Electric Treadmill with Pulse
IMPORTANT: Read all instructions carefully before assembling and/or using this product.
Retain this owner’s manual for future reference. The specifications of this product may
vary from this photo and is subject to change without notice.
2050H.3-020317
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
STOP. Contact customer service if you have any questions
regarding assembly or proper operation of the machine.
Email us at:
Service@paradigmhw.com
Hours: 8:00 AM to 5:00 PM (PST) Daily
Or call us at:
1-844-641-7920
TABLE OF CONTENT
SERVICE ------------------------------------------------------------------------
2
LABEL PLACEMENT ---------------------------------------------------------
3
IMPORTANT SAFETY GUIDELINES ------------------------------------
4
OVERVIEW DRAWING ------------------------------------------------------
8
HARDWARE & TOOLS PACK -----------------------------------------------
9
PARTS LIST --------------------------------------------------------------------
10
ASSEMBLY ---------------------------------------------------------------------
11
COMPUTER --------------------------------------------------------------------
15
STORAGE -----------------------------------------------------------------------
18
MAINTENANCE & TROUBLE SHOOTING -----------------------------
19
ADJUSTMENT & LUBRICATION ------------------------------------------
21
WARRANTY --------------------------------------------------------------------
22
PARTS REQUEST FORM --------------------------------------------------
23
1
SERVICE
IMPORTANT: FOR NORTH AMERICA ONLY
For damaged or defective product, questions, replacement parts or any other service
support, please contact our customer service department by the below methods:
For The Best Service, please Email:
service@paradigmhw.com
Response Time: 1-2 Business Days
Emailing us with the information above will be the best method to receive a response during
peak business hours
Website:
www.paradigmhw.com
Toll-Free:
1-844-641-7920
(8:00 AM - 5:00 PM Pacific Standard Time, Daily)
Response time may vary via calling
Please have the following information ready when requesting for service:
•
Your name
•
Phone number
•
Model number
•
Serial number
•
Part number
•
Proof of Purchase
For damaged or defective product please contact our customer service before returning to
the store.
Paradigm Health & Wellness, Inc.
1189 Jellick Ave.
City of Industry, CA 91748, USA
2
LABEL PLACEMENT
3
IMPORTANT SAFETY GUIDELINES
Basic precautions should always be followed, including the following safety
instructions when using this treadmill: Read ALL GUIDELINES BEFORE USING THIS
TREADMILL.
DANGER: To reduce the risk of electric shock, read the following:

Always unplug the treadmill from the electrical outlet immediately after usage. Also unplug the
treadmill before cleaning, assembling, or servicing.
NOTE: Failure to follow these instructions may lead to personal injury and cause
damage to the treadmill.
WARNING: To reduce the risk of burns, fire, electric shock or injury to any persons,
read the following:
 Never leave the treadmill unattended when plugged in. Always disconnect the treadmill by
turning off the master power switch and unplugging the power cord before any assemblage.
 Use this unit only for its intended use as described in this manual. Do not use attachments not
recommended by the manufacturer.










DO NOT operate this treadmill if it has a damaged cord or plug, or if it is not working properly. If
it has been dropped or damaged, or been exposed to water, Contact Customer Service before
continuing use.
Do not attempt any maintenance or adjustments other than those described in this manual.
Should any problems arise, discontinue use and contact customer service.
Never operate the unit with the air openings blocked. Keep the air openings free of lint, hair,
and any other foreign objects.
Do not pull the treadmill by its power cord or use the cord as a handle.
Keep children and pets away from the equipment while in use. This machine is designed for
adults only. This appliance is not intended for use by persons with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their
safety.
Keep children under the age of 13 away from this machine.
Do not operate where aerosol (spray) products are being used or where oxygen is being
administered.
Do not operate where aerosol (spray) products are being used or where oxygen is being
administered.
Keep Dry - do not operate in a wet or moist condition.
Do not operate the treadmill on or near a blanket. Excessive heating can occur and cause
fire, electrical shock, or injury to user.
4
IMPORTANT SAFETY GUIDELINES














Keep the electrical cord away from heated surfaces.
Never insert any object into any opening.
Keep the treadmill on a solid, level surface with a minimum safety area clearance of 6 square
feet around the treadmill. Be sure the area around the treadmill remains clear during use and
has adequate clearance.
This treadmill is for household use only. Use this machine in doors only.
Only one person should be on the treadmill while in use.
