HP Pavilion 17 Notebook PC HP Pavilion 15 Notebook PC

HP Pavilion 17 Notebook PC
HP Pavilion 15 Notebook PC
Maintenance and Service Guide
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
AMD and AMD Radeon are trademarks of
Advanced Micro Devices, Inc. Intel, Core,
and Pentium are trademarks of Intel
Corporation in the U.S. and other countries.
Microsoft and Windows are U.S. registered
trademarks of the Microsoft group of
companies.
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Not all features are available in all editions
of Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take
full advantage of Windows 8 functionality.
See http://www.microsoft.com for details.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: May 2014
Document Part Number: 764131-001
Important Notice about Customer Self-Repair Parts
CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be
accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures
for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and
replacement procedures for Authorized Service Provider only parts," can damage the computer or
void your warranty.
iii
iv
Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi
Safety warning notice
Table of contents
1 Product description ........................................................................................................................................... 1
2 External component identification ..................................................................................................................... 6
Finding your hardware and software information ................................................................................. 6
Locating hardware ............................................................................................................... 6
Locating software ................................................................................................................. 6
Right side ............................................................................................................................................. 7
Left side ................................................................................................................................................ 9
Display ................................................................................................................................................ 11
Top ..................................................................................................................................................... 12
TouchPad .......................................................................................................................... 12
Lights ................................................................................................................................. 13
Buttons and speakers ........................................................................................................ 14
Keys ................................................................................................................................... 15
Bottom ................................................................................................................................................ 16
Labels ................................................................................................................................................. 17
3 Illustrated parts catalog ................................................................................................................................... 18
Computer major components ............................................................................................................. 18
Display assembly subcomponents ..................................................................................................... 32
Mass storage devices ......................................................................................................................... 35
Miscellaneous parts ............................................................................................................................ 36
Sequential part number listing ............................................................................................................ 37
4 Removal and replacement procedures preliminary requirements .................................................................. 53
Tools required .................................................................................................................................... 53
Service considerations ....................................................................................................................... 53
Plastic parts ....................................................................................................................... 53
Cables and connectors ...................................................................................................... 54
Drive handling .................................................................................................................... 54
Grounding guidelines ......................................................................................................................... 55
Electrostatic discharge damage ......................................................................................... 55
Packaging and transporting guidelines ............................................................. 56
Workstation guidelines ...................................................................................... 56
Equipment guidelines ........................................................................................ 57
vii
5 Removal and replacement procedures for Customer Self-Repair parts ......................................................... 58
Component replacement procedures ................................................................................................. 58
Battery ............................................................................................................................... 59
Optical drive ....................................................................................................................... 60
6 Removal and replacement procedures for Authorized Service Provider parts ............................................... 62
Component replacement procedures ................................................................................................. 62
Base enclosure .................................................................................................................. 63
Display panel ..................................................................................................................... 71
WLAN module .................................................................................................................... 79
TouchPad button board ..................................................................................................... 82
Battery Board (select models only) .................................................................................... 83
Optical drive connector ...................................................................................................... 84
Subwoofer (select models only) ......................................................................................... 85
USB board ......................................................................................................................... 87
Hard drive .......................................................................................................................... 88
System board ..................................................................................................................... 89
Speakers ............................................................................................................................ 96
Memory modules ............................................................................................................... 97
RTC battery ....................................................................................................................... 98
Power connector ................................................................................................................ 99
Fan ................................................................................................................................... 100
Heat sink .......................................................................................................................... 101
Power button board ......................................................................................................... 104
7 Windows – Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ....................................... 105
Starting Setup Utility (BIOS) ............................................................................................................. 105
Updating the BIOS ........................................................................................................................... 105
Determining the BIOS version ......................................................................................... 105
Downloading a BIOS update ........................................................................................... 106
Using HP PC Hardware Diagnostics (UEFI) .................................................................................... 106
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................. 107
8 Ubuntu Linux – Using Setup Utility (BIOS) and System Diagnostics ............................................................ 108
Starting Setup Utility ......................................................................................................................... 108
Using Setup Utility ............................................................................................................................ 108
Changing the language of Setup Utility ........................................................................... 108
Navigating and selecting in Setup Utility .......................................................................... 108
Displaying system information ......................................................................................... 109
Restoring factory default settings in Setup Utility ............................................................ 109
viii
Exiting Setup Utility .......................................................................................................... 109
Updating the BIOS ........................................................................................................................... 110
Determining the BIOS version ......................................................................................... 110
Downloading a BIOS update ........................................................................................... 110
Using Advanced System Diagnostics ............................................................................................... 111
9 Specifications ................................................................................................................................................ 112
Computer specifications ................................................................................................................... 112
Display Specifications (17.3) ............................................................................................................ 113
Display Specifications (15.6-in) ........................................................................................................ 114
Hard drive specifications .................................................................................................................. 115
DVD±RW SuperMulti Double-Layer Combination Drive specifications ............................................ 115
10 Windows – Backing up, restoring, and recovering ...................................................................................... 117
Creating recovery media and backups ............................................................................................. 117
Creating HP Recovery media .......................................................................................... 117
Restore and recovery ....................................................................................................................... 118
Recovering using HP Recovery Manager ........................................................................ 119
What you need to know ................................................................................... 119
Using the HP Recovery partition (select models only) .................................... 119
Using HP Recovery media to recover ............................................................. 120
Changing the computer boot order ................................................................. 120
Removing the HP Recovery partition (select models only) .............................................. 120
11 Ubuntu Linux – Backing up, restoring, and recovering ............................................................................... 121
Performing a system recovery .......................................................................................................... 121
Creating the restore DVDs ............................................................................................... 121
Creating a restore image on a USB device ..................................................................... 121
Performing recovery using the restore media .................................................................. 122
Backing up your information ............................................................................................................. 122
12 Power cord set requirements ...................................................................................................................... 124
Requirements for all countries .......................................................................................................... 124
Requirements for specific countries and regions ............................................................................. 125
13 Recycling .................................................................................................................................................... 127
Index ................................................................................................................................................................. 128
ix
x
1
Product description
Category
Description
Product Name
HP Pavilion 17 Notebook PC
AMD
Intel
√
√
HP Pavilion 15 Notebook PC
Processors
Processors are attached to the system board.
AMD™
●
AMD A10-5745M (2.1 GHz/2.9 GHz, 4 MB L2, 1333 MHz DDR3L),
quad core, 25 W Max DDR3L-1333
●
AMD A8-5545M (1.7GHz, up to 2.7GHz, 4 MB L2), Quad 19W, Max
DDR3L-1333
●
AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L),
quad core 15 W Max DDR3L-1600
●
AMD A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L),
quad core, 15 W Max DDR3L-1600
●
AMD A4-6210 (1.8 GHz, 2 MB L2, 1600 MHz DDR3L), quad core, 15
W
●
AMD E1-6010 (1.35GHz, 1 MB L2), Dual 10 W, Max DDR3L-1333
●
HP Hexa-Core (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L),
quad core 15 W
●
Intel Core i7-4510U 2.0 GHz processor, SC turbo up to 3 GHz (4 MB
L3 cache, dual core, 15 W)
●
Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3
MB L3 cache, dual core, 15 W)
●
Intel Core i3-4030U (1.9 GHz), 1600 MHz/3 MB L3, Dual 15 W
●
Intel Core i3-4005U (1.7 GHz), 1600 MHz/3 MB L3, dual core 15 W
●
Intel Pentium N3530, turbo up to 2.58 GHz (2 MB L2 cache, quad
core, SDP 4.5 W)
●
Intel Celeron N2830 (up to 2.42 GHz) 1333 MHz/2 MB L2, dual core
SDP4.5 W
●
AMD A76M FCH, for use with computer models A10-5745M
●
AMD Integrated SOC FCH, for use with computer models E1-6010,
A8-6410, A6-6310, and A4-6210
●
Intel Lynx Point-LP PCH, for use with 4th Generation Intel Core
processors
Intel®
Chipset
Graphics
√
√
√
√
Internal graphics:
Support HD Decode, DX11, and HDMI
√
Support PX7
●
AMD Radeon™ HD 8610G
●
AMD Radeon HD 8510G
●
AMD Radeon R5 Graphics
1
Category
Description
●
AMD Radeon R4 Graphics
●
AMD Radeon R3 Graphics
●
AMD Radeon R2 Graphics
AMD
Intel
Switchable Discrete Graphics:
AMD Topaz-XT (AMD Radeon™ R7 M260) with up to 2048 MB of
dedicated video memory (256Mx16 DDR3L 900MHz x 4 PCs, 1 GHz
bridge to 900MHz)
●
Intel HD Graphics 4400, for use with 4th Generation Intel Core
processors
●
Intel HD Graphics, for use with 4th Generation Intel Pentium
processors
√
Switchable discrete graphics:
Panel
●
HD decode, DX11, and HDMI
√
●
Px7.0
√
●
Optimus
●
GPS (GPU Performance Scaling)
●
NVIDIA NI5S_GT GeForce 840M with up to 2048 MB of dedicated
video memory (256 M x16 DDR3 900 MHz x 4 PCs, 1 GHz
downgrade to 900 MHz), 64 bit
●
NVIDIA NI5S_GM GeForce 830M with up to 2048 MB of dedicated
video memory (256 M x16 DDR3 900 MHz x 4 PCs, 1 GHz
downgrade to 900 MHz), 64 bit
16:9 Ultra Wide Aspect Ratio
√
√
√
√
√
√
√
Touch solution with flush glass, multitouch enabled
No printing logo, no mic drill hole on mask
Support LVDS (co-layout with eDP1.3+PSR)
Memory
2
●
17.3" HD+ WLED BrightView (1600x900) (wedge, 6.0mm) (for nontouch SKU only)
●
17.3" HD+ WLED Antiglare (1600x900) LED- SVA (wedge, 6.0mm)
(for touch SKU only)
●
17.3" FHD WLED Antiglare (1920x1080) Wedge (6.0mm) WVA (for
both non-touch & touch SKU)
●
15.6" HD WLED BrightView (1366x768) flat (3.6mm) SVA (for nontouch SKU only)
●
15.6" HD WLED Antiglare (1366x768) flat (3.8mm) SVA (for touch
SKU only)
●
15.6" FHD WLED Antiglare (1920x1080) slim (3.2mm) SVA (for both
non-touch & touch SKU)
Supports the following configurations:
●
12288 MB (8192 MB×1+ 4096 MB×1; not supported on computer
models with a 32-bit operating system)
●
8192 MB (8192 MB×1 or 4096 MB×2; not supported on computer
models equipped with a 32-bit operating system)
Chapter 1 Product description
Category
Description
●
6144 MB (4096 MB×1 + 2048 MB×1; not supported on computer
models equipped with a 32-bit operating system)
●
4096 MB (4096 MB×1 or 2048 MB×2)
AMD
Intel
Two SODIMM memory module slots (select models only)
DDR3L-1600 MHz dual channel support
DDR3L-1333 MHz dual channel support
Max. DDR3L-1600MHz Single Channel Support
DDR3-1333MHz Dual Channel Support (DDR3L-1600 downgraded to
DDR3-1333)
√
DDR3L-1333MHz Single Channel Support (DDR3L-1600MHz downgrade
to DDR3L-1333MHz)
One SODIMM slot - NON customer accessible / upgradeable
Hard drive
Supports 6.35 cm (2.5 in) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28
in) thicknesses (all hard drives use the same bracket)
√
√
√
√
√
√
√
√
√
√
√
Supports the following hard drives:
●
1.5 TB, 5400 rpm 9.5 mm for HP Pavilion 15 Notebooks and AMD
computers only
●
1 TB, 5400 rpm, 9.5 mm
●
750 GB, 5400 rpm, 9.5 mm
●
500 GB, 5400 rpm, 7.0 mm or 9.5 mm
●
320 GB, 5400 rpm, 7.0 mm or 9.5 mm
Serial ATA
HP 3D DriveGuard
Supports the following hybrid drives:
Optical drive
●
500 GB, 5400 rpm, + 8 GB NAND Hybrid HDD; 7 mm
●
750 GB, 5400 rpm, + 8 GB NAND Hybrid HDD; 9.5 mm
●
1 TB, 5400 rpm, + 8 GB NAND Hybrid HDD; 9.5 mm
Fixed
Serial ATA
9.5 mm tray load
Zero power optical drive
Supports the following:
●
DVD±RW Double-Layer SuperMulti Drive
●
Blu-ray Disc R/RW with SuperMulti for AMD HP Pavilion 15 PC
models only
Support M-disc
Audio
and video
Supports:
Beats Audio
Subwoofer for AMD only
3
Category
Description
AMD
Intel
Dual speakers
HP TrueVision HD webcam (fixed, no tilt with activity LED; 1280×720 by
30 frames per second, USB 2.0, M-jpeg)
Two dual array, digital microphones with appropriate beam-forming, echocancellation, noise-reduction software
HD Audio
√
Supports Dragon Notes for AMD models only
Ethernet
Integrated 10/100 NIC
√
√
Wireless
Integrated wireless local area network (WLAN) options by way of wireless
module
√
√
√
√
One half-size mini card/PCI Express (HMC/PCIe) slot
Two WLAN antennas built into display assembly
Compatible with Miracast-certified devices
Support for the following WLAN formats:
External media
cards
●
Qualcomm Atheros AR9485 802.11 bgn 1x1 Wi-Fi adapter (with
single antenna)
●
QCA 9565 802.11 bgn 1x1 Wi-Fi + BT4.0 combo adapter (with single
antenna)
●
Realtek RT8188 802.11bgn 1x1 Wi-Fi Adapter
●
Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter
●
Realtek RT8188 802.11 bgn 1x1 Wi-Fi adapter (with single antenna)
●
Realtek RT8723BE 802.11 bgn 1x1 Wi-Fi + BT4.0 combo adapter
(with single antenna)
●
Broadcom BCM 4352 802.11 ac 2x2 WiFi + BT 4.0 Combo Adapter
(with dual antenna )
●
Realtek RTL8188EE 802.11 bgn 1x1 Wi-Fi adapter (with single
antenna)
●
Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC combo
adapter (with single antenna)
●
Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + BT 4.0
combo adapter (with dual antennas)
HP Multi-Format Memory Card Reader slot with push-push technology,
supporting the following digital card formats:
√
√
√
√
√
√
√
√
Supports memory cards such as Secure Digital SD/SDHC/SDXC
Ports
4
●
AC Smart Pin adapter plug (4.5 mm barrel)
●
Combination audio-out (stereo headphone)/audio-in (mono
microphone)
●
RJ-45 (Ethernet)
●
USB 3.0 (2 ports), USB 2.0 (1 port)
●
HDMI version 1.4 output supporting 1920 x 1080 @ 60 Hz Hot Plug /
Unplug and auto detect for correct output to wide-aspect versus
standard aspect video
Chapter 1 Product description
Category
Description
Keyboard/
pointing
devices
Full Size Textured island-style Keyboard with numeric key pad black
AMD
Intel
√
√
Full Size Textured island-style Keyboard with numeric key pad white
Clickpad with image sensor
Multitouch gestures enabled
Supports Windows® 8 Modern Trackpad Gestures
Power
requirements
Full Size Backlit 3 Coat paint island-style Keyboard with numeric keypad
black with red LED for AMD HP Pavilion 15 PC models Beats Audio
Special Edition
√
Supports the following AC adapters:
√
√
√
●
45 W HP Smart AC adapter (nPFC, 3-wire, 4.5 mm, nslim)
●
65 W HP Smart AC adapter (nPFC, 3-wire, 4.5 mm)
√
●
90 W Smart AC adapter (PFC, 3-wire, 4.5 mm)
√
Supports battery fast charge
√
√
√
√
√
√
√
√
Supports the following batteries (battery is user-removable)
●
4 cell battery - 41 Whr (2.8 AH)
Security
●
Security cable lock
Operating
system
Preinstalled:
Serviceability
●
Windows 8.1 Standard, 64 bit
●
Windows 8.1 Professional, 64 bit
●
FreeDOS 2.0, for Intel models only
●
Ubuntu Linux
End-user replaceable parts:
●
AC adapter
●
Battery
●
Optical drive
5
2
External component identification
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
1.
From the Start screen, type control panel, and then select Control Panel.
2.
Select System and Security, select System, and then click Device Manager in the left column.
A list displays all the devices installed on your computer.
To find out information about system hardware components and the system BIOS version number,
press fn+esc.
Locating software
To find out what software is installed on your computer:
▲
6
From the Start screen, click the down arrow in the lower-left corner of the screen.
Chapter 2 External component identification
Right side
NOTE:
Refer to the illustration that most closely matches your computer.
Component
(1)
(2)
(3)
Description
Power light
Hard drive light
Audio-out (headphone)/Audio-in
(microphone) jack
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the
display and other unneeded components.
●
Off: The computer is off or in Hibernation. Hibernation
is a power-saving state that uses the least amount of
power.
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does
not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices. To access
this guide, from the Start screen, type support, and then
select the HP Support Assistant app.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
(4)
USB 2.0 port
Connects an optional USB device, such as a keyboard,
mouse, external drive, printer, scanner or USB hub.
(5)
Optical drive
Depending on your computer model, reads an optical disc
or reads and writes to an optical disc.
NOTE: For disc compatibility information, go to the Help
and Support web page. Follow the web page instructions to
select your computer model. Select Drivers & Downloads,
and then follow the on-screen instructions.
(6)
Security cable slot
Attaches an optional security cable to the computer.
Right side
7
Component
Description
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Component
(1)
(2)
(3)
Description
Power light
Hard drive light
Audio-out (headphone)/Audio-in
(microphone) jack
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the
display and other unneeded components.
●
Off: The computer is off or in Hibernation. Hibernation
is a power-saving state that uses the least amount of
power.
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does
not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices. To access
this guide, from the Start screen, type support, and then
select the HP Support Assistant app.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
(4)
USB 2.0 port
Connects an optional USB device, such as a keyboard,
mouse, external drive, printer, scanner or USB hub.
(5)
Optical drive
Depending on your computer model, reads an optical disc
or reads and writes to an optical disc.
NOTE: For disc compatibility information, go to the Help
and Support web page. Follow the web page instructions to
select your computer model. Select Drivers & Downloads,
and then follow the on-screen instructions.
8
Chapter 2 External component identification
Left side
NOTE:
Refer to the illustration that most closely matches your computer.
Component
Description
(1)
Power connector
Connects an AC adapter.
(2)
AC adapter light
●
Amber: The battery is charging.
●
White: The AC adapter is connected and the battery
is charged.
●
Off: The computer is using battery power.
(3)
(4)
RJ-45 (network) jack/status lights
Vents (2)
Connects a network cable.
●
White: The network is connected.
●
Amber: Activity is occurring on the network.
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(5)
HDMI port
Connects an optional video or audio device, such as a
high-definition television, any compatible digital or audio
component, or a high-speed HDMI device.
(6)
USB 3.0 ports (2)
Each USB 3.0 port connects an optional USB device,
such as a keyboard, mouse, external drive, printer,
scanner or USB hub.
(7)
Memory card reader
Reads optional memory cards that store, manage, share,
or access information.
To insert a card:
Hold the card label-side up, with connectors facing the
slot, insert the card into the slot, and then push in on the
card until it is firmly seated.
To remove a card:
Press in on the card it until it pops out.
Left side
9
Component
Description
(1)
Power connector
Connects an AC adapter.
(2)
AC adapter light
●
Amber: The battery is charging.
●
White: The AC adapter is connected and the battery
is charged.
●
Off: The computer is using battery power.
(3)
Security cable slot
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
(4)
(5)
RJ-45 (network) jack/status lights
Vents (2)
Connects a network cable.
●
White: The network is connected.
●
Amber: Activity is occurring on the network.
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(6)
HDMI port
Connects an optional video or audio device, such as a
high-definition television, any compatible digital or audio
component, or a high-speed HDMI device.
(7)
USB 3.0 ports (2)
Each USB 3.0 port connects an optional USB device,
such as a keyboard, mouse, external drive, printer,
scanner or USB hub.
(8)
Memory card reader
Reads optional memory cards that store, manage, share,
or access information.
To insert a card:
Hold the card label-side up, with connectors facing the
slot, insert the card into the slot, and then push in on the
card until it is firmly seated.
To remove a card:
Press in on the card it until it pops out.
10
Chapter 2 External component identification
Display
Component
Description
(1)
Turns off the display and initiates Sleep if the display is closed
while the power is on.
Internal display switch
NOTE: The internal display switch is not visible from the
outside of the computer.
(2)
WLAN antennas (2)*
Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
NOTE: Depending on your computer model, the number of
antennas may vary.
(3)
Internal microphones (2)
Record sound.
(4)
Webcam light
On: The webcam is in use.
(5)
Webcam
Records video and captures photographs. Some models allow
you to video conference and chat online using streaming video.
To use the webcam, from the Start screen, type camera, and
then select Camera from the list of applications.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support,
and then select the HP Support Assistant app.
Display
11
Top
TouchPad
Component
(1)
Description
TouchPad zone
Reads your finger gestures to move the pointer or activate
items on the screen.
NOTE: The TouchPad also supports edge-swipe
gestures.
12
(2)
Left TouchPad button
Functions like the left button on an external mouse.
(3)
Right TouchPad button
Functions like the right button on an external mouse.
Chapter 2 External component identification
Lights
Component
(1)
Description
Power light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the
display and other unneeded components.
●
Off: The computer is off or in Hibernation. Hibernation
is a power-saving state that uses the least amount of
power.
(2)
Caps lock light
On: Caps lock is on, which switches the keys to all capital
letters.
(3)
Mute light
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
Top
13
Buttons and speakers
Component
(1)
Description
Power button
●
When the computer is off, press the button to turn on
the computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button down for at least 5 seconds to turn off the
computer.
To learn more about your power settings, see your power
options. From the Start screen, type power, select Power
and sleep settings, and then select Power and sleep from
the list of applications.
(2)
14
Speakers (2)
Chapter 2 External component identification
Produce sound.
Keys
Component
Description
(1)
esc key
Displays system information when pressed in combination
with the fn key.
(2)
fn key
Executes frequently used system functions when pressed
in combination with the ERROR! Target for reference type
variable.varref, ID was not found! ERROR! or the esc key.
