LCD Projector
8933WC/8934B
User's Manual (detailed)
Network Guide
Thank you for purchasing this product.
This manual is intended to explain only the network function. For proper use of this
product, please refer to this manual and the other manuals for this product.
WARNING ►Before using this product, be sure to read all manuals for this
product. After reading them, store them in a safe place for future reference.
Features
This projector has the network function that brings you the following main features.
üW
eb Control : allows you to monitor and control the projector through a network from a
computer. (&15)
üN
etwork Bridge : allows you to control an external device through the projector from a
computer. (&49)
NOTE • The information in this manual is subject to change without notice.
• The illustrations in this manual are for illustrative purposes. They may differ
slightly from your projector.
• The manufacturer assumes no responsibility for any errors that may appear in
this manual.
• The reproduction, transfer or copy of all or any part of this document is not
permitted without express written consent.
Note: The Dukane models described in this document are manufactured by Hitachi and use
the same firmware, software programs, control code, and accessory parts. The equivalent
Dukane to Hitachi models are; 8933WC (CP-EW302N), and 8934B (CP-EX252N).
430-8933WC-8934B_Network-00
1
Contents
Contents

1. Network Function ...................................................................... 4
1.1 Web Control ................................................................................................ 4
1.2 Network Bridge Function .............................................................................. 5
1.3 Other Functions ............................................................................................ 6
1.3.1 E-mail Alerts ...................................................................................................................... 6
1.3.2 Event Scheduling .............................................................................................................. 6
1.3.3 Command Control via the Network ................................................................................... 6
2. Connection to the network ....................................................... 7
2.1 System requirements .................................................................................. 7
2.2 Connection via wired LAN............................................................................ 8
2.3 Connection setup of Wired LAN .................................................................. 8
2.4 NETWORK Menu ...................................................................................... 10
3. Web Control ............................................................................. 15
3.1 Projector Web Control ................................................................................ 17
3.1.1 Login ............................................................................................................................... 17
3.1.2 Network Information ........................................................................................................ 18
3.1.3 Network Settings ............................................................................................................. 19
3.1.4 Port Settings ................................................................................................................... 21
3.1.5 Mail Settings ................................................................................................................... 23
3.1.6 Alert Settings ................................................................................................................... 24
3.1.7 Schedule Settings ........................................................................................................... 26
3.1.8 Date/Time Settings .......................................................................................................... 30
3.1.9 Security Settings ............................................................................................................. 32
3.1.10 Projector Control ........................................................................................................... 33
3.1.11 Remote Control ............................................................................................................. 36
3.1.12 Projector Status ............................................................................................................ 37
3.1.13 Network Restart ............................................................................................................ 38
3.1.14 Connection Test ............................................................................................................ 39
3.2 Crestron e-Control® ................................................................................... 40
3.2.1 Main window .................................................................................................................... 42
3.2.2 Tools window .................................................................................................................... 44
3.2.3 Info window ...................................................................................................................... 46
3.2.4 Help Desk window ............................................................................................................ 47
3.2.5 Emergency Alert ............................................................................................................... 48
2
Contents

4. Network Bridge Function ........................................................ 49
4.1 Connecting devices ...................................................................................
4.2 Communication setup ................................................................................
4.3 Communication port ..................................................................................
4.4 Transmission method ................................................................................
49
50
50
51
4.4.1 HALF-DUPLEX ............................................................................................................... 51
4.4.2 FULL-DUPLEX ................................................................................................................ 52
5. Other Functions ....................................................................... 53
5.1 E-mail Alerts ..............................................................................................
5.2 Event Scheduling ......................................................................................
5.3 Command Control via the Network ...........................................................
5.4 Crestron ConnectedTM ...............................................................................
53
56
59
64
6. Troubleshooting ...................................................................... 65
7. Warranty and after-sales service ........................................... 71
3
1. Network Function
1. Network Function
This chapter describes the outline of network function.
1.1 Web Control
Connecting the projector and the computer via the network, remote control and
status monitoring of the projector can be performed by Web browser.
Two types of interface, ”Projector Web Control” and “Crestron e-Control”, are
available for this projector. (&15)
Projector Web Control
4
Crestron e-Control
1. Network Function
1.2 Network Bridge Function
This projector is equipped with the NETWORK BRIDGE function to perform
mutual conversion of a network protocol and a serial interface.
By making use of the NETWORK BRIDGE function, a computer connected to the
projector via LAN is able to control an external device via
RS-232C communication using the projector as a network terminal.
TCP/IP data
Wired LAN
LAN cable
Protocol change
Serial data
RS-232C
RS-232C cable
External device
Computer
LAN port
CONTROL port
5
1. Network Function
1.3 Other Functions
1.3.1 E-mail Alerts
The projector can automatically send an alert message to the specified e-mail
addresses when the projector detects a certain condition that is requiring
maintenance or detected an error. (&53)
1.3.2 Event Scheduling
The scheduling function enables to setup scheduled events including
power on / power off. It enables to be “self-management” projector.
The schedule can be set in Projector Web Control or OPTION-SCHEDULE menu
in the projector. (&56)
1.3.3 Command Control via the Network
You can configure and control the projector via the network using RS-232C
commands. (&59)
6
2. Connection to the network
2. Connection to the network
2.1 System requirements
The following equipments are required to connect the projector to your computer
through the network.
■ Common The projector: 1 unit, Computer: 1 or more sets
■ Connecting device for the projector and the computer
For the wired connection *1
LAN cable (CAT-5e or greater): 1 piece
*1: The system for using the network function of the projector requires
communication environment conforming to 100Base-TX or 10Base-T.
■ Web browser
Web browser is required to be installed in your computer to use Web control.
NOTE • The network function is not available when STANDBY MODE is set
to SAVING and the projector is in standby mode. Connect the projector to the
network after setting STANDBY MODE to NORMAL. (&SETUP menu in the
Operating Guide)
7
2. Connection to the network
2.2 Connection via wired LAN
The connection via wired LAN is available. Set wired LAN for the projector by
following the instructions of your network administrator when connecting to the
existing network.
hub
2.3 Connection setup of Wired LAN
1) Connect the projector to the computer via a hub
with a LAN cable (CAT-5e or higher).
2) Press the MENU button on the remote control or the
control panel of the projector.
The MENU you last used will appear.
Use the cursor button to select the following.
EASY MENU > ADVANCED MENU > NETWORK > SETUP
3) Set the following items in SETUP.
・ DHCP
・ IP ADDRESS
・ SUBNET MASK
・ DEFAULT GATEWAY
・ DNS SERVER
As for setting an IP address, refer to “About IP address”. (&9)
Select APPLY, then press the ENTER button to reflect the settings.
8
2. Connection to the network
[About IP address]
■ Setting manually
The Network address portion of the IP address setting on your computer must
be the same as the setting on the projector. Also, the entire IP address on the
computer must not overlap with that of the other devices on the same network,
including the projector.
The projector’s settings are as follows.
IP address: 192.168.1.254
Subnet mask: 255.255.255.0
(Network address: 192.168.1 in this case)
Therefore, specify the computer’s IP address as follows.
IP address: 192.168.1.xxx (xxx shows decimal number.)
Subnet mask: 255.255.255.0
(Network address: 192.168.1 in this case)
For example
Select from 1 to 254 for “xxx” not duplicating with any other equipments.
In this case, since the IP address of the projector is “192.168.1.254”, specify a
setting between 1 to 253 for the computer.
■ Setting automatically
When a DHCP server exists in the connected network, it assigns an IP address
to the projector and the computer automatically. If DHCP server is not available,
set IP ADDRESS, SUBNET MASK and DEFAULT GATEWAY.
NOTE
• If the projector and the computer exist in the same network (i.e., same network
address), you can leave the default gateway field blank.
