Com'X 510
User Manual
DOCA0098EN-04
07/2016
Com'X 510 User Manual
Safety Information
Safety Information
Important Information
Read these instructions carefully and look at the equipment to become familiar with
the device before trying to install, operate, service or maintain it. The following special
messages may appear throughout this bulletin or on the equipment to warn of
potential hazards or to call attention to information that clarifies or simplifies a
procedure.
The addition of either symbol to a "Danger" or "Warning" safety label
indicates that an electrical hazard exists which will result in personal
injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal
injury hazards. Obey all safety messages that follow this symbol to avoid
possible injury or death.
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in death or
serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or
moderate injury.
NOTICE
NOTICE is used to address practices not related to physical injury.
Please Note
Electrical equipment should be installed, operated, serviced and maintained only by qualified
personnel. No responsibility is assumed by Schneider Electric for any consequences arising
out of the use of this material.
A qualified person is one who has skills and knowledge related to the construction, installation,
and operation of electrical equipment and has received safety training to recognize and avoid
the hazards involved.
© 2016 Schneider Electric. All rights reserved.
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Notices
Com'X 510 User Manual
Notices
FCC Part 15 Notice
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures.
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Reorient or relocate the receiving antenna.
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Increase the separation between the equipment and receiver.
l
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Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003.
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© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Legal Information
Legal Information
The Schneider Electric brand and any registered trademarks of Schneider Electric Industries
SAS referred to in this guide are the sole property of Schneider Electric SA and its subsidiaries.
They may not be used for any purpose without the owner's permission, given in writing. This
guide and its content are protected, within the meaning of the French intellectual property code
(Code de la propriété intellectuelle français, referred to hereafter as "the Code"), under the laws
of copyright covering texts, drawings and models, as well as by trademark law. You agree not
to reproduce, other than for your own personal, noncommercial use as defined in the Code, all
or part of this guide on any medium whatsoever without Schneider Electric's permission, given
in writing. You also agree not to establish any hypertext links to this guide or its content.
Schneider Electric does not grant any right or license for the personal and noncommercial use
of the guide or its content, except for a non-exclusive license to consult it on an "as is" basis, at
your own risk. All other rights are reserved.
Electrical equipment should be installed, operated, serviced and maintained only by qualified
personnel. No responsibility is assumed by Schneider Electric for any consequences arising
out of the use of this material.
As standards, specifications and designs change from time to time, please ask for confirmation
of the information given in this publication.
© 2016 Schneider Electric. All rights reserved.
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Contents
Com'X 510 User Manual
Contents
Safety Information
Notices
Legal Information
Contents
Safety Precautions
Introduction
Architecture
Main Features
Com'X 510 for Entry-level Energy Management
Schneider Electric Remote Service Platform
Facility Insights
Power Monitoring Expert
Additional Resources
Access the Com'X 510 User Interface
Supported Web Browsers
Start Up Your Com'X 510
Reboot Cases
Accessing Through the Ethernet Port
Accessing Through Wi-Fi Access Point Mode
Logging In
Logging In for the First Time
Changing the Password
User Session Timeout
Com'X 510 User Interface Overview
Com'X 510 Features
Quickstart Guides for Com'X 510
Quickstart: Setting Up and Starting Data Logging
Quickstart: Viewing On-board Data
Quickstart: Setting Up Publication
Settings
General Settings
Date and Time Settings
Network Settings
Proxy Settings
Publication
Wi-Fi Access Point Settings
Site Settings
Site Information
Data Logging
Communication Settings
Modbus TCP Access
Modbus TCP/IP Filtering
Modbus Serial Port
Advanced Ethernet Settings
ZigBee Network Settings
Security
Firewall Management
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© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Contents
Certificates
HTTPS Redirection
User Management
Group Settings
Users
Events
Predefined Events
Custom Events
Creating a Custom Event
Editing or Deleting a Custom Event
Copying an Event
Links
Configuring Links
Viewing Links
Custom Page Management
Adding a Custom Web Page
Deleting Custom Web Pages
Downloading a Custom Page
Viewing a Custom Web Page
Device Settings
Device Settings Overview
Common Properties
General Properties
Monitored Area
Manage Devices
Adding a Downstream Device
Modifying a Device
Disconnecting a Device
Reconnecting a Device
Replacing a Device
Deleting a Device
Measurement and Metadata Exported Per Hosted Platform
Selecting Measurements to Log or Publish
Devices That Can Connect to Digital Inputs
Built-In Pulse Meters
Custom Pulse Meter
Devices That Can Connect to Analog Inputs
Resistance Temperature Detectors
Custom Analog Devices
Modbus Devices
Discovering Connected Devices
Adding a Modbus Device Manually
Connecting Devices to Acti 9 Smartlink
Ethernet Devices
Built-in Ethernet Devices
Ethernet Device Configuration Parameters
Custom Ethernet Devices
ZigBee Device Discovery
Discovering Devices
Measurements Table
Viewing the Measurements Table
Commissioning
© 2016 Schneider Electric. All rights reserved.
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Contents
Com'X 510 User Manual
Commissioning Interface
Starting the Data Logging
Starting the Publication
Monitoring
Real Time Data
Single Device View
Summary Device View
Real Time Trending
Dashboards
Viewing a Dashboard Graph or Table
Saving Dashboard Data Points or Graph
Saving a Dashboard Link
Using the Dashboard Kiosk
Historical Data Export
Exporting Historical Data
Custom Web Pages
Control
Device Resets
Resetting Device Parameters
Setting Time on Devices
Diagnostics
Statistics
Viewing Statistics
Resetting Statistics
Interpreting Statistics
Read Device Registers
Reading Device Registers
Communications Check
Executing a Manual Communications Check
Defining the Out of Service Time
Custom Library
Custom Models
Creating a Custom Model
Custom Modbus Devices
Creating a Modbus Custom Slave
Defining a Modbus Custom Slave
Modbus Custom Slave Register Examples
Creating a Modbus Frame
Creating Modbus Variables
Adding a Custom Modbus Device
Custom Pulse Meter Model
Creating a Custom Pulse Meter
Custom KYZ Pulse Meter Model
Custom Main Meter Model
Creating a Custom Main Meter
Main Meter Measure and Signal Properties
Adding a Custom Main Meter
Connecting a Standard Main Meter
Custom Contactor or Impulse Relay
Creating a Custom Contactor or Impulse Relay
Creating a Custom Analog Sensor Model
Creating a Custom Analog Sensor
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© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Contents
Working with Custom Models
Modifying a Custom Model
Deleting a Custom Model
Exporting One or More Custom Models
Importing One or More Custom Models
Maintenance
Logs
System Settings
Save the Configuration
Restore the Configuration
Upgrade Firmware
Enabling Remote Access
Com'X 510 Replacement
Replacing a Com'X 510 in RSP
Resets
Resetting the Password Locally
Resetting Password Through RSP
Resetting to Factory Settings
Checklist Before Leaving Customer Site
Troubleshooting
Metering Device Troubleshooting
Digital Input Troubleshooting
Analog Input Troubleshooting
Modbus Device Troubleshooting
Network Troubleshooting
Ethernet Troubleshooting
GPRS/3G Troubleshooting
Wi-Fi Troubleshooting
Com'X 510 Troubleshooting
Com'X 510 Access
Web Pages
Remote Service Platform Selection
Data Publishing
Firmware Upgrade
Events
Appendices
Appendix A: Publish Data to Energy Operation
Quick Start Overview
Define the Initial and Site Settings
Define the Network Settings to Publish Data
Define the Metering Devices
Visualize the Data to Publish
Publishing the Data to Energy Operation
Appendix B: Replacing the SD Card
Appendix C: List of Supported Devices
Appendix D: List of Certificate Authorities
Appendix E: IPv4 Address Settings
Static IP Settings
DHCP Client
DHCP Server Over Ethernet Port
DHCP Server Over Wi-Fi
Remote Access with Windows Operating Systems
© 2016 Schneider Electric. All rights reserved.
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Contents
Com'X 510 User Manual
Appendix F: Modbus Register Mapping
Discovery Feature
Com'X 510 Register Mapping
EM4300 Register Mapping
Index
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© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Safety Precautions
Safety Precautions
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• Apply appropriate personal protective equipment (PPE) and follow safe electrical work
practices. See NFPA 70E in the USA, CSA Z462 or applicable local standards.
• Turn off all power supplying this device and the equipment in which it is installed before
working on the device or equipment.
• Always use a properly rated voltage sensing device to confirm that all power is off.
• Treat communications and I/O wiring connected to multiple devices as hazardous live
until determined otherwise.
• Do not exceed the device's ratings for maximum limits.
• Replace all devices, doors and covers before turning on power to this equipment.
Failure to follow these instructions will result in death or serious injury.
WARNING
UNINTENDED EQUIPMENT OPERATION
• Do not use the software for critical control or protection applications where human or
equipment safety relies on the operation of the control action.
• Do not use the software to control time-critical functions because communication
delays can occur between the time a control is initiated and when that action is applied.
• Do not use the software to control remote equipment without securing it with an
authorized access level, and without including a status object to provide feedback
about the status of the control operation.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.
© 2016 Schneider Electric. All rights reserved.
11
Safety Precautions
Com'X 510 User Manual
WARNING
INACCURATE DATA RESULTS
• Do not incorrectly configure the software, as this can lead to inaccurate reports and/or
data results.
• Do not base your maintenance or service actions solely on messages and information
displayed by the software.
• Do not rely solely on data displayed in the software reports to determine if the system is
functioning correctly or meeting all applicable standards and requirements.
• Do not use data displayed in the software as a substitute for proper workplace practices
or equipment maintenance.
Failure to follow these instructions can result in death, serious injury, equipment
damage, or permanent loss of data.
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© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Introduction
Introduction
The Com'X 510 energy server is a compact plug and play gateway and data logger and is an
essential part of an entry level energy management system. It collects and stores
consumption of WAGES (Water, Air, Gas, Electricity, and Steam) and environmental
parameters such as temperature, humidity, and CO2 levels in a building. The Com'X 510
provides access to reports such as on-board device and circuit summary pages, as well as
on-board data logging. Data can be securely accessed in real time or transmitted as a report
to an Internet database server.
Data is ready to be processed once received by the server. Data is displayed as web pages
through energy management services provided by Schneider Electric, such as StruxureWare
Energy Operation and Facility Insights, to support optimization of energy performance and
cost management.
Architecture
This graphic shows possible architectures of the Com'X 510:
© 2016 Schneider Electric. All rights reserved.
13
Introduction
Com'X 510 User Manual
From a simple metering installation with one device to large metering systems, the Com'X
510 collects data from any Modbus TCP/Modbus serial line gateways, pulse meters,
actuators, and analog sensors.
Main Features
The main features of the Com'X 510 are:
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real-time data in easy to understand views
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dashboard view for historical reporting
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automatic discovery of connected Modbus devices
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connectivity to the cloud through three media: GPRS/3G, wired Ethernet, or Wi-Fi Ethernet
two Ethernet ports to separate upstream cloud connection from field device network
four supported transfer protocols: HTTP, HTTPS, FTP, and SMTP with proxy management
data logging
data export with native connection to Schneider Electric service platforms (such as
Energy Operation) and with .csv file for other database servers
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gateway functionality Modbus TCP to Modbus RTU or Modbus ASCII
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setup through on-board web pages
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compliant with electrical switchboard environment (temperature, electromagnetic compatibility)
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local backup of configuration parameters
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ZigBee Pro with EM4300 sensors
Com'X 510 for Entry-level Energy Management
The Com'X 510 supports real-time data views from many common device types, providing
several device-specific features. Additional energy management capabilities include:
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Select the logging intervals and topics you want logged.
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Automatically export selected logged data to your PC for additional analysis.
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View real-time and historical information from multiple locations through a supported web
browser.
Provide data and system security through password protection and controlled access to
individual web pages, as well as through Com'X 510 firewall management.
Perform simple control reset commands for supported devices (for example, min/max and
accumulated energy).
Set date and time for connected devices that support set time commands.
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Introduction
Schneider Electric Remote Service Platform
The energy server Com'X 510 can be associated with Schneider Electric Remote Service
Platform. This platform allows you to:
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Remotely manage firmware upgrade, configuration backup on the cloud, troubleshooting,
and parameter settings.
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Provide a SIM card with worldwide coverage, by using the EBXA-GRPS-SIM option.
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Publish collected data to Schneider Electric energy management services.
Facility Insights
Facility Insights allows you to outsource energy management and maintenance, reducing
your energy costs and increasing operating efficiency in buildings.
Facility Insights is a cloud-based software application from Schneider Electric to improve
energy efficiency, and manage assets and maintenance. Facility Insights is used for small
and medium buildings in industry, retail, public, and healthcare markets.
Facility Insights provides the following features:
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Support for data acquisition hardware: meters, gateways, and sensors.
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Cloud platform for data displays.
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Consulting service from Schneider Electric expert teams.
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A network of local partners to implement solutions.
Power Monitoring Expert
The Com'X 510 can send data in comma-separated value (CSV) files to supervision software
such as Power Monitoring Expert (PME) or third-party supervision software.
PME is a complete, interoperable, and scalable software package for power management
applications. The software collects and organizes data gathered from the electrical network
and presents it as meaningful, actionable information through an intuitive Web interface.
Share information with key stakeholders or across your entire operation to influence
behavioral changes that can save you money.
Additional Resources
Document
Reference Number(s)
Com'X 510 Instruction Sheet
5406AD002
5406AD005
5406AD006
EBXA-GPRS/EBXA-GPRS-SIM Instruction Sheet
253537613
© 2016 Schneider Electric. All rights reserved.
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Introduction
Com'X 510 User Manual
Document
Reference Number(s)
EBXA-WIFI Instruction Sheet
253537634
Metering and Data Acquisition System, Installation Guide
(Chinese, English, French, Italian, Spanish)
DOCA0035ZH
DOCA0035EN
DOCA0035FR
DOCA0035IT
DOCA0035ES
Zigbee Instruction Sheet
NHA2243500
To find these and other resources, go to www.schneider-electric.com and search for “Com'X
510.”
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© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Access the Com'X 510 User Interface
Access the Com'X 510 User Interface
Supported Web Browsers
Browser
Browser Version
Internet Explorer
IE9 and above
Firefox
20.0 and above
Chrome
24.0 and above
Recommended Web Browsers
We recommend using Chrome for PC.
The following browsers are recommended for tablets:
Operating System
Windows 8
Browser
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iOS
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Android
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Internet Explorer
Firefox
Chrome
Safari
Chrome
Android browser
Start Up Your Com'X 510
The Com'X 510 takes time to start up. Wait for the power LED to turn green before performing
any actions.
Once the Com'X 510 is started, most configuration modifications are taken in account
without a reboot.
However, there are some actions that require rebooting the Com'X 510.
Reboot Cases
The Com'X 510 requires a reboot in the following cases:
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Upgrading the firmware.
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Restoring a configuration.
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Changing the Ethernet network settings between 2 switched ports and 2 separate ports.
© 2016 Schneider Electric. All rights reserved.
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Access the Com'X 510 User Interface
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Inserting a GPRS or 3G modem.
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Installing a Zigbee key.
Com'X 510 User Manual
Accessing Through the Ethernet Port
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• This equipment must only be installed and serviced by qualified personnel.
• Apply appropriate personal protective equipment (PPE) and follow safe electrical work
practices. See NFPA 70E in the USA, CSA Z462 or applicable local standards.
Failure to follow these instructions will result in death or serious injury.
Follow one of the procedures below to access the Com'X 510 user interface for initial setup.
With Windows 7/Vista
1. Disconnect your local computer from all networks.
2. Connect an Ethernet cable from your local computer to the Ethernet port 2 of the Com'X
510.
3. Open Windows Explorer on your local computer and click Network.
The Com'X 510 appears in the list of devices. Refer to Troubleshooting on page 147 if the
Com'X 510 does not appear.
4. Double-click the Com'X 510. The login page is opened automatically on your default web
browser.
NOTE: HTTPS is enabled by default on the Com'X 510 configuration. The Com'X 510
has an autosigned security certificate. Therefore, connecting to the Com'X 510 interface
displays a security message. Before accepting, confirm that communication with the
Com'X 510 has been established. To install a new certificate, see Security on page 58.
5. Type the username (default: admin) and the password (default: admin).
NOTE: The username and password are case-sensitive.
6. Click Ok.
With Other Operating Systems
1. Disconnect your local computer from all networks.
2. Connect an Ethernet cable from your local computer to the Ethernet port 2 of the Com'X
510.
3. Open your web browser.
4. Type [10.25.1.1] in the address field and press Enter.
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© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Access the Com'X 510 User Interface
NOTE: HTTPS is enabled by default on the Com'X 510 configuration. The Com'X 510
has an autosigned security certificate. Therefore, connecting to the Com'X 510 interface
displays a security message. Before accepting, confirm that communication with the
Com'X 510 has been established. To install a new certificate, see Security on page 58.
5. Type the username (default: admin) and the password (default: admin).
NOTE: The username and password are case-sensitive.
6. Click Ok.
Accessing Through Wi-Fi Access Point Mode
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• This equipment must only be installed and serviced by qualified personnel.
• Apply appropriate personal protective equipment (PPE) and follow safe electrical work
practices. See NFPA 70E in the USA, CSA Z462 or applicable local standards.
Failure to follow these instructions will result in death or serious injury.
NOTICE
UNINTENDED EQUIPMENT OPERATION
Do not close the door of a metallic enclosure while using the Wi-Fi USB key.
Failure to follow these instructions can result in equipment damage.
Follow one of the procedures below to access the Com'X 510 user interface.
With Windows 7/Vista
1. Connect the Wi-Fi USB key to a USB port on the Com'X 510.
2. Press the Wi-Fi button on the Com'X 510. The Wi-Fi button LED flashes green.
3. On your local computer, connect to the Com'X 510 wireless network using the Windows
Wireless Network configuration window.
4. Open Windows Explorer on your local computer and click Network. The Com'X 510
appears in the list of devices. Refer to Troubleshooting on page 147 if the Com'X 510
does not appear.
5. Double-click the Com'X 510 and the login page opens automatically in your default
browser.
© 2016 Schneider Electric. All rights reserved.
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Access the Com'X 510 User Interface
Com'X 510 User Manual
NOTE: HTTPS is enabled by default on the Com'X 510 configuration. The Com'X 510
has an autosigned security certificate. Therefore, connecting to the Com'X 510 interface
displays a security message. Before accepting, confirm that communication with the
Com'X 510 has been established. To install a new certificate, see Security on page 58.
6. Type the username (default: admin) and the password (default: admin).
NOTE: The username and password are case-sensitive.
7. Click Ok.
With Other Operating Systems
1. Connect the Wi-Fi USB key to a USB port on the Com'X 510.
2. Press the Wi-Fi button on the Com'X 510. The Wi-Fi button LED flashes green.
3. On your local computer, connect to the Com'X 510 wireless network using the Windows
Wireless Network configuration window.
4. Open your browser.
5. Type [10.25.2.1] in the address field and press Enter.
NOTE: HTTPS is enabled by default on the Com'X 510 configuration. The Com'X 510
has an autosigned security certificate. Therefore, connecting to the Com'X 510 interface
displays a security message. Before accepting, confirm that communication with the
Com'X 510 has been established. To install a new certificate, see Security on page 58.
6. Type the username (default: admin) and the password (default: admin).
NOTE: The username and password are case-sensitive.
7. Click Ok.
Logging In
If multiple sessions are opened, only the first session can be used to edit parameters.
Sessions opened after the first session are read-only.
To log in to the user interface:
1. Select your language.
2. Type the username and the password.
NOTE: The username and password are case-sensitive.
3. Click Connect to be logged in to the configuration web page.
NOTE: HTTPS is enabled by default on the Com'X 510 configuration. The Com'X 510 has an
autosigned security certificate. Therefore, connecting to the Com'X 510 interface displays a
security message. Before accepting, confirm that communication with the Com'X 510 has
been established. To install a new certificate, see Security on page 58.
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© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Access the Com'X 510 User Interface
Logging In for the First Time
The web server is a tool for reading and writing data. It controls the state of the system, with
full access to all data in your application. You will be prompted to change your password the
first time you log in to prevent unauthorized access to the application.
NOTICE
UNAUTHORIZED DATA ACCESS
• Immediately change the default password to a new, secure password.
• Do not distribute the password to unauthorized or otherwise unqualified personnel.
Failure to follow these instructions can result in equipment damage.
NOTE: A secure password should not be shared or distributed to unauthorized personnel.
The password should not contain any personal or obvious information.
Follow these instructions to log in to the user interface for the first time:
1. Log in using the default password.
2. Read the License Agreement completely.
NOTE: The Accept button will remain grayed until you scroll to the bottom of the User
License Agreement.
3. Accept the License Agreement.
4. Enter a new password. It must contain:
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8 characters
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1 uppercase letter
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1 numeric digit
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1 special character
Changing the Password
To change the password after the first login:
1. Click the username/admin link
in the banner.
2. Enter the current password.
3. Enter a new password.
4. Confirm the new password.
5. Click OK.
© 2016 Schneider Electric. All rights reserved.
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Access the Com'X 510 User Interface
Com'X 510 User Manual
NOTE: An administrator cannot modify the username or password after the user is created. If
you forget your username or password, contact an administrator to delete the account and
create a new one.
User Session Timeout
The login session terminates after the configured Session Inactivity Time-out interval for
the user group (see Group Settings on page 61).
Com'X 510 User Interface Overview
This graphic shows the interface layout:
A
Banner
B
Com'X 510 status
C
Generic information
D
Main tabs
E
Subtabs
F
Action buttons
Banner
The banner displays the following information at the top of all pages:
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© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Access the Com'X 510 User Interface
Data Logging: Displays status of data logging, which can be activated in
the Commissioning tab.
Com'X 510
Status
Periodic Publication: Displays publication status, which can be activated
in the Commissioning tab.
Available Storage: Shows available storage for data logging.
Username/admin link: Displays the connected user.
About: Click to access information on your Com'X 510 and GPRS or 3G
modem (serial number and MAC address), IPv4 Ethernet ports, IPv6
address, and software versions.
Generic
Information Logout: To log out of the session, click Logout or close your browser. It is
recommended to log out of the Com'X 510 when not in use.
Time: Displays the time as set in the Date/Time Settings (see Configuring
Date and Time Settings on page 157).
Main Tabs and Subtabs
See Com'X 510 Features on page 24 for a list of main tabs and subtabs.
Subtabs display the submenus under the selected main tab. You can bookmark each subtab
of the Com'X 510 web interface.
Action Buttons
The action buttons correspond to the selected tab and vary. This table describes the interface
buttons:
Button
Action
Validates the modifications. Disabled when:
Save
changes
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l
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Cancel
there is no change in the web page.
a mandatory field is left blank. The field is highlighted in red.
inappropriate characters are entered in a field. The field is highlighted in
red.
Cancels the modifications to return to the last saved settings.
Icons
Icon
Description
Indicates that the information necessary to complete the Com'X 510 configuration
and activation of data logging and publication is unavailable for the tab.
*
Fields marked with a red star are required fields.
Indicates the user that is logged in for the current session.
© 2016 Schneider Electric. All rights reserved.
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Access the Com'X 510 User Interface
Com'X 510 User Manual
Icon
Description
Contains information about configuration in the open menu.
Com'X 510 Features
The main tabs and subtabs are described below:
Main Tab
Subtab
Description
General Settings
Configures the date and time, network settings, proxy
settings, publication parameters, and Wi-Fi access
point settings.
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Site Settings
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Settings
Configures the logging interval for each
commodity and for environmental parameters.
Communication
Configures the Modbus serial port, Modbus gateway,
TCP/IP filtering, and advanced Ethernet settings.
Setup and create a ZigBee network.
Security
Update SSL certificate and firewall settings.
User
Management
Create and edit groups and users.
Links
Configure file and URL documentation links.
Device
Settings
–
Configures the metering architecture and the data to
log and publish.
Measurements
Table
–
Displays meters with metadata and data to be logged.
l
Commissioning –
l
l
Checks the system configuration.
Starts or stops data logging.
Starts, stops, or tests data publication.
Real Time Data
Provides basic readings of selected devices.
Features include single device and summary views.
Dashboards
Provides graphical representation of energy
consumption information aggregated over time for
devices enabled for data logging and provides trending
information for other electrical properties.
Device Resets
Allows execution of resets defined for the device, and
displays the date and time each reset function was
performed.
Set Device Time
Date and time resets are shown only when the device
supports them.
Monitoring
Control
24
Contains the name of the site. This field is used by
Energy Operation.
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Access the Com'X 510 User Interface
Main Tab
Diagnostics
Subtab
Description
Statistics
Displays diagnostic data used to troubleshoot
network problems.
Read Device
Registers
Allows users to read register data from local and
remote Modbus devices connected to the Com'X 510.
Communications Tests the communications health of Modbus devices
Check
configured on the Com'X 510.
l
Custom Library
–
Create a custom device model, new device model
or based on an existing custom device model in
the library.
l
Modify and delete custom models
l
Import and export custom models.
Shows the date, time, and description of:
l
Logs
l
l
l
l
Maintenance
l
System Settings
l
l
l
© 2016 Schneider Electric. All rights reserved.
changes in the configuration
errors detected during logging
publication steps and status
communication interruption with metering devices
unsuccessful login attempts
Allows you to back up and restore a Com'X 510
configuration.
Activates the remote access for Schneider
Electric technical support.
Upgrades the Com'X 510 firmware.
Allows you to manually restart the Com'X 510.
25
Access the Com'X 510 User Interface
26
Com'X 510 User Manual
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Quickstart Guides for Com'X 510
Quickstart Guides for Com'X 510
This chapter describes how to perform common tasks with the Com'X 510. For a full
description of the feature outlined in each, see the chapter to which it points.
Quickstart: Setting Up and Starting Data Logging
Below are the general tasks related to starting data logging. There may be additional steps for
publishing to a specific platform.
