USER manual - DigiCom International

IMPREX_PRIME-Qs-PBUM_E(Rev001;150421)
Point-of-sale system
IMPREX PRIME Qs
USER manual
-Table of ContentsPOSBANK USER’S MANUAL REVISION HISTORY ....................................................................................................................................................... 4
SPECIFICATION ...................................................................................................................................................................................................... 5
(1) SPECIFICATION - OUTSIDE SIZE ..................................................................................................................................................................... 6
(2) MODULE EXPLDE VIEW ................................................................................................................................................................................. 7
(3) BODY EXPLODE VIEW .................................................................................................................................................................................... 8
(4) MONITOR EXPLODE VIEW ............................................................................................................................................................................. 9
PREFACE .............................................................................................................................................................................................................. 10
SYMBOL; MARK .................................................................................................................................................................................................... 11
COPYRIGHT ......................................................................................................................................................................................................... 12
WARRANTY ........................................................................................................................................................................................................... 13
SAFETY INSTRUCTIONS ....................................................................................................................................................................................... 14
NOTICE .................................................................................................................................................................................................................15
LIABILITY LIMITATION ......................................................................................................................................................................................... 16
INSTALLATION RECOMMENDATIONS .................................................................................................................................................................. 17
1. PRODUCTOVERVIEW...................................................................................................................................................... 18
(1) INSIDE YOUR PACKAGE .............................................................................................................................................................................. 18
(2) PRE-INSTALLATION PREPARATION ............................................................................................................................................................ 20
(3) PRODUCT OUTLINE .................................................................................................................................................................................... 20
(4) CONFIGURATION ....................................................................................................................................................................................... 21
(5) I/O PORT: DETAILS .......................................................................................................................................................................................23
(6) SETTING UP: KEYBOARD & MOUSE CONNECTION .................................................................................................................................... 25
(7) SETTING UP: CONNECTION USB PORT ....................................................................................................................................................... 26
(8) SETTING UP: CONNECTION VIA ETHERNET PORT (LAN) .............................................................................................................................27
(9) SETTING UP: LINE-OUT, MIC-IN, LINE-IN CONNECTION ............................................................................................................................. 28
(10) SETTING UP: PRINTER CONNECTION ....................................................................................................................................................... 29
(11) SETTING UP: POWER CABLE CONNECTION .............................................................................................................................................. 30
(12) SWITCHING ON POS .................................................................................................................................................................................. 31
(13) SHUTTING DOWN POS ............................................................................................................................................................................. 32
(14) SYSTEM DRIVERS ...................................................................................................................................................................................... 33
2. IMPREXPRIMEQSMODULEPOSSYSTEMREPLACEMENT .......................................................................................................... 34
(1) SEPARATING LCD MONITOR MODULE ...................................................................................................................................................... .34
(2) SEPARATING HINGE MODULE ..................................................................................................................................................................... 37
(3) SEPARATING BACK COVER ......................................................................................................................................................................... 40
(4) SEPARATING HDD ...................................................................................................................................................................................... 43
3. INSTALLATIONOFOPTIONALDEVICES-OPTION ...................................................................................................................... 46
(1) LCD MONITOR MODULE ............................................................................................................................................................................. 46