• When the projector and the computer exist in different networks, the default
gateway must be set. Consult to the network administrator in detail.
9
2. Connection to the network
2.4 NETWORK Menu
Remember that incorrect network settings on this
projector may cause trouble on the network. Be sure
to consult with your network administrator before
connecting to an existing access point on your network.
Select “NETWORK” from the main menu to access to
the following functions.
Select an item using the ▲/▼ cursor buttons on the
projector or remote control, and press the ► cursor button on the projector or
remote control, or ENTER button on the remote control to execute the item. Then
perform it according to the following table.
NOTE • If you do not use SNTP, then you must set the DATE AND TIME
during the initial installation.
• The network function is not available when STANDBY MODE is set to
SAVING and the projector is in standby mode. Connect the projector to the
network after setting STANDBY MODE to NORMAL. (&SETUP menu in the
Operating Guide)
10
2. Connection to the network
Item
Description
Any name can be set to the projector to identify it on the
network.
PROJECTOR
NAME
(1) Select the PROJECTOR
NAME and press the ►
button. The PROJECTOR
NAME dialog will be displayed.
Use displayed software keyboard to enter PROJECTOR
NAME.
DELETE : Deletes one character.
CLEAR ALL: Deletes all characters.
CANCEL : Goes back to network menu after discarding
the entered characters.
OK : Goes back to network menu after saving the entered
characters.
(2) The current PROJECTOR NAME will be displayed on the
first 3 lines. Particular projector name is pre-assigned by
default.
Use the ENTER or INPUT button to select and enter
characters.
To erase 1 character at one time, press the RESET button
or press the ◄ and INPUT button at the same time. Also if
you move the cursor to DELETE or CLEAR ALL on screen
and push the ENTER or INPUT button, 1 character or
all characters will be erased. Up to 64 characters can be
input for the PROJECTOR NAME.
(3) To change an already inserted
character, move the cursor
to one of the first 3 lines,
and move the cursor on the
character to be changed.
After pressing the ENTER or
INPUT button, the character is
selected. Then, follow the same
procedure as described at the
item (2) above.
(4) To finish entering text, move the cursor to the OK on
screen and press the ►, ENTER or INPUT button. To
revert to the previous PROJECTOR NAME without saving
changes, move the cursor to the CANCEL on screen and
press the ◄, ENTER or INPUT button.
(continued on next page)
11
2. Connection to the network
Item
Description
Configures wired network.
Setting values are saved
after selecting "APPLY".
NOTE
・Setting values are not saved if Menu dissapears before
selecting "APPLY".
・Be sure to execute "APPLY" after changing the settings.
DHCP
SETUP
Use the ▲/▼ buttons to turn DHCP on/off.
ON  OFF
IP
ADDRESS
Configures the IP address when DHCP is disabled.
Enter the IP ADDRESS.
This function can only be used when DHCP is set
to OFF.
SUBNET
MASK
Configures the subnet mask when DHCP is disabled.
Enter the SUBNET MASK.
This function can only be used when DHCP is set
to OFF.
DEFAULT
GATEWAY
Configures the default gateway when DHCP is
disabled.
Enter the DEFAULT GATEWAY address.
This function can only be used when DHCP is set
to OFF.
DNS
SERVER
(continued on next page)
12
Configures whether IP address is automatically
obtained or not.
Configures the DNS server address.
Enter the DNS server address.
NOTE
This setting cannot be obtained automatically.
2. Connection to the network
Item
Description
Selecting this item displays the dialog for viewing the wired LAN
settings.
The following information is displayed.
・ PASSCODE
・ PROJECTOR NAME
・ IP ADDRESS
・ SUBNET MASK
・ DEFAULT GATEWAY
・ DNS SERVER
NETWORK
INFORMATION ・ MAC ADDRESS
・ DATE AND TIME
・ SNTP SERVER
・ TIME DIFFERENCE
NOTE • IP ADDRESS, SUBNET MASK and DEFAULT
GATEWAY indicate “0.0.0.0” when DHCP is ON and the
projector has not gotten address from DHCP server.
• PROJECTOR NAME and SNTP SERVER may appear
truncated if they are too long.
(continued on next page)
13
2. Connection to the network
Item
Description
SNTP
SERVER
SNTP
SETUP
When you get the time via the network, specify
SNTP server with IP address or domain name.
Up to 255 characters can be entered for domain
name.
They are entered by using software keyboard.
Refer to PROJECTOR NAME(&11) for how to use
software keyboard.
NOTE
Set the time difference when using SNTP.
Enter the time difference.
Set the same time difference as the one set on
your computer. If unsure, consult your network
TIME
DIFFERENCE administrator.
Use the ► button to return to the menu after
setting the TIME DIFFERENCE.
Use the ▲/▼ buttons to turn the AMX Device Discovery on/off.
ON  OFF
AMX D.D.
When
ON is selected, the projector can be detected by
(AMX Device
controllers
of AMX connected to the same network. For the
Discovery)
details of AMX Device Discovery, visit the AMX web site.
URL: http://www.amx.com/
14
3. Web Control
3. Web Control
You can adjust or control the projector via a network from a web browser on a
computer connected to the same network.
■Projector Web Control
You can control the projector, collect
the status such as lamp time, and set
e-mail or schedule, etc. in Projector
Web Control.
Recommended web browser
・ Internet Explorer® 8/ 9/ 10/ 11
NOTE
• Web browsers other than recommended ones may not work.
• If JavaScript® is disabled in your web browser configuration, you must enable
JavaScript® in order to use the projector web pages properly. See the Help files
for your web browser for details on how to enable JavaScript®.
• It is recommended that all web browser updates are installed.
■Crestron e-Control
Crestron e-Control® is a control
interface using a web browser provided
by Crestron Electronics, Inc..
Crestron e-Control® can control and
monitor the projector.
(continued on next page)
15
3. Web Control
NOTE • Crestron e-Control® is created using Flash®. You need to install
Adobe® Flash® Player on your computer to use Crestron e-Control®. Crestron
e-Control® is not displayed in a web browser that does not support Flash®.
• If Crestron e-Control® in the Network Settings (19) is set to Disable, the
selection window does not appear, but the Login window of the Projector Web
Control is displayed.
Refer to the following for configuring or controlling the projector via a web browser.
Make sure that your computer and the projector is connected via network, and
then start Web browser.
Enter the projector's IP address into URL input box of the Web browser as the
example below, and then press the Enter key or
button.
Example: If the IP address of the projector is set to 192.168.1.10:
Enter “http://192.168.1.10/” into the address bar of the web browser
and press the Enter key or click
button.
If a correct URL is input, and the
projector and your computer are
connected to the same network
correctly, the selection window will be
displayed.
NOTE • Do not control the projector with the projector's menu or remote
control, and via Web Control at the same time. It may cause some operational
errors in the projector.
• The language used on the Projector Web Control is the same as that of the
OSD on the projector. If you want to change it, you need to change the OSD
language on the projector. (SCREEN menu in the Operating Guide)
16
3. Web Control
3.1 Projector Web Control
3.1.1 Login
To use the Projector Web Control function, you need
to login with your user name and password.
Below are the factory default settings for user
name and password.
User name
Administrator
Password
<blank>
Login window
Enter your user name and password, and then click the [OK].
If you login successfully, the screen below will be displayed.
Main menu
Click the desired operation or configuration item on the main menu.
17
3. Web Control
3.1 Projector Web Control (continued)
3.1.2 Network Information
Displays the projector’s current network
configuration settings.
Item
Description
Projector Name
Displays the projector name settings.
DHCP
Displays the DHCP setting.
IP Address
Displays the IP address.
Subnet Mask
Displays the subnet mask.
