Instruction Manual
FLIR Network Camera
Series
Instruction Manual
FLIR Network Camera
Series
#LX400073; r.46243/46243; en-US
iii
Table of contents
1
Overview ............................................................................................1
2
Web Configuration Setup .....................................................................2
2.1
Internet Explorer Setup ................................................................ 2
3
Live View ............................................................................................3
3.1
PTZ Control Panel (PTZ Cameras Only)........................................... 6
3.1.1 PTZ Controls................................................................... 6
3.1.2 PTZ Settings (select PTZ cameras only)................................ 6
4
Playback (Cameras with Edge Storage Support Only)............................ 10
4.1
Using the Playback Controls........................................................ 10
4.2
Viewing playback recordings from the camera’s SD / microSD
card ....................................................................................... 10
4.3
Downloading Video Files ............................................................ 11
5
Setup ............................................................................................... 13
5.1
Camera .................................................................................. 13
5.1.1 Settings (Fixed Camera Series Only) .................................. 13
5.1.2 Profile Management (Select Network Cameras Only) ............. 17
5.1.3 Zoom and Focus (Motorized Lens Cameras Only) ................. 18
5.1.4 Video........................................................................... 18
5.1.5 Snapshot...................................................................... 20
5.1.6 Overlay ........................................................................ 20
5.1.7 Privacy Masking (Select Network Cameras only)................... 23
5.1.8 Region of Interest (ROI) ................................................... 24
5.1.9 Path ............................................................................ 24
5.1.10 Audio........................................................................... 25
5.2
Network .................................................................................. 26
5.2.1 TCP-IP......................................................................... 26
5.2.2 Connection ................................................................... 26
5.2.3 PPPoE ......................................................................... 28
5.2.4 DDNS.......................................................................... 28
5.2.5 IP Filter ........................................................................ 29
5.2.6 SMTP (Email)................................................................ 29
5.2.7 UPnP........................................................................... 30
5.2.8 SNMP (For Advanced Users Only) ..................................... 30
5.2.9 Bonjour (Unsupported) .................................................... 30
5.2.10 Multicast (For Advanced Users Only).................................. 30
5.2.11 802.1x (For Advanced Users Only)..................................... 30
5.2.12 QoS (For Advanced Users Only)........................................ 30
5.2.13 RTSP Streaming (Advanced — Select Network Cameras
only)............................................................................ 30
5.3
PTZ ( select PTZ Cameras Only).................................................. 32
5.3.1 Preset.......................................................................... 32
5.3.2 Tour ............................................................................ 33
5.3.3 Scan ........................................................................... 33
5.3.4 Pattern......................................................................... 34
5.3.5 Pan ............................................................................. 34
5.3.6 Privacy Mask................................................................. 34
5.3.7 PTZ Speed ................................................................... 35
5.3.8 Idle Motion.................................................................... 36
5.3.9 Power Up ..................................................................... 36
5.3.10 Time Task..................................................................... 37
5.3.11 PTZ Restart .................................................................. 38
#LX400073; r.46243/46243; en-US
v
Table of contents
5.4
5.5
5.6
5.7
5.3.12 Default......................................................................... 38
Event ..................................................................................... 39
5.4.1 Video Detect ................................................................. 39
5.4.2 Video Tamper ............................................................... 41
5.4.3 Relay Activation (Cameras with Alarm I/O Only) .................... 42
5.4.4 SD Card ....................................................................... 43
5.4.5 Network ....................................................................... 44
5.4.6 Illegal Access (Select Network Cameras Only) ..................... 45
Storage .................................................................................. 45
5.5.1 Record Schedule ........................................................... 45
5.5.2 Snapshot Schedule ........................................................ 46
5.5.3 Holiday Schedule ........................................................... 47
5.5.4 Path ............................................................................ 48
5.5.5 Local ........................................................................... 48
5.5.6 FTP............................................................................. 48
5.5.7 NAS (For Advanced Users Only) ....................................... 49
5.5.8 Record Control .............................................................. 49
System ................................................................................... 50
5.6.1 General........................................................................ 50
5.6.2 Date & Time .................................................................. 50
5.6.3 Account ....................................................................... 51
5.6.4 PTZ Settings (PTZ Cameras Only) ..................................... 53
5.6.5 Default......................................................................... 54
5.6.6 Import / Export............................................................... 54
5.6.7 Auto Maintain ................................................................ 55
5.6.8 Upgrade....................................................................... 55
Information .............................................................................. 56
5.7.1 Version ........................................................................ 56
5.7.2 Log ............................................................................. 57
5.7.3 Online User................................................................... 57
6
Firmware Upgrade Tool ...................................................................... 58
6.1
Installing a Firmware Upgrade Over the LAN................................... 58
6.2
Installing a Firmware Upgrade Over the Internet............................... 59
7
Connecting to Cameras with FLIR Cloud™ CMS.................................... 61
7.1
System Requirements................................................................ 61
7.2
Installing FLIR Cloud™ Client ...................................................... 61
7.3
Adding a Camera over the Local Network (LAN) .............................. 62
7.4
Adding a Camera over the Internet using a DDNS Address ................ 64
8
Using FLIR Cloud™ Client for PC or Mac .............................................. 66
8.1
Home Page ............................................................................. 66
8.2
Live View ................................................................................ 66
8.2.1 Live View Controls.......................................................... 67
8.2.2 Opening Live View in Multiple Monitors ............................... 69
8.3
Controlling PTZ Cameras ........................................................... 69
8.3.1 PTZ Presets.................................................................. 70
8.3.2 PTZ Tours..................................................................... 71
8.3.3 PTZ Pattern .................................................................. 72
8.3.4 PTZ Scan ..................................................................... 73
8.3.5 PTZ Pan....................................................................... 73
8.4
Playback................................................................................. 73
#LX400073; r.46243/46243; en-US
vi
Table of contents
8.5
8.6
8.7
8.8
8.9
8.10
8.11
8.12
8.13
8.14
8.15
9
Playback Controls ..................................................................... 75
Downloading Video to your Computer Hard Drive............................. 76
Alarm ..................................................................................... 77
Log ........................................................................................ 78
E-map .................................................................................... 79
Devices .................................................................................. 81
Device Config .......................................................................... 82
Alarm CFG .............................................................................. 83
Tour & Task ............................................................................. 87
Account .................................................................................. 87
8.14.1 Managing User Accounts ................................................. 88
8.14.2 Managing Roles............................................................. 89
General .................................................................................. 90
8.15.1 Basic ........................................................................... 90
8.15.2 File ............................................................................. 91
8.15.3 Alarm .......................................................................... 92
8.15.4 Version ........................................................................ 93
Smartphone and Tablet Apps .............................................................. 94
9.1
iPhone / iPad ........................................................................... 94
9.1.1 Prerequisites ................................................................. 94
9.1.2 Connecting to Your Network Camera on iPhone / iPad ............ 95
9.1.3 Live View Interface ......................................................... 97
9.1.4 Controlling PTZ Cameras................................................. 98
9.1.5 Viewing Snapshots and Videos with Local Files .................... 99
9.1.6 Using Playback Mode on iPhone / iPad ............................. 100
9.1.7 Enabling Push Notifications ............................................ 102
9.1.8 Using the Event List ...................................................... 103
9.1.9 Using Favorites ............................................................ 104
9.1.10 Using E-Map ............................................................... 105
9.1.11 Device Manager........................................................... 108
9.2
Android ................................................................................ 109
9.2.1 Prerequisites ............................................................... 109
9.2.2 Connecting to Your Network Camera on Android ................. 109
9.2.3 Live View Interface ....................................................... 110
9.2.4 Controlling PTZ Cameras............................................... 111
9.2.5 Viewing Snapshots and Videos with Local Files .................. 112
9.2.6 Using Playback Mode on Android .................................... 112
9.2.7 Enabling Push Notifications ............................................ 114
9.2.8 Using the Event List ...................................................... 116
9.2.9 Using Favorites ............................................................ 116
9.2.10 Using the E-Map .......................................................... 117
9.2.11 Device Manager........................................................... 119
#LX400073; r.46243/46243; en-US
vii
1
Overview
This manual covers the following topics related to your FLIR network camera series:
• Web configuration setup: See 2 Web Configuration Setup, page 2.
• Navigating and configuring Live View settings: See 3 Live View, page 3.
• Playing back video from SD / microSD card: See 4 Playback (Cameras with Edge
Storage Support Only), page 10.
• Configuring camera settings: See 5 Setup, page 13.
• Using the Firmware upgrade tool: See 6 Firmware Upgrade Tool, page 58.
• Central Management Software for PC / Mac: See 7 Connecting to Cameras with
FLIR Cloud™ CMS, page 61.
• Using FLIR Cloud™ Client for PC or Mac: See 8 Using FLIR Cloud™ Client for PC or
Mac, page 66.
• Smartphone / Tablet apps: See 9 Smartphone and Tablet Apps, page 94.
NOTE
•
•
•
•
For physical installation instructions, please refer to the Quick Connection Guide for your camera
model.
Some settings described in this manual may not be available depending on the features supported by
your camera model.
The following models have a different web interface and supporting software: DND13TL2, DNB13TL2,
DNV14TL2, DNV14UX2, DNB14UX2. For instructions, please refer to the respective manual for these
cameras.
For selected network cameras, refer to the respective On-Screen Display (OSD) guide for instructions
on using the OSD menu.
#LX400073; r.46243/46243; en-US
1
2
Web Configuration Setup
The camera includes a built-in web interface that can be accessed using a web browser.
Microsoft Internet Explorer® 8.0 or later, 32-bit version (via ActiveX®) supports the builtin web interface.
NOTE
Before accessing the web interface, you must know your camera’s IP address. For instructions on how to
find your camera’s IP address, refer to the Quick Networking Guide for your FLIR IP Camera or see 7.3
Adding a Camera over the Local Network (LAN), page 62.
2.1 Internet Explorer Setup
1. Open Internet Explorer® and enter the camera’s IP address in the address bar in the
following format: http://IP address.
• For example: http://192.168.0.100
2. A notification bar may appear asking if you would like to install ActiveX® plugins. Click
Install or Allow to install the plugins.
3. Enter the camera user name (default: admin) and password (default: admin) and click
Login.
NOTE
If video from the camera does not appear after installation, quit Internet Explorer® by closing the
browser window. Then restart Internet Explorer® and log back into your camera.
#LX400073; r.46243/46243; en-US
2
3
Live View
Upon login, the web interface opens to the Live View.
NOTE
Settings and features available in Live View will vary depending on your camera model.
1. Stream/Protocol Select: Allows you to select the video stream and protocol used in
Live View.
• Main Stream: Click to view the live view in Main Stream. Main Stream provides better picture quality and resolution, but requires higher bandwidth. Main Stream is recommended for local video streaming.
• Sub Stream 1: Click to view the live view in Sub Stream 1. Sub Stream 1 is recommended for better performance when viewing the camera over the Internet or a mobile device.
• Sub Stream 2: Click to view the live view in Sub Stream 2. For advanced functions
only. Sub Stream 2 is recommended for better performance when viewing video
with limited bandwidth.
• Protocol: Select the protocol that will be used to stream video: TCP, UDP, or
Multicast.
#LX400073; r.46243/46243; en-US
3
3
Live View
2. Video Display Controls (Fixed camera series only)
•
Image Adjustment: Click to open color settings.
1. Brightness; 2. Contrast; 3. Saturation; 4. Hue
•
Original Size: Click to view the video in its original size. This depends on the
resolution and if you are viewing the live view in Main Stream, Sub Stream 1, or Sub
Stream 2.
•
Full Screen: Click to view the video in full screen. Double-click or press ESC
to exit full screen mode.
•
Width / Height Ratio: Click and select Original to use the original proportions of the image or Adaptive to adapt the image proportions to the size of the
screen.
•
Realtime / Fluency: Click to select Realtime, Normal, or Fluency.
•
PTZ Controls (PTZ cameras only): Click to hide/show PTZ camera controls.
For details, see 3.1 PTZ Control Panel (PTZ Cameras Only), page 6.
•
Zoom and Focus (Fixed camera series only): Click to hide/show Zoom and
Focus controls.
3. Menu Tabs
• Live: Click to access Live View.
• PTZ (Micro PT cameras only): On micro PT cameras, the PTZ Control Panel is
opened using the PTZ tab, which replaces the button on the Video Display Controls
panel.
• Playback: Click to playback video from the camera’s SD / microSD card (cameras
with Edge Storage Support only). For details, see 4 Playback (Cameras with Edge
Storage Support Only), page 10.
• Setup: Click to setup camera functions.
• Alarm: Click to configure alarms.
• Logout: Log out of the camera.
#LX400073; r.46243/46243; en-US
4
3
Live View
4. Live View Functions
•
Remark (PTZ cameras only): Click the pen icon to activate the pen. Then,
click-and-drag to draw on the video display. Click the arrow beside the pen icon to
select the pen color (
). Right-click to undo.
•
Gesture Control (select PTZ cameras only): Click to activate the gesture
control function. Then, click-and-drag on the live video display to control the PTZ
function of the camera.
•
Relay-out (Alarm Output): Click to activate an alarm output device connected
to the camera (cameras with alarm I/O only).
•
Digital Zoom: Click to activate digital zoom mode. Then, click-and-drag on
the live view display to select an area to zoom in. Right-click to zoom out.
•
Snapshot: Click to save a snapshot from the camera to your computer hard
drive. To configure the folder where snapshots are saved, see 5.1.9 Path, page 24.
NOTE
Depending on your computer’s security settings, you may need to run your browser as administrator to save snapshots or manual recordings.
•
Triple Snapshot: Save the next three frames from the camera as snapshots.
•
Record: Click to start manually recording live video to your computer hard
drive. Click again to stop recording. To configure the folder where manual recordings are saved, see 5.1.9 Path, page 24.
•
Easy Focus (Motorized lens cameras only): Click to display the AF Peak
and AF Max parameters for auto focus. The closer AF Peak and AF Max are, the
better the focus effect is. For motorized lens cameras, you can use the Zoom and
Focus tab to adjust the lens. See 5.1.3 Zoom and Focus (Motorized Lens Cameras
Only), page 18 for more information.
•
Regional Focus (select PTZ cameras only): Click to activate the regional focus function. Then, click-and-drag on the live view display to select an area on the
screen. The camera auto-focuses on the selected area.
•
Audio: Click to mute / un-mute audio coming from the camera (audio-enabled
cameras only; must have self-powered microphone connected to the camera).
•
Talk: Click to activate the camera intercom (audio-enabled cameras only; must
have amplifier or speakers connected to the camera).
•
Help (select network cameras only): Click to access the built-in help file.
#LX400073; r.46243/46243; en-US
5
3
Live View
3.1 PTZ Control Panel (PTZ Cameras Only)
From Live View, click
to open the PTZ control panel.
3.1.1 PTZ Controls
1.
