Whirlpool Microwave Repair Manual YGH7155XHS1

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Page 1
Use And Care
G
U
I
D
E
A Note to You..............................................2
Microwave Oven Safety .............................3
Getting to Know Your Microwave Oven ...6
Using Your Microwave Oven ...................11
Using the safety lock...............................11
Using the HELP feature ..........................11
Using the fan ..........................................12
Using the cooktop/countertop light .........12
Using the bi-level cooking rack...............12
Setting the clock .....................................13
Using the minute timer............................13
Cooking at high cook power ...................13
Cooking at different cook powers ...........14
Cooking with more than one cook cycle ...15
Using AUTO DEFROST..........................16
Defrosting tips.........................................17
Using WARM HOLD ...............................17
Using PERSONAL CHOICE ...................18
SENSOR cooking guide .........................18
Using SENSOR COOK...........................19
Using SENSOR REHEAT .......................19
Using SENSOR BAKED POTATO..........20
Using SENSOR POPCORN ...................20
Using SENSOR PIZZA REHEAT............20
Using SENSOR VEGETABLE ................21
Using ADD MINUTE ...............................21
Adding or subtracting cook time .............21
Cooking Guide..........................................22
Caring for Your Microwave Oven............23
Caring for the filters ................................24
Replacing the cooktop and oven lights...25
Questions and Answers ..........................27
Troubleshooting .......................................28
Requesting Assistance or Service .........29
Warranty ....................................................30
1-800-461-5681
Call our Consumer Assistance Center
with questions or comments.
MICROWAVE HOOD COMBINATION
MODEL YGH7155XH
3828W5A1140/4359994
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Page 2
A Note to You
Thank you for buying a WHIRLPOOL* appliance.
The Whirlpool Brand is committed to designing quality products that consistently perform
for you to make your life easier. To ensure that you enjoy years of trouble-free operation, we
developed this Use and Care Guide. It is full of valuable information about how to operate
and maintain your appliance properly and safely. Please read it carefully.
Also, complete and mail the Product Registration Card provided with your appliance. The
card helps us notify you about any new information on your appliance.
Please record your model’s information.
Whenever you call to request service for your
appliance, you need to know your complete
model number and serial number. You can
find this information on the model and serial
number label/plate (see the diagram in the
“Getting to Know” section).
Please also record the purchase date of
your appliance and your dealer's name,
address, and telephone number.
Model Number__________________________
Serial Number __________________________
Purchase Date__________________________
Dealer Name __________________________
Dealer Address ________________________
Dealer Phone __________________________
Keep this book and the sales slip together in a safe place for future
reference. It is important for you to save your sales receipt showing the date
of purchase. Proof of purchase will assure you of in-warranty service.
Our Consumer Assistance Center number
is toll free.
1-800-461-5681
To find detailed product information, the location of the nearest Whirlpool dealer or designated
servicer, to purchase an accessory item, or register your appliance on-line,
please visit our Web site at www.whirlpool.com/canada
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Microwave Oven Safety
Your safety and the safety of others is very important.
We have provided many important safety messages in this manual and on your
appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will be preceded by the safety alert symbol and the
word “DANGER” or “WARNING.” These words mean:
wDANGER
You will be killed or seriously injured
if you don’t follow instructions.
wWARNING
You can be killed or seriously injured
if you don’t follow instructions.
All safety messages will identify the hazard, tell you how to reduce the chance of injury,
and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including
the following:
WARNING:
To reduce the risk of
burns, electric shock, fire, injury to
persons, or exposure to excessive
microwave energy:
• Read all instructions before using the
microwave oven.
• Read and follow the specific
“PRECAUTIONS TO AVOID POSSIBLE
EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY” found in this
section.
• The microwave oven must be grounded.
Connect only to properly grounded outlet.
See “GROUNDING INSTRUCTIONS”
found at the end of this section.
• Install or locate the microwave oven only
in accordance with the provided
installation instructions.
• Some products such as whole eggs in
the shell and sealed containers – for
example, closed glass jars – may
explode and should not be heated in the
microwave oven.
• Use the microwave oven only for its
intended use as described in this manual.
Do not use corrosive chemicals or vapors
in the microwave oven. This type of oven
is specifically designed to heat, cook, or
dry food. It is not designed for industrial
or laboratory use.
• As with any appliance, close supervision
is necessary when used by children.
• Do not operate the microwave oven if it
has a damaged cord or plug, if it is not
working properly, or if it has been
damaged or dropped.
SAVE THESE INSTRUCTIONS
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MICROWAVE OVEN SAFETY
IMPORTANT SAFETY INSTRUCTIONS
• The microwave oven should be serviced
only by qualified service personnel. Call
an authorized service company for
examination, repair, or adjustment.
• See door surface cleaning instructions in
the “Caring for Your Microwave Oven”
section.
• To reduce the risk of fire in the oven
cavity:
– Do not overcook food. Carefully attend
the microwave oven if paper, plastic,
or other combustible materials are
placed inside the oven to facilitate
cooking.
– Remove wire twist-ties from paper or
plastic bags before placing bags in
oven.
– If materials inside the oven should
ignite, keep oven door closed, turn
oven off, and disconnect the power
cord, or shut off power at the fuse or
circuit breaker panel.
– Do not use the cavity for storage
purposes. Do not leave paper
products, cooking utensils, or food in
the cavity when not in use.
• Suitable for use above both gas and
electric cooking equipment.
• Intended to be used above ranges with
maximum width of 36 inches (91 cm).
• Clean Ventilating Hoods Frequently Grease should not be allowed to
accumulate on hood or filter.
• When flaming foods under the hood, turn
the fan on.
• Use care when cleaning the vent-hood
filter. Corrosive cleaning agents, such as
lye-based oven cleaners, may damage
the filter.
SAVE THESE INSTRUCTIONS
PRECAUTIONS TO AVOID POSSIBLE
EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY
(a) Do not attempt to operate this oven
with the door open since open-door
operation can result in harmful
exposure to microwave energy. It is
important not to defeat or tamper with
the safety interlocks.
(b) Do not place any object between the
oven front face and the door or allow
soil or cleaner residue to accumulate
on sealing surfaces.
4
(c) Do not operate the oven if it is
damaged. It is particularly important
that the oven door close properly and
that there is no damage to the:
(1) Door (bent),
(2) Hinges and latches (broken or
loosened),
(3) Door seals and sealing surfaces.
(d) The oven should not be adjusted or
repaired by anyone except properly
qualified service personnel.
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MICROWAVE OVEN SAFETY
Electrical
requirements
wWARNING
Observe all governing codes and
ordinances. A 120 Volt, 60 Hz, AC only,
15 or 20 amp fused electrical supply is
required. (A time-delay fuse is recommended.)
It is recommended that a separate circuit
serving only this appliance be provided.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can
result in death, fire, or electrical shock.
