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Imation LTO-5 Tape Drive
User Manual and Service Guide
Imation LTO-5 Tape Drive
User Manual and Service Guide
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Read This First
This product is not intended to be connected by any means, directly or indirectly, to interfaces of public
telecommunications networks.
Before using this manual and the product it supports, read the general information in “Notices.” This
edition applies to the Imation LTO-5 Tape Drive, and to subsequent releases and modifications until
otherwise indicated in new editions. To ensure that you have the latest publications, visit
https://support.imation.com.
Technical Support
It is your responsibility to set up this tape drive or library, and to ensure that the drive and library have the
latest firmware (unless you have purchased a service contract).
For online technical support, visit https://support.Imation.com.and choose one of these three options:
1. Enter a topic in the subject field and click Search
2. Click Ask a Question, fill in the required fields, and submit your question
3. Click Contact Us to find phone numbers for technical support
Registration
To receive updates and related information automatically, register your LTO drive with Imation :
•
Visit www.imation.com and click Support
•
Use the pull-down menus to find your drive and click Submit
•
Fill in the Product Registration Form and click Submit
Comments
Your feedback helps us provide accurate and useful information. If you have comments or suggestions for
improving this publication, please visit https://support.imation.com/app/ask/.
© Copyright Imation Corporation 2012
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User Manual and Service Guide
Contents
Safety Notices ............................................................................................................................................ i
Danger Notice ........................................................................................................................................ i
Caution Notice ....................................................................................................................................... i
Sample Caution Notices........................................................................................................................ ii
Safety Inspection Procedure.................................................................................................................. ii
Tape Drive AC Grounding Inspection ................................................................................................. iii
Class I Laser Product ........................................................................................................................... iii
Rack Safety .......................................................................................................................................... iv
Power Cords ......................................................................................................................................... vi
Battery Return Policy........................................................................................................................... vi
Flat Panel Display .............................................................................................................................. viii
Monitors ............................................................................................................................................. viii
End of Life (EOL) Plan...................................................................................................................... viii
Preface...................................................................................................................................................... ix
1.
Introduction........................................................................................................................................ 1–1
Drive Features ................................................................................................................................... 1–1
Front Panel ........................................................................................................................................ 1–2
Rear Panel ......................................................................................................................................... 1–2
Drive Performance ............................................................................................................................ 1–3
Cartridge Compatibility .................................................................................................................... 1–3
Speed Matching................................................................................................................................. 1–3
Channel Calibration .......................................................................................................................... 1–4
Data Cartridge Capacity Scaling....................................................................................................... 1–4
Inhibit Firmware Down-leveling ...................................................................................................... 1–5
SAS Interface .................................................................................................................................... 1–5
Physical Characteristics .................................................................................................................... 1–5
Supported Servers and Operating Systems ....................................................................................... 1–5
Supported Device Drivers ................................................................................................................. 1–5
Specifications ........................................................................................................................................ 1–6
Physical Specifications ..................................................................................................................... 1–6
Power Specifications......................................................................................................................... 1–6
Environmental Specifications ........................................................................................................... 1–6
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
2.
User Manual and Service Guide
Installing the Drive ............................................................................................................................. 2-1
Prevent Drive Damage ....................................................................................................................... 2-1
Prepare for Installation....................................................................................................................... 2-1
Unpack the Drive ............................................................................................................................... 2-2
Verify the Shipment ........................................................................................................................... 2-2
Install Rack Mount Kit (optional) ...................................................................................................... 2-3
Remove Shelf from Rack ................................................................................................................... 2-4
Inspect Power Cord and Outlet .......................................................................................................... 2-4
Position the Tape Drive...................................................................................................................... 2-4
Install the SAS Host Adapter Card (if required)................................................................................ 2-5
Connect the SAS Bus Cable............................................................................................................... 2-5
Connect Power Source ....................................................................................................................... 2-6
Run Drive Diagnostics ....................................................................................................................... 2-7
Install Device Drivers ........................................................................................................................ 2-7
Configure Tape Drive to a Server/Host ............................................................................................. 2-7
Update Firmware................................................................................................................................ 2-7
Update Firmware through Host Interface .......................................................................................... 2-8
ITDT Firmware Update, Dump Retrieval and Library/Drive Test Tool ........................................... 2-8
Update Firmware with FMR Tape Cartridge ..................................................................................... 2-9
Update Firmware Using Ethernet Port............................................................................................... 2-9
Register for Support Notification....................................................................................................... 2-9
© Copyright Imation Corporation 2012
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User Manual and Service Guide
Figures
Figure 1. AC Grounding Diagram (50 Hz and 60 Hz)................................................................................. iii
Figure 1-1. LTO-5 Tape Drive.................................................................................................................. 1–1
Figure 1-2. Front Panel Features............................................................................................................... 1–2
Figure 1-3. Rear Panel Features ................................................................................................................ 1–2
Figure 2-2. Connecting SAS Device to Server .......................................................................................... 2-6
Figure 2-3. Connecting SAS Device to Two Servers ................................................................................ 2-6
Tables
Table 1-1. Performance Characteristics .................................................................................................... 1–3
Table 1-2. Performance Parameters .......................................................................................................... 1–4
© Copyright Imation Corporation 2012
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User Manual and Service Guide
Safety Notices
Observe the safety notices when using this product. These safety notices contain danger and caution
notices. These notices are sometimes accompanied by symbols that represent the severity of the safety
condition. The sections that follow define each type of safety notice and give examples.
Danger Notice
A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people. A
lightning bolt symbol always accompanies a danger notice to represent a dangerous electrical condition.
A sample danger notice follows:
DANGER: An electrical outlet that is not correctly wired could place hazardous
voltage on metal parts of the system or the devices that attach to the system. It is
the responsibility of the customer to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock.
Caution Notice
A caution notice calls attention to a situation that is potentially hazardous to people because of some
existing condition, or to a potentially dangerous situation that might develop because of some unsafe
practice. A caution notice can be accompanied by one of several symbols:
Symbol
Meaning
A generally hazardous condition not represented by other safety symbols.
This product contains a Class II laser. Do not stare into the beam. Laser symbols
are always accompanied by the classification of the laser as defined by the U. S.
Department of Health and Human Services (Class I, Class II, and so forth).
A hazardous condition due to mechanical movement in or around the product.
This part or unit is heavy but has a weight smaller than 18 kg (39.7 lb). Use care
when lifting, removing, or installing this part or unit.
© Copyright Imation Corporation 2012
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Sample Caution Notices
Caution
The battery is a lithium ion battery. To avoid possible explosion, do not burn. Exchange
only with the Imation -approved part. Recycle or discard the battery as instructed by local
regulations.
Caution
The system contains circuit cards, assemblies, or both that contain lead solder. To avoid
the release of lead (Pb) into the environment, do not burn. Discard as instructed by local
regulations.
Caution
When removing the Modular Refrigeration Unit (MRU), immediately remove any oil
residue from the MRU support shelf, floor, and any other area to prevent injuries because
of slips or falls. Do not use refrigerant lines or connectors to lift, move, or remove the
MRU. Use handholds as instructed by service procedures.
Caution
Do not connect an Imation control unit directly to a public optical network. You must use
an additional connectivity device between an Imation control unit optical adapter (fibre,
ESCON®, FICON®) and an external public network. Use a device such as a patch panel,
router, or switch. You do not need an additional connectivity device for optical fibre
connectivity that does not pass through a public network.
Safety Inspection Procedure
Before you service the unit, perform the following safety inspection procedure:
1. Stop all activity on the host bus.
2. Turn off the power to the tape drive.
3. Disconnect the host interface cable.
4. Unplug the tape drive power cord from the electrical outlet.
5. Check the tape drive power cord for damage, such as a pinched, cut, or frayed cord.
6. Check the tape drive host interface cable for damage.
7. Check the cover of the tape drive for sharp edges, damage, or alterations that expose its internal
parts.
8. Check the cover of the tape drive for proper fit. It should be in place and secure.
9. Check the product label on the tape drive to make sure that it matches the voltage at your outlet.
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User Manual and Service Guide
Tape Drive AC Grounding Inspection
1. Power off the drive.
2. Disconnect all cables.
3. Disconnect the power cord from its source. (See Figure 1 below for reference.)
4. Inspect the power cable for visible cracks, wear, or damage.
Figure 1. AC Grounding Diagram (50 Hz and 60 Hz)
Class I Laser Product
The product may contain a laser assembly that complies with the performance standards set by the U.S.
Food and Drug Administration for a Class I laser product. Class I laser products do not emit hazardous
laser radiation. The product has the necessary protective housing and scanning safeguards to ensure that
laser radiation is inaccessible during operation or is within Class I limits. External safety agencies have
reviewed the product and have obtained approvals to the latest standards as they apply.
© Copyright Imation Corporation 2012
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User Manual and Service Guide
Rack Safety
The following general safety information should be used for all rack mounted devices.
DANGER:
•
Always lower the leveling pads on the rack cabinet.
•
Always install stabilizer brackets on the rack cabinet.
•
To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest
devices in the bottom of the rack cabinet. Always install servers and optional devices starting
from the bottom of the rack cabinet.
•
Rack mounted devices are not to be used as a shelf or work space. Do not place any object on top
of rack mounted devices.
•
Each rack cabinet might have more than one power cord. Be sure to disconnect all power cords
in the rack cabinet before servicing any device in the rack cabinet.
•
Connect all devices installed in a rack cabinet to power devices installed in the same rack cabinet.
Do not plug a power cord from a device installed in one rack cabinet into a power device installed
in a different rack cabinet.
•
An electrical outlet that is not correctly wired could place hazardous voltage on the metal parts of
the system or the devices that attach to the system. It is the responsibility of the customer to
ensure that the outlet is correctly wired and grounded to prevent an electrical shock.
CAUTION:
•
Do not install a unit in a rack where the internal rack ambient temperatures will exceed the
manufacturer’s recommended ambient temperature for all your rack mounted devices.
•
Do not install a unit in a rack where the air flow is compromised. Ensure that air flow is not
blocked or reduced on any side, front, or back of a unit used for air flow through the unit.
•
Consideration should be given to the connection of the equipment to the supply circuit so that
overloading of the circuits does not compromise the supply wiring or overcurrent protection. To
provide the correct power connection to a rack, refer to the rating labels located on the equipment
in the rack to determine the total power requirement of the supply circuit.
•
(For sliding drawers) Do not pull out or install any drawer or feature if the rack stabilizer
brackets are not attached to the rack. Do not pull out more than one drawer at a time. The rack
may become unstable if you pull out more than one drawer at a time.
•
(For fixed drawers) This drawer is a fixed drawer and should not be moved for servicing unless
specified by the manufacturer. Attempting to move the drawer partially or completely out of the
rack may cause the rack to become unstable or cause the drawer to fall out of the rack.
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CAUTION:
Removing components from the upper positions in the rack cabinet improves rack stability during
relocation. Follow these general guidelines whenever you relocate a populated rack cabinet within a
room or building:
•
Reduce the weight of the rack cabinet by removing equipment starting at the top of the rack
cabinet. When possible, restore the rack cabinet to the configuration of the rack cabinet as you
received it. If this configuration is not known, you must do the following:
o
Remove all devices in the 32U position and above.
o
Ensure that the heaviest devices are installed in the bottom of the rack cabinet.
o
Ensure that there are no empty U-levels between devices installed in the rack cabinet
below the 32U level.
•
If the rack cabinet you are relocating is part of a suite of rack cabinets, detach the rack cabinet
from the suite.
•
Inspect the route that you plan to take to eliminate potential hazards.
•
Verify that the route that you choose can support the weight of the loaded rack cabinet. Refer to
the documentation that comes with your rack cabinet for the weight of a loaded rack cabinet.
•
Verify that all door openings are at least 760 x 2032 mm (30 x 80 in.).
•
Ensure that all devices, shelves, drawers, doors, and cables are secure.
•
Ensure that the four leveling pads are raised to their highest position.
•
Ensure that there is no stabilizer bracket installed on the rack cabinet during movement.
•
Do not use a ramp inclined at more than ten degrees.
•
Once the rack cabinet is in the new location, do the following:
•
o
Lower the four leveling pads.
o
Install stabilizer brackets on the rack cabinet.
o
If you removed any devices from the rack cabinet, repopulate the rack cabinet from the
lowest position to the highest position.
If a long distance relocation is required, restore the rack cabinet to the configuration of the rack
cabinet as you received it. Pack the rack cabinet in the original packaging material, or equivalent.
Also lower the leveling pads to raise the casters off of the pallet and bolt the rack cabinet to the
pallet.
© Copyright Imation Corporation 2012
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User Manual and Service Guide
Power Cords
For your safety, Imation provides a power cord with a grounded attachment plug to use with this Imation
product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
Power cords used in the United States and Canada are listed by Underwriters Laboratories (UL) and
certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord set consisting of a
minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a
parallel blade, grounding-type attachment plug rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA-certified cord set
consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in
length and a tandem blade, grounding-type attachment plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the United States): Use a cord set with a
grounding-type attachment plug. The cord set should have the appropriate safety approvals for the
country in which the equipment will be installed.
Power cords for a specific country or region are usually available only in that country or region.
Product Recycling and Disposal
This unit must be recycled or discarded according to applicable local and national regulations. Imation
encourages owners of information technology (IT) equipment to responsibly recycle their equipment
when it is no longer needed.
Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa nacional o local
aplicable. Imation recomienda a los propietarios de equipos de tecnología de la información (TI) que
reciclen responsablemente sus equipos cuando éstos ya no les sean útiles.
Notice: This mark applies only to countries within the European Union (EU) and Norway.
