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Dell P3418HW
User‘s Guide
Model: P3418HW
Regulatory Model: P3418HWf
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Rev. A00
Contents
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Package Contents . . . . . . . . . . . . . . . . . . . . . . . 6
Product Features . . . . . . . . . . . . . . . . . . . . . . . .7
Identifying Parts and Controls . . . . . . . . . . . . . . . . . 8
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . 10
Flat-Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . 10
Resolution Specifications . . . . . . . . . . . . . . . . . . . . . . . . 12
Supported Video Modes . . . . . . . . . . . . . . . . . . . . . . . . 12
Preset Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . 13
Speaker Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 14
Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . 14
Environmental Characteristics . . . . . . . . . . . . . . . . . . . . . 16
Power Management Modes . . . . . . . . . . . . . . . . . . . . . . . 17
Universal Serial Bus (USB) Interface . . . . . . . . . . . . . 21
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . 23
LCD Monitor Quality & Pixel Policy
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . 23
Caring for Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . .24
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . 24
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . 27
Connecting HDMI Cable . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting DisplayPort (DP to DP) cable . . . . . . . . . . . . . . . 27
Connecting DisplayPort (Mini-DP to DP) cable . . . . . . . . . . . . 27
Connecting USB 3 .0 cable . . . . . . . . . . . . . . . . . . . . . . . 28
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . 29
Removing the Monitor Stand . . . . . . . . . . . . . . . . . 30
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . 31
Operating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . .32
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . 32
Using the Front-Panel Controls . . . . . . . . . . . . . . . . 32
Front-Panel Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the On-Screen Display (OSD) Menu . . . . . . . . . . 33
Accessing the Menu System . . . . . . . . . . . . . . . . . . . . . . 33
OSD Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Setting the Maximum Resolution . . . . . . . . . . . . . . . 51
If you have a non Dell desktop, portable computer, or graphics card . 52
Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . 53
Tilt, Swivel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Vertical Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . 56
Common Problems . . . . . . . . . . . . . . . . . . . . . . . 57
Product-Specific Problems . . . . . . . . . . . . . . . . . . 61
Universal Serial Bus (USB) Specific Problems . . . . . . . . 62
Speakers Specific Problems . . . . . . . . . . . . . . . . . . 63
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . 64
FCC Notices (U .S . Only) and Other Regulatory Information . 64
Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 64
About Your Monitor
Package Contents
Your monitor ships with all the components shown below. Ensure that you have received all the components and
Contact Dell if anything is missing.
NOTE: Some items may be optional and may not ship with your monitor .
Some features may not be available in certain countries .
• Monitor
• Stand Riser
• Stand Base
• Power Cable (varies with countries)
• DisplayPort cable (Mini-DP to
DP)
• USB 3.0 upstream cable
(enables the USB ports on the monitor)
6 │ About Your Monitor
• Quick Setup Guide
• Safety and Regulatory
Information
Product Features
The Dell P3418HW flat-panel display has an active matrix, Thin-Film Transistor,
Liquid Crystal Display and LED backlight. The monitor’s features include:
• P3418HW: 86.704 cm (34.0 inches) diagonal viewable image size, 2560 x 1080 resolution, plus full-screen support for lower resolutions.
• Wide viewing angle to allow viewing from a sitting or standing position , or while moving from side-to-side.
• Tilt, swivel, and vertical extension adjustment capabilities.
• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier set up with an elegant viewing experience.
• Removable pedestal and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions.
• Plug and play capability if supported by your system.
• Color gamut of 99% sRGB.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• Dell Display Manager Software included.
• Security lock slot.
• Stand lock.
• Capability to switch from wide aspect to standard aspect ratio while maintaining the image quality.
• 0.5 W standby power when in the sleep mode.
• Supports Picture by Picture (PBP) and Picture in Picture (PIP) Select mode.
• Optimize eye comfort with a flicker-free screen .
NOTE: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, including eye fatigue or digital eye strain.
ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort.
About Your Monitor │ 7
Identifying Parts and Controls
Front View
1
Function buttons (For more information, see Operating the Monitor
)
2 Power On/Off button (with LED indicator)
Back View
Back View with Monitor Stand
Label Description
1
2
VESA mounting holes (100 mm)
Regulatory rating label
3
4
Use
To mount the monitor.
Stand release button
Lists the regulatory approvals.
Releases stand from monitor.
Barcode serial number label Refer to this label if you need to contact
5 Cable management slot
Dell for technical support.
Use to organize cables by placing them through the slot.
8 │ About Your Monitor
Side View
Label Description Use
1 USB downstream port Connect your USB device. You can only use this connector after you have connected the USB
2 USB downstream port with Power Charging cable to the computer and USB downstream connector on the monitor.*
Connect to charge your device.
* To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended to connect any other USB devices to the adjacent port(s).
