Electric Griddle

Owner’s Manual

Models

TMGE24, TMGE36, TMGE48

This manual includes material related to installation, use , cleaning, and care. Exploded view[s], as well as any available parts list[s] and wiring diagram[s] pertaining to the unit[s] covered by this manual are also included.

This manual must be read and understood by all persons using or installing this appliance. Contact your Star dealer if you have any questions concerning installation, use, or maintenance of this equipment.

DO NOT DISCARD THIS MANUAL.

TMGE36

2M-Z12971 • Rev. B • 06.201

9

LIMITED EQUIPMENT WARRANTY

Star Manufacturing [as well as its subsidiaries,

Toastmaster and Holman] warranties new products to be free from defects in material and/or workmanship for a period of one [1] year from the date of original installation, except as noted below. Defects that occur as a result of normal use, within the time period and limitations defined in this warranty, will at Star’s discretion have the parts replaced or repaired by Star or a Star-authorized service agency.

THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS.

Repairs performed under this warranty are to be performed by a Star authorized service agency. Star will not be responsible for charges incurred or service performed by non-authorized repair agencies. In all cases, the nearest Star-authorized service agency must be used. Star will be responsible for normal labor charges incurred in the repair or replacement of a warrantied product within 50 miles (80.5 km) of an authorized service agency. Time and expense charges for anything beyond that distance will be the responsibility of the owner. All labor will need to be performed during regular service hours. Any overtime premium will be charged to the owner. For all shipments outside the U.S.A. and

Canada, please see the International Warranty for specific details. It is the responsibility of the owner to inspect and report any shipping damage claims, hidden or otherwise, promptly following delivery. No mileage or travel charges will be honored on any equipment that is deemed portable. In general, equipment with a cord and plug weighing less than 50 lb. (22.7 kg) is considered portable and should be taken or shipped to the closest authorized service agency, transportation prepaid.

PORTABLE EQUIPMENT EXAMPLES

• 514LL fryer

• 15MC and 18MCP hot food merchandisers

• QCS1, QCS2, and RCS2 toasters

• 16PD-A pretzel merchandisers

• Condiment dispensers except HPD- and SPD-series models

• All pop-up toasters

• All pastry display cabinets

• All heat lamps

• J4R popcorn machine

• 12NCPW and 15NCPW nacho merchandisers

• Nacho cheese warmers except 11WLA-series models

• Specialty food warmers except 130R, 11RW, and 11WSA models

• All butter dispensers

• All nacho chip merchandisers

• All accessories

WARRANTY EXCLUSIONS

THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY.

• Any product which has not been used, cleaned, maintained, or installed in accordance with the directions published in the appropriate installation sheet and/ or owner’s manual as well as national and local codes, including incorrect gas, electrical, or water connection. Star is not liable for any unit which has been mishandled, abused, misapplied, subjected to chlorides, harsh chemicals, or caustic cleaners, damaged from exposure to hard water, modified by unauthorized personnel, damaged by flood, fire, or other acts of nature

[or God], or which have an altered or missing serial number.

• Installation, labor, and job checkouts, calibration of heat controls, air and gas burner/bypass/pilot adjustments, gas or electrical system checks, voltage and phase conversions, cleaning of equipment, or seasoning of griddle surface.

• Replacement of fuses or resetting of circuit breakers, safety controls, or reset buttons.

• Replacement of broken or damaged glass components, quartz heating elements, and light bulbs.

• Labor charges for all removable parts in gas charbroilers and hotplates, including but not limited to burners, grates, and radiants.

• Any labor charges incurred by delays, waiting time, or operating restrictions that hinder a service technician’s ability to perform service.

• Replacement of items subject to normal wear or items that can easily be replaced during a daily cleaning routine, such as but not limited to knobs, bulbs, fuses, quartz heating elements, baskets, racks, and grease drawers.

• Components that should be replaced when damaged or worn, but have been field-repaired instead [eg. fieldwelded fry pots]

• Any loss of business or profits.

