HP Color LaserJet 2600n User Guide

HP Color LaserJet 2600n
User Guide
HP Color LaserJet 2600n Printer
User Guide
Copyright and License
Trademark Credits
© 2005 Copyright Hewlett-Packard
Development Company, L.P.
Adobe Photoshop® and PostScript are
trademarks of Adobe Systems Incorporated.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
CorelDRAW™ is a trademark or registered
trademark of Corel Corporation or Corel
Corporation Limited.
The information contained in this document
is subject to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Part number Q6455-90937
Edition 1, 4/2005
Microsoft®, Windows®, MS-DOS®, and
Windows NT® are U.S. registered
trademarks of Microsoft Corporation.
Netscape™ and Netscape Navigator™ are
U.S. trademarks of Netscape
Communications Corporation.
TrueType™ is a U.S. trademark of Apple
Computer, Inc.
ENERGY STAR® and the ENERGY STAR
logo® are U.S. registered marks of the
United States Environmental Protection
Agency. Details on the proper use of the
marks are explained in the "Guidelines for
Proper use of the ENERGY STAR® Name
and International Logo."
HP Customer Care
Online services
for 24-hour access to information by using a modem or Internet connection
World Wide Web: Updated HP printer software, product and support information, and printer
drivers in several languages can be obtained from http://www.hp.com/support/clj2600n. (The
site is in English.)
Online troubleshooting tools
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools
for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and
resolve computing and printing problems. The ISPE tools can be accessed from
http://instantsupport.hp.com.
Telephone support
Hewlett-Packard provides free telephone support during the warranty period. When you call,
you will be connected to a responsive team that is waiting to help you. For the telephone
number for your country/region, see the flyer that came in the box with the product, or visit
http://welcome.hp.com/country/us/en/wwcontact.html. Before calling HP, have the following
information ready: product name and serial number, date of purchase, and description of the
problem.
You can also find support on the Internet at http://www.hp.com. Click the support & drivers
block.
Software utilities, drivers, and electronic information
Go to http://www.hp.com/go/clj2600n_software. (The site is in English, but printer drivers can
be downloaded in several languages.)
For information over the telephone, see the flyer that came in the box with the printer.
HP direct ordering for accessories or supplies
Order supplies from the following websites:
North America: https://www.hp.com/post-embed/ordersupplies-na
Latin America: https://www.hp.com/post-embed/ordersupplies-la
Europe and Middle East: https://www.hp.com/post-embed/ordersupplies-emea
Asia Pacific countries/regions: https://www.hp.com/post-embed/ordersupplies-ap
Order accessories from http://www.hp.com/accessories. For more information, see
Accessories and ordering information.
To order supplies or accessories over the telephone, call the following numbers:
United States: 1-800-538-8787
Canada: 1-800-387-3154
To find the phone numbers for other countries/regions, see the flyer that came in the box
with the printer.
HP service information
To locate HP-Authorized Dealers in the United States or Canada, call 1-800-243-9816
(United States) or 1-800-387-3867 (Canada). Or, go to http://www.hp.com/go/cposupportguide.
For service for your HP product in other countries/regions, call the HP Customer Support
number for your country/region. See the flyer that came in the box with the printer.
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HP service agreements
Call: 1-800-HPINVENT [1-800-474-6836 (U.S.)] or 1-800-268-1221 (Canada).
Out-of-Warranty Service: 1-800-633-3600.
Extended Service: Call 1-800-HPINVENT 1-800-474-6836 (U.S.) or 1-800-268-1221
(Canada). Or, go to the HP Supportpack and Carepaq™ Services website at
http://www.hpexpress-services.com/10467a.
HP Toolbox
To check the printer status and settings and to view troubleshooting information and online
documentation, use the HP Toolbox software. You can view the HP Toolbox when the
printer is directly connected to your computer or when it is connected to a network. You must
have performed a complete software installation to use the HP Toolbox. See Managing the
printer.
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Table of contents
1 Printer basics
Quick access to printer information ..........................................................................................2
User guide links ................................................................................................................. 2
Where to look for more information ...................................................................................2
Printer configurations ............................................................................................................... 4
HP Color LaserJet 2600n printer ....................................................................................... 4
Printer features ........................................................................................................................5
Walk around .............................................................................................................................7
Software ...................................................................................................................................9
Software and supported operating systems ......................................................................9
Software tips ......................................................................................................................9
Software for Windows ......................................................................................................10
Software for Macintosh ....................................................................................................11
Uninstalling the printing software .....................................................................................11
Print-media specifications ...................................................................................................... 13
General guidelines ...........................................................................................................13
Paper and print media .....................................................................................................13
Printing and storage environment ....................................................................................14
Envelopes ........................................................................................................................14
Labels .............................................................................................................................. 16
Transparencies ................................................................................................................16
Supported media weights and sizes ................................................................................17
2 Control panel
Control panel features ............................................................................................................19
Display .............................................................................................................................20
Understanding Supplies Status .......................................................................................20
Understanding Printer Status ..........................................................................................20
3 Networking
To configure a network port-connected device configuration (direct mode or peer-topeer printing) .......................................................................................................................24
Supported network protocols .................................................................................................25
TCP/IP configuration ..............................................................................................................27
Server-based, AutoIP, and manual TCP/IP configuration ...............................................27
Server-based TCP/IP configuration .................................................................................27
Default IP address configuration .....................................................................................27
TCP/IP configuration tools ...............................................................................................28
Using BOOTP/TFTP ..............................................................................................................29
Why Use BOOTP? ..........................................................................................................29
BOOTP on UNIX .............................................................................................................29
Using DHCP ...........................................................................................................................32
UNIX Systems .................................................................................................................32
Windows Systems ...........................................................................................................32
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NetWare systems ............................................................................................................35
To discontinue DHCP configuration .......................................................................................36
Using the printer control panel ...............................................................................................37
Using the embedded Web server ..........................................................................................38
4 Printing tasks
Loading trays .........................................................................................................................40
Loading Tray 1 .................................................................................................................40
Loading Tray 2 or optional Tray 3 ....................................................................................41
Printing on special media .......................................................................................................44
Printing on envelopes ...................................................................................................... 44
Printing on labels ............................................................................................................. 46
Transparencies ................................................................................................................47
Printing on HP LaserJet glossy paper and HP LaserJet photo paper .............................48
Printing on letterhead or preprinted forms .......................................................................50
Printing on HP LaserJet Tough paper .............................................................................50
Printing on custom-sized print media or cardstock ..........................................................51
Controlling print jobs ..............................................................................................................52
Printing by tray Source versus by paper Type or paper Size ..........................................52
Gaining access to printer driver settings .........................................................................56
Printing on both sides ............................................................................................................58
To print on both sides (manually) ....................................................................................58
Canceling a print job ..............................................................................................................60
5 Color
Using color ............................................................................................................................. 62
HP ImageREt 2400 ..........................................................................................................62
Media selection ................................................................................................................62
Color options ...................................................................................................................62
Standard red-green-blue (sRGB) ....................................................................................63
Managing color options ..........................................................................................................64
Print in Grayscale ............................................................................................................64
Automatic versus Manual color adjustment .....................................................................64
Manual color options .......................................................................................................64
Matching colors ......................................................................................................................66
6 How do I?
Print: How do I? .....................................................................................................................68
Print on special media, such as glossy or photo paper ...................................................69
Print on both sides of the paper .......................................................................................70
Print on envelopes and custom media sizes ...................................................................70
Change the device print settings, such as print quality, in HP Toolbox ...........................71
Print color documents from my computer in black and white only ...................................71
Change color options .......................................................................................................71
Network: How do I? ................................................................................................................73
Set up the device and use it on the network ....................................................................73
Set my network password ...............................................................................................73
Find my network IP address ............................................................................................ 73
Configure a static IP address for my printer ....................................................................74
Other: How do I? ....................................................................................................................75
Changing print cartridges ................................................................................................75
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7 Managing the printer
Special pages ........................................................................................................................80
Demo page ...................................................................................................................... 80
Configuration page ..........................................................................................................80
Supplies Status page .......................................................................................................81
Menu map .............................................................................................................................. 83
To print a menu map .......................................................................................................83
HP Toolbox ............................................................................................................................84
Supported operating systems ..........................................................................................84
Supported browsers ........................................................................................................84
To view the HP Toolbox ..................................................................................................85
Status tab ........................................................................................................................85
Troubleshooting tab .........................................................................................................85
Alerts tab .........................................................................................................................85
Documentation tab ..........................................................................................................86
Device Settings ................................................................................................................86
Other links .......................................................................................................................86
Using the embedded Web server ..........................................................................................87
To access the embedded Web server using a network connection ................................87
Information tab .................................................................................................................88
Settings tab ......................................................................................................................88
Networking tab .................................................................................................................88
Other links found in HP Toolbox ......................................................................................89
8 Maintenance
Managing supplies ................................................................................................................. 92
Supplies life .....................................................................................................................92
Checking and ordering supplies ......................................................................................92
Storing supplies ............................................................................................................... 93
Replacing and recycling supplies ....................................................................................93
HP policy on non-HP supplies ......................................................................................... 93
HP anti-counterfeit website ..............................................................................................93
Cartridge out override ............................................................................................................94
Configuration ...................................................................................................................94
On-going operation ..........................................................................................................94
Cleaning the printer ................................................................................................................95
To clean the fuser using HP Toolbox ..............................................................................95
Calibrating the printer .............................................................................................................96
To calibrate the printer at the printer ...............................................................................96
To calibrate the printer from the HP Toolbox ...................................................................96
9 Problem solving
Support strategy .....................................................................................................................98
Troubleshooting process ........................................................................................................99
Troubleshooting checklist ................................................................................................ 99
Control panel messages ......................................................................................................101
Alert and warning messages .........................................................................................101
Critical error messages ..................................................................................................102
Clearing jams ....................................................................................................................... 105
Where to look for jams ...................................................................................................105
To clear jams from inside the printer .............................................................................106
To clear jams from Tray 2 or optional Tray 3 .................................................................107
To clear jams from the top bin ....................................................................................... 108
Print problems ......................................................................................................................109
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Print quality problems .................................................................................................... 109
Media-handling problems ..............................................................................................116
Performance problems ..................................................................................................118
Troubleshooting tools ...........................................................................................................120
Device pages and reports ..............................................................................................120
HP Toolbox ....................................................................................................................120
Service menu .................................................................................................................121
Appendix A Accessories and ordering information
Supplies ...............................................................................................................................124
Cable and interface accessories ..........................................................................................125
Paper handling accessories .................................................................................................126
Paper and other print media ................................................................................................127
User-replaceable parts .........................................................................................................129
Supplementary Documentation ............................................................................................130
Appendix B Service and support
Hewlett-Packard limited warranty statement ........................................................................131
Print Cartridge Limited Warranty Statement ........................................................................133
Availability of support and service ........................................................................................134
HP Care Pack™ Services and Service Agreements .....................................................134
Repacking the printer ...........................................................................................................135
To repack the printer .....................................................................................................135
Service information form ...................................................................................................... 136
Appendix C Specifications
Printer specifications ............................................................................................................137
Appendix D Regulatory information
Introduction ..........................................................................................................................139
FCC regulations ................................................................................................................... 140
Environmental Product Stewardship program .....................................................................141
Protecting the environment ............................................................................................141
Ozone production ..........................................................................................................141
Energy consumption ......................................................................................................141
HP LaserJet printing supplies ........................................................................................141
Material safety data sheet ....................................................................................................143
Declaration of conformity .....................................................................................................144
Country/region-specific safety statements ...........................................................................145
Laser safety statement ..................................................................................................145
Canadian DOC statement .............................................................................................145
Korean EMI statement ...................................................................................................145
VCCI statement (Japan) ................................................................................................ 145
Finnish laser statement .................................................................................................146
Index
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Printer basics
This section provides information about the following topics:
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Quick access to printer information
●
Printer configurations
●
Printer features
●
Walk around
●
Software
●
Print-media specifications
1
Quick access to printer information
User guide links
●
Walk around
●
Control panel features
●
Problem solving
Where to look for more information
Several references are available for use with this printer. See http://www.hp.com/support/
clj2600n.
Setting up the printer
Getting started guide—Provides step-by-step instructions for installing and setting up the
printer.
Accessory installation guides—These guides provide step-by-step instructions for installing
the printer accessories and are provided with any accessories that are purchased.
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Using the printer
User guide—Contains detailed information for using the printer and troubleshooting
problems. This guide is available in two formats on the CD-ROM that came with the printer:
in PDF format for printing and HTML format for online viewing. It is also available through the
HP Toolbox software.
Printer configurations
Thank you for purchasing the HP Color LaserJet 2600n printer. This printer is available in
the configuration described below.
HP Color LaserJet 2600n printer
The HP Color LaserJet 2600n printer is a four-color laser printer that prints eight pages per
minute (ppm) in both monochrome (black and white) and color.
4
●
Trays. The printer comes with a single sheet priority feed slot (Tray 1) and a universal
tray (Tray 2) that holds up to 250 sheets of various paper types and sizes or 10
envelopes. It supports an optional 250-sheet paper tray (optional Tray 3). See
Supported media weights and sizes for more information.
●
Connectivity. The printer provides a Hi-Speed USB 2.0 port for connectivity and an
HP built-in internal print server for connecting to a 10/100Base-T network.
●
Memory. The printer contains 16 megabytes (MB) of synchronous dynamic random
access memory (SDRAM). No additional memory can be added.
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Printer features
Feature
HP Color LaserJet 2600n printer
Color printing
●
Provides laser printing in full color by using
the four process colors: cyan, magenta,
yellow, and black (CMYK).
Fast print speed
●
Prints in black on letter-size paper up to
8 ppm and on A4-size paper up to 8 ppm.
Prints in color on A4/letter at 8 ppm.
Excellent print quality
●
ImageREt 2400 provides 2400 dpi
equivalent-color quality through a multilevel
printing process.
●
True 600 by 600 dots per inch (dpi) text and
graphics.
●
Adjustable settings to optimize print quality.
●
The HP UltraPrecise print cartridge has a
finer toner formulation that provides sharper
text and graphics.
●
Few supplies to order. Supplies are easy to
install.
●
Convenient access to printer information
and settings by using the HP Toolbox
software.
●
Convenient access to all supplies and to the
paper path through the front door.
●
Trays 1 and 2 for letterhead, envelopes,
labels, transparencies, custom-sized media,
postcards, HP LaserJet glossy paper,
HP LaserJet Tough paper, heavy paper,
and HP Laser Photo paper.
●
A 125-sheet top output bin.
●
Print on Both Sides (manually). See Printing
on both sides.
●
Hi-Speed USB port.
●
The HP Color LaserJet 2600n printer
includes an HP built-in internal print server
for connecting to a 10/100Base-T network.
●
The printer automatically conserves
electricity by substantially reducing power
consumption when it is not printing.
●
As an ENERGY STAR® partner, HewlettPackard Company has determined that this
product meets ENERGY STAR® guidelines
for energy efficiency. ENERGY STAR® is a
U.S. registered service mark of the United
States Environmental Protection Agency.
Ease of use
Flexible paper handling
Interface connections
Energy savings
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Printer features
5
Feature
HP Color LaserJet 2600n printer
Economical printing
●
N-up printing (printing more than one page
on a sheet) and Printing on Both Sides
features save paper. See Printing multiple
pages on one sheet of paper (N-up printing)
and Printing on both sides.
Supplies
●
A Supplies Status page with print cartridge
gauges that show the supply levels that
remain. For HP supplies only.
●
No-shake cartridge design.
●
Authentication for HP print cartridges.
●
Enabled supplies-ordering capability.
●
Online user guide that is compatible with
text screen-readers.
●
All doors and covers can be opened by
using one hand.
●
Optional Tray 3. This 250-sheet universal
tray reduces how often you have to add
paper to the printer. Only one additional 250sheet tray can be installed on the printer.
●
Optional HP Jetdirect external print server
for connecting to a network.
Accessibility
Expandability
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Chapter 1 Printer basics
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Walk around
The following illustrations identify the locations and names of key components of this printer.
Software
Software and supported operating systems
For easy printer setup and access to the full range of printer features, HP strongly
recommends that you install the software that is provided. Not all software is available in all
languages. See the Getting Started Guide for installation instructions, and see the Readme
file for the latest software information.
The most recent drivers, additional drivers, and other software are available from the Internet
and other sources. If you do not have access to the Internet, see HP Customer Care.
The printer supports the following operating systems:
●
Microsoft® Windows® 98 Second Edition and Windows Millennium Edition (Me) (Add
Printer installation)
●
Microsoft® Windows® 2000 and Windows XP
●
Microsoft® Windows® Server 2003
●
Macintosh OS X v10.2 and later
The following tables list the software that is available for your operating system.
HP Color LaserJet 2600n printer software
Feature
Windows 98 Second
Edition, Me
Windows 2000 and XP Macintosh OS X
v10.2 and later
Windows Installer
Windows printer driver
HP Toolbox software
Macintosh Installer
Macintosh printer
drivers
Software tips
The following are some tips for working with the printer software.
How do I gain access to the printer features?
The printer features are available in the printer driver. Some features such as custom paper
sizes and page orientation might also be available in the program you are using to create a
file. Change settings in the program, if possible, because changes that are made in the
program override changes that are made in the printer driver.
Gain access to advanced printer features through the printer driver (or the Print dialog box
for Macintosh operating systems). See Gaining access to printer driver settings for help with
specific printer-driver features.
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Software
9
How do I get the latest printing software?
When you want to check for and install upgrades to the printing software, you can download
drivers from the World Wide Web or HP’s file transfer protocol (FTP) servers.
To download drivers
1. Go to http://www.hp.com/support/clj2600n. Click the support & drivers block.
2. The Web page for the drivers might be in English, but you can download the drivers
themselves in several languages.
If you do not have Internet access, contact HP Customer Care. (See HP Customer Care or
the flyer that came in the printer box.) See the Readme file for additional release information.
What other software is available?
See the Readme file that is provided on the HP Color LaserJet 2600n CD-ROM for
additional, included software and for supported languages.
Software for Windows
When you install the software for Windows, you can directly connect the printer to a
computer by using a USB cable or you can connect the printer to the network by using
HP built-in networking. See the Getting Started Guide for installation instructions, and see
the Readme file for the latest software information.
The following software is available to all users of the printer, whether you connected the
printer directly to a computer by using a USB cable, or to the network through the HP built-in
networking internal print server.
Printer drivers
A printer driver is a software component that provides access to printer features and
provides the means for the computer to communicate with the printer. For help using your
printer driver, see Gaining access to printer driver settings.
Using Help
The printer driver has Help dialog boxes that can be activated from the Help button in the
printer driver, the F1 key on the computer keyboard, or the question mark symbol (?) in the
upper-right corner of the printer driver. These Help dialog boxes give detailed information
about the specific printer driver. Help for the printer driver is separate from the Help for your
program.
HP Toolbox
You must perform a complete software installation to use the HP Toolbox.
The HP Toolbox provides links to printer status information and help information, such as
this user guide; and tools for diagnosing and solving problems. You can also view
explanations and animations on the control panel. See Maintenance for more information.
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Software for Macintosh
The printer includes the following software for Macintosh computers.
Macintosh printer driver
When you install the software for Macintosh, you can directly connect the printer to a
computer by using a USB cable or you can connect the printer to the network by using
HP built-in networking. For help using your printer driver, see Gaining access to printer driver
settings. If you are connected via the network, you can configure your printer using the
embedded Web server.
Uninstalling the printing software
Uninstall software by using the following directions for your operating system.
Uninstalling software for Windows
The printer comes with an uninstall utility that you can use to select and remove any or all of
the Windows HP printing system components from your computer.
To uninstall software for Windows 98 Second Edition and later
NOTE
To uninstall the software from Windows 2000 or XP, you must log on with administrator
privileges.
1. Close all of the open programs.
For Windows 98 Second Edition and Me
a. Press Ctrl+Alt+Delete. The Close Program dialog box opens.
b. Select a program except Explorer or Systray, and click End Task.
c.
Repeat step b until all of the programs except Explorer and Systray are closed.
For Windows 2000 and XP
a. Press Ctrl+Alt+Delete. The Windows Security dialog box opens.
b. Click Task Manager and then click the Applications tab.
c.
Select a program, and then click End Task.
d. Repeat step c until all of the programs are closed.
2. On the Start menu, point to Programs, point to HP, point to HP Color LaserJet 2600n,
and click Uninstall HP Color LaserJet 2600n.
3. On the Setup screen, click Next.
4. Click Next, and follow the directions on the screen. If the message The following file is
a shared file but is not used by any other programs. Would you like to delete it?
appears, click Yes to All. The system finishes removing files.
5. If prompted to restart the computer, click OK.
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Software
11
Uninstalling software for Windows by using Add or Remove Programs
An alternate method for uninstalling the printer software is to use the Add or Remove
Programs method. This method does not require you to have the software CD.
1. Click Start, point to Settings, and click Control Panel.
2. Click Add or Remove Programs.
3. Scroll through the list of software programs and click HP Color LaserJet 2600n printer.
4. Click Remove.
Uninstalling software for Macintosh
To remove the printer from your Macintosh use the following steps:
1. Open Print Center (v10.2) or Print Setup Utility (v10.3).
2. Select the printer name.
3. Select Delete.
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Print-media specifications
This section contains information about specifications for the quality of print media,
guidelines for print media usage, and guidelines for print media storage.
General guidelines
Some print media might meet all of the guidelines in this manual and still not produce
satisfactory results. This problem might be the result of improper handling, unacceptable
temperature and humidity levels, or other variables over which Hewlett-Packard has no
control.
Before purchasing large quantities of print media, always test a sample and make sure that
the print media meets the requirements specified in this user guide and in the HP LaserJet
Printer Family Print Media Guide. For ordering information, see Accessories and ordering
information.
CAUTION
Using print media that does not meet HP specifications can cause problems for the printer,
requiring repair. This repair is not covered by the Hewlett-Packard warranty or service
agreements.
