Dell PowerEdge T430 Owner'

Dell PowerEdge T430
Owner's Manual
Regulatory Model: E30S Series
Regulatory Type: E30S001
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2014 - 10
Rev. A00
Contents
1 About your system................................................................................................ 9
Front-panel features and indicators................................................................................................... 10
LCD panel features.............................................................................................................................. 16
Home screen................................................................................................................................. 16
Setup menu.................................................................................................................................... 17
View menu..................................................................................................................................... 17
Diagnostic indicators........................................................................................................................... 17
Hard-drive indicator codes................................................................................................................. 19
Back-panel features and indicators................................................................................................... 20
NIC indicator codes............................................................................................................................ 22
Indicator codes for redundant power supply.................................................................................... 22
Indicator codes for non-redundant power supply............................................................................24
Documentation matrix........................................................................................................................25
Quick Resource Locator............................................................................................................... 25
2 Performing initial system configuration ........................................................27
Setting up your system........................................................................................................................27
Setting up and configuring the iDRAC IP address .............................................................................27
Logging in to iDRAC............................................................................................................................27
Installing the operating system.......................................................................................................... 28
Managing your system remotely........................................................................................................ 28
Downloading and installing drivers and firmware............................................................................. 28
3 Pre-operating system management applications........................................ 30
Navigation keys................................................................................................................................... 30
About System Setup............................................................................................................................30
Entering System Setup...................................................................................................................31
System Setup Main Menu.............................................................................................................. 31
System BIOS screen.......................................................................................................................31
System Information screen........................................................................................................... 32
Memory Settings screen................................................................................................................32
Processor Settings screen.............................................................................................................33
SATA Settings screen.....................................................................................................................34
Boot Settings screen..................................................................................................................... 37
Network Settings screen............................................................................................................... 37
Integrated Devices screen details.................................................................................................38
Serial Communication screen...................................................................................................... 39
System Profile Settings screen..................................................................................................... 40
3
System Security Settings screen................................................................................................... 41
Miscellaneous Settings screen......................................................................................................43
About Boot Manager...........................................................................................................................43
Entering Boot Manager ................................................................................................................ 43
Boot Manager main menu............................................................................................................ 43
About Dell Lifecycle Controller.......................................................................................................... 44
Changing the boot order....................................................................................................................44
Choosing the system boot mode...................................................................................................... 44
Assigning a system and setup password............................................................................................45
Using your system password to secure your system........................................................................ 46
Deleting or changing an existing system password and setup password........................................46
Operating with a setup password enabled........................................................................................ 47
Embedded system management........................................................................................................47
iDRAC Settings utility...........................................................................................................................47
Entering the iDRAC Settings utility................................................................................................47
Changing the Thermal Settings.................................................................................................... 48
4 Installing and removing system components...............................................49
Safety instructions...............................................................................................................................49
Before working inside your system.................................................................................................... 49
After working inside your system....................................................................................................... 49
Recommended tools.......................................................................................................................... 50
Front bezel (optional)..........................................................................................................................50
Installing the front bezel............................................................................................................... 50
Removing the front bezel..............................................................................................................51
System feet.......................................................................................................................................... 51
Removing the system feet.............................................................................................................51
Installing the system feet.............................................................................................................. 52
Caster wheels (optional)—tower mode..............................................................................................53
Installing caster wheels................................................................................................................. 53
Removing caster wheels............................................................................................................... 54
Removing the system cover............................................................................................................... 55
Installing the system cover................................................................................................................. 56
Inside the system.................................................................................................................................56
Optical drives and tape drives (optional)............................................................................................ 57
Removing the optical drive or tape drive..................................................................................... 58
Installing the optical drive or tape drive....................................................................................... 61
Cooling shroud....................................................................................................................................61
Removing the cooling shroud.......................................................................................................61
Installing the cooling shroud........................................................................................................ 62
Hot-swappable hard drives................................................................................................................ 63
Removing a hot-swap hard drive................................................................................................. 64
4
Installing a hot-swap hard drive................................................................................................... 65
Removing a hard-drive blank........................................................................................................65
Installing a hard-drive blank......................................................................................................... 66
Installing a 2.5 inch hard drive into a 3.5 inch hard-drive adapter..............................................67
Removing a 2.5 inch hard drive from a 3.5 inch hard-drive adapter.......................................... 68
Installing a hard-drive adapter into a hard-drive carrier............................................................. 68
Removing a hard-drive adapter from a hard-drive carrier..........................................................69
Removing a hard drive from a hard-drive carrier........................................................................ 69
Installing a hard drive into a hard-drive carrier............................................................................ 70
Cabled hard drives.............................................................................................................................. 70
Removing the internal hard-drive bay.......................................................................................... 71
Installing the internal hard-drive bay............................................................................................72
Removing a cabled hard drive...................................................................................................... 72
Installing a cabled hard drive........................................................................................................ 76
Hard-drive backplane..........................................................................................................................76
Removing the hard-drive backplane ........................................................................................... 77
Installing the hard-drive backplane..............................................................................................82
Four-slot hard-drive blank..................................................................................................................82
Removing a four-slot hard-drive blank........................................................................................82
Installing a four-slot hard-drive blank..........................................................................................83
System memory.................................................................................................................................. 84
General memory module installation guidelines.........................................................................86
Mode-specific guidelines..............................................................................................................86
Sample memory configurations................................................................................................... 87
Removing memory modules........................................................................................................ 89
Installing memory modules.......................................................................................................... 90
Cooling fans........................................................................................................................................ 92
Removing the internal cooling fan............................................................................................... 92
Installing the internal cooling fan................................................................................................. 93
Removing the external cooling fan ............................................................................................. 94
Installing the external cooling fan................................................................................................ 95
Internal USB memory key (optional).................................................................................................. 96
Replacing the internal USB key.....................................................................................................96
Expansion card holder........................................................................................................................ 97
Removing the expansion card holder.......................................................................................... 97
Installing the expansion card holder............................................................................................ 98
Expansion cards.................................................................................................................................. 98
Expansion card installation guidelines......................................................................................... 99
GPU card installation guidelines.................................................................................................100
Removing an expansion card..................................................................................................... 100
Installing an expansion card....................................................................................................... 102
Removing a GPU card.................................................................................................................103
5
Installing a GPU card...................................................................................................................104
iDRAC ports card (optional).............................................................................................................. 105
Removing the iDRAC ports card.................................................................................................105
Installing the iDRAC ports card...................................................................................................106
Replacing an SD vFlash media card............................................................................................107
Internal dual SD module................................................................................................................... 108
Removing the internal dual SD module .................................................................................... 108
Installing the internal dual SD module .......................................................................................110
Internal SD card................................................................................................................................. 110
Removing an internal SD card.....................................................................................................110
Installing an internal SD card....................................................................................................... 111
Processors.......................................................................................................................................... 111
Removing a processor.................................................................................................................112
Installing a processor...................................................................................................................116
Redundant AC power supply............................................................................................................ 118
Hot Spare feature.........................................................................................................................118
Removing a redundant AC power supply...................................................................................119
Installing a redundant AC power supply ................................................................................... 120
Removing the power supply unit blank...................................................................................... 121
Installing the power supply unit blank........................................................................................122
Replacing the power supply divider............................................................................................122
Non-redundant AC power supply.................................................................................................... 123
Removing a non-redundant AC power supply.......................................................................... 124
Installing a non-redundant AC power supply............................................................................ 125
Power interposer board.................................................................................................................... 126
Removing the power interposer board...................................................................................... 126
Installing the power interposer board........................................................................................ 127
System battery...................................................................................................................................128
Replacing the system battery......................................................................................................128
Control panel assembly.................................................................................................................... 129
Removing the control panel assembly.......................................................................................129
Installing the control panel assembly......................................................................................... 131
Removing the control panel assembly cover.............................................................................132
Installing the control panel assembly cover...............................................................................133
Removing the control-panel board............................................................................................134
Installing the control-panel board..............................................................................................135
Removing the LCD module........................................................................................................ 136
Installing the LCD module...........................................................................................................137
Removing the VGA module........................................................................................................ 138
Installing the VGA module.......................................................................................................... 139
System board.....................................................................................................................................139
Removing the system board....................................................................................................... 139
6
Installing the system board......................................................................................................... 143
Restoring the Service Tag using Easy Restore........................................................................... 144
Entering the system Service Tag using System Setup............................................................... 144
Trusted Platform Module.................................................................................................................. 145
Installing the Trusted Platform Module ..................................................................................... 145
Re-enabling the TPM for BitLocker users.................................................................................. 146
Re-enabling the TPM for TXT users........................................................................................... 146
System top cover...............................................................................................................................147
Removing the system top cover................................................................................................. 147
Installing the system top cover...................................................................................................148
5 Converting the system from tower mode to rack mode.......................... 149
Safety instructions.............................................................................................................................149
Preparing a system for conversion from tower mode to rack mode............................................. 149
6 Troubleshooting your system........................................................................ 152
Safety first—for you and your system...............................................................................................152
Troubleshooting system startup failure............................................................................................152
Troubleshooting external connections............................................................................................ 152
Troubleshooting the video subsystem............................................................................................. 152
Troubleshooting a USB device......................................................................................................... 152
Troubleshooting iDRAC Direct (USB XML configuration)................................................................153
Troubleshooting iDRAC Direct (laptop connection)....................................................................... 154
Troubleshooting a serial I/O device................................................................................................. 154
Troubleshooting a NIC......................................................................................................................154
Troubleshooting a wet system......................................................................................................... 155
Troubleshooting a damaged system................................................................................................156
Troubleshooting the system battery................................................................................................ 156
Troubleshooting power supply units................................................................................................157
Power source problems.............................................................................................................. 157
Power supply unit problems....................................................................................................... 157
Troubleshooting cooling problems..................................................................................................158
Troubleshooting cooling fans.......................................................................................................... 158
Troubleshooting system memory.................................................................................................... 159
Troubleshooting an internal USB key...............................................................................................160
Troubleshooting an SD card.............................................................................................................160
Troubleshooting an optical drive......................................................................................................161
Troubleshooting a tape backup unit................................................................................................ 162
Troubleshooting a hard drive........................................................................................................... 162
Troubleshooting a storage controller.............................................................................................. 163
Troubleshooting expansion cards....................................................................................................164
Troubleshooting processors.............................................................................................................164
7
System messages.............................................................................................................................. 165
Warning messages.......................................................................................................................165
Diagnostic messages...................................................................................................................165
Alert messages.............................................................................................................................165
7 Using system diagnostics................................................................................ 166
Dell Embedded System Diagnostics.................................................................................................166
When to use the Embedded System Diagnostics......................................................................166
Running the Embedded System Diagnostics from Boot Manager........................................... 166
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.................... 166
System diagnostic controls......................................................................................................... 167
8 Jumpers and connectors................................................................................ 168
System board connectors.................................................................................................................168
System board jumper settings.......................................................................................................... 170
Disabling a forgotten password........................................................................................................170
9 Technical Specifications..................................................................................172
10 Getting help.....................................................................................................178
Contacting Dell................................................................................................................................. 178
Locating your system Service Tag.................................................................................................... 178
Quick Resource Locator................................................................................................................... 178
8
About your system
1
The Dell PowerEdge T430 is a rackable tower server that supports up to two processors based on the
Intel Xeon E5-2600 v3 processor family, up to 12 DIMMs, and storage capacity of up to 16 hard drives/
SSDs.
The T430 is available in the following configurations:
System
Configuration
3.5 inch hard-drive
system
Up to four 3.5 inch cabled hard drives
2.5 inch hard-drive
system
Up to sixteen 2.5 inch hot-swappable hard drives
Up to eight 3.5 inch hot-swappable hard drives
9
Front-panel features and indicators
Figure 1. Front-panel features and indicators— 2.5 inch hot-swap hard-drive chassis
10
Figure 2. Front-panel features and indicators— 3.5 inch hot-swap hard-drive chassis
Item
Indicator, button, or
connector
1
Power-on indicator,
power button
Icon
Description
The power-on indicator lights when the system
power is on. The power button controls the power
supply output to the system.
11
Item
Indicator, button, or
connector
Icon
Description
NOTE: On ACPI-compliant operating systems,
turning off the system using the power button
causes the system to perform a graceful
shutdown before power to the system is
turned off.
2
NMI button
Used to troubleshoot software and device driver
errors when running certain operating systems.
This button can be pressed using the end of a
paper clip.
Use this button only if directed to do so by
qualified support personnel or by the operating
system documentation.
3
System identification
button
The identification buttons on the front and back
panels can be used to locate a particular system
within a rack. When one of these buttons is
pressed, the LCD panel on the front and the
system status indicator on the back flash until one
of the buttons is pressed again.
Press to toggle the system ID on and off.
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled in <F2> iDRAC
setup) press and hold for more than 15 seconds.
4
LCD menu buttons
Allow you to navigate the control panel LCD menu.
5
Information tag
A slide-out label panel which contains system
information such as Service Tag, NIC, MAC
address, and so on for your reference.
6
LCD panel
Displays system ID, status information, and system
error messages. See LCD panel features.
NOTE: The LCD panel is not available in a
cabled hard-drive system.
7
USB management port/
iDRAC Direct port
The USB management port can function as a
regular USB port or provide access to the iDRAC
Direct features. For more information, see the
iDRAC Guide at dell.com/esmmanuals.
This port is USB 2.0-compliant
8
12
Video connector
Allows you to connect a display to the system.
Item
Indicator, button, or
connector
Icon
Description
NOTE: The video connector is available only
in the rack-mode configuration of your
system. For information on converting your
system from tower to the rack mode, see
Preparing a system for conversion from tower
mode to rack mode.
9
USB connector
Allows you to connect USB devices to the system.
This port is USB 3.0-compliant.
10
Optical drive or tapedrive bay
Allows you to install optical drives or tape drives.
For more information on supported optical drives
and tape drives, see Optical drives and tape drives
(optional).
11
Physical drives
3.5 inch hard drives and 2.5 inch hard drives/SSDs.
13
Figure 3. Front-panel features and indicators— 3.5 inch cabled hard-drive chassis
Item
Indicator, Button, or
Connector
1
Power-on indicator,
power button
14
Icon
Description
The power-on indicator lights when the system
power is on. The power button controls the power
supply output to the system.
Item
Indicator, Button, or
Connector
Icon
Description
NOTE: On ACPI-compliant operating systems,
turning off the system using the power button
causes the system to perform a graceful
shutdown before power to the system is
turned off.
2
NMI button
Used to troubleshoot software and device driver
errors when running certain operating systems.
This button can be pressed using the end of a
paper clip.
Use this button only if directed to do so by
qualified support personnel or by the operating
system documentation.
3
System identification
button
The identification buttons on the front and back
panels can be used to locate a particular system
within a rack. When one of these buttons is
pressed, the LCD panel on the front and the
system status indicator on the back flash until one
of the buttons is pressed again.
Press to toggle the system ID on and off.
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled in <F2> iDRAC
setup) press and hold for more than 15 seconds.
4
Information tag
A slide-out label panel which contains system
information such as Service Tag, NIC, MAC
address, and so on for your reference.
5
Diagnostic indicators
The diagnostic indicators on the system front
panel display error status during system startup.
For more information, see Diagnostic indicators.
6
USB connectors
Allows you to connect USB devices to the system.
One port is USB 2.0-compliant and one port is USB
3.0-compliant.
7
Optical drive or tapedrive bay
Allows you to install optical drives or tape drives.
For more information on supported optical drives
and tape drives, see Optical drives and tape drives
(optional).
15
LCD panel features
The system's LCD panel provides system information and status and error messages to indicate if the
system is operating correctly or if the system needs attention. For more information on error messages,
see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals.
•
The LCD backlight lights blue during normal operating conditions.
•
When the system needs attention, the LCD lights amber, and displays an error code followed by
descriptive text.
NOTE: If the system is connected to a power source and an error is detected, the LCD lights
amber regardless of whether the system is turned on or off.
•
The LCD backlight turns OFF when the system is in standby mode and can be turned on by pressing
either the Select, Left, or Right button on the LCD panel.
•
The LCD backlight remains OFF if LCD messaging is turned off through the iDRAC utility, the LCD
panel, or other tools.
Figure 4. LCD panel features
Item
Button
Description
1
Left
Moves the cursor back in one-step increments.
2
Select
Selects the menu item highlighted by the cursor.
3
Right
Moves the cursor forward in one-step increments.
During message scrolling:
• Press once to increase scrolling speed
• Press again to stop
• Press again to return to the default scrolling speed
• Press again to repeat the cycle
Home screen
The Home screen displays user-configurable information about the system. This screen is displayed
during normal system operation when there are no status messages or errors. When the system is in
standby mode, the LCD backlight turns off after five minutes of inactivity if there are no error messages.
Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.
To navigate to the Home screen from another menu, continue to select the up arrow
icon
16
is displayed, and then select the Home icon.
until the Home
From the Home screen, press the Select button to enter the main menu.
Setup menu
NOTE: When you select an option in the Setup menu, you must confirm the option before
proceeding to the next action.
Option
Description
iDRAC
Select DHCP or Static IP to configure the network mode. If Static IP is selected,
the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to
enable DNS and to view domain addresses. Two separate DNS entries are available.
Set error
Select SEL to display LCD error messages in a format that matches the IPMI
description in the SEL. This is useful when trying to match an LCD message with an
SEL entry.
Select Simple to display LCD error messages in a simplified user-friendly
description. See the Dell Event and Error Messages Reference Guide at dell.com/
esmmanuals for the list of messages in this format.
Set home
Select the default information to be displayed on the LCD Home screen. See View
Menu to see the options and option items that can be set as the default on the
Home screen.
View menu
NOTE: When you select an option in the View menu, you must confirm the option before
proceeding to the next action.
Option
Description
iDRAC IP
Displays the IPv4 or IPv6 addresses for the iDRAC7. Addresses include DNS
(Primary and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).
MAC
Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name
Displays the name of the Host, Model, or User String for the system
Number
Displays the Asset tag or the Service tag for the system.
Power
Displays the power output of the system in BTU/hr or Watts. The display format can
be configured in the Set home submenu of the Setup menu.
Temperature
Displays the temperature of the system in Celsius or Fahrenheit. The display format
can be configured in the Set home submenu of the Setup menu.
Diagnostic indicators
The diagnostic indicators on the system front panel display error status during system startup.
NOTE: No diagnostic indicators are lit when the system is switched off. To start the system, plug it
into a working power source and press the power button.
17
Icon
Description
Condition
Corrective action
Health
indicator
If the system is on, and in
good health, the indicator
lights solid blue.
None required.
The indicator blinks amber if
the system is on or in
standby, and if any error
exists (for example, a failed
fan or hard drive).
See the System Event Log or system
messages for the specific issue. For more
information on error messages, see the Dell
Event and Error Messages Reference Guide
at dell.com/esmmanuals.
Invalid memory configurations can cause
the system to halt at startup without any
video output. See Getting help.
Hard-drive
indicator
The indicator blinks amber if
a hard drive experiences an
error.
See the System Event Log to determine the
hard drive that has an error. Run the
appropriate Online Diagnostics test. Restart
system and run embedded diagnostics
(ePSA). If the hard drives are configured in a
RAID array, restart the system and enter the
host adapter configuration utility program.
Electrical
indicator
The indicator blinks amber if
the system experiences an
electrical error (for example,
voltage out of range, or a
failed power supply or
voltage regulator).
See the System Event Log or system
messages for the specific issue. If it is due to
a problem with the power supply, check the
LED on the power supply. Re-seat the
power supply by removing and reinstalling
it. If the problem persists, see Getting help.
Temperatur
e indicator
The indicator blinks amber if
the system experiences a
thermal error (for example, a
temperature out of range or
fan failure).
Ensure that none of the following
conditions exist:
•
•
•
•
A cooling fan is removed or has failed.
System cover, cooling shroud, EMI filler
panel, memory-module blank, or backfiller bracket is removed.
Ambient temperature is too high.
External airflow is obstructed.
See Getting help.
18
Memory
indicator
The indicator blinks amber if
a memory error occurs.
See the system event log or system
messages for the location of the failed
memory. Reinstall the memory device. If the
problem persists, see Getting help.
PCIe
indicator
The indicator blinks amber if
a PCIe card experiences an
error.
Restart the system. Update any required
drivers for the PCIe card. Re-install the card.
If the problem persists, see Getting help.
Hard-drive indicator codes
Figure 5. Hard-drive indicators
1.
hard-drive activity indicator
3.
hard drive
2.
hard-drive status indicator
NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator
(on the right side) does not function and remains off.
Drive-status indicator pattern (RAID only)
Condition
Blinks green two times per second
Identifying drive or preparing for removal.
Off
Drive ready for insertion or removal.
NOTE: The drive status indicator remains off until
all hard drives are initialized after the system is
turned on. Drives are not ready for insertion or
removal during this time.
Blinks green, amber, and turns off
Predicted drive failure
Blinks amber four times per second
Drive failed
Blinks green slowly
Drive rebuilding
Steady green
Drive online
Blinks green three seconds, amber three
seconds, and turns off six seconds
Rebuild aborted
19
Back-panel features and indicators
Figure 6. Back-panel features and indicators
Item
Indicator, button, or
connector
1
Power supplies (PSU1 and
PSU2)
20
Icon
Description
Redundant power
supply
Up to two 495 W, 750 W,
or 1100 W redundant AC
power supplies.
Item
Indicator, button, or
connector
Icon
Description
Non-redundant
power supply
One 450 W non-redundant
AC power supply.
NOTE: Non-redundant
power supply is
supported in systems
with cabled hard drives
and systems with an x8
backplane.
2, 6, 8
USB connectors (6)
Allows you to connect USB devices to the system.
Five ports are USB 2.0-compliant and one port is
USB 3.0-compliant.
