Decorative Heat Lamps

DL Series

Installation and Operating Manual

I&W #07.05.147.00

400 500 700 725 750 760 775 800

Do not operate this equipment unless you have read and understood the contents of this manual!

Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you’re unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.

No opere este equipo al menos que haya leído y comprendido el contenido de este manual!

Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio lesión o muerte. Este manual contiene importante información sobre seguridad concerniente al mantenimiento, uso y operación de este producto. Si usted no puede entender el contenido de este manual por favor pregunte a su supervisor. Almacenar este manual en una localización segura para la referencia futura.

© 2010 Hatco Corporation

CONTENTS

Important Owner Information ...............................................i

Introduction............................................................................i

Important Safety Information...............................................1

Model Description.................................................................2

Specifications........................................................................2

Electrical Rating Chart.....................................................2

Dimensions — Lamp Shade............................................2

Model Designation................................................................3

Installation.............................................................................4

General............................................................................4

Assembly .........................................................................5

Installing A, C, P, S, and R Mount Units..........................6

Installing TS Mount Units (UL Recognized) ....................6

Installing Track Mount Units (CT, ST, and RT) ................6

Operation...............................................................................9

General............................................................................9

Maintenance ........................................................................10

General..........................................................................10

Daily Cleaning ...............................................................10

Replacing a Heat Bulb...................................................10

Troubleshooting Guide.......................................................11

Options and Accessories...................................................12

Limited Warranty.................................................................13

Authorized Parts Distributors............................Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number (specification label located inside the lamp shade), voltage, and purchase date of the unit in the spaces below. Please have this information available when calling Hatco for service assistance.

Model No. ____________________________________

Serial No. ____________________________________

Voltage ______________________________________

Date of Purchase ______________________________

Business 8:00 AM to 5:00 PM

Hours: Central Standard Time (C.S.T.)

(Summer Hours: June to September –

8:00 AM to 5:00 PM C.S.T.

Monday through Thursday

8:00 AM to 2:30 PM C.S.T. Friday)

Telephone: (800) 558-0607; (414) 671-6350

E-mail: [email protected]

Fax: (800) 690-2966 (Parts and Service)

(414) 671-3976 (International)

24 Hour 7 Day Parts and Service

Assistance available in the United States and Canada by calling (800) 558-0607.

Additional information can be found by visiting our web site at www.hatcocorp.com

.

INTRODUCTION

Hatco Decorative Heat Lamps are designed to hold food at serving temperatures as well as enhance restaurant decor.

Decorative Heat Lamps heat and light is focused directly below, providing effective insulation for prolonged serving times. A

“Luminaire” option (lighting only) is available for applications that do not require heat but would benefit from the style and focus of a Decorative Heat Lamp.

Decorative Heat Lamps are quality built to meet the demands of foodservice operations and provide years of trouble-free performance.

Hatco Decorative Heat Lamps are products of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.

This manual provides the installation, safety, and operating instructions for Decorative Heat Lamps. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of a unit.

WARNING

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE

NOTICE is used to address practices not related to personal injury.

i

Form No. DHLM-0110

IMPORTANT SAFETY INFORMATION

Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.

WARNING

ELECTRIC SHOCK HAZARD:

• Unit must be installed by a qualified electrician.

Installation must conform to all local electrical codes.

Installation by unqualified personnel will void the unit warranty and may lead to electric shock or burn, as well as damage to unit and/or its surroundings.

• Turn power OFF at mounting location before installation of unit.

• Failure to ground unit properly could result in serious personal injury or death.

• Turn power OFF at fused disconnect switch/circuit breaker and allow unit to cool before performing any maintenance, adjustments, or cleaning.

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Unit is not weatherproof. Locate the unit indoors.

• Do not steam clean or use excessive water on unit.

• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.

• This unit must be serviced by qualified personnel only.

Service by unqualified personnel may lead to electric shock or burn.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco

Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn.

Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.

FIRE HAZARD:

• Locate unit a minimum of 1″ (25 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.

• DL standard watt heat lamps (250 W bulb) and luminaires (200 W bulb) must have a minimum of 16″

(406 mm) above a combustible surface or minimum clearance of 5″ (127 mm) above a non-combustible surface. If safe distances are not maintained, discoloration or combustion could occur.

• DLH high watt heat lamps (375 W bulb) must have a minimum of 27″ (686 mm) above a combustible surface or minimum clearance of 5″ (127 mm) above a noncombustible surface. If safe distances are not maintained, discoloration or combustion could occur.

• Do not install a 375 W heat bulb into a DL standard watt heat lamp or a luminaire unit.

Hatco Corporation is not responsible for the actual food product serving temperature. It is the responsibility of the user to ensure that the food product is held and served at a safe temperature.

Make sure all operators have been instructed on the safe and proper use of the unit.

Form No. DHLM-0110

1

WARNING

This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities.

Ensure proper supervision of children and keep them away from the unit.

