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Healthcare
2015
ICW Featured Products
Ultra 182
Ultra 182 on Boom Arm
Keyboard Ultra Slide
Ultra 180 Undercabinet
Scanner & Mini PC Mounts
VT-21
AS1 Short Extension Arm
Elite 5216
icwhealthcare.com
1-800-558-4435
Made in USA
Smart Mounts. Ergonomic Comfort. Solid Support.
Pole, Low Profile
36-39
cts
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Desk Mounts
34-35
2
Accessories
40-43
ing
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In 015
Undercabinet.
30-32
Ceiling Mounts
24-29
icwhealthcare.com
Wall Mounts
2-23
www.icwhealthcare.com
Enhance comfort and increase your
productivity with our ergonomic mounts.
ICW mounts are:
Customizable – Our standard mounts
have been modularly designed to integrate
with each other and they fit most customer
applications. If you have a special mouting
need, call us for a customized design. ICW
offers onsite design, engineering and
manufacturing services so we can quickly
respond to your unique requirements.
Flexible – We design our mounts to
move and adjust with fingertip control.
You can easily position your monitor and
keyboard exactly where you want them.
Stowable – Our products are designed
to stow close to the wall so they tuck out
of the way when your workspace is tight.
Extendable – When you need a
mounting solution with maximum reach,
Available colors
contact us. Several of our products provide
reach that equals the longest in the industry.
Durable – Arms and mounting systems
are ruggedly designed and tested for
commercial use. Our finishes are easy to
clean and were developed to withstand
sanitation required in healthcare and
dental facilities.
Manageable – Our mounts
are designed with optimum cable
management, extending the safety and
service life of your electronic devices and
making sanitation easier.
Reliable – Thorough testing and field
experience prove that ICW products stand
up to the rigors of repeated commercial
use. They are guaranteed to last! See our
warranty on page 45.
Custom colors available on request
White (MW)
Writable
Black (WB)
Putty (P)
Tan (T)
Quartz (QG)
Gloss White gives
your equipment a
spotlessly clean
appearance that’s
easy to sanitize.
Writable Black is
a satin finish that
matches most
black computer
equipment.
Gloss Putty
coordinates with
products from
other equipment
suppliers.
Low luster Tan
matches products
from other
equipment
suppliers.
Quartz Gray has
a textured finish
that matches
most classic gray
computer gear.
ICW’s White and Black
finishes are writable
with dry erase pens.
* Color swatches are not an exact match due to variations in printing.
Please ask your ICW representative for a paint chip sample.
All ICW mounts are finished with durable powder
coating that is easy to clean and resistant to chemicals.
NEW INTRODUCTIONS
2015 New Products
Bracket Mounts
Behind the monitor scanner and mini-PC mounts,
behind the keyboard scanner mount. See page 43.
Elite 5216 Double Arm
Our popular Elite series has a NEW addition. Compact
and versatile sit-stand workstation. See page 5.
Keyboard Ultra Slide
Worksurface tray, keyboard tray and mouse tray in
one compact, streamlined unit. See page 40.
Ultra 180 Undercabinet
Monitor Mount
Three options: Desk puck, short extension arm and
standard extension arm. See page 32.
Ultra 182 Arm
A longer version of the popular Ultra 180, the
Ultra182 is a sit-stand workstation. See page 20.
Ultra AS1 Short Arm
The Ultra AS1 provides 6” more reach at either end
of arm. Mounts to most ICW arms. See page 41.
Short AS1
Standard A1
Overhead Arm
26" of vertical adjustability. 77" of reach. Monitor
swivels 360° for precise viewing angles. See page 2.
VT-21 Low Profile Mount
Smooth, responsive movement that's easy to adjust.
21" (53.3 cm) vertical movement. See page 4.
1
OHA182P
wall mounts
Overhead Arm
• 26" of Vertical Adjustability
• 360° of Monitor Swivel
• 77" of Horizontal Reach
• 360° of Ultra 182 Arm Pivot
The NEW Overhead Arm with Ultra
182 monitor mount supports up
to 32 lbs (14.5 kg) while providing
effortless movement. The
Overhead Arm is attached to the
wall, providing 180° of horizontal
rotation for a monitor.
The monitor can be pulled down
when required, then stowed up
and out of the way. The Ultra 182
monitor mount provides up to 26"
(66 cm) of vertical adjustment with
a maximum reach of 77” (196 cm).
Overhead
arm swivel
180°
Ultra 182 swivel
360°
Monitor tilt
90°
Load capacity: 32 lbs (14.5 kg)
Vert. adjust range: 26” (66 cm)
Maximum reach: 77” (196 cm)
Stowed depth: 8” (20 cm)
Arm swivel at mount: 180°
Ultra 182 arm swivel: 360°
Monitor swivel: 360°
Monitor tilt: 90°
VESA interface: 75 mm and 100 mm
Monitor swivel
360°
2
For more options visit our website or call your customer service rep.
wall mounts
Internal cable
management
creates a neater
appearance, protects wires,
simplifies cleaning
28"
(71 cm)
16"
(40.6 cm)
360°
180°
Reach 77" (196 cm)
21" (53 cm)
Stowed depth
8" (20 cm)
Convenient monitor handle
protects monitor from fingerprints
and damage
Vertical adjustment
26" (66 cm)
Color Options
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
3
VT21
wall mounts
VT-21 Workstation
Our newest low-profile mount
The VT-21 is an excellent choice for hallways
and other areas that require a very low profile
computer workstation. The VT-21 offers:
• Smooth, responsive movement
• Easy adjustability
• Strength and durability
Locking lift assist
raise and lower unit
with two fingers
90°
Flip up
worksurface
CPU mounts
to back of unit
21"
(53.3 cm)
vertical
movement
VT-21 Low Profile
Vert. adjustment range: 21” (53.3 cm)
Extended depth: 17” (43 cm)
Stowed depth: 4” (10 cm)
VT-21 Tandem Arm
4" (10 cm)
stowed
Vert. adjustment range: 21” (53.3 cm)
Extended depth with extension arms: 28” (71 cm)
Stowed depth: 7” (17.8 cm)
Horizontal swivel at mount: 180°
Tandem extension arms
provide 180° of horizontal swivel
4
28" depth
with extension arms extended
and WorkSurface tray down
For more options visit our website or call your customer service rep.
ELP5216-WT-KUS
Our popular Elite series has
a NEW addition
The Elite 5216 has all the features of the
5220 while being 10" shorter.
