper.
Verify that the rear and width media guides are
touching the paper.
The custom/standard switch in the tray is not in
the correct position.
Verify that the switch is in the correct position for
the media size.
Media-handling problems
187
Media does not feed from input Trays 2, 3, or 4
Issue
Cause
Manual feed is selected in the software
application.
Load Tray 1 with media, or, if the media is
loaded, press .
The correct size media is not loaded.
Load the correct size media.
The input tray is empty.
Load media in the input tray.
The correct media type for the input tray is not
selected in the printer control panel.
From the printer control panel, select the correct
media type for the input tray.
Media from a previous jam has not been
completely removed.
Open the printer and remove any media in the
paper path. Closely inspect the fuser area for
jams. See Paper jams.
Tray 3 or Tray 4 does not appear as an input
tray option.
Tray 3 and Tray 4 only display as an option if
they are installed. Verify that Tray 3 and Tray 4
are correctly installed. Verify that the printer
driver has been configured to recognize Tray 3
and Tray 4. For more information about how to
access the printer drivers, see Accessing the
printer drivers.
Tray 3 or Tray 4 is incorrectly installed.
Print a configuration page to confirm that Tray 3
or Tray 4 is installed. If not, verify that the
optional installed 500-sheet feeder assembly or
2 x 500-sheet feeder assembly is correctly
attached to the printer.
The media size is not configured correctly for
the input tray.
Print a configuration page or use the control
panel to determine the media size for which the
tray is configured.
The guides in the tray are not against the paper.
Verify that the guides are touching the paper.
The custom/standard switch in the tray is not in
the correct position.
Verify that the switch is in the correct position for
the media size.
Transparencies or glossy paper will not feed
188
Issue
Cause
The correct media type is not specified in the
software or printer driver.
Verify that the correct media type is selected in
the software or printer driver.
The input tray is overfilled.
Remove excess media from the input tray. Do
not load more than 200 sheets of glossy paper
or glossy film, or more than 100 transparencies
in Tray 2, Tray 3, or Tray 4. Do not exceed the
maximum stack height for Tray 1.
Media in another input tray is the same size as
the transparencies, and the printer is defaulting
to the other tray.
Make sure that the input tray containing the
transparencies or glossy paper is selected in the
software application or printer driver. Use the
printer control panel to configure the tray to the
media type loaded. For more information about
how to access the printer drivers, see Accessing
the printer drivers.
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Transparencies or glossy paper will not feed (continued)
Issue
Cause
The tray containing the transparencies or glossy
paper is not configured correctly for type.
Make sure that the input tray containing the
transparencies or glossy paper is selected in the
software application or printer driver. Use the
printer control panel to configure the tray to the
media type loaded. See Configuring input trays.
For more information about how to access the
printer drivers, see Accessing the printer drivers.
Transparencies or glossy paper may not meet
supported media specifications.
Use only media that meets the HP media
specifications for this printer. See Supported
media weights and sizes.
Envelopes jam or will not feed in the printer
Issue
Cause
Envelopes are loaded in an unsupported tray.
Only Tray 1 can feed envelopes.
Load envelopes into Tray 1.
Envelopes are curled or damaged.
Try using different envelopes. Store envelopes
in a controlled environment.
Envelopes are sealing because the moisture
content is too high.
Try using different envelopes. Store envelopes
in a controlled environment.
Envelope orientation is incorrect.
Verify that the envelope is loaded correctly. See
Configuring input trays.
This printer does not support the envelopes
being used.
See Supported media weights and sizes or the
HP LaserJet Printer Family Print Media Guide.
Tray 1 is configured for a size other than
envelopes.
Configure Tray 1 size for envelopes.
Output is curled or wrinkled
ENWW
Issue
Cause
Media does not meet the specifications for this
printer.
Use only media that meets the HP media
specifications for this printer. See Supported
media weights and sizes.
Media is damaged or in poor condition.
Remove media from the input tray and load
media that is in good condition.
Printer is operating in an excessively humid
environment.
Verify that the printing environment is within
humidity specifications. See Printer
specifications.
You are printing large, solid-filled areas.
Large, solid-filled areas can cause excessive
curl. Try using a different pattern.
Media used was not stored correctly and may
have absorbed moisture.
Remove media and replace it with media from a
fresh, unopened package.
Media-handling problems
189
Output is curled or wrinkled (continued)
Issue
Cause
Media has poorly cut edges.
Remove media, flex it, rotate it 180 degrees or
turn it over, and then reload it into the input tray.
Do not fan media. If the problem persists,
replace the media.
The specific media type was not configured for
the tray or selected in the software.
Configure the software for the media (see the
software documentation). Configure the tray for
the media, see Configuring input trays.
Printer will not duplex or duplexes incorrectly
190
Issue
Cause
You are trying to duplex on unsupported media.
Verify that the media is supported for duplex
printing. See Supported media weights and
sizes.
The printer driver is not set up for duplex printing.
Set up the printer driver to enable duplex
printing.
The first page is printing on the back of
preprinted forms or letterhead.
Load preprinted forms and letterhead in Tray 1
with the letterhead or printed side up and the
bottom of the page feeding into the printer. For
Tray 2, Tray 3, or Tray 4, load these media
printed side down with the top of the page
toward the back of the printer.
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Printer response problems
No display message
Issue
Cause
The printer’s on/off button is in the standby
position.
Verify that the printer is on. Fans may run while
the printer is in standby mode (off).
The printer’s memory DIMMs are defective or
installed incorrectly.
Verify that the printer’s memory DIMMs are
correctly installed and are not defective.
The power cord is not firmly plugged into both
the printer and the power receptacle.
Turn off the printer and then disconnect and
reconnect the power cord. Turn the printer back
on.
The line voltage is incorrect for the printer power
configuration.
Connect the printer to a proper voltage source,
as specified on the Power Rating Label on the
back of the printer.
The power cord is damaged or excessively worn.
Replace the power cord.
The power source receptacle is not working
correctly.
Connect the printer to a different power
receptacle.
Printer is on, but nothing prints
ENWW
Issue
Cause
The printer’s Ready indicator light is not lit.
Press STOP to return the printer to the Ready
state.
The top cover is not closed properly.
Close the top cover firmly.
The Data indicator light is flashing.
The printer is probably still receiving data. Wait
for the Data indicator to stop flashing.
REPLACE <COLOR> CARTRIDGE appears on
the printer display.
Replace the print cartridge specified on the
printer display.
A printer message other than Ready appears on
the printer control panel.
See Control panel messages.
The parallel port may have a DOS timeout error.
Add a MODE command to the AUTOEXEC.BAT
file. See the DOS manual for additional
information.
The PS (PostScript Emulation) personality is not
selected.
Select PS or AUTO for the printer language. For
more information, see Changing printer control
panel configuration settings.
The correct driver is not selected in the software
application or printer driver.
Select the driver for PostScript Emulation for this
printer in the software application or printer
driver. For more information about how to
access the printer drivers, see Accessing the
printer drivers.
The printer is not properly configured.
See Changing printer control panel configuration
settings.
Printer response problems
191
Printer is on, but nothing prints (continued)
Issue
Cause
The computer port is not configured or is not
working properly.
Run another peripheral connected to this port to
verify that the port is working properly.
The printer has not been correctly named for the
network or for a Macintosh computer.
Use the appropriate utility to name the printer on
the network. For Macintosh OS 9.x computers,
select the printer from within the Chooser. For
Macintosh OS X.1 and later, open the Print
Center Application, select the connection type,
and then select the printer.
Printer is on, but is not receiving data
Issue
Cause
The printer’s Ready indicator light is not lit.
Press STOP to return the printer to the Ready
state.
The top cover is not closed properly.
Close the top cover firmly.
A printer message other than Ready appears on
the printer control panel.
See Control panel messages.
The interface cable is not correct for this
configuration.
Select the correct interface cable for your
configuration. See Parallel configuration,
Enhanced I/O (EIO) configuration, or USB
configuration.
The interface cable is not securely connected to
both the printer and the computer.
Disconnect and reconnect the interface cable.
The printer is not configured correctly.
