complete setup and programming manual for xt-ip620

Document #2029-XTIPIN
COMPLETE SETUP AND PROGRAMMING MANUAL
FOR
XT-IP620
*A Videofied CMA/XMA/WMB Alphanumeric Keypad or Frontel TMT2 is required for
programming and maintenance*
CMA
XMA
WMB
2012/1/9 Ed 1.1
Setup and Programming manual for XT-IP620 series
Table of Contents
Page
FCC
3
Installation Guidelines
4
Introduction
5
Initial Programming
6-15
Device Installation
16
Entering Badges and Access Codes
17-18
Choosing Siren Options
18
Disabling Monitoring
19
Ethernet Parameters and Testing
20
Testing Device RF Level
21
XTIP Power Chart
22
Arming Input Wiring Diagram
23
Testing to Central Station
24
Mounting Control Panel
25
Troubleshooting
26-28
After Initial Programming Flow Chart
29-30
Addendum
31-33
Battery Specifications
Finding Manufacture Week/Year
Event Log Ethernet Codes
Additional System Quick Codes
Replacing Device and Control Panel batteries
Checking Control Panel Firmware
31
32
32
32
33
33
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Setup and Programming manual for XT-IP620 series
Regulatory Information for USA and Canada
FCC Part 15.21 Changes or modifications made to this equipment not expressly approved by RSI
Video Technologies may void the FCC authorization to operate this equipment.
FCC Part 15.105 Class B
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
 Consult the dealer or an experienced radio/TV technician for help.
Radiofrequency radiation exposure information according 2.1091 / 2.1093 / OET bulletin 65
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of 20 cm
between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
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Setup and Programming manual for XT-IP620 series
Basic Setup Guidelines for Installation and Programming
Pre-Setup
1) Obtain the account number and IP/Domain information from the Central Station.
System Programming and Setup
1) Setup and program the system in the office or in your vehicle. DO NOT MOUNT THE DEVICES.
(Pages 6-15)
2) Add user codes and or badges after initial programming. (Pages 17-18)
3) Disable monitoring so that signals are not sent until you are ready to send them. (Page 19)
Deploying the System on Site
1) Place the panel where you want to mount it and run the Ethernet cable. In Maintenance run the ETH.
STATUS test to make sure you are receiving an IP. (Page 20)
2) Deploying Devices: Use your keypad to run the RF test for each device. If you get a 9/9 for your RF
test on the first device, then mount it. If not, you will need to move the device to get optimal signal.*
(Page 21)
3) Re-enable monitoring before you send signals (Page 19)
a. If you are currently using TMT Installer to program the system you can now take still pictures
from each MotionViewer using the software. See TMT Installer Users Manual available on
http://support.videofied.com
4) Once you have everything mounted, arm the system and trip one MotionViewer at a time. Make sure
you stand in front of each MotionViewer for 10 seconds so the central station has some video to look
at. (Page 24)
5) After you have sent signals to central station, call to verify.
The following pages will go through each one of these steps and, if you have any issues please consult the
troubleshooting section Pages 26-28. If you still cannot resolve the issue, please feel free to call technical
support through live support chat and ticket submission at support.videofied.com.
Sleeping mode and Wake-up on the CMA:
They keypad backlight will go out after 30 seconds of inactivity. When you press a button the keypad wakes up. The first touch on
the pad that wakes it up will not be a registered command and will only wake up the keypad.
Sleeping mode and wake-up on the XMA/WMB:
The keypad backlight will go out after 30 seconds of inactivity. The first touch on the keypad will wake up the keypad and will
register as a command to the control panel.
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Setup and Programming manual for XT-IP620 series
Introduction:
Description:
The XT-IP620 control panel is a Videofied wireless, battery operated hybrid alarm system.
It is designed for residential, small business and commercial security applications. The XTIP620 provides integrated Video Verification and features an Ethernet communication
path.
The XT-IP620 has programmable inputs and outputs. XT-IP620 also features mapping
where an external input can be used to generate a video clip from a MotionViewer.
Supervised Wireless Technology:
The XT-IP620, along with all Videofied devices, uses the patented S2View® - Spread
Spectrum, Videofied, Interactive, AES Encrypted Wireless technology, providing
optimum signal integrity and security.
The bi-directional RF communication path between all devices and the system control
panel guarantees high signal reliability. Integrated antennas eliminate protruding wires or
rods, which are difficult to install, unsightly to consumers and potentially troublesome if
damaged.
The panel supervises every device (excluding the remote key fob) to validate current
open/close state, tamper condition, serial number, date of manufacture, firmware revision,
and battery status.
In order for an installation to be UL compliant you must follow the
specifications in the table below:
Type
Audio
Audio
Delays
Specifications
When a MotionViewer is
installed on the system you
may not have the siren sound
for less than 60 seconds
If no MotionViewer is installed
on the system you may not
have the siren sound for less
than 240 seconds
When a MotionViewer is
installed on the system the
Entry delay must be 45 seconds
Location In Manual
Page 30
Page 30
Page 9
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Setup and Programming manual for XT-IP620 series
SETUP MANUAL FOR
XT-IP620 SERIES PANEL
*THIS SYSTEM REQUIRES A CMA/WMB/XMA or TMT2 INSTALLER SOFTWARE FOR
PROGRAMMING*
**TO TRANSMIT ALARMS AND VIDEO VIA ETHERNET, THE SYSTEM REQUIRES AN
EXTERNAL POWER SUPPLY WITH 4 ALKALINE BATTERIES FOR BACK-UP (PP4)**
XT Initial Programming
Open the Control Panel
Using a #1 Phillips screwdriver, remove
the 2 screws holding the cover on.
The cover will fold off the panel like a
book with the curved side acting like the
binding. The same technique is used
when placing the cover back onto the
unit.
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Setup and Programming manual for XT-IP620 series
Connect the RJ45 (Ethernet
cable) to the panel
Plug the RJ45 cable into the
Ethernet jack on the control
panel. The cable can be routed
back through the wire channel to
make sure it does not get
pinched.
Important:
When the panel attempts a
transmission via Ethernet a
red LED will flash.
Obtaining WMB/XMA Keypad Special Characters
Obtaining CMA Keypad Special Characters
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Setup and Programming manual for XT-IP620 series
Power Option (PP4)
4 x E95VP Alkaline D-Cell + 12v 2amp DC Class 2
power supply (not supplied)
Used for Standalone or Xtender mode where
Programmable Inputs/Mapping, Programmable
Outputs, Ethernet connection, or SMS will be used
E95VP Specifications:
Operating Temp: 0°F to 130°F
Power Supply Requirements
Output Voltage (volts)
12
Output Current (mA)
2000
Class 2 (For UL
Certifications
Compliance)
E95VP Technical Specifications
Nominal Capacity
8900 mA hours
Nominal Voltage
1.5 V
WARNING:
1.
DO NOT USE ALKALINE BATTERIES IF INSTALLING
BELOW 30° F
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Setup and Programming manual for XT-IP620 series
XT-IP620 Programming
Reset the XTIP Panel:
Press and hold programming button () for 10sec until the
Indicator LED blinks twice

