User's Guide
NPD5233-01 EN
User's Guide
Copyright
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. The
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2016 Seiko Epson Corporation. All rights reserved.
The contents of this manual and the specifications of this product are subject to change without notice.
2
User's Guide
Trademarks
Trademarks
®
❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.
Copyright © 2001 Seiko Epson Corporation. All rights reserved.
❏ EPSON Scan software is based in part on the work of the Independent JPEG Group.
❏ libtiff
Copyright © 1988-1997 Sam Leffler
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics
may not be used in any advertising or publicity relating to the software without the specific, prior written
permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
®
®
®
❏ Microsoft , Windows , and Windows Vista are registered trademarks of Microsoft Corporation.
❏ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple
Inc., registered in the U.S. and other countries.
❏ Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.
❏ Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be
registered in certain jurisdictions.
®
❏ Intel is a registered trademark of Intel Corporation.
❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
3
User's Guide
Contents
Contents
Printing Using Advanced Features. . . . . . . . . . . 38
Printing Photos Using Epson Easy Photo Print. . 40
Printing from Smart Devices. . . . . . . . . . . . . . . . . 41
Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 41
Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . 42
Canceling Printing - Printer Button. . . . . . . . . . .43
Canceling Printing - Windows. . . . . . . . . . . . . . 43
Canceling Printing - Mac OS X. . . . . . . . . . . . . . 43
Copyright
Trademarks
About This Manual
Introduction to the Manuals. . . . . . . . . . . . . . . . . . . 7
Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 7
Descriptions Used in this Manual. . . . . . . . . . . . . . . 8
Operating System References. . . . . . . . . . . . . . . . . . 8
Copying
Copying Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Making 20 Copies. . . . . . . . . . . . . . . . . . . . . . . . . 44
Important Instructions
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . 9
Printer Advisories and Warnings. . . . . . . . . . . . . . . 9
Advisories and Warnings for Setting Up/
Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . 10
Advisories and Warnings for Using the
Printer with a Wireless Connection. . . . . . . . . . . 11
Scanning
Scanning from the Control Panel. . . . . . . . . . . . . . 45
Scanning from a Computer. . . . . . . . . . . . . . . . . . .45
Scanning Basics. . . . . . . . . . . . . . . . . . . . . . . . . 45
Scanning Using Advanced Features. . . . . . . . . . .48
Scanning from Smart Devices. . . . . . . . . . . . . . . . . 51
Installing Epson iPrint. . . . . . . . . . . . . . . . . . . . 51
Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 51
Printer Basics
Part Names and Functions. . . . . . . . . . . . . . . . . . . 12
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Replacing Ink Cartridges
Loading Paper
Checking the Ink Levels. . . . . . . . . . . . . . . . . . . . . 53
Checking the Ink Levels - Windows. . . . . . . . . . .53
Checking the Ink Levels - Mac OS X. . . . . . . . . . 53
Ink Cartridge Codes. . . . . . . . . . . . . . . . . . . . . . . .53
Ink Cartridge Handling Precautions. . . . . . . . . . . . 54
Replacing Ink Cartridges. . . . . . . . . . . . . . . . . . . . 56
Temporarily Printing with Black Ink. . . . . . . . . . . . 60
Temporarily Printing with Black Ink - Windows. 61
Temporarily Printing with Black Ink Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Conserving Black Ink when the Black Ink Is
Low (for Windows Only). . . . . . . . . . . . . . . . . . . . 63
Paper Handling Precautions. . . . . . . . . . . . . . . . . . 16
Available Paper and Capacities. . . . . . . . . . . . . . . . 17
List of Paper Types. . . . . . . . . . . . . . . . . . . . . . . 18
Loading Paper in the Rear Paper Feed. . . . . . . . . . . 18
Placing Originals on the Scanner
Glass
Printing
Printing from a Computer. . . . . . . . . . . . . . . . . . . 24
Printing Basics - Windows. . . . . . . . . . . . . . . . . 24
Printing Basics - Mac OS X. . . . . . . . . . . . . . . . .25
Printing on 2-Sides (for Windows only). . . . . . . .27
Printing Several Pages on One Sheet. . . . . . . . . . 28
Printing to Fit the Paper Size. . . . . . . . . . . . . . . .29
Printing Multiple Files Together (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 31
Printing One Image on Multiple Sheets to
Create a Poster (for Windows Only). . . . . . . . . . 32
Maintaining the Printer
Checking and Cleaning the Print Head. . . . . . . . . . 64
Checking and Cleaning the Print Head Printer Buttons. . . . . . . . . . . . . . . . . . . . . . . . . 64
Checking and Cleaning the Print Head Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Checking and Cleaning the Print Head Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
4
User's Guide
Contents
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . 66
Aligning the Print Head - Windows. . . . . . . . . . .66
Aligning the Print Head - Mac OS X. . . . . . . . . . 66
Cleaning the Paper Path. . . . . . . . . . . . . . . . . . . . . 66
Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . . .67
Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Saving Power - Windows. . . . . . . . . . . . . . . . . . 68
Saving Power - Mac OS X. . . . . . . . . . . . . . . . . . 68
Removing Jammed Paper from Inside the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . .87
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . . 87
Several Sheets of Paper are Fed at a Time. . . . . . . 88
No Paper Feeds. . . . . . . . . . . . . . . . . . . . . . . . . 88
Power and Control Panel Problems. . . . . . . . . . . . . 88
Power Does Not Turn On. . . . . . . . . . . . . . . . . . 88
Power Does Not Turn Off. . . . . . . . . . . . . . . . . . 88
Cannot Print from a Computer. . . . . . . . . . . . . . . .88
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . 89
Nothing or a Very Faint Image is Printed. . . . . . .89
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . . 89
Print Quality Does Not Improve Even After
Aligning the Print Head. . . . . . . . . . . . . . . . . . . 90
Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Banding Appears at Intervals of
Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . . 90
Copy Quality Is Poor. . . . . . . . . . . . . . . . . . . . . 91
Banding Appears on the Copied Image. . . . . . . . 91
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . . 91
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Cannot Print Without Margins. . . . . . . . . . . . . . 92
Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . . 92
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . . 92
Printed Characters Are Incorrect or Garbled. . . . 92
The Printed Image Is Inverted. . . . . . . . . . . . . . . 93
The Printout Problem Could Not be Cleared. . . . 93
Other Printing Problems. . . . . . . . . . . . . . . . . . . . 93
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . . 93
Printing Slows Down Dramatically During
Continuous Printing. . . . . . . . . . . . . . . . . . . . . 94
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . . 94
Cannot Start Scanning when Using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 94
Scanned Image Problems. . . . . . . . . . . . . . . . . . . . 95
Scan Quality Is Poor. . . . . . . . . . . . . . . . . . . . . .95
Characters Are Blurred. . . . . . . . . . . . . . . . . . . .95
An Image of the Reverse Side of the Original
Appears in the Scanned Image. . . . . . . . . . . . . . 95
Moire (Cross-Hatch) Patterns Appear in the
Scanned Image. . . . . . . . . . . . . . . . . . . . . . . . . 96
Scanning Area or Direction Is Not Correct. . . . . 96
The Scanned Image Problem Could Not be
Cleared. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Network Service and Software
Information
Epson Connect Service. . . . . . . . . . . . . . . . . . . . . .69
Web Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Running Web Config on a Web Browser. . . . . . . 70
Running Web Config on Windows. . . . . . . . . . . 70
Running Web Config on Mac OS X. . . . . . . . . . . 70
Windows Printer Driver. . . . . . . . . . . . . . . . . . . . . 71
Guide to Windows Printer Driver. . . . . . . . . . . . 71
Making Operation Settings for the Windows
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 74
Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . . 74
Guide to Mac OS X Printer Driver. . . . . . . . . . . 75
Making Operation Settings for the Mac OS X
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 76
EPSON Scan (Scanner Driver). . . . . . . . . . . . . . . . 77
Epson Event Manager. . . . . . . . . . . . . . . . . . . . . . .77
Epson Easy Photo Print. . . . . . . . . . . . . . . . . . . . . 78
E-Web Print (for Windows Only). . . . . . . . . . . . . . 78
Easy Photo Scan. . . . . . . . . . . . . . . . . . . . . . . . . . .78
EPSON Software Updater. . . . . . . . . . . . . . . . . . . .79
Uninstalling Applications. . . . . . . . . . . . . . . . . . . . 79
Uninstalling Applications - Windows. . . . . . . . . 79
Uninstalling Applications - Mac OS X. . . . . . . . . 80
Installing Applications. . . . . . . . . . . . . . . . . . . . . . 81
Updating Applications and Firmware. . . . . . . . . . . 81
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . . 82
Checking the Error Indicators on the Printer. . . . 82
Checking the Printer Status - Windows. . . . . . . . 83
Checking Printer Status - Mac OS X. . . . . . . . . . 84
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . . 84
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Removing Jammed Paper from the Output Tray. 85
5
User's Guide
Contents
Other Scanning Problems. . . . . . . . . . . . . . . . . . . .97
Cannot Scan in Full Auto Mode in EPSON
Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Thumbnail Preview Does Not Work Properly. . . 97
Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . . 97
Scanning Stops when Scanning to PDF/
Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Operation Sounds Are Loud. . . . . . . . . . . . . . . . 97
Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 98
Appendix
Technical Specifications. . . . . . . . . . . . . . . . . . . . . 99
Printer Specifications. . . . . . . . . . . . . . . . . . . . . 99
Scanner Specifications. . . . . . . . . . . . . . . . . . . 100
Interface Specifications. . . . . . . . . . . . . . . . . . . 100
Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 100
Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 101
Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Electrical Specifications. . . . . . . . . . . . . . . . . . 101
Environmental Specifications. . . . . . . . . . . . . . 102
System Requirements. . . . . . . . . . . . . . . . . . . . 102
Regulatory Information. . . . . . . . . . . . . . . . . . . . 102
Standards and Approvals. . . . . . . . . . . . . . . . . 102
Restrictions on Copying. . . . . . . . . . . . . . . . . . 103
Transporting the Printer. . . . . . . . . . . . . . . . . . . . 104
Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 106
Technical Support Web Site. . . . . . . . . . . . . . . .106
Contacting Epson Support. . . . . . . . . . . . . . . . 106
6
User's Guide
About This Manual
About This Manual
Introduction to the Manuals
The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the
various Epson software applications.
