Q-See QR Series Analog HD DVR Manual

Series
DVR Manual
SAFETY INSTRUCTION ....................................................................................................................................... 3
CHAPTER 1 PRODUCT OVERVIEW .......................................................................................................... 4
1.1
REAR PANEL ............................................................................................................................................... 4
1.2 REMOTE CONTROLLER (FOR REFERENCE ONLY) ........................................................................................................ 5
CHAPTER 2 DVR INSTALLATION & CONNECTION................................................................................ 6
2.1 HDD INSTALLATION ............................................................................................................................................ 6
2.2 CONNECTION DIAGRAM ...................................................................................................................................... 8
2.3 POWER SUPPLY CONNECTION ............................................................................................................................... 8
CHAPTER 3 DVR COMMON OPERATIONS .............................................................................................. 9
3.1 USING THE SUPPLIED MOUSE ............................................................................................................................... 9
3.2 USING THE VIRTUAL KEYBOARD ............................................................................................................................ 9
3.3 PASSWORD ..................................................................................................................................................... 10
CHAPTER 4 DVR STARTING UP .............................................................................................................. 11
4.1 START WIZARD ................................................................................................................................................ 11
4.1.1 Start Wizard ......................................................................................................................................... 11
4.1.2 Network Configuration ........................................................................................................................ 11
4.1.3 Date/Time ............................................................................................................................................ 12
4.1.4 Disk ...................................................................................................................................................... 14
4.1.5 Resolution ............................................................................................................................................ 14
4.1.6 Mobile .................................................................................................................................................. 15
4.1.7 Summary .............................................................................................................................................. 15
4.2 LIVE VIEW SCREEN OVERVIEW ............................................................................................................................ 16
4.2.1 Camera Quick Toolbar .......................................................................................................................... 17
4.2.2 Taskbar ................................................................................................................................................. 17
4.2.3 Start Menu ........................................................................................................................................... 18
4.2.3.1 Unlock and Lock Screen .................................................................................................................................. 18
4.2.3.2 Shutdown ....................................................................................................................................................... 19
CHAPTER 5 DVR SYSTEM SETUP .......................................................................................................... 20
5.1 CHANNEL........................................................................................................................................................ 20
5.1.1 Channel ................................................................................................................................................ 21
5.1.1.1 Analog Channels ............................................................................................................................................. 21
5.1.3 Image Control ...................................................................................................................................... 23
5.1.4 PTZ ....................................................................................................................................................... 24
5.1.4.1 PTZ control...................................................................................................................................................... 25
5.1.5 Motion ................................................................................................................................................. 26
5.1.7 Video Cover .......................................................................................................................................... 28
5.2 RECORD ......................................................................................................................................................... 29
5.2.1 Encode.................................................................................................................................................. 29
5.2.2 Record .................................................................................................................................................. 30
5.2.2.1 Record............................................................................................................................................................. 30
5.2.2.2 Record Schedule ............................................................................................................................................. 31
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5.2.3 Capture ................................................................................................................................................ 31
5.2.3.1 Capture ........................................................................................................................................................... 32
5.2.3.2 Capture Schedule............................................................................................................................................ 32
5.3 ALARM........................................................................................................................................................... 33
5.3.1 Motion ................................................................................................................................................. 33
5.3.4 PTZ Linkage .......................................................................................................................................... 33
5.3.5 Exception .............................................................................................................................................. 33
5.4 NETWORK....................................................................................................................................................... 35
5.4.1 General ................................................................................................................................................ 35
5.4.1.1 Port Configuration .......................................................................................................................................... 36
5.4.2 DDNS .................................................................................................................................................... 37
5.4.3 Email .................................................................................................................................................... 38
5.4.3.1 Email Configuration ........................................................................................................................................ 38
5.4.3.2 Email Schedule ............................................................................................................................................... 39
5.4.4 FTP ....................................................................................................................................................... 40
5. 5 DEVICE .......................................................................................................................................................... 41
5. 5.1 Disk...................................................................................................................................................... 41
5.5.1.1 Disk Group ...................................................................................................................................................... 42
5.5.1.2 S.M.A.R.T ........................................................................................................................................................ 43
5.6 SYSTEM .......................................................................................................................................................... 44
5.6.1 General ................................................................................................................................................ 44
5.6.1.1 Date and Time ................................................................................................................................................ 45
5.6.1.2 NTP Settings.................................................................................................................................................... 46
5.6.1.3 DST Settings .................................................................................................................................................... 46
5.6.2 Output Configuration ........................................................................................................................... 47
5.6.2.1 LIVE-OUT......................................................................................................................................................... 48
5.6.3 Multi-user ............................................................................................................................................ 49
5.6.3.1 Changing Password ......................................................................................................................................... 49
5.6.3.2 Add New Users ............................................................................................................................................... 50
5.6.3.3 Setting User Permissions ................................................................................................................................ 50
5.6.4 Maintenance ........................................................................................................................................ 52
5.6.4.1 Log .................................................................................................................................................................. 52
5.6.4.2 Load Default ................................................................................................................................................... 53
5.6.4.3 Upgrade .......................................................................................................................................................... 54
5.6.4.4 Parameter Management................................................................................................................................. 54
5.6.4.4 Auto Reboot ................................................................................................................................................... 55
5.6.6 System Information .............................................................................................................................. 55
5.6.6.1 Information ..................................................................................................................................................... 55
5.6.6.2 Channel Information ....................................................................................................................................... 56
5.6.6.3 Record Information......................................................................................................................................... 57
5.6.6.4 Network State ................................................................................................................................................. 57
CHAPTER 6 SEARCH, PLAYBACK & BACKUP .................................................................................... 58
6.1 USING SEARCH FUNCTION ................................................................................................................................. 58
6.1.1 Search & Play Video in General............................................................................................................ 60
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6.1.1.1 Video Clip Backup ........................................................................................................................................... 60
6.1.2 Event Search, Playback & Backup ........................................................................................................ 62
6.1.2.1 Event Playback Control ................................................................................................................................... 63
6.1.3 Sub-periods Playback ........................................................................................................................... 64
6.1.4 Smart Search & Playback ..................................................................................................................... 65
6.1.4.1 Smart Search Area .......................................................................................................................................... 66
6.1.5 Picture Search & View .......................................................................................................................... 67
6.1.5.1 Picture Preview Control .................................................................................................................................. 68
CHAPTER 7 REMOTE ACCESS VIA WEB CLIENT ............................................................................... 69
7.1 BASIC SYSTEM ENVIRONMENT REQUIREMENTS ...................................................................................................... 69
7.2 WEB PLUGIN DOWNLOAD AND INSTALLATION ........................................................................................................ 69
7.3 WEB CLIENT MANAGER............................................................................................................................... 72
7.3.1 Live Interface ........................................................................................................................................ 72
7.3.2 Playback ............................................................................................................................................... 74
7.3.2.1 Playback Control Buttons................................................................................................................................ 75
7.3.3 Remote Setting..................................................................................................................................... 77
7.3.4 Local Setting......................................................................................................................................... 77
CHAPTER 10 APPENDIX ........................................................................................................................... 78
10.1 TROUBLESHOOTING ................................................................................................................................... 78
10.2 USAGE MAINTENANCE............................................................................................................................... 79
10.3 ACCESSORIES (FOR REFERENCE ONLY) ...................................................................................................... 80
SAFETY INSTRUCTION
Please carefully read the following safety instruction so as to avoid personal injuries and prevent
the equipment and other connection devices from being damaged.
1. Power sources (note: please use the power supply attached or specified by the
manufacturer)
Never operate the equipment by using unspecified power supply.
2. Never push objects of any kind through openings of DVR
Never push objects of any kind through openings of DVR so as to avoid electric shock or other
accidents.
3. Do not put the equipment in the dusty field
Do not put the equipment in the dusty field.
4. Do not place the equipment under rain or humid environment
Do not place the equipment under humid environment like basement. If the equipment is
accidentally in contact with water, please unplug the power cable and immediately contact your
local dealer.
5. Keep the surface of the equipment clean and dry
Use soft damp cloth to clean the outer case of DVR (do not use liquid aerosol cleaners)
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6. Do not operate if any problems are found
If there are any strange smell or sound from DVR, unplug the power cable and contact the
authorized dealer or service center.
7. Do not try to remove the upper cover
Warning: Do not remove the cap of DVR so as to avoid electric shock.
8. Handle with care
If DVR does not work normally because of hitting on the hard object, please contact the
authorized dealer for repair or replacement.
9. Use standard lithium battery (Note: Use the batteries attached or specified by the
manufacturer)
After cutting off the power supply, if the system clock cannot continue to work, please replace
the standard 3V lithium battery on the main board.
Warning: Turn off DVR before replacing the batteries, or you may be suffered from serious
electric shock. Please properly dispose of the used batteries.
10. Put the equipment in a place with good ventilation
The DVR system includes HDD, which produces large amount of heat during operation. As a
result, do not block the ventilation openings (on the top, bottom, both sides and the reverse
side) for cooling the system during operation. Install or put the equipment in the place with
good ventilation.