3
System identification
button
The identification buttons on the front and back
panels can be used to locate a particular system
within a rack. When one of these buttons is
pressed, the LCD panel on the front and the
system status indicator on the back flash until one
of the buttons is pressed again.
Press to toggle the system ID on and off.
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter the BIOS progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup),
press and hold for more than 15 seconds.
4
iDRAC port (optional)
Dedicated management port on the iDRAC ports
card.
5
System identification
connector
Allows you to connect the optional system status
indicator assembly through the optional cable
management arm.
7
vFlash media card slot
(optional)
Allows you to insert a vFlash media card.
9, 12
Ethernet connectors (2)
Two integrated 10/100/1000 Mbps NIC
connectors.
10
Video connector
Allows you to connect a VGA display to the
system.
11
Serial connector
Allows you to connect a serial device to the
system.
13
PCIe expansion card slots
(6)
Allows you to connect up to six full-height PCI
expansion cards.
21
NIC indicator codes
Figure 7. NIC indicators
1.
link indicator
2.
activity indicator
Convention
Indicator pattern
Description
A
Link and activity indicators
are OFF
The NIC is not connected to the network.
B
Link indicator is green
The NIC is connected to a valid network at its maximum
port speed (1 Gbps).
C
Link indicator is yellow
The NIC is connected to a valid network at less than its
maximum port speed.
D
Activity indicator is blinking
green
Network data is being sent or received.
Indicator codes for redundant power supply
Each AC power supply has an illuminated translucent handle that indicates whether power is present or
whether a power fault has occurred.
22
Figure 8. AC power supply status indicator
1.
AC power supply status indicator/handle
Convention
Power Indicator
Pattern
Description
A
Green
A valid power source is connected to the power supply and the
power supply is operational.
B
Flashing green
When the firmware of the power supply unit is being updated, the
power supply handle flashes green.
CAUTION: Do not disconnect the power cord or unplug the
power supply unit when updating firmware. If firmware
update is interrupted, the power supply units will not
function. You must roll back the power supply firmware by
using Life cycle controller. See Dell Lifecycle Controller User’s
Guide at dell.com/esmmanuals.
C
Flashing green
and turns off
When hot-adding a power supply unit, the power supply handle
flashes green five times at 4 Hz rate and turns off. This indicates that
there is a power supply mismatch with respect to efficiency, feature
set, health status, and supported voltage. Replace the power supply
with a power supply that matches the capacity of the power supply.
CAUTION: For AC power supplies, use only PSUs with the
Extended Power Performance (EPP) label on the back. Mixing
PSUs from previous generations of PowerEdge servers can
result in a PSU mismatch condition or failure to power on.
D
Flashing amber
Indicates a problem with the power supply unit.
23
Convention
Power Indicator
Pattern
Description
CAUTION: When correcting a power supply mismatch, replace
only the power supply with the flashing indicator. Swapping
the other power supply to make a matched pair can result in
an error condition and unexpected system shutdown. To
change from a High Output configuration to a Low Output
configuration or vice versa, you must power down the system.
CAUTION: AC power supplies support both 220 V and 110 V
input voltages with the exception of Titanium power supplies,
which support only 220 V. When two identical power supplies
receive different input voltages, they can output different
wattages, and trigger a mismatch.
CAUTION: If two power supplies are used, they must be of the
same type and have the same maximum output power.
CAUTION: Combining AC and DC power supplies is not
supported and triggers a mismatch.
E
Not lit
Power is not connected.
Indicator codes for non-redundant power supply
Press the self-diagnostic button to perform a quick health check on the non-redundant power supply of
the system.
Figure 9. Non-redundant AC power supply status indicator and self-diagnostic button
1.
self-diagnostic button
2.
AC power supply status indicator
Diagnostic Indicator Pattern
Description
Not lit
Power is not connected or power supply is faulty.
Green
A valid power source is connected to the power supply and
the power supply is operational.
24
Documentation matrix
The documentation matrix provides information on documents that you can refer to for setting up and
managing your system.
To...
Refer to...
Install your system into a rack
Rack documentation included with your rack
solution
Set up your system and know the system technical
specifications
Getting Started With Your System that shipped with
your system or see dell.com/poweredgemanuals
Install the operating system
Operating system documentation at dell.com/
operatingsystemmanuals
Get an overview of the Dell Systems Management
offerings
Dell OpenManage Systems Management Overview
Guide at dell.com/openmanagemanuals
Configure and log in to iDRAC, set up managed
and management system, know the iDRAC
features and troubleshoot using iDRAC
Integrated Dell Remote Access Controller User's
Guide at dell.com/esmmanuals
Know about the RACADM subcommands and
supported RACADM interfaces
RACADM Command Line Reference Guide for
iDRAC and CMC at dell.com/esmmanuals
Launch, enable and disable Lifecycle Controller,
know the features, use and troubleshoot Lifecycle
Controller
Dell Lifecycle Controller User’s Guide at dell.com/
esmmanuals
Use Lifecycle Controller Remote Services
Dell Lifecycle Controller Remote Services Quick
Start Guide at dell.com/esmmanuals
Set up, use, and troubleshoot OpenManage Server
Administrator
Dell OpenManage Server Administrator User’s
Guide at dell.com/openmanagemanuals
Install, use and troubleshoot OpenManage
Essentials
Dell OpenManage Essentials User’s Guide at
dell.com/openmanagemanuals
Know the features of the storage controller cards,
deploy the cards, and manage the storage
subsystem
Storage controller documentation at dell.com/
storagecontrollermanuals
Check the event and error messages generated by
the system firmware and agents that monitor
system components
Dell Event and Error Messages Reference Guide at
dell.com/esmmanuals
Quick Resource Locator
Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to
videos. This can be done by visiting dell.com/QRL or by using your smartphone or tablet and a model
specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan
the following image.
25
26
Performing initial system configuration
2
After you receive your PowerEdge system, you must set up your system, install the operating system if it
is not pre-installed, and set up and configure the system iDRAC IP address.
Setting up your system
1.
Unpack the server.
2.
Install the server into the rack. For more information on installing the server into the rack, see your
system Rack Installation Placemat at dell.com/poweredgemanuals. For tower systems that can be
converted to the rack mode, see Preparing a system for conversion from tower mode to rack mode
to know how to convert the tower system to the rack mode configuration.
3.
Connect the peripherals to the system.
4.
Connect the system to its electrical outlet.
5.
Turn the system on by pressing the power button or using iDRAC.
6.
Turn on the attached peripherals.
Setting up and configuring the iDRAC IP address
You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the
following interfaces:
•
iDRAC Settings utility
•
Lifecycle Controller
•
Dell OpenManage Deployment Toolkit
•
Server LCD panel
You can configure iDRAC IP address by using the following interfaces:
•
iDRAC Web interface. For more information, see the Integrated Dell Remote Access Controller User's
Guide.
•
Remote Access Controller ADMin (RACADM). For more information, see the RACADM Command Line
Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide.
•
Remote Services that includes Web Services Management (WS-Man). For more information, see the
Lifecycle Controller Remote Services Quick Start Guide.
For more information on setting up and configuring iDRAC, see the Integrated Dell Remote Access
Controller User's Guide at dell.com/esmmanuals.
Logging in to iDRAC
You can log in to iDRAC as an iDRAC local user, a Microsoft Active Directory user, or a Lightweight
Directory Access Protocol (LDAP) user. You can also log in by using Single Sign-On or a Smart Card. The
27
default user name is root and password is calvin. For more information on logging in to iDRAC and
iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals.
You can also access iDRAC using RACADM. For more information, see the RACADM Command Line
Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide available at
dell.com/esmmanuals.
Installing the operating system
If the server is shipped without an operating system, install the supported operating system on the server
by using one of the following methods:
•
Dell Systems Management Tools and Documentation media. See the operating system
documentation at dell.com/operatingsystemmanuals.
•
Dell Lifecycle Controller. See the Lifecycle Controller documentation at dell.com/esmmanuals.
•
Dell OpenManage Deployment Toolkit. See the OpenManage documentation at dell.com/
openmanagemanuals.
For information on the list of operating systems supported on your system, see the operating systems
support matrix at dell.com/ossupport.
Managing your system remotely
To perform out-of-band systems management using iDRAC, you must configure iDRAC for remote
accessibility, set up the management station and managed system, and configure the supported Web
browsers. For more information, see the Integrated Dell Remote Access Controller User’s Guide at
dell.com/esmmanuals.
You can also remotely monitor and manage the server by using the Dell OpenManage Server
Administrator (OMSA) software and OpenManage Essentials (OME) systems management console. For
more information, see dell.com/openmanagemanuals.
Downloading and installing drivers and firmware
It is recommended that you download and install the latest BIOS, drivers, and systems management
firmware on your system.
Prerequisites
Ensure that you clear the web browser cache.
Steps
1. Go to dell.com/support/drivers.
2.
In the Product Selection section, enter the Service Tag of your system in the Service Tag or Express
Service Code field.
NOTE: If you do not have the Service Tag, select Automatically detect my Service Tag for me
to allow the system to automatically detect your Service Tag, or select Choose from a list of all
Dell products to select your product from the Product Selection page.
3.
Click Get drivers and downloads.
The drivers that are applicable to your selection are displayed.
28
4.
Download the drivers you require to a diskette drive, USB drive, CD, or DVD.
29
Pre-operating system management
applications
3
The pre-operating system management applications for your PowerEdge system help you manage
different settings and features of your system without booting to the operating system.
Your PowerEdge system has the following pre-operating system management applications:
•
•
•
System Setup
Boot Manager
Dell Lifecycle Controller
Navigation keys
The navigation keys can help you access the pre-operating system management applications.
Key
Description
<Page Up>
Moves to the previous screen.
<Page
Down>
Moves to the next screen.
Up arrow
Moves to the previous field.
Down
arrow
Moves to the next field.
<Enter>
Enables you to type a value in the selected field (if applicable) or follow the link in the field.
Spacebar
Expands or collapses a drop-down list, if applicable.
<Tab>
Moves to the next focus area.
NOTE: This feature is applicable for the standard graphical browser only.
<Esc>
Moves to the previous page until you view the main screen. Pressing <Esc> in the main
screen exits System BIOS/iDRAC Settings/Device Settings/Service Tag Settings and
proceeds with system boot.
<F1>
Displays the System Setup help.
About System Setup
Using System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your
system.
You can access System Setup in two ways:
30
•
Standard Graphical Browser — This is enabled by default.
•
Text Browser — This is enabled using Console Redirection.
NOTE: By default, help text for the selected field is displayed in the graphical browser. To view the
help text in the text browser, press <F1>.
Entering System Setup
1.
Turn on or restart your system.
2.
Press <F2> immediately after you see the following message:
<F2> = System Setup
If your operating system begins to load before you press <F2>, allow the system to finish booting,
and then restart your system and try again.
System Setup Main Menu
Option
Description
System BIOS
Enables you to configure BIOS settings.
iDRAC Settings
Enables you to configure iDRAC settings.
The iDRAC Settings utility is an interface to set up and configure the
iDRAC parameters by using UEFI. You can enable or disable various
iDRAC parameters by using the iDRAC Settings utility. For more
information about this utility, see the Integrated Dell Remote Access
Controller User’s Guide at dell.com/esmmanuals.
Device Settings
Enables you to configure device settings.
System BIOS screen
By using the System BIOS screen you can view the BIOS settings as well as edit specific functions such as
Boot Order, System Password, Setup Password, setting the RAID mode, and enabling or disabling USB
ports.
In the System Setup Main Menu, click System BIOS.
Menu Item
Description
System Information
Displays information about the system such as the system model name,
BIOS version and Service Tag.
Memory Settings
Displays information and options related to the installed memory.
Processor Settings
Displays information and options related to the processor such as speed,
cache size, and so on.
SATA Settings
Displays options to enable or disable the integrated SATA controller and
ports.
Boot Settings
Displays options to specify the boot mode (BIOS or UEFI). Enables you to
modify UEFI and BIOS boot settings.
Network Settings
Displays options to change the network settings.
Integrated Devices
Displays options to enable or disable integrated device controllers and
ports, and to specify related features and options.
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Menu Item
Description
Serial Communication
Displays options to enable or disable the serial ports and specify related
features and options.
System Profile Settings
Displays options to change the processor power management settings,
memory frequency, and so on.
System Security
Displays options to configure the system security settings like, system
password, setup password, TPM security, and so on. It also enables or
disables support for the power and NMI buttons on the system.
Miscellaneous Settings
Displays options to change the system date, time, and so on.
System Information screen
You can use the System Information screen to view system properties such as Service Tag, system
model, and the BIOS version.
To view the System Information click System Setup Main Menu → System BIOS → System Information.
Menu Item
Description
System Model Name
Displays the system model name.
System BIOS Version
Displays the BIOS version installed on the system.
System Management
Engine Version
Displays the current revision of the Management Engine firmware.
System Service Tag
Displays the system Service Tag.
System Manufacturer
Displays the name of the system manufacturer.
System Manufacturer
Contact Information
Displays the contact information of the system manufacturer.
System CPLD Version
Displays the current revision of the system CPLD firmware.
UEFI Compliance Version
Displays the system firmware UEFI compliance level.
Memory Settings screen
You can use the Memory Settings screen to view all the memory settings as well as enable or disable
specific memory functions such as system memory testing and node interleaving.
To view theMemory Setting screen, click System Setup Main Menu → System BIOS → Memory Settings.
Menu Item
Description
System Memory Size
Displays the amount of memory installed in the system.
System Memory Type
Displays the type of memory installed in the system.
System Memory Speed
Displays the system memory speed.
System Memory Voltage
Displays the system memory voltage.
Video Memory
Displays the amount of video memory utilized.
System Memory Testing
Specifies whether system memory tests are run during system boot.
Options are Enabled and Disabled. By default, the System Memory
Testing option is set to Disabled.
Memory Operating Mode
Specifies the memory operating mode. The options available are
Optimizer Mode, Advanced ECC Mode, Mirror Mode, Spare Mode, and
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Menu Item
Description
Spare with Advanced ECC Mode. By default, the Memory Operating
Mode option is set to Optimizer Mode.
NOTE: The Memory Operating Mode can have different defaults
and available options based on the memory configuration of your
system.
Node Interleaving
Specifies if Non-Uniform Memory architecture (NUMA) is supported. If
this field is Enabled, memory interleaving is supported if a symmetric
memory configuration is installed. If Disabled, the system supports
NUMA (asymmetric) memory configurations. By default, Node
Interleaving option is set to Disabled.
Snoop Mode
Specifies the Snoop Mode options. Snoop Mode options available are
Home Snoop, Early Snoop, and Cluster on Die. By default, the Snoop
Mode option is set to Early Snoop. The field is only available when Node
Interleaving is Disabled.
Processor Settings screen
You can use the Processor Settings screen to view the processor settings and perform specific functions
such as enabling virtualization technology, hardware prefetcher, and logical processor idling.
To view the Processor Settings screen, click System Setup Main Menu → System BIOS → Processor
Settings.
Menu Item
Description
Logical Processor
Enables or disables the logical processors and displays the number of
logical processors. If the Logical Processor option is set to Enabled, the
BIOS displays all the logical processors. If this option is set to Disabled,
the BIOS displays only one logical processor per core. By default, the
Logical Processor option is set to Enabled.
Alternate RTID (Requestor
Transaction ID) Setting
Enables you to allocate more RTIDs to the remote socket, thereby
increasing cache performance between the sockets or easing work in
normal mode for NUMA. By default, the Alternate RTID (Requestor
Transaction ID) Setting is set to Disabled.
Virtualization Technology
Enables or disables the additional hardware capabilities provided for
virtualization. By default, the Virtualization Technology option is set to
Enabled.
Address Translation Service
(ATS)
Defines the Address Translation Cache (ATC) for devices to cache the
DMA transactions. This field provides an interface to a chipset's Address
Translation and Protection Table to translate DMA addresses to host
addresses. By default, the option is set to Enabled.
Adjacent Cache Line
Prefetch
Optimizes the system for applications that require high utilization of
sequential memory access. By default, the Adjacent Cache Line Prefetch
option is set to Enabled. You can disable this option for applications that
require high utilization of random memory access.
Hardware Prefetcher
Enables or disables the hardware prefetcher. By default, the Hardware
Prefetcher option is set to Enabled.
DCU Streamer Prefetcher
Allows you to enable or disable the Data Cache Unit (DCU) streamer
prefetcher. By default, the DCU Streamer Prefetcher option is set to
Enabled.
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Menu Item
Description
DCU IP Prefetcher
Enables or disables the Data Cache Unit (DCU) IP prefetcher. By default,
the DCU IP Prefetcher option is set to Enabled.
Execute Disable
Enables or disables the execute disable memory protection technology.
By default, the Execute Disable option is set to Enabled.
Logical Processor Idling
Enables or disables the operating system capability to put logical
processors in the idling state in order to reduce power consumption. By
default, the option is set to Disabled.
Configurable TDP
Allows reconfiguration of Thermal Design Power (TDP) to lower levels.
TDP refers to the maximum amount of power the cooling system is
required to dissipate.
X2Apic Mode
Enables or disables the X2Apic mode.
Number of Cores per
Processor
Controls the number of enabled cores in each processor. By default, the
Number of Cores per Processor option is set to All.
Processor 64-bit Support
Specifies if the processor(s) support 64-bit extensions.
Processor Core Speed
Displays the maximum core frequency of the processor.
Processor Bus Speed
Displays the bus speed of the processor.
NOTE: The processor bus speed option displays only when both
processors are installed.
Processor 1
NOTE: Depending on the number of installed CPUs, there may be
up to two processor listings. The following settings are displayed for
each processor installed in the system.
Family-Model-Stepping
Displays the family, model and stepping of the processor as defined by
Intel.
Brand
Displays the brand name reported by the processor.
Level 2 Cache
Displays the total L2 cache.
Level 3 Cache
Displays the total L3 cache.
Number of Cores
Displays the number of cores per processor.
SATA Settings screen
You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on
your system.
To view the SATA Settings screen click System Setup Main Menu → System BIOS → SATA Settings.
Menu Item
Description
Embedded SATA
Enables the embedded SATA to be set to Off, ATA, AHCI, or RAID modes.
By default, the Embedded SATA option is set to AHCI.
Security Freeze Lock
Sends Security Freeze Lock command to the Embedded SATA drives
during POST. This option is applicable only to ATA and AHCI mode.
Write Cache
Enables or disables the command for Embedded SATA drives during
POST.
34
Menu Item
Description
Port A
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
Capacity
Displays the total capacity of the hard drive. The field is undefined for
removable media devices such as optical drives.
Port B
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
Capacity
Displays the total capacity of the hard drive. The field is undefined for
removable media devices such as optical drives.
Port C
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
Capacity
Displays the total capacity of the hard drive. The field is undefined for
removable media devices such as optical drives.
Port D
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
Capacity
Displays the total capacity of the hard drive. The field is undefined for
removable media devices such as optical drives.
Port E
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
35
Menu Item
Description
Capacity
Displays the total capacity of the hard drive. The field is undefined for
removable media devices such as optical drives.
Port F
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
Capacity
Displays the total capacity of the hard drive. The field is undefined for
removable media devices such as optical drives.
Port G
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
Capacity
Displays the total capacity of the hard drive. The field is undefined for
removable media devices such as optical drives.
Port H
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
Capacity
Displays the total capacity of the hard drive. The field is undefined for
removable media devices such as optical drives.
Port I
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
Capacity
Displays the total capacity of the hard drive. The field is undefined for
removable media devices such as optical drives.
Port J
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
Model
Displays the drive model of the selected device.
36
Menu Item
Description
Drive Type
Displays the type of drive attached to the SATA port.
Capacity
Displays the total capacity of the hard drive. The field is undefined for
removable media devices such as optical drives.
Boot Settings screen
You can use the Boot Settings screen to set the Boot mode to either BIOS or UEFI. It also allows you to
specify the boot order.
To view the Boot Settings screen click System Setup Main Menu → System BIOS → Boot Settings.
Menu Item
Description
Boot Mode
Enables you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from
booting if the operating system is not installed in the same boot
mode.
NOTE: Setting this field to UEFI disables the BIOS Boot Settings
menu. Setting this field to BIOS disables the UEFI Boot Settings
menu.
If the operating system supports UEFI, you can set this option to UEFI.
Setting this field to BIOS allows compatibility with non-UEFI operating
systems. By default, the Boot Mode option is set to BIOS.
Boot Sequence Retry
Enables or disables the Boot Sequence Retry feature. If this field is
enabled and the system fails to boot, the system reattempts the boot
sequence after 30 seconds. By default, the Boot Sequence Retry option
is set to Enabled.
Hard-Disk Failover
Specifies which devices in the Hard-Disk Drive Sequence are attempted
in the boot sequence. When the option is Disabled, only the first hard
disk device in the list is attempted to boot. When set to Enabled, all hard
disk devices are attempted in order, as listed in the Hard-Disk Drive
Sequence. This option is not enabled for UEFI Boot Mode.
Boot Option Settings
Configures the boot sequence and the boot devices.
Network Settings screen
You can use the Network Settings screen to modify PXE device settings. Network Settings are only
available in UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For BIOS
boot mode, the network settings are handled by the network controllers option ROM.
To view the Network Settings click System Setup Main Menu → System BIOS → Network Settings.
Menu Item
Description
PXE Device n (n = 1 to 4)
Enables or disables the device. When enabled, a UEFI boot option is
created for the device.
PXE Device n Settings (n = 1 Allows you to control the configuration of the PXE device.
to 4)
37
Integrated Devices screen details
Integrated Devices screen allows you to view and configure the settings of all integrated devices
including the video controller, integrated RAID controller, and the USB ports.
In the System Setup Main Menu, click System BIOS → Integrated Devices.
The Integrated Devices screen details are explained below.
Menu Item
Description
USB 3.0 Setting
Allows you to enable or disable the USB 3.0 support Enable this option
only if your operating system supports USB 3.0. Disabling this allows
devices to operate at USB 2.0 speed. USB 3.0 is disabled by default.