❏ Start Here (paper manual)
Provides you with information on setting up the printer, installing the software, using the printer, solving
problems, and so on.
❏ User's Guide (digital manual)
This manual. Provides overall information and instructions on using the printer, and on solving problems.
❏ Network Guide (digital manual)
Provides information on network settings and solving problems when using the printer on a network.
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏ Digital manual
Start EPSON Software Updater on your computer. EPSON Software Updater checks for available updates of
Epson software applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “EPSON Software Updater” on page 79
Marks and Symbols
! Caution:
Instructions that must be followed carefully to avoid bodily injury.
c Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
& Related Information
Links to related sections.
7
User's Guide
About This Manual
Descriptions Used in this Manual
❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac
OS X v10.10.x. The content displayed on the screens varies depending on the model and situation.
❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences
depending on the model, the method of operation is the same.
Operating System References
Windows
In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer
to the following operating systems. Additionally, "Windows" is used to refer to all versions.
®
®
®
®
❏ Microsoft Windows 7 operating system
®
®
❏ Microsoft Windows Vista operating system
®
®
❏ Microsoft Windows XP operating system
®
®
❏ Microsoft Windows XP Professional x64 Edition operating system
®
®
❏ Microsoft Windows 8.1 operating system
❏ Microsoft Windows 8 operating system
Mac OS X
In this manual, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac OS X v10.9.x" refers to OS X Mavericks, and
"Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac OS X" is used to refer to "Mac OS X
v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", and "Mac OS X v10.6.8".
8
User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in fire or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specifically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
affect the operation of cardiac pacemakers.
❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after
a thorough flushing, see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not disassemble the ink cartridge; otherwise ink may get into your eyes or on your skin.
❏ Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear
their labels. Doing so may cause ink leakage.
❏ Keep ink cartridges out of the reach of children.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
9
User's Guide
Important Instructions
Advisories and Warnings for Setting Up/Using the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer
will not operate properly if it is tilted at an angle.
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Allow space above the printer so that you can fully raise the document cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white flat cable inside the printer.
❏ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Be careful not to trap your fingers when closing the scanner unit.
❏ Do not press too hard on the scanner glass when placing the originals.
❏ Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet
until the P light stops flashing.
❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink
cartridges are in place.
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
10
User's Guide
Important Instructions
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏ Radio waves from this printer may negatively affect the operation of automatically controlled devices such as
automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
11
User's Guide
Printer Basics
Printer Basics
Part Names and Functions
A
Edge guide
Feeds the paper straight into the printer. Slide to the
edges of the paper.
B
Rear paper feed
Loads paper.
C
Paper support
Supports loaded paper.
D
Feeder guard
Prevents foreign substance from entering the printer.
Usually keep this guard closed.
E
Output tray
Holds the ejected paper.
F
Control panel
Operates the printer.
A
Scanner unit support
Supports the scanner unit.
12
User's Guide
Printer Basics
B
Ink cartridge holder
Install the ink cartridges. Ink is ejected from the print
head nozzles underneath.
B
A
C
A
Document cover
Blocks external light while scanning.
B
Scanner glass
Place the originals.
C
Scanner unit
Scans placed originals. Open when replacing ink
cartridges or removing jammed paper inside the
printer.
B
A
A
AC inlet
Connects the power cord.
B
USB port
Connects a USB cable to connect with a computer.
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User's Guide
Printer Basics
Control Panel
A
B CD
E
F
G
H
A
I
The left and right lights indicate the network status.
❏ Green light - left: Turns on while the printer is connected to a wireless (Wi-Fi) network, or
flashes while communicating.
❏ Orange light - right: Flashes when a problem with the printer's wireless (Wi-Fi) network
connection occurs.
The lights flash alternately or simultaneously while initializing or making network settings.
B
Turns the printer on or off.
Do not turn off while the power light is flashing (while the printer is operating or processing
data).
Unplug the power cord when the power light is off.
C
When a network error occurs, pressing this button cancels the error. Hold this button down for
more than three seconds to perform Wi-Fi auto setup using the WPS push button.
See the Network Guide for more details.
D
Hold this button down to print the network status sheet allowing you to check the network
settings and connection status. The PIN code for PIN Code Setup (WPS) is also printed.
E
Starts monochrome copying on A4 size plain paper.
Hold this button down for three seconds to start monochrome copying in draft mode.
For users in Belgium, the draft mode is not available.
F
Starts color copying on A4 size plain paper.
Hold this button down for three seconds to start color copying in draft mode.
For users in Belgium, the draft mode is not available.
G
Stops the current operation.
Hold this button down for three seconds until the P button flashes to run print head cleaning.
When the B light turns on, press this button to replace the ink cartridges. When the B light
flashes or turns off, hold this button down for six seconds to replace the cartridge.
H
Turns on or flashes when paper is out or a paper jam occurs.
I
Turns on when an ink cartridge error occurs, such as the ink cartridge needs to be replaced.
Flashes when the ink is low.
Additional functions are available with different combinations of buttons.
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User's Guide
Printer Basics
+
+
Press
and
buttons simultaneously to run software on a USB-connected computer
and scan as a PDF file.
or
+
+
+
Press y and the
or
buttons simultaneously to make 20 copies.
Hold down the
and
buttons simultaneously for three seconds to start PIN Code
Setup (WPS). See the Network Guide for more details.
Turn the printer on while holding down the
button to restore the default network
settings. When the network settings are restored, the printer turns on and the network status
lights flash orange and green.
Turn the printer on while holding down the y button to print the nozzle check pattern.
Related Information
& “Checking the Error Indicators on the Printer” on page 82
15
User's Guide
Loading Paper
Loading Paper
Paper Handling Precautions
❏ Read the instruction sheets supplied with the paper.
❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air,
press them down to flatten them before loading.
❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏ Do not use envelopes with adhesive surfaces on the flaps or window envelopes.
❏ Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
& “Printer Specifications” on page 99
16
User's Guide
Loading Paper
Available Paper and Capacities
Epson recommends using genuine Epson paper to ensure high-quality printouts. The only paper size and paper
type available for printing from the control panel are A4 size and plain paper.
Genuine Epson Paper
*
Media Name
Size
Loading
Capacity
(Sheets)
Manual 2Sided Printing
Borderless
Printing
Epson Bright White Ink Jet
Paper
A4
40*
✓
–
Epson Ultra Glossy Photo
Paper
A4, 13×18 cm (5×7 in.),
10×15 cm (4×6 in.)
10
–
✓
Epson Premium Glossy
Photo Paper
A4, 13×18 cm (5×7 in.), 16:9
wide size (102 x 181 mm),
10×15 cm (4×6 in.)
10
–
✓
Epson Premium Semigloss
Photo Paper
A4, 10×15 cm (4×6 in.)
10
–
✓
Epson Photo Paper Glossy
A4, 13×18 cm (5×7 in.),
10×15 cm (4×6 in.)
10
–
✓
Epson Matte PaperHeavyweight
A4
20
–
✓
Epson Photo Quality Ink Jet
Paper
A4
40
–
–
For manual 2-sided printing, you can load up to 15 sheets for paper with one side already printed.
Note:
The availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
Commercially Available Paper
Media Name
Size
Loading
Capacity
(Number of
sheets)
Manual 2Sided Printing
Borderless
Printing
Plain paper*1
Letter, A4, B5, A5, A6
Up to the line
indicated by the
triangle symbol
on the edge
guide.*2
✓
–
Legal
1
–
–
User Defined
Envelope
Envelope #10, Envelope DL,
Envelope C6
5
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User's Guide
Loading Paper
*1
The loading capacity for pre-punched paper is one sheet.
*2
For manual 2-sided printing, you can load up to 15 sheets for paper with one side already printed.
Related Information
& “Technical Support Web Site” on page 106
List of Paper Types
To obtain optimum printing results, select the paper type that suits the paper.
Media Name
Media Type*2
Epson Bright White Ink Jet Paper*1
plain papers
Epson Ultra Glossy Photo Paper*1
Epson Ultra Glossy
Epson Premium Glossy Photo Paper*1
Epson Premium Glossy
Epson Premium Semigloss Photo Paper*1
Epson Premium Semigloss
Epson Photo Paper Glossy*1
Photo Paper Glossy
Epson Matte Paper-Heavyweight*1
Epson Matte
Epson Photo Quality Ink Jet Paper*1
Epson Matte
Plain paper*1
plain papers
Envelope
Envelope
*1
These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver. For more
information, see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera.
*2
For smart devices, these media types can be selected when printing using Epson iPrint.
Loading Paper in the Rear Paper Feed
1.
Open the feeder guard, extend the paper support, and then tilt it backwards.
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User's Guide
Loading Paper
2.
Slide the edge guide to the left.
3.
Load paper vertically along the right side of the rear paper feed with the printable side facing up.
c Important:
Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
❏ Envelopes
19
User's Guide
Loading Paper
❏ Pre-punched paper
Note:
❏ Load a single sheet of paper without binding holes at the top or the bottom.
❏ Adjust the print position of your file to avoid printing over the holes.
4.
Slide the edge guide to the edge of the paper, and then close the feeder guard.
5.
Slide out the output tray.
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may
decline.
Related Information
& “Paper Handling Precautions” on page 16
20
User's Guide
Loading Paper
& “Available Paper and Capacities” on page 17
21
User's Guide
Placing Originals on the Scanner Glass
Placing Originals on the Scanner Glass
c Important:
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
1.
