AC836 1200Mbps High Power Dual Band Router User Manual

AC836 1200Mbps High Power
Dual Band Router
User Manual
JCG AC836 1200M DUAL BAND GIGABIT ROUTER
Package Contents
The following items should be found in your package:
JCG AC836 1200Mbps Wi-Fi Router
Power Supply Unit
Ethernet Cable
Quick Installation Guide
Note:
1. Make sure that the package contains the above items. If any of the listed items
are damaged or missing, please contact your distributor.
2. Operations in different systems are similar. Here we take Windows 10 as an
example.
Safety Information
If your router come with a power button, press the power button to shut off the
router. If there is no power button, you can only shut down the router completely by
disconnecting the power adapter from the power socket.
Don’t disassemble the product or repair it by yourself. You may face the risk of
electric shock and voiding the warranty. Please do contact us if you need any
assistance.
Keep your router away from water and wet locations.
This router must be operated with power supplies provided by manufacturer and in
the original packing of this router. If you have any questions, please feel free to
contact us.
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CONTENTS
CHAPTER 1 INTRODUCTION ..................................................................................... 7
1.1
OVERVIEW OF THE ROUTER ................................................................................................................ 7
1.2
MAIN FEATURES .................................................................................................................................. 7
1.3
PANEL LAYOUT .................................................................................................................................... 8
1.3.1
THE FRONT PANEL .................................................................................................................................8
1.3.2
THE REAR PANEL....................................................................................................................................9
CHAPTER 2 CONNECTING THE ROUTER ............................................................. 10
2.1 INSTALLATION ENVIRONMENT REQUIREMENTS ................................................................................ 10
2.2 CONNECTING THE ROUTER ................................................................................................................. 10
CHAPTER 3 QUICK SETUP ........................................................................................ 11
3.1
STATIC IP ................................................................................................................................................. 11
3.2
DHCP (AUTO CONFIG) ......................................................................................................................... 12
3.3
PPPOE ................................................................................................................................................... 12
CHAPTER 4 CONFIGURATION PAGE ..................................................................... 14
CHAPTER 5 STATUS ................................................................................................... 15
5.1 NETWORK STATUS ............................................................................................................................. 15
5.2 WIRELESS STATUS .............................................................................................................................. 16
5.3 CLIENTS ............................................................................................................................................... 17
CHAPTER 6 NETWORK .............................................................................................. 17
6.1 LAN ..................................................................................................................................................... 17
6.2 WAN ................................................................................................................................................... 18
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6.2.1
STATIC (FIXED IP) ................................................................................................................................ 18
6.2.2
DYNAMIC IP (AUTO CONFIG) ............................................................................................................ 19
6.2.3 PPPOE (DSL, PON) .............................................................................................................................. 20
6.3 MAC CLONE ...................................................................................................................................... 21
6.4 WIFI REPEATER ................................................................................................................................... 21
6.5 DDNS ................................................................................................................................................. 22
6.5.1 FREEDNS.AFRAID.ORG DDNS ................................................................................................................ 22
6.5.2 DYNDNS.ORG DDNS.............................................................................................................................. 23
6.5.3 WWW.NO-IP.COM DDNS ...................................................................................................................... 24
6.6 GUEST ACCESS ................................................................................................................................... 24
CHAPTER 7 2.4G WLAN ............................................................................................ 25
7.1
BASIC ................................................................................................................................................. 25
7.2
WPS .................................................................................................................................................. 26
CHAPTER 8 5G WLAN ................................................................................................ 27
8.1 BASIC ................................................................................................................................................... 27
8.2 WPS .................................................................................................................................................... 28
CHAPTER 9 SIGNAL .................................................................................................... 28
9.1 2.4G SIGNAL ...................................................................................................................................... 28
9.2
5G SIGNAL ......................................................................................................................................... 29
CHAPTER 10 USB ........................................................................................................ 30
10.1
DISK................................................................................................................................................. 30
10.2
SAMBA SERVER .............................................................................................................................. 31
10.2.1 ACCESS TO THE USB STORAGE DEVICE................................................................................................ 31
10.3
MEDIA SERVER ............................................................................................................................... 33
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10.4
PRINTER SERVER ............................................................................................................................ 34
CHAPTER 11 QOS ........................................................................................................ 40
CHAPTER 12 TRAFFIC ................................................................................................ 42
CHAPTER 13 MANAGEMENT .................................................................................. 43
13.1 MANAGEMENT................................................................................................................................. 43
13.2 SYSTEM SETTING ............................................................................................................................. 45
13.3 TIME SETTING .................................................................................................................................. 45
CHAPTER 14 ADVANCED.......................................................................................... 46
14.1 NETWORK ........................................................................................................................................ 46
14.1.1
IPV6................................................................................................................................................... 47
14.1.2
ROUTING ........................................................................................................................................... 49
14.2 NAT.................................................................................................................................................. 51
14.2.1
SINGLE PORT FORWARDING ............................................................................................................ 51
14.2.2
MULTI. PORT FORWARDING ............................................................................................................ 53
14.2.3
DMZ (DE-MILITARIZED ZONE)........................................................................................................ 54
14.2.4
UPNP (UNIVERSAL PLUG AND PLAY) ............................................................................................. 55
14.3 FIREWALL ......................................................................................................................................... 55
14.3.1
FILTERING .......................................................................................................................................... 56
14.3.2
IP FILTERING...................................................................................................................................... 56
14.3.3
MAC FILTERING................................................................................................................................ 57
14.3.4
URL FILTERING ................................................................................................................................. 59
14.3.5
HOST FILTERING................................................................................................................................ 60
14.3.6
SECURITY ........................................................................................................................................... 62
14.4 MANAGEMENT ................................................................................................................................ 63
14.4.1
TOOLS ............................................................................................................................................... 63
14.4.2
WOL (WAKE ON LAN) .................................................................................................................. 65
14.5 STATUS .............................................................................................................................................. 66
14.5.1
NETWORK ......................................................................................................................................... 66
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14.5.2
2.4G WIRELESS ................................................................................................................................ 66
14.5.3
5G WIRELESS .................................................................................................................................... 67
14.5.4
SYSLOG .............................................................................................................................................. 67
FAQ .................................................................................................................................. 68
APPENDIX A: CONVERT JCG ROUTER INTO AN ACCESS POINT ................. 71
APPENDIX B: CONFIGURE DHCP IN YOUR PC ................................................... 74
APPENDIX C: FIND THE IP ADDRESS OF YOUR PC .......................................... 76
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Chapter 1 Introduction
1.1 Overview of the router
JCG AC836 dual band router with the latest networking technology can operate over the
2.4Ghz and 5Ghz bands simultaneously, satisfying all your network demands, including simple
daily events and bandwidth intensive tasks with 2 dedicated networks. Also comes with the
latest Wi-Fi standard 802.11ac, which is 3 times faster than 802.11n, making JCG AC836 the
perfect choice for your home or office network.

ULTIMATE IN FLEXIBILITY AND PERFORMANCE
Provides 2 independent dedicated networks at the same time: the 300Mbps 2.4Ghz
band provides more widespread usage including music streaming, web browsing and
online shopping, and the 867Mbps 5Ghz with more than almost 3 times the
transmission ensures lag-free online gaming as well as faster HD streaming.

UNLEASH ALL YOUR WIRELESS DEVICES
Comes with the 5th generation of wireless standard: 802.11ac which enables faster,
stronger and more capable Wi-Fi. Always ready for almost all kinds of high-traffic
online activities.