User Accessible USB Ports
Allows you to enable or disable the USB ports. Selecting Only Back Ports
On disables the front USB ports, selecting All Ports Off disables all USB
ports. The USB keyboard and mouse operates during boot process in
certain operating systems. After the boot process is complete, the USB
keyboard and mouse does not work if the ports are disabled.
NOTE: Selecting Only Back Ports On and All Ports Off will disable
the USB management port and also restrict access to iDRAC
features.
Internal USB Port
Allows you to enable or disable the internal USB port. By default, the
Internal USB Port option is set to Enabled.
Embedded NIC1 and NIC2
Allows you to enable or disable the Embedded NIC1 and NIC2 .If set to
Disabled, the NIC may still be available for shared network access by the
embedded management controller. Configure this function using the
NIC management utilities of the system.
I/OAT DMA Engine
Allows you to enable or disable the I/OAT option Enable only if the
hardware and software supports the feature.
Embedded Video Controller Allows you to enable or disable the Embedded Video Controller. By
default, the embedded video controller is Enabled. If the Embedded
Video Controller is the only display capability in the system (that is, no
add-in graphics card is installed), then the Embedded Video Controller is
automatically used as the primary display even if the Embedded Video
Controller setting is Disabled.
Current State of Embedded
Video Controller
Displays the current state of the Embedded Video Controller. Current
State of Embedded Video Controller is a read only field, indicating the
current state for the Embedded Video Controller.
SR-IOV Global Enable
Allows you to enable or disable the BIOS configuration of Single Root I/O
Virtualization (SR-IOV) devices. By default, the SR-IOV Global Enable
option is set to Disabled.
OS Watchdog Timer
If your system stops responding, this watchdog timer aids in the recovery
of your operating system. When this field is set to Enabled, the operating
system is allowed to initialize the timer. When is set to Disabled (the
default), the timer will have no effect on the system.
Memory Mapped I/O above
4GB
Allows you to enable support for PCIe devices that require large amounts
of memory. By default, the option is set to Enabled.
Slot Disablement
Allows you to enable or disable available PCIe slots on your system. The
Slot Disablement feature controls the configuration of PCIe cards
38
Menu Item
Description
installed in the specified slot. Slot disablement must be used only when
the installed peripheral card is preventing booting into the operating
system or causing delays in system startup. If the slot is disabled, both the
Option ROM and UEFI driver are disabled.
Serial Communication screen
You can use the Serial Communication screen to view the properties of the serial communication port.
To view the Serial Communication click System Setup Main Menu → System BIOS → Serial
Communication.
Menu Item
Description
Serial Communication
Selects serial communication devices (Serial Device 1 and Serial Device 2)
in the BIOS. BIOS console redirection can also be enabled and the port
address can be specified. By default, Serial Communication option is set
to Auto.
Serial Port Address
Enables you to set the port address for serial devices. By default, the
Serial Port Address option is set to Serial Device 1=COM2, Serial Device
2=COM1
NOTE: You can use only Serial Device 2 for the Serial Over LAN
(SOL) feature. To use console redirection by SOL, configure the
same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX
setting saved in iDRAC. The serial MUX setting can independently be
changed in iDRAC. Therefore, loading the BIOS default settings from
within the BIOS setup utility may not always revert this setting to the
default setting of Serial Device 1.
External Serial Connector
You can associate the External Serial Connector to Serial Device 1, Serial
Device 2, or the Remote Access Device using this field.
NOTE: Only Serial Device 2 can be used for (Serial Over LAN) SOL.
To use console redirection by SOL, configure the same port address
for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX
setting saved in iDRAC. The serial MUX setting can independently be
changed in iDRAC. Therefore, loading the BIOS default settings from
within the BIOS setup utility may not always revert this setting to the
default setting of Serial Device 1.
Failsafe Baud Rate
Displays the failsafe baud rate for console redirection. The BIOS attempts
to determine the baud rate automatically. This failsafe baud rate is used
only if the attempt fails, and the value must not be changed. By default,
the Failsafe Baud Rate option is set to 115200.
Remote Terminal Type
Sets the remote console terminal type. By default, the Remote Terminal
Type option is set to VT 100/VT 220.
Redirection After Boot
Enables or disables the BIOS console redirection when the operating
system is loaded. By default, the Redirection After Boot option is set to
Enabled.
39
System Profile Settings screen
You can use the System Profile Settings screen to enable specific system performance settings such as
power management.
To view the System Profile Settings click System Setup Main Menu → System BIOS → System Profile
Settings.
Menu Item
Description
System Profile
Sets the system profile. If you set the System Profile option to a mode
other than Custom, the BIOS automatically sets the rest of the options.
You can only change the rest of the options if the mode is set to Custom.
By default, the System Profile option is set to Performance Per Watt
Optimized (DAPC). DAPC is Dell Active Power Controller.
NOTE: The following parameters are available only when the System
Profile is set to Custom.
CPU Power Management
Sets the CPU power management. By default, the CPU Power
Management option is set to System DBPM (DAPC). DBPM is DemandBased Power Management.
Memory Frequency
Sets the speed of the system memory. You can select Maximum
Performance, Maximum Reliability, or a specific speed.
Turbo Boost
Enables or disables the processor to operate in turbo boost mode. By
default, the Turbo Boost option is set to Enabled.
Energy Efficient Turbo
Enables or disables the Energy Efficient Turbo.
Energy Efficient Turbo (EET) is a mode of operation where a processor’s
core frequency is adjusted within the turbo range based on workload.
C1E
Enables or disables the processor to switch to a minimum performance
state when it is idle. By default, the C1E option is set to Enabled.
C States
Enables or disables the processor to operate in all available power states.
By default, the C States option is set to Enabled.
Collaborative CPU
Performance Control
Enables or disables the CPU power management. When set to Enabled,
the CPU power management is controlled by the OS DBPM and the
System DBPM (DAPC). By default, the option is set to Disabled.
Memory Patrol Scrub
Sets the memory patrol scrub frequency. By default, the Memory Patrol
Scrub option is set to Standard.
Memory Refresh Rate
Sets the memory refresh rate to either 1x or 2x. By default, the Memory
Refresh Rate option is set to 1x.
Uncore Frequency
Selects the Processor Uncore Frequency.
Dynamic mode allows the processor to optimize power resources across
the cores and uncore during runtime. The optimization of the uncore
frequency to either save power or optimize performance is influenced by
the setting of the Energy Efficiency Policy.
Energy Efficient Policy
Enables you to selects the Energy Efficient Policy.
The CPU uses the setting to manipulate the internal behavior of the
processor and determines whether to target higher performance or
better power savings.
40
Menu Item
Number of Turbo Boot
Enabled Cores for Processor
1
Monitor/Mwait
Description
NOTE: If there are two processors installed in the system, you see an
entry for Number of Turbo Boost Enabled Cores for Processor 2.
Controls the number of turbo boost enabled cores for processor 1. By
default, the maximum number of cores is enabled.
Enables the Monitor/Mwait instructions in the processor. By default, the
Monitor/Mwait option is set to Enabled for all system profiles, except
Custom.
NOTE: This option can be disabled only if the C States option in
Custom mode is disabled.
NOTE: When C States is enabled in Custom mode, changing the
Monitor/Mwait setting does not impact system power/performance.
System Security Settings screen
You can use the System Security screen to perform specific functions such as setting the system
password, setup password and disabling the power button.
To view the System Security click System Setup Main Menu → System BIOS → System Security Settings.
Menu Item
Description
Intel AES-NI
Improves the speed of applications by performing encryption and
decryption using the Advanced Encryption Standard Instruction Set and is
set to Enabled by default.
System Password
Sets the system password. This option is set to Enabled by default and is
read-only if the password jumper is not installed in the system.
Setup Password
Sets the setup password. This option is read-only if the password jumper
is not installed in the system.
Password Status
Locks the system password. By default, the Password Status option is set
to Unlocked.
TPM Security
NOTE: The TPM menu is available only when the TPM module is
installed.
Allows you to control the reporting mode of the Trusted Platform
Module (TPM). By default, the TPM Security option is set to Off. You can
only modify the TPM Status, TPM Activation , and Intel TXT fields if the
TPM Status field is set to either On with Pre-boot Measurements or On
without Pre-boot Measurements.
TPM Information
Changes the operational state of the TPM. By default, the TPM Activation
option is set to No Change.
TPM Status
Displays the TPM status.
TPM Command
CAUTION: Clearing the TPM results in the loss of all keys in the
TPM. The loss of TPM keys may affect booting to the operating
system.
Clears all the contents of the TPM. By default, the TPM Clear option is set
to No.
41
Menu Item
Description
Intel TXT
Enables or disables the Intel Trusted Execution Technology (TXT). To
enable Intel TXT, Virtualization Technology must be enabled and TPM
Security must be Enabled with Pre-boot measurements. By default, the
Intel TXT option is set to Off
Power Button
Enables or disables the power button on the front of the system. By
default, the Power Button option is set to Enabled.
NMI Button
Enables or disables the NMI button on the front of the system. By default,
the NMI Button option is set to Disabled.
AC Power Recovery
Sets how the system reacts after AC power is restored to the system. By
default, the AC Power Recovery option is set to Last.
AC Power Recovery Delay
Sets how the system supports staggering of power up after AC power is
restored to the system. By default, the AC Power Recovery Delay option
is set to Immediate.
User Defined Delay (60s to
240s)
Sets the User Defined Delay when the User Defined option for AC Power
Recovery Delay is selected.
UEFI Variable Access
Provides varying degrees of securing UEFI variables. When set to
Standard (the default) UEFI variables are accessible in the Operating
System per the UEFI specification. When set to Controlled, selected UEFI
variables are protected in the environment and new UEFI boot entries are
forced to be at the end of the current boot order.
Secure Boot
Enables Secure Boot, where the BIOS authenticates each pre-boot image
using the certificates in the Secure Boot Policy. Secure Boot is disabled
by default.
Secure Boot Policy
When Secure Boot policy is Standard, the BIOS uses the system
manufacturer’s key and certificates to authenticate pre-boot images.
When Secure Boot policy is Custom, the BIOS uses the user-defined key
and certificates. Secure Boot policy is Standard by default.
Secure Boot Policy
Summary
Displays the list of certificates and hashes that secure boot uses to
authenticate images.
Secure Boot Custom Policy Settings screen
Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom.
In the System Setup Main Menu, click System BIOS → System Security → Secure Boot Custom Policy
Settings.
Menu Item
Description
Platform Key
Imports, exports, deletes, or restores the platform
key (PK).
Key Exchange Key Database
Allows you to import, export, delete, or restore
entries in the Key Exchange Key (KEK) Database.
Authorized Signature Database
Imports, exports, deletes, or restores entries in the
Authorized Signature Database (db).
Forbidden Signature Database
Imports, exports, deletes, or restores entries in the
Forbidden Signature Database (dbx).
42
Miscellaneous Settings screen
You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset
tag, and changing the system date and time.
To view the Miscellaneous Settings click System Setup Main Menu → System BIOS → Miscellaneous
Settings.
Menu Item
Description
System Time
Enables you to set the time on the system.
System Date
Enables you to set the date on the system.
Asset Tag
Displays the asset tag and enables you to modify it for security and
tracking purposes.
Keyboard NumLock
Enables you to set whether the system boots with the NumLock enabled
or disabled. By default the Keyboard NumLock is set to On.
NOTE: This option does not apply to 84-key keyboards.
F1/F2 Prompt on Error
Enables or disables the F1/F2 prompt on error. By default, F1/F2 Prompt
on Error is set to Enabled. The F1/F2 prompt also includes keyboard
errors.
Load Legacy Video Option
ROM
Enables you to determine whether the system BIOS loads the legacy
video (INT 10H) option ROM from the video controller. Selecting Enabled
in the operating system does not support UEFI video output standards.
This field is only for UEFI boot mode. You cannot set this to Enabled if
UEFI Secure Boot mode is enabled.
About Boot Manager
Boot Manager enables you to add, delete, and arrange boot options. You can also access System Setup
and boot options without restarting the system.
Entering Boot Manager
The Boot Manager screen allows you to select boot options and diagnostic utilities.
1.
2.
Turn on or restart your system.
Press <F11> when you see the message <F11> = Boot Manager.
If your operating system begins to load before you press <F11>, allow the system to finish booting,
and then restart your system and try again.
Boot Manager main menu
Menu Item
Description
Continue Normal Boot
The system attempts to boot to devices starting
with the first item in the boot order. If the boot
attempt fails, the system continues with the next
43
Menu Item
Description
item in the boot order until the boot is successful
or no more boot options are found.
One Shot Boot Menu
Takes you to the boot menu where you can select
a one time boot device to boot from.
Launch System Setup
Enables you to access the System Setup.
Launch Lifecycle Controller
Exits the Boot Manager and invokes the Lifecycle
Controller program.
System Utilities
Launches system utilities menu such as system
diagnostics and UEFI shell.
About Dell Lifecycle Controller
Dell Lifecycle Controller allows you to perform useful tasks such as configuring BIOS and hardware
settings, deploying an operating system, updating drivers, changing RAID settings, and saving hardware
profiles. For more information about Dell Lifecycle Controller, see the documentation at dell.com/
esmmanuals.
Changing the boot order
You may have to change the boot order if you want to boot from a USB key or an optical drive. The
instructions given below may vary if you have selected BIOS for Boot Mode.
1.
In the System Setup Main Menu, click System BIOS → Boot Settings.
2.
Click Boot Option Settings → Boot Sequence.
3.
Use the arrow keys to select a boot device, and use the <+> and <-> keys to move the device down
or up in the order.
4.
Click Exit, click Yes to save the settings on exit.
Choosing the system boot mode
System Setup enables you to specify the boot mode for installing your operating system:
•
BIOS boot mode (the default) is the standard BIOS-level boot interface.
•
UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface
(UEFI) specifications that overlays the system BIOS.
To choose the system boot mode follow the steps below.
1.
You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup.
2.
Once you specify the boot mode, the system boots in the specified boot mode, proceed to install
your operating system from that mode.
3.
You must boot the system in the same boot mode (BIOS or UEFI) to access the installed operating
system.
CAUTION: Trying to boot the operating system from the other boot mode will cause the system
to halt at startup.
44
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS
and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot
mode.
NOTE: For the latest information on supported operating systems, go to dell.com/ossupport.
Assigning a system and setup password
Prerequisites
NOTE: The password jumper enables or disables the System Password and Setup Password
features. For more information about the password jumper settings, see System board jumper
settings.
You can assign a new System Password and Setup Password or change an existing System Password
and Setup Password only when the password jumper setting is enabled and Password Status is
Unlocked.
If the password jumper setting is disabled, the existing System Password and Setup Password are deleted
and you need not provide the system password to boot the system.
About this task
To assign a System Password and Setup Password, follow the steps below:
Steps
1. To enter System Setup, press <F2> immediately after a power-on or restart.
2.
From the System Setup Main Menu, select System BIOS and press <Enter>.
The System BIOS screen is displayed.
3.
On the System BIOS screen, select System Security and press <Enter>.
The System Security screen is displayed.
4.
On the System Security screen, verify that Password Status is Unlocked.
5.
Select System Password, enter your system password, and press <Enter> or <Tab>.
Use the following guidelines to assign the system password:
•
A password can have up to 32 characters.
•
The password can contain the numbers 0 through 9.
•
Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
A message prompts you to re-enter the system password.
6.
Re-enter the system password, and click OK.
7.
Select Setup Password, enter your setup password and press <Enter> or <Tab>.
A message prompts you to re-enter the setup password.
8.
Re-enter the setup password, and click OK.
9.
Press <Esc> to return to the System BIOS screen. Press <Esc> again.
A message prompts you to save the changes.
NOTE: Password protection does not take effect until the system restarts.
45
Using your system password to secure your system
Prerequisites
NOTE: If you have assigned a setup password, the system accepts your setup password as an
alternate system password.
Steps
1. Turn on or reboot your system.
2.
Type your password and press <Enter>.
Next steps
When Password Status is Locked, type the password and press <Enter> when prompted at reboot.
If an incorrect system password is entered, the system displays a message and prompts you to re-enter
your password. You have three attempts to enter the correct password. After the third unsuccessful
attempt, the system displays an error message that the system has halted and must be powered down.
Even after you shut down and restart the system, the error message is displayed until the correct
password is entered.
NOTE: You can use the Password Status option in conjunction with the System Password and
Setup Password options to protect your system from unauthorized changes.
Deleting or changing an existing system password and
setup password
Prerequisites
Ensure that the Password jumper is set to enabled and the Password Status is Unlocked before
attempting to delete or change the existing System and/or Setup password. You cannot delete or change
an existing System or Setup password if the Password Status is Locked.
Steps
1. To enter System Setup, press <F2> immediately after a power on or restart.
2.
From the System Setup Main Menu, select System BIOS and press <Enter>.
The System BIOS screen is displayed.
3.
On the System BIOS Screen, select System Security and press <Enter>.
4.
On the System Security screen, verify that Password Status is Unlocked.
5.
Select System Password, alter or delete the existing system password and press <Enter> or <Tab>.
6.
Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>.
The System Security screen is displayed.
If you change the System and Setup password a message prompts you to re-enter the new
password. If you delete the System and Setup password, a message prompts you to confirm the
deletion.
7.
46
Press <Esc> to return to the System BIOS screen. Press <Esc> again, and a message prompts you to
save the changes.
Operating with a setup password enabled
If Setup Password is Enabled, enter the correct setup password before modifying most of the System
Setup options.
If you do not enter the correct password in three attempts, the system displays the message
Invalid Password! Number of unsuccessful password attempts: <x> System Halted!
Must power down.
Even after you shut down and restart the system, the error message is displayed until the correct
password is entered. The following options are exceptions:
•
If System Password is not Enabled and is not locked through the Password Status option, you can
assign a system password.
•
You cannot disable or change an existing system password.
NOTE: You can use the Password Status option in conjunction with the Setup Password option to
protect the system password from unauthorized changes.
Embedded system management
The Dell Lifecycle Controller provides advanced embedded systems management throughout the
server’s lifecycle. The Lifecycle Controller can be started during the boot sequence and can function
independently of the operating system.
NOTE: Certain platform configurations may not support the full set of features provided by the
Lifecycle Controller.
For more information about setting up the Lifecycle Controller, configuring hardware and firmware, and
deploying the operating system, see the Lifecycle Controller documentation at dell.com/support/home.
iDRAC Settings utility
The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters using UEFI. You
can enable or disable various iDRAC parameters using the iDRAC Settings Utility.
NOTE: Accessing some of the features on the iDRAC Settings utility requires the iDRAC Enterprise
License upgrade.
For more information on using iDRAC, see the iDRAC User's Guide at dell.com/esmmanuals.
Entering the iDRAC Settings utility
1.
Turn on or restart the managed system.
2.
Press <F2> during Power-on Self-test (POST).
3.
In the System Setup Main Menu page, click iDRAC Settings.
The iDRAC Settings screen is displayed.
47
Changing the Thermal Settings
The iDRAC Settings utility enables you to select and customize the thermal control settings for your
system.
1.
Enter the iDRAC Settings utility.
2.
Under iDRAC Settings → Thermal → User Option, select between the following options:
•
Default
•
Maximum Exhaust Temperature
•
Fan Speed Offset
NOTE: When the User Option is set to the default Auto setting, the user option cannot be
modified.
3.
Set the Maximum Air Exhaust Temperature or the Fan Speed Offset fields.
4.
Click Back → Finish → Yes.
48
Installing and removing system
components
4
Safety instructions
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not
attempt to lift the system by yourself.
WARNING: Opening or removing the system cover while the system is powered on may expose
you to a risk of electric shock.
CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: It is recommended that you always use a static mat and static strap while working on
components inside the system.
NOTE: To ensure proper operation and cooling, all bays in the system must be populated at all
times with either a module or with a blank.
Before working inside your system
1.
Power off the system and any attached peripherals.
2.
Disconnect the system from the electrical outlet and disconnect the peripherals.
3.
If installed, remove the optional front bezel.
4.
Lay the system on its side.
5.
Remove the system cover.
Related Links
Removing the front bezel
Removing the system cover
After working inside your system
1.
Install the system cover.
2.
Place the system upright on its feet on a flat and stable surface.
3.
Install the optional bezel.
49
4.
Reconnect the system to an electrical outlet and peripherals.
5.
Power on the system, including any attached peripherals.
Related Links
Installing the system cover
Installing the front bezel
Recommended tools
You will need the #2 Phillips screwdriver to perform the removal and installation procedures.
Front bezel (optional)
Installing the front bezel
1.
Locate and remove the bezel keys.
NOTE: There are two bezel keys attached to the bezel.
2.
Insert the bezel tabs into the bezel tab slots in the chassis.
3.
Insert the bezel tabs into the slots on the chassis.
4.
Push the top end of the bezel toward the system until the bezel locks into place.
5.
Lock the bezel.
Figure 10. Installing and removing the front bezel
1.
50
release latch
2.
system
3.
bezel key
4.
slot on the chassis (2)
5.
bezel tab (2)
6.
bezel
Removing the front bezel
1.
Unlock the bezel using the bezel keys.
2.
Press the release latch at the top of the bezel.
3.
Pull the top end of the bezel away from the system.
4.
Remove the bezel by unhooking the bezel tabs from the slots at the bottom of the system.
System feet
The system feet provide stability to the system in the tower mode.
Removing the system feet
Prerequisites
NOTE: It is recommended that you remove the system feet only when you are converting the
system from the tower mode to the rack mode, or when you are replacing the system feet with the
wheel assembly.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
3.
Turn the system feet inward.
4.
Lay the system on its side on a flat and stable surface.
Steps
Remove the screws securing the system feet to the base of the tower.