PRODUCTS PARTS LABOR

2 years 2 years

CONTACT

Should you require any assistance regarding the operation or maintenance of any Star equipment; write, phone, fax or email our service department. In all correspondence mention the model number and serial number of your unit, as well as the voltage or type of gas you are using.

Business hours are 8:00 a.m. to 4:30 p.m. Central

Standard Time (CST)

Telephone: (800)-264-7827

Fax: (314)-781-2714

Email: [email protected]

www.star-mfg.com

Star-Ultra Max® fryers, griddles, charbroilers, and hotplates

Star-Max® fryers, griddles, charbroilers, and hotplates

Jetstar® popcorn poppers

Staltek™ roller grill coatings

Cast iron grates, burners; and burner shields

Star, Toastmaster, or Holman parts sold to repair equipment

Service First

2 years 2 years

2 years 2 years

5 years

180 days

90 days

1 year

The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.

2M-Z21647 ∙ Rev. E ∙ 01.2019

TABLE OF CONTENTS

Warranty

General Information and Installation

Phase Diagram

Daily Operation

Cleaning

Specifications

Exploded Views

Parts List i

1–2

3

4

4

5

6–7

8-9

iii

NOTES

SAFETY SYMBOLS

These symbols are intended to alert the user to the presence of important operating and maintenance instructions in the manual accompanying the appliance.

THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL

This unit has been tested for proper operation before leaving our plant to ensure delivery of your unit in perfect condition. However, there are instances in which the unit may be damaged in transit. In the event you discover any type of damage to your product upon receipt, you must immediately contact the transportation company who delivered the item to you and initiate your claim with that company.

If this procedure is not followed, it may aff ect the warranty status of the unit. If damage or loss is not apparent until after equipment is unpacked, a request for inspection of concealed damage must be made with carrier within 15 days. Please record the model number, serial number, voltage, and purchase date in the area below at the time of receipt..

Model Number

Serial Number

Voltage

Purchase Date

MAINTENANCE AND REPAIRS

Contact your local authorized service agent for service or required maintenance. Please have the information in the above fi e lds ready when you call to ensure a faster service.

Using any part other than genuine Toasmaster factory supplied parts relieves the manufacturer of all liability. Due to periodic changes in designs, methods, procedures, policies, and regulations, the specifi c ations contained in this document are subject to change without notice. Toastmaster reserves the right to change product specifi c ations and design without notice. Such revisions do not entitle the buyer to corresponding changes, improvements, additions or replacements for previously purchased equipment. While Toastmaster exercises good faith eff orts to provide information that is accurate, we are not responsible for errors or omissions in information provided or conclusions reached as a result of using the specifi c ations. By using the information provided, the user assumes all risks in connection with such use.

PLEASE REFER TO THE WARRANTY PAGE FOR SPECIFIC WARRANTY INFORMATION.

AUTHORIZED SERVICE AGENT LISTING

Reference the listing provided with the unit or for an updated listing go to the website or call customer service to fi n d an agent.

Business hours: 8:00 a.m. to 4:30 p.m. Central Standard Time

Telephone: 800 264 7827

Fax: 314-781-2714

Email: [email protected]

Website: www.

star-mfg .com

Please visit www.starwebconnect.com/manuals.aspx for digital versions of any documents associated with this unit.

1

2

GENERAL SAFETY INFORMATION

This equipment is designed and sold for commercial use only, and is intended for use by personnel trained and experienced in its operation. This is not sold for consumer use in and around the home nor for use directly by the general public in food service locations.

Before using your new equipment, read and understand all the instructions and labels associated with the unit prior to putting it into operation. Make sure all people associated with its use understand the units operation and safety before they use the unit.

GENERAL INSTALLATION INFORMATION

The unit is shipped fully assembled and ready to plug into a standard outlet specified for its voltage and amp draw. If improper electrical supply can be determined through troubleshooting, contact a qualified electrician prior to using the unit. Removal or replacement of the power cord or plug will void the warranty. Should you require assistance, contact your local authorized service agent for any service or required maintenance.

