FarStone Total Backup Recovery 7 Home User'

FarStone Total Backup Recovery
7 Home
User’s Guide
Copyright Notice
No part of this publication may be copied, transmitted, stored in a retrieval system or
translated into any language in any form or by any means without the expressed written
permission of FarStone Technology, Inc.
FarStone grants you the right to use one copy of the enclosed software program (“SOFTWARE”)
on a single computer. If the SOFTWARE is installed on a network, or more than one user can run
the SOFTWARE at the same time, you must purchase an additional license for each additional
user or computer.
Trademark
FarStone® is a trademark of FarStone Technology, Inc. Microsoft, Windows® and MS-DOS®
are registered trademarks of Microsoft Corporation. Other product names mentioned in this
User’s Guide may be trademarks or registered trademarks of their respective companies.
FarStone Technology, Inc.
U.S. Headquarters:
1758‐B North Shoreline Blvd Mountain View, CA 94043 Phone: (650)969‐4567 Fax: (650)968‐4567 www.farstone.com
Asia-Pacific Offices
9F-4, No.87, Sec 4
Jhongsiao E. Rd.
Taipei City 106,Taiwan
Phone: 886-2-2777-2887
Fax: 886-2-2777-2857
www.farstone.com.tw
Technical Support
Answers to frequently asked questions are posted on our website at
www.farstone.com/support/faqs. For other support issues, please contact FarStone Technical
Support at www.farstone.com/support.
Copyright© 2000-2010 FarStone Technology, Inc. All rights reserved.
Software License Agreement
FARSTONE TECHNOLOGY, INC. (FARSTONE) END USER LICENSE AGREEMENT FOR
BACKUP RECOVERY , HEREAFTER REFERRED TO AS THE “SOFTWARE”
TOTAL
PLEASE READ CAREFULLY: THE USE OF THIS “SOFTWARE” IS SUBJECT TO THE “SOFTWARE”
LICENSE TERMS OF FARSTONE AND OTHER LICENSORS WHO’S SOFTWARE MAY BE BUNDLED
WITH THIS PRODUCT.
BY YOUR USE OF THE “SOFTWARE” INCLUDED WITH THIS PRODUCT YOU AGREE TO THE
LICENSE TERMS REQUIRED BY THE LICENSOR OF THE “SOFTWARE”, AS SET FORTH BELOW.
IF YOU DO NOT AGREE TO THE LICENSE TERMS APPLICABLE TO THE “SOFTWARE”, YOU MAY
RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.
LICENSE AND WARRANTY:
The software that accompanies this license (the “Software”) is the property of FARSTONE or its
licensors and is protected by copyright law. While FARSTONE continues to own the Software,
you will have certain rights to use the Software after your acceptance of this license. Except as
may be modified by a license addendum which accompanies this license, your rights and
obligations with respect to the use of this Software are as follows:
A. Single User License:
(a) Use the “Software” on a single computer system or network, and only by a single user
at a time. If you wish to use the “Software” for more users, you will need an additional
License for each user.
(b) Make one copy of the “Software” in machine-readable form solely for back-up purposes
provided you reproduce FarStone’s copyright proprietary legends. Notwithstanding the
foregoing, the “Software” may be used on the home, laptop or other secondary computer
of the principal user of the “Software”, and an additional copy of the “Software” may be
made to support such use. As used in this License, the “Software” is “in use” when it is
either loaded into RAM or installed on a hard disk or other permanent memory device. The
“Software” may be “in use” on only one computer at any given time. (Different License
terms and fees are applicable for networked or multiple user applications.) As a specific
condition of this License, you agree to use the “Software” in compliance with all applicable
laws, including copyright laws, and that you will not copy, transmit, perform or distribute
any audio or other content using the “Software” without obtaining all necessary Licenses or
permissions from the owner of the content.
B. Multiple User License:
Make one copy of the “Software” in machine-readable form solely for back-up purposes,
provided you reproduce FarStone’s copyright proprietary legends.
You must acquire and dedicate a License for each separate computer on which any part or
portion of the “Software” is installed or run As used in this License, the “Software” or any part
or portion of the “Software” is “in use” when it is either loaded into RAM or installed on a hard
disk or other permanent memory device including any networked or shared environment where
either direct or indirect connections are made through software or hardware which pools or
aggregates connections.
As a specific condition of this License, you agree to use the “Software” in compliance with all
applicable laws, including copyright laws, and that you will not copy, transmit, perform or
distribute any audio or other content using the “Software” without obtaining all necessary
Licenses or permissions from the owner of the content.
C. Restrictions:
You may not distribute copies of the “Software” to others or electronically transfer the
“Software” from one computer to another over a network. You may not post or otherwise make
available the “Software”, or any portion thereof, in any form, on the Internet. You may not use
the “Software” in a computer service business, including in time-sharing applications. The
“Software” contains trade secrets and, in order to protect them, you may not decompile,
reverse engineer, disassemble, or otherwise reduce the “Software” to a human-perceivable
form. YOU MAY NOT MODIFY, ADAPT, TRANSLATE, RENT, LEASE, LOAN, RESELL FOR PROFIT,
DISTRIBUTE, NETWORK OR CREATE DERIVATIVE WORKS BASED UPON THE “SOFTWARE” OR
ANY PART THEREOF.
D. Limited Warranty:
FarStone warrants that the media on which the Software is distributed will be free from defects
for a period of fourteen (14) days from the date of delivery of the Software to you. Your sole
remedy in the event of a breach of this warranty will be that FarStone will, at its option, replace
any defective media returned to FarStone within the warranty period or refund the money you
paid for the Software. FarStone does not warrant that the Software will meet your
requirements or that operation of the Software will be uninterrupted or that the Software will
be error-free.
THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER
EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO
STATE.
