User’s Guide
C910n
C910dn
TM
PREFACE
Every effort has been made to ensure that the information in this document is complete,
accurate, and up-to-date. The manufacturer assumes no responsibility for the results of
errors beyond its control. The manufacturer also cannot guarantee that changes in software
and equipment made by other manufacturers and referred to in this guide will not affect
the applicability of the information in it. Mention of software products manufactured by
other companies does not necessarily constitute endorsement by the manufacturer.
While all reasonable efforts have been made to make this document as accurate and helpful
as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or
completeness of the information contained herein.
The most up-to-date drivers and manuals are available from the Oki web site:
http://www.okiprintingsolutions.com
07103801 Iss. 2; Copyright © 2011 Oki Europe Ltd. All rights reserved.
Oki is a registered trademark of Oki Electric Industry Company, Ltd.
Oki Printing Solutions is a trademark of Oki Data Corporation.
Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corporation.
Apple, Macintosh, Mac and Mac OS are registered trademarks of Apple Inc.
Other product names and brand names are registered trademarks or trademarks of their
proprietors.
This product complies with the requirements of the Council Directives 2004/
108/EC (EMC), 2006/95/EC (LVD), 1999/5/EC (R&TTE) and 2009/125/EC
(ErP), as amended where applicable, on the approximation of the laws of the
member states relating to Electromagnetic Compatibility, Low Voltage, Radio
& Telecommunications Terminal Equipment and Energy Related Products.
CAUTION!
This product complies with EN55022 Class B. However, when fitted with
the optional finisher, compliance to EN55022 is Class A. In a domestic
environment this configuration may cause radio interference, in which
case the user may be required to take adequate measures.
The following cables were used to evaluate this product to achieve EMC directive
2004/108/EC compliance and configurations other than this may affect that compliance.
CABLE TYPE
LENGTH
(METRE)
CORE
SHIELD
Power
1.8
✘
✘
USB
5.0
✘
✔
Parallel
2.0
✘
✔
15.0
✔
✘
LAN
Preface > 2
EMERGENCY FIRST AID
Take care with toner powder:
If swallowed, give small amounts of cold water and seek medical
attention. DO NOT attempt to induce vomiting.
If inhaled, move the person to an open area for fresh air. Seek medical
attention.
If it gets into the eyes, flush with large amounts of water for at least
15 minutes keeping eyelids open. Seek medical attention.
Spillages should be treated with cold water and soap to help reduce
risk of staining skin or clothing.
MANUFACTURER
Oki Data Corporation,
4-11-22 Shibaura, Minato-ku,
Tokyo 108-8551,
Japan
IMPORTER TO THE EU/AUTHORISED REPRESENTATIVE
Oki Europe Limited (trading as Oki Printing Solutions)
Blays House
Wick Road
Egham
Surrey, TW20 0HJ
United Kingdom
For all sales, support and general enquiries contact your local distributor.
ENVIRONMENTAL INFORMATION
Emergency first aid > 3
CONTENTS
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Emergency first aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Manufacturer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Importer to the EU/authorised representative. . . . . . . . . . . . . . . . . . . . .3
Environmental information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Notes, cautions and warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . .
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About this guide . . . . . . . . . . . . . . . . . . . . . . .
Online usage. . . . . . . . . . . . . . . . . . . . . . . .
Printing pages. . . . . . . . . . . . . . . . . . . . . . .
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Printer and paper overview. . . . . . . . . . . . . . . .
Opening and closing the top cover. . . . . . . . . . .
Identifying major components . . . . . . . . . . . . .
Software supplied . . . . . . . . . . . . . . . . . . . . . .
Paper recommendations. . . . . . . . . . . . . . . . . .
Paper input and output information . . . . . . . . . .
Trays and stackers . . . . . . . . . . . . . . . . . . . . .
Trays 1 to 5 . . . . . . . . . . . . . . . . . . . . . . . .
MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . .
Face-down stacker . . . . . . . . . . . . . . . . . . .
Face-up stacker . . . . . . . . . . . . . . . . . . . . .
Duplex unit (if installed). . . . . . . . . . . . . . . .
Tray and stacker examples . . . . . . . . . . . . . . . .
Loading trays 1 to 5. . . . . . . . . . . . . . . . . . .
Using the MP tray . . . . . . . . . . . . . . . . . . . .
Using the stackers . . . . . . . . . . . . . . . . . . . .
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Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . .
Controls and indicators . . . . . . . . . . . . . . . . . .
LCD panel modes . . . . . . . . . . . . . . . . . . . . . .
Status information. . . . . . . . . . . . . . . . . . . .
Menu (functions) information . . . . . . . . . . . .
Configuration information . . . . . . . . . . . . . . .
Help mode . . . . . . . . . . . . . . . . . . . . . . . . .
LCD panel messages . . . . . . . . . . . . . . . . . . . .
Using the menus . . . . . . . . . . . . . . . . . . . . . . .
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Getting started . . . . . . . . . . . . . . . . . . . . . . . . .
Printer location . . . . . . . . . . . . . . . . . . . . . . . .
Turning off/on. . . . . . . . . . . . . . . . . . . . . . . . .
Turning off . . . . . . . . . . . . . . . . . . . . . . . . .
Turning on . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the display language . . . . . . . . . . . . .
Checking current settings . . . . . . . . . . . . . . . . .
Interfaces and connection . . . . . . . . . . . . . . . .
Connecting the parallel interface . . . . . . . . . .
Connecting the USB interface . . . . . . . . . . . .
Connecting the network interface . . . . . . . . .
Using the drivers DVD . . . . . . . . . . . . . . . . . . .
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Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Contents > 4
Consumables and maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Checking consumable/maintenance item usage . . . . . . . . . . . . . . . . . . . .33
Replacement indications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Replacing consumables/maintenance items . . . . . . . . . . . . . . . . . . . . . . .33
Cleaning the LED heads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Cleaning the paper feed rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Cleaning the printer casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Emptying the punch chip box (punch unit optional accessory) . . . . . . . . . .38
Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Installing accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Paper jams – printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Open cover, paper jam, tray # side cover . . . . . . . . . . . . . . . . . . . . . .41
Open cover, paper jam, side cover . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Open cover, paper jam, top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Paper jams – duplex unit (if installed) . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Check duplex unit, paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Paper jams – finisher (optional accessory) . . . . . . . . . . . . . . . . . . . . . . . .51
Check finisher, paper jam/paper remains . . . . . . . . . . . . . . . . . . . . . . .51
591, 592, 593, 599/ 643, 645 (paper jam around finisher). . . . . . . . . . .51
594, 597, 598/ 644, 646 (paper jam in finisher) . . . . . . . . . . . . . . . . . .53
590 (paper jam in finisher/punch unit). . . . . . . . . . . . . . . . . . . . . . . . .56
Check inverter, paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Avoiding paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Dealing with unsatisfactory printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Staple jams – finisher (optional accessory). . . . . . . . . . . . . . . . . . . . . . . .63
Check finisher, staple jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Appendix A – LCD messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Appendix B – menu system . . . . . . . . . . . . . . . . . . . . .
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print page count . . . . . . . . . . . . . . . . . . . . . . . . . .
Finisher count . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Supplies life . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper size in tray . . . . . . . . . . . . . . . . . . . . . . . . .
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration example – monochrome pages printed.
Print information . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print information example – demonstration page . . .
Print secure job. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tray configuration . . . . . . . . . . . . . . . . . . . . . . . . .
System adjust. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Menus example 1 – tray 1 transparencies . . . . . . . .
Menus example 2 – MP tray paper size . . . . . . . . . .
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Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Oki contact details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Contents > 5
NOTES, CAUTIONS AND WARNINGS
NOTE
A note provides additional information to supplement the main text.
CAUTION!
A caution provides additional information which, if ignored, may
result in equipment malfunction or damage.
WARNING!
A warning provides additional information which, if ignored, may
result in a risk of personal injury.
For the protection of your product, and in order to ensure that you benefit from its full
functionality, this model has been designed to operate only with genuine original toner
cartridges. Any other toner cartridge may not operate at all, even if it is described as
“compatible”, and if it does work, your product's performance and print quality may be
degraded.
Use of non-genuine products may invalidate your warranty.
Specifications subject to change without notice. All trademarks acknowledged.
Notes, cautions and warnings > 6
INTRODUCTION
Congratulations on buying an Oki colour printer. Your new printer is designed with
advanced features to give you clear, vibrant colour prints and crisp black and white pages
at high speed on a range of print media for the office.
There are two different models available: C910n and C910dn, where n denotes networking
capability and d denotes duplex unit installed.
FEATURES
The following features are standard on all models:
>
1200 x 600 dpi (dots per inch) print resolution for high quality image production
showing the finest detail
>
ProQ2400 multi level technology produces subtler tones and smoother gradations of
colour to lend photographic quality to your documents
>
Single Pass Colour Digital LED technology for high speed processing of your printed
pages
>
Hard disk drive enables spooled and verified printing
>
10Base-T, 100Base-TX and 1000Base-T network connection lets you share this
valuable resource among users on your office network
>
USB 2.0 and parallel (IEEE-1284) interfaces
>
PCL, PS, IBM PPR, Epson FX emulations
>
“Ask Oki” – a user-friendly function that gives a direct link from your printer driver
screen (but not illustrated in this guide) to a dedicated web site specific to the exact
model you are using. This is where you will find all the advice, assistance and
support you could need to help you get the best possible results from your Oki
printer.
Additionally, the following optional features are available:
>
Automatic two-sided (duplex) printing for economical use of paper and compact
printing of larger documents
NOTE
This optional feature is only applicable to the C910n.
>
Additional paper trays for loading a further 530 sheets at a time to reduce operator
intervention, or different paper stocks for letterhead stationery, alternative paper
sizes or other print media:
>
Standard 2nd/3rd Tray (530 sheets each)
>
High Capacity Feeder (HCF) (1590 sheets)
NOTE
1. Tray configurations are: Tray 1 only, Tray 1 + 2nd Tray, Tray 1 + 2nd Tray + 3rd
Tray, Tray 1 + HCF, Tray1 + 2nd Tray + HCF
>
Additional memory
>
Finisher (for stapling printer output)
>
Punch unit (to extend Finisher functionality)
>
Printer cabinet
Introduction > 7
ABOUT THIS GUIDE
NOTE
Images used in this manual may include optional features that your printer does not
have installed.