GROUNDING INSTRUCTIONS
• For all cord connected appliances:
The microwave oven must be grounded.
In the event of an electrical short circuit,
grounding reduces the risk of electric
shock by providing an escape wire for the
electric current. The microwave oven is
equipped with a cord having a grounding
wire with a grounding plug. The plug must
be plugged into an outlet that is properly
installed and grounded.
WARNING: Improper use of the
grounding can result in a risk of electric
shock.
Consult a qualified electrician or
serviceman if the grounding instructions
are not completely understood, or if doubt
exists as to whether the microwave oven
is properly grounded.
Do not use an extension cord. If the power
supply cord is too short, have a qualified
electrician or serviceman install an outlet
near the microwave oven.
• For a permanently connected
appliance:
The microwave oven must be connected
to a grounded, metallic, permanent wiring
system, or an equipment grounding
conductor should be run with the circuit
conductors and connected to the
equipment grounding terminal or lead on
the microwave oven.
SAVE THESE INSTRUCTIONS
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Getting to Know Your
Microwave Oven
This section discusses the concepts behind microwave cooking. It also shows you the
basics you need to know to operate your microwave oven. Please read this information
before you use your oven.
How your microwave Radio interference
Using your microwave oven may cause
oven works
Microwave ovens are safe. Microwave
energy is not hot. It causes food to make its
own heat, and it’s this heat that cooks the
food.
Microwaves are like TV waves, radio waves,
or light waves. You cannot see them, but
you can see what they do.
A magnetron in the microwave oven
produces microwaves. The microwaves
move into the oven where they contact food
as it turns on the turntable.
The glass turntable of your microwave
oven lets microwaves pass through. Then
they bounce off a metal floor, back through
the glass turntable, and are absorbed by the
food.
Mica plate
(not shown, on side
wall or top of cavity)
Metal floor
Magnetron
Oven cavity
Glass turntable
Microwaves pass through most glass,
paper, and plastics without heating them so
food absorbs the energy. Microwaves
bounce off metal containers so food does
not absorb the energy.
A beige-colored mica plate (located on the
side wall or ceiling of the oven cavity) is
used to cover the opening to the
magnetron. Do not remove this plate.
6
interference to your radio, TV, or similar
equipment. When there is interference, you
can reduce it or remove it by:
• Cleaning the door and sealing surfaces of
the oven.
• Adjusting the receiving antenna of the
radio or television.
• Moving the receiver away from the
microwave oven.
• Plugging the microwave oven into a
different outlet so that the microwave
oven and receiver are on different branch
circuits.
For the best cooking
results
• Always cook food for the shortest
cooking time recommended. Check to see
how the food is cooking. If needed, touch
ADD MINUTE while the oven is operating
or after the cooking cycle is over (see the
“Using add minute” section).
• Stir, turn over, or rearrange the food
being cooked about halfway through the
cooking time for all recipes. This will help
make sure the food is evenly cooked.
• If you do not have a cover for a dish,
use wax paper, or microwave-approved
paper towels or plastic wrap. Remember
to turn back a corner of the plastic wrap
to vent steam during cooking.
Testing your
microwave oven
To test the oven put about 1 cup (250 mL)
of cold water in a glass container in the
oven. Close the door. Make sure it latches.
Cook at 100% power for 2 minutes. When
the time is up, the water should be heated.
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GETTING TO KNOW YOUR MICROWAVE OVEN
Testing your
dinnerware or
cookware
Test dinnerware or cookware before
using. To test a dish for safe use, put it into
the oven with a cup (250 mL) of water
beside it. Cook at 100% cook power for one
minute. If the dish gets hot and water
stays cool, do not use it. Some dishes
(melamine, some ceramic dinnerware, etc.)
absorb microwave energy, becoming too hot
to handle and slowing cooking times.
Cooking in metal containers not designed for
microwave use could damage the oven, as
could containers with hidden metal
(twist-ties, foil lining, staples, metallic glaze
or trim).
•
•
•
Operating safety
precautions
• Never lean on the door or allow a child to
•
•
•
•
•
•
swing on it when the door is open.
Use hot pads. Microwave energy does
not heat containers, but the heat from the
food can make the container hot.
Do not use newspaper or other printed
paper in the oven.
Do not dry flowers, fruit, herbs, wood,
paper, gourds, or clothes in the oven.
Do not start a microwave oven when it is
empty. Product life may be shortened. If
you practice programming the oven, put a
container of water in the oven. It is normal
for the oven door to look wavy after the
oven has been running for a while.
Do not try to melt paraffin wax in the
oven. Paraffin wax will not melt in a
microwave oven because it allows
microwaves to pass through it.
Do not operate the microwave oven
unless the glass turntable is securely in
place and can rotate freely. The turntable
can rotate in either direction. Make sure
the turntable is correct-side up in the
oven. Handle your turntable with care
•
•
•
when removing it from the oven to avoid
possibly breaking it. If your turntable
cracks or breaks, contact your dealer for a
replacement.
When you use a browning dish, the
browning dish bottom must be at least
3
⁄16 in. (5 mm) above the turntable. Follow the
directions supplied with the browning dish.
Never cook or reheat a whole egg
inside the shell. Steam buildup in whole
eggs may cause them to burst, and
possibly damage the oven. Slice hardboiled eggs before heating. In rare cases,
poached eggs have been known to
explode. Cover poached eggs and allow
a standing time of one minute before
cutting into them.
For best results, stir any liquid several
times during heating or reheating. Liquids
heated in certain containers (especially
containers shaped like cylinders) may
become overheated. The liquid may splash
out with a loud noise during or after heating
or when adding ingredients (coffee granules,
tea bags, etc.). This can harm the oven.
Microwaves may not reach the center of a
roast. The heat spreads to the center from
the outer, cooked areas just as in regular
oven cooking. This is one of the reasons
for letting some foods (for example, roasts
or baked potatoes) stand for a while after
cooking, or for stirring some foods during
the cooking time.
Do not deep fry in the oven.
Microwavable utensils are not suitable and
it is difficult to maintain appropriate deepfrying temperatures.
Do not overcook potatoes. At the end of
the recommended cooking time, potatoes
should be slightly firm because they will
continue cooking during standing time.
After microwaving, let potatoes stand for
5 minutes. They will finish cooking while
standing.
Electrical connection
If your electric power line or outlet
voltage is less than 110 volts, cooking times
may be longer. Have a qualified electrician
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GETTING TO KNOW YOUR MICROWAVE OVEN
Microwave oven features
1
3
8
7
2
4
5
Your microwave oven is designed to make
your cooking experience as enjoyable and
productive as possible. To get you up and
running quickly, the following is a list of the
oven’s basic features:
1. Door Handle. Pull to open door.
2. Door Safety Lock System. The oven will
not operate unless the door is securely
closed.
3. Window with Metal Shield. The shield
prevents microwaves from escaping. It is
designed as a screen to allow you to view
food as it cooks.
