User’s Guide
Dell SE2417HG/SE2417HGR
Model No.: SE2417HG/SE2417HGR
Regulatory model: SE2417HGc
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury or death.
_________________________
Information in this document is subject to change without notice.
© 2015-16 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission
of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft
and Windows are either trademarks or registered trademarks of Microsoft. Corporation in
the United States and/or other countries, Intel is a registered trademark of Intel Corporation
in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc.
ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an
ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR
guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the
entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary
interest in trademarks and trade names other than its own.
2016 - 05
Rev. A02
Contents
About your monitor................................................................. 5
Package contents........................................................................................ 5
Product features..........................................................................................6
Identifying parts and controls................................................................... 7
Plug and play capability...........................................................................10
LCD monitor quality and pixel policy....................................................10
Maintenance guidelines...........................................................................10
Setting up the monitor.......................................................... 11
Connecting the stand............................................................................... 11
Connecting your monitor....................................................................... 12
Organizing cables..................................................................................... 13
Disconnecting the monitor stand..........................................................14
Operating your monitor........................................................ 15
Power on the monitor.............................................................................. 15
Using the front panel controls............................................................... 15
Using the on-screen display (OSD) menu........................................... 17
Setting up your monitor...........................................................................29
Using tilt..................................................................................................... 30
Contents | 3
Troubleshooting..................................................................... 31
Self-test....................................................................................................... 31
Built-in diagnostics...................................................................................32
Common problems..................................................................................33
Product-specific problems.....................................................................35
Appendix.....................................................................................................36
FCC notices (U.S. Only) and other regulatory information..............36
Contacting Dell..........................................................................................36
Monitor specifications........................................................... 37
Flat panel specifications...........................................................................37
Resolution specifications.........................................................................37
Supported video modes..........................................................................38
Preset display modes................................................................................38
Electrical specifications............................................................................38
Physical characteristics............................................................................39
Environmental characteristics............................................................... 40
Power management modes.................................................................. 40
Pin assignments.........................................................................................42
4 | Contents
About your monitor
Package contents
Your monitor ships with the components shown below. Ensure that you have
received all the components and Contacting Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
Monitor
Stand riser
Stand base
Power cable (varies by
country)
VGA cable
About your monitor | 5
∞∞ Drivers and
Documentation media
DellTM SE2417HG/SE2417HGR Monitor
∞∞ Quick Setup Guide
∞∞ Safety and Regulatory
Information
Product features
The Dell SE2417HG/SE2417HGR flat panel display has an active matrix, Thin-Film
Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features
include:
∞∞ 59.9 cm (23.6 inch) viewable area display (measured diagonally). 1920 x 1080
resolution, plus full-screen support for lower resolutions.
∞∞ Plug and play capability if supported by your system.
∞∞ VGA and dual HDMI connectivity.
∞∞ Fast 2ms panel response time.
∞∞ On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
∞∞ Software and documentation media includes an Information File (INF), Image
Color Matching File (ICM), and product documentation.
∞∞ Dell Display Manager Software (in the CD shipped with the monitor).
∞∞ Energy Saver feature for Energy Star compliance.
∞∞ Security-cable slot.
∞∞ Capability to switch from wide aspect to standard aspect ratio while maintaining
image quality.
∞∞ EPEAT Silver rating.
∞∞ TCO-certified display.
∞∞ BFR/PVC- Reduced.
∞∞ High dynamic-contrast ratio (8,000,000:1).
∞∞ 0.3 W power consumption when in the sleep mode.
∞∞ Energy Gauge shows the energy level being consumed by the monitor in real
time.
6 | About your monitor
Identifying parts and controls
Front View
1
2
Front panel controls
Label
Description
1
Function buttons (For more information, see Operating your monitor)
2
Power on/off button (with LED indicator)
NOTE: For displays with glossy bezels the user should consider the placement of
the display as the bezel may cause disturbing reflections from surrounding light
and bright surfaces.
About your monitor | 7
Back View
1
2
4
3
Back View without monitor stand
Label
Description
Back View with monitor stand
Use
1
Stand release button
Releases stand from monitor.
2
Security-cable slot
Secures monitor with security lock
(security lock not included).
3
Barcode serial number label
Refer to this label if you need to
contact Dell for technical support.
4
Cable management slot
Uses to organize cables by placing
them through the slot.
8 | About your monitor
Bottom View
CAN ICES-3 (B)/NMB-3(B)
XXXXXXX-XXXXX
MSIP-REM-TPV-SE2416Hc
Consumo de energía: XX.X Wh
㐔㷡㢬‫ڕ‬TOP VICTORY ELECTRONICS (FUJIAN) CO., LTD. Consumo
de energía en modo de espera: X.XX Wh
㥐㦤㣄‫ڕ‬TPV Electronics (Fujian) Co., Ltd.