CAUTION
Use only paper designed for laser printers. Paper for inkjet printers may damage the printer.
This printer accepts a variety of media, such as cut-sheet paper (including up to 100%
recycled-fiber-content paper), envelopes, labels, transparencies, HP LaserJet glossy paper,
HP LaserJet Tough paper, HP LaserJet Photo paper, and custom-size paper. Properties
such as weight, composition, grain, and moisture content are important factors that affect
printer performance and output quality. Print media that does not meet the guidelines
outlined in this manual can cause the following problems:
●
Poor print quality
●
Increased jams
●
Premature wear on the printer, requiring repair
Paper and print media
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Category
Specifications
Acid content
5.5 pH to 8.0 pH
Caliper
0.094 to 0.18 mm (3.0 to 7.0 mils)
Curl in ream
Flat within 5 mm (0.02 in.)
Cut-edge conditions
Cut with sharp blades with no visible fray
Fusing compatibility
Must not scorch, melt, offset, or release
hazardous emissions when heated to 210°C
(410°F) for 0.1 second
Grain
Long Grain
Moisture content
4% to 6% by weight
Print-media specifications
13
Category
Specifications
Smoothness
100 to 250 Sheffield
For complete print-media specifications for all HP LaserJet printers, see the HP LaserJet
Printer Family Print Media Guide. To download the guide in PDF format, go to
http://www.hp.com/support/ljpaperguide.
Printing and storage environment
Ideally, the printing and media-storage environment should be at or near room temperature,
and not too dry or too humid. Remember that paper is hygroscopic; it absorbs and loses
moisture rapidly.
Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate,
while cold causes it to condense on the sheets. Heating systems and air conditioners
remove most of the humidity from a room. As paper is opened and used, it loses moisture,
causing streaks and smudging. Humid weather or water coolers can cause the humidity to
increase in a room. As paper is opened and used it absorbs any excess moisture, causing
light print and dropouts. Also, as paper loses and gains moisture it can distort. This issue
can cause jams.
As a result, paper storage and handling are as important as the paper-making process itself.
Paper storage environmental conditions directly affect the feed operation and print quality.
Care should be taken not to purchase more paper than can be easily used in a short time
(about three months). Paper stored for long periods can experience heat and moisture
extremes, which can cause damage. Planning is important to prevent damage to a large
supply of paper.
Unopened paper in sealed reams can remain stable for several months before use. Opened
packages of paper have more potential for environmental damage, especially if they are not
wrapped with a moisture-proof barrier.
The media-storage environment should be properly maintained to ensure optimum printer
performance. The required condition is 20° to 24°C (68° to 75°F), with a relative humidity of
45% to 55%. The following guidelines should be helpful when evaluating the paper's storage
environment:
●
Print media should be stored at or near room temperature.
●
The air should not be too dry or too humid (to moderate the hygroscopic properties of
paper).
●
The best way to store an opened ream of paper is to rewrap it tightly in its moistureproof wrapping. If the printer environment is subject to extremes, unwrap only the
amount of paper to be used during the day's operation to prevent unwanted moisture
changes.
●
Avoid storing paper and print media near heating and air conditioning vents or near
windows and doors that are frequently open.
Envelopes
Envelopes can be printed from Tray 1 or Tray 2. Select the type of envelope that you are
using from the Print dialog box or the printer driver.
In your program, set the margins for the envelope. The following table gives typical address
margins for a commercial #10 or DL envelope.
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Type of address
Top margin
Left margin
Return address
15 mm (0.6 inch)
15 mm (0.6 inch)
Delivery address
51 mm (2 inches)
89 mm (3.5 inches)
●
For the best print quality, position margins no closer than 15 mm (0.6 inch) from the
edges of the envelope.
●
Avoid printing over the area where the envelope seams meet.
Envelope storage
Proper storage of envelopes helps contribute to print quality. Envelopes should be stored
flat. If air is trapped in an envelope and creates an air bubble, then the envelope might
wrinkle during printing.
For more information, see Printing on envelopes.
Envelope construction
Envelope construction is critical. Envelope fold lines can vary considerably, not only between
manufacturers, but also within a box from the same manufacturer. Successful printing on
envelopes depends upon the quality of the envelopes. When selecting envelopes, consider
the following components:
●
Weight: The weight of the envelope paper should not exceed 90 g/m2 (24 lb) or jamming
might occur.
●
Construction: Before printing, envelopes should lie flat with less than 6 mm (0.25 inch)
curl, and should not contain air.
●
Condition: Envelopes should not be wrinkled, nicked, or otherwise damaged.
●
Temperature: Use envelopes that are compatible with the heat and pressure of the
printer. This printer's fusing temperature is 210°C (410°F).
●
Size: Use only envelopes that are within the following size ranges.
Tray
Minimum
Maximum
Tray 1 or Tray 2
76 x 127 mm (3 x 5 inches)
216 x 356 mm (8.5 x 14 inches)
Envelopes with double side-seams
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Print-media specifications
15
Double side-seam construction has vertical seams at both ends of the envelope rather than
diagonal seams. This style might be more likely to wrinkle. Be sure the seam extends all the
way to the corner of the envelope as illustrated below.
1
2
1
2
Acceptable
Unacceptable
Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal
must use adhesives that are compatible with the heat and pressure in the printer. The extra
flaps and strips might cause wrinkling, creasing, or even jams and might damage the fuser.
Labels
Select the type of label that you are using from the Print dialog box or the printer driver.
CAUTION
To avoid damaging the printer, use only labels that are recommended for laser printers. To
prevent serious jams, always use Tray 1 or Tray 2 to print on labels. Never print on the same
sheet of labels more than once or print on a partial sheet of labels.
When selecting labels, consider the quality of each component:
●
Adhesives: The adhesive material should be stable at 210°C (410°F), which is the
printer fusing temperature.
●
Arrangement: Only use labels with no exposed backing between them. Labels can peel
off sheets with spaces between the labels, causing serious jams.
●
Curl: Before printing, labels must lie flat with no more than 13 mm (0.5 inch) of curl in
any direction.
●
Condition: Do not use labels that have wrinkles, bubbles, or other indications of
separation.
For more information, see Printing on labels.
Transparencies
Use only Tray 1 or Tray 2 to print on transparencies. Select Transparencies from the Print
dialog box or the printer driver.
The printer supports printing on color transparencies. Use only transparencies that are
recommended for use in laser printers.
16
Chapter 1 Printer basics
ENWW
Transparencies that are used in the printer must be able to withstand 210°C (410°F), which
is the printer fusing temperature.
CAUTION
To avoid damage to the printer, use only transparencies that are recommended for use in
laser printers. See Accessories and ordering information.
For more information, see Transparencies.
Supported media weights and sizes
This section contains information about the sizes, weights, and capacities of paper and other
print media that each tray supports.
Tray 1 and Tray 2 specifications
Tray 1 and Tray 2
Dimensions1
Weight
Capacity2
Paper
Minimum: 76 x 127 mm
(3 x 5 inches)
60 to 163 g/m2 (16 to 43 lb)
Single sheet of 75 g/m2 (20 lb)
paper for Tray 1
Maximum: 216 x 356 mm
(8.5 x 14 inches)
HP LaserJet glossy paper
and HP LaserJet photo
paper
Same as the preceding
listed minimum and
maximum sizes.
Up to 176 g/m2 (47 lb) for
postcards
75 to 163 g/m2 (20 to 32 lb)
Up to 250 sheets for Tray 2
Single sheet of HP LaserJet
glossy paper or HP LaserJet
photo paper for Tray 1
Up to 25 mm (0.99 inch)stack
height for Tray 2
HP Premium Cover paper4
200 g/m2 (75 lb) cover
Single sheet of HP Cover
paper for Tray 1
Up to 25 mm (0.99 inch)stack
height for Tray 2
Transparencies and
opaque film
Thickness: 0.10 to 0.13 mm
(3.9 to 5.1 mils)
Single sheet of transparency
or opaque film for Tray 1
Up to 50 sheets for Tray 2
Labels3
Envelopes
Thickness: up to 0.23 mm
(up to 9 mils)
Single sheet of labels for Tray 1
Up to 90 g/m2 (16 to 24 lb)
Single envelope for Tray 1
Up to 25 mm (0.99 inch)stack
height for Tray 2
Up to ten envelopes for Tray 2
1
The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for
supported sizes.
2
Capacity can vary depending on media weight and thickness, and environmental conditions.
3
Smoothness: 100 to 250 (Sheffield).
4
Hewlett-Packard does not guarantee results when printing with other types of heavy paper.
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Print-media specifications
17
Optional Tray 3 specifications
Optional Tray 3 (250-sheet
tray)
Dimensions1
Weight
Capacity2
Plain paper
Minimum: 76 x 127 mm
(3 x 5 inches)
60 to 163 g/m2
Up to 250 sheets
Maximum: 216 x 356 mm
(8.5 x 14 inches)
1
The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for
supported sizes.
2
Capacity can vary depending on the media weight and thickness, and environmental conditions.
18
Chapter 1 Printer basics
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Control panel
This section provides information about the control panel features.
Control panel features
The printer contains the following lights and buttons on the control panel:
1
1
2
3
4
5
6
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Color print cartridge indicators
Attention light (amber)
Ready light (green)
CANCEL JOB
button
Message area
RIGHT ARROW
7
SELECT
8
LEFT ARROW
button
button
button
Control panel features
19
Display
The printer’s display gives you information about the printer, job status, and levels of supplies.
1
2
3
Message area
Supplies gauges
Print cartridge colors are indicated from left to right: black, yellow, cyan, and magenta
Understanding Supplies Status
The supplies gauges show the consumption levels of print cartridges (black, yellow, cyan,
and magenta).
Black, Yellow, Cyan, and Magenta Supplies Status gauges
A ? appears instead of the consumption level when the level is not known. This can occur in
the following circumstances:
●
Missing cartridges
●
Incorrectly placed cartridges
●
Cartridges with an error
●
Some non-HP cartridges
The supplies gauge appears whenever the printer shows the Ready state with no warnings.
It will also appear when the printer shows a warning or error message concerning a print
cartridge or multiple supplies. If a supply is empty, the gauge will flash.
Understanding Printer Status
The printer has four buttons and two lights to indicate and control the printer status.
Cancel Job button
CAUTION
20
●
When the Ready light is blinking, pressing
●
When a Supplies Status gauge is blinking and the Attention light is on (indicating that a
(SELECT) allows you to continue printing.
non-HP supply has been installed), pressing
(CANCEL JOB) cancels the current job.
You might not receive any indication when a non-HP supply is empty. If you continue
printing after the supply is empty, damage to the printer can occur. See Hewlett-Packard
limited warranty statement.
Chapter 2 Control panel
ENWW
Attention light
Generally, the Attention light blinks when the printer is out of paper, when a jam has
occurred, or when other problems that need attention occur.
The Attention light is on and one of the Supplies Status gauges is blinking the first time a
non-HP supply is installed.
Ready light
The Ready light is on when the printer is ready to print (experiencing no errors that prevent
printing) and blinks when it is receiving data to be printed.
Ready light and Select button
●
(SELECT)
When the Ready light is on and the Attention light is blinking, pressing
continues the print job after you load print media for a manual feed, or clears some errors.
●
When the Ready light is blinking, the front door has been opened and then closed. Press
(SELECT) to return the printer to the Ready state. If you do not press
(SELECT), the
printer returns to the Ready state on its own.
Left and Right arrow buttons
Use the
(LEFT ARROW) and
panel menus.
(RIGHT ARROW) buttons to navigate through the printer control
A Demo page can be printed by pressing the
simultaneously.
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(LEFT ARROW) and
(RIGHT ARROW) buttons
Control panel features
21
22
Chapter 2 Control panel
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Networking
This section provides information about using your printer on a network.
NOTE
ENWW
●
To configure a network port-connected device configuration (direct mode or peer-to-peer
printing)
●
Supported network protocols
●
TCP/IP configuration
●
Using BOOTP/TFTP
●
Using DHCP
●
To discontinue DHCP configuration
●
Using the printer control panel
●
Using the embedded Web server
Configuring TCP/IP settings are complicated and should only be performed by experienced
network administrators. BOOTP will require a (PC, Unix, Linux, and so on.) server to
configure specific TCP/IP settings for the product. DHCP will also require a server, but the
TCP/IP settings will not be fixed for the device. Finally, the manual method to configure
specific TCP/IP settings can be done from the control panel.
23
To configure a network port-connected device configuration
(direct mode or peer-to-peer printing)
In this configuration, the device is connected directly to the network, and all computers on
the network print directly to the device.
NOTE
This mode is the recommended network configuration for the device.
1. Connect the device directly to the network by inserting a network cable into the device
network port.
2. Turn on the printer. Allow 1-2 minutes for the printer to acquire an IP address.
3. At the device, use the control panel to print a Configuration page. See Configuration page.
4. Insert the device CD-ROM into your computer. The software installer will automatically
run. If the software installer does not start, navigate to the setup.exe file on the CD-ROM
and double-click the file.
5. On the Welcome screen, click Next.
6. On the License Agreement screen, read the license agreement, indicate that you
accept the terms, and then click Next.
7. Select connected via the Network and then click Next.
8. To identify the printer, select search from a list of detected printers, select and
highlight the printer/IP address that matches the IP address on the printed Configuration
page, and then click Next.
9. On the Ready to Install screen, click Next to begin installation.
NOTE
If you want to change your settings, instead of clicking Next, click Back to return to previous
screens, and then change the settings.
10. Allow the installation process to complete and then restart the computer to complete.
24
Chapter 3 Networking
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Supported network protocols
The HP Color LaserJet 2600n printer supports the TCP/IP network protocol. It is the most
widely used and accepted networking protocol. Many networking services utilize this
protocol. The following table lists the networking services/protocols that are supported on the
HP Color LaserJet 2600n printer.
The following operating systems support network printing:
●
Windows 2000
●
Windows XP
●
Macintosh OS X v10.2 and later
Printing
Service name
Description
port9100 (Direct Mode)
Printing service
Network device discovery
Service name
Description
SLP (Service Location Protocol)
Device Discovery Protocol, used to help find and
configure network devices. Used primarily by
Microsoft based applications.
mDNS (multicast Domain Name Service commonly referred to as Rendezvous)
Device Discovery Protocol, used to help find and
configure network devices. Used primarily by
Apple Macintosh based Applications.
Messaging and management
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Service name
Description
HTTP (Hyper Text Transfer Protocol)
Allows web browsers to communicate with
embedded Web server.
EWS (embedded Web server)
Allows a user to manage the device through a
web browser.
SNMP (Simple Network Management Protocol)
Used by network applications for device
management. SNMP v1/v2 and standard MIB-II
(Management Information Base) objects are
supported.
Supported network protocols
25
IP Addressing
26
Service name
Description
DHCP (Dynamic Host Configuration Protocol)
For Automatic IP address assignment. DHCP
server provides device with IP address.
Generally requires no user intervention for
printer to obtain IP address from a DHCP server.
BOOTP (Bootstrap Protocol)
For Automatic IP address assignment. BOOTP
server provides device with IP address. Requires
administrator to input devices MAC hardware
address on BOOTP server in order for printer to
obtain an IP address from that server.
Chapter 3 Networking
ENWW
TCP/IP configuration
To operate properly on a TCP/IP network, the printer must be configured with valid TCP/IP
network configuration parameters, such as an IP address that is valid for your network.
Server-based, AutoIP, and manual TCP/IP configuration
When in a factory-default state and powered on, the printer will first try to obtain its TCP/IP
configuration using a server-based method, such as BOOTP or DHCP. If the server-based
method fails, the printer will then be configured using the AutoIP protocol. The printer may
also be configured manually. Manual-based tools include a Web browser, the printer control
panel, the HP Toolbox utility, or SNMP-based management software (such as HP Web
Jetadmin). TCP/IP configuration values assigned manually will be retained when the printer
is powered off/on. The printer can also be reconfigured to use either server-based only
(BOOTP and/or DHCP), or AutoIP only, or manual configuration of TCP/IP settings at any
time.
Server-based TCP/IP configuration
In its factory-default state, the printer will first try DHCP, if this fails it will then try BOOTP, if
this fails, it will then obtain an IP address via AutoIP. In addition, a default IP address will not
be assigned if a network cable is not attached to the printer.
Default IP address configuration
A default IP address will be assigned via the AutoIP protocol if the server based methods
fail. When DHCP or BOOTP fails to obtain an IP address, the printer uses a link-local
addressing technique to assign a unique IP address. Link-local addressing may be
referenced as AutoIP. The IP address assigned will be in the range of 169.254.1.0 to
169.254.254.255 (commonly referenced as 169.254/16), and should be valid. However, it
can be further modified for your network using supported TCP/IP configuration tools if
necessary. With link-local addresses, subnetting is not used. The subnet mask will be
255.255.0.0, and cannot be changed. Link-local addresses will not route off the local link,
and access to or from the Internet will not be available. The default gateway address will be
the same as the link-local address. If a duplicate address is sensed, the printer will
automatically reassign its address, if necessary, in accordance with standard link-local
addressing methods. The IP address configured on your printer may be determined by
inspecting the network configuration page for the printer. Since it may take some time for the
server-based protocols to time out, the AutoIP process can be sped up by disabling the
BOOTP and DHCP services on the printer. This can be done via a Web browser.
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TCP/IP configuration
27
TCP/IP configuration tools
Depending on your printer and operating system, the printer can be configured with valid
TCP/IP parameters for your network in the following ways:
NOTE
28
●
Using Software—You can use your printer installation software on HP Toolbox.
●
BOOTP—You can download the data from a network-based server using BOOTP
(Bootstrap Protocol) each time the printer is turned on. The BOOTP daemon, bootpd,
must be running on a BOOTP server that is accessible by the printer.
●
DHCP—You can use Dynamic Host Configuration Protocol (DHCP). This protocol is
supported in HP-UX, Solaris, Red Hat Linux, SuSE Linux, Windows NT/2000/XP,
NetWare and Mac systems. (Refer to your network operating system manuals to verify
that your server operating system supports DHCP.)
Linux and UNIX systems: For more information, see the bootpd man page. On HP-UX
systems, a sample DHCP configuration file (dhcptab) may be located in the /etc directory.
Since HP-UX presently does not provide Dynamic Domain Name Services (DDNS) for its
DHCP implementations, HP recommends that you set all printer lease durations to infinite.
This ensures that printer IP addresses remain static until such time as Dynamic Domain
Name Services are provided.
Chapter 3 Networking
ENWW
Using BOOTP/TFTP
BOOTP (Bootstrap Protocol) provides a convenient way to automatically configure the
printer for TCP/IP network operation. When powered on, printer sends a BOOTP request
message onto the network. A properly configured BOOTP server on the network will respond
with a message that contains basic network configuration data for printer. The BOOTP
server’s response may also identify a file that contains extended configuration data for the
print server. The TFTP protocol (which is not a supported feature for this printer) is required
to download this. Thus, the TFTP configuration file that may be located on the BOOTP
server, or a separate TFTP server will be ignored. BOOTP servers are typically UNIX or
Linux systems. Windows NT/2000/XP and NetWare servers can respond to BOOTP
requests. Windows NT/2000/XP servers are configured through Microsoft DHCP services.
For setup of NetWare BOOTP servers, refer to your NetWare documentation.
NOTE
If the printer and the BOOTP/DHCP server are located on different subnets, IP configuration
may fail unless the routing device supports “BOOTP Relay” (allows the transfer of BOOTP
requests between subnets).
Why Use BOOTP?
Using BOOTP to download configuration data has the following benefits:
NOTE
●
Enhanced configuration control of the printer. Configuration by other methods, such as a
printer control panel, are limited to select parameters.
●
Ease of configuration management. Network configuration parameters for the entire
network can be in one location.
●
Ease of printer configuration. Complete network configuration can be automatically
downloaded each time the print server is powered on.
BOOTP operation is similar to DHCP, but the resulting IP parameters will be the same when
powered off/on. In DHCP, IP configuration parameters are leased and may change over
time. When in its factory-default state and powered on, the printer will attempt to
automatically configure itself using several dynamic methods, one of which is BOOTP.
BOOTP on UNIX
This section describes how to configure the print server using BOOTP (Bootstrap Protocol)
services on UNIX servers. BOOTP is used to download network configuration data from a
server to the printer over the network.
Systems That Use Network Information Service (NIS)
If your system uses NIS, you may need to rebuild the NIS map with the BOOTP service
before performing the BOOTP configuration steps. Refer to your system documentation.
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Using BOOTP/TFTP
29
Configuring the BOOTP Server
For the printer to obtain its configuration data over the network, the BOOTP server must be
set up with the appropriate configuration files. BOOTP is used by the print server to obtain
entries in the /etc/bootptab file on a BOOTP server. When the printer is powered on, it
broadcasts a BOOTP request that contains its MAC (hardware) address. A BOOTP server
daemon searches the /etc/bootptab file for a matching MAC address, and if successful,
sends the corresponding configuration data to the printer as a BOOTP reply. The
configuration data in the /etc/bootptab file must be properly entered. The BOOTP reply may
contain the name of a configuration file containing optional enhanced configuration
parameters. Again, this file will be ignored by the printer.
NOTE
HP recommends that the BOOTP server be located on the same subnet as the printers it
serves.
NOTE
BOOTP broadcast packets may not be forwarded by routers unless the routers are properly
configured.
Bootptab File Entries
An example of a /etc/bootptab file entry for a networked printer is shown below. Note that the
configuration data contains tags to identify the various printer parameters and their settings.
Entries and tags supported are listed in the Tags Supported in a BOOTP/DHCP Boot file
table.
picasso:\
:hn:\
:ht=ether:\
:vm=rfc1048:\
:ha=0001E6123456:\
:ip=192.168.40.39:\
:sm=255.255.255.0:\
:gw=192.168.40.1:\
:lg=192.168.40.3:\
:T144=“hpnp/picasso.cfg”:
Tags Supported in a BOOTP/DHCP Boot file
30
Option
Description
Nodename
The name of the peripheral. This name identifies
an entry point to a list of parameters for a
specific peripheral. Nodename must be the first
field in an entry. (In the example above,
nodename is “picasso”.)
ht
The hardware type tag. For the printer, set this to
ether for Ethernet. This tag must precede the ha
tag.
vm
The BOOTP report format tag (required). Set this
parameter to rfc1048.
