Administrator’s
Manual
Administrator’s Manual
PTX-S828
Printronix Products Information
Thanks for choosing the Printronix S828 printer models.
Your printer is a reliable working equipment that will be very useful in your daily job.
Our printers have been designed to be compact and respectful of the work environment.
They offer a wide range of features and multiple functions that confirm the high technological level reached by
the Printronix brand.
To maintain these printing performances unchanged in the long run, Printronix has developed specific
Printronix branded consumables for each printer type (for example: ribbon cartridges for dot matrix printers)
that assure an excellent operation with high printing quality level reliability.
Printronix recommends to use only its original Printronix branded consumables with original packaging
(identified by its holographic label). In this way, a proper use of the printer at quality level stated in the product
characteristics can be assured. All typical usage problems related to not certified consumables may be
avoided, such as an overall quality print level degradation and, often, the reduction of the product life due
to the fact that the proper working conditions for the print heads and other printer parts are not assured.
Moreover, Printronix does not only certify its consumables in terms of working conditions but also
carefully controls their compliance with the international standard rules concerning:



no cancerous materials;
no flammability of the plastic materials;
other standards
Printronix advises the customers not to use products for which the compliance to this safety rules are not
warranted.
Finally seek your dealer or contact a Printronix office and be sure that are provided you the original Printronix
branded consumables.
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Safety and Environmental Notices
Safety notices
There are two levels of safety notices: Danger and Cautions.
Danger hazard level
The word Danger indicates the presence of a hazard that has the potential of causing death or serious personal
injury.
Most DANGER notices are numbered <1-1>, <1-2>, and so forth where they appear in the text of this manual.
Example of a Danger notice:
DANGER
<1-10> Hazardous voltages are present. Do not touch the pins or sockets of the power
receptacle
Caution hazard level
The word Caution indicates the presence of a hazard that has the potential of causing moderate or minor
personal injury.
Most CAUTION notices are numbered <2-1>, <2-2>, and so forth where they appear in the text of this manual.
Example of a Caution notice:
CAUTION:
<2-22> Carefully follow all cleaning instructions, using only the materials and solutions
recommended.
Attention notices
The word Attention calls attention to the possibility of damage to a program, device, system, or data.
Attention notices are not numbered.
Examples of an Attention notice:
Attention: The above openings must always be protected with their covers. Do not touch inside and do not
insert any object into these openings or into the gears.
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Safety precautions
Never remove any printer cover except to install a printer accessory as
expressly described in this manual.
The above opening must always be protected with their cover.
Do not touch inside and do not insert any object into these openings or into the gears.
Attention: The above openings must always be protected with their covers. Do not touch inside and do not insert
any object into these openings or into the gears.
Electrical safety
This printer is inspected and listed by recognized national testing laboratories,
such as Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian Standards Association (CSA) in Canada.
Listing of a product by a national testing laboratory indicates that the product is designed and manufactured in
accordance with national requirements intended to minimize safety hazards. This equipment meets a very high
standard of safety in design and manufacture. Remember, however, that this product operates under conditions of
high electrical potentials and heat generation, both of which are functionally necessary.
Because the paper used in the printer can burn, you should take normal precautions to prevent fire. These
precautions include common-sense measures, such as keeping potentially combustible materials (for example,
curtains and chemicals) away from the printer, providing adequate ventilation and cooling, limiting unattended
operation, and having trained personnel available and assigned to the printer.
Approved power cord and receptacle
DANGER
<1-11> Your country may require an approved power cord and plug.
Ensure that you have the correct power cord and plug. Use this cord and plug only with
an approved, correctly-installed power receptacle.
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Electrical safety and portable power strip receptacles
Extension cords
DANGER
DANGER<1-1> Do not use an extension power-cord.
The customer must supply the correct electrical outlet which must meet the requirements stated under “Printer
Specifications” in the Administrator’s Manual.
Portable power strip receptacles (temporary power taps)
Portable power strip receptacles (referred to as “temporary power taps” by the National Electrical Code) may be used
if they are fully approved in the customer's geographic location. It is the customer's responsibility to supply a fully
approved “temporary power tap”, if one is to be used.
Connecting or disconnecting a communication port or an
attachment connector
DANGER
<1-14> Switch off printer power and unplug the printer power cord before connecting or
disconnecting a communication port, a teleport, or other attachment connector.
Servicing during an electrical storm
DANGER
<1-13> Do not connect or disconnect a communication port, a teleport, or any other
connector during an electrical storm.
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FFC Notes
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense. Properly shielded and
grounded cables and connectors must be used in order to meet FCC emission limits. Printronix is not
responsible for any radio or television interference caused by using other than recommended cables and
connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or
modifications could void the user’s authority to operate the equipment. This device complies with Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
European Union (EU) Conformity Statement
Printronix declares that this product is in compliance with the essential requirements and other relevant
provisions of Directive 2014/35/EU (LVD Standard) and 2014/30/EU (EMC Standard).
Per the applicable requirements of EU directive 2006/42/EC (“machines”) sound pressure of the above product
(measured according to EN ISO 7779-2001) does not exceed 70dBA.
This product has been tested and found to comply with the limits for Class A Information Technology Equipment
according to European standard EN 55032. The limits for Class A equipment were derived for commercial and
industrial environments to provide reasonable protection against interference with licensed communication
devices. Important This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Properly shielded and grounded cables and connectors must be used in order to reduce the potential for causing
interference to radio and TV communications and to other electrical or electronic equipment. Printronix cannot
accept responsibility for any interference caused by using other than recommended cables and connectors.
Industry Canada Compliance Statement
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conform à la norme NMB-003 du Canada.
Statement for CISPR 22 Edition 2 Compliance
Attention: This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
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Table of Contents
Printronix Product Information
Safety and Environmental Notices
FFC Notes
Table of Contents
Getting to Know Your Printer
Printer Parts
Front View
Rear View
Setting Up Your Printer
Choosing a Suitable Location
Ribbon Cartridge Installation
Host Computer Connection
Driver Installation
Windows Environment
Lan Connection
Monitoring Printer & Remote Printer
Configuration in LAN using a Browser
Remote Printer Management Utility (RPMU)
UNIX Environment
Linux 7.x & Solaris 7.x Operating Systems
AS/400 Environment
Power Connection
Selecting the Display Language
Configuring the Printer
Operator Panel Presentation
Display Messages
Indicators
Function Keys
Attention Light
Printer Setups
Entering the Printer Setups
Moving within the Printer Setups
Leaving the Printer Setups
Power-On Configuration
Entering the Power-On Configuration
Resetting to Factory Default Values
Program Setup
Entering the Program Setup
Hexadecimal Dump
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5
6
7
8
8
9
10
10
11
15
16
16
17
18
18
24
26
27
28
31
32
33
33
33
35
35
37
38
38
38
38
39
39
62
63
63
78
ANSI Emulation
IPDS Emulation
How to Select the Paper Path
How to Use the Tear-Off Function
Selection of the Paper Size
Adjusting the Tear-Off Position
Selection of the Tear-Off Mode
How to Lock/Unlock the Printer Setups
How to Handle the Paper Parking
Paper Handling
Paper Paths
Paper Specifications
Fanfold Paper
Fanfold Paper Loading
Loading Paper Using the Front1 Push Tractor
Printing a Configuration Sheet
Printer Maintenance and Troubleshooting
Cleaning the Printer
Replacing the Ribbon Cartridge
Printing the Self Test
Error Handling
Problems List Index
Clearing Form Jams
Options
The Controller Board
Installing the Controller Board
The Front2 Push Tractor
Installing the Front2 Push Tractor
Removing the Front2 Push Tractor
Loading Paper Using the Front2 Push Tractor
(option)
Loading Paper Using the Front1 Push Tractor
when the Front2 Push Tractor (Option) is
Installed
The Printer Pedestal
Printing Characteristics
Printer Specifications
Customer Support
6 79
85
89
89
89
90
90
91
92
96
96
97
97
97
97
101
102
102
103
104
105
107
110
111
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111
113
113
114
115
117
118
119
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Getting to Know Your Printer
Printer Features (S828)
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



18 Needle Print Head
136 columns @10 cpi
High speed Draft printing at 900 cps, Draft printing at 800 cps, NLQ printing at 232 cps
IBM Proprinter III XL , Personal Printer 2381+, EPSON FX Series, ANSI X3.64 emulations
Base paper handling configuration: Front1 push path (Fanfold with 6 pins sprockets and paper jam sensor
detection)
Multiple copies (1 original and 7 copies)
Automatic paper path selection
Easy operability via operator panel setup and S/W commands

Usage of all specific features by means of the Specific Software Driver which is applicable to the most




popular S/W Packages
Plug & Play capability for Windows 95/98/2000/XP/NT4.0/Millennium ®/Vista/Win7(32 & 64bit), Windows8,
Windows10
Single controller with four interfaces: Ethernet 10/100 Base-T interface option, Bi-directional IEEE 1284
parallel interface, serial RS-232/C interface and USB interface
Optional Front2 push path (Fanfold with 6 pins sprockets and paper jam sensor detection)
Optional printer pedestal
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Printer Parts
Front View
Upper Printer Cover
Operator Panel
Attention Light
Tractor Area Cover
Enclosed Pedestal (*)
Printer Handgrip
(*) The Enclosed Pedestal is available as an option.
Left Side View
Power Switch
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Rear View
Controller Interface
Power Connector
Enclosed
Pedestal
(*)
Paper Output
Stacker (*)
(*) The Enclosed Pedestal with Paper Output Stacker is available as an option.
Inside View
Ribbon Shifter
Print Head
Paper Bail
Assembly
Print Head Gap
Adjustment
Wheel
Ribbon Cartridge Supports
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Setting Up Your Printer
Choosing a Suitable Location
CAUTION:
The S828 printer weighs 33 kg (72 lbs). Two persons are required to lift it..
Consider the following points when you choose the location for your printer:

The distance between the printer and the host computer must not exceed the length of the interface cable;

The location must be sturdy, horizontal and stable;

Your printer must not be exposed to direct sunlight, extreme heat, cold, dust or humidity (see"Printer
Specifications " later);

The power outlet must be compatible with the plug of the printer's power cord.

There must be sufficient clearances on all sides

The required space is shown in the figure:
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operation.
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Ribbon Cartridge Installation
Make sure that you are using only Printronix Genuine consumables
1. Make sure that the printer is turned off.
2. Find the ribbon cartridge among the accessories
To be used when the ribbon shifter option is not installed
To be used when the ribbon shifter option is installed
3. Turn the printer on and wait for printer
initialization.
4. With the printer powered on, enter the OFF
LINE status pressing the ON-LINE Key and
then checking ON-LINE indicator unlit.
5. Open the top cover using the small handles
on either side of the top cover
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6. Before installing the ribbon cartridge turn
the ribbon-winding knob in the arrow
direction (located on the cartridge) to take up
slack in the ribbon
7. Move the print carriage in the middle of
the area to prepare it for ribbon cartridge
installation
To avoid damage to the ribbon, do not turn the winding knob in the wrong direction
1. Align the right and left cartridge pins with the printer locking points.
Black cartridge when the ribbon shifter option is not
installed
S828‐AM Black “Long Life” cartridge when the ribbon shifter
option is installed
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Slide and insert the ribbon guide between the print head and the ribbon guide mask holding it perpendicular to the print
head.
Make sure that the ribbon is inserted correctly between the print head and the print head
mask.
OK
NO
8. If the shifter kit option is installed on your printer,
insert the shifter holder onto the ribbon shifter as
shown in this figure.
9. Insert the shifter holder onto the ribbon shifter as
shown in the following figure.
10. Turn the ribbon-winding knob in the arrow direction (located on the cartridge) to take up slack in the ribbon.
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10. Push the cartridge down gently until it clips into place at locking points
Black cartridge when the ribbon shifter option is not
installed
Black “Long Life” cartridge when the ribbon shifter
option is installed
11. Turn the ribbon-winding knob again in the direction of the arrow to take up slack in the ribbon.
12. To ensure that the ribbon guide runs freely along the ribbon, manually move the print carriage horizontally.
If the used ribbon cartridge needs to be replaced, see "Replacing The Ribbon Cartridge", later in this manual.
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Host Computer Connection
The S828 printer can be connected to your host computer via different available interfaces on a single controller.
DANGER
<1-14> Switch off printer power and unplug the printer power cord before connecting or
disconnecting a communication port, a teleport, or other attachment connector.
The controller provides the following four interfaces::
 A bidirectional IEEE1284 parallel interface
 A RS-232C serial interface
 An USB interface.
 An Ethernet LAN interface (optionally IPDS over Ethernet LAN Interface).
The interface connectors are located on the rear of the printer.
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Driver Installation
Windows Environment
At this point it is necessary to configure your printer for your Operating System.
The installation procedures depend upon the host environment.
The printer drivers of all current Printronix printers can be found at
http://www.Printronix.com
Starting from WINDOWS 95/98/2000/XP/NT4.0/Millennium®/Vista/Win7/Win8/Win10 environments the printer
supports the Plug & Play feature.
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LAN Connection
To work under LAN (Local Area Network) it is mandatory to set the LAN Interface Through the Printer Operator
Panel to match the network setting. See later on the specific LAN configuration chapter.
Contact your system administrator for the correct values.
In the Local Area Network printing environment, the PCs can share a printer, that is, different users can use the
same printer.
Software installation must be carried out on every PC requiring access to the Printronix printer.
For the communication between the PCs and the Printronix printer is necessary that the same LAN protocol is used
for all connected devices: the TCP/IP or the NetBEUI protocol in a Windows environment.
From Windows XP the O.S. gives automatically the function to create a TCP/IP port and connect the printer in a
TCP/IP protocol.
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Monitoring Printer & Remote Printer Configuration in LAN
using a Browser
The LAN interface of the printer has a built-in web pages which can be used for monitoring the status of the network
printer and for the remote configuration.
Following procedure describes the use of an Intenet Browser (i.e.: IE, Mozilla, Chrome, etc.)
To browse the printer Home web page, enter the IP Address as web page address.
The IP Address must correspond with the IP Address set in the INIT IP ADDRESS
parameter of the LAN INTERFACE item
Home Page
The Printer Home Web Page screen
appears as the mask on the right:
This Printer Home Web Page shows the current status of the printer :
Product Name:Printronix S828
MAC Address: xxxxxxxxxxxx
Printer Base Code: Version 1.00
Product Description: Printronix S828 Impact Matrix Printer
And can activates following types of information about the printer:
Printer Configuration: printer setting that you can configure by remote control.
Product support: reference to contact Printronix support
Power On Reset: feature to reboot the printer
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When click on Printer Configuration the System Page is opened:
It is possible to choose :
 Loading the default factory setting parameters
overwriting the current ones for all setup pages
(All, Macrox, Configuration)
 Setting the default Macro at power on
 Setting the security password
 Select one of the different webpages (Home,
System, Config, Interface, Lan, Macro#)
described hereafter.
System Page In the System Page click on Security Setting button.
The first time the following screen appears:
Type root for User Name
Type root for password
Security Page It is now possible to indicate a new password to
protect the setting
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Security Page The following screen appears
REMARK
Remind you that it is necessary to select Power on
Reset button to go to Reboot Page and save the
changes.
Screen after Reboot Printer action
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Printer Configuration
Config Options Page
To obtain the Printer Configuration information
tables, click on the respective left button.
This page contains a series of tables with the
corresponding printer set-up. For a detailed
description of each parameters and values refer to
the Configuration chapter later on in this manual.
This is the Configuration Options Page
Interface Options Page
This is the Interface Options Page
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Lan Settings Page
This is the Lan Setting Page
User Macrox Page
This is the User Macro# Page
You can now choose the network printer configuration. When the parameters are set as necessary, click on the
Submit button at the end of the table. If a password has already been set in the Security item, to enter the
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Support
This is the Printronix Support Page
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Remote Printer Management Utility (RPMU)
The Remote Printer Management Utility (RPMU) is a software tool for network administrators that allows the
configuration and control of Printronix Serial Dot Matrix and Transactional Dot Matrix Printers remotely connected to
the Ethernet LAN. With this tool the installed printers may be controlled, configured and organized easily.
Detailed information can be found in the Remote Printer Management Utility Administrator’s Manual at
Printronix.com.
The main features are the following:
 Device Discovery: searches for the devices within a range of IP addresses.
 Printer Organization: the printers connected to the network can be organized into logical groups in a
hierarchically structured tree.
 Printer Status Report: checks the printer’s status and reports alarms
 Printer Configuration: the remotely connected printers may be configured as needed from the
administrator’s workstation.
 Firmware Updating: provides a firmware downloading function to upgrade both the base and the LAN card
firmware.
 Remote Operator Panel Management: provides a virtual operator panel for the remotely connected printer at
the administrator’s workstation that allows to perform all functions normally achieved pressing the operator
panel keys.
The RPMU also provides the basic status management for third-party printers compliant to the standard MIB
objects. The RPMU is a Java based application and can be run on any platform supporting the Java Run Time
Environment version 6 or newer.
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UNIX Environment
To configure the printer in Unix environment, you have to run the “cmpwizard.sh” script from the drivers\unix
directory included in this CD-ROM , except for Linus 7.x and Solaris 7.x operating systems described later in this
section.
Port Installation & Configuration
Check that the Printer is powered on and the Green Power led of the LAN Interface Port is lit.
It is necessary to be SUPER USER
Insert the Printronix Ethernet LAN CD-ROM.
1. From the shell bush, run the
“cmpwizard.sh” script from the
drivers\unix directory included
in the CD-ROM labeled
Printronix Ethernet LAN. See
the following screen:
2. Select the operating system
(n.7).
3. Add the IP address. This
address must match the IP
address selected in the INIT IP
ADDRESS parameter of the
LAN INTERFACE item in the
Power-On
Configuration setup.
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4. Enter the Logical Port Name.
The Logical Port Name is “prt1”.
5. Enter the Print Server Name.
The printer server name is “ps1”.
6. If this configuration is ok , enter
“y” to confirm.
The installation is now complete. If you want to print the test file, enter the lpr -Pps1 test command.
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Linux 7.x & Solaris 7.x Operating Systems
To configure the printer for the Linux 7.x and Solaris 7.x operating systems, follow the corresponding procedure
described below:
Configuring a Remote Printer for the Red Hat Linux 7.x Operating System
1. Open the “/etc/hosts” file as root user in a Terminal windows.
2. Add the IP address and the Printer Name information.
Here is an example of an “/etc/hosts” file:
Ip-address
Printer-name
10.0.128.220.1
prt1
10.0.128.220.2
prt2
3. Type “printconf-gui&” from a prompt
4. Click New button. You are asked to enter a queue name for the printer. Type the queue name you want.
5. Then select “Type of queue”. Select Unix Printer (lpd queue) in the “Queue type” box.
6. Insert the printer name used in “/etc/hosts” file (i.e. prt1 or prt2 ) in the “Server” or “Remote Hosts” box.
7. Insert the local spool directory (where the print jobs for the Unix computer are to be placed) in the “Queue” or
“Spool Directory” box.
8. Select text only in the “Printer Driver” box. Set up the configuration you want and then click OK button.
9. Click File ->Save Changes in the “printconf-gui” window.
10. Restart lpd to have (let) the printer daemon receive the new printer entry.
If the print job is rejected when it is sent to test the printer, ask the remote computer’s
administrator to check permission in the “/etc/lpd.perms” file
Configuring a Remote Printer for the Solaris 7.x Operating System
1. Open the “/etc/hosts” file as root user in a Terminal windows.
2. Add the IP address and the Printer Name information
Here is an example of an “/etc/hosts” file:
Ip-address
printer-name
10.0.128.220.3
prt1
10.0.128.220.4
prt2
3. Type “admintool&" in a Terminal windows.
4. Select Browse button and then Printers.
5. Select Edit->Add->Access to Print in the "Admintool Printer Menu”.
6. Insert the printer name you want in the "Printer Name" box.
7. Insert the printer name used in "/etc/hosts" file (i.e. prt1 or prt2) in the “Printer Server” box.
8. Click Apply and then OK button.
Now you are ready to use the printer.
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AS/400 Environment
Configuring AS/400 for ASCII (TCP/IP protocol)
Configuring with ADDTCPIFC
ADDTCPIFC is used to add a TCP/IP interface to AS/400. This step configures the AS/400 for connection to a
TCP/IP
1.
At the AS/400 command line, enter the following command:
ADDTCPIFC
INTNETADR('127.000.000.000')LIND(ETHLAN)
SUBNETMASK ('255.255.254.000')
This screen should look like the following one:
Internet address
127.000.000.000.
…………………………….. :
Subnet Mask
255.255.254.000.
…………………………….. :
Line
ETHLINE
…………………………….. :
To specify the IP Address and the Subnet Mask, see the values set in the LAN Configuration parameters.
Configuring a Router Definition with ADDTCPRTE
If necessary, use the ADDTCPRTE command to create a route definition.
This is required if the printer is somewhere other than a local segment.
Configuring a Local Domain and Host Name
The AS/400 print commands require a local name and host name. If you have already configured LAN attached
TCP/IP printers on the AS/400 system, you will have a local domain name and hostname configured on the
system. To configure the local domain, you will run the CFGTCO command.
Configuring a TCP/IP Host Table Entry
Although it is optional to create a TCP/IP host table entry, it is suggested that you take this step.
Add the AS/400 name and the LAN IP address to the "Host Table Entries".
Configuring AS/400 for Printing
The procedure for configuring an AS/400 for printing requires that you:
1. Setup the printing capability
2. Verify the setup with a print job
In order to accomplish this configuration, you need the following information:
a.
Remote Printer Queue Name. Set for any of ‘pr1’ through ‘pr4’.
The Remote Printer Queue name must be all lower case.
b. IP Address
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See the IP Address value set in the parameter of the LAN INTERFACE item in the Power-On
Configuration setup.
Setting up Printing for ASCII Files
The next step in configuring the AS/400 is to setup the remote printing capability.
There are two ways to do this:
1. You can specify the LPR parameters Manually each time you senda file to the printer
2. Use remote writer and a remote output queue for automatic printing to the printer
Tu Use LPR Manually
1. Start TCP/IP, if it not already running, by entering the STRTCP command
2. At the AS/400 command line, enter 'LPR'.
3. The following example shows only the parameters you need to specify:
Remote System
Printer Queue
Destination Type
Transform SCS to ASCII
Manufacturer Type and Model
Internet Address
RMTSYS
RTQ
DESTTYP
TRANSFORM
MFRTYPMDL
INTNETADR
INTNETADR
d1prn
OTHER
YES
IBM6400EP
127.000.000.000
where:






