User's Guide
NPD5119-05 EN
User's Guide
Copyright
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. The
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2014 Seiko Epson Corporation. All rights reserved.
The contents of this manual and the specifications of this product are subject to change without notice.
2
User's Guide
Trademarks
Trademarks
❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
®
❏ EPSON Scan software is based in part on the work of the Independent JPEG Group.
❏ libtiff
Copyright © 1988-1997 Sam Leffler
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics
may not be used in any advertising or publicity relating to the software without the specific, prior written
permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏ Microsoft , Windows , and Windows Vista are registered trademarks of Microsoft Corporation.
®
®
®
❏ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple
Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
❏ Apple Chancery, Chicago, Geneva, Hoefler Text, Monaco and New York are trademarks or registered
trademarks of Apple Inc.
❏ Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.
❏ Monotype is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark
Office and may be registered in certain jurisdictions.
❏ Albertus, Arial, Gill Sans, Joanna and Times New Roman are trademarks of The Monotype Corporation.
❏ ITC Avant Garde, ITC Bookman, ITC Lubalin, ITC Mona Lisa Recut, ITC Symbol, ITC Zapf-Chancery, and
ITC Zapf Dingbats are trademarks of International Typeface Corporation registered in the United States Patent
and Trademark Office and may be registered in certain jurisdictions.
❏ Clarendon, Helvetica, New Century Schoolbook, Optima, Palatino, Stempel Garamond, Times and Univers are
registered trademarks of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions,
exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger
Druckmaschinen AG.
❏ Wingdings is a registered trademark of Microsoft Corporation in the United States and other countries.
❏ Antique Olive is a registered trademark of Marcel Olive and may be registered in certain jurisdictions.
❏ Adobe SansMM, Adobe SerifMM, Carta, and Tekton are registered trademarks of Adobe Systems Incorporated.
❏ Marigold and Oxford are trademarks of AlphaOmega Typography.
❏ Coronet is a registered trademark of Ludlow Type Foundry.
❏ Eurostile is a trademark of Nebiolo.
3
User's Guide
Trademarks
❏ Bitstream is a registered trademark of Bitstream Inc. registered in the United States Patent and Trademark
Office and may be registered in certain jurisdictions.
❏ Swiss is a trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be
registered in certain jurisdictions.
❏ PCL is the registered trademark of Hewlett-Packard Company.
❏ Adobe, Adobe Reader, PostScript3, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated,
which may be registered in certain jurisdictions.
❏ Getopt
Copyright © 1987, 1993, 1994 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that
the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following
disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
4. Neither the name of the University nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN
ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
❏ Arcfour
This code illustrates a sample implementation of the Arcfour algorithm.
Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that
this copyright notice and disclaimer are retained.
THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS
OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY
THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
❏ microSDHC Logo is a trademark of SD-3C, LLC.
Note: microSDHC is built into the product and cannot be removed.
4
User's Guide
Trademarks
❏ Intel is a registered trademark of Intel Corporation.
®
❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
5
User's Guide
Contents
Contents
Copyright
Loading Paper
Paper Handling Precautions. . . . . . . . . . . . . . . . . . 39
Available Paper and Capacities. . . . . . . . . . . . . . . . 40
List of Paper Types. . . . . . . . . . . . . . . . . . . . . . . 42
Loading Paper in the Paper Cassette. . . . . . . . . . . . 43
Loading Paper in the Rear Paper Feed. . . . . . . . . . . 45
Trademarks
About This Manual
Introduction to the Manuals. . . . . . . . . . . . . . . . . . 10
Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . 10
Descriptions Used in this Manual. . . . . . . . . . . . . . 11
Operating System References. . . . . . . . . . . . . . . . . 11
Placing Originals
Available Originals for the ADF. . . . . . . . . . . . . . . 48
Placing Originals on the ADF. . . . . . . . . . . . . . . . . 48
Placing Originals on the Scanner Glass. . . . . . . . . . 50
Important Instructions
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . 12
Printer Advisories and Warnings. . . . . . . . . . . . . . 13
Advisories and Warnings for Setting Up/
Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . 13
Advisories and Warnings for Using the
Printer with a Wireless Connection. . . . . . . . . . . 14
Advisories and Warnings for Using the
Touchscreen. . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Protecting Your Personal Information. . . . . . . . . . . 14
Managing Contacts
Registering Contacts. . . . . . . . . . . . . . . . . . . . . . . 52
Registering Grouped Contacts. . . . . . . . . . . . . . . . 52
Registration and Backup of Contacts Using a
Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Printing
Printing from the Control Panel. . . . . . . . . . . . . . . 54
Printing from a Computer. . . . . . . . . . . . . . . . . . . 54
Authenticating Users in the Printer Driver
when User Feature Restriction Is Enabled (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 54
Printing Basics - Windows. . . . . . . . . . . . . . . . . 55
Printing Basics - Mac OS X. . . . . . . . . . . . . . . . .56
Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .58
Printing Several Pages on One Sheet. . . . . . . . . . 61
Printing to Fit the Paper Size. . . . . . . . . . . . . . . .62
Printing Multiple Files Together (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 63
Enlarged Printing and Making Posters (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 64
Printing Using Advanced Features. . . . . . . . . . . 70
Printing Using a PostScript Printer Driver. . . . . . . . 72
Printing Using a PostScript Printer Driver Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Printing Using a PostScript Printer Driver Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Setting Items for the PostScript Printer Driver. . . 77
Printing from Smart Devices. . . . . . . . . . . . . . . . . 77
Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 77
Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . 79
Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . 79
Administrator Settings
Locking the Printer Settings Using an
Administrator's Password. . . . . . . . . . . . . . . . . . . . 15
Unlocking the Printer Settings. . . . . . . . . . . . . . . . 15
User Feature Restrictions. . . . . . . . . . . . . . . . . . . . 15
Printer Basics
Part Names and Functions. . . . . . . . . . . . . . . . . . . 17
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Buttons and Lights. . . . . . . . . . . . . . . . . . . . . . . 20
Icons Displayed on the LCD Screen. . . . . . . . . . .21
Icons Displayed on the Software Keyboard of
the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . 22
Menu Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Copy Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Scan Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Fax Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Memory Device Mode. . . . . . . . . . . . . . . . . . . . 27
Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Contacts Mode. . . . . . . . . . . . . . . . . . . . . . . . . 37
Presets Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Status Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . .38
6
User's Guide
Contents
Canceling Printing - Printer Button. . . . . . . . . . .79
Canceling Printing - Status Menu. . . . . . . . . . . . 79
Canceling Printing - Windows. . . . . . . . . . . . . . 80
Canceling Printing - Mac OS X. . . . . . . . . . . . . . 80
Checking the Status of the Remaining Ink
and the Maintenance Box - Mac OS X. . . . . . . . 113
Ink Supply Unit Codes. . . . . . . . . . . . . . . . . . . . . 114
Ink Supply Unit Handling Precautions. . . . . . . . . .114
Replacing Ink Supply Units. . . . . . . . . . . . . . . . . . 116
Maintenance Box Code. . . . . . . . . . . . . . . . . . . . .119
Maintenance Box Handling Precautions. . . . . . . . 120
Replacing a Maintenance Box. . . . . . . . . . . . . . . . 120
Temporarily Printing with Black Ink. . . . . . . . . . . 121
Temporarily Printing with Black Ink - Windows 122
Temporarily Printing with Black Ink Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Conserving Black Ink when the Black Ink Is
Low (for Windows Only). . . . . . . . . . . . . . . . . . . 124
Copying
Scanning
Scanning Using the Control Panel. . . . . . . . . . . . . .82
Scanning to an Email. . . . . . . . . . . . . . . . . . . . . 82
Scanning to a Network Folder or FTP Server. . . . 83
Scanning to a Memory Device. . . . . . . . . . . . . . 83
Scanning to the Cloud. . . . . . . . . . . . . . . . . . . . 84
Scanning Using Document Capture Pro (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 84
Scanning to a Computer (WSD). . . . . . . . . . . . . 85
Scanning from a Computer. . . . . . . . . . . . . . . . . . .85
Authenticating Users when Using Access
Control in EPSON Scan (for Windows Only). . . .85
Scanning in Office Mode. . . . . . . . . . . . . . . . . . 86
Scanning in Professional Mode. . . . . . . . . . . . . . 87
Scanning from Smart Devices. . . . . . . . . . . . . . . . . 89
Improving Print and Scan Quality
Checking and Cleaning the Print Head. . . . . . . . . 125
Checking and Cleaning the Print Head Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .125
Checking and Cleaning the Print Head Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Checking and Cleaning the Print Head Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Running Power Ink Flushing. . . . . . . . . . . . . . .126
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . 127
Aligning the Print Head - Control Panel. . . . . . 127
Aligning the Print Head - Windows. . . . . . . . . .128
Aligning the Print Head - Mac OS X. . . . . . . . . 128
Improving Horizontal Streaks. . . . . . . . . . . . . . . . 129
Cleaning the Paper Path for Ink Smears. . . . . . . . .129
Cleaning the Paper Path for Paper Feeding
Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Cleaning the ADF. . . . . . . . . . . . . . . . . . . . . . . . 130
Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . .132
Faxing
Setting Up a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . .91
Connecting to a Phone Line. . . . . . . . . . . . . . . . 91
Making Basic Fax Settings. . . . . . . . . . . . . . . . . 94
Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Basic Fax Sending Operations. . . . . . . . . . . . . . .97
Various Ways of Sending Faxes. . . . . . . . . . . . . . 99
Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . 102
Setting Receiving Mode. . . . . . . . . . . . . . . . . . 102
Various Ways of Receiving Faxes. . . . . . . . . . . . 103
Saving and Forwarding Received Faxes. . . . . . . 105
Using Other Faxing Features. . . . . . . . . . . . . . . . .109
Printing Fax Report and List. . . . . . . . . . . . . . . 109
Setting Security for Faxing. . . . . . . . . . . . . . . . 110
Checking Fax Jobs. . . . . . . . . . . . . . . . . . . . . . 111
Applications and Network Service
Information
Epson Connect Service. . . . . . . . . . . . . . . . . . . . . 134
Web Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Running Web Config on a Web Browser. . . . . . 134
Running Web Config on Windows. . . . . . . . . . 135
Running Web Config on Mac OS X. . . . . . . . . . 135
Necessary Applications. . . . . . . . . . . . . . . . . . . . .136
Windows Printer Driver. . . . . . . . . . . . . . . . . . 136
Mac OS X Printer Driver. . . . . . . . . . . . . . . . . 137
EPSON Scan (Scanner Driver). . . . . . . . . . . . . 138
Document Capture Pro (for Windows Only). . . 139
Replacing Ink Supply Units and Other
Consumables
Checking the Status of the Remaining Ink and
the Maintenance Box. . . . . . . . . . . . . . . . . . . . . . 113
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . 113
Checking the Status of the Remaining Ink
and the Maintenance Box - Windows. . . . . . . . .113
7
User's Guide
Contents
PC-FAX Driver (Fax Driver). . . . . . . . . . . . . . . 139
FAX Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . 140
E-Web Print (for Windows Only). . . . . . . . . . . 140
EPSON Software Updater. . . . . . . . . . . . . . . . . 141
EpsonNet Config. . . . . . . . . . . . . . . . . . . . . . . 141
Uninstalling Applications. . . . . . . . . . . . . . . . . . . 141
Uninstalling Applications - Windows. . . . . . . . .141
Uninstalling Applications - Mac OS X. . . . . . . . 142
Installing Applications. . . . . . . . . . . . . . . . . . . . . 143
Installing a PostScript Printer Driver. . . . . . . . . 143
Installing the Epson Universal Printer Driver
(for Windows Only). . . . . . . . . . . . . . . . . . . . . 146
Updating Applications and Firmware. . . . . . . . . . 146
Printer Does Not Print While Using
PostScript Printer Driver. . . . . . . . . . . . . . . . . 167
Printer Does Not Print Correctly While
Using PostScript Printer Driver. . . . . . . . . . . . . 167
Print Quality Is Poor While Using PostScript
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 167
Printing Is Too Slow While Using PostScript
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 167
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 167
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 168
Scan Quality Is Poor. . . . . . . . . . . . . . . . . . . . . 168
Characters Are Blurred. . . . . . . . . . . . . . . . . . .169
An Image of the Reverse Side of the Original
Appears in the Scanned Image. . . . . . . . . . . . . 169
Moiré (Cross-Hatch) Patterns Appear in the
Scanned Image. . . . . . . . . . . . . . . . . . . . . . . . .169
Scanning Area or Direction Is Not Correct. . . . 170
The Scanned Image Problem Could Not be
Cleared. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 170
Thumbnail Preview Does Not Work Properly. . .170
Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 171
Scanning Stops when Scanning to PDF/
Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Problems when Sending and Receiving Faxes. . . . .171
Cannot Send or Receive Faxes. . . . . . . . . . . . . .171
Cannot Send Faxes. . . . . . . . . . . . . . . . . . . . . . 172
Cannot Send Faxes to a Specific Recipient. . . . . 173
Cannot Send Faxes at a Specified Time. . . . . . . 173
Cannot Receive Faxes. . . . . . . . . . . . . . . . . . . . 173
Memory Full Error Occurs. . . . . . . . . . . . . . . . 174
Sent Fax Quality Is Poor. . . . . . . . . . . . . . . . . . 174
Faxes Are Sent at the Wrong Size. . . . . . . . . . . .175
Received Fax Quality Is Poor. . . . . . . . . . . . . . .175
Received Faxes Are Not Printed. . . . . . . . . . . . 175
Other Faxing Problems. . . . . . . . . . . . . . . . . . . . .175
Cannot Make Calls on the Connected
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Answering Machine Cannot Answer Voice
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong. . . . . . 176
Cannot Forward Received Documents to
Email Addresses. . . . . . . . . . . . . . . . . . . . . . . .176
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 176
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Operation Sounds Are Loud. . . . . . . . . . . . . . . 176
The Date and Time Are Incorrect. . . . . . . . . . . 177
Memory Device Is not Recognized. . . . . . . . . . 177
Cannot Save Data to a Memory Device. . . . . . . 177
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . .148
Checking Messages on the LCD Screen. . . . . . . 148
Error Code on the Status Menu. . . . . . . . . . . . . 149
Checking the Printer Status - Windows. . . . . . . 154
Checking Printer Status - Mac OS X. . . . . . . . . 154
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 154
Removing Jammed Paper from the Front Cover 154
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Removing Jammed Paper from the Paper
Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Removing Jammed Paper from Rear Cover. . . . 157
Removing Jammed Paper from the ADF. . . . . . 158
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 160
Original Does Not Feed in the ADF. . . . . . . . . .161
Power and Control Panel Problems. . . . . . . . . . . . 161
Power Does Not Turn On. . . . . . . . . . . . . . . . . 161
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 161
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 161
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . 161
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 162
Print Quality Is Poor. . . . . . . . . . . . . . . . . . . . 162
Copy Quality Is Poor. . . . . . . . . . . . . . . . . . . . 164
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . 164
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 164
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 165
Printed Characters Are Incorrect or Garbled. . . 165
The Printed Image Is Inverted. . . . . . . . . . . . . . 166
The Printout Problem Could Not be Cleared. . . 166
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . . . 166
PostScript Printer Driver Problems. . . . . . . . . . . . 167
8
User's Guide
Contents
Forgot Your Password. . . . . . . . . . . . . . . . . . . .177
Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 177
Appendix
Technical Specifications. . . . . . . . . . . . . . . . . . . . 178
Printer Specifications. . . . . . . . . . . . . . . . . . . . 178
Scanner Specifications. . . . . . . . . . . . . . . . . . . 178
Interface Specifications. . . . . . . . . . . . . . . . . . . 179
Fax Specifications. . . . . . . . . . . . . . . . . . . . . . .179
Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 180
Ethernet Specifications. . . . . . . . . . . . . . . . . . . 180
Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 180
Supported Third Party Services. . . . . . . . . . . . . 181
External USB Device Specifications. . . . . . . . . . 181
Supported Data Specifications. . . . . . . . . . . . . .181
Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Electrical Specifications. . . . . . . . . . . . . . . . . . 182
Environmental Specifications. . . . . . . . . . . . . . 183
System Requirements. . . . . . . . . . . . . . . . . . . . 183
Font Information. . . . . . . . . . . . . . . . . . . . . . . . . 184
Available Fonts for PostScript. . . . . . . . . . . . . . 184
Available Fonts for PCL 5 (Bitstream). . . . . . . . 185
Available Fonts for PCL 6 (Bitstream). . . . . . . . 187
Available Fonts for PCL (URW). . . . . . . . . . . . 188
List of Symbol Sets. . . . . . . . . . . . . . . . . . . . . . 190
Regulatory Information. . . . . . . . . . . . . . . . . . . . 198
Standards and Approvals. . . . . . . . . . . . . . . . . 198
Restrictions on Copying. . . . . . . . . . . . . . . . . . 199
Transporting the Printer. . . . . . . . . . . . . . . . . . . . 199
Accessing an External USB Device From a
Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Using an Email Server. . . . . . . . . . . . . . . . . . . . . 203
Configuring an Email Server. . . . . . . . . . . . . . .203
Email Server Setting Items. . . . . . . . . . . . . . . . 204
Checking an Email Server Connection. . . . . . . 205
Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 205
Technical Support Web Site. . . . . . . . . . . . . . . .205
Contacting Epson Support. . . . . . . . . . . . . . . . 205
9
User's Guide
About This Manual
About This Manual
Introduction to the Manuals
The latest versions of the following manuals are available from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
❏ Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer. This manual may not be included
depending on model and region.
❏ Start Here (paper manual)
Provides you with information on setting up the printer and installing the software.
❏ User's Guide (PDF manual)
This manual. Provides instructions on using the printer, replacing ink supply units, maintenance, and solving
problems.
❏ Network Guide (PDF manual)
Provides information on network settings and solving problems when using the printer on a network.
❏ Administrator's Guide (PDF manual)
Provides network administrators with information on management and printer settings.
As well as the manuals above, check the various types of help information available from the printer itself or from
the applications.
Marks and Symbols
! Caution:
Instructions that must be followed carefully to avoid bodily injury.
c Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Instructions containing useful tips and restrictions on printer operation.
& Related Information
Links to related sections.
10
User's Guide
About This Manual
Descriptions Used in this Manual
❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac
OS X v10.9.x. The content displayed on the screens varies depending on the model and situation.
❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences
depending on the model, the method of operation is the same.
❏ Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP",
"Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows
Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is
used to refer to all versions.
❏ Microsoft Windows 8.1 operating system
®
®
®
®
❏ Microsoft Windows 7 operating system
®
®
❏ Microsoft Windows Vista operating system
®
®
❏ Microsoft Windows XP operating system
®
®
❏ Microsoft Windows XP Professional x64 Edition operating system
®
®
❏ Microsoft Windows Server 2012 R2 operating system
®
®
❏ Microsoft Windows Server 2012 operating system
®
®
❏ Microsoft Windows Server 2008 R2 operating system
®
®
❏ Microsoft Windows Server 2008 operating system
®
®
❏ Microsoft Windows Server 2003 R2 operating system
®
®
❏ Microsoft Windows Server 2003 operating system
®
®
❏ Microsoft Windows 8 operating system
Mac OS X
In this manual, "Mac OS X v10.9.x" refers to "OS X Mavericks" and "Mac OS X v10.8.x" refers to "OS X Mountain
Lion". Additionally, "Mac OS X" is used to refer to "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x",
"Mac OS X v10.6.x", and "Mac OS X v10.5.8".
11
User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in fire or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specifically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
affect the operation of cardiac pacemakers.
❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with
water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.
❏ Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
❏ Do not use a telephone to report a gas leak in the vicinity of the leak.
❏ The printer is heavy and should not be lifted or carried by less than two people. When lifting the printer, two or
more people should assume the correct positions as shown below.
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User's Guide
Important Instructions
❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after
a thorough flushing, see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not disassemble the ink supply unit and the maintenance box; otherwise ink may get into your eyes or on
your skin.
❏ Do not shake ink supply units too vigorously; otherwise ink may leak from the ink supply units.
❏ Keep ink supply units and maintenance box out of the reach of children.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up/Using the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The
printer will not operate properly if it is tilted at an angle.
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Allow space above the printer so that you can fully raise the document cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
13
User's Guide
Important Instructions
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white flat cable inside the printer.
❏ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause
fire.
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Be careful not to trap your fingers when closing the document cover.
❏ Do not press too hard on the scanner glass when placing the originals.
❏ Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet
until the P light stops flashing.
❏ Before transporting the printer, make sure that the print head is in the home (far right) position, and the ink
supply units are removed.
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏ Radio waves from this printer may negatively affect the operation of automatically controlled devices such as
automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Advisories and Warnings for Using the Touchscreen
❏ The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. These are normal and do not indicate that it is damaged in any way.
❏ Only use a dry, soft cloth for cleaning. Do not use liquid or chemical cleaners.
❏ The exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
❏ Press the touchscreen gently with your finger. Do not press force or operate with your nails.
❏ Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting Setup > System Administration > Restore Default Settings > Clear All Data and Settings
on the control panel.
14
User's Guide
Administrator Settings
Administrator Settings
Locking the Printer Settings Using an Administrator's
Password
You can set an administrator's password to lock the printer settings so that they cannot be changed by other users.
You can lock the following settings.
❏ System Administration
❏ Eco Mode
❏ Presets
❏ Contacts
You cannot change settings without entering the password. This password is also required when you make settings
using Web Config or EpsonNet Config.
c Important:
Do not forget the password. If you forget the password, contact Epson support.
1.
Enter Setup from the home screen.
2.
Select Admin Settings > Admin Password.
3.
Select Register, and then enter a password.
4.
Enter the password again.
5.
Select Lock Setting, and then enable it.
Unlocking the Printer Settings
1.
Enter Setup from the home screen.
2.
Select Admin Settings.
3.
Enter the administrator's password.
4.
Select Lock Setting, and then disable it.
User Feature Restrictions
Note:
Mac OS X is not supported.
The administrator can restrict printer features for individual users. To use a restricted feature, the user has to enter
an ID and password on the control panel. Use this feature to prevent misuse of the printer.
15
User's Guide
Administrator Settings
Use Web Config to configure restriction settings on a computer. See the Administrator's Guide for more details.
After configuring settings on the computer, enable the user restriction feature on the printer. Select Setup > System
Administration > Security Settings > Access Control from the home screen, and then enable it.
16
User's Guide
Printer Basics
Printer Basics
Part Names and Functions
A
ADF (Automatic Document Feeder) cover
Open when removing jammed originals in the ADF.
B
ADF edge guide
Feeds originals straight into the printer. Slide to the
edge of the originals.
C
ADF input tray
Feeds originals automatically.
D
ADF output tray
Holds originals ejected from the ADF.
E
Ink cases
Insert the ink supply units.
F
Paper cassette 1, Paper cassette 2
Loads paper.
G
Paper cassette cover
Attach to paper cassette 2.
17
User's Guide
Printer Basics
A
Edge guides
Feeds the paper straight into the printer. Slide to the
edges of the paper.
B
Paper support
Supports loaded paper.
C
Feeder guard
Prevents foreign substance from entering the printer.
Usually keep this guard closed.
D
Rear paper feed
Loads paper.
E
Output tray
Holds the ejected paper.
F
Edge guides
Feeds the paper straight into the printer. Slide to the
edges of the paper.
G
Paper cassette
Loads paper.
18
User's Guide
Printer Basics
A
Document cover
Blocks external light while scanning.
B
Scanner glass
Scans placed originals.
C
Control Panel
Operates the printer.
D
External interface USB port
Connects memory devices.
E
Print head
Fires ink.
F
Front cover
Open when removing jammed paper inside the printer.
A
Rear cover
Open when replacing the maintenance box, or
removing jammed paper.
B
AC inlet
Connects the power cord.
19
User's Guide
Printer Basics
C
LINE port
Connects a phone line.
D
EXT. port
Connects external phone devices.
E
USB port
Connects a USB cable.
F
LAN port
Connects a LAN cable.
G
Service USB port
USB port for future use.
Do not remove the sticker.
Control Panel
Buttons and Lights
A
Turns the printer on or off.
Unplug the power cord when the power light is off.
B
Displays the home screen.
C
Pauses the current job and allows you to interrupt another job. Press this button again to
restart a paused job.
D
Returns the current settings to their previous status.
E
Stops the current operation.
F
-
Displays menus and messages. Touch the LCD screen to select a menu, and scroll by swiping.
G
Returns to the previous screen.
H
Displays the Status Menu. You can check the printer's status and job history.
The error light on the left flashes or turns on when an error occurs.
The data light on the right flashes when the printer is processing data. It turns on when there
are queued jobs.
I
0-9
Enters numbers, characters, and symbols.
,
J
c
Clears number settings such as the number of copies.
20
User's Guide
Printer Basics
K
Starts printing, copying, scanning, and faxing in black and white.
L
Starts printing, copying, scanning, and faxing in color.
Icons Displayed on the LCD Screen
The following icons are displayed on the LCD screen depending on the printer's status. Press the network icon to
check the current network settings and make Wi-Fi settings.
Press this icon to view operating instructions such as how to load paper, and how to place
originals.
Turns on when originals are placed in the ADF.
Turns on when ink is running low or the maintenance box is nearly full. Press the button,
and then select Printer Information to check the status.
Turns on when ink is expended or the maintenance box is full. Press the button, and then
select Printer Information to check the status.
Turns on when received documents that have not yet been read, printed, or saved, are
stored in the product's memory.
Turns on while the printer is receiving or sending faxes.
Indicates fax memory usage.
Indicates that the fax memory is full.
Indicates the number of unprocessed or unread received faxes. This icon is displayed on
the fax mode icon. When the number of faxes exceeds 10, the icon changes to 10+. For
more details, see the section that describes the display when a received fax has not been
processed.
Indicates that the printer is connecting to a wireless (Wi-Fi) or wired (Ethernet) network.
Turns on while the printer is connected to a wired (Ethernet) network.
Turns on while the printer is connected to a wireless (Wi-Fi) network. The number of bars
indicates the signal strength of the connection. The more bars there are, the stronger the
connection.
Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the
printer is searching for a wireless (Wi-Fi) network connection.
21
User's Guide
Printer Basics
Indicates that the printer is connected to a wireless (Wi-Fi) network in Ad Hoc mode.
Indicates that the printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct mode.
Indicates that the printer is connected to a wireless (Wi-Fi) network in Simple AP mode.
Indicates that the user restriction feature is enabled. Press this icon to log in to the printer.
You need to enter a user name and password. Contact your printer administrator for login
information.
Indicates that a user with access permission has logged in.
Related Information
& “Notification of Unprocessed Received Faxes” on page 111
& “Memory Full Error Occurs” on page 174
Icons Displayed on the Software Keyboard of the LCD Screen
You can enter characters and symbols by using the software keyboard screen when you register a contact, make
network settings, and so on. The following icons are displayed on the software keyboard screen.
Note:
Available icons vary depending on the setting item.
Switches between upper case and lower case.
Switches the character type.
123#: Enters numbers and symbols.
ABC: Enters letters.
ÁÄÂ: Enters special characters such as umlauts and accents.
Changes the keyboard layout.
Enters a space.
Deletes a character to the left.
Enters a character.
Enters a hyphen (-) on the fax number entry screen.
22
User's Guide
Printer Basics
Menu Options
Copy Mode
Note:
❏ Available menus vary depending on the layout you selected.
❏ Press Settings to display hidden setting menus.
Menu
Settings and Explanations
Number of copies
Enter the number of copies.
Layout
With Border
Copies with a border around the edges.
2-up
Copies multiple page originals onto one sheet.
4-up
When placing originals in the ADF, insert them into the feeder from the top or
left edge.
Load vertical originals as shown below, and select Portrait from Document
Orientation.
Load vertical originals as shown below, and select Landscape from
Document Orientation.
ID Card
Scans both sides of an ID card and copies onto one side of A4 size paper.
Document Size
Select the size of your original.
Zoom
Enlarges or reduces the original.
Select Auto Fit Page to fit to the paper size of the selected paper source.
Paper Source
Select the paper source that you want to use.
Feeds paper automatically using the Paper Setup settings made when you loaded the paper.
Select the paper size and paper type you loaded when Rear Paper Feed is selected.
2-Sided
Select 2-sided layout.
Select a layout, press Advanced, and then select the binding position of your original and the paper.
Document
Orientation
Select the orientation of your original.
Quality
Select the type of your original.
Text: Provides faster printing, but the printouts may be faint.
Photo: Provides higher quality printing, but the printing speed may be slower.
Density
Set the density of your copies.
23
User's Guide
Printer Basics
Menu
Settings and Explanations
Layout Order
Select the copy layout for multiple pages when you have selected 2-up or 4-up as the Layout
setting.
Remove Shadow
Removes shadows that appear in the center of copies when copying a booklet or that appear around
copies when copying thick paper.
Remove Punch
Holes
Removes the binding holes when copying.
Collate Copy
Prints multiple copies of multiple originals collated in order and sorts them into sets.
Dry Time
Select the drying time.
Advanced Settings
Adjust image settings such as contrast and saturation.
Scan Mode
Email
Menu
Settings and Explanations
Contacts
Select email addresses to send the scanned image from the contacts list.
Format
Select the format in which to save the scanned image. When you select TIFF (Single Page) or TIFF
(Multi Page), only monochrome scanning is available.