Wear comfortable and suitable clothing when using the treadmill. Do not use
the treadmill barefoot, in only socks, or in sandals. Always wear athletic shoes. Never wear
loose clothing because it could run the risk of getting caught in the treadmill.
Always hold on to the handrails while using the treadmill.
Always make sure the storage latch is in place when folding and moving the
treadmill.
Do not leave children who are under 13 year-old unsupervised near or on the
treadmill.
To disconnect the machine, turn all controls to the off position, then remove the plug from
outlet.
This unit is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the unit by a person responsible for their safety.
Children should be supervised, if near the machine, to stay away from the machine at all times.
Pull up the Safety Tether Key for the emergency stop. Reinstall the Safety Tether Key onto the
Computer Console to reactivate the treadmill. Press the START/STOP button to begin exercise
again.
This treadmill is designed for WALKING only.
CAUTION: Risk of Injury to Persons –To Avoid Injury, use extreme caution
when stepping onto or off of a moving belt. Read all instructions & guidelines before using the
treadmill.
Note: It is the obligation of the owner to review and explain these safety precautions to all
users of this treadmill.
WARNING: DO NOT EXCEED SUGGESTED MAXIMUM USER WEIGHT CAPACITY
The Maximum Weight Capacity is 220 lbs / 100 kgs.
WARNING:
Connect the treadmill to a properly grounded outlet only. See
grounding instructions.
5
IMPORTANT SAFETY GUIDELINES
GROUNDING INSTRUCTIONS

This product must be grounded. If it should malfunction or break down,
grounding provides a path of least resistance for electric current reducing the
risk of electric shock. * This treadmill is equipped with a cord having
equipment grounding conductor and a grounding plug. The plug must
be plugged into an appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances.
DANGER: Improper connection of the treadmill grounding conductor can result in the
risk of electric shock. Check with a qualified electrician, if you are in doubt as to whether the
product is properly grounded. Do not modify the plug provided with the treadmill. If it will not fit your
outlet, have a properly grounded outlet installed by a qualified electrician.
This product is for use on a nominal 120 volt circuit and has a grounding plug that looks like
the plug illustrated in sketch A in Figure 1.
Make sure that the product is connected to an outlet having the same configuration as the
plug. No adapter should be used with this product.




This unit must be plugged into a nominal 120 volt outlet which has been grounded.
Keep hands clear of all moving parts. Never place hands or feet under the Treadmill while in it
use.
Do not use the treadmill on a carpet that is greater than 1/2 inch in height.
Before using the treadmill, check that the belt is aligned and centered on
the walking deck and all visible fasteners on the treadmill are sufficiently
tightened and secure.
6
IMPORTANT SAFETY GUIDELINES
WARNING:
Before beginning any exercise program consult your physician. This is
especially important for the people who are over 35 years old or who have pre-existing health
problems. Read all instructions before using any fitness equipment. We assume no responsibility
for personal injury or property damage sustained by or through the use of this product. Do not
operate this exercise equipment without properly fitted guards, as the moving parts can present a
risk of serious injury to young children.
CAUTION:
Read all instructions carefully before operating this product. Retain this
Owner’s Manual for future reference.
The product weighs more than 44 lbs. It is heavily
recommended that at least 2 persons.
7
OVERVIEW DRAWING
8
HARDWARE & TOOLS PACK
(7) Hex Bolt
8 PCS
(23) Spring Washer
4 PCS
(64)Hex Socket Bolt
2 PCS
(48) Cross Head
Screw
2 PCS
Multi Hex Tool with Phillips
Screwdriver 1PC
(63) Curve Washer
10 PCS
(14) Phillips Screw
2 PCS
Allen Wrench 6mm 1PC
Allen Wrench 5mm 1PC
(49) Triangle Knob
2 PCS
Silicone Oil
1 bottle
9
PARTS LIST
No.
Description
Qty No.
