datamax - Nita Labeling Equipment

Operator’s Manual
Corporate Headquarters
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Phone: 407-578-8007
Fax: 407-578-8377
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#01-01 CILC Building
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Phone: +65 542-2611
Fax: +65 542-3611
Datamax International
Herbert House
12 Elizabeth Way, Pinnacles
Harlow, Essex CM19 5FE UK
Phone: +44 1279 772200
Fax: +44 1279 424448
Copyright Information:
CG Times (based upon Times New Roman) and CG Triumvirate are trademarks of the
AGFA Monotype Corporation.
Windows and Windows NT are trademarks of the Microsoft Corporation.
NetWare and Novell are registered trademarks of Novell, Inc.
Ethernet is a registered trademark of Xerox Corporation.
All other brand and product names are trademarks, service marks, registered trademarks,
or registered service marks of their respective companies.
Firmware (Software) Agreement:
The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its
suppliers and is licensed for used only on a single printer in the user’s Trade or Business.
The User agrees not to, and not to authorize or permit any other person or party to
duplicate, or copy the Firmware or the information contained in the non-volatile or
programmable memory. The firmware (Software) is protected by applicable copyright
laws and Licensor retains all rights not expressly granted. In no event will Licensor or its
suppliers be liable for any damages or loss, including direct, incidental, economic, special,
or consequential damages arising out of the use or inability to use the Firmware (Software).
Information in this document is subject to change without notice and does not represent a
commitment on the part of Datamax Barcode Products Corporation. No part of this manual
may be reproduced or transmitted in any form or by any means, for any purpose other than
the purchaser's personal use, without the expressed written permission of Datamax
Corporation.
All rights reserved. Printed in the United States of America.
© Copyright 2004 by Datamax Corporation
Part Number: 88-2305-01
Revision C
Agency Compliance and Approvals:
UL60950 Information Technology Equipment
C22.2 No. 950-M93
C
US
Listed
EN60950
For 230 Volt Operation (Europe): Use a cord set, marked “HAR,”
consisting of a min H05VV-F cord which has a minimum 0.75 square
mm diameter conductors, provided with an IEC 320 receptacle and a
male plug for the country of installation rated 6A, 250V
Für 230 Volt (Europa): Benützen Sie ein Kabel, das mit “HAR” markiert
ist, bestehend mindestens aus einem H05VV-F Kabel, das mindestens
0,75 Quadratmillimeter Drahtdurchmesser hat; sowie eine IEC320
Steckdose und einen für das Land geeigneten Stecker, 6A, 250 Volt.
As an Energy Star Partner, the manufacturer has determined that this
product meets the Energy Star guidelines for energy efficiency.
The manufacturer declares under sole responsibility that this product
conforms to the following standards or other normative documents:
EMC:
EN 55022 (1993) Class B
EN 50024 (1998)
Safety: This product complies with the requirements of
EN 60950/All:1997
FCC:
This device complies with FCC CFR 47 Part 15 Class A.
þ Note: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy, and if not installed and used in accordance with the
instructions in this manual, it may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference
at his own expense.
Important Safety Instructions:
Throughout the literature accompanying this unit the exclamation point within
an equilateral triangle is intended to alert the user to the presence of important
operating and maintenance instructions.
This unit has been carefully designed to provide years of safe, reliable
performance. However, as with all electrical equipment, there are some basic
precautions that you should follow to avoid personal injury or damage to the
printer:
Ø Before using the print engine, carefully read all the installation and
operating instructions.
Ø Moving parts are present during operation – keep body parts, loose clothing,
etc. away from the mechanism.
Ø Observe all warning instruction labels on the print engine.
Ø Mount the print engine securely in the applicator system.
Ø Do not place the print engine on or near a heat source.
Ø To protect from overheating, make sure no openings on the print engine are
blocked.
Ø Never insert anything into the ventilation slots and openings of the print
engine.
Ø Do not use the print engine near water or spill liquid into it.
Ø Ensure that the AC power source complies with the ratings listed for the
print engine. (If unsure, check with your dealer or local utility provider.)
Ø Do not place the AC power cord where it can be stepped on. If the AC
power cord becomes damaged, replace it immediately.
Ø Consult only qualified, trained personnel to perform service on this print
engine. There are no user-serviceable parts are inside; do not remove the
cover.
Contents
Overview
1.1
1.2
1.3
About the Printer.................................................................. 1
1.1.1 Standard Features ................................................... 2
1.1.2 Optional Features..................................................... 3
Installing Printer Options...................................................... 6
Index to Parts and Controls ................................................. 7
Getting Started
2.1
2.2
Unpacking the Printer ........................................................ 11
2.1.1 Inspection .............................................................. 12
2.1.2 Additional Requirements ........................................ 13
Selecting Media and Ribbon .............................................. 13
2.2.1 Print Quality ........................................................... 14
Printer Setup
3.1
3.2
3.3
3.4
3.5
3.6
Environmental Requirements............................................. 17
Mounting the Printer .......................................................... 17
Connecting the Printer....................................................... 20
3.3.1 Communications Connections................................ 21
3.3.2 Applicator Connections .......................................... 28
3.3.3 Power Connections ................................................ 29
Loading Media ................................................................... 30
Loading Ribbon ................................................................. 33
3.5.1 Removing Ribbon................................................... 33
Media Sensor Adjustment.................................................. 36
The User Interface
4.1
4.2
User Interface Functions.................................................... 37
4.1.1 Ready Mode........................................................... 38
4.1.2 Menu Mode............................................................ 39
4.1.2.1 Menu Mode Save Changes Window ...... 40
4.1.3 Test Mode .............................................................. 41
4.1.3.1 Test Mode System Window.................... 42
4.1.4 MCL Mode ............................................................. 43
The Menu System ............................................................. 44
i
4.3
4.4
4.2.1 Entrance and Exit Prompts..................................... 45
4.2.2 Media Settings ....................................................... 46
4.2.3 Print Control........................................................... 48
4.2.4 Printer Options ....................................................... 50
4.2.5 System Settings ..................................................... 56
4.2.6 Communications .................................................... 66
4.2.7 Diagnostics ............................................................ 73
4.2.8 MCL Options .......................................................... 75
Printer Messages............................................................... 76
4.3.1 Alert Prompts and Condition Messages ................. 76
Test Mode ......................................................................... 79
4.4.1 Print Quality Label.................................................. 79
4.4.2 Configuration Label................................................ 80
4.4.3 Quick Ribbon Test Label........................................ 81
4.4.4 Dot Test Pattern Label ........................................... 81
4.4.5 Validation Label ..................................................... 82
4.4.6 Print Last Label ...................................................... 82
4.4.7 User Defined Label ................................................ 83
4.4.8 Demo ..................................................................... 83
Adjusting and Maintaining the Printer
5.1
5.2
5.3
5.4
5.5
5.6
Media Sensor Calibration .................................................. 85
5.1.1 Quick Calibration.................................................... 85
5.1.2 Standard Calibration .............................................. 86
5.1.3 Advanced Entry Calibration.................................... 89
Printhead Adjustments....................................................... 95
5.2.1 Leveling Cam Adjustment ...................................... 95
5.2.2 Burn Line Adjustment............................................. 96
Printhead Replacement ..................................................... 98
Maintenance Schedule .................................................... 100
5.4.1 Cleaning the Printhead......................................... 101
5.4.2 Cleaning the Rollers............................................. 103
5.4.3 Cleaning the Peel Assembly ................................ 104
5.4.4 Cleaning the Media Path, Media Sensor,
and Peel Bar ........................................................ 105
5.4.5 Cleaning Exterior Surfaces................................... 106
Application Program Updates .......................................... 106
5.5.1 Updating the Application Version ......................... 107
5.5.2 Possible Problems during an Update ................... 108
Boot Loader Program Updates ........................................ 109
ii
Troubleshooting
6.1
6.2
6.3
6.4
Problem Resolution ......................................................... 111
Fault and Warning Messages .......................................... 116
Hex Dump Mode.............................................................. 122
Resetting the Printer........................................................ 123
6.4.1 Soft Reset ............................................................ 123
6.4.2 Level One Reset .................................................. 123
6.4.3 Level Two Reset .................................................. 124
Specifications....................................................................... 125
Appendix A
ASCII Control Code Chart ........................................................ 131
Appendix B
Available Fonts and Bar Codes ................................................ 133
Appendix C
Module Assignments ................................................................ 143
Print Resolutions and Maximum Label Widths.......................... 144
Speed Ranges ......................................................................... 145
Menu Constraint Cross-Reference ........................................... 146
Appendix D
Applicator Interface Card Overview .......................................... 151
Applicator Interface Configuration ............................................ 153
Applicator Timing Signals ......................................................... 156
Appendix E
Multi-Language Menu System.................................................. 159
Appendix F
Saving a Configuration File ...................................................... 165
iii
Appendix G
Ribbon Saver ........................................................................... 169
Warranty Information .......................................................... 171
Glossary ................................................................................ 175
iv
Overview
1.1 About the Printer
Congratulations on your purchase of the A-Class print engine. This print engine
(hereafter referred to as “the printer”) is designed for professional integration
into an automated high-volume, high-speed industrial label applicator system.
Featuring an advanced user interface and a Motorola Coldfire 32-Bit
microprocessor, this printer offers many standard and optional configurations for
outstanding performance, management, and connectivity within your system.
This manual provides all the information necessary for installation, setup and
operation. To begin printing, refer to the instructions provided with your labelcreation software; or, if you are writing custom label programs, the Class Series
Programmer’s Manual has been included on the enclosed Datamax Accessories
CD-ROM for your convenience. (This manual is also available on our web site
at http://www.datamaxcorp.com).
The printer’s model number is located on the Serial Tag for easy reference. Use
this model number when referencing specific information within this manual.
The following subsections detail the standard and optional features for the AClass printer.
A-Class
1
1.1.1
Standard Features
This printer offers the following standard features:
Ø Right-handed or left-handed configurations
Ø Electronics card cage
Ø 4 MB Flash downloadable program memory
Ø 16 MB DRAM memory
Ø Host computer accessible memory for object temporary storage
Ø Two RS-232 serial interfaces (one of which is also RS-422/RS-485 capable)
Ø One IEEE 1284 compliant parallel interface
Ø One USB v1.1 interface
Ø A programmable GPIO Port
Ø Backlit ¼ VGA graphic display panel
Ø EFIGS (English, French, Italian, German, and Spanish) display languages
Ø Industry standard bar code symbologies
Ø Time stamp at print capability with time and date battery back-up
Ø Static brushes
Ø Printhead resistance verification
Ø Configurable fault-handling capability with reprint and void selections
Ø Parse error-tolerant command language interpretation
Ø Internal test labels for verification, validation, and configuration
Ø Multiple setup restore capability
Ø Paper retract control after print
Ø Ribbon low detection and warning
Ø Power-up, mode, and resident option hardware diagnostics
Ø Option hardware auto-detection
Ø Media peel bar
Ø Media inch counters
Ø Input line mode (ASCII text input) capability
Ø Firmware upgrades downloadable
Ø AGFA Scaleable Font Engine featuring dynamic font attributes
2
A-Class
1.1.2
Optional Features (available for all models except as noted)
The printer offers the following optional features:
Ø DMX 100 – an external Network Interface Controller (NIC) providing
Ethernet connectivity.
Ø DMXNet – a network interface card that enables the printer to communicate
over an Ethernet network under a variety of operating systems including
NetWare, Windows 95/98/2000/ME/XP, Windows NT, and UNIX. Some
of the features are listed below:
−
Automatic selection of 10Base2 (Thinnet) or 100BaseT Fast Ethernet
connection.
−
Integral HTTP Server to allow monitoring and management from a
standard Web browser program.
−
Peer-to-Peer (serverless) discovery and printing from Windows
95/98/ME/XP or Windows NT/2000 workstations without a Novell file
server present.
−
FTP printing to allow printing from a Web browser or other FTP client.
−
Dynamic Domain Name Service (DDNS).
−
−
Lightweight Directory Access Protocol (LDAP).
−
Novell NetWare PSERVER (bindery-based and Novell Directory
Services (NDS).
−
LPR/LPD over TCP/IP for UNIX platforms and Microsoft’s Windows.
−
Raw sockets support over selectable TCP/IP port with filters for
selected UNIX environment.
−
IP and IPX SNMP support of MIB-2, proprietary NIC MIB and public
and proprietary (private) Printer MIB.
−
SNMP traps to alert administrators of printer errors.
−
E-mail notification of printer errors to specified addresses.
−
−
Universal Plug and Play (UPnP).
A-Class
Novell “YES” certified.
FTP download allows users to upgrade the interface’s Flash memory.
3
Ø DMXrfNet – a high-performance 802.11b, WiFi compatible, network
interface card that enables the printer to communicate in a wireless network
environment. Some of the features are listed below:
4
−
TCP/IP (lpd or raw TCP port), Direct Mode IPX/IP, IPX/SPX,
NetBEUI, and NetBIOS/IP support
−
−
A PCMCIA connector for other supported 802.11b wireless devices
Variable data rates of 11, 5.5, 2, and 1 Mbps
−
−
Frequency in the 2.4 GHz ISM band
−
Sensitivity of -91dBm at 1Mbps, -88dBm at 2Mbps, -87dBm at 5.5
Mbps, and - 84dBm at 11 Mbps
−
Range of 100m indoors and 300m outdoors
−
Industry standard MMCX diversity antenna connectors
−
−
Hot swappable 10baseT Ethernet port for wired connections
−
Datamax Web XAdmin web-browser facility including English,
German, French, and Dutch multilingual capability
−
Datamax XAdmin NetWare/VINES/TCP/IP Windows-based utility
−
−
Console accessible via serial port, TELNET or NetWare
NetWare PCONSOLE, PRINTCON, PRINTDEF, NWADMIN
−
Simple Network Management Protocol MIB I and II; IP or IPX
−
Multiple server firmware downloads via NetWare or TCP/IP (master
mode tftp, slave mode TFTP, or BOOTP)
−
On-line Help guide
−
Multiple services per port
−
lpd-Plus virtual printer capability for complex user-defined setup and
reset strings configurable on a per-service basis
−
Programmable character string conversion
−
IP security allows access restriction to the Card based on IP addresses.
−
Configurable TCP port numbers on a per-service basis
−
IP address configuration via serial port, arp, rarp, DHCP, BOOTP,
Xadmin & WP-Admin utility, JetAdmin/Web JetAdmin, and NetWare
−
Automatic detection of NetWare frame type, or frame type can be
forced
−
Diagnostics including protocol trace capability and crash dump
Selectable Wired Equivalent Privacy
RS-232 compatible serial port with selectable baud rates to 230.4Kbps.
A-Class
Ø Expanded Flash Main Card – an alternate main logic card with 8MB of
Flash memory expansion for International Language Printing Capability
(ILPC) and/or additional fonts and graphics. ILPC consists of one of the
following:
−
CG-Times (European) Scaleable font
−
CG Times Scaleable bold condensed font (supporting the Enhanced
Language Code Pages)
−
Kanji Gothic B Scaleable font
−
Simplified Chinese GB Scaleable font
−
Korean Hangul Scaleable font
Ø MCL – A software tool suite designed for data collection applications. Once
enabled, the printer can accept input data from peripheral devices such as
barcode scanners, weigh scales, and keyboards without the need of a host
computer, requesting and sending data to locally resident lookup files or
remote databases, enhancing communication capabilities within your
system while reducing your hardware investment.
Ø Thermal Transfer – A printing method that uses ribbon to produce
exceptional image clarity (as compared to most direct thermal media types).
At time of order, this option must be specified for use with either ‘coated
side in’ ribbon or ‘coated side out’ ribbon.
Ø Twinax/Coax Interface – A slide-in circuit card that provides
connectivity to an AS/400 and System/3X Twinax host system or a 3270type host system. Cable included.
A-Class
5
1.2 Installing Printer Options
The following table lists the available options and the qualification level of the
installer. For detailed information concerning a specific option or qualification
level, contact your dealer or Datamax Technical Support.
Required Experience Level for Options Installation
Option
Installer
6
DMX 100
DMX Certified Technician
DMXNet
DMX Certified Technician
DMXrfNet
DMX Certified Technician
MCL
DMX Certified Technician
Expanded Flash Main Card
DMX Certified Technician
Ribbon Saver
Factory Only
Thermal Transfer
DMX Certified Technician
Twinax/Coax Interface
DMX Certified Technician
A-Class
1.3 Index to Parts and Controls
The following illustrations highlight the printer’s user-assessable components.
Note that some components are optional and therefore may not be on your
model. Also, depending upon the optional configuration, the position of the
items illustrated below may be mirrored on your printer.
1
2
3
4
6
9
7
8
A-Class
5
7
3
10
11
15
16
12
13
17
14
18
24
25
23 22
26
21
20
19
27
8
A-Class
Item Number
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
Item Description and Related Section in this Manual
User Interface, Section 4
Power On/Off Switch, Section 3.3
Access Cover, Section 2.1
Power Receptacle, Section 3.3.4
GPIO Port, Section 3.3.2
Serial Communications Port, Section 3.3.1
Universal Serial Bus Communications Port, Section 3.3.1
Parallel Communications Port, Section 3.3.1
Aux Serial (Serial Port B), Section 3.3.1
Ribbon Take-Up Hub, Section 3.5*
Ribbon Supply Hub, Section 3.5*
Pinch Roller Lever 3.4*
Upper Media Post, Section 3.4
Lower Media Post, Section 3.4
Cover Sensor, Section 6.2
Upper (Ribbon) Idler, Section 3.5
Leveling Cam, Section 5.2.1
Printhead Assembly, Section 5.2.2
Peel Bar, Section 3.4
Platen Roller, Section 5.4.2
Head Lift Lever, Section 3.4
Media Sensor, Section 3.6
Media Sensor Adjustment Knob, Section 3.6
Media Guide, Section 3.4
Peel Assembly Release Lever, Section 3.4
Locking Post, Section 3.4
Peel Assembly, Section 3.4
*Optional feature
A-Class
9
10
A-Class
Getting Started
This section describes printer unpacking and installation.
2.1 Unpacking the Printer
Upon arrival, inspect the shipping carton(s) for damage; if evident, immediately
report the nature and extent of the damage to the freight company.
The printer has been carefully packaged for transit. In
order to operate the printer, you will need to remove all
packaging material:
1.
With the box orientation arrow pointing upward,
open the Shipping Carton.
2.
Remove the Top Foams and the Accessories Box.
3.
Lift the Printer out of the Shipping Carton.
4.
Carefully place the Printer on a solid surface and remove it from the plastic
bag.
Accessories Box
Top Foam
Bottom Foam
Printer
Bottom Foam
Top Foam
Shipping Carton
A-Class
11
5.
Open the Access Cover and remove the tape and packing material from the
Printhead Assembly.
6.
Lower the Head Lift Lever and close the Access Cover.
Access Cover
Head Lift Lever
Printhead Assembly
þ Note: It is a good idea to save the carton and packaging materials in the event that
future shipment is required.
2.1.1
Inspection
After unpacking printer, check the contents of the package. In addition to this
documentation, the following items should be present:
Ø Printer
Ø Power Cord
Ø Accessories CD-ROM
Ø Any special or additionally purchased items.
12
A-Class
2.1.2
Additional Requirements
The following items are necessary to produce labels.
Ø An interface cable; see Section 3.3.1
Ø An applicator cable; see Section 3.3.2
Ø Applicable media; see Section 2.2
Ø Labeling software
2.2 Selecting Media and Ribbon
The following is an overview of media characteristics. For complete information
regarding your specific application needs, always consult a qualified media
specialist or a Datamax Media Representative.
Media Selection – Direct Thermal
Consider three important factors when selecting direct thermal stock:
•
The abrasive qualities of the material that covers the thermal reactive layer
of the paper.
•
The ability of the thermal reactive layer to control the chemical reaction that
occurs when the image is burned (created) onto the media.
•
The amount of heat required to create an image on the paper.
Media Selection – Thermal Transfer
Consider three important factors when selecting thermal transfer media
combinations:
•
The combination of label top coatings and ribbons can affect image quality.
•
The backcoating on the ribbon can provide printhead protection and,
depending upon the formula, can help reduce static build-up.
•
The use of a ribbon with a slightly greater width than that of the label (and
backing material) can help protect the printhead.
A-Class
13
2.2.1
Print Quality
Printing flexibility is provided by a comprehensive set of print controls. Of
these, the amount of printhead heat applied and the rate of media movement will
have the greatest effect on your printed text, logos and barcodes. Four settings
can be used to control print quality; all are accessible via the menu system:
•
The first setting is the media type. Go to MEDIA SETTINGS à MEDIA
TYPE (see Section 4.2.2) and select the setting that that matches the media
being used.
•
The second setting is the heat value. Go to PRINT CONTROL à HEAT
(see Section 4.2.3) and increase this value to darken the image, or reduce
this value to lighten the image.
þ Note: Heat values received by host software commands (selectable as ‘Heat
Setting’ in most labeling programs) may override the printer’s menu
setting.
•
The third setting is the speed value. Go to PRINT CONTROL à PRINT
SPEED (see Section 4.2.3) and change the amount of time that the label
remains under the printhead. Slower settings allow more time and control
for energy transfer, while faster settings increase throughput, but may
require higher heat settings to achieve the desired darkness.
þ Note: Speed values received by host software commands (selectable as ‘Print
Speed’ in most labeling programs) may override the printer’s menu
setting.
•
The final setting is the contrast value. Go to PRINT CONTROL à
CUSTOM ADJUSTMENTS à CONTRAST (see Section 4.2.3). This is a
fine-tuning adjustment, predominately affecting the gray (shaded) areas of
the image.
Printing bar codes or detailed images on inexpensive direct thermal and thermal
transfer media can be tricky. For example, low-cost direct thermal stocks have
raised reaction temperatures and therefore require higher heat values or slower
speeds to print a clear image. In many cases, to print detailed images at high
speeds, media with a low reaction or release temperature is required. The
resulting crisp images are possible because the media is not stretched beyond its
limits.
The following table is intended for reference only; for specific application
information, consult with your media specialist or a Datamax Media
Representative.
14
A-Class
Ribbon
Type
Print
Speed*
Print
Energy
Image
Durability
N/A
10-12**
Medium
Low
N/A
10-12**
Medium
Low
Great Label TTL
GPR Plus
10-12**
Medium
Medium
Coated and Uncoated
Paper, Tag Stock, Some
Films, Some Synthetics
Coated and Glossy Paper,
Tag Stock,
Some Synthetics, Films
Synthetics, Films
Wax
GPRPlus
2 - 10
Low
Low
Wax/Resin
PGR+
2-8
Medium
High
Resin
SDR
4-6
High
High
Direct Thermal Media
Datamax DTL-HSM
Thermal Paper
Datamax DTL-HSH
Thermal Paper
Thermal Transfer Media
*Speeds given in inches per second
**Highly recommended for optimum quality at print speeds above 10 IPS.
A-Class
15
16
A-Class
Printer Setup
This chapter explains how to mount, connect, and setup the printer.
3.1 Environmental Requirements
Before installing the printer, ensure that the ambient environmental conditions
of the site fall within the ranges listed in Section 7. In addition, do not install the
printer in the following environments:
Ø Where it will be exposed to direct sunlight or other heat source.
Ø Where it will be exposed to liquids or excessive dust or dirt.
3.2 Mounting the Printer
The template below details the cutout dimensions and hole locations required to
place the printer within an applicator’s support structure:
A-Class
17
When mounting the printer into an applicator, include enough clearance to allow
the Access Cover and Peel Assembly to be opened. Also allow enough space for
the power and interface connectors on the back of the printer. Use the following
illustrations as a reference.
9.67”
(246mm)
Front View, Peel Assembly
Lowered:
11.81”
(300mm)
2.25”
(57mm)
7.68”
(195mm)
Side View:
10.45”
(266mm)
15.35”
(390mm)
7.66”
(195mm)
11.51”
(293mm)
Side View, Access Cover
Raised:
18
A-Class
Attach the printer to a supporting framework using #10 screws inserted at the
four pre-drilled and countered Mounting Holes in the printer’s centerplate.
