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User‘s Guide
Dell E1916HV
Dell E1916HL
Dell E1916HM
Dell E2016HV
Dell E2016HL
Dell E2016HM
Dell E2216HV
Dell E2216HVM
Regulatory model: E1916HVf / E2016HVf / E2216HVf
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2015~201 9 Dell Inc. All rights reserved.
Information in this document is subject to change without notice. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™ and the DELL logo are trademarks of Dell Inc.; Microsoft®,
Windows®, and the Windows start button logo are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
2019 – 9 Rev. A0 9
2
Contents
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Identifying Parts and Controls. . . . . . . . . . . . . . . . . . . . . . . . . 7
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
LCD Monitor Quality & Pixel Policy . . . . . . . . . . . . . . . . . . . . . 18
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting Up the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . 21
Wall Mounting (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Operating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . 23
Using the On-Screen Display (OSD) Menu. . . . . . . . . . . . . . . . . 24
Setting the Maximum Resolution . . . . . . . . . . . . . . . . . . . . . . 48
Using the Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
3
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Product-Specific Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 56
Dell Soundbar Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
FCC Notices (U.S. Only) and Other Regulatory Information. . . . . . 60
Contact Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
4
About Your Monitor
Package Contents
Your monitor ships with all the components shown below. Ensure that you have received all the components and
Contact Dell if anything is missing.
NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
• Monitor
• Stand Riser
• Stand Base
• VESA™ Screw Cover
• Power Cable (varies with countries)
• VGA Cable
• Quick Setup Guide
• Safety and Regulatory Information
About Your Monitor 5
Product Features
The Dell E1916HV / E1916HL / E1916HM / E2016HV / E2016HL / E2016HM / E2216HV
/ E2216HV at-panel display has an active matrix, Thin-Film Transistor, Liquid Crystal
Display and LED backlight. The monitor’s features include:
• E1916HV / E1916HL / E1916HM : 47.01 cm (18.51 in .
) diagonal viewable image size,
1366 x 768 resolution, plus full-screen support for lower resolutions.
• E2016HV / E2016HL / E2016HM : 49.41 cm (19.5 in .
) diagonal viewable image size,
1600 x 900 resolution, plus full-screen support for lower resolutions.
• E2216HV / E2216HVM : 54.69 cm (21.53 in .
) diagonal viewable image size, 1920 x 1080 resolution, plus full-screen support for lower resolutions.
• Tilt adjustment capability.
• Removable pedestal and Video Electronics Standards Association (VESA) 100 mm mounting holes f
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• Security lock slot.
• Asset Management Capability.
• CECP (for China).
• RoHS compliant.
• Energy Gauge shows the energy level being consumed by the monitor in real time.
• Analog backlight dimming control f ker free display.
6 About Your Monitor
Identifying Parts and Controls
Front View
1 Function buttons (For more information, see
2 Power On/Off button (with LED indicator)
Back View
E1916HV / E1916HL / E1916HM / E2016HV / E2016HL / E2016HM:
Back View with Monitor Stand
About Your Monitor 7
E2216HV / E2216HVM:
Back View with Monitor Stand
Label Description
1
2
VESA mounting holes (100 mm)
Regulatory rating label
3
4
5
Use
To mount the monitor.
Lists the regulatory approvals.
Security lock slot Secures monitor with security lock
(security lock not included).
Barcode serial number label Refer to this label if you need to contact
Cable management slot
Dell for technical support.
Use to organize cables by placing them through the slot.
Side View
Right Side
8 About Your Monitor
Bottom View
Label Description Use
1 AC power connector To connect the monitor power cable.
2 VGA connector
3 Dell soundbar mounting slots
To connect your computer to the monitor using a VGA cable.
To attach the optional Dell Soundbar.
Monitor Specifications
The following sections give you information about the various power management modes and pin assignments for the various connectors of your monitor.
Power Management Modes
If you have VESA’s DPM TM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode * . If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.