EXTENSIVE COVERAGE AND ENHANCED STABILITY
Take advantage of USB 2.0 port to share local printers to make your printing more
flexible. Easily share music, image and your data stored on USB storage. Utilize your
own FTP server for secure file transfer and sharing.

USB PORT FOR EASY SHARING
Take advantage of the USB 3.0 port to enjoy 10 times faster data transfer speed than
the traditional USB 2.0. Easily share music, image and your data stored on USB
storage. Utilize your own FTP server for secure file transfer and sharing
1.2 Main Features
Complies with 802.11ac/n/a/b/g, IEEE 802.3, IEEE 802.3u
One 10/100Mbps WAN Port
Four 10/100Mbps LAN Port
One USB 2.0 port
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File sharing and print server
64/128-bits WEP, WPA / WPA2
Shares data and Internet access for users
Dynamic IP/Static IP/PPPoE/PPTP/ L2TP Internet access.
Simultaneous 2.4GHz and 5GHz deliver total speeds up to 1200Mbps
Supports UPnP, Dynamic DNS, Static Routing.
Built-in NAT and DHCP server supporting static IP address distributing.
Access control
Supports IPv6.
Supports firmware upgrade
1.3 Panel Layout
1.3.1
The Front Panel
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Name
Status
Indication
On
The router is booted.
Off
The router is turned off.
Flashing
The router is booting or upgrading.
On
2.4G wireless network is working.
Off
2.4G wireless network is disabled.
On
5G wireless network is working.
Off
5G wireless network is disabled.
On
USB flash drive is detected.
Off
No USB flash drive is connected.
Flashing
Identifying the USB flash drive.
Power
2.4G
5G
USB
1.3.2
The Rear Panel
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View from left to right:
USB 2.0 Port
10/100Mbps WAN Port
LAN Port (1,2,3,4)
Power Socket
Reset Button
Chapter 2 Connecting the router
2.1 Installation Environment Requirements
Operating Temperature: 0℃~40℃ (32℉~104℉)
Operating Humidity: 10%~90%RH, Non-condensing
Keep the router far from any heater
Avoid direct irradiation of sunlight
Keep at least 2 inches (5 cm) of clear space around the router
2.2 Connecting the Router
There are 3 connection types to choose from: Static IP, DHCP, PPPoE. If you are unsure of
your connection method, please contact your Internet Service Provider. Please note that if
using the PPPOE option, you will have to enter a Username and Password (provided by
your Internet Service Provider) to gain access to the Internet.
JCG AC836 router supports easy setup which takes you less than 5 minutes, Netmask,
Gateway, Primary DNS or Secondary DNS are NOT required during the installation process.
Please follow the steps below to set up your router:
1.
2.
3.
4.
Connect the modem to the WAN port on your router with an Ethernet cable.
Turn on the modem.
Turn on the router.
Verify that the following LEDs are on and solid lit on your router.
Power, 2.4G, 5G
5. Check the rear of your router and make sure the 2 indicators of WAN port are blinking.
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Chapter 3 Quick Setup
1. Enable your PC to “obtain an IP address automatically”. If you are not sure how to do
this, please refer to Appendix B: Configure DHCP in your PC
2. Connect your computer to one of LAN ports on the rear of the router with an Ethernet
cable.
3. Open a web-browser (such as Microsoft Internet Explorer, Mozilla Firefox or Apple
Safari), and type in the default IP address h1wifi.com (or 192.168.1.1) in the address
bar, press Enter.
4. After a moment, the Quick Setup page will appear. Click “Auto Detect” and wait for
the router to figure out your connection type.
You may also choose “Setup Now” if you are sure about your WAN connection type.
3.1
Static IP
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IP Address - Enter the IP address into this field.
Netmask - Enter the subnet mask into this field. It is usually
255.255.255.0.
Gateway - Enter the gateway IP address into this field.
Primary DNS - Enter the DNS Server IP address into this field.
Secondary DNS (Optional) - If your ISP provides another DNS
server IP address, enter it into this field.
3.2
DHCP (Auto Config)
Click Re-Connect to continue.
3.3
PPPOE
Username - Enter the username provided by your ISP. This field is
case-sensitive.
Password - Enter the password provided by your ISP. This field is
case-sensitive.
Confirmed Password- Re-enter your password.
4
After finishing WAN Connection Type selection, click “Save/Apply” to be directed to
the confirmation page.
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Wireless 2.4GHz/5GHz - Displays whether the wireless function is
enabled or not
Wi-Fi SSID – The default SSID of your wireless networks.
Secure Key - The default password for your wireless networks.
5
If you are willing to customize your SSID and password, click “Setup Now” to be
directed to the log in page. Enter “admin” in lower case as password and click the
blue arrow to be directed to the configuration page.
6
Customize your Network Name and Pass Phrase (password) for your 2.4G wireless
network. Click “Save” after finished, and choose “5G WLAN” from the left side menu,
repeat the same procedure and click “Save/Apply” after finished.
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7
8
Wait for the router to reboot.
Now you can enjoy total wireless speed up to 1200Mbps!
Chapter 4 Configuration Page
Home page provides a dashboard which lets you see the status of your Internet connection
and network at a glance. You can click any of the 10 sections to view and edit the detail
information.
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Status- View the connection mode, status, connection time for your internet. Click
to edit.
Network- View the WAN connection type, IP address, and total clients connected
to your network. Click to edit.
2.4G WLAN- View the SSID and number of wireless devices connected to your
network. Click to edit.
5G WLAN- View the SSID and number of wireless devices connected to your
network. Click to edit.
Signal- View the current signal settings for your router. Click to edit.
USB- View the information of the USB flash drive connected to your router. Click to
edit.
QoS- View the current bandwidth settings for your router. Click to edit.
Traffic- View the total traffic of your connected devices. Click to edit.
Management- Click to manage system settings for your router.
Advanced- Click to edit advanced network settings for your router.
Chapter 5 Status
Choose menu “Status”, and you can view or edit the network status, wireless status and
clients for your router.
5.1 Network Status
Choose menu “Status → Network Status” to have a glance of your WAN and LAN IP
parameters assigned dynamically by your ISP. Click “Show hosts” to be directed to “Clients”
and manage all devices connected to your router.
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5.2
Wireless Status
1. View the Network name, security mode and MAC address for your wireless
networks. Click “Show stations” to check the devices that are connected to your
2.4G or 5G wireless network.
2. Select control settings “Allow” or “Reject”. Tick the box beside individual users to
allow or forbid them to connect to your router.
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5.3 Clients
Have a glance of your DHCP host list and Active Host List. Enable “Static IP Binding” to
assign an IP address for a certain user.
Chapter 6 Network
Choose menu “Network”, and you can view or edit the network information, working mode
and guess access for your router.
6.1 LAN
Choose menu “Network→LAN”
to configure the IP parameters of the LAN.
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Host Name- Enter a name for the router. This is used by some who get an IP
address automatically from their ISP. For most users, this is not required.
IP Address- Enter the router's IP address, factory default: 192.168.1.1 (If you
change the IP Address of LAN, you must use the new IP Address to log in the
router.)
Netmask- An address code that determines the size of the network. Normally
use 255.255.255.0 as default settings. For novice users, it is not recommended to
modify this setting.
MAC Address- The physical address of the router, as seen from the LAN. The
value can't be changed.
DHCP Server- Enable the DHCP server if you want the router to automatically
set the IP address for each computer. Select “Off” to manually assign an IP
address to each computer connected to the router.
Start IP Address- Enter the IP address to start assigning an IP address via DHCP,
factory default: 192.168.1.1.
End IP Address- Enter the IP address to end assigning an IP address via DHCP.