Depending upon your printer model, refer to illustrations below for the various
dimensions, space requirements, and mounting points.
Mount the printer as follows:
1.
Align the printer’s Mounting Holes to the corresponding points in the
supporting framework of the applicator.
Mounting Holes
2.
Hold the printer in place and insert a #10 screw in a mounting hole.
3.
Start and finger-tighten the screw.
4.
Start and finger-tighten the screws for the three remaining mounting holes.
5.
Completely tighten all four the screws.
A-Class
19
3.3 Connecting the Printer
þ Note: When connecting any interface cable, ensure that AC power is ‘Off’ and always
power-up the Host Computer before the Printer.
Make electrical connections to the printer as follows:
1.
Ensure that AC power to the Host Computer and applicator system is ‘Off’.
2.
Ensure that the printer’s Power Switch is in the ‘Off’ position.
Power Switch
3.
Connect the appropriate communications cable from the Host to the printer;
see Section 3.3.1.
4.
If additional serial communications are needed, connect a serial cable from
the Host to the Aux Serial (J1) on the Applicator Interface Card; see Section
3.3.1.
5.
See Section 3.3.2 for details regarding the applicator cable connection to the
GPIO Port.
WARNING
Failure to properly configure the GPIO Port may result in damage to
the printer and / or the applicator.
6.
Connect the AC Power Cord to the printer, and then plug the AC Power
Cord into a properly grounded outlet; see Section 3.3.4.
7.
Turn ‘On’ the Host Computer, the applicator system, and then the printer.
20
A-Class
3.3.1
Communications Connections
The standard printer can be interfaced to a host via serial, USB, and parallel
connections. The printer will automatically establish communications through
the first port that receives valid data. Once established, the timeout period (see
Section 4.2.6) must be exceeded or the printer’s power must be cycled ‘Off’ and
‘On’ to change the interface connection.
þ Note: Depending upon the configuration of your printer, the location of the following
communications connections can vary.
USB Connections
The Universal Serial Bus, supported in Windows95 and greater, requires a
standard USB cable. (Depending upon your computer’s configuration,
installation may differ slightly.)
WARNING
A-Class
The USB Port is a device-end only connection. Never attach a keyboard,
mouse, modem, etc. to this port. Damage can result.
21
Parallel Port Connections
The parallel interface requires a Centronics IEEE 1284 cable with a 36 pin
male connector. Bi-directional mode is IEEE 1284 Compliant, using forward
and reverse channel communications. In this mode, data can be sent to the host
provided it is also IEEE 1284 Compliant and has supporting software.
Serial Port Connections
The serial interface (Serial Port A) on the main logic card supports RS-232C and
RS-422/RS-485 communications. The Aux Serial, J1 on the Applicator Interface
Card, supports RS-232C only (see Appendix D for details).
Serial port settings for baud rate, word length, word parity, stop bits, and
handshaking protocol are menu-selectable and must be configured to match the
host’s port settings; see Section 4.2.6.
10101010
Serial Port A
Aux Serial
The available serial cables and part numbers are shown below. For proper data
exchange, the serial interface cable requires specific pin-outs (see diagram).
Contact a reseller for ordering information.
22
A-Class
RS-232
RS-422/485
Pin Number
Function
Function
1
2
+5V (@ .5 amps)
RX
--RXD+
3
TX
TXD-
4
5
DTR
Ground
RXDGround
6
7
--RTS
--RTS
8
9
CTS
---
CTS
TXD+
RS-232 Cables*
Part # 32-2300-01
Part # 32-2301-01
RS-422/485 Cables*
(Diagram above is provided only provided as a reference.)
*The serial ports require a DB9 male connector (e.g., Startech C9PSM).
A-Class
23
Configuring for RS-422/485 Communications
To use RS-422/485 communications, jumpers must be removed from the main
logic card. Follow the procedure below:
CAUTION
Always wear a wrist strap and follow standard ESD prevention measures
when handling the Main Logic Card.
1.
Turn ‘Off’ the power switch and unplug the AC Power Cord from the
printer.
2.
Remove any interface cable(s) already attached to the Main Logic Card.
þ Note: Depending upon the configuration of your printer, the location of the Main
Logic Card can vary.
3.
Remove the two Screws securing the Main Logic Card to the printer.
Main Logic Card
Screws
4.
Slide the Main Logic Card from the printer and place the card on a static
free work area.
24
A-Class
5.
Remove the Jumpers JMP1, JMP2, JMP3, JMP4, JMP5, and JMP6 from the
Main Logic Card.
JMP 1
JMP 2
JMP 3
JMP 4
JMP 5
JMP 6
6.
Slide the Main Logic Card back into the printer and secure it using the
screws removed earlier.
7.
Connect an RS-422/485 interface cable to the Serial Port A. Plug in and
turn ‘On’ the printer. Configure the port communication settings to match
that of the host (see Section 4.2.6).
A-Class
25
DMXNet Connections
The DMXNet option has several menu-selectable modes, as detailed under ‘NIC
ADAPTER’ in Section 4.2.6. For detailed installation, configuration, and
operational instructions, refer to the DMXNet Resource Manual, provided with
the option.
DMXNet Card
RJ45 Connector
Status Indicators
Network Cable
Use the following universal Ethernet 8-wire standard when configuring your
10/100BaseT cables for the DMXNet Card. Depending on the length, the cable
should be Category/Type 3 or better.
RJ45 Pin Number
1
2
3
4
5
6
8
7
8
Color
Brown
Brown/white
Orange
Green
Green/white
Orange/white
Blue/white
Blue
Blue/white
Ethernet
Transmit +
Transmit –
Receive +
–
–
Receive –
–
–
–
The Status Indicators (LEDs), viewable from the back of the printer, provide a
quick operational check of the interface, as defined below:
þ Note: After power-up, wait until ‘DMXNET INITIALIZING’ is no longer displayed
(about two minutes) before proceeding.
26
A-Class
Status
Indicator
Green
Amber
Normal
Conditions
Upon power-up, this LED is ‘On’ to indicate
that the card is performing self-tests, afterward
the LED flashes and may flash again as soon
as the printer’s initialization is complete. This
LED may also be ‘On’ when awaiting a print
job.
Generally indicates job activity. When
receiving print jobs over the network, the LED
flashes; it remains ‘Off’ during inactivity.
Other
Conditions
1 to 7 blinks
of the Amber
LED followed
by 1 to 12
blinks of the
Green LED
indicates a
hardware
failure.
DMXrfNet Connections
The DMXrfNet option has several menu-selectable modes, as detailed under
‘NIC ADAPTER’ in Section 4.2.6. Depending upon the method you select to
configure the DMXrfNet card, you may need a hard wire connection. In
addition, a hard wire connection is necessary if you plan to use the 10 BaseT
port or the Serial Server in your application. The drawing below illustrates the
available mode-dependant connections to the DMXrfNet Card. For detailed
installation, configuration, and operational instructions, refer to the DMXrfNet
Resource Manual, provided with the option.
DMXrfNet Card
Serial Console or Serial Printer Cable
Console/Serial Server Connector
RJ45 Connector
Reset/Test Button
Status Indicators
Network Cable
Antenna
A-Class
27
Status
Indicators
Wireless
ACT/Err
LNK
Normal
Conditions
This red indicator initially comes ‘On’ and then cycles ‘Off’
when power is applied to the printer. Thereafter, ‘On’ denotes
that a wireless link is established.
This green indicator blinks during network activity.
This yellow indicator initially comes ‘On’ and then goes Off’
when power is applied to the printer. Thereafter, ‘On’ denotes
that a 10 BaseT Ethernet connection is established.
þ Note: If there is no visible LED activity, check to insure that the printer’s Application
Version is at 07.132 or greater.
The Reset/Test Button is a multi-function switch with the following functions:
(1) When pressed momentarily, this produces a printout of the DMXrfNet Card’s
current settings.
(2) When pressed and held for five seconds, this resets the DMXrfNet Card to
the factory default parameters. (The default password is access)
(3) When pressed and held during printer power-up, this causes the DMXrfNet
Card to assume Ad-Hoc mode on WiFi Channel 11 with the Service Set
Identifier (SSID) of printer. (This also restores Console mode.)
3.3.2
Applicator Connections
After setting up the GPIO Port per the instructions found in Appendix D,
connect the printer to the GPIO Port (J2) on the Applicator Interface Card:
WARNING
28
Failure to properly configure the GPIO Port may result in damage to the
printer and / or the applicator.
A-Class
3.3.3
Power Connections
The AC power connection is made via the receptacle on the back of the printer.
The printer’s power supply is auto ranging; for acceptable voltage ranges, see
Section 7.
A-Class
29
3.4 Loading Media
WARNING
While in operation, hazardous moving parts are present. Always keep
body parts, loose clothing, etc. away from this mechanism.
Load media into the printer as follows:
1.
Open the Access Cover and raise the Head Lift Lever. (If equipped, raise
the Pinch Roller Lever.)
2.
Bring the Media into the printer between the Media Posts.
3.
Route the Media through the Media Sensor and over the Peel Bar, as shown
below.
Access Cover
Head Lift Lever
Pinch Roller Lever
Media
Media Sensor
Media Posts
Peel Bar
Peel Assembly Release Lever
Peel Assembly
4.
To automatically peel die-cut media, press down on the Peel Assembly
Release Lever to lower the Peel Assembly.
30
A-Class
5.
From the Peel Bar forward, remove the labels from the liner material then
route the liner material down to the Peel Assembly, over the Latch Roller,
and through the Slot.
Slot
Latch Roller
Peel Assembly
6.
Continue routing liner material through the slot until all slack is removed.
7.
Raise the Peel Assembly until it locks into place. (If equipped, lower the
Pinch Roller Lever.)
Head Lift Lever
Pinch Roller Lever
Media Guide
Peel Assembly
A-Class
31
8.
Position the Media Guide lightly against the side of the media.
9.
If printing on thermal transfer media, load ribbon (see Section 3.5).
10. Lower the Head Lift Lever completely onto the Locking Post. This is the
locked position. Adjust the Media Sensor (see Section 3.6) and Leveling
Cam (see Section 5.2.1). Perform a Quick Calibration (see Section 5.1.1).
Media Guide
Head Lift Lever
Locking Post
32
A-Class
3.5 Loading Ribbon
✟
C
Always use ribbon that is slightly wider than the media (and liner, if any) to
protect against printhead wear. Ribbon types are available with the coated (ink)
layer wound ‘in’ or ‘out.’ These are NOT interchangeable for use with the printer.
To print with thermal transfer media, ribbon is required. The Ribbon Hub
configuration will determine the ribbon type (ink wound ‘in’ or ‘out’) that can
be used in the printer. The directional arrows on the Ribbon Routing Label
indicate the way to route the ribbon through the printer.
Load ribbon into the printer as follows:
1.
With the access cover open and the Head Lift Lever raised, position a
ribbon to be dispensed in the direction appropriate for the Ribbon Supply
Hub, as indicated in the figures below.
2.
Slide a roll of ribbon on the Ribbon Supply Hub until it rests against the
hub’s flange.
3.
Route the ribbon under the Lower Idler, out the front of the printer, over the
Ribbon Shield and Upper Idler, then up around to the Ribbon Take-Up Hub.
4.
Use a small piece of tape to attach the ribbon to the Ribbon Supply Hub
then turn the hub several times to secure the ribbon.
5.
Lower the Head Lift Lever back into the locked position. Close the access
cover.
3.5.1
Removing Ribbon
When the ribbon supply is exhausted, grasp the used ribbon on the Ribbon TakeUp Hub, then while pulling outward, squeeze together the collapsible hub and
pull off the ribbon. Next, pull the empty core from the Ribbon Supply Hub and
discard it.
A-Class
33
‘Coated Side In’ Ribbon Routing Diagrams
Ribbon Take-Up Hub
Ribbon Take-Up Hub
Head Lift Lever
Head Lift Lever
Ribbon Supply Hub
Upper Idler
Ribbon Supply Hub
Upper Idler
Ribbon Shield
Ribbon Shield
Lower Idler
Figure 3.4: Left-Hand Model
34
Lower Idler
Figure 3.5: Right-Hand Model
A-Class
‘Coated Side Out’ Ribbon Routing Diagrams
Ribbon Loading Label Ribbon Loading Label
Ribbon Take-Up Hub
Ribbon Take-Up Hub
Head Lift Lever
Head Lift Lever
Ribbon Supply Hub
Upper Idler
Ribbon Supply Hub
Upper Idler
Ribbon Shield
Ribbon Shield
Lower Idler
Figure 3.6: Left-Hand Model
A-Class
Lower Idler
Figure 3.7: Right-Hand Model
35
3.6 Media Sensor Adjustment
The Media Sensor detects the presence of media and the Top-Of-Form marks on
the media. Position the Media Sensor as follows:
1.
Load media (see Section 3.4).
2.
Turn the Media Sensor Adjustment Knob to position the Sensor Eye Mark
over the media, according to the table below.
Media Type
Die-cut
Notched
Reflective
Continuous
Media Sensor Selection and Adjustment
Sensing Required*
Sensor Eye Mark Position
Near the middle of the label
Gap
Centered over the notch
Gap
Centered over the black mark
Reflective
Near the middle of the media
Continuous**
*
See Section 4.2.2 for Sensor Type selection.
See Section 4.2.2 for Label Length setting.
**
Media Sensor
Media Sensor Eye Mark
Media Sensor Adjustment Knob
þ Note: Changes to the start of print position can be made using Print Control à
Row Offset or Custom Adjustments à Row Adjust (see Section 4.2.3).
36
A-Class
The User Interface
The user interface is comprised of a graphic display and soft-function keys. The
operation is mode-dependant, so depending upon your selections the displayed
items and key functions of the interface can change. All of the various modes
are detailed in this section.
4.1 User Interface Functions
The graphic display is a window into printer operations, displaying the
following information:
Current State Indicators
Time & Date
Printer Status
Display Window
TUE 11:55 A 04 FEB 2003
PAUSED
COMM
PAUSED
DATAMAX
MENU
PAUSE
FEED
CANCEL
TEST
Indicator
Current State
Indicator Item and Function
Provides two types of information:
Ø COMM indicates data is being received and processed.
Ø PAUSE indicates the printer is in a ‘Paused’ condition.
Time & Date
The current settings for Time and Date.
Printer Status
Following initialization, the ‘Ready’ message and a label
counter during a batch print job, but also any prompt,
condition, warning, or fault message.
Display Window Provides several types of information:
Ø A start-up graphic (see the Class Series Programmer’s
Manual for downloading details).
Ø The Menu Window when in Menu Mode.
Ø The Test Window when in Test Mode.
Ø The FAULT message during a printer fault condition.
A-Class
37
4.1.1
Ready Mode
In Ready Mode, the printer is idle, waiting to accept data for label printing.
TUE 11:55 A 04 FEB 2003
READY
DATAMAX
Key Labels
MENU
PAUSE
FEED
CANCEL
TEST
Keys
Key Label
MENU
Key and Function
The MENU Key takes the printer Offline and enters Menu
Mode. (When shaded, this denotes that security is enabled and
now a password must be entered. See Section 4.2.1.)
þ Note: While in Ready Mode, pressing and holding this key will adjust
the display contrast. It can take up to fifteen seconds to cycle
through the entire contrast range.
PAUSE
FEED
CANCEL
TEST
38
The PAUSE Key temporarily suspends printing, as noted by the
Current State Indicators. Pressing the key again will return the
printer to normal operation.
The FEED Key advances one label, and clears any corrected
faults. Also, pressing and holding this key causes the printer to
perform a Quick Media Calibration; see Section 5.5.1.
The CANCEL Key ‘pauses’ the printer and then prompts you
for confirmation. If yes, the current job is cancelled. The printer
remains paused. Also, pressing and holding this key four
seconds will reset the printer and clear temporary host settings;
see Section 6.4.1.
The TEST Key enters the Test Mode; see Section 4.1.3. Pressing
and holding this key evokes the printhead cleaning routine; see
Section 5.4.1. (When missing, this denotes that security has been
enabled; a password must be input to proceed. See Section
4.2.1.)
A-Class
4.1.2
Menu Mode
In Menu Mode, the Menu Window appears, as shown below. This mode allows
the printer to be configured for your application. Note that the Selected Menu
Branch appears highlighted in a reverse field on the Menu Window.
TUE 11:55 A 04 FEB 2003
OFFLINE
MENU WINDOW
Selected Menu Branch
Menu Branches
Key Labels
MEDIA SETTNGS
PRINT CONTROL
PRINTER OPTIONS
ESC
TEST
ENTER
Keys
Key Label
ESC
TEST
Key and Function
The ESCAPE Key exits the Selected Menu Branch. Repeatedly
pressing the key exits Menu Mode and returns the printer to
Ready Mode.
The TEST Key enters the Test Mode; see Section 4.1.3. Pressing
and holding this key causes the printer to perform a printhead
cleaning; see Section 5.4.1.
The DOWN ARROW Key selects the previous Menu Branch.
(Not all branches appear in the Menu Window at any one time.)
The UP ARROW Key selects the next Menu Branch. (Not all
branches appear in the Menu Window at any one time.)
The ENTER Key enters the Selected Menu Branch.
ENTER
A-Class
39
4.1.2.1
Menu Mode Save Changes Window
The Save Changes Window is a Menu Mode exit prompt (see Section 4.2.1). It
allows changed made within the Menu System to be saved or discarded.
TUE 11:55 A 04 FEB 2003
OFFLINE
MENU WINDOW
SAVE CHANGES?
Save Changes Window
Key Labels
DIAGNOSTICS
MEDIA SETTNGS
PRINT CONTROL
NO
YES
Keys
Key Label
Key and Function
NO
The NO Key exits Menu Mode without saving the changes that
have been made to the printer’s operating parameters.
YES
The YES Key saves the changes that have been made to the
printer’s operating parameters and then exits Menu Mode.
40
A-Class
4.1.3
Test Mode
In Test Mode, the Test Window appears. Test Mode allows various sample and
informational labels to be printer.
þ Note: Test functions are disabled when the printer is processing data received from a
communications port. Also, when ‘SECURITY’ is enabled this function is not
accessible until the correct password is input.
TUE 11:55 A 04 FEB 2003
OFFLINE
TEST WINDOW
Selected Test Label
Selected Test Quantity
Key Labels
PRINT QUALITY LABEL
QUANTITY 0002
ESC
SYSTEM
COUNT
ENTER
Keys
Key Label
ESC
SYSTEM
Key and Function
The ESCAPE Key exits Test Mode and returns to Menu Mode.
The SYSTEM Key evokes a System Window with the following
functions: ESC, PAUSE, FEED, and CANCEL; see Section
4.1.3.1.
The RIGHT ARROW Key changes the Selected Test Label; see
Section 4.4.
COUNT
ENTER
The COUNT Key changes the Selected Test Quantity of labels
in the following amounts: 1, 10, 100, 1000, and 9999 (except the
‘Configuration Label’, which is always one). Pressing and
holding this key scrolls quantities.
The ENTER Key will print the Selected Test Label at the
Selected Test Quantity.
C
A-Class
A printing time delay can be specified for this function using
‘Print Test Rate’; see Section 4.2.7.
41
4.1.3.1
Test Mode System Window
Pressing the System Key while in Test Mode evokes a System Window. This
allows the user to perform PAUSE, FEED, and CANCEL operations while in
Test Mode.
TUE 11:55 A 04 FEB 2003
OFFLINE
SYSTEM WINDOW
DATAMAX
Key Labels
ESC
PAUSE
FEED
CANCEL
Keys
Key Label
Key and Function
ESC
The ESCAPE Key closes the System Window and returns to
Test Mode.
PAUSE
The PAUSE Key temporarily suspends printing, as noted by the
Current State Indicators. Pressing the key again will return the
printer to normal operation.
FEED
CANCEL
42
The FEED Key advances one label, and clears any corrected
faults. Also, pressing and holding this key causes the printer to
perform a Quick Media Calibration; see Section 5.1.1.
The CANCEL Key ‘pauses’ the printer and then prompts you
for confirmation. If yes, the current job is cancelled. The printer
remains paused. Also, pressing and holding this key four
seconds will reset the printer and clear temporary host settings;
see Section 6.4.1.
A-Class
4.1.4
MCL Mode
Enabling MCL Mode in the Menu system executes the MCL application;
allowing the printer to accept input data from peripheral devices such as barcode
scanners, weigh scales, and keyboards without the need of a host computer. This
printer-resident application can also request and send data to locally resident
lookup files or remote databases.
þ Note: The MCL program is a custom application that has been developed by your
MCL Certified provider. Consult your provider for details regarding operation
and support.
TUE 11:55 A 04 FEB 2003
OFFLINE
MCL
MCL Operating Menu
System Menu
1. Run Program
Key Labels
ESC
ENTER
Keys
Key Label
ESC
Key and Function
The ESCAPE Key has program dependent operation, and
typically returns to the previous menu level.
The DOWN ARROW Key has program dependent operation,
and typically selects the next menu item.
The UP ARROW Key has program dependent operation, and
typically selects the previous menu item.
ENTER
A-Class
The ENTER Key has program dependent operation, and
typically selects the current menu item or function.
43
4.2 The Menu System
Printer operation can be controlled through the user interface from the following
six menu system branches:
•
•
•
•
•
•
Media Settings
Print Control
Printer Options
System Settings
Communications
Diagnostics
While in the menu system, the current selection will be indicated with an
asterisk (*) next to the displayed item on the display. Selections designated with
a section symbol (§) will require a printer reset before becoming effective. A
reset will be automatically invoked when exiting the menu system and
answering ‘Yes’ to the ‘Save Changes’ prompt. Changes made will be saved.
When power is removed, the new settings will be restored upon power-up.
The same functional commands from your host computer may, in some cases,
override the printer’s menu settings. In addition, as a security feature for the
prevention of accidental or unauthorized changes, the menu system has a
password protection feature; see Section 4.2.5: System Settings / Security.
þ Note: In the following subsections, the factory default settings are denoted with the
‘²’ symbol. Selections denoted with a diamond (♦) can only be changed
through the menu system – all other selections can be overridden by host
software commands. Consult the Class Series Programmer’s Manual for
specific information.
44
A-Class
4.2.1
Entrance and Exit Prompts
To change the printer’s setup parameters via the User Interface, enter Menu
Mode by pressing the MENU Key.
Depending upon enabled security settings or changes to the setup, the following
Entrance and Exit Prompts may be displayed when accessing or leaving Menu
Mode:
þ Note: While in Menu Mode, the printer will stop processing new data.
Displayed Menu Item
MENU MODE
ENTER PASSWORD
0000
Explanation
Accesses the printer’s Menu System.
You are attempting to enter Menu Mode.
Security has been enabled and now the
correct user-definable password is required
before access can be gained to the Menu.
Using the á and â Keys, enter the correct
numeric password. (The ENTER Key sets
the (flashing) number then advances the
cursor one space to the right.) After the
correct number has been input, press the ESC
Key to enter Menu Mode.
KEEP HOST CHANGES?
You are now entering Menu Mode. Existing
Host commands have affected the
configuration of the printer. Pressing the
YES Key will save these changes; otherwise,
pressing the NO Key will cause the printer to
revert to previously saved settings.
SAVE CHANGES?
You are now exiting Menu Mode, but have
made changes to the printer’s settings.
Pressing YES will reconfigure your printer
according to these changes; otherwise,
pressing NO will cause the printer to revert
to previously saved settings.
þ Note: If changes have been made that require
a reset, the printer will automatically invoke that
reset.
A-Class
45
4.2.2
Media Settings
Displayed Menu Item
MEDIA TYPE
Explanation
Selects the printing method.
DIRECT THERMAL
For use with heat sensitive media.
²THERMAL TRANSFER
For use with media requiring a ribbon to
create an image.
SENSOR TYPE
²GAP
CONTINUOUS
REFLECTIVE
LABEL LENGTH
(0-99.99)
²04.00in
Selects the top-of-form (TOF) sensing
method for the media.