1. Add the downstream devices as in Adding a Downstream Device on page 77. There are
additional configuration tasks for each type of device:
l
Adding a Digital Input on page 159
l
Adding an Analog Input on page 161
l
Adding a Schneider Electric Modbus Serial Device on page 162
l
Ethernet Device Configuration Parameters on page 87
2. Select the measurements to log as in Selecting Measurements to Log or Publish on page
80
3. Define the logging intervals as in Defining the Logging Intervals on page 50
4. Start the data logging as in Starting the Data Logging on page 92.
Quickstart: Viewing On-board Data
You can view real time and logged data on the Com'X 510 without having to connect to a
hosted platform. Below are the steps for viewing on-board data.
1. Add the downstream devices as in Adding a Downstream Device on page 77. There are
additional configuration tasks for each type of device:
l
Adding a Schneider Electric Modbus Serial Device on page 162
l
Ethernet Device Configuration Parameters on page 87
NOTE: Data from devices on digital and analog inputs are not available in the
Monitoring tab.
2. Complete the following steps to view an Energy dashboard or Historical Trending.
Skip to step 3 to view real time data.
a. Selecting Measurements to Log or Publish on page 80
b. Defining the Logging Intervals on page 50
c. Starting the Data Logging on page 92.
NOTE: The amount of data collected affects the ability to display certain dashboard
options, for example a year over year dashboard.
© 2016 Schneider Electric. All rights reserved.
27
Quickstart Guides for Com'X 510
Com'X 510 User Manual
3. View real time data for one or more devices: Viewing Real Time Data for a Single Device
on page 96 or Viewing a Device Summary on page 97.
Quickstart: Setting Up Publication
The steps below are a summary of publishing options. Refer to complete chapters for a full
description of publishing per platform.
1. Choose the platform and publication frequency as in Selecting Platform and Publication
Frequency on page 41. For each platform, see these related tasks:
l
l
l
The appendix Publish Data to Energy Operation on page 154 describes configuring the
Com'X 510 for use with Energy Operation.
For a connection to Remote Service Platform, the Com'X 510 is added from the RSP
side before setting up the destination platform. See Remote Service Platform Connection on page 47.
For .csv export options, you may want to refer to File Format of CSV Export on page
46.
2. Define the transfer protocol as in Define the Transfer Protocol on page 42
3. Start the publication as in Starting the Publication on page 93
28
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Settings
Settings
This chapter describes how to configure the general settings of the Com'X 510.
WARNING
INACCURATE DATA RESULTS
• Do not incorrectly configure the software, as this can lead to inaccurate reports and/or
data results.
Failure to follow these instructions can result in death, serious injury, equipment
damage, or permanent loss of data.
General Settings
General Settings includes the following: l
Date and Time Settings on page 29
l
Network Settings on page 30
l
Proxy Settings on page 39
l
Publication on page 41
l
Wi-Fi Access Point Settings on page 48
Date and Time Settings
The Date/Time Settings subtab allows you to set the date and time by time zone through
SNTP or manually.
The time and date settings must be set before connecting the Com'X 510 to the Remote
Service Platform. When the Com'X 510 is connected to the Remote Service Platform, the
date and time are regularly updated from a time server. Any manual changes on the date and
time are overwritten.
We recommend selecting DST time zone when using Energy Operation and Remote Service
Platform to have consistent time stamping with the Com'X 510.
To set the date and time: 1. Click Settings > General Settings > Date/Time Settings.
2. Select the appropriate Timezone in the drop-down list. If a DST time zone is selected,
the clock will automatically adjust for Daylight Saving Time.
© 2016 Schneider Electric. All rights reserved.
29
Settings
Com'X 510 User Manual
3. Choose one of the following: a. Click the Today button to set the date and time automatically with the date and time
of your computer.
b. Manually enter the date and time in the date and time fields.
c. Select Yes for SNTP support, then enter an SNTP server address.
(Default: pool.ntp.org)
4. Click Save changes.
NOTE: After selecting RSP publication in Settings > General Settings > Publication, do
not change date and time settings until the association is complete.
Network Settings
The Com'X 510 offers several connection interfaces:
l
Ethernet with two ports
l
Wi-Fi
l
GPRS or 3G for isolated sites or sites where the IT administrator does not allow access to
the network infrastructure.
The available interfaces are determined by the accessories connected to the Com'X
510: GPRS or 3G modem or Wi-Fi USB key.
Network Configuration Options
The Com'X 510 features two Ethernet ports as well as a bay for a GPRS module or a
USB port for 3G modem.
This table presents the network configuration options of the Com'X 510:
Port
Options
Ethernet Port 1
Ethernet Port 2
GPRS/3G
Configuration(1) and
Configuration(2)
data collection
Data
publishing
Configuration(2)
Data
publishing
GPRS/3G only
Configuration and data
collection(1)
GPRS/3G and
switched network
Configuration and data collection
Wi-Fi only
Configuration and data
collection(1)
Wi-Fi and switched
network
2 Switched Ports (1 IP
address for both)
30
Wi-Fi
Configuration(1) and Configuration, data
data collection
collection, and publishing
–
Configuration and data collection
Configuration, data
collection, and publishing
–
Configuration, data collection and publishing
Configuration(2)
–
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Settings
Port
Options
Ethernet Port 1
2 Separate Ports (1 IP
address for each)
Configuration and data
publishing
(1) Preferred usage for this
(2) Available only
Ethernet Port 2
Wi-Fi
Configuration and
data collection
Configuration(2)
GPRS/3G
–
port.
in Wi-Fi Access Point mode.
With a GPRS or 3G Modem
The GPRS or 3G modem is used to publish data.
If you want to use Ethernet for data collection, configure the Com'X 510 in GPRS/3G and
Switched network. Otherwise the Com'X 510 must be configured as GPRS/3G only.
When the Com'X 510 is configured in GPRS/3G only, the Ethernet port 2 acts as a DHCP
server. This mode allows you to connect a PC for configuration.
If a Wi-Fi module is installed, it can be used to establish a connection with a PC, a tablet, or a
smartphone to configure the system.
With a Wi-Fi Key
A Wi-Fi key can be used to publish data. If you want to use Ethernet for data collection,
configure the Com'X 510 in Wi-Fi and switched network. Otherwise the Com'X 510 must be
configured as Wi-Fi only.
Wired Ethernet
If the Com'X 510 does not use a GPRS/3G modem or a Wi-Fi module for data publishing, the
two Ethernet ports can be configured separately.
Selecting a Network Configuration
To select the network configuration of the Com'X 510:
1. Click Settings > General Settings > Network Settings.
2. Select the network configuration in the Choose your network configuration drop-down
list.
3. If necessary, enter the parameters for each connection interface displayed. Refer to the
corresponding sections: Configuring the Ethernet Ports on page 33, GPRS/3G Settings
on page 34, and Configuring a Wi-Fi Network on page 39.
4. Click Save changes.
5. Wait at least five min for the Com'X 510 to reboot (see Reboot Cases on page 31). The
power LED turns green when the reboot is complete.
Reboot Cases
This table describes the cases when changing the configuration causes an automatic reboot.
© 2016 Schneider Electric. All rights reserved.
31
Settings
Com'X 510 User Manual
Initial Network Configuration
New Network Configuration
l
2 separate ports
l
l
l
GPRS/3G only
l
l
l
Wi-Fi only
l
l
l
2 switched ports
l
l
l
GPRS/3G and 2 switched ports
l
l
l
Wi-Fi and 2 switched ports
l
l
2 switched ports
GPRS/3G and 2 switched ports
Wi-Fi and 2 switched ports
2 switched ports
GPRS/3G and 2 switched ports
Wi-Fi and 2 switched ports
2 switched ports
GPRS/3G and 2 switched ports
Wi-Fi and 2 switched ports
2 separate ports
GPRS/3G only
Wi-Fi only
2 separate ports
GPRS/3G only
Wi-Fi only
2 separate ports
GPRS/3G only
Wi-Fi only
Ethernet Port Settings
The Com'X 510 features two Ethernet ports.
The Ethernet ports can be configured in two modes:
l
Switch mode: two Ethernet ports share the same configuration.
l
Upstream/downstream mode: two Ethernet ports are configured separately.
Switch Mode Configuration
This graphic illustrates the Ethernet port configuration in switch mode:
32
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Settings
In switch mode, both Ethernet ports have the same settings. Using two ports simplifies
wiring:
l
l
one port can be connected to a switch in the local network.
one port can be used to connect a PC for configuration operations or to connect a data collection device locally with an Ethernet port.
Upstream/Downstream Mode Configuration
This graphic illustrates the Ethernet port configuration in upstream/downstream mode:
In upstream/downstream mode, the two Ethernet ports have different settings and function
independently:
l
one port must be used for data publishing.
l
one port must be used for data collection.
The port used for data publishing (eth1) can be configured in DHCP client mode or static IPv4
address mode. The port used for data collection (eth2) can be configured in DHCP client,
static IPv4 address, or DHCP server.
Ethernet Configuration Settings
DHCP client: The IP address is automatically assigned to the Com'X 510. When using
Windows XP, it is recommended to have a fixed IP address (see IPv4 Address Settings on
page 174), obtained by a DSL modem or by a network administrator.
Static IPv4 address: Type the IP, subnetwork mask, and default gateway addresses.
Addresses are assigned to the Com'X 510 by the IT administrator.
Configuring the Ethernet Ports
This graphic shows the interface when the configuration of two separate ports is chosen:
© 2016 Schneider Electric. All rights reserved.
33
Settings
Com'X 510 User Manual
To configure the two separate ports:
1. Click Settings > General Settings > Network Settings.
2. Select the Choose your network configuration field.
NOTE: If you change the configuration of the Ethernet port you are configuring through,
you will be disconnected through the browser. Begin a new browsing session to continue
configuration.
3. Select 2 Separate Ports (1 IP address for each) in the drop-down list.
4. Select DHCP client and Static IPv4 address in the Configuration mode drop-down
list.
5. In the Ethernet configuration collapsible menu, enter the parameters in the WAN network configuration (eth1) and LAN network configuration (eth2) fields. The Interface Status field changes to ACTIVE (if correctly wired).
6. In General network settings collapsible menu, type the addresses in the Default gateway, Primary DNS server, and, if necessary, Secondary DNS server fields.
Addresses are assigned to the Com'X 510 by the IT administrator.
7. To disable ping replies, select No in General network settings > Reply to ping. Reply
to ping is allowed by default.
8. Click Save changes.
GPRS/3G Settings
This table illustrates GPRS/3G settings:
34
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Settings
GPRS/3G Only
GPRS/3G and 2 Ethernet Switched Ports (1 IP Address for
Both Ports)
GPRS/3G access can be added to the Com'X 510 by installing a modem under the cover.
GPRS/3G network options depend on the modem that is connected. There are two reference
numbers for the GPRS modem:
l
l
EBXA-GPRS-SIM (see Configuring Access Settings with EBXA-GPRS-SIM Card on
page 37)
EBXA-GPRS (see Configuring Access Settings with EBXA-GPRS or a 3G Modem on
page 37)
NOTE: GPRS/3G and wireless transmissions are sensitive to local environmental
conditions, such as weather, network availability, and other GPRS/3G devices. You could
incur increased communication costs in the event of low connectivity.
3G Modems
The following 3G modems have been tested and are compatible with the Com'X 510. For
each modem, refer to the manufacturer's documentation for technical specifications and
detailed installation instructions.
Manufacturer/Model Antenna
Notes
l
MultiTech MTC-H5
External
Huawei MS2131i-8
Internal
MultiTech MTD-H5
Internal
l
l
l
l
l
© 2016 Schneider Electric. All rights reserved.
l
Recommended
Connect to the Com'X 510 internal USB port.
This modem must be mounted to the enclosure.
Refer to the manufacturer's installation instructions.
55°C maximum operating temperature
Modem connects to internal USB port and mounts
inside the Com'X 510 front door.
Connect to the Com'X 510 internal USB port.
Modem must be extended outside the Com'X 510
front door (see instructions below).
35
Settings
Com'X 510 User Manual
Installing a 3G Modem on the Com'X 510
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• This equipment must only be installed and serviced by qualified personnel.
• Apply appropriate personal protective equipment (PPE) and follow safe electrical work
practices. See NFPA 70E in the USA, CSA Z462 or applicable local standards.
Failure to follow these instructions will result in death or serious injury.
1. Power off the Com'X 510.
2. Open the Com'X 510 front door.
3. Connect the 3G modem.
l
l
36
For modems that mount inside the Com'X 510, connect the modem to the internal
USB port.
For 3G modems that do not mount inside the Com'X 510 front cover, break off the tab
to create an opening for the cable, then connect the modem cable to the internal
USB port.
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Settings
4. Close the Com'X 510 door as shown above.
5. Power on the Com'X 510. The Radio Modem LED flashes to show the modem has been
detected.
Configuring Access Settings with EBXA-GPRS-SIM Card
The SIM card is embedded in the GPRS modem. You can only use the EBXA GPRS SIM to
publish data if you are exporting data to Remote Service Platform. The access settings of
this GPRS modem are set by the Com'X 510.
The reference EBXA-GPRS-SIM must be selected for this GPRS modem.
Configuring Access Settings with EBXA-GPRS or a
3G Modem
The EBXA-GPR/3G modem requires:
l
a mini SIM 2FF type card.
l
a minimum 1 MB/month data export on the telecom contract.
We recommend a robust M2M SIM card rather than a standard SIM card.
Follow this procedure for accessing GPRS/3G settings with an EBXA-GPRS or 3G modem:
© 2016 Schneider Electric. All rights reserved.
37
Settings
Com'X 510 User Manual
1. Click Settings > General Settings > Network Settings.
2. Install the SIM card into the GPRS modem as described in the EBXA-GPRS/EBXAGPRS-SIM Instruction Sheet, reference 253537613. For 3G, install the SIM card into the
3G modem as described in the manufacturer's installation instructions.
3. Type the APN, Username, Password, and PIN Code provided by the access provider.
4. Click Save changes.
NOTE: The PIN code and the password of the SIM card cannot be changed by the Com'X
510.
Wi-Fi Settings
This table illustrates Wi-Fi settings:
Wi-Fi Only
Wi-Fi and 2 Ethernet Switched Ports (1 IP Address for
Both Ports)
Use any USB port for temporary access, for example, to configure the Com'X 510. See Wi-Fi
Access Point Settings on page 48 for more information.
For permanent use, the Wi-Fi USB key must be installed outside the enclosure for EMC
reasons. Schneider Electric provides accessories to mount the Wi-Fi key outside the
enclosure.
NOTICE
UNINTENDED EQUIPMENT OPERATION
Do not install the Wi-Fi key inside a metallic enclosure.
Failure to follow these instructions can result in equipment damage.
The Com'X 510 does not enable Point-to-Point connections with other Wi-Fi field devices.
Wi-Fi traffic is controlled by the Wi-Fi infrastructure of the site.
38
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Settings
Configuring a Wi-Fi Network
1. Click Settings > General Settings > Network Settings.
2. Select WiFi only or WiFi and 2 Switched Ports (1 IP address network) in the
Choose your network configuration dropdown list.
NOTE: Schneider Electric recommends using WPA2.
3. Click Select a Wi-Fi network in the Wi-Fi settings collapsible menu.
4. Click Refresh network list to scan all the Wi-Fi networks available.
5. Select the Wi-Fi network required. Type the key in the Secure key field if the key does
not appear automatically.
6. Select Other if the required Wi-Fi network does not automatically appear in the list of WiFi networks. Type the SSID and the key in the Secure key field.
7. Click Save changes.
Proxy Settings
It is necessary to configure Internet proxy settings in the Com'X 510:
l
if you use the HTTP or HTTPS protocols, and
l
if the network administrator has implemented an Internet proxy on your local network
Configuring Proxy Settings
This graphic shows the interface of proxy settings:
Follow this procedure to configure the Internet proxy settings in the Com'X 510:
1. Click Settings > General Settings > Proxy Settings.
2. Select the HTTP Proxy settings or HTTPS Proxy settings field.
3. Select the Enable HTTP proxy support check box.
4. Type the address and port of the proxy in the Proxy address and Proxy port fields.
© 2016 Schneider Electric. All rights reserved.
39
Settings
Com'X 510 User Manual
5. If proxy authentication is required, select Yes for Proxy requires authentication, and
enter the login and password to the proxy.
6. Click Save changes.
The proxy address and port number are provided by your network administrator, or you can
retrieve these values in the Internet Options of a PC connected to the LAN.
Retrieving Proxy Values
This graphic shows the interface to retrieve proxy values from Internet Explorer:
A
Connections tab
B
Local Area Network (LAN) settings
C
Proxy server with address and port
Follow this procedure to retrieve proxy values using Internet Explorer:
1. Click the Tools menu.
2. Select Internet Options in the drop-down list.
3. Select the Connections tab.
4. Click the LAN settings button.
5. Read the values of the proxy in the Local Area Network (LAN) Settings window.
6. Copy the same values into the Com'X 510 proxy settings.
40
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Settings
Publication
Use the Publication subtab to select the platform to which the logged data is sent.
The Com'X 510 can publish data to three different Schneider Electric platforms (database
servers):
l
Energy Operation
l
Remote Service Platform (RSP)
l
CSV Export
The Com'X 510 exports the data in the correct file format according to the selected platform.
Then the data can be analyzed in the service to which you have subscribed.
The subscription to Energy Operation or RSP must be set up with a Schneider Electric
representative before setting up the Com'X 510 Destination platform.
NOTE: To publish to RSP, you must enable Schneider Electric Services in Settings >
General Settings > Schneider Electric Services.
With CSV Export, the Com'X 510 exports data to your own database server in a .csv file.
Selecting Platform and Publication Frequency
This graphic shows the interface to select the destination platform and publication frequency:
Follow this procedure to select the destination platform and publication frequency:
1. Click Settings > General Settings > Publication.
2. Select the Destination platform in the drop-down list.
3. Select how often the data is sent in the Publication frequency drop-down list:
© 2016 Schneider Electric. All rights reserved.
41
Settings
Com'X 510 User Manual
l
Weekly: select the day of the week.
l
Daily: the data is sent at 1:00 a.m. local time.
l
For higher frequencies, publication times are calculated starting at 0:00 a.m. For
example, if Every 2 hours is selected, data is sent at 0:00 a.m., 2:00 a.m., 4:00 a.m.,
and so on. If Every 3 hours is selected, data is sent at 0:00 a.m., 3:00 a.m.,
6:00 a.m., and so on.
4. Click Save changes.
NOTE: The first publication occurs on the first hour that matches the selected frequency after
the Start publication task in Commissioning on page 91. For example, if Every 2 hours is
selected and the publication starts at 9:45 a.m., the first publication is at 10:00 a.m.
NOTE: When publication with RSP is activated, it is not possible to change to a different
publication platform. To change platform, you must perform a factory reset (Resetting to
Factory Settings on page 143). Contact your local Schneider Electric technical support for
this action.
NOTE: After selecting RSP as the destination platform in Publication, do not start publication
until the association is complete (See Remote Service Platform Connection on page 47)
Define the Transfer Protocol
There are different ways to export the data. The protocols in the Protocol drop-down list vary
depending on the selected platform, as shown in this table:
Platforms
Supported Transfer Protocols
l
FTP
l
HTTP and HTTPS
Energy Operation
Remote Service Platform
CSV export
XML
Automatically defined by the Com'X 510
l
FTP
l
HTTP and HTTPS
l
SMTP
File Format
EWS
CSV
NOTICE
HAZARD OF UNAUTHORIZED ACCESS
Use the HTTPS transfer protocol.
Failure to follow these instructions can result in equipment damage.
To define the transfer protocol for publication, see one of the following:
42
l
Configuring FTP Transfer Protocol on page 43
l
Configuring HTTP and HTTPS Transfer Protocols on page 43
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Settings
l
Configuring SMTP Transfer Protocol on page 45
Configuring FTP Transfer Protocol
This graphic shows the interface when selecting FTP protocol:
To transfer data with the FTP protocol:
1. Click Settings > General Settings > Publication.
2. Select the Destination platform in the drop-down list.
3. Select FTP in the Protocol drop-down list.
4. Type the address of the server transporting the data in the Server field.
NOTE: Server address for Energy Operation is automatically filled. Do not modify the
server address.
5. Type the outgoing delivery port in the Port field. The factory setting is 21.
6. Select Yes in the Authentication required field for any platform requiring authentication, for example Energy Operation.
7. Type the username and the password. For Schneider Electric platforms, this information
is given with the subscription contract. Contact the Schneider Electric representative to
provide you with this information.
8. For CSV, type the directory information for the remote server in the Directory field.
9. Click Save changes.
NOTE: FTP is unsecured, as login ID and password are communicated in clear text.
Schneider Electric recommends using HTTPS instead.
Configuring HTTP and HTTPS Transfer Protocols
This graphic shows the interface when selecting HTTP or HTTPS protocols:
© 2016 Schneider Electric. All rights reserved.
43
Settings
Com'X 510 User Manual
Follow this procedure to transfer data with the HTTP or HTTPS protocols:
1. Click Settings > General Settings > Publication.
2. Select the Destination platform in the drop-down list.
3. Select HTTP or HTTPS in the Protocol drop-down list.
4. Type the address of the server transporting the data in the Server field. The server
address:
l
is automatically filled for Energy Operation. Do not modify the server address for this
platform.
5. Type the outgoing delivery port in the Port field. The factory setting is 80 for HTTP and
443 for HTTPS.
6. Select Yes in the Authentication required field for any platform requiring authentication, for example Energy Operation.
7. Type the username and the password. For Schneider Electric platforms, this information
is given with the subscription contract. Contact the Schneider Electric representative to
provide you with this information.
NOTE: The username and password are case-sensitive.
8. In the Path field, type the path to the server script executed by the web server when the
Com'X 510 sends data to the web server.This field is already filled with a /. Do not
modify this value when Energy Operation is selected as a platform.
9. According to your network administrator either:
l
l
type the file name that the web server expects in the Field Name field (only for CSV),
or
use the datafile1 factory setting.
10. Click Save changes.
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© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Settings
NOTE: HTTP is unsecured, as login ID and password are communicated in clear text.
Schneider Electric recommends using HTTPS instead.
Certificate considerations for HTTPS
You can secure the HTTP connection to your server with TLS/SSL technology.
As with a web browser, the box is preloaded with all the major certificate authorities as of the
time of the firmware release. See List of Certificate Authorities on page 168. Schneider
Electric offers an update of the list of certificate authorities with the firmware updates.
This means that your HTTPS server certificates must have been issued by one of the box's
trusted certificate authorities. Check with your IT department to know if your HTTPS server
certificate complies with this rule. If not, you can select HTTP.
Configuring SMTP Transfer Protocol
The SMTP protocol is available only with a CSV export.
This graphic shows the interface when selecting SMTP protocol:
To send the data file by email with the SMTP protocol:
1. Click Settings > General Settings > Publication.
2. Select CSV export in the Destination platform drop-down list.
3. Select SMTP in the Protocol drop-down list.
4. Type the address of the server transporting the data in the Server field.
5. Type the outgoing delivery port in the Port field. The factory setting is 25.
6. Select Yes in the Authentication required field if the SMTP server requires authentication.
7. Type the username and the password. This information is given with the subscription
contract. Contact your local IT representative to get this information.
© 2016 Schneider Electric. All rights reserved.
45
Settings
Com'X 510 User Manual
NOTE: The username and password are case-sensitive.
8. Type the address of the email sender in the From address field. The factory setting is in
the format: ComX200_SiteName@schneider-electric.com.
NOTE: Most SMTP servers require a From address.
9. Type the addresses of the recipients in the To addresses field. Separate the addresses
with a semicolon (;). Exported files are zipped to reduce the size of attached documents
in the email.
10. Click Save changes.
NOTE: SMTP is unsecured, as login ID and password are communicated in clear text.
Schneider Electric recommends using HTTPS instead.
Publication Identification Settings
This table describes the publication identification settings for Energy Operation:
Field/Button
Publication ID
Description
This number is a unique identifier of the site for the Energy Operation
database. It is used to create a site in Energy Operation.
This ID is automatically generated by the Com'X 510.
Generate new
publication ID
This button generates a new publication ID number. Use this button
whenever you reuse:
l
the Com'X 510 for a new site.
l
the current Com'X 510 configuration on a different site.
File Format of CSV Export
There is one file exported for each device.
Exported files are in the following naming format: Device Name_Date&time.csv where
Device Name is the name given to the slave device. The date and time are appended to the
file name in the following format: _yyyymmddhhmmss.
For example:
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Device name: Building 1 Utility Entrance
l
Date/time: 20130218115216
The exported file is named Building 1 Utility Entrance_20130218115216.csv
and was exported on February 18, 2013 at 11:52:16 a.m.
The following table provides the details of each line of a CSV file, with sample data:
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Com'X 510 User Manual
Settings
Row
Data in CSV Format
Description
1
[Gateway Name,Gateway SN,Gateway IP Address,Gateway MAC
Address,Device Name,Device Local ID,Device Type ID,Device Type
Name,Logging Interval,Historical Intervals]
This row contains the
column headings for the
information in row 2.
2
[ComX510_
F930B8,DN13045SBX10091,10.195.23.45,00:80:67:F9:30:B8,COMX_
008067F930B8_1,Resource1,PM810,PM810,30,6,23227,157.198.184.116,Building 1 Utility
Entrance,3,CM4000,15]
This row contains the
information about the Com'X
510 and the logged device.
3
This row is left blank.
–
4
[...Topic ID 1, Topic ID 2, Topic ID 3]
This row contains the
column headings for the
topic IDs(1) in row 5. The
first 3 commas are used for
layout purposes in a
spreadsheet application.
5
[...1617,1621,1625]
This row contains the topic
IDs of the values logged.
6
This row is left blank.
–
7
[Error,UTC Offset (Minutes),Local Time Stamp,Apparent Energy
(kVAh),Real Energy (kWh),Reactive Energy (kVARh)]
This row contains the
column headings for the data
logged in rows 8 and higher.
[0,-300,2008-10-09 14:15:00,1400738,219,1201962.707,647069.906,15]
8 and
higher
[0,-300,2008-10-09 14:20:00,1400758,260,1201980.725,647078.602,15]
These rows contain the
logged data.
[0,-300,2008-10-09 14:25:00,1400778,198,1201998.661,647087.233,15]
(1) A topic
ID is a numerical reference to the quantity being logged. The name given to a quantity may slightly differ
between devices and languages. Topic IDs are used to identify the quantity regardless of the device or language.