E. Limitation of Liability:
IN NO EVENT WILL FARSTONE OR ITS LICENSORS BE LIABLE TO YOU FOR ANY INCIDENTAL,
CONSEQUENTIAL OR INDIRECT DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS,
OR LOSS OF DATA, EVEN IF FARSTONE OR A LICENSOR HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY. Some states do
not allow the exclusion or limitation of special, incidental, or consequential damages, so the
above limitation or exclusion may not apply to you.
F. General:
You acknowledge that you have read this Agreement, understand it, and that by using the
“Software” you agree to be bound by its terms and conditions. You further agree that it is the
complete and exclusive statement of the agreement between FarStone and you, and
supersedes any proposal or prior agreement, oral or written, and any other communication
between FarStone and you relating to the subject matter of this Agreement. No additional or
any different terms will be enforceable against FarStone unless FarStone gives its express
consent, including an express waiver of the terms of this Agreement, in writing signed by an
officer of FarStone. You assume full responsibility for the use of the “Software” and agree to use
the “Software” legally and responsibly.
Should any provision of this Agreement be declared unenforceable in any jurisdiction, and then
such provision shall be deemed severable from this Agreement and shall not affect the
remainder hereof. FarStone reserves all rights in the “Software” not specifically granted in this
Agreement.
Additional Terms and Conditions:
In addition to the above agreement, the following terms and conditions will also apply to Your
use of the Software:
A. You may use the Software on one Device to clone, or apply an image of a hard drive on that
Device, or to another hard drive on the same Device, a replacement Device, secondary media,
or network drive.
B. You may use the Software on a Device to create an image file of a hard drive on that Device
and store the image file on fixed or removable media for disaster recovery purposes.
C. You may use the Software as a boot disk to re-apply the hard drive image that was created
for disaster recovery purposes to the hard drive on the Device from which the disaster recovery
image was made or on a replacement Device provided that the software has been removed
from the original Device.
D. You may use the Software to clone a hard drive from a Device to a replacement Device, in
the manner described in the Software documentation and to use the Software on the
replacement Device provided that the Software has been removed from the original Device.
E. You may not use the Software commercially or non-commercially for the purpose of creating
an image on multiple Devices or hard drives, except for multiple hard drives installed in or
attached directly to the original Device.
F. For the purposes of this License Agreement, a virtual device is considered the same as a
physical device.
G. If the Software you have licensed includes the Recovery Manager the following uses and
restrictions apply to the Software:
(i) The Recovery Manager contains Windows® software licensed from Microsoft Corporation.
Microsoft Corporation has no liability to You for the Component. Any support for the
Component will be provided by FarStone in accordance with FarStone’s then-current support
guidelines.
(ii) THE RECOVERY MANAGER CONTAINS A TIME-OUT FEATURE THAT WILL AUTOMATICALLY
RE-BOOT THE DEVICE AFTER SEVENTY-TWO HOURS OF CONTINUOUS USE. THIS TIME-OUT
FEATURE WILL RESET EACH TIME THE COMPONENT IS RE-LAUNCHED.
(iii) The Recovery Manager may be used as a boot, diagnostic, disaster recovery, setup,
restoration, emergency service, installation, test, and configuration utility program. Use of
the Component as a general purpose operating system or as a substitute for a fully functional
version of any operating system product is strictly prohibited.
Windows® is a registered trademark of Microsoft Corporation.
Should you have any questions concerning this Agreement, you may contact FarStone by
writing to:
FarStone Technology, Inc.
Legal Department
1758‐B North Shoreline Blvd Mountain View, CA 94043 Chapter 1: Introduction..........................................................................................................10 1.1 Product Overview ................................................................................................................. 10 1.2 Powerful Backup Features ................................................................................................. 10 1.3 Other Features and Benefits ............................................................................................ 10 1.4 Newly-added Features ........................................................................................................ 11 Chapter 2: Installing and Uninstalling Total Backup Recovery ...........................12 2.1 System Requirements......................................................................................................... 12 2.2 Start Total Backup Recovery Installation .................................................................... 12 2.2.1 Installing FarStone Total Backup Recovery 7 Home ........................................... 12 2.3 Uninstalling Total Backup Recovery............................................................................... 13 Chapter 3:
Total Backup Recovery Specific Terminology.....................................14 3.1 File Backup.............................................................................................................................. 14 3.2 Hard Drive Imaging ............................................................................................................. 14 3.3 Full and Incremental Backups ......................................................................................... 14 3.4 Total Backup Recovery Universal Restore ................................................................... 14 Chapter 4: Start Using Total Backup Recovery ...........................................................15 4.1 Activation and Deactivation.............................................................................................. 15 4.1.1 Activation............................................................................................................................. 15 4.1.2 Deactivation ....................................................................................................................... 17 4.2 Main Console .......................................................................................................................... 20 4.2.1 Quick Start.......................................................................................................................... 20 4.2.2 Jobs ....................................................................................................................................... 20 4.2.3 Settings................................................................................................................................ 22 4.3 Backup Console ..................................................................................................................... 23 4.3.1 File Backup ......................................................................................................................... 23 4.3.3 Back Up My Computer.................................................................................................... 27 4.4 Restore Console .................................................................................................................... 29 4.4.1 Restore Files ....................................................................................................................... 29 4.4.2 Restore Your Computer .................................................................................................. 30 4.4.3 Perform Universal Restore ............................................................................................ 32 4.5 Tools Tab................................................................................................................................... 33 4.5.1 Create a Bootable Rescue Disk ................................................................................... 33 4.5.2 Preview Backup Image................................................................................................... 33 Chapter 5: Recovery Manager .............................................................................................35 5.1 Enter Recovery Manager.................................................................................................... 35 5.1.1 Boot from Bootable Rescue Disk ................................................................................ 35 5.1.2 Boot into Windows via a USB Drive or USB Key .................................................. 35 5.2 Recovery Manager Main Console.................................................................................... 35 5.2.1 Quick Start.......................................................................................................................... 36 5.2.2 Restore Your Computer.................................................................................................. 36 5.2.3 Network Tab ....................................................................................................................... 38 5.2.4 Tools Tab .............................................................................................................................. 40 Chapter 6: Glossary ..................................................................................................................42 Chapter 7: Appendix ................................................................................................................43 7.1 Frequently Asked Questions............................................................................................. 43 Chapter 1: Introduction
1.1 Product Overview
With FarStone Total Backup Recovery Home 7, rest assured that all your important data including videos , images, music, documents, applications and entire hard disk are well protected and can easily be recovered in the event of any disaster. 1.2 Powerful Backup Features
Total Backup Recovery’s Suite of backup features includes:
•
Hard Drive Imaging: Backs up and restores a system with a complete copy of all files,
installed software, partition information, and system settings.