This manual is your user’s guide (check the web site, www.okiprintingsolutions.com,
for the most up-to-date version) for your printer and forms part of the overall user support
listed below:
>
Installation Safety Booklet: as with all electrical equipment, there are a few basic
precautions that should be taken to avoid injury or damage. Please be careful to
read and understand the safety warnings in the Safety Booklet before operating the
product.
This is a paper document that is packaged with the printer.
>
Set-up guide: to describe how to unpack, connect and turn on your printer
This is a paper document that is packaged with the printer.
>
This User’s Guide: to help you to become familiar with your printer and make the
best use of its many features. Also included are guidelines for troubleshooting and
maintenance to ensure that it performs at its best. Additionally, information is
provided for adding optional accessories as your printing needs evolve.
This is an electronic document.
>
Printing Guide for Windows users and Mac users: to help you operate your printer
effectively and efficiently
This is an electronic document.
>
Configuration Guide: to provide machine configuration and network configuration
information
This is an electronic document.
>
Installation Guides: accompany consumable items and optional accessories to
describe how to install them
These are paper documents that are packaged with the consumables and optional
accessories.
>
Online Help: online information accessible from the printer driver and utility
software
Introduction > 8
ONLINE USAGE
This guide is intended to be read on screen using an Adobe Reader. Use the navigation and
viewing tools provided in Acrobat.
You can access specific information in two ways:
>
In the list of bookmarks down the left hand side of your screen, click on the topic of
interest to jump to the required topic. (If the bookmarks are not available, use the
“Contents” on page 4.)
>
In the list of bookmarks, click on Index to jump to the Index. (If the bookmarks are
not available, use the “Contents” on page 4.) Find the term of interest in the
alphabetically arranged index and click on the associated page number to jump to
the page containing the term.
PRINTING PAGES
The whole manual, individual pages, or sections may be printed. The procedure is:
1.
From the toolbar, select File, then Print (or press the Ctrl + P keys).
2.
Choose which pages you wish to print:
(a)
All pages, (1), for the entire manual.
(b)
Current page, (2), for the page at which you are looking.
1
2
3
(c)
3.
Pages from and to, (3), for the range of pages you specify by entering their
page numbers.
Click OK.
Introduction > 9
PRINTER AND PAPER OVERVIEW
OPENING AND CLOSING THE TOP COVER
CAUTION!
To gain access to the inside of the printer, ensure that the top
cover is fully opened.
To open the top cover, squeeze the top cover handle (1) to release the catch and raise the
cover.
1
To close the top cover, push gently (1) until the cover stops midway and then push harder
(2) to close the cover completely. Ensure that the cover is securely closed.
1
2
Printer and paper overview > 10
IDENTIFYING MAJOR COMPONENTS
The major components of your printer are identified in the representations below.
1
2
3
9
1.
Paper holding arm
5.
Paper size label
2.
Top cover (face-down
stacker)
6.
Paper volume
indicator
3.
MP Tray (multipurpose tray)
7.
Tray 1 (paper tray)
4.
Tray 1 side cover
8.
Control panel
9.
Top cover handle
8
7
6
5
4
10
10. Face-down stacker
12. Face-up stacker
11. Power (on/off) switch
12
11
13. Interface unit
16. USB interface
connector
14. Network
interface
connector
17. Power connector
15. Parallel interface 18. Ventilation holes
connector
14
15
13
18
16
17
Printer and paper overview > 11
26
19
25
20
21
22
23
19. Image drum
cartridge and
toner cartridge
(Cyan)
23. Toner cartridge
20. Image drum
cartridge and
toner cartridge
(Magenta)
24. Image drum
cartridge
21. Image drum
cartridge and
toner cartridge
(Yellow)
25. Fuser unit
22. Image drum
cartridge and
toner cartridge
(Black)
26. LED heads
24
27. Belt unit
30. Duplex unit
28. Drum basket
handle
31. High Capacity
Feeder (HCF),
three trays
29. Drum basket
29
28
30
31
27
Printer and paper overview > 12
SOFTWARE SUPPLIED
>
Drivers and Utilities
Contains driver and application software for use by a general user.
>
Network and Administrator Utilities
Contains software for use by system administrators.
>
User’s Guides
Contains documentation in electronic form (for example, the User’s Guide and
Printing Guide) to describe how to use the printer for day-to-day printing tasks.
>
Template Manager
Contains software to help you create business cards, CD packaging, banners and
much more.
PAPER RECOMMENDATIONS
Your printer will handle a variety of print media, including a range of paper weights and
sizes, transparencies and envelopes. This section provides general advice on choice of
media, and explains how to use each type.
The best performance will be obtained when using standard weight 75 – 90g/m² paper
designed for use in copiers and laser printers. Suitable types are:
>
M-Real Data Copy 80g/m²
>
Color Copy by Mondi
Use of heavily embossed or very rough textured paper is not recommended.
Pre-printed stationery
CAUTION!
Pre-printed stationery can be used, but the ink must not offset
when exposed to the high fuser temperatures used in the printing
process.Continued use of pre-printed stationery may cause the
paper feed performance to degrade over time and paper jams may
occur. Clean the paper feed rollers as described on page 35.
Glossy paper
CAUTION!
Glossy paper must be of the type designed for use in
electrophotographic printers and must not melt, change in quality,
or warp during the printer’s thermal fusing process.
Printer and paper overview > 13
NOTE
Always print a sample to check the output results are satisfactory.
Printing on glossy paper may have unexpected results:
> Compared with plain paper, glossy paper may often be printed with a thin
toner film over it, or the images may be printed lighter.
> In a high temperature and high humidity environment, a thin toner film is
likely to occur. Glossy paper is best used in an environment below 25°C
temperature and 60% humidity.
> Image offsetting may occur particularly if you are printing high density
images or printing several copies.
> Due to its coating, glossy paper may “slip” when being fed into the
printer.
Envelopes
CAUTION!
Envelopes should be free from twist, curl or other deformations.
They should also be of the rectangular flap type, with glue that
remains intact when subjected to hot roll pressure fusing used in
this type of printer. Window envelopes are not suitable.
Transparencies
CAUTION!
Transparencies should be of the type designed for use in copiers
and laser printers. In particular, avoid office transparencies
designed for use by hand with marker pens. These will melt in the
fuser and cause damage.
Recommended type is:
CG3720 by 3M (A4 or Letter size)
Labels
CAUTION!
Labels should also be of the type recommended for use in copiers
and laser printers, in which the base carrier page is entirely
covered by labels. Other types of label stock may damage the
printer due to the labels peeling off during the printing process.
Recommended type is:
Avery White Laser Label types 7162, 7664, 7666 (A4), or 5161 (Letter)
Printer and paper overview > 14
PAPER INPUT AND OUTPUT INFORMATION
The following table relates paper parameters to input trays (Tray 1 to Tray 5 (numbering
from the top) and MP Tray) and to output areas (Face-down stacker and Face-up stacker).
TYPE
SIZE
WEIGHT
INPUT/OUTPUT
Plain paper
A3, A3 Nobi, A3 Wide,
A4, A5, A6, B4, B5,
Letter, Legal 13,
Legal 13.5, Legal 14,
Executive, Tabloid,
Tabloid Extra
64 – 216g/m²
Any Tray
217 –
300g/m²
MP Tray
Custom:
W: 100 – 328mm
64 – 216g/m²
Any Tray
Any Stacker
Face-up Stacker
Face-up Stacker
L: 148 – 457.2mm
Custom:
W: 79.2 – 328mm
64 – 300g/m²
MP Tray
Face-up Stacker
L: 90 – 457.2mm
Banner:
W: A4 width
128g/m²
recommended
MP Tray
–
Tray 1 or MP Tray
Face-up Stacker
L: 457.2 –1200mm
Postcard
–
Face-up Stacker
Envelopea
Labelsa
120 x 235mm
90 x 205mm
235 x 120mm
235 x 105mm
240 x 332mm
216 x 277mm
119 x 197mm
210 x 297mm
85g/m²
324 x 229mm
229 x 162mm
220 x 110mm
225.4 x 98.4mm
241.3 x 104.8mm
190.5 x 98.4mm
Based on 90g/m²
paper
A4, Letter, B5
0.1 – 0.2mm
MP Tray
Face-up Stacker
MP Tray
Face-up Stacker
Transparenciesa
A4, Letter
0.1 – 0.11mm
Tray 1 or MP Tray
Face-up Stacker
Glossy papera
A4, A3, A3 outsize
0.13 – 0.16mm
Tray 1 or MP Tray
Face-up Stacker
a. See important comments in “Paper recommendations” on page 13
Printer and paper overview > 15
TRAYS AND STACKERS
TRAYS 1 TO 5
Tray 1 is the standard blank paper input tray and can hold up to 530 sheets of paper.
Additional trays, to give a total of five, can be added as an option to give a total tray
capacity of 2650 sheets of paper.
If you have identical paper stock loaded in another tray (for example Tray 2 or the MP
Tray), you can have the printer automatically switch to that other tray when the current
tray runs out of paper. This function can be enabled by driver settings when printing from
a Windows application or by a menu setting when printing from other applications.
MP TRAY
The multi-purpose tray is used for media sizes additional to those of the standard trays,
heavier media weights and special media.
The multi-purpose tray can handle the same sizes as the standard trays but in weights up
to 300g/m². For very heavy paper stock use the face-up paper stacker. This ensures that
the paper path through the printer is almost straight.
The multi-purpose tray can feed paper widths as small as 76.2mm and lengths up to
1200mm. For banner printing, recommended sizes are A4 wide, 900mm and 1200mm long
and weight 128g/m². Since paper of width less than 100mm does not auto feed, you have
to press the ONLINE button to cause it to feed.
Use the multi purpose tray for printing on envelopes and transparencies. Up to 100 sheets
of transparencies or 25 envelopes can be loaded at one time, subject to a maximum
stacking depth of 25mm.