11. The attached power adapter can only be used for 1 set of DVR. Do not connect more
equipment, or DVR may be restarted repeatedly because of insufficient power.
12. Prevent the equipment from water dropping or splashing. Do not place objects
containing water, such as flower vase, on the equipment.
Chapter 1 Product Overview
1.1 Rear Panel
Item
Description
VIDEO INPUT
Connect with video input devices, standard BNC port
AUDIO INPUT
Connect with audio input signals, RCA port
AUDIO OUTPUT
Audio signal output, RCA port
USB port
Connect the supplied mouse or USB flash memory
VGA
Connect to your TV or a monitor with VGA input.
HDMI
Connect to your digital TV or monitor with HDMI input
LAN
Connect to your home network
e-SATA
Optional. Connect to e-SATA HDD for recording & backup
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RS-485
Connect to PTZ devices
Sensor & Alarm
Optional. Connect to external sensor & alarm devices
Power
Connect to the supplied power adaptor
Power Switch
Turn on /off power supply
AUDIO INPUT (5-16)
For some models to connect to audio inputs with supplied connector
AUDIO INPUT (1-4) & VIDEO INPUT (25-32)
For some 32CH DVR to connect to audio inputs & video inputs (25CH ~ 32CH) with supplied connector
1.2 Remote Controller (For Reference Only)
1
2
3
4
5
6
9
7
8
9
10
11
14
16
12
13
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No.
Icon
Description
1
1-8
Numeric keys
Press to display channel 1~8
2
9、0
Numeric keys
3
ALL
Press to display all channels
Multiple display mode
4
Menu
Press to enter or exit the Main Menu
5
Mute
Mute On/off
6
Submenu
Go to submenu
7
8
Up arrow key; Volume increase
Press to enter the selected menu item and
edit the setting
SEL
Table 2-1
9
Left/Right key; Decrease/increase parameter
value of control bar.
10
Down arrow key; Volume decrease
11
Press to rewind during video playback
12
Press to fast forward during video playback
13
Press to play recorded video or enter the
recording search menu
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Press to start manual recording
15
Press to stop manual recording or stop the
video playback
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Press to pause the video playback or enter
frame-playback mode
Chapter 2 DVR Installation & Connection
2.1 HDD Installation
Depending on the package you have purchased, the hard disk drive may be included in the full
package. If it is not pre-installed, follow the installation instructions on this user manual.
Caution: DO NOT install or remove the hard disk drive while the device power is turned ON.
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HDD Installation:
(1) Cut power firstly, and then remove screws on both sides & rear panel, and open DVR upper cover.
(2) Connect the data and power cables to the HDD and place the HDD on the DVR case.
Carefully flip the DVR case and secure the HDD to the DVR with the screws.
(3) Put the upper cover back carefully, and fix the cover with screws.
Note: Above procedures are for reference only. The practical operation may be different
depending on the DVR you purchased.
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2.2 Connection Diagram
Speaker
Note: Above diagram is for reference only. The practical connection may be different depending
on the DVR you purchased.
2.3 Power Supply Connection
Caution: Use only the supplied power adapter that came with the DVR
Connect one end of the power adapter to the power connector on the back of the DVR. Plug the other
end of the power adapter into the wall outlet.
For some specific models, you may need to press the Power switch to turn on the power.
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Chapter 3 DVR Common Operations
3.1 Using the Supplied Mouse
1.
2.
Left Button:
o
Click to select menu options.
o
During live viewing in split-screen view, double-click on a channel to view it in full-screen.
Double-click the channel again to return to split-screen viewing.
o
Click upon a channel on Live Viewing screen to open Camera Quick Toolbar.
o
Click and hold to drag sliders and scales on menu mode
Right Button:
Click once to open the Taskbar on the Live Viewing screen. View Taskbar on 4.2.2
Taskbar
o
In menus, click to go back / close menus.
o
3.
Scroll Wheel:
o
In menus, scroll to move up / down through the menu content.
o
While hovering over the volume control wheel, scroll to turn system volume up / down.
3.2 Using the Virtual Keyboard
You will see the virtual keyboard automatically on the screen when you need to enter data
Click to toggle the keyboard to
upper case and more punctuation
Click to delete a
character
Click to complete
the enter
Move the cursor to right
Move the cursor to left
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3.3 Password
For the first time when you run the DVR, you must be required to set your own password
immediately in order to protect your privacy. Please be sure to record your username and
password and save them in a secure place.
Language: Choose an OSD language
Device ID: Input the device ID in the parentheses. Default ID is 000000. View more about Device
ID on 5.6.1 General.
New Admin name: To set your own administrator name.
New Admin Password: To set your own password. The password must be a combination of 8
characters.
Corfirm Password: Enter your own password again.
Click Apply to confirm your settings and goes to the login interface. Enter your user name &
password to Login the DVR system.
NOTE: If you forget your password, you will be unable to login the
system, please contact Q-See to reset the password.
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Chapter 4 DVR Starting up
4.1 Start Wizard
Startup Wizard will help to configure the system and get the DVR works quickly.
4.1.1 Start Wizard
Click the Start Wizard to proceed to the next step
4.1.2 Network Configuration
If you connect to a router allows to use DHCP, please check the DHCP box. The router will assign
automatically all the network parameters for your DVR. Unless the network is manually
addressed below parameters:
IP Address: The IP address identifies the DVR in the network. It consists of four groups of
numbers between 0 to 255, separated by periods. For example, “192.168.001.100”.
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Subnet Mask: Subnet mask is a network parameter which defines a range of IP addresses that
can be used in a network. If IP address is like a street where you live then subnet mask is like a
neighborhood. The subnet address also consists of four groups of numbers, separated by
periods. For example, “255.255.000.000”.
Gateway: This address allows the DVR to access the Internet. The format of the Gateway
address is the same as the IP Address. For example, “192.168.001.001”.
DNS1/DNS2: DNS1 is the primary DNS server and DNS2 is a backup DNS server. Usually
should be enough just to enter the DNS1 server address.
Port
Web Port: This is the port that you will use to log in remotely to the DVR (e.g. using the Web
Client). If the default port 80 is already taken by other applications, please change it.
Client Port: This is the port that the DVR will use to send information through (e.g. using the
mobile app). If the default port 9000 is already taken by other applications, please change it.
RTSP Port: This is the port that the DVR will be allowed to transmit real-time streaming to other
device (e.g. using a streaming Media player.).
UPNP: If you want to log in remotely to the DVR using Web Client, you need to complete the port
forwarding in your router. Enable this option if your router supports the UPnP. In this case, you do
not need to configure manually port forwarding on your router. If your router does not support
UPnP, make sure the port forwarding is completed manually in your router.
4.1.3 Date/Time
This menu allows you to configure the Date, Time, Date Format, Time Format, Time Zone, NTP
and DST.
Date and Time
Click on the calendar icon to set the current system date.
Date: Click on the calendar icon to set the system date.
Time: Click to set the system time.
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Date Format: Choose from the dropdown menu to set preferred date format.
Time Format: Choose time format between 24Hour and 12Hour.
Time Zone: Set the correct time zone.
NTP
NTP stands for Network Time Protocol. This feature allows you to synchronize the date and time
automatically on the DVR over Internet. Therefore, the DVR needs to be connected to the
Internet.
Check the “NTP” box, and select the NTP server.
DST
DST stands for Daylight Savings Time.
DST: Enable if Daylight Saving Time (DST) is observed in your region
Time Offset: Select the amount of time to offset for DST
Time Mode: Choose to set the daylight saving time in weeks or in days
Start Time/End Time: Set the start time and end time for daylight saving
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4.1.4 Disk
If the HDD is installed in the DVR for the first time, it must be formatted. Select the HDD and then
click Format HDD button to format the HDD.
Overwrite: Use this option to overwrite the old recordings on the HDD when the HDD is full. For
example, if you choose the option 7 days then only the last 7 days recordings are kept on the
HDD. To prevent overwriting any old recordings, select Disable. If you have disabled this function,
please check the HDD status regularly, to make sure the HDD is not full.
Record On ESATA: If your DVR comes with an e-SATA port on the rear panel, you can enable to
record the video to e-SATA HDD.
4.1.5 Resolution
Choose an output resolution matches to your monitor. The DVR supports to adjust the output
resolution automatically to match the best resolution of your monitor when the system is starting
up.
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4.1.6 Mobile
If your DVR come with a P2P ID, you can scan the QR code with your mobile app to view the
DVR remotely.
4.1.7 Summary
You can check the system summary information you had set in the start wizard and finish the
wizard.
Tick “Don't show this window next time" if you don’t want to display Start Wizard when system
reboot next time. Click Finish button to save & exit.
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4.2 Live View Screen Overview
Camera Title
Status Icons
Camera Quick Toolbar
Start Menu
Task Menu Bar
System Date & Time
Camera Title
To display the camera title
A-: This indicates that the camera connected is an AHD camera
T-: This indicates that the camera connected is a TVI camera
C-: This indicates that the camera connected is a CVI camera
IP: This indicates that the camera connected is an IP camera
Status Icons
This indicates that the DVR is currently recording.
