Disc Publisher DP-4200 Manual

091416-511445
User's Manual
© 2016 All rights reserved
For the most recent version of this manual please visit
http://primera.eu/europe/manuals.html
Notices: The information in this document is subject to change without notice. NO WARRANTY OF ANY
KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. No liability is assumed for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material. This document
contains proprietary information that is protected by copyright. All rights are reserved. No part of
this document may be photocopied, reproduced, or translated into another language without prior written
consent.
Trademark Acknowledgments: Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Printing History
Edition 1.0, #091416­, Copyright 2016, All rights reserved.
FCC Compliance Statement: This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
For Users in the United States: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. In a domestic environment this product may
cause radio interference, in which case the user may be required to take adequate measures. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Re-orient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cables is required to comply with the Class A limits of Part 15 of the FCC Rules.
You are cautioned that any changes or modifications not expressly approved in this manual could
void your authority to operate and/or obtain warranty service for this equipment.
For Users in Canada: This digital apparatus does not exceed the Class A limits for radio noise for
digital apparatus set out on the Radio Interference Regulations of the Canadian Department of
Communications. Le present appareil numerique n'emet pas de bruits radioelectriques depassant
les limites applicables aux appareils numeriques de la class A prescrites dans le Reglement sur le brouillage
radioelectrique edicte par le ministere des Communications du Canada.
CA PROP 65 WARNING:
This product contains a chemical known to the State of California to cause cancer. (California law requires
this warning to be given to customers in the State of California.)
CAUTION!
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT TO RAIN OR
MOISTURE. TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE EXTERIOR PANELS.
NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL. OPERATE THE UNIT WITH ONLY THE PROPER ELECTRICAL
SPECIFICATIONS AS LABELED ON THE PRINTER AND AC ADAPTER.
CAUTION!
THIS PRODUCT CONTAINS A LASER DIODE OF A HIGHER CLASS THAN 1. TO ENSURE
CONTINUED SAFETY, DO NOT REMOVE ANY COVERS OR ATTEMPT TO GAIN ACCESS TO THE
INSIDE OF THIS PRODUCT. REFER ALL SERVICING TO QUALIFIED PERSONNEL. THE
FOLLOWING LABEL APPEARS INSIDE YOUR UNIT:
CLASS 1 LASER PRODUCT LASER KLASSE 1
CAUTION!
USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN
THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION.
ii
Table of Contents
Section 1: Getting Started.......................................................................................1
A. Note on Model Differences......................................................................2
B. Choosing a Good Location.......................................................................2
C. Unpacking and Inspection.......................................................................3
D. Identifying the Parts..................................................................................4
E. Loading Media...........................................................................................6
F. Installing Ink Cartridges...........................................................................7
G. Setup the Kiosk Bin...................................................................................9
Section 2: Creating Discs......................................................................................10
A. Tutorial: Copy a Disc (PRINT ONLY FOR AUTOPRINTER USERS)......10
B. Using PTPublisher...................................................................................13
B1. Project Types.....................................................................................13
B2. Steps to Any Project.........................................................................15
Step 1: Add Data...............................................................................15
Step 2: Add Print..............................................................................16
Step 3: Start Project (Summary - Settings)........................................18
B3. Publisher Status................................................................................21
B4. Backup Project (PC Disc Publisher Only).........................................22
B5. Rip Audio (PC Disc Publisher Only).................................................25
B6.PTProtect (PC Disc Publisher Only)..................................................26
C. Creating a Print Label Using SureThing (PC).....................................27
D. Creating a Print Label Using Disc Cover (Mac)..................................28
E. Advanced Printer Settings......................................................................32
F. Printer Utilities and Cost Estimator......................................................35
G. Using Other Graphics Programs ..........................................................38
Section 3: Maintenance and Troubleshooting..................................................39
A. Interpreting the Publisher’s Indicator Lights......................................39
B. Internal Blue LED Lights........................................................................40
C. Transporting the Publisher.....................................................................40
D. Poor Print Quality - Cleaning the Cartridge........................................41
E. Technical Support.....................................................................................46
Section 4: Technical Specifications.....................................................................47
Index.........................................................................................................................48
iii
iv
Section 1: Getting Started
THANK YOU…
...for purchasing a DP-4200 Series Disc Publisher. Disc Publisher is
the perfect all-in-one solution for producing professional
looking discs. A wide variety of disc formats are supported, including audio CDs, DVD Video, data discs and more. Operation is simple and completely automatic once a project has been started.
To begin using your Disc Publisher, please read this manual carefully. This Operator's Manual is a complete step-by-step guide to quickly and easily create discs with your new Optical Disc Publisher.
A separate Help file is provided with your Publisher that explains
the operation of the PTPublisher Software. Click the
icon in the
software to access the help file.
NOTE ON TERMS AND CONVENTIONS:
From this point forward, the following terms and conventions will
apply:
The DP-4201, DP-4202 and DP-4052 Disc Publisher will be abbreviated simply as the Publisher. The DP-4200 AutoPrinter will be refered
to as the AutoPrinter.
Optical discs, which can include many different types of discs
including CD-Rs, CD-RWs, DVD+/-Rs, BDRs and more are all
referred to as CDs or discs. Please note that in order to copy and
record BDRs, you will need to have purchased the Blu-ray version of
the Publisher.
Getting Started 1
A. NOTE ON MODEL DIFFERENCES
The DP-4200 Series comes in seven different models including:
DP-4052 (1 DVD Drive) Burns and Prints CD, DVDs and DVDDL, 50 disc capacity, No Kiosk, No Network Software.
• DP-4052 BLU (1 BDR Drive) Burns and Prints CD, DVD, DVDDL, BDR and BDR-DL, 50 disc capacity, No Kiosk.
• DP-4200 AutoPrinter (No Drives) Print Only, 100 Disc Capacity
with Kiosk - See Section 3A, C and D.
• DP-4201 (1 DVD Drive) Burns and Prints CD, DVDs and DVDDL, 100 Disc Capacity with Kiosk.
• DP-4202 (2 DVD Drives) Burns and Prints CD, DVDs and DVDDL, 100 Disc Capacity with Kiosk.
• DP-4201 Blu (1 BDR Drive) Burns and Prints CD, DVD, DVDDL, BDR and BDR-DL, 100 Disc Capacity with Kiosk.
• DP-4202 Blu (2 BDR Drives)Burns and Prints CD, DVD, DVDDL, BDR and BDR-DL, 100 Disc Capacity with Kiosk.
These instructions are written to apply to all models. For example
there are no special instructions for burning Blu-ray DiscsTM if you
have a Blu-ray model. The software simply
recognizes that you have Blu-ray capable drives and adds
the BDR media type to the list of available media to burn.
•
Important Note: The Blu (Blu-ray) units require a USB 3.0 port for the fastest
possible burn speeds.
B. CHOOSING A GOOD LOCATION
•
•
Place the Publisher in a location with adequate air
circulation to prevent internal heat build up. You will
need at least 61cm (24") of overhead space to allow the
top cover to open freely.
Do not place the Publisher near heat sources such as
radiators or air ducts, or in a place subject to direct
sunlight, excessive dust, mechanical vibration or shock.