Menu
Email Settings
Subject: Enter a subject for the email.
Filename Prefix: Enter a prefix for the name of the file to be sent.
Basic Settings
See the list of menus in Settings.
Scan Report
Prints a history that shows when and to which email address scanned files
have been sent.
Network Folder/FTP
Menu
Settings and Explanations
Contacts
Select a folder in which to save the scanned image from the contact list. You do not need to make
location settings when you have selected a folder from the contacts list.
Location
Communication
Mode
Select the communication mode.
Location
Enter a folder path in which to save the scanned image.
User Name
Enter a user name for the specified folder.
Password
Enter a password for the specified folder.
Connection Mode
Select the connection mode.
Port Number
Enter a port number.
Format
Select the format in which to save the scanned image. When you select TIFF (Single Page), only
monochrome scanning is available.
24
User's Guide
Printer Basics
Menu
Settings and Explanations
Menu
File Settings
Enter a prefix for the file name in Filename Prefix.
Basic Settings
See the list of menus in Settings.
Scan Report
Prints a history that shows when and to which folder the scanned files have
been sent.
Memory Device
Menu
Settings and Explanations
Format
Select the format in which to save the scanned image. When you select TIFF (Multi Page), only
monochrome scanning is available.
Settings
See the list of menus in Settings.
Cloud
Menu
Settings and Explanations
Format
Select the format in which to save the scanned image.
Settings
See the list of menus in Settings.
Document Capture Pro
This menu has no setting item.
Computer (WSD)
This menu has no setting item.
Settings
Note:
Available menus vary depending on the destination type, such as email or folder, and the format in which scanned images
are saved.
Menu
Settings and Explanations
Resolution
Select the scanning resolution.
Scan Area
Select the scan area.
Auto Cropping: Crops the white space around the text or image when scanning.
Max Area: Scans at the maximum scan area of the scanner glass or the ADF.
2-Sided
Scans both sides of the original. When performing 2-sided scanning, select Binding Direction and
then select the binding position of the original.
Document Type
Select the type of your original.
Density
Select the contrast of the scanned image.
25
User's Guide
Printer Basics
Menu
Settings and Explanations
Document
Orientation
Select the orientation of your original.
Compression Ratio
Select how much to compress the scanned image.
PDF Settings
When you have selected PDF as the save format setting, use these settings to protect PDF files.
Document Open Password: Creates a PDF file that requires a password when opening.
Permissions Password: Creates a PDF file that requires a password when printing or editing.
Attached File Max
Size
Select the maximum file size that can be attached to the email.
Fax Mode
From the home screen, select Fax > Menu. You can access some of the setting menus directly from the Fax screen.
Menu
Settings and Explanations
Fax Send Settings
Resolution
Select the resolution of the outgoing fax.
Select Photo for originals that contain both text and photo images.
Density
Set the density of the outgoing fax.
Document Size
(Glass)
Select the size and orientation of the original you placed on the scanner
glass.
ADF 2-Sided
When sending a monochrome fax, both sides of the original placed in the
ADF are scanned.
Direct Send
See the pages that describe these features for more details.
Priority Send
Continuous Scan
from ADF
Transmission
Report
Send Fax Later
Prints a transmission report automatically after you send a fax. Select Print
on Error to print a report only when an error occurs.
See the pages that describe these features for more details.
Polling Receive
Polling Send
Store Fax Data
26
User's Guide
Printer Basics
Menu
Settings and Explanations
Fax Report
Fax Settings List
Prints the current fax settings.
Fax Log
Prints a transmission report automatically after you send a fax. You can set to
print this report automatically using the following menu.
Setup > System Administration > Fax Settings > Output Settings > Fax
Log Auto Print
Last Transmission
Prints a report for the previous fax that was sent or received through polling.
Stored Fax
Documents
Prints a list of fax documents stored in the printer’s memory, such as
unfinished jobs.
Protocol Trace
Prints a detailed report for the previous fax that was sent or received.
Related Information
& “Sending Many Pages of a Monochrome Document (Direct Send)” on page 101
& “Sending a Fax Preferentially (Priority Send)” on page 101
& “Sending Different Size Documents Using ADF (Continuous Scan from ADF)” on page 102
& “Sending Faxes at a Specified Time (Send Fax Later)” on page 100
& “Receiving Faxes by Polling (Polling Receive)” on page 104
& “Sending Faxes on Demand (Polling Send)” on page 101
& “Storing a Fax Without Specifying a Recipient (Store Fax Data)” on page 100
Memory Device Mode
Note:
Memory device is a generic name for external USB devices such as USB flash drives.
File format
Menu
Settings and Explanations
JPEG
Select the file format of the file you want to print.
TIFF
PDF
Settings
Note:
Available menus vary depending on the selected file format.
Menu
Settings and Explanations
Number of
printouts
Enter the number of printouts.
27
User's Guide
Printer Basics
Menu
Settings and Explanations
Settings
Paper Source
Select the paper source that you want to use.
Quality
Select the print quality.
If you select Best, the printing speed may be slower.
Date
Select the format of the date on the printouts.
Fit Frame
Crops the top and bottom edges of the image to fit in the selected paper size.
Turning this off causes margins to appear on the left and right side of the
image.
Bidirectional
Select which side to fire ink when the print head moves. Turn this on under
normal usage.
Enabled: Prints when the print head moves in both directions.
Disabled: Prints only when the print head moves in one direction. Print
quality improves, but the printing speed is slow.
2-Sided
Select 2-sided layout.
Print Order
Last Page on Top: Prints from the first page of a file.
First Page on Top: Prints from the last page of a file.
Image Adjustments
Enhance
Select the image correction method.
On: Enhances the image automatically by using Epson's unique image
analysis and image processing technology.
P.I.M.: Adjusts the image by using your camera's PRINT Image Matching or Exif
Print information.
Fix Red-Eye
Fixes red-eye in photos.
Corrections are not applied to the original file, only to the printouts.
Depending on the type of photo, parts of the image other than the eyes may
be corrected.
Options
Select Images
Select All Images selects all of the images on the memory device.
Select Group
Select this menu to select another group.
Setup Mode
Menu
Settings and Explanations
Ink Levels
Displays the approximate levels of the ink and the maintenance box.
When an ! icon is displayed, the ink is running low or the maintenance box is nearly full.
When a x icon is displayed, the ink is expended or the maintenance box is full.
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User's Guide
Printer Basics
Menu
Settings and Explanations
Maintenance
Print Head Nozzle
Check
Prints a pattern to check if the print head nozzles are clogged.
Print Head
Cleaning
Cleans clogged nozzles in the print head.
Print Head
Alignment
Adjusts the print head to improve print quality.
Run Vertical Alignment if your printouts look blurry.
Run Horizontal Alignment if your printouts contain horizontal banding at
regular intervals.
Run Ruled Line Alignment if text and lines are misaligned.
Improve Horizontal
Streaks
Use this feature if your printouts contain horizontal banding after trying Print
Head Cleaning and Horizontal Alignment.
This feature provides more accurate adjustment than Horizontal Alignment.
Thick Paper
Reduces ink smearing when printing. Enable this feature only when you see
ink smearing on your printouts because it may lower the printing speed.
Paper Guide
Cleaning
Use this feature to feed paper for cleaning when there are ink stains on the
internal rollers or a paper feed problem has occurred.
Paper Setup
Select the paper size and paper type you loaded in the paper source.
Print Status Sheet
Configuration
Status Sheet
Prints an information sheet showing the current printer status and settings.
Supply Status
Sheet
Prints an information sheet showing the status of consumables.
Usage History
Sheet
Prints an information sheet showing the usage history of the printer.
PS3 Status Sheet
Prints an information sheet when you use this printer as a PostScript printer.
PS3 Font List
Prints a list of fonts that are available for a PostScript printer.
PCL Font List
Prints a list of fonts that are available for a PCL printer.
Wi-Fi/Network
Status
Displays or prints the current network settings.
Network Status
Wi-Fi Direct Status
Email Server Status
Displays the current email server settings.
Epson Connect
Status
Displays whether or not the printer is registered and connected to Epson
Connect or Google Cloud Print service.
Google Cloud Print
Status
See the Epson Connect portal website for more details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
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User's Guide
Printer Basics
Menu
Settings and Explanations
Admin Settings
These menus allow an administrator to register an administrator password to protect the printer
settings from being changed by other users.
Admin Password
Set, change, or reset the administrator password.
If you forget the password, contact Epson support.
Lock Setting
System
Administration
You need to enter an administrator password when you enter the System
Administration settings and when you change the settings of Eco Mode,
Presets, and the contacts.
See the pages that describe these features for more details.
Related Information
& “System Administration” on page 30
System Administration
Select Setup on the home screen, and then select System Administration.
Menu
Settings and Explanations
Printer Settings
See the list of menus in Printer Settings.
Common Settings
LCD Brightness
Adjust the brightness of the LCD screen.
Sound
Adjust the volume and select the type of audio.
Sleep Timer
Select the time period before the printer enters sleep mode (energy saving
mode) when no operations are performed.
The LCD screen turns black when the set time passes.
Power Off Timer
You can adjust the time before power management is applied. Any increase
will affect the product’s energy efficiency. Please consider the environment
before making any change.
Date/Time Settings
Date/Time
Enter the current date and time.
Daylight Saving
Time
Select the summer time setting that applies to your
area.
Time Difference
Enter the time difference between your local time and
UTC (Coordinated Universal Time).
Country/Region
Select the country or region.
Language
Select the display language.
Operation Time
Out
If this feature is enabled, the LCD screen returns to the home screen when no
operations have been performed for about three minutes. This feature is
automatically enabled when the user restriction feature is enabled.
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User's Guide
Printer Basics
Menu
Settings and Explanations
Wi-Fi/Network
Settings
Wi-Fi/Network
Status
Displays or prints the network settings and connection status.
Wi-Fi Setup
Wi-Fi Setup Wizard
See the Network Guide for more details.
Push Button Setup
(WPS)
PIN Code Setup
(WPS)
Wi-Fi Auto Connect
Disable Wi-Fi
You may be able to resolve network problems by
disabling the Wi-Fi settings or making the Wi-Fi
settings again. See the Network Guide for more details.
Wi-Fi Direct Setup
See the Network Guide for more details.
Connection Check
Checks the status of the network connection and prints the network
connection check report. If there are any problems with the connection, see
the check report to solve the problem.
Advanced Setup
See the Network Guide for more details.
Epson Connect
Services
You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the
services (restore the default settings).
Google Cloud Print
Services
See the Epson Connect portal website for more details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Copy Settings
The settings made in the User Default Settings are displayed as the default settings in each mode.
For details on the setting items, see the list of menus for each mode.
Scan Settings
Fax Settings
See the list of menus in Fax Settings.
Universal Print
Settings
These print settings are applied when printing from an external device without using the printer
driver, or when printing from a PostScript printer driver or PCL printer driver.
Top Offset
Adjust the top or left margin of the paper.
Left Offset
Top Offset in Back
Adjust the top margin or left margin for the back of the page when
performing 2-sided printing.
Left Offset in Back
Check Paper Width
Checks the paper width before the printer starts printing. This prevents
printing beyond the edges of the paper when the paper size setting is not
correct, but the printing time may be little longer.
Dry Time
Select the drying time when performing 2-sided printing.
Skip Blank Page
Skips blank pages in the print data automatically.
PDL Print
Configuration
See the list of menus in PDL Print Configuration.
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User's Guide
Printer Basics
Menu
Settings and Explanations
Security Settings
Access Control
Requires the administrator password to operate the printer.
Select whether or not to allow jobs that do not have the necessary
authentication information.
Delete All
Confidential Jobs
Eco Mode
Deletes all saved confidential jobs.
The following Eco mode settings are available. When these settings are disabled, the settings made in
Common Settings are applied.
Configure
Sleep Timer
Select the time period before the printer enters sleep
mode (energy saving mode) when no operations are
performed.
The LCD screen turns black when the set time passes.
LCD Brightness
Adjust the brightness of the LCD screen.
2-Sided (Copy)
Sets 2-sided copying as the default setting.
2-Sided (Memory
Device)
Sets 2-sided printing as the default setting.
Clear Internal
Memory Data
Deletes the print settings for a PostScript printer driver and a PCL printer driver.
Restore Default
Settings
Resets the selected settings to their defaults.
Select Clear All to delete all of the data for a PostScript printer driver and a PCL printer driver that is
saved in the printer's memory.
Related Information
& “Copy Mode” on page 23
& “Scan Mode” on page 24
& “Fax Settings” on page 33
& “PDL Print Configuration” on page 36
Printer Settings
Select Setup > System Administration > Printer Settings from the home screen.
Menu
Settings and Explanations
Paper Source Settings
Rear Paper Feed Priority
Feeds paper from the rear paper feed on a priority basis.
A4/Letter Auto Switching
Feeds paper from the paper source set as A4 size when there is no
paper source set as Letter, or feeds from the paper source set as
Letter size when there is no paper source set as A4.
Auto Select Settings
Specify which paper source to feed from when using features such
as copying and faxing. When there are multiple paper sources
available, paper is fed from the paper source with paper settings
that match the copy or print job.
Error Notice
Displays an error message when the paper size or type settings in
Paper Setup and the print settings do not match.
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User's Guide
Printer Basics
Menu
Settings and Explanations
USB I/F Timeout Setting
Specify the length of time in seconds that must elapse before ending USB communication with a
computer after the printer receives a print job from a PostScript printer driver or PCL printer
driver. If the job ending is not clearly defined from a PostScript printer driver or PCL printer
driver, it can cause endless USB communication. When this occurs, the printer ends
communication after the specified time has elapsed. Enter 0 (zero) if you do not want to end
communication.
Printing Language
Select the printing language for the USB interface or the network interface.
Auto Error Solver
Select an action to perform when a 2-sided printing error or a memory full error occurs.
❏ 2-sided printing error
Enabled: If a 2-sided job is sent when there is no paper available that supports 2-sided
printing, the printer displays an error message, and then automatically prints on only one
side of the paper.
Disabled: The printer displays an error message and cancels printing.
❏ Memory full error
Enabled: If the printer's memory becomes full while printing, the printer displays an error
message, and then prints only the part of the data that the printer could process.
Disabled: The printer displays an error message and cancels printing.
Memory Device
Interface
PC Connection via USB
Memory Device
Enables a memory device inserted in the printer. If this feature is
disabled, the printer does not recognize the inserted memory
device.
File Sharing
Select whether to give write access to the memory device from a
USB-connected computer or from a network-connected computer.
Enables the printer which is connected to the computer over a USB connection. If this feature is
disabled, the computer does not recognize printers with a USB connection.
Fax Settings
Select Setup > System Administration > Fax Settings from the home screen.
Menu
Settings and Explanations
User Default
Settings
The settings made in this menu become your default settings for sending faxes. For details on the
setting items, see the list of menus in Fax mode.
Send Settings
Batch Send
See the pages that describe these features for more details.
Save Failure Data
Saves documents that failed to be sent in the printer's memory. You can resend
the documents from the Status Menu.
Receive Mode
Select the receive mode.
DRD
If you have subscribed to a distinctive ring service from your telephone company,
select the ring pattern to be used for incoming faxes (or select On).
Rings to Answer
Select the number of rings that must occur before the printer automatically
receives a fax. Select "0" (zero) if you want to receive faxes with no ringing.
Remote Receive
When you answer an incoming fax call on a phone connected to the printer, you
can start receiving the fax by entering the code using the phone.
Receive Settings
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User's Guide
Printer Basics
Menu
Settings and Explanations
Output Settings
Fax Output
You can set to save received documents in the inbox, on a memory device, or on a
computer, or forward the documents.
Auto Reduction
Reduces large received documents to fit on the paper in the paper source.
Reducing may not always be possible depending on the received data. If this is
turned off, large documents are printed at their original size on multiple sheets, or
a blank second page may be ejected.
Auto Rotation
Rotates automatically to print on A5 size paper when a landscape-oriented A5
size document is received and the paper source setting is set to A5. Prints on A4
size paper when this feature is disabled.
Collation Stack
Prints received documents from the last page (print in descending order) so that
the printed documents are stacked in the correct page order. When the printer is
running low on memory, this feature may not be available.
Print Suspend
Time
Turn this on and enter the Time to Stop and Time to Restart to stop printing
documents received during the specified time period and save them in the
memory instead. When the printer is running low on memory, this feature may
not be available. You can check and print documents received during that time
from the Status Menu. This feature can be used for noise prevention at night or to
prevent confidential documents from being disclosed while you are away.
Forwarding
Report
Prints a report after forwarding a received document.
Attach Image to
Report
Prints a Transmission Report with an image of the first page of the sent
document.
On(Large Image): Prints the upper part of the page without reducing.
On(Small Image): Prints the entire page reducing it to fit onto the report.
Fax Log Auto
Print
Prints the fax log automatically.
On(Every 30): Prints a log every time 30 fax jobs are completed.
On(Time): Prints the log at a specified time. However, if the number of fax jobs
exceeds 30, the log is printed before the specified time.
Report Format
Select a format for fax reports other than Protocol Trace. Select Detail to print
with error codes.
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User's Guide
Printer Basics
Menu
Settings and Explanations
Basic Settings
Fax Speed
Select the fax transmission speed.
We recommend selecting Slow(9,600bps) when a communication error occurs
frequently, when sending/receiving a fax to/from abroad, or when you are using
an IP (VoIP) phone service.
ECM
Automatically corrects errors in the fax transmission (Error Correction Mode),
mostly caused by telephone line noise. If this is disabled, you cannot send or
receive documents in color.
Dial Tone
Detection
Detects a dial tone before starting to dial.
Dial Mode
Select the type of phone system to which you have connected the printer. When
set to Pulse, you can temporarily switch the dialing mode from pulse to tone by
pressing ("T" is entered) while entering numbers on the fax top screen.
Depending on the region, this setting may not be displayed.
Line Type
Select the line type to which you have connected the printer. For more details, see
the page that describes the settings for PBX.
Header
Enter your sender name and fax number. These appear as a header on outgoing
faxes.
If the printer is connected to a PBX (Private Branch Exchange) or digital phone
line, the printer may fail to start dialing. In this situation, change the Line Type
setting to PBX. If this does not work, disable this feature. However, disabling this
feature may drop the first digit of a fax number and send the fax to the wrong
number.
You can enter up to 40 characters for your name, and up to 20 digits for your fax
number.
Security Settings
Direct Dialing
Restrictions
Enable this to prevent fax numbers from being entered manually allowing the
operator to select recipients only from the contacts list or sent history. Select
Enter Twice to require the operator to enter the fax number again when a
number is entered manually.
Confirm Address
List
Displays a recipient confirmation screen before starting the transmission.
Inbox Password
Settings
Select to password protect the inbox to restrict users from viewing received faxes.
Backup Data
Auto Clear
Fax documents deleted by using the control panel disappear from the LCD screen,
but their backups are temporarily stored in the memory. The following features
delete backups.
Clear Backup
Data
Select Change to change the password, and select Reset to cancel password
protection. When changing or resetting the password, you need the current
password.
Backup Data Auto Clear: Automatically deletes backups each time a sent or
received document is deleted.
Clear Backup Data: Deletes all backups. Run this before you give the printer to
someone else or dispose of it.
Check Fax
Connection
Checks if the printer is connected to the phone line and ready for fax transmission, and prints the check
result on A4 size plain paper.
Fax Setting
Wizard
Select to make basic fax settings by following the on-screen instructions.
For more details, see the page that describes the settings for PBX.
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User's Guide
Printer Basics
Related Information
& “Fax Mode” on page 26
& “Saving and Forwarding Received Faxes” on page 105
& “Sending Multiple Faxes to the Same Recipient at Once (Batch Send)” on page 102
& “Making Basic Fax Settings” on page 94
PDL Print Configuration
Select Setup > System Administration > Universal Print Settings > PDL Print Configuration from the home
screen.
Menu
Settings and Explanations
Common
Settings
Paper Size
Select the paper size.
Paper Type
Select the paper type.
Orientation
Select the printing direction.
Quality
Select the print quality.
Ink Save Mode
Conserves ink by reducing the print density.
Print Order
Last Page on Top: Prints from the first page of a file.
First Page on Top: Prints from the last page of a file.
Number of
Copies
Set the number of copies.
Binding Margin
Select the binding position.
Auto Paper
Ejection
Ejects paper automatically when printing is stopped during a print job.
2-Sided Printing
Performs 2-sided printing.
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User's Guide
Printer Basics
Menu
Settings and Explanations
PCL Menu
Font Source
Resident: Select to use a preinstalled font on the printer.
Download: Select to use a font you have downloaded.
Font Number
Select the default font number for the default font source. The available number
varies depending on the settings you made.
Pitch
Set the default font pitch if the font is scalable and of fixed-pitch. You can select from
0.44 to 99.99 cpi (characters per inch), in 0.01 increments.
This item may not appear depending on the font source or font number settings.
Height
Set the default font height if the font is scalable and proportional. You can select
from 4.00 to 999.75 points, in 0.25 increments.
This item may not appear depending on the font source or font number settings.
Symbol Set
Select the default symbol set. If the font that you selected in the font source and the
font number setting is not available in the new symbol set setting, the font source
and the font number settings are automatically replaced with the default value, IBMUS.
Form
Set the number of lines for the selected paper size and orientation. This also causes a
line spacing (VMI) change, and the new VMI value is stored in the printer. This means
that later changes in the page size or orientation settings cause changes in the Form
value based on the stored VMI.
CR Function
Select the line feed command when printing with a driver from a specific operating
system.
LF Function
PS3 Menu
Paper Source
Assign
Set the assignment for the paper source select command. When 4 is selected, the
commands are set as compatible with the HP LaserJet 4. When 4K is selected, the
commands are set as compatible with the HP LaserJet 4000, 5000, and 8000. When
5S is selected, the commands are set as compatible with the HP LaserJet 5S.
Error Sheet
Prints a sheet showing the error status when any PostScript errors occur while
printing and any errors occur while printing a PDF file.
Coloration
Select the color mode for PostScript printing.
Image Protect
Disable this feature to lower the print quality automatically if the printer's memory
becomes full.
Binary
Enable this feature when printing data that contains binary images.
The application may send the binary data even if the printer driver setting is set to
ASCII, but you can print the data when this feature is enabled.
Text Detection
Converts the text file to a PostScript file when printing.
This feature is available when Printing Language is set to PS3.
PDF Page Size
Select the paper size when printing a PDF file. If Auto is selected, the paper size is
determined based on the size of the first page that is printed.
Contacts Mode
Menu
Description
Menu
Registers contacts and a contact group, or prints the contacts list.
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User's Guide
Printer Basics
Menu
Description
View
Select whether to display all contacts or the contacts for each feature only.
LDAP allows you to search in the contacts registered in the LDAP server.
Presets Mode
You can register frequently used copy, fax, and scan settings as presets. To register a preset, select Presets from the
home screen, select Add New, and then select the feature for which you want to register a contact. Make the
necessary settings, press Save, and then enter a name for the preset.
To load a registered preset, select the preset from the list.
Press Preset on the screen of each feature. You can register the current address (except for address that have been
entered directly and the contacts in the LDAP address list) and settings.
Menu
Description
Menu
Displays the details of registered presets, and allows you to change their names, edit, and delete.
Status Menu
Press the button on the control panel.
Menu
Description
Printer Information
Displays the status of the consumables and any errors that have occurred in the printer. Select the
error from the list to display the error massage.
Job Monitor
Displays a list of ongoing jobs and jobs waiting to be processed. You can also cancel jobs.
Job History
Displays the job history. If a job has failed, an error code is displayed in the history.
Job Storage
Select Inbox to display the received faxes stored in the printer's memory.
Confidential Job
Displays a list of jobs for which a password has been set. To print a job, select the job and enter the
password.
38
User's Guide
Loading Paper
Loading Paper
Paper Handling Precautions
❏ Read the instruction sheets supplied with the paper.
❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air,
press them down to flatten them before loading.
❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏ Do not use envelopes with adhesive surfaces on the flaps or window envelopes.
❏ Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
& “Printer Specifications” on page 178
39
User's Guide
Loading Paper
Available Paper and Capacities
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Note:
Genuine Epson paper is not available when printing with a PostScript printer driver and the Epson universal printer driver.
Media Name
Size
Loading Capacity (Sheets)
Paper
Cassette 1
Paper
Cassette 2
Rear Paper
Feed
2-Sided Printing
Epson Bright White
Ink Jet Paper
A4
200
200
50
Auto, Manual*1
Epson Ultra Glossy
Photo Paper
A4, 13 × 18 cm (5
× 7 in.), 10 × 15 cm
(4 × 6 in.)
-
-
20*2
-
Epson Premium
Glossy Photo Paper
A4, 13 × 18 cm (5
× 7 in.), 16:9 wide
size (102 × 181
mm), 10 × 15 cm
(4 × 6 in.)
-
-
20*2
-
Premium Semigloss
Photo Paper
A4, 10 × 15 cm (4
× 6 in.)
-
-
20*2
-
Epson Photo Paper
Glossy
A4, 13 × 18 cm (5
× 7 in.), 10 × 15 cm
(4 × 6 in.)
-
-
20*2
-
Epson Matte PaperHeavyweight
A4
-
-
20
-
Epson Photo Quality
Ink Jet Paper
A4
-
-
80
-
*1
Only use the rear paper feed to print 2-sided print jobs manually. You can load up to 20 sheets for paper with one side
already printed.
*2
Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.
Note:
❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are
available. Although some printer drivers allow you to select a better print quality, the printouts are printed using
Standard or Normal.
40
User's Guide
Loading Paper
Commercially Available Paper
Media Name
Size
Loading Capacity (Sheets or Envelopes)
Paper
Cassette 1
Plain paper
Up to the line under the d
symbol inside the edge guide.
1
Manual*1
Letter, A4, B5
Up to the line under the d
symbol inside the edge guide.
80
Auto, Manual*1*2
A5
Up to the line
-
80
Manual*1*2
-
-
80
Manual*2
-
-
80
Auto, Manual*2
-
-
1
Manual
Legal
-
-
1
Manual
Letter, A4, B5, A5,
A6, Executive
-
-
10
Manual*3
User Defined (mm)
-
-
10
Manual*3
-
-
1
Manual
Envelope #10,
Envelope DL,
Envelope C6
-
-
10
-
Envelope C4
-
-
1
-
Recycled paper
Color paper
Rear Paper
Feed
Legal
Copy paper
Letterhead
Paper
Cassette 2
2-Sided Printing
Preprinted paper
under the d
symbol inside
the edge
guide.
A6
Executive
User Defined (mm)
182 × 257 to 215.9
× 297
User Defined
Except for the
above
Thick paper
182 × 257 to 215.9
× 297
User Defined
Except for the
above
Envelope
*1
Only use the rear paper feed to print 2-sided print jobs manually.
*2
You can load up to 30 sheets for paper with one side already printed.
*3
You can load up to 5 sheets for paper with one side already printed.
Related Information
& “Part Names and Functions” on page 17
41
User's Guide
Loading Paper
List of Paper Types
To obtain optimum printing results, select the paper type that suits the paper.
Media Name
Media Type
Control Panel
Printer Driver
PostScript Printer
Driver
Epson Universal
Printer Driver
plain papers
plain papers
Plain
Plain
Letterhead
Letterhead
Letterhead
Letterhead
Letterhead
Recycled paper
Recycled
Recycled
Recycled
Recycled
Color paper
Color
Color
Color
Color
Preprinted paper
Preprinted
Preprinted
Preprinted
Preprinted
Epson Ultra Glossy
Photo Paper
Ultra Glossy
Epson Ultra Glossy
-
-
Epson Premium
Glossy Photo Paper
Prem. Glossy
Epson Premium
Glossy
-
-
Epson Premium
Semigloss Photo
Paper
Prem. Semigloss
Epson Premium
Semigloss
-
-
Epson Photo Paper
Glossy
Glossy
Photo Paper Glossy
-
-
Epson Matte PaperHeavyweight
Matte
Epson Matte
-
-
Thick paper
Thick-Paper
Thick-Paper
Thick
Thick
Envelope
Envelope
Envelope
Envelope
Envelope
Copy paper, Plain
paper
Epson Bright White
Ink Jet Paper
Epson Photo Quality
Ink Jet Paper
42
User's Guide
Loading Paper
Loading Paper in the Paper Cassette
1.
Check that the printer is not operating, and then pull out the paper cassette.
Note:
Remove the paper cassette cover from paper cassette 2.
2.
Slide the edge guides to their maximum position.
Note:
When using paper larger than A4 size, extend the paper cassette.
43
User's Guide
Loading Paper
3.
Slide the front edge guide to the paper size you want to use.
4.
With the printable side facing down, load paper against the front edge guide.
c Important:
❏ Make sure the paper does not extend beyond the d symbol at the end of the paper cassette.
❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load
above the line just under the d symbol inside the edge guide.
5.
Slide the side edge guides to the edges of the paper.
6.
Insert the paper cassette all the way.
Note:
For paper cassette 2, reattach the paper cassette cover before inserting.
44
User's Guide
Loading Paper
7.
On the control panel, set the size and type of the paper you loaded in the paper cassette.
Note:
You can also display the paper size and paper type settings screen by selecting Setup > Paper Setup.
8.
Slide out the output tray.