The printer recognizes the TOF by sensing
gaps in the media.
No TOF sensing is used with this setting.
The LABEL LENGTH setting determines
the Top of Form. (See Label Length.)
The printer recognizes the TOF by sensing
reflective (black) marks on the media.
When the Sensor Type is set to Continuous,
this value is used to determine the length of
the label.
MAXIMUM LABEL LENGTH Sets the maximum length between TOF
marks (gap or reflective). If this limit is
²16.00in (0-99.99)
exceeded, a top of form fault is declared.
PAPER OUT DISTANCE
(0-99.99)
Sets the length of travel before an out of
stock condition is declared.
LABEL WIDTH
Sets the maximum limit for the printable
width. Objects extending beyond this limit
will NOT print; see Appendix C for the
default values.
²00.25in
RIBBON LOW DIAMETER ♦ Sets the threshold for a low ribbon
indication.
²1.40 in (1.00-2.00)
46
A-Class
Media Settings (continued)
Displayed Menu Item
Explanation
SENSOR CALIBRATION ♦ Adjusts the printer to sense your media.
PERFORM CALIBRATION
ADVANCED ENTRY
SENSOR LEVELS
SENSOR GAIN
PRINTHEAD CLEANING
The user follows steps to allow the printer to
calculate the empty, gap (or mark), and paper
values to set the media sensor.
The user directly inputs the best values to
adjust the media sensor.
Sets threshold values for the media sensor
parameters. Manual entry for paper, gap (or
mark), and empty thresholds.
Observe A/D reading and set SENSOR
GAIN. Adjusts the sensitivity of the sensor
for custom label stock.
Controls the printhead cleaning routine.
CLEAN HEAD SCHEDULE Specifies the inch (or centimeter) count to
²000 in. (* 1000)
reach before prompting a printhead cleaning.
If the number specified is exceeded three
times, the printer will fault until cleaning is
initiated.
þ Note: The number specified is multiplied by
one thousand. The default value (zero) disables
this function.
CLEAN HEAD COUNTER
0 in.
RESET COUNTER
CLEAN HEAD NOW
Indicates the number of inches (or
centimeters) since printhead cleaning was
last initiated.
Resets the Clean Head Counter to zero.
Initiates printhead cleaning and resets the
Clean Head Counter.
þ Notes: Check the following:
Remove ribbon, if installed.
Ensure that full width media is installed.
See Section 5.4.1 for detailed instructions.
A-Class
47
4.2.3
C
Print Control
Refer to Section 2.2 for print quality information.
Displayed Menu Item
HEAT
²10 (0-30)
Explanation
Controls the ‘burn-time’ of the printhead. This
is the equivalent of Heat Setting on most label
software programs.
PRINT SPEED
Controls the rate of label movement during
the printing process; see Appendix C for
range.
FEED SPEED
Controls the rate of label when the FEED Key
is pressed; see Appendix C for range.
REVERSE SPEED
Controls the rate of label movement during
backup positioning for start of print, cutting or
present distance; see Appendix C for range.
SLEW SPEED
Controls the rate of label movement between
printing areas; see Appendix C for range.
ROW OFFSET
Shifts the vertical start of print position. This
is the user setting for row adjustment.
²00.00in (0-99.99)
COLUMN OFFSET
²00.00in (0-99.99)
PRESENT DISTANCE
²0.00in (0-4.00)
48
Shifts the horizontal, left-justified start of
print position to the right without shifting the
Label Width termination point to the right.
This is the user setting for Column Adjust.
Sets the label stop position past the start of
print. When the next label format is received,
the printer will automatically backfeed to the
start position. If the present distance is set to
zero, the printer will operate without
reversing.
A-Class
Print Control (continued)
Displayed Menu Item
Explanation
CUSTOM ADJUSTMENTS ♦ These factory adjustments independently
change the listed parameters to finely tune the
printer and compensate for slight mechanical
differences sometimes evident if multiple
printers share label formats.
DARKNESS
Controls the printhead strobe timing to fine²32
(1-64)
tune the HEAT setting.
CONTRAST
It allows relative print edge (gray) adjustment
²32
(1-64)
for the print quality, which allows fine-tuning
for specific media/ribbon mix.
ROW ADJUST
Shifts the vertical start of print position in
²000 DOTS
dots upward or downward to fine-tune the
ROW OFFSET setting; see Appendix C.
COLUMN ADJUST
Shifts both the horizontal start of print
²000 DOTS (0-128)
position and the LABEL WIDTH termination
point to the right in dots to fine-tune the
COLUMN OFFSET setting; see Appendix C.
PRESENT ADJUST
Adjusts the label stopping position in dots to
²064 DOTS (0-128)
fine-tune the PRESENT DISTANCE setting;
see Appendix C.
A-Class
49
4.2.4
Printer Options
Displayed Menu Item
MODULES
PRINT DIRECTORY
PRINT FILE
FORMAT MODULE
DELETE FILE
PACK MODULE
50
Explanation
Memory available for user storage of
graphics, fonts and label formats. (The
physical presence of the respective memory
module must be detected to show the
function selections in the menu system. See
Appendix C for a listing of all possible
modules.)
Prints a label directory of selected, or of all
available modules, the available space on
these modules, the files present, and the type
of module and files.
The user may select from a list of available
files for sample printing.
The user may select from a list of available
modules for formatting – all data will be
erased.
The user may select from a list of available
files for deleting (protected modules will not
appear). Bytes will not be retrieved until the
module that contained the deleted file is
packed.
Packing the module removes files marked as
deleted and defragments existing file
structures to recover space.
A-Class
Printer Options (continued)
Displayed Menu Item
CUTTER
AUTO
ENABLED
²DISABLED
RIBBON SAVER
AUTO
ENABLED
²DISABLED
SCANNER
MODE
²AUTO
ENABLED
DISABLED
A-Class
Explanation
Used to cut media into separate labels.
Automatically senses the presence of the
cutter. If present, the cutter is enabled. If
not detected, the cutter is ignored.
Enables the cutter. The presence of the
cutter must be detected or read errors are
generated.
Disables the cutter.
Used to conserve ribbon when the label
contains no-printing areas.
Automatically senses the presence of the
ribbon saver option. If present, the option
is enabled. If not detected, the option is
ignored.
The presence of the ribbon saver option
must be detected or read errors are
generated.
Disables ribbon saving.
Used to check linear bar codes in the
picket-fence orientation (bar codes
perpendicular to the label’s leading edge).
Enables bar codes to be read by the
Scanner.
Automatically senses the presence of the
scanner. If present, the scanner is enabled
to read bar codes. If not detected, the
scanner is ignored.
The presence of the scanner must be
detected or read errors are generated.
Disables the scanner.
51
Printer Options (continued)
Displayed Menu Item
BARCODES
Explanation
Enables the scanner to read the respective
bar code. Also see Appendix B.
þ Note: To speed throughput and decoding
integrity only enable the symbologies that you
will be reading.
²CODE 39
IATA
²CODABAR
²INTERLEAVED 2 OF 5
²INDUSTRIAL 2 OF 5
²CODE 93
²CODE 128
²MSI/PLESSEY
²EAN(13/8)
²EAN(13/8)+2
²EAN(13/8)+5
²UPC(A/E)
²UPC(A/E)+2
²UPC(A/E)+5
BARCODE COUNT
Used to set the specific number of bar
²00
(0-99)
codes to be read on the label.
00 selects AUTO Mode, allowing a
variable number of bar codes to be read
per label format.
þ Note: AUTO Mode should not be used with
imaged (bitmapped) bar codes or with certain
bar code addendums; see Appendix B for a
listing.
52
A-Class
Printer Options (continued)
Displayed Menu Item
Explanation
MIN READABLE HEIGHT
Used to ensure bar code integrity by
selecting the vertical distance of the bar
code that must have identical reads. The
printer will calculate the scan rate and the
number of required consecutive reads
based on the selected height and print
speed.
þ Note: The selected distance should not
exceed 50% of the measured bar code height.
1/16 in
(1.5 mm)
2/16 in
(3.0 mm)
3/16 in
(4.5 mm)
1/4 in
(6 mm)
1/2 in
(12.5 mm)
²DISABLED
A-Class
Ensures that 1/16 inch of the bar code is
100% readable.
Ensures that 1/8 inch of the bar code is
100% readable.
Ensures that 3/16 inch of the bar code is
100% readable.
Ensures that 1/4 inch of the bar code is
100% readable.
Ensures that 1/2 inch of the bar code is
100% readable.
When ‘Disabled’ is selected, the printer
defaults to REDUNDANCY LEVEL.
53
Printer Options (continued)
Displayed Menu Item
REDUNDANCY LEVEL
Explanation
Used to ensure the data integrity of the bar
code. The selected level determines the
number of consecutive, identical decodes
that are required to pass the bar code (i.e., if
set to three times, the bar code will not pass
until it has been decoded with the same
value three successive times.)
þ Note: Depending upon the print speed,
higher verification levels may cause erroneous
failures when scanning multiple bar codes or
bar codes that are small in height. Refer to the
documentation supplied with the Scanner for
the exact number of scans at a given print
speed.
READ BARCODE (1X)
²READ BARCODE (2X)
READ BARCODE (3X)
READ BARCODE (4X)
READ BARCODE (5X)
READ BARCODE (6X)
SET DEFAULTS
54
One decode is required per bar code.
Two consecutive, identical decodes are
required per bar code.
Three consecutive, identical decodes are
required per bar code.
Four consecutive, identical decodes are
required per bar code.
Five consecutive, identical decodes are
required per bar code.
Six consecutive, identical decodes are
required per bar code.
Resets the current settings of the Scanner to
the default settings.
A-Class
Printer Options (continued)
Displayed Menu Item
GPIO PORT ♦
APPLICATOR
Used to interface the printer to external
controlling devices (see Appendix D).
Sets the GPIO Port to work with a specific
type of device.
Enables the GPIO for a label applicator.
BARCODE VERIFIER
Enables the GPIO for a bar code verifier.
²DISABLED
Disables the GPIO Port.
GPIO DEVICE
START OF PRINT
²ACTIVE LOW
Programmable signal input that controls the
Start of Print (SOP) process.
SOP signal must go ‘low’ for at least 50
milliseconds to initiate printing.
SOP signal must go ‘high’ for at least 50
milliseconds to initiate printing.
Programmable signal output that signifies
the End of Print (EOP) process.
Outputs a logic ‘low’ following printing.
ACTIVE HIGH
Outputs a logic ‘high’ following printing.
LOW PULSE
Outputs a low pulse (approximately 30
milliseconds long) following printing.
Outputs a high pulse (approximately 30
milliseconds long) following printing.
Programmable signal output that signifies
the Ribbon Low Diameter condition; see
Section 4.2.2.
Outputs a logic ‘high’ when the ribbon
reaches the Ribbon Low Diameter setting.
Outputs a logic ‘low’ when the ribbon
reaches the Ribbon Low Diameter setting.
²ACTIVE LOW
ACTIVE HIGH
END OF PRINT
HIGH PULSE
RIBBON LOW
²ACTIVE HIGH
ACTIVE LOW
A-Class
Explanation
55
4.2.5
System Settings
Displayed Menu Item
Explanation
CONFIGURATION FILE ♦
Options for storage and recall of printer
configuration files. See Appendix F for
details.
Provides a list of available configuration
files. Selecting a file from the list causes a
printer reset; afterward, the printer is
configured according to the activated file.
Saves the entire effective configuration of
the printer to a file. Unique names with up
to nineteen characters are possible.
Provides a list of available configuration
files. Files selected are immediately
removed, freeing the module.
RESTORE AS CURRENT
SAVE SETTING AS
DELETE FILE
þ Note: A currently activated file cannot be
deleted.
FACTORY SETTING FILE
Provides a list of available configuration
files. The selected file will be restored
whenever a Level 1 reset is performed; see
Section 6.4.1.
INTERNAL MODULE
²1024 KB
(100-5120)
Sets the number of 1K blocks allocated for
the internal RAM ‘D’ module.
DEFAULT MODULE
²D
Sets the default module used to store files
when no other module is specified; see
Appendix C.
SCALEABLE FONT
CACHE
²0312 KB
(100-5120)
Sets the number of 1K blocks allocated for
the scaleable font engine. Available
memory dependent upon model; see
Appendix C.
SINGLE BYTE SYMBOLS
Selects the code page used to print single
byte fonts unless otherwise specified in
DPL.
²PC_850 MULTILINGUAL One of 66 selectable standard sets; see the
Class Series Programmer’s Manual for
details.
56
A-Class
System Settings (continued)
Displayed Menu Item
Explanation
DOUBLE BYTE SYMBOLS
When equipped with the ILPC option, this
selects the code page used to print double
byte fonts unless otherwise specified in
DPL; see the Class Series Programmer’s
Manual for details.
Unicode (including Korean)
²UNICODE
GB
BIG 5
Government Bureau Industry Standard;
Chinese (PRC)
Taiwan encoded
JIS
Japanese Industry Standard
SHIFT JIS
Shift Japanese Industry Standard
EUC
Extended UNIX Code
TIME AND DATE
Allows the user to set the printer’s time and
date.
MEDIA COUNTERS ♦
Internal record of inches printed and time
of use.
Shows the number of inches printed since
being set at the factory. Not resettable.
The number of inches printed since the last
reset. User may reset.
Resets the Resettable Counter to zero.
ABSOLUTE COUNTER
RESETTABLE COUNTER
RESET COUNTER
PRINT CONFIGURATION
Prints the effective configuration of the
system. In addition, if settings were
changed that require a reset to become
effective, this will be indicated with the ‘§’
symbol.
A bulleted item (•) indicates that it was
changed via the host, but not yet saved in
Flash memory.
A-Class
57
System Settings (continued)
Displayed Menu Item
Explanation
CONFIGURATION LEVEL
♦
To upgrade the application program
(resident software) version of the printer,
the hardware and software compatibility
levels must match for the update to be
accepted. This information is displayed here
and on the configuration label.
Each printer has a unique Key number in
the following form: vvvv-cwxx-yyyyyy-zzz
Where:
vvvv Represents the model number of
the application loaded
PRINTER KEY
cwxx
Represents the hardware/software
feature level, where:
c – represents the printer class.
w – represents hardware feature
level of the main board.
xx – represents the software
feature level:
10 = Standard DPL
20 = Internal CG Times
Font
(Software features are
accepted up to the ‘xx’
value - increases beyond
that require an authorization
code).
yyyyyy
zzz
APPLICATION VERSION
BOOT LOADER
UPGRADE PRINTER
CODE
UNLOCK FEATURE
58
Is a manufacturing date code
Is a unique time stamp
Displays the Application version of the
printer’s firmware.
Displays the Boot Loader version of the
printer’s firmware.
This function is used to upgrade the
software feature level of the printer.
Datamax authorization is required.
This function is used to unlock the
additional optional features within the
printer. Datamax authorization is required.
A-Class
System Settings (continued)
Displayed Menu Item
Explanation
SET FACTORY DEFAULTS
Parameters in this menu listing with the
‘²’ symbol are the designated defaults.
Restore the current settings to the factory
defaults or, if selected the Factory Setting
File.
SET FACTORY
DEFAULTS
þ Note: The reset will be automatic. If no
Factory Setting File is used, all menu settings
(except HEAD BIAS, CUSTOM ADJUSTMENTS
and calibrations) will be restored.
FORMAT ATTRIBUTES
²XOR
OPAQUE
TRANSPARENT
BUZZER ♦
²ENABLED
DISABLED
HEAD BIAS ♦
Affects the manner in which overlapping
text and graphics are treated. Consult the
Class Series Programmer’s Manual for
details.
Intersecting text, images, and bar codes
print on top of one another.
Intersecting text, images, and bar codes are
obliterated by those formatted last (each
character is treated as opaque).
Intersecting text, images, and bar codes
will not be printed (but an odd number of
overlapping objects will print.)
Audible signaling device that sounds to
acknowledge User Interface entries and, if
enabled, during printer warning and fault
conditions.
Turns ‘On’ the buzzer for printer warning
and fault conditions.
Turns ‘Off’ the buzzer for printer warning
and fault conditions.
Instructs the printer to switch the dot zero
orientation. (The dot zero left / right
reference point is given relative to the label
output side of the printer).
WARNING: Switching this setting will
cause the printer to reverse all of the media
movement directions.
²STANDARD
RIGHT HAND
A-Class
Dot zero occupies the left-most location on
the printhead; printing is left justified.
Dot zero occupies the right-most location
on the printhead; printing is right justified.
59
System Settings (continued)
Displayed Menu Item
LABEL ROTATION ♦
Explanation
ENABLED
Instructs the printer to rotate the label
format 180 degrees before printing.
Label formats are flipped top to bottom.
²DISABLED
Label formats are printed normally.
IMAGING MODE ♦
Instructs the printer whether to pre-image
the label format.
þ Note: This selection can affect the accuracy
of time-stamped labels and label throughput.
²MULTIPLE LABEL
SINGLE LABEL
PAUSE MODE
ENABLED
²DISABLED
PEEL MODE
ENABLED
²DISABLED
60
The printer images multiple labels as
memory permits, achieving the fastest
throughput; however, if time-stamping, the
time will reflect the moment the label is
imaged rather than when actually printed.
The printer images the next label only after
the previous label has been successfully
printed. Single processing provides timestamps that are more accurate, but it slows
label throughput time.
When enabled, suspends printing between
each label until the PAUSE Key is pressed.
Requires an operator press the PAUSE Key
after each label.
The printer completes label batch without
pausing between labels.
Specifies that the printer is to wait for the
GPIO start of print signal.
Feed is inhibited according to the above
criteria.
Feed is always enabled.
A-Class
System Settings (continued)
Displayed Menu Item
SECURITY ♦
SELECT SECURITY
MENU AND TEST
SECURE MENU
²DISABLED
MODIFY PASSWORD
Explanation
Provides the user with the ability to
password-protect all settings available
through the User Interface.
Enable or disable the security feature of the
User Interface.
The Menu and Test areas will require a
password before access is granted (these
buttons will be shaded, indicating that
security is enabled).
The Menu area will require a password
before access is granted (the button will be
shaded, indicating that security is enabled).
All menu items are accessible without
protection.
Modify the numeric password required to
access the menu system when security is
enabled. You will be prompted to enter a
new password.
Enter a password using the á and â Keys.
(The ENTER Key sets the current
[flashing] number then shifts the cursor to
the right.) After the password has been
input, press the ESC Key.
You will be prompted to ‘CONFIRM NEW
PASSWORD.’ Re-enter the same numeric
password.
A-Class
61
System Settings (continued)
Displayed Menu Item
UNITS OF MEASURE
²IMPERIAL
METRIC
INPUT MODE ♦
Selects the measurement system in which
the system’s settings are represented in the
menu system and on configuration labels.
Inch standard: lengths and counters given
in inches.
Metric standard: lengths given in
millimeters and counters in centimeters.
Defines the type of printer language.
²DPL
Standard DPL processing.
LINE
Standard DPL processing with addition
Line mode Template processing enabled.
Line Mode exacts data terminated by a
carriage return to be inserted in a DPL
template and printed.
SOP EMULATION ♦
110 (PRODPLUS)
Enables the <STX>O and <STX>f print
positioning commands to allow backward
compatibility with label formats designed
for other printers. (When changing these
values, the printer will automatically feed
two labels to setup the new print position.)
No emulation: natural start of print
position. (System Commands <STX>O and
<STX>f are ignored).
Emulates the Prodigy Plus® printer.
220 (ALLEGRO)
Emulates the Allegro® printer.
250 (PRODIGY)
Emulates the Prodigy™ printer.
²DISABLED
62
Explanation
A-Class
System Settings (continued)
Displayed Menu Item
BACK AFTER PRINT
ENABLED
²DISABLED
FONT EMULATION ♦
Explanation
When a Present Distance is set with the
GPIO enabled, this determines the timing
of the label back up.
Commands the printer to immediately back
up the label after the applicator issued start
of print signal is received for faster
throughput.
The printer will not initiate repositioning
until the next label is ready to print. May
help prevent the curling of the label edge.
CG TIMES
This command allows font substitution for
all Datamax internal fonts. See Appendix B
for examples.
Prints using standard available fonts. See
Appendix B for examples.
Prints using CG Times fonts only.
USER ID S50
Prints using a downloaded font only.
²STANDARD FONTS
MENU LANGUAGE ♦
²ENGLISH
FAULT HANDLING♦
LEVEL
²STANDARD
A-Class
Selects the language in which the menu
system messages and configuration label
are shown. Only languages that are resident
will be shown. See Appendix E for
downloading information.
English
When a fault condition (ribbon out, media
out, etc.) is detected, this setting determines
the level of intervention and the disposition
of the label being printed at the time the
fault occurred.
Selects the printer’s action, the action
required by the operator, and the label’s
reprint status.
Printing stops and a fault message is
displayed. After the problem is corrected,
the FEED Key must be pressed to clear the
fault. The label in process is reprinted.
63
System Settings (continued)
Displayed Menu Item
VOID AND RETRY
Explanation
Depending upon the RETRY COUNT, one
of the following actions when faulted:
• If the Retry Count setting has not been
exceeded, ‘VOID’ is printed on the label
in process and reprinting occurs
automatically; or,
• If the Retry Count has been exceeded,
printing stops and a fault message is
displayed. After the problem is corrected,
the FEED Key must be pressed to clear
the fault. The label in process is
reprinted; or,
• If the CANCEL Key is pressed the
operator now has the option of canceling
the reprint:
To allow the reprint, press the ESCAPE
Key or to cancel the reprint, press the
ENTER Key (the operator now has the
option of canceling the entire label batch
by pressing the ENTER Key again .)
þ Notes:
1) If a Linear Scanner is not attached, this
menu item will cause the printer to perform as
it does in the Standard fault handling setting
(see above), except that VOID will be printed
on the faulted label.
2) VOID will not be printed when insufficient
space exists for the height of the text (see
VOID DISTANCE, below) or if the fault
occurred after the entire label was completed
(i.e., when the label reaches its Present
Distance at or above the TOF).
3) The Void Message can be customized,
see the Class Series Programmer’s Manual
for downloading details.
NO REPRINT
64
Printing stops and a fault message is
displayed. After the problem is corrected,
the FEED Key must be pressed to clear the
fault. The label in process is not reprinted.
A-Class
System Settings (continued)
Displayed Menu Item
Explanation
VOID DISTANCE
²0.50 in (.10-2.00)
Sets the distance to backup the faulted
label to print ‘VOID’ on its trailing edge,
which also indirectly establishes the font
size of the void message.
RETRY COUNT
²1
(0-3)
Establishes the number of times the printer
will attempt to reprint a label. If the last
label printed in this count has been voided,
the printer will stop and display a fault
message.
þ Note: Retry counts above 1 are only valid
for printers equipped with the Linear
Scanner option.
A-Class
65
4.2.6
Communications
Displayed Menu Item
SERIAL PORT A ♦
BAUD RATE
38400
28800
19200
²9600
4800
2400
1200
PROTOCOL
²BOTH
SOFTWARE
HARDWARE
NONE
PARITY
²NONE
ODD
EVEN
DATA BITS
7
²8
STOP BITS
²1
2
SERIAL PORT B♦
Explanation
Controls the communications settings for
Serial Port A.
Determines the serial communication rate.
38400 bits per second
28800 bits per second
19200 bits per second
9600 bits per second
4800 bits per second
2400 bits per second
1200 bits per second
Sets the data flow control (handshaking)
method.
Uses both handshaking methods.
XON/XOFF
CTS/DTR
No flow control is used.
Sets Word parity
No parity
Odd parity
Even parity
Sets Word length
Seven bit Word length
Eight bit Word length
Sets the number of stop bits
One stop bit
Two stop bits
This port controls the communications
settings for the Aux Serial Port on the
Applicator Interface Card.
The available settings are the same as those
for the Serial Port A, above.
66
A-Class
Communications (continued)
Displayed Menu Item
Explanation
²UNI-DIRECTIONAL
Controls the communications settings for
Parallel Port A.
