XPS 13 Setup and Specifications

XPS 13
Setup and Specifications
Computer Model: XPS 13-9370
Regulatory Model: P82G
Regulatory Type: P82G001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017-2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
2018 - 03
Rev. A01
Contents
1 Set up your computer.....................................................................................................................................4
2 Create a USB recovery drive for Windows..................................................................................................... 6
Reinstall Windows using a USB recovery drive.............................................................................................................. 6
3 Views............................................................................................................................................................. 7
Front.....................................................................................................................................................................................7
Left.......................................................................................................................................................................................7
Right.................................................................................................................................................................................... 8
Base..................................................................................................................................................................................... 8
Display..................................................................................................................................................................................9
Bottom............................................................................................................................................................................... 10
4 Specifications............................................................................................................................................... 11
Computer model................................................................................................................................................................ 11
System information........................................................................................................................................................... 11
Dimensions and weight..................................................................................................................................................... 11
Operating system.............................................................................................................................................................. 11
Memory...............................................................................................................................................................................11
Ports and connectors.......................................................................................................................................................12
Communications............................................................................................................................................................... 12
Wireless........................................................................................................................................................................12
Audio...................................................................................................................................................................................12
Storage...............................................................................................................................................................................13
Media-card reader............................................................................................................................................................ 13
Keyboard............................................................................................................................................................................ 13
Camera...............................................................................................................................................................................13
Touchpad........................................................................................................................................................................... 14
Touchpad gestures..................................................................................................................................................... 14
Power adapter...................................................................................................................................................................14
Battery............................................................................................................................................................................... 15
Display................................................................................................................................................................................ 15
Video.................................................................................................................................................................................. 16
Computer environment.................................................................................................................................................... 16
5 Keyboard shortcuts...................................................................................................................................... 17
6 Getting help and contacting Dell.................................................................................................................. 19
Self-help resources...........................................................................................................................................................19
Contacting Dell..................................................................................................................................................................19
Contents
3
1
Set up your computer
1
Connect the power adapter and press the power button.
NOTE: To conserve battery power, the battery might enter power saving mode. Connect the power adapter and press the
power button to turn on the computer.
2
Finish operating system setup.
For Ubuntu:
Follow the instructions on the screen to finish setup.
For Windows:
Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
•
Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
3
•
If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an offline account.
•
On the Support and Protection screen, enter your contact details.
Locate and use Dell apps from the Windows Start menu—Recommended
Table 1. Locate Dell apps
Dell Product Registration
Register your computer with Dell.
Dell Help & Support
Access help and support for your computer.
4
Set up your computer
SupportAssist
Proactively checks the health of your computer’s hardware and software.
NOTE: Renew or upgrade your warranty by clicking the warranty expiry date in SupportAssist.
Dell Update
Updates your computer with critical fixes and important device drivers as they become available.
Dell Digital Delivery
Download software applications including software that is purchased but not pre-installed on your
computer.
4
Create recovery drive for Windows.
NOTE: It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows.
For more information, see Create a USB recovery drive for Windows.
Set up your computer
5
2
Create a USB recovery drive for Windows
Create a recovery drive to troubleshoot and fix problems that may occur with Windows. An empty USB flash drive with a minimum capacity
of 16 GB is required to create the recovery drive.
NOTE: This process may take up to an hour to complete.
NOTE: The following steps may vary depending on the version of Windows installed. Refer to the Microsoft support site for
latest instructions.
1
Connect the USB flash drive to your computer.
2
In Windows search, type Recovery.
3
In the search results, click Create a recovery drive.
The User Account Control window is displayed.
4
Click Yes to continue.
The Recovery Drive window is displayed.
5
Select Back up system files to the recovery drive and click Next.
6
Select the USB flash drive and click Next.
A message appears, indicating that all data in the USB flash drive will be deleted.
7
Click Create.
8
Click Finish.
Reinstall Windows using a USB recovery drive
CAUTION: This process formats the hard drive and removes all data on your computer. Ensure that you back up data on your
computer before beginning this task.
NOTE: Before reinstalling Windows, ensure your computer has more than 2 GB of memory and more than 32 GB of storage
space.
NOTE: This process may take up to an hour to complete and your computer will restart during the recovery process.
1
Connect the USB recovery drive to your computer.
2
Restart your computer.