4. Two-Position Bi-Level Cooking Rack.
Use for extra space when cooking in more
than one container at the same time.
5. Filter. See “Caring for the filters” section.
6. Cooktop/Countertop Light. Turn on to
light your cooktop or countertop or to use
as a night light.
8
6
5
7. Turntable, Fan, and Cooktop Light
Switches.
8. Control Panel. Touch the pads on this
panel to perform all functions.
9. Vent Grille.
10. Cooking Guide. Use as a quick
reference for Auto Defrost and Sensor
Cook settings.
11. Glass Turntable. The turntable turns
food as it cooks for more even cooking.
It must be in the oven during operation
for best cooking results.
12. Model and Serial Number Plate.
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GETTING TO KNOW YOUR MICROWAVE OVEN
Control panel features
Your microwave oven control panel lets you select the desired cooking function quickly and
easily. All you have to do is touch the necessary Command Pad. The following is a list of all
the Command and Number Pads located on the control panel. For more information on
these features, see “Using your microwave oven” section.
1
3
2
4
5
7
6
8
18
20
19
3
1. DISPLAY. The display includes a clock
and indicators to tell you time of day,
cooking time settings, cook powers,
quantities, weights and cooking functions
selected.
4
5
2. REHEAT. Touch this pad to reheat food
with the SENSOR feature. The oven’s
sensor will tell the oven how long to heat
depending on the amount of humidity it
detects from the food.
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GETTING TO KNOW YOUR MICROWAVE OVEN
3. COOK. Touch this pad to cook common
microwave-prepared foods with the
SENSOR feature. The oven’s sensors
will tell the oven how long to cook
depending on the amount of humidity it
detects from the food.
4. POPCORN. Touch this pad to pop
popcorn with the SENSOR feature. The
oven’s sensor will tell the oven how long
to cook depending on the amount of
humidity it detects from the popcorn.
5. BAKED POTATO. Touch this pad to
cook potatoes with the SENSOR feature.
The oven’s sensors will tell the oven how
long to cook depending on the amount
of humidity it detects from the potatoes.
6. PIZZA REHEAT. Touch this pad to
reheat one or several slices of pizza with
the SENSOR feature. The oven’s sensor
will tell the oven how long to cook
depending on the amount of humidity it
detects from the pizza.
7. VEGETABLE. Touch this pad to cook
vegetables with the SENSOR feature.
The oven’s sensor will tell the oven how
long to cook depending on the amount
of humidity it detects from the vegetables.
8. AUTO DEFROST. Touch this pad followed by Number Pads to thaw frozen
meat by weight.
9. WARM HOLD. Touch this pad to keep
hot, cooked foods safely warm in your
oven for up to 99 minutes, 99 seconds.
WARM HOLD can be used by itself, or it
can automatically follow a cooking cycle.
10. ADD MINUTE. Touch this pad to cook
for 1 minute, at 100% Cook Power, or
to add an extra minute, at the set Cook
Power to your cooking cycle.
11. PERSONAL CHOICE. Touch this pad to
change the pre-set operation of the
tones, clock, display speed, defrost
weight and demo features.
12. MORE .Touch this pad to add 10 seconds
of cook time each time you press it.
10
13. LESS. Touch this pad to subtract 10
seconds of cook time each time you
press it.
14. COOK TIME. Touch this pad followed by
Number Pads to set a cooking time.
15. COOK POWER. Touch this pad after the
cook time has been set, followed by a
Number Pad to set the amount of
microwave energy released to cook the
food. The higher the number, the higher
the microwave power or “cooking
speed.”
16. HELP. Touch this pad to learn how to
use each oven function.
17. Number Pads. Touch Number Pads to
enter cooking times, Cook Powers,
quantities, weights, or food categories.
18. CLOCK. Touch this pad to enter the correct time of day.
19. TIMER SET. Touch this pad to set the
Minute Timer.
20. TIMER OFF. Touch this pad to cancel
the Minute Timer.
21. START/ENTER. Touch this pad to start a
function. If you open the door after the
oven begins to cook, retouch
START/ENTER.
22. OFF/CANCEL. Touch this pad to
erase an incorrect command, cancel a
program during cooking, or to clear
the Display.
23. TURNTABLE ON/OFF. Touch this pad to
stop the turntable only during the WARM
HOLD and cook time functions. Stop the
turntable only if the dish you are using is
too long to turn inside the oven.
To stop the turntable, touch TURNTABLE
ON/OFF before or after touching
START/ENTER. The word OFF will scroll
across the display and T/TABLE OFF will
appear during cooking. If you do not
program a function within 1 minute of
pressing TURNTABLE ON/OFF, the
turntable will automatically turn back on.
To turn the turntable back on, touch
TURNTABLE ON/OFF at any time during
the programmed cycle.
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USING YOUR MICROWAVE OVEN
24. LIGHT. Touch this pad to turn on the
cooktop/countertop light.
25. FAN. Touch this pad to turn the fan on or
off.
NOTE: If you try to enter incorrect
instructions, you will not hear any tones.
Touch CANCEL/OFF and re-enter the
instructions.
Audible signals
Audible signals are available to guide you
when setting and using your oven:
• A programming tone will sound each
time you touch a pad.
• Seven tones signal the end of a Minute
Timer countdown.
• Four tones signal the end of a cooking
cycle.
• Three tones sound once every minute
after an End-of-Cooking signal as a
reminder if food has not been removed
from oven.
Interrupting cooking
You can stop the oven during a cycle by
opening the door. The oven stops heating
and the fan stops, but the light stays on.
To restart cooking, close the door and
Touch START/ENTER
If you do not want to continue cooking:
• Close the door and the light goes off.
OR
• Touch OFF/CANCEL
Using Your
Microwave
Oven
This section gives you instructions for
operating each function. Please read these
instructions carefully.
Using the safety
lock
The safety lock prevents unwanted use of
the microwave oven by disabling the control
panel Command Pads.
To lock or deactivate the control panel:
Touch and hold START/ENTER for 4
seconds. Two tones will sound and LOCKED
will appear on the display.
To cancel the safety lock:
Touch and hold START/ENTER for 4
seconds. Two tones will sound and LOCKED
will be cleared from the display.
Using the HELP
feature
Touch the HELP keypad to display feature
information and useful hints.
1. Touch HELP.
TOUCH THIS KEYPAD THEN THE
DESIRED FEATURE scrolls across
display.
2. Touch a function keypad.
(Example: Popcorn)
TOUCH THIS KEYPAD TO POP
MICROWAVE POPCORN
THE DISPLAY WILL SHOW SENSING
UNTIL THE REMAINING COOK TIME
HAS BEEN CALCULATED scrolls across
display.
11
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USING YOUR MICROWAVE OVEN
Using the fan
The Fan pad on the bottom right of
the control panel controls the 2-speed Fan.