This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service

Agent or contact the Hatco Service Department at 800-558-

0607 or 414-671-6350; fax 800-690-2966; or International fax

414-671-3976.

CAUTION

BURN HAZARD: Some exterior surfaces on unit will get hot. Use caution when touching these areas.

Locate the unit at the proper counter height in an area that is convenient for use.

When installing track lighting systems, use only fixture assemblies marked for use with HALO ® Trac and Trac

Fittings marked for use with L650 Series Trac.

Power-Trac systems are not intended for use with a power supply cord or convenience receptacle adapter.

The maximum capacity of Power-Trac track lighting systems is 20 A per circuit. Check fuses and circuits carefully before installing. The 20 A maximum includes all lights and appliances connected to circuit (120 V only, maximum 1920 W per any length track).

Use caution when drilling during Trac installation to avoid damaging buss bar insulators. If insulators are damaged, discard the section. DO NOT use.

For non-CE units NOT equipped with a Hatco-supplied switch, a qualified electrician must choose an appropriate switch for the application based on amperage and in-rush rating of the switch.

For all CE units, a qualified electrician must choose and install an appropriate double-pole switch for the application based on amperage and in-rush rating of the switch.

All canopy mount units are designed to fit a standard 4″

(102 mm) octagonal junction box. Junction box must be anchored securely to building structure.

Multiple installations of Decorative Heat Lamps must have a minimum clearance of 12" (305 mm) on center of shade between each unit.

NOTICE

Damage to countertop material such as Corian ® and similar products caused by heat generated from Hatco equipment is not covered under the Hatco warranty. Contact the manufacturer of the countertop material for application information.

Hatco DL heat lamps are built to fit HALO ® brand L651,

L652, and L653 Power Trac track lighting systems only. Do not attempt to use on any other track lighting system.

Use non-abrasive cleaners only. Abrasive cleaners could scratch the finish of the unit, marring its appearance and making it susceptible to soil accumulation.

MODEL DESCRIPTION

All Models

All Decorative Heat Lamps are constructed of aluminum and steel and include heavy-duty mounting hardware. Each

Decorative Heat Lamp is available with a heat bulb contained in a vented shade. The shade is available in powdercoated

Designer colors, gloss colors, or polished finish colors.

DL Models (Standard Wattage)

Standard wattage models (DL) use a 250 W bulb and include a built-in ON/OFF switch located at the stem or canopy for independent heat control. DL units may be ordered with the optional remote switch (REM) or with no switch.

A Luminaire option is available for DL Models for lighting only

(no heat). The Luminaire model uses a maximum of a 200 W bulb (bulb not available from Hatco).

DLH Models (High Wattage)

High wattage models (DLH) use a 375 W bulb and are available with either the remote switch (REM) or with no switch.

CAUTION

For non-CE units NOT equipped with a Hatco-supplied switch, a qualified electrician must choose an appropriate switch for the application based on amperage and in-rush rating of the switch.

For all CE units, a qualified electrician must choose and install an appropriate double-pole switch for the application based on amperage and in-rush rating of the switch.

Accessories are available for the Decorative Heat Lamps.

Refer to the OPTIONS AND ACCESSORIES section in this manual for details.

SPECIFICATIONS

Electrical Rating Chart

Model Volts

DL Series

DLH Series

120

230 (CE)

120

230 (CE)

Watts

250

250

375

375

Amps

2.1

1.1

3.2

1.6

Model

DL Luminaire

Volts

120

Watts

200

Amps

1.7

NOTE: The specification label is located inside the lamp shade.

See the label for the serial number and verification of unit electrical information.

The shaded areas contain electrical information for International models only .

Dimensions — Lamp Shade

Lamp Shade Width

Style (A)

DL-400

DL-500

DL-700

DL-725

DL-750

DL-760

DL-775

DL-800

6-1/8″

Depth

(B)

8-1/2″

(156 mm) (216 mm)

6-1/8″ 8-1/2″

(156 mm) (216 mm)

6-1/2″ 8-1/2″

(165 mm) (216 mm)

9-1/2″ 8-1/2″

(241 mm) (216 mm)

11″ 8-1/2″

(279 mm) (216 mm)

12-1/2″ 8-1/2″

(318 mm) (216 mm)

10-1/2″ 8-1/2″

(267 mm) (216 mm)

11″ 8-1/2″

(279 mm) (216 mm)

B

B

A

DL-400

A

B

A

B

B

DL-725

A

DL-500

B

A

DL-760 DL-775

B

A

DL-750

B

A

DL-700

A

DL-800

Figure 1. Lamp Shade Dimensions

NOTE: The height dimension of the shade increases by 2" (51 mm) when utilizing the “L” lower switch location.