Bottom View
Label Description Use
1 AC power connector To connect the monitor power cable.
2 Security lock slot Secures monitor with security lock (security lock not included).
About Your Monitor │ 9
3 HDMI connector Connect your computer with HDMI cable.
4 DisplayPort connector Connect your computer with DP cable.
5
6
Mini DisplayPort connector
USB upstream port
Connect your computer with Mini DP to DP cable.
Connect the USB cable that came with your monitor to the monitor and the computer. Once this cable is connected, you can use the USB connectors on the monitor.
7 USB downstream port Connect your USB device. You can use this connector only after you have connected the
8 Audio Line Out
USB cable to the computer and USB upstream connector on the monitor.
Connect the Soundbar mini stereo plug
(Supports two-channel output ).
9 Stand lock feature To lock the stand to the monitor using a M3 x 6 mm screw (screw not included).
Monitor Specifications
Flat-Panel Specifications
Model number P3418HW
Screen type
Panel Technology
Active matrix - TFT LCD
In-Plane Switching Technology
Viewable image
Active Screen Size 86.704 cm (34 inches) (Aspect Ratio: 21:9)
Horizontal Active Area 799.80 mm (31.49 inches)
Vertical Active Area 334.80 mm (13.18 inches)
Area 267773.04 mm 2 (415.01 inches 2 )
10 │ About Your Monitor
Outline Dimension
Pixel pitch
Pixel per inch (PPI)
Viewing angle
Horizontal
Vertical
Brightness
813.9(H) x 368.1(V)x 37.8 mm (Typ.)
0.312 mm x 0.310 mm
81.4 x 81.9
172° typical
178° typical
300 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
Display screen coating Antiglare with hard-coating 3H
Backlight
Response Time
White LED edgelight system
OverDrive :
5 ms (typical-fast mode)
8 ms (typical - normal mode)
Color Depth
Color Gamut
Connectivity
16.78 million colors
99% sRGB *
• 2 x HDMI 1.4 (HDCP 1.4)
• 1 x DP 1.2 (HDCP 1.4)
• 1 x mDP (HDCP 1.4)
• 1 x USB 3.0 port - Upstream
• 2 x USB 3.0 port - Side (1 charging port)
• 2 x USB 3.0 port - Bottom
• 1 x Audio Line Out
About Your Monitor │ 11
Border width (edge of monitor to active area)
7.05 mm (Left/Right)
8.0 mm (Top)
25.3 mm (Bottom)
Adjustability
Height adjustable stand 0 to 115 mm
Tilt
Swivel
Pivot
Dell Display Manager
Compatibility
Security
-5° to 21°
-30° to 30°
N/A
Yes
• Security lock slot (cable lock sold separately)
• Anti-theft stand lock slot (to panel)
* P3418HW color gamut (typical) is based on CIE1931 standard.
Resolution Specifications
Model number
Scan range
P3418HW
• Horizontal
• Vertical
30 kHz to 83 kHz (automatic)
56 Hz to 76 Hz (automatic)
Maximum preset resolution 2560 x 1080 at 60 Hz
Supported Video Modes
Model number
Video display capabilities
(HDMI & DP playback)
P3418HW
480p, 576p, 720p, 1080i, 1080p
12 │ About Your Monitor
Preset Display Modes
The following table lists the preset modes for which Dell guarantees image size and centering:
Display Mode
VESA, 720 x 400
VESA, 640 x 480
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1152 x 864
VESA, 1280 x 1024
VESA, 1280 x 1024
VESA, 1600 x 900
VESA, 1920 x 1080
VESA, 2560 x 1080
Horizontal
Frequency
(kHz)
31.5
31.5
37.5
37.9
46.9
48.4
60.0
67.5
64.0
80.0
60.0
67.5
66.6
Vertical
Frequency
(Hz)
70.1
59.9
75.0
60.3
75.0
60.0
75.0
75.0
60.0
75.0
60. 0
60.0
60.0
Pixel Clock
(MHz)
28.3
25.2
31.5
40.0
49.5
65.0
78.8
108.0
108.0
135.0
108.0
148.5
185.5
Sync Polarity
(Horizontal/
Vertical)
-/+
-/-
-/-
+/+
+/+
-/-
+/+
+/+
+/+
+/+
+/+
+/+
+/-
Electrical Specifications
Model number P3418HW
Video input signals HDMI 1.4/DP 1.2*, 600mV for each differential line, 100 ohm
AC input voltage / frequency / current input impedance per differential pair
100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 4.0 A
(typical)
About Your Monitor │ 13
Inrush current 120 V: 40 A (Max.)
240 V: 80 A (Max.)
* Support DP1 .2 specification, include HBR2 and DP audio .