Press and instantly release the programming button ().
The indicator LED will blink once. The panel is now in ‘Learn
Mode’ for the CMA/XMA/WMB keypad.
*NOTE: If you are having issues
pairing the keypad to the panel,
please refer to the troubleshooting
section.

Programming Device/Keypad
Insert all three batteries into the CMA/XMA/WMB and press
both the ESC/NO and CLR keys at the same time and
release.
The indicator LED on the keypad will blink rapidly.
RSI (c)20##
www.RsiAlarm.com
or
<======XX======>
CLR & ESC/NO
KEYPAD 1
RECORDED
YES/OK
<- LANGUAGE : ->
ENGLISH (US/AUS)
Other languages are available by scrolling with arrows.
ITALIANO, NEDERLANDS, DEUTSCH, CASTELLANO,
SVENSKA, PORTUGUES, FRANCAIS
Press YES/OK for the selected one.

or
 for language selection
YES/OK to apply
*NOTE: Once a language is chosen
it cannot be changed in
programming.
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Setup and Programming manual for XT-IP620 series
The Radio Range test must be run during device recording
to ensure proper pairing with the control panel. This test the
number of successful pings between the device and the
control panel. The keypad will display a real time RF level
for the device that is being tested. This test will run until
stopped and should be run for at least 30 seconds to
receive accurate results.
RADIO RANGE
TEST ?
YES/OK
RF TEST
x/9
The RF level must be 9/9 for reliable transmission.
RADIO RANGE
TEST ?
YES/OK
ESC/NO
ENTER THE
INSTALLER CODE
Wait while the screen changes
From here until the end of initial programming
you will not be able to step back to a previous
parameter. All parameters can be changed after
initial programming has been completed.
4 TO 6 DIGITS
THEN YES/OK
INSTALLER CODE:
Use the Alphanumeric Keypad to enter the Installer Code
*This code is important to keep track of. There is no back
door to the system
INSTALLER CODE:
xxxx
CONFIRM CODE
RE-ENTER CODE
YES/OK
CONFIRM CODE
xxxx
You may name the installer code using the Alphanumeric
Keypad. If you leave the name blank it will default to
‘ACCESS 1’
CODE NAME:
YES/OK
ACCESS 1
ENTRY COMPLETE
Wait while the screen changes


