CradlePoint AER 2100 – Manual
CradlePoint AER 2100 – Manual
The All-in-One, Cloud-Managed Networking Platform for the Distributed Enterprise
The CradlePoint AER 2100 is the first in a new generation of cloud-managed 4G networking solutions that helps enterprises increase bandwidth and achieve five-nines
reliability in a secure, flexible, and open-architecture platform. As a cloud-managed solution, the CradlePoint AER is designed for the distributed enterprise to intelligently
manage wired and 4G wireless connectivity for a more reliable “connected experience” at the edge. Network administrators can extend applications and services to remote
branches with a solution that is customizable through the real-time deployment of cloud-enabled services, applications, and analytics. This all-in-one solution combined with
CradlePoint’s Enterprise Class Support is defining a new standard for networking in the distributed enterprise.
Introduction
Package Contents
System Requirements
Specifications
Hardware
LEDs
Quick Start
Basic Setup
Accessing the Administration Pages
First Time Setup Wizard
Using Enterprise Cloud Manager
Administration Pages
The AER 2100 administration pages include the following five tabs:
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See Navigating the Administration Pages for helpful information about how to use the device's GUI-based management interface.
NOTE: The manual content for the following administration pages sections is generic across multiple devices. Therefore, some details may
not apply to the AER 2100 because they are specific to another device. For example, some GPS functionality is specific to COR devices.
Also, the configuration pages within Enterprise Cloud Manager (ECM) are very similar to the local router administration pages, but some
items are missing because they are not relevant in the ECM environment. For example, the entire Status tab is absent in ECM because
status information is presented in other ways (Dashboard, Devices list, etc.).
Getting Started
Enterprise Cloud Manager Registration
First Time Setup
IP Passthrough Setup
Status
Client List
Dashboard
GPS
GRE Tunnels
Hotspot Clients
Internet Connections
Routing
Statistics
System Logs
VPN Tunnels
WiPipe QoS
Network Settings
Content Filtering
DHCP Server
DNS
Firewall
MAC Filter / Logging
Routing
Routing Protocols
Threat Management
WiFi / Local Networks
WiPipe QoS
Internet
Connection Manager
Client Data Usage
Data Usage
GRE Tunnels
L2TP Tunnels
Network Mobility (NEMO)
NHRP Interfaces
OpenVPN Tunnels
VPN Tunnels
WAN Affinity / Load Balancing
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WiFi as WAN
System Settings
Administration
Certificate Management
Device Alerts
Enterprise Cloud Manager
Feature Licenses
Hotspot Services
Serial Redirector
SNMP Configuration
System Control
System Software
Introduction
Package Contents
System Requirements
Specifications
Hardware
LEDs
Package Contents
AER 2100 with integrated business-class 3G/4G modem
External 3G/4G mobile broadband modem antennas (2) (SMA) w/ multiplexing for GPS; finger tighten only
External dual-band high-gain WiFi antennas (3) reverse SMA (5 dBi, 2.4 GHz, 5 dBi 5 GHz, VSWR <= 2); finger tighten only
12V 3A AC/DC power adapter (WARNING: using a power adapter other than the one provided may damage the device and will void the
warranty)
Ethernet cable
Multipurpose Retaining Tool with screws for securing
Quick Start Guide with warranty information
System Requirements
At least one Internet source: a CradlePoint integrated 3G/4G modem with an active data plan, an Ethernet-based modem, or WiFi as WAN
Windows 2000/XP/7/8, Mac OS X, or Linux computer (with WiFi adapter – 802.11n recommended – for WiFi functionality).
Internet Explorer v6.0 or higher, Firefox v2.0 or higher, Safari v1.0 or higher.
Specifications
The All-in-One, Cloud-Managed Networking Platform for the Distributed Enterprise
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CradlePoint AER 2100 – Manual
The CradlePoint AER 2100 is the first in a new generation of cloud-managed 4G networking solutions that helps enterprises increase bandwidth and achieve five-nines
reliability in a secure, flexible, and open-architecture platform. As a cloud-managed solution, the CradlePoint AER is designed for the distributed enterprise to intelligently
manage wired and 4G wireless connectivity for a more reliable “connected experience” at the edge. Network administrators can extend applications and services to remote
branches with a solution that is customizable through the real-time deployment of cloud-enabled services, applications, and analytics. This all-in-one solution combined with
CradlePoint’s Enterprise Class Support is defining a new standard for networking in the distributed enterprise.
A CradlePoint MC400 integrated 4G LTE modem comes standard with the AER 2100. Add a second integrated MC400 modem for a complete “cut-the-wire” 4G LTE
solution, fusing enterprise reliability with unparalleled agility.
Key Features
WAN
Integrated 4G LTE (with 3G failover)
Verizon, AT&T, Sprint, Europe, and generic models available
Dual integrated modem option
Dual SIM slot in each modem
Most models include support for active GPS
WiFi as WAN
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Failover/Failback
Load Balancing
Advance Modem Failure Check
WAN Port Speed Control
WAN/LAN Affinity
IP Passthrough
LAN
VLAN 802.1Q
DHCP Server, Client, Relay
DNS and DNS Proxy
DynDNS
UPnP
Zone Firewall
DMZ
Multicast/Multicast Proxy
QoS (DSCP and Priority Queuing)
MAC Address Filtering
WiFi
Dual-Band Dual-Concurrent (3×3 MIMO)
802.11ac (a, b, g, n, ac)
Up to 256 connected devices (128 per channel – 2.4 GHz and 5 GHz)
WPA2 Enterprise (WiFi)
Hotspot/Captive Portal
SSID-based Priority
Management
CradlePoint Enterprise Cloud Manager²
Web UI, API, CLI
GPS Location
Data Usage Alerts (router and per client)
Advanced Troubleshooting (support)
Device Alerts
SNMP
SMS control
Serial Redirector
VPN and Routing
IPsec Tunnel
OpenVPN (SSL VPN)¹
L2TP¹
GRE Tunnel
OSPF/BGP/RIP¹
Per-Interface Routing
Routing Rules
NAT-less Routing
Virtual Server/Port Forwarding
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NEMO/DMNR¹
IPv6
VRRP¹
STP¹
NHRP¹
Security
RADIUS and TACACS+
802.1x authentication for Ethernet
Zscaler integration¹
Certificate support
ALGs
MAC Address Filtering
Advanced Security Mode (local user management only)
Per-Client Web Filtering
IP Filtering
Content Filtering (basic)
Website Filtering
Cloud Optimized IP Communications
Automated WAN Failover/Failback support
WAN Affinity and QoS allow prioritization of VoIP services
Advanced VPN connectivity options to HQ
SIP ALG and NAT to allow VoIP and UC communications to traverse firewall
MAC Address Filtering
802.1p/q for LAN QoS segmentation and treatment of VoIP on LAN
Private Network support (wired and 4G WAN)
Cloud-based management²
1 – Requires an Extended Enterprise License
2 – Enterprise Cloud Manager requires a subscription
Extended Enterprise License (subscription required)
Routing
OSPF/BGP/RIP
VRRP
STP
NHRP
VPN & Tunneling
OpenVPN (SSL VPN)
L2TP
NEMO (Network Mobility) / DMNR (Dynamic Mobile Network Routing for Verizon)
NEMO/DMNR Primary
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NEMO/DMNR Failover (Pending Verizon certification)
Cloud Security
Seamless integration with Zscaler's secure web gateway. Depending on your Zscaler implementation, this could include:
Global Cloud Platform
Real-Time Reporting
Behavioral Analysis
URL Filtering
Advanced Threat Protection
Inline Anti-Virus & Anti-Spyware
Web 2.0 Control
Data Loss Prevention
Bandwidth Management
Web Access Control
And more…
Specifications
WAN: Integrated 4G LTE (one modem included; dual-modem option), 10/100/1000 Ethernet ports (cable/DSL/T1/satellite/Metro Ethernet), WiFi (as WAN; Metro
WiFi) 3x3 MIMO 2.4 GHz or 5 GHz (802.11 a/b/g/n/ac)
LAN: Dual-band dual-concurrent WiFi (802.11 a/b/g/n/ac), five 10/100/1000 Ethernet ports (WAN/LAN switchable), serial console support w/ USB-to-serial
adapter
TEMPERATURE:
0°C to 50°C (32°F to 122°F) operating
−20°C to 70°C (−4°F to 158°F) storage
HUMIDITY (non-condensing):
10% to 85% operating
5% to 90% storage
MEMORY: 256 MB DRAM; 16MB SPI Flash; 256 MB NAND Flash
SIZE: 10.25x8.5x1.75 in (260x214x45 mm)
CERTIFICATIONS: FCC, WiFi Alliance, CE, IC, carrier certifications
LAN TO WAN: 940 Mbps
WAN TO LAN: 940 Mbps
Stateful Throughput: 940 Mbps
WIFI POWER: FCC maximum power reported:
2.4 GHz band: 24.47 dBm
Lower 5 GHz band: 16.9 dBm
Upper 5 GHz band: 27.77 dBm
What's In The Box
AER 2100 with integrated MC400 4G LTE modem
External 3G/4G mobile broadband modem antennas (2) (SMA) w/ multiplexing for GPS; finger tighten only
External dual-band high-gain WiFi antennas (3) reverse SMA (5 dBi, 2.4 GHz, 5 dBi 5 GHz, VSWR ≤ 2); finger tighten only
12V 3A AC/DC power adapter
Multipurpose Retaining Tool
Ethernet cable
Quick Start Guide with warranty information
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Feature Details
WAN Security – IPS/IDS & Application Identification (subscription required), NAT, SPI, ALG, inbound filtering of IP addresses, port blocking, service filtering (FTP,
SMTP, HTTP, RPL, SNMP, DNS, ICMP, NNTP, POP3, SSH), protocol filtering, WAN ping (allow/ignore)
Redundancy and Load Balancing – Failover/failback on all WAN connections with rule selection; advanced load balancing options (round robin, spillover, data
usage, rate); WAN failure detection; VRRP (subscription required)
Intelligent Routing – UPnP, DMZ, virtual server/port forwarding, routing rules, NAT-less routing, wired or wireless WAN-to-LAN IP passthrough, route
management, per-interface routing, content filtering, IP filtering, website filtering, per-client Web filtering, local DHCP server, DHCP client, DHCP relay, DNS, DNS
proxy; ALGs: PPTP, L2TP, PPPoE passthrough, IPsec passthrough, FTP (passive), FTP (active), SIP, TFTP, IRC, MAC address filtering, Dynamic DNS, LAN/WAN
affinity, VLAN support (802.1Q), STP, enterprise routing protocols: BGP/OSPF/RIP (subscription required), multicast proxy support, IP setting overrides, IPv6 support
Management – Enterprise Cloud Manager: cloud-enabled management and application platform (subscription required); web-based GUI (local management),
optional RADIUS or TACACS+ username/password; remote WAN web-based management w/ access control (HTTP, HTTPS); SNMP v1, v2c, & v3; CLI over SSH,
SSH to serial, SSH to telnet; API; one-button firmware upgrade; modem configuration, update, and management; modem data usage w/ alerts, per-client data
usage; custom AT scripting to modems; SMS for device recovery
Performance & Health Monitoring – WiPipe™ advanced QoS with traffic shaping, with DSCP/DiffServe QoS, Modem Health Management (MHM) improves
connectivity of modem, SSID-based priority, WAN port speed control, several levels of basic and advanced logging for troubleshooting
VPN (IPsec) – Tunnel, NAT-T, and transport modes; connect to CradlePoint, Cisco/Linksys, CheckPoint, Watchguard, Juniper, SonicWall, Adtran and others;
certificate support; Hash (MD5, SHA128, SHA256, SHA384, SHA512), Cipher (AES, 3DES, DES); support for 20 concurrent connections; GRE tunneling; L2TP
support (subscription required); multiple networks supported in a single tunnel; OpenVPN/SSL VPN (subscription required); site-to-site dynamic VPN with NHRP
(subscription required)
GPS – Active GPS supported on most models (see attached); GUI mapping as well as local or remote server logging
Services, Support, and Warranty
CradleCare Support Agreement available with technical support, software upgrades, and advanced hardware exchange – 1, 3, and 5 year options
One-year limited hardware warranty available in the US and Canada; two-year limited hardware warranty for integrated EU products when purchased from an
authorized EU distributor – extend warranty to 2, 3, or 5 years
CradleCare Site Survey and Installation services offered for rapid deployment
Accessories
Second integrated 4G LTE modem
MC400LPE-VZ (Verizon)
MC400LPE-AT (AT&T)
MC400LPE-GN (generic – for use on T-Mobile in the U.S. and Rogers, Bell, & TELUS in Canada)
MC400LE2-SP (Sprint)
MC400LP3-EU (Europe)
Standard rack mount with modem and WiFi cables (Part # 170629-000)
12V 3A wall power adapter (Part # 170623-000)
12V 4A wall power adapter (Part # 170624-000)
Directional Patch antennas for external (outside) mounting (Part # 170587-000)
Directional Yagi (Log-Periodic) antennas for external (outside) mounting (Part # 170588-000)
Omni-directional antennas for external (outside) mounting (Part # 170586-000)
12" Mag-mount antenna (Part # 170605-000)
4" Mini mag-mount antenna (Part # 170606-000)
Business-Grade Modem Specifications
AER 2100 models include an integrated 4G LTE modem (MC400); specific model names include a specific modem (e.g., the AER 2100LPE-VZ includes an MC400LPE-VZ
modem for Verizon).
Please note that LPE models are flexible and support bands for multiple cellular providers; however, only the frequency bands in bold below are supported by the listed
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provider.
AER 2100LPE-VZ – 4G LTE/HSPA+/EVDO for Verizon
Technology: LTE, HSPA+, EVDO Rev A
Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)
Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)
Frequency Bands:
LTE Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700 MHz), Band 25 (1900 MHz)
HSPA+/UMTS (850/900/1900/2100 MHz, AWS)
GSM/GPRS/EDGE (850/900/1800/1900 MHz)
CDMA EVDO Rev A/1xRTT (800/1900 MHz)
Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +0.5/−1 (typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; finger tighten only (maximum torque spec is 7 kgf-cm)
GPS: active GPS support
Industry Standards & Certs: FCC, Verizon
Modem Part Number: MC400LPE
AER 2100LPE-AT – 4G LTE/HSPA+/EVDO for AT&T
Technology: LTE, HSPA+, EVDO Rev A
Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)
Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)
Frequency Bands:
LTE Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700 MHz), Band 25 (1900
MHz)
HSPA+/UMTS (850/900/1900/2100 MHz, AWS)
GSM/GPRS/EDGE (850/900/1800/1900 MHz)
CDMA EVDO Rev A/1xRTT (800/1900 MHz)
Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +0.5/−1 (typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; finger tighten only (maximum torque spec is 7 kgf-cm)
GPS: active GPS support
Industry Standards & Certs: PTCRB, FCC, IC, AT&T
Modem Part Number: MC400LPE
AER 2100LE2-SP – 4G LTE/EVDO for Sprint
Technology: LTE, EVDO Rev A
Downlink Rates: LTE 100 Mbps, EVDO 3.1 Mbps (theoretical)
Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)
Frequency Bands:
Band 25 (1900 MHz)
CDMA EVDO Rev A/1xRTT (800/1900 MHz)
Power: LTE 23 dBm +/− 1, EVDO 24 dBm +0.5/−1 (typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; finger tighten only (maximum torque spec is 7 kgf-cm)
GPS: standalone GPS support
Industry Standards & Certs: FCC, Sprint
Modem Part Number: MC400LE2
AER 2100LP3-EU (2100LP3-UK*) – 4G LTE/HSPA+ for Europe (United Kingdom)
Technology: LTE, HSPA+
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Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps (theoretical)
Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps (theoretical)
Frequency Bands:
LTE Band 1 (2100 MHz), Band 3 (1800 MHz), Band 7 (2600 MHz), Band 8 (900 MHz), Band 20 (800 MHz)
HSPA+/UMTS (800/850/900/1900/2100 MHz)
GSM/GPRS/EDGE Quad-Band (850/900/1800/1900 MHz)
Power: LTE Band 1/3/8/20 – 23 dBm +/− 1; LTE Band 7 – 22 dBm +/− 1, HSPA+ 23 dBm +/− 1 (typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; finger tighten only
GPS: active GPS support
Industry Standards & Certs: CE, GCF-CC
Modem Part Number: MC400LP3
*The 2100LP3-EU and 2100LP3-UK models are equivalent except for the line cord.
AER 2100LPE-GN – 4G LTE/HSPA+/EVDO (generic – for use on T-Mobile in the U.S. and Rogers, Bell, &
TELUS in Canada)
Technology: LTE, HSPA+, EVDO Rev A
Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)
Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)
Frequency Bands:
LTE Band 2 (1900 MHz), Band 4 (AWS), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700 MHz), Band 25 (1900 MHz)
HSPA+/UMTS (850/900/1900/2100 MHz, AWS)
GSM/GPRS/EDGE (850/900/1800/1900 MHz)
CDMA EVDO Rev A/1xRTT (800/1900 MHz)
Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +0.5/−1 (typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; finger tighten only (maximum torque spec is 7 kgf-cm)
GPS: active GPS support
Industry Standards & Certs: PTCRB, FCC, IC
Modem Part Number: MC400LPE
Hardware
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Front Panel
Back Panel
Left Side
With Cover
Cover Removed
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With Two MC400 Integrated Modems (one included by default)
Right Side
Antennas
When connecting the provided antennas, review the connection points:
WiFi antennas have flat circular bases (RSMA).
Modem antennas have protruding pins (SMA).
LEDs
– POWER
The CradlePoint AER 2100 must be powered using an approved 12V DC power source.
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Green = Powered ON.
No Light = Not receiving power. Check the power switch and the power source connection.
Flashing Amber = Attention. Open the administration pages (see page 10) and check the router status.
– ETHERNET WAN
Indicates information about a data source connected to the Ethernet WAN port.
Blue = Connected to an active Ethernet WAN interface.
– WiFi BROADCAST
These two LEDs indicate activity on the WiFi broadcast for both the 2.4 GHz and 5 GHz bands.
2.4G (green) = 2.4 GHz WiFi is on and operating normally.
5G (blue) = 5 GHz WiFi is on and operating normally.
– SIGNAL STRENGTH
Blue LED bars indicate the active modem’s signal strength.
4 Solid Bars = Strongest signal.
1 Blinking Bar = Weakest signal. (A blinking bar indicates half of a bar.)
– INTEGRATED MODEM
Indicates the status of integrated modems.
– EXTERNAL USB MODEM
Indicates the status of external USB modems. Both integrated and external USB modems have the following LED indicators:
Green = Modem has established an active connection.
Blinking Green = Modem is connecting.
Amber = Modem is not active.
Blinking Amber = Data connection error. No modem connection possible.
Blinking Red = Modem is in the process of resetting.
ADDITIONAL LED INDICATIONS
Several different LEDs flash when the factory reset button is detected.
Two of the modem LEDs blink red in unison for 10 seconds when there is an error during firmware upgrade.
Quick Start
Basic Setup
Accessing the Administration Pages
First Time Setup Wizard
Using Enterprise Cloud Manager
Basic Setup
1. Insert an activated SIM.
A wireless broadband data plan must be added to your CradlePoint AER 2100. Wireless broadband data plans are available from wireless carriers such as Verizon, AT&T,
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Sprint, EE, and Vodafone. The SIM must be provisioned with the carrier. Contact your carrier for details about selecting a data plan and about the process for provisioning your
SIM.
Once you have an activated SIM, insert it into the integrated modem. Insert the SIM card into the slot marked SIM 1 (use the other slot, SIM 2, for a secondary/backup
SIM).
Be sure to insert the card with the notch-end first and the gold contacts facing down – it will click into place.
2. Attach the integrated modem.
Follow these steps to attach the integrated modem:
1) Remove the left side panel cover from the router. Use a Phillips screwdriver to remove the screws, and use the Multipurpose Retaining Tool (included in the router
package) to remove the cover.
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2) Slide the modem into the side of the router. The protruding section of the green board fits into the groove.
3) Reattach the panel cover and screw it back on. (When necessary, remove the cover and modem using the Multipurpose Retaining Tool.)
3. Attach the WiFi and modem antennas.
Attach the three WiFi antennas (included) and two modem antennas to the connectors. Antennas are jointed, which enables you to position them for optimal signal. To attach,
hold the antenna straight and twist the base of the antenna to connect, folding the joint if needed.
Examples of suggested antenna orientations:
Desk Mount
Wall Mount
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Care should be taken to ensure that the router antennas are not near metal or other RF reflective surfaces.
4. Connect the power source.
Plug the provided power supply (12V DC wall adapter) into an electrical outlet. Then connect the power supply to the router.
Ensure power is switched on:
O = OFF
I = ON
When you set the power switch to the ON ( I ) position, watch for the power LED to illuminate.
If you would like to secure the power supply cord, attach the Multipurpose Retaining Tool as shown below. Secure with included screws.
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5. Connect to a computer or other network equipment.
Connect wirelessly to the WiFi broadcast or with an Ethernet cable connected to your computer and then plugged into one of the Ethernet LAN ports (numbered 1–4).
The default WiFi network name broadcast is “2100-xxx”, where “xxx” is the last three characters of your router’s MAC address (this is the SSID on the product label). To
connect to the WiFi, you will need to input the DEFAULT PASSWORD when prompted. The DEFAULT PASSWORD is provided on the product label found on the bottom
of your router.
NOTE: The product label below is an example only: your DEFAULT PASSWORD and SSID will be unique.
Accessing the Administration Pages
Once you are connected, open the CradlePoint AER 2100’s GUI-based administration pages to make configuration changes to your router.
1. Open a browser window and type “cp/” or “192.168.0.1” in the address bar. Press ENTER/RETURN.
2. When prompted for your password, type the eight character DEFAULT PASSWORD found on the product label.
It's possible – and more efficient – to do all your configuration changes through CradlePoint Enterprise Cloud Manager (ECM) without logging into the local administration
pages. Set up a group of routers and set the configuration for all of them at once. See below for more information about ECM.
First Time Setup Wizard
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When you log in for the first time, you will be automatically directed to the FIRST TIME SETUP WIZARD, which will walk you through the steps to customize your
CradlePoint AER 2100. You have the ability to configure any of the following:
Administrator Password
Time Zone
WiFi Network Name
Security Mode
Access Point Name (APN) for SIM-based modems
Modem Authentication
Failure Check
If you are currently using the router’s WiFi network, you will need to reconnect your devices to the network using the newly established wireless network name and password.
NOTE: To return to the First Time Setup Wizard after your initial login, select GETTING STARTED on the top navigation bar and FIRST TIME
SETUP in the dropdown menu.
Using Enterprise Cloud Manager
Rapidly deploy and dynamically manage networks at geographically distributed stores and branch locations with Enterprise Cloud Manager, CradlePoint’s next generation
management and application platform. Enterprise Cloud Manager (ECM) integrates cloud management with your CradlePoint devices to improve productivity, increase reliability,
reduce costs, and enhance the intelligence of your network and business operations.
Click here to sign up for a free 30-day ECM trial.
Depending on your ordering process, your devices may have already been bulk-loaded into ECM. If so, simply log in at cradlepointecm.com using your ECM credentials and
begin managing your devices seamlessly from the cloud.
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If your device has not yet been loaded into your ECM account, you need to register. Log into the device administration pages and go to Getting Started → Enterprise
Cloud Manager Registration. Enter your ECM username and password, and click on “Register”.
Once you have registered your device, go to cradlepointecm.com and log in using your ECM credentials.
For more information about how to use CradlePoint Enterprise Cloud Manager, see the following:
Getting Started
ECM on the Knowledge Base
Navigating the Administration Pages
To access the administration pages, open a web browser and type the hostname “cp/” or IP address “http://192.168.0.1” into the address bar. The Administrator Login page
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appears.
Log in using your administrator password. Initially, this password can be found on the bottom of the router as the Default Password (this password is also the last eight
digits of the unit’s MAC address). You may have changed the administrator password during initial setup using the First Time Setup Wizard. If so, log in using your
personalized administrator password.
If you have forgotten your personalized password, you can reset the device to the factory default configuration. When you reset the router, the administrator password will
revert back to the Default Password. Press and hold the reset button on the router unit until the lights flash (approximately 10-15 seconds). You can then log in using
the Default Password.
Quick Links
The CradlePoint logo in the top left corner of all the administration pages is a link to the Dashboard (Status → Dashboard), which displays fundamental information about
the router.
The black bar across the top provides quick access to important information and controls:
Internet Connection – This links to Status → Internet Connections where you can view in-depth information about your Internet sources.
– Click on this green dot to link to Internet → Connection Manager where you can manage your WAN interfaces.
– Click on the green image of signal strength bars to open a "Modem Connection Quality" popup window that shows the strength of your Internet signal:
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WiFi Clients – Click to view a signal strength indicator for you network, "WiFi Connection Strength":
– The number listed in the orange block shows the number of attached clients. Click this to go to the Client List page (Status → Client List).
Logout – Click to log out of the administration pages.
Configuration Pages
The following table shows the navigation layout of the administration pages. Click on the tabs along the top bar to reveal the following dropdown menus.
NOTE: These contents vary by product. Not all items are shown for all products.
Getting Started
Enterprise Cloud Manager
Registration
First Time Setup
IP Passthrough Setup
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Status
Client List
Dashboard
GPS
GRE Tunnels
Hotspot Clients
Internet
Connections
Routing
Statistics
System Logs
VPN Tunnels
WiPipe QoS
Network Settings
Content Filtering
DHCP Server
DNS
Firewall
MAC Filter /
Logging
Routing
Routing
Protocols
Threat
Management
WiFi / Local
Networks
WiPipe QoS
Internet
Connection Manager
Client Data Usage
Data Usage
GRE Tunnels
L2TP Tunnels
Network Mobility
(NEMO)
NHRP Interfaces
OpenVPN Tunnels
VPN Tunnels
WAN Affinity / Load
Balancing
WiFi as WAN / Bridge
System Settings
Administration
Certificate
Management
Device Alerts
GPIO Connector
Enterprise Cloud
Manager
Feature Licenses
Hotspot Services
Serial Redirector
SNMP
Configuration
System Control
System Software
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Getting Started – Enable fundamental functionality through these setup wizards, including the First Time Setup Wizard.
Status – Displays various types of information about your router such as a list of clients that are attached to your networks (Client List), the details of each Internet source
your router is using (Internet Connections), and a map of your router’s location (GPS). Very few changes can be made from this tab; the primary purpose is to display
information.
Network Settings – Provides configuration options for the networks, or LAN, created by your router. For example, enable a guest WiFi network (WiFi / Local
Networks), set up rules to filter websites (Content Filtering), or create a traffic-shaping rule to set bandwidth priorities (WiPipe QoS).