•
Incremental Backup: Manually or automatically updates save disk images without
ever leaving Windows. Incremental backup points log only the changes that have
occurred since the last Complete Backup.
•
File Backup: Manually or automatically backs up selected file/folder, file extension,
etc.
•
Universal Restore: Restores a complete system image of a particular configuration
to a different hardware configuration system or a Virtual Machine.
1.3 Other Features and Benefits
•
Complete External Backup: Store a complete system image on a USB hard drive, or
on a network share.
•
Easy Disk Image Updates: Incremental Backup lets you quickly update your saved
disk image without ever leaving Windows.
•
Flexible Backup: Back up your client’s hard drive to another local hard drive, network
drive, or a USB device.
•
Partition Support: Supports FAT,FAT32, NTFS and other unknown partitions.
•
Hardware Support: Supports IDE, EIDE, SATA, and SCSI/RAID hard drives.
•
100% Protection: Restore an operating system damaged by corrupt software,
human error, a virus attack, or a software bug.
10 •
FTP Support: Save another data copy onto a remote FTP server to enhance the
protection of files and even the whole computer.
1.4 Newly-added Features
•
Set Password: Enable users to set a password to prevent other unauthorized users from
changing program settings.
•
Simplified Quota Mangement: One base backups one folder when backuping, and users
can choose to maintain several base backups.
•
Google Desktop Search: Enable search engine support if you want to use Google
Desktop to locate and recover files and folders contained in Backup Images.
•
Customized File Backup Search: Users can restore file(s) by customized searching of
backup file(s).
11 Chapter 2: Installing and Uninstalling Total
Backup Recovery
2.1 System Requirements
•
•
•
•
CPU: Pentium or higher
RAM: 512 MB or more (1 GB or more for Vista)
Hard Drive: 250 MB free space
Supported Desktop Operating Systems: Windows® XP (32-bit & x64), Windows®
Vista (32-bit & 64-bit), Windows ® 7 (32-bit & x64)
2.2 Start Total Backup Recovery Installation
If you purchased a CD:
Insert the CD into your CD-ROM drive. The setup program should start automatically. If it
doesn’t, browse the CD and double-click on the Autorun.exe. Follow the prompts displayed
to finish your installation.
If you purchased an electronic download:
Save the executable file to your hard drive. Double-click on the file to launch the Total
Backup Recovery installer. Follow the prompts displayed to finish your installation.
2.2.1 Installing FarStone Total Backup Recovery 7 Home
1. Select Setup, and click Next.
2.
3.
4.
Select the language preference of the application, and click Next.
Carefully read the software license agreement. If you accept the terms of the agreement,
select I accept the terms in the license agreement, and click Next.
Enter your personal information and serial number, and click Next.
12 Note
Installation without purchasing a serial number will activate a time-limited
evaluation version of Total Backup Recovery.
5. Click Next to install to the default folder, or Change to select another location.
6. Click Install to launch the installation process.
7. Click Finish to complete the installation. You are required to restart your computer to launch
FarStone Total Backup Recovery 7 Home.
2.3 Uninstalling Total Backup Recovery
1. From the Windows Start menu, select Start ->Settings->Control Panel.
2. Double-click Add/Remove Programs, and select Change or Remove Programs.
3. Select FarStone Total Backup Recovery 7 Home, and click Remove to begin uninstalling
the associated component.
13 Chapter 3: Total Backup Recovery Specific
Terminology
3.1 File Backup
Total Backup Recovery File Backup monitors file changes. When a change is detected, Total
Backup Recovery will record it and back it up according to your schedule. File backups can be
stored locally or externally.
3.2 Hard Drive Imaging
Hard Drive Imaging can be used for bare-metal disaster recovery when hard drive failure
occurs.
3.3 Full and Incremental Backups
Full and incremental backup solutions aim to make storing several copies of the source data
more feasible. To accomplish this, a complete backup is taken initially and then incremental
backups can be scheduled or run manually (Incremental backup only stores the files or sectors
that have changed since the previous full or incremental backup). Restoring a system to a
certain point involves locating the complete backup and the incremental backups executed
between the time of the complete backup and the time of the restore.
3.4 Total Backup Recovery Universal Restore
With Total Backup Recovery Universal Restore, there is no need to reinstall the operating
system, applications, configuration files, individual files, and folders into the new system with
different hardware configuration, or to a virtual machine. With Universal Restore, you can
restore your system onto a similar or a different (than original) hardware configuration with a
few mouse-clicks.
14 Chapter 4: Start Using Total Backup Recovery
To launch Total Backup Recovery, double-click the FarStone Total Backup Recovery 7
Home icon on your desktop or select Start–> All Programs –>FarStone->FarStone Total
Backup Recovery 7 Home.