Use the
or
to choose between Auto and
manually configuring the Date and Time
SETTING
DATE AND TIME
SETTING:
AUTO
SETTING:
MANUAL
YES/OK
Auto: You will use the arrow keys to choose the UTC time
zone that the panel will be installed at followed by the exact
location within the time zone.
TIMEZONE:
UTC-05
DATE (Year) :
13/
YES/OK
Manual: Use the arrow keys to define the year/ Month/ Day/
Hour/ Minute.
UTC-06:
CENTRAL (US/CAN)
DATE (Month) :
13/11/
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DATE (Day) :
13/11/05
YES/OK
TIME (HOUR) :
10:00
YES/OK
DATE (Minutes) :
10:53
YES/OK
YOU MUST ALWAYS CHOOSE ‘YES/OK’
CONNECTED TO
MONITOR.STATION?
YES/OK
ACCOUNT NUMBER?
Use the Alphanumeric Keypad to enter in a 4-8 digit account
number provided by the Central Station
ACCOUNT NUMBER:
99865123
YES/OK
Other periods are available:
24 hours, 12 hours,1 hour, 7 days No Test

Use arrows for the selection and press
YES/OK to
confirm.
*We suggest at least a 24 hour test
PERIODIC TEST:
24 HOURS

or
and

Use the arrow keys +
YES/OK to choose the Hour and
Minute the periodic test will happen.
 for period selection
YES/OK to apply
TEST HOUR:
00:00
YES/OK
TEST MINUTE:
00:00
YES/OK
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CODE/STATE modification
These are the default transmitted events:
Device
Event
Alert
Event
Panel Reset
Not Transmitted
Panel Batteries
Event/Restore
AC Power
Event/Restore
Phoneline Fault
Not Transmitted
Tamper
Event/Restore
Device Batt.
Event/Restore
Radio Jamming
Not Transmitted
Supervision
Event/Restore
Periodic Test
Event
Wrong Codes
Not Transmitted
Duress Code
Event
Alarm Memory
Not Transmitted
Arm/Disarm
Not Transmitted
Fire
Event/Restore
Medical Assist
Event
Ethernet
Event/Restore
CODE/STATE
MODIFICATION?
YES/OK
TRANS. STATE
MODIFICATION
YES/OK
List of all
events
ESC/NO
ESC/NO
TRANS. STATE
MODIFICATION
If you would like to change the state


to toggle
press
YES/OK and use the
or
between:
Alarm – Appearance
Alarm/End – Appearance and Restoral
Not Transmitted – Not Transmitted
ESC/NO
SERVER
ADDRESSES?
YES/OK
If you would like the default press ESC/NO
Your IP1 address is given to you by your Central Station.
IP 1 ADDRESS
YES/OK
YES/OK to enter into the parameter and use the
Keypad to complete the address. Press  YES/OK to
confirm your entry and the  arrow to move to the next
Press
IP1 ADDRESS:
xxx.xxx.xxx.xxx
parameter. *You will use either an IP address or a Domain
Name but not both
*When entering an IP address you must enter all 12 digits
including preceding zeros.
Your Domain Name is given to you by your Central Station.
YES/OK to enter into the parameter and use the
Keypad to complete the name. Press  YES/OK to
confirm your entry and the  arrow to move to the next
YES/OK
DOMAIN NAME 1
Press
parameter. *You will use either an IP address or a Domain
Name but not both leave it blank if an IP has already been
entered.
The Port is given to you by your Central Station. By default
the panel will use 888. If you need to modify the port press
YES/OK key to enter into the parameter and the
keypad to complete the port. Press  YES/OK to confirm
and the  arrow to move to the next parameter.

YES/O
K
DOMAIN NAME 1:
xxxxx.xxx.xxx
YES/OK
PORT 1
YES/OK
the

PORT 1:
xxx
Continue through IP2 and TMT IP.
Once you have entered all valid parameters press ESC/NO
to return to the main menu then ESC/NO again to move to
the next parameter.
ESC/NO
SERVER
ADDRESSES?
ESC/NO
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ETHERNET
PARAMETERS
DHCP:
ENABLE OR DISABLE
OU INACTIF
DISABLE
PANEL IP
•
These parameters are not necessary if you choose
DHCP ENABLE
•
These parameters are the local network parameters.
It’s necessary to configure all these parameters if
DHCP is disabled.
IP MASK
ENABLE
GATEWAY
IMPORTANT: Verify that the IP address selected is
available on the Network.
PRIMARY DNS
SECONDARY DNS
ETHERNET
PARAMETERS?
ESC/NO
During this test, the panel tries to connect to the local
Ethernet Network. The result of this test can be:

If the connection is successful: the local
IP of the panel will be displayed (with right
arrow you can display other Ethernet
parameters – IP Mask, primary & secondary,
Gateway).