(2) CDP MODULE - OPTION ............................................................................................................................................................................. 49
(3) 2ND DISPLAY MODULE - OPTION ................................................................................................................................................................. 54
(4) MSR MODULE - OPTION ............................................................................................................................................................................. 60
(5) PRIMTER MODULE - OPTION ...................................................................................................................................................................... 63
(6) 2ND HDD MODULE - OPTION ..................................................................................................................................................................... 68
4. MOTHERBOARD ........................................................................................................................................................... 70
(1) MOTHERBOARD OVERVIEW ........................................................................................................................................................................70
(2) MOTHERBOARD LAYOUT............................................................................................................................................................................ 71
(3) JUMPERS ..................................................................................................................................................................................................... 75
5. BIOS SETUP UTILITY..................................................................................................................................................... 79
(1) BIOS SETUP PROGRAM .............................................................................................................................................................................. 79
(2) BIOS SETUP ................................................................................................................................................................................................ 82
6. TROUBLESHOOTING .................................................................................................................................................... 114
(1) NETWORK ISSUES ..................................................................................................................................................................................... 114
(2) MSR ISSUES .............................................................................................................................................................................................. 114
(3) USB ISSUES ............................................................................................................................................................................................... 114
(4) LCD ISSUES ............................................................................................................................................................................................... 114
(5) TOUCH-SCREEN ISSUES ............................................................................................................................................................................ 115
(6) POWER ISSUES ......................................................................................................................................................................................... 115
(7) PS/2 KEYBOARD ISSUES ............................................................................................................................................................................ 115
(8) BOOTING ISSUES ...................................................................................................................................................................................... 115
7. MAINTENANCE........................................................................................................................................................... 116
2
POSBANK USER manual Revision History
Changes to the IMPREX PRIME Qs USER manual are listed below.
Rev No.
Revision History
Date /author
IMPREX_PRIME-Qs-PBUM_E
Qs
2015.04.21
3
Specification
IMPREX PRIME Qs (HM76)
CPU
uPGA988 for 2nd and 3rd Generation Intel® Core™I3, I5, i7
Chipset
Intel® HM76
SATA 3 (6Gb/s) 2.5 inch SSD 64GB
Storage
Support AHCI
Memory
2G , DDR3L with 1066 or 1333 MT/s
Graphic
Integrated Intel GMA HD
Display
Internal I/O
External I/O
Options
Resolution
15" LED Backlight TFT-LCD 250 cd/㎡ (1024 x 768 resolution)
Touch screen
Project capacitive touch
USB
7 Ports (reserved for touch controller, miniPCIe)
Serial port
COM 5 (reserved for cash drawer port) & COM 6 (reserved for MSR)
Display port
VGA & COM 4 (reserved for CDP)
Extension slot
Mini PCIe
Primary display
24bit LVDS
Speaker
2 x 0.8W (Stereo)
USB
Rear 4 (USB 3.0 x 2 ports, USB 2.0 x 2 ports), Side 2(USB 2.0 x2 ports)
PS/2
1 Port (reserved for Keyboard & Mouse)
Serial port
COM 1 ~ 3 with 5V/12V power output on 9pin
LAN
Dual LAN (Realtek RTL 8111G Ethernet Controller)
Audio
Realtek ALC 892 / Line-out, Mic-in
Display port
VGA x 1 port
MSR
Comply with ISO 7811, Support 1 & 2 & 3 track
Printer
Support Interface ( Serial, USB )
SCR
EMV level 1
Dallas
Dallas I-button reader
Customer display
VFD type (20 x 2)
2nd LCD
9.7" LCD or 12.1" LCD (1024 x 768 resolution)
2nd storage
2nd 2.5 inch HDD / SSD storage
Cash drawer port
1 Port
Parallel
D-SUB 25Pin 1Port
WiFi
Mini PCIe for wireless LAN
Serial
RJ45 8pin 1Port
Battery
4S1P SANYO 2050mAh
Operating Temperature
0 ℃ ~ 40 ℃ at 10% ~ 80% humidity
Storage Temperature
-20 ℃ ~ 60 ℃ at 10% ~ 80% humidity
Qualification
CE, FCC, KC, CCC
Power
Adaptor 24V, 5A
OS Support
Windows 7, Windows 8, POS Ready 7
Dimension
364 x 382 x 285(mm), 14.3 x 15 x 11.2(inch)
(W x H x D)
*Specification may differ according to product model or options.
4
Specification
IMPREX PRIME Qs (HM87)
CPU
Intel® Mobile Haswell processor Core™I3, I5, i7(TDP 37W , Fanless)
Chipset
Intel® HM87 (Co-Lay QM87)
SATA 3 (6Gb/s) 2.5 inch SSD 64GB
Storage
Support AHCI
Memory
2G , DDR3L with 1066 or 1333 MT/s
Graphic
Integrated Intel GMA HD
Display
Internal I/O
External I/O
Options
Resolution
15" LED Backlight TFT-LCD 250 cd/㎡ (1024 x 768 resolution)
Touch screen
Project capacitive touch
USB
8 Ports (reserved for touch controller, miniPCIe)
Serial port
COM 5 (reserved for cash drawer port) & COM 6 (reserved for MSR)
Display port
VGA & COM 4 (reserved for CDP)
Extension slot
Mini PCIe
Primary display
24bit LVDS
Speaker
2 x 0.8W (Stereo)
USB
Rear 6 (USB 3.0 x 4 ports, USB 2.0 x 2 ports), Side 2(USB 2.0 x2 ports)
PS/2
1 Port (reserved for Keyboard & Mouse)
Serial port
COM 1 ~ 3 with 5V/12V power output on 9pin