2 Getting Started
C. UNPACKING AND INSPECTION
While unpacking your Publisher, inspect the carton to ensure that no
damage has occurred during shipping. Make sure that all supplied
accessories are included with your unit.
The following items should be included:
• Optical Disc Publisher
• Gray Plastic Input and Output Bins
• Power Cord
• Kiosk Bin (Not included with 4052 models)
• CMY Cartridge
• QuickStart Installer Disc
• USB 3.0 Interface Cable (Black)
• Warranty Card
• This Operator's Manual, Quick Start Guide and Other Printed
Information
Not included with
4052 model.
Save the carton and packing materials. They will come in handy
later if you ever need to transport the Publisher and/or any of its
parts and accessories.
Getting Started 3
D. IDENTIFYING THE PARTS
Front Panel and Top
This illustration shows the DP-4102, its Control Panel,
Buttons, LED indicator lights, Input and Output Bins and
other components.
Control Panel /
Status Lights
Front Cover
Robotic Disc
Transporter
Ink Cartridge
Carrier
Power Button
CD/DVD Recorders
Ink Cartridge
Button
Recorder Tray
Button
Input Bin
Output Bin
Reject/Kiosk Area
The Robotic Disc Transporter moves discs from the Input Bin, to a
CD/DVD Recorder, to the printer, and finally to the Output Bin.
The CD/DVD Recorder is automatically loaded and unloaded by
the Publisher's Robotic Disc Transporter.
The Recorder Tray Button manually opens or closes the Recorder
Tray. In normal operation, the in/out movement of the Recorder
Tray is controlled automatically and this button is not used.
4 Getting Started
The Control Panel contains LED Status Lights and Buttons to control the Publisher. The LED Status Lights indicate that Power is ON.
They also blink in certain patterns to indicate an error or other condition of the Publisher. See Section 4 for a full explanation of the
LED Status Light conditions.
The Power Button turns the Publisher's power ON and OFF.
When the front cover is opened, the Ink Cartridge Button
is used to position the Ink Cartridge Carrier for easy ink cartridge
replacement. When the front cover is closed, pressing the Ink
Cartridge button will open or close the Printer Tray.
The Input/Output Bins are situated under the top cover of the
Publisher. The bins will hold up to 50 discs. The right-side bin is the
Input Bin for blank media; the left-side bin is the Output Bin for finished discs.
The Reject Area is where discs are dropped if they do not pass a
software verification test. The discs slide down the ramp out in front
of your Publisher.
The Front Cover is a durable plastic cover that will protect the
Publisher from dust and interference.
The Ink Cartridge Carrier holds the CMY cartridge.
Rear Panel
This illustration shows the input ports and the power switch found
on the rear panel of the Publisher:
Power Switch
Power Input Port
USB 3.0 Port
The USB 3.0 Port is connected to an open USB 3.0 or 2.0 port on
your PC with the USB 3.0 cable, included with your Publisher.
Note: For maximum speeds during Blu-ray burning, your computer should have
a USB 3.0 port.
Getting Started 5
The Power Input Port connects to the included power cable. The
internal power supply is auto-switching in the range of 100-240v.
The Power Switch shuts off all power to the Publisher.
E. LOADING MEDIA (DISCS)
NOTE: Your Publisher can print directly onto virtually any brand of inkjet
printable-surface CD/DVD media. However, different brands of discs have
different printable coatings. Because of this, you may need to adjust the
printer driver settings to accommodate your specific
brand of CD/DVD media. Refer to Section 2B.2 and 2E for further printer
driver information.
Due to the wide variety of printable-surface CD/DVD media, you
may find that certain brands of discs provide higher print quality
than others. For maximum print quality, use CD/DVD media authorized by Primera.
Refer to the following steps when loading discs into the Publisher:
•
Open the front cover of the Publisher
6 Getting Started
•
The Publisher will automatically position the cartridge
carrier and Robotic Disc Transporter to the center position allowing for easy access to the bins.
•
Load the Input Bin (the bin located on the right-hand side of the
Publisher) with 50 blank discs and place the bins on the mounting pegs.
F. INSTALLING THE INK CARTRIDGE
1. With the cover open, press the Ink Button (left button) to move
the Ink Cartridge Carrier to the load position.
2. Open the cartridge cover by pressing down on the tab.
Getting Started 7
3. Remove the ink cartridge from its packaging. Slowly remove the
tape covering the cartridge's print head.
4. Insert the ink cartridge into the carrier, copper end first and
snap the cartridge cover in place.
5. Close the Publisher's front cover.
6. You will be prompted to align the cartridge in PTPublisher as
soon as the software is opened. Follow the procedures
displayed on screen.
Note:
An alignment print is required every time you install a new cartridge. The
software will always prompt you to align the cartridges. Make sure there is
an unprinted disc in the bin for this alignment.
8 Getting Started
G. SETUP THE KIOSK BIN (NOT INCLUDED WITH
DP-4052 MODELS)
Kiosk Mode allows you to use both of the Publisher's Bins as input,
doubling your disc capacity from 50 discs to 100 discs. In this mode,
the finished discs will be deposited through the front "reject area" of
the Publisher. In Kiosk mode all discs would be ejected in this manner. Rejects can be identified in the
stack because they will not be printed. Refer to the following Kiosk
Kit installation instructions.
•
•
Attach the Output Bin Holder
as shown, aligning the Locating
Tabs on the Output Bin Holder
with the Slots located on the
underside of the Publisher
allowing the holder to hang off
Slots
the edge of the table. Notice the
slots do allow for adjusting the
position of the output bin. If
your discs are not falling into
the bin, you will be able to
move the bin slightly to align
it.
Place the Output Bin on the
Output Bin Holder as shown.
Locating Tabs
To enable Kiosk Mode, Open
PTPublisher - select Options from
the Tools menu - find the Options
tab - now check the Kiosk Mode
box. On a Mac, Kiosk Mode can be
enabled in the Robot Options menu.
Getting Started 9
Section 2: Creating Discs
There are two main components to creating discs, printing and
burning. For PC, SureThing CD Labeler is used to design the image
to print on the disc. For Mac, Disc Cover is used to design the image
to print on the disc. For Mac and PC, PTPublisher controls the
recording and allows you to select the image to be printed to your
discs.
A. TUTORIAL: COPY A DISC (PRINT ONLY FOR AUTOPRINTER
USERS)
Note: PTPublisher functions virtually the same on both Mac and PC. Every
effort was made to make them look and function the same. However, due
the unique benefits and limitations of both operating systems there are
subtle differences. Where important, those differences will be highlighted.
In general, these instructions will apply to both the Mac and PC editions.
Note for AutoPrinter Users: Start at step 4 after choosing Print Only from the
project start window.
There are three basic steps to any project. 1. Add Data 2. Add a
Print File. 3. Set the number of copies and adjust options
(Summary). The instructions below explain how to do the most
common project - A Copy Project.