Battery Return Policy
This product may contain sealed lead acid, nickel cadmium, nickel metal hydride, lithium, or a lithium ion
battery. Consult your user manual or service manual for specific battery information. The battery must be
recycled or disposed of properly. Recycling facilities may not be available in your area. For information
on disposal of batteries outside the United States, contact your local waste disposal facility.
© Copyright Imation Corporation 2012
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User Manual and Service Guide
For Taiwan:
Please Recycle Batteries
For the European Union:
Appliances are labeled in accordance with European Directive 2002/96/EC concerning waste electrical
and electronic equipment (WEEE). The Directive determines the framework for the return and recycling
of used appliances as applicable throughout the European Union. This label is applied to products to
indicate that the product is not to be thrown away, but rather reclaimed upon end of life per this Directive.
•
In accordance with the European WEEE Directive, electrical and electronic equipment (EEE) is
to be collected separately and to be reused, recycled, or recovered at end of life. Users of EEE
with the WEEE marking per Annex IV of the WEEE Directive, as shown above, must not dispose
of end of life EEE as unsorted municipal waste, but use the collection framework available to
customers for the return, recycling and recovery of WEEE. Customer participation is important to
minimize any potential effects of EEE on the environment and human health due to the potential
presence of hazardous substances in EEE.
•
In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to
indicate that they are to be collected separately and recycled at end of life. The label on the
battery may also include a chemical symbol for the metal concerned in the battery (Pb for lead,
Hg for mercury and Cd for cadmium). Users of batteries and accumulators must not dispose of
them as unsorted municipal waste, but use the collection framework available to customers for
the return, recycling and treatment of batteries and accumulators. Customer participation is
important to minimize any potential effects of batteries and accumulators on the environment and
human health due to the potential presence of hazardous substances.
California—See http://www.dtsc.ca.gov/hazardouswaste/perchlorate for instructions on handling
perchlorate materials.
The foregoing notice is provided in accordance with California Code of Regulations Title 22, Division 4.5
Chapter 33. Best Management Practices for Perchlorate Materials. This product/part may include a
lithium manganese dioxide battery which contains a perchlorate substance.
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User Manual and Service Guide
Flat Panel Display
The fluorescent lamp or lamps in the liquid crystal display contain mercury. Dispose of it as required by
local ordinances and regulations.
Monitors
Connecticut—Please see the web site of the Department of Environmental Protection at
http://www.ct.gov/dep for information about recycling covered electronic devices in the State of
Connecticut, or telephone the Connecticut Department of Environmental Protection at 1-860-424-3000.
Washington—Please see the web site of the Department of Ecology at http://1800recycle.wa.gov/ for
information about recycling covered electronic devices in the State of Washington, or telephone the
Washington Department of Ecology at 1-800Recycle.
End of Life (EOL) Plan
This product is a purchased unit. It is the sole responsibility of the purchaser to dispose of it in accordance
with local laws and regulations at the time of disposal. This product contains recyclable materials. The
materials should be recycled where facilities are available and according to local regulations.
© Copyright Imation Corporation 2012
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User Manual and Service Guide
Preface
This guide describes how to install and use the Imation LTO-5 Tape Drive in the following chapters:
Chapter 1. Introduction describes the product, discusses supported servers, operating systems and
device drivers, and lists hardware specifications.
Chapter 2. Installing the Drive gives unpacking, set up, and configuration information.
Chapter 3. Operating the Drive describes the Power Button, Unload Button, and Status lights and
explains the function of the Single-character Display. It gives instruction on inserting and removing a tape
cartridge, describes methods of updating drive firmware, and explains how to clean the tape drive. It also
lists diagnostic and maintenance functions.
Chapter 4. Using Ultrium Media describes the types of tape cartridges to use and defines the conditions
for storing and shipping them. It also describes how to handle the cartridges, how to set a cartridge’s
write-protect switch, and how to order additional cartridges.
Chapter 5. Troubleshooting gives tips for solving problems with the drive.
Appendix A. Error Codes and Messages describes the error and informational codes that appear on the
single-character display.
Appendix B. TapeAlert Flags describes where to find information on TapeAlert messages that are
supported and that may aid during problem determination.
Appendix C. Ordering Optional Features, Replacement Parts, Power Cords, and Media lists parts
and supplies and provides information about the power cords that are used in different countries or
regions.
Appendix D. Repairing a Cartridge describes how to repair a tape cartridge.
Appendix E. Information for Trained Service Personnel gives the procedure for removing a tape
cartridge that will not eject from the drive and other servicing procedures.
© Copyright Imation Corporation 2012
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User Manual and Service Guide
1. Introduction
The Imation LTO-5 Tape Drive is a high-performance, high-capacity data-storage device designed to
backup and restore open systems applications. It is the fifth generation in the Ultrium series of products,
and is available with a Serial Attached SCSI (SAS) interface. This model incorporates a Linear TapeOpen (LTO) Ultrium 5 Half-Height Tape Drive.
Figure 1-1. LTO-5 Tape Drive
Drive Features
The LTO-5 Tape Drive offers the following features:
•
Dual port 6 Gb/s Serial Attached Small Computer Systems (SAS) interface
•
Half height form factor
•
Native storage capacity of 1500 GB per cartridge (3000 GB at 2:1 compression)
•
Maximum native data transfer rate of up to 140 MB per second
•
Burst data transfer rate of 600 MB per second
•
256 MB read-and-write cache
•
Support for encryption on Ultrium 5 tape cartridges
•
Single Character Display (SCD) operator panel
•
Ready, Fault, and Encryption status lights
•
Maintenance Mode functions
•
Ethernet Port (drive service use only)
© Copyright Imation Corporation 2012
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User Manual and Service Guide
Front Panel
Figure 1-2. Front Panel Features
Rear Panel
Figure 1-3. Rear Panel Features
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User Manual and Service Guide
Drive Performance
If you run applications that are highly dependent on tape-processing speed, take advantage of the
significant performance improvements provided by this tape drive.
Performance Characteristics
Imation LTO-5 Tape Drive
Native data rate
140 MB/s (with Ultrium 5 media)
Maximum sustained data rate (at maximum compression)
550 MB/s
Burst data rate
600MB/s
Nominal load-to-ready time
12 seconds
Nominal unload time
17 seconds
Average rewind time
75 seconds
Note: All sustained data rates are dependent on the capabilities of the interconnect.
Table 1-1. Performance Characteristics
By using the built-in data-compression capability of the tape drive, greater data rates than the native data
transfer rate can be achieved. However, the actual throughput is a function of many components, such as
the host system processor, disk data rate, block size, data compression ratio, SAS bus capabilities, and
system or application software.
Cartridge Compatibility
The Imation LTO-5 Tape Drive uses the LTO Ultrium 1500 GB Data Cartridge and performs the
following functions:
•
Reads and writes Generation 5 and Generation 4
•
Only reads Generation 3 cartridges
•
Does not write prior generation format to current generation cartridge.
The drive reads tapes that have been written by other licensed Ultrium 5 drives. It also writes to tapes that
can be read by other licensed Ultrium 5 drives.
In addition to using the LTO Ultrium Data Cartridge with up to 1500 GB capacity, the drive also offers
read/write capability for certified LTO Ultrium tape cartridges.
Speed Matching
To improve system performance, the drive uses a technique called speed matching to dynamically adjust
its native (uncompressed) data rate to the slower data rate of a server. With speed matching, the drive
operates at different speeds when reading or writing the Ultrium 4 or Ultrium 5 cartridge format. Native
data rates are as follows in the table below.
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Ultrium Generation Media
Generation 5 Media
Generation 4 Media
Generation 3 Media
140.0
120.0
80.0
130.0
113.1
76.1
120.0
106.0
72.3
112.7
99.2
68.4
105.5
92.3
64.6
98.2
85.3
60.7
90.9
78.5
56.8
83.6
71.4
53.0
76.4
64.6
59.2
69.1
57.6
45.3
61.8
50.7
41.5
53.5
43.8
37.6
46.3
36.9
33.8
40.0
30.5
30.0
Speed Matching Data
Rates (MB/sec)
Table 1-2. Performance Parameters
If the server’s net (compressed) data rate is between two of the preceding native data rates, the drive
calculates the appropriate data rate at which to operate. Speed matching dramatically reduces backhitch,
the condition that occurs when a tape stops, reverses, and restarts motion. A backhitch is usually the result
of a mismatch between the data rates of the server and the drive.
Channel Calibration
System performance is further optimized by a feature called channel calibration, in which the drive
automatically customizes each read/write data channel to compensate for variations in such things as the
recording channel’s transfer function, the media, and characteristics of the drive head.
Data Cartridge Capacity Scaling
The SET CAPACITY SCSI command enables a customer to capacity scale a data cartridge to enable
faster random access. As an example, a customer could capacity scale a data cartridge to 20% of its
normal length which improves the average access time by almost a factor of 5; however, it also reduces
the native capacity of the tape to 300 GB.
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Inhibit Firmware Down-leveling
The drive provides the capability to prevent loading and installing drive microcode via a Field Microcode
Replace (FMR tape) if the firmware level contained in the FMR tape is older than the code level already
installed. This option is controlled by the host application. No checking will be performed if the firmware
level is loaded via the host interface or the library interface.
SAS Interface
The drive has a dual port 6 Gb/s SAS (Serial Attached SCSI) host interface, which can be linked directly
to controllers. SAS is a performance improvement over traditional SCSI; it enables up to 128 devices of
different sizes and types to be connected simultaneously with thinner and longer cables; its full-duplex
signal transmission supports 6.0 Gb/s. In addition, SAS drives can be hot-plugged.
SAS drives will auto-negotiate speed. There are no configurable topologies, and thus no feature switches,
associated with SAS.
Physical Characteristics
The drive contains a dual port SAS connector. A list of compatible cables is shown in “Ordering Optional
Features, Replacement Parts, Power Cords, and Media” in Appendix C.
Supported Servers and Operating Systems
To determine the latest supported attachments, visit www.Imation.com and click Support. For specific
instructions about attaching the drive, see Chapter 2, “Installing the Drive,” on page 2-1.
Supported Device Drivers
Device drivers enable the drive to interact with a variety of servers. To see if you have the current driver:
•
Visit www.Imation.com and click Support
•
Select your product from the pull-down menu and click View Support Topics
•
Look through the search results for topics such as “LTO Tape Hardware—Drivers”
Note: If you do not have Internet access and you need information about device drivers, contact your
Imation representative.
Note: The device driver for System i® servers is included in the OS/400® operating system.
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Specifications
The tables below give the physical, power, and environmental specifications for the drive.
Physical Specifications
Width
213 mm (8.4 in.)
Length
332 mm (13.1 in.)
Height
58 mm (2.3 in.)
Weight (without Cartridge)
4.3 kg (9.4 lbs.)
Power Specifications
AC Line Current
100 to 240 VAC
Line Frequency
50 to 60 Hz, Auto-ranging
Line Current at 100 VAC
0.48 A
Line Current at 240 VAC
0.20 A
Environmental Specifications
Temperature
Relative Humidity (Non-condensing)
Wet Bulb Temperature (Maximum)
Operating
Storage
Shipping
10 to 40°C
(50 to 104°F)
–40 to 60°C
(–40 to 140°F)
–40 to 60°C
(–40 to 140°F)
20 to 80%
10 to 90%
10 to 90%
26°C (78.8°F)
26°C (78.8°F)
26°C (78.8°F)
Maximum Operating and Storage Altitude
3048 m (10,000 ft)
Maximum Shipping Altitude
12192 m (40,000 ft)
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2. Installing the Drive
This is a customer setup unit; it is your responsibility to install this product.
Prevent Drive Damage
To avoid static electricity damage when handling the drive, use the following precautions:
•
Limit your movement. Movement can cause static electricity to build around you.
•
Always handle the drive carefully. Never touch exposed circuitry.
•
Prevent others from touching the drive.
•
Before unpacking and installing the drive into an enclosure, touch its static-protective packaging
to an unpainted metal surface on the enclosure for at least two seconds. This reduces static
electricity in the packaging and your body.
•
When possible, remove the drive from its static-protective packaging and install it directly into an
enclosure without setting it down. When this is not possible, place the drive’s packaging on a
smooth, level surface and place the drive on the packaging.
•
Do not place the drive on the cover of the enclosure or on any other metal surface.
Prepare for Installation
Installation involves these steps, which are explained on the following pages.
1. Unpack the Drive
2. Verify the Shipment
3. Install Rack Mount Kit (optional)
4. Inspect the Power Cord and Outlet
5. Position the Tape Drive
6. Install the SAS Host Adapter Card (if required)
7. Connect the SAS Bus Cable
8. Connect Power
9. Run Drive Diagnostics
10. Install Device Drivers
11. Configure the Tape Drive to a Server/Host
12. Update the Firmware
13. Register for Support Notification
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Unpack the Drive
Unpack the drive and store the packaging for future moves or shipping.
Attention: If you return the unit for service, ship it in its original or equivalent packing material, or the
warranty may be invalidated.
1. Inspect the unit for shipping damage. If there is damage, do not install the unit. Report the
damage immediately by contacting your place of purchase.
2. Locate the label on the rear panel of the unit with the machine type, model number, and serial
number of the unit. Make a note of these numbers and store them in an easily accessible place.
Should you need to contact Technical Support, you will be asked for these numbers.
Verify the Shipment
Ensure that the following items are included in the shipment:
•
Power cord (for the appropriate cord for your country or region, see “Ordering Optional Features,
Replacement Parts, Power Cords, and Media” in Appendix C.)