1. Touch FAN
(once for HIGH, twice for LOW)
NOTE: If the temperature gets too hot
around the microwave oven, the fan in
the vent hood will automatically turn on
at the LOW setting to protect the oven. It
may stay on up to an hour to cool the
oven. When this occurs, the FAN pad will
not turn the fan off.
2. Turn off fan when desired.
Using the bi-level
cooking rack
The Bi-Level Cooking Rack gives you extra
space when cooking in more than one
container at the same time. The metal rack
can be turned upside-down to help fit taller
containers on the bottom of the oven.
If you need a replacement rack, you can
order one from your Whirlpool designated
service company, or by calling the Consumer
Assistance Center at 1-800-461-5681. Make
sure to have your model number when
ordering.
Inserting the rack
Touch FAN
(twice if on HIGH, once if on LOW)
Using the
cooktop/countertop
light
First position: Insert the rack securely into
the rack supports on the side walls of the
oven.
The pad on the bottom center of the control
panel controls the cooktop/countertop light.
1. Touch LIGHT.
(once for high, twice for low [night
light]).
2. Turn off light when desired.
Touch LIGHT.
(twice if on HIGH, once if on LOW)
12
Second position: Turn rack upside-down
when using a taller container on the bottom
of the oven.
NOTES:
• Do not store the metal rack in the oven.
Arcing and damage to the oven could result if someone accidentally starts
the oven.
• Do not operate the oven with the metal
rack stored on the floor of the oven.
Damage to the interior finish will result.
• Use rack only in the microwave oven.
• Do not use rack with browning dish.
• Do not let food container on rack touch
the top or sides of the oven.
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USING YOUR MICROWAVE OVEN9
• Do not cook foods directly on rack
without putting them in containers first.
• Do not place a metal cooking container on
rack. Place a microwave-safe plate
under container.
• Only use the Bi-Level Cooking Rack when
cooking at more than one level.
• To see the time of day while the timer is
counting down, touch CLOCK.
• If you want to use other command pads
while the timer is counting down, touch
TIMER OFF to cancel the Minute Timer.
Setting the clock
2. Enter time to be counted down.
When your microwave oven is first plugged
in or after a power failure, the Display will
show “PLEASE TOUCH TIME OF DAY”. If a
time of day is not set, “:” will show on the
Display until you touch CLOCK.
NOTES:
• If you enter in an incorrect time and touch
CLOCK, you cannot set time of day. Enter
the correct time.
• If you touch OFF/CANCEL while setting
the clock, the Display will show the last
time of day set or “:” if no time of day has
been set.
To set time:
1. Touch TIMER SET.
Example for 3 minutes: Touch “3 0 0”.
3. Touch START/ENTER
(display counts down set time)
At the end of countdown, “END” will be
displayed and seven tones will sound. To
restore time of day, touch OFF/CANCEL.
Cooking at high
cook power
1. Put food in oven and close
the door.
1. Touch CLOCK.
(once for am, twice for pm)
2. Enter time of day.
Example for 3:25: Touch “3 2 5”. Then
touch CLOCK or START/ENTER.
Using the Minute
Timer
You can use your microwave oven as a
minute timer. Use the Minute Timer for timing
up to 99 minutes, 99 seconds.
NOTES:
• The oven can operate while the Minute
Timer is in use. To see the Minute Timer
while the oven is cooking, touch TIMER
SET. The Display will return to the cooking
time countdown while touching.
2. Touch COOK TIME
ENTER COOKING TIME scrolls across
display.
Example for 1 minute, 30 seconds:
Touch “1 3 0”.
TOUCH START OR POWER scrolls
across display.
3. Touch START/ENTER.
(display counts down cooking time)
At end of cooking time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
13
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USING YOUR MICROWAVE OVEN
Cooking at different cook powers
For best results, some recipes call for
different cook powers. The lower the cook
power, the slower the cooking. Each number
from 1 to 10 stands for a different percentage
of cook power.
The following chart gives the percentage
of cook power each number pad stands for,
and the cook power name usually used.
It also tells you when to use each cook
power. Follow recipe or food package
instructions if available.
NOTE: Refer to a reliable cookbook for
cooking times based on the 1000 Watt cook
power of your microwave oven.
COOK POWER
NAME
WHEN TO USE IT
Automatic 100% of
full power
High
• Quick heating many convenience foods
and foods with high water content, such as
soups and beverages
• Cooking tender cuts of meat, ground meat,
poultry pieces, fish fillets, and vegetables
9 = 90% of full power
• Heating cream soups
8 = 80% of full power
• Heating rice, pasta, or casseroles
7 = 70% of full power
Medium-High
• Cooking requiring special care, such as
cheese and egg dishes, pudding, and
custards
• Finishing cooking casseroles
6 = 60% of full power
5 = 50% of full power
Medium
Medium-Low,
Defrost
• Defrosting foods, such as bread, fish,
meats, poultry, and precooked foods
• Softening butter, cheese, and ice cream
2 = 20% of full power
1 = 10% of full power
• Cooking ham, whole poultry, and pot roasts
• Melting chocolate
• Simmering stews
• Heating pastries
4 = 40% of full power
3 = 30% of full power
• Cooking and heating foods that need a
Cook Power lower than high (for example,
whole fish and meat loaf) or when food is
cooking too fast
• Reheating a single serving of food
Low
• Keeping food warm
• Taking chill out of fruit
NOTE: Once cook time has been entered, you can also use the COOK POWER pad as a
second Minute Timer by entering “0” for the Cook Power. The oven will count down the
cooking time you set without cooking.
14
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USING YOUR MICROWAVE OVEN
Cooking at different Cooking with more
cook powers (cont.) than one cook cycle
1. Put food in oven and close
the door.
2. Touch COOK TIME.
ENTER COOKING TIME scrolls across
display.
Example for 7 minute, 30 seconds:
Touch “7 3 0”.
For best results, some recipes call for one
Cook Power for a certain length of time, and
another Cook Power for another length of
time. Your oven can be set to change from
one to another automatically, for up to four
cycles (including Auto Defrost and Warm
Hold).
1. Put food in oven and close
the door.
2. Set cooking time for first cycle.
3. Touch COOK POWER.
ENTER POWER LEVEL 1 TO 10 scrolls
across display.
Example for 50% cook power: Touch “5”.
P-50 TOUCH START scrolls across
display.
4. Touch START/ENTER.
(display counts down cooking time)
At end of cooking time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
Touch COOK TIME
Example for 7 minute, 30 seconds:
Touch “7 3 0”.
3. Set cook power for first cycle.
Touch COOK POWER
Example for 50% cook power: Touch “5”.
P-50 TOUCH START scrolls across
display.
4. Repeat Steps 2 and 3 to set
the cook time and cook power
for the second cycle.
5. Touch START/ENTER.
After the first cycle is over, 2 tones will
sound and the next cycle(s) will count
down.
At end of the cooking time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
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USING YOUR MICROWAVE OVEN
Using AUTO
DEFROST
This chart shows you how to choose a type
of food and the weights you can set for
each type. For best results, loosen or
remove covering on food.