Speaker Specifications
Model number
Speaker
Impedance
P3418HW
2 x 9.0 W
8 ohm
Physical Characteristics
The following table lists the monitor’s physical characteristics:
Model Number
Signal cable type
P3418HW
• Digital: detachable, HDMI, 19 pins
• Digital: detachable, Mini-DP to DP, 20 pins
• Universal Serial Bus: detachable, USB, 9 pins
Dimensions: (with stand)
Height (extended)
Height (compressed)
Width
Depth
Dimensions: (without stand)
Height
Width
Depth
Stand dimensions:
Height (extended)
Height (compressed)
532.6 mm (20.97 inches)
417.6 mm (16.44 inches)
813.9 mm (32.04 inches)
226.4 mm (8.91 inches)
368.1 mm (14.49 inches)
813.9 mm (32.04 inches)
51.35 mm (2.02 inches)
416.9 mm (16.41 inches)
410.0 mm (16.14 inches)
14 │ About Your Monitor
Width
Depth
Weight:
342.2 mm (13.47 inches)
226.4 mm (8.91 inches)
Weight with packaging 14.58 kg (31.30 lb)
Weight with stand assembly and cables
Weight without stand assembly
(For wall mount or VESA mount considerations - no cables)
Weight of stand assembly
10.09 kg (22.24 lb)
6.81 kg (15.01lb)
2.76 kg (6.08 lb)
About Your Monitor │ 15
Environmental Characteristics
The following table lists the environmental conditions for your monitor:
Model Number
Compliant Standards
P3418HW
• Meets NFPA 99 leakage current requirements
• RoHS-compliant
• BFR/PVC-free (Halogen-free) excluding external cables
• Arsenic-Free glass and Mercury-Free for the panel only
Temperature
• Operating 0 °C to 40 °C (32 °F to 104 °F)
• Non-operating Storage: -20 °C to 60 °C (-4 °F to 140 °F)
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Humidity
• Operating
• Non-operating
10 % to 80 % (non-condensing)
Storage: 5 % to 90 % (non-condensing)
Shipping: 10 % to 90 % (non-condensing)
Altitude
• Operating
• Non-operating
Thermal dissipation
4,000 m (12,000 ft) max
12,191 m (40,000 ft) max
410 BTU/hour (maximum)
137 BTU/hour (typical)
16 │ About Your Monitor
Power Management Modes
If you have VESA’s DPM compliance display card or software installed in your PC, the monitor automatically reduces its power consumption when not in use. This is referred to as Power Save Mode. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning.
The following table shows the power consumption and signaling of this automatic power-saving feature:
Normal operation Active
Active-off mode Inactive
Switch off -
Vertical
Sync Video
Active
Power
Indicator Power Consumption
Active White 120 W (Maximum)**
Inactive Blank Glowing
white
Off
40 W (Typical)
Less than 0.5 W
Less than 0.3 W *
* Zero-power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
** Maximum power consumption with max luminance and contrast.
The OSD will only function in the normal operation mode. When any button except power button is pressed in Active-off mode, the following messages will be displayed:
Activate the computer and monitor to gain access to the
.
About Your Monitor │ 17
Pin Assignments
DisplayPort Connecto r
Pin
Number
1
7
8
5
6
2
3
4
9
10
11
12
13
17
18
19
20
14
15
16
20-pin Side of the Connected Signal Cable
ML_Lane 3(n)
GND
ML_Lane 3(p)
ML_Lane 2(n)
GND
ML_Lane 2(p)
ML_Lane 1(n)
GND
ML_Lane 1(p)
ML_Lane 0(n)
GND
ML_Lane 0(p)
CONFIG1
CONFIG2
AUX CH(p)
GND
AUX CH(n)
Hot Plug Detect
Return
DP_PWR
18 │ About Your Monitor
Mini DisplayPort Connector
17
18
19
20
13
14
15
16
Pin Number 20-pin Side of the Connected Signal Cable
1 GND
2 Hot Plug Detect
3
4
5
6
ML_Lane 3(n)
CONFIG1
ML_Lane 3(p)
CONFIG2
10
11
12
7
8
9
GND
GND
ML_Lane 2(n)
ML_Lane 0(n)
ML_Lane 2(p)
ML_Lane 0(p)
GND
GND
ML_Lane 1(n)
AUX CH(p)
ML_Lane 1(p)
AUX CH(n)
GND
DP_PWR
About Your Monitor │ 19
HDMI connector
Pin Number 19-pin Side of the Connected Signal Cable
1 TMDS Data 2+
2 TMDS Data 2 Shield
3
4
5
6
TMDS Data 2-
TMDS Data 1+
TMDS Data 1 Shield
TMDS Data 1-
16
17
18
19
12
13
14
15
7
8
9
10
11
TMDS Data 0+
TMDS Data 0 Shield
TMDS Data 0-
TMDS Clock+
TMDS Clock Shield
TMDS Clock-
CEC
Utility
SCL
SDA
ODC/CEC Ground
+5 V Power
Hit Plug Detect
20 │ About Your Monitor
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the monitor .