51
Figure 11. Removing and installing the system feet
1.
screw hole (4)
2.
slot (12)
3.
tab (12)
4.
base of the tower
5.
system feet (4)
6.
screw (4)
Related Links
Installing the system feet
Installing the system feet
Prerequisites
CAUTION: Installing the feet on a stand-alone tower system is necessary to provide a stable
foundation for the system. Failure to install the feet poses the risk of having the system tip over,
possibly causing bodily injury or damage to the system.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
3.
Lay the system on its side on a flat and stable surface.
Steps
1. Align the three tabs on the system feet with the three slots on the base of the chassis.
2.
52
Secure the system feet to the base of the chassis by using the screws.
Next steps
Place the system upright on a flat and stable surface, and turn the system feet outward.
Related Links
Removing the system feet
Caster wheels (optional)—tower mode
Caster wheels provide mobility to the system in the tower mode.
The caster wheel assembly consists of:
•
Caster wheel units (front and back)
•
Two screws for the caster wheel units
Installing caster wheels
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
3.
Lay the system on its side on a flat and stable surface with the base of the system extending off the
edge of the surface.
4.
If installed, remove the system feet.
Steps
1. Align the two retention hooks on the back wheel unit with the two slots on the base of the chassis,
and insert the hooks into the slots.
2.
Offset the back wheel to the back of the system and secure the unit in place using a single screw.
3.
Align the two retention hooks on the front wheel with the two slots on the base of the chassis and
insert the hooks into the slots.
4.
Offset the front wheel to the front and secure the unit in place using a screw.
53
Figure 12. Removing and installing caster wheels
1.
support unit
2.
screw for support unit (2)
3.
slot on base of the tower (4)
4.
wheel assembly unit (2)
5.
screw for wheel assembly (2)
Related Links
Removing the system feet
Removing caster wheels
Removing caster wheels
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
3.
Lay the system on a flat and stable surface with the wheels extending beyond the edge of the
surface.
Steps
1. Remove the screw securing the front wheel unit to the base of the chassis.
2.
Offset the front wheel unit slightly to the back of the system to release the retention hooks, and pull
out the front wheel unit.
3.
Remove the screw securing the back wheel unit to the base of the chassis.
4.
Offset the back wheel unit slightly to the front of the system to release the retention hooks, and pull
out the back wheel unit.
54
Related Links
Installing caster wheels
Removing the system cover
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Power off the system, including any attached peripherals.
3.
Disconnect the system from the electrical outlet and disconnect the peripherals.
4.
Remove the optional front bezel.
5.
Lay the system on a flat and stable surface.
Steps
1. Turn the latch release lock to the unlock position.
2.
Press the cover release latch and remove the system cover.
Figure 13. Removing and installing the system cover
1.
system
2.
system cover
3.
cover release latch
4.
cover release latch lock
Related Links
Removing the front bezel
Installing the system cover
55
Installing the system cover
Prerequisites
Ensure that you read the Safety instructions.
Steps
1. Align the slots on the system cover with the tabs on the chassis.
2.
Press the cover release latch, and push the cover toward the chassis until the latch locks into place.
3.
Turn the latch release lock to the locked position.
Next steps
1.
Place the system upright on its feet on a flat and stable surface.
2.
If removed, install the front bezel.
3.
Reconnect the system to its electrical outlet.
4.
Power on the system, and reconnect any attached peripherals.
Related Links
Installing the front bezel
Removing the system cover
Inside the system
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: Components that are hot-swappable are marked orange and touch-points on the
components are marked blue.
56
Figure 14. Inside the system
1.
optical drive or tape drive
2.
memory-module slots (4)
3.
processor 1
4.
power supply unit
5.
expansion card slots
6.
external cooling fan (optional)
7.
internal cooling fan
8.
memory-module slots (2)
9.
processor 2
10.
memory-module slots (2)
11.
memory-module slots (4)
12.
hard drives
Optical drives and tape drives (optional)
Your system supports one of the following configurations:
•
Systems with cabled hard drives support one optical drive and one tape drive.
•
Systems with hot-swappable hard drives support up to one optical drive and two tape drives.
NOTE: If your system is installed with a double-width GPU card, the system supports only one
5.25 inch removal media storage.
NOTE: You can also install a Dell PowerVault RD1000 removable media device on your system.
For systems with hot-swappable hard drives, the optical and tape drives can be configured as follows:
57
Slot 1
SATA optical drive or PowerVault RD1000
Slot 2
PowerVault RD1000 or blank
Slot 3
SAS tape drive or blank
Removing the optical drive or tape drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
Steps
1. Disconnect the power and data cables from the back of the optical/tape drive.
NOTE: Observe the routing of the power and data cable inside the chassis when you remove
them from the system board and the optical/tape drive. You must route these cables correctly
and in a similar manner when you replace them to prevent them from being pinched or
crimped.
2.
To remove the optical/tape drive, push the release latch as indicated in the figure.
3.
Slide the optical/tape drive out of the drive bay.
4.
If you are not immediately replacing the optical/tape drive, install the optical/tape drive blank.
NOTE: Blanks must be installed on empty optical drive or tape drive slots to maintain FCC
certification of the system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.
NOTE: The procedure to install an optical/tape drive blank is similar to the procedure to install
an optical/tape drive.
58
Figure 15. Removing and installing the optical drive or tape drive
1.
optical drive/tape drive
3.
release latch
2.
guide
NOTE: The following figure shows the cabling diagram for an optical drive/tape drive with an
x16 backplane. All backplanes have an ODD connector.
59
Figure 16. Cabling— optical drive and tape drive
1.
optical drive connector on system board
2.
tape drive connector on system board
3.
SAS tape drive connector on the PERC
card
4.
PERC card
5.
system board
6.
SAS tape drive
7.
tape drive
8.
optical drive
Related Links
Installing the optical drive or tape drive
60
Installing the optical drive or tape drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
Steps
1. Unpack and prepare the drive for installation.
For instructions, see the documentation that accompanied the drive.
If you are installing a SAS tape drive, you must have an internal tape adapter installed. For more
information on installing a SAS tape drive, see Installing an expansion card.
2.
If installed, remove the old drive or the drive blank.
3.
Align the guide on the drive with the slot on drive bay.
4.
Slide the optical/tape drive into the slot until the optical/tape drive snaps into place.
5.
Connect the power cable and data cables to the back of the optical/tape drive.
6.
Connect the power cable to the backplane and the and data cable to the system board.
You can connect up to one optical drive with one SATA tape backup unit, and one SAS tape backup
unit using Dell OpenManage IT Assistant.
Next steps
Follow the procedure listed in After working inside your system.
Related Links
Removing the optical drive or tape drive
Cooling shroud
Removing the cooling shroud
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Never operate your system with the cooling shroud removed. The system may get
overheated quickly, resulting in shutdown of the system and loss of data.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
61
Steps
Holding the touch points, lift the cooling shroud from the system.
NOTE: Systems with x16 hard-drive backplanes use a different cooling shroud. To ensure
proper cooling, always install the cooling shroud provided with your system.
Figure 17. Removing and installing the cooling shroud — 3.5 inch hard-drive system
1.
chassis intrusion switch
2.
touch points (2)
3.
slots (2)
4.
chassis intrusion-switch connector on
the system board
Related Links
Installing the cooling shroud
Installing the cooling shroud
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that you read the Safety instructions.
62
CAUTION: Do not operate the system with the cover removed for a duration exceeding 5
minutes.
NOTE: For proper seating of the cooling shroud in the system chassis, ensure that the cables inside
the system are routed along the chassis wall and secured using the cable securing clips.
Steps
1. Align the two slots on the cooling shroud with the tabs on the internal cooling fan.
2.
Lower the cooling shroud into the chassis until the two slots on the cooling shroud are flush with the
tabs on the internal cooling fan.
NOTE: When the cooling shroud is properly seated, the chassis intrusion-switch on the cooling
shroud connects to the chassis intrusion-switch connector on the system board.
Related Links
Removing the cooling shroud
Hot-swappable hard drives
Your system supports Entry Hard Drives and Enterprise Class Hard Drives. Entry Hard Drives are designed
for 5x8 operating environment with less workload rating to drives and Enterprise Class Drives are
designed for 24x7 operating environment. Selecting the correct drive class will enable the critical areas of
quality, functionality, performance, and reliability to be optimized for the target implementation.
NOTE: Do not mix Enterprise Class Drives with Entry Hard Drives.
For more information on these hard drives, see the 512e and 4Kn Disk Formats whitepaper and 4K Sector
HDD FAQ document at dell.com/poweredgemanuals.
Choosing the right drive type depends on the usage pattern. Improper use of Entry Hard Drives (workload
rating exceed 55TB/year) will lead to significant risk and increase the drives failure rate.
All hard drives connect to the system board through the hard-drive backplane. Hard drives are supplied in
hot-swappable hard-drive carriers that fit in the hard-drive slots.
CAUTION: Before attempting to remove or install a hard drive while the system is running, see the
documentation for the storage controller card to ensure that the host adapter is configured
correctly to support hot-swap hard drive removal and insertion.
CAUTION: Do not turn off or restart your system while the hard drive is being formatted. Doing so
can cause a hard drive failure.
Use only hard drives that have been tested and approved for use with the hard-drive backplane.
When you format a hard drive, allow enough time for the formatting to be completed. Be aware that
high-capacity hard drives can take a number of hours to format.
63
Removing a hot-swap hard drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
If installed, remove the front bezel.
3.
Using the management software, prepare the hard drive for removal. For more information, see the
documentation for the storage controller.
If the hard drive is online, the green activity/fault indicator flashes as the drive is turned off. You can
remove the hard-drive when the hard-drive indicators turn off.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.
Steps
1. Press the release button to open the hard-drive carrier release handle.
2.
Slide the hard-drive carrier out of the hard-drive slot.
CAUTION: To maintain proper system cooling, all empty hard-drive slots must have harddrive blanks installed.
3.
If you are not replacing the hard drive immediately, insert a hard-drive blank in the empty hard-drive
slot.
Figure 18. Removing and installing a hot-swap hard drive
64
1.
release button
3.
hard-drive carrier handle
2.
hard-drive carrier
Next steps
If removed, install the front bezel.
Installing a hot-swap hard drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Use only hard drives that have been tested and approved for use with the hard-drive
backplane.
CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported.
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed.
Inserting a hard-drive carrier and attempting to lock its handle next to a partially installed carrier
can damage the partially installed carrier's shield spring and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.
CAUTION: When a replacement hot-swappable hard drive is installed and the system is powered
on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement
hard drive is blank or contains data that you wish to have over-written. Any data on the
replacement hard drive is immediately lost after the hard drive is installed.
Steps
1. If a hard-drive blank is installed in the hard-drive slot, remove it.
2.
Install a hard drive in the hard-drive carrier.
3.
Press the release button on the front of the hard-drive carrier and open the hard-drive carrier handle.
4.
Insert the hard-drive carrier into the hard-drive slot until the carrier comes in contact with the
backplane.
5.
Close the hard-drive carrier handle to lock the hard drive in place.
Next steps
If applicable, install the front bezel.
Removing a hard-drive blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive
blanks installed.
1.
Ensure that you read the Safety instructions.
2.
If installed, remove the bezel.
65
Steps
Press the release button and slide the hard-drive blank out of the hard-drive slot.
Figure 19. Removing and installing a 2.5 inch hard-drive blank
1.
hard-drive blank
2.
release button
Figure 20. Removing and installing a 3.5 inch hard-drive blank
1.
hard-drive blank
Installing a hard-drive blank
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
If installed, remove the front bezel.
66
2.
release button
Steps
Insert the hard-drive blank into the hard-drive slot until the release button clicks into place.
Next steps
If applicable, install the front bezel.
Installing a 2.5 inch hard drive into a 3.5 inch hard-drive adapter
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
Steps
1. Align the screw holes on the 2.5 inch hard drive with the screw holes on the 3.5 inch hard-drive
adapter.
2.
Install the screws to secure the hard drive to the hard-drive adapter.
Figure 21. Removing and installing a 2.5 inch hard drive into a 3.5 inch hard-drive adapter
1.
2.5 inch hard drive
3.
screw (2)
2.
3.5 inch hard-drive adapter
67
Removing a 2.5 inch hard drive from a 3.5 inch hard-drive adapter
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
NOTE: A 2.5 inch hard drive is installed in a 3.5 inch hard-drive adapter, which is then installed in the
3.5 inch hard-drive carrier.
Steps
1. Remove the screws from the side of the 3.5 inch hard-drive adapter.
2.
Remove the hard drive from the hard-drive adapter.
Installing a hard-drive adapter into a hard-drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
Steps
1. Insert the hard-drive adapter into the hard-drive carrier with the connector end of the hard drive
toward the back of the hard-drive carrier.
2.
Align the screw holes on the hard drive with the holes on the hard-drive carrier.
3.
Install the screws to secure the hard drive to the hard-drive carrier.
68
Figure 22. Removing and installing a hard-drive adapter into a 3.5 inch hard-drive carrier
1.
3.5 inch hard-drive carrier
2.
screw (5)
3.
hard-drive adapter
4.
2.5 inch hard drive
Removing a hard-drive adapter from a hard-drive carrier
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
Steps
1. Remove the screws from the slide rails on the hard-drive carrier.
2.
Lift the hard-drive adapter out of the hard-drive carrier.
Removing a hard drive from a hard-drive carrier
Prerequisites
1.
Keep the #2 Phillips screwdriver ready.
2.
Remove the hard-drive carrier from the system.
Steps
1. Remove the screws from the slide rails on the hard-drive carrier.
2.
Lift the hard drive out of the hard-drive carrier.
69
Figure 23. Removing and installing a hard drive into a hard-drive carrier
1.
screw (4)
3.
hard-drive carrier
2.
hard drive
Installing a hard drive into a hard-drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Keep the #2 Phillips screwdriver ready.
Steps
1. Insert the hard drive into the hard-drive carrier with the connector end of the hard drive toward the
back of the hard-drive carrier.
2.
Align the screw holes on the hard drive with the screw holes on the hard-drive carrier.
When aligned correctly, the back of the hard drive is flush with the back of the hard-drive carrier.
3.
Attach the screws to secure the hard drive to the hard-drive carrier.
Cabled hard drives
Your system supports up to four 3.5 inch (SAS or SATA) cabled hard drives. Cabled hard drives are
installed in an internal hard-drive bay.
CAUTION: Do not turn off or restart your system while the hard drive is being formatted. Doing so
can cause a hard drive failure.
NOTE: Use only hard drives that have been tested and approved for use with your system.
70
Removing the internal hard-drive bay
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
3.
Follow the procedure listed in Before working inside your system.
Steps
1. Disconnect the data and power cable(s) from the hard drive(s).
2.
Loosen the two captive screws securing the internal hard-drive bay to the chassis.
3.
Lift the internal hard-drive bay up and out of the chassis.
Figure 24. Installing and removing the internal hard-drive bay
1.
cabled hard drives (4)
3.
internal hard-drive bay
2.
captive screws (2)
Related Links
Installing the internal hard-drive bay
71
Installing the internal hard-drive bay
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
Steps
1. Align the internal hard-drive bay with the tabs on the chassis and slide the internal hard-drive bay
into the chassis.
2.
Secure the internal hard-drive bay to the chassis using the two captive screws.
3.
Connect the data and power cables to the hard drive(s).
Next steps
Follow the procedure listed in After working inside your system.
Related Links
Removing the internal hard-drive bay
Removing a cabled hard drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
3.
Follow the procedure listed in Before working inside your system.
Steps
1. Remove the power and data cables from the hard drive(s) in the internal hard-drive bay.
2.
Remove the internal hard-drive bay.
3.
Remove the four screws securing the hard drive to the internal hard-drive bay.
4.
Remove the hard drive from the internal hard-drive bay.
72
Figure 25. Removing and installing a cabled hard drive
1.
spare screws
2.
hard drive connector
3.
hard drive
4.
internal hard-drive bay
5.
screws (4)
73
Figure 26. Cabling—Cabled hard-drives
74
1.
SATA optical drive connector on system
board
2.
SATA tape drive connector on system
board
3.
SATA A connector on system board
4.
system board
5.
hard drives
6.
tape drive
7.
optical drive
Figure 27. Cabling—Cabled hard-drives with a PERC card
1.
front-panel HDD LED controller
connector on the system board
2.
SATA optical drive connector on system
board
3.
SATA tape drive connector on system
board
4.
system board
5.
SAS connector on PERC card
6.
PERC card
7.
front-panel HDD LED controller
connector on the PERC card
8.
hard drives
9.
tape drive
10. optical drive
Next steps
1.
Install the internal hard-drive bay into the chassis.
2.
If disconnected, reconnect the power and data cable(s) to the remaining hard drive(s) in the internal
hard-drive bay.
Related Links
Removing the internal hard-drive bay
Installing a cabled hard drive
75
Installing a cabled hard drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
3.
Follow the procedure listed in Before working inside your system.
4.
Disconnect the power and data cables from the hard drive(s) in the internal hard-drive bay.
5.
Remove the internal hard-drive bay.
Steps
1. Insert the hard drive into the internal hard-drive bay with the hard-drive connector facing outward.
2.
Secure the hard drive to the internal hard-drive bay using the four screws.
NOTE: When installing new hard drives into the internal hard-drive bay, use the spare harddrive screws attached to the hard-drive bay.
Next steps
1.
Follow the procedure listed in After working inside your system.
2.
Install the internal hard-drive bay into the chassis.
3.
Connect the power and data cables to the hard drive(s).
4.
Enter System Setup and ensure that the hard drive controller is enabled.
5.
Exit System Setup and restart the system.
6.
Install any software required for operating the hard drive as described in the documentation for the
hard drive.
Related Links
Removing the internal hard-drive bay
Installing the internal hard-drive bay
Removing a cabled hard drive
Hard-drive backplane
Your system supports one of the following configurations:
•
x8 SAS/SATA backplane for 3.5 inch hard drives
NOTE: The x8 backplane also supports up to eight 2.5 inch (SAS, SATA, or SSD) hot-swappable
hard drives installed in 3.5 inch hard-drive adapters, which are then installed in the 3.5 inch harddrive carriers.
•
x16 SAS/SATA backplane for 2.5 inch hard drives
NOTE: Only systems with hot-swappable hard drives support hard-drive backplanes.
76
Removing the hard-drive backplane
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: To prevent damage to the drives and backplane, remove the hard drives from the
system before removing the backplane.
CAUTION: Note the slot number of each hard drive and temporarily label the slots before
removing the hard drives so that you can replace them in the same locations.
3.
Remove all hard drives.
Steps
1. Disconnect the SAS, power, and signal cables from the hard-drive backplane.
NOTE: For the x8 backplane, press the SAS connector and push the connector toward the top
of the system to release the SAS cable from the backplane.
2.
Pull the release pin and lift the backplane out of the system.
Figure 28. Removing and installing an x16 hard-drive backplane
1.
x16 hard-drive backplane
2.
release pin
3.
power connector
4.
power cable
77
5.
signal cable
7.
SAS connector
6.
SAS cable
Figure 29. Connectors on an x16 hard-drive backplane
78
1.
backplane power connector
2.
x16 backplane
3.
power connector for the optical and tape
drives
4.
signal connector
5.
SAS A connector
Figure 30. Cabling—x16 hard-drive backplane with two PERC cards
1.
SATA optical drive connector on system
board
2.
SATA tape drive connector on system
board
3.
PERC card
4.
SAS connector on PERC card
5.
SAS connector on PERC card
6.
PERC card
7.
system board
8.
x16 backplane
9.
SAS B connector on the x16 backplane
10. SAS A connector on the x16 backplane
11. SAS tape drive
12. SATA tape drive
13. optical drive
79
Figure 31. Cabling—x8 hard-drive backplane with one PERC card
1.
SATA optical drive connector on system
board
2.
SATA tape drive connector on system
board
3.
SATA B connector on system board
4.
SATA A connector on system board
5.
SAS connector on PERC card
6.
PERC card
7.
system board
8.
x8 backplane
9.
SAS B connector on backplane
10. SAS A connector on backplane
11. SAS tape drive
13. optical drive
80
12. SATA tape drive
Figure 32. Cabling—x8 hard-drive backplane with two PERC cards
1.
SATA optical drive connector on system
board
2.
SATA tape drive connector on system
board
3.
SAS connector on PERC card
4.
PERC card
5.
SAS connector on PERC card
6.
PERC card
7.
system board
8.
x8 backplane
9.
SAS B connector on backplane
10. SAS A connector on backplane
11. SAS tape drive
12. SATA tape drive
13. optical drive
Related Links
Removing the front bezel
Installing the hard-drive backplane
81
Installing the hard-drive backplane
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that you read the Safety instructions.
Steps
1. Use the hooks at the back of the hard-drive bay as guides to align the hard-drive backplane.
2.
Slide down the hard-drive backplane until the release pin locks into the slot.
3.
Connect the SAS, power, signal, and I2C cables to the hard-drive backplane.
Next steps
1.
Install the hard drives in their original locations.
2.
Follow the procedure listed in After working inside your system.
Related Links
Removing the hard-drive backplane
Four-slot hard-drive blank
Systems with x8 hard-drive backplanes configured for software RAID support only four hard drives. The
remaining hard-drive slots are pre-installed with the four-slot hard-drive blank, and are not available for
software RAID.
Removing a four-slot hard-drive blank
Prerequisites
CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive
blanks installed.
NOTE: This is a service only procedure.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: To prevent damage to the hard drives and backplane, you must remove the hard
drives from the system before removing the backplane.
CAUTION: Note the slot number of each hard drive and temporarily label the slots before
removing the hard drives so that you can replace them in the same location(s).
3.
Remove all hard drives.
4.
Remove the cooling shroud.
5.
Remove the x8 hard-drive backplane.