This icon appears when the camera has detected motion.
The icon indicates that the external I/O alarm device is triggered
This icon indicates that the HDD is in error to work
This icon indicates the HDD is unformatted
This icon indicates the HDD is full.
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This icon indicates the HDD is read-only.
VIDEO LOSS: The analog camera is disconnected.
No Camera: IP camera is disconnected.
Decoding Failed: The DVR doesn’t support this kind of IP camera compression standard, please
change to H.264 compression standard.
Click to open Quick Add menu to add IP camera
Click to edit current IP camera
4.2.1 Camera Quick Toolbar
In live viewing, click the left button of your mouse on a connected camera to display the Camera
Quick Toolbar.
Click to manually record the channel immediately. If the manually recording is in process, the
icon will be in red color. Click one more time to stop manual record.
Click to save a snapshot of the current camera image. Manual Capture must be enabled to
use this feature. For details on enabling Manual Capture, see 5.2.3.1 Capture.
Click to play the latest 5 minutes recording of this channel
Click to enter PTZ control panel
Click to zoom-in the channel. When the
icon appears, press and hold the left button of
your mouse to drag the area you want to zoom in.
Click to adjust the image color of the channel. You can adjust the HUE, BRIGHT,
CONTRAST & SATURATION of the image.
4.2.2 Taskbar
Click to open the Start Menu
Click to choose different layout for live view
Click to choose more layouts for live view
Click to start viewing channels in a sequence
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Quick playback. You can choose to play the latest recording for all channels from the beginning
of the day, or you can choose the playback from the latest 5s, 10s, 30s, 1Min, 5Min.
Click to adjust audio volume
Click to switch all IP channels between mainstream and substream (for live view resolution)
Click to switch among real-time, balanced, or smooth view. The view effect modes affect only
the live view video quality by bitrate and frame rate but do not affect the recording quality.
To start or stop Manual Record and Manual Alarm.
To view system information, channel information, record info and network state.
This icon will appear if the network is disconnected.
4.2.3 Start Menu
With the start menu, you can switch user, search & playback, enter system setup menu, lock &
unlock the screen, shut down, reboot & logout the system.
To switch user. To enable multi-user, please view on 5.6.3 Multi-user.
Search & Playback. View more on Chapter 6 Search, Playback & Backup
DVR System Setup. View on Chapter 5 DVR System
Lock & unlock screen. View on 4.2.3.1 Unlock and Lock Screen.
Shutdown, reboot & logout the system. View on 4.2.3.2 Shutdown.
4.2.3.1 Unlock and Lock Screen
The screen will be locked to protect unauthorized OSD operation while
the DVR is not in menu operation 1 minute.
If necessary, you can also lock the screen operation manually. To do
so, go to Star Menu, and then click the Lock Screen icon
to lock
the system immediately.
If the system is locked, you can click the Unlock icon
system for further operation.
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to unlock the
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4.2.3.2 Shutdown
Click the Shutdown button from Star Menu, and the check the further action you want to move.
Click OK button, system will require to input the Admin password to authenticate.
If you choose Logout the system, the live viewing screen will be disappeared. You will need to
login the system for further operations.
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Chapter 5 DVR System Setup
You are able to configure the DVR for Channel, Record, Alarm, Network, Device & System from
Start Menu  Setup.
5.1 Channel
In this section, you are allowed to configure the camera, live view display, manage IP cameras,
adjust IP camera’s image, PTZ setup, motion setup, convert mode, and more.
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5.1.1 Channel
5.1.1.1 Analog Channels
The DVR supports to disable analog channels to increase IP channels. If you want to disable an
analog channel, uncheck the box and click Apply to save. To disable an analog channel can
increase an IP channel input. To do so, you need to enable the XVR mode in advance at System
 General  Mode, view more on 5.6.1 General.
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5.1.2 Live
To configure camera parameters.
Channel: Display channel name.
Setup: Click
icon into the setup page.
Choose a channel to configure
Give a name to the camera
Date format to display for the camera (for IP camera only)
Time format to display for the camera (for IP camera only)
Refresh Rate of the camera (for IP camera only)
Choose a camera type (Auto, AHD, TVI, CVI) for analog camera
Choose an AHD EQ (Enhanced Quality) level depends on your
camera video cable
Check the box If you want to hide the live image of this channel
To show the camera name in live view screen
To show the system time in live view screen
Adjust the Hue value for the image color
Adjust the Bright value for the image color
Adjust the Contrast value for the image color
Adjust the Saturation value for the image color
Click Default to load default settings, click Apply to save settings,
click right buttons of your mouse to exit.
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5.1.3 Image Control
This menu allows you to control image settings for supported IP cameras.
Channel: Channel name.
Setup: Click
icon into the setup page.
Choose a channel to configure
Select the desired built-in IR cut filter mode to ensure the camera
works properly both in the day and night.
Set the delay time of IR-CUT switching
Check to enable lens flip and angle flip
Set the flip angle
To enable or disable Backlight compensation
Choose the backlight compensation level
To enable or disable 3D noise reduction function
Set the 3D noise reduction level
Enable to allow automatically adjust the brightness and contrast of the
video when shooting in the darkness with bright light sources.
Set the WDR level
Automatic Gain Control
Configure white balance
Set the shutter mode
Choose the exposure time of the camera
Use in foggy environments to improve the video quality
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5.1.4 PTZ
This menu allows you to configure the PTZ (Pan-Tilt-Zoom) settings for the dome camera
Channel: Channel name
Signal Type: Analog for analog channels, Analog & Digital for IP channels.
Protocol: Choose the communication protocol between the PTZ capable camera and DVR. If
your camera support UTC (Up the Coax) function, you can choose COAX1 or COAX2 to display
your camera OSD menu or control the UTC PTZ function.
Baudrate: The speed of the information sent from the DVR to the PTZ-capable camera. Make
sure it matches the compatibility level of your PTZ-capable camera.
DataBit / StopBit: The information between the DVR and PTZ-capable camera is sent in
individual packages. The DataBit indicates the number of bits sent, while the EndBit indicates
the end of the package and the beginning of the next (information) package. The available
parameters for DataBit are: 8, 7, 6, 5. the available parameters for the StopBit are 1 or 2.
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Parity: For error check. See the documentation of your PTZ-capable camera, to configure this
setting.
Cruise: Enable to use the Cruise mode. In order to use the Cruise mode, you need to set a
number of preset points.
Address: Set the command address of the PTZ system. Please be noted that each PTZ-capable
camera needs a unique address to function properly
5.1.4.1 PTZ control
After finishing the PTZ setup, you can use the PTZ function to control your PTZ camera.
1) Click left your mouse upon a channel on Live Viewing screen to open Camera Quick Toolbar,
and choose the PTZ control icon
.
2) PTZ control panel will be displayed.
2 3
4
1
5
6
7
8
9
13
12
14
10 11
No.
Item
Description
1
Channel
Click to select the channel of the PTZ camera.
2
Cruise
Start / stop PTZ cruise by preset points. Make sure you had
enable the Cruise function for this channel in 5.1.4 PTZ.
3
UTC
Menu
If you have chosen protocol for this channel as COAX1 or
COAX2, the UTC menu button will be display. Click this icon to
enter UTC OSD menu. It is also the confirm button for your
selection in the UTC OSD menu.
Speed
Adjust the PTZ speed
Pointer
Panel
A) Click the direction arrow to select the direction of the PTZ
camera
B) Click up/down/left/right arrow to move cursor in UTC OSD
menu
4
Icon
Speed
5
C) Click
6
- ZOOM +
Zoom
to switch to auto pan mode
Click to zoom in/out.
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- FOCUS +
Focus
Click to adjust the focus
- IRIS +
Iris
Click to adjust the iris setting
PRESET
To display or hide the preset point panel
7
8
Total
Total
Display the total number of preset points
9
No.
No.
Number of preset point
10
Time
Time
Set the time how long the camera will stay in the preset point
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Save
Save
Click to save the settings and preset points
12
set
Enter the number of a specific preset point, click this button to
move your PTZ camera to the preset point
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Delete
Click to delete the selected preset point
14
Go to
Click to set a specific preset point on a PTZ camera.
You can add up to 255 preset points for the DVR.
5.1.5 Motion
This menu allows you to configure motion parameters. When motion has been detected
by one or more cameras, your DVR will alert you to a potential threat at your home. It does this by
sending you an email alert with an attached image from the camera to use as a reference (if this
option is enabled) and/or sending push notifications via the mobile app.
Setup: Click
icon into the setup page.
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Motion Detection Area:
The whole screen is marked for motion
detection (red blocks) as default. If you
want to disable the motion detection on
a certain area, click the grid cursor and
then drag the mouse to highlight the
scope to unmark the area into
transparent blocks. After setting is
completed, click the right button of your
mouse to return and click Save to make
the area setup effective.
Switch: Enable or disable motion detection.
Sensitivity: Set the sensitivity level. Level 1 the lowest sensitivity level while level 8 is the highest
sensitivity level.
