Dell PowerEdge R730xd Owner'

Dell PowerEdge R730xd
Owner's Manual
Regulatory Model: E31S Series
Regulatory Type: E31S001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2015 - 08
Rev. A01
Contents
1 About the PowerEdge R730xd systems............................................................ 9
Supported configurations on PowerEdge R730xd systems................................................................ 9
Front panel features and indicators......................................................................................................9
Diagnostic indicators...........................................................................................................................12
Hard drive indicator codes.................................................................................................................. 13
iDRAC Direct LED indicator codes......................................................................................................14
Quick Sync indicator codes................................................................................................................ 15
Back panel features and indicators.....................................................................................................16
NIC indicator codes.............................................................................................................................18
Power supply unit indicator codes..................................................................................................... 18
Documentation matrix........................................................................................................................ 21
Quick Resource Locator .................................................................................................................... 22
2 Performing initial system configuration ....................................................... 23
Setting up your system....................................................................................................................... 23
Setting up and configuring the iDRAC IP address ............................................................................ 23
Logging in to iDRAC............................................................................................................................23
Methods of installing the operating system.......................................................................................24
Managing your system remotely........................................................................................................ 24
Downloading drivers and firmware.................................................................................................... 24
3 Pre-operating system management applications........................................ 26
Navigation keys................................................................................................................................... 26
About System Setup............................................................................................................................ 27
Entering System Setup.................................................................................................................. 27
System Setup Main Menu..............................................................................................................27
System BIOS screen...................................................................................................................... 27
System Information screen...........................................................................................................28
Memory Settings screen............................................................................................................... 29
Processor Settings screen.............................................................................................................29
SATA Settings screen..................................................................................................................... 31
Boot Settings screen..................................................................................................................... 34
Network Settings screen............................................................................................................... 35
Integrated Devices screen............................................................................................................ 35
Serial Communication screen...................................................................................................... 36
System Profile Settings screen...................................................................................................... 37
System Security Settings screen................................................................................................... 38
Miscellaneous Settings screen..................................................................................................... 40
3
About Boot Manager........................................................................................................................... 41
Entering Boot Manager................................................................................................................. 41
Boot Manager main menu............................................................................................................ 41
Changing the boot order.................................................................................................................... 41
Choosing the system boot mode.......................................................................................................42
Assigning a system and/or setup password.......................................................................................42
Using your system password to secure your system........................................................................ 43
Deleting or changing an existing System password or Setup password.......................................... 43
Operating with a setup password enabled........................................................................................ 44
Embedded system management....................................................................................................... 44
iDRAC Settings utility.......................................................................................................................... 44
Entering the iDRAC settings utility................................................................................................44
Changing the Thermal Settings.................................................................................................... 45
4 Installing and removing system components...............................................46
Safety instructions...............................................................................................................................46
Before working inside your system.................................................................................................... 46
After working inside your system....................................................................................................... 46
Recommended tools.......................................................................................................................... 47
Front bezel (optional).......................................................................................................................... 47
Removing the front bezel............................................................................................................. 47
Installing the front bezel............................................................................................................... 49
Removing the system cover............................................................................................................... 49
Installing the system cover................................................................................................................. 50
Inside the system................................................................................................................................. 51
Cooling shroud.................................................................................................................................... 51
Removing the cooling shroud...................................................................................................... 52
Installing the cooling shroud........................................................................................................ 53
Hard drive tray assembly.....................................................................................................................53
Removing the hard drive tray........................................................................................................53
Installing the hard drive tray..........................................................................................................54
Removing a hard drive blank from a hard drive carrier............................................................... 55
Installing a hard drive blank into a hard drive carrier...................................................................56
Removing a hard drive carrier from the hard drive tray...............................................................57
Installing a hard drive carrier into the hard drive tray.................................................................. 58
Removing a hard drive from a hard drive carrier......................................................................... 59
Installing a hard drive into a hard drive carrier............................................................................ 60
Removing the hard drive backplane from the hard drive tray.................................................... 60
Installing the hard drive backplane in the hard drive tray............................................................ 61
Cooling fans.........................................................................................................................................61
Removing a cooling fan................................................................................................................ 62
Installing a cooling fan.................................................................................................................. 63
4
Cooling fan assembly..........................................................................................................................63
Removing the cooling fan assembly............................................................................................ 63
Installing the cooling fan assembly.............................................................................................. 64
System memory.................................................................................................................................. 65
General memory module installation guidelines......................................................................... 67
Mode-specific guidelines..............................................................................................................68
Sample memory configurations................................................................................................... 69
Removing memory modules........................................................................................................ 72
Installing memory modules.......................................................................................................... 73
Heat sink and processors.................................................................................................................... 75
Removing a heat sink.................................................................................................................... 75
Removing a processor.................................................................................................................. 76
Installing a heat sink...................................................................................................................... 79
Installing a processor.....................................................................................................................81
PCIe card holder................................................................................................................................. 82
Removing the PCIe card holder................................................................................................... 82
Installing the PCIe card holder..................................................................................................... 83
Opening and closing the PCIe card holder latch........................................................................ 84
Cable retention bracket...................................................................................................................... 84
Removing the cable retention bracket.........................................................................................84
Installing the cable retention bracket...........................................................................................85
Integrated storage controller card..................................................................................................... 86
Removing the integrated storage controller card....................................................................... 86
Installing the integrated storage controller card......................................................................... 87
Expansion cards and expansion card risers....................................................................................... 88
Expansion card installation guidelines......................................................................................... 88
Removing an expansion card from expansion card riser 2 or 3................................................. 89
Installing an expansion card into the expansion card riser 2 or 3............................................... 91
Removing an expansion card from the expansion card riser 1................................................... 91
Installing an expansion card into the expansion card riser 1.......................................................92
Removing the riser 1 blank............................................................................................................93
Installing the riser 1 blank............................................................................................................. 94
Removing expansion card risers...................................................................................................94
Installing expansion card risers................................................................................................... 101
Internal dual SD module (optional)...................................................................................................101
Removing an internal SD card.....................................................................................................101
Installing an internal SD card...................................................................................................... 102
Removing the optional internal dual SD module.......................................................................102
Installing the optional internal dual SD module ....................................................................... 104
Network daughter card.....................................................................................................................104
Removing the network daughter card ...................................................................................... 104
Installing the network daughter card......................................................................................... 105
5
Internal USB memory key (optional)................................................................................................ 106
Replacing the internal USB key...................................................................................................106
System battery...................................................................................................................................107
Replacing the system battery......................................................................................................107
Power supply units............................................................................................................................109
Hot spare feature......................................................................................................................... 110
Removing the power supply unit blank...................................................................................... 110
Installing the power supply unit blank.........................................................................................111
Removing an AC power supply unit............................................................................................ 111
Installing an AC power supply unit..............................................................................................112
Wiring instructions for a DC power supply unit......................................................................... 113
Removing a DC power supply unit............................................................................................. 115
Installing a DC power supply unit............................................................................................... 116
System board..................................................................................................................................... 117
Removing the system board........................................................................................................117
Installing the system board......................................................................................................... 119
Trusted Platform Module.................................................................................................................. 122
Installing the Trusted Platform Module ..................................................................................... 122
Re-enabling the TPM for BitLocker users...................................................................................123
Re-enabling the TPM for TXT users............................................................................................123
Hard drives.........................................................................................................................................124
Removing a 2.5 inch hard drive blank........................................................................................ 124
Installing a 2.5 inch hard drive blank.......................................................................................... 125
Removing a 2.5 inch hard drive blank (back)............................................................................. 125
Installing a 2.5 inch hard drive blank (back)............................................................................... 126
Removing a 3.5 inch hard drive blank........................................................................................ 126
Installing a 3.5 inch hard drive blank...........................................................................................127
Removing a hot swappable hard drive/SSD............................................................................... 127
Installing a hot-swap hard drive................................................................................................. 129
Removing a hard drive from a hard drive carrier....................................................................... 130
Installing a hard drive into a hard drive carrier...........................................................................130
Removing a 1.8 inch hard drive blank......................................................................................... 131
Installing a 1.8 inch hard drive blank........................................................................................... 131
Removing a 1.8 inch hard drive from a hard drive carrier......................................................... 132
Installing a 1.8 inch hard drive into a hard drive carrier............................................................. 132
Hard drive backplane........................................................................................................................ 133
Removing the hard drive backplane .......................................................................................... 133
Installing the hard drive backplane ............................................................................................143
Removing the optional hard drive backplane (back)................................................................. 143
Installing the optional hard drive backplane (back)................................................................... 144
SD vFlash media card (optional)....................................................................................................... 145
Replacing an SD vFlash media card............................................................................................145
6
Removing the vFlash media unit................................................................................................ 146
Installing the vFlash media unit...................................................................................................147
Control panel assembly.................................................................................................................... 147
Removing the control panel ...................................................................................................... 147
Installing the control panel ........................................................................................................ 148
Removing the I/O panel .............................................................................................................149
Installing the I/O panel ...............................................................................................................150
5 Troubleshooting your system........................................................................ 152
Safety first—for you and your system...............................................................................................152
Troubleshooting system startup failure............................................................................................152
Troubleshooting external connections............................................................................................ 152
Troubleshooting the video subsystem............................................................................................. 152
Troubleshooting a USB device......................................................................................................... 152
Troubleshooting iDRAC Direct (USB XML configuration)................................................................153
Troubleshooting iDRAC Direct (Laptop connection)...................................................................... 154
Troubleshooting a serial I/O device................................................................................................. 154
Troubleshooting an NIC................................................................................................................... 154
Troubleshooting a wet system......................................................................................................... 155
Troubleshooting a damaged system................................................................................................156
Troubleshooting the system battery................................................................................................ 156
Troubleshooting power supply units................................................................................................157
Troubleshooting power source problems..................................................................................157
Power supply unit problems....................................................................................................... 157
Troubleshooting cooling problems..................................................................................................158
Troubleshooting cooling fans.......................................................................................................... 158
Troubleshooting system memory.................................................................................................... 159
Troubleshooting an internal USB key...............................................................................................160
Troubleshooting an SD card.............................................................................................................160
Troubleshooting a hard drive............................................................................................................161
Troubleshooting a storage controller.............................................................................................. 162
Troubleshooting expansion cards.................................................................................................... 162
Troubleshooting processors.............................................................................................................163
System messages.............................................................................................................................. 164
Warning messages...................................................................................................................... 164
Diagnostic messages...................................................................................................................164
Alert messages.............................................................................................................................164
6 Using system diagnostics................................................................................165
Dell Embedded System Diagnostics.................................................................................................165
When to use the Embedded System Diagnostics...................................................................... 165
Running the Embedded System Diagnostics from Boot Manager............................................165
7
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.....................165
System diagnostics controls....................................................................................................... 166
7 Jumpers and connectors.................................................................................167
System board jumper settings.......................................................................................................... 167
System board jumpers and connectors........................................................................................... 168
Disabling a forgotten password........................................................................................................170
8 Technical specifications.................................................................................. 171
9 Getting help.......................................................................................................178
Contacting Dell................................................................................................................................. 178
Locating your system Service Tag.................................................................................................... 178
Documentation feedback................................................................................................................. 178
Quick Resource Locator .................................................................................................................. 178
8
About the PowerEdge R730xd systems
1
The Dell PowerEdge R730xd systems are rack servers that support up to two Intel Xeon E5-2600 v3
processors, up to 24 DIMMs, and 28 hard drives or solid state drives (SSDs).
Supported configurations on PowerEdge R730xd systems
NOTE: Your system supports only internal, hot-swappable hard drives.
Systems
Configurations
Twelve plus two–hard
drive systems
Up to twelve 3.5-inch hard drives and two optional 2.5-inch back-accessible
hard drives.
Sixteen plus two–hard
drive systems
Up to twelve 3.5-inch hard drives, two optional 2.5-inch back-accessible
hard drives and four 3.5-inch hard drives in the middle hard drive tray.
Twenty-four plus two–
hard drive systems
Up to twenty-four 2.5-inch hard drives and two optional 2.5-inch backaccessible hard drives.
Up to twenty 2.5-inch hard drives, up to four 2.5-inch Dell PowerEdge
Express Flash devices (PCIeSSD) and up to two optional 2.5-inch backaccessible hard drives.
Twenty-six plus two–
hard drive systems
Up to eighteen 1.8-inch hard drives, up to eight 3.5-inch hard drives, and up
to two 2.5-inch back-accessible hard drives.
Front panel features and indicators
Figure 1. Front panel features and indicators (2.5 inch hard drive/SSD chassis)
9
Figure 2. Front panel features and indicators (3.5 inch hard drive chassis)
Figure 3. Front panel features and indicators (3.5 inch hard drive and 1.8 inch uSATA SSD chassis)
Item
Indicator, Button, or
Connector
1
Diagnostic indicators
Icon
Description
The diagnostic indicators light up to display error
status.
For more information, see Diagnostic indicators.
2
System identification
button
The identification buttons on the front and back
panels can be used to locate a particular system
within a rack. When one of these buttons is
pressed, the system status indicator on the back
flashes until one of the buttons is pressed again.
Press to toggle the system ID on and off.
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
10
Item
Indicator, Button, or
Connector
Icon
Description
To reset the iDRAC (if not disabled in F2 iDRAC
setup) press and hold the button for more than 15
seconds.
3
Power-on indicator,
power button
The power-on indicator lights when the system
power is on. The power button controls the power
supply output to the system.
NOTE: On ACPI-compliant operating systems,
turning off the system using the power button
causes the system to perform a graceful
shutdown before power to the system is
turned off.
4
NMI button
Used to troubleshoot software and device driver
errors when running certain operating systems.
This button can be pressed using the end of a
paper clip.
Use this button only if directed to do so by
qualified support personnel or by the operating
system's documentation.
5
Information tag
6
Hard drives
A slide-out label panel which allows you to record
system information such as Service Tag, NIC, MAC
address, and so on as per your need.
2.5 inch hard
drive/SSD systems
Up to twenty four 2.5 inch
hot-swappable hard drives.
3.5 inch hard drive
systems
Up to twelve 3.5 inch hotswappable hard drives.
3.5 inch hard drive
and 1.8 inch SSD
systems
Up to eight 3.5 inch hotswappable hard drives and
eighteen 1.8 inch hotswappable uSATA SSDs.
7
USB management port/
iDRAC Direct
Enables you to connect USB devices to the system
or provides access to the iDRAC Direct features.
For more information, see the Integrated Dell
Remote Access Controller User’s Guide at
Dell.com/idracmanuals. The USB management
port is USB 2.0-compliant.
8
iDRAC Direct LED
indicator
The indicator lights up to display error status.
9
Video connector
Enables you to connect a display to the system.
10
Quick Sync (optional)
Indicates a Quick Sync enabled system. The Quick
Sync feature is optional and requires a Quick Sync
11
Item
Indicator, Button, or
Connector
Icon
Description
bezel. This feature allows management of the
system using mobile devices. This feature
aggregates hardware or firmware inventory and
various system level diagnostic and error
information which can be used in troubleshooting
the system. For more information, see the
Integrated Dell Remote Access Controller User’s
Guide at Dell.com/idracmanuals.
Diagnostic indicators
The diagnostic indicators on the system front panel display error status during system startup.
NOTE: No diagnostic indicators are lit when the system is switched off. To start the system, plug it
into a working power source and press the power button.
Icon
Descripti
on
Condition
Corrective action
Health
indicator
If the system is on, None required.
and in good health,
the indicator lights
solid blue.
The indicator blinks
amber if the system
is on or in standby,
and if any error
exists (for example,
a failed fan or hard
drive).
See the System Event Log or system messages for the specific
issue. For more information on error messages, see the Dell
Event and Error Messages Reference Guide at Dell.com/
esmmanuals.
Hard
drive
indicator
The indicator blinks
amber if a hard
drive experiences
an error.
See the System Event Log to determine the hard drive that has
an error. Run the appropriate Online Diagnostics test. Restart
system and run embedded diagnostics (ePSA). If the hard
drives are configured in a RAID array, restart the system and
enter the host adapter configuration utility program.
Electrical
indicator
The indicator blinks
amber if the system
experiences an
electrical error (for
example, voltage
out of range, or a
failed power supply
or voltage
regulator).
See the System Event Log or system messages for the specific
issue. If it is due to a problem with the power supply, check
the LED on the power supply. Reseat the power supply by
removing and reinstalling it. If the problem persists, see
Getting help.
Invalid memory configurations can cause the system to halt at
startup without any video output. See Getting help.
Temperat The indicator blinks Ensure that none of the following conditions exist:
ure
amber if the system • A cooling fan is removed or has failed.
indicator experiences a
• System cover, cooling shroud, EMI filler panel, memory
module blank, or back-filler bracket is removed.
12
Icon
Descripti
on
Condition
Corrective action
• Ambient temperature is too high.
thermal error (for
example, a
• External airflow is obstructed.
temperature out of
See Getting help.
range or fan
failure).
Memory
indicator
The indicator blinks See the system event log or system messages for the location
amber if a memory of the failed memory. Reinstall the memory device. If the
error occurs.
problem persists, see Getting help.
PCIe
indicator
The indicator blinks Restart the system. Update any required drivers for the PCIe
amber if a PCIe
card. Re-install the card. If the problem persists, see Getting
card experiences
help.
an error.
NOTE: For more information on supported PCIe cards,
see Expansion card installation guidelines.
Hard drive indicator codes
Figure 4. Hard drive indicators on the hard drive and the hard drive tray backplane
1.
hard drive activity indicator
2.
hard drive status indicator
3.
hard drive backplane on hard drive tray
4.
hard drive
NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator
(on the right side) does not function and remains off.
Drive-status indicator pattern (RAID only)
Condition
Blinks green two times per second
Identifying drive or preparing for removal.
Off
Drive ready for insertion or removal.
13
Drive-status indicator pattern (RAID only)
Condition
NOTE: The drive status indicator remains off until
all hard drives are initialized after the system is
turned on. Drives are not ready for insertion or
removal during this time.
Blinks green, amber, and turns off
Predicted drive failure
Blinks amber four times per second
Drive failed
Blinks green slowly
Drive rebuilding
Steady green
Drive online
Blinks green three seconds, amber three
seconds, and turns off six seconds
Rebuild aborted
iDRAC Direct LED indicator codes
NOTE: The iDRAC Direct LED indicator does not light up for the USB mode.
Figure 5. iDRAC Direct LED indicator
1.
iDRAC Direct status indicator
The following table displays iDRAC Direct activity when configuring iDRAC Direct by using the
management port (USB XML Import).
Convention
iDRAC Direct
LED indicator
pattern
Condition
A
Green
Lights green for a minimum of two seconds at the beginning and
end of a file transfer.
B
Flashing green
Indicates file transfer or any operation tasks.
C
Green and turns
off
Indicates that the file transfer is complete.
14
Convention
iDRAC Direct
LED indicator
pattern
Condition
D
Not lit
Indicates that the USB is ready to be removed or that a task is
complete.
The following table displays iDRAC Direct activity when configuring iDRAC Direct by using your laptop
and cable (Laptop Connect).
iDRAC Direct LED
indicator pattern
Condition
Solid green for two
seconds
Indicates that the laptop is connected.
Flashing green (on
Indicates that the laptop connected is recognized.
for two seconds and
off for two seconds)
Turns off
Indicates that the laptop is unplugged.
Quick Sync indicator codes
Figure 6. Quick Sync indicator codes
1.
Quick Sync status indicator
2.
Quick Sync activation button
Power indicator pattern
Condition
Slow blink
Indicates that Quick Sync is waiting to be configured
from iDRAC.
Solid
Indicates that Quick Sync is ready to transfer.
Blinks three times rapidly and then turns off
Indicates that the Quick Sync feature is disabled from
iDRAC.
15
Power indicator pattern
Condition
Blinks continuously when the mobile device
touches the antenna
Indicates data transfer activity.
Blinks rapidly five times and turns off for one
second when the activation button is pressed.
This pattern is repeated until the activation
button is pressed again.
Indicates that the Quick Sync hardware is not
responding properly. Reseat the bezel. If the problem
persists, see Getting help.
Off
Indicates that the Quick Sync feature is turned off.
Use the activation button to activate it. If pressing the
activation button does not turn on the LEDs, it
indicates that power is not delivered to the Quick
Sync bezel.
NOTE: For security purposes, Quick Sync turns
off after thirty seconds of inactivity after the
activation button is pressed. Once timed-out,
the user is expected to press the activation
button again to activate Quick Sync.
Back panel features and indicators
Figure 7. Back panel features and indicators
Item
Indicator, button, or
connector
1
System identification
button
Icon
Description
The identification buttons on the front and back
panels can be used to locate a particular system
within a rack.
When one of these buttons is pressed, the system
status indicator on the back flashes until one of the
buttons is pressed again.
Press to toggle the system ID on and off.
16
Item
Indicator, button, or
connector
Icon
Description
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup)
press and hold the button for more than 15
seconds.
2
System identification
connector
Connects the optional system status indicator
assembly through the optional cable management
arm.
3
iDRAC8 Enterprise port
Dedicated management port.
4
Half-height PCIe
expansion card slot (3)
Allows you to connect up to three half-height PCI
Express expansion cards.
5
Serial connector
Allows you to connect a serial device to the
system.
6
Video connector
Allows you to connect a VGA display to the system.
7
USB connector (2)
Allows you to connect USB devices to the system.
The ports are USB 3.0-compliant.
Full-height PCIe
expansion card slot (3)
Allows you to connect up to three full-height PCI
Express expansion cards.
Ethernet connector (4)
Four integrated 10/100/1000 Mbps NIC
connectors
8
9
or
Four integrated connectors that include:
•
•
10
Power supply unit (PSU1)
11
Power supply unit
(PSU2)
Two 10/100/1000 Mbps NIC connectors
Two 100 Mbps/1 Gbps/10 Gbps SFP+/10 GbE T
connectors
AC
495 W, 750 W, or 1100 W
or
DC
750 W or 1100 W
12
vFlash media card slot
Allows you to insert a vFlash media card.
13
Hard drive (2) (back)
Up to two hot-swappable 2.5-inch hard drives.
17
NIC indicator codes
Figure 8. NIC indicators
1.
link indicator
2.
activity indicator
Convention
Indicator
Indicator code
A
Link and activity indicators are off
The NIC is not connected to the
network.
B
Link indicator is green
The NIC is connected to a valid network
at its maximum port speed (1 Gbps or 10
Gbps).
C
Link indicator is amber
The NIC is connected to a valid network
at less than its maximum port speed.
D
Activity indicator is blinking green
Network data is being sent or received.