3
Press F12 after the Dell logo is displayed on the screen to access the boot menu.
A Preparing one-time boot menu message appears.
4
After the boot menu loads, select the USB recovery device under UEFI BOOT.
The system reboots and a screen to Choose the keyboard layout is displayed.
5
Choose your keyboard layout.
6
In the Choose an option screen, click Troubleshoot.
7
Click Recover from a drive.
8
Choose one of the following options:
•
9
Just remove my files to do a quick format.
• Fully clean the drive to do a complete format.
Click Recover to start the recovery process.
6
Create a USB recovery drive for Windows
3
Views
Front
1
Power and battery-status light
Indicates the power state and battery state of the computer.
Solid white—Power adapter is connected and the battery is charging.
Solid amber—Battery charge is low or critical.
Off—Battery is fully charged.
2
Microphones (4)
Provide digital sound input for audio recording, voice calls, and so on.
Left
1
Security-cable slot (for Noble locks)
Connect a security cable to prevent unauthorized movement of your computer.
2
Thunderbolt 3 (USB Type-C) port with Power Delivery (Primary)
Supports USB 3.1 Gen 2, DisplayPort 1.2, Thunderbolt 3 and also enables you to connect to an external display using a display adapter.
Provides data transfer rates up to 10 Gbps for USB 3.1 Gen 2 and up to 40 Gbps for Thunderbolt 3. Supports Power Delivery that
enables two-way power supply between devices. Provides up to 5V/3A power output that enables faster charging.
NOTE: Adapters (sold separately) are required to connect standard USB and DisplayPort devices.
3
Thunderbolt 3 (USB Type-C) port with Power Delivery
Supports USB 3.1 Gen 2, DisplayPort 1.2, Thunderbolt 3 and also enables you to connect to an external display using a display adapter.
Provides data transfer rates up to 10 Gbps for USB 3.1 Gen 2 and up to 40 Gbps for Thunderbolt 3. Supports Power Delivery that
enables two-way power supply between devices. Provides up to 5V/3A power output that enables faster charging.
Views
7
NOTE: Adapters (sold separately) are required to connect standard USB and DisplayPort devices.
4
Battery-charge status button
Press to check the charge remaining in the battery.
5
Battery-charge status lights (5)
Turns on when the battery-charge status button is pressed. Each light indicates approximately 20% charge.
6
Left speaker
Provides audio output.
Right
1
Right speaker
Provides audio output.
2
microSD-card slot
Insert a microSD card to expand the computer’s storage capacity. Your computer supports a microSD card with capacity up to 128
GB.
3
USB 3.1 Gen 1 (Type-C) port with Power Delivery/DisplayPort
Connect peripherals such as external storage devices, printers, and external displays.
Supports Power Delivery that enables two-way power supply between devices. Provides up to 7.5 W power output that enables faster
charging.
NOTE: An adapter (sold separately) is required to connect a DisplayPort device.
4
Headset port
Connect headphones or a headset (headphone and microphone combo).
Base
8
Views
1
Touchpad
Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two finger tap to right-click.
2
Left-click area
Press to left-click.
3
Right-click area
Press to right-click.
4
Power button with optional fingerprint reader
Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.
When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for
10 seconds to force shut-down the computer.
If the power button has a fingerprint reader, place your finger on the power button to log in.
NOTE: Before using the fingerprint reader, configure it in Windows to recognize your fingerprint as a passcode and enable
access. For more information, see www.dell.com/support/windows.
NOTE: You can customize power-button behavior in Windows. For more information, see Me and My Dell at www.dell.com/
support/manuals.
NOTE: The power-status light on the power button is available only on computers without the optional fingerprint reader.
Display
1
Infrared emitter
Emits infrared light, which enables the infrared camera to sense and track motion.
2
Infrared camera
Enhances security when paired with Windows Hello face authentication.
3
Camera-status light
Turns on when the camera is in use.
4
Camera
Enables you to video chat, capture photos, and record videos.
5
Infrared emitter
Views
9
Emits infrared light, which enables the infrared camera to sense and track motion.
Bottom
1
Service Tag
The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your
computer and access warranty information.