Internet – Provides configuration options for the Internet sources, or WAN, used by the router. For example, you can set up a rule to track how much data you are using per
month on a modem (Data Usage) or set the failover order for your Internet sources (Connection Manager).
System Settings – Provides broad administrative controls. For example, you can set up a Terms of Use page for your guest network (Hotspot Services), enable remote
management of the router (Administration), or upgrade firmware (System Software).
Getting Started
Enterprise Cloud Manager Registration
First Time Setup
IP Passthrough Setup
Enterprise Cloud Manager Registration
CradlePoint Enterprise Cloud Manager is CradlePoint’s next generation management and application platform. Enterprise Cloud Manager (ECM) integrates cloud management
with your CradlePoint devices to improve productivity, increase reliability, reduce costs, and enhance the intelligence of your network and business operations.
Click here to learn more and sign up for a free 30-day ECM trial.
Depending on your ordering process, your devices may have already been bulk-loaded into ECM. If so, simply log in at cradlepointecm.com using your ECM credentials and
begin managing your devices seamlessly from the cloud.
If your device has not yet been loaded into your ECM account, you need to register. Log into the device administration pages and go to Getting Started → Enterprise
Cloud Manager Registration. Enter your ECM username and password, and click on “Register”.
Once you have registered your device, go to https://cradlepointecm.com and log in using your ECM credentials.
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For more information about how to use CradlePoint Enterprise Cloud Manager, see the following:
Getting Started
ECM on the Knowledge Base
First Time Setup
When you log in for the first time, you will be automatically directed to the FIRST TIME SETUP WIZARD, which will walk you through basic steps to customize your
CradlePoint AER 2100. To return to the First Time Setup Wizard after your initial login, go to Getting Started → First Time Setup in the dropdown menu. You have the
ability to configure any of the following:
Administrator Password
Time Zone
WiFi Network Name
Security Mode
Access Point Name (APN) for SIM-based modems
Modem Authentication
Failure Check
Administrator Password
CradlePoint recommends that you change the router’s ADMINISTRATOR PASSWORD, which is used to log into the administration pages. The administrator password is
separate from the WiFi security password, although initially the Default Password is used for both.
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NOTE: If you plan to use your router in a PCI DSS compliant environment, do not use this setting. Use the “Advanced Security Mode”
settings under the Router Security tab in System Settings → Administration instead.
Time Zone
You can select your TIME ZONE from a dropdown list. (This may be necessary to properly show time in your router log, but typically your router will automatically determine
your time zone through your browser.)
Click NEXT.
WiFi Network Name
CradlePoint recommends that you customize your WiFi network name. Type in your personalized network name here. You can also enable the Guest Network feature (for
more configuration options, see Network Settings → WiFi / Local Networks).
WiFi Security Mode
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Choose the WIFI SECURITY MODE that best fits your needs:
BEST (WPA2): Select this option if your wireless adapters support WPA2-only mode. This will connect to most new devices and is the most secure, but may not
connect to older devices or some handheld devices such as a PSP.
GOOD (WPA1 & WPA2): Select this option if your wireless adapters support WPA or WPA2. This is the most compatible with modern devices and PCs.
POOR (WEP): Select this option if your wireless adapters only support WEP. This should only be used if a legacy device that only supports WEP will be connected to
the router. WEP is insecure and obsolete and is only supported in the router for legacy reasons. The router cannot use 802.11n modes if WEP is enabled; WiFi
performance and range will be limited.
NONE (OPEN): Select this option if you do not want to activate any security features.
CradlePoint recommends BEST (WPA2) WiFi security. Try this option first and switch only if you have a device that is incompatible with WPA2.
Choose a personalized WPA PASSWORD or WEP KEY. This password will be used to connect devices to the router’s WiFi broadcast once the security settings have been
saved.
WPA Password: The WPA Password must be between 8 and 64 characters long. A combination of upper and lower case letters along with numbers and special
characters is recommended to prevent hackers from gaining access to your network.
WEP Key: A WEP Key must be either a hexadecimal value of 5 or 13 characters or a text value of 10 or 26 characters.
Click NEXT.
Access Point Name (APN)
If you are using a SIM-based modem (LTE/GSM/HSPA) with your CradlePoint router, you may need to configure the APN before it will properly connect to your carrier.
Wireless carriers offer several APNs, so check with your carrier to confirm the appropriate one to use. Some examples include:
AT&T: "broadband"
T-Mobile: "epc.tmobile.com"
Rogers LTE: "lteinternet.apn"
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Bell: "inet.bell.ca"
TELUS: "isp.telus.com"
You can either leave this on the Default setting or select Manual and input a specific APN.
If your specific modem or SIM already has APNs programmed into it, you should leave this on the Default setting. After finishing this Wizard go to Internet → Connection
Manager, select your modem, and edit the settings. The SIM PIN/APN tab has more available settings than are provided here.
Modem Authentication
Some modems require a username and password to be entered to authenticate with a carrier. Do not fill in these fields unless you are sure your modem needs authentication.
Authentication Protocol – Set this only if your service provider requires a specific protocol and the Auto option chooses the wrong one. Select from:
Auto
Pap
Chap
Username
Password
Configuring Failure Check
It is possible for a WAN interface to go down without the router recognizing the failure. (For example: the carrier for a cellular modem goes dormant, or your Ethernet
connection is properly attached to a modem but the modem becomes disconnected from its Internet source.) Enable Failure Check to ensure that you can get out to the
Internet via your primary WAN connection. This option is disabled by default because it may use data unnecessarily. Use this in combination with failover. For cellular modems,
use this in combination with Aggressive Reset (Internet → Connection Manager under Modem Settings in the interface/rule editor).
Idle Check Interval: Set the number of seconds the router will wait between checks to see if the WAN is still available. (Default: 30 seconds. Range: 10-3600 seconds.)
Monitor while connected: Select from the dropdown menu. (Default: Off.)
Active Ping: A ping request will be sent to the Ping Target. If no data is received, the ping request will be retried 4 times at 5-second intervals. If still no data is
received, the device will be disconnected and failover will occur. When “Active Ping” is selected, the next line gives an estimate of data usage in this form: “Active
Ping could use as much as 9.3 MB of data per month.” This amount depends on the Idle Check Interval.
Off: Once the link is established the router takes no action to verify that it is still up.
Ping IP Address: If you selected “Active Ping”, you will need to input an IP address that will respond to a ping request. This IP address must be an address that can be
reached through your WAN connection (modem/Ethernet). Some ISPs/Carriers block certain addresses, so choose an address that all of your WAN connections can use. For
best results, select an established public IP address. For example, you might ping Google Public DNS at 8.8.8.8 or Level 3 Communications at
4.2.2.2.
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Click NEXT.
Summary
Review the details and record your wireless network name, administrative password, and WPA password (or WEP key). Move your mouse over your WiFi password to reveal it.
Please record these settings for future access. You may need this information to configure other wireless devices.
NOTE: If you are currently using the device's WiFi network, reconnect to the network using the new wireless network name and security
password.
Click APPLY to save the settings and update them to your router.
IP Passthrough Setup
You can quickly enable IP passthrough with the IP Passthrough Setup Wizard available under Getting Started → IP Passthrough Setup. IP passthrough takes a 3G/4G
WAN data source (USB, ExpressCard, or CradlePoint business-grade modem) and passes the IP address through to Ethernet LAN.
Using this function requires many changes to your router configuration. The IP Passthrough Setup Wizard will automatically make these changes for you: simply read through
the wizard and select Enable IP Passthrough on the second page. For further configuration options, see Network Settings → WiFi / Local Networks.
Review the list of changes to ensure they are compatible with your router needs:
All Ethernet ports will be set to LAN (i.e. you cannot use Ethernet as an Internet source for your router).
All WAN devices will have Load Balance disabled and the highest priority device will be used.
All network groups except the primary network group will be removed.
All wireless interfaces will be removed from the primary network group. (It is possible to have a wireless interface associated with another network.)
All router-based VPN and GRE services will be disabled.
The Routing Mode will be set to IP Passthrough. (Network Settings → WiFi / Local Networks in the “Local Network Editor” under “IP Settings”)
The Subnet Selection Mode will be set to "Automatically Create Subnet" (Network Settings → WiFi / Local Networks in the “Local Network Editor” under “IP
Settings” – this shows once IP Passthrough is set as the Routing Mode). You have the option to override this and select Force 24 Subnet, which forces a subnet
of 255.255.255.0 and uses the first available address in the network as the gateway. This is for compatibility with equipment that may not handle modem addressing
schemes; this should not be used unless necessary.
Any Ethernet WAN connections should be disconnected before IP passthrough is enabled.
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Status
The Status section of the Administration Pages displays information about many different aspects of the router. The Status tab has the following dropdown menu items:
Client List
CP Secure Connect
Dashboard
GPS
GRE Tunnels
Hotspot Clients
Internet Connections
Routing
Statistics
System Logs
VPN Tunnels
WiPipe QoS
Client List
The Client List displays the specifications of each device connected to your router, including wireless and wired clients.
Wireless Clients
For each device using a wireless connection to your router, the following information is displayed: Hostname, IP, MAC, Connection, and Time Online.
Wired Clients
For each device using a wired connection to your router, the following information is displayed: Hostname, IP, and MAC.
Client List Fields
Hostname: The name by which each computer or device in a network is known.
IP: The “IP address,” or “Internet Protocol address,” specifies a location for each device.
MAC: This is the "MAC address", a factory-assigned identifier used to identify a specific attached computer or device.
Connection: Summary of the wireless connection. For example: 802.11n, 20 MHz, 130 Mbps, -26 dBm
802.11n: The transmission standard being used by the client. Possible values include 802.11a, 802.11b, 802.11g, and 802.11n. 802.11n is the newest and best
standard, but some older devices may not support it.
20 MHz: This is the channel width that defines the theoretical data rate (in megahertz) that the attached computer or device can send to or receive from the router.
The channel width is set in Network Settings → WiFi / Local Networks. Typically this will be 20 MHz, but 40 MHz is possible if the router is set to use two
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adjacent 20 MHz channels. A wider channel can mean better performance, but not if there is too much interference. Even if 40 MHz is set in the WiFi Channel Width,
the router may still fall back to 20 MHz if interference is found.
130 Mbps: The transmit rate (in megabits per second) currently used to transmit packets from the router to the client. This rate changes automatically to match
environmental conditions. Distance from the router, interference, etc can impact this value. Higher values indicate better performance. Devices can still function in the
network with as little as 1 Mbps.
−26 dBm: A relative measure of wireless signal quality (decibels relative to one milliwatt). This expresses theoretical best quality. The value is given as a negative
exponent: −20 is a very good value while −80 is relatively poor. Signal quality can be reduced by distance, by interference from other radio-frequency sources
(such as cordless telephones or neighboring wireless networks), and by obstacles between the router and the wireless device.
Time Online: Simply the amount of time the device has been connected to the router.
Kick: Click on this button to disconnect a client. This will remove all wireless access for a user. The access will be restored when the router is rebooted. To block a client
permanently use the Block MAC option or add the address to the MAC Filter under Network Settings → MAC Filter / Logging.
Block MAC: Click on this button add the MAC address to the list of blocked MAC addresses under Network Settings → MAC Filter / Logging. If the MAC Filter is set
to act as a whitelist, then the address will be removed from the list of allowed clients. Clients may remain visible in the Client List after being blocked, but traffic for that client is
blocked immediately. To restore access edit the list of MAC addresses under Network Settings → MAC Filter / Logging.
CP Secure Connect
View the status of configured CP Secure Connect tunnels.
To set up or edit a CP Secure Connect tunnel, go to Internet → VPN Tunnels.
NOTE: CP Secure Connect requires a feature license.
Dashboard
The Dashboard shows fundamental information about your router, divided into the following basic categories:
Router Information
Internet
Local Networks
WiFi Networks
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For more in-depth information and/or configuration options, click on the Detailed Info link beside the category title. For each category, this links to:
Router Information – System Settings → Administration
Internet – Internet → Connection Manager
Local Networks – Network Settings → WiFi / Local Networks
WiFi Networks – Network Settings → WiFi / Local Networks
After the initial setup of the router, every time you log in you will automatically be directed to this Dashboard. Also, you can click on the CradlePoint logo in the upper left-hand
corner to return to the Dashboard from any page.
Router Information
"Detailed Info" links to System Settings → Administration.
Product – Gives the product name
Serial – Device serial number
Firmware – Gives the number of the current firmware version
Build Date – Year-month-day-hours-minutes-seconds for the most recent firmware upgrade
MAC Address – The router’s unique identifier
CPU Usage – Expressed as a percentage
Up Time – Total time for current session
Clock – Current local date and time
To check for firmware upgrades, see: System Settings → System Software.
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Internet
“Detailed Info” links to Internet → Connection Manager.
State – Connected/Disconnected
Signal Strength – Expressed as a percentage (Signal Strength is not included if Ethernet is the WAN type)
WAN Type – Ethernet, Modem, or WiFi as WAN
Connection Type – Possibilities include: DHCP (for Ethernet), HSPA, LTE, WiMAX, etc.
Connected Time – The time the current Internet source (WAN) has been connected
IP Address
Gateway
DNS Servers
The IP address and gateway describe your active WAN source. For configuration options, see Internet → Connection Manager. For DNS server configuration options,
see: Network Settings → DNS.
Local Networks
“Detailed Info” links to Network Settings → WiFi / Local Networks.
Clients – The number of current clients
For each network, the following information is displayed:
Network Name: IP Address/Netmask
IPv6 Address – Displays if enabled
Route Mode – NAT (Network Address Translation), Standard (NAT-less), Hotspot, or Disabled
Access – Admin Access, LAN Isolation, UPnP (Universal Plug and Play), and/or DHCP
To configure a network, see: Network Settings → WiFi / Local Networks.
WiFi Networks
“Detailed Info” links to Network Settings → WiFi / Local Networks.
For each enabled WiFi radio (2.4 GHz and 5 GHz if available), the following information is displayed:
WiFi Radio: Channel – 1-11 for 2.4 GHz; 36, 40, 44, 48, 149, 153, 157, 161, or 165 for 5 GHz; Transmit Power (expressed as a percentage)
Channel Contention – Displayed as a bar graph by percentage (lower numbers are better; lower numbers mean that there are fewer competing signals)
For each WiFi network, the following information is displayed:
SSID – Service Set Identifier: an identifier or name for a wireless network
Security – WPA2/WPA1/WEP Personal/Enterprise or Open; Isolated Clients
Network – Admin Access, LAN Isolation, UPnP (Universal Plug and Play), and/or DHCP
To configure WiFi network settings, see: Network Settings → WiFi / Local Networks.
Router Alerts
On the right side of the Dashboard page is a brief set of “Router Alerts” that state basic information such as whether the router is running properly. This will inform you about
the availability of new firmware, for example.
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Router Alerts includes links to System Settings → System Software (for new firmware) and Internet → Connection Manager.
GPS
If GPS support is enabled and a modem capable of providing GPS coordinates is connected, this page will show a graphical view of your router's location. See the GPS
section in System Settings → Administration to enable GPS support.
GPS information is only displayed if 1) the modem supports GPS, 2) your carrier allows the GPS functionality, and 3) the modem has sufficient GPS signal strength. If no
information is displayed, check that both the modem and your carrier support GPS. If GPS is supported, make sure the modem is in an area where it can receive a signal
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from the GPS satellites.
GRE Tunnels
View the status of configured GRE Tunnels. To set up or edit a GRE tunnel, go to Internet → GRE Tunnels.
Included information:
Name
Status
Transmit (packets/bytes)
Receive (packets/bytes)
MTU
Hotspot Clients
View the status of the clients that have logged in through the Hotspot/Captive Portal. View:
Hostname
IP address
MAC address
Data Usage (both IN and OUT)
Time Online
You may revoke a client's access to the Internet by clicking the 'Revoke' button.
Internet Connections
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The Internet Connections submenu option provides a list of attached WAN devices used as the Internet source for the router.
Select one of these devices to see detailed information about that particular device. Possible devices include:
Ethernet
3G/4G modem
WiFi as WAN
The information displayed varies greatly depending on the technology, especially for 3G/4G modems. CradlePoint passes on the information provided by the modems, which is
specific to the carrier (e.g. Verizon) and technology (e.g. LTE).
Ethernet example:
3G/4G modem example:
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WiFi as WAN example:
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Routing
System Routes displays routes associated with networks connected to the router as well as routes learned from routing protocols (such as RIP or BGP).
Static Routes displays user-specified routes configured in Network Settings → Routing.
There are also tables displaying information for GRE Routes, VPN Routes, and NEMO Routes. Configure the settings for these routes under the Internet tab.
Statistics
The Statistics submenu option displays basic traffic statistics.
Wireless Statistics: View the signal strength and other wireless modem information. The wireless device’s signal strength will only be displayed as long as it supports “Live
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Diagnostics.” Sample rate and size can be adjusted from the dropdown boxes.
Data Usage: A measure of the amount of information that is currently being sent or received through the network. Sample rate and size can be adjusted from the dropdown
boxes.
Failover/Failback/Load Balance: An easy way to view current connective states of the devices plugged into the router as compared to the past. Sample rate and size
can be adjusted from the dropdown boxes.
System Logs
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The router automatically logs (records) events of possible interest in its internal memory. If there is not enough internal memory for all events, logs of older events are deleted,
but logs of the latest events are retained. The log options allow you to filter the router logs so you can easily find relevant messages. This router also has external Syslog
Server support so you can send the log files to a computer on your network that is running a Syslog utility.
Auto Update: The logs automatically refresh whenever the router creates a new message.
Update: Click to check for new router messages.
Clear Log: Clear the log file.
Save Log: This will open a dialog in your browser that will allow you to save the router's log to your computer.
Search: Enter keywords to find specific events.
Level: Select/Deselect from the following levels to filter messages by priority.
Critical
Error
Warning
Info
NOTE: The logs are erased whenever the router is rebooted or loses power.
VPN Tunnels
View the status of configured VPN tunnels. Included information:
Name
Connections
Status
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Protocols
Transferred
Direction
Time Online
Control
To set up or edit a VPN tunnel, go to Internet → VPN Tunnels.
WiPipe QoS
View the breakdown of packets and bytes sent and received associated with each WiPipe QoS rule.
To set up or edit a WiPipe QoS rule, go to Network Settings → WiPipe QoS.
Network Settings
The Network Settings section of the Administration Pages provides access to tools for controlling the LAN (Local Area Networks). The Network Settings tab has the following
dropdown menu items:
Content Filtering
DHCP Server
DNS
Firewall
MAC Filter / Logging
Routing
Routing Protocols
Threat Management
WiFi / Local Networks
WiPipe QoS
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Content Filtering
You have two main options for filtering content for local networks.
1. WebFilter Rules: Create a list of websites that will be either disallowed or allowed. Customize the filter settings for each network and/or each MAC address. (These
rules will not block HTTPS websites.)
2. Cloud Based Filtering/Security: Allows several options for filtering and security using third-party services:
Umbrella by OpenDNS
Zscaler
Network WebFilter Rules
Network WebFilter Rules allow you to control access from your network to external domains or websites. Rules are assigned to a specific LAN network (or all networks).
The highest priority rule will have precedence when there is a conflict. Addresses can be added by URL/Domain name or by IP address.
Exceptions to existing rules can be created by adding another rule with higher priority. For example, if access to espn.go.com is desired but go.com is blocked with a priority
of 50, the addition of an “Allow” rule for espn.go.com with a priority of 51 or greater will allow access.
When creating rules keep in mind that some sites use multiple domains, so each domain may need a rule added to produce the desired behavior.
NOTE: Websites that use HTTPS will not be blocked by these rules. You will need to use OpenDNS to block HTTPS websites.
Click Add or Edit to open the Filter Rule Editor.
Assigned Network: Select either “All Networks” or one of your LAN networks from the dropdown list.
Domain/URL/IP: Enter the Domain Name or URL (address) of the website you wish to control access for, e.g. www.google.com. To make sure the full domain is
blocked, enter the most inclusive domain (e.g. google.com will effectively block www.google.com as well as maps.google.com and images.google.com). Alternatively
you can use an IP address, e.g. 8.8.8.8, or address range written in CIDR notation, e.g. 8.8.8.0/24.
Filter Action: Select Block or Allow.
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Rule Priority: Higher number rules overrule lower number rules.
Enabled: A rule can be enabled or disabled by selecting or deselecting the checkbox.
Click Submit to save your rule changes.
Default Network Filter Settings
Use Default Network Filter Settings together with Network WebFilter Rules to control website access. All of your networks are set to allow website access by
default. Select a network and click Edit to change the default filter settings.
Default Action: Select from the following dropdown options:
Allow Access (default)
Block Access
When a network is set to Allow Access, it will allow access to sites not specifically blocked in the WebFilter Rules.
When a network is set to Block Access, it will block access to sites not specifically allowed in the WebFilter Rules.
Filter URLs by IP Address: (Default: No) Changing this option to “Yes” will cause the router to perform a DNS lookup on URL entries, and the IP addresses will be
appended to the appropriate block/allow list. This can have the side effect of being very strict; sites that are hosted across many domains may need every domain added to
the list for full functionality.
MAC Address WebFilter Rules
MAC Address WebFilter Rules allow you to control access from a specific MAC address to external domains or websites.
The settings for the MAC Address WebFilter Rules section match those for the Network WebFilter Rules, except that you must assign a MAC address instead of a
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network to each rule.
See the Network WebFilter Rules section (above) for more configuration details.
MAC Address WebFilter Defaults
Use MAC Address WebFilter Defaults together with MAC Address WebFilter Rules to control website access for specific MAC addresses. By default, each MAC
address is allowed website access. Click Add/Edit to change this setting for a MAC address.
Input the MAC address and default action you would like to apply to that MAC address.
Default Action: Select from the following dropdown options:
Allow Access (default)
Block Access
When a network is set to Allow Access, it will allow access to sites not specifically blocked in the WebFilter Rules.
When a network is set to Block Access, it will block access to sites not specifically allowed in the WebFilter Rules.
Cloud Based Filtering/Security
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Select a third-party Cloud Provider from the dropdown list.
Umbrella by OpenDNS
Zscaler
Umbrella by OpenDNS
Umbrella by OpenDNS is a cloud-based web filtering and security solution that protects you online by filtering websites. Go to http://www.opendns.com/business-security/ for
information about Umbrella.
Enter your Umbrella account information in order to use these content filtering settings.
Force All DNS Requests To Router: Enabling this will redirect all DNS requests from LAN clients to the router's DNS server. This will allow the router even more control
over IP Addresses even when the client might have their own DNS servers statically set.
OpenDNS ISP Filter Bypass Algorithm: It is possible that your Internet Service Provider (ISP) uses the port that OpenDNS is configured to access, port 53, which will
prevent OpenDNS filtering. If OpenDNS does not appear to be working correctly, enabling this will attempt to bypass those ports when using an OpenDNS content filtering level.
Zscaler
Zscaler is a cloud based web filtering and security provider that offers several plan options. Depending on your Zscaler implementation, this could include:
Global Cloud Platform
Real-Time Reporting
Behavioral Analysis
URL Filtering
Advanced Threat Protection
Inline Anti-Virus & Anti-Spyware
Web 2.0 Control
Data Loss Prevention
Bandwidth Management
Web Access Control
And more…
NOTE: Zscaler requires a feature license. Go to System Settings → Feature Licenses to enable this feature.
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Enter your Zscaler account information to enable these settings. Input local network information (Network Address and Netmask) to assign your Zscaler implementation to one
or more local network(s).
DHCP Server
DHCP stands for Dynamic Host Configuration Protocol. The built-in DHCP server automatically assigns IP addresses to the computers and other devices on each local area
network (LAN). In this section you can view a list of assigned IP addresses and reserve IP addresses for particular devices.
Active Leases: A list of devices that have been provided DHCP leases. The DHCP server automatically assigns these leases. This list will not include any devices that have
static IP addresses on the network. Select a device and click Reserve to add the device and its IP address to the list of Reservations.
Reservations: This is a list of devices with reserved IP addresses. This reservation is almost the same as when a device has a static IP address except that the device must
still request an IP address from the router. The router will provide the device the same IP address every time. DHCP reservations are helpful for server computers on the local
network that are hosting applications such as Web and FTP. Servers on your network should either use a static IP address or a reservation.
While you have the option to manually input the information to reserve an IP address (Hostname, Hardware Addr, IP Addr), it is much simpler to select a device under the
Active Leases section and click “Reserve.” The selected device’s information will automatically be added under Reservations.
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DNS
DNS, or Domain Name System, is a naming system that translates between domain names (www.cradlepoint.com, for example) and Internet IP addresses (206.207.82.197).
A DNS server acts as an Internet phone book, translating between names that make sense to people and the more complex numerical identifiers. The DNS page for the
device has these distinct functions:
DNS Settings: By default your router is set to automatically acquire DNS servers through your Internet provider (Automatic). DNS Settings allows you to specify DNS
servers of your choosing instead (Static).
Dynamic DNS Configuration: Allows you to host a server (Web, FTP, etc.) using a domain name that you have purchased (www.example.com) with your
dynamically assigned IP address.
Known Hosts Configuration: Allows you to map a name (printer, scanner, laptop, etc.) to an IP address of a device on the network.
DNS Settings
You have the option to choose specific DNS servers for your network instead of using the DNS servers assigned by your Internet provider. The default DNS servers are usually
adequate. You may want to assign DNS servers if the default DNS servers are performing poorly, if you want WiFi clients to access DNS servers that you use for customized
addressing, or if you have a local DNS server on your network.
Automatic Config: Automatic or Static (default: Automatic). Switching to “Static” enables you to set specific DNS servers in the Primary DNS and Secondary DNS
fields.
Primary DNS and Secondary DNS: If you choose to specify your DNS servers, then enter the IP addresses of the servers you want as your primary and secondary DNS
servers in these fields. The DNS server settings will be pre-populated with public DNS server IP addresses. You can override the IP address with any other DNS server IP
address of your choice. For example, Google Public DNS servers have the IP addresses 8.8.8.8 and 8.8.4.4 while 4.2.2.2 and 4.2.2.3 are servers from Level 3
Communications.
Force All DNS Requests To Router: Enabling this will redirect all DNS requests from LAN clients to the router's DNS server. This will allow the router even more control
over IP addresses even when clients have their own DNS servers statically set.
Dynamic DNS Configuration
The Dynamic DNS feature allows you to host a server (Web, FTP, etc.) using a domain name that you have purchased (www.yourname.com) with your dynamically assigned IP
address. Most broadband Internet Service Providers assign dynamic (changing) IP addresses. When you use a Dynamic DNS service provider, you can enter your host name
to connect to your server, no matter what your IP address is.
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Enable Dynamic DNS: Enable this option only if you have purchased your own domain name and registered with a Dynamic DNS service provider.