2.
3.
4.
5.
6.
Click the arrows to move the camera
Click the middle button and then click-and-drag on the video to move the camera
Adjust the camera speed
Adjust the zoom
Adjust the focus
Adjust the iris
3.1.2 PTZ Settings (select PTZ cameras only)
The PTZ Settings menu allows you to configure preset locations, patterns and tours for retrieval at any time.
3.1.2.1
Scan
Use the Scan function to automatically move the camera between two points.
To create a scan cycle:
1. Select Scan from the drop-down menu under PTZ Settings.
2. Click Set.
3. Using the PTZ controls, move the camera to the left most point of the scan pattern you
want to set and click Set Left.
4. Move the camera to the right most point of the scan pattern you want to set and click
Set Right.
5. Click Start to begin the scan.
#LX400073; r.46243/46243; en-US
6
3
Live View
3.1.2.2
Preset
Use the Preset function to save preset camera positions to recall later.
To add presets:
1. Select Preset from the drop-down menu under PTZ Settings.
2. In the text box under the drop-down menu, enter the preset number you would like to
add.
3. Use the PTZ controls to move the camera to a desired location.
4. Click Add to add the current location to the list of presets. Repeat these steps to add
additional presets.
To go to a preset location:
1. Enter the preset number you would like to move the camera to.
2. Click Go to to move the camera to the preset location.
To delete a preset:
1. In the text box under the drop-down menu, enter the preset number you would like to
delete.
2. Click Del to remove the preset from the preset list.
3.1.2.3
Tour
Use the Tour function to automatically move the camera to several preset locations in a
cycle.
You must have preset positions configured to start a tour. To configure a tour with already
existing presets:
1. Select Tour from the drop-down menu under PTZ Settings.
#LX400073; r.46243/46243; en-US
7
3
Live View
2. In the text box under the drop-down menu, enter the tour number you would like to add
between 1–8.
3. To add presets to the tour, click the Add button. Enter the preset value in the text box
that appears below the Add and Del button.
4. Click Add Preset. Repeat these steps to add multiple presets to the tour.
To start a tour:
1. Enter the tour number you would like to move the camera to between 1~8.
2. Click Start to begin the tour.
To delete a tour:
1. In the text box under the drop-down menu, enter the tour number you would like to
delete.
2. Click Del to remove the tour from the tour list.
3.1.2.4
Pattern
Use the Pattern function to record a series of camera movements to recall later.
To add a new pattern:
1. Select Pattern from the drop-down menu under PTZ Settings.
2. In the text box under the drop-down menu, enter the pattern number you would like to
add between 1–5. Click Add.
3. Click the Start Rec button and use the PTZ Controls to record a pattern.
4. Click the Stop Rec to stop recording.
To run a pattern:
1. Enter the pattern number you would like run.
2. Click Start to run the pattern.
To delete a pattern:
1. In the text box under the drop-down menu, enter the pattern number you would like to
delete.
2. Click Del to remove the pattern from the pattern list.
3.1.2.5
Assistant (Not Supported)
#LX400073; r.46243/46243; en-US
8
3
Live View
3.1.2.6
Go to
The Go to function allows you to move the camera to a position with specified parameters.
To move the camera to a specified position:
1.
2.
3.
4.
5.
Select Go to from the drop-down menu under PTZ Settings.
Enter the Horizontal Angle you would like to move the camera to between 0~3600.
Enter the Vertical Angle you would like to move the camera to between 0~900.
Enter the Zoom level between 1~128.
Click Go to to go to the specified position.
3.1.2.7
Pan
Use the Pan function to move the camera horizontally between two positions.
To start a pan:
1. Select Pan from the drop-down menu under PTZ Settings.
2. Use the PTZ controls to move the camera to your desired starting location.
3. Click Start to begin panning.
#LX400073; r.46243/46243; en-US
9
4
Playback (Cameras with Edge
Storage Support Only)
Playback mode allows you to playback and download video from the camera’s SD / microSD card.
NOTE
Playback is only available if your camera supports on-board recording using a storage device.
4.1 Using the Playback Controls
Use the playback controls to navigate the functions in playback mode:
1. Play
2. Stop
3. Next frame
4. Slow
5. Fast
6. Mute
7. Volume
8. Select playback time
9. Show / hide recording type in time bar
10. Select start / end time
11. Zoom into time bar
12. Display video list
13. Download
4.2 Viewing playback recordings from the camera’s SD / microSD card
To view playback recordings from the camera’s SD / microSD card
1. Use the calendar to select a day to search for video. The bar on the bottom populates
with video recorded on the selected day.
#LX400073; r.46243/46243; en-US
10
4
Playback (Cameras with Edge Storage Support Only)
2. Click in the time bar to select a time to begin playback.
3. Click
to begin playback.
OR
1. Click in the calendar to select a day to search for video.
2. Click
. A list appears with video files for the selected day.
3. Click a time to select it.
4. Click
to start playback.
4.3 Downloading Video Files
You can download video files to your computer hard drive. Video files are saved in (.dav)
or (.mp4) format. You can download a video file from the video file list or cut a video clip by
selecting the start and end time. You can use the video player available from http://www.flir.
com/security/pro to play downloaded video files.
#LX400073; r.46243/46243; en-US
11
4
Playback (Cameras with Edge Storage Support Only)
To download video files from the video file list:
1. Click in the calendar to select a day to search for video.
2. Click
. A list appears with video files from the selected day.
3. Select the video download format (.dav) or (.mp4).
next to the video file you would like to download to your computer’s hard
4. Click
drive. To configure the folder where video files are saved, see 5.1.9 Path, page 24.
To cut and download a video file:
1. Click in the calendar to select a day to search for video.
2. Click
. A list appears with video files from the selected day.
3. Select the video download format (.dav) or (.mp4).
4. Select a start time from the video list and click
5. Click
to start playback.
to set the start time for the video you wish to download.
6. Continue playing the selected video clip or select another video clip from the video clip
list.
7. Click
8. Click
to set the end time for the video you wish to download.
to stop video playback.
. The video file is downloaded to your computer’s hard drive. To configure the
9. Click
folder where video files are saved, see 5.1.9 Path, page 24.
#LX400073; r.46243/46243; en-US
12
5
Setup
The Setup menus allow you to configure camera settings.
5.1 Camera
5.1.1 Settings (Fixed Camera Series Only)
The Settings menu allows you to configure the image sensor settings for the camera. As
you make adjustments, the effects will be shown in the video display.
To configure the image sensor settings:
1. From the Profile drop down menu, select Normal, Day, or Night. You can configure
the image sensor settings differently for each profile, allowing you to quickly apply different settings if required.
2. Configure the following:
Picture
•
•
•
•
Brightness: Adjust the brightness of the image between 0 and 100.
Contrast: Adjust the contrast of the image between 0 and 100.
Saturation: Adjust the color saturation of the image between 0 and 100.
Sharpness: Adjust the sharpness of the image between 0 and 100. Higher sharpness will make edges in the image clearer, but may increase noise in the picture.
• Gamma: Adjust the gamma level of the image between 0 and 100. The gamma level controls the balance between dark and bright parts of the camera image. It is recommended to keep this value near the mid-point as a low gamma level can produce
a washed-out image, and high gamma can create a dark, oversaturated image.
• Mirror: Select ON to flip the camera left and right.
• Flip: Select one of the options to flip the image or 0° to disable. Note that 90° rotations are not supported if the Main Stream is set above 720p resolution.
NOTE
Select FLIR Network cameras support Corridor Mode. When setting the camera image to Corridor Mode, flip the camera image to 90° and rotate your camera 90° counter-clockwise. For more
information about enabling Corridor Mode, visit http://www.flir.com/security/pro and search for
“Corridor Mode”.
#LX400073; r.46243/46243; en-US
13
5
Setup
Exposure
• Anti-flicker: Select the anti-flicker mode depending on the environment:
◦ Outdoor: The system will use the exposure mode to adjust for lighting.
◦ 50Hz: The system will compensate for lighting using 50Hz AC power (i.e. for
Europe).
◦ 60Hz: The system will compensate for lighting using 60Hz AC power (i.e. for
North America).
• Mode: Select the exposure mode:
◦ Auto: The system will automatically adjust the brightness and exposure based
on the environment.
◦ Gain Priority: The system will automatically adjust the gain to reduce the
amount of noise in the image. Set the minimum and maximum Gain Scope. Increasing the max gain will increase the noise reduction.
◦ Shutter Priority: The system will automatically adjust the shutter to reduce motion trails in the image. Set the minimum and maximum Shutter Scope.
◦ Manual: Configure manual exposure settings. Configure the Shutter Regulate
and Gain Scope.
• 3D NR: Select ON to enable 3D spatial noise reduction. Under 3D NR Level, click
+ / - or use the slider to set the noise reduction value. The higher the value, the
greater the noise reduction. 3D noise reduction accomplishes the same process for
moving objects as well, providing clearer images in low light conditions. Removing
noise from the camera image reduces your recording file size and makes videos
clearer and more detailed.
Example image for 3D NR setting
Backlight
• Mode:
◦ OFF: Turn off the backlight function.
◦ BLC (Backlight Compensation): The camera automatically adjusts the exposure for a clearer image in the darkest areas of the video. Click Default to use
default settings or Customized to adjust the BLC area. The darker the area you
select, the brighter the image will be.
#LX400073; r.46243/46243; en-US
14
5
Setup
Example image for BLC setting
◦ HLC (Highlight Compensation): The camera dims the brightest areas of the
image to make them clearer. Adjust the HLC level between 1 and 100.
Example image for HLC setting
◦ WDR (Wide Dynamic Range): The camera compensates for changes in brightness across the image to enhance the picture quality of both light and dark areas.
Adjust the WDR level between 1 and 100.
Example image for WDR setting
NOTE
Based on the network camera model, a DWDR (Digital Wide Dynamic Range) option is available. DWDR manipulates individual pixels of an image to enhance dark areas.
◦ ASO — Adaptive Scene Optimization (For select network cameras only):
The camera automatically switches off/on the WDR function when it is in dark/
bright conditions, respectively.
• Auto Iris (auto iris cameras only): Select ON to enable auto iris or OFF to disable
auto iris. If your camera supports the auto iris feature and is installed outdoors, it is
recommended to set white balance as OUTDOOR.
#LX400073; r.46243/46243; en-US
15
5
Setup
White Balance
•
•
•
•
Auto: Automatic white balance.
Natural: White balance mode optimized for settings without artificial lighting.
Street lamp: White balance mode optimized for night time, outdoor settings.
Outdoor: White balance mode optimized for outdoor settings with natural and artificial lighting.
• Manual: Manual white balance. Use the sliders to configure the Red and Blue
control.
Day & Night
• Auto: Camera will automatically change between day and night mode based on the
lighting (recommended).
• Color: Camera will be in day mode at all times.
NOTE
Select FLIR network cameras support Color Night Vision™ (CNV). Cameras with CNV have special low-light image sensors which allow the camera to continue providing a color image in lowlight conditions. Cameras enabled with CNV will switch to Black & White mode when ambient light
is inadequate. To keep CNV on, select Color mode. Ensure adequate ambient lighting is present
if using Color mode in low light conditions, it is recommended to review your camera footage to
ensure your recordings are clear. For more information about CNV, visit
http://www.flir.com/security/pro and search for “Color Night Vision”.
• Black & White: Camera will be in black and white at all times.
• D&N Sensitivity: When day & night mode is set to Auto, the sensitivity level indicates the threshold at which the camera switches between day and night mode. Select Low, Middle, or High.
• D&N Delay: When day & night mode is set to Auto, the delay setting indicates how
quickly the camera switches between day and night mode. Select the D&N delay in
seconds.
IR Light
• Manual: Set custom IR light settings.
• ZoomPrio: IR lights automatically turn on in dark conditions. Zoom functions control
the amount of IR light emitted.
• SmartIR: IR lights automatically turn on in dark conditions.
• OFF: Turn off the IR light function.
Defog Mode (For select network cameras only): Select Auto to automatically improve video quality in poor visibility conditions, example: fog. Select Manual to manually configure the Defog mode settings. Select Off to disable this function.
#LX400073; r.46243/46243; en-US
16
5
Setup
5.1.2 Profile Management (Select Network Cameras Only)
The Profile Management tab allows you to set which Profile to use at which times. Choose
to use a single profile at all times, or set a schedule for the camera to switch back and forth
between Day and Night profiles. In order to get the full benefit of this feature, ensure you
have configured the Normal, Day, and Night profiles in the Settings submenu. See 5.1.1
Settings (Fixed Camera Series Only), page 13 for details.
To configure the condition profile:
1. Select one of the following options:
• Normal: Camera will use the Normal profile at all times.
• Full Time: Select the profile the camera will use at all times.
• Schedule: Configure a schedule that the camera will use for Day (yellow) and Night
(black) profiles. Click and drag in the time bar to set the schedule.
2. Click Save to save the condition profile.
#LX400073; r.46243/46243; en-US
17
5
Setup
5.1.3 Zoom and Focus (Motorized Lens Cameras Only)
For motorized lens cameras, you can use the Zoom and Focus tab to adjust the lens.
• Zoom: Click + / - or use the slider to adjust the zoom level.
• Focus: Click + / - or use the slider to adjust the focus.
• Auto Focus: Click to have the camera automatically adjust the focus to the currently
selected zoom level.
NOTE
Adjustments in this menu are automatically saved.
5.1.4 Video
The Video menu allows you to configure the encoding settings for the camera. Video settings are divided into Main Stream, Sub Stream 1, and Sub Stream 2.
To configure video quality settings:
1. Check Enable under Sub Stream to enable the sub stream or uncheck to disable.
2. To configure video settings for Sub Stream 1 and 2, from the drop-down list, select
Sub Stream 1 or Sub Stream 2, respectively.
#LX400073; r.46243/46243; en-US
18
5
Setup
3. For the Main Stream and Sub Stream, configure the following:
• Code-Stream Type (select network cameras only): For the Main Stream, select
Continuous to configure settings when motion is not detected, Motion to configure
settings when motion is detected, or Alarm to configure settings when alarm is
triggered.
• Encode Mode: Select the desired encoding type.
NOTE
◦
◦
◦
The available encoding types will vary depending on your camera model.
A much higher bitrate and faster connection is required to maintain image quality using
MJPEG. It is recommended to use H.264 unless you have special requirements.
For select cameras that support H.265, it is recommended to enable H.265 to save bandwidth
while maintaining video quality.
• Resolution: Select the desired resolution for the video stream. There is a different
recommended bitrate depending on the selected resolution.
NOTE
You may not set the resolution above 720p if the Flip function is activated.
• Frame Rate (FPS): Select the desired frame rate for the video stream between 1
and 30 FPS.
NOTE
The Frame Rate value varies based on the network camera model.