Related Information
& “Paper Handling Precautions” on page 39
& “Available Paper and Capacities” on page 40
Loading Paper in the Rear Paper Feed
1.
Open the feeder guard and pull out the paper support.
2.
Slide the edge guides.
45
User's Guide
Loading Paper
3.
Load paper at the center of the rear paper feed with the printable side facing up.
c Important:
❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load
above the line just under the d symbol inside the edge guide.
❏ Load paper short edge first. However, when you have set the long edge as the width of the user defined size,
load paper long edge first.
❏ Envelope
❏ Pre-punched paper
Note:
You can use pre-punched paper under the following conditions. Automatic 2-sided printing is not available for prepunched paper.
❏ Loading capacity: One sheet
❏ Available size: A4, B5, A5, A6, Letter, Legal
❏ Binding holes: Do not load paper with the binding holes at the top or the bottom.
Adjust the print position of your file to avoid printing over the holes.
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Loading Paper
4.
Slide the edge guides to the edges of the paper.
5.
On the control panel, select Setup > Paper Setup > Rear Paper Feed, and then set the size and type of the
paper you loaded in the rear paper feed.
6.
Slide out the output tray.
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may
decline.
Related Information
& “Paper Handling Precautions” on page 39
& “Available Paper and Capacities” on page 40
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User's Guide
Placing Originals
Placing Originals
Place originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support.
You can scan multiple originals and both sides of the originals at the same time with the ADF.
Available Originals for the ADF
Available Paper Sizes
A4, A5*, B5, Legal*, Letter
Paper Type
Plain paper
Paper Thickness (Weight of Paper)
64 to 95 g/m2
Loading Capacity
Except for Legal: 35 sheets or 3.5 mm
Legal: 10 sheets
*
Only single-sided scanning is supported.
To prevent paper jams, avoid placing the following originals in the ADF. For these types, use the scanner glass.
❏ Originals that are torn, folded, wrinkled, deteriorated, or curled
❏ Originals with binder holes
❏ Originals held together with tape, staples, paper clips etc.
❏ Originals that have stickers or labels stuck to them
❏ Originals that are cut irregularly or not right angled
❏ Originals that are bound
❏ OHPs, thermal transfer paper, or carbon backs
Placing Originals on the ADF
1.
Align the edges of the originals.
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2.
Slide the ADF edge guide.
3.
Place the originals face up in the ADF.
c Important:
❏ Do not load originals above the line just under the d symbol inside the ADF edge guide.
❏ Do not add originals while scanning.
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Placing Originals
4.
Slide the ADF edge guide to the edge of the originals.
Related Information
& “Available Originals for the ADF” on page 48
Placing Originals on the Scanner Glass
! Caution:
Be careful not to trap your
fingers when closing the document cover. Otherwise you may be injured.
c Important:
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
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User's Guide
Placing Originals
1.
Open the document cover.
2.
Remove any dust or stains on the scanner glass.
3.
Place the original face-down and slide it to the corner mark.
Note:
❏ A range of 1.5 mm from the edges of the scanner glass is not scanned.
❏ When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.
4.
Close the cover gently.
Note:
Remove the originals after scanning or copying. If you leave the originals on the scanner glass for a long time, they may
stick to the surface of the glass.
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User's Guide
Managing Contacts
Managing Contacts
Registering a contacts list allows you to easily enter destinations. You can register up to 200 entries, and you can
use the contacts list when you enter a fax number, enter a destination for attaching a scanned image to an email,
and saving a scanned image to a network folder.
You can also register contacts in the LDAP server. See the Administrator's Guide to register contacts in the LDAP
server.
Registering Contacts
Note:
Before registering contacts, make sure you have also configured the email server settings to use the email address.
1.
Select Contacts from the home screen, the Scan mode, or the Fax mode.
2.
Press Menu, and then select Add Entry.
3.
Select the type of contact you want to register.
❏ Fax: Register a contact (fax number) to send a fax.
❏ Email: Register an email address to send a scanned image or forward a received fax.
❏ Network Folder/FTP: Register a network folder to save a scanned image or received fax.
Note:
This screen is displayed when you open the contacts list from the home screen.
4.
Select the entry number that you want to register.
5.
Make the necessary settings for each mode.
Note:
When entering a fax number, enter an external access code at the beginning of the fax number if your phone system is
PBX and you need the access code to get an outside line. If the access code has been set in the Line Type setting, enter a
hash (#) instead of the actual access code. To add a pause (pause for three seconds) during dialing, enter a hyphen by
pressing
6.
.
Press Save.
Note:
❏ To edit or delete an entry, press the information icon on the right of the target entry, and then press Edit or Delete.
❏ You can register an address that is registered in the LDAP server in the local contacts list of the printer. Display an
entry, and then press Save.
Registering Grouped Contacts
Adding contacts to a group allows you to send a fax or send a scanned image by an email to multiple destinations
at the same time.
1.
Select Contacts from the home screen, the Scan mode, or the Fax mode.
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2.
Press Menu, and then select Add Group.
3.
Select the type of group address you want to register.
❏ Fax: Register a contact (fax number) to send a fax.
❏ Email: Register an email address to send a scanned image or forward a received fax.
Note:
This screen is displayed when you open the contacts list from the home screen.
4.
Select the entry number that you want to register.
5.
Enter Name and Index Word, and then press Proceed.
6.
Press the check box of the contacts that you want to register in the group.
Note:
❏ You can register up to 199 contacts.
❏ To deselect, press the check box of the contact again.
7.
Press Save.
Note:
To edit or delete a grouped contact, press the information icon on the right of the target grouped contact, and then press
Edit or Delete.
Registration and Backup of Contacts Using a
Computer
You can register and backup contacts on the printer using EpsonNet Config. See the EpsonNet Config help for
details.
Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data
whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering
data and/or settings even during a warranty period.
Related Information
& “EpsonNet Config” on page 141
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User's Guide
Printing
Printing
Printing from the Control Panel
You can print data stored on a memory device, such as a USB flash drive, directly.
1.
Load paper in the printer.
2.
Insert a memory device into the printer's external interface USB port.
3.
Enter Memory Device from the home screen.
4.
Select a file format.
Note:
If you have more than 999 images on your memory device, images are automatically divided into groups and the group
selection screen is displayed. Select the group that contains the image you want to print. Images are sorted by the date
they were taken. To select another group, select Options > Select Group.
5.
Select the file you want to print.
6.
Enter the number of printouts using the numeric keypad.
7.
Press Settings, and then make print settings.
Note:
When you select JPEG as the file format, you can adjust the image. Press Adjustments. You can also add more images.
Press the y button, or swipe the screen horizontally to select the image.
8.
Press the x button.
Related Information
& “Loading Paper in the Paper Cassette” on page 43
& “Loading Paper in the Rear Paper Feed” on page 45
& “Part Names and Functions” on page 17
& “Memory Device Mode” on page 27
Printing from a Computer
If you cannot change some of the printer driver settings, they may have been restricted by the administrator.
Contact your printer administrator for assistance.
Authenticating Users in the Printer Driver when User Feature
Restriction Is Enabled (for Windows Only)
When the user feature restriction is enabled, a user ID and password are required to print. Register the user ID and
password in the printer driver. If you do not know the password, contact your printer administrator.
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Printing
1.
Access the printer driver window.
2.
Click Printer and Option Information on the Maintenance tab.
3.
Select Save Access Control settings, click Settings, and then enter the user name and the password.
Related Information
& “Windows Printer Driver” on page 136
Printing Basics - Windows
Note:
❏ See the online help for explanations of the setting items. Right-click an item, and then click Help.
❏ Operations may differ depending on the application. See the application's help for details.
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Select Print or Print Setup from the File menu.
4.
Select your printer.
5.
Select Preferences or Properties to access the printer driver window.
6.
Make the following settings.
❏ Paper Source: Select the paper source in which you loaded the paper.
❏ Document Size: Select the paper size you set in the application.
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❏ Orientation: Select the orientation you set in the application.
❏ Paper Type: Select the type of paper you loaded.
❏ Color: Select Grayscale when you want to print in black or shades of gray.
Note:
❏ If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid as the
Quality setting to make your printout vivid.
❏ When printing on envelopes, select Landscape as the Orientation setting.
7.
Click OK to close the printer driver window.
8.
Click Print.
Related Information
& “Available Paper and Capacities” on page 40
& “Loading Paper in the Paper Cassette” on page 43
& “Loading Paper in the Rear Paper Feed” on page 45
& “List of Paper Types” on page 42
& “Authenticating Users in the Printer Driver when User Feature Restriction Is Enabled (for Windows Only)” on
page 54
Printing Basics - Mac OS X
Note:
Operations differ depending on the application. See the application's help for details.
1.
Load paper in the printer.
2.
Open the file you want to print.
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3.
Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or d to expand the print window.
4.
Make the following settings.
❏ Printer: Select your printer.
❏ Preset: Select when you want to use the registered settings.
❏ Paper Size: Select the paper size you set in the application.
❏ Orientation: Select the orientation you set in the application.
Note:
When printing on envelopes, select landscape orientation
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5.
Select Print Settings from the pop-up menu.
Note:
On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
Select System Preferences from the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
6.
Make the following settings.
❏ Paper Source: Select the paper source in which you loaded the paper.
❏ Media Type: Select the type of paper you loaded.
❏ Grayscale: Select to print in black or shades of gray.
7.
Click Print.
Related Information
& “Available Paper and Capacities” on page 40
& “Loading Paper in the Paper Cassette” on page 43
& “Loading Paper in the Rear Paper Feed” on page 45
& “List of Paper Types” on page 42
Printing on 2-Sides
You can use either of the following methods to print on both sides of the paper.
❏ Automatic 2-sided printing
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❏ Manual 2-sided printing (for Windows only)
When the printer has finished printing the first side, flip the paper over to print on the other side.
You can also print a booklet that can be created by folding the printout. (For Windows only)
Note:
❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
& “Available Paper and Capacities” on page 40
Printing on 2-Sides - Windows
Note:
❏ Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled,
access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status
Monitor 3.
❏ Manual 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Access the printer driver window.
4.
Select Auto (Long-edge binding), Auto (Short-edge binding), Manual (Long-edge binding), or Manual
(Short-edge binding) from 2-Sided Printing on the Main tab.
5.
Click Settings, make the appropriate settings, and then click OK.
Note:
To print a folded booklet, select Booklet.
6.
Click Print Density, select the document type from Select Document Type, and then click OK.
The printer driver automatically sets the Adjustments options for that document type.
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Note:
❏ Printing may be slow depending on the combination of options selected for Select Document Type in the Print
Density Adjustment window and for Quality on the Main tab.
❏ For manual 2-sided printing, the Print Density Adjustment setting is not available.
7.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
8.
Click Print.
For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the
computer. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Paper Cassette” on page 43
& “Loading Paper in the Rear Paper Feed” on page 45
& “Printing Basics - Windows” on page 55
Printing on 2-Sides - Mac OS X
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Access the print dialog.
4.
Select Two-sided Printing Settings from the pop-up menu.
5.
Select the bindings and Document Type.
Note:
❏ Printing may be slow depending on the Document Type setting.
❏ If you are printing high-density data such as photos or graphs, select Text & Graphics or Text & Photos as the
Document Type setting. If scuffing occurs or the image bleeds through to the reverse side, adjust the print density
and ink drying time by clicking the arrow mark next to Adjustments.
6.
Set the other items as necessary.
7.
Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 43
& “Loading Paper in the Rear Paper Feed” on page 45
& “Printing Basics - Mac OS X” on page 56
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Printing
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Printing Several Pages on One Sheet - Windows
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Access the printer driver window.
4.
Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.
5.
Click Page Order, make the appropriate settings, and then click OK to close the window.
6.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
7.
Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 43
& “Loading Paper in the Rear Paper Feed” on page 45
& “Printing Basics - Windows” on page 55
Printing Several Pages on One Sheet - Mac OS X
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Access the print dialog.
4.
Select Layout from the pop-up menu.
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5.
Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
6.
Set the other items as necessary.
7.
Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 43
& “Loading Paper in the Rear Paper Feed” on page 45
& “Printing Basics - Mac OS X” on page 56
Printing to Fit the Paper Size
You can print to fit the paper size you loaded in the printer.
Printing to Fit the Paper Size - Windows
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Access the printer driver window.
4.
Make the following settings on the More Options tab.
❏ Document Size: Select the paper size you set in the application.
❏ Output Paper: Select the paper size you loaded in the printer.
Fit to Page is selected automatically.
Note:
If you want to print a reduced image at the center of the page, select Center.
5.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
6.
Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 43
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User's Guide
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& “Loading Paper in the Rear Paper Feed” on page 45
& “Printing Basics - Windows” on page 55
Printing to Fit the Paper Size - Mac OS X
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Access the print dialog.
4.
Select the size of the paper you set in the application as the Paper Size setting.
5.
Select Paper Handling from the pop-up menu.
6.
Select Scale to fit paper size.
7.
Select the paper size you loaded in the printer as the Destination Paper Size setting.
8.
Set the other items as necessary.
9.
Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 43
& “Loading Paper in the Rear Paper Feed” on page 45
& “Printing Basics - Mac OS X” on page 56
Printing Multiple Files Together (for Windows Only)
Job Arranger Lite allows you to combine several files created by different applications and print them as a single
print job. You can specify the print settings for combined files, such as layout, print order, and orientation.
Note:
To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next,
select Open from the File menu to select the file. The extension of the saved files is "ecl".
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Access the printer driver window.
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4.
Select Job Arranger Lite on the Main tab.
5.
Click OK to close the printer driver window.
6.
Click Print.
The Job Arranger Lite window is displayed and the print job is added to the Print Project.
7.
With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and
then repeat steps 3 to 6.
Note:
If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the File
menu.
8.
Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary.
9.
Select Print from the File menu.
Related Information
& “Loading Paper in the Paper Cassette” on page 43
& “Loading Paper in the Rear Paper Feed” on page 45
& “Printing Basics - Windows” on page 55
Enlarged Printing and Making Posters (for Windows Only)
You can print one image on multiple sheets of paper to create a larger poster. You can print alignment marks that
help you stick the sheets together.
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Access the printer driver window.
4.
Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.
5.
Click Settings, make the appropriate settings, and then click OK.
6.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
7.
Click Print.
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Related Information
& “Loading Paper in the Paper Cassette” on page 43
& “Loading Paper in the Rear Paper Feed” on page 45
& “Printing Basics - Windows” on page 55
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
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1.
Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
2.
Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
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3.
Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
left of the cross marks).
4.
Tape the sheets together from the back.
5.
Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
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6.
Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right
side cross marks.
7.
Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
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8.
Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9.
Tape the sheets together from the back.
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10. Cut off the remaining margins along the outer guide.
Printing Using Advanced Features
This section introduces a variety of additional layout and printing features available on the printer driver.
Related Information
& “Windows Printer Driver” on page 136
& “Mac OS X Printer Driver” on page 137
Adding a Printing Preset
If you create your own preset of frequently used print settings on the printer driver, you can print easily by
selecting the preset from the list.
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Windows
To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab,
and then click Add/Remove Presets in Printing Presets.
Mac OS X
Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save
the current settings as the preset in the Presets setting.
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specific percentage.
Windows
Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a
percentage.
Mac OS X
Select Page Setup from the File menu. Select the settings for Format For and Paper Size, and then enter a
percentage in Scale. Close the window, and then print following the basic printing instructions.
Related Information
& “Printing Basics - Mac OS X” on page 56
Adjusting the Print Color
You can adjust the colors used in the print job.
PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
Note:
❏ These adjustments are not applied to the original data.
❏ PhotoEnhance adjusts the color by analyzing the location of the subject. Therefore, if you have changed the location of
the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. If the image is out
of focus, the tone may be unnatural. If the color is changed or becomes unnatural, print in a mode other than
PhotoEnhance.
Windows
Select Custom as the Color Correction setting on the More Options tab. Click Advanced, select the Color
Management setting, and then make appropriate settings.
Mac OS X
Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls.
Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to
Advanced Settings and make the appropriate settings.
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Printing an Anti-Copy Pattern (for Windows Only)
You can print documents with invisible letters such as "Copy". These letters appear when the document is
photocopied so that the copies can be distinguished from the original. You can also add your own anti-copy
pattern.
Note:
This feature is only available when the following settings are selected.
❏ Paper Type: plain papers
❏ Quality: Standard
❏ Auto 2-sided printing: Disabled
❏ Color Correction: Automatic
Click Watermark Features on the More Options tab, and then select an anti-copy pattern. Click Settings to
change details such as the size and density.
Printing a Watermark (for Windows Only)
You can print a watermark such as "Confidential" on your printouts. You can also add your own watermark.
Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details
such as the color and position of the watermark.
Printing a Header and Footer (for Windows Only)
You can print information such as a user name and printing date as headers or footers.
Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select
necessary items from the drop-down list.
Setting a Password for a Print Job (for Windows Only)
You can set a password for a print job to prevent printing until the password is entered on the printer's control
panel.
Select Confidential Job on the More Options tab, and then enter a password.
To print the job, press the button on the printer's control panel, and then select Confidential Job. Select the job
and enter the password.
Printing Using a PostScript Printer Driver
Printing Using a PostScript Printer Driver - Windows
1.
Load paper in the printer.
2.
Open the file you want to print.
3.
Access the PostScript printer driver window.
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4.
Select the orientation you set in the application as the Orientation on the Layout tab.
5.
Make the following settings on the Paper/Quality tab.
❏ Paper Source: Select the paper source in which you loaded the paper.
❏ Media: Select the type of paper you loaded.
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6.
Click Advanced, make the following settings, and then click OK.
❏ Paper Size: Select the paper size you set in the application.
❏ Color Mode: Select to print in full color or monochrome.
7.
Click OK.
8.
Click Print.
Printing Using a PostScript Printer Driver - Mac OS X
1.
Load paper in the printer.
2.
Open the file you want to print.
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3.
Access the print dialog.
4.
Make the following settings.
❏ Printer: Select your printer.
❏ Paper Size: Select the paper size you set in the application.
❏ Orientation: Select the orientation you set in the application.
5.
Select Paper Feed from the pop-up menu, and then select the paper source in which you loaded the paper.
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6.
Select Printer Features from the pop-up menu, select Quality as the Feature Sets setting, and then select the
type of paper you loaded as the MediaType setting.
7.
Select Color as the Feature Sets setting, and then select the setting for Color Mode.
8.
Click Print.
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Setting Items for the PostScript Printer Driver
Note:
The availability of these settings varies by model.
Color Mode
Select whether to print in color or in monochrome.
Press Simulation
You can select a CMYK ink color to simulate when you print by reproducing the CMYK ink
color of the offset press.
Simulation Method
Select the method of color conversion for the CMYK simulation.
Pure Black Mode
Select whether or not to print black text data or line drawing data using only black ink.
However, other color inks may be consumed depending on the paper, even when this
feature is set.
Ink Save Mode
Conserves ink by reducing the print density.
Rotate by 180º
Rotates the data 180 degrees before printing.
Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such
as a smartphone or tablet. You can use either local print, printing from a smart device that is connected to the same
wireless network as your printer, or remote print, printing externally over the internet. To use remote print, register
your printer in the Epson Connect service.
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
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The following screens are subject to change without notice.
A
Home screen displayed when the application is started.
B
Displays information on how to setup the printer and a FAQ.
C
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
D
Select what you want to print such as photos, documents, and web pages.
E
Displays the screen to make print settings such as paper size and paper type.
F
Displays photos and documents you selected.
G
Starts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the
document you want to print using the file sharing function in iTunes.
Related Information
& “Epson Connect Service” on page 134
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Printing
Using AirPrint
AirPrint allows you to wirelessly print to your AirPrint-enabled printer from your iOS device using the latest
version of iOS and from your Mac OS X v10.7.x or later.
Note:
See the AirPrint page of the Apple website for more details.
1.
Load paper in the printer.
2.
Connect your device to the same wireless network that your printer is using.
3.
Print from your device to your printer.
Related Information
& “Loading Paper in the Paper Cassette” on page 43
& “Loading Paper in the Rear Paper Feed” on page 45
Canceling Printing
Note:
❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case,
cancel the print job by using the printer's control panel.
❏ When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case,
cancel the print job from the computer.
❏ If you have sent a print job from Mac OS X v10.6.x or v10.5.8 through the network, you may not be able to cancel
printing from the computer. In this case, cancel the print job by using the printer's control panel. You need to change
settings in Web Config to cancel printing from the computer. See the Network Guide for more details.
Canceling Printing - Printer Button
Press the y button to cancel the print job in progress.
Canceling Printing - Status Menu
1.
Press the button to display Status Menu.
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2.
Select Job Monitor > Print Job.
Ongoing jobs and jobs that are standing by are shown in the list.
3.
Select the job that you want to cancel.
4.
Press Cancel.
Canceling Printing - Windows
1.
Access the printer driver window.
2.
Select the Maintenance tab.
3.
Click Print Queue.
4.
Right-click on the job you want to cancel and then select Cancel.
Related Information
& “Windows Printer Driver” on page 136
Canceling Printing - Mac OS X
1.
Click the printer icon in the Dock.
2.
Select the job you want to cancel.
3.
Cancel the job.
❏ Mac OS X v10.8.x to Mac OS X v10.9.x
Click
next to the progress meter.
❏ Mac OS X v10.5.8 to v10.7.x
Click Delete.
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Copying
Copying
1.
Load paper in the printer.
2.
Place the originals.
3.
Enter Copy from the home screen.
4.
Enter the number of copies by using the numeric keypad.
5.
Press Layout, and then select the appropriate layout.
6.
Make other settings as necessary. You can make detailed settings by pressing Settings.
Note:
❏ Press Preset to save your settings as a preset.
❏ Press Preview to preview the copy results. However, you cannot preview when you have placed the originals on the
ADF.
7.
Press the x button.
Related Information
& “Loading Paper in the Paper Cassette” on page 43
& “Loading Paper in the Rear Paper Feed” on page 45
& “Placing Originals” on page 48
& “Copy Mode” on page 23
& “Presets Mode” on page 38
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User's Guide
Scanning
Scanning
Scanning Using the Control Panel
Scanning to an Email
You can send scanned image files by email directly from the printer through a pre-configured email server. Before
using this feature, you need to configure the email server.
You can specify the email address by entering directly, but it may be easier if you register the email address in the
contacts list first.
Note:
❏ Before you use this feature, make sure you have set the date/time and time differences in Date/Time Settings correctly.
❏ By using the Document Capture Pro function on the control panel instead of this function, you can send emails directly.
Before using this function, make sure you have registered a job to send emails in Document Capture Pro and that the
computer is turned on.
1.
Place the originals.
2.
Enter Scan from the home screen.
3.
Select Email.
4.
Enter the email addresses.
❏ To select from the contacts list: Press Contacts, press the check box to add a check mark to a contact, and
then press Proceed.
❏ To enter the email address manually: Select Enter Email Address > Enter Email Address, enter the email
address, and then press the enter key at the bottom-right of the screen.
Note:
You can send emails to up to 10 individual email addresses and groups.
5.
Press Format, and then select the file format.
6.
Press Menu, and then make settings for Email Settings and Basic Settings.
Note:
❏ You can specify the maximum size for files that can be attached to an email in Attached File Max Size.
❏ When you select PDF as the file format, you can set a password to protect the file. Select PDF Settings, and then
make settings.
❏ Press Preset to save your settings as a preset.
7.
Press the x button.
The scanned image is sent by email.
Related Information
& “System Administration” on page 30
& “Managing Contacts” on page 52
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User's Guide
Scanning
& “Placing Originals” on page 48
& “Scan Mode” on page 24
& “Presets Mode” on page 38
Scanning to a Network Folder or FTP Server
You can save the scanned image to a specified folder on a network. You can specify the folder by entering a folder
path directly, but it may be easier if you register the folder information in the contacts list first.
1.
Place the originals.
2.
Enter Scan from the home screen.
3.
Select Network Folder/FTP.
4.
Specify the folder.
❏ To select from the contacts list: Press Contacts, select a contact, and then press Proceed.
❏ To enter the folder path directly: Press Enter Location. Select Communication Mode, enter the folder path
as Location, and then make other folder settings.
5.
Press Format, and then select the file format.
6.
Press Menu, and then make settings for File Settings and Basic Settings.
Note:
❏ When you select PDF as the file format, you can set a password to protect the file. Select PDF Settings, and then
make settings.
❏ Press Preset to save your settings as a preset.
7.
Press the x button.
The scanned image is saved.
Related Information
& “Managing Contacts” on page 52
& “Placing Originals” on page 48
& “Scan Mode” on page 24
& “Presets Mode” on page 38
Scanning to a Memory Device
You can save the scanned image to a memory device.
1.
Insert a memory device into the printer's external interface USB port.
2.
Place the originals.
3.
Enter Scan from the home screen.
4.
Select Memory Device.
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5.
Press Format, and then select the file save format.
6.
Press Settings, and then make scan settings.
Note:
❏ When you select PDF as the file format, you can set a password to protect the file. Select PDF Settings, and then
make settings.
❏ Press Preset to save your settings as a preset.
7.
Press the x button.
The scanned image is saved.
Related Information
& “Part Names and Functions” on page 17
& “Placing Originals” on page 48
& “Scan Mode” on page 24
& “Presets Mode” on page 38
Scanning to the Cloud
You can send scanned images to cloud services using Epson Connect.
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Scanning Using Document Capture Pro (for Windows Only)
You can scan the original using the settings specified in Document Capture Pro.
Note:
❏ Before scanning, install Document Capture Pro and make settings for the job.
❏ Before scanning, connect the printer and the computer to the network.
1.
Place the originals.
2.
Enter Scan from the home screen.
3.
Select Document Capture Pro.
4.
Press Select Computer, and then select the computer registered to the job in Document Capture Pro.
Note:
❏ If you select Option > Network Scanning Settings, and enable Protect with password in Document Capture Pro,
enter a password.
❏ If you set only one job, proceed to step 6.
5.
Select the job.
6.
Press the area in which the job content is displayed, and check the job details.
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7.
Press the x button.
The scanned image is saved.
Related Information
& “Placing Originals” on page 48
& “Document Capture Pro (for Windows Only)” on page 139
Scanning to a Computer (WSD)
Note:
❏ Before using this feature, you need to setup your computer. See the Network Guide for more details.
❏ This function is only available for computers running Windows 8.1/Windows 8/Windows 7/Windows Vista.
1.
Place the originals.
2.
Enter Scan from the home screen.
3.
Select Computer (WSD).
4.
Select a computer.
5.
Press the x button.
The scanned image is saved.
Note:
See your computer's documentation for information on where the scanned image is stored on the computer.
Related Information
& “Placing Originals” on page 48
Scanning from a Computer
Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item.
Authenticating Users when Using Access Control in EPSON Scan (for
Windows Only)
When the access control function is enabled for a printer, you need to enter a user ID and password when
scanning. Register a user name and password in EPSON Scan. If you do not know the password, contact your
printer administrator.
1.
Access the EPSON Scan Settings.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter "EPSON Scan Settings" in the search charm, and then select the displayed icon.
❏ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
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Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan
Settings.
2.
Click Access Control.
3.
Enter the user name and the password.
Scanning in Office Mode
You can scan many text documents quickly.
1.
Place the originals.
2.
Start EPSON Scan.
3.
Select Office Mode from the Mode list.
4.
Make the following settings on the Main Settings tab.
❏ Document Source: Select the document source in which you placed your original.
❏ Size: Select the size of your original.
❏ Image Type: Select the type of image you want to scan.
❏ Resolution: Select the resolution of the image you want to scan.
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5.
Click Preview.
The preview window opens.
Note:
If you have place originals in the ADF, the first page of the originals is ejected when the preview is finished. Place your
first document page on top of the rest of the pages, and then load the entire original into the ADF.
6.
Confirm the preview, and make settings on the Image Adjustment tab as necessary.
Note:
You can adjust the image such as making text enhancements.
7.
Click Scan.
8.
In the File Save Settings window, make appropriate settings and then click OK.
The scanned image is saved in the specified folder.
Note:
When you select PDF as the Image Format setting, you can set a password to protect the file. Click Options, select the
Security tab, and then make settings.
Related Information
& “Placing Originals” on page 48
& “EPSON Scan (Scanner Driver)” on page 138
Scanning in Professional Mode
You can scan images while adjusting the quality and color. This mode is recommended for advanced users.
1.
Place the originals.
2.
Start EPSON Scan.
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3.
Select Professional Mode from the Mode list.
4.
Make the following settings.
❏ Document Source: Select the document source in which you placed your original.
❏ Auto Exposure Type: Select the exposure type that suits your original.
❏ Image Type: Select the type of image you want to scan.
❏ Resolution: Select the resolution of the image you want to scan.
❏ Target Size: Select the output image size you want to scan to.
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5.
Click Preview.
The preview window opens.
Note:
If you have place originals in the ADF, the first page of the originals is ejected when the preview is finished. Place your
first document page on top of the rest of the pages, and then load the entire original into the ADF.
6.
Check the preview, and adjust the image as necessary.
Note:
You can make various image adjustments such as improving the color, sharpness, and contrast.
7.
Click Scan.
8.
In the File Save Settings window, make appropriate settings and then click OK.
The scanned image is saved in the specified folder.
Note:
When you select PDF as the Image Format setting, you can set a password to protect the file. Click Options, select the
Security tab, and then make settings.