E1916HV / E1916HL / E1916HM:
VESA Modes
Horizontal
Sync
Normal operation Active
Active-off mode Inactive
Switch off -
Vertical
Sync
Active Active White
Inactive Blanked Glowing white
Off
Power
Consumption
17 W (Maximum)**
14 W (Typical)
Less than 0.3 W
Less than 0.3 W
Power Consumption P on
Total Energy Consumption(TEC)
10 W
33.2 kWh
E2016HV:
VESA Modes
Horizontal
Sync
Normal operation Active
Active-off mode Inactive
Switch off -
Vertical
Sync
Active
Video
Power
Indicator
Active White
Power
Consumption
17 W (Maximum)**
14 W (Typical)
Less than 0.3 W Inactive Blanked Glowing white
Off Less than 0.3 W
About Your Monitor 9
Power Consumption P on
Total Energy Consumption(TEC)
11.98 W
38.6 kWh
E2016HL / E2016HM:
VESA Modes
Horizontal
Sync
Normal operation Active
Vertical
Sync Indicator Power Consumption
Active Active White 19 W (Maximum)**
Active-off mode Inactive
Switch off -
Inactive Blank ed Glowing white
Off
15 W (Typical)
Less than 0.3 W
Less than 0.3 W
Power Consumption P on
Total Energy Consumption(TEC)
11.98 W
37.9 kWh
E2216HV / E2216HVM:
VESA Modes
Horizontal
Sync
Normal operation Active
Active-off mode Inactive
Switch off -
Vertical
Sync
Active
Video
Power
Indicator
Active White
Inactive Blank ed Glowing white
Off
Power
Consumption
24 W (Maximum)**
18 W (Typical)
Less than 0.3 W
Less than 0.3 W
Power Consumption P on
Total Energy Consumption(TEC)
15.5 W
49.6 kWh
* Zero-power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
** Maximum power consumption with max luminance and contrast.
This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.
NOTE:
P on
: P ower consumption of on M ode measured with reference to Energy Star test method.
TEC: Total energy consumption in kWh measured with reference to Energy Star test method.
10 About Your Monitor
The OSD will only function in the normal operation mode. When any button except power button is pressed in Active-off mode, the following messages will be displayed:
Activate the computer and monitor to gain access to the
OSD
.
Pin Assignments
15-pin D-Sub connector
Pin Number Monitor Side of the 15-pin Side Signal Cable
1 Video-Red
2 Video-Green
8
9
10
11
12
3
4
5
6
7
Video-Blue
GND
Self-test
GND-R
GND-G
GND-B
DDC +5 V
GND-sync
GND
DDC data
About Your Monitor 11
13
14
15
H-sync
V-sync
DDC clock
Plug and Play Capability
You can install the monitor in any Plug and Play compatible system. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic. You can select different settings if required.
Flat-Panel Specifications
Model number E1916HV / E1916HL /
E1916HM
Screen type Active matrix - TFT LCD
E2016HV
Panel Type
Viewable image
TN
Diagonal
Horizontal Active
Area
470.1 mm
(18.51 in .
)
409.8 mm
(16.13 in .
)
Vertical Active
Area
Area
Pixel pitch
230.4 mm
(9.07 in .
)
94417.92 mm
(146.35 in .
2 )
2
0.30 x 0.30 mm
Active matrix - TFT LCD
TN
494.1 ± 0.02 mm
(19.5 ± 0.05 in .
)
432.0 ± 1.92 mm
(17.0 ± 0.08 in .
)
239.76 ± 3.42 mm
(9.44 ± 0.13 in .
)
102552.65 ± 1050 mm 2
(158.84± 1.56 in .
2 )
0.2712 ± 0.0012 x 0.2626
± 0.0074 mm
Viewing angle:
Horizontal 90° typical 90° typical
Vertical
Luminance output
65° typical
200 cd/m² (typical)
Contrast ratio 600 to 1 (typical)
Faceplate coating
Backlight
50° to 65° typical
200 cd/m² (typical)
600 to 1 (typical)
Antiglare with hard-coating
3H
Antiglare with hard-coating
3H
LED light bar system LED light bar system
12 About Your Monitor
Response Time
Color Depth
Color Gamut
5 ms typical (white to black, black to white)
16.7 mil colors
85 % (typical) **
5 ms typical (white to black, black to white)
16.7 mil colors
85 % (typical) **
Model number E2016HL / E2016HM E2216HV / E2216HVM
Screen type Active matrix - TFT LCD
Panel Type TN
Viewable image
Diagonal
Horizontal Active
Area
494.1 ± 0.02 mm
(19.5 ± 0.05 in .
)
432.0 ± 1.92 mm
(17.0 ± 0.08 in .
)
Vertical Active
Area
239.76 ± 3.42 mm
(9.44 ± 0.13 in .
)
Area
Pixel pitch
102552.65 ± 1050 mm 2
(158.84± 1.56 in .
2 )
0.2712 ± 0.0012 x 0.2626
± 0.0074 mm
Viewing angle:
Horizontal 170° typical
Vertical
Luminance output
Contrast ratio
160° typical
250 cd/m² (typical)
1000 to 1 (typical)
Faceplate coating
Antiglare with hardcoating 3H
Backlight LED edgelight system
Response Time
Color Depth
Color Gamut
5 ms typical (white to black, black to white)
16.7 mil colors
86 % (typical) *
Active matrix - TFT LCD
TN
546.86 mm
(21.53 in .
)
476.64 mm
(18.77 in .
)
268.11 mm
(10.56 in .
)
127791.95 mm 2
(198.21 in .