4.1 Activation and Deactivation
4.1.1 Activation
If you don’t purchase a serial number when installing the product, you will see the following dialog box: If you select I have a serial number for this product, please enter your personal information and serial number, then click Next to continue. If you select I want to try FarStone Total Backup Recovery 7 Small Business Server for 14 day(s), you can use the product within 13 days. Then click Next to continue. 15 Note Activation Times Count Exceeded, please log on to
http://www.farstone.com/support/user-profile/support-ticket.php for more
assistances. If you input a serial number when installing the product, you will see the following dialog box: If you click Activate Now, you will activate the product successfully, then click Next, a dialog box will pop up, click Yes to enter a web site to register the product. Then you will enter the main console. If you click Other activation options, you will activate the product via e‐mail. A dialog box will pop up: 16 1. Click Copy to clipboard button to copy the serial number and Mac address to send to the
activation address: Activation@farstone.com.
2. Our technical support engineer will send you a Activation Code via e-mail, just input the
activation code to the specified frame.
3. Click Activate Now.
4.1.2 Deactivation
Deactivation steps:
1. Click Help on the main console, select Deactivation, you will see the following dialog box:
17 2. Click Deactivation, a dialog box will pop up: 3. Click Yes to deactivate successfully, then click Quit, you will see the following dialog box: 18 You can choose whether to uninstall the product from this computer. Note If you select Erase my serial number from this computer after deactivation completes, and continue using the product, the product will be a trial version. Tip If you want to run the activated program on other computers with the same serial number, please run the deactivation program from this computer. 19 4.2 Main Console
* Total Backup Recovery Main Console
4.2.1 Quick Start
This displays a shortcut menu for File Backup, Back up Computer.
File Backup – Click here to back up the selected files and folders.
Back Up Computer(s) – Click here to back up the entire hard drive or partition(s) to an
external location.
4.2.2 Jobs
View Complete Backup and File Backup jobs.
20 •
Back Up Computers – Total Backup Recovery shows all file backup jobs related
to this computer. There are four functions you can perform on the each backup
computer job.
a. Detail – View detailed information about the backup jobs you’ve created,
including the job name, source, destination, scheduled settings, description and
FTP address for the selected backup.
b. Edit Schedule – Schedule incremental updates for the backup job you’ve
created; change other scheduled settings.
c. Offsite Copy – Change FTP settings or click Restore Defaults to restore the
FTP settings to be the same as it in Settings.
d. Back Up Now – Create an Incremental Backup immediately.
e. Delete – Delete the selected job.
Scheduling Complete Backups
1.Complete backups and incremental updates can be created according to
the pre-set schedule.
2. If the system is busy, Total Backup Recovery will not be able to perform
the scheduled backup job, and will automatically try again later.
•
File Backup – Total Backup Recovery displays all of the file backup jobs
related to this computer, you’ll see the following options under each job:
a. Detail - View detailed information about a backup job you’ve created, including
the job name, job destination, scheduled settings and FTP address.
b. Edit Schedule – Change scheduled settings for the backup job you’ve created.
c. Offsite Copy – Change FTP settings or click Restore Defaults to restore the
FTP settings to be the same as it in Settings.
d. Add Files - Add files to your File Backup list.
e. Back Up Now - Run the selected incremental File Backup job immediately.
f. Delete - Delete the selected job.
21 Scheduling File Backups
1. If your system is busy, Total Backup Recovery will not be able to initiate
the backup process. Total Backup Recovery will attempt to perform the
backup after 5 minutes.
2. The following files are not backed up:
a. Files in the Recycle Bin
b. Files in the System Volume Information directory,
pagefile.sys, and the _$temp directory
c. Hiberfil.sys
d. Files with “.rit” and “.tmp” extensions
e. Microsoft Office temporary files
f.
Files in
Total Backup Recovery ’s installation folder
g. Files in the Backup Destination directory of the backup job
currently running
h. Files in the Temp directory
4.2.3 Settings
•
Offsite Copy - By setting the following options, users can save another image copy on
an FTP server to ensure the data protection. It is the default one for your file backup
and complete backup.
a. FTP information – Enter the address and port.
b. FTP account – Enter the username and password of the FTP. You can select
Anonymous if the FTP server is shared to all users in the network.
c. FTP connection retry frequency – Enter Retry attempts (Maximum of 100 times),
Delay between retries (Maximum of 600s).
•
E-mail Notification - By configuring the below settings, Total Backup Recovery will
send an E-mail to your specified E-mail account when the backup is completed.
a. E-mail configuration - Enter preferred E-mail address and other server settings.
22 b. Send test email – Click here to test proper setting functionality.
•
c. Notification events – Specify the events for which you would like to receive
notification via E-mail regarding the backup operation.
*E‐mail Notification Setup 4.3 Backup Console
4.3.1 File Backup
1. Start the Total Backup Recovery program. Select Back Up and then click File Backup.
2. Select New File Backup to create a new job.
3.
Enter a name for your new job
4.
Select the file(s) you want to back up. You can also click Add Files/Folders or Add File
Types to add file type, folder or individual file to back up according to your preference.
Click Next to continue.
23 Add Files/Folders: Click this to select the files or folders you want to add from Windows®
Explorer.
Add File Types: Click this to enter the Select File Types interface, as shown below.
*Select Files for Backup or Add File/Folders
or Add File Types
a. Click Delete Type to remove file types you don’t want to back up.
b. Click Add New Type to add new file type in to the back up list. You will need to
enter a file type extension and a description. Or click Add Group to create a new
file type group. You will need to enter a group name.
5.
Select a location to store the backup file, such as a shared folder or locally on the system.
Click Next to continue. If you want to save one more image copy on the FTP, select
Enable offsite copy (optional), and click Settings to configure these below.
24 *Enable Offsite Copy
a. FTP information – Enter the address and port.
b. FTP account – Enter the username and password of the FTP. You can select
Anonymous if the FTP server is shared to all users in the network.
c. FTP connection retry frequency – Enter Retry attempts (Maximum of 100 times),
Delay between retries (Maximum of 600s).
d. Restore Defaults – Clear all FTP settings.
Tip
This feature only supports local image files. If you want to use the image file on
the network or disc, you should save it on the local computer first.
