Wells Manufacturing RWN-3 Operation Manual

WELLS BLOOMFIELD, LLC

2 ERIK CIRCLE, P. O. Box 280 Verdi, NV 89439 telephone: 775-689-5703 fax: 775-689-5976 www.wellsbloomfield.com

OPERATION MANUAL

FREE STANDING DRAWER WARMERS with THERMOSTATIC CONTROL

MODELS

RW-1HD thru RW-3HD

RWN-1 thru RWN-3 (Narrow)

Includes

INSTALLATION and USE & CARE

041

Model RWN-2

Model RW-2HD

IMPORTANT: DO NOT DISCARD THIS MANUAL

This manual is considered to be part of the appliance and is to be given to the OWNER or

MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of this appliance. Additional manuals are available from your WELLS DEALER.

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR

INSTALLING THIS APPLIANCE.

Contact your WELLS DEALER if you have any questions concerning installation, operation or maintenance of this equipment.

PRINTED IN UNITED STATES OF AMERICA p/n 303335 Rev. D ECN-13400 M041 08 0123 cps

LIMITED WARRANTY STATEMENT

Unless otherwise specified, all commercial cooking equipment manufactured by WELLS BLOOMFIELD, LLC is warranted against defects in materials and workmanship for a period of one year from the date of original installation or

18 months from the date of shipment from our factory, whichever comes first, and is for the benefit of the original purchaser only.

THIS WARRANTY IS THE COMPLETE AND ONLY

WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN

FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES

OF MERCHANTABILITY OR FITNESS FOR ANY

PARTICULAR PURPOSE, AND/OR FOR DIRECT,

INDIRECT OR CONSEQUENTIAL DAMAGES IN

CONNECTION WITH WELLS BLOOMFIELD PRODUCTS.

This warranty is void if it is determined that, upon inspection by an authorized service agency, the equipment has been modified, misused, misapplied, improperly installed, or damaged in transit or by fire, flood or act of God. It also does not apply if the serial nameplate has been removed, or if service is performed by unauthorized personnel. The prices charged by Wells Bloomfield for its products are based upon the limitations in this warranty. Seller’s obligation under this warranty is limited to the repair of defects without charge by a Wells Bloomfield factory authorized service agency or one of its sub-service agencies. This service will be provided on customer’s premises for non-portable models. Portable models (a device with a cord and plug) must be taken or shipped to the closest authorized service agency, transportation charges prepaid, for service. In addition to restrictions contained in this warranty, specific limitations are shown in the Service Policy and Procedure Guide. Wells Bloomfield authorized service agencies are located in principal cities.

This warranty is valid in the United States and Canada and void elsewhere. Please consult your classified telephone directory, your foodservice equipment dealer or contact:

Service Department, Wells Bloomfield, LLC

P.O. Box 280, Verdi, Nevada 89439 phone (775) 689-5707 or fax (775) 689-5976 for information and other details concerning warranty.

SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS

1. Resetting of safety thermostats, circuit breakers, over load protectors, and/or fuse replacements are not covered by this warranty unless warranted conditions are the cause.

2. All problems due to operation at voltages or phase other than specified on equipment nameplates not covered by this warranty.

are

Conversion to correct voltage and/or phase must be the customer’s responsibility.

3. All problems due to electrical connections not made in accordance with electrical code requirements not covered by this warranty.

4. Replacement of items subject to normal wear , to include such items as knobs, light bulbs; and, normal maintenance functions including adjustments of thermostats, adjustment of micro switches and replacement of fuses and indicating lights are not

5. Damage to electrical cords and/or plug due to exposure to excessive heat are not covered by this warranty.

6. Full use, care, and maintenance instructions supplied with each machine. Noted maintenance and preventative maintenance items, such as servicing and cleaning schedules, are customer responsibility. Those miscellaneous adjustments noted are customer responsibility. Proper attention to preventative maintenance and scheduled maintenance procedures will prolong the life of the appliance.

7. Travel mileage is limited to sixty (60) miles from an

Authorized Service Agency or one of its sub-service

agencies.

8. All labor shall be performed during regular working hours. Overtime premium will be charged to the buyer.

9. All genuine Wells replacement parts are warranted for ninety (90) days from date of purchase on nonwarranty equipment. This parts warranty is limited only to replacement of the defective part(s). Any use of non-genuine Wells parts completely voids any

warranty.

10. Installation, labor, and job check-outs are not considered warranty and are thus not covered by this

warranty.

