User Manual - TENVIS IP Camera Software/Firmware

TENVIS Technology Co., LTD
User Manual
For MJPEG Cameras
Version 2.1
Catalogue
Basic Setup.....................................................................................................................4
Hardware Installation..............................................................................................4
For Windows...........................................................................................................4
Set up IP address manually..............................................................................4
For Mac...................................................................................................................6
Basic Operation ..............................................................................................................6
For Internet Explorer ..............................................................................................6
For Other Non-IE Web Browsers ...........................................................................9
Camera Settings ...........................................................................................................10
System...................................................................................................................10
About .............................................................................................................10
Language .......................................................................................................11
Pan/Tilt ..........................................................................................................11
Date and Time ...............................................................................................12
Password........................................................................................................12
Users ..............................................................................................................13
Update............................................................................................................13
Backup and Restore Setup.............................................................................14
Reboot............................................................................................................15
Others ............................................................................................................15
Network ................................................................................................................15
IP....................................................................................................................15
WIFI ..............................................................................................................17
DDNS ............................................................................................................18
Alarm Setting ........................................................................................................19
Alarm Setting.................................................................................................19
Email Setting .................................................................................................19
FTP Setting....................................................................................................22
Recording ......................................................................................................23
Multi Camera Monitor Configuration...................................................................24
Web Browser Internet View.........................................................................................25
Mobile Phone View......................................................................................................26
For LAN View ......................................................................................................26
For Internet View..................................................................................................26
Attached List ................................................................................................................26
3rd Party DDNS Settings .......................................................................................26
DynDns DDNS Settings ................................................................................26
NO-IP DDNS settings ...................................................................................28
Port Forwarding of Common Routers ..................................................................31
For 2wireRouter.............................................................................................32
2
For Actiontec Routers....................................................................................34
For Apple Airport Extreme or Time Capsule................................................35
For BT BTHomeHub Routers .......................................................................36
For D-link Routers.........................................................................................38
For FRITZ!! Routers .....................................................................................39
ForHuawei Routers........................................................................................39
For Linksys W Series Routers.......................................................................40
For Movistar Routers.....................................................................................41
For Netgear Routers 1 ...................................................................................41
For Netgear Routers 2 ...................................................................................44
For Netgear Routers 3 ...................................................................................46
For O2/ Thomson routers ..............................................................................47
For Sky/Sagmen Routers ...............................................................................48
For Speedport Routers 1 ................................................................................49
For Speedport (Deutsch) Routers 2 ...............................................................51
For TP-Link Routers 1...................................................................................53
For TP-Link / Binatone Routers ....................................................................54
For Virgin Routers 1......................................................................................55
For Virgin Routers 2......................................................................................55
For Webtell Routers ......................................................................................57
For Zyxel Routers..........................................................................................58
Notice: Certain functions mentioned in this manual may vary according to
camera's model. For example, pan and tilt function are for Pan/Tilt enabled cameras
only.
3
Basic Setup
This section will focus on connecting your IP camera, software installation and basic
network configuration. Other settings and operation will be explained in later
chapters.
Notice:
For your security, please update the camera’s default password once you finish the
following procedure and you can turn to camera settings for reference.
Hardware Installation
Open the package. Connect the camera to your router by a network cable and plug it
in with the provided AC adapter.
For Windows
For basic installation, please turn to Page 2 of Quick Start Guide and follow the
manual step by step.
Set up IP address manually.
1. Click on Start, and then click on Control Panel.
2. Click Network and Sharing Center. The above is in Small icons view. If your
screen looks different, change by selecting Small icons from the View by dropdown menu in the top right hand corner.
4
3. Find the connection connected to Internet and click the link.
4. Click Details
5. Find your PC’s IP address, Subnet Mask, Gateway and DNS. And set up IP
manually by the details above.
5
Copy the first 3 parts of IP address to camera’s IP and left the 4th part with its own.
Copy Subnet Mask and Gateway to IP camera’s Sub Mask and Gateway.
For Mac
For the LAN view of Mac, please refer to Quick Start Guide.
Basic Operation
This section will focus on basic operation of the interface including pan/tilt,
video, audio, etc.