Chapter 3 Networking
ENWW
Tags Supported in a BOOTP/DHCP Boot file (continued)
NOTE
ENWW
Option
Description
ha
The hardware address tag. The hardware (MAC)
address is the link-level, or station address of the
printer. It can be found on the printer network
configuration page as the HARDWARE
ADDRESS.
ip
The IP address tag (required). This address will
be the printer's IP address.
sm
The subnet mask tag. The subnet mask will be
used by the printer to identify the portions of an
IP address that specify the network/subnetwork
number and the host address.
gw
The gateway IP address tag. This address
identifies the IP address of the default gateway
(router) that the printer will use for
communications with other subnets.
ds
DNS (Domain Name System) server’s IP
address tag. Only a single name server can be
specified.
lg
The syslog server’s IP address tag. It specifies
the server that the printer sends syslog
messages to.
hn
The host name tag. This tag does not take a
value but causes the BOOTP daemon to
download the host name to the printer. The host
name will be printed on the printer network
configuration page, or returned an SNMP
sysName request by a network application.
dn
Domain name tag. Specifies the domain name
for the printer (for example, support.hp.com). It
does not include the host name; it is not the Fully
Qualified Domain Name (such as
printer1.support.hp.com).
tr
DHCP T1 timeout, specifying the DHCP lease
renewal time (seconds).
tv
DHCP T2 timeout, specifying the DHCP lease
rebind time (seconds).
A colon (:) indicates the end of a field, and a backslash (\) indicates that the entry is
continued on the next line. Spaces are not allowed between the characters on a line.
Names, such as host names, must begin with a letter and can contain only letters, numbers,
periods (for domain names only), or hyphens. The underline character (_) is not allowed.
Refer to your system documentation or online help for more information.
Using BOOTP/TFTP
31
Using DHCP
Dynamic Host Configuration Protocol (DHCP, RFC 2131/2132) is one of several auto
configuration mechanisms that the printer uses. If you have a DHCP server on your network,
the printer automatically obtains its IP address from that server and registers its name with
any RFC 1001 and 1002-compliant dynamic name services as long as a WINS (Windows
Internet Naming Service) server IP address has been specified.
NOTE
DHCP services must be available on the server. Refer to your system documentation or
online help to install or enable DHCP services.
NOTE
If the printer and BOOTP/DHCP server are located on different subnets, IP configuration
may fail unless the routing device allows the transfer of DHCP requests between subnets.
UNIX Systems
For more information on setting up DHCP on UNIX systems, see the bootpd man page. On
HP-UX systems, a sample DHCP configuration file (dhcptab) may be located in the /etc
directory. Since HP-UX presently does not provide Dynamic Domain Name Services (DDNS)
for its DHCP implementations, HP recommends that you set all print server lease durations
to infinite. This ensures that print server IP addresses remain static until Dynamic Domain
Name Services are provided.
Windows Systems
The printer supports IP configuration from a Windows NT/2000/XP DHCP server. This
section describes how to set up a pool, or “scope,” of IP addresses that the Windows server
can assign or lease to any requester. When configured for BOOTP or DHCP operation and
powered on, the printer automatically sends a BOOTP or DHCP request for its IP
configuration. If properly set up, a Windows DHCP server will respond with the print server’s
IP configuration data.
NOTE
This information is provided as an overview. For specific information or for additional
support, see the information supplied with your DHCP server software.
NOTE
To avoid problems resulting from IP addresses that change, HP recommends that all printers
be assigned IP addresses with infinite leases or reserved IP addresses.
32
Chapter 3 Networking
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Windows NT 4.0 Server
To set up a DHCP scope on a Windows NT 4.0 server, perform the following steps:
1. At the Windows NT server, open the Program Manager window and double-click the
Network Administrator icon.
2. Double-click the DHCP Manager icon to open this window.
3. Select Server and select Server Add.
4. Type the server IP address, then click OK to return to the DHCP Manager window.
5. In the list of DHCP servers, click on the server you have just added, then select Scope
and select Create.
6. Select Set up the IP Address Pool. In the IP Address Pool section, set up the IP
address range by typing the beginning IP address in the Start Address box and the
ending IP address in the End Address box. Also type the subnet mask for the subnet to
which the IP address pool applies. The starting and ending IP addresses define the end
points of the address pool assigned to this scope.
NOTE
If desired, you can exclude ranges of IP addresses within a scope.
7. In the Lease Duration section, select Unlimited, then select OK. HP recommends that
all printers be assigned infinite leases to avoid problems resulting from IP addresses that
change. Be aware, however, that selecting an unlimited lease duration for the scope
causes all clients in that scope to have infinite leases. If you want clients on your
network to have finite leases, you can set the duration to a finite time, but you should
configure all printers as reserved clients for the scope.
8. Skip this step if you have assigned unlimited leases in the previous step. Otherwise,
select Scope and select Add Reservations to set up your printers as reserved clients.
For each printer, perform the following steps in the Add Reserved Clients window to set
up a reservation for that printer:
a. Type the selected IP address.
b. Obtain the MAC address or hardware address from the configuration page, and type
this address in the Unique Identifier box.
c.
Type the client name (any name is acceptable).
d. Select Add to add the reserved client. To delete a reservation, in the DHCP
Manager window, select Scope and select Active Leases. In the Active Leases
window, click on the reservation you want to delete and select Delete.
9. Select Close to return to the DHCP Manager window.
10. Skip this step if you are not planning to use WINS (Windows Internet Naming Service).
Otherwise perform the following steps when configuring your DHCP server:
a. From the DHCP Manager window, select DHCP Options and select one of the
following:
●
Scope—if you want Name Services only for the selected scope.
●
Global—if you want Name Services for all scopes.
b. Add the server to the Active Options list. From the DHCP Options window, select
WINS/NBNS Servers (044) from the Unused Options list. Select Add, then select
OK. A warning may appear requesting that you set the node type. You do this in
step 10d.
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Using DHCP
33
c.
You must now provide the IP address of the WINS server by doing the following:
●
Select Value, then Edit Array.
●
From the IP Address Array Editor, select Remove to delete any undesired
addresses previously set. Then type in the IP address of the WINS server and
select Add.
●
Once the address appears in the list of IP addresses, select OK. This returns
you to the DHCP Options window. If the address you have just added appears
in the list of IP addresses (near the bottom of the window) go to step 10d.
Otherwise, repeat step 10c.
d. In the DHCP Options window, select WINS/NBT Node Type (046) from the Unused
Options list. Select Add to add the node type to the Active Options list. In the Byte
box, type 0x4 to indicate a mixed node, and select OK.
11. Click Close to exit to Program Manager.
Windows 2000 Server
To set up a DHCP scope on a Windows 2000 server, perform the following steps:
1. Run the Windows 2000 DHCP manager utility. Click Start, then select Settings and
Control Panel. Open the Administrative Tools folder and run the DHCP utility.
2. In the DHCP window, locate and select your Windows 2000 server in the DHCP tree. If
your server is not listed in the tree, select DHCP and click the Action menu to add the
server.
3. After selecting your server in the DHCP tree, click the Action menu and select New
Scope. This runs the Add New Scope Wizard.
4. In the Add New Scope Wizard, click Next.
5. Enter a Name and Description for this scope, then click Next.
6. Enter the range of IP addresses for this scope (beginning IP address and ending IP
address). Also, enter the subnet mask. Then click Next.
NOTE
If subnetting is used, the subnet mask defines which portion of an IP address specifies the
subnet and which portion specifies the client device.
7. If applicable, enter the range of IP addresses within the scope to be excluded by the
server. Then click Next.
8. Set the IP address lease duration for your DHCP clients. Then click Next. HP
recommends that all printers be assigned reserved IP addresses. This can be
accomplished after you set up the scope (see step 11).
9. To configure DHCP options for this scope later, select No and then click Next. To
configure DHCP options now, select Yes and click Next.
a. If desired, specify the IP address of the router (or default gateway) to be used by
clients. Then click Next.
b. If desired, specify the Domain Name and DNS (Domain Name System) servers for
clients. Click Next.
c.
Select Yes to activate the DHCP options now, and click Next.
10. You have successfully set up the DHCP scope on this server. Click Finish to close the
wizard.
11. Configure your printer with a reserved IP address within the DHCP scope:
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Chapter 3 Networking
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a. In the DHCP tree, open the folder for your scope and select Reservations.
b. Click the Action menu and select New Reservation.
c.
NOTE
Enter the appropriate information in each field, including the reserved IP address for
your printer.
The MAC address for your printer is available on the printer's network configuration page.
d. Under Supported types, select DHCP only, then click Add.
NOTE
Selecting Both or BOOTP only will result in a configuration through BOOTP due to the
sequence in which the printer initiates configuration protocol requests.
e. Specify another reserved client, or click Close. The reserved clients added will be
displayed in the Reservations folder for this scope.
12. Close the DHCP manager utility.
NetWare systems
NetWare 5.x servers provide DHCP configuration services for network clients, including your
HP printer. To set up DHCP services on a NetWare server, refer to Novell documentation
and support.
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Using DHCP
35
To discontinue DHCP configuration
CAUTION
36
Changes to an IP address on your printer may require updates to printer or system printing
configurations for clients or servers. If you do not want your printer configured through
DHCP, you must reconfigure the printer with a different configuration method. You can
manually modify the TCP/IP parameters through a supported Web browser using the
printer's embedded Web server, the printer's control panel, or HP Toolbox. If you change to
BOOTP configuration, the DHCP-configured parameters are released and the TCP/IP
protocol is initialized. If you change to Manual configuration, the DHCP-configured IP
address is released and the user-specified IP parameters are used. Therefore, if you
manually provide the IP address, you should also manually set all of the configuration
parameters, such as subnet mask and default gateway.
Chapter 3 Networking
ENWW
Using the printer control panel
The HP Color LaserJet 2600n printer allows you to set up an IP address automatically using
BOOTP or DHCP. For more information, see Default IP address configuration.
To configure the IP address manually from the printer control panel, see Configure a static
IP address for my printer.
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Using the printer control panel
37
Using the embedded Web server
You can use the embedded Web server to view or change your IP configuration settings. To
do this, open the embedded Web server and click on the Networking tab. See Using the
embedded Web server.
From the Networking tab, you can change the following configurations:
NOTE
38
●
Host Name
●
Manual IP Address
●
Manual Subnet Mask
●
Manual Default Gateway
●
Manual WINS Server
Changing the network configuration may require you to change the browser URL before you
can communicate with the printer again. The printer will be unavailable for a few seconds
while the network resets.
Chapter 3 Networking
ENWW
Printing tasks
This section provides information about common printing tasks.
●
Loading trays
●
Printing on special media
●
Controlling print jobs
●
Printing on both sides
●
Canceling a print job
For information about managing the printer and its settings by using the HP Toolbox, see
Maintenance.
ENWW
39
Loading trays
Use special print media, such as envelopes, labels, HP LaserJet glossy paper, HP LaserJet
Photo paper, and transparencies in Tray 1 and Tray 2.
Loading Tray 1
Tray 1 (the single sheet priority feed slot) prints single sheets of print media or a single
envelope. Use Tray 1 when feeding one sheet of paper, envelope, postcard, label,
HP LaserJet glossy paper, HP LaserJet Photo paper, or transparency. You can also use
Tray 1 to print the first page on different media than the rest of the document.
For information about loading special print media such as envelopes, labels, and
transparencies, see Printing on special media.
To load Tray 1
1. Media guides ensure that the media is correctly fed into the printer and that the print is
not skewed (crooked on the media). Slide the media-width guides slightly wider than the
print media.
40
Chapter 4 Printing tasks
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2. Feed print media into Tray 1 with the side to be printed down, and the top, short edge in
first. Make sure that the media is inserted far enough into the printer for the paper feed
mechanism to grab the media.
NOTE
If you are printing on both sides, see Printing on both sides for loading instructions.
Loading Tray 2 or optional Tray 3
Tray 2 and optional Tray 3 are accessed from the front of the printer and hold up to 250
sheets of paper. Tray 2 also supports other media such as envelopes, postcards,
transparencies, HP LaserJet glossy paper, and HP LaserJet Photo paper.
CAUTION
Do not fan paper before loading it into trays. Avoid overloading trays.
CAUTION
Avoid reusing paper that has been stapled. Staples left in reused paper will cause printer
damage that will require repairs that may not be covered under the warranty.
To load Tray 2 or optional Tray 3
NOTE
Instructions are the same for loading media in Tray 2 and optional Tray 3.
1. Pull Tray 2 or optional Tray 3 out of the printer and remove any paper.
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Loading trays
41
2. Move the rear guides to match the size of paper that you are loading. Tray 2 and
optional Tray 3 accept several standard paper sizes.
3. If printing paper longer than Letter/A4, extend the rear of the tray until it matches the
size you are loading.
4. Slide the media-width guides slightly wider than the print media.
5. Load the paper. If this is special paper such as letterhead, load it with the side to be
printed on facing up and the top edge toward the front of the tray.
NOTE
42
If you print using the Print on Both Sides (manually) feature, see Printing on both sides for
loading instructions.
Chapter 4 Printing tasks
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6. Make sure that the stack of paper is flat in the tray at all four corners, and keep it below
the height tabs on the media-length guide in the rear of the tray.
7. Slide the tray into the printer. The back of the tray will protrude from the back of the
printer.
Printing on special media
If printing on a special type of media, printing speeds might be automatically reduced to
improve the output quality for that specific media.
Use these guidelines when printing on special types of media.
Printing on envelopes
Use only envelopes that are recommended for laser printers. See Print-media specifications
for more information.
CAUTION
●
Load a single envelope into Tray 1 or up to ten envelopes in Tray 2.
●
Do not load more than ten envelopes into Tray 2.
●
The weight of the envelope paper should not exceed 90 g/m2 (24 lb).
●
Make sure that envelopes are not damaged and are not stuck together.
●
Never use envelopes that have clasps, snaps, windows, coated linings, self-stick
adhesives, or other synthetic materials.
●
If you are using a non-standard size of envelope, select the appropriate envelope as the
Type. For more information, see Printing on custom-sized print media or cardstock.
Failure to follow the guidelines above can result in jams.
For more information, see Print-media specifications.
To print on envelopes from Tray 1
1. Adjust the side-width guides.
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Chapter 4 Printing tasks
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2. Insert an envelope into Tray 1, with the short edge leading into the printer and the flap
on the right side facing up. Make sure that the envelope is inserted far enough into the
printer for the paper feed mechanism to grab the envelope.
3. Place the stack of envelopes into the tray with the flaps on the right side, the side to be
printed facing up, and with the short edge leading into the printer.
CAUTION
To avoid damaging the printer, use only labels that are recommended for laser printers.
Never print on the same sheet of labels more than once or print on a partial sheet of labels.
●
Avoid labels that are separating from the backing sheet or are wrinkled or damaged in
any way.
●
Feed or place labels in the trays with the top, short edge in first and the side to be
printed on facing down for Tray 1 and the side to be printed on facing up for Tray 2. For
Tray 1, make sure that the media is inserted far enough into the printer for the paper
feed mechanism to grab the media.
●
Select Labels as the Type (Windows) or the Paper (Macintosh) from the Print dialog
box or the printer driver.
●
If a sheet of labels jams in the printer, see Clearing jams.
Transparencies
When printing on transparencies, use the following guidelines:
CAUTION
ENWW
To avoid damaging the printer, use only transparencies that are recommended for laser
printers.
Printing on special media
47
CAUTION
Transparent print media that is not designed for LaserJet printing will melt in the printer, and
will damage the printer.
●
Feed or place transparencies in the trays with the top, short edge in first and the side to
be printed on facing down for Tray 1 and the side to be printed on facing up for Tray 2.
For Tray 1, make sure that the media is inserted far enough into the printer for the paper
feed mechanism to grab the media.
●
Select Transparencies as the Type (Windows) or the Paper (Macintosh) in the Print
dialog box or the printer driver.
●
Place transparencies on a flat surface after removing them from the printer.
Printing on HP LaserJet glossy paper and HP LaserJet photo
paper
This printer supports printing on HP LaserJet glossy paper and HP LaserJet photo paper.
Follow these guidelines when printing on HP LaserJet glossy paper. See Print-media
specifications for more information.
48
●
Handle HP LaserJet glossy paper and HP LaserJet photo paper by the edges. Oil from
your fingers that is deposited on HP LaserJet glossy paper and HP LaserJet photo
paper can cause print-quality problems.
●
Use HP LaserJet glossy paper and HP LaserJet photo paper only with this printer. HP
products are designed to work together for optimum printing results.
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●
Feed or place HP LaserJet glossy paper and HP LaserJet photo paper in the trays with
the top, short edge in first and the side to be printed on facing down for Tray 1 and the
side to be printed on facing up for Tray 2.
Printing on letterhead or preprinted forms
This section shows how to orient letterhead or preprinted forms when you are printing only
on one side.
●
Tray 1: Feed paper with the top edge first and the side to be printed face down as shown
in the following figure.
●
Tray 2: Orient paper in with the with the side to be printed face up and the top edge
toward the front of the printer as shown in the following figure.
●
Avoid using raised or embossed letterhead.
●
Avoid using letterhead that is printed with low-temperature inks, such as those used in
some types of thermography.
●
The printer uses heat and pressure to fuse toner to the print media. Make sure that any
colored paper or preprinted forms use inks that are compatible with this fusing
temperature (210°C (410°F) for 0.1 second).
Printing on HP LaserJet Tough paper
When printing on HP LaserJet Tough paper, follow these guidelines:
●
Handle HP LaserJet Tough paper by the edges. Oil from your fingers that is deposited
on HP LaserJet Tough paper can cause print-quality problems.
●
Use HP LaserJet Tough paper only with this printer. HP products are designed to work
together for optimum printing results.
●
In either the software program or the printer driver, select Tough Paper as the media
type, or print from a tray that is configured for HP LaserJet Tough paper.
For loading information, see Printing on letterhead or preprinted forms.
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Printing on custom-sized print media or cardstock
Postcards, 3-x-5-inch (index) cards, and other custom-sized print media can be printed on
from Tray 1 or Tray 2. The minimum size is 76 x 127 mm (3 x 5 inches) and the maximum
size is 216 x 356 mm (8.5 x 14 inches).
●
Always insert the short edge first into Tray 1 or Tray 2. To print in landscape mode,
make this selection through your program. Inserting the media long-edge-first might
cause a jam.
●
In your program, set margins at least 6.4 mm (0.25 inch) away from the edges of the
print media.
●
Select the custom media that you are using as the Type in the printer driver and set the
correct Size.
For instructions on loading media in Tray 1, see To load Tray 1.
For instructions on loading media in Tray 2 or optional Tray 3, see To load Tray 2 or optional
Tray 3.
See Print-media specifications for more information.
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Printing on special media
51
Controlling print jobs
This section provides basic printing instructions. When making changes to printing settings,
follow the hierarchy of how changes are prioritized. (Note that the names of commands and
dialog boxes might vary depending on your software program.)
●
Page Setup dialog box. This dialog box opens when you click Page Setup or a similar
command on the File menu in your software program. This dialog box is part of the
program in which you are working. Settings that are changed here override settings that
are changed anywhere else.
●
Print dialog box. This dialog box opens when you click Print, Print Setup, or a similar
command on the File menu in your software program. It is also part of the program, but
it has a lower priority than the Page Setup dialog box. Settings that are changed in the
Print dialog box do not override settings that are changed in the Page Setup dialog box.
Settings that are changed here do override settings that are changed in the printer driver.
●
Printer driver. The printer driver opens when you click Properties in the Print dialog
box. Settings that are changed here do not override settings that are changed anywhere
else. (For Macintosh, the printer driver settings are integrated into the Print dialog box.)
Printing by tray Source versus by paper Type or paper Size
Three settings affect how the printer driver tries to pull media when you send a print job.
These settings, Source, Type, and Size, appear in your program Page Setup dialog box,
the Print dialog box, or the printer driver. The printer automatically selects a tray if you do
not change these settings. If you do want to change these settings, you can print by Source,
by Type, by Size, or by Type and Size. (For Macintosh OS X, types and sizes are both
available from the Paper pop-up menu.)
52
●
Source. Printing by Source means that you select a specific tray from which you want
the printer to pull paper. The printer tries to print from this tray, no matter what type or
size is loaded in it. However, if you select a tray that is configured from the HP Toolbox
for a type or size and that does not match your print job, the printer does not print
automatically. Instead, it waits for you to load the tray that you selected with the type or
size of print media for your print job. When you load the tray, the printer begins printing.
(If it does not begin, you might need to configure the tray to match the size or type of the
print job.) Or, press
(SELECT) to have the printer try to print from another tray.
●
Type or Size. Printing by Type or Size means that you want the printer to pull paper or
print media from the first tray that is loaded with the type or size that you selected.
Always print by Type for special print media such as labels or transparencies.
●
If you want to print by Type or Size and the trays have not been configured for a
certain type or size from the HP Toolbox, load the paper or print media into a tray
and then select the Type or Size from the Page Setup dialog box, the Print dialog
box, or the printer driver.
●
If you often print on a certain type or size of media, the printer administrator (for a
network printer) or you (for a directly connected printer) can use the HP Toolbox to
configure a tray for that type or size. (See HP Toolbox.) Then, when you select that
Type or Size as you print a job, the printer pulls from the tray that is configured for
that type or size.
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Features in the printer driver
Some printer drivers and some operating systems do not support all of these printer features.
