Castleton
(Model 8030)
Woodstove
OWNER'S MANUAL
Installation And
Operating Instructions
SAVE THIS OWNER’S MANUAL
FOR FUTURE REFERENCE
PLEASE READ THIS ENTIRE OWNER’S MANUAL BEFORE YOU INSTALL AND USE YOUR
NEW CASTLETON WOOD STOVE.
If this room heater is not properly installed, a house fire may result.
To reduce the risk of fire, follow the installation instructions.
Failure to follow these instructions can result in property damage, bodily injury, or even death.
Conforms to UL Std. 1482
Certified to ULC Std. S627
CONTACT LOCAL AUTHORITIES WITH JURISDICTION (BUILDING DEPARTMENT or FIRE
OFFICIALS), ABOUT PERMITS REQUIRED, RESTRICTIONS AND INSTALLATION
INSPECTION IN YOUR AREA.
Castleton Model 8030
Manual: 6400-40486
R: 010/12/2017
Notes on Stove Operation and Efficiency
Rating:
You have purchased a Hearthstone Castleton 8030 tested to EPA Method 28, 28A and 5H, 40 CFR Part 60 where
applicable. This stove is certified to comply with the U.S. Environmental Protection Agency 2015 particulate emissions
standard and is not approved for sale after May 15, 2020. It is certified at 2.71 gr/hr emission rate and under specific test
conditions has been shown to deliver heat at rates ranging from 11,395 to 24,659 Btu (output).
This wood heater has a manufacturer-set minimum allowable low burn rate that must not be altered. It is against federal
regulations to alter this setting or otherwise operate this wood heater in a manner inconsistent with operating instructions in
this manual.
Please refer to the Warranty section of this manual for registration instructions. In case of warranty claims, please contact
the point of original sale or the nearest authorized Hearthstone dealer. All warranty claims are processed by our dealer
network. Authorized Hearthstone dealers can be located at www.hearthstonestoves.com.
This heater is designed to burn natural wood only. Higher efficiencies and lower emissions generally result when burning air
dried seasoned hardwoods, as compared to softwoods or to green or freshly cut hardwoods. DO NOT BURN: Garbage,
lawn clippings, material containing rubber (including tires), materials containing plastic, waste petroleum products paints or
paint thinners, asphalt products, materials containing asbestos, construction or demolition debris, railroad ties, pressure
treated wood, manure or animal remains, salt water driftwood or other previously salt water saturated materials, unseasoned
wood, paper products, cardboard, plywood or particleboard. This prohibition against burning these materials does not
prohibit the use of fire starters made from paper, cardboard, saw dust, wax and similar substances for the purpose of starting
a fire in an affected wood heater. Burning these materials mat result in a release toxic fumes or render the heater ineffective
and cause smoke.
Following the maintenance guidelines set forth in this manual will help insure the efficient use of your wood heater and
minimize visible emissions. Having you stove inspected by a trained professional on a regular basis will greatly increase the
potential for recognizing potential impacts to efficiency.
Proper draft is important to the efficient operation of your heater. Refer to the Normal Operation section of this manual for
information regarding adequate draft. Both excessive and sub-minimum draft can affect the efficiency of your wood heater.
Excessive draft can lead to over-consumption of fuel, lower overall heating capacity of the stove and potential over firing.
Low draft can result in inefficient burns, low heat output, expulsion of smoke into the living area when stove doors are
opened and an increased potential for build-up of flammable materials in the flue.
Efficiency:
Efficiency was captured using EPA Method 28-5H and weighted using CSA B415-10 methodology. A weighted average was
used to calculate the overall efficiency across all of the 4 burn rate categories using the higher heating value (HHV).
To maximize the efficiency of your wood stove make sure it is sized properly for the space you plan to heat. An oversized
stove will often be forced to burn at a lower and dirtier burn rate. Consult with your dealer for sizing and correctly placing the
stove in your home. An incorrectly placed stove can greatly reduce efficiency. Maximizing the efficiency of your stove will
heat your house quickly, burn cleaner and use less wood.
Refer to the Choosing Firewood section of this manual for appropriate fuel selection. Seasoned firewood is typically at or
near 20% moisture content. This can be measured with any number of hand-held moisture meters available through your
local hearth shop. Follow instructions included in the meter you purchase to measure fuel wood moisture content. Burn only
dry, seasoned wood as using wet wood will greatly reduce your efficiency.
CO Emissions:
The Castleton 8030 has the following CO emission rates by burn level: Category 1 - 1.17%, Category 2 - 0.83%, Category 3
- 0.67% and Category 4 - 0.82%. In general, the higher burn rate that can be safely maintained without over-firing the stove
the cleaner the stove will operate. Wet wood or unapproved fuel described above can greatly affect the emissions of a wood
burning stove.
Smoke/Fire/CO Detectors:
It is highly recommended that smoke and CO detectors be installed throughout the heated space when a wood burning
heater is installed. Be certain to install these devices not only in the area where the wood appliance is located, but also in
bedrooms, hallways leading to other areas of the house and all common areas of the heated space. Check the batteries in
these devices and assure operation by performing whatever test operations are recommended by the manufacturer.
Hearthstone Quality Home Heating Products, Inc ®
1
Castleton Model 8030
Table of Contents
INTRODUCTION ..................................................................................................................... 3
CODES................................................................................................................................................................... 4
SAFETY INFORMATION ............................................................................................................................................ 4
PERIODIC CHECKLIST ............................................................................................................................................. 5
EMERGENCY PROCEDURES .................................................................................................................................... 5
SPECIFICATIONS .................................................................................................................. 6
INSTALLATION ...................................................................................................................... 7
UNPACKING............................................................................................................................................................ 7
PACK LIST .............................................................................................................................................................. 7
INSTALLING YOUR STOVE ....................................................................................................................................... 7
HEARTH REQUIREMENTS & FLOOR PROTECTION...................................................................................................... 8
COMBUSTIBLE SURFACE REQUIRED CLEARANCES ................................................................................................... 9
CHIMNEY CONNECTOR SYSTEMS AND CLEARANCES .............................................................................................. 11
OUTSIDE AIR SUPPLY ........................................................................................................................................... 12
VENTING COMPONENTS & CONFIGURATION REQUIREMENTS ................................................................................... 13
INSTALLING IN A MOBILE HOME ............................................................................................................................. 18
OPERATION ......................................................................................................................... 19
CONTROLS AND FEATURES ................................................................................................................................... 19
CHOOSING FIREWOOD .......................................................................................................................................... 20
BUILDING A FIRE .................................................................................................................................................. 21
NORMAL OPERATION ............................................................................................................................................ 22
MAINTENANCE .................................................................................................................... 25
GLASS REPLACEMENT PROCEDURES .................................................................................................................... 25
CREOSOTE FORMATION & REMOVAL ..................................................................................................................... 26
GASKETS ............................................................................................................................................................. 26
GLASS ................................................................................................................................................................. 26
TROUBLESHOOTING .......................................................................................................... 27
TROUBLESHOOTING GUIDE ................................................................................................................................... 28
REPLACEMENT PARTS & OPTIONAL ACCESSORIES ................................................................................................. 29
SAFETY LABEL ................................................................................................................... 30
LIMITED WARRANTIES ....................................................................................................... 30
Hearthstone Quality Home Heating Products, Inc ®
2
Castleton Model 8030
Introduction

Thank you for purchasing a Castleton woodstove
from Hearthstone Quality Home Heating Products.
This stove will provide years of comfortable heat.
This stove also provides the benefits of advanced
technology in wood burning without the cost and
maintenance requirements of a catalytic device. The
Castleton blends modern technology with the unique
beauty and qualities of cast iron. We trust that you
will appreciate the quality of this handcrafted
product.
SAFETY NOTICE:
AN IMPROPERLY INSTALLED STOVE CAN
RESULT IN A HOUSE FIRE. FOR YOUR SAFETY,
CAREFULLY FOLLOW THE INSTALLATION
DIRECTIONS. CONTACT LOCAL BUILDING OR
FIRE OFFICIALS ABOUT RESTRICTIONS AND
INSTALLATION INSPECTION IN YOUR AREA.
The safety of your stove will depend on many
factors, some of which include: distance to
combustible objects, correct venting, and adequate
chimney maintenance. Should you have any
questions, do not hesitate to contact your dealer for
additional information.
Your Castleton woodstove burns very efficiently, and
produces a large amount of heat. However, you
should not consider your Castleton the primary heat
source for your home. The Castleton’s large glass
window allows you to enjoy the fire from a variety of
locations in the room.
Contact your dealer for any necessary warranty
service.
This Castleton Model 8030 stove is warranted by:
Please read this manual in its entirety. Its purpose is
to familiarize you with your stove's safe installation,
proper break-in, operation and maintenance. It
contains extremely important information so keep it
handy and refer to it often.
Hearthstone Quality Home Heating Products, Inc®
317 Stafford Ave.
Morrisville, Vermont 05661, USA
www.Hearthstonestoves.com
A qualified heating technician may need this owner’s
manual as a reference when installing this stove in
your home. There are national, state, and local
building codes that direct the technician on how to
install your stove. These codes stipulate the
dimension of stovepipe and clearances to walls,
ceilings, hearth, and other combustible surfaces.
The codes exist to reduce the risk of fire. Failure to
follow these instructions can result in fire, property
damage, bodily injury, and even death.
Install the stove in a safe, open area, away from
traffic flow, doors, and hallways. If possible, try to
install the stove near an existing chimney and
chimney connector. It is extremely important to
install this stove with the proper clearance from
combustible surfaces. You can purchase specific
connector pipe and special wall coverings as
specified by this manual and the NFPA 211 code to
protect combustible surfaces. As a general rule,
keep furniture, drapes, curtains, wood, paper, and
other combustibles at least 36 inches (92 cm) away
from the stove. Never install the stove in or near a
storage location for gasoline, kerosene, charcoal
lighter fluid or any other flammable liquids.
Install the stove in your central living area to allow
heat to radiate naturally to distant rooms. Do not
install your stove in a poorly insulated area. This is
inefficient and would likely result in higher fuel
usage.
Hearthstone Quality Home Heating Products, Inc ®
3
Castleton Model 8030
CODES
When you install your Castleton woodstove, it is
imperative that you adhere to all Federal and local
codes. Obtain these codes from either of the
following sources:

Never use a wood grate or other device to
elevate the fire.