NOTE: This monitor is Super-Speed USB 3 .0 compatible .
Transfer Speed Data Rate Power Consumption
Super-Speed
High Speed
Full Speed
5 Gbps
480 Mbps
12 Mbps
4.5W (Max, each port)
4.5W (Max, each port)
4.5W (Max, each port)
USB Upstream Connector
6
7
4
5
2
3
1
Pin Number 9-pin Side of the Connector
VBUS
D-
D+
GND
StdB_SSTX-
StdB_SSTX+
GND_DRAIN
8
9
Shell
StdB_SSRX-
StdB_SSRX+
Shield
About Your Monitor │ 21
USB Downstream Connector
Pin Number 9-pin Side of the Connector
1 VCC
2 D-
3
4
D+
GND
5
6
7
8
9
Shell
StdA_SSRX_
StdA_SSRX+
GND_DRAIN
StdA_SSTX-
StdA_SSTX+
Shield
USB Ports
• 1 upstream - bottom
• 4 downstream - 2 bottom and 2 side
• Power Charging Port- (USB ports with lightning icon) ; supports fast current charging capability if the device is BC 1.2 compatible.
NOTE: USB 3 .0 functionality requires a USB 3 .0-capable computer .
NOTE: The monitor’s USB interface works only when the monitor is On or in the power-save mode . If you turn Off the monitor and then turn it On, the attached peripherals may take a few seconds to resume normal functionality .
22 │ About Your Monitor
Plug and Play Capability
You can install the monitor in any Plug and Play compatible system. The monitor automatically provides the computer with its Extended Display Identification
Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic. You can select different settings if required.
LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed pixel that appears as an extremely tiny dark or bright discolored spot. When the pixel remains permanently lit, it is known as a “bright dot.” When the pixel remains black, it is known as a “dark dot.”
In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered normal and within competitive standards. For more information, see Dell Support site at: http://www.dell.com/support/monitors .
Maintenance Guidelines
Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the monitor.
WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:
• To clean your antistatic screen, slightly dampen a soft, clean cloth with water.
If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
• Use a slightly dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
• If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
• Handle your monitor with care as a darker-colored monitor may scratch and show white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.
About Your Monitor │ 23
Setting Up the Monitor
Attaching the Stand
NOTE: The stand is detached when the monitor is shipped from the factory .
NOTE: This is applicable for a monitor with a stand . When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions .
CAUTION: Do not remove the monitor from the packaging box before attaching the stand.
To attach the monitor stand:
1. Follow the instructions on the flaps of carton to remove the stand from the top cushion that secures it.
2. Insert the stand base blocks fully into the stand slot.
3. Lift the screw handle and turn the screw clockwise.
4. After fully tightening the screw, fold the screw handle flat within the recess.
24 │ Setting Up the Monitor
5. Lift the cover, as shown, to expose the VESA area for stand assembly.
6. Attach the stand assembly to the monitor: a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b. Press the stand down till it snaps into place.
Setting Up the Monitor │ 25
7. Place the monitor upright.
a. Slide one hand in the cutout area on the bottom cushion and use the other hand to hold the stand. b. Lift the monitor carefully to prevent it from slipping or falling.
CAUTION: Do not press on the panel screen when lifting the monitor.
8. Remove the cover from the mo nitor.
26 │ Setting Up the Monitor
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable.
2. Connect the DisplayPort, Mini-DP to DP or HDMI cable to the corresponding video port on the back of your computer.
Connecting HDMI Cable
Connecting DisplayPort (DP to DP) cable
Connecting DisplayPort (Mini-DP to DP) cable
Setting Up the Monitor │ 27
Connecting USB 3.0 cable
NOTE : To prevent data damage or loss, before changing USB upstream ports, make sure that NO USB storage devices are in use by the computer connected to the monitor’s USB upstream port .
After you have completed connecting the Mini-DP / Mini-DP / HDMI cable, follow the procedures below to connect the USB cable to the computer and complete your monitor setup:
1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB port on your computer. ( See Side view for details .)
2. Connect the USB 3.0 peripherals to the downstream USB ports on the monitor.
3. Plug the power cables for your computer and monitor into a nearby outlet.
4. Turn on the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not display an image, see Universal Serial Bus (USB) Specific Problems .
5. Use the cable slot on the monitor stand to organize the cables.
NOTE: The graphics are used for the purpose of illustration only .
Appearance on the computer may vary .
28 │ Setting Up the Monitor
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See
Connecting Your Monitor for cable attachment), organize all cables as shown
above .
Setting Up the Monitor │ 29
Removing the Monitor Stand
NOTE : To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface .
NOTE : This is applicable for a monitor with a stand . When any other stand is bought, please refer to the respective stand setup guide for the removal instructions .