(The range of IP address assigned in your network must be within the range of
192.168.1.1 ~ 192.168.1.254.)
Default Gateway (Optional)- It is suggested to input the IP address of the
Ethernet port of the router. The default value is 192.168.1.1.
DNS Server (Optional)- Choose “Static” if you have the DNS IP address
provided by your ISP. This feature is set to “Dynamic” by default to enable these
entries to be automatically filled.
Primary DNS (Optional)- Input the DNS IP address provided by your ISP or
consult your ISP.
Secondary DNS (Optional)- Input the IP address of another DNS server if your ISP
provides two DNS servers.
Lease Time- Set the amount of time a network user will be allowed connection to
the router with their current dynamic IP Address. After the time is up, the user will
be automatically assigned a new dynamic IP address. The options of the time
range are 0.5 hour, 1 hour, 6 hours, 12 hours, 1 day, 1 week. The default value is 1
day.
6.2
WAN
Choose menu “Network→WAN” to configure the IP parameters of the WAN.
6.2.1
Static (Fixed IP)
If your ISP provides a static or fixed IP Address, Subnet Mask, Gateway and DNS setting,
select Static IP (Fixed IP).
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IP Address- Enter the IP address provided by your ISP.
Netmask- Enter the netmask provided by your ISP, usually is 255.255.255.0.
Gateway- Enter the gateway IP address provided by your ISP.
Max. Transmission Unit- The normal value for most Ethernet networks is 1500
Bytes. It is not recommended that you change the default MTU Size unless required
by your ISP.
Primary DNS (Optional)- Input the DNS IP address provided by your ISP or
consult your ISP.
Secondary DNS (Optional)- Input the IP address of another DNS server if your ISP
provides two DNS servers.
Click the “Save/Apply” button to save and apply your settings.
6.2.2
Dynamic IP (Auto Config)
If your ISP provides the DHCP service, please choose Dynamic IP (Auto Config)
and the router will automatically get IP parameters from your ISP.
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Host Name- Enter a host name for your router. Some ISPs may require this
information. This allows some users who get IP address automatically from their ISP.
For most users, this is not required.
Max. Transmission Unit- The normal value for most Ethernet networks is 1500
Bytes. It is not recommended that you change the default MTU Size unless required
by your ISP.
Static DNS- If your ISP gives you one or two DNS addresses, enable “Static DNS”
and enter the primary and secondary addresses into the correct fields. Otherwise,
disable the feature and the DNS servers will be assigned dynamically from your ISP.
Click the “Save/Apply” button to save and apply your settings.
6.2.3 PPPoE (DSL, PON)
If your ISP provides a PPPoE connection, select PPPoE (DSL, PON) option.
User Name/Password/Confirmed Password- Enter the User Name and Password
provided by your ISP. These fields are case-sensitive.
Max. Transmission Unit- The normal value for most Ethernet networks is 1492 Bytes.
It is not recommended that you change the default MTU Size unless required by
your ISP.
No PPP Loopback Detection- With loopback detection feature enabled, the router
can detect loops using loopback detection packets.
Service Name (Optional)- Enter the Service Name provided by your ISP.
Static DNS- If your ISP gives you one or two DNS addresses, enable “Static DNS”
and enter the primary and secondary addresses into the correct fields. Otherwise,
disable the feature and the DNS servers will be assigned dynamically from your ISP.
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Click the “Save/Apply” button to save and apply your settings.
6.3 MAC Clone
Choose menu “Network→MAC Clone”, enable “MAC Clone Settings” to configure the
MAC address of the WAN.
Some ISPs require that you register the MAC Address of your adapter. Changes are rarely
needed here. (Only the PC on your LAN can use the MAC Address Clone function.)
MAC Address- This field displays the current MAC address of the selected client.
Default MAC Address- This field displays the MAC address of the PC that is
managing the router. Click the “Fill Default MAC” button and this MAC address
will fill in the MAC Address field.
Click the “Save/Apply” button to save and apply your settings.
6.4
WiFi Repeater
Choose menu “Network→WiFi Repeater”, enable “MAC Clone Settings” to configure the
MAC address of the WAN. (Please select networks that have at least 2 signal bars for better
performance.)
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WiFi Repeater- Enable this feature to use your router as a range extender.
Repeater WiFi Name (SSID)- Name of the selected existing wireless
network.
Pass Phrase-Enter password for the selected existing wireless network.
Click the “Save/Apply” button to save and apply your settings.
6.5 DDNS
Choose menu “Network→DDNS” to configure the Dynamic DNS function.
The router offers the DDNS (Dynamic Domain Name System) feature, which allows the
hosting of a website, FTP server, or e-mail server with a fixed domain name (named by
yourself) and a dynamic IP address, and then your friends can connect to your server by
entering your domain name no matter what your IP address is. Before using this feature,
you need to sign up for DDNS service providers such as freedns.afraid.org, dyndns.org or
www.no-ip.com . The Dynamic DNS client service provider will give you a password or key.
6.5.1 freedns.afraid.org DDNS
If the dynamic DNS Service Provider you select is freedns.afraid.org, the page will appear
as follow:
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To set up for DDNS, follow the instructions below:
1. Enter the User Name for your DDNS account.
2. Enter the Password for your DDNS account.
3. Enter the Domain Name you received from dynamic DNS service provider.
4. Enter the Hash Value that can be found from the control panel of dynamic DNS
service provider.
5. Click the “Save/Apply” button to save and apply your settings.
6.5.2 dyndns.org DDNS
If the dynamic DNS Service Provider you select is dyndns.org, the page will appear as follow:
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To set up for DDNS, follow the instructions below:
1. Select DDNS Type, please contact your service provider if you are not sure about
which type your DDNS is.
2. Enter the User Name for your DDNS account.
3. Enter the Password for your DDNS account.
4. Enter the Domain Name you received from dynamic DNS service provider.
5. Click the “Save/Apply” button to save and apply your settings.
6.5.3 www.no-ip.com DDNS
If the dynamic DNS Service Provider you select is www.no-ip.com, the page will appear as
follow:
To set up for DDNS, follow the instructions below:
1. Enter the User Name for your DDNS account.
2. Enter the Password for your DDNS account.
3. Enter the Domain Name you received from dynamic DNS service provider.
4. Click the “Save/Apply” button to save and apply your settings.
6.6 Guest Access
Choose menu “Network→Guest Access” to configure a wireless network for the guest,
including 2.4GHz and 5GHz.
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2.4G/5G- Select ON to enable guest wireless 2.4GHz/5GHz network, and select
OFF to disable guest wireless 2.4GHz/5GHz network.
Encryption- Select ON to enable password for 2.4GHz/5GHz network, and select
OFF to disable password for 2.4GHz/5GHz network.
Pass Phrase- Create a password for the guest network.
Guest Limit- Select the percentage of your total bandwidth that will be assigned
to guest networks. Options available are 10%, 20%, 25%, 50%.
Click the “Save/Apply” button to save and apply your settings.
Chapter 7 2.4G WLAN
There are 2 submenus under the 2.4G WLAN menu, clicking any of them enables you to
configure the corresponding functions.
7.1
Basic
Choose menu “2.4G WLAN→Basic” to configure the basic settings for the wireless
network of 2.4GHz.
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Network Name - The wireless network name (SSID) that the router uses. The
default SSID is set to be JCG-XXXX.
Hidden- Select ON to hide your wireless network from being detected by other
users. Select OFF the wireless router will broadcast its name (SSID) on the air.
WiFi Anti-interference- Select ON if you notice interference problems. This
feature is disabled by default.