2

Form No. DHLM-0110

MODEL DESIGNATION

D L H - 700 - S T U

Decorative Lamp

(Heat Lamp or Luminaire)

High Wattage

Shade Style

Switch Location:

U = Upper ON/OFF Switch

(not available with High Watt,

Trac Mount, or R Mount)

L = Lower ON/OFF Switch

(not available with High Watt or A Mount)

400 500 700 725

R = Remote ON/OFF Switch

750 760 775 800

N = None (supplied by installer)

R Mount

Lamp mounts with adjustable cord. Cord adjusts up-down from

31″ (787 mm) to

69-1/2″ (1765 mm).

Mounting Style

RT Mount

Lamp mounts with adjustable cord to track adapter. Cord adjusts up-down from

33-3/8″ (848 mm) to

71-7/8″ (1826 mm).

C Mount

Lamp mounts with cord to the canopy.

Overall length from

17″ (432 mm) to any length.

CT Mount

Lamp mounts with cord to track adapter.

Overall length from

17″ (432 mm) to any length.

S Mount

Lamp mounts with rigid stem to canopy.

Overall length from

14″ (432 mm) to

71″ (1803 mm).

ST Mount

Lamp mounts with rigid stem to track adapter.

Overall length from

17″ (432 mm) to

71″ (1803 mm).

P Mount

Lamp mounts with rigid stem to canopy with adjustable pivot adjacent to canopy.

Overall length from

14″ (356 mm) to

71″ (1803 mm).

A Mount

Lamp mounts with rigid stem to canopy with adjustable pivot adjacent to lamp.

Overall horizontal length from 7″ (178 mm) to

20″ (508 mm). Vertical drop length to bottom of shade 10-1/4″ (260 mm).

TS Mount

Lamp mounts with threaded stem to fixture above

(fixture supplied by others).

Threaded stem mount is available only as a

UL recognized (UR) component.

Figure 2. Model Designation

NOTE: Track mount units are not available in 230 V.

NOTE: The height dimension of the shade increases by

2″ (51 mm) when utilizing the “L” lower switch location.

NOTE: The remote switch option provides one remote switch and indicator per unit. Each switch is capable of handling up to nine 200 W luminaires, seven 250 W heat lamps, or five 375 W heat lamps.

Form No. DHLM-0110

3

INSTALLATION

General

Use the following information and procedures to install

Decorative Heat Lamps.

WARNING

ELECTRIC SHOCK HAZARD:

• Unit must be installed by a qualified electrician.

Installation must conform to all local electrical codes.

Installation by unqualified personnel will void the unit warranty and may lead to electric shock or burn, as well as damage to unit and/or its surroundings.

• Turn power OFF at mounting location before installation of unit.

• Failure to ground unit properly could result in serious personal injury or death.

• Unit is not weatherproof. Locate the unit indoors.

FIRE HAZARD:

• Locate unit a minimum of 1″ (25 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.

• DL standard watt heat lamps (250 W bulb) and luminaires (200 W bulb) must have a minimum of 16″

(406 mm) above a combustible surface or minimum clearance of 5″ (127 mm) above a non-combustible surface. If safe distances are not maintained, discoloration or combustion could occur.

• DLH high watt heat lamps (375 W bulb) must have a minimum of 27″ (686 mm) above a combustible surface or minimum clearance of 5″ (127 mm) above a noncombustible surface. If safe distances are not maintained, discoloration or combustion could occur.

• Do not install a 375 W heat bulb into a DL standard watt heat lamp or a luminaire unit.

CAUTION

Multiple installations of Decorative Heat Lamps must have a minimum clearance of 12" (305 mm) on center of shade between each unit.

All canopy mount units are designed to fit a standard 4″

(102 mm) octagonal junction box. Junction box must be anchored securely to building structure.

Locate the unit at the proper counter height in an area that is convenient for use.

For non-CE units NOT equipped with a Hatco-supplied switch, a qualified electrician must choose an appropriate switch for the application based on amperage and in-rush rating of the switch.

For all CE units, a qualified electrician must choose and install an appropriate double-pole switch for the application based on amperage and in-rush rating of the switch.

NOTICE

Damage to countertop material such as Corian ® and similar products caused by heat generated from Hatco equipment is not covered under the Hatco warranty. Contact the manufacturer of the countertop material for application information.

1. Remove the decorative lamp assembly from the carton.

2. Remove tape and protective packaging from all surfaces of unit. Remove literature from the carton.

NOTE: To prevent delay in obtaining warranty coverage, fill out and mail in the warranty card to Hatco.

3. Make sure the installation site provides the proper installation clearances for the unit (see below).

NOTE: For even heating, install multiple units a distance of 12″ on center of shade between units.

NOTE: Non-CE Decorative Heat Lamps can be installed over a steam table. Follow the clearance requirements appropriate for the installation.

Minimum height above combustible surface:

DL and Luminaire = 16″ (406 mm)

DLH = 27″ (686 mm)

Minimum height above non-combustible surface:

DL and Lumimaire = 5″ (127 mm)

DLH = 5″ (127 mm)

Countertop

Figure 3. Safe Mounting Distances

NOTE: The remote switch option provides one remote switch and indicator per unit. Each switch is capable of handling up to nine 200 W luminaires, seven 250 W heat lamps, or five 375 W heat lamps.