Remote System: enter the host name of your printer or INTNETADR, whic then prompts you to specify the
IP address of your printer.
Printer Queue: set to “pr1” through “pr4”. The remote printer queue name must be all lower case, entered in
single quotes.
Destination Type: specify “OTHER” for the DESTTYP parameter.
Transform: specify “YES”.
Manufacturer Type and Model: select a manufacturer type and model. Select “IBM6400EP” for Epson
emulation or “IBM6400" or "IBM42023" for IBM Proprinter.
Internet Address: specify the IP address of the printer.
To Create an Automatic Remote Output Queue
1. From the AS/400 command line, enter CRTOUTQ.
2. The following example shows only the parameters you need to specify:
Output Queue
Remote system
Remote printer queue
Writer to Autostart
Connection type
Destination type
Transform
Manufacturer type
Internet Address
S828‐AM OUTQ
RMTSYS
RMTPRTQ
AUTOSRTWTR
CNNTYP
DESTTYP
TRANSFORM
MFRTYPMDL
INTNETADR
USERNAME
INTNETADR
d1prn
1
IP
XAUTOQXAIX
YES
IBM6400EP
127.000.000.000
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where:









S828‐AM Output queue: enter the name of the AS/400 output queue.
Remote System: enter the host name of your printer or INTNETADR, which then prompts you to
specify the IP address of your printer.
Remote Printer Queue: set to “pr1” through “pr4”. The remote printer queue name must be all lower
case, entered in single quotes.
Writer to Autostart: set the value to “1”.
Connection Type: specify this value as "IP".
Destination Type: specify “XAUTOQXAIX”.
Transform: specify “YES”.
Manufacturer Type: select a manufacturer type and model. Select “IBM6400EP” for Epson
emulation or “IBM6400PR" or "IBM42023" for IBM Proprinter.
Internet Address: specify the IP address of the printer.
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Power Connection
DANGER
<1-11> Your country may require an approved power cord and plug. Ensure that you have
the correct power cord and plug. Use this cord and plug only with an approved, correctlyinstalled power receptacle.
1. Make sure the power outlet is near the printer location and easily accessible.
2. Make sure that the power switch is in 0 position (OFF).
3. Insert the power cable plug into the printer connector and the other power cable end into a convenient
outlet (the figure shows the European version).
4. If you need to turn the printer on, press the power switch in the I position (ON).
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Selecting the Display Language
The display messages for this printer can be displayed in five different languages: English (Default), French, German,
Italian and Spanish. To select the language, that you prefer, proceed as follows:
1. Press the PROGRAM key and keep it pressed while powering on the printer until the following message wil
be displayed:
RELEASE KEYS
2. When you release the PROGRAM key, the following messages will be displayed
STARTING UP
then
S828 Rel. x.yz
then
PRINT OUT? NO
3. Press the ↓ key to enter the setup. The first setup item is displayed
EMUL. OPTIONS
4. Press the ↓ key until the language first level function is displayed:
FUNCTIONS
5. Press the → key to pass to the second level functions
BUZZER YES
6. Press the ↓ key until the setup language is displayed
MENU ENGLISH
7. Press the → key to scroll the setup languages. When the desired language is displayed, press the PROGRAM
key to select it. The printer exits the setup. From now on the display messages appear in the selected language.
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Configuring the Printer
Operator Panel Presentation
The operator panel enables you to perform many of the printer functions including paper path selections,
font selection and the printer setup.
The operator panel consists of:
 A 16 character display (Liquid Crystal Display)
 Five led indicators
 Nine function keys
Display Messages
The printer display is used to indicate the printer status or to request an user intervention. When the printer is in
Ready state, the display gives the following information:

OFF LINE
Printer Status
Where:
OFF LINE
ON LINE
M1, M2, ME, M4,
M5, M6, M7, M8


when paper is already loaded and the
printer is off line (ON LINE indicator unlit):
M1
ON LINE
Current Macro
Printer Status
when there is no paper loaded and the
printer is on line (ON LINE indicator lit):
ON LINE
Current Paper Path
S828‐AM Current Macro
Indicate which of the four (or eight) User Macros is currently used.
The N° depending by the Firmware level installed.
LOAD FRONT1
OFF LINE
ON LINE
M1, M2, ME, M4,
M5, M6, M7, M8
M1
Indicates the printer status
when there is no paper loaded and the printer is 
off line (ON LINE indicator unlit):
Where:
LOAD FRONT1
LOAD FRONT2
when paper is already loaded and the
printer is on line (ON LINE indicator lit):
Printer Status
M1
Current Macro
Indicates that the currently selected paper path is out of paper.
The messages are displayed only for the available paper paths, according to the
installed devices.
Indicates the printer status
Indicate which of the four (or eight) User Macros is currently used.
The N° depending by the Firmware level installed.
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The following messages appear to indicate other printer conditions or user intervention requests.
The list is in alphabetical order.
MESSAGE
DESCRIPTION
ALTERNATE
This message appears to indicate that the Alternate functions of the operator panel
keys have been selected pressing the ALTERNATE key.
This message appears to indicate that the printer is printing. It is busy
When the printer cover is not closed correctly, the buzzer sounds and the display
shows alternately these two messages. Close the printer cover
This message is displayed when the LAN is reset (only if the LAN interface is present)
This message is displayed if you push a key that is not allowed in the current printer
status
These messages are displayed when the corresponding paper path is out of
paper. The printer displays only the messages related to the installed devices
When the access to the Printer Setups has been locked at the power on, the printer
displays this message
The macro has been changed and the printer is updating the settings
The paper is fed in microsteps downwards when pressing the ↓ arrow key
The paper is fed in microsteps upwards when pressing the ↑ arrow key
This message is displayed if the ALTERNATE key has been pressed to interrupt a
park procedure
The printer is parking the fanfold paper
The parking action is run with the message for operator to tear the printed paper
BUSY M1
COVER OPEN
CLOSE COVER
INITIALIZING LAN
INVALID KEY
LOAD FRONT1
LOAD FRON2
LOCKED MENU
MACRO CHANGING
MICRO FEED DOWN
MICRON FEED UP
OPER.INTERRUPTED
PARKING
PARK PAPER
TEAR IS NECESSARY
PARK PAPER
TEAR OFF PAPER
PATH CHANGING
PRESS A KEY
NVM CHANGED
RELEASE KEYS
REMOTE CONTROL
RESET & BREAK
SELF TEST
STARTING UP
TEAR IF NECESS.
EJECT PAPER
TEAR IF NECESS.
PARK PAPER
UNLOCKED MENU
WAITING CODE
UNLOCKED MENU
The parking action is already run but the paper remain in the printer path because too
long (maximum paper length for automatic parking is 28” (711,2mm). The operator is
advise to tear paper.
The path has been changed and the printer is updating the settings
The NVM has been changed. Press any key to set the printer.
This message appears when the FW is updated.
This message is displayed when you can release the ON LINE key in the Self-test
selection or the PROGRAM key in the Power-on Configuration procedure
This message is displayed when the printer operates from remote control (only if the
LAN interface is present).
This message is displayed when the input buffer corresponding to the active interface
is cleared
Printing the self-test page.
The starting-up phase after power on is running
These messages are displayed when the printer receives a paper parking
command and the TEAR NO item is selected for the tear-off function. Tear off the
fanfold then press the PARK key to eject the paper
These messages are displayed when the printer receives a paper parking command.
Tear off the fanfold paper if necessary and then press the PARK key to park the
paper
When the access to the Printer Setups has been unlocked at the power on, the printer
displays this message
The special function to download a new FW Release is running
When the access to the Printer Setups has been unlocked at the power on, the printer
displays this message
For the error messages see "Error Handling” later in this manual
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Indicators
ON-LINE




Lit when the printer can receive and print data (printer online).
Blinks when there is data in the buffer and the printer is offline.
Unlit when the printer is disabled and the buffer does not contain any data, or during the
initialization, setup or tests
Lit when one of the printer setup procedures has been selected: Program
Configuration or Power-On Configuration
PROGRAM

Lit when the alternate function of the keys has been enabled pressing the
ALTERNATE key


Lit when the Front1 paper path is selected
Unlit when the Front1 paper path is not selected


Lit when the Front2 paper path is selected
Unlit when the Front2 paper path is not selected
ALTERNATE
FRONT 1
FRONT 2
Function Keys
Pressing the function keys it is possible to activate the functions indicated by the word or symbol signed near the
key. Each key may have different functions, according to the selected function modes: Normal, Alternate or Program.
Normal Function
Alternate Function
Program Function
Special Function
S828‐AM The normal function of the keys is written above the keys and does not require any previous
action to select it.
The alternate function of the keys is written below the keys and is selected pressing the
ALTERNATE key.
When the alternate function of the keys is selected, the ALTERNATE indicator is lit and the
display shows ALTERNATE.
The program function of the keys is selected pressing the PROGRAM key, where:
 If you press the key while powering the printer on, the Power-On Configuration is
selected.
 If you press the key when the printer is enabled without printing or disabled (ON LINE
indicator unlit), the Program Setup is selected.
 In the Program Setup mode only the four arrow keys and the PROGRAM key are
enabled and the PROGRAM indicator is lit
The special function means a specific function of a key or a combination of two or more
keys. The detailed function can be found in the Maintenance Manual of the printer.
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ON LINE Key
ON LINE
Normal
Function
Program
Function
Special
Function
Enables or disables the printer.
 If this key is pressed while powering the printer on, the self test is printed; the
printout is stopped pressing this key again.
 In an error condition, once the error cause has been removed, press this key to
enable the printer
 Pressing this key with MACRO and TEAR, lock or unlock the access to the printer
setups. See later “How to Lock/Unlock the Printer Setups” section.
Pressing this key, the input buffer is cleared. The message RESET & BREAK is
displayed
Pressing this key together the MACRO key at power on starts the T&D tests (Test &
Diagnostic).
PROGRAM Key PROGRAM
Normal
Function
Program
Function
Enables the printer setups as follows:
Pressing this key while powering on the printer, the Power-On Configuration is
selected.
Pressing this key when the printer is enabled without printing or disabled the Program
Setup is enabled (PROGRAM indicator lit).
Exits the printer setups
MACRO Key MACRO
Normal
Function
→
Program
Function
Special
Function
 Selects one of the user macros (Macro 1, Macro 2, Macro 3 or Macro 4). If you
want to select the displayed macro, wait for 2 seconds without pressing any
key and the parameters of this macro will be set.
 Pressing this key with ONLINE and TEAR, lock or unlock the access to the
printer setups. See later “How to Lock/Unlock the Printer Setups” section.
Scrolls the parameters of the functions or macros forwards
Pressing this key together the ON LINE key at power on starts the T&D tests (Test &
Diagnostic)
FONT Key FONT
←
Normal
Function
Program
Function
Special
Function
Selects the font to be used with the currently selected pitch. The selected font is valid
until the printer is turned off or a new font is selected using this key.
Scrolls the parameters of the functions or macros backwards.
Pressing this key together the ALTERNATE key at power on resets the Printer Statistic.
LF Key LF
MICROFEED
↑
S828‐AM Normal
Function
Alternate
Function
Program
Function
Special
Function
Performs a line feed according to the current line spacing settings.
Moves the paper forward in microsteps. Keeping the key pressed the paper is moved
continuously at increasing speed.
Scrolls the setup and macro functions backwards..
Pressing this key together the MACRO key at power on starts the updating of the FW
Release
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LOAD/FF Key FF
MICROFEED
↑
Normal
Function
Alternate
Function
Program
Function
Executes a Form Feed (FF). When paper is loaded into the printer, it advances
to the following page; if no paper is advanced, it is positioned for printing
Moves the paper backward in microsteps. Keeping the key pressed the paper is moved
continuously at increasing speed.
Scrolls the setup and macro functions forwards..
ALTERNATE Key ALTERNATE
Normal
Function
Enables the alternative key functions.
If the printer is receiving print data, press the ON LINE key before pressing the
ALTERNATE key.
If no print data is in the print buffer, press the ALTERNATE key, the printer will go
offline.
The display then shows ALTERNATE to indicate that the Alternate Function of the keys
is enabled (ALTERNATE indicator lit).
May be used to abort paper parking procedure. See also “How to Handle the Paper
Parking”, later in this manual.
When the printer is in Program Setup Mode, this key is disabled.
Alternate
Function
Special
Function
Disables the alternative key functions
Pressing this key together the FONT key at power on resets the Printer Statistic.
TEAR/PITCH Key TEAR
Normal
Function
PITCH
Alternate
Function