Server Type. Select a dynamic DNS service provider from the dropdown list:
DynDNS
DNS-O-Matic
ChangeIP
NO-IP
Custom Server (DynDNS clone)
Custom Server Address. Only available if you select Custom Server from the Server Address dropdown list. Enter your custom DynDNS clone server address
here. For example: www.mydyndns.org.
Use HTTPS: Use the more secure HTTPS protocol. This is recommended, but could be disabled if not compatible with the server.
Host name: Enter your host name, fully qualified. For example: myhost.mydomain.net.
User name: Enter the user name or key provided by the dynamic DNS service provider. If the dynamic DNS provider supplies only a key, enter that key for both the
User name and Password fields.
Password: Enter the password or key provided by the dynamic DNS service provider.
Advanced Dynamic DNS Settings
Update period (hours): (Default: 576) The time between periodic updates to the dynamic DNS, if your dynamic IP address has not changed. The timeout period is entered
in hours so valid values are from 1 to 8760.
Override External IP: The external IP is usually configured automatically during connection. However, in situations where the unit is within a private network behind a firewall
or router, the network's external IP address will have to be manually configured in this field.
You may find out what your external IP address is by going to http://myip.dnsomatic.com/ in a web browser.
Known Hosts Configuration
The Known Hosts Configuration feature allows you to map a name (printer, scanner, laptop, etc.) to an IP address of a device on the network. This assigns a new hostname
that can be used to conveniently identify a device within the network, such as an office printer.
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Click Add to name a device in your network.
Fill in the following fields:
Hostname: Choose a name that is meaningful to you. No spaces are allowed in this field.
IP address: The address of the device within your network.
EXAMPLE: a personal laptop with IP address 192.168.0.164 could be assigned the name “MyLaptop”.
Since the assigned name is mapped to an IP address, the device’s IP address should not change. To ensure that the device keeps the same IP address, go to Network
Settings → DHCP Server and reserve the IP address for the device by selecting the device in the Active Leases list and clicking “Reserve”.
Firewall
The router automatically provides a firewall. Unless you configure the router to the contrary, the router does not respond to unsolicited incoming requests on any port, thereby
making your LAN invisible to cyber attackers.
However, some network applications cannot run with a tight firewall. Those applications need to selectively open ports in the firewall to function correctly. The options on this
page control ways of opening the firewall to address the needs of specific types of applications.
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Select from the following tabs to edit your firewall configuration:
Port Forwarding Rules
Port Proxying Rules
Network Prefix Translation
DMZ (DeMilitarized Zone)
Remote Admin. Access
Application Gateways
Firewall Options
Zone Firewall
Port Forwarding Rules
A port forwarding rule allows traffic from the Internet to reach a computer on the inside of your network. For example, a port forwarding rule might be used to run a Web
server.
NOTE: Exercise caution when adding new rules as they impact the security of your network.
Click Add to create a new port forwarding rule, or select an existing rule and click Edit.
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Add/Edit Port Forwarding Rule
Name: Name your rule.
Enabled: Toggle whether your rule is enabled. Selected by default.
Use Port Range: Changes the selection options to allow you to input a range of ports (if desired).
Internet Port(s): The port number(s) as you want it defined on the Internet. Typically these will be the same as the local port numbers, but they do not have to be.
These numbers will be mapped to the local port numbers.
Local Computer: Select the IP address of an attached device from the dropdown menu, or manually input the IP address of a device.
Local Port(s): The port number(s) that corresponds to the service (Web server, FTP, etc) on a local computer or device. For example, you might input “80” in the
Local Port(s) field to open a port for a Web server on a computer within your network. The Internet Port(s) field could then also be 80, or you could choose
another port number that will be used across the Internet to access your Web server. If you choose a number other than 80 for the Internet Port, connections to that
number will be mapped to 80 – and therefore the Web server – within your network.
Protocol: Select from the following options in the dropdown menu:
TCP
UDP
TCP & UDP
Click Submit to save your completed port forwarding rule.
Port Proxying Rules
A port proxy rule allows traffic from the local LAN to be redirected to a specific computer/IP address on the Internet.
Click Add to create a new port proxying rule, or select an existing rule and click Edit.
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Add/Edit Port Proxying Rule
Name: Name your rule.
Enabled: Toggle whether your rule is enabled. Selected by default.
Use Port Range: Check this box to create a rule which proxies a contiguous range of ports instead of a single port. The remote port(s) will require the same
number of contiguous ports.
Local Port(s): Specify the IP port(s) on the LAN to proxy to a remote computer.
Remote Computer: Specify the remote computer to receive proxied traffic.
Remote Port(s): Specify the IP port (first if a range) on the remote computer to receive proxy traffic.
Protocol: Select the IP protocol traffic to proxy from the following options in the dropdown menu:
TCP
UDP
TCP & UDP
Click Submit to save your completed port proxying rule.
Network Prefix Translation
Network Prefix Translation is used in IPv6 networks to translate one IPv6 prefix to another. IPv6 prefix translation is an experimental specification (RFC 6296) trying to achieve
address independence similar to NAT in IPv4. Unlike NAT, however, NPT is stateless and preserves the IPv6 principle that each device has a routable public address. But it still
breaks any protocol embedding IPv6 addresses (e.g. IPsec) and is generally not recommended for use by the IETF. NPT can help to keep internal network ranges consistent
across various IPv6 providers, but it cannot be used effectively in all situations.
The primary purpose for CradlePoint’s NPT implementation is for failover/failback and load balancing setups. LAN clients can potentially retain the original IPv6 lease information
and may experience a more seamless transition when WAN connectivity changes than if not utilizing NPT.
Mode:
None – No translation is performed
Load Balance Only – (Default) Only translate networks when actively load balancing
First – Use the first IPv6 prefix found
Static – Always use a static IPv6 translation (input the prefix here)
Transitioning from short prefix to a longer prefix (such as from /48 to /64) is not without problems, as some of the LANs may lose IPv6 connectivity.
DMZ (DeMilitarized Zone)
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A DMZ host is effectively not firewalled in the sense that any computer on the Internet may attempt to remotely access network services at the DMZ IP address. Typical uses
involve running a public Web server or sharing files.
Input the IP Address of a single device in your network to create a DeMilitarized Zone for that device. To ensure that the IP address of the selected device remains
consistent, go to the “Reservations” section under Network Settings → DHCP Server and reserve the IP address for the device.
Use caution when enabling the DMZ feature, as it can threaten the security of your network. Only use DMZ as a last resort.
Remote Admin. Access
Enable Remote Administration Access Control: Selecting this option allows you to make remote administration tools available to only the specified IP addresses.
Access from all other IP addresses will be blocked. This option only filters IP addresses: you must enable Remote Management separately (System Settings →
Administration).
The services affected by this include remote HTTP, HTTPS, SNMP, and SSH configuration tools. This does not impact LAN-based administration, i.e., devices within your
network still have administration access. The individual remote administration services can be enabled under System Settings → Administration: select the Remote
Management tab.
Add/Edit Allowed Remote Access Addresses
IP Address: The IP address that will be allowed to access administrative services through the WAN.
Netmask (Optional): The netmask allows you to specify what IP address sets will be allowed access. If this field is left empty a netmask of 255.255.255.255 is used,
which means that only the single specified IP address has remote administration access.
Application Gateways
Enabling an application gateway makes pinholes through the firewall. This may be required for some applications to function, or for an application to improve functionality or
add features.
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Exercise caution in enabling application gateways as they impact the security of your network.
Enable any of the following types of application gateways:
PPTP: For virtual private network access using Point-to-Point Tunneling Protocol. This is enabled by default.
SIP: For VoIP (voice over IP) using Session Initiation Protocol.
TFTP: Enables file transfer using Trivial File Transfer Protocol.
FTP: To allow normal mode when using File Transfer Protocol. This is not needed for passive mode. This is enabled by default.
IRC: For Direct Client to Client (DCC) transfer when using Internet Relay Chat. You may wish to forward TCP port 113 for incoming identd (RFC 1413) requests.
Firewall Options
Anti-Spoof: Anti-Spoof checks help protect against malicious users faking the source address in packets they transmit in order to either hide themselves or to impersonate
someone else. Once the user has spoofed their address they can launch a network attack without revealing the true source of the attack or attempt to gain access to network
services that are restricted to certain addresses.
Log Web Access: Enable this option to create a syslog record of web (IP port 80) access. Each entry will contain the IP address of the server and the client. Note that this
may create a lot of log entries, especially on a busy network. Sending the system log to a syslog server is recommended.
To view the logs, go to Status → System Logs. For configuration options, including syslog server setup, go to System Settings → Administration and select the
System Logging tab.
Zone Firewall
A zone is a group of network interfaces. By default, all interfaces within a zone are allowed to initialize network communication with each other, but any network traffic
initialized outside of a zone to the interfaces within the zone is denied. Forwardings are used to allow traffic to traverse zones. Filter Policies are used to define how traffic
passing through a zone forwarding is filtered. Zones can be added, edited, or removed (except for the All and Router zone).
Zones
Create, edit, and remove zones (i.e., groups of network interfaces). Once you have defined zones, add rules to the Filter Policies and Forwardings sections to define
what traffic is allowed between zones.
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The All zone is a special zone used to support legacy firewall configurations. This zone cannot be removed and is reserved for forward-migration of IP Filter Rules
from previous firmware versions. The All zone matches any traffic handled by the router. User defined zones are preferred.
The Router zone is a special zone used to filter traffic initialized from the router (e.g., Enterprise Cloud Manager connection) or destined to the router (e.g., SNMP)
as part of a router services setup. (Set up This zone cannot be removed and can only be altered by router services.
Click Add to create a new zone.
Choose a Name meaningful to you and then click on the Add button to reveal options for attaching interfaces (WAN, LAN, or GRE) to this zone.
LAN and GRE Interfaces
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Attach LAN and GRE interfaces to a zone by selecting the Config Name for those interfaces. For LANs, these names are defined in Network Settings → WiFi / Local
Networks; for GRE tunnels, these names are defined in Internet → GRE Tunnels.
Sample zone interface assignments: LAN & GRE
LAN
Config Name
is
Primary LAN
LAN
Config Name
isn't
Guest LAN
GRE
Config Name
is
office_tunnel
The third field defaults to “is,” but you can also select “is not,” “starts with,” “contains,” or “ends with” to define the zone.
WAN Interfaces
Attaching WAN interfaces to a zone includes many more options. Select “WAN” in the first field, and then select from each of the following fields to create a statement that
defines which WAN interfaces to attach to this zone.
Field 2: Choose one of the following:
Port – Select by the physical port on the router (e.g., "Modem 1").
Manufacturer – Select by the modem manufacturer (e.g., "CradlePoint Inc.").
Model – Select according to the specific model of modem.
Type – Select by type of Internet source (Ethernet, LTE, Modem, Wireless as WAN, WiMAX).
Serial Number – Select a 3G or LTE modem by the serial number.
MAC Address – Select from a dropdown list of attached devices.
Unique ID – Select by ID. This is generated by the router and displayed when the device is connected to the router.
Field 3: Select “is,” “is not,” “starts with,” “contains,” or “ends with” to create your condition.
Field 4: If the desired values are available, select from the dropdown list. You may need to manually input the value.
Sample zone interface assignments: WAN
WAN
Type
is
Ethernet
WAN
Port
isn't
Modem 1
Filter Policies
A Filter Policy is a one-way filter applied to initialized network traffic flowing from one zone to another. A Filter Policy needs to be assigned to a Forwarding for it to take effect.
Filter Policies can either be Added, Edited, Removed, or Cloned. Cloning a Policy will copy the entire policy. The name of the cloned policy will include the name plus “Clone”.
Default Allow All is a preconfigured policy to allow all traffic initialized from one zone to flow to another zone. The state of the connection is tracked to allow
responses to traverse the zones back to the source. LAN to WAN forwardings use this policy by default. The policy can be removed or altered to filter the traffic flow.
Default Deny All is a preconfigured policy to deny all traffic initialized from one zone to be blocked to another zone. WAN to LAN forwardings use this policy by
default. The policy can be removed or altered to filter the traffic flow.
Click Add to create a new filter policy, or select an existing policy and click Edit to open the filter policy editor.
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Name: Create a name meaningful to you.
Default Action: Choose either Allow or Deny. This is the action taken by the firewall if none of the filter policy rules match the traffic being filtered.
Click Add to create a new rule for this filter policy.
Rule Editor
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Log: When checked each packet matching this filter rule will be logged in the System Logs.
Action: “Allow” or “Deny”.
Protocol: Any, ICMPv4, TCP, UDP, GRE, ESP, ICMPv6, or SCTP.
IP Version: Any, IPv4, or IPv6.
IP Source / IP Destination
IP Negation: Match on any IP address that is NOT in the specified IP network range.
Network IP: Optional field to specify a matching network IP address for this rule to match against.
Netmask: Use this to define a subnet size this rule will match against.
Port Negation: Match on any port that is NOT in the specified port range.
Port(s): Use for a single port or a range of ports. Fill in the left side for a single port.
Use Network IP, Netmask, and Port(s) to specify the ports and addresses for which the rule applies. You can specify a range of ports or a single port. Similarly, the
netmask can be used to define either a range of addresses (i.e. 255.255.255.0) or a single address (255.255.255.255).
If you leave these values blank, then all IP addresses and ports will be included. IP Source and IP Destination options can be used to differentiate between the directions
that packets go. You could permit packets to come from particular IP addresses but then not allow packets to return to those addresses.
Forwardings
Forwardings define how Filter Policies affect traffic flowing between zones in one direction. Simply select the Source Zone, Destination Zone, and Filter Policy to define a
Forwarding. Forwardings can either be Added, Edited, Removed, or Toggled. Toggling a Forwarding will either enable or disable the Forwarding.
Click Add to create a new Forwarding, or select an existing Forwarding and click Edit to open the Forwardings editor.
Enabled: Selected by default. Click to deselect.
Source Zone: Select from the dropdown list of your defined zones.
Destination Zone: Select from the dropdown list of your defined zones.
Filter Policy: Select from the dropdown list of your filter policies.
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MAC Filter / Logging
A MAC (Media Access Control) address is a unique identifier for a computer or other device. This page allows you to manage clients by MAC address. You can filter clients by
MAC addresses and/or keep a log of devices connected to your router.
Filter Configuration
The MAC Filter allows you to create a list of devices that have either exclusive access (whitelist) or no access (blacklist) to your local network.
Enabled: Click to allow MAC Filter options.
Whitelist: Select either “Whitelist” or “Blacklist” from a dropdown menu. In "Whitelist" mode, the router will restrict LAN access to all computers except those contained in
the "MAC Filter List" panel. In “Blacklist” mode, listed devices are completely blocked from local network access.
MAC Filter List (Whitelist or Blacklist): Add devices to either your whitelist or blacklist simply by inputting each device’s MAC address.
NOTE: Use caution when using the MAC Filter to avoid accidentally blocking yourself from accessing the router.
MAC Logging Configuration
Enable MAC Logging: Enabling MAC Logging will cause the router to log MAC addresses that are connected to the router. MAC addresses that you do not want to have
logged (addresses that you expect to be connected) should be added to the “Ignored MAC Addresses” list.
You can configure the router to send an alert if a connected device has a MAC address that the router doesn’t recognize. Go to System Settings → Device Alerts to set
up these email alerts.
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Ignored MAC Addresses: This is the list of MAC addresses that will not produce an alert or a log entry when they are connected to the router. These should be MAC
addresses that you expect to be connected to the router. To add MAC addresses to this list, simply select devices shown in the MAC Address Log and click “Ignore.” You can
also add addresses manually.
MAC Address Log: This shows the last 64 MAC addresses that have connected to the router, as well as which interface was used to connect. The time/date that is logged
is the time of the first connection. The page may need to be refreshed to show the most recent log entries.
Double-clicking on entries from this list will add them to the Ignored MAC Addresses list.
Routing
Add a new static route to the IP routing table or edit/remove an existing route.
Static routes are used in networks with more than one layer, such as when there is a network within a network so that packet destinations are hidden behind an additional
router. Adding a static route is a way of telling the router about an additional step that packets will need to take to reach their destination.
Click Add to create a new static route.
IP Version: Select IPv4 or IPv6. Depending on your selection, you have different options for defining the address range.
IP/Network Address or IPv6 Address: The IP address of the target network or host. The IPv6 address field includes CIDR notation to declare a range of addresses.
Netmask: The Netmask, along with the IPv4 address, defines the network the computer belongs to and which other IP addresses the computer can see in the same LAN. An
IP address of 192.168.0.1 along with a Netmask of 255.255.255.0 defines a network with 256 available IP addresses from 192.168.0.0 to 192.168.0.255.
NOTE: 255.255.255.255 is used to signify only the host that was entered in the IP/Network Address field.
Gateway or IPv6 Gateway: Specifies the next hop to be taken if this route is used. A gateway of 0.0.0.0 implies there is no next hop, and the IP address matched is
directly connected to the router on the interface specified: LAN or WAN.
Device: Select the network interface from the dropdown menu (e.g. ethernet-wan). You can use this instead of defining the IP address, especially in cases when the IP
address is changing.
Metric: Set the numerical priority of the route. Lower numbers have higher priority.
Allow Network Access: (Default: Deselected.) Some static routes will need an IP Filter Rule via the Firewall to allow packets through the route without being blocked.
Selecting this option automatically creates this IP Filter Rule. If the IP/Network Address falls outside the LAN IP range, you probably need to select this option.
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Distribute: Allow this static route to be distributed via a routing protocol (Network Settings → Routing Protocols).
Routing Protocols
NOTE: Routing Protocols require a feature license. Go to System Settings → Feature Licenses to enable these features.
A routing protocol is a protocol that specifies how routers communicate with each other, disseminating information that enables them to select routes between any two nodes
on a computer network. Routing algorithms choose the route. Each router has a prior knowledge only of networks attached to it directly. A routing protocol shares this
information first among immediate neighbors, and then throughout the network. This way, routers gain knowledge of the topology of the network.
Choose from the following tabs to configure routing protocols:
BGP Routing
OSPF Routing
RIP Routing
RIPNG Routing
Route Maps and Filters
BGP Routing
The latest version of BGP (Border Gateway Protocol) is version 4. BGP-4 is one of the Exterior Gateway Protocols and de facto standard of Inter Domain routing protocol.
BGP-4 is described in RFC1771, A Border Gateway Protocol 4 (BGP-4). BGP is a distance vector routing protocol, and the AS-Path framework provides distance vector
metric and loop detection to BGP. RFC1930.
BGP Editor
Name: Unique name of the policy.
ASN: The AS (Autonomous System) number is one of the essential elements of BGP.
Router-ID: This sets the router-ID of the BGP process. The router-ID may be an IP address of the router, but need not be – it can be any arbitrary 32-bit
number. However it MUST be unique within the entire BGP domain to the BGP speaker: bad things will happen if multiple BGP speakers are configured with the
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same router-ID.
Enabled: Click to enable/disable the policy. (Default: enabled.)
Networks Associated with ASN or IPv6 Networks Associated with ASN: To configure a BGP router, you need an AS number. An AS number is an identification of
autonomous system. BGP protocol uses the AS number for detecting whether the BGP connection is internal one or external one. Use the IPv4 address and netmask or IPv6
address with a CIDR notation prefix length to define the address range.
Neighbor Options or IPv6 Neighbor Options: Creates a new neighbor identified by remote ASN and IP address.
Redistribute Routes: Redistribute routes of the specified protocol or kind into BGP, with the metric type and metric set if specified, filtering the routes using the given route
map if specified. Redistributed routes may also be filtered with distribute lists.
Type: The type is the source of the route. Select from: Main, Connected, Static, RIP, and OSPF.
Metric: Numerical priority of the route.
Route Map: Route maps provide a means to filter and/or apply actions to routes, allowing policies to be applied to routes.
OSPF Routing
OSPF (Open Shortest Path First) version 2 is a routing protocol described in RFC2328, OSPF Version 2. OSPF is an IGP (Interior Gateway Protocol). Compared with RIP,
OSPF can provide more scalable network support and faster convergence times. OSPF is widely used in large networks such as ISP (Internet Service Provider) backbone and
enterprise networks.
OSPF Areas
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Area: Areas are identified by an ID.
Default Cost: Set the cost of default-summary LSAs announced to stubby areas.
Stub Area: Configure area to be stub area.
No-Summary: Prevents ABR from injecting inter-area summaries into the specified stub area
OSPF Editor
Router ID: This sets the router-ID of the OSPF process. The router-ID may be an IP address of the router, but need not be – it can be any arbitrary 32-bit
number. However it MUST be unique within the entire OSPF domain to the OSPF speaker – bad things will happen if multiple OSPF speakers are configured with the
same router-ID.
Authentication Key: Set OSPF authentication key to a simple password. After setting authentication key, all OSPF packets are authenticated. The authentication
key has a maximum length of eight characters.
Enabled: Click to enable/disable the policy. (Default: enabled.)
Network Areas: Areas are identified by an ID number. Use the IP address and netmask fields to associate a network with this policy.
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Redistribute Routes: Redistribute routes of the specified protocol or kind into BGP, with the metric type and metric set (if specified), filtering the routes using the given route
map (if specified). Redistributed routes may also be filtered with distribute lists.
Type: The type is the source of the route. Select from: Main, Connected, Static, RIP, OSPF.
Metric: Numerical priority of the route.
Route Map: Route maps provide a means to filter and/or apply actions to routes, allowing policies to be applied to routes.
RIP Routing
RIP (Routing Information Protocol) is a widely deployed interior gateway protocol. RIP is a distance-vector protocol based on the Bellman-Ford algorithms. As a distancevector protocol, RIP sends updates from one router to its neighbors periodically, allowing the convergence to a known topology. In each update, the distance to any given
network will be broadcast to its neighboring router. The router supports RIP version 2 as described in RFC2453 and RIP version 1 as described in RFC1058.
RIP Editor
Name: Unique name of the policy.
Metric: RIP metric is a value for distance for the network. Usually RIP increments the metric when the network information is received. The metric for redistributed
routes is set to 1.
Protocol Version: RIP can be configured to send either Version 1 or Version 2 packets. The default is to send RIPv2 while accepting both RIPv1 and RIPv2 (and
replying with packets of the appropriate version for REQUESTS / triggered updates).
Password: RIPv2 allows packets to be authenticated via either an insecure plain text password, included with the packet, or a more secure MD5 based HMAC
(keyed-Hashing for Message AuthentiCation). RIPv1 cannot be authenticated at all, so when authentication is configured RIP will discard routing updates received via
RIPv1 packets.
Plain text password: Select to use a plain text password instead of an MD5 HMAC. A plain text password is insecure!
Enabled: Click to enable/disable the policy. (Default: enabled.)
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Networks: Set the RIP-enabled interfaces by network. RIP is enabled on the interfaces that have addresses within the network range.
Neighbors: When a neighbor doesn't understand multicast, this command is used to specify neighbors. In some cases, not all routers will be able to understand multicasting,
where packets are sent to a network or a group of addresses. In a situation where a neighbor cannot process multicast packets, it is necessary to establish a direct link
between routers. The neighbor command allows the network administrator to specify a router as a RIP neighbor. The no neighbor a.b.c.d command will disable the RIP
neighbor. Assign a neighbor by inputting an IP address.
Redistribute Routes: Redistribute routes of the specified protocol or kind into RIP, with the metric type and metric set (if specified), filtering the routes using the given route
map (if specified). Redistributed routes may also be filtered with distribute lists.
Type: The type is the source of the route. Select from: Main, Connected, Static, OSPF, BGP.
Metric: RIP metric is a value for distance for the network. Usually RIP increments the metric when the network information is received. The metric for redistributed
routes is set to 1.
Route Map: Route maps provide a means to filter and/or apply actions to routes, allowing policies to be applied to routes.
RIPNG Routing
RIPng (RIP next generation) extends RIPv2 to support IPv6. See RIPng on Wikipedia and RFC 2080 for details.
RIPNG Editor
Name: Unique name of the policy.
Metric: RIPng metric is a value for distance for the network. Usually the RIP service increments the metric when the network information is received. The metric for
redistributed routes is set to 1.
Enabled: Click to enable/disable the policy. (Default: enabled.)
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Networks: Set the RIPng-enabled interfaces by network using IPv6 addresses. RIPng is enabled on the interfaces that have addresses within the network range.
Routes: Set RIPng static routing announcement of specified network address.
Redistribute Routes: Redistribute routes of the specified protocol or kind into RIPng, with the metric type and metric set if specified, filtering the routes using the given
route-map if specified.
Type: The type is the source of the route. Select from: Main, Connected, Static, OSPF, BGP.
Metric: RIPng metric is a value for distance for the network. Usually the RIP service increments the metric when the network information is received. The metric for
redistributed routes is set to 1.
Route Map: Route maps provide a means to filter and/or apply actions to routes, allowing policies to be applied to routes.
Route Maps and Filters
Access Lists
This option provides for basic filtering based on IP addresses and netmasks.
Click Add to create a filtering rule.
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Name: Choose a unique name.
Allow: Select “Permit” or “Deny”.
IP Address: Input the IP addresses that you want permitted or denied.
Netmask: Use this along with “IP Address” to specify a range of IP Addresses associated with this Access Lists rule.
Route Map
Route maps provide a means to filter and/or apply actions to routes, allowing policies to be applied to routes. Route maps define rules for transferring between different routing
protocols. Each statement in a route map is ordered. Once there is a match to a statement, the statement is executed and the scan terminates.
Click Add to create a new route map.
Name: Choose a unique name.
Allow: Select “Permit” or “Deny”.
Order: Input a number to set the order of this policy.
Match and Set: Both of these have the following configuration options:
IP address: Input an IP address with this policy.
Metric: Numerical priority of the route.
Community: The BGP community list is a user-defined BGP communities attribute list. The BGP community list can be used for matching or manipulating BGP
communities attribute in updates.The community attributes are a 32-bit number that also has some aliases.
internet: alias for well-known communities value 0
no-export: alias for well-known communities value NO_EXPORT (0xffffff01)
no-advertise: alias for well-known communities value NO_ADVERTISE (0xffffff02)
local-AS: alias for well-known communities value NO_EXPORT_SUBCONFED (0xffffff03)
Match: This specifies the policy implied if the "Matching Conditions" are met or not met, and which actions of the route map are to be taken, if any. The two possibilities are:
1. Permit: If the entry matches, then carry out the "Set Actions". Then finish processing the route map, permitting the route, unless an "Exit Action" indicates otherwise.
2. Deny: If the entry matches, then finish processing the route-map and deny the route (return "deny").
Set: A route-map entry may, optionally, specify one or more `Set Actions' to set or modify attributes of the route.
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Threat Management
NOTE: Threat Management is only available for the AER 2100, and it requires a feature license. Enable this feature through Enterprise
Cloud Manager.