Never allow logs in the firebox to hit the glass
when the door is closed.

American National Standards Institute, Inc. (ANSI)
1430 Broadway
New York, NY 10018
Never slam the door or use the door to force
wood in to the stove.

Never over-fire your stove. (See page 24)
www.ansi.org

National Fire Protection Association, Inc. (NFPA)
Battery March Park
Quincy, MA 02269
Never put articles of clothing or candles on a hot
stove.

Never connect the stove to a flue used by
another appliance.
www.nfpa.org
If you are installing your Castleton in a mobile or
manufactured home, follow the guidelines described
in the Manufactured Home Construction and Safety
Standard, Title 24 CFR, Part 3280 (United States).
Other safety guidelines:
SAFETY INFORMATION
Read and understand this Owner's Manual
thoroughly before installing and using this
stove.
Make sure to install your stove:

According to the manufacturer's
recommendations

In accordance with all applicable codes

With the proper sized chimney
When using your stove, follow these safety
precautions:

Never modify this stove in any way.

Never burn kiln dried, painted or treated wood in
this stove.

DO NOT BURN GARBAGE. Never burn
garbage or trash, colored or glossy paper,
solvents, plywood, artificial logs, cardboard, or
driftwood, in this stove.

Never burn coal in this stove.

DO NOT BURN FLAMMABLE FLUIDS.

DO NOT USE CHEMICALS OR FLUIDS TO
START THE FIRE. Never use gasoline,
kerosene, charcoal lighter fluid, or other
flammable fluids to start or invigorate the fire.
These fuels will cause dangerous burning
conditions in the stove. Keep all such materials
away from the stove.
Hearthstone Quality Home Heating Products, Inc ®
4

Keep all combustible items such as furniture,
drapes, clothing, and other items, at least 36"
(0.92 m) from the stove (See page 8)

Install a smoke detector, preferably in an area
away from your wood stove.

Keep a fire extinguisher handy. We recommend
the type rated "A B C."

Dispose of ashes properly. (See page 24)

Keep children and pets away from the stove
when it is burning; they could be seriously
injured by touching a hot stove.

Clean your chimney system as needed. (See
page 26)

Outside combustion air may be required if:
1. This solid-fuel-fired appliance does
not draw steadily, smoke rollout
occurs, fuel burns poorly, or backdrafts occur whether or not there is
combustion present.
2. Existing fuel-fired equipment in the
house, such as fireplaces or other
heating appliances, smell, do not
operate properly, suffer smoke rollout when opened, or back-draft
whether or not there is combustion
present.
3. Opening a window slightly on a calm
(windless) day alleviates any of the
above symptoms.
4. The house is equipped with a wellsealed vapor barrier and tight fitting
windows and/or has any powered
devices that exhaust house air.
5. There is excessive condensation on
windows in the winter.
Castleton Model 8030
At the End of Every Season:
 Dismantle the chimney connector and clean it
thoroughly. Replace any pieces that show signs
of rust or deterioration.
 Inspect and, if necessary, clean your chimney.
 Clean out the inside of the stove thoroughly.
 Inspect all door gasket material and replace if
worn, frayed, cracked or extremely hard.
6. A ventilation system is installed in
the house.
If these or other indications suggest that infiltration
air is inadequate, additional combustion air should
be provided from the outdoors. Outside combustion
air can be provided to the appliance by using the
optional outside air kit #90-53300
PERIODIC CHECKLIST
EMERGENCY PROCEDURES
Perform each of these tasks at the specified
intervals.
If you have a stovepipe or chimney fire, follow these
instructions:
At the End of Every Week:
 Empty ashes from the firebox, sooner if the
firebox is full.
1. If the fire is too threatening, leave the area and
call the fire department immediately! If not,
perform the next three steps.
2. Close the primary air control.
3. Close the stovepipe damper (if present).
4. Keep the stove front door closed!
At the Beginning of Every Other Month:
 Depending upon your use of the stove, visually
inspect the chimney connector and chimney for
creosote. (see page 26)
 Check door seals using the "dollar bill test." When the stove is cool, shut the door on a dollar
bill. If the bill pulls out without any resistance,
then your stove’s door is not sealing properly. To
tighten the seal, adjust the door latch
mechanism or change the door gasket. (Refer to
page 26.)
Hearthstone Quality Home Heating Products, Inc ®