A Copy Project can be used to copy any CD, DVD, DVD-DL or Bluray master. This job type reads the master disc from the Disc
Publisher drive to the hard drive of your computer. The master is
stored in the Global Image format (*.gi) in a temporary location on
your computer. PTPublisher uses this temporary file to make all
subsequent copies that are requested. The master disc is read only
once to create the initial temporary file.
Recommended for: All CD, DVD or Blu-ray content or disc types
(Audio CD, Data CD, Software Install Disc, Video CD, DVD Video,
Blu-ray Video: CDR, DVD-R, DVD+R, DVD-ROM, DVD+DL, DVDDL, BDR, BDR-DL, etc.). This is best used for single runs where you
will not need to make additional copies of the master disc at a later
time.
This project requires a master disc. If you do not have one use
another project type. (See Section 3B)
10 Creating Discs
1. Select Copy Project from the Starter Window or the New Project
Panel on the left side of the screen. Step one of the Copy Disc
wizard will be displayed.
2. You will be prompted to place the disc you would like to copy
into the drive inside the Disc Publisher. The tray door will open
automatically. Place the disc in the drive and click OK.
3. The Publisher will close the drive and read the contents of the disc.
It will display disc type (CD/DVD) and show the size of the disc in
Megabytes. Verify this information is correct and click the next
arrow to continue.
AutoPrinter users Start here after choosing Print Only
from the Project Start Window.
4. Select the print label file by clicking the select a label button.
When you have selected a print label file, click the next arrow.
There are several ways to select a print file. See the explainations
below for more information.
For any job type you choose you will be prompted to select a
label file to print. You may select an existing label, create a label
or choose to print nothing. Simply click the next arrow to print
nothing on the disc. Otherwise follow the steps below.
4A. Select a Label
1. Click the browse button to open a browse window to choose
your print file.
2. Double Click on the file to add it to your project. You may
add any BMP, JPG, TIFF, SureThing (PC) or Disc Cover (Mac)
file. SureThing or Disc Cover files are automatically
formatted correctly. All other file types should be 4.72" x
4.72" square. For best print quality the image resolution
should be at least 300 dpi.
Creating Discs 11
4B. Create a Label
1. Click the Create a Label button to open the SureThing CD
Labeler or Disc Cover program. These programs will allow
you to create a label.
2. Follow the instructions in Section 3 D or E to create a label
using SureThing or Disc Cover.
3. Once you have designed the label, save it and close the
program. A message will appear asking if you would like to
use the label file you just created in your current project.
Click Yes to use it in your project. Once you choose your
label a preview will be displayed.
5. After selecting your label to print it is important to check the
Printer Settings. These settings are dependent upon the specific
discs you are using. Each disc (media) brand or type has a
different sized non printable outer margin or inner diameter. It
also has a different printable surface.
For Primera TuffCoat branded discs simply choose your media
from the drop down list, the settings will be
adjusted accordingly.
Inner Diameter and Outer Margin (Printable Area).
If you have other media, you may need to measure the
unprintable outer margin and the inner diameter with a clear
millimeter ruler to find the correct size to input here. For the
outer margin, measure from the edge of the disc to the
beginning of the white
printable surface. For the
inner diameter measure from
one side of the unprintable
hub to the other. The
unprintable inner diameter
will almost always be larger
than the center hole of the
discs (15mm).
12 Creating Discs
Print Quality. All Primera media is automatically defaulted to
the best print quality. Other media may also accept the best
quality setting. However, with some media you may have to
print at a lower print quality to eliminate smudging and
bleeding. Some lower quality media cannot hold all of the ink
that is printed at the highest quality settings.
Click the next arrow.
6. The third and final step of any project is the summary screen.
On this screen you can review the data and print selected for the
project, set the number of copies, adjust burn options and name
the job. Click the Options button to access burn speed and other
options. If you do not adjust the project options, optimal
settings will automatically be selected for you.
Click the "Go" button to start the job.
B. USING PTPUBLISHER
PTPublisher allows you to record and print CDs, DVDs, and BDRs
(Blu-ray) using a variety of project types described below. When the
software is opened these projects will be available from the main
starter menu. At any point you can access these project by clicking
the project in the New Projects area on the left.
B1. Project Types
Note: “Print Only” Project is the only project available for AutoPrinters.
Copy Project
A Copy Project can be used to copy any CD, DVD, DVD-DL or Bluray master. This job type reads the master disc from the Disc
Publisher drive to the hard drive of your computer.
The master is stored in the Global Image format (*.gi) in a
temporary location on your computer. PTPublisher uses
this temporary file to make all subsequent copies that are requested.
The master disc is read only once to create the
initial temporary file.
Creating Discs 13
Recommended for: All CD, DVD or Blu-ray content or disc types
(Audio CD, Data CD, Software Install Disc, Video CD, DVD Video,
Blu-ray Video: CDR, DVD-R, DVD+R, DVD-ROM, DVD+DL, DVDDL, BDR, BDR-DL, etc.). This is best used for single runs where you
will not need to make additional copies of the master disc at a later
time.
This project requires a master disc. If you do not have one use
another project type.
Data Project
A data disc project allows you to create a data disc on a CD, DVD or
BDR using files on your hard drive. You can replicate the file
structure on your hard drive or you can create your own customized
file structure.
Recommended for: Creating software installation discs, or data discs
containing image files, presentation files, PDFs, documents, MP3s or
any other file type. Data discs can generally ONLY be read by
computers.
Audio Project
This project allows you to create an audio CD using WAV, MP3,
AIFF or WMA files. Note: this procedure is not for copying already
created and mastered original audio CDs. If you have already
created a master audio CD in another application or this application
and you would like to make additional copies, please use the Copy
project.
Recommended for: Creating Audio CDs.
Video Project
This project involves extracting the Audio_TS and Video_TS folders
from the master DVD or directing your DVD authoring software to
output into Audio_TS and Video_TS folders instead of burning a
master disc. For Blu-ray Video, this method involves extracting the
Blu-ray folders from the master DVD
or directing your Blu-ray authoring software to output into Blu-ray
folders instead of burning a master disc. Note: The PTPublisher
software was not meant for authoring DVDs or Blu-ray. You must
use another software to burn a master DVD first. Make sure that
disc plays and the menus work on all systems. You may also copy a
master DVD using Copy Project or Image Project. However, the
video project is the recommended method since it is faster and more
reliable.
14 Creating Discs
Recommend for: Situations where you are having compatibility
problems with the formatting created by the DVD/Blu-ray
authoring software or with the media type of the master disc. This
method removes some potentially complicating variables from the
DVD/Blu-ray Video creation process. This method eliminates the
need for a master disc. Error or incompatibilities can be introduced
into your master by the drive burning the master, the disc the master
is burned on or the software burning the master. Instead masters can
be stored on a large hard drive. This allows you to burn additional
copies at any time without locating the master. If a backup strategy
is employed, hard drive storage is more reliable over the long term
since it is not susceptible to scratching like a master disc.
Image Project
The Image Project allows you to copy any CD, DVD, or BDR master.
A disc image is an exact copy of your disc that you can save on your
hard drive for later use. You can use an existing image or create an
image and then use it in the project. The master disc is read from
the specified drive to the hard drive of your computer. The master is
stored in the Global Image format (*.gi) in a user specified location
on your computer. PTPublisher uses this file to make all subsequent
copies that are requested. The master disc is read only once to create
the initial file.