●
Setting a custom paper size
●
Printing in grayscale
●
Changing the color settings
●
Creating and using watermarks
●
Printing multiple pages on one sheet of paper (N-up printing)
●
Creating and using Quick Sets
●
Reducing or enlarging
●
Printing on different paper for the first page
●
Changing the print quality
●
Restoring the default printer-driver settings
For printing using the Print on Both Sides (manually) feature, see Printing on both sides.
Setting a custom paper size
Use the Custom Paper feature to set up the printer to print to sizes other than standard ones.
●
Windows: Try to set this setting from one of these locations, in this order: the Page
Setup dialog box in the program, the Print dialog box in the program, or the Paper tab
in the printer driver.
●
Mac: To set a custom paper size, click File, and then click Page Setup. Click the
Settings menu, and select Custom Paper Size. (Mac OS X v10.2 does not support
custom paper-size settings.)
Printing in grayscale
If you have a document that you created in color, it will automatically print in color. Or, you
can set the printer to print a color document in grayscale (black and white) only.
●
Windows: Select the Print In Grayscale option on the Color tab of the printer driver.
●
Mac: In the Print dialog box, select the Color Options tab, and then select the Print
Color as Gray checkbox.
Changing the color settings
When you are printing in color, the printer driver automatically sets the optimal color settings
for you. However, you can manually make adjustments to how the printer prints in color for
text, graphics, and photographs. See Printing on special media for more information.
●
Windows: On the Color tab of the printer driver, click Settings.
●
Mac: In the Print dialog box, click the Color Options tab, and then the Show Advanced
Options button.
Creating and using watermarks
Use the Watermark options to specify that text be placed "underneath" (in the background
of) an existing document. For example, you might want to have large gray letters reading
"draft" or "confidential" placed diagonally across the first page or all pages of a document.
You can change color, position, and wording of the watermark.
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Controlling print jobs
53
NOTE
If you are using Windows 2000 or XP, you must have Administrator privileges to create
watermarks. You do not need Administrator privileges to add existing watermarks to
documents.
●
Windows: Gain access to the Watermark options on the Effects tab in your printer driver.
●
Mac: Gain access to the Watermark options on the watermark/overlay pull-down menu
in the Print dialog box. (Note that OS X might not support Watermarks.)
Printing multiple pages on one sheet of paper (N-up printing)
N-up printing is the ability to print multiple pages on one sheet of paper. The pages will
appear decreased in size. You can specify up to nine pages per sheet, and they will be
arranged on the sheet as shown in the following figures if you use the default arrangement.
You can also choose whether a border appears around each page or not.
●
Windows: Gain access to Pages per Sheet on the Finishing tab in the printer driver.
●
Mac: Gain access to Pages per sheet by selecting the Layout pop-up menu in the
Print dialog box.
1
1
1
2
3
2
4
1
2
3
4
5
6
7
8
9
Creating and using Quick Sets
Use Quick Sets to save the current print-driver settings such as the page orientation, N-up
printing, or the paper source for later use. You can save up to a total of 30 sets of settings.
For convenience, Quick Sets can be selected and saved from most printer-driver tabs.
NOTE
If you are using Windows 2000, you must have Administrator privileges to save Quick Sets.
●
Windows: Create Quick Sets from most printer-driver tabs. Later, you can gain access to
Quick Sets on the Finishing tab in the printer driver.
●
Mac: This feature is not supported.
Reducing or enlarging
Use the Fit to Page option to scale your document to a percentage of its normal size. You
can also choose to scale your document to fit on any size of paper that the printer supports.
54
●
Windows: Gain access to Fit to Page settings on the Effects tab in the printer driver.
●
Mac: Gain access to Reduce and Enlarge (Scale) settings in the Page Setup dialog box.
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Printing on different paper for the first page
Printing on different paper for the first page is useful if, for example, you are printing a letter
that uses letterhead on the first page and plain sheets for the subsequent pages. The size
for all pages of the print job must be the same in the printer driver.
●
Windows: Try to set this setting from one of these locations, in this order: the Page
Setup dialog box in the program, the Print dialog box in the program, or the
Paper/Quality tab in the printer driver.
●
Mac: On the Paper Feed pop-up menu in the Print dialog box, select the First Page
from option. Then, select the source for the first page.
Restoring the default printer-driver settings
You can return all settings in the printer driver to their default values. This feature might be
useful if you are experiencing quality issues, or if the print media is not being selected from
the correct tray.
●
Windows: Select Defaults in the Quick Sets dialog box on the Finishing tab of the
printer driver.
●
Mac: The Standard option contains the default settings and is automatically selected
each time you open a program.
To print from Windows
1. Make sure that print media is loaded in the printer.
2. On the File menu, click Page Setup or a similar command. Make sure that the settings
are correct for this document.
3. From the File menu, click Print, Print Setup, or a similar command. The Print dialog
box opens.
4. Select this printer and change settings as necessary. Do not change any settings, such
as page size or orientation, that you set in the Page Setup dialog box.
5. If this print job is for a standard size and weight of paper, you probably do not need to
change the Source is (tray), Type is, or Size is settings, and you can go to step 7.
Otherwise, go to step 6.
6. If this print job is to be printed on a non-standard size or weight of paper, select how the
printer pulls paper.
●
To print by Source (tray), select the tray in the Print dialog box, if possible.
●
To print by Source (tray) when this setting is not available in the Print dialog box,
click Properties, and on the Paper tab, select the tray in the Source is field.
●
To print by Type or Size, click Properties and, on the Paper tab, select the type or
size in the Type is or Size is field. (For some paper, such as letterhead, you will set
both the Type and Size.) Always print by Type for special print media such as labels
or transparencies.
7. If you have not yet done so, click Properties. The printer driver opens.
8. On the various tabs, set any settings that you want that did not appear in the Page
Setup or Print dialog box. For more information about printer-driver settings, see
Features in the printer driver.
9. Select the Print command to print the job.
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Controlling print jobs
55
To print from the Macintosh OS
1. Make sure that paper is loaded in the printer.
2. On the File menu, click Page Setup.
3. Make sure that this printer is selected on the Format for pop-up menu.
4. Select the size of paper onto which you are printing.
5. Select the Orientation and Scale, if necessary, and click OK.
6. On the File menu, click Print.
7. Use the following method to select the Source (tray) from which you want to print or
select the Type of media onto which you want to print. Always print by Type for special
print media such as labels or transparencies.
●
Mac: On the Paper Feed pop-up menu, select the tray or type of media.
8. Set any other settings that you want, such as watermarks. (For more information, see
Gaining access to printer driver settings.)
9. Select the Print command to print the job.
Gaining access to printer driver settings
This section lists the common printing features that are controlled through the printer driver.
(The printer driver is the software component you use to send print jobs to the printer.) You
can change settings temporarily for the print jobs that you print while the program is still
open. You can also make permanent changes to the default settings, and those new settings
will be in effect now and in the future.
Operating
System
Temporarily change settings
for jobs that are printed now
Permanently change default
settings1
Change configuration settings
Windows 98
Second Edition
and Me
On the File menu, click Print,
select this printer, and then
click Properties. (The actual
steps can vary; this is the most
common method.)
Click Start, point to Settings,
and then click Printers. Rightclick the printer icon, and then
click Properties.
Click Start, point to Settings, and
then click Printers. Right-click the
printer icon, and then click
Properties. Click the Configure tab.
Windows 2000
and XP (Classic
Start Menu)
On the File menu, click Print,
select this printer, and then
click Properties or
Preferences. (The actual
steps can vary; this is the most
common method.)
Click Start, point to Settings,
and then click Printers or
Printers and Faxes. Rightclick the printer icon, and then
click Printing Preferences.
Click Start, point to Settings, and
then click Printers or Printers and
Faxes. Right-click the printer icon,
and then click Properties. Click the
Configure tab.
Windows XP
On the File menu, click Print,
select this printer, and then
click Properties or
Preferences. (The actual
steps can vary; this is the most
common method.)
Click Start, click Printers and
Faxes, right-click the printer
name or icon, and then click
Printing Preferences.
Click Start and then click Printers
and Faxes. Right-click the printer
icon, and then click Properties.
Click the
(For example, to add an optional
tray or to enable or disable a
driver feature such as "Allow
manual duplexing")
1
Operating
System
Temporarily change settings
for jobs that are printed now
Permanently change default
settings1
Change configuration settings
Macintosh OS X
v10.2 and later
On the File menu, click Print.
Change settings as necessary
on the various pop-up menus.
On the File menu, click Print.
To change settings as
necessary, use the various
pop-up menus, and then on
the Presets pop-up menu,
click Save as and type a name
for the preset. These settings
are saved in the Presets
menu. To use the new
settings, you must select the
saved preset option every time
that you open a program and
print.
Change configuration settings is
not available for Mac.
(For example, to add an optional
tray or to enable or disable a
driver feature such as "Allow
manual duplexing")
Access to default printer settings might be restricted and therefore unavailable.
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Controlling print jobs
57
Printing on both sides
To print on both sides of the paper, you have to return to the printer and reinsert the paper
manually after the first side has printed.
CAUTION
Do not print on both sides of labels or transparencies. Damage to the printer and jams might
result.
To print on both sides (manually)
1. Insert enough paper into Tray 2 or optional Tray 3 to accommodate the print job.
NOTE
In Windows, Print on both sides (manually) must be enabled to complete these
instructions. To enable duplexing, in the printer driver, select Properties, and then click on
the Configure tab. Under Paper handling, select Allow Manual Duplexing, and then click
OK to save.
2. Use one of the following procedures to configure the printer to Print on both sides
(manually).
58
●
Windows: In the printer driver, select the Finishing tab, select the Print on both
sides (manually) option, and then send the job to print.
●
Mac: In the Mac Print window, in the Copies & Pages selection drop-down list,
select Manual Duplex. On the next menu, select Print on both sides (manually)
and then send the job to the printer.
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3. After the job is finished printing, remove any blank paper from Tray 2 or optional Tray 3.
Lift the printed stack from the output bin and insert the printed stack without rotating or
turning the stack over into the printer tray that was used for the first part of the job.
Canceling a print job
A print job can be canceled from a program, from a print queue, or from the
button on the printer.
(CANCEL JOB)
●
If the printer has not started printing, first try to cancel the job within the program that
sent the print job.
●
If the print job is waiting in a print queue or print spooler such as the Printers folder in
Windows (Printers or faxes in Windows 2000 or Windows XP) or Print Center Queue
in Mac, try to delete the job from there next.
●
If the print job is already printing, press
(CANCEL JOB) on the printer. The printer
finishes printing any pages that are already moving through the printer and deletes the
remainder of the print job.
●
Pressing
(CANCEL JOB) cancels only the current job in the printer. If more than one
print job is in printer memory, you must press
job starts printing.
(CANCEL JOB) once for each job after the
If the Printer Status lights continue to cycle after a job has been canceled, the computer is
still sending the job to the printer. Either delete the job from the print queue or wait until the
computer finishes sending data.
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Color
This chapter describes how the printer provides great color printing. This chapter also
describes ways to produce the best possible color prints. The following topics are covered:
ENWW
●
Using color
●
Managing color options
●
Matching colors
61
Using color
This printer offers great color as soon as you set it up. It provides a combination of automatic
color features to generate excellent color results for the general user, plus sophisticated
tools for the experienced color user.
The printer provides carefully designed and tested color tables to provide smooth, accurate
color rendition of all printable colors.
HP provides free online tools to help businesses of all sizes with their color printing. HP's
Office Color Printing Center (http://www.hp.com/go/color) identifies solutions and information
on creating finished projects.
HP ImageREt 2400
ImageREt 2400 provides 2400 dots-per-inch (dpi) color laser-class quality through a multilevel printing process. This process precisely controls color by combining up to four colors
within a single dot and by varying the amount of toner in a given area. ImageREt 2400 has
been improved for this printer. The improvements offer trapping technologies, greater control
over dot placement, and more precise control of toner quality in a dot. These new
technologies, coupled with HP's multi-level printing process, result in a 600 x 600 dpi printer
that provides 2400-dpi color laser-class quality with millions of smooth colors.
In contrast, the single-level printing process found in the default mode of other color laser
printers does not allow the colors to be mixed within a single dot. This process, called
dithering, significantly hinders the ability to create a wide range of colors without reduced
sharpness or visible dot structure.
Media selection
For the best color and image quality, it is important to select the appropriate media type from
the software printer menu or from the printer driver. See Print-media specifications for more
information.
Color options
Color options enable optimal color output automatically for diverse types of documents.
Color options use object tagging, which allows optimal color settings to be used for different
objects (text, graphics, and photos) on a page. The printer driver determines which objects
are used on a page and uses color settings that provide the best print quality for each object.
Object tagging, combined with optimized default settings, produces great color from the
printer without having to establish any special settings.
In the Windows environment, the Automatic and Manual color options are on the Color tab
in the printer driver.
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Standard red-green-blue (sRGB)
Standard red-green-blue (sRGB) is a worldwide color standard that was originally developed
by HP and Microsoft as a common color language for monitors, input devices (scanners and
digital cameras), and output devices (printers and plotters). It is the default color space that
is used for HP products, Microsoft operating systems, the World Wide Web, and most office
software that is sold today. The sRGB standard is representative of the typical Windows
computer monitor and is the convergence standard for high-definition television.
NOTE
Factors such as the type of monitor you use and the room's lighting can affect the
appearance of colors on your screen. For more information, see Matching colors.
The latest versions of Adobe® PhotoShop®, CorelDRAW™, Microsoft Office, and many
other applications use sRGB to communicate color. Most importantly, as the default color
space in Microsoft operating systems, sRGB has gained broad adoption as a way to
exchange color information between software programs and devices by using a common
definition that assures that typical users will experience greatly improved color matching.
The sRGB standard improves your ability to match colors between the printer, the computer
monitor, and other input devices (scanners and digital cameras) automatically, without the
need to become a color expert.
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Using color
63
Managing color options
Setting color options to Automatic typically produces the best possible print quality for color
documents. However, in some situations, you might want to print a color document in
grayscale (black and shades of gray) or to change one of the printer's color options.
●
Using Windows, print in grayscale or change the color options by using the settings on
the Color tab in the printer driver.
●
Using a Macintosh computer, print in grayscale or change the color options by using the
Color Options pop-up menu in the Print dialog box.
Print in Grayscale
Selecting the Print in Grayscale option from the printer driver prints a document in black
and shades of gray. This option is useful for printing color documents that will be
photocopied or faxed.
When Print in Grayscale is selected, the printer goes into monochrome mode.
Automatic versus Manual color adjustment
The Automatic color adjustment option optimizes the neutral gray color treatment, and the
edge enhancements that are used for each element in a document. For more information,
see your printer-driver online Help.
NOTE
Automatic is the default setting and is recommended for printing all color documents.
Use the Manual color adjustment option to adjust the neutral gray color treatment, and the
edge enhancements for text, graphics, and photographs. To gain access to the Manual color
options, on the Color tab, click Manual, and then click Settings.
Manual color options
Use the Manual color adjustment to adjust the Color (or Color Map) options.
NOTE
Some software programs convert text or graphics to raster images. In these cases, the
Photographs setting also controls the text and graphics.
Halftone options
Halftoning is the method by which the printer mixes the four primary colors (cyan, magenta,
yellow, and black) in varying proportions to create millions of colors. Halftone options affect
the resolution and clarity of your color output. The two halftone options are Smooth and
Detail.
64
●
The Smooth option provides better results for large, solid-filled print areas. It also
enhances photos by smoothing out fine color gradations. Choose this option when
uniform and smooth area fills are the most important attributes.
●
The Detail option is useful for text and graphics that require sharp distinctions among
lines or colors, or images that contain a pattern or a high level of detail. Choose this
option when sharp edges and details are the most important attributes.
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Edge Control
The Edge Control setting determines how edges are rendered. Edge Control consists of
two components: Adaptive Halftoning and Trapping. Adaptive Halftoning increases the edge
sharpness. Trapping reduces the effect of color-plane misregistration by slightly overlapping
the edges of adjacent objects. The following levels of edge control are available:
●
Off sets Trapping and Adaptive Halftoning to Off.
●
Normal provides the default trapping settings. Adaptive Halftoning is set to On.
●
Maximum provides the most trapping. Adaptive Halftoning is set to On.
RGB Color
The RGB Color option determines how colors are rendered.
●
Default interprets RGB color as sRGB, which is the accepted standard for many
software companies and organizations, such as Microsoft and the World Wide Web
Consortium. (See http://www.w3.org.)
●
Device sets the printer to print RGB data in raw device mode. To render photographs
properly when this option is selected, you must manage color in the program in which
you are working or in the operating system.
●
Vivid instructs the printer to increase the color saturation in the midtones. Less colorful
objects are rendered more colorfully. This value is recommended for printing business
graphics.
●
Photo Image interprets the RGB color as if it were printed as a photograph using a
digital mini-lab. It is designed to render the deeper, more saturated colors differently
than Default mode. Use this setting for printing photos.
Neutral Grays
The Neutral Grays setting determines the method for creating gray colors that are used in
text, graphics, and photographs.
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●
Black Only generates neutral colors (grays and black) by using only black toner. This
option guarantees that neutral colors do not have a color cast.
●
4-Color generates neutral colors by combining all four colors of toner. This option
produces smoother gradients and transitions to non-neutral colors. It also produces the
darkest possible black.
Managing color options
65
Matching colors
The process of matching printer output color to your computer screen is quite complex
because printers and computer monitors use different methods of producing color. Monitors
display colors by light pixels using an RGB (red, green, blue) color process, but printers print
colors using a CMYK (black, yellow, cyan, and magenta) process.
The following factors can influence your ability to match printed colors to those on your
screen:
●
Print media
●
Printer colorants (inks or toners, for example)
●
Printing process (inkjet, press, or laser technology, for example)
●
Overhead lighting
●
Programs
●
Printer drivers
●
Computer operating system
●
Monitors
●
Video cards and drivers
●
Operating environment (very humid or very dry)
●
Personal differences in perception of color
Keep these factors in mind if colors on your screen do not perfectly match your printed
colors. For most users, the best method for matching colors on your screen to your printer is
to print sRGB colors. The printer uses sRGB and automatically optimizes color output.
For more information about solving issues that are related to color output, see Solving issues
with color documents.
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How do I?
Use this section to perform basic tasks with the HP Color LaserJet 2600n printer.
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Print: How do I?
Use this section to answer printing questions.
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Chapter 6 How do I?
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Print on special media, such as glossy or photo paper
You can print on special media such as transparencies, labels, heavy paper, glossy paper,
photo paper, and card stock, by using the optimizing feature in the printer driver.
1. Load the media input tray. Make sure that the top of the media is forward and the side to
be printed on (the rough side of transparencies) is facing up.
2. Adjust the media guides to fit the width of the media.
3. Open a document in a program, such as Microsoft Word.
4. Select the print command. For most programs, click the File menu, and then click Print.
The Print dialog box appears.
5. On the Print dialog box, click Properties.
6. On the Paper or Quality tab, select one of these media types:
●
Plain
●
Preprinted
●
Letterhead
●
Transparency
●
Prepunched
●
Labels
●
Bond
●
Recycled
●
Color
●
HP Tough paper
●
Envelope
●
Light 60-74 g/m2
●
Heavy paper 91-105 g/m2
●
Cardstock 106-176 g/m2
●
Light Glossy 75-105 g/m2
●
Glossy 106-120 g/m2
●
Heavy Glossy 121-163 g/m2
●
HP Premium Cover 200 g/m2
●
HP Premium Plus Photo 220 g/m2
7. Print the document. Remove the media from the device as it prints to prevent it from
sticking together, and place the printed pages on a flat surface.
The media type can also be selected and configured in HP Toolbox. To configure these
media types from HP Toolbox, click Device Settings, click the System Settings tab,
and then open the Print Modes page. Make any necessary changes, and then click
Apply to save the changes.
To print a single-page cover letter on letterhead, followed by a multiple-page document,
load a single sheet of letterhead in Tray 1. After the letterhead page has printed, the
device prompts you to load paper. Load paper for the rest of the document.
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Print: How do I?
69
Print on both sides of the paper
To manually print on both sides of the paper, you must send the paper through the device
twice.
CAUTION
Do not print on both sides of labels or transparencies.
1. Insert enough paper into Tray 2 or optional Tray 3 to accommodate the print job.
2. Use one of the following procedures to configure the printer to Print on both sides
(manually).
●
Windows: In the printer driver, select the Finishing tab, select the Print on both
sides (manually) option, and then send the job to print.
●
Mac: In the Mac Print window, in the Copies & Pages selection drop-down list,
select Manual Duplex. On the next menu, select Print on both sides (manually)
and then send the job to the printer.
3. After the job finishes printing, remove any blank paper from Tray 2 or optional Tray 3.
Insert the printed stack, with the blank side up, and the top edge leading into the device.
Print the second side from Tray 2 or optional Tray 3.
A
4. Press
(SELECT) to continue printing.
Print on envelopes and custom media sizes
To print on envelopes, complete the following steps.
1. Set Tray 2 to the correct media size. See Loading Tray 2 or optional Tray 3.
2. Load no more than 10 envelopes face-up with the flap of the envelope to the right, and
the short edge feeding into the device first.
3. Use your computer software program to complete the printing process.
NOTE
For Tray 1, load one envelope at a time, face down and the flap to the right.
NOTE
Do not use envelopes with windows or clasps, and do not use envelopes that are wrinkled,
nicked, curled, or otherwise damaged.
To print on custom media sizes, complete the following steps.
1. Load the media Tray 2 or optional Tray 3 with the narrow side forward and the side to be
printed on facing up.
2. Adjust the side and rear media guides to fit the media.
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Chapter 6 How do I?
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3. At your computer, open a document in a program, such as Microsoft Word.
4. Select the print command. For most programs, click the File menu, and then click Print.
The Print dialog box appears.
5. In the Print dialog box, click Properties.
6. On the Paper or Quality tab, select the correct media size.
NOTE
Software settings can override changes to the device properties.
7. Click OK.
8. Print the document.
Change the device print settings, such as print quality, in
HP Toolbox
To change the default print settings in HP Toolbox, complete the following steps.