WARNING: DO NOT ATTEMPT TO PUT OUT A
STOVEPIPE OR CHIMNEY FIRE BY THROWING
WATER ONTO THE STOVE, STOVEPIPE, OR
CHIMNEY. THE EXTREMELY HIGH
TEMPERATURE OF SUCH FIRES CAN CAUSE
INSTANTANEOUS STEAM AND SERIOUS BODILY
HARM.
Once the chimney fire expires, leave the primary air
control closed and let the fire in the stove die out
completely. Inspect the stove, stovepipe, and
chimney thoroughly for any sign of damage before
firing the stove again. You must correct any damage
before using your stove again.
5
Castleton Model 8030
Specifications
Maximum Heat Output:
45,000 BTUs per hour of cordwood (based on
independent laboratory test results).
Stove Dimensions:
Height:
Width:
Depth:
Weight:
Floor Size of Heated Area:
Up to a maximum of 1,500 square feet. Factors
unique to your home can reduce the square
footage the stove will heat. Home insulation
value, number and efficiency of windows, floor
plan, stove placement, quality of the fuel and
other conditions may limit the heating ability of
the stove.
27 1/2” (69.8cm)
25 1/2" (64.7cm)
21 7/8" (55.5cm)
464 lbs. (210 kg)
Connector Size:
6" (152 mm) diameter
Metal Chimney:
6" (152 mm) inside diameter
Masonry Chimney:
6” (152 mm) inside diameter
(round flue), 8” x 8” (203 x 203 mm) (square
flue)
Firebox Capacity:
1.9 cubic feet.
Crate Dimensions:
H-39” W-29” L-36” or
99x73.7x 91.5cm (add 4” or 10.2cm for pallet).
Maximum Log Length: Up To 18” (45.7cm).
Optional Equipment:
Outside Air Kit
Blower
Spark Screen
Rear Heat Shield
Emissions: 2.7 gph
Burn Time: Up to 8+ hrs. (Heat Life™: Up to 10
hours) Note: The amount and weight of wood
contained per cubic foot of firebox volume can
vary from 10 to 25 lbs. per cubic foot depending
on type of wood, moisture content, packing
density and other factors.
90-53300
90-57210
90-69300
90-68300
Figure 1 – Castleton Dimensions
Hearthstone Quality Home Heating Products, Inc ®
6
Castleton Model 8030
Installation
UNPACKING
INSTALLING YOUR STOVE
Hearthstone packages your Castleton woodstove
with the greatest care so that it ships safely. Under
certain circumstances, however, damage may occur
during transit and handling. When you receive the
Castleton, carefully unpack and inspect the stove
and all accompanying parts. Ensure that all parts are
included in the ash pan. If any parts are damaged or
missing, please contact your authorized Hearthstone
dealer immediately.
Choose a place to install your Castleton woodstove.
Inspect this location to make sure that the stove and
stovepipes will have the required clearance from
combustible materials that are near the stove.
Combustibles include walls, floor, ceiling, and
chimney chase. You must carefully consider the
clearances to all of these combustibles before
actually connecting your stove.
If the floor is made of combustible material, then a
non-combustible floor protector is required between
the floor and the stove. An example of a noncombustible floor protector is a hearth constructed
with a continuous layer of tile, brick, slate, glass or
another non-combustible facing. There is no R-value
requirement.
PACK LIST
Castleton Model 8030 Woodstove
Owner’s Manual
The label is attached by a cable to the bottom of the
stove. Take care when lifting the stove not to
damage the label or cable. After final positioning of
the stove, the label may be stored between the
bottom of the stove and the bottom heat shield.
If you use a Rear connector pipe, ensure it is listed
with Underwriter’s Laboratories. Check the listing of
your pipe with UL for the correct clearances.
The diagrams in this manual represent typical
installations, but are specific to the Simpson DuraVent DVL brand.
Clearances
Surfaces
to
NFPA
Code
211
Protected
You can reduce the clearances to combustible
surfaces by using any National Fire Protection
Agency (NFPA) approved wall protection system.
Please refer to NFPA Code 211 for specifications
and complete details. You can obtain this
information directly from the NFPA.
National Fire Protection Agency
Batterymarch Park
Quincy, MA 02269
1-800-344-3555
1-617-770-3000
www.nfpa.org
Hearthstone Quality Home Heating Products, Inc ®
7
Castleton Model 8030
HEARTH REQUIREMENTS & FLOOR PROTECTION
Ensure you protect combustible flooring with a covering of noncombustible material. The Castleton does not
require an insulated hearth pad. The minimum floor protection must be met under the stove and extend beyond
the stove as follows:
The minimum floor protection for US installations is 36-1/2in x 31-1/2in.
The minimum floor protection for installations in Canada is 44-1/2in x 37-1/2in.
*
**
Installations in Canada require 8” (21cm) floor protection to side and 18” (45.72 cm) to the front.
Rear clearance required only if stovepipe runs horizontally back above the top or behind the stove.
Figure 2 – Hearth Dimensions
Hearthstone Quality Home Heating Products, Inc ®
8
Castleton Model 8030
COMBUSTIBLE SURFACE REQUIRED CLEARANCES
Note: Dimensions shown in the following figures are from the body of the stove unless otherwise indicated.
It is very important to follow minimum clearances for chimney connectors to combustibles such as walls and
ceilings when installing the stove near combustible surfaces.
Figure 3 – Clearance to Combustibles
Corner
Parallel
Clearances
Single wall Connector – No Rear Heat Shield
Single Wall Connector – With Rear Heat Shield
Double Wall Connector – No Rear Heat Shield
Double Wall Connector – With Rear Heat Shield
Alcove W/Dbl Wall Conn – With Rear Heat Shield
A
20”-50.8cm
20”-50.8cm
15”-38.1cm
15”-38.1cm
14”-35.6cm
B
18”-45.8cm
12”-30.5cm
18”-45.8cm
6”-15.3cm
17”-43.2cm
C
23”-58.5cm
17”-44.5cm
23”-58.5cm
11”-28.0cm
D
32.25”-82.0cm
32.25”-82.0cm
27.25”-69.2cm
27.25”-69.2cm
26.25”-66.8cm
E
10”-25.4cm
10”-25.4cm
10”-25.4cm
10”-25.4cm
10”-25.4cm
Alcove Clearances (inches)
Unprotected Surfaces Protected Surfaces (NFPA-211)
Minimum alcove width
Maximum alcove depth
Min. Alcove ceiling from floor with single wall connector
Min. Alcove ceiling from floor with double wall connector
62” – 157.5cm
52” – 132.0cm
62” – 157.5cm
62” – 157.5cm
See NFPA-211
See NFPA-211
See NFPA-211
See NFPA-211
FOR REAR HEAT SHIELD, USE KIT #90-68300
Hearthstone Quality Home Heating Products, Inc ®
9
Castleton Model 8030
Figure 4 Chimney Connector Clearances
Single Wall Pipe
Vertical Pipe Length Before
Elbow
18” or More
Less Than 18”
Direct Rear Exit
Double Wall Pipe
With Heat Shield**
Without Heat Shield**
With Heat Shield**
Without Heat Shield**
A
A
A
A
12” (30.5cm)
16” (40.7cm)
12” (30.5cm)
18” (45.8cm)
22” (55.8cm)
18” (45.8cm)
6” (15.3cm)
10” (25.4cm)
6” (15.3cm)
18” (45.8cm)
22” (55.8cm)
18” (45.8cm)
*For double wall pipe clearance to
ceiling refer to pipe manufacturer
specifications.
Hearthstone Quality Home Heating Products, Inc ®
** Rear Heatshield, kit #90-68300
See Parallel Clearance to Combustibles
for clearances to the sides of the stove.
10
Castleton Model 8030
CHIMNEY CONNECTOR SYSTEMS AND
CLEARANCES FROM COMBUSTIBLE WALLS
FOR RESIDENTIAL HEATING APPLIANCES
A. Minimum 3.5in thick brick masonry all framed
into combustible wall with a minimum of 12in.
brick separation from clay liner to combustibles.
The fire clay liner shall run from outer surface of
brick wall to, but not beyond, the inner surface
of chimney flue liner and shall be firmly
cemented in place.
B. Solid-insulated, listed factory-built chimney
length of the same inside diameter as the
chimney connector and having 1in. or more of
insulation with a minimum 9in. air space
between the outer wall of the chimney length
and combustibles.
C. Sheet steel chimney connector, minimum 24
gauge in thickness, with a ventilated thimble,
minimum 24 gauge in thickness, having two 1in.
air channels, separated from combustibles by a
minimum of 6in of glass fiber insulation.
Opening shall be covered, and thimble
supported with a sheet steel support, minimum
24 gauge in thickness.
D. Solid insulated, listed factory-built chimney
length with an inside diameter 2in. larger than
the chimney connector and having 1in. or more
of insulation, serving as a pass-through for a
single wall sheet steel chimney connector of
minimum 24 gauge thickness, with a minimum
2in. air space between the outer wall of
chimney section and combustibles. Minimum
length of chimney section shall be 12in.
chimney section spaced 1in. away from
connector using sheet steel support plates on
both ends of chimney section. Opening shall be
covered, and chimney section supported on
both sides with sheet steel supports securely
fastened to wall surfaces of minimum 24 gauge
thickness. Fasteners used to secure chimney
section shall not penetrate chimney flue liner.
Hearthstone Quality Home Heating Products, Inc ®
11
Castleton Model 8030
Figure 5 Trim and Mantle Clearances
OUTSIDE AIR SUPPLY
(Optional Kit #90-53300)
You can connect an outside air source directly to
this stove using an optional outside air kit. The
advantage of providing outside air directly to the
stove is that the air used by the stove for combustion
is taken from outside the residence rather than from
within the room where the stove is located.
Figure 6 – Outside Air Kit Detail
The International Residential Code (IRC) does not
allow the outside air duct to terminate higher than
the appliance. Some building officials also do not
like to see any vertical rise in the duct’s termination.
Hearthstone recommends the termination be at the
same level, or lower than the air intake on the stove.
The outside air kit for this stove allows for the direct
connection of the stove's air intake to a minimum 3"
(76 mm) diameter duct (supplied by others)* which
leads to the outside of the house. When considering
placement of the duct from the outside of the house
to the hearth, keep in mind the need to avoid
structural members of the house. The outside air kit
attaches to the underside of the stove. Refer to the
instructions provided with the kit for installation.
Locate the termination of the duct on the outside
wall of the home in such a manner to avoid the
possibility of obstruction by snow, leaves or other
material. Screen the termination using ¼” x ¼” mesh
rodent screen and cover it with a rain/wind proof
hood (flex pipe, outside termination, mesh, and hood
supplied by others) Contact your dealer for
availability.
*An adaptor for 4” duct is available if needed. KIT
#90-53308
Hearthstone Quality Home Heating Products, Inc ®
12
Castleton Model 8030
VENTING COMPONENTS &
CONFIGURATION REQUIREMENTS

DO NOT CONNECT THIS UNIT TO A CHIMNEY
FLUE USED BY ANOTHER APPLIANCE

Single wall connector that is at least 24 MSG or
25 MSG blued steel stovepipe.

Double wall connector (Rear pipe) which is used
with a listed, factory-built “Type HT" chimney or
with a masonry chimney to reduce clearances, is
available from several manufacturers, your dealer
can help you choose. Some air insulated
connector pipe models available are Simpson
Dura Vent DVL and Metalbestos DS. Security,
GSW and Ameritec also have acceptable Rear
connector pipe.

When used in a mobile home, a spark arrester is
required. (See page 18)

The chimney connector cannot pass through a
floor or ceiling, nor any attic or roof space, closet
or similar concealed space. Where venting
requires passage through a wall or partition of
combustible construction, the installation must
conform to NFPA Code 211 or CAN/CSA B365.


A wall pass-through (or chimney support
package) also keeps the walls from igniting. You
must use one when connecting through a wall or
ceiling to a prefabricated chimney.

Only install this stove to a lined masonry
chimney or an approved high temperature
prefabricated residential type building heating
appliance chimney. Do not connect this stove to
a chimney serving another appliance; you will
compromise the safe operation of both the wood
stove and the connected appliance.

A liner is the UL 1777 or ULC S635 (for factory
built fireplace or masonry) chimney.

WARNING: DO NOT CONNECT THIS APPLIANCE
TO ANY AIR DISTRIBUTION DUCT OR SYSTEM.
INSTALLING A VENTING SYSTEM
Attach stovepipe sections to the flue collar and to
each other with the crimped end toward the stove. If
creosote builds up, this allows the creosote to run
into the stove and not on the outside of the
stovepipe or onto the stove.
The complete venting system consists of several
components: chimney connector, wall thimble, wall
pass-through, chimney, and liner. It is absolutely
necessary that you install all of these components
and maintain the clearances to combustibles
discussed earlier to ensure a safe stove installation.
Secure all joints, including attaching the stovepipe to
the stove's flue collar, with three sheet metal screws.
Install #10 x 1/2" (3 mm x 13 mm) sheet metal
screws into the holes pre-drilled in the flue collar.
Disregarding the screws can cause joints to
separate from the vibrations that result from a
creosote chimney fire.
To protect against the possibility of a house fire, you
must properly install and constantly maintain the
venting system. Upon inspection, immediately
replace rusted, cracked, or broken components.
You can simplify connecting stovepipe by using
additional accessories such as telescoping pipes,
slip-connectors or clean-out tees. These accessories
The chimney connector is the stovepipe from the
woodstove to the chimney. The chimney
Hearthstone Quality Home Heating Products, Inc ®

You must connect your stove to a chimney
comparable to those recommended in this manual.
Do not use stovepipe as a chimney. Use stovepipe
for freestanding installations only to connect the
stove to a proper chimney.
It is very important to follow minimum clearances
for chimney connectors to combustibles such as
walls and ceilings when installing the stove.
Typical chimney connector clearances are
outlined below. The single wall clearances are
generic; the double wall clearances shown are
specifically for Simpson DuraVent DVL and may
vary
with
other
brands.
Check
the
specifications from the manufacturer of your
connector.
COMPONENTS OF A VENTING SYSTEM

connector stovepipe is 6" (152 mm) diameter, 24
MSG or 25 MSG blued steel connector pipe. Do
not use aluminum or galvanized steel pipe - they
cannot withstand the extreme temperatures of a
wood fire.
The thimble is a manufactured (or siteconstructed) device installed in combustible
walls through which the chimney connector
passes to the chimney. It keeps the walls from
igniting. You must use a wall thimble when
installing a chimney connector through a
combustible wall to the chimney.
13
Castleton Model 8030
ease the periodic inspection of your chimney, as well
as allow you to dismantle the stovepipe easily
(without moving the stove).