4

Form No. DHLM-0110

Assembly

Models with Mounting Styles C, CT, R, and RT are cord hung fixtures and are shipped fully assembled and ready for installation.

All other models will require some assembly before mounting.

Refer to the appropriate assembly procedure below for each

Mounting Style.

NOTE: If the shade comes equipped with plastic nut and nipple in stem mounting hole, both nut and nipple must be removed before installing stem to shade.

WARNING

Turn power OFF at mounting location before installation of unit.

Assembling an ST Mount Unit

1. Feed the wires from the lamp through the stem. Screw the stem into the coupling on the lamp. Tighten securely.

2. Open the track pendant side access panel and feed the wires up into the pendant enclosure.

3. Screw the stem into the track pendant and tighten securely.

The stem should not rotate after it is tightened.

4. Following the instructions supplied with the pendant, connect together the white wire leads , connect together the black wire leads, and connect together the green ground wires using the provided wire nuts.

INSTALLATION

Assembling an A, P, or S Mount Unit

1. Feed the wires from the lamp through the stem. Screw the stem into the coupling on the lamp and tighten securely. If the unit is equipped with a pivot mount, straighten the pivot to help ease feeding the wires.

2. Place the canopy on the stem.

3. Thread one jam nut onto the stem and tighten until it bottoms out on the threads. Place the mounting bracket on the stem until it rests on the jam nut. Thread the second jam nut onto the stem and tighten it against the mounting bracket.

4. If the unit is equipped with an upper switch, connect the black wire from the lamp to one of the black wires on the switch. Use the included wire nut.

Pivot (”A” mount shown, “P” mount pivot is at canopy.) Jamnut

Jamnut

Canopy

Stem

Wire

Leads

Loosen screw to adjust pivot.

Leave 1/4″ exposed for canopy mounting.

Mounting

Bracket

Track Pendant

Stem

Coupling

Figure 5. Assembling A and P Mount Units

Wire Leads

Jamnut

Mounting

Bracket

Jamnut

Leave 1/4″ exposed for canopy mounting.

Canopy

Stem

Figure 4. Assembling an ST Mount Unit

Coupling

Form No. DHLM-0110

5

Figure 6. Assembling an S Mount Unit

INSTALLATION

Installing A, C, P, S, and R Mount Units

WARNING

Turn power OFF at mounting location before installation of unit.

1. Mount the top bracket to a 4" (102 mm) octagon junction box using the two screws provided with the junction box.

2. Make sure all power is OFF, and connect supply lead L1 to the black lamp lead. Connect neutral to the white lamp lead.

If the lamp is equipped with three wires, connect ground to the green lead. If lamp is equipped with two wires, make proper ground wire connections from junction box. Tuck excess wires into junction box.

3. Slide the canopy cover or cord housing up until it rests against the ceiling and install the two ball cap nuts until snug to the ceiling.

A, C, P, and S Mount

Junction Box

Canopy

Ball Cap Nuts

Adjustable Cord

Housing

R Mount

Figure 6. Mounting to a Junction Box

Installing TS Mount Units (UL Recognized)

WARNING

Turn power OFF at mounting location before installation of unit.

1. Drill a 7/16" (11 mm) hole through mounting fixture.

2. Pass wires from the Decorative Heat Lamp through hole in fixture.

3. Secure Decorative Heat Lamp to fixture with nut.

4. Make sure all power is OFF, and connect supply lead L1 to the black lamp lead. Connect neutral to the white lamp lead and the ground to the green lead.

6

Installing Track Mount Units (CT, ST, and RT)

CAUTION

The maximum capacity of Power-Trac track lighting systems is 20 A per circuit. Check fuses and circuits carefully before installing. The 20 A maximum includes all lights and appliances connected to circuit (120 V only, maximum 1920 W per any length track).

Power-Trac systems are not intended for use with a power supply cord or convenience receptacle adapter.

When installing track lighting systems, use only fixture assemblies marked for use with HALO ® Trac and Trac

Fittings marked for use with L650 Series Trac.

NOTICE

Hatco DL heat lamps are built to fit HALO ® brand L651,

L652, and L653 Power Trac track lighting systems only. Do not attempt to use on any other track lighting system.

The Trac system is to be supplied by a single branch circuit

120 V, 60 Hz, 20 A.

NOTE: A maximum of nine 200 W luminaire units, seven 250 W heat lamp units, or five 375 W heat lamp units may be installed per each 20 A track bar circuit. The Installer is responsible for properly sizing the supply circuit with the lamp load.