Remote Service Platform Connection
To publish to RSP, you must enable Schneider Electric Services in Settings > General
Settings > Schneider Electric Services. If you are an RSP subscriber, the connection to
the Remote Service Platform is automatically made when clicking Save changes within
Publication settings.
This table describes the status when connecting to the Remote Service Platform:
Field
Initializing
© 2016 Schneider Electric. All rights reserved.
Description
Connection process is starting.
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Settings
Com'X 510 User Manual
Field
Description
The Com'X 510 reads internal information to establish the
connection.
Configuring destination
platform
If a network error occurs, check:
l
l
the IP settings in the Settings > General Settings >
Network Settings page.
the proxy settings in the Settings > General Settings
> Proxy Settings page.
Connection is established with the remote service.
Device identified
Your device has been identified on the remote platform.
Connecting to the
destination platform
Connected to the
destination platform
The Com'X 510 tries to publish a test message.
Publication is possible only when this status is displayed.
If this message does not display, contact RSP support.
When using the RSP connection, firmware upgrades are automatically launched. If you want
to use the RSP platform through a GPRS connection, we recommend that you update the
firmware before setting up RSP. Refer to Upgrading Firmware via RSP on page 140 for more
information.
Wi-Fi Access Point Settings
The USB Wi-Fi key can be used as a temporary communication medium during the
commissioning phase. It allows you to use a laptop or a tablet to configure the Com'X 510.
In this case, communication is direct between the Com'X 510 and the laptop or tablet. The
Com'X 510 functions as a Wi-Fi access point.
Wi-Fi access can be added to the Com'X 510 using a Wi-Fi USB key inserted under the cover
or on the front face. Schneider Electric recommends using the front face USB, as you can
easily remove the USB key after configuration is done.
Installing the Wi-Fi USB key directly on a Com'X 510 port is allowed only for temporary
access point connection for configuration.
Activating the Wi-Fi Access Point
This graphic shows the interface for Wi-Fi access point settings:
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Com'X 510 User Manual
Settings
Follow this procedure to activate the Wi-Fi access point mode:
1. Click Settings > General Settings > Wi-Fi Access Point Settings.
2. Click Yes to Enable Wi-Fi access point.
3. Select the duration in the Session duration drop-down list (Default: 1 hour).
4. Click Save changes.
If Session duration is modified during a Wi-Fi access point session, the modification is
taken into account at the next session.
NOTE: This setting only enables access point mode. To start the Wi-Fi access point mode
session, push the Wi-Fi button
located near the USB port on the front face (see
Accessing Through Wi-Fi Access Point Mode on page 19). The Wi-Fi button LED flashes
green.
Deactivating the Wi-Fi
To end the Wi-Fi access point session, press the Wi-Fi button on the front of the Com'X 510.
The Wi-Fi button LED flashes orange.
Site Settings
Site Information
The Site name field that appears in the Site Information collapsible menu is used as a site
name by different platforms. All measurements are assigned to this site location.
In Energy Operation, the Site name parameter is used to create the site location name that
appears in Energy Operation platform environment.
Configuring Site Information
To change the site name: 1. Click Settings > General Settings > Site Information.
2. Enter the site location name.
NOTE: The site name must not include any of these characters: ’/:*?<>| or space.
3. Click Save changes.
© 2016 Schneider Electric. All rights reserved.
49
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Com'X 510 User Manual
Data Logging
The Com'X 510 can log data at pre-defined intervals. The logging interval can be set for each
type of commodity, for example, electricity, water, or gas. Each device can report only one
type of commodity.
Defining the Logging Intervals
It is important to consider how much data is being logged across all devices when selecting
the logging interval and number of topics to log. Logging too many topics per interval may
affect Com'X 510 performance, including degraded web page response and missed logging
intervals.
For example, for a logging interval of less than five minutes, we recommend that you log no
more than 8 devices with 50 total topics.
To define the logging intervals:
1. Click Settings > Site Settings > Data Logging.
2. Select your country.
NOTE: This will automatically set the logging intervals of data for different commodities
in the country. You can also edit these intervals individually.
3. Click Save changes.
Communication Settings
This section describes how to configure the communication settings of the Com'X 510.
Modbus TCP Access
The Com'X 510 is both a Modbus TCP gateway and, using the internal Modbus TCP server,
a Modbus device.
Modbus TCP Gateway
The Com'X 510 acts as a Modbus gateway for wired or wireless Ethernet communications
from an upstream PC to Ethernet devices and field instruments on the downstream network.
This capability allows the user of local or cloud-based monitoring software to access
information from devices for data collection, historical trending, analysis, and other functions.
Accessing the Internal Modbus Slave Device
The internal Modbus TCP server allows reading the digital input and analog input values of
the Com'X 510 via various Modbus registers (see Modbus Register Mapping on page 177.
These registers can be read using Modbus slave ID 255.
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© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Settings
After you configure the Com'X 510 inputs in Device Settings, values are accessible through
the gateway. The register values can also be viewed in the Measurements Table tab for
measurements selected for logging (see Selecting Measurements to Log or Publish on page
80).
The internal Modbus TCP server is active when Modbus TCP/IP communications is enabled
via Firewall Management on page 58.
Companion Software Modbus TCP/IP Server Function
Downstream Modbus devices can be accessed from an upstream PC running a software
application. Recommended software applications offered by Schneider Electric include:
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Remote Setting Utility software for Masterpact and Compact NSX
l
StruxureWare Power Monitoring Expert software.
Modbus Gateway Settings
Modbus Gateway Settings allows you to customize network settings for your specific
environment. The defined parameters apply to both Ethernet ports.
Setting
Description
Options
Serial Port
Transmission Mode
Used to select how data is transmitted over a
serial connection.
RTU, ASCII
Default: RTU
Silent Interval
Extension (ms)
Allows the silent interval used to signify the end of 0–10 ms
a Modbus RTU packet to be extended beyond the
Default: 5 ms
3.5 characters defined by the standard.
Delay Between
Frames (ms)
Defines the minimum silent time between the end
of a received response and the beginning of a new
request on the serial line.
0, 10, 20, 30,
40, 50, 60, 70,
80, 90, 100
Default: 50 ms
TCP/IP Server
Enable Server
Enables a timer that closes the Modbus TCP/IP
Connection Idle Time connection after a specified amount of idle time.
Server Connection
Idle Time
Length of time after which a TCP/IP connection is
closed.
Enable Modbus
TCP/IP Proxy
Setting that determines if Modbus TCP/IP
messages from remote clients will be routed to
remote Modbus TCP/IP devices that are defined
in the Com'X 510.
© 2016 Schneider Electric. All rights reserved.
Yes, No
Default: No
1–65535
seconds
Yes, No
Default: Yes
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Com'X 510 User Manual
Setting
Enable Serial
Modbus Broadcasts
Description
Options
Forwards received Modbus broadcast messages
to the slave devices connected to the local serial
port.
Yes, No
Default: No
TCP/IP Client
Client Connection
Timeout (seconds)
Amount of time the Com'X 510 will wait for a
remote Modbus TCP/IP device to respond to a
Modbus TCP/IP connection request initiated by
the Com'X 510.
Client Message
Timeout (seconds)
Amount of time the Com'X 510 will wait for a
remote Modbus TCP/IP device to respond to a
Modbus TCP/IP request initiated by the Com'X
510.
.1–10 seconds
Default: 2
1–20 seconds
Default: 3
Configuring the Com'X 510 Modbus Gateway
NOTICE
IMPAIRED NETWORK PERFORMANCE
Only qualified workers should modify the Modbus gateway settings. Such modifications
should be performed only after reading about and understanding the Modbus gateway
settings.
Failure to follow these instructions can impair network performance.
To configure the Com'X 510 Modbus gateway settings:
1. Click Settings > Communication > Modbus Gateway.
2. Select the required Transmission Mode, Silent Interval Extension, and Delay
Between Frames for the serial port.
3. Select Yes or No to Enable Server Connection Idle Time, Enable Modbus TCP/IP
Proxy, and Enable Serial Modbus Broadcast for the TCP/IP server. Enter a Server
Connection Idle Time in seconds, if enabled.
4. Select the required TCP/IP client values for Client Connection Timeout and Client
Message Timeout.
5. Click Save changes.
Local ID Settings and Device IDs
In order for an external Modbus TCP/IP client to access a device connected to the Com'X
510, each device must have a unique ID, or Local ID. The Local ID is automatically
assigned whenever a device is created and is associated with a device's Slave ID.
The Slave ID is either
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Com'X 510 User Manual
Settings
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the configured Modbus ID of any device connected to the RS485 serial port,
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the configured Modbus ID of a connected Modbus TCP/IP device, or
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the ID used by a Modbus TCP/IP gateway that connects a device to an Ethernet network.
You can change the Local ID in Settings > Communication > Modbus Gateway > Device
IDs. The Local ID must be unique and can only be changed if data logging is disabled for the
device being updated. See Starting the Data Logging on page 92
The Devices page also provides the following information for each device:
l
Slave ID
l
Connection: "Serial Port," IP address for remote devices, or Zigbee ID
l
Device Type as defined in Device Settings
Modbus TCP/IP Filtering
This function allows the administrator to create a whitelist and assign the level of access IP
addresses have to the Com'X 510 and its downstream devices.
When enabled, the default access level is Read for any Modbus TCP/IP client not in the
filtered list. Setting the Default Access field to None blocks all Modbus TCP/IP clients not in
the filtered list.
To create a filter:
1. Click Settings > Communication > Modbus TCP/IP Filtering.
2. Click Yes to enable filtering.
3. In the Whitelist column, enter the IP address you want to filter on.
NOTE: An empty octet field is treated as a wildcard. Empty fields must begin with the
least significant octet and be contiguous. The most restrictive filter is applied in cases of
contradiction.
4. Select the access level: None, Read, or Full.
5. Optionally, you can edit the Default Access: Read or None.
6. Click Save changes.
Modbus Serial Port
The RS-485 serial line standard is an industrial standard. If configured correctly, it can
potentially reduce transmission errors even in an environment with electrical disturbances.
This section describes the serial line properties of the local Modbus/RS-485 network
controlled by the Com'X 510.
© 2016 Schneider Electric. All rights reserved.
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Com'X 510 User Manual
Modbus Serial Port Settings
The Com'X 510 is the master of the Modbus serial line. All the other devices connected to
this serial line must be configured as Modbus slaves. The slave device settings such as
Baud rate, Parity, and Number of stop bits must match the Com'X 510. These settings are
set by using the front display of each device.
This table describes the Modbus serial port settings:
Field
Description
Options
1200, 4800, 9600, 19200, 38400, 57600,
and 115200 Bauds.(1)
Baud rate
Parity
Defines the speed of the
serial line.
Defines the parity bit of
the transmitted bytes.
The factory setting is 19200 to match the
values of Schneider Electric equipment.
Most third-party Modbus equipment
supports this Baud rate.
l
odd (2)
l
even
l
none
The factory setting is even to match the
values of Schneider Electric equipment.
Most third-party Modbus equipment
supports this parity setting.
1 or 2
Number of stop
bits
Defines the number of
stop bits transmitted
between 2 bytes.
Timeout
Defines the time the
Com'X 510 has to wait
before generating an error
for an unanswered
Modbus request.
The factory setting is 1 to match the
values of Schneider Electric equipment.
Most third-party Modbus equipment
supports this number of stop bits.
100 to 10000 ms
The factory setting is 1000 ms to match
the values of Schneider Electric
equipment.
Yes or No
Terminator
resistance
54
Has a value of 120 Ω.
NOTE: Terminator resistance must be
activated if the Com'X 510 is located at
the end of the Modbus bus. Not following
this rule can result in communication
interruption.
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Settings
Field
Description
Options
Yes or No
Serial line
polarization
Has a value of 510 Ω.
NOTE: We recommend that the master
polarizes the line. No other slave device
has to support line polarization
resistances or to activate serial line
polarization resistances.
(1) A high Baud rate value reduces
response time but may be more sensitive to
disturbance. In case of disturbance, check the impedance on the serial line before reducing
the Baud rate.
(2) Even or odd settings
enable a byte integrity check that may detect a transmission error
at byte level. At this level, there is no advantage to use this check: Modbus protocol
provides a CRC check that keeps the integrity of the whole Modbus frame.
Configuring Com'X 510 Modbus Serial Port Settings
NOTICE
IMPAIRED NETWORK PERFORMANCE
Only qualified workers should modify the Modbus serial port settings. Such modifications
should be performed only after reading about and understanding the Modbus serial port
settings.
Failure to follow these instructions can impair network performance.
Follow this procedure to set up the Com'X 510 Modbus serial line:
1. Click Settings > Communication > Modbus Serial.
2. Select the required value in the Baud rate drop-down list.
3. Select the required value in the Parity drop-down list.
4. Select the required value in the Number of stop bits drop-down list.
5. Select the required value in the Timeout drop-down list.
6. Select Yes in the Terminator resistance field if the bus is terminated at its end.
7. Select Yes in the Serial line polarization field if no other device in the line is providing
polarization.
8. Click Save changes.
Advanced Ethernet Settings
Advanced Ethernet Settings allow you to customize network settings for your specific
environment. The defined parameters apply to both Ethernet ports.
© 2016 Schneider Electric. All rights reserved.
55
Settings
Com'X 510 User Manual
Setting
Description
Options
1-255 hops
Time to Live
Identifies the number of routers a TCP packet can pass
before it is discarded.
Enable TCP
Keep Alive
A keepalive is a message sent to check that the link
between the Com'X 510 and its connected host is
operating, or to prevent this link from being broken.
Time
Elapsed time between two successive keepalive
retransmissions, if acknowledgment to the previous
transmission is not received.
Default: 60
hops
Yes or No
Default: Yes
1-7200
seconds
Default: 30
seconds
Configuring Advanced Ethernet Settings
NOTICE
IMPAIRED NETWORK PERFORMANCE
Only qualified workers should modify the advanced Ethernet settings. Such modifications
should be performed only after reading about and understanding the advanced Ethernet
settings.
Failure to follow these instructions can impair network performance.
1. Click Communications Settings > Advanced Ethernet Settings.
2. Enter the Time to Live.
3. TCP Keep Alive is enabled by default. Either
l
enter the keep alive time, or
l
click No to disable TCP Keep Alive.
4. Click Save changes.
To return to the values in Advanced Ethernet Settings on page 55, click Default.
ZigBee Network Settings
ZigBee is a wireless networking standard for remote control and sensor applications. You can
add up to 20 ZigBee devices to the Com'X 510 (Zigbee dongle EBXA-USB-Zigbee defines
the number of ZigBee devices allowed).
Creating a ZigBee Network for the First Time
Schneider Electric provides accessories to mount the ZigBee key outside the cabinet. For
information, see the ZigBee Instruction Sheet.
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Com'X 510 User Manual
Settings
Use this procedure when a ZigBee network has never previously been created for the Com'X
510.
NOTICE
UNINTENDED EQUIPMENT OPERATION
Do not mount the ZigBee key inside the cabinet or switchboard when using the High power
transmission setting.
Failure to follow these instructions can result in equipment damage.
1. Power off the Com'X 510.
2. Plug the ZigBee key into one of the USB ports in the Com'X 510, or connect it to the
Com'X 510 through a USB extension cable.
3. Power on the Com'X 510 and wait for its power LED to turn green.
NOTE: The ZigBee key firmware is deployed with the Com'X 510 firmware. The Com'X
510 automatically updates the firmware if a newer version is available.
4. Log in to the Com'X 510, and then select Settings > Communication > ZigBee Settings. The ZigBee Settings screen is displayed.
5. In the Activate ZigBee field, select Yes.
6. (Optional) In the Channel field, select a ZigBee channel. If you leave the setting as --,
the Com'X 510 scans all available channels and automatically selects a channel for the
ZigBee network. The channel with strongest signal is usually selected.
7. In the Transmission power field, select one of the following options:
l
l
Standard power: Select this option when the ZigBee key and all ZigBee devices are
in the same switchboard or cabinet.
High power: Select this option when the ZigBee key is connected to the Com'X 510
through a USB extension cable. You are asked to confirm that the ZigBee key is outside the switchboard or cabinet. Click OK to confirm.
8. Click Save changes.
The setup takes about 60 seconds. When the network starts, the ZigBee status shows that
the network is ready to be used, and the ZigBee key LED flashes green.
You can now use the ZigBee discovery function (ZigBee Device Discovery on page 88) to
connect devices to the network.
Stopping and Restarting a ZigBee Network
Use this procedure to stop and restart a ZigBee network so that you can change the network
settings or perform maintenance.
1. Log in to the Com'X 510, and then select Settings > Communication > ZigBee Settings. The ZigBee Settings screen is displayed.
© 2016 Schneider Electric. All rights reserved.
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Settings
Com'X 510 User Manual
2. In the Activate ZigBee field select No, and then click Save changes. The ZigBee
status shows that no network is defined. You can now perform maintenance or change
the network settings.
3. In the Activate ZigBee field, select Yes.
4. In the Create New ZigBee Network field, leave the value as No.
5. In the Transmission power field, select one of the following options:
l
l
Standard power: Select this option when the ZigBee key and all ZigBee devices are
in the same switchboard or cabinet.
High power: Select this option when the ZigBee key is connected to the Com'X 510
through a USB extension cable. You are asked to confirm that the ZigBee key is outside the switchboard or cabinet. Click OK to confirm.
6. Click Save changes. The setup takes a few seconds. When the network starts, the
ZigBee status shows that the network is ready to be used, and the ZigBee key LED
flashes green.
Recreating a ZigBee Network
Use this procedure to change the channels on a ZigBee network that has already been
created for the Com'X 510.
NOTE: When you perform this procedure, all equipment that is connected to the ZigBee
network is disconnected. You must use the ZigBee discovery function (ZigBee Device
Discovery on page 88) to reconnect devices to the network.
1. Log in to the Com'X 510, and then select Settings > Communication > ZigBee Settings. The ZigBee Settings screen is displayed.
2. In the Activate ZigBee field select No, and then click Save changes. The ZigBee
status shows that no network is defined. You can now perform maintenance or change
the network settings.
3. In the Activate ZigBee field, select Yes.
4. In the Create New ZigBee network field, select Yes.
5. Follow step 6 through to the end of ZigBee Network Settings on page 56 to complete the
setup.
Security
Security displays the Com'X 510 firewall settings as well as the HTTPS security certificate
currently in use. You can configure the firewall, upload a certificate provided by your network
administrator, and control HTTPS redirection.
Firewall Management
Firewall Management allows you to enable or disable the ports for HTTP and Modbus
TCP/IP protocols on the Ethernet 1, Ethernet 2, GPRS/3G, and Wi-Fi interfaces as well as to
configure the port number for Ethernet 1 and Ethernet 2.
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Com'X 510 User Manual
Settings
Below are the default Firewall Management settings for each protocol per interface.
Ethernet 1
Ethernet 2
Wi-Fi
GPRS/3G
HTTP
80, Enabled
80, Enabled
80, Enabled(2)
80, Enabled(2)
HTTPS
443, Enabled(1)
443, Enabled(1)
443, Enabled(2)
443, Enabled(2)
502, Enabled
502, Enabled(2)
502, Enabled(2)
Modbus
TCP
Wan/Lan
mode: Disabled
Switched mode:
502, Enabled
(1) Status and port number are not editable.
(2) Port number is not editable.
Configuring Firewall Settings
To configure firewall settings:
1. Click Settings > Security > Firewall Management. Configure each interface by
protocol according to the available options above.
NOTE: Editable port numbers can be set to the default value or any port number above
1023.
2. Alternatively, click Defaults to reset to defaults.
3. Click Save changes.
Disabling the Com'X 510 Password Reset Button
For a Com'X 510 installed in a publicly accessible location, you can disable the password
reset function for the Backup button
, located on the front face of the Com'X 510.
If you lose the default admin password, you must perform a factory reset on the Com'X 510 to
reset the password to default. This destroys all logged data, user accounts, and
configuration.
NOTICE
IRRECOVERABLE PASSWORD
Record your device's user and password information in a secure location.
Failure to follow these instructions can result in data loss.
We recommend saving a backup configuration before disabling the password reset button.
1. Click Settings > Security > Firewall Management.
2. Click Enable default admin reset.
© 2016 Schneider Electric. All rights reserved.
59
Settings
Com'X 510 User Manual
3. Click No to disable the password reset button.
4. Click Save changes.
Certificates
You can view the current HTTPS security certificate, upload a certificate provided by your
network administrator to the Com'X 510, and reset to factory default from this page.
Uploading a New Certificate
We recommend creating a backup of your configuration before installing a new certificate. To
update the HTTPS certificate:
1. Click inside the text box Install a new certificate.
2. In the browser, select your *.pem file, then click Open.
3. Click Install. The Installed certificate details update to display the new certificate.
To remove the current certificate and set the Com'X 510 back to the factory default
certificate, click Reset.
HTTPS Redirection
NOTICE
UNAUTHORIZED ACCESS
Do not disable HTTPS redirection if there is sensitive or private information on your local
network.
Failure to follow these instructions can result in equipment damage.
HTTPS redirection allows you to secure the communication between PC and Com'X 510 and
is enabled by default.
Schneider Electric recommends using HTTPS Redirection. Disabling the HTTPS
redirection disables your browser security check and compromises the security of your local
network.
User Management
User Management allows you to create user groups with configurable permissions for
Com'X 510 features. Then you can create individual user accounts and assign each user to a
group, based on the desired permissions.
Only an administrator can add, modify, or remove users and groups. See Group Settings to
configure user groups. See Users to add users.
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Settings
Group Settings
There are two default user groups: administrator and guest. You can create additional groups,
for example, Engineering, Operations, or Maintenance (see Creating a Group).
Group permissions are:
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l
View: a group has view-only permission for the selected feature.
Modify: a group has read/write permissions for the selected feature. View must also be
selected to display the feature in the web view.
The table below describes permissions for each group.
Group
Settings
Modify for all features.
administrator
You cannot modify administrator group permissions.
View for selected features.
guest
Only an administrator can modify guest permissions.
User-defined
Default access for a new group is view for all features. An administrator
must assign permissions.
Group Settings Interface
Below is the interface to add, modify, or delete a group.
Parameter
A Group
© 2016 Schneider Electric. All rights reserved.
Description
List of user groups
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Com'X 510 User Manual
Parameter
Session Inactivity
B
Time-out
Description
Period of inactivity (in minutes) after which a user is logged out.
Allowable range is 15–240.
Default: 15
C Feature menu tree
List of Com'X 510 features for which you can set permissions
D Permissions
Determines the level of access users have to each
feature: modify, view, or none
Creating a Group
Only an administrator can create a new group. To create a group:
1. Click Settings > User Management > Group Settings.
2. Click Add Group. A new window opens.
3. Enter the group name, then click Confirm. The group is added to the Group list.
NOTE: You cannot modify the group name after you create the group.
Default access for a new group is view for all features. See Modifying Group Settings to
configure permissions.
Modifying Group Settings
You cannot modify a group name or the administrator group permissions. To modify any other
group settings:
1. Click Settings > User Management > Group Settings.
2. Select the group you want to modify from the Group drop-down menu.
3. Enter the Session Inactivity Time-out interval (in minutes).
4. Select a feature from the feature menu tree to view permissions for that feature.
5. Select Yes or No for View or Modify to set permissions.
NOTE: Access to a feature is denied if No is selected for View.
6. Repeat steps 5 and 6 for each feature.
7. Click Save changes to apply the new permissions.
Deleting a Group
You cannot delete a user group if there are any users assigned to that group. Remove users
from the group, then follow the steps below.
1. Click Settings > User Management > Group Settings.
2. Select the group you want to delete from the Group drop-down menu.
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Settings
NOTE: You cannot delete the default administrator and guest groups.
3. Click Delete Group, then Yes to confirm deletion.
Users
There are two default users: admin and guest. An administrator can create additional users
and assign permissions (see Group Settings).
The table below describes login credentials for users.
Username
Password
User Group
Default: admin
admin
NOTE: After the first time logging in, the user is
prompted to change the password.
administrator
Default: guest
guest
guest
NOTE: The guest password cannot be modified.
An administrator assigns an initial password. The user
must change the password after logging in.
User-defined
User-defined
User Settings
Below is the interface to add, modify, or delete a user.
Parameter
A Users
Description
List of users for the Com'X 510. The format for users is Login ID (First
Name Last Name).
l
Login
B
Information
l
l
C
Login ID is the unique identifier for the account.
Group determines the permissions you want the user to have. See
Group Settings on page 61 to set permissions.
An administrator assigns an initial password.
User
Includes user's first and last name and email address (optional).
Information
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63
Settings
Com'X 510 User Manual
Creating a User
1. Click Settings > User Management > Users.
2. Click New User.
3. Enter the username and password.
NOTE: An administrator cannot modify the username or password after the user is
created.
4. Select a user group from the Group drop-down list (see Group Settings).
5. Enter the user's first name, last name, and email address.
6. Click Save changes.
Modifying a User
An administrator cannot modify the username or password after the user is created. If you
forget your username or password, contact an administrator to delete the account and create
a new one.
To modify any other user settings:
1. Click Settings > User Management > Users.
2. Select the user you want to modify.
3. Modify the fields you want to change, then click Save changes.
The user must change the password after logging in for the first time. See Changing the
Password on page 21.
Deleting a User
If a user is logged in when you delete the account, the user receives a session timeout
notification. Any unsaved changes made by the user are lost.
To delete a user:
1. Click Settings > User Management > Users.
2. Select the name of the user you want to delete.
NOTE: You cannot remove the default admin and guest users.
3. Click Delete User, then Yes to confirm removal.
Events
Events include predefined and custom events that can be sent to Facility Insights. Before
configuring events, contact Schneider Electric Facility Insights support to confirm availability
of events.
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Com'X 510 User Manual
Settings
To send events to Facility Insights through RSP, you must enable Schneider Electric
Services in Settings > General Settings > Schneider Electric Services.
To enable/disable predefined or custom events, click Settings > Events > Event Settings.