Install the stove as close as practical to the chimney,
while maintaining all proper clearances. Install
stovepipe that is as short and as straight as
possible. Horizontal runs of stovepipe must always
rise away from the stove at a minimum of 1/4" per
foot (21mm/m).
Whenever possible, choose an interior chimney. An
interior chimney heats up quickly and retains its
heat; thus promotes a better draft and discourages
the formation of creosote. An exterior chimney does
not benefit from the warmth of the building, so it
typically operates at lower flue temperatures than an
interior chimney and may experience increased
creosote accumulation.
We do not recommend long runs of stovepipe to
increase heat dispersal. Longer lengths of
stovepipe, or more connecting elbows, than
necessary increase the chances of draft resistance
and the accumulation of creosote buildup.
When connecting the Castleton to a prefabricated
metal chimney, you must follow, precisely, the
manufacturer's installation instructions. Use only
Type HT (2100° F), prefabricated metal chimneys
listed per UL 103 or ULC S629 standards.
In general, you do not need to install a stovepipe
damper with the Castleton. Some installations,
however, could benefit from a stovepipe damper,
such as a tall chimney which can create a higher
than normal draft. In such cases, a damper can help
regulate the draft. The Castleton requires a draft
between 0.06" and 0.1" WC. For drafts above 0.1"
WC, install a stovepipe damper. Check the draft at
stove installation time.
Ensure the size of the prefabricated chimney’s flue
is appropriate for the Castleton. The Castleton
requires a 6" (152 mm) inside diameter flue for new
installations. A 6” diameter flue provides adequate
draft and performance. You can use an 8" (203 mm)
diameter existing flue with a reducer. An oversized
flue contributes to creosote accumulation. (In this
case, bigger is NOT better.)
Remember, the NFPA recommends minimum
clearances for chimney connectors to combustibles
such as walls and ceilings. Once the stove is
installed at safe distances from these combustible
surfaces, it is also important to maintain these
connector clearances for the remainder of the
installation.
When purchasing a prefabricated chimney to install
with your stove, Ensure you also purchase from the
same manufacturer the wall pass-through (or ceiling
support package), "T" section package, fire-stops
(when needed), insulation shield, roof flashing,
chimney cap, and any other required accessories.
Follow the manufacturer’s instructions when
installing the chimney and accessories. In addition,
ensure
you
maintain
all
manufacturers’
recommendations for the proper clearances to the
chimney.
CONNECTING THE STOVE TO A CHIMNEY
You can install your Castleton to a prefabricated
metal chimney, or to a masonry chimney.
This room heater must be connected to (1) a listed
Type HT (2100° F) chimney per UL 103 or ULC
S629, or (2) a code-approved masonry chimney with
a flue liner. The chimney size should not be less
than the flue collar, or more than three times greater
than the cross-sectional area of the flue collar.
Connection to a Masonry Chimney
Consider two primary elements when connecting
your stove to a masonry chimney: the chimney itself
and the thimble where the stovepipe connects to the
chimney. Use only code approved masonry
chimneys containing a proper flue liner.
We recommend installing a cleanout tee where
possible to simplify chimney cleaning and
maintenance.
Before connecting to a masonry chimney, hire a
professional to examine the chimney for cracks,
loose mortar, and other signs of deterioration and
blockage. If the chimney needs repair, complete
them before installing and using your stove. Do not
install your stove until the chimney is safe for use.
Connecting to a Prefabricated Metal Chimney
There are two ways to install a prefabricated metal
chimney:

Ensure the chimney’s cleanout is complete and
working properly. To avoid a loss of draft, the
cleanout door must close completely and provide a
tight seal. If the cleanout door leaks, the chimney will
An interior installation where the chimney
passes inside the residence through the ceiling
and roof.
Hearthstone Quality Home Heating Products, Inc ®
An exterior installation where the chimney
passes through the wall behind the stove then
up the outside of the residence.
14
Castleton Model 8030
Interior chimney requirements:
cool, your stove will perform poorly, and creosote
can form.

Ensure the size of the chimney’s flue is appropriate
for this stove and that it is not too large. Use a
masonry chimney with a maximum 6” Diameter or 8"
x 8" (203 mm x 203 mm) tile size for best results. An
oversized flue contributes to the accumulation of
creosote.


Must have at least 2" (51 mm) clearance to
combustible materials
Must install fire stops at the spaces where the
chimney passes through floors and/or ceiling
Any insulation material must be at least 2" (51
mm) from the chimney
Exterior chimney requirements:
Use the following checklist to ensure that your
masonry
chimney
meets
these
minimum
requirements:

Masonry Chimney wall construction:
Chimney height requirements (See Figure 8):



Mortared brick or modular block at least 4" (102
mm) thick – must use liner
A mortared rubble or stone wall – must use liner

Flue liner options:



Tile - minimum wall thickness of 5/8" (16 mm),
installed with refractory mortar, and with at least
1" (25 mm) air space around the liner
Stainless steel - UL listed 6” diameter, insulated
or wrapped liner, or the space around the liner
filled with vermiculite or suitable material (these
keep the liner warmer for better performance)
Ensure any equivalent flue liner is a listed
chimney liner system meeting type HT
requirements or other approved material.
Hearthstone Quality Home Heating Products, Inc ®
At least 1" (25 mm) clearance to combustible
materials
At least 3 feet (0.9 m) higher than the highest
part of the roof opening through which it passes.
At least 2 feet (0.6 m) higher than any part of the
roof within 10 feet (3 m) measured horizontally
from the top of the chimney.
The recommended minimum chimney height is 10
feet (3 m) off the floor. The recommended maximum
chimney height is 30 feet (9m).The Castleton
requires a draft between 0.06” and 0.1” water
column. Ensure your chimney is long enough to
provide the minimum draft, and use a damper if your
installation has a required chimney height that
provides too much draft.
15
Castleton Model 8030
Figure 7 – Typical Chimney Configurations
Hearthstone Quality Home Heating Products, Inc ®
16
Castleton Model 8030
2'-0"
MINIMUM
2'-0"
MINIMUM
3'-0"
MINIMUM
3'-0"
MINIMUM
10'-0"
Figure 8 – Chimney Height Requirements
Hearthstone Quality Home Heating Products, Inc ®
17
Castleton Model 8030
INSTALLING IN A MOBILE HOME
Follow these special requirements for installing your
stove in a mobile home.

Install the stove in accordance with 24 CFR,
Part 3280 (HUD)

An outside air kit must be used in all mobile
home installations. See page 12 for details.

Permanently attach the stove to your mobile
home’s floor. Use the shipping clips that came
with the stove and fasteners long enough to
attach securely to the subfloor. (The clips and
fastener heads may be painted to minimize
visibility).

Burning any fuel other than wood in this unit
could generate dangerous levels of carbon
monoxide within the living space.

THE FRONT DOOR MUST REMAIN CLOSED
WHEN IN OPERATION EXCEPT FOR START UP
AND LOADING. Leaving the door open during use
could cause any smoke or fire detectors in the
home to be set off or a fire could escape the
firebox and start the room on fire.

If this unit is installed in a mobile home, care must
be taken to ensure adequate air is available. If not
enough air is available it could starve the room of
all the oxygen. (See page 27 for more details)
Figure 9 - Lock Down Detail

Install a Mobile Home Chimney & Connector
Kit*.
Each kit must include:
Stainless spark arrester cap, storm collar,
Adjustable vented flashing – 0/12 – 6/12,
Two 24” chimney pipes, 24” support box
with built-in starter section and trim.
* (any UL or ULC approved equipment is acceptable)

WARNING: DO NOT INSTALL IN A SLEEPING
ROOM IN A MOBILE HOME.

CAUTION: MAINTAIN THE STRUCTURAL
INTEGRITY OF THE MOBILE HOME WALLS,
FLOOR, CEILING, AND ROOF WHEN INSTALLING
AND USING YOUR STOVE.
Hearthstone Quality Home Heating Products, Inc ®
Figure 10

18
CAUTION: REMOVE THE CHIMNEY WHEN
TRANSPORTING THE MOBILE HOME!
Castleton Model 8030
Operation
Once your Castleton is installed, you are ready to
light a fire.
PRIMARY AIR CONTROL: The primary air control
lever is located under the center of the ash lip. The
primary air control allows you to regulate the amount
of air entering the firebox. Generally, the more air
allowed into the firebox, the faster the rate of burn;
conversely, less air creates a slower burn. For
maximum air flow, move the lever to the left as far as
possible; move the lever as far right as possible for
minimum air flow (does not close completely).
Every installation, season’s firewood, and operator’s
technique varies. Learn how to use your stove most
efficiently for your installation. We can give you the
basic principles, but only you can ensure maximizing
the potential of your stove while also operating it
safely.