You can defrost food by choosing a category
and setting a weight. AUTO DEFROST has
preset times and cook powers for 3
categories: Meat, Poultry, and Fish.
NOTES:
• To defrost items not listed in the “Auto
defrost chart,” use 30% cook power.
Refer to a reliable cookbook for
defrosting information.
• During defrosting, the display will ask
you to turn food over. After you do so,
close the door and touch START to continue defrosting.
• For best results, use the defrosting rack.
To use AUTO DEFROST, follow the steps
below:
1. Touch AUTO DEFROST.
MEAT TOUCH 1, POULTRY TOUCH 2,
FISH TOUCH 3, scrolls across display.
2. Touch Number pad for type of
food.
TOUCH
DEFROST,
THEN
TOUCH
FOOD
WEIGHTS
YOU CAN SET
(tenths of a
pound)
Meat
1
.1 to 6.0
(45 g - 2.7 kg)
Poultry
2
.1 to 6.0
(45 g - 2.7 kg)
Fish
3
.1 to 6.0
(45 g - 2.7 kg)
Weight conversion chart
You are probably used to food weights as
being in pounds and ounces that are
fractions of a pound (for example, 4 ounces
equals 1⁄4 pound [113 g]). However, in order to
enter food weight in AUTO DEFROST, you
must specify pounds and tenths of a pound.
If the weight on the food package is in
fractions of a pound, you can use the
following chart to convert the weight to
decimals.
ENTER WEIGHT scrolls across display.
EQUIVALENT WEIGHT
3. Touch Number pad(s) to enter
the weight.
(1=.1 lb [45.4 g], 11=1.1 lb [499 g], etc.)
4. START/ENTER.
At end of the defrosting time, “END” will
be displayed and four tones will sound.
The display will show the time of day
after you open the door or touch
OFF/CANCEL.
16
Ounces Metric (g)
1.6
3.2
4.0
45.4
90.7
113.4
4.8
6.4
8.0
136.1
181.4
226.8
9.6
11.2
12.0
272.2
317.5
340.2
12.8
14.4
16.0
362.9
408.2
453.6
Decimal Weight
.10
.20
.25 One-Quarter
Pound
.30
.40
.50 One-Half
Pound
.60
.70
.75 Three-Quarters
Pound
.80
.90
1.00 One Pound
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USING YOUR MICROWAVE OVEN
Defrosting tips
Using WARM HOLD
• When using AUTO DEFROST, the weight
You can safely keep hot, cooked food warm
in your microwave oven for up to 99 minutes,
99 seconds (about 1 hour, 40 minutes). You
can use WARM HOLD by itself, or to automatically follow a cooking cycle.
to be entered is the net weight in pounds
and tenths of pounds (the weight of the
food minus the container).
• Before starting, make sure you have
removed any of the metal twist-ties which
often come with frozen food bags, and
replace them with strings or elastic bands.
• Open containers such as cartons before
they are placed in the oven.
• Always slit or pierce plastic pouches or
packaging.
• If food is foil wrapped, remove foil and
place it in a suitable container.
• Slit the skins, if any, of frozen food such as
sausage.
• Bend plastic pouches of food to ensure
even defrosting.
• Always underestimate defrosting time. If
defrosted food is still icy in the center,
return it to the microwave oven for more
defrosting.
• The length of defrosting time varies
according to how solidly the food is
frozen.
• The shape of the package affects how
quickly food will defrost. Shallow
packages will defrost more quickly than a
deep block.
• As food begins to defrost, separate the
pieces. Separated pieces defrost more
easily.
• Use small pieces of aluminum foil to
shield parts of food such as chicken
wings, leg tips, fish tails, or areas that start
to get warm. Make sure the foil does not
touch the sides, top, or bottom of the
oven. The foil can damage the oven lining.
• For better results, let food stand after
defrosting. (For more information on
standing time, see “Microwave cooking
tips” in the “Cooking Guide” section.)
• Turn over food during defrosting or standing time. Break apart and remove food as
required.
1. Put hot, cooked food in oven
and close the door.
2. Touch WARM HOLD.
WARM HOLD TOUCH START scrolls
across display.
3. Touch START/ENTER.
At end of the warm hold, “END” will be
displayed and four tones will sound.
The display will show the time of day
after you open the door or touch
OFF/CANCEL.
To make WARM HOLD
automatically follow another
cycle:
• While you are touching in cooking
instructions, touch WARM HOLD before
touching START/ENTER.
• When the last cooking cycle is over,
you will hear two tones. “WARM” will come
on while the oven continues to run.
• You can set WARM HOLD to follow
AUTO DEFROST, COOK, or multi-cycle
cooking.
NOTES:
• WARM HOLD operates for up to 99
minutes, 99 seconds.
• Opening the oven door cancels WARM
HOLD. Close the door and touch WARM
HOLD, then touch START/ENTER if
additional WARM HOLD time is desired.
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USING YOUR MICROWAVE OVEN
Using WARM HOLD
(cont.)
SENSOR cooking
guide
• Food cooked covered should be covered
during WARM HOLD.
Sensor Cook allows you to cook many of
your favorite foods without selecting cooking
times and power levels. The display will
show SENSING during the initial cook time.
The oven automatically determines the
required cooking time for each food item.
When the internal sensor detects a certain
amount of humidity coming from the food, it
tells the oven how much longer to heat. The
display shows the remaining cook time. For
best results from cooking by Sensor, follow
these recommendations:
1. Turntable and outside of food container
should be dry for best results.
2. Foods should always be covered
loosely with microwavable plastic
wrap, waxed paper, or a lid.
3. Do not open the door or touch
OFF/CANCEL during the sensing
times. When sensing time is over, the
oven beeps twice and the remaining
cook times appears on the display. At
this time, you can open the door to
stir, turn or rearrange the food.
• Pastry items (pies, turnovers, etc.) should
be uncovered during WARM HOLD.
• Complete meals kept warm on a dinner
plate should be covered during WARM
HOLD.
• Do not use more than one complete
WARM HOLD cycle (about 1 hour, 40
minutes). The quality of some foods will
suffer with extended time.
Using PERSONAL
CHOICE
You can change the preset values for tones,
clock, display scrolling speed, defrost weight
and demonstration features.
1. Touch PERSONAL CHOICE.
SOUND ON/OFF TOUCH 1,
CLOCK ON/OFF TOUCH 2,
SCROLL SPEED TOUCH 3,
LBS/KG CHOICE TOUCH 4,
DEMO ON/OFF TOUCH 5,
scrolls across display.
2. Touch function number.
Example for changing defrost weight:
Touch “4”.
3. Follow display prompts.
Example for changing weight from lb to
kg: Touch “2”.
18
NOTES:
• Always use microwavable containers and
cover them with lids or vented plastic
wrap.
• Never use tight-sealing plastic covers.