CradlePoint Secure Threat Management leverages Trend Micro's security experience and expertise in this one-pass Deep Packet Inspection (DPI) solution. Threat
Management includes settings for both IPS (intrusion prevention system) and IDS (intrusion detection system), as well as application identification logging. Use Threat
Management to identify and prevent a wide variety of network threats.
This Threat Management solution examines network traffic for both signature matches from Trend Micro's large signature database of known threats and statistical
anomalies to detect previously unknown threats. Trend Micro regularly adds new signatures to its database: update your signature database version to ensure you're defending
yourself against the newest threats. You have the option to update manually or schedule regular updates.
Follow these steps to get started with Threat Management:
1. To purchase a license or to begin a free trial, log into Enterprise Cloud Manager (ECM) and go to the Applications tab (this is only available to the primary account
administrator). Once entitled, the router must be rebooted for Threat Management to begin working.
2. For complete configuration options, go to Network Settings → Threat Management in the configuration pages (in ECM or locally). See configuration options
below.
3. Set up emailed or logged alerts in the Alerts tab in ECM.
4. Set up regularly scheduled signature updates in the configuration pages, or update manually in ECM via the Devices or Groups page (click on Commands in the
top toolbar and select Update IPS Signatures from the dropdown options).
NOTE: Updating the signature database version causes a network disruption for a couple of seconds. You can schedule these updates to
occur during days/times when you expect less traffic on your network.
Status
The Status section shows if Threat Management is enabled. It shows the current signature database version number, the timestamp for the most recent update, and the
status of the most recent attempt to update signatures.
Click on the Update button to check for a new signature database version.
Configuration
Customize your Threat Management implementation (choose between IPS and IDS, set up a signature update schedule, etc.).
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Operation Mode: Choose IPS, IDS, or neither.
Disabled
Detect and Prevent (default) – IPS mode
Detect Only – IDS mode
Engine Failure/Error Action: In the unlikely event of an error with the Threat Management engine, you have the following options:
Allow Traffic (default)
Deny Traffic
With Allow Traffic selected, the device will act like a typical router without Threat Management enabled and route traffic as usual. If security is a huge concern, however,
you may wish to select Deny Traffic to stop all traffic when Threat Management isn't working properly.
Application ID Logging: (Disabled by default.) The DPI engine can identify network traffic applications and send this information to the system logs. Depending on your
network traffic uses, application ID logging may send huge amounts of data to the system logs. We recommend enabling a syslog server to manage this information.
To view the logs, go to Status → System Logs. For configuration options, including syslog server setup, go to System Settings → Administration and select the
System Logging tab.
Signature Update Schedule
You can choose to have a different signature update schedule for modems than for other WANs. This is intended to protect against overages when data usage limits for
3G/4G modems are restricted. For both Non-Modem WANs and Modem WANs, first choose the Frequency for updates:
Never
Daily
Weekly
Monthly
Then choose the specifc day and time. These updates cause a minor network disruption, so schedule updates for times with less critical traffic.
Whitelisted Signatures
Specify individual signatures that the Threat Management engine is detecting/preventing when the traffic is actually desired. Click Add and manually input a signature ID to
include that signature on the "whitelist."
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WiFi / Local Networks
This section is used to configure the settings for networks created by your router (LAN). Note that changes made in this section may also need to be duplicated on wireless
devices that you want to connect to your wireless network.
For example, if you change a wireless LAN’s IP address, devices within that network will lose connection. They will have to reconnect to
the network.
The user can set up multiple networks on the router, each with its own unique configuration and its own selection of interfaces. Each local network can be attached to any of
the following types of interfaces:
WiFi
Ethernet
VLAN
For example, one network might be just an isolated WiFi hotspot for guests, while another might be the main network with administrative access, an Ethernet port, a passwordprotected WiFi SSID, and a VLAN interface.
Local IP Networks
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Local IP Networks displays the following information for each network:
Network Name and IP address/Netmask (along the top bar)
Enabled: Yes/No
Multicast Proxy (Enabled/Disabled)
DHCP Server (Enabled/Disabled)
Schedule (Enabled/Disabled – See the Schedule tab in the Local Network Editor)
VRRP Failover State (Disabled, Backup, or Master)
IPv4 Routing Mode (NAT, Standard, IP Passthrough, Hotspot, Disabled)
IPv6 Addressing Mode (SLAAC Only, SLAAC with DHCP, Disable SLAAC and DHCP)
Access Control (Admin Access, UPnP Gateway, LAN Isolation)
Attached Interfaces (Ethernet ports, WiFi, VLAN)
Click Add to configure a new network, or select an existing network and click Edit to view configuration options.
Local Network Editor
Click Add or select a network and click Edit to open the Local Network Editor to make configure a LAN. The Local Network Editor contains the following tabs:
General Settings, IPv4 Settings, IPv6 Settings, Interfaces, Access Control, IPv4 DHCP, IPv6 Addressing, Multicast Proxy, Schedule, VRRP, STP, and Wired 802.1X.
General Settings
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Enabled: Click to manually disable a network. Also, some settings could cause a network to be automatically disabled: click here to re-enable the network.
Name: This primarily helps to identify this network during other administration tasks.
Hostname: [Default: cp (for CradlePoint)] The hostname is the DNS name associated with the router's local area network IP address.
NOTE: You can access the router’s administration pages by typing the hostname into your browser, so if you change “cp” to another
hostname, you can access the administration pages through the new hostname.
IPv4 Settings
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IP Address: This is the address used by the router for local area network communication. Changes to this parameter may require a restart to computers on this network.
Each network must have a distinct IP address. Most users will want an address from one of the following private IP ranges:
10.0.0.1 - 10.255.255.1
172.16.0.1 - 172.31.255.1
192.168.0.1 - 192.168.255.1
NOTE: The final number does not have to be 1, but it is a simple, logical convention for routers that leaves higher numbers free for other
devices.
Netmask: (Default: 255.255.255.0) The netmask controls how many IP addresses can be used in this network. The default value allows for 254 IP addresses.
IPv4 Routing Mode: (Default: NAT) Each network can use a unique routing mode to connect to the Internet and other local networks. NAT is desirable for most
configurations. Select from the following options in the dropdown list:
NAT: Network Address Translation hides private IP addresses behind the router's IP address. This is the simplest and most common choice for users, because NAT
does the translation work for you.
Standard: NAT-less routing. If you select Standard, you must separately configure your IP addresses so that they will be publically accessible. Typically you will not
select this option unless you have a specific reason to bypass NAT.
IP Passthrough: IP Passthrough passes the IP address given by a cellular modem (WAN) through the router to Ethernet (LAN). All Ethernet ports must be in LAN
mode (or disabled) and Hotspot, VPN, and GRE must be disabled. Any wireless interfaces must be removed from this network in order to enable IP Passthrough. The
easiest way to enable IP Passthrough mode is with the IP Passthrough Setup Wizard (see Getting Started → IP Passthrough Setup).
Hotspot: Provide Hotspot Services on this network, requiring Terms of Service or RADIUS/UAM authentication before WAN access will occur on both wireless and
wired LAN connections. To enable a Hotspot you must also configure your Hotspot settings under System Settings → Hotspot Services.
Disabled: Disable this network.
IPv6 Settings
IPv6 must be enabled through the WAN initially: go to Internet → Connection Manager to enable IPv6.
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IPv6 Address Source: By default, this is set to Delegated, which means the IPv6 address range for the LAN is passed through from the WAN side. Change this to
Static to input your own IPv6 address range here, or select None to explicitly disable IPv6 LAN connectivity.
Interfaces
Select network interfaces to attach to this network. Choose from WiFi, Ethernet ports, and VLAN interfaces. Double-click on any of the interfaces shown on the left in the
Available section to move them to the Selected section on the right (or highlight an interface and click the “+” button). To deselect an interface, double-click on an
interface in the Selected section (or highlight the interface and click the “–“ button).
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If you want more interface options, you must configure additional WiFi, Ethernet ports, and VLAN interfaces separately. See the Local Network Interfaces section below
(on this same administration page: Network Settings → WiFi / Local Networks).
Access Control
Tune the access control settings of this network to match the intended use. Simply select or deselect any of the following:
LAN Isolation: When checked, this network will NOT be allowed to communicate with other local networks.
UPnP Gateway: Select the UPnP (Universal Plug and Play) option if you want to enable the UPnP Gateway service for computers on this network.
Admin Access: When enabled, users may access these administration pages on this network.
IPv4 DHCP
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Changing settings for the IPv4 DHCP server is optional. The default selections are almost always sufficient.
DHCP Server: (Default: Enabled) When the DHCP server is enabled, users of your network will be able to automatically connect to the Internet without any special
configuration. It is recommended that you leave this enabled. Disabling the DHCP server is only recommended if you have another DHCP server on your network and
it is configured properly.
Range Start and Range End: These designate the range of values in the reserved pool of IP addresses for the DHCP server. Values within this range will be given to any
DHCP enabled computers on your network. The default values are almost always sufficient (default: 72 to 200, as in 192.168.0.72 to 192.168.0.200).
Example: The router uses an IP address of 192.168.0.1 for its primary network by default. A computer designated as a Web server has a
static IP address of 192.168.0.3. Another computer is designated as an FTP server with a static IP address of 192.168.0.4. The starting
IP address for the DHCP server needs to be 192.168.0.5 or higher.
Lease Time: [Default: 720 minutes (12 hours)] The lease time specifies how long DHCP-enabled computers will wait before requesting a new DHCP lease. Smaller values
are better suited to busy environments.
Custom Options: Input a custom DHCP option by first clicking the Custom Options field to enable it and then clicking “Add” at the top of the table that appears. There
are close to 200 possible DHCP options available. One of the more common uses is to assign a VoIP phone server using option 66 (Server name).
Option: Select an option from the dropdown list or manually enter the number of an option. A complete list of options is available from IANA.
Value: Generally this field should be a string, IP address, or numeric value. Some fields can accept both IP addresses and hostnames – in these cases you may
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need to wrap this value in quotes. For example, option 66 (Server name) requires quotes around IP addresses.
DHCP Relay: DHCP Relay communicates with a DHCP server and acts as a proxy for DHCP broadcast messages that must be routed to remote segments. This is
accomplished by converting broadcast DHCP messages to unicast messages to communicate between clients and servers.
DHCP Server Address: An optional DHCP server address if more than one DHCP server is located on the network. This field is only available when DHCP Relay is
enabled.
IPv6 Addressing
Address Configuration Mode: Select from the following dropdown options:
SLAAC Only – SLAAC stands for stateless address autoconfiguration. The router regularly generates a router advertisement that includes network prefix and routing
information, allowing clients to autogenerate an address and start communicating on the network. Clients utilize neighbor discovery protocols to ensure multiple clients
on the subnet have not chosen an identical address.
SLAAC with DHCP – (Default) IPv6 DHCP provides an additional client configuration method and is regularly combined with SLAAC to provide DNS servers (a
shortcoming in the original SLAAC specification) and additional options not supported by SLAAC. By defaulting to SLAAC with DHCPv6, all IPv6-capable clients on
the network should be configurable with IPv6 connectivity.
DHCP Range Start: The beginning of the range that will be used for IPV6 DHCP addresses. The IPv6 range will always start at 1.
DHCP Range End: The ending IP address in the DHCP Server range is the end of the reserved pool of IP addresses that will be given to any DHCPenabled computers on your network.
IPv6 DHCP Lease Time: This specifies how long DHCP-enabled computers will wait before requesting a new DHCP lease.
Disable SLAAC and DHCP – Disable both IPv6 address configuration modes.
Multicast Proxy
IGMP (Internet Group Management Protocol) multicast proxy allows a single packet to reroute to multiple destinations (see the Wikipedia explanation of multicast). This may be
used for IPTV, for example.
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Multicast Proxy: Select to enable IGMP proxy support to allow multicast streams to flow across this network.
Quick Leave Mode: Disable quick leave mode if it's vital that the daemon should act exactly as a real multicast client on the upstream interface. However, disabling this
function increases the risk of bandwidth saturation.
By default, enabling multicast proxy enables a multicast connection with devices within the LAN. In rare cases, additional IP address ranges need access to the multicast
streams. Click Add and input the IP Address and Netmask for an additional IP address range.
Schedule
Set up a schedule for this network interface. This allows an interface to be enabled or disabled during specific hours of a day. For example, use this to limit a Hotspot network
to business hours.
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Schedule Service: (Default: Disabled.) Select to enable. This will open a configurable chart for setting the schedule.
Each hour of the week is represented by a black or gray square. Black represents disabled, while gray represents enabled. Hover over a square to reveal the hour it
represents. Click on the squares to toggle between black and gray.
In the example shown, the network is enabled from 8-5 on Monday through Friday, but disabled at all other times.
VRRP
NOTE: VRRP requires a feature license. Go to System Settings → Feature Licenses to enable this feature.
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VRRP (Virtual Router Redundancy Protocol) allows you to associate multiple routers with one LAN so that if the primary physical router fails, the LAN will keep the same
settings via the virtual router.
Enable VRRP: Select to enable VRRP configuration options.
Virtual Router IP: IP address of the virtual router. This must be distinct from the IP address of any physical router associated with the virtual router.
Virtual Router ID: Identifying number of the virtual router. (Range: 1-255)
Router Priority: Failover priority level of this physical router. The physical router with the highest priority number will have primary ownership of the virtual router. (Range: 1254)
WAN Fault Priority: This optional value sets the failover priority of this router when no WAN connection is available. If the value matches the normal router priority, WAN
connection state will not be considered. If the value is empty (the default), the router will always give up ownership of the virtual IP and let a new master take over when no
WAN connection is available.
Advertisement Interval: Sets the amount of time (in seconds) between VRRP advertisements, which communicate the router status. The default of 1 second is standard.
Initial Virtual Router State: This controls the initial VRRP failover state for this physical router: choose Master or Backup. This sets up the virtual router association
more quickly than the Router Priority level, but the Router Priority assignment will eventually overrule this if there is a discrepancy.
Authentication: VRRP Authentication Method. This is for legacy purposes: VRRP Authentication has been deprecated as of RFC 3768. Select None or Simple. If you
select Simple, input a VRRP group password.
Provide Virtual IP in DHCP leases: Select this to automatically set the DHCP default gateway address and DNS server address to the virtual IP in DHCP leases provided
on this network.
STP
NOTE: STP requires a feature license. Go to System Settings → Feature Licenses to enable this feature.
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Spanning Tree Protocol (STP) allows a network design to include redundant paths while preventing broadcast radiation from bridge loops.
Enable STP: Enable Spanning Tree Protocol loop detection.
Bridge Priority: Set the priority of the bridge. When determining the root bridge of the spanning tree topology, the bridge priority is compared first. The bridge with the
lowest priority value will win. If you want this router to be the root bridge, then set it to a value less than the default of 32768. A valid priority value is between 0 and 65535.
Wired 802.1X
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Wired 802.1X: (requires hardware version 2.0) This allows you to configure an authentication server that will accept authentication requests from devices attached to wired
Ethernet ports. IEEE 802.1X defines the encapsulations of the Extensible Authentication Protocol (EAP).
Click Enable 802.1X to require IEEE 802.1X authorization for the Ethernet ports associated with this network.
Reauthentication Period: EAP re-authentication period in seconds.
Authentication settings
Auth Server IP Address: This is the IP address of the connected RADIUS server.
Auth Server MAC Address: This is the hardware address of the connected RADIUS server’s interface. NOTE: If you don’t know the MAC address for
the RADIUS server, enter 00:00:00:00:00:00 and the service will try to find the MAC address from the given IP address.
Port: 1812 is common for the authentication port.
Password: Assigned by the RADIUS server.
Accounting settings: Most of the accounting settings often match the authentication settings, depending on whether the RADIUS server is the same for both authentication
and accounting.
Acct Server IP Address
Acct Server MAC Address
Port: 1813 is common for the accounting port.
Password
Local Network Interfaces
Each LAN type – WiFi, Ethernet, and VLAN – has a separate section with configuration options. Unless the default configuration is sufficient, YOU MUST CONFIGURE EACH
INTERFACE SEPARATELY in order to create the desired interface options for a network. You can then select these interfaces to add to a network in the Local Network
Editor (see above).
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Select from the following tabs:
WiFi Radio #1 Settings (2.4 GHz)
WiFi Radio #2 Settings (5 GHz)
Ethernet Port Configuration
VLAN Interfaces
Wireless (WiFi) Network Settings
Each wireless radio (2.4 GHz and 5 GHz) can broadcast as many as four SSIDs (service set identifiers – the names for WiFi networks). One primary WiFi network is enabled by
default, while you may have enabled a second guest network when using the First Time Setup Wizard. You have the ability to change the settings for either of these networks
and/or enable additional networks.
Wireless Radio: Enable/Disable. (Default: Enabled). Leave enabled unless you don’t want any WiFi networks broadcast from your router.
Select a WiFi network and click Edit to change the settings.
Wireless Network Editor
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WiFi Name (SSID): When users browse for available wireless networks, this is the name that they will see. This name is referred to as the SSID (service set identifier). For
security purposes, CradlePoint highly recommends that you change this from the pre-configured name.
Hidden: This shows whether the router broadcasts its SSID. It is somewhat harder for hackers to find and attack a router that is not broadcasting its SSID, which adds to the
wireless security, but it is also more difficult for friendly users to attach to a WiFi network with a hidden SSID.
Isolate: Select this to isolate all wireless clients so they cannot directly communicate with each other on the wireless network.
WMM: WiFi Multimedia. This is a basic traffic shaping, or QoS (quality of service), system for the network. WMM works behind the scenes to set priorities for different types
of traffic on your network. For example, video streams are given higher priority than print jobs, since video streams need consistent throughput.
Enabled: Whether the network is available.
Security Mode: You have several options for selecting a security mode. The mode you choose depends on the security features your wireless adapters support.
WPA2 Personal
WPA / WPA2 Personal
WPA Personal
WPA2 Enterprise
WPA / WPA2 Enterprise
WPA Enterprise
WEP Auto
Open
Select “Open” to create a hotspot: otherwise select the best security that your devices will support (CradlePoint recommends WPA2).
Depending on which Security Mode you select, there are different setup options.
“Personal” security modes require passwords.
“Enterprise” security modes are linked to a RADIUS server and require RADIUS authentication: IP, Port, and Shared Key (Secondary IP and NAS ID optional).
“WPA2” (Personal or Enterprise) forces AES as the WPA Cipher.
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“WPA/WPA2” and “WPA” (Personal or Enterprise) allow AES, TKIP/AES, and TKIP.
“WEP Auto” requires a WEP Key.
“Open” has no password or other security measures.
NOTE: If you don’t know whether you should choose Personal or Enterprise, assume Personal since you need to know RADIUS
authentication for Enterprise.
In order to protect your network from hackers and unauthorized users, CradlePoint highly recommends WPA2/AES for security if your attached devices can support it. WEP
and WPA/TKIP are obsolete and have been replaced by WPA/AES. Using those security settings will cause the WiFi to limit to 802.11g modes.
NOTE: If you select one of the security modes and are unable to connect to the router afterwards, you can use the reset buttons to reset
the router to its factory default state and try a different security mode instead.
Ethernet Port Configuration
Ethernet Port Configuration provides controls for your router’s Ethernet ports. There are five total ports: by default, one WAN port and four numbered LAN ports. While default
settings will be sufficient in most circumstances, you have the ability to control: Mode (WAN or LAN) and Link Speed. Additional controls for WAN ports are available in
Internet → Ethernet Settings.
Mode: WAN or LAN. By default there are four LAN (Local Area Network) ports and one WAN (Wide Area Network) port.
Internet (WAN) is used as a possible source of Internet for the router.
Local Network (LAN) is for connecting a computer or similar device directly to the router with an Ethernet cable.
Link Speed: Default setting is Auto. The Auto setting is preferred in most cases.
Auto
10Mbps - Half Duplex
10Mbps - Full Duplex
100Mbps - Half Duplex
100Mbps - Full Duplex
1000Mbps - Full Duplex
Ethernet Port Group Editor
A Port Group represents a logical grouping of Ethernet ports. Any computers physically connected to ports in a group will be allowed to freely communicate with each other.
For example, if you keep the four default LAN ports, you might group ports 1 and 2 together to be part of your primary network, and then group ports 3 and 4 together to be
part of a guest network.
NOTE: When a port group uses the LAN mode you must separately ensure that this logical interface is attached to a Local IP Network in
the top panel of this page.
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Port Group ID: The Group ID field provides a reference to this grouping of ports to be used in other parts of the router configuration. For example, this ID is referenced in
the Local IP Networks configuration to attach this logical group of Ethernet ports with a network configuration. Use a simple short text phrase to describe this group, such
as "main", "guestports", "backup_wan", etc. This must be unique.
Select one or more ports to create a port group that you can subsequently attach to a network in the Local Network Editor. Double-click on any of the Ethernet ports
shown on the left in the Available section to move them to the Selected section on the right (or highlight a port and click the + button). To deselect an Ethernet port,
double-click on an interface in the Selected section (or highlight the port and click the – button).
VLAN Interfaces
A virtual local area network, or VLAN, functions as any other physical LAN, but it enables computers and other devices to be grouped together even if they are not physically
attached to the same network switch.
To enable a VLAN, select a VID (virtual LAN ID) and a group of Ethernet ports through which users can access the VLAN. Then go back up to the Local Network Editor to
attach your new VLAN to a network. To use a VLAN, the VID must be shared with another router or similar device so that multiple physical networks have access to the one
virtual network.
Click Add to create a new VLAN interface.
VLAN Editor
VID: An integer value that is the Virtual LAN ID.
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Ethernet Group: Select the LAN port(s) with which you want to associate the VLAN ID from a dropdown list. Your Ethernet group must be created separately under
Ethernet Port Configuration.
Click Submit to save your configured VLAN.
WiFi Settings (Advanced)
When you select either of the WiFi tabs (2.4 GHz or 5 GHz) in the Local Network Interfaces section, you have several additional options for configuring your wireless
LANs under the WiFi Settings heading.
Channel Selection Method: This controls how a WiFi channel is selected.
User Selection – Manually set the channel.
Random Selection – The router randomly sets the channel.
Smart Selection (Default) – Scans to determine the lowest interference WiFi channel.
Channel Selection Schedule: When using the "Smart" channel selection, this controls whether the router will periodically rescan for a better channel and change to it.
Select from “Once,” “Daily,” “Weekly,” or “Monthly.” Note that there may be a momentary WiFi disconnection while the channel changes.
Optimize WiFi/WiMAX coexistence: (Shows if Smart Selection or Random Selection is chosen and the WiFi band is 2.4 GHz.) Setting this will lessen any possible
conflict with WiFi in the 2.4 GHz band and an attached WiMAX modem. If a WiMAX modem is attached to the router when the WiFi is enabled, the WiFi channel and transmit
power will be set to levels that optimize the performance of the WiMAX modem. If no WiMAX modem is attached, then default channel and power settings will be used even if
this is selected.
Channel: (Shows if User Selection is selected.) The WiFi channel corresponds to a frequency the router uses to communicate with other devices. For 2.4 GHz, the range
is 1 to 11, and 1, 6, and 11 do not overlap each other. If a WiMAX modem is attached, a higher number channel will increase the chance the router's WiFi and modem's
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WiMAX radios will conflict with each other, which may result in lower throughput. Select a channel from the dropdown list:
1 (2412 MHz)
2 (2417 MHz)
3 (2422 MHz)
4 (2427 MHz)
5 (2432 MHz)
6 (2437 MHz)
7 (2442 MHz)
8 (2447 MHz)
9 (2452 MHz)
10 (2457 MHz)
11 (2462 MHz)
For 5.0 GHz, the ranges are 36 to 64 and 149 to 165. These channels do not interfere with a WiMAX modem.
36 (5180 MHz)
40 (5200 MHz)
44 (5220 MHz)
48 (5240 MHz)
149 (5745 MHz)
153 (5765 MHz)
157 (5785 MHz)
161 (5805 MHz)
165 (5825 MHz)
Client Timeout: If the access point is not able to communicate with the client it will disconnect it after this timeout (in seconds).
TX Power: Normally the wireless transmitter operates at 100% power. In some circumstances, however, there might be a need to isolate specific frequencies to a smaller
area. By reducing the power of the radio, you can prevent transmissions from reaching beyond your corporate/home office or designated wireless area. RTS Threshold: When
an excessive number of wireless packet collisions are occurring, wireless performance can be improved by using the RTS/CTS (Request to Send/Clear to Send) handshake
protocol. The wireless transmitter will begin to send RTS frames (and wait for CTS) when data frame size in bytes is greater than the RTS Threshold. This setting should
remain at its default value.
Fragmentation Threshold: Wireless frames can be divided into smaller units (fragments) to improve performance in the presence of RF interference and at the limits of RF
coverage. Fragmentation will occur when frame size in bytes is greater than the Fragmentation Threshold. This setting should remain at its default value. Setting the
Fragmentation value too low may result in poor performance.
DTIM: A DTIM is a countdown informing clients of the next window for listening to broadcast and multicast messages. When the wireless router has buffered broadcast or
multicast messages for associated clients, it sends the next DTIM with a DTIM Interval value. Wireless clients detect the beacons and awaken to receive the broadcast and
multicast messages. The default value is 1. Valid settings are between 1 and 255.
Beacon: Beacons are packets sent by a wireless router to synchronize wireless devices. Specify a Beacon Period value between 20 and 1000 milliseconds.
WPS: WiFi Protected Setup is a method for easy and secure establishment of a wireless network. It can be used instead of passwords when connecting clients that support
WPS.
Short Slot: Slot Time is the period wireless clients use in determining if the channel is free for transmission. Enabling this value allows clients that can utilize a shorter time to
do so. Disabling this option forces all clients to use a longer backoff check and thus may reduce network throughput while reducing the number of transmission collisions.
Wireless Mode: Select the WiFi clients the router will be compatible with. Greater compatibility is a tradeoff with better performance. For greatest compatibility with all WiFi
devices, select "802.11 a/b/g/n". For best performance, connect with only other 802.11n-compatible devices and select "802.11 n."
802.11 b
802.11 b/g
802.11 a/b/g/n
802.11 b/g/n
802.11 n
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Channel Width: Selects whether the router uses a single 20 MHz channel to send/receive, or uses two adjacent 20 MHz channels to create a 40 MHz channel. Higher
performance is possible with the 40 MHz channel. Selecting Auto is generally best. Enabling WiFi as WAN will force 20 MHz only mode.
Extended Channel: When operating in 40 MHz mode the access point will use an extended channel either below or above the current channel. Optimal selection will
depend on the channels of other networks in the area.
MCS: 802.11n uses multiple Modulation Coding Schemes to enable higher throughput in various environments. Since clients can dynamically change rates depending on
environment, selecting Auto is generally best.