Power supply unit indicator codes
Each AC power supply unit (PSU) has an illuminated translucent handle and each DC PSU (when
available) has an LED that serves as an indicator to show whether power is present or a power fault has
occurred.
18
Figure 9. AC PSU status indicator
1.
AC PSU status indicator/handle
Convention
Power indicator
pattern
Condition
A
Green
A valid power source is connected to the PSU and the PSU is
operational.
B
Flashing green
When the firmware of the PSU is being updated, the PSU handle
flashes green.
C
Flashing green
and turns off
When hot-adding a PSU, the PSU handle flashes green five times at
4 Hz rate and turns off. This indicates that there is a PSU mismatch
with respect to efficiency, feature set, health status, and supported
voltage. Replace the PSU with a PSU that matches the capacity of
the other PSU.
CAUTION: For AC PSUs, use only PSUs with the Extended
Power Performance (EPP) label on the back. Mixing PSUs from
previous generations of Dell PowerEdge servers can result in a
PSU mismatch condition or failure to power on.
D
Flashing amber
Indicates a problem with the PSU.
CAUTION: When correcting a PSU mismatch, replace only the
PSU with the flashing indicator. Swapping the PSU to make a
matched pair can result in an error condition and unexpected
system shutdown. To change from a high output
configuration to a low output configuration or vice versa, you
must power down the system.
19
Convention
Power indicator
pattern
Condition
CAUTION: AC PSUs support both 220 V and 110 V input
voltages with the exception of Titanium PSUs, which support
only 220 V. When two identical PSUs receive different input
voltages, they can output different wattages, and trigger a
mismatch.
CAUTION: If two PSUs are used, they must be of the same type
and have the same maximum output power.
CAUTION: Combining AC and DC PSUs is not supported and
triggers a mismatch.
E
Not lit
Power is not connected.
Figure 10. DC PSU status indicator
1.
DC PSU status indicator
Convention
Power indicator
pattern
Condition
A
Green
A valid power source is connected to the PSU and that the PSU is
operational.
B
Flashing green
When hot-adding a PSU, the PSU indicator flashes green. This
indicates that there is a PSU mismatch with respect to efficiency,
feature set, health status, and supported voltage. Replace the PSU
with a PSU that matches the capacity of the other installed PSU.
C
Flashing amber
Indicates a problem with the PSU.
20
Convention
Power indicator
pattern
Condition
CAUTION: When correcting a PSU mismatch, replace only
the PSU with the flashing indicator. Swapping the PSU to
make a matched pair can result in an error condition and
unexpected system shutdown. To change from a High
Output configuration to a Low Output configuration or vice
versa, you must power down the system.
CAUTION: AC PSU support both 220 V and 110 V input
voltages with the exception of Titanium PSU, which support
only 220 V. When two identical PSU receive different input
voltages, they can output different wattages, and trigger a
mismatch.
CAUTION: If two PSU are used, they must be of the same
type and have the same maximum output power.
CAUTION: Combining AC and DC PSU is not supported and
triggers a mismatch.
D
Not lit
Power is not connected.
Documentation matrix
The documentation matrix provides information on documents that you can refer to for setting up and
managing your system.
Table 1. Documentation matrix
To...
See the...
Install your system into a rack
Rack documentation included with your rack
solution.
Set up your system and know the system technical
specifications
Getting Started With Your System that shipped with
your system or see Dell.com/poweredgemanuals.
Install the operating system
Operating system documentation at Dell.com/
operatingsystemmanuals
Get an overview of the Dell Systems Management
offerings
Dell OpenManage Systems Management Overview
Guide at Dell.com/openmanagemanuals >
OpenManage software
Configure and log in to iDRAC, set up managed
and management system, know the iDRAC
features and troubleshoot by using iDRAC
Integrated Dell Remote Access Controller User's
Guide at Dell.com/idracmanuals
Know about the RACADM subcommands and
supported RACADM interfaces
RACADM Command Line Reference Guide for
iDRAC at Dell.com/idracmanuals
Launch, enable and disable Dell Lifecycle
Controller, know the features, use and
troubleshoot Dell Lifecycle Controller
Dell Lifecycle Controller User’s Guide at Dell.com/
idracmanuals
21
To...
See the...
Use Dell Lifecycle Controller Remote Services
Dell Lifecycle Controller Remote Services Quick
Start Guide at Dell.com/idracmanuals
Set up, use, and troubleshoot OpenManage Server
Administrator
Dell OpenManage Server Administrator User’s
Guide at Dell.com/openmanagemanuals >
OpenManage Server Administrator
Install, use, and troubleshoot OpenManage
Essentials
Dell OpenManage Essentials User’s Guide at
Dell.com/openmanagemanuals > OpenManage
Essentials
Know the features of the storage controller cards,
deploy the cards, and manage the storage
subsystem
Storage controller documentation at Dell.com/
storagecontrollermanuals
Check the event and error messages generated by
the system firmware and agents that monitor
system components
Dell Event and Error Messages Reference Guide at
Dell.com/openmanagemanuals > OpenManage
software.
Quick Resource Locator
Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to
videos. This can be done by visiting Dell.com/QRL or by using your smartphone or tablet and a model
specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan
the following image.
22
Performing initial system configuration
2
After you receive your system, you must set up your system, install the operating system if it is not preinstalled, and set up and configure the system iDRAC IP address.
Setting up your system
1.
Unpack the system.
2.
Install the system into the rack. For more information about installing the system into the rack, see
your system Rack Installation placemat at Dell.com/poweredgemanuals.
3.
Connect the peripherals to the system.
4.
Connect the system to its electrical outlet.
5.
Turn the system on by pressing the power button or by using iDRAC.
6.
Turn on the attached peripherals.
Setting up and configuring the iDRAC IP address
You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the
following interfaces:
•
iDRAC Settings utility.
•
Dell Lifecycle Controller.
•
Dell Deployment Toolkit.
You can configure iDRAC IP using:
•
iDRAC Web Interface.
For more information, see the Integrated Dell Remote Access Controller User's Guide.
•
Remote Access Controller ADMin (RACADM).
For more information, see the RACADM Command Line Interface Reference Guide and the Integrated
Dell Remote Access Controller User's Guide.
•
Remote Services that includes Web Services Management (WS-Man). For more information, see the
Lifecycle Controller Remote Services Quick Start Guide.
For more information on setting up and configuring iDRAC, see the Integrated Dell Remote Access
Controller User's Guide at Dell.com/idracmanuals.
Logging in to iDRAC
You can log in to iDRAC as an iDRAC local user, a Microsoft Active Directory user, or a Lightweight
Directory Access Protocol (LDAP) user. You can also log in by using Single Sign-On or a Smart Card. The
default user name is root and password is calvin. For more information about logging in to iDRAC and
23
iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/
idracmanuals.
You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line
Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide available at
Dell.com/idracmanuals.
Methods of installing the operating system
If the system is shipped without an operating system, install the supported operating system on the
system by using one of the following methods:
•
Dell Systems Management Tools and Documentation media. See the operating system
documentation at Dell.com/operatingsystemmanuals.
•
Dell Lifecycle Controller. See the Lifecycle Controller documentation at Dell.com/idracmanuals.
•
Dell OpenManage Deployment Toolkit. See the OpenManage documentation at Dell.com/
openmanagemanuals > OpenManage software.
For information on the list of operating systems supported on your system, see the operating systems
support matrix at Dell.com/ossupport.
Managing your system remotely
To perform out-of-band systems management using iDRAC, you must configure iDRAC for remote
accessibility, set up the management station and managed system, and configure the supported Web
browsers. For more information, see the Integrated Dell Remote Access Controller User’s Guide at
Dell.com/idracmanuals.
You can also remotely monitor and manage the server by using the Dell OpenManage Server
Administrator (OMSA) software and OpenManage Essentials (OME) systems management console. For
more information, see Dell.com/openmanagemanuals > OpenManage software.
Downloading drivers and firmware
It is recommended that you download and install the latest BIOS, drivers, and systems management
firmware on your system.
Prerequisites
Ensure that you clear the web browser cache.
Steps
1. Go to Dell.com/support/drivers.
2.
In the Product Selection section, enter the Service Tag of your system in the Service Tag or Express
Service Code field.
NOTE: If you do not have the Service Tag, select Automatically detect my Service Tag for me
to enable the system to automatically detect your Service Tag, or select Choose from a list of
all Dell products to select your product from the Product Selection page.
3.
Click Get drivers and downloads.
The drivers that are applicable to your selection are displayed.
24
4.
Download the drivers that you need to a USB drive, CD, or DVD.
25
Pre-operating system management
applications
3
The pre-operating system management applications for your system help you manage different settings
and features without booting to the operating system.
Your system has the following pre-operating system management applications:
•
System Setup
•
Boot Manager
•
Dell Lifecycle Controller
•
Preboot Execution Environment (PXE)
Navigation keys
The navigation keys can help you quickly access the pre-operating system management applications.
Key
Description
F2
Enter System Setup.
F10
Enters system services and starts Lifecycle Controller.
F11
Enters Boot Manager.
F12
Enters PXE Boot.
Page Up
Moves to the previous screen.
Page Down
Moves to the next screen.
Up arrow
Moves to the previous field.
Down arrow
Moves to the next field.
Enter
Enables you to type a value in the selected field (if applicable).
Spacebar
Expands or collapses a drop-down list, if applicable.
Tab
Moves to the next menu item.
NOTE: This feature is applicable for the standard graphic browser only.
Esc
Moves to the previous page until you view the main screen. Pressing Esc in the
main screen exits System BIOS, iDRAC Settings, Device Settings, or Service Tag
Settings, and proceeds with system boot.
F1
Displays the system setup help.
26
About System Setup
By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device
settings of your system.
NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the
help text in the text browser, press F1.
You can access system setup in two ways:
•
Standard graphical browser — The browser is enabled by default.
•
Text Browser — The browser is enabled by using Console Redirection.
Entering System Setup
1.
Turn on, or restart your system.
2.
Press F2 immediately after you see the following message:
F2 = System Setup
If your operating system begins to load before you press F2, wait for the system to finish booting,
and then restart your system and try again.
System Setup Main Menu
The System Setup Main Menu screen details are explained as follows:
Option
Description
System BIOS
Enables you to configure BIOS settings.
iDRAC Settings
Enables you to configure iDRAC settings.
The iDRAC settings utility is an interface to set up and configure the iDRAC
parameters by using UEFI. You can enable or disable various iDRAC parameters by
using the iDRAC settings utility. For more information about this utility, see
Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals.
Device Settings
Enables you to configure device settings.
System BIOS screen
You can use the System BIOS screen to edit specific functions such as boot order, system password,
setup password, set the RAID mode, and enable or disable USB ports.
To view the System BIOS screen, click System Setup Main Menu → System BIOS.
The System BIOS screen details are explained as follows:
Option
Description
System
Information
Displays information about the system such as the system model name, BIOS
version, and Service Tag.
Memory Settings
Displays information and options related to the installed memory.
27
Option
Description
Processor Settings Displays information and options related to the processor such as speed, cache
size.
SATA Settings
Displays options to enable or disable the integrated SATA controller and ports.
Boot Settings
Displays options to specify the boot mode (BIOS or UEFI). Enables you to modify
UEFI and BIOS boot settings.
Network Settings
Displays options to change the network settings.
Integrated
Devices
Displays options to manage integrated device controllers and ports, and specify
related features and options.
Serial
Communication
Displays options to manage the serial ports, and specify related features and
options.
System Profile
Settings
Displays options to change the processor power management settings, memory
frequency, and so on.
System Security
Displays options to configure the system security settings, such as system
password, setup password, TPM security. It also manages the power and NMI
buttons on the system.
Miscellaneous
Settings
Displays options to change the system date, time, and so on.
System Information screen
You can use the System Information screen to view system properties such as Service Tag, system model
name, and the BIOS version.
To view the System Information screen, click System Setup Main Menu → System BIOS → System
Information.
The System Information screen details are explained as follows:
Option
Description
System Model
Name
Displays the system model name.
System BIOS
Version
Displays the BIOS version installed on the system.
System
Management
Engine Version
Displays the current version of the Management Engine firmware.
System Service
Tag
Displays the system Service Tag.
System
Manufacturer
Displays the name of the system manufacturer.
System
Manufacturer
Contact
Information
Displays the contact information of the system manufacturer.
System CPLD
Version
Displays the current version of the system complex programmable logic device
(CPLD) firmware.
28
Option
Description
UEFI Compliance
Version
Displays the UEFI compliance level of the system firmware.
Memory Settings screen
You can use the Memory Settings screen to view all the memory settings and enable or disable specific
memory functions, such as system memory testing and node interleaving.
To view the Memory Setting screen, click System Setup Main Menu → System BIOS → Memory Settings.
The Memory Settings screen details are explained as follows:
Option
Description
System Memory
Size
Displays the amount of memory installed in the system.
System Memory
Type
Displays the type of memory installed in the system.
System Memory
Speed
Displays the system memory speed.
System Memory
Voltage
Displays the system memory voltage.
Video Memory
Displays the amount of video memory.
System Memory
Testing
Specifies whether the system memory tests are run during system boot. Options
are Enabled and Disabled. This option is set to Disabled by default.
Memory
Operating Mode
Specifies the memory operating mode. The options available are Optimizer Mode,
Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode,
and Dell Fault Resilient Mode. This option is set to Optimizer Mode by default.
NOTE: The Memory Operating Mode can have different default and available
options based on the memory configuration of your system.
NOTE: The Dell Fault Resilient Mode establishes an area of memory that is
fault resilient. This mode can be used by an operating system that supports the
feature to load critical applications or enables the operating system kernel to
maximize system availability.
Node Interleaving
Specifies if Non-Uniform Memory architecture (NUMA) is supported. If this field is
set to Enabled, memory interleaving is supported if a symmetric memory
configuration is installed. If the field is set to Disabled, the system supports NUMA
(asymmetric) memory configurations. This option is set to Disabled by default.
Snoop Mode
Specifies the Snoop Mode options. The Snoop Mode options available are Home
Snoop, Early Snoop, and Cluster on Die. This option is set to Early Snoop by
default. This field is available only when the Node Interleaving is set to Disabled.
Processor Settings screen
You can use the Processor Settings screen to view the processor settings and perform specific functions
such as enabling virtualization technology, hardware prefetcher, and logical processor idling.
To view the Processor Settings screen click the System Setup Main Menu → System BIOS → Processor
Settings.
29
Menu Item
Description
Logical Processor
Enables or disables the logical processors and displays the number of
logical processors. If the Logical Processor option is set to Enabled, the
BIOS displays all the logical processors. If this option is set to Disabled,
the BIOS displays only one logical processor per core. By default, the
Logical Processor option is set to Enabled.
Alternate RTID (Requestor
Transaction ID) Setting
Enables you to allocate more RTIDs to the remote socket, thereby
increasing cache performance between the sockets or easing work in
normal mode for NUMA. By default, the Alternate RTID (Requestor
Transaction ID) Setting is set to Disabled.
Virtualization Technology
Enables or disables the additional hardware capabilities provided for
virtualization. By default, the Virtualization Technology option is set to
Enabled.
Address Translation Service
(ATS)
Defines the Address Translation Cache (ATC) for devices to cache the
DMA transactions. This field provides an interface to a chipset's Address
Translation and Protection Table to translate DMA addresses to host
addresses. By default, the option is set to Enabled.
Adjacent Cache Line
Prefetch
Optimizes the system for applications that require high utilization of
sequential memory access. By default, the Adjacent Cache Line Prefetch
option is set to Enabled. You can disable this option for applications that
require high utilization of random memory access.
Hardware Prefetcher
Enables or disables the hardware prefetcher. By default, the Hardware
Prefetcher option is set to Enabled.
DCU Streamer Prefetcher
Allows you to enable or disable the Data Cache Unit (DCU) streamer
prefetcher. By default, the DCU Streamer Prefetcher option is set to
Enabled.
DCU IP Prefetcher
Enables or disables the Data Cache Unit (DCU) IP prefetcher. By default,
the DCU IP Prefetcher option is set to Enabled.
Execute Disable
Enables or disables the execute disable memory protection technology
feature. By default, the Execute Disable option is set to Enabled.
Logical Processor Idling
Enables or disables the operating system capability to put logical
processors in the idling state in order to reduce power consumption. By
default, the option is set to Disabled.
Configurable TDP
Allows reconfiguration of Thermal Design Power (TDP) to lower levels.
TDP refers to the maximum amount of power the cooling system is
required to dissipate.
X2Apic Mode
Enables or disables the X2Apic mode.
Dell Controlled Turbo
NOTE: Depending on the number of installed CPUs, there may be
up to four processor listings.
Controls the turbo engagement. Enable this option only when System
Profile is set to Performance.
Number of Cores per
Processor
Controls the number of enabled cores in each processor. By default, the
Number of Cores per Processor option is set to All.
Processor 64-bit Support
Specifies if the processor(s) support 64-bit extensions.
Processor Core Speed
Displays the maximum core frequency of the processor.
30
Menu Item
Description
Processor 1
NOTE: Depending on the number of installed CPUs, there may be
up to four processor listings. The following settings are displayed for
each processor installed in the system.
Family-Model-Stepping
Displays the family, model and stepping of the processor as defined by
Intel.
Brand
Displays the brand name reported by the processor.
Level 2 Cache
Displays the total L2 cache.
Level 3 Cache
Displays the total L3 cache.
Number of Cores
Displays the number of cores per processor.
SATA Settings screen
You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on
your system.
To view the SATA Settings screen, click System Setup Main Menu → System BIOS → SATA Settings.
The SATA Settings screen details are explained as follows:
Option
Description
Embedded SATA
Enables the embedded SATA option to be set to Off, ATAAHCI, or RAID modes.
This option is set to AHCI by default.
Security Freeze
Lock
Sends Security Freeze Lock command to the Embedded SATA drives during POST.
This option is applicable only to ATA and AHCI modes.
Write Cache
Enables or disables the command for Embedded SATA drives during POST.
Port A
Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Port B
Option
Description
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
Capacity
Displays the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option
Description
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
31
Option
Port C
Description
Option
Description
Capacity
Displays the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Port D
Option
Description
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
Capacity
Displays the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Port E
Option
Description
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
Capacity
Displays the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Port F
32
Option
Description
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
Capacity
Displays the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
Option
Description
For AHCI or RAID mode, BIOS support is always enabled.
Port G
Option
Description
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
Capacity
Displays the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Port H
Option
Description
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
Capacity
Displays the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Port I
Option
Description
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
Capacity
Displays the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option
Description
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
33
Option
Port J
Description
Option
Description
Capacity
Displays the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option
Description
Model
Displays the drive model of the selected device.
Drive Type
Displays the type of drive attached to the SATA port.
Capacity
Displays the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Boot Settings screen
You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to
specify the boot order.
To view the Boot Settings screen, click System Setup Main Menu → System BIOS → Boot Settings.
The Boot Settings screen details are explained as follows:
Option
Description
Boot Mode
Enables you to set the boot mode of the system. Setting this field to UEFI disables
the BIOS Boot Settings menu. Setting this field to BIOS disables the UEFI Boot
Settings menu.
CAUTION: Switching the boot mode may prevent the system from booting if
the operating system is not installed in the same boot mode.
If the operating system supports UEFI, you can set this option to UEFI. Setting this
field to BIOS allows compatibility with non-UEFI operating systems. This option is
set to BIOS by default.
Boot Sequence
Retry
Enables or disables the Boot Sequence Retry feature. If this field is enabled and the
system fails to boot, the system reattempts the boot sequence after 30 seconds.
This option is set to Enabled by default.
Hard-Disk Failover Specifies the hard drive that is booted in the event of a hard drive failure. The
devices are selected in the Hard-Disk Drive Sequence on the Boot Option Setting
menu. When this option is set to Disabled, only the first hard drive in the list is
attempted to boot. When this option is set to Enabled, all hard drives are attempted
to boot in the order selected in the Hard-Disk Drive Sequence. This option is not
enabled for UEFI Boot Mode.
Boot Option
Settings
34
Configures the boot sequence and the boot devices.
Network Settings screen
You can use the Network Settings screen to modify PXE device settings. The network settings option is
available only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For
BIOS boot mode, the option ROM of the network controllers handles the network settings.
To view the Network Settings screen, click System Setup Main Menu → System BIOS → Network
Settings.
The Network Settings screen details are explained as follows:
Option
Description
PXE Device n (n =
1 to 4)
Enables or disables the device. When enabled, a UEFI boot option is created for the
device.
PXE Device n
Settings (n = 1 to
4)
Enables you to control the configuration of the PXE device.
Integrated Devices screen
You can use the Integrated Devices screen to view and configure the settings of all integrated devices
including the video controller, integrated RAID controller, and the USB ports.
To view the Integrated Devices screen, click System Setup Main Menu → System BIOS → Integrated
Devices.
The Integrated Devices screen details are explained as follows:
Option
Description
USB 3.0 Setting
Enables or disables the USB 3.0 support. Enable this option only if your operating
system supports USB 3.0. If you disable this option, devices operate at USB 2.0
speed. USB 3.0 is disabled by default.
User Accessible
USB Ports
Enables or disables the USB ports. Selecting Only Back Ports On disables the front
USB ports, selecting All Ports Off disables all USB ports. The USB keyboard and
mouse operates during boot process in certain operating systems. After the boot
process is complete, the USB keyboard and mouse do not work if the ports are
disabled.
NOTE: Selecting Only Back Ports On and All Ports Off disables the USB
management port and also restrict access to iDRAC features.
Internal USB Port
Enables or disables the internal USB port. This option is set to Enabled by default.
Integrated RAID
Controller
Enables or disables the integrated RAID controller. This option is set to Enabled by
default.
Integrated
Network Card 1
Enables or disables the integrated network card.
Embedded NIC1
and NIC2
NOTE: The Embedded NIC1 and NIC2 option is only available on systems that
do not have Integrated Network Card 1.
Enables or disables the Embedded NIC1 and NIC2. If set to Disabled, the NIC may
still be available for shared network access by the embedded management
controller. The embedded NIC1 and NIC2 option are only available on systems that
do not have Network Daughter Cards (NDCs). This option is mutually exclusive with
35
Option
Description
the Integrated Network Card 1 option. Configure this function by using the NIC
management utilities of the system.
I/OAT DMA Engine Enables or disables the I/OAT option. Enable only if the hardware and software
support the feature.
Embedded Video
Controller
Allows you to Enable or Disable the Embedded Video Controller. This option is set
to Enabled by default.
Current State of
Embedded Video
Controller
Displays the current state of the embedded video controller. The Current State of
Embedded Video Controller option is a read-only field, indicating the current state
for the Embedded Video Controller. If the Embedded Video Controller is the only
display capability in the system (that is, no add-in graphics card is installed), then
the Embedded Video Controller is automatically used as the primary display even if
the Embedded Video Controller setting is set to Disabled.