Determines if data is sent from the printer
to the host via the parallel port.
One-way printer communication.
BI-DIRECTIONAL
Enables IEEE 1284 back-channel operation.
PARALLEL PORT A♦
PORT DIRECTION
PARALLEL PORT B♦
Same as Parallel Port A, for an optional
Ethernet connection. If not present, this
displays ‘NOT INSTALLED’ when
accessed.
þ Note: If ‘LOCKED’ appears when attempting to access the NIC ADAPTER submenu,
the printer may have active print requests or multiple users may be trying to access these
parameters (for example, during simultaneous telenet sessions).
A-Class
67
Communications (continued)
Displayed Menu Item
NIC ADAPTER♦
Explanation
DMXNet and DMXrfNet are the optional
Network Interface Card (NIC) Adapters. If
not
present,
this
displays
‘NOT
INSTALLED’ when accessed.
After making changes to these parameters,
save the changes, exit the menu system, and
cycle the printer’s power ‘Off’ and ‘On’ for
the changes to take effect.
þ Note: The boot process (taking up to two
minutes) must be completed at power-up.
During this time, the NIC Adapter will not be
accessible
or
configurable;
"DMXNET
INACTIVE" will be indicated when in the menu
system or on a Configuration Label. After this
process, you will be able to configure the
options provided using the menu system.
IP ADDRESS
The static IP address of the NIC Adapter in
standard dotted-decimal format.
SUBNET MASK
The static subnet assigned to the NIC
Adapter.
GATEWAY
Specifies the network gateway address the
NIC Adapter should use.
SNMPTRAP DESTINATION Selects the Network IP address where all
SNMP Traps will be sent. If zeroed, no
traps are sent.
PROTOCOL
Sets the network protocol to be recognized
by the NIC Adapter.
NETWARE
Allows the printer to be driven from an
NDS Novell Print Queue.
²ENABLED
NetWare is enabled by default.
DISABLED
68
Ignores the NetWare protocol. Select this
option if NetWare is not needed.
A-Class
Communications (continued)
Displayed Menu Item
DISCOVERY
Explanation
This is the address discovery method used
by the card if a static address is not
utilized. If no server for any of the
discovery methods is found, the static
value specified above is used.
þ Note: For faster NIC Adapter boot times,
disable any discovery methods not used.
DHCP
²ENABLED
Dynamic
Host
Control
Protocol.
Automatically assigns an IP address from a
DHCP Server.
DHCP is enabled by default. This means
that the card will send a broadcast into the
network on start-up in order to receive an
IP Address from the responsible server.
WARNING: An IP Address assigned by
DHCP has precedence over any stored static
IP Address.
DISABLED
Disables DHCP.
þ Note: Select this option to ensure that any
stored static IP is used by the NIC Adapter.
SET FACTORY
DEFAULTS
HOST SETTINGS ♦
HOST TIMEOUT
(1-60)
²10 SEC
A-Class
Restore the current NIC Adapter settings to
the factory defaults.
Settings that affect all communications
with a host.
The number of seconds a communications
port must be idle before the printer may
process data from a different port. This
value is also used to “timeout” an image /
label format download (i.e., if, at any time,
data flow stops before a complete label
format is received, the data will be
ignored).
69
Communications (continued)
Displayed Menu Item
Explanation
CONTROL CODES
Allows the operator to change the prefix of
the software commands interpreted by the
printer.
²STANDARD CODES
Hex 01 = SOH command; Hex 02 = STX
command; count-by = ^; Hex 1B = ESC;
Hex 0x0D = Carriage Return
ALTERNATE CODES
Hex 5E = SOH command; Hex 7E = STX
command; count-by = @; Hex 1B = ESC;
Hex 0x0D = Carriage Return
ALTERNATE CODES 2 Hex 5E = SOH command; Hex 7E = STX
command; count-by = @; Hex 1B = ESC;
Hex 0x7C = Carriage Return
CUSTOM CODES
Each DPL command (SOH, STX, CR, and
count-by) may be selected by entering the
desired Hex code. (The á and â Keys will
scroll the characters, while the ENTER
Key selects character and then advances
the cursor.)
FEEDBACK CHARACTERS Returns a Hex 1E, [RS], after each label
successfully prints, and a Hex 1F, [US],
after each batch of labels is printed.
ENABLED
Feedback characters are sent to the host.
²DISABLED
ESC SEQUENCES
²ENABLED
DISABLED
70
No feedback characters are sent.
Allows data containing invalid ESC control
code sequences to be processed, helpful
because some systems send a “banner” to
the printer.
Normal printer operating mode.
ESC sequences are ignored and the data is
processed. Bitmapped font downloads are
disabled in this mode.
A-Class
Communications (continued)
Displayed Menu Item
HEAT COMMAND
²ENABLED
DISABLED
SPEED COMMANDS
²ENABLED
DISABLED
TOF SENSING COMMANDS
²ENABLED
DISABLED
SYMBOL SET COMMAND
²ENABLED
DISABLED
CNTRL-CODES (DATA)
²ENABLED
DISABLED
A-Class
Explanation
Allows the user to disable the DPL Heat
Command, providing compatibility with
other DATAMAX printers.
Normal printer operating mode.
DPL Heat commands are ignored. The heat
value is controlled via the menu setting;
see Section 4.2.3.
Allows the user to disable the DPL speed
commands (Print, Feed, Slew, and
Reverse).
Normal printer operating mode.
DPL speed commands are ignored. The
speeds are controlled via the menu setting;
see Section 4.2.3.
Allows the user to disable the DPL Top of
Form commands (Gap, Continuous, and
Reflective).
Normal printer operating mode.
DPL TOF commands are ignored. The
TOF is controlled via the menu setting; see
Section 4.2.2.
Allows the user to disable the DPL Single
and Double Symbol Set selection
commands.
Normal printer operating mode.
DPL Symbol Set commands are ignored.
The Symbol Set selection is controlled via
the menu setting; see Section 4.2.5.
Allows the user to remove control codes
(data < 20 Hex) from the data fields. The
selected line terminator is processed.
Normal printer operating mode.
DPL Control Code (SOH, STX, CR, ESC,
and ^) functions are ignored.
71
Communications (continued)
Displayed Menu Item
STX-V SW SETTINGS
²ENABLED
DISABLED
72
Explanation
Allows the user to disable DPL software
switch settings commands.
Normal printer operating mode.
DPL option-enable command (<STX>V) is
ignored.
A-Class
4.2.7
Diagnostics
Displayed Menu Item
HEX DUMP MODE ♦
ENABLE
²DISABLE
OPTIONS TESTING ♦
TEST CUTTER
PERFORM TEST
1 TIME
TEST RIBBON SAVER
PERFORM TEST
1 TIME
TEST GPIO
MONITOR GPIO INPUT
SOP FEED PAUSE REPRT
1
1
1
1
Explanation
Most commonly used for troubleshooting.
Prints data and instructions received from
the host rather than interpreting them as
label formats; see Section 6.3.
Prints raw ASCII data received from the
host rather than executing the commands.
Executes and prints label formats (normal
operating mode).
Allows or performs diagnostics of specific
options within the printer.
Performs a functional test of the cutter.
The test will cycle the selected number of
times (1, 10, or 100; use the á and â
Keys) with the results displayed following
each attempt.
Performs a functional test of the ribbon
saver circuits and mechanisms.
The test will cycle the selected number of
times (1, 10, or 100; use the á and â
Keys) with the results displayed following
each attempt.
Performs a functional test of the General
Purpose Input Output interface. See
Appendix D.
Input values are displayed for the SOP
(Start of Print), Feed, Pause, and Reprint
lines.
þ Note: Unconnected lines may display a
zero or one value.
TEST GPIO OUTPUT
EOP RL SR MO RO DRDY
0
0
1
1
1
1
A-Class
Output logic values are reported, where:
EOP = End of Print;
RL = Ribbon Low;
SR = Service Required;
MO = Media Out;
RO = Ribbon Out; and,
DRDY = Data Ready.
(The á and â Keys toggle the output
state, while the à Key advances the
cursor.) See Appendix D for the GPIO
Port pin-outs.
73
Diagnostics (continued)
Displayed Menu Item
LOOPBACK
Explanation
Performs an internal test of the GPIO Port
circuitry.
þ Note: Before executing this test, remove
the connection to the GPIO Port.
PRINT SIGNAL INFO
TEST SCANNER
SCAN TEST
ALIGNMENT TEST
PRINT TEST RATE (min) ♦
²000
(0-120)
SENSOR READINGS ♦
THR TRAN RIB M 24V HD RANK
255 255 255 255 255 255
RIBBON SENSOR LIMITS ♦
RIBBON ADC LOW HIGH
070 164
74
Prints a label containing GPIO Port signal
names, programmed settings, and current
states. See Appendix D for a sample of
the label.
Performs a functional test of the optional
linear scanner.
Enters a “read once mode.” A bar code is
read and the decoded results are
displayed.
Enters a “constant read mode.” Bar codes
are read; decoded results are displayed;
and, the read-count is incremented.
The number of minutes to delay between
the printing of batches of Test Labels.
Analog Sensor readings are displayed.
Live sensor values are displayed.
Maximum values are shown in this
example, where:
THR = thermistor sensor;
TRAN = transmissive (gap) media sensor
(REFL is shown when SENSOR TYPE is
set to ‘reflective’);
RIB M = ribbon motion sensor;
24V = 24 volt DC power supply sensor;
HD = head-down sensor; and,
RANK = the value of the printhead
ranking resistor.
Displays ribbon sensor ADC low and
high values used for motion detection.
Approximate default values are shown
here (actual values will vary).
A-Class
4.2.8
MCL Options
Displayed Menu Item
MCL AT POWER-UP ♦
ENABLED
²DISABLED
START MCL ♦
A-Class
Explanation
MCL (Macro Command Language) is tool
suite designed for data collection
applications. The printer will accept input
data from peripheral devices and the
application can request and send data to
locally resident lookup files or remote
databases.
After power to the printer is turned ‘Off’
and ‘On,’ MCL will be started. The printer
is now ready to accept input data from
peripheral devices such as barcode
scanners, weigh scales, and keyboards
without the need of a host computer.
Normal printer functions.
MCL with be started after exiting from the
menu.
75
4.3 Printer Messages
The printer displays several different types of information (if not in Menu or
Test Mode):
Ø
Ø
Ø
Ø
Enter and Exit Prompts; see Section 4.2.1
Alert Prompts and Condition Messages; see Section 4.3.1.
Application and Boot Loader Updating Messages; see Sections 5.5 and 5.6.
Fault and Warning Messages; see Section 6.2.
4.3.1
Alert Prompts and Condition Messages
Alert Prompts appear when an action is required of the operator, while
Condition Messages are used to indicate an operational state of the printer.
Prompts and Condition Messages
Displayed Message
Description
The FEED Key was
pressed after a fault.
CLEARING FAULTS
The printer is trying to
clear a fault condition.
CALIBRATING
Media calibration is being The FEED Key was
performed.
pressed and held.
CANCEL REPRINT
ENTER KEY = YES
CANCEL BATCH
ENTER KEY = YES
DMXNET INITIALIZING
76
Cause(s)
The current label will not The CANCEL or TEST
be reprinted if the ENTER Key was pressed during
Key is pressed. (Any
the fault handling process.
labels remaining in the
batch will be printed.)
The remaining labels in
the current batch will not
be printed if the ENTER
Key is pressed.
The CANCEL or TEST
Key was pressed during a
batch job.
Normal power-up and
soft reset condition when
equipped with the
DMXNet option.
The network card is
initializing. Depending
upon the programmed
settings, this process can
take up to two minutes.
A-Class
User Prompts and Condition Messages (continued)
Displayed Message
Description
Cause(s)
The printer is in Menu or
Test Mode.
The Menu or Test Key has
been pressed.
The printer is paused.
The PAUSE Key has been
pressed or Paused Mode
has been selected.
Indicates the menu item
cannot be enabled.
The option is not installed
or cannot be detected by
the printer.
Indicates that printhead
cleaning is in progress.
The TEST Key was
pressed and held, or
‘CLEAN HEAD NOW’
was selected.
Normal operating mode.
The printer is ready to
receive label formats,
downloads, etc.
The printer is in Ready
Mode.
In order to initiate
printhead cleaning,
ribbon must be removed.
The TEST Key was
pressed and held, or
‘CLEAN HEAD NOW’
was selected.
SYSTEM INITIALIZING
Normal power-up and
soft reset condition.
Follows the ‘SYSTEM
RESET IN PROGRESS’
message after a reset or
power-up.
SUCCESSFUL
Printhead cleaning was
successfully completed.
The TEST Key was
pressed and held, or
‘CLEAN HEAD NOW’
was selected.
Normal power-up and
soft reset condition.
The user has reset the
printer via the host or
User Interface.
OFFLINE
PAUSED
NOT INSTALLED
PRINTHEAD
CLEANING
READY
REMOVE RIBBON
PRESS ANY KEY
PRESS ANY KEY
SYSTEM RESET
IN PROGRESS
A-Class
77
User Prompts and Condition Messages (continued)
Displayed Message
Description
Cause(s)
The media calibration
must be performed; see
Section 5.1.
The printer is not
calibrated.
WAITING FOR DATA
A Start of Print signal
has been received.
The printer is waiting for
label data to be supplied
by the host.
WAITING FOR SIGNAL
A label is waiting to be
printed.
The printer is waiting for
the Start of Print signal to
be supplied by the
applicator.
XXXX OF XXXX
The print job is being
processed.
The printer is updating the
batch status, showing
initial and remaining label
counts.
UNCALIBRATED
PRINTING
78
A-Class
4.4 Test Mode
The internally generated Test Labels are printed at pre-selected speed and heat
settings. Changes to these label settings can be made from the Menu System or
via software commands.
þ Notes:
(1) Except as noted, use full width media to capture the entire format; otherwise, adjust
the Label Width (Section 4.2.2) and Leveling Cam settings (Section 5.2.1) to the media’s
width.
(2) In Test Mode, press the ESC Key or the TEST Key to stop printing.
(3) A printing time delay can be set (see Print Test Rate, Section 4.2.7).
4.4.1
Print Quality Label
The Print Quality Label is a general
indicator of overall print quality. The
format, consisting of compliant fence
and ladder bar codes, assorted sizes of
fonts, and graphic fill patterns, can be
used to ensure conformance, as well as
aesthetics. Generate a Print Quality
Label as follows:
TEST
1.
Press the
2.
Press the
3.
Press the
COUNT
Key to select a quantity; see Section 4.1.3.
4.
Press the
ENTER
Key to begin printing.
A-Class
Key.
Key to scroll to ‘Print Quality Label.’
79
4.4.2
Configuration Label
The Configuration Label provides current printer database information, as
detailed in Section 4.2. Generate a Configuration Label as follows:
1.
Press the
2.
Press the
3.
Press the
TEST
Key.
Key to scroll to ‘Print Configuration.’
ENTER
Key to begin printing.
þ Notes: (1) The information will vary with the printer model, firmware version and
options.
(2) To capture all data, use media that is at least 2 inches (51 mm) wide and
adjust the Label Width setting accordingly (see Section 4.2.2).
CONFIGURATION
FORMAT ATTRIBUTES
WED 09:09 AM 28JAN2004
PRINTER KEY:
BUZZER
APPLICATION VERSION:
HEAD BIAS
4310-AC10-031029-958
83-2410-08B 8.01 01/14/2004
MCL Version:1.03
BOOT LOADER:
83-2405-08A 08.00 10/13/2003
XOR
ENABLED
STANDARD
LABEL ROTATION
DISABLED
IMAGING MODE
MULTIPLE LABEL
SYSTEM INFORMATION
PRINT BUFFER SIZE:
243 in.
FLASH SIZE:
4 MB
RAM TEST:
PASS
OPTIONAL LANGUAGES:
NONE
CONFIGURATION FILE:
NONE
MEDIA SETTINGS
PAUSE MODE
DISABLED
PEEL MODE
DISABLED
SELECT SECURITY
DISABLED
STANDARD
BACK AFTER PRINT
DISABLED
FAULT HANDLING:
LEVEL
PAPER OUT DISTANCE
00.25 in.
LABEL WIDTH
STANDARD FONTS
ENGLISH
STANDARD
VOID DISTANCE
0.50 in.
RETRY COUNT
1
4.10 in.
RIBBON LOW DIAMETER
PAPER SENSOR LEVEL
102
GAP SENSOR LEVEL
25
TRAN SENSOR LEVEL
6
REFL PAPER LEVEL
102
MARK SENSOR LEVEL
40
REFL SENSOR GAIN
15
EMPTY SENSOR LEVEL
7
CLEAN HEAD SCHEDULE
000 in. (* 1000)
CLEAN HEAD COUNTER
000 in. (* 1000)
PRINT CONTROL
COMMUNICATIONS
SERIAL PORT A:
BAUD RATE
9600 BPS
PROTOCOL
DATA BITS
8
STOP BITS
1
SERIAL PORT B:
BAUD RATE
9600 BPS
PROTOCOL
BOTH
PARITY
DATA BITS
FEED SPEED
STOP BITS
6.0 in/sec
REVERSE SPEED
4.0 in/sec
SLEW SPEED
6.0 in/sec
ROW ADJUST
0 DOTS
0 DOTS
64 DOTS
NONE
8
1
USB PORT
INSTALLED
PARALLEL PORT A:
PORT DIRECTION
UNI-DIRECTIONAL
PARALLEL PORT B:
NOT INSTALLED
NIC ADAPTER:
IP ADDRESS
010.012.000.211
SUBNET MASK
255.255.000.000
GATEWAY
010.012.254.254
IP
ENABLED
APPLETALK
ENABLED
NETWARE
DISABLED
PRINTER OPTIONS
MODULES
D: FORMATTED
F: NOT INSTALLED
G: FORMATTED
X: FORMATTED
Y: 83-2296-03A
Z: NOT INSTALLED
LAN MANAGER
DISABLED
DHCP
DISABLED
HOST SETTINGS:
HOST TIMEOUT
10 SEC
CUTTER
CONTROL CODES
RIBBON SAVER
FEEDBACK CHARACTERS
NOT INSTALLED
ENABLED
SCANNER
NOT INSTALLED
GPIO PORT:
GPIO DEVICE
STANDARD CODES
DISABLED
ESC SEQUENCES
ENABLED
HEAT COMMAND
ENABLED
SPEED COMMANDS
ENABLED
START OF PRINT
TOF SENSING COMMANDS
END OF PRINT
SYMBOL SET COMMAND
ACTIVE LOW
ACTIVE LOW
RIBBON LOW
ACTIVE HIGH
BOTH
NONE
HEAT
8.0 in/sec
32
ENABLED
ENABLED
CONTROL CODES (DATA)
ENABLED
STX-V SW SETTINGS
PARITY
PRINT SPEED
10
32
CONTRAST
ENABLED
1.40 in.
SENSOR CALIBRATION
CUSTOM ADJUSTMENTS:
DARKNESS
SOP EMULATION
LABEL LENGTH
16.00 in.
0.00 in.
PRESENT ADJUST
DPL
MENU LANGUAGE
GAP
PRESENT DISTANCE
INPUT MODE
SENSOR TYPE
04.00 in.
00.00 in.
COLUMN ADJUST
IMPERIAL
FONT EMULATION
MAXIMUM LABEL LENGTH
00.00 in.
UNITS OF MEASURE
MEDIA TYPE
THERMAL TRANSFER
ROW OFFSET
COLUMN OFFSET
SYSTEM SETTINGS
ENABLED
FACTORY SETTING FILE
NONE
INTERNAL MODULE
1024 KB
DEFAULT MODULE
D
DIAGNOSTICS
HEX DUMP MODE
DISABLED
SCALEABLE FONT CACHE
PRINT TEST RATE (min)
SINGLE BYTE SYMBOLS
SENSOR READINGS
312 KB
PC-850 MULTILINGUAL
DOUBLE BYTE SYMBOLS
UNICODE
ABSOLUTE COUNTER
108535 in.
01MAR2003
RESETTABLE COUNTER
535 in.
01MAR2003
0
THR TRAN RIBM 24V
093 110 041 115
PS HD RANK
000 092 179
RIBBON SENSOR LIMITS
RIBBON ADC LOW
255
RIBBON ADC HIGH
041
MCL OPTIONS
MCL AT POWER-UP
DISABLED
80
A-Class
4.4.3
Quick Ribbon Test Label
The Quick Ribbon Test Label is an
indicator of thermal transfer print
quality. Generate a Quick Ribbon Test
Label as follows:
TEST
1.
Press the
2.
Press the
3.
Press the
COUNT
Key to select a quantity; see Section 4.1.3.
4.
Press the
ENTER
Key to begin printing.
4.4.4
Key.
Key to scroll to ‘Ribbon Test Label.’
Dot Test Pattern Label
The Dot Test Pattern Label gives an
indication of the printhead’s condition,
featuring print patterns that exercise all
the thermal elements. Generate a Dot
Test Pattern Label as follows:
1.
Press the
2.
Press the
3.
Press the
4.
Press the
TEST
Key.
Key to scroll to ‘Dot Test Pattern.’
COUNT
A-Class
Key to select a quantity; see Section 4.1.3.
ENTER
Key to begin printing.
81
4.4.5
Validation Label
The Validation Label is another useful
tool for establishing print quality.
Generate a Validation Label as follows:
1.
Press the
2.
Press the
TEST
Key.
Key to scroll to
‘Validation Label.’
COUNT
3.
Press the
Key to select a
quantity; see Section 4.1.3.
4.
Press the
4.4.6
ENTER
Key to begin printing.
Print Last Label
Print Last Label reprints the last label format printed. The format can be any of
the Test Labels, a label from the host, or one recalled from memory.
þ Note:
82
If a job was cancelled prior to its completion, or if power has been removed
since the last print job and the request for this label, this selection will the
‘VOID’ message.
A-Class
4.4.7
User Defined Label
The User Defined Label reprints from a list of previously printed label formats.
Use the
Key to scroll through the listing, then use the
ENTER
Key to
select and print the label.
þ Note:
4.4.8
If a job was cancelled prior to its completion, or if power has been removed
since the last print job and the request for this label, ‘NO FILES AVAILABLE’
will be displayed and no printing will occur.
Demo
The Demo mode displays a rotating globe and sample system fonts in the
graphic display center window. Use the
MENU
A-Class
TEST
Key to return to test mode or the
Key to return to the system menu.
83
84
A-Class
Adjusting and
Maintaining the Printer
5.1 Media Sensor Calibration
In addition to the adjusting the Media Sensor and setting the ‘Sensor Type,’
calibration ensures correct and reliable label detection.
5.1.1
Quick Calibration
Perform the Quick Media Calibration during initial printer set-up or after
changing the media to fine-tune the media sensor’s gap and label values.
C
This procedure is not required for continuous media. If ‘Uncalibrated’ is
displayed, follow the Media Sensor Calibration procedure.
1.
Ensure that media is loaded (see Section 3.4), that the Media Sensor is
adjusted (see Section 3.6), and that the printer is in an idle state.
2.
Press and hold the
FEED
Key.
Media will begin to advance.
3.
Allow at least one label gap (or mark) to pass under the sensor before
releasing the
FEED
Key.
Upon successful completion, the ‘Calibration Completed’ message will flash;
the printer will feed to the next label TOF and ‘Ready’ will be displayed. (A
‘Warning Low Backing’ message may appear if using notched media or media
on a transparent liner; however, the calibration was successful).
þ Note: Media containing large gaps may require a change in the ‘Paper Out Distance’
setting before Quick Calibration; see Section 4.2.2.
Calibration Hints: In certain cases, the printer may have trouble differentiating
between the label and liner. If ‘Cannot Calibrate’ is displayed, try calibrating
over a longer distance, as follows:
A-Class
85
•
Press and hold the
FEED
Key to allow two or more gaps (or marks) to pass
under the sensor.
If this method also fails (that is ‘Cannot Calibrate’ is displayed again), perform
the Standard Calibration (Section 5.1).