For Internet Explorer
After inputting the camera’s LAN or Internet access URL in IE browser, the camera’s
username and password will be required. The default username is admin. There is no
6
password by default, so leave the password field blank.
1. Select IE Active X Plug-in to download the IE plug-in and follow the procedure
to install.
2. Select ActiveX Plug-in only for IE Browser
3. Click Allow to allow the web browser plug-in running in IE.
7
4.
Then you will see the live video and control panel
Instructions of the buttons of main panel
Return to the welcome page
Resolution
Single camera view mode. For show back to single camera
mode from 4 camera view mode or 9 camera view mode.
4 camera view mode. After set up multiple camera settings,
you could view up to 4 cameras by this mode
9 camera view mode. After set up multiple camera settings,
you could view up to 9 cameras by this mode
Click this button for camera settings
Changed the resolution of the video, there are 3 options:
8
640x480, 320x240 and 160x120.
Video FPS
PT Speed
Change the FPS of video, it means frames per second. The
bigger the number, the smoother the video is. Higher FPS
depends on high speed network.
Change the speed of the pan/tilt of the camera. There are 5
options: Fastest, Fast, Normal, Slower and Slowest.
(only available for the camera with Pan/Tilt)
There are 8 direction keys and the center button is rotation
center.
(only available for the camera with Pan/Tilt)
The horizontal cruise will pan automatically
(only available for the camera with Pan/Tilt)
The vertical cruise will tilt automatically
(only available for the camera with Pan/Tilt)
Set preset position; this camera supports 6 preset positions.
What is a preset position? See tips below.
(only available for the camera with Pan/Tilt)
Go a specific preset position you have set
(only available for the camera with Pan/Tilt)
Invert the video horizontally
Invert the video vertically
Adjust the brightness of the video
Adjust the contrast of the video
Receive audio from the camera
(only available for the camera with 2-way audio)
Send audio to the camera
(only available for the camera with 2-way audio)
Take snapshot with the camera
Record video to PC, you can change the path in the settings
menu
Tips:
What are preset positions?
Preset positions are IP camera's memorized P/T positions. Once you set a preset
position, you do not need to pan the camera to your preferred position. You simply
press the preset button that corresponds to the preset you want to see and the camera
will move to that position automatically.
9
For Other Non-IE Web Browsers
1. Select For Firefox, Google Chrome, etc for non-IE web browser. This mode is
applicable for Safari in Mac.
2. For other non-IE web browsers, there is a little difference.
Here are the details of the difference of the functions.
IE
Multiple Cameras
√
Mode
2-way audio
√
Record to PC
√
Time Stamp
√
Non-IE web browser
×
×
×
×
Camera Settings
Click this Settings Button
for camera Settings.
Notice: Certain functions mentioned in this manual may vary according to camera's
model. For example, pan and tilt function are for Pan/Tilt enabled cameras only.
System
About
Basic Device Info & Customer Service info.
10
Hardware Version
Firmware Version
MAC Address
Wi-Fi Status
DDNS
Manufacturer
Official Website
Contact Customer
Service
Camera’s hardware version
Camera’s software version
MAC address
Wi-Fi connection status
DDNS URL
TENVIS Technology Co., Ltd
http://www.tenvis.com
Consulting with TENVIS customer service if you have any
question about TENVIS IP camera.
Notice:
Customer Service information will be updated on the official website.
Language
To set camera’s language and other appearance settings.
Language
Welcome Page
UI Color
To choose from different languages
To select the welcome page
To pick the color for the whole interface
Pan/Tilt
Camera’ Pan/Tilt and preset setting (only available for cameras with Pan/Tilt
function).
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Enable PT
Enable Preset
Position
Startup Position
PT Speed
Turn the camera’s Pan/Tilt on/off
Turn the camera’s preset position on/off
Preset position that the camera will move to after rebooting
Speed for Pan/Tilt which is also the speed for preset
movements includes 5 speed options.
Date and Time
Camera’s time setting
Current Time
Time Zone
NTP Server
Automatic
Calibration Time
Interval(by hour)
Camera’s time and you can click Sync With Host to match it to
your computer’s time
Time zone of the place that the camera is located
Time server of the network which is connected with the
camera
Intervals for the camera to correct the time with its own
connected network.