SR-IOV Global
Enable
Enables or disables the BIOS configuration of Single Root I/O Virtualization (SRIOV) devices. This option is set to Disabled by default.
OS Watchdog
Timer
If your system stops responding, this watchdog timer aids in the recovery of your
operating system. When this option is set to Enabled, the operating system is
allowed to initialize the timer. When this option is set to Disabled (the default), the
timer does not have any effect on the system.
Memory Mapped
I/O above 4GB
Enables or disables the support for PCIe devices that require large amounts of
memory. This option is set to Enabled by default.
Slot Disablement
Enables or disables the available PCIe slots on your system. The slot disablement
feature controls the configuration of PCIe cards installed in the specified slot. Slot
disablement must be used only when the installed peripheral card prevents booting
into the operating system or causes delays in system startup. If the slot is disabled,
both the Option ROM and UEFI drivers are disabled.
Serial Communication screen
You can use the Serial Communication screen to view the properties of the serial communication port.
To view the Serial Communication screen, click System Setup Main Menu → System BIOS → Serial
Communication.
The Serial Communication screen details are explained as follows:
Option
Description
Serial
Communication
Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS.
BIOS console redirection can also be enabled and the port address can be
specified. This option is set to Auto by default.
Serial Port
Address
Enables you to set the port address for serial devices. This option is set to Serial
Device 1=COM2, Serial Device 2=COM1 by default.
NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature.
To use console redirection by SOL, configure the same port address for
console redirection and the serial device.
36
Option
Description
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting
saved in iDRAC. The serial MUX setting can independently be changed in
iDRAC. Loading the BIOS default settings from within the BIOS setup utility
may not always revert the serial MUX setting to the default setting of Serial
Device 1.
External Serial
Connector
Enables you to associate the External Serial Connector to Serial Device 1, Serial
Device 2, or the Remote Access Device by using this field.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use
console redirection by SOL, configure the same port address for console
redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting
saved in iDRAC. The serial MUX setting can independently be changed in
iDRAC. Loading the BIOS default settings from within the BIOS setup utility
may not always revert this setting to the default setting of Serial Device 1.
Failsafe Baud Rate Displays the failsafe baud rate for console redirection. The BIOS attempts to
determine the baud rate automatically. This failsafe baud rate is used only if the
attempt fails, and the value must not be changed. This option is set to 115200 by
default.
Remote Terminal
Type
Sets the remote console terminal type. This option is set to VT 100/VT 220 by
default.
Redirection After
Boot
Enables or disables the BIOS console redirection when the operating system is
loaded. This option is set to Enabled by default.
System Profile Settings screen
You can use the System Profile Settings screen to enable specific system performance settings such as
power management.
To view the System Profile Settings screen, click System Setup Main Menu → System BIOS → System
Profile Settings.
The System Profile Settings screen details are explained as follows:
Option
Description
System Profile
Sets the system profile. If you set the System Profile option to a mode other than
Custom, the BIOS automatically sets the rest of the options. You can only change
the rest of the options if the mode is set to Custom. This option is set to
Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power
Controller.
NOTE: The following parameters are available only when the System Profile
option is set to Custom.
CPU Power
Management
Sets the CPU power management. This option is set to System DBPM (DAPC) by
default. DBPM is Demand-Based Power Management.
Memory
Frequency
Sets the speed of the system memory. You can select Maximum Performance,
Maximum Reliability, or a specific speed.
37
Option
Description
Turbo Boost
Enables or disables the processor to operate in turbo boost mode. This option is
set to Enabled by default.
Energy Efficient
Turbo
Enables or disables the Energy Efficient Turbo.
C1E
Enables or disables the processor to switch to a minimum performance state when
it is idle. This option is set to Enabled by default.
C States
Enables or disables the processor to operate in all available power states. This
option is set to Enabled by default.
Energy Efficient Turbo (EET) is a mode of operation where a processor’s core
frequency is adjusted within the turbo range based on workload.
Collaborative CPU Enables or disables the CPU power management. When set to Enabled, the CPU
Performance
power management is controlled by the OS DBPM and the System DBPM (DAPC).
Control
This option is set to Disabled by default.
Memory Patrol
Scrub
Sets the memory patrol scrub frequency. This option is set to Standard by default.
Memory Refresh
Rate
Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.
Uncore Frequency Enables you to select the Processor Uncore Frequency.
Dynamic mode enables the processor to optimize power resources across the
cores and uncore during runtime. The optimization of the uncore frequency to
either save power or optimize performance is influenced by the setting of the
Energy Efficiency Policy.
Energy Efficient
Policy
Number of Turbo
Boot Enabled
Cores for
Processor 1
Monitor/Mwait
Enables you to select the Energy Efficient Policy.
The CPU uses the setting to manipulate the internal behavior of the processor and
determines whether to target higher performance or better power savings.
NOTE: If there are two processors installed in the system, you see an entry for
Number of Turbo Boost Enabled Cores for Processor 2.
Controls the number of turbo boost enabled cores for processor 1. The maximum
number of cores is enabled by default.
Enables the Monitor/Mwait instructions in the processor. This option is set to
Enabled for all system profiles, except Custom by default.
NOTE: This option can be disabled only if the C States option in Custom
mode is set to disabled.
NOTE: When C States set to Enabled in Custom mode, changing the Monitor/
Mwait setting does not impact the system power or performance.
System Security Settings screen
You can use the System Security screen to perform specific functions such as setting the system
password, setup password and disabling the power button.
To view the System Security screen, click System Setup Main Menu → System BIOS → System Security
Settings.
38
The System Security Settings screen details are explained as follows:
Option
Description
Intel AES-NI
Improves the speed of applications by performing encryption and decryption by
using the Advanced Encryption Standard Instruction Set and is set to Enabled by
default.
System Password
Sets the system password. This option is set to Enabled by default and is read-only
if the password jumper is not installed in the system.
Setup Password
Sets the setup password. This option is read-only if the password jumper is not
installed in the system.
Password Status
Locks the system password. This option is set to Unlocked by default.
TPM Security
NOTE: The TPM menu is available only when the TPM module is installed.
Enables you to control the reporting mode of the Trusted Platform Module (TPM).
The TPM Security option is set to Off by default. You can only modify the TPM
Status, TPM Activation, and Intel TXT fields if the TPM Status field is set to either On
with Pre-boot Measurements or On without Pre-boot Measurements.
TPM Information
Changes the operational state of the TPM. This option is set to No Change by
default.
TPM Status
Displays the TPM status.
TPM Command
CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The
loss of TPM keys may affect booting to the operating system.
Clears all the contents of the TPM. The TPM Clear option is set to No by default.
Intel TXT
Enables or disables the Intel Trusted Execution Technology (TXT). To enable the
Intel TXT option, virtualization technology must be enabled and TPM Security must
be Enabled with Pre-boot measurements. This option is set to Off by default.
Power Button
Enables or disables the power button on the front of the system. This option is set
to Enabled by default.
NMI Button
Enables or disables the NMI button on the front of the system. This option is set to
Disabled by default.
AC Power
Recovery
Sets how the system reacts after AC power is restored to the system. This option is
set to Last by default.
AC Power
Recovery Delay
Sets how the system supports staggering of power up after AC power is restored to
the system. This option is set to Immediate by default.
User Defined
Delay (60s to
240s)
Sets the User Defined Delay when the User Defined option for AC Power Recovery
Delay is selected.
UEFI Variable
Access
Provides varying degrees of securing UEFI variables. When set to Standard (the
default), UEFI variables are accessible in the operating system per the UEFI
specification. When set to Controlled, selected UEFI variables are protected in the
environment and new UEFI boot entries are forced to be at the end of the current
boot order.
Secure Boot
Enables Secure Boot, where the BIOS authenticates each pre-boot image by using
the certificates in the Secure Boot Policy. Secure Boot is disabled by default.
39
Option
Description
Secure Boot
Policy
When Secure Boot policy is set to Standard, the BIOS uses the system
manufacturer’s key and certificates to authenticate pre-boot images. When Secure
Boot policy is set to Custom, the BIOS uses the user-defined key and certificates.
Secure Boot policy is set to Standard by default.
Secure Boot
Policy Summary
Displays the list of certificates and hashes that secure boot uses to authenticate
images.
Miscellaneous Settings screen
You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset
tag, and changing the system date and time.
To view the Miscellaneous Settings screen, click System Setup Main Menu → System BIOS →
Miscellaneous Settings. The Miscellaneous Settings screen details are explained as follows:
Menu Item
Description
System Time
Enables you to set the time on the system.
System Date
Enables you to set the date on the system.
Asset Tag
Displays the asset tag and enables you to modify it
for security and tracking purposes.
Keyboard NumLock
Enables you to set whether the system boots with
the NumLock enabled or disabled. The Keyboard
NumLock is set to On by default.
NOTE: This option does not apply to 84-key
keyboards.
F1/F2 Prompt on Error
Enables or disables the F1/F2 prompt on error.
F1/F2 Prompt on Error is set to Enabled by default.
The F1/F2 prompt also includes keyboard errors.
Load Legacy Video Option ROM
Enables you to determine whether the system
BIOS loads the legacy video (INT 10H) option ROM
from the video controller. Selecting Enabled in the
operating system does not support UEFI video
output standards. This field is available only for
UEFI boot mode. You cannot set this to Enabled if
UEFI Secure Boot mode is enabled.
In-System Characterization
This option enables or disables In-System
Characterization. In-System Characterization is
set to Disabled by default. The two other options
are Enabled and Enabled - No Reboot.
NOTE: The default setting for In-System
Characterization is subject to change in
future BIOS releases.
When In-System Characterization (ISC) is set to
enabled, ISC is executed during POST on detecting
relevant change(s) in the system configuration.
This helps in optimizing the system power and
performance. ISC takes about 20 seconds to be
executed, and system reset is required for ISC
40
Menu Item
Description
results to be applied. The Enabled - No Reboot
option executes ISC and continues without
applying ISC results until the next time system
reset occurs. The Enabled option executes ISC and
forces an immediate system reset so that ISC
results can be applied. It takes the system longer to
be ready due to the forced system reset. When
disabled, ISC is not executed.
About Boot Manager
Boot manager enables you to add, delete, and arrange boot options. You can also access System Setup
and boot options without restarting the system.
Entering Boot Manager
The boot manager screen enables you to select boot options and diagnostic utilities.
1.
Turn on, or restart your system.
2.
Press F11 when you see the message F11 = Boot Manager.
If your operating system begins to load before you press F11, allow the system to complete the
booting, and then restart your system and try again.
Boot Manager main menu
Menu item
Description
Continue Normal
Boot
The system attempts to boot to devices starting with the first item in the boot
order. If the boot attempt fails, the system continues with the next item in the boot
order until the boot is successful or no more boot options are found.
One Shot Boot
Menu
Takes you to the boot menu, where you can select a one time boot device to boot
from.
Launch System
Setup
Enables you to access System Setup. Enables you to access System Setup.
Launch Lifecycle
Controller
Exits the Boot Manager and invokes the Lifecycle Controller program.
System Utilities
Launches System Utilities menu such as System Diagnostics and UEFI shell.
Changing the boot order
You may have to change the boot order if you want to boot from a USB key or an optical drive. The
following instructions may vary if you have selected BIOS for Boot Mode.
1.
On the System Setup Main Menu screen, click System BIOS → Boot Settings.
2.
Click Boot Option Settings → Boot Sequence.
3.
Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the
device down or up in the order.
4.
Click Exit, and then click Yes to save the settings on exit.
41
Choosing the system boot mode
System Setup enables you to specify one of the following boot modes for installing your operating
system:
•
BIOS boot mode (the default) is the standard BIOS-level boot interface.
•
Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface. If you
have configured your system to boot to UEFI mode, it overlays the system BIOS.
1.
From the System Setup Main Menu, click Boot Settings and select Boot Mode.
2.
Select the boot mode you want the system to boot into.
CAUTION: Switching the boot mode may prevent the system from booting if the operating
system is not installed in the same boot mode.
NOTE: After the system boots in the specified boot mode, proceed to install your operating system
from that mode.
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS
and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot
mode.
NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport.
Assigning a system and/or setup password
Prerequisites
The password jumper enables or disables the system password and setup password features. For more
information about the password jumper settings, see System board jumpers and connectors.
You can assign a new system password and setup password or change an existing system password and
setup password only when the password jumper setting is set to Enabled and Password Status is set to
Unlocked.
If the password jumper setting is disabled, the existing system password and setup password are deleted
and you need not provide the system password to boot the system.
Steps
1. To enter system setup, press F2 immediately after turning on or restarting the system.
2.
On the System Setup Main Menu screen , click System BIOS → System Security
3.
On the System Security screen, verify that Password Status is set to Unlocked.
4.
In the System Password field, type your system password, and then press Enter or Tab.
Use the following guidelines to assign the system password:
•
A password can have up to 32 characters.
•
The password can contain the numbers 0 through 9.
•
Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
A message prompts you to reenter the system password.
5.
Reenter the system password, and click OK.
6.
In the Setup Password field, type your system password, and then press Enter or Tab.
A message prompts you to reenter the setup password.
42
7.
Reenter the setup password, and click OK.
8.
Press Esc to return to the System BIOS screen. Press Esc again.
A message prompts you to save the changes.
NOTE: Password protection does not take effect until the system reboots.
Using your system password to secure your system
About this task
If you have assigned a setup password, the system accepts your setup password as an alternate system
password.
Steps
1. Turn on or reboot your system.
2.
Type your system password and press Enter.
Next steps
When Password Status is set to Locked, type the password and press Enter when prompted at reboot.
NOTE: If an incorrect system password is typed, the system displays a message and prompts you to
reenter your password. You have three attempts to type the correct password. After the third
unsuccessful attempt, the system displays an error message that the system stops functioning and
must be turned off.
Even after you turn off and restart the system, the error message is displayed until the correct
password is entered.
Deleting or changing an existing System password or
Setup password
Prerequisites
Ensure that the Password jumper is set to enabled and the Password Status is set to Unlocked before
attempting to delete or change the existing System password or Setup password. You cannot delete or
change an existing System password or Setup password if the Password Status is set to Locked.
Steps
1. To enter System Setup, press F2 immediately after a power-on or restart.
2.
In System Setup Main Menu, select System BIOS and press Enter.
The System BIOS screen is displayed.
3.
In the System BIOS screen, select System Security and press Enter.
The System Security screen is displayed.
4.
In the System Security screen, verify that Password Status is set to Unlocked.
5.
Select System Password, change or delete the existing system password and press Enter or Tab.
6.
Select Setup Password, change or delete the existing setup password and press Enter or Tab.
NOTE: If you change the System password or Setup password, a message prompts you to reenter the new password. If you delete the System password or Setup password, a message
prompts you to confirm the deletion.
7.
Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save
the changes and exit.
43
Operating with a setup password enabled
If Setup Password is set to Enabled, type the correct setup password before modifying the system setup
options.
If you do not type the correct password in three attempts, the system displays the following message:
Invalid Password! Number of unsuccessful password attempts: <x> System Halted!
Must power down.
Even after you turn off and restart the system, the error message is displayed until the correct password is
typed. The following options are exceptions:
•
If System Password is not set to Enabled and is not locked through the Password Status option, you
can assign a system password.
•
You cannot disable or change an existing system password.
NOTE: You can use the password status option with the setup password option to protect the
system password from unauthorized changes.
Embedded system management
The Dell Lifecycle Controller provides advanced embedded systems management throughout the
server’s lifecycle. The Dell Lifecycle Controller can be started during the boot sequence and can function
independently of the operating system.
NOTE: Certain platform configurations may not support the full set of features provided by the Dell
Lifecycle Controller.
For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware,
and deploying the operating system, see the Lifecycle Controller documentation at Dell.com/
idracmanuals.
iDRAC Settings utility
The iDRAC settings utility is an interface to set up, and configure the iDRAC parameters by using UEFI.
You can enable or disable various iDRAC parameters by using the iDRAC settings utility.
NOTE: Accessing some of the features on the iDRAC settings utility requires the iDRAC Enterprise
License upgrade.
For more information about using iDRAC, see iDRAC User's Guide at Dell.com/idracmanuals.
Entering the iDRAC settings utility
1.
Turn on or restart the managed system.
2.
Press F2 during Power-on Self-test (POST).
3.
On the System Setup Main Menu page, click iDRAC Settings.
The iDRAC Settings screen is displayed.
44
Changing the Thermal Settings
The iDRAC Settings utility enables you to select and customize the thermal control settings for your
system.
1.
Enter the iDRAC Settings utility.
2.
Under iDRAC Settings → Thermal → User Option, select one of the following options:
•
Default
•
Maximum Exhaust Temperature
•
Fan Speed Offset
NOTE: When the User Option is set to the default Auto setting, the user option cannot be
modified.
3.
Set the Maximum Air Exhaust Temperature or the Fan Speed Offset fields.
4.
Click Back → Finish → Yes.
45
Installing and removing system
components
4
Safety instructions
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not
attempt to lift the system by yourself.
WARNING: Opening or removing the system cover while the system is powered on may expose
you to a risk of electric shock.
CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: It is recommended that you always use a static mat and static strap while working on
components inside the system.
NOTE: To ensure proper operation and cooling, all bays in the system must be populated at all
times with either a module or with a blank.
NOTE: Operating the system without the system cover can result in component damage.
Before working inside your system
1.
Turn off the system, including any attached peripherals.
2.
Disconnect the system from the electrical outlet and disconnect the peripherals.
3.
If installed, remove the front bezel.
For more information, see Removing the bezel.
4.
Remove the system cover.
For more information, see Removing the system cover.
After working inside your system
1.
Install the system cover.
2.
Install the optional bezel.
3.
Reconnect the system to its electrical outlet and peripherals.
4.
Turn the system on, including any attached peripherals.
46
Recommended tools
You need the following tools to perform the removal and installation procedures:
•
Key to the bezel lock. This is only required when you have a bezel.
•
#2 Phillips screwdriver
•
#1 Phillips screwdriver
•
T6, T8, T10, and T15 Torx screwdrivers
The following tools are required for assembling cables for a DC power supply unit (PSU):
•
AMP 90871-1 hand-crimping tool or equivalent
•
Tyco Electronics 58433-3 or equivalent
•
Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated
copper wire
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
Front bezel (optional)
Removing the front bezel
1.
Unlock the bezel lock at the left end of the bezel.
2.
Lift the release latch next to the bezel lock.
3.
Pull the left end of the bezel, unhook the right end and remove the bezel.
47
Figure 11. Removing and installing the front bezel
1.
bezel lock
2.
front bezel
2.
Quick Sync bezel
Figure 12. Removing and installing the Quick Sync bezel
1.
keylock
Related videos
48
http://www.Dell.com/QRL/Server/PER730/Bezel
http://www.Dell.com/QRL/Server/PER730/iDRAC-QuickSync
Installing the front bezel
1.
Hook the right end of the bezel onto the chassis.
2.
Fit the free end of the bezel onto the system.
3.
Secure the bezel with the keylock.
Removing the system cover
Prerequisites
1.
Ensure that you follow the Safety instructions.
2.
Turn off the system, including any attached peripherals.
3.
Disconnect the system from the electrical outlet and peripherals.
4.
Remove the optional bezel. For more information see Removing the bezel.
Steps
1. Rotate the latch release lock counter clockwise to the unlocked position.
2.
Lift the latch and rotate the latch toward the back of the system.
The system cover slides back and the tabs on the system cover disengage from the slots on the
chassis.
NOTE: The position of the latch may vary depending on the configuration of your system.
3.
Hold the cover on both sides, and lift the cover away from the system.
49
Figure 13. Removing and installing the system cover
1.
system cover
3.
latch release lock
2.
latch
Related video
http://www.Dell.com/QRL/Server/PER730/Cover
Installing the system cover
Prerequisites
Ensure that you follow the Safety instructions.
Steps
1. Align the slots on the system cover with the tabs on the chassis.
2.
Push the system cover latch down to move the system cover into the closed position.
The system cover slides forward and the tabs on the system cover engage with the slots on the
chassis. The system cover latch will lock into place when the system cover engages with the slots on
the chassis.
3.
Turn the latch release lock clockwise to the locked position.
4.
Install the optional bezel.
5.
Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
50
Inside the system
Figure 14. Inside the system
1.
cooling fan in the cooling fan assembly (6)
2.
processor (2)
3.
DIMMs (24)
4.
internal USB port
5.
hard drive backplane (back)
6.
vFlash media slot
7.
hard drive (2) (back)
8.
power supply unit (2)
9.
expansion card riser 3
10.
network daughter card
11.
expansion card riser 2
12.
expansion card riser 1
13.
hard drive backplane
Cooling shroud
51
Removing the cooling shroud
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
If installed, remove the full-length PCIe card.
CAUTION: Never operate your system with the cooling shroud removed. The system may get
overheated quickly, resulting in shutdown of the system and loss of data.
Steps
Hold the shroud and lift it away from the system.
Figure 15. Removing and installing the cooling shroud
1.
cooling shroud
2.
touch point (2)
Next steps
1.
Replace the cooling shroud. See Installing the cooling shroud.
2.
Follow the procedure listed in After working inside your system.
52
Installing the cooling shroud
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Route the cables inside the system along the chassis wall and secure the cables using the cablesecuring bracket.
Steps
1. Align the tabs on the cooling shroud with the securing slots on the chassis.
2.
Lower the cooling shroud into the chassis until it is firmly seated.
Next steps
1.
If applicable, replace the full-length PCIe card.
2.
Follow the procedure listed in After working inside your system.
Hard drive tray assembly
The hard drive tray is located behind the cooling fan assembly. It supports four 3.5 inch hard drives.
NOTE: The hard drive tray is supported only on certain configurations of the 3.5 inch (x12) systems.
NOTE: Systems that support the internal hard drive tray require low-profile heat sinks and do not
require or support a cooling shroud.
Removing the hard drive tray
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: The hard drive tray is hot to touch for some time after the system has been powered
down. Allow time for the hard drive tray to cool before handling it.
Steps
1. Disconnect the SAS, power and signal cables from the hard drive backplane.
2.
Lift the hard drive tray handles 90 degrees upward.
3.
Hold the hard drive tray handles and lift the hard drive tray out of the chassis.
53
Figure 16. Removing and installing the hard drive tray
1.
hard drive tray handle (2)
2.
hard drive (4)
3.
hard drive indicator
4.
SAS cable
5.
backplane signal cable
6.
backplane power cable
7.
guide pin on the chassis (4)
Next steps
1.