5.1.2
Standard Calibration
Perform the Standard Calibration when ‘Cannot Calibrate’ or ‘Uncalibrated’ is
displayed. During the process, the printhead assembly can be raised for visual
access. In addition, displayed sensor readings can be used to indicate the best
position over the media, which is helpful when using small, position-critical
TOF notches or marks. Three readings are required:
•
Empty:
No media in the sensor.
•
TOF Mark:
Only the backing, notch, or reflective mark in the sensor.
•
Paper:
The label (with the liner attached) in the sensor.
Perform a Standard Calibration as follows:
Step
Action
1 (Media should be loaded
and the ‘Sensor Type’ set.)
Turn ‘On’ the printer.
2
Press the
MENU
Key.
Press the
ENTER
Key to
3
Display Message
CANNOT CALIBRATE
-orUNCALIBRATED
MEDIA SETTINGS
MEDIA TYPE
Comment
Wait until the
printer initializes
(about six seconds).
The Menu Window
will appear.
See Section 4.2.2
for menu items.
enter the Media Settings
menu.
4
Press the
Key to
SENSOR CALIBRATION
scroll to ‘Sensor
Calibration’.
5
Press the
86
ENTER
Press the
ESC
Key to abort this
procedure.
Key.
PERFORM CALIBRATION
You are beginning
the calibration
procedure.
A-Class
Standard Calibration (continued)
Step
6
Action
Press the
ENTER
Key.
Display Message
REMOVE LABEL STOCK
PRESS ANY KEY <yyy>
Remove the media from
the Media Sensor then
press any key.
7
Proceed according to the
type of media being
calibrated:
Die-cut:
a) Strip a label or two
from the liner material.
b) Reinstall the media.
c) Place only the liner
under the sensor.
d) Position the Sensor
Eye Mark over the
middle of the liner.
SCAN BACKING
PRESS ANY KEY <yyy>
-or, for reflective
media:
SCAN MARK
PRESS ANY KEY <yyy>
Comment
Sets the ‘empty’
value - where ‘yyy’
is a numerical value
representing the
current sensor
reading.
Sets the ‘gap’ (or
‘mark’) value where ‘yyy’ is a
numerical value
representing the
current sensor
reading.
þ Note: Never
position a
perforation in the
sensor when
recording a sensor
reading.
d) Press any key.
Notched:
a) Position the Sensor
Eye Mark over the
center of the notch.
b) Press any key.
Reflective:
a) Position the Sensor
Eye Mark over the
center of the black
mark. (The black mark
must be facedown to be
sensed properly.)
b) Press any key.
Continuous:
Go to Step 8.
A-Class
87
þ Note: Do NOT move the position of the Media Sensor after it has been adjusted.
Step
Action
8 Position a label (and
backing, if any) under the
Sensor Eye Mark. Press
any key to continue.
Display Message
SCAN PAPER
PRESS ANY KEY <yyy>
þ Note: If using preprinted
stock, ensure that the label
area under the sensor is
free of preprinted text,
graphics or borders.
9
Observe the display.
GAP MODE
CALIBRATION COMPLETE
Comment
This sets the
parameter for the
‘paper’ value where ‘yyy’ is a
numerical value
representing the
current sensor
reading.
The calibration was
successful.
þ Note: If ‘Warning
Low Backing’ is
displayed (most
typical with notched
REFLECTIVE MODE
CALIBRATION COMPLETE media or media on a
transparent liner),
the message
- or, for continuous
indicates that
media:
calibration was
successful. For other
CONTINUOUS MODE
possible messages
CALIBRATION COMPLETE
see Section 6.2.
- or, for reflective
media:
10
Press the
ESC
Key to
READY
The printer is set to
begin printing.
exit the menu.
If using gap or reflective
media, press and hold the
FEED
Key.
The printer will begin
advancing media; allow at
least one label gap (or
mark) to advance under
the sensor.
88
A-Class
5.1.3
Advanced Entry Calibration
Advanced Entry Calibration is an alternate calibration method for special-case
media types. This procedure has two basic parts: recording the sensor readings
for the label using differing algorithms; and, selecting the best result, resampling, and then entering those values.
C
Advanced Entry Calibration will override all previous calibration settings. Use
this method ONLY if the Standard Calibration procedure has failed.
Perform an Advanced Entry Calibration as follows:
Step
1
Action
(Media should be loaded
and the ‘Sensor Type’ set.)
Display Message
UNCALIBRATED
Turn ‘On’ the printer.
2
Comment
Wait until the
printer initializes
(about six seconds).
Press the
MENU
Key.
MEDIA SETTINGS
The Menu Window
will appear.
Press the
ENTER
Key to
MEDIA TYPE
See Section 4.2.2
for menu items.
3
enter the Media Settings
menu.
4
Press the
Key to
SENSOR CALIBRATION
scroll to ‘Sensor
Calibration’.
5
Press the
ENTER
Key.
PERFORM CALIBRATION
ADVANCED ENTRY
Key to
scroll to ‘Advanced
Entry’.
7
Press the
ENTER
ESC
Key to abort this
procedure.
6
Press the
Press the
Key.
SENSOR LEVELS
You are entering
the calibration
submenu.
You are entering
Advanced Entry
Calibration.
Press the
ESC
Key to abort this
procedure.
A-Class
89
Step
8
Action
Press the
9
Press the
Display Message
SENSOR GAIN
Key.
ENTER
GAIN TRAN
<yyy>
*00
<0 – 32>
Key.
Place the label under the
Sensor Eye Mark and
lower the Head Lift Lever.
- or, for reflective
media:
GAIN REFL
<yyy>
*00
<0 – 32>
10
Press the
ENTER
Key to
select the Gain Number
(denoted by an ‘*’) and
then record the sensor
reading (‘yyy’) as a Label
Value in a table similar to
the one shown below.
Next, press the
GAIN TRAN
<255>
*00
<0 – 32>
- or, for reflective
media:
GAIN REFL
<255>
*00
<0 – 32>
Comment
You are beginning
the Advanced Entry
Calibration.
If using preprinted
media, ensure the
label area under the
sensor is free of
preprinted text,
graphics, lines, etc.
The sensor reading,
where ‘yyy’ is a
numerical value
representing the
current sensor
reading, is useful in
locating the best
sensor position over
the media.
Key
þ Note: Never
position the sensor
over a perforation
when recording a
sensor reading.
to increment the Gain
Number.
Repeat this step to find the
Label Value for each of
the Gain Numbers (00-32).
Sample table:
Make a table similar to
the one shown right,
with enough rows to
record the data for each
of the 33 Gain Numbers.
90
Gain
Number
00
01
02
…
32
Label
Value
255
TOF
Value
Difference
Value
A-Class
Advanced Entry Calibration (continued)
Step
Action
Display Message
11 Proceed according to the
GAIN TRAN
<yyy>
type of media being
*00
<0 – 32>
calibrated:
- or, for reflective
Die-cut:
media:
a) Strip a label or two
from the liner material. GAIN REFL <yyy>
*00
<0 – 32>
b) Reinstall the media.
c) Place only the liner
under the sensor.
d) Position the Sensor
Eye Mark over the
middle of the liner.
Comment
Where ‘yyy’ is a
numerical value
representing the
current sensor
reading: useful in
locating the best
sensor position.
þ Note: Never
position the sensor
over a perforation
when recording a
sensor reading.
Notched:
Position the Sensor Eye
Mark over the center of
the notch.
Reflective:
Position the Sensor Eye
Mark over the center of
the black mark. (The
black mark must be
facedown to be sensed
properly.)
Press the
ENTER
Key to
select the Gain Number
(denoted by an ‘*’) and
then record the sensor
reading (‘yyy’) in your
table as a TOF Value.
Next, press the
Key
to increment the Gain
Number.
Repeat this step to find the
TOF Value for each of the
Gain Numbers (00-32).
A-Class
91
þ Note: Do NOT move the position of the Media Sensor after it has been adjusted.
Step
Action
12 From the data collected in
Steps 10 and 11, where
both the sensor readings
are above 20, subtract the
Label Value from the
corresponding TOF Value.
Record these as
Difference Values in the
table.
Display Message
Comment
Both sensor values
must be above 20.
GAIN TRAN
<014>
*32
<0 – 32>
- or, for reflective
media:
GAIN REFL
<014>
*32
<0 – 32>
From the resulting list,
locate the largest
Difference Value (see the
example below). Its
associated Gain Number
will provide the best
algorithm for your media.
For example, if your
compiled data had
the values shown in
this table, Gain
Number 8 would be
chosen because it
has the highest
Difference Value
(146), where both
the Label Value and
the TOF Value are
above 20.
92
Gain
Number
00
01
02
03
04
05
06
07
08
09
10
…
Label
Value
255
251
241
231
219
212
200
189
178
167
156
…
TOF
Value
254
240
213
182
150
119
88
58
32
19
17
…
Difference
Value
1
11
28
49
69
93
112
131
146
N/A
N/A
…
31
32
116
112
14
14
N/A
N/A
A-Class
Advanced Entry Calibration (continued)
Step
13
Action
Using the
Display Message
Key,
select the Gain Number
determined in the previous
step.
Press the
ENTER
Key to
GAIN TRAN
<yyy>
*08
<0 – 32>
- or, for reflective
media:
Comment
This example uses
Gain Number 8.
Selection is denoted
with an asterisk (*).
GAIN REFL
<yyy>
*08
<0 – 32>
select the setting.
14 a) Place the media in the
Media Sensor. Record the
sensor reading and label it
‘P’ (paper).
b) Place the liner, mark, or
notch in the Media Sensor.
Record the sensor reading
and label it ‘G’ or ‘M’
(Gap or Mark).
GAIN TRAN
<yyy>
*08
<0 – 32>
- or, for reflective
media:
Where ‘yyy’ is a
numerical value
representing the
current sensor
reading.
GAIN REFL
<yyy>
*08
<0 – 32>
c) Remove all media.
Record the sensor reading
and label it ‘E’ (Empty).
(See the example below.)
15
Press the
ESC
Key
SENSOR LEVELS
followed by the
The sensor readings
must now be
entered into the
printer.
Key.
For example, at Gain Number 8,
these were the sensor readings
for each of the media conditions.
(Actual readings will vary.)
A-Class
Paper
Gap (or Mark)
Empty
198
084
014
93
Step
Action
16
ENTER
a) Press the
Display Message
Key.
PAPER SENSOR LEVEL
P* 198 G*000 E*000
â
b) Using the
Key,
set the ‘Paper’ level to the
value determined in the
previous step.
c) Press the
ENTER
Key to
Comment
The selection will
change to indicate
the item for entry.
GAP SENSOR LEVEL
P* 198 G*084 E*000
â
EMPTY SENSOR LEVEL
P* 198 G*084 E*014
-or, for reflective
media:
set the entry (indicated by
the ‘*’) and advance the
menu.
PAPER SENSOR LEVEL
P* 015 G*000 E*000
d) Repeat for the ‘Gap’ (or
‘Mark’) value, and then
the ‘Empty’ value.
GAP SENSOR LEVEL
P* 015 G*181 E*000
â
â
EMPTY SENSOR LEVEL
P* 015 G*181 E*213
17
Press the
ESC
Key to
exit the menu.
When prompted, press the
ENTER
Key to save your
changes and return to
Ready Mode.
þ Note:
SAVE CHANGES
ENTER KEY = YES
From ‘Ready’, press
the
FEED
Key. The
printer will advance
the next label to the
TOF position. If a
problem occurs, see
the note below.
If the Advanced Entry Calibration fails, try the following procedure:
Re-enter the Menu. Go to à Media Settings à Calibration à
Advanced Entry à Sensor Gain and lower the selected Gain Setting
number by one (to desensitize the sensor). Select the new Gain Setting, save
the changes, and exit the menu. Test your media at the new setting. If
necessary, repeat the procedure until a usable media setting is obtained.
94
A-Class
5.2 Printhead Adjustments
To ensure consistent print quality over the wide range of media types and sizes,
the printer is equipped with Leveling Cam and Burn Line adjustments.
5.2.1
Leveling Cam Adjustment
The Leveling Cam adjustment should be made to ensure even print quality when
using media that is narrower than the width of the printhead. Perform this
adjustment whenever narrower media is installed, as follows:
Printhead Assembly
Leveling Cam
1.
With the media loaded in the printer, download your label format (or use a
Test Label format) and begin batch printing.
2.
While observing the printed labels, rotate the Leveling Cam to an overadjusted position (see Example 1, below).
3.
Rotate the Leveling Cam, one click at a time, until the printed labels contain
a complete, even image (see Example 2, below).
A-Class
95
Example 1 – Over adjustment of the cam:
Too much adjustment produces an image that fades
across the label. To correct this, decrease the
setting of the Leveling Cam.
Example 2 – Correct adjustment of the cam:
Proper adjustment produces a complete image,
with even print contrast across the label (see note
below).
þ Note:
5.2.2
Under-adjustment of the Leveling Cam can also produce problems including
ribbon wrinkling, label tracking, and platen roller and printhead wear.
Burn Line Adjustment
The printer has been adjusted at the factory for strict compliance using 6.5-mil
(.0065 inch) media, ensuring print quality on most media types. In extreme
cases, however, if media of a different thickness or rigidity is used (for example,
heavy tag stock), print quality may be affected. In this case, first try the
suggestions in Sections 2.2 and 5.2.1. If print quality remains unacceptable, a
Burn Line adjustment may be needed (typically, a thicker media requires a slight
forward adjustment, while a thinner media requires a backward adjustment).
C
If you have questions, contact a qualified technician or Datamax Technical
Support before proceeding.
Adjust the Burn Line as follows:
1.
Load the printer with the media (and ribbon, if required), as described in
Section 3.4 (and Section 3.5 for ribbon).
2.
Loosen the two Locking Screws approximately ¼ turn counter-clockwise.
96
A-Class
Printhead Assembly
Locking Screws
Adjustment Screws
3.
Turn the Adjustment Screws counter-clockwise to bring the burn line
forward, beyond the vertex of the platen roller.
4.
Print a Validation Label; see Section 4.4.5. (The label should have a light,
uneven appearance.)
5.
Tighten the Locking Screws until they are ‘snug’ (that is, tight enough to
remove any play in the printhead assembly, yet loose enough to allow the
Adjustment Screws to move the printhead).
6.
Turn each Adjustment Screw clockwise about a ¼ turn (or 1/8 a turn for
finer adjustments, see note below). Print another Validation Label and
examine the print quality. Repeat this step until the print is produced with
even contrast and acceptable quality across the width of the label.
þ Note: When the Locking Screws are ‘snug’, turning the Adjustment Screws counterclockwise will NOT move the printhead outward; if you have adjusted the
printhead too far inward, restart the entire procedure.
7.
Tighten the Locking Screws. Print a final Validation Label to verify the
adjustment.
A-Class
97
5.3 Printhead Replacement
If the printhead becomes damaged, use the procedure below to replace the
component.
þ Note: Use extreme care when handling a printhead. Follow ESD procedures. Never
use a sharp object on the surface. If you have questions, contact a qualified
technician or Datamax Technical Support before proceeding.
Replace the printhead as follows:
1.
Turn ‘Off’ and unplug the printer. Open the access cover. Remove media
and ribbon (if installed).
2.
Touch a bare metal part of the printer’s frame to discharge any static
electricity that may be present on your body.
3.
With the Printhead Assembly in the down position, loosen the Mounting
Screw (this is a captivated screw; it will remain in the assembly).
Printhead Assembly
Mounting Screw
98
A-Class
4.
While holding the Printhead, raise the Head Lift Lever. Carefully
disconnect the two Cables and then remove the old Printhead.
Head Lift Lever
Printhead Assembly
Cables
Printhead
5.
While carefully holding the new Printhead to protect its surface, connect
both Cables.
6.
Place the Printhead onto the locating pins (on the underside of the Printhead
Assembly) and then secure the Printhead with the Printhead Mounting
Screw (do not to over-tighten this screw).
7.
Clean the Printhead using alcohol and allow it to dry; see Section 5.4.1.
8.
Reload media and ribbon (if removed), lower the Head Lift Lever into the
locked position. Plug in and turn ‘On’ the printer.
9.
Print a Validation Label (Section 4.4.5). Examine the printed label and, if
necessary, adjust the Print Control/Custom Adjustments/Darkness setting
(Section 4.2.3) so that the print contrast (darkness) produced by the new
Printhead matches the old Printhead.
þ Note: Following a printhead replacement, a Burn Line adjustment is NOT normally
required. However, if print quality has changed, see Section 5.2.2.
A-Class
99
5.4 Maintenance Schedule
The following list and table detail the recommended items, techniques, and
schedules to help you safely and effectively maintain the printer.
•
•
•
•
•
•
Isopropyl alcohol
Cotton swabs
A clean, lint-free cloth
Soft-bristle brush
Soapy water/mild detergent
Compressed air
CAUTION
For your safety and to avoid damaging the printer, turn ‘Off’ and unplug the
printer before cleaning. Always take proper precautions when using
isopropyl alcohol, a flammable liquid.
Recommended Cleaning Schedule
Area / Item
Method
Interval
Peel
Assembly
Cotton swab dampened with Clean after each roll (or
isopropyl alcohol. Remove all box) of labels, or after
each roll of ribbon.
build-up. See Section 5.4.3.
Exterior
Surfaces
Mild detergent. Remove
build-up. See Section 5.4.5.
all As needed.
Media Path /
Media Sensor
/ Peel Bar
Compressed air or a soft brush. As needed, based on a
Isopropyl alcohol, as needed. weekly visual inspection.
Remove all build-up. See Section
5.4.4.
Printhead
Cleaning Card and isopropyl Clean after each roll (or
alcohol, if needed. Remove all box) of labels, or after
build-up. See Section 5.4.1.
each roll of ribbon.
Rollers
Cotton swab dampened with Clean after each roll or
isopropyl alcohol. See Section box of labels, or after
5.4.2.
each roll of ribbon.
100
A-Class
5.4.1
Cleaning the Printhead
If print quality declines (symptoms may include unreadable bar codes, streaks
through printed labels, etc; see below), the typical cause is debris build-up on
the printhead. Furthermore, if not removed, this build-up may lead to premature
printhead failure.
Faulty Test Pattern Label:
Instead of consistent patterns, streaks
indicate a dirty or faulty printhead.
Cleaning should be performed after each roll or box of labels, or after each roll
of ribbon, which ever comes first. (The printer can be programmed to prompt
you when cleaning is needed; see Printhead Cleaning, Section 4.2.2.)
NEVER use a sharp object to clean the Printhead.
CAUTION
Clean the printhead as follows:
1) Turn ‘Off’ and unplug the printer. Open the access cover. Raise the Head
Lift Lever. Allow the printhead to cool before proceeding.
If using thermal transfer media, move the ribbon away to gain access to the
printhead.
2) Using a cotton swab moistened (not soaked) with isopropyl alcohol, gently
wipe the entire Printhead surface, paying close attention to the Burn Line
and cleaning any areas of debris build-up (see drawing below). Allow the
printhead to dry.
3) If removed, reload ribbon and media. Lower the Head Lift Lever to the
locked position.
4) Close the cover. Plug in and turn ‘On’ the printer. Run several sample labels
and examine the print quality. If streaks are still present, continue to Step 5.
A-Class
101
Printhead
Cotton Swab
Burn Line
debris build-up
example
5) Remove ribbon (if any) and install a Datamax Printhead Cleaning Card,
part number 70-2013-01. Lower the Head Lift Lever. Ensure that the
Leveling Cam is not engaged; see Section 5.2.1. Close the cover.
6) Press and hold the
TEST
Key for approximately 4 seconds. (Or, as an
alternate method, select ‘CLEAN HEAD NOW’ in the menu system; see
Section 4.2.2.)
The printer will automatically begin advancing and withdrawing media.
7) In cases of heavy build-up, or where a Heat value of 22 or greater is used
for printing, repeat Step 6.
8) Reinstall ribbon and media (if necessary, readjust the Leveling Cam).
Lower the Head Lift Lever to the ‘locked’ position. Close the cover.
This completes the procedure. Run a few sample labels and examine them;
if streaking is still present, see Section 6.1.
102
A-Class
5.4.2
Cleaning the Rollers
NEVER use a sharp object to clean the Rollers.
CAUTION
Rollers contaminated with grit, label adhesive, or ink can cause a reduction in
print quality. Label tracking can also be affected. In extreme cases, labels may
wrap the rollers. To prevent problems, clean the rollers as follows:
1.
Turn ‘Off’ and unplug the printer. Raise the access cover.
2.
Raise the Head Lift Lever. Lower the Peel Assembly Release Lever.
Remove media and ribbon.
3.
Using a cotton swab dampened with isopropyl alcohol, clean the Rollers.
Rotate each roller, wiping and repeating until the entire roller is clean.
4.
After allowing the Rollers to dry, replace ribbon and media. Close the Peel
Assembly and lower the Head Lift Lever into the locked position.
5.
Close the access cover. Plug in and turn ‘On’ the printer. This completes the
cleaning procedure. Feed several labels to normalize media tracking.
Head Lift Lever
Rollers
Peel Assembly Release Lever
Peel Assembly
A-Class
103
5.4.3
Cleaning the Peel Assembly
Peel Rollers contaminated with grit and label adhesive can reduce the ability of
the printer to separate the labels from the backing material. To prevent
problems, clean the rollers as follows:
1.
Turn ‘Off’ and unplug the printer. Raise the access cover.
2.
Raise the Head Lift Lever. Lower the Peel Assembly Release Lever.
Remove media and ribbon.
Head Lift Lever
Peel Assembly Release Lever
Peel Assembly
Latch Roller
Knurled Roller
3.
104
Using a cotton swab dampened with isopropyl alcohol, clean the Latch
Roller and the Knurled Roller. Rotate each roller, wiping and repeating until
each entire roller is clean. (Continued next page)
A-Class
4.
After allowing the rollers to dry, replace ribbon and media. Close the Peel
Assembly and lower the Head Lift Lever into the locked position.
5.
Close the access cover. Plug in and turn ‘On’ the printer. This completes the
cleaning procedure. Feed several labels to normalize media tracking.
5.4.4
Cleaning the Media Path, Media Sensor, and
Peel Bar
When particles such as paper dust accumulate inside the printer, the result can
produce small voids in the text, graphics and bar codes. Also, adhesive build-up
on the Peel Bar can impair label separation. To prevent problems, clean these
areas as follows:
1.
Turn ‘Off’ and unplug the printer. Raise the access cover.
2.
Raise the Head Lift Lever. Lower the Peel Assembly Release Lever.
Remove media and ribbon.
Pinch Roller Lever
(ribbon saver-equipped
models only)
Head Lift Lever
Peel Bar
Peel Assembly Release Lever
Media Sensor
(Continued next page)
A-Class
105
3.
Using compressed air or a soft brush, clean the media and ribbon path
including the Media Sensor and Peel Bar. Use a cotton swab dampened with
isopropyl alcohol as needed.
4.
After allowing the components time to dry, replace ribbon and media. Close
the Peel Assembly and lower the Head Lift Lever into the locked position.
5.
Close the access cover. Plug in and turn ‘On’ the printer. This completes the
procedure. Feed several labels to normalize media tracking before printing.
5.4.5
Cleaning Exterior Surfaces
The stainless steel surfaces of the printer should be cleaned using a generalpurpose cleanser. Never use abrasive cleansers or solvents. To clean, turn ‘Off’
and unplug the printer. Then, using a soft cloth or sponge dampened with the
cleanser, wipe the exterior surfaces until clean.
5.5 Application Program Updates
The printer stores its application program in Flash memory on the Main Logic
Card. The printer allows updates to this program version through any of its
communications interfaces. Updates can be found at ftp://ftp.datamaxcorp.com.
Before beginning an update, identify the current version of the printer’s
application program by printing a Configuration Label (see Section 4.4.2).
Compare that version string to those filenames available from the FTP site (see
above) and then download the desired file onto your computer’s hard drive.
Should an error occur during the download (see Section 5.5.2), the update is
aborted. If this process did not reach ‘Erasing Flash’ or ‘Updating Software’,
the previous program is left intact; otherwise, a successful download must
WARNING be completed before the printer is operable.