Tips:
1.
Since the camera has no built in battery, the time saved in its memory may be
lost when the camera reboots and reset to 1970.01.01. This will not affect the alarm
schedule, since the exact alarm time will be synced from the Internet. You just need to
reconnect the network to correct the camera’s time manually.
2. What is NTP server?
12
NTP server is a server computer that reads the actual time from a reference clock and
distributes this information to its clients using network. Your camera will get the
exact time through an NTP sever by offering the time zone of its location.
Password
To update the camera’s username and password.
User Name
Current Password
New Password
Confirm Password
This camera’s username
To confirm the current password
To fill in the camera’s new password
Fill in the new password to confirm the change
Users
Adding and updating user accounts
Defined user contains three different user levels.
Different access is granted to different user levels as specified in the following sheet.
Admin
Operator
Guest
Live
Video
√
√
√
Record
Snapshots
√
√
√
√
√
√
Video
adjustment
√
√
×
Sound
√
√
√
Talkbac
k
√
√
√
PT
operation
√
√
×
Settings
√
×
×
13
Tips:
PT operation is only available for cameras with Pan/Tilt.
Update
Update the device to the latest firmware version which can be found on our official
website. http://www.tenvis.com/download
Notice:
1. Please choose proper update package for your camera model (i.e. JPT 3815W).
2. Use an Ethernet cable NOT WI-FI to connect to your camera during the update
process.
3. Make sure that the camera is not unplugged during the update process.
4. The whole process may take about 2-3 minute. Please wait until camera reboots.
5. Please unzip the file to bin document and then update the firmware with it.
6. TENVIS is not responsible for any improper update attempts that lead to camera
crash.
Backup and Restore Setup
Save or restore camera configuration.
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Backup
Configuration
Restore Backup
Configuration
Restore Factory
Setting
Keep the camera settings as a backup file. Download the
appeared box IPCamera_Settings.dat and save it on your
computer in case you need to restore your previous settings.
Click Browse to restore the backup settings which has been
saved in advance to restore the previous configuration.
Reset the camera to default factory settings
Reboot
Press reboot button to restart the camera.
Others
Camera’s some Miscellaneous Settings
Power line frequency
Power LED
Select the correct power frequency to avoid video flashing,
adjust the options, if your video flickering
The status of front green LED
15
Network
IP
The Camera’s Basic Network Settings
Device Name
DHCP
IP Address
Net Mask
Default
Gateway
DNS Server
Web Port
UPnP
Camera’s display name which is set to distinguish from other
devices on your network
Enable or disable obtaining IP address from DHCP server
automatically. If it is enabled, IP address and other items cannot be
changed manually.
Camera’s local network IP address, which is used to view the
camera in the same local area network.
Specify a unique IP address for your network camera.
Specify the mask for the subnet the network camera is located on
Specify the IP address of the default gateway (router) used for
connecting devices attached to different networks and network
segments
DNS (Domain Name Service) provides the translation of host
names to IP addresses of your network
Camera’s communications port which is set to send video and audio
data
Universal Plug and Play (UPnP) is an architecture for peer-to-peer
network connectivity and it will connect to the IP camera from
Internet more seamlessly
Notice:
16
As UPNP is also easily affected by router or firewall, sometimes it may show failed
status. If this happens, please forward the camera’s port on your router manually.
Whether UPNP succeeds or not, it will not affect the camera’s remote access.
Tips:
For the exact IP address configuration, please turn to P6-P10 of this User Manual.
WIFI
Configuring WI-FI connection
Status
Wi-Fi connection status
SSID
Searched SSID by the camera
WiFI Password Enter the password and click Save to set up Wi-Fi connection
Set up Wi-Fi connection
1. Click
to search Wi-Fi signal around the camera
2. Select the Wi-Fi SSID you want to connect
3. Enter the password of your Wi-Fi network.
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4. Click Save and refresh the page to check the status.