They can prevent steam from escaping
and cause food to overcook.
• Match the amount to the size of the
container. Fill containers at least half full
for best results.
• Be sure the outside of the cooking
container and the inside of the microwave
oven are dry before placing food in the
oven. Beads of moisture turning into steam
can mislead the sensor.
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USING YOUR MICROWAVE OVEN
Using SENSOR
COOK
Using SENSOR
REHEAT
Using COOK lets you heat common
microwave-prepared foods without needing
to program times and Cook Powers. COOK
has preset Cook Powers for 3 food categories: Number 1 for Frozen Entree, Number 2
for Casserole, or Number 3 for Rice.
REHEAT lets you heat foods without
needing to program times and Cook
Powers. REHEAT has preset Cook Powers
for 3 categories: Number 1 for Casserole,
Number 2 for Dinner Plate, or Number 3 for
Soup/Sauce.
1. Put food in oven and close
the door.
2. Touch COOK.
SELECT MENU 1 TO 3 – – SEE
COOKING GUIDE BEHIND DOOR
scrolls across display.
Example for casserole: Touch “2”.
Four seconds after you complete your
selection, the oven will start.
When sensor detects a certain amount
of humidity from food, cooking time is
displayed. The display will show
SENSING and the remaining cooking
time.
At end of cooking time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
NOTE: See “Reheating chart” in the
“Cooking Guide” section for reheating with
cooking time and Cook Power.
1. Put food in oven and close
the door.
2. Touch REHEAT.
SELECT MENU 1 TO 3 – – SEE
COOKING GUIDE BEHIND DOOR
scrolls across display.
Example for reheating soup/sauce:
Touch “3”.
Four seconds after you complete your
selection, the oven will start.
When sensor detects a certain amount
of humidity from food, cooking time is
displayed. The display will show
SENSING and the remaining heating
time.
At end of reheating time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
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USING YOUR MICROWAVE OVEN
Using SENSOR
BAKED POTATO
Cooking with BAKED POTATO lets you
bake one or several potatoes by touching
one pad.
1. Place bag in oven and close
the door.
2. Touch POPCORN.
Four seconds later, the oven will start.
NOTES:
• Before baking, pierce potato with fork
several times. Do not cover.
• After baking, let stand for 5 minutes.
When sensor detects a certain amount
of humidity from popcorn, popping time is
displayed. The display will show
SENSING and the remaining cooking
time.
1. Put potato in oven and close
the door.
At end of cooking time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
2. Touch BAKED POTATO.
Four seconds later the oven will start.
When sensor detects a certain amount
of humidity from potato, cooking time is
displayed. The display will show
SENSING and the remaining cooking
time.
At end of cooking time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
Using SENSOR
POPCORN
POPCORN lets you pop commercially
packaged microwave popcorn by touching
just one pad.
Pop only one package at a time. If you are
using a microwave popcorn popper, follow
manufacturer’s instructions.
Cooking performance may vary with brand
and fat content. Try several brands to
decide which gives best popping results.
For best results, use fresh bags of popcorn.
20
Using SENSOR
PIZZA REHEAT
Reheating pizza with PIZZA REHEAT lets
you reheat one or several slices of pizza by
touching one pad.
1. Place pizza in oven and
close door.
2. Touch PIZZA REHEAT.
Four seconds later the oven will start
heating.
When sensor detects a certain amount of
humidity from pizza, heating time is
displayed.
At end of heating time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
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USING YOUR MICROWAVE OVEN
Using SENSOR
VEGETABLE
Cooking with VEGETABLE lets you heat
common microwave-prepared vegetables
without needing to program times and Cook
Powers. VEGETABLE has preset cook
powers for 3 food categories: Number 1 to
select Fresh, Number 2 for Frozen, or
Number 3 for Canned.
1. Place vegetables in oven and
close door.
• You can enter ADD MINUTE only after
closing the door, after touching
OFF/CANCEL, or during cooking.
• If you touch ADD MINUTE during cooking, the oven will cook at the currently
selected Cook Power. If you touch ADD
MINUTE after cooking is over, the oven
will cook at 100% Cook Power.
• You can only use ADD MINUTE with nonsensor functions.
1. Put food in oven and close
door.
2. Touch ADD MINUTE.
2. Touch VEGETABLE.
FRESH TOUCH 1, FROZEN TOUCH 2,
CANNED TOUCH 3 scrolls across
display.
Example for frozen vegetables: Touch “2”.
Four seconds after you complete your
selection, the oven will start.
When sensor detects a certain amount
of humidity from vegetables, cooking
time is displayed. The display will show
SENSING and the remaining cooking
time.
At end of cooking time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
Example for cooking for 3 minutes:
Touch ADD MINUTE three times.
At end of cooking time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
Adding or
subtracting cook
time
If the SENSOR function is too long or too
short, you can increase or decrease the
cook time by 10% after choosing the
function. You can only increase or decrease
cook time before cooking starts.
To increase cook time by 10%: Touch “9”.
Using ADD MINUTE
ADD MINUTE lets you cook food for
1 minute at 100% Cook Power or add an
extra minute to your cooking cycle. You
can also use it to extend cooking time in
multiples of 1 minute, up to 99 minutes.
To decrease cook time by 10%: Touch “7”.
To reset to the normal cook time: Touch “8”.
NOTES:
• To extend cooking time in multiples of
1 minute, touch ADD MINUTE repeatedly
during cooking.
21
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Cooking Guide
Microwave cooking
tips
• Shorten cooking times
• Keep food moist
Amount of food
You can use any covering that lets
microwaves pass through.
• If you increase or decrease the amount
Releasing pressure in foods
of food you prepare, the time it takes to
cook that food will also change. For
example, if you double a recipe, add a
little more than half the original cooking
time. Check for doneness and, if necessary, add more time in small increments.
• Several foods (for example: baked
potatoes, sausages, egg yolks, and some
fruits) are tightly covered by a skin or
membrane. Steam can build up under the
membrane during cooking, causing the
food to burst. To relieve the pressure and
to prevent bursting, pierce these foods
before cooking with a fork, cocktail pick,
or toothpick.
Starting temperature of food
• The lower the temperature of the food
being put into the microwave oven, the
longer it takes to cook. Food at room
temperature will be reheated more quickly
than food at refrigerator temperature.
Using standing time
• Always allow food to stand after
Composition of food
• Food with a lot of fat and sugar will be
heated faster than food containing a lot of
water. Fat and sugar will also reach a
higher temperature than water in the
cooking process.
• The more dense the food, the longer it
takes to heat. “Very dense” food like meat
takes longer to reheat than lighter, more
porous food like sponge cakes.
Size and shape
• Smaller pieces of food will cook faster
•
than larger pieces. Also, same-shaped
pieces cook more evenly than differentshaped pieces.
With foods that have different
thicknesses, the thinner parts will cook
faster than the thicker parts. Place the
thinner parts of chicken wings and legs in
the center of the dish.