Paper or transparencies should be loaded print side up and top edge into the printer. Do
not use the duplex (two-sided printing) function for transparencies.
FACE-DOWN STACKER
The face-down stacker on the top of the printer can hold up to 500 sheets of 80g/m²
standard paper, and can handle paper stocks from 64 – 216g/m². Pages printed in reading
order (page 1 first) will be sorted in reading order (last page on top, facing down).
FACE-UP STACKER
The face-up stacker should be opened and the tray extension pulled out when required for
use. (With the face-up stacker either open or closed, the driver setting of Face Down will
successfully direct prints to the Face-Down stacker.)
The face-up stacker can hold up to 200 sheets of 80g/m² standard paper and can handle
stocks up to 300g/m².
Always use this stacker and the multi-purpose feeder for paper stocks heavier than
216g/m².
Printer and paper overview > 16
DUPLEX UNIT (IF INSTALLED)
This unit provides automatic two-sided printing on plain paper fed from Trays 1 – 5 or the
MP Tray.
WEIGHT
SIZE
TRAY
64 – 120g/m²
A6,
A5,
B5,
B5LEF,
Executive,
A4,
A4LEF,
Letter,
LetterLEF,
Legal 13 in,
Legal 13.5 in,
Legal 14 in, B4,
Tabloid,
Tabloid Extra,
A3,
A3 Wide,
A3 Nobi,
Custom size (100 –
328mm wide, 148 –
457.2mm long)
Trays 1 - 5
A4, A4LEF, Letter,
Letter LEF, Tabloid, A3
MP Tray
120 – 188g/m²
MP Tray
Printer and paper overview > 17
TRAY AND STACKER EXAMPLES
LOADING TRAYS 1 TO 5
Tray 1 is used in the following example.
1.
Pull out the tray.
2.
Press the paper rear stopper tab (1) and adjust the tab to the required paper size.
1
3.
Fan the paper to be loaded then tap the edges of the stack on a flat surface to make
it flush.
4.
Load the paper (face down and top edge towards the right for headed paper), press
the tab (2) on the paper guide and adjust the guides (3) for a snug fit to the paper.
To avoid paper jams:
> Do not leave space between the paper and the guides and rear stopper.
> Do not overfill the paper tray. Capacity depends on the paper type.
> Do not load damaged paper.
Printer and paper overview > 18
> Do not load paper of different sizes or types at the same time.
3
2
5.
Gently push the tray back into the printer.
USING THE MP TRAY
1.
Squeeze the handle (1) and open the multi-purpose tray.
1
Printer and paper overview > 19
2.
Fold out the paper support section and swivel out the extension supports (2).
3
2
3.
Adjust the paper guides (3) to the size of the paper being used.
4.
Fan the paper to be loaded then tap the edges of the stack on a flat surface to make
it flush.
5.
Load the paper.
> For single-sided printing on headed paper, load the paper into the multi-purpose
tray with pre-printed side up and top edge into the printer.
> For two-sided (duplex) printing on headed paper, load the paper with pre-printed
side down and top edge away from the printer. (The duplex unit must be installed
for this function.)
> Envelopes should be loaded face-up with long edge into the printer. Do not select
duplex printing on envelopes.
> Do not leave space between the paper and the guides.
Printer and paper overview > 20
> Do not exceed the paper capacity of approximately 230 sheets (<80g/m²), 50
sheets (300g/m²), 100 transparencies or 25 envelopes. Maximum stacking depth
is 25mm.
USING THE STACKERS
Face-down stacker
When the face-up stacker (1) on the left side of the printer is closed (its normal position),
paper is ejected to the face-down stacker on the top of the printer.
1
Printer and paper overview > 21
Face-up stacker
The face-up exit path is used for heavy paper (cardstock etc.), envelopes, transparencies,
and labels.
1.
Open the stacker (1).
1
2.
Flip out the paper support (2).
2
3.
Swivel out the paper support extension (3).
3
Printer and paper overview > 22
CONTROL PANEL
The control panel can be swivelled to 90° (maximum) upwards from its base position (1)
as required for ease of use.
1
CONTROLS AND INDICATORS
The parts of the control panel are identified and briefly explained below:
2
5
7
4
8
10
1
3
11
1.
6
9
Shutdown/Restart button
Hold down for more than 2 seconds for a soft shutdown. You can then press this
button again for a restart or use the Power switch to turn off the printer completely.
2.
Ready indicator
On: indicates ready to print
Flashing: indicates processing print data
Off: indicates unable to receive data (offline)
3.
Attention indicator
Off: indicates normal operation
Flashing: indicates error(s) present but printing can continue
On: indicates error(s) present and printing cannot continue
4.
LCD panel
Displays status and setup information for the printer and user help information in
your chosen language
Control panel > 23
5.
Up-arrow button
Enters menu mode and enables upward movement through the displayed list of menu
items
6.
Down-arrow button
Enters menu mode and enables downward movement through the displayed list of
menu items
7.
Back button
Returns to the previous higher level menu item
8.
Enter button
Enters menu mode and selects the menu item highlighted in the LCD panel
9.
Online button
Switches between online (printer ready to receive data) and offline (printer not ready
to receive data)
10.
Cancel button
Cancels current print job
11.
Help button
Provides additional textual or image data to supplement what is displayed on the LCD
panel
LCD PANEL MODES
The LCD panel can display the following:
>
Status information
>
Menu (functions) information
>
Configuration information
>
Help information
STATUS INFORMATION
Status information is associated with three printer states:
In the Information state, such as idling or printing, the printer is able to process print
jobs.
In the Warning state, the printer has encountered some minor problem but is still able
to process print jobs.
In the Error state, the printer has encountered a problem and cannot continue
printing until the user has intervened and removed the cause of the trouble.
The top two lines of the display panel show the printer status. The bottom of the display
panel normally shows a bar chart of the toner usage.
MENU (FUNCTIONS) INFORMATION
There are three types of menu (functions) information:
User menus: activated by pressing the Enter button, Up-arrow or Down-arrow
button on the control panel. These menus are available to the general user to make
various settings that are used in the running of the printer.
Administrator menu: activated by pressing the Enter button for more than 2 seconds
while turning on the printer power supply (including Restart). Available to
Control panel > 24
administrator level users. Restricts the changes that general users can make via the
user menus.
System maintenance menu: activated by pressing the Up-arrow and Down-arrow
buttons together for more than 2 seconds while turning on the printer power supply
(including Restart). Available to specialist staff to allow printer configurations and
special functions to be set.
CONFIGURATION INFORMATION
Configuration information displays printer configuration information such as internal
firmware versions.
Menu options at each level can be scrolled through by moving the highlight with the Uparrow/Down-arrow buttons and a highlighted option at that level can be selected by
pressing the Enter button. When the lowest level menu has been selected, you can change
the setting for that menu by selecting the required highlighted value from a list or by
entering a numeric value. In other cases, you can display or print configuration information.
HELP MODE
When an error has occurred, press the Help button. Information displays that will help you
correct the error.
LCD PANEL MESSAGES
The LCD panel messages, supplemented by the Help messages where appropriate, are
intended to be self-explanatory. More information on typical messages is provided in
“Appendix A – LCD messages” on page 67.
USING THE MENUS
NOTE
Menu details are given in “Appendix B – menu system” on page 68 for
reference.
The Enter, Up-arrow, Down-arrow and Back buttons are used to move through the
printer menus. You can adjust settings (e.g. set the paper size for Tray 1) or view
information (e.g. how much is left of a selected consumable).
Many of these menu settings can be, and often are, overridden by settings in the Windows
printer drivers. However, several of the driver settings can be left at “Printer Setting,”
which will then default to the settings entered in these printer menus.
The steps involved in using the menus are typically as follows:
1.
Ensure that the LCD panel indicates that the printer is ready to print.
2.
Enter User menu mode by pressing either the Enter button or the Up-arrow or
Down-arrow button and press the latter two repeatedly as required until the
desired menu is highlighted in the displayed list.
3.
Press the Enter button to select this menu.
4.
Press the Up-arrow or Down-arrow buttons repeatedly until the desired Item is
highlighted.
5.
Press the Enter button to select this Item.
6.
Press the Up-arrow or Down-arrow buttons repeatedly until the desired Value is
highlighted.
7.
Press the Enter button to select this Value. (If you are setting a parameter, ensure
that an asterisk (*) appears beside the selected parameter Value.)
Control panel > 25
8.
Press the Online button to exit menu mode and return to the ready to print status.
Refer to the section entitled “Getting started” on page 27 and “Appendix B – menu system”
on page 68 for examples of using the menus.
Control panel > 26
GETTING STARTED
This section provides information to help you get started with using your printer.
PRINTER LOCATION
Check that you have sufficient space for access:
>
around your printer:
20cm 8in
60cm
24in
60cm
24in
100cm 40in
>
above your printer:
70cm
28in
Getting started > 27
TURNING OFF/ON
TURNING OFF
No hard disk drive installed
1.
If a hard disk drive is NOT installed, set the printer Power switch to Off.
Hard disk drive installed
1.
Press and hold down the Shutdown/Restart button (1) on the control panel to
start the shutdown process.
1
2.
When the LCD display shows that you can either turn off or restart the printer, set
the printer Power switch to Off. Please wait as this may take a short time.
Getting started > 28
TURNING ON
NOTE
If you have used the Shutdown/Restart button to reduce the printer to a state where
the LCD panel indicates it can be turned off or restarted, you can turn it on again by
pressing the Shutdown/Restart button.
1.
To start the printer after it has been turned off by using the Power switch, set the
Power switch to On.
CHANGING THE DISPLAY LANGUAGE
The default language used by your printer for display messages and for report printing is
English. If required, this can be changed; see the information enclosed with the product
(Operator Panel Language Set-up Utility) on the procedure for changing the language
setting.
CHECKING CURRENT SETTINGS
Carry out the following steps to generate a Configuration report (Menu Map) to confirm that
your printer is correctly configured.
1.
Ensure that there is A4 paper in Tray 1 (to be used in this operation).
2.
Ensure that the LCD panel indicates that the printer is ready to print.
3.
Press the Up-arrow or Down-arrow buttons repeatedly until Print Information is
highlighted.
4.