Replace the hard drive tray. See Installing the hard drive tray.
2.
Follow the procedure listed in After working inside your system.
Installing the hard drive tray
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
NOTE: Systems that support the internal hard drive tray support low-profile heat sinks and do not
support a cooling shroud.
54
Steps
1. Lift the hard drive tray handles to the 90-degree angle position.
2.
Hold the hard drive tray handles and align the slots on the hard drive tray with the guide pins on the
system board.
3.
Slide the hard drive tray into the chassis.
4.
Lower the hard drive tray handles to lock the hard drive tray in place.
5.
Connect the SAS, power and signal cables to the backplane.
Next steps
Follow the procedure listed in After working inside your system.
Removing a hard drive blank from a hard drive carrier
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive
blanks installed.
Steps
1. Push out at the edges of the carrier to disengage the tabs on the hard drive carrier from the slots on
the hard drive blank.
2.
Lift the hard drive carrier away from the hard drive blank.
55
Figure 17. Removing and installing the hard drive blank from a hard drive carrier
1.
hard drive blank
3.
hard drive carrier
2.
tab on the hard drive carrier (4)
Next steps
Follow the procedure listed in After working inside your system.
Installing a hard drive blank into a hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive
blanks installed.
Steps
1.
Align the tabs on the hard drive carrier with the slots on the hard drive blank.
2.
Pull the edges of the carrier to fit over the hard drive blank.
3.
Lower the hard drive carrier onto the hard drive blank to secure it.
Next steps
Follow the procedure listed in After working inside your system.
56
Removing a hard drive carrier from the hard drive tray
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
From the management software, prepare the hard drive for removal. Wait until the indicators on the
hard drive carrier signal that the hard drive can be removed safely. For more information, see the
documentation for the storage controller at dell.com/storagecontrollermanuals.
If the hard drive is online, the green activity/fault indicator flashes as the drive is turned off. When the hard
drive indicators are off, the hard drive is ready for removal.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.
Steps
1. Lift the hard drive tray handle upward.
2.
Press the release tab on the hard drive tray and lift the hard drive carrier handle upward to disengage
the hard drive from the backplane.
3.
Hold the hard drive carrier handle and lift the hard drive carrier out of the hard drive tray.
CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard
drive blanks installed.
4.
If you are not replacing the hard drive immediately, insert a hard drive blank in the empty hard drive
slot.
NOTE: Install the hard drive blanks in the hard drive carrier before installing the hard drive
carrier into the hard drive tray.
57
Figure 18. Removing and installing a hard drive carrier from the hard drive tray
1.
release tab on the hard drive tray
3.
hard drive carrier
2.
hard drive carrier handle
Installing a hard drive carrier into the hard drive tray
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: Use only hard drives that have been tested and approved for use with the hard drive
backplane.
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed.
Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier
can damage the partially installed carrier's shield spring and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.
CAUTION: When a replacement hot-swappable hard drive is installed and the system is powered
on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement
hard drive is blank or contains data that you wish to have over-written. Any data on the
replacement hard drive is immediately lost after the hard drive is installed.
58
Steps
1. Lift the hard drive tray handles.
2.
If a hard drive blank is installed in the hard drive slot, remove it.
3.
Insert the hard drive carrier into the hard drive tray.
4.
Lower the hard drive carrier handle to engage the hard drive to the connector on the backplane and
lock the hard drive in place.
Removing a hard drive from a hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive
blanks installed.
Steps
1. Push out at the edges of the carrier to disengage the tabs on the hard drive carrier from the slots on
the hard drive.
2.
Lift the hard drive carrier away from the hard drive.
Figure 19. Removing and installing the hard drive from a hard drive carrier
1.
hard drive
2.
tab on the hard drive carrier (4)
59
3.
hard drive carrier
Next steps
Follow the procedure listed in After working inside your system.
Installing a hard drive into a hard drive carrier
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Align the tabs on the hard drive carrier with the slots on the hard drive.
2.
Pull the edges of the carrier to fit over the hard drive.
3.
Lower the hard drive carrier onto the hard drive to secure it.
Next steps
Follow the procedure listed in After working inside your system.
Removing the hard drive backplane from the hard drive tray
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Disconnect all the cables from the backplane.
4.
Remove the hard drive carriers.
5.
Remove the hard drive tray from the system.
CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives
from the system before removing the backplane.
CAUTION: You must note the number of each hard drive and temporarily label them before
removal so that you can replace them in the same locations.
Steps
Press the release tabs and lift the backplane out of the hard drive tray.
60
Figure 20. Removing and installing the 3.5 inch (x4) hard drive backplane
1.
release tab (2)
2.
hard drive indicators
3.
hard drive connector (4)
4.
guide pin
5.
hard drive backplane
Installing the hard drive backplane in the hard drive tray
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
Align the hard drive backplane with the guide pin on the chassis and lower the hard drive backplane
on the chassis until it is firmly seated.
Next steps
1.
Install the hard drives carriers in to the hard drive tray.
2.
Install the hard drive tray in to the chassis.
3.
Follow the procedure listed in After working inside your system.
Cooling fans
Your system supports six hot-swappable cooling fans.
61
NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system
management software, allowing you to easily identify and replace the proper fan by noting the fan
numbers on the cooling fan assembly.
Removing a cooling fan
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: The cooling fans are hot-swappable. To maintain proper cooling while the system is
on, replace only one fan at a time.
NOTE: The procedure for removing each fan is identical.
Steps
Press the fan release tab and lift the cooling fan out of the cooling fan assembly.
Figure 21. Removing and installing a cooling fan
62
1.
cooling fan assembly
2.
cooling fan connector (6)
3.
fan release tab (6)
4.
cooling fan (6)
5.
cooling fan connector on system board
(6)
Related video
http://www.Dell.com/QRL/Server/PER730/Fans
Next steps
1.
Replace the cooling fan. See Installing a cooling fan.
2.
Follow the procedure listed in After working inside your system.
Installing a cooling fan
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Align the plug at the base of the cooling fan with the connector on the system board.
2.
Slide the cooling fan into the securing slots until the tabs lock into place.
Next steps
Follow the procedure listed in After working inside your system.
Cooling fan assembly
Removing the cooling fan assembly
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Unlock the cooling fan assembly from the chassis by lifting the release levers upward.
2.
Lift the cooling fan assembly out of the chassis.
63
Figure 22. Removing and installing the cooling fan assembly
1.
cooling fan assembly
2.
cooling fan (6)
3.
release lever (2)
4.
guide pin on the system board (2)
5.
cooling fan connector (6)
6.
guide pin on the chassis (6)
Related video
http://www.Dell.com/QRL/Server/PER730/Fans
Next steps
1.
Replace the cooling fan assembly. See Installing the cooling fan assembly.
2.
Follow the procedure listed in After working inside your system.
Installing the cooling fan assembly
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
64
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: Ensure that the cables are correctly installed and retained by the cable retention
bracket before installing the cooling fan assembly. Incorrectly installed cables may get damaged.
Steps
1. Align the slots on the cooling fan assembly with the guide pins on the chassis.
2.
Slide the cooling fan assembly into the chassis.
3.
Lock the cooling fan assembly into the chassis by lowering the release levers until firmly seated.
Next steps
Follow the procedure listed in After working inside your system.
System memory
Your system supports DDR4 registered DIMMs (RDIMMs), and load reduced DIMMs (LRDIMMs).
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Memory bus operating frequency can be 1333 MT/s, 1600 MT/s, 1866 MT/s, or 2133 MT/s depending on
the following factors:
•
DIMM type (RDIMM or LRDIMM)
•
Number of DIMMs populated per channel
•
System profile selected (for example, Performance Optimized, Custom, or Dense Configuration
Optimized)
•
Maximum supported DIMM frequency of the processors
Your system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each
12-socket set is organized into four channels. In each channel, the release tabs of the first socket are
marked white, the second socket black, and the third socket green.
NOTE: DIMMs in sockets A1 to A12 are assigned to processor 1 and DIMMs in sockets B1 to B12 are
assigned to processor 2.
65
Figure 23. Memory socket locations
Memory channels are organized as follows:
Processor 1
channel 0: slots A1, A5, and A9
channel 1: slots A2, A6, and A10
channel 2: slots A3, A7, and A11
channel 3: slots A4, A8, and A12
Processor 2
channel 0: slots B1, B5, and B9
channel 1: slots B2, B6, and B10
channel 2: slots B3, B7, and B11
66
channel 3: slots B4, B8, and B12
The following table shows the memory populations and operating frequencies for the supported
configurations.
DIMM Type
DIMMs Populated/
Channel
Operating Frequency (in
MT/s)
Maximum DIMM Rank/Channel
1.2 V
RDIMM
LRDIMM
1
2133, 1866, 1600, 1333
Dual rank or single rank
2
2133, 1866, 1600, 1333
Dual rank or single rank
3
1866, 1600, 1333
Dual rank or single rank
1
2133, 1866, 1600, 1333
Quad rank
2
2133, 1866, 1600, 1333
Quad rank
3
1866, 1600, 1333
Quad rank
General memory module installation guidelines
Your system supports Flexible Memory Configuration, enabling the system to be configured and run in
any valid chipset architectural configuration. The following are the recommended guidelines for installing
memory modules:
•
RDIMMs and LRDIMMs must not be mixed.
•
x4 and x8 DRAM based memory modules can be mixed. For more information, see Mode-specific
guidelines.
•
Up to three dual- or single-rank RDIMMs can be populated per channel.
•
Up to three LRDIMMs can be populated per channel regardless of rank count.
•
Populate memory module sockets only if a processor is installed. For single-processor systems,
sockets A1 to A12 are available. For dual-processor systems, sockets A1 to A12 and sockets B1 to B12
are available.
•
Populate all sockets with white release tabs first, then black, and then green.
•
Populate the sockets by highest rank count in the following order — first in sockets with white release
levers, then black, and then green. For example, if you want to mix single-rank and dual-rank memory
modules, populate dual-rank memory modules in the sockets with white release tabs and single-rank
memory modules in the sockets with black release tabs.
•
When mixing memory modules with different capacities, populate the sockets with memory modules
with highest capacity first. For example, if you want to mix 4 GB and 8 GB memory modules, populate
8 GB memory modules in the sockets with white release tabs and 4 GB memory modules in the
sockets with black release tabs.
•
In a dual-processor configuration, the memory configuration for each processor should be identical.
For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and
so on.
•
Memory modules of different capacities can be mixed provided other memory population rules are
followed (for example, 4 GB and 8 GB memory modules can be mixed).
•
Mixing of more than two memory module capacities in a system is not supported.
•
Populate four memory modules per processor (one DIMM per channel) at a time to maximize
performance.
67
Mode-specific guidelines
Four memory channels are allocated to each processor. The allowable configurations depend on the
memory mode selected.
NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines
for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data
Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs
require Advanced ECC mode to gain SDDC.
The following sections provide additional slot population guidelines for each mode:
Advanced ECC (lockstep)
Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This
protects against single DRAM chip failures during normal operation.
The installation guidelines for memory modules are as follows:
•
Memory modules must be identical in size, speed, and technology.
•
DIMMs installed in memory sockets with white release levers must be identical and the same rule
applies for sockets with black release levers. This ensures that identical DIMMs are installed in
matched pair —for example, A1 with A2, A3 with A4, A5 with A6, and so on.
NOTE: Advanced ECC with mirroring is not supported.
Memory optimized (independent channel) mode
This mode supports SDDC only for memory modules that use x4 device width, and this mode does not
impose any specific slot population requirements.
Memory sparing
NOTE: To use memory sparing, this feature must be enabled in System Setup.
In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on
a rank, the data from this rank is copied to the spare rank, and the failed rank is disabled.
With memory sparing enabled, the system memory available to the operating system is reduced by one
rank per channel. For example, in a dual-processor configuration with sixteen 4 GB dual-rank memory
modules, the available system memory is: 3/4 (ranks/channel) × 16 (memory modules) × 4 GB = 48 GB,
and not 16 (memory modules) × 4 GB = 64 GB.
NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.
NOTE: Both Advanced ECC/Lockstep and Optimizer modes support memory sparing.
Memory mirroring
Memory mirroring offers the strongest memory module reliability mode compared to all other modes,
providing improved uncorrectable multi-bit failure protection. In a mirrored configuration, the total
available system memory is one half of the total installed physical memory. Half of the installed memory
is used to mirror the active memory modules. In the event of an uncorrectable error, the system switches
over to the mirrored copy. This ensures SDDC and multi-bit protection.
The installation guidelines for memory modules are as follows:
68
•
Memory modules must be identical in size, speed, and technology.
•
Memory modules installed in memory module sockets with white release levers must be identical and
the same rule applies for sockets with black and green release tabs. This ensures that identical
memory modules are installed in matched pairs—for example, A1 with A2, A3 with A4, A5 with A6, and
so on.
Sample memory configurations
The following tables show sample memory configurations for one and two processor configurations that
follow the appropriate memory guidelines.
NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs
respectively.
Table 2. Memory configurations—single processor
System
capacity (in
GB)
DIMM size
(in GB)
Number of
DIMMs
DIMM rank,
organization, and
frequency
DIMM slot population
4
4
1
1R, x8, 2133 MT/s,
A1
1R, x8, 1866 MT/s
8
4
2
1R, x8, 2133 MT/s,
A1, A2
1R, x8, 1866 MT/s
16
4
4
1R, x8, 2133 MT/s,
A1, A2, A3, A4
1R, x8, 1866 MT/s
8
2
2R, x8, 2133 MT/s,
A1, A2
2R, x8, 1866 MT/s
24
4
6
1R, x8, 2133 MT/s,
A1, A2, A3, A4, A5, A6
1R, x8, 1866 MT/s
48
4
12
1R, x8, 1866 MT/s
1R, x8, 1600 MT/s
8
6
2R, x8, 2133 MT/s,
A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
A1, A2, A3, A4, A5, A6
2R, x8, 1866 MT/s
96
8
12
2R, x8, 1866 MT/s
2R, x8 1600 MT/s
16
6
2R, x4, 2133 MT/s,
A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
A1, A2, A3, A4, A5, A6
2R, x4, 1866 MT/s
69
System
capacity (in
GB)
DIMM size
(in GB)
Number of
DIMMs
DIMM rank,
organization, and
frequency
DIMM slot population
128
16
8
2R, x4, 2133 MT/s,
A1, A2, A3, A4, A5, A6, A7, A8
2R, x4, 1866 MT/s,
144
16 and 8
10
2R, x4 and 2R, x8, 1866 A1, A2, A3, A4, A5, A6, A7, A8, A9,
MT/s
A11
2R, x4 and 2R, x8, 1600
MT/s
NOTE: 16 GB DIMMs must
be installed in slots
numbered A1, A2, A3, A4, A5,
A6, A7, and A8 and 8 GB
DIMMs must be installed in
slots A9 and A11.
384
32
12
LRDIMM, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
LRDIMM, x4, 1600 MT/s
512
64
8
LRDIMM, x4, 2133 MT/s A1, A2, A3, A4, A5, A6, A7, A8
768
64
12
LRDIMM, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
Table 3. Memory configurations—two processors
System
capacity (in
GB)
DIMM size (in
GB)
Number of
DIMMs
DIMM rank,
organization, and
frequency
DIMM slot population
16
4
4
1R, x8, 2133 MT/s,
A1, A2, B1, B2
1R, x8, 1866 MT/s
32
4
8
1R, x8, 2133 MT/s,
A1, A2, A3, A4, B1, B2, B3, B4
1R, x8, 1866 MT/s
64
4
16
1R, x8, 2133 MT/s
1R, x8, 1866 MT/s
8
8
2R, x8, 2133 MT/s,
A1, A2, A3, A4, A5, A6, A7, A8,
B1, B2, B3, B4, B5, B6, B7, B8
A1, A2, A3, A4, B1, B2, B3, B4
2R, x8, 1866 MT/s
96
4
24
1R, x8, 1866 MT/s
1R, x8, 1600 MT/s
8
12
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
70
A1, A2, A3, A4, A5, A6, A7, A8,
A9, A10, A11, A12, B1, B2, B3, B4,
B5, B6, B7, B8, B9, B10, B11, B12
A1, A2, A3, A4, A5, A6, B1, B2,
B3, B4, B5, B6
System
capacity (in
GB)
DIMM size (in
GB)
Number of
DIMMs
DIMM rank,
organization, and
frequency
DIMM slot population
128
8
16
2R, x8, 2133 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
B1, B2, B3, B4, B5, B6, B7, B8
2R, x8, 1866 MT/s
16
8
2R, x4, 2133 MT/s,
A1, A2, A3, A4, B1, B2, B3, B4
2R, x4, 1866 MT/s
160
8
20
2R, x8, 1866 MT/s
2R, x8, 1600 MT/s
16 and 8
12
2R, x4, 2133 MT/s,
2R, x8, 2133 MT/s,
2R, x4, 1866 MT/s
2R, x8, 1866 MT/s
192
8
24
2R, x8, 1866 MT/s
2R, x8, 1600 MT/s
16
12
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s
256
16
16
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s,
384
16
24
2R, x4, 1866 MT/s,
A1, A2, A3, A4, A5, A6, A7, A8,
A9, A11, B1, B2, B3, B4, B5, B6,
B7, B8, B9, B11
A1, A2, A3, A4, A5, A6, B1, B2,
B3, B4, B5, B6
NOTE: 16 GB DIMMs must
be installed in slots
numbered A1, A2, A3, A4,
B1, B2, B3, and B4 and 8
GB DIMMs must be
installed in slots A5, A6, B5,
and B6.
A1, A2, A3, A4, A5, A6, A7, A8,
A9, A10, A11, A12, B1, B2, B3, B4,
B5, B6, B7, B8, B9, B10, B11, B12
A1, A2, A3, A4, A5, A6, B1, B2,
B3, B4, B5, B6
A1, A2, A3, A4, A5, A6, A7, A8,
B1, B2, B3, B4, B5, B6, B7, B8
2R, x4, 1600 MT/s,
A1, A2, A3, A4, A5, A6, A7, A8,
A9, A10, A11, A12, B1, B2, B3, B4,
B5, B6, B7, B8, B9, B10, B11, B12
32
12
LRDIMM, 4R, x4, 2133
MT/s
A1, A2, A3, A4, A5, A6, B1, B2,
B3, B4, B5, B6
512
32
16
LRDIMM, 4R, x4, 2133
MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
B1, B2, B3, B4, B5, B6, B7, B8
768
32
24
LRDIMM, 4R, x4, 1866
MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
A9, A10, A11, A12, B1, B2, B3, B4,
B5, B6, B7, B8, B9, B10, B11, B12
RDIMM, 2R, x4, 1866
MT/s
71
System
capacity (in
GB)
1536
DIMM size (in
GB)
Number of
DIMMs
DIMM rank,
organization, and
frequency
DIMM slot population
64
12
LRDIMM, 4R, x4, 2133
MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
A9, A10, A11, A12, B1, B2, B3, B4,
B5, B6
64
24
LRDIMM, 4R, x4, 1866
MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
A9, A10, A11, A12, B1, B2, B3, B4,
B5, B6, B7, B8, B9, B10, B11, B12
Removing memory modules
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the cooling shroud.
4.
If installed, remove the cooling fan assembly. For more information, see Removing the cooling fan
assembly.
WARNING: The memory modules are hot to touch for some time after the system has been
powered down. Allow the memory modules to cool before handling them. Handle the memory
modules by the card edges and avoid touching the components or metallic contacts on the
memory module.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any
memory socket that is not occupied. Remove memory module blanks only if you intend to install
memory modules in those sockets.
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, making sure not to touch
the middle of the memory module or metallic contacts.
2.
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To release the memory module from the socket, simultaneously press the ejectors on both ends of
the memory module socket.
Figure 24. Removing and installing a memory module
1.
memory module
3.
memory module socket ejector (2)
2.
memory module socket
Related video
http://www.Dell.com/QRL/Server/PER730/DIMMs
Installing memory modules
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you follow the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the cooling shroud.
4.
Removing the cooling fan assembly.
WARNING: The memory modules are hot to touch for some time after the system has been
powered down. Allow the memory modules to cool before handling them. Handle the memory
modules by the card edges and avoid touching the components or metallic contacts on the
memory module.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any
memory socket that is not occupied. Remove memory module blanks only if you intend to install
memory modules in those sockets.
73
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, making sure not to touch
the middle of the memory module or metallic contacts.
2.
If a memory module or a memory module blank is installed in the socket, remove it.
NOTE: Retain the removed memory module blank(s) for future use.
CAUTION: To prevent damage to the memory module or the memory module socket during
installation, do not bend or flex the memory module; insert both ends of the memory module
simultaneously.
3.
Align the edge connector of the memory module with the alignment key of the memory module
socket, and insert the memory module in the socket.
NOTE: The memory module socket has an alignment key that allows you to install the memory
module in the socket in only one orientation.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both
ends of the memory module evenly.
4.
Press the memory module with your thumbs until the socket levers firmly click into place.
When the memory module is properly seated in the socket, the levers on the memory module socket
align with the levers on the other sockets that have memory modules installed.
Figure 25. Installing the memory module
1.
memory module
3.
memory module socket ejector (2)
2.
alignment key
Next steps
1.
Install the cooling shroud.
2.
Follow the procedure listed in After working inside your system.
74
3.
Press F2 to enter System Setup, and check the System Memory setting.
The system should have already changed the value to reflect the installed memory.
4.
If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure
that the memory module is firmly seated in the memory module socket.
5.
Run the system memory test in system diagnostics.
Heat sink and processors
Use the following procedures when:
•
Installing an additional processor.
•
Replacing a processor.
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor
socket.
Removing a heat sink
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the
processor. The heat sink is necessary to maintain proper thermal conditions.
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor
socket.
1.
Ensure that you follow the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
3.
Follow the procedure listed in Before working inside your system.
4.
If installed, remove the full-length PCIe card(s).
5.
Remove the cooling shroud.
WARNING: The heat sink will be hot to touch for some time after the system has been powered
down. Allow the heat sink to cool before removing it.
Steps
1. Loosen one of the screws that secure the heat sink to the system board.
Wait 30 seconds for the heat sink to loosen from the processor.
2.
Remove the screw diagonally opposite the screw you first removed.
3.
Repeat the procedure for the remaining two screws.
4.
Remove the heat sink.
75
Figure 26. Removing and installing a heat sink
1.
captive screw (4)
2.
heat sink
3.
processor socket
4.
slot (4)
Next steps
1.
Replace the heat sink(s) and processor(s).
2.
Follow the procedure listed in After working inside your system.
Removing a processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor
socket.
1.
Ensure that you follow the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
3.