To remove the stand:
1. Place the monitor on a flat surface.
2. Press and hold the stand-release button.
3. Lift the stand up and away from the monitor.
30 │ Setting Up the Monitor
Wall Mounting (Optional)
(Screw dimension: M4 x 10 mm).
Refer to the instructions that come with the VESA-compatible base mounting kit.
1. Place the monitor panel on a soft cloth or cushion on a stable flat table.
2. Remove the stand.
3. Use a screwdriver to remove the four screws securing the plastic cover.
4. Attach the mounting bracket from the wall mounting kit to the monitor.
5. Mount the LCD on the wall by following the instructions that came with the base mounting kit.
NOTE : For use only with UL-listed wall-mount bracket with minimum weight/load bearing capacity of 6 .87 kg (P3418HW)
Setting Up the Monitor │ 31
Operating the Monitor
Power On the Monitor
Press the button to turn on the monitor.
Using the Front-Panel Controls
on the front of the monitor to adjust the image settings.
Front-Panel Keys Description
A
Preset modes
Use the Preset modes key to choose from a list of preset color modes. See
B
Volume
Use the Volume key to direct access to the
"Volume" control menu.
C
Menu
Use the Menu key to open the on-screen display
(OSD).
D Use the Exit key to exit on-screen display (OSD) from menu and sub-menus.
Exit
Front-Panel Keys
32 │ Operating the Monitor
Front-Panel
Keys
A
Up
B
Down
C
OK
D
Back
Description
Use the Up key to adjust (increase ranges) items in the
OSD menu.
Use the Down key to adjust (decrease ranges) items in the
OSD menu.
Use the OK key to confirm your selection.
Use the Back key to go back to the previous menu.
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another
menu or exit the OSD menu, the monitor automatically saves those
changes . The changes are also saved if you change the settings and then wait for the OSD menu to disappear .
1. Press the button to open the OSD menu and display the main menu.
Main Menu
Operating the Monitor │ 33
2.
Press the and buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted.
3.
To select the highlighted item on the menu press the button again.
4.
Press the and buttons to select the desired parameter.
5.
Press the button to enter the slide bar and then use the or buttons, according to the indicators on the menu, to make your changes.
6.
Select the to return to previous menu without accepting current settings or to accept and return to previous menu.
The table below provides a list of all the OSD menu options and their functions.
Icon Menu and
Submenus
Brightness/
Contrast
Description
Use the Brightness and Contrast menu to adjust the
Brightness/Contrast.
Brightness Allows you to adjust the brightness or luminance of the backlight.
Press the key to increase brightness and press the key to decrease brightness (min 0 ~ max 100).
NOTE : Manual adjustment of Brightness is disabled when
Dynamic Contrast is switched On.
34 │ Operating the Monitor
Contrast Allows you to adjust the contrast or the degree of difference between darkness and lightness on the monitor screen. Adjust brightness first, and adjust contrast only if you need further adjustment.
Press the key to increase contrast and press the key to decrease contrast (min 0 ~ max 100).
Input Source Use the Input Source menu to select between different video signals that may be connected to your monitor.
DP mDP
Select DP input when you are using the DP connector.
Push to select the DP input source.
Select mDP input when you are using the Mini DisplayPort connector. Push to select the Mini DisplayPort input source.
Select HDMI 1 input when you are using the HDMI 1 HDMI 1
HDMI 2 connector. Push to select the HDMI 1 input source.
Select HDMI 2 input when you are using the HDMI 2 connector. Push to select the HDMI 2 input source.
Auto Select Select Auto Select to scan for available input signals.
Reset Input
Source
Reset your monitor input settings to the factory settings.
Operating the Monitor │ 35
Color Use the Color menu to adjust the monitor's color settings .
36 │ Operating the Monitor
Preset
Modes
Allows you to choose from a list of preset color modes.
• Standard : Loads the monitor's default color settings.
This is the default preset mode.
• ComfortView : Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes .
NOTE : To reduce the risk of eye strain and neck/ arm/back/shoulders pain from using the monitor for long periods of time, we suggest you to :
• Set the screen about 20 to 28 inches (50-70 cm) from your eyes.
• Blink frequently to moisten or rewet your eyes when working with the monitor.
• Take regular and frequent breaks for 20 minutes every two hours.
• Look away from your monitor and gaze at a distant object at 20 feet away for at least 20 seconds during the breaks.
• Perform stretches to relieve tension in the neck/ arm/back/shoulders during the breaks.
• Movie : Loads color settings ideal for movies.
• Game : Loads color settings ideal for most gaming applications.
Operating the Monitor │ 37
Input Color
Format
• Color Temp .: Allows users to select the color temperature: 5000K, 5700K, 6500K, 7500K, 9300K, and 10000K.