See Changing printer control panel configuration
settings for configuration information.
The interface configurations on the printer’s
configuration page do not match the
configurations on the host computer.
Configure the printer to match the computer
configuration.
The computer is not working properly.
Try using an application that you know works
properly to check the computer, or, in DOS, type
Dir>Prn at the DOS prompt.
The computer port that the printer is connected
to is not configured or is not working properly.
Run another peripheral connected to this port to
verify that the port is working properly.
The printer has not been correctly named for the
network or Macintosh computer.
Use the appropriate utility to name the printer on
the network. For Macintosh OS 9.x computers,
select the printer from within the Chooser. For
Macintosh OS X.1 and later, open the Print
Center Application, select the connection type,
and select the printer.
Unable to select the printer from the computer
192
Issue
Cause
If you are using a switch box, the printer may not
be selected for the computer.
Select the correct printer through the switch box.
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Unable to select the printer from the computer (continued)
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Issue
Cause
The printer’s Ready indicator light is not lit.
Press STOP to return the printer to the Ready
state.
A printer message other than Ready appears on
the printer control panel.
See Control panel messages.
The correct printer driver is not installed in the
computer.
Install the correct printer driver. For more
information about how to access the printer
drivers, see Accessing the printer drivers.
The correct printer and port are not selected on
the computer.
Select the correct printer and port.
The network is not configured properly for this
printer.
Use the network software to verify the printer’s
network configuration, or consult with the
network administrator.
The power source receptacle is not working
correctly.
Connect the printer to a different power
receptacle.
Printer response problems
193
Printer control panel problems
Control panel settings work incorrectly
Issue
Cause
The printer control panel display is blank or is
not lit, even when the fan is running.
Fans may run while the printer is in standby
mode (off). Press the printer’s on/off button to
turn the printer on.
Printer settings in the printing software
application or printer driver differ from the printer
control panel settings.
Confirm that the settings in the application and
printer driver are appropriate, since the
application settings override the printer driver
and control panel settings, and the printer driver
settings override the control panel settings. For
more information about how to access the
printer drivers, see Accessing the printer drivers.
Control panel settings were not correctly saved
after they were changed.
Reselect the control panel settings and then
press . An asterisk (*) should appear to the
right of the setting.
The Data indicator light is lit, and there are no
pages printing.
Buffered data exists in the printer. Press to
print the buffered data using current control
panel settings and activate the new control
panel settings.
If the printer is on a network, another user may
have changed printer control panel settings.
Consult the network administrator to coordinate
changes to printer control panel settings.
Unable to select Tray 3 or Tray 4
194
Issue
Cause
Tray 3 does not appear as an input tray option
on the configuration page or on the control
panel.
Tray 3 only displays as an option if it is installed.
Verify that Tray 3 is correctly installed.
Tray 3 or Tray 4 does not appear as an option in
the printer driver.
Verify that the printer driver configuration
recognizes Tray 3 or Tray 4. For more
information about how to access the printer
drivers, see Accessing the printer drivers.
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Incorrect printer output
Incorrect fonts are printed
Issue
Cause
The font has not been correctly selected in the
software application.
Re-select the font in the software application.
The font is not available to the printer.
Download the font to the printer or use another
font. (In Windows, the driver does this
automatically.)
The correct printer driver is not selected.
Select the correct printer driver. For more
information about how to access the printer
drivers, see Accessing the printer drivers.
Unable to print all characters in a symbol set
Issue
Cause
The correct font is not selected.
Select the correct font.
The correct symbol set is not selected.
Select the correct symbol set.
The selected character or symbol is not
supported by the software application.
Use a font that supports the selected character
or symbol.
Drifting text between printouts
Issue
Cause
Your software application is not resetting the
printer to the top of the page.
See the documentation for the software or the
PCL/PJL Technical Reference Package for
specific information.
Erratic, missing characters or interrupted printout
ENWW
Issue
Cause
The interface cable is of poor quality.
Try using a different, higher-quality, IEEEcompliant cable. Parallel cables can be no
longer than 10 meters (30 feet).
The interface cable is loose.
Disconnect and reconnect the interface cable.
The interface cable is damaged or bad.
Try using a different interface cable.
The power cable is loose.
Disconnect and reconnect the power cable.
You are attempting to print a PCL job with the
printer configured for PostScript Emulation.
From the printer control panel, select the correct
printer personality, and then resend the print job.
You are attempting to print a PostScript job with
the printer configured for PCL.
From the printer control panel, select the correct
printer personality, and then resend the print job.
Incorrect printer output
195
Partial printout
Issue
Cause
A memory error message appears on the printer
control panel.
1.
Free up printer memory by deleting
unneeded downloaded fonts, style sheets,
and macros from printer memory; or
2.
Add more memory to the printer.
The file you are printing contains errors.
Check the software application verify that the file
does not contain errors. To do so:
1.
Print another file that you know is error-free
from within the same application; or
2.
Print the file from another application.
Guidelines for printing with different fonts
●
The 80 internal fonts are available in PostScript Emulation (PS) and PCL mode.
●
To conserve printer memory, download only those fonts that are needed.
●
If you require several downloaded fonts, consider installing additional printer memory.
Some software applications automatically download fonts at the beginning of each print job.
It might be possible to configure those applications to download only soft fonts that are not
already resident in the printer.
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Software application problems
Unable to change system selections through software
Issue
Cause
System software changes are locked out by the
printer control panel.
Consult with your network administrator.
The software application does not support
system changes.
See the software application documentation.
The correct printer driver is not loaded.
Load the correct printer driver. For more
information about how to access the printer
drivers, see Accessing the printer drivers.
The correct application driver is not loaded.
Load the correct application driver.
Unable to select a font from the software
Issue
Cause
The font is not available to the software
application.
See the software application documentation.
Unable to select colors from the software
Issue
Cause
The software application does not support color.
See the documentation for the software
application.
Color mode is not selected in the software
application or printer driver.
Select color mode instead of grayscale or
monochrome mode.
The correct printer driver is not loaded.
Load the correct printer driver.
Printer driver does not recognize Tray 3, Tray 4, or the duplex printing accessory
ENWW
Issue
Cause
The printer driver has not been configured to
recognize Tray 3, Tray 4, or the duplex printing
accessory. For more information about how to
access the printer drivers, see Accessing the
printer drivers.
See the printer driver’s online Help for
instructions on how to configure the driver to
recognize printer accessories. For more
information about how to access the printer
drivers, see Accessing the printer drivers.
The accessory may not be installed.
Verify that the accessory is properly installed.
Software application problems
197
Color printing problems
Printing black instead of color
Issue
Cause
Color mode is not selected in the software
application or printer driver.
Select color mode instead of grayscale or
monochrome mode in the software application
or printer driver, see Printer information pages to
learn how to print a configuration page.
The correct printer driver is not selected in your
software application.
Select the correct printer driver.
No color appears on the configuration page.
Consult your service representative.
Incorrect shade
Issue
Cause
The sealing tape has not been removed from
the print cartridge.
Remove the sealing tape from the print cartridge
for the color that is missing. See Changing print
cartridges.
The media does not meet the specifications for
this printer.
See the HP LaserJet Printer Family Print Media
Guide.
Go to http://www.hp.com/ support/lj4650 for HP
LaserJet Family Paper Specification Guide
ordering information. When you connect, select
Manuals. Or go to http://www.hp.com/support/
ljpaperguide to download the guide in PDF
format.
You are operating the printer in excessively
humid conditions.
Verify that the printer’s environment is within
humidity specifications. See Environmental
specifications.
Note
For more information about color quality
problems, see Print quality troubleshooting.
Missing color
198
Issue
Cause
Defective HP print cartridge.
Replace the cartridge.
A non-HP cartridge might be installed.
Ensure that you are using a genuine HP print
cartridge.
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Inconsistent colors after installing a print cartridge
Issue
Cause
The sealing tape has not been removed from
the print cartridge.
Remove the sealing tape from the print cartridge
for the color that is missing. See Changing print
cartridges.
Another print cartridge may be low.