080-200-3800
1
2
Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт
The equipment must be connected to an earthed mains socket-outlet.
L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.
3
X X X X X X - X X
4
䊂
XXXXXX
6
5
Bottom view without monitor stand
Label
Description
Use
1
Power port
Connect the power cable.
2
Line-out port*
Connect external speakers (sold separately).
3
Regulatory label
Lists the regulatory approvals.
4
HDMI1 port
5
HDMI2 port
6
VGA port
Connect your computer with HDMI cable.
Connect your computer with VGA cable.
* Headphone usage is not supported for the audio line out port.
About your monitor | 9
Plug and play capability
You can install the monitor in any Plug and Play-compatible system. The monitor
automatically provides the computer system with its Extended Display Identification
Data (EDID) using Display Data Channel (DDC) protocols so the system can configure
itself and optimize the monitor settings. Most monitor installations are automatic,
you can select different settings if desired. For more information about changing the
monitor settings, see Operating your monitor.
LCD monitor quality and pixel policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state which are hard to see and do not affect
the display quality or usability. For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at: www.dell.com/support/monitors.
Maintenance guidelines
Cleaning your monitor
WARNING: Before cleaning the monitor, unplug the monitor power cable from
the electrical outlet.
CAUTION: Read and follow the Safety instructions before cleaning the monitor.
For best practices, follow the instructions in the list below while unpacking, cleaning
or handling your monitor:
∞∞ To clean your anti-static screen, lightly dampen a soft, clean cloth with water.
If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners or
compressed air.
∞∞ Use a lightly-dampened, warm cloth to clean the monitor. Avoid using
detergent of any kind as some detergents leave a milky film on the monitor.
∞∞ If you notice white powder when you unpack your monitor, wipe it off with a
cloth.
∞∞ Handle your monitor with care as a darker-colored monitor may get scratched
and show white scuff marks more than a lighter-colored monitor.
∞∞ To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn off your monitor when not in use.
10 | About your monitor
Setting up the monitor
Connecting the stand
NOTE: The stand is detached when the monitor is shipped from the factory.
NOTE: The following steps are applicable for connecting the stand that shipped
with your monitor. For setting up any other stand, see the documentation that
shipped with it.
To attach the monitor stand:
1. Place the monitor on a soft cloth or cushion.
2. Insert the tabs on the upper part of the stand in to the grooves on the back of
the monitor.
3. Press down the stand till it snaps into place.
2
3
Setting up the monitor | 11
Connecting your monitor
WARNING: Before you perform any of the procedures in this section, follow
the Safety instructions.
NOTE: Do not connect all cables to the computer at the same time. It is
recommend to route the cables through the cable-management slot before you
connect them to the monitor.
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable.
2. Connect the VGA/HDMI cable from your monitor to the computer.
Connecting the VGA cable
Connecting the HDMI cable (sold separately)
12 | Setting up the monitor
Organizing cables
Use the cable-management slot to organize the cables connected to your monitor.
Setting up the monitor | 13
Disconnecting the monitor stand
NOTE: To prevent scratches on the LCD screen while removing the stand,
ensure that the monitor is placed on a soft and clean surface.
To remove the stand:
1. Place the monitor on a soft cloth or cushion.
2. Use a long and thin screwdriver to push the release latch.
3. After the latch is released, remove the stand away from the monitor.
2
2
3
14 | Setting up the monitor
Operating your monitor
Power on the monitor
Press the
button to turn on the monitor.
Using the front panel controls
Use the control buttons on the front of the monitor to adjust the image being
displayed.
1
2
3
4
5
The following table describes the front panel buttons:
Front Panel Button
1
Description
Use this button to choose from a list of preset
modes.
Shortcut key/Preset Modes
Use this button to directly access the brightness/
contrast menu.
Shortcut key/
Brightness/Contrast
Menu
Use the menu button to launch the on-screen
display (OSD) and select the OSD menu. See
Accessing the OSD menu.
Use this button to go back to the main menu or
exit the OSD main menu.
Exit
Operating your monitor | 15
2&3
Use the power button to turn the monitor on and
off.
Power On/Off button (with Solid white light indicates the monitor is turned
LED indicator)
on. Blinking white light indicates it is in powersave mode.
OSD controls
Use the buttons on the front of the monitor to adjust the image settings.
1 2 3 4
Front Panel Button
1
Description
Use the up button to increase values or move up in a
menu.
Up
2
Use the down button to decrease values or move
down in a menu.
Down
3
Use the OK button to confirm your selection in a
menu.
OK
4
Use the back button to go back to the previous menu.
Back
16 | Operating your monitor
Using the on-screen display (OSD) menu
Accessing the OSD menu
NOTE: Any changes you make are automatically saved when you move to
another menu, exit the OSD menu, or wait for the OSD menu to automatically
close.