NOTE
The changes that you make to the print settings in HP Toolbox apply to all future print jobs.
1. Open HP Toolbox and click Device Settings.
2. Click the Settings tab.
3. On the Settings tab, you can modify settings that appear on the following pages.
●
Paper Handling
●
Printing
●
Print Quality
●
Print Density
●
Paper type settings
●
Print Modes
●
System Setup
●
Service
4. Click Apply to save the changes that you make on these pages.
NOTE
If you have similar settings in the printer driver, those settings take priority over the settings
that are established in HP Toolbox.
Print color documents from my computer in black and white
only
In the software program, select File, Print, the HP Color LaserJet 2600n print driver, click
Properties, click the Color tab, and then select the Print in Grayscale check box. Click OK
to save the print properties, and then click OK again to print the document.
Change color options
The Automatic color adjustment option optimizes the neutral gray color treatment, and the
edge enhancements that are used for each element in a document. For more information,
see your printer-driver online Help.
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Print: How do I?
71
NOTE
Automatic is the default setting and is recommended for printing all color documents.
Use the Manual color adjustment option to adjust the neutral gray color treatment, and the
edge enhancements for text, graphics, and photographs. To gain access to the Manual color
options, on the Color tab, click Manual, and then click Settings. Use the Manual color
adjustment to adjust the Color (or Color Map) options.
NOTE
72
Some software programs convert text or graphics to raster images. In these cases, the
Photographs setting also controls the text and graphics.
Chapter 6 How do I?
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Network: How do I?
Use this section to answer network questions.
Set up the device and use it on the network
Hewlett-Packard recommends that you use the HP software installer on the CD-ROMs that
came with the device to set up printer drivers for the following network setups.
To change from a direct-connected shared device to a network portconnected device configuration
To change from a direct connection to a network configuration, complete the following steps.
1. Uninstall the printer driver for the direct connect device.
2. Install the driver as a network configuration by using the steps in Networking.
Set my network password
Use HP Toolbox to set a network password.
1. Open HP Toolbox and click Device Settings.
2. Click the Networking tab.
NOTE
If a password has been set for the device previously, you will be prompted to type the
password. Type the password, and then click Apply.
3. Click Password.
4. In the Password box, type the password you want to set, and then in the Confirm
password box, type the same password again to confirm your choice.
5. Click Apply to save the password.
Find my network IP address
The network IP address is located on the Configuration page. Use the following steps to
print a Configuration page from the control panel.
ENWW
1. Press
(LEFT ARROW) or
2. Press
(SELECT).
3. Press
(LEFT ARROW) or
4. Press
(SELECT) to print the Configuration Report page.
(RIGHT ARROW) to select the Reports menu.
(RIGHT ARROW) to select Config Report.
Network: How do I?
73
Configure a static IP address for my printer
Use the following steps to manually configure a static IP address from the control panel.
1. Press
(LEFT ARROW) or
2. Press
(SELECT).
3. Press
(LEFT ARROW) or
4. Press
(SELECT).
5. Press
(LEFT ARROW) or
6. Press
(SELECT).
7. Press
(LEFT ARROW) or
8. Press
(SELECT) to save those digits and move to the next three digits of the IP address.
9. Press
(LEFT ARROW) or
10. Press
(SELECT) to save those digits and move to the next three digits of the IP address.
11. Press
(LEFT ARROW) or
12. Press
(SELECT) to save those digits and move to the next three digits of the IP address.
13. Press
(LEFT ARROW) or
14. Press
(SELECT).
(RIGHT ARROW) to select the Network config menu.
(RIGHT ARROW) to select the TCP/IP menu.
(RIGHT ARROW) to select Manual.
(RIGHT ARROW) to enter the first three digits of the IP address.
(RIGHT ARROW) to enter the next three digits of the IP address.
(RIGHT ARROW) to enter the next three digits of the IP address.
(RIGHT ARROW) to enter the next three digits of the IP address.
15. The control panel will display Yes. Press
(SELECT) to save the configuration, or to
delete and re-enter another IP address, press
(LEFT ARROW) or
(RIGHT ARROW), which
will change the display to No.
16. After selecting the IP address, you will be prompted to enter the subnet mask and
default gateway using steps 7-14 above.
17. If at any time during the configuration you press
menu and the addresses will not be saved.
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Chapter 6 How do I?
(CANCEL JOB), the system will exit the
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Other: How do I?
Use this section to answer other questions about the device.
Changing print cartridges
When a print cartridge approaches the end of useful life, the control panel displays a
message recommending that you order a replacement. The printer can continue to print
using the current print cartridge until the control panel displays a message instructing you to
replace the cartridge.
The printer uses four colors and has a different print cartridge for each color: black (K), cyan
(C), magenta (M), and yellow (Y).
Replace a print cartridge when the printer control panel displays one of the following
messages: Replace yellow cartridge, Replace magenta cartridge, Replace cyan
cartridge, Replace black cartridge. The control panel display also indicates the color that
should be replaced (unless a genuine HP cartridge is not currently installed).
To change the print cartridge
1. Open the front door.
CAUTION
Do not place anything on the transfer belt (ETB), which is located on the inside of the
front door.
2. Remove the used print cartridge from the printer.
3. Remove the new print cartridge from the bag. Place the used print cartridge in the bag
for recycling.
4. Grasp both sides of the print cartridge by the blue handles and distribute the toner by
gently rocking the print cartridge from side to side.
CAUTION
Do not touch the shutter or the surface of the roller.
7. Firmly close the front door.
After a short time, the control panel should display Ready.
NOTE
If a cartridge is in the wrong slot or is the wrong type for the printer, the control panel will
display one of the following messages: Incorrect yellow, Incorrect magenta, Incorrect
cyan, Incorrect black.
8. Installation is complete. Place the used print cartridge in the box in which the new
cartridge arrived. See the enclosed recycling guide for recycling instructions.
9. If you are using a non-HP print cartridge, check the printer control panel for further
instructions.
For additional help, go to http://www.hp.com/support/clj2600n.
NOTE
ENWW
When replacing or changing a black print cartridge, a cleaning page will automatically be
printed. This helps prevent speckles on the front or back of printed documents. For a more
thorough cleaning, see To clean the fuser using HP Toolbox.
Other: How do I?
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Chapter 6 How do I?
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Managing the printer
This printer comes with several software tools that help you monitor, troubleshoot problems
with, and maintain the printer. Information about using these tools is in the following sections:
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●
Special pages
●
Menu map
●
HP Toolbox
●
Using the embedded Web server
79
Special pages
Special pages reside within the memory of the printer. These pages help you to diagnose
and solve problems with the printer.
NOTE
If the printer language was not correctly set during installation, you can set the language
manually so that the pages print in one of the supported languages. Change the language
by using the HP Toolbox.
Demo page
To print the Demo page, press the
(LEFT ARROW) and
(RIGHT ARROW) buttons on the
printer control panel simultaneously. You can also print this page from the HP Toolbox.
Configuration page
The Configuration page lists current settings and properties of the printer. You can print a
Configuration page from the printer or the HP Toolbox.
To print the Configuration page from the control panel
1. Press
(LEFT ARROW) or
2. Press
(SELECT).
3. Press
(LEFT ARROW) or
4. Press
(SELECT) to print the Configuration Report page.
(RIGHT ARROW) to select the Reports menu.
(RIGHT ARROW) to select Config Report.
1. Product Information. This section contains basic information about the printer, such as
the product name and the serial number.
2. Memory. This section lists memory-related information, such as the total memory that is
installed.
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Chapter 7 Managing the printer
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3. Paper Settings. This section lists information about the media type for each tray and
about the type settings for all the media that the printer supports.
4. Page Counts. This section lists the total number of pages printed, the number of color
pages printed, and information about paper jams.
5. Product Settings. This section lists information that is gathered during software
installation, including the language and the company name.
6. Network Settings. This section contains network information about the printer such as
the Host Name, Hardware Address, and IP Address.
7. Paper Types. This section contains information about paper types that can be
configured by the user.
8. Status Log. This section contains information about printer errors.
Supplies Status page
The Supplies Status page lists the remaining life of HP print cartridges. It also lists the
estimated pages remaining, number of pages printed, and other supplies information. You
can print a Supplies Status page from the printer or the HP Toolbox.
To print the Supplies Status page from the control panel
ENWW
1. Press
(LEFT ARROW) or
2. Press
(SELECT).
3. Press
(LEFT ARROW) or
4. Press
(SELECT) to print the Supplies Status page.
(RIGHT ARROW) to select the Reports menu.
(RIGHT ARROW) to select Supplies Status.
Special pages
81
NOTE
Supplies information is also available through the HP Toolbox.
1. Print cartridge area. This area contains a section for each of the print cartridges and
provides information about HP print cartridges. This information includes the part
number for each print cartridge, whether each print cartridge is low, and the life
remaining for each print cartridge, which is expressed as a percentage, as a graphic,
and as the estimated number of pages remaining. This information might not be
provided for non-HP supplies. In some cases, if a non-HP supply is installed, you will
see an alert message instead.
2. Ordering Information. This section contains basic information about how to order new
HP supplies.
3. Return & Recycling. This section contains a link to the website that you can visit for
information about recycling.
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Menu map
The menu map lists the menu structure for each option available on the printer control panel.
Use the following steps to print a menu map.
To print a menu map
NOTE
ENWW
1. Press
(LEFT ARROW) or
2. Press
(SELECT).
3. Press
(LEFT ARROW) or
4. Press
(SELECT) to print the Menu map.
(RIGHT ARROW) to select the Reports menu.
(RIGHT ARROW) to select Menu Structure.
The Menu map print as two pages.
Menu map
83
HP Toolbox
The HP Toolbox is a Web application that you can use for the following tasks:
●
Check the printer status.
●
Configure the printer settings.
●
View troubleshooting information.
●
View online documentation.
You can view the HP Toolbox when the printer is directly connected to your computer or
when it is connected to the network. You must perform a complete software installation to
use the HP Toolbox.
NOTE
You do not need Internet access to open and use the HP Toolbox. However, if you click a
link in the Other Links area, you must have Internet access to go to the site that is
associated with the link. See Other links for more information.
Supported operating systems
The HP Toolbox is supported for the following operating systems:
●
Windows 98 Second Edition
●
Windows 2000
●
Windows Me
●
Windows XP
Supported browsers
To use the HP Toolbox, you must have one of the following browsers:
Windows
●
Microsoft Internet Explorer 5.5 or later
●
Netscape Navigator 6.2 or later
●
Opera Software ASA Opera 7 or later
All pages can be printed from the browser.
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To view the HP Toolbox
1. Open the HP Toolbox in one of these ways:
NOTE
●
On the Windows desktop, double-click the HP Toolbox icon.
●
On the Windows Start menu, point to Programs, and click the HP Toolbox.
After you open the URL, you can bookmark it so that you can return to it quickly in the future.
2. The HP Toolbox opens in a Web browser. The HP Toolbox software contains the
following sections:
●
Status tab
●
Troubleshooting tab
●
Alerts tab
●
Documentation tab
●
Device Settings
●
Other links
Status tab
The Status tab has links to the following main pages:
●
Device Status. View printer status information. This page indicates printer conditions
such as a jam or an empty tray. After you correct a problem with the printer, click the
Refresh Status button to update the device status.
●
Supplies Status. View detailed supplies status such as the percent of toner remaining
in the print cartridge and the number of pages that have been printed with the current
print cartridge. This page also has links to order supplies and to find recycling information.
●
Print Info Pages. Print the configuration page and various other information pages that
are available for the printer, such as the supplies status page and the demo page.
Troubleshooting tab
The Troubleshooting tab has links to the following main pages:
●
Clearing Jams. View information on locating and clearing jams, and view an animated
demo of how to clear jams.
●
Print Problems. View Help topics that can help you solve print problems.
●
Connectivity Problems. View Help topics that can help you solve networking problems.
●
Troubleshooting Tools. Print a page that assists in solving print-quality problems, view
information about print-quality problems, print the cleaning page and clean the printer,
and calibrate the printer to maintain color print quality.
●
Animated Demonstrations. View animated Help demonstrations for the device.
Alerts tab
Use the Alerts tab to configure the printer to automatically notify you of printer status alerts.
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HP Toolbox
85
Set up Status Alerts page
On the Set up Status Alerts page, you can choose to turn alerts on or off, and specify when
the printer should send an alert.
Click Apply to activate the settings.
Documentation tab
The Documentation tab contains links to these information sources:
●
Print: How Do I? View the How Do I? Help for print problems.
●
Network: How Do I? View the How Do I? Help for network problems.
●
Other: How Do I? View the How Do I? Help for other device problems.
●
User Guide. Contains the information about the printer usage, warranty, specifications,
and support that you are currently reading. The user guide is available in both HTML
and PDF format.
●
Readme. Contains important information about the printer that is not available in the
user guide. The Late-Breaking Readme contains last-minute information about the
printer (in English only).
Device Settings
The Device Settings button opens the embedded Web server using either a USB or network
connection.
Other links
This section contains links that connect you to the Internet. You must have Internet access in
order to use any of these links. If you use a dial-up connection and did not connect when
you first opened the HP Toolbox, you must connect before you can visit these websites.
Connecting might require that you close the HP Toolbox and reopen it.
86
●
HP Instant Support.
●
Product Registration. Connects to the HP product registration website.
●
Order Supplies. Order device supplies at the HP website.
●
Product Support. Connects to the support site for the HP Color LaserJet 2600n series
printer where you can search for help with a specific problem.
Chapter 7 Managing the printer
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Using the embedded Web server
When the printer is directly connected to a computer, use the HP Toolbox to view Web
pages for the printer status.
When the printer is connected to the network, the embedded Web server is automatically
available. You may access the embedded Web server from any supported browser.
The embedded Web server allows you to view printer and network status and to manage
printing functions from your computer instead of using the printer control panel. Below are
examples of what you can do using the embedded Web server:
●
View printer status information.
●
Set the type of paper loaded in each tray.
●
Determine the remaining life on all supplies and order new ones.
●
View and change tray configurations.
●
View and change the printer.
●
View and print internal information pages.
●
View and change network configuration.
The embedded Web server supports the following browsers:
●
Windows: Microsoft Internet Explorer 5.5 and later and Netscape Navigator 4 and later.
●
Mac: Internet Explorer 5.1 and later, Netscape Navigator 7.01 and later, and Safari.
The embedded Web server works when the printer is connected to an IP-based network.
The embedded Web server does not support IPX-based or AppleTalk printer connections.
You do not need Internet access to open and use the embedded Web server.
To access the embedded Web server using a network
connection
In a supported Web browser on your computer, type the IP address for the printer in the
address/URL field. (To find the IP address, print a configuration page. For more information
about printing a configuration page, see Configuration page.)
NOTE
If you are unable to access the embedded Web server using the IP address, you can use
the host name.
NOTE
Once you open the URL, you can bookmark it so that you can return to it quickly in the future.
1. The embedded Web server has three tabs that contain settings and information about
the printer: the Information tab, the Settings tab, and the Networking tab. Click the tab
that you want to view.
2. See the following sections for more information about each tab.
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Information tab
The Information pages group consists of the following pages.
●
Device Status. This page displays the printer status and shows the life remaining of
HP supplies, with 0% indicating that a supply is empty. The page also shows the type
and size of print media set for each tray.
●
Configuration. This page displays the network and product information found on the
printer Configuration page, such as page counts, print settings, and paper options.
●
Supplies Status. This page displays the life remaining of HP supplies, with 0%
indicating that a supply is empty. This page also provides supplies part numbers. To
order new supplies, click Order Supplies in the Other Links area on the left side of the
window. To visit any website, you must have Internet access.
●
Print Info Pages. This page provides a remote way to print an internal page for a device.
Settings tab
This tab allows you to configure the printer from your computer. The Settings
Other links found in HP Toolbox
This section contains links that connect you to the Internet. You must have Internet access in
order to use any of these links. If you use a dial-up connection and did not connect when
you first opened the embedded Web server, you must connect before you can visit these
websites. Connecting might require that you close the embedded Web server and reopen it.
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●
HP Instant Support™. Connects you to the HP website to help you find solutions. This
service analyzes your printer error log and configuration information to provide
diagnostic and support information specific to your printer.
●
Product Registration. Click this link to connect to the HP website to register the product.
●
Order Supplies. Click this link to connect to the HP website and order genuine
HP supplies, such as print cartridges and paper.
●
Product Support. Connects to the support site for the HP Color LaserJet 2600n printer
where you can search for help regarding general topics.
Using the embedded Web server
89
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Maintenance
This chapter contains information about these maintenance topics:
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●
Managing supplies
●
Cartridge out override
●
Cleaning the printer
●
Calibrating the printer
91
Managing supplies
For warranty information about these supplies, see Print Cartridge Limited Warranty
Statement.
Supplies life
The life of a print cartridge depends on the amount of toner that print jobs require. When
printing text at approximately 5% coverage, a cyan, magenta, or yellow print cartridge for the
HP Color LaserJet 2600n printer lasts an average of 2,000 pages, and a black print cartridge
lasts an average of 2,500 pages. A typical business letter has 5% coverage.
Checking and ordering supplies
You can check the supplies status by using the printer control panel, printing a Supplies
Status page, or viewing the HP Toolbox, Hewlett-Packard recommends that you place an
order for a replacement print cartridge when you first receive the Low message for a print
cartridge. For typical use, the Order message indicates that approximately two weeks of life
remains. When you use a new, authentic HP print cartridge, you can obtain the following
types of supplies information:
NOTE
●
Amount of cartridge remaining
●
Estimated number of pages remaining
●
Number of pages printed
●
Other supplies information
If the printer is connected to the network, you can set the HP Toolbox to notify you by e-mail
when a print cartridge is low or is near the end of its useful life. If the printer is directly
connected to a computer, you can set HP Toolbox to notify you when supplies are low.
To check status and order using the control panel
Do one of the following:
●
Check the supplies status gauges on the printer control panel. These gauges indicate
when a print cartridge is low or empty. The lights also indicate when a non-HP print
cartridge is first installed.
●
To print the Supplies Status page from the printer, on the printer control panel, select
Reports Menu, Supplies Status, and then Print Supplies Status page. See Supplies
Status page for more information.
If the supplies levels are low, you can order supplies through your local HP dealer, by
telephone, or online. See Accessories and ordering information for part numbers. See
http://www.hp.com/go/ljsupplies to order online.
To check and order supplies using HP Toolbox
You can configure HP Toolbox to notify you when the supplies are low. You can choose to
receive alerts by e-mail or as a pop-up message or taskbar icon. To order supplies by using
the HP Toolbox, in the Other Links area, click Order supplies. You must have Internet
access to connect to the website.
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For more information, see HP Toolbox.
Storing supplies
Follow these guidelines for storing print cartridges:
●
CAUTION
Do not remove the print cartridge from its package until you are ready to use it.
To prevent damage, do not expose the print cartridge to light for more than a few minutes.
●
See Environmental specifications for operating and storage temperature ranges.
●
Store the supply in a horizontal position.
●
Store the supply in a dark, dry location away from heat and magnetic sources.
Replacing and recycling supplies
To install a new HP print cartridge, follow the instructions that are included on the box that
contains the new supply, or see the Getting Started Guide.
To recycle supplies, place the used supply in the box in which the new supply arrived. Use
the enclosed return label to send the used supply to HP for recycling. For complete
information, see the recycling guide that is included with each new HP supply item. See
HP LaserJet printing supplies for more information about HP's recycling program.
HP policy on non-HP supplies
Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or
remanufactured. Because they are not HP products, HP cannot influence their design or
control their quality. Service or repairs required as a result of using a non-HP supply will not
be covered under the printer warranty.
When you insert a supply into the printer, the printer will inform you if the supply is not a
genuine HP supply. If you insert a genuine HP supply that has reached the low state from
another HP printer, the printer identifies the supply as non-HP. Simply return the supply to
the original printer to reactivate HP features and functionality.
Resetting the printer for non-HP supplies
When you install a non-HP print cartridge, the light next to the print cartridge you replaced
blinks and the Attention light is on. In order to print with this supply, you must press
(SELECT) the first time you install this non-HP supply. The status gauges will not indicate
when this type of supply is low or empty.
CAUTION
The printer will not stop printing when this type of supply is empty. Printer damage could
occur if the printer prints with an empty print cartridge. See Hewlett-Packard limited warranty
statement and Print Cartridge Limited Warranty Statement.
HP anti-counterfeit website
Visit the HP anti-counterfeit website at http://www.hp.com/go/anticounterfeit if the supplies
status gauges or HP Toolbox indicates that the print cartridge is not an HP print cartridge
and you think that it is genuine.
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93
Cartridge out override
What is it?
The HP Color LaserJet 2600n printer displays an Order supplies message when a cartridge
is running low and a Replace supplies message when a cartridge has been depleted. To
ensure optimal print quality, HP recommends replacing a cartridge when the Replace
supplies message is displayed. Replacing the cartridge at this point can help prevent
waste of media or other cartridges when one cartridge produces poor print quality.
The Cartridge Out Override feature allows the printer to continue using a cartridge that has
reached the recommended replacement point.
WARNING!
Using Override may result in unsatisfactory print quality and unavailability of certain features
(such as toner remaining information).
WARNING!
All print defects or supply failures incurred when an HP supply is used in Override will not be
considered defects in materials or workmanship in the supply under HP's Print Cartridge
Limited Warranty Statement. For Warranty information, see Print Cartridge Limited Warranty
Statement.
Configuration
Cartridge Out Override can only be enabled from the printer's control panel menu.
1. From the main menu, press
(RIGHT ARROW) to System setup and press
2. Press
(RIGHT ARROW) to Print quality and press
3. Press
(RIGHT ARROW) to Replace supplies and press
4. Press
(RIGHT ARROW) to Override out and press
5. Press
(SELECT).
(SELECT).
(SELECT).
(SELECT).
(SELECT).