Stirring, turning foods
• Stirring and turning foods spreads heat
quickly to the center of the dish and
avoids overcooking at the outer edges of
the food.
Covering food
Cover food to:
• Reduce splattering
22
•
cooking. Standing time after defrosting
and cooking allows the temperature to
evenly spread throughout the food,
improving the cooking results.
The length of the standing time
depends on how much food you are
cooking and how dense it is. Sometimes
it can be as short as the time it takes you
to remove the food from the oven and
take it to the serving table. However, with
larger, denser food, the standing time may
be as long as 10 minutes.
Arranging food
For best results, place food evenly on the
plate. You can do this in several ways:
• If you are cooking several items of the
same food, such as baked potatoes,
place them in a ring pattern for uniform
cooking.
• When cooking foods of uneven shapes
or thickness, such as chicken breasts,
place the smaller or thinner area of the
food towards the center of the dish where
it will be heated last.
• Layer thin slices of meat on top of each
other.
• When you cook or reheat whole fish,
score the skin – this prevents cracking.
• Do not let food or a container touch the
top or sides of the oven. This will prevent
possible arcing.
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CARING FOR YOUR MICROWAVE OVEN
Using aluminum foil
Metal containers should not be used in a
microwave oven. There are, however, some
exceptions. If you have purchased food
which is prepackaged in an aluminum foil
container, refer to the instructions on the
package. When using aluminum foil
containers, cooking times may be longer
because microwaves will only penetrate the
top of the food.
If you use aluminum containers without
package instructions, follow these
guidelines:
• Place the container in a glass bowl and
add some water so that it covers the
bottom of the container, not more than 1⁄4
inch high. This ensures even heating of the
container bottom.
• Always remove the lid to avoid damage
to the oven.
• Use only undamaged containers. 3
• Do not use containers taller than ⁄4 in.
(19 mm).
• Container must be at least half filled.
avoid arcing, there must be a minimum
• To
1
⁄4 in. (6 mm) between the aluminum container and the walls of the oven and also
between two aluminum containers.
• Always place the container on the
turntable.
• Reheating food in aluminum foil
containers usually takes up to double the
time compared to reheating in plastic,
glass, china, or paper containers. The
time when food is ready will vary
depending upon the type of container
you use.
• Let food stand for 2 to 3 minutes after
heating so that heat is spread evenly
throughout container.
Cooking you should not do in
your microwave oven
•
•
Do not do canning of foods in the oven.
Closed glass jars may explode, resulting
in damage to the oven.
Do not use the microwave oven to
sterilize objects (baby bottles, etc.). It is
difficult to keep the oven at the high
temperature needed for safe sterilization.
Caring for
Your
Microwave
Oven
To make sure your microwave oven looks
good and works well for a long time, you
should maintain it properly. For proper
care, please follow these instructions
carefully.
For interior surfaces: Wash often with
warm, sudsy water and a sponge or soft
cloth. Use only mild, nonabrasive soaps or
a mild detergent. Be sure to keep the
areas clean where the door and oven
frame touch when closed. Wipe well with
clean water. Over time, stains can occur on
the surfaces as the result of food particles
spattering during cooking. This is normal.
For stubborn soil, boil a cup of water in the
oven for 2 or 3 minutes. Steam will soften
the soil. To get rid of odors inside the oven,
boil a cup of water with lemon juice or
vinegar.
For exterior surfaces and control panel:
Use a soft cloth with spray glass cleaner.
Apply the spray glass cleaner to the soft
cloth; do not spray directly on the oven.
NOTE: Abrasive cleansers, steel-wool
pads, gritty wash cloths, some paper
towels, etc., can damage the control panel
and the interior and exterior oven surfaces.
To clean turntable and turntable support,
wash in mild, sudsy water; for heavily
soiled areas use a mild cleanser and
scouring sponge. The turntable and
turntable support are dishwasher-safe.
23
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CARING FOR YOUR MICROWAVE OVEN
Caring for the filters
The grease filters should be removed and
cleaned often, at least once a month.
NOTE: If your microwave hood combination
is installed to recirculate air, the charcoal
filter (available from your designated service
company, Part No. 4359416) should be
installed. The charcoal filter cannot be
cleaned and should be replaced every 6 to
12 months.
Grease filters:
4. To replace grease filters, slide filter in
the frame slot on one side of the opening.
Push filter upward and push to the other
side to lock into place.
5. Reconnect power or plug in microwave
oven.
Charcoal filter:
1. Disconnect power or unplug microwave
oven.
2. To remove grease filters, slide each filter
to the side. Pull filters downward and
push to the other side. The filter will drop
out.
3. Soak grease filters in hot water and a mild
detergent. Scrub and swish to remove
embedded dirt and grease. Rinse well
and shake to dry. Do not clean filters
with ammonia, corrosive cleaning
agents such as lye-based oven
cleaners, or place them in a
dishwasher. The filters will turn black
or could be damaged.
24
1. Disconnect power or unplug microwave
oven.
2. Remove the vent grille mounting screws.
3. Tip the grille forward, then lift out to
remove.
4. Lift the back of the charcoal filter. Slide
the filter straight out.
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CARING FOR YOUR MICROWAVE OVEN
Replacing the
cooktop and oven
lights
The cooktop light
1. Disconnect power or unplug microwave
oven.
5. Slide a new charcoal filter into place.
The filter should rest at the angle shown.
6. Slide the bottom of the vent grille into
place. Push the top until it snaps into
place. Replace the mounting screws.
7. Reconnect power or plug in microwave
oven.
NOTE: Do not operate the hood without
the grease filters in place.
2. Remove the bulb cover mounting screws.
3. We recommend replacing bulb(s) with
candelabra-base 30-watt bulb(s) available
from your designated service company, or
by calling the Consumer Assistance
Center at 1-800-461-5681. Make sure to
have your model number when ordering.
4. Reconnect power or plug in microwave
oven.
The oven light
1. Disconnect power or unplug microwave
oven.
2. Remove the vent grille mounting screws.
3. Tip the grille forward, then lift out to
remove.
25
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CARING FOR YOUR MICROWAVE OVEN
4. Lift up the bulb holder.
Bulb holder
5. Replace the bulb.
6. We recommend replacing the bulb with a
candelabra-base 30-watt bulb available
from your designated service company, or
by calling the Consumer Assistance
Center at 1-800-461-5681. Make sure to
have your model number when ordering.
7. Replace the bulb holder, if damaged.
26
8. Slide the top of the vent grille into place.
Push the bottom until it snaps into place.
Replace the mounting screws.
9. Reconnect power or plug in microwave
oven.
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Questions and Answers
QUESTIONS
ANSWERS
Can I operate my microwave oven
without the turntable or turn the turntable
over to hold a large dish?
No. If you remove or turn over the
turntable, you will get poor cooking
results. Dishes used in your oven must fit
on the turntable.