Click Alarm button to configure the motion detection alarm function:
Buzzer: The DVR can use its internal buzzer to emit an alarm tone. You can set the buzzer
duration in seconds when the motion is detected.
Alarm Out: Optional function. If your DVR support to connect to external alarm device, you can
set to emit an alarm tone.
Latch Time: To configure the external alarm time when motion is detected.
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icon and choose which channel(s) you want to record when the motion
Record: Click
detection is triggered.
Post Recording: You can set how long after an event occurs that the DVR will continue to
record. The recommended recording length is 30 seconds but it can be set higher up to 5
minutes.
icon on the live view screen when the motion is
Show Message: Check the box to display
detected.
Send Email: You can let the DVR to send you an auto-email when the motion is detected.
Full Screen: If this function is enabled and a motion is detected in a channel, you will see that
channel in full screen.
FTP Upload: To upload alarm images to FTP server when motion is detected. To enable FTP,
please view 5.4.4 FTP.
5.1.7 Video Cover
This menu allows you to create privacy zone(s) if you want to partially cover some certain part of
the image. You can create up to 4 privacy zones in any size and location on the camera image.
Enable the Privacy Zone, and choose how many zones you need. The zone(s) appear as “red
box”. Click the edge of the red box and drag it to any size to create a privacy zone.
Note: The area of privacy zones you had set will be invisible in both live view & recording video.
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5.2 Record
This menu allows you to configure the recording parameters
5.2.1 Encode
This menu allows you to configure the recording video or network transmission picture quality.
Generaly, Mainstream defines the recording video quanlity which will be saved in the HDD;
Substream defines the video quality which is being viewed via remote access, for example web
client & CMS; Mobilestream defines the video quality which is being viewed via remote access via
mobile devices.
Resolution: This parameter defines how large the recorded image will be.
FPS: This parameter defines the number of frames per second the DVR will record.
Video Encode Type: For IP camera only. DVR support H.264 IP camera only. If you choose
H.265, live view screen of the IP channel will display “Decoding Failed”.
Bitrate Control: Select the bitrate level. For a simple scene, such as a gray wall is suitable
constant bitrate (CBR). For more complex scene, such as a busy street is suitable variable bitrate
(VBR).
Bitrate Mode: If you want to set the bitrate by yourself, then choose User-defined mode. If you
want to select the predefined bitrate, choose Predefined mode.
Bitrate: This parameter corresponds to the speed of data transfer that the DVR will use to record
video. Recordings that are encoded at higher bitrates, will be of better quality.
Audio: Select this option if you want to record audio along with video and have a microphone
connected to the DVR or using a camera with audio capability.
AMR: If AMR option is checked, this channel will be recorded in maximum frame rate & bitrate
when an alarm (motion or I/O alarm) happens to this channel.
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5.2.2 Record
This menu allows you to configure the channel recording parameters.
5.2.2.1 Record
Record Switch: Check to enable the recording in this channel.
Stream Mode: Choose the recording quality. If you choose Dualstream, the system will record in
both Mainstream & Substream.
PreRecord: If this option is enabled, the DVR starts recording a few seconds before an alarm
event occurs. Use this option if your primary recording type is motion or I/O alarm based.
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5.2.2.2 Record Schedule
This menu allows you to specify when the DVR records video and defines the recording mode for
each channel. The recording schedule lets you set up a schedule like, daily and hourly by normal
(continuous) recording, motion recording, I/O alarm recording & PIR recording (if your DVR
supports). To set the recording mode, click first on the mode radio button (Normal, Motion, IO,
PIR), then drag the cursor to mark the slots. The recording schedule is valid only for one channel.
If you want to use the same recording schedule for other channels, use Copy function. Click
Apply to save your settings.
Channel: Select the channel to set its recording parameters.
Normal: When the time slot is marked green, this indicates the channel performs normal
recording for that time slot.
Motion: When the time slot is marked yellow, this indicates the channel records only when a
motion is detected during that time slot.
No Record: A time slot marked black means that there is no recording scheduled for the time
slot.
5.2.3 Capture
This menu allows to configure the image capture function.
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5.2.3.1 Capture
Enable Capture: Enable or disable automatic capturing on the channel.
Stream Type: Select the image resolution by mainstream or substream.
Normal Interval: Time interval to capture an image in normal recording.
Alarm Interval: Time interval to capture an image when motion, IO alarm or PIR is triggered
Manual Capture: Enable or disable manual capture in the channel
5.2.3.2 Capture Schedule
Channel: Select the channel to set its capture parameters.
Normal: When the time slot is marked green, this indicates the channel performs normal capture
for that time slot.
Motion: When the time slot is marked yellow, this indicates the channel capture images only
when a motion is detected during that time slot.
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No Capture: A time slot marked black means that it won’t capture any images for the time slot,
but you can manually capture images if you enable the manual capture function in the channel.
5.3 Alarm
In these section, you can configure the alarm parameters.
5.3.1 Motion
Operation is same as 5.1.5 Motion
5.3.4 PTZ Linkage
If you had connected the PTZ cameras, you can set the linkage between PTZ cameras and
Motion Alarm and/or external I/O sensor alarm. With the linkage function, you can turn your PTZ
cameras focus to the preset point when a motion or I/O alarm happens.
Switch: Enable or disable the PTZ linkage function.
Motion: Motion detection alarm will trigger the PTZ linkage function it is checked.
IO: IO alarm will trigger the PTZ linkage function it is checked.
PTZ: Click
icon to associate the PTZ cameras with preset points. View preset point at
5.1.4.1 PTZ control.
5.3.5 Exception
This menu allows you to set the type of events that you want the DVR to inform you.
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Event Type: Select the event type from below options:
- No Space on Disk: When an HDD is full.
- Disk Error: If the HDD is not detected properly.
- Video Loss: If a camera is not connected properly.
Switch: Check the box to enable the monitoring of the event.
Buzzer: Set the buzzer duration when the event occurs (Off/10s/20s/40s/60s). To disable buzzer,
select OFF.
Latch Time: This is an optional function. Determine how long the external alarm device to sound
(10s, 20s, 40s, 60s) if your DVR support to connect external alarm device.
Alarm Out: This is an optional function. Click to enable the external alarm device to sound. This
is an optional function.
Show Message: Check the box to display a message on the screen when No Space on Disk,
Disk Error, or Video Loss event happens.
Send Email: Let the DVR to send you an auto-email when an event occurs.
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5.4 Network
This menu allows you to configure network parameters, such as PPPoE, DHCP, and 3G. The
most common types are DHCP. Most probably your network type is DHCP, unless the network is
manually addressed. If you need an authentication user name and password to the Internet, then
choose PPPoE. If you want to use mobile network connection, then choose 3G.
5.4.1 General
If you connect to a router allows to use DHCP, please check the DHCP box. The router will assign
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automatically all the network parameters for your DVR. Unless the network is manually
addressed below parameters:
IP Address: The IP address identifies the DVR in the network. It consists of four groups of
numbers between 0 to 255, separated by periods. For example, “192.168.001.100”.
Subnet Mask: Subnet mask is a network parameter which defines a range of IP addresses that
can be used in a network. If IP address is like a street where you live then subnet mask is like a
neighborhood. The subnet address also consists of four groups of numbers, separated by
periods. For example, “255.255.000.000”.
Gateway: This address allows the DVR to access the Internet. The format of the Gateway
address is the same as the IP Address. For example, “192.168.001.001”.
DNS1/DNS2: DNS1 is the primary DNS server and DNS2 is a backup DNS server. Usually
should be enough just to enter the DNS1 server address.
5.4.1.1 Port Configuration
Web Port: This is the port that you will use to log in remotely to the DVR (e.g. using the Web
Client). If the default port 80 is already taken by other applications, please change it.
Client Port: This is the port that the DVR will use to send information through. If the default port
9000 is already taken by other applications, please change it.
RTSP Port: Default is 554, if the default port 554 is already taken by other applications, please
change it.
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UPNP: If you want to log in remotely to the DVR using Web Client, you need to complete the port
forwarding. Enable this option if your router supports the UPnP. You need to enable UPnP both,
on DVR and router. In this case, you do not need to configure manually port forwarding on your
router. If your router does not support UPnP, make sure the port forwarding is completed
manually
5.4.2 DDNS
This menu allows you to configure DDNS settings. The DDNS provides a static address to
simplify remote connection to your DVR. To use the DDNS, you first need to open an account on
the DDNS service provider’s web page.
DDNS: Check to enable DDNS.
Server: Select the preferred DDNS server (DDNS_3322, DYNDNS, NO_IP, CHANGEIP,
DNSEXIT).
Domain: Enter the domain name you created on the DDNS service provider’s web page. This will
be the address you type in the URL box when you want to connect remotely to the DVR via PC.
Fox example: dvr.no-ip.org.
User/Password: Enter the user name and password you obtained when creating an account on
the DDNS service provider’s web page.
After all parameters are entered, click Test DDNS to test the DDNS settings. If the test result is
“Network is unreachable or DNS is incorrect”, please check whether the network works fine, or
the DDNS information is correct or not.