Hatco provides track kits in three different lengths:

• L651 — 4 ft. (1219 mm)

• L652 — 8 ft. (2438 mm)

• L653 — 12 ft. (3658 mm)

When installing or using this Trac system, the following basic safety precautions should always be followed:

• Read all of these installation instructions before installing the Trac system.

• Save these instructions and refer to them when additions to or changes in the Trac configuration are made.

• Do not install this Trac in damp or wet locations.

• Do not install any part of a Trac system less than 5 feet

(1524 mm) above the floor.

• Do not install any fixture assembly closer than 1" (25 mm) along the sides from any curtain or similar combustible material.

• Disconnect electrical power before adding to or changing the configuration of the Trac.

• Do not attempt to energize anything other than Trac lighting fixtures on the Trac. To reduce the risk of fire and electric shock, do not attempt to connect power tools, extension cords, appliances, etc. to the Trac.

Form No. DHLM-0110

The Trac system must be mounted using the appropriate fasteners in the pre-drilled mounting holes as follows:

• 4 foot (1219 mm) Trac — two places, one at each end of

Trac.

• 8 foot (2438 mm) Trac — three places, one in the center and one in each end of the Trac.

• 12 foot (3658 mm) Trac — four places, one at each end of Trac and one four feet from each end.

If Trac requires field cutting, refer to the “Cutting Trac to Special

Lengths” procedure. If Trac does not require field cutting, proceed to “Installing the Trac.”

Cutting Trac to Special Lengths

NOTE: Cutting should be done from the dead end of the Trac.

1. Remove the dead end fitting and push the copper buss bars and insulators flush with the live end of the Trac.

Measure length from the live end and mark the cut line.

2. Using a hacksaw, cut to desired length. Be sure to allow

1/8" (3 mm) for dead end fitting which must be reinstalled to the Trac end.

3. Remove all burrs from the Trac, insulators, and copper buss bars.

4. Push the copper buss bars into the insulators 1/2" (13 mm) from the end of the Trac.

NOTE: After completing the above step, the buss bar insulators should be flush with the Trac channel ends, and the copper buss bars should be cut back from each end of the Trac a minimum of 7/16" (11 mm) to a maximum of 1/2" (13 mm). If this is not the case, make appropriate modifications.

5. Reinstall the dead end fitting and tighten the screw.

INSTALLATION

IMPORTANT NOTE:

After Trac has been field cut, make sure that each 4’ (1219 mm) section or less in length has one mounting hole spaced a maximum of 6" (152 mm) from each Trac end section. A single section of Trac that is greater than 4' (1219 mm) in length must have the mounting hole located a maximum of

12" (305 mm) from each end of the Trac with additional mounting holes located a minimum of every 4' (1219 mm) along the length of the Trac section. Additional mounting holes may be drilled as needed.

If additional mounting openings are required, follow this procedure in drilling holes:

1. Locate desired mounting holes on the inside center line of the Trac section.

2. Drill a 3/16" hole through the Trac channel.

CAUTION

Use caution when drilling during Trac installation to avoid damaging buss bar insulators. If insulators are damaged, discard the section. DO NOT use.

3. Remove all burrs and proceed to Installing the Trac.

Form No. DHLM-0110

New cut must be at an exact right angle (90°).

from the desired length will add end fitting

1/8″ to

Measure

The dead

NOTE: end.

Dead End Fitting

(To remove, loosen screw and slide out fitting.)

Live End Fitting

Drill mounting holes where required.

Figure 7. Cutting the Trac to Special Lengths

7

INSTALLATION

Installing the Trac

WARNING

Turn power OFF at mounting location before installation of unit.

1. Punch out the proper knockout holes in the ceiling plate.

NOTICE

Do not damage the special, smooth plastic finish piece on metal ceiling plate when determining location of proper knock out holes.

2. Remove the flat head screw(s) from the back of the live end fitting and use them to fasten the ceiling plate to the live end fitting.

3. Remove the cover from the live end fitting. Place Trac with the ceiling plate attached over the junction box and mark the position of the Trac mounting holes on the ceiling or wall.

4. Drill the mounting holes in the ceiling or wall large enough for the supplied toggle bolts and install the Trac using the toggle bolts. If Trac is to be mounted on a solid surface, use #8 screws (not supplied) instead of toggle bolts.

5. Fasten the ceiling plate to the junction box with two screws.

Pull the wires from the junction box through the open hole in the live end.

6. Cut and strip the wire leads (3/8” strip) and fasten to the screw terminals in the live end fitting. Push the excess wires back into the junction box and fasten the ground wire to the green ground screw.

7. Replace the cover on the live end and tighten the screw.

8. Install the lamp(s) in the desired location(s) along the Trac.

To install the lamp(s): a. Pull back the locking tab on the track pendant and insert the pendant into the Trac.

b. Rotate the pendant approximately 90° until the pendant locks into position.

Flat Head Screw

(Ceiling Plate to Live End Cover)

Junction Box

Junction Box

Mounting

Screw

Brass

Terminal To mount Trac: Drill holes in ceiling or wall.