Default Gateway
Displays the default gateway.
DNS Server Address
Displays the DNS server address.
MAC Address
Displays the MAC address.
18
3. Web Control
3.1 Projector Web Control (continued)
3.1.3 Network Settings
Displays and configures network settings.
Item
IP Configuration
ItemDescription
Configures network settings.
DHCP ON
Enables DHCP.
DHCP OFF
Disables DHCP.
IP Address
Configures the IP address when DHCP is disabled.
Subnet Mask
Configures the subnet mask when DHCP is disabled.
Default
Gateway
Configures the default gateway when DHCP is disabled.
Projector Name
Configures the name of the projector.
The length of the Projector Name can be up to 64 alphanumeric
characters. Only alphabets, numbers and following symbols can
be used.
!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~ and space.
Particular projector name is pre-assigned by default.
DNS Server Address
Configures the DNS server address.
AMX D.D.
(AMX Device
Discovery)
Configures the AMX Device Discovery setting to detect the
projector from the controllers of AMX connected to the same
network. For the details of AMX Device Discovery, visit the AMX
web site.
URL: http://www.amx.com
Crestron e-Control
Set whether or not to use Crestron e-Control®.
If you choose Disable, not the selection window but the Login
window of Projector Web Control will be displayed at first.
Click the [Apply] button to save the settings.
19
3. Web Control
3.1 Projector Web Control - Network Settings (continued)
NOTE • The new configuration settings are activated after restarting the
network connection. When the configuration settings are changed, you must
restart the network connection. You can restart the network connection from
Network Restart on the main menu. (&38)
• If you connect the projector to an existing network, consult a network
administrator before setting server addresses.
20
3. Web Control
3.1 Projector Web Control (continued)
3.1.4 Port Settings
Displays and configures communication port
settings.
Item
Network Control Port1
(Port:23)
Description
Configures command control port 1 (Port:23).
Port open
Click the [Enable] check box to use port 23.
Authentication
Click the [Enable] check box when authentication is required
for this port.
Network Control Port2
(Port:9715)
Configures command control port 2 (Port:9715).
Port open
Click the [Enable] check box to use port 9715.
Authentication
Click the [Enable] check box when authentication is required
for this port.
PJLink TM Port
(Port:4352)
Configures the PJLink TM port (Port:4352).
Port open
Click the [Enable] check box to use port 4352.
Authentication
Click the [Enable] check box when authentication is required
for this port.
(continued on next page)
21
3. Web Control
3.1 Projector Web Control - Port Settings (continued)
Item
Network Bridge Port
Port number
Description
Configures the Bridge port number.
Input the port number.
Except for 41794, 9715, 9716, 9719, 9720, 5900, 5500, 4352
between 1024 and 65535 can be set up. It is set to 9717 as
the default setting.
Click the [Apply] button to save the settings.
NOTE • The new configuration settings are activated after restarting the
network connection. When the configuration settings are changed, you must
restart the network connection. You can restart the network connection from
Network Restart on the main menu. (&38)
22
3. Web Control
3.1 Projector Web Control (continued)
3.1.5 Mail Settings
Displays and configures e-mail addressing
settings.
Item
Description
Send Mail
Click the [Enable] check box to use the e-mail function.
Configure the conditions for sending e-mail under the Alert
Settings.
SMTP Server Address
Configures the address of the mail server in IP format.
• The address allows not only IP address but also domain
name if the valid DNS server is setup in the Network
Settings. The maximum length of host or domain name is up
to 255 characters.
Sender E-mail address
Configures the sender e-mail address.
The length of the sender e-mail address can be up to 255
alphanumeric characters.
Recipient E-mail address
Configures the e-mail address of up to five recipients. You
can also specify the [to] or [cc] for each address. The
length of the recipient e-mail address can be up to 255
alphanumeric characters.
Send Test Mail
Sends a test e-mail to the set address.
Click the [Apply] button to save the settings.
Mail settings are initialized when clicking the [Reset] button.
NOTE • You can confirm whether the mail settings work correctly by using the
[Send Test Mail] button. Enable Send Mail setting before clicking the [Send
Test Mail].
• If you connect the projector to an existing network, consult a network
administrator before setting server addresses.
23
3. Web Control
3.1 Projector Web Control (continued)
3.1.6 Alert Settings
Displays and configures failure & alert settings.
Notification such as e-mail can be set regarding the following errors/warnings.
・Cover Error
・Fan Error
・Lamp Error
・Temp Error
・Air Flow Error
・Cold Error
・Filter Error
・Other Error
・Schedule Execution Error
・Lamp Time Alarm
・Filter Time Alarm
Refer to Chapter 5-1 for the details of the above errors/warnings. (53)
24
3. Web Control
3.1 Projector Web Control - Alert Settings (continued)
The Alert Items are shown below.
Item
Alarm Time
Send Mail
Mail Subject
Mail Text
Description
Configures the time to alert.
(Only Lamp Time Alarm and Filter Time Alarm.)
Click the [Enable] check box to enable e-mail alerts.
Configures the subject line of the e-mail to be sent.
The length of the subject line can be up to 100 alphanumeric
characters. Using any other character may shorten the
subject line.
Configures the text of the e-mail to be sent.
The length of the text is up to 1024 alphanumeric characters.
Using any other character may shorten the text.
Click the [Apply] button to save the settings.
The settings are initialized when clicking the [Reset] button.
25
3. Web Control
3.1 Projector Web Control (continued)
3.1.7 Schedule Settings
Displays and configures schedule settings.
NOTE • Be sure to set the date and time
before enabling scheduled events. (30)
• Refer to 5.2 Event Scheduling for the details
of schedule settings. (56)
1) Schedule Management
Item
Description
Sunday
Monday
Tuesday
Wednesday
Schedule settings executed on each day of the week.
Thursday
Friday
Saturday
Specific date No.1
Specific date No.2
Specific date No.3
Specific date No.4
Specific date No.5
Specific date No.6
Specific date No.7
Specific date No.8
Specific date No.9
Specific date No.10
26
Schedule settings executed on specified day. Up to 10 days
can be specified.
3. Web Control
3.1 Projector Web Control - Schedule Settings (continued)
Item
Schedule
Program
Date (Month/Day)
Description
Select the checkbox of the schedule to execute.
Select the program. The detail of the event registered in each
program can be confirmed in the program list displayed at
the bottom of the screen.
Input the date (month/day) when the schedule is executed for
Specific date 1~10.
Click the [Apply] button to save the settings.
Click the [Refresh] button to update the screen to the latest status.
Click the [Program Edit] button to display the program edit of the selected
program.
Click the [Copy to] button to copy the content of the program from which you
copy (the list on the left) to the program to which you copy (the list on the right).
The same program No. cannot be selected for both the program from which and
the program to which you copy.
27
3. Web Control
3.1 Projector Web Control - Schedule Settings (continued)
2) Program Edit
The current event settings are displayed on the
list. To add additional functions and events, set
the following items.
NOTE • A maximum of 16 programs of
schedule can be set. A maximum of 20 events
can be registered in 1 program.
Item
Description
Time
Configures the time to execute events.
Event [Parameter]
Configures the events to be executed.
Power
STANDBY
Configures the parameters for power control.
ON
Input Source
COMPUTER IN1
COMPUTER IN2
HDMI
VIDEO
28
Configures the parameters for switching input.
3. Web Control
3.1 Projector Web Control - Schedule Settings (continued)
Item
Description
Eco Mode
OFF
ECO-1
ECO-2
Configures the parameters for eco mode switching.
INTELLIGENT
ECO
SAVER
Blank
OFF
Configures the parameters for blank screen on/off control.
ON
Click the [Register] button to add new events to the program.
Click the [Delete] button to delete events from the program.