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5.4.3 Email
This menu allows you to configure email settings. Please complete these settings if you want to
receive the system notifications on your email when an alarm is triggered, HDD becomes full,
HDD is in error state, or Video Loss occurs.
5.4.3.1 Email Configuration
Email: Check to enable.
Encryption: Enable if your email server requires the SSL or TLS verification. If you are not sure,
set to be Auto.
SMTP Port: Enter the SMTP port of your email server.
SMTP Server: Enter the SMTP server address of your email.
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User Name: Enter your email address.
Password: Enter the password of your email.
Receiver 1~3: Enter the email address where you want to receive the event notifications from the
DVR.
Interval: Configure the length of the time interval between the notification emails from the DVR.
To make sure all settings are correct, click Test Email. The system sends an automated email
message to your inbox. If you received the test email, it means the configuration parameters are
correct.
5.4.3.2 Email Schedule
You need to configure the schedule to fully implement the Email notification.
The color codes on email schedule have the following meanings:
Green: Slot for Motion detection.
Yellow: Slot for I/O Alarm (optional).
Red: Slot for Exception (HDD full, HDD error, or Video Loss).
Purple: Slot for PIR (optional).
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5.4.4 FTP
This menu allows you to enable FTP function to view and load captured snapshots from DVR to
your storage device over FTP.
FTP Enable: Click to enable FTP function.
Server IP: Enter your FTP server IP address or domain name.
Port: Enter the FTP port for file exchanges.
Name/ Password: Enter your FTP server user name and password.
Directory Name: Enter the default directory name for the FTP file exchanges.
Test FTP: Click to test the FTP settings.
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5. 5 Device
In this section, you can configure the internal HDD & Cloud storage function.
5. 5.1 Disk
This menu allows you to check & configure the internal HDD(s). You need to format the HDD only
at the first startup and if you replace a new HDD.
Format HDD: Select the HDD you want to format and then click Format HDD. To start
formatting, you need to enter your user name and password and then click OK to confirm to
continue formatting.
Overwrite: Use this option to overwrite the old recordings on the HDD when the HDD is full. For
example, if you choose the option 7 days then only the last 7 days recordings are kept on the
HDD. To prevent overwriting any old recordings, select OFF. If you have disabled this function,
please check the HDD status regularly, to make sure the HDD is not full. Recording will be
stopped if HDD is full.
Record on ESATA: This menu only displayed when your DVR is coming with an e-SATA port on
the rear panel. It will allow to record the video to external e-SATA HDD to enhance your HDD
capacity. If the e-SATA recording function is enabled, e-SATA backup function will be disabled.
If your DVR supports to install multiple HDDs, the edit icon
to edit the HDD as below:
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appears in your system, you can click it
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Disk Type: Read-write, read-only, and redundant.
Read-write mode is the normal status for a HDD to save recording or search recording to play.
To prevent important video data from being overwritten during cyclic recording, the HDD can be
set as Read-only mode. New recording will be not able to save into this read-only HDD. You can
still search recording from this read-only HDD to play.
A Redundant HDD can be used to automatically backup video footage on the recording (readwrite) hard drive. When a redundant HDD is set, the system can be set to record cameras in
parallel to both the recording hard drive and the redundant hard drive in case of hard drive failure.
5.5.1.1 Disk Group
If your DVR supports to install multiple HDDs, you can configure the HDD to be different groups.
HDD groups allow you to balance recordings across multiple hard drives. For example, you can
record channels 1~4 to one hard drive and 5~8 to a second hard drive. This can reduce the
amount of wear on the hard drives and may extend the life of the hard drives.
1. Use the dropdown next to Disk Group Type to select the type of group to configure.
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2. Use the dropdown next to Disk Group to select the specific group within the selected group
type.
3. Click the numbered boxes representing channels to record channels to HDDs in the selected
group.
4. Click Apply to save.
5.5.1.2 S.M.A.R.T
This function can be used to display technical information on the hard drive installed inside your
DVR. You can also perform a test (there are three types available) to evaluate and detect
potential drive errors.
Whole Evaluation not passed, continue to use the disk: If for some reason the hard drive has
developed a fault (such as one or more bad sectors), you can instruct your DVR to continue
saving to the drive.
Self-check Type: There are three types available:
Short: This test verifies major components of the hard drive such as read/write heads, electronics
and internal memory.
Long: This is a longer test that verifies the above as well as performing a surface scan to reveal
problematic areas (if any) and forces bad sector relocation
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Conveyance: This is a very quick test that verifies the mechanical parts of the hard drive are
working.
Note: When performing a test, your DVR will continue to work as normal. If an HDD S.M.A.R.T
error found, the HDD can be continued to use, but there will be a risk to lose recording data. It is
recommended to replace a new HDD.
5.6 System
Change general system information such as date, time and region, edit passwords and
permissions, and more.
5.6.1 General
Device Name: Enter the desired name for your DVR. The name can include both letters and
numbers.
Device ID: Enter the desired ID for your DVR. The device ID is used to identify the DVR, and can
only be composed of numbers. For example, 2pcs DVRs are installed in the same place, the
Device ID is 000000 for one of the DVRs, and 111111 for another DVR. When you want to
operate the DVR with a remote controller, both of the DVR may receive the signal from controller
& act at the same time. If you want to control only the DVR with ID 111111, you can input the
Device ID 111111 in login page with remote controller for further operations.
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Language: Select a language you would like the system menus to be displayed in. Multiple
languages are available.
Video Format: Select the correct video standard for your region.
Menu Timeouts: Click the drop-down menu to select the time your DVR will exit the Main Menu
when idle. You can also disable this by selecting “OFF” (password protection will be temporarily
disabled).
Mode: XVR or DVR. XVR model will allow you to add IP Cameras to the DVR. If you change the
mode from XVR to DVR, all added IP cameras will be deleted.
Show Wizard: Click the checkbox if you would like to display the Startup Wizard each time you
turn on or reboot your DVR.
5.6.1.1 Date and Time
Date & Time
Date: Click the calendar icon to change the date.
Time: Click the dialogue box to change the time.
Date Format: Select the preferred date format.
Time Format: Select the preferred time format.
Time Zone: Select a time zone relevant to your region or city.
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5.6.1.2 NTP Settings
The NTP (Network Time Protocol) function allows your DVR to automatically sync its clock with a
time server. This gives it the ability to constantly have an accurate time setting (your DVR will
periodically sync automatically).
Check to enable the NTP, and select a Server
Address, click Update Now to manually sync
the date & time.
Click Apply to save your settings.
When NTP function is enabled, system will
update the system time at 00:07:50 per day, or
every time when the system is starting up.
5.6.1.3 DST Settings
The DST (Daylight Saving Time) function allows you to select the amount of time that Daylight
Saving has increased by in your particular time zone or region.
Enable DST: If Daylight Saving applies to your time zone or region, check this option to enable.
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Time Offset: Select the amount of time that Daylight Saving has increased by in your time zone.
This refers to the difference in minutes, between Coordinated Universal Time (UTC) and the local
time.
Enable DST: You can select how Daylight Saving starts and ends:
Week: Select the month, a particular day and time when Daylight Saving starts and ends. For
example, 2 a.m. on the first Sunday of a particular month.
Date: Select the start date (click the calendar icon), end date and time when Daylight Saving
starts and ends.
Start Time / End Time: Set the start time and end time for Daylight Saving.
5.6.2 Output Configuration
This menu allows you to configure video output parameters.
Video Output: To choose the output options:
LIVE-OUT is used to configure the main output parameters.
SPOT-OUT is an optional option to config the VGA spot output parameters.
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5.6.2.1 LIVE-OUT
Choose LIVE-OUT from the Video Output drop-down menu.
SEQ Mode: Select how many video channels you would like to display when your DVR is in
sequence mode.
SEQ Dwell Time: Enter in seconds the maximum length of time you would like to display a video
channel in sequence mode before displaying the next video channel (300 seconds is the
maximum).
Output Resolution: Select a display resolution that is suitable for your TV. 1920 x 1080 will suit
most TVs. If your DVR supports 4K output resolution, you can select either 2K (2560 x 1440) or
4K (3840 x 2160) to take advantage of the higher resolution that your 4K TV provides.
Scale and Offset: The DVR supports to adjust the size & position of the display screen to match
your monitor or TV. Click Setup button to adjust.
Scale: To adjust the size of the displayed
screen by scale.
X Offset: To move the displayed screen to left
or right.
Y Offset: To move the displayed screen to up
or down.
Click once or long press the left button of your mouse on the arrow to adjust the size and
position, or you can scroll the wheel of the mouse to adjust. Click the right button of your mouse
to exit, and click Apply to save your modifications.
Cursor Hidden Delay: Click the drop-down menu to select the time your DVR will hide the
mouse cursor when idle. You can also disable this by selecting “OFF” (password protection will be
temporarily disabled).
Cursor Acceleration: To adjust the speed to move the mouse cursor.
Transparency: Click and hold the slider left or right to change how transparent the Menu Bar and
Main Menu will appear on-screen. Adjust accordingly.