82
Steps
1. Using a screwdriver, push the release tabs on the four corners of the blank from inside the system, to
unlock the four-slot hard-drive blank from the chassis.
2.
From the front of the system, pull the four-slot hard-drive blank at the corners until it is free of the
hard-drive slot.
Figure 33. Installing and removing the four-slot hard-drive blank
1.
four-slot hard-drive blank
3.
screwdriver
2.
release tab
Related Links
Removing the cooling shroud
Removing the hard-drive backplane
Installing a four-slot hard-drive blank
Installing a four-slot hard-drive blank
Prerequisites
Ensure that you read the Safety instructions.
Steps
1. Locate the hard drive slots numbered from four to seven.
2.
Insert the four-slot hard-drive blank into the hard-drive slot, and push it until the release tabs click
into place.
83
Next steps
Follow the instructions listed in After working inside your system.
Related Links
Removing a four-slot hard-drive blank
System memory
Your system supports DDR4 registered DIMMs (RDIMMs). It supports DDR4 voltage specifications.
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Memory bus operating frequency can be 2133 MT/s, 1866 MT/s, 1600 MT/s, or 1333 MT/s depending on:
•
System profile selected (for example, Performance Optimized, Custom, or Dense Configuration
Optimized)
•
Maximum supported DIMM frequency of the processors
Your system contains 12 memory sockets split into four sets— two sets of 4 sockets and two sets of 2
sockets each. DIMMs in sockets A1 to A8 are assigned to processor 1 and DIMMs in sockets B1 to B4 are
assigned to processor 2. Each 4-socket set is organized into two channels and each 2–socket set is
organized into one channel. In each channel of the 4-socket set, the release levers of the first socket are
marked white and those of the second socket are marked black. In the 2-socket set, each release lever is
marked white.
84
Figure 34. Memory socket locations
Memory channels are organized as follows:
Processor 1
channel 0: slots A1 and A5
channel 1: slots A2 and A6
channel 2: slots A3 and A7
channel 3: slots A4 and A8
Processor 2
channel 0: slot B1
channel 1: slot B2
channel 2: slot B3
85
channel 3: slot B4
The following table shows the memory populations and operating frequencies for the supported
configurations.
DIMM Type
DIMMs Populated/
Channel
Operating Frequency (in
MT/s)
Maximum DIMM Rank/Channel
1.2 V
RDIMM
1
2
2133, 1866, 1600, and 1333
Single rank or dual rank
General memory module installation guidelines
Your system supports Flexible Memory Configuration, enabling the system to be configured and run in
any valid chipset architectural configuration. The following are the recommended guidelines for installing
memory modules:
•
x4 and x8 DRAM based DIMMs can be mixed. For more information, see Mode-specific guidelines.
•
Up to two dual- or single-rank RDIMMs can be populated per channel.
•
Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 to A8
are available. For dual-processor systems, sockets A1 to A8 and sockets B1 to B4 are available.
•
Populate all sockets with white release levers first, and then all the sockets with black release levers.
•
When mixing memory modules with different capacities, populate the sockets with memory modules
with highest capacity first. For example, if you want to mix 4 GB and 8 GB DIMMs, populate 8 GB
DIMMs in the sockets with white release levers and 4 GB DIMMs in the sockets with black release
levers.
•
In a dual-processor configuration, the memory configuration for each processor should be identical
through the first eight slots. For example, if you populate socket A1 for processor 1, then populate
socket B1 for processor 2, and so on.
•
Memory modules of different capacities can be mixed provided other memory population rules are
followed (for example, 4 GB and 8 GB memory modules can be mixed).
•
Mixing of more than two DIMM capacities in a system is not supported.
•
Populate two DIMMs per processor (one DIMM per channel) at a time to maximize performance.
Mode-specific guidelines
Four memory channels are allocated to each processor. The allowable configurations depend on the
memory mode selected.
NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines
for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data
Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs
require Advanced ECC mode to gain SDDC.
The following sections provide additional slot population guidelines for each mode:
Advanced ECC (lockstep)
Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This
protects against single DRAM chip failures during normal operation.
Memory installation guidelines:
86
•
Memory modules must be identical in size, speed, and technology.
•
DIMMs installed in memory sockets with white release levers must be identical and similar rule applies
for sockets with black release levers. This ensures that identical DIMMs are installed in matched pairs for example, A1 with A2, A3 with A4, A5 with A6, and so on.
NOTE: Advanced ECC with Mirroring is not supported.
Memory optimized (independent channel) mode
This mode supports SDDC only for memory modules that use x4 device width, and the mode does not
impose any specific slot population requirements.
Memory sparing
NOTE: To use memory sparing, this feature must be enabled in the System Setup.
In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on
a rank, the data from this rank is copied to the spare rank and the failed rank is disabled.
With memory sparing enabled, the system memory available to the operating system is reduced by one
rank per channel. For example, in a dual-processor configuration with sixteen 4 GB dual-rank DIMMs, the
available system memory is: 3/4 (ranks/channel) × 16 (DIMMs) × 4 GB = 48 GB, and not 16 (DIMMs) × 4
GB = 64 GB.
NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.
NOTE: Both Advanced ECC/Lockstep and Optimizer modes support Memory Sparing.
Sample memory configurations
The following tables show sample memory configurations for one and two processor configurations that
follow the appropriate memory guidelines.
NOTE: 1R and 2R in the following tables indicate single- and dual-rank DIMMs respectively.
Table 1. Memory configurations—single processor
System
Capacity (in
GB)
DIMM Size
(in GB)
Number of
DIMMs
DIMM Rank,
Organization, and
Frequency
DIMM Slot Population
4
4
1
1R, x8, 2133 MT/s,
A1
1R, x8, 1866 MT/s
8
4
2
1R, x8, 2133 MT/s,
A1, A2
1R, x8, 1866 MT/s
16
4
4
1R, x8, 2133 MT/s,
A1, A2, A3, A4
1R, x8, 1866 MT/s
8
2
2R, x8, 2133 MT/s,
A1, A2
2R, x8, 1866 MT/s
87
System
Capacity (in
GB)
DIMM Size
(in GB)
Number of
DIMMs
DIMM Rank,
Organization, and
Frequency
DIMM Slot Population
24
4
6
1R, x8, 2133 MT/s,
A1, A2, A3, A4, A5, A6
1R, x8, 1866 MT/s
48
8
6
2R, x8, 2133 MT/s,
A1, A2, A3, A4, A5, A6
2R, x8, 1866 MT/s
96
16
6
2R, x4, 2133 MT/s,
A1, A2, A3, A4, A5, A6
2R, x4, 1866 MT/s
128
16
8
2R, x4, 2133 MT/s,
A1, A2, A3, A4, A5, A6, A7, A8
2R, x4, 1866 MT/s,
192
32
6
RDIMM, 2R, x4, 2133
MT/s
A1, A2, A3, A4, A5, A6
RDIMM, 2R, x4, 1866
MT/s
Table 2. Memory configurations—two processors
System
DIMM Size (in
Capacity (in GB)
GB)
Number of
DIMMs
DIMM Rank,
Organization, and
Frequency
DIMM Slot Population
16
4
1R, x8, 2133 MT/s,
A1, A2, B1, B2
4
1R, x8, 1866 MT/s
32
4
8
1R, x8, 2133 MT/s,
A1, A2, A3, A4, B1, B2, B3, B4
1R, x8, 1866 MT/s
64
8
8
2R, x8, 2133 MT/s,
A1, A2, A3, A4, B1, B2, B3, B4
2R, x8, 1866 MT/s
96
8
12
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
128
16
8
2R, x4, 2133 MT/s,
A1, A2, A3, A4, A5, A6,A7,A8, B1,
B2, B3, B4
A1, A2, A3, A4, B1, B2, B3, B4
2R, x4, 1866 MT/s
160
16 and 8
12
2R, x4, 2133 MT/s,
2R, x8, 2133 MT/s,
2R, x4, 1866 MT/s
88
A1, A2, A3, A4, A5, A6,A7,A8, B1,
B2, B3, B4
System
DIMM Size (in
Capacity (in GB)
GB)
Number of
DIMMs
DIMM Rank,
Organization, and
Frequency
2R, x8, 1866 MT/s
192
16
12
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s
384
32
12
RDIMM, 2R, x4, 2133
MT/s
DIMM Slot Population
NOTE: 16 GB DIMMs must
be installed in slots
numbered A1, A2, A3, A4,
B1, B2, B3, and B4 and 8
GB DIMMs must be
installed in slots A5, A6, A7,
and A8.
A1, A2, A3, A4, A5, A6,A7,A8, B1,
B2, B3, B4
A1, A2, A3, A4, A5, A6,A7,A8, B1,
B2, B3, B4
RDIMM, 2R, x4, 1866
MT/s
Removing memory modules
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the cooling shroud.
WARNING: The memory modules are hot to the touch for some time after the system has been
powered down. Allow time for the memory modules to cool before handling them. Handle the
memory modules by the card edges and avoid touching the components or metallic contacts on
the memory module.
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, making sure not to touch
the middle of the memory module or metallic contacts.
2.
To release the memory module from the socket, simultaneously press the ejectors on both ends of
the memory-module socket.
89
Figure 35. Removing and installing a memory module
1.
memory module
3.
memory-module socket ejector (2)
2.
memory-module socket
Related Links
Removing the cooling shroud
Installing memory modules
Installing memory modules
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the cooling shroud.
WARNING: The memory modules are hot to the touch for some time after the system has been
powered down. Allow time for the memory modules to cool before handling them. Handle the
memory modules by the card edges and avoid touching the components or metallic contacts on
the memory module.
Steps
1. Locate the appropriate memory-module socket.
CAUTION: Handle each memory module only by the card edges, making sure not to touch
the middle of the memory module or metallic contacts.
90
CAUTION: To prevent damage to the memory module or the memory-module socket during
installation, do not bend or flex the memory module; insert both ends of the memory module
simultaneously.
2.
Align the edge connector of the memory module with the alignment key of the memory module
socket, and insert the memory module in the socket.
NOTE: The alignment key allows you to install the memory module in the socket in only one
way.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both
ends of the memory module evenly.
3.
Press the memory module with your thumbs until the socket levers firmly click into place.
Figure 36. Installing the memory module
1.
memory module
3.
memory-module socket ejector (2)
2.
alignment key
Next steps
1.
Install the cooling shroud.
2.
Follow the procedure listed in After working inside your system.
3.
Press <F2> to enter System Setup, and check the System Memory setting.
The system should have already changed the value to reflect the installed memory.
4.
If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure
that the memory modules are firmly seated in the sockets.
5.
Run system memory test in system diagnostics. See Dell Embedded System Diagnostics.
Related Links
Removing the cooling shroud
Installing the cooling shroud
Removing memory modules
91
Cooling fans
The system supports the following:
•
An internal cooling fan
•
An optional external cooling fan at the back of the chassis
NOTE: When selecting or upgrading your system configuration, verify the system power
consumption with the Dell Energy Smart Solution Advisor at dell.com/ESSA to ensure optimum
power utilization.
Removing the internal cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Never operate your system with the internal cooling fan removed. The system can
overheat and result in shutdown of the system and loss of data.
CAUTION: Do not operate the system with the cover removed for a duration exceeding 5
minutes.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the cooling shroud.
Steps
1. Disconnect the internal cooling fan power cable from the system board.
2.
Press the release tab on the internal cooling fan, and holding the internal cooling fan by the sides,
slide it out in the direction of the arrow marked on the fan.
CAUTION: Do not remove or install the internal cooling fan by holding the fan blades.
92
Figure 37. Removing and installing the internal cooling fan
1.
internal cooling fan power cable
2.
release tab
3.
arrow
4.
internal cooling fan
Related Links
Removing the cooling shroud
Installing the internal cooling fan
Installing the internal cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Do not operate the system with the cover removed for a duration exceeding 5
minutes.
Ensure that you read the Safety instructions.
Steps
1.
Hold the cooling fan by the sides with the cable end facing the bottom of the chassis.
CAUTION: Do not remove or install the internal cooling fan by holding the fan blades.
2.
Align the four tabs on the internal cooling fan with the four slots on the chassis wall.
3.
Press and slide the internal cooling fan into the slots until the release tab locks into place.
CAUTION: Do not remove or install the internal cooling fan by holding the blades.
93
4.
Connect the internal cooling fan power cable to the FAN1 connector on the system board.
Next steps
1.
Install the cooling shroud.
2.
Follow the procedure listed in After working inside your system.
Related Links
Installing the cooling shroud
Removing the internal cooling fan
Removing the external cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the cooling shroud.
Steps
1. Disconnect the external cooling fan power cable from the system board.
2.
Remove the four screws that secure the external cooling fan to the chassis.
3.
Lift the external cooling fan to disengage the upper and the lower hooks from the slots on the
chassis wall and remove the cooling fan.
4.
Remove the external cooling fan power cable from of the system through the external cooling fan
power cable slot at the back of the chassis.
94
Figure 38. Removing and Installing the external cooling fan
1.
back of the system chassis
2.
bottom hook (2)
3.
external cooling fan
4.
screw (4)
5.
upper hook
6.
external cooling fan power cable slot
7.
external cooling fan power cable
Related Links
Removing the cooling shroud
Installing the external cooling fan
Installing the external cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that you follow the Safety instructions.
95
Steps
1. Route the external cooling fan power cable into the system through the external cooling fan power
cable slot at the back of the chassis.
2.
Align and insert the lower and upper hooks on the external cooling fan into the corresponding slots
at the back of the chassis.
3.
Use the four screws to secure the external cooling fan to the chassis.
4.
Connect the external cooling fan power cable to the FAN2 connector on the system board.
Next steps
1.
Install the cooling shroud.
2.
Follow the procedure listed in After working inside your system.
Related Links
Installing the cooling shroud
Removing the external cooling fan
Internal USB memory key (optional)
An optional USB memory key installed inside your system can be used as a boot device, security key, or
mass storage device. The USB connector must be enabled by the Internal USB Port option in the
Integrated Devices screen of System Setup.
To boot from the USB memory key, configure the USB memory key with a boot image and then specify
the USB memory key in the boot sequence in System Setup.
NOTE: To locate the internal USB connector (INT_USB) on the system board, see System board
connectors.
Replacing the internal USB key
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
Steps
1. Locate the USB connector/USB key on the system board.
NOTE: To locate the internal USB connector on the system board, see System board
connectors.
2.
If installed, remove the USB key.
3.
Insert the new USB key into the USB connector.
96
Figure 39. Replacing the internal USB key
1.
USB memory key
2.
USB memory key connector
Next steps
1.
Follow the procedure listed in After working inside your system.
2.
While booting, press <F2> to enter System Setup and verify that USB key is detected by the system.
Expansion card holder
Removing the expansion card holder
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
Steps
Press the tab and remove the expansion-card holder from the chassis.
97
Figure 40. Removing and installing the expansion card holder
1.
projection (2)
3.
expansion card holder
2.
tab
Installing the expansion card holder
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that you read the Safety instructions.
Steps
Align the expansion card holder with the projections on the chassis and push it down until firmly
seated.
Next steps
Follow the procedure listed in After working inside your system.
Expansion cards
98
Expansion card installation guidelines
Table 3. PCI Express Generation 3 expansion cards supported
PCIe Slot
Processor Connection Height
Length
Link Width
Slot Width
1
Platform Controller
Hub
Full Height
Half Length
x4
x8
2
Platform Controller
Hub
Full Height
Half Length
x1
x1
3
Processor 1
Full Height
Full Length
x16
x16
4
Processor 1
Full Height
Full Length
x16
x16
5
Processor 2
Full Height
Half Length
x8
x8
6
Processor 2
Full Height
Half Length
x8
x8
NOTE: Only slots 3, 4, 5, and 6 support Generation 3 PCIe expansion cards.
NOTE: Do not use slots 5 and 6 for single processor configuration (CPU1).
NOTE: When your system is installed with a double-width GPU card in slot 3, you cannot install an
expansion card in slot 2.
NOTE: When your system is installed with a double-width GPU card in slot 4, you cannot install an
expansion card in slot 3.
NOTE: The expansion cards are not hot-swappable.
The following table provides a guide for installing expansion cards to ensure proper cooling and
mechanical fit. The expansion cards with the highest priority must be installed first using the slot priority
indicated. All other expansion cards must be installed following the card priority and slot priority order.
Table 4. Expansion card installation order
Card Priority
Card Type
Slot Priority
Maximum Allowed
1
GPU
4
1
GPU (AMD W7000)
3, 4
2
RAID
3, 4
2
RAID (H830)
3, 4, 5, 6
4
3
10 Gb NICs
3, 4, 5, 6, 1
5
4
FC8 HBA
3, 4, 5, 6, 1
5
5
1 Gb NICs
3, 4, 5, 6, 1
5
1 Gb NIC
(Broadcom Dual
Port)
3, 4, 5, 6, 1, 2
6
Non-RAID
3, 4, 5, 6
4
2
6
99
GPU card installation guidelines
Observe the following guidelines while installing a GPU card:
•
Ensure that all GPU cards are of the same type or model.
•
Your system supports only Q4000 single-width GPU cards and Q6000 double-width GPU card.
•
You can install one double-width or two single-width cards on slots 3 and 5 on a dual-processor
system.
•
Systems with a double-width GPU card can support only one 5.25 inch removable media storage
device.
•
GPU cards must be installed on a system with redundant 1100 W AC power supplies.
•
Your system supports GPU cards of only 300 W or less.
Removing an expansion card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the expansion-card holder.
Steps
1. Disconnect the data cables from the PERC card and/or the power cables from the GPU card.
2.
Open the expansion-card latch in the direction of the arrow shown in the following figure.
3.
Hold the expansion card by its edge, pull the card up to remove it from the expansion-card slot and
out of the system.
4.
Install the filler bracket by performing the following steps:
a. Align the tab on the filler bracket with the expansion card slot.
b. Press the expansion-card latch until the filler bracket locks into place.
NOTE: Filler brackets must be installed over empty expansion-card slots to maintain FCC
certification of the system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.
100
1.
expansion card latch
3.
expansion card
2.
expansion card connector
Figure 41. Removing and installing the filler bracket
1.
expansion card latch
2.
slot
3.
filler bracket
4.
guide pin
101
Related Links
Removing the expansion card holder
Installing an expansion card
Installing an expansion card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Removing the cooling shroud.
4.
Remove the expansion-card holder.
Steps
1. Unpack the expansion card and prepare it for installation.
For instructions, see the documentation accompanying the card.
2.
Open the expansion-card latch for the slot you want to install the expansion card.
3.
Remove the filler bracket by performing the following steps.
a. Open the two expansion card latches.
b. Slide the filler brackets out from the system.
NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must
be installed in empty expansion-card slots to maintain FCC certification of the system. The
brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside
the system.
4.
Holding the card by its edges, position the card so that the card-edge connector aligns with the
expansion card connector.
5.
Insert the card-edge connector firmly into the expansion card connector until the card is fully
seated.
6.
Close the expansion-card latch by pushing the latch up until the latch snaps into place.
7.
Connect any cables to the expansion card.
8.
Replace the expansion card holder.
Next steps
1.
Install the expansion-card holder.
2.
Install the cooling shroud.
3.
Follow the procedure listed in After working inside your system.
Related Links
Removing the expansion card holder
Installing the expansion card holder
Removing an expansion card
102
Removing a GPU card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the cooling shroud.
4.
Remove the expansion-card holder.
Steps
1. Disconnect the cables from the GPU card.
CAUTION: Do not use excessive force when removing the cables as it can damage the
connectors.
2.
Open the two expansion-card latches by pressing the latches.
3.
Hold the card by its edge, pull the card up to remove it from the card connector and out of the
system.
Figure 42. Removing and installing a GPU card
1.
2.
3.
GPU card
SLI data connector
GPU card power connector
103
4.
5.
6.
GPU card power connector
x16 connector
expansion card latch (2)
Next steps
1.
Install the filler brackets by performing the following steps:
a.
Align the slot on the filler bracket with the guide pin on the expansion card slot.
b.
Press the expansion card latch until the filler bracket locks into place.
NOTE: Filler brackets must be installed over empty expansion-card slots to maintain FCC
certification of the system. The brackets also keep dust and dirt out of the system and aid
in proper cooling and airflow inside the system.
2.
Close the two expansion card latches.
3.
Replace the expansion card holder.
4.
Install the cooling shroud.
5.
Follow the procedure listed in After working inside your system.
Related Links
Removing the cooling shroud
Removing the expansion card holder
Installing a GPU card
Installing a GPU card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the cooling shroud.
4.
Remove the expansion card holder.
5.
Remove the filler brackets by performing the following steps.
a.
Open the two expansion card latches.
b.
Slide the filler brackets out from the system.
NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must
be installed in empty expansion-card slots to maintain FCC certification of the system. The
brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside
the system.
Steps
1. Locate the x16 slot on the system board.
2.
Insert the GPU card into the slot.
3.
Connect the cables to the GPU card.
4.
Close the two expansion card latches.
104
Next steps
1.
Install the expansion card holder.
2.
Install the cooling shroud.
3.
Follow the procedure listed in After working inside your system.
Related Links
Removing the cooling shroud
Removing the expansion card holder
Installing the expansion card holder
Installing the cooling shroud
Removing a GPU card
iDRAC ports card (optional)
The iDRAC ports card consists of the SD vFlash card slot and an iDRAC port. The iDRAC ports card is used
for advanced management of the system.
An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the system. It
provides persistent on-demand local storage and a custom deployment environment that allows
automation of server configuration, scripts, and imaging. It emulates USB device(s). For more information,
see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals.
Removing the iDRAC ports card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Keep the #2 Phillips screwdriver ready.
4.
Remove the cooling shroud.
5.
Remove the internal cooling fan.
Steps
1. Loosen the two captive screws securing the iDRAC ports card holder to the system board.
2.
Pull the iDRAC ports card to disengage it from the connector and remove the card from the chassis.