(3)
Windows key
Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows key again will return you to
the previous screen.
(4)
Action keys
Execute frequently used system functions.
NOTE: On select models, the f5 action key turns the
keyboard backlight feature off or on.
(5)
num lock key
Controls the function of the integrated numeric keypad.
Press the key to alternate between the standard numeric
function found on an external keypad (this function is
turned on at the factory) and the navigational function
(indicated by the directional arrows on the keys).
NOTE: The keypad function that is active when the
computer is turned off is reinstated when the computer is
turned back on.
(6)
Integrated numeric keypad
When num lock has been enabled, it can be used like an
external numeric keypad.
Top
15
Bottom
Component
16
Description
(1)
Battery lock
Locks the battery in the battery bay.
(2)
Battery bay
Holds the battery.
(3)
Vents (4)
Enable airflow to cool internal components.
NOTE: The number of vents may vary
depending on your computer model.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(4)
Battery release latch
Releases the battery.
(5)
Optical drive access
Access to remove the optical drive
Chapter 2 External component identification
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: All labels described in this section will be located in one of 3 places depending on
your computer model: affixed to the bottom of the computer, located in the battery bay, or under the
service door.
●
Service label—Provides important information to identify your computer. When contacting
support, you will probably be asked for the serial number, and possibly for the product number or
the model number. Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that
most closely matches the service label on your computer.
Component
●
(1)
Serial number
(2)
Product number
(3)
Warranty period
(4)
Model number (select models only)
Microsoft® Certificate of Authenticity label (select models only prior to Windows 8)—Contains
the Windows Product Key. You may need the Product Key to update or troubleshoot the
operating system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the
physical label, but have a Digital Product Key electronically installed.
NOTE: This Digital Product Key is automatically recognized and activated by Microsoft
Operating Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with
HPapproved recovery methods.
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certification label(s)—Provide(s) information about optional wireless devices and the
approval markings for the countries or regions in which the devices have been approved for use.
Labels
17
3
Illustrated parts catalog
Computer major components
NOTE: Details about your computer, including model, serial number, product key, and length of
warranty, are on the service tag at the bottom of your computer. See Bottom on page 16 for details.
18
Chapter 3 Illustrated parts catalog
Item
Component
(1)
Display assembly, 15.6 in
Spare part number
Display assembly, 17.3 in
Flat display assembly for use with HP Pavilion Notebooks. This display assembly is
spared at the subcomponent level only. For more display assembly spare part
information, see Display assembly subcomponents on page 32.
(2)
Top cover (includes keyboard and cable):
Computer major components
19
Item
Component
Spare part number
Top cover for HP Pavilion 15 Notebook PC computer models:
20
With full size textured island-style Keyboard. Touchpad and numeric keypad black for
use in the United States
762529-001
With full size textured island-style Keyboard and numeric keypad black for use in the
United Kingdom
762529-031
With full size textured island-style Keyboard and numeric keypad black for use in
Germany
762529-041
With full size textured island-style Keyboard and numeric keypad black for use in
France
762529-051
With full size textured island-style Keyboard and numeric keypad black for use in Italy
762529-061
With full size textured island-style Keyboard and numeric keypad black for use in
Spain
762529-071
With full size textured island-style Keyboard and numeric keypad black for use in
Portugal
762529-131
With full size textured island-style Keyboard and numeric keypad black for use in
Turkey
762529-141
With full size textured island-style Keyboard and numeric keypad black for use in
Greece
762529-151
With full size textured island-style Keyboard and numeric keypad black for use in
Latin America
762529-161
With full size textured island-style Keyboard and numeric keypad black for use in
Saudi Arabia
762529-171
With full size textured island-style Keyboard and numeric keypad black for use in
Hungary
762529-211
With full size textured island-style Keyboard and numeric keypad black for use in
Russia
762529-251
With full size textured island-style Keyboard and numeric keypad black for use in
Bulgaria
762529-261
With full size textured island-style Keyboard and numeric keypad black for use in
Romania
762529-271
With full size textured island-style Keyboard and numeric keypad black for use in
Thailand
762529-281
With full size textured island-style Keyboard and numeric keypad black for use in
Japan
762529-291
With full size textured island-style Keyboard and numeric keypad black for use in
Europe
762529-A41
With full size textured island-style Keyboard and numeric keypad black for use in
Taiwan
762529-AB1
With full size textured island-style Keyboard and numeric keypad black for use in
South Korea
762529-AD1
With full size textured island-style Keyboard and numeric keypad black for
International use
762529-B31
With full size textured island-style Keyboard and numeric keypad black for use in the
Adriatics
762529-BA1
Chapter 3 Illustrated parts catalog
Item
Component
Spare part number
With full size textured island-style Keyboard and numeric keypad black for use in
Israel
762529-BB1
With full size textured island-style Keyboard and numeric keypad black for use in
Switzerland
762529-BG1
With full size textured island-style Keyboard and numeric keypad black Canada
762529-DB1
With full size textured island-style Keyboard and numeric keypad black for use in the
Netherlands
762529-DH1
With full size textured island-style Keyboard and numeric keypad black for use in
Czech and Slovackia
762529-FL1
With full size textured island-style Keyboard and numeric keypad black for use in
South Africa
762529-FP1
With full size textured island-style Keyboard, TouchPad, and numeric keypad white
for use in the United States
762530-001
With full size textured island-style Keyboard and numeric keypad white for use in the
United Kingdom
762530-031
With full size textured island-style Keyboard and numeric keypad white for use in
Germany
762530-041
With full size textured island-style Keyboard and numeric keypad white for use in
France
762530-051
With full size textured island-style Keyboard and numeric keypad white for use in Italy
762530-061
With full size textured island-style Keyboard and numeric keypad white for use in
Spain
762530-071
With full size textured island-style Keyboard and numeric keypad white for use in
Portugal
762530-131
With full size textured island-style Keyboard and numeric keypad white for use in
Turkey
762530-141
With full size textured island-style Keyboard and numeric keypad white for use in
Greece
762530-151
With full size textured island-style Keyboard and numeric keypad white for use in
Latin America
762530-161
With full size textured island-style Keyboard and numeric keypad white for use in
Saudi Arabia
762530-171
With full size textured island-style Keyboard and numeric keypad white for use in
Hungary
762530-211
With full size textured island-style Keyboard and numeric keypad white for use in
Russia
762530-251
With full size textured island-style Keyboard and numeric keypad white for use in
Bulgaria
762530-261
With full size textured island-style Keyboard and numeric keypad white for use in
Romania
762530-271
With full size textured island-style Keyboard and numeric keypad white for use in
Thailand
762530-281
With full size textured island-style Keyboard and numeric keypad white for use in
Japan
762530-291
Computer major components
21
Item
22
Component
Spare part number
With full size textured island-style Keyboard and numeric keypad white for use in
Europe
762530-A41
With full size textured island-style Keyboard and numeric keypad white for use in
Taiwan
762530-AB1
With full size textured island-style Keyboard and numeric keypad white for use in
South Korea
762530-AD1
With full size textured island-style Keyboard and numeric keypad white for
International use
762530-B31
With full size textured island-style Keyboard and numeric keypad white for use in the
Adriatics
762530-BA1
With full size textured island-style Keyboard and numeric keypad white for use in
Israel
762530-BB1
With full size textured island-style Keyboard and numeric keypad white for use in
Switzerland
762530-BG1
With full size textured island-style Keyboard and numeric keypad white for use in
Canada
762530-DB1
With full size textured island-style Keyboard and numeric keypad white for use in the
Netherlands
762530-DH1
With full size textured island-style Keyboard and numeric keypad white for use in
Czech and Slovakia
762530-FL1
With full size textured island-style Keyboard and numeric keypad white for use in
South Africa
762530-FP1
With full size textured island-style Keyboard, TouchPad and numeric keypad Beats
Audio for use in the United States
762533-001
With full size textured island-style Keyboard and numeric keypad Beats Audio for use
in the United Kingdom
762533-031
With full size textured island-style Keyboard and numeric keypad Beats Audio for use
in France
762533-051
With full size textured island-style Keyboard and numeric keypad Beats Audio for use
in Spain
762533-071
With full size textured island-style Keyboard and numeric keypad Beats Audio in Latin
America
762533-161
With full size textured island-style Keyboard and numeric keypad Beats Audio for use
in Russia
762533-251
With full size textured island-style Keyboard and numeric keypad Beats Audio for
International use
762533-B31
With full size textured island-style Keyboard, TouchPad and numeric keypad Beats
Audio for use in Slovenia
762533-BA1
With full size textured island-style Keyboard and numeric keypad Beats Audio for use
in Canada
762533-DB1
With full size textured island-style Keyboard and numeric keypad Beats Audio for use
in the Netherlands
762533-DH1
With full size textured island-style Keyboard and numeric keypad Beats Audio for use
in Czech and Slovackia
762533-FL1
Chapter 3 Illustrated parts catalog
Item
Component
Spare part number
Top cover for HP Pavilion 17 Notebook PC computer models:
With full size textured island-style Keyboard and numeric keypad black for use in the
United States
765806-001
With full size textured island-style Keyboard and numeric keypad black for use in the
United Kingdom
765806-031
With full size textured island-style Keyboard and numeric keypad black for use in
Germany
765806-041
With full size textured island-style Keyboard and numeric keypad black for use in
France
765806-051
With full size textured island-style Keyboard and numeric keypad black for use in Italy
765806-061
With full size textured island-style Keyboard and numeric keypad black for use in
Spain
765806-071
With full size textured island-style Keyboard and numeric keypad black for use in
Portugal
765806-131
With full size textured island-style Keyboard and numeric keypad black for use in
Turkey
765806-141
With full size textured island-style Keyboard and numeric keypad black for use in
Greece
765806-151
With full size textured island-style Keyboard and numeric keypad black for use in
Saudi Arabia
765806-171
With full size textured island-style Keyboard and numeric keypad black for use in
Hungary
765806-211
With full size textured island-style Keyboard and numeric keypad black for use in
Russia
765806-251
With full size textured island-style Keyboard and numeric keypad black for use in
Bulgaria
765806-261
With full size textured island-style Keyboard and numeric keypad black for use in
Romania
765806-271
With full size textured island-style Keyboard and numeric keypad black for use in
Belgium
765806-A41
With full size textured island-style Keyboard and numeric keypad black for
International use
765806-B31
With full size textured island-style Keyboard and numeric keypad black for use in
Slovenia
765806-BA1
With full size textured island-style Keyboard and numeric keypad black for use in
Israel
765806-BB1
With full size textured island-style Keyboard and numeric keypad black for use in
Switzerland
765806-BG1
With full size textured island-style Keyboard and numeric keypad black for use in
Canada
765806-DB1
With full size textured island-style Keyboard and numeric keypad black for use in
Nordic regions
765806-DH1
With full size textured island-style Keyboard and numeric keypad black for use in
Czech and Slovackia
765806-FL1
Computer major components
23
Item
(3)
24
Component
Spare part number
With full size textured island-style Keyboard and numeric keypad white for use in the
United States
765807-001
With full size textured island-style Keyboard and numeric keypad white for use in the
United Kingdom
765807-031
With full size textured island-style Keyboard and numeric keypad white for use in
Germany
765807-041
With full size textured island-style Keyboard and numeric keypad white for use in
France
765807-051
With full size textured island-style Keyboard and numeric keypad black for use in Italy
765807-061
With full size textured island-style Keyboard and numeric keypad white for use in
Spain
765807-071
With full size textured island-style Keyboard and numeric keypad white for use in
Portugal
765807-131
With full size textured island-style Keyboard and numeric keypad white for use in
Turkey
765807-141
With full size textured island-style Keyboard and numeric keypad white for use in
Greece
765807-151
With full size textured island-style Keyboard and numeric keypad white for use in
Saudi Arabia
765807-171
With full size textured island-style Keyboard and numeric keypad white for use in
Hungary
765807-211
With full size textured island-style Keyboard and numeric keypad white for use in
Russia
765807-251
With full size textured island-style Keyboard and numeric keypad white for use in
Bulgaria
765807-261
With full size textured island-style Keyboard and numeric keypad white for use in
Romania
765807-271
With full size textured island-style Keyboard and numeric keypad white for use in
Belgium
765807-A41
With full size textured island-style Keyboard and numeric keypad white for
International use
765807-B31
With full size textured island-style Keyboard and numeric keypad white for use in
Slovenia
765807-BA1
With full size textured island-style Keyboard and numeric keypad white for use in
Israel
765807-BB1
With full size textured island-style Keyboard and numeric keypad white for use in
Switzerland
765807-BG1
With full size textured island-style Keyboard and numeric keypad white for use in
Canada
765807-DB1
With full size textured island-style Keyboard and numeric keypad white
765807-DH1
With full size textured island-style Keyboard and numeric keypad white for use in
Nordic regions
765807-FL1
Power button board (includes cable)
Chapter 3 Illustrated parts catalog
Item
(4)
Component
Spare part number
For HP Pavilion15 Notebook PC computer models
762496-001
For HP Pavilion17 Notebook PC computer models
763708-001
TouchPad board (with bracket and cable)
For HP Pavilion 15 Notebook PC computer models
In Ano Silver
762506-001
In Ash Silver
762525-001
For use with Beats Audio
766726-001
For HP Pavilion 17 Notebook PC computer models
(5)
In Ash Silver
765792-001
In natural silver
767059-001
WLAN module:
Realtek RT8188EE 802.11 bgn 1x1 Wi-Fi adapter, for use only on computer models
equipped with Intel processors for HP Pavilion 17 and 15 Notebook PC
709848-005
Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC combo adapter, for use
only on computer models equipped with Intel processors for HP Pavilion 17 and 15
Notebook PC
753076-005
Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + BT 4.0 combo adapter, for
use only on computer models equipped with Intel processors for HP Pavilion 17 and
15 Notebook PC
710662-005
Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter for HP Pavilion 17
Notebook PC
753077-005
RTL8188EE 802.11BGN 1x1
709848-005
Broadcom BCM 4352 WLAN 802.11 AC+BT4 2x2HMC for AMD HP Pavilion 15
Notebook PC
724935-005
(6)
Battery Board (For use only with HP Pavilion 17 Notebook PC)
763710-001
(7)
USB board
(8)
For use with HP Pavilion 17 Notebook PC computer models
767120-001
For use with HP Pavilion 15 Notebook PC computer models
762497-001
System board (includes replacement thermal material):
For computer models equipped with Intel processors and UMA graphics
Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3 cache,
dual core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook
PC
767409-001
Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3 cache,
dual core, 15 W) for use with Windows Standard HP Pavilion 17 Notebook PC
767409-501
Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3 cache,
dual core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook
PC
766469-001
Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3 cache,
dual core, 15 W) for use with Windows Standard HP Pavilion 15 Notebook PC
766469-501
Computer major components
25
Item
Component
Spare part number
Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3 cache,
dual core, 15 W) for use with Windows Professional HP Pavilion 15 Notebook PC
766469-601
Intel Core i5-4200U (1.6GHz, SC turbo up to 2.6GHz), 1600MHz/3MB L3, Dual 15W
for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
778946-001
Intel Core i5-4200U (1.6 GHz, SC turbo up to 2.6 GHz), 1600 MHz/3 MB L3, dual 15
W for use with Windows Standard HP Pavilion 17 Notebook PC
778946-501
Intel Core i3-4030U (1.9 GHz), 1600 MHz/3 MB L3, dual 1 5W for use with FreeDOS
and Ubuntu Linux HP Pavilion 17 Notebook PC
767410-001
Intel Core i3-4030U (1.9 GHz), 1600 MHz/3 MB L3, dual 15 W for use with Windows
Standard HP Pavilion 17 Notebook PC
767410-501
Intel Core i3-4030U (1.9GHz), 1600MHz/3 MB L3, Dual 15 W for use with FreeDOS
and Ubuntu Linux HP Pavilion 15 Notebook PC
774768-001
Intel Core i3-4030U (1.9 GHz), 1600 MHz/3 MB L3, dual 15 W for use with Windows
Standard HP Pavilion 15 Notebook PC
774768-501
Intel Core i3-4030U (1.9 GHz), 1600 MHz/3M B L3, dual 15 W for use with Windows
Professional HP Pavilion 15 Notebook PC
774768-601
Intel Pentium N3530, turbo up to 2.58 GHz (2 MB L2 cache, quad core, SDP 4.5 W)
for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
767419-001
Intel Pentium N3530, turbo up to 2.58 GHz (2 MB L2 cache, quad core, SDP 4.5 W)
for use with Windows Standard HP Pavilion 17 Notebook PC
767419-501
Intel Pentium N3530, turbo up to 2.58 GHz (2 MB L2 cache, quad core, SDP 4.5 W)
for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
766480-001
Intel Pentium N3530, turbo up to 2.58 GHz (2 MB L2 cache, quad core, SDP 4.5 W)
for use with Windows Standard HP Pavilion 15 Notebook PC
766480-501
Intel Pentium N3530, turbo up to 2.58 GHz (2 MB L2 cache, quad core, SDP 4.5 W)
for use with Windows Professional HP Pavilion 15 Notebook PC
766480-601
Intel Celeron N2830 (up to 2.42 GHz) 1333 MHz/2 MB L2, dual SDP4.5 W for use
with FreeDOS and Ubuntu Linux for use with Windows Standard HP Pavilion 17
Notebook PC
767420-001
Intel Celeron N2830 (up to 2.42GHz) 1333 MHz/2MB L2, dual SDP4.5W for use with
Windows Standard HP Pavilion 17 Notebook PC
767420-501
Intel Core i3-4005U (1.7 GHz), 1600 MHz/3 MB L3, Dual 15 W for use with FreeDOS
and Ubuntu Linux HP Pavilion 15 Notebook PC
779839-001
Intel Core i3-4005U (1.7 GHz), 1600 MHz/3 MB L3, Dual 15 W for use with Windows
Standard HP Pavilion 15 Notebook PC
779839-501
Intel Core i3-4005U (1.7 GHz), 1600 MHz/3 MB L3, Dual 15 W for use with Windows
Professional HP Pavilion 15 Notebook PC
779839-601
Intel Core i3-4005U (1.7GHz), 1600 MHz/3 MB L3, Dual 15 W for use with FreeDOS
and Ubuntu Linux
779127-001
Intel Core i3-4005U (1.7GHz), 1600MHz/3 MB L3, Dual 15 W for use with Windows
Standard HP Pavilion 17 Notebook PC
779127-501
For computer models equipped with Intel processors and discrete switchable graphics
Intel Core 840M i7-4510U 2.0 GHz processor, SC turbo up to 3.1 GHz (2 MB L3
cache, dual core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17
Notebook PC
26
Chapter 3 Illustrated parts catalog
767412-001
Item
Component
Spare part number
Intel Core 840M i7-4510U 2.0 GHz processor, SC turbo up to 3.1 GHz (2 MB L3
cache, dual core, 15 W) for use with Windows Standard HP Pavilion 17 Notebook PC
767412-501
Intel Core 840M i7-4510U 2.0 GHz processor, SC turbo up to 3.1 GHz (2 MB L3
cache, dual core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15
Notebook PC
766472-001
Intel Core 840M i7-4510U 2.0 GHz processor, SC turbo up to 3.1 GHz (2 MB L3
cache, dual core, 15 W) for use with Windows Standard HP Pavilion 15 Notebook PC
766472-501
Intel Core 840M i7-4510U 2.0 GHz processor, SC turbo up to 3.1 GHz (2 MB L3
cache, dual core, 15 W) for use with Windows Professional HP Pavilion 15 Notebook
PC
766472-601
Intel Core 840M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3
cache, dual core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17
Notebook PC
767413-001
Intel Core 840M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3
cache, dual core, 15 W) for use with Windows Standard HP Pavilion 17 Notebook PC
767413-501
Intel Core 840M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3
cache, dual core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15
Notebook PC
766473-001
Intel Core 840M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3
cache, dual core, 15 W) for use with Windows Standard HP Pavilion 15 Notebook PC
766473-501
Intel Core 840M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3
cache, dual core, 15 W) for use with Windows Professional HP Pavilion 15 Notebook
PC
766473-601
Intel Core 830M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3
cache, dual core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17
Notebook PC
767414-001
Intel Core 830M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3
cache, dual core, 15 W) for use with Windows Standard HP Pavilion 17 Notebook PC
767414-501
Intel Core 830M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3
cache, dual core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15
Notebook PC
766476-001
Intel Core 830M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3
cache, dual core, 15 W) for use with Windows Standard HP Pavilion 15 Notebook PC
766476-501
Intel Core 830M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3
cache, dual core, 15 W) for use with Windows Professional HP Pavilion 15 Notebook
PC
766476-601
Intel Core 830M i3-4030U (1.9 GHz), 1600MHz/2 MB L3, Dual 15W for use with
FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
767415-001
Intel Core 830M i3-4030U (1.9 GHz), 1600MHz/2 MB L3, Dual 15W for use with
Windows Standard HP Pavilion 17 Notebook PC
767415-501
Intel Core 830M i3-4030U (1.9 GHz), 1600MHz/2 MB L3, dual core 15W for use with
FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
774772-001
Intel Core 830M i3-4030U (1.9 GHz), 1600MHz/2 MB L3, dual core 15W for use with
Windows Standard HP Pavilion 15 Notebook PC
774772-501
Intel Core 830Mi3-4030U (1.9 GHz), 1600MHz/2 MB L3, Dual 15W for use with
Windows Professional HP Pavilion 15 Notebook PC
774772-601
Computer major components
27
Item
Component
Spare part number
Intel Core 830 M i3-4005U (1.7 GHz), 1600MHz/2 MB L3, Dual 15 W
779840-001
Intel Core 830 M i3-4005U (1.7 GHz), 1600MHz/2 MB L3, Dual 15 W for use with
Windows Standard HP Pavilion 15 Notebook PC
779840-501
Intel Core 830 M i3-4005U (1.7 GHz), 1600MHz/2 MB L3, Dual 15 W for use with
Windows Professional HP Pavilion 15 Notebook PC
779840-601
For computer models equipped with AMD processors and UMA graphics
28
AMD A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for
use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763420-001
AMD A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for
use with Windows Standard HP Pavilion 17 Notebook PC
763420-501
AMD A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for
use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
762527-001
AMD A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for
use with Windows Standard HP Pavilion 15 Notebook PC
762527-501
AMD A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for
use with Windows Professional HP Pavilion 15 Notebook PC
762527-601
AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for
use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763422-001
AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for
use with Windows Standard HP Pavilion 17 Notebook PC
763422-501
AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for
use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
762526-001
AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for
use with Windows Standard HP Pavilion 15 Notebook PC
762526-501
AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for
use with Windows Professional HP Pavilion 15 Notebook PC
762526-601
AMD A4-6210 (1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with
FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763421-001
AMD A4-6210 (1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with
Windows Standard HP Pavilion 17 Notebook PC
763421-501
AMD A4-6210 (1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with
FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
762528-001
AMD A4-6210 (1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with
Windows Standard HP Pavilion 15 Notebook PC
762528-501
AMD A4-6210 (1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with
Windows Professional HP Pavilion 15 Notebook PC
762528-601
EI–6010 (1.35 GHz, 1 MB L2), Dual 10W, Max DDR3L-1333 for use with FreeDOS
and Ubuntu Linux HP Pavilion 17 Notebook PC
763423-001
EI–6010 (1.3 5GHz, 1MB L2), Dual 10W, Max DDR3L-1333 for use with Windows
Standard HP Pavilion 17 Notebook PC
763423-001
AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W)
for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763424-001
AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W)
for use with Windows Standard HP Pavilion 17 Notebook PC
763424-501
Chapter 3 Illustrated parts catalog
Item
Component
Spare part number
AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W)
for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
766714-001
AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W)
for use with Windows Standard HP Pavilion 15 Notebook PC
766714-501
AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W)
for use with Windows Professional HP Pavilion 15 Notebook PC
766714-601
AMD A8-5545M W8STD for use with Windows Standard HP Pavilion 15 Notebook
PC
766713-501
For computer models equipped with AMD processors and Discrete graphics
(9)
(10)
AMD M260 A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15
W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763425-001
AMD M260 A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15