•
Imation LTO Ultrium Cleaning Cartridge
•
Single-connector SAS wrap tool
•
Rack Mount Kit (optional)
•
Documentation CD
Note: SAS cables are not part of the ship group. They must be ordered separately.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Install Rack Mount Kit (optional)
Important: Before installing the rack shelf, read the information on rack safety. See “Rack Safety” on
page iv. Read these instructions to familiarize yourself with the procedure and install a 19-inch rack shelf.
Note: All vertical rack measurements are given in rack units (U). One U is equal to 4.45 cm (1.75 in.).
The U levels are marked on labels on one front mounting rail and one rear mounting rail.
1. Verify the contents of the rack mounting kit. It should include the following:
Quantity
Description
1
Fixed Shelf
4
Screws
2
Tie Wraps
1
PDU Line Cord
Installation Instructions
You will also need a 7 mm nut driver or 7 mm socket wrench.
2. Decide at what level you want to install the shelf. The drive requires 3 units (EIAs) of rack space (see
item 2 in Figure 2-1 below).
3. With the sides and back of the shelf facing up, carefully lift the shelf into the rack between the front
and back rack rails with the shelf flanges behind the front rack rails.
4. Align the holes in the shelf flange exactly with the holes in the front rack rails.
5. Holding the shelf 1 level, insert a screw through the top hole 3 in each front flange of the shelf.
Loosely thread the screws into the front mounting rails.
6. Check that the shelf is at the same level on the four mounting rails.
7. Insert a screw through the bottom hole 4 in each front flange of the shelf. Loosely thread the screws
into the front mounting rails.
8. Tighten all mounting screws using a 7 mm nut driver or a 7 mm socket wrench.
9. Route cables down one of the rear rack rails by threading each tie wrap through a hole in the rail and
around the cables. One tie wrap should be located near the rear of the drive; the other should be
located farther down the rack rail. Tighten cable ties securely around the cables so the cables cannot
be pulled out. Cut off tie wrap excess.
Attention: It is important to install cable ties on the cables! This helps secure the equipment on the shelf
from being accidentally pushed off or from slipping off the front of the shelf.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Figure 2-1. Shelf Attached to Rack Rails
The shelf installation is complete. You can now install your equipment on the shelf.
Remove Shelf from Rack
To remove the shelf from the rack, reverse the steps in the installation procedure.
Inspect Power Cord and Outlet
1. Inspect the power cord plug to ensure that it matches the power receptacle. If it does not match,
see “Power Cords” on page C-1 to determine the appropriate power cord.
2. Ensure that all associated electrical outlets are properly grounded and that the circuit breaker is
turned on.
DANGER: An electrical outlet that is not correctly wired could place hazardous
voltage on metal parts of the system or the devices that attach to the system. It is
the responsibility of the customer to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Position the Tape Drive
Position the unit so it is convenient to the server. The only restrictions are the length of the power cord
and the length of the cable to the server. Recommended locations are:
•
Away from high-traffic areas, especially if the floor is carpeted.
•
Out of printer or copy rooms to avoid toner and paper dust. Do not store paper supplies next to
any unit.
•
Away from moving air, such as doorways, open windows, fans, and air conditioners.
•
Off the floor.
•
In a horizontal position.
•
Where the tape cartridge can be easily inserted.
The unit should not be stacked. Do not place anything on top of the unit.
Install the SAS Host Adapter Card (if required)
If there are no other devices attached to your server, a SAS host adapter card may need to be installed in
the server. To install an adapter, refer to the instructions that accompany it, as well as to the section about
host adapter card installation in the documentation for your server.
Connect the SAS Bus Cable
The requirements for SAS bus connections are different than for the SCSI bus. Each tape drive is required
to have a dedicated bus to the initiator, referred to as point-to-point connection. SAS architecture does not
support multiple tape drives connected to a single host adapter port. The maximum SAS cable length that
can be used to connect the host adapter to the tape drive is 5.5 m.
To connect the cable:
1. Ensure the tape drive is powered OFF.
2. Since there are several types of SAS connectors, verify the SAS cable has the correct connectors
for the SAS host adapter and for the tape drive.
3. The tape drive has two SAS ports and can be connected to two servers, if desired. See Figure 2-2
on page 2-5 for connection to one server. See Figure 2-3 on page 2-5 for connection to two
servers. Then connect the SAS cable(s) to SAS host adapter(s) and to the tape drive as shown.
4. Ensure the host adapter and the server are configured correctly for a SAS bus operation. Refer to
the host adapter and server documentation for instructions.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Figure 2-2. Connecting SAS Device to Server
Figure 2-3. Connecting SAS Device to Two Servers
Connect Power Source
1. Plug the power cord into the rear panel (see Figure 1-3 on page 1-2), then plug the other end into
a grounded electrical outlet.
2. Power-on the unit by pressing the Power Button. The POST runs, which checks all hardware
except the drive head. During the POST, the Single-character Display (SCD) flashes several
segmented characters. Each segmented character represents a test performed during the POST.
When the POST finishes, the SCD momentarily lights all segmented characters and then goes
blank.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Run Drive Diagnostics
Run the Standalone Diagnostic (see “Function Code 1: Run Drive Diagnostics” on page 3-10).
Note: Optionally, you can use the ITDT tool to verify host to drive communications and to run a device
test that will send data across the host interface. For more information on ITDT, see “ITDT Firmware
Update, Dump Retrieval and Library/Drive Test Tool” on page 2-7.
Install Device Drivers
A device driver is firmware that enables the tape drive to interact with a variety of servers. Refer to
“Supported Device Drivers” on page 1-5 for instructions on downloading the latest device drivers.
If you intend to use the tape drive with a commercial software application, refer to that application’s
installation instructions to install the device driver and configure the tape drive.
Configure Tape Drive to a Server/Host
1. Power-on the unit.
2. To configure the tape drive, refer to the documentation for your server/host and application
software.
Update Firmware
Attention: When updating firmware, do not power off the drive until the update is complete, or the
firmware may be lost.
It is your responsibility to ensure that this drive has the latest firmware. To check for updated levels of
drive firmware, visit www.Imation.com and click Support. You can update drive firmware using:
•
The host interface
•
The ITDT tool
•
A field microcode replacement (FMR) tape cartridge
•
The Ethernet interface
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Update Firmware through Host Interface
When updating drive firmware by using the host interface, the procedure varies depending on whether
your server uses an Imation tape device driver or a non- Imation tape device driver (such as a driver from
IBM, Sun, Hewlett-Packard, or Microsoft).
For instructions about updating firmware from a server that uses an Imation tape device driver, refer to
[NEED DOCUMENT TITLE AND LOCATION].
To update firmware from a server that uses a non- Imation tape device driver, refer to the documentation
for that device driver.
ITDT Firmware Update, Dump Retrieval and Library/Drive Test Tool
ITDT is a tool with multiple functional capability and is a very quick, convenient, and efficient method
for both drive and library firmware updates. As a note, both drive and library dump retrievals can be
performed by the tool as well.
Below are some of the capabilities of this tool:
•
Firmware update capability to all Imation LTO Tape Drive and Tape Library products.
•
The tool does not require any special device drivers.
•
The tool is available for most major platforms (Windows, AIX®, Solaris, Linux, HP-UX, i5/OS).
•
The tool is capable of uploading drive and library dump files.
•
The primary function of this tool is thoroughly testing a drive. However, if the library is online to
the server/host where the tool resides, ITDT will communicate with the drive through the library
to load and unload a test cartridge thereby exercising some library functions.
•
The tool scans the host bus and will find and display for selection all Imation LTO devices.
•
Each function has “Help” selection which explains the required syntax as well as a brief
explanation of the particular function.
•
A Readme text file will be posted with the .exe for a thorough explanation of initial tool
download information from the web as well as explanation of tool capabilities. Refer to the ITDT
Readme text file for information on tool usage.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Update Firmware with FMR Tape Cartridge
Attention: SAS drives require SAS firmware images. Other firmware image types will not load on the
SAS drive.
To update drive firmware from an FMR tape cartridge:
1. Create an FMR tape (see “Function Code 3: Create FMR Tape” on page 3-11). A single FMR
tape can update multiple drives if the drives have the same drive type and host interface.
2. Update the drive firmware (see “Function Code 2: Update Drive Firmware from FMR Tape” on
page 3-11).
After updating the drive firmware, the FMR tape can be used as a data cartridge by using the “Unmake
FMR Tape” function (see “Function Code 8: Unmake FMR Tape” on page 3-15).
During the firmware download and update, the SCD displays random characters, then 8, then becomes
blank (not lit) when the firmware download and update finish with no errors. The SCD will display an
error code if a firmware download or update error is detected. The Ready light and Fault light flash
briefly during the firmware download and update. The Ready light turns On after the firmware download
and update are complete.
Update Firmware Using Ethernet Port
Note: The drive uses a limited version of FTP protocol to communicate on the Ethernet interface. It is
recommended to use a simple, command line FTP session, such as the DOS command prompt, when
communicating with the drive.
1. Obtain the latest drive firmware from the web, as described above.
2. Connect an Ethernet patch cable to the drive’s Ethernet interface and to a computer. In order to
meet electromagnetic immunity requirements, a shielded Ethernet cable is required.
3. Create an FTP session between the drive and the computer. The drive’s IP address: 169.254.0.3
4. At the user prompt, type guest and press Enter.
5. At the password prompt, press Enter. No response is needed.
6. Type bin to set the communication mode to binary.
7. Type put <firmware name> to transfer the firmware to the drive. Replace <firmware name> with
the actual firmware name. The drive will reset automatically when the transfer is complete and
the FTP session will close.
8. After the drive resets, the new firmware will be loaded on the drive.
9. Remove the Ethernet patch cable from the drive’s Ethernet interface and the computer.
Register for Support Notification
For registration information, see [NEED DOCUMENT TITLE AND LOCATION].
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
3. Operating the Drive
Operating the drive involves using the following front panel items:
•
Single-character Display (SCD)
•
SCD Dot
•
Ready and Fault status lights
•
Unload Button
•
Encryption status light
Operating Modes
In Operational Mode, drive functions include reading and writing data, cartridge manipulation, error
reporting, and firmware updating using an FMR cartridge. For more information, see “Status Lights” on
page 3-2.
In Maintenance Mode, drive functions include drive diagnostic, creation/unmake FMR cartridge, and
drive dump manipulation (force to RAM, copy to tape, copy to flash memory, and erase flash). For more
information, see “Diagnostic and Maintenance Functions” on page 3-7.
Switch between modes using the Unload Button. For more information, see “Unload Button” on page 3-4.
Single-character Display (SCD)
The SCD, shown as 5 in Figure 1-2, presents a single-character code for error conditions and
informational messages. When in Maintenance Mode, it displays diagnostic or maintenance functions.
Appendix A, “Error Codes and Messages,” lists the codes for error conditions and informational
messages. If multiple errors occur, the code with the highest priority (represented by the lowest number)
appears first. When the error is corrected, the code with the next highest priority displays, and so on until
no errors remain.
“Diagnostic and Maintenance Functions” on page 3-7 lists the single-character codes that represent
diagnostic or maintenance functions. To initiate a function the unit must be in maintenance mode.
Note: The SCD is blank during normal operation.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
SCD Dot
If a drive dump is present while the drive is in maintenance mode, a single dot illuminates in the lower
right corner of the SCD 8. To copy the dump, see “Function Code 5: Copy Drive Dump” on page 3-12.
•
The SCD Dot is on solid if the dump is in RAM memory. The SCD Dot flashes if the dump is in
FLASH memory.
•
The SCD Dot turns off when you obtain a dump (by using ITDT or a SCSI command) or update
the drive firmware.
Note: If the drive dump is stored in RAM memory (SCD Dot on solid), the dump will be lost when you
turn OFF the power or reset the drive.
Status Lights
The status lights 2 , 3 and 4 in “Front panel of the drive” on page 1-2) are light-emitting diodes
(LEDs) that provides information about the state of the drive. The Ready status light is green and the
Fault status light is amber, and (when lit) solid or flashing. The Encryption status light is white.
Mode
SCD
Ready LED (green)
Fault LED (amber)
Operational
Blank
On
Off
Activity (tape movement) in Operational Mode
Blank
Flashing
Off
Solid Character
Flashing
On
Flashing Character
Off
On
Solid Character
Off
Flashing
Random Segments
Off
On
Maintenance
Executing Maintenance Selection
Error Condition
Power-On / Reset Initialization
Note: The white Encryption status light will be on when the tape drive has a cartridge loaded and all data
on this cartridge is encrypted (excluding the label). LTO Ultrium 5 cartridges only.
Table 3-1 lists the conditions of the status lights and Single-character Display (SCD) and provides an
explanation of what each condition means.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
Green
Ready
Light
Status
Amber Encryption
Fault
Light
Status
Light
Status
User Manual and Service Guide
SCD Status
SCD Dot
Drive Condition
Off
Off
Off
Off
Off
The drive has no power or is powered off.
On
Off
On/Off
Off
Off
The drive is powered on and in an idle state. If a cartridge is
loaded, the white Encryption status light will be on when all
the data on the cartridge is encrypted (excluding the label).
LTO Ultrium 5 cartridges only.
Flashing
Once per
Second
Off
On/Off
Off
Off
The drive is reading from the tape, writing to the tape,
rewinding the tape, locating data on the tape, loading the
tape, or unloading the tape. The white Encryption status light
will be on when all the data on the cartridge is encrypted
(excluding the label). LTO Ultrium 5 cartridges only.
Flashing
Once per
Second
Off
Off
Off
Off
If the drive contains a cartridge during the power-on cycle,
the drive completes POST and slowly rewinds the tape (the
process may take up to 10 minutes). The light stops blinking
and becomes solid when the drive completes the recovery
and ejects the cartridge.