Predefined Events
Predefined Events are defined by Facility Insights. Enabling Predefined Events allows FI
users to send event information from the Com'X 510 to FI. Your Schneider Electric Partner
can help you understand how to use these events to signal pre-trip conditions, analyze trips,
and schedule periodic maintenance.
Predefined Events cannot be edited or acknowledged from the Com'X 510.
Custom Events
Custom Events allows you to define event conditions using the drag and drop event builder:
An event consists of the following block elements, found in the event builder menu.
Block Element
Event
Description
Container block for event conditions, actions, and severity level field.
l
l
Event
Conditions
l
l
© 2016 Schneider Electric. All rights reserved.
Threshold: Set one threshold value at which an event occurs.
Pickup/Dropout: Set the value at which an event occurs
(pickup) and the value at which the event is no longer active
(dropout). Use this type to avoid nuisance events.
Boolean: Create an event when a Boolean topic value changes, is
True, or is False, for example, when breaker open status is True.
And: Allows you to combine up to three conditions for an event.
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Com'X 510 User Manual
Block Element
Devices
Description
Select the device and topic that trigger an event. For example, receive a
notification when the Temperature on a Temperature Probe Pt100
exceeds 26°C.
The device must be connected to the Com'X 510 in Device Settings.
Value
Threshold value for the selected topic.
Choose an action for the Com'X 510 to perform when the event
conditions are met, for example, "Send to Facility Insights."
Actions
You can enter text in the Action block, for example, the event
description. We recommend using the same or similar text as the Event
Name field in the Com'X 510.
Creating a Custom Event
Before creating an event, you should be familiar with the device register lists and values.
WARNING
INACCURATE DATA RESULTS
• Do not incorrectly configure the software, as this can lead to inaccurate reports and/or
data results.
• Do not base your maintenance or service actions solely on messages and information
displayed by the software.
• Do not rely solely on data displayed in the software reports to determine if the system is
functioning correctly or meeting all applicable standards and requirements.
• Do not use data displayed in the software as a substitute for proper workplace practices
or equipment maintenance.
Failure to follow these instructions can result in death, serious injury, equipment
damage, or permanent loss of data.
To create a new event:
1. Click Settings > Events > Custom Events, then click New Custom Event. The event
builder dislays.
2. Click Event Types in the event builder menu, then drag a green event block onto the
workspace.
3. Select the event's Severity: None, Low (alert), or High (Error).
NOTE: For Facility Insights users, this field corresponds to the severity level in Facility
Insights.
4. Click Event Conditions in the event builder menu, and drag a conditions block into the
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Com'X 510 User Manual
Settings
"when" space, until it snaps into place.
5. Define the Event Conditions.
a. Select the device and topic.
b. For a Boolean event, select a Boolean value: Has changed, True, or False.
c. For a threshold or pickup/dropout event, select an operator (=,<, or >) and enter a
pickup value. Enter a dropout value if applicable.
6. If the event has more than one condition, add up to two more conditions as described
above. Join more than one condition with the "and" logic block.
NOTE: You must choose the same device for each condition in an event.
7. In the Action block, enter a message to be sent to the destination platform (optional).
8. Drag any unused blocks to the trash can in the bottom right corner.
9. Enter a name, then click Save changes.
Editing or Deleting a Custom Event
1. Click Settings > Events > Custom Events.
2. Click the event name.
3. Either edit the event block and click Save changes, or click Delete to remove the event
from the Custom Event Library.
Refer to Com'X 510 Troubleshooting on page 150 if you do not receive the event through the
selected Action.
Copying an Event
To create a new event from an existing event:
1. Click Settings > Events > Custom Events.
2. Click the existing event name.
3. Click on the green event block in the workspace, then press CTRL+C.
4. Click Cancel to return to the Custom Event Library.
5. Click New Custom Event. Click inside the workspace, then press CRTL+V. The event
block is pasted into the workspace.
6. Edit the device, topic, or values, then click Save changes.
© 2016 Schneider Electric. All rights reserved.
67
Settings
Com'X 510 User Manual
Links
The Com'X 510 supports two types of documentation links: l
Local file access (stored on the Com'X 510)
l
External URL access.
The Com'X 510 includes built-in links. These items cannot be edited but can be deleted.
Configuring Links
To add links to the Com'X 510: 1. Click Settings > Links > Setup Links. The Links page opens.
2. Enter a name and description for the link.
3. Enter a number 1 to 100 in the Priority field.
NOTE: Negative priority is reserved for built-in links. Links display in ascending order of
priority.
4. Click the type of link, then: a. For Link to File, click the to browse for the file.
b. For Link to URL, enter the URL
5. Click Add. The link is added to the setup list and View Links (see Viewing Links on
page 68)
You can change the type of link after it has been created. To edit a link, click Edit, make the
desired changes, then click Update.
To delete a link, click the check box beside the link name, then click Remove.
Viewing Links
To view links, click Settings > Links > View Links. Click the link to open the file or web
page.
You can click Setup Links in the bottom right corner to return to the links configuration page.
Custom Page Management
You can create and add custom web pages to the Com'X 510 to provide building overviews,
for example.
This section discusses how to add custom pages to the Com'X 510.
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Com'X 510 User Manual
Settings
WARNING
INACCURATE DATA RESULTS
• Do not incorrectly configure the software, as this can lead to inaccurate reports and/or
data results.
• Do not base your maintenance or service actions solely on messages and information
displayed by the software.
• Do not rely solely on data displayed in the software to determine if the device is
functioning correctly or meeting all applicable standards and requirements.
• Do not use data displayed in the software as a substitute for proper workplace practices
or equipment maintenance.
Failure to follow these instructions can result in death, serious injury, equipment
damage, or permanent loss of data.
Adding a Custom Web Page
The init.js file is required for each web page. Any file referenced by init.js is also required for
the page to be valid and viewable.
Before uploading any files, compare the size of the custom page file set with the Available
Storage.
NOTICE
IMPAIRED COM'X PERFORMANCE
Do not add more than 10 MB of files to Custom Page Management.
Failure to follow these instructions can impair Com'X performance.
1. Click Settings > Custom Page Management.
2. Click Create, then enter the name you want to display on the web page.
3. Click OK. The web page container displays in the list of custom web pages with a validation error.
4. Click Edit to add the web page files.
5. Click Upload, then select the custom page files from your computer.
6. Click OK. The Com'X 510 validates that files called by init.js are present.
To view the newly added web page, you must log out and log in again.
Deleting Custom Web Pages
You can select pages to delete, or you can delete individual files for each page. We
recommend removing unused pages.
© 2016 Schneider Electric. All rights reserved.
69
Settings
Com'X 510 User Manual
1. Click Settings > Custom Page Management.
2. Select the pages you want to delete, then click Delete and Yes to confirm.
3. Alternatively, click Edit to delete files for a single web page. Select the files you want to
delete, then click Delete and Yes to confirm.
Downloading a Custom Page
You can save a custom web page for use on another Com'X 510 . 1. Click Settings > Custom Page Management.
2. Click Edit to view the web page files.
3. Select the files you want to download, then click Download. Follow your browser's
prompts for saving and viewing downloaded files.
Viewing a Custom Web Page
You must be in a user group that has permission to view custom pages. See User
Management on page 60 for more information on page permissions.
After you add, edit, or delete custom page content, you must log out and log in again to view
the updates.An invalid page is not viewable in Monitoring.
To view a custom page, click Monitoring > Custom Pages, then click the name of the page
you want to view.
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Com'X 510 User Manual
Device Settings
Device Settings
The Com'X 510 supports up to 64 devices. This chapter describes how to manage devices
(add, modify, and remove) and view their settings.
WARNING
INACCURATE DATA RESULTS
• Do not incorrectly configure the software, as this can lead to inaccurate reports and/or
data results.
Failure to follow these instructions can result in death, serious injury, equipment
damage, or permanent loss of data.
Device Settings Overview
Devices supported by the Com'X 510 are described in the firmware release package. You
can also create custom models that are based on custom model types, which have been
added to the Custom Library.
This graphic shows the Device Settings interface that defines the devices connected to the
Com'X 510, for example, Ethernet gateways, Modbus meters, pulse meters, or analog
sensors:
A
Device tree view
B
Device properties
C
Disconnected devices
© 2016 Schneider Electric. All rights reserved.
71
Device Settings
Com'X 510 User Manual
D
Action buttons
Device Tree View
The device tree view represents the communication architecture of the installation. The
Com'X 510 is always at the top of the tree. Devices are grouped by their connection
interfaces: Ethernet ports, Modbus port, digital inputs, and analog inputs.
For digital and analog inputs, each device appears with its Name and the input number to
which it is connected.
NOTE: The multiple outputs of a main meter (for example, kWh, kVArh pulses) can be
connected to several digital inputs.
For Modbus TCP/Modbus serial line gateway, each device appears with its Name and its
Slave ID.
Click a device to display its properties in General Properties.
Disconnected Devices
This area displays the devices that are not connected to the installation. Measurements from
these devices are not logged.
Device Properties
For a selected device, this zone allows you to:
l
l
l
define some metadata such as the name, the physical location and, for a meter, the commodity, the energy usage, and the area in the building that is being monitored.
set up or modify settings such as: the pulse weight for a pulse meter, the slave ID for a
Modbus meter, the IP address for a gateway, and the measurements to be logged and published to the selected hosted platform.
connect and disconnect downstream devices in the drop-down lists when the selected
device allows it. Each connection type has its own area. Only devices that can be connected to this type are listed.
This graphic shows the interface of device properties:
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Com'X 510 User Manual
Device Settings
Action Buttons
This table describes the interface buttons:
Button
Discover
connected
devices
Action
Launches a Modbus device discovery and
automatically retrieves devices that are
connected downstream.
Availability
Enabled when the Com'X 510
or an Ethernet gateway is
selected.
Removes the selected device.
Delete
Deletes or moves the devices connected
downstream to the Disconnected devices
area.
Enabled when a device is
selected.
Disabled when:
l
Save
changes
Validates the modifications.
l
l
Cancel
Cancels the modifications to return to the
last saved settings.
there is no change in the
web page.
mandatory fields are left
blank. Those fields are
highlighted in red.
inappropriate characters
are entered in a field. This
field is highlighted in red.
–
Common Properties
All devices have General Properties and Monitored Area.
© 2016 Schneider Electric. All rights reserved.
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Device Settings
Com'X 510 User Manual
General Properties
All devices have a set of general properties that includes Type, Name, Comment,
Commodity, and Device Location.
This graphic shows the interface of the general properties:
This table presents the general properties of the Com'X 510:
Field
Description
Comments
Type
Corresponds to
the device type
that is selected.
This field is automatically assigned by the Com'X 510
and cannot be modified.
Name
Corresponds to
the name of the
device.
This field must not include the following characters: /:*?<
>| or space.
Comment
Allows you to
type additional
information.
–
Corresponds to
Commodity the type of
measurements.
Device
location
Defines where
the device is
physically
installed.
This field is available only for meters or sensors. The
logging interval of measurements is set according to the
value defined in Data Logging on page 50.
For example:
l
l
l
main low voltage switchboard for an electric meter
boiler room for a gas meter
outdoor north front for a temperature probe
The device name is used to create and identify the device in Energy Operation and Energy
Online:
l
l
74
The device name is associated with a measurement to create the meter in Energy Operation. For example, the active energy measurement for a PM3250 named
Ventilation Q01 creates a meter Ventilation Q01_Active Energy.
The device name corresponds to the Recorder name in Energy Online.
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Device Settings
Monitored Area
The graphic shows the monitored area interface:
This area enables you to define the building area measured by the meter or sensor. A site can
be made up of several buildings. Each building can have several floors. Each floor can be
made up of several zones. The site topology is defined by entering values in the Building,
Floor, and Zone fields.
The Usage field helps identify the device in the Measurement Table. You can either use a
predefined name or customize your own.
NOTE: To type a floor name, you must enter a building name first. To type a zone name, you
must enter a floor name first.
Example: Monitored Area
This example describes how to define the name of the buildings, floors, zones, and usage for
the meters or sensors of a site made up of 2 buildings:
This table shows naming examples for the different fields of the Monitored Area collapsible
menu:
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Device Settings
Com'X 510 User Manual
Monitored Area
Meter/Sensor
Device Location
Building
Floor
Zone
Usage
M1
Main switchboard
Building A
–
–
Main meter
M2
Main switchboard
Building A
1st
–
Submeter
M3
Main switchboard
Building A
2nd
–
Submeter
M4
Distribution board 1
Building A
1st
East
Lighting
M5
Distribution board 1
Building A
1st
West
Lighting
M6
Distribution board 1
Building A
1st
East
Ventilation
M7
Distribution board 1
Building A
1st
West
Ventilation
M8
Distribution board 2
Building A
2nd
East
Lighting
M9
Distribution board 2
Building A
2nd
West
Lighting
M10
Distribution board 2
Building A
2nd
East
Ventilation
M11
Distribution board 2
Building A
2nd
West
Ventilation
M12
Boiler room
Building A
–
–
Heating
M13
Outdoor
Building A
–
–
Main meter
Temp1
Outdoor north front
Building A
Outdoor
–
Other
M14
Main switchboard
Building B
–
–
Main meter
M15
Boiler room
Building B
–
–
Heating
M16
Outdoor
Building B
–
–
Main meter
Temp2
Outdoor north front
Building B
Outdoor
–
Other
NOTE: Energy Operation retrieves this information from the Com'X 510 to create the
metering site architecture.
Manage Devices
Managing devices includes:
76
l
Adding a Downstream Device on page 77
l
Modifying a Device on page 77
l
Disconnecting a Device on page 78
l
Reconnecting a Device on page 78
l
Replacing a Device on page 78
l
Deleting a Device on page 79
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Device Settings
Adding a Downstream Device
Follow this procedure to add a downstream device:
1. Click the Device Settings main tab.
2. In the device tree view, click the upstream device to which the downstream device is connected. For example, select the Com'X 510 to connect a device to the Com'X 510.
3. Click the collapsible menu that corresponds to the type of device to be connected:
l
l
l
Digital and analog inputs collapsible menu for devices connected to the Com'X 510
digital and analog inputs, for example, pulse meters or analog sensors.
Modbus Serial collapsible menu for a Modbus device. Modbus can also be automatically discovered with the Discover connected devices button (see Discovering
Connected Devices on page 162).
Ethernet collapsible menu for a Modbus TCP/Modbus serial line gateway or IPenabled device.
4. Select Create a new device in the Device drop-down list.
5. Select the type of device to be created in the Device Type drop-down list.
NOTE: Only the devices that can be connected to this interface are listed. You cannot
modify the device type after the device has been created.
6. Configure the device. Refer to the sections that correspond to the device category:
l
Adding a Digital Input on page 159
l
Adding an Analog Input on page 161
l
Adding a Schneider Electric Modbus Serial Device on page 162
l
Ethernet Device Configuration Parameters on page 87
7. Click Create and the device appears in the device tree view.
Modifying a Device
Follow this procedure to modify a device setting:
1. Click the Device Settings main tab.
2. Click the device in the device tree view.
3. Modify the settings in the required collapsible menu.
4. Click Save changes.
NOTE: The device type cannot be modified. If a device is incorrectly configured, delete the
device and create a new one.
© 2016 Schneider Electric. All rights reserved.
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Device Settings
Com'X 510 User Manual
Disconnecting a Device
Follow this procedure to disconnect a device from an upstream device:
1. Click the Device Settings main tab.
2. Click the parent device in the device tree view.
3. Select No device connected in the Connected to drop-down list. The device appears in
the Devices not connected collapsible menu under the device tree view.
4. Click Save changes.
NOTE: The device does not appear in the Measurements Table. No measurement from this
device is sent to the hosted platform. The device is still available in Real Time Data.
Reconnecting a Device
Follow this procedure to reconnect a device from an upstream device:
1. Click the Device Settings main tab.
2. In the device tree view, click the upstream device to which the downstream device must
be connected. For example, select the Com'X 510 to reconnect a device to the Com'X
510.
3. In the Digital and analog input collapsible menu, select the device to be reconnected
on the required digital input.
4. Click Save changes.
Replacing a Device
Follow this procedure to replace an existing device with another device of a similar type. This
procedure can be used to replace a standard device with a custom device without losing the
properties of the original device.
1. Click the Device Settings main tab.
2. In the device tree view, click the upstream device to which the device to be replaced is
connected. For example, select the Com'X 510 to replace a device connected to the
Com'X 510.
3. Click the collapsible menu that corresponds to the type of device to be replaced:
l
l
78
Digital and analog inputs collapsible menu for devices connected to the Com'X 510
digital and analog inputs (for example, pulse meters or analog sensors).
Modbus Serial collapsible menu for a Modbus device. Modbus can also be automatically discovered with the Discover connected devices button (Discovering Connected Devices on page 83).
l
Ethernet collapsible menu for a Modbus TCP/Modbus device.
l
ZigBee: Replacing a ZigBee device launches the ZigBee Devices discovery function
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Device Settings
(see ZigBee Device Discovery on page 88).The discovery is stopped when the first
ZigBee device is found. If several ZigBee devices are near to each other, the first
ZigBee device found might not be the one you want. In this case, repeat the
procedure.
4. Select the device you want to replace.
NOTE: Select a replacement device that is of the same (or similar) type and that
supports the same published measurement data as the original device.
5. Click Replace at the bottom of the Device Settings main tab. The Replace device dialog opens.
6. In the Replace device dialog, select the replacement device type and click Replace.
NOTE: When you replace an existing device, the replacement device will display the
previous device Name unless you edit the name.
7. If necessary, edit the Name and other settings for the replacement device, then click
Save changes at the bottom of the Device Settings main tab.
Deleting a Device
Follow this procedure to delete a device:
1. Click the Device Settings main tab.
2. Click the device to be deleted in the device tree view.
NOTE: Do not deactivate the ZigBee network when removing ZigBee devices.
3. Click Delete to confirm the deletion of the device.
Measurement and Metadata Exported Per Hosted
Platform
This table summarizes the exported data per hosted platform:
Measurement/Metadata Energy Operation CSV Export Remote Service Platform
Customer ID
–
–
–
Site name
X
X
X
Device name
X
X
X
Selected measurement
X
X
X
Commodity
X
–
X
–
X
Monitored area parameters
Building
© 2016 Schneider Electric. All rights reserved.
X
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Device Settings
Com'X 510 User Manual
Measurement/Metadata Energy Operation CSV Export Remote Service Platform
Floor
X
–
X
Zone
X
–
X
Usage
X
–
X
Selecting Measurements to Log or Publish
It is important to consider how much data is being logged across all devices when selecting
the logging interval and number of topics to log. Logging too many topics per interval may
affect Com'X 510 performance, including degraded web page response and missed logging
intervals.
For example, for a logging interval of less than five minutes, we recommend that you log no
more than 8 devices with 50 total topics.
This graphic shows the measurement table interface:
Follow this procedure to select measurements to log and publish to a platform:
1. Click the Device Settings main tab.
2. Click the meter or sensor in the device tree view.
3. Click the Measurements Table collapsible menu.
4. Select the Log check box of the measurement to be logged.
5. Select the Publish check box to send the data to the platform selected in Selecting Platform and Publication Frequency on page 41 (optional).
6. Click Save changes.
Factory Settings of the Measurement Table
These measurements are selected by default:
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Com'X 510 User Manual
Device Settings
Device Type
Measurement
Pulse meter
l
l
Contactor/Impulse relay
l
l
Electric utility meter
l
l
Power meter
l
Index
Status
Run hours
Active energy
Reactive energy
Active energy
Reactive energy
Resistance Temperature Detector (RTD)
Temperature
0–10 V/4–20 mA analog sensors
Analog value
Notification Icons
Icon
Description
This icon indicates that no measurement can be retrieved from this device.
Devices That Can Connect to Digital Inputs
Devices with digital inputs are: the Com'X 510, the Acti 9 Smartlink, and the SIM10M.
This section describes pulse meters supported by the Com'X 510 (see Built-In Pulse Meters
on page 81) and custom pulse meters (see Custom Pulse Meter on page 82)
Built-In Pulse Meters
Measurement Properties
This graphic shows the interface of the measurement properties of a built-in Schneider
Electric pulse meter:
This table describes the measurement properties of a built-in Schneider Electric pulse meter:
© 2016 Schneider Electric. All rights reserved.
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Device Settings
Com'X 510 User Manual
Field
Description
Displays the upstream device and the
digital input number to which the device
Connected is connected. The digital input number
To
can be modified. Only the available
digital inputs of the upstream device are
listed.
Comment
The device can be disconnected by
selecting No device connected in
the list of upstream device. From
this list, it is not possible to change
from 1 upstream device to another.
Pulse
weight
The active energy counter increases by
this value each time a pulse is received.
The list is restricted to the values that
correspond to the selected meter type.
Offset
Enables you to start the counter
Sets an offset for the active energy. The
with the value that can be read on
value can be positive or negative.
the meter display.
Upper
Range
Defines when the active energy counter The counter sets back to zero
rolls back to zero.
when it reaches the entered value.
(1) Refer to the specific
The value cannot be modified if
there is only 1 possible pulse
weight, for example with the
iEM2000T meter.(1)
pulse meter documentation for further information.
Measurement Table
This graphic shows the interface of the measurement table for a Schneider Electric pulse
meter:
The active power is calculated according to the frequency of received pulses.
Custom Pulse Meter
You can add a pulse meter that is based on a custom pulse meter model. Before adding a
custom device, you first need to create the custom model (Custom Models on page 111) in
the Custom Library.
Devices That Can Connect to Analog Inputs
The devices with analog inputs are the Com'X 510 and the SIM10M.
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Com'X 510 User Manual
Device Settings
This section describes resistance temperature detectors supported by the Com'X 510 (see
Resistance Temperature Detectors on page 83) and custom analog devices (see Custom
Analog Devices on page 83)
Resistance Temperature Detectors
Measurement Properties
The Pt100/Pt1000 Resistance Temperature Detectors (RTD) are sensors used to measure
temperature by correlating the resistance of the RTD element with temperature.
The RTD can only be connected to the analog inputs of the Com'X 510.
The temperature range is from –50 °C (–58 °F) to +104 °C (219 °F).
When connecting an RTD probe to the Com'X 510, there are no specific parameters to
configure.
Measurement Table
By default, the temperature is logged and published to the selected platform.
Custom Analog Devices
You can add an analog device that is based on a custom analog device model. Before adding
a custom device you first need to create the custom model (Custom Models on page 111) in
the Custom Library.
Modbus Devices
This section includes: l
Discovering Connected Devices on page 83
l
Adding a Modbus Device Manually on page 85
l
Connecting Devices to Acti 9 Smartlink on page 86
l
Smart Interface Module on page 1
Discovering Connected Devices
With the Modbus discovery function, the Com'X 510 can discover the devices that are
locally connected to their Modbus serial port and downstream Modbus TCP/Modbus serial
line gateways.
This graphic shows the Modbus Discovery interface:
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Follow this procedure to discover connected Modbus devices:
1. Click the Device Settings main tab.
2. Click the Com'X 510 in the device tree view. Or, click the gateway in the device tree
view to discover only the downstream devices connected to a gateway such as an EGX.
3. Click Discover connected devices to open the Modbus Discovery window.
4. Enter a Slave ID min and Slave ID max. The default range is 1 to 10, and the allowable
range is 1 to 247.
5. Click Start to discover the devices. Discovered devices are listed in the Modbus Discovery window. Click Stop if you want to stop the Modbus Discovery process.
6. Deselect any devices you do not want to add, then click Create. The Modbus
Discovery window closes and all the discovered devices appear in the device tree view
as follows: l
l
If a device was created using a built-in model, the application automatically associates the device with the appropriate model.
If a device was created from a custom model that was added to the Custom Library,
the application associates the device with the first model in the custom device list. In
this case, you need to select the appropriate custom model for the device in the device
type list.
Modbus Discovered Status
This table presents the discovered status of the device:
Message
OK
Description
The device is discovered and supported by the Com'X 510.
This device is
The device has been discovered from a previous Modbus discovery
already connected or by manual entry. It is supported by the Com'X 510.
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Device Settings
Message
Description
Unknown device
The device has been discovered but it is not supported by the Com'X
510. This occurs if the device is a custom device, and no custom
models have been created in the Custom Library.
No device
discovered
No device is connected to this Modbus address (slave ID).
NOTE: Refer to Modifying a Device on page 77 to change the device settings.
Adding a Modbus Device Manually
Modbus devices that are not connected cannot be discovered, but they can be added
manually using the following procedure. You can add either a built-in Modbus device or a
custom Modbus device that you have previously created in the Custom Library.
This graphic presents the interface when adding a Modbus device manually:
Follow this procedure to add a Modbus device manually:
1. Click the Device Settings main tab.
2. Select the upstream device with a Modbus serial port in the device tree view.
For example, the Com'X 510 must be selected to connect a Modbus device to the Com'X
510.
3. Select the Modbus Serial collapsible menu.Click the header to expand the Modbus
Serial collapsible menu.
4. Click Create a new device in the Device drop-down list.
5. Select a Device Type in the drop-down list.
NOTE: Only the devices that can be connected to a Modbus serial port are listed.
6. Type the Slave ID in the Configuration collapsible menu. Refer to Common Properties
on page 73 for completing the other parameters.
7. Click Create and the device appears in the device tree view.
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Connecting Devices to Acti 9 Smartlink
The Acti 9 Smartlink is a remote I/O module. It transmits data from an Acti 9 System to the
Com'X 510, the EGX100, or the EGX300 through the Modbus serial line communication
network.
The Acti 9 Smartlink Modbus RS485 is made up of 11 channels. Each channel includes two
digital inputs and one digital output.
This graphic presents the general properties interface for connecting devices to the Acti 9
Smartlink:
Follow this procedure to connect devices to the Acti 9 Smartlink:
1. Click the Device Settings main tab.
2. Click the Acti 9 Smartlink in the device tree view.
3. In the General Properties collapsible menu, select the channel (C1, C2, and so on) to
which the device is connected. Click the header to expand the channel area.
4. Select Create a new device in the chosen drop-down list.The two drop-down lists correspond to the C1_I1 or C1_I2 digital inputs.