• Bit Rate Type: Select CBR (Constant Bit Rate) or VBR (Variable Bit Rate). If you
select VBR, you can select the Video Quality between 1 (lowest) and 6 (best).
• Reference Bit Rate: Recommended bit rate range based on the resolution and
frame rate settings you have selected.
• Bit Rate: Select the desired bit rate for each video stream or select Customized
and enter the bit rate in Kbps.
• SVC: Encode the frame rate by layer. Select the layer between 1 – 4. The default
layer is set to 1.
4. Under Watermark Settings, check to enable watermark to protect against video
tampering.
5. Under Watermark Character, enter the desired watermark text.
6. Click Save to save changes.
#LX400073; r.46243/46243; en-US
19
5
Setup
5.1.5 Snapshot
The Snapshot tab allows you to configure image quality settings for snapshots.
To configure snapshots:
1. Configure the following:
• Snapshot Type: Select Continuous to configure snapshots taken during scheduled recording. Select Event to configure snapshots activated by alarms.
• Image Size: The image size of snapshots is the same as the resolution for the selected stream.
• Quality: Select the image quality for snapshots between 1 (lowest) and 6 (highest).
• Interval: Select the interval between snapshots between 1 and 7 seconds or select
Customized and enter the interval in seconds.
2. Click Save to save changes.
5.1.6 Overlay
The Overlay tab allows you to configure the text and information that appears overtop of
the camera image, such as the time and date display.
To configure video overlay:
1. Under Channel Title, select Enable to show the name of the channel on screen.
Under Input channel title, enter a personalized channel name.
2. Under Time Title, select Enable to show the time on screen. Check the Week Display check box to show the day of the week.
#LX400073; r.46243/46243; en-US
20
5
Setup
3. Under OSD info (select PTZ cameras only), select Enable beside the PTZ function —
Location. Under Input Text, enter a custom message up to 5 lines. Drag the yellow
frame on the live video preview screen to adjust the OSD info overlay position.
NOTE
For fixed camera series, this option is called Text Overlay.
Example image of OSD info text overlay
#LX400073; r.46243/46243; en-US
21
5
Setup
NOTE
For select PTZ cameras, you can enable various OSD information such as preset, temperature, coordinates, zoom, and text overlay.
4. Click Save to save changes.
NOTE
You can enable either OSD info or Picture Overlay. To enable Picture Overlay, select Enable to overlay
picture information on screen. Click Upload and select a picture to overlay on screen. Drag the yellow
frame on the live video preview screen to adjust the picture overlay position. For successful picture upload, ensure the picture meets the requirement stated on screen.
#LX400073; r.46243/46243; en-US
22
5
Setup
5.1.7 Privacy Masking (Select Network Cameras only)
Configure privacy masks to hide certain parts of the camera image in video recordings.
CAUTION
Privacy masks block out parts of the camera image entirely and appear as black boxes in recordings.
To configure video overlay:
1. Under Privacy Masking, select Enable.
2. Click and drag the black boxes to cover the area you want to block on the camera image. You can adjust the size of a black box by clicking and dragging the corners of the
box. You can configure up to four boxes.
• Right-click to delete the currently selected privacy area.
• Click-and-drag outside of the privacy areas to create a new privacy area.
3. Click Save to save changes.
In select PTZ cameras, you can configure privacy mask as follows:
1. Under Setup > Camera > Video > Overlay, click Privacy Mask.
2. Under SN, select a number for the privacy mask you wish to setup. You can configure
up to 24 privacy masks.
3. Use the PTZ controls below the camera image to move the camera to the desired
location.
4. Click Draw. Click-and-drag on the camera image to draw the privacy mask over the
area you wish to hide.
NOTE
Repeat step 2, 3, and 4 to draw multiple privacy mask on the camera image.
#LX400073; r.46243/46243; en-US
23
5
Setup
To remove a privacy mask:
1. Under SN, select the number of the privacy mask you wish to remove.
2. Click Delete to delete the selected privacy mask.
5.1.8 Region of Interest (ROI)
NOTE
ROI is called Interest Area in select network cameras.
The ROI tab allows you to configure multiple regions of interest on the live video. The higher the image quality selected, the clearer the selected area of interest will be. The selected
areas of interest will appear clearer than the rest of the image. This feature allows you to
save bandwidth by focusing on areas where frequent movement occurs.
To configure a Region of Interest:
1. Configure the following:
• Select Enable.
• To mark a region of interest on the live video preview screen, click and drag on
screen to create a yellow frame. Do this step repeatedly to create up to 4 regions of
interest.
• Right-click to delete the selected area.
• Image Quality: Select the image quality for the interest area between 1 (lowest)
and 6 (highest).
2. Click Save to save changes.
5.1.9 Path
The Path tab allows you to configure the folder where video clips, snapshots, and manual
recordings are saved.
NOTE
The folder paths available for configuration will vary depending on the capabilities of your camera model.
#LX400073; r.46243/46243; en-US
24
5
Setup
To configure folder paths:
1. Configure the following:
• Live Snapshot: The folder on your hard drive where live snapshots are stored.
Click Browse to select a different folder.
• Live Record: The folder on your hard drive where manual recordings are stored.
Click Browse to select a different folder.
• Playback Snapshot: The folder on your hard drive where playback snapshots are
stored. Click Browse to select a different folder.
• Playback Download: The folder on your hard drive where playback downloads are
stored. Click Browse to select a different folder.
• Video Clips: The folder on your hard drive where video clips are stored. Click
Browse to select a different folder.
2. Click Save to save changes.
5.1.10
Audio
The Audio menu allows you to enable / disable camera audio as well as choose the audio
encoding type. The settings in this menu will affect both one-directional and bidirectional
audio for the camera.
NOTE
This setting is only available on cameras with a microphone. Check the technical specifications for your
camera.
To configure audio settings:
1. Check Enable under Main Stream, Sub Stream, or both to enable audio.
NOTE
To configure audio settings for Sub Stream 1 or 2, choose Sub Stream 1 or Sub Stream 2 from the
drop-down list.
2.
3.
4.
5.
6.
7.
8.
Select the Encode Mode.
Select the Sampling Frequency.
Select the AudioIn Type.
Enable or Disable the Noise Filter.
Adjust the Microphone Volume.
Adjust the Speaker Volume.
Click Save to save changes.
#LX400073; r.46243/46243; en-US
25
5
Setup
5.2 Network
5.2.1 TCP-IP
The TCP-IP menu allows you to configure the camera for DHCP or Static IP addressing.
To configure IP address settings:
1. Under Host Name, enter the Host Name for the camera (up to 32 characters).
2. Under Mode, select Static or DHCP. If you select Static, configure the IP Address,
Subnet Mask, Default Gateway, Preferred DNS Server, and Alternate DNS Server.
3. Under IP Version, select IPV4 or IPV6.
4. Click Save to save changes.
5.2.2 Connection
The Connection menu allows you to configure the camera ports and maximum connections to the camera. You must port forward the HTTP (default: 80) and TCP (default:
35000) port numbers on your router to enable remote connection to your camera.
NOTE
If you are not using an NVR and are setting up multiple cameras in the same network for remote access,
you must assign unique TCP and HTTP ports for each camera. Two cameras cannot share the same port
number.
To configure connection settings and ports:
1. Under Max Connection, enter the maximum number of devices that can connect to
the camera at the same time between 1 and 20.
#LX400073; r.46243/46243; en-US
26
5
Setup
2. Configure the following port settings:
• TCP Port: Enter the TCP (Client) Port number (default: 35000). The TCP port is
used to stream video to remote computers or mobile devices. The TCP Port must
be port forwarded to enable remote connection to your camera.
• UDP Port: Enter the UDP Port number (default: 35001). The UDP Port is used for
special applications only.
• HTTP Port: Enter the HTTP Port (default: 80). The HTTP Port is used to access the
camera’s web interface. The HTTP Port must be port forwarded to enable remote
access.
NOTE
If you change the HTTP Port to anything other than 80, you must enter colon (:) and the HTTP
port in your web browser to access the camera (e.g. http://tomsmith.myddns-flir.com:85).
• RTSP Port: Enter the RTSP Port (default: 554). The RTSP Port is used for special
applications. For details on supported applications, see 5.2.13 RTSP Streaming
(Advanced — Select Network Cameras only), page 30.
3. (Optional) To enable HTTPS, check the HTTPs check box. To connect to the camera
using HTTPS, you must forward the HTTPS port (default: 443) on your router. You
must also connect to the camera using the following format:
• https://IP or DDNS address:HTTPS Port
• For example: https://tomsmith.myddns-flir.com:443
4. (Optional) To configure the HTTPS port, enter the custom port number under HTTPS
Port (default: 443).
5. Click Save to save changes.
5.2.2.1
ONVIF
The ONVIF tab allows you to configure ONVIF authentication. You can choose to enable
or disable ONVIF authentication. It is disabled by default.
To configure ONVIF settings:
1. Select the Enable radio button under Authentication.
NOTE
By default this option is disabled.
2. Click Save to save changes.
NOTE
To view the ONVIF version information from the camera’s web-interface, go to Setup > Information
> Version.
#LX400073; r.46243/46243; en-US
27
5
Setup
5.2.3 PPPoE
The PPPoE menu allows you to set up your network camera via PPPoE. To configure
PPPoE settings:
1. Check the Enable check box.
2. Enter the Username and Password of your PPPoE account (This information can be
obtained from your Internet Service Provider (ISP).
3. Click Save to save changes.
5.2.4 DDNS
The DDNS menu allows you to set up the camera with a free FLIR DDNS account for remote connectivity. You can register for a FLIR DDNS account at ddns.myddns-flir.com.
To configure DDNS:
1. Under Server Type, check the check box and select FLIR DDNS.
2. Under Domain Name, enter the Domain Name from the confirmation email you received after registering for DDNS.
3. Under Username, enter the User Name from the confirmation email.
4. Under Password, enter the Password from the confirmation email.
5. Under Update Period (select cameras only), enter the update period in minutes.
#LX400073; r.46243/46243; en-US
28
5
Setup
6. Click Save.
NOTE
It may take between 10~15 minutes for the DDNS server to update with your new DDNS address.
5.2.5 IP Filter
The IP Filter menu allows you to create a white list of device MAC or IP addresses that can
access the camera. If you use the IP filter menu, devices that are not on the white list will
not be able to remotely connect to the camera.
NOTE
If you enable the IP filter the camera will block any device that is not listed. Make sure the correct devices
are added to the list, or you may not be able to access the camera.
To filter connections based on IP or MAC addresses:
1. Click Add IP/MAC.
2. Select IP Address, IP Segment, or MAC and then enter the address of the device you
would like to add to the white list.
3. Click Save.
4. Check the Trusted Sites check box.
5. Click Save to save changes.
5.2.6 SMTP (Email)
The SMTP menu allows you to set up email alerts for motion or alarms.
To configure SMTP Settings:
1. Under SMTP Server, enter the SMTP server address.
2. Under Port, enter the Port used by the server.
3. Check Anonymity if the server allows anonymous logins or uncheck to enter credentials to access the server.
4. Under Username, enter the user name of the sender’s account.
5. Under Password, enter the password of the sender’s account.
6. Under Sender, enter the sender’s email account.
#LX400073; r.46243/46243; en-US
29
5
Setup
7. Under Authentication, select SSL or TLS if the server uses encryption.
8. Enter a title for the email.
9. Enter the email address of the mail receiver.
10. Under Interval, select the interval for sending email alerts. The system will only send
email alerts after this interval has passed.
11. Check Health Mail to enable the camera to send health alerts. If you enable health
alerts, enter the interval in seconds under Update Period.
12. Click Email Test to send a test email using the settings you have entered.
13. Click Save to save changes.
5.2.7 UPnP
UPnP allows you to map port numbers between the LAN and the Internet. Depending on
your router version, you may need to disable UPnP function.
5.2.8 SNMP (For Advanced Users Only)
5.2.9 Bonjour (Unsupported)
5.2.10
Multicast (For Advanced Users Only)
5.2.11
802.1x (For Advanced Users Only)
5.2.12
QoS (For Advanced Users Only)
5.2.13
RTSP Streaming (Advanced — Select Network Cameras only)
RTSP streaming allows you to stream video from a specific camera using a web address.
It is an optional connectivity method used by 3rd party software applications.
NOTE
The instructions in this section are using VLC Media Player. VLC Media Player is a free software provided
at www.videolan.org. FLIR cannot provide support for VLC Media Player or any other 3rd party software.
Please contact the software vendor for technical support related to 3rd party software applications.
To connect to the video stream using VLC Media Player:
1. Open VLC Media Player.
#LX400073; r.46243/46243; en-US
30
5
Setup
2. Click Media>Open Network Stream.
3. Enter the RTSP address in the following format:
• rtsp://<username>:<password>@<IP address>:<port>/cam/realmonitor?channel=
<channelNo>&subtype=<typeNo>
• <username>: The user name of the network camera (default: admin).
• <password>: The password for the network camera (default: admin).
• <IP address>: The IP address of the network camera.
NOTE
In order to view the RTSP stream over the Internet, you must port forward the RTSP port (default:
554) on your router to the camera’s IP address.
• <Port>: The RTSP port (default: 554) of the network camera.
• <channelNo>: Enter 1.
• <typeNo>: Enter 1 for the Sub Stream of the camera or 0 for the Main Stream. It is
recommended to use the Sub Stream if connecting over the Internet.
The example below shows the correct format to connect to the Sub Stream on a network camera:
#LX400073; r.46243/46243; en-US
31
5
Setup
4. Click Play. The video stream will open in VLC Media Player.
If it does not connect, check the following:
• Check that the syntax on the RTSP address is correct.
• Make sure the network camera is connected to the network.
• If connecting over the Internet, make sure to use the remote IP address of the camera
and that the RTSP port is open.
5.3 PTZ ( select PTZ Cameras Only)
The PTZ submenu allows you to configure preset locations, patterns and tours for retrieval
at any time.
5.3.1 Preset
Presets will save a camera position for quick retrieval.
To add presets:
1. Under PTZ > Function, click Preset.
2. Use the PTZ controls below the camera image to move the camera to the desired
location.
3. Click Add to add the current location to the list of presets.
4. Click
next to the preset title that was just added to save the preset. You can now
call the preset location from the Live View tab using the PTZ control panel.
To delete a preset:
• Click
next to the preset title you want to delete to remove it from the list.
#LX400073; r.46243/46243; en-US
32
5
Setup
5.3.2 Tour
Tours will cycle through a series of presets.
To add a tour:
1.
2.
3.
4.
Under PTZ > Function, click Tour.
Click Add beneath the tour list to add a new tour.
(Optional) Double-click the tour name to enter a personalized name for the tour.
Click Add beneath the preset list to add a location to the tour. By default, the newly
added location will show the number “1” under the Preset column.
5. Double-click the number “1” under Preset to open a drop down menu with all of your
saved preset locations. Select the preset number you want to use as the first location
in the tour.