Check the supplies gauge on the control panel
or print a supplies status page. See Printer
information pages.
Print cartridges may be improperly installed.
Verify that each print cartridge is installed
properly.
A non-HP cartridge might be installed.
Ensure that you are using a genuine HP print
cartridge.
Printed colors do not match screen colors
Issue
Cause
Extremely light screen colors are not being
printed.
The software application may interpret
extremely light colors as white. If so, avoid using
extremely light colors.
Extremely dark screen colors are being printed
in black.
The software application may interpret
extremely dark colors as black. If so, avoid using
extremely dark colors.
The colors on the computer screen differ from
the printer output.
On the printer driver’s Color Control tab, select
Screen Match.
Note
Several factors can influence your ability to
match printed colors to those on your screen.
These factors include print media, overhead
lighting, software applications, operating system
palettes, monitors, and video cards and drivers.
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199
Print quality troubleshooting
When occasional print quality problems occur, use the information in this section to help
solve the problem.
Print quality problems associated with media
Some print quality problems arise from use of inappropriate media.
●
Use paper that meets HP paper specifications. See Supported media weights and sizes.
●
The surface of the media is too smooth. Use media that meets HP paper specifications.
See Supported media weights and sizes.
●
The driver setting is incorrect. Change the paper type setting to glossy for Trays 2, 3, or
4, or heavy or heavy glossy for Tray 1.
●
The media you are using is too heavy for the printer, and the toner is not fusing to the
media.
●
The transparencies you are using are not designed for proper toner adhesion. Use only
transparencies designed for HP Color LaserJet printers.
●
The moisture content of the paper is uneven, too high, or too low. Use paper from a
different source or from an unopened ream of paper.
●
Some areas of the paper reject toner. Use paper from a different source or from an
unopened ream of paper.
●
The letterhead you are using is printed on rough paper. Use a smoother, xerographic
paper. If this solves your problem, consult with the printer of your letterhead to verify
that the paper used meets the specifications for this printer. See Supported media
weights and sizes.
●
The paper is excessively rough. Use a smoother, xerographic paper.
Overhead transparency defects
Overhead transparencies may display any of the image quality problems that any other type
of media will cause, as well as defects specific to printing transparencies. In addition,
because transparencies are pliable while in the print path, they are subject to being marked
by the media-handling components.
Note
Allow transparencies to cool at least 30 seconds before handling them.
●
On the printer driver’s Paper tab, select Transparency as the media type. Also, make
sure that the tray is correctly configured for transparencies.
●
Check that the transparencies meet the specifications for this printer. See Supported
media weights and sizes. For more information, consult the HP LaserJet Family Print
Media Guide.
See http://www.hp.com/support/lj4650 for HP LaserJet Family Print Media Guide
ordering information.
For downloadable manuals, go to http://www.hp.com/support/lj4650. When you
connect, select Manuals. Or go to http://www.hp.com/supportljpaperguide to download
the guide in PDF format.
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●
Handle transparencies by the edges. Skin oil on the surface of transparencies can
cause spots and smudges.
●
Small, random dark areas on the trailing edge of solid fill pages may be caused by
transparencies sticking together in the output bin. Try printing the job in smaller batches.
●
The selected colors are undesirable when printed. Select different colors in the software
application or printer driver.
●
If you are using a reflective overhead projector, use a standard overhead projector
instead.
Print quality problems associated with the environment
The printer is operating in excessively humid or dry conditions. Verify that the printing
environment is within specifications. See Environmental specifications.
Print quality problems associated with jams
●
Make sure that all media is cleared from the paper path. See Paper jam recovery.
●
The printer recently jammed. Print two to three pages to clean the printer.
●
The media does not pass through the fuser causing image defects to appear on
subsequent documents. Print two to three pages to clean the printer. However, if the
problem persists see the next section.
Print quality troubleshooting pages
The print quality troubleshooting pages provide information on aspects of the printer that
affect print quality.
1. Press MENU to enter the MENUS.
2. Press
to highlight DIAGNOSTICS.
3. Press
to select DIAGNOSTICS.
4. Press
to highlight PQ TROUBLESHOOTING.
5. Press
to select PQ TROUBLESHOOTING.
The message Printing... PQ troubleshooting appears on the display until the printer
finishes printing the print quality troubleshooting information. The printer returns to the
Ready state after printing the print quality troubleshooting information.
The print quality troubleshooting information includes one page for each color (cyan,
magenta, yellow, and black), printer statistics related to print quality, instructions on
interpreting the information, and procedures to solve print quality problems.
If following the procedures recommended by the print quality troubleshooting pages do not
improve print quality, go to http://www.hp.com/support/lj4650.
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Print quality troubleshooting
201
Calibrating the printer
The HP Color LaserJet 4650 printer automatically calibrates and cleans at various times to
maintain the highest level of print quality. The user may also request the printer to calibrate
via the printer’s control panel, using QUICK CALIBRATE NOW or FULL CALIBRATE NOW
located in the CALIBRATION and PRINT QUALITY menu. QUICK CALIBRATE NOW is
used for color tone calibration (D-Max & D-Half) and takes about 86 seconds. If color
density or tone seems wrong, Quick Calibration can be run. Full Calibration includes the
Quick Calibrate routines and adds Drum Phase Calibration and Color Plane Registration
(CPR). This takes about 3 minutes and 15 seconds. If color layers (cyan, magenta, yellow,
black) on the printed page seem to be shifted from one another, Full Calibration should be
run.
The HP Color LaserJet 4650 printer incorporates a new feature to skip calibration when
appropriate, thereby making the printer available more quickly. For example, if the printer is
powered off and on quickly (within 20 seconds) then calibration is not needed and will be
skipped. This saves approximately one minute in time to be ready.
While the printer is calibrating and cleaning, the printer will pause printing for the amount of
time it takes to complete the calibration or cleaning. For most calibrations and cleaning, the
printer will not interrupt a print job, but will wait for the job to complete before calibrating or
cleaning.
1. Press MENU to enter the MENUS.
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight PRINT QUALITY.
5. Press
to select PRINT QUALITY.
6. Press
to highlight QUICK CALIBRATE NOW.
7. Press
to select QUICK CALIBRATE NOW.
OR
To perform a full calibration, use FULL CALIBRATE NOW instead of QUICK CALIBRATE
NOW in steps 6 and 7.
Print quality defect chart
Use the examples in the print quality defect chart to determine which print-quality problem
you are experiencing, and then see the corresponding pages to find information that can
help you troubleshoot the problem. For the latest information and problem-solving
procedures, go to http://www.hp.com/support/lj4650.
Note
The print-quality defect chart assumes the use of letter- or A4-size media that has moved
through the printer short-edge first (portrait orientation).
An image with no defects
202
Chapter 8 Problem solving
ENWW
Horizontal lines or
streaks
ENWW
●
Make sure that the
operation and
location
requirements of the
printer are met.
●
Print the Print Quality
Troubleshooting
Pages (see Print
quality
troubleshooting) and
follow the diagnostic
procedure listed on
the first page to help
isolate the defect to
a particular
component.
Misaligned colors
●
Calibrate the printer.
Vertical lines
Repetitive defects
●
●
Make sure that the
operation and
location
requirements of the
printer are met.
●
Print the Print Quality
Troubleshooting
Pages (see Print
quality
troubleshooting) and
follow the diagnostic
procedure listed on
the first page to help
isolate the defect to
a particular
component.
Print the Print Quality
Troubleshooting
Pages (see Print
quality
troubleshooting) and
follow the diagnostic
procedure listed on
the first page to help
isolate the defect to
a particular
component.
Print quality troubleshooting
203
Color fade in all colors
Color fade in one color
●
Make sure that the
operation and
location
requirements of the
printer are met.
●
Make sure that the
operation and
location
requirements of the
printer are met.
●
Calibrate the printer.
●
Calibrate the printer.
●
Print the Print Quality
Troubleshooting
Pages (see Print
quality
troubleshooting) and
follow the diagnostic
procedure listed on
the first page to help
isolate the defect to
a particular
component.
Fingerprints and media
dents
●
Make sure to use
supported media.