5. Select the type of device to be created from the drop-down list.
NOTE: Only the devices that can be connected to this interface are listed: Schneider
Electric pulse meters, utility meters, contactors, and impulse relays. You may need to
create your own custom device.
6. Configure the device (see Devices That Can Connect to Digital Inputs on page 81).
7. Click Create and the device appears in the device tree view downstream from the Acti 9
Smartlink.
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Device Settings
NOTE: If using the prefabricated cable associated with the contactor iACT24 or impulse
relay iATL24, the device must be connected on the digital input 1 of the channel. This input
provides the status of the device.
Ethernet Devices
This section includes: l
Built-in Ethernet Devices on page 87
l
Ethernet Device Configuration Parameters on page 87
l
Custom Ethernet Devices on page 88
Built-in Ethernet Devices
In the system, you can add these devices:
l
Modbus TCP/IP to Modbus serial line gateways. These gateways are used to collect data
from serial devices.
l
Modbus TCP/IP meters.
l
Custom Modbus TCP/IP to serial gateway used to collect data from serial devices.
NOTE: To collect data from a PM800 series meter with an Ethernet card and use this PM800
as a gateway, you must define 2 devices: the meter (for example, PM850ECC) and the
gateway (PM8ECC Modbus gateway).
Ethernet Device Configuration Parameters
This graphic presents the interface to configure Ethernet devices:
This table shows how to configure Ethernet devices:
Field
Host
Description
Defines the IP address of the device.
Defines the port number.
Port
502 is used for Modbus.
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Field
Slave ID
Description
Gives the address only for Modbus TCP meters or devices.
The address to use when accessing data from a device by an external client.
The Local ID must be unique.
Local ID
This configuration parameter can only be changed if data logging is disabled for
the device being updated. See Starting the Data Logging on page 92.
Custom Ethernet Devices
You can add an Ethernet device that is based on a custom Ethernet model. Before adding a
custom device, you first need to create the custom model (Creating a Custom Model on page
111) in the Custom Library.
ZigBee Device Discovery
With the ZigBee discovery function, the Com'X 510 can discover ZigBee devices that are
within range.
Discovering Devices
Do not launch the ZigBee discovery mode of several Com'X 510 simultaneously. If you have
two or more ZigBee networks in discovery mode, the ZigBee devices are installed randomly
on these networks.
Follow this procedure to discover connected ZigBee devices:
1. Click the Com'X 510 in the device tree view.
2. Click Discover devices to open the Discovery window.
3. Select the communication protocol ZigBee.
4. Enter the Timeout time (in minutes).
5. Click Start to discover the devices. Discovered devices are listed in the ZigBee
Discovery window. Click Stop if you want to stop the ZigBee Discovery process.
NOTE: In order to detect the ZigBee devices, you also need to activate the discovery
mode on the different devices.
6. Close the ZigBee Discovery window. All the discovered devices appear in the device
tree view.
A Local ID is automatically assigned whenever a device is created. You can change the
Local ID in Settings > Communication > Modbus Gateway > Device IDs.
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Com'X 510 User Manual
Measurements Table
Measurements Table
The Measurements Table allows you to view all the meters and sensors of the system that
log data.
Only the data that has been selected for logging is present in the Measurements Table.
Viewing the Measurements Table
Meters are grouped by commodity. This graphic shows the interface of the Measurements
Table:
To view all the meters and sensors:
1. Click the Measurements Table main tab.
2. Select the required meters in the Filter by commodity field:
l
Click All to visualize all the commodities at the same time.
l
Click None to hide all the commodities at the same time.
l
Check the corresponding check box to view all the measurements of a commodity.
l
Uncheck the corresponding box to hide all the measurements of a commodity.
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Measurements Table
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Com'X 510 User Manual
Commissioning
Commissioning
Commissioning allows you to:
l
check that configuration is completed.
l
start/stop data logging.
l
send the metering architecture to Energy Operation. This option is available only if Energy
Operation is selected as the publication platform.
l
export the logged data manually to the selected hosted platform.
l
start the periodic publication of data to the selected hosted platform.
Commissioning Interface
This graphic presents the commissioning interface:
This table shows commissioning fields:
Field
Description
Displays the status of the configuration process.
Notifications
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If any requested field or parameters are missing, a link to the
corresponding tab is displayed. Click the link to be redirected to
the tab.
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Field
Description
Displays a button to start data logging. The button is disabled if:
l
the configuration is not complete.
l
there is no selected data to be logged.
Data logging
See Starting the Data Logging on page 92 for more information.
Topology(1)
Sends the metering architecture to Energy Operation. This
creates the metering hierarchy in Energy Operation. This option
is available only if Energy Operation is selected as the
publication platform.
If you do not send the topology to Energy Operation, all
measurements will appear under the site named Site
Newmeters.
Publication
Status console
Allows you to export the logged data manually to the hosted
platform. See Starting the Publication on page 93.
Displays the successive steps with the corresponding status
when the publication is launched, from the construction of the
data file to the delivery of the file on the database server.
Refer to the maintenance logs (see Logs on page 133) if an error
occurs during publication.
(1) If you change the topology
of the Com'X 510 or modify the Com'X 510 configuration by
adding some measurement values or meters after the first publication, do not use the Send
Topology button. Contact local Schneider Electric technical support.
Starting the Data Logging
Before you can log data, you must:
l
complete configuration of the Com'X 510.
l
configure the devices that you want to log data (see Manage Devices on page 76).
l
select the data to be logged (see Selecting Measurements to Log or Publish on page 80).
To enable data logging:
1. Click Commissioning > Data Logging.
2. Click Start data logging. The date and time that logging is initiated are displayed.
To disable data logging, click Commissioning > Data Logging >Stop data logging.
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Commissioning
Starting the Publication
If you are publishing data to Energy Operation, you must send the topology to Energy
Operation as in Publishing the Data to Energy Operation on page 164
After you have configured devices for publishing:
1. Click the Test publication button to send data to the hosted platform.
NOTE: When using RSP, do not start the publication until you receive the "Connected to
the destination platform" status from RSP platform in the publication menu.
2. Click the Start periodic publication button to send data to the hosted platform according to the frequency set in Publication settings.
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Com'X 510 User Manual
Monitoring
Monitoring
The Com'X 510 provides views of real-time data and trends along with historical data log
trends and dashboards. Data from devices on digital and analog inputs are not available in the
Monitoring tab.
Real Time Data
Real Time Data provides basic readings of selected devices in real time, as well as device
summaries.
Single Device View
Single Device View displays the following information for the selected device.
Menu
Monitored
Area
Description
Parameters describing the location and use of the device as defined in
Common Properties on page 73
Analog view of device readings.
Gauges
Options are Load Current (A), Power, Voltage LL, and Voltage LN.
Basic
Most common readings for the selected device.
Energy
Table view of energy data.
Demand
Table view of power demand data.
Power
Quality
Table view of power quality data.
Below is the user interface for the Single Device View:
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Viewing Real Time Data for a Single Device
To view data for a single device:
1. Click Monitoring > Real Time Data > Single Device View.
2. Select a device from the Device drop-down list. The gauges display data from the selected device.
3. Click the expandable menus to view each set of data described in Single Device View.
Summary Device View
Summary Device View provides summaries of one or more selected devices. The
measurements displayed in each summary are listed below.
Summary
Measurement
l
Circuit
l
l
l
Load Current
RMS Current per phase (A)
Demand Current
RMS Demand Current per phase (A)
l
Power
l
l
96
Demand RMS Current (A)
Real Power (kW)
Power Factor
Breaker Status
Present Demand (kW)
Peak Demand (kW)
Recorded Time and Date
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Com'X 510 User Manual
Monitoring
Summary
Measurement
l
Energy Delivered
l
l
l
l
Energy Received
l
l
l
l
Power Quality
l
l
l
Real Energy Delivered (kWh)
Reactive Energy Delivered (kVARh)
Real Energy Total (kWh)
Reactive Energy Total (kVARh)
Real Energy Received (kWh)
Reactive Energy Received (kVARh)
Real Energy Total (kWh)
Reactive Energy Total (kVARh)
Power Factor Total
Frequency (Hz)
THDVLL (V)
THDVLN (V)
Viewing a Device Summary
To view a device summary table:
1. Click Monitoring > Real Time Data > Summary Device View.
2. Select the summary you want to view.
3. Select the device(s) from the Device Selection list. The requested data displays.
For the current session, the selected settings are maintained if you navigate away from
Summary Device View.
Real Time Trending
Real Time Trending allows you to view and save (image or .csv file) data points from
multiple devices and/or topics in real time.
Viewing a Real Time Trending Graph or Table
To view a real time trend of multiple devices and topics:
1. Click Monitoring > Real Time Data > Real Time Trending.
2. Select devices from the Available Devices list, then select a topic(s) from the
Available Topics list.
NOTE: Only topics common to all selected devices are available for trending. The
maximum number of topics to trend is dependent on the number of devices selected. The
product of the selected devices and topics must be 9 or less.
3. Select the axis update method: l
Fixed adds data points left to right and the x-axis stays constant.
l
Auto re-plots data points and redraws the x-axis after each sample.
4. Choose a trend duration of 1 to 15 minutes.
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NOTE: Data samples are taken at a one-second rate but may take longer depending on
the communications load on the serial sub-net and/or remote devices.
5. Click Start Sampling. The graph begins to update.
6. You can stop trending before reaching the trend time by clicking Stop Sampling. If you
press Start Sampling again, a new trend is started.
7. Click VIEW POINTS to see the data in a table format.
During the sampling, you can change the axis and line type, as well as navigate away from
Real Time Trending.The session inactivity time-out interval begins after the sample is
complete or stopped.
Saving Real Time Trending Data Points or Graph
After the trending interval is complete or you have stopped sampling, you can export the data
to a .csv file or save the graph as an image.
1. Click EXPORT DATA, then follow your browser's prompts for saving the file. Alternatively, click VIEW POINTS, then click Export Data.
2. To save the graph as an image, right-click the graph, then click Save image as. Follow
your browser's prompts for saving the file.
Dashboards
There are two types of dashboards: Energy and Historical Trending.
Energy dashboards display energy consumption information aggregated over time.
The Com'X 510 supports the four periods for energy dashboards described below.
Period
Description
Day over Day
By default, displays previous day over current day by hours.
Week over Week
By default, displays previous week over current week by days.
4 Weeks over 4
Weeks
By default, displays previous four-week period over current fourweek period.
NOTE: Months are aligned by day of the week, not day of the month.
Year over Year
By default, displays previous calendar year over current year by
months.
Historical Trending displays each data point collected for the devices/topics and timeline
chosen.
Viewing a Dashboard Graph or Table
To view a dashboard:
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Monitoring
1. Click Monitoring > Dashboards.
2. Click a dashboard category: Energy or Historical Trending.
3. Select a device from Available Devices, then select a topic from Available Topics.
NOTE: For Historical Trending, you can choose a single device with multiple topics
(max 12) or multiple devices (max 4) with a single topic.
4. Select the dashboard Period (Energy only). The requested graph displays.
5. Optionally, you can refine the dashboard:
a. Click the calendar icon
to select a new start date for the Period. For Historical
Trending, you can also select an end date to display up to 92 days.
b. Select the type of graph.
c. Click the divider between the device list and the graph to collapse the selection area
and increase the dashboard's display area.
6. Click VIEW POINTS to see the data in a table format.
You can hover over a data point to view the value, date, and time. See Using the Dashboard
Kiosk on page 100 for a full-screen dashboard view.
NOTE: The graph updates only if the Period includes the current day. Otherwise, the
dashboard remains static.
Saving Dashboard Data Points or Graph
You can save data from a dashboard (Energy or Historical Trending) as a .csv file or as an
image, as shown in the steps below.
1. View the dashboard as in Viewing a Dashboard Graph or Table on page 98.
2. Click EXPORT DATA, then follow your browser's prompts for saving the file. Alternatively, click VIEW POINTS to preview the data, then click Export Data.
3. To save the graph as an image, right-click the graph, then click Save image as. Follow
your browser's prompts for saving the file.
Saving a Dashboard Link
You can save a dashboard link to avoid having to select from the main menu each time you
access the dashboard. This table describes the methods for saving a dashboard link.
Option
Browser
Bookmark
Description
Allows users to access the saved dashboard on the computer where the
bookmark is created.
Follow instructions for setting a bookmark in your preferred browser.
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Option
Description
Documentation
Link
Allows all users to access a saved dashboard from the Links page.
See Links on page 68 for setting URL access.
Allows users to paste a dashboard URL in the body of an email, SMS, or
other messaging medium.
Messaging
Email recipient must have a user account with at least View access for
Dashboard. See User Management on page 60
Using the Dashboard Kiosk
A user in a group with any modify permissions is subject to the Session Inactivity Timeout,
configured in Group Settings.
To display a dashboard in kiosk mode with no session timeout, we recommend logging in as
a user in the default guest group. Alternatively, you can create a kiosk user group with viewonly permissions for Dashboards and no other view or modify permissions (see Group
Settings on page 61).
To view the dashboard kiosk:
1. View the dashboard as in Viewing a Dashboard Graph or Table on page 98.
2. Click Kiosk.The dashboard opens in full screen mode.
NOTE: The graph updates only if the Period includes the current day. Otherwise, the
dashboard remains static.
Historical Data Export
Historical Data Export allows you to define device topics to download and export a .csv file
for each device. The historical data log format and file naming format is the same as a CSV
Export publication. (See File Format of CSV Export on page 46
Available topics only include topics configured for logging (see Selecting Measurements to
Log or Publish on page 80).
Exporting Historical Data
1. Click Monitoring > Dashboards > Historical Data Export.
2. Select a device, then select one or more Available Topics.
3. Click
to move the devices/topics to the queue.
4. Repeat these steps for each device, then click Download. A .zip file with the format
Com'X Name_Date&time.zip is added to your default download location.
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Monitoring
Custom Web Pages
You can view custom pages in Monitoring > Custom Pages. To add custom pages to the
Com'X 510, see Custom Page Management on page 68.
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Control
Control
Device Resets
The Com'X 510 can manually execute one or more predefined reset commands per device
type. For a list of parameters available for reset on your device, follow the steps in Resetting
Device Parameters on page 103.
Resetting Device Parameters
To reset device parameters:
1. Click Control > Resets > Device Resets.
2. Select the devices you want to reset from the Device Selection list.
3. Select the reset operation from Reset Options.
4. Enter the password for each device requiring a password. The Reset button becomes
available.
NOTE: The default password check box is populated by the default password provided
by the device and is selected by default.You can deselect the default password check
box and enter another password.
5. Click Reset.
The selected device parameters are reset and the status displays as "ok."
NOTE: Date/Time values are reported only when the device supports them. For example, if a
device does not support the Min/Max value for "Date/Time Last Reset," the "Min/Max" value
will not be populated here.
Setting Time on Devices
The Localized Time is the current date and time on the selected device, adjusted to reflect
the time zone selected in the Com'X 510 Date/Time Settings.
To reset the time on a device:
1. Click Control > Set Device Time.
2. Select the devices you want to reset from the Device Selection list.
3. Click Get Time to display the Localized Time for the device.
4. Click Set Time to send the Com'X 510 date/time (UTC) to the device. The status displays as either Successful or Unsuccessful.
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Diagnostics
Diagnostics
Diagnostics provides statistical data about the Com'X 510 and connected devices. It also
allows you to perform manual register reads and check communications status of connected
devices.
Statistics
Statistics shows accumulated readings since the Com'X 510 was last reset.
If power to the Com'X 510 is lost or the device is reset due to a configuration change or other
event, all cumulative values reset to zero.
Viewing Statistics
1. Click Diagnostics > Statistics.
2. Click one of the following categories: Network or Modbus.
3. Click the expandable menu for the group of statistics you want to view.
4. Click Refresh if you want to update the data.
NOTE: Network statistics update approximately every 10 seconds.
See Interpreting Statistics on page 105 for a list of available parameters.
Resetting Statistics
To reset a category of statistics:
1. Click Diagnostics > Statistics.
2. Click one of the following categories: Network or Modbus.
3. Click Reset, then click Yes to confirm the reset. Parameters in all expandable menus are
reset.
Interpreting Statistics
This section describes the statistics available for the Com'X 510 and connected devices.
l
Modbus Statistics on page 106
l
Network Statistics on page 107
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Modbus Statistics
Parameter
Description
RS485
Messages
Received
A counter that increments each time a message is received.
Messages
Transmitted
A counter that increments each time a message is sent.
Message
Timeouts
A counter that increments each time a request message is sent without
receiving a corresponding response message within the allowed time.
Timeouts are typically the result of configuration errors or a non-responsive
device.
CRC Errors
A counter that increments each time a frame is received that has a
checksum/CRC that does not match what is calculated.
Protocol
Errors
A counter that increments each time an ill-formed message is received.
Exceptions
Received
A counter that increments each time an exception is received.
Device
Details
A detailed table providing statistics per device. Click the link to open the
table in a new window.
TCP/IP Server
Messages
Received
A counter that increments each time a message is received.
Messages
Transmitted
A counter that increments each time a message is sent.
Protocol
Errors
A counter that increments each time an ill-formed message is received.
Active
Connections
A status value that represents the number of connections (internal and
external) that are active at the moment the diagnostics page is refreshed.
Click the link to open a dialog box with a list of all of the active external
client connections.
Accumulated A counter that increments each time a connection (internal or external) is
Connections made to the Com'X 510.
Maximum
Connections
A status value that represents the maximum number of connections that
have been made since power up.
TCP/IP Client
Messages
Received
106
A counter that increments each time a message is received.
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Com'X 510 User Manual
Diagnostics
Parameter
Description
Messages
Transmitted
A counter that increments each time a message is sent.
Message
Timeouts
A counter that increments each time a request message is sent without
receiving a corresponding response message within the allowed time.
Timeouts are typically the result of configuration errors or a non-responsive
device.
Connection
Timeouts
A counter that increments each time the device times out on a connection
request.
Protocol
Errors
A counter that increments each time an ill-formed message is received.
Exceptions
Received
A counter that increments each time an exception is received.
Device
Details
A detailed table providing statistics per device. Click the link to open the
table in a new window.
Network Statistics
Parameter
Description
Ethernet
Speed
A status string that represents the speed setting being used to
communicate with the linking partner.
Options: 10 Mbps or 100 Mbps
A status string that represents the duplex setting.
Duplex
Options: Full-Duplex or Half-Duplex
Collisions
A counter that increments each time a frame is retransmitted due to
collision detection.
CRC Errors
A counter that increments each time a frame is received that has a
checksum/CRC that does not match what is calculated.
Frame Errors
A counter that increments each time a receive frame error is detected.
Packets
Received OK
A counter that increments each time a packet is successfully received.
Receive
Packets
Dropped
A counter that increments each time a receive packet is dropped.
Receive Errors
A counter that increments each time a packet is received with a receive
error.
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Parameter
Description
Packets
Transmitted
OK
A counter that increments each time a packet is successfully
transmitted.
Transmit
Packets
Dropped
A counter that increments each time a transmit packet is dropped.
Transmit Errors
A counter that increments each time a transmit packet experiences a
transmission error.
Read Device Registers
Read Device Registers allows the Com'X 510 to read Modbus registers from its local and
remote devices.
Below are Read Device Registers settings.
Setting
Description
Options
Device
Name
Selects a device to read from the list of previously
added devices. A device not defined in the device list
can be read by entering its Local ID.
—
Device
ID
The address (Local ID) of the device that is to be read.
1-255
Default: 1
Starting
Register
The first register to read.
Default: 1000
Number
of
The number of registers to read.
Registers
Register
1-125
Default: 10
A column displaying the register numbers.
—
A column displaying the data stored for each register.
Value
Data
Type
108
Values retrieved depend on the device connected to
the Com'X 510. Refer to the documentation for the
connected device for more information about stored
register values.
Menu for selecting the type of data the registers hold
and the format (Decimal, Hexadecimal, Binary, or
ASCII) you want returned.
—
Holding Registers,
Input Registers,
Output Coils, Input
Coils, or Device ID
Default: Holding
Registers.
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Com'X 510 User Manual
Diagnostics
Reading Device Registers
To read device registers:
1. Click Diagnostics > Read Device Registers.
2. Select a device from the Device Name drop-down list, or choose Select by Device
ID for devices that aren't in the device list.
3. If you chose Select by Device ID, enter the Local ID. If you selected a device name in
the previous step, this field is populated automatically and cannot be changed.
NOTE: The Slave ID is the identifier on the serial port to which it is connected. The
Local ID is the identifier used by the Com'X 510.
4. Enter a starting register and the number of registers to read.
5. Select a data type.
6. If you selected Holding or Input registers, choose a format for the returned data.
7. Click Read.
Communications Check
The communication status of a device is evaluated with each communication initiated by the
Com'X 510, for example when using Real Time Data.
When the Out of Service Time is enabled, the Com'X 510 discontinues communications to
a device after two consecutive message time-outs. The Com'X 510 treats the device as out
of service and does not attempt to communicate with it again until the Out of Service Time
period has expired.
This reduces unnecessary network traffic by removing messages going to a device that is
known to be out of service. You can circumvent the timer by manually initiating a
communications check.
If you do not enable Out of Service Time, the Com'X 510 continues to attempt
communications with the device, and time-outs from unresponsive devices will affect
bandwidth of external clients.
In the Communications Check subtab, you can execute a manual communications check
as well as configure the Out of Service timer for re-establishing communication.
Executing a Manual Communications Check
In certain cases, you may not want to wait for the automated communications check interval
and need to force the check to run manually. To perform a manual communications check: 1. Click Diagnostics > Communications Check.
2. Click Check Device Status to begin the check.
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3. Optionally, you can click Stop Status Check to stop the check.
The Status column displays In Service or Out of Service.
Defining the Out of Service Time
To define the Out of Service Time:
1. Click Diagnostics > Communications Check.
2. Select Yes for Enable Out of Service Time.
3. Select the Out of Service Time. Options are 1, 2, 3, 4, 5, 10, 15, 30 and 60 minutes
(default: 15).
4. Click Save changes.
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Custom Library
Custom Library
Custom Models
The Com'X 510 supports the use of custom models. A custom model is any model other than
a Built-in model from Schneider Electric. To use a custom model, you must first create a new
custom model. A custom model can be:
l
based on a previously created custom model
l
an entirely new model
If you base a custom model on a previously created custom model, the new model inherits
the properties of the underlying model on which it is based. Inheritance simplifies the task of
creating a new custom model, because you need only add or edit properties unique to the new
custom model in order to create it.
Creating a Custom Model
To create a new custom model:
1. Click the Custom Library main tab. 2. Click +Create on the lower left part of the page. The Create a custom model dialog
opens.
3. Define the new model by entering the following settings:
Field
Setting
Select model
type
Select a model type from the list. This selection determines the
properties structure of the new custom model.
Select the basis for the new custom model:
Create model
l
New
l
Based on a custom model
<base model
type>
If the new custom model is based on a custom model, select the
existing model on which the new model is based.
Model name
Enter the name of the new custom model, or accept the default
name
Default value of
Select a default commodity the new model measures.
commodity
Default value of
Select a default value for how the new model is used.
usage
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4. Click Create. The dialog closes, and the newly created custom model properties page
opens for initial configuration.
Refer to the following topics for a description of custom model properties configurations.
Custom Modbus Devices
The Com'X 510 can also communicate with any third-party Modbus device. This type of
Modbus device is called Modbus serial line custom slave.
The Com'X 510 is able to communicate with a Modbus serial line custom slave in two ways:
l
directly by using its own serial port
l
through a ModbusTCP/Modbus serial line gateway
Creating a Modbus Custom Slave
To create a new custom Modbus custom slave model:
1. Click the Custom Library main tab.
2. Click +Create on the lower left part of the page. The Create a custom model dialog
opens.
3. Enter the following settings:
Field
Setting
Select model
Select Modbus RTU or Modbus TCP.
type
Select the basis for the new custom model:
Create model
l
l
New
Based on a custom model
<base model
type>
If you are basing the new custom model on a custom model, select
the existing model on which the new model is based.
Model name
Enter the name of the new custom model, or accept the default name
Modbus RTU Slave_Custom or Modbus TCP Slave_Custom.
Default value
of
Select a default commodity the new model measures.
commodity
Default value
Select a default value for how the new model is used
of usage
4. Click Create. The dialog closes, and the newly created custom model properties page
opens for initial configuration.
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Custom Library
Defining a Modbus Custom Slave
After you have created the new Modbus custom slave model, you can complete its definition
in the Custom Library.
Follow this procedure to add a Modbus generic slave to the custom model created above:
1. Select the new model in the model tree view, then click the Slave collapsible menu.
2. Select the reading order in the Endianness drop-down list. This setting describes the
register order to be used when a variable is formatted with more than one register.
NOTE: The endianness depends on the device and must be selected in the Com'X 510
settings. For example, PM700 is big endian and PM800 is little endian. The endianness
setting is not used if variables are formatted with 16-bit registers.
3. Click New frame.
Continue to Creating a Modbus Frame on page 114 to define a new frame.
Modbus Custom Slave Register Examples
Register
Register
Number
Read/write Scale
Unit
Format
Interval
Description
1037
1
R
x1
kW
INT
+/–
0...32767
Total active
power
1041
1
R
x1
kVAR INT
+/–
0...32767
Total
reactive
power
1049
1
R
x1000 None
INT
–
Total power
1000...1000
factor
1054
1
R
x10
INT
0...4000
© 2016 Schneider Electric. All rights reserved.
Hz
System
frequency
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When reading the device documentation, it appears that all variables can be read with 1 frame
of registers (Function code 03) starting from register 1037 and ending with register 1054
(count = 18).
Creating a Modbus Frame
In the Modbus protocol, the data exchange is described by frames. A frame is a request to
read an array of consecutive variables. Several frames can be necessary to access all the
variables of a device. To enhance performance, reduce the number of frames by mapping
several variables to the same frame.
When you click New frame, a new line with default settings appears:
Item
Name
Description
Options
l
l
A
Function
code
Specifies the types of read
requests that the Com'X 510
can perform.
l
l
B
Starting
address
Specifies the address.
Item count
Specifies the number of items
that the frame contains.