LEVELING THE UNIT

This griddle is supplied with (4) feet which must be screwed into the legs attached to the body. Level unit by adjusting the (4) feet which have an adjustment of 1-3/4" (43.75mm) for accurate and perfect lineup with other units. After the griddle is in its final position, adjust the legs to create 1/8 inch slant from back to front on the griddle plate. This will allow grease to run into the grease gutter and provide the proper combustion air for the burners.

Before using the unit for the first time, ensure to clean the unit properly. Refer to the Cleaning Procedure document for cleaning instructions.

ELECTRICAL CONNECTION

For your protection we recommend that a qualified electrician work on connecting this griddle.

He should be familiar with electrical installations and all electric codes. Proper connections and power supply are essential for efficient performance. The external wiring should be in conduit or an approved type of flexible cable suitable for operation at the temperature indicated on the wiring diagram for your unit, and of a proper size to carry the load. The supply circuit should be properly fused and equipped with a means of disconnecting, as required by local electrical code.

The body of the griddle should be grounded.

Before making any electrical connection to this unit, check that the power supply is adequate for the voltage, amperage, and requirements stated on the nameplate. This unit will be shipped ready to hard wire. Make certain to disconnect the unit from the power source before installing or removing any parts.

Be absolutely sure that the ground connection for the receptacle is properly wired. Do not connect equipment to power without proper ground connections. Improper grounding may result in personal injury or fatality.

WIRING

Models may be wired for operation in the field for either 1-phase or 3-phase power supplies by making line connections at the junction box located at the rear of the unit as described on the phase diagram.

TMGE36 and TMGE48 models are recommended to be wired for 3-phase operation. TMGE48 models are supplied with two junction boxes and can be wire to two (2) 8 kW lines or a single 16 kW line.

CONNECT/PLUG UNIT INTO DEDICATED AC LINE WITH APPROPRIATE AMPERAGE/VOLTAGE AS

SPECIFIED ON THE NAMEPLATE OF THE UNIT.

DO NOT IMMERSE OR LET THE UNIT STAND IN WATER.

DO NOT HOSE DOWN THE UNIT OR THE TABLE/COUNTER IF THE UNIT IS ON THE TABLE/COUNTER.

KEEP AWAY FROM RUNNING WATER.

PHASE DIAGRAM

POWER MUST BE REMOVED FROM THE UNIT BEFORE ATTEMPTING REPAIR OR SERVICE.

MAKE CERTAIN TO CHECK ALL CONNECTIONS THOROUGHLY BEFORE RESTORING POWER TO THE UNIT.

THE INFORMATION BELOW IS REFERENCED FROM DIAGRAM 2M-Z21072.

3

DAILY OPERATION

GRIDDLE CARE

It takes very little time and effort to keep the griddle attractive and performing at top efficiency. If grease is permitted to accumulate, it forms a viscous residue and then carbonizes, making it extremely difficult to remove. To prevent this condition, the following suggestions for cleanliness should be followed.

i.

After each use, scrape the griddle with a scraper or flexible spatula to remove excess grease and food and maneuver it into the grease chute. If there is an accumulation of burned on grease and/or food, the griddle should be thoroughly scoured and reseasoned.

Use pumice or griddle stone while the griddle is warm.

Do not use steel wool because of the danger of steel slivers getting into the food ii.

Daily use a clean cloth and a good non-abrasive cleaner to clean the stainless steel body of the griddle is recommended. Wipe the polished front with a soft cloth so not to scratch the finish.

iii.

At least once a day, remove the grease drawer and wash it using the same process as an ordinary cooking utensil. The drawer is removed by pulling forward until it is released from its track.

SEASONING THE GRIDDLE HEATING SURFACE

Clean the griddle surface thoroughly. After the griddle has been thoroughly cleaned, it should be seasoned to prevent food from sticking. Before using and after each

thorough scouring, season the griddle heating surface

in the following manner.

i. Turn the temperature control dials to 350°F (177°C).

ii.