DDNS
Configuring the camera’s DDNS for remote view
Built-in DDNS
Configuration
Third-party
DDNS
Configuration
TENVIS IP Camera has been set with free default built-in DDNS
tenvis.info. You can enable or disable it. If the DDNS status is
“successful”, you can view the camera from Internet after you
forward the camera’s port through your router.
TENVIS camera supports third-party DDNS providers like
Dyndns,Araid.org,Zoneedit,no-ip and Oray.
You can request that we add a new DDNS provider through the
TENVIS Forum if you get third-party DDNS support agreement
Tips:
1. What is DDNS?
DDNS (Dynamic DNS) is a service that maps Internet domain names to IP addresses.
Thus we do not need to know the changing IP address in order to view the camera
through the relevant DDNS server.
2.
For the DDNS settings, you can find the DDNS setting for Dyndns and no-ip
DDNS in the attached list of User Manual.
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Alarm Setting
Alarm Setting
Motion Detection
Sensitivity
On-Screen
Display
Warning Tone
Video Recording
Email Alert
FTP Upload
Folder
Back to Preset
Alert Interval
(sec)
Schedule
Enable or disable the motion detection alarm
The sensitivity of the motion detection alarm which contains 5
levels.
Notice on the screen during motion detection alarm which is only
available in IE browser.
Alarm voice when the camera detects moving objects which is
only available for IE browser.
Records to the computer when the camera detects moving objects
and there is only IE browser supports this.
Sending alarm pictures to the specified email when the camera
detects the movements
Sending alarm pictures to FTP server set in advance when the
camera detects movement.
Moves camera to a preset position once the camera detects
moving objects (this is only available for Pan/Tilt IP camera).
Unit of time for periodic motion detection alarm which includes
picture and video alarm.
Specified motion detection period with 15 minutes a unit and one
week per cycle.
Email Setting
Once the motion detection alarm is enabled, camera will send snapshots to the
specified email when it detects the moving objects. There will be six emails per time
and one picture per email.
19
Sender(xxx@xxx.xxx)
SMTP Password
SMTP Server
SMTP Port (default 25)
Transport Layer Security
IP Address Reported by
Mail
Email address for sending the alarm email
Sender email’s login password
Sending emails provider ‘s SMTP server address
Service port of SMTP server
Encryption protocol of SMTP Server
Sending the camera’s external access URL to the
recipient’s email
E-mail Alarm Configuration
Sender is your own email address. Since common email providers have a better
service experience and the built-in email provider SMTP servers are easier to set up,
you are strongly advised to use Gmail, Yahoo and other common email services as the
sender email.
SMTP Password: The password you use to login to the sender e-mail box which is
also the sender email password.
SMTP Server: The SMTP (short for Simple Mail Transfer Protocol) works like a
post assistant, handling the sending of emails from the camera to an email server.
SMTP Server receives outgoing mail messages from users to the mail recipients they
are intended for.
If your sender email provider is a public server, you can search the IP address of the
email provider’s SMTP server or DDNS from Google.
If your sender email provider is a private one, you can consult with the email
provider’s customer service.
SMTP Port: Service port of SMTP server which you can get with the above
procedure
20
Transport Layer Security: Encryption protocol of SMTP Server and you can also get
it from the above procedure
IP Address Reported by Mail: Once it is triggered, the latest external IP address will
be sent to recipient’s email as soon as the camera’s WAN IP address changes.
Then click Save and Test. Once it says Success that means the camera has set up email settings.
Go back to alarm settings and enable Email Alert to finfish the whole e-mail alert
settings.
Notice:
1.
Please check the basic network settings of the camera if it failed the test, go
back to Basic Operation for reference
2.
There might be some delay for motion detection alarm since it is related to the
network condition and the service quality of the sender email’s provider. Thus it is
beyond the control of IP camera.
3.
If you still can not receive any email alert after getting the test email, please
check your spam box and add your sender email address in the trust list of the
recipient email once your find it in spam.
21
Tips:
The email alert is sent via sender email’s provider server which is an SMTP server.
Once the camera signs in to the SMTP server, the email alert will be delivered to the
sender’s email box after getting SMTP server’s authentication. That means the sender
send e-mail to itself. Therefore, the sender email, and the SMTP server are all
required.