105
Figure 43. Removing and installing the iDRAC ports card
1.
iDRAC ports card holder
2.
iDRAC port
3.
SD vFlash media card
4.
iDRAC ports card
5.
captive screw (2)
6.
iDRAC ports card connector
Related Links
Removing the cooling shroud
Removing the internal cooling fan
Installing the iDRAC ports card
Installing the iDRAC ports card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Keep the #2 Phillips screwdriver ready.
4.
Remove the cooling shroud.
5.
Remove the internal cooling fan.
106
Steps
1. Align and insert the tabs on the iDRAC ports card on the slots on the chassis wall.
2.
Insert the iDRAC ports card into the connector on the system board.
3.
Secure the iDRAC ports card using the two captive screws.
Next steps
1.
Install the internal cooling fan.
2.
Install the cooling shroud.
3.
Follow the procedure listed in After working inside your system.
Related Links
Removing the cooling shroud
Removing the internal cooling fan
Installing the cooling shroud
Installing the internal cooling fan
Removing the iDRAC ports card
Replacing an SD vFlash media card
1.
Locate the SD vFlash media slot at the back of the chassis.
2.
To remove the SD vFlash media card, push the card inward to release it, and pull the card from the
card slot.
Figure 44. Removing and installing the SD vFlash media card
1.
3.
SD vFlash media card
2.
SD vFlash media-card slot
To install an SD vFlash media card, insert the contact-pin end of the SD vFlash media card into the
card slot on the module.
NOTE: The slot is keyed to ensure correct insertion of the card.
4.
Press the card inward to lock it into the slot.
107
Internal dual SD module
The Internal Dual SD Module (IDSDM) card provides two SD card slots. This card offers the following
features:
•
Dual card operation — maintains a mirrored configuration using SD cards in both slots and provides
redundancy.
NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of
System Setup, the information is replicated from one SD card to another.
•
Single card operation — single card operation is supported, but without redundancy.
Removing the internal dual SD module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the cooling shroud.
Steps
1. Locate the internal dual SD module on the system board.
2.
If installed, remove the SD card(s).
3.
Hold the plastic pull tab and pull the dual SD module out of the system.
108
Figure 45. Removing and installing the Internal Dual SD Module (IDSDM)
1.
Internal Dual SD module
2.
LED status indicator (2)
3.
SD card (2)
4.
SD card slot 2
5.
SD card slot 1
6.
IDSDM connector
The following table describes the IDSDM indicator codes:
Convention
IDSDM indicator code
Condition
A
Green
Indicates that the card is online
B
Flashing green
Indicates rebuild or activity
C
Flashing amber
Indicates card mismatch or that the card has
failed
D
Amber
Indicates that the card is offline, has failed, or is
write protected
109
Convention
IDSDM indicator code
Condition
E
Not lit
Indicates that the card is missing or is booting
Next steps
Follow the procedure listed in After working inside your system.
Related Links
Removing the cooling shroud
Removing an internal SD card
Installing the internal dual SD module
Installing the internal dual SD module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
Steps
1. Locate the IDSDM connector on the system board.
2.
Align the connectors on the system board and the dual SD module.
3.
Push the dual SD module until it is firmly seated on the system board.
Next steps
1.
Install the SD vFlash media card(s).
2.
Install the cooling shroud.
3.
Follow the procedure listed in After working inside your system.
Related Links
Installing an internal SD card
Installing the cooling shroud
Removing the internal dual SD module
Internal SD card
Removing an internal SD card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
110
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the cooling shroud.
Steps
Locate the SD card slot on the internal dual SD module and press the card to release it from the slot.
Next steps
Follow the procedure listed in After working inside your system.
Related Links
Removing the cooling shroud
Installing an internal SD card
Installing an internal SD card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
If installed, remove the cooling shroud.
NOTE: To use an SD card with your system, ensure that the Internal SD Card Port is enabled in the
System Setup.
Steps
1. Locate the SD card connector on the internal dual SD module. Orient the SD card appropriately and
insert the contact-pin end of the card into the slot.
NOTE: The slot is keyed to ensure correct insertion of the card.
2.
Press the card into the card slot to lock it into place.
Next steps
1.
If removed, replace the cooling shroud.
2.
Follow the procedure listed in After working inside your system.
Related Links
Removing the cooling shroud
Installing the cooling shroud
Removing an internal SD card
Processors
Use the following procedure when:
•
Installing an additional processor
111
•
Replacing a processor
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor
socket.
Removing a processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver handy.
3.
If you are upgrading your system, download the latest system BIOS version from dell.com/support
and follow the instructions included in the compressed download file to install the update on your
system.
NOTE: You can update the system BIOS using the Lifecycle Controller.
4.
Follow the procedure listed in Before working inside your system.
5.
Remove the cooling shroud.
WARNING: The heat sink and processor are hot to the touch for some time after the system has
been powered down. Allow the heat sink and processor to cool before handling them.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the
processor. The heat sink is necessary to maintain proper thermal conditions.
Steps
1. To remove the heat sink:
a. Loosen one of the screws that secure the heat sink to the system board.
Wait 30 seconds for the heat sink to loosen from the processor .
b. Remove the screw diagonally opposite the screw you first removed.
c. Repeat the procedure for the remaining two screws.
d. Remove the heat sink.
112
Figure 46. Removing and installing a processor heat sink
1. slots (4)
2. captive screws (4)
3. heat sink
4. processor socket
CAUTION: The processor is held in its socket under strong pressure. Be aware that the
release lever can spring up suddenly if not firmly grasped.
113
Figure 47. Processor shield
1. close first socket release lever
2. lock icon
3. processor
4. open first socket release lever
5. unlock icon
2.
To remove the processor:
a. Release the open first socket-lever near the unlock icon
from under the tab.
by pushing the lever down and out
b. Similarly, release the close first socket-release lever near the lock icon
down and out from under the tab. Rotate the lever 90 degrees upward.
c. Lower the open first socket-release lever to lift the processor shield.
114
by pushing the lever
Figure 48. Removing and installing a processor
1. close first socket-release lever
2. pin-1 indicator of processor
3. processor
4. slot (4)
5. processor shield
6. open first socket-release lever
7. socket
8. socket keys (4)
d. Hold the tab on the processor shield and rotate the processor shield upward until the open first
socket-release lever lifts up.
CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to
bend the pins in the socket when removing the processor out of the socket.
e. Lift the processor out of the socket and leave the open first socket-release lever up.
NOTE: If you are permanently removing the processor, you must install a socket protective
cap in the vacant socket to protect the socket pins and keep the socket free of dust.
NOTE: After removing the processor, place it in an anti-static container for reuse, return, or
temporary storage. Do not touch the bottom of the processor. Touch only the side edges of
the processor.
Related Links
Removing the cooling shroud
Installing a processor
115
Installing a processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver handy.
3.
If you are upgrading your system, download the latest system BIOS version from dell.com/support
and follow the instructions included in the compressed download file to install the update on your
system.
NOTE: You can update the system BIOS using the Lifecycle Controller.
4.
Follow the procedure listed in Before working inside your system.
5.
Remove the cooling shroud.
WARNING: The heat sink and processor are hot to the touch for some time after the system
has been powered down. Allow the heat sink and processor to cool before handling them.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the
processor. The heat sink is necessary to maintain proper thermal conditions.
NOTE: If you are installing a single processor, it must be installed in socket CPU1.
Steps
1. Remove the heat sink.
2.
Unpack the new processor.
If the processor has previously been used in a system, remove any remaining thermal grease from
the processor using a lint-free cloth.
3.
Locate the processor socket.
4.
If applicable, remove the socket protective cap.
5.
Release the open first socket-release lever near the unlock icon
out from under the tab.
6.
Similarly, release the close first socket-release lever near the lock icon
and out from under the tab. Lift the lever 90 degrees upward.
7.
Hold the tab near the lock symbol on the processor shield and lift it up and out of the way.
8.
To install the processor in the socket:
by pushing the lever down and
by pushing the lever down
CAUTION: Positioning the processor incorrectly can permanently damage the system board
or the processor. Be careful not to bend the pins in the socket.
CAUTION: While removing or reinstalling the processor, wipe your hands of any
contaminants. Contaminants on the processor pins such as thermal grease or oil can damage
the processor.
a. Align the processor with the socket keys.
116
CAUTION: Do not use force to seat the processor. When the processor is positioned
correctly, it engages easily into the socket.
b. Align the pin-1 indicator of the processor with the triangle on the system board.
c. Place the processor on the socket such that the slots on the processor align with the socket keys.
CAUTION: Do not use force to seat the processor. When the processor is positioned
correctly, it engages easily into the socket.
d. Close the processor shield.
e. Lower the close first socket-release lever near the lock icon
it.
f.
9.
and push it under the tab to lock
Similarly, lower the open first socket-release lever near the unlock icon
tab to lock it.
and push it under the
To install the heat sink:
a. If applicable, remove the existing thermal grease from the heat sink using a clean lint-free cloth.
b. Apply thermal grease on the top of the processor. Use the thermal-grease syringe included with
your processor kit to apply the grease in a thin spiral on the top of the processor as shown in the
figure.
CAUTION: Applying too much thermal grease can result in excess grease coming in
contact with and contaminating the processor socket.
Figure 49. Applying thermal grease on the top of the processor
1. processor
2. thermal grease
3. thermal-grease syringe
117
NOTE: The thermal-grease is intended for one-time use only. Dispose of the syringe after
you use it.
c. Place the heat sink onto the processor.
d. Tighten the four screws to secure the heat sink to the system board.
NOTE: Tighten the screws diagonally opposite to each other. Do not over-tighten the heat
sink retention screws when installing the heat sink. To prevent over-tightening, tighten the
retention screw until resistance is felt, and stop once the screw is seated. The screw tension
should be no more than 6 in-lb (6.9 kg-cm).
Next steps
1.
Install the cooling shroud.
2.
Follow the procedure listed in After working inside your system.
3.
While booting, press <F2> to enter the System Setup and check that the processor information
matches the new system configuration.
4.
Run the system diagnostics to verify that the new processor operates correctly.
Related Links
Removing the cooling shroud
Installing the cooling shroud
Removing a processor
Redundant AC power supply
Your system supports either:
•
Two 495 W, 750 W, or 1100 W (Platinum) AC power supply modules or
•
Two 450 W (Bronze) AC power supply modules or
NOTE: When two identical power supply units are installed, power supply redundancy (1+1 – with
redundancy or 2+0 – without redundancy) is configured in system BIOS. In redundant mode, power
is supplied to the system equally from both power supply units when Hot Spare is disabled. When
Hot Spare is enabled, one of the power supply units will be put into standby when system utilization
is low in order to maximize efficiency.
CAUTION: If two power supplies are used, they must be of the same maximum output power.
NOTE: For AC power supplies, use only power supplies with the Extended Power Performance (EPP)
label on the back. Mixing PSUs from previous generations of servers can result in a power supply
mismatch condition or failure to power on.
NOTE: When you have more than two GPU cards on your system, you will need two 1100 W power
supply units installed on your system.
Hot Spare feature
Your system supports the Hot Spare feature that significantly reduces the power overhead associated
with power supply redundancy.
When the Hot Spare feature is enabled, one of the redundant power supplies is switched to a sleep state.
The active power supply supports 100% of the load, thus operating at higher efficiency. The power supply
118
in the sleep state monitors output voltage of the active power supply. If the output voltage of the active
power supply drops, the power supply in the sleep state returns to an active output state.
If having both power supplies active is more efficient than having one power supply in a sleep state, the
active power supply can also activate a sleeping power supply.
The default power supply settings are as follows:
•
If the load on the active power supply is more than 50%, then the redundant power supply is switched
to the active state.
•
If the load on the active power supply falls below 20%, then the redundant power supply is switched
to the sleep state
You can configure the Hot Spare feature using the iDRAC settings. For more information on iDRAC
settings, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/support/home.
Removing a redundant AC power supply
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: The system requires one power supply for normal operation. On power-redundant
systems, remove and replace only one power supply at a time in a system that is powered on.
1.
Ensure that you read the Safety instructions.
2.
Disconnect the power cable from the power source and from the power supply unit you intend to
remove and remove the cables from the strap.
NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with
power supply removal. For information about the cable management arm, see the system’s rack
documentation.
Steps
Press the release latch and slide the power supply unit out of the chassis.
119
Figure 50. Removing and installing an AC power supply unit
1.
release latch
2.
power supply unit cable connector
3.
power supply unit
4.
connector
5.
power supply unit handle
Next steps
If you are not replacing the power supply unit in the second power supply unit bay immediately, install
the power supply unit blank in the empty power supply unit bay.
Related Links
Installing the power supply unit blank
Installing a redundant AC power supply
Installing a redundant AC power supply
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Verify that both the power supply units are the same type and have the same maximum output
power.
NOTE: The maximum output power (shown in watts) is listed on the power supply label.
3.
120
If installed, remove the power supply unit blank.
Steps
Slide the new power supply unit into the chassis until the power supply unit is fully seated and the
release latch snaps into place.
NOTE: If you unlatched the cable management arm, re-latch it. For information about the cable
management arm, see the system’s rack documentation.
Next steps
1.
Connect the power cable to the power supply unit and plug the cable into a power outlet.
CAUTION: When connecting the power cable, secure the cable with the strap.
NOTE: When installing, hot-swapping, or hot-adding a new power supply unit, wait for 15
seconds for the system to recognize the power supply unit and determine its status. The power
supply redundancy may not occur until discovery is complete. Wait until the new power supply
unit is discovered and enabled before you remove the other power supply unit. The powersupply unit status indicator turns green to signify that the power supply unit is functioning
properly.
Related Links
Removing the power supply unit blank
Removing a redundant AC power supply
Removing the power supply unit blank
If you are installing a second power supply unit, remove the power supply unit blank in the bay by
pulling the blank outward.
CAUTION: To ensure proper system cooling, the power supply blank must be installed in the
second power supply bay in a non-redundant configuration. Remove the power supply blank
only if you are installing a second power supply.
121
Figure 51. Removing and installing the power supply blank
1.
power supply blank
2.
power supply bay
Installing the power supply unit blank
Install the power supply unit blank only in the second power supply unit bay.
To install the power supply unit blank, align the blank with the power supply unit bay and push it into
the chassis until it clicks into place.
Replacing the power supply divider
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet and peripherals.
2.
Remove the redundant power supply module(s) or power supply blank as applicable.
Steps
1. Remove the screw securing the power-supply divider to the chassis.
2.
Slide out the power-supply divider and turn it clockwise to free the tabs on the power-supply divider
from the slots on the power supply unit cage .
3.
Slide the power-supply divider out of the chassis.
4.
Align the tabs of the new power-supply divider with the slots of the power supply unit cage .
5.
Turn the power-supply divider counter-clockwise and slide it in until the power-supply divider is
seated on the slots of the power supply unit cage .
122
6.
Secure the power supply divider to the chassis using the screw.
Figure 52. Removing and installing the power-supply divider
1.
power supply divider
3.
screw
2.
tabs (4)
Next steps
1.
Install the redundant power supply module(s) or power supply blank as applicable.
2.
Reconnect the system to its electrical outlet and power on the system, including any attached
peripherals.
Related Links
Removing a redundant AC power supply
Removing the power supply unit blank
Installing a redundant AC power supply
Installing the power supply unit blank
Non-redundant AC power supply
Your system supports a non-redundant 450 W AC power supply.
NOTE: Non-redundant power supply is supported in systems with cabled hard drives and systems
with an x8 backplane.
123
NOTE: When selecting or upgrading your system configuration, verify the system power
consumption with the Dell Energy Smart Solution Advisor at dell.com/ESSA to ensure optimum
power utilization.
Removing a non-redundant AC power supply
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
Steps
1. Disconnect all the power cables from the power supply to the system board, hard-drive backplane,
hard drives, and optical drives.
2.
124
Remove the screw securing the power supply to the chassis and slide the power supply out of the
power supply unit cage.
Figure 53. Removing and installing a non-redundant AC power supply
1.
screw
2.
power supply unit cage
3.
non-redundant power supply
4.
standoff on the chassis
5.
P1 cable connector
6.
P2 cable connector
7.
P3 cable connector
8.
backplane connector
Installing a non-redundant AC power supply
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Unpack the new power supply.
125
Steps
1. Slide the new power supply into the power supply unit cage until the power supply is fully seated.
2.
Tighten the screw to secure the power supply to the chassis.
3.
Connect all the power cables from the power supply to the system board, hard-drive backplane,
hard drives, and optical drives.
Next steps
Follow the procedure listed in After working inside your system.
Power interposer board
The power interposer board is only supported in systems with redundant power supplies.
Removing the power interposer board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: To prevent damage to the power interposer board, you must remove the power
supply module(s) or power supply blank from the system before removing the power
interposer board.
3.
Remove the power supply module(s) or power supply blank from the back of the chassis.
4.
Remove the cooling shroud.
Steps
1. Disconnect the power cables from the hard-drive backplane and the system board.
NOTE: If installed, remove the expansion card to enable removing the P3 power cable from the
system board.
2.
Pressing the release latch on the power interposer board (PIB), lift the PIB to release it from the
hooks on the power supply unit cage.
3.
Lift the PIB up and out of the chassis.
126
Figure 54. Removing and installing the power interposer board
1.
GPU power connector
2.
power interposer board
3.
release latch
4.
hooks (4)
5.
slots (4)
Related Links
Removing a redundant AC power supply
Removing the cooling shroud
Installing the power interposer board
Installing the power interposer board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that you read the Safety instructions.
Steps
1.
Align the slots on the power interposer board (PIB) with the hooks on the power supply cage and
slide the PIB until it snaps into place.
2.
Route the power cables through the securing clips as applicable, and connect the power cables to
the system board.
3.
Route the P3 power cable through the securing clip on the system board and connect power cable
to the hard-drive backplane.
127
Next steps
1.
Install the cooling shroud.
2.
Install the power supply module(s) or power supply blank in their original locations.
3.
Follow the procedure listed in After working inside your system.
Related Links
Installing the cooling shroud
Installing a redundant AC power supply
Removing the power interposer board
System battery
Replacing the system battery
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the cooling shroud.
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the
battery only with the same or equivalent type recommended by the manufacturer. See your
safety information for additional information.
Steps
1. Locate the battery socket. For more information, see System board connectors.
CAUTION: To avoid damage to the battery connector, you must firmly support the connector
while installing or removing a battery.
2.
128
To eject the battery, press firmly on the edge of the positive side of the battery in the direction of the
arrow as shown in the illustration below.
Figure 55. Removing and installing the system battery
1.
positive side of battery
2.
socket
3.
To install a new system battery, hold the battery with the positive facing up and slide it under the
securing tabs.
4.
Press the battery into the connector until it snaps into place.
Next steps
1.
Install the cooling shroud.
2.
Follow the procedure listed in After working inside your system.
3.
While booting, press <F2> to enter the System Setup and ensure the battery is operating properly.
4.
Enter the correct time and date in the System Setup Time and Date fields.
5.
Exit the System Setup.
Related Links
Removing the cooling shroud
Installing the cooling shroud
Control panel assembly
Removing the control panel assembly
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
129
3.
Follow the procedure listed in Before working inside your system.
Steps
1. Remove the screw securing the control panel to the chassis.
2.
Disconnect the control panel cable and the control panel USB cable from the system board.
CAUTION: Do not use excessive force when removing the control panel cables as it can
damage the connectors.
3.
Slide the control panel out of the chassis.
4.
Disconnect the cables from the control panel.
Figure 56. Removing and installing the control panel assembly
1.
control panel
2.
control panel cable
3.
control panel USB cable
4.
screw
NOTE: Follow the same steps to remove the control panel in the rack-mode configuration.
5.
Locate and press the tabs on the information tag.
6.
Push the information tag out of the slot to remove it from the control panel.
NOTE: Retain the information tag to replace it in the new control panel.
130
Figure 57. Removing and installing the information tag
1.
information tag
3.
slot
2.
tab (2)
Related Links
Preparing a system for conversion from tower mode to rack mode
Installing the control panel assembly
Installing the control panel assembly
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
Steps
1.
Replace the blank information tag in the new control panel with the information tag retained from
the old control panel.
NOTE: Information tag lists system information such as Service Tag, NIC, MAC address, and so
on.
2.
To install the information tag, push the information tag into the control-panel slot.
3.
Connect the control panel cable and the control panel USB cable to the control panel module.
4.
Align and insert the control panel into the control panel slot in the chassis.
5.
Secure the control panel to the chassis using the screw.
6.
Connect the control panel cable and the control panel USB cable to the system board.
Next steps
1.
Follow the procedure listed in After working inside your system.
131
Related Links
Preparing a system for conversion from tower mode to rack mode
Removing the control panel assembly
Removing the control panel assembly cover
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the control panel assembly.
Steps
1. Unhook the tab adjacent to the power button.
2.
Unhook the tab on the bottom of the control panel assembly cover.
3.
Pull the control panel assembly cover to detach it from the control panel.
Figure 58. Removing and installing the control panel assembly cover for system with LCD panel
132
Figure 59. Removing and installing the control panel assembly cover for system with LED panel
1.
tab (3)
3.
slot (3)
2.
control panel assembly cover
Related Links
Removing the control panel assembly
Preparing a system for conversion from tower mode to rack mode
Installing the control panel assembly cover
Installing the control panel assembly cover
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that you read the Safety instructions.
Steps
1. Align the three tabs on the control panel assembly cover with the slots on the control panel.
2.
Push the cover until the tabs lock into place.
Next steps
1.
Install the control panel assembly.
2.
Follow the procedure listed in After working inside your system.
Related Links
Installing the control panel assembly
Preparing a system for conversion from tower mode to rack mode
Removing the control panel assembly cover
133
Removing the control-panel board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
3.
Follow the procedure listed in Before working inside your system.
4.
Remove the control panel assembly.
5.
Remove the control panel assembly cover.