Short GI: Short GI is an optimization for shortening the interval between transmissions. May be incompatible with older clients.
Greenfield Mode: Greenfield mode uses an 802.11n-only preamble to transmit packets that older wireless clients cannot interpret. Use of greenfield mode in a mixed
802.11 environment may result in degraded performance but can improve performance if all devices in the area are 802.11n compatible.
RADIUS Timeout: (Default: 3600 seconds) When using an Enterprise security mode clients will be forced to re-authenticate with the RADIUS server at this interval in
seconds. This allows administrators to revoke access so when an attached client’s authentication expires, the client must re-authenticate.
RADIUS Retry: (Default: 60 seconds) When using an Enterprise security mode, if a RADIUS query fails to receive a response from the server it will delay by this interval (in
seconds) before attempting another query. This helps protect the network from floods of authentication requests if the RADIUS server is temporarily unreachable.
WiPipe QoS
When WiPipe QoS (Quality of Service, also known as “Traffic Shaping”) is enabled, the router will control the flow of Internet traffic according to the user-defined rules. In
other words, Traffic Shaping improves performance by allowing the user to prioritize applications.
Enable WiPipe QoS: Click on this box to open options for controlling Internet traffic. You can assign maximum Upload Speed and Download Speed values and define your
own Traffic Shaping rules.
WAN Interface Speeds
Upload Speed and Download Speed: Setting the Upload Speed and Download Speed is required to control traffic flow accurately. Adjust the sliding bar to restrict
the maximum upload and/or download speed for the Internet source(s) you are using. For example, you might restrict the upload speed to prioritize available bandwidth for
download or to reduce overall bandwidth use in order to lower costs. It is recommended that you experiment with different values for your particular Internet connection for best
results.
NOTE: Upload speed is the speed at which data can be transferred to your ISP. Download speed is the speed at which data can be
transferred to you from your ISP. You can test your connection speeds with a service such as speedtest.net.
Queues
Queues and rules work in conjunction to prioritize bandwidth for the most critical operations. Multiple rules can be associated with one queue. Use rules to associate your more
critical operations with queues that have higher bandwidth settings. For example, you might have two queues, one for “critical” and one for “secondary” with critical having
most of the bandwidth percentage. Use rules to associate your most important bandwidth needs (POS system, VoIP, etc.) with the critical queue. Restrict the bandwidth
available for less important functions with the secondary queue.
Assign percentages of both upload and download bandwidth to each queue. If you assign 80% download bandwidth to the first queue, the next queue will be forced to be
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20% or less.
Click Add to create a new Traffic Shaping/QoS queue.
Queue Name: Choose a name that is meaningful to you.
Upload Bandwidth
Enable Upload QoS: (Default: Enabled.) Deselect if you want your rule to apply to download traffic only. Leave this selected to include upload restrictions with this queue.
Borrow Spare Bandwidth: (Default: Enabled.) When this is enabled, the interfaces/protocols associated with this rule will borrow unused bandwidth from other rules.
Disabling borrowing will restrict the traffic to the specified bandwidth. Higher priority queues will be offered excess bandwidth first.
Upload Bandwidth: This is the percentage of the connected WAN upload bandwidth that will be reserved for the specified traffic. The maximum value is adjusted to the
remaining percentage after other rules receive their share.
Upload Priority: The priority value has two different effects on traffic. Higher priority traffic is handled before lower priority traffic, which can lead to shorter response times.
Also, when spare bandwidth is available it is offered to higher priority queues first. Move the slider to select from the following options (Default: Normal):
Lowest
Lower
Below Normal
Normal
Above Normal
High
Higher
Highest
Click Next to continue to the next page.
Download Bandwidth
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Enable Download QoS: (Default: Enabled.) Deselect if you want your rule to apply to upload traffic only. Leave this selected to include download restrictions with this queue.
Borrow Spare Bandwidth: (Default: Enabled.) When this is enabled, the interfaces/protocols associated with this rule will borrow unused bandwidth from other rules.
Disabling borrowing will restrict the traffic to the specified bandwidth. Higher priority queues will be offered excess bandwidth first.
Download Bandwidth: This is the percentage of the connected WAN upload bandwidth that will be reserved for the specified traffic. The maximum value is adjusted to the
remaining percentage after other queues receive their share.
Download Priority: The priority value has two different effects on traffic. Higher priority traffic is handled before lower priority traffic, which can lead to shorter response
times. Also, when spare bandwidth is available it is offered to higher priority queues first. Move the slider to select from the following options (Default: Normal):
Lowest
Lower
Below Normal
Normal
Above Normal
High
Higher
Highest
DSCP (DiffServ) Tag: Differentiated Services Code Point (DSCP) is the successor to TOS (Type of Service). Use this field to 'tag' the traffic by putting the value in the DSCP
header of each IP packet that flows through this queue. Use the value of '0' to clear the existing DSCP value in the packet header.
DSCP Tagging is sometimes used so that other networking equipment, upstream or post-NAT, can do traffic shaping based on the DSCP Tags as opposed to IP addresses or
ports.
This setting is optional. For more information see the Differentiated services Wikipedia page.
Click Finish to save this queue.
Rules
A traffic shaping rule identifies a specific message flow and assigns that flow to one of the queues created above.
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Click Add to create a new Traffic Shaping rule.
Traffic Shaping / QoS Rule Editor
The first page of the Traffic Shaping / QoS Rule Editor allows you enable/disable the rule, name the rule, specify a protocol for the rule, and select a queue to associate the
rule with.
Rule Enabled: (Default: Enabled.) Deselect this to disable this rule. This can be useful for quickly changing configurations. If both upload QoS and download QoS are
disabled then the rule will disable automatically.
Rule Name: Create a name for the rule that is meaningful to you.
Protocol: The protocol used by the messages: TCP/UDP, TCP, UDP, or ICMP. Select “Any” if your rule does not control a specific type of message that uses a specific
protocol.
Queue Name: Select a queue to associate this rule with.
Click Next to continue to the next page.
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Use ports and/or IP addresses to define the type(s) of traffic attached to this rule. Leaving any field blank will match all values; all fields are optional.
Source Port(s) and/or Destination Port(s): Enter a port number between 1 and 65535. To enter a single port number, input the number into the left box. To enter a
range of ports, fill in both boxes separated by the colon. For example "80:90" would represent all ports between 80 and 90 including 80 and 90 themselves.
Source IP Address, Source Netmask, Destination IP Address, and Destination Netmask: Specify an IP address or range of IP addresses by combining an IP
address with a netmask for either “source” or “destination” (or both). Source vs. destination is defined by traffic flow. Leave these blank to include all IP addresses (such as if
your rule is defined by a particular port instead).
EXAMPLE: If you want to associate this rule with your guest LAN, you could input the IP address and netmask for the guest LAN here
(leaving the last slot “0” to allow for any user attached to the guest network):
Source IP Address: 192.168.10.0
Source Netmask: 255.255.255.0
DSCP (DiffServ): Differentiated Services Code Point (DSCP) is the successor to TOS (Type of Service). Use this field to select traffic based on the DSCP header in each IP
packet. This field is sometimes set by latency sensitive equipment such as VoIP phones.
This setting is optional. For more information see the Differentiated services Wikipedia page.
DSCP Negate: When checked this rule will match on any packet that does not match the DSCP field.
Click Finish to save this rule.
Internet
The Internet section of the Administration Pages provides access to tools for controlling the WAN (Wide Area Networks). The Internet tab has the following dropdown menu
items:
Connection Manager
Client Data Usage
Data Usage
GRE Tunnels
L2TP Tunnels
Network Mobility (NEMO)
NHRP Interfaces
OpenVPN Tunnels
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VPN Tunnels
WAN Affinity / Load Balancing
WiFi as WAN
Connection Manager
The router can establish an uplink via Ethernet, WiFi as WAN, or 3G/4G modems (integrated or external USB). If the primary WAN connection fails, the router will automatically
attempt to bring up a new link on another device: this feature is called failover. If Load Balance is enabled, multiple WAN devices may establish a link concurrently.
WAN Interfaces
This is a list of the available interfaces used to access the Internet. You can enable, stop, or start devices from this section. By using the priority arrows (the arrows in the
boxes to the left – these show if you have more than one available interface), you can set the interface the router uses by default and the order that it allows failover.
In the example shown, Ethernet is set as the primary Internet source, while a 4G LTE modem is attached for failover. The Ethernet is “Connected” while the LTE modem is
“Available” for failover. A WiFi-as-WAN interface is also attached and “Available”.
Load Balance: If this is enabled, the router will use multiple WAN interfaces to increase the data transfer throughput by using any connected WAN interface
consecutively. Selecting Load Balance will automatically start the WAN interface and add it to the pool of WAN interfaces to use for data transfer. Turning off Load
Balance for an active WAN interface may require the user to restart any current browsing session.
Enabled: Selected by default. Deselect to disable an interface.
Click on the small box at the top of the list to select/deselect all devices for either Load Balance or Enabled.
Click on a device in the list to reveal additional information about that device.
Selecting a device reveals the following information:
State (Connected, Available, etc.)
Port
UID (Unique identifier. This could be a name or number/letter combination.)
IP Address
Gateway
Netmask
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Stats: bytes in, bytes out
Uptime
Click “Edit” to view configuration options for the selected device. For 3G/4G modems, click “Control” to view options to activate or update the device.
WAN Configuration
Select a WAN interface and click on Edit to open the WAN Configuration editor. The tabs available in this editor are specific to the particular WAN interface types.
General Settings
Device Settings
Enabled: Select/deselect to enable/disable.
Force NAT: Normally NAT is part of the Routing Mode setting which is selected on the LAN side in Network Settings → WiFi / Local Networks. Select this
option to force NAT whenever this WAN device is being used.
Priority: This number controls failover and failback order. The lower the number, the higher the priority and the more use the device will get. This number will
change when you move devices around with the priority arrows in the WAN Interfaces list.
Load Balance: Select to allow this device to be available for the Load Balance pool.
Download bandwidth: Defines the default download bandwidth for use in Load Balance and QoS (quality of service, or traffic shaping) algorithms. (Range: 128
Kb/s to 1 Gb/s.)
Upload bandwidth: Defines the default upload bandwidth for use in Load Balance and QoS (quality of service, or traffic shaping) algorithms. (Range: 128 Kb/s to
1 Gb/s.)
MTU: Maximum transmission unit. This is the size of the largest protocol data unit that the device can pass. (Range: 46 to 1500 Bytes.)
Hostname (This only shows for certain devices.)
IPv4 Failure Check (Advanced)
If this is enabled, the router will check that the highest priority active WAN interface can get to the Internet even if the WAN connection is not actively being used. If the
interface goes down, the router will switch to the next highest priority interface available. If this is not selected, the router will still failover to the next highest priority interface but
only after the user has attempted to get out to the Internet and failed.
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Idle Check Interval: The amount of time between each check. (Default: 30 seconds. Range: 10-3600 seconds.)
Monitor while connected: (Default: Off) Select from the following dropdown options:
Passive DNS (modem only): The router will take no action until data is detected that is destined for the WAN. When this data is detected, the data will be sent and
the router will check for received data for 2 seconds. If no data is received the router behaves as described below under Active DNS.
Active DNS (modem only): A DNS request will be sent to the DNS servers. If no data is received, the DNS request will be retried 4 times at 5-second intervals. (The
first 2 requests will be directed at the Primary DNS server and the second 2 requests will be directed at the Secondary DNS server.) If still no data is received, the
device will be disconnected and failover will occur.
Active Ping: A ping request will be sent to the Ping Target. If no data is received, the ping request will be retried 4 times at 5-second intervals. If still no data is
received, the device will be disconnected and failover will occur. When “Active Ping” is selected, the next line gives an estimate of data usage in this form: “Active
Ping could use as much as 9.3 MB of data per month.” This amount depends on the Idle Check Interval.
Off: Once the link is established the router takes no action to verify that it is still up.
Ping IP Address: If you selected “Active Ping”, you will need to input an IP address. This must be an address that can be reached through your WAN connection
(modem/Ethernet). Some ISPs/Carriers block certain addresses, so choose an address that all of your WAN connections can use. For best results, select an established public
IP address. For example, you might ping Google Public DNS at 8.8.8.8 or Level 3 Communications at 4.2.2.2.
IPv6 Failure Check (Advanced)
The settings for IPv6 Failure Check match those for IPv4 Failure Check except that the IP address for Active Ping is an IPv6 address.
Failback Configuration (Advanced)
This is used to configure failback, which is the ability to go back to a higher priority WAN interface if it regains connection to its network.
Select the Failback Mode from the following options:
Usage
Time
Disabled
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Usage: Fail back based on the amount of data passed over time. This is a good setting for when you have a dual-mode EVDO/WiMAX modem and you are going in and out
of WiMAX coverage. If the router has failed over to EVDO it will wait until you have low data usage before bringing down the EVDO connection to check if a WiMAX connection
can be made.
High (Rate: 80 KB/s. Time Period: 30 seconds.)
Normal (Rate: 20 KB/s. Time Period: 90 seconds.)
Low (Rate: 10 KB/s. Time Period: 240 seconds.)
Custom (Rate range: 1-100 KB/s. Time Period range: 10-300 seconds.)
Time: Fail back only after a set period of time. (Default: 90 seconds. Range: 10-300 seconds.) This is a good setting if you have a primary wired WAN connection and only
use a modem for failover when your wired connection goes down. This ensures that the higher priority interface has remained online for a set period of time before it becomes
active (in case the connection is dropping in and out, for example).
Disabled: Deactivate failback mode.
Immediate Mode: Fail back immediately whenever a higher priority interface is plugged in or when there is a priority change. Immediate failback returns you to the use of
your preferred Internet source more quickly which may have advantages such as reducing the cost of a failover data plan, but it may cause more interruptions in your network
than Usage or Time modes.
IP Overrides
IP overrides allow you to override IP settings after a device’s IP settings have been configured.
Only the fields that you fill out will be overridden. Override any of the following fields:
IP Address
Subnet Mask
Gateway IP
Primary DNS Server
Secondary DNS Server
IPv6 Settings
The IPv6 configuration allows you to enable and configure IPv6 for a WAN device. These settings should be configured in combination with the IPv6 LAN settings (go to
Network Settings → WiFi / Local Networks, select the LAN under Local IP Networks, and click Edit) to achieve the desired result.
This is a dual-stacked implementation of IPv6, so IPv6 and IPv4 are used alongside each other. If you enable IPv6, the router will not allow connections via IPv4. When IPv6
is enabled, some router features are no longer supported. These are:
RADIUS/TACACS+ accounting for wireless clients and admin/CLI login
IP Passthrough (not needed with IPv6)
NAT (not needed with IPv6)
Bounce pages
UPnP
Network Mobility
DHCP Relay
VRRP, GRE, GRE over IPSec, OSPF, NHRP
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Syslog
SNMP over the WAN (LAN works)
There are two main types of IPv6 WAN connectivity: native (Auto and Static) and tunneling over IPv4 (6to4, 6in4, and 6rd).
Native – (Auto and Static) The upstream ISP routes IPv6 packets directly.
IPv6 tunneling – (6to4, 6in4, and 6rd) Each IPv6 packet is encapsulated by the router in an IPv4 packet and routed over an IPv4 route to a tunnel endpoint that
decapsulates it and routes the IPv6 packet natively. The reply is encapsulated by the tunnel endpoint in an IPv4 packet and routed back over an IPv4 route. Some
tunnel modes do not require upstream ISPs to route or even be aware of IPv6 traffic at all. Some modes are utilized by upstream ISPs to simplify the configuration
and rollout of IPv6.
Enable IPv6 and select the desired IPv6 connection method for this WAN interface.
Disabled (default) – IPv6 disabled on this interface.
Auto – IPv6 will use automatic connection settings (if available).
Static – Input a specific IPv6 address for your WAN connection. This is provided by the ISP if it is supported.
6to4 Tunnel – Encapsulates the IPv6 data and transfers it to an automatic tunnel provider (if your ISP supports it).
6in4 Tunnel – Encapsulates the IPv6 data and sends it to the configured tunnel provider.
6rd Tunnel (IPv6 rapid deployment) – Encapsulates the IPv6 data and sends it to a relay server provided by your ISP.
When you configure IPv6, you have the option to designate DNS Servers and Delegated Networks. Because of the dual-stack setup, these settings are optional: when
configured for IPv6, the router will fall back to IPv4 settings when necessary.
DNS Servers
Each WAN device is required to connect IPv4 before connecting IPv6. Because of this, DNS servers are optional, as most IPv4 DNS servers will respond with AAAA records
(128-bit IPv6 DNS records, most commonly used to map hostnames to the IPv6 address of the host) if requested. If no IPv6 DNS servers are configured, the system will fall
back to the DNS servers provided by the IPv4 configuration.
Delegated Networks
A delegated network is an IPv6 network that is inherently provided by or closely tied to a WAN IP configuration. The IPv6 model is for each device to have end-to-end IP
connectivity without relying on any translation mechanism. In order to achieve this, each client device on the LAN network needs to have a publicly routable IPv6 address.
Auto
IPv6 auto-configuration mode uses DHCPv6 and/or SLAAC to configure the IPv6 networks. When you select Auto, all of the following settings are optional (depending on
your provider’s requirements):
PD Request Size – Prefix Delegation request size. This is the size of IPv6 network that will be requested from the ISP to delegate to LAN networks. (Default: 63)
Primary IPv6 DNS Server – (optional) Depending on your provider, this may be required. This only takes effect if the default global DNS setting on the Network
Settings → DNS page is "Automatic".
Additional IPv6 DNS Server – Secondary DNS server.
Delegated IPv6 Network – (optional) Network available for delegation to LANs. Depending on your provider, this may be required. Prefixes specified here only
take effect if those supplied by the connection are insufficient to configure your LANs.
Delegated IPv6 Network – Additional network available for delegation to LANs.
Example Configuration:
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Static
As with IPv4, static configuration is available for situations where the WAN IPv6 topology is fixed.
IPv6 Address/CIDR – Input the IPv6 static IP address and mask length provided by your ISP (see the Wikipedia explanation of CIDR).
IPv6 Gateway IP – Input the IPv6 remote gateway IP address provided by your ISP.
Primary IPv6 DNS Server – (optional) Depending on your provider/setup, this may be required. This only takes effect if the default global DNS setting on the
Network Settings → DNS page is "Automatic".
Additional IPv6 DNS Server – Secondary DNS server.
Delegated IPv6 Network – (optional) Network available for delegation to LANs. Depending on your provider, this may be required. Prefixes specified here only
take effect if those supplied by the connection are insufficient to configure your LANs.
Delegated IPv6 Network – Additional network available for delegation to LANs.
Example Configuration:
6to4 Tunnel
Out of the box, 6to4 is the simplest mode to enable full end-to-end IPv6 connectivity in an organization if the upstream ISP properly routes packets to and from the 6to4
unicast relay servers.
Primary IPv6 DNS Server – (optional) Depending on your provider, this may be required. This only takes effect if the default global DNS setting on the Network
Settings → DNS page is "Automatic".
Additional IPv6 DNS Server – Secondary DNS server.
Delegated IPv6 Network – (optional) Network available for delegation to LANs. Depending on your provider, this may be required. Prefixes specified here only
take effect if those supplied by the connection are insufficient to configure your LANs.
Delegated IPv6 Network – Additional network available for delegation to LANs.
Example Configuration:
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6in4 Tunnel
The 6in4 tunnel mode utilizes explicit IPv4 tunnel endpoints and encapsulates IPv6 packets using 41 as the specified protocol type in the IP header. A 6in4 tunnel broker
provides a static IPv4 server endpoint, decapsulates packets, and provides routing for both egress and ingress IPv6 packets. Most tunnel brokers provide a facility to request
delegated networks for use through the tunnel.
Tunnel Server IP – Input the tunnel server IP address provided by your tunnel service.
Local IPv6 Address – Input the local IPv6 address provided by your tunnel service.
Primary IPv6 DNS Server – (optional) Depending on your provider, this may be required. This only takes effect if the default global DNS setting on the Network
Settings → DNS page is "Automatic".
Additional IPv6 DNS Server – Secondary DNS server.
Delegated IPv6 Network – (optional) Network available for delegation to LANs. Depending on your provider, this may be required. Prefixes specified here only
take effect if those supplied by the connection are insufficient to configure your LANs.
Delegated IPv6 Network – Additional network available for delegation to LANs.
Example Configuration:
6rd Tunnel
IPv6 Rapid Deployment (6rd) is a method of IPv6 site configuration derived from 6to4. It is different from 6to4 in that the ISP provides explicit 6rd infrastructure that handles
the IPv4 ↔ IPv6 translation within the ISP network. 6rd is considered more reliable than 6to4 as the ISP explicitly maintains infrastructure to support tunneled IPv6 traffic over
their IPv4 network.
6rd Prefix – The 6rd prefix and prefix length should be supplied by your ISP.
IPv4 Border Router Address – This address should be supplied by your ISP.
IPv4 Common Prefix Mask – Input the number of common prefix bits that you can mask off of the WAN's IPv4 address.
Primary IPv6 DNS Server – (optional) Depending on your provider, this may be required. This only takes effect if the default global DNS setting on the Network
Settings → DNS page is "Automatic".
Additional IPv6 DNS Server – Secondary DNS server.
Delegated IPv6 Network – (optional) Network available for delegation to LANs. Depending on your provider, this may be required. Prefixes specified here only
take effect if those supplied by the connection are insufficient to configure your LANs.
Delegated IPv6 Network – Additional network available for delegation to LANs.
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Example Configuration:
Ethernet Settings
While default settings for each WAN Ethernet port will be sufficient in most circumstances, you have the ability to control the following:
Connect Method: DHCP (Automatic), Static (Manual), or PPPoE (Point-to-Point Protocol over Ethernet).
MAC Address: You have the ability to change the MAC address, but typically this is unnecessary. You can match this address with your device’s address by
clicking: “Clone Your PC’s MAC Address”.
Connect Method
Select the connection type that you need for this WAN connection. You may need to check with your ISP or system administrator for this information.
DHCP (Dynamic Host Configuration Protocol) is the most common configuration. Your router’s Ethernet ports are automatically configured for DHCP connection.
DHCP automatically assigns dynamic IP addresses to devices in your networks. This is preferable in most circumstances.
Static allows you to input a specific IP address for your WAN connection; this should be provided by the ISP if supported.
PPPoE should be configured with the username, password, and other settings provided by your ISP.
If you want to use a Static (Manual) or PPPoE connection, you will need to fill out additional information.
Static (Manual):
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IPv4 Address
Subnet Mask
Gateway IP
Primary DNS Server
Secondary DNS Server
PPPoE:
Username
Password
Password Confirm
Service
Auth Type: None, PAP, or CHAP
Modem Settings
Not all modems will have all of the options shown below; the available options are specific to the modem type.
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On Demand: When this mode is selected a connection to the Internet is made as needed. When this mode is not selected a connection to the Internet is always maintained.
IP WAN Subnet Filter: This feature will filter out any packets going to the modem that do not match the network (address and netmask).
Aggressive Reset: When Aggressive Reset is enabled the system will attempt to maintain a good modem connection. If the Internet has been unreachable for a period of
time, a reset of the modem will occur in attempt to re-establish the connection.
Automatically check for new firmware: (Default: selected) The modem will automatically check for firmware updates by default.
Enable Aux Antenna: (Default: selected) Enable or disable the modem's auxiliary diversity antenna. This should normally be left enabled.
GPS Signal Source: Select the antenna to be used for receiving GPS coordinates. Some products support a dedicated GPS antenna, while others use the auxiliary diversity
antenna only (and some products support both).
Enable eHRPD: (Default: selected) Enable or disable the modem's ability to connect via eHRPD (enhanced High Rate Packet Data) when connecting to a 3G EVDO network
on Sprint. eHRPD routes EVDO traffic through the LTE systems, enabling easy transitions between LTE and EVDO. In rare cases it may make sense to bypass the LTE core, so
this field allows you to disable eHRPD.
Modem Connection Mode: Specify how the modem should connect to the network. Not all options are available for all modems; this will default to Auto if an incompatible
mode is selected.
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Auto (all modes): Let the modem decide which network to use.
Auto 3G (3G or less): Let the modem decide which 2G or 3G network to use. Do not attempt to connect to LTE.
Force LTE: Connect to LTE only and do not attempt to connect to 3G or WiMAX.
Force WiMAX: Connect to WiMAX only and do not attempt to connect tot 3G or LTE.
Force 3G (EVDO, UMTS, HSPA): Connect to 3G network only.
Force 2G (1xRTT, EDGE, GPRS): Connect to 2G network only.
Network Selection Mode: Wireless carriers are assigned unique network identifying codes known as PLMN (Public Land Mobile Network). To manually select a particular
carrier, select the Manual radio button and enter the network PLMN. Choose from the following options:
None/No Change
Auto: Selected by default
Home only
Manual: Input the PLMN code
Functional Mode: Selects the functional mode of the modem. IPPT (IP passthrough) mode causes the modem to act as a transport, passing Internet data and IP address
information between the modem and the Internet directly. NAT mode causes the modem to NAT the IP address information. Consequently, IPPT mode does not allow user
access to the modem web UI and NAT mode does allow user access to the modem web UI.
None/No Change
IPPT
NAT
Network-Initiated Alerts: This field controls whether the Sprint network can disconnect the modem to apply updates, such as for PRL, modem firmware, or configuration
events. These activities do not change any router settings, but the modem connection may be unavailable for periods of time while these updates occur. The modem may also
require a reset after a modem firmware update is complete.
Disabled: The request to update will be refused.
When Disconnected: The request to update will only be performed when the modem is either in a disconnected state or dormant state. If the modem is not in
one of these states when the request is received, then the router will remember the request and perform the update when the modem becomes
disconnected/dormant.
On Schedule: The request to update will only be performed at the specified scheduled time, no matter what the state of the modem is.
Network-Initiated Schedule: When you select “On Schedule” for Network-Initiated Alerts, you also select a time from this dropdown list. Modem updates will
take place at this scheduled time.
AT Config Script: Enter the AT commands to be used for carrier specific modem configuration settings. Each command must be entered on a separate line. The command
and associated response will be logged, so you should check the system log to make sure there were no errors.
NOTE: AT Config Script should not be used unless told to do so by your modem's cellular provider or by a support technician.
AT Dial Script: Enter the AT commands to be used in establishing a network connection. Each command must be entered on a separate line. All command responses must
include "OK", except the final command response, which must include "CONNECT".