The entire FTP upload process executes in the background. If the program fails
to upload backup data onto FTP server, it will be recorded in logs which can be
checked through View Logs. Total Backup Recovery will retry three times
automatically until the next startup.
25 6. Click Start Now to proceed. You can also choose to run daily, weekly, or monthly
backups.
Note
If you select daily, weekly or monthly, and then uncheck “Create a full
backup at 1 st backup of each month” checkbox, so this item can’t be
for option. And X latest catalog is retained, the default value is “3”
Click Advanced for optional settings including: backup priority, network connection
speed, compression mode, password protection, image split, backup description, configuration
of E-mail notification and Pre/Post command:
*Optional Advanced Settings
7. Review your information and settings, and click Next to launch the backup process. For best
results, close all of the files you want to back up prior to launching your backup job.
8. Click Finish to return to the main console. Or to specify your preferred Schedule Settings,
click here to create a schedule now. By doing so, you can choose to repeat the backup
operation at a specific scheduled time.
Updating a File Backup Job
26 1.
Launch Total Backup Recovery.
2.
Select Back Up, and click File Backup.
3.
Select Incremental File Backup, and click Next.
4.
Select an existing job from the Job List.
5.
Review your information and settings, and click Next to launch the incremental backup.
6.
Click Finish to return to the main console.
4.3.3 Back Up My Computer
1. Start the Total Backup Recovery program. Select Back Up and then click Back Up
Computer(s).
2. Select Create a New Complete Backup.
3.
Enter a name for your new Complete Backup and click Next.
4.
Select the partition(s) or the entire hard disk to back up, and click Next.
Tip:
If you want to restore with Universal Restore later, you must choose your
system partition (e.g. C:) to back up.
5. Enter the storage path and click Goto. Or select a destination location on a hard drive, USB
storage medium, or a network location to store the image file. If you want to save one
more image copy on the FTP, select Enable offsite copy (optional), and click Settings to
configure these below.
a. FTP information – Enter the address and port.
b. FTP account – Enter the username and password of the FTP. You can select
Anonymous if the FTP server is shared to all users in the network.
c. FTP connection retry frequency – Enter Retry attempts (Maximum of 100 times),
Delay between retries (Maximum of 600s).
d. Restore Defaults – Clear all FTP settings.
Tip
This feature only supports the local image file. If you want to use the image
27 file on the network or disc, you should save it on the local computer first.
The entire FTP upload process executes in the background. If the program
fails to upload backup data onto FTP server, it will be recorded in log files
which can be checked through View Logs; Total Backup Recovery will retry
three times automatically until the next startup.
6.
Click Next to continue.
7.
Click Start Now to proceed. You can also choose to run daily, weekly or monthly backups.
Note
If you select daily, weekly or monthly, and then uncheck “Create a full
backup at 1 st backup of each month” checkbox, so this item can’t be
for option. And X latest catalog is retained, the default value is “3”
8.
Optional settings will pop-up if you click Advanced. These settings include: backup
priority, network connection speed, compression mode, password protection, image split,
backup description, configuration of E-mail notification and Pre/Post command.
9.
Click Next.
10.
Review the information and settings that have been specified. Click Next to launch the
backup process. Or click Previous to modify setting(s).
Tip
If the system is busy, and Total Backup Recovery cannot start the backup
process successfully, Total Backup Recovery will try to back up again
automatically.
11.
Click Finish to return to the main console. If you would like to edit the schedule for this
job, click here to create a schedule now.
Creating an Incremental Backup
1.
Launch Total Backup Recovery.
2.
Select Back Up and click Back Up Computer(s).
28 3.
Select Incremental Backup and click Next.
4.
Select an existing job from the Job List.
5. Review your information and settings, and click Next to launch the incremental
backup.
6.
Click Finish to return to the main console.
4.4 Restore Console
4.4.1 Restore Files
To restore file(s), please do the following:
1. Select Restore and then click Restore Files.
2.
Select a backup image file from the drop down list. You can also click here to select it on
a network share. Click Next to continue.
29 *Select backup image from network share
3. If you select"Find file to restore", you can enter names you want retored files on the blank box, and then begin to restore with the file you find . or select the other option "Browse and select file to restore" you can customize the files you want retore.
4. If you select “Please select common restoration or special restoration”, then click
Next, skip to step 6; if you select “Search special files for the restoration”, then click
Next, skip to step 5.
5. Input the file name you want to restore, then click Search or click Search directly to choose
the file(s).
6. Select the file(s) you want to restore.
7. Select a location to save the restored files:
a. If New Desktop Folder is selected, the restored files will be saved in a new
folder on the client’s desktop, with the folder hierarchy preserved exactly as it
was backed up.
b. If Original Location is selected, the restored files will be saved to their original
folder and will overwrite existing files in that folder with the same name.
c. If Another Folder is selected, click Select a folder to browse a folder on the
network. The restored files will be kept in their original folder hierarchy.
8. Click Next to start the restore after confirming the source and the destination.
9. Click Finish to return to the main console.
4.4.2 Restore Your Computer
To restore a partition or the entire hard drive, please do the following:
1. Launch Total Backup Recovery.
2. Select Restore, and click Restore Your Computer.
3. Select a backup image from the list, or click here to select an image file stored on a network
share. Click Next to continue.
4. Select a Complete Backup point or any Incremental Backup point to restore from, and click
Next.
30 If you want to restore your entire physical disk drive, click One-Click Restore, then click
Restore to begin the restoration process; or click No to exit.
5. Select Do not use Universal Restore, and click Next.
6. Select to restore a single partition or the entire hard drive, and click Next.
7. Click OK to return to the original location, or click Cancel to select another location. If you
choose OK, skip to step 11.
8. Select a destination partition or a destination hard drive to be restored from the image file,
and click Next.
9. To restore a single partition, skip to step 10. To restore the entire hard disk, please select a
restore option.
a.