1. Press the
button to display the OSD main menu.
Main menu for analog (VGA) input
Dell SE2417HG
Energy Use
Brightness / Contrast
Auto Adjust
Input Source
Color
Display
Energy
75%
75%
Menu
Personalize
Others
Resolution: 640x480, 60Hz
Maximum: 1920x1080, 60Hz
2. Press the
and
buttons to move between the setting options. As you move
from one icon to another, the option is highlighted.
3. Press the
4. Press
button once to activate the highlighted option.
and
button to select the desired parameter.
5. Press
and then use the
and
the menu, to make your changes.
6. Select the
buttons, according to the indicators on
button to return to the main menu.
Operating your monitor | 17
Icon
Menu and
Submenus
Description
Brightness/
Contrast
Use this menu to activate brightness/contrast adjustment.
Dell SE2417HG
Energy Use
Brightness / Contrast
Auto Adjust
Input Source
Color
Display
Energy
75%
75%
Menu
Personalize
Others
Resolution: 640x480, 60Hz
Brightness
Maximum: 1920x1080, 60Hz
Brightness adjusts the luminance of the backlight.
Press the
button to increase the brightness and press
the
button to decrease the brightness (min. 0 / max.
100).
NOTE: Manual adjustment of brightness is disabled when
dynamic contrast is switched on.
Contrast
Adjust the brightness first, and then adjust the contrast
only if further adjustment is necessary.
Press the
button to increase the contrast and press the
button to decrease the contrast (min. 0 / max. 100).
The contrast function adjusts the degree of difference
between darkness and lightness on the monitor screen.
18 | Operating your monitor
Auto Adjust
Use this key to activate automatic setup and adjust menu.
Dell SE2417HG
Energy Use
Brightness / Contrast
Auto Adjust
Press
to adjust the screen automatically.
Input Source
Color
Display
Energy
Menu
Personalize
Others
Resolution: 640x480, 60Hz
Maximum: 1920x1080, 60Hz
The following dialog appears on a black screen as the
monitor self-adjusts to the current input:
Auto Adjustment in Progress...
Auto adjustment allows the monitor to self-adjust to the
incoming video signal. After using auto adjustment, you
can further tune your monitor by using the pixel clock
(coarse) and phase (fine) controls under display settings.
NOTE: Auto adjust does not occur if you press the
button while there are no active video input signals or
attached cables.
This option is only available when you are using the
analog (VGA) connector.
Operating your monitor | 19
Input Source
Use the input source menu to select between the different
video signals that may be connected to your monitor.
Dell SE2417HG
Energy Use
Brightness / Contrast
VGA
Auto Adjust
HDMI1
Input Source
HDMI2
Color
Auto Select
Display
Reset Input Source
On
Energy
Menu
Personalize
Others
Resolution: 640x480, 60Hz
Auto Select
VGA
HDMI
Color
Maximum: 1920x1080, 60Hz
Select auto select to scan for available input signals.
Select VGA input when you are using the analog (VGA)
connector. Push
to select the VGA input source.
Select HDMI input when you are using the HDMI
connector. Push
to select the HDMI input source.
Use color to adjust the color setting mode.
Dell SE2417HG
Energy Use
Brightness / Contrast
Preset Modes
Standard
Auto Adjust
Input Color Format
RGB
Input Source
Reset Color
Color
Display
Energy
Menu
Personalize
Others
Resolution: 640x480, 60Hz
20 | Operating your monitor
Maximum: 1920x1080, 60Hz
Preset Modes
When you select preset modes, you can choose standard,
multimedia, movie, game, paper, warm, cool, or custom
color from the list.
∞∞ Standard: Loads the monitor's default color settings.
This is the default preset mode.
∞∞ Multimedia: Loads color settings ideal for multimedia
applications.
∞∞ Movie: Loads color settings ideal for movies.
∞∞ Game: Loads color settings ideal for most gaming
applications.
∞∞ Paper: Loads brightness and sharpness settings ideal
for viewing text. Blend the text background to simulate
paper media without affecting color images. Applies to
RGB input format only.
∞∞ Warm: Increases the color temperature. The screen
appears warmer with a red/yellow tint.
∞∞ Cool: Decreases the color temperature. The screen
appears cooler with a blue tint.
∞∞ Custom Color: Allows you to manually adjust the color
settings.
Press the
and
buttons to adjust the three colors
(R, G, B) values and create your own preset color mode.
Dell SE2417HG
Brightness / Contrast
Auto Adjust
Energy Use
Preset Modes
Standard
Multimedia
Input Source
Movie
Color
Game
Display
Paper
Energy
Warm
Menu
Cool
Personalize
Custom Color
Others
Resolution: 640x480, 60Hz
Maximum: 1920x1080, 60Hz
Operating your monitor | 21
Input Color
Format
Allows you to set the video input mode to:
∞∞ RGB: Select this option if your monitor is connected to
a computer or DVD player using the HDMI cable.