The Elite 5216 is:
• Compact
• Powerful
• Versatile
A true sit-stand
workstation with 30" of
vertical movement
6" (15.2 cm)
vertical monitor
adjust
wall mounts
Elite Double Arm Wall Mount
Gas spring
assisted
for effortless
movement
Shown with NEW
Keyboard Ultra Slide
90°
Flip up
keyboard
tray
Adjustable
rotation stops
90°
Flip up
worksurface
Counter
balanced
extension arm with
adjustable tension
180°
270°
arm swivel
monitor swivel with
rotational stops
Load capacity: 28 lbs (12.7 kg) LCD only
22 lbs (9.9 kg) LCD and keyboard
Vert. adjustment range: 30” (76 cm)
Maximum reach: 43” (109 cm) LCD only,
58” (147 cm) LCD and keyboard
64” (162.6 cm) LCD and Keyboard Ultra Slide
Stowed depth: 10.5” (26.7 cm)
Arm swivel at mount: 180°
10”
(25 cm)
Screen swivel: 360°
Screen tilt: 50°
Color Options
NEW Elite 5216 reaches
58” (147 cm) with Flip Up Tray
64" (162.6 cm) with Keyboard
Ultra Slide
Elite 5220 reaches 68” (173 cm)
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
5
wall mounts
ELP5220-WT-KUP
Elite Double Arm Wall Mount
Experience effortless movement and
optimum viewing angle
Ideal in medical operating rooms and dental operatories, the
double arm Elite with Paralink supports up to 28 lbs (12.7 kg)
while providing effortless movement. The Elite allows an
LCD to be suspended and pulled out to a maximum reach
of 68.25” (173.4 cm).
5" parallel
forward monitor
adjustment
5” (12.7 cm)
Specifications
Load capacity: 28 lbs (12.7 kg) LCD only
22 lbs (9.9 kg) LCD and keyboard
Vert. adjustment range: 42” (106.7 cm)
Maximum reach: 56.25” (122.9 cm) LCD only,
68.25” (173.4 cm) LCD and keyboard
Stowed depth: 10.5” (26.7 cm)
Arm swivel at mount: 180°
Screen swivel: 360°
Screen tilt: 50°
VESA interface: 75 mm and 100 mm
50°
screen
tilt
6”
Monitor, keyboard and mouse not included.
90°
Flip up
Service
Tray
option
keyboard
tray
90°
360°
Tray flips
up and
stows under
monitor
screen swivel
with rotational
stops
Slide out
Service Tray size: 16.25" x 5.625"
(48.9 cm x 24.3 cm)
Tray swivel: 180°
Stows: Completely under monitor
6
ELP5220-WT2-KUB
SRVCTRY
mouse tray on
both sides
Keyboard options
See page 40 for details.
For more options visit our website or call your customer service rep.
Elite Double Arm
Laptop Mount
EL5220LT-WT
Elite Double Arm
Monitor Mount
ELQ5280-WT
Gas spring
assisted
wall mounts
A true sit-stand workstation with 42" of vertical movement
for effortless
movement
Adjustable
rotation
stops
Counter
balanced
extension arm
with adjustable
tension
Mounting options
•
•
•
•
Mounts to wall as shown
Desk mount, part #DT $100
Pole mount, page 41
Wall tracks, page 37
stowed
Internal cable
management
270°
creates a neater
appearance, protects
wires, simplifies
cleaning
180°
arm swivel
swivel
10.5”
(26.7 cm)
extended
Range
of Motion
Video
68.25”
(173.4 cm)
Color Options
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
7
T2EP-WT2-KUP
wall mounts
Titan Elite Wall Mount
Unparalleled reach, compact when stowed
The Titan Elite enables an LCD and keyboard to extend up to 54.25" (137.8 cm)
when needed, then stows the entire workstation just 11” (27.9 cm) from the
wall. This arm is ideal for tight spaces in today’s healthcare environments.
Specifications
Load capacity: 28 lbs (12.7 kg) LCD only,
22 lbs (9.9 kg) LCD and keyboard
Vertical adj. range: 21" (53.3 cm)
Horizontal adj. range: 34" (86.4 cm)
Maximum reach: 54.25" (137.8 cm)
Stowed depth: 11” (27.9 cm)
Arm swivel: 360°
Screen swivel: 270°
Screen tilt: 50°
VESA interface:
75 mm and 100 mm
5" parallel
forward
monitor
adjustment
5” (12.7 cm)
6"
vertical
50°
screen
tilt
Monitor, keyboard and mouse
not included.
monitor
adjustment
6”
(15.3 cm)
90°
Range
of Motion
Video
Flip up
Accomodates
keyboard
tray
all keyboards and
monitors
Built-in
up to
360°
wrist rest
swivel
swivel
Mouse tray slides
out on both right and
left sides
Ceiling Mount
also available.
See page 24.
up to
360°
Keyboard options
See page 40 for details.
8
For more options visit our website or call your customer service rep.
Titan Elite
Monitor Mount
with Quicklink
T2EQ-WT2
Adjustable
rotation stops
up to
360°
protect your
equipment and
facility
swivel
wall mounts
A true sit-stand workstation with 21" of vertical movement
180°
swivel
Internal cable
management
creates a neater
appearance, protects
wires, simplifies
cleaning
Counter balanced
extension arm with
adjustable tension
Mounting options
Gas spring
assisted
•
•
•
•
for effortless
movement
90°
STOWed
11"
(27.9 cm)
Color Options
Mounts to wall as shown
Desk mount, part #DT2 $100
Ceiling mount, page 22
Wall tracks, page 37
extended
54.25" (137.8 cm)
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
9
ELP5120-WT-KUB
wall mounts
Elite Single Arm Wall Mount
Enjoy effortless movement
and optimum viewing angle
5" parallel
The single arm Elite with Paralink Swivel
enables an LCD and keyboard to be
suspended from the wall and pulled out
effortlessly when needed. The arm adjusts
vertically, horizontally and rotates 180°
so you can position it exactly where you
want it.
forward
monitor
adjustment
5” (12.7 cm)
6"
vertical
Specifications
monitor
adjustment
Load capacity: 28 lbs (12.7 kg) LCD only,
22 lbs (9.9 kg) LCD and keyboard
Vert. adjustment range: 21" (53.3 cm)
Maximum reach: 33.6 " (85.3 cm) LCD only,
43.75" (111 cm) LCD and keyboard
Stowed depth: 11.2” (28.5 cm)
90°
Arm swivel at mount: 360°
Screen swivel: 360°
Flip up
Screen tilt: 180°
keyboard
VESA interface: 75 mm and 100 mm
tray
6”
(15.3 cm)
Monitor, keyboard and mouse not included.