114
FC02: discrete input
(array of input bit)
FC03: holding registers
(array of output or 16-bit
internal registers)
FC04: input registers
(array of 16-bit input
registers)
0–65535(1)
l
C
FC01: coils (array of
output or internal bits)
l
1–1000 for function code
FC01 or FC02
1–125 for function code
FC03 or FC04
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Com'X 510 User Manual
Custom Library
Item
Name
Description
Options
l
D
Number
Specifies the type of
information that is mapped on
this frame.
E
Edit frame
Describes the variables of this
frame.
l
Boolean for FC01 or
FC02 function code
Boolean or number for
FC03 or FC04 function
code
–
(1)There is
an offset between register number and address. Register numbers can be found
in the device documentation.
When you finish adding and configuring frame settings, click Save changes.
Creating Modbus Variables
Click Edit frame. A dialog box appears and allows you to set up each variable.
Click New item to create a new variable, and fill in these different fields:
Item
Field
Description
Comment
A
Name
and
Unit
Enables you to select a
variable name from the
Name list.This variable
name determines the
Unit options.
You can select Customized in the drop-down
list and type a new text string for the name field
and the unit field.
B
Format
Specifies the format of
this number.
Several formats are available as described in
the table below.
C
First
Specifies the first
register
register number.
address
© 2016 Schneider Electric. All rights reserved.
The register number must belong to the range
of the frame. If the format contains more than 1
register, the setting checks that the last
register used by this measurement is inside the
frame content.
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Item
Field
D
Factor
E
Offset
F
Invalid
value
Description
Comment
The displayed measure
= (transmitted value x
factor) + offset.
The displayed measure is the value displayed
in the measurement tables. Transmitted value
is the measure done by the meter.
Indicates the transmitted
–
value is invalid.
When you finish adding and configuring frame settings, click OK to close the dialog, then
click Save changes.
The table describes the available formats:
Format
116
Minimum
Value
Description
Maximum Value
Use "Endian"
Setting
INT16
1 register with
signed integer
value
–32768
32767
No
UINT16
1 register with
positive integer
value
0
65535
No
INT32
2 registers with
signed integer
value
–2147483648
2147483647
Yes
UINT32
2 registers with
positive integer
value
0
4294967295
Yes
FLOAT32
2 registers with
signed floating
point value
coded according
to IEEE754
standard
–1E–10
+1E–10
Yes
UINT32_
MOD10K
2 registers with
positive integer
value from 0 to
9999
0
99999999
Yes
INT64
4 registers with
signed integer
value
–2 (^63)
–2 (^63)–1
Yes
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Com'X 510 User Manual
Custom Library
Format
Minimum
Value
Description
Maximum Value
Use "Endian"
Setting
Yes
UINT64
4 registers with
positive integer
value
0
–2 (^63)–1
UINT64_
MOD10K
4 registers with
positive integer
value from 0 to
9999
0
9 999 999 999 999
Yes
999
Modbus Variable Creation Example
This graphic shows an example of settings:
Adding a Custom Modbus Device
After you create a custom Modbus device in the Custom Library, you can add it to your
network in the same way you add any Modbus device: either by Discovering Connected
Devices on page 83, or by Adding a Modbus Device Manually on page 85.
Custom Pulse Meter Model
You can create a customized pulse meter by inputting customized settings for the following
measure properties:
l
Count element
l
Count unit
l
Flow element
l
Flow unit
Creating a Custom Pulse Meter
To create a new custom generic pulse meter model, follow these steps:
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1. Click the Custom Library main tab.
2. Click +Create on the lower left part of the page. The Create a custom model dialog
opens.
3. Enter the following settings:
Field
Select model
type
Setting
Select Pulse Meter.
Select the basis for the new custom model:
Create model
l
New
l
Based on a custom model
<base model
type>
If you are basing the new custom model on a custom model, select
the existing model on which the new model is based.
Model name
Enter the name of the new custom model, or accept the default
name Pulse Meter_Custom.
Default value
of commodity
Select a default commodity the new model measures.
Default value
of usage
Select a default value for how the new model is used
4. Click Create. The dialog closes, and the newly created custom model properties page
opens for initial configuration.
Measure Properties
This graphic shows the measure properties for a newly created custom pulse meter model:
The measure properties include the following:
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Custom Library
Field
Description
Count
Select a measure element from the list, or select Custom and type a
element personalized name into the Custom count element field.
Count
unit
Select a measure unit from the list, or select Custom and type a personalized
unit into the Custom count unit field.
Pulse
weight
The pulse counter increases by this value each time a pulse is received. The list
is restricted to the values that correspond to the selected meter type.
Upper
Range
Defines when the active energy counter rolls back to zero.
Flow
Select a flow element from the list, or select Custom and type a personalized
element name into the Custom flow element field.
Flow
unit
Select a flow unit from the list, or select Custom and type a personalized unit
into the Custom flow unit field.
Measurements Table
The measure property selections you make, including customized properties, are reflected in
the measurements table. The following example displays customized count and flow
elements and units:
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Custom KYZ Pulse Meter Model
The custom KYZ pulse meter model has a dry contact closure that changes state each time
the counter advances.
The Com'X 510 detects the change of state, and the counter increases by the pulse weight
value.
NOTE: Each instance of a custom KYZ pulse meter needs to be directly connected to the
digital inputs of the Com'X 510.
Measurement Properties
The custom KYZ pulse meter model presents the same Measure Properties and
Measurements table items as in Creating a Custom Pulse Meter on page 117.
Index Counter
This graphic shows the difference between a KYZ pulse meter and a standard pulse meter
(pulse weight = 10):
Custom Main Meter Model
The custom main meter model is made up of two pulse outputs and four contact outputs. You
can create a customized main meter by entering customized settings for the following
measure properties of each of the two pulse outputs:
120
l
Count element
l
Count unit
l
Flow element
l
Flow unit
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Com'X 510 User Manual
Custom Library
The signal properties of the four contact outputs present the same configuration choices as
the Schneider Electric standard main meter.
Creating a Custom Main Meter
To create a new custom main meter model, follow these steps:
1. Click the Custom Library main tab.
2. Click +Create on the lower left part of the page. The Create a custom model dialog
opens.
3. Enter the following settings:
Field
Select model
type
Setting
Select Main Meter.
Select the basis for the new custom model:
Create model
l
New
l
Based on a custom model
<base model
type>
If you are basing the new custom model on a custom model, select
the existing model on which the new model is based.
Model name
Enter the name of the new custom model, or accept the default
name Main Meter_Custom.
Default value
of commodity
Select a default commodity the new model measures.
Default value
of usage
Select a default value for how the new model is used
4. Click Create. The dialog closes, and the newly created custom model properties page
opens for initial configuration.
Main Meter Measure and Signal Properties
This graphic shows the measure and signal properties for a newly created custom main meter
model:
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A
Two pulse outputs
B
Four contact outputs
Each pulse output presents the following measure properties:
Field
122
Description
Count
element
Select a measure element from the list, or select Custom and enter a
personalized name into the Custom count element field.
Count unit
Select a measure unit from the list, or select Custom and enter a
personalized unit into the Custom count unit field.
Pulse
weight
The pulse counter increases by this value each time a pulse is received. The
list is restricted to the values that correspond to the selected meter type.
Upper
Range
Defines when the active energy counter rolls back to zero.
Flow
Element
Select a flow element from the list, or select Custom and enter a
personalized name into the Custom flow element field.
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Com'X 510 User Manual
Custom Library
Field
Flow unit
Description
Select a flow unit from the list, or select Custom and enter a personalized
unit into the Custom flow unit field.
Each contact output presents the following signal properties:
Field
Description
Signal
element
Enter the name of this signal, or accept the default name Status Output n,
where n represents the signal number (1 to 4).
Value for 0
Enter the status associated with a value of 0. Default is OFF.
Value for 1
Enter the status associated with a value of 1. Default is ON.
Measurements Table
The measure and signal property selections you make, including customized properties for
pulse outputs, are reflected in the measurements table. The following example displays
customized count and flow elements and units for the second measure property:
Adding a Custom Main Meter
After you create a custom main meter model in the Custom Library, you can add instances
of that custom main meter in the Device Settings.
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When you add a custom main meter, the two pulse outputs are automatically connected to
the upstream device. You can connect the four contact outputs as in Connecting a Standard
Main Meter on page 124.
Connecting a Standard Main Meter
There are two ways of connecting the contact outputs.
The first way is from the properties collapsible menu of the standard main meter:
1. Click the Device Settings main tab.
2. Select the main meter in the device tree view.
3. Select Pulse Output 1 in the Properties collapsible menu.
4. Select the number of digital outputs in the drop-down list.
5. Repeat steps 3 and 4 for the Pulse Output 2 properties.
6. Click Save changes.
The second way is from the properties area of the upstream device:
1. Click the Device Settings main tab.
2. Select the upstream device in the device tree view.
3. Click the Digital and analog inputs collapsible menu.
4. Select the name of the main meter in the Device drop-down list.
5. Select the contact output that has to be connected in the Connector drop-down list.
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Custom Library
6. Click Save changes.
The device tree view shows that the standard main meter is connected to an additional digital
input.
Custom Contactor or Impulse Relay
Connecting a contactor or impulse relay to a digital input allows you to monitor status output.
The counter runs when the contact is closed.
Creating a Custom Contactor or Impulse Relay
To create a new custom generic pulse meter model, follow these steps:
1. Click the Custom Library main tab.
2. Click +Create on the lower left part of the page. The Create a custom model dialog
opens.
3. Enter the following settings:
Field
Select model
type
Setting
Select either Contactor or Impulse Relay.
Select the basis for the new custom model:
Create model
l
New
l
Based on a custom model
<base model
type>
If you are basing the new custom model on an existing custom
model, select the existing model on which the new model is based.
Model name
Enter the name of the new custom model, or accept the default name
Contactor Custom or Impulse Relay Custom.
Default value
Select a default commodity the new model measures.
of commodity
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Field
Setting
Default value
of usage
Select a default value for how the new model is used
4. Click Create. The dialog closes, and the newly created custom model properties page
opens for initial configuration.
Measurement Properties
This table shows the measurement properties of a contactor or impulse relay:
Field
Description
Signal element
Enter the element being monitored, or accept the default Status Output.
Value for 0
Enter the state represented by a value of 0, or accept the default OFF.
Value for 1
Enter the state represented by a value of 1, or accept the default ON.
Measurement Table
This graphic shows the measurement table interface:
By default, measurements are logged and published to the hosted platform.
Creating a Custom Analog Sensor Model
The Com'X 510 offers two analog sensor templates:
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Custom Library
l
4...20 mA
l
0...10 V
Each custom analog sensor model monitors a single point. You can create a customized
analog sensor model by entering customized settings for the following properties:
l
Count element
l
Count unit
Creating a Custom Analog Sensor
To create a new custom analog sensor model, follow these steps:
1. Click the Custom Library main tab.
2. Click +Create on the lower left part of the page. The Create a custom model dialog
opens.
3. Enter the following settings:
Field
Setting
Select
Select either 4-20 mA Sensor or 0-10 V Sensor.
model type
Create
model
Type
Select the basis for the new custom model:
l
New
Enter the name of the new custom model, or accept the default name,
either Sensor 4-20mA_Custom or Sensor 0-10V_Custom,
depending on the selected model type.
Default
value of
Select a default commodity the new model measures.
commodity
Default
value of
usage
Select a default value for how the new model is used
4. Click Create. The dialog closes, and the newly created custom model properties page
opens for initial configuration.
Measure and Signal Properties
This graphic shows the monitored area properties for a new custom 4...20 mA analog sensor
model:
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Each pulse output presents the following measure properties:
Field
Description
Element
Select a monitoring element from the list, or select Custom and enter a
personalized name into the Custom element field.
Unit
Select a monitoring unit from the list, or select Custom and enter a
personalized unit into the Custom unit field.
LowerBound
UpperBound
The value mapped as the minimum monitored value.
The value mapped as the maximum monitored value.
Measurements Table
The monitoring property selections you make, including customized properties, are reflected
in the measurements table. The following example displays a customized count elements
and unit:
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Custom Library
Working with Custom Models
This section describes the following:
l
Modifying a Custom Model on page 129
l
Deleting a Custom Model on page 130
l
Exporting One or More Custom Models on page 130
l
Importing One or More Custom Models on page 130
Modifying a Custom Model
To modify the settings of an existing custom model:
1. Click the Custom Library main tab.
2. Display a list of existing models. Either:
l
l
Click Models in the navigation tree to display a list of all models, or
Click Models, then <Model Type> (for the model type you wish to modify) to display
a list of models of the selected type.
3. Click the model in the list you want to modify.
4. Make your edits of the configurable properties for the selected model.
5. Click Save changes.
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Deleting a Custom Model
You can only delete a model if no devices have been created from the model. To delete an
existing custom model:
1. Click the Custom Library main tab.
2. Display a list of existing models. Either:
l
l
Click Models in the navigation tree to display a list of all models, or
Click Models, then <Model Type> (for the model type you wish to delete) to display a
list of models of the selected type.
3. Do one of the following. Either:
l
To delete a single model, click the delete icon (
) in the row for the model you want
to delete, or
l
To delete multiple models, place a check mark next to the models you want to delete,
then click Delete.
NOTE: A model is deleted when you issue the delete command. No message box appears
and asks you to confirm the delete command.
Exporting One or More Custom Models
To export one or more custom models:
1. Click the Custom Library main tab.
2. Navigate to the model you want to export. Either:
l
Click Models in the navigation tree to display a list of all models, or
l
Click Models, then <Model Type> (for the model type you wish to export).
3. Do one of the following. Either:
l
To export a single model, click the Export icon (
) in the row for the model you want
to export, or
l
To export multiple models, place a check mark next to the models you want to export,
then click Export.
The exported model is wrapped in a .zip file and sent to the default download location of your
browser.
Importing One or More Custom Models
To import one or more custom models:
1. Click the Custom Library main tab.
2. Click Import. The Import models dialog opens.
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Custom Library
3. Click Browse. The Open dialog appears.
4. In the Open dialog, navigate to and select the custom model or models to import, then
click Open.
5. In the Import models dialog, click Import.
6. After the import process is complete, click Close. The imported model or models appear
in the Custom Library beneath the appropriate device type.
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Maintenance
Maintenance
Logs
The Logs subtab displays the list of events that have been logged with the recorded date and
time and a short description of the event.
The Com'X 510 displays logs for at least 10 minutes before power outage or shutdown.
Schneider Electric recommends checking the logs periodically for excessive denied
accesses, unexpected firmware upgrades or unplanned backup restoration. These can be
signs of fraudulent attacks. If this happens, contact your local Schneider Electric technical
support.
This graphic shows the interface of the logs:
Downloading Com'X 510 Logs
Get diagnostics info allows you to download the Com'X 510 logs.
The downloaded file cannot be read with common software. This file is useful only to
Schneider Electric technical support.
Logged Events
The events that are logged are:
Topic
Event
Change in the configuration of:
Resource
l
devices
l
publication
Publication steps and status (unsuccessful or successful)
Delivery
Activation/deactivation of the periodic publication
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Topic
Event
Logging
Activation/deactivation of the data logging
Security
Unsuccessful login
Low level of GPRS/3G signal
Error detected during the login
Device not communicating
Alarm
CPU and RAM overuse
SD card full or SD card reaches 80% of its capacity
Communication interruptions with metering devices
Insert or remove SD card
Time setting modification
System
Firmware update and status
Boot time
System Settings
System Settings allows you to save and restore a configuration, upgrade Com'X 510
firmware, and enable remote access for support. Save the Configuration
The whole configuration of the Com'X 510 can be saved to a file to be restored on the same
Com'X 510. You should save a backup configuration before and after each firmware upgrade
(see Upgrade Firmware on page 139).
Backup files contain sensitive information (such as network passwords).
NOTICE
HAZARD OF UNAUTHORIZED ACCESS
Do not communicate a backup file to unauthorized persons.
Failure to follow these instructions can result in equipment damage.
The file name is in the format Com'X 510 name_Firmware version_YYYYMMDDHHMM.zip. For example, MyCom'X 510_V1.0_20130110_1020.zip indicates that the
file is generated from:
134
l
a Com'X 510 named MyCom'X 510
l
running on the firmware version 1.0
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Com'X 510 User Manual
Maintenance
l
on January 10th 2013 at 10:20 a.m.
The configuration can be saved only after the initial configuration or updating is completed.
NOTE: This feature is not available on the iPad.
Saving the Configuration Locally
To save the configuration locally:
1. Click Maintenance > System Settings.
2. Click Save Configuration in the Configuration Management collapsible menu.
According to the web browser used, a dialog box appears to open, save, or cancel the
configuration file.
3. Select the option to save the file in the dialog box. The date and time of the last
configuration backup are displayed under the Save Configuration button.
4. In the Choose File field, select the location on the computer to save the file and save the
configuration.
Saving the Configuration with Remote Service Platform
To save the configuration with the Remote Service Platform:
1. Click Maintenance > System Settings.
2. Click Save Configuration to RSP in the Remote Service Platform backup
collapsible menu. The status of the connection follows these steps:
l
Contacting the server...
l
Saving in progress...
l
Configuration uploaded successfully
NOTE: If you cannot connect to the RSP server to upload the backup, retry or contact
Schneider Electric technical support.
3. Select the option to save the file in the dialog box. The date and time of the last save are
displayed under the Save Configuration to RSP button in the format: [Last configuration backup done on mm/dd/yyyy hh:mm:ss].
Saving the Configuration for Duplication on Another Com'X
510
When you back up an existing configuration file for duplication on another device, the backup
file contains the original configuration, except for the following settings: l
l
The device Name field is set to Com'X 510_xxyyzz, where xxyyzz represents the last
three hexadecimal octets of the device MAC address
the Site name field is left blank (a new Energy Operation site ID is created)
NOTE: Do not use this procedure with a backup from a box connected to RSP.
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Maintenance
Com'X 510 User Manual
To duplicate the configuration so that it can be applied to a different Com'X 510:
1. Click the Maintenance > System Settings.
2. Click Backup for duplication in the Configuration Management collapsible menu.
The duplication file is stored on the local PC at the default location for internet browser
downloads.
Saving the Configuration via the USB Port
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• This equipment must only be installed and serviced by qualified personnel.
• Apply appropriate personal protective equipment (PPE) and follow safe electrical work
practices. See NFPA 70E in the USA, CSA Z462 or applicable local standards.
Failure to follow these instructions will result in death or serious injury.
To save the configuration to a USB key:
1. Insert a USB key into the USB port on the Com'X 510 front panel.
2. Press and hold the Backup button
USB LED behaves as follows: l
l
for at least three seconds. During backup the
If no error is detected during backup, the USB LED blinks green for 500 ms, then off
for 500 ms.
If an error is detected, the USB LED blinks green for 250 ms, then off for 250 ms for a
total of three seconds.
3. If no error is detected during backup, the backup is complete when the blinking stops.
You can remove the USB key from the Com'X 510 front panel.
Restore the Configuration
You can restore configuration in the following ways: l
Restoring the Configuration with a Local File on page 136
l
Restoring the Configuration with a USB Key on page 137
l
Restoring the Configuration via RSP on page 137
Restoring the Configuration with a Local File
When restoring the configuration with a local file (see Save the Configuration on page 134),
the current password is unchanged.
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Com'X 510 User Manual
Maintenance
NOTE: Do not restore a backup made without a connection to Remote Service Platform to a
box after a connection to RSP has been made.
Follow this procedure to restore the configuration on the same Com'X 510:
1. Click the Maintenance > System Settings.
2. Click the Configuration Management collapsible menu.
3. In the File field, select the file that has to be uploaded to restore the configuration.
4. Click Open for the selected file to appear.
5. Click Apply the configuration.
6. Wait for the Com'X 510 to reboot. The power LED turns green when the reboot is complete.
7. Log in to the Com'X 510.
8. Check the configuration in the settings tabs and start the publication again from the Commissioning tab.
Restoring the Configuration with a USB Key
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• This equipment must only be installed and serviced by qualified personnel.
• Apply appropriate personal protective equipment (PPE) and follow safe electrical work
practices. See NFPA 70E in the USA, CSA Z462 or applicable local standards.
Failure to follow these instructions will result in death or serious injury.
Follow this procedure to restore a locally saved configuration file (see Save the Configuration
on page 134) on the same Com'X 510 using a USB key:
1. Copy the saved configuration file to a folder named "Restore" at the root of the USB key.
2. Power off Com'X 510, then plug the USB key into the USB port on the Com'X 510 front
panel.
3. Power on the Com'X 510 and wait for it to reboot. When the power LED turns green, the
reboot is complete.
4. Log in to the Com'X 510.
5. Check the configuration in the settings tabs and start the publication again from the Commissioning tab.
Restoring the Configuration via RSP
Contact Schneider Electric technical support to request the restore of the configuration saved
on Remote Service Platform. Schneider Electric technical support is able to launch the
restore at any requested time. At the end of the restore the Com'X 510 reboots.
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Maintenance
Com'X 510 User Manual
Log in to the Com'X 510, check the configuration in the settings tabs then start the publication
again from the Commissioning tab.
Upload a Duplicate Configuration File from Another Com'X
510
You can upload a duplicate configuration file in the following ways: l
Uploading a Duplicate Configuration with a Local File on page 138
l
Uploading a Duplicate Configuration with a USB Key on page 139
Uploading the configuration file from another Com'X 510 is not possible remotely through
RSP.
Uploading a Duplicate Configuration with a Local File
After Saving the Configuration for Duplication on Another Com'X 510 on page 135, follow this
procedure to upload a duplicate configuration file from another Com'X 510:
1. Click the Maintenance main tab.
2. Click the System Settings subtab.
3. Click Browse in the Configuration Management collapsible menu.
4. Select the locally saved configuration file.
5. Click Open for the selected file to appear.
6. Click Apply the configuration.
7. Wait for the Com'X 510 to reboot. The power LED turns green when the reboot is complete.
8. Reconnect to the Com'X 510.
9. Click Settings > Site Settings > Site Information.
10. Type the new site location name, then click Save changes to save the modification.
NOTE: The site location name may not include any of the following: '/:*?<>| or space.
11. Click the Device Settings tab.
12. Select the Com'X 510 in the Device tree view.
13. Type the Com'X 510 name in the General Properties collapsible menu.
14. Click Save changes to save your modification.
15. Click the Measurement table tab to check the correct connection, setting, and functioning on the new site.
16. Select Commissioning tab to activate logging and publication according to destination
platform (see Commissioning on page 91 for more information)
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Com'X 510 User Manual
Maintenance
Uploading a Duplicate Configuration with a USB Key
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• This equipment must only be installed and serviced by qualified personnel.
• Apply appropriate personal protective equipment (PPE) and follow safe electrical work
practices. See NFPA 70E in the USA, CSA Z462 or applicable local standards.
Failure to follow these instructions will result in death or serious injury.
To upload a duplicate configuration file from another Com'X 510 using a USB key: 1. Copy the duplicate configuration file to a folder named "Restore" at the root of the
USB key.
2. Power off the Com'X 510, then plug the USB key into the USB port on the Com'X 510
front panel.
3. Power on the Com'X 510, and wait for it to reboot. When the power LED turns green, the
reboot is complete.
4. Follow steps 8 through 16 described in Uploading a Duplicate Configuration with a Local
File on page 138
Upgrade Firmware
The Com'X 510 can be updated using secured firmware through the web page or the USB
port on the Com'X 510 front face. You should save a backup configuration before and after
each firmware upgrade (see Save the Configuration on page 134).
For the latest firmware update, check www.schneider-electric.com on the Com'X 510 page,
or contact your local sales representative.
NOTE: Firmware upgrades can only be successful if the date and time of the Com'X 510 is
correctly configured (see Date and Time Settings on page 29).
Upgrading Firmware via the Web Page
To upgrade the firmware through the web interface:
1. Save the firmware file on your laptop.
2. Click Maintenance > System settings.
3. Click Browse in the Firmware upgrade collapsible menu.
4. Click Open. The selected file appears in the field next to the Browse button.
5. Click Upgrade Firmware. The message Application not reachable is displayed during
the upgrade.
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Maintenance
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6. Wait for the Com'X 510 to reboot. The power LED turns green when the reboot is complete.
7. Log in to the Com'X 510.
8. Check that the new firmware has been installed in the About page.
Upgrading Firmware via the USB Port
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• This equipment must only be installed and serviced by qualified personnel.
• Apply appropriate personal protective equipment (PPE) and follow safe electrical work
practices. See NFPA 70E in the USA, CSA Z462 or applicable local standards.
Failure to follow these instructions will result in death or serious injury.
Follow this procedure to upgrade the firmware by using the USB port:
1. Save the firmware file at the root of the USB memory key.
2. Rename the file to upgrade.sp1.
3. Make sure there is no file located at the root of the USB memory key with a name that is
the same as the serial number of the Com'X 510.
4. Power down the Com'X 510.
5. Insert the USB memory key in the USB port located on the front face.
6. Power up the Com'X 510.
7. Wait for the Com'X 510 to reboot. The power LED turns green when the reboot is complete.
8. Connect to the Com'X 510 through a PC and click the About link to check that the new
firmware is installed.
Upgrading Firmware via RSP
Firmware upgrade through RSP is managed by Schneider Electric technical support.
At the end of the firmware upgrade process, the Com'X 510 reboots. Logging and publication
restart automatically.
Firmware upgrade is performed at 1:40 a.m. in order to disturb as little as possible data
logging and publication.
NOTE: It is not recommended to make the first firmware upgrade of the Com'X 510 using the
RSP through GPRS connection. Because the GPRS connection has a speed of only 20 kb/s,
the firmware update could take several hours.
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Com'X 510 User Manual
Maintenance
Enabling Remote Access
Remote Access allows Schneider Electric support to connect remotely to a Com'X 510 to
check settings and to troubleshoot without having to go to the customer site.
NOTE: Schneider Electric does not attempt connections unless required to do so. if a proxy
is necessary, it must be configured.
When activated, Remote Access is used to create a connection between the Com'X 510
and Schneider Electric remote services.
To activate Remote Access:
1. Click the Maintenance > System Settings.
2. Under Applications, click the Remote access for support button to ON only if
Schneider Electric support team is asking for it. Otherwise, leave the Remote Access
button OFF (default).