∞∞ YPbPr: Select this option if your DVD player supports
only YPbPr output.
Dell SE2417HG
Energy Use
Brightness / Contrast
Auto Adjust
Input Source
Input Color Format
RGB
YPbPr
Color
Display
Energy
Menu
Personalize
Others
Resolution: 640x480, 60Hz
Hue
Saturation
Maximum: 1920x1080, 60Hz
This feature can shift the color of the video image to green
or purple. This is used to adjust the desired flesh tone
color. Use
or
to adjust the hue from 0 to 100.
Press
to increase the green shade of the video image.
Press
to increase the purple shade of the video image.
NOTE: Hue adjustment is available only when you select
Movie or Game preset mode.
This feature can adjust the color saturation of the video
image. Use
or
to adjust the saturation from 0 to
100.
Press
to increase the monochrome appearance of the
video image.
Press
image.
Reset Color
to increase the colorful appearance of the video
NOTE: Saturation adjustment is available only when you
select movie or game preset mode.
Allows your monitor color settings to the factory settings.
22 | Operating your monitor
Display
Use the display to adjust image.
Dell SE2417HG
Energy Use
Brightness / Contrast
Aspect Ratio
Wide 16:9
Auto Adjust
Horizontal Position
50
Input Source
Vertical Position
50
Color
Sharpness
50
Display
Pixel Clock
50
Energy
Phase
1
Personalize
Response Time
Normal
Others
Reset Display
Menu
Resolution: 1920x1080, 60Hz
Aspect Ratio
Horizontal
Position
Vertical Position
Sharpness
Pixel Clock
Phase
Dynamic
Contrast
Adjusts the image ratio to wide 16:9, 4:3 or 5:4.
Use
or
the buttons to adjust image left and right.
Minimum is 0 (-). Maximum is 100 (+).
Use the
or
buttons to adjust image up and down.
Minimum is 0 (-). Maximum is 100 (+).
This feature can make the image look sharper or softer.
Use
or
to adjust the sharpness from 0 to 100.
The phase and pixel clock adjustments allow you to adjust
your monitor to your preference. Use
or
buttons to
adjust for best image quality. Minimum is 0 (-). Maximum
is 100 (+).
If satisfactory results are not obtained using the phase
adjustment, use the pixel clock (coarse) adjustment and
then use phase (fine), again. Minimum is 0 (-). Maximum is
100 (+).
Allows you to increase the level of contrast to provide
sharper and more detailed image quality.
Press the
off.
button to select the dynamic contrast on or
NOTE: Dynamic contrast provides higher contrast if you
select game or movie preset mode.
Response Time
Reset Display
User can select between fast or normal.
Select this option to restore default display settings.
Operating your monitor | 23
Energy
Dell SE2417HG
Energy Use
Brightness / Contrast
Power Button LED
Auto Adjust
Reset Energy
On During Active
Input Source
Color
Display
Energy
Menu
Personalize
Others
Resolution: 640x480, 60Hz
Maximum: 1920x1080, 60Hz
Power Button
LED
Allows you to set the power LED indicator on during
active or off during active to save energy.
Reset Energy
Select this option to restore default Energy settings.
Menu
Select this option to adjust the settings of the OSD, such
as, the languages of the OSD, the amount of time the
menu remains on screen and so on.
Dell SE2417HG
Energy Use
Brightness / Contrast
Language
English
Auto Adjust
Transparency
20
Input Source
Timer
20 s
Color
Lock
Unlock
Display
Reset Menu
Energy
Menu
Personalize
Others
Resolution: 640x480, 60Hz
Language
Maximum: 1920x1080, 60Hz
Language options set the OSD display to one of the eight
languages (English, Spanish, French, German, Brazilian
Portuguese, Russian, Simplified Chinese, or Japanese).
Transparency
Select this option to change the menu transparency by
pressing the
and
buttons from 0 to 100.
Timer
OSD hold time: sets the length of time the OSD will
remain active after the last time you pressed a button.
Use
or
to adjust the slider in 1 second increments,
from 5 to 60 seconds.
24 | Operating your monitor
Lock
Controls user access to adjustments. When lock is
selected, no user adjustments are allowed. All buttons are
locked.
NOTE: When the OSD is locked, pressing the menu key
takes you directly to the OSD settings menu, with 'OSD
Lock' pre-selected on entry. Press and hold
key for 10
seconds to unlock and allow user access to all applicable
settings.
Reset Menu
Reset all OSD settings to the factory preset values.