If Stop at out is selected, the printer will stop printing when a cartridge reaches the
recommended replacement point. If Override out is selected, the printer will continue
printing when a cartridge reaches the recommended replacement point. The factory default
setting is Stop at out.
On-going operation
Override can be enabled or disabled at any time, and does not have to be re-enabled for
each cartridge. The printer will automatically continue printing when a cartridge reaches
recommended replacement. The printer will display a message Replace supply Override in
use while a cartridge is used in Override mode. When the cartridge is replaced with a new
supply, Override will de-activate until another cartridge reaches recommended replacement.
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Cleaning the printer
During the printing process, paper, toner and dust particles can accumulate inside the
printer. Over time, this buildup can cause print-quality problems such as toner specks or
smearing. This printer has a cleaning mode that can correct and prevent these types of
problems.
To clean the fuser using HP Toolbox
NOTE
Use the following procedure to clean the fuser using the HP Toolbox. To clean the engine
when the computer is running an operating system that does not support HP Toolbox, see
the late-breaking Readme on the root of the CD-ROM, or visit http://www.hp.com/support/
clj2600n.
1. Make sure that the printer is turned on and in the Ready state.
2. Open the HP Toolbox.
3. On the Troubleshooting tab, click Maintenance, click Cleaning Page and then click
Print. A page with a pattern prints from the printer.
4. At the printer, remove any print media in Tray 2 or optional Tray 3.
5. Remove the page that printed and load it face-down into Tray 2 or optional Tray 3.
6. At the computer, press Clean.
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95
Calibrating the printer
The printer automatically calibrates at various times. You can adjust the calibration settings
by using the HP Toolbox.
Environmental differences or aging print cartridges might cause fluctuations in image
density. The printer accounts for this with image stabilization control. The printer
automatically calibrates at various times to maintain the highest level of print quality. You
can also request a calibration by using the HP Toolbox.
The printer does not interrupt a print job to calibrate. It waits until the job is complete before
calibrating or cleaning. While the printer is calibrating, it pauses printing for the time that is
required to complete the calibration.
To calibrate the printer at the printer
1. To calibrate from the printer, press
reads System setup.
(LEFT ARROW) or
2. Press
(SELECT).
3. Press
(LEFT ARROW) or
4. Press
(SELECT).
5. Press
(LEFT ARROW) or
6. Press
(SELECT).
7. Press
(LEFT ARROW) or
8. Press
(SELECT).
9. Press
(SELECT) to confirm Calibrate now.
(RIGHT ARROW) until the display
(RIGHT ARROW) until the display reads Print quality.
(RIGHT ARROW) until the display reads Calibrate color.
(RIGHT ARROW) until the display reads Calibrate now.
To calibrate the printer from the HP Toolbox
NOTE
This procedure applies to Windows operating systems only. Macintosh users should
calibrate the printer manually using the procedure above.
1. Open the HP Toolbox in one of these ways:
●
On the desktop, double-click the HP Toolbox icon.
●
On the Start menu, point to Programs, point to HP, point to HP Color LaserJet
2600n, and click HP Color LaserJet 2600n Toolbox.
2. Click the Troubleshooting tab and then click Troubleshooting Tools (on the left side
of the screen).
3. In the Calibration section, click Calibrate now.
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Support strategy
This device has a one-year limited warranty. Warranty service and support options might
vary depending on your country/region. Please refer to the support flyer that came in your
box for contact information, or visit http://www.hp.com.
You can find additional support information in Service and support.
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Troubleshooting process
Use the troubleshooting checklist to solve issues with the device.
Troubleshooting checklist
Follow the steps below when trying to solve a problem with the device.
Step
number
Verification step
Possible problems
Solutions
1
Is the power on?
No power due to failed power
source, cable, switch, or fuse.
1.
Verify that the device is
plugged in.
2.
Verify that the power
cable is functional and
that the power switch is on.
3.
Check the power source
by plugging the device
directly into the wall or
into a different outlet.
4.
Test the outlet or connect
another device to the
outlet to verify that the
outlet is functioning.
When the device is
connected to a
grounded power
source, the control
panel shows HewlettPackard with both
the Ready and
Attention lights
blinking. The control
panel will then
display Initializing
and then Ready, at
which time only the
green light will be on.
2
Does Ready appear
in the device
control panel?
Control panel shows an error.
The control panel
should function
without error
messages.
3
Do information
pages print?
See Control panel messages
for a list of common messages
that will help you correct the
error.
If the error persists, contact
HP Customer Care. See
HP Customer Care or the
support flyer that came in the
device box.
Control panel displays an error
message.
See Control panel messages
for a list of common messages
that will help you correct the
error.
Media does not move smoothly
through the device paper path.
Clean the paper path.
Poor print quality.
See Print quality problems.
Print a Configuration
page.
If the error persists, contact
HP Customer Care. See
HP Customer Care or the
support flyer that came in the
device box.
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99
Step
number
Verification step
Possible problems
Solutions
4
Does the device
print from the
computer?
Software is not installed
correctly or an error occurred
during software installation.
Connect the network
cable or USB cable
to the device and the
computer. Use a
word-processing
application to send a
print job to the device.
Uninstall and then reinstall the
device software. Verify that
you are using the correct
installation procedure and the
correct port setting.
The cable is not connected
correctly.
Reconnect the cable.
An incorrect driver is selected.
Select the proper driver.
Other devices are connected to
the USB port.
Disconnect the other devices
and try again to print.
There is a port driver problem
in Microsoft Windows.
Uninstall and then reinstall the
device software. Verify that
you are using the correct
installation procedure and the
correct port setting.
If the error persists, contact HP Customer Care. See
HP Customer Care or the support flyer that came in the device
box.
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Control panel messages
The majority of the control-panel messages are intended to guide the user through typical
operation. The control-panel messages indicate the status of the current operation, and
include a page count on the second line of the display, if appropriate. When the device is
print data, control-panel messages indicate this status. In addition, alert messages, warning
messages, and critical error messages indicate situations that might require some action.
Alert and warning messages
Alert and warning messages appear temporarily and might require the user to acknowledge
(SELECT) to resume or by pressing
(CANCEL JOB) to cancel the
the message by pressing
job. With certain warnings, the job might not complete or the print quality might be affected. If
the alert or warning message is related to printing and the auto-continue feature is on, the
device will attempt to resume the printing job after the warning has appeared for 10 seconds
without acknowledgement.
Alert and warning messages
Control panel message
Description
Recommended action
10.000x Supply error
E-label cannot be read or print cartridge
is not properly installed.
1.
Reinstall print cartridge.
2.
Power cycle device.
3.
If the problem is not solved, replace
the cartridge.
Device error
An internal error occurred in the device.
Press
The device experienced an internal
communication error.
This is a warning message only. Job
output might be affected.
Invalid driver
You are using the incorrect printer driver.
Reselect the printer driver appropriate
for your device.
Invalid entry
Invalid data or response.
Correct the entry.
Jam in <>
The device has detected a jam.
Clear the jam from the area indicated on
the control panel. The job should
continue to print. If it does not, try
reprinting the job.
The device memory has been almost
completely filled.
Allow the device to finish the job, or
(SELECT) to resume the job.
Press [ ]
Engine comm.
error
(<> indicates an area where the jam
has occurred)
Memory is low
Press [ ]
press
(SELECT) to cancel the job.
Break the job into smaller jobs that
contain fewer pages.
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101
Alert and warning messages (continued)
Control panel message
Description
Recommended action
No paper pickup
The print engine has failed to pick up a
piece of media.
In Tray 1, verify that the media was
inserted far enough into the tray. In
Tray 2 or optional Tray 3, verify that the
paper-length guide is in the correct
position for the media size that you are
using.
Press [ ]
Reload the media in the input tray and
press
(SELECT) to continue the job.
If the error persists, contact
HP Customer Care. See HP Customer
Care or the support flyer that came in
the device box.
Replace supplies
A supply is low and using Override may
result in unsatisfactory print quality.
Replace the supply that is low.
Settings cleared
The device has cleared job settings.
Re-enter any appropriate job settings.
Unauthorized yellow
A new supply has been installed that is
not made by HP. One of these four
messages is displayed until an HP
If you believe you purchased an HP
supply, please call the HP fraud hotline
at 1-877-219-3183. Service or repairs
required as a result of using non-HP
supplies is not covered under HP
warranty.
Override in use
Unauthorized magenta
Unauthorized cyan
supply is installed or
pressed.
Unauthorized black
(SELECT) is
To continue printing, press
(SELECT).
Critical error messages
Critical error messages can indicate some kind of failure. Cycling the power might fix the
problem. If a critical error persists, the device might require service.
Critical error messages
Control panel message
Description
Recommended action
50 Fuser Error
The device has experienced an internal
hardware error.
Turn off the device, wait at least
25 minutes, and then turn on the device.
If a surge protector is being used,
remove it. Plug the device directly into
the wall socket. Use the power switch to
turn on the device.
If the error persists, contact
HP Customer Care. See HP Customer
Care or the support flyer that came in
the device box.
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Critical error messages (continued)
Control panel message
Description
Recommended action
51 Laser Error
The device has experienced an internal
hardware error.
Turn off the power by using the power
switch, wait at least 30 seconds, and
then turn on the power and wait for the
device to initialize.
If a surge protector is being used,
remove it. Plug the device directly into
the wall socket. Use the power switch to
turn the device on.
If the error persists, contact
HP Customer Care. See HP Customer
Care or the support flyer that came in
the device box.
52 Scanner Error
The device has experienced an internal
hardware error.
Turn off the power by using the power
switch, wait at least 30 seconds, and
then turn on the power and wait for the
device to initialize.
If a surge protector is being used,
remove it. Plug the device directly into
the wall socket. Use the power switch to
turn the device on.
If the error persists, contact
HP Customer Care. See HP Customer
Care or the support flyer that came in
the device box.
55.1 Error
59.A0 Error
The device has experienced an internal
hardware error.
54.1C Error
Turn off the power by using the power
switch, wait at least 30 seconds, and
then turn on the power and wait for the
device to initialize.
If a surge protector is being used,
remove it. Plug the device directly into
the wall socket. Use the power switch to
turn the device on.
If the error persists, contact
HP Customer Care. See HP Customer
Care or the support flyer that came in
the device box.
57 Fan Error
Turn off then on
The device has experienced a problem
with its internal fan.
Turn off the power by using the power
switch, wait at least 30 seconds, and
then turn on the power and wait for the
device to initialize.
If the error persists, contact
HP Customer Care. See HP Customer
Care or the support flyer that came in
the device box.
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103
Critical error messages (continued)
Control panel message
Description
Recommended action
79 Error
The device has experienced an internal
firmware error.
Turn off the power by using the power
switch, wait at least 30 seconds, and
then turn on the power and wait for the
device to initialize.
Turn off then on
If a surge protector is being used,
remove it. Plug the device directly into
the wall socket. Use the power switch to
turn the device on.
If the error persists, contact
HP Customer Care. See HP Customer
Care or the support flyer that came in
the device box.
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Clearing jams
Occasionally, paper or other print media can become jammed during a print job. Some
causes include the following events:
●
The input trays are loaded improperly or overfilled.
●
Tray 2 or optional Tray 3 is opened during a print job.
●
Too many sheets accumulated in the output area or sheets blocked the output area.
●
The print media that is being used does not meet HP specifications. See Print-media
specifications.
●
The environment in which the print media was stored is too humid or too dry. See Printmedia specifications.
Where to look for jams
Jams can occur in these locations:
●
Inside the printer. See To clear jams from inside the printer.
●
In input areas. See To clear jams from Tray 2 or optional Tray 3.
●
In the output area. See To clear jams from the top bin.
Find and remove the jam by using the instructions on the following pages. If the location of
the jam is not obvious, first look inside the printer.
Loose toner might remain in the printer after a jam. This problem should resolve itself after a
few sheets have been printed.
Each section below corresponds to an area where a paper jam could occur. Use the
following procedures to clear the jam. In all cases, grasp the jammed paper by both corners
and pull slowly to remove the paper.
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105
To clear jams from inside the printer
CAUTION
Jams in this area might result in loose toner on the page. If you get toner on your clothes or
hands, wash them in cold water. (Hot water will set the toner into the fabric.)
1. Open the front door.
CAUTION
Do not place anything on the transfer belt, which is located on the inside of the front
door. Otherwise, the printer may be damaged, adversely affecting print quality.
2. Carefully grasp the jammed paper by both corners and pull slowly to remove the paper.
3. Close the front door.
To clear jams from Tray 2 or optional Tray 3
NOTE
Before attempting to clear jams from Tray 2 or optional Tray 3, remove any jams inside the
printer.
1. Pull Tray 2 or optional Tray 3 out of the printer.
4. Open and close the front door.
Print problems
Print quality problems
Occasionally, you might encounter problems with print quality. The information in the
following sections helps you identify and resolve these issues.
Improving print quality
Use the print-quality settings to prevent print-quality problems.
Understanding print-quality settings
Print-quality settings affect how light or dark the print is on the page and the style in which
the graphics are printed. You can also use the print-quality settings to optimize the print
quality for a specific media type.
You can change the settings in the device properties to accommodate the types of jobs that
you are printing. The following settings are available, depending on the printer driver that
you are using:
NOTE
●
600 dpi
●
Custom: This setting produces the same resolution as the default setting, but you can
change the scale patterns.
Changing the resolution can change the formatting of your text.
To temporarily change print-quality settings
To change the print-quality settings only for the current software program, open the
properties through the Print Setup menu in the program that you are using to print.
To change print-quality settings for all future jobs
NOTE
For Macintosh instructions, see Gaining access to printer driver settings for more information.
For Windows 98, Windows 2000, and Windows Me:
1. In the Windows system tray, click Start, select Settings, and then click Printers.
2. Right-click the device icon.
3. Click Properties (in Windows 2000, you can also click Printing Preferences).
4. Change the settings, and click OK.
For Windows XP:
1. In the Windows system tray, click Start, click Control Panel, and then click Printers
and Faxes.
2. Right-click the device icon.
3. Click Properties, or click Printing Preferences.
4. Change the settings, and click OK.
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Identifying and correcting print defects
Use the checklist and print-quality issues charts in this section to solve print-quality problems.
Print-quality checklist
General print-quality problems can be solved by using the following checklist:
1. Make sure that the paper or print media that you are using meets specifications.
Generally, smoother paper provides better results.
2. If you are using a special print media such as labels, transparencies, glossy, or
letterhead, ensure that you have printed by type.
3. Print a Configuration page and Supplies Status page at the device. See Special pages.
●
Check the Supplies Status page to see if any supplies are low or empty. No
information is provided for non-HP print cartridges.
●
If the pages do not print correctly, the problem is with the hardware. Contact
HP Customer Care. See HP Customer Care or the flyer that came in the device box.
4. Print a Demo page from the HP Toolbox. If the page prints, the problem is with the
printer driver.
5. Try printing from a different program. If the page prints correctly, the problem is with the
program from which you were printing.
6. Restart the computer and the device and try printing again. If the problem is not
resolved, choose one of these options:
●
If the problem is affecting all printed pages, see General print quality issues.
●
If the problem is affecting only pages printed in color, see Solving issues with color
documents.
General print quality issues
The following examples depict letter-size paper that has passed through the device short
edge first. These examples illustrate problems that would affect all of the pages that you
print, whether you print in color or in black only. The topics that follow list the typical cause
and solution for each of these examples.
Problem
Cause
Solution
Print is light or faded.
The media might not meet
HP specifications.
Use media that meets
HP specifications.
One or more print cartridges
might be low. If you are using
non-HP print cartridges, no
messages appear on the
device control panel or in the
HP Toolbox.
Replace any low print
cartridges. See Changing print
cartridges.
If none of the print cartridges is
low or empty, remove the print
cartridges one at a time and
inspect the toner roller in each
to see if the roller is damaged.
If so, replace the print cartridge.
Print the Supplies Status page
to check the remaining life. See
Supplies Status page.
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Problem
Cause
Solution
Toner specks appear.
The media might not meet HP
specifications.
Use media that meets HP
specifications.
The paper path might need
cleaning.
Clean the paper path. See the
HP Toolbox online Help.
A single sheet of print media
might be defective.
Try reprinting the job.
The moisture content of the
paper is uneven or the paper
has moist spots on its surface.
Try different paper, such as
high-quality paper that is
intended for color laser printers.
The paper lot is flawed. The
manufacturing processes can
cause some areas to reject
toner.
Try different paper, such as
high-quality paper that is
intended for color laser printers.
Vertical streaks or bands
appear on the page.
One or more print cartridges
might be low or defective. If
you are using non-HP print
cartridges, no messages
appear on the device control
panel or in the HP Toolbox.
Replace any low print cartridges.
The amount of background
toner shading becomes
unacceptable.
The media might not meet HP
specifications.
Use a different paper with a
lighter basis weight.
Very dry (low humidity)
conditions can increase the
amount of background shading.
Check the device environment.
One or more print cartridges
might be low. If you are using
non-HP print cartridges, no
messages appear on the
device control panel or in the
HP Toolbox.
Replace any low print cartridges.
Dropouts appear.
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Problem
Cause
Solution
Toner smears appear on the
media.
The media might not meet HP
specifications.
Use media that meets HP
specifications.
If toner smears appear on the
leading edge of the paper, the
media guides are dirty, or
debris has accumulated in the
print path.
Clean the media guides and
the paper path.
The toner smears easily when
touched.
Problem
Cause
Solution
Marks repeatedly appear at
even intervals on the unprinted
side of the page.
Internal parts might have toner
on them.
The problem typically corrects
itself after a few more pages.
The paper path might need
cleaning.
Clean the device.
The fuser might be damaged or
dirty.
Clean using instructions in
HP Toolbox.
Aa
a
Contact HP Customer Care.
See HP Customer Care or the
support flyer that came in the
device box.
The printed page contains
misformed characters.
Problem
The printed page contains
wrinkles or creases.
Cause
Solution
Problem
Cause
Solution
Only black is printing when the
document should be printing in
color.
Color mode is not selected in
your program or printer driver.
Select color mode instead of
grayscale mode.
The correct printer driver might
not be selected in the program.
Select the correct printer driver.
The device might not be
correctly configured.
Print a Configuration page. If
no color appears on the
Configuration page, contact
HP Customer Care. See
HP Customer Care or the
support flyer that came in the
device box.
Sealing tape might be on the
print cartridges.
Verify that the sealing tape has
been completely removed from
the print cartridges.
The media might not meet HP
specifications.
Use a different paper, such as
high-quality paper that is
intended for color laser printers.
The device might be operating
in excessively humid conditions.
Verify that the device
environment is within humidity
specifications.
One or more print cartridges
might be low. If you are using
non-HP print cartridges, no
messages appear on the
device control panel or in the
HP Toolbox.
Replace any low print cartridges.
The control panel is set for
override.
Replace low or empty print
cartridges.
Another print cartridge might be
low. If you are using a non-HP
print cartridge, it might be low
or empty but you will receive no
indication.
Remove the print cartridge for
the color that is printing
inconsistently and reinstall it.
The control panel is set for
override.
Replace low or empty print
cartridges.
One or more colors are not
printing, or are inaccurate.
A color is printing inconsistently
after you load a new print
cartridge.
AaBbCc
AaBbCc
AaBbCc
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Print problems
115
Problem
Cause
Solution
The colors on the printed page
do not match the colors as they
appear on the screen.
The colors on your computer
monitor might differ from the
device output.
Select Screen Match in the
Color tab of the printer driver.
If extremely light colors or
extremely dark colors on
screen are not printing, your
software program might
interpret extremely light colors
as white or extremely dark
colors as black.
If possible, avoid using
extremely light or extremely
dark colors.
The media might not meet HP
specifications.
Use a different paper, such as
high-quality paper that is
intended for color laser printers.
The media might be too rough.
Use a smooth paper or print
media, such as a high-quality
paper that is made for color
laser printers. Generally,
smoother media produces
better the results.
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
The finish on the printed color
page is inconsistent.
Media-handling problems
Use the information in this section when the device experiences media-handling problems.
Print-media guidelines
CAUTION
116
●
For best results, make sure that the paper is of good quality, and free of cuts, nicks,
tears, spots, loose particles, dust, wrinkles, voids, staples, and curled or bent edges.
●
For best-quality color printing, use a smooth type of paper. Generally, smoother media
produces better results.
●
If you are unsure what type of paper you are loading (such as bond or recycled), check
the label on the package of paper.
●
Do not use media that is designed for Inkjet printers only. Use media that is designed for
color LaserJet printers.
●
Do not use letterhead paper that is printed with low-temperature inks, such as those
used in some types of thermography.
●
Do not use raised or embossed letterhead.
●
The device uses heat and pressure to fuse toner to the paper. Make sure that any
colored paper or preprinted forms use inks that are compatible with this fusing
temperature (210°C or 410°F for 0.2 second).
Failure to follow these guidelines could cause jams or damage to the device.
Chapter 9 Problem solving
ENWW
Solving print-media problems
The following problems with paper cause print quality deviations, jamming, or even damage
to the device.
Problem
Cause
Solution
Poor print quality or toner
adhesion
The paper is too moist, too
rough, too heavy or too
smooth, or it is embossed or
from a faulty paper lot.
Verify that the appropriate
media type was selected in the
printer driver.
The paper has been stored
incorrectly.
Store paper flat in its moistureproof wrapping.
The paper has variability from
one side to the other.
Turn the paper over.
The paper is too moist, has the
wrong grain direction, or is of
short-grain construction.
Verify that the appropriate
media type was selected in the
printer driver.
Dropouts, jamming, or curl
Excessive curl
Try another kind of paper,
between 100 and 250
Sheffield, 4% to 6% moisture
content.
Try printing on media from a
new or different package.
Use long-grain paper.
The paper varies from side-toside.
Turn the paper over.
Jamming, damage to device
The paper has cutouts or
perforations.
Use paper that is free of
cutouts or perforations.
Problems with feeding
The paper has ragged edges.
Use high-quality paper that is
made for color laser printers.
The paper varies from side-toside.
Turn the paper over.