●
Make sure that the
media you are using
does not have any
wrinkles or dents
from handling, and
that the media is not
contaminated with
visible fingerprints or
other foreign
substances.
●
Print the Print Quality
Troubleshooting
Pages (see Print
quality
troubleshooting) and
follow the diagnostic
procedure listed on
the first page to help
isolate the defect to
a particular
component.
Loose toner
●
Make sure that the
operation and
location
requirements of the
printer are met.
●
Make sure to use
supported media.
●
Make sure that the
media type and size
for the tray are set
correctly in the
control panel for the
media that you are
using.
●
Make sure that the
media is loaded
correctly, the size
guides are touching
the edges of the
stack of media, and
the custom-media
switch is set
appropriately.
Make sure that the
media you are using
does not have any
wrinkles or dents
from handling, and
that the media is not
contaminated with
visible fingerprints or
other foreign
substances.
204
Chapter 8 Problem solving
ENWW
Smeared toner
●
ENWW
Make sure to use
supported media.
White areas (dropouts)
on page
●
Make sure that the
operation and
location
requirements of the
printer are met.
●
Make sure to use
supported media.
●
Make sure that the
media you are using
does not have any
wrinkles or dents
from handling, and
that the media is not
contaminated with
visible fingerprints or
other foreign
substances.
●
Make sure that the
media type and size
for the tray are set
correctly in the
control panel for the
media that you are
using.
●
Calibrate the printer.
●
Print the Print Quality
Troubleshooting
Pages (see Print
quality
troubleshooting) and
follow the diagnostic
procedure listed on
the first page to help
isolate the defect to
a particular
component.
Print quality troubleshooting
205
Media damage
(wrinkles, curl, creases,
tears)
●
●
Make sure to use
supported media.
●
Make sure that the
media is loaded
correctly.
●
Make sure that the
media type and size
for the tray are set
correctly in the
control panel for the
media that you are
using.
●
Make sure that the
media you are using
does not have any
wrinkles or dents
from handling, and
that the media is not
contaminated with
visible fingerprints or
other foreign
substances.
●
Make sure that the
following supplies
are seated correctly:
●
206
Make sure that the
operation and
location
requirements of the
printer are met.
Chapter 8 Problem solving
●
fuser
●
transfer belt
Specks or stray toner
●
Make sure that the
operation and
location
requirements of the
printer are met.
●
Make sure to use
supported media.
●
Make sure that the
media type and size
for the tray are set
correctly in the
control panel for the
media that you are
using.
●
Calibrate the printer.
●
Print the Print Quality
Troubleshooting
Pages (see Print
quality
troubleshooting) and
follow the diagnostic
procedure listed on
the first page to help
isolate the defect to
a particular
component.
Inspect the jam
areas and remove
any undetected
jammed or torn
media.
ENWW
Skewed, stretched, or
off-center page
●
Make sure that the
operation and
location
requirements of the
printer are met.
●
Make sure to use
supported media.
●
Make sure that the
media is loaded
correctly.
●
For problems with
page skew, turn over
the stack of media
and rotate the stack
180 degrees.
●
Make sure that the
following supplies
are seated correctly:
●
ENWW
●
fuser
●
transfer belt
Inspect the jam
areas and remove
any undetected
jammed or torn
media.
Print quality troubleshooting
207
208
Chapter 8 Problem solving
ENWW
A
Working with memory and
print server cards
Printer memory and fonts
The printer has two 200-pin DDR SDRAM slots. One slot is available for adding memory to
the printer. DDR SDRAM memory is available in 128 and 256 MB modules.
Note
Memory specification: HP Color LaserJet 4650 series printers use 200-pin small outline dual
inline memory modules (SODIMM) that support 128 or 256 MB of RAM.
The printer also has three flash memory card slots for printer firmware, fonts, and other
solutions.
●
Note
The first flash memory card is reserved for printer firmware.
Use the first flash memory card slot for firmware only. The slot is marked "Firmware Slot"
●
The two additional flash memory card slots enable the user to add fonts and third-party
solutions, such as signatures and personalities. The slots are marked "Slot 2" and
"Slot 3." For more information about types of solutions available, go to
http://www.hp.com/go/gsc.
Note
Flash memory cards adhere to Compact Flash specifications and size.
CAUTION
Do not insert a flash memory card that is designed for use with a digital camera into the
printer. The printer does not support photo printing directly from a flash memory card. If you
install a camera-type flash memory card, the control panel displays a message asking if you
want to reformat the flash memory card. If you choose to reformat the card, all data on the
card will be lost.
You may want to add more memory to the printer if you often print complex graphics or PS
documents, or use many downloaded fonts. Additional memory also allows the printer to
print multiple, collated copies at the maximum speed.
Note
Single in-line memory modules (SIMMs) / dual in-line memory modules (DIMMs) used on
previous HP LaserJet printers are not compatible with the printer.
Note
To order DDR SDRAM, see Supplies and accessories.
Before ordering additional memory, see how much is currently installed by printing a
configuration page.
Printing a configuration page
1. Press MENU to enter the MENUS.
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Printer memory and fonts
209
210
2. Press
to highlight INFORMATION.
3. Press
to select INFORMATION.
4. Press
to highlight PRINT CONFIGURATION.
5. Press
to print the configuration page.
Appendix A Working with memory and print server cards
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Installing memory and fonts
You can install more memory for the printer, and you can also install a font card to allow the
printer to print characters for languages such as Chinese or the Cyrillic alphabet.
CAUTION
Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist
strap, or frequently touch the surface of the DIMM antistatic package and then touch bare
metal on the printer.
To install DDR memory DIMMs
1. Turn the printer off.
2. Disconnect all power and interface cables.
3. Locate the formatter board in the rear of the printer.
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Installing memory and fonts
211
4. Using a #2 Phillips screwdriver, remove the eight screws holding the board in place,
and set them aside.
5. Slide out the formatter board and set it on a clean, flat, grounded surface.
6. To replace a DDR DIMM that is currently installed, spread the latches apart on each
side of the DIMM slot, lift the DDR DIMM up at an angle, and pull it out.
7. Remove the new DIMM from the antistatic package. Locate the alignment notch on the
bottom edge of the DIMM.
212
Appendix A Working with memory and print server cards
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8. Holding the DIMM by the edges, align the notch on the DIMM with the bar in the DIMM
slot at an angle and firmly press the DIMM into the slot until it is fully seated. When
installed correctly, the metal contacts are not visible.
9. Push down on the DIMM until both latches engage the DIMM.
Note
ENWW
If you have difficulty inserting the DIMM, make sure the notch on the bottom of the DIMM is
aligned with the bar in the slot. If the DIMM still does not go in, make sure you are using the
correct type of DIMM.
Installing memory and fonts
213
10. Align the formatter board in the tracks at the top and bottom of the slot, and then slide
the board back into the printer. Replace and tighten the eight screws removed in step 4.
11. Reconnect the power cable and interface cables, and turn the printer on.
12. If you installed a memory DIMM, go to Enabling memory.
To install a flash memory card
214
Appendix A Working with memory and print server cards
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CAUTION
Do not insert a flash memory card that is designed for use with a digital camera into the
printer. The printer does not support photo printing directly from a flash memory card. If you
install a camera-type flash memory card, the control panel displays a message asking if you
want to reformat the flash memory card. If you choose to reformat the card, all data on the
card will be lost.
1. Turn the printer off.
2. Disconnect all power and interface cables.
3. Locate the formatter board in the rear of the printer.
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Installing memory and fonts
215
4. Using a #2 Phillips screwdriver, remove the eight screws holding the board in place,
and set them aside.
5. Slide out the formatter board and set it on a clean, flat, grounded surface.
6. Align the groove on the side of the flash memory card with the notches in the connector
and push it in the slot until it is fully seated.
CAUTION
Do not insert the flash memory card at an angle.
Note
The first flash memory slot marked "Firmware Slot" is reserved for firmware only. Slots 2
and 3 should be used for all other solutions.
216
Appendix A Working with memory and print server cards
ENWW
7. Align the formatter board in the tracks at the top and bottom of the slot, and then slide
the board back into the printer. Replace and tighten the eight screws removed in step 4.