Related Information
& “Placing Originals” on page 48
& “EPSON Scan (Scanner Driver)” on page 138
Scanning from Smart Devices
Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a
smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned
data on a smart device or to Cloud services, send it by email, or print it.
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
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The following screens are subject to change without notice.
A
Home screen displayed when the application is started.
B
Displays information on how to setup the printer and a FAQ.
C
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
D
Displays the scanning screen.
E
Displays the screen where you can make scan settings such as resolution.
F
Displays scanned images.
G
Starts scanning.
H
Displays the screen where you can save scanned data to a smart device or Cloud services.
I
Displays the screen where you can send scanned data by email.
J
Displays the screen where you can print scanned data.
Related Information
& “Using Epson iPrint” on page 77
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User's Guide
Faxing
Faxing
Setting Up a Fax
Connecting to a Phone Line
Compatible Telephone Lines
You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and
PBX (Private Branch Exchange) telephone systems.
You may not be able to use the printer with the following phone lines or systems.
❏ VoIP phone line such as DSL or fiber-optic digital service
❏ Digital phone line (ISDN)
❏ Some PBX telephone systems
❏ When adapters such as terminal adapters, VoIP adapters, splitters, or DSL router are connected between the
telephone wall jack and the printer
Connecting the Printer to a Phone Line
Connect the telephone line and the printer using the following phone cables.
❏ Phone line: RJ-11 (6P2C)
❏ Telephone set connection: RJ-11 (6P2C)
Depending on the area, a phone cable may be included with the printer. If it is included, use that cable.
You may need to connect the phone cable to an adapter provided for your country or region.
c Important:
Remove the cap from the EXT. port of the printer only when connecting your telephone to the printer. Do not
remove the cap if you are not connecting your telephone.
In areas where lightning strikes occur frequently, we recommend that you use a surge protector.
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Connecting to a Standard Phone Line (PSTN) or PBX
Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer.
Related Information
& “Making Settings for a PBX Phone System” on page 96
Connecting to DSL or ISDN
Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the
printer. See the documentation provided with the modem or the adapter for more details.
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Note:
If your DSL modem is not equipped with a built-in DSL filter, connect a separate DSL filter.
Connecting Your Phone Device to the Printer
When using the printer and your telephone on a single phone line, connect the telephone to the printer.
Note:
❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the
phone device for details.
❏ When connecting an answering machine, make sure you set the Rings to Answer setting correctly.
1.
Remove the cap from the EXT. port on the back of the printer.
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2.
Connect the phone device and the EXT. port with a phone cable.
c Important:
When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If
you split the line to connect the phone device and the printer separately, the phone and the printer do not work
correctly.
3.
Pick up the handset of the connected phone device and confirm that the [The phone line is in use.] message is
displayed on the LCD screen.
If the message is not displayed, check that the phone cable is securely connected to the EXT. port.
Related Information
& “Settings for the Answering Machine” on page 103
Making Basic Fax Settings
First make basic fax settings such as Receive Mode using the Fax Setting Wizard, and then configure the other
settings as necessary.
The Fax Setting Wizard is automatically displayed when the printer is turned on for the first time. Once you have
made the settings, you do not need to make them again unless the connection environment is changed.
If an administrator has locked the settings, only the administrator can make the settings.
Making Basic Fax Settings Using the Fax Setting Wizard
Make basic settings by following the on-screen instructions.
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1.
Connect the printer to the phone line.
c Important:
Because an automatic fax connection check runs at the end of the wizard, make sure you connect the printer to
the phone line before starting the wizard.
2.
Enter Setup from the home screen.
3.
Select System Administration > Fax Settings > Fax Setting Wizard, and then press Start.
The wizard begins.
4.
On the fax header entry screen, enter your sender name such as your company name.
Note:
Your sender name and your fax number appear as the header for outgoing faxes.
5.
On the phone number entry screen, enter your fax number.
6.
On the DRD Setting screen, make the following settings.
❏ If you have subscribed to a distinctive ring service from your telephone company: Press Proceed, select the
ring pattern to be used for incoming faxes, and then go to step 9. Receive Mode is automatically set to
Auto.
❏ If you do not need to set this option: Press Skip, and then go to the next step.
Note:
❏ Distinctive ring services, offered by many telephone companies (the service name differs by company), allows you to
have several phone numbers on one phone line. Each number is assigned a different ring pattern. You can use one
number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in DRD.
❏ Depending on the region, On and Off are displayed as the DRD options. Select On to use the distinctive ring feature.
7.
On the Receive Mode Setting screen, select whether you are using your phone device connected to the printer.
❏ When connected: Press Yes, and go to the next step.
❏ When not connected: Press No and go to step 9. Receive Mode is set to Auto.
8.
On the Receive Mode Setting screen, select whether you want to receive faxes automatically.
❏ To receive automatically: Press Yes. Receive Mode is set to Auto.
❏ To receive manually: Press No. Receive Mode is set to Manual.
9.
On the Confirm Settings screen, check the settings you made, and then press Proceed.
To correct or change settings, press the y button.
10. Press Start to run the fax connection check, and when the screen prompts you to print the check result, press
the x button.
A report of the check result that shows the connection status is printed.
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Note:
❏ If there are any errors reported, follow the instructions on the report to solve them.
❏ If the Select Line Type screen is displayed, select the line type. When you are connecting the printer to a PBX phone
system or terminal adapter, select PBX.
❏ If the Select Dial Tone Detection screen is displayed, select Disable.
However, setting this to Disable may cause the printer to skip the first digit of a fax number when dialing and send
the fax to the wrong number.
Related Information
& “Connecting the Printer to a Phone Line” on page 91
& “Setting Receiving Mode” on page 102
& “Making Settings for a PBX Phone System” on page 96
& “Fax Settings” on page 33
Making Basic Fax Settings Individually
You can make fax settings without using the fax setting wizard by selecting each setting menu individually. The
settings configured using the wizard can also be changed. For more details, see the list of menus in fax settings.
Related Information
& “Fax Settings” on page 33
Making Settings for a PBX Phone System
Make the following settings when using the printer in offices that use extensions and require external access codes,
such as 0 and 9, to get an outside line.
1.
Enter Setup from the home screen.
2.
Select System Administration > Fax Settings > Basic Settings > Line Type.
3.
Select PBX.
4.
On the Access Code screen, select Use.
5.
Press the Access Code field, enter the external access code used for your phone system, and then press the
enter key at the bottom-right of the screen.
The access code is stored in the printer. When sending a fax to an outside fax number, enter # (hash) instead of
the actual access code.
Note:
When # (hash) is entered at the beginning of the fax number, the printer replaces the # with the stored access code when
dialing. Using # helps avoid connection problems when connecting to an outside line.
Making Paper Source Settings to Receive Faxes
Set the paper sources that you do not want to use for printing received documents or fax reports. Make this setting
if you have loaded special paper such as photo paper in one paper source and you do not want to use the paper for
printing faxes.
1.
Enter Setup from the home screen.
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2.
Select System Administration > Printer Settings > Paper Source Settings > Auto Select Settings > Fax.
3.
Select the paper source that you do not want to use for printing faxes, and then disable it.
Sending Faxes
Basic Fax Sending Operations
Send faxes in color or monochrome (B&W). When sending a fax in monochrome, you can preview the scanned
image on the LCD screen before sending.
Note:
❏ If the fax number is busy or there is some problem, the printer automatically redials after one minute.
❏ You can reserve up to 50 monochrome fax jobs even while the phone line is in use for a voice call, sending another fax, or
receiving a fax. You can check or cancel reserved fax jobs from Job Monitor in Status Menu.
❏ If you have enabled the Save Failure Data feature, failed faxes are saved, and you can resend them from Job Monitor in
Status Menu.
Sending Faxes Using the Control Panel
1.
Place the originals.
Note:
You can send up to 100 pages in one transmission; however depending on the remaining amount of memory, you may
not be able to send faxes even with less than 100 pages.
2.
Enter Fax from the home screen.
3.
Specify the recipient.
❏ To enter manually: Enter numbers using the numerical keypad on the control panel or the LCD screen, and
then press the enter key at the bottom-right of the screen.
❏ To select from the contacts list: Press Contacts, press the check box to add a check mark to a contact, and
then press Proceed.
❏ To select from the sent fax history: Press History, select a recipient, and then press Menu > Send to this
number.
Note:
❏ You can send the same monochrome fax to up to 200 recipients. A color fax can only be sent to one recipient at a
time.
❏ To add a pause (pause for three seconds) during dialing, enter a hyphen by pressing
.
❏ When Direct Dialing Restrictions in Security Settings is enabled, you can only select fax recipients from the
contacts list or the sent fax history. You cannot manually enter a fax number.
❏ If you set an external access code in Line Type, enter "#" (hash) instead of the actual external access code at the
beginning of the fax number.
❏ To delete recipients you entered, display the list of recipients by pressing the field on the screen that shows a fax
number or the number of recipients, select the recipient from the list, and then select Delete from the List.
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4.
Press Menu, select Fax Send Settings, and then make settings such as the resolution and the sending method
as necessary.
Note:
❏ To send 2-sided originals, enable ADF 2-Sided. However, you cannot send in color with this setting.
❏ Press Preset on the fax top screen to save the current settings and the recipients in Preset. Recipients may not be
saved depending on how you specified the recipients, such as entering a fax number manually.
5.
When sending a monochrome fax, press Preview on the fax top screen to check the scanned document.
❏
❏
❏
: Moves the screen in the direction of the arrows.
: Reduces or enlarges.
: Moves to the previous or the next page.
❏ Retry: Cancels the preview.
❏ View: Displays or hides the operation icons.
Note:
❏ You cannot send the fax in color after previewing.
❏ When Direct Send is enabled, you cannot preview.
❏ When the preview screen is left untouched for 20 seconds, the fax is sent automatically.
❏ The image quality of a sent fax may be different from what you previewed depending on the capability of the
recipient machine.
6.
Press the x button.
Note:
❏ To cancel sending, press the y button.
❏ It takes longer to send a fax in color because the printer performs scanning and sending simultaneously. While the
printer is sending a color fax, you cannot use the other features.
Related Information
& “Placing Originals” on page 48
& “Fax Mode” on page 26
& “Checking Fax Jobs” on page 111
& “Managing Contacts” on page 52
& “Presets Mode” on page 38
Sending Faxes Dialing from the External Phone Device
You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending
a fax, or when the recipient's fax machine does not switch to the fax automatically.
1.
Place the originals.
Note:
You can send up to 100 pages in one transmission.
2.
Pick up the handset of the connected telephone, and then dial the recipient's fax number using the phone.
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3.
Press Start Fax on the printer's control panel, and then press Send.
4.
Press Menu, select Fax Send Settings, and then make settings such as the resolution and the sending method
as necessary.
5.
When you hear a fax tone, press the x button, and then hang up the handset.
Note:
When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs
scanning and sending simultaneously. While sending the fax, you cannot use the other features.
Related Information
& “Placing Originals” on page 48
& “Fax Mode” on page 26
Various Ways of Sending Faxes
Sending Faxes After Confirming the Recipient's Status
You can send a fax while listening to sounds or voices through the printer's speaker while dialing, communicating,
and transmitting. You can also use this feature when you want to receive a fax from a fax polling service by
following audio guidance.
1.
Place the originals.
2.
Enter Fax from the home screen.
3.
Press On Hook.
Note:
You can adjust the sound volume of the speaker.
4.
Specify the recipient.
5.
When you hear a fax tone, press Send/Receive, and then press Send.
Note:
When receiving a fax from a fax polling service, and you hear the audio guidance, follow the guidance to make the
printer operations.
6.
Press the x button.
Related Information
& “Sending Faxes Using the Control Panel” on page 97
& “Receiving Faxes by Polling (Polling Receive)” on page 104
& “Placing Originals” on page 48
& “Fax Mode” on page 26
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Sending Faxes at a Specified Time (Send Fax Later)
You can set to send a fax at a specified time. Only monochrome faxes can be sent when the time to send is
specified.
1.
Place the originals.
2.
Enter Fax from the home screen.
3.
Specify the recipient.
4.
Press Menu, and then select Send Fax Later.
5.
Press On, enter the time to send the fax, and then press OK.
6.
Press Menu, select Fax Send Settings, and then make settings such as the resolution and the sending method
as necessary.
7.
Press the x button.
Note:
To cancel the fax, cancel it from Job Monitor in Status Menu.
Related Information
& “Sending Faxes Using the Control Panel” on page 97
& “Placing Originals” on page 48
& “Fax Mode” on page 26
& “Checking Fax Jobs” on page 111
Storing a Fax Without Specifying a Recipient (Store Fax Data)
You can store up to 100 pages of a single document in monochrome. This allows you to save the time spent
scanning the document when you need to send the same document frequently.
1.
Place the originals.
2.
Enter Fax from the home screen.
3.
Press Menu, select Store Fax Data, and then enable the function.
4.
Press Menu, select Fax Send Settings, and then make settings such as the resolution and the sending method
as necessary.
5.
Press the x (B&W) button.
You can send the stored document from Job Monitor in Status Menu.
Related Information
& “Sending Faxes Using the Control Panel” on page 97
& “Placing Originals” on page 48
& “Fax Mode” on page 26
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& “Checking Fax Jobs” on page 111
Sending Faxes on Demand (Polling Send)
You can store up to 100 pages of a single document in monochrome for polling fax. The stored document is sent
upon request from another fax machine that has a polling receive feature.
1.
Place the originals.
2.
Enter Fax from the home screen.
3.
Press Menu, select Polling Send, and then enable the function.
4.
Press Menu, select Fax Send Settings, and then make settings such as the resolution and the sending method
as necessary.
5.
Press the x (B&W) button.
To delete the stored document, delete it from Job Monitor in Status Menu.
Related Information
& “Sending Faxes Using the Control Panel” on page 97
& “Placing Originals” on page 48
& “Fax Mode” on page 26
& “Checking Fax Jobs” on page 111
Sending Many Pages of a Monochrome Document (Direct Send)
When sending a fax in monochrome, the scanned document is temporarily stored in the printer's memory.
Therefore, sending a lot of pages may cause the printer to run out of memory and stop sending the fax. You can
avoid this by enabling the Direct Send feature, however, it takes longer to send the fax because the printer
performs scanning and sending simultaneously. You can use this feature when there is only one recipient.
From the home screen, select Fax > Menu > Fax Send Settings > Direct Send > On.
Sending a Fax Preferentially (Priority Send)
You can send an urgent document ahead of the other faxes waiting to be sent.
From the home screen, select Fax > Menu > Fax Send Settings > Priority Send > On.
Note:
You cannot send your document preferentially while one of the following is in progress because the printer cannot accept
another fax.
❏ Sending a monochrome fax with Direct Send enabled
❏ Sending a color fax
❏ Sending a fax using a connected telephone
❏ Sending a fax sent from the computer
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Sending Different Size Documents Using ADF (Continuous Scan from ADF)
If you place different sized originals in the ADF, all of the originals are sent at the largest size among them. You can
send them in their original sizes by sorting and placing them by size, or placing them one by one.
Before placing originals, select Fax > Menu > Fax Send Settings > Continuous Scan from ADF > On from the
home screen. Follow the on-screen instructions to place originals.
The printer stores the scanned documents, and sends as one document.
Note:
If you leave the printer untouched for 20 seconds after prompted to set the next originals, the printer stops storing and starts
sending the document.
Sending Multiple Faxes to the Same Recipient at Once (Batch Send)
If there are multiple faxes waiting to be sent to the same recipient, you can set the printer to group them together to
send them at once. Up to 5 documents (up to 100 pages in total) can be sent at one time. This helps you save on
connection fees by reducing the number of transmission times.
From the home screen, select Setup > System Administration > Fax Settings > Send Settings > Batch Send > On.
Note:
❏ Scheduled faxes are also grouped together when the recipient and the time to send the fax match.
❏ Batch Send is not applied to the following fax jobs.
❏ Monochrome fax with Priority Send enabled
❏ Monochrome fax with Direct Send enabled
❏ Color faxes
❏ Faxes sent from the computer
Sending a Fax from a Computer
You can send faxes from the computer by using the FAX Utility and PC-FAX driver. See the help of FAX Utility and
PC-FAX driver for the operating instructions.
Related Information
& “PC-FAX Driver (Fax Driver)” on page 139
& “FAX Utility” on page 140
Receiving Faxes
Setting Receiving Mode
You can set Receive Mode using the Fax Setting Wizard. When you set up the fax feature for the first time, we
recommend using the Fax Setting Wizard. If you want to change the Receive Mode settings individually, follow
the steps below.
1.
Enter Setup from the home screen.
2.
Select System Administration > Fax Settings > Receive Settings > Receive Mode.
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3.
Select how to receive.
❏ Auto: Recommended for heavy fax users. The printer automatically receives a fax after the number of rings
you specified.
c Important:
When you do not connect a telephone to the printer, select the Auto mode.
❏ Manual: Recommended for users who do not fax often, or who want to receive a fax after answering calls
with the connected telephone. When receiving a fax, pick up the handset, and then operate the printer.
Note:
If you enable the Remote Receive feature, you can start receiving a fax just by using the connected telephone.
Related Information
& “Making Basic Fax Settings Using the Fax Setting Wizard” on page 94
& “Receiving Faxes Manually” on page 103
& “Receiving Faxes Using a Connected Telephone (Remote Receive)” on page 104
Settings for the Answering Machine
You need settings to use an answering machine.
❏ Set the Receive Mode of the printer to Auto.
❏ Set the Rings to Answer setting of the printer to a higher number than the number of rings for the answering
machine. Otherwise, the answering machine cannot receive voice calls to record voice messages. See the
manuals that came with the answering machine for its settings.
The Rings to Answer setting may not be displayed depending on the region.
Related Information
& “Fax Settings” on page 33
Various Ways of Receiving Faxes
Receiving Faxes Manually
When you connect a telephone and set the Receive Mode setting of the printer to Manual, follow the steps below
to receive faxes.
1.
When the telephone rings, pick up the handset.
2.
When you hear a fax tone, press Start Fax on the LCD screen of the printer.
Note:
If you enable the Remote Receive feature, you can start receiving a fax just by using the connected telephone.
3.
Press Receive.
4.
Press the x button, and then hang up the handset.
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Related Information
& “Receiving Faxes Using a Connected Telephone (Remote Receive)” on page 104
& “Saving Received Faxes in the Inbox” on page 105
& “Making Paper Source Settings to Receive Faxes” on page 96
Receiving Faxes Using a Connected Telephone (Remote Receive)
To receive a fax manually, you need to operate the printer after you pick up the handset of the telephone. By using
the Remote Receive feature, you can start receiving a fax just by operating the phone.
The Remote Receive feature is available for telephones that support tone dialing.
Related Information
& “Receiving Faxes Manually” on page 103
Setting Up Remote Receive
1.
Enter Setup from the home screen.
2.
Select System Administration > Fax Settings > Receive Settings > Remote Receive.
3.
After enabling Remote Receive, enter a two digit code (0 to 9, *, and # can be entered) in the Start Code field.
4.
Press OK.
Using Remote Receive
1.
When the telephone rings, pick up the handset.
2.
When you hear a fax tone, enter the start code using the telephone.
3.
After confirming that the printer has started receiving the fax, hang up the handset.
Receiving Faxes by Polling (Polling Receive)
You can receive a fax stored on another fax machine by dialing the fax number. Use this feature to receive a
document from a fax information service. However, if the fax information service has an audio guidance feature
that you need to follow to receive a document, you cannot use this feature.
Note:
To receive a document from a fax information service that uses audio guidance, just dial the fax number using the On Hook
feature or the connected telephone, and operate the phone and the printer following the audio guidance.
1.
Enter Fax from the home screen.
2.
Select Menu > Polling Receive, and then enable the function.
3.
Enter the fax number.
Note:
When Direct Dialing Restrictions in Security Settings is enabled, you can only select fax recipients from the contact
list or the sent fax history. You cannot manually enter a fax number.
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4.
Press the x button.
Related Information
& “Sending Faxes After Confirming the Recipient's Status” on page 99
& “Sending Faxes Dialing from the External Phone Device” on page 98
Saving and Forwarding Received Faxes
The printer provides the following features to save and forward received faxes.
❏ Saving in the printer's inbox
❏ Saving in an external memory device
❏ Saving on a computer
❏ Forwarding to another fax machine, an email address, or to a shared folder on a network
Note:
❏ The above features can be used at the same time. If you do use them all at the same time, received documents are saved to
the inbox, to an external memory device, on a computer, and forwarded to the specified destination.
❏ When there are received documents that have not been read, saved or forwarded yet, the number of the unprocessed jobs
is displayed on the fax mode icon.
Related Information
& “Saving Received Faxes in the Inbox” on page 105
& “Saving Received Faxes in an External Memory Device” on page 106
& “Saving Received Faxes on a Computer” on page 107
& “Forwarding Received Faxes” on page 108
& “Notification of Unprocessed Received Faxes” on page 111
Saving Received Faxes in the Inbox
You can set to save received faxes in the printer's inbox. Up to 100 documents can be saved. If you use this feature,
received documents are not automatically printed. You can view them on the printer's LCD screen and print only
when needed.
Note:
Saving 100 documents may not be possible depending on the usage conditions such as the file size of saved documents, and
using of multiple fax saving features at a time.
Setting to Save Received Faxes in the Inbox
1.
Enter Setup from the home screen.
2.
Select System Administration > Fax Settings > Output Settings > Fax Output.
3.
Check the current settings displayed on the screen, and press Settings.
4.
Select Save to Inbox > Yes.
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5.
Select the option to use when the inbox is full.
❏ Receive and print faxes: The printer prints all received documents that cannot be saved in the Inbox.
❏ Reject incoming faxes: The printer does not answer incoming fax calls.
Checking the Received Faxes on the LCD Screen
1.
Enter Fax from the home screen.
Note:
When there are received faxes that have not been read, the number of unread documents is displayed on the fax mode
icon on the home screen.
2.
Select Open Inbox.
3.
If the inbox has been password protected, enter the inbox password or the administrator password.
4.
Select the fax to view from the list.
The contents of the fax are displayed.
❏
: Rotates the image to the right by 90 degrees.
❏
❏
❏
: Moves the screen in the direction of the arrows.
: Reduces or enlarges.
: Moves to the previous or the next page.
❏ View: Displays or hides the operation icons.
❏
5.
: Deletes the previewed documents.
Press Menu, select whether to print or delete the document you have viewed, and then follow the on-screen
instructions.
c Important:
If the printer runs out of memory, receiving and sending faxes may be disabled. Delete documents that you
have already read or printed.
Related Information
& “Notification of Unprocessed Received Faxes” on page 111
& “Fax Settings” on page 33
Saving Received Faxes in an External Memory Device
You can set to convert received documents into PDF format and save them in an external memory device
connected to the printer. You can also set to automatically print the documents while saving them in the memory
device.
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c Important:
Keep the memory device connected to the printer as long as possible. If you leave the device disconnected, the printer
temporarily saves received documents and may result in a memory full error that disables sending and receiving
faxes. While the printer is temporarily saving documents, the number of unsaved jobs is displayed on the fax mode
icon on the home screen.
1.
Connect an external memory device to the printer.
2.
Enter Setup from the home screen.
3.
Select System Administration > Fax Settings > Output Settings > Fax Output.
4.
Check the current settings displayed on the screen, and press Settings.
5.
Select Other Settings > Create Folder to Save.
6.
Check the message on the screen and then press Create.
A folder to save received documents is created in the memory device.
7.
Press the y button to return to the Fax Output screen.
8.
Select Save to Memory Device > Yes. To print the documents automatically while saving them in the memory
device, select Yes and Print.
Related Information
& “Notification of Unprocessed Received Faxes” on page 111
Saving Received Faxes on a Computer
You can set to convert received documents into PDF format and save them on a computer connected to the printer.
You can also set to automatically print the documents while saving them on the computer.
First, you need to use FAX Utility to make the setting. Install FAX Utility on the computer.
c Important:
❏ Set the printer's receive mode to Auto.
❏ Try not to let your computer enter sleep mode. If the computer is left in sleep mode or if it is turned off, the
printer temporarily saves received documents and may result in a memory full error that disables sending and
receiving faxes. While the printer is temporarily saving documents, the number of unsaved jobs is displayed on
the fax mode icon on the home screen.
1.
Start FAX Utility on the computer connected to the printer.
2.
Open the setting screen of FAX Utility.
❏ Windows
Select Fax Settings for Printer > Received Fax Output Settings.
❏ Mac OS X
Click Fax Receive Monitor, select the printer, and then click Received Fax Output Settings..
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3.
Click Save faxes on this computer, and specify the folder to save received documents.
4.
Make the other settings as necessary, and then send the setting to the printer.
Note:
For details on the setting items and the procedure, see the help of FAX Utility.
5.
On the printer's control panel, enter Setup.
6.
Select System Administration > Fax Settings > Output Settings > Fax Output.
7.
The current setting is displayed. Check that the printer is set to save faxes on a computer (Save to Computer).
If you want to automatically print received documents while saving them on the computer, press Settings and
go to the next step.
8.
Select Save to Computer > Yes and Print.
Note:
To stop saving received document on the computer, set Save to Computer to No on the printer. You can also use FAX
Utility to change the setting, however, changing from FAX Utility is not allowed while there are received faxes that have
not been saved on the computer.
Related Information
& “Setting Receiving Mode” on page 102
& “FAX Utility” on page 140
& “Notification of Unprocessed Received Faxes” on page 111
Forwarding Received Faxes
You can set to forward received documents to another fax machine, or convert the documents into PDF format
and forward them to a shared folder on a network or to an email address. Forwarded documents are deleted from
the printer. First register the forwarding destinations to the contacts list. To forward to an email address, you also
need to configure the email server settings.
Note:
❏ Color documents cannot be forwarded to another fax machine. They are processed as documents that failed to be
forwarded.
❏ Before you use this feature, make sure the printer's Date/Time and Time Difference settings are correct. Access the menus
from System Administration > Common Settings.
1.
Enter Setup from the home screen.
2.
Select System Administration > Fax Settings > Output Settings > Fax Output.
3.
Check the current settings displayed on the screen, and press Settings.
4.
Select Forward > Yes.
Note:
To print the documents automatically while forwarding them, select Yes and Print.
5.
Select Other Settings > Where to Forward.
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6.
Select forwarding destinations from the contacts list.
Note:
❏ Press View to sort the contacts by printer's feature.
❏ You can specify up to five forwarding destinations. Press the check box to select the destination. Press the box again to
cancel the selection.
7.
When finished selecting forwarding destinations, press Proceed.
8.
Check that the forwarding destinations you selected are correct, then press Close.
9.
Select Options When Forwarding Failed.
10. Select whether to print received documents or save them in the printer's inbox when forwarding them is failed.
c Important:
When you set to save documents that failed to be forwarded in the inbox, you should delete the documents
from the inbox once they have been checked. While there are documents waiting or that have failed to be
forwarded, the number of unfinished jobs is displayed on the fax mode icon on the home screen.
11. When forwarding to an email address, you can specify a subject for the email. Select Email Subject to
Forward, and enter the subject.
Note:
❏ If you have selected a shared folder on a network or an email address as the forwarding destination, we recommend
that you test if you can send a scanned image to the destination in the scan mode. Select Scan > Email, or Scan >
Network Folder/FTP from the home screen, select the destination, and then start scanning.
❏ You can set to receive a new fax notification on a Windows computer when received documents are saved to a shared
folder on a network. Use FAX Utility to make the settings. For details, see the help of FAX Utility.
Related Information
& “System Administration” on page 30
& “Managing Contacts” on page 52
& “Using an Email Server” on page 203
& “Checking the Received Faxes on the LCD Screen” on page 106
& “Notification of Unprocessed Received Faxes” on page 111
& “Scanning to an Email” on page 82
& “Scanning to a Network Folder or FTP Server” on page 83
& “FAX Utility” on page 140
Using Other Faxing Features
Printing Fax Report and List
Printing Fax Report Manually
1.
Enter Fax from the home screen.
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2.
Select Menu > Fax Report.
3.
Select the report to print, and then follow the on-screen instruction.
Note:
You can change the report format. From the home screen, select Setup > System Administration > Fax Settings >
Output Settings, and then change the Attach Image to Report or Report Format settings.
Related Information
& “Fax Mode” on page 26
& “Fax Settings” on page 33
Setting Up to Print Fax Reports Automatically
You can make settings to print the following fax reports automatically.
Transmission Report
From the home screen, select Setup > System Administration > Fax Settings > User Default Settings >
Transmission Report, and then select Print or Print on Error.
Note:
To change the setting when sending a fax, press Menu on the fax top screen, and then select Fax Send Settings >
Transmission Report.
Forwarding Report
From the home screen, select Setup > System Administration > Fax Settings > Output Settings > Forwarding
Report, and then select Print or Print on Error.
Fax Log
From the home screen, select Setup > System Administration > Fax Settings > Output Settings > Fax Log Auto
Print, and then select On(Every 30) or On(Time).
Related Information
& “Fax Mode” on page 26
& “Fax Settings” on page 33
Setting Security for Faxing
You can make security settings to prevent sending a fax to the wrong recipient, or prevent received documents
from being leaked or lost. You can also delete backed-up fax data.
1.