LAN
Dual LAN (Realtek RTL 8111G Ethernet Controller)
Audio
Realtek ALC 892 / Line-out, Mic-in
Display port
VGA x 1 port
MSR
Comply with ISO 7811, Support 1 & 2 & 3 track
Printer
Support Interface ( Serial, USB )
SCR
EMV level 1
Dallas
Dallas I-button reader
Customer display
VFD type (20 x 2)
2nd LCD
9.7" LCD or 12.1" LCD (1024 x 768 resolution)
2nd storage
2nd 2.5 inch HDD / SSD storage
Cash drawer port
1 Port
Parallel
D-SUB 25Pin 1Port
WiFi
Mini PCIe for wireless LAN
Serial
RJ45 8pin 1Port
Battery
-
Operating Temperature
0 ℃ ~ 40 ℃ at 10% ~ 80% humidity
Storage Temperature
-20 ℃ ~ 60 ℃ at 10% ~ 80% humidity
Qualification
CE, FCC, KC, CCC
Power
Adaptor 24V, 5A
OS Support
Windows 7, Windows 8, POS Ready 7
Dimension
364 x 382 x 285(mm), 14.3 x 15 x 11.2(inch)
(W x H x D)
*Specification may differ according to product model or options.
5
(1) Specification – Outside size
6
(2) Specification – Module Explode view
7
(3) Specification – Body Explode View
8
(4) Specification – Monitor Explode View
9
Preface
This User's Guide gives information about main unit/IO port layout, basic setup, component installation, and board
layout for point of sale system "IMPREX PRIME"
Intended Audience
The User's Guide is intended for technically qualified personnel.
It is not intended for general audiences.
Document Organization
The chapters in this Product User’s manual are arranged as follows:
1.
2.
3.
4.
5.
6.
product package contents
system configuration
Harness (cable connector)
BIOS Setup
Installing and Replacing POS SYSTEM Components: instructions on how to install the motherboard and
other POS hardware components.
Product specification
10
SYMBOL; MARK
CE MARK
This device complies with the requirements of the EEC directive 2004/108/EC with
regard to “Electromagnetic compatibility” and 2006/95/EC “Low Voltage Directive”.
FCC
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference
that may cause undesired operation.
KC
Korea Certification mark.
Certificate No. -
WEEE
Recycling and disposal of electric and electronic devices and their components
This product should not be mixed with other commercial wastes for disposal.
11
Copyright
This publication, including all photographs, illustrations and software, is protected under international copyright law
with all rights reserved to the manufacturer. Neither this manual, nor any of the material contained herein, may be
reproduced without express written consent of the author.
IMPREX PRIME QSand POSBANK are trademarks of POSBANK Co., Ltd. in the United States and other countries.
* Other names and brands may be claimed as the property of others.
Copyright© POSBANK Co., Ltd. All rights reserved.
12
Warranty
We guarantee our POS terminal product and its parts against defects in materials and workmanship, under proper use,
for a standard period of 2 years from the original date of purchase.
During this period, we will repair or replace defective and/or faulty products or parts without charge to the customer
for parts and labor.
The 1st year includes servicing and new or refurbished replacement parts free of charge, with one-way shipping costs
borne by the seller. The customer shall, however, be responsible for the return delivery costs. The 2nd year also
includes free of charge servicing and parts, but a limited warranty requires the entire shipping cost to be borne by the
customer.
Products out of the warranty period or scope shall be diagnosed at the customer's expense.
In the case of product damage due to error on part of the consumer, incorrect usage, carelessness or natural
phenomenon, the customer shall bear the full cost for both repair and delivery.
13
Safety Instructions
1.
To disconnect the machine from the electrical power supply, turn off the power switch and remove the power
cord plug from the wall socket.
2. The wall socket must be easily accessible and in close proximity to the machine.
3. Read these instructions carefully. Save these instructions for future reference.
4. Follow all warnings and instructions marked on the product.
5. Do not use this product near water.
6. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage
to the product.
7. Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable
operation of the product and to protect it from overheating. These openings must not be blocked or covered.
8. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface.
9. This product should never be placed near or over a radiator or heat register or in a built-in installation unless
proper ventilation is provided.
10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage
points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the
product.
14
Notice
1.
2.
3.
4.
5.
6.
7.
8.
9.
Always ensure that the correct power voltage is used as a precaution against fire and electrical shock.
Avoid exposing product to direct sunlight. Do not use product in areas of high humidity.
Doing so may cause low reliability and/or operational malfunction.
Be careful of static electricity on PCB of system with anti-static appliances. Doing so may cause inferior
reliability and shorted product life.
Keep product away from highly static areas. This may lead to inferior performance and reduced life cycle.
Do not interfere with, or obstruct metal components inside product. Doing so may cause the risk of fire or
electric shock.
Do not pull on power cable or peripheral devices’ connector cable. Doing so may cause fire, electric shock or
electronic system malfunction.
Use caution when around other electronic devices with possible high frequency or electro-magnetic effects
e.g. Audio, Electronic-range etc. Doing so will lead to the serious risk of product malfunctioning or a system
error occurring.
Ensure that batteries are replaced correctly. Failure to do this may result in sudden explosions.
Dispose of used batteries properly according to the instructions.
15
Liability Limitation
● Installation and maintenance
We recommend that you inquire about product installation, maintenance and repair USER from the official USER
center and agent office.
POSBANK takes no responsibility for malfunctions or system errors occurring after USER and/or system check carried
out by unofficial USER providers.
● High frequency appliances
This product is qualified by FCC, CE and KC compliances, and is thus governed by these qualifications’ safety
regulations.
However, the product can affect and be affected by other high frequencies generated around it. As such, POSBANK
does not consider liability for any system error or disorder due to this issue.
● Electronic noise emitting equipment
We recommend using the product away from electronic noise emitting equipment such as heaters, motors, fluorescent
lights, TVs etc. as it may cause interruption or interference with normal operation.
● Installation location
For optimal performance, the product should be kept in an environment of lower than 65% humidity and in a
temperature of 10 ~ 30℃. Please also keep away from direct sun-light.
● Cleaning procedure
Cleaning with chemical based products (in particular those containing benzyl or chemical thinning agents) can damage