W) for use with Windows Standard HP Pavilion 17 Notebook PC
763425-501
AMD M260 A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15
W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
762532-001
AMD M260 A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15
W) for use with Windows Standard HP Pavilion 15 Notebook PC
762532-501
AMD M260 A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15
W) for use with Windows Professional HP Pavilion 15 Notebook PC
762532-601
AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for
use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763427-001
AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for
use with Windows Standard HP Pavilion 17 Notebook PC
763427-501
AMD M260 A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15
W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
762531-001
AMD M260 A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15
W) for use with Windows Standard HP Pavilion 15 Notebook PC
762531-501
AMD M260 A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15
W) for use with Windows Professional HP Pavilion 15 Notebook PC
762531-601
AMD M260 A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core,
25 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763428-001
AMD M260 A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core,
25 W) for use with Windows Standard HP Pavilion 17 Notebook PC
763428-501
AMD M260 A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core,
25 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
766715-001
AMD M260 A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core,
25 W) for use with Windows Standard HP Pavilion 15 Notebook PC
766715-501
AMD M260 A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core,
25 W) for use with Windows Professional HP Pavilion 15 Notebook PC
766715-601
Power Connector
For use with HP Pavilion 15 Notebook PC computer models
762507-001
For use with HP Pavilion 17 Notebook PC computer models
763699-001
Memory modules :
Computer major components
29
Item
Component
Spare part number
2 GB memory module
691739-005
4 GB memory module
691740-005
8 GB memory module
693374-005
2 GB memory module
652972-005
8 GB memory module
670034-005
Fan for use with HP Pavilion 17 Notebook PC computer models
765788-001
Fan for use with HP Pavilion 15 Notebook PC computer models
762505-001
(12)
RTC battery
697917-001
(13)
Heat sink assembly for use only on computer models equipped with UMA graphics
(includes replacement thermal material):
(11)
For use with HP Pavilion 15 Notebook PC computer models:
For use only on computer models with Intel processors discrete memory 19 W
762524-001
For use only on computer models equipped with AMD processors and UMA graphics
19 W
767339-001
For use only on computer models equipped with AMD processors and discrete
graphics 19 W
767340-001
For use only on computer models equipped with AMD processors and UMA graphics
8.5 W
767341-001
For use with HP Pavilion 17 Notebook PC computer models:
(14)
For use only on computer models with Intel processors discrete memory 19 W
762524-001
For use only on computer models equipped with AMD processors and UMA graphics
19 W
764080-001
For use only on computer models equipped with AMD processors and UMA graphics
25 W
764082-001
For use only on computer models equipped with AMD processors and discrete
graphics 25 W
764083–001
For use only on computer models equipped with AMD processors and UMA graphics
19 W
767339-001
For use only on computer models with Intel processors discrete memory 19 W
767340-001
For use only on computer models equipped with AMD processors and UMA graphics
8.5 W
767341-001
For use only on computer models with Intel processors discrete memory 19 W CB
777250-001
Display Cable
For specific cable spare parts, see Display assembly subcomponents on page 32
(15)
(16)
30
Speaker Kit (includes left and right front speakers and cables) for HP Pavilion 17
Notebook PC computer models
763717-001
Speaker Kit (includes left and right front speakers and cables) for HP Pavilion 15
Notebook PC computer models
762502-001
Subwoofer
Chapter 3 Illustrated parts catalog
Item
(17)
Component
Spare part number
For HP Pavilion 15 Notebook PC computer models for computers equipped with
Beats Audio
766723-001
Hard drive (does not include the hard drive rubber bracket, hard drive connector
cable, or screws)
For specific hard drive spare parts, see Mass storage devices on page 35
(18)
4-cell, 41 WHr, 2.8A H Li-ion battery
(19)
Optical drive:
756743-001
For specific optical drives with spare part numbers, see Mass storage devices
on page 35
(20)
Base enclosure:
For use on HP Pavilion 17 Notebook PC computer models
Aqua blue finish
766908-001
Natural silver finish
766909-001
Snow white finish
765781-001
Vibrant red finish
766910-001
Neon purple
777196-001
Snow white for use with AMD processors
780084-001
Aqua blue for use with AMD processors
780085-001
Natural silver for use with AMD processors
780086-001
Vibrant red for use with AMD processors
780087-001
Neon purple for use with AMD processors
780088-001
For use on HP Pavilion 15 Notebook PC computer models
(21)
Aqua blue finish
762501-001
Natural silver finish
762498-001
Snow white finish
762499-001
Vibrant red finish
762500-001
For Beats Audio
766725-001
Neon purple
778264-001
natural silver for use with Intel processors
780094-001
Snow white for use with Intel processors
780095-001
Vibrant red for use with Intel processors
780096-001
Aqua blue for use with Intel processors
780097-001
Neon purple for use with Intel processors
780099-001
Base enclosure caps (Included in the plastics kit)
For HP Pavilion 17 Notebook PC computer models
765789-001
For HP Pavilion 15 Notebook PC computer models
764081-001
Computer major components
31
Display assembly subcomponents
Item
Component
Spare part number
(1)
Display bezel (includes screws)
765782-001
(2)
Display Hinge Kit (includes left and right hinges and screws)
For HP Pavilion 17 Notebook PC
Display Hinge Kit, non-touchscreen (includes left and right hinges and screws) for HP
Pavilion 17 Notebook PC
763706-001
Display Hinge Kit, touchscreen (includes left and right hinges and screws) for HP
Pavilion 17 Notebook PC
765356-001
For HP Pavilion 15 Notebook PC
(3)
32
Display Hinge Kit, non-touchscreen (includes left and right hinges and screws) for HP
Pavilion 17 Notebook PC
762520-001
Display Hinge Kit, touchscreen (includes left and right hinges and screws) for HP
Pavilion 17 Notebook PC
763105-001
15.6 LED BrightView HD SVA HD, WLED, SVA flat display panel (includes screws)
762513-001
15.6 WLED AG HD Touchscreen with bezel (includes screws)
764622-001
15.6 WLED AG full HD SVA (includes screws)
764623-001
15.6 WLED AG full HD Touchscreen with bezel flat display panel (includes screws)
766687-001
17.3 WLED AG HD touchscreen flat display panel flat display panel (includes screws)
766903-001
17.3 WLED AG BrightView HD flat display panel (includes screws)
766904-001
Chapter 3 Illustrated parts catalog
Item
(4)
(5)
(6)
(7)
Component
Spare part number
17.3 WLED AG full HD flat display panel (includes screws)
766905-001
17.3 WLED AG touchscreen full HD flat display panel (includes screws)
766906-001
Antenna Kit (includes left and right wireless antenna cables and transceivers
and screws) for HP Pavilion 15 Notebook PC
762518-001
Antenna Kit, Touchscreen (includes left and right wireless antenna cables
and transceivers and screws) for HP Pavilion 15 Notebook PC
763568-001
Antenna Kit (includes left and right wireless antenna cables and transceivers
and screws) for HP Pavilion 17 Notebook PC
763691-001
Antenna Kit, Touchscreen (includes left and right wireless antenna cables
and transceivers and screws) for HP Pavilion 15 Notebook PC
763692-001
Webcamera/microphone module (includes adhesive and screws) for HP Pavilion 17
and 15 Notebook PC
762521-001
Webcamera/microphone module, Touchscreen (includes adhesive and screws) for
HP Pavilion 17 and 15 Notebook PC
762545-001
Display panel SXGA cable for non-Touchscreen models (includes webcamera/
microphone module cable and screws) for HP Pavilion 17 Notebook PC computer
models
765785-001
Display panel SXGA cable for Touchscreen models (includes webcamera/
microphone module cable and screws) for HP Pavilion 17 Notebook PC computer
models
765786-001
Display panel HD cable for non-Touchscreen models (includes webcamera/
microphone module cable and screws) for HP Pavilion 15 Notebook PC computer
models
762519-001
Display panel full HD cable for Touchscreen models (includes webcamera/
microphone module cable and screws) for HP Pavilion 15 Notebook PC computer
models
763590-001
Display panel full HD cable for non-Touchscreen models (includes webcamera/
microphone module cable and screws) for HP Pavilion 15 Notebook PC computer
models
762544-001
Display panel HD cable for non-Touchscreen models (includes webcamera/
microphone module cable and screws) for HP Pavilion 15 Notebook PC computer
models
763572-001
Display back cover (includes screws):
For HP Pavilion 17 Notebook PC
Aqua blue finish
765774-001
Natural silver finish
765775-001
Snow white finish
765773-001
Vibrant red finish
765776-001
Neon purple finish
777194-001
Aqua blue finish, Touchscreen
765778-001
Natural silver finish, Touchscreen
765779-001
Snow white finish, Touchscreen
765777-001
Display assembly subcomponents
33
Item
Component
Spare part number
Vibrant red finish, Touchscreen
765780-001
Neon purple finish, Touchscreen
777195-001
For HP Pavilion 15 Notebook PC
34
Aqua blue finish
762511-001
Natural silver finish
762508-001
Snow white finish
762509-001
Vibrant red finish
762510-001
Aqua blue finish, Touchscreen
762517-001
Natural silver finish, Touchscreen
762514-001
Snow white finish, Touchscreen
762515-001
Vibrant red finish, Touchscreen
762516-001
For Beats Audio, Touchscreen
766724-001
Neon purple finish, Touchscreen
778263-001
Chapter 3 Illustrated parts catalog
Mass storage devices
Item
Component
(1)
Hard drive (does not include the hard drive rubber bracket, hard drive connector cable, or screws)
(2)
Spare part number
1 TB, 5400 rpm, 9.5 mm
778192-005
750 GB, 5400 rpm, 9.5 mm
778190-005
500 GB 5400 rpm 9.5 mm
778188-005
500 GB 5400 rpm 7 mm hybrid
732000-005
1 TB, 5400 rpm 9.5 mm
731999-005
750 GB 5400 rpm + 8 GB NAND hybrid, 9.5 mm
732001-005
500 GB 5400 rpm + 8 GB NAND hybrid, 7 mm
732000-005
1.5 TB, 5400 rpm 9.5 mm for HP Pavilion 15 Notebooks and AMD computers only
747375-005
Hard Drive Hardware Kit, for HP Pavilion 17 Notebook PC
773501-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC
762504-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in natural silver
763100-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in snow white
763101-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in aqua blue
763103-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in vibrant red
763102-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in neon purple
778265-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in for Beats Audio
767516-001
Hard drive rubber bracket, left and right
777944-001
Hardware sleeve for HP Pavilion 17 Notebook PC
777944-001
Hardware sleeve for HP Pavilion 15 Notebook PC
776506-001
Optical drive, DVD+/-RW DL SuperMulti (includes optical drive hardware kit with optical drive bezel and bracket):
For HP Pavilion 17 Notebook PC
Aqua blue finish
765793-001
Mass storage devices
35
Item
Component
Spare part number
Natural silver finish
763426-001
Snow white finish
765787-001
Vibrant red finish
766894-001
Neon purple finish
777222-001
For HP Pavilion 15 Notebook PC
Optical drive, DVD+/-RW DL SuperMulti (includes optical drive hardware kit with
optical drive bezel and bracket):
762503-001
Blu-ray Disc R/RW with SuperMulti for AMD models only
778266-001
Miscellaneous parts
Component
Spare part number
AC adapter:
45 W HP Smart AC adapter (nPFC, RC, 3-wire, 4.5 mm, nslim)
741727-001
65 W HP Smart AC adapter (nPFC, RC, 3-wire, 4.5 mm)
710412-001
90 W HP Smart AC adapter (PFC, RC, 3-wire, 4.5 mm), for use with computer models with AMD
processors
710413-001
90-W AC adapter (EM, PFC, SMT, 3-wire, 4.5-mm) for use with HP Pavilion 15 Notebook PC
computer models only
710414-001
65-W HP Smart AC adapter (non-PFC, EM, 3-wire, 4.5-mm) for use with HP Pavilion 15
Notebook PC computer models only
714657-001
Power cord (3 pin, black, 1.0 m):
36
For use in North America
755530-001
For use in Argentina
755530-D01
For use in Australia, for use with computer models with Intel processors
755530-011
For use in Brazil, for use with computer models with Intel processors
755530-202
For use in Europe, for use with computer models with Intel processors
755530-021
For use in India, for use with computer models with Intel processors
755530-D61
For use in Italy
755530-061
For use in the People's Republic of China, for use with computer models with Intel processors
755530-AA1
For use in South Korea, for use with computer models with Intel processors
755530-AD1
For use in Taiwan, for use with computer models with Intel processors
755530-AB1
For use in Thailand, for use with computer models with Intel processors
755530-201
For use in the United Kingdom and Singapore, for use with computer models with Intel
processors
755530-031
For use in Denmark, Finland, Norway
755530-081
Chapter 3 Illustrated parts catalog
Component
Spare part number
For use in Australia
755530-011
For use in Japan
755530-291
For use in Israel
755530-BB1
Screw Kit for HP Pavilion 15 Notebook PC
762522-001
Screw Kit for HP Pavilion 17 Notebook PC
765790-001
HDMI to VGA Adapter for use with computer models with AMD processors
701943-001
Rubber kit for HP Pavilion 15 Notebook PC
763104-001
Rubber kit for HP Pavilion 17 Notebook PC
763714-001
Sequential part number listing
Spare part number
Description
652972-005
2 GB memory module for HP Pavilion 15 Notebook PC
670034-005
8 GB memory module for HP Pavilion 17 Notebook PC
691739-005
2 GB memory module for HP Pavilion 17 Notebook PC
691740-005
4 GB memory module
693374-001
8 GB memory module for HP Pavilion 15 Notebook PC
697917-001
RTC battery
701943-001
HDMI to VGA adapter for use with computer models with AMD processors
709848-005
Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter
710412-001
65 W HP Smart AC adapter (nPFC, RC, 3-wire, 4.5 mm), select models only
710413-001
90 W HP Smart AC adapter (PFC, RC, 3-wire, 4.5 mm) for use with computer models with AMD
processors select models only
710662-005
WLAN Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + BT 4.0 combo adapter, for use
only on computer models equipped with Intel processors
710414-001
90 W AC adapter (EM, PFC, SMT, 3-wire, 4.5-mm) for use with HP Pavilion 15 Notebook PC
computer models only
714657-001
65 W HP Smart AC adapter (nPFC, RC, 3-wire, 4.5 mm), select models only
731999-005
Hard drive, 1 TB, 5400 rpm + 8 GB NAND hybrid, 9.5 mm
724935-005
WLAN Broadcom BCM 4352 WLAN 802.11 AC+BT4 2x2HMC for HP Pavilion 15 AMD computer
models
731999-005
Hard drive 1 TB, 5400 rpm + 8 GB NAND hybrid, 9.5 mm
732000-005
Hard drive 500 GB 5400 rpm + 8 GB NAND hybrid, 7 mm
732001-005
Hard drive, 750 GB 5400 rpm + 8 GB NAND hybrid, 9.5 mm
741727-001
45 W HP Smart AC adapter (nPFC, RC, 3-wire, 4.5 mm), nslim
747375-005
Hard drive 1.5 TB 5400-RPM SATA RAW 9.5 mm
Sequential part number listing
37
38
Spare part number
Description
753076-005
WLAN Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC combo adapter for use only
with HP Pavilion 17 Notebook PC computer modelss or HP Pavilion 15 Notebook PC computer
models
753077-005
WLAN Realtek RT8723BE 802.11 bgn 1x1 Wi-Fi + BT4.0 combo adapter, for use only on
computer models equipped with AMD processors
755530-001
Power cord for use in North America (3 pin, black, 1.0 m)
755530-011
Power cord for use in Australia (3 pin, black, 1.0 m), for use with computer models with Intel
processors
755530-021
Power cord for use in Europe (3 pin, black, 1.0 m), for use with computer models with Intel
processors
755530-031
Power cord for use in the United Kingdom and Singapore (3 pin, black, 1.0 m), for use with
computer models with Intel processors
755530-061
Power cord for use in Italy (3 pin, black, 1.0 m)
755530-081
Power cord for use in Denmark (3 pin, black, 1.0 m)
755530-111
Power cord for use in Switzerland (3 pin, black, 1.0 m)
755530-201
Power cord for use in Thailand (3 pin, black, 1.0 m), for use with computer models with Intel
processors
755530-291
Power cord for use in Japan (3 pin, black, 1.0 m), for use in Japan
755530-AA1
Power cord for use in People’s Republic of China (3 pin, black, 1.0 m), for use with computer
models with Intel processors
755530-AB1
Power cord for use in Taiwan (3 pin, black, 1.0 m), for use with computer models with Intel
processors
755530-AD1
Power cord for use in South Korea (3 pin, black, 1.0 m), for use with computer models with Intel
processors
755530-AR1
Power cord for use in South Africa (3 pin, black, 1.0 m)
755530-BB1
Power cord for use in Israel (3 pin, black, 1.0 m)
755530-D61
Power cord for use in India (3 pin, black, 1.0 m), for use with computer models with Intel
processors
756743-001
4 cell, 41 Whr, 2.8 Ah, Li-ion battery
762521-001
Webcamera/microphone module (includes adhesive) for HP Pavilion 17 Notebook PC
762524-001
Heat sink for use only on computer models equipped with a graphics subsystem with AMD
switchable discrete graphics, 19 W select models only
762545-001
Webcamera/microphone module, Touchscreen (includes adhesive and screws) for HP Pavilion 17
Notebook PC
762496-001
Power button board (includes cable) For HP Pavilion 15 Notebook PC
762497-001
USB board for use with HP Pavilion 15 Notebook PC computer models
762498-001
Base enclosure Natural silver finish for use on select HP Pavilion 15 Notebook PC
762499-001
Base enclosure Snow white finish for use on HP Pavilion 15 Notebook PC
762500-001
Base enclosure Vibrant red finish for use on HP Pavilion 15 Notebook PC
762501-001
Base enclosure for Beats Audio use on HP Pavilion 15 Notebook PC
Chapter 3 Illustrated parts catalog
Spare part number
Description
762502-001
Speaker Kit (includes left and right front speakers and cables) for HP Pavilion 15 Notebook PC
762503-001
Optical drive, DVD+/-RW DL SuperMulti (includes optical drive hardware kit with optical drive
bezel and bracket)
762504-001
Hard Drive Hardware Kit for use with HP Pavilion 15 Notebook PC
762505-001
Fan for use with HP Pavilion 15 Notebook PC
762506-001
TouchPad board (with bracket and cable) for HP Pavilion 15 Notebook PC computer models in
ano silver
762507-001
Power connector for use with HP Pavilion 15 Notebook PC
762508-001
Display back cover Natural silver finish for HP Pavilion 15 Notebook PC
762509-001
Display back cover in snow white for HP Pavilion 15 Notebook PC
762510-001
Display back cover in vibrant red for HP Pavilion 15 Notebook PC
762511-001
Display back cover in aqua blue for HP Pavilion 15 Notebook PC
762512-001
Display bezel for HP Pavilion 15 Notebook PC
762513-001
15.6 LED BrightView HD SVA HD, WLED, SVA flat display panel (includes screws)
762514-001
Display back cover (includes screws): natural silver finish, Touchscreen for HP Pavilion 15
Notebook PC
762515-001
Display back cover (includes screws):snow white, Touchscreen for HP Pavilion 15 Notebook PC
762516-001
Display back cover (includes screws): vibrant red finish, Touchscreen for HP Pavilion 15
Notebook PC
762517-001
Display back cover (includes screws): aqua blue finish, Touchscreen for HP Pavilion 15 Notebook
PC
762518-001
WLAN Antenna Kit for use with HP Pavilion 15 Notebook PC computer non-touch models
(includes left and right wireless antenna cables and transceivers)
762519-001
Display panel cable HD cable for non-Touchscreen models for HP Pavilion 15 Notebook PC
computer models
762520-001
Display Hinge Kit, non-touchscreen (includes left and right hinges and screws) for HP Pavilion 15
Notebook PC
762521-001
Webcamera/microphone module (includes adhesive and screws) for HP Pavilion 15 Notebook PC
762522-001
Screw Kit for HP Pavilion 15 Notebook PC
762524-001
Heat sink for use only on computer models equipped with a graphics subsystem with AMD
switchable discrete graphics, 19 W for use with HP Pavilion 15 Notebook PC computer models
762525-001
TouchPad board (with bracket and cable) In Ash Silver for use with HP Pavilion 15 Notebook PC
computer models
762526-001
System board AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W)
for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
762526-501
System board AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W)
for use with Windows Standard HP Pavilion 15 Notebook PC
762526-601
System board AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W)
for use with Windows Professional HP Pavilion 15 Notebook PC
762527-001
System board AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W)
for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
Sequential part number listing
39
40
Spare part number
Description
762527-501
System board AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W)
for use with Windows Standard HP Pavilion 17 Notebook PC
762527-601
System board AMD M260 A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15
W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
762528-001
System board AMD A4-6210 (1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use
with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
762528-501
System board AMD A4-6210 (1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use
with Windows Standard HP Pavilion 15 Notebook PC
762528-601
System board AMD A4-6210 (1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use
with Windows Professional HP Pavilion 15 Notebook PC
762529-001
Top cover (includes keyboard and cable): With full size textured island-style Keyboard. and
numeric keypad black for use in the United States
762529-031
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in the United Kingdom
762529-041
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Germany
762529-051
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in France
762529-061
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Italy
762529-071
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Spain
762529-131
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Portugal
762529-141
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Turkey
762529-151
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Turkey
762529-161
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Latin America
762529-171
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Saudi Arabia
762529-211
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Hungary
762529-251
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Russia
762529-261
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Bulgaria
762529-271
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Romania
762529-281
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Thailand
762529-291
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Japan
Chapter 3 Illustrated parts catalog
Spare part number
Description
762529-A41
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Europe
762529-AB1
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Taiwan
762529-AD1
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in South Korea
762529-B31
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for International use
762529-BA1
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in the Adriatics
762529-BB1
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Israel
762529-BG1
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Switzerland
762529-DB1
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Canada
762529-DH1
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in the Netherlands
762529-FL1
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in Czech and Slovackia
762529-FP1
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad black for use in South Africa
762530-001
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in the United States
762530-031
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in the United Kingdom
762530-041
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Germany
762530-051
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in France
762530-061
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Italy
762530-071
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Spain
762530-131
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Portugal
762530-141
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Turkey
762530-151
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Greece
762530-161
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Latin America
762530-171
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Saudi Arabia
Sequential part number listing
41
42
Spare part number
Description
762530-211
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Hungary
762530-251
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Russia
762530-261
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Bulgaria
762530-271
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Romania
762530-281
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Thailand
762530-291
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Japan
762530-A41
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Europe
762530-AB1
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Taiwan
762530-AD1
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in South Korea
762530-B31
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for International use
762530-BA1
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Adriatic
762530-BB1
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Israel
762530-BG1
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Switzerland
762530-DB1
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Canada
762530-DH1
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in the Netherlands
762530-FL1
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Spain
762530-FP1
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in South Africa
762531-001
Top cover (includes keyboard and cable): With full size textured island-style Keyboard and
numeric keypad White for use in Spain
762531-501
System board AMD M260 A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15
W) for use with Windows Standard HP Pavilion 15 Notebook PC
762531-601
System board AMD M260 A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15
W) for use with Windows Professional HP Pavilion 15 Notebook PC
762532-001
System board AMD M260 A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15
W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
762532-501
System board AMD M260 A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15
W) for use with Windows Standard HP Pavilion 15 Notebook PC
Chapter 3 Illustrated parts catalog
Spare part number
Description
762532-601
System board AMD M260 A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15
W) for use with Windows Professional HP Pavilion 15 Notebook PC
762533-001
Top cover for HP Pavilion 15 Notebook PC computer models with full size texture black d islandstyle Keyboard, and numeric keypad red for use in the United States
762533-031