Enter Setup from the home screen.
2.
Select System Administration > Fax Settings > Security Settings.
3.
Select the menu, and then make the settings.
Related Information
& “Fax Settings” on page 33
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Checking Fax Jobs
Notification of Unprocessed Received Faxes
When there are unprocessed received documents, the number of unprocessed jobs is displayed on the fax mode
icon on the home screen. See the table below for a definition of the "unprocessed".
Note:
If you are using more than one of the fax output settings, the number of unprocessed jobs may be displayed as "2" or "3" even
if only one fax has been received. For example, if you have set to save faxes in the inbox and on a computer and one fax is
received, the number of unprocessed jobs is displayed as "2" if the fax has not been saved to the inbox and on a computer.
Received Fax Output Setting
Unprocessed Status
Printing*1
Received documents are waiting to be printed or printing is in progress.
Saving in the inbox
There are unread received documents in the inbox.
Saving in an external memory
device
There are received documents that have not been saved in the device because there is
no device containing a folder specifically created to save received documents connected
to the printer or for other reasons.
Saving on a computer
There are received documents that have not been saved on the computer because the
computer is in sleep mode or for other reasons.
Forwarding
There are received documents that have not been forwarded or failed to be forwarded
*2.
*1
: When you have set none of the fax output settings, or when you have set to print received documents while saving them
in an external memory device or a computer.
*2
: When you have set to save documents that could not be forwarded in the inbox, there are unread documents that failed to
be forwarded in the inbox. When you have set to print documents that failed to be forwarded, printing is not complete.
Related Information
& “Saving Received Faxes in the Inbox” on page 105
& “Saving Received Faxes in an External Memory Device” on page 106
& “Saving Received Faxes on a Computer” on page 107
& “Forwarding Received Faxes” on page 108
& “Checking the Received Faxes on the LCD Screen” on page 106
& “Checking Fax Jobs in Progress” on page 112
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Checking Fax Jobs in Progress
You can check, cancel, print, resend, or delete the following fax documents.
❏ Received documents that have not been printed yet.
❏ Documents that have not be sent yet
❏ Documents stored using Polling Send or Store Fax Data.
❏ Documents that have failed to be sent (if you have enabled Save Failure Data)
❏ Received documents that have not been saved on a computer or in an external memory device
1.
Press the button.
2.
Select Job Monitor, and then select Communication Job or Print Job.
3.
Select a job to check.
Checking the Fax Job History
You can check the history of sent or received fax jobs. The received fax logs include the received documents so that
you can reprint them. You cannot print or resend sent documents from the sent log.
1.
Press the button.
2.
Select Job History, and then select Receive Job or Send Job.
3.
Select a job to check.
Note:
All the received documents are stored in Job History so that you can reprint them, but they are deleted in chronological
order when the printer runs out of memory.
Checking the Received Documents in the Inbox
You can check received documents stored in the printer's inbox.
1.
Press the button.
2.
Select Job Storage and then select Inbox.
Note:
Press Menu to display menus for printing or deleting all the documents in the inbox.
3.
Select a fax to check.
The content of the document is displayed.
Note:
❏ Press Menu, and then select Details to see detailed information such as the date and time, and the sender.
❏ The printer cannot receive and send faxes when the memory is full. We recommend deleting the viewed or printed
documents.
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Replacing Ink Supply Units and Other
Consumables
Checking the Status of the Remaining Ink and the
Maintenance Box
You can check the approximate ink levels and the approximate service life of the maintenance box from the control
panel or the computer.
Checking the Status of the Remaining Ink and the Maintenance Box
- Control Panel
1.
Press the button on the control panel.
2.
Select Printer Information.
Note:
The indicator on the far right indicates the available space in the maintenance box.
Checking the Status of the Remaining Ink and the Maintenance Box
- Windows
1.
Access the printer driver window.
2.
Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 136
Checking the Status of the Remaining Ink and the Maintenance Box
- Mac OS X
1.
Start the printer driver utility:
❏ Mac OS X v10.6.x to v10.9.x
menu > Printers & Scanners (or Print & Scan, Print & Fax) and
Select System Preferences from the
then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
❏ Mac OS X v10.5.8
Select System Preferences from the
Queue > Utility.
menu > Print & Fax, and then select the printer. Click Open Print
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2.
Click EPSON Status Monitor.
Ink Supply Unit Codes
Epson recommends the use of genuine Epson ink supply units. Epson cannot guarantee the quality or reliability of
non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may
not be displayed.
The following are the codes for genuine Epson ink supply units.
Product
Black
Cyan
Magenta
Yellow
WF-R5690
T8781
T8782
T8783
T8784
T8381
T8382
T8383
T8384
T8451
T8452
T8453
T8454
T8821
T8822
T8823
T8824
WF-R5691
Note:
❏ Not all ink supply units are available in all regions.
❏ For users in Europe, visit the following website for information on Epson's ink supply unit yields.
http://www.epson.eu/pageyield
For Australia/New Zealand
Product
Black
Cyan
Magenta
Yellow
WF-R5690
R14X
R14X
R14X
R14X
Ink Supply Unit Handling Precautions
Read the following instructions before replacing ink supply units.
Handling precautions
❏ Store ink supply units at normal room temperature and keep them away from direct sunlight.
❏ Epson recommends using the ink supply unit before the date printed on the package.
❏ For best results, store ink supply unit packages with their bottom down.
❏ After bringing an ink supply unit inside from a cold storage site, allow it to warm up at room temperature for at
least 12 hours before using it.
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❏ Do not remove the transparent seal from the ink supply area; otherwise the ink supply unit may become
unusable.
❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
❏ Install all ink supply units; otherwise you cannot print.
❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
❏ Do not leave the printer with the ink supply units removed; otherwise, ink remaining in the print head nozzles
may dry out and you may not be able to print.
❏ If you need to remove an ink supply unit temporarily, make sure you protect the ink supply area from dirt and
dust. Store the ink supply unit in the same environment as the printer. Because the ink supply port is equipped
with a valve designed to contain the release of excess ink, there is no need to supply your own covers or plugs.
❏ Removed ink supply units may have ink around the ink supply port, so be careful not to get any ink on the
surrounding area when removing the ink supply units.
❏ This printer uses ink supply unit equipped with a green chip that monitors information such as the amount of
remaining ink for each ink supply unit. This means that even if the ink supply unit is removed from the printer
before it is expended, you can still use the ink supply unit after reinserting it back into the printer.
❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the ink supply unit when your printer indicates to replace the ink supply unit. The yields quoted for
you do not include this reserve.
❏ Although the ink supply units may contain recycled materials, this does not affect printer function or
performance.
❏ Specifications and appearance of the ink supply unit are subject to change without prior notice for
improvement.
❏ Do not disassemble or remodel the ink supply unit, otherwise you may not be able to print normally.
❏ Do not drop or knock the ink supply unit against hard objects; otherwise, the ink may leak.
❏ You cannot use the ink supply units that came with the printer for the replacement.
❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
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Consumption of Ink
❏ To maintain optimum print head performance, some ink is consumed from all ink supply units not only during
printing but also during maintenance operations such as print head cleaning.
❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. This is because a mixture of color inks is used to create black.
Replacing Ink Supply Units
1.
Open the ink case.
Note:
This procedure explains how to replace the black ink supply unit. To replace color ink supply units, open the ink case on
the other side of the printer. The replacement methods are the same.
2.
Push the handle on the ink supply unit that you want to replace.
The ink supply unit will pop out.
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3.
Lift up the ink supply unit.
Note:
If you cannot lift up the ink supply unit, pull the handle forward.
4.
Unpack the new ink supply unit from its package.
c Important:
Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
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Note:
If there is protective material attached to the bottom of the ink supply unit, remove it. The shape and number of
protective materials and where they are attached are subject to change without notice.
5.
Shake theink supply unit 20 times well.
6.
Insert the ink supply unit into the ink case so that it fits into the printer.
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Note:
❏ If the ink supply unit has changed shape due to being dropped and so on, fix the shape before inserting it in the
printer; otherwise, it may not be set correctly or the ink levels may not be displayed correctly.
❏ If the ink supply unit has a base that spreads out, spread the base and place it over the projecting section in the ink
case. Some ink supply units do not have a base that can be spread.
7.
Push the handle of the ink supply unit until it clicks into place.
Note:
To confirm whether the ink supply units are installed correctly, press Check when displayed on the printer's control
panel.
8.
Close the ink case.
Related Information
& “Ink Supply Unit Codes” on page 114
& “Ink Supply Unit Handling Precautions” on page 114
Maintenance Box Code
Epson recommends the use of a genuine Epson maintenance box.
The following is the code for the genuine Epson maintenance box.
T6710
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Maintenance Box Handling Precautions
Read the following instructions before replacing the maintenance box.
❏ Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and
printing.
❏ Do not tilt the used maintenance box until after it is sealed in the plastic bag; otherwise ink may leak.
❏ Keep the maintenance box out of direct sunlight.
❏ Do not replace the maintenance box during printing; otherwise, ink may leak.
❏ Do not reuse a maintenance box which has been removed and left detached for a long period. Ink inside the box
will have solidified and no more ink can be absorbed.
Replacing a Maintenance Box
In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink
leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the
maintenance box has reached its limit. Whether and how often this is required will vary according to the number
of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs.
Replace the maintenance box when you are promoted to do so. The Epson Status Monitor, your LCD, or lights on
the control panel will advise you when this part needs replacing. The need for replacement of the box does not
mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not
cover the cost of this replacement. It is a user-serviceable part.
Note:
When it is full, you cannot print until the maintenance box is replaced to avoid ink leakage. However, you can perform
operations such as sending faxes and saving data to an external USB device.
1.
Remove the new maintenance box from its package.
c Important:
Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and
printing.
Note:
A transparent bag for the used maintenance box is provided with the new maintenance box.
2.
Remove the rear cover.
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3.
Remove the used maintenance box.
4.
Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the
bag shut.
c Important:
Do not tilt the used maintenance box until after it is sealed in the plastic bag; otherwise ink may leak.
5.
Insert the new maintenance box all the way into the printer.
6.
Insert the rear cover.
7.
Press Done.
Related Information
& “Maintenance Box Code” on page 119
& “Maintenance Box Handling Precautions” on page 120
Temporarily Printing with Black Ink
When color ink is expended and black ink still remains, you can use the following settings to continue printing for
a short time using only black ink.
❏ Type of paper: plain papers, Envelope
❏ Color: Grayscale
❏ EPSON Status Monitor 3: Enabled (for Windows only)
Because this feature is only available for approximately five days, replace the expended ink supply unit as soon as
possible.
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Note:
❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏ The available period varies depending on the usage conditions.
Temporarily Printing with Black Ink - Windows
1.
When the following window is displayed, cancel printing.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
2.
Access the printer driver window.
3.
Select plain papers or Envelope as the Paper Type setting on the Main tab.
4.
Select Grayscale.
5.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
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6.
Click Print.
7.
Click Print in Black in the window displayed.
Related Information
& “Loading Paper in the Paper Cassette” on page 43
& “Loading Paper in the Rear Paper Feed” on page 45
& “Printing Basics - Windows” on page 55
Temporarily Printing with Black Ink - Mac OS X
Note:
To use this feature through a network, connect with Bonjour.
1.
Click the printer icon in the Dock.
2.
Cancel the job.
❏ Mac OS X v10.8.x to Mac OS X v10.9.x
Click
next to the progress meter.
❏ Mac OS X v10.5.8 to v10.7.x
Click Delete.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
3.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver).
4.
Select On as the Permit temporary black printing setting.
5.
Access the printer driver window.
6.
Select Print Settings from the pop-up menu.
7.
Select plain papers or Envelope as the Media Type setting.
8.
Select Grayscale.
9.
Set the other items as necessary.
10. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 43
& “Loading Paper in the Rear Paper Feed” on page 45
& “Printing Basics - Mac OS X” on page 56
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Conserving Black Ink when the Black Ink Is Low (for
Windows Only)
When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to
create black. You can continue printing while preparing a replacement black ink supply unit.
This feature is only available when you select the following settings in the printer driver.
❏ Paper Type: plain papers
❏ Quality: Standard
❏ EPSON Status Monitor 3: Enabled
Note:
❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
❏ To maintain the quality of the print head, black ink is also consumed.
Options
Description
Yes
Select to use a mixture of color inks to create black. This window is displayed the next time
you print a similar job.
No
Select to continue using the remaining black ink. This window is displayed the next time
you print a similar job.
Disable this feature
Select to continue using the remaining black ink. This window is not displayed until you
replace the black ink supply unit and it runs low again.
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Improving Print and Scan Quality
Improving Print and Scan Quality
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head. You can perform a nozzle check and head cleaning from the control panel or the
computer.
c Important:
Do not open the ink case or turn off the printer during head cleaning. If the head cleaning is incomplete, you may
not be able to print.
Note:
❏ Because print head cleaning uses some ink, clean the print head only if quality declines.
❏ When ink is low you may not be able to clean the print head. Replace the appropriate ink supply unit first.
❏ If print quality has not improved after repeating nozzle check and head cleaning about four times, run the power cleaning
once. If print quality has still not improved, wait for at least six hours without printing, and then run the nozzle check
again and repeat the head cleaning if necessary. We recommend to turn off the printer. If print quality has still not
improved, contact Epson support.
❏ To prevent the print head from drying out, always turn the printer off by pressing the P button.
❏ To keep the print head operating at its best, we recommend printing a few pages on a regular basis.
Checking and Cleaning the Print Head - Control Panel
1.
Load A4-size plain paper in the printer.
2.
Enter Setup from the home screen.
3.
Select Maintenance > Print Head Nozzle Check.
4.
Follow the on-screen instructions to print the nozzle check pattern.
Note:
The test pattern may vary by model.
5.
Compare the printed check pattern with the sample shown below.
❏ All lines are printed: The print head nozzles are not clogged. Close the nozzle check feature.
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❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step.
6.
Follow the on-screen instructions to clean the print head.
7.
When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until
all lines are printed completely.
Checking and Cleaning the Print Head - Windows
1.
Load A4-size plain paper in the printer.
2.
Access the printer driver window.
3.
Click Nozzle Check on the Maintenance tab.
4.
Follow the on-screen instructions.
Related Information
& “Windows Printer Driver” on page 136
Checking and Cleaning the Print Head - Mac OS X
1.
Make sure that A4-size plain paper is loaded in the printer.
2.
Start the printer driver utility:
❏ Mac OS X v10.6.x to v10.9.x
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Select System Preferences from the
then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
❏ Mac OS X v10.5.8
Select System Preferences from the
Queue > Utility.
3.
Click Nozzle Check.
4.
Follow the on-screen instructions.
menu > Print & Fax, and then select the printer. Click Open Print
Running Power Ink Flushing
Note:
The maintenance box reaches its capacity earlier by running this feature. Replace the maintenance box when the absorbing
capacity of the maintenance box has reached its limit.
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1.
Turn off the printer, and then press the P button and the y button at the same time to display the
confirmation window.
2.
Follow the on-screen instructions to run the power ink flushing feature.
Note:
If you cannot run this feature, solve the problems that are displayed in the window. Next, turn off the printer, and then
run this feature again.
3.
After running this feature, run the nozzle check to make sure the nozzles are not clogged.
Related Information
& “Replacing a Maintenance Box” on page 120
Aligning the Print Head
If you notice a misalignment of vertical lines or blurred images, align the print head.
Aligning the Print Head - Control Panel
1.
Load A4-size plain paper in the printer.
2.
Enter Setup from the home screen.
3.
Select Maintenance > Print Head Alignment.
4.
Select one of the alignment menus and follow the on-screen instructions to print a pattern for alignment.
❏ Ruled Line Alignment: Select this if vertical lines look misaligned.
❏ Vertical Alignment: Select this if your printouts look blurry.
❏ Horizontal Alignment: Select this if you see horizontal banding at regular intervals.
5.
Follow the on-screen instructions to align the print head.
Note:
The alignment patterns may be slightly different from the actual ones, but the procedures are the same.
❏ Ruled Line Alignment: Find and enter the number for the pattern that has the least misaligned vertical line.
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❏ Vertical Alignment: Find and enter the number for the most solid pattern in each group.
❏ Horizontal Alignment: Find and enter the number for the least separated or overlapping pattern in each
group.
Aligning the Print Head - Windows
1.
Load A4-size plain paper in the printer.
2.
Access the printer driver window.
3.
Click Print Head Alignment on the Maintenance tab.
4.
Follow the on-screen instructions.
Related Information
& “Windows Printer Driver” on page 136
Aligning the Print Head - Mac OS X
1.
Make sure that A4-size plain paper is loaded in the printer.
2.
Start the printer driver utility:
❏ Mac OS X v10.6.x to v10.9.x
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Select System Preferences from the
then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
❏ Mac OS X v10.5.8
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Select System Preferences from the
Queue > Utility.
3.
Click Print Head Alignment.
4.
Follow the on-screen instructions.
menu > Print & Fax, and then select the printer. Click Open Print
Improving Horizontal Streaks
If your printouts contain horizontal banding or streaks after trying Print Head Cleaning and Horizontal
Alignment, finely tune the horizontal alignment.
1.
Enter Setup from the home screen.
2.
Select Maintenance > Improve Horizontal Streaks.
3.
Follow the on-screen instructions to perform horizontal alignment.
Cleaning the Paper Path for Ink Smears
When the printouts are smeared or scuffed, clean the roller inside.
c Important:
Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint.
1.
Load A4-size plain paper in the paper source that you want to clean.
2.
Enter Setup from the home screen.
3.
Select Maintenance > Paper Guide Cleaning.
4.
Select the paper source, and then follow the on-screen instructions to clean the paper path.
Note:
Repeat this procedure until the paper is not smeared with ink. If the printouts are still smeared or scuffed, clean the
other paper sources.
Cleaning the Paper Path for Paper Feeding Problems
When paper is not fed from rear paper feed correctly, clean the roller inside.
c Important:
Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint.
1.
Load the cleaning sheet that came with the Epson genuine paper in the rear paper feed.
2.
Enter Setup from the home screen.
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3.
Select Maintenance > Paper Guide Cleaning.
4.
Select rear paper feed, and then follow the on-screen instructions to clean the paper path.
5.
Repeat this procedure two or three times.
Note:
The cleaning sheet loses its effect when used three times or more.
Cleaning the ADF
When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly,
clean the ADF.
c Important:
Never use alcohol or thinner to clean the printer. These chemicals can damage the printer.
1.
Open the ADF cover.
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2.
Use a soft, dry, clean cloth to clean the roller and the interior of the ADF.
3.
Open the document cover.
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4.
Clean the part that is shown in the illustration.
Note:
❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner
and a soft cloth to remove it. Wipe off all remaining liquid.
❏ Do not press the glass surface too hard.
❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
Cleaning the Scanner Glass
When the copies or scanned images are smeared or scuffed, clean the scanner glass.
c Important:
Never use alcohol or thinner to clean the printer. These chemicals can damage the printer.
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1.
Open the document cover.
2.
Use a soft, dry, clean cloth to clean the surface of the scanner glass.
Note:
❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner
and a soft cloth to remove it. Wipe off all remaining liquid.
❏ Do not press the glass surface too hard.
❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
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Applications and Network Service Information
Applications and Network Service
Information
Epson Connect Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere.
The features available on the Internet are as follows.
Email Print
Epson iPrint remote print
✓
Scan to Cloud
✓
Remote Print Driver
✓
✓
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Web Config
Web Config is an application that runs on a Web browser, such as Internet Explorer and Chrome, from a computer
or smart device. You can confirm the printer status or change the network service and printer settings. To use Web
Config, connect the computer or device to the same network as the printer.
Note:
The following browsers are supported.
OS
*
Browser
Windows XP or later
Internet Explorer 8 or later, Firefox*, Chrome*
Mac OS X v10.5.8 or later
Safari*, Firefox*, Chrome*
iOS*
Safari*
Android 2.3 or later
Default browser
Chrome OS*
Default browser
Use the latest version.
Running Web Config on a Web Browser
1.
Check the printer's IP address.
Press the network icon (for example
) from the home screen, and then check the printer's IP address.
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2.
Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint.
Related Information
& “Using Epson iPrint” on page 77
Running Web Config on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web Config.
1.
Access the devices and printers screen in Windows.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound (or
Hardware).
❏ Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound.
❏ Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2.
Right-click on your printer and select Properties.
3.
Select the Web Service tab and click the URL.
Running Web Config on Mac OS X
1.
Select System Preferences from the
then select the printer.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
2.
Click Options & Supplies> Show Printer Webpage.
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Necessary Applications
Windows Printer Driver
The printer driver is an application that controls the printer according to the print commands from other
applications. Making settings on the printer driver provides the best printing results. You can also check the status
of the printer or keep it in top operating condition using the printer driver utility.
Note:
You can change the language of the printer driver. Select the language you want to use from the Language setting on the
Maintenance tab.
Accessing the printer driver from applications
To make settings that apply only to the application you are using, access from that application.
Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties.
Note:
Operations differ depending on the application. See the application's help for details.
Accessing the printer driver from the control panel
To make settings that apply to all of the applications, access from the control panel.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏ Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Rightclick on your printer and select Printing preferences.
❏ Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Select printing preferences.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Rightclick on your printer and select Printing preferences.
Starting the utility
Access the printer driver window. Click the Maintenance tab.
Restricting Available Settings for the Windows Printer Driver
Administrators can restrict the following printer driver settings for each user to prevent unintended changes of the
settings.
❏ Anti-Copy Pattern
❏ Watermark
❏ Header/Footer
❏ Color
❏ 2-Sided Printing
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❏ Multi-Page
Note:
Log on to your computer as an administrator.
1.
Open the Optional Settings tab in printer properties.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Rightclick on your printer, or press and hold it and then select Printer properties. Click the Optional Settings
tab.
❏ Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound.
Right-click on your printer, and then select Printer properties. Click the Optional Settings tab.
❏ Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your
printer, and then select Properties. Click the Optional Settings tab.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes.
Right-click on your printer, and then select Properties. Click the Optional Settings tab.
2.
Click Driver Settings.
3.
Select the feature that you want to restrict.
See the online help for explanations of the setting items.
4.
Click OK.
Making Operation Settings for the Windows Printer Driver
You can make settings such as enabling EPSON Status Monitor 3.
1.
Access the printer driver window.
2.
Click Extended Settings on the Maintenance tab.
3.
Make the appropriate settings, and then click OK.
See the online help for explanations of the setting items.
Related Information
& “Windows Printer Driver” on page 136
Mac OS X Printer Driver
The printer driver is an application that controls the printer according to the print commands from other
applications. Making settings on the printer driver provides the best printing results. You can also check the status
of the printer or keep it in top operating condition using the printer driver utility.
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Accessing the printer driver from applications
Select Print from the File menu. If necessary, click Show Details (or d) to expand the print window.
Note:
Operations differ depending on the application. See the application's help for details.
Starting the utility
❏ Mac OS X v10.6.x to v10.9.x
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
Select System Preferences from the
select the printer. Click Options & Supplies > Utility > Open Printer Utility.
❏ Mac OS X v10.5.8
Select System Preferences from the
Queue > Utility.
menu > Print & Fax, and then select the printer. Click Open Print
Making Operation Settings for the Mac OS X Printer Driver
You can make various settings such as skipping blank pages and enabling/disabling high speed printing.
1.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Select System Preferences from the
then select the printer. Click Options & Supplies > Options (or Driver).
2.
Make the appropriate settings, and then click OK.
❏ Thick paper and envelopes: Prevents the ink from smearing when printing on thick paper. However, the
print speed may be slower.
❏ Skip Blank Page: Avoids printing blank pages.
❏ Quiet Mode: Prints quietly. However, the print speed may be slower.
❏ Permit temporary black printing: Prints only with black ink temporarily.
❏ High Speed Printing: Prints when the print head moves in both directions. The print speed is faster, but the
quality may decline.
❏ Warning Notifications: Allows the printer driver to display warning notifications.
❏ Establish bidirectional communication: Usually, this should be set to On. Select Off when acquiring the
printer information is impossible because the printer is shared with Windows computers on a network or
for any other reason.
❏ Lower Cassette: Add the optional paper cassette units to the paper source.
Note:
The availability of these settings varies by model.
Related Information
& “Temporarily Printing with Black Ink” on page 121
EPSON Scan (Scanner Driver)
EPSON Scan is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast,
and quality of the scanned image.
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Note:
You can also start EPSON Scan from a TWAIN-compliant scanning application.
Starting on Windows
Note:
For Windows Server operating systems, you need to install the Desktop Experience feature.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan.
Starting on Mac OS X
Note:
EPSON Scan does not support the Mac OS X fast user switching feature. Turn off fast user switching.
Select Go > Applications > Epson Software > EPSON Scan.
Document Capture Pro (for Windows Only)
Document Capture Pro is an application that allows you to set the method for processing scanned images from a
printer connected to the computer over a network.
You can register up to 30 jobs (separation settings after scanning, save format, folders to save, destination, and so
on) that you want the software to perform after scanning a document. Registered jobs are can be performed not
only from the computer, but also from the control panel of the printer; select Scan > Document Capture Pro.
See the Document Capture Pro help for details on using the software.
Note:
Windows Server operating systems are not supported.
Starting
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7/Windows Vista/Windows XP
Click the start button, and select All Programs or Programs > Epson Software > Document Capture Pro.
PC-FAX Driver (Fax Driver)
PC-FAX driver is an application that allows you to send a document created on a separate application as a fax
directly from the computer. PC-FAX driver is installed when you install FAX Utility. See the application's help for
details.
Note:
❏ Windows Server operating systems are not supported.
❏ The operation differs depending on the application you used to create the document. See the application's help for details.
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Accessing from Windows
In the application, select Print or Print Setup from the File menu. Select your printer (FAX), and then click
Preferences or Properties.
Accessing from Mac OS X
In the application, select Print from the File menu. Select your printer (FAX) as the Printer setting, and then select
Fax Settings or Recipient Settings from the pop-up menu.
FAX Utility
FAX Utility is an application that allows you to configure various settings for sending faxes from a computer. You
can create or edit the contacts list to be used when sending a fax, configure to save received faxes in PDF format on
the computer, and so on. See the application's help for details.
Note:
❏ Windows Server operating systems are not supported.
❏ Before installing the FAX Utility, make sure you have installed the printer driver for this printer; this does not include the
PostScript printer driver and Epson universal printer driver.
Starting on Windows
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7/Windows Vista/Windows XP
Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility.
Starting on Mac OS X
❏ Mac OS X v10.6.x to v10.9.x
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
Select System Preferences from the
select the printer (FAX). Click Options & Supplies > Utility > Open Printer Utility.
❏ Mac OS X v10.5.8
Select System Preferences from the
Print Queue > Utility.
menu > Print & Fax, and then select the printer (FAX). Click Open
E-Web Print (for Windows Only)
E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
Note:
Windows Server operating systems are not supported.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
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EPSON Software Updater
EPSON Software Updater is an application that checks for new or updated software on the internet and installs it.
You can also update the printer's firmware and manual.
Note:
Windows Server operating systems are not supported.
Starting on Windows
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7/Windows Vista/Windows XP
Click the start button, and select All Programs (or Programs) > Epson Software > EPSON Software Updater.
Starting on Mac OS X
Select Go > Applications > Epson Software > EPSON Software Updater.
EpsonNet Config
EpsonNet Config is an application that allows you to set the network interface addresses and protocols. See the
operations guide for EpsonNet Config or the application's help for more details.
Starting on Windows
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Click the start button, and select All Programs (or Programs) > EpsonNet > EpsonNet Config V4 > EpsonNet
Config.
Starting on Mac OS X
Select Go > Applications > Epson Software > EpsonNet > EpsonNet Config V4 > EpsonNet Config.
Uninstalling Applications
Note:
Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1.
Press the P button to turn off the printer.
2.
Quit all running applications.
3.
Open Control Panel:
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
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Select Desktop > Settings > Control Panel.
❏ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Click the start button and select Control Panel.
4.
Open Uninstall a program (or Add or Remove Programs):
❏ Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012 R2/Windows Server 2012/
Windows Server 2008 R2/Windows Server 2008
Select Uninstall a program in Programs.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Add or Remove Programs.
5.
Select the application you want to uninstall.
6.
Uninstall the applications:
❏ Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012 R2/Windows Server 2012/
Windows Server 2008 R2/Windows Server 2008
Click Uninstall/Change or Uninstall.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7.
Follow the on-screen instructions.
Uninstalling Applications - Mac OS X
1.
Download the Uninstaller using EPSON Software Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2.
Press the P button to turn off the printer.
3.
To uninstall the printer driver or PC-FAX driver, select System Preferences from the
menu > Printers &
Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list.
4.
Quit all running applications.
5.
Select Go > Applications > Epson Software > Uninstaller.
6.
Select the application you want to uninstall, and then click Uninstall.
c Important:
The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer
driver again.
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Note:
If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall,
and then drag it to the trash icon.
Related Information
& “EPSON Software Updater” on page 141
Installing Applications
If your computer is connected to a network, install the latest applications available on the website. If you are unable
to download the applications from the website, install them from the software disc that came with the printer.
Note:
❏ Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
❏ When reinstalling an application, you need to uninstall it first.
1.
Quit all running applications.
2.
When installing the printer driver or EPSON Scan, disconnect the printer and the computer temporarily.