11. Charges incurred by delays, waiting time or operating restrictions that hinder the service technician’s ability to perform service are not covered by warranty. This includes institutional and correctional facilities.

SHIPPING DAMAGE CLAIM PROCEDURE

NOTE: For your protection, please note that equipment in this shipment was carefully inspected and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment, the transportation company assumes full responsibility for its safe delivery.

IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight bill or express receipt, and that the note of loss or damage is signed by the delivery person.

2. FILE CLAIM FOR DAMAGE IMMEDIATELY:

Regardless of the extent of the damage.

3. CONCEALED LOSS OR DAMAGE: if damage is unnoticed until the merchandise is unpacked, notify the transportation company or carrier immediately, and file

“CONCEALED DAMAGE” claim with them. This should be done within fifteen (15) days from the date the delivery was made to you. Be sure to retain the container for inspection.

Wells Bloomfield cannot assume liability for damage or loss incurred in transit. We will, however, at your request, supply you with the necessary documents to support your claim. xi

TABLE OF CONTENTS

WARRANTY xi

SPECIFICATIONS 1

PRECAUTIONS & GENERAL INFORMATION 3

3

INSTALLATION 4

OPERATION 6

INSTRUCTIONS

9

PARTS & SERVICE 11

11

INTRODUCTION

Thank You for purchasing this Wells Bloomfield appliance.

Proper installation, professional operation and consistent maintenance of this appliance will ensure that it gives you the very best performance and a long, economical service life.

This manual contains the information needed to properly install this appliance, and to use and care for the appliance in a manner which will ensure its optimum performance.

MODELS

RW-1HD, RWN-1

RW-2HD, RWN-2

RW-3HD, RWN-3

SPECIFICATIONS

VOLTS

50/60 Hz 1ø

120 VAC

WATTS

450 W

208/240 VAC 338/450 W

120 VAC 900 W

AMPS

3.8

1.6/1.9

7.5

208/240 VAC 676/900 W

120 VAC 1350 W

3.3/3.8

11.3

208/240 VAC 1014/1350 W 4.9/5.6

POWER CORD

NEMA-5-15P

NEMA 6-15P

NEMA-5-15P

NEMA 6-15P

NEMA-5-15P

NEMA 6-15P

1

FEATURES & OPERATING CONTROLS

HUMITROL

RACK

DRAWER

INSERT PAN

AIR VENT

CONTROL

ADJUSTABLE

LEG

ROLLER

CATCH

HEATING

INDICATOR

TEMPERATURE

CONTROL

POWER CORD

DRAWER

GASKET

DRAWER

STOP

DRAWER

ROLLER

DRAWER

SLIDE

HEATING

ELEMENT

DRAWER

CATCH

DRAWER

SLIDE

DRAWER

ROLLERS

2

PRECAUTIONS AND GENERAL INFORMATION

This appliance is intended for use in commercial establishments only.

This appliance is intended to prepare food for human consumption.

No other use is recommended or authorized by the manufacturer or its agents.

Operators of this appliance must be familiar with the appliance use, limitations and associated restrictions. Operating instructions must be read and understood by all persons using or installing this appliance.

Cleanliness of this appliance is essential to good sanitation. Read and follow all included cleaning instructions and schedules to ensure the safety of the food product.

Disconnect this appliance from electrical power before performing any maintenance or servicing.

DO NOT submerge this appliance in water. This appliance is not jet stream approved. Do not direct water jet or steam jet at this appliance, or at any control panel or wiring. Do not splash or pour water on, in or over any controls, control panel or wiring. Do not wash floor around this appliance with water or steam jet.

Exposed surfaces of this appliance can be hot to the touch and may cause burns.

Heating element will be very hot when in use. Contact may cause serious burns.

The technical content of this manual, including any wiring diagrams, schematics, parts breakdown illustrations and/or adjustment procedures, is intended for use by qualified technical personnel.

Any procedure which requires the use of tools must be performed by a qualified technician.

This manual is considered to be a permanent part of the appliance.

This manual and all supplied instructions, diagrams, schematics, parts breakdown illustrations, notices and labels must remain with the appliance if it is sold or moved to another location.

This appliance is made in the USA. Unless otherwise noted, this appliance has American sizes on all hardware.

WARNING:

ELECTRIC

SHOCK HAZARD

All servicing requiring access to non-insulated electrical components must be performed by a factory authorized technician.

DO NOT open any access panel which requires the use of tools. Failure to follow this warning can result in severe electrical shock.

CAUTION:

RISK OF

DAMAGE

DO NOT connect or energize this appliance until all installation instructions are read and followed. Damage to the appliance will result if these instructions are not followed.