Antenna Redundancy- Select ON to use multiple antennas for single stream. This
feature is disabled by default.
Channel- This field determines which operating frequency will be used. The default
channel is set to Auto, so the router will choose the best channel automatically.
“Smart Select” enables you to see all available channels and select the clearest
channel manually.
Encryption- Select ON to enable password for 2.4GHz, and select OFF to
disable password for 2.4GHz.
Pass Phrase- Create a password for the 2.4G wireless network.
7.2
WPS
Choose menu “2.4G WLAN→WPS” to configure the WPS settings for the wireless network
of 2.4GHz.
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WPS (Wi-Fi Protected Setup) Settings- Select ON to enable WPS connection for
2.4G wireless network. This feature is disabled by default.
Connect a client device to the router using WPS function:
1. Make sure the WPS feature of both client device and router is enabled.
2. Press the WPS/Reset button on the back panel of the router.
3. Press and hold the WPS button of the client device.
4. When the WPS LED indicator of the client device turns solid on, it has successfully
connected to the router.
Chapter 8 5G WLAN
There are 2 submenus under the 2.4G WLAN menu, clicking any of them enables you to
configure the corresponding functions.
8.1
Basic
Choose menu “5G WLAN→Basic” to configure the basic settings for the wireless network
of 5GHz.
Network Name - The wireless network name (SSID) that the router uses. The
default SSID is set to be JCG-XXXX.
Hidden- Select ON to hide your wireless network from being detected by other
users. Select OFF the wireless router will broadcast its name (SSID) on the air.
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Channel- This field determines which operating frequency will be used. The default
channel is set to Auto, so the router will choose the best channel automatically.
Encryption- Select ON to enable password for 2.4GHz, and select OFF to disable
password for 2.4GHz.
Pass Phrase- Create a password for the 2.4G wireless network.
Fast Roaming- Enable this feature to stop the wireless signal from reaching devices
that are receiving poor WiFi signal, making wireless signal focus more on devices
within the router’s coverage.
8.2
WPS
Choose menu “5G WLAN→WPS” to configure the WPS settings for the wireless network
of 5GHz.
WPS (Wi-Fi Protected Setup) Settings- Select ON to enable WPS connection for
5G wireless network. This feature is disabled by default.
Connect a client device to the router using WPS function:
1. Make sure the WPS feature of both client device and router is enabled.
2. Press the WPS/Reset button on the back panel of the router.
3. Press and hold the WPS button of the client device.
4. When the WPS LED indicator of the client device turns solid on, it has successfully
connected to the router.
Chapter 9 Signal
Choose menu “Signal”, and you can configure when to turn off wireless broadcasting or
narrow wireless coverage.
9.1 2.4G Signal
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Radio Off- Select On/Off to enable/disable wireless broadcasting.
1/4, 1/2, 3/4 TX Power- Select On to narrow wireless coverage.
Date/Time- Set up when to disable wireless broadcasting.
9.2 5G Signal
Radio Off- Select On/Off to enable/disable wireless broadcasting.
1/4, 1/2, 3/4 TX Power- Select On to narrow wireless coverage.
Date/Time- Set up when to disable wireless broadcasting.
➢
Time Setting
Click “Setup Now” to configure the time.
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Chapter 10 USB
There are 4 submenus under the “USB”: Disk, Samba Server, Media Server and Print
Server. Click any of them to configure the corresponding functions.
10.1
Disk
Choose menu “USB→Disk” to have a glance of the USB storage device connected to the
router.
Storage Disk- The USB disk that is connected to the router.
Remove Disk- Click this button to safely remove the USB storage device that is
connected to USB port and takes the drive offline.
Directory- Shows folders on the USB storage device. Select and click “Edit” to
manage name of the selected folder.
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10.2
Samba Server
Choose menu “USB→Samba Server” configure file sharing settings.
Samba Server- Select on to enable file sharing across the network.
Work Group- Edit name of the work group.
NetBIOS Name- Name of router.
Directory- Shows folders on the USB storage device.
Private access- Select ON/OFF to allow/forbid guests to access to the shared files.
10.2.1 Access to the USB storage device
Method 1:
1. Insert your USB storage device into the router’s USB port.
2. Make sure the file sharing feature is enabled.
3. Go to Computer → Network, then click the Network Server Name (JCG-XXXX) in
the Computer section.
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4. Enter “admin” as both username and password in the pop-up window.
5. Now you can manage all the shared files in your USB storage device.
Method 2:
1. Open Computer and type the server address \\192.168.1.1 in the address bar, then
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press Enter. (Check LAN for correct IP address in case it has been changed.)
2. Enter “admin” as both username and password in the pop-up window.
3. Now you can manage all the shared files in your USB storage device.
10.3
Media Server
Choose menu “USB→Media Server” to view photos, stream music and watch videos
stored on the USB storage device directly from DLNA-supported devices, including
computers, tablets etc.
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1. Enable Media Server on the router.
2. Go to Computer → Network, then click the Media Server Name (JCG-XXXX) in
the Media Devices section.
Note: A third-party DLNA-supported player might be required to view media on your
tablet.
10.4
Printer Server
Choose menu “USB→Printer Server” to share a printer with different computers
connected to the router.
1. Connect a printer to the USB port of the router with USB cable. Wait several
seconds for the 2 devices to pair.
2. Enable Printer Server on the router.
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3. Click the Start button from the desktop screen. From the Start menu, click
Settings.
4. Click Devices on the Settings window.
5. Select Printers & scanners category is on the Settings window, click
Searching for devices.
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6. Click “Add” to add a new printer to your computer.
7. Select Add a printer using a TCP/IP address or hostname on the Add Printer
page. Click Next.
8. Choose TCP/IP Device from the Device Type. Enter IP address of the print
server in Hostname or IP address field. The same IP address will be
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automatically copied to the Port name field, add some text (for example,
192.168.1.1_X). NOT to tick the “Query the printer and automatically select
the driver to use”. Click Next.
9.
Wait for your computer to detect TCP/IP port.
10. Wait a few minutes and you will be directed to a page says Additional port
information required. Don’t worry, this is as expected. Click Next.
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11. Select your printer driver based on your printer model or contact your printer
manufacturer for setup kit. Click Next.
12. Enter the name of your printer. Click Next.
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13. Select Share this printer so that others on your network can find and use
it. Enter a share name and location for your printer. Click Next.
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14. You have successfully added a printer. If you want to do Print test, just click
the button “Print a test page”.
Chapter 11 QoS
Choose menu “QoS” to create a QoS (Quality of Service) rule to specify prioritization of
traffic and minimize the impact caused when the connection is under heavy load.
Bandwidth Limit- Select On/Off to enable/disable QoS rule.
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Upload Bandwidth- Maximum upload bandwidth. (1Mbps = 1000Kbps)
Download Bandwidth- Maximum download bandwidth. (1Mbps = 1000Kbps)
Current Hosts- All devices that are connecting to your router.
Limit bandwidth for all devices:
1.
2.
3.
4.
Enable bandwidth limit.
Enter maximum allowed upload bandwidth.
Enter maximum allowed download bandwidth.
Click the “Save/Apply” button
Specify QoS rules for some devices:
1.
2.
3.
4.
Enable bandwidth limit.
Enter maximum allowed upload bandwidth.
Enter maximum allowed download bandwidth.
Choose the respective device from the Host Bandwidth list.
5. Input the maximum upload and download bandwidth for the selected
device.
6. Click the “Save/Apply” button.
7. Now you have successfully implemented QoS rule for the selected device.
Note: If you want to disable a QoS rule, delete upload and download
bandwidth for the selected device.