Personalize
Users can choose a feature from shortcut key 1, shortcut
key 2, reset personalization, preset modes or brightness/
contrast and set it as a shortcut key.
Dell SE2417HG
Energy Use
Brightness / Contrast
Shortcut Key 1
Preset Modes
Auto Adjust
Shortcut Key 2
Brightness / Contrast
Input Source
Reset Personalization
Color
Display
Energy
Menu
Personalize
Others
Resolution: 640x480, 60Hz
Shortcut Key 1
Shortcut Key 2
Reset
Personalization
Others
Maximum: 1920x1080, 60Hz
User can select one of the followings: preset modes,
brightness/contrast, auto adjust, input source, aspect ratio
to set the shortcut key 1.
User can select one of the followings: preset modes,
brightness/contrast, auto adjust, input source, aspect ratio
to set the shortcut key 2.
Allows you to restore shortcut key to the default setting.
Dell SE2417HG
Energy Use
Brightness / Contrast
DDC/CI
Enable
Auto Adjust
LCD Conditioning
Disable
Input Source
Reset Others
Color
Factory Reset
Display
Energy
Menu
Personalize
Others
Resolution: 640x480, 60Hz
Maximum: 1920x1080, 60Hz
Operating your monitor | 25
DDC/CI
DDC/CI (display data channel/command interface) allows
your monitor parameters (brightness, color balance and
etc.) to be adjustable via the software on your computer.
You can disable this feature by selecting disable.
Enable this feature for best user experience and optimum
performance of your monitor.
Dell SE2417HG
Brightness / Contrast
Energy Use
Enable
DDC/CI
Auto Adjust
Disable
Input Source
Color
Display
Energy
Menu
Personalize
Others
Resolution: 640x480, 60Hz
LCD
Conditioning
Maximum: 1920x1080, 60Hz
Helps reduce minor cases of image retention. Depending
on the degree of image retention, the program may
take some time to run. To start LCD conditioning, select
Enable.
Dell SE2417HG
Energy Use
Brightness / Contrast
Auto Adjust
Input Source
LCD Conditioning
Enable
Disable
Color
Display
Energy
Menu
Personalize
Others
Resolution: 640x480, 60Hz
Reset Other
Factory Reset
Maximum: 1920x1080, 60Hz
Reset all settings under the Others setting menu to the
factory preset values.
Reset all settings to the factory preset values.
NOTE: Your monitor has a built-in feature to automatically calibrate the
brightness to compensate for LED aging.
26 | Operating your monitor
OSD warning messages
When the Dynamic Contrast feature is enabled (in these preset modes: Game or
Movie), the manual brightness adjustment is disabled.
Dell SE2417HG
To allow manual adjustment of brightness, the Dynamic Contrast
will be switched off.
Do you want to continue?
No
Yes
When the monitor does not support a particular resolution mode, the following
message is displayed:
Dell SE2417HG
The current input timing is not supported by the monitor display.
Please change your input timing to 1920x1080, 60Hz or any
other monitor listed timing as per the monitor specifications.
This means that the monitor cannot synchronize with the signal that it is receiving
from the computer. See Monitor specifications for the Horizontal and Vertical
frequency ranges addressable by this monitor. Recommended mode is 1920 x 1080.
Before the DDC/CI function is disabled, the following message is displayed:
Dell SE2417HG
The function of adjusting display setting using PC application will
be disabled.
Do you wish to disable DDC/CI function?
No
Yes
When the monitor enters the Power Save Mode, the following message appears:
Dell SE2417HG
Entering Power Save Mode.
Operating your monitor | 27
If you press any button other than the power button, the following messages will
appear depending on the selected input:
Dell SE2417HG
No VGA signal from your device.
?
Press any key on the keyboard or move the mouse to wake it up.
If there is no display, press the monitor button again to select the correct
input source.
If VGA or HDMI cable is not connected, a floating dialog box as shown below appears.
The monitor will enter Power Save Mode after 5 minutes if left at this state.
Dell SE2417HG
?
No VGA Cable
The display will go into Power Save Mode in 5 minutes.
www.dell.com/support/monitors
Dell SE2417HG
?
No HDMI1 Cable
The display will go into Power Save Mode in 5 minutes.
www.dell.com/support/monitors
Dell SE2417HG
?
No HDMI2 Cable
The display will go into Power Save Mode in 5 minutes.
www.dell.com/support/monitors
See Troubleshooting for more information.
28 | Operating your monitor
Setting up your monitor
Setting the maximum resolution
To set the maximum resolution for the monitor:
1. For Windows 8 and Windows 8.1, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
4. Click OK.
If you do not see 1920 x 1080 as an option, you may need to update your graphics
driver. Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or portable computer:
∞∞ Go to www.dell.com/support, enter your computer’s Service Tag, and download
the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
∞∞ Go to the support site for your computer and download the latest graphic
drivers.