6. Repeat steps 4 & 5 for as many preset locations as you would like in the tour. When finished, click Save to save the tour.
You can click the Start button to test the tour, then Stop to stop the test.
To delete a tour:
• Click
next to the tour you want to delete to remove it from the list.
5.3.3 Scan
An auto scan automatically cycles between a set left and right limit.
To add a scan cycle:
1.
2.
3.
4.
Under PTZ > Function, click Scan.
Under Scan No., select the scan cycle you would like to configure.
Click Set.
Using the PTZ controls, move the camera to the leftmost point of the scan pattern you
want to set and click Set Left Limit.
#LX400073; r.46243/46243; en-US
33
5
Setup
5. Move the camera to the rightmost point of the scan pattern you want to set and click
Set Right Limit.
6. Under Speed, click - / + or use the slider to set the speed of the scan cycle. Setting a
higher number means the camera will move faster between the left and right limits.
7. Click the Start button to test the scan cycle, then Stop to stop the test.
5.3.4 Pattern
You can use the pattern function to record a series of camera movements to recall later.
To save a pattern:
1.
2.
3.
4.
Under PTZ > Function, click Pattern.
Under Pattern No., select the pattern cycle you would like to configure.
Click Set.
Click Start Rec to start recording a pattern. Move the camera in the desired pattern using the PTZ controls. When finished, click Stop Rec.
5. Click the Start button to test the pattern, then Stop to stop the test.
5.3.5 Pan
Set the camera to pan continuously at a set speed.
To setup auto-pan:
1. Under PTZ > Function, click Pan.
2. Under Pan Speed, click - / + or use the slider to set the panning speed.
3. Click the Start button to test the auto-pan, then Stop to stop the test.
5.3.6 Privacy Mask
Configure privacy masks to hide certain parts of the camera image in video recordings.
CAUTION
Privacy masks block out parts of the camera image entirely and appear as black boxes in recordings.
#LX400073; r.46243/46243; en-US
34
5
Setup
To add a privacy mask:
1. Under PTZ > Function, click Privacy Mask.
2. Under SN, select a number for the privacy mask you wish to setup. You can configure
up to 24 privacy masks.
3. Check Enable.
4. Click Draw. Click-and-drag on the camera image to draw the privacy mask over the
area you wish to hide.
To remove a privacy mask:
1. Under SN, select the number of the privacy mask you wish to remove.
2. Uncheck Enable to disable the privacy mask, or click Clear to delete.
5.3.7 PTZ Speed
Set the speed for the camera’s Pan-Tilt-Zoom functions.
To set PTZ speed:
1. Under PTZ > Function, click PTZ Speed.
2. Click either Low, Middle, or High to set the speed of PTZ functions.
#LX400073; r.46243/46243; en-US
35
5
Setup
5.3.8 Idle Motion
You can set the camera to perform a certain action when it is left idle for a set period of
time.
To configure idle motion:
1. Under PTZ > Function, click Idle Motion.
2. Check Enable to enable the idle motion feature.
3. Select an idle motion for the camera. You can choose from Preset, Tour, Scan, or
Pattern.
NOTE
You must setup at least one of the corresponding functions to set it as the idle motion. For example,
you must setup at least one tour to select Tour as the Idle Motion.
4. Under Idle Time, set the time in minutes before the idle camera performs the set idle
motion.
5. Click Save to save your settings.
5.3.9 Power Up
Choose an action for the PTZ camera to perform when it first powers up.
To configure the power up function:
1. Under PTZ > Function, click PowerUp.
2. Check Enable to enable the power up feature.
#LX400073; r.46243/46243; en-US
36
5
Setup
3. Select a power up function for the camera. You can choose from Preset, Tour, Scan,
Pattern, or select Auto to perform the default PTZ diagnostic check on startup.
NOTE
For all options except Auto, you must setup at least one of the corresponding functions to set it as
the power up function. For example, you must setup at least one tour to select Tour as the power up
function.
4. Click Save to save your settings.
5.3.10
Time Task
Set the automatic activation of Preset, Tour, Scan, or Pattern at a scheduled time.
1.
2.
3.
4.
Under PTZ > Function, click Time Task.
Check Enable to enable the time task feature.
Under Time Task num, select the time task you would like to configure.
Select a Time Task action. Choose from Preset, Tour, Scan, or Pattern.
NOTE
For all time task actions, you must set up at least one of the corresponding functions to set it as the
time task action. For example, you must setup at least one tour to select Tour as the time task action.
5. Enter the AutoHome time in seconds. If a scheduled time task is interrupted, the AutoHome time indicates the amount of time until the time task continues.
6. Click Period Setting and enter the date and time period for the time task.
7. (Optional) Select a time task number and click Copy to copy the current time task information to the selected time task. After the time task has been copied, the Time Task
num updates to display the time task that now includes the copied task information.
8. Click Save to save the time task.
#LX400073; r.46243/46243; en-US
37
5
Setup
5.3.11
PTZ Restart
Restart the PTZ camera.
To restart the PTZ camera:
1. Under PTZ > Function, click PTZ Restart.
2. Click PTZ Restart.
5.3.12
Default
Set all PTZ functions back to the default settings.
CAUTION
Resetting to defaults will erase any custom PTZ functions you have created — this step cannot be
undone.
To reset PTZ defaults:
1. Under PTZ > Function, click Default.
2. Click Default.
CAUTION
Resetting to defaults will erase any custom PTZ functions you have created — this step cannot be
undone.
#LX400073; r.46243/46243; en-US
38
5
Setup
5.4 Event
5.4.1 Video Detect
The Video Detect menu allows you to set up motion detection and recording.
NOTE
Recording functions require an FTP server or an on-board SD / microSD card. Some camera models do
not support these recording features.
To set up motion detection settings:
1. Check Enable to enable motion detection.
2. To configure a schedule when motion detection will be activated, click Setup next to
Working Period.
• Select the day you would like to configure by clicking the Setup buttons. You can
apply the same schedule to multiple days using the check boxes.
• Configure up to 6 time periods when motion detection will be activated.
• Click Save. Repeat the steps above if you would like to apply a different schedule to
different days.
3. Under Anti-dither, enter the anti-dither time in seconds. After a motion event occurs
and motion stops, if motion is detected within the anti-dither time, the system continues
the motion event and includes the new motion within the first event, rather than creating a new motion event.
#LX400073; r.46243/46243; en-US
39
5
Setup
4. To configure the motion grid, click Setup next to Area.
• Click and drag inside the grid to create motion detection areas. Click on the different
colors to set 4 different areas.
• Right-click to delete the selected area.
• Click-and-drag outside of all areas to draw a new area. You may have up to 4 motion
areas.
• Use the sliders to adjust the Sensitivity and Threshold for motion detection.
CAUTION
It is recommended to have someone moving in areas of interest on the camera image during
setup.
◦ The Sensitivity determines how sensitive the camera is to motion. For example,
if the sensitivity is high, small amounts of motion will score higher on the graph. It
is recommended to select a Sensitivity between 30~70.
◦ The Threshold determines how much motion is required to trigger an alarm or
recording. It is represented by the horizontal line on the graph. If the amount of
motion in the area exceeds this line, it will trigger an alert. It is recommended to
select a Threshold between 10~50.
◦ Each motion area can have a separate Sensitivity and Threshold value.
◦ Click Save.
5. Check Record to record when motion is detected. SD / microSD card or FTP recording must be configured to use this function.
6. Under Post Record, enter the number of seconds the camera will record after motion
is detected .
7. Check Relay-out to trigger an external alarm device when the camera detects motion.
The camera must have an Alarm Output to use this function.
8. Under Alarm Delay, enter the number of seconds before the camera will trigger the external device .
9. Check Send Email for the camera to send an email alert when motion is detected.
Email settings must be configured to receive email alerts.
10. Check PTZ (PTZ cameras only) and set the PTZ function from the Activation dropdown list that appears. Enter the PTZ function number in the NO text box.
11. Check Snapshot for the camera to save a snapshot when motion is detected. SD / microSD card or FTP recording must be configured to use this function.
12. Click Save to save changes.
#LX400073; r.46243/46243; en-US
40
5
Setup
5.4.2 Video Tamper
The Video Tamper tab allows you to set up your camera to detect video tamper and trigger
alerts.
To set up video tamper alarm settings:
1. Check Enable to enable video tamper alarm.
2. To configure a schedule when video tamper alarm will be activated, click Setup next to
Working Period.
• Select the day you would like to configure by clicking the Setup buttons. You can
apply the same schedule to multiple days using the check boxes.
• Configure up to 6 time periods when video tamper alarm will be activated.
• Click Save. Repeat the steps above if you would like to apply a different schedule to
different days.
3. Check Record to record when video tamper occurs. SD / microSD card or FTP recording must be configured to use this function.
#LX400073; r.46243/46243; en-US
41
5
Setup
4. Enter the number of seconds the camera will record after motion is detected under
Post Record.
5. Check Relay-out to trigger an external alarm device when the camera detects video
tampering. The camera must have an Alarm Output to use this function.
6. Enter the number of seconds before the camera will trigger the external device under
Alarm Delay.
7. Check PTZ (PTZ cameras only) and set the PTZ function from the Activation dropdown list that appears. Enter the PTZ function number in the NO text box.
8. Check Send Email for the camera to send an email alert when video tamper is detected. Email settings must be configured to receive email alerts.
9. Check Snapshot for the camera to save a snapshot when video tamper is detected.
SD / microSD card or FTP recording must be configured to use this function.
10. Click Save to save changes.
5.4.3 Relay Activation (Cameras with Alarm I/O Only)
The Alarm menu allows you to configure settings for alarm devices. Your camera must
have an alarm I/O connector to use alarm devices.
To configure alarm device settings:
1. Configure the following:
•
•
•
•
•
•
•
•
•
•
•
•
Under Relay-In, select the alarm device you would like to configure.
Check Enable to enable the selected alarm In device.
Click Setup next to Working Period to set a schedule for alarm device activation.
Under Anti-Dither, enter the latch time in seconds.
Under Sensor Type, select NO (Normally Open) or NC (Normally Closed) depending on the type of sensor used.
Check Record to record when a sensor device is triggered.
Under Post Record, enter the amount of time the system will record when a sensor
device is triggered.
Check Relay-out to activate an alarm output device (e.g. strobe light) when the
sensor device is triggered. The camera must have an alarm output to use this
feature.
Enter the number of seconds before the camera will trigger the external device
under Alarm Delay.
Check PTZ and set the PTZ function from the Activation drop-down list that appears. Enter the PTZ function number in the NO text box.
Check Send Email for the camera to send out an alert email when the sensor device is triggered.
Check Snapshot for the camera to save a snapshot to FTP or SD / microSD card
when the sensor device is triggered.
2. Click Save to save changes.
#LX400073; r.46243/46243; en-US
42
5
Setup
5.4.4 SD Card
Use the SD Card tab to configure warning messages for SD card errors.
5.4.4.1
No SD Card
A No SD Card error occurs if recording is set in the camera, but there is no SD / microSD
card installed.
NOTE
The No SD Card warning is only available on cameras that support SD / microSD cards. Check the technical specifications for your camera.
To configure No SD Card errors:
1. Select No SD Card from the Event Type drop-down list.
2. Check Enable to enable No SD Card errors.
3. Check Relay-out to trigger an alarm out device when No SD Card errors occur. Under
Alarm Delay, enter the number of seconds before the alarm out device will be
activated.
NOTE
Relay-out is only available if your camera supports alarm output. Check the technical specifications
for your camera.
4. Check Send Email to send an email alert when No SD Card errors occur.
5.4.4.2
SD Card Error
An SD Card Error occurs if an error occurs while recording to the SD / microSD card (for
example, if the card is damaged or is using the wrong file system).
NOTE
The SD Card Error warning is only available on cameras that support SD / microSD cards. Check the
technical specifications for your camera.
To configure SD Card Errors:
1. Select SD Card Error from the Event Type drop-down list.
2. Check Enable to enable SD Card Errors.
3. Check Relay-out to trigger an alarm out device when SD Card Errors occur. Under
Alarm Delay, enter the number of seconds before the alarm out device will be
activated.
NOTE
Relay-out is only available if your camera supports alarm output. Check the technical specifications
for your camera.
4. Check Send Email to send an email alert when SD Card Errors occur.
5. Click Save to save changes.
#LX400073; r.46243/46243; en-US
43
5
Setup
5.4.4.3
Capacity Warning
A Capacity Warning occurs when the recording destination (microSD / SD card or FTP
server) reaches capacity.
To configure Capacity Warnings:
1. Select Capacity Warning from the Event Type drop-down list.
2. Check Enable to enable Capacity Warnings.
3. Under Capacity Limit, set the percentage of free space on the recording destination
that will trigger a Capacity Warning. For example, if you enter 10% and your SD / microSD card is 1GB, a warning will occur when there is only 100MB of free space
remaining.
4. Check Relay-out to trigger an alarm out device when Capacity Warnings occur. Under
Alarm Delay, enter the number of seconds before the alarm out device will be
activated.
NOTE
Relay-out is only available if your camera supports alarm output. Check the technical specifications
for your camera.
5. Check Send Email to send an email alert when Capacity Warnings occur.
6. Click Save to save changes.
5.4.5 Network
Use the Network tab to configure warning messages for network errors.
5.4.5.1
Disconnection
A Disconnection error occurs if the camera is disconnected from the network.
To configure Disconnection Errors:
1. Select Disconnection from the Event Type drop-down list.
2. Check Enable to enable Disconnection errors.
3. Check Record to record to the microSD / SD card when Disconnection errors occur.
NOTE
The camera must support microSD / SD card recording to use this function. Check the technical
specifications for your camera.
4. Under Post Record, enter the number of seconds the camera will record after a Disconnection error.
5. Check Relay-out to trigger an alarm out device when Disconnection errors occur.
Under Alarm Delay, enter the number of seconds before the alarm out device will be
activated.
NOTE
Relay-out is only available if your camera supports alarm output. Check the technical specifications
for your camera.
#LX400073; r.46243/46243; en-US
44
5
Setup
6. Click Save to save changes.
5.4.5.2
IP Conflict
An IP Conflict error occurs if another device is assigned the same IP address as the network camera.
To configure IP Conflict errors:
1. Select IP Conflict from the Event Type drop-down list.
2. Check Enable to enable IP Conflict errors.
3. Check Record to record to the microSD / SD card when IP Conflict errors occur.
NOTE
The camera must support microSD / SD card recording to use this function. Check the technical
specifications for your camera.
4. Under Post Record, enter the number of seconds the camera will record after an IP
Conflict
5. Check Relay-out to trigger an alarm out device when IP Conflict errors occur. Under
Alarm Delay, enter the number of seconds before the alarm out device will be
activated.
NOTE
Relay-out is only available if your camera supports alarm output. Check the technical specifications
for your camera.