2 )
0.248 x 0.248 mm
90° typical
50° to 65° typical
200 cd/m² (typical)
600 to 1 (typical)
Antiglare with hardcoating 3H
LED light bar system
5 ms typical (white to black, black to white)
16.7 mil colors
85 % (typical) **
** E1916HV / E1916HL / E1916HM / E2016HV / E2216HV / E2216HVM color gamut
(typical) is based on CIE1976 (85 %) and CIE1931 (72 %) test standards. E2016HL /
E2016HM color gamut (typical) is based on CIE1976 (86 %) and CIE1931 (72 %) test standards.
About Your Monitor 13
Resolution Specifications
Model number E1916HV /
E1916HL /
E1916HM
Scan range
E2016HV /
E2016HL /
E2016HM
• Horizontal 30 kHz to 83 kHz (automatic)
• Vertical
Maximum preset resolution
E2216HV /
E2216HVM
56 Hz to 76 Hz (automatic)
1366 x 768 at 60 Hz 1600 x 900 at 60 Hz 1920 x 1080 at 60 Hz
Electrical Specifications
Model number
Video input signals
E1916HV / E1916HL / E1916HM / E2016HV / E2016HL /
E2016HM / E2216HV / E2216HVM
Analog RGB: 0.7 Volts ± 5 %, 75 ohm input impedance
Synchronization input signals
Separate horizontal and vertical synchronizations, polarity-free
TTL level, SOG (Composite SYNC on green)
AC input voltage / frequency / current
Inrush current
100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.0 A (typical)
120 V: 30 A (Max.)
240 V: 60 A (Max.)
Preset Display Modes
The following table lists the preset modes for which Dell guarantees image size and centering:
E1916HV / E1916HL / E1916HM ：
Display Mode
VESA, 720 x 400
VESA, 640 x 480
Horizontal
Frequency
(kHz)
31.5
31.5
Vertical
Frequency
(Hz)
70.1
59.9
Pixel Clock
(MHz)
28.3
25.2
Sync Polarity
(Horizontal/
Vertical)
-/+
-/-
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1280 x 1024
VESA, 1366 x 768
37.5
37.9
46.9
48.4
60.0
80.0
47.7
75.0
60.3
75.0
60.0
75.0
75.0
59.8
31.5
40.0
49.5
65.0
78.8
135.0
85.5
-/-
+/+
+/+
-/-
+/+
+/+
+/+
14 About Your Monitor
E2016HV / E2016HL / E2016HM ：
Display Mode
VESA, 720 x 400
Horizontal
Frequency
(kHz)
31.5
VESA, 640 x 480
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1152 x 864
VESA, 1280 x 1024
VESA, 1280 x 1024
VESA, 1600 x 900
31.5
37.5
37.9
46.9
48.4
60.0
67.5
64.0
80.0
55.5
E2216HV / E2216HVM ：
Display Mode
VESA, 720 x 400
Horizontal
Frequency
(kHz)
31.5
VESA, 640 x 480
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1152 x 864
VESA, 1280 x 1024
VESA, 1280 x 1024
VESA, 1600 x 900
VESA, 1920 x 1080
31.5
37.5
37.9
46.9
48.4
60.0
67.5
64.0
80.0
60.0
67.5
Vertical
Frequency
(Hz)
70.1
59.9
75.0
60.3
75.0
60.0
75.0
75.0
60.0
75.0
60.0
Pixel Clock
(MHz)
28.3
25.2
31.5
40.0
49.5
65.0
78.8
108.0
108.0
135.0
97.8
Sync Polarity
(Horizontal/
Vertical)
-/+
-/-
-/-
+/+
+/+
-/-
+/+
+/+
+/+
+/+
+/-
Vertical
Frequency
(Hz)
70.1
59.9
75.0
60.3
75.0
60.0
75.0
75.0
60.0
75.0
60.0
60.0
Pixel Clock
(MHz)
28.3
25.2
31.5
40.0
49.5
65.0
78.8
108.0
108.0
135.0
108.0
148.5
Sync Polarity
(Horizontal/
Vertical)
-/+
-/-
-/-
+/+
+/+
-/-
+/+
+/+
+/+
+/+
+/+
+/+
About Your Monitor 15
Physical Characteristics
The following table lists the monitor's physical characteristics:
Model Number
Connector type
E1916HV /
E1916HL /
E2016HV /
E2016HL /
E1916HM E2016HM
15-pin D-subminiature (Black connector)
Signal cable type Analog: D-Sub, 15 pins
Dimensions:
(with stand)
Height
Width
Depth
Dimensions:
(without stand)
Height
359.0 mm
(14.13 in .
)
445.4 mm
(17.54 in .
)
167.0 mm
(6.57 in .
)
368.9 mm
(14.52 in .
)
471.5 mm
(18.56 in .
)
167.0 mm
(6.57 in .
)
Width
Depth
Stand dimensions:
266.0 mm
(10.47 in .