Steps
1. Remove the screws securing the control-panel board to the control panel.
2.
Lift the control-panel board until the control-panel board disengages from the slots on the control
panel. .
3.
Slide the control-panel board toward the back of the control panel and lift the control-panel board
away from the control panel.
Figure 60. Removing and installing the control-panel board for systems with hot-swappable hard drives
134
Figure 61. Removing and installing the control-panel board for systems with cabled hard drives
1.
control-panel board
2.
screw (3)
Related Links
Installing the control-panel board
Installing the control-panel board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
Steps
1.
Align the control-panel board with the control panel.
CAUTION: Take care not to damage the mylar covering the ID switch.
2.
Slide the control-panel board toward the front of the control panel to lock the slide tabs and screw
holes into the respective slots on the control panel.
3.
Install the three screws to secure the control-panel board to the control panel.
Next steps
1.
Install the control-panel assembly cover.
135
2.
Install the control panel assembly.
3.
Follow the procedure listed in After working inside your system.
Related Links
Installing the control panel assembly cover
Installing the control panel assembly
Removing the control-panel board
Removing the LCD module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
3.
Follow the procedure listed in Before working inside your system.
4.
Remove the control-panel assembly.
5.
Remove the control panel assembly cover.
Steps
1. Disconnect the LCD cable. Perform the following steps to disconnect the LCD cable:
a. Pull the retention tab that secures the LCD cable to the LCD cable connector on the control
panel board.
b. Pull the LCD cable out of the LCD cable connector.
2.
Remove the screw securing the LCD module to the control panel.
3.
Remove the LCD module out of the control panel assembly.
136
Figure 62. Removing and Installing the LCD Module
1.
LCD module
2.
retention tab
3.
LCD cable
4.
screw
5.
LCD cable connector
Related Links
Removing the control panel assembly
Removing the control panel assembly cover
Installing the LCD module
Installing the LCD module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
Steps
1. Align the LCD module with the LCD module slot and insert the LCD module into the control panel.
2.
Secure the LCD module to the control panel using the screw.
Next steps
1.
Install the control panel assembly cover.
2.
Connect the LCD cable, the control panel cable and the control panel USB cable to the control
panel board.
137
3.
Install the control panel assembly.
4.
Connect the control panel cable, the LCD cable and the control panel USB cable to the system
board.
5.
Follow the procedure listed in After working inside your system.
Related Links
Installing the control panel assembly cover
Installing the control panel assembly
Removing the LCD module
Removing the VGA module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the control panel assembly.
4.
Remove the control panel assembly cover.
Steps
Release the hooks securing the VGA module to the control panel board and remove the VGA
module.
Figure 63. Removing and installing the VGA module
1.
VGA module
2.
control panel
3.
hook (2)
4.
VGA connector on the control panel
board
Related Links
Removing the control panel assembly
138
Removing the control panel assembly cover
Installing the VGA module
Installing the VGA module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that you read the Safety instructions.
Steps
1. Align the slots on the VGA module with the VGA connector and hooks on the control panel board.
2.
Press down on the VGA module until the hooks snap into place.
3.
Install the control panel assembly cover.
4.
Install the control panel.
Next steps
1.
Install the control panel assembly cover.
2.
Install the control panel assembly.
3.
Follow the procedure listed in After working inside your system.
Related Links
Installing the control panel assembly cover
Installing the control panel assembly
Preparing a system for conversion from tower mode to rack mode
Removing the VGA module
System board
Removing the system board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
3.
Follow the procedure listed in Before working inside your system.
139
CAUTION: If you are using the Trusted Program Module (TPM) with an encryption key, you
may be prompted to create a recovery key during program or System Setup. Be sure to
create and safely store this recovery key. If you replace this system board, you must supply
the recovery key when you restart your system or program before you can access the
encrypted data on your hard drives.
CAUTION: Do not attempt to remove the TPM plug-in module from the motherboard. Once
the TPM plug-in module is installed, it is cryptographically bound to that specific
motherboard. Any attempt to remove an installed TPM plug-in module breaks the
cryptographic binding, and it cannot be re-installed or installed on another motherboard.
4.
Remove the following:
a.
expansion card holder
b.
cooling shroud
c.
internal dual SD module
d.
internal USB key (if installed)
e.
internal cooling fan
f.
iDRAC ports card (if installed)
g.
heat sink(s)
h.
processors(s)
CAUTION: To prevent damage to the processor pins when replacing a faulty system
board, ensure that you cover the processor socket with the processor protective cap.
i.
memory modules
Steps
1. Disconnect all cables from the system board.
CAUTION: Take care not to damage the system identification button while removing the
system board from the chassis.
2.
140
Remove the screws that secure the system board to the chassis.
Figure 64. Removing and installing the screws on the system board
1.
screws (9)
CAUTION: Do not lift the system board assembly by holding a memory module, processor, or
other components.
141
Figure 65. Removing the system board
1.
system board
2.
t-handle posts (2)
3.
Hold the t-handle posts and slide the system board toward the front of the system.
4.
Hold the t-handle posts and lift the system board out of the chassis.
Related Links
Removing the expansion card holder
Removing the cooling shroud
Removing the internal dual SD module
Removing the internal cooling fan
Removing the iDRAC ports card
Removing a processor
Removing memory modules
Installing the system board
142
Installing the system board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
3.
Follow the procedure listed in Before working inside your system.
Steps
1. Unpack the new system board assembly.
CAUTION: Do not lift the system board assembly by holding a memory module, processor, or
other components.
2.
Hold the posts and lower the system board into the chassis.
3.
Push the system board toward the back of the chassis such that the ports on the system board align
with the corresponding slots on the chassis.
4.
Install the screws to secure the system board to the chassis.
Next steps
1.
Install the Trusted Platform Module (TPM). For information on how to install TPM, see Installing the
Trusted Platform Module. For information on TPM, see Trusted Platform Module.
2.
Replace the following:
3.
a.
processors(s) and heat sink(s)
b.
internal USB key (if required)
c.
internal dual SD module
d.
cooling shroud
e.
internal cooling fan
f.
expansion card holder
g.
iDRAC ports card
Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured
using the cable securing bracket.
4.
Follow the procedure listed in After working inside your system.
5.
Ensure that you:
a.
Use the Easy Restore feature to restore the service tag. For more information, see Easy Restore.
b.
If the service tag is not backed up in the backup flash device, enter the system service tag
manually. For more information, see Entering the system service tag.
c.
Update the BIOS and iDRAC versions.
d.
Re-enable the Trusted Platform Module (TPM). For more information, see Re-enabling the TPM
for BitLocker users or Re-enabling the TPM for TXT users.
Related Links
Installing a processor
143
Installing the internal dual SD module
Installing the cooling shroud
Installing the internal cooling fan
Installing the expansion card holder
Installing the iDRAC ports card
Removing the system board
Restoring the Service Tag using Easy Restore
Use the Easy Restore feature if you do not know the Service Tag of your system. The Easy Restore feature
allows you to restore your system’s Service Tag, license, UEFI configuration, and the system configuration
data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS
detects a new system board and the Service Tag in the backup flash device, BIOS prompts the user to
restore the backup information.
1.
Turn on the system.
If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS
displays the Service Tag, the status of the license, and the UEFI Diagnostics version.
2.
Do one of the following:
•
Press Y to restore the Service Tag, license, and diagnostics information.
•
Press N to navigate to the Lifecycle Controller based restore options.
•
Press <F10> to restore data from a previously created Hardware Server Profile.
After the restore process is complete, BIOS prompts to restore the system configuration data.
3.
Do one of the following:
•
Press Y to restore the system configuration data.
•
Press N to use the default configuration settings.
After the restore process is complete, the system restarts.
Entering the system Service Tag using System Setup
If you know the system Service Tag, use the System Setup menu to enter the Service Tag.
1.
Turn on the system.
2.
Press <F2> to enter the System Setup.
3.
Click Service Tag Settings.
4.
Enter the Service Tag.
NOTE: You can enter the only when the Service Tag field is empty. Ensure that you enter the
correct Service Tag. Once the Service Tag is entered, it cannot be updated or changed.
5.
Click Ok.
6.
Import your new or existing iDRAC Enterprise license.
For more information, see Integrated Dell Remote Access Controller User's Guide, at dell.com/
esmmanuals.
144
Trusted Platform Module
The Trusted Platform Module (TPM) is used to generate/store keys, protect/authenticate passwords, and
create/store digital certificates. TPM can also be used to enable the BitLocker hard drive encryption
feature in Windows Server.
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board.
Once the TPM is installed, it is cryptographically bound to that specific system board. Any
attempt to remove an installed TPM breaks the cryptographic binding, and it cannot be reinstalled or installed on another system board.
Installing the Trusted Platform Module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that you read the Safety instructions.
Steps
1. Align the edge connectors on the TPM with the slot on the TPM connector.
2.
Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system
board.
3.
Press the plastic bolt until the bolt snaps into place.
145
Figure 66. Installing the TPM
1.
TPM
2.
TPM connector
3.
slot on the TPM connector
4.
plastic bolt
5.
slot on the system board
Re-enabling the TPM for BitLocker users
Initialize the TPM.
For more information on initializing the TPM, see http://technet.microsoft.com/en-us/library/
cc753140.aspx.
The TPM Status changes to Enabled, Activated.
Re-enabling the TPM for TXT users
1.
While booting your system, press <F2> to enter System Setup.
2.
In the System Setup Main Menu, click System BIOS → System Security Settings.
3.
In the TPM Security option, select On with Pre-boot Measurements.
4.
In the TPM Command option, select Activate.
5.
Save the settings.
6.
Restart your system.
7.
Enter System Setup again.
8.
In the System Setup Main Menu, click System BIOS → System Security Settings.
9.
In the Intel TXT option, select On.
146
System top cover
Do not remove the system top cover unless you are converting the system from tower to rack mode.
Removing the system top cover
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
3.
Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet and peripherals.
4.
Remove the system cover.
Steps
1. Remove the screws that secure the top cover to the chassis.
2.
Slide the cover toward the back of the system and lift it from the system.
Figure 67. Removing the installing the system top cover
1.
system top cover
2.
screw (3)
Related Links
Removing the system cover
147
Installing the system top cover
Preparing a system for conversion from tower mode to rack mode
Installing the system top cover
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
Steps
1. Align the tabs under the top cover with the slots on the top of the chassis.
2.
Slide the cover toward the front of the system until the screw holes on the cover aligns with the
holes on the chassis.
3.
Secure the cover onto the chassis using the screws.
Next steps
1.
Install the system cover.
2.
Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
148
5
Converting the system from tower mode
to rack mode
Your system can be converted from the tower mode to the rack mode.
To convert your system from the tower mode to the rack mode, you require the tower to rack
conversion kit, which contains the following items:
•
Rack ears (left and right) with three screws each
•
VGA module included with the control panel for rack mode
•
A pair of rails (optional)
Safety instructions
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Do not attempt to convert your system into a rack unless authorized by Dell. Only
customers certified by Dell for tower to rack conversion can convert a tower system into a rack
system.
NOTE: For specific caution statements and procedures, see the rack installation documentation for
your system at dell.com/poweredgemanuals. For complete safety and regulatory information, see
the safety instructions that shipped with your system.
Observe the following precautions for stability and safety of the system in rack mode:
•
Before installing your equipment in a rack, install the front and side rack stabilizers. Failure to install
stabilizers can allow the rack to tip over.
•
Always load from the bottom up, and load the heaviest items first.
•
Do not overload the AC power supply branch circuit that provides power to the rack.
Preparing a system for conversion from tower mode to
rack mode
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
3.
Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet and peripherals.
149
4.
Lay the system on a flat and stable surface.
5.
If installed, remove the system feet or caster wheels.
6.
Remove the system cover.
Steps
1.
Remove the control panel assembly from the chassis.
2.
Remove the control panel assembly cover.
3.
Install the VGA module.
4.
Install the control panel assembly cover for rack mode into the control panel assembly.
5.
Remove the system top cover.
6.
Install the control panel assembly for rack mode into the chassis.
7.
To attach the rack ears, follow the steps below:
a. Align the three screw holes on the right rack ear with the screw holes on the right side of the rack
system.
b. Install the three screws using a #2 Phillips screwdriver.
Figure 68. Removing and installing the rack ears
1. front panel
2. rack ears (2)
3. screws for each rack ear (3)
Next steps
1.
Install the system cover.
2.
Install the system in a rack. For more information, see the system’s Rack Installation Guide at
dell.com/poweredgemanuals.
150
Related Links
Removing the system feet
Removing caster wheels
Removing the system cover
Removing the control panel assembly
Removing the control panel assembly cover
Installing the VGA module
Installing the control panel assembly cover
Removing the system top cover
Installing the control panel assembly
151
Troubleshooting your system
6
Safety first—for you and your system
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Troubleshooting system startup failure
If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot
Manager, the system hangs. The reverse is also true. You must boot to the same boot mode in which you
installed the operating system.
For all other startup issues, note the system messages that appear on the screen.
Troubleshooting external connections
Ensure that all external cables are securely attached to the external connectors on your system before
troubleshooting any external devices.
Troubleshooting the video subsystem
1.
Check the system and power connections to the monitor.
2.
Check the video interface cabling from the system to the monitor.
3.
Run the appropriate diagnostic test.
If the tests run successfully, the problem is not related to video hardware.
If the tests fail, see Getting Help.
Troubleshooting a USB device
About this task
Use the following steps to troubleshoot a USB keyboard/mouse. For other USB devices, go to step 7.
Steps
1. Disconnect the keyboard and mouse cables from the system and reconnect them.
2.
152
If the problem persists, connect the keyboard/mouse to the USB port(s) on the opposite side of the
system.
3.
If the problem is resolved, restart the system, enter the System Setup, and check if the nonfunctioning USB ports are enabled.
Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved
(older operating systems may not support USB 3.0).
4.
In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or
Standard OS Use.
5.
Replace the keyboard/mouse with a working keyboard/mouse.
If the problem is not resolved, proceed to the next step to begin troubleshooting other USB devices
attached to the system.
6.
Power down all attached USB devices and disconnect them from the system.
7.
Restart the system and, if your keyboard is functioning, enter the System Setup.
8.
Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options.
9.
Check if USB 3.0 is enabled in System Setup. If it is enabled, disable it and restart your system.
If your keyboard is not functioning, you can also use remote access.
10. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the
BIOS to the default settings.
11. In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or
Standard OS Use.
12. Reconnect and power on each USB device one at a time.
13. If a USB device causes the same problem, power down the device, replace the USB cable with a
known good cable, and power up the device.
Next steps
If all troubleshooting fails, see Getting Help.
Troubleshooting iDRAC Direct (USB XML configuration)
For information on USB storage device and server configuration, see the Integrated Dell Remote Access
Controller User's Guide at dell.com/esmanuals.
Steps
1.
Ensure your USB storage device is connect to the front USB Management Port, identified by
icon.
2.
Ensure your USB storage device is configured with an NTFS or a FAT32 file system with only one
partition.
3.
Verify that the USB storage device is configured correctly. For more information on configuring the
USB storage device, see the Integrated Dell Remote Access Controller User's Guide at dell.com/
esmanuals.
4.
In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or
iDRAC Direct Only.
5.
Make sure the iDRAC Managed: USB XML Configuration option is either Enabled or Enabled only
when the server has default credential settings.
6.
Remove and re-insert the USB storage device.
7.
If import operation does not work, try with a different USB storage device.
Next steps
If all troubleshooting fails, see Getting help.
153
Troubleshooting iDRAC Direct (laptop connection)
For information on USB laptop connection and server configuration, see the Integrated Dell Remote
Access Controller User's Guide at dell.com/esmanuals.
Steps
1.
Make sure your laptop is connected to the front USB Management Port, identified by
a USB Type A/A cable.
2.
In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or
iDRAC Direct Only.
3.
If the laptop is running the Windows operating system, ensure the iDRAC Virtual USB NIC device
driver is installed.
4.
If the driver is installed, ensure you are not connected to any network through WiFi or cabled
ethernet as iDRAC Direct uses a non-routable address.
icon with
Next steps
If all troubleshooting fails, see Getting help.
Troubleshooting a serial I/O device
Steps
1. Turn off the system and any peripheral devices connected to the serial port.
2.
Swap the serial interface cable with a working cable, and turn on the system and the serial device.
If the problem is resolved, replace the interface cable with a known good cable.
3.
Turn off the system and the serial device, and swap the serial device with a comparable device.
4.
Turn on the system and the serial device.
Next steps
If the problem persists, see Getting Help.
Troubleshooting a NIC
Steps
1. Run the appropriate diagnostic test. See Using System Diagnostics for available diagnostic tests.
2.
Restart the system and check for any system messages pertaining to the NIC controller.
3.
Check the appropriate indicator on the NIC connector:
• If the link indicator does not light, check all cable connections.
• If the activity indicator does not light, the network driver files might be damaged or missing.
Remove and reinstall the drivers if applicable. See the NIC documentation.
•
•
If applicable, change the autonegotiation setting.
Use another connector on the switch or hub.
4.
Ensure that the appropriate drivers are installed and the protocols are bound. See the NIC
documentation.
5.
Enter the System Setup and confirm that the NIC ports are enabled on the Integrated Devices
screen.
6.
Ensure that the NICs, hubs, and switches on the network are all set to the same data transmission
speed and duplex. See the documentation for each network device.
154
7.
Ensure that all network cables are of the proper type and do not exceed the maximum length.
Next steps
If all troubleshooting fails, see Getting Help.
Troubleshooting a wet system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the system cover.
3.
Remove the following components from the system:
•
hard drives
•
hard-drive backplane
•
USB memory key
•
hard-drive tray
•
cooling shroud
•
expansion-card risers (if present)
•
expansion cards
•
power supply unit(s)
•
cooling-fan assembly (if present)
•
cooling fans
•
processor(s) and heat sink(s)
4.
• memory modules
Let the system dry thoroughly for at least 24 hours.
5.
Reinstall the components you removed in step 3.
6.
Install the system cover.
7.
Turn on the system and attached peripherals.
If the system does not start properly, see Getting Help.
8.
If the system starts properly, shut down the system, and reinstall all the expansion cards that you
removed.
9.
Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
Next steps
If the tests fail, see Getting Help.
155
Troubleshooting a damaged system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the system cover.
3.
Ensure that the following components are properly installed:
•
Cooling shroud
•
Expansion-card risers (if present)
•
Expansion cards
•
Power supply(s)
•
Cooling-fan assembly (if present)
•
Cooling fans
•
Processor(s) and heat sink(s)
•
Memory modules
•
Hard-drive carriers
4.
• Hard-drive backplane
Ensure that all cables are properly connected.
5.
Install the system cover.
6.
Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
Next steps
If the tests fail, see Getting Help.
Troubleshooting the system battery
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may
lose its system configuration information. This situation is caused by a defective battery.
NOTE: Some software may cause the system time to speed up or slow down. If the system seems
to operate normally except for the time kept in the System Setup, the problem may be caused by
software rather than by a defective battery.
156
Steps
1. Re-enter the time and date in the System Setup.
2.
Turn off the system and disconnect it from the electrical outlet for at least one hour.
3.
Reconnect the system to the electrical outlet and turn on the system.
4.
Enter the System Setup.
If the date and time are not correct in the System Setup, check the SEL for system battery messages.
Next steps
If the problem persists, see Getting Help.
Troubleshooting power supply units
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Power source problems
1.
Press the power button to ensure that your system is turned on. If the power indicator does not light
up when the power button is pressed, press the power-on button firmly.
2.
Plug in another working device to ensure that the system board is not faulty.
3.
Ensure that no loose connections exist.
For example, loose power cables.
4.
Ensure that the power source meets applicable standards.
5.
Ensure that there are no short circuits.
6.
Have a qualified electrician check the line voltage to ensure that it meets the required specifications.
Power supply unit problems
1.
Ensure that no loose connections exist.
For example, loose power cables.
2.
Ensure that the power supply handle/LED indicates that the power supply is working properly.
For more information on power supply indicators, see Indicator codes for redundant power supply.
3.
If you have recently upgraded your system, ensure that the power supply unit has enough power to
support the new system.
4.
If you have a redundant power supply configuration, ensure that both the power supply units are of
the same type and wattage.
If the LED You may have to upgrade to a higher wattage power supply unit.
5.
Ensure that you use only power supply units with the Extended Power Performance (EPP) label on
the back.
6.
Reseat the power supply unit.
NOTE: After installing a power supply unit, allow several seconds for the system to recognize
the power supply unit and determine if it is working properly.
If the problem persists, see Getting Help.
157
Troubleshooting cooling problems
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that the following conditions exist:
•
System cover, cooling shroud, EMI filler panel, or back-filler bracket is not removed.
•
Ambient temperature is not too high.
•
External airflow is not obstructed.
•
A cooling fan is not removed or has not failed.
•
The expansion card installation guidelines have been followed.
Additional cooling can be added by one of the following methods:
From the iDRAC Web GUI:
1.
Click Hardware → Fans → Setup.
2.
From the Fan Speed Offset drop-down list, select the cooling level needed or set the minimum fan
speed to a custom value.
From F2 System Setup
1.
Select iDRAC Settings → Thermal, and set a higher fan speed from the fan speed offset or minimum
fan speed.
From RACADM commands
1.
Run the command racadm help system.thermalsettings
For more information, see the Integrated Dell Remote Access Controller User's Guide at dell.com/
esmmanuals.
Troubleshooting cooling fans
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system’s
management software, allowing you to easily identify and replace the proper fan by noting the fan
numbers on the cooling fan assembly.
Steps
1. Remove the system cover.
2.
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Reseat the fan or the fan's power cable.
3.
Install the system cover.
4.
Restart your system.,
Next steps
If the problem persists, see Getting Help.
Troubleshooting system memory
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. If the system is operational, run the appropriate diagnostic test. See Using system diagnostics for
available diagnostic tests.