8. Reconnect the power cable and interface cables, and turn the printer on.
Enabling memory
If you installed a memory DIMM, set the printer driver to recognize the newly added memory.
To enable memory for Windows 98, ME, and NT
1. On the Start menu, point to Settings, and click Printers.
2. Right-click the printer and select Properties.
3. On the Configure tab, click More.
4. In the Total Memory field, type or select the total amount of memory that is now
installed.
5. Click OK.
To enable memory for Windows 2000 and XP
1. On the Start menu, point to Settings, and click Printers or Printers and Faxes.
2. Right-click the printer and select Properties.
3. On the Device Settings tab, click Printer Memory (in the Installable Options section).
ENWW
Installing memory and fonts
217
4. Select the total amount of memory that is now installed.
5. Click OK.
218
Appendix A Working with memory and print server cards
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Installing an HP Jetdirect print server card
You can install an HP Jetdirect print server card in the base model printer, which comes
with an open EIO slot.
To install an HP Jetdirect print server card
1. Turn the printer off.
2. Disconnect all power and interface cables.
3. Locate an empty EIO slot. Loosen and remove the two retaining screws holding the
cover for the EIO slot onto the printer, and then remove the cover. You will not need
these screws and cover again.
ENWW
Installing an HP Jetdirect print server card
219
4. Firmly insert the HP Jetdirect print server card into the EIO slot. Insert and tighten the
retaining screws that came with the print server card.
5. Connect the network cable.
6. Reconnect the power cable, and turn the printer on.
7. Print a configuration page (see Configuration page). In addition to a printer configuration
page and a Supplies Status page, an HP Jetdirect configuration page that contains
network configuration and status information should also print.
If it does not print, uninstall and reinstall the print server card to ensure that it is
completely seated in the slot.
220
Appendix A Working with memory and print server cards
ENWW
8. Perform one of these steps:
ENWW
●
Choose the correct port. See the computer or operating system documentation for
instructions.
●
Reinstall the software, choosing the network installation this time.
Installing an HP Jetdirect print server card
221
222
Appendix A Working with memory and print server cards
ENWW
B
Supplies and accessories
To order supplies in the US, contact http://www.hp.com/go/ljsupplies. To order supplies
worldwide, see http://www.hp.com/ghp/buyonline.html. To order accessories, see
http://www.hp.com/go/accessories.
Ordering directly through the embedded Web server (for printers
with network connections)
Use the following steps to order printing supplies directly through the embedded Web
server (see Using the embedded Web server.)
1. In the Web browser on the computer, enter the IP address for the printer. The printer
status window appears. Or, go to the URL provided in the alert email.
2. Click Other Links.
3. Click Order Supplies. The browser opens to a page in which you can choose to send
information about the printer to HP. You also have the option to order supplies without
sending the printer’s information to HP.
4. Select the part numbers you want to order and follow the instructions on the screen.
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Ordering directly through the embedded Web server (for printers with network
connections)
223
Ordering directly through the hp toolbox software
The HP toolbox software gives you the ability to order supplies directly from the computer.
Two things are necessary to use this feature:
●
The HP toolbox software must be installed on your computer. (It is automatically
installed as part of the typical software installation.)
●
You must have access to the World Wide Web.
1. At the bottom right of the screen (in the system tray), select the hp toolbox icon. The
software opens in a Web browser. (Or, on the Start menu, select Programs, and then
HP toolbox.)
2. On the left side of the window, click Other Links.
3. Click Order Supplies. The browser opens to the supplies purchasing page.
4. Select the supplies you want to order.
Supplies, accessories, and part numbers
Part
Part number
Type/size
Memory
J6073A
Printer hard disk
C4287A
4 MB Flash DIMM
Q2635A
DIMM-32 MB Flash memory card
Q2630A
DIMM-128 MB DDR 200-pin SDRAM
Q2631A
DIMM-256 MB DDR 200-pin SDRAM
J7934A
HP Jetdirect 620n fast ethernet print
server
C9667A
Printer cabinet
Q3673A
Optional 500-sheet paper feeder
(Tray 3)
Q3674A
Optional 2 x 500-sheet input tray
(Tray 3 and Tray 4)
C9720A
Black print cartridge
C9721A
Cyan print cartridge
C9722A
Yellow print cartridge
C9723A
Magenta print cartridge
Q3675A
Image transfer kit
Q3676A
Image fuser kit (110 volt)
Q3677A
Image fuser kit (220 volt)
Accessories
Printer supplies
224
Appendix B Supplies and accessories
ENWW
Supplies, accessories, and part numbers (continued)
Part
Part number
Type/size
Cables
C2946A
IEEE-1284-C compliant parallel cable,
3 meters (m) (approximately 10 feet)
long, with 25-pin male/micro 36-pin
male ("C" size) connector
92215S
Macintosh DIN-8 printer cable
C2947A
10 m parallel cable
92215N
HP LocalTalk cable kit
C2934A
HP Color LaserJet Transparencies
(letter)
Media
50 sheets
C2936A
HP Color LaserJet Transparencies
(A4)
50 sheets
C4179A
HP LaserJet Soft Gloss paper (letter)
200 sheets
C4179B
HP LaserJet Soft Gloss paper (A4)
200 sheets
Reference materials
Q1298A
HP LaserJet Tough paper (letter)
Q1298B
HP LaserJet Tough paper (A4)
HPU1132
HP Premium Choice LaserJet paper
(letter)
CHP410
HP Premium Choice LaserJet paper
(A4)
HPJ1124
HP LaserJet paper (letter)
CHP310
HP LaserJet paper (A4)
Q2413A
HP Premium Cover paper letter (8.5
by 11 inches), 100 sheets
Q2420A
HP High Gloss Laser Paper
5963-7863
HP LaserJet Printer Family Print
Media Guide
5021-0337
PCL/PJL Technical Reference
Package
For downloadable versions, go to
http://www.hp.com/support/lj4650.
When connected, select Manuals.
Q3668-90909
HP Color LaserJet 4650 Series User
Guide
For downloadable versions, go to
http://www.hp.com/support/lj4650.
When connected, select Manuals.
ENWW
Ordering directly through the hp toolbox software
225
Supplies, accessories, and part numbers (continued)
Part
Part number
Type/size
Q3668-90902
HP Color LaserJet 4650 Series
Getting Started Install Guide
For downloadable versions, go to
http://www.hp.com/support/lj4650.
When connected, select Manuals.
Q3673-90901
HP Color LaserJet 4650 Series 500Sheet Input Tray Install Guide
For downloadable versions, go to
http://www.hp.com/support/lj4650.
When connected, select Manuals.
Q3674-90901
HP Color LaserJet 4650 Series 2 x
500-Sheet Input Tray Install Guide
For downloadable versions, go to
http://www.hp.com/support/lj4650.
When connected, select Manuals.
HP Color LaserJet 4650 Series Print
Cartridge Install Guide
For downloadable versions, go to
http://www.hp.com/support/lj4650.
When connected, select Manuals.
Q3675-90901
HP Color LaserJet 4650 Series Image
Transfer Kit Install Guide
For downloadable versions, go to
http://www.hp.com/support/lj4650.
When connected, select Manuals.
Q3676-90901
HP Color LaserJet 4650 Series Image
Fuser Kit Install Guide
For downloadable versions, go to
http://www.hp.com/support/lj4650.
When connected, select Manuals.
HP Color LaserJet 4650 Series
Printer Cabinet Install Guide
For downloadable versions, go to
http://www.hp.com/support/lj4650.
When connected, select Manuals.
HP Color LaserJet 4650 Series
Software Technical Reference Guide
For downloadable versions, go to
http://www.hp.com/support/lj4650.
When connected, select Manuals.