Attach Trac with toggle bolts (or screws if surface is solid material).

Black Wire L1

(Hot)

White Wire

(Neutral)

Green Wire

(Ground)

Ceiling Plate

Green

Ground

Screw

Nickel Plated

Terminal

Live End Cover

Setscrew

Ground Contactor

Slide

Dead End

Fitting

Figure 8. Installing the Trac

8

Form No. DHLM-0110

General

Use the following procedures to operate a Decorative Heat

Lamp.

WARNING

Read all safety messages in the Important Safety

Information section before operating this equipment.

Hatco Corporation is not responsible for the actual food product serving temperature. It is the responsibility of the user to ensure that the food product is held and served at a safe temperature.

Startup

1. Move the ON/OFF Switch to the ON position. The heat lamp/luminaire will illuminate.

CAUTION

BURN HAZARD: Some exterior surfaces on unit will get hot. Use caution when touching these areas.

2. Allow the unit approximately 20 minutes to reach operating temperature before holding food product.

Shutdown

1. Move the ON/OFF Switch to the OFF position. The heat lamp/luminaire will shut off.

OPERATION

U = Upper ON/OFF Switch

L = Lower On/OFF Switch

R = Remote ON/OFF Switch

Figure 9. ON/OFF Switches

Form No. DHLM-0110

9

MAINTENANCE

General

Hatco Decorative Heat Lamps are designed for maximum durability and performance, with minimum maintenance.

WARNING

ELECTRIC SHOCK HAZARD:

• Turn power OFF at fused disconnect switch/circuit breaker and allow unit to cool before performing any maintenance, adjustments, or cleaning.

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Do not steam clean or use excessive water on unit.

• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.

This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service

Agent or contact the Hatco Service Department at 800-558-

0607 or 414-671-6350; fax 800-690-2966; or International fax

414-671-3976.

NOTICE

Clean unit daily to avoid malfunctions and maintain sanitary operation.

Use non-abrasive cleaners only. Abrasive cleaners could scratch the finish of the unit, marring its appearance and making it susceptible to soil accumulation.

Daily Cleaning

1. Move the ON/OFF Switch to the OFF position and allow the unit to cool completely.

2. Wipe down the lamp shade with a clean, soft, damp cloth.

Stubborn stains can be removed with a mild, non-abrasive cleanser.

Replacing a Heat Bulb

Each standard wattage Decorative Heat Lamp (DL) holds one infrared heat bulb rated at 250 W. Each high wattage Decorative

Heat Lamp (DLH) holds one clear, uncoated infrared heat bulb rated at 375 W. If desired, 250 W bulbs also may be used in

DLH units.

WARNING

FIRE HAZARD: Do not install a 375 W heat bulb into a DL standard watt heat lamp.

Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement

Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.

1. To replace a bulb, move the ON/OFF switch in the OFF position and allow the bulb to cool completely.

2. Bulbs have a threaded base. Unscrew the heat bulb from the unit and replace with a new bulb.

The following replacement bulbs are available from the factory or a Hatco Authorized Parts Distributor.

DL (standard wattage)

250 W, 120 V, Red Coated

250 W, 120 V, Clear Coated

250 W, 120 V, Red Uncoated

250 W, 120 V, Clear Uncoated

02.30.068.00

02.30.069.00

02.30.070.00

02.30.071.00

250 W, 240 V (CE), Clear Coated 02.30.100.00

250 W, 240 V (CE), Clear Uncoated 02.30.083.00

DLH (high wattage)

375 W, 120 V, Clear Uncoated

375 W, 120 V, Red Uncoated

375 W, 120 V, Clear Coated

375 W, 120 V, Red Coated

02.30.093.00

02.30.094.00

02.30.097.00

02.30.098.00

10

Form No. DHLM-0110

TROUBLESHOOTING GUIDE

WARNING

This unit must be serviced by qualified personnel only.

Service by unqualified personnel may lead to electric shock or burn.

WARNING

ELECTRIC SHOCK HAZARD: Turn power OFF at fused disconnect switch/circuit breaker and allow unit to cool before performing any maintenance, adjustments, or cleaning.

Symptom

Unit is not working at all.

Probable Cause

Unit not turned on.

ON/OFF switch is not functioning.

Corrective Action

Place ON/OFF switch, if equipped, in the ON position.

Contact Authorized Service Agent or Hatco for assistance.

Check circuit breaker and reset as necessary.

Unit is turned on but there is no light.

No power to unit.

Heat is inadequate.

Heat is excessive.

Control switches burn-out rapidly.

Switch is defective.

Heat bulb has burned out.

Unit mounted too high above target area.

Excessive air movement around

Decorative Heat Lamp target area.

Incorrect heat bulb wattage.

Incorrect power supply (low).

Unit mounted too close to target area.

Heat bulb wattage too high.

Voltage supply too high.

Switches used are not Hatco supplied.