ETH. STATUS?
TEST IN PROGRESS
OK/YES/OK = END
ETHERNET OFF NO STATUS: the Ethernet
module is switched off. Please verify that the
Ethernet cable is connected and try again.
CABLE OR NETWORK ABSENT: the panel
doesn’t detect Ethernet Cable or Network.
DHCP ERROR: the panel is not able to get
an IP from the DHCP. DHCP may be
enabled but the network may not have a
DHCP lease available.
YES/OK
PANEL IP
xxx.xxx.xxx.xxx
ETH. STATUS?
ESC/NO
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
Enter the name of the logical area 1 +
YES/OK. Repeat
this step for areas 2, 3, 4. Refer to page 4 for more
information.
AREAS
CONFIGURATION
Press ESC/NO if you want to let default value.
Note: Areas are designed to define logical separation
between groups of devices.
AREA NAME 1:
ARMING OPTION: Your choice will depend on how you are
arming the system.
From the host: Will make the XT a piggyback/xtender
system that arms and disarms off the latching of 9-12v on
the arming inputs.
ARMING OPTION:
Standalone

ARMING OPTION:
From the host
Standalone: Will make the XT a solo system controlled by
arming and disarming using Videofied peripheral devices.
Other values are available:
2 min, 1 min, 45 sec
Use the arrows for the selection and
YES/OK to confirm.
Other values are available:
2 min, 1 min, 45 sec, 30 sec, 15 sec
Use the arrows for the selection and
YES/OK to confirm.
EXIT DELAY:
45 Sec
ENTRY DELAY:
15 Sec
Go to Page 15 to continue
with standalone programming
Using the control panel in the FROM THE HOST mode will only be able to arm and disarm by latching
9-12v to one of the two inputs. Wiring diagrams available on page 26.
Arming input 1 will control the arming and disarming of devices in areas 1 and 2. Where devices in
area 1 are subject to the Entry Delay.
Arming input 2 will control the arming and disarming of devices in areas 3 and 4. Where devices in
area 3 are subject to the Entry Delay.
ARMING OPTION :
From The Host
Mode Slow : Used for following the arming and disarming of
the host system. This will arm each device one at a time
conserving battery life.
Mode Fast : Used to instant arm all devices while sacrificing
battery life.
MODE:
Slow
YES/OK

YES/OK
YESMODE:
 
/OK Fast
YES/OK
ENTRY DELAY
Enter the value for your Entry Delay up to 255 seconds and
press
YES/OK.

VALUE:(0-255)
(000):
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
By entering a value using the keypad, up to 600 seconds,
the transmission of any event will be delayed that many
seconds.
TRANSMISSION
DELAY
Enter the value you would like for the Transmission Delay
Value: (0-600)
(000):
and press
YES/OK

YES/OK
Arming Confirmation is the number of seconds the system
will wait to arm after voltage is latched on the arming input.
This feature can be used as an exit delay.
Enter the value you would like for the Arming Confirmation
and press
ARMING
CONFIRMATION
YES/OK