Off
On
Off
On/Off
On/Off
On/Off
Displays Error
On/Off The drive is displaying error code(s) from the error code log
Code or
on the SCD. For more information, see “Function Code 9:
Maintenance Mode
Display Error Code Log” on page 3-16 and Appendix A,
Function
“Error Codes and Messages,” on page A-1.
Displays Random
Segments/Blank
or
Displays Random
Segments/
8/Blank
On/Off During power on, or a drive reset, the drive front panel will
display drive progress as follows:
1.
2.
SCD will display random segments (no lights on)
SCD will display random segments (Ready light on)
3.
SCD will display random segments (Fault light on)
4.
SCD will display 8 (Ready, Fault, Encryption and
SCD Dot lights on)
5.
SCD will go blank (Ready light on) after a successful
power on or reset
If an error is detected during the power on or reset, the tape
drive posts an error code to the SCD. To determine the error,
locate the code in Appendix A, “Error Codes and Messages,”
on page A-1.
Table 3-1. Meaning of Status Lights and Single-character Display (SCD)
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
Green
Ready
Light
Status
Amber Encryption
Fault
Light
Status
Light
Status
User Manual and Service Guide
SCD Status
SCD
Dot
Drive Condition
Off
On
Off
0
Off
On
Off
Flashing Selected
Function
Off
Flashing
Once per
Second
Off
Displaying Error Code
Off
An error occurred and the drive or media may require
service, or it may require cleaning. Note the code on the
SCD, then go to Appendix A, “Error Codes and Messages,”
on page A-1 to determine the action that is required.
Off
Flashing
Off
Displaying C
Off
The drive needs cleaning.
Off
Flashing
Off
Displaying Function
Code 2 or Flashing
Off
The drive is updating firmware.1 The SCD will display a 2
if using an FMR cartridge. The SCD will be off if using the
host interface. For more information, see “Updating
firmware” on page 2-6.
Off
Flashing
Twice per
Second
Off
Off
Off
The drive detected an error and is performing a firmware
recovery. It will reset automatically.
Off
On
Off
Flashing C
Off
The drive is requesting a cartridge to be loaded.
Off
Flashing
Twice per
Second
Off
Off
On
There is a drive dump in flash memory.
On/Off The drive is entering or exiting from maintenance mode.
For more information, see “Function Code 0: Maintenance
Mode” on page 3-10.
On/Off The drive is executing the selected function while in
maintenance mode.
Table 3-1, continued. Meaning of Status Lights and Single-character Display (SCD)
1
Power should not be removed from the drive until the microcode update is complete. The drive indicates that the
update is complete by resetting and performing POST.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Unload Button
The Unload Button, shown as 1 in “Front panel of the drive” on page 1-2, performs these functions:
Unload Button Function
How to Initiate the Function
Rewind tape into cartridge and
eject cartridge from drive
Press the Unload Button once. The Ready light flashes while the drive is rewinding and
unloading.
Note: During a rewind and eject operation, the drive does not accept host interface commands.
Place drive in Maintenance Mode Ensure that the drive is unloaded. Then, within two seconds, press the Unload Button three
times. The drive is in maintenance mode when the Ready light is flashing and 0 appears in the
SCD.
Note: While in maintenance mode, the drive does not accept host interface commands.
Note: If you attempt to enter Maintenance Mode with a cartridge in the drive, the drive will
rewind and eject the cartridge. Remove the cartridge and repeat the steps for entering
Maintenance Mode.
Scroll through maintenance
functions
While in maintenance mode, press the Unload Button once per second to increment the display
characters by one. When you reach the character of the diagnostic or maintenance function that
you want (see “Diagnostic and Maintenance Functions” on page 3-7), press and hold the Unload
Button for three seconds.
Exit Maintenance Mode
Press the Unload Button once per second to increment the display character until XY displays.
Then press and hold the Unload Button for three seconds. Maintenance mode is exited when the
Ready light is On and the SCD becomes blank.
Force a drive dump (part of
Maintenance Mode)
Attention: If the drive detects a permanent error and displays an error code, it automatically
forces a drive dump (also known as a save of the firmware trace). If you force a drive dump, the
existing dump will be overwritten and data will be lost. After you force a drive dump, do not turn
off the power to the drive or you may lose the dump data.
Choose one of the following procedures:
•
If the drive is in maintenance mode (Ready light is flashing and Fault light is On for
Maintenance mode), refer to “Function Code 4: Force a Drive Dump” on page 3-12.
•
If the drive is in operating mode (Ready light is On or flashing), press and hold the
Unload Button for ten seconds.
If captured dump data exists, the drive places it into a dump area (for information about
retrieving the data, see “Procedure 1: Determining Firmware Level and Capturing Drive Dump”
on page 5-1).
Reset the drive
Press and hold the Unload Button until the drive begins the reset procedure (Fault light will turn
On when reset starts).
Note: If a tape cartridge is loaded in the drive the drive will unload the tape. Repeat the "Reset
the drive" procedure after the tape is unloaded. The drive saves a dump of the current drive state,
then reboots to allow communication. Do not cycle power as this will erase the contents of the
dump.
Table 3-2. Functions of the Unload Button
© Copyright Imation Corporation 2012
3-5
Imation LTO-5 Tape Drive
User Manual and Service Guide
Inserting a Tape Cartridge
To insert a tape cartridge:
1. Ensure that the drive is powered on.
2. Ensure that the write-protect switch on the tape cartridge is properly set (see “Write-Protect
Switch” on page 4-3).
3. Grasp the cartridge so that the write-protect switch faces you (see 1 in Figure 3-1 on page 3-6).
4. Slide the cartridge into the tape load compartment.
Notes:
If the cartridge is already in an ejected position and you want to reinsert it, remove the cartridge
then insert it again.
•
If the cartridge is already loaded and you cycle the power (turn it off, then on), the tape will
reload.
a80hh055
•
Figure 3-1. Inserting a Cartridge Into the Drive
© Copyright Imation Corporation 2012
3-6
Imation LTO-5 Tape Drive
User Manual and Service Guide
Removing a Tape Cartridge
To remove a tape cartridge:
1. Ensure that the drive is powered on.
2. Press the Unload Button. The drive rewinds the tape and partially ejects the cartridge. The Ready
light flashes while the tape rewinds, then goes out before the cartridge partially ejects.
3. After the cartridge partially ejects, grasp the cartridge and remove it.
Important: Always remove an ejected cartridge before reinserting.
Whenever you unload a tape cartridge, the drive writes any pertinent information to the cartridge
memory.
Mid-tape Recovery
If reset occurs while a cartridge is loaded, the drive will slowly rewind the tape and eject the cartridge. If
a power cycle occurs while a cartridge is loaded, the drive will slowly rewind the tape. The drive will not
automatically eject the cartridge.
The Ready light flashes and the SCD displays random segments during tape movement. Push the Unload
Button to eject the cartridge when the Ready light stops flashing.
Cleaning the Drive Head
Attention: When cleaning the drive head, use the Imation LTO Ultrium Cleaning Cartridge (see “Media
Supplies” on page C-4). You may use another LTO cleaning cartridge, but it may not meet the standards
of reliability established by Imation.
Clean the drive head whenever C displays on the Single-character Display and the Fault light is flashing
once per second. It is not recommended that you clean the drive head on a periodic basis; only when the
drive requests to be cleaned.
Note: In Maintenance Mode, a flashing C with the Fault light On, means to insert a cartridge, not clean
the drive head.
To clean the head, insert the cleaning cartridge into the tape load compartment (see “Front panel of the
drive” on page 1-2). The drive performs the cleaning automatically in less than two minutes then ejects
the cartridge. The drive will perform a short Load/Unload Test while ejecting the drive. Wait for the drive
to finish before removing the cartridge.
Note: The drive will automatically eject an expired cleaning cartridge.
The Imation LTO Ultrium Cleaning Cartridge is valid for 50 uses.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Cleaning the Tape Drive
Clean the exterior surface of the tape drive with a damp towel. If a liquid all-purpose cleaner is used,
apply it to the towel. Do not spray the tape drive.
Diagnostic and Maintenance Functions
The drive can:
•
Run diagnostics
•
Test write and read functions
•
Test a suspect tape cartridge
•
Update firmware
•
Perform other diagnostic and maintenance functions
The drive must be in maintenance mode to perform these functions.
Attention: Maintenance functions cannot be performed concurrently with read or write operations. While
in maintenance mode, the tape drive does not accept host interface commands from the server.
Table 3-3 on page 3-8 describes each diagnostic and maintenance function that the drive can perform,
gives the function code which appears on the Single-character Display (SCD), and directs you to the
instructions for performing the function. It is recommended that you use a customer-supplied scratch
(blank) data cartridge for diagnostic testing.
Note: During normal operation the fan only runs when cooling is required. The fan will be turned on/off
during the POST and Run Drive Diagnostics to demonstrate the fan is operational.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
Function Diagnostic or Maintenance Function
Code
User Manual and Service Guide
Instructions Location
0
Exit Maintenance Mode: Makes drive available for reading and writing “Function Code 0: Maintenance Mode” on page
data.
3-10
1
Run Drive Diagnostics: Runs tests to determine whether drive can
properly load and unload cartridges, and read and write data.
“Function Code 1: Run Drive Diagnostics” on
page 3-10
8
Update Tape Drive Firmware from FMR Tape: Loads updated
firmware from a field microcode replacement (FMR) tape.
“Function Code 2: Update Drive Firmware from
FMR Tape” on page 3-11
3
Create FMR Tape: Copies FMR data to a customer-supplied scratch
(blank) data cartridge.
“Function Code 3: Create FMR Tape” on page
3-11
8
Force a Drive Dump: Performs a dump of data (also known as saving a “Function Code 4: Force a Drive Dump” on
microcode trace).
page 3-12
5
Copy Drive Dump: Copies data from a drive dump (captured by using “Function Code 5: Copy Drive Dump” on page
3-12
Function Code 4) to the beginning of a customer-supplied scratch
(blank) data cartridge; copies a drive dump to flash memory; or erases
a dump from flash memory.
6
Run Host Interface Wrap Test: Performs a check of the circuitry from “Function Code 6: Run Host Interface Wrap
and to the connector.
Test” on page 3-14
7
Run RS-422 Wrap Test: Performs a check of the circuitry and
connector for the RS-422 interface.
8
Unmake FMR Tape: Erases the FMR data on a customer-supplied
“Function Code 8: Unmake FMR Tape” on
scratch (blank) data cartridge and rewrite the cartridge memory on the page 3-15
tape. This turns the cartridge into a valid customer-supplied scratch
data cartridge.
9
Display Error Code Log: Displays the last 10 error codes one at a time; “Function Code 9: Display Error Code Log” on
the most recent is presented first and the oldest is presented last.
page 3-16
R
Clear Error Code Log: Erases the contents of the error code log.
“Function Code A: Clear Error Code Log” on
page 3-16
C
Insert Cartridge into Tape Drive: This function cannot be selected by
itself, but is a part of other maintenance functions that require a tape
cartridge to be loaded.
“Function Code C: Insert Cartridge into Tape
Drive” on page 3-17
E
Test Cartridge & Media: Performs tests to ensure that a suspect
cartridge and its magnetic tape are acceptable.
“Function Code E: Test Cartridge & Media” on
page 3-17
F
Write Performance Test: Performs tests to ensure that the drive can
read from and write to tape.
“Function Code F: Write Performance Test” on
page 3-18
k
Test Head: Performs tests to ensure that the tape drive’s head and tape- “Function Code H: Test Head” on page
carriage mechanics are working correctly.
3-18
J
Fast Read/Write Test: Performs tests to ensure that the drive can read
from and write to tape.
“Function Code J: Fast Read/Write Test” on
page 3-20
L
Load/Unload Test: Tests the drive’s ability to load and unload a tape
cartridge.
“Function Code L: Load/Unload Test” on page
3-21
P
Enable Post Error Reporting: When selected, deferred-check conditions “Function Code P: Post Error Reporting
are reported to the host.
Enabled” on page 3-21
U
Disable Post Error Reporting: When selected, deferred-check
conditions are NOT reported to the host.
“Function Code 7: Run RS-422 Wrap Test” on
page 3-15
“Function Code U: Post Error Reporting
Disabled” on page 3-22
Table 3-3. Diagnostic and Maintenance Functions
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Entering Maintenance Mode
The drive must be in maintenance mode to run drive diagnostics or maintenance functions. To place the
unit in maintenance mode:
1. Make sure that no cartridge is in the drive.
2. Press the Unload Button three times within two seconds. 0 appears in the Single-character
Display (SCD) the Ready light is flashing, and the Fault light turns On.
Note: If a cartridge is in the tape drive, it will eject the first time that you press the Unload Button and the
drive will not be placed in maintenance mode. To continue placing the drive in maintenance mode,
perform the preceding step. While in Maintenance Mode, the drive will not accept a cartridge unless the
drive requests it. The SCD will display a flashing C to indicate a cartridge needs to be inserted.
Maintenance functions cannot be performed concurrently with read or write operations. While in
maintenance mode, the drive does not receive host interface commands from the server.
Exiting Maintenance Mode
The drive must be in maintenance mode to run drive diagnostics or maintenance functions. To exit
maintenance mode:
1. Press the Unload Button once per second to change the display character until 0 displays. Press
and hold the Unload Button for 3 or more seconds then release the button to take the drive out of
maintenance mode. If no error is detected, 0 temporarily appears in the SCD, then goes blank.
The drive then exits maintenance mode and the Ready light will turn On.