Top cover for HP Pavilion 15 Notebook PC computer models with full size textured black islandstyle Keyboard, and numeric keypad red for use in the United Kingdom
762533-051
Top cover for HP Pavilion 15 Notebook PC computer models with full size textured island-style
Keyboard, and numeric keypad red for use in the France
762533-071
Top cover for HP Pavilion 15 Notebook PC computer models with full size textured black islandstyle Keyboard, and numeric keypad red for use in the Spain
762533-161
Top cover for HP Pavilion 15 Notebook PC computer models with full size textured black islandstyle Keyboard, numeric keypad red for use in the Latin America
762533-251
Top cover for HP Pavilion 15 Notebook PC computer models with full size textured black islandstyle Keyboard, and numeric keypad red for use in the Russia
762533-2591
Top cover for HP Pavilion 15 Notebook PC computer models with full size textured black islandstyle Keyboard, and numeric keypad red for use in the Japan
762533-AD1
Top cover for HP Pavilion 15 Notebook PC computer models with full size textured black islandstyle Keyboard, and numeric keypad red for use in South Korea
762533-B31
Top cover for HP Pavilion 15 Notebook PC computer models with full size textured black islandstyle Keyboard, and numeric keypad red for use International use
762533-BA1
Top cover for HP Pavilion 15 Notebook PC computer models with full size textured island-style
Keyboard, numeric keypad Beats Audio for use in Slovenia
762533-DB1
Top cover for HP Pavilion 15 Notebook PC computer models with full size textured black islandstyle Keyboard, and numeric keypad Beats Audio for use in Canada
762533-DH1
Top cover for HP Pavilion 15 Notebook PC computer models with full size textured black islandstyle Keyboard, and numeric keypad Beats Audio for use in the Netherlands
762533-FL1
Top cover for HP Pavilion 15 Notebook PC computer models with full size textured black islandstyle Keyboard, numeric keypad Beats Audio for use in the Czech and Slovackia
762544-001
Display panel full HD cable for non-Touchscreen models (includes webcamera/microphone
module cable and screws) for HP Pavilion 15 Notebook PC computer models
762545-001
Webcamera/microphone module for Touchscreen models
763100-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in natural silver
763101-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in snow white
763102-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in vibrant red
763103-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in aqua blue
763104-001
Rubber kit for HP Pavilion 15 Notebook PC
763105-001
Display Hinge Kit, touchscreen (includes left and right hinges and screws) for HP Pavilion 17
Notebook PC
763420-001
System board AMD A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W)
for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763420-501
System board AMD A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W)
for use with Windows Standard HP Pavilion 17 Notebook PC
Sequential part number listing
43
44
Spare part number
Description
763421-001
System board AMD A4-6210 (1.8GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with
FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763421-501
System board AMD A4-6210 (1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use
with Windows Standard HP Pavilion 17 Notebook PC
763422-001
System board AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W)
for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763422-501
System board AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W)
for use with Windows Standard HP Pavilion 17 Notebook PC
763423-001
System board EI–6010 (1.35 GHz, 1 MB L2), dual 1 0W, Max DDR3L-1333 for use with FreeDOS
and Ubuntu Linux HP Pavilion 17 Notebook PC
763423-501
System board EI–6010 (1.35GHz, 1MB L2), Dual 10W, Max DDR3L-1333 for use with Windows
Standard HP Pavilion 17 Notebook PC
763424-001
System board AMD A76M FCH chipset, AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz
DDR3L, quad core, 25 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763424-501
System board AMD A76M FCH chipset, AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz
DDR3L, quad core, 25 W) for use with Windows Standard HP Pavilion 17 Notebook PC
763425-001
System board AMD M260 A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15
W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763425-501
System board AMD M260 A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15
W) for use with Windows Standard HP Pavilion 17 Notebook PCC
763426-001
Optical drive, DVD+/-RW DL SuperMulti Natural silver finish for use with Windows Standard HP
Pavilion 17 Notebook PCC
763427-001
System board AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W)
for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763427-501
System board AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W)
for use with Windows Standard HP Pavilion 17 Notebook PC
763428-001
System board AMD A76M FCH chipset, AMD M260 A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2,
1333 MHz DDR3L, quad core, 25 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17
Notebook PC
763428-501
System board AMD A76M FCH chipset, AMD M260 A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2,
1333 MHz DDR3L, quad core, 25 W) for use with Windows Standard HP Pavilion 17 Notebook
PC
763568-001
WLAN Antenna Kit for use with HP Pavilion 15 Notebook PC computer touch screen models
(includes left and right wireless antenna cables and transceivers)
763572-001
Display panel HD cable for non-Touchscreen models (includes webcamera/microphone module
cable and screws) for HP Pavilion 15 Notebook PC computer models
763590-001
Display panel HD cable for non-Touchscreen models (includes webcamera/microphone module
cable and screws) for HP Pavilion 15 Notebook PC computer models
763691-001
WLAN Antenna Kit for use with HP Pavilion 17 Notebook PC computer non-touch models
(includes left and right wireless antenna cables and transceivers)
763692-001
WLAN Antenna Kit for use with HP Pavilion 17 Notebook PC computer touch screen models
(includes left and right wireless antenna cables and transceivers)
763699-001
Power Connector for use with HP Pavilion 17 Notebook PC computer
763706-001
Display Hinge Kit, non-touchscreen (includes left and right hinges and screws) for HP Pavilion 17
Notebook PC
Chapter 3 Illustrated parts catalog
Spare part number
Description
763708-001
Power button board (includes cable) for HP Pavilion 17 Notebook PC computer models
763710-001
Battery Board (For use only with HP Pavilion 17 Computer models)
763714-001
Rubber kit for HP Pavilion 17 Notebook PC
763717-001
Speaker Kit (includes left and right front speakers and cables) for HP Pavilion 17 Notebook PC
computer models
764080-001
Heat sink assembly for use only on computer models equipped with UMA graphics (includes
replacement thermal material):
764081-001
Base enclosure caps (Included in the plastics kit) for HP Pavilion 15 Notebook PC computer
models
764082-001
Heat sink assembly for use only on computer models equipped with UMA graphics (includes
replacement thermal material):
764083-001
Heat sink assembly for use only on computer models equipped with AMD processors and discrete
graphics 25 W
764622-001
Display panel 15.6 WLED AG HD Touchscreen with bezel (includes screws)
764623-001
Display panel 15.6 WLED AG full HD SVA (includes screws)
765356-001
Display Hinge Kit, touchscreen (includes left and right hinges and screws) for HP Pavilion 17
Notebook PC
765773-001
Display back cover (includes screws) Snow white finish for HP Pavilion 17 Notebook PC
765774-001
Display back cover (includes screws) aqua blue finish for HP Pavilion 17 Notebook PC
765775-001
Display back cover (includes screws) natural silver finish for HP Pavilion 17 Notebook PC
765776-001
Display back cover (includes screws) Vibrant red finish for HP Pavilion 17 Notebook PC
765777-001
Display back cover (includes screws) Snow white finish, Touchscreen for HP Pavilion 17
Notebook PC
765778-001
Display back cover (includes screws) Aqua blue finish, Touchscreen for HP Pavilion 17 Notebook
PC
765779-001
Display back cover (includes screws) Natural silver finish, Touchscreen for HP Pavilion 17
Notebook PC
765780-001
Display back cover (includes screws) Vibrant red finish, Touchscreen for HP Pavilion 17 Notebook
PC
765781-001
Base enclosure Snow white finish for HP Pavilion 17 Notebook PC
765782-001
Display bezel (includes screws)
765785-001
Display panel SXGA cable for non-Touchscreen models (includes webcamera/microphone
module cable and screws) for HP Pavilion 17 Notebook PC computer models
765786-001
Display panel SXGA cable for Touchscreen models (includes webcamera/microphone module
cable and screws) for HP Pavilion 17 Notebook PC computer models
765787-001
Optical drive, DVD+/-RW DL SuperMulti (includes optical drive hardware kit with optical drive
bezel and bracket): Snow white finish
765788-001
Fan for use with HP Pavilion 17 Notebook PC computer models
765789-001
Base enclosure caps (Included in the plastics kit) for HP Pavilion 17 Notebook PC computer
models
765790-001
Screw Kit for HP Pavilion 17 Notebook PC
Sequential part number listing
45
46
Spare part number
Description
765792-001
TouchPad board (with bracket and cable) In Ash Silver for HP Pavilion 17 Notebook PC
765793-001
Optical drive, DVD+/-RW DL SuperMulti (includes optical drive hardware kit with optical drive
bezel and bracket): aqua blue finish for HP Pavilion 17 Notebook PC
765806-001
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in the United States
765806-031
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in the United Kingdom
765806-041
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in Germany
765806-051
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in France
765806-061
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in Italy
765806-071
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in Spain
765806-131
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in Portugal
765806-141
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in Turkey
765806-151
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in Greece
765806-171
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in Saudi Arabia
765806-211
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in Hungary
765806-251
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in Russia
765806-261
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in Bulgaria
765806-271
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in Romania
765806-A41
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in Belgium
765806-B31
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for International use
765806-BA1
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in Slovenia
765806-BB1
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in Israel
765806-BG1
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in Switzerland
765806-DB1
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in Canada
Chapter 3 Illustrated parts catalog
Spare part number
Description
765806-DH1
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in Nordic regions
765806-FL1
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad black for use in Czech and Slovackia
765807-001
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the United States
765807-031
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the United Kingdom
765807-041
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the Germany
765807-051
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the France
765807-061
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the Italy
765807-071
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the Spain
765807-141
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the Turkey
765807-151
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the Greece
765807-171
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the Saudi Arabia
765807-211
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the Hungary
765807-251
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the Russia
765807-261
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the Bulgaria
765807-271
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the Romania
765807-A41
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the Belgium
765807-B31
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for International use
765807-BA1
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the Belgium
765807-BB1
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the Israel
765807-BG1
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the Switzerland
765807-DB1
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the Canada
765807-DH1
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the Nordic regions
Sequential part number listing
47
48
Spare part number
Description
765807-FL1
Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island-style
Keyboard and numeric keypad white for use in the Czech and Slovackia
766469-001
System board Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.6 GHz (3.0 MB L3 cache,
dual core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
766469-501
System board Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.6 GHz (3.0 MB L3 cache,
dual core, 15 W) for use with Windows Standard HP Pavilion 15 Notebook PC
766469-601
System board Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.6 GHz (3.0 MB L3 cache,
dual core, 15 W) for use with Windows Professional HP Pavilion 15 Notebook PC
766472-001
System board Intel Core 840M i7-4510U 2.0 GHz processor, SC turbo up to 3.1 GHz (2 MB L3
cache, dual core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
766472-501
System board Intel Core 840M i7-4510U 2.0 GHz processor, SC turbo up to 3.1 GHz (2 MB L3
cache, dual core, 15 W) for use with Windows Standard HP Pavilion 15 Notebook PC
766472-601
System board Intel Core 840M i7-4510U 2.0 GHz processor, SC turbo up to 3.1 GHz (2 MB L3
cache, dual core, 15 W) for use with Windows Professional HP Pavilion 15 Notebook PC
766473-001
System board Intel Core 840M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3
cache, dual core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
766473-501
System board Intel Core 840M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3
cache, dual core, 15 W) for use with Windows Standard HP Pavilion 15 Notebook PC
766473-601
System board Intel Core 840M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3
cache, dual core, 15 W) for use with Windows Professional HP Pavilion 15 Notebook PC
766476-001
System board Intel Core 830M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3
cache, dual core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
766476-501
System board Intel Core 830M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3
cache, dual core, 15 W) for use with Windows Standard HP Pavilion 15 Notebook PC
766476-601
System Board Intel Core 830M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3
cache, dual core, 15 W) for use with Windows Professional HP Pavilion 15 Notebook PC
766480-001
System board Intel Pentium N3530, turbo up to 2.58 GHz (2 MB L2 cache, quad core, SDP 4.5
W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
766480-501
System board Intel Pentium N3530, turbo up to 2.58 GHz (2 MB L2 cache, quad core, SDP 4.5
W) for use with Windows Standard HP Pavilion 15 Notebook PC
766480-601
System board Intel Pentium N3530, turbo up to 2.58 GHz (2 MB L2 cache, quad core, SDP 4.5
W) for use with Windows Professional HP Pavilion 15 Notebook PC
766687-001
15.6 WLED AG full HD Touchscreen with bezel flat display panel (includes screws)
766713-501
System board AMD A8-5545M Windows Standard for use with Windows Standard HP Pavilion 15
Notebook PC
766714-001
System board AMD A76M FCH chipset, AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz
DDR3L, quad core, 25 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
766714-501
System board AMD A76M FCH chipset, AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz
DDR3L, quad core, 25 W) for use with Windows Standard HP Pavilion 15 Notebook PC
766714-601
System board AMD A76M FCH chipset, AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz
DDR3L, quad core, 25 W) for use with Windows Professional HP Pavilion 15 Notebook PC
766715-001
System board AMD A76M FCH chipset, AMD M260 A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2,
1333 MHz DDR3L, quad core, 25 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15
Notebook PC
Chapter 3 Illustrated parts catalog
Spare part number
Description
766715-501
System board AMD A76M FCH chipset, AMD M260 A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2,
1333 MHz DDR3L, quad core, 25 W) for use with Windows Standard HP Pavilion 15 Notebook
PC
766715-601
System board AMD A76M FCH chipset, AMD M260 A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2,
1333 MHz DDR3L, quad core, 25 W) for use with Windows Professional HP Pavilion 15 Notebook
PC
766723-001
Subwoofer for HP Pavilion 15 Notebook PC computer models for computers equipped with Beats
Audio
766724-001
Display back cover (includes screws): For Beats Audio, Touchscreen for HP Pavilion 15 Notebook
PC
766725-001
Base enclosure: for Beats Audio, Touchscreen for HP Pavilion 15 Notebook PC
766726-001
TouchPad board (with bracket and cable) for Beats Audio, for HP Pavilion 15 Notebook PC
766894-001
Optical drive, DVD+/-RW DL SuperMulti (includes optical drive hardware kit with optical drive
bezel and bracket): vibrant red for HP Pavilion 15 Notebook PC
766903-001
17.3 WLED AG HD touchscreen flat display panel (includes screws)
766904-001
17.3 WLED AG BrightView HD flat display panel (includes screws)
766905-001
17.3 WLED AG full HD flat display panel (includes screws)
766906-001
17.3 WLED AG touchscreen full HD flat display panel (includes screws)
766908-001
Base enclosure: aqua finish for use with HP 17 Notebook PC
766909-001
Base enclosure: natural silver finish for use with HP 17 Notebook PC
766910-001
Base enclosure: vibrant red finish for use with HP 17 Notebook PC
767059-001
TouchPad board (with bracket and cable) in natural silver finish for use with HP 17 Notebook PC
767120-001
USB board for use with HP Pavilion 17 Notebook PC computer models
767339-001
Heat sink assembly for use only on computer models equipped with UMA graphics (includes
replacement thermal material): For use only on computer models equipped with AMD processors
and UMA graphics 19 W
767340-001
Heat sink assembly for use only on computer models equipped with UMA graphics (includes
replacement thermal material): For use only on computer models equipped with AMD processors
and UMA graphics 19 W
767341-001
Heat sink assembly for use only on computer models equipped with UMA graphics (includes
replacement thermal material): For use only on computer models equipped with AMD processors
and UMA graphics 8.5 W
767409-001
System board Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3 cache,
dual core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
767409-501
System board Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3 cache,
dual core, 15 W) for use with Windows Standard HP Pavilion 1 Notebook PC
767410-001
System board Intel Core i3-4030U (1.9 GHz), 1600 MHz/3 MB L3, dual 15 W for use with
FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
767410-501
System board Intel Core i3-4030U (1.9 GHz), 1600 MHz/3 MB L3, dual 15 W for use with
Windows Standard HP Pavilion 17 Notebook PC
767412-001
System board Intel Core i7-4510U 2.0 GHz processor, SC turbo up to 3.1 GHz (4 MB L3 cache,
dual core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
Sequential part number listing
49
50
Spare part number
Description
767412-501
System board Intel Core i7-4510U 2.0 GHz processor, SC turbo up to 3.1 GHz (4 MB L3 cache,
dual core, 15 W) for use with Windows Standard HP Pavilion 17 Notebook PC
767413-001
System board Intel Core 840M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3
cache, dual core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
767413-501
System board Intel Core 840M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3
cache, dual core, 15 W) for use with Windows Standard HP Pavilion 17 Notebook PC
767414-001
System board Intel Core 830M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3
cache, dual core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
767414-501
System board Intel Core 830M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3
cache, dual core, 15 W) for use with Windows Standard HP Pavilion 17 Notebook PC
767415-001
System board Intel Core 830M i3-4030U (1.9 GHz), 1600 MHz/3 MB L3, dual 15W for use with
FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
767415-501
System board Intel Core 830M i3-4030U (1.9GHz), 1600MHz/3MB L3, Dual 15W for use with
Windows Standard HP Pavilion 17 Notebook PC
767419-001
System board Intel Pentium N3530, turbo up to 2.58 GHz (2 MB L2 cache, quad core, SDP 4.5
W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
767419-501
System board Intel Pentium N3530, turbo up to 2.58 GHz (2 MB L2 cache, quad core, SDP 4.5
W) for use with Windows Standard HP Pavilion 17 Notebook PC
767420-001
System board Intel Celeron N2830 (up to 2.42 GHz) 1333 MHz/2 MB L2, dual SDP4.5 W for use
with FreeDOS and Ubuntu Linux
767420-501
System board Intel Celeron N2830 (up to 2.42 GHz) 1333 MHz/2 MB L2, dual SDP4.5 W for use
with Windows Standard HP Pavilion 17 Notebook PC
767516-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in for Beats Audio
773501-001
Hard Drive Hardware Kit, for HP Pavilion 17 Notebook PC
774768-001
System board Intel Core i3-4030U (1.9 GHz), 1600 MHz/3 MB L3, dual 15 W for use with
FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
774768-501
System board Intel Core i3-4030U (1.9 GHz), 1600 MHz/3 MB L3, dual 15 W for use with
Windows Standard HP Pavilion 15 Notebook PC
774768-601
System board Intel Core i3-4030U (1.9 GHz), 1600 MHz/3 MB L3, dual 15 W for use with
Windows Professional HP Pavilion 15 Notebook PC
774772-001
System board Intel Core 830M i3-4030U (1.9 GHz), 1600 MHz/3 MB L3, dual 15 W for use with
FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
774772-501
System board Intel Core 830M i3-4030U (1.9 GHz), 1600 MHz/3 MB L3, dual 15 W for use with
Windows Standard HP Pavilion 15 Notebook PC
774772-601
System board Intel Core 830Mi3-4030U (1.9 GHz), 1600 MHz/3 MB L3, dual 15 W for use with
Windows Professional HP Pavilion 15 Notebook PC
776506-001
Hardware sleeve for HP Pavilion 15 Notebook PC
777194-001
Display back cover (includes screws): neon purple finish for HP Pavilion 17 Notebook PC
777195-001
Display back cover (includes screws): neon purple finish for HP Pavilion 17 Notebook PC
777196-001
Base enclosure: neon purple finish for HP Pavilion 17 Notebook PC
777222-001
Optical drive, DVD+/-RW DL SuperMulti (includes optical drive hardware kit with optical drive
bezel and bracket) for HP Pavilion 17 Notebook PC neon purple
Chapter 3 Illustrated parts catalog
Spare part number
Description
777944-001
Hard drive rubber bracket, left and right
778188-005
500 GB hard drive, 5400-RPM for use with HP Pavilion 15 Notebook PC
778190-005
750 GB hard drive, 5400-RPM
778192-005
1 TB Hard drive 5400 rpm, 9.5 mm
778263-001
Display back cover (includes screws): neon purple, touchscreen for use with Windows
Professional HP Pavilion 15 Notebook PC
778264-001
Base enclosure: neon purple for use with Windows Professional HP Pavilion 15 Notebook PC
778265-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in neon purple
778266-001
Optical drive Blu-ray Disc R/RW with SuperMulti for HP Pavilion 15 Notebook PC AMD models
only
778946-001
System board Intel Core i5-4200U (1.6 GHz, SC turbo up to 2.6 GHz), 1600 MHz/3 MB L3, dual
15 W for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
778946-501
System board Intel Core i5-4200U (1.6 GHz, SC turbo up to 2.6 GHz), 1600 MHz/3 MB L3, dual
15 W for use with Windows Standard HP Pavilion 17 Notebook PC
779127-001
System board Intel Core i3-4005U (1.7GHz), 1600 MHz/3 MB L3, dual 15 W for use with
FreeDOS and Ubuntu Linux for use with HP Pavilion 17 Notebook PC
779127-501
System board Intel Core i3-4005U (1.7 GHz), 1600 MHz/3 MB L3, dual 15 W for use with
FreeDOS and Ubuntu Linux for use with Windows Standard HP Pavilion 17 Notebook PC
779639-001
Back cover neon purple for use with Windows Standard HP Pavilion 15 Notebook PC
779839-001
System board Intel Core i3-4005U (1.7 GHz), 1600 MHz/3 MB L3, dual 15 W for use with
FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
779839-501
System board Intel Core i3-4005U (1.7 GHz), 1600 MHz/3 MB L3, dual 15 W for use with
Windows Standard HP Pavilion 15 Notebook PC
779839-601
System board Intel Core i3-4005U (1.7 GHz), 1600 MHz/3 MB L3, dual 15 W for use with
Windows Professional HP Pavilion 15 Notebook PC
779840-001
System board Intel Core 830 M i3-4005U (1.7 GHz), 1600MHz/2 MB L3, Dual 15 W
779840-501
System board Intel Core 830 M i3-4005U (1.7 GHz), 1600 MHz/2 MB L3, dual 15 W for use with
Windows Standard HP Pavilion 15 Notebook PC
779840-601
System board Intel Core 830 M i3-4005U (1.7 GHz), 1600 MHz/2 MB L3, dual 15 W for use with
Windows Professional HP Pavilion 15 Notebook PC
780084-001
Base enclosure snow white for use with AMD processors for use with HP Pavilion 7 Notebook PC
780085-001
Base enclosure aqua blue for use with AMD processors for use with HP Pavilion 17 Notebook PC
780086-001
Base enclosure natural silver for use with AMD processors for use with HP Pavilion 17 Notebook
PC
780087-001
Base enclosure vibrant red for use with AMD processors for use with HP Pavilion 17 Notebook PC
780088-001
Base enclosure neon purple for use with AMD processors for use with HP Pavilion 17 Notebook
PC
780094-001
Base enclosure natural silver for use with Intel processors for use with HP Pavilion 15 Notebook
PC
Sequential part number listing
51
52
Spare part number
Description
780095-001
Base enclosure snow white for use with Intel processors for use with HP Pavilion 15 Notebook PC
780096-001
Base enclosure vibrant red for use with Intel processors for use with HP Pavilion 15 Notebook PC
780097-001
Base enclosure aqua blue for use with Intel processors for use with HP Pavilion 15 Notebook PC
780099-001
Base enclosure neon purple for use with Intel processors for use with HP Pavilion 15 Notebook
PC
Chapter 3 Illustrated parts catalog
4
Removal and replacement procedures
preliminary requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screwdriver
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic
Tools required
53
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or
speakers.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or
speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
54
Chapter 4 Removal and replacement procedures preliminary requirements
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon
junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION:
A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
Grounding guidelines
55
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or
packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
56
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded
tools and equipment.