)
445.4 mm
(17.54 in .
)
51.5 mm
(2.03 in .
)
275.4 mm
(10.84 in .
)
471.5 mm
(18.56 in .
)
51.5 mm
(2.03 in .
)
Height
Width
Depth
Weight:
Weight with packaging
Weight with stand assembly and cables
Weight without stand assembly
(For wall mount or VESA mount considerations - no cables)
Weight of stand assembly
156.0 mm
(6.14 in .
)
220.0 mm
(8.66 in .
)
167.0 mm
(6.57 in .
)
3.60 kg
(7.94 lb)
3.0 kg
(6.61 lb)
2.26 kg
(4.98 lb)
0.46 kg
(1.01 lb)
156.0 mm
(6.14 in .
)
220.0 mm
(8.66 in .
)
167.0 mm
(6.57 in .
)
3.65 kg
(8.05 lb)
3.02 kg
(6.66 lb)
2.26 kg
(4.98 lb)
0.46 kg
(1.01 lb)
E2216HV /
E2216HVM
396.7 mm
(15.62 in .
)
512.2 mm
(20.17 in .
)
180.0 mm
(7.09 in .
)
303.7 mm
(11.96 in .
)
512.2 mm
(20.17 in .
)
50.5 mm
(1.99 in .
)
177.0 mm
(6.97 in .
)
250.0 mm
(9.84 in .
)
180.0 mm
(7.09 in .
)
4.30 kg
(9.48 lb)
3.63 kg
(8.0 lb)
2.83 kg
(6.24 lb)
0.52 kg
(1.15 lb)
16 About Your Monitor
Environmental Characteristics
The following table lists the environmental conditions for your monitor:
Model Number E1916HV /
E1916HL /
E1916HM /
E2016HV
E2016HL /
E2016HM
Temperature
• Operating 0 °C to 40 °C (32 °F to 104 °F)
• Non-operating Storage: -20 °C to 60 °C (-4 °F to 140 °F)
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Humidity
E2216HV /
E2216HVM
• Operating 10 % to 80 % (non-condensing)
• Non-operating Storage: 5 % to 90 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)
Altitude
• Operating 5,000 m (16,404 ft) max
• Non-operating 12,191 m (40,000 ft) max
Thermal dissipation 58.0 BTU/hour
(maximum)
47.8 BTU/hour
(typical)
64.8 BTU/hour
(maximum)
51.2 BTU/hour
(typical)
81.9 BTU/hour
(maximum)
68.3 BTU/hour
(typical)
About Your Monitor 17
LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed pixel that appears as an extremely tiny dark or bright discolored spot. When the pixel remains permanently lit, it is known as a “bright dot.” When the pixel remains black, it is known as a “dark dot.”
In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered normal and within competitive standards. For more information, see Dell Support site at: http://www.dell.com/support/monitors .
Maintenance Guidelines
Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the monitor.
CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:
• To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
• Use a slightly dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
• If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
• Handle your monitor with care as a darker-colored monitor may scratch and show white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.
18 About Your Monitor
Setting Up the Monitor
Attaching the Stand
NOTE: The stand base is detached when the monitor is shipped from the factory.
1. Assemble the stand riser to stand base. a. Place the monitor stand base on a stable table top. b. Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place.
2. Attach the stand assembly to the monitor: a. Place the monitor on a soft cloth or cushion near the edge of desk. b. Align the stand assembly bracket to the monitor groove. c. Insert the bracket towards monitor until it locks in place.
Setting Up the Monitor 19
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions.
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable
2. Connect VGA cable to the corresponding video port on the back of your computer.
Connecting VGA Cable
NOTE: The graphics are used for the purpose of illustration only. Appearance on the computer may vary.
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See Connecting
Your Monitor for cable attachment), organize all cables as shown above .
20 Setting Up the Monitor
Removing the Monitor Stand
NOTE This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the removal instructions.
1. Remove the VESA Cover. a. Place the monitor panel on a soft cloth or cushion . b. Lft from both side simultaneously, remove the VESA Cover away from the monitor.
2. Remove the stand assembly to the monitor.
a. Use a long and thin screwdriver to push the release latch located in a hole just above the stand.
b. Once the latch is released, remove the base away from the monitor.
Setting Up the Monitor 21
Wall Mounting (Optional)
(Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESAcompatible base mounting kit.
1. Place the monitor panel on a soft cloth or cushion on a stable fl t table.
2. Remove the stand.
3. Use a screwdriver to remove the four screws securing the plastic cover. (figu e 2)
4. Attach the mounting bracket from the wall mounting kit to the LCD.
5. Mount the LCD on the wall by following the instructions that came with the base mounting kit.
NOTE: For use only with UL-listed wall-mount bracket with minimum weight/load bearing capacity of 2.26 kg (E1916HV / E1916HL /
E1916HM)/2.26kg (E2016HV / E2016HL / E2016HM)/2.83 kg (E2216HV /
E2216HVM).