• Custom Color : Allows you to manually adjust the 6-axis color settings. Press the and keys to adjust the
6-axis colors values and create your own preset color mode.
Allows you to set the video input mode to:
• RGB : Select this option if your monitor is connected to a computer or DVD player using the HDMI cable (or
DisplayPort cable).
• YPbP r: Select this option if your monitor is connected to a DVD player by YPbPr using HDMI cable (or
DisplayPort cable). Or if the DVD color output setting is not RGB.
Hue This feature can shift the color of the video image to green or purple. This is used to adjust the desired flesh tone color
Use or to adjust the hue from ‘0’ to ‘100’.
Press to increase the monochrome appearance of the video image.
Press to decrease the colorful appearance of the video image.
Note: Hue adjustment is available only when you select
Movie or Game preset mode.
38 │ Operating the Monitor
Saturation This feature can adjust the color saturation of the video image.
Use or to increase the monochrome apperance of the video image.
Press to increase the colorful appearance of the video image
Note ： Saturation adjustment is available only when you select Movie or Game preset mode.
Reset Color Resets your monitor’s color settings to the factory defaults.
Operating the Monitor │ 39
Display Use the Display menu to adjust the monitor’s display settings.
Aspect Ratio Adjusts the image ratio as Wide 21:9, Auto Resize, 4:3 , 1:1
Sharpness This feature can make the image look sharper or softer.
Use or to adjust the sharpness from ‘0’ to ‘100’.
Dynamic
Contrast
Allows you to increase the level of contrast to provide sharper and more detailed image quality.
Press the button to select the Dynamic Contrast “ On ” or “ Off ” .
NOTE: Dynamic Contrast provides higher contrast if you select Game or Movie preset mode.
Response
Time
Allows you to set the Response Time to Normal or Fast.
Reset Display Select this option to restore default display settings.
40 │ Operating the Monitor
PIP/PBP This function brings up a window displaying image from another input source.
Main Window
DP mDP
HDMI 1
HDMI 2
DP
X
Sub-Window mDP
X
HDMI 1 HDMI 2
X
X
Note ： Images under PBP will be displayed at the center of the screen, not full screen.
Operating the Monitor │ 41
PIP/PBP
Mode
Adjusts the PIP/PBP (Picture in Picture/Picture by
Picture) mode to PIP Small , PIP Large , PBP . You can disable this feature by selecting Off.
PIP Small PIP Large
PBP
PIP/PBP Select between the different video signals that may be
(Sub) connected to your monitor for the PIP/PBP sub-window.
PIP Location Select PIP sub-window position.
Use or to browse and to select Top-Left, Top-
Right, Bottom-Right, or Bottom-Left.
Video Swap Select to swap videos between main window and sub-
Audio window in PIP/PBP mode.
Allows you to set the audio source from the main window or the-sub window.
Contrast
(Sub)
Adjust the contrast level of the picture in PIP/PBP Mode.
Press the button to increase the contrast and press the
button to decrease the contrast.
42 │ Operating the Monitor
Audio
Volume
Speaker
Use or to adjust the volume. Minimum is ‘0’ (-).
Maximum is ‘100’ (+).
Allows you to enable or disable Speaker function.
Reset Audio Select this option to restore default display settings.
Operating the Monitor │ 43
Menu Select this option to adjust the settings of the OSD such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.
Language Allows you to set the OSD display to one of eight languages: English, Spanish, French, German, Brazilian
Portuguese, Russian, Simplified Chinese, or Japanese.
Transparency Allows you to adjust the OSD background from opaque to
Timer transparent.
Allows you to set the time for which the OSD remains active after you press a key on the monitor.
Use the and keys to adjust the slider in 1 second increments, from 5 to 60 seconds.
Reset Menu Select this option to restore default menu settings.
44 │ Operating the Monitor
Personalize User can select from “ Preset Modes ”, “ Brightness/
Contrast ”,“ Input Source ”, “ Aspect Ratio ” ,“ Volume ”,
“ Video Swap ” and “ PIP/PBP Mode ” set as shortcut key.
Power
Button LED
USB
Allows you to set the power LED indicator on or off during active to save energy.
Allows you to enable or disable USB function during monitor standby mode.
NOTE : USB ON / OFF under standby mode is only available when USB upstream cable is unplugged. This option will be greyed out when USB upstream cable is plugged in.
Operating the Monitor │ 45
Others Select this option to adjust the OSD settings, such as the
DDC/CI , LCD Conditioning , and so on.
Display Info Displays the monitor's current settings .
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows a software on your computer to adjust the monitor display settings like the brightness, color balance etc.
You can disable this feature by selecting Disable .
Enable this feature for best user experience and optimum performance of your monitor.
46 │ Operating the Monitor
LCD
Conditioning
Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting Enable.
Reset Other Select this option to restore default other settings, such as
Factory
Reset
DDC/CI.