Press the Enter button to select Print Information.
5.
Press the Up-arrow or Down-arrow buttons repeatedly until Configuration is
highlighted.
6.
Press the Enter button to select Configuration.
7.
Press the Enter button to execute the command and a Configuration document is
printed.
After printing the configuration document, the printer returns to the ready to print
status.
You can use this document to check your printer configuration. System values and
installed accessories are listed at the top of the first page while status values and
settings follow.
Getting started > 29
INTERFACES AND CONNECTION
Your printer is equipped with a selection of data interfaces:
>
Parallel – For direct connection to a PC. This port requires a bi-directional (IEEE
1284 compliant) parallel cable.
>
USB – This port requires a cable conforming to USB version 2.0 or above.
>
The printer may not work if a USB- compatible device is connected concurrently with
other USB-compatible machines.
>
When connecting multiple printers of the same type, they appear as *****, *****
(2), ***** (3), etc. These numbers depend on the order of connecting or turning on
each printer.
>
Ethernet – For network cable connection.
NOTE
Interface cables are not supplied with your printer.
CONNECTING THE PARALLEL INTERFACE
1.
Turn off the printer and the computer.
2.
Connect the parallel cable between the printer and computer.
3.
Turn on the printer and then the computer.
CONNECTING THE USB INTERFACE
Do not connect the USB cable at this time. You will be instructed when to connect the USB
cable when you run the Drivers DVD.
If you are connecting your printer directly to a stand alone computer proceed to the section
entitled “Using the drivers DVD” on page 31.
Getting started > 30
CONNECTING THE NETWORK INTERFACE
CAUTION!
Do not connect a USB cable into the network interface connector as
this may lead to malfunction.
1.
Turn off the printer and the computer.
2.
Fit ferrite to an Ethernet cable as shown.
3.
Connect the Ethernet cable between the printer and an Ethernet hub.
20mm max.
4.
Turn on the printer and then the computer.
If your printer is to be installed as a network printer, please refer to the relevant section in
the Configuration Guide for further details on how to configure the network connection
before installing the printer drivers.
NOTE
Administrator’s authority is required when installing a network connection.
USING THE DRIVERS DVD
Insert the Drivers DVD into your computer and follow the on-screen instructions. You are
prompted to follow a set of basic steps to configure the display panel language, install
drivers and other software and finally print a test page to check that your printer is
operating correctly thus far.
Getting started > 31
OPERATION
For full details of how to use the printer and any optional accessories to print jobs efficiently
and effectively, please refer to the Printing Guide and the Barcode Printing Guide.
For full details of how to access and use the printer security features, please refer to the
Security Guide.
Operation > 32
CONSUMABLES AND MAINTENANCE
This section explains how to replace consumable and maintenance items when due.
CHECKING CONSUMABLE/MAINTENANCE ITEM USAGE
At any time, you can check how much of each consumable/maintenance item is left by
using the appropriate menus. For example, enter the menu system and follow the path:
Configuration > Supplies Life > Cyan Toner
The percentage of Cyan Toner remaining is displayed on the LCD panel and the printer then
returns to the ready to print status.
REPLACEMENT INDICATIONS
The LCD panel provides messages to the effect that consumables/maintenance items are
running low or nearing end of life followed some time later by a message that replacement
is required. You should replace the item as soon as possible after this message is displayed
to avoid the possibility of print quality being compromised.
The paper feed rollers and the multi-purpose (MP) tray feed rollers do not have any
replacement warning messages. Recommended replacement: after approximately 120,000
A4 sheets.
REPLACING CONSUMABLES/MAINTENANCE ITEMS
Each consumable or maintenance item comes complete with its own installation details
which give full instructions on replacement. You are advised to follow these instructions
carefully.
CAUTION!
Only use genuine Oki Original consumables to ensure the best
quality and performance from your hardware. Non-Oki Original
products may damage your printer’s performance and invalidate
your warranty. Specifications subject to change without notice. All
trademarks acknowledged.
CLEANING THE LED HEADS
You are advised to clean the LED heads:
> any time you replace a toner cartridge
> if printing is showing signs of faded images, white stripes or blurred letters
You can use a dry, soft cloth for cleaning the LED heads.
1.
Open the top cover.
Consumables and maintenance > 33
2.
With a soft cloth, gently wipe each of the four heads (1). Move the cloth as shown,
using a clean section of the cloth with each pass. Be careful not to damage the
guards (2).
3.
Close the top cover.
Consumables and maintenance > 34
CLEANING THE PAPER FEED ROLLERS
Clean the paper feed rollers if paper jams frequently occur.
1.
Remove items like a wrist watch or bracelet and follow the correct steps to turn the
printer off.
2.
Open Tray 1 side cover.
3.
Remove Tray 1 completely from the printer.
Consumables and maintenance > 35
4.
Gaining access through the gap left by Tray 1, wipe the 3 paper feed rollers (2) with
a soft cloth lightly moistened with water.
2
5.
Replace Tray 1.
6.
Close Tray 1 side cover.
Consumables and maintenance > 36
7.
Turn on the printer.
CLEANING THE PRINTER CASING
1.
Follow the correct steps to turn the printer off.
2.
Wipe the printer surface with a soft cloth moistened sparingly with water or neutral
detergent.
3.
Use a soft dry cloth to dry the printer surface.
Consumables and maintenance > 37
4.
Turn on the printer.
EMPTYING THE PUNCH CHIP BOX (PUNCH UNIT OPTIONAL ACCESSORY)
When the LCD panel indicates that the punch chip box is full, empty the box as follows:
1.
Operate the Finisher lever and move the Finisher away from the printer.
2.
Pull out the punch chip box, being careful to keep it level so as not to spill any chips.
Consumables and maintenance > 38
3.
Discard the chips in an appropriate place.
4.
Refit the punch chip box carefully into the Finisher.
5.
Check that the punch chip box has been refitted correctly then move the Finisher
back into position, being careful not to trap your fingers.
Consumables and maintenance > 39
OPTIONAL ACCESSORIES
This section describes optional accessory equipment for your printer. The following
accessories are available:
>
duplex unit (to enable two-sided printing) (C910n only)
>
additional RAM memory
>
standard second, third paper tray (to increase paper input capacity))
NOTE
Tray configurations are: Tray 1 only, Tray 1 + 2nd Tray, Tray 1 + 2nd Tray +
3rd Tray, Tray 1 + HCF, Tray1 + 2nd Tray + HCF
>
Finisher (for stapling printer output)
>
Printer cabinet
>
Punch unit (to extend Finisher functionality)
INSTALLING ACCESSORIES
Each accessory (apart from the Finisher) comes complete with its own documentation
which gives full instructions on installation. You are advised to follow these instructions
carefully.
After installation, print out a Menu Map (Configuration document) to check that the
installation has been successful.
NOTE
The finisher and punch unit must be installed by an authorised engineer.
For the following accessories, you have to make the appropriate setting in your printer
driver(s):
>
duplex unit
>
paper tray(s)
>
finisher
Refer to the Printing Guide for driver setting details.
Optional accessories > 40
TROUBLESHOOTING
GENERAL
If the printer display panel does not display anything or is still in stand-by mode 10 minutes
after switching on, follow the printer shutdown sequence to switch it off. Check all cable
connections before restarting the printer. If the problem persists, contact your dealer.
PAPER JAMS
This section provides information to help you deal with problems that may arise when using
the printer. The following paragraphs describe actions to take in the event of a paper jam
and how to deal with unsatisfactory print results. LCD panel messages about paper jams
and relevant actions are given in this section while a list of other typical messages and
suggested responses is given in “Appendix A – LCD messages” on page 67.
PAPER JAMS – PRINTER
If a paper jam occurs, a message appears on the LCD panel in the printer Control Panel.
You can press the Help button to display guidance on how to clear the jam.
For full details of clearing jams, refer to the following paragraphs, which correspond to the
paper jam messages.
OPEN COVER, PAPER JAM, TRAY # SIDE COVER
Tray 1, or any one of Tray 2 to Tray 5 (if installed), can appear in place of the tttttt
characters in the LCD panel message. In this example Tray 1 is used, the procedure being
similar for all other trays.
1.
Squeeze the catch (1) on Tray 1 side cover and open the cover.
1
2.
Carefully remove the jammed paper.
Troubleshooting > 41
3.
Close Tray 1 side cover.
OPEN COVER, PAPER JAM, SIDE COVER
1.
If the MP Tray is open, close it so that the side cover (1) is visible.
1
2.
Pull the release lever (2) and pull open the side cover.
2
Troubleshooting > 42
3.
Carefully remove the jammed paper.
4.
Close the side cover.
Troubleshooting > 43
OPEN COVER, PAPER JAM, TOP COVER
1.
Squeeze the top cover handle (1) and open the top cover.
1
WARNING!
Be careful not to touch the fuser unit which is hot after printing.
2.
Squeeze the basket handle (2) and raise the drum basket.
3.
Carefully remove any paper on the belt.
Troubleshooting > 44
4.
If paper is jammed in the fuser unit, push the lock lever (3) in the direction shown to
release the unit.
WARNING!
Be careful not to touch the fuser unit which may be hot after
printing. If the fuser unit is hot, wait until it cools before
attempting to remove any jammed paper.
Holding the fuser unit (4) by the handle, lift it out of the printer and place it on a flat
surface.
4
3
5.
Pull up the jam release levers (5) and remove the jammed paper.
5
Troubleshooting > 45
6.
Carefully replace the fuser unit into the printer and turn the lock lever (6) in the
direction shown to lock the fuser unit.
6
7.
If paper is jammed near the paper exit, open the face-up stacker (7).
7
8.
Open the side cover (paper exit) (8) and remove the jammed paper.
8
Troubleshooting > 46
9.
Close the side cover (paper exit) and then the face-up stacker.
10.
Return the image drum basket (9) into position and check it is locked.
9
11.
Close the top cover and ensure it is latched.
Troubleshooting > 47
PAPER JAMS – DUPLEX UNIT (IF INSTALLED)
CHECK DUPLEX UNIT, PAPER JAM
1.
If a Finisher unit is attached to your printer, operate the lever (1) of the Inverter
unit to separate the Inverter from the printer.