Example:
AT
ATDT*99***2#
WiMAX Settings
WiMAX Realm: Select from the following dropdown options:
Clear – clearwire-wmx.net
Rover – rover-wmx.net
Sprint 3G/4G – sprintpcs.com
Xohm –xohm.com
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BridgeMAXX – bridgeMAXX.com
Time Warner Cable – mobile.rr.com
Comcast – mob.comcast.net
TTLS Authentication Mode: TTLS inner authentication protocol. Select from the following dropdown options:
MSCHAPv2/MD5 (Microsoft Challenge Handshake Authentication Protocol version2/Message-Digest Algorithm 5)
PAP (Password Authentication Protocol)
CHAP (Challenge Handshake Authentication Protocol)
TTLS Username: Username for TTLS authentication.
TTLS Password: Password for TTLS authentication.
WiMAX Authentication Identity: User ID on the network. Leave this blank unless your provider tells you otherwise.
CDMA Settings
These settings are usually specific to your wireless carrier’s private networks. You should not set these unless directed to by a carrier representative. If a field below is left
blank, that particular setting will not be changed in the modem. You should only fill in fields that are required by your carrier.
Persist Settings: If this is not checked, these settings will only be in place until the router is rebooted or the modem is unplugged.
Active Profile: Select a number from 0-5 from the dropdown list.
The following fields can be left blank. If left blank they will remain unchanged in the modem.
NAI (Username@realm): Network Access Identifier. NAI is a standard system of identifying users who attempt to connect to a network.
AAA Shared Secret (Password): “Authentication, Authorization, and Accounting” password.
Verify AAA Shared Secret
HA Shared Secret: “Home Agent” shared secret.
Primary HA
Secondary HA
AAA SPI: AAA Security Parameter Index.
HA SPI: HA Security Parameter Index.
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SIM/APN/Auth Settings
SIM PIN: PIN number for a GSM modem with a locked SIM.
Authentication Protocol: Set this only if your service provider requires a specific protocol and the Auto option chooses the wrong one. Choose from Auto, PAP, and
CHAP and then input your username and password.
Access Point Configuration: Some wireless carriers provide multiple Access Point configurations that a modem can connect to. Some APN examples are ‘isp.cingular”
and “vpn.com”.
Default: Let the router choose an APN automatically.
Default Override: Enter an APN by hand.
Select: This opens a table with 16 slots for APNs, each of which can be set as IP, IPV4V6, or IPV6. The default APN is marked with an asterisk (*). You can
change the APN names, select a different APN, etc. For Verizon modems, only the third slot is editable. Changes made here are written to the modem, so a factory
reset of the router will not impact these settings.
Update/Activate a Modem
Some 3G/4G modems can be updated and activated while plugged into the router. Updates and activation methods vary by modem model and service provider. Possible
methods are: PRL Update, Activation, and FUMO. All supported methods will be displayed when you select your modem and click “Control” to open the “Update/Activate”
window. If no methods are displayed for your device then you will need to update and activate your device externally.
To update or activate a modem, select the modem in the WAN Interfaces table and click “Control”.
The modem does not support Update/Activate methods: A message will state that there is no support for PRL Update, Activation, or FUMO.
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The modem supports Update/Activate methods: A message will display showing options for each supported method:
Modem Activation / Update: Activate, Reactivate, or Upgrade Configuration.
Preferred Roaming List (PRL) Update
Firmware Update Management Object (FUMO)
Click the appropriate icon to start the process.
If the modem is connected when you start an operation the router will automatically disconnect it. The router may start another modem as a failover measure. When the
operation is done the modem will go back to an idle state, at which point the router may restart it depending on failover and failback settings.
NOTE: Only one operation is supported at a time. If you try to start the same operation on the same modem twice the UI will not report
failure and the request will finish normally when the original request is done. However if you try to start a different operation or use a
different modem, this second request will fail without interfering with the pending operation.
Process Timeout: If the process fails an error message will display.
Activation has a 3-minute timeout, PRL update has a 4-minute timeout, and FUMO has a 10-minute timeout.
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Update Modem Firmware
Click on the Firmware button to open the Modem Firmware Upgrade window. This will show whether there is new modem firmware available.
If you select Automatic (Internet) the firmware will be updated automatically. Use Manual Firmware Upgrade to instead manually upload firmware from a local
computer or device.
Reset the Modem
Click on the Reset button to power cycle the modem. This will have the same effect as unplugging the modem.
Configuration Rules (Advanced)
This section allows you to create general rules that apply to the Internet connections of a particular type. These can be general or very specific. For example, you could create
a rule that applies to all 3G/4G modems, or a rule that only applies to an Internet source with a particular MAC address.
The Configuration Rules list shows all rules that you have created, as well as all of the default rules. These are listed in the order they will be applied. The most general rules
are listed at the top, and the most specific rules are at the bottom. The router goes down the list and applies all rules that fit for attached Internet sources. Configuration
settings farther down the list will override previous settings.
Select any of these rules and click “Edit” to change the settings for a rule. To create a new rule, click “Add.”
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WAN Configuration Rule Editor
After clicking “Add” or “Edit,” you will see a popup with the following tabs:
Filter Criteria
General Settings
IP Overrides
IPv6 Settings
Ethernet Settings
Modem Settings
WiMAX Settings
CDMA Settings
SIM/APN/Auth Settings
Filter Criteria
If you are creating a new rule, begin by setting the Filter Criteria . Create a name for your rule and the condition for which the rule applies:
Rule Name: Create a name meaningful to you. This name is optional.
Make a selection for "When," "Condition," and "Value" to create a condition for your rule. The condition will be in the form of these examples:
When
Condition
Value
Port
is
USB Port 1
Type
is not
WiMAX
When:
Port – Select by the physical port on the router that you are plugging the modem into (e.g., "USB Port 2").
Manufacturer – Select by the modem manufacturer, such as Sierra Wireless.
Model – Set your rule according to the specific model of modem.
Type – Select by type of Internet source (Ethernet, LTE, Modem, Wireless as WAN, WiMAX).
Serial Number – Select 3G or LTE modem by the serial number.
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MAC Address – Select WiMAX modem by MAC Address.
Unique ID – Select by ID. This is generated by the router and displayed when the device is connected to the router.
Condition: Select “is,” “is not,” “starts with,” “contains,” or “ends with” to create your condition’s statement.
Value: If the correct values are available, select from the dropdown list. You may need to manually input the value.
Once you have established the condition for your configuration rule, choose from the other tabs to set the desired configuration. All of the tabs have the same configuration
options shown above in the WAN Configuration section (i.e., the options for Configuration Rules are the same as they are for individual devices).
Client Data Usage
Client Data Usage displays upload and download traffic for each LAN client. Click Enable Client Data Usage Monitoring Service to begin tracking this information. This
data is not retained between router reboots.
For each client this shows: Name, IP address, MAC address, amount of data uploaded (MB), amount of data downloaded (MB), and when traffic was last sent or received for
that client (“Last Traffic”).
The names that are shown are received during a DHCP exchange. If a client disconnects and reconnects with a new IP address there will be an additional entry in this list.
Pressing Reset Statistics will restart all counters at 0.
Data Usage
Data Usage Management & Alerts allows you to create and manage rules that help control the data usage of a modem. If you have a limited data plan or a price
increase on your plan after a certain amount of usage, a Data Usage Rule can help you track these amounts. You can set a rule to shut down use of a modem and/or send
a message when you reach a data usage amount you set.
When you select Enable Data Usage, you will see the Data Usage Agreement shown below. The purpose of this agreement is to ensure that you understand that the
data numbers for your router might not perfectly match those of your carrier: CradlePoint cannot be held responsible. You must accept the agreement by clicking "Yes" in
order to begin creating data usage rules.
Warning: You should set your data limits lower than your carrier data allowance and regularly compare the numbers provided by the router with the numbers from your
carrier.
Data Usage Rules
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The Date Usage Rule display shows basic information for each rule you have created (including rules created with a template). The following information is displayed:
Rule Name
Enabled: True/False
Date for Rule Reset
Cycle Type: Daily, Weekly, or Monthly
Cap: Amount in MB.
Current Usage: Shown as an amount in MB, as a percentage of the cap, and in a bar graph.
Click Add to configure a new Data Usage Rule.
Data Usage Rule – page 1
Rule Name: Give your rule a name for later recognition.
WAN Selection: Select from the dropdown list of currently attached WAN devices.
Assigned Usage in MB: Enter a cap amount in megabytes. 1024 megabytes equals 1 gigabyte.
Rule Enabled: (Default: Enabled.) Click to disable.
Use with Load Balancing: When checked, the Load Balancing feature is allowed to use the thresholds and metrics of this rule when making balance decisions. This
causes Load Balancing to spread the data usage between interfaces according to the assigned usage rather than bandwidth. This is a best effort to keep all interfaces with
these rules at a similar percentage utilization of data (e.g. 10%, 50%, 90%) as the cycle progresses, rather than quickly using 100% of a fast 1 GB capped interface while
using only a fraction of a slow 10 GB capped interface, thus leaving the rest of the cycle with only the slow interface. To use this setting, you must also go to the Internet
→ WAN Affinity / Load Balancing page. For the Load Balance Algorithm field select "Data Usage".
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Data Usage Rule – page 2
Cycle Type: How often the rule will reset. The data usage amount will be reset at the end of each cycle. Select the length of a cycle from a dropdown menu with the
following choices:
Daily
Weekly
Monthly
Cycle Start Date: Select the date you wish the rule to begin. This date will be used to track when the rule will reset.
Shutdown WAN on Cap: If selected, the WAN device will shut down when the assigned usage is reached. A cycle reset or a rule deletion will re-enable the device.
Send Alert on Cap: An email alert will be generated and sent when the assigned usage is reached.
WARNING: The SMTP mail server must be configured in System Settings → Device Alerts.
Custom Alert: When checked you enable a second email to be configured for a percentage of the assigned usage.
Percent of Usage (1-1000): If selected, a custom alert will be sent when your data usage reaches this percentage of your usage cap. For example, you could set this at
90 percent so that you know when your usage is nearing 100 percent of the cap.
Template Configuration
Templates allow you to control multiple WAN devices with the same rule. Each WAN device that matches a template will automatically have its own rule created.
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For example, you can set a template rule for all mobile data modems that causes your router to send an alert after 1000 MB of usage in a month. When you attach a new 4G
USB modem, your template will immediately create a new Data Usage Rule for the attached modem that sends the alert as specified.
Click Add to configure a new Template rule.
Create a Template Name that you can recognize. The template will apply to one of the following WAN types:
All WAN
All Ethernet
All Modems
Select one of these types.
The rest of the rule settings options match those in the Data Usage Rules. See the section above for additional information about how to configure your template usage
rules.
Historical Data
The Historical Data graph displays if you have a Data Usage Rule enabled for an active WAN device. This graph shows the MB/sec trend for the last day. In this section you
also have the ability to change the data usage records for a connected WAN device: Add Usage or Erase History. You may want to add data usage to a device's record
if, for example, you've used the SIM or data plan with other devices – that data usage wouldn't otherwise be recorded by the router.
Click on Add Usage and then select the date and input additional data amount in MB.
GRE Tunnels
Generic Routing Encapsulation (GRE) tunnels can be used to create a connection between two private networks. Most CradlePoint routers are enabled for both GRE and VPN
tunnels. GRE tunnels are simpler to configure and more flexible for different kinds of packet exchanges, but VPN tunnels are much more secure.
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In order to set up a tunnel you must configure the following:
Local Network and Remote Network addresses for the “Glue Network,” the network that is created by the administrator that serves as the “glue” between the
networks of the tunnel. Each address must be a different IP address from the same private network, and these addresses together form the endpoints of the tunnel.
Remote Gateway, the public facing WAN IP address that the local gateway is going to connect to.
Routes that allow you to configure what network traffic from local host(s) will be allowed through the tunnel.
Optionally, you might also want to enable the tunnel Keep Alive feature to monitor the status of a tunnel and more accurately determine if the tunnel is alive or not.
Optionally, you might also want to enable the tunnel Keep Alive feature to monitor the status of a tunnel and more accurately determine if the tunnel is alive or not.
Click Add to configure a new GRE tunnel; click Edit to make changes to an existing tunnel.
Add/Edit Tunnel – General
Tunnel Name: Give the tunnel a name that uniquely identifies it.
Tunnel Key: Enables an ID key for a GRE tunnel, which can be used as an identifier for mGRE (Multipoint GRE).
Local Network: This is the local side of the “Glue Network,” a network created by the administrator to form the tunnel. The user creates the IP address inputted here. It
must be different from the IP addresses of the networks it is gluing together. Choose any private IP address from the following three ranges that doesn’t match either network:
10.0.0.0 - 10.255.255.255
172.16.0.0 - 172.31.255.255
192.168.0.0 - 192.168.255.255
Remote Network: This is the remote side of the “Glue Network.” Again, the user must create an IP address that is distinct from the IP addresses of the networks that are
being glued together. The Remote Network and Local Network values will be flipped when inputted for the other side of the tunnel configuration.
Subnet Mask: This is the subnet mask for the Glue Network. The Local and Remote Network addresses must fit with this mask. 255.255.255.0 is a logical choice for
most users.
Remote Gateway: This is the public facing, WAN-side IP address of the network that the local gateway is going to connect to.
TTL: Set the Time to Live (TTL), or hop limit, for the GRE tunnel.
MTU: Set the maximum transmission unit (MTU) for the GRE tunnel.
WAN Binding: WAN Binding is an optional parameter used to configure the GRE tunnel to ONLY operate when the specified WAN device(s) are available and connected. An
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example use case is when there is a router with both a primary and failover WAN device and the tunnel should only be used when the system has failed over to the backup
connection.
Make a selection for "When," "Condition," and "Value" to create a WAN Binding. The condition will be in the form of these examples:
When
Condition
Value
Port
is
USB Port 1
Type
is not
WiMAX
When:
Port – Select by the physical port on the router that you are plugging the modem into (e.g., "USB Port 2").
Manufacturer – Select by the modem manufacturer (e.g., "CradlePoint Inc.").
Model – Set your rule according to the specific model of modem.
Type – Select by type of Internet source (Ethernet, LTE, Modem, Wireless as WAN, WiMAX).
Serial Number – Select a 3G or LTE modem by the serial number.
MAC Address – Select a WiMAX modem by MAC Address.
Unique ID – Select by ID. This is generated by the router and displayed when the device is connected to the router.
Condition: Select “is,” “is not,” “starts with,” “contains,” or “ends with” to create your condition’s statement.
Value: If the correct values are available, select from the dropdown list. You may need to manually input the value.
Invert WAN Binding: Advanced option that inverts the meaning of WAN Binding to only establish this tunnel when the specified WAN Binding device(s) are NOT connected.
Tunnel Enabled: Select to activate the tunnel.
Add/Edit Tunnel – Routes
Adding routes allows you to configure what types of network traffic from the local host or hosts will be allowed through the tunnel.
Click Add Route to configure a new route. You will need to input the following information, defined by the remote network:
Network Address – This is the network address that is the destination of the route. This should be set to the network address at the remote side of the tunnel.
Netmask – This is the corresponding subnet mask of the network being defined (Default: 255.255.255.0).
You can set the tunnel to connect to a range of IP addresses or to a single IP address. For example, you could input 192.168.0.0 and 255.255.255.0 to connect your
tunnel to all the addresses of the remote network in the 192.168.0.x range. Alternatively, you could select a single address by inputting that address along with a Netmask of
255.255.255.255.
Add/Edit Tunnel – Keep Alive
GRE keep-alive packets can be enabled to be sent through the tunnel in order to monitor the status of the tunnel and more accurately determine if the tunnel is alive or not.
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GRE keep-alive packets may be sent from both sides of a tunnel, or from just one side.
Enabled: Select to enable GRE Keep Alive to continually send keep-alive packets to the remote peer.
Rate: Choose the length of time in seconds for each check (Default: 10 seconds. Range: 2 – 3600 seconds).
Retry: Select the number of attempts before the GRE tunnel is considered down or up (Default: 3. Range: 1 – 255).
Failover Tunnel and Failback Tunnel: Use these settings to create two tunnels – one as the primary tunnel and one as the backup tunnel. To configure tunnel
failover/failback, complete the following steps:
1. Create two tunnels: one for primary and one for backup. Make sure both tunnels have Keep Alive enabled.
2. Choose one to be the primary tunnel. Open the editor for this tunnel and make sure Tunnel Enabled is selected. Then go to the Keep Alive page. Under
Failover Tunnel select the other tunnel you have created.
3. Open the editor for the failover tunnel. Make sure Tunnel Enabled is not selected. On the Keep Alive page, set the Failback Tunnel to your primary tunnel.
L2TP Tunnels
NOTE: L2TP Tunnels require a feature license. Go to System Settings → Feature Licenses to enable this feature.
Layer 2 Tunneling Protocol (L2TP) tunnels can be used to create a connection between two private networks.
Once you have a valid feature license, click Add to create a new L2TP tunnel. Click Edit to make changes to an existing tunnel.
Add/Edit Tunnel – General
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Tunnel Name – Enter a name to uniquely identify this tunnel.
LNS address – Enter the IP Address of the LNS (tunnel server) peer.
MTU – Set the maximum transmission unit (MTU) for the L2TP tunnel.
MRU – Set the maximum receive unit (MRU) to request from the tunnel peer. The MRU is very similar to the MTU: MTU is for packets sent and MRU is for packets
received.
Tunnel Enabled – Click to enable/disable this tunnel. Default: Enabled.
Authentication
More authentication options and overrides are available in the next section.
Username – Username for user-specific authorization. Leave blank to disable.
Password – Shared secret (or password) used to authenticate the associated Local and Remote names.
Redial
Enabled – When this is selected, the tunnel will attempt to reconnect if disconnected.
Add/Edit Tunnel – Authentication
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Remote Name – Authorization name specified by and to the remote system as its identity, sometimes a username or hostname. Leave blank to match any.
Local Name – Authorization name specified by and to the remote system as the local system identity; sometimes a username or hostname. Leave blank to match
any.
Secret – Shared secret (or password) used to authenticate the associated Local and Remote names.
Overrides
Override Authentication methods/parameters. With methods set to Allow the two ends of the tunnel can negotiate a common scheme. Sometimes this negotiation fails, or the
implementation on one end is incompatible with the other. To solve those authentication issues, enable the overrides as needed.
Authentication – Username for user-specific authorization. Leave blank to disable.
CHAP – Choose from Allowed, Refused, or Required.
PAP – Choose from Allowed, Refused, or Required.
Name – Override names used to authenticate the router. Leave empty to use the default.
Add/Edit Tunnel – Routes
Typically specific routes are unnecessary, but they can be added in this section if needed. You can add or remove routes to be used to funnel packets through the tunnel.
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Network Address – This is the network address that is the destination of the route. This should be set to the network address at the remote side of the tunnel.
Netmask – This is the corresponding subnet mask of the network being defined.
Network Mobility (NEMO)
NOTE: NEMO requires a feature license. Go to System Settings → Feature Licenses to enable this feature.
Network Mobility (NEMO) is an Internet standards track protocol defined in RFC 5177. The protocol allows session continuity for every node in a mobile network as the network
moves.
NEMO requires a service provider, e.g. Verizon Wireless Private Network with DMNR (Dynamic Mobile Network Routing). Your NEMO service provider will define many of the
settings for your NEMO configuration.
Once you have a NEMO service provider and a valid feature license, add networks to the Networks Routed by NEMO section by first clicking Add. In the popup window,
input:
Network Address
Netmask
The Network Address and Netmask, or subnet mask, together define a range of IP addresses that comprise the local network you want associated with the NEMO settings.
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Network Mobility (NEMO) Settings
Home IP Address and Home Netmask – These may be provided by your NEMO service provider. The IP address is a placeholder, “dummy” address; any IP address can
be used (1.2.3.4 is common).
Home Agent IP Address, Home Agent Password, and Home Agent SPI – Your home agent will be defined by your NEMO service provider.
Renew Registration – The NEMO network regularly re-registers with the home agent (e.g., every 30 seconds). Specify the number of seconds between each check-in.
MTU – Override the maximum transmission unit (MTU) of the NEMO tunnel. The TCP MSS (maximum segment size) is automatically derived from the MTU. Leave blank to
rely on Path MTU Discovery.
NHRP Interfaces
NOTE: NHRP Configuration requires a feature license. Go to System Settings → Feature Licenses to enable this feature.
Next Hop Resolution Protocol is a protocol used to discover addresses of clients on Non-Broadcast Multiple Access (NBMA) networks. It is used to create next-generation VPN
technologies that allow shortcutting between spokes. With NHRP, systems attached to an NBMA network dynamically learn the NBMA address of the other systems that are
part of that network, allowing these systems to directly communicate without requiring an intermediate hop.
The NHRP Supported Interfaces table displays the following fields for each configured NHRP interface.
Name: Name of the GRE tunnel that NHRP will use.
Protocol Address/Prefix: GRE tunnel endpoint mapping that NHRP associates with the NBMA server.
NBMA Address: NBMA server address the protocol address/prefix is associated with.
Flags:
SD: Shortcut-Destination
N: Non-Caching
S: Shortcut
R: Redirect Click Add to create a new NHRP interface.
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Enabled: Enable or disable the interface.
Name: Give the interface a unique name that matches the mGRE (multipoint GRE) tunnel. Select from configured GRE tunnels or input manually.
Peer Authentication: Embeds the secret plaintext password to outgoing NHRP packets. Incoming NHRP packets on this interface are discarded unless this
password is present. Max length: 8 characters.
Holding Time: Specifies the holding time for NHRP registration requests and resolution replies.
Shortcut-Destination: Reply with authoritative answers on NHRP resolution requests destined to addresses in this interface (instead of forwarding the packets).
Non-Caching: Disables caching of peer information from forwarded NHRP resolution reply packets.
Shortcut: Enable creation of shortcut routes.
Redirect: Enable sending of proprietary enterprise-style NHRP traffic indication packets.
You also have the option to create static mappings for this interface. Click Add in the table to open the static mapping editor.
Protocol Address: Mapped endpoint to from protocol address to NBMA address.
Protocol Prefix: Optional prefix for protocol address.
NBMA Address: Destination mapped address from protocol address/prefix.
Register: This optional parameter specifies that a Registration Request should be sent to this peer on startup (displays flag R in the static mapping table if
selected).
Proprietary OS: This should be enabled if the statically mapped peer is running proprietary OS (displays flag C in the static mapping table if selected).
OpenVPN Tunnels
NOTE: OpenVPN requires a feature license. Go to System Settings → Feature Licenses to enable this feature.
OpenVPN is an open source software application that implements virtual private network (VPN) techniques for creating secure point-to-point or site-to-site connections in
routed or bridged configurations and remote access facilities.
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Once you have a valid feature license, click Add to create a new OpenVPN tunnel. Click Edit to make changes to an existing tunnel.
Add/Edit Tunnel – General
Tunnel Enabled – Click to enable/disable this tunnel.
Tunnel Name – Enter a name to uniquely identify this tunnel.
Tunnel Mode – Select which mode this tunnel endpoint is required to be. Choose from the following:
Client
Server
Local Tunnel Address – Enter the IP Address of the LNS (tunnel server) peer.
Remote Tunnel Address – Enter the IP Address of the LNS (tunnel server) peer.
Support IPv6 Tunnels – Allow IPv6 traffic to be forwarded over this tunnel. If you select this option, also input an IPv6 Tunnel Address and Tunnel Prefix
Length for IPv6.
Tunnel Protocol – Choose UDP or TCP.
Configuration Mode – Simple configuration requires the least amount of configuration for the tunnel, while advanced allows for a more detailed setup.
Ping – (Displays if the Configuration Mode is Advanced) If no packets have been sent in the amount of time entered, a ping is sent to the remote endpoint.
Ping Restart – (Displays if the Configuration Mode is Advanced) If no pings have been received in the amount of time entered, OpenVPN restarts the tunnel.
Add/Edit Tunnel – Remote Hosts
Create a list of remote server connections to connect to. OpenVPN will try to connect to each host in the list. If a disconnect occurs from a given server, the next server will be
tried in a round-robin fashion.
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Host – IP address of the remote server.
Port – Specify the port if desired.
Protocol – Select UDP or TCP.
Add/Edit Tunnel – Certificate Settings
Generate or upload certificates for OpenVPN.
If the Configuration Mode is set to Simple, you have the option to set the TLS-Auth Key.
If the Configuration Mode is set to Advanced, set any of the following:
Root Certificate
Client Certificate
Client Key
TLS-Auth Key
DH Parameters
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VPN Tunnels
VPN (virtual private network) tunnels are used to establish a secure connection to a remote network over a public network. For example, VPN tunnels can be used across the
Internet by an individual to connect to an office network while traveling, or by two office networks to function as one network. The two networks set up a secure connection
across the (normally) unsecure Internet by assigning VPN encryption protocols.
CradlePoint VPN tunnels use IPsec (Internet Protocol security) to authenticate and encrypt packets exchanged across the tunnels. To set up a VPN tunnel with a CradlePoint
router on one end, there must be another device (usually a router) that also supports IPsec on the other end.
IKE (Internet Key Exchange) is the security protocol in IPsec. IKE has two phases, Phase 1 and Phase 2. The router has several different security protocol options for each
phase, but the default selections will be sufficient for most users.
The VPN tunnel status page allows you to view the state of the VPN tunnels. If a tunnel fails to connect to the remote site, check the System Logs for more information. You
may double click on a cell to directly edit that information.
Click Add to configure a new VPN tunnel; click Edit to make changes to an existing tunnel.
Add/Edit Tunnel – General
Tunnel Name: Give the tunnel a name that uniquely identifies it.
Anonymous Mode: Select to allow remote connections from any IP address.
Responder Mode: When enabled, the router will not initiate negotiation with peers, otherwise start negotiations as soon as possible.
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Local Identity: Specifies the identifier sent to the remote host during phase 1 negotiation. If left blank it will default to the IP address of the WAN connection. Currently we
only support identifiers in the form of an IP address, a user-fully qualified domain name (user@mydomain.com) or just a fully qualified domain name (www.mydomain.com). If
the remote side of the tunnel is configured to expect an identifier, then both must match in order for the negotiation to succeed. If NAT-T is being used, a single word (instead
of an address) can be used if a DynDNS connection is not being used.
Remote Identity: Specifies the identifier we expect to receive from the remote host during phase 1 negotiation. If no identifier is defined then no verification of the remote
peer's identification will be done. Currently we only support identifiers in the form of an IP address, a user-fully qualified domain name (user@mydomain.com) or just a fully
qualified domain name (www.mydomain.com). If left blank we will default to the IP address of the WAN connection. If NAT-T is being used, a single word (instead of an
address) can be used if a DynDNS connection is not being used.
Authentication Mode: Select from Pre-Shared Key and Certificate. Pre-Shared Key is used when there is a single key common to both ends of the VPN.
Certificate requires the creation of a set of certificates and a private key that can be uploaded to the router. Select Enable Certificate Support in the Global VPN
Settings section to upload a single set of certificates for the router to use.