Value: (0-240)
(0):
YES/OK
RECORDING
DEVICES
Each device has a unique programming button. Please
reference the Installation Sheet for the device you would like
to program.
PRESS PROGRAM
BUTTON OF DEVICE
*Note: If you are having issues pairing a device to the panel,
please refer to the troubleshooting section.
Press YES/OK on Radio Range Test? You must allow the
Radio Range test to run for at least 30 seconds (9/9) before
stopping the test by pressing YES/OK.
YES/OK
(Device Type) #
Recorded
RADIO RANGE
TEST?
RF TEST
x/9
Press ESC/NO if first Radio Range Test was successful.
Use the arrow keys to select the proper area. Devices that
need an entry/exit delay should be set to AREA 1. Devices
that must be instant trigger should be AREA 2, 3, or 4. Press
YES/OK.
RADIO RANGE
TEST?
AREA ALLOCATION:
NAME LOCATION:
FUNCTIONAL
DEVICE TEST?
ENTERING A NEW
DEVICE?
YES/OK
or ESC/NO
CLOSE THE PANEL
Before completing programming make sure that all tampers
are depressed by verifying that each devices indicator LED is
off.
OPERATION
COMPLETED?
YES/OK
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Device Installation
DCV651 – Outdoor MotionViewer / BR651 Outdoor Badge Reader
Place batteries in Device. Wait for LED to turn on. Press and release the programming
button.
DCV601 – Indoor MotionViewer / ITR601 – Indoor Blind PIR
Place batteries in device. Wait for LED to turn on behind PIR lens. Press and release the
programming button.
DCV601
ITR601
CT601 – Door/Window Contact
Place battery into the door/window contact. Wait for LED to turn on. Press and release the
programming button.
RC601 – Remote Control Fob
Press and hold the ON and OFF keys at the same time for 5 counts of Mississippi and
release.
SE651/601 – Indoor and Outdoor Sirens
Place all batteries into the siren. Wait for the LED to turn on right above the programming
button. Press and release the programming button.
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Entering a Badge or Access Code for Arming/Disarming
After Initial programming has been completed, you are not able to arm and disarm the system until
you enter a user code or badge (the installer code cannot arm and disarm the system). Codes can
be 4-6 digits and the 4th digit must be 2 values higher or lower than any other code on the system:
Example: User code 1234, next code cannot be 1235, 1236, 1233, or 1232 – These are reserved for
Silent Duress and Audible Duress. The XT system can accept up to 19 Badges or Access codes in
any combination.
10/12/27 10:53
DISARMED LVL:1
You must first change the access level to 4. Right Arrow to
Access Level and press YES/OK. Use the arrow keys to
move to Level 4 and press YES/OK. When prompted with
Badge Or Code enter the installer code followed by YES/OK.
Press the
ACCESS LEVEL:
4
YES/OK
BADGE OR CODE
****
arrow to move to BADGES ACCESS CODES.
BADGES ACCESS
CODES
YES/OK
ENTER A
BADGE/CODE
YES/OK
Enter a 4-6 digit user code or present a badge to the reader
for 2 seconds.
BADGE OR CODE:
****
YES/OK
Confirm the code by re-entering.
CONFIRM THE
CODE:
Badge
Presented
YES/OK
Use the keypad to name the badge or code or leave it blank
for the default name: ACCESS #.
CODE NAME:
NAME OF BADGE:
YES/OK
YES/OK
ENTRY COMPLETE
If you are entering any additional codes press YES/OK. If you
have completed entering Badges and Codes press and hold
ESC/NO for 5 seconds to return to the main manu.
Reserved codes
000000
ENTER A
BADGE/CODE
Reserved codes
Reserved codes
From 9998 to 9999
All codes +1
From 99998 to 99999
All codes +2
From 999898 to 999999
All codes -1
From 314157 to 314159
All codes – 2
A total of 186 codes are forbidden
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Access level
Definition & rights
LVL1
Stand by level
LVL2
Restricted USER level where it is only possible to arm/disarm the system.
LVL3
USER level where it is possible to arm/disarm the system, check the event
log, test the devices.
Modifications of the setting are not possible at this level.
User LVL3 can create LVL3 or LVL2 access codes.
INSTALLER level where it is possible to modify the setup of the panel. The approval of a
LVL3 or LVL2 is required to modify the level for LVL4.
LVL4
Installer LVL4 can create the first LVL3 access code only.
Configuration of Special Arming Modes:
To configure or modify a special arming mode, with the direction arrow go to the menu:
CONFIGURATION (LEVEL 4) + [YES/OK]  ALARM MODES PROGRAMMABLE + [YES/OK]
 FULLY ARMED, SP1 and SP2 (use direction arrows to select the arming mode you want to
modify + [YES/OK]).
For each arming mode, it is possible to specify how each of the 4 areas will be armed and how
the system will behave during an alarm.
Areas:
States:
1 2 3 4 press the corresponding number to change that areas arming option
A A A A state for the respective area.
Press the [YES/OK] key after this configuration step. The system will then display what siren
mode will be in effect for this special profile. Select the siren mode using the direction arrows
then press [YES/OK].
A
D
P
Armed
Disarmed
Perimeter Devices Only
E
External Devices Only
(devices must be programmed)
(devices must be programmed)
Siren
Delay beeps
Silent
Without Siren
Immediate triggering of all sirens
Entry/Exit delay beeps, then triggering of the sirens
No Sirens, No Beeps
Beeps on the keypad only
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How to Disable/Enable Monitoring
Disabling monitoring can be a useful tool in many situations. Before mounting devices and moving the
panel to find a good communication with devices, disabling monitoring will ensure that you will have access
to programming and that unnecessary signals are not sent to the monitoring station. When performing
maintenance on the system disabling monitoring until the issue has been resolved will ensure that you will
have access to programming throughout your troubleshooting.
Press the
arrow to move to ACCESS LVL.
10/12/27 10:53
DISARMED LVL:1
ACCESS LEVEL
1
Use your arrow keys to change the level to 4
YES/OK
ACCESS LVL: 4
YES/OK
Enter the installer code for the system. If a level 3 code is
entered in the system you will be required to authenticate with
that code as well.
Press the