2. If an error is detected, the SCD shows an error code but still exits maintenance mode. To
determine the error, locate the code in Appendix A, “Error Codes and Messages,” on page A-1.
To clear the error, turn the power off, then on again.
3. Press and hold the Unload button until the drive resets.
Note: The drive also exits maintenance mode automatically after it completes a maintenance function or
after 10 minutes if no action has occurred.
Function Code 0: Maintenance Mode
Function Code 0 makes the drive available for running drive diagnostics or maintenance functions.
1. Place the drive in Maintenance Mode. For instructions, see“Entering Maintenance Mode” on page
3-9.
2. To exit Maintenance Mode, see “Exiting Maintenance Mode” on page 3-9.
The drive exits Maintenance Mode automatically after it completes a maintenance function or after 10
minutes if no action has occurred.
© Copyright Imation Corporation 2012
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User Manual and Service Guide
Function Code 1: Run Drive Diagnostics
Approximate Run Time = 5 minutes per loop Total Number of Loops = 1
Function Code 1 runs tests that determine whether the drive can properly load and unload cartridges and
read and write data.
Record the time it takes for the test to complete. Compare the recorded time with the "Approximate Run
Time" above. If the test runs successfully but the execution time is significantly longer than the
"Approximate Run Time," run “Function Code F: Write Performance Test” on page 3-18. If the Write
Performance Test fails, replace the media and exit maintenance mode.
Attention: For this test, insert only a scratch (blank) data cartridge or a cartridge that may be overwritten.
During the test, the drive overwrites the data on the cartridge.
Note: If you inserted an invalid tape cartridge (e.g. Gen2 or WORM media), error code J or 7 appears in
the SCD. If you inserted a write-protected cartridge, or the media has read-only compatibility (e.g., Gen3
media), error code P appears in the SCD. In either case, the tape drive unloads the cartridge and exits
Maintenance Mode after the cartridge is removed.
Steps to Execute Run Drive Diagnostics:
1. Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on
page 3-9.
2. Press the Unload Button once per second until 1 appears in the SCD. (If you cycle past the
desired code, press the Unload Button once per second until the code reappears.)
3. Press and hold the Unload Button for three or more seconds, then release it to select function 1.
Wait for the SCD to change to a flashing C.
4. Insert a scratch (blank) data cartridge. The SCD changes to a flashing 1 and the test begins.
During the test, the drive will Unload/Load the cartridge. Do not remove the cartridge during the
test.
o
If no error is detected, when the diagnostic ends, 0 temporarily appears in the SCD, and
the tape drive exits Maintenance Mode.
o
If an error is detected, the Fault light flashes and the drive posts an error code to the SCD.
To determine the error, locate the code in Error Codes and Messages. To clear the error
either turn the power off and then on again, or reboot the drive by pressing and holding
the Unload Button for 10 seconds.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Function Code 2: Update Drive Firmware from FMR Tape
Attention: When updating drive firmware, do not power off the drive until the update is complete or the
firmware may be lost.
Function Code 2 loads drive firmware from a field microcode replacement (FMR) tape. The FMR tape
must have been created from a LTO 5 tape drive with the same host interface (e.g. SAS, Fibre Channel).
1. Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on
page 3-9.
2. Press the Unload Button once per second until 2 appears in the SCD. (If you cycle past the
desired code, press the Unload Button once per second until the code reappears.)
3. Press and hold the Unload Button for three or more seconds, then release it to select the function.
The SCD changes to a flashing C.
4. Insert the FMR tape cartridge. The SCD changes to a flashing 2. The Fault light will be ON solid
during tape movement and flashing while code is being loaded. The Ready light will be OFF. The
tape drive loads the updated firmware from the FMR tape into its erasable programmable readonly memory (EPROM) area.
o
If the update completes successfully, the tape drive rewinds and unloads the FMR tape,
resets itself, and is ready to use the new firmware. The drive automatically reboots.
o
If the update fails, the tape drive posts an error code to the SCD. To determine the error,
locate the code in Appendix A, “Error Codes and Messages,” on page A-1. Push the
Unload Button to eject the cartridge. The drive exits Maintenance Mode after the
cartridge is removed. Contact Imation Technical Support for problem determination or
machine replacement.
© Copyright Imation Corporation 2012
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User Manual and Service Guide
Function Code 3: Create FMR Tape
Function Code 3 copies the drive’s field microcode replacement (FMR) data to a scratch data cartridge.
The resulting FMR tape can only be used to update the firmware on other LTO Gen 5 tape drives with the
same host interface (SAS, or Fibre Channel).
Attention: For this function, insert only a scratch (blank) data cartridge or a cartridge that may be
overwritten. During the test, the drive overwrites the data on the cartridge.
Note: If you inserted an invalid tape cartridge (e.g. Gen2 or WORM media), error code J or 7 appears in
the SCD. If you inserted a write-protected cartridge, or the media has read-only compatibility (e.g., Gen3
media), error code P appears in the SCD. In either case, the tape drive unloads the cartridge and exits
Maintenance Mode after the cartridge is removed.
1. Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on
page 3-9.
2. Press the Unload Button once per second until 3 appears in the SCD. (If you cycle past the
desired code, press the Unload Button once per second until the code reappears.)
3. Press and hold the Unload Button for three or more seconds, then release it to select the function.
The SCD changes to a flashing C.
4. Insert a scratch (blank) data cartridge that is not write protected (or the tape drive exits
maintenance mode). If the cartridge is not inserted within 60 seconds, the drive will exit
Maintenance Mode. The SCD changes to a flashing 3. The tape drive copies the FMR data to
the scratch data cartridge.
o
If the tape drive creates the FMR tape successfully, it rewinds and unloads the new tape,
exits Maintenance Mode, and the tape is ready to use.
o
If the tape drive fails to create the FMR tape, it displays an error code. To determine the
error, see Appendix A, “Error Codes and Messages,” on page A-1. The tape drive then
unloads the FMR tape, and exits Maintenance Mode after the cartridge is removed.
Function Code 4: Force a Drive Dump
Function Code 4 performs a dump of data collected by the drive (this process is also known as saving a
microcode trace).
1. Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on
page 3-9.
2. Press the Unload Button once per second until 4 appears in the SCD. (If you cycle past the
desired code, press the Unload Button once per second until the code reappears.)
3. Press and hold the Unload Button for three or more seconds, then release it to select the function.
The drive performs the dump. The SCD shows 0, then goes blank, and the drive exits
Maintenance Mode. To access the contents of the dump, see “Function Code 5: Copy Drive
Dump.”
Note: You can also force a drive dump when the tape drive is in normal operating mode. Simply press
and hold the Unload Button for ten seconds. This causes the drive to reboot.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Function Code 5: Copy Drive Dump
Function Code 5 copies data from a drive dump (captured in Function Code 4) to the beginning of a
scratch (blank) data cartridge.
Attention: For this function, insert only a scratch (blank) data cartridge or a cartridge that may be
overwritten. During the test, the drive overwrites the data on the cartridge.
Note: If you inserted an invalid tape cartridge (e.g. Gen2 or WORM media), error code J or 7 appears in
the SCD. If you inserted a write-protected cartridge, or the media has read-only compatibility, (e.g. Gen3
media), error code P appears in the SCD. In either case, the tape drive unloads the cartridge and exits
Maintenance Mode after the cartridge is removed.
1. Place the drive in Maintenance Mode. (For instructions, see “Entering Maintenance Mode” on
page 3-9.) Index through the Maintenance Mode options until 5 is displayed on the SCD. Press
and hold the Unload Button for three seconds to select Function Code 5. After selecting Function
Code 5 the SCD will display option 5_1. Press the Unload Button within 5 seconds to make a
different selection. If no other selection is made, the drive will perform option 5_1.
2. Press the Unload Button once per second to cycle through the following functions:
o
5_1: copy dump to tape; clears RAM dump
o
5_2: copy dump to flash memory; clears RAM dump
o
5_3: erase flash memory
o
5_0: no function
If you cycle past the desired code, press the Unload Button once per second until the code
reappears.
3. Press and hold the Unload Button for three or more seconds, then release it to select one of the
above functions.
4. If you selected 5_0, the drive will exit Maintenance Mode. If you selected 5_2 or 5_3, the
SCD will change to a flashing 5 while the procedure is being performed. After the procedure is
completed the drive will exit Maintenance Mode. If you selected 5_1 the SCD will change to a
flashing C indicating that a data cartridge is to be inserted.
5. Insert a scratch (blank) data cartridge within 60 seconds, or the drive will exit Maintenance
Mode. Ensure the scratch cartridge is not write protected (or the tape drive exits maintenance
mode). The SCD flashes the selection number while performing the function.
o
If the copy operation completes successfully, the tape drive rewinds and unloads the tape,
and exits Maintenance Mode after the cartridge is removed.
o
If the copy operation fails, an error code appears in the SCD. To determine the error,
locate the code in Appendix A, “Error Codes and Messages,” on page A-1. The tape drive
unloads the tape cartridge and exits Maintenance Mode after the cartridge is removed.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Function Code 6: Run Host Interface Wrap Test
Approximate Run Time = 10 seconds per loop
Number of Loops = This test runs until stopped by pressing the Unload Button.
Function Code 6 performs a check of the host interface circuitry and host connector on the drive.
1. Make sure that the host interface wrap plug is connected to the host interface connector at the rear
of the drive.
2. Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on
page 3-9.
3. Press the Unload Button once per second until 6 appears in the SCD.
o
Index through the Maintenance Mode options until 6 is displayed on the SCD.
o
Press and hold the Unload Button for three seconds to select Function Code 6.
o
After selecting Function Code 6 the SCD will display option 6_1.
o
Press the Unload Button within 5 seconds to make a different selection. If no other
selection is made, the drive will perform option 6_1.
4. Continue to press the Unload Button once per second to cycle through the following functions:
o
6_1: test the primary SAS port
o
6_2: test the secondary SAS port
o
6_3: test both primary and secondary SAS ports at the same time (requires a wrap plug
in both ports)
o
6_0: exit
5. Press and hold the Unload Button for three or more seconds, then release it to select one of the
above functions. The drive automatically starts the test. If you cycle past the desired code, press
the Unload Button once per second until the code reappears.
6. The SCD will display a flashing 6 during the test.
o
If no error is detected, the diagnostic will loop and begin again. To stop the loop, press
the Unload Button for one second and release. When the diagnostic ends, 0 temporarily
appears in the SCD, and the tape drive exits Maintenance Mode.
o
If an error is detected, the Fault light flashes and the drive posts an error code to the SCD.
To determine the error, locate the code in Appendix A, “Error Codes and Messages,” on
page A-1. To clear the error either turn the power off and then on again, or reboot the
drive by pressing and holding the Unload Button for 10 seconds.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Function Code 7: Run RS-422 Wrap Test
Approximate Run Time = 10 seconds per loop
Number of Loops = This test runs until stopped by pressing the Unload Button.
Note: This function is described here for information only. It is not supported on the this drive.
This test causes the drive to perform a check of the circuitry and connector for the RS-422 interface. This
connector supports the Library Drive Interface (LDI) and the Automation Drive Interface (ADI).
Before selecting this function, attach an LDI or RS-422 wrap plug to the drive’s LDI or RS-422 connector
(in place of the LDI or RS-422 cable).
•
Make sure that no cartridge is in the drive, and the appropriate wrap plug is attached to the RS422 connector.
•
Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on
page 3-9.
•
Press the Unload Button once per second until 7 appears in the SCD. If you cycle past 7,
continue to press the Unload Button until it displays again.
•
To select the function, press and hold the Unload Button for three seconds. After you select the
function, 7 flashes and the drive automatically starts the test.
o
If no error is detected, the diagnostic will loop and begin again. To stop the loop, press
the Unload Button for one second and release. When the diagnostic ends, 0 temporarily
appears in the SCD, and the tape drive exits Maintenance Mode.
o
If an error is detected, the Fault light flashes and the drive posts an error code to the SCD.
To determine the error, locate the code in Appendix A, “Error Codes and Messages,” on
page A-1. To clear the error either turn the power off and then on again, or reboot the
drive by pressing and holding the Unload Button for 10 seconds.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Function Code 8: Unmake FMR Tape
Function Code 8 erases the field microcode replacement (FMR) data and rewrites the cartridge memory
on the tape. This converts the cartridge into a valid scratch (blank) data cartridge.
1. Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on
page 3-9.
2. Press the Unload Button once per second until 8 appears in the SCD. If you cycle past the
desired code, press the Unload Button once per second until the code reappears.
3. Press and hold the Unload Button for three or more seconds, then release it to select function 8.
The SCD changes to a flashing C.
4. Insert the FMR data cartridge (or the tape drive exits Maintenance Mode). The SCD changes to a
flashing 8. The tape drive erases the firmware on the tape and rewrites the header in the cartridge
memory to change the cartridge to a valid scratch (blank) data cartridge. The drive then ejects the
cartridge and exits Maintenance Mode.
Note: If you inserted an invalid tape cartridge (e.g. Gen2 or WORM media), error code J or 7 appears in
the SCD. If you inserted a write-protected cartridge, or the media has read-only compatibility (e.g. Gen3
media), error code P appears in the SCD. In either case, the tape drive unloads the cartridge and exits
Maintenance Mode after the cartridge is removed.
Function Code 9: Display Error Code Log
Function Code 9 displays the last ten error codes, one at a time (the codes are ordered; the most recent is
presented first and the oldest is presented last). If there are no errors in the log, function code 0 displays
in the SCD and the drive exits Maintenance Mode.
•
Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on
page 3-9.
•
Press the Unload Button once per second until 9 appears in the SCD. If you cycle past the
desired code, press the Unload Button once per second until the code reappears.