Resets all OSD settings to the factory preset values.
OSD Messages
When the Dynamic Contrast feature is enabled (in these preset modes: Game or
Movie ), the manual brightness adjustment is disabled.
When the monitor does not support a particular resolution mode you will see the following message:
Operating the Monitor │ 47
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See
for the horizontal and vertical frequency ranges addressable by this monitor. Recommended mode is 2560 x 1080 .
You will see the following message before the DDC/CI function is disabled ：
When the monitor enters the Power Save mode, the following message appears:
Activate the computer and wake up the monitor to gain access to the
.
If you press any button other than the power button, the following messages will appear depending on the selected input:
48 │ Operating the Monitor
If DP , m DP, HDMI 1 or HDMI 2 cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 4 minutes if left at this state.
Operating the Monitor │ 49
for more information.
50 │ Operating the Monitor
-
Setting the Maximum Resolution
For optimal display performance while using the Microsoft Windows operating systems, set the display resolution to 2560 x 1080 pixels by performing the following steps:
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1
only, select the Desktop tile to switch to classic desktop.
2. Right-click on the desktop and click Screen Resolution .
3. Click the dropdown list of the screen resolution and select 2560 x 1080 .
4. Click OK .
In Windows 10 :
1. Right-click on the desktop and click Display settings .
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 2560 x 1080.
4. Click Apply .
If you do not see 2560 x 1080 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the provided
•
If you have a Dell desktop or a Dell portable computer with Internet access
•
If you have a non Dell desktop, portable computer, or graphics card
Operating the Monitor │ 51
If you have a Dell desktop or a Dell portable computer with Internet access
1. Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics
2. After installing the drivers for your graphics adapter, attempt to set the resolution to
2560 x 1080 again.
NOTE: If you are unable to set the resolution to 2560 x 1080, please contact Dell to inquire about a graphics adapter that supports these resolutions .
If you have a non Dell desktop, portable computer, or graphics card
In Windows Vista, Windows 7, Windows 8 or Windows 8.1
:
1. For Windows 8 or Windows 8.1
only, select the Desktop tile to switch to classic desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the top of the window
(e.g. NVIDIA, ATI, Intel etc.).
6. Please refer to the graphics card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
7. After installing the drivers for your graphics adapter, attempt to set the resolution to
2560 x 1080 again .
In Windows 10 :
1. Right-click on the desktop and click Display settings .
2. Click Advanced display settings.
3. Click Display adapter properties.
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Please refer to the graphics card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your graphics adapter, attempt to set the resolution to
2560 x 1080 again.
NOTE: If you are unable to set the resolution to 2560 x 1080, please contact the manufacturer of your computer or consider purchasing a
.
graphics adapter that will support the video resolution of 2560 x 1080
52 │ Operating the Monitor
Using the Tilt, Swivel, and Vertical Extension
Tilt, Swivel
With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.
NOTE: The stand is detached when the monitor is shipped from the factory .
Operating the Monitor │ 53
Vertical Extension
NOTE: The stand extends vertically up to 115±5 mm . The figure below illustrates how to extend the stand vertically .
54 │ Operating the Monitor
Troubleshooting
WARNING: Before you begin any of the procedures in this section,
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.
4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. The monitor will enter Power Save Mode after 4 minutes if left at this state.
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
Troubleshooting │ 55
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode .
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
3. Press and hold the Button 1 on the front panel simultaneously for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 1 on the front panel again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white screens.
The test is complete when the Text screen appears. To exit, press the Button 1 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
56 │ Troubleshooting
Common Problems
The following table contains general information about common monitor problems you might encounter and the possible solutions.
Common
Symptoms
No Video/Power
LED off
No Video/Power
LED on
Poor Focus
What You
Experience
No picture
No picture or no brightness
Picture is fuzzy, blurry, or ghosting
Shaky/Jittery Video Wavy picture or fine movement
Possible Solutions
• Ensure that the video cable connecting the monitor and the computer is properly connected and secure.
• Verify that the power outlet is functioning properly using any other electrical equipment.
• Ensure that the power button is pressed fully.
• Ensure that the correct input source is selected via the
Select button.
• Increase brightness & contrast controls via OSD.
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable connector.
• Ensure that the correct input source is selected via the
Select menu.
• Run the built-in diagnostics.
• Eliminate video extension cables.
• Reset the monitor to Factory
Settings.
• Change the video resolution to the correct aspect ratio .
• Reset the monitor to Factory
Settings.
• Check environmental factors.
• Relocate the monitor and test in another room.
Troubleshooting │ 57
Missing Pixels
Stuck-on Pixels
Brightness Problems Picture too dim or
Geometric Distortion Screen not centered correctly
Horizontal/Vertical
Lines
LCD screen has spots
LCD screen has bright spots too bright
Screen has one or more lines
• Cycle power on-off.