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Chapter 12 Traffic
Choose menu “Traffic” to monitor the volume of internet traffic statistics.
This page displays a pie chart which shows the volume of internet traffic statistics
used by each device, allowing you to monitor all devices within your network.
Click “Refresh” button on the top right corner to update the statistic information
on the page.
Monitor detailed traffic statistics in Traffic Statistics section. Click “Set Limit” to
create a QoS (Quality of Service) rule.
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Chapter 13 Management
There are 3 submenus under the “Management”: Management, System Setting and
Time Setting. Click any of them to configure the corresponding functions.
13.1 Management
System reboot
Auto. Firmware Upgrade- Disable/Enable this feature to forbid/allow
automatic upgrade when the latest firmware for your router is available.
Hardware NAT- Disable/Enable this feature to forbid/allow internet
acceleration.
System Reboot- Click “Reboot” to reboot the router.
Firmware Upgrade
1. Visit http://jcgcom.com/service/download/index.html to download the
latest firmware.
2. Click “Browse” to locate the downloaded firmware file and click
“Upgrade”.
3. Wait a few minutes for the router to apply the update and reboot.
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Online Upgrade
Check Update- Click to check if there is any update available.
Download- Click to download the latest firmware file.
Online Upgrade- Click to automatically download the latest firmware file and complete
upgrade.
Release Note- Click to see updates in the latest firmware.
Settings Management
➢ To back up current settings:
Click “Backup” to save a copy of the current settings to your local computer. A ‘.dat’ file
of the current settings will be stored to your computer.
➢ To restore saved settings:
1. Click “Browse” to locate the saved settings file stored on your computer and
click “Restore”.
2. Wait a few minutes for the router to apply the settings and reboot.
➢ To reset the router:
1. Click “Load Factory Default”.
2. Wait a few minutes for the router to remove all the settings and reboot.
Note: DO NOT turn off the router during upgrading/restoring/resetting process.
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13.2 System Setting
Language Settings- Select your desired language from the drop-down manual.
Administrator Password- Enter a new password twice (both case-sensitive). Click
“Save”. Use the new password for future logins.
VPN Passthrough- Supports VPN Passthrough for L2TP, IPSec (ESP) and PPTP.
Disable/Enable this feature to forbid/allow VPN traffic created by other endpoints
to "pass through" the router.
13.3 Time Setting
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Current Time- The default time set on the router.
Time Zone- Select your local time zone from the drop-down list.
NTP Server- Enter the address or domain of the NTP and then the router will get
the time from the NTP Server preferentially.
NTP Sync. Interval- Synchronization scheduler to synchronize your clock
automatically. The default interval for this process is 2 hours, choose your desired
interval from the drop-down list.
➢
1.
2.
3.
To synchronize the time with your computer:
Click “Sync. With Host” button.
Select your local time zone.
Click “Save”.
➢
1.
2.
3.
4.
5.
To set time manually:
Enter the Date in Year-Month-Day format.
Enter time in Hour-Minute format.
Click “Sync. Immediately” to apply the settings.
Select your local time zone.
Click “Save”.
➢
1.
2.
3.
4.
To set time automatically:
Select your local time zone.
Enter the address or domain of the NTP Server.
Select “NTP Sync. Interval”.
Click “Save/Apply”.
Note:
1. This setting will be used for some time-based functions such as signal, firewall. You
must specify your time zone once login to the router successfully; otherwise, these
functions will not take effect.
2. The time will be lost if the router is turned off.
Chapter 14 Advanced
There are 5 submenus under the “Advanced”: Networl, NAT, Firewall, Management and
Status. Click any of them to configure the corresponding functions.
14.1 Network
Choose menu “Advanced→Network” to create an IPv6 internet connection and set up
static routing.
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14.1.1
IPv6
JCG AC836 router supports the following IPv6 internet connection types: Static IP
connection, DHCPv6, Tunneling Connection (6RD), Tunneling Connection (DS-Lite).
Get internet connection information (WAN IPv6 address, IPv6 prefix length, default
IPv6 gateway, primary DNS server address, secondary DNS server address) from your
ISP and fill in information as required by different connection types.
Static IP connection
1.
2.
3.
4.
5.
6.
7.
Choose Static IP connection from the IPv6 Operation Mode drop-down list.
Enter WAN IPv6 Address assigned by your ISP.
Enter IPv6 subnet prefix length assigned by your ISP, typically 64.
Enter your ISP’s default gateway.
Click “Save/Apply”.
Wait for the router to reboot and apply your settings.
Click “Status → Network Status” to check whether you have successfully set up an
IPv6 connection.
DHCPv6
1.
2.
3.
4.
Choose DHCPv6 from the IPv6 Operation Mode drop-down list.
Click “Save/Apply”.
Wait for the router to reboot and apply your settings.
Click “Status → Network Status” to check whether you have successfully set
up an IPv6 connection.
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Tunneling Connection (6RD=IPv6 Rapid Deployment)
1. Choose Tunneling Connection (6RD) from the IPv6 Operation Mode
drop-down list.
2. Enter ISP 6rd prefix and prefix length provided by your ISP.
3. Enter ISP border relay IPv4 address provided by your ISP.
4. Click “Save/Apply”.
5. Wait for the router to reboot and apply your settings.
6. Click “Status → Network Status” to check whether you have successfully
set up an IPv6 connection.
Tunneling Connection (DS-Lite=Dual-stack Lite)
1. Choose Tunneling Connection (DS-Lite) from the IPv6 Operation Mode
drop-down list.
2. Enter WAN IPv6 address provided by your ISP.
3. Enter AFTR server IPv6 address provided by your ISP.
4. Enter Gateway IPv6 address provided by your ISP.
5. Click “Save/Apply”.
6. Wait for the router to reboot and apply your settings.
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7. Click “Status → Network Status” to check whether you have successfully
set up an IPv6 connection.
14.1.2
Routing
Static routes provide additional routing options to your router. It is a pre-determined path
that network data must travel to reach a specific host or network. By default, all JCG routers
are set to dynamic routing, normal Internet usage does not require additional static routes.
You must configure static routes only for unusual cases such as multiple routers or multiple
IP subnets located on your network.
IPv4
1. Select IPv4 for IP Protocol Type.
2. Under Static Routing Settings, enter correct values in the corresponding fields.
➢ Dest. IP Address: Enter the IP address of the remote network or host to which
you want to assign a static router to. (Eg. 192.168.1.1)
➢ Routing Type: Select “Host” or “Network” to specify type of the final
destination.
➢ Netmask: Enter Netmask of the network if you select “Network” for Routing
Type.
➢ Gateway: Enter the IP address of the gateway. On the LAN, the gateway must
be must be a router on the same LAN segment as the router. Over Internet
(WAN), the gateway must be the WAN IP address of the remote network.
➢ Interface: Specify whether the Destination IP Address is either on the LAN or
the WAN. (Note: If you choose LAN, the static IP address you are setting goes
to the LAN or local network of the router. If you choose WAN, the static IP
address will be routed to the WAN part of the router. However, most IP
addresses coming out of the WAN depends on the configuration set by your
Internet Service Provider (ISP).)
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➢ Comment: Using alphanumeric characters to distinguish this static route.
3. Click Add.
4. The Routing Table will be updated to show the new static route.
5. Select the static route and click “Delete” if you no longer want to keep this path.
IPv6
▪
▪
▪
1. Select IPv6 for IP Protocol Type.
2. Under Static Routing Settings, enter correct values in the corresponding fields.
IPv6 Dest. IP Address/Subnet Prefix Length: Enter the IPv6 address and subnet
prefix length provided by your ISP (typically 64).