CAUTION:

Exposed surfaces can be hot to the touch and may cause burns.

HOT SURFACE

AGENCY LISTING INFORMATION

This appliance conforms to NSF Standard 4 for sanitation only if installed in accordance with the supplied Installation Instructions and maintained according to the instructions in this manual.

IMPORTANT:

RW- models are NOT NSF approved for potentially hazardous foods.

This appliance is and Listed under UL File E6070 for 120V,

208V and 240V.

STD 4

E6070

E6070

3

INSTALLATION

NOTE: DO NOT discard the carton or other packing materials until you have inspected the appliance for hidden damage and tested it for proper operation.

Refer to SHIPPING DAMAGE

CLAIM PROCEDURE on the inside front cover of this manual.

WARNING:

RISK OF

INJURY

Installation procedures must be performed by a qualified technician with full knowledge of all applicable electrical and plumbing codes. Failure can result in personal injury and property damage.

UNPACKING & INSPECTION

Carefully remove the appliance from the carton. Remove all protective plastic film, packing materials and accessories from the

Appliance before connecting electrical power or otherwise performing any installation procedure.

Carefully read all instructions in this manual and the Installation

Instruction Sheet packed with the appliance before starting any installation.

Read and understand all labels and diagrams attached to the appliance.

Carefully account for all components and accessories before discarding packing materials. Store all accessories in a convenient place for later use.

COMPONENTS

1 - 3 ea. DRAWERS (qty. depends on model)

1 - 3 ea. HUMITROL RACKS (if ordered with unit)

SETUP

Setup the appliance only on a firm, level, non-combustible surface.

Verify local codes for requirements. Concrete, tile, terrazzo or metal surfaces are recommended. Metal over combustible material may not meet code for non-combustible surfaces.

Install adjustable legs or optional casters, one on each corner of the appliance, in the holes provided.

Verify that the unit sits firmly ON ALL FOUR LEGS. With a spirit level, check that the appliance is level front-to-back and side-to-side. With the adjustable legs, adjust as required to level the appliance. All four legs must be adjusted to firmly contact the floor in order to prevent tipping.

If drawers were removed during installation, install drawer(s) in unit: a. Check the roller catch inside the cabinet. The spring-loaded roller arm must be extended. b. With the front of the drawer assembly tipped downward, engage the roller on the drawer with the cabinet drawer slide. c. Raise the drawer to the horizontal position until the drawer- mounted slide engages the dual roller assembly on the cabinet.

d. Slide the drawer in until the catch engages. The drawer should remain tightly closed. e. Slide the drawer out. The drawer stop should prevent the drawer from coming all of the way out. f. Install drawer insert pans.

Avoid storing flammable or combustible materials in, on or near the appliance.

4

ELECTRICAL

Refer to electrical specifications on page 1. Circuit must meet or exceed the amperage and wattage requirements listed.

120 Volt units require a properly grounded NEMA 5-15R receptacle:

208/240 Volt units require a properly grounded NEMA 6-15R receptacle:

INSTALLATION (continued)

WARNING:

SHOCK HAZARD

All servicing requiring access to non-insulated electrical components must be performed by a factory authorized technician.

DO NOT open any access panel which requires the use of tools. Failure to follow this warning can result in severe electrical shock.

CAUTION:

RISK OF

DAMAGE

DO NOT connect or energize this appliance until all installation instructions are read and followed. Damage to the appliance will result if these instructions are not followed.

CAUTION:

SHOCK HAZARD

The ground prong of the power cord is part of a system designed to protect you from electric shock in the event of internal damage.

DO NOT cut off the large round ground prong, or twist a blade to fit an existing receptacle.

IMPORTANT:

Contact a licensed electrician to install and connect electrical power to the appliance.

IMPORTANT:

Damage due to being connected to the wrong voltage or phase is NOT covered by warranty.

5

OPERATION

CAUTION:

HOT SURFACE

Exposed surfaces can be hot to the touch and may cause burns.

NOTE:

The chart below is intended as a guide ONLY. Your own experience with this appliance, type of foods and method of operation will enable you to determine the temperature control and air vent settings best suited to your operation.