226
Appendix B Supplies and accessories
ENWW
C
Service and Support
Hewlett-Packard limited warranty statement
HP PRODUCT
HP Color LaserJet 4650, 4650n, 4650dn, 4650dtn,
and 4650hdn printer
DURATION OF LIMITED WARRANTY
One-year limited warranty
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in
materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of
such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be
defective. Replacement products may be either new or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date of
purchase, for the period specified above, due to defects in material and workmanship when properly installed
and used. If HP receives notice of such defects during the warranty period, HP will replace software which does
not execute its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within
a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of
the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been subject to
incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b)
software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation
outside of the published environmental specifications for the product, or (e) improper site preparation or
maintenance.
HP’s limited warranty is valid in any country/region or locality where HP has a support presence for this product
and where HP has marketed this product. The level of warranty service you receive may vary according to local
standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it
was never intended to function for legal or regulatory reasons. TO THE EXTENT ALLOWED BY LOCAL LAW,
THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER
WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration
of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you
specific legal rights and you might also have other rights that vary from country/region to country/region, state to
state, or province to province.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE
YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR
ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN
CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
ENWW
Hewlett-Packard limited warranty statement
227
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
228
Appendix C Service and Support
ENWW
Print Cartridge Limited Warranty Statement
This HP Print Cartridge is warranted to be free from defects in materials and workmanship.
This warranty does not apply to print cartridges that (a) have been refilled, refurbished,
remanufactured or tampered with in any way, (b) experience problems resulting from
misuse, improper storage, or operation outside of the published environmental
specifications for the printer product or (c) exhibit wear from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written
description of the problem and print samples) or contact HP customer support. At HP’s
option, HP will either replace products that prove to be defective or refund your purchase
price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE
AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS
EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY,
AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN
CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE
EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND
ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE
SALE OF THIS PRODUCT TO YOU.
ENWW
Print Cartridge Limited Warranty Statement
229
Fuser and Transfer unit Limited Warranty Statement
This HP product is warranted to be free from defects in materials and workmanship until the
printer provides a low-life indicator on the control panel.
This warranty does not apply to products that (a) have been refurbished, remanufactured or
tampered with in any way, (b) experience problems resulting from misuse, improper
storage, or operation outside of the published environmental specifications for the printer
product or (c) exhibit wear from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written
description of the problem) or contact HP customer support. At HP’s option, HP will either
replace products that prove to be defective or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE
AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS
EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY,
AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN
CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE
EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND
ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE
SALE OF THIS PRODUCT TO YOU.
230
Appendix C Service and Support
ENWW
HP maintenance agreements
HP has several types of maintenance agreements that meet a wide range of support needs.
Maintenance agreements are not part of the standard warranty. Support services may vary
by area. Check with your local HP dealer to determine the services available to you.
On-site service agreements
To provide you with the level of support best suited to your needs, HP has on-site service
agreements with three response times:
Priority on-site service
This agreement provides 4-hour service response to your site for calls made during normal
HP business hours.
Next-day on-site service
This agreement provides support by the next working day following a service request.
Extended coverage hours and extended travel beyond HP’s designated service zones are
available on most on-site agreements (for additional charges).
Weekly (volume) on-site service
This agreement provides scheduled weekly on-site visits for organizations with many HP
products. This agreement is designated for sites using 25 or more workstation products,
including printers, plotters, computers, and disk drives.
ENWW
HP maintenance agreements
231
232
Appendix C Service and Support
ENWW
D
Printer specifications
Physical dimensions
ENWW
Product
Height
Depth
Width
Weight
HP LaserJet 4650
566 mm
(22.30 in)
480 mm
(18.91 in)
456 mm
(17.97 in)
36.3 kg
(80.03 lbs)
HP LaserJet
4650 with
optional Tray 3
654 mm
(25.77 in)
480 mm
(18.91 in)
456 mm
(17.97 in)
43.8 kg
(96.56 lbs)
HP LaserJet
4650 with
optional 2 x 500
sheet input tray
1035 mm
(40.7 in)
645 mm
(25.4 in)
460 mm
(18.1 in)
65.8 kg
(145 lbs)
233
Electrical specifications
Power requirements
110-Volt models
220-Volt models
110-127V (+/- 10 percent)
220-240V (+/- 10 percent)
50/60 Hz (+/- 2 Hz)
50/60 Hz (+/- 2 Hz)
Power consumption (average, in watts)
Power consumption (average, in watts)
Note
Product model
Active (22
ppm letter)
Idle
PowerSave
Off
Heat OutputIdle (BTU/
Hour)
HP LaserJet
4650
560
38
26
0.3
130
HP LaserJet
4650n
560
38
26
0.3
130
HP LaserJet
4650dn
560
38
26
0.3
130
HP LaserJet
4650dtn
560
38
26
0.3
130
HP LaserJet
4650hdn
560
40
31
0.3
137
Values are subject to change. See http://www.hp.com/support/lj4650 for current information.
PowerSave default activation time is 30 minutes.
234
Appendix D Printer specifications
ENWW
Acoustic emissions
Note
ENWW
Sound Power Level
Declared Per ISO 9296
Active (22 ppm letter)
LWAd =6.5 Bels (A) [65 dB (A)]
Idle
LWAd =5.0 Bels (A) [50 dB (A)]
SPL - Bystander Position
Declared Per ISO 9296
Active (22 ppm letter)
LpAm=51 dB (A)
Idle
LpAm=34 dB (A)
Values are subject to change. See http://www.hp.com/support/lj4650 for current information.
Acoustic emissions
235
Environmental specifications
Specification
Recommended
Allowed
Temperature
17 to 25 °C (62.6 to 77 °F)
10 to 30 °C (50 to 86 °F)
Humidity
30 to 70 percent relative
humidity (RH)
10 to 80 percent RH
Altitude
236
Appendix D Printer specifications
0 to 2600 m (0 to 8530 ft)
ENWW
E
Regulatory information
FCC regulations
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy. If this equipment is not
installed and used in accordance with the instructions, it may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
Note
●
reorient or relocate the receiving antenna.
●
increase separation between equipment and receiver.
●
connect equipment to an outlet on a circuit different from that to which the receiver is
located.
●
consult your dealer or an experienced radio/TV technician.
Any changes or modifications to the printer that are not expressly approved by HP could
void the user’s authority to operate this equipment.
Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of
FCC rules.
ENWW
FCC regulations
237
Environmental product stewardship program
Protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally
sound manner. This product has been designed with several attributes to minimize impacts
on the environment.
Ozone production
This product generates no appreciable ozone gas (O3).
Power consumption
Power usage drops significantly while in PowerSave mode, which saves natural resources
and saves money without affecting the high performance of this printer. This product
qualifies for ENERGY STAR® (Version 3.0), which is a voluntary program to encourage the
development of energy-efficient office products.
ENERGY STAR® is a U.S. registered service mark of the U.S. Environmental Protection
Agency. As an ENERGY STAR® partner, Hewlett-Packard Company has determined that
this product meets ENERGY STAR® Guidelines for energy efficiency. For more information,
see http://www.energystar.gov/.
Paper use
This product’s optional, automatic, duplex feature (two-sided printing, see Two-sided
(duplex) printing) and N-up printing (multiple pages printed on one page) capability can
reduce paper usage and the resulting demands on natural resources.
Plastics
Plastic parts over 25 grams have markings according to international standards that
enhance the ability to identify plastics for recycling purposes at the end of the product’s life.
HP LaserJet printing supplies
In many countries/regions, this product’s printing supplies (print cartridges, fuser, and
transfer unit) can be returned to HP through the HP Printing Supplies Returns and
Recycling Program. An easy-to-use and free takeback program is available in over 48
countries/regions. Multilingual program information and instructions are included in every
new HP LaserJet print cartridge and supplies package.
238
Appendix E Regulatory information
ENWW
HP Printing Supplies Returns and Recycling Program
Information
Since 1990, the HP Printing Supplies Returns and Recycling Program has collected millions
of used LaserJet print cartridges that otherwise might have been discarded in the world’s
landfills. The HP LaserJet print cartridges and supplies are collected and bulk-shipped to
our resource and recovery partners, who disassemble the cartridges. After a thorough
quality inspection, selected parts are reclaimed for use in new cartridges. Remaining
materials are separated and converted into raw materials for use by other industries to
make a variety of useful products.