Moves the paper to the tear-off position (TEAR NORMAL function must be
selected in the Program Setup).
 Pressing this key with ONLINE and MACRO, lock or unlock the access to the
printer setups. See later “How to Lock/Unlock the Printer Setups” section.
Selects the pitch to be used with the currently selected font. The selected pitch is valid
until the printer is turned off.
PATH/PARK Key PATH
PARK
Normal
Function
Alternate
Function
Selects one of the paper paths in offline status. The parameters of the displayed path
are set after 2 seconds without pressing any key.
Parks the paper in the currently selected paper path.
Attention Light
On top of the metal cover is a light visible by operator from a distant position. The purpose of this light is to indicate the most
important printer status and call the operator’s attention. The printer status coded by the attention light are:
Light is ON
Light is OFF Light is blinking S828‐AM The printer is online The printer is offline The printer has a fault condition (paper jam, print integrity, etc.) The buzzer sounds together with light blinking. 37 260067‐001A
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Printer Setups
The main printer setup parameters can be selected via the operator panel. The setup parameters are divided into two
printer setups, the Power-On Configuration, that allows a complete configuration at installation time according to the
hardware and the emulation types, and the Program Setup, that allows you to set the functions that are the most
useful in your daily job. These settings can be selected when the printer is online without printing or offline (ON LINE
indicator unlit) and stored in the NVM.
Entering the Printer Setups

Press the PROGRAM key and keep it pressed at the printer power on until the RELEASE KEYS
message is displayed to select the Power-On Configuration.

Press the PROGRAM key when the printer is online without printing or offline (ON LINE indicator unlit) to
select the Program Setup.
Moving within the Printer Setups
The arrow keys ↑, ↓, ←, → are used to move within the different functions inside the Printer Setups. See the
following description of the setup items.
Leaving the Printer Setups


Pressing the PROGRAM key in the Power-On Configuration the printer exits from the setup and the new
settings will be automatically saved.
Pressing the PROGRAM key in the Program Setup, the following choice is offered for the storage of the values
set:
STORE?
QUIT
The new settings are not activated and the old settings remain valid.
STORE?
SAVE
The new settings are stored permanently in the NVM (Non Volatile Memory).
STORE?
CURRENT
The new settings remain valid until the printer is turned off.
Press the → or ← keys to scan these selections forward and backwards. When the desired setting is
displayed, press the PROGRAM key to exit from the Setup.
Printer Setup Item
When the Program Setup is run, these are the available ITEM :.
PRINT OUT?
Print Program Setup
then
PRINT STATS? NO
Print Statistics
then
USER MACRO
Enter in the Macro Setup
then
CONFIG MENU NO
Enter in the Power-on Configuration
then
HEX DUMP NO
Enter in Hex Dump mode
STORE? QUIT
Leaving Setup
then
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Power-On Configuration Setup
The default values of the various functions are indicated in bold.
Entering the Power-On Configuration Setup
1. Make sure that the printer is turned off.
2. Press and hold the PROGRAM key pressed while powering on the printer until the RELEASE KEYS message is
displayed. As soon as the PROGRAM key gets released, the following message will be displayed:
STARTING UP
then
S828 Rel. x.yz
then
PRINT OUT? NO
Main Structure
This figure shows the structure of the Power-On Configuration and how to move inside the Setup.
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Printout of the Configuration Printer Settings
PRINT OUT? NO
→ or ←
PRINT OUT? YES
↓
EMUL. OPTIONS
PRINT OUT? NO
The Setup is not printed.
PRINT OUT? YES
The printer setup is printed showing the currently selected values.
The printout starts as soon as you select this value.
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Emulation Options
This setup defines the available options according to the selected emulation and is structured as follows:
Setting the Emulation Options
Printer Emulation
PRINT OUT? NO
EMUL. OPTIONS
↑
↑
EMUL. OPTIONS
EMUL. EPSON
→ or
↓
EMUL. IBM XLIII
→ or
INTERFACE
EMUL. IBM 2381
→ or
EMUL. ANSI
→ or

→
↓
CHAR. SET CS2
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EMUL EPSON
EMUL IBM XLIII
EMUL. IBM 2381
EMUL. ANSI
The printer uses the EPSON FX Series emulation.
The printer uses the IBM Proprinter XLIII emulation.
The printer uses the IBM Personal 2381+ emulation.
The printer uses the ANSI 3.64 emulation.
If ANSI emulations has been selected, specific ANSI parameters are available, see later on in this manual.
EPSON Character Sets
EMUL. EPSON LQ
↑
CHAR. SET CS1
CHAR. SET CS2
CHAR. SET ITALIC

→ or ←
→ or ←
→ or ←
↓
NATION CP437
These items select the character set to be used in EPSON emulation.
IBM Character sets
EMUL. IBM xxx
↑
CHAR. SET CS1
CHAR. SET CS2

→ or ←
→ or ←
↓
NATION CP437
These items select the character set to be used in IBM Proprinter emulation.
EPSON National Character sets
CHAR. SET CS2
↑

NATION CP437
→ or ←
NATION …
→ or ←
NATION LATIN A1
→ or ←
↓
AUTO CR YES
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The following national character sets are available:
CP 437
CP437 G
96GREEK
CP850
CP851
CP 852
CP 853
CP 855
CP 857
CP 858
CP 860
CP 862
CP 863
CP 864
CP 865
CP 866
CP 867
CP 876
CP 877
CP 1250
CP 1251
CP 1252
CP 1253
CP 1254
CP 1255
CP 1256
CP 1257
GOST
TASS
MAZOWIA
ISO 8859/1
ISO 8859/2
8859/3
ISO 8859/4
ISO 8859/5
ISO 8859/6
ISO 8859/7
ISO 8859/8
ISO 8859/9
ISO 8859/15
CP 437SL
CP 1098
UKRAIN
KOI8-U
FARSI1
FARSI2
USA
FRANCE
GERMANY
ENGLAND
DENMARK1
SWEDEN
ITALY
SPAIN1
JAPAN
NORWAY
DENMARK2
SPAIN2
LATIN A1
The CP 858 and ISO 8859/15 character sets contain the Euro character
IBM National Character Sets
CHAR. SET CS2
↑

NATION CP437
→ or ←
NATION …
→ or ←
NATION FARSI2
→ or ←
↓
AUTO CR NO
The following national character sets can be selected:
CP 437
CP437 G
96GREEK
CP850
CP851
CP 852
CP 853
CP 855
CP 857
CP 858
CP 860
CP 862
CP 863
CP 864
CP 865
CP 866
CP 867
CP 876
CP 877
CP 1250
CP 1251
CP 1252
CP 1253
CP 1254
CP 1255
CP 1256
CP 1257
GOST
TASS
MAZOWIA
ISO 8859/1
ISO 8859/2
ISO 8859/3
ISO 8859/4
ISO 8859/5
ISO 8859/6
ISO 8859/7
ISO 8859/8
ISO 8859/9
ISO 8859/15
CP 437SL
CP 1098
UKRAIN
KOI8-U
FARSI1
FARSI2
The CP 858 and ISO 8859/15 character sets contain the Euro character
CR Code Behavior
NATION xxx
↑
AUTO CR NO
→ or ←
AUTO CR YES
→ or ←
↓
AUTO LF NO
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AUTO CR NO
AUTO CR YES
No automatic carriage return is performed after a LF, VT or ESCJ code. Default value in
IBM emulation.
The printer performs an automatic carriage return after a LF, VT or ESCJ code.
Default value in EPSON emulation.
LF Code Behavior
AUTO CR xx
↑
AUTO LF NO
→ or ←
AUTO LF YES
→ or ←
AUTO LF HOST
↓
→ or ←
20 CPI IBM NO
or
BAR CODE NATIV
AUTO LF NO
AUTO LF YES
AUTO LF HOST
No Automatic LF after CR.
Automatic LF after CR.
Only in EPSON emulation. The printer checks the AUTOFEEDXT signal coming from
the host and executes an automatic LF after CR, if the signal is low.
IBM Compressed Printing
These items are displayed only if the IBM emulation is selected.
AUTO LF NO
↑
20 CPI IBM NO
→ or ←
20 CPI IBM YES
↓
→ or ←
BAR CODE NATIV
20 CPI IBM NO
20 CPI IBM YES
The compressed printing is performed at 17.1 cpi.
The compressed printing is performed at 20 cpi.
Bar code mode
20 CPI IBM NO
or
AUTOLF NO
↑
BAR CODE NATIV
→ or ←
BAR CODE ALT.1
→ or ←
BAR CODE ALT.2
↓
EMUL. OPTIONS
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BAR CODE NATIV
BAR CODE ALT.1
BAR CODE ALT.2
Enables bar code printing using the native commands (DC4, DC4, …).
Enables bar code printing using ANSI commands even if the emulation in use is EPSON or IBM.
Enables bar code printing using xxxx commands even if the emulation in use is EPSON or IBM.
Interface
Interface Type Settings
The Controller Board can be equipped with the optional IPDS feature to connect to the host system.
The possible interfaces are:





Parallel Centronics
Serial 232C
USB
Ethernet LAN 10/100
Ethernet LAN 10/100 IPDS
S828
S828 IPDS
YES
YES
YES
YES
NO
YES
YES
YES
NO
YES
The following paragraphs describe how to configure the parameters of the interfaces.
AUTO
PARALLEL
SERIAL
USB
LAN-A
LAN-I
S828‐AM All the interfaces installed onto the interface board (controller) are active and the hot port feature is operative.
Only the Centronics Parallel Interface is active. Hot Port is not operative.
Only the Serial RS232 Interface is active. Hot Port is not operative.
Only the USB Interface is active. Hot Port is not operative.
Only the Ethernet LAN ASCII Interface is active. Hot Port is not operative.
Only the Ethernet LAN IPDS Interface is active. Hot Port is not operative.
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Parallel Interface
This setup defines the use of the parallel interface and is structured according to the interface specific parameters.
Setting the Parallel Interface Parameters
Interface Type
INTERFACE
PARALL INTERFACE
↑
PARALL INTERFACE
↑
→
1284 BIDIR. I/F
→ or
↓
CX. PARALLEL I/F
→ or
SERIAL INTERFACE
↓
SELECT-IN HOST
1284 BIDIR. I/F
CX. PARALLEL I/F
Bidirectional IEEE 1284 parallel interface.
Centronics type parallel interface (mono-directional).
Setting the Select-In Signal
1284 BIDIR . I/F
↑
SELECT-IN HOST
→ or ←
SELECT-IN ON
→ or ←
↓
DATA BITS 8
SELECT-IN HOST
SELECT-IN ON
S828‐AM The printer checks the SELECT-IN signal coming from the host.
The SELECT-IN signal of the parallel interface is ignored and treated always as ON.
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Number of Data Bits
SELECT-IN HOST
↑
DATA BITS 8
→ or ←
DATA BITS 7
→ or ←
↓
INP. BUFFER 2K
Selection of the number of data bits: 7 or 8.
Input Buffer Size
DATA BITS 8
↑
INP. BUFFER 256
→ or ←
INP. BUFFER 2K
→
or
←
INP. BUFFER 12K
→
or
←
INP. BUFFER 32K
→
or
←
INP. BUFFER 64K
→
or
←
INP. BUFFER 128K
→ or ←
↓
PARALL. INTERFACE
Selects the input buffer size.
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Serial Interface
The following Serial Interface Parameters will display only if the Serial Interface is present
This setup defines the use of the serial interface and is structured according to the interface specific parameters.
Setting the Serial Interface Parameters
Interface Type
PARALL INTERFACE
SERIAL INTERFACE
↑
↑
SERIAL INTERFACE
↓
FUNCTIONS
SERIAL I/F 232
S828‐AM →
→ or ←
SERIAL I/F 232
↓
BAUD 9600
It is available the serial interface RS-232/C only.
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Baud Rate
SERIAL I/F 232
↑
BAUD 300
→
BAUD 600
→
or
←
BAUD 1200
→
or
←
BAUD 2400
→
or
←
BAUD 4800
→
or
←
BAUD 9600
→
or
←
BAUD 19200
→
or
←
BAUD 38400
→
or
←
BAUD 115200
→
or ←
or ←
↓
DATA BITS 8
The baud rate is selected in bits per second. The above values can be selected.
Number of Data Bits
BAUD 9600
↑
DATA BITS 8
→ or ←
DATA BITS 7
→ or ←
↓
PARITY NONE
Selection of the number of data bits: 7 or 8.
Parity Check
DATA BITS 8
↑
PARITY NONE
→ or ←
PARITYODD
→ or ←
PARITY EVEN
→ or ←
PARITY MARK
→ or ←
PARITY SPACE
→ or ←
↓
HANDSHAKE DTR
PARITY NONE
PARITY ODD
PARITY EVEN
PARITY MARK
PARITY SPACE
S828‐AM Data does not have a parity bit, i.e. 8 bit data are transferred and the parity check is disabled.
Parity check is enabled for odd parity.
Parity check is enabled for even parity.
Parity check is disabled and the transmitted parity bit is always a Mark.
Parity check is disabled and the transmitted parity bit is always a Space.
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Handshake Protocol
PARITY NONE
↑
HANDSHAKE DTR
→ or ←
HANDSHAKE XONXOF
→ or ←
↓
CONNECTION LOCAL
HANDSHAKE DTR
The Handshake is performed using the DTR Protocol. HANDSHAKE XONXOF
HANDSHAKE XONXOFF
The Handshake is performed using the XON-XOFF Protocol.
Connection Type
HANDSHAKE DTR
↑
CONNECTION LOCAL
→ or ←
CONNECT. REMOTE
→ or ←
↓
INP. BUFFER 2K
Selects the connection type: local or remote.
Input Buffer Size
CONNECTION LOCAL
↑
INP. BUFFER256
→ or ←
INP. BUFFER 2K
→
or
←
INP. BUFFER12K
→
or
←
INP. BUFFER32K
→
or
←
INP. BUFFER64K
→
or
←
INP. BUFFER128K
→ or ←↓
SERIAL INTERFACE
Selects the input buffer size.
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LAN Interface
The following LAN interface parameters will display only if the Ethernet 10/100 Mbit
interface is present
This setup defines the use of the LAN interface and is structured according to the interface specific parameters.
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Setting the LAN Interface Parameters
IP Assignment
PARALL INTERFACE
LAN INTERFACE
↑
↑
IP ASSIGN FIXED
→ or ←
↓
IP ASSIGN DHCP
→ or ←
FUNCTIONS
↓
LAN INTERFACE
→
INIT IP ADDRESS 127.000.000.000
IP ASSIGN FIXED
IP ASSIGN DHCP
Assigns the static or fixed IP address.
Assigns the dynamic IP address (DHCP protocol).
Init IP Address
IP ASSIGN FIXED
↑
INIT IP ADDRESS 000.000.000.000
→ or ←
INIT IP ADDRESS …
→ or ←
INIT IP ADDRESS 255.255.255.255
→ or ←
↓
INIT NET MASK 255.255.254.000
These values set the INIT IP address. The IP address is represented by a decimal notation where the decimal values are
divided by points in four fields. Each field ranges between 0 and 255. Use the ← or → keys to increase or decrease the
values in one field and the ↓ or ↑ keys to move to the next field (↓ to move to the right and ↑ to move to the left).
The default value is 127.000.000.000.
Init Net Mask
INIT IP ADDRESS 127.000.000.000
↑
INIT NET MASK 000.000.000.000
→ or ←
INIT NET MASK …
→ or ←
INIT NET MASK 255.255.255.255
→ or ←
↓
DEF. GATEWAY ID 000.000.000.000
These values set the INIT net mask number. This number is represented by a decimal notation where the decimal
values are divided by points in four fields. Each field ranges between 0 and 255. Use the ← or → keys to increase
or decrease the values in one field and the ↓ or ↑ keys to move to the next field (↓ to move to the right and ↑ to
move to the left). The default value is 255.255.254.000.
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ID Default Gateway
INIT NET MASK 255.255.254.000
↑
DEF. GATEWAY ID 000.000.000.000
→ or ←
DEF. GATEWAY ID …
→ or ←
DEF. GATEWAY ID 255.255.255.255
→ or ←
↓
INIT HOST NAME CMP_xxxxxx
These values set the ID default gateway number. This number is represented by a decimal notation where the decimal
values are divided by points in four fields. Each field ranges between 0 and 255. Use the ← or → keys to increase or
decrease the values in one field and the ↓ or ↑ keys to move to the next field (↓ to move to the right and ↑ to move to the
left).
Init Host Name
DEF. GATEWAY ID 000.000.000.000
↑
INIT HOST NAME ……………
→ or ←
PROGRAM key
↓
INIT WORKGROUP CMP_GROUP
The host is identified by a name. This function allows to create the name of the init host using a 14- character string.
Use the ← or → keys to increase or decrease the values in one field and the ↓ or ↑ keys to move to the next field (↓
to move to the right and ↑ to move to the left). Press the PROGRAM key to save the selected init host name. The default
name is CMP_xxxxxx.
Init Workgroup Name
INIT HOST NAME CMP_xxxxxx
↑
INIT WORKGROUP ……………
→ or ←
PROGRAM key
↓
SMTP ENABL. NO
The workgroup is identified by a name. This function allows to create the name of the workgroup using a 14-character
string. Use the ← or → keys to increase or decrease the values in one field and the ↓ or ↑ keys to move to the next field
(↓ to move to the right and ↑ to move to the left). Press thePROGRAM key to save the selected init workgroup name. The
default name is workgroup.
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Enable/Disable the SMTP Service
INIT WORKGROUP workgroup
↑
SMTP ENABL. NO
→ or
SMTP ENABL. YES
↓
↓
LPR ENABL.
MAIL SERV.ADDRES 000.000.000.000
SMTP ENABL. NO
Disables the SMTP (Simple Mail Transfer Protocol) service, that is disables the
reception/transfer/error service of the e-mail.
SMTP ENABL. YES
Enables the SMTP (Simple Mail Transfer Protocol) service, that is enables the
reception/transfer/error service of the e-mail.
Mail Server Address
This item is displayed only if the SMTP ENABL. function is selected in YES
SMTP ENABL. YES
↑
MAIL SERV.ADDRES 000.000.000.000
→ or ←
MAIL SERV.ADDRES …
→ or ←
MAIL SERV.ADDRES 255.255.255.255
→ or ←
↓
EMAIL ADDRESS xxxxxxxxxxx
These values set the mail server address. This number is represented by a decimal notation where the decimal values are
divided by points in four fields. Each field ranges between 0 and 255. Use the ← or → keys to increase or decrease the
values in one field and the ↓ or ↑ keys to move to the next field (↓ to move to the right and ↑ to move to the left).
E-mail Address
This item is displayed only if the SMTP ENABL. function is selected YES
MAIL SERV.ADDRES
↑
EMAIL ADDRESS xxxxxxxxxxx
→ or ←
↓
SENDER ADDRESS xxxxxxxxxxx
This function allows to write the e-mail address where you can notify the failures. Use the ← or → keys to increase
or decrease the values in one field and the ↓ or ↑ keys to move to the next field (↓ to move to the right and ↑ to move to
the left). Press the PROGRAM key to save the e-mail address.
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Sender Address
This item is displayed only if the SMTP ENABL. function is selected YES
EMAIL ADDRESS xxxxxxxxxxx
↑
SENDER ADDRESS xxxxxxxxxxx
→ or ←
↓
LPR ENABL.
This function identifies the address of the sender’s e-mail using a string of characters. Use the ← or → keys to increase
or decrease the values in one field and the ↓ or ↑ keys to move to the next field (↓ to move to the right and ↑ to move to
the left). Press the PROGRAM key to save the sender’s e-mail address.
Enable/Disable the LPR Service
SENDER ADDRESS xxxxxxxxxxx
↑
LPR ENABL. YES
or SMTP ENABL. NO
→ or
LPR ENABL. NO
↓
FTP ENABL.
LPR ENABL. YES
LPR ENABL. NO
Enables the LPR (Line Printer Remote Protocol) service.
Disables the LPR (Line Printer Remote Protocol) service
Enable/Disable the FTP Service
LPR ENABL
↑
FTP ENABL. YES
→ or
FTP ENABL. NO
↓
TELNET ENABL..
FTP ENABL. YES
FTP ENABL. NO
Enables the FTP (File Transfer Protocol) service.
Disables the FTP (File Transfer Protocol) service
Enable/Disable the TELNET Service
FTP ENABL
↑
TELNET ENABL. YES
→ or
TELNET ENABL. NO
↓
DIRIP ENABL..
TELNET ENABL. YES
TELNET ENABL. NO
S828‐AM Enables the TELNET service.
Disables the TELNET service
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Enable/Disable the DIRIP Service
TELNET ENABL
↑
DIRIP ENABL. YES
→ or
DIRIP ENABL. NO
↓
HTTP ENABL..
DIRIP ENABL. YES
DIRIP ENABL. NO
Enables the DIRIP service.
Disables the DIRIP service
Enable/Disable the HTTP Service
DIRIP ENABL
↑
HTTP ENABL. YES
→ or
HTTP ENABL. NO
↓
TELNET ENABL..
HTTP ENABL. YES
HTTP ENABL. NO
Enables the HTTP (HyperText Transfer Protocol) service.
Disables the HTTP (HyperText Transfer Protocol) service
Enable/Disable the SNMPD Service
HTTP ENABL
↑
SNMPD ENABL. YES
→ or
SNMPD ENABL. NO
↓
SMBD ENABL..
SNMPD ENABL. YES
SNMPD ENABL. NO
Enables the SNMPD service.
Disables the SNMPD service
Enable/Disable the SMBD Service
SNMPD ENABL
↑
SMBD ENABL. YES
→ or
SMBD ENABL. NO
↓
FUNCTION..
SMBD ENABL. YES
SMBD ENABL. NO
S828‐AM Enables the SMBD service.
Disables the SMBD service
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Functions
The Functions item groups the following printer functions:
 Buzzer setting,
 Paper loading sequence,
 Bar code density,
 Text printing direction,
 Graphics printing direction,
 Bar code printing direction,
 Graphics printing speed,
 Paper path at power on,
 Language of the display messages,
 Paper tractor jam sensors (if the 6 pin Front1/Front2 Push tractors are installed),
 Tear-off position adjustment.
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Setting the Functions Group Items
Enable/Disable the Buzzer
SERIAL INTERFACE (*)
or
LAN INTERFACE (**)
FUNCTIONS
↑
↑
FUNCTIONS
→ BUZZER YES
↓
BUZZER NO
RETURN TO MFG: NO
↓
→ or ←
→ or ←
SEQUENCE NONE
Enable or disables the buzzer.
(*) If Serial Interface is present.
(**) If LAN Interface is present.
Paper Loading Sequence
BUZZER YES
↑
SEQUENCE NONE
→ or ←
SEQ. F1+F2 PUSH
→ or ←
↓
BAR CODE
120 DPI
These items are displayed only if the accessories to which they refer are installed
SEQUENCE NONE
SEQ. F1+F2 PUSH
S828‐AM The paper is fed only through the path selected by operator panel.
The paper is fed firstly with the Front1 push tractor and successively through the
Front2 push tractor option.
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Text Print Direction
BAR CODE 120DPI
↑
TEXT DIRECT BI
TEXT DIRECT UNI
→ or ←
→ or ←
↓
GRAPH DIRECT BI
Selects the print direction for text: bidirectional or unidirectional.
Graphics Print Direction
TEXT DIRECT BI
↑
GRAPH DIRECT BI
GRAPH DIRECT UNI
→ or ←
→ or ←
↓

BARCODES DIR. UNI
Selects the print direction for graphics: bidirectional or unidirectional.
Bar Codes Print Direction
GRAPH DIRECT BI
↑
BARCODES DIR. BI
BARCODES DIR. UNI
→ or ←
→ or ←
↓
GRAPH H.S. YES
Selects the print direction for bar codes: bidirectional or unidirectional.
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Paper Path at Power-On
GRAPH H.S. YES
↑
P. ON PATH MACRO
→ or ←
P. ON PATH LAST
→ or ←
↓
MENU ENGLISH
P. ON PATH MACRO
The paper path at power-on is the one from the default Macro.
P. ON PATH LAST
The paper path at power-on is the last one that was selected before the printer was powered off.
Selection of the Language of the Display Messages
P. ON PATH MACRO
↑
MENU ENGLISH
→ or ←
MENU ITALIANO
→
or
←
MENU FRANCAIS
→
or
←
MENU ESPANOL
→
or
←
MENUE DEUTSCH
→ or ←
↓
F1 JAM SENS. Y (if 6 pin Front1 Push Tractor option is installed)
or
TEAR ADJUST:xxx
These items are self-explaining.
See also “Selecting the Display Language” before in this manual
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Enable/Disable Front1 Tractor Jam Sensor
MENU ENGLISH
↑
F1 JAM SENS. Y
→ or ←
F1 JAM SENS. N
→ or ←
↓
F2 JAM SENS. Y (if 6 pin Front2 Push Tractor option is installed)
or
TEAR ADJUST:xxx
Enables the paper jam sensor located in the 6 pin Front1 push tractor option.
Disables the paper jam sensor located in the 6 pin Front1 push tractor option.
F1 JAM SENS. Y
F1 JAM SENS. N
Enable/Disable Front2 Tractor Jam Sensor
This item is displayed only if the 6 pin Front2 push tractor option is installed
F1 JAM SENS. Y
↑
F2 JAM SENS. Y
→ or ←
F2 JAM SENS. N
→ or ←
↓
TEAR ADJUST: xxx
Enables the paper jam sensor located in the 6 pin Front2 push tractor option.
Disables the paper jam sensor located in the 6 pin Front2 push tractor option.
F2 JAM SENS. Y
F2 JAM SENS. N
Adjusting the Tear-Off Position
F2 JAM SENS. Y (if 6 pin Front2 Push Tractor is installed)
or
F1 JAM SENS. Y (if 6 pin Front1 Push Tractor is installed)
or
MENU ENGLISH
↑
TEAR ADJUST: +30
→ or ←
TEAR ADJUST: ...
→ or ←
TEAR ADJUST: -390
→ or ←
↓
FUNCTIONS
TEAR ADJUST: xxx
These values adjust the distance between the Tear-Off Perforation and the Tear-Off
Bar. The values correspond to 1/180 inch units, i.e. the tuning ranges between +1/6 and
-13/6 inch. 0 is the default value.
See also “How to Use the Tear-Off Function”, later in this Chapter
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Resetting to Factory Default Values
With the BACK TO MFG function it is possible to reset all items in the Power On Configuration Setup and in the Program
Setup to their factory default values. This may be useful if you do not remember the values you set in the setups, or
because you simply changed you mind about the settings you have just done. The default values for the setup items are
indicated in bold.
FUNCTIONS
↑
BACK TO MFG: NO
→ or ← BACK TO MFG: YES
↓ or PROG
PRINT OUT ?
If you want to select BACK TO MFG: YES, you have to exit from this item using the ↑ or the ↓ key, in order to confirm the
selection of this value.
At this point, the Power On Configuration Setup procedure is finished. If you exit pressing the ↓ and the PROGRAM key,
the new settings will be saved.
Do not power off the printer before all data have been written into the NVM and the printer has returned online.
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Program Setup
The default values of the various functions are indicated in bold.
Entering the Program Setup
Press the PROGRAM key when the printer is turned on and is offline or online without printing. The following message will
be displayed:
PRINT OUT?
NO
The figure in the following page shows the structure and how to move inside the Program Setup.
Main Structure
The items define the following functions:

Print Program Setup with #4 (or #8 depending by the model and FW)

Handling of the #4 or #8 user Macros

Print Statistics of the printer

The direct access to the Power-On Configuration

Hexadecimal printout
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Printout of the Printer Settings
PRINT OUT? NO
→ or ← PRINT OUT? YES
↓
PRINT STATS? NO
PRINT OUT? NO
PRINT OUT? YES
The setup is not printed.
The printer setup is printed. The printout starts as soon as you select this value.
NOTE: The Program setup printout indicates:





The printer model
The current firmware release with Version and FW IDentifier
The serial number which can be applied as USB ID
The MAC ADDRESS of the LAN card
The currently selected values of the #4 or #8 Marcos (the current selected macro is marked with the #x# symbols
(USER MACRO #x#)
 The IPDS item are printed at the bottom of each Macro only if the IPDS option is installed.
((*) If IPDS option is installed, the printout shows at the bottom of each Macro the IPSD item.
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Printout of the Printer Statistics
PRINT OUT? NO
↑
PRINT STATS? NO
→ or ← PRINT STATS? YES
↓
USER MACRO
PRINT STATS? NO
PRINT STATS? YES
The printer statistics is not printed.
The printer statistics is printed. The printout starts as soon as you select this value.
NOTE: The Printer Statistic printout indicates:
 The printer model
 The current firmware release with Version and FW IDentifier
 The statistic parameters :
- PowerOn Cycle
- PowerOn Hours
- Pages
- Barcodes
- Pages with Graphics
- HS Draft Characters
- Draft Characters
- Best Draft Characters
- NLQ Characters
- LQ Characters
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User Macro
The USER MACRO item allows to prepare four printing environments (MACRO#1, MACRO#2, MACRO#3 and
MACRO#4). Each macro is composed of a group of parameters which define a configuration that can then be recalled to
easily set the printer for four printing environments.
Selection of the User Macro
PRINT STATS? NO
USER MACRO
↓
↑
MACRO#1
→ or ←
↓
MACRO#2
→ or ←
CONFIG MENU NO
MACRO#3
→ or ←
MACRO#4
→ or ←
USER MACRO
→
↓
LINE SP. 6 LPI
Selection of the macro for which you intend to set the parameters.
When a new macro is selected and the fanfold paper is present in the paper path set in the
previous macro, it will be automatically parked (TEAR IF NECESS/PARK PAPER is
displayed). Tear off this fanfold paper and press PARK key.
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User Macro Parameters
The table continues on the next page
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The first part of this table on preivous page
Line Spacing
MACRO#1
↑
MACRO#1
→
LINE SP. 6 LPI
→ or ←
LINE SP. 8 LPI
→ or ←
LINE SP. 12 LPI
→ or ← LINE
SP. 3L/30MM
→ or ← LINE
SP. 4L/30MM
→ or ← LINE
SP. 6L/30MM
→ or ← LINE
SP. 8L/30MM
→ or ← LINE
SP. 12L/30MM
→ or ←
↓
LINE SP. LOCK NO
These values define the line spacing in lines/inch (6, 8, 12) or in lines per 30 mm (3, 4, 6, 8, 12).
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Line Spacing Lock
LINE SP. 6 LPI
↑
LINE SP. LOCK NO
→ or ←
LINE SP. LOCK YES
→ or ←
↓
LENGTH xxx
LINE SP. LOCK NO
Setting this item, the value set for vertical spacing can be changed by software or operator panel.
LINE SP. LOCK YES
Setting this item, the value set for vertical spacing cannot be changed by software but only
by operator panel.
Page Length
LINE SP. LOCK NO
↑
LENGTH 1 LINE
→ or ←
LENGTH ... LINES
→ or ←
LENGTH 244 LINES
→ or ←
↓
TOP OF FORM 0
These items set the page length for fanfold paper in number of lines depending on the current vertical spacing.
Default value is 66 lines.
Top of Form
LENGTH xx
↑
TOP OF FORM 0
→ or ←
TOP OF FORM …
→ or ←
TOP OF FORM xxx
→ or ←
↓
IGNORE F.F. NO
These items set the top of form. The values range between 0 and the page length - 1.
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Form Feed (FF) Command
TOP OF FORM 0
↑
IGNORE F.F. NO
→ or ←
IGNORE F.F. YES
→ or ←
↓
SKIPOVER 0
IGNORE F.F. NO
IGNORE F.F. YES
The Form Feed (FF) command is always executed.
The Form Feed (FF) command is ignored when the paper is in the top of form (TOF) position.
A Form Feed can be performed if the LOAD/FF key is pressed.
Skip Over Perforation
IGNORE F.F. NO
↑
SKIPOVER 0
→ or ←
SKIPOVER …
→ or ←
SKIPOVER xxx
→ or ←
↓
DRAFT MODE NORM
These items set the skipover perforation. The values range between 0 and the page length - 1.
Draft Print Mode Selection
SKIPOVER 0
↑
DRAFT MODE NORM
→ or ←
DRAFT MODE HS
→ or ←
↓
FONT LOCK NO
DRAFT MODE NORM
DRAFT MODE HS
S828‐AM The printer performs the draft printing at normal speed.
The printer performs the draft printing at high speed.
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Font Lock
DRAFT MODE NORM
↑
FONT LOCK NO
FONT LOCK YES
→ or ←
→ or ←
↓
FONT DRAFT
FONT LOCK NO
Setting this item, the Font can be changed by software or operator panel.
FONT LOCK YES
Setting this item, the Font can be changed ONLY by operator panel.
Font Selection
FONT LOCK NO
↑
FONT Draft
FONT DP Text
FONT Courier
FONT OCR-B
FONT Gothic
FONT OCR-A
↓
PITCH 10 CPI
→ or ←
→ or ←
→ or ←
→ or ←
→ or ←
→ or ←
Selects the fonts. OCR-A is displayed only if a not proportional pitch has been selected.
Pitch Selection
FONT DRAFT
↑
PITCH 5 CPI
PITCH 6 CPI
PITCH 7.5 CPI
PITCH 8.5 CPI
PITCH 10 CPI
PITCH 12 CPI
PITCH 15 CPI
PITCH 17.1 CPI
PITCH 20 CPI
PITCH PROP
→ or ←
→ or ←
→ or ←
→ or ←
→ or ←
→ or ←
→ or ←
→ or ←
→ or ←
→ or ←
↓
PITCH LOCK NO
These items set the horizontal spacing in characters per inch. The PITCH PROP item sets proportional character
spacing.
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Pitch Lock
PITCH 10 CPI
↑
PITCH LOCK NO
PITCH LOCK YES
→ or ←
→ or ←
↓
LEFT MARGIN 0
PITCH LOCK NO
Setting this item, the pitch can be changed by software or operator panel.
PITCH LOCK YES
Setting this item, the pitch can be changed ONLY by operator panel.
Left Margin
PITCH LOCK NO
↑
LEFT MARGIN 0
→ or ←
LEFT MARGIN ...
→ or ←
LEFT MARGIN xxx
→ or ←
↓
RIGHT MARGIN 136
The Left Margin is set in number of columns (depending on the current pitch) starting from the physical left edge.
Right Margin
LEFT MARGIN 0
↑
RIGHT MARGIN. 2
→ or ←
RIGHT MARGIN. ...
→ or ←
RIGHT MARGIN. xxx
→ or ←
↓
SLASH ZERO NO
The Right Margin is set in number of columns (depending on the current pitch) starting from the physical left edge.
The default value is 136.
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Zero Character Printing
RIGHT MARGIN 136
↑
SLASH ZERO NO
SLASH ZERO YES
→ or ←
→ or ←
↓
PATH FRONT 1
You can select the Zero character printing with or without a slash.
Paper Path Selection
This function defines the default paper path for the current macro. Paper Path selection depends upon the printer model
and the installed options.
SLASH ZERO NO
↑
PATH FRONT 1
→ or ←
→ or ←
PATH FRONT 2
↓
TEAR NORMAL
PATH FRONT 1
PATH FRONT 2
Paper loading with the Front1 push tractor (low position).
Paper loading with the Front2 push tractor (up position). This item is displayed only if the
Front2 push tractor option is installed.
Tear-Off Mode
PATH FRONT 1
↑
TEAR NORMAL
→ or ←
TEAR AUTOMATIC
→ or ←
LABEL
→ or ←
TEAR NO
→ or ←
↓
TEAR DELAY 1
TEAR NORMAL
TEAR AUTOMATIC
LABELS
TEAR NO
The Tear-Off Function is performed pressing the TEAR key when the printer is offline.
When the printer is not receiving any data, the paper is moved to the Tear-Off position.
It is returned to the Tear-Off position as soon as it receives printing data.
This item must be set when printing on labels, in order to avoid paper jams.
The paper does not execute any backward movement. When pressing the PARK key, the
paper is ejected.
The paper does not execute any backward movement.
See also “How to Use the Tear-Off Function ” and “How to Handle the Paper Parking ”
later in this chapter
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Tear Delay Mode
TEAR NORMAL
↑
TEAR DELAY 1
→ or ←
TEAR DELAY …
→ or ←
TEAR DELAY 5
→ or ←
↓
STRONG IMPACT
This item defines the time that printer uses to move paper to the Tear-Off position in automatic tear mode. The range of the
tear delay is between 1 and 5 seconds. The default value is 1 sec.
Print Impact Strength
TEAR DELAY 1
↑
STRONG IMPACT
→ or ←
SOFT IMPACT
→ or ←
↓
PERFOR. SAFE NO
STRONG IMPACT
The impact strength of the print head is set for printing on multicopy paper.
SOFT IMPACT
The impact strength of the print head is set for printing few copies. The printing noise is
reduced.
Paper Perforation
This function allows to move the print head aside the paper when the fanfold paper perforation passes between the mylar and
the print bar, to facilitate paper movement on critical forms.
STRONG IMPACT
↑
PERFOR. SAFE NO
→ or ←
PERFOR. SAFE YES
→ or ←
↓
QUIET PRINT OFF
PERFOR. SAFE NO
PERFOR. SAFE YES
S828‐AM The function is disabled. The print head remains in its position, when the perforation of the
paper passes.
The function is enabled. The print head is moved aside, when the perforation passes.
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Quiet Printing
PERFOR. SAFE NO
↑
QUIET PRINT OFF
→ or ←
QUIET PRINT ON
→ or ←
↓
AUTOGAP 0
QUIET PRINT OFF
QUIET PRINT ON
The function is disabled. Printing at normal noise level.
The function is enabled. Printing at reduced noise level.
Adjusting the Distance of the Print Head
QUIET PRINT OFF
↑
AUTOGAP -5
→ or ←
AUTOGAP ...
→ or ←
AUTOGAP +3
→ or ←
MANUAL GAP
→ or ←
FIXED GAP 0.3
→ or ←
FIXED GAP ...
→ or ←
FIXED GAP 9.3
→ or ←
↓
TUNING: HORIZ 0
AUTOGAP xxx
MANUAL GAP
FIXED GAP xxx
Selecting one of these values sensing the paper thickness. Negative values reduce the distance
between the print head and the paper. Default value is AUTOGAP 0.
Selecting this item, the print head must be adjusted manually.
Selecting one of these values the printer adjusts the print head gap to a fixed distance.
Horizontal Character Tuning
AUTOGAP 0
↑
TUNING: HORIZ 0
→ or ←
TUNING: HORIZ ...
→ or ←
TUNING: HORIZ 60
→ or ←
↓
TUNING: VERT 0
These values adjust the distance between the left paper margin and the first print character. The values correspond
to 1/120 inch units, i.e. the tuning ranges between 0 and 0.5 inch.
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Vertical Character Tuning
TUNING: HORIZ 0
↑
TUNING: VERT. -30
→ or ←
TUNING: VERT. ...
→ or ←
TUNING: VERT. 360
→ or ←
↓
SPACE COMP. NO
These values adjust the distance between the top paper margin and the first printable line. The values correspond
to 1/180 inch units, i.e. the tuning ranges between -1/6 and 2 inch. 0 is the default value.
Space Compression
TUNING: VERT 0
↑
SPACE COMPR. YES → or ←
SPACE COMPR. NO
→ or ←
↓
MACRO -> MFG NO
This setting if YES compress the space characters.
Resetting the Macro Parameters to the Factory Defaults
TUNING: VERT. 0
↑
MACRO -> MFG NO
→ or ←
MACRO -> MFG YES
→ or ←
↓
NEXT MACRO? NO
MACRO -> MFG NO
MACRO -> MFG YES
S828‐AM The new values set for the macro parameters will be the used.
The values set for the macro parameters will be reset to their factory defaults.
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Selecting Another Macro
MACRO -> MFG NO
↑
NEXT MACRO? NO
→ or ←
↓
NEXT MACRO? YES
↓
CONFIG MENU NO
MACRO#1
To pass over to another macro, select NEXT MACRO YES. Pressing the ↓ or ↑ key the item MACRO#1is displayed,
then press the → key to pass over to MACRO#2(MACRO CHANGINGis displayed).
When passing over from one macro to another, the fanfold paper loaded from the paper
path, selected in the previous macro, will be automatically parked (TEAR IF NECESS/PARK
PAPER is displayed). Tear off this fanfold paper and press PARK key
You can now set the parameters for MACRO#2as described above. In this way you prepare the second printing
environment. Passing over from one macro to the other then sets two different printing environments.
Passing over to the Power-On Configuration
At this point of the setup, it is possible to pass over to the Power On Configuration functions setting.
See the specific chapter for detailed item.
NEXT MACRO NO
↑
CONFIG MENU NO
→ or
CONFIG MENU YES
↓
↓
HEX DUMP NO
EMUL. OPTIONS
These items are self-explaining.
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Hexadecimal Dump
CONFIG MENU NO
↑
HEX DUMP NO
→ or ←
HEX DUMP YES
↓
STORE? QUIT
If you select HEX DUMP YES, press the PROGRAM key to set this item. The hexadecimal printing continues,
until the HEX DUMP NOitem is selected, entering again into the Program Setup.
Storing the values
HEX DUMP NO
↑
STORE? QUIT
→ or ←
STORE? SAVE
→ or ←
STORE? CURRENT
→ or ←
PROG
EXIT
STORE? QUIT
STORE? SAVE
STORE? CURRENT
This setting does not save any of the new values set. The values set previously will be used.
The values set are stored permanently (in the NVM) and will be used until they are changed by the
operator.
The values set are valid until the printer is turned off. When you turn the printer on again, the
values set in the preceding setup will be used.
At this point the Program Configuration Setup is finished
You exit pressing the PROGRAM key
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ANSI Emulation
The following items appear only when the ANSI emulation has been selected.
ANSI Character Sets
EMULATION ANSI
↑
CHAR SET CS1
CHAR SET CS2
↓
CH.TAB CODE 437
→ or ←
→ or ←
CHAR SET CS1
The printer uses the CS1 character set.
CHAR SET CS2
The printer uses the CS2 character set.
ANSI Code Pages
CHAR. SET CS2
↑
CH.TAB CODE437
CH.TAB …
CH.TAB CODE 850
↓
NATION USA
→ or ←
→ or ←
→ or ←
The following code pages are available:
CODE 437
CODE 850
CODE 851
CODE 852
CODE 853
CODE 855
CODE 858
CODE 863
CODE 864
CODE 865
CODE 866
CODE 867
ISO 1
ISO 2
ISO 3
ISO 4
ISO 5
ISO 6
ISO 7
ISO 8
ISO 9
ISO 15
MAZOWIA
TURKISH
CP 437G
ROMAN-8
KAMENICKY CWI
IN2
CODE 864E
CP1250
CP 1251
CP 1252
CP 1253
CP 1254
CP 1256
CP 1257
BULGAR
CP 1255
CODE 860
ANSI Code Pages
CH.TAB.. CODE437
↑
NATION USA
→ or ←
NATION …
→ or ←
NATION CYRILLIC
→ or ←
↓
RIS ENABLE YES
The following code pages are available:
USA
SPAIN
GERMANY
DAN/NOR A
FRANCE A
DAN/NOR B
FRANCE B
DAN/NOR C
FREN/CANA
DAN/NOR D
DUTCH
SWE/FIN A
ITALY
SWE/FIN B
SWE/FIN D
SWISS
YUGOSLAV
UK A
TURKEY
GREEK
CYRILLIC
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Reset Enable
NATION USA
↑
RIS ENABLE YES
RIS ENABLE NO
→ or ←
→ or ←
↓
RIS ENABLE YES
If the printer receives a command (ESC c) from the host to reset the printer, then the printer will (YES) or will not
(NO) reset the current configuration to the power-up configuration.
SI/SO Control
RIS ENABLE YES
↑
SI/SO CTL YES
→ or ←
SI/SO CTL NO
→ or ←
↓
AUTO CR YES
If the printer receives a command (SI or SO) from the host to enable or disable the special modes (oversize,
expanded and bar code modes), then the printer will (YES) or will not (NO) respond to the <SI> and <SO>
commands based upon your selection.
Auto Carriage Return
SI/SO CTL YES
↑
AUTO CR YES
→ or ←
AUTO CR NO
→ or ←
↓
PRIME ON DEL YES
If the printer receives a command (LF) from the host to perform a line feed then the printer will (YES) or will not
(NO) append a carriage return based upon your selection.
Prime on Delete
AUTO CR YES
↑
PRIME ON DEL YES
→ or ←
PRIME ON DEL NO
→ or ←
↓
CONTRL IN DG YES
If the printer receives a command (DEL) from the host, then the printer will (YES) or will not (NO) perform a prime
(reset) based upon your selection.
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Control Codes in Dot Graphics
PRIME ON DEL YES
↑
CONTRL IN DG YES
→ or ←
CONTRL IN DG NO
→ or ←
↓
CONTRL IN DG YES
If the printer receives a control code from the host while in dot graphics mode, then the printer will (YES) or
will not (NO) respond to the particular control code based upon your selection.
Vertical Expansion
CONTRL IN DG YES
↑
EXPAND UP YES
→ or ←
EXPAND UP NO
→ or ←
↓
ALT GRAPHICS YES
This setting defines the vertical expansion from the baseline up (YES)or from the top line down (NO).
ALT Graphics
EXPAND UP YES
↑
ALT GRAPHICS YES
→ or ←
ALT GRAPHICS NO
→ or ←
↓
8 BIT CTRL YES
If is selected N: the 6-bit graphics horizontal densities are multiplies of 72.
If is selected Y: the 6-bit graphics horizontal densities are multiplies of 60.
8-bit Control
ALT GRAPHICS YES
↑
8 BIT CTRL YES
→ or ←
8 BIT CTRL NO
→ or ←
↓
S/SUB SCRIPT YES
If the printer receives a control code command (80H to 9FH) whose eighth data bit is set, and the character set is
selected, then the printer will (YES) or will not (NO) respond to the particular code based upon your selection.
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Superscript/Subscript Character Enable
8 BIT CTRL YES
↑
S/SUB SCRIPT YES
→ or ←
S/SUB SCRIPT NO
→ or ←
↓
ESC+CTR CODE YES
The printer will (YES) or will not (NO) respond to ESC [2 m and ESC [3 m commands.
ESC+Control Code
S/SUB SCRIPT YES
↑
ESC+ CTR CODE YES
→ or ←
ESC+ CTR CODE NO
→ or ←
↓
VT NOT SET YES
In this setting the control codes embedded within escape sequence are valid (YES) or ignored (NO). In both cases,
the escape sequence will be valid.
VT Code
ESC+ CTR CODE YES
↑
VT NOT SET YES
→ or ←
VT NOT SET NO
→ or ←
↓
DOUBLE LF YES
In this setting the VT code received without tab set will yield line feed (YES) or will be ignored (NO).
Double Line Feed
VT NOT SET YES
↑
DOUBLE LF YES
→ or ←
DOUBLE LF NO
→ or ←
↓
DOUBLE LF YES
If the printer receives a command (LF) from the host to execute a line feed, then the printer will (Y) or will not (N)
also perform double line feed based upon your selection.
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Automatic Wrap
DOUBLE LF YES
↑
AUTO WRAP YES
→ or ←
AUTO WRAP NO
→ or ←
↓
CLEAR MARGIN YES
If the printer receives printable data from the host, and such data exceeds the current line length (right margin),
then the printer will (Y) or will not (N) continue to print the remaining data on the following line based upon your
selection.
If you disable auto wrap by selecting N, then the data beyond the right margin is discarded up to the next line
terminator.
Clear Margin
AUTO WRAP YES
↑
CLEAR MARGIN YES
→ or ←
CLEAR MARGIN NO
→ or ←
↓
BACKOP NINE
Clears (Y) or preserves (N) top and bottom margins on form length changes.
Backup Option
CLEAR MARGIN YES
↑
BACKUP NONE
→ or ←
BACKUP BC
→ or ←
BACKUP OS
→ or ←
BACKUP BOTH
→ or ←
↓
GUARD BAR YES
BC
The printer will return the print head to the vertical position established before turning on Barcode
modes at the completion of printing of the current barcode symbol.
OS
The printer will return the print head to the vertical position established before turning on Oversize
modes at the completion of printing of the current barcode symbol.
BOTH
The printer will return the print head to the vertical position established before turning on both Barcode
NONE
and Oversize modes at the completion of printing of the current barcode symbol.
The print head will remain in the vertical and horizontal position active at the completion of printing of
the selected symbol.
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Barcode Guard Bar Enable
BACKUP NONE
↑
GUARD BAR YES
→ or ←
GUARD BAR NO
→ or ←
↓
FONT LOCK
The printer will (Y) or will not (N) include left, right and center Guard bars of the barcode styles which use
Guard bars based upon your selection. The Guard bars extend into the human readable line of the barcode
symbol when it is enabled.
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IPDS Emulation
The following is the description of the printer IPDS specific menu items.
These items appear only when the controller board installed on the unit is equipped with Ethernet LAN Interface
handling IPDS data stream.
The IPDS emulation menu items have been included in the four user macros. To select the IPDS items, access the
Program Setup, select the User Macro and scroll the items up to Vertical Character Tuning.
The IPDS emulation option has the following structure:
Pitch Selection
TUNING VERT. 0
↑
I-PITCH 10 CPI
I-PITCH 12 CPI
I-PITCH 15 CPI
I-PITCH 16.7 CPI
↓
I-LINE SP. 6 LPI.
→ or ←
→ or ←
→ or ←
→ or ←
These items set the horizontal spacing in characters per inch. The default value is 10 CPI.
Line Spacing
CHAR. SET CS2
↑
I-LINE SP. 6 LPI
I-LINE SP. 8 LPI
↓
NATION USA
→ or ←
→ or ←
These values define the line spacing in lines/inch (6, 8). The default value is 6 LPI.
Right Margin
I-LINE SP. 6 LPI
↑
I-RIGHT MARGIN. 1
→ or ←
I-RIGHT MARGIN. 132
→ or ←
I-RIGHT MARGIN. xxx
→ or ←
↓
I-FLEN 66 LINES
The Right Margin is set in number of characters (depending on the current pitch) the printer prints on a line.
The default value is 132. The Right Margin and the CPI settings determine the length of the print line.
The maximum line length is 13.6 inches.
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Page Length
I-RIGHT MARG 132
↑
I-FLEN 1 LINE
→ or ←
I-FLEN 66 LINES
→ or ←
I-FLEN xxx LINES
→ or ←
↓
I-FONT FAST
Selects the page length for the printer from 1-660 lines for 6 LPI and 1-880 lines for 8 LPI. The default value is 66 lines.
Print Quality
I-FONT FAST
↑
I-FONT FAST
I-FONT DP
I-FONT DP TEXT
I-FONT NLQ
↓
I-HOST FAST YES
→ or ←
→ or ←
→ or ←
→ or ←
Selects the Print Quality to any of the following values:
- Fast Draft Quality (default value)
- DP (Data processing) Quality
- DP Text Quality
- Near Letter Quality (NLQ).
Host Fast Draft
I-FONT FAST
↑
I-HOST FAST YES
I-HOST FAST NO
↓
I-NATION CP500
→ or ←
→ or ←
Selects the Host Fast Draft parameter to the following values:
- YES (default): The highest print speed (lowest print quality) available through the data stream is Fast Draft Quality.
- NO: The highest print speed (lowest print quality) available through the data stream is DP Quality.
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Print National Character Sets
I-HOST FAST YES
↑
I-NATION CP37
I-NATION CPxxx
I-NATION CP500
I-NATION CPxxx
I-NATION CP1149
↓
I-EMUL. MODE 4247
→ or ←
→ or ←
→ or ←
→ or ←
→ or ←
The following national character sets can be selected:
CP 437
USA/Canada
CP260
Canadian French
CP273
Austrian/German
CP274
Belgian Old
CP275
Brazilian
CP277
Danish/Norwegian
CP278
Finnish/Swedish
CP280
Italian
CP281
Japanese English
CP282
Portuguese
CP284
Spanish
CP285
English (UK)
CP290
Japanese Katakana
CP297
French
CP420
Arabic
CP423
Greek (Old)
CP424
Hebrew
CP500
International 5
CP833
Korean
CP838
Thai
CP870
Latin2 / ROECE
CP871
Icelandic
CP875
Greek (New)
CP880
Cyrillic
CP890
Yugoslav (Old)
CP892
OCR-A
CP893
OCR-B
CP924
Latin 9
CP1025
Cyrillic Multilingual
CP1026
Turkish
CP1097
Farsi
CP1112
Baltic Multilingual
CP1122
Estonian
CP1140
Euro USA/Canada
CP1141
Euro Austrian/German
CP1142
Euro Danish/Norwegian
CP1143
Euro Finish/Swedish
CP1144
Euro Italian
CP1145
Euro Spanish
CP1146
Euro English (UK)
CP1147
Euro French
CP1148
Euro International 5
CP1149
Euro Icelandic
Emulation Mode
I-NATION CP500
↑
I-EMUL. MODE 4247
→ or ←
I-EMUL. MODE 4224
→ or ←
I-EMUL. MODE 4230
→ or ←
↓
I-MSIZE PRIO ALT
The Selects the Emulation mode to the following values:
- 4247 (default)
- 4224
- 4230
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Media Size Priority
I- I-EMUL. MODE 4247
↑
I-MSIZE PRIO ALT
→ or ←
I-MSIZE PRIO STD
→ or ←
↓
I-BC MODE HIGH
This parameter affects the use of the XOH Set Media Size (SMS) order. The Media Size Priority setting specifies whether
XOH-SMS orders take precedence over the Op Panel setting for Right Margin and Form Length.
The following values are available:
- ALT (Alternate) (default): The XOH-SMS order values have priority. If an XOHSMS order is present. Its values will be
used to define the page size instead of the Op Panel settings
- STD (Standard): The smaller page size values have priority. The page size will be the smaller values of the Op Panel
settings and the XOH-SMS values.
Bar Code Mode
I-MSIZE PRIO ALT
↑
I-BC MODE HIGH
→ or ←
I-MSIZE PRIO LOW
→ or ←
I-MSIZE PRIO HOST
→ or ←
↓
I-BC MODE HIGH
This parameter selects the Bar Code Mode to any of the following values: - HIGH (default): High contrast Bar Codes
- - LOW: Low contrast Bar Codes
- - HOST: Contrast as specified by the IPDS data stream
Graphics Mode
I- I-BC MODE HIGH
↑
I-GRA MODE HIGH
→ or ←
I-GRA MODE LOW
→ or ←
I-GRA MODE HOST
→ or ←
↓
MACRO -> MFG NO
This parameter selects the Graphics Mode to any of the following values:
- HIGH (default): High density graphics
- LOW: Low density graphics
- HOST: Density as specified by the IPDS data stream
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How to Select the Paper Path
The paper can be loaded into the printer using different paper paths. The messages indicating the paper paths
are shown depending upon the printer model and if the corresponding loading device is installed on the printer.
Proceed as follows:
1. Press the ON LINE key to put the printer offline (ON LINE indicator unlit).
2. Press the PATH key, according to the installed devices the following messages are displayed:

PATH FRONT 1
For the paper path using the Front1 push tractor.
PATH FRONT 2
For the paper path using the Front2 push tractor option.
To load fanfold paper go to “Loading Paper Using the Front1 Push Tractor”, “Loading Paper Using the
Front2 Push Tractor (option)”. When a new paper path is selected, the paper loaded in the printer is automatically
parked.
How to Use the Tear-Off Function
This function is used to match the paper perforation with the tear-off bar. For this function the following values must
be set:
Selection of the Paper Size
1. Press the PROGRAM key when the printer is disabled or enabled without printing to enter the
Program Setup.
2. Press the ↓ key and the following message appears:
USER MACRO
3. Press the → key to select the macro for which you want to set the paper size (MACRO#1, MACRO#2,
MACRO#3or MACRO#4).
4. Once the desired macro is displayed press the ↓ key until the following parameter is displayed:
LENGTH xx
5. Press the → or ← key until the desired page size is displayed.
6. Press again the PROGRAM key to exit the setup and set the new value.
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Adjusting the Tear-Off Position
To check the Tear-Off Position proceed as follows:
1. Check if the paper perforation matches the tear-off bar on the printer.
2. To move manually the paper to the Tear-Off position, press the TEAR key when the printer is enabled without
printing (TEAR NORMALfunction selected YESin the Program Setup).
You can leave the manual tear off function by pressing again the TEAR key
If it does not:
1. Turn the printer off and press the PROGRAM key and hold it pressed while powering on the printer until the RELEASE
KEYSmessage is displayed to enter the Power-On Configuration.
2. Press the ↓ key until the following message appears:
FUNCTIONS
2. Press the → key to enter and then press the ↓ until the following message is displayed:
TEAR ADJUST xxx
3. Press the → or ← key to scroll the values of this function.
Values below 0 move the tear-off position downwards, values above 0 move the paper
upwards. The values can be set between +30 and -390 at 1/180 inches (from +1/6 to -13/6
inches).
5. When the desired value is displayed, press the PROGRAM key.
6. Press the PROGRAM key to save and exit from the setup.
Selection of the Tear-Off Mode
It is now possible to select the Tear-Off Mode.
1. Press the PROGRAM key when the printer is disabled or enabled without printing to enter the
Program Setup.
3. Press the ↓ key. The following message is displayed:
USER MACRO
3. Press the → key to select the macro for which you want to set the tear-off mode (MACRO#1,
MACRO#2, MACRO#3or MACRO#4).
4. Press the ↓ key, until the following message is displayed:
TEAR NORMAL
Pressing the → or ← key it is now possible to decide how to execute the tear off function:
TEAR NORMAL
S828‐AM Pressing the TEAR key the paper is moved to the tear-off position.
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Pressing again the TEAR key to exit from the tear-off mode, the paper is moved to the
printing position.
TEAR AUTOMATIC If the printer is not receiving data, the paper is moved automatically to the tear position.
LABEL
The TEAR key is disabled for the tear-off function. This selection is useful
when printing on labels. Pressing the PARK key, the printer ejects the paper
toward the back of the printer.
TEAR NO
The tear-off function is disabled.
5. Press the PROGRAM key to exit the setup.
How to Lock/Unlock the Printer Setups
To prevent not expertise persons changing the printer setup parameters, it is possible to lock/unlock the access to the
printer setups as follows:
 Press ON LINE, MACRO and TEAR keys at the same time and keep them pressed while
powering the printer on until the display shows RELEASE KEYS message. As soon as these keys are
released, the following messages will be displayed:
STARTING UP
then
S828 Ver. Xx.x
then
LOCKED MENU
Now the access to the printer setups is locked. If the PROGRAM key is pressed, the LOCKED MENU
message is displayed (the PROGRAM key is disabled).
 If you decide to unlock the printer setup, turn the printer off, then press the ON LINE, MACRO and TEAR
keys at the same time and keep them pressed while powering the printer on again until the display
shows RELEASE KEYS message. As soon as these keys are released, the following messages
will be displayed:
STARTING UP
S828‐AM then
S828 Ver. Xx.x
then
UNLOCKED MENU
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How to Handle the Paper Parking
According to the setting of the TEARitem in the Program Setup, the paper parking procedure is performed in
different ways. See the following description:
If TEAR NO is selected:
 When the paper is positioned at the
first printable line and the paper
path is changed (changing the
Macro or pressing the PATH key) or
the PARK key is pressed, the printer
performs automatically the parking
procedure.
 If at least one line has been
printed, or the paper has been fed
forward at least 1 line and the
paper path is changed (changing
the Macro or pressing the PATH
key) or the PARK key is pressed,
the display shows TEAR IF
NECESS./PARK PAPER.
If the paper to be parked is longer
than 18" tear it off and press the
PARK key again to perform the
parking procedure.
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If TEAR NORMAL is selected:
 When the paper is positioned
at the first printable line and
the paper path is changed
(changing the Macro or
pressing the PATH key) or
the PARK key is pressed, the
printer
performs
automatically the parking
procedure.
 If at least one line has been
printed, or the paper has
been fed forward at least 1
line and the paper path is
changed
(changing
the
Macro or pressing the PATH
key) or the PARK key is
pressed, the paper is moved
to the tear-off position and
the display shows TEAR IF
NECESS./PARK PAPER. If
the paper to be parked is
longer than 18" tear it off and
press the PARK key again to
perform
the
parking
procedure.
 When the paper is positioned
in the tear-off position after
pressing the TEAR key, if
you press the PARK key the
printer
performs
automatically the parking
procedure.
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If TEAR AUTOMATIC is selected:
 When the paper is positioned at the
first printable line and the paper path
is changed (changing the Macro or
pressing the PATH key) or the
PARK key is pressed, the printer
performs automatically the parking
procedure.
 If at least one line has been printed,
or the paper has been fed forward at
least 1 line and the paper path is
changed (changing the Macro or
pressing the PATH key) or the
PARK key is pressed, the paper is
moved to the tear position, the
display shows TEAR IF NECESS./
PARK PAPER. If the paper to be
parked is longer than 18" tear it off
and press the PARK key again to
perform the parking procedure.

 If at least one line has been printed,
or the paper has been fed forward at
least 1 line and the paper path is
changed (changing the Macro or
pressing the PATH key) or the
PARK key is pressed when the
paper is already in the tear position,
the printer performs automatically
the parking procedure.
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If LABEL is selected:
 When the paper is positioned at the
first printable line and the paper
path is changed (changing the
Macro or pressing the PATH key),
or the PARK key is pressed the
printer automatically ejects the
paper towards the rear of the
printer.
 If at least one line has been
printed, or the paper has been fed
forward at least 1 line and the
paper path is changed (changing
the Macro or pressing the PATH
key) or the PARK key is pressed,
the display shows TEAR IF
NECESS./EJECT PAPER. If the
paper to be ejected is longer than
18" tear it off and press the PARK
key again to perform the paper
ejection.
If at power on the paper is already loaded in a paper path that is different to the paper path used by the macro
which is valid at power-on, independently from the setting of the TEAR function, the display shows TEAR IF
NECESS./EJECT PAPER. If the paper to be ejected is longer than 18" tear it off and press the PARK key again to
perform the paper ejection.
In all the above cases the parking procedure may be interrupted pressing the ALTERNATE key. The display shows
OPER. INTERRUPTED.
If in any of the above cases you do not tear off the paper and the printer is not able to park it, because it is too
long, the display shows TEAR OFF PAPER/PARK PAPER. Tear off the paper and press again the PARK key.
During the parking procedure the display shows PARKING. If the printer is ejecting the paper (see LABEL
selection) the display shows EJECTING.
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Paper Paths
Paper Handling
Front1 Push Path
Base Configuration
Front 2 Push Path
With Installed Option
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Paper Specifications
It is important to use the correct paper for obtaining the best performance. See the information table below:
Fanfold Paper
Dimensions
Single Part
Multiple Parts
Continuous Form
Characteristics
Paper Criteria
Front Push, Rear Push
Width
76,2 to 431.8 mm - 3 to 17 in.
Length
76,2 to 431.8 mm - 3 to 24 in.
Weight
55 to 150 gm2 - 15 to 40 lb
Thickness
0.08 to max. 0.635 mm - 0.003 to 0.025 in.
Maximum Parts
(Original + Copies)
1+ 7 Chemical
1+5 Carbon Paper
Overall Thickness
0.08 to max. 0.635 mm - 0.003 to 0.025 in.
Weight of top part
55 to 150 gm2 - 15 to 40 lb
Attached sheet individual weight
45 to 75 gm2 - 12 to 20 lb
Carbon paper individual weight
14 to 35 gm2 - 4 to 9 lb
Fanfold Paper Loading
Loading Paper Using the Front1 Push Tractor
1. To select the Front1 push tractor paper path, press the PATH key. The display shows:
LOAD FRONT1

If you have been using a different path, the display shows:
PATH CHANGING

If you have been using fanfold paper in the Front2 push tractor paper path (if the Front2 push tractor
option is installed), the printer automatically starts the parking procedure. The display shows
alternately:
TEAR IF NECESS.