If diagnostics indicate a fault, follow the corrective actions provided by the diagnostic program.
2.
If the system is not operational, turn off the system and attached peripherals, and unplug the system
from the power source. Wait at least 10 seconds and then reconnect the system to the power
source.
3.
Turn on the system and attached peripherals and note the messages on the screen.
If an error message is displayed indicating a fault with a specific memory module, go to step 12.
4.
Enter the System Setup and check the system memory setting. Make any changes to the memory
settings, if needed.
If the memory settings match the installed memory but the problem still persists, go to step 12.
5.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
6.
Remove the system cover.
7.
Check the memory channels and ensure that they are populated correctly.
NOTE: See the system event log or system messages for the location of the failed memory
module. Reinstall the memory device.
8.
Reseat the memory modules in their sockets.
9.
Install the system.
10. Enter the System Setup and check the system memory setting.
If the problem is not resolved, proceed with the next step.
11. Remove the system cover.
12. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace
the module with a known good memory module.
13. To troubleshoot an unspecified faulty memory module, replace the memory module in the first
DIMM socket with a module of the same type and capacity.
If an error message is displayed on the screen, this may indicate a problem with the installed DIMM
type(s), incorrect DIMM installation, or defective DIMM(s). Follow the on-screen instructions to
resolve the problem. See General memory module installation guidelines.
14. Install the system cover.
15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the
front of the system.
159
16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed.
Next steps
If the problem persists after all memory modules have been checked, see Getting Help.
Troubleshooting an internal USB key
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Enter the System Setup and ensure that the USB key port is enabled on the Integrated Devices
screen.
2.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3.
Remove the system cover.
4.
Locate the USB key and reseat it.
5.
Install the system cover.
6.
Turn on the system and attached peripherals and check if the USB key is functioning.
7.
If the problem is not resolved, repeat step 2 and step 3.
8.
Insert a different USB key that you know works properly.
9.
Install the system cover.
Next steps
If the problem is not resolved, see Getting Help.
Troubleshooting an SD card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch
is turned on, the SD card is not writeable.
Steps
1. Enter the System Setup and ensure that the Internal SD Card Port is enabled.
2.
Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
3.
Remove the system cover.
160
NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the
system. On the next restart, the system displays a message indicating the failure. If redundancy
is enabled at the time of SD card failure, a critical alert will be logged and chassis health will
degrade.
4.
Replace the failed SD card with a new SD card.
5.
Install the system cover.
6.
Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
7.
Enter the System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy
mode is set to the required mode.
Verify that correct SD slot is set as Primary SD Card.
8.
Check if the SD card is functioning properly.
9.
If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the
system will prompt you to perform a rebuild.
NOTE: The rebuild will always be sourced from the primary SD card to the secondary SD card.
Perform the rebuild of the SD card as necessary.
Troubleshooting an optical drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Try using a different CD or DVD.
2.
Enter the System Setup and ensure that the integrated SATA controller and the drive's SATA port are
enabled.
3.
Run the appropriate diagnostic test.
4.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5.
If installed, remove the front bezel.
6.
Remove the system cover.
7.
Ensure that the interface cable is securely connected to the optical drive and to the controller.
8.
Ensure that a power cable is properly connected to the drive.
9.
Install the system cover.
Next steps
If the problem is not resolved, see Getting Help.
161
Troubleshooting a tape backup unit
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1.
Use a different tape cartridge.
2.
Ensure that the device drivers for the tape backup unit are installed and are configured correctly. See
your tape drive documentation for more information about device drivers.
3.
Reinstall the tape-backup software as instructed in the tape-backup software documentation.
4.
Ensure that the interface cable of the tape drive is connected to the external port on the controller
card.
5.
Perform the following steps to ensure that the controller card is properly installed:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b. Remove the system cover.
c. Reseat the controller card in the expansion card slot.
d. Install the system cover.
e. Turn on the system and attached peripherals.
6.
Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
Next steps
If you cannot resolve the problem, see Getting Help.
Troubleshooting a hard drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you
proceed, back up all files on the hard drive.
Steps
1.
Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
Depending on the results of the diagnostics test, proceed as needed through the following steps.
2.
If your system has a RAID controller and your hard drives are configured in a RAID array, perform the
following steps:
a. Restart the system and press <F10> during system startup to run the Lifecycle Controller, and
then run the Hardware Configuration wizard to check the RAID configuration.
See the Lifecycle Controller documentation or online help for information on RAID configuration.
b. Ensure that the hard drive(s) are configured correctly for the RAID array.
162
c. Take the hard drive offline and reseat the drive.
d. Exit the configuration utility and allow the system to boot to the operating system.
3.
Ensure that the required device drivers for your controller card are installed and are configured
correctly. See the operating system documentation for more information.
4.
Restart the system and enter the System Setup.
5.
Verify that the controller is enabled and the drives are displayed in the System Setup.
Next steps
If the problem persists, try troubleshooting the expansion cards or see Getting Help.
Troubleshooting a storage controller
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: When troubleshooting a SAS or PERC controller, see the documentation for your operating
system and the controller.
1.
Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
2.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3.
Remove the system cover.
4.
Verify that the installed expansion cards are compliant with the expansion card installation
guidelines.
5.
Ensure that each expansion card is firmly seated in its connector.
6.
Install the system cover.
7.
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
8.
If the problem is not resolved, turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
9.
Remove the system cover.
10. Remove all expansion cards installed in the system.
11.
Install the system cover.
12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If the tests
fail, see Getting Help.
14. For each expansion card you removed in step 10, perform the following steps:
a.
Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b.
Remove the system cover.
c.
Reinstall one of the expansion cards.
d.
Install the system cover.
e.
Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
If the tests fail, see Getting Help.
163
Troubleshooting expansion cards
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: When troubleshooting an expansion card, see the documentation for your operating system
and the expansion card.
Steps
1. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
2.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3.
Remove the system cover.
4.
Ensure that each expansion card is firmly seated in its connector.
5.
Install the system cover.
6.
If the problem is not resolved, turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
7.
Remove the system cover.
8.
Remove all expansion cards installed in the system.
9.
Install the system cover.
If the tests fail, see Getting Help.
10. For each expansion card you removed in step 8, perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
e. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
Next steps
If the problem persists, see Getting Help.
Troubleshooting processors
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Run the appropriate diagnostics test. See Using System Diagnostics for available diagnostic tests.
2.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3.
Remove the system cover.
164
4.
Ensure that the processor and heat sink are properly installed.
5.
Install the system cover.
6.
Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
Next steps
If the problem persists, see Getting Help.
System messages
For a list of event and error messages generated by the system firmware and agents that monitor system
components, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals.
Warning messages
A warning message alerts you to a possible problem and prompts you to respond before the system
continues a task. For example, before you format a hard drive, a message warns you that you may lose all
data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing
y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating system. For more
information, see the documentation that accompanied the operating system or application.
Diagnostic messages
The system diagnostic utilities may issue messages if you run diagnostic tests on your system. See Using
system diagnostics. for more information about system diagnostics.
Alert messages
The systems management software generates alert messages for your system. Alert messages include
information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For
more information, see the systems management software documentation.
165
Using system diagnostics
7
If you experience a problem with your system, run the system diagnostics before contacting Dell for
technical assistance. The purpose of running system diagnostics is to test your system hardware without
requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service
and support personnel can use the diagnostics results to help you solve the problem.
Dell Embedded System Diagnostics
NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System
Assessment (ePSA) diagnostics.
The embedded system diagnostics provides a set of options for particular device groups or devices
allowing you to:
•
Run tests automatically or in an interactive mode
•
Repeat tests
•
Display or save test results
•
Run thorough tests to introduce additional test options to provide extra information about the failed
device(s)
•
View status messages that inform you if tests are completed successfully
•
View error messages that inform you of problems encountered during testing
When to use the Embedded System Diagnostics
If a major component or device in the system does not operate properly, running the embedded system
diagnostics may indicate component failure.
Running the Embedded System Diagnostics from Boot Manager
1.
As the system boots, press <F11>.
2.
Use the up and down arrow keys to select System Utilities → Launch Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the
system. The diagnostics starts executing the tests on all the detected devices.
Running the Embedded System Diagnostics from the Dell Lifecycle
Controller
1.
2.
As the system boots, press <F11>.
Select Hardware Diagnostics → Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the
system. The diagnostics starts executing the tests on all the detected devices.
166
System diagnostic controls
Menu
Description
Configuration
Displays the configuration and status information of all detected devices.
Results
Displays the results of all tests that are executed.
System health
Provides the current overview of the system performance.
Event log
Displays a time-stamped log of the results of all tests run on the system. This is
displayed if at least one event description is recorded.
For information about embedded system diagnostics, see the ePSA Diagnostics Guide (Notebooks,
Desktops and Servers) at dell.com/support/home.
167
Jumpers and connectors
System board connectors
Figure 69. System board connectors
Ite
m
Connector
Description
1
SYS_PWR_CONN (P1)
Power connector
2
FP_USB
Control panel USB connector
3
PIB_CONN
PIB signal connector
4
SATA_CDROM
Optical drive SATA connector
5
SATA_TBU
Tape drive SATA connector
168
8
Ite
m
Connector
Description
6
J_SATA_B
SATA connector B
7
CTRL_PNL
Control panel interface connector
8
J_SATA_A
SATA connector A
9
INT_USB_3.0
Internal USB connector
10
TPM_MODULE
Trusted Platform Module (TPM) connector
11
J_PSWD_NVRAM
See System Board Jumper Settings
12
SLOT1 PCIE_G2_X4
(PCH)
PCIe card connector 1
13
SLOT2 PCIE_G2_ X1
(PCH)
PCIe card connector 2
14
SLOT3 PCIE_G3_X16
(CPU1)
PCIe card connector 3
15
SLOT4 PCIE_G3_X16
(CPU1)
PCIe card connector 4
16
SLOT5 PCIE_G3_X8
(CPU2)
PCIe card connector 5
17
SLOT6 PCIE_G3_X8
(CPU2)
PCIe card connector 6
18
BATTERY
System battery
19
FAN1
Internal cooling fan connector
20
FAN2
External cooling fan connector
21
B1, B2
Memory module sockets
22
J_AMEA
Advanced Management Enablement Adapter (AMEA) connector
23
B4, B3
Memory module sockets
24
CPU2
Processor 2
25
PWR_CONN_C (P3)
CPU2 power connector
26
CPU1
Processor 1
27
IDSDM
Internal dual SD module connector
28
INTRUSION
Intrusion switch connector
29
A1, A5, A2, A6
Memory module sockets
30
PWR_CONN_B (P2)
CPU1 power connector
31
A8, A4, A7, A3
Memory module sockets
32
ACT_LED
Front-panel hard-drive LED controller connector
33
BP_SIG
Backplane signal connector
169
Ite
m
Connector
Description
34
ODD_PWR
Optical drive power connector
System board jumper settings
For information on resetting the password jumper to disable a password, see Disabling a Forgotten
Password.
Table 5. System board jumper settings
Jumper
Setting
PWRD_EN
Description
The password reset feature is enabled (pins 2–4).
The password reset feature is disabled (pins 4–6).
The iDRAC local access is unlocked at the next AC
power cycle.
NVRAM_CLR
The configuration settings are retained at the next
system boot (pins 3–5).
The configuration settings are cleared at system
boot (pins 1–3).
Disabling a forgotten password
The system's software security features include a system password and a setup password. The password
jumper enables these password features or disables them and clears any password(s) currently in use.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
2.
Open the system.
3.
Move the jumper on the system-board jumper from pins 4 and 6 to pins 2 and 4.
4.
Close the system.
The existing passwords are not disabled (erased) until the system boots with the jumper on pins 2
and 4. However, before you assign a new system and/or setup password, you must move the jumper
back to pins 4 and 6.
NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 4, the
system disables the new password(s) the next time it boots.
5.
Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
6.
Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
170
7.
Open the system.
8.
Move the jumper on the system-board jumper from pins 2 and 4 to pins 4 and 6.
9.
Close the system.
10. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
11. Assign a new system and/or setup password.
171
Technical Specifications
9
Physical
Height
443.3 mm (17.45 inch) with feet
430.3 mm (16.94 inch) without feet
Width
304.5 mm (11.98 inch) with feet opened
218 mm (8.58 inch) with feet closed
Depth
542.2 mm (21.35 inch) without bezel
558.6 mm (21.99 inch) with bezel
Weight (maximum configuration)
30.16 kg (66.49 lb)
Processor
Processor type
One or two Intel Xeon processors E5-2600 v3
product family
Expansion Bus
Bus type
PCI Express Generation 2 and 3
Expansion slots
(Slot 1) One full-height, half-length x4 PCIe Gen2
card slot connected to Platform Controller Hub
(PCH)
(Slot 2) One full-height, half-length x1 PCIe Gen2
card slot connected to PCH
(Slot 3) One full-height, full-length x16 PCIe Gen3
card slot connected to processor 1
(Slot 4) One full-height, full-length x16 PCIe Gen3
card slot connected to processor 1
(Slot 5) One full-height, half-length x8 PCIe Gen3
card slot connected to processor 2
(Slot 6) One full-height, half-length x8 PCIe Gen3
card slot connected to processor 2
172
Memory
Architecture
1333 MT/s, 1600 MT/s, 1866 MT/s, or 2133 MT/s
DDR4 Registered DIMMs
Support for advanced ECC or memory optimized
operation
Memory module sockets
Twelve 288-pin
Memory module capacities (RDIMMs)
4 GB (single-rank), 8 GB (single- and dual-rank), 16
GB (single- and dual-rank), and 32 GB (single- and
dual-rank)
Minimum RAM
4 GB with a single processor
8 GB with a dual processor
Maximum RAM
Up to 192 GB with single processor
Up to 384 GB with dual processor
Power
AC power supply (per power supply)
Wattage
450 W, 495 W, 750 W, or 1100 W
Power rating per power supply unit
1100 W (Platinum) AC (100 – 240 V, 50/60 Hz, 12
A – 6.5 A)
750 W (Platinum) AC (100 – 240 V, 50/60 Hz, 10 A
– 5 A)
495 W (Platinum) AC (100 – 240 V, 50/60 Hz, 6.5
A – 3 A)
450 W (Bronze) AC (100 – 240 V, 50/60 Hz, 6.5 A
– 3.5 A)
Heat dissipation
NOTE: Heat dissipation is calculated using
the power supply wattage rating.
1871 BTU/hr maximum (450 W power supply)
1908 BTU/hr maximum (495 W power supply)
2891 BTU/hr maximum (750 W power supply)
4100 BTU/hr maximum (1100 W power supply)
Voltage
100–240 V AC, autoranging, 50/60 Hz
NOTE: This system is also designed to be
connected to IT power systems with a phase
to phase voltage not exceeding 230 V.
173
Drives
Hard drives
Four–hard-drive systems
Up to four 3.5 inch, internal, cabled SATA, or
nearline SAS hard drives.
Eight–hard-drive systems
Up to eight 3.5 inch, internal, hot-swappable SATA,
or nearline SAS hard drives.
NOTE: 2.5 inch hard drives in 3.5 inch carriers
are supported for SAS, and SATA SSD hard
drives.
Sixteen–hard-drive systems
Optical drive
Up to sixteen 2.5 inch, internal, hot-swappable
SATA, nearline SAS, SAS, or SATA SSD hard drives.
One optional SATA DVD-ROM drive or DVD+/-RW
drive.
NOTE: If your system is installed with a
double-width GPU card, the system supports
only one 5.25 inch removable media storage
device.
Tape drive
Up to two optional 5.25 inch tape drive.
NOTE: If your system is installed with a
double-width GPU card, the system supports
only one 5.25 inch removable media storage
device.
Connectors
Back
NIC
Two 10/100/1000 Mbps
Serial
DB-9 Serial Port connector
USB
Six Hi-Speed USB Host (five USB 2.0 and one USB
3.0)
Video
15-pin VGA
iDRAC8
One optional 1 GbE Ethernet
SD vFlash
One optional SD vFlash memory card
Front
USB
Two Hi-Speed USB Host (One USB 2.0 and one USB
3.0)
Video
15-pin VGA
NOTE: The front VGA port is available only with
the rack configuration.
174
Connectors
Internal
USB
One 9-pin, USB 3.0-compliant
Internal Dual SD Module
Two optional flash memory card slots with the
internal SD module
NOTE: One card slot is dedicated for
redundancy.
Video
Video type
Integrated Matrox G200 with iDRAC8
Video memory
16 MB shared with iDRAC8 application memory
Expanded Operating Temperature
NOTE: When operating in the expanded temperature range, system performance may be impacted.
NOTE: When operating in the expanded temperature range, ambient temperature warnings may be
reported on the LCD and in the System Event Log.
Continuous operation
5 °C to 40 °C at 5% to 85% RH with 29°C dew
point.
NOTE: Outside the standard operating
temperature (10°C to 35°C), the system can
operate continuously down to 5°C or as high
as 40°C.
For temperatures between 35°C and 40°C, derate maximum allowable temperature by 1 °C per
175 m above 950 m (1°F per 319 ft).
< 1% of annual operating hours
–5°C to 45°C at 5% to 90% RH with 29°C dew
point.
NOTE: Outside the standard operating
temperature (10 °C to 35 °C), the system can
operate down to –5°C or up to 45°C for a
maximum of 1% of its annual operating hours.
For temperatures between 40°C and 45°C, derate maximum allowable temperature by 1 °C per
125 m above 950 m (1°F per 228 ft).
Expanded Operating Temperature Restrictions
•
•
•
•
For low-power CPUs (55 W/ 65 W), both the
internal cooling fan and the external cooling
fan need to be installed.
The operating temperature specified is for a
maximum altitude of 3048 m (10,000 ft).
GPU card is not supported.
LRDIMM is not supported.
175
Expanded Operating Temperature
•
•
•
Non-redundant power supplies are not
supported.
Cabled power supply units are not supported.
Non Dell qualified peripheral cards and/or
peripheral cards greater than 25 W are not
supported.
Environmental
NOTE: For additional information about environmental measurements for specific system
configurations, see dell.com/environmental_datasheets.
Temperature
Maximum Temperature Gradient (Operating and
Storage)
20 °C/h (36 °F/h)
Storage Temperature Limits
–40 °C to 65 °C (–40 °F to 149 °F)
Relative Humidity
Storage
5% to 95% RH with 33 °C (91 °F) maximum dew
point. Atmosphere must be non-condensing at
all times.
Temperature (Continuous Operation)
Temperature Ranges (for altitude less than 950 m
or 3117 ft)
10 °C to 35 °C (50 °F to 95 °F) with no direct
sunlight on the equipment.
Humidity Percentage Range
10% to 80% Relative Humidity with 29 °C (84.2
°F) maximum dew point.
Maximum Vibration
Operating
0.26 Grms at 5 Hz to 350 Hz (all operation
orientations).
Storage
1.88 Grms at 10 Hz to 500 Hz for 15 min (all six
sides tested).
Maximum Shock
Operating
Six consecutively executed shock pulses in the
positive and negative x, y, and z axes of 40 G for
up to 2.3 ms.
Storage
Six consecutively executed shock pulses in the
positive and negative x, y, and z axes (one pulse
on each side of the system) of 71 G for up to 2
ms.
Maximum Altitude
176
Operating
3,048 m (10,000 ft)
Storage
12,000 m (39,370 ft).
Environmental
Operating Altitude De-rating
Up to 35 °C (95 °F)
Maximum temperature is reduced by 1 °C/300
m (1 °F/547 ft) above 950 m (3,117 ft).
35 °C to 40 °C (95 °F to 104 °F)
Maximum temperature is reduced by 1 °C/175
m (1 °F/319 ft) above 950 m (3,117 ft).
40 °C to 45 °C (104 °F to 113 °F)
Maximum temperature is reduced by 1 °C/125
m (1 °F/228 ft) above 950 m (3,117 ft).
Particulate Contamination
NOTE: This section defines the limits to help avoid IT equipment damage and/or failure from
particulates and gaseous contamination. If it is determined that levels of particulates or gaseous
pollution are beyond the limits specified below and are the reason for the damage and/or failures
to your equipment, it may be necessary for you to re-mediate the environmental conditions that
are causing the damage and/or failures. Re-mediation of environmental conditions will be the
responsibility of the customer.
Air Filtration
NOTE: Applies to data center environments
only. Air filtration requirements do not apply
to IT equipment designed to be used outside
a data center, in environments such as an
office or factory floor.
Conductive Dust
NOTE: Applies to data center and non-data
center environments.
Corrosive Dust
NOTE: Applies to data center and non-data
center environments.
Data center air filtration as defined by ISO Class
8 per ISO 14644-1 with a 95% upper confidence
limit.
NOTE: Air entering the data center must
have MERV11 or MERV13 filtration.
Air must be free of conductive dust, zinc
whiskers, or other conductive particles.
•
•
Air must be free of corrosive dust.
Residual dust present in the air must have a
deliquescent point less than 60% relative
humidity.
Gaseous Contamination
NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
Copper Coupon Corrosion Rate
<300 Å/month per Class G1 as defined by ANSI/
ISA71.04-1985.
Silver Coupon Corrosion Rate
<200 Å/month as defined by AHSRAE TC9.9.
177
Getting help
10
Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not have an
active Internet connection, you can find contact information on your purchase invoice, packing slip, bill,
or Dell product catalog. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer-service issues:
1.
Go to dell.com/support.
2.
Select your country from the drop-down menu on the bottom right corner of the page.
3.
For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4.
For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
Locating your system Service Tag
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service
Code and Service Tag are found on the front of the system by pulling out the information tag.
Alternatively, the information may be on a sticker on the chassis of the system. This information is used
by Dell to route support calls to the appropriate personnel.
Quick Resource Locator
Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to
videos. This can be done by visiting dell.com/QRL or by using your smartphone or tablet and a model
specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan
the following image.
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