Description
Qty
1
Stabilizer
1
34 Running Deck
2
Front Pad 41x32x30
2
35
3
Transport Wheel Ø50xT25
2
36 Flange Nut M6
6
4
Hex Socket Head Bolt M8x40
2
37 Deck Bumper
6
5
Lock Nut M8
2
38 Side Rail
2
6
Hex Socket Head Bolt M12x75
2
39 EVA cushion
4
7
Hex Bolt M8x15
8
40 C type End Cap
2
8
Main Frame
1
41 Left Rear End Cap
1
9
Motor 0.75HP
1
42 Right Rear End Cap
1
10 End Cap 25x50
2
43 Wire Protector
2
11 Power Cord
1
44 Front Roller
1
12 Wire Plug
1
45 Rear Roller
1
13 Fuse Box
1
46 Upright Frame 205x635x1073
1
14 Phillips Screw M5x10
13
47 Cup Holder Ø90*132
1
15 Spring Washer Ø5
3
48 Cross Head Screw M6x16
2
16 Flat Washer Ø5
3
49 Triangle Knob M6x45
2
17 Power Switch
1
50 Spring Knob
1
18 Power Control Board
1
51 Signal Wire Ⅰ
1
19 Cross Head Screw 3x10
4
52 Handlebar
2
21 Phillips Screw M4x8
2
53 Foam Grip
2
22 Hex Socket Head Bolt M8x30
4
54 Hand Pulse
2
23 Spring Washer Ø8
8
55 Cross Head Screw ST4.2x32
2
24 Flat Washer Ø8
4
56 Safety Tether Key
1
25 Pad for Motor Ø22xT10
4
57 Computer
1
26 Flange Nut M8
4
58 Wire for Switch (100mm)
1
27 Motor Belt
1
59
28 Running Belt
1
60
29 Hex Socket Head Bolt M8x45
1
61
30 Phillips Screw M6x25
1
62 Signal Wire Ⅱ (600mm)
1
31 Hex Socket Head Bolt M8x55
2
63 Curve Washer Ø8
10
32 Upper Motor Cover
1
64 Hex Socket Head Bolt M8x50
2
33 Lower Motor Cover
1
10
Cross recessed Pan Head Screw
M6x35
Wire for Power Control Board
(180mm)
Hand Pulse Sensor Wire Ⅰ
(600mm)
Hand Pulse Sensor Wire Ⅱ
(500mm)
1
6
1
2
2
ASSEMBLY
Tool:
Allen Wrench 6mm
1PC
Step 1
1A. Installing the Upright Frame
Connect the Signal Wire II (62) from the Stabilizer (1) to the Signal Wire I (51) from the Upright
Frame (46) as you begin inserting the frame into the stabilizer. Secure the Upright Frame (46) into
the Stabilizer (1) with the Curve Washers (63), Spring Washers (23) and four Hex Bolts (7).
Tighten the bolts with the Allen Wrench 6mm provided. See figure AA-1.
IMPORTANT: While sliding the upright frame into the stabilizer, make sure the wires are installed
inside the upright frame and are not pinched or damaged. See figure AA-1.
Hardware:
(7) Hex Bolt
4 PCS
(23) Spring Washer (63) Curve Washer
4 PCS
4 PCS
11
ASSEMBLY
Tool:
5mm Allen Wrench 1 PC
6mm Allen Wrench 1 PC
Multi Hex Tool with Phillips
Screwdriver 1PC
Step 2
2A. Installing the Handlebars
Connect the Hand Pulse Sensor Wires II (61) from one of Handlebar (52) to the Hand Pulse
Sensor Wires I (60) on the left side of the Upright Frame (46). As you’re connecting the pulse
wires, align and secure the Handlebar (52) onto one side of the Upright Frame (46) using two Hex
Bolts (7), one Hex Socket Bolt (64), and three Curve Washers (63). Tighten the bolts with the 5 &
6 mm Allen Wrenches provided. Repeat this step to attach the other Handlebar (53) onto the right
side of the Upright Frame (46).
2B. Installing the Cup Holder
Attach the Cup Holder (47) onto the Upright Frame (46) using two Cross Head Screws (48) and
then tighten using the Multi Hex tool with Phillips Screwdriver provided.
Hardware:
(7) Hex Bolt
4 PCS
(64)Hex Socket Bolt
2 PCS
(63) Curve Washer
6 PCS
12
(48) Cross Head
Screw
2 PCS
ASSEMBLY
Step 3
3A. Installing the Computer
Connect the Sensor Wire I (51) and the set of Hand Pulse Sensor Wires (60) from the Upright
Frame (46) to the wires coming from the back of the Computer (57). Tuck the connected wires into
the Upright Frame (46) as seen in figure AA-2. Secure the Computer (57) to the Upright Frame
(46) with two Triangle Knobs (49). Place the Safety Tether Key (56) onto the Computer (57).
Hardware:
(49) Triangle Knob
2 PCS
13
ASSEMBLY
Tool:
Multi Hex Tool with Phillips
Screwdriver 1PC
Step 4
4A. Installing the Rear End Caps.