If you are upgrading your system, download the latest system BIOS version from Dell.com/support
and follow the instructions included in the compressed download file to install the update on your
system.
NOTE: You can update the system BIOS using the Dell Lifecycle Controller.
4.
Follow the procedure listed in Before working inside your system.
5.
If installed, remove the full-length PCIe card(s).
6.
Remove the cooling shroud.
76
WARNING: The processor will be hot to touch for some time after the system has been powered
down. Allow the processor to cool before removing it.
CAUTION: The processor is held in its socket under strong pressure. Be aware that the release
lever can spring up suddenly if not firmly grasped.
Steps
1.
Release the open first socket lever near the unlock icon
under the tab.
by pushing the lever down and out from
2.
Release the close first socket release lever near the lock icon
from under the tab. Lift the lever 90 degrees upward.
3.
Lower the open first socket-release lever to lift the processor shield.
4.
Hold the tab on the processor shield and lift the processor shield until the open first socket-release
lever lifts up.
by pushing the lever down and out
CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to
bend the pins in the socket when removing the processor out of the socket.
5.
Lift the processor out of the socket and leave the open first socket-release lever up.
NOTE: If you are permanently removing the processor, you must install a socket protective cap
in the vacant socket to protect the socket pins and keep the socket free of dust.
NOTE: After removing the processor, place it in an anti-static container for reuse, return, or
temporary storage. Do not touch the bottom of the processor. Touch only the side edges of
the processor.
77
Figure 27. Processor shield
78
1.
close first socket release lever
2.
lock icon
3.
processor
4.
open first socket release lever
5.
unlock icon
Figure 28. Removing and installing a processor
1.
close first socket-release lever
2.
pin-1 indicator of processor
3.
processor
4.
slot (4)
5.
processor shield
6.
open first socket-release lever
7.
socket
8.
socket keys (4)
Next steps
1.
Replace the processor(s).
2.
Follow the procedure listed in After working inside your system.
Installing a heat sink
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you follow the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
3.
Follow the procedure listed in Before working inside your system.
79
4.
Remove the cooling shroud.
5.
Install the processor.
NOTE: If you are installing a single processor, it must be installed in socket CPU1.
Steps
1. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean
lint-free cloth.
2.
Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on
the top of the processor as shown in the following figure.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact
with and contaminating the processor socket.
NOTE: The thermal grease syringe is intended for one-time use only. Dispose of the syringe
after you use it.
Figure 29. Applying thermal grease on the top of the processor
1.
processor
3.
thermal grease syringe
2.
thermal grease
3.
Place the heat sink onto the processor.
4.
Tighten one of the four screws to secure the heat sink to the system board.
5.
Tighten the screw diagonally opposite the first screw you tightened.
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NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink. To
prevent over-tightening, tighten the retention screw until resistance is felt, and stop once the
screw is seated. The screw tension should be no more than 6 in-lb (6.9 kg-cm).
6.
Repeat the procedure for the remaining two screws.
Next steps
1.
Install the cooling shroud.
2.
Follow the procedure listed in After working inside your system.
3.
While booting, press F2 to enter System Setup and verify that the processor information matches the
new system configuration.
4.
Run the system diagnostics to verify that the new processor operates correctly.
Installing a processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Keep the #2 Phillips screwdriver ready.
3.
If you are upgrading your system, download the latest system BIOS version from Dell.com/support
and follow the instructions included in the compressed download file to install the update on your
system.
NOTE: You can also update the system BIOS using the Dell Lifecycle Controller.
4.
Follow the procedure listed in Before working inside your system.
5.
Remove the cooling shroud.
NOTE: If you are installing a single processor, it must be installed in socket CPU1.
Steps
1. Unpack the new processor.
NOTE: If the processor has previously been used in a system, remove any remaining thermal
grease from the processor using a lint-free cloth.
2.
Locate the processor socket.
3.
If applicable, remove the socket protective cap.
4.
Release the open first socket-release lever near the unlock icon
out from under the tab.
5.
Similarly, release the close first socket-release lever near the lock icon
and out from under the tab. Lift the lever 90 degrees upward.
6.
Hold the tab near the lock symbol on the processor shield and lift it up and out of the way.
by pushing the lever down and
by pushing the lever down
CAUTION: Positioning the processor incorrectly can permanently damage the system board
or the processor. Be careful not to bend the pins in the socket.
81
CAUTION: While removing or reinstalling the processor, wipe your hands of any
contaminants. Contaminants on the processor pins such as thermal grease or oil can damage
the processor.
7.
Align the processor with the socket keys.
CAUTION: Do not use force to seat the processor. When the processor is positioned
correctly, it engages easily into the socket.
8.
Align the pin-1 indicator of the processor with the triangle on the socket.
9.
Place the processor on the socket such that the slots on the processor align with the socket keys.
10. Close the processor shield.
11. Lower the close first socket-release lever near the lock icon
and push it under the tab to lock it.
12. Similarly, lower the open first socket-release lever near the unlock icon
to lock it.
and push it under the tab
Next steps
NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary
to maintain proper thermal conditions.
1.
Install the heat sink.
2.
Follow the procedure listed in After working inside your system.
3.
While booting, press F2 to enter System Setup and verify that the processor information matches the
new system configuration.
4.
Run the system diagnostics to verify that the new processor operates correctly.
PCIe card holder
Removing the PCIe card holder
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
If installed, remove the full-length PCIe card.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Do not use your system without the PCIe card holder installed. The PCIe card holder is
necessary to ensure proper system cooling.
Steps
1. Press the release tab and slide the card holder toward the back of the chassis to release the PCIe
card holder from the chassis.
2.
Lift the PCIe card holder out of the chassis.
NOTE: To ensure proper system cooling, you must replace the PCIe card holder.
82
Figure 30. Removing and installing the PCIe card holder
1.
PCIe card holder
2.
release tab
Next steps
1.
Replace the PCIe card holder. See Installing the PCIe card holder.
2.
Follow the procedure listed in After working inside your system.
Installing the PCIe card holder
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Do not use your system without the PCIe card holder installed. The PCIe card holder is
necessary to ensure proper system cooling.
Steps
1. Align the PCIe card holder with the notches and tabs on the power supply unit cage.
2.
Press the release tab and slide PCIe card holder toward the front of the chassis until firmly seated.
Next steps
1.
If applicable, replace the full-length PCIe card.
2.
Follow the procedure listed in After working inside your system.
83
Opening and closing the PCIe card holder latch
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1.
To open the PCIe card holder latch, press the release tab.
2.
To close the PCIe card holder latch, rotate the latch clockwise until it locks.
NOTE: Before installing a full-length PCIe card, the PCIe card holder latch must be closed.
When the full-length PCIe card is installed, open the PCIe card holder latch. Before removing
the full-length PCIe card, you must close the PCIe card holder latch.
Figure 31. Opening and closing the PCIe card holder latch
1.
PCIe card holder
3.
PCIe card holder latch
2.
Next steps
Follow the procedure listed in After working inside your system.
Cable retention bracket
Removing the cable retention bracket
Prerequisites
1.
84
Ensure that you read the Safety instructions.
release tab
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the cooling shroud.
4.
Remove the PCIe card holder.
5.
Remove all cables routed through the cable retention bracket.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Pull the tab to release it from the notch and slide the cable retention bracket toward the front of the
chassis to release it from the chassis.
2.
Lift the cable retention bracket out of the chassis.
Figure 32. Removing and installing the cable retention bracket
1.
alignment pin (2)
3.
cable retention bracket
2.
tab
Next steps
1.
Replace the cable retention bracket. See Installing the cable retention bracket.
2.
Follow the procedure listed in After working inside your system.
Installing the cable retention bracket
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
85
3.
Remove the cooling shroud.
4.
Remove the PCIe card holder.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Align the cable retention bracket with the alignment pins on the chassis.
2.
Slide the cable retention bracket along the chassis wall until the tab clicks and locks the slots.
3.
Place all cables to be routed in the cable retention bracket.
Next steps
1.
Install the PCIe card holder.
2.
Install the cooling shroud.
3.
Follow the procedure listed in After working inside your system.
Integrated storage controller card
Your system includes a dedicated expansion card slot on the system board for an integrated controller
card. The integrated storage controller card provides the integrated storage subsystem for the internal
hard drives in your system. The controller supports SAS and SATA hard drives and also enables you to set
up the hard drives in RAID configurations. The RAID configurations depend on the version of the storage
controller included with your system.
Removing the integrated storage controller card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you follow the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the cooling shroud.
4.
Remove the expansion card riser 1.
5.
Keep the Phillips #2 screwdriver ready.
Steps
1. Loosen the screws that secure the integrated storage controller cable to the integrated storage
controller card connector on the system board.
2.
Lift the integrated storage controller cable out.
3.
Lift one end of the card and angle it to disengage the card from the integrated storage controller
card holder on system board.
4.
Lift the card out of the chassis.
86
Figure 33. Removing and installing the integrated storage controller card
1.
integrated storage controller cable
2.
integrated storage controller card
3.
integrated storage controller card
connector on the system board
4.
integrated storage controller card
holder
Next steps
1.
Replace the expansion card riser 1.
2.
Replace the cooling shroud.
3.
Follow the procedure listed in After working inside your system.
Installing the integrated storage controller card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
87
3.
Remove the cooling shroud.
4.
Remove the expansion card riser 1.
5.
Keep the Phillips #2 screwdriver ready.
Steps
1. Align the end of the integrated storage controller card with the controller card connector on the
system board.
2.
Lower the connector side of the integrated storage controller card into the integrated storage
controller card connector on the system board.
Ensure that the tabs on the system board align with the screw holes on the integrated storage
controller card.
3.
Align the screws on the integrated storage controller card cable with the screw holes on the
connector.
4.
Tighten the screws to secure the integrated storage controller card cable with the integrated storage
controller card connector on the system board.
Next steps
1.
Replace the expansion card riser 1.
2.
Replace the cooling shroud.
3.
Follow the procedure listed in After working inside your system.
Expansion cards and expansion card risers
NOTE: A missing or an unsupported expansion card riser logs a System Event Log (SEL). It does not
prevent your system from powering on. A no BIOS POST message or F1/F2 pause is displayed.
Expansion card installation guidelines
Depending on your system configuration, the following PCI Express (PCIe) generation 3 expansion cards
are supported:
Table 4. Supported expansion cards
Riser
PCIe slot
Processor
connection
Height
Length
Link
width
Slot width
1
1
Processor 2
Low Profile
Half Length
x8
x16
1
2
Processor 2
Low Profile
Half Length
x8
x16
1
3
Processor 2
Low Profile
Half Length
x8
x16
2
4
Processor 2
Full Height
Full Length
x16
x16
2
5
Processor 1
Full Height
Full Length
x8
x16
3 (default)
6
Processor 1
Full Height
Full Length
x8
x16
3 (alternate)
6
Processor 1
Full Height
Full Length
x16
x16
3 (default)
7
Processor 1
Full Height
Full Length
x8
x16
NOTE: To use PCIe slots 1 through 4 on the riser, both the processors must be installed.
NOTE: The expansion card slots are not hot-swappable.
88
The following table provides guidelines for installing expansion cards to ensure proper cooling and
mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority
indicated. All other expansion cards should be installed in the card priority and slot priority order.
Table 5. Expansion card installation order
Card priority
Card type
Slot priority
Max allowed
1
PCIe Bridge
4
1
2
RAID H730P (low profile)
3, 2
1
3
RAID H830
6, 4, 5
2
RAID H830 (low profile)
3, 2
2
40 Gb NICs (full height)
4, 6, 5
3
40 Gb NICs (low profile)
3, 2, 1
3
FC16 HBA (full height)
4, 6, 5
3
FC16 HBA (low profile)
2, 3, 1
3
10 Gb NICs (full height)
4, 6, 5
3
10 Gb NICs (low profile)
2, 3, 1
3
FC8 HBA (full height)
4, 6, 5
3
FC8 HBA (low profile)
2, 3, 1
3
1 Gb NICs (full height)
4, 6, 5
3
1 Gb NICs (low profile)
2, 3, 1
3
12 Gb SAS (low profile)
3, 2, 1
3
12 Gb SAS (full height)
6, 4, 5
3
10
Integrated RAID
integrated slot
1
11
NDC
integrated slot
1
4
5
6
7
8
9
Removing an expansion card from expansion card riser 2 or 3
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
When removing a card from Riser 3, ensure that the PCIe holder latch is closed.
Steps
1. Disconnect any cables connected to the expansion card.
2.
Lift the expansion card latch out of the slot.
89
3.
Hold the expansion card by its edges, and remove it from the expansion card connector.
4.
If you are removing the card permanently, install a metal filler bracket over the empty expansion slot
opening and close the expansion card latch.
5.
Replace the expansion card latch into the slot.
6.
Close the expansion card locking tabs.
NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal
Communications Commission (FCC) certification of the system. The brackets also keep dust
and dirt out of the system and aid in proper cooling and airflow inside the system.
Figure 34. Removing and installing an expansion card from expansion card riser 2 or 3
1.
expansion card
2.
expansion card latch
3.
expansion card riser
4.
power connector (for GPU cards)
5.
expansion card connector
Next steps
Follow the procedure listed in After working inside your system.
90
Installing an expansion card into the expansion card riser 2 or 3
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Unpack the expansion card and prepare it for installation.
For instructions, see the documentation accompanying the card.
2.
Lift the expansion card latch and remove the filler bracket.
3.
Holding the card by its edges, position the card so that the connector on the expansion card aligns
with the expansion card connector on the riser.
4.
Insert the card-edge connector firmly into the expansion card connector until the card is fully
seated.
5.
Press the touch points to open the expansion card locking tabs.
6.
Replace the expansion card latch.
7.
If applicable, connect the cables to the expansion card.
Next steps
1.
Follow the procedure listed in After working inside your system.
2.
Install any device drivers required for the card as described in the documentation for the card.
Removing an expansion card from the expansion card riser 1
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you follow the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Disconnect any cables connected to the expansion card.
4.
Remove the expansion card riser.
NOTE: The expansion card riser 1 can be used only when both the processors are installed.
Steps
1. Press tab A and rotate the latch clockwise.
2.
Press tab B and rotate the latch downward.
3.
Remove the expansion card from the expansion card riser.
4.
If you are removing the card permanently, install a metal filler bracket over the empty expansion slot
opening, and then close the expansion card latch.
91
5.
Close the latches of tab A and tab B.
NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal
Communications Commission (FCC) certification of the system. The brackets also keep dust
and dirt out of the system and aid in proper cooling and airflow inside the system.
Figure 35. Removing and installing an expansion card from expansion card riser 1
1.
tab A
2.
expansion card riser 1 cage
3.
expansion card connector
4.
tab B
5.
latch
6.
expansion card
Next steps
1.
Install the expansion card riser. For more information, see Installing expansion card risers
2.
Follow the procedure listed in After working inside your system.
Installing an expansion card into the expansion card riser 1
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the expansion card riser.
92
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: The expansion card riser 1 can be used only when both the processors are installed.
Steps
1. Unpack the expansion card and prepare it for installation.
For instructions, see the documentation accompanying the card.
2.
Press tab A and rotate the latch clockwise.
3.
Press tab B and rotate the latch down.
4.
Holding the card by its edges, position the card so that the card-edge connector aligns with the
expansion card connector.
5.
Insert the card-edge connector firmly into the expansion card connector until the card is fully
seated.
6.
Close the latches of tab A and tab B.
Next steps
1.
Install the expansion card riser. For more information, see Installing expansion card risers.
2.
If applicable, connect any cables to the expansion card.
3.
Follow the procedure listed in After working inside your system.
4.
Install any device drivers required for the card as described in the documentation for the card.
Removing the riser 1 blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the expansion card riser.
Steps
Press the tabs on the riser 1 blank and push the riser 1 blank out of the chassis.
93
Figure 36. Removing and installing the riser 1 blank
1.
slot on the chassis
3.
riser 1 blank
2.
tab (2)
Installing the riser 1 blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
To install the riser 1 blank, align the blank with the slot on the chassis and insert it into the chassis
until it clicks into place.
Removing expansion card risers
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
94
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
If installed, remove any expansion card installed on risers 2 and 3.
NOTE: The expansion card riser 1 can be used only when both the processors are installed.
Steps
Holding the slots on the expansion card riser, lift the riser from the riser connector on the system
board.
NOTE: To remove expansion card risers 2 and 3, hold the edges of the expansion card riser.
NOTE: To ensure proper system cooling, the riser 1 blank must be installed in the riser 1 slot.
Remove the riser 1 blank only if you are installing riser 1.
Figure 37. Removing and installing the expansion card riser 1
1.
expansion card riser 1 cage
2.
expansion card riser 1
3.
riser guide-back (right)
4.
riser guide-back (left)
5.
expansion card riser 1 connector
6.
riser guide-front
95
Figure 38. Identifying connectors on the expansion card riser 1
96
1.
expansion card slot 1
3.
expansion card slot 3
2.
expansion card slot 2
Figure 39. Removing and installing the expansion card riser 2
1.
power connector (for GPU cards)
2.
expansion card riser 2
3.
riser guide-back
4.
expansion card riser 2 connector
5.
riser guide-front
97
Figure 40. Identifying connectors on the expansion card riser 2
98
1.
expansion card slot 4
3.
power connector (for GPU cards)
2.
expansion card slot 5
Figure 41. Removing and installing the expansion card riser 3
1.
riser guide-front
2.
power connector (for GPU cards)
3.
expansion card riser 3
4.
riser guide-back
5.
expansion card riser 3 connector
99
Figure 42. Identifying connectors on the expansion card riser 3 (default)
1.
expansion card slot 6
3.
power connector (for GPU cards)
2.
expansion card slot 7
Figure 43. Identifying connectors on the expansion card riser 3 (alternate)
1.
expansion card slot 6
2.
power connector (for GPU cards)
Next steps
1.
If applicable, remove or install an expansion card on the riser.
2.
If applicable, replace the expansion card riser.
3.
Follow the procedure listed in After working inside your system.
100
Installing expansion card risers
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
If applicable, reinstall the expansion card(s) into the expansion card riser 1.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Align the expansion card riser with the connectors and the riser guides on the system board.
2.
Lower the expansion card riser into place until the expansion card riser is fully seated in the
connector.
Next steps
1.
Install the expansion card(s) into the expansion card risers 2 or 3.
2.
Follow the procedure listed in After working inside your system.
3.
Install any device drivers required for the card as described in the documentation for the card.
Internal dual SD module (optional)
Removing an internal SD card
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of
System Setup, the information is replicated from one SD card to another.
Steps
Locate the SD card slot on the internal dual SD module and press the card to release it from the slot.
Next steps
Follow the procedure listed in After working inside your system.
101
Installing an internal SD card
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: To use an SD card with your system, ensure that the Internal SD Card Port is enabled in the
System Setup.
Steps
1. Locate the SD card connector on the internal dual SD module. Orient the SD card appropriately and
insert the contact-pin end of the card into the slot.
NOTE: The slot is keyed to ensure correct insertion of the card.
2.
Press the card into the card slot to lock it into place.
Next steps
Follow the procedure listed in After working inside your system.
Removing the optional internal dual SD module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you follow the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Locate the Internal Dual SD Module (IDSDM) on the system board.
4.
If installed, remove the SD card(s).
Steps
Hold the pull tab and pull the IDSDM out of the chassis.
102
Figure 44. Removing and installing the Internal Dual SD Module (IDSDM)
1.
Internal Dual SD module
2.
LED status indicator (2)
3.
SD card (2)
4.
SD card slot 2
5.
SD card slot 1
6.
IDSDM connector
The following table describes the IDSDM indicator codes:
Convention
IDSDM indicator code
Description
A
Green
Indicates that the card is online.
B
Flashing green
Indicates rebuild or activity.
C
Flashing amber
Indicates card mismatch or that the card has
failed.
D
Amber
Indicates that the card is offline, has failed, or is
write protected.
103
Convention
IDSDM indicator code
Description
E
Not lit
Indicates that the card is missing or is booting.
Next steps
Follow the procedure listed in After working inside your system.
Installing the optional internal dual SD module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you follow the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
Steps
1. Locate the Internal Dual SD Module (IDSDM) connector on the system board. To locate the internal
dual SD module connector, see System board jumpers and connectors.
2.
Align the IDSDM with the connector on the system board.
3.
Push the IDSDM until it is firmly seated on the system board.
Next steps
1.
Install the SD card(s).
NOTE: Temporarily label each SD card with its corresponding slot before removal. Replace the
SD card(s) into the same slots.
2.
Follow the procedure listed in After working inside your system.
Network daughter card
Removing the network daughter card
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
If installed, remove expansion card(s) from the expansion card riser 2.
4.
Keep the #1 Phillips screwdriver handy.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Loosen the captive screws that secure the network daughter card to the system board.
2.
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Hold the network daughter card by the edges on either side of the touch point and lift the card to
remove it from the connector on the system board.
3.
Slide the network daughter card away from the back of the system until the Ethernet connectors are
clear of the slot in the back panel.
4.
Lift the network daughter card out of the chassis.
Figure 45. Removing and installing the Network Daughter Card (NDC)
1.
captive screw socket (2)
2.
connector on the system board
3.
captive screw (2)
4.
touch point (2)
5.
network daughter card
6.
back panel slot for Ethernet connectors
Next steps
1.
Replace the network daughter card. See Installing the network daughter card.
2.
Follow the procedure listed in After working inside your system.
Installing the network daughter card
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
105
3.
If applicable, remove the expansion card(s) in the expansion card riser 2.
4.
Keep the #1 Phillips screwdriver handy.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Angle the card so that the Ethernet connectors fit through the slot in the back panel.
2.
Align the captive screws on the card with the captive screw sockets on the system board.
3.
Press the touch points on the card until the card connector is firmly seated on the system board
connector.
4.
Using a #1 Phillips screwdriver, tighten the captive screws to secure the network daughter card to
the system board.
Next steps
1.
If applicable, install the expansion card(s) in the expansion card riser 2.
2.
Follow the procedure listed in After working inside your system.
Internal USB memory key (optional)
An optional USB memory key installed inside your system can be used as a boot device, security key, or
mass storage device.
To boot from the USB memory key, configure the USB memory key with a boot image and then specify
the USB memory key in the boot sequence in System Setup.
Replacing the internal USB key
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Enable the USB connector in the Internal USB Port option of the Integrated Devices screen of
System Setup.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Locate the USB connector or USB key on the system board.
NOTE: To locate the internal USB connector on the system board, see System board jumpers
and connectors.
2.
If installed, remove the USB key.
3.
Insert the new USB key into the USB connector.