●
U.S. returns—For a more environmentally responsible return of used cartridges and
supplies, HP encourages the use of bulk returns. Simply bundle two or more cartridges
together and use the single, pre-paid, and pre-addressed UPS label that is supplied in
the package. For more information in the U.S., call 1-800-340-2445 or visit the HP
LaserJet Supplies website at http://www.hp.com/go/recycle.
●
Non-U.S. recycling returns—Non-U.S. customers should call the local HP Sales and
Service Office or visit the http://www.hp.com/go/recycle website for further information
regarding availability of the HP Supplies Returns and Recycling Program.
Recycled paper
This product is capable of using recycled papers when the paper meets the guidelines
outlined in the HP LaserJet Family Print Media Guide. See Supplies and accessories for
ordering information. This product is suitable for the use of recycled paper according to EN
12281:2002.
Material restrictions
This product does not contain batteries.
This product does not contain added mercury.
This product contains lead in solder that may require special handling at end-of-life.
For recycling information, contact http://www.hp.com/go/recycle, contact your local
authorities, or go to the Electronics Industries Alliance website http://www.eiae.org.
Material Safety Data Sheet (MSDS)
Material Safety Data Sheets (MSDS) can be obtained by contacting the HP LaserJet
Supplies website at http://www.hp.com/hpinfo/community/environment/productinfo/safety.
htm.
For more information
On HP’s environmental programs, including:
ENWW
●
Product environmental profile sheet for this and many related HP products
●
HP’s commitment to the environment
●
HP’s environmental management system
Environmental product stewardship program
239
●
HP’s end-of-life product return and recycling program
●
Material Safety Data Sheets (MSDS)
See http://www.hp.com/go/environment or http://www.hp.com/hpinfo/community/
environment.
240
Appendix E Regulatory information
ENWW
Declaration of Conformity
Declaration of Conformity
according to ISO/IEC Guide 22 and EN 45014
Manufacturer’s Name:
Manufacturer’s Address:
Hewlett-Packard Development Company
11311 Chinden Boulevard
Boise, Idaho 83714-1021, USA
declares that the product
Product Name:
Regulatory Model Number4:
Product Options:
HP Color LaserJet 4650/4650n/4650dn/4650dtn/4650hdn
BOISB-0304-00
Including
Q3673A - Optional 500-Sheet Input Tray
Q3674A - Optional 2 x 500-Sheet Input Tray
All
conforms to the following Product Specifications:
Safety:
IEC 60950:1999 / EN60950:2000
IEC 60825-1:1993 +A1:1997 +A2:2001 / EN60825-1:1994 +A11:1996 +A2:2001 (Class 1 Laser/LED Product)
GB4943-2001
EMC:
CISPR 22:1997 / EN 55022:1998 Class B1, 3
EN 61000-3-2:1995 / A14
EN 61000-3-3:1995 / A1
EN 55024:1998
FCC Title 47 CFR, Part 15 Class B2 / ICES-003, Issue 3
GB9254-1998, GB17625.1-1998
Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and
carries the CE-Marking accordingly:
1
The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.
2
This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
3
The product includes LAN (Local Area Network) options. When the interface cable is attached to LAN connectors, the product meets the
requirements of EN55022 Class A in which case the following applies: "Warning - This is a class A product. In a domestic environment, this
product may cause radio interference, in which case the user may be required to take adequate measures".
4
For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product name
or the product number(s).
Boise, Idaho 83714-1021, USA
29 January, 2004
For regulatory topics only:
Australia Contact:
Product Regulations Manager, Hewlett-Packard Australia, Ltd. 31-41 Joseph Street Blackburn, Victoria 3130,
Australia
European Contact:
Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department HQ-TRE/Standards
Europe Herrenberger Straße 140 Böblingen, D-71034, Böblingen (FAX: +49-7031-14-3143)
USA Contact:
Product Relations Manager, Hewlett-Packard Company PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015, USA
(Phone: 208-396-6000)
ENWW
Declaration of Conformity
241
Safety statements
Laser safety
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug
Administration has implemented regulations for laser products manufactured since
August 1, 1976. Compliance is mandatory for products marketed in the United States. The
printer is certified as a "Class 1" laser product under the U.S. Department of Health and
Human Services (DHHS) Radiation Performance Standard according to the Radiation
Control for Health and Safety Act of 1968. Since radiation emitted inside the printer is
completely confined within protective housings and external covers, the laser beam cannot
escape during any phase of normal user operation.
WARNING!
Using controls, making adjustments, or performing procedures other than those specified in
this user guide may result in exposure to hazardous radiation.
Canadian DOC regulations
Complies with Canadian EMC Class B requirements.
« Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques.
« CEM ». »
EMI statement (Korea)
VCCI statement (Japan)
242
Appendix E Regulatory information
ENWW
Laser Statement for Finland
Luokan 1 laserlaite
Klass 1 Laser Apparat
HP Color LaserJet 4650, 4650n, 4650dn, 4650dtn, 4650hdn laserkirjoitin on käyttäjän
kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi
estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty
standardin EN 60825-1 (1994) mukaisesti.
VAROITUS!
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän
turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
VARNING!
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren
utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
HUOLTO
HP Color LaserJet 4650, 4650n, 4650dn, 4650dtn, 4650hdn -kirjoittimen sisällä ei ole
käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen
huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin
vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän
tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.
VARO!
Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen
ollessa toiminnassa. Älä katso säteeseen.
VARNING!
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för
osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin
säteilyominaisuuksista: Aallonpituus 775-795 nm
Teho 5 m W
Luokan 3B laser
ENWW
Safety statements
243
244
Appendix E Regulatory information
ENWW
Glossary
bidirectional communication
Two-way data transmission.
bin
A receptacle for holding printed pages.
BOOTP
Abbreviation for "Bootstrap Protocol," an Internet protocol that allows a
computer to find its own IP address.
chooser
A Macintosh accessory that allows you to select a device.
CMYK
An acronym for colors "cyan, magenta, yellow, and black."
control panel
The area on the printer that contains buttons and a display screen. Use the
control panel to set printer settings and to get information about the printer’s
status.
DDR
Acronym for double data-rate.
default
The normal or standard setting for hardware or software.
DHCP
An acronym for "dynamic host configuration protocol." DHCP enables
individual computers or peripherals connected to a network to find their own
configuration information, including the IP address.
DIMM
An acronym for "dual in-line memory module." A small circuit board that
holds memory chips.
duplex
A feature that allows printing on both sides of a sheet of paper.
EIO
An acronym for "Enhanced Input/Output." A hardware interface used for
adding an internal print server, network adaptor, hard disk, and other plug-in
functionality for HP printers.
ENWW
Glossary
245
embedded Web server
A server that is completely contained within a device. Embedded Web
servers provide management information about the device. They are helpful
for managing single devices on a small network. By using a Web browser to
access an embedded Web server, network users can obtain network printer
status updates, perform simple troubleshooting operations, change device
configuration settings, and link to online customer support. When you need
to manage many network devices, it is more effective to use an integrated
Web server management tool, such as HP Web Jetadmin.
Emulated PostScript
Software that emulates Adobe PostScript, a programming language that
describes the appearance of the printed page.
firmware
Programming instructions that are stored in a read-only memory unit inside
the printer.
Flash memory card
A small-sized, high-quality, removable memory card.
font
A complete set of letters, numerals, and symbols in a typeface.
fuser
The assembly that uses heat to fuse the toner onto the paper or other
media.
grayscale
Various shades of gray.
halftone pattern
A halftone pattern uses differing sizes of ink dots to produce a continuoustone image such as a photograph.
HP Jetdirect
HP product for network printing.
HP Web Jetadmin
HP trademarked Web-based printer control software that lets you use a
computer to manage any peripheral connected to an HP Jetdirect print
server.
I/O
An acronym for "input/output" and refers to computer port settings.
IP address
The unique number assigned to a computer device connected to a network.
IPX/SPX
An acronym for "internetwork packet exchange/sequenced packet
exchange."
macro
A single keystroke or command that results in a series of actions or
instructions.