Select the checkbox if you would like to modify the destination partition size.
b. Do not check the box if you have multiple systems or a hidden partition.
If you selected option a, double click the partition capacity to be resized from the list. If you
selected option b, skip to step 10.
10. When it displays the structure of the destination partition, double-click the highlight and
modify its size, and click Next to continue.
Tip
The restoration process will require your computer to reboot into the
FarStone Recovery Environment.
11. Click Next to start the restoration after confirming the source and the destination.
12. Click Yes to begin the restoration process. Then Click OK to enter the FarStone recovery
environment to complete the restoration process automatically.
Your computer will restart to complete the restoration. After that, it will reboot into Windows
automatically.
You will need to reallocate space for the secure area if you installed System Snapshot and want
to continue to use the system snapshot feature:
1.
Click OK to start the allocation.
2.
Click Next to continue.
31 3.
Click Yes to restart your computer and complete the process.
4.4.3 Perform Universal Restore
You can restore the system partition or the entire hard drive of the selected client to dissimilar
hardware.
1. Launch Total Backup Recovery.
2. Select Restore, and click Restore Your Computer.
3. Select a backup image from the list, or click here to select an image file stored on a network
share. Click Next to continue.
4. Select a Complete Backup point or any Incremental Backup point to restore from, and click
Next.
5. Select to restore with Universal Restore, and click Next.
6. When the dialog box appears, click OK to restart your system into FarStone Recovery
Environment to begin the restoration process, or Cancel to exit.
After your computer restarts to complete the Universal Restore, you need to do the
following:
1. Select to restore a single partition or the entire hard drive, and click Next.
2. Click OK to restore to the original location, or click Cancel to select another location. If you
choose OK, skip to step 6.
3. Select a destination partition or a destination hard drive to be restored from the image file,
and click Next.
4. To restore a single partition, skip to step 6. To restore the entire hard disk, please select a
restore option.
a. Select the checkbox to modify the destination partition size.
b. Do not check the box if you have information on multiple systems
If you selected option a, double click the partition Capacity to be resized from the list.
If you selected option b, skip to step 6.
5. When it displays the structure of the destination partition, double click the highlight and
modify its size, and click Next to continue.
32 6. Click Next to continue after confirming all settings.
7. Click Yes to begin the restoration process. After the restore, it will reboot into Windows
automatically.
You will need to reallocate space for the secure area if you installed system snapshot and want
to continue to use the system snapshot feature:
1.
Click OK to start the allocation.
2.
Click Next to continue.
3.
Click Yes to restart your computer and complete the process.
4.5 Tools Tab
4.5.1 Create a Bootable Rescue Disk
Create a bootable disk to recover from a system crash or hard drive failure
1. Insert a blank Disc or USB device.
Note
Before creating a Bootable Rescue Disk, data on the disk should be
formatted.
2. Click Tools tab on the left or Tools menu on the top of the interface, and then select
Bootable Rescue Disk.
3. Select the CD/DVD drive or the USB device you’ll be using to create your Bootable
Rescue Disk, and click Next.
Tip
If there is some data on the inserted device, you will be asked whether you
wish to erase the disc. If you want to continue, click Erase. Click Change
to insert another blank CD/DVD, or Cancel to stop the creation process.
4. Click Finish to complete the process.
4.5.2 Preview Backup Image
Preview the content of the specified partition of a complete backup image to make sure you can
only restore the needed partition(s).
33 1. Click on the Tools tab, and then select Preview Backup Image.
Note
If you have mounted an image before, you will be prompted to dismount
the previous image. Click Continue to dismount the previous image, or
Cancel to exit this process.
2. Enter the storage path of the image you want to preview and click on Goto to select the
image, or select the storage path of the image you want to preview and click Next.
3. Select a complete backup point or an incremental backup point, and click Next.
4. Select the partition you want to preview, and click Mount to load the image into the
system.
5. You can now browse and copy data on the preview drive in Windows® Explorer.
6. You can click Yes to mount another image. Click No to return to main console.
If you do not want to preview the image anymore, select Unmount Preview Drive on the
the Tools tab, or select the Tools menu and click Unmount Image to close the preview
partition.
34 Chapter 5: Recovery Manager
5.1 Enter Recovery Manager
To launch the Recovery Manager, press the F4 after the system POST (Power-On-Self-Test),
but before Windows® begins to load. Also you can enter the Recovery Manager via the following
means, a bootable rescue disk, USB drive, USB key.
Tip
To prevent its use as a pirated operating system, Windows PE automatically
stops running the shell and reboots after 72 hours of continuous use.
This time period is not configurable.
5.1.1 Boot from Bootable Rescue Disk
1.
Insert the Bootable Rescue Disk and restart your computer, and then enter the BIOS to set
the CD/DVD ROM as the first boot device.
2.
After entering the Recovery Manager main console, you can then back up and restore your
computer, return to a system snapshot, clone a hard disk and many other useful functions.
5.1.2 Boot into Windows via a USB Drive or USB Key
With the USB Hot Drive, you can restore the entire system from a Windows environment.
Follow the steps below to use the USB Hot Drive:
1. Connect the USB device, start your computer, enter the BIOS to set the USB device as the
first bootable option, and save your settings.
2. Restart the system and boot from the USB device.
3. After entering Windows, use Total Backup Recovery to restore the system. All of Total
Backup Recovery’s other features will also be available to you.
5.2 Recovery Manager Main Console
After you enter the Recovery Manager, you will see the following window.
35 5.2.1 Quick Start
Restore Your Computer – Click here to restore from a complete backup point.
5.2.2 Restore Your Computer
5.2.2.1 Restore Your Computer in Recovery Manager
To restore a partition or the entire hard drive, please do the following:
1. Enter into Recovery Manager.
2. Click Restore Your Computer.
3. Select a backup image from the list, or click here to select an image file stored on a network
share. Click Next to continue.