106
Figure 46. Replacing the internal USB key
1.
USB memory key
2.
USB memory key connector
Next steps
1.
Follow the procedure listed in After working inside your system.
2.
While booting, press <F2> to enter System Setup and verify that the USB key is detected by the
system.
System battery
Replacing the system battery
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the cooling shroud.
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the
battery only with the same or equivalent type recommended by the manufacturer. For more
information, see the safety information that shipped with your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Locate the battery socket. For more information, see System Board Connectors.
107
CAUTION: To avoid damage to the battery connector, you must firmly support the connector
while installing or removing a battery.
2.
Place your finger between the securing tabs at the negative side of the battery connector and lift the
battery out of the socket.
Figure 47. Removing the system battery
1.
2.
3.
positive side of the battery connector
system battery
negative side of the battery connector
3.
To install a new system battery, hold the battery with the "+" facing up and slide it under the securing
tabs.
4.
Press the battery into the connector until it snaps into place.
108
Figure 48. Installing the system battery
1.
system battery
2.
positive side of the battery connector
Next steps
1.
Install the cooling shroud.
2.
Follow the procedure listed in After working inside your system.
3.
While booting, press <F2> to enter the System Setup and ensure the battery is operating properly.
4.
Enter the correct time and date in the System Setup Time and Date fields.
5.
Exit System Setup.
Power supply units
Your system supports one of the following:
•
Two 495 W, 750 W, or 1100 W AC power supply modules
•
Two 1100 W DC power supply modules
•
Two 750 W mixed mode power supply modules
NOTE: Titanium power supply unit is nominally rated for 200 V AC to 240 V AC input only.
CAUTION: For AC power supply units, use only power supply units with the Extended Power
Performance (EPP) label on the back. Mixing power supply units from previous generations of
servers can result in a power supply unit mismatch condition or failure to power on.
NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy or
2+0 – without redundancy) is configured in system BIOS. In redundant mode, power is supplied to
the system equally from both PSUs when Hot Spare is disabled. When Hot Spare is enabled, one of
the PSUs will be put into standby when system utilization is low in order to maximize efficiency.
NOTE: If two power supply units are used, they must be of the same maximum output power.
109
Hot spare feature
Your system supports the Hot spare feature that significantly reduces the power overhead associated
with power supply redundancy.
When the Hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The
active PSU supports 100% of the load, thus operating at higher efficiency. The PSU in the sleep state
monitors output voltage of the active PSU. If the output voltage of the active PSU drops, the PSU in the
sleep state returns to an active output state.
If having both PSUs active is more efficient than having one PSU in the sleep state, the active PSU can
also activate the sleeping PSU.
The default PSU settings are as follows:
•
If the load on the active PSU is more than 50%, then the redundant PSU is switched to the active state.
•
If the load on the active PSU falls below 20%, then the redundant PSU is switched to the sleep state.
You can configure the Hot spare feature by using the iDRAC settings. For more information about iDRAC
settings, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals.
Removing the power supply unit blank
If you are installing a second power supply unit (PSU), remove the PSU blank in the bay by pulling the
blank outward.
CAUTION: To ensure proper system cooling, the power supply blank must be installed in the
second PSU bay in a non-redundant configuration. Remove the PSU blank only if you are
installing a second PSU.
110
Figure 49. Removing and installing the PSU blank
1.
PSU blank
2.
PSU bay
Installing the power supply unit blank
Install the power supply unit (PSU) blank only in the second PSU bay.
Align the power supply unit (PSU) blank with the PSU bay and push it into the chassis until it clicks
into place.
Removing an AC power supply unit
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: The system requires one power supply for normal operation. On power-redundant
systems, remove and replace only one power supply at a time in a system that is powered on.
NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with
power supply removal. For information about the cable management arm, see the system’s rack
documentation.
Steps
1. Disconnect the power cable from the power source and from the power supply unit you intend to
remove, and then remove the cables from the strap.
2.
Press the release latch and slide the power supply unit out of the chassis.
111
Figure 50. Removing and installing an AC power supply unit
1.
release latch
2.
power supply unit cable connector
3.
power supply unit
4.
connector
5.
power supply unit handle
Related video
http://www.Dell.com/QRL/Server/PER730/PSU
Installing an AC power supply unit
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Verify that the power supply unit being installed is of the same type and has the same maximum output
power as the existing power supply unit.
NOTE: The maximum output power (shown in watts) is listed on the PSU label.
Steps
1. If installed, remove the power supply unit blank.
2.
Slide the new power supply unit into the chassis until the power supply unit is fully seated and the
release latch snaps into place.
NOTE: If you unlatched the cable management arm, re-latch it. For information about the cable
management arm, see the rack documentation of your system.
3.
112
Connect the power cable to the power supply unit and plug the cable into a power outlet.
CAUTION: When connecting the power cable, secure the cable with the strap.
NOTE: When installing, hot-swapping, or hot-adding a new power supply unit, wait for 15
seconds for the system to recognize the power supply unit and determine its status. The power
supply redundancy may not occur until discovery is complete. Wait until the new power supply
unit is discovered and enabled before you remove the other power supply unit. The powersupply unit status indicator turns green to signify that the power supply unit is functioning
properly.
Wiring instructions for a DC power supply unit
Your system supports up to two –(48–60) V DC power supplies (when available).
WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must
perform all connections to DC power and to safety grounds. Do not attempt connecting to DC
power or installing grounds yourself. All electrical wiring must comply with applicable local or
national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
CAUTION: Wire the unit with copper only, unless otherwise specified, use only 10 American Wire
Gauge (AWG) wire rated minimum 90 ºC for source and return. Protect the –(48–60) V DC (1
wire) with a branch circuit over-current protection rated 50 A for DC with a high interrupt
current rating.
CAUTION: Connect the equipment to a –(48–60) V DC supply source that is electrically isolated
from the AC source (reliably grounded –(48–60) V DC SELV source). Ensure that the –(48–60) V
DC source is efficiently secured to earth (ground).
NOTE: A readily accessible disconnect device that is approved and rated, is incorporated in the field
wiring.
Input requirements
•
Supply voltage: –(48–60) V DC
•
Current consumption: 32 A (maximum)
Kit contents
•
Dell part number 6RYJ9 terminal block or equivalent (1)
•
#6-32 nut equipped with lock washer (1)
Required tools
Wire-stripper pliers, capable of removing insulation from size 10 AWG solid or stranded, insulated copper
wire.
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
Required wires
•
One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC]
•
One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return)
•
One UL 10 AWG, 2 m maximum green/yellow, green with a yellow stripe, stranded wire (safety
ground)
113
Assembling and connecting the safety ground wire
Prerequisites
WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must
perform all connections to DC power and to safety grounds. Do not attempt connecting to DC
power or installing grounds yourself. All electrical wiring must comply with applicable local or
national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
Steps
1. Strip the insulation from the end of the green or yellow wire, exposing approximately 4.5 mm (0.175
inch) of copper wire.
2.
Using a hand-crimping tool (Tyco Electronics, 58433-3 or equivalent), crimp the ring-tongue
terminal (Jeeson Terminals Inc., R5-4SA or equivalent) to the green/yellow wire (safety ground wire).
3.
Connect the safety ground wire to the grounding post on the back of the system by using a #6-32
nut equipped with a locking washer.
Figure 51. Assembling and connecting the safety ground wire
1.
#6-32 nut
2.
spring washer
3.
locking washer
4.
safety ground wire
5.
grounding post
Assembling the DC input power wires
Prerequisites
WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must
perform all connections to DC power and to safety grounds. Do not attempt connecting to DC
power or installing grounds yourself. All electrical wiring must comply with applicable local or
national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
114
Steps
1. Strip the insulation from the ends of the DC power wires, exposing approximately 13 mm (0.5 inch)
of copper wire.
WARNING: Reversing polarity when connecting DC power wires can permanently damage
the power supply or the system.
2.
Insert the copper ends into the mating connectors and tighten the captive screws at the top of the
mating connector using a #2 Phillips screwdriver.
WARNING: To protect the power supply from electrostatic discharge, the captive screws
must be covered with the rubber cap before inserting the mating connector into the power
supply.
3.
Rotate the rubber cap clockwise to fix it over the captive screws.
4.
Insert the mating connector into the power supply.
Figure 52. Assembling the DC input power wires
1.
wire RTN
2.
DC power connector
3.
captive screws (2)
4.
rubber cap
5.
DC power socket
6.
wire –48 V
Removing a DC power supply unit
Prerequisites
WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must
perform all connections to DC power and to safety grounds. Do not attempt connecting to DC
power or installing grounds yourself. All electrical wiring must comply with applicable local or
national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
CAUTION: The system requires one power supply for normal operation. On power-redundant
systems, remove and replace only one power supply at a time in a system that is powered on.
115
NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with
power supply removal. For information about the cable management arm, see the rack
documentation of your system.
Steps
1. Disconnect the power wires from the power source and the connector from the power supply you
intend to remove.
2.
Disconnect the safety ground wire.
3.
Press the release latch and slide the power supply out of the chassis.
Figure 53. Removing and installing a DC power supply
1.
release latch
2.
power supply status indicator
3.
power supply
4.
connector
5.
power supply handle
Installing a DC power supply unit
Prerequisites
WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must
perform all connections to DC power and to safety grounds. Do not attempt connecting to DC
power or installing grounds yourself. All electrical wiring must comply with applicable local or
national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
Steps
1. Verify that both the power supplies are of the same type and have the same maximum output power.
NOTE: The maximum output power (shown in watts) is listed on the PSU label.
2.
If installed, remove the power supply blank.
3.
Slide the new power supply unit into the chassis until the power supply unit is fully seated and the
release latch snaps into place.
116
NOTE: If you have unlatched the cable management arm, relatch it. For information about the
cable management arm, see the system’s rack documentation.
4.
Connect the safety ground wire.
5.
Install the DC power connector in the power supply unit.
CAUTION: When connecting the power wires, ensure that you secure the wires with the strap
to the power supply handle.
6.
Connect the wires to a DC power source.
NOTE: When installing, hot-swapping, or hot-adding a new power supply, wait for 15 seconds
for the system to recognize the power supply and determine its status. The power-supply
status indicator turns green to signify that the power supply is functioning properly.
System board
Removing the system board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may
be prompted to create a recovery key during program or System Setup. Be sure to create and
safely store this recovery key. If you replace this system board, you must supply the recovery key
when you restart your system or program before you can access the encrypted data on your hard
drives.
CAUTION: Do not attempt to remove the TPM plug-in module from the motherboard. Once the
TPM plug-in module is installed, it is cryptographically bound to that specific motherboard. Any
attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it
cannot be re-installed or installed on another motherboard.
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the following:
a.
cooling shroud
b.
cooling fan assembly
c.
hard drive tray (if installed)
d.
power supply unit(s)
e.
all expansion card risers
f.
integrated storage controller card
g.
internal dual SD module
h.
internal USB key (if installed)
i.
PCIe card holder
j.
cable retention bracket
k.
heat sink(s)/heat sink blank(s)
l.
processors(s)/processor blank(s)
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CAUTION: To prevent damage to the processor pins when replacing a faulty system
board, ensure that you cover the processor socket with the processor protective cap.
m.
memory modules and memory module blanks
n.
network daughter card
Steps
1. Disconnect the mini SAS cable from the system board.
2.
Disconnect all cables from the system board.
CAUTION: Take care not to damage the system identification button while removing the
system board from the chassis.
CAUTION: Do not lift the system board by holding a memory module, processor, or other
components.
3.
Hold the system board holder, lift the blue release pin, lift the system board, and then slide it toward
the front of the chassis.
Sliding the system board toward the front of the chassis disengages the connectors from the back of
the chassis slots.
4.
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Lift the system board out of the chassis.
Figure 54. Removing and installing the system board
1.
release pin
3.
system board holder
2.
system board
Next steps
1.
Replace the system board. See, Installing the system board.
2.
Follow the procedure listed in After working inside your system.
Installing the system board
Prerequisites
1.
Ensure that you read the Safety instructions.
119
2.
Follow the procedure listed in Before working inside your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Unpack the new system board assembly.
CAUTION: Do not lift the system board by holding a memory module, processor, or other
components.
CAUTION: Take care not to damage the system identification button while placing the
system board into the chassis.
2.
Hold the touch points and lower the system board into the chassis.
3.
Push the system board toward the back of the chassis until the board clicks into place.
Next steps
1.
Install the Trusted Platform Module (TPM). For information on how to install TPM, Installing the
Trusted Platform Module. For more information on TPM, see Trusted Platform Module.
NOTE: The TPM plug-in module is attached to the system board and cannot be removed. A
replacement TPM plug-in module will be provided for all system board replacements where a
TPM plug-in module was installed.
2.
3.
Replace the following:
a.
cable retention bracket
b.
PCIe card holder
c.
hard drive tray (if applicable)
d.
integrated storage controller card
e.
internal USB key (if applicable)
f.
internal dual SD module
g.
all expansion card risers
h.
heat sink(s)/heat sink blank(s) and processors(s)/processor blank(s)
i.
memory modules and memory module blanks
j.
network daughter card
k.
cooling fan assembly
l.
cooling shroud
m.
power supply unit(s)
Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured
using the cable securing bracket.
4.
Follow the procedure listed in After working inside your system.
5.
Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell
Remote Access Controller User's Guide, at Dell.com/esmmanuals.
6.
Ensure that you:
a.
120
Use the Easy Restore feature to restore the service tag. For more information, see Restoring the
Service Tag by using the Easy Restore feature .
b.
If the service tag is not backed up in the backup flash device, enter the system service tag
manually. For more information, see Entering the system service tag.
c.
Update the BIOS and iDRAC versions.
d.
Re-enable the Trusted Platform Module (TPM). For more information, see Re-enabling the TPM
for TXT users.
Entering the system service tag by using System Setup
If you know the system service tag, use System Setup menu to enter the service tag.
About this task
NOTE: This procedure must be followed if Easy Restore fails to populate the service tag.
Steps
1. Turn on the system.
2.
Press F2 to enter System Setup.
3.
Click service tag Settings.
4.
Enter the service tag.
NOTE: You can enter the service tag only when the service tag field is empty. Ensure that you
enter the correct service tag. After the service tag is entered, it cannot be updated or changed.
5.
Click Ok.
6.
Import your new or existing iDRAC Enterprise license.
For more information, see the Integrated Dell Remote Access Controller User's Guide, at Dell.com/
idracmanuals.
Restoring the Service Tag by using the Easy Restore feature
The Easy Restore feature enables you to restore your system’s Service Tag, license, UEFI configuration,
and the system configuration data after replacing the system board. All data is backed up in a backup
flash device automatically. If BIOS detects a new system board and the Service Tag in the backup flash
device, BIOS prompts the user to restore the backup information.
1.
Turn on the system.
If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS
displays the Service Tag, the status of the license, and the UEFI Diagnostics version.
2.
Perform one of the following steps:
•
Press Y to restore the Service Tag, license, and diagnostics information.
•
Press N to navigate to the Dell Lifecycle Controller based restore options.
•
Press F10 to restore data from a previously created Hardware Server Profile.
After the restore process is complete, BIOS prompts to restore the system configuration data.
3.
Perform one of the following steps:
•
Press Y to restore the system configuration data.
•
Press N to use the default configuration settings.
After the restore process is complete, the system restarts.
121
Trusted Platform Module
The Trusted Platform Module (TPM) is used to generate or store keys, protect or authenticate passwords,
and create or store digital certificates. TPM can also be used to enable the BitLocker hard drive
encryption feature on a Windows Server.
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board.
Once the TPM is installed, it is cryptographically bound to that specific system board. Any
attempt to remove an installed TPM breaks the cryptographic binding, and it cannot be reinstalled or installed on another system board.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be
performed only by Dell certified service technicians.
Installing the Trusted Platform Module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board.
Once the TPM is installed, it is cryptographically bound to that specific system board. Any
attempt to remove an installed TPM breaks the cryptographic binding, and it cannot be reinstalled or installed on another system board.
Ensure that you read the Safety instructions.
Steps
1. Locate the TPM connector on the system board.
2.
Align the edge connectors on the TPM with the slot on the TPM connector.
3.
Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system
board.
4.
Press the plastic bolt until the bolt snaps into place.
122
Figure 55. Installing the TPM
1.
TPM
2.
TPM connector
3.
slot on the TPM connector
4.
plastic bolt
5.
slot on the system board
Re-enabling the TPM for BitLocker users
Initialize the TPM.
For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/
cc753140.aspx.
The TPM Status changes to Enabled, Activated.
Re-enabling the TPM for TXT users
1.
While booting your system, press F2 to enter System Setup.
2.
In the System Setup Main Menu, click System BIOS → System Security Settings.
3.
In the TPM Security option, select On with Pre-boot Measurements.
4.
In the TPM Command option, select Activate.
5.
Save the settings.
6.
Restart your system.
7.
Enter System Setup again.
8.
In the System Setup Main Menu, click System BIOS → System Security Settings.
9.
In the Intel TXT option, select On.
123
Hard drives
Your system supports entry hard drives and enterprise-class hard drives. Entry hard drives are designed
for 5x8 operating environment with less workload rating to drives and enterprise-class drives are
designed for 24x7 operating environment. Selecting the correct drive class will enable the critical areas of
quality, functionality, performance, and reliability to be optimized for the target implementation.
NOTE: Do not mix enterprise-class hard drives with entry hard drives.
Choosing the right drive type depends on the usage pattern. Improper use of entry hard drives (workload
rating exceed 55TB/year) will lead to significant risk and increase the drives failure rate.
For more information on these hard drives, see the 512e and 4Kn Disk Formats whitepaper and 4K Sector
HDD FAQ document at Dell.com/poweredgemanuals.
All hard drives are connected to the system board through the hard drive backplane. Hard drives are
supplied in hot-swappable hard drive carriers that fit in the hard drive slots.
CAUTION: Before attempting to remove or install a hard drive while the system is running, see the
documentation for the storage controller card to ensure that the host adapter is configured
correctly to support hot-swap hard drive removal and insertion.
CAUTION: Do not turn off or restart your system while the hard drive is being formatted. Doing so
can cause a hard drive failure.
Use only hard drives that have been tested and approved for use with the hard drive backplane.
When you format a hard drive, allow enough time for the formatting to be complete. Be aware that highcapacity hard drives can take a long time to format.
Removing a 2.5 inch hard drive blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive
blanks installed.
1.
Ensure that you read the Safety instructions.
2.
If installed, remove the bezel.
Steps
Press the release button and slide the hard drive blank out of the hard drive slot.
124
Figure 56. Removing and installing a 2.5 inch hard drive blank
1.
hard drive blank
2.
release button
Installing a 2.5 inch hard drive blank
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
If installed, remove the front bezel.
Steps
Insert the hard drive blank into the hard drive slot until the release button clicks into place.
Next steps
If applicable, install the front bezel.
Removing a 2.5 inch hard drive blank (back)
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that you read the Safety instructions.
CAUTION: To maintain proper system cooling, all empty hard drive slots must have drive blanks
installed.
Steps
Pull the hard drive blank out until it is free of the hard drive slot.
125
Figure 57. Removing and installing a 2.5 inch hard drive blank (back)
1.
hard drive blank (back)
Installing a 2.5 inch hard drive blank (back)
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
If installed, remove the front bezel.
Steps
Insert the hard drive blank into the hard drive slot until it clicks into place.
Next steps
Follow the procedure listed in After working inside your system.
Removing a 3.5 inch hard drive blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To maintain proper system cooling, all empty hard drive slots must have drive blanks
installed.
1.
Ensure that you read the Safety instructions.
2.
If installed, remove the front bezel.
Steps
Press the release button and slide the blank out of the hard drive slot.
126
Figure 58. Removing and installing a 3.5 inch hard drive blank
1.
hard drive blank
2.
release button
Next steps
If applicable, install the front bezel.
Installing a 3.5 inch hard drive blank
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
If installed, remove the front bezel.
Steps
Insert the hard drive blank into the hard drive slot until the release button clicks into place.
Next steps
If applicable, install the front bezel.
Removing a hot swappable hard drive/SSD
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Ensure that you read the Safety instructions.
2.
If applicable, remove the bezel.
3.
If applicable, remove the system cover to remove hot-swappable drives inside your system. Follow
the procedure listed in Before working inside your system.
4.
Using the management software, prepare the hard drive for removal. If the hard drive is online, the
green activity/fault indicator flashes while the drive is turning off. When the hard drive indicators are
off, the hard drive is ready for removal.
127
For more information, see the documentation for the storage controller.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.
Steps
1. Press the release button to open the hard drive/SSD carrier release handle.
2.
Slide the hard drive carrier/SSD out of the hard drive slot.
CAUTION: To maintain proper system cooling, all empty hard drive/SSD slots must have hard
drive/SSD blanks installed.
3.
If you are not replacing the hard drive/SSD immediately, insert a hard drive/SSD blank in the empty
hard drive slot.
Figure 59. Removing and installing a hot-swappable hard drive/SSD
128
1.
release button
3.
hard drive/SSD carrier handle
2.
hard drive/SSD carrier
Figure 60. Removing and installing a 1.8 inch hot-swappable uSATA SSD carrier
1.
release button
3.
SSD carrier handle
2.
SSD carrier
Related video
http://www.Dell.com/QRL/Server/PER730/HDD
Installing a hot-swap hard drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Use only hard drives that have been tested and approved for use with the hard drive
backplane.
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed.
Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier
can damage the partially installed carrier's shield spring and make it unusable.
CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.
CAUTION: When a replacement hot-swappable hard drive is installed and the system is powered
on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement
hard drive is blank or contains data that you wish to have over-written. Any data on the
replacement hard drive is immediately lost after the hard drive is installed.
129
Steps
1. If a hard drive blank is installed in the hard drive slot, remove it.
2.
Install a hard drive in the hard drive carrier.
3.
Press the release button on the front of the hard drive carrier and open the hard drive carrier handle.
4.
Insert the hard drive carrier into the hard drive slot until the carrier connects with the backplane.
5.
Close the hard drive carrier handle to lock the hard drive in place.
Removing a hard drive from a hard drive carrier
Prerequisites
1.
Keep the #1 Phillips screwdriver handy.
2.
Remove the hard drive carrier from the system.
Steps
1. Remove the screws from the slide rails on the hard drive carrier.
2.
Lift the hard drive out of the hard drive carrier.
Figure 61. Removing and installing a hard drive into a hard drive carrier
1.
screw (4)
3.
hard drive carrier
2.
hard drive
Related video
http://www.Dell.com/QRL/Server/PER730/HDD
Installing a hard drive into a hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
130
Steps
1. Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the
back of the carrier.
2.