Click the [Delete All] button to clear all the events registered in the current
selected program.
Click the [Back] button to go back to the schedule management screen.
29
3. Web Control
3.1 Projector Web Control (continued)
3.1.8 Date/Time Settings
Displays and configures the date and time
settings.
Item
Description
Current Date
Configures the current date in year/month/day format.
Current Time
Configures the current time in hour:minute:second format.
Daylight Savings Time
Click the [ON] check box to enable daylight savings time and
set the following items.
Start
Configures the date and time daylight savings time begins.
Month
Configures the month daylight savings time begins (1~12).
Week
Configures the week of the month daylight savings time
begins (First, 2, 3, 4, Last).
Day
Configures the day of the week daylight savings time begins
(Sun, Mon, Tue, Wed, Thu, Fri, Sat).
Time
hour
Configures the hour daylight savings time begins (0 ~ 23).
minute
Configures the minute daylight savings time begins (0 ~ 59).
End
Configures the date and time daylight savings time ends.
Month
Configures the month daylight savings time ends (1 ~ 12).
Week
Configures the week of the month daylight savings time ends
(First, 2, 3, 4, Last).
Day
Configures the day of the week daylight savings time ends
(Sun, Mon, Tue, Wed, Thu, Fri, Sat).
Time
hour
Configures the hour daylight savings time ends (0 ~ 23).
minute
Configures the minute daylight savings time ends (0 ~ 59).
(continued on next page)
30
3. Web Control
3.1 Projector Web Control - Date/Time Settings (continued)
Item
Time difference
SNTP
Description
Configures the time difference. Set the same time difference
as the one set on your computer. If unsure, consult your IT
manager.
SNTP Server
Address
Configures the SNTP server address in IP format.
• The address allows not only IP address but also domain
name if the valid DNS server is setup in the Network
Settings. The maximum length of host or domain name is
up to 255 characters.
Cycle
Configures the interval at which to retrieve Date and Time
information from the SNTP server (hour:minute).
Click the [Apply] button to save the settings.
NOTE • The new configuration settings are activated after restarting the
network connection. When the configuration settings are changed, you must
restart the network connection. You can restart the network connection from
Network Restart on the main menu. (&38)
• If you connect the projector to an existing network, consult a network
administrator before setting server addresses.
• To enable the SNTP function, the time difference must be set.
• The projector will retrieve Date and Time information from the time server and
override time settings when SNTP is enabled.
• The internal clock’s time may not remain accurate. Using SNTP is recommended
to maintain accurate time.
31
3. Web Control
3.1 Projector Web Control (continued)
3.1.9 Security Settings
Displays and configures passwords and other
security settings.
Item
User Account
Description
Configures the user name and password.
User name
Configures the user name.
The length of the text can be up to 32 alphanumeric
characters.
Password
Configures the password.
The length of the text can be up to 255 alphanumeric
characters.
Re-enter Password
Reenter the above password for verification.
Network Control
Configures the Authentication password for Network Control
Port1 (Port: 23), Network Control Port2 (Port: 9715),
PJLink™ Port (Port: 4352), My Image Port (Port: 9716), and
Messenger Port (Port: 9719). (&21)
Authentication
Password
Configures the Authentication password.
The length of the text can be up to 32 alphanumeric
characters.
Re-enter
Authentication
Password
Reenter the above password for verification.
Click the [Apply] button to save the settings.
NOTE • The new configuration settings are activated after restarting the
network connection. When the configuration settings are changed, you must
restart the network connection. You can restart the network connection from
Network Restart on the main menu. (&38)
• Only numbers ‘0-9’, alphabet ‘a-z’ and ‘A-Z’ can be used.
32
3. Web Control
3.1 Projector Web Control (continued)
3.1.10 Projector Control
Operations of the projector can be performed
with the items on the screen.
The categories of the items are shown in the
main menu. Most of the items have a submenu.
Refer to the table below for details.
NOTE • The setting value may not match with the actual value if the user
changes the value manually. In that case, refresh the page by clicking the
[Refresh] button.
Item
MAIN
POWER
INPUT SOURCE
PICTURE MODE
BLANK ON/OFF
MUTE
FREEZE
MAGNIFY
MAGNIFY POSITION V
MAGNIFY POSITION H
TEMPLATE
(continued on next page)
33
3. Web Control
3.1 Projector Web Control - Projector Control (continued)
Item
BRIGHTNESS
CONTRAST
GAMMA
COLOR TEMP
PICTURE
COLOR
TINT
SHARPNESS
MY MEMORY
ASPECT
The selected parameter cannot be set depending on the input signal.
OVER SCAN
V POSITION
IMAGE
H POSITION
H PHASE
H SIZE
AUTO ADJUST EXECUTE
PROGRESSIVE
VIDEO NR
COLOR SPACE
VIDEO FORMAT
INPUT
HDMI FORMAT
HDMI RANGE
COMPUTER IN
FRAME LOCK
(continued on next page)
34
3. Web Control
3.1 Projector Web Control - Projector Control (continued)
Item
LAMP & FILTER
SETUP
AUTO ECO MODE
ECO MODE
FILTER MESSAGE
KEYSTONE V
INSTALLATION
STANDBY MODE
NOTE • The network function is not available when STANDBY
MODE is set to SAVING and the projector is in standby mode.
Connect the projector to the network after setting STANDBY
MODE to NORMAL.
AUDIO
SCREEN
OPTION
VOLUME
SPEAKER
AUDIO SOURCE
LANGUAGE
Click the [Apply] button to switch the language on the Web screen
according to the setting of the selected language in the projector.
MENU POSITION V
MENU POSITION H
BLANK
AUTO BLANK
START UP
MyScreen Lock
MESSAGE
TEMPLATE
C.C. - DISPLAY
C.C. - MODE
C.C. - CHANNEL
AUTO SEARCH
DIRECT POWER ON
AUTO POWER OFF
MY BUTTON – 1 / 2
MY SOURCE
REMOTE FREQ.
35
3. Web Control
3.1 Projector Web Control (continued)
3.1.11 Remote Control
The functions on the bundled remote control are
assigned to the Web Remote Control screen.
Do not control the projector with the projector's
remote control and via Web Remote Control at
the same time. It may cause some operational
errors in the projector.
• (STANDBY/ON)
• COMPUTER IN1
• COMPUTER IN2
• HDMI
• VIDEO
• BLANK
• FREEZE
• MUTE
• ▲/ ▼/ ◄ / ►
• ENTER
• MENU
• RESET
• PAGE UP
• PAGE DOWN
NOTE • One operation can be executed only with one click. The button should
be clicked repeatedly to operate continuously.
• When clicking the button repeatedly, some commands may not be sent
correctly. Click it at intervals.
• When the [ ] button is pushed, a message window comes up to confirm the
operation. To control the power, push [OK], otherwise push [Cancel].
36
3. Web Control
3.1 Projector Web Control (continued)
3.1.12 Projector Status
Displays the current settings and status of the
projector.
Item
Description
Error Status
Displays the error status.
Lamp Time
Displays the usage time for the lamp.
Filter Time
Displays the usage time for the filter.
Power Status
Displays the power status.
Input Status
Displays the input signal source.
Blank On/Off
Displays the Blank screen on/off status.
Mute
Displays the Mute on/off status.
Freeze
Displays the Freeze status.
37
3. Web Control
3.1 Projector Web Control (continued)
3.1.13 Network Restart
Restarts the projector’s network connection.
Item
Restart
Description
Restarts the projector’s network connection in order to
activate new configuration settings.
NOTE • Restarting requires you to re-login in order to further control or
configure the projector via a web browser. Wait 30 seconds or more after
clicking the [Restart] button to log on again.