WARNING: HOT WHILE IN OPERATION! KEEP
CHILDREN, PETS, CLOTHING AND FURNITURE
AWAY. CONTACT MAY CAUSE SKIN BURNS.
Read this entire chapter before lighting your first fire.
It explains the controls and features of your wood
stove, how to choose firewood, and how to use your
stove on a daily basis.
CONTROLS AND FEATURES
Before lighting any fires, become familiar with the
location and operation of your stove's controls and
features and learn how to use them (See Figure 11).
For your own safety, do not modify these features in
any way. We recommend you use fireplace gloves
when the stove is in operation and hot.
Figure 12 – Air Control
Figure 11 - Controls & Features
FRONT DOOR HANDLE: The firebox door allows
you to load wood into your stove; a wood handle
operates the door. To open the door, pull up on the
handle and swing the door away from the stove. To
latch the door, push the door tightly towards the
firebox then continue to push the handle in and
down until it latches shut. Gently pull on the door
handle to make sure it is properly latched.
Hearthstone Quality Home Heating Products, Inc ®
19
Castleton Model 8030
CHOOSING FIREWOOD
Burn only natural firewood (known as cordwood) in
the Castleton 8030 Wood Heater. This stove is not
designed to burn other fuels.


Medium
CAUTION: DO NOT USE CHEMICALS OR
FLAMMABLE FLUIDS TO START THE FIRE. DO
NOT USE CHARCOAL, PELLETS, COAL,
ARTIFICIAL LOGS OR ANY OTHER MATERIALS
AS FUEL; THEY ARE NOT SAFE. DO NOT BURN
GARBAGE OR FLAMMABLE FLUIDS.
Juniper, Rocky Mtn
Elm, Red
Coffeetree, Kentucky
Hackberry
Tamarack
Birch, Gray
Birch, White (Paper)
Walnut, Black
Cherry
Ash, Green
Cherry, Black
Elm, American
Elm, White
Sycamore
Ash, Black
Maple, Red
Fir, Douglas
THE USE OF UNAUTHORIZED FUEL SUCH AS
COAL COULD PRODUCE HIGH LEVELS OF
CARBON DIOXIDE IN THE LIVING SPACE. AT
HIGH LEVELS CARBON DIOXIDE COULD RESULT
IN PERSONAL INJURY OR DEATH.
The quality of your firewood directly affects heat
output, duration of burn and performance of your
stove. Softwoods generally burn hotter and faster,
while hardwoods burn longer and produce better
coals. Density and moisture content are two critical
factors to consider when purchasing wood for your
stove.
The following is a list of some wood species and
their relative BTU (British Thermal Unit) content. The
higher the BTU content, the longer the burn.
Firewood with higher BTUs is generally ideal for a
wood stove.
Lb/ cord
MBTU/
cord
Boxelder
Alder, Red
Pine, Jack
Pine, Norway (Red Pine)
Pine, Pitch
Catalpa
Hemlock
Spruce, Black
Pine, Ponderosa
4,728
4,327
4,267
3,890
3,890
3,890
3,832
3,832
4,100
3,712
4,012
32.9
27.7
27.3
26.8
26.8
26.8
26.7
26.7
26.5
25.8
25.7
High
Osage Orange (Hedge)
Hickory, Shagbark
Hop Hornbeam (Ironwood)
Beech, Blue (Ironwood)
Birch, Black
Locust, Black
Hickory, Bitternut
Locust, Honey
Apple
Mulberry
Oak, White
3,757
3,757
3,757
3,689
3,689
Hearthstone Quality Home Heating Products, Inc ®
2,797
2,710
2,669
2,669
2,669
2,360
2,482
2,482
2,380
17.9
17.2
17.1
17.1
17.1
16.4
15.9
15.9
15.2
2,290
2,100
2,100
2,100
2,236
2,236
14.7
14.5
14.5
14.5
14.3
14.3
2,104
2,108
1,984
2,108
1,913
14.1
13.8
13.8
13.5
12.2
Low
Aspen, American
Butternut (Walnut, White)
Spruce
Willow
Fir, Balsam
Pine, White (Eastern,
Western)
Fir, Concolor (White)
Basswood (Linden)
Buckeye, Ohio
Cottonwood
Cedar, White
Medium High
Beech, European
Maple, Sugar
Oak, Red
Ash, White
Birch, Yellow
21.8
21.6
21.6
20.8
20.8
20.3
20.3
20.2
20
19.9
19.9
19.5
19.5
19.5
19.1
18.7
18.1
Medium Low
Wood Heat Value: Sorted By Btu Content
Common Name
3,150
3,112
3.112
3,247
3,247
3,179
3,179
3,192
3,120
2,880
2,880
3,052
3,052
2,808
2,992
2,924
2,900
24
24
24
23.6
23.6
20
Castleton Model 8030
Moisture content also plays a key role in the
performance of your stove. Wood freshly cut from a
living tree (green wood) contains a great deal of
moisture. As you might expect, green wood burns
poorly. You must season green wood before using it
in your wood stove. To season green wood properly,
split, stack, and allow it to air dry for a period of one
year. Green wood may provide less than 2000 Btu
per pound, whereas dry wood can provide up to
7000 Btu per pound.
immediately surrounding the stove. Some potential
impurities are cleaning solvents, paint solvents,
cigarette smoke, and soot from scented candles, pet
hair, dust, adhesives, a new carpet, and new
textiles. These odors will dissipate over time. You
can alleviate these odors by opening a few windows
or otherwise creating additional ventilation around
your stove. If any odor persists, contact your dealer
or an authorized service technician.
If you adhere to the operating procedures in this
manual, the steel, cast iron, and soapstone
components of your stove will give you many years
of trouble-free use. With use, the color of the
soapstone may change and small fractures may
appear on the surface. These changes do not affect
the function of the stove. If a panel breaks
completely, it must be replaced
Stack the firewood on skids or blocks to keep it off
the ground, cover only the top of the stack. Plastic or
tarps that cover the sides of the woodpile trap
moisture and prevent the wood from drying. As for
stacking, an old Vermonter said, "The spaces
between the logs should be large enough for a
mouse to get through, but not for the cat that's
chasing it."

Avoid the following conditions that can cause the
glass, soapstone, steel or cast iron pieces to break:
CAUTION: DO NOT STORE FIREWOOD WITHIN
THE STOVE'S SPECIFIED CLEARANCES TO
COMBUSTIBLE MATERIALS.


BUILDING A FIRE

Once you understand the controls of your wood
stove and have the appropriate firewood, you are
ready to start a fire.


WARNING: NEVER USE GASOLINE, GASOLINETYPE LANTERN FUEL, KEROSENE, CHARCOAL
LIGHTER FLUID, OR SIMILAR LIQUIDS TO START
OR 'FRESHEN UP' A FIRE IN THIS HEATER.
KEEP ALL SUCH LIQUIDS WELL AWAY FROM
THE HEATER WHILE IT IS IN USE.
BUILDING A BREAK IN FIRE
1) Open the front door and place five or six double
sheets of tightly twisted newspaper in the center
of the firebox. Arrange kindling in a crisscross
pattern over the newspaper. Kindling should be
approximately ten pieces, 1/2" (13 mm) in
diameter and 10" to 18" (254 mm to 457 mm)
long.
BREAKING IN YOUR WOOD STOVE
It is imperative that your stove is "broken in"
gradually. Soapstone must be "seasoned"; overfiring a new stove may cause soapstone to crack or
may damage other stove parts. Natural moisture in
the freshly quarried soapstone must be driven out
slowly to minimize the “shock” to the stone of its first
exposure to high firebox temperatures. In addition,
the asbestos-free furnace cement must be cured
slowly to ensure adequate sealing and bonding.
2) Fully open the primary air control by pushing the
control handle fully to the left, away from the
firebox.
3) Light the paper under the kindling. Leave the
door slightly ajar momentarily until the kindling
has started to burn and draft begins to pull.
When you light your first fires, the woodstove will
emit some smoke and fumes. This is normal “offgassing” of the paints and oils used when
manufacturing the woodstove. If you find it
necessary, open a few windows to vent your room.
The smoke and fumes will usually subside after 10
to 20 minutes of operation. The odor and smoke will
end once the stove is “cured”.
4) Close the door and allow the fire to burn. Keep
the door closed while the stove is in use.
5) KEEP A WATCHFUL EYE ON YOUR STOVE to
maintain a steady, low-heat fire. Your first fire
should make the stove warm but not hot to the
touch. Visible steam, or boiling moisture and
hissing indicate the soapstone is too hot. At
most, a few small chunks of wood should be
The first few fires of the season may produce other
odors from impurities that exist in the area
Hearthstone Quality Home Heating Products, Inc ®
Do not throw wood into the stove.
Do not use the door as a lever to force wood into
the stove.
Do not load wood encrusted with ice into a
burning stove - the thermal shock can cause
damage.
Do not use a manufactured log grate or
otherwise support the fuel. Burn the fire directly
on the floor of the firebox.
21
Castleton Model 8030
added to the fire to reach safe break-in
temperatures.
6) Once the fire is burning well, use the primary
air control to regulate the desired rate of
burn. Move the handle to the left to open the
primary air control for a high rate of burn; or
move it to the right for a low rate of burn.
The air control does not close completely.
6) Once the stove is warm but not hot to the
touch, close the primary air control by pushing it
fully to the right to allow the fire to die out
completely.
Note: When opening the front door to reload or rearrange logs, it is advisable to open the door just a
crack, pause for a moment then open the door
completely. This procedure allows the firebox to
clear of smoke before the door is open fully. In
addition, reloading on a bed of hot, red coals
reduces smoking time and brings fresh fuel up to a
high temperature rapidly.
7) Let the stove return to room temperature.
Your first fire and first fire each season thereafter
should be built and maintained as outlined above.
Your patience will be rewarded by a properly
seasoned stove.