22 Setting Up the Monitor
Operating the Monitor
Power On the Monitor
Press the button to turn on the monitor.
Using the Front-Panel Controls
on the front of the monitor to adjust the image settings.
Front-Panel Keys
A
B
C
Description
Use the Preset modes key to choose from a list of preset
color modes. See Using the OSD Menu
.
Preset modes
Brightness /Contrast
Use the Brightness / Contrast key to direct access to the
"Brightness" and "Contrast" control menu.
Use the Menu key to open the on-screen display (OSD).
Menu
D Use the Exit key to exit on-screen display (OSD) from menu and sub-menus.
Exit
Front-Panel Keys
Front-Panel Keys Description
A Use the Up key to adjust (increase ranges) items in the OSD menu.
Up
Operating the Monitor 23
B
C
D
Down
Use the Down key to adjust (decrease ranges) items in the OSD menu.
Use the OK key to confirm your selection.
OK
Use the Back key to go back to the previous menu.
Back
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.
1. Press the button to open the OSD menu and display the main menu.
Main Menu
24 Operating the Monitor
Operating the Monitor 25
2. Press the and buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted.
3. To select the highlighted item on the menu press the button again.
4. Press the and buttons to select the desired parameter.
5. Press the button to enter the slide bar and then use the or buttons, according to the indicators on the menu, to make your changes.
6. Select the to return to previous menu without accepting current settings or to accept and return to previous menu.
The table below provides a list of all the OSD menu options and their functions.
Icon Menu and
Submenus
Energy Use
Description
Brightness/
Contrast
This meter shows the energy level being consumed by the monitor in real time.
Use the Brightness and Contrast menu to adjust the Brightness/
Contrast.
26 Operating the Monitor
Brightness
Contrast
Allows you to adjust the brightness or luminance of the backlight.
Press the key to increase brightness and press the key to decrease brightness (min 0 ~ max 100).
Allows you to adjust the contrast or the degree of difference between darkness and lightness on the monitor screen. Adjust brightness first, and adjust contrast only if you need further adjustment.
Press the key to increase contrast and press the key to decrease contrast (min 0 ~ max 100).
Operating the Monitor 27
Auto Adjust Use this key to activate automatic setup and adjust menu.
28 Operating the Monitor
The following dialog appears on a black screen as the monitor self-adjusts to the current input:
Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel Clock (Coarse) and
Phase (Fine) controls under Display .
NOTE : Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables.
Operating the Monitor 29
Color Use the Color menu to adjust the monitor's color settings.
30 Operating the Monitor
Input Color
Format
Allows you to set the video input mode to RGB or YPbPr
Operating the Monitor 31
Preset Modes Allows you to choose from a list of preset color modes.
32 Operating the Monitor
Reset Color
• Standard : Loads the monitor's default color settings.
This is the default preset mode.
• Multimedia : Loads color settings ideal for multimedia applications.
• Paper : Loads brightness and sharpness settings ideal for viewing text. Blend the text background to simulate paper media without affecting color images. Applies to
RGB input format only.
• Warm : Increases the color temperature. The screen appears warmer with a red/yellow tint.
• Cool : Decreases the color temperature. The screen appears cooler with a blue tint.
• Custom Color : Allows you to manually adjust the color settings. Press the and keys to adjust the Red,
Green, and Blue values and create your own preset color mode.
Resets your monitor's color settings to the factory defaults.
Operating the Monitor 33
Display Use the Display menu to adjust the monitor's display settings.
34 Operating the Monitor
Aspect Ratio
Horizontal
Position
Adjusts the image ratio as Wide 16:9, 4:3, or 5:4.
NOTE: Wide 16:9 adjustment is not required at maximum preset resolution 1366 x 768 (for E1916HV / E1916HL / E1916HM) or
1600 x 900 (for E2016HV / E2016HL / E2016HM) or 1920 x 1080
(for E2216HV / E2216HVM).
Use or the buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+).
Vertical Position
Use the or buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).
Sharpness
This feature can make the image look sharper or softer. Use or to adjust the sharpness from '0' to '100'.
Pixel Clock
Phase
The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. Use or buttons to adjust for best image quality.
If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine), again.
Reset Display Select this option to restore default display settings.
Operating the Monitor 35
Energy
36 Operating the Monitor
Power Button
LED
Reset Energy
Menu
Allows you to set the power LED indicator on or off during active to save energy.
Select this option to restore default Energy settings.
Select this option to adjust the settings of the OSD such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.
Operating the Monitor 37
Language
Transparency
Timer
Allows you to set the OSD display to one of eight languages:
English, Spanish, French, German, Brazilian Portuguese, Russian,
Simplified Chinese, or Japanese.