Pre-Shared Key: Create a password or key. The routers on both sides of the tunnel must use this same key.
Mode: Tunnel or Transport. Tunnel Mode is used for protecting traffic between different networks, when traffic must pass through an intermediate, untrusted network.
Transport Mode is used for end-to-end communications (for example, for communications between a client and a server).
Initiation Mode: Always On or On Demand. Always On is used if you want the tunnel to initiate the tunnel connection whenever the WAN becomes available. Select
On Demand if you want the tunnel to initiate a connection if and only if there is data traffic bound for the remote side of the tunnel.
Tunnel Enabled: Enabled or Disabled.
MBR1200 Quick Connect: VPN tunnels in more advanced CradlePoint devices have more choices than they did in the MBR1200, so they are more complex to configure
now. Check this box to simplify setup by streamlining your options to match the old settings from the CradlePoint MBR1200.
Add/Edit Tunnel – Local Gateway
IP Version: Select IPv4 or IPv6.
WAN Binding: WAN Binding is an optional parameter used to configure the VPN tunnel to ONLY operate when the specified WAN device(s) are available and connected. An
example use case is when there is a router with both a primary and failover WAN device and the tunnel should only be used when the system has failed over to the backup
connection.
Make a selection for "When," "Condition," and "Value" to create a WAN Binding. The condition will be in the form of these examples:
When
Condition
Value
Port
is
USB Port 1
Type
is not
WiMAX
When:
Port – Select by the physical port on the router that you are plugging the modem into (e.g., "USB Port 2").
Manufacturer – Select by the modem manufacturer (e.g., "CradlePoint Inc.").
Model – Set your rule according to the specific model of modem.
Type – Select by type of Internet source (Ethernet, LTE, Modem, Wireless as WAN, WiMAX).
Serial Number – Select a 3G or LTE modem by the serial number.
MAC Address – Select a WiMAX modem by MAC Address.
Unique ID – Select by ID. This is generated by the router and displayed when the device is connected to the router.
Condition: Select “is,” “is not,” “starts with,” “contains,” or “ends with” to create your condition’s statement.
Value: If the correct values are available, select from the dropdown list. You may need to manually input the value.
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Invert WAN Binding: Advanced option that inverts the meaning of WAN Binding to only establish this tunnel when the specified WAN Binding device(s) are NOT connected.
Add/Edit Tunnel – Local Networks
IP Version: Select IPv4 or IPv6.
The Network Address and the Netmask define what local devices have access to or can be accessed from the VPN tunnel.
NOTE: the local network IP address MUST be different from the remote network IP address.
Optionally: A Port can be defined that will limit the traffic going through the VPN tunnel to only that port. If the field is left blank, any port will be accepted by the tunnel.
Add/Edit Tunnel – Remote Gateway
Gateway: This value can be any of the following: an IPv4 address, an IPv6 address, or a fully qualified name in the form of "host.domain.com" (DNS names are caseinsensitive, so only lower case letters are allowed). It is recommended that you use a dynamic DNS hostname instead of the static IP address – by using the dynamic DNS
hostname, updates of the remote WAN IP are compensated for while connecting to a VPN tunnel.
Add/Edit Tunnel – Remote Networks
The Network Address and the Netmask define the remote network address range that local devices will have access to via the VPN tunnel.
NOTE: the remote network IP address MUST be different from the local network IP address.
Optionally: A Port can be defined that will limit the traffic going through the VPN tunnel to only that port. If the field is left blank, any port will be accepted by the tunnel.
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Add/Edit Tunnel – IKE Phase 1
IKE security has two phases, Phase 1 and Phase 2. You have the ability to distinctly configure each phase, but the default settings will be sufficient for most users.
To set up a tunnel with a remote site, you need to match your tunnel's IKE negotiation parameters with the remote site. By selecting several encryption, hash, and DH group
options, you improve your chances for a successful tunnel negotiation. For greatest compatibility, select all options; for greatest security, select only the most secure options
that your devices support.
Exchange Mode: The IKE protocol has 2 modes of negotiating phase 1 – Main (also called Identity Protection) and Aggressive.
In Main mode, IKE separates the key information from the identities, allowing for the identities of peers to be secure at the expense of extra packet exchanges.
In Aggressive mode, IKE tries to combine as much information into fewer packets while maintaining security. Aggressive mode is slightly faster but less secure.
Because it has better security, Main mode is recommended for most users.
Key Lifetime: The lifetime of the generated keys of Phase 1 of the IPsec negotiation from IKE. After the time has expired, IKE will renegotiate a new set of Phase 1 keys.
Encryption, Hash, and DH Groups
Each IKE exchange uses one encryption algorithm, one hash function, and one DH group to make a secure exchange.
Encryption: Used to encrypt messages sent and received by IPsec.
AES 128
AES 256
DES
3DES
Hash: Used to compare, authenticate, and validate that data across the VPN arrives in its intended form and to derive keys used by IPSec.
MD5
SHA1
SHA2 256
SHA2 384
SHA2 512
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Note that some Encryption/Hash combinations (e.g., 3DES with SHA2 384/512) are computationally expensive, impacting WAN performance. AES is as strong an encryption
and performs much better than 3DES.
DH Groups: The DH (Diffie-Hellman) Group is a property of IKE and is used to determine the length of prime numbers associated with key generation. The strength of the
key generated is partially determined by the strength of the DH Group. Group 5, for instance, has greater strength than Group 2.
Group 1: 768-bit key
Group 2: 1024-bit key
Group 5: 1536-bit key
In IKE Phase 1 you can only select one DH group if you are using Aggressive exchange mode.
By default, all the algorithms (encryption, hash, and DH groups) supported by the device are checked, which means they are allowed for any given exchange. Deselect these
options to limit which algorithms will be accepted. Be sure to check that the router (or similar device) at the other end of the tunnel has matching algorithms.
The algorithms are listed in order by priority. You can reorder this priority list by clicking and dragging algorithms up or down. Any selected algorithm may be used for IKE
exchange, but the algorithms on the top of the list are more likely to be used more often.
Add/Edit Tunnel – IKE Phase 2
Perfect Forward Secrecy (PFS): Enabling this feature will require IKE to generate a new set of keys in Phase 2 rather than using the same key generated in Phase 1.
Additionally, with this option enabled the new keys generated in Phase 2 are exchanged in an encrypted session. Enabling this feature affords the policy greater security.
Key Lifetime: The lifetime of the generated keys of Phase 2 of the IPsec negotiation from IKE. After the time has expired, IKE will renegotiate a new set of Phase 2 keys.
Phase 2 has the same selection of Encryption, Hash, and DH Groups as Phase 1, but you are restricted to only one DH Group. Phase 2 and Phase 1 selections do not
have to match.
Add/Edit Tunnel – Dead Peer Detection
Dead Peer Detection (DPD) defines how the router will detect when one end of the IPsec session loses connection while a policy is in use.
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Connection Idle Time: Configure how long the router will allow an IPsec session to be idle before beginning to send Dead Peer Detection (DPD) packets to the peer
machine. (Default: 30 seconds. Range: 10 – 3600 seconds.)
Request Frequency allows you to adjust the delay between these DPD packets. (Default: 15 seconds. Range: 2 – 30 seconds.)
Maximum Requests: Specify how many requests to send at the selected time interval before the tunnel is considered dead. (Default: 5. Range: 2 – 10.)
Failback Retry Period: If you have VPN tunnel failover/failback enabled (see below), set the time period between each check on the primary network after failover. (Default:
10 seconds. Range: 5 – 60 seconds.)
Failover Tunnel and Failback Tunnel: Use these settings to create two tunnels – one as the primary tunnel and one as the backup tunnel. To configure tunnel
failover/failback, complete the following steps:
1. Create two tunnels: one for primary and one for backup. Make sure that both tunnels have the same Remote Network and that both have Dead Peer
Detection enabled.
2. Choose one to be the primary tunnel. Open the editor for this tunnel and make sure Tunnel Enabled is selected. Then go to the Dead Peer Detection page.
Under Failover Tunnel select the other tunnel you have created.
3. Open the editor for the failover tunnel. Make sure Tunnel Enabled is not selected. On the Dead Peer Detection page, set the Failback Tunnel to your
primary tunnel.
Global VPN Settings
These settings apply to all configured VPN tunnels.
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Enable Certificate Support: Enabling Certificate Support will allow you to load a certificate for VPN to the router. Click the “Upload Certificate” button to browse for a
certificate on a local device. Disabling certificate support will no longer use any previously loaded certificate but will not delete it from the router. Only one certificate at a time is
supported.
IKE / ISAKMP Port: Internet Key Exchange / Internet Security Association and Key Management Protocol port. (Default: 500. This is a standard VPN port that usually does
not need to be changed.)
IKE / ISAKMP NAT-T Port: Internet Key Exchange / Internet Security Association and Key Management Protocol network address translation traversal port. (Default: 4500.
This is a standard VPN NAT-T port that usually does not need to be changed.)
NAT-T KeepAlive Interval: Number of seconds between sending NAT-T packets to keep the tunnel alive if no other traffic is being sent. (Default: 20 seconds. Range: 03600 seconds. 20 seconds will be sufficient in almost all cases.)
Tunnel Connect Retry: Number of seconds between connection attempts. (Default: 30 seconds. Range: 10-255 seconds. 30 seconds will be sufficient in almost all
cases.)
VPN with NAT-T
If one side of a planned VPN tunnel is behind a NAT (network address translation) firewall, the setup of your tunnel requires the following specifications:
1. Each side of the tunnel must use both a Local Identity and a Remote Identity. These must match the identities on the other side: The Local Identity must match
the Remote Identity on the other side of the tunnel, and vice versa. In this case, these identities can each be a simple word.
2. The Tunnel Name for the side of the tunnel that is not behind the NAT firewall must be “anonymous”.
3. The VPN tunnel must be initiated from the side that is behind the NAT firewall.
WAN Affinity / Load Balancing
Load Balance
Select the Load Balance Algorithm from the following dropdown options:
Round-Robin: Evenly distribute each session to the available WAN connections.
Rate: Distribute load based on the current upload and download rates. A WAN device's upload and download bandwidth values can be set in Internet →
Connection Manager.
Spillover: This was the default algorithm in older (version 3) firmware. Load is always given to devices with the most available bandwidth. The estimated bandwidth
rate is based on a combination of the upload and download configuration values and the observed capabilities of the device.
Data Usage: This mode works in concert with the Data Usage feature (Internet → Data Usage). The router will make a best effort to keep data usage between
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interfaces at a similar percentage of the assigned data cap in the data usage rule for each interface, rather than distributing sessions based solely on bandwidth. For
proper functioning you need to create data usage rules for each WAN device you will be load balancing. Make certain to select the "Use with Load Balancing"
checkbox in the data usage rule editor.
WAN Affinity
WAN Affinity rules allow you to manage traffic in your network so that particular bandwidth uses are associated with particular WAN sources. This allows you to prioritize
bandwidth.
EXAMPLE: You could specify that your guest LAN is only associated with your Ethernet connection with no failover. Then if your Ethernet
connection goes down and the embedded modem connects for failover for your primary LAN, your guest LAN will not take bandwidth
from your primary LAN, saving you money.
Click Add to open the WAN Affinity Policy Editor and create a new WAN Affinity rule.
Name: Give a name for your rule that is meaningful to you.
DSCP (DiffServ): Differentiated Services Code Point is the successor to TOS (Type of Service). Use this field to select traffic based on the DSCP header in each IP packet.
This field is sometimes set by latency sensitive equipment such as VoIP phones. If you know specific DSCP values, you can input one here.
DSCP Negate: When checked this rule will match on any packet that does NOT match the DSCP field.
Protocol: Select from the dropdown list to specify the protocol for a particular data use. Otherwise, leave “Any” selected.
Any
ICMP
TCP
UDP
GRE
ESP
SCTP
Source IP Address, Source Netmask, Destination IP Address, and Destination Netmask: Specify an IP address or range of IP addresses by combining an IP
address with a netmask for either “source” or “destination” (or both). Source vs. destination is defined by traffic flow. Leave these blank to include all IP addresses (such as if
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your rule is defined by a particular port instead).
EXAMPLE: If you want to associate this rule with your guest LAN, you could input the IP address and netmask for the guest LAN here
(leaving the last slot “0” to allow for any user attached to the guest network):
Source IP Address: 192.168.10.0
Source Netmask: 255.255.255.0
Failover: (Default: Selected.) When this is selected and traffic from the chosen WAN device for this rule is interrupted, the router will fail over to another available WAN
device. Deselect this option to restrict this traffic to only the selected WAN interface.
WAN Binding Type: You have several options for specifying the type of WAN interface(s) you want associated with your rule. Make a selection for "When," "Condition," and
"Value" to assign a WAN Binding Type. The condition will be in the form of these examples:
When
Condition
Value
Port
is
USB Port 1
Type
is not
WiMAX
When:
Port – Select by the physical port on the router that you are plugging the modem into (e.g., "USB Port 2").
Manufacturer – Select by the modem manufacturer (e.g., "CradlePoint Inc.").
Model – Set your rule according to the specific model of modem.
Type – Select by type of Internet source (Ethernet, LTE, Modem, Wireless as WAN, WiMAX).
Serial Number – Select a 3G or LTE modem by the serial number.
MAC Address – Select from a dropdown list of attached devices.
Unique ID – Select by ID. This is generated by the router and displayed when the device is connected to the router.
Condition: Select “is,” “is not,” “starts with,” “contains,” or “ends with” to create your condition’s statement.
Value: If the correct values are available, select from the dropdown list. You may need to manually input the value.
Load Balance Algorithm: Select the Load Balance Algorithm for this WAN Affinity rule from the following dropdown options:
Round-Robin: Evenly distribute each session to the available WAN connections.
Rate: Distribute load based on the current upload and download rates. A WAN device's upload and download bandwidth values can be set in Internet →
Connection Manager.
Spillover: This was the default algorithm in older (version 3) firmware. Load is always given to devices with the most available bandwidth. The estimated bandwidth
rate is based on a combination of the upload and download configuration values and the observed capabilities of the device.
Data Usage: This mode works in concert with the Data Usage feature (Internet → Data Usage). The router will make a best effort to keep data usage between
interfaces at a similar percentage of the assigned data cap in the data usage rule for each interface, rather than distributing sessions based solely on bandwidth. For
proper functioning you need to create data usage rules for each WAN device you will be load balancing. Make certain to select the "Use with Load Balancing"
checkbox in the data usage rule editor.
WiFi as WAN
WiFi as WAN uses an outside WiFi network as its Internet source. When WiFi as WAN is enabled, the router will find other WiFi networks that you can select and connect to.
Unless a selected WiFi source is on an unprotected network, you will need to know its password or key.
To enable WiFi as WAN, first select the desired WiFi radio:
WiFi Radio #1 (2.4 GHz)
WiFi Radio #2 (5 GHz)
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All CradlePoint routers and some other routers use the same default IP address for the primary network: 192.168.0.1. If you attempt to set up WiFi as WAN and there is an
“IP conflict,” you need to change the IP address. The router is attempting to use the same IP address for both WAN and LAN, which is impossible. Go to Network
Settings → WiFi / Local Networks. Select the network and click Edit. You can change the IP address under IPv4 Settings. For example, you might change
192.168.0.1 to 192.168.1.1.
Saved Profiles
This is a list of WiFi networks that have already been configured as WAN sources. The router will attempt to connect to any of these access points using the password you
have configured. If more than one access point is in range, then the router will connect with the highest priority network.
Network: The name (SSID, or Service Set Identifier) that is broadcast by the access point.
BSSID: The numeric ID of the network (Basic Service Set Identifier). This parameter is required when trying to connect to a hidden network using WiFi as WAN. It is optional
when connecting to a visible network. If it is set in a profile, both the SSID and BSSID must match to connect to an access point. If the BSSID is not set in a profile, then the
router will connect to any access point that matches the given SSID.
Auth Mode: The type of encryption that is used by the network.
None
WEP Auto
WEP Open
WEP Shared
WPA1 Personal
WPA2 Personal
WPA1 & WPA2 Personal
You have two options for adding network profiles:
Automatic – Select a WiFi network in Site Survey and click Import.
Manual – Click on Add under Saved Profiles and input the required information.
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Site Survey
This is a list of WiFi networks that the router can currently find, along with information about the network such as its mode and channel. Click “Refresh” if a WiFi network you
want to connect to is invisible. You can sort the list based on any of the fields by clicking on the field name.
If you import a network from Site Survey, most of the information about the network will already be completed. You need to input the password (if there is one) and then
click submit to save the WiFi as WAN profile.
Wireless Scan Settings
Scan Interval: How often WiFi as WAN scans the environment for updates. (Default: 60 seconds. Range: 5–3600 seconds.)
Scan While Connected: Continue to scan for WiFi as WAN profile updates when connected. Each time a scan occurs the wireless communication of the router will be
temporarily interrupted. Normally this should be disabled.
System Settings
The System Settings section of the Administration Pages provides access to tools for broad administrative control of the router. The System Settings tab has the following
dropdown menu items:
Administration
Certificate Management
Device Alerts
Enterprise Cloud Manager
Feature Licenses
Hotspot Services
Serial Redirector
SNMP Configuration
System Control
System Software
Administration
Select the Administration submenu item in order to control any of the following functions:
Router Security
System Clock
Local Management
Remote Management
GPS
SMS
System Logging
Router Services
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Router Security
Advanced Security Mode – When the router is configured to use the advanced security mode, several aspects of the router’s configuration and networking functionality will
be extended to support high security environments. This includes support for multiple user accounts, increased password security, and additional network spoofing filters. If you
plan to use your router in a PCI DSS compliant environment this option is mandatory. See below for more details.
Admin Password – Enter a password for the administrator who will have full access to the router's management interface. You can use the default password on the back of
your product, or you can create a custom Administrator Password.
Advanced Security Mode
When you enable Advanced Security Mode, you have three different options for the Authentication Mode:
Local Users
TACACS+
RADIUS
Local Users
Create users with administrative privileges by inputting usernames and passwords in the Advanced User Management table. The default username is “admin,” but you can
edit this name, or delete it once you create other users (you can’t delete the user you are currently signed in as).
In TACACS+ and RADIUS modes, if the servers cannot be reached, either because the WAN is down or a response is not received within the selected Server Timeout, the
router will automatically fall back to using Local Users mode to prevent any potential of being locked out.
TACACS+
TACACS+ stands for “Terminal Access Controller Access-Control System plus”. The router will use a TACACS+ server (or two, optionally) to authorize administration.
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Server Timeout – If the servers are not reached within the set time (possibly because the WAN is down), the router will automatically fall back to using Local Users
mode to prevent users from being locked out.
Authentication Service – Choose from:
ASCII / Login
PAP
CHAP
Server Address – This can be either an IP address in the form of "1.2.3.4", or a DNS name in form of "host.domain.com". Only lower case letters are allowed for
a DNS name.
Port – Port 49 is default for TACACS+.
Shared Secret
RADIUS
RADIUS stands for “Remote Authentication Dial In User Service”. The router will use a RADIUS server (or two, optionally) to authorize administration.
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Server Timeout – If the servers are not reached within the set time (possibly because the WAN is down), the router will automatically fall back to using Local Users
mode to prevent users from being locked out.
Server Address – This can be either an IP address in the form of "1.2.3.4", or a DNS name in form of "host.domain.com". Only lower case letters are allowed for
a DNS name.
Port – Port 1812 is common for RADIUS servers.
Shared Secret
System Clock
Enabling NTP will tell the router to get its system time from a remote server on the Internet. If you do not enable NTP then the router time will be based on when the router
firmware was built, which is guaranteed to be wrong. Whenever the Internet connection is re-established and once a week thereafter the router will ask the server for the
current time so it can correct itself.
You then have the option of selecting an NTP server and adjusting the NTP server port. Select the NTP server from the dropdown list. Any of the given NTP servers will be
sufficient unless, for example, you need to synchronize your router’s time with other devices in a network.
Time Zone – Select from a dropdown list. Setting your Time Zone is required to properly show time in your router log.
Daylight Savings Time – Select this checkbox if your location observes daylight savings time.
Local Management
Enable Internet Bounce Pages – Bounce pages show up in your web browser when the router is not connected to the Internet. They inform you that you are not
connected and try to explain why. If you disable bounce pages then you will just get the usual browser timeout. In the normal case when the router is connected to
the Internet you don't see them at all.
Disable Attention LED – This disables the Attention LED. This will take effect at the next reboot.
Local Domain – The local domain is used as the suffix for DNS entries of local hosts. This is tied to the hostnames of DHCP clients as
DHCP_HOSTNAME.LOCAL_DOMAIN.
System Identifier – This is a customizable identity that will be used in router reporting and alerting. The default value is the product name and the last three
characters of the MAC address of the router.
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Require HTTPS Connection – Check this box if you want to encrypt all router administration communication.
Secure HTTPS Port – Enter the port number you want to use. The default is 443.
Enable SSH Server – When the router's SSH server is enabled you may access the router's command line interface (CLI) using the standards-based SSH
protocol. Use the username "admin" and the standard system password to log in.
SSH Server Port – Default: 22.
Remote Management
Remote Management allows a user to enable incoming WAN pings or change settings for the router from the Internet using the router's Internet address.
Allow WAN pings – When enabled the functionality allows an external WAN client to ping the router.
Allow Remote Web Administration – When remote administration is enabled it allows access to these administration web pages from the Internet. With it disabled, you
must be a client on the local network to access the administration website. For security, remote access is usually done via a non-standard http port. Additionally, encrypted
connections can be required for an added level of security.
Require HTTPS Connection – Requiring a secure (https) connection is recommended.
HTTP Port: Default – 8080. This option is disabled if you select “Require Secure Connection”.
Secure HTTPS Port – Default: 8443.
NOTE: You can restrict remote access to only specified IP addresses in Network Settings → Firewall under Remote Administration
Access Control.
Allow Remote SSH Access – This will enable SSH access to the router from the Internet. It is only available when SSH access is enabled in the Local Management tab.
Some carriers block the remote SSH access ports. If a ping to the router's WAN port does not work, it is unlikely that remote SSH access will work.
GPS
If you have an attached device with GPS support (SIM-based models with GPS support require that the SIM is inserted), you can enable a graphical view of your router’s
location which will appear in Status → GPS.
Users can configure GPS NMEA GGA format sentence reporting, available through a router-based server and/or a remote server.
NOTE: Some carriers disable GPS support in otherwise supported modems. If you encounter issues with obtaining a fix, contact your
carrier and ensure that GPS is supported.
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Enable GPS support – Enables support for querying GPS information from supported modems.
Enable GPS server on WAN – Enables a TCP server on the WAN side of the firewall, which will periodically send GPS NMEA sentences to connected clients.
Enable GPS server on LAN – Enables a TCP server on the LAN side of the firewall, which will periodically send GPS NMEA sentences to connected clients.
GPS server port number
Enable GPS reporting to remote server – Enables periodic reporting of GPS NMEA sentences to a remote server. The router will buffer NMEA data if errors
are encountered or if the Internet connection goes down and send the buffered sentences when the connection is restored.
Remote server hostname or IP
Remote server port
Report only over specific time interval – Restricts the NMEA sentence reporting to a remote server to a specific time interval.
GPS NMEA GGA Reporting
The device reports GPS information with the NMEA (National Marine Electronics Association) GGA sentence format. GGA provides essential fix data.
Example:
$GPGGA,1753405,4916.450,N,12311.127,W,2,06,1.5,117.3,M,−26.574,M,6.0,0138*47
Sample Data
Description
1753405
Time of fix – 17:34:05 UTC
4916.450,N
Latitude 49 deg. 16.450 min North
12311.127,W
Longitude 123 deg. 11.127 min West
2
Fix quality: 0 = fix not available; 1 = GPS fix; 2 = Differential GPS fix; 3 = PPS fix; 4 = Real Time Kinematic; 5 = Float RTK; 6 = estimated (dead
reckoning); 7 = Manual input mode; 8 = Simulation mode
06
Number of satellites being tracked
1.5
Horizontal dilution of precision (HDOP) – relative accuracy of horizontal position
117.312,M
Altitude in meters above mean sea level
−26.574,M
Geoidal separation: height of mean sea level above WGS-84 earth ellipsoid (negative value means mean sea level is below ellipsoid)
6.0
Time in seconds since last update from differential reference stations
0138
Differential reference station ID number
*47
Checksum – used by program to check for transmission errors
For more examples and information about NMEA GGA, see the following websites:
http://aprs.gids.nl/nmea/#gga
http://www.gpsinformation.org/dale/nmea.htm#GGA
SMS
SMS (Short Message Service, or text messaging) requires a cellular modem with an active data plan. SMS is not designed to be a full remote management feature: SMS
allows you to connect to the router for a few simple queries or commands with a text messaging service (e.g., from your phone). A modem that does not have an active data
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connection may still be reachable by SMS because Internet traffic and SMS traffic operate on separate channels, so SMS can be used to bring on offline router back online.
SMS is enabled on the router by default. However, it only works if SMS is supported and enabled on the modem. Most modems have SMS enabled by default, but the carrier
may charge a fee for each text message sent or received. Contact your carrier to review these fees and/or to enable an SMS plan.
Important notes about SMS:
Messages are limited to 160 characters.
SMS is not a guaranteed delivery protocol. The carriers do not guarantee that the SMS message will be delivered to the modem or that the modem’s response will
be delivered to the sender. This means an administrator might have to send messages multiple times before the desired action is performed.
SMS is a slow protocol. It can take seconds or up to a few minutes for messages to be delivered.
SMS messages are not encrypted; they are sent in full readable text over the network.
Enable SMS support – SMS support is enabled by default on the router. Deselect this to disable.
Password – By default, the password is the last 8 characters of the router’s MAC address (i.e., the Default Password on the product label). You can change this password
to anything between 1 and 16 characters. It should be long enough to be useful for security but short enough to easily type into your phone (or other texting client).
White List – This list is blank by default, which means that the router will accept SMS messages from any phone number. Leaving this blank is unsecure, so CradlePoint
recommends that you add phone numbers to this list. Once any numbers are listed, only those numbers have the ability to connect to the router via SMS.
NOTE: You cannot add email addresses to the White list. When a phone number is added to the White List, email SMS messages will be
rejected.
How to Send an SMS Message
You can send SMS messages to the router via phone or email. The key elements are:
1. the modem’s MDN
2. the SMS password (defined above)
3. the command
You must know the MDN (Mobile Directory Number) of the modem to send SMS messages to the router. This is a phone number that can be found under Status →
Internet Connections in the router administration pages or under Devices → Network Interfaces in Enterprise Cloud Manager.
How to Text from a Phone
1.
2.
3.
4.
Open the text messaging tool on your phone and start a new message.
In the To field, enter the modem’s MDN.