Open the document cover.
2.
Remove any dust or stains on the scanner glass.
3.
Place the original face-down and slide it to the corner mark.
Note:
The area 1.5 mm from the edges of the scanner glass is not scanned.
22
User's Guide
Placing Originals on the Scanner Glass
If you are scanning using Full Auto Mode or a thumbnail preview of EPSON Scan, place the original 4.5 mm
away from the horizontal and vertical edges of the scanner glass.
Note:
❏ Place multiple photos at least 20 mm apart from each other.
❏ The photos should be larger than 15 x 15 mm.
4.
Close the cover gently.
Note:
Remove the originals after scanning or copying. If you leave the originals on the scanner glass for a long time, they may
stick to the surface of the glass.
23
User's Guide
Printing
Printing
Printing from a Computer
Printing Basics - Windows
Note:
❏ See the online help for explanations of the setting items. Right-click an item, and then click Help.
❏ Operations differ depending on the application. See the application's help for details.
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Select Print or Print Setup from the File menu.
4.
Select your printer.
5.
Select Preferences or Properties to access the printer driver window.
6.
Make the following settings.
❏ Document Size: Select the paper size you loaded in the printer.
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User's Guide
Printing
❏ Borderless: Select to print with no margins around the image.
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are
printed around the edges of the paper. Click Settings to select the amount of enlargement.
❏ Orientation: Select the orientation you set in the application.
❏ Paper Type: Select the type of paper you loaded.
❏ Color: Select Grayscale when you want to print in black or shades of gray.
Note:
When printing on envelopes, select Landscape as the Orientation setting.
7.
Click OK to close the printer driver window.
8.
Click Print.
Related Information
& “Available Paper and Capacities” on page 17
& “Loading Paper in the Rear Paper Feed” on page 18
& “Guide to Windows Printer Driver” on page 71
& “List of Paper Types” on page 18
Printing Basics - Mac OS X
Note:
Explanations in the section use TextEdit as an example. Operations and screens differ depending on the application. See the
application's help for details.
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or d to expand the print window.
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User's Guide
Printing
4.
Make the following settings.
❏ Printer: Select your printer.
❏ Presets: Select when you want to use the registered settings.
❏ Paper Size: Select the paper size you loaded in the printer.
When printing with no margins, select a "borderless" paper size.
❏ Orientation: Select the orientation you set in the application.
Note:
❏ If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then
make settings.
❏ When printing on envelopes, select landscape orientation.
5.
Select Print Settings from the pop-up menu.
Note:
On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
Select System Preferences from the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
6.
Make the following settings.
❏ Media Type: Select the type of paper you loaded.
❏ Expansion: Available when selecting a borderless paper size.
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are
printed around the edges of the paper. Select the amount of enlargement.
❏ Grayscale: Select to print in black or shades of gray.
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User's Guide
Printing
7.
Click Print.
Related Information
& “Available Paper and Capacities” on page 17
& “Loading Paper in the Rear Paper Feed” on page 18
& “Guide to Mac OS X Printer Driver” on page 75
& “List of Paper Types” on page 18
Printing on 2-Sides (for Windows only)
The printer driver prints automatically separating even pages and odd pages. When the printer has finished
printing the odd pages, flip the paper over following the instructions to print the even pages. You can also print a
booklet that can be created by folding the printout.
Note:
❏ This feature is not available for borderless printing.
❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.
❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏ 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Access the printer driver window.
4.
Select Manual (Long-edge binding) or Manual (Short-edge binding) from 2-Sided Printing on the Main
tab.
5.
Click Settings, make the appropriate settings, and then click OK.
Note:
To print as a booklet, select Booklet.
6.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
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User's Guide
Printing
7.
Click Print.
When the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen
instructions.
Related Information
& “Available Paper and Capacities” on page 17
& “Loading Paper in the Rear Paper Feed” on page 18
& “Printing Basics - Windows” on page 24
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Printing Several Pages on One Sheet - Windows
Note:
This feature is not available for borderless printing.
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Access the printer driver window.
4.
Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.
5.
Click Page Order, make the appropriate settings, and then click OK to close the window.
6.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
7.
Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 18
28
User's Guide
Printing
& “Printing Basics - Windows” on page 24
Printing Several Pages on One Sheet - Mac OS X
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Access the print dialog.
4.
Select Layout from the pop-up menu.
5.
Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
6.
Set the other items as necessary.
7.
Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 18
& “Printing Basics - Mac OS X” on page 25
Printing to Fit the Paper Size
You can print to fit the paper size you loaded in the printer.
Printing to Fit the Paper Size - Windows
Note:
This feature is not available for borderless printing.
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Access the printer driver window.
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User's Guide
Printing
4.
Make the following settings on the More Options tab.
❏ Document Size: Select the paper size you set in the application.
❏ Output Paper: Select the paper size you loaded in the printer.
Fit to Page is selected automatically.
Note:
If you want to print a reduced image at the center of the page, select Center.
5.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
6.
Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 18
& “Printing Basics - Windows” on page 24
Printing to Fit the Paper Size - Mac OS X
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Access the print dialog.
4.
Select the size of the paper you set in the application as the Paper Size setting.
5.
Select Paper Handling from the pop-up menu.
6.
Select Scale to fit paper size.
7.
Select the paper size you loaded in the printer as the Destination Paper Size setting.
8.
Set the other items as necessary.
9.
Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 18
& “Printing Basics - Mac OS X” on page 25
30
User's Guide
Printing
Printing Multiple Files Together (for Windows Only)
Job Arranger Lite allows you to combine several files created by different applications and print them as a single
print job. You can specify the print settings for combined files, such as layout, print order, and orientation.
Note:
To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next,
select Open from the File menu to select the file. The extension of the saved files is "ecl".
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Access the printer driver window.
4.
Select Job Arranger Lite on the Main tab.
5.
Click OK to close the printer driver window.
6.
Click Print.
The Job Arranger Lite window is displayed and the print job is added to the Print Project.
7.
With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and
then repeat steps 3 to 6.
Note:
If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the File
menu.
8.
Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary.
9.
Select Print from the File menu.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 18
& “Printing Basics - Windows” on page 24
31
User's Guide
Printing
Printing One Image on Multiple Sheets to Create a Poster (for
Windows Only)
This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
Note:
This feature is not available for borderless printing.
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Access the printer driver window.
4.
Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.
5.
Click Settings, make the appropriate settings, and then click OK.
6.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
7.
Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 18
& “Printing Basics - Windows” on page 24
32
User's Guide
Printing
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
1.
Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
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User's Guide
Printing
2.
Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
3.
Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
left of the cross marks).
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User's Guide
Printing
4.
Tape the sheets together from the back.
5.
Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
6.
Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right
side cross marks.
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User's Guide
Printing
7.
Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
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User's Guide
Printing
8.
Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9.
Tape the sheets together from the back.
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User's Guide
Printing
10. Cut off the remaining margins along the outer guide.
Printing Using Advanced Features
This section introduces a variety of additional layout and printing features available on the printer driver.
Related Information
& “Windows Printer Driver” on page 71
& “Mac OS X Printer Driver” on page 74
Adding a Printing Preset to Print Easily
If you create your own preset of frequently used print settings on the printer driver, you can print easily by
selecting the preset from the list.
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User's Guide
Printing
Windows
To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab,
and then click Add/Remove Presets in Printing Presets.
Note:
To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete
it.
Mac OS X
Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save
the current settings as the preset in the Presets setting.
Note:
To delete an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then
delete it.
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specific percentage.
Windows
Note:
This feature is not available for borderless printing.
Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a
percentage.
Mac OS X
Note:
Operations differ depending on the application. See the application's help for details.
Select Page Setup (or Print) from the File menu. Select the printer from Format For, select the paper size, and
then enter a percentage in Scale. Close the window, and then print following the basic printing instructions.
Adjusting the Print Color
You can adjust the colors used in the print job.
PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
Note:
❏ These adjustments are not applied to the original data.
❏ PhotoEnhance adjusts the color by analyzing the location of the subject. Therefore, if you have changed the location of
the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the
borderless setting also changes the location of the subject resulting in changes in color. If the image is out of focus, the tone
may be unnatural. If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance.
Windows
Select the method of color correction from Color Correction on the More Options tab.
If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If
you select Custom and click Advanced, you can make your own settings.
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User's Guide
Printing
Mac OS X
Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls.
Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to
Advanced Settings and make the appropriate settings.
Printing a Watermark (for Windows Only)
You can print a watermark such as "Confidential" on your printouts. You can also add your own watermark.
Note:
This feature is not available with borderless printing.
Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details
such as the density and position of the watermark.
Printing a Header and Footer (for Windows Only)
You can print information such as a user name and printing date as headers or footers.
Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select
necessary items from the drop-down list.
Printing Photos Using Epson Easy Photo Print
Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help
for details.
Note:
❏ By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.
❏ To perform borderless printing using a commercially available application, make the following settings.
❏ Create the image data to fully fit the paper size and if a margin setting is available in the application you are using, set
the margin to 0 mm.
❏ Enable the borderless printing setting in the printer driver.
Related Information
& “Epson Easy Photo Print” on page 78
40
User's Guide
Printing
Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such
as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same
wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote
print, register your printer in the Epson Connect service.
Related Information
& “Epson Connect Service” on page 69
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/a
Printing Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
41
User's Guide
Printing
The following screens are subject to change without notice.
A
Home screen displayed when the application is started.
B
Displays information on how to setup the printer and a FAQ.
C
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
D
Select what you want to print such as photos, documents, and web pages.
E
Displays the screen to make print settings such as paper size and paper type.
F
Displays photos and documents you selected.
G
Starts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the
document you want to print using the file sharing function in iTunes.
Canceling Printing
Note:
❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case,
cancel the print job by using the printer's control panel.