246
Glossary
ENWW
media
The paper, labels, transparencies, or other material on which the printer
prints the image.
memory tag
A memory partition with a specific address.
monochrome
Black and white. Devoid of color.
mopy
The HP term for "multiple original prints" capability.
network
A system of computers interconnected by telephone wires or other means in
order to share information.
network administrator
A person who manages a network.
page buffer
Temporary printer memory used to hold page data while the printer creates
an image of the page.
parallel cable
A type of computer cable often used to connect printers directly to a
computer rather than to a network.
parallel port
A connection point for a device connected with a parallel cable.
PCL
An acronym for "Printer Control Language."
peripheral
An auxilliary device, such as a printer, modem, or storage system, that
works in conjunction with a computer.
personality
Distinctive features or characteristics of a printer or printer language.
pixel
Abbreviation for "picture element," which is the smallest unit of area in an
image displayed on a screen.
PJL
An acronym for "Printer Job Language."
PostScript
A trademarked page description language.
PPD
An acronym for "PostScript Printer Description."
ENWW
Glossary
247
Print Task Quick Set
A feature of the printer driver that allows you to save the current printer
driver settings (for example: page orientation, two-sided printing, and paper
sources) for reuse.
printer driver
Software program that allows a computer to access printer features.
RAM
An acronym for "random access memory," a type of computer memory used
to store data that may change.
RARP
An acronym for "Reverse Address Resolution Protocol," a protocol that
enables a computer or peripheral to determine its own IP address.
raster image
An image composed of dots.
render
The process of outputting text or graphics.
RGB
An acronym for colors red, green, and blue.
ROM
An acronym for "read-only memory," a type of computer memory used to
store data that should not be changed.
supplies
Materials used by the printer that are used up and must be replaced. Supply
items for the HP Color LaserJet 4650 printer are the four print cartridges,
the transfer belt, and the fuser.
TCP/IP
An internet protocol (developed by the U.S. Department of Defense) that
has become the global standard for communications.
toner
The fine black or colored powder that forms the image on the printed media.
transfer unit
The black plastic belt that transports the media inside the printer and
transfers the toner from the print cartridges onto the media.
tray
A receptacle for holding blank media.
xerographic paper
General term for paper intended for photocopy or laser printer use.
248
Glossary
ENWW
Index
Symbols/Numerics
2-sided printing
binding options 95
blank pages 95
control panel settings
94
A
accessories
hard disk 8
ordering 223
part numbers 224
alerts
configuring 134
e-mail 111
auto continue 54
auxilary connection configuration
B
booklet printing
96
C
cables
ordering 225
clearable warnings
setting display time 54
color
adjusting 120
CMYK ink set emulation 119
edge control 121
four-color printing 119
halftone options 120
HP ImageREt 3600 118
managing 120
matching 122
neutral grays 121
print in grayscale 120
printed vs. monitor 122
RGB 121
sRGB 119
using 118
ENWW
67
color options
configuring 50
color supply out
reporting 55
components
locating 9
configuration page
printing 106
viewing with embedded Web server
configure device menu 36, 42
configuring
alerts 134
control panel
blank display 191
buttons 30, 32
configuring 49
display 30
lights 30, 33
menus 34, 35
messages 142
overview 29, 30
printer personalities 53
problems 194
using in shared environments 58
controlling print jobs 72
111
D
Declaration of Conformity 241
diagnostics menu 48
DIMMs (dual inline memory modules)
installing 211
double-sided printing 93
driver autoconfiguration 11
duplex printing 93
E
e-mail alerts 111
EIO (Enhanced Input Output)
configuring 68
embedded Web server
checking toner level 127
description 22
ordering supplies 223
using 110
using to configure alerts 134
Index
249
envelopes
jams 189
loading in Tray 1 81
environmental features 7
errors
auto continue 54
event log
viewing 111
F
FCC regulations 237
file directory page
printing 108
flash memory card
installing 214
font list
printing 109
G
grayscale printing
120
H
HP fraud hotline 126
HP Jetdirect print servers
configuring 111
installing 219
HP toolbox
using 113
hp toolbox 23
HP Web Jetadmin
checking toner level 128
using to configure alerts 134
I
I/O (input/output) menu 46
images
printing 90
information menu 40
input trays
capacities 25
configuring 41, 51, 76
IP address
displaying 50
J
jam recovery
setting 56
jams
common causes 170
configuring alerts 134
envelopes 189
locations 168
recovery 168
Japanese VCCI statement 242
Jetdirect print servers
configuring 111
job held timeout 49
250
Index
job storage limit
49
K
Korean EMI statement 242
L
language
changing 56
embedded Web server
lights 33
112
M
maintenance
agreements 231
media
colored paper 90
envelopes 90
glossy paper 89
heavy paper 91
labels 90
letterhead 92
loading in Tray 1 79
loading Tray 2, Tray 3, Tray 4
maximum size 8
ordering 225
preprinted forms 92
recycled paper 92
selecting 74
size 25
tough paper 92
transparencies 89
type 8, 25
weight 8, 25
memory
adding 103, 209
enabling 217
menu map
description 40
printing 106
menus
configure device 42
diagnostics 48
I/O (input/output) 46
information 40
paper handling 41
print quality 43
printing 42
resets 47
retrieve job 39
system setup 44
messages
error 141
status 141
warning 141
82, 84
ENWW
N
networks
administrative tools 24
AppleTalk 69
configuring 60
configuring with embedded Web server
disabling DLC/LLC 64
disabling IPX/SPX 63
disabling protocols 63
I/O interfaces 68
IP address 61
local and default gateway 63
Novell NetWare 69
Novell NetWare frame type 60
software 21
subnet mask 62
TCP/IP parameters 61
UNIX/Linux 69
Windows 69
P
paper handling 8
paper handling menu 41
paper path test page
printing 139
parallel configuration 65
passwords
network 111
personality
setting 53
PIN (personal identification number)
private jobs 101
PowerSave
changing settings 52
disabling 53
time 52
preconfiguration 11
print cartridge
authentication 126
checking the toner level 127
genuine HP 126
life expectancy 127
managing 126
non-HP 126
replacing 129
storing 127
print quality menu 43
print server card
installing 219
print servers
configuring 111
Printer 8
printer
accessories 8
connectivity 8
driver 12
ENWW
112
fonts 7
performance 7
personalities 7
printer information pages
troubleshooting 139
printer personalities 53
printer settings 42
printing
booklets 96
printing menu 42
private jobs
deleting 102
printing 101
product stewardship 238
R
RAM (random access memory)
recycling
print cartridge 238
registration page
printing 139
regulations
FCC 237
resets menu 47
retrieve job menu 39
7
S
safety statements
laser safety 242
laser safety for Finland 243
security page 111
servers
configuring 111
service
agreements 231
settings
embedded Web server 111
software
applications 23
installing 16, 21
macintosh 15
networks 21
utilities 22
special situations
blank back cover 97
custom-sized media 97
different first page 97
specifications
acoustic 235
dimensions 233
electrical 234
humidity 236
temperature 236
status
e-mail alerts 111
stopping a print request 98
Index
251
storing jobs
deleting 101
printing 100
private jobs 101
proof and hold jobs 100
quick copy jobs 100
storing 99
subnet mask 62
supplies
ordering 223
part numbers 224
replacement intervals 133
status 111
status page 111
supplies low
configuring alerts 134
reporting 55
supplies out
configuring alerts 134
supplies status page
description 40
printing 107
system setup menu 44
T
troubleshooting
checklist 137
color printing problems 198
control panel problems 194
duplexing 190
incorrect printer output 195
jams 168
media handling problems 186
overhead transparencies 200
print quality 200
printer response 191
software applications 197
transparencies 188
two-sided printing 93
U
Update Now 11
usage page
description 40
printing 107
USB configuration 66
W
warranty
print cartridge 229
product 227
transfer unit 230
wireless printing
802.11b standard 70
Bluetooth 70
252
Index
ENWW
© 2004 Hewlett-Packard Development Company, L.P.
www.hp.com
*Q3668-90909*
*Q3668-90909*
Q3668-90909
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