NOTE: The cool flue gas temperatures
present during the break-in procedure may
cause rapid creosote build-up. The door
glass may also get dirty. A good hot fire will
clean it. We recommend a visual inspection
(and cleaning if necessary) of your
stovepipe and chimney once the break-in
procedure is completed.
BURN RATE
LOW BURN: Move the air control lever all the way
to the right. (see figure 13). This closes the air
shutter to its minimum opening. A low burn rate over
extended periods is not advisable as it can promote
the accumulation of creosote. Inspect the venting
system frequently if using low burn rates
consistently.
NORMAL OPERATION
MEDIUM LOW BURN: With the primary air control
in the low position, lightly tap the lever to the left (a
little less than 3/8”). A medium-low burn rate is the
typical setting and is preferable if the stove is
unattended. At this burn rate a little goes a long way.
BUILDING A FIRE FOR EVERYDAY USE
1) Open the front door and place five or six
double sheets of tightly twisted newspaper
in the center of the firebox. Arrange kindling
in a tee-pee configuration over the
newspaper. Use approximately 10 pieces of
kindling, 1/2" (13 mm) in diameter and 10" to
16" (254 mm to 406 mm) long.
MEDIUM HIGH BURN: With the primary air control
in the low position, move the air control lever to the
left about 3/4”.
HIGH BURN: Completely open the primary air
control by moving it all the way to the left. Fully load
the firebox with wood on a bed of hot coals or on an
actively flaming fire. To minimize creosote
accumulation, run the stove on high once or twice
daily for 35 to 45 minutes to fully heat the stovepipe
and chimney.
2) Fully open the primary air control by moving
the lever completely to the left.
3) Light the paper under the kindling. Leave the
front door slightly ajar momentarily until the
kindling begins to burn and draft begins to
pull.
OPEN DOOR BURNING: Before using the optional
screen (90-69300) a fire should be built to warm the
stove and establish a good draft. Burning the stove
with a screen will need additional makeup air. Be
sure to provide adequate ventilation for the stove
such as an open window. Air may be pulled through
other vents and appliances in the house causing
them to ice up or malfunction.
4) Close the door and allow the fire to burn.
5) Once the kindling is burning, open the front
door and add logs, small at first, to build the
fire up. Ensure you keep the logs away from
the glass in front in order for the air-wash
system to work properly. Keep the front door
while the stove is in use.
Hearthstone Quality Home Heating Products, Inc ®
CAUTION: Do not burn fuel other than cord wood in
your stove.
22
Castleton Model 8030
Figure 13 AIR CONTROL POSITION
Hearthstone Quality Home Heating Products, Inc ®
23
Castleton Model 8030

OVER-FIRE CAUTION
Over-firing means the stove is operating at
temperatures above normal temperatures reached
during High Burns outlined in the BURN RATE
section. Carefully avoid over-firing, as it will damage
the stove. Symptoms of chronic over-firing can
include warped components, short burn times, a
roaring sound in the stove or stovepipe, and
discoloration of the stovepipe. A properly installed
stove using fuel and following operating procedures
as outlined in this manual should not over-fire.
REMOVAL AND DISPOSAL OF ASHES
You can leave a thin layer of ashes in the firebox if
preferred. Allow fire to die down or go out
completely. It is important to prevent ashes from
building up around the front door opening or they will
spill out, or they can pack into the gasket channel
and prevent proper sealing. To remove ashes, use a
fireplace shovel. Avoid removing large live coals by
pushing them to the side and removing only the finer
ash with a shovel.
Excessive draft, inappropriate fuel, and operator
error can cause over-firing. Correct an over-fire
situation as follows:

EXCESSIVE DRAFT: Contact your local dealer
to have a draft reading taken. Any draft in
excess of 0.1 WC requires a damper in the
stovepipe. Some installations may require more
than one damper.

INAPPROPRIATE FUEL: Do not burn coal; kiln
dried lumber, wax logs, compressed wood or
anything other than natural cordwood.

OPERATOR ERROR: Ensure all the gaskets
are in good condition. Replace worn out or
compressed gaskets. Do not burn the stove with
the door in the partially open position.
Disposal of ashes - Ashes should be placed directly
into a metal container with a tight fitting lid. Do not
place any other items or trash into the metal
container. Do not pour water into the container.
Replace the container’s lid and allow the ashes to
cool. Never place the ash disposal container on a
combustible surface or vinyl flooring, as the
container could be hot!
Pending disposal, place the closed ash container on
a noncombustible floor or on the ground outside,
well away from all combustible materials, liquid fuels,
or vehicles. Retain ashes in the closed container
until all coals thoroughly cool.
If the ashes are disposed of by burial in soil or
otherwise locally dispersed, they should be retained
in the closed container until all cinders have
thoroughly cooled.
If you suspect that your stove is over-firing,
discontinue use and contact your dealer
immediately. Damage caused by over-firing is not
covered by your warranty. Results of over-firing
can include warped or burned out internal parts,
cracked refractory panels, discolored or warped
external parts, and damaged finish.


ANY SIGNS OF OVER-FIRING WILL VOID YOUR
WARRANTY!
Hearthstone Quality Home Heating Products, Inc ®
THE FRONT DOOR MUST REMAIN CLOSED
WHEN IN OPERATION EXCPET FOR OPEN DOOR
VIEWING WITH OPTIONAL SCREEN (90-69300)
INSTALLED OR START UP AND LOADING.
24
NEVER place ashes in wooden or plastic
containers, in trashcans with other trash, or in
paper or plastic bags, no matter how long the
fire has been out. Coals within a bed of ashes
can remain hot for several days once removed
from the firebox.
Castleton Model 8030
Maintenance
GLASS REPLACEMENT PROCEDURES