Contact Authorized Service Agent or Hatco for assistance.

Replace heat bulb.

Lower unit, putting effective heat closer to target.

Restrict or redirect air movement (i.e. air conditioning duct or exhaust fan) away from unit.

Verify heat bulb wattage and replace with a higher wattage bulb, if possible. WARNING! DO

NOT exceed maximum bulb wattage rating on specification plate.

Check power supply to unit, making sure it matches rating on the unit. If power supply is incorrect, change to match rating on unit.

Check to see that installation is within specifications for type/model. Increase mounting height if too close.

Check bulb wattage and replace with lower wattage bulb, if available.

Check power supply to unit, making sure it matches rating on unit. If power supply is incorrect, change to match rating.

Genuine Hatco components are specified to operate safely and properly in the environment in which they are used. Replace switches with

Genuine Hatco Parts if switches are aftermarket or generic.

Form No. DHLM-0110

11

OPTIONS AND ACCESSORIES

Track Bar Mount

Track Bar Mounts are available and can be ordered in 4' (1219 mm), 8' (2438 mm), or 12' (3658 mm) track lengths. The color options are black or white. The track bar can be cut down in the field.

NOTE: A maximum of nine 200 W luminaire units, seven 250

W heat lamp units, or five 375 W heat lamp units may be installed per each 20 A track bar circuit. The Installer is responsible for properly sizing the supply circuit with the lamp load.

12

Form No. DHLM-0110

1. PRODUCT WARRANTY

Hatco warrants the products that it manufactures (the

“Products”) to be free from defects in materials and workmanship, under normal use and service, for a period of one (1) year from the date of purchase when installed and maintained in accordance with Hatco’s written instructions or

18 months from the date of shipment from Hatco. Buyer must establish the Product’s purchase date by returning Hatco’s

Warranty Registration Card or by other means satisfactory to

Hatco in its sole discretion.

Hatco warrants the following Product components to be free from defects in materials and workmanship from the date of purchase (subject to the foregoing conditions) for the period(s) of time and on the conditions listed below: a) One (1) Year Parts and Labor PLUS One

(1) Additional Year Parts-Only Warranty:

Conveyor Toaster Elements (metal sheathed)

Drawer Warmer Elements (metal sheathed)

Drawer Warmer Drawer Rollers and Slides

Food Warmer Elements (metal sheathed)

Display Warmer Elements (metal sheathed air heating)

Holding Cabinet Elements (metal sheathed air heating)

Built-In Heated Well Elements — HWB and HWBI Series

(metal sheathed) b) One (1) Year Parts and Labor PLUS Four

(4) Years Parts-Only Warranty on pro-rated terms that Hatco will explain at Buyer’s request:

3CS and FR Tanks c) One (1) Year Parts and Labor PLUS Nine

(9) Years Parts-Only Warranty on:

Electric Booster Heater Tanks

Gas Booster Heater Tanks d) Ninety (90) Day Parts-Only Warranty:

Replacement Parts

LIMITED WARRANTY

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN

LIEU OF ANY OTHER WARRANTY, EXPRESSED OR

IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED

WARRANTY OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE OR PATENT OR OTHER

INTELLECTUAL PROPERTY RIGHT INFRINGEMENT.

Without limiting the generality of the foregoing, SUCH

WARRANTIES DO NOT COVER: Coated incandescent light bulbs, fluorescent lights, decorative heat lamp bulbs, coated halogen light bulbs, halogen heat lamp bulbs, heated glass shelves, glass components, and fuses; Product failure in booster tank, fin tube heat exchanger, or other water heating equipment caused by liming, sediment buildup, chemical attack, or freezing; or Product misuse, tampering or misapplication, improper installation, or application of improper voltage.

2. LIMITATION OF REMEDIES AND DAMAGES

Hatco’s liability and Buyer’s exclusive remedy hereunder will be limited solely, at Hatco’s option, to repair or replacement using new or refurbished parts or Product by Hatco or a Hatcoauthorized service agency (other than where Buyer is located outside of the United States, Canada, United Kingdom, or

Australia, in which case Hatco’s liability and Buyer’s exclusive remedy hereunder will be limited solely to replacement of part under warranty) with respect to any claim made within the applicable warranty period referred to above. Hatco reserves the right to accept or reject any such claim in whole or in part.

In the context of this Limited Warranty, “refurbished” means a part or Product that has been returned to its original specifications by Hatco or a Hatco-authorized service agency.

Hatco will not accept the return of any Product without prior written approval from Hatco, and all such approved returns shall be made at Buyer’s sole expense. HATCO WILL NOT BE

LIABLE, UNDER ANY CIRCUMSTANCES, FOR

CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING

BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS

RESULTING FROM THE USE OF OR INABILITY TO USE THE

PRODUCTS OR FROM THE PRODUCTS BEING

INCORPORATED IN OR BECOMING A COMPONENT OF

ANY OTHER PRODUCT OR GOODS.