HEATING OPTIONS

1. Moist heat with Humitrol Rack: a. MOIST operation prevents food from drying out as heat is applied to the warming chamber. b. To set for MOIST operation, remove the Humitrol Rack from bottom of drawer insert pan and carefully pour approximately

2 quarts of water (½” depth) into the pan. Reinstall rack. c. When the drawer is closed, the Humitrol Rack allows water vapor to rise through the stored product in the drawer. The

Humitrol Rack also decreases the sloshing effect of the water in the pan when the drawer is opened. d. Place the food directly on the rack. The rack is designed to support the food off of the steam vents, where water droplets e. Check the water level in the pan periodically, and add water f. Set the front air vent between fully closed and half-open.

Actual setting will depend upon the type and amount of product stored in the drawer, the temperature setting, and the frequency with which the drawer is opened.

2. Moist heat with pans: a. This Wells warmer is designed to accommodate any combination of standard-size, steam table pans. b. Place a small amount of water in drawer pan. Place the steam table pans in the drawer pan. c. Check the water level in the pan periodically, and add water a. For some applications, you may want to store previously prepared foods in a dry-heat environment. To do so, place the food directly into the empty (i.e. no water) drawer pan.

PRODUCT

TYPE

Hard Rolls

Soft Rolls

Vegetables

Meats

Fish

Casseroles

Pies, Desserts

Taco Shells

Corn Chips

OPERATING CHART FOR DRAWER WARMERS

RECOMMENDED TYPE

STORAGE TEMP. OF HEAT SETTING

160-185ºF

150-175ºF

175-185ºF

165-185ºF

165-185ºF

150-175ºF

160-185ºF

Dry

Moist

Moist

Dry

Moist

Dry

Dry

150-170ºF Dry do not put water 4-6 <

4-6

7-8

6-7

7-8

6-8

6-8

6-7

6-7

SETTING

Full Open

Open - ½

Open - ½

Full Open

Closed

Full Open

Full Open

Full Open

Full Open

6

OPERATION (continued)

OPERATION

1. Determine the type of food to be warmed.

2. Refer to the chart on page 6 to determine the type of heat required.

3. Set the air vent control for the type of heat, and rotate the thermostat knob to the temperature setting desired.

4. Allow warmer to pre-heat for approximately 30 minutes before use. burns.

CAUTION:

HOT SURFACE

Exposed surfaces can be hot to the touch and may cause

DO’S and DON’TS

1. DO Always use a drawer pan.

CAUTION:

SHOCK HAZARD

2. DO

NOT Place food directly into the warmer cavity.

Check water level in moist-operation warmer

DO NOT splash or pour water onto control panel or wiring.

DO Use a Humitrol Rack or Insets to hold food for moist

IMPORTANT:

operation.

DO NOT place food directly into the warmer cavity.

3. DO Use warm water to add to the pan during moist

Always use a drawer pan.

operation.

NOT

IMPORTANT: condensation on the inside of the warmer cavity.

DO NOT put ice into a warmer pan. Ice in the pan will cause condensation on the inside of the warmer cavity.

Damage caused by this type of condensation is NOT covered by warranty.

7

CLEANING INSTRUCTIONS

CAUTION:

SHOCK HAZARD

Disconnect appliance from electric power before cleaning.

CAUTION:

HOT SURFACE

Exposed surfaces can be hot to the touch and may cause burns. Allow appliance to cool before cleaning.

PRECAUTIONS: Turn control knob to OFF.

Remove drawer pans and Humitrol racks.

FREQUENCY: Minimum -Daily

TOOLS: Warm water and mild detergent cloth sponge

1. Remove drawers from warmer:

a. Pull warmer drawer out until fully extended.

b. Slide finger along left and right slide rail until you reach the latches (located at the front end of the cabinet-mounted rails)

Press down on both left and right latch.

c. Pull drawer away from warmer.

2.

Clean drawers, drawer pans, Humitrol Racks and/or insets with warm water and mild detergent.

Rinse all components thoroughly with clear water.

Dry all components prior to reinstalling them in warmer.

3. Sweep crumbs and other debris from warmer cavity.

4. Clean the outside of the unit by wiping with a clean cloth or sponge, warm water and mild detergent. Dry with a clean cloth, then wipe with a polish formulated for stainless steel.

5. It is important to keep the slide rails clear and free from debris.

Periodic cleaning of the slide rails and other adjoining parts is necessary to assure smooth drawer operation.

6. Check drawer rollers. Be sure they roll freely and that the slide rails are free from debris.

7. Be sure cabinet-mounted drawer catch roller is “up”, then re-

8

SYMPTOM

No lights or heat

(all drawers)

No heat (one drawer)

Food dries out

Food gets soggy

Drawer falls open

Drawer falls out when opened

TROUBLESHOOTING SUGGESTIONS

POSSIBLE CAUSE

Warmer unplugged

Circuit breaker off or tripped

Internal damage

SUGGESTED REMEDY

Plug warmer into appropriate receptacle

Reset circuit breaker

Contact an Authorized Wells

Service Agency for repairs.