❏ When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case,
cancel the print job from the computer.
❏ If you have sent a print job from Mac OS X v10.6.8 through the network, you may not be able to cancel printing from the
computer. In this case, cancel the print job by using the printer's control panel.
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User's Guide
Printing
Canceling Printing - Printer Button
Press the y button to cancel the print job in progress.
Canceling Printing - Windows
1.
Access the printer driver window.
2.
Select the Maintenance tab.
3.
Click Print Queue.
4.
Right-click on the job you want to cancel and then select Cancel.
Related Information
& “Windows Printer Driver” on page 71
Canceling Printing - Mac OS X
1.
Click the printer icon in the Dock.
2.
Select the job you want to cancel.
3.
Cancel the job.
❏ Mac OS X v10.8.x or later
Click
next to the progress meter.
❏ Mac OS X v10.6.8 to v10.7.x
Click Delete.
43
User's Guide
Copying
Copying
Copying Basics
You can copy on A4-size plain paper at the same magnification. Margins with a width of 3 mm appear around the
edges of the paper regardless of whether or not the original has margins around the edges of the paper. When
copying originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you
place the original.
1.
Load A4-size plain paper in the printer.
2.
Place the originals.
3.
Press the
or
button.
Note:
or
Hold down the
lower density.
button for three seconds to copy in draft mode, where you can use less ink and print at a
For users in Belgium, the draft mode is not available.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 18
& “Placing Originals on the Scanner Glass” on page 22
Making 20 Copies
You can make up to 20 copies at a time. Margins with a width of 3 mm appear around the edges of the paper.
1.
Load the same number of sheets of A4-size plain paper that you want to copy in the printer.
2.
Place the originals.
3.
Press the
or
button while holding down the y button.
Note:
❏ If you load less than 20 sheets of paper, an error occurs when the paper runs out and copying stops. To continue
copying, load more paper and then press the
or
❏ To make 21 copies or more, repeat step 3.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 18
& “Placing Originals on the Scanner Glass” on page 22
44
button. To finish copying, press the y button.
User's Guide
Scanning
Scanning
Scanning from the Control Panel
You can save the scanned image in PDF format to a computer which is connected to the printer with a USB cable.
c Important:
Make sure you have installed EPSON Scan and Epson Event Manager on your computer before using this feature.
1.
Place the originals.
2.
Press the
button and the
button simultaneously.
Note:
You can change to frequently-used scan settings such as the document type, folder to save, or save format by using
Epson Event Manager.
Related Information
& “Placing Originals on the Scanner Glass” on page 22
Scanning from a Computer
Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item.
Scanning Basics
This section uses EPSON Scan's Home Mode to explain the basics of scanning. The operation work flow is the
same in other scanning modes.
1.
Place the originals.
2.
Start EPSON Scan.
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User's Guide
Scanning
3.
Select Home Mode from the Mode list.
4.
Make the following settings.
❏ Document Type: Select the type of the original you want to scan.
❏ Image Type: Select the color type of the image you want to scan.
Although this is automatically selected by the Document Type setting, you can change the setting.
❏ Destination: Select the resolution of the image you want to scan.
If you select Other, you can set Resolution.
❏ Thumbnail: Only available if you select Photograph as the Document Type setting.
If you select this item and click Preview, you can scan by automatically detecting the scan area, direction,
or skew of the document, or place multiple photos on the scanner glass.
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User's Guide
Scanning
5.
Click Preview.
Note:
❏ Depending on the photos and the scanning conditions, the scan results may not be as intended. Clear Thumbnail,
and only place one photo.
❏ When placing multiple photos, place them at least 20 mm (0.8 inch) apart. Also, the edge area of the scanner glass is
not scanned.
6.
Adjust the quality or brightness of the image as necessary.
Note:
Depending on the originals, the scan results may not be as intended.
7.
Click Scan.
8.
In the File Save Settings screen, make appropriate settings such as the file name, location, and image format
type, and then click OK.
Note:
When Show this dialog box before next scan is cleared, the File Save Settings screen is not displayed and scanning
starts immediately. To display the File Save Settings screen, click the
before starting to scan.
Related Information
& “Placing Originals on the Scanner Glass” on page 22
& “EPSON Scan (Scanner Driver)” on page 77
47
(File Save Settings) icon to the right of Scan
User's Guide
Scanning
Scanning Using Advanced Features
Scanning by Detecting the Original Automatically (Full Auto Mode)
You can start scanning by simply placing the original and clicking Scan. Select Full Auto Mode from the Mode list
in EPSON Scan.
Scanning at Specified Sizes (Office Mode)
You can scan originals at the specified size without previewing the image. Select Office Mode from the Mode list in
EPSON Scan.
48
User's Guide
Scanning
Note:
Office Mode is not available for Japanese operating systems.
49
User's Guide
Scanning
Scanning by Adjusting the Image Quality (Professional Mode)
You can scan images while adjusting the quality and color. This mode is recommended for advanced users. Select
Professional Mode from the Mode list in EPSON Scan.
50
User's Guide
Scanning
Scanning from Smart Devices
Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a
smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned
data on a smart device or to Cloud services, send it by email, or print it.
Related Information
& “Epson Connect Service” on page 69
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/a
Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
The following screens are subject to change without notice.
51
User's Guide
Scanning
A
Home screen displayed when the application is started.
B
Displays information on how to setup the printer and a FAQ.
C
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
D
Displays the scanning screen.
E
Displays the screen where you can make scan settings such as resolution.
F
Displays scanned images.
G
Starts scanning.
H
Displays the screen where you can save scanned data to a smart device or Cloud services.
I
Displays the screen where you can send scanned data by email.
J
Displays the screen where you can print scanned data.
52
User's Guide
Replacing Ink Cartridges
Replacing Ink Cartridges
Checking the Ink Levels
You can check the approximate ink levels from the computer.
Checking the Ink Levels - Windows
1.
Access the printer driver window.
2.
Click Ink Levels on the Main tab.
Note:
If EPSON Status Monitor 3 is disabled, the ink levels are not displayed. Click Extended Settings on the Maintenance
tab, and then select Enable EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 71
Checking the Ink Levels - Mac OS X
1.
Select System Preferences from the
then select the printer.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
2.
Click Options & Supplies > Utility > Open Printer Utility.
3.
Click EPSON Status Monitor.
Ink Cartridge Codes
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of
non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may
not be displayed.
The following are the codes for genuine Epson ink cartridges.
*
Icon
BK (Black)
C (Cyan)
M (Magenta)
Y (Yellow)
Strawberry
29
29
29
29
29XL*
29XL*
29XL*
29XL*
"XL" indicates a large cartridge.
53
User's Guide
Replacing Ink Cartridges
For XP-235A
Icon
BK (Black)
C (Cyan)
M (Magenta)
Y (Yellow)
Cherries
36
36
36
36
36XL*
36XL*
36XL*
36XL*
*
"XL" indicates a large cartridge.
Note:
❏ Not all cartridges are available in all regions.
❏ For users in Europe, visit the following website for information on Epson's ink cartridge yields.
http://www.epson.eu/pageyield
For Australia and New Zealand
*
BK (Black)
C (Cyan)
M (Magenta)
Y (Yellow)
29
29
29
29
29XL*
29XL*
29XL*
29XL*
"XL" indicates a large cartridge.
Note:
Not all cartridges are available in all regions.
Ink Cartridge Handling Precautions
Read the following instructions before replacing ink cartridges.
Handling precautions
❏ Store ink cartridges at normal room temperature and keep them away from direct sunlight.
❏ Epson recommends using the ink cartridge before the date printed on the package.
❏ For best results, use up ink cartridge within six months of opening the package.
❏ For best results, store ink cartridge packages with their bottom down.
❏ After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at
least three hours before using it.
❏ Do not open the ink cartridge package until you are ready to install it in the printer. The cartridge is vacuum
packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal
printing may not be possible.
❏ Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package.
54
User's Guide
Replacing Ink Cartridges
❏ You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or
you may not be able to print. Do not remove or tear the label on the cartridge; this can cause leakage.
❏ Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become
unusable.
❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
❏ Install all ink cartridges; otherwise you cannot print.
❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may
damage the printer.
❏ After installing the ink cartridge, the power light continues to flash while the printer is charging ink. Do not
turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
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User's Guide
Replacing Ink Cartridges
❏ Do not leave the printer with the ink cartridges removed or do not turn off the printer during cartridge
replacement.Otherwise, ink remaining in the print head nozzles will dry out and you may not be able to print.
❏ If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and
dust. Store the ink cartridge in the same environment as the printer, with the ink supply port facing down or
sideways. Do not store ink cartridges with the ink supply port facing up. Because the ink supply port is
equipped with a valve designed to contain the release of excess ink, there is no need to supply your own covers
or plugs.
❏ Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the
surrounding area when removing the cartridges.
❏ This printer uses ink cartridges equipped with a green chip that monitors information such as the amount of
remaining ink for each cartridge. This means that even if the cartridge is removed from the printer before it is
expended, you can still use the cartridge after reinserting it back into the printer. However, when reinserting a
cartridge, some ink may be consumed to guarantee printer performance.
❏ For maximum ink efficiency, only remove an ink cartridge when you are ready to replace it. Ink cartridges with
low ink status may not be used when reinserted.
❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the cartridge when your printer indicates to replace the cartridge. The yields quoted for you do not
include this reserve.
❏ Although the ink cartridges may contain recycled materials, this does not affect printer function or
performance.
❏ Specifications and appearance of the ink cartridge are subject to change without prior notice for improvement.
❏ Do not disassemble or remodel the ink cartridge, otherwise you may not be able to print normally.
❏ You cannot use the cartridges that came with the printer for the replacement.
❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
Ink consumption
❏ To maintain optimum print head performance, some ink is consumed from all cartridges not only during
printing but also during maintenance operations such as ink cartridge replacement and print head cleaning.
❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. This is because a mixture of color inks is used to create black.
❏ The ink in the ink cartridges supplied with your printer is partly used during initial setup. In order to produce
high quality printouts, the print head in your printer will be fully charged with ink. This one-off process
consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink
cartridges.
Replacing Ink Cartridges
! Caution:
Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
56
User's Guide
Replacing Ink Cartridges
Note:
❏ You can continue printing while the B light is flashing. However, prepare new ink cartridges as soon as possible.
❏ If you replace the ink cartridges while copying, the originals may move out of place. Press the y button to cancel and
replace the originals.
1.
Open the scanner unit with the document cover closed.
2.
Operate the printer's buttons to move the print head.
❏ If the B light is on (one or more ink cartridges are expended)
Press the y button. The expended ink cartridge moves to the
cartridges, the cartridge moves to the
icon. If there are more expended ink
icon every time you press the y button.
❏ If the B light flashes (one or more ink cartridges are running low)
Press the y button for six seconds until the print head moves. The ink cartridge that is running low moves
to the icon. If there are more ink cartridges running low, the cartridge moves to the icon every time
you press the y button.
❏ If the B light is off
Press the y button for six seconds until the print head moves. The print head moves to the ink cartridge
replacement position. Go to step 4.
Note:
To cancel ink cartridge replacement, keep the ink cartridges installed and turn off the printer.
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User's Guide
Replacing Ink Cartridges
3.
Press the y button again.
The print head moves to the ink cartridge replacement position.
4.
When replacing the black ink cartridge, gently shake the new black ink cartridge four or five times and then
remove it from its package. When replacing other color cartridges, remove the new color cartridges from their
package without shaking.
c Important:
Do not shake cartridges after opening the package, as they may leak.
5.
Remove only the yellow tape.
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User's Guide
Replacing Ink Cartridges
c Important:
Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
6.
Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it
firmly.
7.
Insert the new ink cartridge, and then press it down firmly.
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User's Guide
Replacing Ink Cartridges
8.
Close the scanner unit.
9.
Next, press the y button.
Ink charging starts.
c Important:
After installing the ink cartridge, the power light continues to flash while the printer is charging ink. Do not
turn off the printer during ink charging. Charging takes approximately two minutes. If the ink charging is
incomplete, you may not be able to print.
Note:
If the B light does not turn off, try removing and reinserting the ink cartridge.
Related Information
& “Ink Cartridge Codes” on page 53
& “Ink Cartridge Handling Precautions” on page 54
Temporarily Printing with Black Ink
When color ink is expended and black ink still remains when printing from a computer, you can use the following
settings to continue printing for a short time using only black ink.
❏ Type of paper: plain papers, Envelope
❏ Color: Grayscale
❏ Borderless: Not selected
❏ EPSON Status Monitor 3: Enabled (for Windows only)
Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as
possible.
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User's Guide
Replacing Ink Cartridges
Note:
❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏ The available period varies depending on the usage conditions.
Temporarily Printing with Black Ink - Windows
1.
When the following window is displayed, cancel printing.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
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User's Guide
Replacing Ink Cartridges
2.
Access the printer driver window.
3.
Clear Borderless on the Main tab.
4.
Select plain papers or Envelope as the Paper Type setting on the Main tab.
5.
Select Grayscale.
6.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
7.
Click Print.
8.
Click Print in Black in the window displayed.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 18
& “Printing Basics - Windows” on page 24
Temporarily Printing with Black Ink - Mac OS X
Note:
To use this feature through a network, connect with Bonjour.
1.
Click the printer icon in the Dock.
2.
Cancel the job.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
3.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver).
4.
Select On as the Permit temporary black printing setting.
5.
Access the print dialog.
6.
Select Print Settings from the pop-up menu.
7.
Select any paper size except for a borderless size as the Paper Size setting.
8.
Select plain papers or Envelope as the Media Type setting.
9.
Select Grayscale.
10. Set the other items as necessary.
11. Click Print.
Related Information
& “Canceling Printing” on page 42
& “Loading Paper in the Rear Paper Feed” on page 18
62
User's Guide
Replacing Ink Cartridges
& “Printing Basics - Mac OS X” on page 25
Conserving Black Ink when the Black Ink Is Low (for
Windows Only)
When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to
create black. You can continue printing while preparing a replacement black ink cartridge.
This feature is only available when you select the following settings in the printer driver.
❏ Paper Type: plain papers
❏ Quality: Standard
❏ EPSON Status Monitor 3: Enabled
Note:
❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
❏ To maintain the quality of the print head, black ink is also consumed.
Options
Description
Yes
Select to use a mixture of color inks to create black. This window is displayed the next time
you print a similar job.
No
Select to continue using the remaining black ink. This window is displayed the next time
you print a similar job.
Disable this feature
Select to continue using the remaining black ink. This window is not displayed until you
replace the black ink cartridge and it runs low again.
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User's Guide
Maintaining the Printer
Maintaining the Printer
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head.
c Important:
Do not open the scanner unit or turn off the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
Note:
❏ Because print head cleaning uses some ink, clean the print head only if quality declines.
❏ When ink is low, you may not be able to clean the print head. Replace the ink cartridge first.
❏ If print quality has not improved after repeating nozzle check and head cleaning about four times, wait for at least six
hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend to
turn off the printer. If print quality has still not improved, contact Epson support.
❏ To prevent the print head from drying out, always turn the printer off by pressing the P button.
❏ To keep the print head operating at its best, we recommend printing a few pages on a regular basis.
Checking and Cleaning the Print Head - Printer Buttons
1.
Load A4-size plain paper in the printer.
2.
Press the P button to turn off the printer.
3.
Turn the printer on while holding the y button down, and then release the buttons when the power light
flashes.
The nozzle check pattern is printed.
4.
Compare the printed check pattern with the sample shown below.
❏ All lines are printed: The print head nozzles are not clogged. You do not need to clean the print head.
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User's Guide
Maintaining the Printer
❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step.
Note:
The test pattern may vary by model.
5.
Hold the y button down for three seconds until the power light starts flashing.
Print head cleaning starts.
6.
When the power light stops flashing, print a nozzle check pattern again. Repeat cleaning and printing the
pattern until all lines are printed completely.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 18
Checking and Cleaning the Print Head - Windows
1.
Load A4-size plain paper in the printer.
2.
Access the printer driver window.
3.
Click Nozzle Check on the Maintenance tab.
4.
Follow the on-screen instructions.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 18
& “Windows Printer Driver” on page 71
Checking and Cleaning the Print Head - Mac OS X
1.
Load A4-size plain paper in the printer.
2.
Select System Preferences from the
then select the printer.
3.
Click Options & Supplies > Utility > Open Printer Utility.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
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User's Guide
Maintaining the Printer
4.
Click Nozzle Check.
5.
Follow the on-screen instructions.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 18
Aligning the Print Head
If you notice a misalignment of vertical lines or blurred images, align the print head.
Aligning the Print Head - Windows
1.
Load A4-size plain paper in the printer.
2.
Access the printer driver window.
3.
Click Print Head Alignment on the Maintenance tab.
4.
Follow the on-screen instructions.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 18
& “Windows Printer Driver” on page 71
Aligning the Print Head - Mac OS X
1.
Load A4-size plain paper in the printer.
2.
Select System Preferences from the
then select the printer.
3.
Click Options & Supplies > Utility > Open Printer Utility.
4.
Click Print Head Alignment.
5.
Follow the on-screen instructions.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Related Information
& “Loading Paper in the Rear Paper Feed” on page 18
Cleaning the Paper Path
When the printouts are smeared or scuffed, clean the roller inside.
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User's Guide
Maintaining the Printer
c Important:
Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint.
1.
Make sure there is no dust or stains on the scanner glass and the document cover.
2.
Load A4-size plain paper in the printer.
3.
Start copying without placing an original on the scanner glass.
The paper is ejected from the printer.
4.
Repeat this procedure until the paper is not smeared with ink.
Note:
If you have a paper feed problem and if you have a cleaning sheet that came with Epson genuine paper, you may be able
to solve the paper feed problem by using the cleaning sheet instead of using A4-size plain paper. When using the cleaning
sheet, load the sheet in the printer following the instructions that came with the sheet. Repeat the procedure several
times using the cleaning sheet.
Related Information
& “Copying Basics” on page 44
Cleaning the Scanner Glass
When the copies or scanned images are smeared or scuffed, clean the scanner glass.
c Important:
Never use alcohol or thinner to clean the printer. These chemicals can damage the printer.
1.
Open the document cover.
2.
Use a soft, dry, clean cloth to clean the surface of the scanner glass.
Note:
❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner
and a soft cloth to remove it. Wipe off all remaining liquid.
❏ Do not press the glass surface too hard.
❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
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User's Guide
Maintaining the Printer
Saving Power
The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will affect the printer's energy efficiency. Please
consider the environment before making any change.
Saving Power - Windows
1.
Access the printer driver window.
2.
Click Printer and Option Information on the Maintenance tab.
3.
Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To
make the printer turn off automatically, select the time period as the Power Off Timer setting, and click Send.
4.
Click OK.
Saving Power - Mac OS X
1.
Select System Preferences from the
then select the printer.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
2.
Click Options & Supplies > Utility > Open Printer Utility.
3.
Click Printer Settings.
4.
Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
make the printer turn off automatically, select the time period as the Power Off Timer setting, and click
Apply.
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User's Guide
Network Service and Software Information
Network Service and Software
Information
This section introduces the network services and software products available for your printer from the Epson
website or the supplied CD.
Epson Connect Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere.
The features available on the Internet are as follows.
Email Print
Epson iPrint remote print
✓
Scan to Cloud
Remote Print Driver
–
✓
✓
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Web Config
Web Config is an application that runs in a web browser, such as Internet Explorer and Chrome, on a computer or
smart device. You can confirm the printer status or change the network service and printer settings. To use the
Web Config, connect the printer and the computer or device to the same network.