∞∞ Go to your graphics card website and download the latest graphic drivers.
Operating your monitor | 29
Using tilt
The stand shipped with your monitor supports tilt upto 5 degree forward and 21
degree backward.
5°
30 | Operating your monitor
21°
Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
Safety instructions.
Self-test
Your monitor provides a self-test feature that allows you to check if your monitor is
functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1. Turn off both your computer and the monitor.
2. Disconnect all video cables from the monitor. This way, the computer doesn’t
have to be involved.
3. Turn on the monitor.
If the monitor is working correctly, it detects that there is no signal and one of the
following message appears. While in self-test mode, the power LED remains white.
Dell SE2417HG
?
No VGA Cable
The display will go into Power Save Mode in 5 minutes.
www.dell.com/support/monitors
Dell SE2417HG
?
No HDMI1 Cable
The display will go into Power Save Mode in 5 minutes.
www.dell.com/support/monitors
Dell SE2417HG
?
No HDMI2 Cable
The display will go into Power Save Mode in 5 minutes.
www.dell.com/support/monitors
Troubleshooting | 31
NOTE: This box also appears during normal system operation, if the video cable
is disconnected or damaged.
4. Turn off your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
If your monitor remains dark after you reconnect the cables, check your video
controller and computer.
Built-in diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if any screen
abnormality you experience is an inherent problem with your monitor, or with your
computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is
unplugged and the monitor is in self-test mode.
1
2
3
4
5
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The
monitor then goes into the self-test mode.
3. Press and hold button 1 and button 4 simultaneously for 2 seconds. A gray
screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press button 4 on the front panel again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text
screens.
The test is complete when the text screen appears. To exit, press button 4 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.
32 | Troubleshooting
Common problems
The following table contains general information about common monitor problems
you might encounter and the possible solutions:
Common
Symptoms
Possible Solutions
No video/power LED
off
∞∞ Ensure that the video cable connecting the monitor and the
computer is properly connected and secure.
∞∞ Verify that the power outlet is functioning properly using any other
electrical equipment.
∞∞ Ensure that the correct input source is selected via the Input source
menu.
No video/power LED
on
∞∞ Increase brightness and contrast controls using the OSD.
∞∞ Perform monitor self-test feature check.
∞∞ Check for bent or broken pins in the video cable connector.
∞∞ Run the built-in diagnostics.
∞∞ Ensure that the correct input source is selected via the Input source
menu.
Poor focus
∞∞ Eliminate video extension cables.
∞∞ Reset the monitor to Factory Settings (Factory Reset).
∞∞ Change the video resolution to the correct aspect ratio.
Shaky/jittery video
∞∞ Reset the monitor to Factory Settings (Factory Reset).
∞∞ Check environmental factors.
∞∞ Relocate the monitor and test in another room.
Missing pixels
∞∞ Cycle power on-off.
∞∞ Pixel that is permanently Off is a natural defect that can occur in LCD
technology.
∞∞ For more information on Dell Monitor Quality and Pixel Policy, see
Dell Support site at www.dell.com/support/monitors.
Stuck-on pixels
∞∞ Cycle power on-off.
∞∞ Pixel that is permanently off is a natural defect that can occur in LCD
technology.
∞∞ For more information on Dell Monitor Quality and Pixel Policy, see
Dell Support site at www.dell.com/support/monitors.
Brightness problems
∞∞ Reset the monitor to Factory Settings (Factory Reset).
∞∞ Adjust brightness & contrast controls via OSD.
Geometric distortion
∞∞ Reset the monitor to Factory Settings (Factory Reset).
∞∞ Adjust horizontal & vertical controls via OSD.
Horizontal/vertical
lines
∞∞ Reset the monitor to Factory Settings (Factory Reset).
∞∞ Perform monitor self-test feature check and determine if these lines
are also in self-test mode.
∞∞ Check for bent or broken pins in the video cable connector.
∞∞ Run the built-in diagnostics.
Troubleshooting | 33
Synchronization
problems
∞∞ Reset the monitor to Factory Settings (Factory Reset).
∞∞ Perform monitor self-test feature check to determine if the
scrambled screen appears in self-test mode.
∞∞ Check for bent or broken pins in the video cable connector.
∞∞ Restart the computer in the safe mode.
Safety related issues
∞∞ Do not perform any troubleshooting steps.
∞∞ Contact Dell immediately.
Intermittent
problems
∞∞ Ensure that the video cable connecting the monitor to the computer
is connected properly and is secure.
∞∞ Reset the monitor to Factory Settings (Factory Reset).
∞∞ Perform monitor self-test feature check to determine if the
intermittent problem occurs in self-test mode.
Missing color
∞∞ Perform monitor self-test feature check.