38
3. Web Control
3.1 Projector Web Control (continued)
3.1.14 Connection Test
Checks if the network is connecting to DNS
server or SNTP server, etc.
Item
Destination IP Address
Description
Click the [Execute] button to test the connection after
entering IP address to connect to.
Display example of the connection succeeded :
Display example of the connection failed :
NOTE • Confirm information of the target IP address with network administrator.
• Connection test may result in an error even if the connection is performed
properly when the packets for checking the connection are discarded before
arriving at the target depending on the settings of firewall or packet filtering, etc.
• The result of the connection test is displayed only in English.
39
3. Web Control
3.2 Crestron e-Control®
Tab
The Main window as shown above is
displayed at first. However, if you have
enabled User Password on the Tools window
(&44), a dialog prompting you to enter
the password as shown on the right will be
displayed, and no operation is enabled until
you have entered the password. After entering
the preset password, the dialog disappears
and the Main window will be displayed.
As shown below, you can open a window by
clicking the corresponding tab at the top right
of the window.
Tab
Description
®
Logout
Tools
Info
Contact IT Help
40
User Password dialog
Logs out from e-Control .
This tab appears only when User Password of the Tools window is
enabled.
Opens Tools window. (&44)
Opens Info window. (&46)
Opens Help Desk window. (&47)
3. Web Control
®
3.2 Crestron e-Control (continued)
NOTE • If Crestron e-Control® in the Network Settings (&19) is set to Disable,
Crestron e-Control® cannot be used to operate the projector. Enable Crestron
e-Control® and close the web browser. Next, restart the web browser, followed
by entering the projector's IP address.
• Only English is supported on Crestron e-Control®.
• If the connection is terminated, the "Loading..." screen will appear. Check the
connection between the projector and the computer, then return or refresh the
Web page.
41
3. Web Control
3.2 Crestron e-Control® (continued)
3.2.1 Main window
1
4
2
3
You can operate the basic controls of the projector on this screen.
NOTE • If the projector is in the standby mode, only the [Power] button can
be operated.
1. Click a button and operate as follows.
Button
Power
Vol -/ Vol +
Mute
Description
Turns the power on/off.
Adjusts the volume setting.
Turns Mute on/off.
2. Sources List
You can click a button to switch the input channel. The cursor will move
according to the currently selected input port.
Button
Computer in1
Computer in2
HDMI
Video
42
Description
Selects input from COMPUTER IN1 port.
Selects input from COMPUTER IN2 port.
Selects input from HDMI port.
Selects input from VIDEO port.
3. Web Control
®
3.2 Crestron e-Control - Main window (continued)
3. Click a button and operate as follows. To show the hidden buttons, click the ◄ /
► icons at the left and right ends.
Button
Freeze
Contrast
Brightness
Color
Sharpness
Magnify
Auto
Blank
Description
Turns Freeze on/off.
Adjusts the contrast setting.
Adjusts the brightness setting.
Adjusts the color setting.
Adjusts the sharpness setting.
Controls the magnification setting using the [+] / [-] buttons.
Use the [▲] [▼] [◄] [►] buttons to move to the area you want
to magnify.
Performs the automatic adjustment.
Turns the BLANK screen on/off.
4. Click the button and operate in the same way as the bundled remote control.
Button
Menu
Enter
Reset
▲
▼
◄
►
Description
Assigned the same operation as MENU button.
Assigned the same operation as ENTER button.
Assigned the same operation as RESET button.
Assigned the same operation as ▲ button.
Assigned the same operation as ▼ button.
Assigned the same operation as ◄ button.
Assigned the same operation as ► button.
43
3. Web Control
3.2 Crestron e-Control® (continued)
3.2.2 Tools window
2
1
4
5
3
Configures the settings between the projector and Crestron® control system.
Click the [Exit] button to return to the Main window.
NOTE • If two-byte characters are used, the input text or numbers cannot be
set correctly.
• Any items on this window cannot be left blank.
1. Crestron Control
Configures the settings of Crestron® control system devices.
Item
IP Address
IP ID
Port
Description
Configures the IP address of the control system.
Configures the IP ID of the control system.
Specifies the port number used for communication by the
control system.
To apply the settings, click the [Send] button.
2. Projector
Configures the network settings of the projector.
Item
Projector Name
Location
Assigned To:
Description
Configures the name of the projector. The length of the
Projector Name can be up to 64 alphanumeric characters.
Configures the location name of the projector. You can specify
a Location name up to 32 alphanumeric characters.
Configures the user name for the projector. You can specify a
user name up to 32 alphanumeric characters.
The usable symbols are space and the following:
!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~
To apply the settings, click the [Send] button.
44
3. Web Control
®
3.2 Crestron e-Control - Tools window (continued)
2. Projector (continued)
Configures the network settings of the projector.
Item
DHCP
IP Address
Description
Enables DHCP.
Configures the IP address when DHCP is disabled.
Subnet Mask
Configures the subnet mask when DHCP is disabled.
Default Gateway
DNS Server
Configures the default gateway when DHCP is disabled.
Configures the DNS server address when DHCP is disabled.
To apply the settings, click the [Send] button.
3. User Password
Configures the User Password. To prompt the entry of User Password before
starting e-Control®, select the checkbox.
Item
New Password
Confirm
Description
Configures the password.
You can specify a password up to 26 alphanumeric characters.
The usable symbols are space and the following:
!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~
Reenter the above password for verification. If the password is
incorrect, an error message is displayed.
To apply the settings, click the [Send] button.
4. Admin Password
Configures the Admin Password. To prompt the entry of Admin Password before
displaying the Tools window, select the checkbox.
Item
New Password
Confirm
Description
Configures the password.
You can specify a password up to 26 alphanumeric characters.
The usable symbols are space and the following:
!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~
Reenter the above password for verification. If the password is
incorrect, an error message is displayed.
To apply the settings, click the [Send] button.
45
3. Web Control
3.2 Crestron e-Control® (continued)
3.2.3 Info window
1
2
Displays the current settings and status of the projector.
Click the [Exit] button to return to the Main window.
1. Projector Information
Item
Projector Name
Location
MAC Address
Resolution
Lamp Hours
Assigned To:
Description
Displays the projector name settings.
Displays the location name of the projector.
Displays the wired LAN MAC address of the projector.
Displays the resolution and vertical frequency of the signal input
selected on the projector.
Displays the usage time for the lamp.
Displays the user name for the projector.
2. Projector Status
Item
Description
Power Status
Displays the power status.
Input Source
Displays the input signal source.
Picture Mode
Displays the picture mode setting.
Installation
Displays the installation setting.
Eco Mode
Displays the eco mode setting.
Error Status
Displays the error status.
NOTE • Projector Name, Location and the user name for Assigned To: may
appear truncated if they are too long.
46
3. Web Control
3.2 Crestron e-Control® (continued)
3.2.4 Help Desk window
Sends/receives messages to/from the administrator for Crestron RoomView®
Express and Fusion RV®.
Button
Send
Description
Sends a message.
Checks the received message.
47
3. Web Control
3.2 Crestron e-Control® (continued)
3.2.5 Emergency Alert
When the administrator for Crestron RoomView® Express and Fusion RV® sends
out an alert message, it will be displayed on the screen.
You can reply to the alert message via a chat format. Input a message in the box
below the alert message, and click the [Send] button.
NOTE • For details of Emergency Alert, refer to the manual of Crestron
RoomView® Express or Fusion RV®.
48
4. Network Bridge Function
4. Network Bridge Function
This projector is equipped with the NETWORK BRIDGE function to perform
mutual conversion of a network protocol and a serial interface.
By making use of the NETWORK BRIDGE function, a computer connected
to the projector via LAN is able to control an external device via RS-232C
communication using the projector as a network terminal.