•
Press the Unload Button, then release it to view the most recent error code.
•
Press and release the Unload Button again to view successive error codes. Let two to three
seconds pass between each depression. The Ready light and Fault light will flash On/Off once for
each successive error code. The SCD will display 0 when all the error codes have been
displayed.
•
After viewing all error codes, exit this function by pressing the Unload Button again. The SCD
will display 0 and exit Maintenance Mode.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Function Code A: Clear Error Code Log
Function Code A erases the contents of the error code log.
1. Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on
page 3-9.
2. Press the Unload Button once per second until A appears in the SCD. If you cycle past the
desired code, press the Unload Button once per second until the code reappears.
3. Press and hold the Unload Button for three or more seconds, then release it to select the function.
A flashes in the SCD, followed by 0. The tape drive erases all errors from the error code log and
exits Maintenance Mode.
Function Code C: Insert Cartridge into Tape Drive
This function cannot be selected by itself, but is part of other maintenance functions (such as Run Tape
Drive Diagnostics and Create FMR Tape) that require a tape cartridge to be inserted.
Function Code E: Test Cartridge & Media
Approximate Run Time = 15 minutes per loop Total Number of Loops = 10
Function Code E performs tests that determine whether a suspect cartridge and its magnetic tape are
acceptable.
Press the Unload Button to stop the diagnostic and exit Maintenance Mode. Pressing the Unload Button
once will abort the test at the end of the current test loop. Pressing the Unload Button twice will abort the
test immediately. Wait for the drive to rewind the tape and unload the cartridge.
Attention: When you perform this test, data on the suspect tape will be overwritten.
Note: If you inserted an invalid tape cartridge (e.g. Gen2 or WORM media), error code J or 7 appears in
the SCD. If you inserted a write-protected cartridge, or the media has read-only compatibility (e.g. Gen3
media), error code P appears in the SCD. In either case, the tape drive unloads the cartridge and exits
Maintenance Mode after the cartridge is removed.
•
Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on
page 3-9.
•
Press the Unload Button once per second until E appears in the SCD. If you cycle past the desired
code, press the Unload Button once per second until the code reappears.
•
Press and hold the Unload Button for three or more seconds, then release it to
•
Ensure that the write-protect switch on the cartridge is off, then insert the cartridge (or the tape
drive exits Maintenance Mode). The SCD changes to flashing E. The tape drive runs the tests.
o
If no error is detected, the diagnostic will loop and begin again. To stop the loop, press
the Unload Button for one second and release. When the diagnostic ends, 0 temporarily
appears in the SCD, and the tape drive exits Maintenance Mode.
o
If an error is detected, the Fault light flashes and the drive posts an error code to the SCD.
To determine the error, locate the code in Appendix A, “Error Codes and Messages,” on
page A-1. To clear the error either turn the power off and then on again, or reboot the
drive by pressing and holding the Unload Button for 10 seconds.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Function Code F: Write Performance Test
Approximate Run Time = 7 minutes per loop Total Number of Loops = 10
Function Code F performs tests to ensure that the drive can read from and write to tape.
Press the Unload Button to stop the diagnostic and exit Maintenance Mode. Pressing the Unload Button
once will abort the test at the end of the current test loop. Pressing the Unload Button twice will abort the
test immediately. Wait for the drive to rewind the tape and unload the cartridge.
Attention: For this test, insert only a scratch (blank) data cartridge or a cartridge that may be overwritten.
During the test, the drive overwrites the data on the cartridge.
Note: If you inserted an invalid tape cartridge (e.g. Gen2 or WORM media), error code J or 7 appears in
the SCD. If you inserted a write-protected cartridge, or the media has read-only compatibility (e.g. Gen3
media), error code P appears in the SCD. In either case, the tape drive unloads the cartridge and exits
Maintenance Mode after the cartridge is removed.
1. Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on
page 3-9.
2. Press the Unload Button once per second until F appears in the SCD. If you cycle past the
desired code, press the Unload Button once per second until the code reappears.
3. Press and hold the Unload Button for three or more seconds, then release it to select the function.
The SCD changes to a flashing C.
4. Insert a scratch (blank) data cartridge. The SCD changes to a flashing F and the tape drive runs
the tests.
o
If no error is detected, the diagnostic will loop and begin again. To stop the loop, press
the Unload Button for one second and release. When the diagnostic ends, 0 temporarily
appears in the SCD, and the tape drive exits Maintenance Mode.
o
If an error is detected, the Fault light flashes and the drive posts an error code to the SCD.
To determine the error, locate the code in Appendix A, “Error Codes and Messages,” on
page A-1. To clear the error either turn the power off and then on again, or reboot the
drive by pressing and holding the Unload Button for 10 seconds.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Function Code H: Test Head
Approximate Run Time = 12 minutes per loop Total Number of Loops = 10
Function Code k performs tests to ensure that the tape drive’s head and tape-carriage mechanics work
correctly.
Once you begin this test, the diagnostic begins the loop sequence. Time the first loop by pressing the
Unload Button once to stop the diagnostic after the completion of the first loop, then record the time it
takes for the test to complete. Compare the recorded time with the "Approximate Run Time" above. If the
test runs successfully but the execution time is significantly longer than the "Approximate Run Time", run
“Function Code F: Write Performance Test” on page 3-18. If the Write Performance Test fails, replace
the media and exit Maintenance Mode.
Press the Unload Button to stop the diagnostic and exit Maintenance Mode. Pressing the Unload Button
once will abort the test at the end of the current test loop. Pressing the Unload Button twice will abort the
test immediately. Wait for the drive to rewind the tape and unload the cartridge.
Attention: For this test, insert only a scratch (blank) data cartridge or a cartridge that may be overwritten.
During the test, the drive overwrites the data on the cartridge.
Note: If you inserted an invalid tape cartridge (e.g. Gen2 or WORM media), error code J or 7 appears in
the SCD. If you inserted a write-protected cartridge, or the media has read-only compatibility (e.g. Gen3
media), error code P appears in the SCD. In either case, the tape drive unloads the cartridge and exits
Maintenance Mode after the cartridge is removed.
1. Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on
page 3-9.
2. Press the Unload Button once per second until k appears in the SCD. If you cycle past the
desired code, press the Unload Button once per second until the code reappears.
3. Press and hold the Unload Button for three or more seconds, then release it to select the function.
The SCD changes to a flashing C.
4. Insert a scratch (blank) data cartridge. The SCD changes to a flashing k. The tape drive runs the
tests.
o
If no error is detected, the diagnostic will loop and begin again. To stop the loop, press
the Unload Button for one second and release. When the diagnostic ends, 0 temporarily
appears in the SCD, and the tape drive exits Maintenance Mode.
o
If an error is detected, the Fault light flashes and the drive posts an error code to the SCD.
To determine the error, locate the code in Appendix A, “Error Codes and Messages,” on
page A-1. To clear the error either turn the power off and then on again, or reboot the
drive by pressing and holding the Unload Button for 10 seconds.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Function Code J: Fast Read/Write Test
Approximate Run Time = 7 minutes per loop Total Number of Loops = 10
Function Code J performs tests to ensure that the drive can read from and write to tape.
Once you begin this test, the diagnostic begins the loop sequence. Time the first loop by pressing the
Unload Button once to stop the diagnostic after the completion of the first loop, then record the time it
takes for the test to complete. Compare the recorded time with the "Approximate Run Time" above. If the
test runs successfully but the execution time is significantly longer than the "Approximate Run Time", run
“Function Code F: Write Performance Test” on page 3-18. If the Write Performance Test fails, replace
the media and exit Maintenance Mode.
Press the Unload Button to stop the diagnostic and exit Maintenance Mode. Pressing the Unload Button
once will abort the test at the end of the current test loop. Pressing the Unload Button twice will abort the
test immediately. Wait for the drive to rewind the tape and unload the cartridge.
Attention: For this test, insert only a scratch (blank) data cartridge or a cartridge that may be overwritten.
During the test, the drive overwrites the data on the cartridge.
Note: If you inserted an invalid tape cartridge (e.g. Gen2 or WORM media), error code J or 7 appears in
the SCD. If you inserted a write-protected cartridge, or the media has read-only compatibility (e.g. Gen3
media), error code P appears in the SCD. In either case, the tape drive unloads the cartridge and exits
Maintenance Mode after the cartridge is removed.
1. Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on
page 3-9.
2. Press the Unload Button once per second until J appears in the SCD. If you cycle past the
desired code, press the Unload Button once per second until the code reappears.
3. Press and hold the Unload Button for three or more seconds, then release it to select the function.
The SCD changes to a flashing C.
4. Insert a scratch (blank) data cartridge. The SCD changes to a flashing J and the tape drive runs
the tests.
o
If no error is detected, the diagnostic will loop and begin again. To stop the loop, press
the Unload Button for one second and release. When the diagnostic ends, 0 temporarily
appears in the SCD, and the tape drive exits Maintenance Mode.
o
If an error is detected, the Fault light flashes and the drive posts an error code to the SCD.
To determine the error, locate the code in Appendix A, “Error Codes and Messages,” on
page A-1. To clear the error either turn the power off and then on again, or reboot the
drive by pressing and holding the Unload Button for 10 seconds.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Function Code L: Load/Unload Test
Approximate Run Time = 25 seconds per loop Total Number of Loops = 10
Function Code L tests the drive’s ability to load and unload a tape cartridge.
Press the Unload Button to stop the diagnostic and exit Maintenance Mode. Pressing the Unload Button
once will abort the test at the end of the current test loop. Pressing the Unload Button twice will abort the
test immediately. Wait for the drive to rewind the tape and unload the cartridge.
Attention: Even though no data is written during this test, it is recommended that you use a blank
(scratch) cartridge for this test.
•
Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on
page 3-9.
•
Press the Unload Button once per second until L appears in the SCD. If you cycle past the
desired code, press the Unload Button once per second until the code reappears.
•
Press and hold the Unload Button for three or more seconds, then release it to select the function.
The SCD changes to a flashing C.
•
Insert a scratch (blank) data cartridge. The SCD changes to a flashing L and the tape drive runs
the tests.
o
If no error is detected, the diagnostic will loop and begin again. To stop the loop, press
the Unload Button for one second and release. When the diagnostic ends, 0 temporarily
appears in the SCD, and the tape drive exits Maintenance Mode.
o
If an error is detected, the Fault light flashes and the drive posts an error code to the SCD.
To determine the error, locate the code in Appendix A, “Error Codes and Messages,” on
page A-1. To clear the error either turn the power off and then on again, or reboot the
drive by pressing and holding the Unload Button for 10 seconds.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Function Code P: Post Error Reporting Enabled
When Post Error Reporting is enabled, deferred-check conditions are reported to the host and temporary
errors are reported in the sense data. Function Code P will be displayed in Maintenance Mode when the
drive has Post Error Reporting enabled. This selection is normally used as a request from support
personnel.
1. Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on
page 3-9.
2. Press the Unload Button once per second until either P or U appears in the SCD. P or U will
appear in the SCD to indicate the current setting for Post Error Reporting. If you cycle past the
desired code, press the Unload Button once per second until the code reappears.
3. Exit Maintenance Mode if you do not want to change the current setting for Post Error Reporting.
For instructions, see “Exiting Maintenance Mode” on page 3-9.
4. To disable Post Error Reporting, Press and hold the Unload Button for three seconds while P
appears in the SCD. The SCD changes to U after you release the Unload Button.
5. Press the Unload Button once per second to select another Maintenance Mode Function. To exit
Maintenance Mode, refer to “Exiting Maintenance Mode” on page 3-9.
Function Code U: Post Error Reporting Disabled
When Post Error Reporting is disabled, deferred-check conditions are not reported to the host and
temporary errors are not reported in the sense data. This is the normal (default) setting for the drive. When
the drive has Post Error Reporting disabled, Function Code U will be displayed in Maintenance Mode.
The drive will default to Post Error Reporting disabled after a reboot or power off/on cycle.
1. Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on
page 3-9.
2. Press the Unload Button once per second until either P or U appears in the SCD. P or U will
appear in the SCD to indicate the current setting for Post Error Reporting. If you cycle past the
desired code, press the Unload Button once per second until the code reappears.
3. Exit Maintenance Mode if you do not want to change the current setting for Post Error Reporting.
For instructions, see “Exiting Maintenance Mode” on page 3-9.
4. 4. To disable Post Error Reporting, Press and hold the Unload Button for three seconds while P
appears in the SCD. The SCD changes to U after you release the Unload Button.
5. Press the Unload Button once per second to select another Maintenance Mode Function. To exit
Maintenance Mode, refer to “Exiting Maintenance Mode” on page 3-9.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
4. Using Ultrium Media
To ensure that your Imation Ultrium Tape Drive conforms to Imation’s specifications for reliability, use
only Imation LTO Ultrium tape cartridges. You may use other LTO-certified data cartridges, but they
may not meet the standards of reliability that are established by Imation. The Imation LTO Ultrium Data
Cartridge can not be used in other Imation non-LTO Ultrium tape products.
Figure 4-1. The Imation LTO Ultrium Data Cartridge
1
LTO Cartridge Memory
A chip that contains information about the cartridge and the tape, as well as statistical
information about the cartridge’s use (For more information, see “Cartridge Memory Chip
(LTO-CM)” on page 4-2.)
2
Cartridge Door
Protects the tape from contamination when the cartridge is out of the drive
3
Leader Pin
The tape is attached to a leader pin, behind the cartridge door. When the cartridge is
inserted into the drive, a threading mechanism pulls the pin (and tape) out of the cartridge,
across the drive head, and onto a non-removable take-up reel. The head can then read or
write data from or to the tape.