Note:
Do not connect the printer and the computer until you are instructed to do so.
3.
Install the applications by following the instructions on the website below.
http://epson.sn
Note:
Install Document Capture Pro from the website below.
http://support.epson.net/
http://assets.epson-europe.com/gb/en/document_capture_pro/index.html (Europe)
Related Information
& “Uninstalling Applications” on page 141
Installing a PostScript Printer Driver
Installing a PostScript Printer Driver Using USB Interface - Windows
1.
Turn off all virus protection applications.
2.
Insert the software disc that came with the printer into the computer, and download the "Driver/PostScript/
eppsnt.inf " file.
Note:
If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
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3.
Connect the printer to the computer with a USB cable, and then turn on the printer.
Note:
For Windows Vista/Windows XP, when the Found New Hardware screen appears, click Ask me again later.
4.
Add a printer.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound, and then
click Add a Printer.
❏ Windows 7/Windows Server 2008 R2
Click the start button, select Control Panel > View devices and printers in Hardware and Sound, and then
click Add a Printer.
❏ Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Printers in Hardware and Sound, and then click Add a
Printer.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Printers and Faxes > Add a
Printer, and then click Next.
5.
Add a local printer.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Click The printer that I want isn't listed, select Add a local printer or network printer with manual
settings, and then click Next.
❏ Windows 7/Windows Vista/Windows Server 2008 R2/Windows Server 2008
Click Add a local printer.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Select Local printer attached to this computer, clear Automatically detect and install my Plug and Play
printer, and then click Next.
6.
Select Use an existing port, select USB001 (Virtual printer port for USB), and then click Next.
7.
Click Have Disk, specify the "eppsnt.inf" file that is on the software disc or that you have downloaded from the
website, and then click OK.
8.
Select your printer, and then click Next.
9.
Follow the on-screen instructions for the rest of the installation.
Installing a PostScript Printer Driver Using Network Interface - Windows
1.
Select Setup > Network Status > Wi-Fi/Network Status on the control panel, and then confirm the IP address.
2.
Turn off all virus protection applications.
3.
Turn on the printer.
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4.
Insert the software disc that came with the printer into the computer, and download the "Driver/PostScript/
eppsnt.inf " file.
Note:
If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
5.
Add a printer.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound, and then
click Add a Printer.
❏ Windows 7/Windows Server 2008 R2
Click the start button, select Control Panel > View devices and printers in Hardware and Sound, and then
click Add a Printer.
❏ Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Printers in Hardware and Sound, and then click Add a
Printer.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Printers and Faxes > Add a
Printer, and then click Next.
6.
Add a local printer.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Click The printer that I want isn't listed, select Add a local printer or network printer with manual
settings, and then click Next.
❏ Windows 7/Windows Vista/Windows Server 2008 R2/Windows Server 2008
Click Add a local printer.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Select Local printer attached to this computer, clear Automatically detect and install my Plug and Play
printer, and then click Next.
7.
Select Create a new port, select Standard TCP/IP Port, and then click Next.
Note:
For Windows XP/Windows Server 2003 R2/Windows Server 2003, when the Add Standard TCP/IP Printer Port
Wizard screen appears, click Next.
8.
Enter the printer's IP address, and then click Next.
Note:
For Windows XP/Windows Server 2003 R2/Windows Server 2003, when the Add Standard TCP/IP Printer Port
Wizard screen appears, click Finish.
9.
Click Have Disk, specify the "eppsnt.inf" file that is on the software disc or that you have downloaded from the
website, and then click OK.
10. Select your printer, and then click Next.
11. Follow the on-screen instructions for the rest of the installation.
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Installing a PostScript Printer Driver - Mac OS X
Download the printer driver from the Epson Support website, and then install it.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
You need the IP address of the printer while installing the printer driver. Confirm the IP address by selecting Setup
> Network Status > Wi-Fi/Network Status on the control panel.
Adding the Printer Driver (for Mac OS X Only)
1.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax).
2.
Click +, and then select Add Other Printer or Scanner.
3.
Select your printer, and then click Add.
Note:
If your printer is not listed, check that it is correctly connected to the computer and that the printer is on.
Installing the Epson Universal Printer Driver (for Windows Only)
The Epson universal printer driver is a universal PCL6 compatible print driver that comes with the following
features:
❏ It supports basic print functions needed for business situations.
❏ It supports multiple Epson business printers as well as this printer.
❏ It supports most of the languages from the printer drivers for this printer.
You may need the printer's IP address while installing the printer driver. Check the IP address by selecting Setup >
Network Status > Wi-Fi/Network Status on the control panel.
1.
Download the driver's executable file from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
Note:
We recommend downloading the latest driver from the website. However you can also find it on the software disc that
came with the printer. Access "Driver\PCLUniversal" or "Driver\Universal".
2.
Double-click the executable file that you downloaded from the website or that is on the software disc.
3.
Follow the on-screen instructions for the rest of the installation.
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
firmware. Make sure you use the latest version of the applications and firmware.
1.
Make sure that the printer and the computer are connected, and the computer is connected to the internet.
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2.
Start EPSON Software Updater, and update the applications or the firmware.
c Important:
Do not turn off the computer or the printer while updating.
Note:
If you cannot find the application you want to update in the list, you cannot update using the EPSON Software
Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Related Information
& “EPSON Software Updater” on page 141
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Solving Problems
Checking the Printer Status
You can check error messages and the approximate ink levels on the LCD screen or the computer.
Checking Messages on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error Messages
Solutions
Printer error. Turn the power off and on again.
For details, see your documentation.
Remove any paper or protective material in the printer. If the error
message is still displayed, contact your dealer.
You need to replace the following ink supply
unit(s).
To ensure you receive premium print quality and to help protect your
print head, a variable ink safety reserve remains in the ink supply unit
when your printer indicates it is time to replace the ink supply unit.
Replace to new ink supply units.
No dial tone detected.
This problem might be resolved by selecting Setup > System
Administration > Fax Settings > Basic Settings > Line Type, and then
selecting PBX. If your phone system requires an external access code to
get an outside line, set the access code after selecting PBX. Use # (hash)
instead of the actual access code when entering an outside fax number.
This makes connection more secure.
If the error message is still displayed, set the Dial Tone Detection
settings to disabled. However, disabling this feature may drop the first
digit of a fax number and send the fax to the wrong number.
Failed to receive faxes because the fax data
capacity is full. Press [i] for details.
Received faxes may accumulate without being processed due to the
following reasons.
❏ Cannot print because a printer error has occurred.
Clear the printer error. To check the details and solutions to the error,
press the button and then select Printer Information.
❏ Cannot save in the computer or the memory device.
To check whether or not received faxes have been saved, press the
button and then select Job Monitor > Communication Job. To save
received faxes, turn on the computer or connect a memory device to
the printer.
Combination of the IP address and the subnet
mask is invalid. See your documentation.
See the Network Guide.
Recovery Mode
The printer has started in recovery mode because the firmware update
failed. Follow the steps below to try to update the firmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the firmware over a network
connection.)
2. Visit your local Epson website for further instructions.
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Related Information
& “Contacting Epson Support” on page 205
& “Installing Applications” on page 143
& “Updating Applications and Firmware” on page 146
Error Code on the Status Menu
If a job does not complete successfully, check the error code displayed on the history of each job. You can check the
error code by pressing the button, and then selecting Job History. See the following table to find the problem and
its solution.
Code
Problem
Solution
001
The product was turned off by a power failure.
-
101
The memory is full.
Try the methods below to reduce the size of the print
job.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
102
Collated printing has failed due to a lack of available
memory.
❏ Select Setup > System Administration > Clear
Internal Memory Data > Clear Font and Macro,
and then clear the fonts and the macros that you
have downloaded.
❏ Try the methods below to reduce the size of the
print job. If you do not want to use these
methods, try printing one copy at a time.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
103
Printing quality has been lowered due to a lack of
available memory.
If you do not want to lower the print quality, try the
following methods to reduce the size of the print job.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
104
Reverse printing has failed due to a lack of available
memory.
❏ Select Setup > System Administration > Clear
Internal Memory Data > Clear Font and Macro,
and then clear the fonts and the macros that you
have downloaded.
❏ If you want to print in reverse, try the following
methods to reduce the size of the print job.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
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Code
Problem
Solution
106
Cannot print from the computer due to the access
control settings.
Contact your printer administrator.
107
User authentication failed. The job has been
canceled.
❏ Make sure that the user name and password are
correct.
❏ Select Setup > System Administration >
Security Settings > Access Control. Enable the
user restriction function, and then allow the job
without an authentication information.
108
Confidential job data was deleted when the product
was turned off.
-
109
The received fax was already deleted.
-
110
The job was printed on one side only because the
paper loaded does not support double sided
printing.
If you want to perform 2-sided printing, load paper
that supports 2-sided printing.
111
Available memory is running low.
Try the methods below to reduce the size of the print
job.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
201
❏ Print received faxes from Job Monitor in Status
Menu.
The memory is full.
❏ Delete received faxes saved in the inbox from Job
Storage in Status Menu.
❏ If you are sending a monochrome fax to a single
destination, you can send it by using Direct Send.
❏ Divide your originals in two or more to send them
in several batches.
202
The line was disconnected by the recipient machine.
Wait for a while and then try again.
203
The product cannot detect the dial tone.
❏ Make sure that the phone cable is connected
correctly and the phone line is working.
❏ When the printer is connected to the PBX or the
terminal adapter, change the Line Type setting to
PBX.
❏ Select Setup > System Administration > Fax
Settings > Basic Settings > Dial Tone
Detection, and then disable the dial tone setting.
204
The recipient machine is busy.
Wait for a while and then try again.
205
The recipient machine does not answer.
Wait for a while and then try again.
206
The phone cable is incorrectly connected to the LINE
and EXT. port of the product.
Check the connection of the LINE port and the EXT.
port of the printer.
207
The product is not connected to the phone line.
Connect the phone cable to the phone line.
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Code
Problem
Solution
208
The fax could not be sent to some of the specified
recipients.
Print a Fax Log or Last Transmission report for
previous faxes from Fax Report in the Fax mode to
check the failed destination. When the Save Failure
Data setting is enabled, you can resend a fax from
Job Monitor in Status Menu.
301
There is not enough storage space available to save
the data in the memory device.
❏ Increase the storage space in the memory device.
❏ Reduce the number of documents.
❏ Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
302
The memory device is write-protected.
Disable write protection on the memory device.
303
No folder has been created to save the scanned
image.
Insert another memory device.
304
The memory device has been removed.
Reinsert the memory device.
305
An error occurred while saving the data to the
memory device.
If the external device is accessed from a computer,
wait for a while and then try again.
306
The memory is full.
Wait until other ongoing jobs are finished.
311
A DNS error has occurred.
❏ Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > DNS
Server, and then check the DNS settings.
❏ Check the DNS settings for the server, the
computer, or the access point.
312
An authentication error has occurred.
Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > Email
Server > Server Settings, and then check the server
settings.
313
A communication error has occurred.
❏ Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > Email
Server > Server Settings to check the email
server settings. You can check the cause of the
error by running connection check.
❏ The authentication method of the settings and
the email server may not match. When you select
Off as the authentication method, make sure the
authentication method of the email server is set
to None.
❏ Check the network connection. See the Network
Guide for more details.
314
The data size exceeds the maximum size for attached
files.
❏ Increase the Attached File Max Size setting in
the scan settings.
❏ Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
315
The memory is full.
Retry after other ongoing jobs are finished.
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Code
Problem
Solution
321
A DNS error has occurred.
❏ Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > DNS
Server, and then check the DNS settings.
❏ Check the DNS settings for the server, the
computer, or the access point.
322
An authentication error has occurred.
Check the Location settings.
323
A communication error has occurred.
❏ Check the Location settings.
❏ Check the network connection. See the Network
Guide for more details.
324
325
A file with the same name already exists in the
specified folder.
❏ Delete the file with the same name.
There is not enough storage space available in the
specified folder.
❏ Increase the storage space in the specified folder.
❏ Change the file name prefix in File Settings.
❏ Reduce the number of documents.
❏ Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
327
The memory is full.
Wait until other ongoing jobs are finished.
328
The destination was wrong or the destination does
not exist.
Check the Location settings.
331
A communication error occurred while acquiring the
destination list.
Check the network connection. See the Network
Guide for more details.
332
There is not enough storage space available to save
the scanned image in the destination storage.
Reduce the number of documents.
333
The destination could not be found because the
destination information was uploaded to the server
before sending the scanned image.
Select the destination again.
334
An error occurred while sending the scanned image.
-
341
A communication error has occurred.
❏ Check the connections for the printer and the
computer. If you are connecting over a network,
see the Network Guide.
❏ Make sure that Document Capture Pro is installed
on the computer.
401
There is not enough storage space available to save
the data in the memory device.
Increase the storage space in the memory device.
402
The memory device is write-protected.
Disable write protection on the memory device.
404
The memory device has been removed.
Reinsert the memory device.
405
An error occurred while saving the data to the
memory device.
❏ Reinsert the memory device.
152
❏ Use a different memory device on which you have
created a folder using the Create Folder to Save
function.
User's Guide
Solving Problems
Code
Problem
Solution
411
A DNS error has occurred.
❏ Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > DNS
Server, and then check the DNS settings.
❏ Check the DNS settings for the server, the
computer, or the access point.
412
An authentication error has occurred.
Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > Email
Server > Server Settings, and then check the server
settings.
413
A communication error has occurred.
❏ Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > Email
Server > Server Settings to check the email
server settings. You can check the cause of the
error by running connection check.
❏ The authentication method of the settings and
the email server may not match. When you select
Off as the authentication method, make sure the
authentication method of the email server is set
to None.
❏ Check the network connection. See the Network
Guide for more details.
421
❏ Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > DNS
Server, and then check the DNS settings.
A DNS error has occurred.
❏ Check the DNS settings for the server, the
computer, or the access point.
422
An authentication error has occurred.
Select Setup > System Administration > Fax
Settings > Output Settings > Fax Output > Other
Settings, and then check the settings of the folder
selected in Where to Forward.
423
A communication error has occurred. It is also
possible that a file with the same name is open or the
file is a read-only file.
❏ Check the network connection. See the Network
Guide for more details.
❏ Select Setup > System Administration > Fax
Settings > Output Settings > Fax Output >
Other Settings, and then check the settings of
the folder selected in Where to Forward.
❏ Close the file with the same name or disable the
read-only protection.
425
There is not enough storage space available in the
forwarding destination folder.
Increase the storage space in the forwarding
destination folder.
428
The destination was wrong or the destination does
not exist.
Select Setup > System Administration > Fax
Settings > Output Settings > Fax Output > Other
Settings, and then check the settings of the folder
selected in Where to Forward.
Related Information
& “Connecting to a Phone Line” on page 91
& “Scan Mode” on page 24
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& “Fax Settings” on page 33
& “Available Paper and Capacities” on page 40
Checking the Printer Status - Windows
1.
Access the printer driver window.
2.
Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 136
Checking Printer Status - Mac OS X
1.
Start the printer driver utility:
❏ Mac OS X v10.6.x to v10.9.x
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Select System Preferences from the
then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
❏ Mac OS X v10.5.8
Select System Preferences from the
Queue > Utility.
2.
menu > Print & Fax, and then select the printer. Click Open Print
Click EPSON Status Monitor.
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
c Important:
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
Removing Jammed Paper from the Front Cover
! Caution:
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
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1.
Open the front cover.
2.
Remove the jammed paper.
c Important:
Do not touch the parts inside the printer. Doing so may cause a malfunction.
3.
Close the front cover.
Removing Jammed Paper from the Rear Paper Feed
Remove the jammed paper.
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Removing Jammed Paper from the Paper Cassette
1.
Close the output tray.
2.
Pull out the paper cassette.
3.
Remove the jammed paper.
4.
Align the edges of the paper and slide the edge guides to the edges of the paper.
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5.
Insert the paper cassette in the printer.
Removing Jammed Paper from Rear Cover
1.
Remove the rear cover.
2.
Remove the jammed paper.
3.
Remove jammed paper from the rear cover.
4.
Insert the rear cover in the printer.
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Removing Jammed Paper from the ADF
! Caution:
Be careful not to trap your
fingers when closing the document cover. Otherwise you may be injured.
1.
Open the ADF cover.
2.
Remove the jammed paper.
3.
Close the ADF cover.
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4.
Open the document cover.
5.
Remove the jammed paper.
6.
Close the document cover.
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7.
Raise the ADF input tray, and then remove the jammed paper.
Paper Does Not Feed Correctly
Check the following if the paper jams, paper feeds at a slant, several sheets of paper feed at a time, no paper feeds,
or paper is ejected.
❏ Place the printer on a flat surface and operate in the recommended environmental conditions.
❏ Use paper supported by this printer.
❏ Follow the paper handling precautions.
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load
above the line just under the d symbol inside the edge guide.
❏ Insert the paper cassette all the way.
❏ When a no-paper error occurs although paper is loaded in the rear paper feed, load paper again in the center of
the rear paper feed.
❏ When multiple sheets of paper feed at once during manual 2-sided printing, remove any paper which is loaded
in the paper source before you reload the paper.
❏ Load and eject paper without printing to clean the paper path.
❏ Close the ink case immediately if you opened it during printing. Keeping the ink case open during printing
pauses the print job.
❏ Make sure the paper size and paper type settings of the paper source are correct.
Related Information
& “Environmental Specifications” on page 183
& “Available Paper and Capacities” on page 40
& “Paper Handling Precautions” on page 39
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& “Loading Paper in the Paper Cassette” on page 43
& “Loading Paper in the Rear Paper Feed” on page 45
& “Cleaning the Paper Path for Paper Feeding Problems” on page 129
Original Does Not Feed in the ADF
❏ Use originals supported by the ADF.
❏ Load originals in the correct direction, and slide the ADF edge guides against the edges of the originals.
❏ Clean the inside of the ADF.
❏ Do not load above the line just under the d symbol inside the ADF edge guide.
❏ Check that the ADF icon appears on the control panel. If it does not appear, place the originals again.
Related Information
& “Available Originals for the ADF” on page 48
& “Placing Originals on the ADF” on page 48
& “Cleaning the ADF” on page 130
Power and Control Panel Problems
Power Does Not Turn On
❏ Hold down the P button for a little longer.
❏ Make sure the power cord is securely plugged in.
Power Does Not Turn Off
Hold down the P button for a little longer. If you still cannot turn off the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it off by pressing the P button.
LCD Screen Gets Dark
The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.
Printer Does Not Print
Check the following if the printer does not operate or prints nothing.
❏ When the user feature restriction is enabled, a user ID and password are required to print. If you do not know
the password, contact your printer administrator.
❏ For Mac OS X, the printer may not print when the user feature restriction is enabled. Contact your printer
administrator.
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❏ Connect the interface cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If you are using the printer over a network, make sure the printer is connected to the network. You can check
the status by checking the indicators on the control panel or by printing the network status sheet. If the printer
is not connected to the network, see the Network Guide.
❏ If you are printing a large image, the computer may not have enough memory. Print the image at a lower
resolution or a smaller size.
❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏ Check if there are any paused print jobs.
Cancel printing if necessary.
❏ Make sure the printer is not offline or pending.
If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
❏ In Mac OS X, make sure the printer status is not Pause.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏ You may not be able to use the printer through AirPrint if the necessary protocols or settings have been
disabled. Enable AirPrint using Web Config.
Related Information
& “Canceling Printing” on page 79
& “Checking and Cleaning the Print Head” on page 125
Printout Problems
Print Quality Is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors,
misalignment, and mosaic-like patterns in the prints.
❏ Use paper supported by this printer.
❏ Do not print on paper that is damp, damaged, or too old.
❏ If the paper is curled or the envelope is puffed up, flatten it.
❏ When printing images or photos, print using high-resolution data. Images on websites are often low resolution
although they look good enough on the display, and so print quality may decline.
❏ Select the appropriate paper type setting on the control panel or in the printer driver for the type of paper
loaded in the printer.
❏ Print using a high quality setting on the control panel or in the printer driver.
❏ If you have selected Standard-Vivid as the quality setting on the Windows printer driver, change to Standard. If
you have selected Normal-Vivid as the quality setting on the Mac OS X printer driver, change to Normal.
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❏ When using certain color adjustment features, the colors may change or the tone may be unnatural. Try
disabling the features.
❏ Control Panel
When printing a JPEG, select Adjustments > Fix Photo, and then select anything other than On.
❏ Windows
Select Custom as the Color Correction setting on the printer driver's More Options tab. Click Advanced,
and then select anything other than PhotoEnhance as the Color Management setting.
❏ Mac OS X
Select Color Matching from the print dialog's pop-up menu, and then select EPSON Color Controls. Select
Color Options from the pop-up menu, and then select anything other than PhotoEnhance.
❏ Disable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and vertical lines may be misaligned. If you disable this feature, printing may slow
down.
❏ Control Panel
When printing JPEGs or TIFFs, press Settings, and then disable Bidirectional.
❏ Windows
Clear High Speed on the printer driver's More Options tab.
❏ Mac OS X
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Select System Preferences from the
then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the High Speed
Printing setting.
❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏ Align the print head. If your printouts contain horizontal banding or streaks after trying Print Head Cleaning
and Horizontal Alignment, select Setup > Maintenance > Improve Horizontal Streaks to finely tune the
horizontal alignment.
❏ Do not stack the paper immediately after printing.
❏ Dry the printouts completely before filing or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
❏ Try to use genuine Epson ink supply units. This product is designed to adjust colors based on the use of genuine
Epson ink supply units. The use of non-genuine ink supply units may cause print quality to decline.
❏ Epson recommends using the ink supply unit before the date printed on the package.
❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
Related Information
& “Paper Handling Precautions” on page 39
& “List of Paper Types” on page 42
& “Checking and Cleaning the Print Head” on page 125
& “Aligning the Print Head” on page 127
& “Improving Horizontal Streaks” on page 129
& “Available Paper and Capacities” on page 40
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Copy Quality Is Poor
Check the following if uneven colors, smears, dots, or straight lines appear in the copied image.
❏ Load and eject paper without printing to clean the paper path.
❏ Clean the scanner glass and the document cover.
❏ Clean the roller in the ADF.
❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass. Uneven colors, smears, or dots may appear when the original or the document cover are pressed too hard.
❏ If a moiré (cross-hatch) pattern appears, change the reduce and enlarge setting or place the original at a slightly
different angle.
Related Information
& “Cleaning the Paper Path for Ink Smears” on page 129
& “Cleaning the Scanner Glass” on page 132
& “Cleaning the ADF” on page 130
& “Print Quality Is Poor” on page 162
An Image of the Reverse Side of the Original Appears in the Copied
Image
❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
❏ Lower the copy density setting on the control panel.
The Position, Size, or Margins of the Printout Are Incorrect
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped off, move the original slightly
away from the corner.
❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend
to include the dust or stains, resulting in the wrong printing position or small images.
❏ Select the appropriate size setting for the original on the control panel.
❏ Select the appropriate paper size setting on the control panel or in the printer driver.
❏ Adjust the margin setting in the application so that it falls within the printable area.
Related Information
& “Loading Paper in the Paper Cassette” on page 43
& “Loading Paper in the Rear Paper Feed” on page 45
& “Placing Originals” on page 48
& “Cleaning the Scanner Glass” on page 132
& “Printable Area” on page 178
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Paper Is Smeared or Scuffed
Check the following if the paper is smeared or scuffed when printing.
❏ Clean the paper path.
❏ Clean the scanner glass and the document cover.
❏ Load paper in the correct direction.
❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
❏ Enable the reduce smear setting for thick paper. If you enable this feature, print quality may decline or the
printing may slow down. Therefore, this feature should normally be disabled.
❏ Control panel
Select Setup > Maintenance from the home screen, and then enable Thick Paper.
❏ Windows
Click Extended Settings on the printer driver's Maintenance tab, and then select Thick Paper and
Envelopes.
❏ Mac OS X
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Select System Preferences from the
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Thick paper and
envelopes setting.
❏ When printing high-density data such as images or graphs using automatic 2-sided printing, lower the print
density setting and choose a longer drying time.
❏ When the paper is smeared during copying, lower the copy density setting on the control panel.
Related Information
& “Cleaning the Paper Path for Ink Smears” on page 129
& “Cleaning the Scanner Glass” on page 132
& “Loading Paper in the Paper Cassette” on page 43
& “Loading Paper in the Rear Paper Feed” on page 45
& “Copy Mode” on page 23
& “Memory Device Mode” on page 27
& “Printing on 2-Sides” on page 58
& “Print Quality Is Poor” on page 162
Printed Characters Are Incorrect or Garbled
❏ Connect the interface cable securely to the printer and the computer.
❏ Cancel any paused print jobs.
❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
Related Information
& “Canceling Printing” on page 79
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The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏ Windows
Clear Mirror Image on the printer driver's More Options tab.
❏ Mac OS X
Clear Mirror Image from the print dialog's Print Settings menu.
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
& “Uninstalling Applications” on page 141
& “Installing Applications” on page 143
Printing Is Too Slow
❏ When printing continuously for approximately more than 10 minutes, printing slows down to prevent the
printer mechanism from overheating and being damaged. However, you can continue printing. To return to
normal printing speed, leave the printer idle for at least 30 minutes. Printing speed does not return to normal if
the power is off.
❏ Close any unnecessary applications.
❏ Lower the quality setting on the control panel or the printer driver. High quality printing slows down the
printing speed.
❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏ Control Panel
When printing JPEGs or TIFFs, press Settings, and then enable Bidirectional.
❏ Windows
Select High Speed on the printer driver's More Options tab.
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
Printing setting.
❏ Disable quiet mode. This feature slows down the printing speed.
❏ Windows
Select Off as the Quiet Mode setting on the printer driver's Main tab.
❏ Mac OS X
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Select System Preferences from the
then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the Quiet Mode
setting.
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PostScript Printer Driver Problems
Note:
The menu items and text on the printer driver vary depending on your computer's environment.
Printer Does Not Print While Using PostScript Printer Driver
❏ Set the Printing Language setting to Auto or PS3 on the control panel.
❏ If you cannot print text data, even when Text Detection is enabled on the control panel, set the Printing
Language setting to PS3.
❏ In Windows, if a large number of jobs are sent, the printer may not print. Select Print directly to the printer on
the Advanced tab in the printer properties.
Related Information
& “System Administration” on page 30
Printer Does Not Print Correctly While Using PostScript Printer
Driver
❏ If the file is created in an application that allows you to change the data format, such as Adobe Photoshop, make
sure that the settings in the application match the settings in the printer driver.
❏ EPS files made in binary format may not be printed correctly. Set the format to ASCII when making EPS files in
an application.
❏ For Windows, the printer cannot print binary data when it is connected to the computer using a USB interface.
Set the Output Protocol setting on the Device Settings tab in the printer properties to ASCII or TBCP.
❏ For Windows, select the appropriate substitution fonts on the Device Settings tab in the printer properties.
Print Quality Is Poor While Using PostScript Printer Driver
You cannot make color settings on the Paper/Quality tab in the printer driver. Click Advanced, and then set the
Color Mode setting.
Printing Is Too Slow While Using PostScript Printer Driver
Set the Print Quality setting to Fast in the printer driver.
Cannot Start Scanning
❏ When the access control function is enabled for a printer, you need to enter a user ID and password when
scanning. If you do not know the password, contact your system administrator.
❏ When the access control function is enabled, Mac OS X might not be able to scan. Contact your system
administrator.
❏ If you are scanning with the ADF, check that the document cover and ADF cover are closed.
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❏ Connect the interface cable securely to the printer and the computer.
❏ If you are using a USB hub, connect the printer directly to the computer.
❏ When using the printer on a network, make sure the printer is connected to the network properly. You can
check the connection status from the network icon on the printer window and by printing a network status
sheet. If the printer is not connected to the network, see the Network Guide.
❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start EPSON Scan.
❏ If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.
❏ In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should
be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then
re-install EPSON Scan. See the following to access Scanner and Camera.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
Scanner and Camera, and then check if the printer is displayed.
❏ Windows 7/Windows Server 2008 R2
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click View
scanners and cameras, and then check if the printer is displayed.
❏ Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then
check if the printer is displayed.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and
then check if the printer is displayed.
❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAINcompliant application.
❏ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or
PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.
Related Information
& “Uninstalling Applications” on page 141
& “Installing Applications” on page 143
Scanned Image Problems
Scan Quality Is Poor
❏ Clean the scanner glass and the document cover.
❏ Clean the roller in the ADF.
❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass. Uneven colors, smears, or dots may appear when the original or the document cover are pressed too hard.
❏ Remove dust from the original.
❏ Make the appropriate document type settings on the control panel.
❏ Scan at a higher resolution.
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❏ Adjust the image in EPSON Scan, and then scan. See the EPSON Scan help for details.
Related Information
& “Cleaning the Scanner Glass” on page 132
& “Cleaning the ADF” on page 130
& “Scan Mode” on page 24
Characters Are Blurred
❏ In Office Mode in EPSON Scan, select Image Option on the Image Adjustment tab, and then select Text
Enhancement.
❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.
❏ Adjust the threshold settings in EPSON Scan.
❏ Office Mode
Select Black & White as the Image Type on the Main Settings tab, and then adjust the threshold setting on
the Image Adjustment tab.
❏ Professional Mode
Select Black & White as the Image Type setting, and then adjust the threshold setting.