Gateway: Enter IP address of the gateway.
Interface: Specify whether the Destination IP Address is either on the LAN or the
WAN. (Note: If you choose LAN, the static IP address you are setting goes to the
LAN or local network of the router. If you choose WAN, the static IP address will
be routed to the WAN part of the router. However, most IP addresses coming out
of the WAN depends on the configuration set by your Internet Service Provider
(ISP).)
▪
Comment: Using alphanumeric characters to distinguish this static route.
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3. Click Add.
4. The Routing Table will be updated to show the new static route.
5. Select the static route and click “Delete” if you no longer want to keep this
path.
14.2 NAT
JCG AC836 router comes with NAT (Network Address Translation) capabilities which enables
the router to protect your local network by hiding IP addresses of all connected devices and
condensing all devices within your local network into the same public IP address. Occasionally,
however, it can cause issues when an external host tries to initiatively communicate with a
specified device on the local network. Utilizing the forwarding feature can fix these problems
and allow all your devices to connect freely to the Internet, thus realizing some special
functions.
JCG routers support 4 forwarding rules. Choose menu “Advanced→NAT” to configure
Single Port Forwarding, Multi. Port Forwarding, DMZ and UPnP settings.
14.2.1
Single Port Forwarding
Sometimes you will have to manually configure forwarding rules of the router to allow certain
®
®
devices (such as Xbox or Nintendo gaming consoles) to connect to your local network.
Single Port Forwarding allows only 1 port for forwarding. If you want to forward multiple
ports, see instructions for setting up Multi. Port Forwarding.
Before setting up Single Port Forwarding, you need to have the following:
Starting port and ending port required for the device
The ports vary according to the type of Internet service. Refer to your documentation
or contact your console's manufacturer for details.
Assign a static IP address for your device
Single Port Forwarding needs to be routed to a specific IP Address, you will need to
assign a Static IP address to the device. Refer to your documentation or contact your
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product manufacturer if you are not sure about how.
®
Here we take Xbox One for an example to show how to configure forwarding rules and get
®
access to Xbox Live. See your gaming documentation or contact the console manufacturer
for any service port specification of your game.
®
®
These ports must be open for Xbox Live to work on Xbox One:
➢ Port 88 (UDP)
➢ Port 3074 (UDP and TCP)
➢ Port 53 (UDP and TCP)
➢ Port 80 (TCP)
➢ Port 500 (UDP)
➢ Port 3544 (UDP)
➢ Port 4500 (UDP)
1. Enter the required information in corresponding fields.
IP Address: Enter the IP address that you assigned to your device. In this example,
®
192.168.1.108 is the IP address of the Xbox One.
Protocol: Select the correct protocol type for each line.
Int. Port (Internal Port): Enter the unique starting port required for each line.
Ext. Port (External Port): Repeat the same port numbers as Int. Port for each line.
Comment: Choose a name for the device.
Enabled: Make sure each box is checked.
2. After completing all the necessary entries, click
.
Make sure that the port numbers you enter are within the range of 0 – 65535.
Otherwise an error message notification will pop up when you click “Save”.
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3. Click “Reboot” on the top of the configuration page and wait for the router to
apply all settings.
14.2.2
Multi. Port Forwarding
This feature allows the router to specify a range of ports to be directed to a specific IP address.
Multi. Port Forwarding could be used for an e-mail server (port 25) as well as FTP and web
servers, but it is also widely used in the online gaming and some computer applications,
because many online game hosting servers require multiple ports or port ranges be used for
the service to operate.
Before setting up Multi. Port Forwarding, you need to have the following:
Starting port and ending port required for the application
The ports vary according to different applications. Refer to your documentation or
online support site for details.
Take a note of the IP address of the computer that will be forwarding to
It would be best if the IP was a “Static IP” so that port forwarding information remains
accurately assigned to the correct computer on the network. If you are not sure about
how to determine the static IP address of the computer, please refer to: Appendix C:
Find the IP address of your PC.
In this example, the ports for a computer application will be forwarded. Computer application
ports: 6112-6119 TCP and UDP ports. Please consult your application's documentation or
online support site to find out what ports you need to forward to.
1. Enter the required information in corresponding fields.
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IP Address: Enter the IP address of the computer that you need to forward the ports
to. In this example, 192.168.1.16 is the IP address of the computer.
Protocol: Select the correct protocol type. Since these ports are both TCP and UDP,
select Both as the Protocol.
Int. Port (Internal Port): Enter the unique starting port required for this application.
Ext. Port (External Port): Enter the unique ending port required for this application.
Comment: Choose a name for the application.
Enabled: Make sure each box is checked.
2. After completing all the necessary entries, click
.
Make sure that the port numbers you enter are within the range of 0 – 65535.
Otherwise an error message notification will pop up when you click “Save”.
3. Click “Reboot” on the top of the configuration page and wait for the router to
apply all settings.
Please limit Port Forwarding to only those ports you are using for safety reasons.
14.2.3
DMZ (De-militarized Zone)
Different from port forwarding which you have to manually forward each port for certain
game for application, the DMZ feature use a simpler method to allow all traffic by opening
and exposing all UDP and TCP ports. It is highly advised not to use a DMZ on a computer
as the user would be very vulnerable to an attack of any kind. Even with a firewall, it is not
recommended.
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Demilitarized Zone (DMZ): Select “Disable”/ “DMZ” from the drop-down menu
to disable/enable DMZ feature.
DMZ Host IP Address: Enter the IP of the host device. (Here we take 192.168.1.16
for an example.)
Fill My IP: Click this button to automatically input IP address of the computer that
you are using to log in the router’s configuration page.
14.2.4
UPnP (Universal Plug and Play)
The UPnP (Universal Plug and Play) feature uses Internet and Web protocols to allow UPnP
devices, PCs, applications on your local network to automatically know about each other and
freely communicate as needed. Enable the UPnP if you want to use applications for data
sharing, real-time communication or multiplayer gaming, etc. This feature is enabled by
default. Only applications supporting UPnP protocol can utilize this feature.
UPnP: Select “Disable”/ “Enable” to disable/enable UPnP feature.
ID: No. of the application that initiates the UPnP request.
Ext. Port: The external port opened for the application.
Int. Port: The internal port opened for the local host.
IP Address: IP address of the local host that initiates the UPnP request.
Status: Indicates this port is active or inactive.
Description: Describes the application that initiates the UPnP request.
Refresh: Click this button to update UPnP Port Mapping List.
14.3 Firewall
JCG routers come with a powerful built-in firewall which defends your network against
hackers and cyber criminals. Choose menu “Advanced→Firewall” to configure Filtering, IP
Filtering, MAC Filtering, URL Filtering, Host Filtering, Security.
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14.3.1
Filtering
You may disable/enable each filtering rule to block and allow incoming and outgoing traffic
and data. Utilizing this feature will protect your computer from potential viruses and malware.
14.3.2
IP Filtering
You can set IP Address Filtering rules to limit internet access on specific computers based
on their IP addresses. Status of the filtering rules can be viewed under “IP Filtering”
section.
Create an IP Address Filtering rule
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➢ Filtering Rules: Select a number from the Filtering Rules drop-down menu. JCG
routers support up to 48 filtering rules.
➢ All Rules: Click this button to see details of all saved filtering rules.
➢ Enable: Check or uncheck the box the enable/disable the filtering rule.
➢ Comment: Choose a name for this rule.
➢ Local IP Address: Enter a LAN IP address or a range of IP addresses in dotteddecimal notation format. In this example, 192.168.2.20-192.168.2.30 means all LAN
IP address within this range will be filtered.