the exterior surfaces of the product. We recommend using a soft damp cloth and wiping gently, taking particular care
when dealing with the LCD display screen.
● Product limitations
1. The use of this product for anything other than POS tasks is strictly prohibited.
The product is not supported for regular PC and interface operation.
2. This product is for business use only, and not for usage in the home.
3. Both hardware and software are both fully configured.
4. Normal operating is guaranteed on a steady power connection.
16
Installation Recommendations
1.
2.
3.
4.
5.
6.
7.
Avoid installing during thunderstorms. (Possibility of dangerous exposure to electricity.)
Install away from damp spaces or water-leaks.
Beware of static occurrence during installation.
Use only ground connected and quality certified power cords and cables.
Keep out of direct sun-light, extremely high or low temperatures, or high humidity areas.
Install product away from areas prone to shocks or vibration.
Install product away from sewing machines, welding equipment, electric stoves, audio equipment and other
high frequency generating equipment.
8. Installation and use in close proximity to an air-conditioning unit is not recommended.
9. Do not connect cables underneath carpets or floorboards.
10. Only use power cables supplied by pre-approved and certified venders.
11. Never use power cords from high power source appliances.
e.g. Electronic heaters, Electric stoves, Audio equipment, Air-conditioners, Refrigerators etc.
12. The use of multiple connections in a shared power outlet/socket is not recommended.
17
1. Product Overview
(1) Inside Your Package
1.
2.
Please check your package and confirm its contents.
The POS terminal main unit, power cable, user manual and driver CD are included in the package. If any items
are missing or damaged, please contact your dealer for assistance.
» All user manuals and drivers are available for download on our website: www.posbank.com
IMPREX PRIME QSMain unit
Installation guide
Adapter / Power cord
18
Optional Devices: 2nd LCD monitor 12.1”
19
Optional Devices: 2nd LCD monitor 9.7”
Optional Devices: CDP (Customer display)
Optional Devices: CDP (Customer display)
(2) Pre-installation Preparation
1.
2.
Remove protective film from touch-screen to prevent possible operating difficulties.
Attach all optional parts before setting up the main POS unit.
20
(3) Product Outline
•
•
Each part of product may differ depending on the specific POS model.
Model-specific data sheets are provided on our website at www.posbank.com
(4) Configuration
Refer to following diagram to identify the components on this side of the system.
Front view
21
5
5
6
1
6
1
7
7
2
2
3
3
4
4
8
8
5
1
1.
2.
3.
4.
5.
6.
7.
8.
9.
LCD & Touch panel display
LAN LED
Storage(Default: HDD) LED
Power LED
Power switch
Smart card reader(SCR); Option
Magnetic stripe reader(MSR); Option
Printer : option
Printer switch : option
9
Side view
22
1
2
3
2
4
1.
2.
3.
4.
Speaker : option
Mother board & HDD(SSD)
I/O Port
USB port (option)
(5) I/O port : Details
* I/O ports may differ according to product model or options.
I/O view
23
1. Pull the bottom and lift up the I/O port cover.
※ Do not pull cable! Disconnect cap from base of unit.
Standard I/O port – QS
24
(6) Setting up: Keyboard & Mouse Connection
Connecting the keyboard to the PS/2 port on the bottom panel.
or connecting the USB type keyboard and mouse to the USB port on the bottom panel.
25
(7) Setting up: Connection USB Port
USB ports are provided in the POS unit, two at the rear I/O and four at the side, all of which support the standard USB
2.0.
Some USB devices (optional devices) are only functional with specific driver software installed.
If multiple USB devices are used together, this may result in abnormal functionality.
Using a USB hub with external adapter for supplying power is recommended.
Dependent on the type of device, it is possible for the USB device to be recognized later than normal.
26
(8) Setting up: Connection via Ethernet Port (LAN)
The Ethernet port located at the rear I/O supports 10/100/1000Mbps using an RJ45 connector cable.
When connected properly, the LAN LED light will be switched on.
Through a network hub.
Refer to the table below for the LAN port LED indications
27
LINK/ACT LED
SPEED LED
LINK / ACT LED
SPEED LED
Status
OFF
YELLOW
BLINKING
Status
OFF
ORANGE
GREEN
Description
No link
Linked
Data activity
Description
10Mbps connection
100Mbps connection
1Gbps connection
(9) Setting up: Audio-out, Mic-in connection
•
•
Audio out port (lime): This port connects a headphone or a speaker.In4-channel, 6-channel and 8-channel
configuration, the function of this port becomes Front Speaker Out.
Microphone port (pink): This port connects a microphone.
28
(10) Setting up: Printer Connection
Connect printer cable to either Serial &USB port as required.
29
(11) Setting up: Power Cable Connection
The ‘ANYSHOP PRIME QS’ POS system is equipped with a 12V/ 5A power adapter.
Connect the cable to the DC-IN port on system IO panel.
CAUTION : Do not pull on the adaptor cable! Disconnect cable with pulling the plug cap.
30
(12) Switching On POS
1.
2.
Press POWER button on the POS unit. (POWER LED will light up.)
The power switch is located right hand side of the main body under the display unit.
Confirm that Windows loads correctly.
31
(13) Shutting Down POS
* For product stability, we recommend closing Windows from the O/S. Please make sure that you have closed all
applications before closing Windows.
1.
2.
Click ‘Start’ and select ‘Turn off Computer’
Click ‘Shut Down’ to close Windows.
32
(ex: POSReady2009 or Windows XP)
2
1
(14) System Drivers
Please visit our website: www.posbank.com for the latest driver updates.
Supported devices: Cash drawer, CDP (Customer Display Panel), MSR (Magnetic Stripe Reader) and printer.
Driver installation
● Installation method :
Driver will automatically install by clicking SETUP.EXE in your driver CD.
If you require any help with installing or using our OPOS system, please contact our customer USER center.
●
Folder of contents of POS terminal installation driver:
1. CHIP SET DRV installation
2. VIDEO (VGA) DRV installation
3. TOUCH DRV installation
4. AUDIO DRV installation method
5. LAN DRV installations
6. AMT & ME Driver installation
7. User’s Manual, Installation guide
33
2. IMPREX PRIME QSModule POS System Replacement
(1) Separating LCD monitor module
* Warning: Completely remove power cable when opening main unit or installing optional devices.
34
LCD monitor module
Step1. Please lift up the I/O cover
Step2. Remove the adapter cable.
Disconnect cap from base of Unit.
LCD monitor module
35
Step3. Lift up the LCD monitor.
Step4. Turn the 2 hand-screws to “open”
direction.
Step5. Remove the monitor cable.
LCD monitor module
36
Step6 Lift up the LCD monitor module and
detach from the main body.
Step7. Separate LCD monitor module.
Step8. LCD monitor module is
now Replacement.
(2) Separating Hinge module
* Warning: Completely remove power cable when opening main unit or installing optional devices.
HINGE module
37
Step1. Please lift up the I/O cover
Step2. Remove the adapter cable.
Disconnect cap from base of Unit.