❏ Scan at a higher resolution.
An Image of the Reverse Side of the Original Appears in the
Scanned Image
❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
❏ Make the appropriate document type settings on the control panel or in EPSON Scan.
❏ In Office Mode in EPSON Scan, select Image Option on the Image Adjustment tab, and then select Text
Enhancement.
Related Information
& “Scan Mode” on page 24
Moiré (Cross-Hatch) Patterns Appear in the Scanned Image
❏ Place the original at a slightly different angle.
❏ Select Descreening in EPSON Scan.
❏ Change the resolution setting on the control panel or in EPSON Scan.
Related Information
& “Scan Mode” on page 24
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Scanning Area or Direction Is Not Correct
❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the scanned image are cropped off, move the original
slightly away from the corner.
❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
❏ When you place multiple originals on the scanner glass to scan them separately, but they are scanned onto a
single file, place the originals at least 20 mm (0.8 inch) apart. If the problem continues, place one original at a
time.
❏ When scanning from the control panel, set the scan area correctly.
❏ When scanning using the thumbnail preview in EPSON Scan, move the original 4.5 mm (0.18 inch) away from
the edges of the scanner glass. In other situations, move the original 1.5 mm (0.06 inch) away from the edges of
the scanner glass.
❏ When using the thumbnail preview for a large original in Professional Mode, the scanning area may not be
correct. When previewing in EPSON Scan, create marquees of the area you want to scan on the Normal tab in
the Preview window.
❏ Click Configuration in EPSON Scan, and then clear Auto Photo Orientation on the Preview tab.
❏ If Auto Photo Orientation in EPSON Scan does not work as intended, see the EPSON Scan help.
❏ When scanning with EPSON Scan the available scanning area may be restricted if the resolution setting is too
high. Lower the resolution or adjust the scanning area in the Preview window.
Related Information
& “Placing Originals” on page 48
& “Cleaning the Scanner Glass” on page 132
& “Scan Mode” on page 24
The Scanned Image Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, click Configuration in the EPSON Scan
window, and then click Reset All on the Other tab to initialize the EPSON Scan settings. If initialization does not
solve the problem uninstall and re-install EPSON Scan.
Related Information
& “Uninstalling Applications” on page 141
& “Installing Applications” on page 143
Other Scanning Problems
Thumbnail Preview Does Not Work Properly
See the EPSON Scan help.
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Scanning Is Too Slow
❏ Lower the resolution.
❏ Click Configuration in EPSON Scan, and then disable Quiet Mode on the Other tab.
Related Information
& “Scan Mode” on page 24
Scanning Stops when Scanning to PDF/Multi-TIFF
❏ When scanning using EPSON Scan, you can continuously scan up to 999 pages in PDF format and up to 200
pages in Multi-TIFF format. When scanning using the control panel, you can continuously scan up to 100 pages
in single-sided scanning using the ADF, and up to 200 pages in 2-sided scanning using the ADF and when
scanning using the scanner glass.
❏ When scanning large volumes, we recommend scanning in grayscale.
❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Related Information
& “Scan Mode” on page 24
Problems when Sending and Receiving Faxes
Cannot Send or Receive Faxes
❏ Use Check Fax Connection on the control panel to run the automatic fax connection check. Try the solutions
printed on the report.
❏ Check the error code displayed for the failed fax job, and try the solutions described in the error code list.
❏ Check the Line Type setting. Setting to PBX may solve the problem. If your phone system requires an external
access code to get an outside line, register the access code to the printer, and enter # (hash) at the beginning of a
fax number when sending.
❏ If a communication error occurs, change the Fax Speed setting to Slow(9,600bps) on the control panel.
❏ Check that the telephone wall jack works by connecting a phone to it and testing it. If you cannot make or
receive calls, contact your telecommunication company.
❏ To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL filter, or install a
separate DSL filter to the line. Contact your DSL provider.
❏ If you are connecting to a DSL phone line, connect the printer directly to a telephone wall jack to see if the
printer can send a fax. If it works, the problem may be caused by the DSL filter. Contact your DSL provider.
❏ Enable the ECM setting on the control panel. Color faxes cannot be sent or received when ECM is off.
❏ To send or receive faxes using the computer, make sure that the printer is connected using a USB cable or a
network, and that the PC-FAX Driver have been installed on the computer. The PC-FAX Driver is installed
together with FAX Utility.
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❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other
Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed,
uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or
Printers and Other Hardware.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound or
Hardware.
❏ Windows 7
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound or
Hardware.
❏ Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound.
❏ Windows XP
Click the start button, and select Settings > Control Panel > Printers and Other Hardware > Printers and
Faxes.
❏ In Mac OS X, check the following.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
❏ Select System Preferences from the
then make sure the printer (fax) is displayed. The printer (fax) is displayed as "FAX XXXX (USB)" or "FAX
XXXX (IP)". If the printer (fax) is not displayed, click [+] and then register the printer (fax).
❏ Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then double-click the printer (fax). If the printer is paused, click Resume (or Resume Printer).
Related Information
& “Fax Settings” on page 33
& “Error Code on the Status Menu” on page 149
& “Making Settings for a PBX Phone System” on page 96
& “Connecting the Printer to a Phone Line” on page 91
& “Uninstalling Applications” on page 141
& “Installing Applications” on page 143
Cannot Send Faxes
❏ If the user restriction feature has been enabled, a user name and password are required to operate the printer.
Contact your administrator if you do not know the password.
❏ If the user restriction feature has been enabled, and you send a fax from a computer, user authentication is
performed using the user name and password set in the printer driver. When you cannot send a fax due to an
authentication error, contact your administrator.
❏ Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject
incoming faxes that do not include header information.
❏ If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous
calls.
❏ Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax.
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Related Information
& “Fax Settings” on page 33
& “Cannot Send or Receive Faxes” on page 171
Cannot Send Faxes to a Specific Recipient
Check the following if you cannot send faxes to a specific recipient due to an error.
❏ If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing, the
call ends with an error. Dial using the On Hook feature or using a connected telephone to check how long it
takes before you hear a fax tone. If it takes more than 50 seconds, add pauses after the fax number to send the
fax. Press
to enter the pause. A hyphen is entered as the pause mark. One pause is about three seconds. Add
multiple pauses as needed.
❏ If you have selected the recipient from the contacts list, verify that the registered information is correct. If the
information is correct, select the recipient from the contacts list, press Edit and change Fax Speed to
Slow(9,600bps).
Related Information
& “Sending Faxes After Confirming the Recipient's Status” on page 99
& “Sending Faxes Dialing from the External Phone Device” on page 98
& “Managing Contacts” on page 52
& “Cannot Send or Receive Faxes” on page 171
Cannot Send Faxes at a Specified Time
Set the date and the time correctly on the control panel.
Related Information
& “Sending Faxes at a Specified Time (Send Fax Later)” on page 100
& “System Administration” on page 30
Cannot Receive Faxes
❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the
service provider.
❏ If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.
❏ Under the following conditions, the printer runs out of memory and cannot receive faxes. See the
troubleshooting for information on handling a memory full error.
❏ 100 received documents have been saved in the inbox.
❏ The printer's memory is full (100%).
Related Information
& “Fax Settings” on page 33
& “Cannot Send or Receive Faxes” on page 171
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& “Memory Full Error Occurs” on page 174
Memory Full Error Occurs
❏ If the printer has been set to save received faxes in the inbox, delete faxes you have already read from the inbox.
❏ If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the
faxes. Once the faxes are saved in the computer, they are deleted from the printer's memory.
❏ If the printer has been set to save received faxes on a memory device, connect the device, in which you have
created a folder to save faxes, to the printer. Once the faxes are saved in the device, they are deleted from the
printer's memory. Make sure that the device has enough available memory and is not write protected.
❏ Even though the memory is full, you can send a monochrome fax by using the Direct Send feature. Or divide
your originals into two or more to send them in several batches.
❏ If the printer cannot print a received fax due to a printer error, such as a paper jam, the memory full error may
occur. Clear the printer problem, and then contact the sender and ask them to send the fax again.
Related Information
& “Saving Received Faxes in the Inbox” on page 105
& “Saving Received Faxes on a Computer” on page 107
& “Saving Received Faxes in an External Memory Device” on page 106
& “Sending Many Pages of a Monochrome Document (Direct Send)” on page 101
& “Removing Jammed Paper” on page 154
Sent Fax Quality Is Poor
❏ Clean the scanner glass.
❏ Clean the ADF.
❏ Change the Resolution setting on the control panel. If your originals contain both text and photos, select
Photo.
❏ Change the Density setting on the control panel.
❏ If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select
Fine as the Resolution setting.
If you select Super Fine or Ultra Fine for a monochrome fax, and send the fax without using the Direct Send
feature, the printer may automatically lower the resolution.
❏ Enable the ECM setting on the control panel.
Related Information
& “Fax Mode” on page 26
& “Fax Settings” on page 33
& “Cleaning the Scanner Glass” on page 132
& “Cleaning the ADF” on page 130
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User's Guide
Solving Problems
Faxes Are Sent at the Wrong Size
❏ When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark.
Select your original size on the control panel.
❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
Related Information
& “Fax Mode” on page 26
& “Placing Originals” on page 48
& “Cleaning the Scanner Glass” on page 132
Received Fax Quality Is Poor
❏ Enable the ECM setting on the control panel.
❏ Contact the sender and ask them to send using a higher quality mode.
❏ Reprint the received fax. Select Job History from Status Menu to reprint the fax.
Related Information
& “Fax Settings” on page 33
& “Checking the Fax Job History” on page 112
Received Faxes Are Not Printed
❏ If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
printer.
❏ If the printer has been set to save received faxes in the inbox, the received faxes are not automatically printed.
Check the Fax Output setting.
Related Information
& “Checking the Printer Status” on page 148
& “Removing Jammed Paper” on page 154
& “Saving Received Faxes in the Inbox” on page 105
Other Faxing Problems
Cannot Make Calls on the Connected Telephone
Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.
Related Information
& “Connecting Your Phone Device to the Printer” on page 93
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User's Guide
Solving Problems
Answering Machine Cannot Answer Voice Calls
On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for
your answering machine.
Related Information
& “Fax Settings” on page 33
& “Settings for the Answering Machine” on page 103
Sender's Fax Number Not Displayed on Received Faxes or the
Number Is Wrong
The sender may not have set the fax header information or may have set it incorrectly. Contact the sender.
Cannot Forward Received Documents to Email Addresses
❏ The Email Server settings of the printer may not have been configured. Configure the email server settings.
❏ Wrong email address may have been registered to the contacts list. Make sure the address in the contacts list is
correct.
Related Information
& “Using an Email Server” on page 203
& “Managing Contacts” on page 52
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Operation Sounds Are Loud
If operations sounds are too loud, enable quiet mode. However, this may slow down printer operations.
❏ Windows printer driver
Select On as the Quiet Mode setting on the Main tab.
❏ Mac OS X printer driver
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
Select System Preferences from the
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
❏ EPSON Scan
Click Configuration, and then set Quiet Mode on the Other tab.
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User's Guide
Solving Problems
The Date and Time Are Incorrect
Set the date and the time correctly on the control panel. After a power failure caused by a lightning strike or if the
power is left off for a long time, the clock may show the wrong time.
Related Information
& “System Administration” on page 30
Memory Device Is not Recognized
Enable the memory card in the Memory Device Interface settings on the control panel.
Related Information
& “Printer Settings” on page 32
Cannot Save Data to a Memory Device
❏ Insert the memory device in the printer, and then select Fax Output > Other Settings > Create Folder to Save
to create a folder to save documents in the memory device. You cannot use a memory device that does not have
a folder.
❏ Check that the memory device is not write protected.
❏ Check that the memory device has enough available memory. If the available memory is low, data cannot be
saved.
Related Information
& “Saving Received Faxes in an External Memory Device” on page 106
& “Printer Settings” on page 32
Forgot Your Password
If you forget the administrator's password, contact Epson support.
Related Information
& “Contacting Epson Support” on page 205
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
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User's Guide
Appendix
Appendix
Technical Specifications
Printer Specifications
Print Head Nozzle Placement
Black ink nozzles: 400 × 2 rows
Color ink nozzles: 400 × 2 rows for each color
Weight of Paper
Plain Paper
64 to 90 g/m2 (17 to 24 lb)
Thick Paper
91 to 256 g/m2 (25 to 68 lb)
Envelope
Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb)
Envelope C4: 80 to 100 g/m2 (21 to 26 lb)
Printable Area
Print quality may decline in the shaded areas due to the printer's mechanism.
Single sheets
A
3.0 mm (0.12 in.)
B
3.0 mm (0.12 in.)
C
45.0 mm (1.77 in.)
D
50.0 mm (1.97 in.)
A
3.0 mm (0.12 in.)
B
5.0 mm (0.20 in.)
C
18.0 mm (0.71 in.)
D
45.0 mm (1.77 in.)
Envelopes
Scanner Specifications
Scanner Type
Flatbed
Photoelectric Device
CIS
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Appendix
Effective Pixels
10200 × 14040 pixels at 1200 dpi
Maximum Document Size
216 × 297 mm (8.5 × 11.7 in.)
A4, Letter
Scanning Resolution
1200 dpi (main scan)
2400 dpi (sub scan)
Output Resolution
50 to 4800, 7200, 9600 dpi
(50 to 4800 dpi in 1 dpi increments.)
Color Depth
Color
❏ 16 bits per pixel per color internal
❏ 8 bits per pixel per color external
Black and white
❏ 16 bits per pixel per color internal
❏ 1 or 8 bits per pixel per color external
Light Source
LED
Interface Specifications
For Computer
Hi-Speed USB
For External USB Device
Hi-Speed USB
Fax Specifications
Fax Type
Walk-up black and white and color fax capability (ITU-T Super Group 3)
Supported Lines
Standard analogue telephone lines, PBX (Private Branch Exchange) telephone
systems
Speed
Up to 33.6 kbps
Resolution
Monochrome
❏ Standard: 8 pel/mm × 3.85 line/mm (203 pel/in. × 98 line/in.)
❏ Fine: 8 pel/mm × 7.7 line/mm (203 pel/in. × 196 line/in.)
❏ Super Fine: 8 pel/mm × 15.4 line/mm (203 pel/in. × 392 line/in.)
❏ Ultra Fine: 16 pel/mm × 15.4 line/mm (406 pel/in. × 392 line/in.)
❏ Photo: 8 pel/mm × 7.7 line/mm (203 pel/in. × 196 line/in.)
Color
❏ Fine: 200 × 200 dpi
❏ Photo: 200 × 200 dpi
Page Memory
Up to 550 pages (when received ITU-T No.1 chart in monochrome draft mode)
Redial*
2 times (with 1 minute intervals)
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Appendix
Interface
*
RJ-11 Phone Line, RJ-11 Telephone set connection
The specifications may differ by country or region.
Wi-Fi Specifications
Standards
IEEE802.11b/g/n
Frequency Range
2.4 GHz
Coordination Modes
Infrastructure, Ad hoc*1, Wi-Fi Direct*2 *3
Wireless Securities
WEP (64/128bit), WPA2-PSK (AES)*4, WPA2-Enterprise
*1
Not supported for IEEE 802.11n.
*2
Not supported for IEEE 802.11b.
*3
Simple AP mode is compatible with Ethernet connection.
*4
Complies with WPA2 standards with support for WPA/WPA2 Personal.
Ethernet Specifications
Standards
IEEE802.3i (10BASE-T)*1
IEEE802.3u (100BASE-TX)
IEEE802.3ab (1000BASE-T)*1
IEEE802.3az (Energy Efficient Ethernet)*2
Communication Mode
Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps Full duplex, 100Mbps
Half duplex
Connector
RJ-45
*1
Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference.
*2
The connected device should comply with IEEE802.3az standards.
Security Protocol
IEEE802.1X*
IPsec/IP Filtering
SSL/TLS
HTTPS Server/Client
IPPS
SNMPv3
*
You need to use a device for connection that complies with IEEE802.1X.
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Appendix
Supported Third Party Services
AirPrint
Print
iOS 5 or later/Mac OS X v10.7.x or later
Google Cloud Print
External USB Device Specifications
Devices
Maximum Capacities
MO Drive*
1.3 GB
Hard Disk Drive*
2 TB (formatted in FAT, FAT32, or exFAT.)
USB Flash Drive
*
We do not recommend using external USB devices that are powered by USB. Use only external USB devices with
independent AC power sources.
You cannot use the following devices:
❏ A device that requires a dedicated driver
❏ A device with security settings (password, encryption, and so on)
❏ A device with a built-in USB hub
Epson cannot guarantee all operations of externally connected devices.
Supported Data Specifications
File Format
JPEG with the Exif Version 2.3 standard taken by digital cameras DCF*1 version 1.0
or 2.0*2 compliant
TIFF 6.0 compliant images as below
❏ RGB full color images (not compressed)
❏ Binary images (not compressed or CCITT encoded)
PDF Version 1.7 compliant data file
Image Size
Horizontal: 80 to 10200 pixels
Vertical: 80 to 10200 pixels
File Size
Up to 2 GB
Maximum Number of Files
JPEG: 9990*3
TIFF: 999
PDF: 999
*1
Design rule for Camera File system.
*2
Photo data stored on digital cameras with a built-in memory is not supported.
*3
Up to 999 files can be displayed at a time. (If the number of files exceeds 999, the files are displayed in groups.)
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Appendix
Note:
"?" is displayed on the LCD screen when the printer cannot recognize the image file. In this situation, if you select a multiple
image layout, blank sections will be printed.
Dimensions
Dimensions
Storage
❏ Width: 664 mm (26.1 in.)
❏ Depth: 435 mm (17.1 in.)
❏ Height: 472 mm (18.6in.)
Printing
❏ Width: 664 mm (26.1 in.)
❏ Depth: 655 mm (25.8 in.)
❏ Height: 512 mm (20.2in.)
Weight*
*
Approx. 23.8 kg (52.5 lb)
Without the ink supply units and the power cord.
Electrical Specifications
Model
100 to 240 V Model
220 to 240 V Model
Rated Frequency Range
50 to 60 Hz
50 to 60 Hz
Rated Current
0.8 to 0.4 A
0.4 A
Power Consumption (with USB Connection)
Standalone copying: Approx. 22 W
(ISO/IEC24712)
Standalone copying: Approx. 22 W
(ISO/IEC24712)
Ready mode: Approx. 9.6 W
Ready mode: Approx. 9.8 W
Sleep mode: Approx. 3.0 W
Sleep mode: Approx. 3.2 W
Power off: Approx. 0.4 W
Power off: Approx. 0.4 W
Note:
❏ Check the label on the printer for its voltage.
❏ For European users, see the following Website for details on power consumption.
http://www.epson.eu/energy-consumption
❏ For users in Belgium, power consumption when copying may vary.
Check http://www.epson.be for the latest specifications.
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Environmental Specifications
Operation
Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage
Temperature: -20 to 40°C (-4 to 104°F)*
Humidity: 5 to 85% RH (without condensation)
*
You can store for one month at 40°C (104°F).
Environmental Specifications for Ink Supply Units
Storage Temperature
- 20 to 40 °C (- 4 to 104 °F)*
Freezing Temperature
- 23 °C (- 9.4 °F)
Ink thaws and is usable after approximately 12 hours at 25 °C (77 °F).
*
You can store for one month at 40 °C (104 °F).
System Requirements
❏ Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-bit)/Windows Vista (32-bit, 64bit)/Windows XP Professional x64 Edition/Windows XP (32-bit)/Windows Server 2012 R2/Windows Server
2012/Windows Server 2008 R2/Windows Server 2008 (32-bit, 64-bit)/Windows Server 2003 R2 (32-bit, 64-bit)/
Windows Server 2003 (32-bit, 64-bit)
❏ Mac OS X v10.9.x/Mac OS X v10.8.x/Mac OS X v10.7.x/Mac OS X v10.6.x/Mac OS X v10.5.8
Note:
❏ Mac OS X may not support some applications and features.
❏ The UNIX File System (UFS) for Mac OS X is not supported.
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Appendix
Font Information
Available Fonts for PostScript
Roman fonts
Font Name
Albertus, Albertus Italic, Albertus Light
AntiqueOlive Roman, AntiqueOlive Italic, AntiqueOlive Bold, AntiqueOlive Compact
Apple Chancery
ITC AvantGarde Gothic Book, ITC AvantGarde Gothic Book Oblique, ITC AvantGarde Gothic Demi, ITC AvantGarde Gothic
Demi Oblique
Bodoni, Bodoni Italic, Bodoni Bold, Bodoni Bold Italic, Bodoni Poster, Bodoni Poster Compressed
ITC Bookman Light, ITC Bookman Light Italic, ITC Bookman Demi, ITC Bookman Demi Italic
Carta
Chicago
Clarendon, Clarendon Light, Clarendon Bold
CooperBlack, CooperBlack Italic
Copperplate Gothic 32BC, Copperplate Gothic 33BC
Coronet
Courier, Courier Oblique, Courier Bold, Courier Bold Oblique
GillSans, GillSans Italic, GillSans Bold, GillSans Bold Italic, GillSans Condensed, GillSans Condensed Bold, GillSans Light, GillSans Light Italic, GillSans Extra Bold
Eurostile, Eurostile Bold, Eurostile Extended Two, Eurostile Bold Extended Two
Geneva
Goudy Oldstyle, Goudy Oldstyle Italic, Goudy Bold, Goudy BoldItalic, Goudy ExtraBold
Helvetica, Helvetica Oblique, Helvetica Bold, Helvetica Bold Oblique, Helvetica Condensed, Helvetica Condensed Oblique,
Helvetica Condensed Bold, Helvetica Condensed Bold Oblique, Helvetica Narrow, Helvetica Narrow Oblique, Helvetica Narrow Bold, Helvetica Narrow Bold Oblique
Hoefler Text, Hoefler Text Italic, Hoefler Text Black, Hoefler Text Black Italic, Hoefler Text Ornaments
Joanna, Joanna Italic, Joanna Bold, Joanna Bold Italic
LetterGothic, LetterGothic Slanted, LetterGothic Bold, LetterGothic Bold Slanted
ITC Lubalin Graph Book, ITC Lubalin Graph Book Oblique, ITC Lubalin Graph Demi, ITC Lubalin Graph Demi Oblique
Marigold
Monaco
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Font Name
ITC Mona Lisa Recut
New Century Schoolbook Roman, New Century Schoolbook Italic, New Century Schoolbook Bold, New Century Schoolbook
Bold Italic
New York
Optima, Optima Italic, Optima Bold, Optima Bold Italic
Oxford
Palatino Roman, Palatino Italic, Palatino Bold, Palatino Bold Italic
Stempel Garamond Roman, Stempel Garamond Italic, Stempel Garamond Bold, Stempel Garamond Bold Italic
Symbol
Tekton
Times Roman, Times Italic, Times Bold, Times Bold Italic
Univers, Univers Oblique, Univers Bold, Univers Bold Oblique, Univers Light, Univers Light Oblique
UniversCondensed, UniversCondensed Oblique, UniversCondensed Bold, UniversCondensed Bold Oblique
UniversExtended, UniversExtended Oblique, UniversExtended Bold, UniversExtended Bold Oblique
Wingdings
ITC Zapf Chancery Medium Italic
ITC Zapf Dingbats
Arial, Arial Italic, Arial Bold, Arial Bold Italic
Times New Roman, Times New Roman Italic, Times New Roman Bold, Times New Roman Bold Italic
Available Fonts for PCL 5 (Bitstream)
Scalable Font
Font Name
Family
HP Equivalent
Symbol
Set
Fixed Pitch 810
Medium, Bold, Italic, Bold Italic
Courier
1
Fixed Pitch 850
Regular, Bold, Italic
Letter Gothic
1
Fixed Pitch 810 Dark
Medium, Bold, Italic, Bold Italic
CourierPS
3
Dutch 801
Medium, Bold, Italic, Bold Italic
CG Times
2
Zapf Humanist 601
Medium, Bold, Italic, Bold Italic
CG Omega
3
Ribbon 131
-
Coronet
3
Clarendon 701
-
Clarendon Condensed
3
Swiss 742
Medium, Bold, Italic, Bold Italic
Univers
2
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Font Name
Family
HP Equivalent
Symbol
Set
Swiss 742 Condensed
Medium, Bold, Italic, Bold Italic
Univers Condensed
3
Incised 901
Medium, Bold, Italic
Antique Olive
3
Aldine 430
Medium, Bold, Italic, Bold Italic
Garamond
3
Calligraphic 401
-
Marigold
3
Flareserif 821
Medium, Extra Bold
Albertus
3
Swiss 721 SWM
Medium, Bold, Italic, Bold Italic
Arial
3
Dutch 801 SWM
Medium, Bold, Italic, Bold Italic
Times New
3
Swiss 721 SWA
Medium, Bold, Oblique, Bold Oblique
Helvetica
3
Swiss 721 Narrow SWA
Medium, Bold, Oblique, Bold Oblique
Helvetica Narrow
3
Zapf Calligraphic 801 SWA
Medium, Bold, Italic, Bold Italic
Palatino
3
Geometric 711 SWA
Medium, Bold, Oblique, Bold Italic
ITC Avant Garde Gothic
3
Revival 711 SWA
Light, Demi Bold, Light Italic, Demi Bold
Italic
ITC Bookman
3
Century 702 SWA
Medium, Bold, Italic, Bold Italic
New Century Schoolbook
3
Dutch 801 SWA
Medium, Bold, Italic, Bold Italic
Times
3
Chancery 801 Medium SWA
Italic
-
ITC Zapf Chancery Medium
Italic
3
Symbol SWM
-
Symbol
4
More WingBats SWM
-
Wingdings
5
Ding Dings SWA
-
ITC Zapf Dingbats
6
Symbol SWA
-
SymbolPS
4
David BT
Medium, Bold
David
7
Narkis Tam BT
Medium, Bold
Narkis
7
Miryam BT
Medium, Bold, Italic
Miryam
7
Koufi BT
Medium, Bold
Koufi
8
Naskh BT
Medium, Bold
Naskh
8
Ryadh BT
Medium, Bold
Ryadh
8
Bitmap Font
Font Name
Symbol
Set
Line Printer
9
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OCR/Barcode Bitmap Font
Font Name
Family
Symbol
Set
OCR A
-
10
OCR B
-
11
Code39
9.37cpi, 4.68cpi
12
EAN/UPC
Medium, Bold
13
Note:
Depending on the print density, or on the quality or color of the paper, OCR A, OCR B, Code39, and EAN/UPC fonts may
not be readable. Print a sample and make sure the fonts can be read before printing large quantities.