WARNING: DO NOT OPERATE THIS APPLIANCE WITH THE GLASS PANEL REMOVED, CRACKED, OR
BROKEN. DO NOT SUBJECT THE DOOR TO ABUSE, SUCH AS STRIKING OR SLAMMING SHUT. ONLY A
QUALIFIED SERVICE PERSON SHOULD REPLACE THE GLASS PANEL.
Glass Clips (8)
Glass Pads (8)
Glass Gasket
Door Gasket
Glass
Door Frame
Figure 14: Front Door assembly
1. Follow the instructions included with the replacement glass kit.
2. Remove the door.
3. Remove the screws from the glass retainer (use penetrating oil if necessary) – lift the retainer off the glass.
Set aside for reinstallation.
4. Carefully lift the damaged glass out of the door and discard.
5. Remove any remaining glass and old gasket material.
6. Clean the screw holes and place a small amount of anti-seize compound in each one.
7. Place the new glass onto the door. Ensure sticker indicating the coated side is on the exterior face of
the glass.
8. Important! Center the glass and ensure that the edges of the glass are parallel with the edges of the
opening.
9. Check glass position again (centered, and parallel), then screw the glass retainer clips with the glass pads
th
back on the door using a crisscross pattern. Tighten the screws no more than 1/8 of a turn after they seat.
The glass will break at this point if not positioned correctly.
10. Apply a light film of anti-seize lubricant on the door’s hinge pins if needed.
11. Install the door.
12. After 5 or 6 fires, check the glass retainer screws, and retighten if necessary.
Required Glass Kit: Part Number: 90-58300. Use only 5mm x 241mm x 390mm Ceramic IR, or Neoceram IR
glass. Contact your Hearthstone dealer.
Hearthstone Quality Home Heating Products, Inc ®
25
Castleton Model 8030
GASKETS
CREOSOTE FORMATION & REMOVAL
Replace door gasket material every two to three
seasons, or whenever it becomes deteriorated or
loose, depending on stove use. If the door seal
leaks, a new gasket will ensure a tight seal and
improve stove performance.
When wood burns slowly at low temperatures, it may
produce tar and other organic vapors, which
combine with expelled moisture to form creosote.
These creosote vapors condense in the relatively
cool chimney flue of a slow-burning fire. As a result,
creosote residue accumulates on the flue lining.
When ignited, this creosote makes an extremely hot
fire, which may damage the chimney or even destroy
the house. When burning wood, inspect the chimney
connector and chimney at least once every two
months during the heating season to determine if
there is a creosote buildup.
We recommend you only use Hearthstone
replacement gaskets when you need to replace your
door gasket. Contact your dealer for a gasket kit that
includes instructions, and the gasket for your stove.
GLASS
The glass used in our stoves is actually not plain
glass, but a tough, clear ceramic material capable of
operating at temperatures up to 2300° F. Do not
operate the stove with a broken door glass. Do not
abuse the front door by striking or slamming.
If a creosote build-up occurs, inspect the stovepipe
connector and chimney more often, at least monthly
during the heating season to monitor the
accumulation. If a creosote residue greater that 1/4"
(6 mm) accumulates, remove it to reduce the risk of
a chimney fire.
When necessary, clean the glass. We recommend
using a damp paper towel dipped in gray ash. Rub
the inside of the glass with a circular motion. When
all the deposits are removed, clean up with window
cleaner or with commercial stove glass cleaners,
which are available from your local dealer. Never
attempt to clean the glass while the fire is burning or
while the glass is hot. Remove deposits by following
the instructions provided with the cleaner. Wipe the
cleaner off with a soft cloth, or black & white
newsprint.
Prevention
Burn the stove with the primary air control fully open
for 35 - 45 minutes daily to burn out creosote
deposits from within the stove and the venting
system.
After reloading with wood, burn the stove with the
primary air control fully open for 15 to 20 minutes.
This manner of operation ensures early engagement
of the secondary combustion system that minimizes
creosote buildup in the chimney.
Important: scratching or etching the glass
will weaken the integrity of the glass. Do not
use a razor blade, steel wool, or any other
abrasive material to clean the glass. Use a
cleaner
specifically
manufactured
for
woodstoves only.
If your glass always remains dirty, your operating
temperatures are too low or your wood is wet;
therefore, there is a higher risk of creosote buildup.
Inspect the venting system at the stove connection
and at the chimney top. Cooler surfaces tend to
build creosote deposits faster, so it is important to
check the chimney at the top (where it is coolest) as
well as from the bottom near the stove.
The front door glass is a ceramic, thermal shockresistant glass, made specifically for use in
woodstoves. Do not use any replacement glass
other than the ceramic glass manufactured and
supplied for use in this woodstove. Replacement
glass is available through your local dealer.
Cleaning
Remove accumulated creosote with a cleaning
brush specifically designed for the type of chimney
in use. We recommend you use a certified chimney
sweep to perform this service. Contact your dealer
for the name of a certified chimney sweep in your
area (your dealer may be a certified sweep!).
Replace the door glass immediately if broken or
chipped. Contact your local dealer for replacement
glass. The glass kit includes instructions and
everything needed for the repair. If you replace the
glass yourself, wear work gloves and safety glasses.
Required Glass Kit: PN: 90-58300.
We recommend that before each heating season
you have the entire system professionally inspected,
cleaned and repaired, if necessary.
Hearthstone Quality Home Heating Products, Inc ®
26
Castleton Model 8030
Troubleshooting
building is exacerbated if exhaust fans, such as
clothes dryers, bathroom fans or cook stove exhaust
fans, are in operation within the home. Outfitting
your stove with the optional outside air adaptor
connected to an air duct, which leads to the outside
of the building, can correct this problem.
COMMON ISSUES
Virtually all woodstove operators experience basic
common problems at one time or another. Most are
correctable and generally require only a minor
adjustment of the stove, installation, or operating
technique. In cases where weather conditions
dramatically affect stove performance, the problems
are typically temporary and solve themselves once
the weather changes.
Tall Trees or Buildings: These obstructions, when
located close to the top of the chimney can cause
chronic or occasional downdrafts. When selecting a
site for a new chimney, consider the placement of
other objects near the proposed chimney location.
If you question whether your stove is producing
adequate heat, the best way to troubleshoot the
problem is to monitor the temperature of the stack
no more than 12 inches (30 cm) above the flue
collar. A 400° F (200° C) stovepipe confirms the
stove is supplying sufficient heat. Keep in mind that
your house itself will regulate room/house
temperatures. How well the walls, floors and ceilings
are insulated, the number and size of windows, the
tightness of outside doors, and the construction or
style of your house (vaulted ceilings or other open
spaces which collect large percentages of heat,
ceiling fans, etc.) all are determining factors of room
temperature.
Wind Velocity: Generally, the stronger and steadier
a wind, the stronger (better) the draft. However,
"gusty" wind conditions can cause erratic
downdrafts. For consistent problems, consider a
high wind cap, such as the Vacu-Stack.
Barometric Pressure: Chimney drafts are typically
sluggish on balmy, wet or muggy days (low
barometric pressure). This is a weather-related
phenomenon, which generally is self-correcting as
the weather changes.
Briskness of Fire: The hotter the fire in your stove,
the hotter your chimney and, therefore, the stronger
the draft.
Your stove's performance is also dependent on its
installation. One common cause of poor
performance is an oversized chimney flue.
Oversized chimney flues result in decreased draft,
which prevents the smoke from rising out the
chimney. Oversized flues are also more difficult to
heat effectively, especially when burning a high
efficiency stove. Cool flue temperatures inhibit the
establishment of a strong draft (and encourage the
accumulation of creosote). The lack of a strong draft
will cause the fire to die down and may even force
smoke to pour into the room.
Breaks in the Venting System: An unsealed
clean-out door at the bottom of the chimney, leaky
stovepipe joints, a poor stovepipe-to-thimble
connection, missing caps, or a leaky chimney all can
cause inadequate draft.
Seasonal Factors: Early fall and late spring are
generally difficult seasons in which to establish
proper drafts. The colder the outside air is relative to
room temperature, the stronger the draft.
OPERATING THE STOVE
If your chimney is the proper size and a strong draft
is not easily established, there is the possibility that
the chimney is too cold. Again, hot chimneys
promote stronger drafts. Opening a window briefly in
the room while lighting the stove may help.
As outlined above, there are days when a good draft
is just not easy to establish. The causes are usually
seasonal factors or a cold chimney. Try starting the
fire by using small kindling and fuel to obtain a quick,
hot fire. Tend the fire frequently with small fuel until
the chimney is hot and the draft is well established.
Sometimes, partially opening a first floor window
briefly will help quickly get draft established.
Other draft guidelines are as follows:
An "AIRTIGHT" HOUSE: The air supply (infiltration)
to the interior of the house may be inadequate if
your home is super-insulated or especially well
sealed. This phenomenon of air starvation within the
Hearthstone Quality Home Heating Products, Inc ®
27
Castleton Model 8030
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
SOLUTIONS
STOVE SMOKES
Operating Technique
Fully open the primary air control one minute before opening
doors.
Preheat the chimney when first starting a fire. Briefly open a
window in the room containing the stove.
Examine the chimney and stovepipe for blockage or
creosote accumulations.
Reline the chimney to the appropriate diameter
Install a draft inducer or replace the chimney.
Lengthen the chimney.
Seal chimney connections and openings. Check clean-out
doors.
Disconnect all other appliances and seal openings.
Cold Chimney or reverse
draft
Blocked Chimney
BACK-PUFFING OR
GAS EXPLOSIONS
Oversized Chimney
Undersized Chimney
Chimney Too Short
Air Infiltration Into The
Chimney
More Than One
Appliance Connected to
the Flue
Operating Technique
Extra Low Burn Rate
Chimney Down-draft
Excessive Ash Build-up
UNCONTROLLED
OR SHORT BURN
Unsealed or Open Door
Excessive Draft
INSUFFICIENT
HEAT
Extra Long Chimney
Oversized Chimney
High Winds or Hilltop
Location:
Poor Quality, low Btu
content, or Green Wood
Low Burn Rate
Cold Exterior Chimney
Leaky Stovepipe or
Chimney
Too Much Heat Loss
From House
Excessive Ash Build-up
BLISTERING OF
FINISH
Operating Technique
Excessive Draft
Hearthstone Quality Home Heating Products, Inc ®
Fully open the primary air control one minute before opening
the door and keep it fully open for a few minutes after
reloading.
Burn the stove at a higher burn rate.
Install a chimney cap.
Empty the ash pan more frequently. Increase efficiency of
burns, and avoid using poor quality or green wood.
Close the door tightly or replace the gaskets.
Check the installation. Operate at LOW BURN. Install
stovepipe damper. Draft in excess of 0.1 wc should be
corrected with a stovepipe damper(s)
Shorten the chimney. Install stovepipe damper(s).
Reline the chimney to the proper diameter.
Install a chimney cap.
Use only air-dried wood, preferably dried at least one year.