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5.6.3 Multi-user
This menu allows you to configure the user name, password and user permission.
The system supports the following account types:
• ADMIN — System Administrator: The administrator has full control of the system, and
can change both administrator and user passwords and enable/disable password
protection.
• USER — Normal User: Users only have access to live viewing, search, playback, and
other functions. You may set up multiple user accounts with varying levels of access to
the system.
5.6.3.1 Changing Password
To change the password for the administrator or user accounts, click the User Edit icon
. The
password has to be a minimum of 8 characters and can contain a mixture of numbers and letters.
Enter your new password again to confirm, and then click Save to save your new password. You
will be required to input your old password to authenticate.
Password Enable: It’s strongly recommended to enable the password to protect your privacy. If
you want to disable the password protection, please ensure your DVR is placed in a secure
place.
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5.6.3.2 Add New Users
1.
Select one of the user accounts that is currently disabled, click the User Edit icon
2.
3.
4.
5.
6.
7.
Select Enable from the drop-down next to User Enable.
Click the field next to User Name to change the user name for the account.
Select Enable from the drop-down next to Password Enable.
Click the field next to Password to enter the desired password.
Click the field next to Confirm to reenter the password.
Click Save. You will be required to input your Admin password to authenticate.
.
5.6.3.3 Setting User Permissions
The administrator account is the only account that has full control of all system functions. You can
enable or disable access to certain menus and functions of each user account.
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1. Click the edit icon
under Permission tab.
2. Check the boxes next to any system menus or capabilities you would like the user to
access. Click All to check all boxes. Click Clear to check none of the boxes.
3. Click Save to save your modifications.
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5.6.4 Maintenance
In this section, you will be able to search & view the system log, load default settings, upgrade
the system, export & import system parameters and manager system auto reboot.
5.6.4.1 Log
The system log shows you important system events, such as motion alarms and system
warnings. You can easily create a backup file of the system log for a set time period to a USB
flash drive.
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Log Searching and Backing Up:
1. Click the field next to Start Date & Start Time to choose the starting date & time for your
search from the on-screen calendar.
2. Click the field next to End Date & End Time to choose the end date & time for your search
from the on-screen calendar.
3. Select the type of events you would like to search for from the dropdown next to Log Type, or
select All to see the entire system log for the selected time period.
4. Click Search.
5. Browse system log events from your search period:
o Video events can be played back instantly by clicking in the Playback column. Right-click to
return to your search results.
o Use the
/
buttons in the bottom-right corner of the menu to move between pages
of system log events.
6. Click Backup to create a backup of the system log for your search period. Please make sure
your flash derive has been connected to the DVR’s USB port.
7. The backup drive menu appears. Navigate to the folder you want the backup file to be saved
in, then click OK to begin.
5.6.4.2 Load Default
Reset the DVR settings to its out-of-box state. You can choose to reset all settings at once, or just
settings on specific menus. Restoring default settings will not delete recordings and snapshots
saved to the hard drive.
Check the items you want restore, or check Select All to choose all items. Click Apply to load
default settings of your chosen items.
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5.6.4.3 Upgrade
1. Copy the firmware file (.sw file) to your USB drive, and insert the USB flash drive into the
DVR’s USB port.
2. Click Select File button to choose the firmware file in your USB flash drive, then Click OK.
3. Click Upgrade button to start system upgrade. The system upgrade will last around 5-10
minutes, please do NOT power off the DVR or remove the USB from DVR during firmware
upgrade.
5.6.4.4 Parameter Management
You can export the main menu settings you have configured to a USB flash drive, or import
an exported setting file from USB flash drive to the DVR.
Save Settings: Click to save the DVR current system settings to the USB device. You will be
required to input the Admin password to authenticate.
Load Settings: Once you have created a system settings export, you can import the settings on
another DVR. Click Load Settings button to navigate to the system settings file you want to
import from your USB flash driver. You will be required to input the Admin password to
authenticate.
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5.6.4.4 Auto Reboot
This menu allows the system to auto reboot the DVR regularly. It is recommended to leave this
function enabled, as it maintains the operational integrity of your DVR.
Auto Reboot: Check to enable.
Time: You can set the DVR to reboot by day, week or month.
5.6.6 System Information
This menu allows you to view the system information, channel information, record information &
network status.
5.6.6.1 Information
View system information such as device ID, device model name, IP address, MAC address,
firmware version and more.
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If your DVR supports P2P function, you will find the P2P ID & P2P QR code in the information
page. You can scan this QR cord with mobile app to remote view the DVR.
5.6.6.2 Channel Information
View channel information for each connected camera such as alias, mainstream and substream
recording specifications, motion detection status & privacy zone.
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5.6.6.3 Record Information
View recording information for each connected camera such as bitrate, stream type,
recording resolution and frame rate (FPS).
5.6.6.4 Network State
View network information.
Total Band Width: It shows the DVR’s total input band width for IP cameras.
Used Band Width: It shows the used band width of IP cameras.
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Chapter 6 Search, Playback & Backup
The Search function gives you the ability to search for and play previously recorded videos as
well as snapshots that are stored on your DVR’s hard drive. You have the choice of playing video
that matches your recording schedule, manual recordings or motion events only. The Backup
function gives you the ability to save important events (both video and snapshots) to a USB flash
drive.
6.1 Using Search Function
Click
Search button in the Start Menu to enter search section.
1
2
7
3
4
5
6
1. Search Options: the system provides various search & playback methods: General, Events,
Sub-periods, Smart & Pictures
2. Search Date: search by a date to play back.
3. Search Type: the system provides different search types to narrow your search.
4. Channel Selection: to choose the channels you want to search & play.
5. Video Playback Controls: to control the video playback.
Enlarge the video playback to full screen
Rewind, x2, x4, x8 and x16
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Slow Play, 1/2, 1/4 and 1/8, 1/16 speed
Play
Pause
Play frame by frame. Click once to play a frame of the video
Stop
Fast Forward, x2, x4, x8 and x16
Digital Zoom: Click to zoom in then click-and-drag on a camera image during playback to
zoom in on the selected area. Right-click to return to regular playback.
Video Clip. Quickly save a section of video to a USB flash drive. View more on 6.1.1.1
Video Clip Backup
Save Video Clip.
Volume Control: scroll the slider bar to increase or decrease volume.
Snapshots: to capture a snapshot image to your USB flash drive. If the video playback is
in split-screen view, move the mouse cursor to the channel you want to capture, and then
click the
6.
icon to save the snapshot.
Timeline: Continuous recordings are shown with colored bars to represent different types of
recording (legend shown in the bottom-right corner of the display). Use the timeframe options
(
) to view a smaller or larger time period.
Different types of recording shown in different colors:
Continuous Recording in Green color;
Motion Recording in Yellow color;
I/O Recording in Red color;
Motion & I/O Recording in Orange color;
Intelligent Recording in Blue color;
PIR Recording in Purple color;
7. Playback Status: display the video play status.
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6.1.1 Search & Play Video in General
This menu gives an option to search & play recording for a selected date.
1.
2.
3.
4.
5.
6.
Select a date to search for video recording from the calendar.
Choose a search type.
Check channels you would like to search, or check Channel to search all connected channels.
The search result will display on the timeline from 00:00 to 24:00.
Click
button to start playback.
Control the playback with buttons on Video Playback Controls.
7. Use the timeframe options (
) to view a smaller or larger time period.
8. If you want to quickly save a section of video during playing back to a USB flash drive, use the
Video Clip backup function.
6.1.1.1 Video Clip Backup
1.
2.
3.
4.
5.
Insert your USB flash drive to the DVR.
Start a video recording playback.
Click
icon.
Check the channel(s) you want to make a video clip backup.
Move the mouse cursor to the timeline where you want to start the video clip.
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6. Press and hold the left button of your mouse, and drag the drag the cursor to the timeline
where you want to end the video clip.
7. The
icon has been changed to
icon, click
to save the video clip.
8. Select a file type for your backup files, click Save button to save the video clips. Please make
sure your USB driver has enough space to save the video clips.
9. The backup drive menu appears. Navigate to the folder you want the backup files to save in.
10. Click OK to begin. The progress bar at the bottom of the window shows you the progress of
the backup.
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6.1.2 Event Search, Playback & Backup
Event search lets you view a list of video recordings with the channel, start and end time, and
recording type conveniently summarized. You can also quickly back up events to a USB flash
drive.
1
2
5
3
4
6
8
9
11
10
7
To search, play & back up for events:
1. Choose the date & time you want to search.
2. Check the recording types you want to search, or check Search Type to choose all.
3. Choose the channels you want to search, or check Channel to choose all channels.
4. Click
icon to start search.
5. Events fitting your search criteria are displayed in list form. You can double click the left button
of your mouse upon one of the events to play the video immediately.
6. Click
icons in the bottom-right corner of the menu to browse between pages
of events, or input the page you want to browse.
7. You can switch the view of list form in by clicking below icons which is show at the right bottom
corner of the screen:
Thumbnails view. You can view the snapshots of the events.