∞∞ Ensure that the video cable connecting the monitor to the computer
is connected properly and is secure.
∞∞ Check for bent or broken pins in the video cable connector.
Wrong color
∞∞ Change the Color Setting Mode in the Color Settings OSD to
Graphics or Video depending on the application.
∞∞ Try different Preset Modes in Color settings OSD. Adjust R/G/B value
in Custom Color in Color settings OSD.
∞∞ Change the Input Color Format to RGB or YPbPr in the Color
settings OSD.
∞∞ Run the built-in diagnostics.
Image retention from ∞∞ Use the Power Management feature to turn off the monitor at all
a static image left
times when not in use (for more information, see Power management
on the monitor for a
modes).
long period of time
∞∞ Alternatively, use a dynamically changing screensaver.
Video ghosting or
overshooting
∞∞ Change the Response Time in the Display OSD to Fast or Normal
depending on your application and usage.
34 | Troubleshooting
Product-specific problems
Specific
Symptoms
Possible Solutions
Screen image is too
small
∞∞ Check the Aspect Ratio setting in the Display settings OSD.
∞∞ Reset the monitor to Factory Settings (Factory Reset) .
Cannot adjust the
monitor with the
buttons on the side
panel
∞∞ Turn off the monitor, unplug the power cord, plug it back, and then
turn on the monitor.
∞∞ Check if the OSD menu is locked. If yes, press and hold the button
above the power button for 10 seconds to unlock. (For more
information, see Lock).
No input signal when ∞∞ Check the signal source. Ensure the computer is not in standby
user controls are
or sleep mode by moving the mouse or pressing any key on the
pressed
keyboard.
∞∞ Check if the video cable is plugged in properly. Disconnect and
reconnect the video cable if necessary.
∞∞ Reset the computer or video player.
The picture does not
fill the entire screen
∞∞ Due to different video formats (aspect ratio) of DVDs, the monitor
may display in full screen.
∞∞ Run the built-in diagnostics.
Troubleshooting | 35
Appendix
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC notices (U.S. Only) and other regulatory
information
For FCC notices and other regulatory information, see the regulatory compliance
website located at www.dell.com/regulatory_compliance.
Contacting Dell
To contact Dell for sales, technical assistance, or customer service issues:
1. Go to www.dell.com/contactdell.
2. Verify your country or region in the Choose a Country/Region drop-down list at
the bottom of the page.
3. Select the appropriate service or support link based on your requirement or
choose the method of contacting Dell that is convenient for you. Dell provides
several online and telephone-based support and service options. Availability
varies by country and product, and some services may not be available in your
area.
NOTE: If you do not have an active internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
36 | Troubleshooting
Monitor specifications
Flat panel specifications
Model
SE2417HG/SE2417HGR
Screen type
Active matrix - TFT LCD
Panel type
TN
Viewable image
Diagonal
599.44 mm (23.60 in)
Horizontal, Active Area
521.28 mm (20.52 in)
Vertical, Active Area
293.22 mm (11.54 in)
Area
1528.50 cm2 (236.80 in2)
Pixel pitch
0.2715 mm
Viewing angle (vertical /
horizontal)
160 degrees (vertical) typical
Luminance output
300 cd/m² (typical)
Contrast ratio
1000 to 1 (typical)
170 degrees (horizontal) typical
8,000,000 to 1 (Dynamic Contrast)
Faceplate coating
Anti-glare with 3H hardness
Backlight
LED light bar system
Response time
2 ms typical (G to G)
Color depth
16.7 million colors
Color gamut
CIE 1976 (84%), CIE 1931 (72%)
Resolution specifications
Model
SE2417HG/SE2417HGR
Horizontal scan range
30 kHz to 83 kHz (automatic)
Vertical scan range
56 Hz to 76 Hz (automatic)
Maximum preset resolution
1920 x 1080 at 60 Hz
Monitor specifications | 37
Supported video modes
Model
SE2417HG/SE2417HGR
Video display capabilities (HDMI ) 480p, 480i, 576p, 720p, 1080p, 576i, 1080i
Preset display modes
Display Mode
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal /
Vertical)
VESA, 720 x 400
31.5
70.1
28.3
-/+
VESA, 640 x 480
31.5
60.0
25.2
-/-
VESA, 640 x 480
37.5
75.0
31.5
-/-
VESA, 800 x 600
37.9
60.3
40.0
+/+
VESA, 800 x 600
46.9
75.0
49.5
+/+
VESA, 1024 x 768
48.4
60.0
65.0
-/-
VESA, 1024 x 768
60.0
75.0
78.8
+/+
VESA, 1152 x 864
67.5
75.0
108.0
+/+
VESA, 1280 x 1024
64.0
60.0
108.0
+/+
VESA, 1280 x 1024
80.0
75.0
135.0
+/+
VESA, 1600 x 1200
75.0
60.0
162.0
+/+
VESA, 1920 x 1080
67.5
60.0
148.5
+/+
Electrical specifications
Model
SE2417HG/SE2417HGR
Video input signals
∞∞ Analog RGB, 0.7 Volts +/-5%, positive polarity at 75
ohm input impedance
∞∞ HDMI 1.4, 600mV for each differential line,
100 ohm input impedance per differential pair
AC input voltage/frequency/ 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz /
current
1.6A (typical)
Inrush current
38 | Monitor specifications
∞∞ 120 V: 40 A (Max.) at 0°C (cold start)
∞∞ 240 V: 80 A (Max.) at 0°C (cold start)
Physical characteristics
Model
SE2417HG/SE2417HGR
Signal cable type
∞∞ Digital: detachable, HDMI, 19 pins.