Attach the Right Rear End Cap (42) on to the Main Frame (8), secure it using one Phillips Screw
(14). Tighten the screw using the Multi Hex Tool with Phillips Screwdriver provided.
Repeat this step to install the Left Rear End Cap (41).
Hardware:
(14) Phillips Screw
2 PCS
14
COMPUTER
Quick Start:
Plug the Power Cord (11) into a wall outlet and flip the Power Switch (17) that is located at the
front of the treadmill to the ON position. Make sure the Safety Tether key is positioned on the
Computer (57) then attach the Safety Clip securely to your clothing. Always begin the treadmill
standing on the side rails, not on the belt.
Press the START button to start exercise, in the TIME window a 3 second countdown will begin
before the running belt starts moving. The running belt will start moving with an initial speed of 1.0
MPH. The TIME window will display your elapsed workout TIME. The DISTANCE window will
display your cumulative DISTANCE. The CALORIES window will display your total CALORIES
burned during your workout. The PULSE window will display your current heart rate 4 - 5 seconds
after you grip the handlebar hand pulse sensors with both of your hands. You may press the FAST
or SLOW button on the Computer (57) to increase or decrease the running speed during exercise.
The treadmill’s speed range is from 1.0 MPH to 5.0 MPH. The SPEED window will display your
current speed. During training, you may press the STOP button to stop the treadmill running at any
time and press the START button to start the treadmill running again. You can also pull out the
safety tether key to stop the treadmill.
15
COMPUTER
Button Functions:
START: To start the treadmill.
STOP: To stop the treadmill.
MODE: To navigate through the Pre Set goals.
FAST: To increase adjustments for pre-set target training time, distance, or calories. Or to
Increase speed during training by 0.1 MPH.
SLOW: To decrease adjustments for pre-set target training time, distance, or calories. Or to
Decrease speed during training by 0.1 MPH.
Computer Functions:
TIME: Displays your elapsed workout time in minutes and seconds.
SPEED: Displays the current speed from the minimum 1.0 MPH to the maximum 5.0 MPH. You
may increase or decrease the speed by pressing the FAST or SLOW button on the computer
console.
DISTANCE: Displays the cumulative distance traveled during your workout.
CALORIES: Displays the total cumulative calories burned during your workout.
PULSE: The PULSE window will display your current heart rate 4 - 5 seconds after you grip the
hand pulse sensors with both your hands. To ensure the pulse readout is precise, always grip the
hand pulse sensors with two hands instead of just with one hand when you try to test your heart
rate figures.
NOTE: If the equipment is left inactive for 5 minutes, the computer display will show a clock (time)
and room temperature; that is called sleep mode. In sleep mode, all previous pre-set data and
training data are kept and will show up when any button is pressed.
16
COMPUTER
PRE-SET TARGET GOALS: The computer allows for 3 different Pre-set target features,
Time/Distance/Calories. To set a Target, have the computer in stop mode and press the MODE
button to select one of the 3 targets. The display will flash, Then press the FAST or SLOW buttons
to increase or decrease the Time/Distance/Calorie target. Once you have made your selection,
press the START button to begin.
PRE-SET TARGET TIME: A pre-set target time range can be set from 5:00 to 99:00 minutes. The
running belt will start moving with an initial speed of 1.0 MPH. The speed can be adjusted using the
FAST and SLOW buttons. Time will count down from the set value to 0:00, The Computer will Beep
when the Target is met.
PRE-SET TARGET DISTANCE: A pre-set target distance range can be set from 0.30 to 624.4
miles. The running belt will start moving with an initial speed of 1.0 MPH. The speed can be
adjusted using the FAST and SLOW buttons. Distance will count down from the set value to 0.00,
The Computer will Beep when the Target is met.
PRE-SET TARGET CALORIES: A pre-set target calorie burn range can be set from 20 to 9990
calories. The running belt will start moving with an initial speed of 1.0 MPH. The speed can be
adjusted using the FAST and SLOW buttons. Calories will count down from the set value to 0, The
Computer will Beep when the Target is met.
17
STORAGE
LIFTING UP THE TREADMILL
For convenience, the treadmill can be folded up and placed in a storage area. To fold the treadmill
place one hand on the rear end of the main frame and use your other hand to pull out & hold the
Spring Knob (50), then lift the main frame up until the Spring Knob (50) "pops" into the locked
position as shown in figure B. The unit can be carefully tilted onto its Transport Wheels (3) for easy
moving and storage. Ensure the Power Switch (17) is in the off position and the Power Cord (11)
is unplugged from the electrical wall outlet. Store the treadmill in a clean and dry environment away
from children or pets. See Figure A & B.