and
PARK PAPER
Tear off the fanfold loaded with the Front2 push tractor (if it is longer than 18 inches) and press the PARK
key. The display shows:
PARKING
followed by
LOAD FRONT1
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1. Open the Push tractors cover turning it
upwards and lay it on the top of the printer
2. Unlock the sprockets of the Front1 tractor moving
the sprocket levers down. Slide the left sprocket to
the first printing column.
Note: in some version the sprocket levers work in opposite way instead of the same way as
the indicated in the figures
3. Space the paper guides along the tractor bar.
Open the left and right sprocket covers.
S828‐AM 98 4. Hold the fanfold paper in front of the sprockets
and insert the paper perforation on the left
sprocket pins and close the left sprocket cover
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5. Insert the paper on the right sprocket pins and
close the right sprocket cover
6. If you are using the 6 pin Front1 Push tractor
option, make sure the paper goes under the paper
sensor, and close the right sprocket cover.
7. Match the left sprocket for the first printing
position, i.e. the left paper margin must match the
ninth mark on the printer cabinet
8. Adjust the right sprocket gently to remove slack
from the paper
Note: Aligning the left-hand edge of the paper past
the 22nd spacer on the printer cabinet will cause the
paper to be misaligned with the Paper Load Sensor
resulting in a LOAD FORM' error.
Make sure the paper is not taut
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9. Lock the left and right sprockets moving the sprocket
levers up
10. Close the Push tractors cover. Press the
LOAD/FF key to load the paper into the
printer. The paper must be loaded as shown in
figure.
The printed paper is output on the rear side of the printer.
11. If your printer is located on the optional Enclosed
Pedestal Stand, the printed paper is collected on the
output stacker:
S828‐AM 100 12. If the printer is not installed on the Enclosed
Pedestal Stand, make sure that there is
enough space to stack the printed paper:
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Printing a Configuration Sheet
It is recommend that you now print your printer configuration defaults. Save this printout for future reference. You can create a
printout of the printer configuration by following these steps:
1. Press the ON LINE key to take the printer OFF LINE.
2. Press the PROGRAM key.
PRINT OUT? NO
Is displayed
3. Press the → key
PRINT OUT? YES
The PROGRAM SETUP PRINTOUT is printed
4. Press the ↓ key until
5. Press the → key
PRINT STATS? NO
PRINT OUT? YES
6. Press the ↓ key until
CONFIG MENU NO
7. Press the → key to display
CONFIG MENU YES
Is displayed
The USAGE STATISTICS DATA PRINTOUT is
printed
Is displayed
8. Press the ↓ key
PRINT OUT? NO
Is displayed
9. Press the → key
PRINT OUT? YES
The CONFIGURATION SETUP PRINTOUT is
printed
10. Press the PROGRAM key
11. Press the TEAR key and tear off the printout at the perforation
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Printer Maintenance and Troubleshooting
Cleaning the Printer
DANGER
<2-22> Carefully follow all cleaning instructions, using only the materials and solutions
recommended.
Before you clean the Printer, make sure the printer has been turned off for at least 15
minutes before starting any cleaning operations
Periodic cleaning will help keep your printer in top condition so that it will always provide optimal performance.
Cleaning Inside the Printer
Every few months, use a soft brush and a vacuum cleaner to remove dust, ribbon lint, and pieces of paper such as
chad. Remove the ribbon cartridge to prevent the ribbon from going into the vacuum cleaner. Vacuum any dust from
around the print head and in the printer cavity.
Attention: Do not allow any staples, paper clips, or small metal pieces to fall inside the printer.
Cleaning the Outside Covers
Clean the outside of the printer with a damp cloth and mild soap. Do not use any spray-type or chemical cleaners
anywhere on your printer. Do not put any liquids or spray near the air vents. For stubborn ink stains on the cover, use a
commercial mechanic's hand cleaner.
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Replacing the Ribbon Cartridge
1. Make sure that the printer is turned off for at least 15 minutes.
CAUTION:
The printhead may get hot during operation. Be careful when removing or replacing the
ribbon..
2. Open the top printer cover.
3. Slide the ribbon guide out of the print head. If the Ribbon Shifter kit is installed on the printer, free the
shifter holder pushing the tab towards the rear and pulling the shifter holder up.
3. Remove the used ribbon cartridge by lifting it up.
Black cartridge when the ribbon shifter option is not
installed
Black “Long Life” cartridge when the ribbon shifter
option is installed
Now, you are ready to insert the new ribbon cartridge. See before “Ribbon Cartridge Installation”.
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Printing the Self Test
If you need to know any printer setting, and to check if the printer is working well, print the self- test.
Proceed as follows:
1. Keep the ON LINE key pressed while powering on the printer until the display shows RELEASE KEYS.
2. When you release the key, after initializing the printer starts the self-test printout.
It prints:
 The printer model
 The current firmware release with Version and FW IDentifier
 The serial number which can be applied as USB ID
 The MAC ADDRESS of the LAN card
a continuous loop of characters in different pitches.
3. To stop the self-test printing, press the ON LINE key again. The printer is offline.
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Error Handling
When an error condition occurs:
 the printer is disabled;
 the first message on the display indicates the error, while the second message gives more details
concerning the error conditions.
Press always the ON LINE key to reset the error condition
Error Message Description
Messages
Indication
Solution
A.G.A NOT OPER
ADJUST THE GAP
The
automatic
gap Press the ON LINE key to reset the error
adjustment (A.G.A) is not condition. Adjust the print head gap to a fixed
enabled.
distance. Select the print head fixed gap
adjustment function in the Program Menu.

BUFFER OVERFLOW
CHARACTER LOST
Press the PROGRAM key when the printer
is disabled (READY indicator unlit) to enter
the Program Setup.
 Press the ↓ key until the USER MACRO
function is displayed. Press the → key
until the desired macro is displayed
(MACRO#x).
Press the → key to enter the macro parameters.
Press the ↓ key until the FIXED GAP parameter is
displayed. Press the → or ← keys to select the
fixed gap adjustment values. From FIXED GAP 1
(simple fanfold paper) to FIXED GAP 4 (multipart
fanfold paper).
A buffer overflow condition Turn the printer off and on again, or press the
occurred (for the serial PROGRAM and ON LINE key successively to clear
interface).
the buffer.
 Press ON LINE to clear the error.
 Increase the buffer size.
 Check the handshaking protocol in the
CONFIGURATION SET UP against the
host protocol.
 Restart the print job.
DATA SET OFF
A remote connection serial Check for the correct serial cable for the remote
interface error condition was
Connection.
detected. The Data Set
Ready or Data Carrier Detect
 Press the ON LINE key to reset the
signal was not
error condition.
sensed.
FRAMING ERROR
CHARACTER LOST
An error on the serial Turn the printer off and on again, or press the
transmission occurs.
PROGRAM and ON LINE key successively to clear
The printer recognized a the buffer.
wrong bit.
 Press ON LINE to clear the error.
 Increase the buffer size.
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Messages
Indication
Solution
INTERLOCK ERROR
CHECK INSERTION
The rear plug cover is not
installed on the printer.
Install the rear plug cover on the printer.
JAM FRONT1 PATH
CHECK PAPER
A paper jam error condition
occurred in the Front1 paper
path.
Check the paper path and remove the
jammed paper. Press the ON LINE key to reset the
error condition.
JAM FRONT2 PATH
CHECK PAPER
A paper jam error condition
occurred in the Front2 paper
path.
Check the paper path and remove the
jammed paper. Press the ON LINE key to reset
the error condition.
NO PATH AVAILABLE
An electromechanical failure
occurs in the paper paths.
Call Service.
NVM CHANGE
REMOVE PAPER
If this error is displayed during Turn the printer off and then on again. If the
the printer power on, an NVM problem is not solved call Service.
error condition occurs.
OVERRUN ERROR
CHARACTER LOST
An error on the
transmission occurs.
serial
The printer recognized a
wrong bit.printer recognized
PAPER JAM
CHECK ALL PATHS
a wrong bit.
A paper jam error condition
occurs in the paper path.
PARITY ERROR
CHARACTER LOST
An error on the
transmission occurs.
serial
The printer recognized
wrong parity bit.
Turn the printer off and on again, or press the
PROGRAM and ON LINE key successively to clear
the buffer.
 Press ON LINE to clear the error.
PRINT INTEGRITY
Anomalous print out because
of a possible print carriage
blocking.
 Do not move the platen knob.
Press the ON LINE key to reset the error
condition.
RIBBON BLOCKED
CHECK RIBBON
The ribbon of the cartridge is
blocked.
Check that the ribbon is correctly inserted.
Turn the tension knob to make sure that the
ribbon is not jammed. Press the ON LINE key to
reset the error condition.
UNKNOWN
TRACTOR
A tractor type that is not
Check that the installed tractor is compatible with
recognized has been mounted the printer.
on the printer.
ENG FLT ERR XYZ
A not-recoverable is detected
during initialization phase
S828‐AM a
Turn the printer off and on again, or press the
PROGRAM and ON LINE key successively to clear
the buffer.
 Press ON LINE to clear the error.
 Increase the buffer size.
Check all the paper paths and remove the
jammed paper. Press the ON LINE key to reset
the error condition.
Check for objects inside of the printer blocking
carriage, ribbon or paper movement.

carriage movement
Turn the printer off and on again,

ribbon movement
If the problem persists call for service.

paper sensor
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Problems List Index
1. “Forms problems” on page 107
“Problem: Forms buckle, twist, jam, or tractor holes tear” on page 107
“Problem: Forms do not feed past printhead” on page 107
“Problem: Forms do not stack correctly” on page 107
“Problem: Characters are off registration” on page 108
2. “Print quality and ribbon problems” on page 108
“Problem: Unreadable characters” on page 108
“Problem: Missing dots or irregular characters” on page 108
“Problem: Ribbon smudging forms” on page 108
“Problem: Printing is too light or partial characters print” on page 109
“Problem: Ribbon snagging, tearing, or not moving” on page 109
3. “Configuration problems” on page 109
“Problem: Printer doesn't print or prints wrong characters” on page 109
4. “Miscellaneous problems” on page 109
“Problem: Printer has no power” on page 109
“Problem: Throughput of printer at half speed” on page 109
Forms problems
Causes are listed for each problem in order of priority.
Problem: Forms buckle, twist, jam, or tractor holes tear
Solution: Move the right tractor to obtain proper
1. The right tractor is adjusted incorrectly
forms tension. The tractor pins should be in the
center of the tractor holes.
Solution: Move the printer to the front edge of the
2. The printer is not at the edge of the table.
table if having problems
with front forms path or move the printer to the rear
edge of the table if having problems with the rear
forms path.
Solution: Move the forms supply to the floor or on a
3. The forms supply is not below the level of the printer.
shelf below the level of
the printer.
Solution: Reposition the forms supply so that the
4. The forms supply is not aligned with the printer.
forms feed evenly.
Solution: Remove the uneven carton edges, or
5. The forms are catching on the carton edge.
remove the forms from the carton.
Note: As the forms reach the bottom of the box, this problem can occur more often.
6. The ribbon is twisted or folded.
7. The forms contain excessive moisture.
8. The forms are defective or do not meet specifications
Problem: Forms do not feed past printhead
1. The Automatic Gap Adjustment (AGA) setting for the
paper source you are using needs to be changed
2. The ribbon is twisting or folding.
3. You are using thick multiple-part forms
S828‐AM 107 Solution: Check the ribbon for folds or twists.
Solution: Store the forms in a cool, dry place before
using them, or store the forms in the printer area for
24 hours.
Solution: Try unloading the forms and then reloading
forms. Forms should meet the requirements
specified in “Paper Specifications” on page 97.
Solution: See “Adjusting the Distance of the Print
Head” on page 75
Solution: Replace the ribbon.
Solution: See the procedure for setting perforation
safety to Yes through the operator panel. See “Paper
Perforation” on page 74.
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Problem: Forms do not stack correctly
1. The forms do not stack correctly on the table behind
the printer
Solution: Use the recommended table size (see
“Choosing a Suitable Location” on page 10).
Note: Up to 101.6 mm (4 in.) of forms may stack on the table behind the printer without decreasing the ability of
the forms to stack correctly.
2.The forms do not stack correctly in the output rack on
the table.
3. The forms do not meet specifications.
4. The forms contain excessive moisture.
Solution: Check for obstructions to the forms path
(cables, cords, or other items). If you find an
obstruction, remove or relocate it.
Solution: The forms may be outside nominal
specifications. See “Paper Specifications” on page
97.
Solution: Store the forms in a cool, dry place before
using them or leave in the printer for 24 hours.
Note: Forms stack best when the forms are 203.2 to 304.8 mm (8 to 12 in.) long. If the forms length is outside
this range, operator assistance may be needed
Solution: Condition the forms for 24 hours or more at
the manufacturer recommended temperature and
humidity settings.
5. Forms are too dry.
Problem: Characters are off registration
1. The first print position is adjusted incorrectly.
Solution: Check your settings for the “Left Margin” on
page 72, “Horizontal Character Tuning” on page 75,
and “Vertical Character Tuning” on page 76.
Print quality and ribbon problems
Problem: Unreadable characters
1. The ribbon is dry or worn.
2. The Automatic Gap Adjustment (AGA) setting for the
paper source you are using needs to be decreased.
Paper must be loaded for this adjustment to be
effective.
3. Poor-quality multiple-part forms.
4. Forms thickness exceeds forms specifications.
Problem: Missing dots or irregular characters
1. The ribbon is worn.
Solution: Check the ribbon and replace it if it is dry or
worn.
Solution: See “Adjusting the Distance of the Print
Head” on page 75.
Solution: Try new forms or select another print
quality. See “Quality Print Mode Selection” on page
68.
Solution: See “Paper Specifications” on page 97.
Solution: Check the ribbon for wear; replace it if
necessary.
Solution: Straighten the ribbon.
Solution: See “Adjusting the Distance of the Print
Head” on page 75.
2. The ribbon is twisted or folded.
3. The Automatic Gap Adjustment (AGA) setting for the
paper source you are using needs to be changed.
Paper must be loaded for this adjustment to be
effective.
Problem: Ribbon smudging forms
CAUTION:
<2-25> High temperature; switch off the printer and allow at least 20 minutes for
parts in this area to cool before handling.
1. The ribbon is twisted or folded.
2. The Automatic Gap Adjustment (AGA) setting for the
paper source you are using needs to be increased.
Paper must be loaded for this adjustment to be
effective.
Solution: Try moving the printhead back and forth
while turning the ribbon advance knob. If the ribbon
advance knob does not turn, replace the ribbon.
Solution: See “Adjusting the Distance of the Print
Head” on page 75.
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Solution: Replace the ribbon cartridge.
3. The ribbon cartridge is defective
Solution: Replace the ribbon.
4. A new ribbon is over-inked.
Problem: Printing is too light or partial characters print
Solution: See “Adjusting the Distance of the Print
1. The Automatic Gap Adjustment (AGA) setting for the
Head” on page 75.
paper source you are using needs to be changed.
Paper must be loaded for this adjustment to be
effective
Solution: Remove the ribbon and reinstall it.
2. The ribbon guide is seated incorrectly or the
cartridge is not snapped into place.
Problem: Ribbon snagging, tearing, or not
moving
Solution: Replace the ribbon cartridge.
1. The ribbon is worn
Solution: Remove and then reinstall the same ribbon.
2. The ribbon cartridge is not properly installed
Configuration problems
Problem: Printer doesn't print or prints wrong characters
1. Nothing is printed or the wrong characters print.
Solution:
- Ensure the printer cable is attached to the host.
- Check the printer configuration settings.
Miscellaneous problems
Problem: Printer has no power
1. The power cord is not connected.
Solution: Ensure the power cord is plug into the back
of the printer and also into the wall outlet.
Problem: Throughput of printer at half speed
1. The Quiet Print function is set to ON.
S828‐AM Solution: Set Quiet Print to OFF. See “Quiet Printing”
on page 75.
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Clearing Forms Jams
Use the following procedure to clear forms jams from the printer
1. Open the top cover
2. Tear off the forms at perforations before it enters the printer and after it exits the printer.
3. Open the tractor doors and remove forms from the tractors.
4. Try to move the printhead off of the form and to the far right. Do not force it.
5. Remove jammed forms by pulling in the direction of printing.
6. If the jam cannot be removed, lightly pull the form in the opposite direction.
7. If the jam still cannot be removed, remove the paper bail assembly:
a. Remove the ribbon cartridge.
b. Grip the bail assembly and rotate it toward the front of the printer until the pivot posts on the sides
disengage from the printer frame.
c. Lift the bail assembly out of the printer and set it aside.
d. Remove jammed forms by pulling in the direction of printing
8. If you removed the paper bail assembly in the previous step, reinstall it, as follows:
a. Grip the bail assembly as shown in the following illustration.
Important!
To avoid damaging the plastic, ensure the plastic points down.
b. Insert the left and right paper bail end cap pivots into the side frames as indicated in the figure below
c. Rotate the paper bail assembly toward the back of the printer, closing it as far as it will go.
d. Reinstall the ribbon cartridge
9. Reload the forms.
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Options
The IPDS Controller Board
The S828 IPDS printer’s interface available configurations are:


Controller board with serial, parallel and USB interfaces
Controller board with LAN and parallel interfaces.
The original configuration may be modified by ordering the controller board with the desired interfaces and
replacing the existing board with it.
Installing the Controller Board
Follow the reported instruction in case of Controller Board replacement.
Handling the Controller Board
Attention: Do not remove the Controller Board from the protective package until instructed to do so. Static electricity,
though harmless to you, can damage sensitive Controller Board components. Use the information in this section to
avoid damaging a Controller Board.