∞∞ Analog: detachable, D-Sub, 15 pins
Dimensions (with stand)
Height
422.50 mm (16.63 in)
Width
555.20 mm (21.86 in)
Depth
179.90 mm (7.08 in)
Dimensions (without stand)
Height
330.10 mm (13.00 in)
Width
555.20 mm (21.86 in)
Depth
55 mm (2.17 in)
Stand dimensions
Height
178.00 mm (7.01 in)
Width
250.00 mm (9.84 in)
Depth
179.90 mm (7.08 in)
Weight
Weight with packaging
6.48 kg (14.29 lb)
Weight with stand assembly and 4.51 kg (9.94 lb)
cables
Weight without stand assembly
(no cables)
3.40 kg (7.50 lb)
Weight of stand assembly
0.67 kg (1.48 lb)
Front-frame gloss (minimum)
Black frame - 85 gloss units
Monitor specifications | 39
Environmental characteristics
Model
SE2417HG/SE2417HGR
Temperature
Operating
0°C to 40°C (32°F to 104°F)
Non-operating
∞∞ Storage
∞∞ Shipping
-20°C to 60°C (-4°F to 140°F)
Humidity
Operating
10% to 80% (non-condensing)
Non-operating
∞∞ Storage
∞∞ Shipping
10% to 90% (non-condensing)
Altitude
Operating (maximum)
5,000 m (16,400 ft)
Non-operating (maximum)
12,192 m (40,000 ft)
Thermal dissipation
(maximum)
(typical)
∞∞ 85.32 BTU/hour
∞∞ 58.01 BTU/hour
Power management modes
If you have VESA's DPM™ compliance display card or software installed in your PC,
the monitor can automatically reduce its power consumption when not in use. This
is referred to as Power Save Mode*. If the computer detects input from the keyboard,
mouse or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.
* Zero power consumption in off mode can only be achieved by disconnecting the
main cable from the monitor.
40 | Monitor specifications
VESA
Modes
Horizontal
Sync
Vertical
Sync
Video
Power
Indicator
Power
Consumption
Normal
operation
Active
Active
Active
White
25 W (maximum)**
Active-off
mode
Inactive
Inactive
Blanked
White
(Glowing )
Less than 0.3 W
Switch off
-
-
-
Off
Less than 0.3 W
17 W (typical)
Energy Star
On Mode
Power Consumption
16.5 W***
** Maximum power consumption with max luminance.
*** Energy consumption (On Mode) is tested at 230 Volts / 50 Hz.
This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making
decisions about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.
The OSD functions only in the normal operation mode. When any button is pressed
in the Active-off mode, the following message will be displayed:
Dell SE2417HG
?
No VGA signal from your device.
Press any key on the keyboard or move the mouse to wake it up.
If there is no display, press the monitor button again to select the correct
input source.
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR-compliant.
Monitor specifications | 41
Pin assignments
VGA connector
Pin Number
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
15-pin Side of the Connected Signal Cable
Video-Red
Video-Green
Video-Blue
GND
Self-test
GND-R
GND-G
GND-B
Computer 5V/3.3V
GND-sync
GND
DDC data
H-sync
V-sync
DDC clock
42 | Monitor specifications
HDMI connector
Pin Number
1
2
3
4
5
19-pin Side of the Connected Signal Cable
T.M.D.S. Data 2T.M.D.S. Data 2 Shield
T.M.D.S. Data 2+
T.M.D.S. Data 1+
T.M.D.S. Data 1 Shield
6
7
8
9
10
11
12
13
14
15
16
17
18
19
T.M.D.S. Data 1 T.M.D.S. Data 0+
T.M.D.S. Data 0 Shield
T.M.D.S. Data 0T.M.D.S. Clock +
T.M.D.S. Clock Shield
T.M.D.S. Clock CEC
Reserved (N.C. on device)
SCL
SDA
DDC/CEC Ground
+5V Power
Hot Plug Detect
Monitor specifications | 43
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