Built in
wrist rest
Keyboard
Keyboard
options
up to
360°
tilt
swivel
See page 40.
Accommodates
all keyboards and
monitors
Ceiling Mount
Mouse tray slides
out on both right and
left sides
also available.
See page 26.
10
For more options visit our website or call your customer service rep.
up to
360°
swivel
Elite Single Arm
Monitor Mount
ELQ5120-WT
Elite Single Arm
Pole Mount
ELQ5120-PT
Adjustable
rotation stops
Gas spring
assisted
Mounting options
protect your equipment
and facility
for effortless
movement
wall mounts
A true sit-stand workstation with 21" of vertical movement
•
•
•
•
180°
Mounts to wall as shown
Desk mount, part #DT $100
Ceiling mount, page 24
Wall tracks, page 37
stowed
swivel
Internal cable management
90°
creates a neater appearance,
protects wires, simplifies cleaning
21" of vertical
and horizontal
adjustment from
mount to tray
extended
11.2”
(28.5 cm)
Range
of Motion
Video
43.75”
(111 cm)
Color Options
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
11
UL500i-T36D-KPB-A3
wall mounts
Ultra 500i Wall Track Workstation
Inverted monitor workstation easily
fits into small spaces
The Ultra 500i workstation is an ideal choice for healthcare
environments where space is at a premium. The ultra maneuverable
LCD and keyboard mounting system fits on a slim wall track, reaches
up to 42” (106.7 cm) with two arms and folds to a
up to
compact 5.5” (14 cm) against the wall. Available in
360°
many configurations
180°
swivel
swivel
Keyboard
options
Flip up
keyboard
tray
Height
adjustable
wall track
See page 40.
90°
Mouse tray
slides out on
both right and
left sides
Easy
Tray
height
adjustment
of 7.5”
monitor tilt
adjustment
7.5” (19 cm)
Internal cable
management creates
up to
360°
a neater appearance,
protects wires, simplifies
cleaning
swivel
Specifications
Load capacity: 18 lbs (8.2 kg) LCD only,
28 lbs (12.7 kg) LCD and keyboard
Maximum reach: 42” (106.7 cm)
Stowed depth: 5.5” (14 cm)
Arm swivel: 360°
Screen tilt: 180°
VESA interface: 75 mm and 100 mm
12
Track
options
T19
Wall track 19”
Monitor, keyboard and mouse not included.
For more options visit our website or call your customer service rep.
T36
Wall track 36”
Extension arm options
Ultra arms can be ordered as one or
two 11" extensions. See page 41.
UL500i-T36D-KPP
LTU-T19D-KP12-A1
Monitor: armless
Keyboard tray: armless
Laptop tray: armless
Keyboard tray: 1 arm
wall mounts
The Ultra 500i is available in many
configurations—choose the one
that works best for you. Contact
your customer service rep for
configuration options not shown
on this page.
LTU-T36D-KUB-A4
Laptop tray: 2 arms
Keyboard tray: 2 arms
stowed
UL500i-T36D-KPP-A2
Monitor: armless
Keyboard tray: 2 arms
UL500i-T36D-KPP-A3
Range
of Motion
Video
Color Options
Monitor: 1 arm
Keyboard tray: 2 arms
5.5"
(14 cm)
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
13
UL550-W3-KUB-A2
wall mounts
Ultra 550 Wall Mount
Ultimate flexibility
with Paralink
The Ultra 550 LCD arm with Paralink
interface lets you easily adjust both
monitor and keyboard to the most
ergonomic and comfortable position
for you. This arm reaches up to
37.5” and stows compactly just
9.75” from the wall. Desk Mount
also available. See page 34.
5" (12.7 cm) parallel
forward monitor adjustment
50°
screen
tilt
6" (15.2 cm)
vertical
monitor adjust
Internal cable
management
Specifications
Load capacity: 28 lbs (12.7 kg)
Maximum reach: 37.5” (95.4 cm)
Stowed depth:
4.5” (11.4 cm) LCD only,
9.75” (24.8 cm) LCD
and keyboard
Arm swivel: 360°
Screen tilt: 50°
VESA interface:
75 mm and 100 mm
creates a neater
appearance, protects
wires, simplifies
cleaning
90°
Flip up
keyboard
tray
Monitor, keyboard and
mouse not included.
up to
360°
swivel
Mouse tray slides
Built in
out on both right
and left sides
180°
arm swivel
wrist rest
Keyboard options
Range
of Motion
Video
Mount options
See page 40 for details.
W3 Wall mount 9.5”
Arm extension
options
T19 Wall track 19”
T36 Wall track 36”
14
Ultra arms can be ordered as
one or two 11" extensions.
For more options visit our website or call your customer service rep.
UL510-W3-KUB-A2
Move components together—
adjust them separately
Widely used in medical and dental environments,
the Ultra 510 LCD arm allows full articulation of
the flat panel monitor and keyboard. It has two
articulating joints together offering 90° of tilt
adjustment with safety stops, plus two handles
that lock positions. This system can be mounted
with two articulating extension arms, allowing
for up to 37.5” of reach with a keyboard tray.
Desk Mount also available. See page 35.
Mount, keyboard,
and arm extension
options are the
same as the Ultra
550
90°
Specifications
Load capacity: 18 lbs (8.2 kg)
Maximum reach: 37.5” (95.4 cm)
Stowed depth: 4.5” (11.4 cm) LCD only,
10” (25.4 cm) LCD and keyboard
Arm swivel: 360°
Screen tilt: 90°
VESA interface: 75 mm and 100 mm
screen
tilt
5" (12.7 cm)
vertical
monitor
adjustment
Monitor, keyboard and mouse not included.
90°
90°
Flip up
Built in
wall mounts
Ultra 510 Wall Mount
90° tilt
at each joint
90°
keyboard
tray
wrist rest
up to
360°
swivel
Mouse tray
180°
swivel
slides out on both
right and left
sides
Color Options
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
15
T2P2020-WT2-KPP
wall mounts
Titan Arm Wall Mount
Components move together
and adjust separately
The Titan with Paralink is the premier rigid LCD arm
mount providing smooth horizontal articulation and
long reach. With full internal cable management
from the wall to the monitor and keyboard, this arm
moves effortlessly. Available in desk, wall, wall track
and pole mount options.