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe
materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
Chapter 4 Removal and replacement procedures preliminary requirements
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Use
Voltage protection level
Antistatic plastics
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
Grounding guidelines
57
5
Removal and replacement procedures for
Customer Self-Repair parts
NOTE: The Customer Self-Repair program is not available in all locations. Installing a part not
supported by the Customer Self-Repair program may void your warranty. Check your warranty to
determine if Customer Self-Repair is supported in your location.
Component replacement procedures
NOTE: HP continually improves and changes product parts. For complete and current information
on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region,
and then follow the on-screen instructions.
NOTE: Please read and follow the procedures described here to access and replace Customer SelfRepair parts successfully.
NOTE: Details about your computer, including model, serial number, product key, and length of
warranty, are on the service tag at the bottom of your computer. See Bottom on page 16 for details.
This chapter provides removal and replacement procedures for Customer Self-Repair parts.
There may be as many as five screws that must be removed, replaced, and/or loosened when
servicing Customer Self-Repair parts. Make special note of each screw size and location during
removal and replacement.
58
Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
Battery
Description
Spare part number
4-cell, 41 WHr 2.8AH Li-ion battery
756743-001
Before removing the battery, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the battery:
1.
Turn the computer upside down on a flat surface.
2.
Slide the battery lock latch (1) and then slide the battery release latch (2) to release the battery.
NOTE: The battery release latch automatically returns to its original position.
3.
Pivot the battery upward (3), and then remove the battery from the computer (4).
Reverse this procedure to install the battery.
Component replacement procedures
59
Optical drive
NOTE: The optical drive spare part kit includes the optical drive connector board and cable. The
optical drive connector board and cable are removed when removing the system board and not part
of the customer replacement procedure of the optical drive.
Description
Spare part number
Optical drive, DVD+/-RW DL SuperMulti (includes optical drive hardware kit with optical drive bezel and bracket):
For HP Pavilion 17 Notebook PC
Aqua blue finish
765793-001
Natural silver finish
763426-001
Snow white finish
765787-001
Vibrant red finish
766894-001
Neon purple finish
777222-001
For HP Pavilion 15 Notebook PC
Optical drive, DVD+/-RW DL SuperMulti (includes optical drive hardware kit with optical drive
bezel and bracket):
762503-001
Blu-ray Disc R/RW with SuperMulti fo AMD models only
778266-001
Before removing the optical drive, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 59).
Remove the optical drive:
1.
60
Remove the screw (1) that secures the optical drive to the computer.
Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
2.
Use a flat tool to press on the optical drive bracket tab (2) to release the optical drive.
3.
Remove the optical drive from the computer.
4.
If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel
toward you.
5.
Remove the two screws (1) that secure the optical drive bracket to the optical drive.
6.
Remove the optical drive bracket (2).
Reverse this procedure to reassemble and install the optical drive.
Component replacement procedures
61
6
Removal and replacement procedures for
Authorized Service Provider parts
NOTE: HP continually improves and changes product parts. For complete and current information
on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region,
and then follow the on-screen instructions.
CAUTION: Components described in this chapter should only be accessed by an authorized service
provider. Accessing these parts can damage the computer or void the warranty.
Component replacement procedures
NOTE: Details about your computer, including model, serial number, product key, and length of
warranty, are on the service tag at the bottom of your computer. See Bottom on page 16 for details.
This chapter provides removal and replacement procedures for Authorized Service Provider only
parts.
There are as many as 83 screws that must be removed, replaced, and/or loosened when servicing
Authorized Service Provider only parts. Make special note of each screw size and location during
removal and replacement.
62
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Base enclosure
Description
Spare part number
Top cover for HP Pavilion 15 Notebook PC computer models:
With full size textured island-style Keyboard. Touchpad and numeric keypad black for use in the
United States
762529-001
With full size textured island-style Keyboard and numeric keypad black for use in the United
Kingdom
762529-031
With full size textured island-style Keyboard and numeric keypad black for use in Germany
762529-041
With full size textured island-style Keyboard and numeric keypad black for use in France
762529-051
With full size textured island-style Keyboard and numeric keypad black for use in Italy
762529-061
With full size textured island-style Keyboard and numeric keypad black for use in Spain
762529-071
With full size textured island-style Keyboard and numeric keypad black for use in Portugal
762529-131
With full size textured island-style Keyboard and numeric keypad black for use in Turkey
762529-141
With full size textured island-style Keyboard and numeric keypad black for use in Greece
762529-151
With full size textured island-style Keyboard and numeric keypad black for use in Latin America
762529-161
With full size textured island-style Keyboard and numeric keypad black for use in Saudi Arabia
762529-171
With full size textured island-style Keyboard and numeric keypad black for use in Hungary
762529-211
With full size textured island-style Keyboard and numeric keypad black for use in Russia
762529-251
With full size textured island-style Keyboard and numeric keypad black for use in Bulgaria
762529-261
With full size textured island-style Keyboard and numeric keypad black for use in Romania
762529-271
With full size textured island-style Keyboard and numeric keypad black for use in Thailand
762529-281
With full size textured island-style Keyboard and numeric keypad black for use in Japan
762529-291
With full size textured island-style Keyboard and numeric keypad black for use in Europe
762529-A41
With full size textured island-style Keyboard and numeric keypad black for use in Taiwan
762529-AB1
With full size textured island-style Keyboard and numeric keypad black for use in South Korea
762529-AD1
With full size textured island-style Keyboard and numeric keypad black for International use
762529-B31
With full size textured island-style Keyboard and numeric keypad black for use in the Adriatics
762529-BA1
With full size textured island-style Keyboard and numeric keypad black for use in Israel
762529-BB1
With full size textured island-style Keyboard and numeric keypad black for use in Switzerland
762529-BG1
With full size textured island-style Keyboard and numeric keypad black Canada
762529-DB1
With full size textured island-style Keyboard and numeric keypad black for use in the
Netherlands
762529-DH1
With full size textured island-style Keyboard and numeric keypad black for use in Czech and
Slovackia
762529-FL1
With full size textured island-style Keyboard and numeric keypad black for use in South Africa
762529-FP1
With full size textured island-style Keyboard, TouchPad, and numeric keypad white for use in the
United States
762530-001
Component replacement procedures
63
64
Description
Spare part number
With full size textured island-style Keyboard and numeric keypad white for use in the United
Kingdom
762530-031
With full size textured island-style Keyboard and numeric keypad white for use in Germany
762530-041
With full size textured island-style Keyboard and numeric keypad white for use in France
762530-051
With full size textured island-style Keyboard and numeric keypad white for use in Italy
762530-061
With full size textured island-style Keyboard and numeric keypad white for use in Spain
762530-071
With full size textured island-style Keyboard and numeric keypad white for use in Portugal
762530-131
With full size textured island-style Keyboard and numeric keypad white for use in Turkey
762530-141
With full size textured island-style Keyboard and numeric keypad white for use in Greece
762530-151
With full size textured island-style Keyboard and numeric keypad white for use in Latin America
762530-161
With full size textured island-style Keyboard and numeric keypad white for use in Saudi Arabia
762530-171
With full size textured island-style Keyboard and numeric keypad white for use in Hungary
762530-211
With full size textured island-style Keyboard and numeric keypad white for use in Russia
762530-251
With full size textured island-style Keyboard and numeric keypad white for use in Bulgaria
762530-261
With full size textured island-style Keyboard and numeric keypad white for use in Romania
762530-271
With full size textured island-style Keyboard and numeric keypad white for use in Thailand
762530-281
With full size textured island-style Keyboard and numeric keypad white for use in Japan
762530-291
With full size textured island-style Keyboard and numeric keypad white for use in Europe
762530-A41
With full size textured island-style Keyboard and numeric keypad white for use in Taiwan
762530-AB1
With full size textured island-style Keyboard and numeric keypad white for use in South Korea
762530-AD1
With full size textured island-style Keyboard and numeric keypad white for International use
762530-B31
With full size textured island-style Keyboard and numeric keypad white for use in the Adriatics
762530-BA1
With full size textured island-style Keyboard and numeric keypad white for use in Israel
762530-BB1
With full size textured island-style Keyboard and numeric keypad white for use in Switzerland
762530-BG1
With full size textured island-style Keyboard and numeric keypad white for use in Canada
762530-DB1
With full size textured island-style Keyboard and numeric keypad white for use in the
Netherlands
762530-DH1
With full size textured island-style Keyboard and numeric keypad white for use in Czech and
Slovakia
762530-FL1
With full size textured island-style Keyboard and numeric keypad white for use in South Africa
762530-FP1
With full size textured island-style Keyboard, TouchPad and numeric keypad Beats Audio for use
in the United States
762533-001
With full size textured island-style Keyboard and numeric keypad Beats Audio for use in the
United Kingdom
762533-031
With full size textured island-style Keyboard and numeric keypad Beats Audio for use in France
762533-051
With full size textured island-style Keyboard and numeric keypad Beats Audio for use in Spain
762533-071
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Description
Spare part number
With full size textured island-style Keyboard and numeric keypad Beats Audio in Latin America
762533-161
With full size textured island-style Keyboard and numeric keypad Beats Audio for use in Russia
762533-251
With full size textured island-style Keyboard and numeric keypad Beats Audio for International
use
762533-B31
With full size textured island-style Keyboard, TouchPad and numeric keypad Beats Audio for use
in Slovenia
762533-BA1
With full size textured island-style Keyboard and numeric keypad Beats Audio for use in Canada
762533-DB1
With full size textured island-style Keyboard and numeric keypad Beats Audio for use in the
Netherlands
762533-DH1
With full size textured island-style Keyboard and numeric keypad Beats Audio for use in Czech
and Slovackia
762533-FL1
Top cover for HP Pavilion 17 Notebook PC computer models:
With full size textured island-style Keyboard and numeric keypad black for use in the United
States
765806-001
With full size textured island-style Keyboard and numeric keypad black for use in the United
Kingdom
765806-031
With full size textured island-style Keyboard and numeric keypad black for use in Germany
765806-041
With full size textured island-style Keyboard and numeric keypad black for use in France
765806-051
With full size textured island-style Keyboard and numeric keypad black for use in Italy
765806-061
With full size textured island-style Keyboard and numeric keypad black for use in Spain
765806-071
With full size textured island-style Keyboard and numeric keypad black for use in Portugal
765806-131
With full size textured island-style Keyboard and numeric keypad black for use in Turkey
765806-141
With full size textured island-style Keyboard and numeric keypad black for use in Greece
765806-151
With full size textured island-style Keyboard and numeric keypad black for use in Saudi Arabia
765806-171
With full size textured island-style Keyboard and numeric keypad black for use in Hungary
765806-211
With full size textured island-style Keyboard and numeric keypad black for use in Russia
765806-251
With full size textured island-style Keyboard and numeric keypad black for use in Bulgaria
765806-261
With full size textured island-style Keyboard and numeric keypad black for use in Romania
765806-271
With full size textured island-style Keyboard and numeric keypad black for use in Belgium
765806-A41
With full size textured island-style Keyboard and numeric keypad black for International use
765806-B31
With full size textured island-style Keyboard and numeric keypad black for use in Slovenia
765806-BA1
With full size textured island-style Keyboard and numeric keypad black for use in Israel
765806-BB1
With full size textured island-style Keyboard and numeric keypad black for use in Switzerland
765806-BG1
With full size textured island-style Keyboard and numeric keypad black for use in Canada
765806-DB1
With full size textured island-style Keyboard and numeric keypad black for use in Nordic regions
765806-DH1
With full size textured island-style Keyboard and numeric keypad black for use in Czech and
Slovackia
765806-FL1
Component replacement procedures
65
Description
Spare part number
With full size textured island-style Keyboard and numeric keypad white for use in the United
States
765807-001
With full size textured island-style Keyboard and numeric keypad white for use in the United
Kingdom
765807-031
With full size textured island-style Keyboard and numeric keypad white for use in Germany
765807-041
With full size textured island-style Keyboard and numeric keypad white for use in France
765807-051
With full size textured island-style Keyboard and numeric keypad black for use in Italy
765807-061
With full size textured island-style Keyboard and numeric keypad white for use in Spain
765807-071
With full size textured island-style Keyboard and numeric keypad white for use in Portugal
765807-131
With full size textured island-style Keyboard and numeric keypad white for use in Turkey
765807-141
With full size textured island-style Keyboard and numeric keypad white for use in Greece
765807-151
With full size textured island-style Keyboard and numeric keypad white for use in Saudi Arabia
765807-171
With full size textured island-style Keyboard and numeric keypad white for use in Hungary
765807-211
With full size textured island-style Keyboard and numeric keypad white for use in Russia
765807-251
With full size textured island-style Keyboard and numeric keypad white for use in Bulgaria
765807-261
With full size textured island-style Keyboard and numeric keypad white for use in Romania
765807-271
With full size textured island-style Keyboard and numeric keypad white for use in Belgium
765807-A41
With full size textured island-style Keyboard and numeric keypad white for International use
765807-B31
With full size textured island-style Keyboard and numeric keypad white for use in Slovenia
765807-BA1
With full size textured island-style Keyboard and numeric keypad white for use in Israel
765807-BB1
With full size textured island-style Keyboard and numeric keypad white for use in Switzerland
765807-BG1
With full size textured island-style Keyboard and numeric keypad white for use in Canada
765807-DB1
With full size textured island-style Keyboard and numeric keypad white
765807-DH1
With full size textured island-style Keyboard and numeric keypad white for use in Nordic regions
765807-FL1
Base enclosure
For use on HP Pavilion 17 Notebook PC computer models
66
Aqua blue finish
766908-001
Natural silver finish
766909-001
Snow white finish
765781-001
Vibrant red finish
766910-001
Neon purple
777196-001
Snow white for use with AMD processors
780084-001
Aqua blue for use with AMD processors
780085-001
Natural silver for use with AMD processors
780086-001
Vibrant red for use with AMD processors
780087-001
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Description
Spare part number
Neon purple for use with AMD processors
780088-001
For use on HP Pavilion 15 Notebook PC computer models
Aqua blue finish
762501-001
Natural silver finish
762498-001
Snow white finish
762499-001
Vibrant red finish
762500-001
For Beats Audio
766725-001
Neon purple
777196-001
Snow white for use with AMD processors
780084-001
Aqua blue for use with AMD processors
780085-001
Natural silver for use with AMD processors
780086-001
Vibrant red for use with AMD processors
780087-001
Neon purple for use with AMD processors
780088-001
Base enclosure caps
For HP Pavilion 17 Notebook PC computer models
765789-001
For HP Pavilion 15 Notebook PC computer models
764081-001
Before disassembling the computer, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 59).
5.
Remove the optical drive.
Remove the base enclosure:
1.
Turn the computer face down, and remove the rubber feet (1), the two screws (2) and lift the end
caps (3).
Component replacement procedures
67
2.
68
Remove the ten Phillips screws.
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
3.
Remove five screws (1) around the battery area, three broadhead screws (2) in the optical drive
bay and one screw (3) near the display hinge.
NOTE: Some models may have two screws in the optical drive bay (2).
4.
Turn the computer right side up and carefully remove the top cover.
NOTE: Use a thin, non-conductive tool to lift the top cover..
5.
Carefully disconnect the following cables:
●
Power button cable (1)
●
Keyboard cable (2)
●
TouchPad cable (3)
Lift the top cover (4) to remove it from the computer.
Component replacement procedures
69
Reverse this procedure to install the top cover and base enclosure.