A
B
Spring Knob (50)
Transport Wheels (3)
C
D
Spring Knob (50)
SETTING DOWN THE TREADMILL
Note: Do not stand under the deck when setting down the treadmill. TO PREVENT INJURY,
MAKE SURE YOU HOLD ONTO THE TREADMILL WHEN LIFTING UP OR SETTING DOWN
THE DECK.
Pull and hold the Spring Knob while then lowering the main frame down. See Figure C & D.
18
MAINTENANCE & TROUBLESHOOTING
WARNING: To prevent electrical shock, turn off and unplug the treadmill before cleaning or
performing routine maintenance.
CLEANING
The treadmill can be cleaned with a soft cloth and mild detergent. Do not use abrasives or solvents.
Be careful not get excessive moisture on the display panel as this might cause an electrical hazard
or electronics to fail.
Keep the treadmill, especially the console out of direct sunlight to prevent damage to the LCD
screen.
TROUBLESHOOTING GUIDE
Problem
Potential Causes
1.
2.
3.
Treadmill will not
start.
4.
5.
Belt slips.
Belt is off centered.
2.
1.
2.
3.
4.
5.
Plug the Power Cord into an
electrical wall outlet.
Ensure the Power Switch is
flipped to the ON position.
Install the safety tether key
onto the Computer (57).
Reset or have an electrician
replace the breaker in home.
Wait five minutes and then
press the switch back on.
1. Adjust belt tension. See
Adjustments
Belt not tight enough.
1.
Belt hesitates
When stepped
on.
Not plugged in.
Power Switch turned off
Safety tether key not
connected.
House circuit breaker
tripped.
Treadmill circuit breaker
tripped.
Corrections
Not enough lubrication
applied onto the running
deck.
Belt is too tight.
Running belt tension is not
even across the rear roller.
19
1.
Apply silicone lubricant to
the running deck. See
Adjustments & Lubrication
2.
Adjust the belt tension. See
Adjustments & Lubrication
1.
Center the belt. See
Adjustments & Lubrication
MAINTENANCE & TROUBLESHOOTING
Error Codes Cause and Solutions
Fault Code
Cause
Solution
1. Ensure that the Safety Tether Key is installed on the
Computer (57).
SAFE
2.Restart the power after 1 minute and install the Safety
Safety tether key protection Tether Key
3. Computer IC Board damaged, Contact Customer
Service.
1.Restart the power, and retry after 1 minute
Er1
Computer receiving error
signal up to 15 seconds.
2.Ensure the sensor cable is connected perfectly
3.Signal cable or computer IC board damaged,
Discontinue use and contact Customer Service
1. Restart the power and retry after 1 minute. Check if
the input voltage is lower. Use when voltage is normal
Er3
Low Voltage
2.Signal
Cable or power IC board damaged,
Discontinue use and contact Customer Service
1. Restart the power, and retry after 1 minute
1.Motor Cable become loose
Er5
2.Check the motor cable , make sure it is connect
perfectly
2.Motor is blocked
3.Check the motor quality, make sure there is no visible
damage.
3.Motor damaged
4.Ensure the running belt is thoroughly lubricated.
5.Motor or power IC board damaged, Discontinue use
and contact Customer Service
1. Restart the power, and retry after 1 minute
Er7
Power IC board not receiving 2.Ensure that the sensor cable is connected perfectly
signal
3. Signal cable or power IC board damaged, Discontinue
use and contact Customer Service
20
ADJUSTMENTS & LUBRICATION
Belt Adjustment:
The belt tension is properly set before shipping. The belt may come loose during transportation
and/or from use. After prolonged use of the treadmill, the belt will stretch out. If the belt begins
shifting away from the center, turn on the main power switch of the treadmill and let the belt run at a
speed of 1-1.5 MPH. If the belt is shifting to the left, use the 6mm Allen Wrench to turn the left rear
roller adjustment bolt 1/4 turn in a clockwise direction. You should see the belt start to correct its
position by moving back towards the center. Repeat the above procedure until the belt is properly
centered. If the belt begins shifting to the right, turn the right rear roller adjustment bolt 1/4 turn in
a clockwise direction. You should see the belt start to correct itself by moving back towards the
center. Repeat the above procedure until the belt is properly centered. If the belt is slipping during
use, turn off and unplug the treadmill. Using the 6mm Allen wrench provided turn both the left and
right rear roller adjustment bolts 1/4 turn in a clockwise direction, then turn on the main power
switch of treadmill and let the belt run at the speed of 1-1.5 MPH. You should now walk on to the
belt to determine if the belt is still slipping. Repeat the above procedure until the belt no longer slips.