HINGE module
38
Step3. Lift up the LCD monitor.
Step4. Turn the 2 hand-screws to “open”
direction.
Step5. Remove the monitor
HINGE module
39
Step6 Lift up the LCD monitor module and
detach from the main body.
Step7. Separate LCD monitor module.
Step8. Remove the 4 screws.
Step9. Separate the hinge module.
(3) Separating Back cover
* Warning: Completely remove power cable when opening main unit or installing optional devices.
Back cover
40
Step1. Please lift up the I/O cover
Step2. Remove the adapter cable.
Disconnect cap from base of Unit.
Back cover
41
Step3. Lift up I/O cover.
Step4. Pull the back cover to
the bottom by using hands.
Back cover
42
Step5. Replacement the back cover.
(4) Separating HDD
* Warning: Completely remove power cable when opening main unit or installing optional devices.
HDD
43
Step1. Please lift up the I/O cover
Step2. Remove the adapter cable.
Disconnect cap from base of Unit.
HDD
44
Step3. Separate the HDD(SSD)module
as same as picture. And change
HDD(SSD) module.
Step4. Tighten by using screw of 2nd
storage module..
HDD
45
Step5. Assemble HDD bottom to join Tray
bottom.
Caution: Power must be disconnected
before replacing HDD.
Before replace the device, remove static
electricity of technician.
3. Installation of Optional Devices
* Warning: Completely remove power cable when opening main unit or installing optional devices.
(1) LCD monitor module
LCD monitor module
46
Step1. Please lift up the I/O cover
Step2. Remove the adapter cable.
Disconnect cap from base of Unit.
LCD monitor module
47
Step3. Lift up the LCD monitor.
Step4. Turn the 2 hand-screws to “open”
direction.
Step5. Remove the monitor cable.
LCD monitor module
48
Step6 Lift up the LCD monitor module and
detach from the main body.
Step7. Separate LCD monitor module.
Step8. LCD monitor module is
now Replacement.
(2) CDP module – Option
* Warning: Completely remove power cable when opening main unit or installing optional devices.
CDP-Option
49
Step1. Please lift up the I/O cover
Step2. Remove the adapter cable.
Disconnect cap from base of Unit.
CDP-Option
50
Step3. Lift up Top cover.
Step4. Remove the 2nd dummy
cover.
Step5. Assembly the 2nd dummy
cover.
CDP-Option
51
Step6. Open the connector cover.
ZOOM-IN
CDP-Option
52
Step7. Install the 2nd display
by using screw.(M4*10L)
Step8. Connect the 2nd display
cable to the connector of pos terminal.
ZOOM-IN
CDP-Option
53
Step9. Start assembling top cover
after hooking it on the Monitor first.
Step10. After connecting the power,
check the operation.
Step11. For the CDP, the default
of Baudrate in Com4 is 9600.
(3) 2nd Display module –Option
* Warning: Completely remove power cable when opening main unit or installing optional devices.
2nd display(10inch, 12.1 inch monitor) – Option
54
Step1. Please lift up the I/O cover
Step2. Remove the adapter cable.
Disconnect cap from base of Unit.
2nd display(10inch, 12.1 inch monitor) – Option
55
Step3. Lift up Top cover.
Step4. Remove the 2nd dummy
cover.
Step5. Assembly the 2nd dummy
cover.
2nd display(10inch, 12.1 inch monitor) – Option
56
Step6. Open the connector cover.
ZOOM-IN
2nd display(10inch, 12.1 inch monitor) – Option
57
Step7. Install the 2nd display
by using screw.(M4*10L)
Step8. Connect the 2nd display
cable to the connector of pos terminal.
ZOOM-IN
2nd display(10inch, 12.1 inch monitor) – Option
※ 2ND Display BIOS setting mode
58
Step9. While booting POS device, press [Delete] key and
enter into BIOS mode. Select [Chipset -> South Bridge]
59
Step10. Change VGA 12V Configuration - Disabled to Enabled.
Step11. Press the [F4] key to save and exit.
(4) MSR Module - Option
* Warning: Completely remove power cable when opening main unit or installing optional devices.
MSR-OPTION
60
Step1. Assemble 2 screws from side using
hand. (as shown above)
Step2. Tighten two screws.
MSR-OPTION
61
Step3. Connect the MSR module
cable to the bottom of monitor.
ZOOM-IN
MSR-Option
Step4. Click on the www.posbank.com
and search and download the MSR mapper.
Step5. Execute the lpu230_installer.
Step6. Please install the program according to
the instruction.
Step7. After finishing the downloading chose
the ‘select device’ to check it is installed well.
62
(5) Printer module- Option
* Warning: Completely remove power cable when opening main unit or installing optional devices.
PRINTER-Option
63
Step1. Please lift up the I/O cover
Step2. Remove the adapter cable.
Disconnect cap from base of Unit.
PRINTER-Option
64
Step3. Lift up the monitor.
Step4. Pull the two hooks at
the bottom and disassemble
the front cover.
PRINTER - Option
65
Step5. . Insert the printer module
into the pos terminal and assemble it.
ZOOM-IN
PRINTER - Option
66
Step6. Connect the cable to the printer
module.
ZOOM-IN
PRINTER - Option
67
Step7. Turn on the pos terminal and
check the condition.
※Start assembling on the inner hook
first
ZOOM-IN
※Start assembling on the inner hook first
(6) 2nd HDD module - Option
* Warning: Completely remove power cable when opening main unit or installing optional devices.
2nd HDD - Option
68
※You are encouraged to purchase proper
2nd Storage to
equip in the market.
Step1. Please lift up the I/O cover.
Step2. Remove the adapter cable.
Disconnect cap from base of Unit.
2nd HDD - Option
69
Step3. Install the 2nd storage module
as same as picture.
Step4. Tighten by using screw of 2nd
storage module..
Step5. Turn on the pos terminal and check
the condition.
4. Motherboard
(1) Motherboard Overview
This includes description of the jumpers and connectors on the motherboard.
70
Warring
Take note of the following precautions before you install motherboard components or change any motherboard
settings.
1. Unplug the power cord from the wall socket before touching any component.
2. Before handling components, use a grounded wrist strap or touch a safely grounded object or a metal object,
such as the power supply case, to avoid damaging them due to static electricity.
3. Hold components by the edges to avoid touching the ICs on them.
4. Whenever you uninstall any component, place it on a grounded antistatic pad or in the bag that came with
the component.
5. Before you install or remove any component, ensure that the ATX power
6. Supply is switched off or the power cord is detached from the power supply. Failure to do so may cause
(2-1) Motherboard Layout
This includes description of the jumpers and connectors on the motherboard.
Motherboard view
71
15 4
6
11
9
28
29
18
13
4
12
5
6
9
10
13
19
16
2
17
16
3
8
7
14
20
19
18
This includes description of the jumpers and connectors on the motherboard.
NO Description
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
CPU FAN
SYSTEM FAN
Front Connector
Smart Battery reserve Connector
Serial Port Connector (COM4, COM6)
Serial Port Connector (COM5)
Serial ATA 3 Connector (SATA1, SATA2)
Serial ATA 3 Connector (SATA3, SATA4)
Serial ATA 3 Connector (SATAW3, SATAW4)
USB Connector (USB7,8, USB9)
Keyboard / Mouse Connector(KBMS2)
LVDS1 Connector (JLVDS1)
LVDS Backlight Connector (JBKL1)
LVDS2 Connector (LVDS_CDP1)
VGA2 Connector (VGA2)
Parallel Port Connector (LPT1)
External Touch Controller Connector
(TS1)
NO Description
18.
19.