70
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Display panel
Component
Spare part number
Display bezel (includes screws) for HP Pavilion 17 Notebook PC
765782-001
Display bezel (includes screws) for HP Pavilion 15 Notebook PC
762512-001
Display Hinge Kit (includes left and right hinges and screws)
For HP Pavilion 17 Notebook PC
Display Hinge Kit, non-touchscreen (includes left and right hinges and screws) for HP Pavilion 17
Notebook PC
763706-001
Display Hinge Kit, touchscreen (includes left and right hinges and screws) for HP Pavilion 17
Notebook PC
765356-001
For HP Pavilion 15 Notebook PC
Display Hinge Kit, non-touchscreen (includes left and right hinges and screws) for HP Pavilion 17
Notebook PC
762520-001
Display Hinge Kit, touchscreen (includes left and right hinges and screws) for HP Pavilion 17
Notebook PC
763105-001
15.6 LED BrightView HD SVA HD, WLED, SVA flat display panel (includes screws)
762513-001
15.6 WLED AG HD Touchscreen with bezel (includes screws)
764622-001
15.6 WLED AG full HD SVA (includes screws)
764623-001
15.6 WLED AG full HD Touchscreen with bezel flat display panel (includes screws)
766687-001
17.3 WLED AG HD touchscreen flat display panel flat display panel (includes screws)
766903-001
17.3 WLED AG BrightView HD flat display panel (includes screws)
766904-001
17.3 WLED AG full HD flat display panel (includes screws)
766905-001
17.3 WLED AG touchscreen full HD flat display panel (includes screws)
766906-001
Antenna Kit (includes left and right wireless antenna cables and transceivers and screws) for HP
Pavilion 15 Notebook PC
762518-001
Antenna Kit, Touchscreen (includes left and right wireless antenna cables and transceivers
and screws) for HP Pavilion 15 Notebook PC
763568-001
Antenna Kit (includes left and right wireless antenna cables and transceivers and screws) for HP
Pavilion 17 Notebook PC
763568-001
Antenna Kit (includes left and right wireless antenna cables and transceivers and screws) for HP
Pavilion 17 Notebook PC
763691-001
Antenna Kit, Touchscreen (includes left and right wireless antenna cables and transceivers and
screws) for HP Pavilion 15 Notebook PC
763692-001
Display panel SXGA cable for non-Touchscreen models (includes webcamera/ microphone module
cable and screws) for HP Pavilion 17 Notebook PC computer models
765785-001
Display panel SXGA cable for Touchscreen models (includes webcamera/ microphone module cable
and screws) for HP Pavilion 17 Notebook PC computer models
765786-001
Display panel HD cable for non-Touchscreen models (includes webcamera/ microphone module
cable and screws) for HP Pavilion 15 Notebook PC computer models
762519-001
Display panel full HD cable for Touchscreen models (includes webcamera/ microphone module cable
and screws) for HP Pavilion 15 Notebook PC computer models
763590-001
Component replacement procedures
71
Component
Spare part number
Display panel full HD cable for non-Touchscreen models (includes webcamera/ microphone module
cable and screws) for HP Pavilion 15 Notebook PC computer models
762544-001
Display panel HD cable for non-Touchscreen models (includes webcamera/ microphone module
cable and screws) for HP Pavilion 15 Notebook PC computer models
763572-001
Display back cover (includes screws):
For HP Pavilion 17 Notebook PC
Aqua blue finish
765774-001
Natural silver finish
765775-001
Snow white finish
765773-001
Vibrant red finish
765776-001
Neon purple finish
777194-001
Aqua blue finish, Touchscreen
765778-001
Natural silver finish, Touchscreen
765779-001
Snow white finish, Touchscreen
765777-001
Vibrant red finish, Touchscreen
765780-001
Neon purple finish, Touchscreen
777195-001
For HP Pavilion 15 Notebook PC
Aqua blue finish
762511-001
Natural silver finish
762508-001
Snow white finish
762509-001
Vibrant red finish
762510-001
Aqua blue finish, Touchscreen
762517-001
Natural silver finish, Touchscreen
762514-001
Snow white finish, Touchscreen
762515-001
Vibrant red finish, Touchscreen
762516-001
Aqua blue finish, Touchscreen
762516-001
For Beats Audio, Touchscreen
766724-001
Neon purple finish, Touchscreen
778263-001
Webcamera/Microphone
Webcamera/microphone module (includes adhesive and screws)
762521-001
Webcamera/microphone module, Touchscreen (includes adhesive and screws)
762545-001
Before removing the display panel, follow these steps:
72
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 59).
5.
Remove the optical drive.
6.
Remove the top cover from the base enclosure (see Base enclosure on page 63).
Remove the display panel:
1.
Open the computer.
2.
Disengage the display cable (1) and disconnect the display connector (2) on the left side base of
the display panel.
3.
On the right side, disconnect the WLAN cable (3) and carefully remove the cable from the
retaining tabs (4).
Component replacement procedures
73
4.
Remove the power connector cover by removing the Phillips screw (1) and lifting the cover (2).
NOTE: The power connector cover has two screws, however, the screw on the left is removed
during the base enclosure and top cover removal process. Removing the cover is required for
the display panel removal.
NOTE: You will remove the power connector after you have removed the system board. This
procedure is to remove the power connector cover.
5.
Remove the six Phillips screws (1) on the left and one broadhead screw (2) on the right side
base of the display panel. Lift the panel up (3).
NOTE: Support the display panel as you are removing the screws.
74
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
6.
Open the panel cover (1), swivel the display panel hinges (2) on both sides and then tilt up the
display panel hinge (3) to release it.
7.
Loosen the edges of the back cover (1), (2), and (3) from all four sides of the display bezel and
lift the display panel (4).
NOTE: Use a sharp probe to pop the covers out to avoid scratching the bezel.
Component replacement procedures
75
8.
To remove the raw panel, remove the six Phillips screws (1) and any adhesive that secures the
display panel to the back cover and lift the display panel (2) carefully.
NOTE: Depending on your specific model, some computers only have four display panel
screws.
9.
Remove the display panel side bracket (select models only) by removing the four Phillips screws
(1) and releasing the side bracket (2).
NOTE: If your computer model does not have side brackets, skip to the next step.
76
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
10. If it is necessary to remove the display panel cable or access the webcamera and microphone,
follow these steps. With the display bezel upside down, disconnect the cable from the
webcamera/microphone (1) and from the routing channel built into the back cover.
Carefully release the cable from the channel guides, the guides in the display hinge, and remove
the display panel cable (2). Lift the cable (3) to remove it.
11. On select models, removing the cable also requires disengaging it from the channels in the
hinges and disconnecting from the display panel. To disconnect the cable from the display
panel, carefully remove the foil tape at the bottom of the display panel and then carefully lift the
display cable connector (1) and remove the display connector (2).
Component replacement procedures
77
12. If it is necessary to replace the webcamera/microphone perform the following: Lift the module (1)
from the adhesive holding it in place on the display bezel and disconnect the module connector
(2) if you have not already done so when removing the display cable.
13. If it is necessary to replace the WLAN antenna cable, follow these procedures:
78
a.
Position the display back cover face up.
b.
Remove the display brackets by removing the eight Phillips and broadhead screws (1)
securing the hinge brackets to the back cover, and then lift the brackets (2) to remove
them.
c.
Release the wireless antenna transceivers (1) from the display bezel. (The wireless
antenna transceivers are attached to the display bezel with double-sided tape.)
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
d.
Remove the wireless antenna from the retaining channels (2), and lift the antenna (3)
Reverse this procedure to install the display panel.
WLAN module
Description
Spare part number
Realtek RT8188EE 802.11 bgn 1x1 Wi-Fi adapter, for use only on computer models equipped
with Intel processors for HP Pavilion 17 and 15 Notebook PC computer models
709848-005
Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC combo adapter, for use only on
computer models equipped with Intel processors for HP Pavilion 17 and 15 Notebook PC
computer models
753076-005
Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + BT 4.0 combo adapter, for use only on
computer models equipped with Intel processors for HP Pavilion 17 and 15 Notebook PC
computer models
710662-005
Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter for HP Pavilion 17 Notebook
PC computer models
753077-005
RTL8188EE 802.11BGN 1x1
709848-005
Broadcom BCM 4352 WLAN 802.11 AC+BT4 2x2HMC for HP Pavilion 15 AMD computer
models.
724935-005
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and then receive a warning message,
remove the module to restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
Component replacement procedures
79
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 59).
5.
Remove the optical drive.
6.
Remove the base enclosure and top cover (see Base enclosure on page 63).
Remove the WLAN module:
1.
Disconnect the #1 and #2 WLAN antenna cables from the WLAN module (1) if you have not
already done so to remove the display panel..
NOTE: The WLAN module may have two screws depending on the model.
NOTE: The #1 WLAN antenna cable is connected to the WLAN module #1 main terminal. The
#2 WLAN antenna cable is connected to the WLAN module #2 auxiliary terminal.
2.
80
Remove the Phillips PM screw(s) (2) that secure the WLAN module to the system board. (The
WLAN module tilts up.)
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
3.
Remove the WLAN module by pulling the module away from the slot at an angle (3).
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the
protective sleeves must be installed on the antenna connectors, as shown in the following
illustration.
Component replacement procedures
81
TouchPad button board
Description
Spare part number
For HP Pavilion 15 Notebook PC computer models
In ano silver
762506-001
In ash silver
762525-001
For use with Beats Audio
766726-001
For HP Pavilion 17 Notebook PC computer models
In ash silver
765792-001
In natural silver
767059-001
Before removing the TouchPad button board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 59).
5.
Remove the optical drive.
6.
Remove the top cover from the base enclosure (see Base enclosure on page 63).
Remove the TouchPad button board:
1.
Turn the top cover upside down, with the front toward you.
2.
Remove the two broadhead screws (1) that secure the TouchPad button board bracket to the
top cover.
NOTE: Some models may have three screws for the TouchPad button board (1).
82
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
3.
Remove the TouchPad board by carefully pushing the TouchPad down (2) and routing the cable
through the opening (3) (the cable was disconnected earlier from the top cover).
Reverse this procedure to install the TouchPad button board.
Battery Board (select models only)
Description
Spare part number
Battery board for HP Pavilion 17 Notebook PC
763710-001
The battery board is for select HP Pavilion 17 Notebook PC computer models.
Before removing the battery board, follow these steps:
1.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
3.
Remove the battery (see Battery on page 59).
4.
Remove the optical drive.
5.
Remove the base enclosure and top cover (see Base enclosure on page 63).
Remove the battery board:
1.
Turn the computer, with the front edge toward you.
2.
Remove the two screws (1).
Component replacement procedures
83
3.
Lift the battery board (2) to remove it.
Reverse this procedure to install the battery board.
Optical drive connector
NOTE: The optical drive connector and cable are included in the optical drive spare part kit. (See
the Optical drive removal for more information for the spare part kit information.)
Before removing the optical drive connector board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 59).
5.
Remove the optical drive.
6.
Remove the base enclosure and top cover (see Base enclosure on page 63).
Remove the optical drive connector board:
▲
84
Disconnect the cable from the ZIF connector (1), and then disconnect the optical drive connector
(2) from the tabs to remove it.
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Reverse this procedure to install the optical drive connector board.
Subwoofer (select models only)
Description
Spare part number
Subwoofer for Beats Audio HP Pavilion 15 Notebook PC computer models
763788-001
Before removing the subwoofer, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 59).
5.
Remove the optical drive.
6.
Remove the base enclosure and top cover (see Base enclosure on page 63).
Remove the subwoofer:
▲
Disconnect the subwoofer cable (1) from the system board, remove the three screws (2), and
then remove the subwoofer by lifting it straight up.
NOTE: Carefully disconnect the cable by grasping the sides of the connector and do not pull
from the cables.
Component replacement procedures
85
Reverse this procedure to install the subwoofer.
86
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
USB board
Description
Spare part number
USB board for use with HP Pavlion 17 Notebook PC computer models
767120-001
USB board for use with HP Pavlion 15 Notebook PC computer models
762497-001
Before removing the USB board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 59).
5.
Remove the optical drive.
6.
Remove the base enclosure and top cover (see Base enclosure on page 63).
Remove the USB board and cables:
1.
Disconnect the USB cable from the ZIF connector (1).
2.
Remove the Phillips screw securing the USB board (2), and lift the USB board (3) to remove it.
Reverse this procedure to install the USB board and cables.
Component replacement procedures
87
Hard drive
Description
Spare part number
1 TB, 5400 rpm, 9.5 mm
778192-005
750 GB, 5400 rpm, 9.5 mm
778190-005
500 GB 5400 rpm 9.5 mm
778188-005
500 GB 5400 rpm 7 mm hybrid
732000-005
1 TB, 5400 rpm 9.5 mm
731999-005
750 GB 5400 rpm + 8 GB NAND hybrid, 9.5 mm
732001-005
500 GB 5400 rpm + 8 GB NAND hybrid, 7 mm
732000-005
1.5 TB, 5400 rpm 9.5 mm for HP Pavilion 15 Notebooks and AMD computers only
747375-005
Hard Drive Hardware Kit, for HP Pavilion 17 Notebook PC
773501-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC
762504-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in natural silver
763100-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in snow white
763101-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in aqua blue
763103-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in vibrant red
763102-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in neon purple
778265-001
Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in for Beats Audio
767516-001
Hard drive rubber bracket, left and right
777944-001
Hardware sleeve for HP Pavilion 17 Notebook PC
777944-001
Hardware sleeve for HP Pavilion 15 Notebook PC
776506-001
Before removing the hard drive, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 59).
5.
Remove the optical drive.
6.
Remove the base enclosure and top cover (see Base enclosure on page 63).
7.
Remove the USB connector cable (see USB board on page 87).
Remove the primary hard drive:
▲
88
Disconnect the hard drive cable from the system board (1), and then tilt the hard drive (2) and lift
to remove it (3).
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
If it is necessary to disassemble the hard drive:
▲
Remove the hard drive cable (1), and then remove the hard drive bracket (2).
Reverse these procedures to reassemble and install the hard drive.
System board
NOTE:
The system board spare part kit includes replacement thermal material.
Description
Spare part number
For computer models equipped with Intel processors and UMA graphics
Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3 cache, dual core,
15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
767409-001
Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3 cache, dual core,
15 W) for use with Windows Standard HP Pavilion 17 Notebook PC
767409-501
Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3 cache, dual core,
15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
766469-001
Component replacement procedures
89
90
Description
Spare part number
Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3 cache, dual core,
15 W) for use with Windows Standard HP Pavilion 15 Notebook PC
766469-501
Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3 cache, dual core,
15 W) for use with Windows Professional HP Pavilion 15 Notebook PC
766469-601
Intel Core i5-4200U (1.6GHz, SC turbo up to 2.6GHz), 1600MHz/3MB L3, Dual 15W for use with
FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
778946-001
Intel Core i5-4200U (1.6GHz, SC turbo up to 2.6GHz), 1600MHz/3MB L3, Dual 15W for use with
Windows Standard HP Pavilion 17 Notebook PC
778946-501
Intel Core i3-4030U (1.9GHz), 1600MHz/3 MB L3, Dual 1 5W for use with FreeDOS and Ubuntu
Linux HP Pavilion 17 Notebook PC
767410-001
Intel Core i3-4030U (1.9GHz), 1600MHz/3 MB L3, Dual 15 W for use with Windows Standard HP
Pavilion 17 Notebook PC
767410-501
Intel Core i3-4030U (1.9GHz), 1600MHz/3 MB L3, Dual 15 W for use with FreeDOS and Ubuntu
Linux HP Pavilion 15 Notebook PC
774768-001
Intel Core i3-4030U (1.9GHz), 1600MHz/3 MB L3, Dual 15 W for use with Windows Standard HP
Pavilion 15 Notebook PC
774768-501
Intel Core i3-4030U (1.9GHz), 1600MHz/3M B L3, Dual 15 W for use with Windows Professional
HP Pavilion 15 Notebook PC
774768-601
Intel Pentium N3530, turbo up to 2.58 GHz (2 MB L2 cache, quad core, SDP 4.5 W) for use with
FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
767419-001
Intel Pentium N3530, turbo up to 2.58 GHz (2 MB L2 cache, quad core, SDP 4.5 W) for use with
Windows Standard HP Pavilion 17 Notebook PC
767419-501
Intel Pentium N3530, turbo up to 2.58 GHz (2 MB L2 cache, quad core, SDP 4.5 W) for use with
FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
766480-001
Intel Pentium N3530, turbo up to 2.58 GHz (2 MB L2 cache, quad core, SDP 4.5 W) for use with
Windows Standard HP Pavilion 15 Notebook PC
766480-501
Intel Pentium N3530, turbo up to 2.58 GHz (2 MB L2 cache, quad core, SDP 4.5 W) for use with
Windows Standard HP Pavilion 15 Notebook PC
766480-601
Intel Celeron N2830 (up to 2.42GHz) 1333MHz/2MB L2, Dual SDP4.5W for use with FreeDOS
and Ubuntu Linux for use with Windows Standard HP Pavilion 17 Notebook PC
767420-001
Intel Celeron N2830 (up to 2.42GHz) 1333MHz/2MB L2, Dual SDP4.5W for use with Windows
Standard HP Pavilion 17 Notebook PC
767420-501
Intel Core i3-4005U (1.7 GHz), 1600MHz/3 MB L3, Dual 15 W for use with FreeDOS and Ubuntu
Linux HP Pavilion 15 Notebook PC
779839-001
Intel Core i3-4005U (1.7 GHz), 1600MHz/3 MB L3, Dual 15 W for use with Windows Standard
HP Pavilion 15 Notebook PC
779839-501
Intel Core i3-4005U (1.7 GHz), 1600MHz/3 MB L3, Dual 15 W for use with Windows Professional
HP Pavilion 15 Notebook PC
779839-601
Intel Core i3-4005U (1.7GHz), 1600MHz/3 MB L3, Dual 15 W for use with FreeDOS and Ubuntu
Linux
779127-001
Intel Core i3-4005U (1.7GHz), 1600MHz/3 MB L3, Dual 15 W for use with Windows Standard HP
Pavilion 17 Notebook PC
779127-501
Intel Celeron N2830 (up to 2.42 GHz) 1333MHz/2 MB L2, Dual SDP4.5 W or use with FreeDOS
and Ubuntu Linux HP Pavilion 17 Notebook PC
767420-001
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Description
Spare part number
Intel Celeron N2830 (up to 2.42 GHz) 1333MHz/2 MB L2, Dual SDP4.5 W for use with Windows
Standard HP Pavilion 17 Notebook PC
767420-501
For computer models equipped with Intel processors and discrete switchable graphics
Intel Core 840M i7-4510U 2.0 GHz processor, SC turbo up to 3.1 GHz (2 MB L3 cache, dual
core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
767412-001
Intel Core 840M i7-4510U 2.0 GHz processor, SC turbo up to 3.1 GHz (2 MB L3 cache, dual
core, 15 W) for use with Windows Standard HP Pavilion 17 Notebook PC
767412-501
Intel Core 840M i7-4510U 2.0 GHz processor, SC turbo up to 3.1 GHz (2 MB L3 cache, dual
core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
766472-001
Intel Core 840M i7-4510U 2.0 GHz processor, SC turbo up to 3.1 GHz (2 MB L3 cache, dual
core, 15 W) for use with Windows Standard HP Pavilion 15 Notebook PC
766472-501
Intel Core 840M i7-4510U 2.0 GHz processor, SC turbo up to 3.1 GHz (2 MB L3 cache, dual
core, 15 W) for use with Windows Professional HP Pavilion 15 Notebook PC
766472-601
Intel Core 840M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3 cache, dual
core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
767413-001
Intel Core 840M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3 cache, dual
core, 15 W) for use with Windows Standard HP Pavilion 17 Notebook PC
767413-501
Intel Core 840M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3 cache, dual
core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
766473-001
Intel Core 840M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3 cache, dual
core, 15 W) for use with Windows Standard HP Pavilion 15 Notebook PC
766473-501
Intel Core 840M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3 cache, dual
core, 15 W) for use with Windows Professional HP Pavilion 15 Notebook PC
766473-601
Intel Core 830M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3 cache, dual
core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
767414-001
Intel Core 830M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3 cache, dual
core, 15 W) for use with Windows Standard HP Pavilion 17 Notebook PC
767414-501
Intel Core 830M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3 cache, dual
core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
766476-001
Intel Core 830M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3 cache, dual
core, 15 W) for use with Windows Standard HP Pavilion 15 Notebook PC
766476-501
Intel Core 830M i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (2 MB L3 cache, dual
core, 15 W) for use with Windows Professional HP Pavilion 15 Notebook PC
766476-601
Intel Core 830M i3-4030U (1.9GHz), 1600MHz/2 MB L3, Dual 15W for use with FreeDOS and
Ubuntu Linux HP Pavilion 17 Notebook PC
767415-001
Intel Core 830M i3-4030U (1.9GHz), 1600MHz/2 MB L3, Dual 15W for use with Windows
Standard HP Pavilion 17 Notebook PC
767415-501
Intel Core 830M i3-4030U (1.9GHz), 1600MHz/2 MB L3, Dual 15W for use with FreeDOS and
Ubuntu Linux HP Pavilion 15 Notebook PC
774772-001
Intel Core 830M i3-4030U (1.9GHz), 1600MHz/2 MB L3, Dual 15W for use with Windows
Standard HP Pavilion 15 Notebook PC
774772-501
Intel Core 830Mi3-4030U (1.9GHz), 1600MHz/2 MB L3, Dual 15W for use with Windows
Professional HP Pavilion 15 Notebook PC
774772-601
Component replacement procedures
91
Description
Spare part number
Intel Core 830 M i3-4005U (1.7 GHz), 1600MHz/2 MB L3, Dual 15 W for use with FreeDOS and
Ubuntu Linux HP Pavilion 15 Notebook PC
779840-001
Intel Core 830 M i3-4005U (1.7 GHz), 1600MHz/2 MB L3, Dual 15 W for use with Windows
Standard HP Pavilion 15 Notebook PC
779840-501
Intel Core 830 M i3-4005U (1.7 GHz), 1600MHz/2 MB L3, Dual 15 W for use with Windows
Professional HP Pavilion 15 Notebook PC
779840-601
For computer models equipped with AMD processors and UMA graphics
92
AMD A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with
FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763420-001
AMD A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with
Windows Standard HP Pavilion 17 Notebook PC
763420-501
AMD A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with
FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
762527-001
AMD A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with
Windows Standard HP Pavilion 15 Notebook PC
762527-501
AMD A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with
Windows Professional HP Pavilion 15 Notebook PC
762527-601
AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with
FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763422-001
AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with
Windows Standard HP Pavilion 17 Notebook PC
763422-501
AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with
FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
762526-001
AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with
Windows Standard HP Pavilion 15 Notebook PC
762526-501
AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with
Windows Professioal HP Pavilion 15 Notebook PC
762526-601
AMD A4-6210 (1.8GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with FreeDOS
and Ubuntu Linux HP Pavilion 17 Notebook PC
763421-001
AMD A4-6210 (1.8GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with Windows
Standard HP Pavilion 17 Notebook PC
763421-501
AMD A4-6210 (1.8GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with FreeDOS
and Ubuntu Linux HP Pavilion 15 Notebook PC
762528-001
AMD A4-6210 (1.8GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with Windows
Standard HP Pavilion 15 Notebook PC
762528-501
AMD A4-6210 (1.8GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with Windows
Professional HP Pavilion 15 Notebook PC
762528-601
EI–6010 (1.35GHz, 1MB L2), Dual 10W, Max DDR3L-1333 for use with FreeDOS and Ubuntu
Linux HP Pavilion 17 Notebook PC
763423-001
EI–6010 (1.35GHz, 1MB L2), Dual 10W, Max DDR3L-1333 for use with Windows Standard HP
Pavilion 17 Notebook PC
763423-001
AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W) for use with
FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763424-001
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Description
Spare part number
AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W) for use with
Windows Standard HP Pavilion 17 Notebook PC
763424-501
AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W) for use with
FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
766714-001
AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W) for use with
Windows Standard HP Pavilion 15 Notebook PC
766714-501
AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W) for use with
Windows Professional HP Pavilion 15 Notebook PC
766714-601
AMD A8-5545M W8STD for use with Windows Standard HP Pavilion 15 Notebook PC
766713-501
For computer models equipped with AMD processors and Discrete graphics
AMD M260 A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use
with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763425-001
AMD M260 A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use
with Windows Standard HP Pavilion 17 Notebook PC
763425-501
AMD M260 A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use
with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
762532-001
AMD M260 A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use
with Windows Standard HP Pavilion 15 Notebook PC
762532-501
AMD M260 A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use
with Windows Professional HP Pavilion 15 Notebook PC
762532-601
AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with
FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763427-001
AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with
Windows Standard HP Pavilion 17 Notebook PC
763427-501
AMD M260 A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use
with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
762531-001
AMD M260 A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use
with Windows Standard HP Pavilion 15 Notebook PC
762531-501
AMD M260 A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use
with Windows Professional HP Pavilion 15 Notebook PC
762531-601
AMD M260 A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W) for
use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC
763428-001
AMD M260 A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W) for
use with Windows Standard HP Pavilion 17 Notebook PC
763428-501
AMD M260 A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W) for
use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
766715-001
AMD M260 A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W) for
use with Windows Standard HP Pavilion 15 Notebook PC
766715-501
AMD M260 A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W) for
use with Windows Professional HP Pavilion 15 Notebook PC
766715-601
Before removing the system board, follow these steps:
Component replacement procedures
93
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 59),
5.