Recommended for: All CD, DVD or Blu-ray content or disc types
(Audio CD, Data CD, Software Install Disc, Video CD, DVD Video,
Blu-ray Video: CDR, DVD-R, DVD+R, DVD-ROM, DVD+DL, DVDDL, BDR, BDR-DL, etc.). This is best used for jobs that are repeated
on a regular basis where you will need
to make additional copies of the master disc at a later time. This
project type stores the master on your hard drive. This saves the
time it takes to read in the master and reduces the possibility of
defects being introduced into the master disc.
B2. Steps to any Project.
Step 1: Add Data
Depending on your job type this step will be different. You may
choose your master, choose data on your hard drive, choose tracks to
your audio CD, choose your disc image or DVD or BDR video
folders.
Creating Discs 15
On most job types a volume label can also be created at this step.
This is the label that will appear when this disc is
inserted into a computer drive.
When you have selected the data you would like to burn click the
next button.
Step 2: Add Print
If you want something printed on your disc, this is where you
choose an existing label or create it. Follow these steps.
To Select an exiting label:
1. Click the browse button
to open a browse window or
drag and drop files to the print file box or click the drop down
arrow to choose previously used labels.
2. Choose any supported file types of JPG, BMP, TIFF, SureThing
(PC), or Disc Cover (Mac). Files should be 4.72"(120mm) square.
For best print quality the image
resolution should be at least 300 dpi. Non-conforming files will
be stretched or increased in size to fill the full size of the disc.
3. Once the print file is selected a preview will be displayed.
16 Creating Discs
4. At this point you may choose to move on to the next step by
clicking the next arrow. However, there are print quality and
print area settings that you may want to adjust.
5. Several preset media types that correspond with the media
available at our webstore can be selected from the Media drop
down box. When you select a media type from this box the Print
Quality, Outer Margin and Inner Diameter are automatically
adjusted to fit that media.
6. To manually set these settings simply edit them. The media type
will automatically change to Custom. You can save your adjusted
settings by typing the name of the profile and clicking Save. This
name and the associated settings will now be available to choose
in the media drop down box.
Below is a description of each of the available settings.
• Quality. There are several choices here that correspond to the
speed of the print and the saturation of the image. Higher
quality = slower print speed and more vibrant and crisp prints.
• Outer Margin. Discs from other manufacturers vary widely
regarding how far the printable surface extends to the edge of
the disc. Measure the distance from the edge of the disc to the
start of the white printable area. This will be between 0 and 2
mm in increments of 0.1mm.
• Inner Diameter. Discs from other manufacturers vary widely
regarding how far the printable surface extends to the inside of
the disc. Measure the distance from one side of the inner
unprintable center hub to the other. This will be between 15 mm
and 50 mm displayed in increments of 0.1mm.
To Create a new label:
1. Click the Create Label button.
2. The label design application SureThing (PC) or Disc Cover (Mac)
will open.
Design your label using the included backgrounds and
clipart. You may also add your own image. Add text and any
other design features.
3. Save your label by going to the File menu - Save as.
Creating Discs 17
4. Close SureThing or Disc Cover.
5. You will be asked if you would like to use the label you just
created in your current project. Click Yes.
6. You may now choose to adjust print settings as described above.
Step 3: Start Project (Summary - Settings)
In this step you can verify data and print information and set the
number of copies. Optionally you may choose to edit burn settings.
However, the default settings are optimized to give you the best
quality burn. Simply click “Go” to start the job.
Below is a summary of all available options:
Project Summary
This areas displays information about the data you have
chosen, a thumbnail and file name of the print file you have chosen
and picture and description of the Disc Publisher
Robot you have chosen. If any of this information is incorrect, use
the back arrow at the bottom of the screen to go back to the
appropriate window to correct it.
• Change Robot. This is only available with multiple robots
connected. Click it to change the robot to which this project will
be sent.
• Drives. With multiple drive units connected you can choose to
burn to both drives or only the top drive or only the bottom
drive. This is useful if one of the drives is starting to wear out
and is producing rejected discs. You can simply stop using that
drive until you are able to replace it.
• Protect Video with PTProtect (PC Only). This is only
available in the DVD Video and ISO image Project with purchase
of PTProtect USB dongle. See the PTProtect
Section 3B.6 for more information.
• Save Project. On a Mac, at the top of the summary window you
can type the name of your job and then click save to save it
anywhere on your computer. For PC, you can save a project at
any time by opening the file menu and choosing Save Project.
A project file is a small file that holds the locations of files to be
burned, the location of the print file to be printed, and any
18 Creating Discs
specific project settings such as burn speed and number of
copies. Note: A saved project file does not include the data to be
burned or the print file to be printed. If these files are moved or
deleted, the project file will need to be edited to reflect these
changes.
• Schedule Project. Click this button to schedule this job to run
daily weekly or monthy at a specific time. For more information
on this topic see Section 3B.5.
Project Options
For any job type you can click on the Options button for
additional options for that job. Below is a description of all Project
Options. Not all options are available for all Project Types. If the
options are not available for the chosen project type, they will be
hidden. If you would like these settings to be the default for all
projects of this type click "Save as Defaults".
• Recording Speed. Set the recording speed with this option. The
fastest recording speed is determined by the lowest maximum
speed of the blank media or the drive. For
example: The "fastest" speed in a 20x max drive with 16x max
media would burn at 16x. In many cases a slower speed should
be selected to achieve the least number of rejected discs.
• Recording Type.
Track-at-Once. This is the default. For track at once, the laser is
turned off after each track, which produces a two-second gap.
The track-at-once feature, enables songs and data to be written at
different intervals. The lead-in sectors that are written at the
beginning of each session contain the location where additional
data can be placed on the disc.
Disc-at-Once. If this option is checked, the lead-in, all the tracks
and lead-out are written in same action. The laser is kept on for
the entire session.
• Closed-Finalized/Open. A closed disc means no additional data
can be added. If the disc is left open additional data can be
added in another session.
Creating Discs 19
• File System. The file system is the method by which the files and
folder are arranged on the burned disc. Joliet is best for most CD
burning applications. UDF 1.02 is best for DVD burning. UDF 2.6
is used for Blu-ray. The recording engine can also add a bridge
which effectively adds another file system to the disc. UDF1.02
with a Joliet bridge is the default.
Most of the differences between file system types relate to file
name length and character restrictions and folder level depth.
ISO is the most restrictive and oldest and UDF is the least
restrictive newest file type. The complete list of specifications for
each is several hundred pages. Macs and PCs can read both
types.
If you would like to make your burned disc compatible with
very old operating systems or other less popular operating
systems use the ISO system.
• Test Record. If this option is checked the recorder tests a disc for
record ability before burning. The drive laser is set to read power
and the entire surface is scanned for errors. This takes the same
amount of time as recording. (DVD+R media cannot be tested)
This option cannot be used in combination with normal
recording or verify.
• Verify. If this option is checked, it compares the copy with the
master bit for bit. If it finds a discrepancy it rejects the disc.