Speaker Connector (R1, L2)
DC-Out Connector (DC OUT)
72
(2-2) Motherboard Pin Assignment
Power (Input) port / Adapter Input – 12V
Pin Num
Description
1
GND
2
NC
3
+12V
4
+12V
Pin Num
Description
Pin Num
Description
1
Transmit +
5
(Reserved)
2
Transmit -
6
Receive -
3
Receive +
7
(Reserved)
4
(Reserved)
8
(Reserved)
Pin Num
Description
1
VSUB(+5V) +
2
D-
3
D+
4
GND
73
LAN port (RJ45)
USB port
VGA
Pin Num
Description
Pin Num
Description
1
RED
9
KEY_PWR
2
GREEN
10
GND
3
BLUE
11
ID0/RES
4
ID2/RES
12
ID1/SDA
5
GND
13
Hsync
6
RED_RTN
14
Vsync
7
GREEN_RTN
15
ID3/SCL
8
BLUE_RTN
Pin Num
Description
Pin Num
Description
1
DCD
6
DSR
2
RXD
7
RTS
3
TXD
8
CTS
4
DTR
9
0V/5V/12V
5
GND
Pin Num
Description
Pin Num
Description
1
KBDAT
4
KB5V
2
NC
5
KBCLK
3
GND
6
NC
Serial port (COM1, COM2, COM3)
Keyboard port
74
(3) Jumpers
Clear CMOS (CMOS1)
This jumper allows you to clear the Real Time Clock (RTC) RAM in CMOS. You can clear the CMOS memory of date,
time, and system setup parameters by erasing the CMOS RTC RAM data. The onboard button cell battery powers the
RAM data in CMOS, which includes system setup information such as system passwords.
To erase the RTC RAM:
1. Turn OFF the computer and unplug the power cord.
2. Remove the onboard battery.
3. Move the jumper cap from pins 1-2 (default) to pins 2-3. Keep the cap on pins 2-3 for about 5~10 second,
them move the cap back to pins 1-2.
4. Re-install the battery.
5. Plug the power cord and turn ON the computer.
6. Hold down the <Del> key during the boot process and enter BIOS setup to re-enter data
CAUTION: Except when clearing the RTC RAM, never remove the cap on CLRTC jumper default position. Removing
the cap will cause system boot failure!
1. Clear CMOS (CMOS1)
1
Clear CMOS
1
Normal (Default)
75
2.COM1, COM2, RI/+5V/+12V Select (JCOMPWR1 / JCOMPWR2)
76
2
1
R1 (Default)
3
4
1
2
+5V
1
2
+12V
3. LVDS Backlight control mode (JLVDS_P1)
1
1
None PWM
Mode
PWM Mode
(Default)
4. LVDS Backlight power selection(JLVDS_P3)
77
1
3.3V
1
5V
(Default)
5. VGA2 power selection(CRT_SEL)
1
5V
1
12V
(Default)
6. Onboard Touch function Enable/Disable selection(USB_SEL)
78
1
Disable
1
Enable
(Default)
5. BIOS Setup Utility
* This chapter tells how to change the system settings through the BIOS Setup menus.
Detailed descriptions of the BIOS parameters are also provided.
79
(1) BIOS setup program
This motherboard supports a programmable firmware chip that you can update using the provided utility. Use the
BIOS Setup program when you are installing a motherboard, reconfiguring your system, or prompted to “Run Setup.”
This section explains how to configure your system using this utility.
Even if you are not prompted to use the Setup program, you can change the configuration of your computer in the
future. For example, you can enable the security password feature or change the power management settings. This
requires you to reconfigure your system using the BIOS Setup program so that the computer can recognize these
changes and record them in the CMOS RAM of the firmware hub.
The firmware hub on the motherboard stores the Setup utility. When you start up the computer, the system provides
you with the opportunity to run this program. Press <Del> during the Power-On-Self-Test (POST) to enter the Setup
utility; otherwise, POST continues with its test routines.
If you wish to enter Setup after POST, restart the system by pressing <Ctrl+Alt+Delete>, or by pressing the reset
button on the system chassis. You can also restart by turning the system off and then back on. Do this last option only
if the first two failed.
The Setup program is designed to make it as easy to use as possible. Being a menu-driven program, it lets you scroll
through the various sub-menus and make your selections from the available options using the navigation keys.
•
The default BIOS settings for this motherboard apply for most conditions to ensure
optimum performance. If the system becomes unstable after changing any BIOS settings,
load the default settings to ensure system compatibility and stability. Select the Load
Optimized Defaults from the BIOS
menu screen.
• The BIOS setup screens shown in this section are for reference purposes only, and
may not exactly match what you see on your screen.
1.1 Legend Box
The keys in the legend bar allow you to navigate through the various setup menus.
Key(s)
Function Description
←,→
Select Screen
↑,↓
Select Item
Enter
Select
+,-
Change Option / Field
F1
General Help
F2
Previous Value
F3
Optimized Defaults
F4
Save and Exit
ESC
Exit
80
1.2 List Box
This box appears only in the opening screen. The box displays an initial list of configurable items in the menu you
selected.
1.3 Sub-menu
Note that a right pointer symbol (▶) appears to the left of certain fields. This pointer indicates that you can display a
sub-menu from this field. A sub-menu contains additional options for a field parameter. To display a sub-menu, move
the highlight to the field and press <Enter>. The sub-menu appears. Use the legend keys to enter values and move
from field to field within a sub-menu as you would within a menu. Use the <Esc> key to return to the main menu.
Take some time to familiarize yourself with the legend keys and their corresponding functions. Practice navigating
through the various menus and submenus. If you accidentally make unwanted changes to any of the fields, press <F6>
to load the fail-safe default values. While moving around through the Setup program, note that explanations appear in
the Item Specific Help window located to the right of each menu. This window displays the help text for the currently
highlighted field.
81
(2) BIOS Setup
2.1 BIOS Menu Screen
When you enter the BIOS, the following screen appears. The BIOS menu screen displays the items that allow you to
make changes to the system configuration. To access the menu items, press the up/down/right/left arrow key on the
keyboard until the desired item is highlighted, then press [Enter] to open the specific menu.
82
2.2 Main Setup
This menu gives you an overview of the general system specifications. The BIOS automatically detects the items in this
menu. Use this menu for basic system configurations, such as time, date etc.
83
1. System Language
English
2. System Time
The time format is <Hour>,<Minute>,<Second>.
3. System Date
The date format is <Date>,<Month>,<Day>,<Year>.
2.3 Advanced BIOS Setup
Select the Advanced tab from the setup screen to enter the Advanced BIOS Setup screen.
You can select any of the items in the left frame of the screen, such as Chipset configuration, to go to the sub menu for
that item. You can display an Advanced BIOS Setup option by highlighting it using the <Arrow> keys. All Advanced
BIOS Setup options are described in this section. The Advanced BIOS Setup screen is shown below. The sub menus are
described on the following pages.
Take caution when changing the settings of the Advanced menu items. Incorrect
field values can cause the system to malfunction.
84
2.3-1. PCI Subsystem Setting
The PCI PnP menu items allow you to change the advanced settings for PCI/PnP devices. The menu includes setting
IRQ and DMA channel resources for either PCI/PnP.
85