BADGE OR CODE
****
CONFIGURATION
to move to CONFIGURATION
YES/OK
GENERAL
PARAMETERS
 to move to CONFIGURATION MONITOR.
Use the
STATION
CONFIGURATION
MONITOR. STATION
YES/OK
Press YES/OK on MONITORING PARAMETERS
Press YES/OK on MONITORING ENABLED and use the

to change the value to DISABLED and press YES/OK
to lock it in. Press and hold ESC/NO for 5 seconds to return
to the main menu.
MONITORING
PARAMETERS
MONITORING
ENABLED
YES/OK
MONITORING:
DISABLED
YES/OK
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ETHERNET Parameters:
nging
Siren Options
To configure
or modify Ethernet Parameters, go to:
CONFIGURATION (level 4) + [YES/OK] >> GENERAL PARAMETERS + [YES/OK] >> ETHERNET +
After initial programming has been completed any sounder on the system will be enabled by default,
[YES/OK]
this includes the sounder on the Keypad and Badge Reader. While there is no way to disable the
of the exit delay you are able to disable the intrusion sound.
 sounding
IP Parameters:
1. DHCP Enable – IP address is assigned by the DHCP service on the network.
2. DHCP Disable – IP address must be defined in Ethernet parameters. IP address will NOT be
automatically obtained from DHCP service on the network.

Constant Ethernet:
1. “Auto” Mode - We recommend this mode. If main powered, the panel will be connected
constantly to the local Network. In case of an alarm, the alarm will be sent in few seconds to
the monitoring station. When the main power is cut, the Ethernet module will switch off after a
delay (DELAY BEFORE OFF – 30 by default) in order to save battery life. In case of an alarm,
the panel will at first connect to the local Network. It adds few seconds to the total process of
sending an alarm.
2. “ON” Mode - The panel will be connected constantly to the local Network. This option will
impact back-up battery life.
3. “OFF” Mode - For each transmission of alarm and video, the panel will connect to the local
Network.



PING REPLY: Enables ping response
Time Out Server: In case of disconnection to the local Network, the panel will try after that time to
re-connect.
Max Seg. Size: Size of packet sent
Codes
999996
Action
Maintenance request - Ethernet transmission
Displays local IP address assigned to the control panel:
999995
If the DHCP mode is deactivated : the static local IP of the panel will be displayed
(defined in the ETHERNET menu – 7)
If the DHCP is activated:

If the panel is not in transmission then 0.0.0.0 will be displayed

If the panel is in transmission (the RJ45 led will be flashing) then the dynamic IP
of the panel will be displayed.
How to test to the dispatch center
Sends a test alarm to IP1 Address (Primary alarm receiver)
This is a quick way to check for connectivity to the monitoring center. If there is a
Testing to the dispatch istransmission
done twiceproblem
duringthe
installation.
Oncecommunication
while you are
programming
thealarm.
panel will terminate
faster
than in an actual
The system
will automatically
attempt
connection tofinished.
IP2 Address
(Backup alarm
system and then again once
the installation
has been
completely
Although
both receiver)
will useinthe
is unavailable.
same steps the initial testthe
willevent
be that
justIP1
confirmation
using one device to verify the programming.
999991
999997
Displays external power supply status
How to Disable Monitoring
Disabling monitoring can be a useful tool in many situations. Before mounting devices and moving the
panel to find a good 2G3G level, disabling monitoring will ensure that you will have access to programming
and that unnecessary signals are not sent to the monitoring station. When performing maintenance on the
system disabling monitoring until the issue has been resolved will ensure that you will have access to
programming throughout your troubleshooting.
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How to test RF for deployment of devices
Running the RF test during the mounting of devices is key to a successful Videofied installation. This test
will ensure that all devices have adequate communication with the control panel. All Videofied devices are
bi-directional which allows the system to ping the device and expect a response. The number of successful
responses out of 9 will be displayed on the keypad for the device you are running the test for. This is also a
relative range that will change in real time as you walk further away from the control panel and back closer.
When in Access Level 3 or higher press the
to MAINTENANCE
Press the
arrow to move
arrow to move to DEVICE LOCATING
Press YES/OK on DEVICE LOCATING to get to the list of
devices. Use the arrow keys to find the device you would like
to run the test for.
10/12/27 10:53
DISARMED LVL:3
YES/OK
MAINTENANCE
DEVICE LOCATING
YES/OK
(DEVICE NAME)
This test will run as long as you need it to. Pressing the
YES/OK, ESC/NO, or CLR buttons will end the test. This
test will show the results on the display of the keypad
relative to the number of successful pings to the panel. It is
required to run the test for at least 30 seconds at the
mounting location for accurate results and to have a 9/9 for
reliable transmission of alarms and video. Press YES/OK
when you are finished with the test.
Press and hold ESC/NO for 5 seconds to return to the main
menu.
RF TEST
0/9
YES/OK
YES/OK
(DEVICE NAME)
Once all devices are checking in at 9/9, you are ready to test
the full system to your central station. After arming and
tripping each device call the central station and verify alarm
and video of each device with dispatch.
Now you are ready to show the customer how to use the
system.
NOTE: To insure proper operation of the system you must get 9/9 with each device
before mounting.
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XT-IP620 Power Chart
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Arming Input Wiring Diagram
When in the ‘Arm From Host’ mode the Videofied system will only arm and disarm when
9-12v is supplied and sustained. When both arming inputs are supplied voltage at the same
time the Videofied Keypad display will show ‘SYSTEM ARMED. When only one arming
input is supplied voltage the Videofied Keypad display will show ‘PART LVL #’
Arming Input 1 will arm/disarm Areas 1 & 2
Arming Input 2 will arm/disarm Areas 3 & 4
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How to test to the dispatch center
Testing to the dispatch is done twice during installation. Once while you are programming the
system and then again once the installation has been completely finished. Although both will use the
same steps the initial test will be just confirmation using one device to verify the programming.
10/12/27 10:53
DISARMED LVL:1
Enter a User code and press YES/OK or present a badge to
the reader.
10/12/27 10:53
****
YES/OK
The system will sound the exit delay through the keypad and
badge reader.
Once the delay has expired and the keypad says SYSTEM
ARMED, put motion in front of a MotionViewer. If the
MotionViewer is in area 1 you will need to wait for the entry
delay to expire before disarming the system. Once the
system has gone into alarm enter a User Code followed by
YES/OK or present a badge to the reader to disarm.
ARMING THE
SYSTEM
SYSTEM ARMED
SYSTEM ARMED
****
The display will tell you that there has been an intrusion since
the last time the system was armed. Press YES/OK to
continue.
After pressing YES/OK the keypad will tell you which device
has been triggered. Press YES/OK to continue.
INTRUSION
DETECTED
YES/OK
YES/OK
(DEVICE NAME)
(AREA)
YES/OK
The system will go back to the main menu automatically but
will not allow you to move around in programming until the
system has disconnected from the central station.
10/12/27 10:53
DISARMED LVL:1
To verify that the system has transmitted you must contact
the Dispatch Center and have the account information ready
Note: Send 1 MotionViewer in at a time and verify with Central Station that they are
getting Alarm and Video before tripping another MotionViewer. This will save time with
the Central Station.
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How to mount the XT-IP620
How to Mount the Control Panel?
Fix the back casing on the wall
with 3 screws ()
.