Allows you to adjust the OSD background from opaque to transparent.
Allows you to set the time for which the OSD remains active after you press a key on the monitor.
Use the and keys to adjust the slider in 1 second increments, from 5 to 60 seconds.
38 Operating the Monitor
Lock Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All keys are locked except key.
NOTE: When the OSD is locked, pressing the menu key takes you directly to the OSD settings menu, with 'OSD Lock' preselected on entry. Press and hold key for 6 seconds to unlock and allow user access to all applicable settings.
Reset Menu Select this option to restore default menu settings.
Personalize Selecting this option allows you to set two shortcut keys.
Operating the Monitor 39
Shortcut Key 1 User can select from "Preset Modes", "Brightness/Contrast",
"Auto Adjust", "Aspect Ratio" and set as shortcut key.
40 Operating the Monitor
Operating the Monitor 41
Shortcut Key 2 User can select from "Preset Modes", "Brightness/Contrast",
"Auto Adjust", "Aspect Ratio" and set as shortcut key.
42 Operating the Monitor
Reset
Personalization
Others
Allows you to restore shortcut key to the default setting.
Operating the Monitor 43
44 Operating the Monitor
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows a software on your computer to adjust the monitor display settings like the brightness, color balance etc.
Enable (Default): Optimizes the performance of your monitor and provides a better customer experience.
Disable: Disables the DDC/CI option and the following message appears on the screen.
LCD
Conditioning
This feature will help reduce minor cases of image retention.
If an image appears to be stuck on the monitor, select LCD
Conditioning to help eliminate any image retention. Using the LCD Conditioning feature may take some time. LCD
Conditioning feature cannot remove severe cases of image retention or burn-in.
NOTE : Use LCD Conditioning only when you experience a problem with image retention.
The below warning message appears once user selects “Enable"
LCD Conditioning.
Reset Other
Factory Reset
Select this option to restore default other settings, such as DDC/
CI.
Resets all OSD settings to the factory preset values.
Operating the Monitor 45
OSD Messages
When the monitor does not support a particular resolution mode you will see the following message:
This means that the monitor cannot synchronize with the signal that it is receiving from
the computer. See Monitor Specifications
for the horizontal and vertical frequency ranges addressable by this monitor. Recommended mode is 1366 x 768 (for E1916HV /
E1916HL / E1916HM) or 1600 x 900 (for E2016HV / E2016HL / E2016HM) or 1920 x 1080
(for E2216HV / E2216HVM).
46 Operating the Monitor
You will see the following message before the DDC/CI function is disabled.
When the monitor enters the Power Save mode, the following message appears:
Activate the computer and wake up the monitor to gain access to the OSD .
If you press any button other than the power button, the following messages will appear depending on the selected input:
If VGA cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 5 minutes if left at this state.
for more information.
Operating the Monitor 47
Setting the Maximum Resolution
For optimal display performance while using the Microsoft Windows operating systems, set the display resolution to 1366 x 768 (for E1916HV / E1916HL / E1916HM) or 1600 x
900 (for E2016HV / E2016HL / E2016HM) or 1920 x 1080 (for E2216HV / E2216HVM) p ixels by performing the following steps:
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop.
2. Right-click on the desktop and click Screen Resolution .
3. Click the dropdown list of the screen resolution and select 1366 x 768 (for
E1916HV / E1916HL / E1916HM) or 1600 x 900 (for E2016HV / E2016HL /
E2016HM) or 1920 x 1080 (for E2216HV / E2216HVM).
4. Click OK.
In Windows 10 :
1. Right-click on the desktop and click Display settings .
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 1366 x 768 (for E1916HV /
E1916HL / E1916HM) or 1600 x 900 (for E2016HV / E2016HL / E2016HM) or 1920 x 1080 (for E2216HV / E2216HVM).
4. Click Apply .
If you do not see 1366 x 768 (for E1916HV / E1916HL / E1916HM) or 1600 x 900 (for
E2016HV / E2016HL / E2016HM) or 1920 x 1080 (for E2216HV / E2216HVM) as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the provided
1: If you have a Dell desktop or a Dell portable computer with Internet access
2: If you have a non Dell desktop, portable computer, or graphics card
48 Operating the Monitor
If you have a Dell desktop or a Dell portable computer with Internet access
1. Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics
2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1366 x 768 (for E1916HV / E1916HL / E1916HM) or 1600 x 900 (for E2016HV /
E2016HL / E2016HM) or 1920 x 1080 (for E2216HV / E2216HVM) again.
NOTE: If you are unable to set the resolution to 1366 x 768 (for E1916HV / E1916HL
/ E1916HM) or 1600 x 900 (for E2016HV / E2016HL / E2016HM) or 1920 x 1080 (for
E2216HV / E2216HVM), please contact Dell to inquire about a graphics adapter that supports these resolutions.