6. Click Save to save changes.
5.4.6 Illegal Access (Select Network Cameras Only)
Set the camera to trigger an alarm (if supported) or send an email when the user name or
password is entered multiple times to access the camera.
To enable Illegal Access errors:
1. Check Enable to enable the Illegal Access warning.
2. Under Login Error, enter the number of times that wrong username / password can
be entered before the warning is triggered.
3. Check Relay-out to trigger an alarm out device when illegal access errors occur.
Under Alarm Delay, enter the number of seconds before the alarm out device will be
activated.
NOTE
Relay-out is only available if your camera supports alarm output.
4. Check Send Email to send an email alert when illegal access errors occur.
5. Click Save to save changes.
5.5 Storage
The Storage menu allows you to configure recording settings.
5.5.1 Record Schedule
The Record Schedule tab determines the schedule for video recording to SD / microSD
card or FTP.
#LX400073; r.46243/46243; en-US
45
5
Setup
To configure the recording schedule:
1. Click Setup next to the day you would like to configure.
2. Use the check boxes if you want to copy the schedule to other days.
3. Configure up to 6 time periods for recording. For each period, enter a time range and
check the recording types you would like to enable during that period:
• Continuous: Continuous recording.
• Motion: Motion activated recording.
• Alarm: Alarm activated recording.
3.1.
3.2.
3.3.
Check to copy schedule.
Configure up to 6 periods.
Enable recording types.
4. Click Save.
5.5.2 Snapshot Schedule
The Snapshot schedule tab determines the schedule for snapshot recording.
To configure the snapshot schedule:
1. Click Setup next to the day you would like to configure.
#LX400073; r.46243/46243; en-US
46
5
Setup
2. Use the check boxes if you want to copy the schedule to other days.
3. Configure up to 6 time periods for recording. For each period, enter a time range and
check the recording types you would like to enable during that period:
• Continuous: Continuous recording.
• Motion: Motion activated recording.
• Alarm: Alarm activated recording.
3.1.
3.2.
3.3.
Check to copy schedule.
Configure up to 6 periods.
Enable recording types.
4. Click Save.
5.5.3 Holiday Schedule
The Holiday Schedule tab allows you to set certain days of the year as holidays.
To configure the holiday schedule:
1. Check Record or Snapshot to enable holidays for that recording type.
2. Use the calendar to select which days are holidays.
3. Click Save.
#LX400073; r.46243/46243; en-US
47
5
Setup
5.5.4 Path
The Path tab allows you to select if the camera records to SD / microSD card or FTP.
To select the recording destination:
1. Under Record or Snapshot, check Local to record to the SD / microSD card, or
check FTP to record to FTP. For video recording or snapshot recording, you cannot record to both SD / microSD card and FTP.
NOTE
Event type varies depending on the camera model used.
2. Click Save.
5.5.5 Local
The Local tab allows you to format or configure the microSD / SD card installed in the
camera.
• Click Read Only to set the SD / microSD card to read only mode. This disables SD /
microSD card recording.
• Click Read & Write to enable recording on the SD / microSD card.
• Click Hot Swap to unmount the SD / microSD card if you would like to eject it from the
camera.
• Click Format and then click Yes to format the SD / microSD card. The camera will reboot once the format is completed.
5.5.6 FTP
The FTP tab allows you to set up settings for recording to an FTP server.
#LX400073; r.46243/46243; en-US
48
5
Setup
To set up FTP settings:
1. Check Enable to enable recording to FTP.
2. Configure the following:
•
•
•
•
•
Server Address: Enter the IP address or DNS address of the FTP server.
Port: Enter the FTP server port number.
User Name: Enter the user name for the FTP server.
Password: Enter the password for the FTP server.
Remote directory: Enter the recording directory on the FTP server (e.g. share).
NOTE
The recording directory must be located one level below the root directory. For example, share is
acceptable, but not share/recordings.
• Check Emergency (Local) to enable SD / microSD card recording if the FTP server cannot be reached.
3. Click Save to save changes.
5.5.7 NAS (For Advanced Users Only)
5.5.8 Record Control
The Record Control menu allows you to configure recording parameters for the camera.
To configure recording parameters:
1. Under Pack Duration, enter the duration in minutes that the camera will use to pack
video
2. Under Pre-event Record, enter the duration in seconds that the camera will pre-record before motion events.
3. Under Disk Full, select Overwrite to overwrite recordings when the recording medium
is full or select Stop to stop recording when the recording medium is full.
4. Under Record Mode, select Auto to record according to the schedule, select Manual
to record continuously, or select Off to disable recording.
5. Under Record Stream, select Main Stream to record using the Main Stream settings,
or select Sub Stream 1 or Sub Stream 2 to record using Sub Stream settings.
6. Click Save to save changes.
#LX400073; r.46243/46243; en-US
49
5
Setup
5.6 System
5.6.1 General
The General menu allows you to configure general camera settings.
To configure general camera settings:
1.
2.
3.
4.
Under Device Name, enter a name for the camera.
Under Language, select the language that will be used for the web browser interface.
Under Video Standard, select NTSC (North America) or PAL (Europe).
Click Save.
5.6.2 Date & Time
The Date & Time tab allows you to set up date and time settings for the network camera.
To configure date & time settings:
1. Configure the following:
•
•
•
•
Date Format: Select the date format.
Time Format: Select the time format (12 hour or 24 hour).
Time Zone: Select your time zone.
Current Time: Enter the current time or click Sync PC to sync your network camera
to your PC’s clock.
2. If your area uses Daylight Savings Time (DST) check DST Enable. If you enable DST,
configure the following:
• DST Type: Select Date to select a date for the time change or select Week to select
the week and day for the time change.
• Start Time and End Time: Enter the start and end times for Daylight Savings.
#LX400073; r.46243/46243; en-US
50
5
Setup
3. Check Synchronize with NTP to synchronize the camera clock with an NTP time
server. A constant Internet connection is required to use NTP. If you enable NTP, configure the following:
• NTP Server: Enter the NTP server address.
• Port: Enter the port for the NTP server.
• Update Period: Enter the interval the camera will use to update the time.
4. Click Save.
5.6.3 Account
The Account menu allows you to configure user accounts and user groups. The camera
can support up to 18 user accounts and up to 8 groups. User accounts must be assigned
to a group and inherit permissions from user groups, but an individual user account can be
given less permissions than the group.
The camera includes a unique admin account that cannot be deleted. The admin account
is the only one that can change permissions assigned to user accounts. Accounts given
permission to access the Account menu may change the password for other accounts. Accounts not given permission to access the Account menu may not change any account
passwords, including their own. It is essential to change the password of the admin account from the default to prevent unauthorized access to your camera.
You may also check Anonymous Login to allow users to connect to the camera without
entering a user name or password. Users connecting anonymously are given limited access to the camera: they may only view Live Video and the Alarm list.
To create a user account:
1. Click Add User.
2. Configure the following:
#LX400073; r.46243/46243; en-US
51
5
Setup
2.1.
2.2.
2.3.
2.4.
2.5.
User Name: Enter a user name for the user. The user name can be up to 15
characters including letters, numbers, and underscores.
Password: Enter a password for the user account. Re-enter the password
under Confirm Password.
Group: Assign the user account to a group. The user account will inherit permissions from the group, which will be updated under Authority List.
Remark: (Optional) Enter a description for the user account.
Authority List: Use the check boxes to assign permissions to the user account.
3. Click Save.
To create a user group:
1. Click the Group tab.
2. Click Add Group.
3. Configure the following:
3.1.
3.2.
3.3.
Group: Enter a name for the group.
Remark: (Optional) Enter a description for the group.
Authority List: Use the check boxes to assign the default permissions for user
accounts added to this group.
4. Click Save.
To modify a user account or group:
1. Select the User Name or Group tab.
2. Click
next to the account or group you would like to edit.
3. Edit the account or group details and then click Save.
To delete a user account or group:
1. Select the User Name or Group tab.
#LX400073; r.46243/46243; en-US
52
5
Setup
2. Click
next to the account or group you would like to delete.
3. Click OK.
5.6.4 PTZ Settings (PTZ Cameras Only)
When connected to a FLIR NVR, FLIR network PTZ cameras support camera control over
Ethernet cable, which means that setting up PTZ protocol information is not a requirement.
If using a third-party network / IP PTZ solution that supports camera control through RS485 wires, use the PTZ Settings menu to configure the PTZ protocol information.
Choosing the PTZ protocol:
1. Click the Network PTZ tab to choose the PTZ protocol.
2. Under Protocol, select the protocol being used by your PTZ camera.
NOTE
The protocol value varies depending on the camera model used.
3. Click Save to save your settings.
#LX400073; r.46243/46243; en-US
53
5
Setup
Configuring protocol information:
1. Click the Analog PTZ tab to configure the protocol information.
2.
3.
4.
5.
Under Address, enter the address of the PTZ camera.
Under Baudrate, select the baud rate from the available options.
Under Parity, select the correct parity from the available options.
Click Save to save your settings.
5.6.5 Default
The Default menu allows you to reset camera settings to its default configuration. Click the
Factory Default button and then click OK to reset the camera to its factory default settings. The camera will reboot.
NOTE
Click the Reset button and then click OK to reset certain settings in the camera to its default configuration. The camera will reboot.
5.6.6 Import / Export
The Import/Export menu allows you to export your camera’s configuration or import a
saved configuration.
#LX400073; r.46243/46243; en-US
54
5
Setup
To export the camera’s configuration:
1. Click Export.
2. Select a location on your computer and then click Save.
To import the camera’s configuration:
1. Click Import.
2. Select the configuration file you would like to backup and then click Open.
5.6.7 Auto Maintain
The Auto Maintain menu allows you to reboot the camera manually or on a automatic
schedule. Rebooting the camera regularly ensures system stability. It also allows you to
automatically delete old video files.
To manually reboot the camera:
• Click Manual Reboot and then click OK to reboot the camera.
To configure auto reboot:
1. Check Auto Reboot to set the camera to reboot automatically on schedule.
2. Select the day and time for the camera to reboot.
3. Click Save.
To configure auto delete:
1. Check Auto Delete Old Files.
2. Enter the number of days the camera will retain video files.
3. Click Save.
5.6.8 Upgrade
The Upgrade menu allows you to upgrade the camera firmware. When firmware upgrades
are released, they are available for free from http://www.flir.com/security/pro.
#LX400073; r.46243/46243; en-US
55
5
Setup
To upgrade the camera firmware:
1.
2.
3.
4.
Download and extract the firmware from http://www.flir.com/security/pro.
Click Browse.
Select the firmware file on your computer and then click Open.
Click Upgrade. The camera will upgrade the firmware and then reboot.
5.7 Information
5.7.1 Version
The Version menu shows you information related to the product and firmware version.
#LX400073; r.46243/46243; en-US
56
5
Setup
5.7.2 Log
The Log menu allows you to view system logs for the camera.
To view system logs:
1. Under Start Time and End Time, enter the start time and end time for your search.
2. Under Type, select the type of log you would like to search for: All, System, Setting,
Data, Event, Record, Account, and Clear Log.
3. Click Search.
• (Optional) Click Backup to save logs to your computer hard drive.
• (Optional) Click Clear to delete all system logs.
5.7.3 Online User
The Online User menu allows you to review information related to number of users, user
type, IP address, and login time.
#LX400073; r.46243/46243; en-US
57
6
Firmware Upgrade Tool
To perform a firmware upgrade over the LAN or Internet, a Config Tool is available from
http://www.flir.com/security/pro. In an effort to continuously improve the functionality of our
products, firmware upgrades are available as a free download on
http://www.flir.com/security/pro
NOTE
The Config Tool is supported on PC only. Firmware upgrades can also be completed using the web
browser interface (see 5.6.8 Upgrade, page 55).
6.1 Installing a Firmware Upgrade Over the LAN
Prerequisites:
• Connect your network camera to a router or switch on your network.
• Download a firmware upgrade from http://www.flir.com/security/pro, if one is available.
Extract the contents.
To perform a firmware upgrade over the LAN:
1. Download the Config Tool from http://www.flir.com/security/pro.
2. Extract the contents into a folder.
3. Open the folder and right-click ConfigTool.exe and Run as administrator. If a Windows Firewall warning appears, click Allow Access. The Config Tool scans your LAN
for network cameras.
4. Click Upgrade.
5. Check any network cameras you would like to upgrade.
6. Click Open. Select the upgrade firmware file (.bin).
7. Click Upgrade. Wait for the upgrade to complete. Do not power off the system or
disconnect the power cable during upgrade. The system will restart when the upgrade is complete.
#LX400073; r.46243/46243; en-US
58
6
Firmware Upgrade Tool
7.1.
7.2.
7.3.
Check network cameras
Click Open and select firmware file
Click Upgrade
6.2 Installing a Firmware Upgrade Over the Internet
Prerequisites:
• Port forward the Client Port (default: 35000) on the network camera’s local router.
• Obtain the public IP address of the network camera.
• Download a firmware upgrade from http://www.flir.com/security/pro, if one is available.
Extract the contents.
1.
2.
3.
4.
5.
Download the Config Tool from http://www.flir.com/security/pro.
Extract the contents into a folder.
Open the folder and right-click ConfigTool.exe and Run as administrator.
Click Login.
Under IP Address, enter the public IP address of the network camera. Edit the User
Name, Password, or Port if these have been changed from the default values.
6.
7.
8.
9.
Click Login. The Config Tool logs in to the network camera.
Click System Upgrade.
Click Open. Select the firmware file (.bin).
Click Upgrade. Wait for the upgrade to complete. Do not power off the system or
disconnect the power cable during upgrade. The system will restart when the upgrade is complete.
#LX400073; r.46243/46243; en-US
59
6
Firmware Upgrade Tool
9.1.
9.2.
9.3.
Click System Upgrade
Click Open and select the firmware file
Click Upgrade
#LX400073; r.46243/46243; en-US
60
7
Connecting to Cameras with FLIR
Cloud™ CMS
FLIR Cloud™ Client is a central management software that allows you to view and manage multiple FLIR security systems on a PC or Mac. It includes support for FLIR Cloud™
Services, allowing a simple, secure connection to compatible systems over the Internet
with no network configuration required.
7.1 System Requirements
Your system must meet the system requirements below:
Description
Requirement
CPU
Core 2 Duo 3.0GHz
Operating System
Windows™ 8/7/Vista
Mac OSX 10.7 and above
Memory
2GB
Video
512 MB of video memory and above
Network (LAN)
10/100 BaseT Network
Network (WAN)
1 Mbps upstream
High-speed Internet service is required to remotely
connect to your system.
7.2 Installing FLIR Cloud™ Client
1. Download and install the client software.
• PC Users: Download and install FLIR Cloud™ Client for PC from
http://www.flir.com/security/pro.