The Remote Access button is deactivated three hours after you turn it on. Alternatively, you
can deactivate Remote Access as in the steps above.
Com'X 510 Replacement
To replace the Com'X 510 via a local file, replace the old Com'X 510 with the new one and
use one of the methods in Restore the Configuration on page 136.
To replace a Com'X 510 with RSP, see Replacing a Com'X 510 in RSP on page 141
Replacing a Com'X 510 in RSP
NOTE: Make sure that the device has been replaced in Service Management before
installing the new device.
Follow this procedure to replace the device:
1. Power on and connect to the new box.
2. Click Settings > General Settings > Network Settings, and configure the network settings, if required.
3. Configure the Proxy Settings subtab, if required.
4. Click Settings > General Settings > Date/Time Settings and set the current date and
time.
5. Click Settings > General Settings > Publication.
6. In the Destination Platform field, choose Remote Service Platform.
7. Save changes.
8. Verify that the connection status displays Connected to the destination platform.
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Maintenance
Com'X 510 User Manual
9. Call Schneider Electric technical support and request a restore. The Com'X 510 reboots.
10. Start the publication from the Commissioning tab.
Status When Connecting to RSP
This table describes the status when connecting to the RSP:
Status
Initializing
Description
Connection process is starting.
The Com'X 510 reads internal information to establish the
connection.
Configuring destination
platform
If a network error is detected, check
l
l
the IP settings in the Settings > General Settings >
Network Settings page.
the proxy settings in the Settings > General Settings >
Proxy Settings page.
Connection is established with the remote service.
Device identified
The device has been identified on the remote platform.
Connecting to the
destination platform
Connected to the destination
platform
The Com'X 510 tries to publish a test message.
Publication is enabled only when this status is displayed.
If this message does not display, contact RSP support.
Resets
Resetting the password does not affect the other configuration settings and data.
The web server is a tool for reading and writing data. It controls the state of the system, with
full access to all data in your application. You will be prompted to change your password the
first time you log in to prevent unauthorized access to the application.
NOTE: A secure password should not be shared or distributed to unauthorized personnel.
The password should not contain any personal or obvious information.
The new password must contain:
142
l
8 characters
l
1 uppercase letter
l
1 numeric digit
l
1 special character
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Maintenance
Resetting the Password Locally
If you lose the password, follow this procedure to reset the default administrator password to
factory values:
NOTE: The password reset function must be enabled. See Disabling the Com'X 510
Password Reset Button on page 59 to check the status of the password reset function.
1. Press the Backup button
on the Com'X 510 front face and hold it for at least 10 s
until the power LED flashes green three times.
2. Release the button.
3. To access to the Com'X 510 configuration web pages, use these settings:
l
Username: admin
l
Password: admin
Resetting Password Through RSP
Schneider Electric technical support can reset the password remotely. Contact technical
support to request a password reset.
Resetting to Factory Settings
NOTICE
HAZARD OF IP ADDRESS CONFLICT
Disconnect the Com'X 510 from any Ethernet networks before resetting the IP settings to
factory values.
Failure to follow these instructions can result in impaired communications.
When following the procedure below, all data and logs that have been stored are erased.
To reset the Com'X 510 completely, follow this procedure to set all configuration settings to
factory values:
1. Turn off the Com'X 510 and wait until the power LED is off.
2. Press simultaneously the Backup button
and the Wi-Fi button
on the
Com'X 510 front face and turn on the Com'X 510. Hold the buttons for at least 10 s until
the power LED flashes three times.
3. Release the buttons. The Com'X 510 reboots.
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4. Wait for the Com'X 510 to restart completely. The power LED is:
l
l
orange when the Com'X 510 is starting.
green when the Com'X 510 has been reset to factory settings and is ready to be configured.
5. Follow the instructions described in Access the Com'X 510 User Interface on page 17 to
access the Com'X 510 web pages.
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Com'X 510 User Manual
Checklist Before Leaving Customer Site
Checklist Before Leaving Customer Site
This list is not exhaustive.
Schneider Electric recommends using this checklist before leaving customer site.
Checkpoint
Done
Comments
Logging is ON in the banner.
Publication is ON in the banner (if applicable).
Each meter returns relevant values in the
Measurements Table and Real Time Data tabs.
Each analog sensor returns relevant values in
the Measurements Table.
No notification icon is in the Measurements
Table.
For Ethernet connections, the LED eth1 and/or
eth2 is blinking.
For GPRS or 3G connections, the wireless
connection has a reception level at least equal to
2/4.
For GPRS or 3G connections, check the LED
and the general status.
For Wi-Fi connections, the wireless connection
has a good reception level.
For Wi-Fi connections, check the LED and the
general status.
The last publication to the platform has to be
successful (if applicable).
© 2016 Schneider Electric. All rights reserved.
145
Checklist Before Leaving Customer Site
146
Com'X 510 User Manual
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Troubleshooting
Troubleshooting
Metering Device Troubleshooting
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• This equipment must only be installed and serviced by qualified personnel.
• Apply appropriate personal protective equipment (PPE) and follow safe electrical work
practices. See NFPA 70E in the USA, CSA Z462 or applicable local standards.
Failure to follow these instructions will result in death or serious injury.
Digital Input Troubleshooting
This table describes how to solve issues with digital inputs.
Issue
No pulse is
received. The
digital input
LED is not
flashing.
Possible Solution
Bridge the input terminals between the terminal and the 12 V power supply
with a short piece of wire to confirm that the LED is working. If the input
LED lights up when you bridge the input terminals, the issue is likely with
the meter and/or the wiring to the meter.
Check that the pulse output meter is connected to a digital input terminal
and the 12 V power supply.
Refer to the Installation Guide for wiring diagrams.
Check that the pulse output device is operating.
No pulse is
received. The
digital input
LED is
flashing.
Check the digital input number to which the pulse meter is connected.
Analog Input Troubleshooting
This table describes how to solve issues with analog inputs.
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Troubleshooting
Com'X 510 User Manual
Issue
Possible Solution
Check that the analog output sensor is connected to the proper terminals.
No analog
value can be
read.
Refer to the Installation Guide for wiring diagrams.
In the configuration web page, check that the analog input number is set
to the correct type of sensor: RTD, 0–10 V, or 4–20 mA.
Modbus Device Troubleshooting
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• This equipment must only be installed and serviced by qualified personnel.
• Apply appropriate personal protective equipment (PPE) and follow safe electrical work
practices. See NFPA 70E in the USA, CSA Z462 or applicable local standards.
Failure to follow these instructions will result in death or serious injury.
This table describes how to solve issues with Modbus devices.
Issue
Possible Solution
1. Open the Measurements Table main tab of the Com'X 510.
2. If the Rx communication LED does not flash on the device,
check the wiring integrity.
No Modbus device can
be detected on the
Com'X 510 serial line.
3. If the Rx communication LED flashes on the device, but the
Tx communication LED does not flash on the device:
l
l
l
148
check that the device settings match the Com'X 510
Modbus serial settings (Baud rate, Parity, and Number
of stop bits).
check that the Serial line polarization is set to Yes.
check that the Serial line polarization is not activated
on another Modbus slave device on the same serial line.
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Troubleshooting
Issue
Possible Solution
Check the Modbus addresses of the missing devices.
Check that two devices do not have the same slave ID.
Some Modbus devices
are missing on the
Com'X 510 serial line.
Check that the settings of the missing devices match the Com'X
510 Modbus serial settings (Baud rate, Parity, and Number of
stop bits).
Check that the wiring connections of the missing devices are
correct.
Check that the discovery range is large enough. The factory
settings range from 1 to 10.
Check that the wiring of the missing devices is correct.
Use the Diagnostic/Read Device Registers feature of the EGX
to determine if the issue is between Modbus device and the EGX
or between the Com'X 510 and the EGX.
If the issue is located between
No Modbus device can
be detected
downstream from a
gateway.
l
l
the Com'X 510 and the EGX, check the IP address of the
gateway.
the EGX and the Modbus device, check that the Modbus
device settings match the EGX serial port setup (Baud rate,
Parity, and Number of stop bits).
The combination (Parity = none and Number of stop bits = 1) of
port settings is not supported by the EGX. Change to another
combination.
Network Troubleshooting
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• This equipment must only be installed and serviced by qualified personnel.
• Apply appropriate personal protective equipment (PPE) and follow safe electrical work
practices. See NFPA 70E in the USA, CSA Z462 or applicable local standards.
Failure to follow these instructions will result in death or serious injury.
Ethernet Troubleshooting
This table describes how to solve issues with Ethernet.
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149
Troubleshooting
Com'X 510 User Manual
Issue
Possible Solution
Ethernet LEDs are not blinking.
Check that the Ethernet LAN cables are not
disconnected.
Cannot access to Modbus devices Check the IP address of the gateway. If data export is
downstream from a Modbus
via GPRS/3G, check that the gateway is on the same
TCP/Modbus serial line gateway.
Ethernet subnetwork as the Com'X 510.
GPRS/3G Troubleshooting
This table describes how to solve issues with GPRS or 3G.
Issue
Possible Solution
Modem is not detected. The LED
modem is not flashing.
Power down the Com'X 510. Reinsert the modem
and power up the Com'X 510.
Modem cannot connect to the
network.
Check that the settings such as the APN are
correct.
GPRS LED on front panel turns ON
and OFF periodically.
Check that protocol settings are correct in General
Setting > Publication.
Wi-Fi Troubleshooting
This table describes how to solve issues with Wi-Fi.
Issue
Possible Solution
Wi-Fi USB key is not detected. The
USB key LED is not flashing.
Power down the Com'X 510. Reinsert again the WiFi USB key and power up the Com'X 510.
Wi-Fi USB key cannot connect to
the network.
Check that the settings such as the SSID name and
the WPA2 key are correct.
Com'X 510 Troubleshooting
Com'X 510 Access
This table describes how to solve issues when accessing the Com'X 510.
Issue
150
Possible Solution
Cannot log in
through customer
LAN.
Log in to the Com'X 510. Follow the procedures described in Logging
In for the First Time on page 21. Check the IP address.
Lost password
Follow the procedure in Resets on page 142 to reset the password.
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Troubleshooting
Web Pages
This table describes how to solve issues when viewing the Com'X 510 web pages.
Issue
Possible Solution
Check the screen resolution of your laptop. It must be set to at least
1280x1024.
The web pages
are not
displayed
correctly.
In Internet Explorer, check that the Display intranet sites in
compatibility view box is disabled by selecting View settings
compatibility in the Tools tab of Internet Explorer.
Delete browsing history.
Remote Service Platform Selection
This table describes how to solve issues when connecting to Remote Service Platform.
Issue
Network
error
message
displayed
when
selecting
Remote
Service
Platform.
Possible Solution
If an Ethernet connection is used for publication, check:
l
l
the IP settings in the Settings > General Settings > Network Settings
page.
the proxy settings in the Settings > General Settings > Proxy
Settings page.
If a GPRS/3G connection is used for publication, check the GPRS/3G
signal level and adjust the antenna position accordingly.
The Com'X 510 needs access to a DNS server.
The web provider must accept SRV DNS requests.
The following URLs must be accessible:
Publication
to the
platform
was
unsuccessf
ul.
l
l
l
l
l
l
l
l
l
https://psnehdmw.rspm2m.schneiderelectric.com/cwmpWeb/WGCPE
Mgt:443
https://psnehdm.rspm2m.schneider-electric.com/hdm:443
https://psnem2m.rspm2m.schneider-electric.com:443
https://psne10nat.rspm2m.schneider-electric.com:443
https://psne11nat.rspm2m.schneider-electric.com:443
https://psnem2mii.rspm2m.schneider-electric.com:443
https://psne12nat.rspm2m.schneider-electric.com:443
https://psne13nat.rspm2m.schneider-electric.com:443
https://remoteshell.rsp.schneider-electric.com:443
The Launch diagnostic button in the Network Settings checks if these
conditions are met.
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Com'X 510 User Manual
Data Publishing
This table describes how to solve issues when publishing data:
Issue
Publication to the platform was
unsuccessful.
Possible Solution
l
l
Check the platform user name and the
password.
Check the Com'X 510 date and time.
Publication to the platform was
unsuccessful with Ethernet or Wi-Fi.
Check if a proxy is implemented on the network.
If so, refer to Proxy Settings on page 39 for
further information.
The Com'X 510 connects to the FTP
server but does not succeed in
delivering the data file.
Check that your FTP account has the right to
rename a file on the FTP server.
Firmware Upgrade
This table describes how to solve issues when upgrading firmware
Issue
Possible Solution
Delete the file DNxxxxxxxxxxxxx-xxx (where
Firmware is not upgraded when
xxxxxxxxxxxxx-xxx is the serial number of the Com'X
managed through USB memory
510) registered at the root directory of the USB memory
key plugged on front panel.
key.
Events
This table describes how to solve issues when sending events:
Issue
Possible Solution
l
Facility Insights is not receiving events
from the Com'X 510.
l
l
152
Check that Schneider Electric Services is
enabled.
Check that generated events are
incrementing in Maintenance > Events.
Check the Facility Insights connection
status in Maintenance > Events.
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Appendices
Appendices
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153
Appendices
Com'X 510 User Manual
Appendix A: Publish Data to Energy Operation
Use the following chapter as a tutorial for setting up the Com'X 510 for use with Energy
Operation.
WARNING
INACCURATE DATA RESULTS
• Do not incorrectly configure the software, as this can lead to inaccurate reports and/or
data results.
Failure to follow these instructions can result in death, serious injury, equipment
damage, or permanent loss of data.
Quick Start Overview
The quick start guide describes the configuration for these simple installations:
l
publication to Schneider Electric Energy Operation through Ethernet or GPRS/3G.
l
metering devices connected directly to the Com'X 510.
Example: Data Used for Publication
This table is an example of the fields used for the publication:
Field
Data Used
Customer
Whale company
Site location name
Marseilles office
Country
France
Destination platform
Energy Operation
Option 1: Ethernet connection
Subscription
Option 2: Schneider Electric GPRS option
Data Logger
This table provides information on the Com'X 510:
Device Type
Com'X 510
IP Address
Assigned by DHCP server
Device Location
Main switchboard
Devices Used for Data Acquisition
This table provides information on digital input devices used for data acquisition:
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Com'X 510 User Manual
Appendices
Device
Type
Connection
Pulse
Weight
Device
Location
Monitored
Area
Usage
Measurements
to Log and
Publish
iEM2000T
Digital input
energy
DI1
meter
Sub0.01 kWh switchboard Level 1
1
Lighting Active energy
iEM3210
energy
meter
Sub0.01 kWh switchboard Level 2
2
Lighting Active energy
Digital input
DI2
This table provides information on analog input devices used for data acquisition:
Device Type
Connection
Device Monitored
Location
Area
Usage
Measurements
to Log and
Publish
Pt100 temperature
probe
Analog input North
AI1
outdoor
Outdoor
Not
Temperature
applicable
TAC SHR100
humidity sensor 4–
20 mA
Analog input North
AI2
outdoor
Outdoor
Not
Humidity
applicable
This table provides information on Modbus devices used for data acquisition:
Device Type
Slave
Address
Device
Location
Monitored
Area
Usage
Measurements
to Log and
Publish
Masterpact with
Micrologic P control
unit
1
Main
General
switchboard building
Main
meter
Compact NSX with
Micrologic E control
unit
2
SubLevel 1 switchboard
West
1
Ventilation Active energy
PM710 power meter
3
SubLevel 2 switchboard
West
2
Computer
room
4
SubLevel 2 switchboard
East
2
Ventilation Active energy
PM3250 power
meter
Active energy
Active energy
Summary Diagram
This diagram summarizes the information required for data publication:
© 2016 Schneider Electric. All rights reserved.
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Appendices
Com'X 510 User Manual
Define the Initial and Site Settings
1. Configuring Site Information on page 156
2. Configuring Date and Time Settings on page 157
3. Defining the Logging Intervals on page 157
4. Configuring Publication Settings on page 157
Configuring Site Information
Site Information defines the site location name where metering is taking place.
This information is used by Energy Operation as a site name under which all measurements
are assigned.
To change the site name: 1. Click Settings > General Settings > Site Information.
2. Enter the site location name.
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Com'X 510 User Manual
Appendices
NOTE: The site name must not include any of these characters: ’/:*?<>| or space.
3. Click Save changes.
Configuring Date and Time Settings
To set the date and time: 1. Click Settings > General Settings > Date/Time Settings.
2. Select the appropriate Timezone in the drop-down list. If the DST time zone is selected,
the clock will automatically adjust for Daylight Saving Time.
3. Click Save changes.
4. Click the Today button to set the date and time automatically with the date and time of
your computer.
NOTE: After selecting RSP publication in Settings > General Settings > Publication, do
not change date and time settings until the association is complete.
Defining the Logging Intervals
Follow this procedure to set the logging intervals:
1. Click Settings > Site Settings > Data Logging.
2. Select your country.
NOTE: This will automatically set the logging intervals of data for different commodities
in the country.
3. Click Save changes.
Configuring Publication Settings
Follow this procedure to set the Energy Operation data publication settings using FTP:
1. Click Settings > General Settings > Publication.
2. Select Energy Operation in the Destination platform drop-down list.
3. Select HTTPS in the Protocol drop-down list.
NOTE: The server and port are preconfigured.
4. Type the username and the password of the HTTPS server. This information is given
with the Energy Operation subscription contract.Contact the Schneider Electric representative to provide you with this information.
5. Click Save changes.
NOTE: Refer to Define the Transfer Protocol on page 42 to use another transfer protocol
such as HTTP or FTP.
© 2016 Schneider Electric. All rights reserved.
157
Appendices
Com'X 510 User Manual
Define the Network Settings to Publish Data
The Ethernet network port 1
has to be connected to the local network. Eth1 LED
blinks when the connection is successful.
The Ethernet port 1 is set to DHCP client by default. Therefore, the Com'X 510 obtains the IP
address automatically from an existing DHCP server.
Next, you must set up data publication: Configuring Data Publication Over Ethernet on page
158 or Configuring Data Publication Over GPRS/3G on page 159
Configuring Data Publication Over Ethernet
This graphic shows the interface of the network settings:
158
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Appendices
A
Ethernet configuration
B
General network settings
Follow this procedure to view the network parameters assigned to Ethernet port 1:
1. Click Settings > General Settings > Network Settings.
2. Select 2 Separate ports (1 IP address for each) in the Choose your network
configuration drop-down list. Network parameters are displayed in the Ethernet
configuration and General network settings collapsible menus. The port status is
ACTIVE in the WAN configuration (eth1).
3. To disable ping replies, select No in General network settings > Reply to ping. Reply
to ping is allowed by default.
4. Click Save changes.
Configuring Data Publication Over GPRS/3G
A GPRS or 3G modem with a SIM card must be plugged into the Com'X 510 for GPRS/3G
communication. The modem LED flashes every five seconds if correctly detected.
1. Click Settings > General Settings > Network Settings.
2. Click GPRS/3G only in the Network configuration drop-down list.
3. Type the APN provided with the SIM card.
4. Type the username, password, and PIN code if provided by the operator.
5. Click Save changes.
6. Check if the GPRS or 3G modem is activated. When connected, the modem LED is
static with a color that depends on the GPRS or 3G signal level as shown below. Check
the status of the GPRS or 3G modem and signal level on the banner.
No modem detected
Modem detected
Modem not connected to a network
Weak signal level (red)
Medium signal level (yellow)
High signal level (green)
Define the Metering Devices
Adding a Digital Input
This graphic shows the interface when adding a digital input:
© 2016 Schneider Electric. All rights reserved.
159
Appendices
Com'X 510 User Manual
A
Digital and analog inputs collapsible menu
B
Device drop-down list
Follow this procedure to add a device on a digital input (for example, iEM2000T pulse meter):
1. Click the Device Settings main tab.
2. Click the Com'X 510 in the device tree view.
3. In the Digital and analog inputs collapsible menu, select Create a new device on the
digital input to which the pulse meter is connected.
4. In the pop-up window, select the Schneider Electric Device Type (iEM2000T) in the
drop-down list.
5. Fill in the General Properties collapsible menu with
l
Name: iEM2000T_1
l
Comment: none
l
Commodity: electricity
l
Device Location: sub-switchboard 1
Refer to Common Properties on page 73 for further information.
6. Fill in the Monitored Area with
l
Building: Marseilles office
l
Floor: 1
l
Zone: west
l
Usage: lighting
Refer to Common Properties on page 73 for further information.
7. Fill in the Measurements Properties collapsible menu with
160
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Appendices
l
Pulse weight (Wh): 10
l
Offset (Wh): 0.0
l
Upper Range (Wh): 1000000000
The list is restricted to the values that correspond to the selected device type. If there is
only 1 possible pulse weight, the value is automatically set as for the iEM2000T pulse
meter.
8. Click Create and the new device appears in the device tree view.
9. In the device tree view, click the digital input to view the device parameters and measurements. The active energy is selected by default to be logged and published.
10. Repeat steps 3 through 9 to add other digital input devices.
Adding an Analog Input
Follow this procedure to add an analog input (for example, Pt100 temperature probe):
1. Click the Device Settings main tab.
2. Click the Com'X 510 in the device tree view.
3. In the Digital and analog inputs collapsible menu, select Create a new device on the
analog input to which the analog sensor is connected.
4. In the pop-up window, select the Schneider Electric Device Type (Pt100 temperature
probe) in the drop-down list.
5. Fill in the General Properties collapsible menu with
l
Name: Temperature probe PT100_1
l
Comment: none
l
Commodity: environmental parameters
l
Device Location: north outdoor
Refer to Common Properties on page 73 for further information.
6. Fill in the Monitored Area with
l
Building: Marseilles office
l
Floor: 1
© 2016 Schneider Electric. All rights reserved.
161
Appendices
Com'X 510 User Manual
l
Zone: outdoor
l
Usage: main meter
Refer to Common Properties on page 73 for further information.
7. Click Create and the new device appears in the device tree view.
8. In the device tree view, click the analog sensor to view the device parameters and
measurements.
9. Repeat steps 3 through 9 to add other analog input devices.
Discovering Connected Devices
The Com'X 510 can discover Modbus devices that are connected locally to the serial port
using the Modbus Discovery function.
Follow this procedure to discover connected Schneider Electric Modbus serial meters:
1. Click the Device Settings main tab.
2. Click the Com'X 510 in the device tree view.
3. Click Discover connected devices on the bottom left. This opens a Modbus Discovery pop-up window.
4. Enter a Slave ID min and Slave ID max. The default range is 1 to 10, and the allowable
range is 1 to 247.
5. Click Start to scan the connected devices that are displayed in a list.
6. Deselect any devices you do not want to add, then click Create, and all the discovered
devices appear in the device tree view.
Click a device to view the device parameters and measurements. The device name and the
measurement to be logged and published can be modified as in Modbus Devices on page 83.
Adding a Schneider Electric Modbus Serial Device
Modbus devices that are not connected locally cannot be discovered, but they can be added
manually using the following procedure.
This graphic shows the interface when adding a Modbus serial device:
162
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Appendices
Follow this procedure to add a Modbus serial device (for example, PM710 meter):
1. Click the Device Settings main tab.
2. Click the Com'X 510 in the device tree view.
3. In the Modbus Serial collapsible menu, select Create a new device on the input to
which the serial meter is connected.
4. In the pop-up window, select Schneider Electric Device Type (PM710 meter) from the
drop-down list.
5. Fill in the General Properties collapsible menu with
l
Name: PM710_1
l
Comment: none
l
Commodity: electricity
l
Device Location: sub-switchboard 2
Refer to Common Properties on page 73 for further information.
6. Fill in the Configuration collapsible menu with the Slave ID: 1.
7. Fill in the Monitored Area with
l
Building: Marseilles office
l
Floor: 2
l
Zone: west
l
Usage: computer room
Refer to Common Properties on page 73 for further information.
8. Click Create and the new device appears in the device tree view.
9. In the device tree view, click the Modbus serial devices to view the device parameters
and measurements.
© 2016 Schneider Electric. All rights reserved.
163
Appendices
Com'X 510 User Manual
10. Repeat steps 3 through 9 to add other Modbus serial devices.
Visualize the Data to Publish
Click the Measurements Table tab to display the measurements selected.
By default, active and reactive energies, indexes and environmental parameters are
automaticallypublished to the selected platform.
Publishing the Data to Energy Operation
The Commissioning tab allows you to start/stop the data logging and publication to Energy
Operation.
Follow this procedure to publish periodically to Energy Operation:
1. Click Commissioning main tab.
2. View the Notifications area for the status of your configuration. If any requested field or
parameters are missing, a link to the corresponding tab is displayed. Click the link to be
redirected to the tab.
3. Click Start data logging. Activates the logging of selected data from devices to be
retrieved, stored, and published.
4. Click Send full topology. Sends the metering architecture, associated with a meter or
sensor, to Energy Operation. See Common Properties on page 73 for more information
on metering architecture.
164
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Appendices
NOTE: If the topology is not sent to Energy Operation, a flat list of meters is created
under a site named Site Newmeters.
5. Click Test publication to send data to Energy Operation.
6. Click Start publication to send data to Energy Operation according to the frequency set
in Publication settings (See Configuring Publication Settings on page 157). The next
publication time is displayed.
© 2016 Schneider Electric. All rights reserved.
165
Appendices
Com'X 510 User Manual
Appendix B: Replacing the SD Card
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• This equipment must only be installed and serviced by qualified personnel.
• Apply appropriate personal protective equipment (PPE) and follow safe electrical work
practices. See NFPA 70E in the USA, CSA Z462 or applicable local standards.
Failure to follow these instructions will result in death or serious injury.
NOTICE
LOST DATA OR DATA CORRUPTION
Power down the Com'X 510 before inserting or removing the SD card. Otherwise, the
Com'X 510 will lose the ability to log and publish data.
Failure to follow these instructions will result in lost or corrupt data.
All data logged by the Com'X 510 is stored on the SD card. Data is lost when you replace the
SD card, which affects your ability to view historical data on board. We recommend backing
up the data if possible before replacing the SD card. (see Publication on page 41)
Contact Schneider Electric technical support to order the supported replacement SD card.