The paper is too moist, too
rough, too heavy or too
smooth, has the wrong grain
direction, or is of short-grain
construction or it is embossed
or from a faulty paper lot.
Try another kind of paper,
between 100 and 250
Sheffield, 4 to 6% moisture
content.
The media guides might be
incorrectly adjusted.
Remove all media from the
input tray, straighten the stack,
and then load the media in the
input tray again. Adjust the
media guides to the width and
length of the media that you
are using and try printing again.
Print is skewed (crooked)
ENWW
Use long-grain paper.
Print problems
117
Problem
Cause
Solution
More than one sheet feeds at
one time.
The media tray might be
overloaded.
Remove some of the media
from the tray. See Loading trays.
The media might be wrinkled,
folded, or damaged.
Verify that the media is not
wrinkled, folded, or damaged.
Try printing on media from a
new or different package.
The device might be in manual
feed mode.
●
Device does not pull media
from the media input tray.
If Manual feed appears on
the device control-panel
display, press
to print the job.
●
(SELECT)
Verify that the device is not
in manual feed mode and
print your job again.
The media tray might be
overloaded.
Remove some of the media
from the tray. See Loading trays.
The paper-length adjustment
control in Tray 2 or optional
Tray 3 is set at a length that is
greater than the media size.
Adjust the paper-length
adjustment control to the
correct length.
The pickup roller might be dirty
or damaged.
Contact HP Customer Care.
See HP Customer Care or the
support flyer that came in the
device box.
Performance problems
Try the tips in this section if pages exit the device, but have nothing printed on them, or
when the device does not print any pages.
Problem
Cause
Solution
Pages print but are totally blank.
The sealing tape might still be
in the print cartridges.
Verify that the sealing tape has
been completely removed from
the print cartridges.
The document might contain
blank pages.
Check the document that you
are printing to see if content
appears on all of the pages.
The device might be
malfunctioning.
To check the device, print a
Configuration page.
Heavier media types can slow
the print job.
Print on a different type of
media.
Complex pages will print slower
Proper fusing may require a
slower print speed to ensure
the best print quality.
Pages print very slowly.
118
Chapter 9 Problem solving
ENWW
Problem
Cause
Solution
Pages did not print.
The device might not be pulling
media correctly.
See Media-handling problems.
The media is jamming in the
device.
Clear the jam.
The USB cable might be
defective or incorrectly
connected.
●
Disconnect the USB cable
at both ends and
reconnect it.
●
Try printing a job that has
printed in the past.
●
Try using a different USB
cable.
Other devices are running on
your computer.
ENWW
The device might not share a
USB port. If you have an
external hard drive or network
switchbox that is connected to
the same port as the device,
the other device might be
interfering. To connect and use
the device, you must
disconnect the other device or
you must use two USB ports on
the computer.
Print problems
119
Troubleshooting tools
The section describes the tools that can help you solve problems with your device.
Device pages and reports
This section describes the pages and reports that help you diagnose and solve problems
with the device.
Demo page
To print the Demo page, press the
(LEFT ARROW) and
(RIGHT ARROW) buttons on the
printer control panel simultaneously. You can also print this page from the HP Toolbox.
Configuration page
The Configuration page lists the current settings and properties of the printer. You can print
a Configuration page from the printer or HP Toolbox. To print the Configuration page from
the printer, complete the following steps.
1. Press the
2. Press
(RIGHT ARROW) to select the Reports menu.
(SELECT).
3. Press the
4. Press
(LEFT ARROW) or the
(LEFT ARROW) or the
(RIGHT ARROW) to select Config report.
(SELECT) to print the Configuration page.
For more information about the Configuration page, see Configuration page.
Supplies Status page
The Supplies Status page lists the remaining life of the HP print cartridges. It also lists the
estimated pages remaining, number of pages printed, and other supplies information. You
can print a Supplies Status page from the device or HP Toolbox. To print from the device,
complete the following steps.
1. Press the
2. Press
(RIGHT ARROW) to select the Reports.
(SELECT).
3. Use the
4. Press
(LEFT ARROW) or the
(LEFT ARROW) or the
(RIGHT ARROW) to select Supplies Status.
(SELECT) to print the Supplies Status page.
For more information about the Supplies Status page, see Supplies Status page.
HP Toolbox
HP Toolbox is a Web application that you can use for troubleshooting tasks.
120
Chapter 9 Problem solving
ENWW
To view HP Toolbox
Open HP Toolbox in one of these ways:
●
On the Windows desktop, double-click the HP Toolbox icon.
●
On the Windows Start menu, click Programs (All Programs in Windows XP), click HP,
click HP Color LaserJet 2600n, and then click HP Color LaserJet 2600n Toolbox.
Troubleshooting tab
HP Toolbox includes a Troubleshooting tab that contains links to the following main pages:
NOTE
●
Control Panel Messages. View descriptions of device control-panel messages.
●
Clearing Jams. View information about locating and clearing jams.
●
Print Problems. View Help topics that can help you solve print problems.
●
Memory Card Problems. View Help topics that can help you solve memory-card
problems.
●
Connectivity Problems. View Help topics that can help you solve networking problems.
●
Troubleshooting Tools. Employ such troubleshooting tools as a cleaning page or a
color troubleshooting page to maintain the device.
Other tabs on HP Toolbox might be helpful in troubleshooting device problems. For
information about the other tabs on HP Toolbox, see HP Toolbox.
Service menu
Use the control-panel Service menu to troubleshoot device problems.
Restoring the factory-set defaults
Restoring the factory-set defaults returns all of the settings to the factory defaults.
To restore the factory-set defaults
1. Use the
(LEFT ARROW) or the
(SELECT).
(RIGHT ARROW) button to select Service, and then press
2. Use the
(LEFT ARROW) or the
then press
(SELECT).
(RIGHT ARROW) button to select Restore defaults, and
The device automatically restarts.
Cleaning the paper path
The device features a special cleaning mode to clean the paper path.
NOTE
ENWW
If you have access to HP Toolbox, HP recommends cleaning the paper path by using
HP Toolbox.
Troubleshooting tools
121
To clean the paper path
1. Use the
(LEFT ARROW) or the
(SELECT).
(RIGHT ARROW) button to select Service, and then press
2. Use the
(LEFT ARROW) or the
then press
(SELECT).
(RIGHT ARROW) button to select Cleaning Mode, and
A page feeds through the printer slowly. Discard the page when the process is completed.
3. Load plain letter or A4 paper when you are prompted.
4. Press
(SELECT) again to confirm and begin the cleaning process.
A page feeds through the printer slowly. Discard the page when the process is completed.
Calibrating the printer
Calibrations are performed at regular intervals. For best print quality, a calibration can be
performed from the control panel using the following steps:
1. Use the
(LEFT ARROW) or the
press
(SELECT).
(RIGHT ARROW) button to select System setup and then
2. Use the
(LEFT ARROW) or the
(RIGHT ARROW) button to select Print quality and then
press
(SELECT). Calibrate color will display on the control panel.
3. Press
(SELECT).
4. Use the
(LEFT ARROW) or the
press
(SELECT).
5. Press
122
(RIGHT ARROW) button to select Calibrate now and then
(SELECT) to start the calibration.
Chapter 9 Problem solving
ENWW
Accessories and ordering
information
The following list of accessories was current at the time of printing. Ordering information and
availability of the accessories might change during the life of the printer. For the most current
ordering information, visit the most appropriate of the following websites:
ENWW
●
North America: http://www.hp.com
●
Europe and Middle East: http://www.hp.com
●
Asia Pacific countries/regions: http://www.hp.com
●
Latin America: http://www.hp.com
123
Supplies
NOTE
124
Product name
Description
Part number
Black print cartridge
Life of 2,500 pages at
approximately 5% coverage.
Q6000A
Cyan print cartridge
Life of 2,000 pages at
approximately 5% coverage.
Q6001A
Yellow print cartridge
Life of 2,000 pages at
approximately 5% coverage.
Q6002A
Magenta print cartridge
Life of 2,000 pages at
approximately 5% coverage.
Q6003A
Actual yields may vary according to usage.
Appendix A Accessories and ordering information
ENWW
Cable and interface accessories
ENWW
Product name
Description
Part number
USB cable
2-meter standard USBcompatible device connector
C6518A
Cable and interface accessories
125
Paper handling accessories
126
Product name
Description
Part number
Optional Tray 3
Optional 250-sheet universal
input tray. Only one optional
250-sheet tray can be installed.
Q6459A
Appendix A Accessories and ordering information
ENWW
Paper and other print media
ENWW
Product name
Description
Part number
HP LaserJet paper
Premium HP-brand paper for
use with HP LaserJet printers.
HPJ1124 (letter)
HP LaserJet paper
Premium HP-brand paper for
use with HP LaserJet printers.
CHP310 (A4)
HP LaserJet paper
Premium HP-brand paper for
use with HP LaserJet printers.
HPJ1424 (legal)
HP Premium Choice paper
HP bond paper with a weight of
120.32 g/m2 (32 lb)
HPU1132 (letter)
HP Premium Choice paper
HP bond paper with a weight of
120.32 g/m2 (32 lb)
CHP410 (A4)
HP Cover paper
HP-brand paper with a weight
of 200 g/m2 (75 lb) cover. Use
for printing postcards and
document covers.
Q2413A (letter) 100 sheets
HP Cover paper
HP-brand paper with a weight
of 200 g/m2 (75 lb) cover. Use
for printing postcards and
document covers.
Q2414A (A4) 100 sheets
HP Printing paper
HP-brand paper for use with
HP LaserJet printers.
HPP1122 (letter)
HP Printing paper
HP-brand paper for use with
HP LaserJet printers.
CHP210 (A4)
HP Multipurpose paper
HP-brand paper for a variety of
uses.
HPM1120 (letter)
HP Multipurpose paper
HP-brand paper for a variety of
uses.
HPM1420 (legal)
HP LaserJet Tough paper
Robust paper with a satin
finish. Paper will not tear and
will withstand the weather. For
documents requiring durability
and longevity.
Q1298A (letter)
HP LaserJet Tough paper
Robust paper with a satin
finish. Paper will not tear and
will withstand the weather. For
documents requiring durability
and longevity.
Q1298B (A4)
HP Glossy Photo & Imaging
laser paper
High-gloss finish coating on
both sides. Use for brochures,
catalogs, photographs, and
whenever a high-gloss finish is
desired.
Q6545A (letter) 200 sheets
Paper and other print media
127
128
Product name
Description
Part number
HP Laser Photo Paper, Glossy
High-gloss finish coating on
both sides. Use for brochures,
catalogs, photographs, and
whenever a high-gloss finish is
desired.
Q6547A (A4) 200 sheets
HP Soft Gloss Presentation
laser paper
Satin finish coating on both
sides. 120 g/m2 (32 lb)
Q6541A (letter) 200 sheets
HP Laser Paper, Soft Gloss
Satin finish coating on both
sides. 120 g/m2 (32 lb)
C6542A (A4) 200 sheets
HP Soft Gloss laser paper
Satin finish coating on both
sides. 105 g/m2 (28 lb)
Q2415A (letter) 500 sheets
HP Soft Gloss laser paper
Satin finish coating on both
sides. 105 g/m2 (28 lb)
Q2417A (A4) 500 sheets
HP Color LaserJet
transparencies
Use color transparencies for
full-color printing.
C2934A (letter) 50 sheets
HP Color LaserJet
transparencies
Use color transparencies for
full-color printing.
C2936A (A4) 50 sheets
HP Matte Photo & Imaging
laser paper
Matte finish paper for photos
and imaging. 120 g/m2 (32 lb)
Q6549A (letter) 100 sheets
HP Laser Photo paper, Matte
Matte finish paper for photos
and imaging. 120 g/m2 (32 lb)
Q6550A (A4) 100 sheets
HP Matte Brochure laser paper
Matte finish paper. Use for
brochures, catalogs, and so on
160 g/m2 (52 lb)
Q6543A (letter) 150 sheets
HP Laser Paper, Matte
Matte finish paper. Use for
brochures, catalogs, and so on.
160 g/m2 (52 lb)
Q6544A (A4) 150 sheets
Appendix A Accessories and ordering information
ENWW
User-replaceable parts
ENWW
Product name
Description
Part number
Separation pad and pick-up
rollers
Replace when the printer is
picking up multiple sheets or no
sheets. Trying different paper
did not resolve the problem.
Q5956-67902
Paper tray
A 250-sheet paper tray cassette. Q5956-67901
Dust cover
Protects the output of paper
cassette from dust.
Q5956-67903
Output tray extender
An extension for supporting
paper in the output bin.
Q5956-67904
User-replaceable parts
129
Supplementary Documentation
A printed copy of this user guide is available in the following languages.
User guides
130
Language
Part number
English
Q6455-90901
Arabic
Q6455-90902
Catalan
Q6455-90903
Chinese (Simplified)
Q6455-90918
Chinese (Traditional)
Q6455-90921
Czech
Q6455-90904
Danish
Q6455-90905
Dutch
Q6455-90906
Finnish
Q6455-90907
French
Q6455-90908
German
Q6455-90909
Hebrew
Q6455-90910
Hungarian
Q6455-90911
Indonesian (Bahasa)
Q6455-90924
Italian
Q6455-90912
Korean
Q6455-90913
Norwegian
Q6455-90914
Portuguese (Brazilian)
Q6455-90916
Polish
Q6455-90915
Russian
Q6455-90917
Spanish
Q6455-90919
Swedish
Q6455-90920
Thai
Q6455-90922
Turkish
Q6455-90923
Appendix A Accessories and ordering information
ENWW
Service and support
Hewlett-Packard limited warranty statement
HP PRODUCT
HP Color LaserJet 2600n
DURATION OF LIMITED WARRANTY
1 year, Limited Warranty
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in
materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of
such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be
defective. Replacement products may be either new or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date of
purchase, for the period specified above, due to defects in material and workmanship when properly installed and
used. If HP receives notice of such defects during the warranty period, HP will replace software which does not
execute its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a
reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of
the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been subject to
incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b)
software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation
outside of the published environmental specifications for the product, or (e) improper site preparation or
maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER
WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP
SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or
provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion
might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary
from country/region to country/region, state to state, or province to province. HP's limited warranty is valid in any
country/region or locality where HP has a support presence for this product and where HP has marketed this
product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit
or function of the product to make it operate in a country/region for which it was never intended to function for
legal or regulatory reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE
YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
ENWW
Hewlett-Packard limited warranty statement
131
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
132
Appendix B Service and support
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Print Cartridge Limited Warranty Statement
This HP product is warranted to be free from defects in materials and workmanship.
This warranty does not apply to products that (a) have been refilled, refurbished,
remanufactured or tampered with in any way, (b) experience problems resulting from
misuse, improper storage, or operation outside of the published environmental specifications
for the printer product or (c) exhibit wear from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written
description of the problem and print samples) or contact HP Customer Support. At HP's
option, HP will either replace products that prove to be defective or refund your purchase
price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE
AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS
EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY,
AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN
CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN
ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF
THIS PRODUCT TO YOU.
ENWW
Print Cartridge Limited Warranty Statement
133
Availability of support and service
Around the world, HP provides a variety of service and support options for purchase.
Availability of these programs will vary depending upon your location.
HP Care Pack™ Services and Service Agreements
HP has various service and support options that meet a wide range of needs. These options
are not part of the standard warranty. Support services may vary by location. For most
printers HP offers both in-warranty and post-warranty HP Care Pack Services and Service
Agreements.
To identify service and support options for this printer go to
http://www.hpexpress-services.com/10467a and type the printer model number. In North
America, Service Agreement information can be obtained through HP Customer Care. Call
1-800-HPINVENT 1-800-474-6836 (U.S.) or 1-800-268-1221 (Canada). In other
countries/regions please contact your country/region specific HP Customer Care Center.
See the inbox flyer or go to http://welcome.hp.com/country/us/en/wwcontact.html for the
HP Customer Care phone number in your country/region.
134
Appendix B Service and support
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Repacking the printer
If your printer needs to be moved or shipped to another location, perform the following
procedure to repack the printer.
CAUTION
Shipping damage as a result of inadequate packing is the customer's responsibility. To
ensure proper protection during shipment, the printer must be repackaged properly using the
original cushions.
To repack the printer
CAUTION
It is extremely important to remove the print cartridges before shipping the printer. Print
cartridges left in the printer during shipping will leak and entirely cover the printer engine and
other parts with toner.
To prevent damage to the print cartridge, avoid touching the roller, and store the print
cartridge in its original packing material or so that it is not exposed to light.
1. Remove all four print cartridges.
2. If you have added optional Tray 3, remove and retain.
3. Remove and retain the power cable and interface cable.
4. Remove and retain the optional HP Jetdirect external print server, if you have one.
5. If possible, include print samples and 50 to 100 sheets of paper or other print media that
did not print correctly.
6. Use the original shipping container and packing material, if possible. If you have already
disposed of the printer packing material, contact a local mailing service for information
about repacking the printer. HP recommends insuring the equipment for shipment.
7. Include a completed copy of the Service information form.
8. In the U.S., call HP Customer Care to request new packing material. In other areas, use
the original packing material, if possible. Hewlett-Packard recommends insuring the
equipment for shipment.
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Repacking the printer
135
Service information form
WHO IS RETURNING THE EQUIPMENT?
Date:
Person to contact:
Phone:
Alternate contact:
Phone:
Return shipping address:
Special shipping instructions:
WHAT ARE YOU SENDING?
Model name:
Model number:
Serial number:
Please attach any relevant printouts. Do NOT ship accessories (manuals, cleaning supplies, and so on) that are not
required to complete the repair.
HAVE YOU REMOVED THE PRINT CARTRIDGES?
You must remove them before shipping the printer, unless a mechanical problem prevents you from doing so.
[ ] Yes.
[ ] No, I cannot remove them.
WHAT NEEDS TO BE DONE? (Attach a separate sheet if necessary.)
1. Describe the conditions of the failure. (What was the failure? What were you doing when the failure occurred? What
software were you running? Is the failure repeatable?)
2. If the failure is intermittent, how much time elapses between failures?
3. If the unit connected to any of the following, give the manufacturer and model number.
Personal computer:
Modem:
Network:
4. Additional comments:
HOW WILL YOU PAY FOR THE REPAIR?
[ ] Under warranty
Purchase/received date:
(Attach proof of purchase or receiving document with original received date.)
[ ] Maintenance contract number:
[ ] Purchase order number:
Except for contract and warranty service, a purchase order number and/or authorized signature must accompany
any request for service. If standard repair prices do not apply, a minimum purchase order is required. Standard repair
prices can be obtained by contacting an HP-authorized repair center.
Authorized signature:
Billing address:
136
Phone:
Special billing instructions:
Appendix B Service and support
ENWW
Specifications
Printer specifications
Physical specifications
Product
Height
Depth
Width
Weight
HP Color
LaserJet 2600n
printer without
optional Tray 3 or
consumables
370 mm
(14.6 in)
453 mm
(17.83 in)
407 mm
(16.02 in)
15.67 kg
(34.54 lbs)
HP Color
LaserJet 2600n
printer with
optional Tray 3
(250-sheet),
without
consumables
460 mm
(18.1 in)
451 mm
(17.76 in)
482 mm
(18.98 in)
20.16 kg
(44.43 lbs)
Supplies specifications
Print-cartridge life (based on approximately 5%
coverage)
Black: 2,500 pages
Yellow, cyan, and magenta: 2,000 pages
each (HP Color LaserJet 2600n printer)
Electrical specifications
Item
110-Volt models
220-Volt models
Power supply
115-127V (+/-10%)
220-240V (+/-10%)
50/60 Hz (+/- 2 Hz)
50/60 Hz (+/- 2 Hz)
190 W (average)
190 W (average)
During printing (black and white) 190 W (average)
190 W (average)
During standby
16 W (average)
16 W (average)
Off mode
0 W (average)
0 W (average)
Power consumption (typical)
During printing (color)
ENWW
Printer specifications
137
Electrical specifications (continued)
Item
110-Volt models
220-Volt models
Heat output
55 BTU/hour
55 BTU/hour
3.6 Amps
2.5 Amps
Ready Mode
Rated current
CAUTION
Power requirements are based on the country/region where the printer is sold. Do not
convert operating voltages. This will damage the printer and void the product warranty.
Environmental specifications
(printer and print
cartridge)
Recommended1
Operating1
Storage1
20° to 27°C
(68° to 81°F)
15° to 32.5°C
(59° to 90.5°F)
-20° to 40°C
(-4° to 104°F)
20% to 70%
10% to 80%
95% or less
Temperature
Relative humidity
1
Values are subject to change. See http://www.hp.com/support/clj2600n for current
information.
Acoustic emissions
Sound Power Level
Declared per ISO 92961
Printing (8 ppm)
LWAd = 6.0 Bels (A) [60 dB (A)]
SPL-Bystander Position
Declared per ISO 92961
Printing (8 ppm)
LpAm = 52 dB(A)
1
Values are subject to change. See http://www.hp.com/support/clj2600n for current
information.
138
Appendix C Specifications
ENWW
Regulatory information
Introduction
This section contains the following regulatory information:
ENWW
●
FCC regulations
●
Environmental Product Stewardship program
●
Material safety data sheet
●
Declaration of conformity
●
Laser safety statement
●
Canadian DOC statement
●
Korean EMI statement
●
VCCI statement (Japan)
●
Finnish laser statement
Introduction
139
FCC regulations
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy. If this equipment is not
installed and used in accordance with the instructions, it may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation; the presence of interference can be determined by turning the
equipment off and on. If this equipment does cause harmful interference to radio or
television communications, the user is encouraged to try to correct the interference by one or
more of the following measures:
NOTE
●
Reorient or relocate the receiving antenna.
●
Increase distance between equipment and receiver.
●
Connect equipment to an outlet on a circuit different from that to which the receiver is
located.
●
Consult your dealer or an experienced radio/television technician.
Any changes or modifications to the printer that are not expressly approved by HP could void
the user’s authority to operate this equipment.
Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of
FCC rules.
140
Appendix D Regulatory information
ENWW
Environmental Product Stewardship program
Protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally
sound manner. This product has been designed with several attributes to minimize impacts
on our environment.
Ozone production
This product generates no appreciable ozone gas (O3).
Energy consumption
This product qualifies for ENERGY STAR®, which is a voluntary program established
to encourage the development of energy-efficient office products.
Power usage drops significantly while in sleep mode, which saves natural resources and
saves money without affecting the high performance of this product.
ENERGY STAR (version 3.0) is a U.S. registered service mark of the U.S. Environmental
Protection Agency. As an ENERGY STAR partner, Hewlett-Packard Company has
determined that this product meets ENERGY STAR Guidelines for energy efficiency. For
more information, see http://www.energystar.gov.
Paper use
This product's manual duplex feature (two-sided printing); see Printing on both sides and Nup printing [multiple pages printed on one sheet] capability can reduce paper usage and the
resulting demands on natural resources.
Plastics
Plastic parts over 25 grams are marked according to international standards that enhance
the ability to identify plastics for recycling purposes at the end of the product’s life.
HP LaserJet printing supplies
In many countries/regions, this product's printing supplies (for example, print cartridge) can
be returned to HP through the HP Printing Supplies Returns and Recycling Program. An
easy-to-use and free takeback program is available in over 30 countries/regions. Multilingual program information and instructions are included in every new HP LaserJet print
cartridge and supplies package.
HP Printing Supplies Returns and Recycling Program Information
Since 1992, HP has offered HP LaserJet supplies return and recycling free of charge in 86%
of the world market where HP LaserJet supplies are sold. Postage-paid and pre-addressed
labels are included within the instruction guide in most HP LaserJet print cartridge boxes.
Labels and bulk boxes are also available through the website: http://www.hp.com/recycle.
ENWW
Environmental Product Stewardship program
141
More than 10 million HP LaserJet print cartridges were recycled globally in 2002 through the
HP Planet Partners supplies recycling program. This record number represents 26 million
pounds of print cartridge materials diverted from landfills. Worldwide, HP recycled an
average of 80% of the print cartridge by weight consisting primarily of plastic and metals.
Plastics and metals are used to make new products such as HP products, plastic trays and
spools. The remaining materials are disposed of in an environmentally responsible manner.
U.S. returns
For a more environmentally responsible return of used cartridges and supplies,
HP encourages the use of bulk returns. Simply bundle two or more cartridges together and
use the single, pre-paid, pre-addressed UPS label that is supplied in the package. For more
information in the U.S., call 1-800-340-2445 or visit the HP Printing Supplies Returns and
Recycling Program website at: http://www.hp.com/go/recycle.
Non-U.S. returns
Non-U.S. customers should visit the http://www.hp.com/go/recycle website for further
information regarding availability of the HP Supplies Returns and Recycling program.
Paper
This product is capable of using recycled papers, when the paper meets the guidelines
outlined in the HP LaserJet Printer Family Print Media Guide. Go to http://www.hp.com/
support/ljpaperguide to download this guide in PDF format. This product is suitable for the
use of recycled paper according to EN12281:2002.
Material restrictions
This product does not contain added mercury.
This product does not contain batteries.
For recycling information, you can contact http://www.hp.com/go/recycle or contact your
local authorities or the Electronics Industry Alliance at http://www.eiae.org.
142
Appendix D Regulatory information
ENWW
Material safety data sheet
Material Safety Data Sheets (MSDS) for supplies containing chemical substances, such as
toner, can be obtained by contacting the HP website at http://www.hp.com/go/msds or
http://www.hp.com/hpinfo/community/environment/productinfo/safety.
Extended warranty
HP SupportPack provides coverage for the HP hardware product and all HP-supplied
internal components. The hardware maintenance covers a three-year period from the date of
the HP product purchase. The customer must purchase HP SupportPack within 90 days of
the HP product purchase. For more information, contact the HP Customer Care Service and
HP Customer Support Group. See HP Customer Care.
Spare parts and supplies availability
Spare parts and consumable supplies for this product will be available for at least five years
after production has stopped.
For more information
To obtain information about these environmental topics:
●
Product environmental profile sheet for this and many related HP products
●
HP's commitment to the environment
●
HP's environmental management system
●
HP's end-of-life product return and recycling program
●
MSDS
See: http://www.hp.com/go/environment or http://www.hp.com/hpinfo/community/
environment/productinfo/safety.
ENWW
Material safety data sheet
143
Declaration of conformity
Declaration of Conformity
according to ISO/IEC Guide 22 and EN 45014
Manufacturer's Name:
Manufacturer's Address:
Hewlett-Packard Company
11311 Chinden Boulevard,
Boise, Idaho 83714-1021, USA
declares, that the product
Product Name:
Regulatory Model Number3):
Product Options:
HP Color LaserJet 2600n
BOISB-0409-00. Including: Q6459A – Optional 250-sheet input tray
ALL
conforms to the following Product Specifications:
Safety:
IEC60950:2001-1 / EN60950: 2001-1
IEC 60825-1:1993 +A1: 1997 +A2:2001 / EN 60825-1:1994 +A11:1996 +A2:2001 (Class 1 Laser/LED Product)
GB4943-2001
EMC:
CISPR 22:1997 / EN 55022:1998 Class B1)
EN 61000-3-2:2000
EN 61000-3-3:1995/ A1:2001
EN 55024:1998
FCC Title 47 CFR, Part 15 Class B2) / ICES-003, Issue 4/ GB9254-1998, GB17625.1-1998
Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries
the CE-Marking accordingly.
1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. Compliance testing of product to
standard with exception of Clause 9.5, which is not yet in effect.
2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
3) For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product name
or the product number(s).
Boise, Idaho 83714-1021, USA
February 24th, 2005
For regulatory topics only:
Australia Contact:
Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130,
Australia
European Contact:
Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards
Europe, Herrenberger Strasse 140, D-71034 Böblingen, Germany, (FAX: +49-7031-14-3143)
USA Contact:
Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015,
USA (Phone: 208-396-6000)
144
Appendix D Regulatory information
ENWW
Country/region-specific safety statements
Laser safety statement
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug
Administration has implemented regulations for laser products manufactured since August 1,
1976. Compliance is mandatory for products marketed in the United States. The printer is
certified as a "Class 1" laser product under the U.S. Department of Health and Human
Services (DHHS) Radiation Performance Standard according to the Radiation Control for
Health and Safety Act of 1968.
Since radiation emitted inside the printer is completely confined within protective housings
and external covers, the laser beam cannot escape during any phase of normal user
operation.
WARNING!
Using controls, making adjustments, or performing procedures other than those specified in
this user guide may result in exposure to hazardous radiation.
Canadian DOC statement
Complies with Canadian EMC Class B requirements.
« Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques
(CEM). »
Korean EMI statement
VCCI statement (Japan)
ENWW
Country/region-specific safety statements
145
Finnish laser statement
LASERTURVALLISUUS
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT
HP Color LaserJet 2600n -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite.
Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen
ulkopuolelle.
Laitteen turvallisuusluokka on määritetty standardin EN60825-1 (1994) mukaisesti.
VAROITUS!
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän
turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
VARNING!
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren
utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
HUOLTO
HP Color LaserJet 2600n -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita.
Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi
huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai
muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka
voidaan suorittaa ilman erikoistyökaluja.
VARO!
Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen
ollessa toiminnassa. Älä katso säteeseen.
VARNING!
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för
osynlig laserstrålning. Betrakta ej strålen.
Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista:
Aallonpituus 770-800 nm
Teho 5 mW
Luokan 3B laser
146
Appendix D Regulatory information
ENWW
Index
Symbols/Numerics
250-sheet tray. See tray 2
4-Color option 65
600 dpi print-quality setting 109
A
accessories
part numbers 124
Adaptive Halftoning options 65
adding paper 40
adhesive labels
printing 46
specifications 16, 17
agreements, maintenance 134, 143
Alerts tab, HP Toolbox 85
Apple LaserWriter 8 driver 11
Apple Macintosh. See Macintosh
applications, settings 9
Attention light 21, 123
See also lights
B
background, gray 111
bands, troubleshooting 111
battery specifications 142
bins, output
features 5
jams, clearing 108
black and white printing
selecting 53
troubleshooting 115
Black cartridge
life expectancy 92
part number 124
status gauge 20
See also cartridges
Black Only option 65
blank pages, troubleshooting 118
blinking lights 101
BOOTP/TFTP
configuring 30
both sides, printing on 58
browser requirements 84
built-in networking
information page, printing 80
buttons, control panel 19
ENWW
C
cables
USB, troubleshooting 119
calibrating printer 96
Cancel Job button 20, 60
cardstock
printing on 51
specifications 17
cartridge out override 94
cartridges
HP fraud hotline 93
life expectancy 92
part numbers 124
recycling 141
replacing 93
status gauge 20
status page, printing 81
storage specifications 138
characters, troubleshooting 113
clearing jams
common locations 105
input areas 107
inside printer 106
output areas 108
color
calibration 96
features 62
grayscale, printing as 53
HP ImageREt 2400 62
Manual adjustment options 64
matching 66
settings, changing 64
sRGB 66
troubleshooting 114
components
locating 7
Configuration page
printing 80
configurations
AutoIP 27
manual TCP/IP 27
network 23, 24
server-based 27
TCP/IP 28
configurations, printer 4
Index
147
consumables
availability 143
life expectancies 92
part numbers 124
recycling 141
specifications 137
status gauge 20
status page, printing 81
contracts, maintenance 134, 143
control panel
lights and buttons, description 19
messages, troubleshooting 101
covers, document
cardstock, printing on 51
paper specifications 17
using different paper for 55
creases, troubleshooting 114
crooked pages 113, 117
curled media 113
custom paper sizes 51, 53
customer support
maintenance agreements 134, 143
repacking printer 135
service information form 136
Cyan cartridge
life expectancy 92
part number 124
status gauge 20
See also cartridges
D
declaration of conformity 144
default settings, restoring 55
deleting print jobs 60
Demo page, printing 80
Detail halftone option 64
device discovery 25
Device Settings, HP Toolbox 86
different first page 55
digital cameras, color matching 66
dimensions, media. See sizes, media
dimensions, printer 137
display
control panel 20
documentation 86, 130
Documentation tab, HP Toolbox 86
dots per inch (dpi)
HP ImageREt 2400 62
print settings 109
specifications 5
dots, troubleshooting 111
double-sided printing 58
downloading drivers 10
dpi (dots per inch)
HP ImageREt 2400 62
print settings 109
specifications 5
148
Index
drivers
downloading 10
features 53
opening 52
operating systems supported 9
restoring default settings 55
settings, changing 56
uninstalling 11
Windows, features 10
duplexing 58
E
Edge Control 65
electrical specifications 137
embedded Web server
using 87
energy consumption 137, 141
engine, cleaning 95
enlarging documents 54
envelopes
printing 44
specifications 14, 17
environmental
features 141
paper specifications 14
printer specifications 138
error messages
control panel 101
critical 102
Explorer, versions supported 84
extended warranty 134, 143
F
face down bin. See top output bin
face up bin. See rear output door
faded print 110
FCC statements 140
features
color 62
drivers 53
feeding problems, troubleshooting 118
film, transparency. See transparencies
first page, different 55
Fit to Page option 54
flashing lights 101
fraud hotline 93
4-Color option 65
G
gray background, troubleshooting 111
grayscale
troubleshooting 115
grayscale printing
selecting 53
H
halftone options
64
ENWW
heavy paper
printing on 51
specifications 17
Help 123
See also customer support
HP built-in networking
information page, printing 80
HP customer care iii
HP fraud hotline 93
HP ImageREt 2400 62
HP LaserJet glossy paper
printing 48
HP LaserJet paper 127
HP LaserJet photo paper
media 48
HP multipurpose paper 127
HP Printing Supplies Returns and Recycling Program
141
HP SupportPack 134, 143
HP Toolbox
calibrating printer 96
device settings 86
operating systems supported 9
toner level, checking from 92
using 84
HP toolbox
other links 86
humidity specifications
paper, storing 14
printer environment 138
I
image quality
HP ImageREt 2400 62
print, troubleshooting 109, 110
ImageREt 2400 62
indicator lights, device control panel
error messages 101
information pages, printing 80
ink cartridges. See print cartridges
input trays
features 5
feeding problems, troubleshooting 118
jams, clearing 107
loading 40
media supported 17
part numbers 126
selecting 52
interface ports
cables, ordering 125
types included 5
Internet Explorer, versions supported 84
IP address 73
IP addressing 26
ENWW
J
jams
causes of 105
input areas 107
inside printer 106
output areas 108
K
keys, control panel 19
L
labels
printing 46
specifications 16, 17
language
information pages 80
laser safety statements 145
LaserJet paper 127
LaserWriter 8 driver 11
letterhead
printing 50
life expectancies, supplies 92
light print, troubleshooting 110
lightness
faded print, troubleshooting 110
lights
locating 19
lines, troubleshooting
printed pages 111
loading media
tray 1 40
tray 2 41
loose toner, troubleshooting 112
M
Macintosh
driver features 53
features supported 9
printing from 56
software features 11
uninstalling software 12
Magenta cartridge
life expectancy 92
part number 124
status gauge 20
See also cartridges
mailing labels
printing 46
specifications 16, 17
maintenance
agreements 134, 143
replacing print cartridges 92
Manual color options 64
manual duplexing 58
manuals 86, 130
margins, envelopes 14
matching, color 66
Index
149
Material Safety Data Sheet 143
media
cardstock 51
curled, troubleshooting 113
custom-sized 51, 53
envelopes 14, 44
first page, different 55
HP LaserJet glossy paper 48
HP LaserJet photo paper 48
HP, ordering 127
jams 105
labels 16, 46
letterhead 50
loading trays 40
selecting 13
specifications 13
transparencies 16, 47
tray 1, types supported 17
tray 2, types supported 17
tray 3, types supported 17
troubleshooting 116
wrinkled 114
mercury specifications 142
messages
control panel 101
messages, error 101
messaging and management, network 25
Microsoft Windows. See Windows
monitors, color matching 66
multiple pages per sheet 54
multipurpose paper, HP 127
N
N-up printing 54
Netscape Navigator, versions supported 84
network
AutoIP configuration 27
BOOTP/TFTP 29
configuring 23, 24
device discovery 25
device set up 73
DHCP 32
discontinue DHCP configuration 36
embedded Web server 38
IP address 73
IP addressing 26
manual TCP/IP configuration 27
messaging and management 25
NetWare systems 35
server-based configuration 27
static IP address 74
supported protocols 25
TCP/IP configuration 27
TCP/IP configuration tools 28
UNIX systems 32
using printer control panel 37
Windows systems 32
150
Index
network password
set up 73
networks
information pages, printing 80
Neutral Grays options 65
non-HP print cartridges 93
O
on-site service agreements 143
online customer support iii
operating environment, specifications 138
operating systems supported 9
optional 250-sheet tray. See tray 3
optional tray 3. See tray 3
options. See settings
ordering supplies and accessories 124
other links 86
output bin
features 5
output bin extender 7
output bins
jams, clearing 108
output quality
HP ImageREt 2400 62
print, troubleshooting 109, 110
overhead transparencies
specifications 16, 17
ozone specifications 141
P
packaging printer 135
Page Setup 52
pages
blank 118
not printing 119
printing slowly 118
skewed 113, 117
pages per minute 5
pages per sheet 54
paper
cardstock 51
curled, troubleshooting
custom-sized 51, 53
first page, different 55
HP, ordering 127
jams 105
letterhead 50
loading trays 40
selecting 13
specifications 13
tray 1, types supported
tray 2, types supported
tray 3, types supported
troubleshooting 116
wrinkled 114
113
17
17
17
ENWW
paper input trays
features 5
feeding problems, troubleshooting 118
jams, clearing 107
loading 40
media supported 17
part numbers 126
selecting 52
paper output bin
features 5
paper output bins
jams, clearing 108
parts
part numbers 124
user replaceable 129
paused printing 21
phone numbers
HP fraud hotline 93
HP Printing Supplies Returns and Recycling
Program 142
support iii
pick-up rollers, ordering 129
platforms supported 9
ports
cables, ordering 125
types included 5
power
consumption 141
requirements 137
preprinted paper
printing on 50
print cartridge
replacing 75
print cartridges
HP fraud hotline 93
life expectancy 92
part numbers 124
recycling 141
replacing 93
status gauge 20
status page, printing 81
storage specifications 138
Print dialog box 52
print media. See media
print quality
HP ImageREt 2400 62
settings 109
specifications 5
troubleshooting 109, 110
print servers
information page, printing 80
printer driver, Macintosh 11
printer drivers
downloading 10
features 53
opening 52
operating systems supported 9
ENWW
restoring default settings 55
settings, changing 56
uninstalling 11
Windows, features 10
printing
both sides 58
canceling 60
Macintosh 56
troubleshooting 118, 119
Windows 55
printing environment 25
problem solving. See troubleshooting
programs, settings 9
properties. See settings
Q
quality
HP ImageREt 2400 62
print settings 109
print, troubleshooting 109, 110
specifications 5
Quick Sets 54
R
Readme 86
Ready light 21, 123
See also lights
ready light and select button 21
rear output door
features 5
recycling
plastics 141
print cartridges 141
reducing documents 54
refilled print cartridges 93
refilling paper 40
regulatory statements
declaration of conformity 144
FCC 140
laser safety 145
Material Safety Data Sheet 143
repacking printer 135
repair. See service
repetitive defects, troubleshooting 114
replacement parts. See supplies\service
replacing print cartridges 93
reports, printing 80
resizing documents 54
resolution
HP ImageREt 2400 62
print settings 109
specifications 5
restoring default settings 55
resuming printing 21
RGB color options 65, 66
rollers, ordering 129
Index
151
S
saving settings 54
scaling documents 54
scanners, color matching 66
scatter, troubleshooting 114
screen color matching 66
separation pad, ordering 129
servers
information page, printing 80
service
agreements 134, 143
information form 136
part numbers 124
repacking printer 135
set up
device 73
network password 73
settings
changing 9, 56
color 64
restoring defaults 55
saving 54
shipping printer 135
size, printer 137
sizes, media
custom 51, 53
selecting trays 52
skewed pages 113, 117
smeared toner, troubleshooting 112
Smooth halftone option 64
software
downloading 10
features 53
Macintosh, features 11
operating systems supported 9
settings, changing 56
Toolbox 84
uninstalling 11
Windows, features 10
source, printing by 52
spare parts. See supplies\service
special media
cardstock 51
custom-sized 51, 53
envelopes 14, 44
HP LaserJet glossy paper 48
labels 16, 46
letterhead 50
specifications 17
transparencies 16
specifications
envelopes 14
environmental 138
labels 16
Material Safety Data Sheet 143
paper 13
printer 137
152
Index
printer features 5
transparencies 16
trays, media supported 17
specks, troubleshooting 111
speed
specifications 5
spots, troubleshooting 111
sRGB 65, 66
static IP address 74
status
lights. See lights
Supplies Status page, printing 81
viewing with HP Toolbox 85
Status tab, HP Toolbox 85
stopping printing 60
storing
envelopes 15
paper 14
print cartridges 93
printer 138
streaks, troubleshooting 111
supplies
availability 143
life expectancies 92
recycling 141
specifications 137
status gauge 20
status page 81
support
maintenance agreements 134, 143
part numbers 124
repacking printer 135
service information form 136
supported network protocols 25
SupportPack, HP 134, 143
T
TCP/IP configuration 27
technical support
maintenance agreements 134, 143
part numbers 124
repacking printer 135
service information form 136
telephone numbers
HP fraud hotline 93
HP Printing Supplies Returns and Recycling
Program 142
support iii
temperature specifications
paper, storing 14
printer environment 138
ENWW
text, troubleshooting
misformed characters 113
toner
loose, troubleshooting 112
scatter, troubleshooting 114
smeared, troubleshooting 112
specks, troubleshooting 111
status gauge 20
toner cartridges. See print cartridges
Toolbox
operating systems supported 9
using 84
top output bin
features 5
transparencies
specifications 16, 17
Trapping options 65
tray 1
loading 40
See also trays
tray 2
loading 41
See also trays
tray 3
loading 41
part number 126
See also trays
trays
features 5
feeding problems, troubleshooting 118
jams, clearing 107
loading 40
media supported 17
part numbers 126
selecting 52
troubleshooting
blank pages 118
calibrating printer 96
color 114
Configuration page, printing 80
control panel messages 101
curled media 113
Demo page, printing 80
faded print 110
feeding problems 118
jams 105
lines, printed pages 111
loose toner 112
pages not printing 119
pages printing slowly 118
paper 116
print quality 109
repetitive defects 114
replacing print cartridges 93
skewed pages 113, 117
text 113
ENWW
toner scatter 114
toner smear 112
toner specks 111
USB cables 119
wrinkles 114
Troubleshooting tab, HP Toolbox 85
two-sided printing 58
typefaces. See fonts
types, media
selecting trays by 52
U
uninstalling software 11
universal tray. See tray 2
universal tray 2. See tray 2
USB port
troubleshooting 119
type included 5
user guide
accessing 86
part numbers 130
user replaceable parts 129
V
vertical lines, troubleshooting 111
voltage requirements 137
W
warranty
extended 134, 143
print cartridge 133
product 131
watermarks 53
wavy paper, troubleshooting 113
Web browser requirements 84
websites
customer support iii
HP Printing Supplies Returns and Recycling
Program 142
Material Safety Data Sheet 143
weight
printer 137
Windows
driver features 53
printing from 55
settings 56
uninstalling software 11
versions supported 9
wrinkles, troubleshooting 114
Y
Yellow cartridge
life expectancy 92
part number 124
status gauge 20
See also cartridges
Index
153
154
Index
ENWW
© 2005 Hewlett-Packard Development Company, L.P.
www.hp.com
*Q6455-90937*
*Q6455-90937*
Q6455-90937
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