1
2.
Operate the duplex cover release button (2) and open the cover.
2
3.
Carefully remove any jammed paper then close the cover.
Troubleshooting > 48
4.
Operate the levers (3) and pull out the duplex unit.
3
3
5.
Holding the front top cover by the grip (4), push it gently inwards and raise it.
4
6.
Remove any jammed paper.
Troubleshooting > 49
7.
In similar manner, check for and clear any paper jammed under the rear top cover.
8.
Replace the two top covers.
9.
Push the duplex unit back into position.
Troubleshooting > 50
10.
If you detached a Finisher unit to gain access to the duplex unit, replace the Finisher
unit.
PAPER JAMS – FINISHER (OPTIONAL ACCESSORY)
CHECK FINISHER, PAPER JAM/PAPER REMAINS
Use the Help button on the printer control panel to check the number displayed. You will
need this to be able to clear the paper jam. The following paragraphs explain what to do
for each of the indicated numeric codes.
591, 592, 593, 599/ 643, 645 (PAPER JAM AROUND FINISHER)
1.
Remove any paper at the Finisher paper exit.
Troubleshooting > 51
2.
Operate the Finisher lever (1) and move the Finisher away from the Inverter.
1
3.
Open the Finisher top cover.
4.
Carefully remove any jammed paper.
5.
Close the Finisher top cover.
Troubleshooting > 52
6.
Move the Finisher back into position and connect it to the Inverter.
594, 597, 598/ 644, 646 (PAPER JAM IN FINISHER)
1.
Operate the Finisher lever (1) and move the Finisher away from the Inverter.
1
2.
Open the Finisher front cover (2).
2
Troubleshooting > 53
3.
Continue to turn the lower knob (3) clockwise until any jammed paper is completely
ejected.
3
4.
Remove the ejected paper.
5.
Close the Finisher front cover.
6.
Open the Finisher right side cover.
Troubleshooting > 54
7.
Carefully remove any jammed paper.
8.
Close the Finisher right side cover.
9.
Move the Finisher back into position and connect it to the Inverter.
Troubleshooting > 55
590 (PAPER JAM IN FINISHER/PUNCH UNIT)
1.
Operate the Finisher lever (1) and move the Finisher away from the Inverter.
1
2.
Move the tab (2) on the right side of the Finisher to align it with the mark (3).
3
2
3.
Open the Finisher top cover.
Troubleshooting > 56
4.
Carefully remove any jammed paper.
5.
Close the Finisher top cover.
6.
Move the Finisher back into position and connect it to the Inverter.
CHECK INVERTER, PAPER JAM
1.
Operate the Finisher lever (1) and move the Finisher away from the Inverter.
1
Troubleshooting > 57
2.
Squeeze the recessed handle (2) and open the left side cover of the Inverter.
2
3.
Carefully remove any jammed paper.
4.
Close the Inverter left side cover.
5.
Move the Finisher back into position and connect it to the Inverter.
Troubleshooting > 58
6.
Operate the Inverter lever (3) and separate the Inverter from the printer.
3
7.
Open the right side door (4) of the Inverter.
4
8.
Remove any jammed paper.
Troubleshooting > 59
9.
Close the right side door.
10.
Move the Finisher and Inverter back into position and connect to the printer.
Troubleshooting > 60
AVOIDING PAPER JAMS
The following table summarises possible causes of paper jams and suggests ways of
avoiding them.
POSSIBLE CAUSE
SUGGESTED REMEDY
The printer is not level.
Place the printer on a steady, level surface.
Your print media is too light or too
heavy.
Use appropriate media.
Your print media is damp or
charged with static electricity.
Use media that has been stored in appropriate
temperature and humidity conditions.
Your print media is creased or
curled.
Use appropriate media. Decurled media can be
used.
Your print media sheets are not
aligned with each other.
Remove the sheets, jog them into alignment and
reload them.
Your print media is not aligned
properly in the paper tray.
Adjust the paper stop and paper guides of the tray,
or the manual feed guide on the MP Tray to align
the media properly.
Your envelopes to be printed are
not oriented properly.
Adjust the orientation as required.
Your printer feed roller is dirty.
Wipe the roller with a cloth moistened with water.
Your printer feed rollers are
wearing out.
Replace the feed rollers.
The media weight or type have
been wrongly set.
Select the correct printer menu settings for media
weight and media type.
DEALING WITH UNSATISFACTORY PRINTING
SYMPTOMS
POSSIBLE CAUSES
STEPS TO TAKE
Vertical white lines can be
seen on the printed page.
The LED head is dirty.
Wipe the LED head with a LED lens
cleaner or with a soft cloth.
The toner is low.
Replace the toner cartridge.
Foreign materials may be present in
the image drum.
Replace the image drum cartridge.
Light-shielding film of the image
drum cartridge is dirty.
Wipe the film with a LED lens cleaner or
with a soft cloth.
The LED head is dirty.
Wipe the LED head with a LED lens
cleaner or with a soft cloth.
The toner is low.
Replace the toner cartridge.
The paper is not suitable for the
printer.
Use recommended paper.
Printed images are fading
vertically.
Troubleshooting > 61
SYMPTOMS
POSSIBLE CAUSES
STEPS TO TAKE
Printing is light.
The toner cartridge is not properly
seated.
Reinstall the toner cartridge.
The toner is low.
Replace the toner cartridge.
The paper is moist.
Use paper stored in proper
temperature and humidity conditions.
The paper is not suitable for the
printer.
Use recommended paper.
Thickness and type of paper are
inappropriate.
Set a proper value for media weight
and media type in the menu setup, or
set one value thicker for media weight.
Recycled paper is being used.
Set one value thicker for media weight
in the menu setup.
Partially faded images.
White spots and lines
appear in solid printing.
Paper is moist or dry.
Use paper stored in proper
temperature and humidity conditions.
Vertical lines appear.
The image drum cartridge is
damaged.
Replace the image drum cartridge.
The toner is low.
Replace the toner cartridge.
When the interval is about 94mm
(4in), the image drum (the green
tube) is damaged or dirty.
Wipe it lightly with a soft cloth. Replace
the image drum cartridge when it is
damaged.
When the interval is about 42mm
(1.5in), there may be foreign
particles in the image drum
cartridge.
Open/close the top cover, and print
again.
When the interval is about 87mm
(3.5in), the fuser unit is damaged.
Replace the fuser unit.
The image drum cartridge has been
exposed to light.
Replace the image drum cartridge if the
problem is not resolved.
Paper contains static.
Use paper stored in proper
temperature and humidity conditions.
Too thick paper is used.
Use thinner paper.
The toner is low.
Replace the toner cartridge.
Periphery of the letters is
smudged.
The LED head is dirty.
Wipe the head with LED lens cleaner or
with a soft cloth.
Toner comes off when it is
rubbed.
The thickness and type of the paper
are incorrectly set.
Set the correct value of media type and
media weight in the menu setup or set
one value thicker for media weight.
Recycled paper is used.
Set one value thicker for media weight
in the menu setup.
The thickness and type of the paper
are incorrectly set.
Set the correct value of media type and
media weight in the menu setup or set
one value lighter for media weight.
Horizontal Lines and spots
appear periodically.
White area of paper is
lightly stained.
Glossiness is not uniform.
Troubleshooting > 62
STAPLE JAMS – FINISHER (OPTIONAL ACCESSORY)
CHECK FINISHER, STAPLE JAM
When the display indicates a staple jam has occurred, clear the jam as follows:
1.
Open the Finisher front cover.
2.
Turn the knob in the direction indicated until the coloured indicator appears.
3.
Remove any paper that awaits stapling in the paper ejection area.
4.
Pull out the staple unit.
Troubleshooting > 63
5.
Turn the knob in the direction indicated to move the stapler to the front.
6.
Grip both sides of the staple cartridge, pull it up and remove it.
7.
Raise the staple cartridge gate.
8.
Remove all staples that are emerging from the staple case.
Troubleshooting > 64
9.
Return the staple cartridge gate to its original position.
10.
Refit the staple cartridge.
11.
Ensure that the staple cartridge is securely installed back into the staple unit then
push the staple unit fully home.
12.
Close the Finisher front cover, being careful not to trap your fingers.
Troubleshooting > 65
SPECIFICATIONS
C910
N31204B
ITEM
SPECIFICATION
Dimensions
n, dn: 654.5x623x471mm (WxDxH)
Weight
Without options, approx. 76kg
Power rating
220 – 240 VAC, 50/60 Hz 6A
Power consumption
Operating: <1,500 W maximum, 780 W typical
Stand-by: 600 W maximum, 200 W typical
Power save: <26 W
Operating environment
Operating: 10 – 32°C/20 – 80%RH
Off: 0 – 43°C/10 – 90%RH
Noise level
Operating: 54dBA maximum
Stand-by: 42dBA maximum
Power save: 28dBA maximum after 30 mins background
level
Specifications > 66
APPENDIX A – LCD MESSAGES
The LCD panel messages are intended to be self-explanatory. Representative messages are
given as examples below.
MESSAGE
COMMENT
Ready to Print
Your printer is online and ready to print.
Printing tttttt
Your printer is printing and paper is currently being fed
from tttttt, where tttttt identifies a tray.
tttttt Near End
The paper supply in the tray identified by tttttt will run out
soon.
cccccc Toner Low
The remaining toner of colour cccccc is running low.
Fuser Unit Near Life
The fuser unit is nearing the end of its working life.
Change Fuser Unit
The fuser unit has reached the end of its working life and
has to be changed.
Inverter is Removed
The Inverter unit has been separated from the printer and
all Finisher functions are disabled. (Finisher/Inverter is an
optional accessory.)
Invalid Data
Press ONLINE Button
Invalid data has been received by the printer. Press the
ONLINE button to clear this warning.
Change Paper in tttttt
mmmmmm
pppppp
Press ONLINE button
Please see HELP for details
There is a mismatch between the media in the tray and
print data.
Load media of size mmmmmm and type pppppp into tray
tttttt. The message may remain for some time after you
have closed the tray.
You can have the printer ignore this error for the current
print job by pressing the ONLINE button.
You can access help details by pressing the HELP button.
