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Troubleshooting
1. I inserted the Utility CD-ROM into my computer's CD-ROM Drive but the installation menu does not appear automatically. What should I do?
1. For Windows 7, if the installation menu does not appear automatically, click on the Windows
Icon on the bottom left hand corner of the screen, click the “Search programs and files” box, type D:\autorun.exe, where “D” in “D:\autorun.exe” is the letter assigned to your CD-ROM
Driver, and then press the ENTER key on your keyboard
2. For Windows Vista, if the installation menu does not appear automatically, click Start, click the Start Search box, type D:\autorun.exe where "D" in "D:\autorun.exe" is the letter assigned to your CD-ROM Drive, and then press the ENTER key on your keyboard.
3. For Windows 2000/XP, if the window does not appear automatically, click Start, click Run, type
D:\autorun.exe where “D” in “D:\autorun.exe” is the letter assigned to your CD-ROM Drive, and then press the ENTER key on your keyboard.
2. The PS Wizard / PS Utility is unable to see my printer server. What should I do?
1. Double check your hardware connections; make sure that the print server and printer are powered ON and are properly connected.
2. Click
Discover
.
3. Disable any software firewall programs (e.g. ZoneAlarm). If your computer is running
Windows 7, Vista, or XP, disable the built in firewall program.
3. I successfully added a printer to my computer and I can print a test page, but I cannot print anything from Microsoft Word or other applications.
Make sure the printer is set as your
default
printer.
1. On Windows 7, click the Windows icon
’
Devices and Printers and verify that your printer icon has a check on it.
2. On Windows Vista, click the Start Icon
’
Control Panel
’
Classic View
’
Printers and verify that your printer icon has a check on it.
3. On Windows XP/2000/20003 Server, click Start and then click Printers & Faxes, verify that your
printer icon has a check on it.
4. My printer does not print the entire document. What should I do?
Windows 7
1. Click on the Windows icon on the bottom left-hand corner of the screen.
2. Click Devices and Printers.
3. Right click on the printer and select Printer Properties.
4. Click the
Advanced
tab.
5. Uncheck
Enable advanced printing features
.
6. Click
Apply
.
7. Click
OK
.
7
Windows Vista
1. Click on the Windows icon on the bottom left-hand corner of the screen.
2. Click
Control Panel
.
3. Click
Classic View
.
4. Click
Printers
.
5. Right click on the printer and select
Properties
.
6. Click the
Advanced
tab.
7. Uncheck
Enable advanced printing features
.
8. Click
Apply
.
9. Click
OK
.
5. I configured my print server to automatically receive an IP Address from a DHCP server, and now I cannot go into the Print Server's web utility.
Open PS Wizard (See 4. Add the Printer to your PC) to locate your print server's IP Address.
6. How do I setup the TE100-P1P on a Mac?
Type in http://192.168.0.1 in you browser to logon to the built-in web configuration
7. I forgot the administration password. How do I reset my TE100-P1P?
Factory reset the TE100-P1P using the following procedure. This procedure will reset all settings to default. By default, there is no password.
1. Open up PS Utility.
2. Copy down the last 4 digits of the MAC address.
3. Press the Factory Reset button.
4. When prompted for a password, enter SYSXXXX, where XXXX represents the last 4 digits of the
MAC address. Note: All letters must be uppercase.
If you still encounter problems or have any questions regarding the
TE100-P1P,
please contact
TRENDnet's Technical Support Department.
8
Copyright ©2011. All Rights Reserved. TRENDnet.
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