106
A-Class
5.5.1
Updating the Application Version
þ Note: If Security has been enabled, disable the feature before proceeding.
Step
1
Display
Message
READY
Operator
Action
Comment(s)
Using the DOS copy
command (where
‘filename’ is the
program to be loaded
and ‘lpt1’ is the
selected interface
port), enter the
following:
As an example, this would
be entered as:
copy A4212tb~1.zs lpt1
(Where ‘lpt1’ is the host
computer’s port; however,
this selection can differ to
include a serial or other port,
as the printer is equipped.)
copy filename lpt1:
The Comm Indicator will
flash as data is received.
2
UPGRADING
SOFTWARE
No action required.
The new application
program is being stored and
verified.
3
A4212
8.00 10/01/2003
No action required.
The printer has
automatically reset and is
now displaying the new
firmware version.
4
READY
No action required.
The new application is
now running.
þ Note: If ‘Uncalibrated’ is
displayed, the printer must be
calibrated (see Section 5.1).
A-Class
107
5.5.2
Possible Problems during an Update
The following is list of possible error messages when downloading:
þ Note:
If experiencing trouble when attempting to download the file to the printer, try
the following alternate methods:
1) Windows users – try restarting the computer in MS-DOS mode.
2) Use the Datamax Printer Driver (on the Accessories CD-ROM) –
“Device Setting / Send File to Printer” function.
Application Update Error Messages
Display Message
Descriptions / Causes / Solutions
DECOMPRESSION
ERROR
The printer detected an error during the
decompression and transfer of file data from cache
storage into the Flash memory. Confirm the version
and retry in Download Mode; however, if the
problem continues call for service.
ERROR ERASING FLASH
The printer could not successfully erase Flash
memory. The possible cause is defective Flash
memory. Try the download again; however, if the
problem continues call for service.
ERROR WRITING FLASH
The printer could not successfully write the program
into Flash memory. A possible cause is defective
Flash memory. Try the download again; however, if
the problem continues call for service.
HARDWARE MISMATCH
DATA REJECTED
Application Firmware downloaded was not
compatible with the printer’s Main Logic Card. The
firmware used was for a different class model and
not supported by this boot loader version. See
Configuration Level, Section 4.2.5.
INVALID SOFTWARE
DATA REJECTED
SOFTWARE MISMATCH
DATA REJECTED
108
The printer detected an error in the download. The
possible causes include:
• An invalid or corrupted file was downloading. Try
saving the file to the host and then download
again.
• A communications error. Recheck cabling and
port setting.
Software level not authorized for this printer (See
Section 4.2.5, Configuration Level/Printer Key.)
A-Class
5.6 Boot Loader Program Updates
The printer stores the Boot Loader Program in Flash memory on the Main Logic
Card. A feature allows updates to this program via the printer’s interface port.
Updates can be found at ftp://ftp.datamaxcorp.com.
WARNING
If power is lost while ‘Upgrading Software’ is displayed, the printer will
become non-functional and must be returned to the factory for
programming or the main logic board must be replaced.
Before performing the Boot Loader update, identify the printer’s current version.
Print a Configuration Label (see Section 4.4.2) and compare that version string
to those available from our FTP site. Download the desired version onto your
computer’s hard drive. To update the Boot Loader Program:
þ Note: If Security has been enabled, disable the feature before proceeding.
Step
1
Display
Message
READY
Operator
Action
Using the DOS copy
command (where
‘filename’ is the
program to be loaded
and ‘lpt1’ is the
selected interface
port), enter the
following:
copy filename lpt1:
Comment(s)
As an example, this would be
entered as:
copy boottb~1.bs lpt1
(Where ‘lpt1’ is the host
computer’s output port;
however, your selection can
differ to include a serial or
other port, as the printer is
equipped.)
The Comm Indicator will
flash as data is received.
2
UPGRADING
SOFTWARE
3
A4212
3.173 4/01/2003
4
READY
No action required.
The new program is being
stored and verified.
No action required.
The printer has automatically
reset.
No action required.
The new application is now
running.
þ Note: If ‘Uncalibrated’ is
displayed, the printer must be
calibrated (see Section 5.1).
A-Class
109
110
A-Class
Troubleshooting
6.1 Problem Resolution
The following table covers problems that may not generate a printer error
message.
C
If you have questions, or if problems persist, contact a qualified technician or
Datamax Technical Support.
If experiencing this problem…
Try this solution…
Can not communicate through
the parallel port:
Watch the display. The Comm Indicator
(see Section 4.1) will flash as data is
received. If COMM does not appear,
check the parallel cable type; also, verify
the protocol and port settings of the
printer and host.
The graphic display is blank, but
the blue backlighting is ‘On’:
The display contrast may set too low.
Turn the printer ‘Off’ and ‘On.’ Wait for
ten seconds. (If the printer is equipped
with at network card wait for two
minutes.) Press and hold the MENU Key.
(It can take up to 15 seconds to cycle
through the contrast range, see Section 4.1
for the menu key layout.)
Erratic feeding:
The printer may require a Quick Media
Calibration; see Section 5.1.1.
Erratic printing (instead of the
label format, strange characters
are printed):
• The printer may be in Hex Dump Mode;
see Section 6.3.
A-Class
• If using serial communications, check
the host and printer port settings; the
printer may be set to eight data bits
while the host is set to 7 (or vice versa).
111
If experiencing this problem…
Try this solution…
Light print on the right or left
side of the label:
• The Leveling Cam may be incorrectly
adjusted; see Section 5.1.1.
• The Head Lift Lever may not be locked;
see Section 3.4.
• The Platen Roller may be dirty or worn;
see Section 5.4.2.
Missing information
printed label:
in
the
• Check the label format for character
placement outside the dimensions of the
label; all row/column values must allow
enough space for the height/length of
the characters and bar codes to be
printed within the format size.
• Available memory may have been
exceeded by the requirement of the
label format. Try reducing the memory
allocated to either the internal module
or scaleable font caches; see System
Settings / Memory Settings, Section
4.2.5.
• If using serial communications, ensure
that the interface cable meets the
requirements found in Section 3.3.1.
Missing print on left or right side
of the label:
Information may be formatted outside the
label dimensions. Check your software
program label size or check the values in
the menu for Print Control / Column
Offset and Print Control / Custom
Adjustments / Column Offset; see Section
4.2.3.
Unable to print rotated text:
The characters may be formatted outside
the label dimensions. Ensure the
row/column values provide enough room
for the height of the characters or bar code
to be printed. See the Class Series
Programmer’s Manual for details.
112
A-Class
If experiencing this problem…
No power (the display is ‘Off’):
Try this solution…
• Verify that the AC power cord is
connected to an outlet and to the printer;
also, ensure the power switch is ‘On’.
• Verify that the AC outlet is functioning,
or try connecting the printer to different
AC circuit.
• The AC cord may be damaged; replace
it.
• The line fuse may be blown; call for
service.
Nothing is printing (labels
advance normally, but no image
is printed) using direct thermal
media:
Test the labels to make sure they react to
heat.
If the labels do react to heat, try
increasing the Heat setting (see Section
4.2.3); it may be too low. Make the
adjustment in the software program or
through the User Interface. (The same
functional commands from the host
computer may override the menu settings;
see Section 4.2.6.)
If the labels do not react to heat, replace
the media being used with direct thermal
stock.
A-Class
113
If experiencing this problem…
Try this solution…
Nothing is printing (labels
advance normally, but no image
is printed) using thermal transfer
media:
Examine the used ribbon for traces of an
image.
• If there is an image on the used ribbon:
Verify that the ribbon was properly
loaded per Section 3.5.
If properly loaded, the ribbon is the
wrong type. (To verify the inked side,
press the adhesive backing of a label
against the ribbon surface. Ink will
only lift from the coated side of the
ribbon.) Clean the printhead (see
Section 5.4.1); then replace the ribbon
with the correct type for the printer,
Section 3.5.
• If there is not an image on the used
ribbon:
Run any Test Label; see Section 4.4. If
an image printed, then check the
protocol and port settings for both the
printer and host. These must match.
The Heat setting (see Section 4.2.3)
may be too low. Make an adjustment
in the software program or through the
User Interface. (The same functional
commands from the host computer
may override the menu settings; see
Section 4.2.6.)
The media/ribbon combination may be
incorrect. Contact your Media
Representative.
The printhead or printhead cable(s)
may be loose; power ‘Off’ the printer
then reconnect; see Section 5.3 for
locations.
114
A-Class
If experiencing this problem…
Nothing happens when trying to
print using a software program:
Try this solution…
• Ensure that the printer is at READY.
• Observe the display, if COMM is not
indicated after the format is sent then
check the protocol and port settings
between the printer and host.
• Ensure the interface cable meets the
requirements found in Section 3.3.1.
• Observe the display, if COMM is
indicated after the format is sent then
enter Menu / Communications / ESC
Sequences and select the ‘Disable’
setting.
Poor print quality:
• The Printhead may need cleaning; see
Section 5.4.1.
• Adjust the Heat and Print Speed settings
through the User Interface or by host
commands; see Section 4.2.3. (The
same functional commands from the
host computer may override the menu
settings; see Section 4.2.6.)
• The media/ribbon combination may not
be compatible; see Section 2.2.
• The Leveling Cam may be incorrectly
adjusted; see Section 5.2.1.
• The Platen Roller may be dirty or worn;
see Section 5.4.2.
• The Burn Line may need adjusting; see
Section 5.2.2.
• The printhead may be defective, call for
service.
Skips labels when printing:
• Quick Media Calibration
needed; see Section 5.1.1.
may
be
• The Media Sensor may be out of
position; readjust the position; see
Section 3.6.
• The format may be within 1/8 inch of
the label’s edge. Try reducing or
moving the format slightly.
A-Class
115
6.2 Fault and Warning Messages
All printer functions are internally monitored. When a problem (Fault) or a
potential problem (Warning) is detected, a corresponding message will the
displayed (see Section 4.1.4) if not within a branch of the menu system or in
Test Mode. These messages, along with possible solutions, are described below.
Fault Messages:
Fault Messages receive the highest display priority. If more than one fault is
detected the display will cycle between messages.
þ Note: To return to normal operation following a fault, the fault must be corrected and
then the FEED Key must be pressed to clear the condition.
Display Message
Printer Fault Messages
Description
Possible Solution(s)
24V OUT OF TOLERANCE
The printer has
detected a drop in
the 24-volt power
supply.
Try cycling the printer power
‘Off’ and ‘On’. If the fault
does not clear, call for
service.
ADC FAULT
The printer has
detected an analog
to digital circuit
converter failure.
Try cycling the printer power
‘Off’ and ‘On’. If the fault
does not clear, call for
service.
DMA FAULT
The printer has
detected a Direct
Memory Access
failure.
Try cycling the printer power
‘Off’ and ‘On’. If the fault
does not clear, call for
service.
Consistently low
sensor readings
were detected.
Press any key to continue.
Ensure that media was
inserted in the media sensor
during the appropriate
calibration step; also ensure
that the sensor is free of
debris. Retry the calibration.
If the problem persists, try the
‘Advanced Entry
Calibration’; see Section
5.1.3.
GAP MODE
CANNOT CALIBRATE
116
A-Class
Printer Fault Messages (continued)
Display Message
Description
Possible Solution(s)
Press
any key to continue.
Consistently
high
GAP MODE
FAULTY SENSOR
Ensure that media was
sensor readings
removed from the media
were detected.
sensor during the appropriate
calibration steps; also ensure
that no labels are stuck in the
media sensor. Retry the
calibration. If the problem
persists, call for service.
Press and hold the TEST Key,
or select ‘CLEAN HEAD
NOW’. See Section 5.4.1 for
details.
HEAD CLEANING FAULT
The scheduled
printhead cleaning
has been exceeded
by an amount equal
to three times the
pre-programmed
distance.
HEAD/COVER UP FAULT
The printhead is in Lower and lock the Head Lift
the ‘up’ position or Lever; see Section 3.4; or,
the Cover Sensor is close the Access Cover.
open.
OUT OF STOCK
The printer cannot
detect media.
Try the following:
1) Load media.
2) Ensure that the labels are
passing through the Media
Sensor.
3) Readjust the Media Sensor
over the TOF mark; see
Section 3.6.
4) If using media with large
gaps, adjust the Paper Out
Distance; see Section 4.2.2.
5) Calibrate the printer; see
Section 5.1.
A-Class
117
Printer Fault Messages (continued)
Display Message
Description
Possible Solution(s)
Depending
upon the cause:
Two
possible
POSITION FAULT
causes:
(1) Press the FEED Key in an
(1) The printer was attempt to identify and then
clear the fault; or (2) if
powered-off or
necessary, calibrate the
reset during a
ribbon, out of stock printer; see Section 5.1.
or TOF fault; or (2)
the printer was
unable to complete
the Media
Calibration.
PRINT ENGINE FAULT
The printer has
detected a problem
within the print
logic.
Try cycling the printer power
‘Off’ and ‘On’. If the fault
does not clear, call for
service.
RAM FAULT
The system has
detected a RAM
failure.
Try cycling the printer power
‘Off’ and ‘On’. If the fault
does not clear, call for
service.
REFLECTIVE MODE
CANNOT CALIBRATE
Consistently low
sensor readings
were detected.
Press any key to continue.
Ensure that the reflective
mark was inserted facedown
in the media sensor during
the appropriate calibration
step; also, ensure that the
reflective mark is made of
carbon based ink, and that
the sensor is free of debris.
Retry calibration. If the
problem persists, try an
‘Advanced Entry
Calibration’; see Section
5.1.3.
118
A-Class
Printer Fault Messages (continued)
Display Message
Description
Possible Solution(s)
Consistently
high
Press
any key to continue.
REFLECTIVE MODE
FAULTY SENSOR
sensor readings
Ensure that media was
were detected.
removed from the media
sensor during the appropriate
calibration steps; also ensure
that no labels are stuck in the
media sensor. Retry the
calibration. If the problem
persists, call for service.
RIBBON FAULT
The ribbon sensor
values have
changed, or the
printer detects no,
or only sporadic,
ribbon supply hub
movement.
Try the following:
1) Ensure that ribbon is
correctly installed and
that the Head Lift Lever is
latched.
2) Check the ribbon supply
and ribbon take up hubs
for obstructions that may
be inhibiting movement.
3) Ensure that the ribbon
core fits snugly on the
ribbon supply hub.
4) Ensure that the ribbon is
not slipping (usually
caused by an incorrect
media and ribbon
combination).
RIBBON SAVER FAULT
The Printhead was
Enter the menu (or use
not lifted or lowered software) and temporarily
as expected.
disable the option to
continue printing. Call for
service.
TEMPERATURE FAULT
The printer has
shutdown to allow
the printhead
temperature to
cool.
A-Class
Turn ‘Off’ the printer and
wait until the printhead cools
to prevent permanent
damage.
119
Printer Fault Messages (continued)
Display Message
Description
Possible Solution(s)
TOP OF FORM FAULT
The printer could
not find the TOF
mark within the
maximum label
length setting or it
found a TOF in an
unexpected place.
þ Note: When the
SENSOR TYPE is set
to REFLECTIVE, this
fault is given for an
out of stock condition.
If media is moving:
1) Press the FEED Key. It
may be necessary to recalibrate the printer; see
Section 5.1.
2) The Media Sensor may be
out of position. Readjust it;
see Section 3.6.
3) The media may not be
properly loaded. Reload
media, also ensure that the
Media Guide is positioned
properly; see Section 3.4.
4) The Leveling Cam may be
improperly adjusted; see
Section 5.2.1.
5) The label may be longer
than the default value for
maximum length. Check
the Media Settings /
Maximum Label Length;
see Section 4.2.2.
6) The Media Sensor may be
obstructed. Check and
carefully remove any
obstruction (labels, paper
dust, adhesive, etc).
If media is not moving:
The Head Lift Lever may not
be latched; close and lock it.
120
A-Class
Warning Messages:
Warning Messages are displayed for approximately three seconds. In the case of
multiple messages, the warning carrying the highest priority is displayed.
Display Message
DOT FAILURE
Printer Warning Messages
Description
Action(s)
Replace the printhead if the
The printer has
print quality becomes
detected defective
unacceptable.
printhead elements.
GAP MODE
WARNING LOW BACKING
There is only a small
difference between
the measured ‘empty’
and ‘gap’ sensor
readings.
Transparent backing or
notched media typically
gives this indication. In this
case, there may be a slight
delay in the ‘Out of Stock’
indication, after the media
supply is emptied; no
action is required.
GOODBYE
Power has been
removed and
shutdown is in
progress.
The printer power switch
was turned ‘Off’, the line
fuse has blown, or AC line
voltage has been lost.
HEAD NEEDS CLEANING
The scheduled
printhead cleaning
distance has been
reached.
Press and hold the TEST
Key, or select ‘CLEAN
HEAD NOW’. See Section
5.4.1 for details.
HOST CHANGES PENDING
The host has pending
configuration
changes that will not
take effect until a
‘host reset command’
is issued.
To save your changes, send
a host reset command (in
DPL), or to discard changes
perform a soft reset; see
Section 6.4.1.
LOW VOLTAGE
The printer has
detected a low
operating voltage.
Possible low or fluctuating
line voltage level. Try
moving the printer to
another outlet. When more
than 50% black is being
printed, try reducing the
Heat Value or the size of the
black image. If the condition
persists, call for service.
A-Class
121
Printer Warning Messages (continued)
Display Message
Description
Action(s)
The
printer
was
Possible
faulty
Main Logic
RTC RAM FAILURE
unable to save
Card. If the condition
settings in permanent persists, call for service.
memory.
TEMPERATURE PAUSE
No action required. Printing
A high printhead
temperature has been will resume after the
printhead cools.
detected.
6.3 Hex Dump Mode
The Hex Dump Mode is a useful tool for diagnosing problems, including
communication and DPL syntax errors, allowing a comparison of input strings
(sent by host) to output data (received by printer). To decode this information,
the Class Series Programmer’s Manual is an essential reference. This output can
be used for debugging the label format. In addition, by repeatedly sending a
format, this mode can uncover handshaking problems (if they exist).
Handshaking problems are identified by sections of missing data in the character
string.
To begin, go to the Diagnostics menu and enable Hex Dump Mode; see Section
4.2.7. Exit the menu and save the changes. Now, ‘HEX DUMP MODE’ will be
indicated by the display and all data sent to the printer will now be output in
hexadecimal code, along with the printable ASCII equivalents.
The figure below is a sample Hex Dump Label. After sending a label format to
the printer, the hex code output will be immediate. As a final note, many
software programs use bit mapping to construct the label, making diagnosis
difficult. Contact Datamax Technical Support with any questions.
122
A-Class
þ Note:
To return to Ready Mode, re-enter the Diagnostics Menu and disable the Hex
Dump Mode, exit the menu and save the changes.
6.4 Resetting the Printer
Depending upon the method used, there are three possible reset levels:
6.4.1
Soft Reset
To clear the printer of any temporary host settings:
With the printer ‘On’, press and hold the CANCEL Key for approximately four
seconds.
6.4.2
Level One Reset
To return the printer to factory default settings and, if saved, to restore the
Factory Setting File:
1.
Turn ‘Off’ the printer.
2.
Press and hold the PAUSE and CANCEL Keys while turning ‘On’ the
printer; continue to depress the keys until the ‘SYSTEM RESET’ message
flashes.
þ Note: This reset has the same effect as the System Settings / Set Factory
Defaults selection in the menu system. (See Section 4.2 for a listing of the
factory default settings and Section 4.2.5 for information about the Factory
Setting File.)
A-Class
123
6.4.3
Level Two Reset
To return the printer to factory default settings, and to clear all the calibration
and adjustment parameters:
1.
Turn ‘Off’ the printer.
2.
Press and hold the PAUSE, FEED, and CANCEL Keys while turning ‘On’
the printer; continue to depress the keys until the ‘SYSTEM RESET’
message flashes.
þ Note: After executing a Level 2 Reset, calibration must be performed; see
Section 5.1. A listing of the factory default settings can be found in Section
4.2.
124
A-Class
Specifications
Unless noted, the following specifications pertain to all A-Class models.
Bar Codes (See Appendix B for details.)
Code 39, Interleaved 2 of 5, Code 128 A, B & C, Codabar, UPC-A, UPC-E,
UPC 2 & 5 digit addendums, EAN-8, EAN-13, UCC/EAN Code 128 Random
Weight, Code 93, MSI Plessey, Postnet, Telepen, UPS MaxiCode, PDF417,
DataMatrix, Aztec, QR Code, MicroPDF417, USD 8, RSS, UCC/EAN Kmart
non EDI, TLC39, EAN 128 w/auto subset switching, and Code 128 w/auto
subset switching.
þ Note: Many bar codes carry trade names, yet they are composed of derivatives of a
generic symbology structure. If you have questions regarding a specific code
not found in the list above, contact Datamax for details.
Fonts
9 Bit-Mapped Fonts, rotatable 0, 90, 180, 270 degrees
CG Triumvirate Scaleable Font
CG Triumvirate Bold Condensed Scaleable Font
þ Note: CG Triumvirate and CG Triumvirate Bold Condensed Scaleable Fonts do not
support the Unicode code page.
Communications
Interfaces:
(2) EIA RS-232 DB9 Serial (Port A is configurable for
RS-422/RS-485 operation.)
(1) IEEE 1284 Compliant Parallel
(1) Version 1.1 Compliant USB
Serial Data Rates:
1200, 2400, 4800, 9600, 19.2K, and 38.4K baud.
Handshaking:
Xon/Xoff; CTS/DTR
Parity:
Even, Odd, or None
Stop Bits:
1 or 2
Data Bits:
7 or 8
A-Class
125
Electrical
Input Voltage:
Power Consumption:
Grounding:
90 - 132 / 180 - 264 VAC @ 47 - 63 Hz, auto-ranging
Model A-4xxx
Typical Operating 90 Watts
Standby 10 Watts
Unit must be connected to a properly grounded
circuit.
Environmental
Operating Temperature: 40° F - 100° F (4°C - 38° C)
Storage Temperature:
-40°F - 150°F (-40° C - 60° C)
Relative Operating
Humidity:
10% - 90% (non-condensing)
Relative Storage
Humidity:
5% - 95% (non-condensing)
Dust:
Non-conducting, non-corrosive
Electromagnetic
Radiation:
Moderate RF fields can be tolerated
Mechanical
Height:
Model A-4xxx
Inches 11.81
Centimeters 30
Width:
A-4xxx
9.67
24.6
Depth:
A-4xxx
15.35
39
Weight:
Model A-4xxx
Pounds 34
Kilos 15.3
126
A-Class
Printing
Type:
Direct Thermal or (optional) Thermal Transfer
Speed Ranges:
Model A-4212
A-4310
A-4408
A-4606
Inches Per Second - MM Per Second 2 - 12
50 - 304
2 - 10
50 - 254
2-8
50 - 203
2-6
50 - 152
Resolution:
Model A-4212
A-4310
A-4408
A-4606
Dots Per Inch 203
300
406
600
Dots Per MM 8.0
11.8
16.0
23.6
Nominal Dot Size:
Model A-4212
A-4310
A-4408
A-4606
Inch X Inch .0043 X .0052
.0027 X .0043
.0013 X .0018
.0008 X .0015
MM X MM .11 X .13
.07 X .11
.05 X .07
.03 X .06
Maximum Print Width:
Model A-4212
A-4310
A-4408
A-4606
Inches 4.10
4.16
4.10
4.16
Millimeters 104.0
105.7
104.0
105.7
Print Length Range:
.25” – 99” (6 mm – 2500 mm) All Models.
Print Justification:
Dependant upon model designation, where Right Hand
(RH) is right justified and Left Hand (LH) is left
justified.