Verify is an extremely high quality standard. If the disc is audio
or video, the disc may still be playable and the errors may not be
detectable by human eyes or ears. This operation may be useful
to verify software installation discs where it is extremely
important to have accurate copies of all installation files.
Checking this option will double the time it takes to record each
disc.
• Set Time and Date to Mastering Time. If this option is checked,
all files on the disc will automatically be set to the current time
and date.
20 Creating Discs
B3. Publisher Status
The status window is automatically displayed when a job starts. You
may also access it at any time by clicking the More Status link under
the picture and description of the robot
connected. Publisher Status is only available if the Publisher
is connected.
• If no errors are present, the green check button will be
displayed with a Ready indication to the left.
• If errors are present a red exclamation button will be displayed
with the error explained to the right. At times the entire error
will not be visible. Click More Status to view the complete error.
The Status page displays Drive Status, Printer/Robot Arm Status,
and Project Status.
Drive Status shows the current status of the drive during a job. The
recording progress is displayed on the progress bar along with the
total size of the burn and the current amount burned.
Printer/Robot Status shows the current status of the printer if it is
printing or the robot if it is moving discs.
The Project Status area of the Publisher Status window shows the
current status of the job such as what disc number is printing and
burning of the total number of discs to produce. From here you may
also view a detailed log of the current job, view a log of previous
jobs and abort currently running jobs.
To abort a currently running job, click the abort button. The
publisher will finish its current robotic command and then stop the
job.
Queue Project. To queue another project to run after the current one
is finished simply setup the project as you normally would. When
you get to the third step of the project setup wizard, if a project is
currently running a Queue button will appear instead
of a Go button. Click it to queue the job.
Creating Discs 21
B4. Backup Project. (PC Disc Publishers Only)
To create a new backup project you must setup a data project and
then schedule it. Follow these steps:
1. Choose Data Project from the project starter window.
2. Add the files or folders that you would like to backup. Typically
there will be more data to back up than will fit on any one CD,
DVD etc. If that happens you will receive a warning message
and the data bar at the bottom of the screen will turn red.
To resolve this issue you may choose to span the data over
several CDs or DVDs or change the media to a different type
with more data capacity.
If you choose to check the span disc box you do not need to
change media type. A Span Report button will appear which
will tell you how the data will be distributed over the chosen
media type.
Regardless of the media type selected for back up projects it is
recommended that span discs be checked to accommodate
future backups of the same files/folders which may be larger.
Important Note: It is not possible to span a single large file over multiple discs.
22 Creating Discs
Using the media drop down list, you may also choose to change
the media type to one with more capacity. The data bar will
change from red to green.
Note: Changing the media type only changes the media that the software expects.
It is up to the user to make sure the selected media is actually in the bin.
3. Once you have selected the data click the next arrow to add a
print file. There is a print template that has been designed for
backup projects. It is recommended that this template be used.
Check the "Use Print Template" box.
Title and description fields will appear below it. Fill out these
fields with information pertaining to the backup
project. Date, time and the number of discs in the backup set
will automatically be printed on the disc. Click the refresh
button to view your changes in the preview.
Creating Discs 23
4. Click the next button to display a summary of the project. Click
Schedule Project to convert this data project into a backup
project. You will be prompted to save your project. Do not
move projects once you have saved them. Always choose only
one copy even if your project will be spanned across multiple
discs.
Once the project has been saved the Schedule window will
appear. Set the frequency of the backup and the time of day.
Click Schedule.
24 Creating Discs
The Scheduled Projects window will appear. Check the box next
to the backup project you would like to run. Click Run Now to
run it for the first time now. Otherwise, the backup project will
proceed at the scheduled time.
You must keep the PTPublisher software open, the Disc
Publisher turned on and the discs loaded for the automatic
scheduled backup to occur. If you would rather not do this you
may also check None on the Schedule window to run the
backup project when you choose. This will add the backup
project to the Scheduled Projects list and allow you to run it
whenever you click the Run Now button.
Note:
You can access the Scheduled Projects list at any time
by choosing Advanced Project from the project starter
window. Choose Backup Project from the sub menu.
Here you can view all scheduled projects, edit the project or
change the frequency or time of the automatic backup.
All backup runs are full backups. PTPublisher does not do incremental or
differential backups by searching for new or changed data.
B5. Rip Audio CD (PC Disc Publishers Only)
This project allows you to rip music to your hard drive in MP3 or
other formats using iTunes or Windows Media Player.
1. To rip an Audio CD to your iTunes database or Windows Media
Player database choose Advanced Projects - Rip Project.
2. Choose whether to rip to iTunes or Media Player.
3. Load the blank CDs in the right bin of the Disc Publisher.
4. Click Go to start ripping CDs. Follow any onscreen prompts
regarding settings that must be set before you begin.
Note: The actual ripping process is completed by iTunes or Media Player. Please
set all settings regarding the rip format (mp3, wav, wma, etc.), rip location,
rip quality (kpbs), etc. in Media Player or iTunes.
Creating Discs 25
B6. PTProtect (PC Disc Publishers Only - Requires separate
purchase of USB dongle)
PTProtect allows you to copy-protect any DVD Video and mass
produce protected discs using the PTPublisher software and a
Primera Disc Publisher.
You can protect an existing Master DVD by first converting it to an
ISO image using PTPublisher or you can protect a DVD that is
stored on your hard drive as VIDEO_TS and AUDIO_TS folders.
Instructions for each of the two methods are found in the
instructions with the PTProtect dongle or in the PTPublisher
software help file.
To protect DVDs you must first insert the PTProtect USB Dongle
(100, 250, 500, 1000 or 5000 protections) into a USB port on the same
computer that the Disc Publisher is connected to. Once you insert
the dongle it will appear in My Computer as the next available drive
letter with a Volume Label as "PTProtect.”
When PTPublisher is launched the PTProtect option will be enabled.
The number of protections enabled will be visible on the Summary
screen (Step 3) of the DVD Video Project or Image Project.
Note: You will receive 3 free protections before the USB dongle is purchased/
connected. After the free protections are used the PTProtect option is still
visible but not selectable.
26 Creating Discs
C. CREATING A PRINT LABEL USING SURETHING (PC)
The SureThing Disc Labeler software included with your Publisher
is a great tool for creating professional looking discs. You can use
SureThing's Smart Designs to quickly label a disc, or easily import
your own design in many popular file formats. The Help section
included with the software will provide
complete instructions on all the features in this package. (Go to the
Help Menu - Choose Contents) The following is a tutorial on
creating a basic disc design:
1. Open the SureThing program. Choose the 120mm Disc Template
from the window that appears.
2. Open the background panel
by clicking the arrow on the
background button. Add your own
background to the label by choosing
Select Backgound.
3A.Browse to the location of your
background image. To avoid skewed
or blurry printing make sure your
image is 120mm square and of sufficient
resolution. We recommend 300 dpi.
3B. Instead of your own background, you can also choose from
several included SureThing backgrounds. To choose one of these
images click the SureThing Background button in the Browse
window that appears when you click Select Background. Also,
you can easily toggle through the backgrounds by using the
toggle bar below the label (pictured below).