List view. The events will be displayed in list.
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Detailed view. You can view the details of the events.
In the detailed view mode, you can lock the video events to keep events from being
overwritten in the hard drive. Click the
icon to lock or click
to unlock the events.
8. When you click the left button of your mouse upon one of the event, system will show the
event information on the left bottom corner of the screen.
9. Check the box next the number of the event to select files, or check the box next Select to
select all events in the page.
10. The number of selected files, total size information will be displayed at the right bottom of the
screen.
11. After selecting file, you can click
icon to save the video to USB flash drive. Or click
icon into event playback control window to play the video.
6.1.2.1 Event Playback Control
1
2
3
5
4
1. Event List, you can select the events here.
2. Click
icon to save your selected event videos to USB flash drive. Click
icon to play
video.
3. Control the playback with buttons on Video Playback Controls. You can click
icon or
click right button of your mouse to exit the playback and return to event search window.
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4. The event you are playing now will be displayed on the timeline.
5. Use the timeframe options (
) to view a smaller or larger time period.
6.1.3 Sub-periods Playback
Sub-periods playback allows you to play multiple normal recordings and motion events
simultaneously from a single channel. With normal and event recordings, the video is divided
evenly depending on the split-screen mode that has been selected. For example, if the video is
an hour long and you have selected Split-screens x 4, each split-screen will play for 15 minutes.
1
2
3
6
4
8
5
7
To search & play video in sub-periods:
1. Choose the date & time you want to search.
2. Choose the split-screens you want the videos to be played in.
3. Check the recording types you want to search, or check Search Type to choose all.
4. Choose the channels you want to search. Please note that this function only supports to
search & play one channel at a time.
5. Click the play button
to start playing. Control the playback with buttons on Video
Playback Controls.
6. Videos are being played in split-screens.
7. Click the left button of your mouse upon a particular split-screen, the time period of the video
split-screen will be displayed on the timeline. The color bar on the top of the timeline indicates
the time span of the video split-screen you have clicked. The color bar on the bottom of the
timeline indicates the time span for the whole videos you have searched.
8. Use the timeframe options (
) to view a smaller or larger time period.
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6.1.4 Smart Search & Playback
Smart mode allows you to easily search & play the motion events in one or more specific areas of
the channel.
1
2
3
5
7
4
6
To start a smart search & playback:
1. Choose the date & time you want to search.
2. Check the recording types you want to search, or check Search Type to choose all.
3. Choose the channel you want to search, the motion recording in the selected channel will be
searched automatically. Please note that this function only supports to search & play one
channel at a time.
4. Click the play button
on the to start playing. Control the playback with buttons on Video
Playback Controls.
5. Videos are being played in the screen.
6. The color bar on the top of the timeline indicates the time span of the motion recordings you
have searched. The color bar on the bottom of the timeline indicates the complete time span
for the whole recordings you have specified.
7. Use the timeframe options (
) to view a smaller or larger time period.
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6.1.4.1 Smart Search Area
The smart search function searches the motion recordings in the whole area of channel by
default. You can specify one or more particular areas to narrow your search.
Click this icon
on Video Playback Controls, the camera will be shown in full screen and the
Smart controls bar will be visible.
You can click and hold the edge of the controls bar to reposition it.
Smart Controls Bar
Click this to define a full screen detection area
Click this to delete all areas created.
Click this to search and play video based on the areas defined.
Click this to return to the playback interface.
To define one or more specific areas, please do the following:
1. Click and drag to select the area that you want to define. Multiple areas can be defined. You
can also use the same action to remove sections of the defined area or to delete it entirely.
When finished, click the search button to play video based on the areas defined.
2. You’ll be returned back to the playback interface. Segments matching your search criteria will
be shown on the timeline in blue color.
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6.1.5 Picture Search & View
This function can be used to search, play and copy snapshots to a USB flash drive.
1
2
5
3
4
8
6
9
11
10
7
To search, play & back up pictures:
1. Choose the date & time you want to search.
2. Check the picture capture types you want to search, or check Search Type to choose all.
3. Choose the channels you want to search, or check Channel to choose all channels.
4. Click
button to start search.
5. Pictures fitting your search criteria are displayed in list form. You can double click one of the
pictures to get a larger view.
6. Click
icons in the bottom-right corner of the menu to browse between pages
of pictures, or input the page you want to browse.
7. You can switch the view of list form in by clicking below icons which is show at the right bottom
corner of the screen:
Thumbnails view. You can view the snapshots of the events.
List view. The events will be displayed in list.
Detailed view. You can view the details of the events.
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8. When you click the left button of your mouse upon one of the pictures, system will show the
picture information on the left bottom corner of the screen.
9. Check the box next the number of the event to select files, or check the box next Select to
select all pictures in the page.
10. The number of selected files, total size information will be displayed at the right bottom of the
screen.
11. After selecting file, you can click
button to save the pictures to USB flash drive. Or click
button to go into picture preview control window.
6.1.5.1 Picture Preview Control
1
2
3
1. Picture List, you can select the pictures here.
2. Click
button to save your selected pictures to a USB flash drive. Click
button to view
the pictures in slideshow.
3. Press
button to exit preview control window and go back to picture search window.
Press
button to pause, press
to resume slideshow.
Press
button to display previous snapshot or group of snapshots, press
to display the
next snapshot or group of snapshots.
Click
button to view a single snapshot at a time, click
a time, press
buttons to view nine snapshots at a time.
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button to view four snapshots at
USER MANUAL
Chapter 7 Remote Access via Web Client
Use the Web Client to remotely access your DVR at any time via a PC. Before you access the
Web Client, you need to ensure that the internet settings of the DVR are configured properly.
7.1 Basic System Environment Requirements
The minimum requirements for hardware and OS required to run Web Client are given as below.
Item
Minimum
Recommended
CPU
Intel® Core™ i5 CPU
Intel® Core™ i5 CPU or higher
RAM
4G or more
8G or more
Hard Drive
500G or more
1000G or more
Display RAM
2G or more
4G or more
Display Resolution
1280*1024
1920*1080
OS
Windows 7 or above
Mac OS X® 10.9 or above
DirectX
DirectX 11
Direct3D
Acceleration Function
Ethernet Adapter
10/100/1000M Ethernet Adapter
IE
Microsoft Internet Explorer (Ver. 11,10,9,8). It doesn’t support Edge.
Mozilla Firefox
V51 or below. It doesn’t support V52 or above version.
Google Chrome
V44 or below. It doesn’t support V45 or above version.
Mac Safari
5.1 or above
7.2 Web Plugin Download and Installation
To access the Web Client, do the following:
For IE/Chrome/Firefox:
1. Launch the explorer on your PC and enter the DVR IP address or DDNS domain name (Host
Name) you have set on DVR in the URL box.
2. For the first time you run the web client, system will require to install the web client plugin. Click
download to download the plugin and install to your computer.
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3. After installing the plug-in, close & launch again your browser and repeat step 1 to open the
login page. Input your user name and password to login the web client.
Note: If you use Google Chrome, please use Version V41 or below. If you use V42 to V44, you
need to enable NPAPI plugins. Please enter chrome://flags/#enable-npapi on URL bar to find and
enable NPAPI. It doesn’t support V45 or above so far.
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For Mac Safari:
1. Launch the Safari in your Mac, and enter the DVR IP address or DDNS domain name (Host
Name) you have set on DVR in the URL box.
2. Download the plug-in "SurveillanceClient.dmg", locate the downloaded file and double click it.
3. Click on "Continue" --> "Install". Enter user name and password for Mac computer,
Click on "Install Software" --> "Close" to finish installation.
2
1
3
4
4. Close Safari and open again to repeat step 1 to open the Web Client login page.
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7.3 Web Client Manager
The web client supports to fully control the DVR with administrator account. Please make sure to
protect your user name & password for preventing illegal login.
7.3.1 Live Interface
This is the first screen that opens after you have logged in to the Web Client. Here you can open
or close live preview, record video to local computer manually, take snapshots of the screens,
PTZ control, color adjustment, etc.
1- Channel List: Open the channel list for quick camera function
Click
button to display the Channel List.
Click
button to hide the Channel List.
Turn the Live video stream on/off. The button is in blue color if the live video stream is
on.
Manual Recording buttons. Click to start manually recording live stream video. Click
again to stop recording. Manual recordings are saved to your computer. While in
recording, the button is in blue color.
Manual snapshot button. Click to save a snapshot of the current live display to your
computer.
Bitrate button. Set camera to use mainstream, substream or mobile stream video
settings. Mobile stream is available for IP channels only.
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2- Live Video Stream Options:
Mainstream: View all live videos using high-quality mainstream video settings.
Substream: View all live videos using middle-quality substream video settings.
Mobile Stream: View all live video using lower-quality mobile stream video settings to
conserve bandwidth. Available for IP channels only.
3- Main Menus:
Live: View live video from cameras.
Playback: View recorded video which is saved in DVR’s HDD.
Remote Setting: Access functions of the DVR setting menus.
Local Settings: Set download locations for recordings and snapshots taken using Web
Client, and choose file type for video files.