4. Select a Complete Backup point or any Incremental Backup point to restore from, and click
Next.
5. Select to restore a single partition or the entire hard drive, and click Next.
6. Select a destination partition or a destination hard drive to be restored from the image file,
and click Next. If you choose to restore a single partition, click Yes to launch the restoration
process.
36 7. To restore the entire hard disk, please select a restore option.
a. Select the checkbox to modify the destination partition size.
b. Don’t select it for fear of information loss on multiple systems or hidden partition.
If you selected option a, double click the partition Capacity to be resized from the list. If
you selected option b, skip to step 9.
8. When it shows the structure of the destination partition, double click the highlight and
modify its size, and click Next to continue.
9. Click OK to begin the restoration process.
After the restoration completes, it will reboot into Windows automatically.
If you want to continue to use system snapshot feature, you will need to reallocate space for the
secure area as prompted.
5.2.2.2 Perform Universal Restore
You can restore the system partition or the entire hard drive of the selected client to a dissimilar
hardware.
1. Launch Recovery Manager.
2. Click Restore Your Computer.
3. Select a backup image from the list, or click here to select an image file supported by
Universal Restore. Click Next to continue.
4.
Select a Complete Backup point or any Incremental Backup point to restore from, and click
Next.
5.
Select to restore with Universal Restore, and click Next.
6.
Select to restore a single partition or the entire hard drive, and click Next.
7.
Select a destination partition or a destination hard drive to be restored from the image file,
and click Next. If you choose to restore a single partition, click Yes to launch the
restoration process.
8. To restore the entire hard disk, please select a restore option.
a. Select the checkbox to modify the destination partition size.
b. Don’t select it for fear of information loss on multiple systems.
37 If you selected option a, double click the partition Capacity to be resized from the list. If
you selected option b, skip to step 10.
9. When it shows the structure of the destination partition, double click the highlight and
modify its size, and click Next to continue.
10. Click Next to begin the restoration process.
11. Click Finish to complete the process.
5.2.3 Network Tab
5.2.3.1 Network Adapter Configuration
Total Backup Recovery can back up to, or restore from a network location. To use this feature,
you should first configure your network settings. From here, you can configure the IP Address
Settings and DNS Server Settings.
Click the Network tab and then select Network Adapter Configuration, you will see the
following screen.
You can setup your network adapter, IP address, Subnet mask and Default gateway
from here.
If you have more than one network adapter on your system, select the adapter to be
used from the dropdown menu.
IP Address Settings:
38 z
Obtain an IP address automatically: If your network supports DHCP (Dynamic
Host Configuration Protocol), this option will obtain an IP address automatically
from a DHCP server or a Point-to-Point Protocol (PPP) dial-up network access
server. Total Backup Recovery Client sets DHCP as the default option.
z
IP address: Choose this option to manually specify an IP address for your network.
This option can be used when automatically obtaining an IP address fails or when
there is an IP address conflict.
If your computer is on a Local Area Network (LAN), you can configure the LAN settings
to back up images to or restore from a network location.
DNS Server Settings:
z
Obtaining a DNS server address automatically: DNS (Domain Name System) is an
internet service that translates domain names into IP addresses. It is a system for
name resolution, suitable for network computers with fixed IP addresses. Total
Backup Recovery sets DHCP as the default option.
z
Use the following DNS server address: Manually specify the DNS server address if
needed. You can enter a preferred one and an alternative one (if the former one is
unavailable).
5.2.3.2 Map Network Drive
In this section, you can use the network folder as the local one, and assign a drive letter for it.
In doing so, you can access the image files in that folder more conveniently.
After the network resource is connected successfully, you can access all data in it just like they
were on your local computer.
1. Select Network tab and click on Map Network Drive icon.
2. Select a drive letter from the drop-down list to map the shared resource
3. Enter the computer share name of the resource in this format: \\Server name\share
name. Or click Browse to locate the resource.
4. Click Save.
5. In the User name and password dialogue box, type your user name in this format:
domain name\username. Enter password if prompted.
Note
All mapped drive(s) will be removed if you reboot or shut down this
computer.
39 5.2.4 Tools Tab
5.2.4.1 Preview Backup Image
Preview the content of the specified partition of a complete backup image to make sure you can
only restore the needed partition(s).
1. Click on the Tools tab, and then select Preview Backup Image.
Note
If you have mounted an image before, you will be prompted to dismount
the previous image. Click Continue to dismount the previous image, or
Cancel to exit this process.
2. Enter the storage path of the image you want to preview and click on Goto to select the
image, or select the storage path of the image you want to preview and click Next.
3. Select a complete backup point or an incremental backup point, and click Next.
4. Select the partition you want to preview, and click Mount to load the image into the system.
5. You can now browse and copy data on the preview drive in Windows® Explorer.
6. You can click Yes to mount another image. Click No to return to main console.
If you do not want to preview the image anymore, select Unmount Preview Drive on the
the Tools tab to close the preview partition.
5.2.4.2 Add Driver
If Total Backup Recovery cannot detect the compatible and available driver for the application
you need, you can install a third party driver manually.
1. Select Tools tab and click on Add Driver icon.
2. Select the driver file on the local computer or on the network.
40 *Select a driver file on your local computer or shared network.
3. Click OK.
Note
All mapped drive(s) will be removed if you reboot or shut down this
computer.
The added driver(s) can now work with the matched applications.
41 Chapter 6: Glossary
•
•
Total Backup Recovery Image
A Total Backup Recovery image is a file containing a complete copy of a computer’s hard
drive or partitions on that hard drive. With this image, you can transfer the contents of a
hard drive to a portable medium such as a recordable CD/DVD, USB drive, or to another
hard drive, for later restoration when needed.
Recovery CD/DVD
The Recovery CD/DVD allows users to restore their system by inserting this disc into their
CD/DVD-ROM drive. Once the system is booted up, the Recovery CD/DVD will restore the
system automatically based on the content contained on the Recovery CD/DVD.