Creating Discs 27
4A.Open the text panel by clicking the
arrow on the text button. Add text by
selecting one of the options below. To
create text that follows the curve of
the disc choose Add Circular Text.
4B. You may also choose from several
SureThing smart designs. These
design templates automatically position your text and use
certain text effects to give your label a professional look. You can
easily toggle through smart designs by using the middle toggle
button on the toggle bar below the label.
5. Finally, open the picture panel by
clicking the arrow on the Pictures/
Clipart button. Add any logos,
graphics or symbols to the label.
These graphics will appear on top of
the background image. You can size
them appropriately by dragging the
corner of the selected graphic.
6. When you have completed design work save your label by
choosing Save Project in the Actions panel.
D. CREATING A PRINT LABEL USING DISC COVER (MAC)
The Disc Cover Disc Labeler software included with your Publisher
is a great tool for creating professional looking discs on a Mac. You
can use Disc Cover's backgrounds and clipart to quickly label a disc,
or easily import your own design in many popular file formats.
The Help section included with the software will provide
complete instructions on all the features in this package.
(Go to the Help Menu - Disc Cover PE Help) The following is an
overview of the basic components of the software:
28 Creating Discs
1. Open the software by clicking the Create Label button on the
Add Print File step of PTPublisher. There is no way to open
Disc Cover PE outside of the PTPublisher software.
2. To add a background from Disc Cover, click the Gallery button
on the top tool bar. On the image above, the Gallery button is
the highlighted center color wheel button on the left side of the
top tool bar.
3a. Choose Backgrounds from the drop down box. Click the design
that you would like as your background. Use the scroll bar to
view all of the designs.
3b. You may also select an image or design from your hard drive as
long as it is a supported file type such as tiff, jpg, bmp or pdf.
Go to the Insert Menu - Select Image - Choose From File…
Creating Discs 29
4. Once your image or background has been selected you can add
text or other design elements using the buttons on the tool bar
or the Inspector. Below is a short description of each of the
important buttons.
Gallery
Clipart
Import
Text
•
•
•
•
•
•
•
•
•
•
Selection
Circular Text
Zoom
Color
Font
Inspector
Import - Import song titles from iTunes or pictures for a
collage from iPhoto.
Gallery - Choose a Disc Cover background or several
backgrounds to make a collage. Create your own
backgrounds and add them to the Gallery.
Clipart - Choose from a wide selection of categorized
clipart. After selecting this button, click the dropdown that
appears to see all categories.
Selection - Resize or move text, images or shapes with this
tool.
Text - Create a standard text box.
Circular Text - Create circular text that follows the
contour of the outside or inside of your disc.
Zoom - Zoom out or in.
Color - Change the color of the selected object with
this tool.
Font - Change the font of the selected text or circular text
object with this tool.
Inspector - Click this button to open or close the Inspector
window. The Inspector window includes advanced options
that allow you to change the properties of your template,
change size or position of the objects, add effects, edit
transparency, change text properties and align objects. See
the next step for more information.
30 Creating Discs
6. Once you have several objects on screen you may choose to use
the Inspector tool to edit advanced object properties. Select the
objects you would like to edit and then click on one of the six
buttons on the top of the inspector. Four are shown below. See
the description of each to understand what options are available
on each.
Design Element - Switch to a new template, edit the current
template, create your own.
• Geometry - Precisely move, resize or rotate selected objects.
• Fill and Shadow (not shown above) - Add shadow, change
thickness or color of geometric objects.
• Image (not shown above) - Add transparency or a gradient
to images, clipart or backgrounds.
• Text - Change line spacing, character spacing, fonts, size, or
justifications of any selected text object.
• Alignment - Align or distribute multiple text objects.
7. Many other options such as changing the order of objects, (send
to front, send to back) and exporting in other file formats are
available from the Disc Cover menus which is visible at the top
of the screen when the Disc Cover application is open and has
focus.
•
8. Finally, save the design by going to the file menu - save as. Quit
Disc Cover by choosing Quit from the Disc Cover PE menu.
PTPublisher will ask you if you would like to use the design
you just saved in your project. Choose Yes.
Creating Discs 31
E. ADVANCED PRINTER SETTINGS
Advanced Printer Settings can be accesed from the Add Print File
Step in either PTPublisher for Mac or PC.
All available settings are displayed in the Printer Settings area on
this screen.
Below is a description of each.
Print Quality
This setting affects the quality and speed of the print. Ink consumption is only slightly increased as you increase the quality. The
default setting of medium is sufficient for most images. If you are
printing large areas of solid color you may find that you must
increase the quality to reduce banding.
32 Creating Discs
Saturation
This option controls the ink saturation of the printed image. When
printing onto the printer manufacturer's TuffCoat media, this option
can be left at its default setting of 100%. When printing onto other
brands of printable media, you may need to adjust this control in
order to optimize the ink saturation for the printable surface of your
specific media. Click on the up and down arrows to change the ink
saturation setting. Lower numbers reduce the overall ink saturation,
while higher
numbers increase it. If discs do not seem to be drying
completely it may be necessary to reduce this value.
Outer Margin
Adjust this value to print all the way to the outer edge of a disc.
This is useful if you are printing full coverage images. The lower
you set this value the farther to the outer edge of the disc you will
print. Please note that with most media the printable surface does
not extend all the way to the edge of the disc. Because of this you
will not normally set this value to zero. You may also want to adjust
the inner diameter setting. To use the preset outer diameter setting
for Primera media, select the media type from the drop down box at
the top of the printer settings area.
Inner Diameter
This value changes the size of the non-printed center. Larger numbers cause the non-printed center to be larger and smaller numbers
make the non-printed center smaller. This number is incremented by
0.1mm so a change of 10 for inner diameter changes the diameter by
1mm. Set the diameter to 230 for Primera TuffCoat media. To use the
preset outer diameter setting for Primera media select the media
type from the drop down box at the top of the printer settings area.
Creating Discs 33
Color Mode
Best for Graphics mode is best used for graphical images where
accurate color reproduction is not as essential. Images printed in this
mode will look more vibrant because more ink is being used to produce them. However, printing images of people may produce skin
tones that have a reddish tint.
Best for Photos mode is best used for photographic images where
accurate color reproduction is very essential. Images printed in this
mode will look lighter than those printed in Photo mode. Skin tones
especially will look more natural in this mode.
NOTE: Exact color matching of the printed discs to the screen may never
be possible since there are factors that affect this out of the drivers control.
The surface of the disc reacts with the ink in the cartridge to produce the
color. For this reason, when printing the same image to different types of
discs with different surfaces the printed output can look entirely different.
Printer Tools
Click this button to open the cost estimator, and printer utilities window (Section 2F).
34 Creating Discs
F. PRINTER UTILITIES AND COST ESTIMATOR
The printer utilities and the cost estimator can be accessed by double
clicking the ink levels in the lower right corner of the screen or by
clicking the Tools Menu - Printer Properties.
Cost Estimator
After printing one disc of any design the Cost Estimator can
be used to estimate the cost per discs. Ink cost is automatically and
continuously calculated based on the color cartridge costs entered.