• Mac Users: Download and install FLIR Cloud™ Client for Mac from http://www.flir.
com/security/pro. Double click to extract the software. Then, drag the software to
Applications.
2. Once installation is finished, double-click the FLIR Cloud™ Client icon (
desktop or Applications list.
#LX400073; r.46243/46243; en-US
) from the
61
7
Connecting to Cameras with FLIR Cloud™ CMS
3. Log into the Client Software using the Client Software user name (default: admin) and
password (default: admin) and then click Login.
7.3 Adding a Camera over the Local Network (LAN)
You can add cameras over a local network (LAN). The software will automatically scan the
network for compatible cameras.
Prerequisites:
• Connect the network camera to a router or switch on the network.
• Install FLIR Cloud™ Client on a computer in the same network as the network camera.
To add a camera over the LAN:
1. Click
and then click
.
2. Click Search. The client scans your LAN for connected cameras. Write down the IP
address of your camera.
3. Check your camera (A) and click Add (B).
4. Enter the user name and password for your camera (default: admin) and click OK.
5. Click
then
.
#LX400073; r.46243/46243; en-US
62
7
Connecting to Cameras with FLIR Cloud™ CMS
6. Click-and-drag Default Group to the display window to open your camera in live view.
Result
#LX400073; r.46243/46243; en-US
63
7
Connecting to Cameras with FLIR Cloud™ CMS
7.4 Adding a Camera over the Internet using a DDNS Address
It is recommended to sign up for a free FLIR DDNS address to connect to compatible
cameras over the Internet.
Prerequisites:
•
•
•
•
Create a DDNS account at http://ddns.myddns-flir.com.
Input the DDNS address into the network camera locally.
Port forward the required ports on the router to the camera’s local IP address.
Install FLIR Cloud™ Client on a remote computer.
To add a camera using a DDNS address:
1. Click
and then click
.
2. Click Manual Add.
3. Enter the following:
3.1.
3.2.
Check By IP/Domain to add a camera using the DDNS address.
Device Name: Enter a name for your camera.
#LX400073; r.46243/46243; en-US
64
7
Connecting to Cameras with FLIR Cloud™ CMS
3.3.
IP/Domain Name: Enter the Domain Name/URL Request you received in the
email when you registered for DDNS followed by .myddns-flir.com.
NOTE
For example, if your Domain Name/URL Request is tomsmith, enter tomsmith.myddns-flir.
com
3.4.
3.5.
3.6.
Client Port: Enter the camera’s Client Port.
User Name: Enter the camera’s User Name (default: admin).
Password: Enter the camera’s Password (default: admin).
4. Click Add.
5. Click
then
.
6. Click-and-drag Default Group to the display window to open your camera in live view.
Congratulations! You can now connect over the Internet to view and playback video
on your computer.
Result
#LX400073; r.46243/46243; en-US
65
8
Using FLIR Cloud™ Client for PC
or Mac
FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac.
8.1 Home Page
The Home Page allows you to access all the tabs within the software. Each tab allows you
to access different features.
To open tabs:
Click a tab from the Home Page to open it or click the
from within any tab to open a new tab.
button at the top of the screen
8.2 Live View
The Live View tab is where you can view live video from connected systems.
To view live video from a system:
1. Click
and then click
#LX400073; r.46243/46243; en-US
to create a Live View tab.
66
8
Using FLIR Cloud™ Client for PC or Mac
2. Click and drag a DVR, NVR, group, or individual camera to open live video. To access
individual cameras, you can click + to expand groups or systems.
8.2.1 Live View Controls
1. Live display: Double-click to expand the area. Right-click to access additional options.
Hold the mouse over the display area to access the camera toolbar.
Camera toolbar:
1.1.
1.2.
Streaming quality: Shows the bitrate and resolution for the stream, and shows
if display is showing the Sub Stream or Main Stream.
Manual recording: Click to start/stop manual recording.
#LX400073; r.46243/46243; en-US
67
8
Using FLIR Cloud™ Client for PC or Mac
1.3.
1.4.
1.5.
1.6.
1.7.
1.8.
Snapshot: Click to save a snapshot.
Mute/unmute: Click to mute/unmute audio (audio camera required).
Audio Talk: Audio-enabled cameras only.
Instant playback: Plays back the most recently recorded video from the camera. By default, it will play back the last 5 minutes of recorded video from the
camera.
Digital zoom: Click to enable digital zoom mode. Click and drag over the display area to zoom on the camera. Then click and drag to pan. Click the icon
again to zoom out.
Disconnect.
2.
Split-screen mode: Click to select split-screen layout.
3.
Aspect ratio: Use the drop down menu to select the aspect ratio for the selected
camera. Original uses the actual aspect ratio of the image. Full-win stretches the image to fill up the entire display area.
4.
Full-screen: Click to open full-screen mode. Press ESC to exit full-screen mode.
5.
Save view: Click to save the current display layout and open cameras as a view.
Then enter a name for the view.
6.
Start/stop tour: Click to start the tour. During the tour the client will cycle through
all saved views every few seconds. Click again to stop the tour.
7. PTZ Controls: Controls for PTZ cameras (not included). See 8.3 Controlling PTZ
Cameras, page 69 for details.
8. View: Click View to access view menu. Then double-click on a view to open it in the
display area.
9. Devices: Shows a list of groups, cameras, and systems connected to the client. Drag
items to the display area to open live video. Right-click to view additional options.
#LX400073; r.46243/46243; en-US
68
8
Using FLIR Cloud™ Client for PC or Mac
8.2.2 Opening Live View in Multiple Monitors
If your computer has multiple monitors, you can open more than one Live View tab and
move them to secondary monitors. This allows you to monitor cameras on multiple monitors at the same time.
NOTE
Using multiple monitors significantly increases the amount of computing resources necessary to run the
application and may affect performance.
To open Live View in multiple monitors:
1. Click
and then click
to create a Live View tab.
2. Click and drag the tab outside of the client window to create a new window. You can
drag the window to one of the secondary monitors.
Result
8.3 Controlling PTZ Cameras
If you have PTZ cameras (not included), you can control them using the client.
NOTE
You must ensure the PTZ camera is properly connected to your system and your system is configured to
detect it before you can control them using the client.
#LX400073; r.46243/46243; en-US
69
8
Using FLIR Cloud™ Client for PC or Mac
To control PTZ cameras:
• Click the display area with the PTZ cameras and use the on-screen PTZ controls.
PTZ controls:
1. Open menu: Click to open camera OSD menu controls. This feature may not be supported for all camera models.
2. Move camera: Click the arrows to move the camera.
to open dynamic zoom mode. Then click and drag in the video area to zoom
Click
in the camera on an area.
3.
4.
5.
6.
Zoom +/-: Click to zoom the camera in and out.
Focus +/-: Click to increase/decrease the focus.
Iris +/-: Click to increase/decrease the iris.
Advanced: Click to access advanced PTZ controls.
8.3.1 PTZ Presets
Presets will save a camera position for quick retrieval.
To add presets:
1. Click
2. Click
to open the Advanced controls. Select Preset.
.
#LX400073; r.46243/46243; en-US
70
8
Using FLIR Cloud™ Client for PC or Mac
3. Select the number of the preset you would like to add.
4. Move the camera to the desired position.
5. Click
to save the current position as a preset.
To go to a saved preset:
1. Select the preset number from the list or click
preset.
to go to the currently selected
8.3.2 PTZ Tours
Tours will cycle through a set of presets.
To configure a PTZ tour:
1. Click
2. Click
to open the Advanced controls. Select Tour.
.
3. Under Tour ID, select the number of the tour you would like to configure.
4. (Optional) Under Tour Name, enter a name for the tour.
#LX400073; r.46243/46243; en-US
71
8
Using FLIR Cloud™ Client for PC or Mac
5. Use the chart to select which presets you would like to include in the tour and the order
of presets.
• Preset: Select the preset number.
• Time(s): Enter the time in seconds the camera will remain on the selected preset.
• Operation: Click
the tour.
to add a preset to the tour. Click
to delete a preset from
6. Click OK to save changes.
To run a PTZ tour:
1. Select the tour number and click
.
8.3.3 PTZ Pattern
Patterns automatically cycle the camera between two positions.
To create a pattern:
1. Click
to open the Advanced controls. Select Pattern.
2. Select the number of the pattern you would like to set up.
3. Move the camera into the desired start position.
4. Click
to start recording the pattern.
5. Move the camera to the desired end position. Then, click
pattern.
#LX400073; r.46243/46243; en-US
to stop recording the
72
8
Using FLIR Cloud™ Client for PC or Mac
To run a pattern:
1. Select the pattern number and click
.
8.3.4 PTZ Scan
Scan automatically cycles between a left and right point.
To set up scan mode:
1. Click
to open the Advanced controls. Select Scan.
2. Move the camera to the desired left position and click
3. Move the camera to the desired right position and click
.
.
To run scan mode:
1. Click
.
8.3.5 PTZ Pan
Pan makes the camera continuously pan 360°.
To run Pan mode:
to open the Advanced controls. Select Pan.
1. Click
2. Click
.
8.4 Playback
You can use Playback mode to playback video saved on systems connected to the client.
To access Playback mode:
• Click
and then click
#LX400073; r.46243/46243; en-US
to create a Playback tab.
73
8
Using FLIR Cloud™ Client for PC or Mac
To playback video:
1. Check the channels you would like to play back from in the Device List.
2. Under Type, check the file types you would like to search for.
3. Under Stream, select Main Stream to search for Main Stream recordings (high quality) or Sub Stream to search for Sub Stream recordings (smaller file size).
4. Select the start time and end time for your search under From and To. You may not
search more than 24 hours of video.
5. Click Search. Wait for the client to find video saved to the system.
6. Click inside the play back bar to start playback.
#LX400073; r.46243/46243; en-US
74
8
Using FLIR Cloud™ Client for PC or Mac
8.5 Playback Controls
1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse
over the display area to open the camera toolbar.
•
Snapshot: Click to save a snapshot.
•
Digital zoom: Click to enable digital zoom mode. Then, click and drag to zoom
in. Click and drag to pan the camera. Click
again to zoom out.
2. Event: Click to view recordings based on a list of events and files.
3. Record: Click to view recordings on a timeline.
4. Sync: Click to sync playback between channels. This forces all channels to playback
from the same time.
5. Pause/play.
6. Stop.
7. Frame-by-frame: Click to advance the video by a single frame.
8. Playback speed: Use the slider to adjust the playback speed.
9. Volume Control.
10. Smart Search: Smart Search allows you to review events intelligently, with the ability
to clearly see when there was activity in a specific part of the camera image. To activate smart search:
10.1. Double-click the channel that you want to activate smart search for.
10.2. Click the Smart Search icon (
). A yellow grid overlays the camera image.
10.3. Click-and-drag over areas of the camera image to set active areas for smart
search.
10.4. Click the Smart Search icon (
10.5. Click the play icon (
#LX400073; r.46243/46243; en-US
) again.
) to start smart search playback.
75
8
Using FLIR Cloud™ Client for PC or Mac
10.6. Click
to stop smart search playback.
11. Split-screen: Select split screen configuration.
12. Full-screen: Click to open playback in full-screen. Press ESC to exit full-screen.
13. Timeline zoom: Use the slider to zoom in/out on the timeline.
14. Playback timeline: Shows recordings from the selected channels on a timeline. Click
inside the timeline to start playback or select a playback time. Each type of recordings
is shown in a different color. Continuous recordings are green, motion recordings are
yellow, and alarm recordings are red.
15. Video clip: Click to start a video clip. You can download video clips to your hard drive.
16. Download list: Click to see a list of files you have downloaded and the progress of
files that are currently downloading.
17. Search: Search for video on the selected channels based on the search parameters
you set.
18. Device list: Select the channels you would like to search or playback video from.
8.6 Downloading Video to your Computer Hard Drive
You can download video to your computer hard drive to save important events or share
them. It is recommended to download video of important events as soon as possible to ensure they are not overwritten by new recordings.
NOTE
PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard
drive.
To download video files:
1. Start playing back video using the steps in 8.4 Playback, page 73.
2. Click
clip.
to start a video clip at the current playback time. Click
to stop the video
3. Configure the following save options:
• Path: Use the default save folder or click Browse to select a different folder.
• Export Format: Select the video export format.
• Export Flir Player: Check to save a copy of the video player with the downloaded
file.
4. Click OK to start the download. A status screen will pop up to show progress on downloaded files.
#LX400073; r.46243/46243; en-US
76
8
Using FLIR Cloud™ Client for PC or Mac
NOTE
To retrieve downloaded video files:
•
•
PC Users: Browse to the folders listed in General>File.
Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applications in Finder, right click on FLIR Cloud Client and select Show Package Contents. Then, navigate
to the desired folder.
8.7 Alarm
The Alarm menu allows you to view a list of alarms received by the client software.
NOTE
You must set up alarms in the Alarm CFG menu before they will appear in this list. See 8.12 Alarm CFG,
page 83 for more details.
To access Alarms:
• Click
and then click
.
Alarm menu overview:
1. Number of alarms: Shows the number of open alarms.
2. Alarm list: Shows the list of alarms and information on when they occurred and which
systems and channels triggered them.
3. Alarm Process: You can close alarms by selecting one of the options and clicking OK.
#LX400073; r.46243/46243; en-US
77
8
Using FLIR Cloud™ Client for PC or Mac
4. Options: Check to enable the following:
• Display Link Video: Open live video to monitor alarms on a continuous basis.
• Display Overlay Window: Show the overlay controls. They allow you to enable/disable sound alerts and quickly jump back to the Alarm menu from another tab.
• Pause Refresh: Stop refreshing the live video in the video popup.
8.8 Log
The Log menu allows you to view logs for the client software or to view logs for connected
systems.
To access logs:
• Click
and then click
.
To view client logs:
1. Click the Client Log tab to view logs for the client software.
2. Configure the following:
• Start Time/End Time: Select the start and end times to search for logs.
• Type: Select the type of logs to search for.
3. Click Search.
#LX400073; r.46243/46243; en-US
78
8
Using FLIR Cloud™ Client for PC or Mac
To view logs from connected systems:
1. Click the Device Log tab to view logs from connected systems.
2. Configure the following:
• Start Time/End Time: Select the start and end times to search for logs.
• Type: Select the type of logs to search for.
• Device Name: Select the system you would like to view logs from.
3. Click Search.
8.9 E-map
E-Map allows you to place cameras over a still image. For example, you can use the EMap to create a virtual map of your cameras over a floor plan of your home or business.
To create an E-map:
1. Click
and then click
.
2. Click Add Map.
#LX400073; r.46243/46243; en-US
79
8
Using FLIR Cloud™ Client for PC or Mac
3. Configure the following:
• Name: Enter a name for your e-map of your choice.
• Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to
use as the e-map.
• Describe (optional): Enter a text description of the e-map.