Above 4G Decoding [Disabled]
Configuration options:[Enable][Disable]

PCI Latency Timer [32 PCI Bus Clocks]
Allows the PCI Latency Timer to be adjusted. This option sets the latency of all PCI devices on the PCI
bus.
Configuration options: [32 PCI Bus Clocks] [64 PCI Bus Clocks] [96 PCI Bus Clocks] [128 PCI Bus Clocks]
[160 PCI Bus Clocks] [192 PCI Bus Clocks] [224 PCI Bus Clocks] [248 PCI Bus Clocks]
2.3-2. ACPI Settings
86

ACPI Sleep State [S3 (suspend to RAM)]
Select the highest ACPI sleep state the system will enter the SUSPEND button is press. Configuration
options: [Suspend Disable][S1 (CPU Stop Clock)] [S3 (suspend to RAM )]

S3 Video Repost [Disabled]
Configuration options: [Disabled] [Enabled]

Resume On RTC Alarm [Disabled]
Enable or disable system wake on alarm even. When enabled, system will wake upon the hr/min/sec
specified.
Configuration options: [Disabled] [Enabled]

Resume On PCIE [Enabled]
Configuration options: [Disabled] [Enabled]
2.3-3. CPU Configuration
87

CPU configuration
Displays the CPU information

Hyper-threading [Enabled]
Enable or disable Hyper-threading support.
Configuration options: [Disabled] [Enabled]

Active Processor Cores [All]
Select the numbers of cores in each processor package.
Configuration options: [All] [1] [2] [3] [4] [5] [6] [7]
2.3-4. SATA Configuration
88

SATA Controller(s) [Enabled]
This field is used to enable or disable for the Serial ATA Channels.
Configuration options: [Disabled] [Enabled]

SATA Mode [IDE Mode]
Support IDE, AHCI or RAID mode
Configuration options: [Disable][IDE Mode][AHCI Mode][RAID Mode]
2.3-5. PCH-FW Configuration
This section is used to disable the PC at the hardware level in the event of loss or theft.
Configure Management Engine Technology Parameters
89
2.3-6. ATM Configuration
90

Intel AMT [Enable]
Enabled/Disabled AMT
Configuration options: [Disabled] [Enabled]

Un-configure ME
Un-configure ME without password.
Configuration options: [Disabled] [Enabled]
2.3-7 USB Configuration
USB Configuration Parameters
91

USB Device
Display how many devices are connected.

Legacy USB Support [Enabled]
Enables Legacy USB support. AUTO option disables legacy support if no USB devices are connected.
DISABLE option will keep USB devices available only for EFI applications.
Configuration options: [Enabled] [Disabled][Auto]
2.3-8. Second Super IO Configuration
92

Second Super IO Configuration
Display 2nd Super IO information
2.3-8-1. Serial Port 3/4/5/6 Configuration
Set Parameters of Serial Port 3/4/5/6 (COM3/4/5/6)
93

Serial Port [Enable]
Enable or Disable Serial Port.
Configuration options: [Disabled] [Enabled]

Device setting
Display serial port(COM) setting.

Change Setting [Auto]
Select the IO/IRQ setting of the I/O device
2.3-9. Suport IO Configuration
94

Resume on PS2 KB/MS [Disabled]
Configuration options: [Disabled] [Enabled]

Resume on Ring [Disabled]
Configuration options: [Disabled] [Enabled]

Watch Dog Timer [Disabled]
Configuration options: [Disabled] [Enabled]
2.3-9-1. Serial port 1/2 Configuration
Set Parameters of Serial Port 1/2 (COM1/2)
95
Serial Port Configuration

Serial Port [Enable]
Enable or Disable Serial Port.
Configuration options: [Disabled] [Enabled]

Device setting
Display serial port(COM) setting.

Change Setting [Auto]
Select the IO/IRQ setting of the I/O device
2.3-9-2. Parallel port Configuration
Set Parameters of Parallel Port
96

Parallel Port [Enable]
Enable or Disable Parallel Port.
Configuration options: [Disabled] [Enabled]

Device Settings
Display Parallel port setting.

Change setting [Auto]
Select the IO/IRQ setting of the I/O device

Device Mode [STD Printer Mode]
Select the mode setting of the I/O device
2.3-10. H/W Monitor
97

PC Health Status
Display hardware status.
2.3-10-1. Smart Fan Mode Configuration
98

Smart Fan Function [Enable]
Enable or Disable Smart Fan Function.
Configuration options: [Disabled] [Enabled]

Smart Fan Mode Configuration
Select CPU & System Fan mode
99
When this feature is set to automatic teh CPU’s fan speed will rotate accroding to the CPU’s temperature , the higher
the temperature , the faster the speed of rotation.
Configuration options: [Silen Mode] [Optimal Mode][Performance Mode]
2.3-11. Option Rom Policy
100

Boot option filter [UEFI and Legacy]
This option controls what devices system can boot to
Option for [UEFI and Legacy][Legacy only][UEFI only]

Launch PXE 0Prom Policy[Disable]
Controls the execution of UEFI and Legacy PXE 0pROM
Option for Enable or Disable