FTP Setting
FTP, short for File Transfer Protocol, is used to transfer files between computers on a
network. You can upload camera’s alarm snapshots to your FTP storage. Thus, there
is no need to keep the computer on when the motion detection alarm is triggered.
FTP Server
FTP Port (default
21)
FTP User
FTP Password
FTP Upload Folder
FTP server’s address
FTP server’s port
FTP server’s username
FTP server’s password
FTP server’s subdirectory. Keep it blank if there is no
subdirectory
FTP Alarm Configuration
FTP Server: FTP server’s IP address and DNS which could be required from FTP
server provider.
22
FTP Port: Communication port of FTP server and the default port is 21.
FTP User: Username for you to sign in FTP server which could be required from
FTP server provider.
FTP Password: Password for you to login FTP server which could be required from
FTP server provider.
FTP Upload Folder: File address in FTP server in which to save the alarm pictures.
If it is left blank, the pictures will be kept in FTP’s root directory.
Then click Save and Test. Once it says “Success” that means the camera has set FTP
settings successfully.
Go back to alarm settings and enable FTP Upload Folder to finfish the whole e-mail
alert settings.
Notice:
1.
Please check the basic network settings of the camera if failed in test, go back
to Basic Operation for reference
2.
FTP server is offered by FTP provider. TENVIS does not provide FTP service.
Web Hosting usually supports FTP.
3.
Please make sure the camera is authorized to upload alarm pictures. For
detailed information, please consult with the FTP server provider.
23
Recording
Recording and alarm recording are only available for IE browser.
Recording
Path
Alarm
Recording
Path
Camera’s destination folder to record to
Camera’s alarm recording destination folder
Notice:
If it does not work, please run IE as administrator. Right click IE browser and
pick Run as Administrator
Multi Camera Monitor Configuration
Device List in
LAN
Alias:
IP Address:
Port
User Name:
All MJPEG IP camera in your local network
Camera’s name
Camera’s IP address and port or you can fill in DDNS
instead.
Camera’s username and password
24
Password
If you want to view multiple cameras from Internet by DDNS, you could add
the camera with DDNS.
Notice:
This configuration is only available for IE browser.
Web Browser Internet View
Double check whether your camera’s DDNS setting succeeded or not.
If it appears failed, please refer to the IP address setting from Quick Start Guide and
double check DDNS. Once DDNS succeed, please forward your camera’s port
manually by the help of attached list of port forwarding. Then you could view the
camera by the DDNS from Internet.
Notice&
1.
Tips:
If DDNS still appears failed, please update DDNS to 8.8.8.8 to have a try.
25
2.
If DDNS shows succeed and you still cannot view the camera through the
Internet URL, please try the Internet access URL in another network since some
routers do not support loop-back.
3.
If there are two or more routers and two or more WAN, there should be multitime port forwarding. Please contact your ISP or network administrator.
4.
For 3G and 4G routers, please confirm with your ISP whether you are able to
forward your camera to Internet. It’s unlikely for most 3G and 4G routers to get
Internet access authority.
5.
There is little possibility that your ISP might not be able to offer the Internet
access authority. Please confirm this with your ISP.
Mobile Phone View
For LAN View
If your mobile phone’s network is the same with your camera’s, you can view
the camera in the local network.
Please see Quick Start Guide for the detailed information.
For Internet View
It is possible for you to view the camera from a different network which is
usually other Wi-Fi network or 3G, 4G and other network. Please finish Web
Browser Internet View and the camera could be accessed by mobile phone.
Attached List
3rd Party DDNS Settings
DynDns DDNS Settings
1. Open www.dyndns.com in the browser.
2. Login directly if you have dyndns account. Register a new account if you do not
have one.
26
3. Click Add Host Service
4. Register one DDNS account.
Hostname: DDNS for you to view the camera from Internet. You can select your
preferred dyndns and fill in your favorite hostname.
Service Type: Host with IP address
IP Address: Fill in the assigned IP address. This IP address is set only for registration
and will be updated after the IP address configuration.
Click Activate
27
5. DDNS configuration
DDNS Server: Dyndns.org
Account: Fill in Dyndns account you have set from the above procedure
Password: Enter Dyndns’ password
Click Save
6. Dyndns setup succeed.
NO-IP DDNS settings
1. Open www.no-ip.com in the browser.
2. Log in directly if you have no-ip account. Register a new account if you do not
have one.