➢ Remote IP Address: Enter a WAN IP address or a range of IP addresses in dotteddecimal notation format. For example, 100.64.0.2-100.64.0.8 means all WAN IP
address within this range will be filtered.
➢ Protocol: Select the protocol type you want to use. (All, TCP, UDP, ICMP)
➢ Local Port: Enter a LAN port or a range of LAN ports. For example: 1030-2100.
Leaving these fields blank means all LAN ports will be filtered.
➢ Remote Port: Enter a WAN port or a range of WAN ports. For example: 25-50.
Leaving these fields blank means all WAN ports will be filtered.
➢ Date: Select every day or a specific day for this filtering rule to take effect.
➢ Time: Select 24 Hour or enter a range of time in HH:MM format for this filtering rule
to take effect.
Modify an IP Address Filtering rule
1. Select a filtering rule.
2. Change its name, IP address, protocol etc.
3. Click “Save” to update the rule.
14.3.3
MAC Filtering
You can set MAC Address Filtering rules to limit internet access on specific computers based
on their MAC addresses. Status of the filtering rules can be viewed under “MAC Filtering”
section.
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Create a MAC Address Filtering rule
➢ Filtering Rules: Select a number from the Filtering Rules drop-down menu. JCG
routers support up to 48 filtering rules.
➢ All Rules: Click this button to see details of all saved filtering rules.
➢ Enable: Check or uncheck the box the enable/disable the filtering rule.
➢ Comment: Choose a name for this rule.
➢ MAC Address: Enter the MAC address for the device you want to filter in this format:
XX-XX-XX-XX-XX-XX (X is any hexadecimal digit). For example: 00:E0:4C:81:A3:0D.
➢ Select: Click this button to see all devices connected to your network and choose the
appropriated one.
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➢ Date: Select every day or a specific day for this filtering rule to take effect.
➢ Time: Select 24 Hour or enter a range of time in HH:MM format for this filtering rule
to take effect.
Modify an IP Address Filtering rule
1. Select a filtering rule.
2. Change its name, MAC address, date etc.
3. Click “Save” to update the rule.
14.3.4
URL Filtering
You can set URL Filtering rules to limit devices on your network from visiting specific
websites. Status of the filtering rules can be viewed under “URL Filtering” section.
Create a URL Filtering rule
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➢ Filtering Rules: Select a number from the Filtering Rules drop-down menu. JCG
routers support up to 48 filtering rules.
➢ All Rules: Click this button to see details of all saved filtering rules.
➢ Enable: Check or uncheck the box the enable/disable the filtering rule.
➢ Comment: Choose a name for this rule.
➢ URL Keyword: Enter a keyword of the URL you want to filter. For example: “google”
will filter URLs such as www.google.com, mail.google.com etc.
➢ Date: Select every day or a specific day for this filtering rule to take effect.
➢ Time: Select 24 Hour or enter a range of time in HH:MM format for this filtering rule
to take effect.
Modify an IP Address Filtering rule
4. Select a filtering rule.
5. Change its name, URL keyword, date time etc.
6. Click “Save” to update the rule.
14.3.5
Host Filtering
You can set Host Filtering rules to limit devices on your network from visiting specific
websites. Status of the filtering rules can be viewed under “Host Filtering” section.
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Create a Host Filtering rule
➢ Filtering Rules: Select a number from the Filtering Rules drop-down menu. JCG
routers support up to 48 filtering rules.
➢ All Rules: Click this button to see details of all saved filtering rules.
➢ Enable: Check or uncheck the box the enable/disable the filtering rule.
➢ Comment: Choose a name for this rule.
➢ Host Keyword: Enter a complete URL including domain. For example:
“www.google.com” will filter URLs including www.google.com.
➢ Date: Select every day or a specific day for this filtering rule to take effect.
➢ Time: Select 24 Hour or enter a range of time in HH:MM format for this filtering rule
to take effect.
Modify an IP Address Filtering rule
7. Select a filtering rule.
8. Change its name, host keyword, date time etc.
9. Click “Save” to update the rule.
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Note:
1. Please specify your time zone once login to the router successfully; otherwise, these
functions will not take effect.
2. The time will be lost if the router is turned off.
14.3.6
Security
Utilizing “Security” feature to protect your router from being attacked.
System Security Settings
➢ Remote Management: Disable/Enable this feature to forbid/allow access to the
configuration page via WAN IP address.
➢ Management Port: Set up a WAN port if you enable remote management. (8086
by default)
➢ Filtering Ping form WAN: Enable this feature to protect your router from potential
attack by preventing your WAN IP address from being pinged by anyone from the
external network.
➢ Block Port Scanning: Enable this feature to protect your router from hackers that
send client requests to a range of TCP port addresses on a host, with the goal of
finding an active port and exploiting a known vulnerability of your network.
➢ Block SYN Flood: Enable this feature to protect your router from hacks that send a
range of SYN requests to a target's system with the goal of consuming enough server
resources to make the system unresponsive to legitimate traffic
➢ SPI Firewall (Stateful Packet Inspection Firewall): Enable this firewall to monitor
the status and activity of network connections travelling across your router and block
those might bring danger to your network.
IP Login Settings
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➢ WAN: Add WAN IP address and only allow IP address in this list to access the router’s
configuration page. Leaving this field blank allows all devices in your network to
access the router’s configuration page.
➢ LAN: Add LAN IP address and only allow IP address in this list to access the router’s
configuration page. Leaving this field blank allows all devices in your network to
access the router’s configuration page. Click “Select” to choose IP address from your
host list.
14.4 Management
Choose menu “Advanced→Management” to utilize “Tools” and “WOL”.
14.4.1
Tools
PING
Utilize this tool to determine whether a website or sever on the network can be
reached and if so, the connection's latency.
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➢ System Command: Choose “PING” from the drop-down menu.
➢ PING Number: Set up how many times to send ping requests.
➢ Host Name or IP Address: Enter the website URL or IP address that you want to
ping.
➢ OK: Click this button to send ping requests.
➢ Reset: Click this button to clear ping history.
➢ Repeat: Click this button to send ping requests once again.
Traceroute
Utilize this tool to trace the route and measure transit delay of packets to destination host
from our server.
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➢
➢
➢
➢
➢
System Command: Choose “TRCEROUTE” from the drop-down menu.
Host Name or IP Address: Enter the destination website URL or IP address.
OK: Click this button to send ping requests.
Reset: Click this button to clear ping history.
Repeat: Click this button to send ping requests once again.
14.4.2
WOL (Wake On LAN)
WOL (Wake On LAN) is a standard that allows you to power up a computer from afar over a
network connection or Internet. (Note: This feature only works on computers and network
infrastructures that support Wake On LAN Transmissions)
To activate WOL:
1. Add the IP addresses that you want to power up using WOL.
2. Check “Enable” for the device you want to wake up.
3. Click “Wake up” to power up the selected device.
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14.5
Status
Choose menu “Advanced→Status” to view sent and received packets of the LAN, WAN and
WLAN, making it easy for you to monitor internet traffic statistics.
14.5.1
Network
Utilizing this page to monitor the volume of your network traffic, click “Refresh” update the
statistic information on the page.
14.5.2
2.4G Wireless
Utilizing this page to monitor the volume of your 2.4G wireless network traffic, click “Refresh”
update the statistic information on the page. Click “Reset Counter” to reset all statistic values
on this page to zero.
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14.5.3
5G Wireless
Utilizing this page to monitor the volume of your 5G wireless network traffic, click “Refresh”
update the statistic information on the page. Click “Reset Counter” to reset all statistic values
on this page to zero.