Install Paper
tttttt
mmmmmm
Please see HELP for details
The printer has tried to take paper from an empty tray.
Load media of size mmmmmm into tray tttttt. The
message may remain for some time after you have closed
the tray.
You can access help details by pressing the HELP button.
Install Tray
tttttt
Please see HELP for details
The printer has tried to take paper from a tray that has
been removed.
Ensure that tray tttttt is correctly located or put tray tttttt
loaded with paper back into the printer.
Open Cover
Paper Remains
tttttt
Please see HELP for details
Additional paper has been detected after a paper jam has
been cleared.
Open tttttt side cover to check for additional paper.
Check Image Drum
cccccc
Please see HELP for details
Check that the image drum of colour cccccc is correctly
installed.
You can access help details by pressing the HELP button.
You can access help details by pressing the HELP button.
Appendix A – LCD messages > 67
APPENDIX B – MENU SYSTEM
The top-level functions menus are:
> Configuration
> Print Information
> Print Secure Job
> Menus
> Admin Setup
> Calibration
The two other special top-level menus are:
> Print Statistics
> Boot Menu
The following tables summarise the Configuration, Print Information, Print Secure Job and
Menus menu trees and provide some usage examples. The menu trees are given to the
lowest menu item level. Typically, this can be a parameter that can be set by selecting from
a range of values provided or a command that can be executed to display or print a status
or setting value.
Emboldened values followed by an (A) denote default values associated with locations
where A4 is default paper size. Emboldened values followed by an (L) denote default values
associated with locations where Letter is default paper size. Emboldened values followed
by neither (A) nor (L) denote common defaults.
Certain menus and items associated with, for example, the Finisher appear only if the
associated hardware is installed or under certain conditions.
The remainder of the menus above are intended for more specialised usage and are not
described further here. For full details of using all menus to configure and use the printer,
refer to the Configuration Guide.
Appendix B – menu system > 68
CONFIGURATION
PRINT PAGE COUNT
ITEM
VALUE
DESCRIPTION
Total Pages
nnnnnn
Displays the total number of
pages printed. Note in duplex
printing, each sheet is
counted as 2 pages.
Colour Page
nnnnnn
Displays number of colour
printed pages converted to A4
equivalent.
Monochrome
Page
nnnnnn
Displays number of
monochrome printed pages
converted to A4 equivalent.
Traym
nnnnnn
Displays total printed pages
from Traym, where m is in
range 1 to 5.
MP Tray
nnnnnn
Displays total printed pages
from MP tray.
FINISHER COUNT
ITEM
VALUE
DESCRIPTION
Staple
nnnnnn
Displays total number of
staples used.
Punch
nnnnnn
Displays number of times
punching has been performed.
Finisher
nnnnnn
Displays total pages ejected
into the Finisher.
ITEM
VALUE
DESCRIPTION
xxxx Drum
Remaining nnn%
Displays the remaining life
span of the xxxx drum as a
percentage where xxxx can be
Cyan, Magenta, Yellow, Black.
Belt
Remaining nnn%
Displays the remaining life
span of the belt unit as a
percentage.
Fuser
Remaining nnn%
Displays the remaining life
span of the fuser unit as a
percentage.
xxxx Toner
(n.nK)
Remaining nnn%
Displays the remaining life
span of xxxx toner as a
percentage, where xxxx can be
Cyan, Magenta, Yellow, Black.
SUPPLIES LIFE
(n.nK) indicates the capacity of
the toner cartridge being used.
Appendix B – menu system > 69
NETWORK
ITEM
VALUE
DESCRIPTION
Printer Name
xxxxxxxxxxxxxxx
Displays printer name (DNS
or PnP).
xxxxxxxxxxxxxxx
Short Printer Name
xxxxxxxxxxxxxxx
Displays printer name
(NetBEUI).
IP Address
xxx.xxx.xxx.xxx
Displays IP address.
Subnet Mask
xxx.xxx.xxx.xxx
Displays subnet mask.
Gateway Address
xxx.xxx.xxx.xxx
Displays gateway address.
MAC Address
xx.xx.xx.xx.xx.xx
Displays the network MAC
address.
Network FW Version
xx.xx
Displays the network
firmware version.
Web Remote Version
xx.xx
Indicates the network web
page version.
PAPER SIZE IN TRAY
ITEM
VALUE
DESCRIPTION
Traym where m is
in range 1 to 5
Executive
Letter Short Edge
Letter Long Edge
Legal 14
Legal 13.5
Tabloid
Tabloid Extra
Legal 13
A6
A5
A4 Short Edge
A4 Long Edge
A3
A3 Nobi
A3 Wide
B5 Short Edge
B5 Long Edge
B4
Postcard
Double Postcard
Custom
Displays detected paper size
of Traym.
Similar to values for Traym
Displays detected paper size
of the MP Tray.
(similar
arrangement for
all trays)
MP Tray
Appendix B – menu system > 70
SYSTEM
ITEM
VALUE
DESCRIPTION
Serial Number
xxxxxxxxxxxxxxx
Displays serial no. of the
printer.
Asset Number
xxxxxxx
Displays Asset Number.
Asset Number is 8
alphanumeric characters
that can be assigned by a
user. Same as Asset
Number of Menu Map.
CU Version
xx.xx
Displays version no. of CU
(Control Unit) firmware.
Same as CU version of
Menu Map.
PU Version
xx.xx.xx
Displays version no. of PU
(Print Unit) firmware.
Same as PU version of
Menu Map.
Total Memory
xx MB
Displays total RAM memory
installed in the printer.
Same as Total Memory of
Menu Map.
Flash Memory
xx MB [Fxx]
Displays total flash
memory installed in the
printer and version.
Same as Flash Memory of
Menu Map.
HDD
xx.xx GB [Fxx]
Displays size of hard disk
and file system version.
Same as HDD of Menu
Map.
CONFIGURATION EXAMPLE – MONOCHROME PAGES PRINTED
To display the total monochrome pages printed so far (remembering that a duplex page
counts as two pages):
1.
Ensure that the LCD panel indicates that the printer is ready to print.
2.
Enter menu mode by pressing either the Up-arrow or Down-arrow button and
press them repeatedly as required until the CONFIGURATION MENU is highlighted.
3.
Press the Enter button to select this menu.
4.
Press the Up-arrow or Down-arrow buttons repeatedly until PRINT PAGE COUNT is
highlighted.
5.
Press the Enter button to select this Item.
6.
Press the Up-arrow or Down-arrow buttons repeatedly until MONOCHROME PAGE is
highlighted.
7.
Press the Enter button and the monochrome page count is displayed.
8.
Press the Online button to exit menu mode and return to the ready to print status.
Appendix B – menu system > 71
PRINT INFORMATION
ITEM
ITEM
DESCRIPTION
Configuration
Execute
Prints printer configuration details.
Network
Execute
Prints information about the wired
network.
Demo Page
Demo 1
File List
Execute
Prints a list of jobs stored on the
Hard Disk (if installed).
PS Font List
Execute
Prints PostScript font list
PCL Font List
Execute
Prints PCL emulation font list.
IBM PPR Font
List
Execute
Prints IBM PPR emulation font list.
EPSON FX
Font List
Execute
Prints EPSON FX emulation font
list.
Statistics Log
Execute
Prints Job records by print job.
Usage Report
Execute
Prints all of Job Log.
Error Log
Execute
Prints the error log.
Colour Profile
List
Execute
Prints a colour profile list.
Execute
Prints a demo page.
PRINT INFORMATION EXAMPLE – DEMONSTRATION PAGE
To print a printer demo page to demonstrate how your printer prints:
1.
Ensure that the LCD panel indicates that the printer is ready to print.
2.
Enter menu mode by pressing either the Up-arrow or Down-arrow button and
press them repeatedly as required until the PRINT INFORMATION MENU is highlighted.
3.
Press the Enter button to select this menu.
4.
Press the Up-arrow or Down-arrow buttons repeatedly until DEMO PAGE is
highlighted.
5.
Press the Enter button to select this Item.
6.
Press the Up-arrow or Down-arrow buttons repeatedly until DEMO 1 is highlighted.
7.
Press the Enter button to select this Item and the demo page is printed.
After printing, the printer returns to ready to print status.
Appendix B – menu system > 72
PRINT SECURE JOB
ITEM
VALUE
Encrypted
Job
Enter
Password
DESCRIPTION
nnnn
Not Found
Encrypted Job
Print
Delete
Enter a password to use secure printing.
Use to print an encrypted secure job that has
been stored on the HDD.
Not Found: (no jobs) is indicated when there
is no output file.
The following messages are displayed when
there are printable files.
Print: When you select Print, Set Collating
Amount is displayed to enable you to specify a
number of copies. After specifying the number
of copies, press Enter to print all jobs with the
specified number of copies.
Delete: When you select Delete, you are
prompted to recheck by Yes/No display, and
selecting Yes deletes the entire job.
After the job is printed, or the deletion of the
job is instructed by the menu, the job is
deleted in the manner specified in the printer
driver.
Stored Job
Enter
Password
nnnn
Not Found
Stored Job
Print
Delete
Use to print a secure job that has been stored
on the HDD.
Not Found: (no jobs) is indicated when there
is no output file.
The following messages are displayed when
there are printable files.
Print: When you select Print, Set Collating
Amount is displayed to enable you to specify a
number of copies. After specifying the number
of copies, press Enter to print all jobs with the
specified number of copies.
Delete: When you select Delete, you are
prompted to recheck by Yes/No display, and
selecting Yes deletes the entire job.
Appendix B – menu system > 73
MENUS
TRAY CONFIGURATION
ITEM
VALUE
DESCRIPTION
Paper Feed
Tray1
Tray2
Tray3
Tray4
Tray5
MP Tray
Specifies a feed tray.
Indicated only when Tray2–
5 implemented.
Auto Tray Switch
ON
OFF
Sets the automatic tray
switch function.
Tray Sequence
Down
Up
Paper feed tray
Specifies selection order
priority for automatic tray
selection/automatic tray
switch.
Unit of Measure
Inch (L)
mm (A)
Specifies units for custom
paper size.
Traym Config,
where m is in
range 1 to 5
Paper Size
CassetteSize
Custom
Sets paper in Traym.