Specifications
50°
screen
tilt
Accomodates
Load capacity: 28 lbs (12.7 kg)
Keyboard tray size: 19” x 10”
(48.3 cm x 25.4 cm)
Maximum reach: 63"
(160 cm) with keyboard
Stowed depth: 11.8" (30 cm)
Arm swivel at mount: 180°
Screen swivel: 360°
Screen tilt: 50°
VESA interface:
75 mm and 100 mm
all keyboards and
monitors
90°
Flip up
keyboard
tray
Built in
wrist rest
Monitor, keyboard and
mouse not included.
Mouse tray
slides out on both
right and left sides
Monitor only
Pole mount shown
T2P2020-PT2
stowed
16
11.8"
(30 cm)
For more options visit our website or call your customer service rep.
6"
vertical
Arm extension options
Titan arms can be ordered in 12"
and 20" extensions. See page 41.
Mounting options
monitor
adjustment
•
•
•
•
6”
(15.3 cm)
up to
360°
wall mounts
5" parallel
forward monitor
adjustment
5” (12.7 cm)
Mounts to wall as shown
Desk mount, part #DT2 $100
Wall tracks, page 37
Pole mount, page 41
swivel
Adjustable
rotation stops
protect your
equipment and
facility
7.5”
Tray
height
up to
360°
swivel
adjustment
of 7.5”
(19 cm)
Cables
are completely
hidden inside the
unit even at the
joints
180°
swivel
extended
Range
of Motion
Video
63" (160 cm)
Color Options
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
17
MDP18-WMD-KUW
wall mounts
MD Arm Wall Mount
5" parallel forward
The best counter balanced
arm available today!
monitor adjust
6" vertical
The MD is a space-saving arm created
specifically for environments that
demand flexibility in positioning, ease of
use, strength and durability. Users are
comfortable either sitting or standing
at this workstation, increasing their
productivity. The MD is offered in a wide
variety of configurations to meet your
specific needs.
Available in two sizes:
Compact 12 and Standard 18
Accomodates
50°
monitor
adjust
screen
tilt
6”
90°
Flip up
keyboard
tray
all keyboards and
monitors
Built in
wrist rest
180°
swivel
Ergonomic
18
Load capacity: 35 lbs (15.9 kg) LCD only,
29 lbs (13.2 kg) LCD and keyboard,
27 lbs (12.25 kg) LCD and WorkSurface Tray
Keyboard tray size: 20” x 10”
(50.8 cm x 25.4 cm)
Maximum reach: MD18: 42" (106.7 cm);
MD12: 29" (73.7 cm)
Vertical movement: MD18: 25" (63.5 cm); MD12: 17" (43.2 cm)
Stowed depth: 12” (30.5 cm)
Arm swivel at mount: 180°
Screen swivel: 180°
Screen tilt: 50°
VESA interface: 75 mm and 100 mm
WorkSurface
and keyboard
tilt
MDP12-WMD-KUP
Compact 12" MD arm
Monitor, keyboard and mouse not included.
For more options visit our website or call your customer service rep.
29"
(73.7 cm)
Keyboard options
See page 40 for details.
MD12-WMD-LTU
Laptop MD arm
Vertical movement
22" (55.9 cm)
180°
Gas spring
assisted
WorkSurface
Tray stowed
swivel
for effortless
movement
wall mounts
MD18: A true sit-stand workstation with
25" of vertical movement
Adjustable
rotation stops
Mounting
options
• Mounts to wall
as shown
• Wall tracks,
page 37
Internal cable
management
protects wires and
simplifies cleaning
Counter balanced
12"
(30.5 cm)
Flip Up Keyboard
Tray stowed
extension arm with
adjustable tension
MD12-WMD-DMR (top)
12"
(30.5 cm)
17"
(43.2 cm)
MD12-WMD-KUP
(bottom)
Color Options
Range
of Motion
Video
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
19
UL182EV7-W3-KUB-A1
wall mounts
Ultra 182 Arm
The popular Ultra 180 has a
new big brother that's 4" longer
for greater reach.
The patent-pending Ultra 182 adjusts
24" (61 cm) vertically and provides 180°
of vertical and horizontal rotation.
• Versatile
4”
• Powerful
(10 cm)
• Stows compactly
Load capacity:
Vert. adjust range:
Maximum reach:
Stowed depth:
Vertical rotation:
Horizontal rotation:
Screen swivel:
Screen tilt:
VESA interface:
Ultra 182
32 lbs (14.5 kg)
17.5 ” (44.5 cm)
24” (61 cm)
21” (53.3 cm) LCD only
35” (89 cm) LCD and Flip Up Tray
45” (114 cm) LCD, Flip Up Tray, A1 arm
10” (25.4 cm)
180°
180°
360°
50°
Full 180° and 24"
75 mm and 100 mm
Monitor, keyboard and mouse not included
26”
(66 cm)
90°
90°
20
Ultra 180
13.5” (34.3 cm)
of
vertical adjustability
6"
5" (12.7 cm) parallel
Adjustable
(15.2 cm)
vertical
monitor
adjust
forward monitor
adjustment
rotation stops
Counter
balanced
extension arm with
adjustable tension
50°
screen
tilt
wall mounts
A true sit-stand workstation with 24" of vertical movement
24"
(61 cm)
90°
Flip up
keyboard
tray
180°
arm swivel
360°
screen swivel
with rotational
stops
Mouse tray
Internal cable
management creates
a neater appearance,
protects wires,
simplifies cleaning
slides out on both right
and left sides
Color Options
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
21
UL180EV7-W3-KUB-A1
wall mounts
Ultra 180 Arm
The best and most versatile
short arm in the world.
The unique and patent pending Ultra 180 arm offers full articulation
of your monitor and keyboard while supporting up to 32 lbs (14.5 kg).
Fully cable managed, it provides 180° of vertical arm rotation and up
to 360° of horizontal rotation. The Ultra 180 stows close to the wall,
making it the perfect choice for tight spaces.
16"
90°
(40.6 cm)
height
adjust
16"
(40.6 cm)
90°
16"
10"
(25.4 cm)
Stows tightly
against wall
of height
adjustment
Internal cable
management
90°
Flip up
creates a neater
appearance,
protects wires,
simplifies cleaning
keyboard tray
180°
of vertical
rotation
16"
(40.6 cm)
up to
360°
swivel
43.5" (110.5 cm)
22
For more options visit our website or call your customer service rep.
Mouse tray
slides out on both
right and left sides
wall mounts
Specifications
Load capacity: 32 lbs (14.5 kg)
Stowed depth: 10” (25.4 cm)
Vert. adjustment range: 16" (40.6 cm)
Vert. arm rotation: 180°
Arm swivel: up to 360°
Mini PC Mount
mounts behind
the monitor on
VESA plate
The ONLY
arm with full
180° of vertical
rotation!