To replace the SD card:
1. Power down the Com'X 510.
2. Open the front cover and push down to remove the SD card.
3. Insert the new SD card.
4. Close the front cover and power up the Com'X 510.
5. Log in to the Com'X 510 and verify that the available storage in the banner reflects the
SD card capacity.
166
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Appendices
Appendix C: List of Supported Devices
Supported device types are described in the firmware release package. Go to
www.myenergyserver.com or www.schneider-electric.com for the most current list of
supported device types.
© 2016 Schneider Electric. All rights reserved.
167
Appendices
Com'X 510 User Manual
Appendix D: List of Certificate Authorities
This table describes the list of certificate authorities uploaded in the Com'X 510.
Owner
Owner User
DigiCert Assured ID Root CA
www.digicert.com
DigiCert Inc
–
US
TC TrustCenter Class 2 CA II
TC
TC TrustCenter Class 2
TrustCenter
CA
GmbH
–
DE
Certification Services
Division
Thawte
Consulting cc
Cape
Town/Western
Cape
ZA
SwissSign Platinum CA - G2
–
SwissSign AG
–
CH
SwissSign Silver CA - G2
–
SwissSign AG
–
CH
Certification Services
Division
Thawte
Consulting cc
Cape
Town/Western
Cape
ZA
Equifax Secure eBusiness CA-1
–
Equifax Secure
–
Inc.
UTN-USERFirst-Client Authentication
and Email
The
http://www.usertrust.co
USERTRUST
m
Network
Salt Lake
City/UT
US
Certification Services
Division
Thawte
Consulting
Cape
Town/Western
Cape
ZA
Entrust Root Certification Authority
www.entrust.net/CPS
is incorporated by
reference, (c) 2006
Entrust, Inc.
Entrust, Inc.
–
US
UTN-USERFirst-Hardware
The
http://www.usertrust.co
USERTRUST
m
Network
Salt Lake
City/UT
US
Certum CA
–
Unizeto Sp. z
o.o.
–
PL
AddTrust Class 1 CA Root
AddTrust TTP Network
AddTrust AB
–
SE
Thawte Premium Server CA
OID.1.2.840.113549.1.9.1=premiumserver@thawte.com
Thawte Server CA
OID.1.2.840.113549.1.9.1=servercerts@thawte.com
Thawte Personal Freemail CA
OID.1.2.840.113549.1.9.1=personalfreemail@thawte.com
168
Locality/ State
Count
ry
Certificate Name
US
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Appendices
Certificate Name
Owner User
Owner
Locality/ State
Count
ry
Entrust Root Certification Authority - G2
See
www.entrust.net/legalterms, (c) 2009 Entrust,
Inc.”(1)
Entrust, Inc.
–
US
Equifax Secure Certificate Authority
–
Equifax
–
US
QuoVadis Root CA 3
–
QuoVadis
Limited
–
BE
QuoVadis Root CA 2
–
QuoVadis
Limited
–
BE
DigiCert High Assurance EV Root CA
www.digicert.com
DigiCert Inc
–
US
ValiCert Class 1 Policy
Validation Authority
ValiCert, Inc.
ValiCert
Validation
Network
–
Equifax Secure Global eBusiness CA-1
–
Equifax Secure
–
Inc.
US
GeoTrust Universal CA
–
GeoTrust Inc.
–
US
thawte Primary Root CA - G3
Certification Services
Division, (c) 2008
thawte, Inc.(1)
thawte, Inc.
–
US
–
Class 3 Public Primary
Certification Authority
VeriSign, Inc.
–
US
thawte Primary Root CA - G2
(c) 2007 thawte, Inc.(1)
thawte, Inc.
–
US
Deutsche Telekom Root CA 2
T-TeleSec Trust Center
Deutsche
Telekom AG
–
DE
UTN-USERFirst-Object
The
http://www.usertrust.co
USERTRUST
m
Network
Salt Lake
City/UT
US
GeoTrust Primary Certification Authority
–
GeoTrust Inc.
–
US
Baltimore CyberTrust Code Signing Root
CyberTrust
Baltimore
–
IE
–
Class 1 Public Primary
Certification Authority
VeriSign, Inc.
–
US
Baltimore CyberTrust Root
CyberTrust
Baltimore
–
IE
–
Starfield Class 2
Certification Authority
Starfield
Technologies,
Inc.
–
US
http://www.valicert.com
OID.1.2.840.113549.1.9.1=info@valicert.
com
© 2016 Schneider Electric. All rights reserved.
169
Appendices
Com'X 510 User Manual
Certificate Name
Owner User
Chambers of Commerce Root
http://www.chambersig
n.org
Owner
AC
Camerfirma
SA CIF
A82743287
Locality/ State
Count
ry
–
EU
T-TeleSec GlobalRoot Class 3
T-Systems
Enterprise
T-Systems Trust Center
Services
GmbH
–
DE
VeriSign Class 3 Public Primary
Certification Authority - G5
VeriSign Trust Network,
(c) 2006 VeriSign, Inc.
VeriSign, Inc.
(1)
–
US
T-TeleSec GlobalRoot Class 2
T-Systems
Enterprise
T-Systems Trust Center
Services
GmbH
–
DE
TC TrustCenter Universal CA I
TC TrustCenter
Universal CA
–
DE
VeriSign Class 3 Public Primary
Certification Authority - G4
VeriSign Trust Network,
(c) 2007 VeriSign, Inc.
VeriSign, Inc.
(1)
–
US
VeriSign Class 3 Public Primary
Certification Authority - G3
VeriSign Trust Network,
(c) 1999 VeriSign, Inc.
VeriSign, Inc.
(1)
–
US
Class 3P Primary CA
–
Certplus
–
FR
Certum Trusted Network CA
Certum Certification
Authority
Unizeto
Technologies
S.A.
–
PL
Class 3 Public Primary Certification
Authority - G2
VeriSign Trust Network,
(c) 1998 VeriSign, Inc.
VeriSign, Inc.
(1)
–
US
GlobalSign
GlobalSign Root CA R3
–
–
UTN - DATACorp SGC
The
http://www.usertrust.co
USERTRUST
m
Network
Salt Lake
City/UT
US
–
Security
Communication
RootCA2
–
JP
170
TC
TrustCenter
GmbH
GlobalSign
SECOM Trust
Systems CO.,
LTD.
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Appendices
Certificate Name
Owner User
Owner
Locality/ State
Count
ry
GTE CyberTrust Global Root
GTE CyberTrust
Solutions, Inc.
GTE
Corporation
–
US
–
Security
Communication
RootCA1
SECOM Trust.
net
–
JP
TC TrustCenter Class 4 CA II
TC
TC TrustCenter Class 4
TrustCenter
CA
GmbH
–
DE
VeriSign Universal Root Certification
Authority
VeriSign Trust Network,
(c) 2008 VeriSign, Inc.
VeriSign, Inc.
(1)
–
US
GlobalSign
GlobalSign Root CA R2
GlobalSign
–
–
Class 2 Primary CA
–
Certplus
–
FR
DigiCert Global Root CA
www.digicert.com
DigiCert Inc
–
US
GlobalSign Root CA
Root CA
GlobalSign nvsa
–
BE
thawte Primary Root CA
Certification Services
Division, (c) 2006
thawte, Inc.(1)
thawte, Inc.
–
US
GeoTrust Global CA
–
GeoTrust Inc.
–
US
Sonera Class2 CA
–
Sonera
–
FI
Thawte Timestamping CA
Thawte Certification
Thawte
Durbanville/West
ZA
ern Cape
Sonera Class1 CA
–
Sonera
–
FI
QuoVadis Root Certification Authority
Root Certification
Authority
QuoVadis
Limited
–
BM
ValiCert Class 2 Policy
Validation Authority
ValiCert, Inc.
–
–
AAA Certificate Services
–
Comodo CA
Limited
Salford/Greater
Manchester
GB
AddTrust Qualified CA Root
AddTrust TTP Network
AddTrust AB,C –
SE
KEYNECTIS ROOT CA
ROOT
KEYNECTIS
FR
http://www.valicert.com
OID.1.2.840.113549.1.9.1=info@valicert.
com
© 2016 Schneider Electric. All rights reserved.
–
171
Appendices
Com'X 510 User Manual
Certificate Name
Owner User
Owner
America Online Root Certification
Authority 2
–
VeriSign Class 2 Public Primary
Certification Authority - G3
VeriSign Trust Network,
(c) 1999 VeriSign, Inc.
VeriSign, Inc.
(1)
AddTrust External CA Root
Locality/ State
America Online
–
Inc.
Count
ry
US
–
US
AddTrust External TTP
Network
AddTrust AB,C –
SE
America Online Root Certification
Authority 1
–
America Online
–
Inc.
US
Class 2 Public Primary Certification
Authority - G2
VeriSign Trust Network,
(c) 1998 VeriSign, Inc.
VeriSign, Inc.
(1)
–
US
GeoTrust Primary Certification Authority G3
(c) 2008 GeoTrust Inc.
(1)
GeoTrust Inc.
–
US
GeoTrust Primary Certification Authority G2
(c) 2007 GeoTrust Inc.
(1)
GeoTrust Inc.
–
US
SwissSign Gold CA - G2
–
SwissSign AG
–
CH
Entrust.net Certification Authority (2048)
www.entrust.net/CPS_
2048 incorp. by ref.
(limits liab.), (c) 1999
Entrust.net Limited
Entrust.net
–
–
GTE CyberTrust Root 5
GTE CyberTrust
Solutions, Inc.
GTE
Corporation
–
US
Global Chambersign Root - 2008,
OID.2.5.4.5=A82743287
–
AC
Camerfirma
S.A.
Madrid(2)
EU
Chambers of Commerce Root - 2008,
OID.2.5.4.5=A82743287
–
AC
Camerfirma
S.A.
Madrid(2)
EU
–
Go Daddy Class 2
Certification Authority
The Go Daddy
Group, Inc.
–
US
Entrust.net Secure Server Certification
Authority
www.entrust.net/CPS
incorp. by ref. (limits
liab.), (c) 1999
Entrust.net Limited
Entrust.net
–
US
VeriSign Class 1 Public Primary
Certification Authority - G3
VeriSign Trust Network,
(c) 1999 VeriSign, Inc.
VeriSign, Inc.
(1)
–
US
172
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Appendices
Certificate Name
Owner User
Owner
Locality/ State
–
Security
Communication EV
RootCA1
SECOM Trust
Systems CO.,
LTD.
Zscaler
Zscaler Inc.
www.zscaler.c
Santa Clara/CA
om
zscaler.net
Zscaler Inc.
–
Count
ry
JP
US
Zscaler Inc. Root CA
OID.1.2.840.113549.1.9.1=support@zsca
ler.com
Sunnyvale/Califo
US
rnia
(1) For authorized use only
(2) See current address
at www.camerfirma.com/address
© 2016 Schneider Electric. All rights reserved.
173
Appendices
Com'X 510 User Manual
Appendix E: IPv4 Address Settings
The Com'X 510 supports three different operating modes for assigning the IP address:
l
Static IPv4 (see Static IP Settings on page 174)
l
DHCP client (see DHCP Client on page 174)
l
DHCP server (see DHCP Server Over Ethernet Port on page 175 or DHCP Server Over
Wi-Fi on page 175)
Static IP Settings
In the Com'X 510, you can define the IPv4 addresses of the Ethernet interface, subnetwork
mask, and default gateway. These settings must be consistent with the network policy of the
site. The IT administrator of the site should be contacted to provide this information.
DHCP Client
You can configure the Com'X 510 so that the IPv4 address is automatically set by the DHCP
server facility. The IT administrator of the site can be asked to configure the DHCP server to
systematically assign the same IPv4 address to the Com'X 510.
Follow this procedure to get a fixed IPv4 address with DHCP server:
1. Provide the local IT manager with the MAC address of the Com'X 510 Ethernet port 1.
The address can be found on the label on the front face of the device or in the About
page.
2. Ask the IT manager to provide a fixed IPv4 address so that the same IP address is
always assigned to the Com'X 510. The IP address is to be given by the IT manager.
3. Write down the IPv4 address:
l
l
on the label sheet provided with the Com'X 510. This sheet can be stuck on the inside
of the cover.
in the space provided in the Ethernet configuration collapsible menu in Settings
> General Settings > Network Settings (See Selecting a Network Configuration on
page 31.)
4. Check that the IT manager has added the Com'X 510 to the DHCP server.
NOTE: It is also possible to log in by entering the IP address provided by the IT manager in
the address bar of the browser.
This graphic shows the MAC address on the label of the Com'X 510:
174
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Appendices
DHCP Server Over Ethernet Port
You can configure the Com'X 510 so that it assigns IP addresses to the network. In that
case, the Com'X 510 configures its Ethernet interface Eth2 with the IP address 10.25.1.1.
The Com'X 510 also starts an internal DHCP server. It enables you to assign automatically
an IP address, consistent with its own address, to any devices connected to the same
network and configured to operate as DHCP clients.
IP addresses assigned by the Com'X 510 are in the subnetwork 10.25.1.0/24 (starting from
10.25.1.65, 10.25.1.66, and so on). The Com'X 510 has no routing capabilities. As a result,
no Default Gateway nor Domain Name Server are sent by this DHCP server.
The IT administrator of the site should be contacted to confirm that the network where the
Eth2 interface of the Com'X 510 is connected:
l
is separated from the rest of the site network installation.
l
does not disturb another DHCP server.
DHCP Server Over Wi-Fi
When a Wi-Fi key is connected to the Com'X 510, you can configure the Com'X 510 so that it
creates a Wi-Fi access point.
In that case, the Com'X 510 creates a Wi-Fi network with an SSID using the same name as
the Com'X 510 but without any access restriction (no WEP nor WPA authentication) in this
mode. The Com'X 510 configures its Wi-Fi interface with the IP address 10.25.2.1.
The Com'X 510 also starts an internal DHCP server on this Wi-Fi interface. It enables you to
assign automatically an IP address, consistent with its own address, to any Wi-Fi devices
that are configured to operate as DHCP clients.
© 2016 Schneider Electric. All rights reserved.
175
Appendices
Com'X 510 User Manual
IP addresses assigned by the Com'X 510 are in the subnetwork 10.25.2.0/24 (starting from
10.25.2.65, 10.25.2.66, and so on). The Com'X 510 has no routing capabilities. As a result,
no Default Gateway nor Domain Name Server are sent by this DHCP server.
Remote Access with Windows Operating Systems
You can remotely access the Com'X 510 by using an IP address under Windows XP. The IT
administrator should be requested to provide a fixed IP address to assign systematically the
same IP address to the Com'X 510.
With Windows 8, Windows 7, or Vista, the Com'X 510 is accessible under Windows Explorer
(see With Windows 7/Vista on page 18) when connecting the PC to the same LAN. It is not
necessary to know the IP address.
176
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Appendices
Appendix F: Modbus Register Mapping
Discovery Feature
The product responds to the Modbus function code FC43-14 with the following values: l
The VendorName = Schneider Electric
l
The ProductCode = EBX510
l
The ProductName = Com'X 510
l
The MajorMinorRevision = the Com'X 510 version.
Com'X 510 Register Mapping
The following values can be read only through Modbus function codes FC03-FC04.
Address Register
Object
Size
(Word)
Format
Unit
Range
Comments
–
See note 1.
0–
0x003F Can be read with Modbus code
FC01 (coil 38400 - 38405).
Bitmap
–
See note 2.
0–
0x003F Can be read with Modbus code
FC01 (coil 38416 - 38421).
2
INT32U
–
0–4G
See note 3.
Running hours DI1
2
INT32U
sec
0–4G
See note 4.
8919
Pulses count DI2
2
INT32U
–
0–4G
See note 3.
8920
8921
Running hours DI2
2
INT32U
sec
0–4G
See note 4.
8922
8923
Pulses count DI3
2
INT32U
–
0–4G
See note 3.
8924
8925
Running hours DI3
2
INT32U
sec
0–4G
See note 4.
8926
8927
Pulses count DI4
2
INT32U
–
0–4G
See note 3.
2400
Digital Input
Validity - Bit 0..5
2400
2401
Digital Input - Bit
0..5
1
8914
8915
Pulses count DI1
8916
8917
8918
2399
© 2016 Schneider Electric. All rights reserved.
1
Bitmap
177
Appendices
178
Com'X 510 User Manual
8928
8929
Running hours DI4
2
INT32U
sec
0–4G
See note 4.
8930
8931
Pulses count DI5
2
INT32U
–
0–4G
See note 3.
8932
8933
Running hours DI5
2
INT32U
sec
0–4G
See note 4.
8934
8935
Pulses count DI6
2
INT32U
–
0–4G
See note 3.
8936
8937
Running hours DI6
2
INT32U
sec
0–4G
See note 4.
8970
8971
Pulses count DI1
2
FLOAT32 –
–
See note 3.
8972
8973
Pulses count
flow - DI1
2
FLOAT32 1/sec –
See note 3.
8974
8975
Pulses count DI2
2
FLOAT32 –
–
See note 3.
8976
8977
Pulses count
flow - DI2
2
FLOAT32 1/sec –
See note 3.
8978
8979
Pulses count DI3
2
FLOAT32 –
–
See note 3.
8980
8981
Pulses count
flow - DI3
2
FLOAT32 1/sec –
See note 3.
8982
8983
Pulses count DI4
2
FLOAT32 –
–
See note 3.
8984
8985
Pulses count
flow - DI4
2
FLOAT32 1/sec –
See note 3.
8986
8987
Pulses count DI5
2
FLOAT32 –
–
See note 3.
8988
8989
Pulses count
flow - DI5
2
FLOAT32 1/sec –
See note 3.
8990
8991
Pulses count DI6
2
FLOAT32 –
–
See note 3.
8992
8993
Pulses count
flow - DI6
2
FLOAT32 1/sec –
See note 3.
9999
10000
Raw value - AI1
2
FLOAT32 (*)
–
See note 5.
10001
10002
Raw value - AI2
2
FLOAT32 (*)
–
See note 5.
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Appendices
1. One bit is set for each digital input (DI) used in the Com'X 510.
2. One bit is set for each digital input configured as a contactor or an impulse relay, if this device is closed.
3. This value is valid only if the digital input is configured as a pulse meter
4. This value is valid only if the digital input is configured as a contactor or an impulse relay
5. If the sensor connected to the analog input (AI)
l
is a PT100 or PT1000, the raw value is the sensor temperature.
l
is a 0-10V sensor, the raw value is the voltage value [0–10V].
l
is a 0-20mA sensor, the raw value is the current value [0–0.020A].
EM4300 Register Mapping
The following values can be read only through Modbus function codes FC03-FC04.
Address Register
Description
Data
Type
Size
1
2
Product Identifier (17150)
1
2
3
Reserved
1998 –
2000
2001
Frequency
2
2002
2003
Power Factor A
2
2004
2005
Power Factor B
2
2006
2007
Power Factor C
2
2008
2009
Apparent Power A
2
2010
2011
Apparent Power B
2
2012
2013
Apparent Power C
2
2014
2015
Apparent Power
2
2016
2017
Reactive Power A
2
2018
2019
Reactive Power B
2
© 2016 Schneider Electric. All rights reserved.
INT16U
FLOAT32
FLOAT32
FLOAT32
FLOAT32
FLOAT32
FLOAT32
FLOAT32
FLOAT32
FLOAT32
FLOAT32
Update
Frequency
Units
–
<< 1 Minute
–
–
Hz
1 Minute
–
1 Minute
–
1 Minute
–
1 Minute
VA
1 Minute
VA
1 Minute
VA
1 Minute
VA
1 Minute
VAR
1 Minute
VAR
1 Minute
179
Appendices
Com'X 510 User Manual
Address Register
180
Description
Data
Type
Size
2020
2021
Reactive Power C
2
2022
2023
Reactive Power
2
2024
2025
Active Power A
2
2026
2027
Active Power B
2
2028
2029
Active Power C
2
2030
2031
Active Power
2
2032
2033
Voltage A-N
2
2034
2035
Reserved
266
2300
2301
Apparent energy delivered - received nonresettable
2304
2305
2308
FLOAT32
Update
Frequency
Units
VAR
1 Minute
VAR
1 Minute
W
1 Minute
W
1 Minute
W
1 Minute
W
1 Minute
V
1 Minute
–
–
–
4
INT64
VAh
1 Minute
Apparent energy A delivered - received nonresettable
4
INT64
VAh
1 Minute
2309
Apparent energy B delivered - received nonresettable
4
INT64
VAh
1 Minute
2312
2313
Apparent energy C delivered - received nonresettable
4
INT64
VAh
1 Minute
2316
2317
Reactive energy delivered - received nonresettable
4
INT64
VARh 1 Minute
2320
2321
Reactive energy A delivered - received nonresettable
4
INT64
VARh 1 Minute
2324
2325
Reactive energy B delivered - received nonresettable
4
INT64
VARh 1 Minute
2328
2329
Reactive energy C delivered - received nonresettable
4
INT64
VARh 1 Minute
2332
2333
Active energy delivered - received nonresettable
4
INT64
Wh
1 Minute
2336
2337
Active energy A delivered - received nonresettable
4
INT64
Wh
1 Minute
FLOAT32
FLOAT32
FLOAT32
FLOAT32
FLOAT32
FLOAT32
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
Appendices
Address Register
Description
Data
Type
Size
Update
Frequency
Units
2340
2341
Active energy B delivered - received nonresettable
4
INT64
Wh
1 Minute
2344
2345
Active energy C delivered - received nonresettable
4
INT64
Wh
1 Minute
2348
2349
Apparent energy delivered - received
4
INT64
VAh
1 Minute
2352
2353
Apparent energy A delivered - received
4
INT64
VAh
1 Minute
2356
2357
Apparent energy B delivered - received
4
INT64
VAh
1 Minute
2360
2361
Apparent energy C delivered - received
4
INT64
VAh
1 Minute
2364
2365
Reactive energy delivered - received
4
INT64
VARh 1 Minute
2368
2369
Reactive energy A delivered - received
4
INT64
VARh 1 Minute
2372
2373
Reactive energy B delivered - received
4
INT64
VARh 1 Minute
2376
2377
Reactive energy C delivered - received
4
INT64
VARh 1 Minute
2380
2381
Active energy delivered - received
4
INT64
Wh
1 Minute
2384
2385
Active energy A delivered - received
4
INT64
Wh
1 Minute
2388
2389
Active energy B delivered - received
4
INT64
Wh
1 Minute
2392
2393
Active energy C delivered - received
4
INT64
Wh
1 Minute
2396
2397
Reserved
16
–
–
–
2412
2413
ZigBee link quality indicator (LQI)
1
INT16U
–
<< 1 Minute
2413
2414
dBm
<< 1 Minute
2415
2416
Zigbee packet error rate over last hour
2
–
<< 1 Minute
2417
2418
ZigBee network extended network PAN ID 1
4
–
<< 1 Minute
2421
2422
Zigbee radio output Power
2
dBm
<< 1 Minute
ZigBee radio signal strength indicator (RSSI)
© 2016 Schneider Electric. All rights reserved.
2
FLOAT32
FLOAT32
INT64U
FLOAT32
181
Com'X 510 User Manual
A
analog inputs
accessing through gateway 50
adding 77, 161
deleting 79
modifying 77
reconnecting 78
replacing 78
troubleshooting 147
C
certificates 60
Com'X
architecture 13
troubleshooting 150
user interface 22
CSV export
exported data 79
switch mode 32
upstream/downstream 33
Ethernet devices
adding 77
deleting 79
modifying 77
reconnecting 78
replacing 78
events 64
creating 66
custom 65
deleteing 67
editing 67
predefined 65
F
firewall 58
firmware
upgrading 139-140
FTP 43
G
GPRS
EBXA-GPRS 34, 37
EBXA-GPRS-SIM 34, 37
network 31
reboot cases 31
status 159
troubleshooting 150
D
date and time
Com'X 29, 157
devices 103
device discovery 162
device IDs
local 52
local for Zigbee 88
slave 52
Zigbee 52
digital inputs
accessing through gateway 50
adding 77, 159
deleting 79
modifying 77
reconnecting 78
replacing 78
troubleshooting 147
H
historical data
dashboards 98
L
logging
intervals 50, 157
maintenance 133
starting/stopping 92
login
multiple sessions 20
E
M
Energy Operation 154
exported data 79
publication 41, 164
publication ID 46
site information 49
Ethernet
accessing through 18
advanced settings 55
configuration 33
reboot cases 31
settings 32
main meter
adding custom 123
connecting custom 124
creating custom 121
measurement properties 121
signal properties 121
Modbus gateway 51
TCP/IP filtering 53
Modbus serial devices
adding 77, 85, 162
custom 112
182
© 2016 Schneider Electric. All rights reserved.
Com'X 510 User Manual
deleting 79
discovering 83
modifying 77
reconnecting 78
replacing 78
troubleshooting 148
P
password
changing 21
first login 21
login 20
session timeout 22
proxy 39
publication 157
CSV 46
Energy Operation 157
Ethernet 158
FTP 43
GPRS 159
HTTP 43
HTTPS 43
publication ID 46
RSP connection 47
SMTP 45
starting 93
transfer protocols 42
pulse meters 81
W
web browser
for PC 17
for tablet 17
Wi-Fi
access point settings 48
accessing through 19
activating 48
deactivating 49
troubleshooting 150
Z
ZigBee
discovery 88
Modbus registers 179
network configuration 56
R
real time data
device summary 96
single device 95
Remote Services Platform 15
exported data 79
firmware upgrade 140
publication 47
replacing Com'X 141
resetting password 143
restoring configuration 137
saving configuration 135
resistance temperature detectors (RTD) 83
measurement properties 83
measurement table 83
S
switch mode 32
U
upstream/downstream mode 33
USB
firmware upgrade 140
restoring configuration 137
saving configuration 136
uploading configuration 139
© 2016 Schneider Electric. All rights reserved.
183
Com'X 510 Energy Server
User Manual
Schneider Electric
35 rue Joseph Monier
DOCA0098EN-04 07/2016
92500 Rueil-Malmaison, France
Replaces Document DOCA0098EN-03 04/2016
www.schneider-electric.com
© 2016 Schneider Electric. All Rights Reserved.
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