Use a wood with a high Btu content if available.
Operate the stove at a higher burn rate.
Reline or insulate the chimney.
Check the installation. Replace with a pre-fabricated
insulated chimney system or a properly sized masonry
chimney.
Add insulation, use energy efficient windows, or caulk
windows, and seal openings in home.
Empty the ash pan more frequently. Increase efficiency of
burns, and avoid using poor quality or green wood.
Do not over-fire the stove. Monitor stove temperatures. Use
seasoned wood only.
Check the DRAFT. A damper may be required. Operate the
stove at a LOW BURN range.
28
Castleton Model 8030
REPLACEMENT PARTS & OPTIONAL ACCESSORIES
PART #
5030-045
5030-050
5030-055
5030-071
5030-072
5030-073
5210-2340
DESCRIPTION
Replacement Parts
Hinge Bushing
Hinge Pin Support
Hinge Plate
Secondary Combustion Tube #1
Secondary Combustion Tube #2
Secondary Combustion Tube #3
Tie Rod
REPLACEMENT KITS AND ACCESSORIES
90-57210
90-53300
90-68300
90-69300
90-58300
90-58305
90-71100
90-73212
90-76300
BLOWER KIT
OUTSIDE AIR KIT
REAR HEAT SHIELD KIT
SPARK SCREEN KIT
GASKET KIT
GLASS KIT
DOOR HANDLE KIT
DOOR LATCH KIT
BAFFLE KIT
Refer to the Illustrated Parts list for further detail about stove components, available online at
www.hearthstonestoves.com.
Hearthstone Quality Home Heating Products, Inc ®
29
Castleton Model 8030
Safety Label
Hearthstone Quality Home Heating Products, Inc ®
30
Castleton Model 8030
Limited Warranty
These warranties give you specific legal rights. You may also have other rights which vary from State to
State.
Hearthstone Quality Home Heating Products, Inc. (Hearthstone) warrants to the original retail purchaser only
(the “Original Purchaser”) the new appliance manufactured by Hearthstone, purchased by the Original
Purchaser and installed by an authorized Hearthstone dealer or their designated representative against any of
the occurrences listed in this document that result from defects in material or workmanship. This warranty is not
transferrable. All obligations of Hearthstone under this document commence on the date of the Original Invoice
(the “Purchase Date”). The term “Limited Lifetime” is defined as 10 years from the beginning of warranty
coverage.
Hearthstone appliances are designed to be operated only with the fuels listed in your owner’s manual.
Warranty
Period
Wood
Gas
Pellet
Limited Lifetime
X
X
X
X
X
X
X
X
X
X
X
X
X
X
5 Year
3 Year
X
2 Year
X
X
X
1 Year
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Covered Components
Stone
Cast iron not listed elsewhere
Clean burning air supply system*
Door handles and latches
Steel Components and Firebox
Burner and logs
Burn Pot and Baffles
Appliance Electrical and Gas
Components
Refractory, Vermiculite Panels, Baffles
Enamel finish against peeling or fading
Accessories
Glass
Ash Grate
All components not listed elsewhere
Any parts repaired or replaced during the limited warranty period will be warranted under the terms of the limited
warranty for a period not to exceed the remaining term of the original limited warranty or one year, whichever is
longer.
Parts: Hearthstone will replace through an authorized dealer, defective parts covered by the foregoing warranty
at no charge.
Labor: Within the first (1st) year after the Purchase Date, Hearthstone will pay for warranty labor performed by
an authorized Dealer at Hearthstone’s published labor rates in effect at the time the labor is performed only if
the appliance is installed by an authorized dealer or their designated representative. Otherwise or thereafter, the
Original Purchaser is responsible for the cost of labor.
Shipping cost for parts: Within the first ninety (90) days after the Purchase Date, Hearthstone will pay for the
shipping of appliance parts covered by any of the foregoing warranties to and from Hearthstone or an authorized
Hearthstone Quality Home Heating Products, Inc ®
31
Castleton Model 8030
Dealer, as the case may be. Thereafter, the Original Purchaser is responsible for all shipping costs related to
shipping appliance parts to and from Hearthstone or an authorized Dealer, as the case may be.
Shipping cost for the appliance: Within the first (1st) year after the Purchase Date, if the Original Purchaser is
instructed to return the appliance to Hearthstone or an authorized Dealer for repair, Hearthstone will pay fifty
percent (50%) and the Original Purchaser will pay fifty percent (50%) of the shipping costs related to shipping
the appliance to and from Hearthstone or an authorized Dealer, as the case may be. Thereafter, the Original
Purchaser is responsible for one hundred percent (100%) of all of the shipping costs related to shipping the
appliance to and from Hearthstone or an authorized Dealer, as the case may be. Notwithstanding any other
provision of this document, in no event will Hearthstone pay for any Dealer fees or other fees for pick up or
delivery of the appliance returned for repair; the Original Purchaser shall be responsible for any such fees.
EXCLUSIONS & CONDITIONS
The warranties contained in this document do not cover, nor is Hearthstone responsible for:
1. Damages resulting from:
a. Failure to install, operate, or maintain the appliance in accordance with the owner’s manual, operating
instructions, installation instructions, or safety rating label provided with the appliance.
b. Over-firing the appliance. Over-firing can be identified by, but not limited to, warped cast iron or steel,
rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes.
c. Failure to install the appliance in accordance with all national or local building codes.
d. Shipping or improper handling.
e. Improper operation, abuse, misuse, continued operation with damaged, corroded, or failed components,
accident, or improper/incorrect service or repairs.
f. Environmental conditions, inadequate ventilation, negative pressure, or improper drafting caused by
tightly sealed constructions, insufficient make-up air supply, or air handling devices such as exhaust
fans, forced air furnaces, or other such causes.
g. Damage caused by direct exposure to water.
h. Use of fuels other than those specified in the owner’s manual.
I. Installation or use of components not supplied with the appliance, or any other components not
expressly authorized and approved by Hearthstone.
J. Modifications of the appliance not expressly authorized and approved by Hearthstone in writing
K. Interruptions or fluctuations of electrical power supplied to the appliance.
2. All stones are warranted against cracking or breakage due to thermal stress, excluding surface and hairline
cracks and scratches that do not affect the operation, or safety of the appliance.
3. Repair or replacement of wear parts. Such parts that are subject to normal wear and tear during the
warranty period such as paint, gaskets, baffles, refractory materials, ash grates, and glass.
4. Damage resulting from installation, modification, alteration, repair or service of the appliance by any party
other than an authorized Hearthstone dealer (a “Dealer”) or their designated representative, or Hearthstone.
5. Damage due to water or condensation due to installation of the appliance in a high moisture area.
6. Damage due to installation of the appliance in an atmosphere contaminated by damaging chemicals,
including but not limited to chlorine, fluorine or salts.
7. Scratches on glass, enameled surfaces or stones due to mechanical abrasion.
8. Noise caused by expansion or contraction caused by the heating and cooling of the appliance.
9. Odors caused by the heating of the appliance, or surrounding materials
10. Consequential damage caused by leaking of condensate during startup
11. A defect in any part of the appliance if the Original Purchaser fails to comply with Hearthstone’s or a
Dealer’s request to ship the part or the appliance to Hearthstone or a Dealer, as the case may be.
12. Replacement stones and enameled parts are taken from current stock, and may not match originals in color,
grain, or pattern. Hearthstone will supply replacement parts for discontinued parts in finishes or colors as
available, or at their discretion.
13. Hearthstone’s obligation under this warranty does not extend to the appliance’s ability to heat the desired
space. Information is provided to assist the customer and the dealer in selecting the appropriate appliance
for the application. Consideration must be given to appliance location and configuration, environmental
conditions, insulation and air tightness of the structure.
THE WARRANTIES CONTAINED IN THIS DOCUMENT ARE EXCLUSIVE AND ARE GIVEN BY
HEARTHSTONE AND ACCEPTED BY THE ORIGINAL PURCHASER IN LIEU OF ALL OTHER EXPRESS
WARRANTIES AND ANY OBLIGATIONS, LIABILITIES, RIGHTS, CLAIMS, OR REMEDIES IN CONTRACT OR
Hearthstone Quality Home Heating Products, Inc ®
32
Castleton Model 8030
TORT, WHETHER OR NOT ARISING FROM HEARTHSTONE’S NEGLIGENCE, ACTUAL OR IMPUTED. ALL
IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE GIVEN ONLY TO THE EXTENT REQUIRED BY FEDERAL OR STATE LAW.
EXCEPT AS OTHERWISE REQUIRED BY STATE LAW, UPON THE EXPIRATION OF THE EXPRESS
LIMITED WARRANTIES CONTAINED HEREIN, NO IMPLIED WARRANTIES, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO
THE SUBJECT APPLIANCE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
THE WARRANTIES CONTAINED IN THIS DOCUMENT EXTEND ONLY TO THE ORIGINAL PURCHASER OF
THE APPLIANCE WARRANTED HEREUNDER. THEY ARE NOT TRANSFERRABLE AND DO NOT EXTEND
TO ANY SUBSEQUENT OWNERS.
UNDER NO CIRCUMSTANCES SHALL HEARTHSTONE BE LIABLE TO THE ORIGINAL PURCHASER OR
ANY OTHER PERSON FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT
LIMITED TO DAMAGE TO PROPERTY OR PERSONAL INJURIES, WHETHER ARISING OUT OF LOSS OF
USE, BREACH OF WARRANTY, TORT, OR OTHERWISE, EVEN IF HEARTHSTONE HAS BEEN
APPRAISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
QUALIFYING FOR WARRANTY COVERAGE
To obtain performance of any obligation under this document, the Original Purchaser must, within the applicable
warranty time period, contact their original Hearthstone dealer, or the current responsible local Hearthstone
dealer, for instructions regarding the return of defective parts for repair, the return of the appliance for repair, or
to schedule a Dealer service call. The Original Purchaser should refer to the Dealer Network search engine
contained on Hearthstone’s Web site (www.hearthstonestoves.com) if the original dealer is not available, to find
a Hearthstone dealer nearest to the Original Purchaser’s location.
REMEDY
The remedy for any breach of the foregoing warranties will consist of repair or replacement, at Hearthstone’s
option, of any covered defect in the appliance. When the Original Purchaser contacts a Hearthstone Dealer, the
Dealer on behalf of Hearthstone, as the case may be, will instruct the Original Purchaser to either return the
defective part, or the entire appliance (if requested), to the Dealer or Hearthstone or allow a Dealer to make a
service call at the place where the appliance is located. Hearthstone may require that a digital picture be
provided to support the claim. Notwithstanding any other provision of this document, the Original Purchaser
shall pay for any fees and service charges related to a Dealer’s service call or the shipping charges associated
with the return.
WARRANTY REGISTRATION
The Original Purchaser can complete their warranty registration on our website at www.hearthstonestoves.com, or send a
completed and signed Warranty Registration Form, which is enclosed in the appliance document packet, to the following
address:
Hearthstone Quality Home Heating Products, Inc.
Warranty Department
317 Stafford Avenue
Morrisville, VT 05661
NOTE: SENDING IN THE SIGNED WARRANTY REGISTRATION FORM IS NOT REQUIRED AS A CONDITION OF
WARRANTY COVERAGE OR HEARTHSTONE’S PERFORMANCE.
Hearthstone Quality Home Heating Products, Inc ®
33
Castleton Model 8030
Download PDF
Similar pages