Only the last printed label cost is displayed. For reference, the print
file and date of last print is displayed as well.
Creating Discs 35
•
You will need to Set the Cartridge Cost first before receiving
a cost per disc. Adjust the cartridge costs according to the actual
price paid. The estimate does not take currency into account so you
can assume that whatever value you entered is displayed in your
currency.
• Save a screen capture of the cost by clicking the disc icon.
• Print a screen capture of the cost by clicking the printer icon.
Important Note: The cost per disc represents the average cost per disc over an
entire run of labels. This means that the per label cost will decrease and
become more accurate as the number of labels printed increases. This is
because the ink that is used for initial job starting cartridge maintenance is
divided into a larger number of labels.
Calibrate the Disc Publisher
Several advanced calibrations can be performed with this
utility. Under normal circumstances you would have no
reason to perform any of the calibrations since all of them are factory calibrated. However, if the Disc Publisher is having trouble picking from any location, the calibrations available here can be used to
correct this problem.
Align Cartridge
The Cartridge Alignment prints a test print and then automatically
scans the print to configure your printer for bidirectional printing. It
is important to perform this calibration every time you change a cartridge. If you forget to perform this calibration you will be prompted to do so before your first print from the new cartridge.
Center Print Image
NOTE: Your printer comes from the factory pre-calibrated to print the image to the
center of the CD. You can use this adjustment if you need to fine-tune this
location.
If you ever wish to verify your factory-calibrated Vertical
and Horizontal calibration settings, you can run a simple
calibration procedure to assure that your images will be
centered when printed on a CD. To do this, refer to the
following steps:
36 Creating Discs
1. Click Center Print Image in the Printer Settings Window.
2. Click Start Auto Calibration to begin printing the
calibration test print.
3. When the print is complete, rotate disc 180º and
put the disc back in the input bin and repeat step
2 using the same disc.
4. When the second run of the print is complete, you
should have a test print that looks similar to the following:
BACK
Vertical Calibration
After printing this image
once, rotate this CD
so the ARROWS point
to the BACK of the printer
and print again.
5
4
3
2
1
0
-1
-2
-3
-4
-5
Find and enter the number
whose lines tough
(must be the SAME number)
NOTE:
-5
-4
-3
-2
-1
0
1
2
3
4
5
BACK
-5 -4 -3 -2 -1 0 1 2 3 4 5
5 4 3 2 1 0 -1 -2 -3 4 -5
Find and enter the number
whose lines tough
(must be the SAME number)
Horizontal Calibration
5. Along the Vertical axis of the printed disc, find the number
whose lines touch. For example, in the above illustration, Enter
the number 2 into the Vertical box of the Calibration window
and 0 for the Horizontal axis.
6. Select the OK button. Your images should now be centered
when printed on a disc.
Note: If you think you know what values to enter for the horizontal and
vertical fields you may skip the Auto Calibration and enter the values
directly by clicking Manually Set Values.
Creating Discs 37
Change Cartridge
Select the Change Cartridge button to install a new ink
cartridge or to switch back and forth between previously used cartridges.
Clean Printhead/Cartridge
If the printer has been idle for a long period of time you may start to
experience some drying of ink in the tiny nozzles that make up the
print head. Clicking this button will cause the Publisher to pick a disc
and place in into the printer tray. The Publisher will then print a
simple pattern that will flush ink through the nozzles. Multiple
cleaning prints may be necessary! If the nozzles are not fully clear
after a few cleaning prints, it may be necessary to remove the
cartridge and manually clean the print head. See Section 3D.
G. LABEL DESIGN REQUIREMENTS FOR OTHER
GRAPHICS PROGRAMS
Other graphics programs can be used to design labels and print
directly to the Publisher.
When printing and burning through the PTPublisher software your
Publisher will support the following additional stardard label image
file formats: BMP, TIF, JPG, GIF, PNG and PRN. These formats can be
exported from most original graphics
formats such as Adobe Photoshop or Illustrator.
When creating images in other graphics programs we
recommend creating a 120x120mm (4.72 x 4.72) square image that has
a 300 dpi resolution.
38 Creating Discs
Section 3: Maintenance and
Troubleshooting
The Publisher is designed to operate for extended periods of time
with very little attention. In fact, no regular maintenance is recommended other than cleaning the outside case.
NOTE: Do NOT attempt to oil or grease the Publisher's Robotic Arm shaft or other
components. You will likely cause more harm than good! Any moving parts
are designed to operate for the life of the machine with no additional
lubrication required.
A. INTERPRETING THE PUBLISHER’S INDICATORS LIGHTS
The Power and Busy LED indicator lights located on the top of the
Publisher can tell you a lot about what is happening inside the
Publisher. To accurately interpret what it means when these lights
are on, off, or flashing, please refer to the following:
Ink Cartridge
LED Power
LED Publisher
off on solid Is ready to receive job
on solid on solid Has received a job and is
waiting for the Robotic Disc
Transporter to load a disc
both lights are slowly blinking alternately with one another Waiting for a cartridge to be
installed and the lid to be
closed (See Section 2-A)
both lights are blinking alternately
followed by only the left light
intermittently blinking for
approximately 30 seconds
The Publisher is initializing.
You will see this pattern when
the Publisher is first turned on.
Wait until the lights stop
blinking before opening
software or starting jobs.
flashing rapidly on solid The printer tray or ink
cartridge carrier has stalled.
Press the Ink button to retry
the operation.
Maintenance and Troubleshooting 39
B. INTERNAL BLUE LED LIGHTS
The Publisher’s Internal LED lights provide useful light and also can
provide status information.
By default, the lights are set to Flash Enabled. This condition will
flash the internal LED lights off and on during any error condition.
•
•
A Low Ink Warning error will slowly dim the LED lights.
A flashing LED light indicates a general system error that needs
attention such as a missing ink cartridge, out of
discs or a mispick. Refer to the PTPublisher software for
instructions on how to correct the problem.
The following internal LED light states can be selected in the
PTPublisher software.
- Flash Enabled (Default) - Errors are indicated in the manner
described above.
- Always On - No errors are indicated.
- Always Off - No errors are indicated.
To access these settings on a PC go to the Tools Menu - Options. To
access these settings on a Mac go the the PTPublisher Menu Preferences.
C. TRANSPORTING THE PUBLISHER
To prevent damage to the Publisher’s robotic arm during
shipment, it is important to properly secure it.
To prepare for transport, remove the ink cartridges and disc
holders, close the front cover and then do the following:
1. With the front cover closed, switch off power to the unit.
2. Press and hold the Cartridge Button.
3. While continuing to hold the Cartridge Button, switch on power
to the unit.
Continue to hold the Cartridge Button for five seconds. After several more seconds, the robotics will undock and the arm will lower.
Power will shut off automatically once the robotics are in transport
position. If you have the cardboard spacer that was shipped with
the unit, replace the spacer inside the unit and close the cover. If
you don't have the cardboard spacer, secure the arm and cartridges
to the sides of the unit with tape and close the cover.