TCP/IP data
Wired LAN
LAN cable
Protocol change
Serial data
RS-232C
RS-232C cable
External device
Computer
LAN port
CONTROL port
4.1 Connecting devices
1) Connect the projector’s LAN port to the computer’s LAN port with a LAN cable,
for Ethernet communication.
2) Connect the projector’s CONTROL port and the device’s RS-232C port with an
RS-232C cable, for RS-232C communication.
NOTE • Before connecting the devices, read the manuals for the devices to
ensure the connection. For RS-232C connection, check the specifications of
each port and use the suitable cable. (Connection to the ports in the Operating
Guide - Technical)
49
4. Network Bridge Function
4.2 Communication setup
To configure the setup of the communication using NETWORK BRIDGE for
the projector, use items in the COMMUNICATION menu. Open the menu of
the projector and select the OPTION - SERVICE - COMMUNICATION menu.
(OPTION menu > SERVICE > COMMUNICATION in the Operating Guide)
1) In the COMMUNICATION TYPE menu, select NETWORK BRIDGE for the
CONTROL port.
2) Using the SERIAL SETTINGS menu, select the proper baud rate and parity
for the CONTROL port, according to the specification of the RS-232C port of
the connected device.
Item
BAUD RATE
PARITY
Condition
4800bps/9600bps/19200bps/38400bps
NONE/ODD/EVEN
Data length
8 bit (fixed)
Start bit
1 bit (fixed)
Stop bit
1 bit (fixed)
3) Using the TRANSMISSION METHOD menu, set up the proper method for the
CONTROL port according to your use.
NOTE • The OFF is selected for the COMMUNICATION TYPE as the default
setting.
• Using the COMMUNICATION menu, set up the communication. Remember
that an unsuitable setup could cause malfunction of communication.
• When the NETWORK BRIDGE settings is selected in the COMMUNICATION
TYPE menu, RS-232C commands cannot be received from the CONTROL
port.
4.3 Communication port
For the NETWORK BRIDGE function, send the data from the computer to the
projector with using the Network Bridge Port configured in the Port Settings of
web browser. (&21)
NOTE • Except for 41794, 9715, 9716, 9719, 9720, 5900, 5500, 4352
between 1024 and 65535 can be set up as the Network Bridge Port number. It
is set to 9717 as the default setting.
50
4. Network Bridge Function
4.4 Transmission method
The transmission method can be selected from the menus, only when the
NETWORK BRIDGE is selected for the COMMUNICATION TYPE.
(OPTION menu > SERVICE > COMMUNICATION in the Operating Guide)
HALF-DUPLEX  FULL-DUPLEX
4.4.1 HALF-DUPLEX
This method lets the projector make two way communication, but only one
direction, either transmitting or receiving data, is allowed at a time.
The method does not allow the projector to receive the data from the computer
while waiting for response data from an external device. After the projector
receives the response data from an external device or the response limit time is
past, the projector can receive the data from the computer.
That means that the projector controls transmitting and receiving the data to
synchronize the communication.
To use the HALF-DUPLEX method, set up the RESPONSE LIMIT TIME following
the instructions below.
TCP/IP data
Computer
Protocol change
Serial data
Wired LAN
RS-232C
LAN cable
RS-232C cable
External device
Transmitting data
Transmitting data
Discarding data
Response limit
time
Response data
Response data
Discarding data
Using the RESPONSE LIMIT TIME menu, set the waiting time for response data
from an external device. (OPTION menu > SERVICE > COMMUNICATION in
the Operating Guide)
OFF  1s  2s  3s ( OFF)
51
4. Network Bridge Function
4.4 Transmission method (continued)
NOTE • With using the HALF-DUPLEX method, the projector can send out
254 byte data at the maximum at a time.
• If it is not required to monitor the response data from an external device and
the RESPONSE LIMIT TIME is set to OFF, the projector can receive the data
from the computer and send it out to an external device continuously.
The OFF is selected as the default setting.
4.4.2 FULL-DUPLEX
This method lets the projector make two way communication, transmitting and
receiving data at the same time, without monitoring response data from an
external device.
With using this method, the computer and an external device will send the data
out of synchronization. If it is required to synchronize them, set the computer to
make the synchronization.
NOTE
• When the computer controls the synchronization of receptions and transmissions,
the external device may not be controlled properly depending on the status of data
processing of the projector.
52
5. Other Functions
5. Other Functions
5.1 E-mail Alerts
The projector can automatically send an alert message to the specified e-mail
addresses when the projector detects a certain condition that is requiring
maintenance or detected an error.
NOTE • Up to five e-mail addresses can be specified.
• The projector may be not able to send e-mail if the projector suddenly loses
power.
• This function is not available if you use a mail server requiring authentication
to send a mail.
• Mails may not be sent correctly depending on the mail environment you are
using.
Alerts available to E-mail alerts are as follows.
Item
Cover Error
Fan Error
Lamp Error
Temp Error
Air Flow Error
Cold Error
Filter Error
Other Error
Schedule Execution
Error
Lamp Time Alarm
Filter Time Alarm
Description
The lamp cover has not been properly fixed.
The cooling fan is not operating.
The lamp does not light, and there is a possibility that
interior portion has become heated.
There is a possibility that the interior portion has become
heated.
The internal temperature is rising.
There is a possibility that the interior portion has
become overcooled.
Filter time over.
Errors other than the above.
If this error is displayed, please contact your dealer.
Failed to execute scheduled events.
Lamp Time has exceeded the specified alarm limit.
Filter Time has exceeded the specified alarm limit.
(continued on next page)
53
5. Other Functions
NOTE • The timing of receiving Filter Error e-mail is depending on the FILTER
MESSAGE setting in the LAMP & FILTER item of the SETUP menu which
determines the period until the filter message is displayed on the projector
screen. An e-mail will be sent when the usage time of the filter exceeds the set
time limit. No notification e-mail will be sent if the FILTER MESSAGE is set to
TURN OFF. (SETUP menu in the Operating Guide)
• Lamp Time Alarm is a threshold for e-mail notification of the lamp time.
When the set time exceeds the limit configured in the Projector Web Control,
an e-mail will be sent.
• Filter Time Alarm is a threshold for e-mail notification of the filter time. When
the set time exceeds the limit configured in the Projector Web Control, an e-mail
will be sent.
54
5. Other Functions
To use the projector’s e-mail alert function, please configure the following items
through a web browser.
Mail Settings (&23)
1) Select [Mail Settings] on main menu in Projector Web Control.
2) Configure each item in Mail Settings page. Refer to item 3.1.5 Mail Settings
(&23) for further information.
3) Click the [Apply] button to save the settings.
4) Click the [Send Test Mail] button to confirm that the e-mail settings are
correct.
The following mail will be delivered to the specified addresses.
Subject line: Test Mail <Projector name>
Text: Send Test Mail
Date
<Testing date>
Time
<Testing time>
IP Address
<Projector IP address>
MAC Address
<Projector MAC address>
Alert Settings (&24)
1) Select [Alert Settings] on main menu in Projector Web Control.
2) Select and configure each alert item. Refer to item 3.1.6 Alert Settings (&24)
for further information.
3) Click the [Apply] button to save the settings.
Failure/Warning e-mails are formatted as follows:
Subject line: <Mail title> <Projector name>
Text: <Mail text>
Date
<Failure/Warning date>
Time
<Failure/Warning time>
IP Address
<Projector IP address>
MAC Address
<Projector MAC address>
55
5. Other Functions
5.2 Event Scheduling
The scheduling function enables to setup scheduled events including power on /
power off. It enables to be “self-management” projector.
Note the following before setting the schedule.
NOTE • Schedule can also be set in OPTION - SCHEDULE menu of the
projector. (&Refer to Operating Guide – OPTION).