•
System Partition
The system partition refers to the disk volume that contains the hardware-specific files that
are needed to launch Windows (for example: Ntldr, Boot.ini, and Ntdetect.com). On
dynamic disks, this is known as the system volume.
•
Boot Partition
The boot partition refers to the disk volume that contains the Windows operating system
files (by default, in the WINDOWS folder) and its support files (by default in the
WINDOWS\System32 folder). The boot partition can, but is not required, to be the same
partition as the system partition. There will be one (and only one) system partition, but
there will be one boot partition for each operating system in a multi-boot system. On
dynamic disks, this is known as the boot volume.
•
Universal Restore
Universal Restore allows you to restore your system partition and active partitions to
different hardware configurations or virtual machines, such as a replaced motherboard or
hard drive controller.
42 •
Chapter 7: Appendix
7.1 Frequently Asked Questions
Q. How long does it take FarStone Total Backup Recovery 7 Home to back up or
restore a system?
A: This depends on the amount of data on your system. However, FarStone Total Backup
Recovery 7 Home’s technology minimizes the time it takes to perform a backup.
Q. I started Total Backup Recovery in Windows immediately after installation
completed, but a message says that I have to restart my computer in order to run
it. Why?
A: You have to restart your computer after installing Total Backup Recovery, in order for all
configuration changes to take effect.
Q. When I restored a partition from an image file, FarStone Total Backup Recovery 7
Home prompted me that “There is not enough space on the Destination Partition”.
But I’m sure the free space on the Destination Partition is larger than the used
space in the Source Partition. Why am I getting this prompt?
A: If data at the end of the source partition cannot be moved, FarStone Total Backup Recovery
7 Home will prompt you with this notice.
Q.
I created an image for Drive C: on two CD-R discs. Why can’t the disc be mounted
as a temporary partition?
A: Mounting a partition requires all the backup data of the drive. If you use one of two discs,
it cannot provide the complete information. To solve this problem, copy the image files
from the two discs to the hard drive and then mount it as a temporary partition. This
problem cannot be overcome by using multiple CD/DVD drives.
Q.
While creating a Recovery CD/DVD, an error message appears.
A: This error may occur if the quality of the recordable CD/DVD media is not good, or the disc
is incompatible with the recorder. To solve this problem, please try a different brand of
CD/DVD media or upgrade your CD/DVD recorder.
Q. Do I need to do anything before installing FarStone Total Backup Recovery 7
Home?
43 A: We recommend running Windows Check Disk to scan for hard drive errors.
Q. Bad Sectors have already been detected on a hard drive. How does this affect my
backup and restore options?
A:
Total Backup Recovery will try to copy all used sectors when performing a Complete or
Incremental backup. You may be prompted to skip a bad sector or a job could fail due to
bad sectors. Therefore, it’s recommended to run Windows Check Disk command to detect
and repair hard drive errors, or use utilities provided by your hard drive manufacturer,
when attempting to resolve this type of problem.
Q. Can FarStone Total Backup Recovery 7 Home fix my system after my hard drive
has been accidentally formatted or repartitioned?
A: Yes, if FarStone Total Backup Recovery 7 Home was installed prior to the incident.
Q. Can I use disk tools such as Fdisk, PartitionMagic and Norton Speed Disk after
installing FarStone Total Backup Recovery 7 Home on my computer?
A: Currently there is no known resource conflicting with those utilities.
Q. I’ve installed three operating systems on my computer, including Linux. Can
FarStone Total Backup Recovery 7 Home protect all three systems?
A: FarStone Total Backup Recovery 7 Home protects multiple Windows operating systems
completely, and we recommend using Back Up Computers to protect the non-windows
systems.
Q. Does FarStone Total Backup Recovery 7 Home work in Windows Safe Mode?
A: FarStone Total Backup Recovery 7 Home does not work in Windows Safe Mode.
Q. Can FarStone Total Backup Recovery 7 Home protect my PC from a destructive
virus?
A: While FarStone Total Backup Recovery 7 Home cannot prevent the actual virus attack, it
can restore your computer to a point before the attack occurred, recovering your files and
effectively removing the virus.
Q. Does FarStone Total Backup Recovery 7 Home Provide support for Windows®
advanced power management?
A: FarStone Total Backup Recovery 7 Home supports all Windows® advanced power
management features (Standby, Sleep, Hibernate).
44 Q.
How can I restore without having a DHCP Server on the network?
A: If the DHCP service is not running on your network, you’ll have to manually enter a static
IP address to access the network through Network Adapter Configuration in Recovery
Manager.
Q. What happens if my PC misses a scheduled backup?
A:
Total Backup Recovery will start the missed backup automatically at next boot up if you
select the checkbox in the setting interface saying If the computer shuts down, run the
missed tasks when it boots next time. If you don’t select that checkbox, Total Backup
Recovery will start the next schedule backup at next boot up.
Q. Does the FarStone Total Backup Recovery 7 Home conflict with any other
applications?
A: Please close the following applications when launching FarStone Total Backup Recovery 7
Home: Utimaco SafeGuard,
Besides, be aware of the following applications, which is conflict with system snapshot:
Norton GoBack, RecoveryGenius, Acronis OS Selector, Acronis TrueImage,
SafeguardV4.2, OSL2000
Q. Which partition types does FarStone Total Backup Recovery 7 Home recognize?
A: NTFS, FAT, FAT32, Linux Ext2 and Ext3.
Q.
Why is my backup image larger than the source partition or hard disk?
A. The source partition or hard disk may have too much of fragmentation. Please Defragment
it and then run the backup again.
Q.
How can I access the computer outside the Workgroup through the network
under the Recovery Manager?
A.
Click on the Tools tab and select Map Network Drive. And then map the directory on the
remote computer as you wish.
45 
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