14.5.4
Syslog
When the router fails to work properly, you can export the system log and send it to the
technical support for troubleshooting.
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1. Choose log type from the “Log Level” drop-down menu as needed.
2. Click “Export” to save the system logs to a local disk.
3. Click “Refresh” to update the system logs on the page.
4. Click “Clear” to clear all system logs on the page.
FAQ
Q1: I forgot the password for my wireless network, what should I do?
➢ The default wireless password is printed on the label beneath the router. Press and
hold the reset button for more than 5 seconds to reset the router to factory settings.
Wait for the router to reboot, connect to the router with default password and re68 / 78
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configure the router.
➢ If the password has been altered and you are connecting to the wireless network.
1. Open the Network and Sharing Center window. Windows saves the
passwords for the networks that you connect to. To see your saved passwords,
open the Network Connections window by right-clicking on your network icon
in the System Tray and selecting "Open Network and Sharing Center".
2. Click the Wi-Fi connection.
3. Click “Wireless Properties” on the Wi-Fi Status window.
4. Click the “Security” tab. Check the "Show Characters" box and your wireless
password will be revealed.
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Q2: I forgot the password to log in the router’s configuration page, what should I do?
➢ The default wireless password is printed on the label beneath the router. Press and
hold the reset button for more than 5 seconds. Wait for the router to reboot,
connect to the router with default password and re-configure the router.
Q3: I cannot log in the router’s configuration page, what should I do?
This can happen for various reasons. Please try the methods below to log in again.
➢ Make sure your computer is connected to the router correctly either via an Ethernet
cable or wireless network.
➢ Make sure the IP address of your computer is configured as Obtain an IP address
automatically and Obtain DNS server address automatically. If you are not sure
about how to do this, please check: Appendix B: Configure DHCP in your PC
➢ Make sure h1wifi.com (or 192.168.1.1) is correctly entered in the address bar of
your browser.
➢ If h1wifi.com (or 192.168.1.1) does not respond, check the default gateway of your
computer and enter that address in the address bar of your browser. If you are not
sure about how to do this, please check: Appendix C: Find the IP address of your
PC.
➢ Use another web browser or computer to log in again.
➢ Reset the router to factory settings and try again. If login still fails, please contact
the technical support.
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Q4: I can access the router but not Internet, what should I do?
➢ Make sure you have entered the correct internet address in your browser.
➢ Make sure the Ethernet cable is securely connected to your router.
➢ Make sure the power outlet that your router is connected has power and you
have successfully connected to the router.
➢ Turn off your router’s power, then turn it back on again to reboot your router.
➢ Restoring your router to its factory defaults and erase all custom settings.
➢ If you have tried all the ways above and several websites with same results,
contact your ISP to see if there is problem with your modem.
Q5: I cannot find my wireless network or I cannot connect the wireless network, what
should I do?
➢ If you see the message “No connections are available”, the wireless function of your
computer might be disabled or blocked.
1. Make sure the wireless function of your device is enabled if you are using a
built-in wireless adapter. Refer to the user manual or contact the
manufacturer if you are not sure about how.
2. Make sure the correct driver for your wireless adapter is installed and the
wireless function is enabled.
➢ If you can see other wireless connections except yours, follow the steps below:
1. Check if the 2.4G and 5G wireless network indicators on your router are
steady light.
2. Make sure your computer is placed within the range of your router, move it
closer if it is currently too far.
3. Go to 2.4G WLAN and 5G WLAN to make sure your network names are not
hidden.
➢ If you can see your wireless connections but fail to connect, follow the steps below:
1. Make sure you have entered the correct password for your wireless network.
2. Check the wireless signal strength. Move your device closer to the router if
the signal is weak. (1~3 bars).
3. Change wireless signal channel to reduce interference.
4. Re-install or update the drive for your wireless adapter.
Appendix A: Convert JCG Router into An Access
Point
JCG router can be configured as an access point which receives data by wired Ethernet and
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converts it to a 2.4GHz or 5GHz wireless signal. It can add capabilities to your existing nonwireless router. Unlike using a range extender which halves your bandwidth, an access point
enables data flows in both receive and transmit directions simultaneously to provide fast
and reliable wireless connections.
Follow the steps below to configure your JCG router as an access point:
1. Ingore JCG router’s WAN port
Since JCG router does not feature a native AP mode, you will have to avoid using
its WAN port at all because it will make the router automatically function as a router
and stop functioning as an access point.
2. Determine the range of the IP addresses of your existing router
Search for cmd in the Start Menu to run Command Prompt window. Type ipconfig
then press Enter. Locate the IP address of your existing router at the right of “Default
Gateway”.
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(In this example, IP address for your existing router is 192.168.2.1 then the
available IP addresses for devices connected to this router will range from
192.168.2.2 to 192.168.2.254.)
3. Connect your computer to JCG router
Connect your computer to one of the LAN ports of JCG router with an Ethernet
cable or via Wi-Fi.
4. Set an unused IP address for JCG router
➢ Enter h1wifi.com in the address bar of your browser to be directed to the
router’s configuration page.
➢ Select “Netwrok→LAN” and change the IP address of JCG router to an IP
address within the range of your existing router. (In this example, the
range will be 192.168.2.2 ~ 192.168.2.254)
➢ Disable DHCP server.
Note: After changing the LAN IP address a reboot will be required and you will
need to log into the router’s configuration page with the new IP address.
5. Set up SSID and password for JCG router
Select “2.4G→Basic” and “5G→Basic” to configure SSID and password for
networks distributed by JCG router. They can be the same or different from your
existing router.
6. Click “Save/Apply” to save all settings and reboot JCG router.
7. Wire JCG router to your existing router through the LAN ports of both devices
with an Ethernet cable.
8. Connect your devices to JCG router’s wireless network. You should have now
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successfully converted your JCG router into an access point.
Appendix B: Configure DHCP in your PC
Dynamic Host Configuration Protocol (DHCP) is the configuration of your Internet Protocol
(IP) address, subnet mask, DNS servers, domain name suffix and about 200 other possible
options to let your computer communicate with a network automatically via a server or
router.
1. Locate the Internet Access icon at the lower right corner of your desktop.
2. Right click the Internet Access icon and choose “Open Network and
Sharing Center” from the drop-down menu.
3. Click on “Change adapter settings”, located on the left-side menu.
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4. Right click on the Local Area Connection icon and select Properties. You will
need to have administrator access.
5. In the new window, select Internet Protocol Version 4 (TCP/IPv4) from the
list of items and click Properties.
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6. Ensure the radio buttons beside Obtain an IP address automatically and
Obtain DNS server address automatically are selected. Click OK. Close the
remaining windows.
Note: If any IP or DNS information is listed in the new window, you may want to write it
down in case you need to restore your settings later.
Appendix C: Find the IP Address of Your PC
1. Locate the Internet Access icon at the lower right corner of your desktop.
2. Right click the Internet Access icon and choose “Open Network and
Sharing Center” from the drop-down menu.
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3. Click an active network connection.
4. Click “Details…” in the pop up window.
5. Your PC’s IP address appears next to IPv4 Address.
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6. Take a note of the IP address and close the remaining windows.
COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice.
is a registered
trademark of Yichen (Shenzhen) Technology Co., Ltd. Other brands and product names
are trademarks or registered trademarks of their respective holders. No part of the
specifications may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from
Yichen (Shenzhen) Technology Co., Ltd.
Copyright © 2017 Yichen (Shenzhen) Technology Co., Ltd.
All rights reserved.
http://www.jcgcom.com
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