4
Write-protect Switch
Prevents data from being written to the tape cartridge (For more information, see “WriteProtect Switch” on page 4-3.)
5
Label Area
Provides a location to place a label (To obtain tape cartridges and bar code labels, see
“Media Supplies” on page C-4.)
6
Insertion Guide
A large, notched area that prevents the cartridge from being inserted incorrectly
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Types of Cartridges
Imation Ultrium media is available in the following types:
•
“Data Cartridge”
•
“WORM (Write Once, Read Many) Cartridge” on page 4-3
•
“Cleaning Cartridge” on page 4-4
Data Cartridge
All generations of Imation Ultrium data cartridges contain 1/2-inch, dual-coat, metal-particle tape. When
processing tape in the cartridges, Ultrium Tape Drives use a linear, serpentine recording format.
Each generation of data cartridge is identified by case color, native data capacity, recording format and
nominal cartridge life.
Data Cartridge
Case Color
Native Data Capacity
Recording Format*
Nominal Cartridge Life
(load/unload cycles)
Ultrium 5
Burgundy
1500 GB (3000 GB at
2:1 compression)
Reads and writes data on 1280
tracks, sixteen tracks at a time.
20,000
Ultrium 4
Green
800 GB (1600 GB at
2:1 compression)
Reads and writes data on 896
tracks, sixteen tracks at a time.
20,000
Ultrium 3
Slate Blue
400 GB (800 GB at 2:1
compression)
Reads and writes data on 704
tracks, sixteen tracks at a time
20,000
Ultrium 2
Purple
200 GB (400 GB at 2:1
compression)
Reads and writes data on 512
tracks, eight tracks at a time
10,000
Ultrium 1
Black
100 GB (200 GB at 2:1
compression)
Reads and writes data on 384
tracks, eight tracks at a time
5,000
* The first set of tracks (sixteen for Ultrium 5, 4, and 3; eight for Ultrium 2 and 1) is written from near the beginning of the tape
to near the end of the tape. The head then repositions to the next set of tracks for the return pass. This process continues until all
tracks are written and the cartridge is full, or until all data is written.
Cartridge Memory Chip (LTO-CM)
All generations of the Imation LTO Ultrium Data Cartridges include a Linear Tape-Open Cartridge
Memory (LTO-CM) chip ( 1 in Figure 4-1 on page 4-1), that contains information about the cartridge
and the tape (such as the name of the manufacturer that created the tape), as well as statistical information
about the cartridge’s use. The LTO-CM enhances the efficiency of the cartridge. For example, the LTOCM stores the end-of-data location which, when the next time this cartridge is inserted and the WRITE
command is issued, enables the drive to quickly locate the recording area and begin recording. The LTOCM also aids in determining the reliability of the cartridge by storing data about its age, how many times
it has been loaded, and how many errors it has accumulated. Whenever a tape cartridge is unloaded, the
tape drive writes any pertinent information to the cartridge memory.
The storage capacity of the LTO Generation 4 and 5 is 8160 bytes. LTO Generations 1, 2, and 3 have an
LTO-CM capacity of 4096 bytes.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Write-Protect Switch
The position of the write-protect switch on the tape cartridge (see 4 in Figure 4-1 on page 4-1)
determines whether you can write to the tape. If the switch is set to:
•
The locked position
(solid red), data cannot be written to the tape.
•
The unlocked position (black void), data can be written to the tape.
If possible, use your server application software to write-protect your cartridges (rather than manually
setting the write-protect switch). This allows the server software to identify a cartridge that no longer
contains current data and is eligible to become a scratch (blank) data cartridge. Do not write-protect
scratch (blank) cartridges; the tape drive will not be able to write new data to them.
If you must manually set the write-protect switch, slide it left or right to the desired position.
Capacity Scaling
To control the capacity of the cartridge (for example, to obtain a faster seek time) issue the SCSI
command SET CAPACITY.
WORM (Write Once, Read Many) Cartridge
Certain records retention and data security applications require a Write Once, Read Many (WORM)
method for storing data on tape. The LTO Ultrium generation 3, 4 and 5 drives enable WORM support
when a WORM tape cartridge is loaded into the drive.
Because standard read/write media are incompatible with the WORM feature, a specially formatted
WORM tape cartridge (see Figure 4-2) is required. Each WORM cartridge has a unique, worldwide
cartridge identifier (WWCID), which comprises the unique CM chip serial number and the unique tape
media serial number. See “Media Supplies” on page C-4 for information on how to choose and purchase
the appropriate WORM tape cartridges for your library.
Figure 4-2. Ultrium Data Cartridge on the left; WORM Cartridge on the right
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Data Security on WORM Media
Certain built-in security measures help ensure that the data written on a WORM cartridge does not
become compromised, for example:
•
The format of a WORM Tape Cartridge is unlike that of standard read/write media. This unique
format prevents a drive that lacks WORM-capable firmware from writing on a WORM tape
cartridge.
•
When the drive senses a WORM cartridge, the firmware prohibits the changing or altering of user
data already written on the tape. The firmware keeps track of the last appendable point on the
tape.
WORM Media Errors
The following conditions cause WORM media errors to occur:
•
•
Information in the servo manufacturer’s word (SMW) on the tape must match information from
the cartridge memory (CM) module in the cartridge. If it does not match:
o
a tape drive will post a media Error Code 7 on the Single Character Display (SCD).
o
a library will post an error on the operator control panel
Inserting a WORM tape cartridge into a drive that is not WORM capable causes the cartridge to
be treated as an unsupported medium. The drive will report a media Error Code J. Upgrading the
drive firmware to the correct code level will resolve the problem.
Requirements for WORM Capability
To add WORM capability to your LTO Ultrium generation 4 or generation 5 drive(s), drive firmware
must be at the correct code level, and you must use either Ultrium 4 800 GB WORM tape cartridge or
Ultrium 5 1500 GB tape cartridges (see “Media Supplies” on page C-4).
Cleaning Cartridge
A specially labeled Imation LTO Ultrium Cleaning Cartridge is used to clean the drive head. The drive
itself determines when a head needs to be cleaned. To clean the head, insert the cleaning cartridge into the
tape drive. The cleaning is performed automatically. When the cleaning is finished, the cartridge is
ejected.
Note: The drive will automatically eject an expired cleaning cartridge.
Imation Cleaning Cartridges are valid for 50 uses. The cartridge’s LTO-CM chip tracks the number of
times that the cartridge is used.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Cartridge Compatibility
Imation Tape Drive
Imation LTO Ultrium Data Cartridges
Ultrium 5
1500 GB
(Ultrium 5)
800 GB
(Ultrium 4)
400 GB
(Ultrium 3)
Read/Write
Read/Write
Read Only
Read/Write
Read/Write
Read Only
Read/Write
Read/Write
Read Only
Read/Write
Read/Write
Ultrium 4
Ultrium 3
200GB
(Ultrium 2)
Ultrium 2
Ultrium 1
100GB
(Ultrium 1)
Read/Write
Table 4-1. Ultrium cartridge compatibility with Imation Ultrium tape drives
Bar Code Labels
A bar code label contains:
•
A volume serial number (VOLSER) that is human-readable
•
A bar code that the library can read
Note: The tape drive does not require bar code labels, but you may choose to use labels for tape cartridge
identification purposes.
Ultrium Tape Drive/Library
Bar Code Label Requirements
3573
Not required
3576
Recommended
3580
Not required
3581
Required with optional Bar Code Reader
3582
Required
3583
Required
3584
Required
Table 4-2. Bar Code Label Requirements for Ultrium Tape Drives and Libraries
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
When read by a library's bar code reader, the bar code identifies the cartridge's VOLSER to the library.
The bar code also tells the library whether the cartridge is a data cartridge, WORM cartridge or cleaning
cartridge. In addition, the bar code includes the two-character media-type identifier Lx, where x equals 1,
2, 3, 4, 5, T, U or V. “Bar Code Labels” shows a sample bar code label for the LTO Ultrium Tape
Cartridge.
Cartridges
VOLSER
Ultrium 5 Data Cartridge
xxxxxxL5
Ultrium 5 WORM Cartridge
xxxxxxLV
Ultrium 4 Data Cartridge
xxxxxxL4
Ultrium 4 WORM Cartridge
xxxxxxLU
Ultrium 3 Data Cartridge
xxxxxxL3
Ultrium 3 WORM Cartridge*
xxxxxxLT
Ultrium 2 Data Cartridge
xxxxxxL2
Ultrium 1 Data Cartridge
xxxxxxL1
Imation LTO Ultrium Cleaning Cartridge
CLNxxxLx
*An Ultrium 3 Tape Drive must have a minimum firmware level of 54xx for it to be compatible with the WORM cartridge.
Table 4-3. Cartridges and VOLSERs
Tape cartridges can be ordered with the labels included or with custom labels. To order tape cartridges
and bar code labels, see “Media Supplies” on page C-4. The bar code for usage in Imation tape libraries
must meet predefined specifications. They include (but are not limited to):
•
Eight uppercase alphanumeric characters, where the last two characters must be L5, L4, L3, L2,
L1, LT, LU or LV
•
Label and printing to be non-glossy
•
Nominal narrow line or space width of 0.423 mm (0.017 in.)
•
Wide to narrow ratio of 2.75:1
•
Minimum bar length of 11.1 mm (0.44 in.)
When attaching a bar code label to a cartridge, place the label only in the recessed label area (see 5 in
Figure 4-1 on page 4-1). A label that extends outside the recessed area can cause loading problems in the
drive.
Attention: Do not place any type of mark on the white space at either end of the bar code. A mark in this
area may prevent the library from reading the label.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Figure 4-3. Sample bar code label on the LTO Ultrium 5 Tape Cartridge
Note: The volume serial number (LTO5), cartridge type (L5), and bar code are printed on the label.
Guidelines for Using Bar Code Labels
Apply the following guidelines whenever using bar code labels:
•
Use only Imation-approved bar code labels on cartridges to be used in an Imation tape library.
•
Do not reuse a label or reapply a used label over an existing label.
•
Before you apply a new label, remove the old label by slowly pulling it at a right angle to the
cartridge case.
•
Use peel-clean labels that do not leave a residue after being removed. If there is glue residue on
the cartridge, remove it by gently rubbing it with your finger. Do not use a sharp object, water, or
a chemical to clean the label area.
•
Examine the label before applying it to the cartridge. Do not use the label if it has voids or smears
in the printed characters or bar code (a library's inventory operation will take much longer if the
bar code label is not readable).
•
Remove the label from the label sheet carefully. Do not stretch the label or cause the edges to
curl.
•
Position the label within the recessed label area (see 5 in Figure 4-1 on page 4-1).
•
With light finger pressure, smooth the label so that no wrinkles or bubbles exist on its surface.
•
Verify that the label is smooth and parallel, and has no roll-up or roll-over. The label must be flat
to within 0.5 mm (0.02 in.) over the length of the label and have no folds, missing pieces, or
smudges.
•
Do not place other machine-readable labels on other surfaces of the cartridge. They may interfere
with the ability of the drive to load the cartridge.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Handling Cartridges
Attention: Do not insert a damaged tape cartridge into the drive. A damaged cartridge can interfere with
the reliability of a drive and may void the warranties of the drive and the cartridge. Before inserting a tape
cartridge, inspect the cartridge case, cartridge door, and write-protect switch for breaks.
Incorrect handling or an incorrect environment can damage cartridges or their magnetic tape. To avoid
damage to your tape cartridges and to ensure the continued high reliability of your LTO Ultrium Tape
Drives, use the following guidelines.
Provide Training
•
Post procedures that describe proper media handling in places where people gather.
•
Ensure that anyone who handles tape has been properly trained in handling and shipping
procedures. This includes operators, users, programmers, archival services, and shipping
personnel.
•
Ensure that any service or contract personnel who perform archiving are properly trained in
media-handling procedures.
•
Include media-handling procedures as part of any services contract.
•
Define and make personnel aware of data recovery procedures.
Provide Proper Acclimation and Environmental Conditions
•
Before using a cartridge, let it acclimate to the normal operating environment for 1 hour. If
condensation is visible on the cartridge, wait an additional hour.
•
Ensure that all surfaces of a cartridge are dry before inserting it.
•
Do not expose the cartridge to moisture or direct sunlight.
•
Do not expose recorded or blank cartridges to stray magnetic fields of greater than 100 oersteds
(for example, terminals, motors, video equipment, X-ray equipment, or fields that exist near highcurrent cables or power supplies). Such exposure can cause the loss of recorded data or make the
blank cartridge unusable.
•
Maintain the conditions that are described in “Environmental and Shipping Specifications for
Tape Cartridges” on page 4-10.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Figure 4-4. Check for Gaps in Cartridge Seams
Perform a Thorough Inspection
•
After purchasing a cartridge and before using it, perform the following steps:
•
Inspect the cartridge's packaging to determine potential rough handling.
•
When inspecting a cartridge, open only the cartridge door. Do not open any other part of the
cartridge case. The upper and lower parts of the case are held together with screws; separating
them destroys the usefulness of the cartridge.
•
Inspect the cartridge for damage before using or storing it.
•
Inspect the rear of the cartridge (the part that loads first into the tape load compartment) and
ensure that there are no gaps in the seam of the cartridge case (see 0 in Figure 4-4 on page 4-8
and 0 in Figure D-2 on page D-2). If there are gaps in the seam (see Figure 4-4 on page 4-8), the
leader pin may be dislodged. Go to Appendix D, “Repairing a Cartridge,” on page D-1.
•
Check that the leader pin is properly seated (see © in Figure D-2 on page D-2).