90°
The Ultra 180 arm
is the perfect mount
for any medical device.
SRVCTRY
NEW flip-up Service Tray
stows under monitor
180°
swivel
UL180iEV7-W3-KUB-A1
Inverted Ultra 180
Range
of Motion
Video
UL180EV6W3-A1 (top)
UL180-W3KUW-A1
(bottom)
Color Options
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
23
T2EQ-C8X5
ceiling mounts
Titan Elite Ceiling Mount
Ideal for operatories, this LCD arm
provides effortless positioning
The Titan Elite allows an LCD to be securely mounted
from the ceiling or headwall shelf, pulled down when
needed, then stowed up and out of the way. With
multiple pivot points, this arm enables vertical and
horizontal adjustments along with 360° of rotation.
Brake and
adjustable
rotation
stops
360°
arm
swivel
Specifications
Load capacity: 28 lbs (12.7 kg)
Lift distance: 21” (53.3 cm)
Maximum reach: 42” (106.7 cm)
Arm swivel at mount: 360°
Screen swivel: 360°
Screen tilt: 50°
VESA interface: 75 mm and 100 mm
Extension pipe: 5" included
50°
screen
tilt at ball
joint
Monitor not included.
360°
monitor
swivel
Adjusts
with ease
Wall Mount
also available.
See page 8.
24
For more options visit our website or call your customer service rep.
Titan arm option
The Titan Arm can be ordered in a 12"
length to fit smaller spaces. The 20"
length is shown here. See page 41.
Internal wire
management
creates a neater
appearance, protects
cables and simplifies
cleaning
90°
Brake and
adjustable
rotation stops
CEILING mounts
5" extension pipe
included
protect your equipment
and facility
Counter balanced
extension arm with
adjustable arm tension
Extension pipe options
Adjustable
rotation stops
available in four lengths
XE5
5”
(12.7 cm)
90° of tilt
XE12
12”
(30.5 cm)
XE24
24”
(61 cm)
XE36
36"
(91.4 cm)
at each joint with
the Quicklink
push button tilt
adjustment
Extended
360°
swivel
360°
swivel
17"
(43.2 cm)
360°
swivel
90°
Range
of Motion
Video
42"
(106.7 cm)
Color Options
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
25
ELQ5120-C8X12
ceiling mounts
Single Elite Ceiling Mount
Ideal for monitor viewing, this LCD
arm can be positioned with one hand
The Single Elite was designed to move with a feather-light
touch. It features 90° of tilt at each joint with the Quicklink
push button adjustment plus 50° monitor tilt and pivot at
its compact ball joint.
Specifications
360°
Load capacity: 28 lbs (12.7 kg)
Lift distance: 21” (53.3 cm)
Maximum reach: 27” (68.6 cm)
Arm swivel at mount: 360°
Screen swivel: 360°
Screen tilt: 50°
VESA interface: 75 mm and 100 mm
of swivel
360°
screen
swivel
Monitor not included.
50°
screen
tilt at ball
joint
90°
50°
90°
Compact ball joint
provides monitor tilt
and pivot
Wall Mount
also available.
See page 10.
26
For more options visit our website or call your customer service rep.
available in four lengths
12" extension pipe
included
XE5
5”
(12.7 cm)
Counter
balanced
XE12
12”
(30.5 cm)
XE24
24”
(61 cm)
XE36
36"
(91.4 cm)
CEILING mounts
Extension pipe options
lift arm with
adjustable tension
Adjustable
rotation stops
protect your equipment
and facility
360°
arm swivel
Internal wire
management
creates a neater appearance,
protects cables, simplifies
cleaning
90°
Quicklink
push button tilt
adjustment provides
90° of tilt at
each joint.
57"
144.8 cm
90°
Range
of Motion
Video
27"
68.6 cm
Color Options
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
27
UL95-CU
ceiling mounts
Ultra 95 Ceiling Mount
Position your monitor to exactly
the height you need
360°
swivel
at ceiling
The Ultra 95 mounts securely from the ceiling with a telescoping
pipe, making it an excellent choice for healthcare environments.
Extension
pipes
available in
two lengths
X12
12”
(30.48 cm)
X24
24”
(60.96 cm)
Telescoping
ceiling mount
extends
13.5” - 32”
(34.3 - 81.3 cm)
Specifications
Load capacity: 18 lbs (8.2 kg)
Lift distance: 18.5” (47 cm)
Screen swivel: 360° at the ceiling
Screen tilt: 180°
VESA interface: 75 mm and 100 mm
90°
Monitor not included.
180°
Ultra Secure
The Ultra 95 ceiling mount is
secured to a stud in the ceiling
using four countersunk wood
screws that are provided with
the unit.
Easy to
adjust
180°
screen
tilt
28
For more options visit our website or call your customer service rep.
90°
and lock in
position
UL500i-C8X12
CEILING mounts
Ultra 500i Ceiling Mount
Offering a wide range of
tilt and pivot options
The Ultra 500i mounts from the ceiling on an extension pipe
made of true 2" o.d. structural tubing for side load support.
Choose the length that best meets your needs.
Cable
management
through pipe
Extension
pipes
available in
three lengths
XE12
12”
(30.5 cm)
XE24
24”
(61 cm)
XE36
36"
(91.4 cm)
360°
swivel
90°
Specifications
Load capacity:
18 lbs (8.2 kg)
Screen swivel:
360° at bottom of pipe
Screen tilt:
180° forward or down
VESA interface:
75 mm and 100 mm
Monitor not included.
Mounting plate
C8X 8” x 8” plate
90°
180°
Easy to
adjust
and lock in
position
180°
screen
tilt
Color Options
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
29
ULBV-TS28-KUF-A1
UNDERCABINET mounts
Undercabinet Workstation
Make use of undercabinet space
Our Undercabinet workstation mounts beneath overhead
cabinets, pulls out when needed and folds out of the
way when not in use. Personalize your workstation with a
stowable worksurface tray or a flip up keyboard tray and
choose the color that complements your decor.
Glides 28"
(71 cm) horizontally on
mounting track
50°
screen tilt
360°
90°
Flip up
180°
swivel at mount
screen
swivel
keyboard
tray
14”
(35.6 cm)
stowed
Accomodates
all keyboards and
monitors
Mouse tray
slides out on both
right and left sides
Internal cable management
creates a neater appearance, protects
wires, simplifies cleaning
11.8"
(30 cm)
30
For more options visit our website or call your customer service rep.