Note:
The following browsers are supported.
OS
*:
Browser
Windows XP or later
Internet Explorer 8 or later, Firefox*, Chrome*
Mac OS X v10.6.8 or later
Safari*, Firefox*, Chrome*
iOS*
Safari*
Android 2.3 or later
Default browser
Chrome OS*
Default browser
Use the latest version.
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User's Guide
Network Service and Software Information
Running Web Config on a Web Browser
1.
Check the printer's IP address.
Press the
2.
button to print the network status sheet, and then check the printer's IP address.
Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint.
Related Information
& “Using Epson iPrint” on page 41
Running Web Config on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web Config.
1.
Access the devices and printers screen in Windows.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound (or
Hardware).
❏ Windows 7
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound.
❏ Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2.
Right-click on your printer and select Properties.
3.
Select the Web Service tab and click the URL.
Running Web Config on Mac OS X
1.
Select System Preferences from the
then select the printer.
2.
Click Options & Supplies> Show Printer Webpage.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
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User's Guide
Network Service and Software Information
Windows Printer Driver
The printer driver controls the printer according to the print commands from an application. Making settings on
the printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
Note:
You can change the language of the printer driver. Select the language you want to use from the Language setting on the
Maintenance tab.
Accessing the printer driver from applications
To make settings that apply only to the application you are using, access from that application.
Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties.
Note:
Operations differ depending on the application. See the application's help for details.
Accessing the printer driver from the control panel
To make settings that apply to all of the applications, access from the control panel.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏ Windows 7
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Rightclick on your printer and select Printing preferences.
❏ Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Printing preferences.
❏ Windows XP
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Rightclick on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
The printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
Guide to Windows Printer Driver
Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each
item, and then click Help.
Main Tab
You can make basic settings for printing, such as paper type or paper size.
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You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
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More Options Tab
You can select additional layout and printing options such as changing the size of a printout or making color
corrections.
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Maintenance Tab
You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status
Monitor 3, you can check printer status and error information.
Making Operation Settings for the Windows Printer Driver
You can make settings such as enabling EPSON Status Monitor 3.
1.
Access the printer driver window.
2.
Click Extended Settings on the Maintenance tab.
3.
Make the appropriate settings, and then click OK.
See the online help for explanations of the setting items.
Related Information
& “Windows Printer Driver” on page 71
Mac OS X Printer Driver
The printer driver controls the printer according to the print commands from an application. Making settings on
the printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
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Accessing the printer driver from applications
Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or d) to expand
the print window.
Note:
Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for
displaying the print screen may differ. See the application's help for details.
Starting the utility
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Guide to Mac OS X Printer Driver
Print dialog
Switch the pop-up menu on the center of the screen to show more items.
Pop-up Menu
Descriptions
Print Settings
You can make the basic print settings such as paper type and print quality.
Layout
You can select a layout for printing several pages on one sheet or select to print a border.
Paper Handling
You can reduce or enlarge the size of the print job to automatically fit the paper size you
loaded.
Color Matching
You can adjust the colors.
Color Options
When you select EPSON Color Controls from the Color Matching menu, you can select a
color correction method.
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Note:
On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly.
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer,
Select System Preferences from the
and then add the printer again. See the following to add a printer.
http://epson.sn
Epson Printer Utility
You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status
Monitor, you can check printer status and error information.
Making Operation Settings for the Mac OS X Printer Driver
Accessing the Operation Settings Window of the Mac OS X Printer Driver
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings of the Mac OS X Printer Driver
❏ Skip Blank Page: Avoids printing blank pages.
❏ Quiet Mode: Reduces the noise the printer makes, however, this may reduce print speed. Depending on the
paper type and print quality settings you selected, there may be no difference in the printer's noise level.
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❏ Permit temporary black printing: Prints only with black ink temporarily.
❏ High Speed Printing: Prints when the print head moves in both directions. The print speed is faster, but the
quality may decline.
❏ Warning Notifications: Allows the printer driver to display warning notifications.
❏ Establish bidirectional communication: Usually, this should be set to On. Select Off when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
Related Information
& “Temporarily Printing with Black Ink” on page 60
EPSON Scan (Scanner Driver)
EPSON Scan is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast,
and quality of the scanned image.
Note:
You can also start EPSON Scan from a TWAIN-compliant scanning application.
Starting on Windows
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Except for Windows 8.1/Windows 8
Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan.
Starting on Mac OS X
Note:
EPSON Scan does not support the Mac OS X fast user switching feature. Turn off fast user switching.
Select Go > Applications > Epson Software > EPSON Scan.
Epson Event Manager
Epson Event Manager is an application that allows you to manage scanning from the control panel and save images
to a computer. You can add your own settings as presets, such as the document type, the save folder location, and
the image format. See the application's help for details.
Starting on Windows
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Except for Windows 8.1/Windows 8
Click the start button, and select All Programs or Programs > Epson Software > Event Manager.
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Starting on Mac OS X
Select Go > Applications > Epson Software > Event Manager.
Related Information
& “Scanning from the Control Panel” on page 45
Epson Easy Photo Print
Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can
preview the photo image and adjust the images or position. You can also print photos with a frame. See the
application's help for details.
Note:
To use this application, the printer driver needs to be installed.
Starting on Windows
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Except for Windows 8.1/Windows 8
Click the start button, and then select All Programs or Programs > Epson Software > Epson Easy Photo
Print.
Starting on Mac OS X
Select Go > Applications > Epson Software > Epson Easy Photo Print.
E-Web Print (for Windows Only)
E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
Easy Photo Scan
Easy Photo Scan is an application that allows you to scan photos and easily send the scanned image to a computer
or cloud service. You can also easily adjust the scanned image. See the application's help for details.
Note:
To use this application, the scanner driver EPSON Scan needs to be installed.
Starting on Windows
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
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❏ Except for Windows 8.1/Windows 8
Click the start button, and select All Programs or Programs > Epson Software > Easy Photo Scan.
Starting on Mac OS X
Select Go > Applications > Epson Software > Easy Photo Scan.
EPSON Software Updater
EPSON Software Updater is an application that checks for new or updated software on the internet and installs it.
You can also update the printer's firmware and manual.
Starting on Windows
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Except for Windows 8.1/Windows 8
Click the start button, and select All Programs or Programs > Epson Software > EPSON Software Updater.
Note:
You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Software Update.
Starting on Mac OS X
Select Go > Applications > Epson Software > EPSON Software Updater.
Uninstalling Applications
Note:
Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1.
Press the P button to turn off the printer.
2.
Quit all running applications.
3.
Open Control Panel:
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel.
❏ Except for Windows 8.1/Windows 8
Click the start button and select Control Panel.
4.
Open Uninstall a program (or Add or Remove Programs):
❏ Windows 8.1/Windows 8/Windows 7/Windows Vista
Select Uninstall a program in Programs.
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❏ Windows XP
Click Add or Remove Programs.
5.
Select the application you want to uninstall.
6.
Uninstall the applications:
❏ Windows 8.1/Windows 8/Windows 7/Windows Vista
Click Uninstall/Change or Uninstall.
❏ Windows XP
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7.
Follow the on-screen instructions.
Uninstalling Applications - Mac OS X
1.
Download the Uninstaller using EPSON Software Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2.
Press the P button to turn off the printer.
3.
To uninstall the printer driver, select System Preferences from the
menu > Printers & Scanners (or Print
& Scan, Print & Fax), and then remove the printer from the enabled printers list.
4.
Quit all running applications.
5.
Select Go > Applications > Epson Software > Uninstaller.
6.
Select the application you want to uninstall, and then click Uninstall.
c Important:
The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer
driver again.
Note:
If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall,
and then drag it to the trash icon.
Related Information
& “Installing Applications” on page 81
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Installing Applications
Connect your computer to the network and install the latest version of applications from the website.
Note:
❏ Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
❏ When reinstalling an application, you need to uninstall it first.
1.
Quit all running applications.
2.
When installing the printer driver or EPSON Scan, disconnect the printer and the computer temporarily.
Note:
Do not connect the printer and the computer until you are instructed to do so.
3.
Install the applications by following the instructions on the website below.
http://epson.sn
Note:
If you are using a Windows computer and you cannot download applications from the website, install them from the
software disc that came with the printer.
Related Information
& “Uninstalling Applications” on page 79
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
firmware. Make sure you use the latest version of the applications and firmware.
1.
Make sure that the printer and the computer are connected, and the computer is connected to the internet.
2.
Start EPSON Software Updater, and update the applications or the firmware.
c Important:
Do not turn off the computer or the printer while updating.
Note:
If you cannot find the application you want to update in the list, you cannot update using the EPSON Software
Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Related Information
& “EPSON Software Updater” on page 79
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Solving Problems
Checking the Printer Status
Checking the Error Indicators on the Printer
When an error occurs, the light turns on or flashes. Details of the error are displayed on the computer screen.
: On
: Flashing slowly
: Flashing fast
Light
Situation
Solutions
No paper is loaded or more than one sheet
has been fed at a time.
Load paper and press the
A paper jam has occurred.
or
Remove the paper and press the
button.
button.
or
An ink cartridge is expended or there is
insufficient ink in the cartridge to charge the
ink.
To ensure you receive premium print quality and to
help protect your print head, a variable ink safety
reserve remains in the cartridge when your printer
indicates it is time to replace the cartridge. Replace
with a new ink cartridge.
An ink cartridge is not installed.
Install the ink cartridge.
An ink cartridge has not been recognized.
Press the ink cartridge down firmly.
An unsupported ink cartridge has been
installed.
Install an ink cartridge that is supported by this
printer.
You cannot use the cartridges that came with your
printer for replacement.
An ink cartridge is nearly expended.
You can print until the B light turns on.