Using a clean cloth, not a spatula, spread a thin film of cooking oil over the griddle cooking surface. This film should remain on the hot griddle surface for half an hour.

iii.

Remove the excess oil and wipe clean.

iv.

Apply another film of cooking oil over the hot cooking area for another half hour and again remove excess oil and wipe clean. The griddle surface should now be ready for use.

TEMPERATURE CONTROL

The temperature controls are combination “ON/OFF” switches and thermostats. Turning the dial knob automatically maintains the selected heat range.

There is one thermostat for every twelve [12] inch

(305 mm) wide section that operate independently.

COOKING

Set the thermostat dial knob at the desired temperature.

After a short pre-heating period, the thermostat will automatically maintain the selected temperature.

IDLING

During idle periods, to save on operating costs, lower the temperature setting of the thermostat to about

250°F (121°C). It is not necessary to maintain cooking temperature during idle periods, as the griddle can quickly be reheated to the desired temperature.

SIGNAL LIGHTS

Each thermostat has its own signal light which indicates when the unit’s control knob is not in the off position.

GREASE PAN

The grease pan on the front is hot and contains hot grease. Take care when removing and emptying the tray. The tray should be checked and emptied on a regular basis.

4

SPECIFICATIONS

TMGE36 shown

4.1 in.

(104 mm)

26 in.

(660 mm)

A 28.3 in.

(719 mm)

7.3 in.

(185 mm)

15.3 in.

(389 mm)

1.1 in.

(28 mm) 4 in.

(102 mm)

3.3 in.

(84 mm)

0.7 in.

(18 mm)

5 in.

(127 mm)

MODEL HEIGHT WIDTH

[A]

TMGE24

TMGE36

TMGE48

15.3 in.

(389 mm)

15.3 in.

(389 mm)

15.3 in.

(389 mm)

MODEL TOTAL kW

TMGE24

TMGE36

TMGE48

6/

8

9/

12

12/

16

24 in.

(610 mm)

36 in.

(914 mm)

48 in.

(1.22 m)

DEPTH

28.3 in.

(719 mm)

28.3 in.

(719 mm)

28.3 in.

(719 mm)

APPROX. SHIP

WEIGHT

175 lb.

(79.4 kg)

262 lb.

(118.8 kg)

350 lb.

(158.8 kg)

APPROX. WEIGHT

INSTALLED

147 lb.

(66.7 kg)

221 lb.

(100.2 kg)

295 lb.

(133.8 kg)

VOLTS 1Φ AMPS 3Φ AMPS

L1

208/

240

28.8/

33.3

14.4/

16.7

208/

240

208/

240

43.3/

50

57.8/

66.7

25/

28.9

38.2/

44.2

3Φ AMPS

L2

25/

28.9

25/

28.9

25/

28.9

3Φ AMPS

L3

14.4/

16.7

25/

28.9

38.2/

44.2

5

FRONT—PANEL AND CONTROLS

RIGHT SIDE—PANELS

TMGE36 shown

16

29

7

6

21

22

16

23

14

25

LEFT SIDE—PANELS

TMGE36 shown

28

30

15

26

15

27

15

30

15

6

BOTTOM

TMGE36 shown

24

16

13

1

16

16

1

16

HEATING ELEMENT

A

2

3

HARDWARE

TMGE36 shown

16

18

19

20

REAR—ELECTRICAL BOX

TMGE36 shown

17

4

10

11

11

12

POWER JUNCTION BOX

5

19

9

8

20

7

PARTS LIST

Side references are from the operator's point-of-view—from the front of the unit.

Items labeled “NS” are non-serviceable. Items labeled “NP” are not pictured.