Can I use a rack in my microwave oven
so that I may reheat or cook on two
levels at a time?
You can use a rack only if the rack is
supplied with your microwave oven. If you
use a rack not supplied with the microwave
oven, you can get poor cooking
performance and/or arcing.
Can I use either metal or aluminum pans
in my microwave oven?
You can use aluminum foil for shielding (use
small, flat pieces), small skewers, and
shallow foil trays (if tray is not taller than
3
⁄4 in. [1.9 cm] deep and half filled with food
to absorb microwave energy). Never allow
metal to touch walls or door.
Is it normal for the turntable to turn in
either direction?
Yes. The turntable rotates clockwise or
counterclockwise, depending on the
rotation of the motor when the cooking
cycle begins.
Sometimes the door of my microwave
oven appears wavy. Is this normal?
This appearance is normal and does not
affect the operation of your oven.
What are the humming noises that I hear
when my microwave oven is operating?
You may hear the sound of the transformer
when the magnetron tube cycles on.
Why does the dish become hot when I
microwave food in it? I thought that this
should not happen.
As the food becomes hot it will conduct the
heat to the dish. Be prepared to use hot
pads to remove food after cooking.
What does “standing time” mean?
“Standing time” means that food should be
removed from the oven and covered for
additional time to allow it to finish cooking.
This frees the oven for other cooking.
Why does steam come out of the air
exhaust vent?
Steam is normally produced during
cooking. The microwave oven has been
designed to vent this steam out the vents.
Can I pop popcorn in my microwave
oven? How do I get the best results?
Yes. Pop packaged microwave popcorn
following manufacturer’s guidelines or use
the preset POPCORN pad. Do not use
regular paper bags. Use the “listening test”
by stopping the oven as soon as the
popping slows to a “pop” every 1 or 2
seconds. Do not repop unpopped kernels.
Do not pop popcorn in glass cookware.
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Page 28
Troubleshooting
Most cooking problems often are caused by little things you can find and fix without
tools of any kind. Check the lists below before calling for assistance or service. If
you still need help, see the “Requesting Assistance or Service” section.
If microwave does not operate, first check
the following:
• Is the microwave plugged into a live outlet with the proper voltage? (See installation
instructions.)
• Have you blown a household fuse or tripped a circuit breaker?
• Has the electric company experienced a power failure?
Other possible problems and their causes:
Problem
Cause
The microwave oven
will not run.
• The door is not firmly closed and latched.
• You did not touch START/ENTER.
• You did not follow directions exactly.
• An operation that was programmed earlier is still running.
• You have not entered numbers after touching COOK TIME.
• The electric supply to your home or wall outlets is low or
Microwave cooking
times seem too long.
lower than normal. Your electric company can tell you if the
line voltage is low. Your electrician or service technician can
tell you if the outlet voltage is low.
• The cook power is not at the recommended setting.
• Larger amounts of food need longer cooking times.
The turntable will
not turn.
• The turntable is not correctly in place. Make sure the turntable
The display shows a time
counting down but the
oven is not cooking.
• The oven door is not closed completely.
• You have set the controls as a kitchen timer. Touch
You do not hear the
Programming Tone.
• The command is not correct.
The fan seems to be
running slower than
usual.
• The oven has been stored in a cold area. The fan will run
The display is
showing “:”.
• There has been a power interruption. Reset the clock.
is correct-side up and is sitting securely on center shaft.
• The support is not operating correctly. Remove turntable,
check that the turntable support is properly in place, and
restart oven. If turntable support does not move, call a
designated service technician for repair. Cooking without the
turntable can give you poor results.
OFF/CANCEL to cancel the Minute Timer.
slower until the oven warms up to normal room temperature.
If none of these items is causing your problem, see the “Requesting Assistance or Service”
section on page 29.
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Page 29
Requesting Assistance or
Service
To avoid unnecessary service calls, please check the “Troubleshooting” section.
It may save you the cost of a service call. If you still need help, follow the
instructions below.
If you need assistance:
Call the Inglis Limited Consumer
Assistance Center toll free,
8:30 a.m. – 6 p.m. (EST), at
1-800-461-5681. Our
consultants are available to
assist you.
When calling:
Please know the purchase date, and the
complete model and serial number of your
appliance (see the “A Note to You” section).
This information will help us better respond
to your request.
If you need service:
Contact Inglis Limited Service from
anywhere in Canada at 1-800-807-6777.
For further assistance:
If you need further assistance, you can
write to Inglis Limited with any questions or
concerns at:
Consumer Relations Department
Inglis Limited
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in
your correspondence.
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Page 30
WARRANTY
WHIRLPOOL* MICROWAVE OVEN
LENGTH OF WARRANTY
WHIRLPOOL CORPORATION AND INGLIS LIMITED
WILL PAY FOR
FULL TWO-YEAR
WARRANTY
FROM DATE
OF PURCHASE
FSP* replacement parts and repair labor to correct
defects in materials or workmanship. Service must be
provided by an Inglis Limited designated service
company.
LIMITED THREE-YEAR
WARRANTY
THIRD THROUGH FIFTH
YEAR FROM
DATE OF PURCHASE
FSP replacement magnetron tube on microwave ovens
if defective in materials or workmanship.
WHIRLPOOL CORPORATION AND INGLIS LIMITED WILL NOT PAY FOR
A. Service calls to:
1. Correct the installation of your microwave oven.
2. Instruct you how to use your microwave oven.
3. Replace house fuses or correct house wiring.
4. Replace owner-accessible light bulbs.
B. Repairs when your microwave oven is used in other than normal, single-family
household use.
C. Pickup and delivery. Your microwave oven is designed to be repaired in the home.
D. Damage to your microwave oven caused by accident, misuse, fire, flood, acts of
God, or use of products not approved by Whirlpool.
E. Any labor costs during limited warranty.
F. Repairs to parts or systems resulting from unauthorized modifications made to the
appliance.
G. Replacement parts or repair labor costs for units operated outside Canada.
2/99
WHIRLPOOL CORPORATION AND INGLIS LIMITED SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some provinces do not allow the
exclusion or limitation of incidental or consequential damages, so this exclusion or
limitation may not apply to you. This warranty gives you specific legal rights, and you may
also have other rights which vary from province to province.
Outside Canada, a different warranty may apply. For details, please contact your
authorized Whirlpool dealer.
If you need assistance or service, first see the “Troubleshooting” section of this book. After
checking “Troubleshooting,” additional help can be found by checking the “Requesting
Assistance or Service” section or you can call our Consumer Assistance Center at
1-800-461-5681, or writing: Consumer Relations Department, Inglis Limited, 1901
Minnesota Court, Mississauga, Ontario L5N 3A7. For service, call 1-800-807-6777.
3828W5A1140/4359994
© 1999 Whirlpool Corporation
* Registered Trademark of Whirlpool, U.S.A., Inglis Limited licensee in Canada
4/99
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