4. Click Save.
5. Click Edit to edit the e-map.
#LX400073; r.46243/46243; en-US
80
8
Using FLIR Cloud™ Client for PC or Mac
6. Click and drag cameras from the device list to place them on the map.
To open cameras from the e-map:
1. Click View.
2. Double-click cameras on the map to open live video.
8.10 Devices
The Devices menu is where you can manage systems connected to the client software.
To access the Devices menu:
• Click
and then click
#LX400073; r.46243/46243; en-US
.
81
8
Using FLIR Cloud™ Client for PC or Mac
Devices overview:
1. Devices Found: Shows systems that are connected to the same network as the computer where the client is installed. Once you connect to the system, it moves to the bottom of the screen.
2. Search: Search the list of systems connected to the network.
3. Refresh: Refresh the list of systems connected to the network.
4. Add: Add checked systems to the client software.
5. Clear: Clear the list.
6. Device list: Shows a list of systems connected to the client software, and shows which
systems are online.
7. Manual Add: Add a remote system using a Device ID or IP/DDNS address.
8. Delete: Delete the selected system.
9. Import: Import a list of systems from a saved .xml file.
10. Export: Export a list of currently connected systems to an .xml file. This is useful if you
need to re-install the software or if you want to open the same list of systems on a different computer.
11. Status: Connected system status.
12. Modify Device: Modify device information.
13. Manual Logout/Login: Manually logout/login the system.
14. Delete: Delete the device.
8.11 Device Config
The Device Config menu allows you to remotely configure settings for connected systems.
To access the Device Config menu:
• Click
and then click
.
• Click on a system in the device list to see the settings available for that system and then
configure settings as needed.
#LX400073; r.46243/46243; en-US
82
8
Using FLIR Cloud™ Client for PC or Mac
NOTE
The settings available depend on the model of system you have.
8.12 Alarm CFG
The Alarm CFG menu allows you to configure alarms for the client software. The client
software will alert you by popping up live video and playing sound alerts.
NOTE
Alarm upload must be enabled on the system in order for it to send the alarm to the client software.
To create alarms:
1. Click
and then click
.
2. Click Add to create a new alarm.
#LX400073; r.46243/46243; en-US
83
8
Using FLIR Cloud™ Client for PC or Mac
3. In the Alarm sources menu, you set up the parameters that trigger the alarm.
• Under Alarm Type, select the alarm type that will trigger an alarm. For example,
you can select Motion Detect for the alarm to be triggered by motion.
• Select the systems or channels you would like to trigger an alarm. Continuing the
example, if CAM 1 is selected, the alarm will be triggered if there is motion on CAM
1.
• Click Next.
#LX400073; r.46243/46243; en-US
84
8
Using FLIR Cloud™ Client for PC or Mac
4. In the Alarm link menu, you set up the responses to alarms. Select the channels that
will pop up or alarm out devices (not included; not all systems support alarm out devices) that will be triggered by an alarm.
For each channel selected, configure the following:
• Push Video: Pop up a window with live video from the selected channel, like the
one below.
• Record: Record video from the selected channel.
NOTE
PC Users: You may need to run the client software as admin to record.
• Preset: If you select a PTZ camera, you can select the preset that will be activated
when an alarm occurs.
• Stay Time(s): Enter how many seconds the video window will stay open or record
when an alarm occurs.
5. Click Next.
#LX400073; r.46243/46243; en-US
85
8
Using FLIR Cloud™ Client for PC or Mac
6. In the Schedule window, configure times the alarm will be activated.
7. Click Confirm to save the alarm.
To manage alarms:
1.
2.
3.
4.
5.
6.
7.
8.
Export: Export current list of alarms as an xml file.
Import: Import list of alarms.
Delete: Delete selected alarm.
Add: Add new alarm.
Alarms.
On/off: Click to enable/disable alarm.
Delete: Click to delete alarm.
Edit: Click to edit alarm settings.
#LX400073; r.46243/46243; en-US
86
8
Using FLIR Cloud™ Client for PC or Mac
8.13 Tour & Task
The Tour & Task menu is where you can set up custom views for the system. You can also
set up tours, which sets the client to automatically cycle through views.
To start a tour:
• Click
in Live View to start a tour. The live view will automatically cycle through all
views you have set up in the Tour & Task menu. Click again to stop the tour.
To add views:
1. Click
and then click
.
2. Click + to create a new view.
3. Under Name, enter a name for your view.
4. Under Sequence Time, enter the number of seconds the view will be shown before
the client switches to the next view.
5. Select the split-screen mode you would like to use for the view and then click and drag
channels to the empty grid areas to select channels to be shown in the view.
6. Click Save to save the view. Or click Save and Continue to save the view and create
another view.
8.14 Account
The Account menu is where you can set up user accounts and passwords for the client
software. To simplify management, you can group user accounts according to role. A role
determines the permissions an individual user account can have.
To access the account menu:
• Click
and then click
#LX400073; r.46243/46243; en-US
.
87
8
Using FLIR Cloud™ Client for PC or Mac
8.14.1
Managing User Accounts
By default, the client software includes an admin account that has full access to all features of the software and all connected systems. You can add user accounts with customized levels of access.
NOTE
The admin account cannot be deleted. The default user name for the admin account is admin and the
default password is admin.
To create a user account:
1. Click Add.
2. Configure the following settings for the user account:
• User Name: Enter a user name for the account.
• Role: Select the role for the user account. By default, the user account gains all the
permissions of the role selected, but you can deactivate permissions as needed.
• Password/Confirm Password: Enter the password for the user account.
• Remarks (Optional): Enter a text description of the user account.
• User Rights: Check the permissions that will apply to the user account. If you click
on LiveView, Playback, Export, and PTZ, you can select which channels the user
account can access in the Channel List section.
#LX400073; r.46243/46243; en-US
88
8
Using FLIR Cloud™ Client for PC or Mac
3. Click Save to create the account.
To modify a user account:
NOTE
Admin accounts with Account Setup permissions can change account passwords. A user cannot change
his own password.
• Click
next to the user account you would like to modify. Edit the user account details and click Save.
To delete a user account, click
Click OK to confirm.
8.14.2
next to the user account you would like to delete.
Managing Roles
Roles make it easier to manage user accounts by determining the permissions an individual user account can have. By default, a new user account is given all the permissions of
the role they are assigned to.
To create a role:
1. Click the Role tab.
2. Click Add.
#LX400073; r.46243/46243; en-US
89
8
Using FLIR Cloud™ Client for PC or Mac
3. Configure the following settings for the role:
• Role Name: Enter a name for the role.
• Remarks (Optional): Enter a text description of the role.
• Role Rights: Check the permissions that will apply to user accounts assigned this
role. If you click on LiveView, Playback, Export, and PTZ, you can select which
channels may be accessed in the Device privilege section.
4. Click Save.
To modify a role:
• Click
next to the role you would like to modify. Edit the role details and click Save.
To delete a user account, click
confirm.
next to the role you would like to delete. Click OK to
8.15 General
The General menu is where you can configure application settings for the client software.
To access the General menu:
• Click
8.15.1
and then click
.
Basic
The Basic menu contains general settings for the client software.
#LX400073; r.46243/46243; en-US
90
8
Using FLIR Cloud™ Client for PC or Mac
The Basic menu contains the following settings:
• Log Saved Time: Select the number of days you would like the client to save log
entries.
• Instant Playback Time: Select the number of minutes the system will go back when
you start an instant playback.
• Network Capability: Select the speed of your computer’s network connection.
• Resume Live View Status: Check for the client to resume live view when it starts up.
The live view will open to the last view that you had open.
• Auto login device: Check for the client to automatically login when it starts up without
entering a user name or password.
• Auto Login FLIR Cloud Client: Not supported.
• Language: Select the language for the client software.
• Sync Time: Check to have the client software sync time with your computer’s system
time. Select the time the software will sync the time. Click Sync Now to manually sync
the time.
• Time Format: Select 12–Hour or 24–Hour time format. You must close the client and
restart it to apply this setting.
NOTE
Click Save to save setting changes.
8.15.2
File
The File menu allows you to select the folders where the client software will save downloaded video files and snapshots.
#LX400073; r.46243/46243; en-US
91
8
Using FLIR Cloud™ Client for PC or Mac
The File menu contains the following options:
• Snapshot Path: Click Browse to select the default folder to save snapshots.
• Record Path: Click Browse to select the default folder to save video recordings.
• Config Path: Click Browse to select the folder where the client will save software config files.
NOTE
Click Save to save setting changes.
PC Users: You may need to run the client software as admin to save files to enable snapshot or video
recording.
8.15.3
Alarm
The Alarm menu allows you to configure audio alerts. The client will play audio alerts when
events occur. You can replace the default sounds with any .wav file.
NOTE
You must configure alarms in the Alarm CFG menu before the client will play alarm sounds.
#LX400073; r.46243/46243; en-US
92
8
Using FLIR Cloud™ Client for PC or Mac
The Alarm menu has the following options:
• Open Audio: Check to enable audio alerts.
• Loop Play: Check to repeat audio alerts until acknowledged.
• Camera Masking: Select or preview the sound that will play for camera masking
alarms.
• Motion Detect: Select or preview the sound that will play for motion detection.
• Video Loss: Select or preview the sound that will play for video loss alarms.
• Disk Full: Select or preview the sound that will play for disk full alarms.
• Disk Error: Select or preview the sound that will play for disk errors.
• External: Select or preview the sound that will play for external alarms (triggered by
sensor devices, which may not be supported on all systems).
• E-map flashes when an alarm occurs: If the camera has alarms enabled and is
added to an e-map, a
appears on the e-map when an event occurs.
NOTE
Click Save to save changes.
8.15.4
Version
The Version menu shows you which version of the client software you are using. It is recommended to always run the latest version of the software. To find the latest version of the
client software, visit http://www.flir.com/security/pro, search for the model number of your
product, click on your product in the search results, and click on the Downloads tab.
#LX400073; r.46243/46243; en-US
93
9
Smartphone and Tablet Apps
FLIR Cloud™ is a free mobile app that is compatible with iPhone, iPad, and Android
devices.
Platform
Supported Versions
and Devices
App Name
Get App From
iOS
iPhones and iPads
FLIR Cloud™
Apple App Store
Android
Android Smartphones
and Tablets
FLIR Cloud™
Google Play Store
See http://www.flir.com/security/pro for the latest list of supported apps and devices.
9.1 iPhone / iPad
FLIR Cloud™ is an iPhone / iPad app that allows you to remotely view your network
camera.
9.1.1 Prerequisites
• Port 80 and 35000 (or your HTTP and client ports, if you have changed them) must be
port forwarded on your router to your camera’s IP address.
• You must create a DDNS account, and have the DDNS settings configured in your network camera.
• The network camera must have Internet access.
• You must have a DDNS address to log in remotely.
• An iTunes account.
NOTE
You will need to create an iTunes account before you can download the FLIR Cloud™ app. An iTunes
store account requires a valid credit card number. The app is free of charge.
#LX400073; r.46243/46243; en-US
94
9
Smartphone and Tablet Apps
9.1.2 Connecting to Your Network Camera on iPhone / iPad
1. Download FLIR Cloud™ for free from the App Store.
2. Tap on the FLIR Cloud™ icon (
) to start the app.
NOTE
The first time the app opens, it will ask for permission to send push notifications and to access Photos. It will only send notifications if you enable motion-activated push notifications in the Push Config
menu. It requires access to Photos to save snapshots and video clips to the local storage on your
mobile device.
3. Tap Sign up and enter your email address and password to create a new account.
4. In Live View, tap
then
.
5. Tap DVR/NVR/IP Camera.
#LX400073; r.46243/46243; en-US
95
9
Smartphone and Tablet Apps
6. Configure the following:
6.1.
6.2.
6.3.
6.4.
6.5.
6.6.
Register Mode: Select IP/Domain.
Name: Choose a name for your network camera.
Address or Device ID (depending on selected Register Mode): Enter the IP
address or DDNS address of your network camera. (e.g. 192.168.0.100 or tomsmith.myddns-flir.com).
Client Port: Enter the Client Port (default: 35000).
User Name: Enter the network camera’s User Name (default: admin).
Password: Enter the network camera’s password (default: admin).
7. Tap Connect.
8. The app opens in Live View and streams video from your camera.
#LX400073; r.46243/46243; en-US
96
9
Smartphone and Tablet Apps
9.1.3 Live View Interface
You can use FLIR Cloud™ in portrait and landscape mode.
1. Menu: Tap for Menu options.
2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to view
the next channel.
3. Pages: Shows the number of pages available and highlights the currently selected
page.
4. Split: Select the split-screen layout.
5. Snapshot: Tap to take a snapshot from the currently selected channel. For more information about viewing and editing snapshots, see 9.1.5 Viewing Snapshots and Videos
with Local Files, page 99.
6. Control Bar: Contains the following options. Swipe left or right to access more options.
6.1.
6.2.
6.3.
6.4.
Quick Playback: Tap to start / stop quick playback.
PTZ Control: Open / close PTZ controls. PTZ camera required (not included).
Microphone: Tap to activate the intercom to the camera (audio-enabled cameras only; must have amplifier or speakers connected to the camera.)
Video Quality: Open / close streaming quality panel.
#LX400073; r.46243/46243; en-US
97
9
Smartphone and Tablet Apps
6.5.
6.6.
Alarms: Tap to activate an alarm output device connected to the camera (cameras with alarm I/O only).
Audio: Tap to mute / un-mute audio coming from the camera (audio-enabled
cameras only; must have self-powered microphone connected to the camera).
7. Manual Record: Tap to start/stop manual recording.
8. Access Favorites: Access and create groups of favorite cameras.
9. Connect / disconnect all: Connect to / disconnect from all added cameras.
10. Device List: Tap to open a list of devices. You can use the Device List to open multiple
systems or cameras at once.
9.1.4 Controlling PTZ Cameras
If you have PTZ cameras, you can control them from the app.
To control PTZ cameras:
1. In live view, double-tap the PTZ camera display to open the channel in full screen.
2. Tap
to open the PTZ controls.
PTZ Controls
1.
2.
3.
4.
5.
Live Display: Swipe to move the camera. Pinch to zoom in/out.
Focus: Tap to show focus controls.
Zoom: Tap to show zoom controls.
Iris: Tap to show iris controls.
Goto preset: Tap to access preset controls. Then use the sliders to select a preset
and then tap the check mark to go to the preset.
NOTE
You must set presets for the camera using the system’s local menus before you can use this feature.
#LX400073; r.46243/46243; en-US
98
9
Smartphone and Tablet Apps
9.1.5 Viewing Snapshots and Videos with Local Files
If you have saved snapshots or videos using the app, you may open them in Local Files.
To access Local Files:
• Tap
to access the menu, and then tap Local Files.
Local Files Overview
1.
2.
3.
4.
Menu: Return to menu.
Files: Tap to open a file.
File Type: Tap to view video files or snapshots.