X Dimension
3.9 – 8.3 (A) – 8.5
(L) – 12.9 inch
100 – 210 (A) –
216 (L) – 328 mm
Sets Custom paper width for
Traym. Sets for the direction
perpendicular to the
direction of paper
movement.
Y Dimension
5.8 – 11 (L) –
11.7 (A) – 18 inch
148 – 279 (L) –
297 (A) – 457 mm
Sets Custom paper length
for Traym. Sets for the same
direction as paper
movement.
(similar
arrangement for
all trays)
Appendix B – menu system > 74
ITEM
VALUE
Traym Config,
where m is in
range 1 to 5
Media Type
DESCRIPTION
Plain Letterhead
Transparency Bond
Recycled
Card stock Rough
Glossy
User Type1
User Type2
User Type3
User Type4
User Type5
User Type6
User Type7
User Type8
User Type9
User Type10
Sets the media type for
Traym.
Media Weight
Auto
Light
Medium Light
Medium
Medium Heavy
Heavy
Ultra Heavy 1
Ultra Heavy 2
Sets media weight for
Traym.
A3 Nobi Paper
A3 Nobi
A3 Wide
Tabloid Extra
The printer detects A3 Nobi,
A3 Wide and Tabloid Extra
sizes as the same. Use this
setting to tell the printer
which of the three sizes is
loaded in Traym.
Legal 14 Paper
Legal 14
Legal 13.5
Sets the length of the legal
paper in Traym. Change this
to Legal 13.5 if that is the
standard legal size in your
country.
(similar
arrangement for
all trays)
Appendix B – menu system > 75
User Type1 to User Type10
are reserved for custom
paper sizes set in the printer
driver.
ITEM
VALUE
MP Tray Config
Paper Size
DESCRIPTION
A3 Nobi
A3 Wide
A3
A4 Sht Edge
A4 Long Edge (A)
A5
A6
B4
B5 Short Edge
B5 Long Edge
Legal 14
Legal 13.5
Legal 13
Sets paper size for MP Tray.
Tabloid Extra
Tabloid
Letter Sht Edge
Letter Long Edge
(L)
Executive
Custom
Com-9 Envelope
Com-10 Envelope
Monarch
Envelope
DL Envelope
C5
C4
Index Card
X Dimension
3 – 8.3 (A) – 8.5
(L) – 12.9 inch
76 – 210 (A) –
216 (L) – 328 mm
Sets Custom paper width for
the MP Tray. Sets for the
direction perpendicular to
the direction of paper
movement.
Y Dimension
3.5 – 11.0 (L) –
11.7 (A) –
47.2 inch
90 – 279 (L) –
297 (A) –
1200 mm
Sets Custom paper length
for MP Tray. Sets for the
same direction as paper
movement.
Appendix B – menu system > 76
ITEM
VALUE
DESCRIPTION
MP Tray Config
Media Type
Plain Letterhead
Transparency
Labels
Bond
Recycled
Card stock Rough
Glossy
Envelope
User Type1
User Type2
User Type3
User Type4
User Type5
User Type6
User Type7
User Type8
User Type9
User Type10
Sets the media type for MP
Tray.
Media Weight
Auto
Light
Medium Light
Medium
Medium Heavy
Heavy
Ultra Heavy 1
Ultra Heavy 2
Ultra Heavy 3
Ultra Heavy 4
Sets the media weight for
MP Tray.
Tray Usage
Normal Tray
Tray selection/switching
uses this tray as the normal
tray.
When
Mismatching
If a paper size or type in a
tray is not matched to that
of the print data, use paper
from this tray instead of the
specified tray.
Do Not Use
Makes the MP tray
unavailable in auto tray
selection/switching.
SYSTEM ADJUST
ITEM
VALUE
DESCRIPTION
Power Save Time
1 min
3 min
5 min
15 min
30 min
60 min
240 min
Sets the period after which
power save mode starts.
Clearable Warning
Online
Job
When Online is selected,
you must manually clear
the warning by pressing
the Online button. Change
to Job if you wish the
message to automatically
clear when a new print job
is received.
Appendix B – menu system > 77
ITEM
VALUE
DESCRIPTION
Auto Continue
ON
OFF
Sets whether the printer is
automatically recovered
when Memory Overflow or
Tray Request occurs.
Manual Timeout
OFF
30 sec
60 sec
If paper is not fed within
this time in manual feed,
the job is cancelled.
Wait Timeout
OFF
5 sec
10 sec
20 sec
30 sec
40 sec
50 sec
60 sec
90 sec
120 sec
150 sec
180 sec
210 sec
240 sec
270 sec
300 sec
Sets the time period
between stopping receipt
of job data and forced
print.
For PS, printing is not
carried out and the job is
cancelled.
Low Toner
Continue
Stop
Sets the printing operation
when insufficient toner is
detected.
Continue: the printer can
continue printing while
remaining online.
Stop: the printer stops
printing and goes offline.
Jam Recovery
ON
OFF
ON: continues printing the
job, including any jammed
pages, once the jam has
been cleared.
OFF: Cancels a job
including the page
currently jammed.
Error Report
ON
OFF
ON: prints an error report
during the occurrence of
an internal error. This item
is valid only for PS and
PCLXL.
Print Position
Adjust
X Adjust
0.00
+0.25 – +2.00
-2.00 – -0.25 mm
0.00
+0.01 – +0.08
-0.08 – -0.01 in
Y Adjust
0.00
+0.25 – +2.00
-2.00 – -0.25 mm
0.00
+0.01 – +0.08
-0.08 – -0.01 in
Appendix B – menu system > 78
Adjusts the position of the
whole printing image (0.25
mm, 0.01 in interval)
perpendicular to the
direction of paper
movement (i.e.
horizontally).
Adjusts the position of the
whole printing image (0.25
mm, 0.01 in interval)
parallel to the direction of
paper movement (i.e.
vertically).
ITEM
VALUE
DESCRIPTION
Print Position
Adjust
Duplex X Adjust
0.00
+0.25 – +2.00 2.00 – -0.25 mm
0.00
+0.01 – +0.08
-0.08 – -0.01in
Duplex Y Adjust
0.00
+0.25 – +2.00 2.00 – -0.25 mm
0.00
+0.01 – +0.08
-0.08 – -0.01 in
During the flip-side
printing of duplex printing,
adjusts the location of the
whole printing image (0.25
mm, 0.01in interval)
perpendicular to the
direction of paper
movement (i.e.
horizontally).
During the flip-side
printing of duplex printing,
adjusts the location of the
whole printing image (0.25
mm, 0.01 in interval)
parallel to the direction of
paper movement (i.e.
vertically).
Paper Black
Setting
0
+1
+2
-2
-1
Used for fine black
adjustment for a
significantly white
horizontal dotted line, a
significantly faded image
or other such a problem
that occurs in results
printed on plain paper.
Decrement setting when a
white horizontal dotted
line or a snowing image
occurs in high-coverage
print portions. Increment
setting when a faded
image occurs.
Paper Colour
Setting
0
+1
+2
-2
-1
Used for fine colour
adjustment for a
significantly white
horizontal dotted line, a
significantly faded image
or other such a problem
that occurs in results
printed on plain paper.
Decrement setting when a
white horizontal dotted
line or a snowing image
occurs in high-coverage
print portions. Increment
setting when a faded
image occurs.
Trans. Black
Setting
0
+1
+2
-2
-1
Used for fine black
adjustment for a
significantly white
horizontal dotted line, a
significantly faded image
or other such a problem
that occurs in results
printed on transparencies.
Decrement setting when a
white horizontal dotted
line or a snowing image
occurs in high-coverage
print portions. Increment
setting when a faded
image occurs.
Appendix B – menu system > 79
ITEM
VALUE
DESCRIPTION
Trans. Colour
Setting
0
+1
+2
-2
-1
Used for fine colour
adjustment for a
significantly white
horizontal dotted line, a
significantly faded image
or other such a problem
that occurs in results
printed on transparencies.
Decrement setting when a
white horizontal dotted
line or a snowing image
occurs in high-coverage
print portions. Increment
setting when a faded
image occurs.
SMR Setting
0
+1
+2
+3
-3
-2
-1
Corrects print result
variations caused by
differences in temperature
and humidity environment,
or print density or
frequency. This setting
must be changed when
print quality varies by
printed result.
BG Setting
0
+1
+2
+3
-3
-2
-1
Corrects print result
variations caused by
differences in temperature
and humidity environment,
or print density or
frequency. This setting
must be changed when a
dark background occurs in
printed result.
Drum Cleaning
ON
OFF
Set to produce idling of a
drum before printing in
order to reduce horizontal
white lines. This shortens
image drum life.
Hex Dump
Execute
Prints out the data
received from the host PC
in hexadecimal code.
Appendix B – menu system > 80
MENUS EXAMPLE 1 – TRAY 1 TRANSPARENCIES
To print on transparencies (accommodated in Tray1):
1.
Ensure that the LCD panel indicates that the printer is ready to print.
2.
Enter menu mode by pressing either the Up-arrow or Down-arrow button and
press them repeatedly as required until the MENUS MENU is highlighted.
3.
Press the Enter button to select this menu.
4.
Press the Up-arrow or Down-arrow buttons repeatedly until TRAY CONFIGURATION
is highlighted.
5.
Press the Enter button to select this Item.
6.
Press the Up-arrow or Down-arrow buttons repeatedly until TRAY1 CONFIG is
highlighted.
7.
Press the Enter button to select this Item.
8.
Press the Up-arrow or Down-arrow buttons repeatedly until MEDIATYPE is
highlighted.
9.
Press the Enter button to select this Item.
10.
Press the Up-arrow or Down-arrow buttons repeatedly to move through the range
of media types until TRANSPARENCY is highlighted.
11.
Press the Enter button to select this value.
12.
Check that an asterisk (*) appears beside TRANSPARENCY.
13.
Press the Online button to exit menu mode and return to the ready to print status.
MENUS EXAMPLE 2 – MP TRAY PAPER SIZE
To set paper size in the MP Tray:
1.
Ensure that the LCD panel indicates that the printer is ready to print.
2.