• A maximum of 16 programs of schedule can be set. A maximum of 20 events
can be registered in 1 program.
• No events are registered in program 1 – 16 with factory default settings. The
program is required to be set in advance when using the schedule function for
the first time.
• The priority for scheduled events is as follows 1) specific date 2) weekly
• Up to 10 specific dates are available for scheduled events. Priority is given to
those with the lower numbers when more than one event has been scheduled
for the same date and time (e.g., ‘Specific date No. 1’ has priority over ‘Specific
date No. 2’ and so on.
• The power on event has the lowest priority among all the events that are set
at the same time.
• Be sure to set the date and time before enabling scheduled events. (&30)
• After the projector is moved, check the date and time set for the projector
before configuring the schedules.
• The internal clock’s time may not remain accurate. Using SNTP is recommended
to maintain accurate time.
• Certain error state in the projector (such as temperature error, lamp error) will
prevent the projector from appropriate execution of scheduled functions/events.
• Events “Input Source” is not executed if security function is enabled and the
projector is locked due to the function.
56
5. Other Functions
The procedure to set the schedule in Projector Web Control is described in the
following.
Setting the program is necessary to use the schedule function. Various events
such as power on/off or switching input source, and the time to execute the events
are to be registered in the program. No events are registered in program 1 – 16
with factory default settings. Set the program following the steps below.
In the case that the program has already been set, skip to step 6).
1) Select [Schedule Settings] on main menu in Projector Web Control.
2) Select the program number in dropdown list under Program List and click the
[Program Edit] button to display the following program edit display. The display
for editing Program-1 is shown below.
3) After setting the time, events and parameters, click the [Register] to add the
new event.
Click the [Delete] button when you want to delete an event.
Click the [Delete All] button when you want to delete all the events in the currently
selected program.
57
5. Other Functions
4) When you want to edit the program with other number continuously, select the
program you want to edit in dropdown list and click the [Select] button to display
the display for editing the selected program.
5) Click the [Back] button to go back to schedule management screen after
finishing the program setting.
The procedure to assign the program set in the step 1) ~ 5) to the schedule is
described in the following.
6) Click the checkbox of the schedule to be executed (e.g. Click the checkbox of
“Monday”, when it is to be executed on Mondays) in the schedule management
screen.
7) Select the program to be executed in dropdown list. You can confirm the event
information registered in each program in the program list on the bottom of the
screen.
When setting the Specific date No.1 ~ 10, enter the date (month/day).
8) Click the [Apply] button to save the schedule settings in the projector.
Repeat step 6) ~ 8) similarly to set the schedule you want to execute.
The schedule settings are now complete.
Finally, confirm the time stored in the projector is correctly set.
■How to copy the program
When you copy the currently selected program to other program, click the
checkbox under
icon. Click the [Copy to] button after selecting the program
to which you want to copy in dropdown list.
The same program as the currently selected one cannot be specified as the
program to which you want to copy.
58
5. Other Functions
5.3 Command Control via the Network
You can configure and control the projector via the network using RS-232C
commands.
Communication Port
The following two ports are assigned for the command control.
TCP #23 (Network Control Port1 (Port: 23))
TCP #9715 (Network Control Port2 (Port: 9715))
NOTE • Command control is available only via the specified port above.
Command Control Settings (&21)
Configure the following items from a web browser when command control is used.
Example: If the IP address of the projector is set to 192.168.1.10:
1) Enter “http://192.168.1.10/” into the address bar of the web browser, and select
Projector Web Control from the selection window.
2) Enter your user name and password, and then click the [OK].
3) Click the [Port Settings] on the main menu.
4) Click the [Enable] check box to open Network Control Port1 (Port: 23) to use
TCP #23. Click the [Enable] check box for the [Authentication] setting when
authentication is required, otherwise clear the check box.
5) Click the [Enable] check box to open Network Control Port2 (Port: 9715) to
use TCP #9715. Click the [Enable] check box for the [Authentication] setting
when authentication is required, otherwise clear the check box.
6) Click the [Apply] button to save the settings.
59
5. Other Functions
5.3 Command Control via the Network (continued)
When the authentication setting is enabled, the following settings are required.
(&32)
7) Click the [Security Settings] on the main menu.
8) Click the [Network Control] and enter the desired authentication password.
* See NOTE.
9) Click the [Apply] button to save the settings.
NOTE • The Authentication Password will be the same for Network Control
Port1 (Port: 23), Network Control Port2 (Port: 9715) and PJLink™ Port
(Port: 4352).
• The new configuration settings are activated after restarting the network
connection. When the configuration settings are changed, you must restart
the network connection. You can restart the network connection from Network
Restart on the main menu. (&38)
60
5. Other Functions
5.3 Command Control via the Network (continued)
Command Format
Command formats differ among the different communication ports.
● TCP #23
You can use the RS-232C commands without any changes. The reply data
format is the same as the RS-232C commands. (RS-232C Communication in
the Operating Guide - Technical)
However, the following reply will be sent back in the event of authentication
failure when authentication is enabled.
<Reply in the event of an authentication error>
Reply
0x1F
Error code
0x04
0x00
● TCP #9715
Send Data format
The following formatting is added to the header (0 x 02), Data length (0 x 0D),
Checksum (1 byte) and Connection ID (1 byte) of the RS-232C commands.
Header
Data length
RS-232Ccommand
Check Sum
Connection
ID
0x02
0x0D
13 bytes
1 byte
1 byte
→ 0x02, Fixed
Header
Data length
→ RS-232C commands byte length (0x0D, Fixed)
RS-232C command →RS-232C commands that start with 0xBE 0xEF
(13 bytes)
Check Sum
→This is the value to make zero on the addition of the
lower 8 bits from the header to the checksum.
Connection ID
→Random value from 0 to 255 (This value is attached
to the reply data)
61
5. Other Functions
5.3 Command Control via the Network (continued)
Reply Data format
The connection ID (the data is same as the connection ID data on the sending
data format) is attached to the RS-232C commands reply data.
<ACK reply>
Reply
Connection
ID
0x06
1 byte
<NAK reply>
Reply
Connection
ID
0x15
1 byte
<Error reply>
Reply
Error code
Connection
ID
0x1C
2 bytes
1 byte
Reply
Data
Connection
ID
0x1D
2 bytes
1 byte
<Data reply>
<Projector busy reply>
Reply
Status code
Connection
ID
0x1F
2 bytes
1 byte
<Authentication error reply>
62
Reply
Authentication
Error code
0x1F
0x04
0x00
Connection
ID
1 byte
5. Other Functions
5.3 Command Control via the Network (continued)
Automatic Connection Break
The TCP connection will be automatically disconnected after there is no
communication for 30 seconds after being established.
Authentication
The projector does not accept commands without authentication success
when authentication is enabled. The projector uses a challenge response type
authentication with an MD5 (Message Digest 5) algorithm.
When the projector is using a LAN, a random 8 bytes will be returned if
authentication is enabled. Bind this received 8 bytes and the Authentication
Password and digest this data with the MD5 algorithm and add this in front of the
commands to send.
Following is a sample if the Authentication Password is set to “password” and the
random 8 bytes are “a572f60c”.
1) Connect the projector.
2) Receive the random 8 bytes “a572f60c” from the projector.
3) Bind the random 8 bytes “a572f60c” and the Authentication Password
“password” and it becomes “a572f60cpassword”.
4) Digest this bind “a572f60cpassword” with MD5 algorithm.
It will be “e3d97429adffa11bce1f7275813d4bde”.
5) Add this “e3d97429adffa11bce1f7275813d4bde” in front of the commands
and send the data.
Send “e3d97429adffa11bce1f7275813d4bde”+command.