UNDERCABINET mounts
Specifications
Load capacity: 28 lbs. (12.7 kg)
Maximum reach: 29.5” (74.9 cm)
Stowed depth: 11.8" (30 cm)
Horizontal slide: 28” (71 cm)
Arm swivel at mount: 180°
Screen swivel: 360°
Screen tilt: 50°
VESA interface: 75 mm and 100 mm
Monitor, keyboard and mouse not included.
ULBV-TS28-KUW-A1
Keyboard options
See page 40 for details.
KPP-TS28D1-A1
Undercabinet keyboard mount
The Ultra undercabinet keyboard mount provides ergonomic
Paralink keyboard height adjustment to make your
workspace more comfortable.
90°
poly tray
7.5”
Cable management
Mouse tray
slides out on both
right and left sides
Color Options
(71 cm)
horizontally on
mounting track
Flip up
keyboard
tray
Round
edge
Glides 28"
Paralink
keyboard height
adjustment
of 7.5” (19 cm)
channels under the arm
180°
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
31
UNDERCABINET mounts
Ultra 180 Undercabinet
Monitor Mount
Monitor glides 28" horizontally on undercabinet
track. Three range of motion options:
• Desk puck
• Short extension arm
• Standard extension arm
Glides 28"
(71 cm) horizontally
on mounting track
180°
swivel at
mount
The unique and patent
pending Ultra 180
undercabinet mount offers
full range of motion for your
monitor. This arm provides
up to 180° of vertical
arm rotation and 360° of
horizontal rotation. The
Ultra 180 tucks away under
the cabinet when not in use,
making it the perfect choice
for tight spaces.
360°
swivel
Up to 16"
(40.6 cm)
vertical
adjustment
50°
screen tilt
360°
screen rotation
Load capacity:
Horizontal glide:
Ultra 180 arm reach:
Stowed depth:
Arm swivel:
VESA interface:
32 lbs (14.5 kg)
28" (71 cm)
16" (40.6 cm)
10" (25.4 cm)
up to 360°
75mm and 100mm
28" (71 cm)
32
Ultra 180 arm mounted to
12" standard A1 Arm
ul180i-BV-TS28-D1-A1
18" (46 cm)
Ultra 180 arm mounted to
1" desk puck
ul180i-BV-TS28-D1
23.5" (60 cm)
Ultra 180 arm mounted to
6" sHORT As1 Arm
ul180i-BV-TS28-D1-AS1
For more options visit our website or call your customer service rep.
wall mounts
Wall Tracks
For MD, Elite and Titan Series Mounts
With the MD wall tracks, the load of all your wall mounted
workstation components can be distributed along the
length of the track. Most ICW wall mounts can connect
to the MD track. Tracks include wire management covers,
mounting hardware and track end caps.
Custom sizing and headwall models available.
TMD19
Wall track 19”
TMD26
Wall track 26”
TMD36
Wall track 36"
TMD50
Wall track 50"
Track Adapter Cross Reference
Product
Ultra
Track Style & Adapter Part Number
Horizontal MD
MD
Ultra arm on W2
TAW2KIT
Ultra arm on W3
TAW3KIT
MD arm
TAMD18KIT
T2 & Elite arms
TAMDT2KIT
Frame CPU mount
TAICWCPUKIT
Clamp CPU mount
TAICWCPUKIT
TAHZMTKIT
TACPUKIT
TAEZMTKIT
Track adapter kits are available to fit most tracks from other major suppliers. Call our product
specialists for more information. Toll Free: 800-558-4435
TRKTWR
Track Tower 4-sided mount
Our Track Tower enables you to mount
track-style accessories on all 4 sides of the
12.4” tower. Mount to a desk, counter or
any other sturdy horizontal surface.
12.4"
31.5 cm
8"
20.3 cm
Color Options
8"
20.3 cm
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
33
UL550-D5-KUB-A2
desk mounts
Ultra 550 Desk Mount
Exceptional manueverability
The Ultra 550 LCD arm with Paralink interface
allows the full articulation of the LCD and
keyboard. Extending up to 45” (114.3 cm) from
the mount to the tip of the keyboard tray, this arm
folds up tightly against the wall when stowed.
Specifications
Load capacity: 28 lbs (12.7 kg)
Maximum reach: 45” (114.3 cm)
Stowed depth: 3” (7.6 cm) LCD only,
12” (30.5 cm) with keyboard
Arm swivel: 360°
Screen swivel: 360°
Screen tilt: 50°
VESA interface: 75 mm and 100 mm
5" parallel
forward
monitor
adjustment
5” (12.7 cm)
6"
vertical
monitor
adjustment
50°
6”
(15.2 cm)
Monitor, keyboard and mouse not included.
Flip up
keyboard
tray
Adjustable
90°
rotation stops
Effortless
adjustability
Built in
wrist rest
up to
360°
swivel
Internal cable
management
Slide out
mouse tray
on both sides
creates a neater
appearance, protects
wires, simplifies
cleaning
Wall Mount
34
also available.
See page 14.
For more options visit our website or call your customer service rep.
360°
swivel at
mount
UL510-D5-KUB-A2
Move components together—
adjust them separately
The Ultra 510 LCD Arm has two
articulating joints that together
offer 90° of tilt adjustment with
safety stops, plus two locking
handle cranks to set positions.
It is widely used in medical and
dental applications.
Built in
wrist rest
5" vertical
monitor
adjustment
Wall Mount
also available.
See page 15.
5”
(12.7 cm)
90°
90°
Flip up
90°
keyboard
tray
desk mounts
Ultra 510 Desk Mount
360°
swivel at
mount
Slide out
mouse tray
on both sides
Internal cable
management
Keyboard
options
See page 40.
Mount options
D1
Desk mount 1”
D3
Desk mount 3”
D5
Desk mount 5”
D7
Desk mount 7”
Arm extension options
Ultra arms can be ordered as one or
two 11" extensions. See page 41.
LTU-D1-A1
Range
of Motion
Video
Laptop tray: 1 arm
Color Options
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
35
LOW PROFILE MOUNTS
Pole Mounts
ELP5220-PT2-KUB
LCD & Keyboard Pole
Mount
• 68.25” (173.4 cm) maximum reach
with LCD and keyboard
• 50° of screen tilt
• VESA compliant
UL500i-P2
Compact LCD Pole
Mount
• Two adjustable tilt joints
• 360° of tilt in any direction (limited
by pole)
• 360° of pivot
• VESA compliant
T2P2020-PT2-KPP
LCD & Keyboard Pole
Mount
• Full internal cable management
• Parallel keyboard height & monitor
depth adjustment
• Round edge poly tray
• VESA compliant
36
For more options visit our website or call your customer service rep.