Enter menu mode by pressing either the Up-arrow or Down-arrow button and
press them repeatedly as required until the MENUS MENU is highlighted.
3.
Press the Enter button to select this menu.
4.
Press the Up-arrow or Down-arrow buttons repeatedly until TRAY CONFIGURATION
is highlighted.
5.
Press the Enter button to select this Item.
6.
Press the Up-arrow or Down-arrow buttons repeatedly until MP TRAY CONFIG is
highlighted.
7.
Press the Enter button to select this Item.
8.
Press the Up-arrow or Down-arrow buttons repeatedly until PAPER SIZE is
highlighted.
9.
Press the Enter button to select this Item.
10.
Press the Up-arrow or Down-arrow buttons repeatedly to move through the range
of paper sizes until the required size is highlighted.
11.
Press the Enter button to select this value.
12.
Check that an asterisk (*) appears beside the chosen size.
13.
Press the Online button to exit menu mode and return to the ready to print status.
Appendix B – menu system > 81
INDEX
A
P
accessories ............................ 40
installing ........................... 40
order details ..................... 40
arrow buttons........................ 24
paper
face-down stacker ............ 16
face-up stacker................. 16
inputs ............................... 15
loading .............................. 18
MP tray ............................. 16
outputs ............................. 15
stackers ............................ 21
trays ................................. 16
paper jams
avoiding ............................ 61
duplex............................... 48
finisher ............................. 51
inverter ............................. 57
side cover ......................... 41
top cover .......................... 44
printer
components ...................... 11
location ............................. 27
specifications .................... 66
printing ................................. 32
punch chip box
emptying .......................... 38
B
back button ........................... 24
C
cancel button ........................ 24
cleaning
feed rollers ....................... 35
LED heads......................... 33
printer casing.................... 37
clearing
paper jams ....................... 41
staple jams ....................... 63
consumables
replacing ........................... 33
control panel
adjusting ........................... 23
controls ............................. 23
current settings
checking ........................... 29
D
display ................................... 23
Configuration
information ..................... 25
Help information ............... 25
Menu information ............. 24
Status information ............ 24
E
enter button .......................... 24
F
features
optional...............................7
standard .............................7
H
R
recommended media ............ 13
S
shutdown/restart button ....... 23
specifications ........................ 66
T
troubleshooting ..................... 41
turning
off ..................................... 28
on ..................................... 29
U
unsatisfactory printing .......... 61
user’s guide
printing ............................... 9
help button............................ 24
I
indicator light
attention ........................... 23
ready ................................ 23
interface
Ethernet .......................30, 31
parallel .............................. 30
USB................................... 30
M
maintenance items
replacing ........................... 33
menu
Calibration ........................ 68
Configuration ...............68, 69
Menus ..........................68, 74
Print Information .........68, 72
Print Secure Job ..........68, 73
using ................................. 25
O
online button ......................... 24
Index > 82
OKI CONTACT DETAILS
Oki Systems (UK) Limited
550 Dundee Road
Slough Trading Estate
Slough
Berkshire
SL1 4LE
Tel:+44 (0) 1753 819819
Fax:+44 (0) 1753 819899
http://www.oki.co.uk
Oki Systems Ireland Limited
The Square Industrial Complex
Tallaght
Dublin 24
Tel:+353 (0) 1 4049590
Fax:+353 (0)1 4049591
http://www.oki.ie
Oki Systems Ireland Limited Northern Ireland
19 Ferndale Avenue
Glengormley
BT36 5AL
Northern Ireland
Tel:+44 (0) 7767 271447
Fax:+44 (0) 1 404 9520
http://www.oki.ie
Technical Support for all Ireland:
Tel:+353 1 4049570
Fax:+353 1 4049555
E-mail: tech.support@oki.ie
OKI Systems (Czech and Slovak),
s.r.o.
IBC – Pobřežní 3
186 00 Praha 8
Czech Republic
Tel: +420 224 890158
Fax:+420 22 232 6621
Website: www.oki.cz, www.oki.sk
Oki Systems (Deutschland) GmbH
Hansaallee 187
40549 Düsseldorf
Tel:
01805/6544357**
01805/OKIHELP**
Fax: +49 (0) 211 59 33 45
Website:
www.okiprintingsolutions.de
info@oki.de
**0,14€/Minute aus dem dt. Festnetz
der T-Com (Stand 11.2008)
Διανομέας των συστημάτων OKI
CPI S.A1 Rafailidou str.
177 78 Tavros
Athens
Greece
Τel: +30 210 48 05 800
Fax:+30 210 48 05 801
EMail:sales@cpi.gr
Oki Systems (Iberica), S.A.U
C/Teide, 3
San Sebastian de los Reyes
28703, Madrid
Tel:+34 91 3431620
Fax: +34 91-3431624
Atención al cliente: 902 36 00 36
Website: www.oki.es
Oki Systèmes (France) S.A.
44-50 Av. du Général de Gaulle
94246 L'Hay les Roses
Paris
Tel:+33 01 46 15 80 00
Télécopie:+33 01 46 15 80 60
Website: www.oki.fr
OKI Systems (Magyarország) Kft.
Capital Square
Tower 2
7th Floor
H-1133 Budapest,
Váci út 76
Hungary
Telefon: +36 1 814 8000
Telefax: +36 1 814 8009
Website: www.okihu.hu
OKI Systems (Italia) S.p.A.
via Milano, 11,
20084 Lacchiarella (MI)
Tel:+39 (0) 2 900261
Fax:+39 (0) 2 90026344
Website: www.oki.it
OKI Printing Solutions
Platinium Business Park II, 3rd Floor
ul. Domaniewska 42
02-672 Warsaw
Poland
Tel:+48 22 448 65 00
Fax:+48 22 448 65 01
Website: www.oki.com.pl
E-mail: oki@oki.com.pl
Hotline: 0800 120066
E-mail: tech@oki.com.pl
Oki Systems (Ibérica) S.A.
Sucursal Portugal
Edifício Prime Av. Quinta Grande 53
7º C Alfragide
2614-521 Amadora
Portugal
Tel:+351 21 470 4200
Fax:+351 21 470 4201
Website:www.oki.pt
E-mail : oki@oki.pt
Oki Service
Serviço de apoio técnico ao
Cliente
Tel: 808 200 197
E-mail : okiserv@oki.pt
OKI Europe Ltd. (Russia)
Office 702, Bldg 1
Zagorodnoye shosse
117152, Moscow
Tel: +74 095 258 6065
Fax: +74 095 258 6070
e-mail: info@oki.ru
Website: www.oki.ru
Technical support:
Tel: +7 495 564 8421
e-mail: tech@oki.ru
Oki Systems (Österreich)
Campus 21
Businesszentrum Wien Sued
Liebermannstrasse A02 603
22345 Brun am Gebirge
Tel: +43 223 6677 110
Drucker Support:
+43 (0) 2236 677110-501
Fax Support:
+43 (0) 2236 677110-502
Website: www.oki.at
OKI Europe Ltd. (Ukraine)
Raisy Opkinoy Street,8
Building B, 2nd Floor,
Kiev 02002
Ukraine
Tel: +380 44 537 5288
e-mail: info@oki.ua
Website: www.oki.ua
OKI Sistem ve Yazıcı Çözümleri Tic.
Ltd. Şti.
Harman sok Duran Is Merkezi,
No:4, Kat:6,
34394, Levent
İstanbul
Tel: +90 212 279 2393
Faks: +90 212 279 2366
Web: www.oki.com.tr
www.okiprintingsolutions.com.tr
Oki Systems (Belgium)
Medialaan 24
1800 Vilvoorde
Helpdesk: 02-2574620
Fax: 02 2531848
Website: www.oki.be
AlphaLink Bulgaria Ltd.
2 Kukush Str.
Building "Antim Tower", fl. 6
1463 Sofia, Bulgaria
tel: +359 2 821 1160
fax: +359 2 821 1193
Website: http://bulgaria.oki.com
OKI Printing Solutions
Herstedøstervej 27
2620 Albertslund
Danmark
Adm.: +45 43 66 65 00
Hotline: +45 43 66 65 40
Salg: +45 43 66 65 30
Fax: +45 43 66 65 90
Website: www.oki.dk
Oki Systems (Finland) Oy
Polaris Capella
Vänrikinkuja 3
02600 Espoo
Tel: +358 (0) 207 900 800
Fax: +358 (0) 207 900 809
Website: www.oki.fi
Oki Systems (Holland) b.v.
Neptunustraat 27-29
2132 JA Hoofddorp
Helpdesk: 0800 5667654
Tel:+31 (0) 23 55 63 740
Fax:+31 (0) 23 55 63 750
Website: www.oki.nl
Oki contact details > 83
Oki Systems (Norway) AS
Tevlingveien 23
N-1081 Oslo
Tel:+47 (0) 63 89 36 00
Telefax:+47 (0) 63 89 36 01
Ordrefax:+47 (0) 63 89 36 02
Website: www.oki.no
General Systems S.R.L.
(Romania)
Sos. Bucuresti-Ploiesti Nr. 135.
Bucharest 1
Romania
Tel: +40 21 303 3138
Fax: +40 21303 3150
Website: http://romania.oki.com
Var vänlig kontakta din Återförsäljare
i första hand, för konsultation. I andra
hand kontakta
Oki Systems (Sweden) AB
Borgafjordsgatan 7
Box 1191
164 26 Kista
Tel. +46 (0) 8 634 37 00
e-mail:
info@oki.se för allmänna frågor om
Oki produkter
support@oki.se för teknisk support
gällandes Oki produkter
Vardagar: 08.30 - 12.00,
13.00 - 16.00
Website: www.oki.se
Oki Systems (Schweiz)
Baslerstrasse 15
CH-4310 Rheinfelden
Support deutsch +41 61 827 94 81
Support français +41 61 827 94 82
Support italiano +41 061 827 9473
Tel: +41 61 827 9494
Website: www.oki.ch
Oki contact details > 84
Oki Europe Limited
Blays House
Wick Road
Egham
Surrey, TW20 0HJ
United Kingdom
Tel:
+44 (0) 208 219 2190
Fax:
+44 (0) 208 219 2199
www.okiprintingsolutions.com
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