28
3. Click Add a Host
4. Register an account
29
Hostname: DDNS for you to view the camera from Internet. You can select your
preferred dyndns and fill in your favorite hostname.
Host Type: DNS Host (A)
Service Type: Host with IP address
IP Address: Fill in the assigned IP address. This IP address is set only for registration
and will be updated after the IP address configuration.
Click Create Host
5. DDNS configuration
30
DDNS Server: www.no-ip.com
Account: Fill in no-ip account you have set from the above procedure
Password: Enter no-ip ’s password
DDNS: Typed the DDNS Hostname for no-ip
Click Save
6. Configuration succeed
Port Forwarding of Common Routers
Before you set up port forwarding manually, please check 2 things before you do it.
1.
Make sure you know the router’s brand, access URL, username and password.
If you do not know them, please get help from the provider of the router, such as your
ISP.
2.
Find your camera’s IP address and port. You can find them in your network
configuration.
31
The IP and port of the camera is very important for port forwarding.
For 2wireRouter
1.
Open a web browser like Internet Explorer, Chrome, Firefox & etc. Enter the
internal IP address of your router in the address bar of your browser. The default URL
is http://192.168.1.1
2.
Click the Firewall Settings button, and then click Add a new user-defined
application
3.
Add a new user-defined application.
32
Application Name: It is just a name whatever you want for port forwarding,
Protocol: TCP
Port for range: port of the camera
Protocol timeout: 86400
Click Add.
4.
Sign the application for the IP Camera
33
Select Computer
Select the IP camera in the list. You could choose the IP address or input the camera’s
IP address; it depends on the router’s model.
Select allow individual application
Select User-defined
Find your application you just added.
Click Add
For Actiontec Routers
1.
Open a web browser like Internet Explorer or Chrome. Enter the internal IP
address of your router in the address bar of your browser. For theses routers, in
general, it is http://192.168.0.1
2.
Click Advanced Port Forwarding
34
IP Port Range: The camera’s port.
Protocol: TCP
IP Address: The camera’s IP address.
Click Apply
For Apple Airport Extreme or Time Capsule
1. Go to your finder and type in Airport in the search bar and find your Airport
Utility program.
2. Find the Advanced Tab at the top and select it
3. Choose the Port Mapping option.
35
Add a service for IP camera.
Service: Choose a service
Public UDP Ports: the camera’s port
Public TCP ports: the camera’s port
Private IP Address: the camera’s IP address
Private UDP ports: the camera’s port
Private TCP ports: the camera’s port
36
Tips:
Be sure to click on the Update button after making these changes to upload them to
your Airport.
For BT BTHomeHub Routers
1.
Open a web browser like Internet Explorer, Chrome, Firefox & etc. Enter the
internal IP address of your router in the address bar of your browser. For BT routers,
in general, it is http://192.168.1.254
2.
Click Advanced Settings and Continue to Advanced Settings
3.
Click Supported Applications and Add new game or application
37
Game/Application name: It is just a name whatever you want for port forwarding,
Protocol: Any or TCP
Port Range: The port of the camera
4.
Click Configuration; Select the application you just added in Game or
Application List.
Select User Defended IP Address in the Device List.
Enter the camera’s IP address into Device IP Address.
38
For D-link Routers
1.
Open a web browser like Internet Explorer or Chrome. Enter the internal IP
address of your router in the address bar of your browser. For D-link routers, in
general, it is http://192.168.0.1
2.
Click Advanced - Virtual Server
Name: It is just a name whatever you want for port forwarding,
Public: the camera’s port
Private: the camera’s port
Protocol: TCP
Schedule: Always
Inbound Filter: Allow All
Click Save Settings
For FRITZ!! Routers
1.
Open a web browser like Internet Explorer or Chrome. Enter the internal IP
address of your router in the address bar of your browser to login your camera. By
default the IP address should be set to http://192.168.178.1
2.
Click the Internet link and then click Portfreigabe. In the portfreigabe, click
Neue Portfreigabe.