4- Information: Hover over to see system details.
5- Exit.
6- Color Controls. Click to display or hide the color controls.
7- PTZ Controls: Click to display or hide the PTZ controls for using PTZ cameras.
8- PTZ Controls
Directional Arrows: Click to move the PTZ camera
Automatic line scan.
PTZ Speed: Click to set the speed of the PTZ camera’s movement.
Zoom: Click –/+ to zoom in or out.
Focus: Click –/+ to adjust focus.
Iris: Click –/+ to adjust iris.
Preset Point: Add, remove, or go to preset point.
Cruise: Start/stop PTZ cruise
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9- Live View Control Buttons:
Open the images on Live window.
Close all the Live channels
Original Proportions: Shows live video at the original proportions
Stretch: Stretch live video to fit the full area for each channel on screen.
To enlarge the web client to full screen.
Manual Recording: Click to start manually recording for all displayed channels. Click
again to stop recording. Manual recordings are saved to your computer.
Snapshot: Click to save snapshots of all current displayed channels to your computer.
Digital Zoom: Click upon on a live image, then click-and-drag over an area of the live
image to enlarge. Right-click to return to the normal display.
Volume Control.
Volume is mute.
10- Navigation: Shows current page number for the channels shown on screen. Use the arrow
keys to switch between pages.
11- Page View: Click to select how many channels appear on screen at a time.
7.3.2 Playback
You can search & play recording videos stored in the HDD inside the DVR, and download the
videos to your computer.
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To search recordings:
1. Click Playback in the top-right corner of the window.
2. Select a day on the calendar to search for recordings from. Days with recordings appear with
a red underline.
3. Select the recording type to search for from the dropdown next to Type, or select All to
search for all recordings.
4. To choose the video stream you want to search & play. If you want to play Substream
recordings, please make sure you had set the DVR to record with Dualstream at 5.2.2.1
Record.
5. Check the channels you would like to search for recordings from. Check Synchronous
playback to play all channels at once.
6. Click Search.
7. Recordings that fit your search will be displayed in the timeline. Click a section of video
where you would like to begin playback and click the
play button.
7.3.2.1 Playback Control Buttons
Play the recordings
Pause
Stop
Go Forward One Frame: Move frame-by-frame through playback. Only available when the
Synchronous playback option is not checked.
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Click upon one of the channels which is being played and then click record button to record
current video to your computer. Click again to stop recording.
Click upon one of the channels which is being played and then click capture button to take a
snapshot and save to your computer.
Opens the Download menu, which allows you to download several video recordings at once.
Choose the files you want to download, press Start Download button to begin, you will see the
download status. Press Stop Download button to stop.
Playback Speed. Click to choose the playing speed.
Play All Channels: Click to play all channels you have chosen to searched. Only available
when the Synchronous playback option is not checked.
Stop All Channels: Click to stop playing all channels. Only available when the
Synchronous playback option is not checked.
Digital Zoom: Click upon on a playing video, then click-and-drag over an area of the video to
enlarge. Right-click to return to the normal display.
Original Proportions: Shows the playing video at the original proportions
Stretch: Stretch the playing video to fit the full area for each channel on screen.
To enlarge the web client to full screen.
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7.3.3 Remote Setting
Here you can remotely configure the settings of the DVR. Please see “Chapter 5 DVR System
Setup” for more details on the DVR settings..
7.3.4 Local Setting
Set download locations for recordings and snapshots taken using Web Client, and choose file
type for video files.
Record Path: Click
to browse for and select the folder where you would like the manual
video recordings to be saved on your computer.
Download Path: Click
to browse for and select the folder where you would like to save the
download video recordings to your computer.
Snapshot Path: Click
to browse for and select the folder where you would like the manual
capture snapshots to be saved on your computer.
File Type: Choose your preferred file type for manual recordings.
Save: Click to save the modifications.
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Chapter 10 Appendix
10.1 Troubleshooting
1.
Q: What can I do if the system does not detect the HDD?
A: Check if the power supply system is properly connected and data cord and power cables
are securely connected, and if something wrong with the HDD interface. Or you may check if
your HDD is supported by referring to the specifications or descriptions.
2. Q: I have changed the password but forget the new password, how can I access the system?
A: If you forget system password, please consult with our technical personnel. We strongly
suggest user to set password easy to be remembered and relatively safe. If you have safety
requirement, please do not set very simply password, such as 000000.
3. Q: We see abnormal video signal or even no video signal by connecting the DVR and
camera together. Power supply for both devices is OK. What is wrong?
A: Check network cable at DVR side to see if the cable is firmly connected and if it is worn
out and needs to be replaced, or to check if NTSC or PAL is selected consistently.
4. Q: How to prevent DVR from being influenced by heat?
A: The DVR needs to dissipate heat while it is running. Please place the DVR in a place with
good air circulation and away from heat sources to ensure stability and life of the DVR.
5. Q: The remote controller of DVR doesn’t work while the monitor screen is OK and panel keys
are functional. Why?
A: Operate again by aiming the remote controller at the IR receiver on front panel. If it still
doesn’t work, please check if the batteries in the remote controller are dying. If not, check if
the remote controller is broken.
6. Q: I want to take out HDD from my PC and install it in DVR. Can it work?
A: All HDDs supported by the system can be used. But remember, once DVR runs, the data
on your HDD will be lost.
7. Q: Can I playback while recording?
A: Yes. The system supports the function of playing while recording.
8. Q: Can I clear some records on HDD of DVR?
A: In consideration of the file security, you may not clear part of records. If you want to
remove all the records, you can format HDD.
9. Q: Why can’t I log in DVR client?
A: Please check if the network connection settings are correct and RJ-45 port is with good
contact. And check if your account and password are correctly input.
10. Q: Why can’t I find any records during playback?
A: Please check if the data line connection for HDD is OK and system time is properly
adjusted. Try a few times and restart. If it still doesn’t work, check if the HDD is broken.
11. Q: Why DVR cannot control PTZ?
A: Please check if:
a) PTZ in the front side is malfunctioned.
b) Setting, connection and installation of PTZ decoder are not correct.
c) PTZ setting of DVR is not correct.
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USER MANUAL
12.
13.
14.
15.
d) Protocol of PTZ decoder does not match that of DVR.
e) Address of PTZ decoder does not match that of DVR.
f) If many decoders are connected, the farthest side of AB line of PTZ decoder should
be added 120Ω resistance to realize reflection suppression and impedance matching.
Otherwise, PTZ control will be unstable.
Q: Why doesn’t dynamic detection work?
A: Please check if the motion detection time and motion detection regional setting are
correct and if the sensitivity is set too low.
Q: Why doesn’t alarm work?
A: Please check if the alarm setting, alarm connection and alarm input signals are correct.
Q: Why does buzzer keep alarming?
A: Please check the alarm setting, check if motion detection function is enabled and object
motion is detected all the time and if I/O alarm is set as Always Off. Besides, refer to
corresponding HDD alarm setting.
Q: Why can’t I stop recording by pressing “STOP” button or click “Stop Recording” in
context menu?
A: Pressing Stop or Stop Recording can only stop manual record. If you want to stop
Scheduled recording in certain time quantum, please change the setting to No Record. To
stop Startup recording, please change record mode to scheduled recording or manual
recording. Then you may stop recording by the prescribed methods. And another way of
stopping recording is to set channel as off status in record setting.
10.2 Usage Maintenance
1. To shut down DVR, please firstly shut down the system and then turn off the power. Do not
turn off the power directly or HDD data will be lost or damaged.
2. Please keep DVR away from heat sources or places.
3. Clean the internal dust regularly. Make sure the good ventilation of DVR so as to ensure the
good heat dissipation.
4. Please do not hot plugging audio and video cables, or cables connected to ports like RS-232
or RS-485. Otherwise the ports will be damaged.
5. Please check the HDD cable and data cable regularly to see if they are ageing.
6. Please prevent the audio and video signals of DVR from being intervened by other electronic
devices, and prevent the HDD from being damaged by static electricity and induced voltage.
If the network cable is frequently plugged, it is suggested to replace connecting line regularly,
or the input signal may be unstable.
7. This is a class A product. It maybe bring wireless interference in life. Under this situation, it
need user to make measures.
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10.3 Accessories (For reference only)
Remote Controller
USB mouse
Power Adapter
CD
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Warranty Card
USER MANUAL
The material in this document is the intellectual property of our
department .
No p art of this manual may be rep roduced , copied, translated,
transmitted, or pub lished in any form or by any means without our
department prior written permission.
Our products are under continual improvement and we reserve the rig ht to
make changes without noti ce. But no guarantee is given as to the correctness
of its contents.
We d o not und ertake any responsib ility for the harms cause by using our
prod uct.
The mod el of the prod ucts in the user's manual only for recognition, but
these names also perhaps are belong to other comp any's registered
trademark or the copyright.
The product picture may differ from the actual product, only for your
reference. The accessories will probably be different according to the
different sel ling areas. For details of accessories, p lease refer to your local
distributor.
Copyright reserved
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