•
If you suspect that the cartridge has been mishandled but it appears usable, copy any data onto a
good cartridge immediately for possible data recovery. Discard the mishandled cartridge.
•
Review handling and shipping procedures.
Handle the Cartridge Carefully
•
Do not drop the cartridge. If the cartridge drops, slide the cartridge door back and ensure that the
leader pin is properly seated in the pin-retaining spring clips (see © in Figure D-1 on page D-2).
If the leader pin has become dislodged, go to Appendix D, “Repairing a Cartridge,” on page D-1.
•
Do not handle tape that is outside the cartridge. Handling the tape can damage the tape's surface
or edges, which may interfere with read or write reliability. Pulling on tape that is outside the
cartridge can damage the tape and the brake mechanism in the cartridge.
•
Do not stack more than six cartridges.
•
Do not degauss a cartridge that you intend to reuse. Degaussing makes the tape unusable.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Ensure Proper Packaging
•
When shipping a cartridge, use the original or better packaging.
•
Always ship or store a cartridge in a jewel case.
•
Use only a recommended shipping container that securely holds the cartridge in its jewel case
during transportation. Ultrium Turtlecases (by Perm-A-Store) have been tested and found to be
satisfactory. They are available at http://www.turtlecase.com.
Figure 4-5. Tape Cartridges in a Turtlecase
•
Never ship a cartridge in a commercial shipping envelope. Always place it in a box or package.
•
If you ship the cartridge in a cardboard box or a box of a sturdy material, ensure the following:
o
Place the cartridge in polyethylene plastic wrap or bags to protect it from dust, moisture,
and other contaminants.
o
Pack the cartridge snugly; do not allow it to move around.
o
Double-box the cartridge (place it inside a box, then place that box inside the shipping
box) and add padding between the two boxes.
Figure 4-6. Double-box Tape Cartridges for Shipping
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Environmental and Shipping Specifications for Tape Cartridges
Before you use a tape cartridge, acclimate it to the operating environment to prevent condensation in the
drive (the time will vary, depending on the environmental extremes to which the cartridge was exposed).
The best storage container for the cartridges (until they are opened) is the original shipping container. The
plastic wrapping prevents dirt from accumulating on the cartridges and partially protects them from
humidity changes.
When you ship a cartridge, place it in its jewel case or in a sealed, moisture-proof bag to protect it from
moisture, contaminants, and physical damage. Ship the cartridge in a shipping container that has enough
packing material to cushion the cartridge and prevent it from moving within the container.
Environmental Specifications
Environmental Factor
Temperature
Relative humidity
Operating
Operational Storage1
Archival Storage2
Shipping
10 to 45°C (50 to 113°F)
16 to 32°C (61 to 90°F)
16 to 25°C (61 to 77°F)
-23 to 49°C (-9 to 120°F)
10 to 80%
20 to 80%
20 to 50%
5 to 80%
26°C (79°F)
26°C (79°F)
26°C (79°F)
26°C (79°F)
(non-condensing)
Maximum temperature
(wet bulb)
Notes:
1. The short term or operational storage environment is for storage durations of up to six months.
The long term or archival storage environment is for durations of six months up to ten years.
Table 4-4. Environment for Operating, Storing, and Shipping LTO Media
Disposing of Tape Cartridges
Under the current rules of the U.S. Environmental Protection Agency (EPA), regulation 40CFR261, the
LTO Ultrium Tape Cartridge is classified as non-hazardous waste. As such, it may be disposed of in the
same way as normal office trash. These regulations are amended from time to time, and you should
review them at the time of disposal.
If your local, state, country (non-U.S.A.), or regional regulations are more restrictive than EPA
40CFR261, you must review them before you dispose of a cartridge. Contact your account representative
for information about the materials that are in the cartridge.
If a tape cartridge must be disposed of in a secure manner, you can erase the data on the cartridge by
using a high-energy ac degausser (use a minimum of 4000 oersted peak field over the entire space that the
cartridge occupies). The tape should make two passes through the field at 90 degree orientation change
for each pass to achieve complete erasure. Some commercial degaussers have two magnetic field regions
offset 90 degrees from each other to accomplish complete erasure in one pass for higher throughput.
Degaussing makes the cartridge unusable.
If you burn the cartridge and tape, ensure that the incineration complies with all applicable regulations.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
5. Troubleshooting
If you encounter problems when running the drive, refer to the flowchart in Figure 5-1. For explanations
of codes on the Single-character Display (SCD), see “Single-character Display (SCD)” on page 3-1.
Please review the“Pre-Call Checklist” on page 5-4 before calling Imation technical support.
© Copyright Imation Corporation 2012
5-1
Imation LTO-5 Tape Drive
User Manual and Service Guide
Procedure 1: Determining Firmware Level and Capturing Drive Dump
Customers are responsible for updating firmware. For optimum performance, use the latest level of
firmware for the unit by downloading it from https://support.imation.com.
The ITDT utility can be used to update the firmware level, and to capture a drive dump if requested by
technical support to aid in problem analysis.
For instructions about updating firmware from a server that uses a tape device driver, refer to the tape
device driver installation and user's guide.
Perform the following steps to determine the current firmware level installed on the drive:
1. Use the ITDT utility to view the current drive firmware level.
2. Compare this level with the latest available firmware level by visiting the same website. For
additional information about using the ITDT utility, see “Updating firmware” on 2-6.
Note: The ITDT utility can be used to either update drive firmware to the latest level or to capture drive
dumps from a drive that is experiencing problems.
Another way to capture a drive dump is using the Ethernet port, following the steps below. The drive uses
a limited version of FTP protocol to communicate on the Ethernet interface; we recommend a simple,
command line FTP session, such as the DOS command prompt, when communicating with the drive.
1. Obtain the latest drive firmware from the web, as described above.
2. Connect a shielded Ethernet cable to the drive's Ethernet interface and to a computer.
3. Create an FTP session between the drive and the computer using the IP address 169.254.0.3
4. At the user prompt, type guest and press Enter.
5. At the password prompt, press Enter. No response is needed.
6. Type bin to set the communication mode to binary.
7. Type mget *.dmp to transfer a drive dump to the computer. If a dump already exists, the drive
will show you the dump name and ask if you want to transfer it to the computer. Type y to
transfer the existing dump or n to skip this dump file. Then the drive will ask if you want a forced
dump. Type y to force a dump and to transfer the forced dump to the computer, or type n to skip
forcing a dump.
8. Type quit to end the FTP session.
9. Remove the Ethernet cable from the drive's Ethernet interface and the computer.
© Copyright Imation Corporation 2012
5-2
Imation LTO-5 Tape Drive
User Manual and Service Guide
Procedure 2: Inspecting a Cartridge for Damage
If the cartridge fails to load or unload properly, perform the following steps:
1. Check that the leader pin is attached and properly seated (see “Repositioning a Leader Pin” on
page D-1) by opening the cartridge door and observing the pin's placement.
2. Inspect the cartridge case, the cartridge door, and the write-protect switch for damage.
3. Inspect the rear of the cartridge (the part that you load first into the tape load compartment) and
ensure that there are no gaps in the seam of the cartridge case (see 0 in Figure 4-4 on page 4-8
and 0 in Figure D-2 on page D-2). If there are gaps, the leader pin may be dislodged. Go to
Appendix D, “Repairing a Cartridge,” on page D-1.
4. Try loading or unloading another tape cartridge.
•
If it fails, contact your service representative for additional problem determination.
•
If it is successful, discard the cartridge that originally failed.
5. If a damaged or mishandled cartridge is the problem, see “Handling Cartridges” on 4-7 for
instructions on handling media. Your other cartridges may also be damaged.
6. If your cartridge does not eject properly, contact your service representative.
Procedure 3: Checking SAS Host Connections
If your server is not communicating with the SAS drive, the problem may be with the SAS cable, the SAS
host adapter or the SAS host adapter setup. Check the host connections for your drive by following the
steps below.
1. Check if the tape drive power is on.
2. Verify that the SAS cable is connected properly to the server and to the tape drive.
3. Check whether the parameters for the SAS host adapter installation are correct.
4. Verify that the SAS host adaptor is supported by the tape drive.
5. Ensure that there is a point-to-point connectivity between the server and the tape drive. SAS
connectivity does not support multiple drive connections (daisy-chaining of devices).
6. Check the length of the SAS cable. It cannot exceed 5.5m (18 ft).
© Copyright Imation Corporation 2012
5-3
Imation LTO-5 Tape Drive
User Manual and Service Guide
Procedure 4: Verifying Host Interface Communications
The Wrap Diagnostic tests the communication function at the device interface. However, to thoroughly
verify host-to-device communications, it is highly recommended to exercise activity over the SAS
interface bus from the host to the drive and back. The ITDT utility is effective for updating the drive
firmware and for performing the Test Device function. For additional information about using the ITDT
utility, see “Updating firmware” on page 2-6. Perform the following steps:
1. If the ITDT utility is not installed on your system, download the appropriate operating system
version from the web into a directory or folder of your choice on your system.
2. When installation is complete, run the SCAN (s) option to determine if your system can detect all
of the Ultrium tape drive devices (including any libraries or autoloaders that may be on the bus).
3. Select the drive that is to be tested or to have firmware downloaded.
4. For testing, select the Test Device (t) option.
Note: This option will perform a series of LOADS, UNLOADS, and WRITE/READ operations. Both
tape drive control commands and data are sent to the device over the interface bus.
5. If allowed to complete, the test will run for at least 30 minutes. At any time an ABORT (a) can be
entered to end the device test early if it is determined that interface communications have been
satisfactorily achieved.
Resolving Problems Reported by the Server
The procedure for fixing interface bus errors varies, depending on whether the error is consistent or
intermittent, and on your configuration. The sections that follow describe how to fix an error.
Fixing SAS Bus Errors
•
Check if the tape drive power is on.
•
Verify the SAS cable is connected properly to the server and to the tape drive.
•
Replace SAS cable if it shows any signs of damage.
Resolving Media-Related Problems
To resolve problems that are related to media, the drive's firmware includes:
•
Test Cartridge & Media diagnostic that verifies whether a suspect cartridge and its magnetic tape
are acceptable for use.
•
Statistical Analysis and Reporting System (SARS) to assist in isolating failures between media
and hardware. To determine the cause of failure, SARS uses the cartridge performance history
that is saved in the cartridge memory (CM) and the drive performance history that is kept in the
drive's VPD (Vital Product Data) area in NVRAM. Any failures that SARS detects are reported
as TapeAlert flags on the server (see LTO Ultrium Tape Drive SCSI Reference).
Attention: If you insert an Imation LTO Ultrium Data Cartridge into another manufacturer's drive, the
SARS data in the cartridge memory may become lost or invalid.
If you encounter a media-related problem, refer to “Function Code E: Test Cartridge & Media” on 3-17.
© Copyright Imation Corporation 2012
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Imation LTO-5 Tape Drive
User Manual and Service Guide
Pre-Call Checklist
If you have questions or problems, go through this checklist before contacting Imation technical support.
Ensure that the total SAS cable length does not exceed 5.5m (18 ft). Perform the following steps before
you place a call to Imation technical support.
1. Perform a general checkup of the hardware and connections:
•
Verify that all cables are connected properly at both ends.
•
Before attaching SAS cables, ensure that connector does not contain bent or recessed pins.
•
Ensure that all retention screws for the SAS cable are securely tightened.
2. Verify that the drive's firmware is at the most recent level. To determine the latest release of
firmware, visit the web. See “Updating firmware” on 2-6 for instructions on downloading the
latest firmware.
3. Verify that your device drivers are at the most recent level:
•
For Imation device drivers, visit the web.
•
For the device drivers of independent software vendors (ISVs), visit the appropriate thirdparty web site.
4. Verify whether your hardware and software configuration is supported. To determine the latest
supported attachments, visit the web.
5. Review “Frequently Asked Questions" and "Hints and Tips” on the web.
6. Run one of the following diagnostic methods:
Local diagnostic:
•
•
Run “Function Code 1: Run Drive Diagnostics” on page 3-10 to determine whether the drive
can properly load and unload cartridges, and read and write data. Optionally, you may run
one of the following diagnostics:
o
“Function Code E: Test Cartridge & Media” on page 3-17 to determine whether a
suspect cartridge and its magnetic tape are acceptable.
o
“Function Code F: Write Performance Test” on page 3-18 to ensure that the drive can
read from and write to tape.
o
“Function Code H: Test Head” on page 3-18 to ensure that the tape drive's head and tapecarriage mechanics work correctly.
o
“Function Code J: Fast Read/Write Test” on page 3-20 to ensure that the drive can read
from and write to tape.
o
“Function Code L: Load/Unload Test” on page 3-21 to test the drive's ability to load and
unload a tape cartridge.
Run “Function Code 6: Run Host Interface Wrap Test” on page 3-14.
Remote diagnostic:
o
Using the ITDT utility, run the SCAN as described in “Procedure 4: Verifying Host
Interface Communications” on page 5-3.
© Copyright Imation Corporation 2012
5-5
Imation LTO-5 Tape Drive
User Manual and Service Guide
Replacing the Tape Drive
To replace your tape drive, perform the following steps:
1. Remove the replacement unit from its packaging.
2. Locate the repair identification (RID) tag (included with the replacement unit). See 1 in Figure
5-2 on 5-6)
3. Write down the serial number of the failed unit on the RID tag.
4. Affix the repair tag to the rear panel of the replacement unit (below the serial number label).
5. Place the failed unit into the packaging of the replacement unit.
6. Follow the instructions (included with the replacement unit) for returning the failed unit.
Figure 5-2. RID tag on rear panel
© Copyright Imation Corporation 2012
5-6
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