Launch Storage 0Prom policy[Legacy only]
Controls the execution of UEFI and Legacy storage 0pROM
2.3-12. CPU PPM Configuration
101

EIST [Enable]
Enable or Disable Intel Speedstep.
Configuration options: [Disabled] [Enabled]

Turbo Mode [Enable]
Enable or Disable Intel Turbo Mode.
Configuration options: [Disabled] [Enabled]

CPU C3/C6/C7 Report [Enable]
Enable or Disable CPU C3,C6 and C7 report to OS
Configuration options: [Disabled] [Enabled]
2.5. Chipset
102
2.5-1. PCH-IO Configuration
103

Lan 1 Controller [Enable]
Option for [Enable] [Disable]

Wake on Lan1[Enable]
Enable or Disable integrated Lan to wake the system(The wake on lan can not be disabled if ME is on
at Six state)
Option for [Enable][Disable]

Lan 2 Controller [Enable]
Control the PCI Express Root port
Option for [Disable][Enable]

Restore AC Power Loss [Power off]
Select AC Power state when power is re-applied afer a power failure.
Option for [Power off][Power on][Last State]

Amplifier GAIN(db) [6 db]
Select onboard speaker output amplifier gain.

COM3 Voltage Selection [5V]
Select rear IO COM3 connector power output
Option for [5V][12V]

VGA 12V Configuration [Disable]
Select rear IO VGA connector power output
104
2.5-1-1. USB Configuration
105

USB3.0 Support [Enabled]
Enable/Disable USB 3.0 support
Configuration options: [Disabled] [Enabled]

USB Ports Per-Port Disable Control [Disabled]
Enable/Disable USB Ports Per-Port control support
Configuration options: [Disabled] [Enabled]
2.5-1-2. PCH Azalia Configuration
106

PCH Azalia configutation setting [Auto]
Option for [Disable][Enable][Auto]
2.5-2. System Agent(SA) Configuration
107

VT-d [Disable]
Set VT-d Enable or Disable
Configuration options: [Disabled] [Enabled]
2.5-2-1. Graphics Configuration
108

DVMT Pre –Allocated [64M]
Select DVMT 5.0 Pre-Allocated(Fixed) Graphics Memory size used by the Internal Graphics Device.

DVMT Total Gfx Mem [256M]
Select DVMT 5.0 Total Graphic Memory sixe used by the Internal Graphics Device.
2.5-2-1-1. LCD control
109

Primary IGFX Boot Display [CRT]
Select the display port which be activated during POST. This has no effect if external graphics present.

Secondary IGFX Boot Display [LVDS2]
Select the 2nd display port which be activated during POST.

LCD Panel Type [1024x768]
Select LCD panel type for LVDS port

Panel color Depth [24 Bit]
Select the LFP panel color depth

LCD2 Panel Type Select [1024x768 24bit]
Select LCD panel type for LVDS2 port
2.5-2-2. Memory Configuation
110

Memory Configuration
Display system memory information
2.6. Boot
Boot Configuration
111

Setup Prompt Timeout [1]
Number of seconds to wait for setup activation key. 65535(0xFFFF) means indefinite waiting.

Bootup NumLock State [On]
Select the keyboard NumLock state
Configuration options: [On] [Off]

Quick Boot [Disable]
Configuration options: [Disable] [Enable]
2.7 Security
112

Administrator Password
Set setup Administrator Password

User Password
Set User Password
2.8 Save & Exit
113

Save changes and Exit
Exit system setup after saving the changes.

Discard changes and Exit
Exit system setup without saving the changes.

Save changes and Reset
Reset the system after saving the changes.

Restore Defaults
Restore/Load default values for all the setup option.
6. Troubleshooting
(1) Network Issues
114
Symptom
Corrective Procedure
Cannot access LAN
▪ Check if hub or switch is working correctly
▪ Check RJ45 cable connection
▪ Check if LAN LEDs are on/off
▪ Reinstall LAN card
▪ Replace motherboard
(2) MSR Issues
Symptom
Corrective Procedure
MSR does not respond
▪ Check MSR reader cable connection
▪ Check motherboard and LCD cable connection
▪ Check MSR board cable connection
(3) USB Issues
Symptom
Corrective Procedure
USB port doesn’t work
▪ Check Windows device manager for device recognition
▪ Check USB device status and connection
▪ Erase and re-install USB driver
▪ Change USB device
(4) LCD Issues
Symptom
Corrective Procedure
LCD backlight doesn’t work
▪ Check LCD cable connection
▪ Check inverter cable connection
▪ Replace inverter cable
▪ Change LCD panel
(5) Touch-screen Issues
Symptom
Corrective Procedure
Touch-screen doesn’t detect
touch operations
▪ Check touch-screen cable connection
▪ Check motherboard and LCD cable connection
▪ Check BIOS set-up
(6) Power Issues
Symptom
Corrective Procedure
System switches off abruptly and
system does not load
▪ Check A/C cable connection
▪ Check motherboard power connection
▪ Check CPU settings/status
▪ Check DRAM settings
▪ Check power button cable connection
▪ Change power adaptor unit
(7) PS/2 Keyboard Issues
Symptom
Corrective Procedure
PS/2 Keyboard Issues
▪ Check card-reader cable
▪ Check CN6 jumper
(8) Booting Issues
Symptom
Corrective Procedure
Re-booting during system
operation
▪ Check SATA cable connection
▪ Check memory status
115
7. Maintenance
Safety Warning
POSBANK will not be held responsible for repairs conducted via USER providers other than those officially specified by
the seller.
General Guidelines
1.
2.
3.
4.
5.
Always disconnect the unit from the power outlet.
Disconnect all cables from the POS main unit before attempting reparation.
Keep all components in the static-proof packaging provided until ready for installation.
If the device still is not functioning after repair, please turn off the POS unit and contact the customer USER
center for a follow-up inspection.
We recommend that power supply unit (PSU) checks and monitor repairs only be performed at a certified
USER center.
116
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