10
Views
4
Specifications
Computer model
XPS 13-9370
System information
Table 2. System information
Processor
8th Generation Intel Core i5/i7
Chipset
Integrated in the processor
Dimensions and weight
Table 3. Dimensions and weight
Height
•
•
Black color: 16.14 mm (0.63 in)
White color: 16.24 mm (0.64 in)
Width
301.76 mm (11.88 in)
Depth
199.24 mm (7.84 in)
Weight
1.27 kg (2.8 lb)
NOTE: The weight of your laptop varies depending on the
configuration ordered and the manufacturing variability.
Operating system
Table 4. Operating system
Operating systems supported
•
•
•
Windows 10 Home 64-bit
Windows 10 Professional 64-bit
Ubuntu
Memory
Table 5. Memory specifications
Slots
Onboard memory
Type
Dual-channel LPDDR3
Specifications
11
Speed
1866 MHz and 2133 MHz
Configurations supported
Total memory
4 GB, 8 GB, and 16 GB
Ports and connectors
Table 6. Ports and connectors
External:
USB/Video
•
•
Audio
Two Thunderbolt 3 (USB Type-C) ports with Power Delivery
One USB 3.1 Gen 1 (USB Type-C) port with Power Delivery/
DisplayPort
One headset (headphone and microphone combo) port
Table 7. Ports and connectors
Internal:
M.2 card
One M.2 slot for Solid-State Drive (SSD)
Communications
Table 8. Supported communications
Wireless
•
•
•
Wi-Fi 802.11a/b/g/n/ac
Bluetooth 4.2
Miracast
NOTE: Windows 10 currently supports up to Bluetooth 4.1.
Wireless
Table 9. Wireless
Transfer rate (maximum)
867 Mbps
Frequency bands
2.4 GHz/5 GHz
Encryption
64-bit/128-bit WEP
Audio
Table 10. Audio specifications
Controller
Realtek ALC3271-CG with Waves MaxxAudio Pro
Speakers
Two
Speaker output
12
Specifications
•
Average: 2 W
•
Microphone
Peak: 2.5 W
Digital-array microphones
Storage
Table 11. Storage specifications
Type
One M.2 2280 Solid-State Drive (SSD)
Interface
Capacity
•
•
•
•
SATA AHCI, Up to 6 Gbps
PCIe Gen 3x4 NVME, Up to 32 Gbps
Up to 128 GB
Up to 1 TB
NOTE: RAID SATA support in the BIOS Settings menu is only available on computers supporting Windows 10.
NOTE: AHCI SATA support in the BIOS settings menu is only available on computers supporting Ubuntu.
Media-card reader
Table 12. Media-card reader specifications
Type
Cards supported
One microSD-card slot
•
•
•
mSD
mSDHC
mSDXC
Keyboard
Table 13. Keyboard specifications
Type
Backlit keyboard
Shortcut keys
Some keys on your keyboard have two symbols on them. These
keys can be used to type alternate characters or to perform
secondary functions. To type the alternate character, press Shift
and the desired key. To perform secondary functions, press Fn and
the desired key.
NOTE: Press Fn+Esc to switch the primary behavior of
the function keys (F1-F12) between two modes multimedia key mode and function key mode.
Keyboard shortcuts
Camera
Table 14. Camera specifications
Resolution
Camera
•
Still image: 0.92 megapixels
Specifications
13
•
Infrared camera
Video: 1280 x 720 at 30 fps
340 x 340
•
•
Still image: 0.30 megapixels
Video: 340 x 340 at 60 fps
Diagonal viewing angle
Camera
86.7 degrees
Infrared camera
70 degrees
Touchpad
Table 15. Touchpad
Resolution
Dimensions
•
•
Horizontal: 305
Vertical: 305
•
•
Width: 105 mm (4.13 in)
Height: 60 mm (2.36 in)
Touchpad gestures
For more information about touchpad gestures for Windows 10, see the Microsoft knowledge base article 4027871 at
support.microsoft.com.