Align the screw holes on the hard drive with the screws holes on the hard drive carrier.
When aligned correctly, the back of the hard drive is flush with the back of the hard drive carrier.
3.
Attach the screws to secure the hard drive to the hard drive carrier.
Removing a 1.8 inch hard drive blank
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
If installed, remove the front bezel.
CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive
blanks installed.
Steps
Press the release button and slide the hard drive blank out of the hard drive slot.
Figure 62. Removing and installing a 1.8 inch hard drive blank
1.
hard drive blank
2.
release button
Next steps
If applicable, install the front bezel.
Installing a 1.8 inch hard drive blank
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
If installed, remove the front bezel.
131
Steps
Insert the hard drive blank into the hard drive slot until the release button clicks into place.
Next steps
If applicable, install the front bezel.
Removing a 1.8 inch hard drive from a hard drive carrier
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Remove the hard drive carrier from the system.
Steps
1. Turn the hard drive carrier.
2.
Pull the rails of the hard drive carrier and lift the hard drive out of the hard drive carrier.
Figure 63. Removing and installing a 1.8 hard drive into a hard drive carrier
1.
hard drive carrier
2.
hard drive
Installing a 1.8 inch hard drive into a hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the
back.
132
When aligned correctly, the back of the hard drive is flush with the back of the hard drive carrier.
Hard drive backplane
Depending on your system configuration:
PowerEdge
R730xd supports
2.5 inch (x24) SAS/SATA backplane plus 2.5 inch (x2) SAS/SATA backplane (back) or
2.5 inch (x24) SAS/SATA backplane or
2.5 inch (x24) SAS/SATA, which includes 2.5 inch (x4) Dell PowerEdge Express Flash
(PCIe SSD) backplane plus 2.5 inch (x2) SAS/SATA backplane (back) or
2.5 inch (x24) SAS/SATA, which includes 2.5 inch (x4) Dell PowerEdge Express Flash
(PCIe SSD) backplane or
3.5 inch (x12) SAS/SATA backplane or
3.5 inch (x12) SAS/SATA backplane, 3.5 inch (x4) SAS/SATA backplane on the hard
drive tray plus 2.5 inch (x2) SAS/SATA backplane (back)
3.5 inch (x12) SAS/SATA backplane, plus 2.5 inch (x2) SAS/SATA backplane (back)
1.8 inch (x18) uSATA SSD backplane, 3.5 inch (x8) SAS/SATA backplane plus 2.5 inch
(x2) SAS/SATA backplane (back)
Removing the hard drive backplane
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove the cooling shroud.
4.
Remove the cooling fan assembly.
5.
Remove all hard drives.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives
from the system before removing the backplane.
CAUTION: You must note the number of each hard drive and temporarily label them before
removal so that you can replace them in the same locations.
133
Steps
1. Disconnect the SAS/SATA data, signal, and power cable(s) from the backplane.
2.
Press the release tabs and lift the backplane upward and slide it toward the back of the chassis.
NOTE: To prevent damage to the control panel flex cable, unlatch the blocking tab on the
connector before removing the flex cable. Do not bend the flex cable at the connector. To
unlatch the blocking tab for the x12 backplane, pull the locking tab up. For the x18 and x2
backplanes, rotate the locking tab 90 degrees clockwise.
Figure 64. Removing and installing the 2.5 inch (x24) SAS/SATA backplane
1.
release tab (2)
2.
left ear control panel cable
3.
backplane power cable
4.
hard drive backplane expander
5.
backplane signal cable
6.
hard drive backplane assembly
7.
backplane power cable
8.
mini SAS cable connector (2)
9.
SAS cable (3)
10. control panel cable
11. USB cable
13. hard drive backplane connectors (24)
134
12. right ear control panel flex cable
Figure 65. Cabling diagram—2.5 Inch (x24) SAS/SATA backplane (option 1)
1.
hard drive backplane expander
2.
backplane signal connector 0
3.
backplane signal connector 1
4.
system board
5.
integrated storage controller card
6.
hard drive backplane
135
Figure 66. Cabling diagram—2.5 Inch (x24) SAS/SATA backplane (option 2)
136
1.
hard drive backplane expander
2.
hard drive backplane
3.
backplane signal connector 1
4.
system board
5.
integrated storage controller card
6.
SAS A1 connector
7.
SAS B1 connector
Figure 67. Cabling diagram—2.5 Inch (x24) SAS/SATA backplane (option 3)
1.
hard drive backplane expander
2.
hard drive backplane
3.
system board
4.
backplane signal connector 0
5.
backplane signal connector 1
6.
SSD/PCIe SSD controller card
7.
integrated storage controller card
137
Figure 68. Removing and installing the 3.5 inch (x12) SAS/SATA backplane
1.
release tab (2)
2.
SAS cable A2
3.
SAS cable A1
4.
left ear control panel cable
5.
backplane signal cable
6.
backplane power cable (2)
7.
SAS cable A0/B0
8.
USB cable
9.
control panel cable
10. right ear control panel flex cable
11. hard drive backplane
138
12. hard drive backplane connector (12)
Figure 69. Cabling diagram—3.5 inch (x12) SAS/SATA backplane (option 1)
1.
hard drive backplane
2.
system board
3.
backplane signal connector 0
4.
backplane signal connector 1
5.
integrated storage controller card
139
Figure 70. Cabling diagram—3.5 inch (x12) SAS/SATA backplane (option 2)
140
1.
hard drive backplane
2.
system board
3.
backplane signal connector 0
4.
backplane signal connector 1
5.
hard drive mid plane
6.
integrated storage controller card
7.
backplane signal connector 2
Figure 71. Removing and installing the 1.8 Inch (x18) SAS/SATA backplane
1.
release pin
2.
left ear control panel cable
3.
SAS A2 cable
4.
backplane signal cable
5.
control panel cable
6.
backplane power cable
7.
USB cable
8.
mini SAS connector (2)
9.
SAS cable (2)
10. right ear control panel flex cable
11. hard drive backplane assembly
12. hard drive backplane expander
13. control panel connector
14. backplane power connector
15. SAS A2 connector
16. hard drive backplane connector (18)
141
Figure 72. Cabling diagram—1.8 Inch (x18) SAS/SATA backplane
1.
hard drive backplane expander
2.
system board
3.
backplane signal connector 0
4.
backplane signal connector 1
5.
integrated storage controller card
6.
hard drive backplane
Next steps
1.
Replace the hard drive backplane. See .
2.
Follow the procedure listed in After working inside your system.
142
Installing the hard drive backplane
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To prevent damage to the control panel flex cable, do not bend the control panel flex
cable after it is inserted into the connector.
Steps
1. Use the hooks on the chassis as guides to align the hard drive backplane.
2.
Lower the hard drive backplane until the release tabs snap into place.
3.
Connect the SAS/SATA/SSD data, signal, and power cable(s) to the backplane.
Next steps
1.
Replace the cooling fan assembly.
2.
Replace the cooling shroud.
3.
Install the hard drives in their original locations.
4.
Follow the procedure listed in After working inside your system.
Removing the optional hard drive backplane (back)
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Remove both hard drives.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives
from the system before removing the backplane.
CAUTION: You must note the number of each hard drive and temporarily label them before
removal so that you can replace them in the same locations.
Steps
1. Disconnect all the cables from the backplane.
2.
Lift the release pin and slide the backplane toward the front of the chassis.
3.
Lift the backplane to remove it from the chassis.
143
Figure 73. Removing and installing the optional 2.5 inch (x2) hard drive backplane
1.
SAS cable
2.
release pin
3.
hard drive connector (2)
4.
power cable
5.
backplane signal cable
Installing the optional hard drive backplane (back)
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
144
Steps
1. Align the notches on the backplane with the notches on the chassis.
2.
Lift the release pin and slide the backplane toward the back of the chassis until firmly seated.
3.
Release the release pin to lock the backplane to the chassis.
4.
Reconnect all the cables to the backplane.
Next steps
1.
Install both the hard drives in their original location.
2.
Follow the procedure listed in After working inside your system.
SD vFlash media card (optional)
An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port
card. It provides persistent on-demand local storage and a custom deployment environment that enables
automation of server configuration, scripts, and imaging. It emulates USB device(s). For more information,
see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Replacing an SD vFlash media card
1.
Locate the SD vFlash media slot on the system.
2.
To remove the SD vFlash media card, push the card inward to release it, and pull the card from the
card slot.
Figure 74. Removing and installing the SD vFlash media card
1.
3.
SD vFlash media card
2.
SD vFlash media card slot
To install an SD vFlash media card, with the label side facing up, insert the contact-pin end of the SD
vFlash media card into the card slot on the module.
NOTE: The slot is keyed to ensure correct insertion of the card.
4.
Press the card inward to lock it into the slot.
145
Removing the vFlash media unit
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Remove the screw securing the vFlash media unit to the chassis.
2.
Remove the cable from the vFlash media unit and the backplane.
3.
Slide the vFlash media unit toward the front of chassis and lift it out of the system.
Figure 75. Removing and installing the vFlash media unit
146
1.
cable
2.
screw
3.
vFlash media unit
4.
vFlash media slot
5.
standoff
Next steps
Follow the procedure listed in After working inside your system.
Installing the vFlash media unit
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Slide in and align the vFlash media unit with the vFlash media slot on the back of the chassis.
2.
Connect the cable to the vFlash media unit.
3.
Replace the screw securing the vFlash media unit to the chassis.
Next steps
Follow the procedure listed in After working inside your system.
Control panel assembly
Removing the control panel
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Keep the T15 Torx screwdriver handy.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Do not use excessive force when removing the control panel cable as it can damage
the connectors.
Steps
1. Disconnect the control panel cable from the hard drive backplane by pulling on the plastic pull tab.
2.
Remove the screws that secure the control panel to the chassis.
3.
Fold the plastic pull tab close to the connector.
4.
Pull out the control panel cable as you guide the connector and the plastic pull tab through the
channel on the chassis.
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Figure 76. Removing and installing the control panel
1.
screw (3)
2.
control panel
3.
hard-drive backplane
4.
connector
5.
plastic pull tab
Next steps
1.
Replace the control panel. See Installing the control panel .
2.
Follow the procedure listed in After working inside your system.
Installing the control panel
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Keep the T15 Torx screwdriver handy.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
148
Steps
1. Fold the PPID label around the cable.
2.
Fold the pull tab close to the connector and guide the connector and pull tab into the channel.
3.
Push the cable until the cable passes completely through the channel.
4.
Tighten the screws to secure the control panel to the chassis.
NOTE: You must route the cable properly to prevent it from being pinched or crimped.
5.
Connect the cable connector to the hard drive backplane by pushing on the center of the
connector.
Next steps
Follow the procedure listed in After working inside your system.
Removing the I/O panel
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Keep the T15 Torx screwdriver handy.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To prevent damage to the I/O cable, you must release the locking tab before removing
or installing the I/O cable from the connector on the hard drive backplane.
Steps
1. Rotate the locking tab on the I/O cable connector clockwise 90 degrees to release the lock.
For more information on the locking tab, see Removing the hard drive backplane .
2.
Disconnect the I/O cable from the backplane.
3.
Remove the screws securing the I/O panel to the chassis.
4.
Pull out the I/O panel cable through the channel on the chassis.
149
Figure 77. Removing and installing the I/O panel
1.
I/O panel cable
2.
hard drive backplane
3.
screw (3)
4.
I/O panel
5.
chassis
Next steps
1.
Replace the I/O panel. See Installing the I/O panel .
2.
Follow the procedure listed in After working inside your system.
Installing the I/O panel
Prerequisites
1.
Ensure that you read the Safety instructions.
2.
Follow the procedure listed in Before working inside your system.
3.
Keep the T15 Torx screwdriver handy.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
150
Steps
1. Fold the PPID label around the cable.
2.
Push the cable until the cable passes completely through the channel.
CAUTION: To prevent damage to the I/O cable, you must release the locking tab before
removing or installing the I/O cable from the connector on the hard drive backplane.
3.
If locked, rotate the locking tab on the I/O cable connector clockwise 90 degrees to release the lock.
4.
Connect the I/O panel cable to the connector on the hard drive backplane.
5.
Rotate the locking tab on the I/O cable connector counter clockwise 90 degrees to secure the lock.
6.
Tighten the screws to secure the control panel to the chassis.
NOTE: You must route the cable properly to prevent it from being pinched or crimped.
Next steps
Follow the procedure listed in After working inside your system.
151
Troubleshooting your system
5
Safety first—for you and your system
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Troubleshooting system startup failure
If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot
Manager, the system stops responding. To avoid this, you must boot to the same boot mode in which
you installed the operating system.
For all other startup issues, note the system messages that appear on the screen.
Troubleshooting external connections
Before troubleshooting any external devices, ensure that all external cables are securely attached to the
external connectors on your system before troubleshooting any external devices.
Troubleshooting the video subsystem
Steps
1.
Check the power connections to the monitor.
2.
Check the video interface cabling from the system to the monitor.
3.
Run the appropriate diagnostic test.
If the tests run successfully, the problem is not related to video hardware.
Next steps
If the tests fail, see Getting Help.
Troubleshooting a USB device
Prerequisites
NOTE: Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to
step 7.
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Steps
1.
Disconnect the keyboard and/or mouse cables from the system and reconnect them.
2.
If the problem persists, connect the keyboard and/or mouse to another USB port on the system.
3.
If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning
USB ports are enabled.
NOTE: Older operating systems may not support USB 3.0.
4.
Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved.
5.
In iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic or
Standard OS Use.
6.
If the problem is not resolved, replace the keyboard and/or mouse with a known working keyboard
or mouse.
If the problem is not resolved, proceed to step 7 to troubleshoot other USB devices attached to the
system.
7.
Turn off all attached USB devices, and disconnect them from the system.
8.
Restart the system.
9.
If your keyboard is functioning, enter System Setup, verify that all USB ports are enabled on the
Integrated Devices screen. If your keyboard is not functioning, use remote access to enable or
disable the USB options.
10. Check if USB 3.0 is enabled in System Setup. If it is enabled, disable it and restart your system.
11. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the
BIOS to the default settings.
12. In the IDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic
or Standard OS Use.
13. Reconnect and turn on each USB device one at a time.
14. If a USB device causes the same problem, turn off the device, replace the USB cable with a known
good cable, and turn on the device.
Next steps
If all troubleshooting fails, see Getting Help.
Troubleshooting iDRAC Direct (USB XML configuration)
For information on USB storage device and server configuration, see the Integrated Dell Remote Access
Controller User's Guide at Dell.com/esmmanuals.
Steps
1.
Ensure that your USB storage device is connected to the front USB Management Port, identified by
icon.
2.
Ensure that your USB storage device is configured with an NTFS or an FAT32 file system with only
one partition.
3.
Verify that the USB storage device is configured correctly. For more information about configuring
the USB storage device, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/
esmmanuals.
4.
In the iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic
or iDRAC Direct Only.
5.
Ensure that the iDRAC Managed: USB XML Configuration option is either Enabled or Enabled only
when the server has default credential settings.
6.
Remove and reinsert the USB storage device.
153
7.
If import operation does not work, try with a different USB storage device.
Next steps
If all troubleshooting fails, see Getting help.
Troubleshooting iDRAC Direct (Laptop connection)
For information on USB laptop connection and server configuration, see the Integrated Dell Remote
Access Controller User's Guide at Dell.com/esmmanuals.
Steps
1.
Ensure that your laptop is connected to the front USB Management Port, identified by
a USB Type A/A cable.
2.
In the iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic
or iDRAC Direct Only.
3.
If the laptop is running the Windows operating system, ensure that the iDRAC Virtual USB NIC device
driver is installed.
4.
If the driver is installed, ensure that you are not connected to any network through WiFi or cabled
ethernet, as iDRAC Direct uses a non-routable address.
icon with
Next steps
If all troubleshooting fails, see Getting help.
Troubleshooting a serial I/O device
Steps
1. Turn off the system and any peripheral devices connected to the serial port.
2.
Swap the serial interface cable with a known working cable, and turn on the system and the serial
device.
3.
Turn off the system and the serial device, and swap the serial device with a compatible device.
4.
Turn on the system and the serial device.
If the problem is resolved, replace the interface cable with a known working cable.
Next steps
If the problem persists, see Getting Help.
Troubleshooting an NIC
Steps
1. Run the appropriate diagnostic test. For more information, see Using system diagnostics for the
available diagnostic tests.
2.
Restart the system and check for any system messages pertaining to the NIC controller.
3.
Check the appropriate indicator on the NIC connector:
•
If the link indicator does not glow, the cable connected might be disengaged.
•
If the activity indicator does not glow, the network driver files might be damaged or missing.
Install or replace the drivers as necessary. For more information, see the NIC documentation.
•
154
If applicable, change the autonegotiation setting.
4.
• If the problem persists, use another connector on the switch or hub.
Ensure that the appropriate drivers are installed and the protocols are bound. For more information,
see the NIC documentation.
5.
Enter System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen.
6.
Ensure that all the NICs, hubs, and switches on the network are set to the same data transmission
speed and duplex. For more information, see the documentation for each network device.
7.
Ensure that all network cables are of the proper type and do not exceed the maximum length.
Next steps
If all troubleshooting fails, see Getting Help.
Troubleshooting a wet system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the system cover.
3.
Remove the following components from the system:
•
hard drives
•
hard drive backplane
•
USB memory key
•
hard drive tray
•
cooling shroud
•
expansion card risers (if present)
•
expansion cards
•
power supply unit(s)
•
cooling fan assembly (if present)
•
cooling fans
•
processor(s) and heat sink(s)
4.
• memory modules
Let the system dry thoroughly for at least 24 hours.
5.
Reinstall the components you removed in step 3 except the expansion cards.
6.
Install the system cover.
7.
Turn on the system and attached peripherals.
If the system does not start properly, see Getting Help.
8.
If the system starts properly, shut down the system, and reinstall all the expansion cards that you
removed.
9.
Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
155
Next steps
If the tests fail, see Getting Help.
Troubleshooting a damaged system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the system cover.
3.
Ensure that the following components are properly installed:
•
cooling shroud
•
expansion card risers (if present)
•
expansion cards
•
power supply(s)
•
cooling fan assembly (if present)
•
cooling fans
•
processor(s) and heat sink(s)
•
memory modules
•
hard drive carriers
4.
• hard drive backplane
Ensure that all cables are properly connected.
5.
Install the system cover.
6.
Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
Next steps
If the tests fail, see Getting Help.
Troubleshooting the system battery
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may
lose its system configuration information. This situation is caused by a defective battery.
NOTE: Some software may cause the system time to speed up or slow down. If the system seems
to operate normally except for the time set in System Setup, the problem may be caused by a
software, rather than by a defective battery.
156
Steps
1. Re-enter the time and date in System Setup.
2.
Turn off the system, and disconnect it from the electrical outlet for at least an hour.
3.
Reconnect the system to the electrical outlet, and turn on the system.
4.
Enter System Setup.
If the date and time displayed in System Setup are not correct, check the System Error Log (SEL) for
system battery messages.
Next steps
If the problem persists, see Getting Help.
Troubleshooting power supply units
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Troubleshooting power source problems
1.
Press the power button to ensure that your system is turned on. If the power indicator does not glow
when the power button is pressed, press the power button firmly.
2.
Plug in another working PSU to ensure that the system board is not faulty.
3.
Ensure that no loose connections exist.
For example, loose power cables.
4.
Ensure that the power source meets applicable standards.
5.
Ensure that there are no short circuits.
6.
Have a qualified electrician check the line voltage to ensure that it meets the required specifications.
Power supply unit problems
1.
Ensure that no loose connections exist.
For example, loose power cables.
2.
Ensure that the power supply handle/LED indicates that the power supply is working properly.
3.
If you have recently upgraded your system, ensure that the power supply unit has enough power to
support the new system.
4.
If you have a redundant power supply configuration, ensure that both the power supply units are of
the same type and wattage.
If the LED You may have to upgrade to a higher wattage power supply unit.
5.
Ensure that you use only power supply units with the Extended Power Performance (EPP) label on
the back.
6.
Reseat the power supply unit.
NOTE: After installing a power supply unit, allow several seconds for the system to recognize
the power supply unit and determine if it is working properly.
If the problem persists, see Getting Help.
157
Troubleshooting cooling problems
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that the following conditions exist:
•
System cover, cooling shroud, EMI filler panel, or back-filler bracket is not removed.
•
Ambient temperature is not too high.
•
External airflow is not obstructed.
•
A cooling fan is not removed or has not failed.
•
The expansion card installation guidelines have been followed.
Additional cooling can be added by one of the following methods:
From the iDRAC Web GUI:
1.
Click Hardware → Fans → Setup.
2.
From the Fan Speed Offset drop-down list, select the cooling level needed or set the minimum fan
speed to a custom value.
From F2 System Setup
1.
Select iDRAC Settings → Thermal, and set a higher fan speed from the fan speed offset or minimum
fan speed.
From RACADM commands
1.
Run the command racadm help system.thermalsettings
For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/
idracmanuals.
Troubleshooting cooling fans
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system’s
management software, allowing you to easily identify and replace the proper fan by noting the fan
numbers on the cooling fan assembly.
Steps
1. Remove the system cover.
2.
158
Reseat the fan or the fan's power cable.
3.
Install the system cover.
4.
Restart the system.
Next steps
If the problem persists, see Getting Help.
Troubleshooting system memory
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. If the system is operational, run the appropriate system diagnostic test. See Using system diagnostics
for the available diagnostic tests.
If the diagnostics tests indicate a fault, follow the corrective actions provided by the diagnostic tests.
2.
If the system is not operational, turn off the system and attached peripherals, and unplug the system
from the power source. Wait at least for 10 seconds, and then reconnect the system to the power
source.
3.
Turn on the system and attached peripherals, and note the messages on the screen.
If an error message is displayed indicating a fault with a specific memory module, go to step 12.
4.
Enter System Setup, and check the system memory setting. Make any changes to the memory
settings, if needed.
If the memory settings match the installed memory but the problem still persists, go to step 12.
5.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
6.
Remove the system cover.
7.
Check the memory channels and ensure that they are populated correctly.
NOTE: See the system event log or system messages for the location of the failed memory
module. Reinstall the memory device.
8.
Reseat the memory modules in their sockets.
9.
Install the system.
10. Enter System Setup and check the system memory setting.
If the problem is not resolved, proceed with step 11.
11. Remove the system cover.
12. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace
the module with a known working memory module.
13. To troubleshoot an unspecified faulty memory module, replace the memory module in the first
DIMM socket with a module of the same type and capacity.