Related Information
& “List of Symbol Sets for PCL 5” on page 191
Available Fonts for PCL 6 (Bitstream)
Scalable Font
Font Name
Family
HP Equivalent
Symbol
Set
FixedPitch 810
Medium, Bold, Italic, Bold Italic
Courier
1
FixedPitch 850
Regular, Bold, Italic
Letter Gothic
1
FixedPitch 810 Dark
Medium, Bold, Italic, Bold Italic
CourierPS
3
Dutch 801
Medium, Bold, Italic, Bold Italic
CG Times
2
Zapf Humanist 601
Medium, Bold, Italic, Bold Italic
CG Omega
3
Ribbon 131
-
Coronet
3
Clarendon 701
-
Clarendon Condensed
3
Swiss 742
Medium, Bold, Italic, Bold Italic
Univers
2
Swiss 742 Condensed
Medium, Bold, Italic, Bold Italic
Univers Condensed
3
Incised 901
Medium, Bold, Italic
Antique Olive
3
Aldine 430
Medium, Bold, Italic, Bold Italic
Garamond
3
Calligraphic 401
-
Marigold
3
Flareserif 821
Medium, Extra Bold
Albertus
3
Swiss 721 SWM
Medium, Bold, Italic, Bold Italic
Arial
3
Dutch 801 SWM
Medium, Bold, Italic, Bold Italic
Times New
3
Swiss 721 SWA
Medium, Bold, Oblique, Bold Oblique
Helvetica
3
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Font Name
Family
HP Equivalent
Symbol
Set
Swiss 721 Narrow SWA
Medium, Bold, Oblique, Bold Oblique
Helvetica Narrow
3
Zapf Calligraphic 801 SWA
Medium, Bold, Italic, Bold Italic
Palatino
3
Geometric 711 SWA
Medium, Bold, Oblique, Bold Italic
ITC Avant Garde Gothic
3
Revival 711 SWA
Light, Demi Bold, Light Italic, Demi Bold
Italic
ITC Bookman
3
Century 702 SWA
Medium, Bold, Italic, Bold Italic
New Century Schoolbook
3
Dutch 801 SWA
Medium, Bold, Italic, Bold Italic
Times
3
Chancery 801 Medium SWA
Italic
-
ITC Zapf Chancery Medium
Italic
3
Symbol SWM
-
Symbol
4
More WingBats SWM
-
Wingdings
5
Ding Dings SWA
-
ITC Zapf Dingbats
6
Symbol SWA
-
SymbolPS
4
David BT
Medium, Bold
David
7
Narkis Tam BT
Medium, Bold
Narkis
7
Miryam BT
Medium, Bold, Italic
Miryam
7
Koufi BT
Medium, Bold
Koufi
8
Naskh BT
Medium, Bold
Naskh
8
Ryadh BT
Medium, Bold
Ryadh
8
Bitmap Font
Font Name
Symbol
Set
Line Printer
9
Related Information
& “List of Symbol Sets for PCL 6 (Bitstream)” on page 193
Available Fonts for PCL (URW)
Scalable Font
Font Name
Family
HP Equivalent
Symbol
Set
Nimbus Mono
Medium, Bold, Italic, Bold Italic
Courier
1
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Font Name
Family
HP Equivalent
Symbol
Set
Letter Gothic
Medium, Bold, Italic
Letter Gothic
1
Nimbus Mono PS
Regular, Bold, Oblique, Bold Oblique
CourierPS
3
Nimbus Roman No4
Medium, Bold, Italic, Bold Italic
CG Times
2
URW Classico
Medium, Bold, Italic, Bold Italic
CG Omega
3
URW Coronet
-
Coronet
3
URW Clarendon Condensed
-
Clarendon Condensed
3
URW Classic Sans
Medium, Bold, Italic, Bold Italic
Univers
2
URW Classic Sans
Condensed
Medium, Bold, Italic, Bold Italic
Univers Condensed
3
Antique Olive
Medium, Bold, Italic
Antique Olive
3
Garamond
Antiqua, Halbfett, Kursiv, Kursiv Halbfett
Garamond
3
Mauritius
-
Marigold
3
Algiers
Medium, Extra Bold
Albertus
3
NimbusSansNo2
Medium, Bold, Italic, Bold Italic
Arial
3
Nimbus Roman No9
Medium, Bold, Italic, Bold Italic
Times New
3
Nimbus Sans
Medium, Bold, Oblique, Bold Oblique
Helvetica
3
Nimbus Sans Narrow
Medium, Bold, Oblique, Bold Oblique
Helvetica Narrow
3
Palladio
Roman, Bold, Italic, Bold Italic
Palatino
3
URW Gothic
Book, Demi, Book Oblique, Demi Oblique
ITC Avant Garde
3
URW Bookman
Light, Demi, Light Italic, Demi Italic
ITC Bookman
3
URW Century Schoolbook
Roman, Bold, Italic, Bold Italic
New Century Schoolbook
3
Nimbus Roman
Medium, Bold, Italic, Bold Italic
Times
3
URW Chancery Medium
Italic
-
ITC Zapf Chancery Italic
3
Symbol
-
Symbol
4
URW Dingbats
-
Wingdings
5
Dingbats
-
ITC Zapf Dingbats
6
Standard Symbol
-
SymbolPS
4
URW David
Medium, Bold
HP David
7
URW Narkis
Medium, Bold
HP Narkis Tam
7
URW Miryam
Medium, Bold, Italic
HP Miryam
7
URW Koufi
Medium, Bold
Koufi
8
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Font Name
Family
HP Equivalent
Symbol
Set
URW Naskh
Medium, Bold
Naskh
8
URW Ryadh
Medium, Bold
Ryadh
8
Bitmap Font
Font Name
Symbol
Set
Line Printer
9
OCR/Barcode Bitmap Font (for PCL5 only)
Font Name
Family
Symbol
Set
OCR A
-
10
OCR B
-
11
Code39
9.37cpi, 4.68cpi
12
EAN/UPC
Medium, Bold
13
Note:
Depending on the print density, or on the quality or color of the paper, OCR A, OCR B, Code39, and EAN/UPC fonts may
not be readable. Print a sample and make sure the fonts can be read before printing large quantities.
Related Information
& “List of Symbol Sets for PCL 5” on page 191
& “The List of the Symbol Sets for PCL 6 (URW)” on page 195
List of Symbol Sets
Your printer can access a variety of symbol sets. Many of these symbol sets differ only in the international
characters specific to each language.
When you are considering which font to use, you should also consider which symbol set to combine with the font.
Note:
Since most software handles fonts and symbols automatically, you will probably never need to adjust the printer's settings.
However, if you are writing your own printer control programs, or if you are using older software that cannot control fonts,
refer to the following sections for symbol set details.
190
User's Guide
Appendix
List of Symbol Sets for PCL 5
Symbol Set
Name
Attribute
Font Classification
1
2
3
4
5
6
7
8
9
10
11
12
13
ISO 60: Danish/
Norwegian
0D
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
Roman
Extension
0E
-
-
-
-
-
-
-
-
✓
-
-
-
-
ISO 15: Italian
0I
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
ISO 8859/1
Latin 1
0N
✓
✓
✓
-
-
-
-
-
✓
-
-
-
-
ISO 11:
Swedish
0S
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
ISO 6: ASCII
0U
✓
✓
✓
-
-
-
✓
✓
-
-
-
-
-
ISO 4: United
Kingdom
1E
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
ISO 69: French
1F
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
ISO 29: German
1G
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
Legal
1U
✓
✓
✓
-
-
-
-
-
✓
-
-
-
-
ISO 8859/2
Latin 2
2N
✓
✓
✓
-
-
-
-
-
✓
-
-
-
-
ISO 17: Spanish
2S
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
ISO 8859/4
Latin 4
4N
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
Roman-9
4U
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
PS Math
5M
✓
✓
✓
-
-
-
✓
✓
-
-
-
-
-
ISO 8859/9
Latin 5
5N
✓
✓
✓
-
-
-
-
-
✓
-
-
-
-
Windows 3.1
Latin 5
5T
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
Microsoft
Publishing
6J
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
Ventura Math
6M
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
ISO 8859/10
Latin 6
6N
✓
✓
✓
-
-
-
-
-
✓
-
-
-
-
DeskTop
7J
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
Math-8
8M
✓
✓
✓
-
-
-
✓
✓
-
-
-
-
-
Roman-8
8U
✓
✓
✓
-
-
-
-
-
✓
-
-
-
-
191
User's Guide
Appendix
Symbol Set
Name
Attribute
Font Classification
1
2
3
4
5
6
7
8
9
10
11
12
13
Windows 3.1
Latin 2
9E
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
Pc1004
9J
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
ISO 8859/15
Latin 9
9N
✓
✓
✓
-
-
-
-
-
✓
-
-
-
-
PC-8 Turkish
9T
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
Windows 3.0
Latin 1
9U
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
PS Text
10J
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
PC-8, Code
Page 437
10U
✓
✓
✓
-
-
-
-
-
✓
-
-
-
-
PC-8, D/N,
Danish/
Norwegian
11U
✓
✓
✓
-
-
-
-
-
✓
-
-
-
-
MC Text
12J
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
PC-850,
Multilingual
12U
✓
✓
✓
-
-
-
-
-
✓
-
-
-
-
Ventura
International
13J
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
PcEur858
13U
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
Ventura US
14J
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
Pi Font
15U
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
PC852, Latin 2
17U
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
Unicode 3.0
18N
✓
✓
✓
-
-
-
✓
✓
-
-
-
-
-
Windows Baltic
19L
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
Windows 3.1
Latin/Arabic
19U
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
PC-755
26U
✓
✓
✓
-
-
-
-
-
-
-
-
-
-
PC-866, Cyrillic
3R
✓
✓
-
-
-
-
-
-
-
-
-
-
-
Greek8
8G
✓
✓
-
-
-
-
-
-
-
-
-
-
-
Windows
Greek
9G
✓
✓
-
-
-
-
-
-
-
-
-
-
-
Windows
Cyrillic
9R
✓
✓
-
-
-
-
-
-
-
-
-
-
-
PC-851, Greek
10G
✓
✓
-
-
-
-
-
-
-
-
-
-
-
192
User's Guide
Appendix
Symbol Set
Name
Attribute
Font Classification
1
2
3
4
5
6
7
8
9
10
11
12
13
ISO 8859/5
Cyrillic
10N
✓
✓
-
-
-
-
-
-
✓
-
-
-
-
PC-8, Greek
12G
✓
✓
-
-
-
-
-
-
-
-
-
-
-
ISO 8859/7
Greek
12N
✓
✓
-
-
-
-
-
-
-
-
-
-
-
PC-866 UKR
14R
✓
✓
-
-
-
-
-
-
-
-
-
-
-
Hebrew7
0H
✓
-
-
-
-
-
✓
-
-
-
-
-
-
ISO 8859/8
Hebrew
7H
✓
-
-
-
-
-
✓
-
-
-
-
-
-
Hebrew8
8H
✓
-
-
-
-
-
✓
-
-
-
-
-
-
PC-862,
Hebrew
15H
✓
-
-
-
-
-
✓
-
-
-
-
-
-
PC-862,
Hebrew
15Q
✓
-
-
-
-
-
✓
-
-
-
-
-
-
Arabic8
8V
-
-
-
-
-
-
-
✓
-
-
-
-
-
HPWARA
9V
-
-
-
-
-
-
-
✓
-
-
-
-
-
PC-864, Arabic
10V
-
-
-
-
-
-
-
✓
-
-
-
-
-
Symbol
19M
-
-
-
✓
-
-
-
-
-
-
-
-
-
Wingdings
579L
-
-
-
-
✓
-
-
-
-
-
-
-
-
ZapfDigbats
14L
-
-
-
-
-
✓
-
-
-
-
-
-
-
OCR A
0O
-
-
-
-
-
-
-
-
-
✓
-
-
-
OCR B
1O
-
-
-
-
-
-
-
-
-
-
✓
-
-
OCR B
Extension
3Q
-
-
-
-
-
-
-
-
-
-
✓
-
-
Code3-9
0Y
-
-
-
-
-
-
-
-
-
-
-
✓
-
EAN/UPC
8Y
-
-
-
-
-
-
-
-
-
-
-
-
✓
List of Symbol Sets for PCL 6 (Bitstream)
Symbol Set Name
Attribute
Font Classification
1
2
3
4
5
6
7
8
9
ISO Norwegian
4
✓
✓
✓
-
-
-
-
-
-
ISO Italian
9
✓
✓
✓
-
-
-
-
-
-
ISO 8859-1 Latin 1
14
✓
✓
✓
-
-
-
-
-
✓
193
User's Guide
Appendix
Symbol Set Name
Attribute
Font Classification
1
2
3
4
5
6
7
8
9
ISO Swedish
19
✓
✓
✓
-
-
-
-
-
-
ASCII
21
✓
✓
✓
-
-
-
✓
✓
-
ISO United Kingdom
37
✓
✓
✓
-
-
-
-
-
-
ISO French
38
✓
✓
✓
-
-
-
-
-
-
ISO German
39
✓
✓
✓
-
-
-
-
-
-
Legal
53
✓
✓
✓
-
-
-
-
-
✓
ISO 8859-2 Latin 2
78
✓
✓
✓
-
-
-
-
-
✓
ISO Spanish
83
✓
✓
✓
-
-
-
-
-
-
Roman-9
149
✓
✓
✓
-
-
-
-
-
-
PS Math
173
✓
✓
✓
-
-
-
✓
✓
-
ISO 8859-9 Latin 5
174
✓
✓
✓
-
-
-
-
-
✓
Windows 3.1 Latin 5
180
✓
✓
✓
-
-
-
-
-
-
Microsoft Publishing
202
✓
✓
✓
-
-
-
-
-
-
ISO 8859/10 Latin 6
206
✓
✓
✓
-
-
-
-
-
✓
DeskTop
234
✓
✓
✓
-
-
-
-
-
-
Math-8
269
✓
✓
✓
-
-
-
✓
✓
-
Roman-8
277
✓
✓
✓
-
-
-
-
-
✓
Windows 3.1 Latin 2
293
✓
✓
✓
-
-
-
-
-
-
Pc1004
298
✓
✓
✓
-
-
-
-
-
-
ISO 8859-15 Latin 9
302
✓
✓
✓
-
-
-
-
-
-
PC-Turkish
308
✓
✓
✓
-
-
-
-
-
-
Windows 3.0
309
✓
✓
✓
-
-
-
-
-
-
PS Text
330
✓
✓
✓
-
-
-
-
-
-
PC-8
341
✓
✓
✓
-
-
-
-
-
✓
PC-8 D/N
373
✓
✓
✓
-
-
-
-
-
✓
MC Text
394
✓
✓
✓
-
-
-
-
-
-
PC-850
405
✓
✓
✓
-
-
-
-
-
✓
PcEur858
437
✓
✓
✓
-
-
-
-
-
-
Pi Font
501
✓
✓
✓
-
-
-
-
-
-
PC852
565
✓
✓
✓
-
-
-
-
-
-
194
User's Guide
Appendix
Symbol Set Name
Attribute
Font Classification
1
2
3
4
5
6
7
8
9
Unicode 3.0
590
✓
✓
✓
-
-
-
✓
✓
-
WBALT
620
✓
✓
✓
-
-
-
-
-
-
Windows 3.1 Latin 1
629
✓
✓
✓
-
-
-
-
-
-
PC-755
853
✓
✓
✓
-
-
-
-
-
-
Wingdings
18540
-
-
-
-
✓
-
-
-
-
Symbol
621
-
-
-
✓
-
-
-
-
-
ZapfDigbats
460
-
-
-
-
-
✓
-
-
-
PC-866, Cyrillic
114
✓
✓
-
-
-
-
-
-
-
Greek8
263
✓
✓
-
-
-
-
-
-
-
Windows Greek
295
✓
✓
-
-
-
-
-
-
-
Windows Cyrillic
306
✓
✓
-
-
-
-
-
-
-
PC-851, Greek
327
✓
✓
-
-
-
-
-
-
-
ISO 8859/5 Cyrillic
334
✓
✓
-
-
-
-
-
-
-
PC-8, Greek
391
✓
✓
-
-
-
-
-
-
-
ISO 8859/7 Greek
398
✓
✓
-
-
-
-
-
-
-
PC-866 UKR
466
✓
✓
-
-
-
-
-
-
-
Hebrew7
8
✓
-
-
-
-
-
✓
-
-
ISO 8859/8 Hebrew
232
✓
-
-
-
-
-
✓
-
-
Hebrew8
264
✓
-
-
-
-
-
✓
-
-
PC-862, Hebrew
488
✓
-
-
-
-
-
✓
-
-
Arabic8
278
-
-
-
-
-
-
-
✓
-
HPWARA
310
-
-
-
-
-
-
-
✓
-
PC-864, Arabic
342
-
-
-
-
-
-
-
✓
-
The List of the Symbol Sets for PCL 6 (URW)
Symbol Set Name
Attribute
Font Classification
1
2
3
4
5
6
7
8
9
ISO Norwegian
4
✓
✓
✓
-
-
-
-
-
-
ISO Italian
9
✓
✓
✓
-
-
-
-
-
-
ISO 8859-1 Latin 1
14
✓
✓
✓
-
-
-
-
-
✓
195
User's Guide
Appendix
Symbol Set Name
Attribute
Font Classification
1
2
3
4
5
6
7
8
9
ISO Swedish
19
✓
✓
✓
-
-
-
-
-
-
ASCII
21
✓
✓
✓
-
-
-
✓
✓
-
ISO United Kingdom
37
✓
✓
✓
-
-
-
-
-
-
ISO French
38
✓
✓
✓
-
-
-
-
-
-
ISO German
39
✓
✓
✓
-
-
-
-
-
-
Legal
53
✓
✓
✓
-
-
-
-
-
✓
ISO 8859-2 Latin 2
78
✓
✓
✓
-
-
-
-
-
✓
ISO Spanish
83
✓
✓
✓
-
-
-
-
-
-
Roman-9
149
✓
✓
✓
-
-
-
-
-
-
PS Math
173
✓
✓
✓
-
-
-
✓
✓
-
ISO 8859-9 Latin 5
174
✓
✓
✓
-
-
-
-
-
✓
Windows 3.1 Latin 5
180
✓
✓
✓
-
-
-
-
-
-
Microsoft Publishing
202
✓
✓
✓
-
-
-
-
-
-
ISO 8859/10 Latin 6
206
✓
✓
✓
-
-
-
-
-
✓
DeskTop
234
✓
✓
✓
-
-
-
-
-
-
Math-8
269
✓
✓
✓
-
-
-
✓
✓
-
Roman-8
277
✓
✓
✓
-
-
-
-
-
✓
Windows 3.1 Latin 2
293
✓
✓
✓
-
-
-
-
-
-
Pc1004
298
✓
✓
✓
-
-
-
-
-
-
ISO 8859-15 Latin 9
302
✓
✓
✓
-
-
-
-
-
✓
PC-Turkish
308
✓
✓
✓
-
-
-
-
-
-
Windows 3.0
309
✓
✓
✓
-
-
-
-
-
-
PS Text
330
✓
✓
✓
-
-
-
-
-
-
PC-8
341
✓
✓
✓
-
-
-
-
-
✓
PC-8 D/N
373
✓
✓
✓
-
-
-
-
-
✓
MC Text
394
✓
✓
✓
-
-
-
-
-
-
PC-850
405
✓
✓
✓
-
-
-
-
-
✓
PcEur858
437
✓
✓
✓
-
-
-
-
-
-
Pi Font
501
✓
✓
✓
-
-
-
-
-
-
PC852
565
✓
✓
✓
-
-
-
-
-
-
196
User's Guide
Appendix
Symbol Set Name
Attribute
Font Classification
1
2
3
4
5
6
7
8
9
Unicode 3.0
590
✓
✓
✓
-
-
-
✓
✓
-
WBALT
620
✓
✓
✓
-
-
-
-
-
-
Windows 3.1 Latin 1
629
✓
✓
✓
-
-
-
-
-
-
PC-755
853
✓
✓
✓
-
-
-
-
-
-
Wingdings
18540
-
-
-
-
✓
-
-
-
-
Symbol
621
-
-
-
✓
-
-
-
-
-
ZapfDigbats
460
-
-
-
-
-
✓
-
-
-
PC-866, Cyrillic
114
✓
✓
-
-
-
-
-
-
-
Greek8
263
✓
✓
-
-
-
-
-
-
-
Windows Greek
295
✓
✓
-
-
-
-
-
-
-
Windows Cyrillic
306
✓
✓
-
-
-
-
-
-
-
PC-851, Greek
327
✓
✓
-
-
-
-
-
-
-
ISO 8859/5 Cyrillic
334
✓
✓
-
-
-
-
-
-
✓
PC-8, Greek
391
✓
✓
-
-
-
-
-
-
-
ISO 8859/7 Greek
398
✓
✓
-
-
-
-
-
-
-
PC-866 UKR
466
✓
✓
-
-
-
-
-
-
-
Hebrew7
8
✓
-
-
-
-
-
✓
-
-
ISO 8859/8 Hebrew
232
✓
-
-
-
-
-
✓
-
-
Hebrew8
264
✓
-
-
-
-
-
✓
-
-
PC-862, Hebrew
488
✓
-
-
-
-
-
✓
-
-
Arabic8
278
-
-
-
-
-
-
-
✓
-
HPWARA
310
-
-
-
-
-
-
-
✓
-
PC-864, Arabic
342
-
-
-
-
-
-
-
✓
-
197
User's Guide
Appendix
Regulatory Information
Standards and Approvals
Standards and Approvals for U.S. Model
Safety
UL60950-1
CAN/CSA-C22.2 No.60950-1
EMC
FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
This equipment contains the following wireless module.
Manufacturer: Askey Computer Corporation
Type: WLU6117-D69(RoHS)
This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modification of the product. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject
to licensing.
Standards and Approvals for European Model
Low voltage directive 2006/95/EC
EN60950-1
EMC directive 2004/108/EC
EN55022 Class B
EN61000-3-2
EN61000-3-3
EN55024
R&TTE directive 1999/5/EC
EN300 328
EN301 489-1
EN301 489-17
TBR21
EN60950-1
For European users
We, Seiko Epson Corporation, hereby declare that the following equipment Model is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC:
C511D
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User's Guide
Appendix
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.
Standards and Approvals for Australian Model
EMC
AS/NZS CISPR22 Class B
Epson hereby declares that the following equipment Models are in compliance with the essential requirements and
other relevant provisions of AS/NZS4268:
C511D
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage
❏ Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Transporting the Printer
Prepare the printer for transport as described here.
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User's Guide
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! Caution:
❏ When carrying the printer, lift it using a stable position. Lifting the printer using an unstable position may result
in injury.
❏ Because this printer is heavy, it should always be carried by two or more people when unpacking and
transporting.
❏ When lifting the printer, place your hands in the positions shown below. If you lift the printer holding other
positions, the printer may fall or you may trap your fingers when placing the printer.
❏ When carrying the printer, do not tilt it more than 10 degrees; otherwise the printer may fall.
c Important:
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Remove the ink supply units before you transport the printer; otherwise ink may leak during transporting. After
the transportation, re-install the ink supply units as soon as possible to prevent the print head drying out.
❏ Leave the maintenance box installed; otherwise ink may leak during transporting.
1.
Turn off the printer by pressing the P button.
2.
Make sure the power light turns off, and then unplug the power cord.
c Important:
Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
3.
Disconnect all cables such as the power cord and USB cable.
4.
Remove all of the paper from the printer.
5.
Make sure there are no originals on the printer.
6.
Store the paper support and the output tray.
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Appendix
7.
Open the ink case.
8.
Push the handle on the ink supply unit.
The ink supply unit will pop out.
9.
Lift up the ink supply unit.
Note:
❏ If you cannot lift up the ink supply unit, pull the handle forward.
❏ Transport the removed ink supply units with the ink supply port facing up and the ink supply units laying down.
❏ Do not drop or knock the ink supply unit against hard objects; otherwise, the ink may leak.
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Appendix
10. Push in the pop-out section.
11. Close the ink case.
12. Open the ink case on the opposite side of the printer, and then remove all of the ink supply units.
13. Pack the printer in its box, using the protective materials.
If print quality has declined the next time you print, clean and align the print head.
Related Information
& “Part Names and Functions” on page 17
& “Checking and Cleaning the Print Head” on page 125
& “Aligning the Print Head” on page 127
Accessing an External USB Device From a Computer
You can write or read data on an external USB device such as a USB flash drive that has been inserted in the
printer from a computer.
c Important:
❏ When sharing an external device inserted in the printer between computers connected over USB and over a
network, write access is only allowed to the computers that are connected by the method you selected on the
printer. To write to the external USB device, enter the Setup on the control panel, and then select System
Administration > Printer Settings > Memory Device Interface > File Sharing and a connection method. Data
can be read by computers connected over USB and over a network.
❏ To write to an external USB device connected to the computer over a network, enter the Setup on the control
panel, and then select System Administration > Printer Settings > Memory Device Interface > File Sharing >
Wi-Fi/Network.
Note:
It takes a while to recognize data from a computer if a large external USB device, such as 2TB HDD, is connected.
Windows
Select an external USB device in Computer or My Computer. The data on the external USB device is displayed.
Note:
If you connected the printer to the network without using the software disk or Web Installer, map a USB port as a network
drive. Open Run and enter a printer name \\EPSONXXXXX or a printer's IP address \\XXX.XXX.XXX.XXX to Open:.
Right-click a device icon displayed to assign the network. The network drive appears in Computer or My Computer.
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Appendix
Mac OS X
Select a corresponding device icon. The data on the external USB device is displayed.
Note:
❏ To remove an external USB device, drag the device icon to the trash icon. Otherwise, data in the shared drive may not be
displayed correctly when another external USB device is inserted.
❏ If you connected the printer to the network without using EpsonNet Setup, map a USB port as a network drive. Select Go
> Connect to Server. Enter a printer name cifs://EPSONXXXXX or smb://EPSONXXXXX in the Server Address and
click Connect.
Related Information
& “Printer Settings” on page 32
& “External USB Device Specifications” on page 181
Using an Email Server
To use email features, such as scan or fax forwarding features, you need to configure the email server.
Configuring an Email Server
Check the following before configuring the email server.
❏ The printer is connected to the network.
❏ The email server information, such as the documents from your service provider that you used to setup the
email on your computer.
Note:
If you use a free email service, such as Internet email, search the Internet to get the email server information you need.
1.
Enter Setup from the home screen.
2.
Select System Administration > Wi-Fi/Network Settings > Advanced Setup.
3.
Select Email Server > Server Settings.
4.
Select the authentication method.
Select the authentication method of the email server you are using.
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User's Guide
Appendix
c Important:
The following authentication methods are available. SSL and STARTTLS are not supported.
❏ None
❏ SMTP (SMTP AUTH)
❏ POP Before SMTP
Contact your internet service provider to confirm the authentication method of the email server.
The printer may not be able to communicate with an email server even if the authentication method is
available since security may be enhanced (for example SSL communication is necessary). Visit the Epson
support website for the latest information.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
5.
Make the appropriate settings.
The necessary settings vary depending on the authentication method. Enter the information for the email
server you are using.
6.
Press OK.
7.
Select Connection Check to check that the printer is connected to the email server.
Note:
❏ If an error message is displayed, check if the email server settings are correct.
❏ When you cannot send an email even if the connection check succeeds, check the authentication method for the
email server you are using.
Email Server Setting Items
Items
Explanations
Authentication Method
Displays the selected authentication method.
Authenticated Account
If you select SMTP-AUTH or POP before SMTP as the Authentication Method, enter the user name (email address)
registered to the email server within 30 characters or less.
Authenticated Password
If you select SMTP-AUTH or POP before SMTP as the Authentication Method, enter the password of the authenticated account within 20 characters or less.
Sender's Email Address
Specify the email address that the printer uses to send
emails. You can specify the existing email address. To make it
clear that the email is being sent from the printer, you can
acquire an address specifically for the printer and enter it
here.
SMTP Server Address
Enter the server address of the server that sends the email
(SMTP server).
SMTP Server Port Number
Enter the port number of the server that sends the email
(SMTP server).
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User's Guide
Appendix
Items
Explanations
POP3 Server Address
If you select POP before SMTP as the Authentication
Method, enter the server address of the server that receives
the email (POP3 server).
POP3 Server Port Number
If you select POP before SMTP as the Authentication
Method, enter the port number of the email server that receives the email (POP3 server).
Checking an Email Server Connection
1.
Enter Setup from the home screen.
2.
Select System Administration > Wi-Fi/Network Settings > Advanced Setup.
3.
Select Email Server > Connection Check to check that the printer is connected to the email server.
Note:
❏ If an error message is displayed, check if the email server settings are correct.
❏ When you cannot send an email even if the connection check succeeds, check the authentication method for the
email server you are using.
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
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User's Guide
Appendix
❏ Product software version
(Click About, Version Info, or a similar button in the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you normally use with your product
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
backup data or take notes.
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.tw
Information on product specifications, drivers for download, and products enquiry are available.
Epson HelpDesk (Phone: +02-80242008)
Our HelpDesk team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Repair service center:
Telephone number
Fax number
Address
02-23416969
02-23417070
No.20, Beiping E. Rd., Zhongzheng Dist., Taipei City 100, Taiwan
02-27491234
02-27495955
1F., No.16, Sec. 5, Nanjing E. Rd., Songshan Dist., Taipei City 105,
Taiwan
02-32340688
02-32340699
No.1, Ln. 359, Sec. 2, Zhongshan Rd., Zhonghe City, Taipei County
235, Taiwan
039-605007
039-600969
No.342-1, Guangrong Rd., Luodong Township, Yilan County 265,
Taiwan
038-312966
038-312977
No.87, Guolian 2nd Rd., Hualien City, Hualien County 970, Taiwan
03-4393119
03-4396589
5F., No.2, Nandong Rd., Pingzhen City, Taoyuan County 32455,
Taiwan
03-5325077
03-5320092
1F., No.9, Ln. 379, Sec. 1, Jingguo Rd., North Dist., Hsinchu City 300,
Taiwan
206
User's Guide
Appendix
Telephone number
Fax number
Address
04-23011502
04-23011503
3F., No.30, Dahe Rd., West Dist., Taichung City 40341, Taiwan
04-2338-0879
04-2338-6639
No.209, Xinxing Rd., Wuri Dist., Taichung City 414, Taiwan
05-2784222
05-2784555
No.463, Zhongxiao Rd., East Dist., Chiayi City 600, Taiwan
06-2221666
06-2112555
No.141, Gongyuan N. Rd., North Dist., Tainan City 704, Taiwan
07-5520918
07-5540926
1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804, Taiwan
07-3222445
07-3218085
No.51, Shandong St., Sanmin Dist., Kaohsiung City 807, Taiwan
08-7344771
08-7344802
1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900,
Taiwan
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals,
we provide the following sources for obtaining information:
Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The
site provides a download area for drivers, Epson contact points, new product information and technical support (email).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
The Helpdesk numbers are:
Phone: 1300 361 054
We encourage you to have all the relevant information on hand when you ring. The more information you prepare,
the faster we can help solve the problem. This information includes your Epson product manuals, type of
computer, operating system, application programs, and any information you feel is required.
Help for Users in India
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.in
Information on product specifications, drivers for download, and products enquiry are available.
Epson India Head Office - Bangalore
Phone: 080-30515000
Fax: 30515005
207
User's Guide
Appendix
Epson India Regional Offices:
Location
Telephone number
Fax number
Mumbai
022-28261515/16/17
022-28257287
Delhi
011-30615000
011-30615005
Chennai
044-30277500
044-30277575
Kolkata
033-22831589/90
033-22831591
Hyderabad
040-66331738/39
040-66328633
Cochin
0484-2357950
0484-2357950
Coimbatore
0422-2380002
NA
Pune
020-30286000/30286001/30286002
020-30286000
Ahmedabad
079-26407176/77
079-26407347
Helpline
For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free number.
For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code
208
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