6) When the sending data is correct, the command will be performed and the
reply data will be returned. Otherwise, an authentication error will be returned.
NOTE • As for the transmission of the second or subsequent commands, the
authentication data can be omitted when the same connection.
63
5. Other Functions
5.4 Crestron ConnectedTM
Crestron ConnectedTM is a multi-user resource management program provided
by Crestron Electronics, Inc. It is an application for managing and controlling the
projector and other AV devices collectively.
For details of Crestron ConnectedTM, refer to the Crestron® website.
URL: http://www.crestron.com
The following communication interfaces can be used to manage the entire facility.
1) Crestron Fusion RV® / Crestron RoomView® Express / Crestron RoomView® Server Edition
Fusion RV®,RoomView® Express and RoomView® Server Edition are software
provided by Crestron Electronics, Inc. They are used for managing all the AV
devices, and are also able to communicate with the help desk as well as send
out alert messages.
For details of the software, refer to the following website.
URL: http://www.crestron.com/getroomview
2) Crestron e-Control®
Crestron e-Control® is a system controller that can be operated via a web
browser. (&40)
64
6. Troubleshooting
6. Troubleshooting
Phenomenon: Cannot communicate with the projector.
Item to be checked
Is the projector turned on?
Solutions
Turn on the projector.
Is the network device such as a
router, etc. turned on?
Turn on the network device.
Is STANDBY MODE set to
SAVING?
The network function is not available when
STANDBY MODE is set to SAVING. If you
want to use the network function in the standby
mode, set to NORMAL.
Is LAN cable connected?
Connect the LAN cable.
Is MAC address displayed
correctly in the NETWORK
INFORMATION menu?
Contact your dealer when MAC address on
the label put on the projector does not match
MAC address displayed in the NETWORK
INFORMATION menu.
Are the network settings such as Check the network settings in the NETWORK
IP address set correctly?
INFORMATION menu. Consult with your
network administrator for details.
Is firewall or packet filtering set in Consult with your network administrator.
a router, etc.?
Is the wired network adapter of
the computer enabled?
Refer to the user’s manual for the computer
and enable the wired network adapter.
65
6. Troubleshooting
Phenomenon: Web(Projector Web Control) is not displayed correctly.
Item to be checked
Is the correct URL entered in
Web browser?
Solutions
Enter the IP address of the projector in Web
browser.
Is JavaScript® enabled?
Enable JavaScript®.
How to set is different depending on the Web
browser. Refer to Help of Web browser, etc. for
details.
Is recommended Web browser
used?
Recommended Web browsers are Internet
Explorer 8/9/10/11.
Projector Web Control may not displayed
correctly except in recommended browser.
Is the cache of the screen
displayed earlier remaining?
Clear the cache.
How to set is different depending on the Web
browser. Refer to Help of Web browser, etc. for
details.
66
6. Troubleshooting
Phenomenon: Crestron e-Control® is not displayed.
Item to be checked
Has Adobe® Flash® Player been
installed?
Solutions
Adobe® Flash® Player is required to display
Crestron e-Control®.
Install Adobe® Flash® Player.
Is Web browser that does not
support Adobe® Flash® Player
used?
Use a Web browser that supports Adobe®
Flash® Player.
Are Crestron e-Control® settings Enable Crestron e-Control® settings on
on Network Settings screen
Network Settings screen of the Projector Web
of the Projector Web Control
Control.
disabled?
Phenomenon: Cannot send an e-mail correctly.
Item to be checked
Is a test e-mail sent correctly?
Solutions
Check if a test e-mail is sent correctly by
pressing the [Send Test Mail] button on the
Mail Settings screen of the Projector Web
Control.
Are e-mail settings correct?
Check the settings on the Mail Settings screen
of the Projector Web Control.
Are the settings of Sender E-mail Set valid e-mail address.
Address correct?
Is only e-mail regarding the
specific Error/Warning not sent
correctly?
Check if the specific Error/Warning is set to
be sent on the Mail Settings screen of the
Projector Web Control.
67
6. Troubleshooting
Phenomenon: An e-mail does not reach only to the specific address.
Item to be checked
Is e-mail address set correctly?
Solutions
Check the settings on the Mail Settings screen
of the Projector Web Control.
Is filtering or forwarding set for
the e-mail address in the mail
server?
Consult with your network administrator.
Phenomenon: The schedule is not executed correctly.
Item to be checked
Is the projector turned on?
Solutions
Turn on the projector.
Is STANDBY MODE set to
SAVING?
The schedule function is not available when
STANDBY MODE is set to SAVING. If you want
to use the schedule function in the standby
mode, set to NORMAL.
Is the time set correctly?
Check the settings of Date and Time.
Is the lamp of the projector
lighting?
The event of Blank is not executed when the
lamp is not lighting. Set the program of the
schedule function so that the event of Blank
can be executed when the lamp is lighting.
68
6. Troubleshooting
Item to be checked
Is the program to be executed
set correctly?
Solutions
Check the settings of Schedule Settings of the
Projector Web Control.
Are there any events set at the
same time?
Some events cannot be executed at the same
time.
Set them to be executed at the different time or
change the order.
* The schedule function may not operate correctly depending on the status of the
projector.
Phenomenon: The time settings are not correct.
Item to be checked
Solutions
Is the date and time set correctly? Check the settings of Date/Time Settings menu
of the Projector Web Control or DATE AND
TIME menu of the projector.
Is the projector connected to the Connect to the network.
network correctly when getting
the time via the network?
Is SNTP server set correctly
when getting the time via the
network?
Check the settings of SNTP server.
Consult with your network administrator
regarding the settings of SNTP server.
Is the time difference set correctly When getting the time via the network,
when getting the time via the
the correct time is not displayed if the time
network?
difference is not set.
Set the time difference.
69
6. Troubleshooting
Phenomenon: Cannot control the external device by using Network Bridge.
Item to be checked
Is Network Bridge settings
enabled?
Solutions
Check the settings in OPTION – SERVICE
– COMMUNICATION – COMMUNICATION
TYPE menu.
Is STANDBY MODE set to
SAVING?
The Network Bridge is not available when
STANDBY MODE is set to SAVING. Set
STANDBY MODE to NORMAL, and set
NETWORK BRIDGE in the COMMUNICATION
TYPE menu.
Are the serial settings set
correctly?
Check the serial settings of the projector and
the external device.
70
7. Warranty and after-sales service
7. Warranty and after-sales service
If an abnormal operation (such as smoke, strange odor or excessive sound)
should occur, stop using the projector immediately.
If this does not resolve the problem, please consult your dealer or service
company. They will tell you what warranty condition is applied.
Please check the following web address where you may find the latest information
for this projector.
ht
DUKANE CORP AV SERVICE DEPT
2900 Dukane Drive
h St Charles, IL 60174
800-676-2487 / 630-762-4032
Fax 630-584-5156
avservice@dukane.com
www.dukaneav.com
Trademark acknowledgment
• Microsoft® and Internet Explorer®, Windows®, Windows Vista® are registered trademark of
Microsoft Corporation in the U.S. and/or other countries.
• Adobe® and Flash® are registered trademarks of Adobe Systems Incorporated.
• Oracle and Java are registered trademarks of Oracle and/or its affiliates.
• HDMITM, the HDMI logo and High-Definition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other countries.
• Crestron®, Crestron e-Control®, e-Control®,Crestron ConnectedTM, Fusion RV®,Crestron
RoomView® and RoomViewTM are trademarks or registered trademarks of Crestron
Electronics, Inc. in the United States and other countries.
• Trademark PJLink is a trademark applied for trademark rights in
Japan, the United States of America and other countries and areas.
Other names may be trademarks of their respective owners.
430-8933WC-8934B_Network-00
71
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