If an error message is displayed on the screen, this may indicate a problem with the installed DIMM
type(s), incorrect DIMM installation, or defective DIMM(s). Follow the on-screen instructions to
resolve the problem.
14. Install the system cover.
15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the
front of the system.
159
16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed.
Next steps
If the problem persists after all memory modules have been checked, see Getting Help.
Troubleshooting an internal USB key
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.
2.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3.
Remove the system cover.
4.
Locate the USB key and reseat it.
5.
Install the system cover.
6.
Turn on the system and attached peripherals, and check if the USB key is functioning.
7.
If the problem is not resolved, repeat step 2 and step 3.
8.
Insert a known working USB key.
9.
Install the system cover.
Next steps
If the problem is not resolved, see Getting Help.
Troubleshooting an SD card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch
is turned on, the SD card is not writable.
Steps
1. Enter System Setup, and ensure that the Internal SD Card Port is enabled.
2.
Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
3.
Remove the system cover.
NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the
system. On the next restart, the system displays a message indicating the failure. If redundancy
is enabled at the time of SD card failure, a critical alert will be logged and chassis health will
degrade.
160
4.
Replace the failed SD card with a new SD card.
5.
Install the system cover.
6.
Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
7.
Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy
modes are set to the required modes.
Verify that the correct SD slot is set as Primary SD Card.
8.
Check if the SD card is functioning properly.
9.
If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the
system will prompt you to perform a rebuild.
NOTE: The rebuild will always be sourced from the primary SD card to the secondary SD card.
Troubleshooting a hard drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you
proceed, back up all files on the hard drive.
Steps
1. Run the appropriate diagnostic test. For more information, see Using system diagnostics.
Depending on the results of the diagnostics test, proceed as needed through the following steps.
2.
If your system has a RAID controller and your hard drives are configured in a RAID array, perform the
following steps:
a. Reboot the system and press <F10> during system startup to run the Dell Lifecycle Controller, and
then run the Hardware Configuration wizard to check the RAID configuration.
See the Dell Lifecycle Controller documentation or online help for information on RAID
configuration.
b. Ensure that the hard drive(s) are configured correctly for the RAID array.
c. Take the hard drive offline and reseat the drive.
d. Exit the configuration utility and allow the system to boot to the operating system.
3.
Ensure that the required device drivers for your controller card are installed and are configured
correctly. See the operating system documentation for more information.
4.
Reboot the system and enter System Setup.
5.
Verify that the controller is enabled and the drives are displayed in System Setup.
Next steps
If the problem persists, try troubleshooting the expansion cards or see Getting Help.
161
Troubleshooting a storage controller
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: When troubleshooting a SAS or PERC controller, see the documentation for your operating
system and the controller.
1.
Run the appropriate diagnostic test. For more information, see Using system diagnostics.
2.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3.
Remove the system cover.
4.
Verify that the installed expansion cards are compliant with the expansion card installation
guidelines.
5.
Ensure that each expansion card is firmly seated in its connector.
6.
Install the system cover.
7.
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
8.
If the problem is not resolved, turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
9.
Remove the system cover.
10. Remove all expansion cards installed in the system.
11.
Install the system cover.
12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13. Run the appropriate diagnostic test. For more information, see Using system diagnostics. If the tests
fail, see Getting Help.
14. For each expansion card you removed in step 10, perform the following steps:
a.
Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b.
Remove the system cover.
c.
Reinstall one of the expansion cards.
d.
Install the system cover.
e.
Run the appropriate diagnostic test. For more information, see Using system diagnostics.
If the tests fail, see Getting Help.
Troubleshooting expansion cards
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: When troubleshooting an expansion card, you also have to see the documentation for your
operating system and the expansion card.
162
Steps
1. Run the appropriate diagnostic test. For more information, see Using system diagnostics.
2.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3.
Remove the system cover.
4.
Ensure that each expansion card is firmly seated in its connector.
5.
Install the system cover.
6.
Turn on the system and attached peripherals.
7.
If the problem is not resolved, turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
8.
Remove the system cover.
9.
Remove all expansion cards installed in the system.
10. Install the system cover.
11. Run the appropriate diagnostic test. For more information, see Using system diagnostics.
If the tests fail, see Getting Help.
12. For each expansion card you removed in step 8, perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
e. Run the appropriate diagnostic test. For more information, see Using system diagnostics.
13. If the problem persists, see Getting Help.
Troubleshooting processors
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Run the appropriate diagnostics test. See Using system diagnostics for available diagnostic tests.
2.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3.
Remove the system cover.
4.
Ensure that the processor and heat sink are properly installed.
5.
Install the system cover.
6.
Run the appropriate diagnostic test. For more information, see Using system diagnostics.
7.
If the problem persists, see Getting Help.
163
System messages
For a list of event and error messages generated by the system firmware and agents that monitor system
components, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals
> OpenManage software.
Warning messages
A warning message alerts you to a possible problem and prompts you to respond before the system
continues a task. For example, before you format a hard drive, a message warns you that you may lose all
data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing
y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating system. For more
information, see the documentation that accompanied the operating system or application.
Diagnostic messages
The system diagnostic utilities may issue messages if you run diagnostic tests on your system. For more
information about system diagnostics, see Using system diagnostics.
Alert messages
The systems management software generates alert messages for your system. Alert messages include
information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For
more information, see the systems management software documentation.
164
Using system diagnostics
6
If you experience a problem with your system, run the system diagnostics before contacting Dell for
technical assistance. The purpose of running system diagnostics is to test your system hardware without
requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service
and support personnel can use the diagnostics results to help you solve the problem.
Dell Embedded System Diagnostics
NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System
Assessment (ePSA) diagnostics.
The Embedded System Diagnostics provides a set of options for particular device groups or devices
enabling you to:
•
Run tests automatically or in an interactive mode
•
Repeat tests
•
Display or save test results
•
Run thorough tests to introduce additional test options to provide extra information about the failed
device(s)
•
View status messages that inform you if tests are completed successfully
•
View error messages that inform you of problems encountered during testing
When to use the Embedded System Diagnostics
If a major component or device in the system does not operate properly, running the Embedded System
Diagnostics may indicate component failure.
Running the Embedded System Diagnostics from Boot Manager
1.
When the system is booting, press F11.
2.
Use the up and down arrow keys to select System Utilities → Launch Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the
system. The diagnostics starts executing the tests on all the detected devices.
Running the Embedded System Diagnostics from the Dell Lifecycle
Controller
1.
As the system boots, press <F11>.
2.
Select Hardware Diagnostics → Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the
system. The diagnostics starts executing the tests on all the detected devices.
165
System diagnostics controls
Menu
Description
Configuration
Displays the configuration and status of all detected devices.
Results
Displays the results of all tests that are executed.
System health
Provides the current overview of the system performance.
Event log
Displays a time-stamped log of the results of all tests run on the system. This is
displayed if at least one event description is recorded.
166
Jumpers and connectors
7
System board jumper settings
Table 6. System board jumper settings
Jumper
PWRD_EN
Setting
Description
The password reset feature is enabled (pins 2–4).
BIOS local access is unlocked at the next AC
power cycle.
The password reset feature is disabled (pins 4–6).
NVRAM_CLR
The configuration settings are retained at the next
system boot (pins 3–5).
The configuration settings are cleared at system
boot (pins 1–3).
167
System board jumpers and connectors
Figure 78. System board jumpers and connectors
Item
Connector
Description
1
J_BP_SIG1
Backplane signal connector 1
2
J_PS_2
PSU 2 connector
3
J_BP_SIG0
Backplane signal connector 0
4
J_BP0
Backplane power connector 0
5
J_SATA_CD
Optical drive SATA connector
6
J_SATA_TBU
Tape backup unit SATA connector
7
J_TBU
Tape backup unit power connector
8
J_PS_1
PSU 1 connector
9
J_IDSDM
Internal dual SD module connector
10
J_NDC
Network daughter card connector
168
Item
Connector
Description
11
J_USB
USB connector
12
J_VIDEO_REAR
Video connector
13
J_COM1
Serial connector
14
J_IDRAC_RJ45
iDRAC8 connector
15
J_CYC
System identification connector
16
CYC_ID
System identification button
17
J_TPM_MODULE
Trusted Platform Module connector
18
J_RISER_2AX
Riser 3 connector
19
J_RISER_1AX
Riser 1 connector
20
J_RISER_2BX
Riser 2 connector
21
J_RISER_1BX
Riser 1 connector
22
J_RISER_3AX
Riser 3 connector
23
J_QS
Quick Sync bezel connector
24
J_RISER_3BX
Riser 3 connector
25
J_SATA_B
Internal SAS connector
26
J_STORAGE
Mini PERC connector
27
J_USB_INT
Internal USB connector
28
J_SATA_A
Internal SAS connector
29
BAT
Battery connector
30
CPU 2
Processor 2 socket
31
J_BP3
Backplane power connector 3
32
B10, B6, B2, B9, B5, B1
Memory module sockets
33
J_BP_SIG2
Backplane signal connector 2
34
J_FAN2U_6
Cooling fan connector
35
J_FAN2U_5
Cooling fan connector
36
J_BP2
Backplane power connector 2
37
B3, B7, B11, B4, B8, B12
Memory module sockets
38
J_FAN2U_4
Cooling fan connector
39
A10, A6, A2, A9, A5, A1
Memory module sockets
40
J_FAN2U_3
Cooling fan connector
41
J_BP1
Backplane power connector
42
J_FAN2U_2
Cooling fan connector
43
A3, A7, A11, A4, A8, A12
Memory module sockets
169
Item
Connector
Description
44
J_FAN2U_1
Cooling fan connector
45
J_CTRL_PNL
Control panel signal connector
46
CPU 1
Processor 1 socket
47
J_FP_USB
Front panel USB connector
Disabling a forgotten password
The software security features of your system include a system password and a setup password. The
password jumper enables these password features or disables them and clears any password(s) currently
in use.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
2.
Remove the system cover.
3.
Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4.
4.
Install the system cover.
The existing passwords are not disabled (erased) until the system boots with the jumper on pins 2
and 4. However, before you assign a new system and/or setup password, you must move the jumper
back to pins 4 and 6.
NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 4, the
system disables the new password(s) the next time it boots.
5.
Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
6.
Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
7.
Remove the system cover.
8.
Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6.
9.
Install the system cover.
10. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
11. Assign a new system and/or setup password.
170
Technical specifications
8
Processor
Processor type
One or two Intel Xeon processor E5-2600 v3
product family
Power
AC power supply unit (PSU) per power supply
Wattage
495 W, 750 W, or 1100 W
Heat dissipation
1908 BTU/hr maximum (495 W PSU)
NOTE: Heat dissipation is calculated using
the power supply unit wattage rating.
2891 BTU/hr maximum (750 W PSU)
2843 BTU/hr maximum (750 W Titanium PSU)
4100 BTU/hr maximum (1100 W PSU)
4416 BTU/hr maximum (DC 1100 W PSU)
2891 BTU/hr maximum (750 W mixed mode PSU)
Voltage
100–240 V AC, autoranging, 50/60 Hz
NOTE: This system is also designed to be
or
connected to IT power systems with a phase
200–240 V AC, autoranging, 50/60 Hz, for 750 W
to phase voltage not exceeding 230 V.
Titanium power supply
DC power supply (per power supply)
Wattage
1100 W or 750 W (Platinum power supply for
China only)
Heat dissipation
4416 BTU/hour maximum
NOTE: Heat dissipation is calculated using
the power supply wattage rating.
Voltage
–(48–60) V DC
NOTE: This system is also designed to be
connected to IT power systems with a phase
to phase voltage not exceeding 230 V.
System battery
CR 2032 3.0-V lithium coin cell
171
Expansion Bus
Bus type
PCI Express Generation 3
Expansion cards
For a list of supported expansion cards, see
Expansion card installation guidelines.
Expansion slots using riser card:
Riser 1
(Slot 1) One half-height, low-profile x8 link
(Slot 2) One half-height, low-profile x8 link
(Slot 3) One half-height, low-profile x8 link
Riser 2
(Slot 4) One full-height, full-length x16 link
NOTE: To use slots 1 through 4, both the
processors must be installed.
(Slot 5) One full-height, full-length x8 link
Riser 3 (default)
(Slot 6) One full-height, full-length x16 link
Memory
Architecture
1333 MT/s, 1600 MT/s, 1866 MT/s or 2133 MT/s
DDR4 registered, load-reduced Error Correcting
Code (ECC) DIMMs
Support for advanced ECC or memory optimized
operation
Memory module sockets
Twenty-four 288-pin
Memory module capacities
LRDIMMs
32 GB or 64 GB quad-ranked
RDIMMs
4 GB single-ranked, 8 GB, 16 GB or 32 GB dualranked
Minimum RAM
4 GB with a single processor
8 GB with dual processors (minimum one
memory module per processor)
Maximum RAM
Up to 1536 GB with dual processors
Up to 786 GB with a single processor
Drives
Hard drives
Twelve plus two–hard drive systems
172
Up to twelve 3.5 inch and two optional 2.5 inch backaccessible, internal, hot-swappable SAS, SATA, SAS/SATA
SSD, or Nearline SAS drives in hard drive slots 0 through 11
and 12 through 13.
Drives
or
Twelve plus two and four–hard drive
systems
Up to twelve 3.5 inch and optional two 2.5 inch backaccessible and four 3.5 inch (in the hard drive tray), internal,
hot-swappable SAS, SATA, SAS/SATA SSD, or Nearline SAS
drives in hard drive slots 0 through 11 and 12 through 15.
Twenty-four plus two–hard drive
systems
Up to twenty-four and two optional 2.5 inch backaccessible, internal, hot-swappable SAS, SATA, SAS/SATA
SSD, or Nearline SAS drives in hard drive slots 0 through 23
and 24 to 25.
Or
Up to twenty 2.5 inch, internal, hot-swappable SAS, SATA,
SAS/SATA SSD, or Nearline SAS drives in hard drive slots 0
through 19, and up to four 2.5 inch Dell PowerEdge Express
Flash devices (PCIe SSDs) in slots 20 to 23 and two optional
2.5 inch back-accessible SAS, SATA, SAS/SATA SSD or
Nearline SAS hard drives in hard drive slots 24 and 25.
Twenty eight hard drive systems
Up to eighteen 1.8 inch, internal, hot-swappable uSATA
SSD drives in hard drive slots 0 through 17, up to eight 3.5
inch, internal, hot-swappable SAS, SATA, SAS/SATA SSD, or
Nearline SAS drives in hard drive slots 18 through 25, and
two 2.5 inch back-accessible SAS, SATA, SAS/SATA SSD, or
Nearline SAS drives in hard drive slots 26 through 27.
Connectors
Back
NIC
Four 1 Gbps, two 1 Gbps plus two 10 Gbps, or four
10 Gbps
Serial
9-pin, DTE, 16550-compatible
USB
Two 4-pin, USB 3.0-compliant
Video
15-pin VGA
External vFlash card
One flash memory card slot with iDRAC8
Enterprise card
NOTE: The card slot is available for use only if
the iDRAC8 Enterprise license is installed on
your system.
Front
USB
One 4-pin, USB 2.0-compliant
One USB management port/iDRAC Direct
Video
15-pin VGA
173
Connectors
Internal
USB
One 4-pin, USB 3.0-compliant
Internal Dual SD Module
Two optional flash memory card slots with the
internal SD module
NOTE: One card slot is dedicated for
redundancy.
Video
Video type
Matrox G200eR2
Video memory
16 MB
Physical
Height
8.73 cm (3.44 inch)
Width
48.2 cm (18.98 inch)
Depth
75.58 cm (29.75 inch)
Maximum configuration weight
•
•
•
30.4 kg (67.02 lb) (2.5-inch hard drive systems)
36.5 kg (80.47 lb) (3.5-inch hard drive systems)
33.2 kg (73.19 lb) (3.5 inch plus 1.8-inch hard
drive systems)
Empty weight
•
•
•
19 kg (41.89 lb) (2.5-inch hard drive systems)
23.2 kg (51.15 lb) (3.5-inch hard drive systems)
21 kg (46.29 lb) (3.5 inch plus 1.8-inch hard
drive systems)
Environmental specifications
NOTE: For additional information about environmental measurements for specific system
configurations, see Dell.com/environmental_datasheets.
Temperature
Storage
–40°C to 65°C (–40°F to 149°F)
Continuous operation (for altitude less than 950 10°C to 35°C (50°F to 95°F) with no direct
m or 3117 ft)
sunlight on the equipment.
For information on restrictions, see the Standard
operating temperature section.
Fresh air
For information on fresh air, see the Expanded
Operating Temperature section.
Maximum temperature gradient (operating and
storage)
20°C/h (36°F/h)
Relative humidity
174
Environmental specifications
Storage
5% to 95% RH with 33°C (91°F) maximum dew
point. Atmosphere must be non-condensing at all
times.
Operating
10% to 80% Relative Humidity with 29°C (84.2°F)
maximum dew point.
Maximum vibration
Operating
0.26 Grms at 5 Hz to 350 Hz (all operation
orientations).
Storage
1.88 Grms at 10 Hz to 500 Hz for 15 min (all six
sides tested).
Maximum shock
Operating
Six consecutively executed shock pulses in the
positive and negative x, y, and z axes of 40 G for
up to 2.3 ms.
Storage
Six consecutively executed shock pulses in the
positive and negative x, y, and z axes (one pulse
on each side of the system) of 71 G for up to 2
ms.
Maximum altitude
Operating
3048 m (10,000 ft).
Storage
12,000 m (39,370 ft).
Operating temperature de-rating
Up to 35 °C (95 °F)
Maximum temperature is reduced by 1°C/300 m
(1°F/547 ft) above 950 m (3,117 ft).
35 °C to 40 °C (95 °F to 104 °F)
Maximum temperature is reduced by 1°C/175 m
(1°F/319 ft) above 950 m (3,117 ft).
40 °C to 45 °C (104 °F to 113 °F)
Maximum temperature is reduced by 1°C/125 m
(1°F/228 ft) above 950 m (3,117 ft).
Particulate contamination
NOTE: This section defines the limits to help avoid IT equipment damage and/or failure from
particulates and gaseous contamination. If it is determined that levels of particulates or gaseous
pollution are beyond the limits specified below and are the reason for the damage and/or failures
to your equipment, it may be necessary for you to re-mediate the environmental conditions that
are causing the damage and/or failures. Re-mediation of environmental conditions will be the
responsibility of the customer.
Air filtration
Data center air filtration as defined by ISO Class 8
per ISO 14644-1 with a 95% upper confidence
limit.
175
Environmental specifications
NOTE: Applies to data center environments
only. Air filtration requirements do not
apply to IT equipment designed to be used
outside a data center, in environments such
as an office or factory floor.
Conductive dust
NOTE: Applies to data center and non-data
center environments.
Corrosive dust
NOTE: Applies to data center and non-data
center environments.
NOTE: Air entering the data center must
have MERV11 or MERV13 filtration.
Air must be free of conductive dust, zinc whiskers,
or other conductive particles.
•
•
Air must be free of corrosive dust.
Residual dust present in the air must have a
deliquescent point less than 60% relative
humidity.
Gaseous contamination
NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
Copper coupon corrosion rate
<300 Å/month per Class G1 as defined by ANSI/
ISA71.04-1985.
Silver coupon corrosion rate
<200 Å/month as defined by AHSRAE TC9.9.
Standard operating temperature
Continuous operation (for altitude less than 950 10°C to 35°C (50°F to 95°F) with no direct
m or 3117 ft)
sunlight on the equipment.
NOTE: The 3.5-inch hard drive chassis
support a maximum of 120 W processors.
The 2.5-inch hard drive chassis support a
maximum of 145 W processors.
Temperature and processor restrictions
Ambient temperature is restricted to 30°C for 3.5inch hard drive chassis with:
• the hard drive tray and a maximum of 120 W
processors.
• 6 TB SAS or SATA drives in the hard drive tray
and a maximum of 105 W processors.
• a maximum of 135 W processors.
Ambient temperature is restricted to 30°C for 1.8
uSATA drive chassis and supports a maximum of
145 W processors.
Expanded operating temperature
NOTE: When operating in the expanded temperature range, system performance may be impacted.
176
Expanded operating temperature
NOTE: When operating in the expanded temperature range, ambient temperature warnings may be
reported in the System Event Log.
Continuous operation
5°C to 40°C at 5% to 85% RH with 29°C dew point.
NOTE: Outside the standard operating
temperature (10°C to 35°C), the system can
operate continuously down to 5°C or as high
as 40°C.
For temperatures between 35°C and 40°C, derate maximum allowable temperature by 1°C per
175 m above 950 m (1°F per 319 ft).
< 1% of annual operating hours
–5°C to 45°C at 5% to 90% RH with 29°C dew
point.
NOTE: Outside the standard operating
temperature (10°C to 35°C), the system can
operate down to –5°C or up to 45°C for a
maximum of 1% of its annual operating hours.
For temperatures between 40°C and 45°C, derate maximum allowable temperature by 1°C per
125 m above 950 m (1°F per 228 ft).
Expanded Operating Temperature Restrictions
•
•
•
•
•
•
•
•
•
•
Do not perform a cold startup below 5°C.
The operating temperature specified is for a
maximum altitude of 3050 m (10,000 ft).
160 W (10 core) processor is not supported.
Redundant power supplies are required.
Non Dell qualified peripheral cards and/or
peripheral cards greater than 25 W are not
supported.
PCIe SSD is not supported.
Maximum 120 W processor supported on 3.5
inch hard drive chassis.
Maximum 145 W processor supported on 2.5
inch hard drive chassis.
Only SSDs are allowed in the hard drive slots at
the back of the 3.5 inch hard drive chassis.
Mid drive configurations and eight 3.5 inch
plus eighteen 1.8 inch SSD configurations is
not supported.
177
Getting help
9
Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not have an
active internet connection, you can find contact information on your purchase invoice, packing slip, bill,
or Dell product catalog. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical assistance, or customer-service issues:
1.
Go to Dell.com/support.
2.
Select your country from the drop-down menu on the bottom right corner of the page.
3.
For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
4.
For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
The support page that lists the various support categories is displayed.
Locating your system Service Tag
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service
Code and Service Tag are found on the front of the system by pulling out the information tag.
Alternatively, the information may be on a sticker on the chassis of the system. This information is used
by Dell to route support calls to the appropriate personnel.
NOTE: The Quick Resource Locator (QRL) code on the information tag is unique to your system.
Scan the QRL to get immediate access to your system information using your smart phone or
tablet.
Documentation feedback
Click on the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to
send your feedback.
Quick Resource Locator
Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to
videos. This can be done by visiting Dell.com/QRL or by using your smartphone or tablet and a model
178
specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan
the following image.
179
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