10

11

12

13

14

15

TMGE24

TMGE36

TMGE48

TMGE24

TMGE36

TMGE48

TMGE24

TMGE36

TMGE36

TMGE48

TMGE24

TMGE36

TMGE48

TMGE24

TMGE36

TMGE48

TMGE36

TMGE24

TMGE36

TMGE48

REF NO MODEL PART NUMBER QTY

1 ALL G3-Z6036 2

3

2 ALL

ALL

G3-624304

G3-Y7046 1

1

4

TMGE24

TMGE36

TMGE48

TMGE24

G3-GD0036

6

5 TMGE36

TMGE48

TMGE24

TMGE36

G3-Z5952

G3-Z5954

G3-Z5956

2J-Y6690

1

4

3

2

3

2

1

1

8

7

TMGE48

TMGE24

TMGE36

TMGE48

TMGE24

TMGE36

TMGE48

TMGE24

2T-Z5958

2E-Y7327

1

2

1

1

4

3

4

2

9 G3-Y7788

2N-Z5948

G3-Z5972

G3-Z5973

G3-Z5994

G3-Z5995

G3-Z5996

G3-Z5998

G3-Z5999

G3-Z6001

2K-Z6183 3

3

6

9

12

4

6

3

2

2

1

4

6

8

1

1

8

DESCRIPTION drawer slide grease chute grease drawer probe tube assembly panel, rear 24-inch panel, rear 36-inch panel, rear 48-inch indicator light, red thermostat handy box cover, handy box heating element element clamp, long element clamp, short panel, bottom 24-inch panel, bottom 36-inch panel, bottom 48-inch panel, front bottom 24-inch panel, front bottom 36-inch panel, front bottom 48-inch bushing

7

7

7

6

6

7

PAGE NO

7

7

7

7

6

7

6

7

7

REF NO MODEL PART NUMBER QTY

TMGE24 2E-Z5970 1

16 TMGE36

TMGE48

2E-Z5971

2E-Z5970 2

1

17

18

TMGE24

TMGE36

TMGE48

ALL

2C-6517

2C-Z2893

34

4

18

27

19

20

21

TMGE24

TMGE36

TMGE48

TMGE24

TMGE36

TMGE48

TMGE24

TMGE36

2C-1488

2C-1512

2R-Z13016 2

2

2

4

2

4

2

2

22

23

24

TMGE48

TMGE24

TMGE36

TMGE48

TMGE24

TMGE36

TMGE48

ALL

2M-Z21073

G3-Z15708

G3-Z15709

G3-Z15796

2A-Z5942 4

1

3

4

2

4

TMGE24 G3-Z5915

25 1

26

27

28

29

30

31

32

33

ALL

ALL

TMGE24

TMGE36

TMGE48

TMGE24

TMGE36

TMGE48

ALL

TMGE36

TMGE48

ALL

ALL

TMGE24

TMGE36

TMGE48

G3-Z5925

G3-Z5935

G3-624302

G3-624303

G4-TC0098

G4-TC0104

G4-TC0107

2M-Z20970

G3-Z5945

G3-Z5947

2C-8833

2C-Z6035

1

1

1

51

56

4

43

2

3

2

2

1

DESCRIPTION wiring set, 24-inch wiring set, 36-inch wiring set, 48-inch

1/4-20 flanged hex nut

#10-24 nut

#6-32 x 0.375-inch machine screw

#10-24 x 0.375-inch machine screw knob, electric thermostat label, toastmaster electric knob panel, front 24-inch panel, front 36-inch panel, front 48-inch

4-inch leg center wall assembly, 24-inch center wall assembly, 36-inch center wall assembly, 48-inch liner assembly, left liner assembly, right top weldment, 24-inch electric top weldment, 36-inch electric top weldment, 48-inch electric toastmaster badge panel, side cover, electric

#8-18 x 0.5-inch screw bolt, 1/2-13 x 3-inch

6

6

7

6—NS

6

6

6

NP

6

6

NP

NP

9

PAGE NO

NP

7

7

7

6

7

11

11

TOASTMASTER • www.

star-mfg .com

265 Hobson St.

• S mithville , TN 37166

Telephone (800) 264 7827 • Fax 314 781 5445

Printed in the U.S.A. • 2M-Z12971 • Rev B • 06.201

9

Specifications are subject to change without notice.