Power adapter
Table 16. Power adapter specifications
Type
45 W USB Type-C
Dimensions (connector)
8.25 mm x 2.4 mm
Input voltage
100 VAC–240 VAC
Input frequency
50 Hz–60 Hz
Input current (maximum)
1.30 A
Output current (continuous)
•
•
•
•
20 VDC/2.25 A
15 VDC/3 A
9 VDC/3 A
5 VDC/3 A
Rated output voltage
20 VDC/15 VDC/9 VDC/5 VDC
Temperature range (operating)
0°C to 40°C (32°F to 104°F)
Temperature range (storage)
–40°C to 70°C (–40°F to 158°F)
14
Specifications
Battery
Table 17. Battery specifications
Type
52 WHr "smart" lithium-ion
Dimension:
Width
257.60 mm (10.14 in)
Depth
98.60 mm (3.88 in)
Height
4.30 mm (0.17 in)
Weight (maximum)
0.22 kg (0.49 lb)
Voltage
7.60 VDC
Charging time when the computer is off (approximate)
4 hours
Operating time
Varies depending on operating conditions and can significantly
reduce under certain power-intensive conditions.
Life span (approximate)
300 discharge/charge cycles
Temperature range: Operating
0°C to 35°C (32°F to 95°F)
Temperature range: Storage
–40°C to 65°C (–40°F to 149°F)
Coin-cell battery
ML1220
NOTE: It is recommended that you use a Dell coin-cell
battery for your computer. Dell does not provide warranty
coverage for problems caused by using accessories, parts,
or components not supplied by Dell.
Display
Table 18. Display specifications
Type
13.3-inch FHD touchscreen/13.3-inch FHD 13.3-inch UHD touchscreen
non-touchscreen
Resolution (maximum)
1920 x 1080
Viewing angle (Left/Right/Down/Up)
85/85/85/85 degrees
Pixel pitch
0.0765 mm
Refresh rate
60 HZ
Operating angle
0 degrees (closed) to 135 degrees
Controls
Brightness can be controlled using shortcut keys
3840 x 2160
Dimension:
Height (excluding bezel)
165.24 mm (6.51 in)
Width (excluding bezel)
293.76 mm (11.57 in)
Diagonal (excluding bezel)
337.82 mm (13.30 in)
Specifications
15
Video
Table 19. Video specifications
Type
Integrated
Controller
Intel UHD Graphics 620
Memory
Shared system memory
Computer environment
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 20. Computer environment
Operating
Storage
Temperature range
0°C to 35°C (32°F to 95°F)
–40°C to 65°C (–40°F to 149°F)
Relative humidity (maximum)
10% to 90% (non-condensing)
0% to 95% (non-condensing)
Vibration (maximum)*
0.66 GRMS
1.30 GRMS
Shock (maximum)
110 G†
160 G‡
Altitude (maximum)
–15.2 m to 3048 m (–50 ft to 10,000 ft)
–15.2 m to 10,668 m (–50 ft to 35,000 ft)
* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.
‡ Measured using a 2 ms half-sine pulse when the hard-drive head is in parked position.
16
Specifications
5
Keyboard shortcuts
NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the
same across all language configurations.
Table 21. List of keyboard shortcuts
Keys
Description
Mute audio
Decrease volume
Increase volume
Play previous track/chapter
Play/Pause
Play next track/chapter
Launch Task View
Switch to external display
Search
Toggle keyboard backlight
Printscreen
Insert
Turn off/on wireless
Keyboard shortcuts
17
Keys
Description
Sleep
Increase brightness
Decrease brightness
Open application menu
Toggle Fn-key lock
18
Keyboard shortcuts
6
Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 22. Self-help resources
Information about Dell products and services
www.dell.com
Dell Help & Support app
Tips
Contact Support
In Windows search, type Contact Support, and press Enter.
Online help for operating system
www.dell.com/support/windows
www.dell.com/support/linux
Troubleshooting information, user manuals, setup instructions,
product specifications, technical help blogs, drivers, software
updates, and so on.
www.dell.com/support
Dell knowledge base articles for a variety of computer concerns.
1
2
3
Learn and know the following information about your product:
See Me and My Dell at www.dell.com/support/manuals.
•
•
•
•
•
•
•
Product specifications
Operating system
Setting up and using your product
Data backup
Troubleshooting and diagnostics
Factory and system restore
BIOS information
Go to www.dell.com/support.
Type the subject or keyword in the Search box.
Click Search to retrieve the related articles.
To locate the Me and My Dell relevant to your product, identify your
product through one of the following:
•
•
•
Select Detect Product.
Locate your product through the drop-down menu under View
Products.
Enter the Service Tag number or Product ID in the search bar.
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country and product, and some services may not be available in your country.
NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip,
bill, or Dell product catalog.
Getting help and contacting Dell
19
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