In the Subject field, enter the SMS password and command.
Click Send.
How to Text from an Email Account
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NOTE: There are limitations with sending texts via email. The SMS engine is currently only compatible with GSM-based carrier operators.
1. Start a new email message.
2. In the To field, enter the modem’s MDN plus the modem’s carrier domain name (e.g., 2085555555@txt.att.net).
3. Enter the password and command in either the Subject field or Body of the email message. If you use the subject field, leave the body blank, and if you use the
body, leave the subject blank.
NOTE: The subject field may be limited to a certain number of characters, so if you get an error when sending the command on the
subject line, switch to using the body instead.)
SMS Commands
Below is a list of supported SMS messages and the syntax format.
Due to security concerns, the set of commands are intentionally limited to those that can configure a modem’s connection, but cannot lock the administrator out due to
malicious modem changes. Therefore, if an unsolicited request adjusts the modem’s configuration via SMS, an administrator can still access the modem via SMS.
Command syntax:
<password>,<command>,[arg1,][arg2,]
All commands start with the password – either the default of the last 8 digits of the router's MAC address or the administrator-configured password. Commands can have an
optional number of arguments.
NOTE: The trailing comma on the command is important to allow the SMS engine to distinguish the final argument from other information
the SMS client might append to the message without your knowledge.
Supported Commands
reboot – Reboot the router (not the modem)
Syntax:
<password>,reboot,
Example:
1234,reboot,
restore – Restore the router to factory defaults
Syntax:
<password>,restore,
Example:
1234,restore,
rstatus – Get router status
Syntax:
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<password>,rstatus,
Example:
1234,rstatus,
mstatus – Get modem status (port parameter optional)
Syntax:
<password>,mstatus,[port,]
Examples:
1234,mstatus,
1234,mstatus,usb1,
//return status of highest priority modem
//return status of modem plugged into port usb1
This command returns info about the indicated modem’s status. The resulting data reflects the modem model number, service type, and connection status and values.
Sample response:
Model: MC200P
Service: HSPA+
SIM Status: READY
RSSI: -62 dbm
ECIO: -4
APN: wwan.ccs
IP Addr: 166.136.142.172
mreboot – Reboot the modem (port parameter optional)
Syntax:
<password>,mreboot,[port,]
Examples:
1234,mreboot,
1234,mreboot,usb1,
//reboot the highest priority modem
//reboot the modem plugged into port usb1
apn – Reboot the modem (port parameter optional)
Syntax:
<password>,apn,<new APN>,[port,]
Examples:
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1234,apn,myapn@apn.com,
1234,apn,myapn@apn.com,usb1,
//set APN of highest priority modem
//set APN for modem in port usb1
userpass – Set the modem's authentication username and password (port parameter optional)
Syntax:
<password>,userpass,<username>,<userpassword>,[port,]
Examples:
1234,userpass,joe,mypassword,
1234,userpass,joe,mypassword,usb3,
//set information of highest priority modem
//set information on modem in port usb3
simpin – Set the SIM's PIN (port parameter optional)
Syntax:
<password>,simpin,<pin>,[port,]
Examples:
1234,simpin,5678,
1234,simpin,5678,usb2
//set simpin in highest priority modem
//set simpin in modem on port usb2
log – Return a portion of the router log
Syntax:
<password>,log,[start,]
Examples:
1234,log,
1234,log,10,
1234,log,20,
//return the first 10 items of the log (items 0 through 9)
//return items 10 through 19 of the log
//return items 20 through 29 of the log
Sending log information via SMS messages likely results in several resulting texts. Please be aware of the costs of text messages on the modem’s account, and use this
command only if necessary.
* The “port” parameter is optional. It specifies which port – and therefore which modem – to perform the action on. If not given, the action will happen on the highest priority
modem.
Sample Debug Session
The following is an example of a debug session to discover a modem’s APN is misconfigured and needs to be set.
Figure out the state of the modems on the router:
1234,rstatus,
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Receive the modem’s status and settings:
1234,mstatus,
Set the modem’s APN to the correct setting:
1234,apn,broadband,
Verify the APN was set properly:
1234,mstatus,
Continue to verify the status periodically to ensure that the modem connects:
1234,rstatus,
System Logging
Logging Level: Setting the log level controls which messages are stored or filtered out. A log level of Debug will record the most information while a log level of Critical
will only record the most urgent messages. Each level includes all messages from all of the levels below it on the list (e.g. “Warning” includes all “Error” and “Critical” messages
as well).
Debug
Info
Warning
Error
Critical
Enable Logging to a Syslog Server: Enabling this option will send log messages to a specified Syslog server. After enabling, type the Hostname or IP address of the
Syslog server (or select from the dropdown menu).
Syslog Server Address: Select the Hostname or IP address from the dropdown menu, or type this in manually.
Include System ID: This option will include the router’s "System ID" at the beginning of every log message. This is often useful when a single remote Syslog server
is handling logs for several routers.
Include UTF8 Byte Order Mark: The log message is sent using UTF-8 encoding. By default the router will attach the Unicode Byte Order Mark (BOM) to the
Syslog message in compliance with the Syslog protocol, RFC5424. Some Syslog servers may not fully support RFC5424 and will treat the BOM as ASCII text, which
will appear as garbled characters in the log. If this occurs, disable this option.
Log to attached USB stick: Only enable this option if instructed by a CradlePoint support agent. This will write a very verbose log file to the root level of an attached USB
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stick. Please disable the feature before removing the USB stick, or you may lose some logging data.
Verbose modem logging: Only enable this option if instructed by a CradlePoint support agent.
Create support log: This functionality allows for a quick collection of system logging. Create this log file when instructed by a CradlePoint support agent.
Router Services
By default, router services (Enterprise Cloud Manager, NTP, etc.) connect to the router via the WAN. In some setups it makes sense to use the LAN instead. For example, if
your router is used strictly for 3G/4G failover behind another router, you may not want to use 3G/4G data unnecessarily. Select Use LAN Gateway to set your router
services to connect via the LAN.
LAN Gateway Address: Input the IP address of the LAN side connection. If this is a 3G/4G failover router operating behind another router, the LAN Gateway Address is the
IP address of that other router.
DNS Server and Secondary DNS Server: The primary and secondary DNS server numbers match the static DNS values (set at Network Settings → DNS). You can
leave the default values or set them manually here. (Changing these values also changes the static DNS values.)
Certificate Management
Through the CradlePoint administration pages you now have the ability to create, manage, sign, and import/export X.509 certificates – frequently referred to as SSL
certificates – under Network Settings → Certificate Management. Our implementation integrates an OpenSSL toolkit solution. It includes the abiility to create your
own CA certificates and self-signed certificates.
For background information on digital certificates, see the following Wikipedia articles:
Public key certificate
Public key infrastructure
X.509 (ITU-T standard)
PKCS #12
Digital certificates have multiple possible uses in a CradlePoint networking setup. For example, a digital certificate is a much more secure option for VPN tunnel authentication
than a pre-shared key.
Go to the following sections for more information about specific certificate management options:
Create Certificates – includes CA certificates and self-signed certificates
Certificate Signing Request (CSR) – generate a CSR for third-party signing
Local Certificates – list of certificates on the device; includes Remove certificate option
Import/Export PEM Format Certificates
Import/Export PKCS #12 Format Certificates
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Not all Certificate Management options displayed here are currently available via the Enterprise Cloud Manager configuration pages.
Create Certificates
Complete the following fields to create certificates locally, including CA (certificate authority) certificates.
To create local certificates without sending signature requests to a third-party CA, first create a CA certificate with this interface and then create additional certificates that you
sign with your CA:
Step 1: Create a CA certificate. In the Issuer section select Set as CA certificate.
Step 2: Create additional certificates. In the Issuer section select Sign with CA certificate and then select the CA certificate you created in step 1 from
the dropdown list.
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General Description
Name: Choose a name meaningful to you.
Issuer
Set as CA certificate: Select if the certificate you are creating is intended to be a CA.
Sign with CA certificate: Select to sign this certificate with a CA you created previously.
Certificate Name: Select your CA certificate from the dropdown list of local certificates.
Subject
Country Name: 2-letter country code (e.g., AU, UK, US)
State or Province Name: The name of your state or region
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Local Name: Generally the city or town
Organization Name: Company name
Organization Unit: Company division name
Common Name: Must be unique; if used for authentication, this must match the configured Common Name (CN) on the third-party authenticator
Email Address
Validity
Days: Input the number of days the certificate should remain valid (999 days maximum).
Public Key Algorithm
Type: Select one of the following:
RSA
DSA
Digest: The following cryptographic hash functions are listed in order of increasing security. More security requires more router resources.
MD5
SHA-128
SHA-256
Bits: A greater bit size is more secure, but requires more router resources. Some devices do not support 2048 bits, so ensure compatibility.
1024
2048
Certificate Signing Request
Request a certificate signature from a remote CA. Using an established, third-party CA increases the likelihood that your certificate will be trusted by others (see security issues
for self-signed certificates for more information).
Generate a certificate signing request (CSR) by selecting a certificate from the dropdown list (Name field) and downloading the CSR. The CSR can then be sent to a remote
CA for a signature. Once the certificate has been signed, import the certificate in PEM or PKCS #12 format.
When you export the CSR, select a Digest, or cryptographic hash function. These are listed in order of increasing security. More security requires more router resources.
MD5
SHA-128
SHA-256
Local Certificates
This is a table of local certificates, including certificate details.
Remove a local certificate by selecting the certificate and clicking the Remove button.
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Name: Friendly description of the certificate.
Country: (C) The certificate owner’s country of residence.
State or Province: (ST) the certificate owner’s state or province of residence
Location: (L) The certificate issuer’s locality (city, town, etc.).
Org.: (O) The organization to which the certificate issuer belongs.
Org. Unit: (OU) The name of the organizational unit to which the certificate issuer belongs
Common Name: (CN) Name used to match authentication credentials.
Import/Export PEM Format Certificates
PEM is a container format for encoding data – in this case, X.509 certificates. PEM was originally designed for encoding email (PEM stands for Privacy-enhanced Electronic
Mail), but it has never been widely used for that purpose. The format is much more common for encoding digital certificates.
The PEM format uses Base64 and DER (Distinguished Encoding Rules) encoding.
Import
Choose a certificate file in PEM format from your computer or local device and upload it to the router. Give the certicate a name that is meaningful to you.
Export
Select a local certificate from the dropdown list and download it to your computer or local device in PEM format.
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Import/Export PKCS #12 Format Certificates
PKCS #12 is one of the public-key cryptography standards. PKCS #12 files bundle public and private certificate keys in an archive file format. The PKCS #12 container
format is more secure than the PEM container format because it is protected by an encryption key.
Import
Choose a certificate file in PKCS #12 format from your computer or local device and upload it to the router. Give the certicate a name that is meaningful to you.
PKCS #12 files are protected by a passphrase – you must know this key to import the file.
Export
Select a local certificate from the dropdown list and download it to your computer or local device in PKCS #12 format.
When you export this file, you must create a passphrase to protect it. This key is required for future use of the file.
NOTE: This article may contain links that direct you to non-CradlePoint, Inc. owned websites, and these links are not under the control of
CradlePoint, Inc. or any of its representatives. CradlePoint, Inc. is not responsible for the content of any linked site or any link contained in
a linked site or any changes or updates to such sites outside of cradlepoint.com. CradlePoint is providing these links as a convenience,
and the inclusion of any link does not imply endorsement of the site by CradlePoint, Inc. or any of its representatives.
Device Alerts
The Device Alerts submenu choice allows you to receive email notifications of specific system events. YOU MUST ENABLE AN SMTP EMAIL SERVER TO RECEIVE ALERTS.
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Alerts can be included for the following:
Firmware Upgrade Available: A firmware update is available for this device.
System Reboot Occurred: This router has rebooted. This depends on NTP being enabled and available to report the correct time.
Unrecognized MAC Address: Used with the MAC monitoring lists. An alert is sent when a new unrecognized MAC address is connected to the router.
WAN Device Status Change: An attached WAN device has changed status. The possible statuses are plugged, unplugged, connected, and disconnected.
Configuration Change: A change to the router configuration.
Login Failure: A failed login attempt has been detected.
VPN Tunnel Goes Down: Sends an alert when a VPN tunnel goes down.
Feature License Expiration: Sends an alert when a feature license is about to expire.
Full System Log: The system log has filled. This alert contains the contents of the system log.
Recurring System Log: The system log is sent periodically. This alert contains all of the system events since the last recurring alert. It can be scheduled for daily,
weekly and monthly reports (Frequency). You also choose the Time you want the alert sent.
SMTP Mail Server
Since your router does not have its own email server, to receive alerts you must enable an SMTP server. This is possible through most email services (Gmail, Yahoo, etc.)
Each SMTP server will have different specifications for setup, so you have to look those up separately. The following is an example using Gmail:
Server Address: smtp.gmail.com
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Server Port: 587 (for TLS, or Transport Layer Security port; the router does not support SSL).
Authentication Required: For Gmail, mark this checkbox.
User Name: Your full email address
Password: Your Gmail password
From Address: Your email address
To Address: Your email address
Once you have filled in the information for the SMTP server, click on the “Verify SMTP Settings” button. You should receive a test email at your account.
Delivery Options (Advanced)
Email Subject Prefix: This optional string is prefixed to the alert subject. It can be customized to help you identify alerts from specific routers.
Retry Attempts: The number of attempts made to send an alert to the mail server. After the attempts are exhausted, the alert is discarded.
Retry Delay: The delay between retry attempts.
Enterprise Cloud Manager
CradlePoint Enterprise Cloud Manager (ECM) is a cloud-based management service for configuring, monitoring, and organizing your CradlePoint routers. Key features include
the following:
Group based configuration management
Health monitoring of router connectivity and data usage
Remote management and control of routers
Historical record keeping of device logs and status
Visit http://cradlepoint.com/ecm to learn more about CradlePoint ECM. If you do not have ECM credentials, sign up at: http://cradlepoint.com/ecm-signup.
Registering Your Router – Once you have signed up for ECM, click on the Register Router button to begin managing the router through ECM. Input your ECM
Username and ECM Password and click Register. You have now registered the device with Enterprise Cloud Manager.
Suspending the ECM Client – Click on the Suspend Client button to stop communication between the device and ECM. Suspending the client will make it stop any
current activity and go dormant. It will not attempt to contact the server while suspended. This is a temporary setting that will not survive a router reboot; to disable the client
altogether use the Advanced Enterprise Cloud Manager Settings panel (below).
Enterprise Cloud Manager Settings (Advanced)
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Enabled: Enable the ECM client to contact the server. While this box is unchecked, the ECM client will never attempt to contact the server. (Default: Enabled)
Server Host:Port: The DNS hostname and port number for your ECM server. (Default: stream.cradlepoint.com)
Session Retry Timer: How long to wait, in seconds, before starting a new ECM session following a connection drop or connectivity failure. Note that this value is a
starting point for an internal backoff timer that prevents superfluous retries during connectivity loss.
Unmanaged Checkin Timer: How often, in seconds, the router checks with ECM to see if the router is remotely activated. Note that this value is a starting point
for an internal backoff timer that reduces network usage over time.
Maximum Alerts Buffer: The maximum number of alerts to buffer when offline.
Feature Licenses
Some CradlePoint features may require a license. These features are disabled by default. To obtain a feature license, contact your CradlePoint sales representative.
Once you have obtained the feature license file, upload the file to enable the feature. A reboot is required after uploading a feature license file.
Hotspot Services
Any of your networks can be enabled as a hotspot. To enable a hotspot, you need to select a network and set it as a hotspot in Network Settings → WiFi / Local
Networks.
NOTE: Although any network can be a hotspot, the router allows only one hotspot.
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Hotspot Mode: Choose from the following dropdown options:
Simple: Allows “Terms of Use” page and timeout settings controlled within the router.
RADIUS/UAM: Allows you to set up external authentication servers.
Local IP Network: A single LAN Group – including both WiFi and Ethernet – can be configured as your hotspot. If you do not already have a LAN Group configured as a
hotspot, go to the WiFi / Local Networks page (you can click Configure to link to this page) and set the Routing Mode to "Hotspot" for the LAN Group you want to use.
NOTE: Routing Mode is in the Local Network Editor under the IP Settings tab. Select a network in Network Settings → WiFi / Local
Networks and click Edit to open the Local Network Editor. The IP Settings tab will already be open. The Routing Mode dropdown menu
is at the bottom.
Allow Service on 3G/4G Modems: Allows you to enable or disable hotspot access to the Internet over a modem. This is often used if the router has a main wired link
and a secondary modem for failover (typically with a more expensive/limited data plan). Select this option if you want the router to allow data traffic over the modem if the
wired connection goes down.
Disable Service if Ethernet Threshold is met: This will block Hotspot use of the WAN when the threshold is met. This can be used if the router is being used as a
backup failover connection to another router with a wired connection. If that other router’s wired connection goes down and it starts using this router for its primary connection,
then disable Hotspot use of the WAN connection. Set the limiting Rate (KB/s) and Time Period (seconds).
Redirect HTTPS Requests: This allows initial requests to HTTPS websites to be redirected appropriately.
Hotspot/UAM Authentication Port: Default: 8000. Type in a different port number, or use the slider to change the port.
Simple Mode Settings
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Display: This section allows you to choose if a "Terms of Use" page will be given to the user connecting to the hotspot.
Internal Terms of Use. Fill in your own terms of use.
External Terms of Use. Specify a URL that has the Terms of Use page. Users will automatically be directed to this page.
No Terms of Use. Redirect Only.
Redirection on Successful Authentication: Depending on your choice for the “Terms of Use” page, your have further options for where the user will be directed. After
the user accepts the terms, you can either let him/her continue to the URL they were trying to reach or you can force the user to go to a specified URL once before
continuing on.
To the URL the user intended to visit.
To an administrator-defined URL.
Redirect URL: If you have chosen to send users to an administrator-defined URL, you will need to specify the address.
Session Timeout: (Default: 60 minutes.) The amount of time the user may use the router before being forced to authenticate again.
Idle Timeout: (Default: 15 minutes.) If the user is idle for this amount of time, make them re-authenticate.
Bandwidth (upload): (Default: 512 Kbits/sec.) The data rate limit for users uploading data through the hotspot.
Bandwidth (download): (Default: 1024 Kbits/sec.) The data rate limit for users downloading data through the hotspot.
RADIUS/UAM Settings
This section allows you to configure a RADIUS and Universal Access Method server. After the user accepts the terms, you can either let him/her continue to the URL they were
trying to reach or you can force the user to go to a specified UAM Server or URL once before continuing on.
RADIUS Settings
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Server Address 1: Assigned by RADIUS service.
Server Address 2: This is an optional backup server.
Authentication Port: The standard port number, 1812, will usually be sufficient.
Accounting Port: The standard port number, 1813, will usually be sufficient.
Shared Secret: Assigned by RADIUS service.
Redirection On Successful Authentication: Choose from the dropdown list of options for redirection:
Redirect to the UAM Server.
Redirect to the URL that the user intends to visit.
Redirect to the following URL (input the desired URL).
Session Timeout: (Default: 60 minutes.) The amount of time the user may use the router before being forced to authenticate again. This value can be overwritten
by the RADIUS server.
Idle Timeout: (Default: 15 minutes.) If the user is idle for this amount of time, make them re-authenticate.
Bandwidth (upload): (Default: 512 Kbits/sec.) The data rate limit for users uploading data through the hotspot.
Bandwidth (download): (Default: 1024 Kbits/sec.) The data rate limit for users downloading data through the hotspot.
UAM Settings
Login URL: Assigned by UAM service.
Splash Page URL: Optional URL that can point to an external page that can provide specific information to the user prior to being authenticated. The page MUST
provide a link back to the Login URL in order for the user to be authenticated. For example: http://lan ip address:uam port/prelogin or
http://192.168.10.1:8000/prelogin.
Shared Secret: Optional, depending on the UAM service.
NAS/Gateway ID: Assigned by UAM service.
HeartBeat Settings
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The HeartBeat, when enabled, sends the following information to the specified URL at the specified time interval so the operator managing the hotspot knows if the router is
still functioning:
mac: The MAC address of the router, i.e. 00-11-22-33-44-55.
nasid: The NAS/Gateway ID of the router which should be entered in the UAM Settings.
os_date: A string showing the type of router and the firmware version running, e.g. Cradlepoint_4.1.2.
uptime: The uptime and system load average of the router
Allowed Hosts Prior to Authentication
Adding hostnames to this list will allow access from your network to any external domain or website prior to being authenticated. For example, a hotel might allow access to its
own website prior to authentication.
Click Add to enter new hostnames you wish to allow.
Enter the hostname or domain name of the website you wish to allow, e.g. www.company.com or company.com. To allow all domain and sub-domain options, use a
wildcard, e.g. *.company.com.
Click Submit to save your additions.
Authorized MAC Addresses
Add the MAC addresses of trusted machines. This gives them automatic access through the Hotspot portal.
Serial Redirector
A single USB Serial device can be used to establish a serial link to a host port on the router. The USB Serial device can also be accessed by running "serial" from an SSH
session.
Telnet to Serial Configuration
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Enabled: Enabling Telnet to Serial will start a Telnet server that passes its connection to the serial adapter. Enabling this service is not necessary when accessing
serial through SSH.
LAN: Enable serial redirector for LAN connections.
Authenticated LAN: Enable serial redirector for Authenticated LAN connections. You must be logged into the router to use the redirector.
WAN: Enable serial redirector for WAN connections.
Server Port: Enter a port number for the redirector to use. (Default: 7218)
USB Serial Adapter Configuration
Baud Rate: Select from the dropdown list.
50
75
110
134
150
200
300
600
1200
1800
2400
4800
9600
19200
Byte Size: The number of bits in a byte. Select from: 5, 6, 7, and 8.
Parity: Change this value to enable parity bit checking. Select from the following dropdown options:
None: No parity checking. (Default)
Even: parity bit will always be even.
Odd: parity bit will always be odd.
Mark: parity bit will always be odd and always 1.
Space: parity bit will always be even and always 0.
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Stop Bits: Number of bits to initiate the stop period. Select from these dropdown values: 1, 1.5, and 2.
Hardware (RTS/CTS): Use RTS (Request To Send)/CTS (Clear To Send) to enable flow control.
Software (XON/XOFF): Use XON/XOFF to enable flow control.
Linefeed: Select how you want linefeeds translated (CR = carriage return and LF = line feed).
Ignore
CR/LF
CR
LF
SNMP Configuration
SNMP, or Simple Network Management Protocol, is an Internet standard protocol for remote management. You might use this instead of Enterprise Cloud Manager if you want
to remotely manage a set of routers that include both CradlePoint and non-CradlePoint products.
Enable SNMP: Selecting “Enable SNMP” will reveal the router’s SNMP configuration options.
Enable SNMP on LAN: Enabling SNMP on LAN will make SNMP services available on the LAN networks provided by this router. SNMP will not be available on
guest or virtual networks that do not have administrative access.
LAN port #: Use the LAN port # field to configure the LAN port number you wish to access SNMP services on. (Default: 161)
Enable SNMP on WAN: Enabling SNMP on WAN will make SNMP services available to the WAN interfaces of the router.
WAN port #: Use the WAN port # field to configure which publicly accessible port you wish to make SNMP services available on. (Default: 161)
SNMPv1: SNMP version 1 is the most basic version of SNMP. SNMPv1 will configure the router to transmit with settings compatible with SNMP version 1 protocols.
SNMPv2c: SNMP version 2c has the same features as v1 with some additional commands. SNMPv2c will configure the router to use settings and data formatting
compatible with SNMP version 2c.
SNMPv3: SNMP version 3 includes all prior features with security available. SNMPv3 is the most secure setting for SNMP. If you wish to configure traps then you
must use SNMP version 3.
Get community string: The “Get community string” is used to read SNMP information from the router. This string is like a password that is transmitted in regular
text with no protection.
Set community string: The “Set community string” is used when writing SNMP settings to the router. This string is like a password. It is a good idea to make it
different than the “Get community string.”
SNMPv3
If you select SNMPv3, you have several additional configuration options for added security.
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Authentication type: Select the authentication and encryption type that will be used when connecting to the router from the following dropdown list. These settings
must match the configuration used on any SNMP clients.
MD5 with no encryption
SHA with no encryption
MD5 with DES encryption
SHA with DES encryption
MD5 with AES encryption
SHA with AES encryption
Username: Enter the Username configured on your SNMP host in the username field.
Password: Enter the Password for your SNMP host in the password and verify password fields. This password must be at least 8 characters long.
Enable SNMP traps: Enabling traps will allow you to configure a destination server, community, and port for trap notifications. Trap notifications are returned to the
server with SNMPv1.
Trap community string: The trap notifications will be returned to the trap server using this SNMPv1 trap community name.
Address for trap server: Enter the address of the host system that you want trap alerts sent to.
Trap server port #: Enter the port number that the remote host will be listening for trap alerts on. (Default: 162)
System Information
System information via SNMP is Read-Writable by default. However, if a value is set here, that field will become Read-Only.
System Contact: Input the email address of the system administrator.
System Name: Input the router’s hostname.
System Location: Input the physical location of the router. This is simply a string for your own information.
System Control
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Restore to Factory Defaults: This changes all settings back to their default values.
Reboot The Device: This causes the router to restart.
Advanced Control: System Automatic Reboot, Ping Test
Scheduled Reboot: This causes the router to restart at a user-determined time.
Watchdog Reboot: This causes the router to automatically restart when it determines an unrecoverable error condition has occurred.
Ping Test: A simple test to check Internet connectivity. Type the Hostname or IP address of the computer you want to ping and press 'Enter' or click the 'Ping' button.
System Software
This allows the administrator to load new firmware onto the router to add new features or fix defects. If you are happy with the operation of the router, you may not want to
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upgrade just because a new version is available. Check the firmware release notes (cradlepoint.com/firmware) for information to decide if you should upgrade.
Current Firmware Version: Shows the number of the current firmware and the date it was updated.
Available Firmware Version: If there is a new firmware version available, this will list the version number. Click “Check Again” to have the router check the
newest firmware.
Factory Reset: Set default settings to match the new firmware. This is safest, as settings may have changed. You should back up your current settings and restore
them after the new firmware is loaded.
Automatically check for new firmware: Check for an available firmware update once a day.
Automatic (Internet): Have the router download the file and perform the upgrade with no user interaction.
Manual Firmware Upload: Upload the router firmware from an attached computer. (Go to cradlepoint.com/firmware to download the firmware.)
System Config Save/Restore
Backup Current Settings: Click on “Save to disk” to save your current settings to a file on a computer.
Restore Settings: Click on “Upload from file” to restore your previous settings from a file on a computer.
Firmware Upgrade and System Config Restore
Load new firmware and restore your previous settings from a file on a computer without rebooting between steps.
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