• Pixel that is permanently off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at: http://www.dell.com/support/ monitors .
• Cycle power on-off.
• Pixel that is permanently off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at: http://www.dell.com/support/ monitors .
• Reset the monitor to Factory
Settings.
• Adjust brightness & contrast controls via OSD.
• Reset the monitor to Factory
Settings.
• Adjust horizontal & vertical controls via OSD..
• Reset the monitor to Factory
Settings.
• Perform monitor self-test feature check and determine if these lines are also in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
58 │ Troubleshooting
Synchronization
Problems
Safety-Related
Issues
Intermittent
Problems
Missing Color
Wrong Color
Screen is scrambled or appears torn
Visible signs of smoke or sparks
• Reset the monitor to Factory
Settings.
• Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Restart the computer in the safe mode.
• Do not perform any troubleshooting steps.
Monitor malfunctions on & off
• Contact Dell immediately.
• Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
• Reset the monitor to Factory
Settings.
• Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
Picture missing color • Perform monitor self-test feature
Picture color not good check.
• Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
• Check for bent or broken pins in the video cable connector.
• Change the Preset Modes in the
Color menu OSD to Graphics or
Video depending on the application.
• Try different Color Preset Settings in Color OSD. Adjust R/G/B value in
Color OSD if the Color Management is turned off.
• Change the Input Color Format to PC
RGB or YPbPr in the Color OSD.
• Run the built-in diagnostics.
Troubleshooting │ 59
Image retention from a static image left on the monitor for a long period of time
Faint shadow from the static image displayed appears on the screen
• Use the Power Management feature to turn off the monitor at all times when not in use (for
.
• Alternatively, use a dynamically changing screensaver.
60 │ Troubleshooting
Product-Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is too small
Cannot adjust the monitor with the buttons on the front panel
No Input Signal when user controls are pressed
The picture does not fill the entire screen
Image is centered on screen, but does not fill entire viewing area
OSD does not appear on the screen
No picture, the LED light is white. When you press “up”,
“down” or “Menu” key, the message “
No input signal” will appear.
The picture cannot fill the height or width of the screen
• Check the Aspect Ratio setting in the Display OSD.
• Reset the monitor to Factory
Settings.
• Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
• Check whether the OSD menu is locked. If yes, press and hold the button beside the Power button for 10 seconds to unlock (for more information, see Lock).
• Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.
• Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.
• Reset the computer or video player.
• Due to different video formats
(aspect ratio) of DVDs, the monitor may display in full screen.
• Run the built-in diagnostics.
Troubleshooting │ 61
Universal Serial Bus (USB) Specific Problems
Common
Symptoms
USB interface is not working
High Speed USB 3.0 interface is slow.
Wireless mouse is not working or lagging
What You
Experience
USB peripherals are not working
Possible Solutions
• Check that your monitor is turned
ON.
• Reconnect the upstream cable to your computer.
• Reconnect the USB peripherals
(downstream connector) .
• Switch off and then turn on the monitor again.
• Re-start the computer.
• Some USB devices like external portable HDD require higher electric
High Speed USB 3.0 peripherals working current; connect the device directly to the computer system.
• Check that your computer is USB
3.0-capable.
slowly or not working • Some computers have both USB at all 3.0 and USB 2.0 and USB 1.1 ports.
Ensure that the correct USB port is
Do not respond or responds slowly used.
• Reconnect the upstream cable to your computer.
• Reconnect the USB peripherals
(downstream connector).
• Re-start the computer.
• Increase the distance between the
USB 3.0 peripherals and the wireless
USB receiver.
• Position your wireless USB receiver as close as possible to the wireless mouse.
• Use a USB-extender cable to position the wireless USB receiver as far away as possible from the USB 3.0 port.
62 │ Troubleshooting
Speakers Specific Problems
Common
Symptoms
No sound coming from the speakers
What You
Experience
Cannot hear any sound
Possible Solutions
• Turn Off the monitor, unplug the monitor power cord, replug it, and then turn On the monitor.
• Check the audio cable connection is connected correctly to the computer
Audio Line Out port.
• Unplug the audio cable from the
Audio Line Out port.
• Reset the monitor to factory settings.
Troubleshooting │ 63
Appendix
Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide .
FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received including interference that may cause undesired operation
Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog .
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
• Online technical assistance — www.dell.com/support/monitors
• Contacting Dell — www.dell.com/contactdell
64 │ Appendix
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Key Features
- Be totally focused: Experience fewer distractions and less eye movement on this 34" wide FHD curved screen
- Power through your to-do list: Get more done with an ultra wide view, multitasking features and an adjustable stand
- It’s all in the details: A 3-sided ultrathin bezel and flicker-free screen with ComfortView optimize eye comfort, while built-in dual 9W speakers provide brilliant audio
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