39
3.
Do port forwarding
Select Andere Anwendungen from the Portfreigabe aktiv fur drop down box.
Bezeichnung: A name, whatever you want
Protokoll: TCP
von Port: The camera’s port
bis Port:The camera’s port
an Computer: manuelle Eingabe der IP-Adresse
an IP-Adresse: The camera’s IP address
an Port: The camera’s port
ForHuawei Routers
1.
Enter the internal IP address of your router in the address bar of web browser.
For these routers, in general, it is http://192.168.1.1
2.
Click Advanced - NAT, and click Port Mapping
Name: Whatever you want, it is just a name, e.g. TENVIS IP Camera
Public: the camera’s http port, e.g. 81
Private: the camera’s http port, e.g. 81
Protocol: TCP
Schedule: Always
Inbound Filter: Allow All
Click Save Settings
40
For Linksys W Series Routers
1.
Enter the internal IP address of your router in the address bar of web browser.
For these Series routers, in general, it is http://192.168.1.1
2.
Click Application & Gaming and click Single Port Forwarding
Application Game: It is just a name whatever you want for port forwarding,
External Port: the camera’s port
Internal Port: the camera’s port
Protocol: TCP
To IP address: the camera’s IP address
Enabled: Enable
For Movistar Routers
1.
Enter the internal IP address of your router in the address bar of web browser.
For these routers, in general, it is http://192.168.1.1
2.
Click Firewall - Port Forwarding
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Comment: It is just a name whatever you want for port forwarding,
Public Port: the camera’s port
Local Port: the camera’s port
Remote IP Address: N/A
Local IP Address: the camera’s IP address
Click Add
For Netgear Routers 1
1.
Enter the internal IP address of your router in the address bar of web browser.
For these routers, in general, it is http://192.168.1.254
2.
Click Port Forwarding/Port Triggering or Port Forwarding. Select Port
Forwarding and select Add Custom Service
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Or
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3.
Do port forwarding
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Or
Service Name: It is just a name whatever you want for port forwarding,
Starting Port: port of the camera
Ending Port: port of the camera
Service IP Address: IP of the camera
For Netgear Routers 2
1.
Enter the internal IP address of your router in the address bar of your browser.
For these routers, in general, it is http://192.168.1.254
2.
Click the Services link and Click Add Custom Service button.
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3.
4.
button.
5.
Add an IP camera service
Name: Whatever you want
Type: TCP
Start Port: The camera’s port
End Port: The camera’s port
Click the Firewall Rules link; and then click the Inbound Services Add
Add the user-defined IP Service in Inbound Services.
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Service: Select the service you added in Service settings
Action: Allow always
Send to LAN Server: The IP of the IP Camera
Wan User: Any
Log: Always or None
For Netgear Routers 3
1.
Enter the internal IP address of your router in the address bar of web browser.
For these routers, in general, it is http://192.168.1.254
2.
Click the Port Forwarding / Port Triggering link and Click Add Custom
Service button.
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3.
Add a customer service for the camera
Name: It is just a name, whatever you want for port forwarding,
Type: TCP
Start Port: The camera’s port
End Port: The camera’s port
Server IP Address: The camera’s IP address
For O2/ Thomson routers
1.
Open http://192.168.1.254 in a web browser. If you are prompted for a login,
the username is "Administrator" and the password is the serial number of your router
(printed on its underside, excluding the bit in brackets).
2.
Click Toolbox > Game & Application Sharing > Create a new game or
application.
3.
Enter the name of your application, e.g. IP Camera, click "Manual Entry of
Port Maps", and then click Next.
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4.
Select the protocol of your application from the drop down list under Protocol
option. Enter port number of your camera in the two text boxes under Port Range
option, and then click Add. Repeat this step for all the ports you need to forward.
5.
Click Assign a game or application to a local network device.
6.
Select your newly created application in "Game or Application", e.g. “IP
Camera” select your device in Device or select User Define and input the camera’s IP
address, e.g. “192.168.1.239”, then click Add.
For Sky/Sagmen Routers
1.
Enter the internal IP address of your router in the address bar of web browser.