Lubrication:
The treadmill has already been coated with a "Silicone Oil", a non-volatile oil, which lubricates the
running deck. There should be oil already applied in the treadmill when purchased. There will be no
need to re-apply the oil under normal circumstances. To maintain the belt, the oil may be re-applied
once the resistance has been increased and the belt starts rubbing against the running deck. To
re-apply oil onto the treadmill, lift up the belt from the sides, one side at a time. Reach in as close as
you can to the center of the running deck from the sides and apply drips of the oil. Repeat this for
the other side. Allow the silicone oil to 'set' for one minute before using the treadmill.
Attention: Only use "Silicone Oil" lubricants for this equipment. In addition, do not use any other
type of oil; otherwise the treadmill will be damaged. Do not over-lubricate the running deck.
Excess lubricant should be wiped off with a clean towel
21
WARRANTY
MANUFACTURER’S LIMITED WARRANTY
Paradigm Health & Wellness warrants to the original purchaser that this product is free
from defects in material and workmanship when used for the purpose intended, under
the conditions that it has been installed and operated in accordance with Paradigm’s
Owner’s Manual. Paradigm’s obligation under this warranty applies to the following:
COMPONENT LENGTH OF WARRANTY
Structural Frame
1 year
Motor
5 years
All Other Components
90 days
(computer display, electronics, upholstery, foam, ball bearings, pulleys, belts, cables,
wires, shocks, covers, tension, internal mechanism, wheels, pedals, knobs, accessories
and hardware)
Exclusions from Warranty Coverage:
Paradigm does not warrant against and is not responsible for, and no implied warranty shall be deemed to cover,
any product failure, product malfunction, or damages attributable to:
1. Improper installation and/or failure to abide by Paradigm’s installation guidelines;
2. Use of this product beyond normal home use, or in an application for which it was not designed;
3. Cosmetic items such as scratches, dents or discolorations;
4. Damage caused by normal wear and tear, vandalism, accidental or by animals;
5. Any act of Nature (such as fire, flooding, snow, ice, hurricane, earthquake, lightning or other natural disaster),
environmental condition (such as air pollution, mold, mildew, etc.), or staining from foreign substances (such as
dirt, grease, oil, etc.);
6. Normal weathering due to exposure to sunlight, weather and atmosphere which can cause colored surfaces to,
among other things, flake, chalk, or accumulate dirt or stains; or
7. Improper operation, alteration, handling, storage, abuse or neglect of the products.
Paradigm, using its sole discretion, will either repair or replace free of charge any part(s)
proven to be defective under normal home use. Any repair or replacement shall provide
no new warranty coverage, but shall retain only the remaining portion of the original
product’s warranty. This warranty is offered only to the original purchaser and is not
transferable. Proof of original purchase is required.
Ordering Replacement Parts
Replacement parts can be ordered by emailing our customer service department:
Service@paradigmhw.com
Open Daily 8:00 AM - 5:00 PM (PST).
When ordering replacement parts please have the following information ready:
1. Owner’s Manual
2. Model Number
3. Description of Parts
4. Part Number
5. Date of Purchase
22
PARTS REQUEST FORM
Paradigm Health & Wellness, Inc.
EMAIL THIS FORM WITH YOUR RECEIPT OF PURCHASE TO
Service@paradigmhw.com *
NAME:_____________________________________________________________________________________
ADDRESS:__________________________________________________________________________________
CITY:________________________ STATE:_____________ ZIP:_______________________________________
TELEPHONE: (Day)__________________________________________________________________________
(Night)_________________________________________________________________________
SERIAL#:___________________________________________________________________________________
MODEL#:___________________________________________________________________________________
PURCHASE DATE:___________________________________________________________________________
PLACE OF PURCHASE:_______________________________________________________________________
PART #
DESCRIPTION
“YOUR ORDER WILL BE PROCESSED WITHIN 3 BUSINESS DAYS”
* This form can also be faxed in Fax #: 626-810-2166
23
QTY
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