Limit your movement. Your movement can create static electricity that, when released to the Controller
Board, can damage the electronic components on the Controller Board. Sliding your foot across carpeting
is an example of how you create unwanted static electricity.

Handle the Controller Board only by the edges and prevent others from making direct contact with it.

Before removing the Controller Board from the protective package, ground the package to exposed metal
at the back of the printer. This will release any static charge that may have developed on the package or on
your body. Hold the package against the metal for at least two seconds.

When you are instructed, remove the Controller Board and install it directly into the Controller Board slot
without setting it down. If you have removed the Controller Board from the protective package and cannot
immediately insert it in the printer, place the protective package on a flat surface, and set the Controller
Board on top of the protective package.
Replacing the Controller Board
Attention: Ensure that the printer is powered off before installing or removing the Controller Board.
If the Controller Board is installed while the printer is powered on, the controller will not synchronize with the
printer mechanism board.
Unpredictable printer behavior will result.
Perform the following steps to replace the Controller Board:
1. Ensure that the printer is powered off. Installing the Controller Board with the printer power on will result
in unpredictable printer behavior.
2. Use the screwdriver that came in the Controller Board box to remove the existing
Controller Board and pull out the card.
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3. Use the information under “Handling the
Controller Board” on the preceding page as
you remove the Controller Board from its
shipping box and from the protective package
4. Align the left and right sides of the Controller
Board with the guides in the printer and slide
it into the slot.
2. Use the information under “Handling the Controller Board” on the preceding page as you remove the Controlle
Board from its shipping box and from the protective package.
3. Align the left and right sides of the Controller Board with the guides in the printer and slide it into the slot.
4. Gently push the Controller Board into the
printer until it is seated in the connector
inside the printer.
The Controller Board is correctly seated in
the printer when the Controller Board metal
plate is aligned with the back profile of the
slot.
6. Attach the Controller Board with the two
screws using a little coin or a flat screwdriver.
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The Front2 Push Tractor
The 6 pin Front2 Push Tractor with paper jam sensor is available for the S828 printer.
An optional second front push tractor can be installed on the printer model. This tractor allows the handling of a
second fanfold paper.
Installing the Front2 Push Tractor
This second push tractor can be installed in front position on the Front1 Push tractor.
6 pin Front2 Push Tractor option
1. Align the hooks on both sides of the Front2
push tractor with the pins on the Front1 push
tractor
S828‐AM 2. Push the Front2 tractor until it is fully engaged
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3. Insert the connector cable in the electrical
connector located in the lower push tractor
4. Rotate the Front2 push tractor onto the Front1
push tractor.
Removing the Front2 Push Tractor
If you need to remove the upper push tractor, turn the printer off. Disconnect the connector cable and press on the
push buttons to disengage the Front2 push tractor
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Loading Paper Using the Front2 Push Tractor (option)
1. To select the Front2 push tractor paper path press the PATH key until the display shows:
LOAD FRONT2

If you have been using a different path, the display shows:
PATH CHANGING


If you have been using fanfold paper in the Front1 push tractor paper path, the printer automatically
starts the parking procedure. The display shows alternately.
TEAR IF NECESS.

and
PARK PAPER
Tear off the fanfold loaded with the Front1 push tractor (if it is longer than 18 inches) and press the
PARK key. The display shows:
PARKING
followed by
LOAD FRONT2
2. Open the Push tractors cover turning it
upwards and lay it on the top of the printer
3. Unlock the Front2 push tractor sprockets
moving the sprocket levers up
Note: in some version the sprocket levers work in opposite way instead of the same way as
the indicated in the figures
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4. Space the paper guides along the tractor bar. Open
the sprocket covers of the left and right sprocket
5. Hold the fanfold paper in front of the
sprockets and insert the paper perforation on
the left sprocket pins and close the sprocket
cover. Insert the paper on the right
sprocket pins and close the sprocket cover.
6. If you are using the 6 pin Front2 push tractor
option, make sure the paper goes under the
paper sensor and close the sprocket cover.
7. Position the left sprocket for printing,
matching the left paper margin with the ninth
notch on the printer cabinet and lock it in
place Note: Aligning the left-hand edge of the paper past
the 22nd spacer on the printer cabinet will cause
the paper to be misaligned with the Paper Load
Sensor resulting in a LoadForms' error.
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8. Adjust gently the right sprocket to remove slack
from the paper Lock the Front2 tractor sprockets
moving the sprocket levers down
9
Close the Push tractors cover. Press the
LOAD/FF key to load the paper into the
printer
Loading Paper Using the Front1 Push Tractor when the Front2 Push Tractor (Option) is
Installed
When the Front2 push tractor option is installed and you need to load paper on the Front1 push tractor follow
this paper loading procedure:
1. Open the Push tractors cover turning it upwards
and lay it on the top of the printer. Rotate the
Front2 push tractor option outside the printer.
S828‐AM 117 2. Insert the fanfold paper between the Front1
and Front2 push tractor, then proceed to
load the paper as described in the section
“Loading Paper Using the Front1 Push
Tractor”.
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3. When the fanfold paper has been
loaded on the Front1 push tractor,
reposition the Front2 push tractor
in its initial position before closing
the Push tractors cover
The Enclosed Pedestal and Printer Stand
For better paper handling, use the available Closed Floor printer pedestal option.
The pedestal is shipped as a kit is a safety carton box. The instructions how to install it are inside the box.
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Printer Specifications
Printing Characteristics
Print Head
Matrix
18 pins - 0.28 mm
Print Speed (cps)
CPI
10
12
15
Draft
800
960
1200
Best Draft
480
576
720
NLQ
232
278
348
Throughput Mode (ECMA132)
Print Mode
Pages per Hour
Draft-High Speed Draft
Spreadsheet 10CPI
Lines per minute @10 cpi
40 characters/line
80 characters/line
136 characters/line
Speed
630
435
450
330
250
Print Matrix (horizontal x vertical)
CPI
Draft
Print Mode
High Speed
Normal
10
9x9
9x12
12
9x10
15
9x10
17.1
9x12
20
9x12
Line length (number of characters)
10 cpi
12 cpi
136
163
Quality
DP Text
9x20
9x20
9x20
9x20
9x20
15 cpi
204
17.1 cpi
233
NLQ
18x20
18x20
18x20
18x20
18x20
20 cpi
272
Horizontal Spacing
10, 12, 15, 16.7, 17.1, 20 CPI & Proportional
10, 12, 15, 16.7 for IPDS model
Vertical Spacing
6, 8, 12 lpi
3, 4, 6, 8, 12 lines/30 mm
n/72, n/144, n/216 per inch
Print Style Draft - Courier - OCR B - Gothic - OCR A
Print Attributes Sub-superscript, Underline, Overscore, Italics, Emphasized, Double Strike, Shadow, Enlarged ,Compressed
Graphic Resolution (dots per inch) horizontal
vertical
60, 72, 80, 90, 120, 144, 240,
72, 144
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Characters Sets
Standard PC IBM Character
Sets
EPSON National Variations
IBM and EPSON Character
Sets
ISO Character Sets
CS1 and CS2
USA, France, Germany, United Kingdom, Denmark-1, Sweden, Italy, Japan,
Spain-1, Norway, Denmark-2, Spain-2, Latin America
USA (CP437), Greek (CP437-G), Slavic (CP437SL), Multilingual (CP850),
Greek (CP851), Eastern Europe (CP852), Turkish (CP 853), Cyrillic (CP855),
Turkish (CP857), Euro PC Multilingual (CP858), Portugal (CP860), Hebrew
(CP862), Canada/France (CP863), Arabic (CP864), Denmark/Norway
(CP865), Russian (CP866), Turkish2 (CP867), OCR-A (CP876), OCR-B
(CP877), Farsi (CP1098), Latin 2 Windows (CP1250), Cyrillic Windows
(CP1251), Latin 1 Windows (CP1252), Greek Windows (CP1253), Turkish
Windows (CP1254), Hebrew Windows (CP1255), Arabic Windows (CP1256),
Baltic Windows (CP1257), 96 GREEK, GOST, TASS, MAZOWIA,
UKRANIAM, KOI8-U, FARSI1, FARSI2
8859/1 (Latin1), 8859/2 (Latin2), 8859/3 (Latin3), 8859/4 (Latin4), 8859/5
(Latin/Cyrillic),
8859/6
(Latin/Arabic),
8859/7
(Latin/Greek), 8859/8,
(Latin/Hebrew), 8859/9 (Latin5). 8859/15 (Latin9)
Bar Codes
UPC-A, UPC-E, EAN-8, EAN-13, UPC-EAN 2, UPC-EAN 5, Code GP, MSI Plessey, Code BCD, C2/5-3 BAR,
Code 39, Code 128, Code 11, Code 93, Codabar, 2/5 Bidirectional, 2/5 Interleaved, 2/5 Industrial, 2/5 Matrix,
Postnet
Emulations
EPSON FX Series
IBM Proprinter XLIII
IBM Personal Printer 2381+
ANSI 3.64
IPDS (optional)
Drivers and Software
Drivers
Software
Win10 (32/64), Win8 (32/64), Win7 (32/64), WinNT, 98_ME, 2000-WinXP,
Win2003 (32/64), WinServer2008 (32/64), Vista
RPMU for Remote Printer Management
Standard Functions
Automatic print head gap adjustment (AGA)
Automatic paper path switching via operator panel or S/W commands
Paper parking
Plug & Play capability
Bar Code printing
Automatic fanfold positioning for tear-off, selectable time-out
Setting and storage of paper format and print conditions for each paper path in the non volatile memory
Printing of the macro characters using the Printronix native commands
Base Configuration
FRONT1 PUSH TRACTOR (6 pin)
Fanfold Width:
76 to 432 mm (3 to 17 inches)
Copies:
1 original + 7 copies
Thickness
Max. 0,635 mm (0.025 inches)
Optional Configuration
FRONT2 PUSH TRACTOR (6 pin)
Fanfold Width:
76 to 432 mm (3 to 17 inches)
Copies:
1 original + 7 copies
Thickness
Max. 0,635 mm (0.025 inches)
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Physical and Electrical Characteristics
Interfaces with Automatic interface switching
Parallel
Centronics Compatible Bi-directional (IEEE-1284) nibble and byte
modes - 36 pin Amphenol connector, 7/8 data bits
Receive Buffer: max. 128 Kbytes
Serial
RS-232/C - dB 9 connector, Baud Rate: 300 to 115200 bps, 7/8
data bits, DTR & XonXoff flow, Receive Buffer: max. 128 Kbytes
USB
Type B USB 2.0 Compatible Bi-directional - 4 pin connector,
12Mbit/s
LAN
10BASE-T – 100BASE-TX – RJ45 8 pin connector
LAN-IPDS
Reliability
MTBF
MTTR
Workload
Printer Life
Print Head Life
Mean Time between failure: 20,000 hours at 25% DC
Mean Time To Repair: 30 minutes
57000 pages/month (ECMA 132 - 4 hours for 22 days)
5 years
800 MChrs
Power Supply
UNIVERSAL
Power Output
Power Consumption
From 90 to 244 VAC
Max. 154 W
Standby: 30W - Printing: 120 W
Noise Level
< 54 dBA
Environment Conditions
Storage Conditions
Operating Conditions
Paper Conditions
Temperature
-40° to 50° C
10° to 38° C
16° to 24° C
Physical dimensions (mm/inch) and Weight (Kg/Lbs)
Printer only
Printer Only
(closed)
(front cover open)
Width
730/28,74
730/28,74
Height
350/13,78
450/17,72
Length “depth”
450/17,72
650/25,59
Weight
33
Basic Printer
S828, EU
S828, AM
p.n. 260052-001
p.n. 260052-002
Consumables
1 x Black ribbon cartridge (25 million chs.)
6 x Black ribbon cartridge (25 million chs.)
p.n. 260059-001
p.n. 260059-002
Options
IPDS Module Kit
Additional 6 pin Front2 Push Tractor
Closed Floor Pedestal
p.n. 260055-001
p.n. 260056-001
p.n. 260057-001
Relative Humidity
10% to 90% RH (not condensing)
10% to 90% RH (not condensing)
40% to 60% RH (not condensing)
Printer on Stand
(closed)
730/28,74
1120/44,10
780/30,7
Printer on Stand
(front cover open)
730/28,74
1220/48,03
820/32,28
79
Standards
IEC 60950-1:2001, EN 60950-1:2001, EN55022, CISPR22, EN55024, EN61000-3-2 , EN61000-3-3, EN27779
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Customer Support
Printronix Customer Support Center
IMPORTANT
Please have the following information available prior to calling the Printronix Customer
Support Center:
•
•
•
•
Model number
Serial number (located on the back of the printer)
Installed options (i.e., interface and host type if applicable to the problem)
Configuration printout:
Press the ON LINE key to take the printer OFF LINE
Is displayed
Press the PROGRAM key
PRINT OUT? NO
Press the → key
The PROGRAM SETUP
PRINT OUT? YES
PRINTOUT is printed
Press the ↓ key until
PRINT STATS? NO Is displayed
Press the → key
The USAGE STATISTICS
PRINT OUT? YES
DATA PRINTOUT is printed
Press the ↓ key until
Is displayed
CONFIG MENU NO
Press the → key to display
CONFIG MENU YES
Press the ↓ key
Is displayed
PRINT OUT? NO
Press the → key
The CONFIGURATION
PRINT OUT? YES
SETUP PRINTOUT is printed
Press the PROGRAM key
Press the TEAR key and tear off the printout at the perforation
• Is the problem with a new install or an existing printer?
• Description of the problem (be specific)
• Good and bad samples that clearly show the problem (faxing or emailing these samples may
be required)
Americas
Europe, Middle East, and Africa
Asia Pacific
China
(714) 368-2686
(31) 24 6489 311
(65) 6548 4114
(86) 800-999-6836
http://www.printronix.com/support.aspx
Printronix Supplies Department
Contact the Printronix Supplies Department for genuine Printronix supplies.
Americas
(800) 733-1900
Europe, Middle East, and Africa (33) 1 46 25 19 07
Asia Pacific
(65) 6548 4100
China
(86) 400-886-5598
http://www.printronix.com/supplies-parts.aspx
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Corporate Offices
Printronix, LLC.
6440 Oak Canyon Rd, Suite 200
Irvine, CA 92618
U.S.A.
Phone: (714) 368-2300
Fax: (714) 368-2600
Printronix Inc.
c/o Printronix Nederland BV
Bijsterhuizen 11-38
6546 AS Nijmegen
The Netherlands
Phone: (31) 24 6489489
Fax: (31) 24 6489499
Printronix Schweiz GmbH
3Changi Business Park Vista
#04-05 AkzoNobelHouse
Singapore 486051
Phone: (65) 6548 4100
Fax: (65) 6548 4111
Printronix Commercial (Shanghai) Co. Ltd
Room 903, 9thFloor
No. 199, North Xizang Road
200070 Shanghai P.R. China
Phone: (86) 400 886 5598
Fax: (8621) 61171256
Printronix India PvtLtd
B-808/809, BSEL Tech Park 8thFloor, Sector 30A
VashaiNaviMumbai 400705 India
Toll Free No.: 1800 102 7896 Fax: (9211) 4158 5555
Visit the Printronix web site at www.printronix.com
S828‐AM 123 260067‐001A
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
This manual refers to various company and products by their trade names.
In most of the cases, these designations are claimed as trademarks or
registered tramarkers by their respective companies.
Copyright 2017 PRINTRONIX s.r.l. - Printed in Italy
260067-001A
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