For Sky/Sagmen routers, in general, it is http://192.168.0.1
2.
Click SECURITY - SERVICE, and click ADD CUSTOM SERVICE
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3.
Add a Custom Service
Name: It is just a name whatever you want for port forwarding,
Start Port: the camera’s port
Finish Port: the camera’s port1
Type: TCP
Click APPLY
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4.
Click SECURITY - FIREWALL RULES - INBOUND SERVICE, add the
service to the camera
Service: Select the service you just added.
Action: ALLOW always
Send to LAN Server: The camera’s IP address
WAN Users: Any
Log: Never
Click APPLY
For Speedport Routers 1
1.
Login your router. Click Netzwerk and NAT & Portregeln.
2.
Click Neue Regel anlegen
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3.
Set port forwarding.
Bezeichnung: A name for port forwarding
IP-Adresse: The camera’s IP address
Protokoll: TCP
Ports: The camera’s port
Ports: The camera’s port
4.
Then the camera has been forwarded to Internet.
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For Speedport (Deutsch) Routers 2
1.
Enter the internal IP address of your router in the address bar of web browser.
For these routers, in general, it is http://192.168.1.1
2.
Click Netzwert - Nat & Portregeln, and click ADD CUSTOM SERVICE
3.
Click PCs ubernehmen & freigeben
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4.
Find your IP camera here and Add PC-Name to the camera
5.
Click SECURITY - FIREWALLRULES, add the service to the camera
6.
Select Neue Regel definieren
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7.
Set port forwarding
Bezeichnung: It is just a name whatever you want for port forwarding
Gultig fur PC: Select the camera you just added
TCP: The camera’s port
For TP-Link Routers 1
1.
Enter the internal IP address of your router in the address bar of your browser.
For TP-link routers, in general, it is http://192.168.1.1
2.
Click Forwarding - Virtual Servers
3.
Set port forwarding
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Service Port: the camera’s port
Internal Port: the camera’s port
IP Address: the camera’s IP address
Protocol: ALL or TCP
Status: Enabled
Click Save
For TP-Link / Binatone Routers
1.
Open a web browser like Internet Explorer or Chrome. Enter the internal IP
address of your router in the address bar of your browser. For these routers, in
general, it is http://192.168.1.1
2.
Click Advanced Setup - Virtual Servers
3.
Set port forwarding
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Application: A name for port forwarding, e.g. TENVIS
Protocol: ALL or TCP
Start Port Number: the camera’s http port, e.g. 81
End Port Number: the camera’s http port, e.g. 81
Local IP Address: the camera’s IP address, e.g.192.168.1.239
Click Save
For Virgin Routers 1
1.
Enter the internal IP address of your router in the address bar of web browser.
For these routers, in general, it is http://192.168.0.1 or http://192.168.0.254
2.
Click Advanced - Port Forwarding
Name: A name whatever you want for port forwarding
Start Port: the camera’s port
End Port: the camera’s port
Local IP Address: the camera’s IP address
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Click Add
For Virgin Routers 2
1.
Enter the internal IP address of your router in the address bar of web browser.
For these routers, in general, it is http://192.168.0.1
2.
Click Advanced Settings
3.
Select Port Forwarding
4.
Set Port Forwarding
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Name: A name whatever you want for port forwarding
Start Port: the camera’s port
End Port: the camera’s port
Protocol: TCP
IP Address: the camera’s IP address
Click Add Rule
For Webtell Routers
1.
Enter the internal IP address of your router in the address bar of web browser.
For these routers, in general, it is http://192.168.200.1
2.
Click Security - Service - Port Forwarding
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3.
Click new custom service
4.
Add a new custom service
Service Name: A name whatever you want for port forwarding
Select the service you just added.
5.
And click static NAT
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6.
Enter the IP address of the camera, click Enable.
For Zyxel Routers
1.
Enter the internal IP address of your router in the address bar of web browser.
For these routers, in general, it is http://192.168.1.254
2.
Click Network - NAT, and click Port Forwarding
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3.
Add a new rule
Service Name: It is just a name whatever you want for port forwarding
Start Port: the camera’s port
End Port: the camera’s port
IP Address: The camera’s IP address
Click Apply
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