Form No. DHLM-0110

13

B.G.S.I.

Pompano Beach

ILLINOIS

Parts Town

Lombard

INDIANA

GCS Service

Indianapolis

HATCO AUTHORIZED PARTS DISTRIBUTORS

ALABAMA

Jones McLeod Appl. Svc.

Birmingham 205-251-0159

ARIZONA

Phoenix 602-234-2443

Byassee Equipment Co.

Phoenix 602-252-0402

CALIFORNIA

Industrial Electric

Chapman Appl. Service

San Diego 619-298-7106

Commercial Parts & Service, Inc.

S. San Francisco 650-635-1900

COLORADO

Englewood 303-781-5548

FLORIDA

Whaley Foodservice Repair

Jacksonville 904-725-7800

407-425-2681

954-971-0456

GEORGIA

TWC Services

Mableton 770-438-9797

Heritage Service Group

866-388-9837

Southeastern Rest. Svc.

770-446-6177

HAWAII

Burney’s Comm. Service, Inc.

Honolulu 808-848-1466

708-865-7278

Midwest Elec. Appl. Service

Elmhurst 630-279-8000

309-797-5323

317-545-9655

IOWA

Electric Motor Service Co.

Davenport 319-323-1823

LOUISIANA

Baton Rouge

515-262-9308

KENTUCKY

Service Solutions Group

Lexington 859-254-8854

Service Solutions Group

502-451-5411

225-272-6620

MARYLAND

Electric Motor Service

Baltimore 410-467-8080

301-585-7550

MASSACHUSETTS

Ace Service Co., Inc.

Needham 781-449-4220

MICHIGAN

Bildons Appliance Service

Detroit 248-478-3320

Midwest Food Equip. Service

Grandville 616-261-2000

MINNESOTA

GCS Service

Plymouth 800-345-4221

MISSOURI

Kansas City 816-421-5400

Commercial Kitchen Services

St. Louis 314-890-0700

NEBRASKA

Anderson Electric

Omaha

NEW JERSEY

Jay Hill Repair

Fairfield

402-341-1414

NEVADA

Las Vegas 702-736-0006

Hi. Tech Commercial Service

N. Las Vegas 702-649-4616

973-575-9145

973-691-6300

NEW YORK

Acme American Repairs, Inc.

Brooklyn 718-456-6544

Appliance Installation

Buffalo

3Wire Northern

Plattsburgh

718-386-2515

716-884-7425

800-634-5005

J.B. Brady, Inc.

Syracuse

NORTH CAROLINA

Charlotte

315-422-9271

704-377-4501

OHIO

Akron 330-753-6635

Service Solutions Group

Cincinnati 513-772-6600

Electrical Appl. Repair Service

Brooklyn Heights 216-459-8700

419-385-9121

OKLAHOMA

Hagar Rest. Service, Inc.

Oklahoma City 405-235-2184

405-528-8883

OREGON

Ron’s Service, Inc.

Portland 503-624-0890

PENNSYLVANIA

Elmer Schultz Services

Philadelphia 215-627-5401

Appliance Installation & Service

Pittsburgh 412-809-0244

717-236-9039

Electric Repair Co.

Reading

RHODE ISLAND

Providence

610-376-5444

401-331-1163

SOUTH CAROLINA

Whaley Foodservice Repair

W. Columbia 803-791-4420

TENNESSEE

Camp Electric

Memphis 901-527-7543

TEXAS

GCS Service

Fort Worth 800-433-1804

Cooking Equipment Specialist

Mesquite 888-866-9276

Commercial Kitchen Repair Co.

San Antonio 210-735-2811

UTAH

Murray 801-263-3221

VIRGINIA

Norfolk

Daubers

Springfield

757-855-4097

703-866-3600

WASHINGTON

Seattle

WISCONSIN

A.S.C., Inc.

Madison

800-207-3146

608-246-3160

414-543-6460

CANADA

ALBERTA

Key Food Equipment Service

Edmonton 780-438-1690

BRITISH COLUMBIA

Vancouver 604-433-4484

Key Food Equipment Service

Victoria 250-920-4888

MANITOBA

Winnipeg

NEW BRUNSWICK

Moncton

204-895-2300

506-855-4228

ONTARIO

R.G. Henderson Ltd.

Toronto 416-422-5580

613-739-8458

QUÉBEC

Choquette - CKS, Inc.

Montreal 514-722-2000

418-681-3944

UNITED KINGDOM

+44(0)1933 666233

Printed in U.S.A. January 2010

HATCO CORPORATION

P.O. Box 340500

Milwaukee, WI 53234-0500 U.S.A.

(800) 558-0607 (414) 671-6350

Parts and Service Fax (800) 690-2966

International Fax (414) 671-3976 [email protected]

www.hatcocorp.com

Part No. 07.04.371.00 Form No. DHLM-0110