If you have a non Dell desktop, portable computer, or graphics card
In Windows Vista, Windows 7, Windows 8 or Windows 8.1
:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
6. Please refer to the graphics card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
7. After installing the drivers for your graphics adapter, attempt to set the resolution to 1366 x 768 (for E1916HV / E1916HL / E1916HM) or 1600 x 900 (for E2016HV /
E2016HL / E2016HM) or 1920 x 1080 (for E2216HV / E2216HVM) again.
In Windows 10 :
1. Right-click on the desktop and click Display settings .
2. Click Advanced display settings.
3. Click Display adapter properties.
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Please refer to the graphics card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your graphics adapter, attempt to set the resolution to 1366 x 768 (for E1916HV / E1916HL / E1916HM) or 1600 x 900
(for E2016HV / E2016HL / E2016HM) or 1920 x 1080 (for E2216HV / E2216HVM) again.
NOTE: If you are unable to set the resolution to 1366 x 768 (for E1916HV / E1916HL
/ E1916HM) or 1600 x 900 (for E2016HV / E2016HL / E2016HM) or 1920 x 1080
(for E2216HV / E2216HVM), please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution of 1366 x 768 (for E1916HV / E1916HL / E1916HM) or 1600 x 900 (for E2016HV / E2016HL /
E2016HM) or 1920 x 1080 (for E2216HV / E2216HVM) .
Operating the Monitor 49
Using the Tilt
Tilt
With the stand assembly, you can tilt the monitor for the most comfortable viewing angle.
NOTE: The stand base is detached when the monitor is shipped from the factory.
50 Operating the Monitor
Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instruction
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monito .
2. Unplug the video cable from the back of the computer. To ensure proper
Self-Test operation, remove VGA cables from the back of computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.
4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. The monitor will enter Power Save
Mode after 5 minutes if left at this state.
5. Turn off your monitor and econnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
Troubleshooting 51
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.
NOTE : You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor.
The monitor then goes into the self-test mode.
3. Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 4 on the front panel again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white screens.
The test is complete when the Text screen appears. To exit, press the Button 4 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
52 Troubleshooting
Common Problems
The following table contains general information about common monitor problems you might encounter and the possible solutions.
Common Symptoms What You
Experience
No Video/Power LED off
No Video/Power LED on
Poor Focus
No picture
Possible Solutions
• Ensure that the video cable connecting the monitor and the computer is properly connected and secure.
• Verify that the power outlet is functioning properly using any other electrical equipment.
• Ensure that the power button is depressed fully.
• Ensure that the correct input source is selected via the Input Source Select button.
• Check the “Power LED Button” option under Energy in OSD Menu .
• Increase brightness & contrast controls via OSD.
No picture or no brightness
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable connector.
• Ensure that the correct input source is selected via the Input Source Select menu.
Picture is fuzzy, blurry, or ghosting
• Run the built-in diagnostics.
• Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock controls via OSD.
Shaky/Jittery Video Wavy picture or fine movement
• Eliminate video extension cables.
• Reset the monitor to Factory
Settings .
• Change the video resolution to the correct aspect ratio (16:9).
• Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock controls via OSD.
• Reset the monitor to Factory
Settings .
• Check environmental factors.
• Relocate the monitor and test in another room.
Troubleshooting 53
Missing Pixels LCD screen has spots • Cycle power on-o ff .
• Pixel that is permanently off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at: http://www.dell.com/support/ monitors .
Stuck-on Pixels LCD screen has bright spots
• Cycle power on-o ff .
• Pixel that is permanently off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at: http://www.dell.com/support/ monitors .
Brightness Problems
Geometric Distortion
Picture too dim or too bright
• Reset the monitor to Factory
Settings .
Screen not centered correctly
• Auto Adjust via OSD.
• Adjust brightness & contrast controls via OSD.
• Reset the monitor to Factory
Settings .
• Auto Adjust via OSD.
• Adjust brightness & contrast controls via OSD.
Horizontal/Vertical
Lines
Screen has one or more lines
• Reset the monitor to Factory
Settings .
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock controls via OSD.
• Perform monitor self-test feature check and determine if these lines are also in self-test mode.
• Check for bent or broken pins in the video cable connector.
54 Troubleshooting
Synchronization
Problems
Screen is scrambled or appears torn
• Reset the monitor to Factory
Settings .
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock controls via OSD.
• Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.
Safety-Related Issues
Intermittent Problems
Missing Color
Wrong Color
Visible signs of smoke or sparks
Monitor malfunctions on & off
• Check for bent or broken pins in the video cable connector.
• Restart the computer in the safe mode.
• Do not perform any troubleshooting steps.
• Contact Dell immediately.
• Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
• Reset the monitor to Factory
Settings .
• Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
Picture missing color • Perform monitor self-test feature check.
• Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
• Check for bent or broken pins in the video cable connector.