40 Maintenance and Troubleshooting
D. POOR PRINT QUALITY - CLEANING THE CARTRIDGE
It may be necessary to clean the ink cartridge nozzles if you notice
reduced print quality, or if you suspect a cartridge nozzle has
become slightly dried out or clogged. If the cartridge has been left
out of the printer more than 30 minutes, the ink in the printhead
nozzles may have dried. If you are having print quality problems,
follow the steps below:
1. Before moving on to the next step, ensure that the Ink level of
color cartridge is more than 10%. If ink level is lower than 10%,
replace the cartridge.
2. Try cleaning the printhead using the clean printhead /
cartridges function on the printer tools window. This can be
accessed by double clicking the ink levels in the lower right
corner of the screen or by clicking the Tools Menu - Printer
Properties.
Maintenance and Troubleshooting 41
3. Determine if printing is now acceptable
- After the printer has completed cleaning the cartridge, a
sample will be printed.
- If the sample has missing colors or voids within a color strip,
remove the printhead from the printer and proceed to
step 4.
Good Print
Bad Print - Missing Cyan
Disc Publisher 4200 Clean Print
Disc Publisher 4200 Clean Print
4. Prepare items needed for procedure.
Two Paper Towels
folded four times each
42 Maintenance and Troubleshooting
A Glass of Water
5. Soak the paper towels in water for 5 seconds.
Note: Do not squeeze water from paper towels after removing from
water.
6. Place one paper towel on printhead nozzles.
Printhead Nozzles
Place one
paper towel on
printhead nozzles
Gently press
paper towel with
finger
Leave paper
towel on
printhead nozzles
for 30-40 seconds
Maintenance and Troubleshooting 43
7. Wipe printhead nozzles.
Remove paper towel
from printhead nozzles
and discard.
Place second paper towel on
flat/hard surface.
Firmly press printhead nozzles
into paper towel and drag
printhead in the direction
indicated.
After wiping the printhead nozzles,
the paper towel should show all three
colors.
If all three colors are present,
proceed to step 8.
If the paper towel doesn’t show all
three colors, then repeat step 7.
If paper towel still doesn't show all
three colors repeating step 7, then
replace the cartridge.
8. Dry printhead.
Dry excess water from
printhead. Ensure
printhead contacts are
completely dry. Printer
damage may result if
printhead contacts aren’t
completely dry.
44 Maintenance and Troubleshooting
9. Clean the printhead using the clean printhead/
cartridge utility.
- Reinstall printhead.
- Access the printhead/cartridge clean function
described in step 2.
- To insure all water has been removed from the
nozzles, repeat this step twice.
Maintenance and Troubleshooting 45
10. Verify printhead is now functioning properly by repeating the
print assessment described in step 3.
- After the printer has completed cleaning the cartridge, a
sample will be printed.
- If the 2nd sample has missing colors or voids within a color,
purchase a new color cartridge.
Good Print
Bad Print - Missing Cyan
Disc Publisher 4200 Clean Print
Disc Publisher 4200 Clean Print
E. TECHNICAL SUPPORT
Contact the technical support via one of the methods listed below.
SourceLocation
Primera Knowledge Base
www.primera.com/kb
PTPublisher Software Help files Open the software. Click on the
SureThing Software Help files
Open the software. Click on the Help
Menu - Contents
Email Support
support@primera.eu
Phone Support
+49 (0) 611 92777-0 (Mon - Thu 9 a.m. - 5 p.m.,
Fri 9 a.m. - 3 p.m. CET)
46 Maintenance and Troubleshooting
Section 4: Technical Specifications
Model Optical Disc Publisher DP-4200 Series
Configurations Blu-ray Publisher
DVD+/-R-CDR Publisher
Printing Method Inkjet
Printing Resolution 4800 x 1200 dpi, 2400 x 1200 dpi,
1200 x 1200 dpi, 600 x 600 dpi
Ink Tanks: Single CMY cartridge
Media Types Inkjet Printable Surface CD-R, CD-RW,
DVD-R, DVD RAM, DVD+R, Dual Layer
DVD+R, BDR (BLU models only).
Maximum print width 120mm (4.724")
Minimum PC System
Intel Pentium IV Processor or higher, 1GB
RAM or higher, 10GB or more free hard
drive space, available USB 3.0 port.
Minimum MAC System Intel CPU running OS X version 10.7
or higher, 1 GB RAM, Free hard drive
space of at least 10 GB
Disc Capacity 50 disc input, 50 disc output (default)
100 disc input, 100 disc output - Kiosk
Mode (Kiosk Mode - not included with
4052 models)
Operating Systems Window 7, 8 and 10
Mac OSX Version 10.7 or higher
Interface USB 3.0 port
Power Requirement 100-240VAC automatic switching
4.5-2.5A, 50/60Hz
Weight 11.8kg (26 lbs.)
Dimensions 452.12mmW x 279.4mmH x 447.5mmD
(17.8"W x 11"H x 17.5"D)
Certifications FCC Class A, CE, ROHS, WEEE
UL, UL-C, CE
Warranty One year return-to-depot
Technical Specifications 47
Index
Abort.................................................................................................21
Audio Project................................................................................... 14
AUDIO_TS.................................................................................14, 26
Backup Project.................................................................................22
Blu-ray.................................................................................................1
BDR.....................................................................................................1
Center Print Image......................................................................... 36
Color Matching...............................................................................34
Connections, Rear Panel..................................................................5
Controls, Front Panel.......................................................................4
Change Robot.................................................................................. 18
Closed Disc...................................................................................... 19
Copy Project.............................................................................. 10, 13
Cost Estimator.................................................................................35
Data Project......................................................................................14
Disc Cover..................................................................................10, 28
File System....................................................................................... 20
Gallery.............................................................................................. 30
Identifying the Parts........................................................................ 4
Image Project...................................................................................15
Inner Diameter....................................................................12, 17, 33
Input Bin............................................................................................ 4
Internal Blue LED Lights..............................................................40
iTunes................................................................................................ 25
Kiosk Setup.......................................................................................9
LED Status Lights............................................................................. 5
Media Type..................................................................................2, 42
New Project Panel........................................................................... 11
Outer Margin.......................................................................12, 17, 33
Output Bin.........................................................................................4
Power Input.......................................................................................6
Print Template.................................................................................23
Print Quality..........................................................................6, 11, 32
PTProtect....................................................................................18, 26
Publisher Status..............................................................................21
Queue Project.................................................................................. 21
Recorder Tray.....................................................................................4
Recording Speed.............................................................................19
Recording Type............................................................................... 19
48 Index
Reject Area.....................................................................................5, 9
Rip Audio......................................................................................... 25
Robot Options...................................................................................9
Saturation......................................................................................... 33
Save Project...................................................................................... 18
Schedule Project.............................................................................19
Set Time and Date to Mastering Time....................................... 20
Span Discs........................................................................................22
Specifications..................................................................................42
Technical Support...........................................................................46
Test Record.......................................................................................20
Transporting the Publisher........................................................... 40
Troubleshooting.............................................................................. 39
Verify................................................................................................. 20
Video Project...................................................................................14
VIDEO_TS....................................................................................... 14
Windows Media Player.................................................................25
Index 49
P/N 511445
Download PDF
Similar pages