UL500i-P2-A2
LCD Pole Mount
• Provides vertical and horizontal LCD
positioning
• Easily adjusts and tightens into
position with indexing handles
• Mounts with two articulating 11”
(27.9 cm) arm extensions
• VESA compliant
LOW PROFILE MOUNTS
Available in 2", 1.75" and 1.5" unless otherwise noted.
See pole and clamps on page 41.
UL560i-P2
LCD Pole Mount
• Monitor is mounted below the arm
and provides a wide range of tilt
• Quicklink adjustor allows full
articulation of the LCD
• VESA compliant
UL510-R2-KUP
LCD & Keyboard Pole
Mount
• Allows full articulation of the LCD
• Two handles next to the monitor
tighten the monitor into position
• The monitor can be adjusted 4”
(10.2 cm) vertically on two stainless
steel rails
• VESA compliant
• Only available for mounting on 2" pole
Color Options
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
37
EV710-DV75
LOW PROFILE MOUNTS
Ergovision 710 Desk Mount
Your best choice for
point of sale locations
90°
screen
rotation
The Ergovision 710 desk mount was
ergonomically designed to reduce
users’ neck pain and stiffness.
60°
screen
tilt
Specifications
Load capacity: 28 lbs (12.7 kg)
Vertical adjust: 9.5” (24 cm)
Screen swivel: 360°
Screen tilt: 60°
VESA interface: 75 mm and 100 mm
9.5”
vertical
adjust
Monitor not included.
Mount options
Your choice. Included in base price.
DV1 Desk mount 1”
DV3 Desk mount 3”
DV5 Desk mount 5”
DV75 Desk mount 7.5”
360°
swivel
EV65-W2
Ergovision 65 Wall Mount
90°
Compact, durable
monitor mount
Load capacity: 30 lbs (13.6 kg)
Distance from wall: 5.75” (14.6 cm)
Screen swivel: 90°
Screen tilt: 75°
VESA interface: 75 mm and 100 mm
swivel
75°
screen
tilt
Monitor not included.
5.75" (14.6 cm)
Friction
tilt adjusment
38
For more options visit our website or call your customer service rep.
GX270-WM
180°
Pivoting compact arm
wall mount
swivel
Load capacity: 28 lbs (12.7 kg)
50°
Distance from wall: 9" (22.9 cm)
screen
tilt
Stowed profile: 4” (10 cm)
Arm swivel at mount: 180°
VESA interface: 75 mm and 100 mm
9" (22.9 cm)
LOW PROFILE MOUNTS
Galaxy 270
180°
GX170-WM
swivel
Galaxy 170
50°
Compact wall mount
screen
tilt
Load capacity: 28 lbs (12.7 kg)
Distance from wall: 4" (10 cm)
Arm swivel at mount: 180°
VESA interface: 75 mm and 100 mm
4" (10 cm)
FM25, FM26, FM30, FM31
Fixed Wall Mount
Easy install­for kiosks and
trade show exhibits
Keyhole
wall plate
Load Capacity: 45 lbs (20.4 kg)
Model #
Distance from Wall
FM25 FM26
FM30
FM31
2” from wall with VESA 75 plate
1” from wall with VESA 75 plate
2” from wall with VESA 100 plate
1” from wall with VESA 100 plate
Color Options
45 lb.
(20.4 kg) load
capacity
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
39
Prices may vary depending on mounting configuration requirements.
Call about other keyboard tray sizes.
accessories
Add On Keyboard Tray Options
Keyboard tray
extended
Keyboard tray
retracted
KUS
Keyboard
Ultra Slide
Worksurface tray,
keyboard tray
and mouse tray
in one compact,
streamlined unit
Worksurface
flips up 90°
Slide out
mouse tray
Keyboard tray flips up 90°
19" Poly Tray with Built-In Wrist Rest (white only)
Mouse tray slides out on both right and left sides. Includes hand grip and
removable wrist rest.
10.2"
9.25"
8.2"
19"
KUP Ultra flip up
KPP Paralink
19" Aluminum Tray with Built-In Wrist Rest
Mouse tray slides out on both right and left sides. Built-in wrist rest.
8.2"
9.25"
10.2"
19"
KUB Ultra flip up
KPB Paralink
WorkSurface Tray
40
Dimensions:
20.75" wide
10.5" deep
2.125" high
20" with keyboard tray
fully extended
KUW WorkSurface Tray
For more options visit our website or call your customer service rep.
AS1
Short AS1
6” (15 cm)
Standard A1
10.5” (27 cm)
Ultra AS1 Short
Extension Arm
Rigid short extension arm adds 6"
more reach at either end of arm.
accessories
Mounting Accessories
A1
Ultra A1 Standard
Extension Arm
Rigid short extension arm adds 10.5"
more reach to Ultra series arms.
P2, P15, P17
Pole Clamp
Mounts to poles of
these diameters:
• 2” (5 cm)
• 1.75” (4.4 cm)
• 1.5” (3.8 cm)
F8X48
Floor Pedestal
For mounting pole mounted
and radius (pole cap) mounted
systems to the floor.
R2
Pole Cap
Mount
(Radius mount)
Mounts to 2” (5 cm)
diameter poles.
Color Options
Medical White (MW), Writable Black (WB), Putty (P), Tan (T), Quartz Gray (QG)
41
accessories
CPU and Device Mounts
Clamp Style Mount
Designed for large and small form factor CPUs, these units
are constructed from heavy-duty aluminum, with neoprene
padding for protection. Multiple mounting capabilities.
Load capacity: 45 lbs (20.4 kg)
Horiz. adjust (SF): 2” - 4.7”
Horiz. adjust (FF): 4.6” - 8”
Horiz. adjust (MINI): 1.86” - 3.2”
Horiz. adjust (2.8): 2.8” - 5”
Horiz. adjust (5): 5” - 7”
Horiz. adjust (7): 7” - 11”
Small
CPU-SF
Large
CPU-FF
2” to 4.7” wide
4.6” to 8” wide
Frame Style Mount
The CPU Mini, CPU 2.8, CPU 5 and CPU 7 mounts were
designed with a keyhole wall plate that makes it easy to
take the CPU off the wall mount for maintenance. Includes
security set screw.