Prepare a new ink cartridge. You can check the ink
levels from the computer.
The b light and B light flash alternately.
The ink pads* need to be replaced.
An ink pad is nearing or at the end of its
service life.
Contact Epson or an authorised Epson service
provider to replace the ink pad*. It is not a userserviceable part.
When a message saying that you can continue
printing is displayed on the computer, press the
or
button to continue printing. The
lights stop flashing for the time being, however, they
will continue to flash at regular intervals until the ink
pad is replaced.
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Light
Situation
Solutions
A printer error has occurred.
Open the scanner unit and remove any paper or
protective material inside the printer. Turn the power
off and on again.
If the error continues to occur after turning the power
off and on again, contact Epson support.
A Wi-Fi connection error has occurred.
Press the
button to clear the error and try again.
See the Network Guide for more details.
The printer has started in recovery mode
because the firmware update failed.
Follow the steps below to try to update the firmware
again.
1. Connect the computer and the printer with a USB
cable. (During recovery mode, you cannot update the
firmware over a network connection.)
2. Visit your local Epson website for further
instructions.
The printer notifies you of the firmware update status
as shown below.
Preparing: The network status lights flash.
Updating: The power light flashes.
Finished: The power light stops flashing and stays on.
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how often
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. The need for replacement of the pad does not mean that your
printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad
requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty
does not cover the cost of this replacement.
Related Information
& “Removing Jammed Paper” on page 84
& “Contacting Epson Support” on page 106
& “Installing Applications” on page 81
& “Updating Applications and Firmware” on page 81
Checking the Printer Status - Windows
1.
Access the printer driver window.
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2.
Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut
icon to the taskbar.
❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 71
Checking Printer Status - Mac OS X
1.
Select System Preferences from the
then select the printer.
2.
Click Options & Supplies > Utility > Open Printer Utility.
3.
Click EPSON Status Monitor.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
c Important:
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
Related Information
& “Checking the Error Indicators on the Printer” on page 82
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Removing Jammed Paper from the Rear Paper Feed
Remove the jammed paper.
Removing Jammed Paper from the Output Tray
Remove the jammed paper.
Removing Jammed Paper from Inside the Printer
! Caution:
❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be
injured.
❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating,
it could cause an injury. Be careful not to touch the protruding parts to avoid injury.
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1.
Open the scanner unit with the document cover closed.
2.
Remove the jammed paper.
c Important:
Do not touch the white flat cable or translucent part inside the printer. Doing so may cause a malfunction.
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3.
Close the scanner unit.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏ Place the printer on a flat surface and operate in the recommended environmental conditions.
❏ Use paper supported by this printer.
❏ Follow the paper handling precautions.
Related Information
& “Environmental Specifications” on page 102
& “Available Paper and Capacities” on page 17
& “Paper Handling Precautions” on page 16
Paper Jams
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ Load one sheet of paper at a time if you have loaded several sheets of paper.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 18
Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 18
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Several Sheets of Paper are Fed at a Time
❏ Load one sheet of paper at a time.
❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is
loaded in the printer before you reload the paper.
No Paper Feeds
❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
❏ If you have the cleaning sheet that came with Epson genuine paper, use it to clean the roller inside the printer.
Related Information
& “Available Paper and Capacities” on page 17
& “Cleaning the Paper Path” on page 66
Power and Control Panel Problems
Power Does Not Turn On
❏ Hold down the P button for a little longer.
❏ Make sure the power cord is securely plugged in.
Power Does Not Turn Off
Hold down the P button for a little longer. If you still cannot turn off the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it off by pressing the P button.
Cannot Print from a Computer
❏ Install the printer driver.
❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If you cannot print over a network, see the Network Guide.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
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❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏ Check if there are any paused print jobs.
Cancel printing if necessary.
❏ Make sure the printer is not offline or pending.
If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
❏ Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
❏ In Mac OS X, make sure the printer status is not Pause.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
Select System Preferences from the
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
Related Information
& “Installing Applications” on page 81
& “Canceling Printing” on page 42
Printout Problems
Nothing or a Very Faint Image is Printed
If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be
discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Related Information
& “Checking and Cleaning the Print Head” on page 64
Print Quality is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors,
misalignment, and mosaic-like patterns in the prints.
❏ Use paper supported by this printer.
❏ Select the appropriate paper type setting for the type of paper loaded in the printer.
❏ Do not print on paper that is damp, damaged, or too old.
❏ If the paper is curled or the envelope is puffed up, flatten it.
❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏ Align the print head.
❏ Print using a higher quality setting.
❏ Do not stack the paper immediately after printing.
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❏ Dry the printouts completely before filing or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine
Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.
❏ Epson recommends using the ink cartridge before the date printed on the package.
❏ For best results, use up ink cartridge within six months of opening the package.
❏ When printing images or photos, print using high-resolution data. Images on websites are often low resolution
although they look good enough on the display, and so print quality may decline.
Related Information
& “Available Paper and Capacities” on page 17
& “List of Paper Types” on page 18
& “Paper Handling Precautions” on page 16
& “Checking and Cleaning the Print Head” on page 64
& “Aligning the Print Head” on page 66
Print Quality Does Not Improve Even After Aligning the Print Head
During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical
lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting.
Disabling this setting may slow down printing speed.
❏ Windows
Clear High Speed on the printer driver’s More Options tab.
❏ Mac OS X
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
Select System Preferences from the
select the printer. Click Options & Supplies > Options (or Driver). Select Off as the High Speed Printing
setting.
Images or Photos are Printed in Unexpected Colors
Adjust the color and then print again. The automatic color correction feature uses the standard correction mode in
PhotoEnhance. Try another correction mode in PhotoEnhance by selecting an option other than Auto Correct as
the Scene Correction setting. If the problem continues, use any other color correction feature other than
PhotoEnhance.
Related Information
& “Adjusting the Print Color” on page 39
Banding Appears at Intervals of Approximately 2.5 cm
Align the print head.
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Related Information
& “Aligning the Print Head” on page 66
Copy Quality Is Poor
Check the following if uneven colors, smears, dots, or straight lines appear in the copied image.
❏ Clean the paper path.
❏ Clean the scanner glass.
❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass. Uneven colors, smears, or dots may appear when the original or the document cover is pressed too hard.
❏ If a moiré (cross-hatch) pattern appears, place the original at a slightly different angle.
Related Information
& “Cleaning the Paper Path” on page 66
& “Cleaning the Scanner Glass” on page 67
& “Print Quality is Poor” on page 89
Banding Appears on the Copied Image
If you hold down the
or
button for more than three seconds, the printer copies in draft mode and
banding may appear on the printout.
An Image of the Reverse Side of the Original Appears in the Copied
Image
For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
The Position, Size, or Margins of the Printout Are Incorrect
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped off, move the original slightly
away from the corner.
❏ When placing the originals on the scanner glass, clean the scanner glass and the document cover. If there is dust
or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying
position or small images.
❏ Select the appropriate paper size setting.
❏ Adjust the margin setting in the application so that it falls within the printable area.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 18
& “Placing Originals on the Scanner Glass” on page 22
& “Cleaning the Scanner Glass” on page 67
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User's Guide
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& “Printable Area” on page 99
Cannot Print Without Margins
Make borderless setting in the print settings. If you select a paper type that does not support borderless printing,
you cannot select Borderless. Select a paper type that supports borderless printing.
Related Information
& “Printing Basics - Windows” on page 24
& “Printing Basics - Mac OS X” on page 25
Edges of the Image are Cropped During Borderless Printing
During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller
enlargement setting.
❏ Windows
Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings.
❏ Mac OS X
Change the Expansion setting from the print dialog's Print Settings menu.
Paper Is Smeared or Scuffed
❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
❏ When vertical banding appears or the paper is smeared, clean the paper path.
❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 18
& “Cleaning the Paper Path” on page 66
& “Print Quality is Poor” on page 89
Printed Characters Are Incorrect or Garbled
❏ Connect the USB cable securely to the printer and the computer.
❏ Cancel any paused print jobs.
❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
Related Information
& “Canceling Printing” on page 42
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The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏ Windows
Clear Mirror Image on the printer driver's More Options tab.
❏ Mac OS X
Clear Mirror Image from the print dialog's Print Settings menu.
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
& “Uninstalling Applications” on page 79
& “Installing Applications” on page 81
Other Printing Problems
Printing Is Too Slow
❏ Close any unnecessary applications.
❏ Lower the quality setting. High quality printing slows down the printing speed.
❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏ Windows
Select High Speed on the printer driver's More Options tab.
❏ Mac OS X
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Select System Preferences from the
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
Printing setting.
❏ Disable Quiet Mode.
❏ Windows
Disable the Quiet Mode setting on the printer driver's Main tab.
❏ Mac OS X
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Select System Preferences from the
then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the Quiet Mode
setting.
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Printing Slows Down Dramatically During Continuous Printing
Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed
does not return to normal if the power is off.
Cannot Start Scanning
❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If you cannot scan over a network, see the Network Guide.
❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start EPSON Scan.
❏ If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.
❏ In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should
be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then
re-install EPSON Scan. See the following to access Scanner and Camera.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
Scanner and Camera, and then check if the printer is displayed.
❏ Windows 7
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click View
scanners and cameras, and then check if the printer is displayed.
❏ Windows Vista
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then
check if the printer is displayed.
❏ Windows XP
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and
then check if the printer is displayed.
❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAINcompliant application.
❏ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or
PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.
Related Information
& “Uninstalling Applications” on page 79
& “Installing Applications” on page 81
Cannot Start Scanning when Using the Control Panel
❏ Make sure EPSON Scan and Epson Event Manager are installed correctly.
❏ Check the scanning setting assigned in Epson Event Manager.
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Solving Problems
Related Information
& “Cannot Start Scanning” on page 94
& “Epson Event Manager” on page 77
Scanned Image Problems
Scan Quality Is Poor
❏ Clean the scanner glass.
❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass. Uneven colors, smears, or dots may appear when the original or the document cover is pressed too hard.
❏ Remove dust from the original.
❏ Make the appropriate document type settings.
❏ Scan at a higher resolution.
❏ Adjust the image in EPSON Scan, and then scan. See the EPSON Scan help for details.
Related Information
& “Cleaning the Scanner Glass” on page 67
Characters Are Blurred
❏ In Home Mode or Office Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and
then select Text Enhancement.
❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.
❏ Adjust the threshold settings in EPSON Scan.
❏ Home Mode
Select Black & White as the Image Type setting, click Brightness, and then adjust the threshold.
❏ Office Mode
Select Black & White as the Image Type setting, and then adjust the threshold.
❏ Professional Mode
Select Black & White as the Image Type setting, and then adjust the threshold setting.
❏ Scan at a higher resolution.
An Image of the Reverse Side of the Original Appears in the
Scanned Image
❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
❏ Make the appropriate document type settings.
❏ In Home Mode or Office Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and
then select Text Enhancement.
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Moire (Cross-Hatch) Patterns Appear in the Scanned Image
❏ Place the original at a slightly different angle.
❏ Select Descreening in any mode other than Full Auto Mode in EPSON Scan.
❏ Change the resolution setting.
Scanning Area or Direction Is Not Correct
❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the scanned image are cropped off, move the original
slightly away from the corner.
❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
❏ When you place multiple originals on the scanner glass to scan them separately, but they are scanned onto a
single file, place the originals at least 20 mm (0.8 inch) apart. If the problem continues, place one original at a
time.
❏ Set the scan area correctly.
❏ When scanning using Full Auto Mode or the thumbnail preview in EPSON Scan, move the original 4.5 mm
(0.18 inch) away from the edges of the scanner glass.
❏ When using the thumbnail preview for a large original in Home Mode or Professional Mode in EPSON Scan,
the scanning area may not be correct. When previewing in EPSON Scan, create marquees of the area you want
to scan on the Preview tab in the Preview window.
❏ If Auto Photo Orientation in EPSON Scan does not work as intended, see the EPSON Scan help.
❏ Clear Auto Photo Orientation in EPSON Scan.
❏ When scanning with EPSON Scan the available scanning area may be restricted if the resolution setting is too
high. Lower the resolution or adjust the scanning area in the Preview window.
Related Information
& “Placing Originals on the Scanner Glass” on page 22
& “Cleaning the Scanner Glass” on page 67
The Scanned Image Problem Could Not be Cleared
If you have tried all of the solutions and could not solve the problem, click Configuration in a mode other than
Full Auto Mode in the EPSON Scan window, and then click Reset All on the Other tab to initialize the EPSON
Scan settings. If initialization does not solve the problem uninstall and re-install EPSON Scan.
Related Information
& “Uninstalling Applications” on page 79
& “Installing Applications” on page 81
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Solving Problems
Other Scanning Problems
Cannot Scan in Full Auto Mode in EPSON Scan
❏ You cannot scan to PDF/Multi-TIFF format continuously in Full Auto Mode. Scan in a mode other than Full
Auto Mode.
❏ See the EPSON Scan help for other way of solving problems.
Thumbnail Preview Does Not Work Properly
See the EPSON Scan help.
Scanning Is Too Slow
Lower the resolution.
Scanning Stops when Scanning to PDF/Multi-TIFF
❏ When scanning large volumes, we recommend scanning in grayscale.
❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
Note:
Depending on the paper type and print quality settings you selected, there may be no difference in the printer's noise level.
❏ Windows
Enable Quiet Mode on the Main tab in the printer driver.
❏ Mac OS X
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
Select System Preferences from the
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
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Solving Problems
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
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Appendix
Appendix
Technical Specifications
Printer Specifications
Print Head Nozzle Placement
Black ink nozzles: 128
Color ink nozzles: 42 for each color
Weight of Paper
Plain Paper
64 to 90 g/m2(17 to 24lb)
Envelopes
Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb)
Printable Area
Print quality may decline in the shaded areas due to the printer's mechanism.
Single sheets (normal printing)
A
3.0 mm (0.12 in.)
B
3.0 mm (0.12 in.)
C
40.0 mm (1.57 in.)
D
34.0 mm (1.34 in.)
A
43.0 mm (1.69 in.)
B
37.0 mm (1.46 in.)
Single sheets (borderless printing)
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Envelopes
A
3.0 mm (0.12 in.)
B
5.0 mm (0.20 in.)
C
18.0 mm (0.71 in.)
D
40.0 mm (1.57 in.)
Scanner Specifications
Scanner Type
Flatbed
Photoelectric Device
CIS
Maximum Document Size
216×297 mm (8.5×11.7 in.)
A4, Letter
Resolution
1200 dpi (main scan)
2400 dpi (sub scan)
Color Depth
Color
❏ 48 bits per pixel internal (16 bits per pixel per color internal)
❏ 24 bits per pixel external (8 bits per pixel per color external)
Grayscale
❏ 16 bits per pixel internal
❏ 8 bits per pixel external
Black and white
❏ 16 bits per pixel internal
❏ 1 bits per pixel external
Light Source
LED
Interface Specifications
For Computer
Hi-Speed USB
Wi-Fi Specifications
Standards
IEEE802.11b/g/n*1
Frequency Range
2.4 GHz
Maximum Radio-Frequency Power
Transmitted
17 dBm (EIRP)
Coordination Modes
Infrastructure, Ad hoc*2
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Wireless Securities
WEP (64/128bit), WPA2-PSK (AES)*3
*1
Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.
*2
Not supported for IEEE 802.11n.
*3
Complies with WPA2 standards with support for WPA/WPA2 Personal.
Security Protocol
SSL/TLS
HTTPS Server/Client
Dimensions
Dimensions
Storage
❏ Width: 390 mm (15.4 in.)
❏ Depth: 300 mm (11.8 in.)
❏ Height: 145 mm (5.7 in.)
Printing
❏ Width: 390 mm (15.4 in.)
❏ Depth: 504 mm (19.8 in.)
❏ Height: 279 mm (11.0 in.)
Weight*
*
Approx. 3.9 kg (8.6 lb)
Without the ink cartridges and the power cord.
Electrical Specifications
Model
100 to 240 V Model
220 to 240 V Model
Rated Frequency Range
50 to 60 Hz
50 to 60 Hz
Rated Current
0.5 to 0.3 A
0.3 A
Power Consumption (with USB Connection)
Standalone copying: Approx. 11 W
(ISO/IEC24712)
Standalone copying: Approx. 11 W
(ISO/IEC24712)
Ready mode: Approx. 4.0 W
Ready mode: Approx. 4.0 W
Sleep mode: Approx. 1.6 W
Sleep mode: Approx. 1.6 W
Power off: Approx. 0.3 W
Power off: Approx. 0.3 W
Note:
❏ Check the label on the printer for its voltage.
❏ For users in Belgium, power consumption when copying may vary.
Check http://www.epson.be for the latest specifications.
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Environmental Specifications
Operation
Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage
Temperature: -20 to 40°C (-4 to 104°F)*
Humidity: 5 to 85% RH (without condensation)
*
You can store for one month at 40°C (104°F).
Environmental Specifications for Ink Cartridges
Storage Temperature
-30 to 40 °C (-22 to 104 °F)*
Freezing Temperature
-16 °C (3.2 °F)
Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F).
*
You can store for one month at 40 °C (104 °F).
System Requirements
❏ Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-bit)/Windows Vista (32-bit, 64bit)/Windows XP Professional x64 Edition/Windows XP (32-bit)
❏ Mac OS X v10.10.x/Mac OS X v10.9.x/Mac OS X v10.8.x/Mac OS X v10.7.x/Mac OS X v10.6.8
Note:
❏ Mac OS X may not support some applications and features.
❏ The UNIX File System (UFS) for Mac OS X is not supported.
Regulatory Information
Standards and Approvals
Standards and Approvals for European Model
Low voltage directive 2006/95/EC
EN60950-1
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EMC directive 2004/108/EC
EN55022 Class B
EN61000-3-2
EN61000-3-3
EN55024
R&TTE directive 1999/5/EC
EN300 328
EN301 489-1
EN301 489-17
EN60950-1
For European users
We, Seiko Epson Corporation, hereby declare that the following equipment Models are in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC:
C462Q
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.
Standards and Approvals for Australian Model
EMC
AS/NZS CISPR22 Class B
Epson hereby declares that the following equipment Models are in compliance with the essential requirements and
other relevant provisions of AS/NZS4268:
C462Q
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage
❏ Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
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❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Transporting the Printer
When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
c Important:
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the
printer from printing.
1.
Turn off the printer by pressing the P button.
2.
Make sure the power light turns off, and then unplug the power cord.
c Important:
Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
3.
Disconnect all cables such as the power cord and USB cable.
4.
Remove all of the paper from the printer.
5.
Make sure there are no originals on the printer.
6.
Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape.
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7.
Close the scanner unit.
8.
Prepare to pack the printer as shown below.
9.
Pack the printer in its box, using the protective materials.
When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality
has declined the next time you print, clean and align the print head.
Related Information
& “Part Names and Functions” on page 12
& “Checking and Cleaning the Print Head” on page 64
& “Aligning the Print Head” on page 66
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User's Guide
Appendix
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or a similar button in the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you normally use with your product
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
backup data or take notes.
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals,
we provide the following sources for obtaining information:
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Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The
site provides a download area for drivers, Epson contact points, new product information and technical support (email).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
The Helpdesk numbers are:
Phone: 1300 361 054
We encourage you to have all the relevant information on hand when you ring. The more information you prepare,
the faster we can help solve the problem. This information includes your Epson product manuals, type of
computer, operating system, application programs, and any information you feel is required.
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