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Troubleshooting
Monitoring Station is not getting ANY video but is getting signals:
Good communication between the MotionViewers and the Control Panel is key to getting successful
video to the monitoring station. During mounting of any device on your Videofied system you must
run the Radio Range/Device Locating test to ensure that the mounting location is with-in range of the
Control Panel.
 Concrete, Metal and earth are some of the largest RF inhibitors and should be taken into
account when choosing mounting locations.
 When running the Radio Range/Device Locating test you should have the site as close to the
same as it would be when the site is closed/no one is there, i.e. close garage doors/service
doors, etc. Device locating steps can be found on Page 17.
Devices are not
sending Video
clips
YES/OK –
There are
faulty devices
MotionViewers
come up with
‘Radio Problem’.
This means that
the MotionViewers
are currently not
talking with the
Control Panel.
Bring the devices
back to the Control
Panel and hit the
programming
button to force
them to sync back
with the panel.
Check
Maintenance/
Display Faulty
Devices
NO – There are no
faulty devices
Run
Maintenance/
Device
Locating
Device Locating will test the RF
signal strength between the device
and the Control Panel. For reliable
transmission this result must be a 9/
9. This is the number of successful
pings between the device and the
Control Panel so a loss of just 1
packet could cause failure to
transmit video.
Important Note: Videofied will only automatically download the first MotionViewer video that is taken and
only if this is the primary event or reason for the panel connecting with the monitoring station. If the account
is on test you will only ever get the first video downloaded. If you are only getting the events at the station
and all tests above pass more than likely you are sending a preceding event (like an arming signal or door
contact) which will cause the video to not auto download because the video is not the primary event.
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Monitoring Station is not getting any signals:
Communication between the Control Panel and the Monitoring Station is over an Ethernet
Connection.
 Go into Maintenance and run the ETH STATUS to see if you receive back an IP Address or
error.
 If you receive an IP Address back you will want to contact and consult the network admin to
make sure the outbound port is not being blocked (Port 1 programmed in the panel).
Panel is staying CONNECTED WITH MONITOR STATION
While the Control Panel is attempting or is connected with the Monitoring Station you will see this
message when you attempt to move around on the keypad. If the system is not successful in
connecting with the station it will retry the connection multiple times, locking you out of programming
until it is done trying. This normally can take anywhere between 15-20 minutes.
 If you want to force the panel to disconnect you must
o 1. Remove the batteries from the control panel
o 2. Secure the cover tamper of the panel
o 3. Re-insert the batteries into the control panel and sync the keypad back by pressing
the CLR and ESC/NO buttons at the same time.
o 4. Access the Configuration menu by changing you access level to 4 and go to
Configuration Monitor Station.
o 5. In Monitoring Parameters – Disable monitoring until the connection issue is resolved.
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Unable to record device or getting ‘Pairing Failure’ error
This usually occurs when the device still has a pairing key from a previous system or setup. To
perform a pairing key override:
o
o
o
o
o
1. Remove all batteries from the device.
2. Make sure your system is ready to record devices:
o A. If learning in the keypad, press the panel’s programming button. DO NOT
HOLD THE PANEL’S PROGRAMMING BUTTON
o B. If learning in additional devices, make sure the keypad reads ‘Press
Programming Button Of Device’
3. Insert a single battery into the device.
4. Wait 1 second for device to power up.
5. Press programming button of device (for keypads press ‘CLR’ & ‘ESC/NO’ keys at the
same time)
For the 4-button remote keyfobs the process is slightly different:
o 1. Press and hold the ‘ON’ and ‘OFF’ keys at the same time for 12 seconds
o 2. Wait 1 second
o 3. Press and hold the ‘ON’ and ‘OFF’ keys at the same time for 5 seconds, you should
hear 4 beeps from the keyfob.
Outdoor MotionViewer Trips All the Time:
It is important to follow these basic installation tips when mounting and aiming an outdoor
MotionViewer
o 1. Protect your assets, not the whole area.
 Secure specific assets or clusters of assets rather than cover a large
area where the range of the MotionViewer might extend beyond the
assets and detect irrelevant objects.
o 2. Terminate the view of the MotionViewer.
 Make sure to tilt the MotionViewer down 5-7° so that its top line of
sight terminates into the ground. Taking into account all three
elements; PIR, digital video camera, and infrared illuminators – you
will want to terminate the view of the MotionViewer at 40 ft. from the
device.
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XT-IP620 -SERIES ‘AFTER INITIAL PROGRAMMING’ FLOW CHART
Parameters are only available in Access Level 4
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Addendum
1. LSH20 Control Panel
Batteries:
2. LS14500 Peripheral Batteries:
Excludes SE601 and SE651
3. Lithium Battery Storage:
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4. Finding Manufacture Week and Year:
The Manufacture week and year can be found in the serial number of the device/control panel. The
second sets of 4 numbers in the serial number are WWYY.
####0411######## = Which shows that this device was manufactured in the 4 th week of 2011.
5. Event Log Ethernet Codes
Log Code
Ethernet Off
Ethernet On
Ethernet (0)
Ethernet (1)
Ethernet (2)
Ethernet (255)
Ethernet Lost
Ethernet Returned
Meaning
Ethernet interface is OFF
Ethernet interface is ON
Ethernet Error
No DCHP reply (after MAX DHCP RETRY)
No Frontel reply (after TIMEOUT SERVER)
Ethernet communication success
No Ethernet cable detected
Ethernet cable restored
6. Additional System Codes
Codes
999996
Action
Maintenance request - Ethernet transmission
Displays local IP address assigned to the control panel:
999995
If the DHCP mode is deactivated : the static local IP of the panel will be displayed
(defined in the ETHERNET menu – 7)
If the DHCP is activated:

If the panel is not in transmission then 0.0.0.0 will be displayed

If the panel is in transmission (the RJ45 led will be flashing) then the dynamic IP
of the panel will be displayed.
999991
999997
Sends a test alarm to IP1 Address (Primary alarm receiver)
This is a quick way to check for connectivity to the monitoring center. If there is a
transmission problem the panel will terminate communication faster than in an actual alarm.
The system will automatically attempt connection to IP2 Address (Backup alarm receiver) in
the event that IP1 is unavailable.
Displays external power supply status
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7. Replacing Device and Control Panel batteries
When replacing batteries in the Videofied control panel or devices the battery replacement mode
must be used. This will ensure that the low battery algorithm on the panel/device is properly reset
and also helps keep the devices synced with the control panel.
Devices:
Access Level 4 -> Maintenance -> Replace Batteries -> Devices
The system will give you 1 minute to open any device on the system to replace the batteries.
When a device is opened you will have 5 minutes to replace the batteries before the system will
time out and all tampers will be active again on the system. We suggest that you start the device
battery replacement for each individual device to ensure the 5 minutes does not expire and tamper
signals are not sent to the monitoring station.
Control Panel:
Access Level 4 -> Maintenance -> Replace Batteries -> Panel
The system will give you 1 minute to open the panel. When the panel is opened it will give
you 5 minutes to replace the batteries before the control panel tampers will be active again.
8. Checking control panel firmware version
1. All control panel labels on the box and inside of the cover will have the firmware
version listed.
2. After completing initial programming hit the 0 key 6 times followed by YES/OK
(000000 + YES) and the firmware version will be listed.
3. Connect the panel to TMT2 using the USB or Cellular connection. The firmware
version of the control panel is listed on the main screen.
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