42
Mini-T
CPU-MINI
Mini
CPU-MINI
Small
CPU-2.8
Medium
CPU-5
Large
CPU-7
1.0” - 2.2” wide
1.86” - 3.2” wide
2.8” - 5” wide
5” - 7” wide
7” - 11” wide
accessories
Adjustable Behind
the Keyboard Mount
Adjustable Behind the
Monitor Mount and Mini
PC Mount
Attaches mini-PCs and scanners to
ALL standard VESA mounts. Expands,
contracts, tilts and mounts where
you need it. Contact your ICW
representative for more information.
Bracket remains level when
keyboard is flipped up to stow.
KACCBRK
Barcode scanner
bracket for poly
keyboard tray
Your scanner will fit for
easy storage.
FM-25
Fixed CPU Mount
Specifications
Load Capacity: 45 lbs (20.4 kg)
Profile: 1.125” (2.9 cm) or 2.25” (5.7 cm)
VESA Interface: 75 mm or 100 mm
PAM
Power Adapter Mount
Strap your computer or monitor’s power adapter
to our wall track using this accessory. This works
perfectly with the FM-25 above.
43
Catalog Index
Mounting Location
MOUNTS ALPHABETICALLY
Accessories......................... 40-43
About ICWUSA.com, Inc.......... Back cover
Ceiling Mounts................... 24-29
CPU and Device Mounts......................... 42
Cpu Mounts........................ 42-43
Elite 5216 Wall Mount.............................. 5
Elite 5220 Wall Mount.............................. 6
Desk Mounts...................... 34-35
Ergovision 65 Wall Mount...................... 38
Keyboard Trays........................40
Ergovision 710 Desk Mount.................. 38
Laptop Mounts........ 7, 13, 19, 35
Pole Mounts...................... 36-37
Fixed Wall Mount.................................... 39
Galaxy 170................................................ 39
Galaxy 270................................................ 39
Undercabinet Mounts..... 30-32
Keyboard Trays........................................ 40
Wall Mounts.......................... 2-23
Laptop Mounts....................... 7, 13, 19, 35
MD Arm Wall Mount............................... 18
Mounting Accessories............................ 41
Overhead Arm............................................ 2
Pole Mounts............................................ 36
Single Elite Ceiling Mount..................... 26
Single Elite Wall Mount.......................... 10
Titan Arm Wall Mount............................ 16
Titan Elite Ceiling Mount....................... 24
Titan Elite Wall Mount.............................. 8
Ultra 95 Ceiling Mount........................... 28
OUR SERVICE COMMITMENT
Ultra 180 Arm........................................... 22
• Technical and service
support from dedicated
and experienced product
specialists.
Ultra 182 Arm........................................... 20
• Two hour response time
on all inquiries.
Ultra 510 Wall Mount............................. 15
• Parts shipped next
business day.
Ultra 550 Wall Mount............................. 14
Ultra 500i Ceiling Mount........................ 29
Ultra 500i Wall Track Workstation....... 12
Ultra 510 Desk Mount............................ 34
Ultra 550 Desk Mount............................ 35
Undercabinet Mounts............................ 30
VT-21............................................................ 4
44
Wall Tracks................................................ 33
Product Warranty
What the warranty covers:
ICW warrants that this product, under normal
use, is free from any defects in material and
workmanship during the warranty period. ICW
will, at its sole discretion, repair or replace the
product with the same or like product.
How long the warranty is effective:
All ICW components, except gas cylinders, are
warranted for 5 years from the original date of
purchase, unless otherwise noted. Gas cylinders
are warranted for 5 years from the original date
of purchase.
unauthorized product modification or failure
to follow instructions supplied with the product;
repair or attempted repair by anyone not
authorized by ICW; removal or installation of the
product; use of supplies or parts not meeting
ICW’s specifications; normal wear and tear.
2. Any products used for rental purposes.
3. Removal, installation, or set up service charges.
Who the warranty covers:
ICW extends the warranty to the first consumer
purchaser when sold by ICW or an authorized
dealer/distributor.
How to get service:
To obtain service under warranty, you will be
required to provide the following:
1. The original dated invoice
2. Your name
3. Your address
4. A description of the problem
5. The part number and color
What the warranty does not cover:
1. Damage, deterioration, or malfunction
resulting from: accident, misuse, neglect,
fire, water, lightning, or other acts of nature;
For information about receiving service under
warranty contact ICW Customer Support at
1-800-558-4435 or sales@icwusa.com.
Return Policy
Customers must request a Return Materials
Authorization (RMA) from ICW by phone.
Please call ICW at 800-558-4435 between the
hours of 6:00 a.m. - 4:00 p.m. Pacific Time.
If a customer is represented by a manufacturer’s
representative, the customer must notify their
representative of the return. but the representative
does not need to authorize the return.
Be prepared with the following information.
• Invoice number, sales order number or
Purchase Order number.
• Part number and product being returned.
• Detailed explanation of reason for return.
• Name of the person who ordered the product
and their contact number.
• Name of a user of the product and their
contact number.
Please follow these instructions to return
your product:
1. Requests for return must be made within 90 days
of the date of invoice. No return requests will
be granted for discontinued products or custom
products, including custom paint or coating.
2. Return authorization will be confirmed by
e-mail and will include a return label that is
to be attached to the outside of the box.
Merchandise must be returned in the original
packing, must prominently display the RMA
number on the packaging and contain a signed
copy of the RMA with the product. Customer
is responsible for return freight costs and any
damages caused in shipping. ICW must receive
the product within 15 days from the issue date
of the RMA to ensure proper credit.
3. Unauthorized returns or any returned
merchandise that does not have an RMA
number will be refused by ICW and returned
to the customer at the customer’s expense.
4. A minimum 15% restocking fee will be charged
for regularly stocked ICW products that are
returned after 90 days and less than 150
days. No returns for products over 150 days.
Additional fees for damaged product or parts
that need rework may also apply.
5. Product may be exchanged for equal or
greater value during the 90 day period with
no restocking fee.
45
About ICWUSA.com, Inc.
Kingsley Facility
ICW is a majority women-owned U.S.-based design, engineering and manufacturing
company with modern facilities located in Medford, Oregon. The company produces
high quality professional mounting systems for computer equipment and
other instruments for selected medical, dental, custom, and clean room
markets. ICW has developed a flexible, onsite manufacturing process
that allows the company to quickly respond to customer needs.
Grumman Facility
icwhealthcare.com
Made in USA
1487 Kingsley Drive, Medford, Oregon USA 97504
March 2015-Healthcare
1-800-558-4435
Smart Mounts. Ergonomic Comfort. Solid Support.
Outside US: 541-608-2824
Fax: 541-608-2797
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