A-Class
127
Media Edge to
Printhead Dot 1:
Model A-4212
A-4310
A-4408
A-4606
RH Designation .070” (1.78 mm)
.070” (1.78 mm)
.070” (1.78 mm)
.070” (1.78 mm)
LH Designation .070” (1.78 mm)
0
.070” (1.78 mm)
0
Protection:
Thermistor sensor automatically pauses printing at
high temperature detection; printing resumes upon
cool-down.
Flash Memory:
4 MB
DRAM Memory:
16 MB
Applicator Interface:
Inputs: Optocoupler
Outputs: Transistor
5 VDC, fused (resettable) @ 0.75 amps
24 VDC, fused (resettable) @ 1.6 amps
128
A-Class
Media and Ribbon Requirements
Media Types [1]:
Roll-Fed, Die-Cut, Continuous, and Fan-Fold. Flat on the printable side and with no more than .0007” (.018
mm) protrusions on the opposite side.
Ribbon Core:
1.010” ± .006” (25.6 mm ± .2 mm) inner diameter. Core not to protrude beyond ribbon edge.
Ribbon Width Range [2]: 1.0” – 4.5” (25.4 mm – 114.3 mm)
Ribbon Length [2]:
[1]
[2]
1968’ (600 meters) maximum
Wound out labels only.
‘Coated Side In’ and ‘Coated Side Out’ ribbons are NOT interchangeable, and are dependent upon the Ribbon Supply Hub type installed in the printer. In addition,
ribbon width should slightly exceed label width (including the backing material).
Side View
Top View
G
F
I
H
J
D
K
E
A
B
A-Class
C
129
Media and Ribbon Requirements (continued)
Media Dimensions
Designator
A
B
C
D
E
F
G
H
I
J
K
[3]
[4]
[5]
Description
label width
liner width
gap (or notch) between labels[5]
label length [5]
media thickness
notch opening width
distance from the media’s edge to the media sensor aperture
reflective (black) mark width [4]
distance between reflective marks[5]
reflective mark length [5]
label repeat distance[5]
Minimum[3]
Maximum [3]
A-4xxx
A-4xxx
1.00
1.00
.100
.250
.0025
.200
.2
.500
.500
.100
.350
4.65
4.65
–
.250
.0100
.500
2.25
4.65
–
–
–
Units of measure given in inches and referenced by the direction of label travel.
The reflective (black) mark must be carbon based, placed on the backside of the stock, and the reflectance shall be less than 10% at wavelengths of 950 and 640 nm.
The maximum allowable length of the combined label and gap (or mark) measurement cannot exceed 99.99 inches.
Approved Media
Specially formulated for optimum print quality, maximum printhead life, and warranty coverage, DATAMAX brand media and
ribbons must be used. The use of non-Datamax materials may affect the print quality, performance, and life of the printer or its
components (see the Warranty Statement). Consult Section 2.2 for an overview of media and ribbon types. For a current list of
approved media and ribbons, contact a Media Representative at (407) 523-5650.
130
A-Class
Appendix
ASCII Control Code Chart
Ctrl @
Ctrl A
Ctrl B
Ctrl C
Ctrl D
Ctrl E
Ctrl F
Ctrl G
Ctrl H
Ctrl I
Ctrl J
Ctrl K
Ctrl L
Ctrl M
Ctrl N
Ctrl O
Ctrl P
Ctrl Q
Ctrl R
Ctrl S
Ctrl T
Ctrl U
Ctrl V
Ctrl W
Ctrl X
Ctrl Y
Ctrl Z
Ctrl [
Ctrl \
Ctrl ]
Ctrl ^
Ctrl _
A-Class
Char
NUL
SOH
STX
EXT
EOT
ENQ
ACK
BEL
BS
HT
LF
VT
FF
CR
SO
SI
DLE
DC1
DC2
DC3
DC4
NAK
SYN
ETB
CAN
EM
SUB
Esc
FS
GS
RS
US
Dec
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Hex
00
01
02
03
04
05
06
07
08
09
0A
0B
0C
0D
0E
0F
10
11
12
13
14
15
16
17
18
19
1A
1B
1C
1D
1E
1F
Char
!
“
#
$
%
&
‘
(
)
*
+
,
.
/
0
1
2
3
4
5
6
7
8
9
:
;
<
=
>
?
Dec
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
Hex
20
21
22
23
24
25
26
27
28
29
2A
2B
2C
2D
2E
2F
30
31
32
33
34
35
36
37
38
39
3A
3B
3C
3D
3E
3F
Char
@
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
[
\
]
^
_
Dec
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
Hex
40
41
42
43
44
45
46
47
48
49
4A
4B
4C
4D
4E
4F
50
51
52
53
54
55
56
57
58
59
5A
5B
5C
5D
5E
5F
Char
`
a
b
c
d
e
f
g
h
I
j
k
l
m
n
o
p
q
r
s
t
u
v
w
x
y
z
{
|
}
~
Dec
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
Hex
60
61
62
63
64
65
66
67
68
69
6A
6B
6C
6D
6E
6F
70
71
72
73
74
75
76
77
78
79
7A
7B
7C
7D
7E
7F
131
ASCII Control Code Chart (continued)
Char
Ç
ü
é
â
ä
à
å
ç
ê
è
è
ï
î
ì
Ä
Å
É
Æ
Æ
ô
ö
ò
û
ù
ÿ
Ö
Ü
Ø
£
Ø
x
ƒ
132
Dec
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
Hex
80
81
82
83
84
85
86
87
88
89
8A
8B
8C
8D
8E
8F
90
91
92
93
94
95
96
97
98
99
9A
9B
9C
9D
9E
9F
Char
á
í
ó
ú
ñ
Ñ
a
°
¿
®
1/2
1/4
¡
–
2
3
´
Á
Â
À
©
1
»
¢
¥
Dec
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
Hex
A0
A1
A2
A3
A4
A5
A6
A7
A8
A9
AA
AB
AC
AD
AE
AF
B0
B1
B2
B3
B4
B5
B6
B7
B8
B9
BA
BB
BC
BD
BE
BF
Char
ã
Ã
Ò
D
Ê
Ë
È
Í
Î
Ï
Ì
Dec
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
Hex
C0
C1
C2
C3
C4
C5
C6
C7
C8
C9
CA
CB
CC
CD
CE
CF
D0
D1
D2
D3
D4
D5
D6
D7
D8
D9
DA
DB
DC
DD
DE
DF
Char
Ó
ß
Ô
Ò
õ
Õ
µ
p
p
Ú
Û
Ù
´y
´Y
±
3/4
÷
¸
°
¨
·
Dec
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
Hex
E0
E1
E2
E3
E4
E5
E6
E7
E8
E9
EA
EB
EC
ED
EE
EF
F0
F1
F2
F3
F4
F5
F6
F7
F8
F9
FA
FB
FC
FD
FE
FF
A-Class
Appendix
Available Fonts and Bar Codes
All character fonts and bar codes available with the printer are described in this
section. Each font and bar code has a name associated with it for use in
programming. Human-readable fonts have numeric names, while bar code fonts
have alpha names. Consult the Class Series Programmer’s Manual for detailed
information.
Fonts
Fonts 0 through 8 use the slash zero (Ø) convention for distinguishing between
the number zero and the letter O. The slash can be removed with the ‘z’ labelformatting command. These fonts are non-proportional (monospaced): each
character takes the same amount of space for printing.
The Triumvirate font number 9 is a proportional font: each character will take
up a different amount of space when printed.
Font
Valid ASCII Characters
0
1
2
3
32-127, 255
32-168, 171, 172, 225, 255
32-168, 171, 172, 225, 255
32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,
156, 157, 165, 168, 225, 255
32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,
156, 157, 165, 168, 225, 255
32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,
156, 157, 165, 168, 225, 255
32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,
156, 157, 165, 168, 225, 255
32-126
32, 48-57, 60, 62, 67, 69, 78, 83, 84, 88, 90
32-126, 128-169, 171-173, 181-184, 189, 190, 198, 199, 208-216, 222, 224 237, 241, 243, 246-250
4
5
6
7
8
9
A-Class
133
The table below lists the font sizes; the numbers indicate the number of dots.
Font
0
1
2
3
4
5
6
7
8
Height
7
13
18
27
36
52
64
32
28
þ Note: The Euro currency character (
Width
5
7
10
14
18
18
32
15
15
Spacing
1
2
2
2
3
3
4
5
5
) has been added to Fonts 0 – 6.
Font 0: 96-character alphanumeric,
upper and lower case.
Font 1: 145-character upper and
lower case alphanumeric with
descenders and ascenders.
Font 2: 138-character alphanumeric,
upper and lower case.
Font 3: 62-character alphanumeric,
uppercase.
134
A-Class
Font 4: 62-character alphanumeric,
uppercase.
Font 5: 62-character alphanumeric,
uppercase.
Font 6: 62-character alphanumeric, uppercase.
A-Class
135
Font 7: OCR-A, size I.
Font 8: OCR-B, size III.
Font 9: Internal Triumvirate font. The number in the bar code height field sets
the point sizes. Larger point sizes can be obtained by increasing the
height and width multipliers.
136
A-Class
Bar Code Summary Data
Bar Code fonts (Bar Code ID) have alpha names: Lowercase alpha names only
print bar codes; uppercase alpha names print bar codes with a human-readable
interpretation. Visual samples are included. See the Class Series Programmer’s
Manual for details.
Bar
Code
ID
A/a
Valid ASCII Characters,
decimal value
representation
32, 36, 37, 42, 43, 45-57,
65-90
48-57 Numeric only. Option
V used in the 6th & 7th
position
48-57 Numeric only
48-57 Numeric only
32-127
48-57 Numeric only. Option
V used in 7th & 8th position
48-57 Numeric only
32, 36-39, 42, 43, 45-57,
65-90
36, 43, 45-58, 65-68
48-57 Numeric only
Length
Checksum
Code 39
Varies
No
B/b
UPC-A
11
Yes
C/c
D/d
E/e
F/f
UPC-E
Interleaved 2 of 5 (I2 of 5)
Code 128
EAN-13
6
Varies
Varies
12
Yes
No
M-103
Yes
G/g
H/h
EAN-8
HBIC
7
Varies
Yes
M-43
I/i
J/j
Codabar
Interleaved 2 of 5 w/ a
modulo 10 checksum
MSI Plessey
Varies
Varies
No
M-10
Up to 14
M-10
13
M-10
48-57 Numeric only. Option
+ is last character for 2nd M11 checksum
48-57 Numeric only
2
5
Varies
Varies
19
18
Yes
Yes
No
Yes
Yes
Yes
48-57 Numeric only
48-57 Numeric only
35-38, 42-58, 65-90, 97-122
48-57 Numeric only
48-57 Numeric only
48-57 Numeric only
34 +
Yes
48-57 Numeric only
Varies
84
Specified
Yes
Yes
Yes
Alphanumeric
Alphanumeric
Alphanumeric
1
Varies
Specified
Varies
Specified
Varies
Varies
No
Yes
Yes
Yes
Yes
Yes
Yes
A, B, C, D
All
All
All 8-bit values
All 8-bit values
Alphanumeric
Single-byte or Kanji
double-byte
K/k
L/l
M/m
N/n
O/o
p
Q/q
R/r
S/s
T/t
U
u
v
z
Z
W1c
W1C
W1d
W1D
A-Class
Symbology
Interleaved 2 of 5 w/ modulo
10 checksum & bearer bars
2 digit UPC addendum
5 digit UPC addendum
Code 93
Postnet
UCC/EAN 128
UCC/EAN 128 K-Mart nonEDI
UCC/EAN 128 Random
Weight
Telepen
UPS MaxiCode
UPS MaxiCode w/ Byte
Count
FIM
PDF-417
PDF417 w/ Byte Count
DataMatrix
DataMatrix w/ Byte Count
QR Code – Auto format
QR Code – Manual format
137
Bar
Code
ID
W1f
W1F
W1G/g
W1I
W1J
W1k
W1R
W1t
W1z
W1Z
Symbology
Aztec
Aztec w/ Byte Count
USD-8 (Code 11)
EAN128 (w/auto subset
switching)
Code 128 (w/auto subset
switching)
RSS (six types)
UCC/EAN Code 128 KMART NON EDI
TCIF Linked Barcode 3 of
9 (TLC39)
MicroPDF417
MicroPDF417 w/ Byte
Count
Length
Checksum
Varies
Specified
Varies
Varies
Yes
Yes
Yes
Yes
Valid ASCII Characters,
decimal value
representation
All 8-bit values
All 8-bit values
45, 48-57
32-127
Varies
Yes
32-127
Varies
Yes
18
Yes
Numeric / Alphanumeric
(type dependant)
48-57 Numeric only
Varies
Yes
Alphanumeric
Varies
Specified
Yes
Yes
All 8-bit values
All 8-bit values
Visual samples of some of the barcodes listed above are included below:
138
Bar Code A: Code 39
Bar Code B: UPC-A
Bar Code C: UPC-E
Bar Code D: Interleaved 2 of 5
A-Class
A-Class
Bar Code E: Code 128
Bar Code F: EAN-13
Bar Code G: EAN-8
Bar Code H: Health Industry Bar
Code (HBIC)
Bar Code I: Codabar
Bar Code J: Interleaved 2 of 5
w/modulo 10 checksum
Bar Code K: Plessey
Bar Code L: Interleaved 2 of 5
w/modulo 10 checksum and
shipping bearer bars
139
Bar Code M: 2 Digit UPC addendum
Bar Code N: 5 Digit UPC addendum
Bar Code O: Code 93
Bar Code p: Postnet
Bar Code Q: UCC/EAN Code 128
Bar Code R: UCC/EAN Code 128
KMART NON EDI
Bar Code S: UCC/EAN Code 128
Random Weight
140
Bar Code T: Telepen
A-Class
Bar Code u: UPS MaxiCode
Bar Code v: FIM
Bar Code z: PDF-417
Bar Code W1c: DataMatrix
Bar Code W1d: QR Code
Bar Code W1f: Aztec
Bar Code W1I: EAN128 (w/auto subset switching)
A-Class
141
Bar Code W1J: Code 128 (w/auto subset switching)
Bar Code W1k: RSS
Bar Code W1G: USD-8 (Code 11)
34 567890 123 4567
Bar Code W1R: UCC/EAN Code
128 K-MART NON EDI
Bar Code W1t: TLC39
Bar Code W1z: MicroPDF417
142
A-Class
Appendix
Module Assignments
Memory Modules
Module
Size
–
Volatile[1]
D
512 KB
(default
size)
Yes
G[2]
512 KB
No
See Note 3,
below
No
Designator
C
Yes
X
See Note 3,
below
No
Y
128 KB
No
Location /
Use
Default, as assigned by <STX>X.
Main Logic Card DRAM – 1 MB
Configurable. User addressable for
graphics, fonts, and label formats.
Main Logic Card Flash – User
addressable for graphics, fonts, and
label formats.
Optional Expanded Flash Main
Logic Card – User addressable for
graphics, fonts, and label formats.
Optional Expanded Flash Main
Logic Card – User addressable for
graphics, fonts, and label formats.
256KB to 6.5MB size based on
ILPC Font purchased.
Main Logic Card Flash – reserved
for EFIGS
[1]
When power is removed from the printer, stored data will be lost.
The availability/size of the internal Flash Module is dependent upon the installed Main
Logic Card; reference the Configuration Label, or following the <STX>KC command
the “INTERNAL FLASH MODULE PRESENT” message. The Flash memory has a
limited number of writes (approximately 100,000) and is intended for permanent (or
semi-permanent) storage of downloaded images, fonts and label formats.
[3]
Modules G and X are partitioned to equal the sum of the total space available - 6.5MB
[2]
A-Class
143
Print Resolutions and Maximum Label Widths
Model
A-4212
A-4310
A-4408
A-4606
144
Printhead
Resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(11.8 dots/mm)
406 dots/inch
(16 dots/mm)
600 dots/inch
(23.6 dots/mm)
Maximum Print Width
Inches
Millimeters
4.10
104
Factory Default
Setting
4.10
4.16
105.7
4.16
4.10
104
4.10
4.16
105.6
4.16
A-Class
Speed Ranges
Speed Ranges and Defaults*
Range
Model
A-4212: Print
Feed
Reverse
Slew
A-4310: Print
Feed
Reverse
Slew
A-4408: Print
Feed
Reverse
Slew
A-4606: Print
Feed
Reverse
Slew
IPS
2-12
2-12
2-5
2-16
2-10
2-8
2-5
2-16
2-8
2-12
2-5
2-16
2-6
2-6
2-5
2-16
MMPS
51 – 305
51 – 305
51 – 127
51 – 406
51 – 254
51 – 203
51 – 127
51 – 406
51 – 203
51 – 305
51 – 127
51 – 406
51 – 152
51 – 152
51 – 127
51 – 406
Default Setting
IPS
MMPS
8.0
203
10.0
254
4.0
102
8.0
203
8.0
203
8.0
203
4.0
102
8.0
203
8.0
203
8.0
203
4.0
102
4.0
102
6.0
152
6.0
152
4.0
102
8.0
203
*Consult the Class Series Programmer’s Manual for detailed information.
A-Class
145
Menu Constraint Cross-Reference
The table below highlights the menu item differences between the
original PE model printers and the new A-Class models.
Print Method
PE Menu Item
A-Class Menu Equivalent
Media Type (see Section 4.2.2)
Select TOF
Sensor Type (see Section 4.2.2)
Darkness
Custom Adjustments – Darkness (see Section 4.2.3)
Start of Print
Custom Adjustments – Row Adjust (see Section
4.2.3)
Column Adjust
Custom Adjustments – Column Adjust (see Section
4.2.3)
PE Applicator
Hardware
GPIO Device – Applicator (see Section 4.2.4) And
GPIO Device – Start of Print (see Section 4.2.4)
Advanced Setup
N/A
PE Options –
PE Output Signal
GPIO Device – End of Print (see Section 4.2.4)
PE Options –
Backfeed Cntrl
Back After Print (see Section 4.2.5)
PE Options –
Ribbon Low
GPIO Device – Ribbon Low (see Section 4.2.4)
PE Options –
Exact Time Print
Imaging Mode (see Section 4.2.5)
PE Options –
AUX Port GPIO
N/A. The Aux Port is now an RS-232 interface. See
Communications – Serial Port B (see Section 4.2.6)
Ribbon Low Dia.
Ribbon Low Diameter (see Section 4.2.2)
Printer Model
Head Bias (see Section 4.2.5)
Counters
Media Counters (see Section 4.2.5)
Time/Date
Time and Date (see Section 4.2.5)
146
A-Class
PE Menu Item
Label Options –
Heat Setting
A-Class Menu Equivalent
Heat (see Section 4.2.3)
Label Options –
Print Speed
Print Speed (see Section 4.2.3)
Label Options –
Backfeed Speed
Reverse Speed (see Section 4.2.3)
Label Options –
Label Width
Label Width (see Section 4.2.2)
Label Options –
Label Length
Label Length (see Section 4.2.2)
Label Options –
Peel Position
Present Distance (see Section 4.2.3)
Label Options –
Rotate Label
Label Rotation (see Section 4.2.5)
System Options –
Factory Settings
Set Factory Defaults (see Section 4.2.5)
System Options –
Security Check
Security (see Section 4.2.5)
System Options –
Modify Password
Modify Password (see Section 4.2.5)
System Options –
Internal Module
Internal Module (see Section 4.2.5)
System Options –
Scaleable Font
Scaleable Font Cache (see Section 4.2.5)
System Options –
Symbol Set
Single Byte Symbols (see Section 4.2.5)
Compatibility –
Offset Bias
SOP Emulation (see Section 4.2.5)
Compatibility –
Positioning
DPL Emulation (see Section 4.2.5)
A-Class
147
PE Menu Item
Compatibility –
Host CMDS–Ignore
A-Class Menu Equivalent
See individual menu item in Section 4.2.6:
ESC Sequences, Heat Command, Speed Commands,
TOF Sensing Commands, Symbol Set Command,
CNTRL-Codes Data
Compatibility –
Prodigy Plus Mode
DPL Emulation (see Section 4.2.5)
Operation –
Pause Mode
Pause Mode (see Section 4.2.5)
Operation –
Feedback Mode
Feedback Characters (see Section 4.2.6)
Operation –
Test Mode
N/A
Operation –
Cutter
Cutter (see Section 4.2.4)
Operation –
Ribbon Saver
Ribbon Saver (see Section 4.2.4)
Operation –
Conversion
Units Of Measure (see Section 4.2.5)
Communications –
COMM Setup PortA
Serial Port A (see Section 4.2.6)
Communications –
Control Codes
Control Codes (see Section 4.2.6)
Maintenance –
Test Print
N/A
Maintenance –
Front Panel
N/A
Maintenance –
Test I/O
Test GPIO (see Section 4.2.7) and
Sensor Readings (see Section 4.2.7)
Maintenance –
Serial Loopback
N/A
Maintenance –
Installed Options
Printer Options (see Section 4.2.4)
148
A-Class
PE Menu Item
Modules –
Print Directory
A-Class Menu Equivalent
Print Directory (see Section 4.2.4)
Modules –
Print File
Print File (see Section 4.2.4)
Modules –
Copy Module
N/A
Modules –
Format Module
Format Module (see Section 4.2.4)
Modules –
Test Module
N/A
TOF Control OPTS
Sensor Calibration (see Section 4.2.2)
A-Class
149
150
A-Class
Appendix
Applicator Interface Card Overview
The Applicator Interface Card, accessible from the back of the printer, contains
all of the circuitry necessary to connect the printer to an applicator system.
Features of this card include the Aux Serial Port, GPIO Port, and two LEDs (see
drawing below). Important hardware settings, functions, pin-outs, signal
descriptions and timing diagrams are given in this section.
Operational settings can be configured via the Menu System. Settings are saved
in non-volatile memory for subsequent power-ups.
Testing and diagnostic functions for the card are detailed in Section 4.2.7.
Applicator Interface Card
1
6
2
7
3
4
5
Connector
Pin-Outs
Aux Serial Port, J1
9
Green and Yellow LEDs
1
2
3
4
5
6
7
8
A-Class
8
9
10
GPIO Port, J2
11
12
13
14
15
151
Aux Serial Port (J1)
The Auxiliary Serial Port is a 9-pin RS-232 interface (see Section 3.3.1 for pinouts and connection details). Operational settings must be configured for the
device being connected to the printer. Settings can be made using the
COMMUNICATIONS à SERIAL PORT B menu selections (see Section
4.2.6).
GPIO Port (J2)
The GPIO Port is a 15-pin interface and requires a DB15 male connector (e.g.,
Startech C15PCM). The hardware and operational settings for this port must be
configured for the device(s) being connected to the printer.
•
Jumper settings select internally or externally powered interface circuitry;
jumper settings also select +5 or +24 VDC signal output levels.
•
Control signal logic states are programmable via the PRINTER OPTIONS
à GPIO menu selections (see Section 4.2.4).
Green and Yellow LEDs
These indicators provide a visual check of printer/applicator activity:
•
Yellow LED – Flash at power-up and when the card’s outputs change state.
•
Green LED – Flash at power-up and when the card’s inputs change state.
GPIO Signal Info Label
A reference label can be printed using the DIAGNOSTICS à TEST GPIO
à PRINT SIGNAL INFO menu selection (see Section 4.2.7).
GPIO SIGNAL INFO
WED 11:04AM 24MAR2003
CARD ID#2
OUTPUT SIGNALS
INPUT SIGNALS
END OF PRINT
PIN# 11
ACTIVE LOW
CURRENT LEVEL 0
START OF PRINT
PIN# 3
ACTIVE LOW
CURRENT LEVEL 1
RIBBON LOW
PIN# 9
ACTIVE HIGH
CURRENT LEVEL 0
REPRINT
PIN# 6
ACTIVE LOW
CURRENT LEVEL 1
SERVICE REQUIRED
PIN# 10
ACTIVE LOW
CURRENT LEVEL 1
FEED
PIN# 4
ACTIVE LOW
CURRENT LEVEL 1
MEDIA OUT
PIN# 12
ACTIVE LOW
CURRENT LEVEL 1
TOGGLE PAUSE
PIN# 5
ACTIVE LOW
CURRENT LEVEL 1
RIBBON OUT
PIN# 13
ACTIVE LOW
CURRENT LEVEL 1
DATA READY
PIN# 14
ACTIVE LOW
CURRENT LEVEL 1
152
A-Class
Applicator Interface Configuration
Follow the steps below to setup the Applicator Interface Card:
1.