Remove the optical drive.
6.
Remove the top cover from the base enclosure (see Base enclosure on page 63).
7.
Remove the subwoofer (see Subwoofer (select models only) on page 85).
8.
Remove the WLAN module (see WLAN module on page 79).
Remove the system board:
1.
2.
94
Remove the following cables if you have not already done so:
●
Power connector board cable (1)
●
Display cables (2), and (3)
●
Speaker cable (4)
Disconnect the following cables if you have not already done so:
●
Subwoofer cable (1)
●
Optical drive cable (2)
●
Hard drive cable (3)
●
USB connector cable (4)
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
3.
Remove the power connector cover by removing the screw(s) (1) and lifting the cover (2).
NOTE: The power connector cover has two screws, however, the screw on the left is removed
during the base enclosure and top cover removal process.
NOTE: You will remove the power connector after you have removed the system board. This
procedure is to remove the power connector cover if did not remove it when removing the
display panel.
4.
Remove the six Phillips screws (1).
Component replacement procedures
95
5.
Lift the system board (2), and then remove the system board (3) by sliding it up and to the right
at an angle.
Reverse this procedure to install the system board.
Speakers
Description
Spare part number
Speaker Kit (includes left and right front speakers and cables) for HP Pavilion 17 Notebook PC
computer models
763717-001
Speaker Kit (includes left and right front speakers and cables) for HP Pavilion 15 Notebook PC
computer models
762502-001
Before removing the speakers, follow these steps:
96
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 59),
5.
Remove the optical drive.
6.
Remove the top cover from the base enclosure (see Base enclosure on page 63).
7.
Remove the WLAN module (see WLAN module on page 79).
8.
Remove the subwoofer (see Subwoofer (select models only) on page 85).
9.
Remove the system board (see System board on page 89).
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Remove the speakers:
1.
Turn the computer, with the front edge toward you.
2.
Remove two screws (1).
3.
Disengage the cables, and then remove the front speakers (2).
Reverse this procedure to install the speakers.
Memory modules
Description
Spare part number
2 GB memory module
691739-005
4 GB memory module
691740-005
8 GB memory module
693374-005
2 GB memory module
652972-005
8 GB memory module
670034-005
Before removing a memory module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 59),
5.
Remove the optical drive.
6.
Remove the top cover from the base enclosure (see Base enclosure on page 63).
7.
Remove the WLAN module (see WLAN module on page 79).
Component replacement procedures
97
8.
Remove the subwoofer (see Subwoofer (select models only) on page 85).
9.
Remove the system board (see System board on page 89).
Remove the memory module:
1.
Turn the system board over.
2.
Spread the retaining tabs (1) on each side of the memory module slot to release the
memory module. (The memory module tilts up.)
CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch
the components on the memory module.
3.
Slide the memory module forward (2) to remove it.
Reverse this procedure to install a memory module.
RTC battery
Description
Spare part number
RTC battery
697917-001
Before removing the RTC battery, follow these steps:
98
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 59),
5.
Remove the optical drive.
Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
6.
Remove the top cover from the base enclosure (see Base enclosure on page 63).
7.
Remove the WLAN module (see WLAN module on page 79).
8.
Remove the subwoofer (see Subwoofer (select models only) on page 85).
9.
Remove the system board (see System board on page 89).
Remove the RTC battery:
1.
Turn the system board upside down.
2.
Use a thin, non-conductive tool to remove the RTC battery (1) from the socket on the system
board.
Reverse this procedure to install the RTC battery on computer models. When installing the RTC
battery, make sure the “+” sign faces up.
Power connector
Description
Spare part number
For use with HP Pavilion 15 Notebook PC computer models
762507-001
For use with HP Pavilion 17 Notebook PC computer models
763699-001
Before removing the power connector cable, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 59),
5.
Remove the optical drive.
Component replacement procedures
99
6.
Remove the top cover from the base enclosure (see Base enclosure on page 63).
7.
Remove the WLAN module (see WLAN module on page 79).
8.
Remove the subwoofer (see Subwoofer (select models only) on page 85).
9.
Remove the system board (see System board on page 89).
Remove the power connector cable:
NOTE:
The power connector cover was removed during the system board removal.
1.
Release the metal clip to disconnect the power connector cable (1) from the system board.
2.
Disengage the cable from the clips (2).
3.
Release the clips (3), and then remove the power connector cable (4).
Reverse this procedure to install the power connector cable and bracket.
Fan
Description
Spare part number
For use with HP Pavilion 15 Notebook PC computer models
762505-001
For use with HP Pavilion 17 Notebook PC computer models
765788-001
Before removing the Fan, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
100 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
4.
Remove the battery (see Battery on page 59),
5.
Remove the optical drive.
6.
Remove the top cover from the base enclosure (see Base enclosure on page 63).
7.
Remove the WLAN module (see WLAN module on page 79).
8.
Remove the subwoofer (see Subwoofer (select models only) on page 85).
9.
Remove the system board (see System board on page 89).
Remove the fan:
1.
Turn the system board upside down.
2.
Disconnect the fan cable from the system board, and then remove the piece of tape that secures
the fan to the heat sink (1).
3.
Remove the 2 screws securing the fan to the unit (2).
4.
Lift the fan (3) to remove it.
Reverse this procedure to install the fan.
Heat sink
Description
Spare part number
For use with HP Pavilion 15 Notebook PC computer models:
For use only on computer models with Intel processors discrete memory 19 W
762524-001
For use only on computer models equipped with AMD processors and UMA graphics 19 W
767339-001
For use only on computer models equipped with AMD processors and discrete graphics 19W
767340-001
For use only on computer models equipped with AMD processors and UMA graphics 8.5W
767341-001
For use with HP Pavilion 17 Notebook PC computer models:
Component replacement procedures 101
Description
Spare part number
For use only on computer models with Intel processors discrete memory 19 W
762524-001
For use only on computer models equipped with AMD processors and UMA graphics 19 W
764080-001
For use only on computer models equipped with AMD processors and UMA graphics 25 W
764082-001
For use only on computer models equipped with AMD processors and discrete graphics 25 W
764083-001
For use only on computer models equipped with AMD processors and UMA graphics 19 W
767339-001
For use only on computer models with Intel processors discrete memory 19 W
767340-001
For use only on computer models equipped with AMD processors and UMA graphics 8.5 W
767341-001
For use only on computer models with Intel processors discrete memory 19 W CB
777250-001
NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side
of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a
temperature sensor and is designed to turn on automatically when high temperature conditions exist.
These conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Before removing the heat sink, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 59),
5.
Remove the optical drive.
6.
Remove the top cover from the base enclosure (see Base enclosure on page 63).
7.
Remove the WLAN module (see WLAN module on page 79).
8.
Remove the subwoofer (see Subwoofer (select models only) on page 85).
9.
Remove the system board (see System board on page 89).
10. Remove the fan (see Fan on page 100).
Remove the heat sink:
▲
Loosen the seven captive screws in the order listed on the heat sink (1), and then remove the
heat sink (2).
NOTE: The heat sink may vary by computer model and may have a different number of
screws. The heat sink is marked with the order the screws should be removed in. Follow the
order shown.
102 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
NOTE: There is thermal paste between the heat sink and the processor.
Reverse this procedure to install the heat sink.
Component replacement procedures 103
Power button board
Description
Spare part number
Power button board (includes cable) For HP Pavilion 15 Notebook PC computer models
762496-001
Power button board (includes cable) For HP Pavilion 17 Notebook PC computer models
763708-001
Before removing the Power button board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 59),
5.
Remove the optical drive.
6.
Remove the top cover from the base enclosure (see Base enclosure on page 63).
7.
Remove the WLAN module (see WLAN module on page 79).
8.
Remove the subwoofer (see Subwoofer (select models only) on page 85).
9.
Remove the system board (see System board on page 89).
Remove the Power button board and cable:
1.
Turn the top cover upside down, with the back edge toward you.
2.
Remove the 2 Phillips screws securing the Power button board to the base enclosure (1).
3.
Remove the Power button board (2).
NOTE: The Power button board's cable is attached to the base enclosure.
Reverse this procedure to install the Power button board.
104 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
7
Windows – Using Setup Utility (BIOS) and
HP PC Hardware Diagnostics (UEFI)
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup
Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the
computer, and the amount of system and extended memory.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.
NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the
computer from operating properly.
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently
installed on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be revealed by pressing
fn+esc (if you are already in Windows) or by using Setup Utility (BIOS).
1.
Start Setup Utility (BIOS) (see Starting Setup Utility (BIOS) on page 105).
2.
Use the arrow keys to select Main.
3.
To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit,
select Exit Discarding Changes, and then press enter.
4.
Select Yes.
Starting Setup Utility (BIOS) 105
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery
power, docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.
From the Start screen, type hp support assistant, and then select the HP Support
Assistant app.
2.
Click Updates and tune-ups, and then click Check for HP updates now.
3.
Follow the on-screen instructions.
4.
At the download area, follow these steps:
a.
Identify the most recent BIOS update and compare it to the BIOS version currently installed
on your computer. If the update is more recent than your BIOS, make a note of the date,
name, or other identifier. You may need this information to locate the update later, after it
has been downloaded to your hard drive.
b.
Follow the on-screen instructions to download your selection to the hard drive.
If the update is more recent than your BIOS, make a note of the path to the location on your
hard drive where the BIOS update is downloaded. You will need to access this path when
you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the
download is complete. If no instructions are revealed, follow these steps:
1.
From the Start screen, type file, and then select File Explorer.
2.
Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.
Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.
4.
Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5.
Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run
diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs
outside the operating system so that it can isolate hardware failures from issues that are caused by
the operating system or other software components.
106 Chapter 7 Windows – Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)
To start HP PC Hardware Diagnostics UEFI:
1.
Turn on or restart the computer, quickly press esc, and then press f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a.
Connected USB drive
NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 107.
2.
b.
Hard drive
c.
BIOS
When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic
test you want to run, and then follow the on-screen instructions.
NOTE:
If you need to stop a diagnostic test, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE:
only.
Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English
There are two options to download HP PC Hardware Diagnostics to a USB device:
Option 1: HP PC Diagnostics homepage— Provides access to the latest UEFI version
1.
Go to http://hp.com/go/techcenter/pcdiags.
2.
Click the UEFI Download link, and then select Run.
Option 2: Support and Drivers page—Provides downloads for a specific product for earlier and later
versions
1.
Go to http://www.hp.com.
2.
Point to Support, located at the top of the page, and then click Download Drivers.
3.
In the text box, enter the product name, and then click Go.
– or –
Click Find Now to let HP automatically detect your product.
4.
Select your computer model, and then select your operating system.
5.
In the Diagnostic section, click HP UEFI Support Environment.
– or –
Click Download, and then select Run.
Using HP PC Hardware Diagnostics (UEFI) 107
8
Ubuntu Linux – Using Setup Utility (BIOS)
and System Diagnostics
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup
Utility includes settings for the types of peripherals installed, the startup sequence of the computer,
and the amount of system and extended memory.
NOTE: Use extreme care when making changes in Setup Utility. Errors can prevent the computer
from operating properly.
Starting Setup Utility
▲
Turn on or restart the computer. While the computer is booting press esc. When the Startup
menu is displayed, press f10.
Using Setup Utility
Changing the language of Setup Utility
1.
Start Setup Utility.
2.
Use the arrow keys to select System Configuration > Language, and then press enter.
3.
Use the arrow keys to select a language, and then press enter.
4.
When a confirmation prompt with your language selected is displayed, press enter.
5.
To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
Your change takes effect immediately.
Navigating and selecting in Setup Utility
Setup Utility does not support the TouchPad. Navigation and selection are by keystroke.
●
To choose a menu or a menu item, use the arrow keys.
●
To choose an item in a list or to toggle a field—for example an Enable/Disable field—use either
the arrow keys or f5 and f6.
●
To select an item, press enter.
●
To close a text box or return to the menu display, press esc.
●
To display additional navigation and selection information while Setup Utility is open, press f1.
108 Chapter 8 Ubuntu Linux – Using Setup Utility (BIOS) and System Diagnostics
Displaying system information
1.
Start Setup Utility.
2.
Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3.
To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter.
Restoring factory default settings in Setup Utility
1.
Start Setup Utility.
2.
Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.
3.
When the Setup Confirmation is displayed, press enter.
4.
To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
The Setup Utility factory settings take effect when the computer restarts.
NOTE: Your password, security, and language settings are not changed when you restore the
factory settings.
Exiting Setup Utility
●
To exit Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.
●
To exit Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.
Using Setup Utility 109
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently
installed on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by using
Setup Utility.
1.
Start Setup Utility.
2.
If the system information is not displayed, use the arrow keys to select the Main menu.
BIOS and other system information is displayed.
3.
To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press
enter.
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery
power, or connected to an optional power source. During the download and installation, follow these
instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Suspend or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.
Access the page on the HP website that provides software for your computer.
2.
Follow the on-screen instructions to identify your computer and access the BIOS update you
want to download.
3.
At the download area, follow these steps:
a.
Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.
b.
Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is
downloaded. You will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete.
110 Chapter 8 Ubuntu Linux – Using Setup Utility (BIOS) and System Diagnostics
NOTE: After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
Using Advanced System Diagnostics
Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer
hardware is functioning properly. The following diagnostic tests are available in Advanced System
Diagnostics:
●
Start-up test—This test analyzes the main computer components that are required to start the
computer.
●
Run-in test—This test repeats the start-up test and checks for intermittent problems that the
start-up test does not detect.
●
Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all
data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move
the data to a good sector.
●
Memory test—This test analyzes the physical condition of the memory modules. If it reports an
error, replace the memory modules immediately.
●
Battery test—This test analyzes the condition of the battery and calibrates the battery if
necessary. If the battery fails the test, contact support to report the issue and purchase a
replacement battery.
●
System Tune-Up—This group of additional tests checks your computer to make sure that the
main components are functioning correctly. System Tune-Up runs longer and more
comprehensive tests on memory modules, hard drive SMART attributes, the hard drive surface,
the battery (and battery calibration), video memory, and the WLAN module status.
You can view system information and error logs in the Advanced System Diagnostics window.
To start Advanced System Diagnostics:
1.
Turn on or restart the computer. While the computer is booting press esc. When the Startup
menu is displayed, press f2.
2.
Click the diagnostic test you want to run, and then follow the on-screen instructions.
NOTE:
If you need to stop a diagnostics test while it is running, press esc.
Using Advanced System Diagnostics 111
9
Specifications
Computer specifications
Metric
U.S.
Width for HP Pavilion 17 Notebook PC
41.95 cm
16.5 in
Width for HP Pavilion 15 Notebook PC
38.45 cm
Depth for HP Pavilion 17 Notebook PC
27.9 cm
10.7 in
Depth for HP Pavilion 15 Notebook PC
26.09 cm
10.3 in
Height for HP Pavilion 17 Notebook PC
2.67 cm
1.1 in
Height for HP Pavilion 15 Notebook PC
2.49 cm
1 in
Height for HP Pavilion 17 Notebook PC
2.9 kg
6.0 lbs
Height for HP Pavilion 15 Notebook PC
2.44 kg
5.0 lbs
Dimensions:
15.9 in
Weight:
NOTE: Actual weight varies by features.
Input power
Operating voltage and current
19.5 V dc @ 3.33 A – 65 W
19.5 V dc @ 4.62 A – 90 W
19.5 V dc @ 2.31 A – 45 W
Temperature
Operating (writing to optical disc)
5°C to 35°C
41°F to 95°F
Nonoperating
-20°C to 60°C
-4°F to 140°F
Relative humidity
Operating
10% to 90%
Nonoperating
5% to 95%
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
-15 m to 3,048 m
-50 ft to 10,000 ft
Nonoperating (14.7 to 4.4 psia)
-15 m to 12,192 m
-50 ft to 40,000 ft
Shock
Operating
125 g, 2 ms, half-sine
Nonoperating
200 g, 2 ms, half-sine
Random vibration
Operating
112 Chapter 9 Specifications
0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate
Metric
Nonoperating
U.S.
1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within
this range of temperatures.
Display Specifications (17.3)
Metric
U.S.
Width
32.4 cm
12.8 in
Height
19.3 cm
7.6 in
Diagonal
35.56 cm
14.0 in
Number of colors
262K (6 bit)
Contrast ratio
500:1 (typical)
Brightness
200 cd/m2 (nits) (typical)
Backlight
WLED
Total power consumption
3.2 W (max)
Viewing angle
±45° horizontal, +15° up & -35° down vertical (typical)
Dimensions
Display Specifications (17.3) 113
Display Specifications (15.6-in)
Metric
U.S.
Active diagonal size
39.6-cm
15.6-in
Resolution
1600x900 (HD+)
Active area
309.399x173.952
PPI
112
Surface treatment
Anti-glare
Contrast ratio
300:1 (typical)
Response time
8 ms
Brightness
200 nits (typical)
Viewing angle
SVA
Backlight
LED
Luminance uniformity @ 13 points
1.4 (typ), 1.6 (max)
Lifetime (1/2 luminance)
12,000 hours
Color coordinate (white)
(0.313, 0.329)
Color tolerance (White)
+/- 0.02
Color tolerance (W, R, G, B)
+/- 0.03
Color gamut
45% typical
114 Chapter 9 Specifications
Hard drive specifications
1. 5 TB*
1 TB*
750 GB*
500 GB*
Height
9.5 mm
9.5 mm
9.5 mm
7 mm
Width
70 mm
70 mm
70 mm
70 mm
Weight
107 g
107 g max
107 g max
107 g max
Interface type
SATA
SATA
SATA
SATA
Transfer rate
145 MB/sec
300 MB/sec
300 MB/sec
300 MB/sec
Security
ATA security
ATA security
ATA security
ATA security
Single track
2.0 ms
1.5 ms
1.0 ms
1.5 ms
Average
12 ms
11.0 ms
14.0 ms
12.0 ms
Maximum
22ms
22.0 ms
24.0 ms
22.0 ms
Logical blocks
2,930,277,168
1,953,525,168
1,465,128,359
976,752,240
Disk rotational speed
5400 rpm
5400 rpm
7200 and 5400
rpm
7200 and 5400
rpm
Dimensions
Seek times (typical read, including setting)
Operating temperature
5°C to 55°C (41°F to 131°F)
*Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.
NOTE: Certain restrictions and exclusions apply. Contact support for details.
DVD±RW SuperMulti Double-Layer Combination Drive
specifications
Applicable disc
Read
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED
MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD
(Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD
+RW, DVD-RAM
Write
CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM
Random access time
DVD
< 230 ms
CD
< 175 ms
Cache buffer
2 MB
Data transfer rate
24X CD-ROM
3,600 KB/sec
8X DVD-ROM
10,800 KB/sec
Hard drive specifications 115
24X CD-R
3,600 KB/sec
16X CD-RW
2,400 KB/sec
8X DVD+R
10,800 KB/sec
4X DVD+RW
5,400 KB/sec
8X DVD-R
10,800 KB/sec
4X DVD-RW
5,400 KB/sec
2.4X DVD+R(9)
2,700 KB/sec
5X DVD-RAM
6,750 KB/sec
Transfer mode
Multiword DMA Mode
116 Chapter 9 Specifications
10 Windows – Backing up, restoring, and
recovering
This chapter provides information about the following processes:
●
Creating recovery media and backups
●
Restoring and recovering your system
Creating recovery media and backups
1.
After you successfully set up the computer, create HP Recovery media. This step creates a
backup of the HP Recovery partition on the computer. The backup can be used to reinstall the
original operating system in cases where the hard drive is corrupted or has been replaced.
HP Recovery media you create will provide the following recovery options:
●
System Recovery—Reinstalls the original operating system and the programs that were
installed at the factory.
●
Minimized Image Recovery—Reinstalls the operating system and all hardware-related
drivers and software, but not other software applications.
●
Factory Reset—Restores the computer to its original factory state by deleting all
information from the hard drive and re-creating the partitions. Then it reinstalls the
operating system and the software that was installed at the factory.
See Creating HP Recovery media on page 117.
2.
Use the Windows tools to create system restore points and create backups of personal
information. For more information and steps, see Help and Support. From the Start screen, type
help, and then select Help and Support.
Creating HP Recovery media
HP Recovery Manager is a software program that offers a way to create recovery media after you
successfully set up the computer. HP Recovery media can be used to perform system recovery if the
hard drive becomes corrupted. System recovery reinstalls the original operating system and the
software programs installed at the factory, and then configures the settings for the programs. HP
Recovery media can also be used to customize the system or restore the factory image if you replace
the hard drive.
●
Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and
keep them in a safe place.
●
HP Recovery Manager examines the computer and determines the required storage capacity for
the blank USB flash drive or the number of blank DVD discs that will be required.