Picture color not good • Change the Color Mode in the Color
OSD to Graphics or Video depending on the application.
• T ry diff erent Color Preset Settings in Color OSD. Adjust R/G/B value in
Color OSD if the Color Management is turned o ff .
• Change the Input Color Format to PC
RGB or YPbPr in the Color OSD.
Troubleshooting 55
Image retention from a static image left on the monitor for a long period of time
Faint shadow from the static image displayed appears on the screen
• Use the Power Management feature to turn off the monitor t all times when not in use (for more
information, see Power Management
• Alternatively, use a dynamically changing screensaver.
Product-Specific Problems
Specific Symptoms What You
Experience
Screen image is too small
Cannot adjust the monitor with the buttons on the front panel
No Input Signal when user controls are pressed
Possible Solutions
Image is centered on screen, but does not fill entire viewing area
OSD does not appear on the screen
• Check the Aspect Ratio setting in the
Display OSD.
• Reset the monitor to Factory
Settings .
• Turn off the monito , unplug the power cord, plug back, and then turn on the monitor.
• Check whether the OSD menu is locked. If yes, press and hold the button beside the Power button for 10 seconds to unlock (for more information, see Lock).
No picture, the LED light is white. When you press “up”, “down” or “Menu” key, the message “ No input signal” will appear.
• Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.
• Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.
• Reset the computer or video player.
The picture does not fill the entire screen
The picture cannot fill the height or width of the screen
• Due to diff erent video formats (aspect ratio) of DVDs, the monitor may display in full screen.
• Run the built-in diagnostics.
56 Troubleshooting
Dell Soundbar Problems
Common Symptoms What You
Experience
No sound for system where the Soundbar draws power from an
AC adapter
No Sound
Possible Solutions
No power to
Soundbar - the power indicator is off
• Turn the Power/Volume knob on the
Soundbar clockwise to the middle position; check if the power indicator
(white LED) on the front of the
Soundbar is illuminated.
• Confirm th t the power cable from the Soundbar is plugged into the adapter.
Soundbar has power - power indicator is on
• Plug the audio line-in cable into the computer’s audio out jack.
• Set all volume controls to their maximum and ensure that the mute option is not enabled.
• Play some audio content on the computer (example, audio CD, or
MP3).
• Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
• Clean and reseat the audio line-in plug.
• Test the Soundbar using another audio source (For example: portable
CD player, MP3 player).
Troubleshooting 57
Distorted Sound
Distorted Sound
Unbalanced Sound
Output
Computer’s sound card is used as the audio source
Other audio source is used
Sound from only one side of Soundbar
• Clear any obstructions between the
Soundbar and the user.
• Confirm th t the audio line-in plug is completely inserted into the jack of the sound card.
• Set all Windows volume controls to their midpoints.
• Decrease the volume of the audio application.
• Turn the Power/Volume knob on the
Soundbar counter-clockwise to a lower volume setting.
• Clean and re-seat the audio line-in plug.
• Troubleshoot the computer’s sound card.
• Test the Soundbar using another audio source (For example: portable
CD player, MP3 player).
• Avoid using an audio cable extension or audio jack converter.
• Clear any obstructions between the
Soundbar and the user.
• Confirm th t the audio line-in plug is completely inserted into the jack of the audio source.
• Decrease the volume of the audio source.
• Turn the Power/Volume knob on the
Soundbar counter-clockwise to a lower volume setting.
• Clean and reseat the audio line-in plug.
• Clear any obstructions between the
Soundbar and the user.
• Confirm th t the audio line-in plug is completely inserted into the jack of the sound card or audio source.
• Set all Windows audio balance controls (L-R) to their midpoints.
• Clean and reseat the audio line-in plug.
• Troubleshoot the computer’s sound card.
• Test the Soundbar using another audio source (For example: portable
CD player, MP3 player).
58 Troubleshooting
Low Volume Volume is too low • Clear any obstructions between the
Soundbar and the user.
• Turn the Power/Volume knob on the
Soundbar clockwise to the maximum volume setting.
• Set all Windows volume controls to their maximum.
• Increase the volume of the audio application.
• Test the Soundbar using another audio source (For example: portable
CD player, MP3 player)
Troubleshooting 59
Appendix
Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide .
FCC Notices (U.S. Only) and Other Regulatory
Information
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received including interference that may cause undesired operation
Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in your area.
To get online monitor support content:
1. Visit www.dell.com/support/monitors
To contact Dell for sales, technical support, or customer service issues:
1. Visit www.dell.com/support .
2. Verify your country or region in the Choose A Country/Region drop-down menu at the top left of the page.
3. Click Contact Us on the top left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
60 Appendix
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Key Features
- 48.3cm (19") HD 1366 x 768 W-LED TN
- 5ms, 16:9, 200cd/m², 600:1
- VGA
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