To configure the Applicator Interface Card, begin by deciding how your
applicator needs to be interfaced to the printer. Two different circuit
suggestions are as follows:
• Direct applicator
interface circuitry –
J2 - GPIO PORT
3 Start of Print
The example, shown right,
uses the printer’s +5 VDC
and Ground to supply the
applicator control devices.
4
Feed Label
5 Pause Toggle
6 Reprint
1 Ground
• Isolated applicator
interface circuitry –
Vcc = 5 VDC External Power Source
J2 -GPIO PORT
The example, shown right,
uses an external +5 VDC
and an external Ground to
supply the applicator
control devices. (JMP7
and JMP8 must be
removed from the
Applicator Interface Card,
see Step 6. below)
2 Vcc
3 Start of Print
4
Feed Label
5 Pause Toggle
6 Reprint
Ground
2. Determine the signal voltage required by the applicator for control signals
such as End of Print, Data Ready Service Required. The table below details
the pin-outs, functions, and configurable hardware and operational settings
of the Applicator Interface Card; all signal directions are given relative to
the printer.
A-Class
153
Failure to properly configure the jumper settings of the GPIO Port may result in damage to the printer and / or the applicator.
WARNING
Pin
#
Signal
Name
1
Ground (Configurable)
2
+5 VDC (Configurable)
3
4
5
6
7
8
9
10
11
12
13
14
15
Start Of Print [5]
Feed Label [4]
Pause Toggle
Reprint [3]
+24 VDC (1.0 amp max.)
Ground
Ribbon Low
Service Required [2]
End Of Print
Media Out
Ribbon Out
Data Ready (DRDY)
Spare
GPIO Port (J2) Pin Functions and Associated Jumper Selections
Signal
Active
Jumper
Function /
Direction
Setting
Placement
Description
Ground
Ground
JMP 8 ‘On’
Printer chassis ground is used
Open
Open
JMP 8 ‘Off’
Ground return must be supplied
Output
+5 VDC
JMP 7 ‘On’
Printer +5 VDC is used (.5 amp max.)
Open
Open
JMP 7 ‘Off’
+5 VDC must be supplied
Input
Programmable [1]
Input
Low
N/A
N/A
Input
Low
Input
Low
Output
+24 VDC
Ground
Ground
Output
Programmable [1]
JMP 9:
See WARNING message,
Output
Low
above.
[1]
Pins 1 & 2 = +5 VDC
Output
Programmable
When inactive, all output pins will be
Output
Low
– OR –
pulled up to the voltage determined
Output
Low
Pins 2 & 3 = +24 VDC
by this jumper setting.
Output
Low
Output
N/A
N/A
N/A
[1]
For details see Section 4.2.4.
Evoked by occurrences listed under ‘Fault Messages’ in Section 6.2.
[3]
Reprints the last label exactly, with no increment or time stamp changes; use it for error conditions. Always keeping this signal LOW will result in non-stop printing.
[4]
Advances media until the signal goes HIGH and, if not in continuous mode, the media will be positioned at the next available media TOF.
[5]
If active with no current print job, “WAITING FOR DATA” is displayed. Specifying a quantity of 9999 while always keeping this signal ‘ON’ will cause non-stop
label printing, except in single label mode (see Imaging Mode, Section 4.2.5), which will cause the printer to stop between labels; see Timing Diagrams, below.
[2]
154
A-Class
3.
Make sure that the printer is turned ‘Off’ and that the AC Power Cord is
unplugged. Also, remove any interface cable(s) attached to the Applicator
Interface Card.
þ Note: Depending upon the configuration of your printer, the location of the
Applicator Interface Card can vary.
4.
Remove the two Screws that secure the Applicator Interface Card to the
printer.
Applicator Interface Card
CAUTION
Screws
Always wear a wrist strap and follow standard ESD prevention
measures when handling the Applicator Interface Card.
5.
Pull out the Applicator Interface Card and place it on a static-free work area.
6.
Using the table above and the illustration below, configure the jumpers to
meet your system’s requirements.
A-Class
155
7.
Slide the card back into the printer; secure it in place with the two screws.
8.
Connect an applicator interface cable to J2 (and, if needed, connect a serial
cable to J1).
9.
Reconnect the power cord and turn ‘On’ the printer.
10. Using the Menu System, configure the operation settings of the GPIO Port
to meet the requirements of your applicator system (see Section 4.2.4).
If needed, also configure the operation settings of the Aux Serial (Serial
Port B) to meet the requirements of your system (see Section 4.2.6).
11. If desired, confirm your programmed settings by printing a GPIO Signal
Info label (see Section 4.2.7). This completes the setup of the Applicator
Interface Card.
Applicator Timing Signals
During a typical print cycle, DRDY (Data Ready) will become active when a
label is waiting to be printed. After the SOP (Start Of Print) signal is received by
the printer, printing will begin. For synchronization with the print cycle, the
EOP (End Of Print) signal indicates the completion of the print process. Screen
shots of timing signals for the GPIO Interface are presented below. All sample
shots were taken while printing a two-count label batch. The variable parameters
were as follows:
Ø Present Distance = 0 or .25"
Ø Start of Print = ‘On/Off’ (pulsed) or ‘On’
Ø Imaging Mode = Single (stops) or Multi (keeps going)
All other parameter notes accompany the particular screen shot.
þ Note: The printing process is not complete until the label reaches its present distance
(if programmed) because a label that is presented requires addition positioning
(back-up) and, therefore, more time.
156
A-Class
A-Class
157
158
A-Class
Appendix
Multi-Language Menu System
This printer provides the user with the ability to download new menu system
languages and/or replace the Datamax provided translations. A Microsoft
Excel Spreadsheet defines the menu dictionary – the user adds a new language
column or modifies an existing column in the spreadsheet, clicks on the
‘Generate DPL file(s)’ radio button and sends the generated DPL file(s) to the
printer.
Here are the highlights and restrictions of the feature:
•
The printer can register up to 10 different display languages, including
EFIGS.
•
The EFIGS languages and any additional languages are stored on Module
Y: a 128KB Flash Module located on the Main Logic Card.
•
It is okay to download menu files generated for a lesser firmware revision to
new firmware – any messages that are not defined are displayed in English.
•
For the procedures below, the printer will accept the menu downloads from
any available port.
•
The language creation programs support Windows 95, Windows 98,
Windows NT, and Windows 2000.
Required Software
Comment
A-Class Application Version 3.0 or greater [1] Must reside in the target printer.
(See Section 5.5 for details.)
Must be purchased by user.
Microsoft Excel 97
[1] [2]
Program used during the
Img2dl.exe
process to create DPL file.
Menu Dictionary
Common.xls[1] [2]
[1]
[2]
Datamax provides these software files and programs. They are available at
ftp://ftp.datamaxcorp.com/Anonymous/Firmware/EFIGS/
Datamax recommends that the Img2dl.exe and Common.xls files reside in the same
directory.
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Creating a Menu Language:
1.
Invoke Excel and open the common.xls file. Excel opens the file and the
following screen appears.
2.
Click the “Enable Macro” box and the following appears:
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3.
Click On Column J and enter your new language, or modify an existing one.
Tips:
A) Message Size – When entering new messages, reference the ‘MAX’
column: this is the maximum number of characters allowed for this
field. Warnings are displayed when the number of characters is
exceeded or when trying to modify the MAX value. Beware that
“cutting” and “pasting” fields could defeat this warning system.
B) Two Line Messages – Some of the message are displayed as two lines.
These are indicated in the comment fields.
C) Comments – This field can be modified with no effect.
4.
When editing has been completed, highlight all of the columns you desire to
create (more than one language may be selected) by pressing the letter
above the column.
5.
Press the Generate DPL File(s) radio button. A
file will be generated for each of the selected
columns and Excel will provide confirmation.
(Example: small.ls)
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161
6.
Download the generated files to the printer – one method is the DOS copy
command:
copy small.ls lpt1: /b
7.
Reset the printer by pressing and holding the CANCEL Key for
approximately four seconds.
8.
Verify the operation by printing a Configuration Label (see Section 4.4.2).
The new font selection will be printed on the label under SYSTEM
INFORMATION / OPTIONAL LANGUAGES or select the new language
in the SYSTEM SETTINGS / MENU LANGUAGE in the printer’s menu.
This is the only method to determine whether the download was successful.
If the menu system displays the new language selection, but all displayed
messages remain in English an error has occurred. Re-check the process.
Contact Datamax Technical Support if problems continue (be prepared to
provide the common.xls and the DPL download file that you have
created). Other possible error messages are as follows:
Menu Language Error Message
Please select the entire column(s)
or the desired language(s), by
clicking on the column letter(s)
Message text may not exceed
MAX = xx designated characters
for this MID
9.
Description
After pressing the Generate DPL
File(s) radio button, the languages
to convert were not correctly
selected.
The entered message exceeds the
number of characters specified in
column C. You may not modify
this number.
Use Steps 1 – 8 with the filename misc.xls to translate printer option
items. This will output small20.ls.
small20.ls has been created
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Advanced File Handling Information
Ÿ
The Standard Datamax Printer leaves the factory with EFIGS loaded into
module Y. At this point, Module Y is LOCKED and will only accept
additional Language Downloads.
Ÿ
After downloading a language update, Module Y is left UNLOCKED until
the printer is reset or power is cycled. In this state, Module Y will accept
font, image and label format downloads. The module will also honor the
Clear Module request. Therefore, following an update it is recommended
that a reset be performed to lock the module; otherwise, a software package
may ‘Clear All Modules’ thus destroying the new menu language(s).
Ÿ
Module Y can be UNLOCKED by sending this DPL string: <STX>KpY0.
Ÿ
To restore the factory generated EFIGS image, download the file
*832296.01A to the printer. This file is located on the Datamax FTP site.
The letter at the end of the file name (e.g., A) specifies the revision. The
latest revision will be available on the FTP site.
Ÿ
Downloading the same language twice will automatically delete the first
occurrence, but will not free the memory space. Use the Pack Module
feature (see Section 4.2.4) or reload the EFIGS file to free the space.
Ÿ
Deletion of the selected language will set the printer to English.
Ÿ
The total number of languages that the printer can now accept is limited to
10, but this number is dependent upon the size of each language translation.
The translation size will vary with the number of messages that are
translated for that particular language. Current complete language files are
about 7,000 bytes each but with product growth, the total number of
languages is expected to drop to seven.
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164
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Appendix
Saving a Configuration File
Using the Configuration File feature, the printer can save and restore complete
printer settings, including media calibration parameters. Here are the feature’s
highlights and restrictions:
•
Configuration files eliminate the need to repeat the manual steps of a
special printer setup, making future changeovers faster and easier.
•
Configuration files can be setup, saved, and restored either from the host or
via the User Interface as ‘C-type’ files on Module Y under unique filenames
that can be up to nineteen characters in length.
•
Configuration files enable the host, via special DPL commands, to control
parameters previously accessible only from the User Interface (consult
Class Series Programmer’s Manual for details).
•
Regular host settings cannot be saved using the User Interface menu.
þ Note: Configuration files will typically correspond to a particular printer and
media application. If a file will be shared among printers, do NOT
include unique parameters (such as calibrations and adjustments)
because those settings will vary from one unit to another.
When using the User Interface to save a configuration file (see Section 4.2.5),
the keypad functions within the ‘Save Setting As’ submenu are as follows:
The DOWN ARROW Key scrolls down
alphanumeric, underscore, and delete character.
through
the
The UP ARROW Key scrolls up through the alphanumeric and
underscore characters, and the delete function.
ENTER
ESC
The ENTER Key accepts the displayed character and advances
the cursor.
Saves the displayed file.
To save a manually entered setup (for example, an application that required an
Advanced Entry Calibration before beginning) as a configuration file using the
User Interface, proceed as follows:
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165
Step
1
Display Message
Action
READY
Press the
2
Comment(s)
MENU
Key.
You are entering
‘Menu Mode’.
MEDIA SETTING
Key to
Use the
The
Key can
scroll to ‘System Settings’. also be used.
3
SYSTEM SETTINGS
Press the
ENTER
Key to
select ‘System Settings’.
4
SYSTEM SETTINGS
Use the
Key to
scroll to ‘Configuration
File’.
5
CONFIGURATION FILE
Press the
ENTER
Key to
select ‘Configuration File’.
6
You are entering
the ‘System
Settings’ menu.
The
Key can
also be used.
You are entering
the ‘Configuration
File’ submenu.
RESTORE AS CURRENT
Key to
Press the
The
Key can
scroll to ‘Save Setting As’. also be used.
7
SAVE SETTING AS
Press the
ENTER
Key.
Press the
ESC
Key to exit this
selection.
8
:
Enter a file name using the
The
Key to scroll
Key
can also be used.
through the characters.
þ Note: To change an accepted character, select the
delete function (solid flashing block) and press the
ENTER Key.
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Step
9
Display Message
Action
Comment(s)
SPECIAL :
Use the
ENTER
Key to
accept the character.
Continue entering
the file name in this
manner (“SPECIAL
STOCK” has been
used as an
example).
þ Note: To abort the “save setting” function, delete all
entered characters in the file name and press the
ESCAPE Key.
10
SUCCESSFUL
Press the
ESC
Key
repeatedly to save the file
name and return to
‘Ready’.
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Save complete.
(To restore a saved
file using the User
Interface; see
Section 4.2.5.)
167
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Appendix
Ribbon Saver
Overview
The Ribbon Saver Option operates automatically. When more than .25 inches
(6.4 mm) of ribbon can be saved in areas of label white space, the printhead lifts
and a brake stops ribbon motion, while a pinch roller advances the media. At
about .25 inches before the next line of print the brake releases and the printhead
is lowered to resume printing. There are some parameters to keep in mind
regarding this operation; to use this option effectively you’ll need to understand
them:
Ø Speed-dependant white space minimums: Printing speed will determine the
amount white space is passed before the ribbon saver engages. For example,
at 2 IPS there must be at least .65 inches (16.5 mm) of white space, while at
8 IPS the area increases to 1.2 inches (30.5 mm). The amount of ribbon
passed before the ribbon saver engages is also speed dependent, while
ribbon savings become significant, as the white space gets larger.
þ Note: If a Top of Form, Out of Stock, Position, Ribbon or Head Lift Fault occurs,
ribbon saving will not occur during the first two inches (51 mm) after printing
is restarted.
Ø Multiple lifts per label: The ribbon saving feature will actuate a maximum
of twenty times per label.
Ø Software control: Software commands can enable or disable the ribbon
saving function. For details, refer to your labeling software documentation;
or, if writing your own program in DPL, refer to the Class Series
Programmer’s Manual.
Ø User Interface control: A menu selection can enable or disable the ribbon
saving function, see Section 4.2.4. However, menu selections may be
overridden by the software program or DPL commands.
Ø Testing: A menu selection is available to test the ribbon saving feature, see
Section 4.2.7.
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169
Ø Continuous printing: Label throughput will not be affected when using the
Ribbon Saver. Printing speeds and ribbon saving are maintained through the
entire range for that printer model. At faster speeds, however, a light
horizontal mark at the point just before the Ribbon Saver has disengaged
may appear across the label. This mark is produced as the already moving
label contacts the stationary ribbon. There are two ways to minimize this
contact mark: (1) change to a slightly harder wax or wax/resin formulation
of ribbon; or, (2) slow down the print speed.
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Warranty Information
Datamax Barcode Products
Limited Warranty Statement
A-Class Printers
Printer
Datamax warrants* to Purchaser that under normal use and service, the AClass Printers, (with the exception of the thermal printhead, platen roller, and
belts) purchased hereunder shall be free from defects in material and
workmanship for a period of one year, (365 days), or one million (1,000,000)
linear inches of use, whichever comes first, from the date of shipment by
Datamax.
Expendable and/or consumable items or parts such as lamps, fuses, labels and
ribbons are not covered under this warranty. This warranty does not cover
equipment or parts that have been misused, altered, neglected, handled
carelessly, or used for purposes other than those for which they were
manufactured. This warranty also does not cover loss, damages resulting from
accident, or damages resulting from unauthorized service.
Thermal Printhead, Rollers, and Belts
This warranty* is limited to a period of one year, (365 days), or one million
(1,000,000) linear inches of use, whichever comes first, for the A-Class
thermal printhead, rollers, and belts. This one year (365 days) warranty is valid
only if a Datamax - approved thermal label media is used, as defined in the then
current Datamax list of approved thermal/thermal transfer media, a copy of
which is available from Datamax. Failure to use Datamax-approved media is
justification for invalidation of this warranty. This warranty does not cover
printheads or rollers which have been misused, altered, neglected, handled
carelessly, or damaged due to improper cleaning or unauthorized repairs.
*When returned to the factory for service
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171
Warranty Service Procedures
If a defect should occur during the warranty period, the defective unit shall be
returned, freight and insurance prepaid, in the original shipping containers, to
one of the following locations:
Datamax Corporate Headquarters
Datamax International
4501 Parkway Commerce Boulevard Herbert House, Elizabeth Way, Pinnacles
Orlando, Florida 32808
Harlow, Essex CM19 5FE
USA
United Kingdom
A Return Material Authorization (RMA) number must be issued before the
product can be returned. To open an RMA, please call the Datamax Technical
Support Department at (407) 523-5540. Include your RMA number on the
outside of the box and on the shipping document. Include a contact name, action
desired, a detailed description of the problem(s), and media examples when
possible with the defective unit. Datamax shall not be responsible for any loss or
damages incurred in shipping. Any warranty work to be performed by Datamax
shall be subject to Datamax’s confirmation that such product meets Datamax
warranty. In the event of a defect covered by its warranty, Datamax will return
the repaired or replaced product to the Purchaser at Datamax’s cost. With
respect to a defect in hardware covered by the warranty, the warranty shall
continue in effect until the end of the original warranty period, or for ninety (90)
days after the repair or replacement, whichever is later.
General Warranty Provisions
Datamax makes no warranty as to the design, capability, capacity or suitability
of any of its hardware, supplies, or software.
Software is licensed on an “as is” basis without warranty. Except and to the
extent expressly provided in this warranty and in lieu of all other warranties,
there are no warranties, expressed or implied, including, but not limited to, any
warranties of merchantability or fitness for a particular purpose.
Purchaser shall be solely responsible for the selection, use, efficiency and
suitability of Datamax’s products.
Limitation of Liability
In no event shall Datamax be liable to the purchaser for any indirect, special or
consequential damages or lost profits arising out of or relating to Datamax’s
products, or the performance or a breach thereof, even if Datamax has been
advised of the possibility thereof. Datamax’s liability, if any, to the purchaser or
to the customer of the purchaser hereunder shall in no event exceed the total
amounts paid to Datamax hereunder by the purchaser for a defective product.
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In no event shall Datamax be liable to the purchaser for any damages resulting
from or related to any failure or delay of Datamax in the delivery or installation
of the computer hardware, supplies or software or in the performance of any
services.
Some states do not permit the exclusion of incidental or consequential damages,
and in those states the foregoing limitations may not apply. The warranties here
give you specific legal rights, and you may have other legal rights which vary
from state to state.
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173
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Glossary
alphanumeric Consisting of alphabetic, numeric, punctuation and
other symbols.
backing material The silicon-coated paper carrier material to which
labels with adhesive backing are affixed. Also referred to as
“liner”.
bar code A representation of alphanumeric information in a pattern of
machine-readable marks. The basic categories are divided into
one-dimensional (UPC, Code 39, Postnet, etc.) and twodimensional bar codes (Data Matrix, MaxiCode, PDF417, etc.).
boot loader The resident program that loads the application from
Flash memory, decompresses it into the SRAM, and starts
operations.
burn line The row of thermal elements in the printhead that create the
images on the media.
calibration The process through which sensor readings are entered into
the printer for correct sensor function (for example, detection of
a given media type) and TOF positioning.
character set The entire complement of alphanumeric symbols
contained in a given font.
checksum An alphanumeric error detection method used in many bar
code symbologies for informational security.
continuous media An uninterrupted roll or box of label or tag stock
media that contains no gap, notch, or mark to separate individual
labels or tags.
core diameter The inside diameter measurement of the cardboard core
at the center of a ribbon.
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175
defaults The functional setting values returned following a factory
reset of the printer.
diagnostics Programs used to locate and diagnose hardware problems.
die-cut media Media that has been cut into a pattern using a press,
where the excess paper is removed leaving individual labels,
with gaps between them, attached to a backing material.
direct thermal The printing method that uses a heat sensitive media
and only the heat of the thermal printhead to create an image on
the label.
direct thermal media Media coated with special chemicals that react
and darken with the application of heat.
DPI (dots per inch) A measurement of print resolution, rated in the
number of thermal elements contained in one inch of the
printhead. Also referred to as “resolution”.
DPL (Datamax Programming Language) programming commands
used specifically for control of and label production in Datamax
printers. A complete listing of commands can be found in the
Class Series Programmer’s Manual
EFIGS English, French, Italian, German, Spanish, and other multilanguage support as programmed for the printer’s menu system
and configuration label.
fan-fold Media that is folded and stacked.
Flash memory Non-volatile memory (does not require printer power to
maintain data) that can be erased and reprogrammed, used to
hold the printer’s operating program.
font A set of alphanumeric characters that share a particular typeface.
gap A space between die-cut or notched labels used to sense the top-ofform.
GPIO (General Purpose Input Output) A specialized interface port
for use with external printer control devices including applicators,
verifiers, RFID systems, etc.
IPS (inches per second) Imperial measurement of printer speeds.
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label A paper or synthetic printing material, typically with a pressure
sensitive adhesive backing.
label length The distance from the top of the label to the bottom of the
label as it exits the printer.
label repeat The distance from the top of one label to the top of the
next label.
label tracking Excessive lateral (side to side) movement of the media
as it travels under the printhead.
label width The left to right measurement of the label as it exits the
printer.
mark Generalized term for the carbon-based black line on the
underside of reflective media used to indicate the top-of-form.
media Generalized term for all types of printing stocks, including: roll
fed, continuous, die-cut, reflective, and fanfold.
media hub Device in the printer used to support roll media.
media sensor An electronic device equipped with photosensors to
detect media and the top-of-form on die-cut, notched or
reflective media.
MMPS (millimeters per second) Metric measurement of printer
speeds.
notched stock Media, typically tag stock, with holes or notches in the
material that is used to signal the top-of-form. The printer must
be set to ‘gap’ to use this media type.
preprinted media Label stock that contains borders, text, or graphics,
floodcoating, etc.
perforation Small cuts extending through the backing and/or label
material to facilitate their separation. Also referred to as “perf”.
print speed The speed at which the media moves under the printhead
during the printing process.
reflective media Media imprinted with carbon-based black marks on
the underside of the material, which is used to signal the top-ofform when the ‘reflective’ sensor is enabled.
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177
registration Repeatable top to bottom alignment of printed labels.
reverse speed The backward rate of media motion into the printer
during tear-off, peel and present and cutting operations for
positioning the label at the start of print position.
ribbon An extruded polyester tape with several layers of material, one
of which is ink-like, used to produce an image on the label. Also
referred to as “foil”.
ribbon wrinkle An undesirable overlapping of the ribbon during the
printing process that leads to voids on the printed label, typically
caused by an improper printhead leveling cam adjustment.
roll media A form of media that is wound upon a cardboard core.
slew speed The speed at which the media moves under the printhead in
non-printed areas and between labels.
start of print The position on the label where the printing actually
begins.
tag stock A heavy paper or synthetic printing material, typically
featuring a notch or black mark for TOF and no adhesive
backing.
thermal transfer The printing method that creates an image by
transferring ink from a ribbon onto the media using the heat
from the thermal printhead.
TOF (top-of-form) The start of a new label as indicated by a label gap,
notch, mark or programming.
void An undesirable blank space in a printed image.
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