Set for desired temperature. Temperature control not set

Internal damage

Humidity control (air vent) not set

Contact an Authorized Wells

Service Agency for repairs.

OPEN air vent for dry operation.

CLOSE air vent for moist operation.

Water in pan evaporated or low Add water to pan.

Food contacting water Use a Humitrol Rack

Water level too high

Humidity control (air vent) not set

Water should be no more than

1/2" deep

OPEN air vent for dry operation.

CLOSE air vent for moist operation.

Catch roller not extended before closing drawer

Drawer catch damaged

Drawer stop dirty

Drawer stop damaged

Be sure catch roller is extended before installing drawer.

Contact an Authorized Wells

Service Agency for repairs.

Clean and lubricate drawer stop

Contact an Authorized Wells

Service Agency for repairs.

9

MAINTENANCE INSTRUCTIONS (continued)

CAUTION:

SHOCK HAZARD

Disconnect appliance from electric power before cleaning.

CAUTION:

HOT SURFACE

Exposed surfaces can be hot to the touch and may cause burns. Allow appliance to cool before servicing.

ADJUSTMENTS AND LUBRICATION

PRECAUTIONS: Turn control knob to OFF. Unplug warmer drawers cool

Remove drawer pans and Humitrol racks

FREQUENCY: Minimum - monthly. Every 2 weeks recommended.

TOOLS: Screwdrivers, Phillips (+) and flat blade (-).

Food-grade

1. Check slides on cabinet and drawers for cleanliness.

2. Check all rollers on cabinet and drawers for cleanliness and tightness. Lubricate.

3. Check cabinet drawer stops for operation. Stops must “snap” down positively. Clean and adjust as required.

4. Check cabinet heating element fasteners for tightness.

5. Check all cabinet drawer catches for tightness and operation.

Lubricate. Be certain roller is “out” before attempting to install

drawer.

6. Check thermostat thermobulb and capillary tube for condition.

Thermobulb must be securely mounted in the appropriate holder.

Arrange repairs for damaged thermobulb or capillary tube.

7. Check drawer faceplate and handle fasteners for tightness.

8. Check drawer catch clip for tightness.

9. For drawers equipped with gaskets, examine condition of gasket.

Arrange repairs for torn or damaged gaskets.

10. Reinstall drawers and check for proper operation.

Procedure is complete.

3

2

1

6

4

5

3

2

1 8

9

7

1

2

10

DESCRIPTION

20624

PAN, STAINLESS (ALL EXCEPT RWN) 21488

PAN, STAINLESS (RWN ONLY) 22228

LEG KIT, 4" PLASTIC (SET OF 4) 20314

LEG KIT, 4" METAL (SET OF 4)

LEG KIT, 6" METAL (SET OF 4)

20563

21607

CASTER KIT 10" HIGH (SET OF 4)

CASTER KIT 3-1/2" HIGH (SET OF 4)

CASTER KIT 2-1/4" HIGH (SET OF 4)

21034

21947

22025

PARTS & SERVICE

IMPORTANT: Use only factory authorized service parts.

For factory authorized service, or to order factory authorized replacement parts, contact your Wells authorized service agency, or call:

Wells Bloomfield, LLC

2 Erik Circle

P. O. Box 280

Verdi, NV 89439

Service Parts Dept. phone: (775) 689-5707 fax: (775) 689-5976

Service Parts Department can supply you with the name and telephone number of the

WELLS AUTHORIZED

SERVICE AGENCY nearest you.

CUSTOMER SERVICE DATA

please have this information available if calling for service

RESTAURANT _____________________________ LOCATION _____________

INSTALLATION DATE ________________________ TECHNICIAN ___________

SERVICE COMPANY ________________________________________________

TELEPHONE NUMBER (_____)_____-_________

EQUIPMENT MODEL NO. _______________

EQUIPMENT SERIAL NO. _______________

VOLTAGE: (check one) 120 208 240

11

Commercial Food Equipment Service Association

Wells Bloomfield proudly supports CFESA

Commercial Food Equipment Service Association

WELLS BLOOMFIELD, LLC

2 ERIK CIRCLE, P. O. Box 280 Verdi, NV 89439 telephone: 775-689-5703 fax: 775-689-5976 www.wellsbloomfield.com

PRINTED IN UNITED STATES OF AMERICA