Options: Tap to delete or export files to your device’s local storage. In Options
screen, select the appropriate file and perform one of the following actions:
4.1.
4.2.
4.3.
4.4.
Upload / share snapshots and video files through social media sites.
Export snapshots and video files to the Photos app. Video files are saved to
MP4 format.
Delete the selected file(s).
Select / unselect all snapshots and video files.
#LX400073; r.46243/46243; en-US
99
9
Smartphone and Tablet Apps
9.1.6 Using Playback Mode on iPhone / iPad
You can access recorded video on your system using your iPhone / iPad.
NOTE
You must enable Sub Stream recording to use playback mode on mobile devices.
To use Playback Mode:
1. Tap
to access the menu, and then tap Playback.
2. Tap +.
3. Select the date and then the start / end times to playback.
4. Select the channel to playback.
#LX400073; r.46243/46243; en-US
100
9
Smartphone and Tablet Apps
5. Use the on-screen controls to control playback.
Playback Controls
5.1.
5.2.
Display Area: Double-tap to open in full-screen.
Time Bar: Shows the length of the recording. Swipe left or right to select the
time you wish to view.
5.3. Play / pause: Press to play / pause the recording.
5.4. Slow: Play the recording slower.
5.5. Snapshot: Tap to take a snapshot from the selected camera.
5.6. Stop Playbacks: Stop playback on all channels.
5.7. Audio: Tap to mute / un-mute audio coming from the camera (audio-enabled
cameras only; must have self-powered microphone connected to the camera).
5.8. Manual Record: Tap to start / stop recording to your mobile device’s local
storage.
5.9. Next frame: Skip to the next frame of the recording.
5.10. Fast: Play the recording faster.
#LX400073; r.46243/46243; en-US
101
9
Smartphone and Tablet Apps
9.1.7 Enabling Push Notifications
You allow the app to send push notifications to the notifications area on your device when
one of your cameras detects motion. Once you have received a push notification, you can
select it to open live video or a snapshot attachment from the camera that detected motion.
NOTE
Your cameras must have motion detection activated to receive push notifications.
To Enable Push Notifications:
1. Tap
to access the menu, and then tap Push Config.
2. Tap the system you would like to configure.
#LX400073; r.46243/46243; en-US
102
9
Smartphone and Tablet Apps
3. Tap Motion Detect and then check each channel you would like to receive push notifications from.
4. Tap
to save changes. You will now receive a notification when one of the selected
cameras detect motion.
9.1.8 Using the Event List
The Event List menu shows a list of events that were sent to your device via push
notifications.
NOTE
You must configure push notifications before you can use the Event List.
To access the Event List:
• Tap
to access the menu, and then tap Event List.
#LX400073; r.46243/46243; en-US
103
9
Smartphone and Tablet Apps
Event List Overview
1. Event Details: Shows the details of each motion detection event. Tap the event to view
the video or snapshot.
2. Event Type: Tap to select an event type.
3. Delete All: Tap to delete all events in the Event List.
NOTE
To delete a single event, swipe it to the left and then tap Delete.
9.1.9 Using Favorites
Favorites allows you to select a group of cameras as a favorite. You can then quickly bring
up the group of cameras in Live View without having to individually select each camera.
To use Favorites:
1. Tap
to access the menu, and then tap Favorites.
#LX400073; r.46243/46243; en-US
104
9
Smartphone and Tablet Apps
2. Tap a group to configure an existing group.
NOTE
Tap
to create a new group and then enter a name for the new group.
NOTE
To rename an existing group, press and hold the group. Enter the name in the pop-up that appears
and tap OK.
3. To add cameras to the group, tap
.
4. Select the cameras you would like to add to the group. Tap
to save changes.
NOTE
To delete cameras added to the group, select the group in the group list. To delete a camera from the
group, swipe the camera to the left and then tap Delete.
9.1.10
Using E-Map
E-Map allows you to place cameras over a still image. For example, you can use E-Map to
create a virtual map of your cameras over a floor plan of your home or business.
To add an E-Map:
1. Tap
to access the menu, and then tap E-Map.
#LX400073; r.46243/46243; en-US
105
9
Smartphone and Tablet Apps
2. Tap
.
3. Select a .jpg image on your mobile device.
and select a camera. Drag the camera on the screen to place it on the map.
4. Tap
Repeat to add additional cameras.
5. Tap
. Choose a name for your E-Map and then tap OK.
#LX400073; r.46243/46243; en-US
106
9
Smartphone and Tablet Apps
To open cameras from an E-Map:
1. Tap
in Live View.
2. Select the E-Map in the Device List.
3. Tap the camera or cameras to select and then tap Connect to open the cameras.
#LX400073; r.46243/46243; en-US
107
9
Smartphone and Tablet Apps
9.1.11
Device Manager
You can use Device Manager to add, delete, or edit your devices.
To Access Device Manager:
• Tap
to access the menu, and then tap Device Manager.
To Edit a Device:
1. Tap the system in Device Manager. Tap
.
2. Edit the connection details as needed.
3. Tap Connect to save changes and connect to the system.
To Delete a Device:
1. Tap the system you would like to delete.
2. Tap
. Tap OK to confirm.
#LX400073; r.46243/46243; en-US
108
9
Smartphone and Tablet Apps
9.2 Android
FLIR Cloud™ is an Android app that allows you to remotely view your network camera.
9.2.1 Prerequisites
• Port 80 and 35000 (or your HTTP and client ports, if you have changed them) must be
port forwarded on your router to your camera’s IP address.
• You must create a DDNS account, and have the DDNS settings configured in your network camera.
• The network camera must have Internet access.
• You must have a DDNS address to log in remotely.
• A Google Play account.
9.2.2 Connecting to Your Network Camera on Android
1. Download FLIR Cloud™ for free from the Google Play Store.
2. Tap on the FLIR Cloud™ icon (
) to start the app.
3. Tap Sign up and enter your email address and password to create a new account.
4. In Live View, tap
then
.
5. Configure the following:
5.1.
5.2.
5.3.
5.4.
Register Mode: Select IP/Domain.
Name: Choose a name for your network camera of your choice.
Address or Device ID (depending on selected Register Mode): Enter the IP
address or DDNS address of your network camera. (e.g. 192.168.0.100 or tomsmith.myddns-flir.com).
Client Port: Enter the Client Port (default: 35000).
#LX400073; r.46243/46243; en-US
109
9
Smartphone and Tablet Apps
5.5.
5.6.
User Name: Enter the network camera’s User Name (default: admin).
Password: Enter the network camera’s password (default: admin).
6. Tap Connect.
7. The app opens in Live View and streams video from your cameras.
9.2.3 Live View Interface
You can use FLIR Cloud™ in portrait and landscape mode.
Live View Overview
1. Menu: Tap for Menu options.
2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to view
the next channel.
3. Pages: Shows the number of pages available and highlights the currently selected
page.
4. Split: Select the split-screen layout.
5. Snapshot: Tap to take a snapshot from the currently selected channel.
6. Control Bar: Contains the following options. Swipe left or right to access more options.
6.1.
Quick Playback: Tap to start / stop quick playback.
#LX400073; r.46243/46243; en-US
110
9
Smartphone and Tablet Apps
6.2.
6.3.
6.4.
6.5.
6.6.
6.7.
6.8.
PTZ Control: Open / close PTZ controls. PTZ camera required (not included).
Video Quality: Open / close streaming quality panel.
Alarms: Tap to activate an alarm output device connected to the camera (cameras with alarm I/O only).
Audio: Tap to mute / un-mute audio coming from the camera (audio-enabled
cameras only; must have self-powered microphone connected to the camera).
Microphone: Tap to activate the intercom to the camera (audio-enabled cameras only; must have amplifier or speakers connected to the camera.)
Digital Zoom: Tap to activate digital zoom mode for the currently selected camera. Pinch the screen inward to zoom out and outward to zoom in.
Color Settings: Tap to access color controls for the currently selected camera.
7. Manual Record: Tap to start/stop manual recording.
8. Access Favorites: Access and create groups of favorite cameras.
9. Connect/disconnect all: Connect to/disconnect from all added cameras.
10. Device List: Tap to open a list of devices. You can use the Device List to open multiple
systems or cameras at once.
9.2.4 Controlling PTZ Cameras
If you have PTZ cameras, you can control them from the app.
To control PTZ cameras:
1. In live view, double-tap the PTZ camera display to open the channel in full screen.
2. Tap
to open PTZ controls.
PTZ Controls
1.
2.
3.
4.
Live Display: Swipe to move the camera. Pinch to zoom in/out.
Focus: Tap to show focus controls.
Zoom: Tap to show zoom controls.
Iris: Tap to show iris controls.
#LX400073; r.46243/46243; en-US
111
9
Smartphone and Tablet Apps
5. Goto preset: Tap to access preset controls. Then use the sliders to select a preset
and then tap the check mark to go to the preset.
NOTE
You must set presets for the camera using the system’s local menus before you can use this feature.
9.2.5 Viewing Snapshots and Videos with Local Files
If you have saved snapshots or videos using the app, you can open them with Local Files.
To access Local Files:
• Tap
to access the Menu, and then tap Local Files.
Local Files Overview
1.
2.
3.
4.
Menu: Return to Menu.
Files: Tap to open files.
File Type: Tap to view video files or snapshots.
Options: Tap to delete or export files to your device’s local storage. In Options
screen, select the appropriate file and perform one of the following actions:
4.1.
4.2.
4.3.
4.4.
Upload / share snapshots and video files through social media sites.
Export snapshots and video files to the Photos app. Video files are saved to
MP4 format.
Delete the selected file(s).
Select / unselect all snapshots and video files
9.2.6 Using Playback Mode on Android
You can access recorded video on your system using your Android phone.
NOTE
You must enable Sub Stream Recording to use playback mode on mobile devices.
#LX400073; r.46243/46243; en-US
112
9
Smartphone and Tablet Apps
To use Playback Mode:
1. Tap
to access the Menu, and then tap Playback.
2. Tap + and select a channel to playback.
3. Select the date then the start and end times to playback.
#LX400073; r.46243/46243; en-US
113
9
Smartphone and Tablet Apps
4. Use the on-screen controls to control playback.
Playback Controls
4.1.
4.2.
4.3.
4.4.
4.5.
4.6.
4.7.
4.8.
4.9.
4.10.
4.11.
4.12.
4.13.
Display Area: Double-tap to open in full-screen.
Play/pause: Press to play / pause the recording.
Time Bar: Tap inside the bar to fast forward or rewind.
Previous: Select previous video file.
Next: Select next video file.
Snapshot: Tap to take a snapshot from the selected camera.
Stop All: Stop playback on all channels.
Audio: Tap to mute / un-mute audio coming from the camera (audio-enabled
cameras only; must have self-powered microphone connected to the camera).
Manual Record: Tap to start/stop recording to your mobile device’s local
storage.
Fast.
Slow.
Time Range: Tap to change the range of time shown in the time bar.
Next frame.
9.2.7 Enabling Push Notifications
You can have the app send push notifications to the notifications area on your device when
one of your cameras detects motion. Once you have received a push notification, you can
select it to open live video or a snapshot attachment from the camera that detected motion.
#LX400073; r.46243/46243; en-US
114
9
Smartphone and Tablet Apps
NOTE
Your cameras must have motion detection activated to receive push notifications.
To enable Push Notifications:
1. Tap
to access the menu, and then tap Push Config.
2. Tap the system you would like to configure.
3. Tap Motion Detect and then check each channel you would like to receive push notifications from.
4. Tap
to save changes. You will now receive a notification when one of the selected
cameras detect motion.
#LX400073; r.46243/46243; en-US
115
9
Smartphone and Tablet Apps
9.2.8 Using the Event List
The Event List menu shows a list of events that were sent to your device via push
notifications.
NOTE
You must configure push notifications before you can use the Event List.
To access the Event List:
• Tap
to access the menu, and then tap Event List.
Event List Overview
1. Events: Shows the details of each motion detection event. Tap the event to view the
video or snapshot.
2. Delete All: Tap to delete all events in the Event List.
NOTE
To delete a single event, press and hold the event in the event list and tap OK in the pop-up that
appears.
9.2.9 Using Favorites
Favorites allows you to select a group of cameras as a favorite. You can then quickly bring
up the group of cameras in Live View without having to individually select each camera.
To use Favorites:
1. Tap
to access the menu, and then tap Favorites.
2. Tap a group to configure an existing group.
NOTE
Tap
to create a new group and then enter a name for the new group.
3. To add cameras to the group, tap
#LX400073; r.46243/46243; en-US
.
116
9
Smartphone and Tablet Apps
4. Select the cameras you would like to add to the group. Tap
to save changes.
NOTE
To delete cameras from a group, press and hold the camera and tap delete. Press and hold a group
to rename or delete it.
To open Favorites in Live View:
1. Tap
2. Tap
9.2.10
to access the menu, and then tap Live View.
, and then tap
to open the group.
Using the E-Map
E-Map allows you to place cameras over a still image. For example, you can use the EMap to create a virtual map of your cameras over a floor plan of your home or business.
To add an E-Map:
1. Tap
to access the menu, and then tap E-Map.
#LX400073; r.46243/46243; en-US
117
9
Smartphone and Tablet Apps
2. Tap
.
3. Select a .jpg image on your mobile device.
4. Tap
and select a camera. Drag the camera on the screen to place it on the map.
Repeat to add additional cameras.
5. Tap
. Choose a name for your E-Map and then tap OK.
To open cameras from an E-Map:
1. Tap
in Live View.
#LX400073; r.46243/46243; en-US
118
9
Smartphone and Tablet Apps
2. Select the E-Map in the Device List.
3. Tap the camera or cameras to select and then tap Connect to open the cameras.
9.2.11
Device Manager
You can use Device Manager to add, delete, or edit your systems.
To access Device Manager:
• Tap
to access the menu, and then tap Device Manager.
To edit a system:
1. Tap the system in Device Manager. Tap
.
2. Edit the connection details as needed.
3. Tap Connect to save changes and connect to the system.
To delete a system:
1. Tap the system you would like to delete.
2. Tap
. Tap OK to confirm.
#LX400073; r.46243/46243; en-US
119
#LX400073; r.46243/46243; en-US
120
Website
last
page
www.flir.com/security/pro
Technical Support
1-800-254-0632
Customer Service
1-866-344-4674
Copyright
© 2017, FLIR Systems, Inc.
All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of FLIR Systems and/or its subsidiaries. All other
trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners.
Legal disclaimer
Specifications subject to change without further notice. Camera models and accessories subject to regional market considerations. License procedures may apply.
Products described herein may be subject to US Export Regulations. Please refer to exportquestions@flir.com with any questions.
Publ. No.:
Commit:
Head:
Language:
Modified:
Formatted:
LX400073
46243
46243
en-US
2017-11-08
2017-11-09
Download PDF
Similar pages