●
To create recovery discs, your computer must have an optical drive with DVD writer capability,
and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do
not use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE
(rewritable Blu-ray) discs; they are not compatible with HP Recovery Manager software. Or
instead you can use a high-quality blank USB flash drive.
Creating recovery media and backups 117
●
If your computer does not include an integrated optical drive with DVD writer capability, but you
would like to create DVD recovery media, you can use an external optical drive (purchased
separately) to create recovery discs, or you can obtain recovery discs for your computer from
support. See the Worldwide Telephone Numbers booklet included with the computer. You can
also find contact information from the HP website. Go to http://www.hp.com/support, select your
country or region, and follow the on-screen instructions. If you use an external optical drive, it
must be connected directly to a USB port on the computer; the drive cannot be connected to a
USB port on an external device, such as a USB hub.
●
Be sure that the computer is connected to AC power before you begin creating the recovery
media.
●
The creation process can take up to an hour or more. Do not interrupt the creation process.
●
If necessary, you can exit the program before you have finished creating all of the recovery
DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP
Recovery Manager, you will be prompted to continue, and the remaining discs will be burned.
To create HP Recovery media:
IMPORTANT: For tablets, connect to the keyboard dock before beginning these steps (select
models only).
1.
From the Start screen, type recovery, and then select HP Recovery Manager.
2.
Select Recovery Media Creation, and then follow the on-screen instructions.
If you ever need to recover the system, see Recovering using HP Recovery Manager on page 119.
Restore and recovery
There are several options for recovering your system. Choose the method that best matches your
situation and level of expertise:
●
Windows offers several options for restoring from backup, refreshing the computer, and resetting
the computer to its original state. For more information and steps, see Help and Support. From
the Start screen, type help, and then select Help and Support.
●
If you need to correct a problem with a preinstalled application or driver, use the Drivers and
Applications Reinstall option of HP Recovery Manager to reinstall the individual application or
driver.
From the Start screen, type recovery, select HP Recovery Manager, select Drivers and
Applications Reinstall, and then follow the on-screen instructions.
●
If you want to reset your computer using a minimized image, you can choose the HP Minimized
Image Recovery option from the HP Recovery partition (select models only) or HP Recovery
media. Minimized Image Recovery installs only drivers and hardware-enabling applications.
Other applications included in the image continue to be available for installation through the
Drivers and Applications Reinstall option in HP Recovery Manager.
For more information, see Recovering using HP Recovery Manager on page 119.
●
If you want to recover the computer's original factory partitioning and content, you can choose
the System Recovery option from the HP Recovery partition (select models only) or use the HP
Recovery media that you have created. For more information, see Recovering using HP
Recovery Manager on page 119. If you have not already created recovery media, see Creating
HP Recovery media on page 117.
118 Chapter 10 Windows – Backing up, restoring, and recovering
●
If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery
media to restore the factory image to the replacement drive. For more information, see
Recovering using HP Recovery Manager on page 119.
●
If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager
offers the Remove Recovery Partition option.
For more information, see Removing the HP Recovery partition (select models only)
on page 120.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state by
using the HP Recovery media that you created or by using the HP Recovery partition (select models
only). If you have not already created recovery media, see Creating HP Recovery media
on page 117.
Using HP Recovery media, you can choose from one of the following recovery options:
●
System Recovery—Reinstalls the original operating system, and then configures the settings for
the programs that were installed at the factory.
●
Minimized Image Recovery (select models only)—Reinstalls the operating system and all
hardware-related drivers and software, but not other software applications.
●
Factory Reset—Restores the computer to its original factory state by deleting all information
from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the
software that was installed at the factory.
The HP Recovery partition (select models only) allows System Recovery and Minimized Image
Recovery.
What you need to know
●
HP Recovery Manager recovers only software that was installed at the factory. For software not
provided with this computer, you must either download the software from the manufacturer's
website or reinstall the software from the media provided by the manufacturer.
●
Recovery through HP Recovery Manager should be used as a final attempt to correct computer
issues.
●
HP Recovery media must be used if the computer hard drive fails. If you have not already
created recovery media, see Creating HP Recovery media on page 117.
●
To use the Factory Reset option, you must use HP Recovery media. If you have not already
created recovery media, see Creating HP Recovery media on page 117.
●
If the HP Recovery media does not work, you can obtain recovery media for your system from
support. See the Worldwide Telephone Numbers booklet included with the computer. You can
also find contact information from the HP website. Go to http://www.hp.com/support, select your
country or region, and follow the on-screen instructions.
IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal
data. Before beginning recovery, back up any personal data you wish to retain.
Using the HP Recovery partition (select models only)
The HP Recovery partition (select models only) allows you to perform a system recovery or
minimized image recovery without the need for recovery discs or a recovery USB flash drive. This
type of recovery can only be used if the hard drive is still working.
Restore and recovery 119
To start HP Recovery Manager from the HP Recovery partition:
IMPORTANT: For tablets, connect to the keyboard dock before beginning these steps (select
models only).
1.
Press f11 while the computer boots.
– or –
Press and hold f11 as you press the power button.
2.
Select Troubleshoot from the boot options menu.
3.
Select Recovery Manager, and then follow the on-screen instructions.
Using HP Recovery media to recover
You can use HP Recovery media to recover the original system. This method can be used if your
system does not have an HP Recovery partition or if the hard drive is not working properly.
1.
If possible, back up all personal files.
2.
Insert the HP Recovery media that you created, and then restart the computer.
NOTE: If the computer does not automatically restart in HP Recovery Manager, change the
computer boot order. See Changing the computer boot order on page 120.
3.
Follow the on-screen instructions.
Changing the computer boot order
If computer does not restart in HP Recovery Manager, you can change the computer boot order,
which is the order of devices listed in BIOS where the computer looks for startup information. You can
change the selection for an optical drive or a USB flash drive.
To change the boot order:
1.
Insert the HP Recovery media you created.
2.
Restart the computer, quickly press esc, and then press f9 for boot options.
3.
Select the optical drive or USB flash drive you want to boot from.
4.
Follow the on-screen instructions.
Removing the HP Recovery partition (select models only)
HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive
space.
IMPORTANT: After you remove the HP Recovery partition, you can no longer use the Windows
Refresh option or the Windows option to remove everything and reinstall Windows. In addition, you
will not be able to perform System Recovery or Minimized Image Recovery from the HP Recovery
partition. So before you remove the Recovery partition, create HP Recovery media; see Creating HP
Recovery media on page 117.
Follow these steps to remove the HP Recovery partition:
1.
From the Start screen, type recovery, and then select HP Recovery Manager.
2.
Select Remove Recovery Partition, and then follow the on-screen instructions.
120 Chapter 10 Windows – Backing up, restoring, and recovering
11 Ubuntu Linux – Backing up, restoring, and
recovering
Recovery after a system failure is as good as your most recent backup. As you add new software and
data files, you should continue to back up your system on a regular basis to maintain a reasonably
current backup.
Performing a system recovery
The Deja Dup Restore Tool allows you to repair or restore the computer to its original factory state.
You can create an image restore DVD using an optional external DVD±RW optical drive. You can
also create a restore image on a USB storage device.
CAUTION: Using Restore completely erases hard drive contents and reformats the hard drive. All
files you have created and any software installed on the computer are permanently removed. The
recovery tool reinstalls the original operating system and programs and drivers that were installed at
the factory. Software, drivers, and updates not installed at the factory must be manually reinstalled.
Personal files must be restored from a backup.
NOTE:
HP recommends that you create the image restore in the event of a system failure.
Creating the restore DVDs
The restore creation software creates a set of system restore discs using blank, writable DVDs (DVDR or DVD+R). HP recommends using blank DVD+R discs from a manufacturer you trust, because
these recovery DVDs are so important. You need approximately 3 blank DVD+R discs. The program
states how many discs are needed at the beginning of the process.
To create restore DVDs:
1.
Click the System menu icon at the far right of the top panel, and then click System Settings >
Backup.
2.
Select Storage from the panel on the left side of the window, click the down-arrow next to
Backup Location, and select the DVD from the drop-down list.
3.
Select Overview from the panel on the left side of the window, and then click Back Up Now.
4.
Follow the on-screen instructions.
Creating a restore image on a USB device
NOTE:
Be sure AC power is connected to the computer you begin.
Verify the exact amount of free space on your storage device before you begin the creation process.
For most models, you will need at least 8 GB of free space on the storage device. However,
depending on the drivers and software installed on your computer, you may need slightly more than 8
GB of space. HP recommends that you use a 16 GB device or above for best results.
IMPORTANT: Remember to insert your USB device into the USB port on the computer before
starting this procedure.
Performing a system recovery 121
To create the restore image:
1.
Click the System menu icon at the far right of the top panel, and then click System Settings >
Backup.
2.
Select Storage from the panel on the left side of the window, click the down-arrow next to
Backup location, and select the USB device from the drop-down list.
NOTE: If the USB device is not listed in the drop-down list for Backup Location, select Local
Folder, and then click the Choose Folder button. Select the USB device from the panel on the
left side of the Choose Folder window, and click OK.
3.
Select Overview from the panel on the left side of the window, and then click Backup Now.
4.
Follow the on-screen instructions.
Performing recovery using the restore media
NOTE:
The following procedure uses the F11 BIOS Recovery feature to perform the recovery.
1.
If possible, back up all personal files.
2.
Shut down the computer.
3.
Be sure the restore DVD or USB device is connected to the computer.
4.
Restart the computer.
5.
Using the arrow keys, select Recovery, and then press enter.
6.
Follow the on-screen instructions.
NOTE: If you are unable to boot (start up) your computer with the primary operating system, and
you did not create a system recovery disc, you must purchase an Ubuntu Operating System DVD to
reinstall the operating system. For additional information, refer to the Worldwide Telephone Numbers
booklet for more information.
Backing up your information
You should back up your computer files on a regular schedule to maintain a current backup. You can
manually back up your information to an optional external drive, a network drive, discs, or the Ubuntu
One website. Back up your system at the following times:
●
At regularly scheduled times
●
Before the computer is repaired or restored
●
Before you add or modify hardware or software
To back up your home directory files to the Ubuntu website using the Deja Dup Backup Tool:
NOTE: Before you back up your information, be sure you have designated a location to save the
backup files.
1.
Click the System menu icon at the far right of the top panel, and then click System Settings >
Backup icon.
2.
Select Folders from the panel on the left side of the window, and beneath Folders to back up,
select the folders to back up.
122 Chapter 11 Ubuntu Linux – Backing up, restoring, and recovering
3.
Select Storage from the panel on the left side of the window, click the down-arrow next to
Backup Location, and select Ubuntu One from the drop-down list.
4.
Select Overview from the panel on the left side of the window, and then click Back Up Now.
NOTE: The first time you backup your files to Ubuntu One, you will need to create an account
to sign into Ubuntu One. Enter your email address and password into the account sign-in boxes
and follow the on-screen instructions to complete the sign-in process.
To restore backup files:
1.
Click the System menu icon at the far right of the top panel, and then click System Settings >
Backup icon.
2.
Click Restore, select the location of the backup files and the folder name, and then click
Forward.
3.
Under Restore from When?, select the date of the files to be restored and click Forward.
4.
Select the location and folder where the files are to be restored and click Forward.
5.
Follow the on-line instructions.
6.
Click Restore to start restoring the files, or click Cancel to cancel the operation.
NOTE: You may also back up to cloud storage services provided by various companies. For a small
fee, they will keep your backup for you. A cloud service is recommended since it is an easy way to
keep your backups off-site and safe from any disaster.
Backing up your information 123
12 Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to
120 V ac, or from 220 to 240 V ac.
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country and
region where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●
The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating
of 125 or 250 V ac, as required by the power system of each country or region.
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
124 Chapter 12 Power cord set requirements
Requirements for specific countries and regions
Country/region
Accredited agency
Applicable note number
Argentina
IRAM
1
Australia
SAA
1
Austria
OVE
1
Belgium
CEBEC
1
Brazil
ABNT
1
Canada
CSA
2
Chile
IMQ
1
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
India
ISI
1
Israel
SII
1
Italy
IMQ
1
Japan
JIS
3
The Netherlands
KEMA
1
New Zealand
SANZ
1
Norway
NEMKO
1
The People's Republic of China
CCC
4
Saudi Arabia
SASO
7
Singapore
PSB
1
South Africa
SABS
1
South Korea
KTL
5
Sweden
SEMKO
1
Switzerland
SEV
1
Taiwan
BSMI
6
Thailand
TISI
1
The United Kingdom
ASTA
1
The United States
UL
2
1.
The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance
coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region
where it will be used.
Requirements for specific countries and regions 125
Country/region
Accredited agency
Applicable note number
2.
The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL
mark. UL file number must be on each element.
3.
The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² or 1.25 mm² conductor size. The
wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.
4.
The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the CCC certification mark.
5.
The flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² conductor size. KTL logo and individual approval
number must be on each element. Corset approval number and logo must be printed on a flag label.
6.
The flexible cord must be Type HVCTF 3-conductor, 1.25 mm² conductor size. Power cord set fittings (appliance
coupler, cable, and wall plug) must bear the BSMI certification mark.
7.
For 127 V ac, the flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V
ac), with UL and CSA or C-UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² or
1.00 mm2 conductor size, with plug BS 1363/A with BSI or ASTA marks.
126 Chapter 12 Power cord set requirements
13 Recycling
When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not
dispose of the battery in general household waste. Follow the local laws and regulations in your area
for battery disposal.
HP encourages customers to recycle used electronic hardware, HP original print cartridges,
and rechargeable batteries. For more information about recycling programs, see the HP Web site at
http://www.hp.com/recycle.
127
Index
A
AC adapter 9, 10
spare part numbers 36, 37
support 5
action keys
identifying 15
adapter, HDMI to VGA 37
Advanced System Diagnostics
using for Ubuntu Linux
computer models 111
antenna
spare part number 33, 39, 44,
71
Antenna Kit, spare part number
33, 39, 44, 71
audio, product description 3
audio-out (headphone)/audio-in
(microphone) jack 7, 8
B
backups
for Ubuntu Linux computer
models 121
for Windows computer
models 117
personal information for Ubuntu
Linux computer models 122
base enclosure
removal 63
spare part number 45
spare part numbers 31, 38,
45, 49, 50, 51, 52, 63
base enclosure caps
spare part number 45
battery
removal 59
spare part number 31
spare part numbers 38, 59
battery board
removal 83
spare part number 83
spare part numbers 25, 45
battery board, spare part
number 83
battery cover, identifying 16
128 Index
battery release latch 16
BIOS
determining version 105
determining version for Ubuntu
Linux computer models 110
downloading an update 106
downloading an update for
Ubuntu Linux computer
models 110
updating 105
updating for Ubuntu Linux
computer models 110
Bluetooth label 17
boot order
changing HP Recovery
Manager 120
bottom 17
buttons
left TouchPad 12
power 14
right TouchPad 12
C
caps lock light, identifying 13
chipset, product description 1
components
bottom 16
display 11
left side 9
right side 7
top 12
computer major components 18
computer specifications 112
connector, power 9, 10
D
default settings, restoring for
Ubuntu Linux computer models
109
deleted files
restoring 118
display assembly
spare part numbers 71
subcomponents 32
display back cover
spare part numbers 39, 45,
50, 51
display back cover, spare part
numbers 33, 45, 49
display bezel
spare part number 32, 45, 71
spare part numbers 39
display hinge
spare part number 32, 71
display hinge kit
spare part number 44
spare part numbers 39, 43, 45
Display Hinge Kit, spare part
number 32, 71
display panel
product description 2
removal 71
spare part number 32, 39, 71
spare part numbers 45, 48,
49
display panel cable
removal 78
spare part number 33, 39, 43,
44, 45, 46, 77
display specifications 113, 114
DVD±RW and CD-RW SuperMulti
Double-Layer Combination Drive,
specifications 115
E
esc key, identifying 15
Ethernet, product description
4
F
factory settings, restoring for
Ubuntu Linux computer models
109
fan
removal 100
spare part number 45, 100
spare part numbers 39
fn key, identifying 15
G
graphics, product description
1
H
hard drive
product description 3
removal 88
spare part numbers 31, 35,
37, 51, 88
specifications 115
Hard Drive Hardware Kit
contents 35, 43, 50, 51, 88
spare part number 35, 43, 50,
51, 88
hard drive hardware kit
spare part numbers 39
hard drive light 7, 8
hard drive rubber bracket
spare part numbers 51
hardware sleeve
spare part numbers 50
HDMI port
identifying 9, 10
HDMI to VGA adapter, spare part
number 37
heat sink
removal 101
spare part numbers 38, 39,
101
heat sink assembly
spare part numbers 30, 45,
49
HP PC Hardware Diagnostics
(UEFI)
downloading 107
using 106
HP Recovery Manager
correcting boot problems 120
starting 120
HP Recovery media
creating 117
recovery 120
HP Recovery partition
recovery 119
removing 120
I
integrated numeric keypad,
identifying 15
internal display switch,
identifying 11
internal microphones, identifying
11
J
jacks
audio-out (headphone)/audio-in
(microphone) 7, 8
network 9, 10
RJ-45 (network) 9, 10
K
keyboard
product description 5
keys
action 15
esc 15
fn 15
Windows 15
L
labels
Bluetooth 17
Microsoft Certificate of
Authenticity 17
regulatory 17
serial number 17
service 17
wireless certification 17
WLAN 17
latch, battery release 16
lights
AC adapter 9, 10
caps lock 13
hard drive 7, 8
mute 13
power 7, 8, 13
RJ-45 (network) status 9, 10
M
mass storage device
removal 88
spare part numbers 88
memory card reader, identifying
9, 10
memory card, identifying 9, 10
memory module
product description 2
removal 97
spare part numbers 29, 37, 97
microphone
product description 3
minimized image
creating 119
minimized image recovery 119
model name 1
mute light, identifying 13
N
network jack, identifying
9, 10
O
operating system, product
description 5
optical drive
product description 3
removal 60
spare part number 60
spare part numbers 35, 36,
39, 44, 45, 49, 50, 51
specifications 115
optical drive connector board
removal 84
optical drive, identifying 7, 8
optical drive, spare part numbers
31
original system recovery 119
P
pointing device, product
description 5
ports
HDMI 9, 10
product description 4
USB 2.0 7, 8
USB 3.0 9, 10
power button board
removal 104
spare part number 24, 45,
104
spare part numbers 38
power button, identifying 14
power connector
spare part number 44
spare part numbers 39
power connector cable
removal 99
spare part number 99
power connector, identifying 9,
10
Index 129
power cord
requirements for all countries
124
requirements for specific
countries and regions 125
set requirements 124
spare part numbers 36, 38
power lights, identifying 7, 8, 13
power requirements, product
description 5
processor, product description 1
product description
audio 3
chipset 1
display panel 2
Ethernet 4
external media cards 4
graphics 1
hard drive 3
keyboard 5
memory module 2
microphone 3
operating system 5
optical drive 3
pointing device 5
ports 4
power requirements 5
processors 1
product name 1
security 5
serviceability 5
video 3
wireless 4
product name 1
product name and number,
computer 17
R
recovery
discs 117, 120
HP Recovery Manager 119
media 120
options 118
starting 120
supported discs 117
system 119
USB flash drive 120
using HP Recovery media
118
130 Index
recovery media
creating 117
creating using HP Recovery
Manager 118
recovery partition
removing 120
regulatory information
regulatory label 17
wireless certification labels 17
removal/replacement
procedures 58, 62
restore
recovery for Ubuntu Linux
computer models 122
Windows File History 118
restore DVDs
for Ubuntu Linux computer
models 121
restore USB device
for Ubuntu Linux computer
models 121
RJ-45 (network) jack, identifying
9, 10
RJ-45 (network) status lights,
identifying 9, 10
RTC battery
removal 98
spare part number 30, 37, 98
rubber kit
spare part number 45
rubber kits
spare part numbers 43
S
Screw Kit, spare part number 37,
39, 45
security cable slot, identifying 7,
10
security, product description 5
serial number 17
serial number, computer 17
service labels
locating 17
serviceability, product
description 5
Setup Utility
changing the language for
Ubuntu Linux computer
models 108
displaying system information
for Ubuntu Linux computer
models 109
exiting for Ubuntu Linux
computer models 109
navigating for Ubuntu Linux
computer models 108
restoring default settings for
Ubuntu Linux computer
models 109
selecting for Ubuntu Linux
computer models 108
starting for Ubuntu Linux
computer models 108
Setup Utility (BIOS), using for
Windows computer models 105
slots
memory card reader 9, 10
security cable 7, 10
speaker kit
spare part number 45
spare part numbers 39
Speaker Kit, spare part number
96
speakers
identifying 14
removal 96
spare part number 96
speakers, spare part numbers
front 30
specifications
computer 112
display 113, 114
DVD±RW and CD-RW
SuperMulti Double-Layer
Combination Drive 115
hard drive 115
optical drive 115
subwoofer
removal 85
spare part number 85
spare part numbers 30, 49
subwoofer, identifying 16
supported discs
recovery 117
system board
removal 89
spare part numbers 25, 39,
40, 42, 43, 44, 48, 49, 50, 51,
89
system information, displaying for
Ubuntu Linux computer models
109
system recovery 119
for Ubuntu Linux computer
models 121
system restore point
creating 117
T
top cover
spare part numbers 19, 40,
41, 42, 43, 46, 47, 48
TouchPad
buttons 12
TouchPad button board
removal 82
spare part number 82
TouchPad module
spare part numbers 25, 39,
46, 49
TouchPad zone, identifying 12
traveling with the computer 17
wireless certification label 17
wireless, product description 4
WLAN antennas, identifying 11
WLAN device 17
WLAN label 17
WLAN module
removal 79
spare part numbers 25, 37,
38, 79
U
USB 2.0 port, identifying 7, 8
USB 3.0 ports, identifying 9, 10
USB board
removal 87
spare part numbers 38, 49, 87
V
vents, identifying 9, 10, 16
video, product description 3
W
webcam
identifying 11
webcam light, identifying 11
webcamera/microphone
spare part numbers 38
webcamera/microphone module
spare part number 33, 39, 43
Windows
File History 118
restoring files 118
system restore point 117
Windows key, identifying 15
wireless antenna
spare part number 33, 39, 44,
71
Index 131
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